NetComm Wireless NTC140 LTE M2M Router User Manual

NetComm Wireless Limited LTE M2M Router

Contents

User Manual

Quick Start Guide4G M2M Router NTC-140
| Industrial IoT2Quick start guideThis quick start guide is designed to get you up and running quickly with your new NTC-140 router. More advanced set up instructions are provided in the user guide which can be opened by clicking on the Help tab on the web user interface, or can be downloaded from https://www.netcommwireless.com/product/4g-m2m-routerPackage contentsAll NTC-140 packages include: 1 x NetComm NTC-140 router 2 x 3G/4G antennas 1 x 1.5m Black Ethernet cable 1 x DIN rail mounting bracket 1 x Quick start guide 1 x Power supply cable with tted Molex connector
| Industrial IoT3NTC-140 - 4G M2M Router-iI/OGPSUSB LAN LAN/WANCellular MainSIMµSDCellular AUX+Device overviewITEM DESCRIPTION13G/4G antenna connectors SMA female connector for 3G/4G antennas.2GPS antenna connector SMA female connector for GPS antenna.3SIM card slot Insert SIM card here.4MicroSD card slot Insert a MicroSD card here to provide additional storage (Optional).21314NTC-140-01-iI/OUSB LAN LAN/WANCellular MainSIMµSD Cellular AUX+1314NTC-140-02
| Industrial IoT4ITEM DESCRIPTION1Mini USB 2.0 OTG portProvides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to connected device.2Reset button Press and hold for less than 5 seconds to reboot to normal mode. The LEDs are green and extinguish in sequence to indicate that the router will reboot normally if the button is released during this period.Press and hold for 5 to 15 seconds to reboot to recovery mode. The LEDs are amber and extinguish in sequence to indicate that the router will reboot to recovery mode if the button is released during this period.Press and hold for 15 to 20 seconds to reset the router to factory default settings. The LEDs are red and extinguish in sequence to indicate that the router will reset to factory default settings if the button is released during this period.3Molex Mini-Fit™ receptacleConnect the provided power supply here. The Molex receptacle provides:• Ground (−)• Power (+)• I/O terminal• (i) ignition input detection terminal.4LAN port LAN port for wired Ethernet clients.5LAN/WAN port LAN or WAN port for wired Ethernet clients or to bridge another network connection.-iI/OGPSUSB LAN LAN/WANCellular MainSIMµSDCellular AUX+12534NTC-140-01 / NTC-140-02
| Industrial IoT5NTC-140 - 4G M2M RouterOverview of LED indicatorsLED ICONNAMECOLORSTATE DESCRIPTION Power Off Power offDouble ash Powering upOn Power onOn Power on in recovery modeSlow ashing Hardware error, such as SIM not inserted. GPS1/Customisable LEDOff GPS function disabledSlow ashing GPS function is enabled but no satellite detectedOn Satellite detected, location acquiredNetwork Off Radio OffOn Connected via WWANBlinking2Trafc via WWANSlow ashing Connecting PDPOn Registered on NetworkSlow ashing Registering networkSlow ashing SIM PIN lockedFast ashing SIM PUK lockedOn Can’t connectSignal strengthOn LTE signalOn WCDMA signalOn GSM signal1 GPS is only available on the NTC-140-022 The term “blinking” means that the LED may pulse, with the intervals that the LED is on and off not being equal. The term “ashing” means that the LED turns on and off at equal intervals.
