Neptune Technology Group MRXV4 mobile wireless data collection device User Manual MRX920 UM

Neptune Technology Group Inc. mobile wireless data collection device MRX920 UM

User Manual

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Date Submitted2018-03-22 00:00:00
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Document TitleMRX920 UM.book
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Document Author: pcurtis

MRX920™ Getting Started Guide
(Versión en español disponible en www.neptunetg.com)
MRX920 Getting Started Guide
(Versión en español disponible en www.neptunetg.com)
Propriety Rights Notice
This manual is an unpublished work and contains the trade secrets and confidential
information of Neptune Technology Group Inc., which are not to be divulged to third
parties and may not be reproduced or transmitted in whole or part, in any form or by any
means, electronic or mechanical for any purpose, without the express written permission
of Neptune Technology Group Inc. All rights to designs or inventions disclosed herein,
including the right to manufacture, are reserved to Neptune Technology Group Inc. The
information contained in this document is subject to change without notice. Neptune
reserves the right to change the product specifications at any time without incurring any
obligations.
Trademarks Used in This Manual
ARB and R900 are a registered trademarks of Neptune Technology Group Inc. MRX920
and N_SIGHT are trademarks of Neptune Technology Group Inc.
Other brands or product names are the trademarks or registered trademarks of their
respective holders.
Regulatory Compliance
Federal Communication Commission (FCC) Statement:
FCC ID: P2SMRXV4
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. (US 47 CFR §15.19)
Any changes or modifications not expressly approved by Neptune Technology Group Inc. for compliance could void the user's authority to
operate the equipment. (US 47 CFR §15.21)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
RF Exposure
To comply with FCC/IC RF exposure limits for general population / uncontrolled
exposure, the antenna(s) used for this transmitter must be installed on non-permanent
objects and structures to provide a separation distance of at least 20 cm from all persons
(US 47 CFR §2.1091), and must not be co-located or operating in conjunction with any
other antenna or transmitter.
This Radio transmitter has been approved by the FCC to operate with the antenna types
listed below. Antenna types not included in this list, having a gain greater than the maximum
gain indicated for that type, are strictly prohibited for use with this device.
Approved Antenna List
Type: Omni-Directional
Gain: 5dBi
Impedance: 50 ohms
Freq: 896-970 MHz
Professional Installation
In accordance with section 15.203 of the FCC rules and regulations,
the MRX920 must be professionally installed by trained installers.
Industry Canada (IC) Notice:
IC: 4171B-MRXV4
This radio transmitter (4171B-MRXV4) has been approved by Industry Canada to
operate with the antenna types listed below with the maximum permissible gain and
required antenna impedance for each antenna type indicated. Antenna types not
included in this list, having a gain greater than the maximum gain indicated for that type,
are strictly prohibited for use with this device.
Le présent émetteur radio (4171B-MRXV4) a été approuvé par Industrie Canada pour
fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible
maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non
inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont
strictement interdits pour l'exploitation de l'émetteur.
undesired operation of the device
Approved Antenna List
Type: Omni-Directional
Gain: 5dB
iImpedance: 50 ohms
Freq: 896-970 MHz
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause
undesired opration of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
RF Exposure
Cet équipement est conforme aux limites d'exposition aux radiations dans un
environnement non contrôlé. Cet équipement doit être installé et utilisé à distance
minimum de 20 cm entre le radiateur et votre corps. Cet émetteur ne doit pas être colocalisées ou opérant en conjonction avec tout autre antenne ou transmetteur.
NOM-208 Statement for Mexico
La operación de este equipo está sujeta a las siguientes dos condiciones:
(1) es posible que este equipo o dispositivo no cause interferencia perjudicial y
(2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
MRX920TM Getting Started Guide
Literature No. GS MRX920 v3 01.18
Part No. 12508-002
Copyright © 2005-2018
Neptune Technology Group Inc.
All rights reserved.
Neptune Technology Group Inc.
1600 Alabama Highway 229
Tallassee, AL 36078
Tel: (334) 283-6555
Fax: (334) 283-7293
Contents
Introduction
System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Conventions Used in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Product Support within North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Specifications
Physical Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Dimensions and Weight of the MRX920 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Getting Started
MRX920/MX900 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
MRX920 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
LED Status Light Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
MRX920 Getting Started Guide
Contents
Bluetooth/USB Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Bluetooth Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Accepting the License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Preparing to Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
For Windows 7 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Installing MRX900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Setting Up the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Initial Bluetooth Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Initial USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Scan for Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
To Upgrade the Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Configuring the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
If Windows 7 or Higher Does Not Recognize Driver . . . . . . . . . . . . . . . . . . . . . . . 3-12
Updating the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Accessing the MX900 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Verifying the Laptop Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
If the Date and Time Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Starting MX900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Setting Up the MRX920 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Installing the MRX920 in the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Plugging in the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Installing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Inserting the USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Starting the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Becoming Familiar with the MRX920 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
vi
MRX920 Getting Started Guide
Contents
Troubleshooting
Troubleshooting the MRX920 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Troubleshooting Hardware Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Troubleshooting MX900 Software Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Glossary
Index
MRX920 Getting Started Guide
vii
Contents
Notes:
viii
MRX920 Getting Started Guide
Figures
Figure
1.1
1.2
2.1
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13
3.14
3.15
3.16
3.17
3.18
3.19
3.20
3.21
3.22
3.23
3.24
3.25
3.26
3.27
3.28
Title
Page
MRX920 Mobile Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
MRX920 Meter Reading Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
MRX920 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
MRX920 Receiving/Processing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
InstallShield Wizard Preparing to Install Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
InstallShield Wizard MX900 Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
InstallShield Wizard Welcome Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Neptune Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Ready to Install Program Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
User Account Control Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Installing MRX900 Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Devices and Printers Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Network and Setup Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Local Area Connection 6 Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Internet Protocol Version 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Selecting Neptune MRX920 Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Neptune MRX920 Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Neptune MRX920 Properties General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Update Driver Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Update Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Browse for Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Windows Security Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Update Driver Software Successful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Current Date and Time Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Incorrect Date and Time Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
MX900 Login Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
MRX920 Placed in Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Vehicle Power Supply Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Vehicle Power Supply Cable Inserted In Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Antenna Cable Through Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
MRX920 Getting Started Guide
ix
Figures
Figure
3.29
3.30
3.31
Title
Page
Cable Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
USB Port and Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Navigating Within the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
MRX920 Getting Started Guide
Tables
Table
2.1
2.2
2.3
3.1
4.1
4.2
Title
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dimensions and Weight of the MRX920 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED Status Light Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MX900 Software Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . .
