NetComm Wireless NTC620003 3G M2M ROUTER User Manual
NetComm Wireless Limited 3G M2M ROUTER
User Manual
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User Guide NTC-6200 Series – 3G M2M Router / Plus Copyright Copyright© 2014 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless. Note: This document is subject to change without notice. Save our environment When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from domestic waste. The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government. Please be responsible and protect our environment. This manual covers the following products: NetComm Wireless NTC-6200-01 NetComm Wireless NTC-6200-02 NetComm Wireless NTC-6200-03 NetComm Wireless NTC-6200-11 NetComm Wireless NTC-6200-12 NetComm Wireless NTC-6200-13 DOCUMENT VERSION DATE 1.0 - Initial document release 20/12/2013 1.1 – Updated GPS section with NMEA support information, Added Appendix G: Inputs / Outputs. 24/01/2014 Table 1 - Document Revision History NetComm Wireless 3G M2M Router / Plus www.netcommwireless.com Table of Contents Overview ........................................................................................................................................................................................ 5 Introduction ................................................................................................................................................................................................... 5 Target audience............................................................................................................................................................................................. 5 Prerequisites ................................................................................................................................................................................................. 5 Notation ........................................................................................................................................................................................................ 5 Product introduction...................................................................................................................................................................... 6 Product overview ........................................................................................................................................................................................... 6 Package contents.......................................................................................................................................................................................... 6 Product features ............................................................................................................................................................................................ 7 Physical dimensions and indicators ............................................................................................................................................. 8 Physical dimensions ...................................................................................................................................................................................... 8 LED indicators ............................................................................................................................................................................................... 9 Ethernet port LED indicators ........................................................................................................................................................................ 10 Interfaces .................................................................................................................................................................................................... 11 Placement of the router ............................................................................................................................................................... 13 Mounting options......................................................................................................................................................................................... 13 DIN rail mounting bracket............................................................................................................................................................................. 13 Wall mounted via DIN rail bracket ................................................................................................................................................................. 14 DIN rail mount ............................................................................................................................................................................................. 14 Pole mount using DIN rail bracket ................................................................................................................................................................ 15 Desk mount................................................................................................................................................................................................. 15 Installation and configuration of the NTC-6200 Series router.................................................................................................... 16 Powering the router ..................................................................................................................................................................................... 16 Power consumption..................................................................................................................................................................................... 18 Installing the router ...................................................................................................................................................................................... 18 Advanced configuration .............................................................................................................................................................. 19 Status ........................................................................................................................................................................................... 20 Networking ................................................................................................................................................................................... 23 Data Connection.......................................................................................................................................................................................... 23 Connect on Demand ................................................................................................................................................................................... 27 Operator Settings ........................................................................................................................................................................................ 31 SIM security settings.................................................................................................................................................................................... 32 LAN ............................................................................................................................................................................................................ 37 Routing ....................................................................................................................................................................................................... 41 VPN ............................................................................................................................................................................................................ 51 Services........................................................................................................................................................................................ 64 Dynamic DNS .............................................................................................................................................................................................. 64 Network time (NTP)...................................................................................................................................................................................... 65 Data stream manager .................................................................................................................................................................................. 66 Watchdogs.................................................................................................................................................................................................. 70 SNMP ......................................................................................................................................................................................................... 73 TR-069........................................................................................................................................................................................................ 75 GPS ............................................................................................................................................................................................................ 77 IO configuration ........................................................................................................................................................................................... 80 Low power mode ........................................................................................................................................................................................ 82 SMS messaging .......................................................................................................................................................................................... 86 Diagnostics ................................................................................................................................................................................................. 90 Sending an SMS Diagnostic Command ........................................................................................................................................................ 93 System ....................................................................................................................................................................................... 101 Log ........................................................................................................................................................................................................... 101 System Configuration................................................................................................................................................................................. 104 HTTPS key management ........................................................................................................................................................................... 111 SSH Key Management .............................................................................................................................................................................. 114 Appendix A: Tables.................................................................................................................................................................... 118 Appendix B: Default Settings .................................................................................................................................................... 119 Restoring factory default settings ............................................................................................................................................................... 120 Appendix C: Recovery mode .................................................................................................................................................... 121 Accessing recovery mode .......................................................................................................................................................................... 121 Status ....................................................................................................................................................................................................... 122 Log ........................................................................................................................................................................................................... 122 Application Installer .................................................................................................................................................................................... 123 Settings ..................................................................................................................................................................................................... 123 Reboot ...................................................................................................................................................................................................... 123 Appendix D: HTTPS - Uploading a self-signed certificate ....................................................................................................... 124 Appendix E: RJ-45 connector ................................................................................................................................................... 126 Appendix F: Serial port wiring ................................................................................................................................................... 127 Appendix G: Inputs/Outputs ..................................................................................................................................................... 128 Overview ................................................................................................................................................................................................... 128 www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus Technical Data ........................................................................................................................................................................... 133 Safety and product care ............................................................................................................................................................ 136 Product Warranty....................................................................................................................................................................... 141 NetComm Wireless 3G M2M Router / Plus www.netcommwireless.com Overview Introduction This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-6200 Series router. Target audience This document is intended for system integrators or experienced hardware installers who understand telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your NTC-6200 Series router, please confirm that have the following: A device with a working Ethernet network adapter. A web browser such as Internet Explorer, Mozilla Firefox or Google Chrome. A flathead screwdriver if field terminated power is required. Notation The following symbols are used in this user guide: The following note requires attention. The following note provides a warning. The following note provides useful information. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus Product introduction Product overview Penta-band 3G with quad-band 2G auto-fallback HSPA+ up to 14.4 Mbps DL Ethernet port with full passive Power over Ethernet (PoE) support (802.3af) (NTC-6200-01 and NTC-6200-11 only) RS232/RS422/RS485 Port and USB 2.0 OTG port Integrated ZigBee multipoint mesh wireless networking (NTC-6200-01 and NTC-6200-11 only) Built in GPS supporting an active GPS Antenna via external SMA connector (NTC-6200-01, NTC-6200-02, NTC-620011 and NTC-6200-12 only) External antenna connectors (Main & Aux) for 3G Three multi-purpose I/O ports (NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 only) One dedicated ignition input (NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 only) Intelligent, Tri-Colour LED display for clear, easy to read modem status information Extensive device management with support for TR-069, Web GUI and full feature management with SMS Flexible mounting suitable for in-home use or industrial applications with built-in wall mount and DIN rail mounting options Package contents The NetComm Wireless NTC-6200 Series router package consists of: 1 x NTC-6200 Series router 2 x 3G antennas 1 x 1.5m yellow Ethernet cable 8P8C 1 x DIN rail mounting bracket 1 x six-way terminal block 1 x SIM card tray cover 1 x Torx screw for SIM card tray cover 1 x quick start guide If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless Support website can be found at: http://support.netcommwireless.com. NetComm Wireless 3G M2M Router / Plus www.netcommwireless.com Product features The NetComm Wireless NTC-6200 Series router is an M2M device designed by NetComm Wireless to address the rapid growth in M2M deployments. It has been designed to provide state-of-the-art features and versatility at an affordable price. Compatible with networks worldwide, the NTC-6200 Series router can be managed remotely even when it does not have an Internet connection via the use of SMS diagnostics and commands. The NTC-6200 Series router includes many features such as Connect on demand which provides a means to seamlessly connect or disconnect the mobile broadband connection to conserve usage; TR-069 support for easy management of a group of NTC-6200 Series routers; and the ability to function as an SSH server to secure communications. Additionally, the open management system allows you to expand the feature set by producing your own custom software applications. The NetComm Wireless NTC-6200 Series router meets the global demand for a reliable and cost-effective M2M device that successfully caters to mass deployment across businesses. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus Physical dimensions and indicators Physical dimensions Below is a list of the physical dimensions of the NTC-6200 Series router. Figure 1 – NTC-6200 Series router Dimensions NTC-6200 SERIES ROUTER (WITHOUT EXTERNAL ANTENNAS ATTACHED) Length 143 mm Depth 107 mm Height 34 mm Weight 221g Table 2 - Device Dimensions NetComm Wireless 3G M2M Router / Plus www.netcommwireless.com LED indicators The NTC-6200 Series router uses 8 LEDs to display the current system and connection status. Figure 2 - NTC-6200 Series router LED Indicators LED ICON NAME COLOUR Power STATE DESCRIPTION Off Power off Double flash Powering up On Power on On Power on in recovery mode Slow flashing Hardware error On Connected via WWAN Blinking1 Traffic via WWAN Slow flashing Connecting PDP On Registered network Slow flashing Registering network Slow flashing SIM PIN locked Fast flashing SIM PUK locked On Can’t connect Off GPS function disabled On GPS function is enabled but no satellite is detected. Slow flashing Satellite detected, acquiring location. On Satellite detected, location acquired. On 3G On 2G GPRS On GSM only (no GPRS) Network GPS / Customizable LED Indicator Signal strength Table 3 - LED Indicators The term “blinking” means that the LED may pulse, with the intervals that the LED is on and off not being equal. The term “flashing” means that the LED turns on and off at equal intervals. GPS not available on NTC-6200-03 and NTC-6200-13. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus Signal strength LEDs The following table lists the signal strength range corresponding with the number of lit signal strength LEDs. NUMBER OF LIT LEDS SIGNAL STRENGTH All LEDs unlit < -109 dBm -109 dBm to -101dBm -101 dBm to -91 dBm -91 dBm to -85 dBm -85 dBm to -77 dBm > -77 dBm Table 4 - Signal strength LED descriptions LED update interval The signal strength LEDs update within a few seconds with a rolling average signal strength reading. When selecting a location for the router or connected or positioning an external antenna, please allow up to 20 seconds for the signal strength LEDs to update before repositioning. Ethernet port LED indicators The Ethernet port of the NTC-6200 Series router has two LED indicators on it. Figure 3 - Ethernet port LED indicators The table below describes the statuses of each light and their meanings. LED Green STATUS DESCRIPTION On There is a valid network link. Blinking There is activity on the network link. Off No valid network link detected. On The Ethernet port is operating at a speed of 100Mbps. Off The Ethernet port is operating at a speed of 10Mbps or no Ethernet cable is connected. Amber Table 5 - Ethernet port LED indicators description NetComm Wireless 3G M2M Router / Plus 10 www.netcommwireless.com Interfaces NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models 10 11 Figure 4 - Interfaces - NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models NO. ITEM DESCRIPTION Main antenna socket SMA female connector for main antenna. Aux antenna socket SMA female connector for auxiliary antenna (receive diversity). GPS antenna socket SMA female connector for an active GPS antenna. Six-way terminal block connector Connect power source, ignition and I/O wires here. Power, ignition and I/O wires may be terminated on the supplied terminal block and connected to a power source. Refer to the diagram and table under the Installation section for correct wiring of the terminal block. Operates in the 8-40V DC range. Reset button SIM card slot Insert SIM card here. SIM tray eject button Press to eject the SIM tray Torx screw hole If desired, place the SIM tray cover over the SIM card slot and fix it to the router’s body using the included Torx screw. RJ45 PoE Ethernet port Connect one or several devices via a network switch here. This port can also optionally receive Power over Ethernet (802.3af PoE) in which case the DC power supply can serve as a backup power source if required. (PoE available on NTC-6200-01 and NTC-6200-11 only). 10 Mini USB 2.0 OTG port Provides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to connected device. 11 Serial port Female DB9 port supporting 9-wire RS-232, RS-485 or RS-422 (software selectable). Press and hold for less than 5 seconds to reboot to normal mode. Press and hold for 5 to 15 seconds to reboot to recovery mode. Press and hold for 15 to 20 seconds to reset the router to factory default settings. Table 6 – Interfaces - NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 11 NTC-6200-03 and NTC-6200-13 models 10 Figure 5 - Interfaces NTC-6200-03 and NTC-6200-13 models NO. ITEM DESCRIPTION Main antenna socket SMA female connector for main antenna. Aux antenna socket SMA female connector for auxiliary antenna (receive diversity). Two-way terminal block connector Connect power source wires here. Power wires may be terminated on the supplied terminal block and connected to a power source. Refer to the diagram and table under the Installation section for correct wiring of the terminal block. Operates in the 8-40V DC range. Reset button Press and hold for less than 5 seconds to reboot to normal mode. Press and hold for 5 to 15 seconds to reboot to recovery mode. Press and hold for 15 to 20 seconds to reset the router to factory default settings. SIM card slot Insert SIM card here. SIM tray eject button Press to eject the SIM tray Torx screw hole If desired, place the SIM tray cover over the SIM card slot and fix it to the router’s body using the included Torx screw. RJ45 Ethernet port Connect one or several devices via a network switch here. Mini USB 2.0 OTG port Provides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to connected device. 10 Serial port Female DB9 port supporting 9-wire RS-232, RS-485 or RS-422 (software selectable). Table 7 – Interfaces NTC-6200-03 and NTC-6200-13 models NetComm Wireless 3G M2M Router / Plus 12 www.netcommwireless.com Placement of the router The two external high-performance antennas supplied with the router are designed to provide optimum signal strength in a wide range of environments. If you find the signal strength is weak, try adjusting the orientation of the antennas. If you are unable to get an acceptable signal, try moving the router to a different place or mounting it differently. Note: When selecting a location for the router, allow at least 20 seconds for the signal strength LEDs to update before trying a different location. Mounting options The NTC-6200 Series router can be quickly and easily mounted in a variety of locations. Mounted flat against the wall When mounted flat against the wall, the NTC-6200 Series router has a slimline form factor. Use appropriately sized screws in the mounting holes provided on the base of the unit. Figure 6 - Wall mount - Flat against the wall DIN rail mounting bracket V Bend allows you to snap the DIN bracket onto the middle of a DIN rail rather than sliding it onto the end. Figure 7 - NTC-6200 Series mounting bracket www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 13 Wall mounted via DIN rail bracket Figure 8 - Wall mounted via DIN rail bracket DIN rail mount Figure 9 – DIN rail mount NetComm Wireless 3G M2M Router / Plus 14 www.netcommwireless.com Pole mount using DIN rail bracket Figure 10 - Pole mount using DIN rail bracket Desk mount Figure 11 – Desk mount www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 15 Installation and configuration of the NTC-6200 Series router Powering the router The NTC-6200 Series router can be powered in one of three ways: 1. Power over Ethernet (802.3af PoE) (available on the NTC-6200-01 and NTC-6200-11 only) 2. DC power input via 6-pin or 2-pin connector (8-40V DC) 3. DC power input via field terminated power source (8-40V DC) The green power LED on the router lights up when a power source is connected. Power over Ethernet (802.3af PoE) (available on the NTC-6200-01 and NTC-6200-11only) Power over Ethernet (PoE) is a method of connecting network devices through Ethernet cable where power and data are passed along a single cable. This may be a desirable method of powering the device if PoE is available, or if it’s most convenient in the desired installation environment to only have a single cable running to the NTC-6200 Series router. There are 5 power classes defined in the IEEE 802.3-2005 standard, of which the NTC-6200 Series router is a class 3 device. CLASS CLASSIFICATION CURRENT POWER RANGE CLASS DESCRIPTION 26-30 mA 6.49 – 12.95 W Mid power Table 8 - PoE power classes To use PoE to power the NTC-6200 Series router, simply connect your router to a PoE injector or PoE network switch using the bundled yellow Ethernet cable 8P8C. DC power via 6-pin or 2-pin connector The DC input jack can accept power from a separately sold DC power supply. Both a standard temperature range DC power supply and an extended temperature range DC power supply are available to purchase as accessories. To supply the router with DC Power via the 6-pin or 2-pin connector, remove the attached green terminal block from your router and connect the external DC power supply to the router’s green DC power jack. DC power via field terminated power source If an existing 8-40V DC power supply is available, you can insert the wires into the supplied terminal block to power your router. Use a flathead screwdriver to tighten the terminal block screws and secure the power wires, making sure the polarity of the wires are correctly matched for your particular unit, as illustrated below. NetComm Wireless 3G M2M Router / Plus 16 www.netcommwireless.com NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 Figure 12 – Locking Six-way Power Terminal Block Figure 13 – Terminal block connector TERMINAL DESCRIPTION Positive wire for power. Ground wire. Dedicated terminal for ignition detection. I/O Three terminals used for input/output detection (refer to the IO configuration section for more information). Table 9 - Locking power block pin outs NTC-6200-03 and NTC-6200-13 Figure 14 – Locking Two-way Power Terminal Block PIN SIGNAL DESCRIPTION V+ Voltage + V- Ground Table 10 - Locking power block pin outs Failover power support (NTC-6200-01 and NTC-6200-11 only) The NTC-6200-01 and NTC-6200-11 routers include support for connection of two power sources at the same time. When a PoE Ethernet cable is connected and DC power is also supplied to the DC input jack of the router, the router will source power exclusively from the PoE source. In the event that power from the PoE cable is lost, the router will automatically switch to source power from the DC input jack, without affecting the router’s operation. When PoE power is restored, the router automatically switches back to receive power from the PoE input source. Viewing power source information You can view the current power input mode in the Advanced status section of the device’s web user interface. This is useful for remotely monitoring the device. You can also use the Software Development Kit to access this information for advanced purposes (e.g. configuring SMS alerts to inform you of the power status of the router). www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 17 To view the router’s power source information, log in to the router and expand the Advanced status box on the status page. See the Status section of this manual for more information on the status page. Power consumption To assist with power consumption planning, the following table summarises average power consumption during the various states of the NTC-6200 Series router under normal usage conditions. It’s important to note that this table serves as an indication only as the power consumed by the device is affected by many variables including signal strength, network type, and network activity. Average power consumption figures STATE POWER CONSUMPTION Powered on, idle and connected to packet data 1.2W Powered on, connected to packet data with average load 2.0W Powered on, connected to packet data with heavy traffic 4.0W Peak power draw at maximum 3G module transmission power 5.0W Table 11 - Average power consumption figures Installing the router After you have mounted the router and connected a power source, follow these steps to complete the installation process. 