Multiquip Submersible Pumps Cx400 Users Manual

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2015-02-09

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Operation and Parts Manual

MODEL cx400/px400
submersible pumps

Revision #1 (12/03/10)
To find the latest revision of this
publication, visit our website at:
www.multiquip.com

THIS MANUAL MUST ACCOMPANY THE EQUIPMENT AT ALL TIMES.

Table of Contents

CX400/PX400 Submersible
Pump

Table of Contents...................................................... 2
Parts Ordering Procedures....................................... 3
Safety Information................................................. 4-7
Dimensions............................................................... 8
Specification............................................................. 9
Performance Curve.................................................. 10
General Information................................................ 11
Components........................................................... 12
Direct Power Operation.......................................... 13
Float Switches........................................................ 14
Float Switches ...........................................................................15
Float Switches (Control Box).................................................................16
Operation...............................................................................17-20
Maintenance.........................................................................21-23
Troubleshooting..........................................................................24
Control Box (CB3) Wiring Diagram....................................25
Explanation of Code in Remarks Column.............. 26
Suggested Spare Parts.......................................... 27

Component Drawings
CX400 Pump Assembly..................................... 28-29
PX400 Pump Assembly..................................... 30-31
Terms and Conditions of Sale — Parts.................. 32
NOTICE
Specifications and part numbers are subject to change
without notice.

page 2 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

www.multiquip.com

Parts Ordering Procedures
Ordering parts has never been easier!
choose from three easy options:

order via internet (dealers only):

best deal!

Effective:
January 1st, 2006

If you have an MQ Account, to obtain a Username
and Password, E-mail us at: parts@multiquip.
com.

Order parts on-line using Multiquip’s SmartEquip website!
■ View Parts Diagrams
■ Order Parts
■ Print Specification Information

To obtain an MQ Account, contact your
District Sales Manager for more information.

Use the internet and qualify for a 5% discount
on Standard orders for all orders which include
complete part numbers.*

Goto www.multiquip.com and click on
Order Parts to log in and save!

Note: Discounts Are Subject To Change

order via Fax (dealers only):

All customers are welcome to order parts via Fax.
domestic (uS) customers dial:
1-800-6-PARTS-7 (800-672-7877)

Fax your order in and qualify for a 2% discount
on Standard orders for all orders which include
complete part numbers.*
Note: Discounts Are Subject To Change

order via phone: domestic (uS) dealers call:
1-800-427-1244

non-dealer customers:
Contact your local Multiquip Dealer for
parts or call 800-427-1244 for help in
locating a dealer near you.

International Customers should contact
their local Multiquip Representatives for
Parts Ordering information.

when ordering parts, please supply:
❒
❒
❒
❒
❒
❒

dealer account number
dealer name and address
Shipping address (if different than billing address)
return Fax number
applicable model number
Quantity, part number and description of each part

❒

Specify Preferred Method of Shipment:
✓ UPS/Fed Ex
✓ DHL
■ Priority One
✓ Truck
■ Ground
■ Next Day
■ Second/Third Day

NOTICE
All orders are treated as Standard Orders and will
ship the same day if received prior to 3PM PST.
We accept all maJor credit cardS!

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 3

Safety Information
Do not operate or service the equipment before reading
the entire manual. Safety precautions should be followed
at all times when operating this equipment.
Failure to read and understand the safety
messages and operating instructions could
result in injury to yourself and others.

Potential hazards associated with the operation of this
equipment will be referenced with hazard symbols which
may appear throughout this manual in conjunction with
safety messages.
Symbol

Safety Hazard

SaFetY meSSageS
The four safety messages shown below will inform you
about potential hazards that could injure you or others. The
safety messages specifically address the level of exposure
to the operator and are preceded by one of four words:
danger, Warning, caution or notice.

Burn hazards

Electric shock hazards

SaFetY SYmbolS
danger
Indicates a hazardous situation which, if not avoided,
Will result in deatH or SeriouS inJurY.

Rotating parts hazards

Warning
Indicates a hazardous situation which, if not avoided,
could result in deatH or SeriouS inJurY.

Pressurized fluid hazards

caution
Indicates a hazardous situation which, if not avoided,
could result in minor or moderate inJurY.
NOTICE
Addresses practices not related to personal injury.

page 4 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

Safety Information
general SaFetY
caution
never operate this equipment without proper protective
clothing, shatterproof glasses, respiratory protection,
hearing protection, steel-toed boots and other protective
devices required by the job or city and state regulations.

Avoid wearing jewelry or loose fitting clothes that may
snag on the controls or moving parts as this can cause
serious injury.
never operate this equipment when not
feeling well due to fatigue, illness or when
under medication.
never operate this equipment under the
influence of drugs or alcohol.

NOTICE
This equipment should only be operated by trained and
qualified personnel 18 years of age and older.
Whenever necessary, replace nameplate, operation and
safety decals when they become difficult read.
Manufacturer does not assume responsibility for any
accident due to equipment modifications. Unauthorized
equipment modification will void all warranties.
never use accessories or attachments that are not
recommended by Multiquip for this equipment. Damage
to the equipment and/or injury to user may result.
alWaYS know the location of the nearest
fire extinguisher.
alWaYS know the location of the nearest
first aid kit.
alWaYS know the location of the nearest phone or keep
a phone on the job site. Also, know the phone numbers
of the nearest ambulance, doctor and fire department.
This information will be invaluable in the case of an
emergency.

alWaYS clear the work area of any debris, tools, etc.
that would constitute a hazard while the equipment is
in operation.
No one other than the operator is to be in the working
area when the equipment is in operation.
do not use the equipment for any purpose other than
its intended purposes or applications.

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 5

Safety Information
pump SaFetY
danger
never operate the equipment in an explosive
atmosphere or near combustible materials. An
explosion or fire could result causing severe
bodily harm or even death.
Warning
Accidental starting can cause severe injury
or death. alWaYS place the ON/OFF
switch in the OFF position.
do not place hands or fingers inside
pump when pump is running.
never disconnect any emergency or
safety devices. These devices are intended for operator
safety. Disconnection of these devices can cause severe
injury, bodily harm or even death. Disconnection of any
of these devices will void all warranties.
Risk of Electric Shock - This pump has not been
investigated for use in swimming pool or marine areas.
caution
do not restrict the flow of the discharge hose as it may
cause the pump to overheat.
Be careful of discharge hose whipping under pressure.
alWaYS check pump oil level only when pump is cool.
Expansion due to heat may cause hot oil to spray from
the oil plug when the oil plug is removed. The possibility
of severe scalding may exist.
NOTICE
alWaYS place the pump in an upright position on a
platform before using. The platform will prevent the pump
from burrowing itself on soft sand or mud.
never operate pump on its side.
do not allow the pump to freeze in water.
never leave an open pump chamber unattended.
alWaYS keep the machine in proper running condition.
do not attempt to thaw out a frozen pump by using

a torch or other source of flame. Application of heat in
this manner may heat the oil in the seal cavity above the
critical point, causing pump damage.
do not pump water with a temperature greater than
104°F.
do not pump liquids containing acid or alkali.
alWaYS check strainer before pumping. Make sure
strainer is not clogged. Remove any large objects, dirt
or debris from the strainer to prevent clogging.
alWaYS use a large basket strainer when pumping
water that contains large debris.
alWaYS flush pump (clean) after use when pumping
water concentrated with heavy debris. It is very important
to always flush the pump before turning it off to prevent
clogging.
Fix damage to machine and replace any broken parts
immediately.
alWaYS store equipment properly when it is not being
used. Equipment should be stored in a clean, dry location
out of the reach of children and unauthorized personnel.
never lubricate components or attempt service on a
running machine.
never run pump dry.
alWaYS allow the machine a proper amount of time to
cool before servicing.
Keep machine in proper running condition.

