Netgear orporated 12200195 Powerline 200 WiFi Range Extender, Powerline 500 WiFi Range Extender User Manual

Netgear Incorporated Powerline 200 WiFi Range Extender, Powerline 500 WiFi Range Extender

user manual

350 East Plumeria DriveSan Jose, CA 95134USAJuly 2012202-11003-01v1.0Powerline 500 WiFi Access Point (XWN5001)User ManualThis manual is for certification purposes only. The art, screen captures, and descriptions might vary from the actual device.
2Powerline 500 WiFi Access Point (XWN5001) ©2012 NETGEAR, Inc.   All rights reserved.No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc.Technical SupportThank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com.  Phone (US & Canada only): 1-888-NETGEARPhone (Other Countries): Check the list of phone numbers at http://support.netgear.com/app/answers/detail/a_id/984.TrademarksNETGEAR, the NETGEAR logo, ReadyNAS, ProSafe, Smart Wizard, Auto Uplink, X-RAID2, and NeoTV are trademarks or registered trademarks of NETGEAR, Inc. Microsoft, Windows, Windows NT, and Vista are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of ConditionsTo improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use, or application of, the product(s) or circuit layout(s) described herein.
3ContentsChapter 1  Getting StartedHardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5LED and Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6How the Powerline AV 500 Access Point Fits in Your Network . . . . . . . . . .7Set Up the Powerline Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Set Up a New Powerline Network  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Add the Powerline Access Point to an Existing Powerline Network . . . . .9Set Up the Access Point Wireless Network . . . . . . . . . . . . . . . . . . . . . . . .10Method A: Use the Powerline Utility for Wireless Setup. . . . . . . . . . . . .10Method B: Use the WPS Button for Wireless Setup. . . . . . . . . . . . . . . .11Join the Powerline Access Point Wireless Network . . . . . . . . . . . . . . . . . .12Powerline Network Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Use the Security Button to Set the Encryption Key  . . . . . . . . . . . . . . . . . . 13Set the Encryption Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Chapter 2  Powerline UtilityInstall the Powerline Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Powerline Utility Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Security Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Change the Name of a Powerline Device. . . . . . . . . . . . . . . . . . . . . . . . . .18Turn LEDs Off or On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Set the Powerline Encryption Key  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Reset a Device to Factory Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Add a Device to the Powerline Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Set Up Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Chapter 3  TroubleshootingBasic Functioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28If You Do Not See All Your Devices with the Powerline Utility . . . . . . . . . . 29Appendix A  Supplemental InformationTechnical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Safety Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Appendix B  Notification of ComplianceIndex
411.   Getting StartedThis chapter describes your Powerline 500 WiFi Access Point (XWN5001), and how your adapters can fit into a home network. It also explains the security features and how to customize the encryption key for added security. For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.This chapter includes the following sections:•     Hardware Features •     How the Powerline AV 500 Access Point Fits in Your Network •     Set Up the Powerline Network •     Powerline Network Security •     Set Up the Access Point Wireless Network •     Join the Access Point Wireless Network •     Use the Security Button to Set the Encryption Key •     Use the Security Button to Set the Encryption Key •     Set the Encryption Key
Getting Started5 Powerline 500 WiFi Access Point (XWN5001)Hardware FeaturesThe package includes a Powerline 500 WiFi Access Point (XWN5001), a Resource CD, and an Ethernet cable.Powerline 500 WiFi Access PointEthernet cableFigure 1. Package contentsThe following illustration shows the front and side panels of the XWN5001: LEDsSecurity buttonReset buttonOn/Off buttonEthernetportFigure 2. Powerline 500 WiFi Access Point (XWN5001)
Getting Started6Powerline 500 WiFi Access Point (XWN5001) LED and Feature DescriptionsThe following table describes the status LEDs on the Powerline 500 WiFi Access Point.Table 1.  LED descriptionsItem DescriptionPower  LED •  Solid green. The electrical power is on.•  Blinking green.The adapter is in the process of restarting or setting up security.• Amber. Power saving mode. The unit enters power saving mode if the Ethernet port is not linked for more than 10 minutes.•  Off. There is no electrical power, or power has been turned off through the Powerline Utility.Powerline LED •  Solid. The adapter is connected to a Powerline network.•  Blinking. The adapter is sending or receiving data.•  Off. The adapter has not found any other compatible Powerline devices using the same encryption key, or has been turned off through the Powerline Utility.The Pick A Plug feature lets you pick the electrical outlet with the strongest link rate, indicated by the color displayed by the LED:Green. Link rate > 80 Mbps(Best) - Good for HD videoAmber. Link rate > 50, < 80 Mbps(Better) - Good for SD VideoRed. Link rate < 50 Mbps(Good) - Good for dataEthernet LED •  Solid. The Ethernet port is linked, but there is no activity.•  Blinking. There is traffic on the Ethernet port.•  Off. There is no Ethernet connection, or it has been turned off through the Powerline Utility.ButtonsThree buttons are located on the side of the Access Point:•     Reset. Press the Reset button for 1 second, and then release it to return the Powerline adapter to its factory default settings.•     Security. After you plug in your new AV adapters, press the Security button for 2 seconds on both of the AV adapters. You have to press both buttons within 2 minutes. The Security button does not work in power saving mode. The unit enters power saving mode if the Ethernet port is idle (not linked) for more than 10 minutes.•     On/Off. This button is used for wireless setup with WPS. See Method B: Use the WPS Button for Wireless Setup on page  12.Ethernet PortPlug one end of the Ethernet cable that comes with the Powerline 500 WiFi Access Point (XWN5001) into this port and the other end either into your router, or into the computer or another peripheral device.
