Nedap N V HH2RFID Hand held UHF RFID Reader for in-store retail applications User Manual Manual ASSY HH2

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Document ID	2817351
Application ID	Q1Dp1973c2eiYQec2jgjXg==
Document Description	14_Manual ASSY HH2-v50-20150909_1640_CGDHH2RFID
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	124.22kB (1552710 bits)
Date Submitted	2015-11-20 00:00:00
Date Available	2015-11-20 00:00:00
Creation Date	2015-09-09 16:40:00
Producing Software	Scroll PDF Exporter
Document Lastmod	2015-09-09 16:40:00
Document Title	Manual ASSY HH2
Document Author:	Nedap Retail

!D Hand 2
Manual ASSY HH2
Contents
1 Introduction _________________________________________________________________________________ 3
RFID Regions ______________________________________________________________________________ 4
CE WEEE __________________________________________________________________________________ 4
2 Product overview ____________________________________________________________________________ 5
Box contents ______________________________________________________________________________ 5
Components and connections _______________________________________________________________ 6
Add-ons __________________________________________________________________________________ 6
3 Using the device _____________________________________________________________________________ 8
Turning it on ______________________________________________________________________________ 8
Charging it ________________________________________________________________________________ 8
Linking it to an accessory device ____________________________________________________________ 10
Reading RFID labels _______________________________________________________________________ 11
Reading a barcode ________________________________________________________________________ 12
Turning it off _____________________________________________________________________________ 13
4 LEDs ______________________________________________________________________________________ 14
Status LED _______________________________________________________________________________ 14
Bluetooth LED ____________________________________________________________________________ 14
Battery LED ______________________________________________________________________________ 15
5 App development ___________________________________________________________________________ 16
6 Troubleshooting ____________________________________________________________________________ 17
7 Regulatory information ______________________________________________________________________ 18
FCC and IC Compliance statement ___________________________________________________________ 18
FCC and IC Radiation Exposure Statement ____________________________________________________ 18
FCC Information to the user ________________________________________________________________ 19
Information for Taiwan ____________________________________________________________________ 19
Trademarks ______________________________________________________________________________ 19
Licenses _________________________________________________________________________________ 20
8 About Nedap _______________________________________________________________________________ 21
About ___________________________________________________________________________________ 21
Contact __________________________________________________________________________________ 21
Page 2 of 22
Manual ASSY HH2
1 Introduction
The Nedap !D Hand 2 (ASSY HH2) is an RFID handheld reader that is easy to use, lightweight and has a high
performance. It can be connected with Bluetooth to a 3rd party device. Due to the 'Made for iPhone, iPod,
iPad' certification it works with iOS devices.
The !D Hand 2 is able to read and write UHF RFID labels (RAIN RFID) and also includes a 2D barcode scanner.
The !D Hand 2 can be charged wireless with a docking station, or by the Micro USB connector.
Knowledge Base articles
This manual provides an overview of the products, the installation and configuration. To obtain more
details on various topics or background information, several Knowledge Base articles are available,
and are referred to in this manual. You can find the Knowledge Base articles on the Nedap Retail
Partner Portal.
This manual covers the following products:
Article
number
9215441
9565035
Page 3 of 22
Article name
Technologies
!D Hand 2 - ASSY HH2 RFID R1
WHITE
UHF RFID, 2D
Barcode
!D Hand 2 - ASSY HH2 RFID R2
UHF RFID, 2D
WHITE
Barcode
FCC ID
IC
CGDHH2RFID
Contains:
1444A-HH2RFID
Contains:
QOQWT12
5123A-BGTWT12A
Manual ASSY HH2
RFID Regions
Region 1: Europe (ETSI EN 302 208), Armenia, Azerbaijan, Hong Kong, India, Jordan, Oman, Russia, Saudi
Arabia, South Africa, Tunisia and United Arab Emirates
Region 2: United States (FCC Part 15.247), Brazil, Argentina, Canada, Chile, Colombia, Costa Rica, Dominican
Republic, Israel, Mexico, Panama, Peru, Taiwan, Uruguay and Venezuela
Region 3: People's republic of China, New Zealand, Australia, Singapore, Hong Kong, Japan, Korea, Thailand
and Vietnam
CE WEEE
This European Standard specifies a marking:
of electrical and electronic equipment in accordance with Article 11(2) of Directive 2002/96/EC
(WEEE); This is in addition to the marking requirement in Article 10(3) of this Directive which requires
producers to mark electrical and electronic equipment put on the market after 13 August 2005 with a
‘crossed-out wheeled bin’ symbol.
