Motorola Renew W233 Users Guide

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MOTO

TM

User’s Guide

W233 renew

HELLOMOTO
Introducing your new MOTO™ W233 Renew wireless phone! It’s an environmentally responsible phone with a
sleek design that you can feel good about owning.
live a greener life
Your new phone does its part to reduce its climate impact by minimizing its carbon footprint through more efficient
energy, transportation, and material use. Here are other ways you can do your part:
•

Carpool—sharing a ride just once a week reduces your carbon emissions by 20%.

•

Bike, walk, or jog—hitting the pavement emits virtually no carbon, and you’ll get in better shape, too.

•

Turn ‘em off—use only the lights you need. Using your computer? You may not need your office lights, too.

•

Enable power management—use your computer and monitor’s automatic settings so they shut down
automatically when not in use.

•

Bring your lunch—brown bag it or walk to the local eatery instead of driving.

•

Buy local—shipping burns fuel. A 5-pound package shipped by air across the U.S. creates 12 pounds of
CO2 (or 3½ pounds shipped by truck).

1

Here’s a quick anatomy lesson:

Listen to music.

Left Soft Key

Send Key

Charge phone,
connect to computer.

Right Soft Key

Power/End Key
Center Key

Navigation Key
Microphone

Note: Your phone may be a little different.

2

A few menu basics:

Home Screen

6

Îì

T-Mobile 10:51am

MUSIC

Main Menu

1

BROWSER

2

Press & hold the
Power Key P until
the display lights up
to turn on your
phone.

3

Press the
Navigation Key S
up/down/left/right to
highlight a menu
feature.

4

Press the
Center Key s
to select it.

5

In some list views,
such as your Message
Inbox or Contacts list,
the menu options
symbol M appears at
the bottom of the
screen. Press the
center key s to view
the menu options.

Messages

SELECT

EXIT

Press the Center
Key s to open
the Main Menu.

This is a typical home screen and main menu layout. Your phone may be a little different.

3

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note: Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service,
please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user’s guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. Microsoft, Windows and

4

Windows Me are registered trademarks of Microsoft Corporation;
and Windows XP is a trademark of Microsoft Corporation.
© Motorola, Inc. 2008. All rights reserved.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
Manual Number: 68000201890-A

contents
menu map . . . . . . . . . . . . . . . . 7

codes & passwords . . . . . . . 20

calls . . . . . . . . . . . . . . . . . . . . 30

Use and Care . . . . . . . . . . . . . . 9

lock & unlock phone. . . . . . . 20

redial a number . . . . . . . . . 30

get started . . . . . . . . . . . . . . . 10

memory card setup . . . . . . . 21

recent calls. . . . . . . . . . . . . 30

about this guide. . . . . . . . . . 10

tips & tricks. . . . . . . . . . . . . . . 22

return a missed call . . . . . . 31

SIM card . . . . . . . . . . . . . . . 11

personalize . . . . . . . . . . . . . . . 23

call waiting . . . . . . . . . . . . . 31

memory card. . . . . . . . . . . . 11

home screen shortcuts . . . . 23

speed dial. . . . . . . . . . . . . . 31

battery . . . . . . . . . . . . . . . . . 12

main menu appearance . . . . 23

call forward . . . . . . . . . . . . 32

turn it on & off . . . . . . . . . . . 16

MyMenu . . . . . . . . . . . . . . . 23

notepad . . . . . . . . . . . . . . . 32

answer a call . . . . . . . . . . . . 16

ring styles & alerts. . . . . . . . 24

emergency calls. . . . . . . . . 32

make a call . . . . . . . . . . . . . 16

answer options . . . . . . . . . . 25

more calling . . . . . . . . . . . . 33

adjust volume . . . . . . . . . . . 16

wallpaper . . . . . . . . . . . . . . . 25

call times . . . . . . . . . . . . . . 34

change ring alert . . . . . . . . . 16

screen saver . . . . . . . . . . . . 25

headset . . . . . . . . . . . . . . . 34

store a phone number. . . . . 17

color settings . . . . . . . . . . . . 26

text entry. . . . . . . . . . . . . . . . 35

call a stored phone number. 17

display settings . . . . . . . . . . 26

set entry modes. . . . . . . . . 35

basics . . . . . . . . . . . . . . . . . . . 18

backlight. . . . . . . . . . . . . . . . 26

tap method . . . . . . . . . . . . 37

home screen . . . . . . . . . . . . 18

change front cover . . . . . . . 26

iTAP® method . . . . . . . . . . 37

handsfree speaker. . . . . . . . 19

more personalizing . . . . . . . 27

numeric method . . . . . . . . 38

contents

5

symbol method. . . . . . . . . . 38

Safety Information. . . . . . . . . 56

delete letters & words . . . . 39

Industry Canada Notice . . . . 60

messages . . . . . . . . . . . . . . . . 40

FCC Notice . . . . . . . . . . . . . . . 60

send a message . . . . . . . . . 40

Warranty . . . . . . . . . . . . . . . . . 61

receive a message . . . . . . . 41

Hearing Aids. . . . . . . . . . . . . . 65

voicemail. . . . . . . . . . . . . . . 41
more messaging . . . . . . . . . 42
entertainment . . . . . . . . . . . . 43
music library . . . . . . . . . . . . 43
WebAccess. . . . . . . . . . . . . 45
fun & games . . . . . . . . . . . . 45
connections . . . . . . . . . . . . . . 46
cable connections . . . . . . . . 46
networks. . . . . . . . . . . . . . . 48
tools . . . . . . . . . . . . . . . . . . . . 49
phonebook . . . . . . . . . . . . . 49
personal organizer. . . . . . . . 49
service & repairs . . . . . . . . . . 51
SAR Data . . . . . . . . . . . . . . . . 52
EU Conformance . . . . . . . . . . 54

6

contents

WHO Information. . . . . . . . . . 66
Registration . . . . . . . . . . . . . . 66
Export Law . . . . . . . . . . . . . . . 67
Recycling Information . . . . . . 67
Perchlorate Label . . . . . . . . . . 68
Privacy and Data Security . . . 68
Driving Safety. . . . . . . . . . . . . 69
index . . . . . . . . . . . . . . . . . . . . 71

menu map
main menu
á

s

#

WebAccess
• t-zones
• Web Shortcut
• Go to URL
• Web Session
• Stored Pages
• History
• General Setting

É

Call Log
• Received Calls
• Dialed Calls
• Notepad
• Call Times

e

t-zones
• My Album
• My Journal
• Games
• HiFi Ringers
• Wallpapers
• Screensavers

