Motorola Solutions 92FT3824 MOBILE 2-WAY RADIO User Manual APX 7500 05 UG

Motorola Solutions, Inc. MOBILE 2-WAY RADIO APX 7500 05 UG

Users Manual 1

EnglishmASTRO® APX™ 7500 Series O5 Control Head Digital Mobile RadioQuick Reference CardProduct Safety and RF Exposure ComplianceATTENTION!This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 6881095C98) to ensure compliance with RF energy exposure limits. Radio ControlsRadio On/OffAdjusting VolumeSelecting a ZoneSelecting a ChannelReceiving and TransmittingSending an Emergency AlarmTo exit emergency at any time, press and hold the Emergency button.Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.!Volume KnobAccessory Port (Microphone)Menu Select ButtonMenu EntriesLED IndicatorsDim ButtonHome ButtonNavigation ButtonPower On/Off ButtonIndicatorsMode KnobOrange Button _______Press the Power On/Off button to toggle the power on or off. Turn the Volume Knob clockwise to increase volume or counterclockwise to decrease the volume. 1> or < to ZONE. 2Press and hold the PTT button. Speak clearly into the microphone.3> or < button until the desired zone is displayed.4Press H or the PTT button to confirm the selected zone number.5Press the PTT button to begin transmitting on the displayed zone channel.1Press and hold > to scroll to CHAN and press the Menu Select button directly below CHAN. The display shows the current zone and channel.2Rotate the Mode knob to the desired channel.3Press H or the PTT button to confirm the channel. 4Press the PTT button to transmit on the displayed zone channel. 1Take the control head off hook. 2Select zone/channel.3Listen for a transmission. ORTurn the Volume Knob.OR> or < to MON then press the Menu Select button directly below MON and listen for activity.4Adjust volume, if necessary.5Press the PTT button to transmit; release to receive.1Press the preprogrammed Emergency button. A tone sounds and the display alternates EMERGENCY and the home display.2A dispatcher acknowledgment ACK RECEIVED display follows.AND, Trunking Only:A high-pitched tone indicates that the alarm has been received by the trunked system’s central controller.3Press and hold the emergency button or the PTT button to return to normal operation.*PMLN5592A*PMLN5592A© 2009 by Motorola, Inc. All Rights Reserved. 10/091301 E. Algonquin Rd., Schaumburg,IL 60196-1078, U.S.A.
EnglishSending an Emergency Call (Trunking Only)To exit emergency at any time, press and hold the Emergency button.Sending a Silent Emergency AlarmIf silent emergency alarm is used with emergency call, pressing the PTT button exits the silent mode and initiates the emergency call.Display Status Icons1Press preprogrammed Emergency button.  2A tone sounds and the display alternates EMERGENCY and the home display.ORA talk prohibited tone sounds when the selected channel does not support emergency.3Press and hold the PTT button. Speak clearly into the microphone.4Release the PTT to end the transmission. 1Press the preprogrammed Emergency button to activate the silent alarm feature. 2The display does not change; the LED does not light up, and there is no tone.Receiving a call or data.Transmitting a call or data.Received an Individual Call.The more stripes, the stronger the signal strength for the current site (trunking only).utFVDirect radio-to-radio communication or communication through a repeater.On = DirectOff = RepeaterThis channel is being monitored.Voice muting the affiliated trunking talkgroup or selected conventional channel.On = EnabledOff = DisabledL = Radio is set at Low power.H = Radio is set at High power.Scanning a scan list.Blinking dot = Detects activity on the Priority-One Channel during scan.Steady dot = Detects activity on the Priority-Two Channel during scan.Radio is in the view or program mode.On steady = View mode.Blinking = Program mode.OMKHOR .ijThe vote scan feature is enabled.On = Secure operation.Off = Clear operation.Blinking = Receiving an encrypted voice call.On = AES Secure operation.Off = Clear operation.Blinking = Receiving an encrypted voice call.On = Location feature enabled, and location signal available.Off = Location feature disabled.Blinking = Location feature enabled, but location signal unavailable.On = User is currently associated with the radio.Off = User is currently not associated with the radio.Blinking = Device registration or user registration with the server failed due to an invalid username or pin.Data activity is present.kmlGnoMenu Navigation< or > to Menu Entry.g directly below Menu Entry to select.H to exit.< or > to scroll through sub-list.g directly below Menu Entry to select.
Declaration of ConformityEnglishiDeclaration of ConformityThis declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.DECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name: Motorola, Inc.Address: Motorola, Inc. 1301 E. Algonquin Rd.Schaumburg, IL60196-1078, U.S.A.Phone Number: 1-800-927-2744Hereby declares that the product:Model Name: APX 7500conforms to the following regulations:FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)Class B Digital DeviceAs a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Declaration of ConformityEnglishiiNote: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
ContentsEnglishiiiContentsThis User Guide contains all the information you need to use the APX™ 7500 Series Digital Mobile Radios.Declaration of Conformity . . . . . . . . . . . . . . . . . .iImportant Safety Information  . . . . . . . . . . . . . .ixProduct Safety and RF Exposure Compliance  . . . .  ixSoftware Version  . . . . . . . . . . . . . . . . . . . . . . . .ixComputer Software Copyrights  . . . . . . . . . . . . xDocumentation Copyrights . . . . . . . . . . . . . . . . xDisclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1How to Use This User Guide   . . . . . . . . . . . . . . . . . . 1Notations Used in This Manual  . . . . . . . . . . . . . . . . . 1What Your Dealer/System Administrator Can Tell You  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Preparing Your Radio for Use  . . . . . . . . . . . . . .3Turning On the Radio  . . . . . . . . . . . . . . . . . . . . . . . . 3Validating Compatibility During Power Up  . . . . . . . .  4Adjusting the Volume   . . . . . . . . . . . . . . . . . . . . . . . . 4Identifying Radio Controls . . . . . . . . . . . . . . . . .5Radio Parts and Controls  . . . . . . . . . . . . . . . . . . . . . 5 O5 Control Head and Microphone   . . . . . . . . . . . . .  5Programmable Features  . . . . . . . . . . . . . . . . . . . . . . 6Assignable Radio Functions   . . . . . . . . . . . . . . . . . .  6Assignable Settings or Utility Functions . . . . . . . . . .  8Accessing the Preprogrammed Functions  . . . . . . . . 9Using the Menu Select Buttons  . . . . . . . . . . . . . . . .  9Using the Advance Programmable Buttons . . . . . . .  9Using the Navigation Buttons   . . . . . . . . . . . . . . . .  10Home Button     . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Data Feature Button  . . . . . . . . . . . . . . . . . . . . . . .  104-Way Navigation Button  . . . . . . . . . . . . . . . . . . .  10Volume Knob   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Mode Knob      . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Using the Keypad            . . . . . . . . . . . . . . . . . . . . . 11Keypad Characters – Uppercase Mode . . . . . . . . .  11Keypad Characters – Lowercase Mode . . . . . . . . .  12Keypad Characters – Numeric Mode . . . . . . . . . . .  13Keypad Characters – Hexadecimal Mode  . . . . . . .  14