MRX920 Getting Started Guide
Page
2-1
2-2
2-3
3-3
4-2
4-4
xi
Tables
Notes:
xii
MRX920 Getting Started Guide
Chapter 1
Introduction
The MRX920ΤΜ is a compact, portable, mobile data collection device
used for meter reading of Neptune radio frequency (RF) equipped water
meters. It is used in conjunction with the MX900 software to conduct
automatic meter reading. The data collected is then communicated
through the host software to the utility’s billing system.
Figure 1.1 MRX920 Mobile Data Collector
The MRX920 provides the meter reading industry with many
advantages over current meter reading methods.
MRX920 Getting Started Guide
•
Suitable for any size utility
•
Portable and easy to set up
•
Significantly reduced man-hours needed to collect readings
•
Maximized meter reading success rates
•
Improved meter reading accuracy
1-1
Introduction
•
Access for meters that are “hard-to-read” or “dangerous-to-read”
•
Increased safety and minimized liability exposure
The MRX920 is only to be used for in-vehicle purposes.
System Operations
Operators use the N_SIGHTTM host software to make route assignments
for meter readers. The routes to be read are obtained from the utility
billing system and placed on a USB flash drive or accessed by use of a
Bluetooth connection for the meter readers. Routes are loaded into the
MX900 software. Each meter reader drives through the assigned routes
to collect data broadcast by R900® meter interface units (MIUs). When
complete, the meter readings can be uploaded to the N_SIGHT host
software. The host software transfers the customer information to the
billing computer to generate customer bills. See Figure 1.2.
Figure 1.2 MRX920 Meter Reading Operations
1-2
MRX920 Getting Started Guide
Introduction
About This Guide
The MRX920™ Getting Started Guide describes the system and its
features. This guide also provides procedures on how to set up the
MRX920, use its MX900 software, exit, and close the unit. This guide
contains the following chapters:
Chapter
Title
Description
Specifications
Provides a section that includes all product
specifications, including dimensions, weight,
and environmental conditions.
Getting Started with the
MRX920
Describes hardware setup instructions, power
and antenna connection, and instructions on
how to turn on the laptop computer. The chapter
also includes information on how to adjust system settings including keyboard backlighting,
display intensity, and the beeper settings. It also
provides steps for installing and updating the
software.
Getting Started
Provides an overview of the MRX920 and how
to get started using it. It contains procedures for
installing the MX900 software and installing the
antenna. and explains how
the product works.
The procedures for reading meters, reviewing
account information, reading missed meters,
using the data logger, using the mapping feature, and exiting the software are contained in
the HTML5 Help included in the MX900 software.
MRX920 Getting Started Guide
Troubleshooting
Provides diagnostics procedures for troubleshooting MRX920 problems.
1-3
Introduction
Conventions Used in this Guide
This guide uses the following icons and typographical conventions to
identify special information.
The Warning icon identifies actions that can cause injury to the user or
permanently damage the product.
The Caution icon identifies important information that is critical to ensuring that
data stored with the MRX920 is not lost.
The Note icon identifies information that clarifies a point within the text.
All small caps
All bold initial caps
+ between keys
Refers to keys. Examples: ENTER, ALT, TAB
Refers to field names, menus, buttons, and menu options. Example: Device field or
File menu.
Refers to pressing the keys at the same time. Example: ALT+B
Product Support within North America
Neptune offers various methods to receive high-quality, responsive
Customer Support. However, before contacting Neptune, it is important
that you know the version number of the host software that your
MRX920 uses. This information is useful to the Customer Support
Specialist who addresses the call.
The version number of MX900 software is located on the title bar at the top of
your window.
1-4
MRX920 Getting Started Guide
Introduction
Contacting Customer Support
Within North America, Neptune Customer Support is available Monday
through Friday, 7:00 AM to 5:00 PM Central Standard Time by
telephone, email, or fax.
Phone
To contact Neptune Customer Support by phone, complete the
following steps.
Call (800) 647-4832.
Select one of the following options.
•
Press 1 if you have a Technical Support Personal Identification
Number (PIN).
•
Press 2 if you do not have a Technical Support PIN number.
Enter the six digit PIN number and press #.
Select one of the following options.
•
Press 2 for Technical Support.
•
Press 3 for maintenance contracts or renewals.
•
Press 4 for Return Material Authorization (RMA) for Canadian
Accounts.
You are directed to the appropriate team of Customer Support
Specialists. The specialists are dedicated to you until the issue is
resolved to your satisfaction. When you call, be prepared to give
the following information.
MRX920 Getting Started Guide
•
Your name and utility or company name.
•
A description of what occurred and what you were doing at the
time.