Organizer
• Games & Apps
• Calculator
• MyMenu
• Alarm Clock
• Stop Watch
• Dialing Services *
• Calendar
Messages
• Create
• Inbox
• Draft
• Outbox
• Quick Notes
• Voicemail
• Browser Msgs
• Info Services *
• Picture Msg Template

h
&
n
w

Multimedia
• Pictures
• Music Library
Help
Phonebook
Settings
• (see next page)

* Network Dependent
This is the standard main menu layout.
Your phone’s menu may be a
little different.

menu map

7

settings menu
l

Personalize
• Home Screen
• Main Menu
• Color Setting
• Greeting
• Wallpaper
• Screen Saver

t

Ring Style
• Style
• Style Detail

H

Call Forward
• Voice Calls
• Fax Calls *
• Data Calls *
• Cancel All
• Forward Status

U

6

m

In Call Setup
• In-Call Timer
• My Caller ID
• Answer Options
• Call Waiting
Initial Setup
• Time and Date
• 1-Touch Dial
• Display Settings
• Backlight
• Scroll
• Language
• DTMF
• Master Reset
• Master Clear
• Format microSD Card
Phone Status
• My Numbers
• Battery Meter

* Network Dependent

8

menu map

S

Headset
• Auto Answer

j

Network
• New Network
• Network Setup
• Avail. Networks
• My Network List
• Service Tone
• Call Drop Tone
• Band Selection

9

Security
• Phone Lock
• Lock Keypad
• Auto Key Lock
• Fixed Dial *
• SIM PIN
• New Passwords

Use and Care
Use and Care

To care for your Motorola phone, please keep it away from:

liquids of any kind

dust and dirt

Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture.
If it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.

Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.

extreme heat or cold

cleaning solutions

Avoid temperatures below 0°C/32°F or
above 45°C/113°F.

To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.

microwaves

the ground

Don’t try to dry your phone in a microwave
oven.

Don’t drop your phone.

Use and Care

9

get started
CAUTION: Before using the
phone for the first time, read the
Important Safety and Legal
Information included in the grayedged pages at the back of this
guide.

2

Scroll to s Call Log and press the center key s.

3

Scroll to Received Calls and press the center key s.

Tip: Press the center key s or Select to select a
highlighted option.
symbols
This means a feature is

about this guide

network/subscription dependent and may
not be available in all areas. Contact your

This guide shows how to locate a menu feature as

service provider for more information.

follows:

This means a feature requires an optional

Find it: s > s Call Log > Received Calls

accessory.

This means that, from the home screen:
1

10

Press the center key s to open the main menu.

get started

SIM card

Note: While the battery cover is removed you might
want to change your phone front cover (see page 26).

Your Subscriber Identity Module (SIM) card contains
personal information like your phone number and
contacts. It can also contain your voicemail and text

memory card

message settings.

You can use a removable microSD memory

If you put your SIM card in another phone, that phone

card up to 2 GB (greater than 1 GB capacity is

uses your phone number.

guaranteed only for SanDisk microSD cards) to store
multimedia objects, such as pictures and music. We

Caution: Don’t bend or scratch your SIM card. Keep it
away from static electricity, water, and dirt.

recommend that you only use Motorola approved
memory cards, such as SanDisk memory cards. Other

Tip: Ensure your SIM card is fully inserted into the

memory cards may not be compatible with your

phone before fitting the battery.

phone.

1

2

To install the memory
card, make sure the
memory card’s metal
contacts are facing
down. Slide the top
of the memory card
under the metal band and into the holder. Make sure

get started

11

to format new memory cards, as described on

phone’s circuits, leading to corrosion. If the

page 21. To remove the memory card, slide the card

phone and/or battery get wet, have them

back out of the holder.

checked by your carrier or contact Motorola
even if they appear to be working properly.

battery

•

Don’t allow the battery to touch metal
objects. If metal objects, such as jewelry, stay

battery use & safety

in prolonged contact with the battery contact
points, the battery could become very hot.

IMPORTANT: HANDLE AND STORE BATTERIES
PROPERLY TO AVOID INJURY OR DAMAGE.

•

Don’t place your battery near a heat

Most battery issues arise from improper handling

source. Excessive heat can damage the

of batteries, and particularly from the continued use

phone or the battery. High temperatures can

of damaged batteries.

cause the battery to swell, leak, or
malfunction. Therefore:

DON’Ts
•

Don’t disassemble, crush, puncture, shred,

•

or otherwise attempt to change the form of

dryer or microwave oven.

your battery.
•

Don’t let the phone or battery come in
contact with water. Water can get into the

12

get started

Do not dry a wet or damp battery with an
appliance or heat source, such as a hair

•

Avoid leaving your phone in your car in
high temperatures.

DOs
•

batteries. If you see a message on your display such
Do avoid dropping the battery or phone.
Dropping these items, especially on a hard

as Invalid Battery or Unable to Charge, take the following steps:
•

•

Do contact your service provider or

•

Motorola if your phone or battery has been
damaged from dropping or high
temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL
PRODUCTS FOR QUALITY ASSURANCE AND

Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;

surface, can potentially cause damage.

If there is no hologram, the battery is not a
Motorola battery;

•

If there is a hologram, replace the battery and
retry charging it;

•

If the message remains, contact a Motorola
Authorized Service Center.

SAFEGUARDS. To aid consumers in identifying
authentic Motorola batteries from non-original or

Important: Motorola’s warranty does not cover

counterfeit batteries (that may not have adequate

damage to the phone caused by non-Motorola

safety protection), Motorola provides holograms on its

batteries and/or chargers.

batteries. Consumers should confirm that any battery

Warning: Use of a non-Motorola battery or charger

they purchase has a “Motorola Original” hologram.

may present a risk of fire, explosion, leakage, or other

Motorola recommends you always use

hazard.

Motorola-branded batteries and chargers. Motorola
mobile devices are designed to work with Motorola

get started

13

PROPER AND SAFE BATTERY DISPOSAL AND
RECYCLING

install the battery
1

2

Proper battery disposal is not only important for
safety, it benefits the environment. Consumers may
recycle their used batteries in many retail or service
provider locations. Additional information on proper
disposal and recycling may be found on the Web:
•

www.motorola.com/recycling

•

www.rbrc.org/call2recycle/ (in English only)

remove the battery

Disposal: Promptly dispose of used batteries
in accordance with local regulations. Contact
your local recycling center or national
recycling organizations for more information
on how to dispose of batteries.
Note: Your battery is intentionally tight fitting to
Warning: Never dispose of batteries in a fire because
they may explode.

14

get started

ensure consistent connection.

charge the battery

•

time may take more time to charge.

Plug the battery charger
into your phone and an

New batteries or batteries stored for a long

•

Motorola batteries and charging systems have

electrical outlet. Your phone

circuitry that protects the battery from

might take several seconds

damage from overcharging.

to start charging the
battery. The phone shows Charge Complete when finished.
Tip: You can also use a PC USB port to charge your
phone battery. Before connecting your phone to your
PC, download and install the charging software driver
from www.motorola.com/support/W233.
Notes for charging your phone’s battery:
•

When charging your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0°C (32°F) or above 45°C
(113°F) when charging.