ContentsEnglishivPush-To-Talk (PTT) Button     . . . . . . . . . . . . . . . . . 15Identifying Status Indicators  . . . . . . . . . . . . . .15Status Icons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Text Messaging Service (TMS) Icons   . . . . . . . . . . 18Status Icons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18TMS Menu Options       . . . . . . . . . . . . . . . . . . . . . . 19LED Indicator    . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Intelligent Lighting Indicators      . . . . . . . . . . . . . . . 21Alert Tones     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22General Radio Operation  . . . . . . . . . . . . . . . . .25Selecting a Zone   . . . . . . . . . . . . . . . . . . . . . . . . . . 25Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . 26Receiving and Responding to a Radio Call  . . . . . . 26Receiving and Responding to a Talkgroup Call  . . . 27Receiving and Responding to a Private Call (Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Receiving and Responding to a Telephone Call   . . 28Making a Radio Call  . . . . . . . . . . . . . . . . . . . . . . . . 29Making a Talkgroup Call . . . . . . . . . . . . . . . . . . . . . 29Making a Private Call (Trunking Only)  . . . . . . . . . . 30Making a Telephone Call  . . . . . . . . . . . . . . . . . . . . 31Repeater or Direct Operation  . . . . . . . . . . . . . . . . . 32Monitoring Features  . . . . . . . . . . . . . . . . . . . . . . . .  32Monitoring a Channel   . . . . . . . . . . . . . . . . . . . . . . .32Conventional Mode Operation   . . . . . . . . . . . . . . . .33Advanced Features  . . . . . . . . . . . . . . . . . . . . . 34Advanced Call Features . . . . . . . . . . . . . . . . . . . . . 34Calling a Phone Not in the List  . . . . . . . . . . . . . . . .34Receiving and Making a Selective Call (Conventional Only)   . . . . . . . . . . . . . . . . . . . . . . . .35Receiving a Selective Call  . . . . . . . . . . . . . . . . . . .35Making a Selective Call  . . . . . . . . . . . . . . . . . . . . .35Using the Talkgroup Call Feature (Conventional Operation Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .36Selecting a Talkgroup . . . . . . . . . . . . . . . . . . . . . . .36Sending a Status Call  . . . . . . . . . . . . . . . . . . . . . . .37Using the Dynamic Regrouping Feature (Trunking Only)  . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Requesting a Reprogram  . . . . . . . . . . . . . . . . . . . .38Classifying Regrouped Radios . . . . . . . . . . . . . . . .38Multiple Control Head Features  . . . . . . . . . . . . . . .  39Multiple Control Head Features   . . . . . . . . . . . . . . .39Setting the Initial Control Head’s ID  . . . . . . . . . . . .39All Active Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Intercom Feature in All Active Mode   . . . . . . . . . . .40One Active Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .40
ContentsEnglishvContacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Making a Private Call from Contacts . . . . . . . . . . . .42Adding a New Contact Entry  . . . . . . . . . . . . . . . . . .44Deleting a Contact Entry  . . . . . . . . . . . . . . . . . . . . .45Adding a Contact to a Call List or Phone List  . . . . .45Editing a Contact in a Call List or a Phone List  . . . .46Editing an Entry Alias . . . . . . . . . . . . . . . . . . . . . . .46Editing as Entry ID  . . . . . . . . . . . . . . . . . . . . . . . . .46Editing a Call Type . . . . . . . . . . . . . . . . . . . . . . . . .47Scan Lists  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Viewing a Scan List . . . . . . . . . . . . . . . . . . . . . . . . .48Editing the Scan List  . . . . . . . . . . . . . . . . . . . . . . . .48Changing the Scan List Status  . . . . . . . . . . . . . . . .49Viewing and Changing the Priority Status . . . . . . . .50Scan  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Turning Scan On or Off  . . . . . . . . . . . . . . . . . . . . . .50Turning Scan On While Disregarding the Squelch Code (Conventional Channels Only) . . . . .51Transmitting While the Scan is On  . . . . . . . . . . . . .51Radio Programmed for Talkback Scan   . . . . . . . . .51Radio Programmed for Non-Talkback Scan   . . . . .51Deleting a Nuisance Channel  . . . . . . . . . . . . . . . . .52Restoring a Nuisance Channel  . . . . . . . . . . . . . . . .52Changing Priorities Status While Scan is On   . . . . .52Restoring Priorities in a Scan List  . . . . . . . . . . . . . .53Hang Up (HUB)  . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Call Alert Paging   . . . . . . . . . . . . . . . . . . . . . . . . . . 53Receiving a Call Alert Page  . . . . . . . . . . . . . . . . . .  54Sending a Call Alert Page  . . . . . . . . . . . . . . . . . . .  54In-Call User Alert  . . . . . . . . . . . . . . . . . . . . . . . . . .  55Emergency Operation  . . . . . . . . . . . . . . . . . . . . . . . 56Sending an Emergency Alarm  . . . . . . . . . . . . . . . .  56Sending an Emergency Call (Trunking Only)   . . . .  57Sending an Emergency Alarm with Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57Sending a Silent Emergency Alarm  . . . . . . . . . . . .  58Special Considerations for Emergencies . . . . . . . .  58Automatic Registration Service (ARS)   . . . . . . . . . . 59Selecting or Changing ARS Mode  . . . . . . . . . . . . .  59Accessing the User Login Feature . . . . . . . . . . . . .  60Logging In as a User . . . . . . . . . . . . . . . . . . . . . . .  60 Logging Out  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61Text Messaging Service (TMS) . . . . . . . . . . . . . . . . 62Accessing TMS Feature   . . . . . . . . . . . . . . . . . . . .  62Composing and Sending a New Text Message . . .  63Sending a Quick Text Message . . . . . . . . . . . . . . .  64Using the Priority Status and Request Reply Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66Appending or Removing a Priority Status to a Text Message   . . . . . . . . . . . . . . . . . . . . . . . . . .  66Appending or Removing a Request Reply to a Text Message   . . . . . . . . . . . . . . . . . . . . . . . . . .  66
ContentsEnglishviAppending a Priority Status and a Reply Request to a Text Message . . . . . . . . . . . . . . . . . . 66Removing a Priority Status and a Reply Request from a Text Message . . . . . . . . . . . . . . . . 67Managing Text Messages   . . . . . . . . . . . . . . . . . . . 67Receiving a Text Message   . . . . . . . . . . . . . . . . . . 67Viewing a Text Message from the Inbox  . . . . . . . . 68Replying to a Received Text Message   . . . . . . . . . 69Accessing the Drafts Folder . . . . . . . . . . . . . . . . . . 70Managing Sent Text Messages   . . . . . . . . . . . . . . . 70Viewing a Sent Text Message  . . . . . . . . . . . . . . . . 70Sending a Sent Text Message   . . . . . . . . . . . . . . . 71Deleting Text Messages   . . . . . . . . . . . . . . . . . . . . 72Secure Operations  . . . . . . . . . . . . . . . . . . . . . . . . . 72Managing Encryption  . . . . . . . . . . . . . . . . . . . . . . . 72Loading a Single Encryption Key . . . . . . . . . . . . . . 72Loading the Group Encryption Keys  . . . . . . . . . . . 73Using the Multikey Feature  . . . . . . . . . . . . . . . . . . 73Selecting an Encryption Key (Conventional Only) . 74Enabling Secure Transmission  . . . . . . . . . . . . . . . 