National Datacomm 1021S01 WLAN PCMCIA Adapter User Manual
National Datacomm Corporation WLAN PCMCIA Adapter
user manual
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| Document Description | user manual |
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| Document Title | user manual |
CardBus Enhanced Wireless Network Adapter OEM’s manual Version A1 NWH1022 National Datacomm Corporation 4th Fl., No. 24-2, Industry East Road IV Science-based Industrial Park Hsinchu, Taiwan, R.O.C. Technical Support E-mail: techsupt@ndc.com.tw NDC World Wide Web http://www.ndclan.com.tw/ TRADEMARKS NDC and InstantWave are trademarks of National Datacomm Corporation. All other names mentioned in this document are trademarks/registered trademarks of their respective owners. NDC provides this document “as is,” without warranty of any kind, either expressed nor implied, including, but not limited to, the particular purpose for which it is intended. NDC may make improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this manual at any time. This document could include technical inaccuracies or typographical errors. FCC WARNING This equipment has been tested and found to comply with the limits for a Class B Digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection . This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Test CAUTION: This device is not authorized to be integrated and used in PDAs, hand-held devices, laptops, or any portable devices, as separate FCC equipment authorization must be obtained to address RF exposure (SAR) requirements for portable devices into which this module is installed. The device is ONLY approved to be integrated and used in mobiles devices of the type Access Point. ii CardBus Enhanced Wireless Network Adapter Packing List The adapter package should contain the following items: • One InstantWave NWH1022 CardBus enhanced wireless network adapter with integrated antenna • Four floppy disks – one containing drivers, two containing the InstantWave HighRate Utility for the NWH1022, and one containing this user’s guide in PDF format CardBus Enhanced Wireless Network Adapter iii Table of Contents INTRODUCTION .................................................................................................. 1 SYSTEM REQUIREMENTS ....................................................................................... 1 Hardware ......................................................................................................... 1 Software............................................................................................................ 1 TERMINOLOGY USED IN THIS GUIDE ..................................................................... 2 ADAPTER INSTALLATION ............................................................................... 4 LEDS .................................................................................................................... 4 DRIVER INSTALLATION/UNINSTALLATION ............................................. 5 INSTALLATION IN WINDOWS 98 ............................................................................ 5 Uninstalling the Driver from Windows 98 ....................................................... 7 INSTALLATION IN WINDOWS ME ........................................................................... 8 Uninstalling the Driver from Windows Me .................................................... 10 INSTALLATION IN WINDOWS 2000 ...................................................................... 10 Uninstalling the Driver from Windows 2000 ................................................. 11 INSTALLATION IN WINDOWS XP ......................................................................... 11 Uninstalling the Driver from Windows XP..................................................... 11 THE INSTANTWAVE HIGHRATE UTILITY................................................ 13 HIGHRATE UTILITY INSTALLATION .................................................................... 13 USING THE HIGHRATE UTILITY .......................................................................... 14 Adapter Properties ......................................................................................... 17 Site Survey (Infrastructure Mode Only) ......................................................... 25 Signal Quality Indicator................................................................................. 26 Station Traffic Monitor................................................................................... 26 UNINSTALLING THE INSTANTWAVE UTILITY ...................................................... 26 DRIVER/UTILITY UPGRADE PROCEDURE ............................................... 27 TROUBLESHOOTING....................................................................................... 28 TECHNICAL SUPPORT .................................................................................... 31 iv CardBus Enhanced Wireless Network Adapter NDC LIMITED WARRANTY............................................................................ 32 SPECIFICATIONS .............................................................................................. 34 APPENDIX ........................................................................................................... 36 INDEX................................................................................................................... 37 CardBus Enhanced Wireless Network Adapter v List of Figures FIGURE 1. AN AD HOC NETWORK........................................................................... 2 FIGURE 2. AN INFRASTRUCTURE NETWORK............................................................ 2 FIGURE 3. ROAMING IN THE SAME DOMAIN ............................................................ 