electrical SaFetY
danger
The electrical voltage required to operate
pump can cause severe injury or even death
through physical contact with live circuits.
alWaYS disconnect electrical power from
pump before performing maintenance on
pump.
Warning
To reduce the risk of electric shock, connect only to a
circuit protected by a Ground-Fault Circuit-Interrupter
(GFCI).

page 6 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

Safety Information
NOTICE
alWaYS make certain that the voltage supplied to the
pump is correct. Always read the pump’s nameplate to
determine what the power requirements are.

Power Cord/Cable Safety
danger

control box Safety
danger
alWaYS have a qualified electrician perform the control
box installation. The possibility exists of electrical shock
or electrocution.
NOTICE

never let power cords or cables lay in water.

alWaYS mount control box in a vertical position
protected from harsh environmental elements.

never stand in water while AC power cord is connected
to a live power source.

liFting SaFetY

never use damaged or worn cables or cords. Inspect
for cuts in the insulation.
never grab or touch a live power
cord or cable with wet hands. The
possibility exists of electrical shock,
electrocution or death.
Make sure power cables are securely connected to the
motor's output receptacles. Incorrect connections may
cause electrical shock and damage to the motor.
Warning
never attempt to use the power cord as a lifting or
lowering device for the pump.
NOTICE
alWaYS make certain that proper power or extension
cord has been selected for the job. See Cable Selection
Chart in this manual.

Grounding Safety
danger
alWaYS make sure pump is grounded.
never use gas piping as an electrical ground.
alWaYS make sure that electrical circuits are properly
grounded to a suitable earth ground (ground rod) per
the National Electrical Code (NEC) and local codes
before operating generator. Severe injury or death by
electrocution can result from operating an ungrounded
motor.

caution
When raising or lowering of the pump is required, always
attach an adequate rope or lifting device to the correct
lifting point (handle) on the pump.
NOTICE
do not lift machine to unnecessary heights.
never lift the equipment while the electric motor is
running.

tranSporting SaFetY
NOTICE
alWaYS shut down pump before transporting.
alWaYS tie down equipment during transport by
securing the equipment with rope.

environmental SaFetY/decommiSSioningCE
do not pour waste or oil directly onto
the ground, down a drain or into any water
source.
Contact your country's Department of Public
Works or recycling agency in your area and arrange for
proper disposal of any electrical components, waste or
oil associated with this equipment.
When the life cycle of this equipment is over it is
recommended that the pump casing and all other metal
parts be sent to a recycling center
Metal recycling involves the collection of metal from
discarded products and its transformation into raw
materials to use in manufacturing a new product.
Recyclers and manufacturers alike promote the process
of recycling metal. Using a metal recycling center
promotes energy cost savings.

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 7

dimensions

9.76 in.
(248 mm.)

TOP VIEW

14.96 in.
(380 mm.)

FRONT VIEW

6.3 in.
(160 mm.)

CX400

PX400

Figure 1. CX400/PX400 Pump Dimensions

page 8 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

specification
Table 1. Specifications
Model
CX400/PX400
Type
Submersible Trash Pump
Motor Type
Condenser Start
Condenser Drive
Impeller
Plastic
Suction & Discharge Size
2 in. (50 mm)
Maximum Pumping Capacity
72 gallons/minute/(273 liters/minute)
Max Head
34 ft. (10.3 meters)
Power
1/2 HP (.37 kw)
Voltage Phase
1Ø 115 V
Starting Amps
35.4
18.4
Running Amps
7
6.2
Control Box Required
NO (See Note 3)
Temperature Range
32° - 104°F (0° - 40°C)
Thermal Overload Protection
YES
Rotation
CCW (See Note 1)
3
15.54 in (255 cc) 10.67 in3 (175 cc)
Mechanical Seal Oil Capacity
(See Note 2)
(See Note 2)
Power Cable Length
19 ft (approximately 6 m)
Dry Net weight
21.4 lb (9.7 kg)
18.3 lb (8.3 kg)

1. Motor Rotation – Upon start-up, the pump "kicks" in the opposite direction of motor rotation. The correct rotation is
counterclockwise (CCW) as viewed from the impeller end of the pump.
2. Mechanical Seal Oil – Use Paraffin P70 oil lubricant. Fill oil cavity 75% to 85% full (allow air space for expansion).
3. Control Box - For unattended operation use CB3 Control box (Table 2).

Model
CB3

Table 2. Control Box Specifications
UL/CSA
Thermal Overload
Voltage Type
Listed
Protection
115 VAC, 60 Hz Single Phase
YES
NO

Float Switch
Capability
YES

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 9

performance curve

Figure 2. Pump Performance Curve

page 10 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

general information
The Multiquip Model CX400 and PX400 submersible pumps
are designed to pump water and is used for the draining
(dewatering) of well casings construction sites, coffer dams,
manholes, transformer vaults and excavations.
Its slim design, only 10 inches (25.4 cm.) in diameter allows
it to fit easily inside casings and eliminates the need for
larger, more costly casings. The pump is powered by a 1/2
HP, 115-volt, single-phase motor for easy starting with a
small 2,500-watt generator.
This rugged submersible pump is loaded with features
such as:
THERMAL OVERLOAD PROTECTION - Automatically
shuts off the motor should it reach an unsafe operating
temperature.
HEAVY-DUTY LIFTING HANDLE - Provides and
convenient and safe location to attach a lifting device.
STRAIN-RELIEF PROTECTOR - Provides added safety
in the event the operator should try lifting the pump from
the electrical cord.

PUMP CASING - High strength plastic design makes
pump a great choice in corrosive environments. Ideal for
use in marine and certain chemical applications.
If the pump was used to pump water containing mud, silt,
use clean water to flush out the pump after each use.
DO NOT allow the pump to run dry for an extended period
of time, as this will damage the pump. During maintenance,
dry running is permissible but only for a few seconds.
NEVER lift the pump by its electrical power cord. ALWAYS
lift the pump by its carrying handle or attach a rope to the
carrying handle.
A pump fully submerged in liquid will not freeze, unless
the liquid freezes. DO NOT allow a partially submerged
pump to freeze. The expansion of water freezing in the
volute may crack the pump, causing expensive repairs. If
there is any danger of the pump being subjected to freezing
temperatures, Lift the pump from water and allow it to drain
thoroughly.

