NetComm Wireless 3G36WV 3G36W-V User Manual 3G36W V User Guide 20110816

NetComm Wireless Limited 3G36W-V 3G36W V User Guide 20110816

3G36W-V User Guide _ 20110816

 3G36W-VUserGuidewww.netcomm.com.au 1UserGuideVideotron 3G36W-V
3G38W-VUserGuide2 www.netcomm.com.auPrefaceThismanualprovidesinformationrelatedtotheinstallation,operation,andapplicationofthisdevice.Theindividualreadingthismanualispresumedtohaveabasicunderstandingoftelecommunicationsterminologyandconcepts.Ifyoundtheproducttobebrokenormalfunctioning,pleasecontacttechnicalsupportforimmediateservicebyemailattechnicalsupport@netcomm.com.auForproductupdate,newproductrelease,manualrevision,orsoftwareupgrades,pleasevisitourwebsiteatwww.netcomm.com.auImportantSafetyInstructionsWithreferencetounpacking,installation,useandmaintenanceofyourelectronicdevice,thefollowingbasicguidelinesarerecommended:• Donotuseorinstallthisproductnearwater,toavoidreorshockhazard.Forexample,nearabathtub,kitchensinkorlaundrytub,ornearaswimmingpool.Also,donotexposetheequipmenttorainordampareas(e.g.awetbasement).• Donotconnectthepowersupplycordonelevatedsurfaces.Allowittoliefreely.Thereshouldbenoobstructionsinitspathandnoheavyitemsshouldbeplacedonthecord.Inaddition,donotwalkon,steponormistreatthecord.• Useonlythepowercordandadapterthatareshippedwiththisdevice.• Tosafeguardtheequipmentagainstoverheating,makesurethatallopeningsintheunitthatofferexposuretoairarenotblocked.• Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemoteriskofelectricshockfromlightening.Also,donotusethetelephonetoreportagasleakinthevicinityoftheleak.• Neverinstalltelephonewiringduringstormyweatherconditions.WARNING• Disconnectthepowerlinefromthedevicebeforeservicing.CopyrightCopyright©2010NetCommLimited.Allrightsreserved.TheinformationcontainedhereinisproprietarytoNetCommLimited.Nopartofthisdocumentmaybetranslated,transcribed,reproduced,inanyform,orbyanymeanswithoutpriorwrittenconsentofNetCommLimitedNOTE:Thisdocumentissubjecttochangewithoutnotice.Save Our EnvironmentWhenthisequipmenthasreachedtheendofitsusefullife,itmustbetakentoarecyclingcentreandprocessedseparatefromdomesticwaste.Thecardboardbox,theplasticcontainedinthepackaging,andthepartsthatmakeupthisroutercanberecycledinaccordancewithregionallyestablishedregulations.Neverdisposeofthiselectronicequipmentalongwithyourhouseholdwaste.Youmaybesubjecttopenaltiesorsanctionsunderthelaw.Instead,askfordisposalinstructionsfromyourmunicipalgovernment.Pleaseberesponsibleandprotectourenvironment.
 3G36W-VUserGuidewww.netcomm.com.au 33G36W-V User ManualTableofContents1 Introduction ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 51.1 PackageContents..............................................................................................................................................................................................51.2 KeyFeatures......................................................................................................................................................................................................52 Basic Setup ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 72.1 Placementofyour3G36W-V..............................................................................................................................................................................72.2 Avoidobstaclesandinterference........................................................................................................................................................................72.3 CordlessPhones................................................................................................................................................................................................72.4 Choosethe“Quietest”ChannelforyourWirelessNetwork.................................................................................................................................82.5 ConnectingandConguringyour3G36W-V.......................................................................................................................................................82.6 NetworkandSystemRequirements...................................................................................................................................................................92.7 Hardwareinstallation..........................................................................................................................................................................................92.8 Connectingviaacable.......................................................................................................................................................................................92.9 Connectingwirelessly.........................................................................................................................................................................................92.10 3G36W-VDefaultSettings................................................................................................................................................................................102.11 FirstTimeSimpleCongurationWizard............................................................................................................................................................102.12 ManagementConsoleLoginProcedure............................................................................................................................................................123 Management Console ���������������������������������������������������������������������������������������������������������������������������������������������������������������������� 183.1 BasicStatusOverview......................................................................................................................................................................................183.2 3GSettings......................................................................................................................................................................................................183.3 Wireless...........................................................................................................................................................................................................194 Advanced Features �������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 214.1 Status..............................................................................................................................................................................................................214.2 InternetSettings...............................................................................................................................................................................................224.3 WirelessSettings..............................................................................................................................................................................................284.4 Administration..................................................................................................................................................................................................375 FAQ ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 426 Legal & Regulatory Information ������������������������������������������������������������������������������������������������������������������������������������������������������� 446.1 IntellectualPropertyRights...............................................................................................................................................................................446.2 CustomerInformation.......................................................................................................................................................................................446.3 ConsumerProtectionLaws.............................................................................................................................................................................446.4 ProductWarranty.............................................................................................................................................................................................456.5 LimitationofLiability........................................................................................................................................................................................466.6 FCCWarning....................................................................................................................................................................................................476.7 ICImportantNote.............................................................................................................................................................................................47
Introduction
 3G36W-VUserGuidewww.netcomm.com.au 53G36W-V User Manual1 IntroductionTheNetComm3G36W-VcreatesasecureWiFinetwork,providingInternetaccessandsimultaneousphoneserviceusinga3Gnetwork.Withaquickandeasysetupthe3G36W-Vprovidesalandlineexperiencewithouttheneedforxedlineconnections.Simplyinsertanactive3GSIMcardintotheslotontherearpanelandgetinstantaccesstoa3GInternetconnectionwithinseconds.The3G36W-VincorporatesaWirelessLAN802.11b/g/naccesspoint,twoEthernet10/100Mbpsports.ItfeaturesthelatestsecurityoptionssuchasWPAandWPA2dataencryption,SPI(StatefulPacketInspection)FirewallandVPNpassthrough.1.1 PackageContents• 3G36W-V–3GWiFiRouter• 12VDC~1.5APowerAdapter• RJ45LANCable• QuickSetupGuide• WirelessSecurityCard1.2 KeyFeatures• Multi-modecellularmodemfor3G/2GmobilebroadbandconnectivitysupportingHSPA/EDGE/GPRS• Quad-band3G/WCDMAnetworksupport:850/900/1900/2100MHz• Quad-band2G/GSMnetworksupport:850/900/1800/1900MHz• Downloadsupto7.2Mbps1-HSDPAcategory8• Uploadsupto5.76Mbps1-HSUPAcategory6• EDGEMultiSlotClass12–upto236Mbps1• 1xLANEthernet10/100port• 1xLAN/WANEthernet10/100portforalternateInternetconnection(ADSL/Cable/Satellite)• WirelessLANaccesspointIEEE802.11n(backwardscompatiblewithIEEE802.11b/gdevices)• SupportforautoInternetfallbackto3G• 2xInternalWi-Fiantennas• Detachablecellularantenna(SMA)• WiFiProtectedSetup(WPS)forwirelessconnectivity• Browserbasedinterfaceforcongurationandmanagement• AdvancedFirewallandwirelesssecurity-WEP,WPA,WPA21Speedsaredependentonnetworkcoverage.Seeyour3Gprovidercoveragemapsformoredetails.ThetotalnumberofWiFiuserscanalsoaffectdataspeeds.2MaximumwirelesssignalrateandcoveragevaluesarederivedfromIEEEStandard802.11gand802.11nspecications.Actualwirelessspeedandcoveragearedependentonnetworkandenvironmentalconditionsincludedbutnotlimitedtovolumeofnetworktrafc,buildingmaterialsandconstruction/layout.