3 FIGURE 4. ADD NEW HARDWARE WIZARD-1............................................................ 5 FIGURE 5. ADD NEW HARDWARE WIZARD-2............................................................ 6 FIGURE 6. ADD NEW HARDWARE WIZARD-3............................................................ 6 FIGURE 7. ADD NEW HARDWARE WIZARD-4............................................................ 7 FIGURE 8. ADD NEW HARDWARE WIZARD-1............................................................ 8 FIGURE 9. ADD NEW HARDWARE WIZARD-2............................................................ 9 FIGURE 10. ADD NEW HARDWARE WIZARD-3.......................................................... 9 FIGURE 11. CHOOSE DESTINATION LOCATION ........................................................ 13 FIGURE 12. INSTANTWAVE HIGHRATE UTILITY ..................................................... 14 FIGURE 13. TOOLBAR.............................................................................................. 15 FIGURE 14. PREFERENCES ....................................................................................... 16 FIGURE 15. LAMP ICON ........................................................................................... 16 FIGURE 16. ADAPTER PROPERTIES/CONFIGURATION .............................................. 17 FIGURE 17. ADAPTER PROPERTIES/ADVANCED INFORMATION ............................... 19 FIGURE 18. ADAPTER PROPERTIES/LINK INFO ........................................................ 20 FIGURE 19. ADAPTER PROPERTIES/ENCRYPTION .................................................... 22 FIGURE 20. TROUBLESHOOTING .............................................................................. 24 FIGURE 21. SITE SURVEY ........................................................................................ 25 FIGURE 22. SIGNAL QUALITY INDICATOR ............................................................... 26 FIGURE 23. STATION TRAFFIC MONITOR ................................................................ 26 vi CardBus Enhanced Wireless Network Adapter Introduction Thank you for choosing an InstantWave wireless networking product. This guide gives comprehensive instructions on installing and using the InstantWave NWH1022 CardBus enhanced wireless network adapter, and also explains how to install and use the InstantWave utility program. Your InstantWave wireless network adapter is part of a family of easy-to-use, highperformance wireless communication products. This family of products includes: • InstantWave 11-Mbps Wireless Access Point (NWH650) • InstantWave 11-Mbps Wireless Access Point (NWH660) • InstantWave 11-Mbps Wireless Workgroup Bridge (NWH6210) • InstantWave 11-Mbps Wireless Ethernet Client (NWH2210) • InstantWave 11-Mbps Wireless Secure Router (NWH8010) • InstantWave 11-Mbps Wireless PC Card (NWH1010) • InstantWave 11-Mbps Wireless PCI Card (NWH630) System Requirements Hardware The adapter is designed to be installed in an IBM-type microcomputer with a CardBus interface (also known as a PCMCIA or PC Card interface or slot). The minimum system configuration is the same as that required to run Microsoft Windows (Windows 98, Me, 2000, or XP). To allow installation of the driver and utility software for the adapter, the computer must have a 3.5-inch floppy disk drive. Software The utility and driver software included with the adapter will work in Microsoft Windows 98, Windows ME, Windows 2000, and Windows XP. CardBus Enhanced Wireless Network Adapter 1 Terminology Used in this Guide Ad Hoc Network An ad hoc network is formed by a number of wireless stations (without an access point) communicating via radio waves. For the users, the shared resources on the wireless network appear exactly as they would on a regular wired network. The wireless operation of the network is totally transparent. Figure 1 depicts a typical ad hoc network scenario. Wireless Computers Figure 1. An Ad Hoc Network Infrastructure Network An infrastructure network is formed by several stations and one access point (AP), with the stations within range of the AP. Figure 2 depicts a typical infrastructure network topology. Wired Computers Server Access Point Wireless Computers Figure 2. An Infrastructure Network 2 CardBus Enhanced Wireless Network Adapter BSSID/MAC ID BSSID (Basic Service Set ID) is an ID unique to each AP that is factory set and is identical to the MAC ID (Media Access Control ID). It allows each AP to be identified on the network. Domain Name/SSID A domain is usually defined by the network administrator as a segment/subnet of a large network and may be made up of overlapping wireless cells. Wireless nodes can roam freely within the same domain without disconnecting from the network. Figure 3 depicts a common wireless network setup. Server Access Points Wireless Computers Figure 3. Roaming in the Same Domain Roaming The convenience of a mobile PC is the ability to move freely. The concept is similar to that of a cellular phone moving from one base station to another. InstantWave offers built-in high-performance seamless roaming capabilities. CardBus Enhanced Wireless Network Adapter 3 Adapter Installation The adapter fits into a Type II or Type III CardBus slot, also known as a PCMCIA or PC Card slot. The antenna is encased in a plastic case, in line with the main body of the adapter, such that it extends outside the slot when the adapter is inserted. step1. Insert the adapter into the computer’s CardBus slot. Insert the adapter with its 68-pin connector facing the slot and the label facing up. step2. Repeat the above procedure for each of the other computers to be networked. LEDs The adapter has two light-emitting diode (LED) indicators, one to indicate power and one to indicate wireless activity. When you hold the adapter so the antenna housing faces right like a capital letter D, the power LED is above the activity LED. The power LED shines green whenever the adapter is receiving power; the activity LED shines orange when the adapter is transmitting or receiving. 