REPLACEABLE DISCHARGE PORT - Provides easy
maintenance and lower repair costs.

If the pump jams or the pump rotor locks for any reason,
disconnect the pump from the power source immediately.
Allowing the pump motor to cycle ON and OFF under an
overload condition can burn out the motor.

DOUBLE OIL-LUBRICATED SEAL - provides positive
lubrication if the pump should be left running dry. This
helps prevent damage in the event the pump is run dry
for short periods of time.

When replacement of nuts and bolts is required, use only
recommended parts as referenced in the parts section of
this manual. This pump uses metric threads. DO NOT use
English measurement threads.

IMPELLER - Abrasion resistance plastic minimizes wear
and extends impeller life.

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 11

components
allows the pump to run dry for a limited period of time
5. Discharge Port – Connect a 2-inch hose to this port.
Remember to adequately support the discharge hose
to avoid stress on the pump.

1
2

6. Mechanical Seal Oil Plug – Remove this plug to check
and add lubrication oil (Paraffin P70 lubricant) to the oil
cavity. This oil protects the mechanical seal. Oil cavity
should be full enough to cover seal spring.

7. Volute/Impeller – Impellers are constructed of
abrasion-resistant plastic to minimizes wear and
prolong service life.

SUBMERSIBLE
PUMP

3
4
5

8. Electric Motor – These submersible pumps utilize a
60 Hz, single-phase, 115 VAC, 1/2 HP electric motor.
Consult with a licensed electrician before connecting
motor to a power source and control boxes. Observe
all city and local safety codes.

Figure 3. Submersible Pump Components

Figure 3 shows the location of the basic components, for
the CX400/PX400 submersible pumps. Listed below is a
brief explanation of each component
1. AC Power Cable – This unit is supplied with a 19 ft.
(approximately 6 m) AC power cable with a groundingtype plug. Always check the cable for signs of wear.
NEVER use a defective power cable.
2. Carrying Handle – Always carry the submersible pump
by its handle. NEVER! carry the pump by its power
cord. Carrying or lifting the pump by the power cord
will cause undue stress on the cord and can ultimately
dislodge the cord from the pump.
3. Thermal Overload Protection – This pump is
equipped with a thermal overload protection device
that will shut down the motor in the event of high
operating temperatures. The motor will automatically
restart once the temperature returns to an acceptable
operating temperature.
4. Mechanical Seal – The hydraulic oil in the pump cavity
is designed to provide cooling for the pump seal. This

page 12 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

direct power operation
Direct Power Operation
The CX400/PX400 submersible pumps can be configured to operate by direct power (Figure 4) or connected to a control
box (Figure 10) utilizing float switches. When the pump is connected directly to a 1Ø, 115 VAC, 60 Hz power source, the
pump will operate soon as power is applied. It is suggested that a quick disconnect switch be installed as a means of
turning the power on and off.
When operating the pump using direct power (no control box), the pump must be monitored at all times. Failure to monitor
the pump during operation could lead to severe pump damage should the pump encounter problems such as a stuck
impeller or not fully immersed in water.

2-INCH
DISCHARGE
HOSE

115 VAC
POWER
PLUG

EXTERNAL
1Ø 115 VAC, 60 Hz
POWER SOURCE
CIRCUIT
BREAKER
BLACK

WHITE
N
GREEN
GND. BUS

POWER
CORD

LIFTING
ROPE

CARRYING
HANDLE

SUPPORT
PLATFORM

SUBMERSIBLE
PUMP

Figure 4. Direct Power Application.

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 13

float switches
Mechanical Float Switch

Design Features

Mechanically activated float switches offer a reliable low
current control for dewatering applications.

Float switch housings are constructed of high-impact,
corrosion resistant polypropylene with mechanically
activated, snap action contacts.

How It Works
The mechanical float switch control will turn ON (close)
when the float tips 45° above -horizontal, indicating a high
level, and turns OFF (opens) when the float switch drops
45° below horizontal. Reference Figure 6 and Figure 7.
Maximum pumping range is 120 degrees. See Figure 5
below.

Suitable for most liquid environments.
Hermetically sealed.
Thick-walled non-corrosive PVC plastic enclosure.
Pressure tested to 30 ft. (9 meters).
Standard SJO, 16-gauge, 2 conductor cord (20 ft./6.09 m).
CONTACTS
CLOSED

PUMP
ON

120

ON/OFF
RAMP

SUBMERSIBLE
PUMP

PUMP
OFF

STEEL
BALL

Figure 6. Float Switch (Closed)
CONTACTS
OPEN

Figure 5. Pumping Range (Float Switch)

Pumping Range
The pumping range of the pump is determined by the float
switch tether cord. Use Table 3 as guide line to determine
your required pumping range. Pumping ranges are based
on non-turbulent conditions. Range may vary due to water
temperature and cord shape. Please note as the tether
length increases, so does the variance of the pumping
range.

STEEL
BALL

ON/OFF
RAMP

Figure 7. Float Switch (Open)

Table 3. Pumping Range
2 in.
4 in.
6 in.
8 in.
10 in.
12 in.
14 in.
16 in.
Tether Length
5.08 cm. 10.16 cm. 15.24 cm. 20.32 cm. 25.4 cm. 30.48 cm. 35.56 cm. 40.46 cm.
6 in.
10 in.
14 in.
18 in.
22 in.
27 in.
31 in.
35 in.
Pumping Range
15.24 cm. 25.4 cm. 35.56 cm. 45.72 cm. 55.88 cm. 68.58 cm. 78.74 cm. 88.9 cm.

page 14 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

float switches
Float Switches
For unattended operation of the submersible pump two float swith methods can be used single or dual. The single float
switch (Model SW1A) will allow the pump to turn on and off depending on the length of the tether. When using the dual
float switch (Model SW2A) method the pump will turn on or off at a pre-determined water level. This water level is set by
the length of the tether.
NOTICE
Mounting The Float Switches
1. Determine the required cord tether length as shown
in Figure 5 and Table 3.

Single float switch, Model SW1A has a pumping range
between 5.5~18 in. (14~46 cm.). Dual float switch has
a pumping range between 1~ 48 in (2.54~122 cm.)

2. Place the cord into the clamp as shown in Figure 8
and Figure 9

EXTERNAL
1Ø 115 VAC, 60 Hz
POWER SOURCE

PIGGGY-BACK
PLUG

3. Secure the clamp to the discharge hose as shown in
Figure 8. DO NOT install cord under hose clamp.

CIRCUIT
BREAKER
BLACK

WHITE
N
GREEN

4. Using a screwdriver, tighten the hose clamp. DO NOT
over- tighten. Make sure the float cord is not allowed
to touch the excess hose clamp band during operation.