•

New batteries are not fully charged.

turn it on & off
To turn on your phone,
press and hold O for a
few seconds or until the
display turns on.
If prompted, enter your four-digit unlock code. Your
phone’s four-digit unlock code is originally set to 1234
or the last four digits of your phone number (see
page 20).
To turn off your phone, press and hold O for a
few seconds.

get started

15

answer a call

change ring alert

When your phone rings and/or vibrates, press N to

Find it: s > w Settings > Ring Style

answer.

Select Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, Vibrate then Ring or

To hang up, press O.

Silent (see page 24).

make a call

store a phone number

Enter a phone number and press N to make a call.

You can store up to 500 phone numbers in Phonebook:

To hang up, press O.

1

press Store.

Tip: Is your caller saying they can’t hear you? Make
sure your finger is not covering the microphone (see

Enter a phone number in the home screen, and

2

Enter a name and other details for the phone
number. To select a highlighted item, press the

page 2).

center key s.

adjust volume

3

Press Done to store the number.

You can adjust the volume, during a call, by pressing

To store an email address for a new contact, press

S right to increase and left to decrease the earpiece
volume.To mute a call, press s and select Mute.

s > n Phonebook > [New Entry] > New > Email. Enter the

16

get started

name and email address and then press Done.

call a stored phone
number
Find it: s > n Phonebook
1

Scroll to the entry.

2

Press N to call the entry.

Shortcut: In Phonebook, enter the first letters of an
entry to get to it quickly.
Note: you can change the search method to Find so
that you can search for a contact name by typing it in:

Find it: s > n Phonebook > s > Setup > Search Method

get started

17

basics
See page 2 for a basic phone diagram.

Soft key labels show the current soft key functions.
For soft key locations, see page 2.

home screen

Press the navigation key S up, down, left, or right to

When you turn on your phone, it displays the home

select items in the home screen.

screen. To dial a number from the home screen, press

Status indicators can appear at the top of the home

number keys and N.

screen:

6

Îì

indicator

WED 12/30/09

Left Soft
Key

MUSIC

10:51am

BROWSER

Right Soft
Key

Note: Your home screen might look a little different.

18

basics

6

Signal strength.

W

Roaming off your network.

{

Missed call.

h

Active voice call.

ì

Battery level.

õ

Current ring style is Loud.

You can also use an optional 2.5 mm wired headset to

indicator

go handsfree. Mini USB headsets are not supported.

ô

Current ring style is Soft.

Í

Current ring style is Silent.

Ì

Current ring style is Vibrate and Ring.

concentrate on driving. Additionally, the use of

ö

Current ring style is Vibrate then Ring.

wireless devices and their accessories may be

Î

Current ring style is Vibrate.

Spkrphone On

Speakerphone is on.

Û

New text or multimedia message.

t

New voicemail message.

Note: The use of wireless phones while driving may
cause distraction. Discontinue a call if you can’t

prohibited or restricted in certain areas. Always obey
the laws and regulations on the use of these products.

handsfree speaker
You can use your phone’s handsfree speaker to make
calls without holding the phone to your ear. To turn the
speaker on, during a call, press SPKR ON.To turn the
speaker off, press SPKR OFF.

basics

19

codes & passwords

lock & unlock phone

Your phone’s four-digit unlock code is originally set to

You can lock your phone with a four-digit code to keep

1234 or to the last four digits of your phone number.

others from using it. (to lock and unlock keys see

The six-digit security code is originally set to 000000.

page 22).

Your service provider may reset these codes. If not,

Note: You can make emergency calls on a locked

you should change them to protect your personal

phone (see page 32). A locked phone still rings or

information. The unlock code must contain four digits.

vibrates for incoming calls or messages, but you

The security code must contain six digits.

need to unlock it to answer.

To change a code or password:

To lock your phone:

Find it: s > w Settings > Security > New Passwords

Find it: s > w Settings > Security > Phone Lock > Lock Now

Note: If you forget your security code, contact your
service provider.

or Automatic Lock
Enter the four-digit unlock code and press OK. Your
phone first displays Phone Locked, and then shows Enter
Unlock Code until the next time you unlock your phone.
To unlock your phone, enter your four-digit code and
press OK.

20

basics

memory card setup
You can store multimedia content, such as songs and
pictures, on your phone’s internal memory or on an
optional memory card.
Note: Your phone supports microSD memory cards
with up to 2 GB capacity (greater than 1 GB capacity is
guaranteed only for SanDisk microSD cards).

1

Scroll to Format Additional Storage Device and press Select.

2

When prompted, press Yes to continue or No to
cancel formatting.

To copy files from a computer to your memory card,
see page 46. You cannot copy files between your
phone's memory and your memory card.
Tip: To access data stored on your microSD memory
card, with your phone in the home screen,

format memory card

press s > h Multimedia > Pictures or Music Library,

You will need to format the memory card before using

then s > Switch Storage Devices. If there are no files

it for the first time. This essential procedure creates

stored on your memory card then your phone will

the Music and Pictures directories. If you do not

automatically switch to its internal memory.

format a memory card before using it for the first time,
your phone may not be able to read the contents of
the card.
Caution: Formatting the memory card erases all
content on the card.

Find it: s > w Settings > Initial Setup
basics

21

tips & tricks
From the home screen (page 18), you can use
shortcuts:
To...

Do this...

play music

Press the left soft key to
activate the music library.

lock/unlock

Press s then * to lock or

keypad

unlock.

see recently

Press N.

dialed numbers
use application

Press the left and right soft keys

shortcuts

or the navigation key S.

access

Press and hold the 1 key to

voicemail

access your voicemail
messages.

22

tips & tricks

personalize
home screen shortcuts

main menu appearance

Find it: s > w Settings > Personalize > Home Screen

To change your main menu appearance to either

> Home Keys

icons or a text-based list, press s > w Settings
> Personalize > Main Menu > View.

options
Icons

Show or hide the home screen shortcut

MyMenu

icons.
Create a custom menu of your favorite phone features
Up, Down,

Choose the features that open when

Left, Right

you press the navigation key (S) up,

and tools.

down, left, or right in the home screen.

assign features to MyMenu

Right Soft

Choose the feature that opens when

1

Key

you press the right soft key.

Press s then scroll to a desired menu or
submenu item.
For example if you want to assign the Messages
menu to MyMenu, scroll to the messages icon (e)

personalize

23

on the main menu. If you want to assign the

set styles

Calculator function to MyMenu, scroll to and select

Find it: s > w Settings > Ring Style

Office Tools (on the main menu) then scroll to Calculator.
2

With the desired option highlighted, press and
hold s until the MyMenu confirmation appears,
then press OK.