| Industrial IoT6Power supply cableThe included power supply cable has colour-coded breakout wires which can be terminated to provide power, ignition detection and input/output functionality.The picture below outlines the polarity and functions of the wires.Power(+) Ground (−)I/OIgnition
| Industrial IoT7NTC-140 - 4G M2M Router-iI/OGPSUSB LAN LAN/WANCellular MainSIMµSDCellular AUX+Installing your deviceStep 1: Insert the SIM cardUsing a paper clip, press the SIM Eject button to eject the SIM card tray. Place the SIM card in the tray and then insert the loaded tray into the SIM slot with the gold side facing up, as shown below.Insert SIM CardPress the SIM Eject Button
| Industrial IoT8-iI/OGPSUSB LAN LAN/WANCellular MainSIMµSDCellular AUX+Step 2: Attach the antennasThe NTC-140 router is shipped with caps on the LTE and GPS* antenna sockets. To attach the supplied antennas, rst remove the antenna socket caps from the Main and Auxiliary antenna sockets by turning them in an anti-clockwise direction, then screw the antennas onto the sockets by turning them in a clockwise direction. Please refer to the Device overview section for the antenna socket layout. If you have purchased a GPS antenna, remove the socket cap from the GPS antenna socket and attach the antenna to the socket in the same manner.Remove caps then screw antennas on*GPS is only available on the NTC-140-02
| Industrial IoT9NTC-140 - 4G M2M RouterStep 3: Connect the power and Ethernet cablesConnect the included power supply cable to the Molex Mini-Fit™ receptacle and then connect the green and white breakout wires to the ignition and I/O connections as required. Connect the Power (red) and the Ground (black) wires to your power source. The power LED on the router lights up when a power source is connected.Attach the supplied Black Ethernet cable to the LAN Ethernet port on your router and the other end to your computer.-iI/OGPSUSB LAN LAN/WANCellular MainSIMµSDCellular AUX+-iI/OGPSUSB LAN LAN/WANCellular MainSIMµSDCellular AUX+Connect Ethernet CableGroundPowerMolex Mini-Fit™I/OIgnition
| Industrial IoT10Step 4: Access the router’s web interfaceIn your web browser’s address bar enter http://192.168.1.1/ or http://my.router/. The login page is displayed.There are two system management accounts (Root Manager and Admin) with different management capabilities.Root Manager accountGrants full privileges such as rmware upgrades, device conguration, backup and restore, and reset to factory default settings. To access the Root Manager account, use these login details.http://192.168.1.1 or http://my.routerUsername rootPassword adminAdmin accountAllows updates to general settings. To access the Admin account, use these login details.http://192.168.1.1 or http://my.routerUsername adminPassword adminEnter the username and password for the admin or root manager account and click Log in. The Status page is displayed.
| Industrial IoT11NTC-140 - 4G M2M RouterStep 5: Unlock the SIM cardIf the inserted SIM card is PIN locked, a pop-up window is displayed informing you that you must unlock the SIM before use.Click the OK button. The SIM Security page is displayed.In the Current PIN eld, enter the SIM PIN and then enter it again in the Conrm current PIN eld. If you do not want to enter the PIN code each time the SIM is inserted, select the Remember PIN option. Click the Save button. After a moment, the router displays “Success! The SIM unlock was successful”.
| Industrial IoT12Step 6: Connect to the InternetIf the SIM Status is OK, the NTC-140 router automatically attempts to connect to the Internet by detecting the correct APN and connection details.If automatic conguration was unsuccessful, you must manually enter the connection details.To manually congure the connection prole:1. From the top menu bar, select the Networking option.2. Next to Prole1, click the button. The Data connection prole settings screen is displayed.3. Ensure that the Automatic APN selection toggle key is set to the OFF position.4. In the APN eld, enter the APN name that your carrier requires for mobile broadband connection. If required, enter the Username and Password in the Username and Password elds. Click the Save button.The connection prole is now congured.Verifying the connection statusClick on the Status menu item from the top menu bar. The Status page is displayed. The mobile broadband connection is established successfully if the Status eld in the WWAN connection status section displays Connected.