GND. BUS

PUMP
AC POWER
CABLE

EXTERNAL
1Ø 115 VAC, 60 Hz
POWER SOURCE

PIGGGY-BACK
PLUG

CIRCUIT
BREAKER
BLACK

FLOAT SWITCH
CABLE

WHITE
N
GREEN
GND. BUS

PUMP
AC POWER
CABLE

DISCHARGE
HOSE

PUMP
OFF
GRAY

INPUT POWER
TO CONTROL BOX

DUAL
FLOAT SWITCH
APPLICATION
MODEL SW2A
PUMPING
RANGE

FLOAT SWITCH
CABLE
DISCHARGE
HOSE

3.5 in. (9 cm.)
MINIMUM
TETHER
LENGTH

PUMP
ON

PUMP
ON
SUBMERSIBLE
PUMP

BLACK

SINGLE
FLOAT SWITCH
APPLICATION
MODEL SW1A
PUMPING
RANGE

Figure 9. Dual Float Switch Application

3.5 in. (9 cm.)
MINIMUM
TETHER
LENGTH

PUMP
OFF
SUBMERSIBLE
PUMP

Figure 8. Single Float Switch Application

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 15

float switches (control box)
CB3 Control Box
For special remote pumping applications of the submersible pump, a control box (Model CB3) is required. This water
resistant control box (Figure 10) provides watertight housing and glands to prevent water from leaking into the box, and a
float switch interface. The CB3 control box will require the use of two SW-1WOPA float switches, no plug, bare wires for
direct connection to the control box. Reference Figure 23 for a schematic reprensentation of the control box.
CONTACTOR
COIL
WHITE
WHITE

BLACK

STOP
FLOAT
SWITCH

BLACK

POWER
“ON”
LAMP

GND.

CB3
CONTROL BOX

BLACK
4

3
2

WHITE

GREEN
(CHASSIS
GROUND)

TB1
B

BLACK

OPERATION
SWITCH

JUMPER

WHITE
WHITE

AUTO

OFF

WHITE
BLACK

GFCI
RECEPTACLE

MANUAL

BLACK
START
FLOAT
SWITCH

PUMP
POWER
CORD
FLOAT
SWITCH
CORD
START FLOAT
SWITCH. CONNECT
TO TERMINALS AS SHOWN

EXTERNAL
SINGLE-PHASE
(115 VAC)
POWER SOURCE

AC
POWER
CORD

GRAY

SECURE FLOAT SWITCH
WIRES TO PUMP
DISCHARGE HOSE

DUAL FLOAT
SWITCH APPLICATION

PUMPING
RANGE

BLACK

STOP FLOAT
SWITCH. CONNECT
TO TERMINALS AS SHOWN
SUBMERSIBLE
PUMP

WARNING
CONTROL BOX INSTALLATION IS TO BE
PERFORMED BY A LICENSED ELECTRICIAN
OR QUALIFIED PERSONNEL.
THE POSSIBILITY OF ELECTRICAL SHOCK
OR ELECTROCUTION EXISTS, WHICH COULD
CAUSE SEVERE BODILY HARM EVEN DEATH!.

Figure 10. CB3 Control Box Dual Float Switch Application Diagram

page 16 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

operation
Hose Connections
1. Connect a 2-inch hose to the discharge port on the
pump as shown in Figure 11. Make sure that hose is
attached correctly to the discharge port.

Attaching Lifting Rope
1. Attach a suitable lifting cable (rope) to the carrying
handle (Figure 11) on the pump and lower the pump
into place. For applications where there is an excessive
amount of mud, grit or silt, the use of a support platform
is desirable. When pumping water from swimming pool
type applications where there is little or no debris, the
support platform is not required.
2-INCH
DISCHARGE
HOSE

115 VAC
POWER
PLUG

SIBLE
MER
SUB PUMP

EXTERNAL
1Ø 115 VAC, 60 Hz
POWER SOURCE
CIRCUIT
BREAKER
BLACK

WHITE
N

Figure 12. Submersible Pump
Tilted Position (Incorrect)

GREEN
GND. BUS

POWER
CORD

LIFTING
ROPE

Pump Power Connections (No Control Box)
1. Make sure circuit breaker supplying power to pump
motor is in the OFF position.
2. Insert the power cable plug (Figure 11) into the
appropriate power source receptable. The correct
source voltage for this pump is 115 VAC, 60 Hz,
single-phase.

CARRYING
HANDLE

SUPPORT
PLATFORM

SUBMERSIBLE
PUMP

3. If all of the pump's electrical requirements have been
met, place the circuit breaker or power ON/OFF switch
in the ON position.
4. Wait a few seconds and water should begin to flow
from the discharge hose.

Figure 11. Submersible Pump
Upright Position (Correct)

2. Make sure the pump is always placed in an upright
position (Figure 11, and not tilted (Figure 12). Never
position the pump directly on a soft, loose bottom.
Remember to attain maximum pumping capacity and
prevent excessive wear. Position the pump so it will
not burrow itself into sand or clay.

5. If water is not flowing from the discharge hose or not
flowing freely after a few minutes, place the circuit
breaker or ON/OFF switch in the OFF position and
check the system for leaks.
NOTICE
When connecting the pump directly to a power source
(no control box), it is recommeded that personnel
monitor the pump while in operation. Severe pump
damge can occur if left unattended.
For unattended operation Multiquip recommends the
use of the CB3 control box.

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 17

operation
Control Box Installation

Single-Phase Power Installation (Input)

The following procedure outlines the steps for connecting
the pump to a control box.

The CX400/PX400 submersible pumps require 1Ø, 115
VAC, 60 Hz, power for normal operation.

DANGER
The CX400 and PX400 submersible
pumps are also designed to work with
a control box.This control box contains
the necessary electronics (float switch
connections) to operate the pump.
Remember this control box contains hazardous
voltages. Disconnect all sources of power before
installing or servicing. There exists the possibility of
electrocution, electric shock or burn, which can cause
severe bodily harm or even death!
DANGER
When installing the control box, the
possibility exists of electrical shock,
electrocution and possibly death! NEVER
have untrained personnel perform the
installation. ALWAYS have qualified
service personnel (licensed electrician) perform the
installation.

If you cannot determine what your pump's power
requirements are, look at the vendor supplied identification
name tag attached to the pump or contact Multiquip's
service department.
NOTICE
Applying incorrect power (voltage or voltage phase)
to the submersible pump can cause severe damage
to the pump motor. Please make sure that the correct
voltage and phase are connected to the pump motor
at all times.

Power Cord Requirements
When routing the 115 VAC, 60 Hz., single phase power via
a power cord to the control box, ALWAYS use the correct
wire size. Please refer to Table 4 to determine the correct
wire size. Incorrect wire size can adversely affect the
performance of the pump and may ultimately burn-out the
pump motor.