Basic Setup
 3G36W-VUserGuidewww.netcomm.com.au 73G36W-V User Manual2 BasicSetup2.1 Placementofyour3G36W-VJustlikeyourmobilephone,the3G36W-V’slocationwillaffectitssignalstrengthtothe3GBaseStation(CellTower).Thedataspeedachievablefromthe3G36W-Visrelativetothissignalstrength,whichisaffectedbymanyenvironmentalfactors.Pleasekeepinmindthatthe3G36W-VwillneedadequatesignalstrengthinordertoprovideInternetconnectivitywhilstchoosingalocationtoplaceyour3G36W-V.Similarly,thewirelessconnectionbetweenyour3G36W-VandyourWiFideviceswillbestrongerthecloseryourconnecteddevicesaretoyour3G36W-V.Yourwirelessconnectionandperformancewilldegradeasthedistancebetweenyour3G36W-Vandconnecteddevicesincreases.Thismayormaynotbedirectlynoticeable,andisgreatlyaffectedbytheindividualinstallationenvironment.Ifyouhaveconcernsaboutyournetwork’sperformancethatmightberelatedtorangeorobstructionfactors,trymovingthecomputertoapositionbetweenthreetovemetersfromthe3G36W-Vinordertoseeifdistanceistheproblem.Note:Whilesomeoftheitemslistedbelowcanaffectnetworkperformance,theywillnotprohibityourwirelessnetworkfromfunctioning;ifyouareconcernedthatyournetworkisnotoperatingatitsmaximumeffectiveness,thischecklistmayhelp.Pleaseensurethatyour3G36W-V’s3Gexternalantennaispositionedvertically(towardtheceiling).IfyouexperiencedifcultiesconnectingwirelesslybetweenyourWiFiDevicesandyour3G36W-V,pleasetrythefollowingsteps:• Inmulti-storeyhomes,placethe3G36W-Vonaoorthatisasclosetothecentreofthehomeaspossible.Thismaymeanplacingthe3G36W-Vonanupperoor.• Trynottoplacethe3G36W-Vnearacordlesstelephonethatoperatesatthesameradiofrequencyasthe3G36W-V(2.4GHz).2.2 AvoidobstaclesandinterferenceAvoidplacingyour3G36W-Vneardevicesthatmayemitradio“noise,”suchasmicrowaveovens.Denseobjectsthatcaninhibitwirelesscommunicationinclude:• Refrigerators• Washersand/ordryers• Metalcabinets• Largeaquariums• Metallic-based,UV-tintedwindowsIfyourwirelesssignalseemsweakinsomespots,makesurethatobjectssuchasthoselistedabovearenotblockingthesignal’spath(betweenyourdevicesandthe3G36W-V).2.3 CordlessPhonesIftheperformanceofyourwirelessnetworkisimpairedafterconsideringtheaboveissues,andyouhaveacordlessphone:• Trymovingcordlessphonesawayfromyour3G36W-Vandyourwireless-enabledcomputers.• Unplugandremovethebatteryfromanycordlessphonethatoperatesonthe2.4GHzband(checkmanufacturer’sinformation).Ifthisxestheproblem,yourphonemaybeinterferingwiththe3G36W-V.• Ifyourphonesupportschannelselection,changethechannelonthephonetothefarthestchannelfromyourwirelessnetwork.Forexample,changethephonetochannel1andmoveyour3G36W-Vtochannel11.Seeyourphone’susermanualfordetailedinstructions.• Ifnecessary,considerswitchingtoa900MHzor5GHzcordlessphone.
3G38W-VUserGuide8 www.netcomm.com.au2.4 Choosethe“Quietest”ChannelforyourWirelessNetworkInlocationswherehomesorofcesareclosetogether,suchasapartmentbuildingsorofcecomplexes,theremaybewirelessnetworksnearbythatcanconictwithyourwirelessnetwork.UsetheSiteSurveycapabilitiesfoundintheWirelessUtilityofyourwirelessadaptertolocateanyotherwirelessnetworksthatareavailable(seeyourwirelessadapter’susermanual),andswitchyourRouterandcomputerstoachannelasfarawayfromothernetworksaspossible.Experimentwithmorethanoneoftheavailablechannels,inordertondtheclearestconnectionandavoidinterferencefromneighboringcordlessphonesorotherwirelessdevices.2.5 ConnectingandConguringyour3G36W-VThe3G36W-Vhasbeendesignedtobeplacedonadesktop.Allofthecablesexitfromtherearforbetterorganization.Thedisplayisvisibleonthefrontofthe3G36W-Vtoprovideyouwithinformationaboutnetworkactivityanddevicestatus.Seebelowforexplanationofeachoftheindicationlights.FrontPanel Icon DescriptionWireless SolidbluelightwhenWLANisenabled.Blinksontrafc(datatransfer)Internet/LANLANmode:SolidbluelightwhentherouterisconnectedviatheLANEthernetPortWANmode:LightsupwhentherouterisconnectedtotheinternetviaxedlineWANusingPPPoEandPPTPLAN SolidbluelightwhenspecicLANconnectionisestablished.BlinksonLANporttrafc3G Solidbluelightwhenthe3G36W-Visconnectedvia3G,blinksontrafcPower Solidamberlightwhendeviceispoweredon.Blinkingduringdevicestartup.Pleasenotethatalllightswillashsimultaneouslyifarmwareupgradetakesplace.RearPortsSIM Slot InsertyourSIMcardhere(untilyouhearaclick).PleasebecarefultoinserttheSIMinthecorrectorientationbyviewingtheprintedicon.3G Antenna Attachinthe3GAntennahereinaclockwisedirection.LAN/WAN SwitchableLAN/WANEthernetportforFixedLine(ADSL/Cable/Satellite)connectionorwiredEthernetclients(Computers,Laptops,etc)LAN LANPortforwiredEthernetclients(Computers,Laptops,etc)Reset/WPS Holdthisbuttondownforover10secondstoresettofactorydefaults.Holdandreleasethisbuttonforlessthan10secondstoenabletheWPSpush-button-connectfunction.Power Powerconnector,connectstoaDC12V1.5APowerAdapter
 3G36W-VUserGuidewww.netcomm.com.au 93G36W-V User Manual2.6 NetworkandSystemRequirementsBeforecontinuingwiththeinstallationofyour3G36W-V,pleaseconrmthatyoucomplywiththeminimumsystemrequirementsbelow.• Anactivated3GSIMcard.• ComputerwithWindows,Macintosh,orLinux-basedoperatingsystemswithaworkingEthernetadapterwithTCP/IPProtocolinstalled.• AWebBrowsersuchasInternetExplorer,NetscapeNavigator,MozillaFirefox,Opera,Safarietc.• WirelessComputerSystemRequirements• Computerwithaworking802.11b,802.11gor802.11nwirelessadapter.2.7 Hardwareinstallation1. Attachthesuppliedantennatotheportmarked3GAntenna.[Thisshouldbeattachedinaclockwisedirection.]2. InsertyourSIMcard(untilyouhearaclick)intotheSIMslot.3. ConnectthepoweradaptertothePowersocketonthebackofthe3G36W-V.4. Plugthepoweradapterintothewallsocketandswitchonthepower.5. Waitapproximately60secondsforthe3G36W-Vtopowerup.2.8 Connectingviaacable1. ConnecttheyellowEthernetcableprovidedtotheportmarkedLANatthebackofthe3G36W-V.2. ConnecttheotherendoftheyellowEthernetcabletoyourcomputer.3. Waitapproximately30secondsfortheconnectiontoestablish.4. OpenyourWebbrowser,http://my.routerorhttp://192.168.20.1intotheaddressbarandpressenter.5. Followthestepstosetupyour3G36W-V.6. AfterthesetupprocessiscompletedyouwillbeconnectedtotheInternet2.9 Connectingwirelessly1. EnsureWiFiisenabledonyourdevice(computer/laptop/Smartphone).2. ScanforwirelessnetworksinyourareaandconnecttothenetworknamethatmatchestheWirelessnetworknamefoundontheWirelessSecurityCard(includedinthebox).Carte de sécurité sans filWireless Security CardNom du réseau sans fil (SSID):Wireless Network Name (SSID):xxxxxxxxxxxxxxxxxxxxxxClé de sécurité sans fil (WPA):Wireless Security Key (WPA):xxxxxxxxxxxxxxxxxxxxxx3. Whenpromptedforyourwirelesssecuritysettings,entertheWirelesssecuritykeylistedonyourWirelessSecurityCard.4. Waitapproximately30secondsfortheconnectiontoestablish.5. OpenyourWebbrowser,typehttp://my.routerorhttp://192.168.20.1intotheaddressbarandpressenter.6. Followthestepstosetupyour3G36W-V.7. AfterthesetupprocessiscompletedyouwillbeconnectedtotheInternet.