3

Press Done to accept the assigned key number, or
scroll to Key and press Change to assign a different
one.

1

Select Style by pressing s.

2

Scroll to a ring style and press s.

set alerts
Set alerts for different events, such as getting a
message in your inbox or receiving a call.

Find it: s > w Settings > Ring Style

use MyMenu
Find it: s > ? Organizer > MyMenu

1

Scroll to Style Detail and press s.

2

Scroll to an alert type and press s.

3

Scroll to the desired detail setting and press s.

Scroll to the MyMenu item you want and press Enter.

ring styles & alerts
Your phone rings and/or vibrates to notify you of an
incoming call or to signal certain other events.

24

personalize

Note: Your phone plays a sample of each
highlighted setting. Ringtones play through the
speakerphone, unless you’re using a headset.

answer options

or
Select (None) to turn off wallpaper.

Set your phone to either Multi-key On to answer by
pressing any key or Multi-key Off to answer by pressing
the send key only.

Find it: s > w Settings > In Call Setup > Answer Options

wallpaper
Set a picture as a wallpaper (background) image in
your home screen.

To adjust wallpaper image layout:
1

Scroll to Set Layout and press s.

2

Scroll to Tile, center or Fit-to-screen, and press s.

screen saver
Set a picture as a screen saver image. The screen
saver displays when the phone is being charged and

Find it: s > w Settings > Personalize > Wallpaper

there is no activity.

To select a wallpaper image:

Find it: s > w Settings > Personalize > Screen Saver

1

Scroll to Picture and press s.

To select a screen saver:

2

Scroll to Preloaded and downloaded media files or

1

Scroll to Type and select Animation.

2

Scroll to Animation and press s.

3

Scroll to the animation you want and press s.

Additional Storage Device to browse your memory card
and press s.
3

Scroll to the picture you want and press s.

personalize

25

To specify how long your phone must be inactive
before it displays the screen saver:
1

Scroll to Idle Time and press s.

2

Select a time period or Off and press s.

Note: To conserve battery life, turn off the screen
saver.

backlight
Select a time period the display backlight remains on.

Find it: s > w Settings > Initial Setup > Backlight

change front cover
Your phone has a removable cover that you can

color settings
To choose a Color Setting (or skin) that sets the look and
feel of your phone’s display: Press s > w Settings
> Personalize > Color Setting.

replace to change its appearance.
Caution: To avoid risk of personal injury or equipment
damage, and maintain compliance with international
RF exposure guidelines, do not use or charge your
phone with either cover removed.
Caution: The covers are made of plastic and can be

display settings

broken. Take care when removing or replacing any part

Select a time period the display light remains on.

of your phone. When changing covers, you are

Find it: s > w Settings > Initial Setup > Display Settings

removing some of the phone’s outer protection.
Therefore, take extra care with your phone and avoid
exposure to dirt, dust, liquids (including condensation),

26

personalize

and static electricity. Replace all covers as quickly as
possible. Always use Motorola approved covers.
1

4

To apply the new cover, insert the tab at the

Remove battery

bottom of the new cover into the bottom of the

cover and battery,

phone, then use your thumbs to press along the

then carefully but

sides of the cover as you fix it into place.

firmly ease the
locating tabs from
the phone to
release the top of the cover.
2

are located securely.

Working down the
phone, release the

5

Replace the battery and cover.

more personalizing
features

cover and slide it

ring volume

off the end of the

s > w Settings > Ring Style > Style Detail > Ring Volume

phone.
keypad volume
3

Swap the keypad
to the new cover,

s > w Settings > Ring Style > Style Detail > Key Volume

ensuring the top

set time and date

and bottom tabs

s > w Settings > Initial Setup > Time and Date
personalize

27

features

features

greeting

show or hide menu icons

Change the greeting that appears when you turn on

Show or hide menu feature icons in the home

your phone:

screen:

s > w Settings > Personalize > Greeting

s > l Personalize > Home Screen > Home Keys > Icons

clock view

menu language

Display an analog clock or digital time readout in the

s > w Settings > Initial Setup > Language

home screen:

scroll

s > w Settings > Personalize > Home Screen > Clock Set

Set the scroll bar to stop or wrap around in menu

menu view

lists:

Display the main menu as icons or a text list:

s > w Settings > Initial Setup > Scroll

s > w Settings > Personalize > Main Menu > View

28

personalize

features

features

master reset

master clear

Reset all options except unlock code, security code,

Reset all options except unlock code, security code,

and lifetime timer:

and lifetime timer, and clear all user settings and

s > w Settings > Initial Setup > Master Reset

entries.

To reset all options, you need to enter the Security Code
(000000).

This option erases all user-entered information
stored in your phone memory, including Phonebook
entries and downloaded files. Once you erase the
information, it cannot be recovered. It resets all
options to their factory settings except for the
unlock code, security code, and lifetime timer.

s > w Settings > Initial Setup > Master Clear
To reset all options, you need to enter the Security Code
(000000).

personalize

29

calls
To make and answer calls, see page 16.

1

Scroll to an entry.
Note: A % next to a call means the call

redial a number
1

2

From the home screen, press N to see a list of

connected.
2

Press N to call the number.

dialed calls.

To see call details (such as time and date),

Scroll to the entry you want to call and press N.

press View.
Press the center key swhile viewing a list of recent

recent calls
Your phone keeps lists of the calls you recently
received and dialed, even if the calls didn’t connect.
The lists are sorted from newest to oldest calls. The

calls to see these options:
option
Store

phonebook.

oldest calls are deleted as new calls are added.

Find it: s > s Call Log > Received Calls or Dialed Calls

30

calls

Store the entry in your

Delete

Delete the entry.

Delete All

Delete all entries in the list.

call waiting

option
Show ID / Hide ID

Send Message

Show or hide your phone number

If you receive a second call while you are

when making a call.

already on a call:

Create a new text message with

•

To answer the second call and put the first call

the number in the To field.

on hold, press N. To switch between the

Add Digits

Add digits after the number.

calls, press Switch again.