WARNING
Explosion or Fire Hazard exists if this pump
is used with flammable liquids. DO NOT use
this pump with flammable liquids. DO NOT
install this pump in hazardous locations as
defined by the National Electrical Code,
ANSI/NFPA 70.

Control Box Mounting

AMPS
6
8
10
12
14
16

Table 4. Power Cord Length
and Wire Size
50 FT.
100 FT.
150 FT.
(15.24 m)
(30.48 m)
(45.72 m)
16 AWG
16 AWG
14 AWG
16 AWG
14 AWG
12 AWG
16 AWG
14 AWG
12 AWG
14 AWG
14 AWG
12 AWG
14 AWG
12 AWG
10 AWG
12 AWG
12 AWG
10 AWG

Mount the control box in an upright vertical position.
Make sure the control box is securely fastened to a flat
surface, that is free of dust, dirt, moisture or any elements
that may contaminate or erode the electronic components
of the control box.

page 18 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

operation
Connecting Dual float Switch (SW-1WOP) To
Control Box
1. Remove the float switch input connector housing, then
route the float switch wires through the cable gland on
the control box. Attach the wires of the float switch to
the terminal block as indicated by Table 5 and Figure 10.
Table 5. Dual Float switch Connections
Float
Terminal
Wire
Switch
Block No.
Color
TB1-A1
Black
Start
TB1-A2
White
TB1-B8
Black
Stop
TB1-B7
White

2. Tighten the connector housing to ensure a tight fit
between the cord and the connector body. This will
prevent the cable from pulling out of the terminal block
and also prevent moisture from entering the control
box.
3. Determine the tether length of the float switch wires
then secure float switch wires to pump discharge hose.
See Figure 8 or Figure 9 and Table 3 to determine the
pumping range.

Connecting AC Power to the CB3 Control Box
1. The AC input power cord (not included) should have
three wires. Each wire is color coded. The colors are
WHITE, BLACK and GREEN.
2. Remove the AC input connector housing from the
control box, then route the power cord through the
cable gland on the control box.
3. Connect the AC input power cord to the contactor
located inside the control box as shown in Figure 10,
and Table 6.

4. Connect the other end of the AC power cord to the
voltage source. Remember to provide a means of
disconnecting the power from the control box (circuit
breaker or quick disconnect switch). Also make sure
to provide a good earth ground to the control box
NOTICE
It is recommended that the power being supplied to the
control box ALWAYS be connected to a circuit breaker
or a quick disconnect switch. This safety feature
allows for quick removal of power from the control box
in the event of an emergency.

Connecting AC Power to the Pump Motor
1. AC power is routed to the pump motor via a contactor.
The coil of the contactor is energized or de-energized
by the opening and closing of the float switch contacts.
2. The power cord (included with pump) should have three
wires. Each wire is color coded. The colors are WHITE,
BLACK and GREEN.
3. Remove the pump AC input connector housing from
the control box, then route the power cord through the
cable gland on the control box.
4. Connect pump power cord to the contactor as shown
in Figure 10, and Table 7.
Table 7. AC Output Power
Connections To Pump
Wire Color

CONTRACTOR

BLACK
WHITE
GREEN

T1
T2
Ground

Table 6. 1Ø-115 VAC Power
Connections
Wire Color

Contactor.

BLACK
WHITE
GREEN

L1
L2
GROUND

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 19

operation
Turning On The Pump

Automatic Operation

If all of the pump's electrical requirements have been met,
place the circuit breaker or power ON/OFF switch in the
ON position.

1. For unattended operation of the pump, place the
operation switch (Figure 15) in the AUTO position.

The CB3 control box has an operation switch located on the
front cover. This switch has 3 positions, AUTO, MANUAL
and OFF. The AUTO position allows the pump to run in
an un-attended mode.
The MANUAL position will let the pump run without the float
switches controlling the pump. When in the manual mode
be careful not to let the pump run dry. Severe damage to
the pump may occur if it is allowed to run dry. NEVER let
the pump run dry.

Manual Operation
1. For manual operation of the pump, place the 3-position
operation switch (Figure Figure 13) on the control box
in the MANUAL position.

Figure 15. Manual-Off-On SW. (AUTO Position)

2. In the AUTO mode the pump will run as long as there
is a sufficient amount of water for the start float switch
to be activated. This water level is determined by the
setting of the float switches.
The stop float switch contacts will open when the
water level is low and power will be removed from the
pump's motor.
3. Once the water level has risen back to the appropriate
level the start float switch contacts will close and power
will be restored to the pump's motor.

Shut-Down
Figure 13. Manual-Off-On SW. (Man. Position)

1. Place the 3-position operation switch on the control
box in the OFF position (Figure 16).

2. The AC power indicator lamp (Figure 14) should be lit
(ON).

Figure 16. Manual-Off-On SW. (OFF Position)

2. Verify that the control box power ON light is OFF.
Figure 14. AC Power Indicator Lamp (ON)

3. Wait a few seconds and water should begin to flow
from the discharge hose.
4. If water is not flowing from the discharge hose or not
flowing freely after a few minutes, remove the power
from the pump and check the system for leaks.
5. To stop the pump from pumping, place the operation
switch in the OFF position.

3. Remove the power from the pump by turning off the
circuit breaker or switch that provides power to the
pump. Remember to make sure that hands are dry (not
wet), and feet are not standing in water when removing
or disconnecting power from the pump.
4. Using the lifting rope, lift the pump up from its current
position. Remove the discharge hose from the
discharge port on the pump.
5. Remove all power cables and float switches from
the control box. Place cables and float switches in a
suitable container where they will not get damaged.

page 20 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

maintenance
Cleanup

Changing Lubrication Oil (4,000 hours/12 months)

1. Wipe off any mud or debris that might have attached
itself to the pump.
2. If the pump was used to pump mud, grit or silt, flush
vigorously with clean water.

1. If lubrication oil level is low, block the oil fill opening
with a finger and lay pump on its side (Figure 18) to
drain oil into a small container.

3. Store pump in a clean dry place away from dirt and
debris.

Lubrication
To check the lubrication oil level of the mechanical seal
perform the following:
Checking Lubrication Oil Level (2,000 hours/6 months)
1. Lay pump flat on its side (PX400 only) as shown in
Figure 17.
REMOVE
OIL
PLUG

Figure 18. Draining Lubrication Oil
REMOVE
PACKING

SUBMERSIBLE
PUMP

PX400

2. Use a funnel (Figure 19) and fill oil cavity with Fluid
Paraffin P70 lubrication oil or equavalent. Pump oil
cavity capacity is 175 cc. Fill to 75-80% capacity to
allow for expansion. Replace lubrication oil every 12
months (4,000 hours) or as needed.

LAY PUMP FLAT
ON ITS SIDE

Figure 17. Checking Lubrication Oil Level

2. Using a screwdriver, remove oil plug.
3. Visually inspect oil plug hole to verify that oil cavity is
full enough to cover seal spring.
4. When reinstalling oil plug, apply teflon tape to prevent
leaking.
NOTICE
Refer to Figure 21 for the location of oil plug. for
the CX400 submersible pump. Pump must be disassembled to gain access to oil plug. When adding oil
to the CX400 pump, pump must be turned upside down.