74Accessing the Secure Feature   . . . . . . . . . . . . . . . 74Selecting a Keyset . . . . . . . . . . . . . . . . . . . . . . . . . 75Erasing the Selected Encryption Keys . . . . . . . . . . 75Requesting an Over-the-Air Rekey  . . . . . . . . . . . . 76The Global Positioning System (GPS)  . . . . . . . . . . 76Understanding the GPS Feature   . . . . . . . . . . . . . . 76Enhancing GPS Performance   . . . . . . . . . . . . . . . . 77The Outdoor Location Feature (Using GPS) . . . . . .77Accessing the Outdoor Location Feature  . . . . . . . .78Saving a Waypoint  . . . . . . . . . . . . . . . . . . . . . . . . .79Viewing a Saved Waypoint . . . . . . . . . . . . . . . . . . .80Editing the Alias of a Waypoint . . . . . . . . . . . . . . . .80Editing the Coordinates of a Waypoint  . . . . . . . . . .81Deleting a Single Saved Waypoint  . . . . . . . . . . . . .82Deleting All Saved Waypoints   . . . . . . . . . . . . . . . .82Measuring the Distance and Bearing from a Saved Waypoint   . . . . . . . . . . . . . . . . . . . . . . . . .83Using the Location Feature While in Emergency Mode   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83Trunking System Controls  . . . . . . . . . . . . . . . . . . .  84Using the Failsoft System  . . . . . . . . . . . . . . . . . . . .84Going Out-of-Range  . . . . . . . . . . . . . . . . . . . . . . . .84SmartZone®  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85Using Site Trunking Feature  . . . . . . . . . . . . . . . . . .85Locking and Unlocking a Site  . . . . . . . . . . . . . . . . .85Viewing and Changing a Site   . . . . . . . . . . . . . . . . .86Viewing the Current Site . . . . . . . . . . . . . . . . . . . . .86Changing the Current Site  . . . . . . . . . . . . . . . . . . .86Trunked Announcement  . . . . . . . . . . . . . . . . . . . . .87Initiating an Announcement  . . . . . . . . . . . . . . . . . .87Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  88Viewing Recent Calls List  . . . . . . . . . . . . . . . . . . . .88Selecting the Power Level . . . . . . . . . . . . . . . . . . . .88Selecting a Radio Profile . . . . . . . . . . . . . . . . . . . . .89
ContentsEnglishviiControlling the Display Backlight . . . . . . . . . . . . . . .89Turning Keypad Tones On or Off   . . . . . . . . . . . . . .90Turning Voice Mute On or Off  . . . . . . . . . . . . . . . . .90Using the Time-Out Timer . . . . . . . . . . . . . . . . . . . .91Using the Conventional Squelch Operation Features   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91Analog Options   . . . . . . . . . . . . . . . . . . . . . . . . . . .92Digital Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . .92Using the PL Defeat Feature . . . . . . . . . . . . . . . . . .92Using the Digital PTT ID Feature   . . . . . . . . . . . . . .92Using the Smart PTT Feature (Conventional Only)   . . . . . . . . . . . . . . . . . . . . . . . .93Accessing General Radio Information . . . . . . . . . . .93Accessing Radio Information  . . . . . . . . . . . . . . . . .93Viewing IP Information  . . . . . . . . . . . . . . . . . . . . . .94Viewing Control Assignments   . . . . . . . . . . . . . . . .95Optional External Alarms (Horn and Lights)  . . . . . .95Non-Permanent Horn and Lights  . . . . . . . . . . . . . .95Permanent Horn and Lights  . . . . . . . . . . . . . . . . . .96Changing the Selected Alarms   . . . . . . . . . . . . . . .96Receiving a Call While Alarms are Turned On . . . .97Turning Off Non-Rearmable External Alarms   . . . .97Turning Off Rearmable External Alarms   . . . . . . . .97Voice Announcement   . . . . . . . . . . . . . . . . . . . . . . .98Helpful Tips  . . . . . . . . . . . . . . . . . . . . . . . . . . . .99Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . .100Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Control Station   . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Footswitches and PTTs   . . . . . . . . . . . . . . . . . . . . 102Direct Entry Keypad and Siren  . . . . . . . . . . . . . . . 102Microphones  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Motorcycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Mounting Solution  . . . . . . . . . . . . . . . . . . . . . . . . . 104Power/CAN Cables    . . . . . . . . . . . . . . . . . . . . . . . 104Programming/Accessory Cables . . . . . . . . . . . . . . 105Appendix: Maritime Radio Use in the VHF Frequency Range  . . . . . . . . . . . . . . . . . . . . . .106Special Channel Assignments   . . . . . . . . . . . . . . . 106Emergency Channel   . . . . . . . . . . . . . . . . . . . . . .  106Non-Commercial Call Channel   . . . . . . . . . . . . . .  106Operating Frequency Requirements . . . . . . . . . . . 107
ContentsEnglishviiiGlossary   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109Commercial Warranty and Service  . . . . . . . .113
Important Safety InformationEnglishixImportant Safety InformationProduct Safety and RF Exposure ComplianceATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 6881095C99) to ensure compliance with RF energy exposure limits. For a list of Motorola-approved antennas and other accessories, visit the following website: http://www.motorola.com/governmentandenterpriseSoftware VersionAll the features described in the following sections are supported by the radio's software version R02.00.00 or later.Accessing Radio Information on page 93 to determine your radio's software version. Check with your dealer or system administrator for more details of all the features supported.Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.!
Computer Software CopyrightsEnglishxComputer Software CopyrightsThe Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.Documentation CopyrightsNo duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.DisclaimerThe information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
Getting StartedEnglish1Getting StartedTake a moment to review the following:How to Use This User Guide. . . . . . . . . . . . . . . . . . . . . page 1Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1What Your Dealer/System Administrator Can Tell You . page 2How to Use This User GuideThis User Guide covers the basic operation of the APX™ 7500 Mobiles.However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.Notations Used in This ManualThroughout the text in this publication, you will notice the use of WARNING, Caution, and Note. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.The following special notations identify certain items:An operational procedure, practice, or condition, etc., which may result in injury or death if not carefully observed.An operational procedure, practice, or condition, etc., which may result in damage to the equipment if not carefully observed.Note: An operational procedure, practice, or condition, etc., which is essential to emphasize.!W A R N I N G!!
Getting StartedEnglish2 What Your Dealer/System Administrator Can Tell YouYou can consult your dealer or system administrator about the following:•Is your radio preprogrammed with any preset conventional channels?•Which buttons have been programmed to access other features? •What optional accessories may suit your needs?Example DescriptionHome button or HButtons and keys are shown in bold print or as an icon.PHONE Menu entries are shown similar to the way they appear on the radio’s display.>This means “Press the right side of the 4-way Navigation button.”
