Nec Ds1000 Users Manual 80683
DS1000 - 2000 Cordless Telephone User Guide DS1000 - 2000 Cordless Telephone User Guide
DS1000/2000 DS1000 - 2000 Cordless Telephone User Guide
DS1000 to the manual 0405f620-1e3f-4100-95b4-43d5e41e3a23
2015-01-24
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– Please Read – Important Cordless Telephone Installation Information DS1000/2000 900 MHz Cordless Telephone Installation Tips • • • • • • • The cordless telephone base unit plugs into a digital station port. For best results, the base unit should be placed in line-of-site with its handset. Cordless telephone range and reception can vary from site to site. Some of the things that may adversely affect range and reception are: - Placing the base against or close to a wall (particularly if the wall has metal studs). - Positioning the base close to a device that emits Electromagnetic Interference (EMI), such as a TV, radio, computer, fluorescent light, fax machine, or printer. - Installing the base close to other 900 Mhz devices, such as Symbol or Telex hand-held inventory devices. - Installing the base above a ceiling that uses foil-backed insulation. - Installing the base behind a door which can be closed, tinted windows, or one-way glass which will separate the base from the handset. Always raise the base unit antenna to its full vertical position. When installing more than one cordless telephone in the same site: - Be sure the base units are at least 15 feet apart. - Do not install more than 12 cordless telephones in an area of close proximity. - After installation, change each telephone’s channel by pressing CH on the handset. This will minimize interference between your cordless telephones. There are 30 available channels. The handset must charge 5-8 hours in its charger prior to initial use. The Nickel Metal Hydride Rechargeable Battery Pack is recyclable. If you replace a battery pack, always dispose of the old pack along with your other recyclable materials. Cordless Telephone User Guide (03.14.00) This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC Unified Solutions, Inc. 4 Forest Parkway Shelton, CT 06484 www.necunifiedsolutions.com Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc. ©2004 by NEC Unified Solutions, Inc. All Rights Reserved. Printed in U.S.A. Table of Contents Table of Contents Chapter 1: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 DS1000/2000 900 Mhz Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1802-Ring Down Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9998-Regional Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Using the Basic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hanging Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Traveling Out Of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using the Base Cordless and Desk Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Low Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using Your Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Connecting the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Wall-Mounting the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Mounting the Base on the Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Mounting the Base to a Wall Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Installing the Battery in your Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Charging the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Installing the Charger and Charging the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Cleaning the Battery Charger Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Wall-Mounting the Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Using the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Installing the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Using the Earloop Style Headset with your Cordless Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Installing Headset P/N 750638 (M145 Earloop Style) . . . . . . . . . . . . . . . . . . . . . . .13 Earloop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Ear Cushion Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Connecting the Headset and Using the Controls. . . . . . . . . . . . . . . . . . . . . . . . 15 Using the Headband Style Headset with your Cordless Telephone . . . . . . . . . . . . . . . . .16 Installing Headset P/N 750637 (M175 Headband Style) . . . . . . . . . . . . . . . . . . . . .16 Optional Earloop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Connecting the Headset and using the Controls . . . . . . . . . . . . . . . . . . . . . . . . 18 Specifications and Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Parts and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 DS1000/2000 Cordless Telephone User Guide Table of Contents ◆ 1 Table of Contents Chapter 2: Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Feature Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Barge In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Call Coverage Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Call Forwarding Off Premise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Call Waiting / Camp On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Central Office Calls, Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Central Office Calls, Placing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Directed Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Do Not Disturb Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Extension Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Forced Trunk Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Group Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Meet Me Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Microphone Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Monitor / Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Night Service / Night Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Off-Hook Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Prime Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Privacy Release Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Programmable Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Removing Lines and Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Reverse Voice Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Ringing Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Save Number Dialed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Split . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Tandem Trunking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Trunk (Line) Queuing and Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Voice Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Walking Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Feature Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Cordless Telephone Feature Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 2 ◆ Table of Contents DS1000/2000 Cordless Telephone User Guide Introduction Chapter 1: Installation 1 Introduction DS1000/2000 900 Mhz Cordless Telephone DS1000/2000 900 Mhz Cordless Telephone Overview The DS1000/2000 900 Mhz Cordless Telephone (P/N 80683)is a 900 Mhz digital narrow band FM cordless telephone that provides mobility, flexibility and convenience for those who spend much of the workday away from their desk. Fully integrated with the DS1000/2000 system, DS1000/2000 900 Mhz Cordless Telephone offers many standard features such as Call Forwarding, Call Coverage, Hotline, and Voice Mail. Complemented by 4 fully programmable function keys (with LEDs), the DS1000/2000 900 Mhz Cordless Telephone achieves a whole new level of convenience and mobility. An easyto-read 16-character by 2-line LCD display (with four status icons), volume controls, a rechargeable Nickel Metal Hydride Battery Pack, and a handy belt clip round out the elegant and affordable DS1000/2000 900 Mhz Cordless Telephone. The DS1000/2000 900 Mhz Cordless Telephone auto-IDs in 1801-Extension Circuit Type with circuit type 50. No additional programming is required for basic feature operation. Programming 1802-Ring Down Destination For the cordless telephone extension number, use this option to designate the extension associated with the base unit Desk button. By default, there is no entry for this option. 9998-Regional Defaults You must leave this option at its default value (1 - US Mode). The cordless telephone will not function if you set this option to 2 (Latin America). DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 1 The Basics Basic Operation The Basics Basic Operation Using the Basic Features Answering Calls ■ ■ ■ Outside calls: Ring with 2 short rings followed by a long ring. Intercom calls: Ring with 1 long ring. To answer a call: Press TALK or the flashing line key. - If your handset is in the charger, lifting the handset answers the incoming call. Placing Calls ■ ■ Intercom calls: Press TALK + Dial co-worker’s extension or *8 for Voice Mail. Outside calls: Press TALK + Dial trunk access code + Dial outside number, or Press line key + Dial outside number Hanging Up ■ Press TALK or place the handset in the charger. Changing Channels If the installation site has more than one DS1000/2000 900 Mhz Cordless Telephone, set up each telephone to operate on its own channel. ■ While on a call, press CH. - The TALK icon flashes briefly while the handset changes channels. There are 30 channels max. - If you select a channel that is already in use, you see SYSTEM BUSY. Standby Mode ■ ■ When the handset is out of the charger, it will go into Standby Mode after about 5 minutes. Standby mode blanks the display to conserve power. Placing or answering a call automatically cancels Standby Mode. Traveling Out Of Range ■ ■ If you try to place a call while out of range (beyond the range of your handset): - ACQUIRING LINK flashes in your display. - You hear five quick beeps. - NO SERVICE flashes in your display. If you travel out of range while on a call: - You hear five quick beeps. - Your handset goes into standby mode. - The call disconnects. Using the Base Cordless and Desk Buttons ■ ■ ■ ■ While on a call at your cordless handset: Press Desk to transfer the call to your desk extension. While on a call at your desk extension: Press Cordless to transfer the call to your cordless handset. While idle at your cordless handset: Press Desk to call your desk extension on the Intercom. While idle at your desk extension: Press Cordless to beep (locate) for cordless handset. Low Battery If the LOW icon displays: ■ If on a call, press TALK to hang up as soon as possible so your call is not interrupted. ■ Recharge or replace the battery before placing or answering another call. 2 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide The Basics Basic Operation Using Your Handset Ring Volume ● While idle, press to select ring type or vibrate Ringer ● On when ring is turned off 2-line, 16 character display Talk ● Off while idle ● On while on a call ● Flashes while microphone muted Battery On when battery is low ● Voice Mail ● On if you have a Voice Mail message or Message Waiting. ● Dial *8 to respond While on a call, press to change handset receiving volume Ring On/Off Mute ● While on a call, press to mute microphone ● While idle, press and hold 5 seconds to turn ringer on or off While on a call Press to transfer Press to transfer call to handset call to desk extension Headset jack Conference While on a call, press CONF to set up a conference While idle Press to locate Press to call (beep) handset desk extension Hold Press HOLD to put your call on hold Transfer ● TRANSFER + Extension transfers call to a co-worker Talk While idle, Press TALK for Intercom dial tone ● While busy, press TALK to hang up ● Note: ACQUIRING LINK means your handset is setting up a connection with the base Line1 Line2 Line3 Line4 80683 - 1 Last Number Redial Press REDIAL to redial your last call ● Microphone Picks up your voice TRANSFER + 700 transfers call to Voice Mail Channel ● Press CH to change channels if you hear interference ● 30 separate channels Programmable Keys ● Line keys 1-4 by default ● Can optionally be programmed for other features Figure 1: Using Your Handset DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 3 1 Installation Installing the Base Installation Installing the Base Connecting the Base To connect the base to the DS1000/2000 system (Figure 2: Installing the Base): Be sure to review Guidelines for Placing the Base, Figure 3: Correct Installation Methods, and Figure 4: Incorrect Installation Methods prior to connecting the base unit to the system. 1. Install a modular jack within 6 feet of the base and within 6 feet of an available standard (NEMA 5-15R) 2. 3. 4. 5. 120 VAC outlet. Run a single pair of 24 AWG station cable from the cross-connect block to the modular jack. Terminate the station cable WHT/BLU - BLU/WHT leads to the RED and GRN lugs on the modular jack. Back at the main equipment location, run one pair of cross-connect wire between an available digital station port pins on the extension block and cross-connect block to complete the installation. Install bridging clips as required. 6. Plug one end of a modular line cord into the base LINE IN jack; plug the other end of the line cord into the modular jack. The DS1000/2000 900 Mhz Cordless Telephone auto-IDs in 1801-Extension Circuit Type with circuit type 50. No additional programming is required for basic feature operation. ■ To connect the AC Adaptor to the base: 1. Run the AC adaptor cord under the strain relief on the back of the base as shown. 2. Plug the AC adaptor into AC outlet. 3. Be sure the base antenna is in the vertical position. Checking the Base LEDs Normal Operation ■ The Power LED is on. ■ The Cordless and Desk LEDs are off. Troubleshooting ■ If the Power LED is off, the base power supply is not properly connected. ■ If the Desk LED is flashing, the base is not correctly connected to a digital station circuit in the main equipment. Guidelines for Placing the Base • • For best results, the base unit should be placed in line-of-site with its handset. Cordless telephone range and reception can vary from site to site. Some of the things that may adversely affect range and reception are: - Placing the base against or close to a wall (particularly if the wall has metal studs). - Positioning the base close to a device that emits Electromagnetic Interference (EMI), such as a TV, radio, computer, fluorescent light, fax machine, or printer. - Installing the base close to other 900 Mhz devices, such as Symbol or Telex hand-held inventory devices. - Installing the base above a ceiling that uses foil-backed insulation. - Installing the base behind a door which can be closed, tinted windows, or one-way glass which will separate the base from the handset. 