NTEK Systems VVXAAA1-161001 VoIP powered User Manual VIVEX QSG 091916

NTEK Systems Inc. VoIP powered VIVEX QSG 091916

User Manual

QUICK START GUIDE v1.1Product OverviewVivex is the office VoIP Deskphone equipped with full-featured multimedia functionalities designed for rich communication and various applications. It has built-in SIP server enabling advanced IP phone capabilities and a variety of PABX functions. Designed with an open platform, Vivex delivers incomparable phone experience, makes collaboration effortless, and integrates multiple systemsUpon knowing that your Vivex Deskphone is complete:Once Vivex Deskphone has powered up, we will need to connect it to the Internet. Vivex Deskphone requires a stable internet connection to work.To know that your product is complete with all its accessories, we have listed them as the following:Reminders: NTEK Systems will not be liable for any defect arising from the use of unauthorized accessories which may void the warranty.You may be asked to select a Home App:SECTION 1: Product PreparationLet’s register the Vivex Deskphone to NTEK SIP Cloud Server. This will allow the product to use the full range of its features as a PABX.4. Input the following SIP Account details for the Vivex device.5. Tap "Save"7. Tap "Ok"AutoProvisioningTo make use of our AutoProvision Solution and easily set up your Vivex Deskphone, kindly follow the next steps. If you wish to manually set SIP configurations, please proceed to the Manual Set-up below.Nex Phone ApplicationMake sure that your Smartphone and Vivex Deskphone is connectedto the same network.SECTION 2: Product Setup (SIP Server) In this section, we will be guiding you to adding clients to your Vivex Deskphone, adding and assigning local extensions to other devices.1. Download the NEX Phone Application from the Play Store2. Open the Application3. Tap “Settings”4 .Tap “SIP”SECTION 3: Product ConfigurationProduct’s DesignWhat’s In The Box?789111312105612341) USB Port2) Micro SD Card Slot3) DC Jack Port4) RJ45 Port5) Deskphone Stand6) Handset Port7) Camera8) 7” LCD Screen9) Loudspeaker10) Call Hold/Unhold Indicator11) Handset12) Speaker13) Telephone CoilVIVEX Main Unit Power Adapter (12V 2A) Handset with Telephone CoilConnect the Handset’s Telephone Coil into the Deskphone Main UnitPlug the Power Adapter into the Power Source and wait for the Vivex Deskphone to automatically power up and redirect to the main screen (This may take around 30-60 seconds)1. Swipe down on top right side of the screenThis will pull down device setting buttons2. Tap Settings3. Tap WiFi OFF Button to turn it ONThis will show you a selection of available WiFi connections4. Tap your preferred WiFi Network5. Enter WiFi Network Password6. Tap ConnectNote: To check the connection, you may open the internet browser app and connect to any website.Reminders: Please note that the adapter’s power requirements are the following:Output: 12V 2AInput: 100 - 250VAC 50-60 Hz If this is your first Vivex Deskphone and you are setting it up as your SIP Server, please proceed to the next step Product Setup.If you are setting up this Vivex Deskphone as a client to an existing SIP Server, kindly proceed toProduct Installation.Connect the Power Adapter into the Deskphone Main Unit1. Tap “Vivex”2. Tap “Always”Note: A pop up message will display saying Successfully SavedNote: Your device will be downloading SIP Settings from our NTEK SIP Cloud Server. A message will confirm a successful download.Note: If the dot is Red, make sure that Vivex device is connected to the WiFi network with InternetIf the dot is Red, make sure that SIP Settings received are unaltered or correct.Confirmation: Green Dot should appear on the Top Left Screen of Vivex Deskphone. (Vivex Deskphone was successfully registered to the SIP Server and is ready to call and receive call from the Client Device)Confirmation: Green Dot should appear on the Top Left Screen of Vivex Deskphone. (Vivex Deskphone was successfully registered to the SIP Server and is ready to call and receive call from the Client Device)Congratulations! You should be able to use the Vivex Deskphone now as SIP Server. Please proceed toProduct Configuration should you wish to add local extensions.1. Tap “Online Auto Setup”2. Tap “OK”Manual SetupTo configure your Vivex Deskphone manually, use the following steps1. Tap “Manual Setup”2. Tap “OK”3. Tap “Client Settings”You may now use NEX Phone App as a local extension12Note: If the dot is Red, make sure that Vivex device is connected to the WiFi network with InternetIf the dot is Gray, make sure that SIP Settings received are unaltered or correct.If you do not wish to use the default SIP Call ID you may check the autoprovision.nexportals.com using the following steps•Tap “PBX Settings”•Enter default username “admin”•Enter default password “admin”You will be able to have access to the list of SIP Call IDs available to your Vivex DeskphoneConfirmation: Green Dot should appear on the Top Left Screen of Vivex Deskphone. (Vivex Deskphone was successfully registered to the SIP Server and is ready to call and receive call from the Client Device)Congratulations! You should be able to use the Vivex Deskphone now as SIP Server. Please proceed toProduct Configuration should you wish to add local extensions.Note: A pop up message display for Setup Guide will appear3. Tap “Yes” to proceed registering the product1. Tap Settings2. Tap SIP Setting3. Tap “OK”Call ID (SIP Call ID Number): Enter Default 5200IP Address (SIP Server Address): Enter Device IP AddressPassword (SIP Account Password): Enter Default 000000Port (SIP Server Port): Enter Defaut 50605. Enter the SIP Settings(This can be found by tapping Setting > tapping My Profile)•Display Name (Indicate the Name you want to appear in your Phone Book)• Call ID (Kindly check autoprovision.nexportals.com for the available extensions for your Vivex Deskphone)• IP Address (Enter the IP address you’re both connected)• Default Password (000000)• Port (Enter the default SIP Port: 5060)• Swipe 3G/LTE if you want to use mobile data.• Note: Carrier charges for internet service may apply• Tap “ ”SettingsVoIP powered VVXAAA1-161001

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