4 CardBus Enhanced Wireless Network Adapter Driver Installation/Uninstallation For Windows 98 see the following section, for Windows Me go to page 8, for Windows 2000 go to page 10, and for Windows XP go to page 11. Note that if networking components have not yet been installed in the operating system, you may be asked to insert the Windows installation CD-ROM during installation of the driver. A message about certification of the driver may appear during installation in some versions of Windows. This message can safely be ignored. Installation in Windows 98 Complete the following procedure to install the driver for Windows 98. step1. Turn on the power and start Windows 98. step2. Windows 98 will detect the adapter. The Add New Hardware Wizard dialog box will open (Figure 4). Figure 4. Add New Hardware Wizard-1 step3. Click Next. CardBus Enhanced Wireless Network Adapter 5 Figure 5. Add New Hardware Wizard-2 step4. Choose Search for the best driver for your device (Figure 5). Click Next to open the following window (Figure 6). Figure 6. Add New Hardware Wizard-3 step5. Insert the driver disk. Check Floppy disk drives, check Specify a location, and enter a:\win98 (assuming the floppy drive is A). Click Next. 6 CardBus Enhanced Wireless Network Adapter Figure 7. Add New Hardware Wizard-4 step6. The Add New Hardware Wizard will indicate that Windows 98 found the driver (Figure 7). Click Next and follow the on-screen instructions to complete the installation. Uninstalling the Driver from Windows 98 To completely remove the adapter and driver from your system you will need to physically remove the adapter (with the system powered off). The hardware removal procedure is the reverse of the hardware installation procedure. Restart the computer and then proceed as follows: step1. Click Start/Settings/Control Panel. Double-click the Network icon. Highlight the entry TI ACX100 WLAN Adapter. step2. Click the Remove button to remove the adapter driver. step3. Click OK. The system will ask you to restart the PC. Click Yes. CardBus Enhanced Wireless Network Adapter 7 Installation in Windows Me Complete the following procedure to install the driver in Windows Me: step1. Turn on the power and start Windows Me. step2. Windows Me will detect the adapter. The Add New Hardware Wizard will open (Figure 8). Figure 8. Add New Hardware Wizard-1 step3. Select Specify the location of the driver and click Next. 8 CardBus Enhanced Wireless Network Adapter Figure 9. Add New Hardware Wizard-2 step4. Check Search for the best driver for your device and check Specify a location. Assuming the floppy drive is drive A, type a:\win98 (the driver is the same as that for Windows 98). step5. Insert the adapter driver disk and click Next to open the following window (Figure 10). Figure 10. Add New Hardware Wizard-3 CardBus Enhanced Wireless Network Adapter 9 step6. Click Next. The Add New Hardware Wizard will complete the installation. step7. Click Finish and follow the on-screen instructions to complete the installation. Uninstalling the Driver from Windows Me To completely remove the adapter and driver from your system you will need to physically remove the adapter (with the system powered off). The removal procedure is the reverse of the hardware installation procedure on page 4. Restart the computer and then proceed as follows: step1. Click Start/Settings/Control Panel. Double-click the Network icon, then highlight the entry TI ACX100 WLAN Adapter. step2. Click the Remove button to remove the adapter driver. step3. Click OK. The system will ask you to restart the PC. Click Yes. Installation in Windows 2000 step1. Turn on the power to the PC and start the Windows 2000 operating system. step2. The Found New Hardware Wizard dialog box will open. Click Next. step3. Choose Search for a suitable driver for my device and click Next. step4. Check Specify a location. Click Next. step5. Insert the adapter driver disk. Type a:\win2k (assuming the floppy disk drive is drive A) and click OK. step6. Click Next when Windows finds a driver for this device. step7. Click Yes to begin copying the driver files. step8. In the Completing the Found New Hardware window, click Finish. 10 CardBus Enhanced Wireless Network Adapter Uninstalling the Driver from Windows 2000 To completely remove the adapter and driver from your system you will need to uninstall the device driver first: step1. Click Start/Settings/Control Panel. Double-click the System icon, then select the Hardware tab and click Device Manager. step2. Highlight the entry TI ACX100 WLAN Adapter in the the Network Adapters section. step3. Click the right mouse button and select Uninstall. step4. Click OK to confirm the device removal. step5. Click OK to close Device Manager and the System Properties window. Then shut down the computer and physically remove the adapter. The hardware removal procedure is the reverse of the hardware installation procedure on page 4. Installation in Windows XP step1. Turn on the power to the PC and start the Windows XP operating system. step2. The Found New Hardware Wizard dialog box will open. Click Next. step3. Check Install from a list or Specify a location and click Next. step4. Check Include this location in the search. step5. Insert the driver disk. Type a:\winxp (assuming the floppy disk drive is drive A) and click OK. step6. Click Next when Windows finds the driver for the adapter. step7. Click Continue Anyway to begin copying the driver files. step8. In the Completing the Found New Hardware window, click Finish. Uninstalling the Driver from Windows XP To completely remove the adapter and driver from your system you will need to uninstall the device driver first: CardBus Enhanced Wireless Network Adapter 11 step1. Click Start/Settings/Control Panel. Double-click the System icon, then select the Hardware tab and click Device Manager. step2. Highlight the entry TI ACX100 WLAN Adapter in the Network Adapters section. step3. Click the right mouse button and select Uninstall. step4. Click OK to confirm the device removal. step5. Click OK to close Device Manager and the System Properties window. Then shut down the computer and physically remove the adapter. The hardware removal procedure is the reverse of the hardware installation procedure on page 4. 