Netgear orporated 13200235 LTE Gateway User Manual 61000D UM 31Oct13 temp4Han

Netgear Incorporated LTE Gateway 61000D UM 31Oct13 temp4Han

UserMan

NETGEAR® LTE Gateway LG6100D User Guide [UG template version 13a]
TOC i Table of Contents Get Started .................................................................................................................................... 1 Package Contents ................................................................................................................. 1 Your Gateway ........................................................................................................................ 1 Care and Maintenance .......................................................................................................... 2 System Requirements ........................................................................................................... 2 Set Up Your Gateway ............................................................................................................ 2 Attach the Antennas ....................................................................................................... 2 Place Your Gateway ....................................................................................................... 3 Start Your Gateway for the First Time ............................................................................ 4 Connect to Your Gateway’s Network ..................................................................................... 4 Get Help................................................................................................................................. 6 Visiting the Sprint Website ............................................................................................. 6 Contacting Sprint Customer Service .............................................................................. 6 Gateway Basics ............................................................................................................................ 7 Components of Your Gateway ............................................................................................... 7 3G and LTE Networks ........................................................................................................... 8 Power Button ......................................................................................................................... 8 LEDs ...................................................................................................................................... 9 Micro-SIM ............................................................................................................................ 10 Launch Your Mobile Network Connection ........................................................................... 10 Web Browser Interface ............................................................................................................... 11 Log In to Your Gateway ....................................................................................................... 11 Home Page .......................................................................................................................... 11 Alerts ............................................................................................................................ 13 Activate Your Account from the Home Page ................................................................ 14 Data Usage .................................................................................................................. 14 My Account Summary .................................................................................................. 15 Connection Details ....................................................................................................... 15 Your Network Connections ......................................................................................................... 18 Launch Your Mobile Network Connection ........................................................................... 18
TOC ii Set up a Guest Wi-Fi Network ............................................................................................. 18 Turn the Guest Wi-Fi Network On ................................................................................ 18 Turn the Guest Wi-Fi Network Off ................................................................................ 19 Share Your Wi-Fi Network ................................................................................................... 19 Manually Enter the Wi-Fi Information ........................................................................... 19 Connect Through WPS ................................................................................................ 19 Devices Page....................................................................................................................... 20 Wi-Fi Connect Page............................................................................................................. 21 Wi-Fi Options Page.............................................................................................................. 23 MAC Filter .................................................................................................................... 26 Wi-Fi security ....................................................................................................................... 27 Change Wi-Fi Network Names and Passwords ........................................................... 29 Enable or Disable the Block List ................................................................................... 30 Display and Block Currently Connected Devices (Block List) ...................................... 31 View and Unblock Devices (Block List) ........................................................................ 31 Allow or Deny Computers Access to the Network (MAC Filter) .................................... 32 Wi-Fi Channel ...................................................................................................................... 34 Set the Maximum Number of Wi-Fi Devices ........................................................................ 35 Wireless Distribution System (WDS) ................................................................................... 35 Set Up the WDS Base Station ...................................................................................... 36 Set Up a WDS Repeater .............................................................................................. 37 GPS Page ............................................................................................................................ 38 Enable or Disable GPS ................................................................................................ 41 Set the GPS Mode ....................................................................................................... 41 Use Metric Units for GPS ............................................................................................. 42 Dynamic DNS ...................................................................................................................... 42 File Sharing for USB Drives ........................................................................................................ 44 Gateway Settings ........................................................................................................................ 47 Settings ................................................................................................................................ 47 General ......................................................................................................................... 47 General > Software and Reset ..................................................................................... 48 General > System Logs ................................................................................................ 50 General > Date & Time Settings ................................................................................... 51