Getting Started7 Powerline 500 WiFi Access Point (XWN5001)Product LabelThe product label shows unique details specific to your adapter. The product label is located on the back of the adapter. The label contains the following information.•     Model number•     MAC address•     Device password•     Serial numberHow the Powerline AV 500 Access Point Fits in Your NetworkYou can use one or more Powerline 500 WiFi Access Points to extend your home network anywhere in your house using your electrical power lines. A Powerline network consists of two or more compatible Powerline devices that communicate with each other. One of the Powerline devices is connected with an Ethernet cable to your router so that the Powerline network is linked to your local area network (LAN). That way each Powerline device can communicate with the router and use its Internet connection.The following illustration shows an existing Powerline network with one Powerline device in Room 1, a second Powerline device in Room 2, and an XWN5001 Powerline access point in Room 3:Room 1 Room 2 Room 3PowerlinePowerlineFigure 3. Powerline access point connected to the Powerline network and wireless network
Getting Started8Powerline 500 WiFi Access Point (XWN5001) To form a Powerline network you need at least two compatible Powerline devices (including the Powerline 500 WiFi Access Point).For best performance, plan the location of your Powerline devices:•     Use an electrical outlet that is not controlled by a wall switch to avoid someone unknowingly turning off the power to the outlet.•     Do not plug in Powerline products to a power strip, extension cord, or surge protector as this might prevent them from working correctly or reduce the network performance.•     Avoid plugging Powerline products into electrical outlets located near an appliance that uses a lot of power, such as a washer or dryer, or a refrigerator. This could potentially prevent the adapters from working correctly, or reduce network performance. Set Up the Powerline NetworkYou can set up a Powerline network that includes the Access Point, or you can add the Access Point to an existing Powerline network. Set Up a New Powerline NetworkDifferent Powerline adapter models can share the network. All NETGEAR Powerline AV products (models XAV101, XAV1004, XAV2001, XAV2501, and XAVN2001) are compatible.To set up a new Powerline network:1.  Make sure that your home router is up and running and that Ethernet wired connections are working.2.  Install the first Powerline adapter based on the installation instructions that came in the package. Plug a compatible NETGEAR Powerline adapter (sold separately) into a wall outlet near your router, and connect it to the LAN port on your router using an Ethernet cable. 3.  For convenience during setup, plug the Access Point into a wall outlet near your router.
Getting Started9 Powerline 500 WiFi Access Point (XWN5001)4.  Connect a computer to the Access Point for initial setup.Use the supplied Ethernet cable to connect the Access Point to an Ethernet port on a computer. The Powerline devices attempt to detect each other and form a Powerline network. This could take a few minutes.5.  Plug any additional Powerline devices you are using into power outlets near the other computers and devices to be included in your Powerline network. 6.  Wait for each Powerline adapter or access point to be recognized by the Powerline network. The Power, Ethernet, and Powerline LEDs should turn on. This could take as little as 5 seconds, or up to 80 seconds. If the Powerline LEDs are green or amber, the devices are successfully connected. A red LED indicates a weak link rate. In this case, move the adapter or access point to another electrical outlet with a better connection. 7.  Set up the Access Point wireless network as explained in Set Up the Extender Wireless Network on page 10.Add the Access Point to an Existing Powerline NetworkYour existing Powerline network needs to have two or more compatible Powerline devices that communicate with each other. (models XAV101, XAV1004, XAV2001, XAV2501, and XAVN2001). One of these Powerline devices has to be cabled with Ethernet to your router so that the Powerline network is linked to your local area network (LAN). To add the Access Point to an existing Powerline network:1.  If you used the Security buttons or the Powerline Utility to secure your Powerline network, press the Reset button on each Powerline device to return it to its factory settings.This is the quickest way to allow your new Powerline 500 WiFi Access Point to communicate with the other Powerline devices.