Preparing Your Radio for UseEnglish3Preparing Your Radio for UseTurning On the Radio  . . . . . . . . . . . . . . . . . . . . . . . . . . page 3   Validating Compatibility During Power Up  . . . . . . . . . page 4Adjusting the Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . page 4Turning On the RadioPress the Power On/Off Button briefly to power on the radio. After a short time, the red, yellow and green LEDs light up. The display then shows Zone and channel text, and menu items display on the screen. The backlight will turn on to the last selected dim level. Note: Pressing the Power On/Off Button before the LED lights up will be ignored.If FAIL ##/## appears in the display, the radio will not function until the condition has been corrected.If ERROR ##/## appears, some non-critical data has been changed. If either of these displays appear, if the display goes blank, or if the unit appears to be locked up, see Helpful Tips on page 99 for more information.If CH MISMATCH appears, means that either the Control Head has been connected to an incompatible transceiver, or vice versa.If your radio does not power up, contact your dealer. To turn off the radio, press the Power On/Off Button after the LEDs light up.Power On/Off Button
Preparing Your Radio for UseEnglish4Validating Compatibility During Power UpThe radio validates and updates the software and hardware of your control head(s) during power up. Follow the procedure below when your radio runs this task. Procedure:1The display shows MAINTENANCE MODE REMOTE DEVICE; promptly followed by other maintenance statuses. 2The display shows UPDATE DONE PLEASE RESET upon completion.ORThe display shows UPDATE FAILED PLEASE RESET when it fails to update. 3Press the Power On/Off Button to reset. The radio runs the usual power up operation if the software updates are complete.ORThe radio runs the Maintenance Mode if the updates are not complete and repeat step 1.Note: If SW INCOMPLETE appears, use Flashport Recovery Tool to update the control heads before you power on the radio again.Adjusting the VolumeTo increase the volume, rotate the Volume Knob clockwise to increase the volume.    To decrease the volume, rotate the Volume Knob counterclockwise.Volume Knob
Identifying Radio ControlsEnglish5Identifying Radio ControlsTake a moment to review the following:Radio Parts and Controls  . . . . . . . . . . . . . . . . . . . . . . . page 5O5 Control Head and Microphone . . . . . . . . . . . . . . . page 5Programmable Features . . . . . . . . . . . . . . . . . . . . . . . . page 6Assignable Radio Functions  . . . . . . . . . . . . . . . . . . . page 6Assignable Settings or Utility Functions. . . . . . . . . . . page 8Accessing the Preprogrammed Functions. . . . . . . . . . . page 9Using the Menu Select Buttons . . . . . . . . . . . . . . . . . page 9Using the Advance Programmable Buttons. . . . . . . . page 9Using the Navigation Buttons. . . . . . . . . . . . . . . . . . page 10Using the Keypad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 11Keypad Characters – Uppercase Mode. . . . . . . . . . page 11Keypad Characters – Lowercase Mode. . . . . . . . . . page 12Keypad Characters – Numeric Mode. . . . . . . . . . . . page 13Keypad Characters – Hexadecimal Mode . . . . . . . . page 14Push-To-Talk (PTT) Button  . . . . . . . . . . . . . . . . . . . . . page 15Radio Parts and Controls O5 Control Head and Microphone 1213161514Volume KnobDim ButtonHome ButtonPower On/Off ButtonIndicatorsMode KnobOrange Button*Push-to-Talk (PTT) Button Accy No-Dot Button (Purple)*11Accy 2-Dot Button*Navigation ButtonLED IndicatorsMenu EntriesMenu Select Button*Accessory Port (Microphone)1*These controls/buttons are programmable.109823456Accy 1-Dot Button*7
Identifying Radio ControlsEnglish6 Note: The microphone is not part of a radio. It is an optional accessory. Programmable Features Any references in this manual to a control that is “preprogrammed” means that the control must be programmed by a dealer or a qualified radio technician using the radio’s programming software, in order to assign a feature to that control.The programmable buttons can be programmed as shortcuts to radio functions or preset channels/groups depending on the duration of a button press:•Press – Pressing and releasing rapidly.•Long press – Pressing and holding for the programmed duration (between 0.25 seconds and 3.75 seconds).•Hold down – Keeping the button pressed.Assignable Radio FunctionsCall Alert – Allows the radio to function like a pager, or to verify if a radio is active on the system.Call Response – Allows you to answer a private call or phone call.Channel – Selects a channel.Contacts – Selects the Contacts menu.Home Button (Microphone)Data Feature Button*Okay/Select Button (3)Cancel Button (2)Navigation Button (Microphone)Keypad Buttons *This button is programmable.171822212019
Identifying Radio ControlsEnglish7Dynamic Priority (Conventional Only) – Allows any channel in a scan list (except for the Priority-One channel) to temporarily replace the Priority-Two channel.Emergency – Depending on the programming, initiates or cancels an emergency alarm or call.Information – Displays the basic radio information, IP-related information, and buttons or switches control mapping.Intercom – Enables users of multiple control heads to talk to each other via the control heads in a multi-control head setup.Internet Protocol Address – Displays the Internet Protocol (IP) address, device name, and status of the radio.Location – Determines the current location (latitude, longitude, time and date), and also the distance and bearing to another location. Or, turns the GPS functionality on or off for all locations.Message – Enters the current message list.Monitor (Conventional Only) – Monitors a selected channel for all radio traffic until function is disabled.Multiple Private Line (Conventional Only) – Selects the Multiple Private Line lists.Nuisance Delete – Temporarily removes an unwanted channel, except for priority channels or the designated transmit channel, from the scan list.  One Touch 1 – 4 – Launches a specific feature with one single button-press. You can setup as much as four separately programmed buttons for four different features.Phone – Allows you to make and receive calls similar to standard phone calls.Private Call (Trunking Only) – Allows a call from an individual radio to another individual radio.Radio Profiles – Allows for easy access to a set of preprogrammed visual and audio settings of the radio.Recent Calls – Allows for easy access to the list of calls recently received or made.Rekey Request – Notifies the dispatcher that you want new encryption keys.Repeater Access Button (RAB) (Conventional Only) – Allows to manually send a repeater access codeword. Reprogram Request (Trunking Only) – Notifies the dispatcher that you want a new dynamic regrouping assignment.Request-To-Talk (Conventional Only) – Notifies the dispatcher that you want to send a voice call.Scan – Toggles scan on or off. Secure/Clear – Toggles secure transmission on or off.Selective Call (Conventional Only) – Calls an assigned radio.
Identifying Radio ControlsEnglish8Site Display (Trunking Only) – Views the current site or enable a site search for SmartZone operation.Site Lock/Unlock (Trunking Only) – Toggles between lock and unlock mode when using the SmartZone option.Status – Sends data calls to the dispatcher about a predefined status.Talkaround/Direct (Conventional Only) – Toggles between using a repeater and communicating directly with another radio.Talkgroup (Conventional Only) – Allows a call from an individual radio to a group of radios.Text Messaging Service (TMS) – Selects the text messaging menu.TMS Quick Text – Selects a predefined message. User – Automatically registers with the server.Zone Down – Toggles downward through the zones in the radio.Zone Select – Allows selection from a list of zones.Zone Up – Toggles upward through the zones in the radio.Assignable Settings or Utility FunctionsDim – Changes the display brightness.Front/Rear – Switches one of two control heads to be active at one time.Horns/Lights – Toggles horns and lights feature on or off.Low Power – Toggles transmit power level between high and low.Voice Announcement – Audibly indicates the current feature mode, Zone or Channel the user has just assigned. Voice Mute – Toggles voice mute on or off for the channels which have enabled In-Call User Alert. When Voice Mute is active, the radio remains muted to all conventional dispatch calls and affiliated trunking group calls.
Identifying Radio ControlsEnglish9Accessing the Preprogrammed Functions You can access various radio functions through one of the following ways:•A short or long press of the relevant programmable buttons.OR•Use the Menu Select Button (g).Using the Menu Select ButtonsThe Menu Select Buttons allow to access the menu entries of features. Note: Check with your dealer or system administrator for the list of features activated in your radio.Your radio may be preprogrammed differently from the following example, but the steps for selecting a channel may appear as shown below: •Press the Menu Select button (g) directly below CHAN.       Using the Advance Programmable ButtonsThis feature is to help you to shorten the process of applying certain common features.  * These programmable buttons support the One Touch Button feature. (Quick Access) One Touch Button – Enters a menu with a short press on the preprogrammed One Touch button. Features assigned to these buttons are Call, Call Alert, Phone, Repeater Access, MDC RTT Button Access, Status and Message. Menu Select ButtonAccy No-Dot Button (Purple)*Accy 1-Dot Button*Accy 2-Dot Button*Menu Select Button*Orange Button*
Identifying Radio ControlsEnglish10Using the Navigation ButtonsHome Button    The H button returns you to the home (default) display. In most cases, this is the current mode. For selected radio features, the H button is also used to save user-edited radio settings or information before returning you to the Home screen.Note: Some features do not require you to press H to go to the Home screen. Refer to the individual feature sections in this manual for further details on saving user-edited radio settings or information.The H button also can revert to home channel. Check with your dealer or system administrator for more information.Data Feature Button Use this button to access data-related features, such as the Text Messaging Service (TMS) feature screen.4-Way Navigation ButtonUse this button to scroll up, down, left or right.Press and release one of the button to scroll from one entry to the next one. Press and hold one of the button to have the radio toggles through the list automatically (release the button to stop). Volume Knob Use this Volume Knob to adjust the volume of the speakers by turning it clockwise or counterclockwise.Mode Knob       Use this Mode Knob to scroll through the channels by turning it clockwise or counterclockwise.
