Mytrex MAA01 Remote Pendant for healthcare system User Manual
Mytrex Inc. Remote Pendant for healthcare system Users Manual
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Users Manual
myActiveAlert
UserInstructions
Version 1.0b
April 27, 2015
Mytrex, Inc.
10321 Beckstead Lane
South Jordan, UT 84095
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Introduction
The myActiveAlert is a personal emergency response pendant manufactured by Mytrex,
Inc. that features patented and clinically validated automatic fall detection algorithms
developed by BioSensics LLC. Additional key features and benefits of the BioSensics
technology include patented algorithms designed to reduce false alarms, monitoring the
number of steps taken, and notifying providers when the pendant is not worn by the
subscriber. The myActiveAlert also incorporates a water resistant HELP button to
request help at the press of a button.
The myActiveAlert may be operated in one of two modes: Basic and Enhanced. In
either mode the device may be programmed to transmit a periodic supervisory or
heartbeat signal to the Mytrex personal emergency response system (PERS); such as
an MXD or MXD3G. This transmission enables the base unit to monitor the radio link,
battery condition and activity level of the user.
Detecting a Fall
When the algorithms determine a fall may have occurred, the LED begins to flash
slowly. A few seconds later the LED will flash quicker. Within a few seconds the LED
will turn on steady and a FALL ALERT signal is transmitted to the PERS. A red LED
indicates low battery and green indicates a good battery. During the FALL ALERT
signal transmission, the LED will always illuminate steady for approximately two
seconds. Note: Due to the many types of falls that can occur, the user should
always press the HELP button whenever help is needed and not rely solely upon
the determination of the fall detection algorithms. See “Other Notices”.
Sending a HELP ALERT Signal
To send a HELP ALERT signal to the PERS, press and release the HELP button on the
face of the myActiveAlert. The signal for help is transmitted as soon as the button is
pressed and will continue to transmit for an additional two seconds after releasing the
HELP button. The LED will illuminate for the entire duration of the signal transmission
according to Table 1.
Clear ing the FALL ALERT
When the algorithms determine a fall may have occurred, the LED begins to flash
slowly. While the LED is flashing, the algorithms continue to monitor movement.
Transmission of the FALL ALERT signal is prohibited and the LED is turned off if the
algorithms determine the user has taken three steps. Once the LED turns on steady,
the FALL ALERT signal cannot be cancelled.
Batter y Monitoring
The myActiveAlert periodically monitors the internal battery voltage. If the voltage is
below a certain threshold, a LOW BATTERY signal is transmitted to the PERS. Once a
low battery is reported, the myActiveAlert should be replaced within two weeks.
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Button Only Mode
The myActiveAlert is shipped in the Button Only Mode. Movements are not monitored
(fall detection disabled) in this mode which greatly extends the battery life. However,
pressing the HELP button on the face of the myActiveAlert will cause a HELP ALERT
signal to be transmitted. The signal is transmitted for approximately two seconds after
the button is released and the LED flashes slowly. Green indicates a good battery and
red indicates a low battery.
Basic Mode
This mode of operation includes the functionality of the HELP button, automatic fall
detection, battery monitoring, and if desired, supervisory or heartbeat transmissions. To
enable the Basic Mode of operation, the HELP button must be pressed 7 times within a
3-second period. Once the Basic mode is enabled, the LED will illuminate steadily
when the HELP button is pressed as indicated in Table 1. NOTE: If supervisory
(heartbeat) transmissions are enabled, it is important that your dealer activates the
supervisory mode in the PERS as well.
Enhanced Mode
This mode includes all of the same functionalities of the basic mode. In addition, the
activity of the subscriber (number of steps taken) and non-compliance alert signals
(subscriber not wearing the myActiveAlert) may be transmitted to the PERS. To enable
the Enhanced Mode of operation, the HELP button must be pressed 5 times within a 3-
second period. Once the Enhanced mode is enabled, the LED will flash quickly when
the HELP button is pressed as indicated in Table 1. NOTE: If supervisory (heartbeat)
transmissions are enabled, it is important that your dealer activates the supervisory
mode in the PERS as well.