| Industrial IoT13NTC-140 - 4G M2M RouterStep 7: Mount the routerMount your router in a suitable location using the options listed in the Mounting options section.When selecting a location to mount the NTC-140 router, keep in mind that it features high performance antennas designed to provide optimum signal strength in a wide range of environments. You can check the signal strength by observing the colour and number of LEDs illuminated on the front of the device. For a precise reading of the signal strength, refer to the Status page on the web user interface. If you nd the signal strength is weak, try moving the router to a different place, mounting it differently or changing the orientation of the antennas.The signal strength LEDs update within a few seconds with a rolling average signal strength reading. When selecting a location for the router, please allow up to 20 seconds for the signal strength LEDs to update before repositioning.Congratulations - your NTC-140 router is now ready to use!
| Industrial IoT14Mounting your deviceDepending on your individual setup, you may need certain components to mountyour device correctly, such as additional fasteners and screwdrivers for specicwall or rail mounting.Mounting optionsThe NetComm Wireless NTC-140 router can be installed quickly and easily in a variety of locations.MOUNT TYPE DESCRIPTION BENEFITSWall mount Flat against the wall Slimline form factor, close to wallWall mount via DIN rail mounting bracketDIN Rail mounting bracket is secured to the wall and the router is attached to the mounting bracket.Easy to removeDIN rail mountDIN Rail mounting bracket is slid or snapped on to the DIN Rail and the router is attached to the mounting bracket.Simplicity, easy to remove.Pole mount via DIN rail mounting bracketDIN Rail mounting bracket is secured to a pole or other xed object using cable ties and the router is attached to the mounting bracket. Easy to remove, exibility of orientation, variety of objects to which the router may be mounted.Desk mount Stand on a desk Simplicity, versatility
| Industrial IoT15NTC-140 - 4G M2M RouterWall mount DIN Rail mounting bracketV Bend allows you to snap the DIN bracket onto the middle of a DIN rail rather than sliding it onto the end.Wall Mounted via DIN Rail Bracket DIN Rail mountPole mount using DIN Rail bracket Desk mount
| Industrial IoT16Conguring multiple devicesTo apply your advanced conguration settings to more than one NTC-140 router, follow these simple steps.Step 1Back up your router’s congurationLog in to the web conguration interface, click on the System menu, select System conguration and click on Settings backup and restore.If you want to password protect your backup conguration les, enter your password in the elds under Save a copy of current settings and click on Save. If you don’t want to password protect your les, just click on Save. The router will then prompt you to select a location to save the settings le.
| Industrial IoT17NTC-140 - 4G M2M RouterStep 2Restore your backup congurationIn the web conguration interface click on the System menu, select System conguration and click on Settings backup and restore.From the Restore saved settings section, click on Choose a le and select the backup conguration le on your computer.Click Restore to copy the settings to the new NTC-140 router. The router will apply these settings and inform you it will reboot - click on OK.Tip: Don’t change the le extension of the backup le as this may cause it to corrupt.
| Industrial IoT18Regulatory informationNTC-140-01FCC regulationsFederal Communications Commission Notice (United States): Before a wireless device model is available for sale to the public, it must be tested and certied to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorientate or relocate the receiving antenna.• Increase the separation between the equipment and receiver.