Getting Started10Powerline 500 WiFi Access Point (XWN5001) 2.  Connect a computer to the Access Point for initial setup.Use the supplied Ethernet cable to connect the Access Point to an Ethernet port on a computer.3.  For convenience during setup, plug the Access Point into an electrical outlet near your router. The Access Point attempts to detect the other compatible Powerline devices in your network and join the Powerline network. This could take a few minutes.4.  Check the Powerline LEDs to make sure that the Powerline devices are communicating with each other. If the LEDs are green or amber, the devices are successfully connected. A red LED indicates a weak link rate. In this case, move the adapter or access point to another electrical outlet with a better connection.5.  Set up the Access Point wireless network as explained in Set Up the Extender Wireless Network on page 10.Set Up the Access Point Wireless NetworkYou need to set up the access point so that it can join your wireless network. To do this you can use either the Powerline Utility or Wi-Fi Protected Setup (WPS).•     If your router does not have WPS, or you are not sure, use Method A.•     If your router does have WPS, use Method B.Method A: Use the Powerline Utility for Wireless SetupTo set up your Access Point wireless network:1.  Download and install the Powerline Utility on your computer. 2.  Temporarily connect your computer to the Ethernet port on the XWN5001.
Getting Started11 Powerline 500 WiFi Access Point (XWN5001)3.  On the Powerline Utility screen, right-click the XWN5001 icon. 4.  Select Wireless Configuration in the pop-up menu.. 5.  Enter the wireless settings. Note:  You can access advanced wireless settings by clicking the IP address at the bottom of the Wireless Setting screen. The login and password are admin and password.
Getting Started12Powerline 500 WiFi Access Point (XWN5001) Method B: Use the WPS Button for Wireless SetupYou can use this method if you have a wireless router, or modem router with a WPS (Wi-Fi Protected Setup) button. The WPS button might be labeled WPS, or it could look similar to  or  .To use WPS to set up your Access Point wireless network:1.  Push the WPS button on the wireless client.2.  Push and hold the Security button on the wireless access point for about 2 seconds and release it. The Wireless LED starts flashing.When the Wireless LED stops flashing, the wireless pairing is done and the wireless device is securely connected to the XWN5001 Wireless Access Point.Note:  This method pairs the XWN5001 with your wireless client, and at the same time secures the connection with a random passphrase.3.  Connect your wireless device to the XWN5001. Connect a laptop, table, or smart phone to the XWN5001 WiFi access point to gain access to the Internet.a. Launch the application on your wireless client (laptop, tablet, or smart phone).b.  Refresh the WiFi network list to see the network SSID list.c.  Connect to the WiFi network SSID NETGEAR_EXT or the one you configured in step  4, Method A.
Getting Started13 Powerline 500 WiFi Access Point (XWN5001)Join the Access Point Wireless NetworkUse one of these methods to connect other wireless devices (such as a laptop, game console, and so on), to your network through the Access Point.To join the wireless network using a WPS button:1.  Press the WPS button on your wireless computer or device.2.  Press the On/Off button on the Access Point about 2 seconds, until the Wireless LED starts flashing, then release it.When the Wireless LED stops flashing, the wireless device is securely connected to the XWN5001 Access Point.To join the wireless network without a WPS button:If your wireless device does not have a WPS button, you need to use the software that manages your wireless connections for your wireless device and manually enter the wireless settings to connect to the access point.Powerline Network SecurityA Powerline network consists of two or more Powerline adapters using the same network encryption key. Securing your network is crucial. By encrypting the information you send over the Powerline network, you help to keep it secure from hackers. If you do not set up security on your network, anyone nearby with a Powerline network can potentially use their connection to gain access to your network and information you send over the Internet. This is especially relevant in settings such as apartment buildings, office buildings, dorm rooms, and other more populated areas. Powerline devices connected to the same network have to use an identical encryption key in order to communicate with each other. The security used by Powerline network is similar to the SSID and encryption keys used in wireless networks. There are two ways to secure your Powerline network. •     Use the Security button located on the adapter to automatically generate a random encryption key. See Set the Encryption Key.•     Use the Powerline Utility to configure your Powerline network with an encryption key that you specify. If you are already using Powerline or HomePlug devices, then you will need to use the Powerline Utility. If not already installed, the Powerline Utility should be installed on your computer. See Install the Powerline Utility on page  16.For information about using the Powerline Utility to configure Powerline security or to prioritize Powerline network traffic using the Quality of Service (QoS) feature, see Chapter  2.To return the XWN5001 to its factory default settings, press its Reset button for 1 second.
