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VIEW Certified Configuration Guide Motorola WS 2000 with AP 300 June 2008 Edition 1725-36066-001 Version D Configuration Guide Trademark Information Notice Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various countries. All other trademarks used herein are the property of their respective owners. Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith. Patent Information The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, Inc. Copyright Notice Copyright © 2006 to 2008 Polycom, Inc. All rights reserved under the International and pan-American copyright Conventions. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Polycom, Inc. Do not remove (or allow any third party to remove) any product identification, copyright or other notices. Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have been made. No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by Polycom for any purpose, or give rise to any liability of Polycom whatsoever. Contact Information Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588 http://www.polycom.com Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc. 2 PN: 1725-36066-001_D.doc Motorola WS 2000 with AP 300 Introduction Polycom’s Voice Interoperability for Enterprise Wireless (VIEW) Certification Program is designed to ensure interoperability and high performance between SpectraLink Wireless Telephones and WLAN infrastructure products. The products listed below have been thoroughly tested in Polycom’s lab using the VIEW Certification Test Plan. This document details how to configure the WS 2000 Wireless Switch and the AP 300 access point (AP) with SpectraLink Wireless Telephones. Certified Product Summary Manufacturer: Motorola: http://support.symbol.com/support/product/manuals.do Approved products: Wireless Switch WS 2000 AP 300 † RF technology: 802.11b/g Radio frequency: 2.4 – 2.484 GHz Quality of service: SpectraLink Voice Priority (SVP) Security: WPA-TKIP (PSK), WPA2-CCMP (PSK) Wireless Switch firmware version certified: 2.2.1.0-018R SpectraLink handset models certified: ** e340/h340/i640 8020/8030 SpectraLink handset software certified: 89.134 122.010 or greater SpectraLink radio mode: 802.11b 802.11b 8 8 Maximum telephone calls per AP: † Access Point † 802.11g 802.11a Not certified Recommended network topology: Switched Ethernet Denotes products directly used in VIEW Certification testing ** SpectraLink handset models 8020/8030, e340/h340/i640 and their OEM derivates are VIEW Certified with the WLAN hardware and software identified in the table. Throughout the remainder of this document they will be referred to collectively as “SpectraLink Wireless Telephones”. Service Information If you encounter difficulties or have questions regarding the configuration process, please contact Motorola technical support at (800) 653-5350, or at http://www.symbol.com/services/contactsupport. PN: 1725-36066-001_D.doc 3 Configuration Guide Known Limitations Voice quality may be impaired in an environment with heavy wireless TCP traffic, such as FTP data transfers. Access Point Capacity and Positioning Please refer to the Polycom Deploying Enterprise-Grade Wi-Fi Telephony white paper. This document covers the security, coverage, capacity and QoS considerations necessary for ensuring excellent voice quality with enterprise Wi-Fi networks. For more detailed information on wireless LAN layout, network infrastructure, QoS, security and subnets, please see the Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Telephones. This document identifies issues and solutions based on Polycom’s extensive experience in enterprise-class Wi-Fi telephony, and provides recommendations for ensuring that a network environment is adequately optimized for use with SpectraLink 8020/8030 Wireless Telephones. 4 PN: 1725-36066-001_D.doc Motorola WS2000 with AP 300 Network Topology The following topology was used during VIEW Certification testing. PN: 1725-36066-001_D.doc 5 Configuration Guide Configuration Settings Installing a new image The VIEW Certified firmware release can be obtained from Motorola ‘Dev Zone’. Upgrading the WS 2000 Wireless Switch to the new firmware can be done through the Web interface or through the command line interface (CLI). Place the image on the FTP server, TFTP server or through Compact Flash card, depending on the file transfer mechanism chosen. Installing firmware through the CLI 1. Enter your username and password to log into the CLI. The defaults are user: admin password: symbol. The serial interface parameters are 19200,8,n,1,n. 2. Connect the FTP/TFTP server to subnet 1. a. For TFTP, issue the following commands. admin> admin>system admin(system)>config admin(system.config)>set server 192.168.0.100 admin(system.config)>set fw file mf_02010100009R.bin admin(system.config)>update tftp s1 b. For FTP, issue the following commands. admin> admin>system admin(system)>config admin(system.config)>set server 192.168.0.100 admin(system.config)>set fw file mf_02010100009R.bin admin(system.config)>set fw path /home/admin(system.config)>set user admin(system.config)>set passwd admin(system.config)>update ftp s1 3. The WS 2000 Wireless Switch will reboot and load the firmware. 6 PN: 1725-36066-001_D.doc Motorola WS2000 with AP 300 Installing firmware through the Web interface 1. Open the WS 2000 applet by entering the IP address of the wireless switch: http://192.168.0.1 2. In the navigation pane, click Firmware Update. The Firmware Update page will appear. 3. Under Filename, enter the firmware file name from the TFTP server. 4. Click the TFTP Server on Subnet option. 