Attach Number

Attach a number from the
Phonebook or recent calls lists.

return a missed call

•

To send the second call to your voicemail,
press Ignore.

speed dial

When you miss a call, your phone plays an alert and

Each Phonebook entry you store is assigned a unique

displays the { (missed call) indicator and a missed

speed dial number.

call notification. Press View to see the details and press

Find it: s > n Phonebook > [Entry] > s > Edit

N to call the number.
To view your missed calls at any time:

Find it: s > s Call Log > Received Calls or Dialed Calls

To speed dial a number, simply enter the speed dial
number and press # then N.
Note: Your service provider may have already
assigned speed dial number 1 as voicemail.

calls

31

call forward

emergency calls

Set up or cancel call forward:

Your service provider programs one or more

Find it: s > w Settings > Call Forward

emergency phone numbers, such as 911 or 112, that

Choose Voice Calls, Fax Calls, or Data Calls and then select

phone is locked or the SIM card is not inserted.

which type of calls to forward and the phone number
to forward the calls to.

notepad
The most recent set of digits that you entered are
stored in your phone’s notepad memory.
To retrieve a number in the notepad:

you can call under any circumstances, even when your

Note: Check with your service provider, as emergency
numbers vary by country. Your phone may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues. Do not solely rely on your
wireless phone for essential communications, such as
medical emergencies.
1

Find it: s > s Call Log > NotePad
Press N to call the number or press Store to store the
number in Phonebook.

32

calls

Press the keypad keys to dial the emergency
number.

2

Press N to call the emergency number.

more calling

features

During a call you access the in-call menu by

access contacts

pressing s.

s > Phonebook

features
view available phone lines

s > My Tel Numbers
Scroll to a line and press Select.
mute the call

s > Mute
hold the call

s > Hold

access dialed calls

s > Dialed Calls
access received calls

s > Received Calls
access message menu

s > Messages
DTMF tones
Your phone can send Dual Tone Multi Frequency
(DTMF) tones for calling card calls or other

accept a new call

s > New Call

automated touch-tone calls.

s > w Settings > Initial Setup > DTMF
Select Short DTMF or Long DTMF.

calls

33

call times

features

Network connection time is the elapsed time from

view call times

the moment you connect to your service provider’s

s > s Call Log > Call Times

network to the moment you end the call by
pressing O. This time includes busy signals and

Scroll to Last Call, Dialed Calls, Received Calls, All Calls, or Life

ringing.

Time, and press Select.

The amount of network connection time you track
on your resettable timer may not equal the

headset

amount of time for which you are billed by your
service provider. For billing information, please

features

contact your service provider directly.

auto answer incoming calls

features
set in-call timer

s > w Settings > In Call Setup > In-Call Timer

s > w Settings > Headset > Auto Answer
Note: Both mono and stereo headsets are
supported for voice only.
change volume
Press S right to increase and left to decrease the
headset volume during a call.

34

calls

text entry
Some screens allow you to use the keypad to enter
text, such as when you compose a message.

set entry modes

2

Scroll to Entry Setup and press s.

3

Scroll to Primary Setup or Secondary Setup and press s.

4

Scroll to one of the following choices and
press s:

Multiple text entry modes make it easy for you to
enter names, numbers, and messages:

options
iTAP™

entry mode
Primary

Enter text using a method that you set.

Let the phone predict each word as you
press keys.

TAP

Secondary

Enter letters and numbers by pressing
a key one or more times.

Number

Enter numbers only (see page 38).

Symbol

Enter symbols only (see page 38).

Tap Extended

Enter letters, numbers, and symbols by
pressing a key one or more times.

To assign a Primary or Secondary text entry mode:
1

In a text entry screen, press s.

text entry

35

To change the text entry mode

text entry mode indicators

Press # in the text entry screen to change the text

When you select the Primary or Secondary text entry mode,

entry until the desired mode is displayed.

the following indicators identify the text entry setting:

To select or edit a text entry mode:
Press s in any text entry screen, scroll to and select
Entry Mode, then scroll to and select the desired entry
mode.

capitalization
Press 0 in any text entry screen to change the text
case. These indicators show capitalization status:

primary

secondary

g

m

Tap, no capital letters

h

q

Tap, capitalize next letter

f

l

Tap, all capital letters

j

p

iTAP™, no capital letters

k

n

iTAP, capitalize next letter

i

o

iTAP, all capital letters

indicator
These indicators identify Numeric or Symbol entry mode:

í

no capital letters

L

all capital letters

indicator

ì

capitalize next letter only

gm

number mode

[

symbol mode

36

text entry

tap method

iTAP® method

This is the standard method for entering text on your

The iTAP software combines your single key presses

phone.

into common words, and predicts each word as you

Regular Tap method cycles through the letters and
numbers of the key you press.
1

enter it. This can be faster than the Tap method.
1

Press a key one or more times to cycle through its

combination you want.

characters.
2

Repeat the step above to enter all characters.

Tip: Press * to insert a space.
In a text entry screen you can press # to switch
entry modes. If Tap or Tap Extended is not available as the
Primary or Secondary entry mode (see page 35).

Press S right or left to scroll through the
possible letter combinations, and highlight the

2

Press Select to enter the highlighted combination.
You can press keys to add more letters to the end
of the combination.
Press * to enter the highlighted combination
and insert a space.

text entry

37

For example, if you press 7764, your phone
displays the corresponding letter combinations:

numeric method
In a text entry screen, press # to switch entry
methods until your phone displays the gm (numeric)

Îì

6

Message

755
SMS: 746

Press Select
to accept
program.

This is a prog

program proh spoi

SELECT

indicator.

DELETE

Press S right
or left to see
other word
suggestions.

Press keypad keys to enter numbers. When finished,
press # to switch entry modes.

symbol method
In a text entry screen, press # to switch entry
methods until your phone displays the [ (symbol)
indicator.
1

Press a key one or more times to show possible
symbol combinations at the bottom of the screen.

2

Scroll left or right to highlight a symbol and press
Select to enter it.

38

text entry

delete letters & words
Move the cursor to the right of the text you want to
delete and then:
•
•

Press Delete to delete one letter at a time.
Press and hold Delete to delete the
entire message.

text entry

39

messages
You can send and receive text (SMS/EMS) and

5

Press Send.

multimedia (MMS) messages and access your
voicemail. Each message type allows you to attach

quick text

different objects. The available options are displayed in

Set your home screen to access the Y Quick Text

the Insert menu.

option so that you can send messages faster.

Note: Your phone can store up to 500 messages.

Find it: s > w Settings > Personalize > Home Screen > Home
Keys > Up, Down, Left, or Right > Quick Txt

send a message

After setup, access the text entry screen by pressing

Find it: s> e Messages > Create Messages > Create Message

the Navigation key direction you set for Y Quick Txt.

1

Select a message type and enter the message.

2

To insert a picture, sound, or other object, press

receive a message
When you receive a message, your phone plays an

Insert.

alert and displays the e (new message) indicator and
3

When you finish the message, press OK.

4

Choose one or more people and press Add.

40

messages

a new message notification.Press Read to read the

message immediately, or save it for viewing later. To

Note: Your service provider may have assigned speed

read messages in your inbox:

dial 1 for voicemail and may provide additional

Find it: s > e Messages > Inbox

information about using voicemail.

