Nedap N V HH2RFID Hand held UHF RFID Reader for in-store retail applications User Manual Manual ASSY HH2

N. V. Nederlandsche Apparatenfabriek NEDAP Hand held UHF RFID Reader for in-store retail applications Manual ASSY HH2

Contents

14_Manual ASSY HH2-v50-20150909_1640_CGDHH2RFID

!D Hand 2Manual ASSY HH2
Page of 2 22 Manual ASSY HH2Contents1 Introduction _________________________________________________________________________________ 3RFID Regions ______________________________________________________________________________ 4CE WEEE __________________________________________________________________________________ 42 Product overview ____________________________________________________________________________ 5Box contents ______________________________________________________________________________ 5Components and connections _______________________________________________________________ 6Add-ons __________________________________________________________________________________ 63 Using the device _____________________________________________________________________________ 8Turning it on ______________________________________________________________________________ 8Charging it ________________________________________________________________________________ 8Linking it to an accessory device ____________________________________________________________ 10Reading RFID labels _______________________________________________________________________ 11Reading a barcode ________________________________________________________________________ 12Turning it off _____________________________________________________________________________ 134 LEDs ______________________________________________________________________________________ 14Status LED _______________________________________________________________________________ 14Bluetooth LED ____________________________________________________________________________ 14Battery LED ______________________________________________________________________________ 155 App development ___________________________________________________________________________ 166 Troubleshooting ____________________________________________________________________________ 177 Regulatory information ______________________________________________________________________ 18FCC and IC Compliance statement ___________________________________________________________ 18FCC and IC Radiation Exposure Statement ____________________________________________________ 18FCC Information to the user ________________________________________________________________ 19Information for Taiwan ____________________________________________________________________ 19Trademarks ______________________________________________________________________________ 19Licenses _________________________________________________________________________________ 208 About Nedap _______________________________________________________________________________ 21About ___________________________________________________________________________________ 21Contact __________________________________________________________________________________ 21
Page of 3 22 Manual ASSY HH21 IntroductionThe Nedap !D Hand 2 (ASSY HH2) is an RFID handheld reader that is easy to use, lightweight and has a highperformance. It can be connected with Bluetooth to a 3rd party device. Due to the 'Made for iPhone, iPod,iPad' certification it works with iOS devices.The !D Hand 2 is able to read and write UHF RFID labels (RAIN RFID) and also includes a 2D barcode scanner.The !D Hand 2 can be charged wireless with a docking station, or by the Micro USB connector.Knowledge Base articlesThis manual provides an overview of the products, the installation and configuration. To obtain moredetails on various topics or background information, several Knowledge Base articles are available,and are referred to in this manual. You can find the Knowledge Base articles on the Nedap RetailPartner Portal.This manual covers the following products:Articlenumber Article name Technologies FCC ID IC9215441 !D Hand 2 - ASSY HH2 RFID R1WHITEUHF RFID, 2DBarcode9565035 !D Hand 2 - ASSY HH2 RFID R2WHITEUHF RFID, 2DBarcodeCGDHH2RFIDContains:QOQWT121444A-HH2RFIDContains:5123A-BGTWT12A
Page of 4 22 Manual ASSY HH2RFID RegionsRegion 1: Europe (ETSI EN 302 208), Armenia, Azerbaijan, Hong Kong, India, Jordan, Oman, Russia, SaudiArabia, South Africa, Tunisia and United Arab EmiratesRegion 2: United States (FCC Part 15.247), Brazil, Argentina, Canada, Chile, Colombia, Costa Rica, DominicanRepublic, Israel, Mexico, Panama, Peru, Taiwan, Uruguay and VenezuelaRegion 3: People's republic of China, New Zealand, Australia, Singapore, Hong Kong, Japan, Korea, Thailandand VietnamCE WEEEThis European Standard specifies a marking:of electrical and electronic equipment in accordance with Article 11(2) of Directive 2002/96/EC(WEEE); This is in addition to the marking requirement in Article 10(3) of this Directive which requiresproducers to mark electrical and electronic equipment put on the market after 13 August 2005 with a‘crossed-out wheeled bin’ symbol.that applies to electrical and electronic equipment falling under Annex IA of Directive 2002/96/EC,provided the equipment concerned is not part of another type of equipment that does not fall withinthe scope of this Directive. Annex IB of Directive 2002/96/EC contains an indicative list of the products,which fall under the categories set out in Annex IA of this Directive;that serves to clearly identify the producer of the equipment and that the equipment has been put onthe market after 13 August 2005.