3G38W-VUserGuide10 www.netcomm.com.au2.103G36W-VDefaultSettingsLAN(Management)Static IP Address: 192.168.20.1Subnet Mask: 255.255.255.0Default Gateway: 192.168.20.1WAN(Internet)WAN mode: DHCPWirelessSSID: RefertotheincludedwirelesssecuritycardSecurity: WPA2-PSKSecurity Key: Refertotheincludedwirelesssecuritycard*Forsecuritypurpose,each3G36W-VcomeswithauniqueSSIDthatvariesbya4digitnumberattheendeg.SSID:“NetCommWireless1234.”3G36W-VWebInterfaceAccessUsername: adminPassword: admin2.11FirstTimeSimpleCongurationWizardOnceyouhaveloggedintoyour3G36W-Vforthersttime,youwillbepresentedwiththe3G36W-V“Set-upWizard”asshowninthescreenshotbelow.Thiswizardcanbeskippedbyclickingontheskiplink.Youcanre-runtheSetupWizardlaterbyselectingthe“StartupWizard”optionunder“Administration”tabintheAdvancedViewofthemanagementconsole.SelectyourLanguagePreferenceandTimeZonethenclick“Next”;
 3G36W-VUserGuidewww.netcomm.com.au 113G36W-V User ManualThispageallowsyoutocustomizetheusernameandpasswordrequiredtoadministeryour3G36W-V.Itisrecommendedthatyouchooseauniquepasswordforaddedsecurity.Pleaseenterausernameandpasswordthatyouwishtouse,orleavetheseeldsunchangedtousethedefault(admin/admin).Click“Next”tocontinue.ThenextpageallowsyoutocongurebasicWiFisettings.Wireless(WiFi):“On”bydefault.Changingthisoptionto“Off”willturnoffthewirelessfeatureandyouwillnotbeabletoconnecttoyour3G36W-VviaWiFi.SSIDBroadcastName(Max32Characters):TheSSID(ServiceSetIdentier)isthenameofyourwirelessnetwork.Useauniquenametoidentifyyourwirelessnetworksothatyoucaneasilyconnectfromyourwirelessclients.Thiseldiscasesensitiveandcanbeupto32characters.YoushouldchangethedefaultSSIDforaddedsecurity.SSIDBroadcast:Select‘Disable’tohidetheSSIDofyour3G36W-V.Ifdisabled,otherpeoplewillnotbeablescananddetectyour3G36W-V’sSSID.CongureyourWirelesssettingsinthispagethenclick“Next”;
3G38W-VUserGuide12 www.netcomm.com.auThispageallowsyoutocongureWiFisecuritysettingsforyour3G36W-V.Settingupahighwirelesssecuritylevelcanpreventunauthorizedaccesstoyourwirelessnetwork.Click“Next”tocontinue.Reviewyoursettingsthenclick“Finish”tosaveconguration.Click“Back”ifyouwanttomakechanges.AfterclickingFinish,the3G36W-Vwillsaveyourcongurationandrebootitself.Pleasewaitasthisprocesstakesabout2minute.Youwillbeguidedbacktothemanagementconsoleoncetheprocessiscomplete.2.12ManagementConsoleLoginProcedureAfterrsttimesetup,themanagementconsolewillbepasswordprotectedtopreventunauthorizedaccesstothecongurationsettingsofyour3G36W-V.Tologintothemanagementconsoleandviewthestatusandmakechangestoyour3G36W-V,pleasefollowthestepsbelow:1. Openyourwebbrowser(e.g.InternetExplorer/Firefox/Safari)andnavigatetohttp://192.168.20.1orhttp://my.router2. Entertheusernameandpasswordconguredduringthersttimesetupandclicksubmit.Thedefaultusernameandpasswordisadminifthedetailshaven’tbeencustomized.ClickLogintocontinue.PleaseNote–Ifyouforgettheusernameandpasswordyouselectedduringthe3G36W-Vset-upprocess,holdingtheresetbuttonforover10secondswillrestarttheunitwiththeoriginalsettings(username:admin/password:admin).
Management Console
3G38W-VUserGuide14 www.netcomm.com.au3 ManagementConsole3.1 BasicStatusOverviewThebasicstatuspageprovidesbasicsystemrelatedinformation.Itisshownafterloggingintothe3G36W-V,andcanalsobeaccessedbyselectingBasicStatusfromthemenu.Thestatuspageshowsthe3Gconnectionstatus,SignalStrength(dBm)andSIMStatus.3.2 3GSettingsThe3GOperationmodecanbeconguredonthispage.Thisallowsforautomaticfailovertobeconguredifdesired.Pleaseseethetablebelowforoptionsallowedforthe3Goperationmode:‘Always ON’ Enablesthe3Ginternetconnectionand,doesnotdisconnect,evenifidle.‘OFF’ The3G36W-VwillnotconnecttotheInternet‘Automatic 3G Backup’ TheAutomatic3GBackupfeatureofthe3G36W-Visdesignedtoprovideabackup3GInternetconnectionwhenyouusetheWANconnectionasyourprimary,whentheprimaryfails.TheInternetconnectionwillautomaticallyswitchbacktoyourWANconnectiononceyourWANInternetconnectionisbackonline.Tousethisfeature,youwillneedbothanEthernetWANconnection(fromanxDSLmodem/ISDN/Satelliteetc)anda3Gconnection.TocongureyourWANsettingsaccordingtoyournetworkenvironment,pleaseswitchtoadvancedview“InternetSettings”thenselect”WAN”.Click“Saveandapplysettings”tonish.
 3G36W-VUserGuidewww.netcomm.com.au 153G36W-V User Manual3.3 WirelessThispageallowsyoutocongurebasicWiFisettingsforthisdevicesuchasenabling/disablingtheWiFifunctionality,changingtheWirelessNetworkName(SSID)andWirelessSecuritysettings.Wireless (WiFi) ON/OFF:ChangingthisoptiontoOffwillturnofftheWiFifeatureonthe3G36W-Vandyouwillnotbeabletoconnecttoyour3G36W-Vwirelessly.SSID Broadcast Name (SSID):TheSSID(ServiceSetIdentier)isthenameofyourwirelessnetwork.Useauniquenametoidentifyyourwirelessdevicesothatyoucaneasilyconnecttoitfromyourwirelessclients.Thiseldiscasesensitiveandcanbeupto32characters.SSID Broadcast: Select‘Disabled’tohidetheSSIDofyour3G36W-V.Ifdisabled,otherpeoplewillnotbeabletoeasilyseeyour3G36W-V’sSSID.Toaddwirelessclientswithbroadcastdisabled,theSSIDwillneedtobemanuallyconguredoneachwirelessclient.Security Key Type: Selectthesecuritytypeforthewirelessnetwork.Youmaychoosefromthefollowingwirelesssecurityoptions:WPA-PSK,WPA2-PSK,WPA-PSK-WPA2-PSK.Security key: ThedefaultWPA-PSKkeyisprintedonthewirelesssecuritycardandontheProductIDonthebottomofthe3G36W-V.Pleasenotethatwhilstthekeycanbecustomizedonthispage,thekeywillreverttothedefaultifthe3G36W-Visresettofactorydefault.
Advanced Features
 3G36W-VUserGuidewww.netcomm.com.au 173G36W-V User Manual4 AdvancedFeaturesThebasiccongurationinterfaceisintendedtoprovideaccesstoallthesettingsthatmostpeoplewillwanttouseontheir3G36W-V.Thereareadvancedsettingsavailableifdesiredwhichareaccessiblebyviewingtheadvancedsettingspages.Click“SwitchtoAdvancedView”forconguringtheadvancedfeaturesofyour3G36W-V.4.1 StatusThestatuspageprovidessystemrelatedinformationandisdisplayedwhenyoulogintothe3G36W-VmanagementconsoleandswitchtoAdvancedView.Bydefault,thestatuspagewillshowSystemInfo,LocalNetwork,WWAN,ConnectionStatusandEthernetStatus.TovieweitherWAN,PPPoEorPPTPstatusindividually,clickontheirrelevantbuttonsbelowthegreenmenubar.Toviewthemall,clickontheAllStatusbutton.
3G38W-VUserGuide18 www.netcomm.com.au4.2 InternetSettings4.2.1 3GInternetSettingsThispageallowsyoutosetupyourWWAN(WirelessWideAreaNetwork)connection.ProleName DescriptionfortheproleAPN PleaseentertheAPNnameyouwishtoconnecttointhiseld.Pleasedon’teditthisunlessyouareawareofwhateffectitwillhave.3G NAT EnabledbyDefault,thisoptionallowsyoutoswitchNAT(NetworkAddressTranslation)onoroff.Interface Metric Thiseldallowsyoutocustomizethemetricofthe3Ginterface.Thissettingwillhavenoeffectformostusers,butmayberequiredforadvancedroutingcongurations(StaticRoutes,RIP,VPN,etc)Operation Mode Thereare3Optionsasfollows:‘Always ON’ KeepstheInternetconnectionalive,doesnotdisconnect‘OFF’ DoesnotconnecttotheInternet‘Automatic 3G Backup’ TheAutomatic3GBackupfeatureofthe3G36W-Visdesignedtoprovideabackup3GInternetconnectionwhenyouusetheWANconnectionasyourprimary,whentheprimaryfails.TheInternetconnectionwillautomaticallyswitchbacktoyourWANconnectiononceyourWANInternetconnectionisbackonline.Tousethisfeature,youwillneedbothanEthernetWANconnection(fromanxDSLmodem/ISDN/Satelliteetc)anda3Gconnection.4.2.2 WANTheWANpageallowsyoutoconguretheoptionalWANEthernetport.SelecttheWANconnectiontypesuitableforyourenvironmentandcongureparametersaccordingtotheselectedconnectiontype.