4 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Installation Installing the Base Guidelines for Placing the Base (Cont’d) • • • Always raise the base unit antenna to its full vertical position. When installing more than one cordless in the same site: - Be sure the base units are at least 15 feet apart. After installation, change each telephone’s channel by pressing CH on the handset. This will minimize interference between your cordless telephones. One-Pair Cross Connect (To digital keyset port) 1 Digital Keyset Jack YEL BLK WHT-BLU BLU-WHT Station Block Cross Connect Block RED GRN 625 Modular Jack AC Adaptor 80683 - 3 Line out Line in Figure 2: Installing the Base DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 5 Installation Installing the Base 80683 - 7 Correct line-of-site installation, away from devices that cause interference or locations that block signal. Figure 3: Correct Installation Methods Foil backed insulated ceiling Metal studs 80683 - 6 Too close to another device that emits EMI Too close to other 900 Mhz devices Behind a door that can be closed, tinted windows or one way glass Figure 4: Incorrect Installation Methods 6 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Installation Wall-Mounting the Base Wall-Mounting the Base Mounting the Base on the Wall To mount the base on the wall (Figure 5: Mounting the Base on the Wall): 1. Run the base line cord in the wide wire channel as shown, but do not plug it into the base. 2. Run the AC adaptor cord in the narrow wire channel as shown, but do not plug it into the base. 3. Using suitable fasteners, attach the wall-mount bracket to the wall in the desired location. - To make the base easier to remove later on, consider not tightening the fasteners all the way. 4. Snap the base onto the wall-mount bracket. - Make sure the mounting ears fit all the way into their slots and the mounting tabs snap into place. 5. Connect the base line cord and AC adaptor cord to the base. Mounting ear 80683 - 14 Line cord in wide channel Mounting tab AC adaptor cord in narrow channel Wall Figure 5: Mounting the Base on the Wall To remove the base from the wall: - If you did not tighten the fasteners, you can slide the base off the wall before going to the next step. 1. Unplug the line cord and AC adaptor cord from the base. 2. Press the mounting tabs to release the wall-mount bracket from the base. DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 7 1 Installation Wall-Mounting the Base Mounting the Base to a Wall Plate To mount the base on a standard wall plate (Figure 6: Mounting the Base to a Standard Wall Plate): 1. Snap the base onto the wall-mount bracket. - Make sure the mounting ears fit all the way into their slots and the mounting tabs snap into place. 2. Run a customer-provided short line cord in the wide wire channel as shown and plug it into the base. 3. Run the AC adaptor cord in the narrow wire channel as shown and plug it into the base. 4. Plug the other end of the short line cord into the wall plate modular jack. 5. Slide the wall-mount bracket onto the wall plate. Mounting ear 80683 - 15 Line cord in wide channel Mounting tab AC adaptor cord in narrow channel Wall Plate Wall Figure 6: Mounting the Base to a Standard Wall Plate To remove the base from the wall: 1. Slide the wall-mount bracket off of the wall plate. 2. Unplug the short line cord from the wall plate. 3. Unplug the short line cord and AC adaptor cord from the base. 4. Press the mounting tabs to release the wall-mount bracket from the base. 8 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Installation Installing the Battery Installing the Battery Installing the Battery in your Handset To install the battery in your handset (Figure 7: Installing the Handset Battery): 1. Slide the battery cover off of the handset. 2. Insert the battery lead into the battery connector. Be sure to observe the polarity of the connection by lining up the black dot with the black wire. 3. Turn the battery around to it fits into the battery compartment. 4. Slide the battery cover back onto the handset until it snaps into place. White wire Red wire After inserting jack, turn battery to fit into battery compartment Black wire 80683 - 2 Figure 7: Installing the Handset Battery DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 9 1 Installation Charging the Handset Charging the Handset Installing the Charger and Charging the Handset To connect the AC Adaptor to the charger (Figure 8: Installing the Charger): 1. 2. 3. 4. Run the AC adaptor cord under the strain relief on the back of the charger as shown. Plug the AC adaptor cord into the charger. Plug the AC adaptor into AC outlet. Insert the handset into the charger. The handset must charge 5-8 hours in its charger prior to initial use. When the handset is correctly inserted into the charger, the CHARGE LED on the charger is on. Strain Relief AC Adaptor 80683 - 4 Figure 8: Installing the Charger Cleaning the Battery Charger Contacts To clean the battery charger contacts (Figure 9: Cleaning the Battery Charger Contacts): ● Use a pencil eraser or soft cloth to periodically (once a month) clean the battery contacts. Figure 9: Cleaning the Battery Charger Contacts 10 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Installation Charging the Handset Wall-Mounting the Charger To wall-mount the charger (Figure 10: Wall-Mounting the Charger): 1. 2. 3. 6. Choose a suitable location for the charger wall-mount bracket within 6 feet of an AC outlet. Install suitable fasteners 1 3/16” apart, leaving the heads out about 1/4”. Run the AC adaptor cord through the notch in the bottom of the wall-mount bracket and up through the rectangular cutout in the bracket. Place the wall-mount bracket on the fasteners and tighten. Run the AC adaptor cord through the strain relief on the back of the charger, then plug the cord into the charger. Snap the charger onto the wall-mount bracket. 7. Plug the AC adaptor into the AC outlet. 4. 5. 1-3/16" Wall 80683 - 11 80 68 3- 13 Wall Figure 10: Wall-Mounting the Charger DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 11 1 Installation Using the Belt Clip Using the Belt Clip Installing the Belt Clip To install the belt clip (Figure 11: Installing the Belt Clip): ■ With the open end of the clip facing away from the antenna, snap the belt clip onto the handset. Snap prongs into slots 80683 - 9 80683 - 8 Snap prongs into slots on other side Figure 11: Installing the Belt Clip To remove the belt clip (Figure 12: Removing the Belt Clip): ■ Gently pry the belt clip prongs out of the slots in the handset. 