12 CardBus Enhanced Wireless Network Adapter The InstantWave HighRate Utility The InstantWave HighRate Utility is a Windows-based application that allows users to monitor and configure an InstantWave wireless adapter. The program includes tools that allow users to determine the best location to place the InstantWave products, or to diagnose the wireless network for problems. The utility allows users to configure the wireless network type (ad hoc or infrastructure), domain name (SSID), and security (WEP). The Site Survey tool allows users to view existing groups (domain name/SSID of wireless cells in a domain). It provides the option to manually join a particular group in the network. Tools are also provided for viewing the network in terms of wireless signal quality, and for monitoring the station data throughput. HighRate Utility Installation step1. Insert InstantWave Utility disk 1 in the floppy disk drive and click Start/Run. Type a:\setup.exe (where the floppy disk drive is A). step2. A Welcome screen will appear. After reading the installation description, click Next to advance to the Choose Destination Location dialog box (Figure 11). Figure 11. Choose Destination Location CardBus Enhanced Wireless Network Adapter 13 step3. Click Next to copy the program files to the default location, C:\Program Files\Instantwave\HighRate Utility, or click Browse to choose another location. step4. The setup program will copy the necessary files into the specified directory. Insert disk 2 when instructed to do so. File copying progress will be displayed in the InstantWave HighRate Utility setup screen. step5. Click OK to complete the installation. Using the HighRate Utility The InstantWave HighRate Utility toolbar appears in the top right corner of the screen whenever the computer is started up with the adapter inserted. You can also display the toolbar as follows: step1. Click the Start button on the taskbar. step2. Go to Programs, Instantwave, and HighRate Utility (Figure 12). Figure 12. InstantWave HighRate Utility step3. Click HighRate Utility, and the InstantWave toolbar will appear in the upper right corner of the screen, offering fast access to the utility functions (Figure 13). 14 CardBus Enhanced Wireless Network Adapter Station Traffic Monitor Adapter Properties Signal Quality Indicator step4. step5. Figure 13. Toolbar Site Survey Click the icon for the task you wish to perform. The functions provided by the utility program are, reading from left to right: • Adapter Properties • Signal Quality Indicator • Station Traffic Monitor • Site Survey Right-click the InstantWave toolbar’s title bar. Four functions are available: #" Move is used to move the toolbar to a suitable screen position. #" Close is used to close the toolbar. #" Preferences allows you to customize utility settings. #" About provides product information. step6. Click Preferences. The Preferences dialogue box will be shown (Figure 14). CardBus Enhanced Wireless Network Adapter 15 Figure 14. Preferences #" Launch InstantWave Utility on startup automatically starts the utility at each system boot. #" Show Icon on the Taskbar displays an icon on the taskbar (Figure 15). Figure 15. Lamp Icon The color of the icon indicates the wireless adapter’s current status: Color Red Status The wireless adapter or the driver is not working properly Yellow Fair signal quality Green Good signal quality #" Pop-up message dialog is used to display a warning message in case of abnormal conditions. #" Play sound is used to generate an alert sound in case of abnormal conditions. 16 CardBus Enhanced Wireless Network Adapter Right-click on the icon to open a pop-up menu for fast access to the utility program, Preferences, and Help. Adapter Properties Click the Adapter Properties icon on the InstantWave utility toolbar to open the Adapter Properties window (Figure 16). Adapter Properties allows the user to view the adapter properties, and to change the wireless configuration of the InstantWave station. Figure 16. Adapter Properties/Configuration CardBus Enhanced Wireless Network Adapter 17 Configuration Configuration (Figure 16) displays, and allows you to modify, some important parameters of the InstantWave adapter. All parameter changes are saved and are referred to by the InstantWave driver when the system boots. • Network Mode – The IEEE 802.11 and IEEE 802.11b wireless specifications allow for two types of network, infrastructure and ad hoc. Infrastructure is used when networking with an access point. The default setting is Infrastructure. • Domain Name (SSID) – Stations and APs in the same group must use the same domain name. This name is defined in the 802.11b wireless standard as the SSID (Service Set ID). Having the same domain name allows all wireless nodes in the same domain (or cell) to communicate with each other. The default setting is TIWLAN. All SSIDs entered will be stored and may be accessed from the dropdown list. You can clear the list