 3G36W-VUserGuidewww.netcomm.com.au 193G36W-V User Manual4�2�2�1 STATIC (xed IP)IfyourWANconnectionusesastaticIPaddress,pleaseselect“STATIC(xedIP)”andllintherequiredinformationintheeldsprovided.Name DescriptionIP Address: TypeintheIPaddressassignedbyyourInternetServiceProviderSubnet Mask: TypeintheSubnetmaskassignedbyyourInternetServiceProviderDefault Gateway: TypeintheWANGatewayassignedbyyourInternetServiceProviderPrimary/ Secondary DNS: TypeintheDNSaddressassignedbyyourInternetServiceProviderMAC Clone: PleaseinputtheMACaddressofyourcomputerhereifyourserviceprovideronlypermitscomputerswithacertainMACaddresstoaccesstheInternet.IfyouareusingthecomputerwhichusedtoconnecttotheInternetviaacablemodem,youcansimplypressthe‘Default’buttontolltheMACaddresseldwiththeMACaddressofyourcomputer.Click‘Apply’tosavethesettings.4�2�2�2 DHCP ThisconnectionwillgettheIPaddressfromtheInternetserviceprovider.LeaveeverythingasdefaultunlessinstructedbyyourInternetServiceProvider.Name DescriptionHost Name Pleaseinputthehostnameofyourcomputer.Thisisoptional,andonlyrequiredifyourserviceproviderasksyoutodoso.Mac Clone PleaseinputtheMACaddressofyourcomputerhereifyourserviceprovideronlypermitscomputerswithacertainMACaddresstoaccesstheInternet.IfyouareusingacomputerwhichusedtoconnecttoInternetviaacablemodem,youcansimplypressthe‘Default’buttontolltheMACaddresseldwiththeMACaddressofyourcomputer.Click‘Apply’tosavethesettings.
3G38W-VUserGuide20 www.netcomm.com.au4�2�2�3 PPPoE (ADSL)MostADSL/ADSL2+servicesusethePPPoverEthernetprotocol.Usethisifyouconnectyour3G36W-VtoabridgedADSLmodem.Name DescriptionUsername/Password TypeinyourPPPoEaccountusernameandpassword.Operation Mode; Thereare3options:‘Keep Alive’ KeepstheInternetconnectionalive,doesnotdisconnect.‘On Demand’ OnlyconnectstotheInternetwhenthere’saconnectattempt‘Manual’ OnlyconnectstotheInternetwhenthe‘Connect’buttononthispageispressed,anddisconnectswhenthe‘Disconnect’buttonispressed.MAC Clone PleaseinputtheMACaddressofyourcomputerhereifyourserviceprovideronlypermitscomputerswithacertainMACaddresstoaccesstheInternet.IfyouareusingthecomputerwhichusedtoconnecttotheInternetviacablemodem,youcansimplypressthe‘Default’buttontolltheMACaddresseldwiththeMACaddressofyourcomputer.Click‘Apply’tosavethesettings.4�2�2�4 PPTPName DescriptionServer IP TypeintheserverIPaddressassignedbyyourInternetServiceProvider.User Name/Password Typeintheusernameandpasswordassignedbyyourprovider.Address Mode SelectDynamicifyourserviceusesaDHCPserver,orselectStaticandtypeintheIPaddress,SubnetMaskandDefaultGatewayassignedbyyourInternetServiceProvider.Operation Mode‘Keep Alive’ KeepstheInternetconnectionalive,doesnotdisconnect.‘On Demand’ OnlyconnectstoInternetwhenthere’saconnectionattempt‘Manual’ OnlyconnectstotheInternetwhenthe‘Connect’buttononthispageispressed,anddisconnectswhenthe‘Disconnect’buttonispressed.Mac Clone PleaseinputtheMACaddressofyourcomputerhereifyourserviceprovideronlypermitscomputerswithacertainMACaddresstoaccesstheInternet.IfyouareusingacomputerwhichusedtoconnecttotheInternetviaacablemodem,youcansimplypressthe‘Default’buttontolltheMACaddresseldwiththeMACaddressofyourcomputer.Click‘Apply’tosavethesettings.
 3G36W-VUserGuidewww.netcomm.com.au 213G36W-V User Manual4.2.3 WANFailoverBackupTheWANFailoverBackupfeatureofthe3G36W-Visdesignedtoprovideabackup3GInternetconnectionincaseyourprimaryconnectionshouldfail.Tousethisfeature,youwillneedbothanEthernetWANconnection(fromanxDSLmodem/ISDN/Satelliteetc)anda3GWANconnection.TosetupWANfailoveronyour3G36W-V,rsttick“Enableautomatic3Gbackup”,thenllintheeldsthatappear.NameDescriptionAutomatic 3G Backup Defaultsettingis“Disable”.Setitto“Enable”ifyouintendtoturnontheAutomatic3GBackupfunction.Auto-APN AutomaticallysettheAPNforthe3Gconnection3G NAT EnableNATonthe3GconnectionInterface Metric Thedefaultvalueis20;pleaseenterthevalidvaluefrom1to9999suitableforyournetworkenvironmentInternet Host EnteranInternetaddressheretochecktheInternetConnection.Thedefaultvalueiswww.netcomm.com.au.Click’Apply’tosavethesettings.
3G38W-VUserGuide22 www.netcomm.com.au4.2.4 LANLANfunctionalityofthe3G36W-Vcanbeconguredfromthispage.Usingthispage,ausercanchangetheLANSubnet,gatewayIPaddress,DHCPsettings,StaticDHCPLeasesettings,andmanyothers.Name DescriptionIP Address ThelocalIPaddressof3G36W-VSubnet Mask Thesubnetmaskforthelocalnetwork.LAN 2 UsedtocongureasecondaryLANIPAddress(optional)LAN 2 IP Address ThelocalIPaddressofthesecondaryLANIPAddressLAN2 Subnet Mask ThesubnetmaskofthesecondaryIPAddressDHCP Type Pleaseleavethissetto“Server”unlessyouhaveanotherDHCPserveronthesamenetwork.Start IP Address TheStartIPaddressofyourDHCPIPPool.End IP Address TheEndIPaddressofyourDHCPIPPool.Subnet Mask ThesubnetmaskoftheIPAddressPrimary DNS Server/Secondary DNS ServerThisFeatureallowsyoutomanuallyassignDNSServersDefault Gateway ThedefaultistheIPofyour3G36W-VLease Time DHCPLeasetimeoftheDHCPClientofyour3G36W-VStatically Assigned ThisfeatureallowsyoutostaticallyassignIPaddressestotheMACAddresses.TheFormatofMACaddressisXX:XX:XX:XX:XX:XX802�11d Spanning Tree Thedefaultis“Disable”,select“Enable”toenablethisfeature.LLTD LinkLayerTopologyDiscovery(LLTD).Thedefaultis“Disable”,select“Enable”toenablethisfeature.IGMP Proxy InternetGroupManagementProtocol(IGMP),Thedefaultis“Disable”,select“Enable”toenablethisfeature.UPnP UniversalPlugandPlay(UPnP),Thedefaultis“Enabled”,select“Disable”todisablethisfeature.Router Advertisement Thedefaultis“Disable”,select“Enable”toenableit.PPPoE relay Thedefaultis“Disable”,select“Enable”toenableit.DNS Proxy Thedefaultis“Enable”,select“Disable”todisableit.Click‘Apply’tosavethesettings.
 3G36W-VUserGuidewww.netcomm.com.au 233G36W-V User Manual4.2.5 AdvancedRoutingThispageallowsyoutocongurestaticanddynamicroutingrulesforyour3G36W-V.4�2�5�1 Advanced Routing – Static StaticRoutingallowscomputersthatareconnectedtoyour3G36W-VtocommunicatewithcomputersonanotherLANsegmentwhichareconnectedtoitviaanotherrouter.Tosetarule,youneedtospecifythefollowing:• Destination• Subnetmask• Gateway• Interface4�2�5�2 Advanced Routing – DynamicDynamicRoutingusestheRIPprotocoltoallowthe3G36W-Vtoadapttochangesinthenetwork.RIPenablesthedevicetodeterminethebestrouteforeachpacketbasedonthe“hopcount”ornumberofhopsbetweenSourceandDestination.ToenableDynamicRouting,selectEnablefromthedropboxandclickApply.4.2.6 DHCPClientListThispageallowsyoutoviewthecurrentDHCPclientsthathaveobtainedIPleasesfromyour3G36W-V.TheMACaddress,assignedIPaddressandtheexpiryperiodisshownforallcomputerswhohaveautomaticallyobtainedaddressesfromthe3G36W-V.Pleasenotethatthislistisstoredinthedevice’svolatilememory,andisthereforeclearedifthedeviceisresetorifanychangedareappliedtoconguration.