LEDs
The myActiveAlert has a red and a green LED to indicate various modes of operation as
shown in Table 1. The indicated LED status is applicable to both the Basic and
Enhanced modes of operation.
Table 1: LED Status definitions
Green
Battery Good
Steady
Basic Mode
Flash
Quickly
Enhanced Mode
Red Battery Low
Steady
Basic Mode
Flash
Quickly
Enhanced Mode
Batter y Life Expectancy
The battery of the myActiveAlert is not replaceable. The life expectancy is variable and
is dependent upon which features are enabled and the operating parameters chosen.
In addition, the higher the activity level of the subscriber, the lower the battery life
expectancy.
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Specifications
Dimension: 2.165” x 1.468” x 0.603”
RF Transmission Frequency: 418 MHz
Operating Temperature: -10ºC to 60ºC
Battery Type: CR2450 Lithium
Battery Life: 1 year or more (2 years in Basic non-supervised mode)
Battery Voltage: 3.0V
FCC ID: NY5MAA01
IC: 9663A-MAA01
FCC and Industry Canada Notice
This device complies with part 15 of t he FCC Rules and Indust ry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received,
including int erference that may cause undesired operation.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radio exempt s de licence. L’exploitation est aut orisée aux deux conditions suivant es: (1)
l’appareil ne doit pas produire de brouillage, et (2) l’ut ilisateur de l’appareil doit accept er
tout brouillage radioélectrique subi, meme si le brouillage est suscept ible d’en
compromettre le fonctionnement .
IM PORTANT! Tous les changements ou modifications pas expressément approuvés par la partie
responsable de la conformité ont pu vider l’autorité de l’utilisateur pour actioner cet équipment.
This equipment has also been t est ed and found to comply wit h the limit s for a Class B digital
device, pursuant t o part 15 of the FCC Rules. These lim its are designed to provide
reasonable prot ection against harmful int erference in a resident ial installat ion. This
equipment generat es, uses and can radiat e radio frequency energy and, if not installed and
used in accordance wit h the instructions, may cause harmful int erference t o radio
communications. However, there is no guarantee t hat interference will not occur in a
part icular inst allat ion. If this equipment does cause harmful int erference t o radio or
television recept ion, which can be determined by t urning the equipment off and on, the
user is encouraged to t ry to correct t he int erference by one or more of the follow ing
measures:
Reorient or relocate the receiving antenna.
Increase the separat ion bet ween the equipment and receiver.
Connect the equipment int o an out let on a circuit different from that t o which the
receiver is connected.
Consult the dealer or an experienced radio/ TV t echnician for help.
This Class B digital apparatus com plies w ith Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada
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Important: Changes or modificat ions to this unit not expressly approved by the responsible
part y for compliance may void the user’s authorit y to operate the equipment .
Infrequent ly used radio links should be test ed regularly to prot ect against undetected
int erference or fault . The M anufact urer suggest s test ing at least weekly.
A general know ledge of radio and its vagaries should be gained prior to acting as a
wholesale distribut or, dealer, or inst aller and t hese facts should be communicated to the
ult imat e user.
Other Notices
This product incorporates BioSensics ActivePERS technology, Protected by
US Patents #8,206,325, #9,005,141 and other patents pending
(w w w.biosensices.com/ patents).
ActivePERS technology does not detect falls w ith perfect accuracy or
precision. If you need help, you must always push the help button on
your wearable device or base unit.
Batter y Warning
This product contains a lithium battery. Lithium batteries can explode, leak, catch fire or
cause burns if not handled appropriately. Do not disassemble, puncture or crush
battery. Avoid exposure to water, fire or high temperatures. Properly dispose of the
myActiveAlert.
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GETTING STARTED
1. Press the HELP button on the face of the myActiveAlert 7 times
within three seconds.
2. Learn the myActiveAlert int o the desired Personal Help Button
bank of the M XD or M XD3G (PERS).
3. Place the M XD or M XD3G into Range Test mode and press the
HELP button on the face of the myActiveAlert. Listen for a steady
tone being emitted from the PERS as the coverage range is tested.
4. Press the RESET button on the rear of the PERS to place it into
normal standby mode.