Identifying Radio ControlsEnglish11Using the Keypad           You can use the 3 x 4 alphanumeric keypad on the keypad microphone (see Microphones on page 103) to access your radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of the alphabet. The tables below show the number of times a key needs to be pressed to generate the required character.Keypad Characters – Uppercase ModeNumber of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()2ABC3DEF4GH I5JKL6MNO7PQRS8TUV89WX Y Z0Toggle between mixed case mode, uppercase mode, and lowercase mode.*Space#Toggle between numeric and letter mode.
Identifying Radio ControlsEnglish12Keypad Characters – Lowercase ModeNumber of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()2abc3de f4gh i5jkl6mn o7pqr s8tuv9wxyz0Toggle between mixed case mode, uppercase mode, and lowercase mode.*Space#Toggle between numeric and letter mode. 
Identifying Radio ControlsEnglish13Keypad Characters – Numeric Mode Number of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()22334455667788990   0*Space#Toggle between numeric and letter mode.
Identifying Radio ControlsEnglish14     Keypad Characters – Hexadecimal Mode Number of Times Key is PressedKey1234567891011121314151617181920211122ABC33DEF4455667788990   0*Not applicable#Not applicable
Identifying Status IndicatorsEnglish15Push-To-Talk (PTT) Button    The PTT button on the side of the microphone serves two basic purposes:       •While a call is in progress, the PTT button allows the radio to transmit to other radios in the call.Press and hold down PTT button to talk. Release the PTT button to listen.The microphone is activated when the PTT button is pressed.•While a call is not in progress, the PTT button is used to make a new call. See Making a Radio Call on page 29 for more information.Identifying Status IndicatorsYour radio indicates its operational status through the following:Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 16Text Messaging Service (TMS) Icons. . . . . . . . . . . . . .page 18Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 18TMS Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . .page 19LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 20Intelligent Lighting Indicators . . . . . . . . . . . . . . . . . . . .page 21Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 22PTT Button
Identifying Status IndicatorsEnglish16Status Icons The liquid crystal display (LCD) of your radio shows the radio status, text entries, and menu entries.The following are the icons that appear on the radio’s display.  ReceivingRadio is receiving a call or data.TransmittingRadio is transmitting a call or data.Call ReceivedRadio has received an Individual Call.Received Signal Strength Indicator (RSSI)The number of bars displayed represents the received signal strength for the current site, for trunking only. The more stripes in the icon, the stronger the signal.utFVDirect•On = Radio is currently configured for direct radio-to-radio communication (during conventional operation only).•Off = Radio is connected with other radios through a repeater.Monitor (Carrier Squelch)Selected channel is being monitored (during conventional operation only).In-Call User Alert•On = The feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated.•Off = The feature is disabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is deactivated.Power Level•L = Radio is set at Low power.•H = Radio is set at High power.ScanRadio is scanning a scan list.NMKH or .i
Identifying Status IndicatorsEnglish17Priority Channel Scan•Blinking dot = Radio detects activity on channel designated as Priority-One.•Steady dot = Radio detects activity on channel designated as Priority-Two.View/Program ModeRadio is in the view or program mode.•On steady = View mode•Blinking = Program modeVote Scan EnabledThe vote scan feature is enabled.Secure Operation•On = Secure operation.•Off = Clear operation.•Blinking = Receiving an encrypted voice call.AES Secure Operation•On = AES Secure operation.•Off = Clear operation.•Blinking = Receiving an encrypted voice call.jkmlLocation Signal•On = Location feature is enabled, and location signal is available.•Off = Location feature is disabled.•Blinking = Location feature is enabled, but no location signal is available.User Login Indicator (IP Packet Data)•On = User is currently associated with the radio.•Off = User is currently not associated with the radio.•Blinking = Device registration or user registration with the server failed due to an invalid username or pin.Data ActivityData activity is present.HexadecimalIndicates that the text entry is currently in hexadecimal mode.Gno{
Identifying Status IndicatorsEnglish18Text Messaging Service (TMS) IconsThis feature allows you to send and receive text messages. See Text Messaging Service (TMS) on page 62 for more information.Status IconsThe following icons appear on the radio’s display for TMS features:   Inbox FullThe Inbox is full.Message SentThe text message is sent successfully.Message UnsentThe text message cannot be sent.Unread Message•User receives a new message.•The selected text message in the Inbox has not been read.,[ZrRead MessageThe selected text message in the Inbox has been read.3/6Message IndexIndicates the index of the current message the user is viewing. Example: If the user is looking at the third message out of a total of 6 messages in the Inbox folder, the icon is displayed as the icon on the left column.Priority Status•The “Priority” feature is toggled on before the message is sent.•Messages in the Inbox folder are flagged with “Priority”.Request Reply•The “Request Reply” feature is toggled on before the message is sent.•Messages in the Inbox folder are flagged with “Request Reply”.]IP;p
Identifying Status IndicatorsEnglish19TMS Menu Options         Priority Status and Request Reply•User is composing a message with a priority status and a request for a reply.•Messages in the Inbox folder are flagged with ”Priority” and “Request Reply”.NumericIndicates that the text entry is currently in numeric mode.Mixed CaseIndicates that the text entry is currently in normal text mode.UppercaseIndicates that the text entry is currently in uppercase mode.LowercaseIndicates that the text entry is currently in lowercase mode.q213}Menu Option Description/FunctionINBX Brings you to your incoming messages screen. COMP Brings you to the compose screen.DRFT Brings you to the saved message screen. SENT Brings you to the sent messages screen. BACK Brings you back to the previous menu screen.EDIT Edits a draft message or key in a target address.SAVE Saves the messages you have edited to the Draft folder.RPLY Replies to a message.DEL Deletes a message or a character text during editing mode.NEW Creates a new message.LIST Brings you to the predefined messages screen.IMPT Toggles the “Priority Status” icon on or off for an outgoing message.RQRP Toggles “Request Reply” icon on or off for an outgoing message.
Identifying Status IndicatorsEnglish20LED Indicator   LED indicator shows the operational status of your radio.   Solid red – Radio is transmitting.Rapidly blinking red – Radio has failed the self test upon powering up or encountered a fatal error.Solid yellow – Channel is busy.Blinking yellow – Radio is receiving a secured transmission.Solid green – Radio is powering up, or is on a non-priority channel while in the Scan List Programming mode.Blinking green – Radio is receiving an individual or telephone call, or is on a Priority-Two channel while in the Scan List Programming mode.Rapidly blinking green – Radio is on a Priority-One channel while in the Scan List Programming mode. CURR Deletes the current selected message.ALL Selects to delete all the messages in the current folder.YES Deletes all the messages in the current folder.NO Cancel the delete all messages options.EXIT Exits to the Home screen.OPTN Brings you to the Options main screen.SEL Selects a predefined message or address.SEND Sends the message.Menu Option Description/FunctionRed LEDYellow LEDGreen LED
Identifying Status IndicatorsEnglish21Intelligent Lighting Indicators     This feature temporary changes the radio’s display backlight color and the alert text background color to help signal that a radio event has occurred. Note: This feature must be preprogrammed by a qualified radio technician.Backlight Event When Orange Emergency Alerts The radio initiates an emergency alarm or call.The radio receives an emergency alarm or call.Red Critical Alerts The radio is out of range.The radio enters failsoft mode.The radio is unable to establish a full connection with the system.Green Call AlertsThe radio receives a private call.The radio receives a phone call.The radio receives a call alert.The radio receives a selective call.