TOC iii General > MAC Address Cloning ................................................................................. 53 General > Remote Management .................................................................................. 54 Network > Setup ........................................................................................................... 55 Network > Access Point Name ..................................................................................... 57 Network > SIM Security ................................................................................................ 58 Network > Status Details .............................................................................................. 59 Network > Broadband Settings (Dual WAN) ................................................................ 62 Router > Basic .............................................................................................................. 63 Router > Port Forwarding ............................................................................................. 65 Router > Port Filtering .................................................................................................. 67 Router > Address Reservation ..................................................................................... 68 _Toc370826571 Firewall Rules ...................................................................................................................... 70 Support ................................................................................................................................ 72 About ................................................................................................................................... 73 Feedback ............................................................................................................................. 75 Ethernet WAN Settings ........................................................................................................ 76 Connect the Ethernet WAN Port .................................................................................. 76 Specify WAN Settings .................................................................................................. 77 MTU Size ...................................................................................................................... 78 Change the MTU Size .................................................................................................. 80 LED Settings ........................................................................................................................ 80 Router Settings .................................................................................................................... 80 UPnP (Universal Plug and Play) .................................................................................. 81 DHCP ........................................................................................................................... 81 DNS Mode .................................................................................................................... 82 Enable Port Forwarding ................................................................................................ 83 Enable Port Forwarding for an Application ................................................................... 83 Disable Port Forwarding for an Application .................................................................. 84 DMZ – General ............................................................................................................. 84 Enable DMZ ................................................................................................................. 84 Configure DMZ ............................................................................................................. 85 Enable Port Filtering ..................................................................................................... 85
TOC iv Enable Port Filtering for an Application ........................................................................ 86 Disable Port Filtering for an Application ....................................................................... 86 Login Settings ...................................................................................................................... 87 Change the Gateway URL ........................................................................................... 87 Change the admin Password ....................................................................................... 87 Mobile Network Settings ............................................................................................................. 89 View Network Activation Information ................................................................................... 89 View Data Usage ................................................................................................................. 89 Network Settings .................................................................................................................. 90 Set the Roaming Mode ................................................................................................. 90 Enable or Disable the Roaming Guard Warning Message ........................................... 91 Set the Network Mode .................................................................................................. 91 Configure Access Point Names ........................................................................................... 92 Software and Reset .................................................................................................................... 93 Export and Import Settings .................................................................................................. 93 Export Settings ............................................................................................................. 93 Import Settings ............................................................................................................. 93 Update the Software and Firmware ..................................................................................... 94 Download Software Updates ........................................................................................ 94 Upgrade Firmware from a File ...................................................................................... 95 Reset Your Gateway ............................................................................................................ 95 Clear Account Details Only .......................................................................................... 95 Reset Device Settings Only .......................................................................................... 96 Reset the Gateway to Factory Default Settings ........................................................... 96 Set Up a Virtual Private Network (VPN) ...................................................................................... 98 VPN Overview ..................................................................................................................... 98 Set Up a Remote Client-to-Gateway VPN ........................................................................... 98 Add VPN Users ............................................................................................................ 98 Specify the Client-to-Gateway VPN Connection ........................................................ 100 Enable the Client-to-Gateway VPN ............................................................................ 102 Configure a Windows Computer as a Remote Client ................................................. 103 Configure a Mac Computer as a Remote Client ................................................................ 105 Set Up a Site-to-Site VPN .................................................................................................. 108
TOC v Specify the Site-to-Site VPN Connection ................................................................... 108 Enable the Site-to-Site VPN ....................................................................................... 109 Frequently Asked Questions ..................................................................................................... 111 How Can I Tell I’m Connected to 3G or LTE? ................................................................... 111 How Do I Connect to Wi-Fi? .............................................................................................. 111 Is Roaming on LTE Supported? ........................................................................................ 111 What Do I Do if I Forget the Main or Guest Wi-Fi Password? ........................................... 112 What Do I Do if I Forget the Administrator (admin) Password? ......................................... 112 If the Connection is “Always On,” Am I Always Being Billed? ............................................ 113 Questions About GPS........................................................................................................ 113 What is GPS? ............................................................................................................. 113 Where Can I Use GPS? ............................................................................................. 113 How Do I Enable or Disable GPS? ............................................................................. 