3G38W-VUserGuide24 www.netcomm.com.au4.3 WirelessSettings4.3.1 BasicThispageallowsyoutodenethebasicwirelesssettingsforthe3G36W-V.Radio On/Off:Onbydefault.ChangingthisoptiontoOFFwillturnOFFthewirelessfunctionalityonthe3G36W-Vandyouwillnotbeabletoconnecttoyour3G36W-Vwirelessly.Network Mode:Youcanselectwhichwirelessstandardsareabletoconnecttoyourwirelessnetwork:11b/g mixed mode: Both802.11band802.11gwirelessdevicesareallowedtoconnecttoyour3G36W-V.11b only: Selectthisifallofyourwirelessclientsare802.11b.11g only: Selectthisifallofyourwirelessclientsare802.11g.11/b/g/n Mixed mode: Selectthisif802.11band802.11gand802.11nwirelessdevicesareinyournetwork.Network Name (SSID): TheSSID(ServiceSetIdentier)isthenameofyourwirelessnetwork.Useauniquenametoidentifyyourwirelessdevicesothatyoucaneasilyconnecttoitfromyourwirelessclients.Thiseldiscasesensitiveandcanbeupto32characters.YoushouldchangethedefaultSSIDforaddedsecurity.Frequency (Channel): ThissettingconguresthefrequencythattheWirelessRadiousesforwirelessconnectivity.Selectonechannelthatyouwishtousefromthedropdownlist.WDS Mode: WDS(WirelessDistributionSystem)isasystemthatenablesthewirelessinterconnectionofaccesspoints,andallowsawirelessnetworktobeexpandedusingmultipleaccesspointswithoutawiredbackbonetolinkthem.EachWDSAccessPointneedstobesetwiththesamechannelandencryptiontype.Click‘Apply’tosavethesettings.
 3G36W-VUserGuidewww.netcomm.com.au 253G36W-V User Manual4.3.2 AdvancedThispageallowsyoutomodifytheadvancedwirelesssettingsforyour3G36W-V.Thesesettingsshouldnotbechangedunlessyouareawareofwhateffecttheywillhave.Beacon Interval: Intervaloftimeinwhichthewirelessrouterbroadcastsabeaconwhichisusedtosynchronizethewirelessnetwork.Data Beacon Rate (DTIM):Enteravaluebetween1and255fortheDeliveryTrafcIndicationMessage(DTIM).ADTIMisacountdowninformingclientsofthenextwindowforlisteningtobroadcastandmulticastmessagesFragment Threshold: Thisspeciesthemaximumsizeofapacketduringthefragmentationofdatatobetransmitted.Ifyousetthisvaluetoolow,itwillresultinbadperformance.RTS Threshold: WhenthepacketsizeissmallerthantheRTSthreshold,thewirelessrouterwillnotusetheRTS/CTSmechanismtosendthispacket.AP Isolation: Thisfeatureallowsyoutoisolateclientsonyourwirelessnetwork.Toenablecommunicationbetweenthewirelessclientsconnectedtoyour3G36W-V,selectDisabled.Toterminatethecommunicationbetweenthewirelessclients,pleasechooseEnabled.TX Power: ThisdeterminestheoutputpoweroftheantennaWMM Capable: WMM(WiFiMultiMedia)ifenabled,supportsQoSforexperiencingbetteraudio,videoandvoiceinapplicationsWMM Parameters: ClickontheWMMCongurationbuttontoconguretheWMMparametersBroadcast Network Name (SSID):Select‘Disabled’tohidetheSSIDofyour3G36W-V.Ifdisabled,otherpeoplewillnotbeablescananddetectthisproduct’sSSID.ClickApplytosavethesettings.
3G38W-VUserGuide26 www.netcomm.com.au4.3.3 SecurityThispageallowsyoutocongurethewirelesssecurityforyour3G36W-V.Settingupsufcientwirelesssecuritycanpreventunauthorizedaccesstoyourwirelessnetwork.SSIDChoice: SelecttheSSIDthatyouwishtocongurethesecuritysettingsof.SecurityMode: Selectthesecuritymodeforthewirelessnetwork.SeebelowformoreinformationAccessPolicy: ThisfeatureallowsMACAddressControl,whichpreventsunauthorizedclientsfromaccessingyourwirelessnetwork.Selectwhethertoallow/blockusersonthepolicylist,andaddtheirMACaddressestothelistontheformatXX:XX:XX:XX:XX:XXClick‘Apply’tosavethesettings.4�3�3�1 Security ModeYoumaychoosefromthefollowingwirelesssecurityoptions:Disabled,Open,Shared,WEPAUTO,WPA,WPA-PSK,WPA2,WPA2-PSK,WPA-PSK-WPA2-PSK,WPA1-WPA2or802.1x.WEPWEP(WiredEquivalentPrivacy)helpspreventagainstunwantedwirelessusersaccessingyour3G36W-V.ItoffersalowerlevelofsecurityincomparisontoWPA-PSKandWPA2-PSK.
 3G36W-VUserGuidewww.netcomm.com.au 273G36W-V User ManualWPA1/WPA2WPA(WiFiProtectedAccess)authenticationissuitableforenterpriseapplications.ItmustbeusedinconjunctionwithanauthenticationserversuchasRADIUStoprovidecentralizedaccesscontrolandmanagement.Itprovidesastrongerencryptionandauthenticationsolution.WPA-PSK/WPA2-PSKAnewertypeofsecurityisWPA-PSK(TKIP)andWPA2-PSK(AES).ThistypeofsecuritygivesamoresecurenetworkcomparetoWEP.UseTKIPEncryptionTypeforWPA-PSKandAESforWPA2-PSK.Afterthat,pleaseenterthekeyinthePassphraseeld.Thekeyneedstobemorethan8charactersandlessthan63charactersanditcanbeanycombinationoflettersandnumbers.PleasenotethatthecongurationforWPA-PSKandWPA2-PSKisidentical.Your3G36W-VusesWPA-PSKbydefault.CheckyourWirelessSecurityCardordevicelabelonthebottomofthe3G36W-VforyourdefaultSSIDandSecuritykeytobeginconnectingyourwirelessdevices.
3G38W-VUserGuide28 www.netcomm.com.au802�1xInordertouse802.1Xsecurity,youneedtohaveaRADIUSserveronyournetworkthatwillactastheauthenticationserver.PleasetypeinthedetailsforyourRADIUSserverintheeldsrequired.Note:Afterconguringwirelesssecurity,youalsoneedtocongureyourwirelessadaptertousethesamesecuritysettingsbeforeyoucanconnectwirelessly.NotallwirelessadapterssupportWPA-PSK/WPA2-PSK/WPA/WPA2security;pleaserefertoyourwirelessadapteruserguideformoredetails.ItisstronglyrecommendedtosetupasimplewirelesssecuritysuchasWPA-PSK(whenthewirelessclientsupportsWPA-PSK)inordertosecureyournetwork.MostwirelessadaptersincomputersandlaptopssupportatleastWEPandWPA.
 3G36W-VUserGuidewww.netcomm.com.au 293G36W-V User Manual4.3.4 WPSWPSisthesimplestwaytoestablishaconnectionbetweenwirelessclientsandyour3G36W-V.Thismethodremovestheneedtomanuallyselecttheencryptionmodeandllinthepassphrase.Youonlyneedtopressabuttononbothwirelessclientandthe3G36W-V,andtheWPSwilldotherestforyou.The3G36W-VsupportstwotypesofWPS:WPSviaPushButton youhavetopushaspecicbuttononthewirelessclientorinyourwirelessclientutilitytostarttheWPSmode.Thenswitchthe3G36W-VtoWPSmode.YoucansimplypushtheWPSbuttonofthewirelessrouter,orclickthe‘StarttoProcess’buttoninthewebcongurationinterface.WPSviaPINcode youhavetoknowthePINcodeofthewirelessclientandswitchittoWPSmode,theninputthewirelessclientPINtothe3G36W-Vwebinterface.UsethedropboxtoeitherenableordisabletheWPSfunction.WPSCurrentStatus: Ifthewirelesssecurity(encryption)functionofthiswirelessrouterisproperlyset,youwillseea‘Success’messagehere.Otherwise,youwillsee‘Idle’.WPSSSID: Thisisthenetworkbroadcastname(SSID)oftherouter.WPSAuthMode: Itshowstheactiveauthenticationmodeforthewirelessconnection.WPSPIN: ThisistheWPSPINcodeofthewirelessrouter.YoumayneedthisinformationwhenconnectingtootherWPS-enabledwirelessdevices.WPSMode: SelecteitherPINmodeorPBC(whichistheWPAviaPushButton).