1. Connect equipment that requires network access to the Ethernet port of your router. This may be your computer for advanced configuration purposes, or your end equipment which requires data access via the NTC-6200 Series router. You can connect one device directly, or several devices using a network switch. If you’re using PoE as the power source, you need to connect any devices via an available data Ethernet port on your PoE power source (be it a PoE network switch or PoE power injector). 2. Ensure the external power source is switched on and wait 2 minutes for your NTC-6200 Series router to start up. To check the status of your router, compare the LED indicators on the device with those listed in the LED Indicators section of this guide. NetComm Wireless 3G M2M Router / Plus 18 www.netcommwireless.com Advanced configuration The NTC-6200 Series router comes with pre-configured settings that should suit most customers. For advanced configuration, log in to the web-based user interface of the router. To log in to the web-based user interface: 1. Open a web browser (e.g. Internet Explorer, Firefox, Safari), type http://192.168.1.1 into the address bar and press Enter. The web-based user interface log in screen is displayed. Figure 15 – Log in prompt for the web-based user interface 2. Enter the login username and password. If this is the first time you are logging in or you have not previously configured the password for the “root” or “admin” accounts, you can use one of the default account details to log in. ROOT MANAGER ACCOUNT Username: root Password: admin Table 12 - Management account login details – Root manager ADMIN MANAGER ACCOUNT Username: admin Password: admin Table 13 - Management account login details – Admin manager Note: To access all features of the router, you must use the root manager account. For security reasons, we highly recommend that you change the passwords for the root and admin accounts upon initial installation. You can do so by navigating to the System and then Administration page. The Status page is displayed when you have successfully logged in. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 19 Status The status page of the web interface provides system related information and is displayed when you log in to the NTC-6200 Series router management console. The status page shows System information, LAN details, Cellular connection status, Packet data connection status and Advanced status details. You can toggle the sections from view by clicking the or buttons to show or hide them. Extra status boxes will appear as additional software features are enabled (e.g. VPN connectivity). Figure 16 - The Status page NetComm Wireless 3G M2M Router / Plus 20 www.netcommwireless.com ITEM DEFINITION System information System up time The current uptime of the router. Board version The hardware version of the router. Serial Number The serial number of the router. Firmware version The firmware version of the router Model The type of phone module and the firmware version of the module. Module firmware The firmware revision of the phone module. IMEI The International Mobile Station Equipment Identity number used to uniquely identify a mobile device. LAN IP The IP address and subnet mask of the router. MAC Address The MAC address of the router. Ethernet Port Status Displays the current status of the Ethernet port and its operating speed. Cellular connection status SIM Status Displays the activation status of the router on the carrier network. Signal strength (dBm) The current signal strength measured in dBm Network registration status The status of the router’s registration for the current network. Operator selection The mode used to select an operator network. Current operator The current operator network in use. Roaming status The roaming status of the router. Allowed bands The bands to which the router may connect. Current band The current band being used by the router. Coverage The type of mobile coverage being received by the router. WWAN Connection Status Profile name The name of the active profile. Status The connection status of the active profile. Default profile Indicates whether the current profile in use is the default profile. WWAN IP The IP address assigned by the mobile broadband carrier network. DNS server The primary and secondary DNS servers for the WWAN connection. APN The Access Point Name currently in use. Connection uptime The length of time of the current mobile connection session. Advanced status Mobile country code The Mobile Country Code (MCC) of the router. Mobile network code The Mobile Network Code (MNC) of the router. Signal quality (Ec/N0) A measurement of the portion of the received signal that is usable. This is the signal strength minus the signal noise level. Received signal code power (RSCP) The power level of the signal on the current connection’s particular channel. Power input mode Displays whether power is currently being sourced from the PoE Ethernet port or from the DC input jack (PoE available on NTC6200-01 and NTC-6200-11 only) HSUPA category Displays the HSUPA category (1-9) for the current uplink HSDPA category Displays the HSDPA category (1-8) for the current downlink. SIM ICCID The Integrated Circuit Card Identifier of the SIM card used with the router, a unique number up to 19 digits in length. Primary scrambling code (PSC) The Primary scrambling code for the current signal. DC input voltage Displays the current voltage of the power input source provided via the DC Input jack Location area code (LAC) The ID of the cell tower grouping the current signal is broadcasting from. IMSI The International mobile subscriber identity is a unique identifier of the user of a cellular network. Cell ID A unique code that identifies the base station from within the location area of the current mobile network signal. Channel number (UARFCN) The channel number of the current 3G/2G connection. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 21 CID Cellular configuration ID Table 14 - Status page item details NetComm Wireless 3G M2M Router / Plus 22 www.netcommwireless.com Networking The Networking section provides configuration options for Wireless WAN, LAN, Routing and VPN connectivity. Data Connection The data connection page allows you to configure and enable/disable the connection profile. To access this page, click on the Networking menu, and under the Wireless WAN menu, select the Data connection item. Figure 17 – Data connection settings www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 23 ITEM DEFINITION Data connection Transparent Bridge (PPPoE) Toggles the transparent bridge function on and off. Profile name list Default Sets the corresponding profile to be the default gateway for all outbound traffic except traffic for which there are configured static route rules or profile routing settings. Status Toggles the corresponding profile on and off. If your carrier supports it, two profiles may be turned on simultaneously. APN The APN configured for the corresponding profile. Username The username used to log on to the corresponding APN. Roaming settings Allow data roaming When set to ON, the router will allow local devices to access the Wireless WAN network when the it is roaming onto a foreign network. When set to OFF, the router will deny network access to data services when roaming onto a foreign network. This setting is OFF by default. Table 15 - Data connection item details Connecting to the mobile broadband network The router supports the configuration of up to six APN profiles; these profiles allow you to configure the settings that the router will use to connect to the 2G/3G network and switch easily between different connection settings. For advanced networking purposes, you may activate a maximum of two profiles simultaneously (dependant on network support). When activating two connection profiles, you should avoid selecting two profiles with the same APN as this can cause only one profile to connect. Similarly, activating two profiles which are both configured to automatically determine an APN can cause a conflict and result in neither profile establishing a connection. We recommend that the two active connection profiles have differing, manually configured APNs to avoid connection issues and ensure smooth operation. Manually configuring a connection profile To manually configure a connection profile: 1. Click the Edit button corresponding to the Profile that you wish to modify. The data connection profile settings page is displayed. Figure 18 - Data connection profile settings NetComm Wireless 3G M2M Router / Plus 24 www.netcommwireless.com 2. Click the Profile toggle key to turn the profile on. Additional settings appear. Figure 19 - Data connection settings - Profile turned on 3. In the Profile name field, enter a name for the profile. This name is only used to identify the profile on the router. 4. Ensure that the Automatic APN selection toggle key is set to off. If it is not, click it to toggle it to the off position. 5. In the APN field, enter the APN Name (Access Point Name) and if required, use the Username and Password fields to enter your login credentials. 6. Next to Authentication type, select either CHAP or PAP depending on the type of authentication used by your provider. 7. The Reconnect delay field specifies the number of seconds to wait between connection attempts. The default setting of 30 seconds is sufficient in most cases but you may modify it to wait up to 65535 seconds if you wish. 8. The Reconnect retries field specifies the number of times to attempt a network connection if the router fails to establish a connection. It is set to 0 by default which causes the router to attempt to reconnect indefinitely. 9. The Metric value is used by router to prioritise routes (if multiple are available) and is set to 20 by default. This value is sufficient in most cases but you may modify it if you are aware of the effect your changes will have on the service. 10. The MTU field allows you to modify the Maximum Transmission Unit used on the connection. Do not change this unless instructed to by your carrier. 11. Use the NAT Masquerading toggle key to turn NAT Masquerading on or off. NAT masquerading, also known simply as NAT is a common routing feature which allows multiple LAN devices to appear as a single WAN IP via network address translation. In this mode, the router modifies network traffic sent and received to inform remote computers on the internet that packets originating from a machine behind the router actually originated from the WAN IP address of the router’s internal NAT IP address. This may be disabled if a framed route configuration is required and local devices require WAN IP addresses. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 25 12. For advanced networking such as using dual simultaneous PDP contexts, you may wish to configure a particular profile to route only certain traffic via that profile by configuring a custom address and mask of traffic to send via that profile. To do this, in the Profile routing settings section, enter the Network address and Network mask of the remote network. If you do not want to use this feature, or are unsure, please leave these fields blank, which will not designate any particular traffic to be routed via this profile. For more information on configuring Profile routing settings, see the Setting a default gateway with two active connection profiles example. 13. Click the Save button when you have finished entering the profile details. Confirming a successful connection After configuring the packet data session, and ensuring that it is enabled, click on the Status menu item at the top of the page to return to the Status page. When there is a mobile broadband connection, the WWAN section is expanded showing the details of the connection and the Status field displays Connected. To see details on the connected session, you can click the Show data usage button. Figure 20 - WWAN connection status section NetComm Wireless 3G M2M Router / Plus 26 www.netcommwireless.com Connect on Demand The connect on demand feature keeps the Packet Data Protocol (PDP) context deactivated by default while making it appear to locally connected devices that the router has a permanent connection to the mobile broadband network. When a packet of interest arrives or an SMS wake-up command is received, the router attempts to establish a mobile broadband data connection. When the data connection is established, the router monitors traffic and terminates the link when it is idle. Note: When interesting packets arrive, the recovery time for the wireless WAN connection is approximately 20-30 seconds. Configuring Connect on Demand To configure Connect on demand: 1. Click the Networking menu item from the top menu bar. 2. On the Connect on demand page, click the Connect on demand toggle key so that it is ON. Extra options appear. See the following sub-sections for further instructions. Figure 21 - Connect on demand configuration options www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 27 Setting the router to dial a connection when traffic is detected on specific ports In some situations, you may wish to have the internet connection disabled except at times when outbound traffic to a particular external host’s port or groupof ports is sent to the router. To use this feature, click Enable dial port filter and enter the port number or list of port numbers separated by commas. When you select this option, all outbound ICMP/TCP/UDP packets to any remote host on the specified port(s) will trigger the connection to dial. Note that when this feature is enabled, the options to ignore specific packet types are not available. Figure 22 – Connect on demand - Data activity triggered connection You can allow Microsoft network awareness (NCSI) traffic through but if you prefer that they do not trigger the connection, click the Ignore Microsoft network awareness (NCSI) traffic toggle key to set it to ON. Figure 23 - Connect on demand - Ignore NCSI traffic Excluding certain packet types from triggering the connection to dial Depending on your environment, you might prefer to exclude certain types of traffic passing through the router from triggering the data connection. You can tell the router to ignore outbound TCP, UDP or ICMP packets. When any of these options are checked the router will not dial a connection when that type of outbound destined data packet reaches the router from a locally connected device. Figure 24 – Connect on demand - Excluding IP protocols Excluding certain application types from triggering the connection to dial Some devices may generate general traffic as a part of normal operation which you may not want to trigger the data connection. You can set the router to ignore Domain Name System (DNS), Network Time Protocol (NTP) or Microsoft network awareness (NCSI) traffic from devices behind the router. When you check the box for these options, it tells the router to ignore the request from that application type and will not dial a connection when this data type is received. Figure 25 - Connect on demand - Excluding application types NetComm Wireless 3G M2M Router / Plus 28 www.netcommwireless.com Setting timers for connection and disconnection The router has a number of timer settings which let you determine when a connection is dialled and when it is disconnected. Figure 26 – Connect on demand - Connect and disconnect timers OPTION DESCRIPTION On data activity, stay online for at least When traffic as per the configured settings above appear, the router will either continue to stay online, or dial a connection and will not disconnect it for the specified time period (min. 1 minute, max. 1 hour). This timer is continuously reset throughout the duration of a dial-up session, whenever data activity is detected matching the rules above. After connecting, stay online for at least This timer configures the router to not hang-up the connection for the specified time period after initially dialling the connection. This setting cannot be less than the keep online period above. This timer affects the connection only once per dial up session, at the beginning of the session. After hanging up, don’t redial for After a connection has been disconnected, you can tell the router to rest for a period of time before re-dialling. Disconnect regardless of traffic after Forces the router to disconnect the connection regardless of the traffic passing through it. The default setting is never. If you want to have the router dial a connection at regular intervals, use Connect regularly, every to specify the interval between dials. Setting this to never effectively disables this option. The router also features the ability to randomise the time at which the first dial action is performed. This is useful in situations such as where you have numerous routers in an area where a power outage has occurred. Setting a random dial time helps to reduce network congestion when all the routers are powered on so they do not all try to connect simultaneously. Connect regularly, every / Randomise connect frequency by up to When Connect regularly, every is set to at least 2 minutes, you are able to configure the router to randomise the time it begins to dial. The randomised dial timer only affects the initial dial after the unit powers on or after the settings are saved. For example, if you configure the router to dial every 2 minutes with a randomised dial starting time of 1 minute, the router waits for the Connect regularly, every time (2 minutes) and then randomly selects a time less than or equal to the Randomise connect frequency by up to time (1 minute). After the randomly selected time has elapsed, the router dials the connection. After the first dial, the router dials the connection every 2 minutes, ignoring the Randomise connect frequency by up to time. Table 16 - Connect on demand - Connect and disconnect timers descriptions Verbose mode The router provides the option of logging all the data activity which matches the settings for the Connect on demand feature for advanced troubleshooting purposes. To enable the logging of the Connect on demand feature, click the Enable verbose mode toggle key to switch it ON. See the System log section for more information. Figure 27 – Connect on demand - Verbose logging configuration www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 29 Manually connecting/disconnecting There may be times when you need to either force a connection to be made or force a disconnection manually. You can use the Manual connect and Manual disconnect buttons to do this whenever necessary. The online status of the connection is displayed above the buttons. Figure 28 - Connect on demand - Online/Offline control When you have finished configuring the options for the Connect on demand feature, click the Save button at the bottom to save your changes. SMS Wake up The router can also be woken up by means of an SMS message using the SMS diagnostics feature by sending an executable wakeup command via SMS. See the Diagnostics section for details on using the SMS Wake up function. NetComm Wireless 3G M2M Router / Plus 30 www.netcommwireless.com Operator Settings The Operator settings page enables you to select which frequency band you will use for your connection and enables you to scan for available network operators in your area. Figure 29 - Band settings Note: In order to change the operator’s band settings, the data connection must be disabled. When you access this page, you are prompted to disable the data connection if it is already active. You may want to do this if you’re using the router in a country with multiple frequency networks that may not all support High Speed Packet Access (HSPA). You can select the router to only connect on the network frequencies that suit your requirements. Use the Change band drop down list to select the band you wish to use. The following band settings options are available: All Bands GSM All WCDMA All GSM 850 GSM 900 GSM 1800 GSM 1900 WCMDA 850 WCDMA 900 WCDMA 800 WCDMA 1900 WCDMA 2100 It is not necessary to change the default setting of All bands in most cases. In fact, locking to a particular band can cause connection difficulties if the device is moved to a location where the forced band selection is no longer available. When All bands is selected, the router attempts to find the most suitable band based on the available networks for the inserted SIM card. The GSM All and the WCDMA all options allow you to force the device to lock to either 2G networks only, or 3G networks only. Click the Save button to save and apply your selection. Operator settings The operator settings feature allows you perform a scan of available networks, and to optionally lock to a particular network returned by the network scan. To scan for available networks, set the Select operator mode from automatic to Manual then click the scan button. This operation can take a few minutes and requires that the packet data session be disconnected prior to scanning. Figure 30 - Operator settings www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 31 A list of the detected 3G service carriers in your area is displayed. Figure 31 - Detected operator list Select the most appropriate 3G service from the list shown and click Apply. When Select operator mode is set to Automatic, the router selects the most appropriate operator based on the inserted SIM card. This is the default option and is sufficient for most users. SIM security settings The SIM security settings page can be used for authenticating SIM cards that have been configured with a security PIN. Unlocking a PIN locked SIM If the SIM card is locked, you will receive a notice when you access the Status page after which you will be directed to the PIN settings page to enter the PIN. The PIN settings page lists the status of the SIM at the top of the page. If you are not redirected to the PIN settings page, to unlock the SIM: a) Click on the Networking menu from the top menu bar, and then click SIM security settings. Figure 32 - SIM security settings - SIM PIN locked b) Enter the PIN in the Current PIN field and then enter it again in the Confirm current PIN field to confirm the PIN. NetComm Wireless 3G M2M Router / Plus 32 www.netcommwireless.com c) If you are placing the router in a remote, unattended location, you may wish to check the Remember PIN option. This feature allows the router to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up). This enables the SIM to be PIN locked (to prevent unauthorised re-use of the SIM elsewhere), while still allowing the router to connect to the cellular service. When this feature is enabled, the PIN you enter when setting the Remember PIN feature is encrypted and stored locally on the router. The next time the SIM asks the router for the PIN, the router decrypts the PIN and automatically sends it to the SIM without user intervention. When this feature is disabled and the SIM is PIN locked and the PIN must be manually entered via the router‘s configuration interface. In situations where the router will be unattended, this is not desirable. Note: Select Remember PIN if you do not want to enter the PIN code each time the SIM is inserted. d) Click the Save button. If successful, the router displays the following screen: Figure 33 - SIM security settings - SIM unlock successful www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 33 Enabling/Disabling SIM PIN protection The security PIN protection can be turned on or off using the PIN protection toggle key. Figure 34 - PIN Settings NetComm Wireless 3G M2M Router / Plus 34 www.netcommwireless.com Changing the SIM PIN code If you would like to change the PIN, click the Change PIN button and enter the current PIN into the Current PIN and Confirm current PIN fields, then enter the desired PIN into the New PIN and Confirm new PIN fields and click the Save button. Figure 35 - PIN settings - Change PIN When the PIN has been changed successfully, the following screen is displayed: Figure 36 - SIM security settings – PIN unlock successful www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 35 Unlocking a PUK locked SIM After three incorrect attempts at entering the PIN, the SIM card becomes PUK (Personal Unblocking Key) locked and you are requested to enter a PUK code to unlock it. Note: To obtain the PUK unlock code, you must contactyour service provider. You will be issued a PUK to enable you to unlock the SIM and enter a new PIN. Enter the new PIN and PUK codes. Click the Save button when you have finished entering the new PIN and PUK codes. Figure 37 - SIM security - SIM PUK locked NetComm Wireless 3G M2M Router / Plus 36 www.netcommwireless.com LAN LAN configuration The LAN configuration page is used to configure the LAN settings of the router and to enable or disable DNS Masquerading. Figure 38 – LAN configuration settings The default IP of the Ethernet port is 192.168.1.1 with subnet mask 255.255.255.0. To change the IP address or Subnet mask, enter the new IP Address and/or Subnet mask and click the Save button. Note: If you change the IP address, remember to reboot the router and enter the new IP address into your browser address bar. DNS masquerading DNS masquerading allows the router to proxy DNS requests from LAN clients to dynamically assigned DNS servers. When enabled, clients on the router’s LAN can then use the router as a DNS server without needing to know the dynamically assigned cellular network DNS servers. With DNS masquerading ON, the DHCP server embedded in the NTC-6200 Series router hands out its own IP address (e.g. 192.168.1.1) as the DNS server address to LAN clients. The downstream clients then send DNS requests to the NTC-6200 Series router which proxies them to the upstream DNS servers. With DNS masquerading OFF, the DHCP server hands out the upstream DNS server IP addresses to downstream clients directly, so that downstream clients send DNS requests directly to the upstream DNS servers without being proxied by the NTC-6200 Series router. You may also override the DNS Masquerading option by specifying custom DNS Server IP addresses in the DHCP Server configuration mentioned in the next section of this guide. In this case the DHCP server assigns downstream devices the manually configured addresses and the DNS Masquerading option is ignored. In most cases, it is not necessary to disable DNS masquerading but if you need to, click the DNS masquerading toggle key to turn it OFF and then click the Save button. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 37 DHCP The DHCP page is used to adjust the settings used by the router’s built in DHPC Server which assigns IP addresses to locally connected devices. DHCP relay configuration In advanced networks configurations where the NTC-6200 Series router should not be responsible for DHCP assignment, but instead an existing DHCP server is located on the Wireless WAN or LAN connections, the clients behind the NTC-6200 Series router are able to communicate with the DHCP server when DHCP relay is enabled. This enables the NTC-6200 Series router to accept client broadcast messages and to forward them onto another subnet. To configure the router to act as a DHCP relay agent click the DHCP relay toggle key to turn it ON and enter the DHCP server address into the DHCP server address field. DHCP relay is disabled by default. Figure 39 – DHCP relay configuration DHCP configuration You can manually set the start and end address range to be used to automatically assign addresses within, the lease time of the assigned address, the default domain name suffix, primary and secondary DNS server, the primary and secondary WINS server, as well as the advanced DHCP settings such as NTP, TFTP and Option 150/Option 160 (VoIP options). Figure 40 - DHCP configuration NetComm Wireless 3G M2M Router / Plus 38 www.netcommwireless.com OPTION DESCRIPTION DHCP start range Sets the first IP address of the DHCP range DHCP end range Sets the last IP address of the DHCP range DHCP lease time (seconds) The length of time in seconds that DHCP allocated IP addresses are valid Default domain name suffix Specifies the default domain name suffix for the DHCP clients. A domain name suffix enables users to access a local server, for example, server1, without typing the full domain name server1.domain.com DNS server 1 IP address Specifies the primary DNS (Domain Name System) server’s IP address. DNS server 2 IP address Specifies the secondary DNS (Domain Name System) server’s IP address. WINS server 1 IP address Specifies the primary WINS (Windows Internet Name Service) server IP address WINS server 2 IP address Specifies the secondary WINS (Windows Internet Name Service) server IP address NTP server (Option 42) Specifies the IP address of the NTP (Network Time Protocol) server TFTP Server (Option 66) Specifies the TFTP (Trivial File Transfer Protocol) server DHCP option 150 This is used to configure Cisco IP phones. When a Cisco IP phone starts, if it is not pre-configured with the IP address and TFTP address, it sends a request to the DHCP server to obtain this information. Specify the string which will be sent as a reply to the option 150 request. DHCP option 160 This is used to configure Polycom IP phones. When a Polycom IP phone starts, if it is not preconfigured with the IP address and TFTP address, it sends a request to the DHCP server to obtain this information. Specify the string which will be sent as a reply to the option 160 request. Enter the desired DHCP options and click the Save button. Address reservation list DHCP clients are dynamically assigned an IP address as they connect, but you can reserve an address for a particular device using the address reservation list. Figure 41 – DHCP – Address reservation list To add a device to the address reservation list: 1. Click the +Add button. 2. In the Computer Name field enter a name for the device. 3. In the MAC Address field, enter the device’s MAC address. 4. In the IP Address fields, enter the IP address that you wish to reserve for the device. 5. If the Enable toggle key is not set to ON, click it to switch it to the ON position. 6. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 39 Dynamic DHCP client list The Dynamic DHCP client list displays a list of the DHCP clients. If you want to reserve the current IP address for future use, click the Clone button and the details will be copied to the address reservation list fields. Remember to click the Save button under the Address reservation list section to confirm the configuration. Figure 42 - Dynamic DHCP client list NetComm Wireless 3G M2M Router / Plus 40 www.netcommwireless.com Routing Static Static routing is the alternative to dynamic routing used in more complex network scenarios and is used to facilitate communication between devices on different networks. Static routing involves configuring the routers in your network with all the information necessary to allow the packets to be forwarded to the correct destination. If you change the IP address of one of the devices in the static route, the route will be broken. Figure 43 - Static routing list Some routes are added by default by the router on initialization such as the Ethernet subnet route for routing to a device on the Ethernet subnet. Adding Static Routes To add a new route to the static routing list, click the +Add button. The Static routes page appears. 1. In the Route name field, type a name for the route so that it can be identified in the static routing list. 2. From the Network interface drop down list, select the interface for which you would like to create a static route. 3. In the Destination IP address field, enter the IP address of the destination of the route. 4. In the IP subnet mask field, enter the subnet mask of the route. 5. In the Gateway IP address field, enter the IP address of the gateway that will facilitate the route. 6. In the Metric field enter the metric for the route. The metric value is used by the router to prioritise routes. The lower the value, the higher the priority. To give the route the highest priority, set it to 0. 7. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 41 Figure 44 - Adding a static route Active routing list Static routes are displayed in the Active routing list. Figure 45 - Active routing list Deleting static routes From the static routing list, click the icon to the right of the entry you wish to delete. Figure 46 - Deleting a static route NetComm Wireless 3G M2M Router / Plus 42 www.netcommwireless.com RIP RIP (Routing Information Protocol) is used for advertising routes to other routers. Thus all the routes in the router’s routing table will be advertised to other nearby routers. For example, the route for the router’s Ethernet subnet could be advertised to a router on the PPP interface side so that a router on this network will know how to route to a device on the router’s Ethernet subnet. Static routes must be added manually according to your requirements. See Adding Static Routes. Note: Some routers will ignore RIP. Figure 47 - RIP configuration To enable Routing Information Protocol (RIP) 1. Click the RIP toggle key to switch it to the ON position. 2. Using the Version drop down list, select the version of RIP that you would like to use. 3. Select the interface for which you want RIP to apply. You can choose the LAN interface, the WWAN interface or BOTH. 4. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 43 Redundancy (VRRP) configuration Virtual Router Redundancy Protocol (VRRP) is a non-proprietary redundancy protocol designed to increase the availability of the default gateway servicing hosts on the same subnet. This increased reliability is achieved by advertising a “virtual router” (an abstract representation of master and backup routers acting as a group) as a default gateway to the host(s) instead of one physical router. Two or more physical routers are then configured to stand for the virtual router, with only one doing the actual routing at any given time. If the current physical router that is routing the data on behalf of the virtual router fails, an arrangement is made for another physical router to automatically replace it. The physical router that is currently forwarding data on behalf of the virtual router is called the master router. Master routers have a priority of 255 and backup router(s) can have a priority between 1 and 254. A virtual router must use 00-00-5E-00-01-XX as its (MAC) address. The last byte of the address (XX) is the Virtual Router Identifier (VRID), which is different for each virtual router in the network. This address is used by only one physical router at a time, and is the only way that other physical routers can identify the master router within a virtual router. Figure 48 - VRRP configuration To configure VRRP, configure multiple devices as follows and connect them all via an Ethernet network switch to downstream devices. 1. Click the Redundancy (VRRP) toggle key to activate VRRP. 2. In the Virtual ID field, enter an ID between 1 and 255. This is the VRRP ID which is different for each virtual router on the network. 3. In the Router priority field, enter a value for the priority – a higher value is a higher priority. 4. The Virtual IP address field is used to specify the VRRP IP address – this is the virtual IP address that both virtual routers share. 5. Click the Save button to save the new settings. Note: Configuring VRRP changes the MAC address of the Ethernet port and therefore if you want to resume with the web configuration you must use the new IP address (VRRP IP) or on a command prompt type: arp –d(i.e. arp –d 192.168.1.1) to clear the arp cache.(old MAC address). NetComm Wireless 3G M2M Router / Plus 44 www.netcommwireless.com Port Forwarding The Port forwarding list is used to configure the Network Address Translation (NAT) rules currently in effect on the router. Figure 49 – Port forwarding list The purpose of the port forwarding feature is to allow mapping of inbound requests to a specific port on the WAN IP address to a device connected on the Ethernet interface. Adding a port forwarding rule To create a new port forwarding rule: 1. Click the +Add button. The port forwarding settings screen is displayed. 2. Use the Protocol drop down list to select the type of protocol you want to use for the rule. The protocols selections available are TCP, UDP and All. 3. In the Source IP Address field, enter a “friendly” address that is allowed to access the router or a wildcard IP address (0.0.0.0) that allows all IP addresses to access the router. 4. The Source Port Range (From) and (To) fields are used to specify the port(s) on the source side that are to be forwarded. This allows you to send a range of consecutive port numbers by entering the first in the range in the (From) field and the last in the range in the (To) field. To forward a single port, enter the port in the (From) field and repeat it in the (To) field. 5. In the Destination network address field, enter the IP address of the client to which the traffic should be forwarded. 6. The Destination Port Range (From) and (To) fields are used to specify the port(s) on the destination side that are to be forwarded. If the Source port range specifies a single port then the destination port may be configured to any port. If the Source port range specifies a range of port numbers then the Destination port range must be the same as the Source port range. 7. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 45 Figure 50 - Port forwarding settings To delete a port forwarding rule, click the delete. NetComm Wireless 3G M2M Router / Plus 46 button on the Port forwarding list for the corresponding rule that you would like to www.netcommwireless.com DMZ The Demilitarized Zone (DMZ) allows you to configure all incoming traffic on all protocols to be forwarded to a selected device behind the router. This feature can be used to avoid complex port forwarding rules, but it exposes the device to untrusted networks as there is no filtering of what traffic is allowed and what is denied. The DMZ configuration page is used to specify the IP Address of the device to use as the DMZ host. Figure 51 - DMZ configuration 1. Click the DMZ toggle key to turn the DMZ function ON. 2. Enter the IP Address of the device to be the DMZ host into the DMZ IP Address field. 3. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 47 Router firewall The Router firewall page is used to enable or disable the in-built firewall on the router. When enabled, the firewall performs stateful packet inspection on inbound traffic from the wireless WAN and blocks all unknown services, that is, all services not listed on the Services configuration page of the router. With respect to the other Routing options on the Networking page, the firewall takes a low priority. The priority of the firewall can be described as: DMZ > MAC/IP/Port filtering rules > MAC/IP/Port filtering default rule > Router firewall rules In other words, the firewall is of the lowest priority when compared to other manual routing configurations. Therefore, a MAC/IP/Port filtering rule takes priority in the event that there is a conflict of rules. When DMZ is enabled, MAC/IP/Port filtering rules and the router firewall are ignored but the router will still honour the configuration of the Remote router access control settings listed under Administration Settings. Figure 52 - Router firewall toggle key NetComm Wireless 3G M2M Router / Plus 48 www.netcommwireless.com MAC / IP / Port filtering The MAC/IP/Port filter feature allows you apply a policy to the traffic that passes through the router, both inbound and outbound, so that network access can be controlled. When the filter is enabled with a default rule of “Accepted”, all connections will be allowed except those listed in the “Current MAC / IP / Port filtering rules in effect” list. Conversely, when the default rule is set to “Dropped”, all connections are denied except for those listed in the filtering rules list. Figure 53 - MAC / IP / Port filtering Note: When enabling MAC / IP / Port filtering and setting the default rule to “Dropped”, you should ensure that you have first added a filtering rule which allows at least one known MAC/IP to access the router, otherwise you will not be able to access the user interface of the router without resetting the router to factory default settings. Creating a MAC / IP / Port filtering rule To create a filtering rule: 1. Click the MAC / IP / Port filtering toggle key to switch it to the ON position. 2. Using the Default rule (inbound/forward) drop down list, select the default action for the router to take when traffic reaches it. By default, this is configured to Accepted. If you change this to Dropped, you should first configure a filter rule that allows at least one device access to the router, otherwise you will effectively be locked out of the router. 3. Click the Save button to confirm the default rule. 4. In the Current MAC / IP / Port filtering rules in system section, click the +Add button. Figure 54 - Current MAC / IP/ Port filtering rules in effect 5. Enter the details of the rule in the section that is displayed and click the Save button. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 49 Figure 55 - MAC / IP / Port filtering settings OPTION DESCRIPTION Bound Use the drop down list to select the direction of the traffic for which you want to apply to the rule. Inbound refers to all traffic that is entering the router including data entering from the WAN and the LAN. Outbound refers to all traffic exiting the router including traffic leaving in the direction of the WAN and traffic leaving in the direction of the LAN. Forward specifies traffic that enters on the LAN or WAN side and is forwarded to the opposite end. Protocol Use the drop down list to select the protocol for the rule. You can have the rule apply to All protocols, TCP, UDP, UDP/TCP or ICMP. Source MAC Address Enter the MAC address in six groups of two hexadecimal digits separated by colons (:). e.g. 00:40:F4:CE:FA:1E Source IP Address Enter the IPv4 address that the traffic originates from and the subnet mask using CIDR notation. Destination IP Address Enter the IPv4 address that the traffic is destined for and the subnet mask using CIDR notation. Action Select the action to take for traffic which meets the above criteria. You can choose to Accept or Drop packets. When the default rule is set to Accept, you cannot create a rule with an Accept action since the rule is redundant. Likewise, if the default rule is set to Dropped you cannot create a rule with a Drop action. Comment [Optional] Use this field to enter a comment as a meaningful description of the rule. Table 17 - Current MAC / IP / Port filtering rules in effect 6. The new rule is displayed in the filtering rules list. You can edit the rule by clicking the clicking the Edit button or delete the rule by button. Figure 56 - Completed filtering rule NetComm Wireless 3G M2M Router / Plus 50 www.netcommwireless.com VPN A Virtual Private Network (VPN) is a tunnel providing a private link between two networks or devices over a public network. Data to be sent via a VPN needs to be encapsulated and as such is generally not visible to the public network. The advantages of a VPN connection include: Data Protection Access Control Data Origin Authentication Data Integrity Each VPN connection has different configuration requirements. The following pages detail the configuration options available for the different VPN connection types. Note: The following descriptions are an overview of the various VPN options available. More detailed instructions are available in separate whitepapers on the NetComm Wireless website. IPSec IPSec operates on Layer 3 of the OSI model and as such can protect higher layered protocols. IPSec is used for both site to site VPN and Remote Access VPN. The NTC-6200 Series router supports IPsec end points and can be configured with Site to Site VPN tunnels with third party VPN routers. Configuring an IPSec VPN From the menu at the top of the screen, click Networking and under the VPN section, click IPSec. A list of configured IPSec VPN connections is displayed. Figure 57 - IPSec VPN List Click the +Add button to begin configuring an IPSec VPN connection. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 51 Figure 58 – IPSec profile edit NetComm Wireless 3G M2M Router / Plus 52 www.netcommwireless.com The following table describes each of the fields of the IPSec VPN Connection Settings page. ITEM DEFINITION IPSec profile Enables or disables the VPN profile. Profile name A name used to identify the VPN connection profile. Remote IPSec address The IP address or domain name of the IPSec server. Remote LAN address Enter the IP address of the remote network for use on the VPN connection. Remote LAN subnet mask Enter the subnet mask in use on the remote network. Local LAN address Enter the IP address of the local network for use on the VPN connection. Local LAN subnet mask Enter the subnet mask in use on the local network. Encapsulation type Select the encapsulation protocol to use with the VPN connection. You can choose ESP, AH or Any. IKE mode Select the IKE mode to use with the VPN connection. You can choose Main, Aggressive or Any. PFS Choose whether Perfect Forward Secrecy is ON or OFF for the VPN connection. IKE encryption Select the cipher type to use for the Internet Key Exchange. IKE hash Select the IKE Hash type to use for the VPN connection. The hash is used for authentication of packets for the key exchange. IPSec encryption Select the IPSec encryption type to use with the VPN connection. IPSec hash Select the IPSec hash type to use for the VPN connection. The hash is used for authentication of packets for the VPN connection. DH group Select the desired Diffie-Hellman group to use. Higher groups are more secure but also require longer to generate a key. DPD action Select the desired Dead Peer Detection action. This is the action to take when a dead Internet Key Exchange Peer is detected. DPD keep alive time Enter the time in seconds for the interval between Dead Peer Detection keep alive messages. DPD timeout Enter the time in seconds of no response from a peer before Dead Peer Detection times out. IKE re-key time Enter the time in seconds between changes of the encryption key. To disable changing the key, set this to 0. SA life time Enter the time in seconds for the security association lifetime. Select the type of key mode in use for the VPN connection. You can select from: Key mode Pre Shared Key RSA keys Certificates Pre-shared key The pre-shared key is the key that peers used to authenticate each other for Internet Key Exchange. Remote ID Specifies the domain name of the remote network. Local ID Specifies the domain name of the local network. Update Time Displays the last time the key was updated. Local RSA Key Upload Select the RSA key file for the local router here by clicking the Browse button. Remote RSA Key Upload Select the RSA key file for the remote router here by clicking the Browse button. Private key Passphrase The Private key passphrase of the router is the passphrase used when generating the router’s private key using OpenSSL CA. Key / Certificate Select the type of key or certificate to use for authentication. You can select Local private key, Local public certificate, Remote public certificate, CA certificate, CRL certificate. IPSec Certificate Upload Select the IPSec certificate to upload by clicking the Browse button. Table 18 - IPSec Configuration Items www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 53 OpenVPN OpenVPN is an open source virtual private network (VPN) program for creating point-to-point or server-to-multi-client encrypted tunnels between host computers. It can traverse network address translation (NAT) and firewalls and allows authentication by certificate, pre-shared key or username and password. OpenVPN works well through proxy servers and can run over TCP and UDP transports. Support for OpenVPN is available on several operating systems, including Windows, Linux, Mac OS, Solaris, OpenBSD, FreeBSD, NetBSD and QNX. Configuring an Open VPN server From the menu at the top of the screen, click Networking and from the VPN section on the left, click OpenVPN. A list of configured OpenVPN VPN connections is displayed. Figure 59 - OpenVPN VPN List Click the +Add button for the type of OpenVPN server/client you would like to configure. OpenVPN Server To configure an OpenVPN Server: 1. Click the OpenVPN profile toggle key to switch it to the ON position. 2. Type a name for the OpenVPN server profile you are creating. 3. Select OpenVPN connection type (TUN/TAP). Default is TUN. 4. Use the Server port field to select a port number and then use the drop down list to select a packet type to use for your OpenVPN Server. The default OpenVPN port is 1194 and default packet type is UDP. 5. In the VPN network address and VPN network subnet mask fields, enter the IP address and network subnet mask to assign to your VPN. This is ideally an internal IP address which differs from your existing address scheme. 6. Next to Diffie-Hellman parameters, select appropriate encryption key size then click the Generate DH button. This will create an encryption key to secure your OpenVPN connection. Default key size is (1024) bit. 7. Under Server Certificates, enter the required details. All fields must be completed. The Country field must consist of two characters only. When the details have been entered, click the Generate CA certificate button to generate the Certificate Authority (CA) certificate based on this information. 8. Under the Server certificates section, select the Authentication type that you would like to use for the OpenVPN Server. Note: The Diffie-Hellman parameters can take up to 10 minutes to generate. Please be patient. NetComm Wireless 3G M2M Router / Plus 54 www.netcommwireless.com Certificate Authentication In the Certificate Management section, enter the required details to create a client certificate. All fields are required. When you have finished entering the details, click the Generate button. Figure 60 - OpenVPN server configuration – Certificate management When it is done, you can click the Download P12 button or the Download TGZ button to save the certificate file depending on which format you would like. If for some reason the integrity of your network has been compromised, you can return to this screen and use the Certificate drop down list to select the certificate and then press the Revoke button to disable it. Optional: To inform the OpenVPN server of the network address scheme of the currently selected certificate, enter the network address and network subnet mask in the respective fields and click the Set network information button. If you do not enter the remote subnet here, any packet requests from the server to the client will not be received by the client network because it is not aware of the remote client’s subnet. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 55 Figure 61 – OpenVPN server profile settings NetComm Wireless 3G M2M Router / Plus 56 www.netcommwireless.com Username / Password Authentication In the Username/Password section, enter the username and password you would like to use for authentication on the OpenVPN Server. Click the Download CA certificate or Download CA TGZ depending on file format button to save the ca.crt file. This file will need to be provided to the client. Note: If you wish to have more than one client connect to this OpenVPN server, you must use Certificate authentication mode as Username/Password only allows for a single client connection. Figure 62 - OpenVPN Server – Username / Password section Optional: To inform the OpenVPN server of the network address scheme of the currently selected certificate, enter the network address and network subnet mask in the respective fields and click the Set Network Information button. If you do not enter the remote subnet here, any packet requests from the server to the client will not be received by the client network because it is not aware of the remote client’s subnet. When you have finished entering all the required information, click Save to finish configuring the OpenVPN server. Configuring an OpenVPN Client 1. Click the OpenVPN profile toggle key to switch it to the ON position. 2. In the Profile name field, type a name for the OpenVPN client profile you are creating. 3. In the Server IP address field, type the WAN IP address /host domain name of the OpenVPN server. 4. Select OpenVPN connection type (TUN/TAP). Default is TUN. 5. Use the Server port field to select a port number and then use the drop down list to select a packet type to use for the OpenVPN server. The default OpenVPN port is 1194 and default packet type is UDP. 6. If the Default gateway option is applied on the OpenVPN client page, the OpenVPN server will enable connections to be made to other client networks connected to it. If it is not selected, the OpenVPN connection allows for secure communication links between this router and the remote OpenVPN server only. 7. Use the Authentication type options to select the Authentication type that you would like to use for the OpenVPN client. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 57 Certificate Authentication In the Certificate upload section at the bottom of the screen, click the Browse button and locate the certificate file you downloaded when you configured the OpenVPN server. When it has been selected, click the Upload button to send it to the router. Figure 63 - OpenVPN client - Certificate upload Username / Password Authentication Enter the username and password to authenticate with the OpenVPN server. Figure 64 - OpenVPN Client - Username/Password section Use the Browse button to locate the CA certificate file you saved from the OpenVPN Server and then press the Upload button to send it to the router. Click the Save button to complete the OpenVPN Client configuration. Configuring an OpenVPN P2P Connection To configure an OpenVPN peer-to-peer connection: 1. Set the OpenVPN profile toggle key to switch it to the ON position. 2. In the Profile name field, type a name for the OpenVPN P2P profile you are creating. 3. On the router designated as the server, leave the Server IP address field empty. On the router designated as the client, enter the WAN IP address/host domain name of the server. NetComm Wireless 3G M2M Router / Plus 58 www.netcommwireless.com Figure 65 - OpenVPN P2P mode settings 4. Use the Server port field to select a port number and then use the drop down list to select a packet type to use for the OpenVPN server. The default OpenVPN port is 1194 and default packet type is UDP. 5. In the Local IP Address and Remote IP Address fields, enter the respective local and remote IP addresses to use for the OpenVPN tunnel. The slave should have the reverse settings of the master. 6. Under the Remote network section, enter the network Address and network Subnet mask. The Network Address and Network Mask fields inform the Master node of the LAN address scheme of the slave. 7. Press the Generate button to create a secret key to be shared with the slave. When the timestamp appears, you can click the Download button to save the file to exchange with the other router. 8. When you have saved the secret key file on each router, use the Browse button to locate the secret key file for the master and then press the Upload button to send it to the slave. Perform the same for the other router, uploading the slave’s secret key file to master. 9. When they are uploaded click the Save button to complete the peer-to-peer OpenVPN configuration. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 59 PPTP-Client The Point-to-Point Tunnelling Protocol (PPTP) is a method for implementing virtual private networks using a TCP and GRE tunnel to encapsulate PPP packets. PPTP operates on Layer 2 of the OSI model and is included on Windows computers. Configuring the PPTP Client To configure the PPTP client: 1. From the menu bar at the top of the screen, click Networking and then from the VPN section on the left side of the screen, click PPTP client. The PPTP client list is displayed. Figure 66 - PPTP client list 2. Click the +Add button to begin configuring a new PPTP client profile. The PPTP client edit screen is displayed. Figure 67 - VPN PPTP client edit NetComm Wireless 3G M2M Router / Plus 60 www.netcommwireless.com 3. Click the Enable PPTP client toggle key to switch it to the ON position. 4. In the Profile name list, enter a profile name for the tunnel. This may be anything you like and is used to identify the tunnel on the router. 5. Use the Username and Password fields to enter the username and password for the PPTP account. 6. In the PPTP server address field, enter the IP address /host domain name of the PPTP server. 7. From the Authentication type drop down list, select the Authentication type used on the server. If you do not know the authentication method used, select any and the router will attempt to determine the correct authentication type for you. There are 5 authentication types you can choose from: CHAP – uses a three way handshake to authenticate the identity of a client. MS-CHAP v1 – This is the Microsoft implementation of the Challenge Handshake Authentication Protocol for which support was dropped in Windows® Vista. MS-CHAP v2 - This is the Microsoft implementation of the Challenge Handshake Authentication Protocol which was introduced in Windows® NT 4.0 and is still supported today. PAP – The Password Authentication Protocol uses a password as a means of authentication and as such, is commonly supported. PAP is not recommended because it transmits passwords unencrypted and is not secure. EAP – Extensible Authentication Protocol. An Authentication protocol commonly used in wireless networks. 8. The metric value helps the router to prioritise routes and must be a number between 0 and 65535. The default value is 30 and should not be modified unless you are aware of the effect your changes will have. 9. The Use peer DNS option allows you to select whether the remote clients will use the Domain Name Server of the PPTP server. Click the toggle key to set this to ON or OFF as required. 10. NAT masquerading allows the router to modify the packets sent and received to inform remote computers on the internet that packets originating from a machine behind the router actually originated from the WAN IP address of the router’s internal NAT IP address. Click the toggle key to switch this to the ON position if you want to use this feature. 11. Set default route to PPTP sets all outbound data packets to go out through the PPTP tunnel. Click the toggle key to switch this to the ON position if you want to use this feature. 12. The Verbose logging option sets the router to output detailed logs regarding the PPTP connection in the System Log section of the router interface. 13. The Reconnect delay is the time in seconds that the router will wait before attempting to connect to the PPTP server in the event that the connection is broken. The minimum time to wait is 30 seconds so as to not flood the PPTP server with connection requests, while the maximum time to wait is 65335 seconds. 14. The Reconnect retries is the number of connection attempts that the router will make in the event that the PPTP connection goes down. If set to 0, the router will retry the connection indefinitely, otherwise the maximum number of times to retry cannot be greater than 65335. 15. Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 61 GRE tunnelling The Generic Route Encapsulation (GRE) protocol is used in addition to Point-to-Point Tunnelling Protocol (PPTP) to create VPNs (virtual private networks) between clients and servers or between clients only. Once a PPTP control session establishes the VPN tunnel GRE is used to securely encapsulate the data or payload. Configuring GRE tunnelling To configure GRE tunnelling: 1. From the menu bar at the top of the screen, click Networking and then from the VPN section on the left side of the screen, click GRE. The GRE client list is displayed. Figure 68 - GRE client list 2. Click the +Add button to begin configuring a new GRE tunnelling client profile. The GRE Client Edit screen is displayed. Figure 69 – GRE client edit 3. Click the Enable GRE Tunnel toggle key to switch it to the ON position. NetComm Wireless 3G M2M Router / Plus 62 www.netcommwireless.com 4. In the Profile name, enter a profile name for the tunnel. This may be anything you like and is used to identify the tunnel on the router. 5. In the GRE server address field, enter the IP address or domain name of the GRE server. 6. In the Local tunnel address field, enter the IP address you want to assign the tunnel locally. 7. In the Remote tunnel address field, enter the IP address you want to assign to the remote tunnel. 8. In the Remote network address field, enter the IP address scheme of the remote network. 9. In the Remote network subnetmask field, enter the subnet mask of the remote network. 10. The TTL (Time To Live) field is an 8-bit field used to remove an undeliverable data packet from a network to avoid unnecessary network traffic across the internet. The default value of 255 is the upper limit on the time that an IP datagram can exist. The value is reduced by at least one for each hop the data packet takes to the next router on the route to the datagram’s destination. If the TTL field reaches zero before the datagram arrives at its destination the data packet is discarded and an error message is sent back to the sender. 11. The Verbose logging option sets the router to output detailed logs regarding the GRE tunnel in the System Log section of the router interface. 12. The Reconnect delay is the time in seconds that the router will wait before attempting to connect to the GRE server in the event that the connection is broken. The minimum time to wait is 30 seconds so as to not flood the GRE server with connection requests, while the maximum time to wait is 65335 seconds. 13. The Reconnect retries is the number of connection attempts that the router will make in the event that the GRE connection goes down. If set to 0, the router will retry the connection indefinitely, otherwise the maximum number of times to retry cannot be greater than 65335. 14. Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 63 Services Dynamic DNS The DDNS page is used to configure the Dynamic DNS feature of the router. A number of Dynamic DNS hosts are available from which to select. Figure 70 – Dynamic DNS settings Dynamic DNS provides a method for the router to update an external name server with the current WAN IP address. To configure dynamic DNS: 1. Click the DDNS configuration toggle key to switch it to the ON position. 2. From the Dynamic DNS drop down list, select the Dynamic DNS service that you wish to use. The available DDNS services available are: www.dhs.org www.dyndns.org www.dyns.cx www.easydns.com www.justlinux.com www.ods.org www.tzo.com www.zoneedit.com 3. Enter your hostname in ‘Host name’ field. 4. In the Username and Password fields, enter the logon credentials for your DDNS account. Enter the password for the account again in the Verify password field. 5. Click the Save button to save the DDNS configuration settings. NetComm Wireless 3G M2M Router / Plus 64 www.netcommwireless.com Network time (NTP) The NTP (Network Time Protocol) settings page allows you to configure the NTC-6200 Series router to synchronize its internal clock with a global Internet Time server and specify the time zone for the location of the router. This provides an accurate timekeeping function for features such as System Log entries and Firewall settings where the current system time is displayed and recorded. Any NTP server available publicly on the internet may be used. The default NTP server is 0.netcomm.pool.ntp.org. Figure 71 - NTP settings Configuring Timezone settings To configure time zone settings: 1. The Current time field shows the time and date configured on the router. If this is not accurate, use the Time zone drop down list to select the correct time zone for the router. If the selected zone observes daylight savings time, a Daylight savings time schedule link appears below the drop down list. Click the link to see the start and end times for daylight savings. 2. When you have selected the correct time zone, click the Save button to save the settings. Configuring NTP settings To configure NTP settings: 1. Click the Network time (NTP) toggle key to switch it to the ON position. 2. In the NTP service field, enter the address of the NTP server you wish to use. 3. The Synchronization on WWAN connection toggle key enables or disables the router from performing a synchronization of the time each time a mobile broadband connection is established. 4. The Daily synchronisation toggle key enables or disables the router from performing a synchronization of the time each day. 5. When you have finished configuring NTP settings, click the Save button to save the settings. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 65 Data stream manager The data stream manager provides you with the ability to create mappings between input ports and output ports (e.g. Serial Port, SMS, GPS, USB) and performs any required translation or data processing by each virtual data tunnel. Customers interested in developing their own applications to create custom mappings can contact NetComm Wireless about our Software Development Kit. The data stream manager provides a wide range of possibilities and expands upon simple PAD functionality to include the forwarding and translation of data between any of the input and output ports of the router. Certain accessories connected via the USB port such as USB to Serial cables are also supported. For example, you could send the GPS data received by the module (in NMEA format) through the built-in serial port or out of the USB port using a USB to Serial cable. In each case, the logical flow of data is from Endpoint A to Endpoint B. Creating a new data stream To create a new stream: 1. Click the +Add button on the right side of the page. Figure 72 - Data stream list 2. Click the Activate toggle key so that it is in the ON position. Figure 73 - Activate button 3. In the Data stream name field, enter a name to identify the mapping on the Data stream list. 4. Under the Endpoint A section, use the Type drop down list to select the desired input port, for example Serial, SMS messaging or GPS. Use the Mode drop down list to select the input port’s mode of operation. Some endpoint types and modes may result in extra options being displayed below Endpoint A. Use the drop down lists to select the correct parameters for the input port. 5. Under the Endpoint B section, use the Type drop down list to select the desired output port, for example Serial, IP, or SMS messaging. Use the Mode drop down list to select the output port’s mode of operation. Some endpoint types and modes may result in extra options being displayed below Endpoint B. Use the drop down lists to select the correct parameters for the output port. 6. Click the Save button to confirm your settings and create the new data stream. The new data stream appears in the Data stream list. NetComm Wireless 3G M2M Router / Plus 66 www.netcommwireless.com Figure 74 – Data stream list Below are some configuration examples of how the Data stream manager can be used. Sending GPS data through the serial port The following screenshot shows how to create a data stream that sends GPS data through the built-in serial port in NMEA format, configuring the serial port to output at 115200bps baud rate, 8 data bits, 1 stop bit, no parity, in RS-232 mode and with flow control turned off. Figure 75 - Data stream manager - GPS to Serial port example www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 67 Sending Serial data to an IP network This example demonstrates common settings for sending raw traffic received on the built-in (or USB) serial port to a TCP/IP server running on the router. Figure 76 - Data stream manager – Serial to IP example NetComm Wireless 3G M2M Router / Plus 68 www.netcommwireless.com Sending an incoming SMS to an IP network This example shows a configuration allowing received SMS messages to be forwarded to a TCP client running on the router which sends the SMS message to TCP server 123.45.67.89 on port 2000. Figure 77 - Data stream manager – SMS to IP example www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 69 Watchdogs To access the Watchdogs page, click the Services menu item, then select the Watchdogs menu item on the left. Figure 78 - Watchdogs Settings Watchdogs are features which monitor the router for anomalies and restart the router if an anomaly occurs preventing its normal operation. When configured, the watchdogs feature transmits controlled ping packets to 1 or 2 user specified IP addresses to confirm an active connection. If the watchdog does not receive responses to the pings after a specified number of failures, it will reboot the device in a last resort attempt to restore connectivity. We recommend using caution when implementing this feature in situations where the device is intentionally offline for a particular reason, for example, when Connect-on-demand has been enabled. This is because the watchdog expects to be able to access the internet at all times, and will always eventually reboot the router if access isn't restored by the time the various timers expire and the fail count is reached. It is due to the nature of the watchdog being a last resort standalone backup mechanism that it will continue to do its job and reboot the device even when the Connect-on-demand session is idle, or the PDP context is disabled by the user. Therefore, we recommended that you disable this feature if Connect-on-demand is configured or if the PDP context is intentionally disconnected on occasion. NetComm Wireless 3G M2M Router / Plus 70 www.netcommwireless.com The watchdog works as follows: a) The router sends 3 consecutive pings to the first destination address at the interval specified in the Periodic Ping timer field. b) If all 3 pings to the first destination address fail, the router sends 3 consecutive pings to the second destination address at the Periodic Ping timer interval. c) If all 3 pings to the second destination address fail, the router sends 3 pings to the first destination address using the Periodic Ping accelerated timer interval. d) If all 3 accelerated pings to the first destination address fail, the router sends 3 pings to the second destination address at the Periodic Ping accelerated timer interval. e) If all 3 accelerated pings to the second destination address fail, the router registers this as a fail and returns to step C. f) When the number of failures reaches the number configured in the Fail count field, the router reboots. If any ping succeeds, the router returns to step A and does not reboot. Note: The Periodic Ping timer should not be set to a value of less than 300 seconds to allow the router time to reconnect to the cellular network following a reboot. To disable the periodic ping reset monitor, set Fail count to 0. Figure 79 – Ping watchdog settings www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 71 Configuring Periodic Ping settings The Periodic Ping settings configure the router to transmit controlled ping packets to 2 specified IP addresses. If the router does not receive responses to the pings, the router will reboot. To configure the ping watchdog: 1. In the First destination address field, enter a website address or IP address to which the router should send the first round of ping requests. 2. In the Second destination address field, enter a website address or IP address to which the router should send the second round of ping requests. 3. In the Periodic Ping timer field, enter an integer between 300 and 65535 for the number of seconds the router should wait between ping attempts. Setting this to 0 disables the ping watchdog function. 4. In the Periodic Ping accelerated timer field, enter an integer between 60 and 65535 for the number of seconds the router should wait between accelerated ping attempts, i.e. pings to the second destination address. Setting this to 0 disables the ping watchdog function 5. In the Fail count field, enter an integer between 1 and 65535 for the number of times an accelerated ping should fail before the router reboots. Setting this to 0 disables the ping watchdog function. Disabling the Periodic Ping reset function To disable the Periodic Ping reset function, set Fail count to 0. Note: The traffic generated by the periodic ping feature is usually counted as chargeable data usage. Please keep this in mind when selecting how often to ping. Configuring a Periodic reboot The router can be configured to automatically reboot after a period of time specified in minutes. While this is not necessary, it does ensure that in the case of remote installations, the router will reboot if some anomaly occurs. 1. In the Force reboot every field, enter the time in minutes between forced reboots. The default value is 0 which disables the Periodic reboot function. The minimum period between reboots is 5 minutes while the maximum value is 65535 minutes. 2. If you have configured a forced reboot time, you can use the Randomise reboot time drop down list to select a random reboot timer. Randomising the reboot time is useful for preventing a large number of devices from rebooting simultaneously and flooding the network with connection attempts. When configured, the router waits for the configured Force reboot every time and then randomly selects a time that is less than or equal to the Randomise reboot time setting. After that randomly selected time has elapsed, the router reboots. 3. Click the Save button to save the settings. Note: The randomise reboot time is not persistent across reboots; each time the router is due to reboot, it randomly selects a time less than or equal to the Randomise reboot time. NetComm Wireless 3G M2M Router / Plus 72 www.netcommwireless.com SNMP SNMP configuration The SNMP page is used to configure the SNMP features of the router. Figure 80 - SNMP configuration SNMP (Simple Network Management Protocol) is used to remotely monitor the router for conditions that may warrant administrative attention. It can be used to retrieve information from the router such as the signal strength, the system time and the interface status. To configure SNMP: 1. Click the SNMP toggle key to switch it to the ON position. 2. Enter Read-only community name and Read-write community name which are used for client authentication. Community names are used as a type of security to prevent access to reading and/or writing to the routers configuration. It is recommended that you change the Community names to something other than the default settings when using this feature. 3. Click the Save button to save any changes to the settings. The Download button displays the Management Information Base (MIB) of the router. The MIB displays all the objects of the router that can have their values set or report their status. The MIB is formatted in the SNMP-related standard RFC1155. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 73 SNMP traps SNMP traps are messages from the router to the Network Management System sent as UDP packets. They are often used to notify the management system of any significant events such as whether the link is up or down. Configuring SNMP traps To configure SNMP traps: 1. In the Trap destination field, enter the IP address to which SNMP data is to be sent. 2. In the Heartbeat interval field, enter the number of seconds between SNMP heartbeats. 3. Use the Trap persistence field to specify the time in seconds that an SNMP trap persists. 4. Use the Trap retransmission time to specify the length of time in seconds between SNMP trap retransmissions. Figure 81 - SNMP traps To send a manual SNMP Heartbeat, click the Send heartbeat button. When you have finished configuring the SNMP traps, click the Save button to save the settings. Note: When a factory reset is performed via SNMP, the SNMP settings are preserved. NetComm Wireless 3G M2M Router / Plus 74 www.netcommwireless.com TR-069 To access the TR-069 configuration page, click the Services menu item, then select the TR-069 menu item on the left. Figure 82 - TR-069 configuration The TR-069 (Technical Report 069) protocol is a technical specification also known as CPE WAN Management Protocol (CWMP). It is a framework for remote management and auto-configuration of end-user devices such as customer-premises equipment (CPE) and Auto Configuration Servers (ACS). It is particularly efficient in applying configuration updates across networks to multiple CPEs. TR-069 uses a bi-directional SOAP/HTTP-based protocol based on the application layer protocol and provides several benefits for the maintenance of a field of CPEs: Simplifies the initial configuration of a device during installation Enables easy restoration of service after a factory reset or replacement of a faulty device Firmware and software version management Diagnostics and monitoring Note: You must have your own compatible ACS infrastructure to use TR-069. In order to access and configure the TR-069 settings you must be logged into the router as the root user. Note: When a factory reset of the router is performed via TR-069, the TR-069 settings are preserved. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 75 TR-069 configuration To configure TR-069: 1. Click the Enable TR-069 toggle key to switch it to the ON position. 2. In the ACS URL field, enter the Auto Configuration Server’s full domain name or IP address. 3. Use the ACS username field to specify the username for the Auto Configuration Server. 4. In the ACS password and Verify ACS password fields, enter the Auto Configuration Server password. 5. In the Connection Request Username field, enter the username to use for the connection requests. 6. In the Connection Request Password and Verify password fields, enter the connection request password. 7. The inform message acts as a beacon to inform the ACS of the existence of the router. Click the Enable periodic ACS informs toggle key to turn on the periodic ACS inform messages. 8. In the Inform Period field, enter the number of seconds between the inform messages. 