Page of 5 22 Manual ASSY HH22 Product overviewThe !D Hand 2 is available in certain hardware editions depending on the region.In this document the following abbreviations will be used from here onwards:' ' is an abbreviation for UHF RFID technology.RFID technologyBox contentsArticle number Article name Box contents9215441 ASSY HH2 RFID R1 WHITE !D Hand 2Micro USB chargerManual9565035 ASSY HH2 RFID R2 WHITE
Page of 6 22 Manual ASSY HH2Components and connectionsIn the following schematic drawing the components and connections of the !D Hand 2 are highlighted.Number Component Description1 Button The button is used to control the !D Hand 2.2 Status LED Indicator that indicates whether the !D Hand 2 is on, off or operating.3 RFID antenna Antenna that is used to read the RFID labels.4 2D barcode scanner Barcode scanner to read all common 1D and 2D barcodes.5 Serial number indication Serial number indication that is useful during Bluetooth pairing.6 Bluetooth LED Indicator for the Bluetooth connection status.7 Micro USB connector The Micro USB connector can be used to charge the device.8 Battery LED Status of the battery is indicated with this LED.Add-onsThere are several add-ons available for the !D Hand 2. The add-ons have their own manual, however, we willdiscuss the function of those add-ons here.
Page of 7 22 Manual ASSY HH2Docking stationThe docking station is a wireless charging station for the !D Hand 2. When placing the !D Hand 2 in thedocking station, it will automatically start charging. The docking station can be mounted on the wall or placedon a table or desk. The docking station has a Micro USB connector for a charger.BumperThe bumper protects the !D Hand 2 in challenging environments. It is made out of rubber. You can slide it overthe !D Hand 2.Combining the bumper and docking stationWhen the bumper is being used on the !D Hand 2, the device cannot be placed in the dockingstation. The Micro USB charger can be used to charge it.
Page of 8 22 Manual ASSY HH23 Using the deviceThe !D Hand 2 has just one button which makes it extremely easy to operate. Feedback is provided by meansof the three LEDs, sounds and a vibration motor.Turning it onTo turn the !D Hand 2 on, press and immediately release the button. You should feel a short buzz as you pressthe button and the Status LED will turn on.Step Action and/or result1 Press and immediately release the button.2 The Status LED will turn on.When nothing happensWhen nothing happens when you press the button, the battery might be empty. Please first chargethe !D Hand 2 before you try to use it.Charging itCharging the !D Hand 2 can be done in two ways:
Page of 9 22 Manual ASSY HH21. 2. Using the included Micro USB charger.Using the optional docking station.Docking stationFor instructions how to operate the !D Hand docking station, please refer to the manual of thedocking station.To charge the !D Hand 2 using the Micro USB charger, connect the Micro USB charger to the Micro USB port atthe handle of the device.When connected, the Battery LED should turn one of two colors:When the Battery LED turns green, the device is already fully charged.When the Battery LED turns orange, the device starts charging.
Page of 10 22 Manual ASSY HH2Step Action and/or result1 Connect a Micro USB charger.2The Battery LED will turn on. It will indicate whether the device has started charging (orange) or is alreadyfully charged (green).Charging with other chargersYou can also charge the !D Hand 2 by using a Micro USB cable and connect the device to a computer.Note that the !D Hand 2 charges faster when using the supplied Micro USB charger instead of beingconnected to a computer.Linking it to an accessory deviceTo use the !D Hand, it should be linked to an accessory device. Please follow the instructions on how to link itin the manual of the accessory device.You can find the Bluetooth name of the device at the bottom of the !D Hand 2. It is listed as ‘!D Hand XXX’,where XXX are part of the serial number of the device. This should make it easy to recognize with !D Hand 2you are pairing with.!D Hand 2 should be turned on before you can link itPlease note that the !D Hand 2 should be turned on before you can link it up with the accessorydevice.