80683 - 10 Pry prongs up from slots Figure 12: Removing the Belt Clip 12 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Installation Using the Earloop Style Headset with your Cordless Telephone Using thewith Headset Earloop your Style Cordless Telephone Installing Headset P/N 750638 (M145 Earloop Style) 1 Figure 13: Headset P/N 750638 (Ear Loop Style) Earloop Installation To install the earloop (recommended) (Figure 14: Installing the Ear Loop): ■ Hook the earloop onto the headset and snap into place. - Installation for the right ear is shown. For the left ear, hook the earloop on the opposite side of the headset and reverse the microphone boom. Snap into place 806 83 - 17 Ear loop Figure 14: Installing the Ear Loop DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 13 Installation Using the Earloop Style Headset with your Cordless Telephone Ear Cushion Installation To install the ear cushion (Figure 15: Installing the Ear Cushion): ■ Pull the ear cushion over the earpiece. Ear cushion Pull over earpiece 3 - 18 8068 Figure 15: Installing the Ear Cushion 14 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Installation Using the Earloop Style Headset with your Cordless Telephone Connecting the Headset and Using the Controls To connect the headset and use the controls (Figure 16: Connecting the Headset): ■ Plug the headset into the Headset Jack on the top of the handset. ■ Use the Microphone Volume control to adjust the volume of your headset’s microphone (i.e., your voice). ■ Use the Headset Receiver Volume control to adjust the volume of the receiver in your headset (i.e., your caller’s voice). ■ To temporarily turn off your headset microphone, slide the Microphone Mute switch into the Microphone Muted position. ■ Clip the Belt/Lapel Clip to your belt or lapel to secure the headset cord. 80683 - 16 Microphone mute Microphone ON Microphone muted Microphone volume Less More volume volume Headset receive vloume Minimum volume Maximum volume Belt/lapel clip Figure 16: Connecting the Headset DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 15 1 Installation Using the Headband Style Headset with your Cordless Telephone Using the Headband Style Headset with your Cordless Telephone Installing Headset P/N 750637 (M175 Headband Style) Figure 17: Headset P/N 750637 (Headband Style) Optional Earloop Installation To install the optional earloop: ■ Snap the head band out of the ear piece. 80683 - 19 Figure 18: Installing the Optional Earloop 16 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Installation Using the Headband Style Headset with your Cordless Telephone ■ Remove the ear cushion. 80 68 3 -2 0 1 ■ Figure 19: Removing the Ear Cushion Snap on the earloop ring. (Make sure the earloop ring lies flat against the microphone boom as shown.) 83 806 1 -2 Figure 20: Snapping on the Earloop Ring ■ Insert the earloop into the earloop ring. (Installation for the right ear is shown. For the left ear, insert the earloop from underneath the earloop ring.) 83 806 - 22 Figure 21: Inserting the Earloop into the Earloop Ring DS1000/2000 Cordless Telephone User Guide Chapter 1: Installation ◆ 17 Installation Using the Headband Style Headset with your Cordless Telephone Connecting the Headset and using the Controls To connect the headset and use the controls (Figure 22: Connecting the Headset and Using the Controls): ● ● ● ● ● Plug the headset into the Headset Jack on the top of the handset. Use the Microphone Volume control to adjust the volume of your headset’s microphone (i.e., your voice). Use the Headset Receiver Volume control to adjust the volume of the receiver in your headset (i.e., your caller’s voice). To temporarily turn off your headset microphone, slide the Microphone Mute switch into the Microphone Muted position. Clip the Belt/Lapel Clip to your belt or lapel to secure the headset cord. 80683 - 16 Microphone mute Microphone ON Microphone muted Microphone volume Less More volume volume Headset receive vloume Minimum volume Maximum volume Belt/lapel clip Figure 22: Connecting the Headset and Using the Controls 18 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Installation Specifications and Parts Specifications and Parts Specifications DS1000/2000 Cordless Telephone Specifications Transmission and Reception Transmission Method ............. Receive/Transmit Frequency . Frequency Control PCM Type Range . ....... ............... ...................... ........................ Bandwidth 900 MHz Digital Narrow Band FM 902-905 MHz & 925-928 MHz Phase Lock Loop 32 Kbps ADPCM (Adaptive Differential Pulse Code Modulation) Up to 350 feet (depending on installation site) See Guidelines for Placing the Base on page 4 for some of the factors that affect range. ..................... + 50 KHz .......... 688 BPS Data Transmission Speed Transmit Power . ................. Simultaneous Conversations (Channels) .4 mW approx. 30 Handset Battery Type .......................... Charge Time Life . .................... .......................... 3.6V 750 mAh Nickel Metal Hydride Rechargeable Battery Pack 5-6 Hours max. to full charge Up to 7 hours talk time Up to 5 days standby Power Requirements Power Supplies Charger (supplied) . . . . . . . . . . . . . . . Base (supplied) ................. 9 VDC (yellow color-coded connector) 10 VDC (black color-coded connector) Mechanical Handset Size .......................... Weight ........................ 2” W x 1 1/4” D x 5 1/2” H (without antenna) Approximately 5.1 oz. (with battery) Base Size .......................... Weight ........................ 4 1/4” W x 7 5/8”” D x 2 1/4” H (without antenna) Approximately 13.3 oz. Charger Size .......................... Weight ........................ DS1000/2000 Cordless Telephone User Guide 3 1/4” W x 3 1/2” D x 2 1/16” H Approximately 2.3 oz. Chapter 1: Installation ◆ 19 1 Installation Specifications and Parts DS1000/2000 Cordless Telephone Specifications Environmental Environmental Specifications ....... Maintain the same environmental conditions as you would for your DS1000/2000 keysets. Miscellaneous Display Type .................... Distinctive Ringing ............... 16 character, 2-line LCD with 4 Status Icons 3 ring tones (two volume levels each) and vibrate The DS1000/2000 Cordless Telephone is hearing-aid compatible. Parts and Accessories DS1000/2000 Cordless Telephone Parts and Accessories Part Number Description 80683 DS1000/2000 Cordless Telephone 730632 EXP 9385 Charger Unit without AC Adaptor 730619 AD-970 AC Adaptor for Charger Unit 730618 EXP 9704 AC Adaptor for Base Unit 730634 EXP 9302 Belt Clip 750637 NEC Cordless Headset (M175 - Headband style) 750638 NEC Cordless Headset (M145 - Earloop style) 730631 BT-930 Replacement Battery (Ni-Mh, DC 3.6V 750 mAh) 730633 EXP 9360 Wall Mount Bracket for Charger Unit 730608 EXP 9660 Wall Mount Bracket for Base Unit 20 ◆ Chapter 1: Installation DS1000/2000 Cordless Telephone User Guide Feature Operation Chapter 2: Features 2 Feature Operation Feature Operation Barge In Barge In is disabled by default. To Barge In on an extension or line: 1. Call busy extension or place call on busy line. 2. Dial 4. (You hear 2 beeps.) 