Mytrex MAA01 Remote Pendant for healthcare system User Manual

Mytrex Inc. Remote Pendant for healthcare system Users Manual

Users Manual

myActiveAlert UserInstructions Version 1.0b April 27, 2015 Mytrex, Inc. 10321 Beckstead Lane South Jordan, UT 84095
2 | P a g e Introduction The myActiveAlert is a personal emergency response pendant manufactured by Mytrex, Inc. that features patented and clinically validated automatic fall detection algorithms developed by BioSensics LLC. Additional key features and benefits of the BioSensics technology include patented algorithms designed to reduce false alarms, monitoring the number of steps taken, and notifying providers when the pendant is not worn by the subscriber. The myActiveAlert also incorporates a water resistant HELP button to request help at the press of a button. The myActiveAlert may be operated in one of two modes: Basic and Enhanced. In either mode the device may be programmed to transmit a periodic supervisory or heartbeat signal to the Mytrex personal emergency response system (PERS); such as an MXD or MXD3G. This transmission enables the base unit to monitor the radio link, battery condition and activity level of the user. Detecting a Fall When the algorithms determine a fall may have occurred, the LED begins to flash slowly. A few seconds later the LED will flash quicker. Within a few seconds the LED will turn on steady and a FALL ALERT signal is transmitted to the PERS. A red LED indicates low battery and green indicates a good battery. During the FALL ALERT signal transmission, the LED will always illuminate steady for approximately two seconds. Note: Due to the many types of falls that can occur, the user should always press the HELP button whenever help is needed and not rely solely upon the determination of the fall detection algorithms. See “Other Notices”. Sending a HELP ALERT Signal To send a HELP ALERT signal to the PERS, press and release the HELP button on the face of the myActiveAlert. The signal for help is transmitted as soon as the button is pressed and will continue to transmit for an additional two seconds after releasing the HELP button. The LED will illuminate for the entire duration of the signal transmission according to Table 1. Clear ing the FALL ALERT When the algorithms determine a fall may have occurred, the LED begins to flash slowly. While the LED is flashing, the algorithms continue to monitor movement. Transmission of the FALL ALERT signal is prohibited and the LED is turned off if the algorithms determine the user has taken three steps. Once the LED turns on steady, the FALL ALERT signal cannot be cancelled. Batter y Monitoring The myActiveAlert periodically monitors the internal battery voltage. If the voltage is below a certain threshold, a LOW BATTERY signal is transmitted to the PERS. Once a low battery is reported, the myActiveAlert should be replaced within two weeks.
3 | P a g e Button Only Mode The myActiveAlert is shipped in the Button Only Mode. Movements are not monitored (fall detection disabled) in this mode which greatly extends the battery life. However, pressing the HELP button on the face of the myActiveAlert will cause a HELP ALERT signal to be transmitted. The signal is transmitted for approximately two seconds after the button is released and the LED flashes slowly. Green indicates a good battery and red indicates a low battery. Basic Mode This mode of operation includes the functionality of the HELP button, automatic fall detection, battery monitoring, and if desired, supervisory or heartbeat transmissions. To enable the Basic Mode of operation, the HELP button must be pressed 7 times within a 3-second period. Once the Basic mode is enabled, the LED will illuminate steadily when the HELP button is pressed as indicated in Table 1. NOTE: If supervisory (heartbeat) transmissions are enabled, it is important that your dealer activates the supervisory mode in the PERS as well. Enhanced Mode This mode includes all of the same functionalities of the basic mode. In addition, the activity of the subscriber (number of steps taken) and non-compliance alert signals (subscriber not wearing the myActiveAlert) may be transmitted to the PERS. To enable the Enhanced Mode of operation, the HELP button must be pressed 5 times within a 3-second period. Once the Enhanced mode is enabled, the LED will flash quickly when the HELP button is pressed as indicated in Table 1. NOTE: If supervisory (heartbeat) transmissions are enabled, it is important that your dealer activates the supervisory mode in the PERS as well. LEDs The myActiveAlert has a red and a green LED to indicate various modes of operation as shown in Table 1. The indicated LED status is applicable to both the Basic and Enhanced modes of operation. Table 1: LED Status definitions Green Battery Good Steady Basic Mode Flash Quickly Enhanced Mode Red Battery Low Steady Basic Mode Flash Quickly Enhanced Mode Batter y Life Expectancy The battery of the myActiveAlert is not replaceable. The life expectancy is variable and is dependent upon which features are enabled and the operating parameters chosen. In addition, the higher the activity level of the subscriber, the lower the battery life expectancy.