9. Click the Save button to save the settings. NetComm Wireless 3G M2M Router / Plus 76 www.netcommwireless.com GPS On models with a built-in GPS, you are able to use location-based services, monitor field deployed hardware or find your current location. The GPS Status window provides up to date information about the current location and the current GPS signal conditions (position dilution of precision (PDOP), horizontal dilution of precision (HDOP) and vertical dilution of precision (VDOP)) of the router. NMEA support The router supports the National Marine Electronics Association NMEA-0183 compatible (V2.3) standard of sending GPS data. The standard includes “sentences” used to identify the type of data being sent and therefore defines the way the data is interpreted. The supported GPS related sentences are listed below: GPGGA – Global Positioning System Fix Data, Time, Position and fix related data for a GNSS receiver GPRMC – Recommended minimum data for GPS GPGSV – Detailed satellite data GPGSA – Overall satellite data GPVTG – Vector track and speed over the Ground GPS configuration To access the GPS configuration screen, select the Services item from the top menu bar then the GPS item on the left. Finally, select the GPS configuration menu item. To use the GPS function, set the GPS operation toggle key to ON and click the Save button. Figure 83 – GPS configuration www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 77 The Google maps button provides a quick short cut to show your router’s current position on a map. Mobile Station Based Assisted GPS configuration To access the Mobile Station Based Assisted GPS configuration screen, select the Services item from the top menu bar then the GPS item on the left. Finally, select the MSB (A-GPS) menu item. This function is only available on models with built-in GPS capability. Mobile Station Based Assisted GPS (MSB A-GPS) enables your router to download GNSS data which supply orbital data to GPS receiver, enabling it to lock to the satellites more rapidly . The GNSS data is stored on the router to assist the GPS in locating the router. To set up automatic updates of GNSS data, set the A-GPS Enable toggle key to the ON position and use the drop down lists to configure the automatic retry options. Each retry, the router checks for an updated GNSS data file and downloads the GNSS data if newer than the currently stored data. Note: When new GNSS data is available and the router performs an update, up to 40MB of data may be downloaded. Please keep this in mind if your mobile broadband plan has usage restrictions. Figure 84 - Mobile Stations Based Assisted GPS configuration options ITEM A-GPS Enable Maximum Retry Count Retry delay (minute) Automatic Update Period (day) DESCRIPTION Enables or disables the mobile station based assisted GPS function. Sets the maximum number of times the router should attempt to triangulate its position. Sets the number of minutes the router should wait between attempts to triangulate its position. Sets the number of days that the router should automatically update the A-GPS data. The maximum update period is 7 days. Table 19 - Mobile Station Based Assisted GPS configuration options The GNSS data last update field represents the time that the GNSS data file was created while the GNSS data expires field indicates the time that this data is valid until. The A-GPS last update field specifies the last time the router attempted to retrieve an update to the GNSS data. You may manually force the router to check for an update regardless of the next scheduled update time by clicking the Update Now button. When you have finished configuring the settings, click the Save button to save the changes. NetComm Wireless 3G M2M Router / Plus 78 www.netcommwireless.com Odometer To access the Odometer screen, select the Services item from the top menu bar then the GPS item on the left. Finally, select the Odometer menu item. The GPS may be used to record the distance that the router has travelled. To do this, set the Odometer toggle key to the ON position as in the screenshot below. You can toggle the unit of measurement by clicking the Display imperial / Display metric button. The threshold setting adjusts the router’s sensitivity to movement so that movement within the specified radius from the starting point does not register as distance travelled. When you have finished configuring the Odometer settings, click the Save button to ensure the settings are stored on the router. Figure 85 – Odometer options ITEM DESCRIPTION Odometer reading The number of metres/kilometres that the device has travelled since the time listed in the Odometer start time field. Display imperial / Display metric Odometer start time Reset odometer Toggles the Odometer reading between metric and imperial measurements. The time that recording of distance travelled began. Resets the odometer reading to 0 and the Odometer start time to the current time. Odometer Toggles the Odometer function on and off. Threshold Specifies the minimum distance that the router must travel from its current position before the Odometer reading increases. Table 20 - Odometer configuration options www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 79 IO configuration The NTC-6200 Series Router is equipped with a 6-way terminal block connector providing 3 identical multipurpose inputs and outputs as well as a dedicated ignition input. These inputs and outputs may be independently configured for various functions, including: NAMUR (EN 60947-5-6 / IEC 60947-5-6) compatible proximity sensor input Proximity sensor input for use with contact closure (open/closed) type of sensors (PIR sensors, door/window sensors for security applications) with the input tamper detection possible (four states detected: open, closed, short and break) by the use of external resistors Analogue 0V to 30V input Digital input (the I/O voltage measured by the iMX283 LRADC and the software making decision about the input state) with the threshold levels configurable in software Open collector output. Use the pull up voltage options to select the desired output voltage of the I/O pins. The pull up voltage you select will be the same for each pin when pull up is enabled for that pin. Each pin is capable of outputting either 3.3V or 8.2V. Figure 86 – IO configuration options ITEM DESCRIPTION IO configuration IO Functionality Enables the configuration of the input and output pins on the Six-way terminal block. Pull up voltage Specifies the output voltage of the I/O pins. IO Manager Debug level Use the slide bar to adjust the level of detail you would like to see in the log for IO messages. A higher debug level displays more detailed messages in the log file. Per pin configuration Pin The I/O pin number corresponding to the pin on the terminal block that you wish to configure. Mode The mode of operation for the corresponding pin. Available options are Digital input, Digital output, Analogue input, Namur input, Contact closure input. Pull up Use the pull up toggle keys to turn the pull up on or off for the corresponding pin. When turned on, the pull up voltage output is the value specified in the “Pull up voltage” option. Value The value column displays whether the voltage detected on the line is low or high or allows you to configure the output value in the case that the pin is set to digital output. This can be useful for applications where monitoring of the transition between low and high is used to trigger an action. Table 21 - IO configuration options NetComm Wireless 3G M2M Router / Plus 80 www.netcommwireless.com The table below describes the different modes available on the physical I/O pins of the router. MODE Digital input Digital output Analogue input DESCRIPTION The corresponding pin accepts digital input. Pull up may be on or off and both 3.3V and 8.2V are available as pull up voltages. The value column displays whether the signal received on the pin is High or Low. The corresponding pin outputs a digital signal. Pull up may be on or off and both 3.3V and 8.2V are available as pull up voltages. The value column contains a toggle key allowing you to set whether the output signal is High or Low. The corresponding pin accepts an analogue signal. Pull up may be on or off and both 3.3V and 8.2V are available as pull up voltages. The value column displays the current voltage detected on the pin. NAMUR is a sensor standard using low-level current signals. It can supply two different signal levels depending on the state of the switch and is commonly used in hazardous or explosive locations where compact sensors are required. Namur input Contact closure input When a pin is set to NAMUR mode, Pull up is turned on and the global Pull up voltage is set to 8.2V. These settings may not be changed for as long as a pin is set to NAMUR mode as they are required settings according to the NAMUR IEC 60947-5-6 standard. The value column displays whether the signal received on the pin is High or Low. A common type of digital input where a sensor or switch opens or closes a set of contacts as a result of a process change. An electrical signal is then used to determine whether the circuit is open or closed. When a pin is set to Contact closure input, Pull up is enabled for that pin and may not be turned off as long as the pin remains configured as a Contact closure input. Global pull up voltage may be either 3.3V or 8.2V. Table 22 - IO pin modes Note: Please refer to the SDK Developer Guide for hardware information about the Input/Output pins, wiring examples and configuration of the pins via the command line interface. There are also wiring examples in Appendix G of this User Guide. Contact NetComm Wireless Technical Support for access to the Software Development Kit. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 81 Low power mode The NTC-6200 Series router can be configured to enter or return from a low power ‘sleep’ mode. You can configure this to occur automatically after a timer has expired, by the status of the ignition pin, a combination of timer and ignition pin status or by manually triggering sleep mode. During the sleep state, the NTC-6200 Series router is effectively powered off. That is, it has no ability to communicate wirelessly or process any information. When in sleep mode, it draws approximately 5mA current at 12V. When sleep state is triggered, the NTC6200 Series router takes approximately 30 seconds to enter low power mode. When the wake up sequence is initiated, the router takes approximately 2 minutes to return from the sleep state. This is because returning from sleep state involves a full boot up sequence. Ignition pin The third pin on the 6-way terminal connector is a dedicated input called “Ignition”. This input is intended for connection to an ignition switch in vehicular applications or where an input to switch the device to a sleep/wake mode is required. The Ignition input threshold voltage is around 3V. The input responds to a high input state (above 3V). A signal below this level is considered as a low state. If the software is configured to activate in the low state, for example 0V, it must still have the high state above 3V to turn it off. Note: There is a period of about 10 seconds after sleep state has been triggered where the ignition line cannot be monitored. Please take this into account when designing your ignition power on system. Figure 87 - Low power mode settings To begin using Low power mode, set the Low power mode functionality toggle key to the ON position. Extra settings are displayed. These settings, including the enabling or disabling of Low power mode functionality, only take effect when you click the Save button. NetComm Wireless 3G M2M Router / Plus 82 www.netcommwireless.com Sleep settings Use the Sleep mode drop down list to select a condition under which the router should enter the sleep state. Sleep by manual trigger only When this mode is selected, the router will only enter the sleep state when the Trigger sleep mode now button is pressed. The Trigger sleep mode now button is not available unless Low power functionality has been selected and the setting saved. Figure 88 - Sleep by manual trigger only Sleep after specified duration and ignore ignition pin When this mode is selected, the router goes to sleep after the specified time period regardless of the state of the ignition pin. Figure 89 - Sleep after specified duration and ignore ignition pin Enter the time in seconds to wait before entering sleep state in the Always go to sleep this many seconds after booting field. A setting of 0 means that the router will never enter sleep state. Sleep triggered by ignition pin status This mode sets the router to enter sleep state when the signal on the ignition pin reaches the specified value. Figure 90 - Sleep triggered by ignition pin status Use the Sleep when ignition pin goes setting to select Low or High. By default, this is set to Low. Sleep after specified duration or triggered by ignition pin This option sets the router to go to the sleep state on one of two conditions, depending on which condition is reached first. These conditions are based on the state of the ignition pin and a timer. For example, based on the configuration in the screenshot below, the router will go to sleep state when the ignition pin goes low or after 3600 seconds (1 hour), depending on which condition occurs first. Figure 91 - Sleep after specified duration or triggered by ignition pin www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 83 Wake settings Use the Wake mode drop down list to select a condition under which the router should return from the sleep state. Only wake after specified duration and ignore ignition pin When this mode is selected, the router wakes up after the specified time period regardless of the state of the ignition pin. Figure 92 - Only wake after specified duration and ignore ignition pin Enter the time in seconds to wait before returning from sleep state in the Always wake up after field. A setting of 0 means that the router will not automatically wake from sleep state. Wake triggered by ignition pin status This mode sets the router to wake up when the signal on the ignition pin reaches the specified value. Figure 93 - Wake when triggered by ignition pin status Use the Sleep when ignition pin goes setting to select Low or High. By default, this is set to Low. Advanced wake settings The advanced wake settings screen gives you finer control over the events causing the router to wake up. In advanced wake mode, you can configure the router to monitor for up to 2 changes in the status of the ignition pin along with how long those status changes should last for to trigger a single wake up event. When selected, Event 1 and Event 2 must happen consecutively in that order to satisfy each condition. Note: If you do not wish to specify 2 events you should select to skip Event 1, in which case the router will only monitor Event 2 to trigger a wake up. There is also a provision to reboot the router after a specified period of time, regardless of whether the conditions of Events 1 and/or 2 are met. This can be viewed as a fall back option in the case that those Events are missed. NetComm Wireless 3G M2M Router / Plus 84 www.netcommwireless.com Figure 94 - Advanced wake up configuration To configure advanced wake settings: 1. Set Wake mode to Advanced (configure below). 2. Under Event 1, select whether you want the ignition pin value to be Low or High. If you want to skip this event, select the Skip option. 3. In the Event 1 Stable time field, enter the length of time expressed in milliseconds that the value of the ignition line should remain low or high. For example, to specify 10 seconds, enter a value of 1000. 4. Under Event 2, select whether you want the ignition pin value to be Low or High. If you want to skip this event, select the Skip option. 5. In the Event 2 Stable time field, enter the length of time expressed in milliseconds that the value of the ignition line should remain low or high. 6. In the Always wake up after field, enter the time in seconds after which the router should wake up, regardless of whether Event 1 or 2 has occurred. When in low power mode and Advanced wake mode is configured, the router waits for Event 1 to occur, then it monitors for Event 2. If Event 2 occurs before Event 1, it will not trigger the condition for either event to have occurred. If Event 1 occurs and then Events 2 occurs, the router wakes up. Alternatively, if neither or only one of the events occurs, the router waits for the time specified in the Always wake up after field and then wakes up when that time has been reached. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 85 SMS messaging The NTC-6200 Series router offers an advanced SMS feature set, including sending messages, receiving messages, redirecting incoming messages to another destination, as well as supporting remote commands and diagnostics messages. Some of the functions supported include: Ability to send a text message via a 2G/3G network and store it in permanent storage. Ability to receive a text message via a 2G/3G network and store it in permanent storage. Ability to forward incoming text messages via a 2G/3G network to another remote destination which may be a TCP/UDP server or other mobile devices. Ability to receive run-time variables from the device (e.g. uptime) on request via SMS Ability to change live configuration on the device (e.g. network username) via SMS. Ability to execute supported commands (e.g. reboot) via SMS Ability to trigger the NTC-6200 Series router to download and install a firmware upgrade Ability to trigger the NTC-6200 Series router to download and apply a configuration file To access the SMS messaging functions of the NTC-6200 Series router, click on the Services menu item from the top menu bar, and then select one of the options under the SMS messaging section on the left hand menu. Setup The Setup page provides the options to enable or disable the SMS messaging functionality and SMS forwarding functionalities of the router. SMS messaging is enabled by default. Figure 95 - General SMS Configuration NetComm Wireless 3G M2M Router / Plus 86 www.netcommwireless.com OPTION DEFINITION General SMS configuration SMS messaging Toggles the SMS functionality of the router on and off. Messages per page (10-50) The number of SMS messages to display per page. Must be a value between 10 and 50. Encoding scheme The encoding method used for outbound SMS messages. GSM 7-bit mode permits up to 160 characters per message but drops to 50 characters if the message includes special characters. UCS-2 mode allows the sending of Unicode characters and permits a message to be up to 50 characters in length. SMS forwarding configuration Forwarding Toggles the SMS forwarding function of the router on and off. Redirect to mobile Enter a mobile number as the destination for forwarded SMS messages. TCP server address Enter an IP address or domain name as the destination for forwarded SMS messages using TCP. TCP port The TCP port on which to connect to the remote destination. UDP server address Enter an IP address or domain name as the destination for forwarded SMS messages using UDP. UDP port The UDP port on which to connect to the remote destination. Table 23 - SMS Setup Settings SMS forwarding configuration Incoming text messages can be redirected to another mobile device and/or a TCP/UDP message server. Redirect to mobile You can forward incoming text messages to a different destination number. This destination number can be another mobile phone or a 3G router phone number. For Example: If someone sends a text message and Redirect to mobile is set to “+61412345678”, the text message is stored on the router and forwarded to “+61412345678” at the same time. To disable redirection to a mobile, clear the Redirect to mobile field and click the Save button. Redirect to TCP / UDP server address You can also forward incoming text messages to a TCP/UDP based destination. The TCP or UDP server can be any kind of public or private server if the server accepts incoming text-based messages. The TCP/UDP address can be an IP address or domain name. The port number range is from 1 to 65535. Please refer to your TCP/UDP based SMS server configuration for which port to use. For Example: If someone sends a text message and TCP server address is set to “192.168.20.3” and TCP port is set to “2002”, this text message is stored in the router and forwarded to “192.168.20.3” on port “2002” at the same time. To disable redirection to a TCP or UDP address, clear the TCP server address and UDP server address fields and click the Save button. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 87 New message The New message page can be used to send SMS text messages to a single or multiple recipients. A new SMS message can be sent to a maximum of 9 recipients at the same time. After sending the message, the result is displayed next to the destination number as “Success” or “Failure” if the message failed to send. By default, only one destination number field is displayed. Additional destination numbers may be added one at a time after entering a valid number for the current destination number field. To add a destination number, click the button and to remove the last destination in the list, click the button. Figure 96 - SMS - New Message Destination numbers should begin with the “+” symbol followed by the country calling code. To send a message to a destination number, enter the “+” symbol followed by the country calling code and then the destination number. For example: To send a message to the mobile destination number 0412345678 in Australia (country calling code 61), enter “+61412345678”. After entering the required recipient numbers, type your SMS message in the New message field. As you type your message, a counter shows how many characters you have entered out of the total number available for your chosen encoding scheme. When you have finished typing your message and you are ready to send it, click the Send button. NetComm Wireless 3G M2M Router / Plus 88 www.netcommwireless.com Inbox / Sent Items The Inbox displays all received messages that are stored on the router while Sent Items displays all sent messages. Figure 97 - SMS Inbox Figure 98 - SMS Outbox ICON DESCRIPTION Forward button. Click this button to open a new message window where you can forward the corresponding message to another recipient. Reply button. Click this button to open a new message window where you can reply to the sender. Add to White list. Click this button to add the sender’s mobile number to the white list on the router. Delete button. Click this button to delete the corresponding message. Refresh button. Click this button to refresh the inbox or outbox to see new messages. Table 24 - Inbox/Outbox icons www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 89 Diagnostics The Diagnostics page is used to configure the SMS diagnostics and command execution configuration. This allows you to change the configuration, perform functions remotely and check on the status of the router via SMS commands. To access the Diagnostics page, click on the Services menu item then select the SMS menu on the left and finally select Diagnostics beneath it. Figure 99 - SMS diagnostics and command execution configuration SMS diagnostics and command execution configuration The options on this page are described below. Enable remote diagnostics and command execution Enables or disables the remote diagnostics feature. If this setting is enabled all incoming text messages are parsed and tested for remote diagnostics commands. If remote diagnostics commands are found, the router executes those commands. This feature is enabled by default. All remote diagnostic commands that are received are stored in the Inbox. Note: It is possible to adjust settings and prevent your router from functioning correctly using remote diagnostics. If this occurs, you will need to perform a factory reset in order to restore normal operation. We highly recommended that you use the white list and a password when utilising this feature to prevent unauthorised access. See the White list description for more information. NetComm Wireless 3G M2M Router / Plus 90 www.netcommwireless.com Only accept authenticated SMS messages Enables or disables checking the sender’s phone number against the allowed sender white list for incoming diagnostics and command execution SMS messages. If authentication is enabled, the router will check if the sender’s number exists in the white list. If it exists, the router then checks the password (if configured) in the incoming message against the password in the white list for the corresponding sending number. If they match, the diagnostic or command is executed. If the number does not exist in the white list or the password does not match, the router does not execute the incoming diagnostic or command in the SMS message. This is enabled by default and it is strongly advised that you leave this feature enabled to maintain security. Send Set command acknowledgement replies The NTC-6200 Series router will automatically reply to certain types of commands received, such as get commands, or execute commands. However acknowledgement replies from the NTC-6200 Series router are optional with set commands and the Wakeup command. This option Enables or disables sending an acknowledgment message after execution of a set command or SMS Wakeup command. If disabled, the router does not send any acknowledgement after execution of a set command or SMS Wakeup command. All acknowledgment replies are stored in the Outbox after they have been sent. This can be useful to determine if a command was received and executed by the router. This option is disabled by default. Access advanced RDB variables By default, this option is turned off and only allows access to the basic RDB variables listed later in this guide. If this option is enabled, you are able to access the full list of RDB variables via SMS. Allow execution of advanced commands By default, this option is turned off and only allows execution of the basic commands listed later in this guide. If this option is enabled, you are able to execute advanced commands such as those which are common to the Linux command line. For example: “execute ls /usr/bin/sms*” to list the contents of the /etc folder on the router. Send acknowledgement replies to This option allows you to specify where to send acknowledgment messages after the execution of a set, get, or exec command. If a fixed number is selected, the acknowledgement message will be sent to the number defined in the Fixed number to send replies to field. If the sender’s number is selected, the acknowledgement message will be sent to the number that the SMS diagnostic or command message originated from. The default setting is to use the sender’s number. Fixed number to send replies to This field defines the destination number to which error messages are sent after the execution of a get, set, or exec command. This field is only displayed when Send Error SMS to is set to Fixed Number. Send command error replies Enables or disables the sending of an error message resulting from the execution of a get, set, or exec command. All error replies are stored in the Outbox after they have been sent. Send error replies to When Send Error SMS for Get/Set/Exec Command is set to ON, this option is used to specify where the error SMS is sent. Use the radio buttons to select either Fixed Number or SMS Sender Number. When set to SMS Sender Number the router will reply to the originating number of the SMS diagnostic or command. When set to Fixed Number the router will send the error messages to the number specified in the following field. Send a maximum number of You can set the maximum number of acknowledgement and error messages sent when an SMS diagnostic or command is executed. The maximum limit can be set per hour, day, week or month. The router will send a maximum of 100 replies by default. The number of messages sent is shown below the options. The total transmitted message count resets after a reboot or at the beginning of the time frame specified. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 91 White List for diagnostic or execution SMS The white list is a list of mobile numbers that you can create which are considered “friendly” to the router. If Only accept authenticated SMS messages is enabled in the diagnostics section, the router will compare the mobile number of all incoming diagnostic and command messages against this white list to determine whether the diagnostic or command should be executed. You may optionally configure a password for each number to give an additional level of security. When a password is specified for a number, the SMS diagnostic or command message is parsed for the password and will only be executed if the number and password match. Figure 100 - White list for diagnostic or execution SMS A maximum of 20 numbers can be stored on the router in the white list. To add a number to the white list, click the “+Add” button. Figure 101 – Adding a number to the SMS white list The White List numbers and passwords can be cleared by pressing the button to the right of each entry. To add a number to the white list, enter it in the Destination number field and optionally define a password in the Password field. When you have finished adding numbers click the Save button to save the entries. NetComm Wireless 3G M2M Router / Plus 92 www.netcommwireless.com Sending an SMS Diagnostic Command Follow the steps below to configure the router to optionally accept SMS diagnostic commands only from authenticated senders and learn how to send SMS diagnostic commands to the router. 1. Navigate to the Services > SMS messaging > Diagnostics page 2. Confirm that the Enable remote diagnostics and command execution toggle key is set to the ON position. If it is set to OFF click the toggle key to switch it to the ON position. 3. If you wish to have the router only accept commands from authenticated senders, ensure that Only accept authenticated SMS messages is set to the ON position. In the White list for diagnostic or execution SMS messages section, click the +Add button and enter the sender’s number in international format into the Destination number field that appears. If you wish to also configure a password, enter the password in the Password field corresponding to the destination number. 4. If you would prefer to accept SMS diagnostic commands from any sender, set the Only accept authenticated SMS messages toggle key to the OFF position. Note: An alternative method of adding a number to the white list is to send an SMS message to the router, navigate to Services > SMS messaging > Inbox and then click the button next to the message which corresponds to the sender’s number. 