Page of 11 22 Manual ASSY HH2Reading RFID labelsTo read RFID labels, navigate in the app on the accessory device to a page where it can read RFID labels.Press and immediately release the button of the !D Hand 2. It should start reading RFID labels. This is indicatedby the blinking Status LED.When the button is pressed and immediately released again, the !D Hand 2 should stop reading.Step Action and/or result1 Press and immediately release the button.2The Status LED will start blinking.The !D Hand 2 will start reading RFID labels.Linking to accessory deviceBefore the !D Hand 2 can be used, it need to be linked to an accessory device.
Page of 12 22 Manual ASSY HH2Reading a barcodeTo read a barcode, navigate in the app on the accessory device to a page where it can read a barcode.Press and immediately release the button of the !D Hand 2. It should start reading a barcode. This is indicatedby the blinking Status LED.When the button is pressed and immediately released again, the !D Hand 2 should stop reading.Step Action and/or result1 Press and immediately release the button.2The Status LED will start blinking.The !D Hand 2 will start reading a barcode.Linking to accessory deviceBefore the !D Hand 2 can be used, it need to be linked to an accessory device.
Page of 13 22 Manual ASSY HH2Turning it offThe !D Hand 2 can be turned off by holding the button for five seconds. This will immediately disconnect alllinked accessory devices and stop all operations.Step Action and/or result1 Hold the button for five seconds.2 The white status LED will turn off.
Page of 14 22 Manual ASSY HH24 LEDsStatus LEDColor Status ExplanationWhiteOn The !D Hand 2 is on.Off The !D Hand 2 is off.Blinking The !D Hand 2 is busy with reading RFID labels, writing RFID labels or reading a barcode.Fading The !D Hand 2 is charging in the docking station.Bluetooth LEDColor Status ExplanationBlueOn There is an active Bluetooth connection.Off There is no active Bluetooth connection.Blinking A Bluetooth connection is being established.
Page of 15 22 Manual ASSY HH2Battery LEDColor Status ExplanationOrange On The !D Hand 2 is charging.Green On Charging is completed.RedOn The battery is almost empty.Blinking The battery is empty.Wireless charging in docking stationWhen the !D Hand 2 is charged in the docking station and the charging is completed, the Battery LEDwill turn OFF.
Page of 16 22 Manual ASSY HH25 App developmentTo use the !D Hand 2, it needs to be linked to an accessory device with an app running on it that controls the!D Hand 2. Nedap Retail provides two free apps in the Apple App Store that can demonstrate the use of the !DHand 2. Those apps are:!D Hand 2; an app that exposes functionality of the !D Hand 2 for people that are evaluating the device.!D Cloud; an app that provides RFID functionality for retail stores.We welcome you to develop your own app! Nedap Retail provides Software Development Kits for threeoperating systems and programming languages:iOS (Objective C/ Swift)Android (Java)Windows (C#)Please contact our support via for moresupport-retail@nedap.com (mailto:support-retail@nedap.com)information.
Page of 17 22 Manual ASSY HH26 TroubleshootingIf the device is not working correctly, please check the troubleshooting options below. If it is not possible tosolve your issue, you can find support options in the next chapter.Symptom Cause SolutionNothing happens when thebutton is pressed.If the Status LED is not on, and doesn't turn on whenyou press the button, the battery is empty.Charge the handheld with aMicro USB charger or thedocking station.If the Status LED is on, and nothing happens when youpress a button, there is no app actively controlling thedevice.Pair with a 3rd party device andstart a controlling app.When I press the button, theStatus LED doesn't go on, but Ihear a beep.The battery is empty.Charge the handheld with aMicro USB charger or thedocking station.My 3rd party device doesn'tdiscover the !D Hand 2 overBluetoothThe !D Hand 2 is turned off (Status LED is off). Press the button to turn it on.The !D Hand 2 is already paired to another device. Disconnect the !D Hand 2 fromthe other device.