Scroll to the message you want and press Read. For
MMS messages, your phone displays the media

To set up voicemail:

Find it: s > e Messages > s > Voicemail Setup

object, then the message.

voicemail
Your network stores the voicemail messages

more messaging
features

you receive.

use a picture message template

When you receive a voicemail message, your phone

Select a template with a preloaded picture:

shows an indicator and New Voicemail. Press Call to call

s > e Messages > Picture Msg Template

your voicemail.
view sent messages
To check your voicemail messages at any time:

Find it: s > e Messages > Voicemail > Call

s > e Messages > Outbox
Scroll to the message and press Read.
Press s to view message options.

messages

41

features
view drafts

s > e Messages > Draft
Scroll to the message and press Select.
Press s to view message options.
erase messages

s > e Messages > s > Cleanup Messages and select
the type of message to clean up.
view message memory status

s > e Messages > s > Memory Status

42

messages

entertainment
music library
Your phone can play songs in the iMelody, MIDI and
MP3 file formats:

music controls
function
view song list

Find it: s > h Multimedia > Music Library

Before music playback, press S
up or down.

To copy files from a computer to your memory card,

play

Press Play.

see page 46. You cannot copy files between your

pause/resume

Press s.

phone's memory and your memory card.
fast forward
Note: Your phone cannot play WMA, AAC, AAC+, or
AAC++ files, or MP3 files with a bit rate higher than
320 Kbps. If you try to download or play one of these
files, your phone may display an error message or ask
you to delete the file.

next/previous

Press & release S right or left.

song
rewind

Press & hold S left (for at least
two seconds).

Tip: Want to listen to music on the move? Connect a
stereo headset for high quality music playback.

Press & hold S right (for at
least two seconds).

turn off

Press Back.

entertainment

43

playlists
Find it: s > h Multimedia > Music Library
•

To create a new playlist, scroll to [New Playlist]
and press Select.

•

music library options
option
New

iMelody - Create a custom ringtone.

To edit an existing playlist, scroll to the playlist
and press s > Edit.

Playlist - Create a new playlist.

Categories

Create and manage categories
for your music files.

•

To select and play a playlist, scroll to the
playlist and press Play.

Sound Setup

Auto Repeat - Repeat the selected
song or all songs in the current

Note: If a call comes in while listening to music, press

playlist.

Answer to accept or Ignore to reject the call.
View Free Space

View space remaining on your
phone.

Switch Storage

If you have a memory card

Devices

inserted in your phone, you can
switch from phone to card
memory.

44

entertainment

WebAccess
Use your phone to access web pages.

Find it: s > á WebAccess

WebAccess controls

fun & games
features
play a game

s > É Organizer > Games & Apps
manage pictures

option
t-zones

Open the web browser.

Web Shortcut

Access a preset shortcut to a
web page.

s > h Multimedia > Pictures
To view a picture, scroll to the image and press View.
Note: To access sounds or pictures stored on your

Go to URL

Enter a web page URL (address).

microSD memory card, from the home screen,

Web Session

Access a stored web session.

press s > h Multimedia > Pictures or Music Library

Stored Pages

Go to a previously stored page.

History

Access a list of recently viewed

> s > Switch Storage Devices.

web sites.
General Setting

Clear history, reset cache or clear
cookies.

entertainment

45

connections
cable connections

Laws of the United States and other countries. This

You can use your

materials, materials in which you own the copyright, or

phone’s mini USB port

materials which you are authorized or legally permitted

to connect your

to copy. If you are uncertain about your right to copy

phone’s optional

any material, please contact your legal advisor.

removable memory
card to a computer.
To insert a memory
card, see page 11.
Motorola Original USB data cables and
supporting software may be sold
separately. Check your computer to
determine which cable you need.
Note: The unauthorized copying of copyrighted
materials is contrary to the provisions of the Copyright

46

connections

device is intended solely for copying non-copyrighted

Before you use a USB cable connection:
•

•

Microsoft® Windows® 2000 and

If you have a new memory card, be sure to

Windows XP™. Other operating systems may

format it as described on page 21.
•

Be sure to connect the phone to a high-power
USB port on your computer (not a low-power
one, such as the USB port on your keyboard or
bus-powered USB hub).

•

Your phone supports

not be compatible with your phone.
Attach the Motorola
Original USB cable to the

6)

f

öì

mini USB port on your
phone and to an available

If you connect your phone to a low-power USB

USB port on your

port, the computer may not recognize your

computer. Select Yes to

phone.

connect the phone as a

Make sure both your phone and the computer

storage device.

Connect phone as
storage device?
YES

are turned on and the phone is in the home

Note: Selecting No will start charging the phone

screen.

battery.

NO

Note: When your phone is plugged into a
computer and being used for mass storage, it
cannot be used for anything else. To restore
the phone to normal use, disconnect it from
the PC.

connections

47

On your PC:
1

Open your “My Computer” window, where your
phone’s memory card shows as a “Removable
Disk” icon.

2

When you’re finished, remove the device by
selecting the “Safely Remove Hardware” icon in
the system tray at the bottom of your PC screen,
then select “USB Mass Storage Devices” and
“Stop”.

Click on the “Removable Disk” icon to access the
memory card.

3

5

If necessary, in the “Removable Disk” (memory
card) window, create one or more folders for the

networks
features

files you will copy onto the memory card.
view or change network settings
4

To copy files between your PC and phone, drag
and drop into the appropriate folders:
•

•

music files (iMelody, MIDI and MP3): \Music.

s > w Settings > Network
select a band

To help manage your music, you can also

s > w Settings > Network > Band Selection

create new folders in the \Music folder.

dropped call alert

picture files (JPG, PNG, or BMP): \Pictures.

s > w Settings > Network > Call Drop Tone

The maximum size of single picture file is
100 KB at a resolution of 640 x 640 dpi.

roaming alert

s > w Settings > Network > Service Tone
48

connections

tools
phonebook

personal organizer

features

features

create entries

view or add calendar events

s > n Phonebook > [New Entry]

s > É Organizer > Calendar

edit entries

Scroll to the desired day and press Select, then scroll

s > n Phonebook

to View or [New].

Scroll to the entry and press s > Edit to edit the

event reminders

entry. Scroll up or down and press s to edit fields.

When an event reminder occurs, press View to view

Press Done to save your changes.

it. Press Exit to dismiss it.

delete entries

s > n Phonebook
Scroll to the entry and press s > Delete.

tools

49

features

features

copy calendar events

calculator

Copy a datebook event to another date and/or time:

s > É Organizer > Calculator

s > É Organizer > Calendar

convert currency

Scroll to the desired day and press Select, then scroll

s > É Organizer > Calculator

to the event and press s. Scroll to Copy and
press Select.
set alarms

s > É Organizer > Alarm Clock
Note: To select an MP3 music file or recorded radio
clip as your alarm tone, press s > w Settings
> Ring Style > Style Detail > Alarm.