| Industrial IoT19NTC-140 - 4G M2M Router• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.Changes or modications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.RF ExposureYour device contains a transmitter and a receiver. When it is on, it receives and transmits RF energy. When you communicate with your device, the system handling your connection controls the power level at which your device transmits.• This device meets the government’s requirements for exposure to radio waves.• This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.• This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. To ensure compliance with RF exposure guidelines the device must be used with a minimum of 24cm separation from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits.External antenna (transmitters equipped with detachable antennas)Any external antenna used for this transmitter must be installed to provide a separation distance of at least 24cm from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter. Please consult the health and safety guide of the chosen antenna for specic body separation guidelines as a greater distance of separation may be required for high-gain antennas.Any external antenna gain must meet RF exposure and maximum radiated output power limits of the applicable rule section. The maximum antenna gain for this device as reported to the FCC is:
| Industrial IoT20FREQUENCY (MHz) GAIN (dBi)704 - 798 1.6824 - 960 11710 - 2170 3.7with ANT-0024with ANT-0050 (0.6m cable losses included)Company Contact DetailsNetComm Wireless Limited, 1000 Sawgrass Corporate Parkway, Suite 500 Sunrise, Florida 33323, USAPhone: +1 320 566 0316IC regulationsThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.This device complies with Industry Canada licence-exempt RSS standard(s). FREQUENCY (MHz) GAIN (dBi)824 - 849 5.65817 - 823 5.65777 - 787 1.66704 - 716 1.661710 - 1755 3.661850 - 1915 4.17
| Industrial IoT21NTC-140 - 4G M2M RouterOperation is subject to the following two conditions:Le présent appareil est conforme aux CNR d’Industrie Canada applicablesaux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:(1) this device may not cause interference, and(1) l’appareil ne doit pas produire de brouillage, et(2) this device must accept any interference, including interference that may cause undesired operation of the device.(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.”RF Exposure Information (MPE):This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. /Cet appareil a été testé et répond aux limites applicables en matière d’exposition aux radiofréquences (RF).This equipment should be installed and operated with minimum distance 24 cm between the radiator & your body. / Cet équipement doit être installé et utilisé avec une distance minimale de 24 cm entre le radiateur et votre corps.External antenna - RSS-Gen 8.3 (transmitters equipped with detachable antennas)This radio transmitter has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. /Le présent émetteur radio a été approuvé par Industrie Canada pour fonctionner avec les types d’antenne énumérés ci-dessous et ayant un gain admissible maximal et l’impédance requise pour chaque type d’antenne.Antenna types not included in this list, having a gain greater than the maximum
| Industrial IoT22NTC-140-02CE regulationRF Exposure Information (MPE)This device meets the EU requirements and the International Commission on Non-Ionizing Radiation Protection (ICNIRP) on the limitation of exposure of the general public to electromagnetic elds by way of health protection. This equipment should gain indicated for that type, are strictly prohibited for use with this device. /Les types d’antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l’exploitation de l’émetteur.Antenna types / Type d’antennes:Antenna gain in dBi / Gain d’antenne (en dBi):FREQUENCY (MHz) GAIN (dBi)824 - 849 5.65817 - 823 5.65777 - 787 1.66704 - 716 1.661710 - 1755 3.661850 - 1915 4.17with ANT-0024with ANT-0050 (0.6m cable losses included)FREQUENCY (MHz) GAIN (dBi)704 - 798 1.6824 - 960 11710 - 2170 3.7
| Industrial IoT23NTC-140 - 4G M2M RouterNTC-140-02 Simplied EU DoCHereby, NetComm Wireless declares that the radio equipment type NTC-140-02 is in compliance with Directive 2014/53/EU.The full text of the EU declaration of conformity is available at the following internet address: http://www.netcommwireless.com/doc/NTC-140-02_CE_DoC.pdfWaste Electrical and Electronic Equipment (WEEE)This symbol means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Proper recycling of your product will protect human health and the environment.FUNCTIONS MAX. AVERAGE OUTPUT POWERGSM 900 32 dBmDCS 1800 29.5 dBmWCDMA I 23 dBmWCDMA VIII 23 dBmLTE 1 23 dBmLTE 3 23 dBmLTE 7 23 dBmLTE 8 23 dBmLTE 20 23 dBmbe installed and operated to ensure a minimum of 20 cm spacing to any person at all times.”Maximum RF Power
Product WarrantyFor warranty information please visit https://support.netcommwireless.com/warranty-infoSafety and product carePlease refer to the user guide for safety and product care information.NETCOMM WIRELESS LIMITED ABN 85 002 490 486Head Ofce, 18-20 Orion RoadLane Cove, Sydney, NSW 2066, Australiap: +61 2 8205 3888 f: +61 2 9424 2010e: m2msales@netcommwireless.comwww.netcommwireless.comQSG-00080 rev6

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