113 What are some GPS Limitations? .............................................................................. 113 How Can I Stream GPS Data to Use With a Third-party GPS Application? ............... 113 Questions About WPS ....................................................................................................... 114 What is WPS? ............................................................................................................ 114 How do I Use WPS? ................................................................................................... 114 If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to Connect Via Wi-Fi? .................................................................................................... 114 How Do I Access My Corporate Network Through a VPN? ............................................... 114 Are Terminal Sessions Supported? ................................................................................... 115 Tips ........................................................................................................................................... 116 Gateway Location .............................................................................................................. 116 Improving Signal Strength ................................................................................................. 116 Improving 3G Network Service .......................................................................................... 117 Improving Wi-Fi Performance ............................................................................................ 117 Security Tips ...................................................................................................................... 118 Finding the MAC Address .................................................................................................. 118 Finding the IP Address ...................................................................................................... 119 Troubleshooting ........................................................................................................................ 121 General Tips ...................................................................................................................... 121 Insufficient Signal Strength ................................................................................................ 121
TOC vi Cannot Connect to Wi-Fi ................................................................................................... 121 Cannot Display the Home Page ........................................................................................ 122 Cannot Connect to the Mobile Broadband Network .......................................................... 123 GPS Doesn’t Seem to Be Available ................................................................................... 124 Cannot Check for Updates ................................................................................................ 124 Technical Specifications ........................................................................................................... 125 Radio Frequency and Electrical Specifications .................................................................. 125 Software Specifications ..................................................................................................... 126 Environmental Specifications ............................................................................................. 127 Mechanical Specifications ................................................................................................. 127 Safety Information ..................................................................................................................... 129 Important Notice ................................................................................................................ 129 Safety and Hazards ........................................................................................................... 129 Regulatory Notices .................................................................................................................... 130 Legal ......................................................................................................................................... 132 Patents .............................................................................................................................. 132 Licenses ............................................................................................................................ 132 GNU General Public License (Version 2) ................................................................... 132 GNU General Public License (Version 3) ................................................................... 138 GNU Lesser General Public License (Version 2.1) .................................................... 150 GNU Lesser General Public License (Version 3) ....................................................... 158 License ....................................................................................................................... 161 libxml2 License ........................................................................................................... 162 locapi License ............................................................................................................. 163 pimd License .............................................................................................................. 164 shadow License .......................................................................................................... 165 ISC License ................................................................................................................ 165 OpenSSL License ...................................................................................................... 166 Original SSLeay License ............................................................................................ 167 Trademarks........................................................................................................................ 168 Copyright ........................................................................................................................... 168 Limitation of Liability .......................................................................................................... 169 Additional Information and Updates ................................................................................... 169
TOC vii Index ......................................................................................................................................... 170
Get Started 1 Get Started The following topics give you all the information you need to set up your gateway and Sprint service the first time. Package Contents Your package includes several items. ● NETGEAR 4G LTE Gateway 6100D ● Power adapter ● Micro-SIM (pre-installed) ● Ethernet cable ● Get Started poster Your Gateway The following illustrations show your gateway’s LEDs, buttons, and connectors. Front View
Get Started 2 Back View Care and Maintenance As with any electronic device, you should handle the gateway with care to ensure reliable operation. Follow these guidelines in using and storing your device. ● Protect your device from liquids, dust, and excessive heat. ● Do not apply adhesive labels to your device. They may cause your device to overheat and may alter the antenna’s performance. System Requirements The following items are required to use your NETGEAR 4G LTE Gateway 6100D. ● One or more computers that support Wi-Fi (802.11b/g/n or 11ac) ● Web browser (required if you’ll be using the browser interface to view status and to configure settings). The following browsers are supported:  Internet Explorer (version 8 and above)  Firefox (version 3.6.24 and above)  Chrome (version 30 and above) If you’ll be connecting to your gateway through Ethernet:  Computer with an available Ethernet port Set Up Your Gateway The following topics describe how to set up and start using your gateway. Attach the Antennas The gateway comes with two external antennas that are interchangeable. 1. Attach the antennas to the gateway.
Get Started 3 2. Adjust the antennas so that they are vertical. Place Your Gateway Place your gateway in a location with a good 3G or LTE signal. 1. Place your gateway in a location with good 3G or 4G coverage, such as near a window. Note: When the gateway is powered on, you can use the Signal Quality LED to position the gateway in the location with the best signal strength. 2. Also, for best results, place your gateway:  Near the center of the area where your computers and other devices operate, and preferably within line of sight to your Wi-Fi devices.