50

tools

Press s, then scroll to Convert Currency and
press Select.

service & repairs
If you have questions or need assistance, we're here
to help.
Go to www.motorola.com/support, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).

service & repairs

51

Specific Absorption Rate Data
SAR Data

This model wireless phone meets the
government’s requirements for exposure to radio
waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
authorities is 1.6 W/kg.1 Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified power
level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR

52

SAR Data

level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and Industry
Canada that it does not exceed the limit established by each
government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use at
the ear is 1.26 W/kg, and when worn on the body, as described
in this user guide, is 1.58 W/kg. The SAR value for this product
in its data transmission mode (body-worn use) is 0.7 W/kg.
(Body-worn measurements differ among phone models, depending
upon available accessories and regulatory requirements).2
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements to
this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.

Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA)
Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any variations in
measurements.
2. The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this
product.

SAR Data

53

European Union Directives Conformance Statement
EU Conformance

Hereby, Motorola declares that this product is in
compliance with:

• The essential requirements and other relevant provisions
of Directive 1999/5/EC
• All other relevant EU Directives

0168

Product
Approval
Number

The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to
Directive 1999/5/EC (to R&TTE Directive) at
www.motorola.com/rtte. To find your DoC, enter the Product

54

EU Conformance

Approval Number from your product’s label in the “Search” bar on
the Web site.

Important Safety and
Legal Information

55

Safety and General Information
This section contains important information on the safe and
efficient operation of your mobile device. Read this
information before using your mobile device.
Safety Information

Exposure to Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.

Operational Precautions
For optimal mobile device performance, and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
the relevant standards, always follow these instructions and
precautions.

56

Safety Information

Product Operation
When placing or receiving a phone call, hold your mobile device
just like you would a landline phone.
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at: www.motorola.com.

RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.

Follow Instructions to Avoid Interference
Problems

your mobile device with your implantable medical device, consult
your healthcare provider.

Turn off your mobile device in any location where posted notices
instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.

Driving Precautions

Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or
defibrillator, consult your physician before using this mobile
device.
Persons with implantable medical devices should observe the
following precautions:
• ALWAYS keep the mobile device more than
20 centimeters (8 inches) from the implantable medical
device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to
minimize the potential for interference.
• Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using

The use of wireless phones while driving may cause distraction.
Discontinue a call if you can’t concentrate on driving.
Additionally, the use of wireless devices and their accessories may
be prohibited or restricted in certain areas. Always obey the laws
and regulations on the use of these products.
Responsible driving practices can be found in the “Smart Practices
While Driving” section in this guide (or separate guide).

Operational Warnings
Obey all posted signs when using mobile devices in public areas.

Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not
always, posted and can include fueling areas, such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.

Safety Information

57

Symbol Key
Your battery, charger, or mobile device may contain symbols,
defined as follows:
Symbol

Definition
Important safety information follows.

032374o

032376o

032375o

Do not dispose of your battery or mobile device
in a fire.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities for
more information.
Do not throw your battery or mobile device in
the trash.
Do not let your battery, charger, or mobile
device get wet.
Listening at full volume to music or voice
through a headset may damage your hearing.

Batteries & Chargers
Caution: Improper treatment or use of batteries may present

58

Safety Information

a danger of fire, explosion, leakage, or other hazard. For
more information, see the “battery use & safety” section in
the user’s guide.

Keep Your Mobile Device and Its
Accessories Away From Small
Children
These products are not toys and may be hazardous to children. For
example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing
hearing injury.
• Improperly handled batteries could overheat and cause a
burn.

Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.

Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.

Caution About High Volume Usage
Warning: Exposure to loud noise from any source for
extended periods of time may affect your hearing.
The louder the volume sound level, the less time is
required before your hearing could be affected. To
protect your hearing:
• Limit the amount of time you use headsets or headphones
at high volume.

• Avoid turning up the volume to block out noisy
surroundings.
• Turn the volume down if you can’t hear people speaking
near you.
If you experience hearing discomfort, including the sensation of
pressure or fullness in your ears, ringing in your ears, or muffled
speech, you should stop listening to the device through your
headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at
www.motorola.com/hearingsafety (in English only).

Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Mar0108

Safety Information

59

Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This
device may not cause interference and (2) This device must accept
Industry Canada Notice

any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5.

FCC Notice to Users
The following statement applies to all products that have
received FCC approval. Applicable products bear the FCC
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
product label.
Motorola has not approved any changes or modifications to this
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
FCC Notice

60

Industry Canada Notice

equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the
receiver.
• Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician
for help.

Motorola Limited Warranty for the United States and
Canada
Warranty

What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants
its telephones, pagers, messaging devices, and consumer and
professional two-way radios (excluding commercial, government
or industrial radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from
defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied
by this written warranty:

Products and Accessories
Products Covered

Length of Coverage

Products and
Accessories as
defined above, unless
otherwise provided for
below.

One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.

Decorative
Accessories and
Cases. Decorative
covers, bezels,
PhoneWrap™ covers
and cases.

Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.

Warranty

61

Products Covered

Length of Coverage

Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.

Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.

Consumer and
Professional
Two-Way Radio
Accessories.

Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.

Products and
Accessories that are
Repaired or
Replaced.

The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.

Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with

62

Warranty

liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which
are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.

What Will Motorola Do?

Software
Products Covered

Length of Coverage

Software. Applies only to physical
defects in the media that embodies
the copy of the software (e.g.
CD-ROM, or floppy disk).

Ninety (90) days from
the date of purchase.

Exclusions
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.

Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a
back up prior to requesting service.

How to Obtain Warranty Service or
Other Information
USA

Phones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729

Canada

All Products
1-800-461-4575

TTY

1-888-390-6456

Who Is Covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.

Warranty

63

For Accessories and Software, please call the telephone
number designated above for the product with which they are
used.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.

What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF

64

Warranty

REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.

Hearing Aid Compatibility with Mobile Phones
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also
vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing device users in finding
phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on
their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the
user’s hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
Hearing Aids

T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing devices
have telecoils in them.)
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device. The
more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.

Hearing Aids

65

Information from the World Health Organization
Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF
WHO Information

Product Registration
Online Product Registration:
direct.motorola.com/hellomoto/ Motosupport/source/registration.asp
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service,
and permits us to contact you should your product require an
update or other service. Registration is for U.S. residents only and
is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales receipt
to confirm warranty status.
Thank you for choosing a Motorola product.
Registration

66

WHO Information

exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf

Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the exportation
Export Law

or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the
Canadian Department of Foreign Affairs and International Trade.

Caring for the Environment by Recycling
Recycling Information

This symbol on a Motorola product means the product
should not be disposed of with household waste.