3. Join in the conversation in progress. Call Coverage Keys There are no Call Coverage keys assigned by default. Call Coverage Key Flash Rates When the key is: The covered extension is: Off Idle or not installed On Busy Flashing Slowly Flashing Fast Wink Off Ringing In DND for intercom calls (option 2) or all calls (option 3) In DND for outside calls (option 1) To answer a call ringing or flashing a Call Coverage key: 1. Press the flashing Call Coverage key. DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 21 Feature Operation To use your Call Coverage key to place a call to your idle co-worker: 1. Press the Call Coverage key. Call Forwarding Call Forwarding is enabled by default. To activate Call Forwarding: 1. Press TALK and dial *3. 2. Dial the Call Forwarding type: 0 = Cancel your extension’s Call Forwarding 2 = Call Forwarding Busy/No Answer 4 = Call Forwarding Immediate 6 = Call Forwarding No Answer 3. Dial the destination extension, 0 for your operator, or the Voice Mail master number (e.g., 700). 4. Dial 2 to forward all calls; 8 to forward just outside calls. The second line of the handset display shows that Call Forwarding is enabled (FWD) and the destination extension (number, name or Voice Mail). Call Forwarding Off Premise Call Forwarding Off Premise is disabled by default. To activate Call Forwarding Off Premise: 1. Have your System Administrator set up your Personal Speed Dial bins. 2. Press TALK and dial *33 + 2. 3. Dial the Personal Speed Dial bin number (701-720) that Call Forwarding Off Premise should dial to for- ward your calls. 4. Press HOLD. 5. Dial 2 to forward all calls; 8 to forward just outside calls. The second line of the handset display shows that Call Forwarding is enabled (FWD) and the destination number or name. Call Waiting / Camp On Call Waiting / Camp On is enabled by default. To Camp-On to a busy extension: 1. Call a busy co-worker. 2. Dial 2, but do not hang up. - If you hang up, the system converts your Camp-On to a Callback. 3. When your co-worker becomes free, you hear ringback. 4. Speak to your co-worker when they answer their waiting call. 22 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Operation Callback Callback is enabled by default. To leave a Callback at a busy co-worker: 1. Call your busy co-worker. 2. Dial 2 and hang up. - If you stay on the line, you will Camp-On to your busy co-worker. 3. When your busy co-worker becomes free, your phone will automatically ring. 4. Press TALK to answer. 5. Speak to your co-worker when the call goes through. Caller ID Caller ID is disabled by default. If enabled in the system and provided by your telephone company, the handset display will show the Caller ID information as the call is ringing. - Second Call Caller ID and Third Party Caller ID Check are note available. Central Office Calls, Answering Central Office Calls, Answering is enabled by default. To answer an outside call ringing your phone: 1. Press TALK. - Your handset will not vibrate while it is in its charger base. Central Office Calls, Placing Central Office Calls, Placing is enabled by default. To place an outside call using a line or loop key: 1. Press the line or loop key. To place an outside call over a specific line using Line Dial-Up: 1. Press TALK. 2. Dial #9. 3. Dial the line number (e.g., 01 for line 1). To place an outside call using Direct Line Access): 1. Press TALK. 2. Dial 1. 3. Dial the line number (e.g., 01 for line 1). DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 23 2 Feature Operation To place an outside call using Line Group Access: 1. Press TALK and dial a Line Group Access Code (90-98). - If you hear dial tone as soon as you dial 9, your system has Line Group Routing. A line group has been automatically selected for you. Conference Conference is enabled by default. To set up a Conference: 1. Establish Intercom or outside call. 2. Press CONF. 3. Dial extension you want to add, OR Place or answer an outside call, OR Retrieve call from Park Orbit. 4. Press CONF to set up the Conference. - You see: CONFERENCE CALL Directed Call Pickup Directed Call Pickup is enabled by default. To use Directed Call Pickup to intercept a call to a co-worker’s extension: 1. Press TALK. 2. Dial **. 3. Dial your co-worker’s extension number. - To pick up a call ringing an attendant, dial the attendant’s extension number (e.g., 300). Do not dial 0 or 01-04. 24 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Operation Distinctive Ringing Distinctive Ringing is enabled by default. To change your handset’s ringing tone: - Outside calls ring with two short rings followed by one long. - Intercom calls ring with one long ring. 1. While idle, press RING/VOL. - You hear the selected ringing tone. The tone will ring for about 2 seconds unless you press RING/ VOL to select another tone. - There are four ring tones from which to choose. The default setting is hi-lited. Display Name Description Ring Type A High High pitch ring, loud Ring Type A Low High pitch ring, soft Ring Type B High Low pitch ring, loud Ring Type B Low Low pitch ring, soft Ring Type C High High pitch warble, loud Ring Type C Low High pitch warble, soft Ring Off Vibrate1 1 While the handset is in the charger, the Ring Off setting uses Ring Type A Low. To turn the ringer off: 1. While your phone is idle, press and hold ON/OFF MUTE for five seconds. - The OFF icon will display indicating that the ringer is off. Do Not Disturb Override Do Not Disturb Override is disabled by default. To use Do Not Disturb Override: 1. Dial your co-worker. 2. When you hear DND tone, dial 1. 3. The system automatically places a ringing Intercom call to your co-worker. Extension Hunting Extension Hunting is disabled by default. To temporarily install or remove your extension from your UCD group: 1. Press TALK. 2. Dial *5, then . . . 3. Dial 4 to return your extension to your group, or Dial 6 to remove your extension from your group. DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 25 2 Feature Operation Forced Trunk Disconnect Forced Trunk Disconnect is disabled by default. To disconnect a busy outside line: 1. Press line key for busy outside line. OR Press TALK and dial the line’s Line Access Code (e.g., 101 for line 1). 2. Dial # to disconnect the line. 3. Press line key and dial the number you want to call. Group Call Pickup Group Call Pickup is disabled by default. To answer a call ringing a phone in your Pickup Group: 1. Press TALK and dial *#. OR Press the flashing Group Pickup key. Group Ring Group Ring is disabled by default. To answer a call ringing into your Ring Group: 1. Press TALK. Hold Hold is enabled by default. To place an outside call on System Hold: 1. Press HOLD. - The line key flashes fast to indicate that it is on Hold. - The line will recall with a distinctive “wink-on” flash rate if you leave it on Hold too long. To place an outside call on Exclusive Hold: 1. Press HOLD twice. - The line key flashes with a distinctive “wink-on” flash rate to show when it is on Hold or recalling. To place an Intercom call on Hold: 1. Press HOLD. To pick up an outside call on Hold: 1. Press the flashing line key. To pick up an Intercom call on Hold: 1. Press TALK + HOLD. 26 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Operation Hotline Hotline is disabled by default. Hotline Key Flash Rates When the key is: The covered extension is: Off Idle or not installed On Busy Flashing Fast Wink Off In DND for intercom calls (option 2) or all calls (option 3) In DND for outside calls (option 1) To place a call to your Hotline partner: 1. Press your Hotline key. 2 To Transfer your outside call to your Hotline partner: 1. While on the call, press your Hotline key. 2. (Optional) Announce the call. 3. Press TALK to hang up and Transfer the call. To answer a call from your Hotline partner. 