3G38W-VUserGuide30 www.netcomm.com.au4.3.5 StationListTheStationListshowsthewirelessclientscurrentlyassociatedwithyour3G36W-V.4.4 Firewall4.4.1 Mac/IP/PortFilteringThispageallowsyoutosetupMAC,IPandportlteringrulestoprotectyournetworkfrommaliciousactivity.Thelteringrulescanbeusedtoeitheralloworblockcertainusersand/orportsfromaccessingtheInternet.4�4�1�1 Basic Settings MAC/IP/PortFiltering:SelectEnabletoenableMAC/IP/PortFilteringDefaultPolicy:Selectwhetherpacketsthatdonotmatchanyrulesareacceptedordropped4�4�1�2 MAC/IP/Port Filtering SettingsMAC Address: MACaddressofalocalcomputerDest IP Address: DestinationIPAddressforthelterruleSource IP Address: SourceIPAddressforthelterruleProtocol: Selecttheportnumberprotocoltype(TCP,UDPorboth).Ifyouareunsure,thenleaveittothedefault“TCP&UDP”settingDest Port Range: DestinationPortRangeofthelterruleSource Port Range: SourcePortRangeofthelterruleAction: EitheracceptordropthepacketthatmatchestheruleComment: Addacommenttoidentifytherule(optional)Click‘Apply’tosavethesettings.
 3G36W-VUserGuidewww.netcomm.com.au 313G36W-V User Manual4.4.2 PortForwardingThispageallowsyoutocongureportforwardingrulestoallowremoteuserstoaccessservicessuchasWeb(HTTP)orFTPonyourlocalcomputers.Thisallowsyoutoredirectaparticularportnumber(fromtheInternet/WANport)toaparticularLANIPaddress.Virtual Server Settings: Enable/Disableportforwarding.IP Address: TheLANIPaddressthatthepublicportnumberpacketwillbesentto.Port Range: ThepublicportnumberstobesenttothespecicLANIPaddress.Protocol: Selecttheportnumberprotocoltype(TCP,UDPorboth).Ifyouareunsure,thenleaveitasthedefault“TCP&UDP”settingComment: Addacommenttoidentifytherule(optional)Click’Apply’tosavethesettings.4.4.3 DMZIfyouhaveaclientPCthatcannotrunanInternetapplication(e.g.Games)properlyfrombehindtheNATrewall,thenyoucanopenuptherewallrestrictionstoallowunrestrictedtwo-wayInternetaccessbydeningaDMZHost.TheDMZfunctionallowsyoutore-directallpacketsgoingtoyourWANportIPaddress,toaparticularIPaddressinyourLAN.ThedifferencebetweenthevirtualserverandtheDMZfunctionisthatthevirtualserverre-directsaparticularservice/Internetapplication(e.g.FTP,websites)toaparticularLANclient/server,whereasDMZre-directsallpackets(regardlessofservices)goingtoyourWANIPaddresstoaparticularLANclient/server.DMZ Settings: Enable/disableDMZ.DMZ IP Address: FillintheIPaddressofaparticularhostinyourLANNetworkthatwillreceiveallthepacketsoriginallygoingtotheWANport/PublicIPaddressofyour3G36W-V.Click‘Apply’tosavetheabovecongurations.
3G38W-VUserGuide32 www.netcomm.com.au4.4.4 SystemSecurityThispageallowsyoutoimprovethesecurityofyour3G36W-VthroughtheSPI(StatefulPacketInspection)rewallandremoteaccesssettings.Remote Management (via WAN): Enable/DisableremotemanagementontheWANinterface.Deny ping from WAN interface: SelectEnabletodenyICMPpacketsreceivedontheWANinterface.Otherwise,select“Disable”toallowICMPpacketsreceivedontheWANinterface.SPI Firewall Enable/DisabletheSPI(StatefulPacketInspection)rewalltoimprovethesecurityofyour3G36W-V.Click‘Apply’tosavethesettings.4.4.5 ContentFilteringThispageallowsyoutocongurecontent,URLandhostlterstorestrictimpropercontentaccessfromLANcomputersWeb Content Filter: TicktheboxestoenableProxy,JavaorActiveXcontentltering.Click“Apply”tosavethesettings.URL Filter: BlockaccesstoawebsitebyenteringitsfullURLaddressandclickingAdd.Rulescanbedeletedatanytimeviathispage.Host Filter: Blockaccesstocertainwebsitesbyenteringakeyword.Rulescanbedeletedatanytimeviathispage.
 3G36W-VUserGuidewww.netcomm.com.au 333G36W-V User Manual4.5 Administration4.5.1 StartWizardIfyouwishtore-runtheinitialsetupwizard,youcandosobymovingthemouseoverAdministration,andclickingon“StartWizard”.4.5.2 ManagementThispageallowsyoutocongureadministratorsystemsettingsincludingtheadministratorusernameandpassword,NTPsettings,andDDNSsettings.Administrator Settings (account/password):Congureanewadministratorusernameandpassword.NTP Settings: TheNTP(NetworkTimeProtocol)settingsallowyourroutertosynchronizeitsinternalclockwiththeglobalInternetTime.ThesesettingswillaffectfunctionssuchasSystemLogentriesandFirewallsettings.DDNS: DDNS(DynamicDomainNameService)allowsyoutomapastaticdomainnametoadynamicIPaddress.Tousethisfeatures,youmustsignupforanaccountfromaDDNSserviceprovider.ThisroutersupportsDynDNS,TZOandothercommonDDNSserviceproviders.Green AP: Toprovideoptionalreductioninpowerusage,youcanassignaparticulartimetoreducetheWiFipoweroutput.PleasenotethatareductionintheWiFipoweroutputcanpotentiallyreducecoverage,datathroughputspeeds,andstability.IfyouarehavingproblemswithyourWiFicoverage,stability,orthroughputspeed,pleasedisabletheGreenAPfunctionality.Click‘Apply’tosavethesettings.
3G38W-VUserGuide34 www.netcomm.com.au4.5.3 SystemMonitorThePeriodicPingResetMonitorconguresthe3G36W-VtotransmitcontrolledpingpacketstouserspeciedIPaddresses.Iftherouterdoesnotreceivearesponsetothepingstherouterwillreboot.Thepurposeofthisfeatureistoensurerecoveryofthedeviceiftheinternetconnectiondisconnectsanddoesnotreconnectforsomereason.Thisfeatureworksasfollows:-• Every“PeriodicPingTimer”valueinseconds,the3G36W-Vsends3consecutivepingstothe“DestinationAddress”.• Ifall3pingsfailthe3G36W-Vsends3consecutivepingstothe“SecondAddress”.• The3G36W-Vthensends3consecutivepingstothe“DestinationAddress”and3consecutivepingstothe“SecondAddress”every“PeriodicPingAcceleratedTimer”seconds.• IfallacceleratedpingsinstepDfail,the3G36W-Vrebootsafterwaitingtheamountoftimeenteredinthe“FailCount”times.• Ifanyofthepingssucceed,the3G36W-VreturnstostepAanddoesnotreboot.“PeriodicPingTimer”shouldneverbesettoavaluelessthan60seconds;thisistoallowthe3G36W-Vtimetoreconnecttothecellularnetworkfollowingareboot.TodisablethePeriodicPingResetMonitorsimplysetto“FailCount”0The3G36W-Vcanbeconguredtoautomaticallyrebootonaperiodicintervalspeciedinminutes.Whilethisisnotnecessary,itdoesensurethatinthecaseofremoteinstallationsitwillrebootthe3G36W-Vifsomeanomalyoccurs.Thedefaultvalueis0whichdisablesthePeriodicResetTimer.Themaximumvalueis65535minutes.
 3G36W-VUserGuidewww.netcomm.com.au 353G36W-V User Manual4.5.4 SettingsManagerThispageallowsyoutoimport/exportthesystemsettings,resetyour3G36W-Vtofactorydefaults,orrebootyour3G36W-V.4.5.5 StatisticsThispageallowsyoutoviewtheLAN,WANandwirelessstatisticsofyour3G36W-V.
3G38W-VUserGuide36 www.netcomm.com.au4.5.6 SystemLogAllimportantsystemeventsarelogged.Youcanusethispagetocheckthelogofyour3G36W-Vfortroubleshootinganddiagnosticpurposes.