•
A description of any actions taken to correct the issue.
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Introduction
Fax
To contact Neptune Customer Support by fax, send a description of your
problem to (334) 283-7497. Please include on the fax cover sheet the
best time of day for a Customer Support Specialist to contact you.
Email
To contact Customer Support by email, send your message with a
description of the problem to hhsupp@neptunetg.com.
1-6
MRX920 Getting Started Guide
Chapter 2
Specifications
This chapter provides product specifications, including dimensions,
weight, and environmental conditions for the MRX920.
Physical Conditions
The following table lists the specifications and weight for the MRX920
data collection device.
Table 2.1 Physical Specifications
MRX920 Getting Started Guide
Operating Temperature
-4F to +122F (-20C to +50C)
Storage Temperature
-40F to +185F (-40C to +85C)
Operating Humidity
5% to 95% non-condensing relative humidity
Weight
5 lbs
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Specifications
Dimensions and Weight of the MRX920
The MRX920 is light in weight and compact in size. Refer to Table 2.2
and Figure 2.1 for the dimensions and weight of this unit.
Table 2.2 Dimensions and Weight of the MRX920
Dimensions
Refer to Figure 2.1, measurement in inches.
Weight
Approximately 5.0 pounds (2.27 kg.)
Figure 2.1 MRX920 Dimensions
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MRX920 Getting Started Guide
Specifications
Hardware Requirements
In order to adequately run the MX900 software, the laptop you use must
meet the following minimum specifications:
Table 2.3 Hardware Requirements
The MRX920 is a mobile data collector designed to be used in a vehicle
designated for meter reading. It has been constructed to be used
occasionally on a bumpy terrain found in rural meter reading routes. This
needs to be considered when choosing a laptop to use with the MRX920.
Should your utility operate the MRX920 in bumpy conditions or should you
require a display rated for outdoor visibility.
Neptune recommends one of the following:
•
•
Processor
Electrical Specification
Operating System
Memory
Communication
Cigarette lighter adapter, required for laptop
Extended life battery
Intel Pentium Processor 1.7 GHz (minimum)
The following to be considered:
•
•
Power consumption: < 1amp
Power supply: 12V DC via vehicle power source adapter
One of the following operating systems is required:
•
•
•
•
Windows 7 Professional (32 and 64 bit)
Windows 8 Professional (32 and 64 bit)
Windows 8.1 Professional (64 bit)
Windows 10 Professional (64 bit)
1 GB
The following to be considered:
•
•
Internal 802.11 b/g wireless LAN
Windows Wireless Connection Manager (if Bluetooth connection to the
receiver is desired)
Display
12.1" XGA (800 x 600)
Keyboard
89-key
Bluetooth
Bluetooth v2.1 + EDR
USB
USB 2.0
GPS
GPS receiver (required for the optional mapping and mobility module)
Physical
Specification
Weight: 5 lbs
MRX920 Getting Started Guide
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Specifications
Notes:
2-4
MRX920 Getting Started Guide
Chapter 3
Getting Started
This chapter provides an overview of the MRX920 along with software
installation and hardware setup instructions including power and
antenna connection. This chapter also includes information on how to
adjust system settings including keyboard backlighting, display
intensity, and the beeper settings.
MRX920/MX900 Overview
The MRX920 is a portable, mobile data collection device. It is used in
conjunction with internal software, a laptop computer, and the MX900
software to conduct automatic meter reading. The data collected is then
communicated to the utility’s billing system.
The MRX920 features the following:
MRX920 Getting Started Guide
•
Durable construction in a compact design for everyday use in any
vehicle
•
Optional map view with GPS capability
•
Optional wireless synchronization of routes
•
Available Bluetooth connection to laptops
•
IR and RF activation for data logging and off-cycle reading
•
Audible tone sounds to indicate successful readings
•
Wireless loading and unloading
•
Ability to read R900 radio transmitters
•
Captured reads stored to the hard drive of the laptop
•
Ability to read and process electric SCM & SCM+ data packets
3-1
Getting Started
MRX920 Features
The MRX920, a data collection receiver/processing unit, is utilized in
conjunction with a user-provided laptop computer for use in meter
reading. See Figure 3.1. The unit features meter reading software
designed for simplified route collection.
RF status
Bluetooth status
Power status
RF antenna connection
USB connection
SD card slot
Power
connection
Figure 3.1 MRX920 Receiving/Processing Unit
Before using the MRX920 unit, be sure that the SD card is securely inserted into the
SD card slot. If not, the unit will not work. Sometimes in shipment, it can become loose
or partially ejected.
Attempting to repair or modify the unit on your own can result in personal injury
or damage to the unit and voids the warranty.
LED Status Light Indicators
The following table describes the LED Status Light Indications.
3-2
MRX920 Getting Started Guide
Getting Started
Table 3.1 LED Status Light Indications
LED Name
Description
Color Condition Indication
PWR
Power status
Green - solid when power is present
Yellow - solid during power loss
Bluetooth/
USB
Bluetooth and USB
connection status
Off - None when no Bluetooth or USB connection is made
Blue - solid during successful Bluetooth connection
RF
RF MIU Activity
Green - solid during high FR activity
Green - flashing during low RF MIU activity
Red - solid when no RF MIU activity detected.
Bluetooth/USB Support
The MX900 software supports Bluetooth and USB connection to the
current receiver as well as a serial port connection for the legacy model
receiver.
Bluetooth Support
The MRX920 supports Bluetooth connectivity from the MRX920 unit
to the laptop. Only one MRX920 at a time can be connected/paired to
the MX900 software/PC.