Getting Started14Powerline 500 WiFi Access Point (XWN5001) Use the Security Button to Set the Encryption KeyNote:  An adapter can generate a private key only once. If you want to replace a private key, first reset the adapters to their factory settings. To do this either press the Reset button for 1 second, then release, or use the Powerline Utility factory defaults feature (see Reset a Device to Factory Settings on page  15).You can use the Security button to change the default encryption key and set a private encryption key instead. The default encryption key is HomePlugAV.To set the encryption key:1.  Verify that all the Powerline adapters to be configured are plugged in. CAUTION:Do not press the Security button on the Powerline adapter until installation is complete and all adapters on your network are plugged in and communicating with each other. Pressing the Security button too soon can temporarily disable Powerline communication. If this should occur, reset the Powerline adapter to its factory default settings (press the Reset button for 1 second, then release).2.  Press the Access Point Security button for 2 seconds. •     The Power LED starts blinking after you release the button.•     The adapter automatically creates a new, randomly generated network encryption key that each Powerline adapter on the network will use. At this point, the other adapters in your network cannot communicate with each other.3.  Within 2 minutes of pressing the Security button on the Access Point, press the Security button on the second adapter for 2 seconds.In order to pair the devices, you need to press both buttons within 2 minutes.This securely configures your Powerline network with the same network encryption key.4.  If your network has more than two adapters, press the Security button on the next adapter for 2 seconds, and then push the Security button on any additional adapters in your network for 2 seconds. The adapters retain security settings even if they are unplugged.
Getting Started15 Powerline 500 WiFi Access Point (XWN5001)Set the Encryption KeyYou can use the Security button to change the default encryption key and set a private encryption key instead. The default encryption key is HomePlugAV.Note:  Before you change the encryption key, you need to install the Powerline adapters and get them up and running. Otherwise, they might not be able to communicate with each other.To set a private encryption key:1.  Verify that all the Powerline devices to be configured are plugged in. 2.  On the first Powerline device, press its Security button for 2 seconds. The Power LED starts blinking after you release the button.The Powerline device automatically produces a new, randomly generated network encryption key that each Powerline device will use. At this point, the other Powerline devices in your network cannot communicate with each other.3.  Within 2 minutes of pressing the Security button on the first adapter, press the Security button on the second Powerline device for 2 seconds.In order to pair the devices, you must press both buttons within 2 minutes.This securely configures your Powerline network with the same network encryption key.4.  If your network has more than two Powerline devices, press the Security button on the additional Powerline device for 2 seconds, then press the Security button on any additional Powerline devices in your existing network for 2 seconds. Press both buttons within 2 minutes. The Powerline devices retain security settings even if they are unplugged. Note:  A Powerline device can generate a private encryption key only once unless you reset it. To start over, first reset the adapter back to its factory defaults, and then press its Reset button for 1 second to restore its factory settings.
1522.   Powerline Utility This chapter explains how to install and use the Powerline Utility. The Powerline Utility works with many Powerline AV products. NETGEAR Powerline models XAV1004, XAV2001, and XAVN2001 are compatible and can share the same Powerline network. You can use the Powerline Utility to access a local Powerline device that is connected to your computer with an Ethernet cable and also to access remote Powerline devices. Remote devices are on the Powerline network, but are not directly cabled to the computer on which you are using the Powerline Utility.You can use the NETGEAR Powerline Utility to:•     Change the name of a Powerline device•     Turn LEDs on or off•     Set encryption keys•     Set up Quality of Service (QoS)•     Restore a device to default configuration settingsThis chapter includes the following sections:•     Install the Powerline Utility •     Powerline Utility Screen •     Change the Name of a Powerline Device •     Turn LEDs Off or On •     Set the Powerline Encryption Key •     Reset a Device to Factory Settings •     Add a Device to the Powerline Network •     Set Up Quality of Service (QoS) •     Wireless Settings •     Advanced Wireless Settings
Powerline Utility16Powerline 500 WiFi Access Point (XWN5001) Install the Powerline Utility This utility allows you to set your own unique Powerline network encryption key, and prioritize traffic passing through your Powerline network.All devices on a Powerline network can be managed from one computer. If you add another Powerline device to a Powerline network, you can install the Powerline Utility on the computer connected locally to the new adapter, or open the utility on the computer originally used to set up the Powerline network encryption key. You can use any computer to manage the network, but this procedure assumes that you are working from the computer that is connected to a Powerline adapter.To install the Powerline Utility:The Powerline Utility is a free download available from the NETGEAR support website.1.  Launch an Internet browser, and visit http://support.netgear.com/app/products/model/a_id/16189.2.  Click the Downloads tab, and then click on the utility that you want to download.3.  Scroll down to display the download instructions:4.  Click the Click here to download button, and download the utility to your computer.5.  Run the file that you downloaded, and follow the wizard prompts to install the Powerline Utility. Click Finish to complete the wizard.The Powerline Utility shortcut icon displays on your desktop.6.  There are two ways to launch the Powerline Utility:•     Click this icon located on your desktop.•     Select Start > Programs > NETGEAR > NETGEAR Powerline Utility.