Frequently Asked Questions
3G38W-VUserGuide38 www.netcomm.com.au5 FAQ1. IcannotseemtoaccessthewebpageinterfaceThedefaultIPaddressoftheunitis192.168.20.1,sorsttrytoopenawebbrowsertothisaddress.Alsocheckthatyourlaptop/PCisonthesamesubnetastherouter’sEthernetport.2. TherouterwasconnectedbutcannotgetbackonYoumayneedtoenabletheperiodicpingtimerusingtheSystemMonitorLinkontheHTMLpages.Thisensuresthatiftheconnectiondrops(i.eoutageonthenetwork)thattherouterwillrebootaftersomanyfailedpingsandthenforceare-connect.Setthetimertoaround15minsshouldbesufcient.NB:Thetrafcgeneratedbytheperiodicpingfeatureiscountedaschargeableusage,pleasekeepthisinmindwhenselectinghowoftentoping.3. RouterisrebootingfrequentlyChecktheModemLinkonthewebpageandseeifthePeriodicResettimeoutissettosomethingotherthan0.Ifitissetto1thismeanstheunitwillrebooteveryminuteregardlessofwhathappens.Resetitto0ifyoudon’twantthisfeatureorsomethingquitelargeifyoudon’twanttheroutertorebootsooften.4. RouterhasconnectionbutcannotaccesstheinternetCheckthatDNSMasqueradeisenabledbyclickingontheLANlinkonthecongurationinterface.MakesurethatDHCPDNSserveraddress1IPaddressissettothesameaddressasthatoftheEthernetport.5. Icannotseemtogeta3GWANconnectionClickonthe3GInternetSettingslinkonthewebpageinterfaceandcheckthatthecorrectAPNsettingsareentered.• AlsocheckthattheusernameandpasswordcredentialsarecorrectiftheAPNinuserequiresthese.• MakesurethatAutoConnectisenabledonthePPPProleConnectsectionontheDataConnectionpage.6. TheSIMstatusindicatesthattheSIMis“notinstalledorrebootrequired”onthehomepageIfaSIMisinstalledcorrectlythismayindicatethattheSIMhasbeenremovedorinsertedwhilsttheunitispoweredup.Inthiscaseyoumustreboottheunit.TheResetbuttononthehomepagewillreboottherouter.
Appendix
3G38W-VUserGuide40 www.netcomm.com.au6 Legal&RegulatoryInformation6.1IntellectualPropertyRightsAllintellectualpropertyrights(includingcopyrightandtrademarkrights)subsistingin,relatingtoorarisingoutthisManualareownedbyandvestinNetCommLimited(ACN002490486)(NetComm)(oritslicensors).ThisManualdoesnottransferanyright,titleorinterestinNetComm’s(oritslicensors’)intellectualpropertyrightstoyou.YouarepermittedtousethisManualforthesolepurposeofusingtheNetCommproducttowhichitrelates.OtherwisenopartofthisManualmaybereproduced,storedinaretrievalsystemortransmittedinanyform,byanymeans,beitelectronic,mechanical,recordingorotherwise,withoutthepriorwrittenpermissionofNetComm.NetCommisatrademarkofNetComm.Allothertrademarksareacknowledgedtobethepropertyoftheirrespectiveowners.6.2CustomerInformationTheAustralianCommunications&MediaAuthority(ACMA)requiresyoutobeawareofthefollowinginformationandwarnings:1.ThisunitshallbeconnectedtotheTelecommunicationNetworkthroughalinecordwhichmeetstherequirementsoftheAS/CAS008-2011Standard.2.ThisequipmenthasbeentestedandfoundtocomplywiththeStandardsforC-TickandorA-TickassetbytheACMA.Thesestandardsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradionoiseand,ifnotinstalledandusedinaccordancewiththeinstructionsdetailedwithinthismanual,maycauseinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurwiththeinstallationofthisproductinyourhomeorofce.Ifthisequipmentdoescausesomedegreeofinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,weencouragetheusertotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:(a)Changethedirectionorrelocatethereceivingantenna.(b)Increasetheseparationbetweenthisequipmentandthereceiver.(c)Connecttheequipmenttoanalternatepoweroutletonadifferentpowercircuitfromthattowhichthereceiver/TVisconnected.(d)Consultanexperiencedradio/TVtechnicianforhelp.3.Thepowersupplythatisprovidedwiththisunitisonlyintendedforusewiththisproduct.DonotusethispowersupplywithanyotherproductordonotuseanyotherpowersupplythatisnotapprovedforusewiththisproductbyNetComm.Failuretodosomaycausedamagetothisproduct,reorresultinpersonalinjury.6.3ConsumerProtectionLawsAustralianandNewZealandconsumerlawincertaincircumstancesimpliesmandatoryguarantees,conditionsandwarrantieswhichcannotbeexcludedbyNetCommandlegislationofanothercountry’sGovernmentmayhaveasimilareffect(togetherthesearetheConsumerProtectionLaws).AnywarrantyorrepresentationprovidedbyNetCommisinadditionto,andnotinreplacementof,yourrightsundersuchConsumerProtectionLaws.IfyoupurchasedourgoodsinAustraliaandyouareaconsumer,youareentitledtoareplacementorrefundforamajorfailureandforcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.IfyoupurchasedourgoodsinNewZealandandareaconsumeryouwillalsobeentitledtosimilarstatutoryguarantees.
 3G36W-VUserGuidewww.netcomm.com.au 413G36W-V User Manual6.4ProductWarrantyAllNetCommproductshaveastandardtwo(2)yearwarrantyfromdateofpurchase(ProductWarranty).ForallProductWarrantyclaimsyouwillrequireproofofpurchase.AllProductWarrantiesareinadditiontoyourrightsandremediesunderapplicableConsumerProtectionLawswhichcannotbeexcluded(seeSection3above).SubjecttoyourrightsandremediesunderapplicableConsumerProtectionLawswhichcannotbeexcluded(seeSection3above),theProductWarrantyisgrantedonthefollowingconditions:1.TheProductWarrantyextendstotheoriginalpurchaser(you/thecustomer)andisnottransferable;2.TheProductWarrantyshallnotapplytosoftwareprograms,batteries,powersupplies,cablesorotheraccessoriessuppliedinorwiththeproduct;3.ThecustomercomplieswithallofthetermsofanyrelevantagreementwithNetCommandanyotherreasonablerequirementsofNetCommincludingproducingsuchevidenceofpurchaseasNetCommmayrequire;4.ThecostoftransportingproducttoandfromNetComm’snominatedpremisesisyourresponsibility;5.NetCommdoesnothaveanyliabilityorresponsibilityundertheProductWarrantywhereanycost,loss,injuryordamageofanykind,whetherdirect,indirect,consequential,incidentalorotherwisearisesoutofeventsbeyondNetComm’sreasonablecontrol.Thisincludesbutisnotlimitedto:actsofGod,war,riot,embargoes,actsofcivilormilitaryauthorities,re,oods,electricityoutages,lightning,powersurges,orshortagesofmaterialsorlabour;and6.Thecustomerisresponsibleforthesecurityoftheircomputerandnetworkatalltimes.Securityfeaturesmaybedisabledwithinthefactorydefaultsettings.NetCommrecommendsthatyouenablethesefeaturestoenhanceyoursecurity.SubjecttoyourrightsandremediesunderapplicableConsumerProtectionLawswhichcannotbeexcluded(seeSection3above),theProductWarrantyisautomaticallyvoidedif:1.You,orsomeoneelse,usetheproduct,orattempttouseit,otherthanasspeciedbyNetComm;2.Thefaultordefectinyourproductistheresultofavoltagesurgesubjectedtotheproducteitherbythewayofpowersupplyorcommunicationline,whethercausedbythunderstormactivityoranyothercause(s);3.Thefaultistheresultofaccidentaldamageordamageintransit,includingbutnotlimitedtoliquidspillage;4.Yourproducthasbeenusedforanypurposesotherthanthatforwhichitissold,orinanywayotherthaninstrictaccordancewiththeusermanualsupplied;5.Yourproducthasbeenrepairedormodiedorattemptedtoberepairedormodied,otherthanbyaqualiedpersonataservicecentreauthorisedbyNetComm;or6.Theserialnumberhasbeendefacedoralteredinanywayoriftheserialnumberplatehasbeenremoved.