Get Started 4  So it is accessible to an AC power outlet and near Ethernet cables for wired computers.  In an elevated location such as a high shelf, keeping the number of walls and ceilings between the gateway and your other devices to a minimum.  Away from electrical devices that are potential sources of interference. Equipment that might cause interference includes ceiling fans, home security systems, microwaves, computers, the base of a cordless phone, or a 2.4 GHz cordless phone.  Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Start Your Gateway for the First Time Learn how to start your gateway for the first time. The gateway is designed to activate automatically the first time that it is turned on using ‘hands-free activation’. Typically, the activation process will be seamless, not requiring any action on your part. To start your gateway: 1. Connect the power adapter to the gateway and plug the power adapter into an electrical outlet. 2. Make sure that the Power On/Off button on the rear panel of the gateway is pressed in.  The Power and Wi-Fi LEDs light.  The gateway automatically connects to a 3G or LTE network, and the 3G LED or the LTE LED lights.  The Internet LED lights to show that you have Internet access. If your account did not activate for some reason, connect to the gateway network and use a Web browser to log in to the gateway. Alerts on the home page allow you to try the activation again. You must activate your account before you can use Sprint data services. Connect to Your Gateway’s Network You can connect with Wi-Fi or you can use an Ethernet cable for a wired connection to an Ethernet LAN port. Tip: The Wi-Fi network name and password are on the label of the gateway. Tip: Alternatively, you can use WPS to connect your computer or device to the gateway, if your computer or device supports WPS. (See Connecting Through WPS.)
Get Started 5 To find and select a Wi-Fi network, then connect with Wi-Fi: 1. Do one of the following, depending on your operating system.  Windows 7: Right-click the Wi-Fi icon in the system tray.  Windows Vista: Click Control Panel > Network and Internet > Network and Sharing Center > Connect to a network.  Windows XP: Click Control Panel > Network Connections > Wireless Network Connections > View available wireless networks.  Mac: Click the AirPort icon (in the upper right corner of your screen).  Linux: Please see the user documentation of the Linux distribution.  Other operating systems: Please see the user documentation for your operating system or computer. 2. Select the Wi-Fi network for the gateway and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password on the gateway label.) To use WPS to connect with Wi-Fi: 3. Check the WPS instructions that came with your computer or wireless device. 4. Press the WPS button on the gateway. ■ For 2 minutes, the gateway tries to detect a computer or wireless device that is using WPS to connect to its Wi-Fi network. 5. On your computer or wireless device, press its WPS button or follow its WPS instructions. ■ Your computer or wireless device connects to the Wi-Fi network. To connect with Ethernet: A yellow Ethernet cable comes in the package with your gateway. 1. Connect an Ethernet cable (included in the package) to one of the yellow Ethernet LAN ports on the rear panel of the gateway. 3. Connect the other end of the Ethernet cable to an Ethernet port on your computer.
Get Started 6 The Ethernet LAN LED on the gateway lights. Your computer connects to the gateway’s local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected. Get Help Learn where you can get more information or assistance. Visiting the Sprint Website Sign on to sprint.com to get up-to-date information on Sprint services and options. ● Review coverage maps. ● Access your account information. ● Add additional options to your service plan. ● Purchase accessories. ● Check out frequently asked questions. ● And more. Contacting Sprint Customer Service You can reach Sprint Customer Service online or by calling toll-free. ● Log in to your account at sprint.com. ● Call us toll-free at 1-888-788-4727 (business use) or 1-888-211-4727 (personal use).
7 Gateway Basics Learn about the buttons, connectors, and other components of your gateway. Your gateway provides a simple way to use your Internet connection (3G or LTE) with any Wi-Fi-enabled device, and to share your Internet connection with friends and family. Components of Your Gateway Your gateway consists of several main components. ● Main and Guest Wi-Fi networks: The Wi-Fi networks (access points) connect your computers and other Wi-Fi-enabled devices to the gateway.