Figure 19. Adding Lubrication Oil

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 21

maintenance
Inspecting Lubrication Oil (Mechanical Seal)

Impeller/Mechanical Seal Replacement (CX400)

1. Block the oil fill opening with a finger and roll pump to
one side to drain (Figure 18) oil into a small transparent
container.

Reference the following procedure and Figure 21 for the
removal of the impeller and mechanical seal.

2. If oil is cloudy (milky) or has water in it, indicates
that mechanical seal is defective or worn. Replace
mechanical seal.

1. Remove the bolts securing the casing cover to the
casing .

Impeller/Mechanical Seal Replacement (PX400)
Reference the following procedure and Figure 20 for the
removal of the impeller and mechanical seal.
1. Remove the 4 bolts, nuts and washers that secure,
casing cover to the casing..

MECHANICAL
SEAL

REMOVE BOLTS
4 PLACES
CASING
COVER
CONICAL LOCK
WASHER
IMPELLER
O-RING

IMPELLER
WASHER

IMPELLER
SCREW
CASING

REMOVE NUTS
4 PLACES

Figure 20. Mechanical Seal Impeller
Removal (PX400)

2. Remove any debris that may have accumulated on
the impeller.
3. If replacement of the impeller is required, remove
impeller screw and washer.
4. Slide mechanical seal from casing cover cavity and
replace with new one.
5. Replace o-ring, impeller washer and conical lock
washer if necessary.

Figure 21. Mechanical Seal Impeller
Removal (CX400)

2. Remove any debris that may have accumulated on
the impeller.
3. If replacement of the impeller is required, remove
impeller nut and washer.
4. Slide mechanical seal from casing cover cavity and
replace with new one.
5. Replace o-ring, impeller washer and washers, gaskets,
oil seal and any other pump components if necessary.
6. Reassemble in reverse order.

6. Reassemble in reverse order.
page 22 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

maintenance
Electrical Insulation Testing

NOTICE

Why perform electrical insulation testing?

Insulation resistance is moisture and temperature
sensitive. When temperature increases, insulation
resistance decreases, and vice versa.

Electrical insulation starts to age as soon as it's made.
Harsh environments, especially those with extreme
temperature changes and/or chemical contamination,
cause further deterioration of the insulation (power cord).
As a result, personnel safety (electrocution/shock) and
power reliability can suffer resulting in higher operating
cost and maintenance.
What is Insulation Resistance Testing
Insulation resistance testing applies a regulated stabilized
high voltage (Figure 22), typically 500 VDC or greater
across a dielectric (power cord). Measuring the amount of
leakage current flowing through the dielectric will yeild a
resistive measurement in megohms.

When performing this test measurement, perfom the
test using the same test parameters as used in the
initial testing.

20M

POWER CABLE
INSULATION

V
OFF

K SET
UP

GROUND
PIN

MEGGER™

500 VDC INSULATION
TEST METER

Insulating Material Testing
To verify the integrity of the pump's insulating material
(power cable) it will be necessary to perform an electrical
insulation test. Any electrical insulation must have the
opposite characteristic as the conductor: it should resist
the flow of current, keeping it within the conductor.
To measure the IR (current x resistance), the use of an IR
tester must be employed. This IR tester is a portable device
that is a resistance meter (ohmmeter) with a built in DC
generator that develops a high DC voltage.
The high DC voltage from the IR tester is usually 500 VDC
or more. This voltage, when applied causes a small current
to flow through and over the insulation's surfaces. The tester
provides a direct reading of IR in megohms.
A high resistance reading would indicate a "good"
insulation, meaning very little current is escaping through
the insulation. While a relatively low resistance reading
would indicate poor insulation, meaning a significant
amount of current may be leaking through and along the
insulation.

SUBMERSIBLE
PUMP

PX400

Figure 22. Insulation Tester Application

DANGER
Read and follow the manufacturer's users
manual prior to operating insulation tester
(megaohm meter). This meter generates
a test voltage of 500 volts or greater. Only
qualified and trained personnel should
use this equipment. The possibility exists of severe
electrical shock, electrocution even death!, when
using insulation tester.

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 23

TROUBLESHOOTING

Table 8. Pump Troubleshooting

SYMPTOM

Pump Fails To Start

Pump Fails to Deliver Full
Output

Water in Mechanical
Seal Oil

POSSIBLE PROBLEM

SOLUTION

Incorrect voltage/amps?

Check that proper voltage (115 VAC, 60 Hz, singlephase) is being supplied to the pump. Also check that
there is an adequate amount of current (amps) to run
the pump. Check power source circuit breaker.

Check electrical connections?

If using float switches check wiring, inspect power
cord.

Blown power fuse or tripped
circuit breaker?

Replace fuse check circuit breaker, check cause of
blown fuse or tripped breaker.

Impeller locked?

Disconnect power cord and check for clogging. Unclog pump. Check overload protection device.

Wet motor windings?

Use multimeter to check motor insulation. Insulation
resistance must be approximately 15 megaohms. If
resistance is low, disassemble pump motor and bake
windings to dry them.

Defective motor and pump
bearings?

Check for excessive bearing wear, if worn replace
bearings. Replace motor if defective.

Twisted or restricted discharge hose?

Lay hose flat un-kinked. Remove clog from hose line.

Clogged impeller?

Clean impeller.

Low voltage?

Use a voltmeter to check voltage while pump is
energized. Voltage must be within ±10%. Check
power source (no load and load). If an extension cord
is used, make sure it has adequate current-carrying
capacity for the required length.See Table 4.

Impeller worn?

Replace impeller.

Defective mechanical seal?

Replace mechanical seal.

Loose Oil Fill Plug?

Tighten securely. Apply teflon tape.

page 24 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

cb3 Control BoX wiring diagram
115 VAC, 60 Hz. ELECTRIC MOTOR
WIRING DIAGRAM
LEAD WIRES
AC POWER CORD
U
V

MAIN
COIL

BLACK (LINE)
WHITE (NEUTRAL)

AUXILIARY
COIL

GREEN (GROUND)

CAPACITOR
CENTRIFUGAL
SWITCH

CB3 CONTROL BOX WIRING DIAGRAM
CONTACTOR
BLACK
PUMP
POWER
CORD

T1
BLK

INPUT
POWER
CORD

L1
BLACK

CIRCUIT
BREAKER
BLACK

L
N
GND

COIL

GREEN

EXTERNAL 1-PHASE
(115 VAC, 60 Hz.)
POWER SOURCE

WHITE
GREEN

GREEN

SUBMERSIBLE
PUMP

POWER
ON
LAMP

PX400

T2
WHT

GROUND

CHASSIS
GND.

WHITE

OPERATION SWITCH
CHASSIS
GND.