that applies to electrical and electronic equipment falling under Annex IA of Directive 2002/96/EC,
provided the equipment concerned is not part of another type of equipment that does not fall within
the scope of this Directive. Annex IB of Directive 2002/96/EC contains an indicative list of the products,
which fall under the categories set out in Annex IA of this Directive;
that serves to clearly identify the producer of the equipment and that the equipment has been put on
the market after 13 August 2005.
Page 4 of 22
Manual ASSY HH2
2 Product overview
The !D Hand 2 is available in certain hardware editions depending on the region.
In this document the following abbreviations will be used from here onwards:
'RFID technology' is an abbreviation for UHF RFID technology.
Box contents
Article number Article name
Box contents
9215441
ASSY HH2 RFID R1 WHITE
!D Hand 2
Micro USB charger
9565035
ASSY HH2 RFID R2 WHITE
Manual
Page 5 of 22
Manual ASSY HH2
Components and connections
In the following schematic drawing the components and connections of the !D Hand 2 are highlighted.
Number
Component
Description
Button
The button is used to control the !D Hand 2.
Status LED
Indicator that indicates whether the !D Hand 2 is on, off or operating.
RFID antenna
Antenna that is used to read the RFID labels.
2D barcode scanner
Barcode scanner to read all common 1D and 2D barcodes.
Serial number indication Serial number indication that is useful during Bluetooth pairing.
Bluetooth LED
Indicator for the Bluetooth connection status.
Micro USB connector
The Micro USB connector can be used to charge the device.
Battery LED
Status of the battery is indicated with this LED.
Add-ons
There are several add-ons available for the !D Hand 2. The add-ons have their own manual, however, we will
discuss the function of those add-ons here.
Page 6 of 22
Manual ASSY HH2
Docking station
The docking station is a wireless charging station for the !D Hand 2. When placing the !D Hand 2 in the
docking station, it will automatically start charging. The docking station can be mounted on the wall or placed
on a table or desk. The docking station has a Micro USB connector for a charger.
Bumper
The bumper protects the !D Hand 2 in challenging environments. It is made out of rubber. You can slide it over
the !D Hand 2.
Combining the bumper and docking station
When the bumper is being used on the !D Hand 2, the device cannot be placed in the docking
station. The Micro USB charger can be used to charge it.
Page 7 of 22
Manual ASSY HH2
3 Using the device
The !D Hand 2 has just one button which makes it extremely easy to operate. Feedback is provided by means
of the three LEDs, sounds and a vibration motor.
Turning it on
To turn the !D Hand 2 on, press and immediately release the button. You should feel a short buzz as you press
the button and the Status LED will turn on.
Step
Action and/or result
Press and immediately release the button.
The Status LED will turn on.
When nothing happens
When nothing happens when you press the button, the battery might be empty. Please first charge
the !D Hand 2 before you try to use it.
Charging it
Charging the !D Hand 2 can be done in two ways:
Page 8 of 22
Manual ASSY HH2
1. Using the included Micro USB charger.
2. Using the optional docking station.
Docking station
For instructions how to operate the !D Hand docking station, please refer to the manual of the
docking station.
To charge the !D Hand 2 using the Micro USB charger, connect the Micro USB charger to the Micro USB port at
the handle of the device.
When connected, the Battery LED should turn one of two colors:
When the Battery LED turns green, the device is already fully charged.
When the Battery LED turns orange, the device starts charging.
Page 9 of 22
Manual ASSY HH2
Step
Action and/or result
Connect a Micro USB charger.
The Battery LED will turn on. It will indicate whether the device has started charging (orange) or is already
fully charged (green).
Charging with other chargers
You can also charge the !D Hand 2 by using a Micro USB cable and connect the device to a computer.
Note that the !D Hand 2 charges faster when using the supplied Micro USB charger instead of being
connected to a computer.
Linking it to an accessory device
To use the !D Hand, it should be linked to an accessory device. Please follow the instructions on how to link it
in the manual of the accessory device.