5. Click the Save button. Types of SMS diagnostic commands There are three types of commands that can be sent; execute, get and set. The basic syntax is as follows: execute COMMAND get VARIABLE set VARIABLE=VALUE If authentication is enabled, each command must be preceded by the password: PASSWORD execute COMMAND PASSWORD get VARIABLE PASSWORD set VARIABLE=VALUE The following are some examples of SMS diagnostic commands: password6657 execute reboot get rssi set apn1=testAPNvalue SMS acknowledgment replies The router automatically replies to get commands with a value and execute commands with either a success or error response. Set commands will only be responded to if the Send Set command acknowledgement replies toggle key is set to ON. If the Send command error replies toggle key is set to ON, the router will send a reply if the command is correct but a variable or value is incorrect, for example, due to misspelling. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 93 SMS command format Generic Format for reading variables: get VARIABLE PASSWORD get VARIABLE Generic Format for writing to variables: set VARIABLE=VALUE PASSWORD set VARIABLE=VALUE Generic Format for executing a command: Execute COMMAND PASSWORD execute COMMAND Replies Upon receipt of a successfully formatted, authenticated (if required) command, the gateway will reply to the SMS in the following format: TYPE SMS CONTENTS get command “VARIABLE=VALUE” set command “Successfully set VARIABLE to VALUE” execute command “Successfully executed command COMMAND” NOTES Only sent if the acknowledgment message function is enabled Table 25 - SMS Diagnostic Command Syntax Where “VARIABLE” is the name of the value to be read Where “VARIABLE (x)” is the name of another value to be read Where “VALUE” is the content to be written to the “VARIABLE” Where “COMMAND” is a supported command to be executed by the device (e.g. reboot) Where “PASSWORD” is the password (if configured) for the corresponding sender number specified in the White List Multiple commands can be sent in the same message, if separated by a semicolon. For Example: get VARIABLE1; get VARIABLE2; get VARIABLE3 PASSWORD get VARIABLE1; get VARIABLE2 set VARIABLE=VALUE1 ; set VARIABLE2=VALUE2 PASSWORD set VARIABLE1=VALUE1; set VARIABLE2=VALUE2; set VARIABLE3=VALUE3 If required, values can also be bound by an apostrophe, double apostrophe or back tick. For Example: “set VARIABLE=’VALUE’” “set VARIABLE=”VALUE”” “set VARIABLE=`VALUE`” “get VARIABLE” NetComm Wireless 3G M2M Router / Plus 94 www.netcommwireless.com A password (if required), only needs to be specified once per SMS, but can be prefixed to each command if desired. “PASSWORD get Variable1”; “get VARIABLE2” “PASSWORD set VARIABLE1=VALUE1”; “set VARIABLE2=VALUE2” If the command sent includes the “reboot” command and has already passed the white list password check, the device keeps this password and executes the remaining command line after the reboot with this same password. For Example: “PASSWORD execute reboot; getVariable1”; “get VARABLE2” “PASSWORD execute reboot; PASSWORD get Variable1”; “get VARABLE2” Note: Commands, variables and values are case sensitive. List of basic commands A list of basic commands which can be used in conjunction with the execute command are listed below: “pdpcycle”, “pdpdown” and “pdpup” commands can have a profile number suffix ‘x’ added. Without the suffix specified, the command operates against the default profile configured on the profile list page of the Web-UI. COMMAND NAME DESCRIPTION reboot Immediately performs a soft reboot. pdpcycle Disconnects (if connected) and reconnects the data connection. If a profile number is selected in the command, try to disconnect/reconnect the specified profile in case the profile is active. If no profile number is selected, try to disconnect/reconnect the current active profile. Reports an error if no profile number is selected and there is no currently activated profile. pdpdown Disconnects the PDP. If a profile number is selected in the command, the router tries to disconnect the specified profile in case the profile is active. If no profile number is selected, try to disconnect the current active profile. Reports an error if no profile number is selected and there is no currently activated profile. pdpup Reconnects the PDP. If a profile number is selected in the command, the router tries to connect with the specified profile. If no profile number is selected, the router tries to connect to the last active profile. The gateway will check the currently activated profile and disconnect this profile before executing the command. The router reports an error if no profile number is selected and there is no stored last active profile number. factorydefaults Performs a factory reset on the router. Be aware that this command also clears the SMS white list on the router. Performs a download and install of a Firmware Upgrade (.cdi), Config File (.tar.gz) or a help document (.pdf) file. If the file is a firmware image as in the case of a .cdi file, the router will apply the recovery image first and then the main firmware image. The download location is specified immediately after the command and may be from an HTTP or FTP source URL. If the file is a .tar.gz file, the router will apply the file as a configuration file update for the device and reboot afterwards. download If the file is a .pdf, the router will assume this is a user guide document and save it to the router and make the file available for viewing via the help menu on the Web-UI. Note: If your download URL includes any space characters, please encode these prior to transmission according to RFC1738, for example: ftp://username:password@serveraddress/directory%20with%20spaces/filename.cdi Note: Authenticated FTP addresses may be used following the format as defined in RFC1738, for example: ftp://username:password@serveraddress/directory/filename.cdi codconnect Causes the router to activate the PDP context when the Connect on demand feature is enabled. coddisconnect Causes the router to de-activate the PDP context when the Connect on demand feature is enabled. wakeup This forces the default Data connection profile to connect if it is in a disconnected or waiting state. There are two circumstances in which this command may be useful; where the default profile is enabled but has been manually disconnected and if Connect on demand is enabled and the router is awaiting packet of interest. In both of these situations, the wakeup command will cause the default PDP context to activate. 10 ssh.genkeys Instructs the router to generate new public SSH keys. 11 ssh.clearkeys Instructs the router to clear the client public SSH key files. Table 26 - List of basic SMS diagnostic commands www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 95 List of get/set commands The following table is a partial list of get and set commands which may be performed via SMS. COMMAND NAME EXAMPLE get status get status Returns the Module firmware version, LAN IP Address, Network State, Network operator and RSSI. get sessionhistory get sessionhistory Returns the time and date of recent sessions along with the total amount of data sent and received for each session. set syslogserver set syslogserver=123.45.67.89:514 Sets a remote syslog server IP or hostname and port. set cod set cod=1 Enables or disables Connect on demand. get cod get cod Returns the enable/disable status of the Connect on demand feature. get codstatus get codstatus Returns the connection status of the Connect on demand feature. set coddialport set coddialport=on,53 Sets the Connect on demand feature to connect only when traffic is received on the specified port. get coddialport get coddialport Returns the Connect on demand port filter status and list or filtered ports. set codonline set codonline=20 Sets the router to stay online for at least X minutes when data activity is detected. get codonline get codonline Returns the number of minutes the router is configured to stay online when data activity is detected. set codminonline set codminonline=10 Sets the router to stay online for a minimum of X minutes after connecting. get codminonline get codminonline Returns the minimum number of minutes the router should stay online after connecting. set codredial set codredial=5 Sets the number of minutes that the router should not attempt to redial after hanging up. get codredial get codredial Returns the number of minutes that the router is configured to not attempt to redial after hanging up. set coddisconnect set coddisconnect=0 Sets the number of minutes after which the router should disconnect regardless of traffic. get coddisconnect get coddisconnect Returns the number of minutes the router is configured to disconnect regardless of traffic. set codconnectreg set codconnectreg=30 Sets the number of minutes that the router should regularly attempt to connect. get codconnectreg get codconnectreg Returns the number of minutes that the router is configured to regularly attempt to connect. set codrandomtime set codrandomtime=3 Sets the number of minutes that the router should randomise the dial time by. get codrandomtime get codrandomtime Returns the number of minutes that the router is configured to randomise the dial time by. set codverbose set codverbose=1 Sets verbose logging on or off. get codverbose get codverbose Returns the status of verbose logging. set codignore.icmp set codignore.icmp=1 Sets the router to ignore ICMP packets triggering data activity detection. get codignore.icmp get codignore.icmp Returns the status of the Ignore ICMP option. set codignore.tcp set codignore.tcp=1 Sets the router to ignore TCP packets triggering data activity detection. get codignore.tcp get codignore.tcp Returns the status of the Ignore TCP option. set codignore.udp set codignore.udp=1 Sets the router to ignore UDP packets triggering data activity detection. get codignore.udp get codignore.udp Returns the status of the Ignore UDP option. set codignore.dns set codignore.dns=1 Sets the router to ignore DNS traffic triggering data activity detection. get codignore.dns get codignore.dns Returns the status of the Ignore DNS option. set codignore.ntp set codignore.ntp=1 Sets the router to ignore NTP traffic triggering data activity detection. get codignore.ntp get codignore.ntp Returns the status of the Ignore NTP option. set codignore.ncsi set codignore.ncsi=1 Sets the router to ignore NCSI traffic triggering data activity detection. get codignore.ncsi get codignore.ncsi Returns the status of the Ignore NCSI option. get plmnscan get plmnscan Instructs the router to perform a network scan and returns the results by SMS. set forceplmn set forceplmn=505,3 Sets the operator to a manual selection made by the user where “505” is the Mobile Country Code for Australia and “3” is the Mobile Network Code for Vodafone. As no network type (i.e. 3G or 2G) is specified, it is selected automatically. get forceplmn get forceplmn Returns the operator and network type selection mode (Automatic/Manual), in addition to the MCC and MNC values get pppoe get pppoe Returns the PPPoE status, currently configured dial string and service name set pppoe set pppoe=1, telstra.internet, test Sets the PPPoE status on, APN to telstra.internet, and service name to test. NetComm Wireless 3G M2M Router / Plus 96 DESCRIPTION www.netcommwireless.com get ledmode get ledmode Returns the status of the LED operation mode. set ledmode set ledmode=10 Sets the LED operation mode to be always on or to turn off after the specified number of minutes. get ssh.proto get ssh.proto Returns the SSH protocol in use. set ssh.proto set ssh.proto=1,2 Sets the SSH Protocol to protocol 1, 2 or both (1,2). get ssh.passauth get ssh.passauth Returns the status of the SSH Enable password authentication option. set ssh.passauth set ssh.passauth=1 Sets the SSH Enable password authentication option on or off. get.ssh.keyauth get.ssh.keyauth Returns the status of the SSH Enable key authentication option. set.ssh.keyauth set.ssh.keyauth=1 Sets the SSH Enable key authentication option on or off. Table 27 - List of get/set commands List of basic RDB variables The following table lists valid variables where “x” is a profile number (1-6). If no profile is specified, variables are read from or written to for the current active profile. If a profile is specified, variables are read from or written to for the specified profile number (‘x’). RDB VARIABLE NAME SMS VARIABLE NAME READ/ WRITE DESCRIPTION Read: link.profile.1.enable (profile no,apn,user,pass,auth,iplocal,status) link.profile.1.apn link.profile.1.user link.profile.1.pass profile 1,apn,username,password, chap,202.44.185.111,up RW Profile link.profile.1.auth_type Write: link.profile.1.iplocal (apn, user, pass,auth) link.profile.1.status link.profile.1.user link.profile.1.pass EXAMPLE VALUE apn,username,password username RW 3G username Guest, could also return “null” password RW 3G password Guest, could also return “null” link.profile.1.auth_type authtype RW 3G Authentication type ”pap” or”chap” link.profile.1.iplocal wanip WAN IP address 202.44.185.111 wwan.0.radio.information.signal_strength rssi 3G signal strength -65 dBm wwan.0.imei imei IMEI number 357347050000177 usage 3G data usage of current session “Rx 500 bytes, Tx 1024 bytes, Total 1524 bytes” or “Rx 0 byte, Tx 0 byte, Total 0 byte” when wwan down wanuptime Up time of current 3G session 1 days 02:30:12 or 0 days 00:00:00 when wwan down statistics.usage_current statistics.usage_current 10 /proc/uptime deviceuptime Device up time 1 days 02:30:12 11 wwan.0.system_network_status.current_ba nd band Current band WCDMA850 Table 28 - List of basic SMS diagnostics RDB variables Network scan and manual network selection by SMS Performing a network scan The get plmnscan SMS command enables you to perform a scan of the cellular networks available at the time of the scan. It returns the following semi-colon separated information for each network in range: MCC MNC Network Type (3G, 2G) Provider's Name Operator Status (available, forbidden, current) www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 97 The following is an example of a response from the get plmnscan SMS command: plmnscan:505,3,7,vodafone AU,4;505,3,1,vodafone AU,1;505,2,7,YES OPTUS,1;505,2,1,YES OPTUS,1;505,1,1,Telstra Mobile,1;505,1,7,Telstra Mobile,1 NETWORK TYPE DESCRIPTION Indicates a 3G network Indicates a 2G network Table 29 - Network types returned by get plmnscan SMS command OPERATOR STATUS DESCRIPTION Indicates an available operator which may be selected. Indicates a forbidden operator which may not be selected (applies only to generic SIM cards). Indicates the currently selected operator. Table 30 - Operator status codes returned by get plmnscan SMS command Notes about the network connection status when using the get plmnscan command: If the connection status is Up and connection mode is Always on, the get plmnscan SMS will cause the connection to disconnect, perform the scan, send the result through SMS and then bring the connection back up again. If the connection status is Down, the router will perform the PLMN scan, send the result and keep the connection status down. If the connection status is Waiting and connection mode is Connect on demand, the get plmnscan SMS will change the connection status to Down, perform the scan, send the result through SMS and then restore the connection status to the Waiting state. If the connection status is Up and connection mode is Connect on demand, the get plmnscan SMS will cause the connection to disconnect, perform the scan, send the result through SMS, and then restore the connection status to the Waiting state unless there is a traffic which triggers a connection in which case the connection status will be set to Up. Setting the router to connect to a network The router can be instructed by SMS to connect to one of the networks returned by the get plmnscan command. The set forceplmn command forces the router to connect to a specified operator network (if available) while the get forceplmn command retrieves the currently configured network on the router. Command format: set forceplmn=0|MCC,MNC| MCC,MNC,Network Type For example: set forceplmn=0 Sets the selection of operator and network type to automatic mode. set forceplmn=505,3 Sets the operator to a manual selection made by the user where “505” is the Mobile Country Code for Australia and “3” is the Mobile Network Code for Vodafone. As no network type (i.e. 3G or 2G) is specified, it is selected automatically. set forceplmn=505,3,7 Sets the operator and network type to a manual selection made by the user where “505” is the Mobile Country Code for Australia, “3” is the Mobile Network Code for Vodafone and “7” is the 3G network type. NetComm Wireless 3G M2M Router / Plus 98 www.netcommwireless.com Notes about the set forceplmn command: 1. If the manual selection fails, the device will fall back to the previous ‘good’ network. 2. When enabled, the SMS acknowledgement reply reflects the success or failure of the manual selection with respect to the set command and includes the final MNC/MCC that was configured. Confirming the currently configured operator and network type You can retrieve the currently configured operator and network type using the get forceplmn command. The get forceplmn command returns the operator and network type selection mode (Automatic/Manual), in addition to the MCC and MNC values, for example: Automatic,505,3 This response indicates that the operator/network selection mode is Automatic, and the network used is Vodafone AU. SMS diagnostics examples The examples below demonstrate various combinations of supported commands. This is not an exhaustive list and serves as an example of possibilities only. DESCRIPTION AUTHENTICATION INPUT EXAMPLE Not required set username=’NetComm’ Required PASSWORD set username= ”NetComm” Send SMS to change the data connection password Not required set password= `NetComm` Required PASSWORD set password= `NetComm` Send SMS to change the data connection authentication Not required set authtype= ‘pap’ Required PASSWORD set authtype = pap Not required execute reboot Required PASSWORD execute reboot Send SMS to check the WAN IP address Not required get wanip Required PASSWORD get wanip Send SMS to check the mobile signal strength Not required get rssi Required PASSWORD get rssi Send SMS to check the IMEI number Not required get imei Required PASSWORD get imei Send SMS to check the current band Not required get band Required PASSWORD get band Send SMS to Disconnect (if connected) and reconnect the data connection Not required execute pdpcycle Required PASSWORD execute pdpcycle Send SMS to disconnect the data connection Not required execute pdpdown Required PASSWORD execute pdpdown Send SMS to connect the data connection Not required execute pdpup Required PASSWORD execute pdpup Not required get wanip; get rssi Required PASSWORD get wanip; get rssi Not required set ssh.genkeys=1; set username=test; set auth=pap Required PASSWORD set ssh.genkeys=1; set username=test; set auth=pap Send SMS to reset to factory default settings Not required execute factorydefaults Required PASSWORD execute factorydefaults Send SMS to retrieve status of router Not required get status Required PASSWORD get status Send SMS to retrieve the history of Not required get sessionhistory Send SMS to change the data connection username Send SMS to reboot Send multiple get command Send multiple set command www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 99 the session, including start time, end time and total data usage Required PASSWORD get sessionhistory Send SMS to configure the router to send syslog to a remote syslog server Not required set syslogserver=123.209.56.78 Required PASSWORD set syslogserver=123.209.56.78 Send SMS to wake up the router, turn on the default gateway and trigger the ‘connect on demand’ profile if in waiting state. Not required execute wakeup Required PASSWORD execute wakeup Not required Send SMS to perform firmware upgrade when firmware is located on HTTP server execute download http://download.com:8080/firmware_image_r.cdi PASSWORD execute download http://download.com:8080/firmware_image.cdi Required Not required Send SMS to perform firmware upgrade when firmware is located on FTP server Required Send SMS to download and install IPK package located on HTTP server execute download http://download.com:8080/firmware_image.cdi PASSWORD execute download http://download.com:8080/firmware_image_r.cdi execute download ftp://username:password@download.com/firmware_image.cdi execute download ftp://username:password@ download.com/firmware_image_r.cdi PASSWORD execute download ftp://username:password@ download.com/firmware_image.cdi PASSWORD execute download ftp://username:password@ download.com/firmware_image_r.cdi Not required execute download http://download.com:8080/package.ipk Required PASSWORD execute download http://download.com:8080/package.ipk Not required execute download ftp://username:password@ download.com:8080/package.ipk Required PASSWORD execute download ftp://username:password@ download.com:8080/package.ipk Not required set pppoe=0 Required PASSWORD set pppoe=0 Send SMS to retrieve the PPPoE status, currently configured dial string and service name Not required get pppoe Required PASSWORD get pppoe Send SMS to set the LED mode timeout to 10 minutes Not required set ledmode=10 Required PASSWORD set ledmode=10 Send SMS to retrieve the current LED mode Not required get ledmode Required PASSWORD get ledmode Not required get ssh.proto Required PASSWORD get ssh.proto Not required set ssh.proto=1 Required PASSWORD set ssh.proto=1 Retrieve password authentication status Not required get ssh.passauth Required PASSWORD get.ssh.passauth Enable/disable password authentication on host Not required set ssh.passauth=1 or set ssh.passauth=0 Required PASSWORD set ssh.passauth=1 or PASSWORD set ssh.passauth=0 Not required execute ssh.genkeys Required PASSWORD execute ssh.genkeys Not required execute ssh.clearkeys Send SMS to download and install IPK package located on FTP server Send SMS to turn off PPPoE Retrieve current SSH protocol Select SSH protocol Generate set of public/private keys on the host Clear client public keys stored on host Required PASSWORD execute ssh.clearkeys Table 31 - SMS diagnostics example commands NetComm Wireless 3G M2M Router / Plus 100 www.netcommwireless.com System Log The Log pages are used to display or download the System log and IPSec logs on the router. System log The System Log enables you to troubleshoot any issues you may be experiencing with your NTC-6200 Series router. To access the System Log page, click on the System menu. The System Log is displayed. Figure 102 - System log file Log file Use the Display level drop-down list to select a message level to be displayed. The message levels are described in the table below. To download the System log for offline viewing, right-click the Download button and choose Save as.. to save the file. To clear the System log, click the Clear button. The downloaded log file is in Linux text format with carriage return (CR) only at the end of a line, therefore in order to be displayed correctly with new lines shown, it is recommended to use a text file viewer which displays this format correctly (e.g. Notepad++). Log data is stored in RAM and therefore, when the unit loses power or is rebooted, it will lose any log information stored in RAM. To ensure that log information is accessible between reboots of the router there are two options: 1. Enable the Log to non-volatile memory option 2. Use a remote syslog server www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 101 Enable the log to non-volatile memory option When the router is configured to log to non-volatile memory, the log data is stored in flash memory, making it accessible after a reboot of the router. Up to 512kb of log data will be stored before it is overwritten by new log data. Flash memory has a finite number of program-erase operations that it may perform to the blocks of memory. While this number of program-erase operations is quite large, we recommend that you do not enable this option for anything other than debugging to avoid excessive wear on the memory. Use a remote syslog server The router can be configured to output log data to a remote syslog server. This is an application running on a remote computer which accepts and displays the log data. Most syslog servers can also save the log data to a file on the computer on which it is running allowing you to ensure that no log data is lost between reboots. To configure the NTC-6200 Series router to output log data to a remote syslog server: 1. Click on the System menu from the top menu bar. The System log item is displayed. 2. Under the Remote syslog server section, enter the IP address or hostname of the syslog server in the IP / Hostname [:PORT] field. You can also specify the port number after the IP or hostname by entering a semi-colon and then the port number e.g. 192.168.1.102:514. If you do not specify a port number, the router will use the default UDP port 514. 3. Click the Save button to save the configuration. Figure 103 - System log ITEM DEFINITION Debug Show extended system log messages with full debugging level details. Info Show informational messages only. Notice Show normal system logging information. Error Show error condition messages only. Table 32 - System log detail levels NetComm Wireless 3G M2M Router / Plus 102 www.netcommwireless.com IPSec log The IPSec log section provides the ability for you to download the log for the IPSec VPN function. This can assist in troubleshooting any problems you may have with the IPSec VPN. Figure 104 - IPSec log Use the Log level drop down list to specify the type of detail you want to capture in the log and then click the Save button. When you change the logging level, any active IPSec VPN tunnels will be disconnected as a change in logging level requires the IPSec service to be restarted. To download the IPSec log, click the Download IPSec log button and you will be prompted to save the file. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 103 System Configuration Settings backup and restore The settings backup and restore page is used to backup or restore the router’s configuration or to reset it to factory defaults. In order to view the settings page you must be logged into the web user interface as root using the password admin. The backup / restore functions can be used to easily configure a large number of NTC-6200 Series router by configuring one router with your desired settings, backing them up to a file and then restoring that file to multiple NTC-6200 Series routers. Figure 105 – Settings backup and restore Back up your router’s configuration Log in to the web configuration interface, click on the System menu and select Settings backup and restore. If you want to password protect your backup configuration files, enter your password in the fields under Save a copy of current settings and click on Save. If you don’t want to password protect your files, just click on Save. The router will then prompt you to select a location to save the settings file. Note: The following conditions apply: It is NOT possible to edit the contents of the file downloaded; if you modify the contents of the configuration file in any way you will not be able to restore it later. You may change the name of the file if you wish but the filename extension must remain as “.cfg” Restore your backup configuration 1. In the web configuration interface click on the System menu and select Settings backup and restore. 2. From the Restore saved settings section, click on Browse or Choose a file and select the backup configuration file on your computer. 