AUTO

WHITE

BLACK
BLACK

OFF
MANUAL

BLACK

3
2

7
6

WHITE

BLACK

START
FLOAT
SWITCH
(HIGH)

BLACK
BLACK
BLACK

WARNING

TB1
CONTROL BOX INSTALLATION IS TO BE
PERFORMED BY A LICENSED ELECTRICIAN
OR QUALIFIED PERSONNEL.

STOP
FLOAT
SWITCH
(LOW)

THE POSSIBILITY OF ELECTRICAL SHOCK
OR ELECTROCUTION EXISTS, WHICH COULD
CAUSE SEVERE BODILY HARM EVEN DEATH!.

Figure 23. CB3 Wiring Diagram

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 25

Explanation of Code in Remarks Column
The following section explains the different symbols and
remarks used in the Parts section of this manual. Use the
help numbers found on the back page of the manual if there
are any questions.
NOTICE
The contents and part numbers listed in the parts
section are subject to change without notice. Multiquip
does not guarantee the availability of the parts listed.

Sample partS liSt
no.
1
2%
2%
3
4

part no. part name
QtY. remarKS
12345
BOLT .....................1 .....INCLUDES ITEMS W/%
WASHER, 1/4 IN. ..........NOT SOLD SEPARATELY
12347
WASHER, 3/8 IN. ..1 .....MQ-45T ONLY
12348
HOSE ..................A/R ...MAKE LOCALLY
12349
BEARING ..............1 .....S/N 2345B AND ABOVE

no. column

QtY. column
numbers used — Item quantity can be indicated by a
number, a blank entry, or A/R.
A/R (As Required) is generally used for hoses or other
parts that are sold in bulk and cut to length.
A blank entry generally indicates that the item is not sold
separately. Other entries will be clarified in the “Remarks”
Column.

remarKS Column
Some of the most common notes found in the “Remarks”
Column are listed below. Other additional notes needed
to describe the item can also be shown.
assembly/Kit — All items on the parts list with the
same unique symbol will be included when this item is
purchased.

Unique Symbols — All items with same unique
symbol

Indicated by:
“INCLUDES ITEMS W/(unique symbol)”

(@, #, +, %, or >) in the number column belong to the
same assembly or kit, which is indicated by a note in the
“Remarks” column.

Serial number break — Used to list an effective serial
number range where a particular part is used.

duplicate item numbers — Duplicate numbers indicate
multiple part numbers, which are in effect for the same
general item, such as different size saw blade guards in
use or a part that has been updated on newer versions
of the same machine.
NOTICE
When ordering a part that has more than one item
number listed, check the remarks column for help in
determining the proper part to order.

part no. column
numbers used — Part numbers can be indicated by a
number, a blank entry, or TBD.
TBD (To Be Determined) is generally used to show a
part that has not been assigned a formal part number
at the time of publication.
A blank entry generally indicates that the item is not sold
separately or is not sold by Multiquip. Other entries will
be clarified in the “Remarks” Column.

Indicated by:
“S/N XXXXX AND BELOW”
“S/N XXXX AND ABOVE”
“S/N XXXX TO S/N XXX”
Specific model number use — Indicates that the part
is used only with the specific model number or model
number variant listed. It can also be used to show a
part is NOT used on a specific model or model number
variant.
Indicated by:
“XXXXX ONLY”
“NOT USED ON XXXX”
“make/obtain locally” — Indicates that the part can
be purchased at any hardware shop or made out of
available items. Examples include battery cables, shims,
and certain washers and nuts.
“not Sold Separately” — Indicates that an item cannot
be purchased as a separate item and is either part of an
assembly/kit that can be purchased, or is not available
for sale through Multiquip.

page 26 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

Suggested Spare Parts
CX400/PX400 SUBMERSIBLE PUMPS
1 TO 3 UNITS
Qty. P/N Description
1 ...........020CX400120........AC CORD WITH GLAND CX400
1............020CX400060........MECHANICAL SEAL CX400
1 ...........020PX400120........AC CORD WITH GLAND PX400
1............020PX400060........MECHANICAL SEAL PX400

NOTICE
Part numbers on this Suggested Spare Parts list may
supersede/replace the part numbers shown in the
following parts lists.

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 27

CX400 pump assy.

page 28 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

CX400 pump assy.
NO.
1
3
4
5
7
8
34
42
43
53
60
65
67
74
81
119
120
121
125
126
156
157
160
299-1
299-2
300
398
399
400
444
445
448
530
531
567
829
872
874

PART NO.
020CX400001
020CX400003
020CX400004
020CX400005
020CX400007
020CX400008
020CX400034
020CX400042
020CX400043
020CX400043
020CX400060
020CX400065
020CX400067
020CX400074
020CX400081
020CX400119
020CX400120
020CX400121
020CX400125
020CX400126
020CX400156
020CX400157
020CX400160
020CX400299A
020CX400299B
020CX400300
020CX400398
020CX400399
020CX400400
020CX400444
020CX400445
020CX400448
020CX400530
020CX400531
020CX400567
020CX400829
020CX400872
020CX400874

PART NAME
CASING
IMPELLER
IMPELLER NUT
WASHER, LOCK
CASING COVER
CASING PACKING
SCREW
BOLT
NUT
LOCK WASHER
MECHANICAL SEAL
OIL PLUG SCREW
O-RING
CASING COVER PACKING
OIL SEAL
MOTOR
AC CORD
BAND
SCREW
WASHER, LOCK
HEAD COVER
HEAD COVER PACKING
SLEEVE
BOLT
BOLT
WASHER, FLAT
STUD BOLT
NUT
WASHER
SCREW
CAPACITOR
PACKING
BOTTOM PLATE
BOLT
WASHER, FLAT
WASHER
WASHER, FLAT
WASHER, FLAT

QTY.
1
1
1
1
1
1
3
2
2
1
1
1
1
1
1
1
1
1
4
2
1
1
1
5
2
7
4
4
4
2
1
6
1
3
4
2
2
3

REMARKS

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 29

PX400 pump assy.

page 30 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

PX400 pump assy.
NO.
1
3
7
8
23
24
34
42
43
53
60
65
67
74
102
103
104
106
107
119
120
125
260
263
299
300
321
333
431
448
829
872
918

PART NO.
020PX400001
020PX400003
020PX400007
020PX400008
0020PX40023
020PX400024
020PX400034
020PX400042
020PX400043
020PX400053
020PX400060
020PX400065
020PX400067
020PX400074
020PX400102
020PX400103
020PX400104
020PX400106
020PX400107
020PX400119
020PX400120
020PX400125
020PX400260
020PX400263
020PX400299
020PX400300
020PX400321
020PX400333
020PX400431
020PX400448
020PX400829
020PX400872
020PX400918

PART NAME
CASING
IMPELLER
CASING COVER
O-RING
COMPANION FLANGE
PACKING
SCREW
BOLT
NUT
WASHER
MECHANICAL SEAL
OIL PLUG SCREW
PACKING
PACKING
DISCHARGE PORT
PACKING
BOLT
CUSHION, RUBBER
SCREW
MOTOR
AC CORD
SCREW
WASHER, LOCK
WASHER
BOLT
WASHER
NUT
SCREW
NUT
O-RING
CONICAL LOCK WASHER
WASHER
STIR IMPELLER

QTY.
1
1
1
1
1
1
4
2
2
1
1
1
1
1
1
1
2
4
4
1
1
2
2
2
4
4
4
1
2
4
1
2
1

REMARKS

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 31

Terms and Conditions of Sale — Parts
paYment termS

Parts must be in new and resalable
condition, in the original Multiquip
package (if any), and with Multiquip part
numbers clearly marked.