4 | P a g e Specifications  Dimension: 2.165” x 1.468” x 0.603”  RF Transmission Frequency: 418 MHz  Operating Temperature: -10ºC to 60ºC  Battery Type: CR2450 Lithium  Battery Life: 1 year or more (2 years in Basic non-supervised mode)  Battery Voltage: 3.0V  FCC ID: NY5MAA01  IC: 9663A-MAA01 FCC and Industry Canada Notice  This device complies with part 15 of t he FCC Rules and Indust ry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including int erference that may cause undesired operation.  Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempt s de licence. L’exploitation est aut orisée aux deux conditions suivant es: (1) l’appareil ne doit pas produire de brouillage, et (2) l’ut ilisateur de l’appareil doit accept er tout brouillage radioélectrique subi, meme si le brouillage est suscept ible d’en compromettre le fonctionnement .  IM PORTANT! Tous les changements ou modifications pas expressément approuvés par la partie responsable de la conformité ont pu vider l’autorité de l’utilisateur pour actioner cet équipment.  This equipment has also been t est ed and found to comply wit h the limit s for a Class B digital device, pursuant t o part 15 of the FCC Rules. These lim its are designed to provide reasonable prot ection against harmful int erference in a resident ial installat ion. This equipment generat es, uses and can radiat e radio frequency energy and, if not installed and used in accordance wit h the instructions, may cause harmful int erference t o radio communications. However, there is no guarantee t hat interference will not occur in a part icular inst allat ion. If this equipment does cause harmful int erference t o radio or television recept ion, which can be determined by t urning the equipment off and on, the user is encouraged to t ry to correct t he int erference by one or more of the follow ing measures:  Reorient or relocate the receiving antenna.  Increase the separat ion bet ween the equipment and receiver.  Connect the equipment int o an out let on a circuit different from that t o which the receiver is connected.  Consult the dealer or an experienced radio/ TV t echnician for help.  This Class B digital apparatus com plies w ith Canadian ICES-003.  Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada
5 | P a g e  Important: Changes or modificat ions to this unit not expressly approved by the responsible part y for compliance may void the user’s authorit y to operate the equipment .  Infrequent ly used radio links should be test ed regularly to prot ect against undetected int erference or fault . The M anufact urer suggest s test ing at least weekly.  A general know ledge of radio and its vagaries should be gained prior to acting as a wholesale distribut or, dealer, or inst aller and t hese facts should be communicated to the ult imat e user. Other Notices  This product incorporates BioSensics ActivePERS technology, Protected by US Patents #8,206,325, #9,005,141 and other patents pending (w w w.biosensices.com/ patents).  ActivePERS technology does not detect falls w ith perfect accuracy or precision. If you need help, you must always push the help button on your wearable device or base unit. Batter y Warning This product contains a lithium battery. Lithium batteries can explode, leak, catch fire or cause burns if not handled appropriately. Do not disassemble, puncture or crush battery. Avoid exposure to water, fire or high temperatures. Properly dispose of the myActiveAlert.
6 | P a g e GETTING STARTED 1. Press the HELP button on the face of the myActiveAlert 7 times within three seconds. 2. Learn the myActiveAlert int o the desired Personal Help Button bank of the M XD or M XD3G (PERS). 3. Place the M XD or M XD3G into Range Test mode and press the HELP button on the face of the myActiveAlert. Listen for a steady tone being emitted from the PERS as the coverage range is tested. 4. Press the RESET button on the rear of the PERS to place it into normal standby mode.

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