USB Connection
The MX900 software supports a virtual serial port over USB.
Neptune’s driver maps the USB device on the MRX920 to a virtual
communications port. The MRX920 must be plugged into PC via USB
cord in order to install USB driver.
During the installation, prompts provide a warning indicating that the driver is not
Windows certified.
MRX920 Getting Started Guide
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Getting Started
Laptop
MRX920 is a receiver unit. It needs to be connected to or paired with a
laptop in order to display data captured and processed by the MRX920.
This section guides you through setting up the MRX920 with a thirdparty laptop. The laptop needs a car charger or power inverter in order to
be charged in the vehicle while reading.
Software Installation
To install the MX900 software (Part No. 12701-100, MX900 software
kit), complete the following steps.
Close all programs before installing the MX900 software.
Insert the MX900 installation media into the laptop computer
designated for use with the MRX920.
The InstallShield Wizard Preparing to Install window appears.
Figure 3.2 InstallShield Wizard Preparing to Install Window
3-4
Wait to continue.
MRX920 Getting Started Guide
Getting Started
The InstallShield Wizard MX900 window appears.
Figure 3.3 InstallShield Wizard MX900 Window
Click Next to continue.
The InstallShield Wizard Welcome window appears.
Figure 3.4 InstallShield Wizard Welcome Window
MRX920 Getting Started Guide
Click Next to continue.
3-5
Getting Started
Accepting the License Agreement
The Neptune Software License Agreement appears in the installation
dialog.
Figure 3.5 Neptune Software License Agreement
Read the license agreement that appears in the dialog.
Click I accept the terms in the license agreement.
Click Next to continue.
Preparing to Install the Software
After accepting the License Agreement, the following window appears.
Figure 3.6 Ready to Install Program Window
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MRX920 Getting Started Guide
Getting Started
Click Install to continue.
For Windows 7 Users
If you are a Windows 7 user, a dialog similar to the following appears.
Figure 3.7 User Account Control Dialog
Click Yes to continue.
Installing MRX900
After accepting the License Agreement, the following window appears.
Figure 3.8 Installing MRX900 Window
Please wait to continue.
The installation can take a few minutes. The green progress bar indicates how much
time the installation is taking.
MRX920 Getting Started Guide
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Getting Started
Setting Up the Connection
Before you can use your MRX920 or the MX900 software to read
meters and manage routes, you need to establish a connection.
Initial Bluetooth Connection
To establish a Bluetooth connection for the first time, complete the
following steps.
Turn on the MRX920.
Start the MX900 software. (See “Starting the Software,” on page
3-27.)
Click Settings on the MX900 main window. (See Figure 3.31 on
page 3-28.)
The Settings window appears.
Click Receiver Settings.
From the Bluetooth selection list, select the device to use.
Click Close.
Initial USB Connection
To establish a USB connection for the first time, complete the following
steps.
3-8
Turn on the MRX920, and wait approximately one minute for the
receiver to gain full power.
Using a USB cable, attach the MRX920 to the laptop that is running
the MX900 software.
If a USB driver has not yet been installed, install the USB driver
supplied on the installation media.
Start the MX900 software. (See “Starting the Software,” on page
3-27.)
MRX920 Getting Started Guide
Getting Started
Click Settings on the MX900 main window. (See Figure 3.31 on
page 3-28.)
Click Receiver Settings.
Click Scan for Devices.
If the USB driver does not auto install, complete the instructions which follow,
describing how to configure the MRX 920 for use with MX900.
Scan for Devices
To scan for devices, complete the following steps.
In Windows, open Device Manager and locate the RNDIS network
device.
Right-click RNDIS/Ethernet Gadget and select Update Driver
Software.
Select Browse my computer for driver software and then Let me
pick from a list of device drivers on my computer.
Choose Network adapters as the device type and click Next.
A drop down list of manufacturers and network adapters appears.
MRX920 Getting Started Guide
Select Microsoft Corporation and Remote NDIS Compatible
Device.
Click Next, and then scroll through the Update Driver Warning
Dialog.
In MX900, select the Settings tab and then select Scan For
Devices.
3-9
Getting Started
To Upgrade the Receiver
To upgrade the receiver firmware, complete the following steps.
Start the MX900 software. (See “Starting the Software,” on page
3-27.)
Click Settings on the MX900 main window. (See Figure 3.31 on
page 3-28.)
The Settings window appears.
Click Receiver Settings.
The Receiver Connection Settings window appears.
Click Upgrade Receiver.
A dialog appears asking you to select the firmware provided by
Neptune.
Click Select File and select the path for the firmware file provided
to you by Neptune Support.
Configuring the Driver
To configure the driver, complete the following steps.
Open Devices and Printers from the Windows Start menu
Right-click the new Remote RNDIS Compatible Device.
Select Network Settings.
The following dialog appears.
Figure 3.9 Devices and Printers Network Settings
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MRX920 Getting Started Guide
Getting Started
Select one of the active networks in the Network and Sharing
Center dialog. See Figure 3.10 for available options.
Figure 3.10 Network and Setup Connections
Click the connection, and then Properties.
A dialog similar to the following appears. See Figure 3.11.
Figure 3.11 Local Area Connection 6 Properties
MRX920 Getting Started Guide
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Getting Started
Double-click Internet Protocol Version 4 and set values to match
Figure 3.12
Figure 3.12 Internet Protocol Version 4
You can use any IP address on the 192.168.199 subnet as long as the value is
192.168.199.3 or higher.
The MRX920's IP address is 192.168.199.2 and is listening on
port 43431.
If Windows 7 or Higher Does Not Recognize Driver
If Windows 7 or higher does not automatically prompt you for the
device driver, complete the following steps.