Powerline Utility17 Powerline 500 WiFi Access Point (XWN5001)Powerline Utility ScreenWhen launched, the Powerline Utility opens to a screen that shows all the devices in your Powerline network. •     Click the image of the device that you want to manage.•     If all devices are not shown, click the Refresh button to update the screen.•     The Information box at the bottom of the screen provides tips and information for using this screen.Security IconYou can click the Security icon   on the Powerline Utility main screen to go to the Security screen or the QoS (Quality of Service) screen:
Powerline Utility18Powerline 500 WiFi Access Point (XWN5001) Change the Name of a Powerline DevicePowerline devices are identified by their model number and name. Any Powerline devices that are plugged in and connected are detected by the Powerline Utility, and are shown on the Powerline Utility main screen. If no name has been assigned to a Powerline device, it is shown as un-named.To name a Powerline device in your Powerline network:1.  From the Powerline Utility main screen, click the device you want to name, and the following pop-up menu displays:2.  Select Device Name. The Powerline Utility responds that connectivity will be temporarily lost if you continue.3.  Click OK. The following screen displays:4.  Enter a new name for the Powerline device, and click OK.
Powerline Utility19 Powerline 500 WiFi Access Point (XWN5001)Turn LEDs Off or OnFor each device in your Powerline network, you can turn the LEDs off or on. This feature is a toggle. You can turn off LEDs if they are on, or turn them on if they are currently turned off.To turn the LEDs off or on:1.  On the Powerline Utility main screen, click the Powerline device icon.2.  On the pop-up menu, select Turn LED off.A screen displays advising you that connectivity will be temporarily lost while the LEDs are being reset.Set the Powerline Encryption KeyPowerline devices that share the same Powerline network have to use the same encryption key. The factory default encryption key is HomePlugAV.In locations such as apartment buildings or office buildings, others might share the same electrical power lines that you use for your Powerline network. To protect your Powerline network from unwanted access, you can customize the encryption key for your Powerline devices. Make sure that you set up exactly the same encryption key for all of your Powerline devices so that they can communicate with each other.You use the Security screen in the Powerline Utility to set encryption keys. If you customize the encryption key and then forget what it is, you can return your Powerline devices to their factory default Powerline encryption key of HomePlugAV. To set the encryption key:1.  On the Powerline Utility main screen, click the Powerline device icon or the Security icon  .
Powerline Utility20Powerline 500 WiFi Access Point (XWN5001) The top section of the Security screen shows information about each device that the Powerline Utility detects.•     Device Name. This lists the Powerline devices detected on the network after the utility completes a scan for devices. The device name is initially set by the utility, but you can change it to a descriptive name such as Office or Master Bedroom. •     Model. This identifies the model number of the Powerline adapter. •     MAC Address. The MAC address for the Powerline device. This is also on the product label, which might not be visible when the device is plugged in.•     Device Password. To change settings for a remote Powerline device, you have to enter its password. The device password is located on the product label. 2.  Select the check box for each device for which you want to set the encryption key.3.  In Step 2 on your screen, select the option that you want:•     Create a new Encryption Key. To set your own network encryption key, type your network encryption key in the field.•     Use default Encryption Key. When you select this option, the factory default encryption key automatically displays in the field. The default network encryption key is HomePlugAV.Note:  Before you can reset the encryption key for a remote device, you have to enter its password. The password is printed on the product label located on the back of the adapter.4.  Click the Apply Security to Selected Devices button.When you are finished setting the encryption key, the utility displays a message indicating that the operation was successful.5.  Click OK.Reset a Device to Factory SettingsThis option returns the network encryption key to its factory default of HomePlugAV.Note:  If you customized your network encryption key, the local Powerline device is disconnected from the network when you reset it to the factory defaults. To avoid this problem, reset all remote devices before you reset the local device.
Powerline Utility21 Powerline 500 WiFi Access Point (XWN5001)To reset a device to its factory settings:1.  On the Powerline Utility main screen, click the Powerline device icon. The pop-up menu displays:2.  Select Factory Reset. A message displays asking you to confirm the reset.3.  Click OK to reset the device. A message indicates whether or not the operation succeeded.Add a Device to the Powerline NetworkIf you are adding a device to a Powerline network, and the network encryption key has been left at its default setting, all you need to do is plug the new device into a power outlet. If the network encryption key has been customized, there are two ways to set the security:•     You can use the Security button to add the new device to your network. See Use the Security Button to Set the Encryption Key on page  8.•     You can use the Powerline Utility to add the new device to the network, as described in the following sections. The procedure for setting the network encryption key depends on whether you use the Powerline Utility on a computer connected directly to the new Powerline adapter (local) or a different Powerline adapter (remote).To add a Powerline device from a local computer:1.  Plug the Powerline adapter into an available AC power outlet. 2.  Use the provided cable to connect the Powerline device to an Ethernet port on the computer.3.  Start the Powerline Utility, click the Refresh button, and wait for the utility to detect the new device.4.  Click the device, and select Security from the menu.5.  Set the encryption key for the device  (see Set the Powerline Encryption Key on page 19).Verify that the devices in the Powerline network are in the device list by clicking the Refresh button. It might take a minute or two for all devices in the network to be detected.6.  Select QoS (Quality of Service).