1. Press TALK Intercom Intercom is enabled by default. To place an Intercom call: 1. Press TALK + Dial your co-worker’s extension number. - To call a Door Box, dial the Door Box extension number. You cannot control the Door Box relay. To answer an Intercom call ringing your phone: 1. Press TALK. Last Number Redial Last Number Redial is enabled by default. To redial your last call: 1. Press a line key + REDIAL. DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 27 Feature Operation Meet Me Conference Meet Me Conference is enabled by default. To set up a Meet-Me Conference: 1. Press TALK. 2. Dial *1 + Dial a page zone number + Announce Meet-Me Conference code (#11 or #12). 3. Press TRANSFER + Dial the announced Meet-Me Conference code. To join a Meet-Me Conference: 1. Listen for page announcing the Meet-Me Conference. 2. Press TALK. 3. Dial the announced Meet-Me Conference code (#11 or #12). Message Waiting Message Waiting is available by default, but only in systems without Voice Mail installed. To leave a Message Waiting: 1. Place Intercom call to co-worker + Dial 8. - The extension you call can be unanswered, busy, or in Do Not Disturb. To answer a Message Waiting: - Your “New Mail” icon indicates that you have a Message Waiting. 1. Press TALK + Dial *8. Microphone Mute Microphone Mute is enabled by default. To mute your handset’s microphone: 1. While on a call, press ON/OFF MUTE. - The TALK icon flashes while your microphone is muted. To cancel Microphone Mute: 1. While on a call, press ON/OFF MUTE. - The TALK icon stops flashing. - Microphone Mute automatically cancels when you hang up. Monitor / Silent Monitor Monitor / Silent Monitor is disabled by default. To Monitor a call: 1. Call busy co-worker + Dial 6. 28 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Operation Night Service / Night Ring Night Service is disabled by default. To activate or deactivate Night Service: 1. Press your Night key. To answer a call ringing the paging system at night: 1. Press TALK + Dial *0. Off-Hook Signaling Off-Hook Signaling (Camp-On tones) is available for Intercom calls by default. While busy on a call, you can receive Camp-On tones when another call is trying to get through. Paging Paging is available by default. To make an Internal Paging Announcement: 1. Press TALK. 2. Dial *1. 3. Dial the Page Zone number (1-7 or 0 for All Call). 4. Make announcement and hang up. Park Park is available by default. To Park a call in a System Park Orbit: 1. While on an outside call, press TRANSFER. 2. Dial * and the System Park Orbit (60-69). 3. Press TALK to hang up. To retrieve a call from a System Park Orbit: 1. Press TALK + Dial * and the System Park Orbit (60-69). To Park a call at a co-worker’s extension (using Personal Park): 1. While on an outside call, press TRANSFER. 2. Dial **. 3. Dial the number of the extension at which you want to Park the call. 4. Press TALK to hang up. To retrieve a call parked at a co-worker’s extension: 1. Press TALK + Dial ** and the number of the extension at which the call is parked. DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 29 2 Feature Operation Prime Line Preference Intercom Prime Line Preference is enabled by default. To place a call on your Prime Line: 1. Press TALK + Dial the call normally. - To bypass your Prime Line, press another line key before pressing TALK. Privacy Release Groups Privacy Release Groups is disabled by default. To join an outside call with a member of your Privacy Release Group: 1. Press the busy line key. - Your display shows: CONFERENCE CALL To prevent a member of your Privacy Release Group from joining your call: 1. Place or answer an outside call on a line key. 2. Press the line key. 3. Press the line key again to allow a co-worker to join in. Programmable Function Keys By default, keys 1-4 are line keys for outside lines 1-4. You can only set up cordless telephone function keys from system programming. Cordless Telephone Programmable Function Keys Description Code BLF Operation Undefined 00 - - Loop Key, Switched 01 Off: Idle On: You are on a loop key call. Slow Flash: Call is ringing the loop key Incoming: Press key to answer outside call. Outgoing: Press key + Dial trunk group (0-9) to place call. Loop Key, Fixed 02 + Trunk Group (90-98) Off: Idle On: You are on a loop key call. Slow Flash: Call is ringing the loop key Press key to place or answer outside call. Line Key 03 + Trunk number (e.g., 1) Off: Idle On: Line busy Slow Flash: Line ringing Press key to place or answer outside call. Park Orbit Key 04 + System Orbit (60-69) Off: Park Orbit idle. On: Call parked in orbit by a coworker Fast Flash: Has a call you parked. Press key to Park or retrieve call. 30 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Operation Cordless Telephone Programmable Function Keys Description Code BLF Hotline Key 05 + Partner’s extension Off: Partner is idle On: Partner is ringing or busy Fast Flash: Partner in DND for Intercom calls (option 2) or all calls (option 3). Wink Off: Partner in DND for outside calls (option 1) Press key to call or Transfer to Hotline partner. Call Coverage Immediate Ring 06 + Covered extension Press key to call or pick up a call ringing the covered extension. Call Coverage No Ring 07 + Covered extension Call Coverage Delay Ring 08 + Covered extension Off: Covered extension idle. On: Covered extension busy. Slow Flash: Co-worker ringing Fast Flash: Covered extension in DND for Intercom calls (option 2) or all calls (option 3). Wink Off: Covered extension in DND for outside calls (option 1) Group Pickup Immediate Ring 09 + Pickup Group (1-8) Press key to answer call ringing pickup group. Group Pickup No Ring 10 + Pickup Group (1-8) Off: Call not ringing pickup group Slow Flash: Call ringing pickup group Group Pickup Delay Ring 11 + Pickup Group (1-8) Page Zone Key 13 + Page Zone (1-7, 0 for all call) Off: Page Zone idle. On: Page Zone busy. Press to Page into the assigned zone. System Speed Dial Key 14 + System bin number (200-299) No BLF. Press to dial stored number. Personal Speed Dial Key 15 + Personal bin number (701-720) Call Timer Key Operation Not available. Voice Mail Record Key 17 Off: Recording off. On: Recording being set up. Fast Flash: Recording on. Press to start and stop recording conversation into mailbox. Night Key 18 + CLEAR Off: System in Day Mode. On: System in Night Mode. Press to switch the day/night mode of the system. Split Key 20 No BLF. Press to switch between calls. See the Split feature for more. ICM Directory Key Reverse Voice Over Key Not available. 