Identifying Status IndicatorsEnglish22Alert Tones   An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s conditions. The following table lists these tones and when they occur.You Hear Tone Name HeardShort, Low-Pitched ToneRadio Self Test Fail When radio fails its power-up self test.Reject When an unauthorized request is made.Time-Out Timer Warning Four seconds before time out.No ACK Received When radio fails to receive an acknowledgment.Individual Call Warning Tone When radio is in an individual call for greater than 6 seconds without any activity.Long, Low-Pitched ToneTime-Out Timer Timed Out When the Time-Out Timer has expired.Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not allowed.Out of Range (When PTT button is pressed) the radio is out of range of the system.Invalid Mode When radio is on an unpreprogrammed channel.A Group of Low-Pitched TonesBusy When system is busy.
Identifying Status IndicatorsEnglish23Short,Medium-PitchedToneValid Key-Press When correct key is pressed.Radio Self Test Pass When radio passes its power-up self test.Clear Voice At beginning of a non-coded communication.Priority Channel Received When activity on a priority channel is received.Emergency Alarm Entry When entering the emergency state.Central Echo When central controller has received a request from a radio.Long, Medium-PitchedToneVolume Set When volume is changed on a quiet channel.Emergency Exit When exiting the emergency state.A Group ofMedium-PitchedTonesFailsoft When the trunking system fails.Automatic Call Back When voice channel is available from previous request.Talk Permit (When PTT button is pressed) verifying system accepting transmissions.Keyfail When encryption key has been lost.Console Acknowledge When status, emergency alarm, or reprogram request ACK is received.Received Individual Call When Call Alert or Private Call is received.Call Alert Sent When Call Alert is received by the target radio.Site Trunking When a SmartZone trunking system fails.You Hear Tone Name Heard
Identifying Status IndicatorsEnglish24RingingFast Ringing When system is searching for target of Private Call.Enhanced Call Sent When waiting for target of Private Call to answer the call.Phone Call Received When a land-to-mobile phone call is received.Gurgle Dynamic Regrouping (When the PTT button is pressed) a dynamic ID has been received.Unique, Low-Pitched ChirpNew Message When a new message is received.Unique, High-Pitched ChirpPriority Status When a priority message is received.You Hear Tone Name Heard
General Radio OperationEnglish25General Radio OperationOnce you understand how your APX 7500 O5 CH Mobile is configured, you are ready to use your radio.Use this navigation guide to familiarize yourself with the basic Call features:Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 25Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . . . page 26Receiving and Responding to a Radio Call. . . . . . . . . page 26Making a Radio Call  . . . . . . . . . . . . . . . . . . . . . . . . . . page 29Repeater or Direct Operation  . . . . . . . . . . . . . . . . . . . page 32Monitoring Features. . . . . . . . . . . . . . . . . . . . . . . . . . . page 32Selecting a ZoneA zone is a group of channels.Note: Your radio must be preprogrammed to allow you to use these features.Procedure:1> or < to ZONE.2Press the Menu Select button directly below ZONE. The display shows the current zone and channel.3> or < button until the desired zone is displayed.4Press H or the PTT button to confirm the selected zone number. 5Press the PTT button to begin transmitting on the displayed zone channel.
General Radio OperationEnglish26Selecting a Radio ChannelA channel is a group of radio characteristics, such as transmit/receive frequency pairs.Use the following procedure to select a channel.Note: Your radio must be preprogrammed to allow you to use this feature. If you select a channel that is not within the preprogrammed band, the radio indicates that it is on an unsupported frequency with both audio and visual warnings. Consult a qualified radio technician for the right choice between the following methods.Procedure:Rotate the Mode knob until the display shows the desired channel.OR1Press and hold > to scroll to CHAN and press the Menu Select button directly below CHAN. The display shows the current zone and channel. 2Rotate the Mode knob to the desired channel.3Press H or the PTT button to confirm the channel. 4Press the PTT button to transmit on the displayed zone channel.Receiving and Responding to a Radio CallOnce you have selected the required channel and/or zone, you can proceed to receive and respond to calls.  You see solid red while the radio is transmitting, and solid yellow when the radio is receiving a transmission (conventional mode only). There is no LED indication when the radio receives a transmission in trunking mode. If the radio is receiving a secure transmission, the LED blinks yellow.Red LEDYellow LEDGreen LED
General Radio OperationEnglish27Receiving and Responding to a Talkgroup CallTo receive a call from a group of users, your radio must be configured as part of that talkgroup.Procedure:When you receive a talkgroup call (while on the Home screen), depending on how your radio is preprogrammed:1ASTRO Conventional Only:The LED lights up solid yellow. The display shows the talkgroup alias or ID, and the caller alias or ID.ORTrunking Only:The display shows the caller alias or ID.2Hold the microphone vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.3Press the PTT button to respond to the call. The LED lights up solid red.4Release the PTT button to listen.See Making a Talkgroup Call on page 29 for details on making a Talkgroup Call.Receiving and Responding to a Private Call (Trunking Only)A Private Call is a call from an individual radio to another individual radio.These one-to-one calls between two radios are not heard by others in the current talkgroup. The calling radio automatically verifies that the receiving radio is active on the system and can display the caller ID.Note: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire. You will hear the Menu Inactive Exit Tone upon feature exit.Procedure: When you receive a Private Call:1You hear two alert tones and the LED blinks green. The display shows CALL RECEIVED and the caller alias or ID. 2Press the Menu Select button directly below RESP within 20 seconds after the call indicators begin.3During the call, the display shows the caller alias (name), if it is in the call list.ORDuring the call, the display shows the caller ID (number), if the caller’s name is not in the call list.
General Radio OperationEnglish284Press and hold the PTT button to talk. Release the PTT button to listen.5Press H to hang up and return to the Home screen.Note: If you press PTT button before pressing the Menu Select button directly below RESP, your conversation will be heard by all members of the talk group. If 20 seconds pass before you press the Menu Select button directly below the RESP, you will not respond privately to the call just received. Instead, you initiate a Private Call. See Making a Private Call (Trunking Only) on page 30 for details on making a Private Call.Receiving and Responding to a Telephone Call This feature allows you to receive calls similar to standard phone calls from a landline phone.Note: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire. You will hear the Menu Inactive Exit Tone upon feature exit.Procedure:1You hear a telephone-type ringing and the LED blinks green. The backlight of the screen turns green. The display shows PHONE CALL and the call received icon blinks.2Press the Menu Select button directly below RESP.3Press and hold the PTT button to talk. Release the PTT button to listen.4Press H or the Menu Select button directly below EXIT to hang up and return to the Home screen.See Making a Telephone Call on page 31 for details.
General Radio OperationEnglish29Making a Radio CallYou can select a zone, channel, subscriber ID, or talkgroup by using:•The preprogrammed Zone menu•The Mode Knob•A preprogrammed One Touch button•The Contacts list (see Contacts on page 42).Note: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire. You will hear the Menu Inactive Exit Tone upon feature exit.Making a Talkgroup CallTo make a call to a group of users, your radio must be configured as part of that talkgroup.Procedure:1> or < to TGRP and press the Menu Select button directly belowTGRP. The display shows the last-selected talkgroup. Press the Menu Select button directly below SEL. ORRotate the Mode Knob to select the channel with the desired talkgroup.2Hold the microphone vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.3Press the PTT button to make the call.4ASTRO Conventional Only:The LED lights up solid red. The display shows the talkgroup alias or ID. ORTrunking Only:The LED lights up solid red.5Speak clearly into the microphone.6Release the PTT button to listen.