You can find the Bluetooth name of the device at the bottom of the !D Hand 2. It is listed as ‘!D Hand XXX’,
where XXX are part of the serial number of the device. This should make it easy to recognize with !D Hand 2
you are pairing with.
!D Hand 2 should be turned on before you can link it
Please note that the !D Hand 2 should be turned on before you can link it up with the accessory
device.
Page 10 of 22
Manual ASSY HH2
Reading RFID labels
To read RFID labels, navigate in the app on the accessory device to a page where it can read RFID labels.
Press and immediately release the button of the !D Hand 2. It should start reading RFID labels. This is indicated
by the blinking Status LED.
When the button is pressed and immediately released again, the !D Hand 2 should stop reading.
Step
Action and/or result
Press and immediately release the button.
The Status LED will start blinking.
The !D Hand 2 will start reading RFID labels.
Linking to accessory device
Before the !D Hand 2 can be used, it need to be linked to an accessory device.
Page 11 of 22
Manual ASSY HH2
Reading a barcode
To read a barcode, navigate in the app on the accessory device to a page where it can read a barcode.
Press and immediately release the button of the !D Hand 2. It should start reading a barcode. This is indicated
by the blinking Status LED.
When the button is pressed and immediately released again, the !D Hand 2 should stop reading.
Step
Action and/or result
Press and immediately release the button.
The Status LED will start blinking.
The !D Hand 2 will start reading a barcode.
Linking to accessory device
Before the !D Hand 2 can be used, it need to be linked to an accessory device.
Page 12 of 22
Manual ASSY HH2
Turning it off
The !D Hand 2 can be turned off by holding the button for five seconds. This will immediately disconnect all
linked accessory devices and stop all operations.
Step
Action and/or result
Hold the button for five seconds.
The white status LED will turn off.
Page 13 of 22
Manual ASSY HH2
4 LEDs
Status LED
Color
Status
Explanation
On
The !D Hand 2 is on.
Off
The !D Hand 2 is off.
Blinking
The !D Hand 2 is busy with reading RFID labels, writing RFID labels or reading a barcode.
Fading
The !D Hand 2 is charging in the docking station.
White
Bluetooth LED
Color
Blue
Page 14 of 22
Status
Explanation
On
There is an active Bluetooth connection.
Off
There is no active Bluetooth connection.
Blinking
A Bluetooth connection is being established.
Manual ASSY HH2
Battery LED
Color
Status
Explanation
Orange
On
The !D Hand 2 is charging.
Green
On
Charging is completed.
On
The battery is almost empty.
Blinking
The battery is empty.
Red
Wireless charging in docking station
When the !D Hand 2 is charged in the docking station and the charging is completed, the Battery LED
will turn OFF.
Page 15 of 22
Manual ASSY HH2
5 App development
To use the !D Hand 2, it needs to be linked to an accessory device with an app running on it that controls the
!D Hand 2. Nedap Retail provides two free apps in the Apple App Store that can demonstrate the use of the !D
Hand 2. Those apps are:
!D Hand 2; an app that exposes functionality of the !D Hand 2 for people that are evaluating the device.
!D Cloud; an app that provides RFID functionality for retail stores.
We welcome you to develop your own app! Nedap Retail provides Software Development Kits for three
operating systems and programming languages:
iOS (Objective C/ Swift)
Android (Java)
Windows (C#)
Please contact our support via support-retail@nedap.com (mailto:support-retail@nedap.com) for more
information.
Page 16 of 22
Manual ASSY HH2
6 Troubleshooting
If the device is not working correctly, please check the troubleshooting options below. If it is not possible to
solve your issue, you can find support options in the next chapter.
Symptom
Cause
Solution
If the Status LED is not on, and doesn't turn on when
Charge the handheld with a
Micro USB charger or the
you press the button, the battery is empty.
Nothing happens when the
button is pressed.
If the Status LED is on, and nothing happens when you
press a button, there is no app actively controlling the
device.
When I press the button, the
Status LED doesn't go on, but I
The battery is empty.
hear a beep.
Pair with a 3rd party device and
start a controlling app.
Charge the handheld with a
Micro USB charger or the
docking station.