Page of 18 22 Manual ASSY HH27 Regulatory informationFCC and IC Compliance statementThis device complies with part 15 of the FCC Rules and to RSS210 of Industry Canada. Operation is subject tothe following two conditions:(1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesiredoperation.Changes or modifications not expressly approved by the party responsible for compliance could void theuser’s authority to operate the equipment.Cet appareil se conforme aux normes CNR210 exemptés de license du Industry Canada. L’opération estsoumis aux deux conditions suivantes:(1) cet appareil ne doit causer aucune interférence, et(2) cet appareil doit accepter n’importe quelle interférence, y inclus interférence qui peut causer uneopération non pas voulu de cet appareil.Les changements ou modifications n’ayant pas été expressément approuvés par la partie responsable de laconformité peuvent faire perdre à l’utilisateur l’autorisation de faire fonctionner le matériel.FCC and IC Radiation Exposure StatementThis equipment complies with FCC and Canadian radiation exposure limits set forth for an uncontrolledenvironment. This equipment should be installed and operated with a minimum distance of 20 cm betweenthe radiator and your body. This transmitter must not be co-located or operating in conjunction with any otherantenna or transmitter.Cet équipement est conforme a CNR102 limites énoncées pour un environne- ment non contrôlé. Cetéquipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre corps.This Class B digital apparatus complies with Canadian ICES-3. Cet appareil numérique de Classe B estconforme à la norme Canadienne NMB-3.
Page of 19 22 Manual ASSY HH2FCC Information to the userNote: This equipment has been tested and found to comply with the limits for a class B digital devices,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment generates, uses and can radiate radiofrequent energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipmentdoes not cause harmful interference to radio or television reception, which can be determine by turning theequipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver.Any changes or modifications not expressly approved by the party responsible for compliance couldvoid the user's authority to operate the equipment. To ensure compliance with FCC regulations, useonly the shielded interface cables provided with the product, or additional specified components oraccessories that can be used with the installation of the product.Information for Taiwan第十二條　　經型式認證合格之低功率射頻電機，非經許可， 公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信； 經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。, 前項合法通信， 指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、 科學及醫療用電波輻射性電機設備之干擾。TrademarksiPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple Inc., registeredin the U.S. and other countries. iOS is a registered trademark of Apple Inc.“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designedto connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meetApple performance standards. Apple is not responsible for the operation of this device or its compliance withsafety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad mayaffect wireless performance.
Page of 20 22 Manual ASSY HH2LicensesThe !D Hand 2 uses FreeRTOS ( , a real-time operating system. Thiswww.freertos.org) (http://www.freertos.org))software is provided to Nedap under the GPL license, with two exceptions. If requested, the source code ofFreeRTOS will be provided by Nedap.The full license for FreeRTOS can be found here: http://www.freertos.org/license.txt
Page of 21 22 Manual ASSY HH28 About NedapAboutAt Nedap Retail, we work around the globe to deliver industry-leading products, services and solutions for ourcustomers’ diverse needs in loss prevention, stock management and store monitoring. Our inventive thinkingand collaborative spirit allows us to deliver tailor-made solutions for the fast paced retail sector.We simplify retail management while improving your customers’ shopping experience. By taking mostrecurring tasks off your hands, we create time for you to devote to your customers. And that is what retail is allabout. Whether you run a small local store or a large international chain, you will benefit from our broad rangeof products, ideas and services. Nedap solutions are built upon 40 years of global experience, marketexpertise and close cooperation with leading retailers. Our worldwide operations are supported by a flexiblenetwork of certified partners across the globe. Nedap systems are future-proof (RFID-ready), cost-efficient andeco-friendly. Our mission is simply to make sure your customers maintain the best shopping experience whilstwe help you protect your profits. Our philosophy: "your store - our store."ContactIf you need any further details or require help in preparing an installation, executing an installation orservicing an installation you are always welcome to contact our support team at: .support-retail@nedap.com Suggestions for improving our products and documentation are of course always welcome.
Page of 22 22 Manual ASSY HH2Last modification: 03 August 2015 13:45N.V. Nederlandsche Apparatenfabriek 'Nedap'Parallelweg 2dNL-7141 DC Groenlothe Netherlands

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