23 + Covered extension DS1000/2000 Cordless Telephone User Guide Off: Covered extension idle. On: Covered extension busy. Slow Flash: Co-worker ringing Fast Flash: Covered extension in DND for Intercom calls (option 2) or all calls (option 3). Wink Off: Covered extension in DND for outside calls (option 1) • • While on a handset call, press key to place private Intercom call to co-worker. While idle, press to call coworker. Chapter 2: Features ◆ 31 2 Feature Operation Cordless Telephone Programmable Function Keys Description Code BLF Operation Message Center / Voice Mail Key 24 + Your extension or Message Center Extension Off: No messages in associated mailbox Fast Flash: Messages are waiting in associated mailbox • TALK + Press to call associated mailbox. Save Key 25 No BLF • While on a call, press key to Save number you just dialed. While idle, press key to redial previously saved number. • Account Code Key 26 Off: Account Code inactive. On: Account Code active for call. Fast Flash: Account Code entry mode. Press to enter Account Code, then press again to return to call. Call Forwarding Key 27 Off: Call Forwarding disabled. Fast Flash: Extension in Call Forwarding programming mode. Wink Off: Call Forwarding enabled. • Headset Key • While idle, enters Call Forwarding programming mode (the same as pressing TALK and dialing *3). While busy, switches Call Forwarding on and off. Not available. Removing Lines and Extensions Removing Lines and Extensions is disabled by default. To removes lines and extensions from service: 1. Press TALK. 2. Dial #40. 3. Dial the number of the extension you want to remove or return to service (e.g., 300). OR Dial the number of the trunk you want to remove or return to service (e.g., 101). 4. Dial 4 to return or 6 to remove. 32 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Operation Reverse Voice Over Reverse Voice Over is disabled by default. Reverse Voice Over Key Flash Rates When the key is: The covered extension is: Off Idle or not installed On Busy Flashing Fast Wink Off In DND for intercom calls (option 2) or all calls (option 3) In DND for outside calls (option 1) To place a Reverse Voice Over call: 1. While on a handset call, press and hold your Reverse Voice Over key. - You hear two beeps, then conversation with your co-worker in your handset. To return to your initial caller: 1. Release your Reverse Voice Over key. To place a call to the co-worker assigned to your Reverse Voice Over key: 1. While your handset is idle, press your Reverse Voice Over key. - You hear two beeps, then conversation with your co-worker. Ringing Line Preference Ringing Line Preference is enabled by default. ■ With Ringing Line Preference enabled, pressing TALK will answer the ringing call. - To bypass Ringing Line Preference, press a line key or Programmable Function Key before pressing TALK. ■ With Ringing Line Preference disabled, pressing TALK will provide Intercom dial tone (instead of answering the ringing call). Save Number Dialed Save Number Dialed is disabled by default. To save the outside number you just dialed: 1. Press your Save Programmable Function Key. To redial the saved number: 1. Press your Save Programmable Function Key. - If the line you select is busy, you may be able to dial 2 to wait for the line to become free. DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 33 2 Feature Operation Speed Dial There are no Speed Dial numbers stored by default. Note: You cannot program Personal or System Speed Dial bins from your Cordless Telephone. See your Communications Manager. To dial a System Speed Dial number: 1. Press TALK + Dial # + Dial the bin number (e.g., 200). To dial a Personal Speed Dial number: 1. Press TALK + Dial # + Dial the bin number (e.g., 200). Split Split is disabled by default. You must have a Split key programmed to use this feature. Refer to the Programmable Function Keys feature for more. To Split between your current Intercom call and a new Intercom call: 1. Press HOLD to place your current Intercom call on Hold. 2. Wait for your display to return to idle. 3. Place or answer second Intercom call. 4. Press the Split key to switch between your two Intercom calls. To Split between your current outside call and an Intercom call: 1. Press TRANSFER to place the outside call on Hold. 2. Place or answer waiting Intercom call. 3. Press the Split key to switch between the Intercom call and the outside call. To Split between your current Intercom call and an outside call: 1. Press HOLD to put your Intercom call on Hold. 2. Press a line key to place or answer your outside call. 3. Press your Split Programmable Function Key to switch between the calls. To Split between your current outside call and a waiting Intercom call: 1. Press TRANSFER to place your current outside call on Hold. 2. Press TALK to hang up. 3. Place or answer new outside call. 4. Press the Split key to switch between your two calls. 34 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Operation Tandem Trunking Tandem Trunking is disabled by default. To set up a tandem call (Unsupervised Conference): 1. Place or answer an outside call. 2. Press CONF. 3. Place or answer another outside call. 4. Press CONF + TALK to hang up. - You can optionally press HOLD to place the Conference on Hold. Press one of the line keys + CONF to reinstate the tandem call. To disconnect a tandem call (using Forced Trunk Disconnect): 1. Press line key for busy line (or use Direct Line Access) + # to disconnect the line. To Barge In on a tandem call: - Use this procedure to rejoin a Conference already in progress. 1. Press line key for busy line (or use Direct Line Access) + 4 to Barge In. Transfer Transfer is enabled by default. To Transfer your call: 1. Do not hang up. 2. Press TRANSFER. 3. Dial your co-worker’s extension number. - You can also Transfer the call to a Ring Group or UCD Group master number. 4. Announce the call + Press TALK to make a Screened Transfer. OR Press the flashing line key to return to the call if your co-worker doesn’t want it. OR Press TALK to send the call through unscreened. To Transfer your call to a co-worker’s mailbox: 1. Do not hang up. 2. Press TRANSFER + Dial your co-worker’s extension. 3. Dial 8. - To Transfer the call to your own mailbox, press your own Message Center key. 4. Press TALK to hang up. DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 35 2 Feature Operation Trunk (Line) Queuing and Callback Trunk (Line) Queuing and Callback are disabled by default. To queue for a busy line: 1. Press line key for busy line. OR Press TALK and dial line’s Direct Line Access code (e.g., 101 for line 1). 2. Dial 2; do not hang up. 3. When the line becomes free, you automatically connect. - When you hear dial tone from the line, you can place your call again. To leave a Line Callback for a busy line: 1. Press line key for busy line. OR Press TALK and dial line’s Direct Line Access code (e.g., 101 for line 1). 2. Dial 2 + Hang up. 3. When the line becomes free, the system automatically calls you back. - You must answer within 4 rings or the system cancels the Callback. Voice Mail Voice Mail is disabled by default. The “new mail” icon indicates when you have messages. If you have a Message Center key for your own extension, it will flash when you have new messages. To call your mailbox: 1. Press TALK + Dial *8. OR Press TALK + Press your own Message Center key. - If requested by Voice Mail, enter your security code. To leave a message in the mailbox of an unanswered extension: 1. Dial 8. - The Voice Mail system will prompt you to leave a message. To activate or cancel Call Forwarding to your mailbox: 1. Press TALK and dial *3. 