The following items are not returnable:

Multiquip reserves the right to quote and
sell direct to Government agencies, and to
Original Equipment Manufacturer accounts
who use our products as integral parts of their
own products.

Special expediting Service

Terms of payment for parts are net 30 days.

FreigHt policY
All parts orders will be shipped collect or
prepaid with the charges added to the invoice.
All shipments are F.O.B. point of origin.
Multiquip’s responsibility ceases when a
signed manifest has been obtained from the
carrier, and any claim for shortage or damage
must be settled between the consignee and
the carrier.

minimum order
The minimum charge for orders from Multiquip
is $15.00 net. Customers will be asked for
instructions regarding handling of orders not
meeting this requirement.

returned goodS policY
Return shipments will be accepted and
credit will be allowed, subject to the following
provisions:
1.

A Returned Material Authorization
must be approved by Multiquip prior to
shipment.

Obsolete parts. (If an item is in the
price book and shows as being
replaced by another item, it is
obsolete.)
Any parts with a limited shelf life
(such as gaskets, seals, “O” rings,
and other rubber parts) that were
purchased more than six months
prior to the return date.

Any line item with an extended
dealer net price of less than
$5.00.

Special order items.

Electrical components.

Paint, chemicals, and lubricants.

Decals and paper products.

Items purchased in kits.

The sender will be notified of any material
received that is not acceptable.

To obtain a Return Material Authorization,
a list must be provided to Multiquip
Parts Sales that defines item numbers,
quantities, and descriptions of the items
to be returned.

Such material will be held for five
working days from notification, pending
instructions. If a reply is not received
within five days, the material will be
returned to the sender at his expense.

The parts numbers and descriptions
must match the current parts price
list.

The list must be typed or computer
generated.

Credit on returned parts will be issued
at dealer net price at time of the original
purchase, less a 15% restocking
charge.

The list must state the reason(s)
for the return.

The list must reference the sales
order(s) or invoice (s) under
which the items were originally
purchased.

The list must include the name
and phone number of the person
requesting the RMA.

A copy of the Return Material Authorization
must accompany the return shipment.

Freight is at the sender’s expense. All
parts must be returned freight prepaid to
Multiquip’s designated receiving point.

10. In cases where an item is accepted, for
which the original purchase document
can not be determined, the price will be
based on the list price that was effective
twelve months prior to the RMA date.

A $35.00 surcharge will be added to the
invoice for special handling including bus
shipments, insured parcel post or in cases
where Multiquip must personally deliver the
parts to the carrier.

limitationS oF Seller’S liabilitY
Multiquip shall not be liable hereunder for
damages in excess of the purchase price of
the item with respect to which damages are
claimed, and in no event shall Multiquip be
liable for loss of profit or good will or for any
other special, consequential or incidental
damages.

limitation oF WarrantieS
No warranties, express or implied, are
made in connection with the sale of parts or
trade accessories nor as to any engine not
manufactured by Multiquip. Such warranties
made in connection with the sale of new,
complete units are made exclusively by a
statement of warranty packaged with such
units, and Multiquip neither assumes nor
authorizes any person to assume for it
any other obligation or liability whatever in
connection with the sale of its products. Apart
from such written statement of warranty,
there are no warranties, express, implied or
statutory, which extend beyond the description
of the products on the face hereof.

Effective: February 22, 2006

11. Credit issued will be applied to future
purchases only.

pricing and rebateS
Prices are subject to change without prior
notice. Price changes are effective on a
specific date and all orders received on or
after that date will be billed at the revised price.
Rebates for price declines and added charges
for price increases will not be made for stock
on hand at the time of any price change.

page 32 — cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10)

notes

cx400/px400 Sub. pump • operation and parts manual — rev. #1 (12/03/10) — page 33

Operation and Parts Manual

HERE’S HOW TO GET HELP
PLEASE HAVE THE MODEL AND SERIAL
NUMBER ON-HAND WHEN CALLING
UNITED STATES
Multiquip Corporate Office
18910 Wilmington Ave.
Carson, CA 90746
Contact: mq@multiquip.com

MQ Parts Department
Tel. (800) 421-1244
Fax (800) 537-3927

Service Department
800-421-1244
310-537-3700

800-427-1244
310-537-3700

Fax: 800-672-7877
Fax: 310-637-3284

Warranty Department
Fax: 310-537-4259

800-421-1244
310-537-3700

Fax: 310-537-1173

Technical Assistance
800-478-1244

Fax: 310-943-2238

MEXICO

UNITED KINGDOM

MQ Cipsa

Multiquip (UK) Limited Head Office

Carr. Fed. Mexico-Puebla KM 126.5
Momoxpan, Cholula, Puebla 72760 Mexico
Contact: pmastretta@cipsa.com.mx

Tel: (52) 222-225-9900
Fax: (52) 222-285-0420

Unit 2, Northpoint Industrial Estate,
Globe Lane,
Dukinfield, Cheshire SK16 4UJ
Contact: sales@multiquip.co.uk

Tel: 0161 339 2223
Fax: 0161 339 3226

CANADA
Multiquip
4110 Industriel Boul.
Laval, Quebec, Canada H7L 6V3
Contact: jmartin@multiquip.com

Tel: (450) 625-2244
Tel: (877) 963-4411
Fax: (450) 625-8664

© COPYRIGHT 2010, MULTIQUIP INC.
Multiquip Inc and the MQ logo are registered trademarks of Multiquip Inc. and may not be used, reproduced, or altered without written permission. All other trademarks are the property
of their respective owners and used with permission.
This manual MUST accompany the equipment at all times. This manual is considered a permanent part of the equipment and should remain with the unit if resold.
The information and specifications included in this publication were in effect at the time of approval for printing. Illustrations, descriptions, references and technical data contained in
this manual are for guidance only and may not be considered as binding. Multiquip Inc. reserves the right to discontinue or change specifications, design or the information published
in this publication at any time without notice and without incurring any obligations.

Your Local Dealer is:

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Multiquip Submersible Pumps Cx400 Users Manual

submersible pumps cx400 Pumps_electric_submersible_clean_water_CX400_PX400_rev_1_manual_DataId_18155_Version_1

cx400 to the manual 51f89fb5-5052-4f89-b557-15f383167d8a

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