General Radio OperationEnglish30Making a Private Call (Trunking Only)This feature allows you to send an individual Call Alert or page if there is no answer from the target radio. Your radio must be preprogrammed to allow you to use this feature.Procedure:Press the preprogrammed Quick Access (One-Touch) Enhanced Private Call button to dial the preprogrammed ID and proceed to Step 5.ORFollow the procedure below.1> or < to CALL. 2Press the Menu Select button directly below CALL. The display shows the last transmitted or received.3Press the Menu Select button directly below CNTS to scroll through and select the required ID. OR Press the Menu Select button directly below LIST to go to the first number of the call list.OR> or < to the required ID.ORUse the keypad to enter the required ID.4Press the PTT button to start the Private Call. 5A telephone-type ringing sounds if the receiving unit is in service. The display shows CALLING...<NUMBER> or CALLING...<ALIAS>. 6Hold the microphone vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.7When you are connected, the display shows the ID of the target radio. Press and hold the PTT button to talk. Release the PTT button to listen.ORIf no acknowledgment is received, the display shows NO ACKNOWLEDGE.ORIf the target radio does not respond before the time out, the display shows NO ANSWER.8Press H to return to the Home screen.See Sending a Call Alert Page on page 55 for more information.
General Radio OperationEnglish31Making a Telephone Call This feature allows you to make calls similar to standard phone calls to a mobile or landline phone.Procedure:Press the preprogrammed Quick Access (One-Touch) Phone Call button to dial the preprogrammed phone number and proceed to Step 5.ORFollow the procedure below.1> or < to PHON.2Press the Menu Select button directly below PHON. The display shows the last transmitted phone number.3Press the Menu Select button directly below CNTS to scroll through and select the required ID.ORPress the Menu Select button directly below LIST to go to the first number of the call list.OR> or < to the required phone number.ORUse the keypad to enter the required phone number.4Press and release the PTT button to dial the phone number.5Hold the microphone vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.6When your call is answered, press the PTT button to talk.7Release the PTT button to listen.8Press H to return to the Home screen.See Alert Tones on page 22 for more information if your call is NOT answered.
General Radio OperationEnglish32Repeater or Direct OperationThe REPEATER operation increases the radio’s range by connecting with other radios through a repeater. The transmit and receive frequencies are different.The DIRECT or “talkaround operation” allows you to bypass the repeater and connect directly to another radio. The transmit and receive frequencies are the same.Procedure: Press the preprogrammed Repeater/Direct switch to toggle between talkaround and repeater modes. OR Follow the procedure below.1> or < to DIR.2Press the Menu Select button directly below DIR.3The display shows REPEATER MODE if the radio is currently in Repeater mode.ORThe display shows DIRECT MODE and the Talkaround icon if the radio is currently in Direct mode (during conventional operation only).You can repeat step 2 to toggle between the two modes. Once in Direct Mode, press PTT button to start conversation with the radios nearby.Monitoring FeaturesRadio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that the radio is not working properly. This is not the case.Digital technology quiets the transmission by removing the “noise” from the signal and allowing only the clear voice or data information to be heard.Monitor a channel to ensure the channel is clear before transmitting.Monitoring a ChannelProcedure:Lift the microphone off hook. Conventional Modes Only:1Listen for activity on that channel. 2Adjust the Volume knob if necessary.3If you hear no activity, press and hold the PTT button to start your conversation.OR
General Radio OperationEnglish33Trunked Modes Only:1Press the PTT button. 2If you hear two, short, high-pitched tones, or if you hear no tone and the t indicator lights steadily, then proceed with your message. 3Release the PTT button to receive (listen).if you are not in the range of the system, you may hear a continuous low-pitched tone and the display shows OUT OF RANGE. Conventional Mode OperationThis feature allows you to monitor channel traffic on conventional channels by defeating the coded squelch. Thus you can to listen to another user active on the channel. This way, you may be prevented from talking over someone else’s conversation. Note: This feature must first be enabled by a qualified radio technician or system administrator.Procedure:Take the control head off hook. (This is the same as monitor on. You hear all channel traffic.)OR1At Home mode where the default zone and channel are being displayed, > or < button to MON.2Press the Menu Select button directly below MON momentarily to activate monitoring. The display shows MONITOR ON.3Press the Menu Select button to deactivate the monitoring. The display shows MONITOR OFF. MONITOR ON shown on the display indicates that the radio is monitoring. Pressing the Menu Select button again turns monitor off and you don’t hear all channel traffic. If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button.
Advanced FeaturesEnglish34Advanced Features Use this navigation guide to learn more about advanced features available with your radio:Advanced Call Features . . . . . . . . . . . . . . . . . . . . . . . page 34Multiple Control Head Features  . . . . . . . . . . . . . . . . .  page 39Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  page 42Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 48Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 50Call Alert Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 53Emergency Operation . . . . . . . . . . . . . . . . . . . . . . . . . page 56Automatic Registration Service (ARS)  . . . . . . . . . . . . page 59Text Messaging Service (TMS) . . . . . . . . . . . . . . . . . . page 62Secure Operations  . . . . . . . . . . . . . . . . . . . . . . . . . . .  page 72The Global Positioning System (GPS) . . . . . . . . . . . .  page 76Trunking System Controls. . . . . . . . . . . . . . . . . . . . . . page 84Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 88Advanced Call FeaturesCalling a Phone Not in the List1> or < to PHON.2Press the Menu Select button directly below PHON.3Enter the desired phone number from the optional keypad microphone. The display updates as the numbers are entered.4Press 3 button on the keypad microphone to make the call.5Press and hold the PTT button to talk. Release the PTT button to listen.6Press H or Menu Select button directly below PHON to exit.
Advanced FeaturesEnglish35Receiving and Making a Selective Call (Conventional Only)This feature allows you to receive a call from or to call a specific individual. It is intended to provide privacy and to eliminate the annoyance of having to listen to conversations that are of no interest to you.Receiving a Selective CallProcedure:1When you receive a Selective Call, you hear two alert tones and the LED lights up solid yellow. The call received icons blink and the display alternates between CALL RECEIVED and the home display.2The speaker unmutes.3Hold the microphone vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.4Press and hold the PTT button to talk. Release the PTT button to listen.Note: If you press PTT button before pressing the Menu Select button directly below CALL, your conversation will be heard by all members of the talk group.If 20 seconds pass before you press the Menu Select button directly below the CALL, you will not respond privately to the call just received. Instead, you initiate a Selective Call. See Making a Selective Call on page 35.Making a Selective CallProcedure:Press the preprogrammed Quick Access (One-Touch) Selective Call button to dial the preprogrammed ID and proceed to Step 4.ORFollow the procedure below.1> or < to CALL.2Press the Menu Select button directly below CALL. The display shows the last transmitted or received ID.3Press the Menu Select button directly below CNTS to scroll through and select the required ID.ORPress the Menu Select button directly below LIST to go to the last number dialed.OR> or < to the required ID.ORUse the keypad to enter the required ID.