3-12
Select Start.
Select Control Panel.
Select View devices and printers.
Scroll down to select Neptune MRX920.
MRX920 Getting Started Guide
Getting Started
The following dialog appears.
Figure 3.13 Selecting Neptune MRX920 Properties
Right-click and select Properties.
The following dialog appears.
Figure 3.14 Neptune MRX920 Properties
Select the Hardware tab.
The following dialog appears.
MRX920 Getting Started Guide
3-13
Getting Started
Figure 3.15 Neptune MRX920 Properties General Tab
Click
The Neptune MRX920 Properties dialog appears.
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MRX920 Getting Started Guide
Getting Started
Updating the Driver
Complete the following steps.
Figure 3.16 Update Driver Dialog
Click
The following dialog appears.
Figure 3.17 Update Driver Software
MRX920 Getting Started Guide
3-15
Getting Started
Select Browse my computer for driver software.
Figure 3.18 Browse for Driver
Click Browse to locate the mrxusbdriver folder on the installation
media.
The following dialog appears.
Figure 3.19 Windows Security Dialog
3-16
Select Install this driver software anyway.
MRX920 Getting Started Guide
Getting Started
The following dialog appears.
Figure 3.20 Update Driver Software Successful
Click Close.
Close all dialogs and go back to Devices and Printers.
The driver installation is complete.
MRX920 Getting Started Guide
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Getting Started
Accessing the MX900 Software
It is imperative that the system date on your laptop (located in the lower right
corner of your laptop display) is the correct current date and time. MX900 relies
on this accurate date and time to process meter reading data. When starting the
X900 software, a dialog can appear prompting you to verify the date and time. If
the date and time displayed is incorrect, exit MX900 and adjust your laptop's
date and time. Refer to the Microsoft Windows Help or your laptop manual.
Verifying the Laptop Date and Time
When you first start the MX900 software, it displays your laptop's date
and time.
Double-click the
icon on your Windows desktop.
The following dialog appears.
Figure 3.21 Dialog with Laptop’s Date and Time
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MRX920 Getting Started Guide
Getting Started
Do one of the following.
•
Click Yes if the date and time displayed are the correct date and
time. Proceed to “Starting MX900,” on page 3-20.
•
Click No if the date and time displayed are incorrect. Proceed
to “If the Date and Time are Incorrect.”
If the Date and Time are Incorrect
If you click No because the date and time on the dialog are not the
current date and time, the following dialog appears.
Figure 3.22 Incorrect Date and Time Dialog
You now need to exit the software and change the date and time on your
laptop. Refer to Windows Help or your laptop manual to correct the date
and time on your laptop.
MRX920 Getting Started Guide
3-19
Getting Started
Starting MX900
Complete the following steps to start the MX900 software on your
laptop.
When you click Yes to verify the current date and time, the
following dialog appears.
Figure 3.23 MX900 Login Dialog
Select or enter your Username.
Type you Password.
Click OK.
MX900 automatically opens and the Routes window appears.
Within the software, click
in the toolbar at the top right of the window, to get
information and instructions on how to use the software
Setting Up the MRX920
To set up the MRX920, please refer to the following sections of this
guide for the following instructions.
3-20
•
“Plugging in the Power Cable,” on page 3-21.
•
“Installing the Antenna,” on page 3-23.
•
“Inserting the USB Flash Drive,” on page 3-26.
•
After installing the MX900 software, refer to “Setting Up the Connection,” in the MX900 Online Help.
MRX920 Getting Started Guide
Getting Started
Installing the MRX920 in the Vehicle
With the MRX920, you have flexibility as to where to place the unit, for
example, under the seat, in the back seat, and so forth. The most
optimum way of using the unit is to place the unit in the passenger seat
and fasten the seat belt through the straps on the carrying case, Part No.
13125-001. See Figure 3.24.
Figure 3.24 MRX920 Placed in Vehicle
Plugging in the Power Cable
Complete the following steps to connect the vehicle power supply
power cable to the MRX920, and plug it into the vehicle power supply
receptacle.
Start the vehicle.
It is very important to first start the vehicle before connecting the cable.
MRX920 Getting Started Guide
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Getting Started
Grip the vehicle power supply cable by the black sleeve, not the
metal casing.
Line up the red arrows and insert the power connector until the
metal locking mechanism twists and locks into place.
You might need to wiggle the power supply cable a little to get the connector to click.
After the power supply cable is connected, the red dot and red
arrow should align, ensuring you that the cable is connected.
Insert the appropriate end of the vehicle power supply power cable
into the connector on the MRX920, as illustrated in Figure 3.25.
RF antenna connection
Vehicle power
supply cable
Figure 3.25 Vehicle Power Supply Power Cable
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MRX920 Getting Started Guide
Getting Started
Plug the other end of the power cable into the vehicle
power supply receptacle as illustrated in Figure 3.26.
Vehicle
power
supply
Figure 3.26 Vehicle Power Supply Cable Inserted In Car
Installing the Antenna
The proper installation of the antenna cable is critical for the optimal
performance of the MRX920. If the cable is crimped, the performance
of the unit degrades significantly.
There are several options for running the cable. Whichever method
works best for you depends on the type of vehicle being used. The most
important consideration when installing the antenna is for the cable to
remain undamaged.
To ensure proper installation of the antenna, complete the following
steps.
If there is a red cap on the base assembly, you must remove this cap prior to the
installation of the antenna to its base.
MRX920 Getting Started Guide
Referring to Figure 3.1 on page 3-2, connect the RF antenna to the
MRX920 and hand-tighten the connector by turning it clockwise
until it is secured.