3. Click Restore to copy the settings to the new NTC-6200 Series router. The router will apply these settings and inform you it will reboot - click on OK. Restoring the router’s factory default configuration Click the Restore defaults button to restore the factory default configuration. The router asks you to confirm that you wish to restore factory default settings. If you wish to continue with the restoring of factory defaults, click OK. Note: All current settings on the router will be lost when performing a restore of factory default settings. The device IP address will change to 192.168.1.1 and the default username root and default password admin will be configured. NetComm Wireless 3G M2M Router / Plus 104 www.netcommwireless.com Upload To access the Upload page, click on the System menu, then System Configuration and then Upload. The Upload page allows you to upload firmware files, HTTPS certificates or user created application packages to the NTC-6200 Series router. When firmware files have been uploaded, they can also be installed from this page. PDF files, such as this user guide may also be uploaded for access on the router’s help page. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 106 - Upload page Updating the Firmware The firmware update process involves first updating the recovery image firmware and then updating the main firmware image. Note: In order to perform an update, you must be logged into the router with the root manager account (see the Advanced configuration section for more details). To update the NTC-6200 Series router’s firmware: 1. Power on the router as described in the Installing the router section. 2. Log in to the router with the root user account (See the Advanced configuration section for details) 3. Select the System item from the top menu bar, select the System configuration item from the menu on the left and then select the Upload menu item. 4. Under the File uploads section, click the Choose a file button. Locate the recovery firmware image file on your computer and click Open. The recovery image is named ntc_6200_x.xx.xx.x_r.cdi while the main system firmware image is named ntc_6200_x.xx.xx.x.cdi. 5. Click the Upload button. The firmware image is uploaded to the storage on the router. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 105 Figure 107 - File upload 6. Repeat steps 4 and 5 for the main system firmware image. 7. The uploaded firmware images are listed in the Uploaded files section. Click the Install link next to the recovery image to begin installing the recovery firmware image and then click OK on the confirmation window that appears. Figure 108 - Uploaded files 8. The recovery firmware image is flashed and when it is complete, the router displays “The firmware update was successful” and returns to the main Upload screen. Figure 109 - Recovery firmware flash process NetComm Wireless 3G M2M Router / Plus 106 www.netcommwireless.com 9. Click the Install link to the right of the main firmware image you uploaded and then click OK to confirm that you want to continue with the installation. Note: Do not remove the power when the router’s LEDs are flashing as this is when the firmware update is in process. 10. The installation is complete when the countdown reaches zero. The router attempts to redirect you to the Status page. Figure 110 -– Installing main firmware image 11. Hold down the reset button on the router for 15-20 seconds to reboot and restore the factory default settings of the router. See the Restoring factory default settings section for more information. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 107 Package manager The Package Manager page is used to provide details of any user installed packages on the router and allow them to be uninstalled. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 111 – Software applications manager The Application name, Version number of the application, the architecture type and time of installation are all displayed. Clicking the Package details link will display a pop-up window with further details of the package. To uninstall any software applications, click the Uninstall link. NetComm Wireless 3G M2M Router / Plus 108 www.netcommwireless.com Administration settings To access the Administration Settings page, click on the System menu then the Administration menu on the left and then click on Administration Settings. The Administration settings page is used to enable or disable protocols used for remote access and configure the passwords for the user accounts used to log in to the router. Figure 112 - Administration page www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 109 OPTION DEFINITION Remote router access control Enable HTTP Enable or disable remote HTTP access to the router. You can also set the port you would like remote HTTP access to be available on. HTTP management port Enter a port number between 1 and 65534 to use when accessing the router remotely. Enable HTTPS Enable or disable remote HTTPS access to the router using a secure connection. Remote HTTPS access port Enter a port number between 1 and 65534 to use when accessing the router remotely over a secure HTTPS connection. Enable Telnet Enable or disable remote telnet (command line) access to the router. Enable SSH Enable or disable Secure Shell on the router. Remote SSH Access Port Enter the port number for remote SSH access. Must be a port number between 1 and 65534. Enable Ping Enable or disable remote ping responses on the WWAN connection. Local router access control (Telnet/SSH) Web User Interface account Username Use the drop down list to select the root or admin account to change its web user interface password. Password Enter the desired web user interface password. Confirm password Re-enter the desired web user interface password. Telnet/SSH account Username Displays the Telnet/SSH.username. This may not be changed. Password Enter the desired Telnet/SSH password. Confirm password Re-enter the desired Telnet/SSH password. Table 33 - Administration configuration options To access the router’s configuration pages remotely: 1. Open a new browser window and navigate to the WAN IP address and assigned port number of the router, for example http://123.209.130.249:8080 Note: You can find the router’s WAN IP address by clicking on the “Status” menu. The WWAN IP field in the WWAN Connection Status section shows the router’s WAN IP address. 2. Enter the username and password to login to the router and click Log in. Note: To perform functions like Firmware upgrade, device configuration backup and to restore and reset the router to factory defaults, you must be logged in with the root manager account. NetComm Wireless 3G M2M Router / Plus 110 www.netcommwireless.com HTTPS key management What is HTTP Secure? HTTP Secure or HTTPS is the use of the HTTP protocol over an SSL/TLS protocol. It is used primarily to protect against eavesdropping of communication between a web browser and the web site to which it is connected. This is especially important when you wish to have a secure connection over a public network such as the internet. HTTPS connections are secured through the use of certificates issued by trusted certificate authorities such as VeriSign. When a web browser makes a connection attempt to a secured web site, a digital certificate is sent to the browser so that it can verify the authenticity of the site using a built-in list of trusted certificate authorities. There are two main differences between how HTTPS and HTTP connections work: 1. HTTPS uses port 443 while HTTP uses port 80 by default. 2. Over an HTTPS connection, all data sent and received is encrypted with SSL while over an HTTP connection, all data is sent unencrypted. The encryption is achieved through the use of a pair of public and private keys on both sides of the connection. In cryptography, a key refers to a numerical value used by an algorithm to alter information (encrypt it), making the information secure and visible only to those who have the corresponding key to recover (decrypt) the information. The public key is used to encrypt information and can be distributed freely. The private key is used to decrypt information and must be secret by its owner. Each NTC-6200 Series router contains a self-signed digital certificate which is identical on all NTC-6200 Series routers. For a greater level of security, the router also supports generating your own unique key. Additionally, you may use third party software to generate your own self-signed digital certificate or purchase a signed certificate from a trusted certificate authority and then upload those certificates to the router. Generating your own self-signed certificate To generate your own self-signed certificate: 1. Click the System item from the top menu bar, then Administration from the side menu bar and then HTTPS key management. 2. Enter the certificate details using the appropriate fields. Each field must be completed in order to generate a certificate. Figure 113 - Generate self signed HTTPS certificate Note: The Country field must contain a code for the desired country from the list below. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 111 CODE COUNTRY CODE COUNTRY CODE COUNTRY CODE COUNTRY AX Åland Islands ER Eritrea LS Lesotho SA Saudi Arabia AD Andorra ES Spain LT Lithuania SB Solomon Islands AE United Arab Emirates ET Ethiopia LU Luxembourg SC Seychelles AF Afghanistan FI Finland LV Latvia SE Sweden AG Antigua and Barbuda FJ Fiji LY Libya SG Singapore AI Anguilla FK Falkland Islands (Malvinas) MA Morocco SH St. Helena AL Albania FM Micronesia MC Monaco SI Slovenia AM Armenia FO Faroe Islands MD Moldova SJ AN Netherlands Antilles FR France ME Montenegro SK Svalbard and Jan Mayen Islands Slovak Republic AO Angola FX France, Metropolitan MG Madagascar SL Sierra Leone AQ Antarctica GA Gabon MH Marshall Islands SM San Marino AR Argentina GB Great Britain (UK) MK Macedonia SN Senegal AS American Samoa GD Grenada ML Mali SR Suriname AT Austria GE Georgia MM Myanmar ST Sao Tome and Principe AU Australia GF French Guiana MN Mongolia SU USSR (former) AW Aruba GG Guernsey MO Macau SV El Salvador AZ Azerbaijan GH Ghana MP SZ Swaziland BA Bosnia and Herzegovina GI Gibraltar MQ Northern Mariana Islands Martinique TC Turks and Caicos Islands BB Barbados GL Greenland MR Mauritania TD Chad BD Bangladesh GM Gambia MS Montserrat TF French Southern Territories BE Belgium GN Guinea MT Malta TG Togo BF Burkina Faso GP Guadeloupe MU Mauritius TH Thailand BG Bulgaria GQ Equatorial Guinea MV Maldives TJ Tajikistan BH Bahrain GR Greece MW Malawi TK Tokelau BI Burundi GS MX Mexico TM Turkmenistan BJ Benin GT S. Georgia and S. Sandwich Isls. Guatemala MY Malaysia TN Tunisia BM Bermuda GU Guam MZ Mozambique TO Tonga BN Brunei Darussalam GW Guinea-Bissau NA Namibia TP East Timor BO Bolivia GY Guyana NC New Caledonia TR Turkey BR Brazil HK Hong Kong NE Niger TT Trinidad and Tobago BS Bahamas HM Heard and McDonald Islands NF Norfolk Island TV Tuvalu BT Bhutan HN Honduras NG Nigeria TW Taiwan BV Bouvet Island HR Croatia (Hrvatska) NI Nicaragua TZ Tanzania BW Botswana HT Haiti NL Netherlands UA Ukraine BZ Belize HU Hungary NO Norway UG Uganda CA Canada ID Indonesia NP Nepal UM US Minor Outlying Islands CC Cocos (Keeling) Islands IE Ireland NR Nauru US United States CF Central African Republic IL Israel NT Neutral Zone UY Uruguay CH Switzerland IM Isle of Man NU Niue UZ Uzbekistan CI IN India NZ Vatican City State (Holy See) IO British Indian Ocean Territory OM New Zealand (Aotearoa) Oman VA CK Cote D'Ivoire (Ivory Coast)Islands Cook VC CL Chile IS Iceland PA Panama VE Saint Vincent and the Grenadines Venezuela CM Cameroon IT Italy PE Peru VG Virgin Islands (British) CN China JE Jersey PF French Polynesia VI Virgin Islands (U.S.) CO Colombia JM Jamaica PG Papua New Guinea VN Viet Nam CR Costa Rica JO Jordan PH Philippines VU Vanuatu CS Czechoslovakia (former) JP Japan PK Pakistan WF Wallis and Futuna Islands CV Cape Verde KE Kenya PL Poland WS Samoa CX Christmas Island KG Kyrgyzstan PM St. Pierre and Miquelon YE Yemen CY Cyprus KH Cambodia PN Pitcairn YT Mayotte CZ Czech Republic KI Kiribati PR Puerto Rico ZA South Africa DE Germany KM Comoros PS Palestinian Territory ZM Zambia DJ Djibouti KN Saint Kitts and Nevis PT Portugal COM US Commercial DK Denmark KR Korea (South) PW Palau EDU US Educational DM Dominica KW Kuwait PY Paraguay GOV US Government DO Dominican Republic KY Cayman Islands QA Qatar INT International DZ Algeria KZ Kazakhstan RE Reunion MIL US Military EC Ecuador LA Laos RO Romania NET Network EE Estonia LC Saint Lucia RS Serbia ORG Non-Profit Organization EG Egypt LI Liechtenstein RU Russian Federation ARPA Old style Arpanet EH Western Sahara LK Sri Lanka RW Rwanda NetComm Wireless 3G M2M Router / Plus 112 www.netcommwireless.com 3. When you have entered all the required details, press the Generate button. The certificate takes several minutes to generate. When the certificate has been generated, you are informed that it has been successfully generated and installed. The web server on the router restarts and you are logged out of the router. Click OK to be taken back to the login screen. Figure 114 - New certificate successfully generated message www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 113 SSH Key Management Secure Shell (SSH) is UNIX-based command interface and network protocol used to gain secure access to a remote computer, execute commands on a remote machine or to transfer files between machines. It was designed as a replacement for Telnet and other insecure remote shell protocols which send information, including passwords, as plain text. SSH uses RSA public key cryptography for both connection and authentication. Two common ways of using SSH are: Use automatically generated public-private key pairs to encrypt the network connection and then use password authentication to log on. Use a manually generated public-private key pair to perform the authentication and allow users or programs to log in without using a password. Figure 115 - SSH Server Configuration SSH Server Configuration To configure the SSH server settings: 1. Use the SSH Protocol drop down list to select the protocol that you want to use. Protocol 2 is more recent and is considered more secure. 2. Select the types of authentication you want to use by clicking the Enable password authentication and Enable key authentication toggle keys on or off. Note that you may have both authentication methods on but you may not turn them both off. 3. Click the Save button to confirm your settings. NetComm Wireless 3G M2M Router / Plus 114 www.netcommwireless.com Host key management SSH keys provide a means of identification using public key cryptography and challenge response authentication. This means that a secure connection can be established without transmitting a password, thereby greatly reducing the threat of someone eavesdropping and guessing the correct credentials. SSH Keys always come in pairs with one being a public key and the other a private key. The public key may be shared with any server to which you want to connect. When a connection request is made, the server uses the public key to encrypt a challenge (a coded message) to which the correct response must be given. Only the private key can decrypt this challenge and produce the correct response. For this reason, the private key should not be shared with those who you do not wish to give authorization. The Host key management section displays the current public keys on the router and their date and timestamp. These public keys are provided in different formats, including DSA, RSA and ECDSA. Each format has advantages and disadvantages in terms of signature generation speed, validation speed and encryption/decryption speed. There are also compatibility concerns to consider with older clients when using ECDSA, for example. Generating new keys The complete set of keys can be re-generated by selecting the Generate keys button. This key generation process takes approximately 30 seconds to complete. Downloading keys The Get keys button allows you to download the complete set of public and private keys while the Get public keys button will download only the set of public keys. Uploading your own key files Click the Upload keys button to upload your own public key to the router. Client key management The Client Key Management section is used for uploading the public key file of clients. To upload a client public key, click the Upload button, browse to the file and click Open. When the file is uploaded, it is examined for validity. If the key file is not a valid public key, it will not be uploaded. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 115 LED operation mode The 8 front LED indicators may be turned off after a timeout period for aesthetic or power saving reasons. To access the LED Operation Mode page, click the System menu, then Administration on the left and finally select LED Operation Mode. Figure 116 - LED Operation Mode The Mode drop down list sets the operation mode of the LEDs on the front panel of the router. To set the lights to operate at all times, set this to Always on. To set the lights to turn off after a specified period, select Turn off after timeout. When configured to turn off after timeout, use the LED power off timer field to specify the time in minutes to wait before turning off the LED indicators. The LED Power Off Timer must be an integer between 1 and 65535. The wait period begins from the time the Save button is clicked. When the wait period expires, the LEDs will turn off. If the router is rebooted, the LED power off timer is reset. The router will boot up and wait for the configured time before turning off again. NetComm Wireless 3G M2M Router / Plus 116 www.netcommwireless.com Reboot The reboot option in the System section performs a soft reboot of the router. This can be useful if you have made configuration changes you want to implement. To reboot the router: 1. Click the System menu item from the top menu bar. 2. Click the Reboot button from the menu on the left side of the screen. Figure 117 - Reboot menu option 3. The router displays a warning that you are about to perform a reboot. If you wish to proceed, click the Reboot button then click OK on the confirmation window which appears. Figure 118 - Reboot confirmation Note: It can take up to 2 minutes for the router to reboot. Logging out To log out of the router, click the www.netcommwireless.com icon at the top right corner of the web user interface. NetComm Wireless 3G M2M Router / Plus 117 Appendix A: Tables Table 1 - Document Revision History .........................................................................................................2 Table 2 - Device Dimensions......................................................................................................................8 Table 3 - LED Indicators ............................................................................................................................9 Table 4 - Signal strength LED descriptions ............................................................................................... 10 Table 5 - Ethernet port LED indicators description .................................................................................... 10 Table 6 – Interfaces - NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models ................. 11 Table 7 – Interfaces NTC-6200-03 and NTC-6200-13 models .................................................................. 12 Table 8 - PoE power classes ................................................................................................................... 16 Table 9 - Locking power block pin outs.................................................................................................... 17 Table 10 - Locking power block pin outs.................................................................................................. 17 Table 12 - Management account login details – Root manager ................................................................. 19 Table 13 - Management account login details – Admin manager............................................................... 19 Table 14 - Status page item details .......................................................................................................... 22 Table 15 - Data connection item details ................................................................................................... 24 Table 16 - Connect on demand - Connect and disconnect timers descriptions ......................................... 29 Table 17 - Current MAC / IP / Port filtering rules in effect .......................................................................... 50 Table 18 - IPSec Configuration Items ....................................................................................................... 53 Table 19 - Mobile Station Based Assisted GPS configuration options ....................................................... 78 Table 20 - Odometer configuration options .............................................................................................. 79 Table 21 - IO configuration options .......................................................................................................... 80 Table 22 - IO pin modes .......................................................................................................................... 81 Table 23 - SMS Setup Settings ................................................................................................................ 87 Table 24 - Inbox/Outbox icons ................................................................................................................. 89 Table 25 - SMS Diagnostic Command Syntax .......................................................................................... 94 Table 26 - List of basic SMS diagnostic commands ................................................................................. 95 Table 27 - List of get/set commands........................................................................................................ 97 Table 28 - List of basic SMS diagnostics RDB variables ........................................................................... 97 Table 29 - Network types returned by get plmnscan SMS command ........................................................ 98 Table 30 - Operator status codes returned by get plmnscan SMS command ............................................ 98 Table 31 - SMS diagnostics example commands ................................................................................... 100 Table 32 - System log detail levels ......................................................................................................... 102 Table 33 - Administration configuration options ...................................................................................... 110 Table 35 - Web Interface Default Settings .............................................................................................. 119 Table 36 - Telnet Access ....................................................................................................................... 119 Table 37 - RJ-45 connector pin outs...................................................................................................... 126 Table 38 - RS-232 Wiring ...................................................................................................................... 127 Table 39 - RS-485 Half Duplex Wiring .................................................................................................... 127 Table 40 - RS-485 (RS-422) Full Duplex Wiring ...................................................................................... 127 Table 42 - Technical Specifications of the NTC-6200-11 and NTC-6200-12 Series routers ..................... 134 Table 43 - Technical Specifications of the NTC-6200-03 and NTC-6200-13 Series routers ..................... 135 NetComm Wireless 3G M2M Router / Plus 118 www.netcommwireless.com Appendix B: Default Settings The following tables list the default settings for the NTC-6200 Series router. LAN (MANAGEMENT) Static IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Table 34 - LAN Management Default Settings ADMIN MANAGER ACCOUNT ROOT MANAGER ACCOUNT Username: admin Username: root Password: admin Password: admin Table 35 - Web Interface Default Settings Note: The admin manager account allows you to manage all settings of the router except functions such as firmware upgrade, device configuration backup and restore and reset to factory default settings, which are privileged only to the root manager account. NTC-6200 SERIES ROUTER TELNET ACCESS Username: root Password: admin Table 36 - Telnet Access www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 119 Restoring factory default settings Restoring factory defaults will reset the NTC-6200 Series router to its factory default configuration. You may encounter a situation where you need to restore the factory defaults on your NTC-6200 Series router such as: You have lost your username and password and are unable to login to the web configuration page; You are asked to perform a factory reset by support staff. There are two methods you can use to restore factory default settings on your NTC-6200 Series router: Using the web-based user interface Using the reset button on the interface panel of the router Using the web-based user interface To restore your router to its factory default settings, please follow these steps: 1. Open a browser window and navigate to the IP address of the router (default address is http://192.168.1.1). Login to the router using root as the User Name and admin as the password. 2. Click the System item from the top menu bar, then System configuration on the left menu and then click Settings backup and restore. 3. Under the Restore factory defaults section, click the Restore defaults button. The router asks you to confirm that you wish to restore factory defaults. Click OK to continue. The router sets all settings to default. Click OK again to reboot the router. 