Powerline Utility22Powerline 500 WiFi Access Point (XWN5001) Wireless SettingsYou can use the Powerline Utility to view the current wireless settings, or to change them. On the Powerline Utility main screen, use the mouse to move the pointer over the picture of the XWN5001. A pop-up displays the wireless settings as shown in the following figure:To change the wireless settings for your XWN5001 adapter:1.  From the Powerline Utility main screen, click the XWN5001, and the following pop-up menu displays:.
Powerline Utility23 Powerline 500 WiFi Access Point (XWN5001)2.  Select Wireless Settings. A screen similar to the following displays:3.  In the field provided enter the network name that you want to use for the access point network (the network broadcast from the XWN5001 Access Point).4.  If you want to change the wireless security, select a setting from the Wireless Security Type drop-down list. Enter a passphrase (network password).5.  Click Apply so that your changes take effect.To search for your NETGEAR router:1.  Click the Search my NETGEAR Router button.The Access Point detects your wireless network and displays the settings.2.  Confirm that you want to use the same wireless network settings for the Access Point.
Powerline Utility24Powerline 500 WiFi Access Point (XWN5001) Advanced Wireless SettingsYou can use the Advanced Wireless Security screen to change wireless settings including the wireless mode and channel.To change the advanced settings for the Access Point wireless network:1.  From the Wireless Setting screen, click the link for wireless settings.The advanced Wireless Settings screen displays:2.  Change the wireless settings for the network broadcast by the Access Point:•     Name (SSID). The wireless network name. You can type in a new name to customize your access point network. •     Region. The country or region where the Access Point is located.•     Channel. The wireless channel for the network.•     Mode. The wireless mode.
Powerline Utility25 Powerline 500 WiFi Access Point (XWN5001)3.  In the Security Options section of the screen, select the type of wireless security that you want to use on your network.•     None. This is an open wireless network. Any wireless computer or device is allowed to join this network.•     WEP. WEP is an older standard, and is less secure than WPA or WPA2. WEP uses encryption keys and data encryption for data security. You can select 64-bit or 128-bit encryption.•     WPA-PSK [TKIP]. WPA is more secure than WEP. When using wireless computers or devices that support WPA, you can enter a passphrase to join the access point’s wireless network.•     WPA2-PSK [AES]. WPA2 is even more secure, but some older computers do not support this standard. When using wireless computers or devices that support WPA2, you can enter the passphrase to join the access point’s wireless network.•     WPA-PSK [TKIP] + WPA2-PASK [AES]. When using wireless computers or devices that support either WPA or WPA2, you can enter the passphrase to join the access point’s wireless network.4.  Click Apply so that your changes take effect.
2833.   TroubleshootingBasic FunctioningAfter you plug in the Powerline adapter, the following sequence of events should occur:1.  The Power LED lights up.2.  After approximately 10 seconds, verify that:a. The Power LED is solid green.b.  The Powerline LED is lit.c.  The Ethernet LED lights or blinks.Troubleshooting TipsThe Reset and Security buttons are located on the side panel of the Access Point.•     Pressing the Reset button longer than 2 seconds does not reset the device.•     Pressing the Security button longer than 2 seconds does not activate security.LEDsThe LEDs indicate activity, and can be used for troubleshooting.LEDs Are Off When the Adapter Is Plugged In•     First check to make sure that the electrical outlet has power.•     If power is supplied and the LEDs stay off, someone might have used the Powerline Utility to turn off the LEDs. Use the Powerline Utility to see if that is the case. If so, then use the Powerline Utility to turn them back on. Power LED•     Off. Make sure that power is supplied to the electrical outlet, and that the Powerline devices are not plugged into an extension cord, power strip, or surge protector.
Troubleshooting29 Powerline 500 WiFi Access Point (XWN5001)•     Amber. Power saving mode occurs when the Ethernet LED is off. This can occur when:-The Ethernet cable is unplugged. -The device connected through the Ethernet cable is turned off. -The adapter is idle for 10 minutes. The adapter returns to normal mode within 2 seconds once the Ethernet link is up.Powerline LED•     Off. The Powerline devices cannot find each other. Make sure that the Powerline devices are plugged into outlets with power, and that they use the same network encryption key. -Move the Powerline device to a location closer to the computer or devices.-If you have set up network security, make sure that all Powerline devices are using the same encryption key.-If the problem occurred after you changed the network encryption key, reset each device to its factory default settings. Then you can customize the encryption key.•     Amber or red. Move the Powerline device to a closer location.Ethernet LED Does Not BlinkThere is no data traffic. Make sure that:-Your router and modem are switched on.-The adapter’s cable is securely connected to a router LAN port. -The PC connected directly to the router can access the Internet. -Press the Reset button on each Powerline device for 1 second to return the Powerline adapter to its factory default settings.If You Do Not See All Your Devices with the Powerline UtilityIf you click Refresh on the main screen of the Powerline Utility, and do not see all the devices you expect, it could be that a Powerline adapter is in power saving mode or is set to use a different encryption key.•     Power saving mode. You might see a message at the bottom of the screen regarding the power saving feature. If a unit goes into power saving mode, the Powerline Utility does not find it. Keeping a connected Ethernet cable plugged into the device keeps it active so that it does not go in to power saving mode.•     Encryption keys are different. To fix this, you can do one of the following:-Reset your Powerline adapters to their factory settings and default encryption key. Then set the encryption for all of your Powerline adapters.-Connect your computer to each Powerline device and set up the network encryption key for one adapter at a time.