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Getting Started
Place the magnetic base of the antenna in the center of the roof
approximately one foot (30 cm) behind the leading edge of the roof.
Antenna base
Figure 3.27 Antenna Installation
Route the antenna wire through the passenger window or through
the door. See Figure 3.28. To prevent the cable from crimping,
protect the cable as illustrated in the following figure.
Cable runs through the window,
which is the preferred method.
Figure 3.28 Antenna Cable Through Window
Caution is necessary to ensure there is sufficient room for the cable and that it
does not get crimped.
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MRX920 Getting Started Guide
Getting Started
Use the cable protector that is included with the MRX920 to keep
the cable from being pinched by the window.
Cable protector
Figure 3.29 Cable Protector
In some vehicles, there is enough room to run the cable through the doorframe of the
vehicle without crimping the cable. Other vehicles do not always have enough
clearance (especially vehicles with rain gutters). Running the cable through a rear
door can be an option. You can also run the cable through a window.
Gently close the window, positioning the antenna cable so there is
no pressure on it.
Pressure on the antenna cable can cause damage.
MRX920 Getting Started Guide
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Getting Started
Inserting the USB Flash Drive
Neptune recommends that you insert the USB flash drive into the laptop after you
place the laptop in the vehicle.
Complete the following steps to insert the USB flash drive containing
the routes you plan to read.
Remove the cover over the USB flash drive, if applicable.
Remove the dust cover from the USB port.
USB port
USB flash drive
Figure 3.30 USB Port and Drive
Insert the USB flash drive into the port on the laptop.
Be careful not to force the USB flash drive into the slot. Forcing can cause
damage to the drive or to the data contained on the drive. If the drive does not
insert easily, rotate it 180o, and try to insert it again.
3-26
MRX920 Getting Started Guide
Getting Started
Starting the Software
Complete the following steps to start the software on your laptop.
Double-click the
icon on your Windows desktop.
After verifying the date and time, the MX900 automatically
attempts to import a route file.
If the date and time to not match what is in the lower right corner of your laptop, see
“Verifying the Laptop Date and Time,” on page 3-18.
When the import process is complete, the Routes window appears.
See Figure 3.31 on page 3-28.
Within the software, click
in the toolbar at the top right of the
window, get information and instructions on how to use the
software.
Becoming Familiar with the MRX920
When the installation is complete, you are ready to begin using the
MRX920 for meter reading. Please refer the MX900 Web Help for
instructions on operating the MRX920.
An audible tone or beeper is available in MRX920 to emit a beep tone
for every account that is read and stored in the MX900 software. This
allows you to safely monitor the reading progress without having to
look at the laptop screen.
The audible tone only sounds while the MRX920 is performing readings
and stops when all readings are complete. There are three available
options for the tones you can use. See “Enabling the Audible Tone” in
the MX900 Web Help to hear the actual sounds and their distinctions.
To protect the driver’s safety, use the beeper function on the MRX920 to monitor
meter reading.
MRX920 Getting Started Guide
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Getting Started
The laptop computer retrieves meter readings from the receiver in
realtime and stores them in nonvolatile memory. It checks meter reading
completeness against route files that are downloaded from the MX900
software. About one second after a reading is received, the message area
and progress bar update the reading status of the route.
Navigation
All MX900 functions are performed by using the tabs at the top of the
MX900 window. You click the appropriate tab to perform the tasks.
Navigation tabs
Figure 3.31 Navigating Within the Software
For example, Figure 3.31 shows the Routes window with the
route icon highlighted.
3-28
MRX920 Getting Started Guide
Getting Started
Software
The MX900 software application runs on the laptop computer that
works in conjunction with the MRX920. The purpose of the software is
to log meter readings from routes where R900s are installed. Messages
from MIUs outside of the route are identified as such and are discarded.
The MX900 software also provides a visual interface for the operator to
monitor route progress.
Although the MX900 software can start and stop the reading of message
data, it does not control the receive frequency or the decoding of
message data. Instead, the MRX920 contains a receiving and processing
unit that collects data only from R900s.
The file transfer between the software and the utility company billing
system is in a file format specific to Neptune’s software application.
Within the software, click
in the toolbar at the top right of the
window, to get information and instructions on how to use the software.
The latest release of MX900 incorporates extensive Web Help to guide
you through use of the software.
MRX920 Getting Started Guide
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Getting Started
Notes:
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MRX920 Getting Started Guide
Chapter 4
Troubleshooting
Troubleshooting the MRX920
The troubleshooting section of this guide provides diagnostics procedures for troubleshooting MRX920 problems. It includes both a hardware section and a software section. It also includes recommendations
on how to verify that the MRX920 is performing up to specification.
Included are tables of possible symptoms, areas of focus, and actions
that can be taken to try to resolve problems that can arise with either
your MRX920 or MX900 software.
MRX920 Getting Started Guide
4-1
Troubleshooting
Troubleshooting Hardware Issues
Use the following table to help identify possible solutions for hardware
problems that can occur with the MRX920.
Table 4.1 Hardware Troubleshooting Table
Problem
Probable Cause
Things to Check
Loose connection at the vehicle plug.
Look for the LED on the power cable.
Loose connection at the MRX920.
Look for the LED on power cable, but
not on the MRX920. Be sure the red
arrow on the cable matches the red dot
on the MRX920.
No power to the unit.
Internal fuse blown on the power
cable.
Look for the LED on the power cable.
Dead battery or fuse in the utility
vehicle.
Check the electrical status of the utility
vehicle.
Cable is unplugged.