by clicking Empty SSID. Note: The SSID is case-sensitive and should not contain any spaces. • Empty SSID – Clears the SSID list. • Transmission Rate – The speed at which the data packets are transmitted by the client or AP. You can set this to 1Mb (that is, 1 megabit per second), 2Mb, 5.5Mb, 11Mb, 22Mb, or Fully Automatic. Usually this should be set to Fully Automatic. In an electromagnetically “noisy” environment, a lower rate can provide more stable transmission quality. • Channel – For ad hoc networks only. In a multiple cell network topology, overlapping and/or adjacent cells using different channels can operate simultaneously without interference if the frequency distance between the center frequencies is at least 30 MHz. For example, channels 1, 7, and 13 are non-overlapping channels. In the case of an infrastructure network, changing the channel number has no affect as the channel is scanned for automatically. The client will look for an AP with the same SSID, and automatically associate with it. • Power Saving Mode – Power saving mode is used to minimize the power consumption of the adapter when the notebook PC is powered by battery. Be aware that the transmission performance will be degraded when power saving is enabled. 18 CardBus Enhanced Wireless Network Adapter Advanced Information Click the Advanced Information tab to view read-only information that may be useful in troubleshooting (Figure 17). Figure 17. Adapter Properties/Advanced Information The window is divided into three sections as described below: • Type and Version – This section shows the driver and firmware version numbers and the kind of chipset in the adapter. • Hardware Information – Shows the adapter bus type, regulatory domain, and MAC address. • Adapter Status – Displays the wireless adapter’s operating status. CardBus Enhanced Wireless Network Adapter 19 Link Info Click the Link Info tab to view wireless connection properties (Figure 18). Figure 18. Adapter Properties/Link Info • State – State shows whether the client is connected to an AP or not. If connected, it also shows the BSSID (Basic Service Set ID) address of the AP. This is also the AP’s MAC address. • Current Channel – Channel number is the channel used for communication between the clients and AP or between the clients only. In infrastructure network mode, the associating stations will scan for the channel the AP is 20 CardBus Enhanced Wireless Network Adapter using and change to the same channel automatically. In ad hoc network node, the channel number must be set manually on each client that wishes to connect. • Current Tx Rate – Shows the current wireless transmission rate. • Signal Strength – Displays the signal strength level. • Rescan – Clicking Rescan forces the client to rescan for an access point with the same domain name on a different channel. Encryption Data encryption provides more secure wireless data communication. Click the Encryption tab to setup/change the security settings (Figure 19). The default is Disabled and initially the keys section will be blank. CardBus Enhanced Wireless Network Adapter 21 Figure 19. Adapter Properties/Encryption • WEP – WEP stands for Wired Equivalent Privacy and is an encryption scheme that provides secure wireless data communications. WEP uses a 40-, 128-, or 256-bit key to control network access. In order to decode transmissions, each wireless client on the network must use exactly the same key. Disabled (default): Stations and APs communicate without any data encryption. 40-bit WEP: Stations and APs communicate using 40-bit WEP encryption. 128-bit WEP: Stations and APs communicate using 128-bit WEP encryption. 256-bit WEP: Stations and APs communicate using 256-bit WEP encryption. Note that not all wireless devices support 256-bit encryption. 22 CardBus Enhanced Wireless Network Adapter • WEP Key Generation – There are two ways to create a WEP key: The first is by entering text in the Passphrase field and then clicking Generate. For 40-bit WEP, four WEP keys will be generated – Key 1, Key 2, Key 3, and Key 4. You must select the key currently being used on the network. If you do not select a key, Key 1 will be selected. For 128- and 256-bit WEP, a single key will be generated. The second way to create a WEP key is by inserting the key values directly from the keyboard. If the key is not entered correctly, a client cannot access the resources. If WEP is enabled on the AP, all clients must use the same WEP key to connect to it. CardBus Enhanced Wireless Network Adapter 23 Troubleshooting Should a problem be encountered that cannot be resolved using the ‘Troubleshooting’ section of this manual, click the Troubleshooting tab (Figure 20). Figure 20. Troubleshooting A diagnosis program will run and display a diagnostic message. Follow the onscreen instructions to send the message, together with a description of the symptoms, to NDC’s technical support via e-mail. 24 CardBus Enhanced Wireless Network Adapter Site Survey (Infrastructure Mode Only) Site Survey scans for all existing APs and displays the domain name (SSID), BSSID (MAC ID), channel number, signal strength, network mode, WEP status, and estimated distance. It also gives users the option of selecting a particular access point to associate with (and thus “join” a wireless network). When Site Survey is run, the program first reads and displays information stored in the database. The information is not dynamically updated. To refresh the data click the Scan button. The Signal Strength column shows either green (strong signal), or yellow (average signal). Figure 21. Site Survey Scan Click Scan to obtain and display updated BSSID information. You may need to wait a short time until the scan is completed. Join Selecting one of the APs from