30AA.   Supplemental InformationThis appendix provides technical specifications and safety information for the Powerline 500 WiFi Access Point (XWN5001).This appendix includes the following sections:•     Technical Specifications •     Safety Information
Supplemental Information31Powerline 500 WiFi Access Point (XWN5001)Technical SpecificationsFeature SpecificationData and routing protocols IEEE 802.3 (10BASE-T), IEEE 802.3u (100BASE-Tx)AC input 100–240V~, 0.2A (Max)Power consumption Normal: 4W, Power saving mode: 3WDimensions 112 x 74 x 45 mm (4.41 x 2.91 x 1.77 in).Weight 0.245 kg (0.54 lb)Socket ratings EU: 15A 250V~NA: 14A 125V~UK: 12A 250V~Operating temperature 0 to 40 C     (32º to 104º F)Operating humidity 10–90% maximum relative humidity, noncondensingStorage humidity 5–95% maximum relative humidity, noncondensingSecurity encryption type 128-bit AESMAC addresses 64: number of nodes that can be added to a single networkBandwidth 200  MbpsCompatibility Not HomePlug v1.0 or HomePlug v1.0 Turbo compatibleData transfer rate Up to 200  Mbps with real throughput greater than 80  MbpsFrequency band: 2–30  MbpsModulation type: OFDM symbol modulationElectromagnetic emissions: FCC Part 15 Class B; CE-EMC Class B; 3-home FCC CertificateSafety agency approvals: UL Listed (UL  1950) /cUL IEC950; CE LVD; TUV CB, TUV CGWireless Wireless communication EnabledWireless Network Name (SSID)SecurityTransmission speed Autoaa. Maximum wireless signal rate (IEEE Standard 802.11). Actual throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.Country/Region United States (varies by region)Operating mode 802.11n, 802.11g, 802.11bData rate Up to 300 Mbps
Supplemental Information32Powerline 500 WiFi Access Point (XWN5001)Safety InformationFollow these safety guidelines to ensure your own personal safety and to help protect your system from potential damage.•     AC input: 100–240V~, 0.2A (Max).•     Operating temperature: 0C~40 degrees C.•     Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.•     Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.•     Do not service any product except as explained in your system documentation.•     Opening or removing covers that are marked with the triangular symbol with a lightning bolt can expose you to electrical shock. Only a trained service technician should service components inside these compartments.•     Use the product only with approved equipment.•     Allow the product to cool before removing covers or touching internal components.•     To help avoid damaging your system, be sure that the voltage selection switch (if provided) on the power supply is set to match the power available at your location:-110 volts (V), 60 hertz (Hz) in most of North and South America and some Far Eastern countries such as South Korea and Taiwan.-100 V, 50 Hz in eastern Japan and 100 V, 60 Hz in western Japan.-230 V, 50 Hz in most of Europe, the Middle East, and the Far East.•     The peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.•     Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip.•     To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).•     For additional safety instructions, see Appendix B, Notification of Compliance.
33BB.   Notification of ComplianceNETGEAR Powerline ProductsSafety Instructions and Precautions WARNING!Use the following safety guidelines to ensure your own personal safety and to help protect your product from potential damage. To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions. •     The socket-outlet shall be installed near the equipment and shall be easily accessible•     Observe and follow service markings.•     If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your service provider/retailer:-The power cable, extension cable, or plug is damaged.-An object has fallen into the product.-The product has been exposed to water.-The product has been dropped or damaged.-The product does not operate correctly when you follow the operating instructions.•     Keep your system away from radiators and heat sources. Also, do not block cooling vents.•     Do not spill food or liquids on your system components, and never operate the product in a wet environment.•     Do not push any objects into the openings of your system. Doing so can cause fire or electric shock by shorting out interior components.•     Operate the product only from the type of external power source indicated on the electrical ratings label. •     Also, be sure that attached devices are electrically rated to operate with the power available in your location.•     Use only approved power cables. If you have not been provided with a power cable for your system or for any AC powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product’s electrical ratings label.