Disposal of your Mobile Device and
Accessories
Please do not dispose of mobile devices or electrical accessories
(such as chargers, headsets, or batteries) with your household
waste. These items should be disposed of in accordance with the
national collection and recycling schemes operated by your local or
regional authority. Alternatively, you may return unwanted mobile
devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved

national recycling schemes, and further information on Motorola
recycling activities can be found at: www.motorola.com/recycling

Disposal of your Mobile Device
Packaging and User’s Guide
Product packaging and user’s guides should only be disposed of in
accordance with national collection and recycling requirements.
Please contact your regional authorities for more details.

Export Law

67

California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on
the printed circuit board that may contain very small amounts of
perchlorate. In such cases, California law requires the following
label:
Perchlorate Label

“Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.”
There is no special handling required by consumers.

Privacy and Data Security
Motorola understands that privacy and data security are important
to everyone. Because some features of your mobile device may
affect your privacy or data security, please follow these
recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and
do not leave it where others may have unmonitored
access. Lock your device’s keypad where this feature is
available.
• Keep software up to date—If Motorola or a
software/application vendor releases a patch or software
fix for your mobile device that updates the device’s
security, install it as soon as possible.
• Erase before recycling—Delete personal information
or data from your mobile device prior to disposing of it or
Privacy and Data Security

68

Perchlorate Label

turning it in for recycling. For step-by-step instructions on
how to delete all personal information from your device,
see the section entitled “master clear” or “delete data” in
the user’s guide.
Note: For information on backing up your mobile device
data before erasing it, go to www.motorola.com and then
navigate to the “downloads” section of the consumer Web
page for “Motorola Backup” or “Motorola Phone Tools.”
• Understanding AGPS—To provide location information
for emergency calls, certain Motorola mobile devices
incorporate Assisted Global Positioning System (AGPS)
technology. AGPS technology also can be used in
non-emergency applications to track and monitor a user’s
location—for example, to provide driving directions. Users

who prefer not to permit such tracking and monitoring
should avoid using such applications.

If you have further questions regarding how the use of your mobile
device may impact your privacy or data security, please contact
Motorola at privacy@motorola.com, or contact your service
provider.

Smart Practices While Driving
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you drive.
Always obey them. The use of these devices may be
prohibited or restricted in certain areas -- for example,
handsfree use only. Go to www.motorola.com/callsmart (in
English only) for more information.
Your mobile device lets you communicate by voice and
data—almost anywhere, anytime, wherever wireless service is
available and safe conditions allow. When driving a car, driving is
your first responsibility. If you choose to use your mobile device
while driving, remember the following tips:
• Get to know your Motorola mobile device and its
features such as speed dial and redial. If available,
these features help you to place your call without taking
your attention off the road.
Driving Safety

• When available, use a handsfree
device. If possible, add an additional
layer of convenience to your mobile device
with one of the many Motorola Original
handsfree accessories available today.
• Position your mobile device within easy reach. Be
able to access your mobile device without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer it
for you.
• Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while
driving. Jotting down a “to do” list or going through your
address book takes attention away from your primary
responsibility—driving safely.

Driving Safety

69

• Dial sensibly and assess the traffic; if possible,
place calls when your car is not moving or before
pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your
mirrors, then continue.
• Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations that can divert your attention away from the
road.
• Use your mobile device to call for help. Dial 911 or
other local emergency number in the case of fire, traffic
accident, or medical emergencies.*
• Use your mobile device to help others in
emergencies. If you see an auto accident, crime in
progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number, as you
would want others to do for you.*
• Call roadside assistance or a special
non-emergency wireless assistance number when
necessary. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other
special non-emergency wireless number.*
* Wherever wireless phone service is available.

70

Driving Safety

index
A

calculator 50

change ring alert 16

alarm clock 50

calendar

change volume 34

alert 24

event 49

charge battery 15

another call 33

event reminder 49

clear 29

answer a call 16

view 50

clear/back key 2

attach a number 31

call

clock

answer 16

analog 28

B

end 16

backlight 26

forward 32

codes 20

make 16

color setting 26

band selection 48
battery 12
charge indicator light 2
remove 14

digital 28

call a stored phone number 17

contacts. See phonebook

call times 34

controls, music library 43

view 34

currency converter 50

call waiting 31

C

capitalize text 36

D

cable connections 46

center key 2

date 27

cables 46

change front cover 26

delete text 39

index

71

dial a phone number 16

G

K

dialed calls 30

games 45

keypad volume 27

display 18

greeting 28

L

drafts folder 42
dropped calls 48

H

DTMF tones 33

handsfree speaker 19

E

lock phone 20

headset 34

M

hearing aids 65

make a call 16

emergency number 32

hold call 33

manage pictures 45

end a call 16

home screen 18

master clear 29

end key 2, 16

shortcuts 23

event, calendar 49

memory card 11, 21

I

F

master reset 29
format 21

in call menu 33

menu 23

file formats 43, 48

in call timer 34

icons, show or hide 28

format memory card 21

indicators

language 28

formats 43, 48

speakerphone 19

forward call 32

text entry mode 36

front cover change 26

72

index

scroll 28
show icons or list 28

install battery 14

menu icons 23

iTAP text entry method 37

messages

drafts 42

P

recent calls 30

erase 42

passwords. See codes

redial 30

MMS 42

personal organizer 49

remove battery 14

receive 41

phone lines 33

reset 29

send 40

phone number call 17

return a call 31

text template 42

phone number store 16

ring alert 16

view sent message 42

phonebook 31, 49

ring style, setting 24

Missed Calls message 31

create entry 49

ring volume 27

MMS 42

delete entry 49

roaming alert 48

MP3 43, 48

edit entry 49

music file formats 43, 48

pictures 45

music player 43

playlists 44

mute 33

power key 2, 15

screen saver 25
security codes 20
send a message 40

MyMenu 23

N

S

Q

send key 2, 16

quick text 40

service tone 48

navigation key 2, 18

set

network settings 48

R

alerts 24

networks 48

receive a message 41

color 26

notepad 32

received calls 30

style 24

numeric entry method 38

time & date 27

index

73

shortcuts 22

tips & tricks 22

W

SIM 11

turn on/off 15

wallpaper 25

skin 26

warranty 61

soft keys 2, 18

U

song file formats 43, 48

unlock
code 20

speaker 19

phone 20

speakerphone indicator 19
speakerphone, automatic
answer 34

WebAccess 45

USB cables 46

storage 21

V

store phone number 16

voicemail 41

symbol entry method 38

message indicator 41
setup 41

T

volume 16

tap text entry method 37

change 34

template 42

keypad 27

text delete 39

ring 27

text entry 35
capitalization 36
entry mode indicators 36
time 27

74

index

U.S. patent Re. 34,976

www.motorola.com



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