My 3rd party device doesn't
The !D Hand 2 is turned off (Status LED is off).
discover the !D Hand 2 over
Bluetooth
The !D Hand 2 is already paired to another device.
Page 17 of 22
docking station.
Press the button to turn it on.
Disconnect the !D Hand 2 from
the other device.
Manual ASSY HH2
7 Regulatory information
FCC and IC Compliance statement
This device complies with part 15 of the FCC Rules and to RSS210 of Industry Canada. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Cet appareil se conforme aux normes CNR210 exemptés de license du Industry Canada. L’opération est
soumis aux deux conditions suivantes:
(1) cet appareil ne doit causer aucune interférence, et
(2) cet appareil doit accepter n’importe quelle interférence, y inclus interférence qui peut causer une
opération non pas voulu de cet appareil.
Les changements ou modifications n’ayant pas été expressément approuvés par la partie responsable de la
conformité peuvent faire perdre à l’utilisateur l’autorisation de faire fonctionner le matériel.
FCC and IC Radiation Exposure Statement
This equipment complies with FCC and Canadian radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20 cm between
the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Cet équipement est conforme a CNR102 limites énoncées pour un environne- ment non contrôlé. Cet
équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre corps.
This Class B digital apparatus complies with Canadian ICES-3. Cet appareil numérique de Classe B est
conforme à la norme Canadienne NMB-3.
Page 18 of 22
Manual ASSY HH2
FCC Information to the user
Note: This equipment has been tested and found to comply with the limits for a class B digital devices,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequent energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does not cause harmful interference to radio or television reception, which can be determine by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver.
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment. To ensure compliance with FCC regulations, use
only the shielded interface cables provided with the product, or additional specified components or
accessories that can be used with the installation of the product.
Information for Taiwan
第十二條
經型式認證合格之低功率射頻電機，非經許可， 公司、商號或使用者均不得擅自變更頻率、
加大功率或變更原設計之特性及功能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信； 經發現有干擾現象時，應立即停用，
並改善至無干擾時方得繼續使用。, 前項合法通信， 指依電信法規定作業之無線電通信。
低功率射頻電機須忍受合法通信或工業、 科學及醫療用電波輻射性電機設備之干擾。
Trademarks
iPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple Inc., registered
in the U.S. and other countries. iOS is a registered trademark of Apple Inc.
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed
to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet
Apple performance standards. Apple is not responsible for the operation of this device or its compliance with
safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may
affect wireless performance.
Page 19 of 22
Manual ASSY HH2
Licenses
The !D Hand 2 uses FreeRTOS (www.freertos.org) (http://www.freertos.org)), a real-time operating system. This
software is provided to Nedap under the GPL license, with two exceptions. If requested, the source code of
FreeRTOS will be provided by Nedap.
The full license for FreeRTOS can be found here: http://www.freertos.org/license.txt
Page 20 of 22
Manual ASSY HH2
8 About Nedap
About
At Nedap Retail, we work around the globe to deliver industry-leading products, services and solutions for our
customers’ diverse needs in loss prevention, stock management and store monitoring. Our inventive thinking
and collaborative spirit allows us to deliver tailor-made solutions for the fast paced retail sector.
We simplify retail management while improving your customers’ shopping experience. By taking most
recurring tasks off your hands, we create time for you to devote to your customers. And that is what retail is all
about. Whether you run a small local store or a large international chain, you will benefit from our broad range
of products, ideas and services. Nedap solutions are built upon 40 years of global experience, market
expertise and close cooperation with leading retailers. Our worldwide operations are supported by a flexible
network of certified partners across the globe. Nedap systems are future-proof (RFID-ready), cost-efficient and
eco-friendly. Our mission is simply to make sure your customers maintain the best shopping experience whilst
we help you protect your profits. Our philosophy: "your store - our store."
Contact
If you need any further details or require help in preparing an installation, executing an installation or
servicing an installation you are always welcome to contact our support team at: support-retail@nedap.com .
Suggestions for improving our products and documentation are of course always welcome.
Page 21 of 22
Manual ASSY HH2
Last modification: 03 August 2015 13:45
N.V. Nederlandsche Apparatenfabriek 'Nedap'
Parallelweg 2d
NL-7141 DC Groenlo
the Netherlands
Page 22 of 22
Manual ASSY HH2

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