2. Dial the Call Forwarding type: 0 = Cancel your extension’s Call Forwarding 2 = Call Forwarding Busy/No Answer 4 = Call Forwarding Immediate 6 = Call Forwarding No Answer 3. Dial the Voice Mail master number (e.g., 700). 4. Dial 2 to forward all calls; 8 to forward just outside calls. To Transfer your call to a co-worker’s mailbox: 1. Do not hang up. 36 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Operation 2. Press TRANSFER + Dial your co-worker’s extension. 3. Dial 8. - To Transfer the call to your own mailbox, press your own Message Center key. 4. Press TALK to hang up. To record your active call in your Mailbox: Only one party on a call can use Conversation Record at any one time. This includes Intercom calls and Conference calls. 1. While on a call, press your Voice Mail Record key. - Your Voice Mail Record key lights while your system calls your mailbox. Once recording begins, the key flashes fast and you hear the voice prompt, “Recording.” To stop Conversation Record: 1. Press your Voice Mail Record key. To call the Message Center: - The Message Center key flashes fast when there are new messages in the Message Center Mailbox. - You can have a Message Center key for your own extension, if desired. 1. Press TALK + Press the Message Center key. To Transfer a call to the Message Center: 1. Press the Message Center key + Press TALK to hang up. - Your caller will be prompted to leave a message in the Message Center mailbox. Voice Over Voice Over is disabled by default. To initiate a Voice Over to a busy extension: 1. Dial 9. - You hear two beeps, then you can speak with your co-worker. A co-worker cannot send a Voice Over to your extension. Volume Control Volume Control is enabled by default. The adjust volume while on a call: 1. Press RING/VOL. - This adjusts the handset receiver volume, not the volume of your transmitted voice. - There are four volume levels: Low, Medium, High, and Maximum. - When you hang up, your handset retains the volume level you selected. DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 37 2 Feature Operation Walking Class of Service Walking Class of Service is disabled by default. To enable Walking Class of Service at a co-worker’s cordless telephone: 1. Press TALK + Dial ##0. 2. Dial your own extension number + HOLD. 3. Enter your PIN number + HOLD. 4. Place any call or use any feature allowed by your Toll Restriction and Class of Service settings. - You can place additional calls. Walking Class of Service will automatically deactivate after 10 seconds. 38 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide Feature Summary Feature Summary Cordless Telephone Feature Summary DS1000/2000 Cordless Telephone Feature Summary (Page 1 of 3) Feature Available Default Comment Alphanumeric Display Yes Enabled Handset feature Auto Redial No N/A Background Music No N/A Barge In Yes Disabled Call Coverage Keys Yes Disabled Call Forwarding Yes Enabled Call Forwarding Off Premise Yes Disabled Call Timer No N/A Call Waiting/Camp On Yes Enabled Callback Yes Enabled Caller ID Yes Disabled Caller ID Logging No N/A Central Office Calls, Answering Yes Enabled Central Office Calls, Placing Yes Enabled Conference Yes Enabled Dial Number Preview No N/A Direct Station Selection No N/A Direct Station Selection, Console No N/A Direct Trunk Access Yes Operator Only Directed Call Pickup Yes Enabled Directory Dialing No N/A Distinctive Ringing Yes Enabled Do Not Disturb No N/A Do Not Disturb Override Yes Disabled Extension Locking No N/A Extension Hunting Yes Disabled Flash No N/A Forced Trunk Disconnect Yes Operator Only Group Call Pickup Yes Disabled Group Listen No N/A Group Ring Yes Disabled Handsfree No N/A Headset Compatibility Yes Enabled Hold, Exclusive Yes Enabled DS1000/2000 Cordless Telephone User Guide 2 Second Call and Third Party Caller ID not available Some codes are disabled by default. Handset feature Handset feature Chapter 2: Features ◆ 39 Feature Summary DS1000/2000 Cordless Telephone Feature Summary (Page 2 of 3) Feature Available Default Hold, Intercom Yes Enabled Hold, System Yes Enabled Hotline Yes Disabled Interactive Soft Keys No N/A Last Number Redial Yes Enabled Meet Me Conference Yes Enabled Message Waiting Yes Enabled Microphone Mute Yes Enabled Monitor/ Silent Monitor Yes Disabled Night Service/Night Ring Yes Disabled Off-Hook Signaling Yes Enabled for ICM Paging Yes Enabled Park Yes Enabled Prime Line Preference Yes Intercom Prime Line Privacy Release Groups Yes Disabled Programmable Function Keys Yes Line Keys 1-4 Removing Lines and Extensions from Service Yes Operator only Reverse Voice Over Yes Disabled Ringing Line Preference Yes Enabled Save Number Dialed Yes Disabled Selectable Display Messaging No N/A Speed Dial, Extension Yes Enabled - No numbers stored Numbers must be stored via system programming Speed Dial, System Yes Enabled --No numbers stored Numbers must be stored via system programming or another non-cordless user Split Yes Disabled Tandem Trunking Yes Disabled Time and Date No N/A Transfer Yes Enabled Trunk (Line) Queuing Yes Operator only User Programmable Features No N/A Voice Mail Yes Disabled 40 ◆ Chapter 2: Features Comment Handset feature. Enhanced Last Number Redial not available. Scrolling through waiting messages not available. Camp-On only. Off-hook ringing not available. Handset has an icon for new messages. Answering Machine Emulation and Message Check are not available. DS1000/2000 Cordless Telephone User Guide Feature Summary DS1000/2000 Cordless Telephone Feature Summary (Page 3 of 3) Feature Available Default Comment Voice Over Yes Disabled Handset cannot receive a Voice Over. Volume and Contrast Control Yes Enabled Volume control is a handset feature. Contrast Control is not available. Walking Class of Service Yes Disabled Programming the System No N/A Handset cannot enter programming mode 2 DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 41 Feature Summary 42 ◆ Chapter 2: Features DS1000/2000 Cordless Telephone User Guide NEC Unified Solutions, Inc. 4 Forest Parkway, Shelton, CT 06484 Tel: 800-365-1928 Fax: 203-926-5458 www.necunifiedsolutions.com Other Important Telephone Numbers Sales: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5450 Customer Service: . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5444 Customer Service FAX: . . . . . . . . . . . . . . . . . . . . . . .203-926-5454 Technical Service: . . . . . . . . . . . . . . . . . . . . . . . . . . .203-925-8801 Discontinued Product Service: . . . . . . . . . . . . . . . . . .900-990-2541 Technical Training: . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5430 Emergency Technical Service (After Hours) . . . . . . . .203-929-7920 (Excludes discontinued products) *80683INS01* 80683INS01 NEC Unified Solutions, Inc. 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 www.necunifiedsolutions.com June 21, 2004 Printed in U.S.A.
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