5. At IP Address, enter the TFTP server IP address. 6. Click the Apply button. 7. Click the Perform Update button. 8. The WS 2000 Wireless Switch will reboot and load the firmware from the location specified. PN: 1725-36066-001_D.doc 7 Configuration Guide Configuring the Wireless Switch from the Default Configuration Radio settings: The SpectraLink Wireless Telephones use an 802.11b radio; therefore VIEW Certification testing was done with the 802.11b mode only and not the b/g mode. Commands Beacon-interval Default Settings 100 VIEW Tested Settings 100 * DTIM-period 10 3* BG mode B and G B only * Power level 20 dBm 20 dBm Channel 1 1 Rates 1, 2, 5.5, 11 1, 2, 5.5, 11 Short preamble Disabled Disabled * * Denotes settings that are required for operation with SpectraLink Wireless Telephones Configuring radio settings through the CLI To configure radio settings for the wireless switch, use the following commands. admin> admin>network admin(network)>ap admin(network.ap)> admin(network.ap)>set beacon intvl 1 100 admin(network.ap)>set dtim 1 3 admin(network.ap)>set rate 1 1,2,5.5,11 1,2,5.5,11 Setting the channel Regulatory parameter values depend on country of operation and radio type. Refer to documentation for regulatory product information. 8 PN: 1725-36066-001_D.doc Motorola WS2000 with AP 300 User selection You can specify the desired channel manually by using the following command. admin(network.ap)>set reg 1 in 11 20 set reg Configuring radio settings through the Web interface 1. In the WS 2000 applet navigation pane, select AP1 [BG]. 2. In the AP1 page, go to 802.11 b/g mode, and select B Only from the dropdown list. 3. Rates will be set automatically to 1, 2, 5.5, 11. 4. From the Channel and Power Level dropdown lists, select the desired settings. Please consult your facility site survey to determine power and channel settings. 5. Click the Apply button. PN: 1725-36066-001_D.doc 9 Configuration Guide 6. In the WS 2000 applet navigation pane, select AP [BG]. 7. In the AP1 page, click the Beacon Settings button. 8. In the Beacon Settings dialog box, set the DTIM Period to 3 Beacons. 9. Click the OK button. 10. Click the Apply button. 10 PN: 1725-36066-001_D.doc Motorola WS2000 with AP 300 Voice Prioritization Setting 1. In the WS 2000 Wireless Switch, voice prioritization on a WLAN is enabled by default. 2. Multicast Address 1 should be set to 01:00:5E:00:01:74 for SpectraLink multicast traffic. 3. Click the Apply button PN: 1725-36066-001_D.doc 11 Configuration Guide SSID Settings Configuring SSID settings through the CLI Commands Default Settings VIEW Tested settings ESSID 101 spectralink * Denotes settings that are required for operation with SpectraLink Wireless Telephones Configure the SSID settings of the wireless switch using the following commands. admin> admin>network admin(network)>wlan admin(network.wlan)>set ess 1 spectralink Configuring SSID settings through the Web interface 1. In the WS 2000 applet navigation pane, under Wireless, select WLAN1. 2. Configure the ESSID (e.g. spectralink). 3. Click the Apply button. 12 PN: 1725-36066-001_D.doc Motorola WS2000 with AP 300 PN: 1725-36066-001_D.doc 13 Configuration Guide Security Settings Enable WPA/WPA2 security mode. Configuring WPA/WPA2 TKIP through the CLI (when SpectraLink Wireless Telephones are configured for WPAPSK) To configure WPA-TKIP (PSK) as security option, use the following commands admin>network admin(network)>wlan admin(network.wlan)>set enc 1 tkip admin(network.wlan)>set tkip phrase 1 12345678 admin(network.wlan)>save 14 PN: 1725-36066-001_D.doc Motorola WS2000 with AP 300 Configuring WPA/WPA2 TKIP through the Web interface (when SpectraLink Wireless Telephones are configured for WPA-PSK) 1. In the WS 2000 applet navigation pane, double-click WLAN1, and then click WLAN1 Security. 2. Click the WPA/WPA2-TKIP option, and click the WPA/WPA2-TKIP Settings button. The WPA/WPA2-TKIP Settings dialog box will appear. The WS 2000 Wireless Switch supports mixed-mode operation of WPA-TKIP and WPA2-TKIP. The steps below enable WPA-TKIP by default. WPA-TKIP was used for VIEW Certification testing. PN: 1725-36066-001_D.doc 15 Configuration Guide 3. In the WPA/WPA2-TKIP Settings page, under Key Settings, click the ASCII passphrase option to enter the ASCII passphrase. 4. A warning dialog box will appear while you are trying to enter the key. Click Yes. 5. Enter the ASCII passphrase. This will configure the WPA-TKIP (PSK) mode. Click the OK button. 6. Click the Apply button. 16 PN: 1725-36066-001_D.doc Motorola WS2000 with AP 300 Configuring WPA2-CCMP through the CLI (when SpectraLink Wireless Telephones are configured for WPA2PSK) To configure WPA2-CCMP as a security option, use the following commands. admin>network admin(network)>wlan admin(network.wlan)>set enc 1 ccmp admin(network.wlan)>set ccmp phrase 1 12345678 admin(network.wlan)>save Configuring WPA2-CCMP through the Web interface (when SpectraLink Wireless Telephones are configured for WPA2-PSK) 1. In the WS 2000 applet navigation pane, double-click WLAN1, and then click WLAN1 Security. The WLAN1 Security page will appear. 2. In the WLAN1 Security page, click the WPA2-CCMP (802.11i) option, and click the WPA2-CCMP Settings button. PN: 1725-36066-001_D.doc 17 Configuration Guide 3. In the WPA2-CCMP Settings dialog box, under Key Settings, click the ASCII passphrase option to enter the ASCII passphrase. 4. A warning dialog box will appear. Click Yes. 5. Enter the ASCII passphrase. Click the OK button. 6. Click the Apply button. 18 PN: 1725-36066-001_D.doc
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