Be sure the USB cable is secure on
both the laptop end and the MRX920
end.
Cable is damaged.
Try any other USB cable.
Check Receiver Settings to ensure
that you are connecting as you
intended (Bluetooth vs. USB).
My USB connection isn't working.
Connected through other method.
4-2
Look at front of MRX920. The LED
labeled Bluetooth/USB is:
•
Off when not connected
•
Blue when the selected connection method is Bluetooth
•
Green when a USB connection is
made.
MRX920 Getting Started Guide
Troubleshooting
Table 4.1 Hardware Troubleshooting Table
Problem
Probable Cause
Unit is not connected correctly.
As long as the RF LED is flashing or
solid green, the MRX920 is receiving
readings. Red indicates the MRX920 is
not receiving readings.
RF antenna is damaged.
Check the antenna for any crimps or
damage.
USB flash drive not inserted.
Make sure the USB flash drive is
properly inserted into an available USB
port on your laptop, or route files did
not properly download from the
network.
Incompatible data on USB flash drive.
Select the Self-Diagnostics tab to
verify that the data on the USB flash
drive is compatible.
Not getting readings.
Power is applied, the MX900
software executes, but no route
data is available.
MRX920 Getting Started Guide
Things to Check
4-3
Troubleshooting
Troubleshooting MX900 Software Issues
Use the following table to help identify possible solutions for host software problems that can occur with the MX900 software.
Table 4.2 MX900 Software Troubleshooting Table
Problem
Cannot import route file.
Cannot hear audible tone while
meter reading.
Things to Check
Incorrect file type.
Make sure the file you are importing is
an .imp file.
Corrupt file.
Recreate the file in N_SIGHT.
Verify that there is a check mark next
Audible tone check box is not selected. to the Enable Tone option in the upper
left corner of the Routes window.
Volume is not turned up on the laptop.
Verify that the volume on the laptop is
turned up and is not on mute.
Unable to view all accounts in
Missed and Captured Reads
windows.
Filter is turned on.
Verify that the filter in the bottom right
corner of the Missed and Captured
Reads window has been removed.
Unable to export all routes.
Unload check box is not selected.
In the Unload window be sure to select
all the routes to unload.
Unable to locate route file.
Route file has been saved to an
unknown location, or cannot be
located on network.
In the Routes window click Load in the
bottom right corner. Browse to the
proper location where the route file has
been saved and select it.
Cannot install the software.
4-4
Probable Cause
Refer to “Software Installation” on
Page 3-4 in this guide
MRX920 Getting Started Guide
Troubleshooting
Table 4.2 MX900 Software Troubleshooting Table
Problem
Probable Cause
My Bluetooth connection isn't
working.
Cannot press the
right corner
in the top
MRX920 Getting Started Guide
Things to Check
My MX900/RF Test software is
connected to the wrong MRX920
Check the MAC address (available
under Connection Settings) and
compare it to the MAC address on the
MRX920's label.
Connected through the other method
Check Receiver Settings to ensure
you are connecting as you intended
(Bluetooth vs. USB)
Look at front of MRX920. The LED
labeled Bluetooth/USB is:
•
Off when not connected
•
Blue when the selected connection method is Bluetooth
•
Green when a USB connection is
made.
Must be in the Stop mode to be able to Verify that the software is in the Stop
press the
mode.
4-5
Troubleshooting
4-6
MRX920 Getting Started Guide
Glossary
central processing unit
Often abbreviated as CPU, it is the brain of the computer. Sometimes
referred to as the processor or central processor, the CPU is where most
calculations take place. In terms of computing power, the CPU is the most
important element of a computer system.
default setting
A computer term that is similar in meaning to factory setting. The default
setting is one that the MX900 software automatically applies to an item. For
example, the default setting for Enable Tone On/Off mode is Enable Tone Off.
The Enable Tone is always off unless the meter reader changes the Enable
Tone setting.
direction keys
Special keys on the laptop keyboard that allow you to move up or down a list
of items. The direction keys, the Up (F5) and Down (F4) keys are indicated
by arrow key icons on the laptop display.
display
The top part of the laptop computer where selections and information about
routes and accounts are shown.
download
The process of sending readings and route information from the Host
Computer to the USB flash drive used for readings.
function key
Special key on the laptop keyboard that allows you to perform tasks quickly.
The function keys used by the software are on the top row of the laptop
computer (PF1 - PF7) and in the two rows of F keys (F1 - F17). PF keys and
F keys have an equivalent function in the MX900 host software.
MRX920 Getting Started Guide
G-1
Glossary
highlighted
Describes an item that is selected. When you select an item using the
direction keys, the software lets you know that it has been selected by
accenting the item in negative image.
host computer
A computer that is accessed by a user working on another PC or workstation;
for example, the host computer contains all the Mobile, RouteMAPS, or
EZRouteMAPS data to which the billing computer and other PC
operators can connect.
message area
A portion of a window that displays a message.
meter number
The number by which a utility identifies a meter.
MHz
Abbreviation for megahertz. One MHz represents one million cycles per
second.
microprocessor
A chip that contains a central processing unit. At the heart of all personal
computers and most workstations is a microprocessor. Microprocessors also
control the logic of almost all digital devices.
MIU ID
An abbreviation for meter interface unit Identifier, which is a discrete number
used to identify a specific meter interface unit.
operating system
A critical program that runs on a computer that is used to run other programs.
Operating systems perform basic tasks, such as, recognizing input from the
keyboard, sending output to the display screen, keeping track of files and
directories, and controlling any peripheral devices such as disk drives, ports,
and printers.