the list will enable the Join button. The Join command allows you to manually connect to a specific AP. Alternatively, you can double-click the AP’s entry in the list. If joining cannot be accomplished within 20 seconds (possibly due to an AP that has gone off the air since the data was last refreshed, RF interference, or a busy AP), the operation will fail. If this happens, you may try joining with the same AP again, or select another AP to join. CardBus Enhanced Wireless Network Adapter 25 Signal Quality Indicator Signal Quality Indicator dynamically displays the current radio signal quality (Figure 22). The quality level is indicated by colors. Green means the signal is good, yellow indicates the signal is fair, red denotes the signal is poor. When the signal quality goes from fair to poor, the station will search for a different AP. Figure 22. Signal Quality Indicator Station Traffic Monitor This tool lets you monitor the throughput of the wireless station (Figure 23). Figure 23. Station Traffic Monitor The tool shows the amount of data transmitted/received from/to this station. This information is useful when diagnosing networking throughput problems. Uninstalling the InstantWave Utility Should you wish to uninstall the utility, click Start/Programs/InstantWave/ HighRate utility/Uninstall HighRate Utility Or carry out the following steps: step1. Click Start/Settings/Control Panel. step2. Click Add/Remove Programs and select InstantWave HighRate Utility. step3. Click the Remove button. 26 CardBus Enhanced Wireless Network Adapter Driver/Utility Upgrade Procedure New drivers or utilities will be released from time to time. Check http://www.ndc.com.tw/support/driver.htm for the latest releases. To upgrade the InstantWave adapter driver or utility, you need to uninstall the current driver or utility first. See the index (last pages in this guide) to find the location of detailed uninstallation instructions for your operating system. After removing the old InstantWave adapter driver or utility, follow the driver or utility installation procedure to install the new one. CardBus Enhanced Wireless Network Adapter 27 Troubleshooting This section provides you with some troubleshooting information should you encounter installation or operation problems with InstantWave products. If your problem still cannot be remedied after going through the Troubleshooting section, check the FAQs at http://www.ndc.com.tw/support/insfaq.htm If you still have a problem, call the reseller from whom you purchased the InstantWave product, or contact NDC technical support for assistance (see Technical Support, page 31). Symptom Could not complete the InstantWave adapter installation. Suggested Solutions 1. Make sure the adapter is fully home in the computer’s CardBus slot. 2. Uninstall and reinstall the adapter to see if the error persists. If it does, uninstall the adapter and reinstall it in another slot and, if possible, try the adapter in another PC to verify that the problem is in the adapter and not its PC environment. 3. You may have IRQ conflicts with another device: Go to Start/Control Panel/System/Device Manager and expand the Network Adapters entry. If you see an exclamation mark [!] displayed on the TI ACX100 WLAN Adapter icon, highlight the adapter entry and click Properties. On the Resources panel you will see a device conflict message displayed in the Conflicting device list. Uncheck Use automatic settings and click the Change Setting button. Select a new IRQ value. When the Conflicting device list confirms there is no conflict, click OK to close the windows. Restart the computer. 28 CardBus Enhanced Wireless Network Adapter These problems may be caused by unsuccessful installation. Completely uninstall the adapter (hardware and driver) and repeat the installation 2. The adapter LED is off. procedure as described in this manual. 3. The operating system does not detect the InstantWave adapter. 1. The adapter fails to function. The computer cannot associate with an access point (AP), even though the link quality is good and the taskbar indicator is green. Make sure the computer has the same SSID and security settings as the AP. 1. SSID: The domain name (SSID) is case-sensitive and must be the same as that of the AP. It should not contain any spaces. See Figure 16, page 17. 2. Security: You need to have the same security setting (Disabled, 40-bit WEP, 128-bit WEP, or 256-bit WEP) and WEP key (if WEP is enabled). See Encryption, page 21. 1. Move your wireless PC closer to the access point The wireless network is (AP) to find a better signal. If the signal is still often interrupted (the weak, change the angle of the antenna. InstantWave Lamp icon indicator shows red, or the 2. There may be interference, possibly caused by a link quality indicator microwave oven, 2.4-GHz wireless phone, or shows black). metal objects. Move these interference sources or change the location of the wireless PC or AP. 3. Change the wireless channel on the AP. See the AP User Guide. 