Notification of Compliance34Powerline 500 WiFi Access Point (XWN5001)The voltage and current rating of the cable should be greater than the ratings marked on the product.•     To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical outlets.•     Do not use adapter plugs. If you must use an extension cable, use a three-wire cable with properly grounded plugs.•     Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip.•     To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).•     Position system cables and power cables carefully; route cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.•     Do not modify power cables or plugs. •     Always follow your local and national wiring rules.Regulatory Compliance InformationFCC StatementFederal Communication Commission Interference StatementThis equipment has been tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•     Reorient or relocate the receiving antenna.•     Increase the separation between the equipment and receiver.•     Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•     Consult the dealer or an experience radio/TV technician for help.FCC Caution: Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and
Notification of Compliance35Powerline 500 WiFi Access Point (XWN5001)(2) This device must accept any interference received, including interference that may cause undesired operation.For products available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.IMPORTANT NOTE:FCC Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.FCC Requirements for Operation in the United States This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.FCC Declaration Of ConformityWe, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the Powerline 500 Access Point (XWN5001) complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:•     This device may not cause harmful interference, and•     This device must accept any interference received, including interference that may cause undesired operation.European UnionEurope – EU Declaration of Conformity Marking with the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards:•  EN300 328 (2.4Ghz), EN301 489-17, EN60950-1For complete DoC, visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/Table 1.  EDOC in Languages of the European CommunityLanguage StatementCesky [Czech] NETGEAR Inc.  tímto prohlašuje, že tento Radiolan je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES.Dansk [Danish] Undertegnede NETGEAR Inc. erklærer herved, at følgende udstyr Radiolan overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Notification of Compliance36Powerline 500 WiFi Access Point (XWN5001)Deutsch [German] Hiermit erklärt NETGEAR Inc., dass sich das Gerät Radiolan in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.Eesti [Estonian] Käesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.English Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.Français [French] Par la présente NETGEAR Inc. déclare que l'appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.Italiano [Italian] Con la presente NETGEAR Inc. dichiara che questo Radiolan è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.Latviski [Latvian] Ar šo NETGEAR Inc. deklarē, ka Radiolan atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.Lietuvių [Lithuanian]  Šiuo NETGEAR Inc. deklaruoja, kad šis Radiolan atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.Nederlands [Dutch] Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.Malti [Maltese] Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.Magyar [Hungarian Alulírott, NETGEAR Inc. nyilatkozom, hogy a Radiolan megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.Polski [Polish] Niniejszym NETGEAR Inc. oświadcza, że Radiolan jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.Português [Portuguese] NETGEAR Inc. declara que este Radiolan está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.Slovensko [Slovenian] NETGEAR Inc. izjavlja, da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.Slovensky [Slovak] NETGEAR Inc. týmto vyhlasuje, že Radiolan spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.Suomi [Finnish] NETGEAR Inc. vakuuttaa täten että Radiolan tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.Svenska [Swedish] Härmed intygar NETGEAR Inc. att denna Radiolan står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.Language Statement
Notification of Compliance37Powerline 500 WiFi Access Point (XWN5001)This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies. In Italy, the end user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network services.This device may not be used to setting up outdoor radio links in France, and in some areas, the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information, the end user should contact the national spectrum authority in France.Canadian Department of Communications Radio Interference RegulationsThis digital apparatus (TBD) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.Industry CanadaThis device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.IMPORTANT NOTE: Radiation Exposure Statement:This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This Class B digital apparatus complies with Canadian ICES-003.Caution:Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.NOTE IMPORTANTE: Déclaration d'exposition aux radiations:Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.GPL License AgreementGPL may be included in this product; to view the GPL license agreement, go to ftp://downloads.netgear.com/files/GPLnotice.pdfFor GNU General Public License (GPL) related information, please visit http://kbserver.netgear.com/db_web_files/open_src.aspÍslenska [Icelandic] Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.Norsk [Norwegian] NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.Language Statement
36IndexAAC Input 31adding devices to Powerline network 21adding Powerline Access Point to network 9Bbandwidth 31basic functioning 28buttons 6Ccompatibility 31compliance 33Ddata transfer rate 31dimensions 31Eencryption keys, setting 19Security button 13Ethernet port 6Ffeatures 5frequency band 31front panel 5Hhardware 5humidity, operating and storage 31IiconsPowerlineUtility 16Security 17WPS 11installing the Powerline Utility 16Llabel 7LEDs 6descriptions 6troubleshooting 28turning off and on with the Powerline Utility 19Mmode, wireless 26modulation type 31Nname, changing for Powerline devices 18networks, Powerline 7networks, wireless 10Ppackage contents 5Powerline devices, changing names 18Powerline Access Point wireless network 12Powerline networks 7, 8Powerline networks, encryption keys 14Powerline Utility 19installing and launching 16wireless setup 10Powerline Utility main screen 17QQuality of Service (QoS) 22Rresetting to factory settings 20Ssafety information 32Security button 13
37Powerline 500 WiFi Access Point (XWN5001)Security icon 17security, Powerline encryption 12security, wireless 27setting encryption keys 19shortcut icon, Powerline Utility 16side panel 5SSID 26Ttechnical specifications 30, 31technical support 2temperature 31trademarks 2troubleshooting 28Wweight 31wireless mode 26wireless network name (SSID) 26wireless networks 10, 11, 12wireless security 27wireless settings 24wireless settings, advanced 26WPS 11

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