PC
An abbreviation for personal computer, in the case of MRX920, this refers to
the laptop.
personal computer
A general-purpose, single-user microcomputer designed to be operated by
one person at a time. All are based on the microprocessor technology that
enables manufacturers to put an entire central processing unit on one chip.
G-2
MRX920 Getting Started Guide
Glossary
screen
The graphic portion of a display. The MX900 software windows show
information in three different areas to present the information shown on the
display:
- A meter reading and loading indicator area with a graphic progress bar and
pulsing reading indicator
- A message and information display area
- An active function key display bar
select
To choose a route or address by positioning a highlighted area using function
keys. The highlighted item is selected.
upload
The process of sending readings and route data from the MRX920 to the
host computer via Bluetooth/USB/serial port connection.
USB flash drive
A small, device that allows you to add memory, mass storage, and other
capabilities to portable computers. USB flash drives are sometimes called
thumb drives.
Windows
The operating system required for MX900:
- Windows 7 Professional (32 and 64 bit)
- Windows 8 Professional (32 and 64 bit)
- Windows 8.1 Professional (64 bit)
- Windows 10 Professional (64 bit)
MRX920 Getting Started Guide
G-3
Glossary
Notes:
G-4
MRX920 Getting Started Guide
Index
Numerics
3rd-party laptop
installing 3-4
setting up 3-20
specifications 2-3
using 3-27
antenna 3-23
cable 3-23 to 3-25
installing 3-23 to 3-24
automatic meter reading 3-1
beeper, function 3-27
begin MRX900 software 3-18, 3-20, 3-27
Bluetooth connection 3-8
board, CPU G-1
cable
antenna 3-23 to 3-25
power 3-23 to 3-24
vehicle power supply 3-21
captured reads, storage 3-1
Caution icon 1-4
cigarette lighter power 3-22
configure driver 3-10
connect
cable, power 3-21
power supply 3-21
connect power supply 3-21, 3-24
connect, power supply 3-23
connecting the MRX920 antenna 3-23
connecting the MRX920/MTX950 antenna 3-24
connection
Bluetooth 3-8
establish 3-8
USB 3-8
conventions in manual 1-4
CPU G-1
CPU board G-1
customer support 1-4, 1-5
MRX920 Getting Started Guide
data, collection 1-2
dimensions and weight, MRX920 2-2
drive, flash 3-26
driver
installation 3-10
software 3-9
driver installation 3-17
driver, configure 3-10
durability, specs 2-3
electrical specifications 2-3
environmental conditions 2-3
establish connection 3-8
flash drive 3-26
insert 3-26
inserting 3-26
GPS 2-3
hardware setup 1-3, 3-1
host software
N_SIGHT 1-2
icons
caution 1-4
note 1-4
warning 1-4
installation
antenna 3-23
driver 3-17
installation, driver 3-10
laptop
secured by seat belt 3-21
setup for 3rd-party laptop 3-20
third-party 3-4
loose connections 4-2
I-1
Index
manual, conventions 1-4
meter
automatic reading 3-1
diagram of operations 1-2
meter reading 1-2
mobile system 3-1
MRX920
data exchange 3-1
display areas G-3
operating environment conditions 2-1
placement (illus.) 3-21
troubleshooting 4-1
MRX9200
plug-in, cigarette lighter power 3-22
Note icon 1-4
operation 1-2
passenger seat, MRX920 unit placement 3-21
placement
of laptop 3-21
of MRX920 unit 3-21
plugging in the MRX920/MTX950 power cable 3-22
to 3-23
plug-in power cord 3-22
portable collector 3-1
possible symptoms, troubleshooting 4-1
power cable, vehicle power supply 3-21
power supply 3-21 to 3-22
power supply, connect 3-23 to 3-24
problems, troubleshooting 4-1
product, support 1-4
receiver
for use with 3rd-party laptop 3-4
MRX920 3-4
I-2
seat belt, to secure laptop 3-21
set up
hardware 3-1
unit 1-3
set up MRX920 3-20
set up3rd-party laptop 3-20
software
data exchange 3-1
driver 3-9
start 3-18, 3-20, 3-27
sound, beeper 3-27
specifications
3rd-party laptop 2-3
electrical 2-3
environmental conditions 2-3
start the software 3-18, 3-20, 3-27
storage, data 3-1
supply, vehicle power 3-21
support
customer 1-5
product 1-4
symptoms, troubleshooting 4-1
system
how it works 1-3
portable 3-1
third-party laptop 3-4
tone, audible 3-1
troubleshooting 4-1
USB connection 3-8
USB port
insert flash drive 3-26
location 3-26
using the 3rd-party laptop 3-27
vehicle power supply, power cable 3-21
Warning icon 1-4
weight, MRX920 2-2
MRX920 Getting Started Guide
Neptune Technology Group Inc.
1600 Alabama Highway 229
Tallassee, AL 36078
USA
Tel: (800) 633-8754
Fax: (334) 283-7293
Neptune Technology Group (Canada) Ltd.
7275 West Credit Avenue
Mississauga, Ontario
L5N 5M9
Canada
Tel: (905) 858-4211
Fax: (905) 858-0428
Neptune Technology Group Inc.
Avenida Ejército Nacional No 418,
Piso 12, Desp. 1201-1202,
Col. Chapultepec Morales
Delegación, Miguel Hidalgo
11560 México D.istrito Federal
Tel: (525) 55203 5294 / (525) 55203 5708
GS MRX920 v3 01.18 Part No. 12508-002 © Copyright 2005-2018, Neptune Technology Group Inc. Neptune is a registered trademark of Neptune Technology Group Inc
TAKE CONTROL
neptunetg.com
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