Advanced FeaturesEnglish364Hold the microphone vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.5Press and hold the PTT button to start the Selective Call. The display shows the ID of the target radio. 6Release the PTT button to listen.7Press H to return to the Home screen.If you do not press H button to hang up, your radio will remain in Selective Call state with the other unit. You will miss all subfleet traffic and incoming phone calls.Using the Talkgroup Call Feature (Conventional Operation Only)This feature allows you to define a group of conventional system users so that they can share the use of a conventional channel.Note: Encryption keys are associated to talkgroups. When talkgroups are enabled, encryption keys are changed by changing the active talkgroup. See Secure Operations on page 72 for more information.Selecting a TalkgroupProcedure:1> or < to TGRP.2Press the Menu Select button directly below TGRP. The display shows the last talkgroup that was selected and stored.3> or < to PSET for the preset preprogrammed talkgroup. OR> or < to the required talkgroup.ORUse the keypad to enter the number of the correspondingtalkgroup in the list.4Press the Menu Select button directly below SEL to save the currently selected talkgroup and return to the Home screen.5If the encryption key associated to the new talkgroup is erased, a momentary key fail tone sounds and the display shows KEY FAIL.ORIf the encryption key that is associated to the new talkgroup is not allowed, a momentary key fail tone sounds and the display shows ILLEGAL KEY.6Press H or the PTT button to exit.
Advanced FeaturesEnglish37Sending a Status CallThis feature allows you to send data calls to the dispatcher about a predefined status.Each status can have up to a 14-character name. A maximum of eight status conditions is possible.Note: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire. You will hear the Menu Inactive Exit Tone upon feature exit.Procedure:Press the preprogrammed Status button and proceed to Step 3.ORFollow the procedure below.1> or < to STS.2Press the Menu Select button directly below STS.3The display shows the last acknowledged status call, or the first status in the list.4> or < to the required status.ORUse the keypad to enter a number corresponding to the location in the status list.5Press the PTT button to send the status. The display shows PLEASE WAIT.6When the dispatcher acknowledges, four tones sound and the display shows ACK RECEIVED. The radio returns to normal dispatch operation.ORIf no acknowledgment is received, a low-pitched tone sounds and the display shows NO ACKNOWLEDGE.7Press H to return to the Home screen.No traffic is heard on trunked channels while Status Calls is selected. If the radio detects no Status Call activity for six seconds, an alert tone sounds until you press H or the PTT button.Using the Dynamic Regrouping Feature (Trunking Only) This feature allows the dispatcher to temporarily reassign selected radios to a single special channel so they can communicate with each other. This feature is typically used during special operations and is enabled by a qualified radio technician.You will not notice whether your radio has this feature enabled until a dynamic regrouping command is sent by the dispatcher.
Advanced FeaturesEnglish38Note: If you try to access a zone or channel that has been reserved by the dispatcher as a dynamically regrouped mode for other users, an invalid tone sounds.Procedure:1When your radio is dynamically regrouped, it automatically switches to the dynamically regrouped channel. A “gurgle” tone sounds and the display shows the dynamically regrouped channel’s name.2Press the PTT button to talk. Release PTT button to listen.When the dispatcher cancels dynamic regrouping, the radio automatically returns to the zone and channel that you were using before the radio was dynamically regrouped.Requesting a ReprogramThis feature lets you notify the dispatcher that you want a new dynamic regrouping assignment.Procedure:Press the preprogrammed Reprogram Request button to send reprogram request to the dispatcher and proceed to Step 3. OR Follow the procedure below.1> or < to RPGM.2Press the Menu Select button directly below RPGM to send reprogram request to the dispatcher.3The display shows REPROGRAM RQST and PLEASE WAIT.4If you hear five beeps, the dispatcher has acknowledged the reprogram request. The display shows ACK RECEIVED and the radio returns to the Home screen.ORIf the dispatcher does not acknowledge the reprogram request within six seconds, a low-pitched alert tone sounds and the display shows NO ACKNOWLEDGE. Try again or press H to cancel and return to the Home screen.Classifying Regrouped RadiosThe dispatcher can classify regrouped radios into either of two categories: Select Enabled or Select Disabled.•Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once the user has selected the dynamic-regrouping position.•Select-disabled radios cannot change channels while dynamically regrouped. The dispatcher has forced the radio to remain on the dynamic-regrouping channel.The Scan or Private Call feature cannot be selected while your radio is Select Disabled.
Advanced FeaturesEnglish39Multiple Control Head FeaturesMultiple Control Head FeaturesThis feature allows a transceiver to control as many as four O5 control heads. You can use the CAN cables to connect in any configuration that does not exceed 131 feet (40 meters) in combined length. Refer the O5 Control Head Installation Manual (HLN6947) for further information.The Multiple Control Head (MCH) feature consists of 2 modes that can be programmed via Customer Programming Software (CPS):•All Active mode•One Active modeNote: If two or more control heads are connected to the system before enabling the MCH feature in the CPS, the radio will display EXTRA CH or CH ID # ERR. Both errors are FATAL.Setting the Initial Control Head’s IDThis feature allows you to setup the control head in the Front Panel Programming (FPP) mode. During the setup, the control heads are defined as Control Head Number 1, Control Head Number 2, Control Head Number 3 and Control Head Number 4. Procedure:1Press the Power button to power off the radio. 2Press and hold the left-most Menu Select button and the emergency button simultaneously. 3While continuing to depress these two buttons, press the Power button to power on the radio and the control head.4The radio and the control head will power on into FPP mode. The display shows control head’s ID number.5Turn the Mode knob to change the control head’s ID number.6Press the Power button to power off the radio and exit FPP mode.7Repeat steps 1 to 5 above to set the ID number for the rest of the attached control heads.
Advanced FeaturesEnglish40All Active ModeThe All Active mode enables all connected control heads attached to the radio to operate concurrently with each other. When you activate a feature on one control head, the rest of the control heads will have the same activated features and indicators on their respective display. Note: The multiple control head feature allows only control heads of the same type to be connected. Upon power up, if a control head of a different type is connected to the radio, the radio reports the FATAL error CH MISMATCH on the display of all attached control heads.Intercom Feature in All Active ModeThe intercom feature allows one control head user to talk to another control head user in a Multiple Control Head configuration. At any given time, when a control head being operated has priority for the intercom call, all other control heads are blocked until the active control head releases PTT button.This can be made on any attached control head. This feature only applies to control heads in the All Active mode. Procedure:1Press the Menu Select button directly below INTC to activate the intercom feature of any of the control heads.2Press the PTT button to initiate an intercom transmission. All control heads that are attached will receive the same intercom call.3The display of the control heads receiving the intercom call shows the alias/ID number of the transmitting control head.4Press the Menu Select button directly below EXIT to deactivate the intercom feature.ORPress H to deactivate the intercom feature.The intercom feature also deactivates when user initiates a mode change. If the radio is on an emergency channel, pressing of the EMERGENCY button or the emergency footswitch button on any control head also deactivates the intercom feature.One Active ModeThe One Active mode enables only one control head to be visibly active at a time in a two control head system. Note: In the One Active mode, if more than two control heads are present upon power up, the radio shows a FATAL error EXTRA CH on the display of all attached control heads. The active control head commands the system normally while the inactive control head is in remote mode with its display shows REMOTE. 
Advanced FeaturesEnglish41The Volume knob, DIM button, Front/Rear (F/R) softkey and Emergency button remain active on the inactive control head, while all other controls are disabled. Emergency footswitch and VIP inputs remain active on the inactive control head. The VIP input control head is configurable in the CPS and VIP should be attached to the control head selected in the CPS. Note: Only two (2) control heads are supported in the one active mode.Follow the procedure below to change the command between the two control heads.Procedure:Press the Menu Select button directly below F/R.ORPress the Menu Select button preprogrammed user button on the keypad microphone.TransceiverZ1ZONECHANPWR SQLREMOTEF/RActive RadioNon-Active Radio

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