4. Make sure the AP’s antenna, connectors, and cabling are firmly connected. The AP cannot be detected The distance between the AP and the wireless PC is by the Site Survey tool. too great. The Secure SSID setting has been set on the AP. See the AP user guide. CardBus Enhanced Wireless Network Adapter 29 The utility or the network rejects the domain name (SSID) Please note the following points when inputting an SSID during adapter installation: (1) The domain name (SSID) is case-sensitive. (2) There should not be any spaces in the SSID. After the InstantWave utility is successfully installed, executing the utility may cause a "Divide Error.” When the InstantWave utility is successfully installed, please remember to reboot your machine although the installation program didn't force you to. After the system is rebooted, the utility will run normally. I installed the NWH1022 adapter under Windows 98 (SE) on my IBM ThinkPad X20. There was no problem while installing the driver or utility, but when I reboot the notebook it seems hung/frozen. The IBM ThinkPad X20 and some other notebooks need more time to get/set the TCP/IP parameters for a wired or wireless network adapter. Please be patient and wait 3 to 5 minutes for the machine to boot. After booting, the NWH1022 will operate normally. When I tried to install the This problem was found on some Compaq laptops NWH1022 on my Compaq using the Phoenix BIOS, which creates a hardware conflict problem. To resolve this issue, disable the laptop, the system Sound Blaster setting in the Phoenix BIOS, but do not recognized it as a "PCMCIA-MTD-0002" and disable Onboard PCI Audio in the Phoenix BIOS. the installation failed. 30 CardBus Enhanced Wireless Network Adapter Technical Support Support from Your Network Supplier If assistance is required, call your supplier for help. Have the following information ready before you make the call. 1. LED status. 2. A list of the product hardware (including revision levels), and a brief description of the network structure. 3. Details of recent configuration changes, if applicable. Support from NDC If you have any problems that you cannot resolve with the information in troubleshooting, or the FAQs at http://www.ndc.com.tw/support/faq.htm Please note the following information and contact our technical support team: • What you were doing when the error occurred. • What error message you saw. • Whether the problem can be reproduced. • The serial number of the product. • The firmware version and the debug information. NDC technical support is available via: E-mail: techsupt@ndc.com.tw For other information about NDC, please visit us at: http://ww.ndc.com.tw/ CardBus Enhanced Wireless Network Adapter 31 NDC Limited Warranty Hardware NDC warrants its products to be free of defects in workmanship and materials, under normal use and service, for a period of 12 months from the date of purchase from NDC or its Authorized Reseller, and for the period of time specified in the documentation supplied with each product. Should a product fail to be in good working order during the applicable warranty period, NDC will, at its option and expense, repair or replace it, or deliver to the purchaser an equivalent product or part at no additional charge except as set forth below. Repair parts and replacement products are furnished on an exchange basis and will be either reconditioned or new. All replaced products and parts will become the property of NDC. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer. NDC shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by the purchaser’s, or any third party’s misuse, neglect, improper installation or testing, unauthorized attempt to repair or modify, or any other cause beyond the range of the intended use, or by accident, fire, lightning, or other hazard. Software Software and documentation materials are supplied “as is” without warranty as to their performance, merchantability, or fitness for any particular purpose. However, the media containing the software is covered by a 90-day warranty that protects the purchaser against failure within that period. Limited Warranty Service Procedures Any product (1) received in error, (2) in a defective or non-functioning condition, or (3) exhibiting a defect under normal working conditions, can be returned to NDC by following these steps: You must prepare: !" Dated proof of purchase !" Product model number and quantity !" Product serial number !" Precise reason for return 32 CardBus Enhanced Wireless Network Adapter !" Your name/address/email address/telephone/fax 1. Inform the distributor or retailer. 2. Ship the product back to the distributor/retailer with prepaid freight. The purchaser must pay the shipping fee from the distributor/retailer to NDC. Any package sent C.O.D. (Cash On Delivery) will be refused. 3. Charges: Usually RMA (Returned Material Authorization) items will be returned to the purchaser via airmail, prepaid by NDC. If returned by another carrier, the purchaser will pay the difference. A return freight and handling fee will be charged to the purchaser if NDC determines that there was “No Problem Found” or that the damage was caused by the user. Warning NDC is not responsible for the integrity of any data on storage equipment (hard drives, tape drives, floppy diskettes, etc.). We strongly recommend that our customers back their data up before sending such equipment in for diagnosis or repair. Services after Warranty Period After the warranty period expires, all products can be repaired for a reasonable service charge. The shipping charges to and from the NDC facility will be borne by the purchaser. Return for Credit In the case of a DOA (Dead on Arrival) or a shipping error, a return for credit will automatically be applied to the purchaser’s account, unless otherwise requested. Limitation of Liability All expressed and implied warranties of a product’s merchantability, or of its fitness for a particular purpose, are limited in duration to the applicable period as set forth in this limited warranty, and no warranty will be considered valid after its expiration date. If this product does not function as warranted, your sole remedy shall be repair or replacement as provided for above. In no case shall NDC be liable for any incidental, consequential, special, or indirect damages resulting from loss of data, loss of profits, or loss of use, even if NDC or an authorized NDC distributor/dealer has been advised of the possibility of such damages, or for any claim by