4. When the Power light returns to a steady red, the reset is complete. The default settings are now restored. Using the reset button on the interface panel of the router Use a pen to depress the Reset button on the device for 15-20 seconds. The router will restore the factory default settings and reboot. When you have reset your NTC-6200 Series router to its default settings you will be able to access the device’s configuration web interface using http://192.168.1.1 with username admin or root and password admin. NetComm Wireless 3G M2M Router / Plus 120 www.netcommwireless.com Appendix C: Recovery mode The NTC-6200 Series Router features two independent operating systems, each with its own file systems. These two systems are referred to as 'Main' and 'Recovery'. It is always possible to use one in order to restore the other in the event that one system becomes damaged or corrupted (such as during a firmware upgrade failure). The recovery console provides limited functionality and is typically used to restore the main firmware image in the case of a problem. Accessing recovery mode Both systems have web interfaces that can be used to manipulate the other inactive system. The NTC-6200 Series Router starts up by default in the Main system mode, however the router may be triggered to start in recovery mode if desired. To start the router in recovery mode: 1. Press and hold the physical reset button on the interface panel of the router for 5 to 15 seconds. When the LEDs on the front panel change to amber and countdown in a sequence, release the reset button. The router then boots into recovery mode. 2. In your browser, navigate to http://192.168.1.1. The router’s recovery mode is hardcoded to use this address regardless of the IP address that was configured in the main system. The router’s recovery console is displayed. Figure 119 - Recovery console www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 121 Status The status page provides basic information such as the system up time, hardware and software router versions, the router’s serial number, the method used to trigger the recovery mode, the IP and MAC address of the router and the status of the Ethernet port. Figure 120 - Recovery mode - Status Log The log page displays the system log which is useful in troubleshooting problems which may have led to the router booting up in recovery mode. The only functionality provided here is the ability to clear the system log, filter by log level and downloading of the log file. Figure 121 - Recovery mode – Log NetComm Wireless 3G M2M Router / Plus 122 www.netcommwireless.com Application Installer The Application installer is designed to upload and install main firmware images, upload recovery firmware images, custom applications and HTTPS certificates. Use the Browse button to select a file to be uploaded to the router. When it has been selected, press the Upload button. The file is sent to the router and when the transfer is complete, the file appears in the Uploaded files list. From the Uploaded files list, you are able to either Install or Delete a file. Figure 122 - Recovery mode - Application Installer Settings The settings page provides the option of restoring the router to factory default settings. Click the Restore button to set the router back to the original factory settings. Figure 123 - Recovery mode – Settings Reboot The reboot page allows you to reboot the router when you have finished using recovery mode. When rebooting the router from recovery mode, the router boots into the main firmware image unless there is some fault preventing it from doing so, in which case the recovery console will be loaded. Click the Reboot button to reboot the router to the main firmware image. Figure 124 - Recovery mode - Reboot www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 123 Appendix D: HTTPS Uploading a self-signed certificate If you have your own self-signed certificate or one purchased elsewhere and signed by a Certificate Authority, you can upload it to the NTC-6200 Series router using the Upload page. Note: Your key and certificate files must be named server.key and server.crt respectively otherwise they will not work. To upload your certificate: 1. Click on the System item from the top menu bar. From the side menu bar, select System Configuration and then Upload. The file upload screen is displayed. Figure 125 - Upload page 2. Click the Choose a File button and locate your server certificate file and click Open. Figure 126 - Browse for server.crt NetComm Wireless 3G M2M Router / Plus 124 www.netcommwireless.com 3. Click the Upload button to begin uploading it to the router. The file appears in the list of files stored on the router. Figure 127 - Server certificate file uploaded 4. Repeat steps 2 and 3 for the server key file. 5. Click the Install link next to the server.crt file then click OK on the prompt that is displayed. The certificate file is installed. Repeat this for the key file. When each file is installed it is removed from the list of stored files. Figure 128 - Installing the server.crt file www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 125 Appendix E: RJ-45 connector The RJ-45 connector provides an interface for a data connection and for device input power using the pin layout shown below. Pin: Figure 129 -The RJ-45 connector PIN COLOUR SIGNAL (802.3AF MODE A) SIGNAL (802.3AF MODE B) White/Orange stripe Rx + Rx + DC + Orange Solid Rx - Rx - DC + White/Green stripe Tx + Tx + DC - Blue solid DC + unused White/Blue stripe DC + unused Green solid Tx - Tx - DC - White/Brown stripe DC - unused Brown solid DC - unused Table 37 - RJ-45 connector pin outs NetComm Wireless 3G M2M Router / Plus 126 www.netcommwireless.com Appendix F: Serial port wiring Pin 1 Pin 5 Pin 9 Pin 6 Figure 130 - DE9 Male connector (Pin side view) The NTC-6200 Series router has a serial interface and acts as the data communications equipment (DCE). The wiring tables below reflect the DCE device. Shielding cable can optionally be soldered to the chassis and connected to ground. RS-232 WIRING PIN NAME DIRECTION DESCRIPTION DCD IN Data carrier detect RXD OUT Receive Data TXD IN Transmit Data DTR OUT Data Terminal Ready GND Ground DSR IN Data Set Ready RTS OUT Request to Send CTS IN Clear to Send RI IN Ring Indicator Table 38 - RS-232 Wiring RS-485 HALF DUPLEX WIRING PIN NAME DESCRIPTION Differential pair A Differential pair B GND Ground Table 39 - RS-485 Half Duplex Wiring RS-485 (RS-422) FULL DUPLEX WIRING PIN NAME DESCRIPTION RXA Receive (Differential pair A) RXB Receive (Differential pair B) TXB Transmit (Differential pair B) TXA Transmit (Differential pair A) GND Ground Table 40 - RS-485 (RS-422) Full Duplex Wiring www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 127 Appendix G: Inputs/Outputs Overview The NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 are equipped with a 6-way terminal block connector providing 3 identical multipurpose inputs and outputs as well as a dedicated ignition input. These inputs and outputs may be independently configured for various functions, including: NAMUR (EN 60947-5-6 / IEC 60947-5-6) compatible sensor input Proximity sensor input for use with contact closure (open/closed) type of sensors (PIR sensors, door/window sensors for security applications) with the input tamper detection possible (four states detected: open, closed, short and break) by the use of external resistors Analogue 0V to 30V input Digital input (the I/O voltage measured by the Analogue input and the software making a decision about the input state) with the threshold levels configurable in software Open collector output. Hardware Interface The interface of the 3 multipurpose inputs/outputs are based on the circuit diagram below The Input/Output label is the physical connection to the outside world. There are protection devices and resistor dividers to condition the signal prior to it going into the processor. The three labels to the right are the interface to the processor. Output Enable activates the Transistor which provides an open collector (ground) output and can sink 200mA at 23 C. It is protected by a resettable fuse and transient protection diode. If used with the pull up resistor, which can be activated by the Pull up Voltage Enable pin, then you can have a High or Low output rather than open drain. The resistor can be pulled up to 3V3 for Cmos compatible output or 8.2V by software. The Analogue Input pin can read values from 0V to 30V. It is divided by a resistor network to read appropriate levels in the processor. Depending on the sensor type used, the pull up resistor can be switched on or off. If using the NAMUR sensor configuration the pull up will be activated to 8V2 by default. NetComm Wireless 3G M2M Router / Plus 128 www.netcommwireless.com Wiring Examples The following examples are shown as a guide as to what can be achieved by the I/O features. It is up to the system integrator to have enough knowledge about the interface to be able to achieve the required results. Note: NetComm Wireless does not offer any further advice on the external wiring requirements or wiring to particular sensors, and will not be responsible for any damage to the unit or any other device used in conjunction with it. Using outputs to control high voltage equipment can be dangerous. The integrator must be a qualified electrician if dealing with mains voltages controlled by this unit. Open Collector Output driving a relay Any output can be configured to control a relay. This is an example where the transistor will supply the ground terminal of the solenoid. External voltage is supplied to the other side of the solenoid. Logic level Output An output can be used with the pull up resistor to provide a logic level output which would be suitable to control an external digital device. LED Output An LED can be controlled by simply providing an open collector ground to an externally powered LED Resistor value and Voltage will need to suit the LED type used. Alternatively an LED can be powered using 8V2 via 1K resistor. The suitability of the LED will need to be investigated. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 129 Digital inputs There are several ways to connect a digital input. A digital input can be anything from a simple switch to a digital waveform or pulses. The unit will read the voltage in as an analogue input and the software will decode it in a certain way depending on your configuration. Below is a contact closure type input, which is detecting an Earth. Pull up is activated for this to work. The following input detects an input going high. The turn on/off threshold can be set in the software. NAMUR Sensor A NAMUR sensor is a range of sensors which conform to the EN 60947-5-6 / IEC 60947-5-6 standards. They basically have two states which are reflected by the amount of current running through a sense resistor. NetComm Wireless 3G M2M Router / Plus 130 www.netcommwireless.com Analogue Sensor with Voltage output There are various analogue sensors that connect directly to the unit which can provide a voltage output. These would require an external power source which may or may not be the same as the unit itself. The voltage range they provide can be between 0V and 30V. Some common sensor output ranges include 0V to 10V. These would work on the unit, The pull up resistor is not activated in this case. Analogue Sensor with 4 to 20mA output Another common type of sensor type is the 4-20mA current loop sensor. It provides a known current through a fixed resistor, usually 250 ohms thus producing a voltage of 0v to 5V at the input. The sensor would require an external power source which may or may not be the same as the unit itself. It will also require an external resistor. The internal pull up resistor is not activated. Analogue Sensor with Thermistor Some sensors work by changing resistance due to a change, such as temperature, light etc. These may be wired up to an external or internal power source and the resistance can be read into the analogue signal. This will require some software calibration like scaling or offset to map the voltage received to the sensor resistor value. An example below shows the internal pull-up voltage and 1K resistor activated. The voltage received depends on the combination of resistors and the value of the resistance of the sensor itself. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 131 System Example –Solar powered Router with battery backup The previous examples of wiring can be used to come up with a system. The following test case is an example of how the I/O’s can be used to enhance a simple router setup. NetComm Wireless 3G M2M Router / Plus 132 www.netcommwireless.com Technical Data The following tables list the hardware specifications of the NTC-6200 Series routers. COMPONENT NTC-6200-01 NTC-6200-02 Memory 256MByte Flash memory storage (~120MB available on board space for user storage) Operating System Embedded Linux 3.6 UMTS bands UMTS/HSDPA/HSUPA: 800/850/900/1900/2100 MHz GSM bands GSM/GPRS/EDGE: 850/900/1800/1900 MHz HSDPA/HSUPA data rates: DL: 7.2 / 14.4 Mbps, UL: 2.0 / 5.76 Mbps (Concurrent data rate: DL: 7.2 Mbps, UL: 5.76 Mbps) Maximum Data Throughput / 3G Radio interface UMTS data rates: DL: max. 384 kbps, UL: max. 384 kbps EDGE class 12: DL: max. 237 kbps, UL: max. 237 kbps GPRS class 12: DL: max. 85.6 kbps, UL: max. 85.6 kbps CSD data transmission 14.4 kbps, V.110 1x (RJ-45) 802.3af Power over Ethernet (PoE) 10/100Base-TX Port with Auto MDIX Connectivity 1x RS232 Serial Port DB-9 female DCE supporting either 9 wire RS232 or RS485/RS422 (software selectable) 1 x Mini USB 2.0 OTG interface with 0.5A supply capability 3 x Multipurpose I/O pins 1 x Dedicated ignition input pin 1x (RJ-45) 10/100Base-TX Port with Auto MDIX 1x RS232 Serial Port DB-9 female DCE supporting either 9 wire RS232 or RS485/RS422 (software selectable) 1 x Mini USB 2.0 OTG interface with 0.5A supply capability 3 x Multipurpose I/O pins 1 x Dedicated ignition input pin SIM Card Reader 1 x Lockable SIM Card Tray Reader, Push to Release Antenna connectors 2x SMA connectors for 2G/3G (1x Main and 1x RX Diversity) LED Indicators 8x tri-colour LEDs. Power, Network, a GPS/customizable LED and 5x Signal Strength indicators 1x SMA connector for GPS Embedded GPS receiver (1575.42Mhz) Active antenna voltage: 3.05V Maximum current: 50mA Tracking sensitivity under open sky: -159dBm Acquisition sensitivity under open sky: -149dBm GPS Cold start sensitivity: -145dBm Time to first fix (TTFF): Cold 25s, Warm 10s, Hot 3s Short circuit protection Supports NMEA-0183 (v2.3) Redirect NMEA stream to serial for forward over IP Odometer reading available via Web-UI, CLI and SDK Zigbee Operating Temperature Operating frequency: 2.4GHz, Output power (max): 22dBm, Internal antennas x 2, Chipset: Silicon Labs EM357 N/A Operating Temperature Range: -20°C ~ +70°C Storage Temperature Range: -30°C ~ +80°C Power input and I/O’s via 6 way termination block receptacle Field terminable power input via screw type terminal block included DC Power (8 - 40V DC) or via 802.3af Power over Ethernet (PoE) Power input Vehicle compatible protection on DC Input Jack. (ISO7637 standard) Dual power mode supported (PoE primary, seamless failover to DC Jack on PoE loss) Recommended power input rating of 6W via DC terminal block (e.g 12V 1.5A), or Class 3 Power Level via PoE Dimensions & Weight 135mm (L) x 101mm (W) x 29mm (D) / 221g Regulatory Compliance FCC, PTCRB, CE, GCF, WEEE, RoHS, RCM, IC, e-mark Power input and I/O’s via 6 way termination block receptacle Field terminable power input via screw type terminal block included DC Power (8 - 40V DC) Vehicle compatible protection on DC Input Jack. (ISO7637 standard) Recommended power input rating of 6W via DC terminal block (e.g 12V 1.5A) Table 41 - Technical Specifications of the NTC-6200-01 and NTC-6200-02 Series routers www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 133 COMPONENT NTC-6200-11 NTC-6200-12 Memory 256MByte Flash memory storage (~120MB available on board space for user storage) Operating System Embedded Linux 3.6 UMTS bands UMTS/HSDPA/HSUPA: 800/850/900/1900/2100 MHz GSM bands GSM/GPRS/EDGE: 850/900/1800/1900 MHz HSDPA/HSUPA data rates: DL: 7.2 / 14.4 Mbps, UL: 2.0 / 5.76 Mbps (Concurrent data rate: DL: 7.2 Mbps, UL: 5.76 Mbps) Maximum Data Throughput / 3G Radio interface UMTS data rates: DL: max. 384 kbps, UL: max. 384 kbps EDGE class 12: DL: max. 237 kbps, UL: max. 237 kbps GPRS class 12: DL: max. 85.6 kbps, UL: max. 85.6 kbps CSD data transmission 14.4 kbps, V.110 1x (RJ-45) 802.3af Power over Ethernet (PoE) 10/100Base-TX Port with Auto MDIX Connectivity 1x RS232 Serial Port DB-9 female DCE supporting either 9 wire RS232 or RS485/RS422 (software selectable) 1 x Mini USB 2.0 OTG interface with 0.5A supply capability 3 x Multipurpose I/O pins 1 x Dedicated ignition input pin 1x (RJ-45) 10/100Base-TX Port with Auto MDIX 1x RS232 Serial Port DB-9 female DCE supporting either 9 wire RS232 or RS485/RS422 (software selectable) 1 x Mini USB 2.0 OTG interface with 0.5A supply capability 3 x Multipurpose I/O pins 1 x Dedicated ignition input pin SIM Card Reader 1 x Lockable SIM Card Tray Reader, Push to Release Antenna connectors 2x SMA connectors for 2G/3G (1x Main and 1x RX Diversity) LED Indicators 8x tri-colour LEDs. Power, Network, a GPS/customizable LED and 5x Signal Strength indicators 1x SMA connector for GPS Embedded GPS receiver (1575.42Mhz) Active antenna voltage: 3.05V Maximum current: 50mA Tracking sensitivity under open sky: -159dBm Acquisition sensitivity under open sky: -149dBm GPS Cold start sensitivity: -145dBm Time to first fix (TTFF): Cold 25s, Warm 10s, Hot 3s Short circuit protection Supports NMEA-0183 (v2.3) Redirect NMEA stream to serial for forward over IP Odometer reading available via Web-UI, CLI and SDK Zigbee Operating Temperature Operating frequency: 2.4GHz, Output power (max): 22dBm, Internal antennas x 2, Chipset: Silicon Labs EM357 N/A Operating Temperature Range: -20°C ~ +70°C Storage Temperature Range: -30°C ~ +80°C Power input and I/O’s via 6 way termination block receptacle Field terminable power input via screw type terminal block included DC Power (8 - 40V DC) or via 802.3af Power over Ethernet (PoE) Power input Vehicle compatible protection on DC Input Jack. (ISO7637 standard) Dual power mode supported (PoE primary, seamless failover to DC Jack on PoE loss) Recommended power input rating of 6W via DC terminal block (e.g 12V 1.5A), or Class 3 Power Level via PoE Dimensions & Weight 135mm (L) x 101mm (W) x 29mm (D) / 221g Regulatory Compliance FCC, PTCRB, CE, GCF, WEEE, RoHS, RCM, IC, e-mark Power input and I/O’s via 6 way termination block receptacle Field terminable power input via screw type terminal block included DC Power (8 - 40V DC) Vehicle compatible protection on DC Input Jack. (ISO7637 standard) Recommended power input rating of 6W via DC terminal block (e.g 12V 1.5A) Table 42 - Technical Specifications of the NTC-6200-11 and NTC-6200-12 Series routers NetComm Wireless 3G M2M Router / Plus 134 www.netcommwireless.com COMPONENT NTC-6200-03 Memory 256MByte Flash memory storage (~120MB available on board space for user storage) Operating System Embedded Linux 3.6 UMTS bands UMTS/HSDPA/HSUPA: 800/850/900/1900/2100 MHz GSM bands GSM/GPRS/EDGE: 850/900/1800/1900 MHz NTC-6200-13 HSDPA/HSUPA data rates: DL: 7.2 / 14.4 Mbps, UL: 2.0 / 5.76 Mbps (Concurrent data rate: DL: 7.2 Mbps, UL: 5.76 Mbps) Maximum Data Throughput / 3G Radio interface UMTS data rates: DL: max. 384 kbps, UL: max. 384 kbps EDGE class 12: DL: max. 237 kbps, UL: max. 237 kbps GPRS class 12: DL: max. 85.6 kbps, UL: max. 85.6 kbps CSD data transmission 14.4 kbps, V.110 1x (RJ-45) 10/100Base-TX Port with Auto MDIX Connectivity 1x RS232 Serial Port DB-9 female DCE supporting either 9 wire RS232 or RS485/RS422 (software selectable) 1 x Mini USB 2.0 OTG interface with 0.5A supply capability SIM Card Reader 1 x Lockable SIM Card Tray Reader, Push to Release Antenna connectors 2x SMA connectors for 2G/3G (1x Main and 1x RX Diversity) LED Indicators 8x tri-colour LEDs. Power, Network, a customizable LED and 5x Signal Strength indicators Operating Temperature Operating Temperature Range: -20°C ~ +70°C Storage Temperature Range: -30°C ~ +80°C Power input via 2 way termination block receptacle Field terminable power input via screw type terminal block included Power input DC Power (8 - 40V DC) Vehicle compatible protection on DC Input Jack. (ISO7637 standard) Recommended power input rating of 6W via DC terminal block (e.g 12V 1.5A) Dimensions & Weight 135mm (L) x 101mm (W) x 29mm (D) / 221g Regulatory Compliance FCC, PTCRB, CE, GCF, WEEE, RoHS, RCM, IC, e-mark Table 43 - Technical Specifications of the NTC-6200-03 and NTC-6200-13 Series routers www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 135 Safety and product care RF Exposure Your device contains a transmitter and a receiver. When it is on, it receives and transmits RF energy. When you communicate with your device, the system handling your connection controls the power level at which your device transmits. This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This equipment complies with radio frequency (RF) exposure limits adopted by the Federal Communications Commission for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Tout gain d'antenne externe doit répondre l'exposition aux radiofréquences et les limites de puissance de sortie maximum rayonnée de la section de la règle applicable. Le gain maximal de l'antenne de cet appareil est: 1dBi (850MHz) et 1dBi (1900MHz). External antenna Any optional external antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter. Please consult the health and safety guide of the chosen antenna for specific body separation guidelines as a greater distance of separation may be required for high-gain antennas. Any external antenna gain must meet RF exposure and maximum radiated output power limits of the applicable rule section. The maximum antenna gain for this device as reported to the FCC is: 0.2 dBi (850MHz) and 2.7 dBi (1900MHz). CE Approval This device has been tested to and conforms to the regulatory requirements of the European Union and attained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE.” The CE Mark applies to the products regulated by the central European health, safety and environmental protection legislation. The CE Mark is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell their product in the European market. The wireless device is approved to be used in the member states of the EU. NetComm Wireless declares that the wireless device is in compliance with the essential requirements and other relevant provisions of the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC (R&TTE Directive). Compliance with this directive implies conformity to the following European Norms – N 60950 – Product Safety, EN 301 489 EMC, EN301511 GSM RF, EN301908 UMTS RF, EN 62311 SAR Technical requirement for radio equipment. A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favourable certificate of expert opinion. As such the device will bear the notified body number 0682 after the CE mark. The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of the product. Secondly, CE Marking is mandatory for the product it applies to whereas most quality markings are voluntary. Marking: The product shall bear the CE mark, the notified body number(s) as depicted to the right. This product has also passed the following certification standards – Health (Article 3.1(a) of the R&TTE Directive) EN 62311: 2008 ; EN 50385 :2002 Safety (Article 3.1(a) of the R&TTE Directive) EN 60950-1:2006/A11:2009+A1:2010+A12:2011 Electromagnetic compatibility (Article 3.1 (b) of the R&TTE Directive) NetComm Wireless 3G M2M Router / Plus 136 www.netcommwireless.com EN 301 489-1 V1.9.2, EN 301 489-3 V1.4.1, EN 301 489-7 V1.3.1 EN 301 489-17 V2.2.1 (for NTC-6200-01 and NTC-6200-11) EN 301 489-24 V1.5.1 EN 55022:2010/ AC:2011 Class B, EN55024: 2010 EN 61000-3-2:2006/A1:2009/A2:2009, EN 61000-3-3:2008 Radio frequency spectrum usage (Article 3.2 of the R&TTE Directive) EN 301 511 V9.0.2, EN 301 908-1 V5.2.1, EN 301 908-2 V5.2.1 EN 300 328 V1.8.1 (for NTC-6200-01 and NTC-6200-11) EN 300 440-1 V1.6.1, EN 300 440-2 V1.4.1 RoHS Directive (2011/65/EU) EN 50581: 2012 NOTE: To comply with the RF exposure requirements, this equipment must be operated with a minimum of 20 cm separation from the user. This is a regulatory requirement and applies to all 3G capable devices meeting standard regulatory compliance such as the compliance standards listed above. FCC Statement FCC compliance Federal Communications Commission Notice (United States): Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. FCC regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorientate or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. IC regulations CAN ICES-3(B)/NMB-3(B) This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 137 (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.” This Class B digital apparatus complies with Canadian CAN ICES-3 (B)/NMB-3(B). Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. IMPORTANT NOTE: IC radiation exposure statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and users body. Electrical safety Accessories Only use approved accessories. Do not connect with incompatible products or accessories. Connection to a car Seek professional advice when connecting a device interface to the vehicle electrical system. Distraction Operating machinery Full attention must be given to operating the machinery in order to reduce the risk of an accident. Product handling You alone are responsible for how you use your device and any consequences of its use. You must always switch off your device wherever the use of a mobile phone is prohibited. Do not use the device without the clip-on covers attached, and do not remove or change the covers while using the device. Use of your device is subject to safety measures designed to protect users and their environment. Always treat your device and its accessories with care and keep it in a clean and dust-free place. Do not expose your device or its accessories to open flames or lit tobacco products. Do not expose your device or its accessories to liquid, moisture or high humidity. Do not drop, throw or try to bend your device or its accessories. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. Do not paint your device or its accessories. Do not attempt to disassemble your device or its accessories, only authorised personnel must do so. Do not use or install this product in extremely hot or cold areas. Ensure that the device is installed in an area where the temperature is within the supported operating temperature range (-20°C to 70°C) Do not use your device in an enclosed environment or where heat dissipation is poor. Prolonged use in such space may cause excessive heat and raise ambient temperature, which will lead to automatic shutdown of your device or the disconnection of the mobile network connection for your safety. To use your device normally again after such shutdown, cool it in a well-ventilated place before turning it on. Please check local regulations for disposal of electronic products. NetComm Wireless 3G M2M Router / Plus 138 www.netcommwireless.com Do not operate the device where ventilation is restricted Installation and configuration should be performed by trained personnel only. Do not use or install this product near water to avoid fire or shock hazard. Avoid exposing the equipment to rain or damp areas. Arrange power and Ethernet cables in a manner such that they are not likely to be stepped on or have items placed on them. Ensure that the voltage and rated current of the power source match the requirements of the device. Do not connect the device to an inappropriate power source. Small children Do not leave your device and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the device. Your device contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard. Emergency situations This device, like any wireless device, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless device for emergency communications. Device heating Your device may become warm during normal use. Faulty and damaged products Do not attempt to disassemble the device or its accessories. Only qualified personnel must service or repair the device or its accessories. If your device or its accessories have been submerged in water punctured or subjected to a severe fall, do not use until they have been checked at an authorised service centre. Interference Care must be taken when using the device in close proximity to personal medical devices, such as pacemakers and hearing aids. Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained between a device and a pacemaker to avoid potential interference with the pacemaker. Hearing aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Medical devices Please consult your doctor and the device manufacturer to determine if operation of your device may interfere with the operation of your medical device. Hospitals Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment. www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 139 Interference in cars Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of devices in their vehicles unless an external antenna is included in the installation. Explosive environments Petrol stations and explosive atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your device or other radio equipment. Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Blasting caps and areas Turn off your device or wireless device when in a blasting area or in areas posted turn off “two-way radios” or “electronic devices” to avoid interfering with blasting operations. NetComm Wireless 3G M2M Router / Plus 140 www.netcommwireless.com Product Warranty For warranty information please visit http://www.netcommwireless.com/product/m2m/ntc-6200 www.netcommwireless.com NetComm Wireless 3G M2M Router / Plus 141
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