3G38W-VUserGuide42 www.netcomm.com.au6.5LimitationofLiabilityThisclausedoesnotapplytoNewZealandconsumers.SubjecttoyourrightsandremediesunderapplicableConsumerProtectionLawswhichcannotbeexcluded(seeSection3above),NetCommacceptsnoliabilityorresponsibility,forconsequencesarisingfromtheuseofthisproduct.NetCommreservestherighttochangethespecicationsandoperatingdetailsofthisproductwithoutnotice.Ifanylawimpliesaguarantee,conditionorwarrantyinrespectofgoodsorservicessupplied,andNetComm’sliabilityforbreachofthatconditionorwarrantymaynotbeexcludedbutmaybelimited,thensubjecttoyourrightsandremediesunderanyapplicableConsumerProtectionLawswhichcannotbeexcluded,NetComm’sliabilityforanybreachofthatguarantee,conditionorwarrantyislimitedto:(i)inthecaseofasupplyofgoods,NetCommdoinganyoneormoreofthefollowing:replacingthegoodsorsupplyingequivalentgoods;repairingthegoods;payingthecostofreplacingthegoodsorofacquiringequivalentgoods;orpayingthecostofhavingthegoodsrepaired;or(ii)inthecaseofasupplyofservices,NetCommdoingeitherorbothofthefollowing:supplyingtheservicesagain;orpayingthecostofhavingtheservicessuppliedagain.TotheextentNetCommisunabletolimititsliabilityassetoutabove,NetCommlimitsitsliabilitytotheextentsuchliabilityislawfullyabletobelimited.Return Authority Warranty Terms and Conditions – 2 Year WarrantyAllNetCommproductshaveastandardtwo(2)yearwarrantyfromdateofpurchase(ProductWarranty).ForallProductWarrantyclaimsyouwillrequireyourproofofpurchase.1� Consumer Protection LawsAustralianandNewZealandconsumerlawincertaincircumstancesimpliesmandatoryguarantees,conditionsandwarrantieswhichcannotbeexcludedbyNetCommandlegislationofanothercountry’sGovernmentmayhaveasimilareffect(togetherthesearetheConsumerProtectionLaws).AnywarrantyorrepresentationprovidedbyNetCommisinadditionto,andnotinreplacementof,yourrightsundersuchConsumerProtectionLaws.IfyoupurchasedourgoodsinAustraliaandyouareaconsumer,youareentitledtoareplacementorrefundforamajorfailureandforcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.IfyoupurchasedourgoodsinNewZealandandareaconsumeryouwillalsobeentitledtosimilarstatutoryguarantees.2� Conditions and exclusions:SubjecttoyourrightsandremediesunderapplicableConsumerProtectionLawswhichcannotbeexcluded(seeSection1above),theProductWarrantyisgrantedonthefollowingconditions:(a)TheProductWarrantyextendstotheoriginalpurchaser(you/thecustomer)andisnottransferable;(b)TheProductWarrantyshallnotapplytosoftwareprograms,batteries,powersupplies,cablesorotheraccessoriessuppliedinorwiththeproduct;(c)ThecustomercomplieswithallofthetermsofanyrelevantagreementwithNetCommandanyotherreasonablerequirementsofNetCommincludingproducingsuchevidenceofpurchaseasNetCommmayrequire;(d)ThecostoftransportingproducttoandfromNetComm’snominatedpremisesisyourresponsibility;(e)NetCommdoesnothaveanyliabilityorresponsibilityunderthisProductWarrantywhereanycost,loss,injuryordamageofanykind,whetherdirect,indirect,consequential,incidentalorotherwisearisesoutofeventsbeyondNetComm’sreasonablecontrol.Thisincludesbutisnotlimitedto:actsofGod,war,riot,embargoes,actsofcivilormilitaryauthorities,re,oods,electricityoutages,lightning,powersurges,orshortagesofmaterialsorlabour;and(f)Thecustomerisresponsibleforthesecurityoftheircomputerandnetworkatalltimes.Securityfeaturesmaybedisabledwithinthefactorydefaultsettings.NetCommrecommendsthatyouenablethesefeaturestoenhanceyoursecurity.Further,andsubjecttoyourrightsandremediesunderapplicableConsumerProtectionLawswhichcannotbeexcluded(seeSection1above),theProductWarrantyisautomaticallyvoidedif:(a)You,orsomeoneelse,usetheproduct,orattempttouseit,otherthanasspeciedbyNetComm;(b)Thefaultordefectinyourproductistheresultofavoltagesurgesubjectedtotheproducteitherbythewayofpowersupplyorcommunicationline,whethercausedbythunderstormactivityoranyothercause(s);(c)Thefaultistheresultofaccidentaldamageordamageintransit,includingbutnotlimitedtoliquidspillage;(d)Yourproducthasbeenusedforanypurposesotherthanthatforwhichitissold,orinanywayotherthaninstrictaccordancewiththeusermanualsupplied;(e)Yourproducthasbeenrepairedormodiedorattemptedtoberepairedormodied,otherthanbyaqualiedpersonataservicecentreauthorisedbyNetComm;or(f)Theserialnumberhasbeendefacedoralteredinanywayoriftheserialnumberplatehasbeenremoved.
 3G36W-VUserGuidewww.netcomm.com.au 433G36W-V User Manual3� Limitation of Liability ThisclausedoesnotapplytoNewZealandconsumers.SubjecttoyourrightsandremediesunderapplicableConsumerProtectionLawswhichcannotbeexcluded(seeSection1above),NetCommacceptsnoliabilityorresponsibility,forconsequencesarisingfromtheuseofthisproduct.NetCommreservestherighttochangethespecicationsandoperatingdetailsofthisproductwithoutnotice.Ifanylawimpliesaguarantee,conditionorwarrantyinrespectofgoodsorservicessupplied,andNetComm’sliabilityforbreachofthatconditionorwarrantymaynotbeexcludedbutmaybelimited,thensubjecttoyourrightsandremediesunderanyapplicableConsumerProtectionLawswhichcannotbeexcluded,NetComm’sliabilityforanybreachofthatguarantee,conditionorwarrantyislimitedto:(i)inthecaseofasupplyofgoods,NetCommdoinganyoneormoreofthefollowing:replacingthegoodsorsupplyingequivalentgoods;repairingthegoods;payingthecostofreplacingthegoodsorofacquiringequivalentgoods;orpayingthecostofhavingthegoodsrepaired;or(ii)inthecaseofasupplyofservices,NetCommdoingeitherorbothofthefollowing:supplyingtheservicesagain;orpayingthecostofhavingtheservicessuppliedagain.TotheextentNetCommisunabletolimititsliabilityassetoutabove,NetCommlimitsitsliabilitytotheextentsuchliabilityislawfullyabletobelimited.NetCommLimitedisanAustralianpublicwithAustralianCompanyNumber002490486,witharegisteredaddressofLevel2,18-20OrionRoad,LaneCoveNSW2066Australia.6.6FCCWarningThisdevicehasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgeneratesusesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallationIfthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:• Reorientorrelocatethereceivingantenna.• Increasetheseparationbetweentheequipmentandreceiver.• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.Changesormodicationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser‘sauthoritytooperatetheequipment.Theantenna(s)usedforthistransmittermustnotbeco-locatedoroperatinginconjunctionwithanyotherantennaortransmitter.ThisdevicecomplieswithFCCradiationexposurelimitssetforthforanuncontrolledenvironment.InordertoavoidthepossibilityofexceedingtheFCCradiofrequencyexposurelimits,humanproximitytotheantennashallnotbelessthan20cm(8inches)duringnormaloperation.Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcauseinterference,and(2)thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthedevice.6.7ICImportantNoteICRadiationExposureStatement:ThisequipmentcomplieswithICRSS-102radiationexposurelimitssetforthforanuncontrolledenvironment.Thisequipmentshouldbeinstalledandoperatedwithminimumdistance20cmbetweentheradiator&yourbody.Thisdeviceanditsantenna(s)mustnotbeco-locatedoroperatinginconjunctionwithanyotherantennaortransmitter.TheCountyCodeSelectionfeatureisdisabledforproductsmarketedintheUS/Canada.Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcauseinterference,and(2)thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthedevice.ThisClassBdigitalapparatuscomplieswithCanadianICES-003.CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.Toreducepotentialradiointerferencetootherusers,theantennatypeanditsgainshouldbesochosenthattheequivalentisotropicallyradiatedpower(EIRP)isnotmorethanthatrequiredforsuccessfulcommunication.Thisdevicehasbeendesignedtooperatewithanantennahavingamaximumgainof4.3dBi.AntennahavingahighergainisstrictlyprohibitedperregulationsofIndustryCanada.Therequiredantennaimpedanceis50ohms.
3G38W-VUserGuide44 www.netcomm.com.auTechnical SupportIfyouhaveanytechnicaldifcultieswithyourproduct,pleaserefertothesupportsectionofourwebsite.www.netcomm.com.au/supportNote:NetCommTechnicalSupportforthisproductonlycoversthebasicinstallationandfeaturesoutlinedintheQuickStartGuide.Forfurtherinformationregardingtheadvancedfeaturesofthisproduct,pleaserefertotheconguringsectionsintheUserGuideorcontactaNetworkSpecialist.DYNALINK NZ12cTeaKeaPlace,Albany,Auckland,NewZealandP:094485548F:094485549E:sales@dynalink.co.nzW:www.dynalink.co.nzTrademarksandregisteredtrademarksarethepropertyofNetCommLimitedortheirrespectiveowners.Specicationsaresubjecttochangewithoutnotice.Imagesshownmayvaryslightlyfromtheactualproduct.NETCOMM LIMITEDHeadOfcePOBox1200,LaneCoveNSW2066AustraliaP:0294242070F:0294242010E:sales@netcomm.com.auW:www.netcomm.com.au

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