any other party. CardBus Enhanced Wireless Network Adapter 33 Specifications General Regulatory Compliance FCC Part 15 Class B. (US) CE: ETS 300 328 and ETS 300 826 TELEC: ARIB STD-T66 Computer Slot Type PCMCIA Type II or Type III Standards IEEE 802.11b, Wi-Fi compliant Operating Systems Supported Data Rate Microsoft Windows 98/Me/2000/XP Communication Method Security Half-duplex LED Indicators Power, Wireless Activity Power Voltage: 3.3V ±5% 22/11/5.5/2/1 Mbps, with auto fallback 40/128/256-bit WEP data encryption Power Consumption: #" 550 mA (transmitting) #" 350 mA (receiving) Dimensions 118 × 54 × 9 mm (L × W × H) Temperature Operating: 0° to 50° C (32° to 122° F) Storage: -30° to 70° C (-22 to 158° F) Humidity 85% at 40° C (104° F) 34 CardBus Enhanced Wireless Network Adapter Wireless Emission Type Direct Sequence Spread Spectrum RF Frequency Range 2471 to 2497 MHz – Japan Band 2400 to 2483.5 MHz – North America, Europe, and Extended Japan Band 2445 to 2475 MHz – Spain 2446.5 to 2483.5 MHz – France Transmitter RF Output Power: 15 dBm (typical) Data Modulation Type: BPSK (1 Mbps), QPSK (2/5.5/11 Mbps), PBCC (22 Mbps) Data Modulation Speeds: 22, 11, 5.5, 2, and 1 Mbps, with auto fallback Receiver Sensitivity 11 Mbps: -82 dBm (typical) 22 Mbps: -78 dBm (typical) Antenna Type On-board phase array antenna CardBus Enhanced Wireless Network Adapter 35 Appendix This appendix lists the channels supported by the world’s regulatory domains. The channel numbers, channel center frequencies, and regulatory domains are shown in the table. Channel Center FCC/ Number Frequency Canada (MHz) ETSI Spain France Japan 2412 2417 2422 2427 2432 2437 2442 2447 2452 10 2457 11 2462 12 2467 13 2472 14 2484 36 CardBus Enhanced Wireless Network Adapter Index Access Point ........1, 2, 18, 21, 25, 29 Activity LED .................................. 4 Ad Hoc Network ............................ 2 Adapter Bus type.......................... 19 Adapter Properties........................ 17 Adapter Status .............................. 19 Advanced Information.................. 19 Antenna .......................................... 4 Appendix ...................................... 36 Basic Service Set ID....................... 3 BSSID ............................................ 3 CardBus.................................1, 4, 28 Channel ........................................ 18 Channel Frequency....................... 36 Channel Number .....................20, 36 Configuration ............................... 18 Current Channel ........................... 20 Current Settings............................ 19 Current Tx Rate............................ 21 Data Transmission Rate ............... 18 Domain Name .....................3, 13, 18 Empty SSID ................................. 18 Encryption .................................... 21 HighRate Utility ........................... 13 Icons ............................................. 15 Infrastructure Network ................... 2 Installation...................................... 4 HighRate Utility ....................... 13 in Windows 2000 ..................... 10 in Windows 98 ........................... 5 in Windows Me .......................... 8 in Windows XP ........................ 11 Join ............................................... 25 Launch Utility on Startup ............. 16 LEDs............................................... 4 Link Info ....................................... 20 MAC Address ............................... 19 MAC ID.......................................... 3 Manually Connect to AP............... 25 Media Access Control ID ............... 3 Monitor ......................................... 26 Network Mode .............................. 18 Packing List ...................................iii PC Card....................................... 1, 4 PCMCIA..................................... 1, 4 Play Sound .................................... 16 Pop-up Message Dialog ................ 16 Power LED ..................................... 4 Power Saving Mode...................... 18 Preferences.................................... 15 Regulatory Domain................. 19, 36 Rescan........................................... 21 Roaming.......................................... 3 Scan .............................................. 25 Service Set ID ............................... 18 Show Icon on Taskbar .................. 16 Signal Quality Indicator................ 26 Signal Strength........................ 21, 25 Site Survey (Infrastructure) .......... 25 Sound ............................................ 16 SSID ................................... 3, 13, 18 State .............................................. 20 Station Traffic Monitor................. 26 Taskbar Icon ................................. 16 CardBus Enhanced Wireless Network Adapter 37 Technical Support ........................ 31 Toolbar ......................................... 14 Traffic Monitor............................. 26 Transmission Rate ........................ 18 Troubleshooting ........................... 28 Type and Version ......................... 19 Uninstalling from Windows 2000................. 11 from Windows 98....................... 7 from Windows Me ................... 10 from Windows XP .................... 11 the InstantWave Utility............. 26 Upgrades....................................... 27 Using the Utility Program............. 14 Warranty ....................................... 32 WEP.............................................. 22 WEP Key Generation ................... 23 Wired Equivalent Privacy............. 22 Wireless Network Type ................ 13 38 CardBus Enhanced Wireless Network Adapter
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