8 ● Main Wi-Fi dual-band: The gateway has two Main Wi-Fi networks, so you can connect with 2.4 GHz or 5 GHz Wi-Fi. To connect with 5 GHz, your computer or Wi-Fi-enabled device must support 5 GHz. ● Modem: The modem connects your gateway to the Internet via the best available network (customizable):  LTE – Newer technology, faster speeds compared with 3G  3G – CDMA technology, more widely available compared with LTE ● Routing hardware: The routing hardware handles traffic between the modem, the Wi-Fi access point, and the Wi-Fi network. ● USB port: You can connect a USB drive and share it. 3G and LTE Networks These wireless networks connect you to the Internet. Depending on your coverage area, you may have: ● Only LTE coverage ● Only 3G coverage ● A combination of these networks The gateway automatically connects to the fastest network that is available to you. If you have both 3G and LTE coverage and your connection happens to get disrupted, your gateway can automatically switch to the other network. (For more information, see Mobile Broadband Information and Settings.) Your gateway is designed to always connect to an available network if possible. If your gateway is not connected (dropped signal, roaming not supported, etc.) the Signal Strength LED is off. The connection status can also be seen on your gateway’s Network > Status Details Page. Your gateway can be set to connect automatically to the best available network, or to connect to LTE or 3G networks only. See Setting the Allowed Network Mode. Your gateway can also be set to allow roaming on Sprint networks, domestically, and internationally. See Setting the Roaming Mode. Power Button Use the Power button to turn your gateway on and off.
9 To turn your gateway on: 1. Make sure that power adapter for your gateway is plugged in to an electrical outlet. 2. Press the Power On/Off button so that it is in the on position. Note: The LEDs on the gateway light unless you logged in to the gateway and turned off the LEDs from the Device page. To turn your gateway off: ■ Press the Power On/Off button so that it is in the off position. Note: The LEDs on the gateway turn off. LEDs The LED status indicators show the gateway’s Internet and network connections. LED Description Signal Quality 5 bars: Excellent coverage. 4 bars: Strong coverage. 3 bars: Moderate coverage. 1 bar: Poor coverage. Off: No coverage. 3G Connection Solid blue: The gateway has a connection with the 3G network. Off: The gateway does not have a 3G connection. LTE Connection Solid blue: The gateway has a connection with the 4G LTE network. Off: The gateway does not have a 4G connection. Wi-Fi Solid green: The 2.4 GHz wireless radio is on. Solid purple: The 5 GHz wireless radio is on. Solid blue: Both the 2.5 GHz and the 5 GHz wireless radios are on. Off: The wireless radios are off. Ethernet WAN Solid blue: The Ethernet WAN port is connected to a device and is ready. Off: The gateway does not detect a link on this port. Ethernet LAN Solid blue: One or more local Ethernet ports 1-4 have detected wired links. Off: The gateway does not detect links on these ports. USB Solid blue: The gateway has accepted the USB device and the USB device is ready.
10 Off: No USB device is connected. Internet Solid blue: The Internet connection is ready. Solid amber: Network error. Slow blinking amber: The gateway failed to cut over from an Internet WAN connection to a mobile broadband connection. Off: No Internet connection. Power Solid green: The gateway is ready. Slow blinking green: The gateway is powering up. Solid red: System failure. Slow blinking red: Thermal cut off alarm. Off: No power is supplied to the gateway. Wi-Fi On/Off Solid blue: The wireless radios are on. Off: The wireless radios are off. WPS Solid blue: WPS security is enabled. Blinking blue: Someone is using WPS to join the gateway’s Wi-Fi network. Off: WPS is not in use. Micro-SIM Your gateway comes with a pre-installed micro-SIM that gives you access to the Sprint network. Launch Your Mobile Network Connection After your gateway powers on and boots up, a connection to the best available network (3G, 4G, or LTE) is launched automatically. Your gateway remains connected at all times, unless: ● You are out of signal range or the signal is blocked. ● You are in a roaming area and you have chosen not to allow roaming. Note: Even though your gateway is connected, you are only billed when data is sent or received. See If the Connection is “Always On,” Am I Always Being Billed?
Web Browser Interface 11 Web Browser Interface When you connect to the gateway network (either with Wi-Fi or with an Ethernet cable), you can use a Web browser to log in to your gateway to view or change its settings. Log In to Your Gateway Tip: If you want to change your gateway’s Wi-Fi settings, use a wired Ethernet connection to avoid being disconnected when the new Wi-Fi settings take effect. To log in to your gateway: 1. On a computer or wireless device that is connected to your gateway’s network, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press the Down Arrow key and then press the Enter key. (If you don’t press the Down Arrow first, a Google search starts and you are not prompted to log in to your gateway.) 4. If your Web browser displays an error message, see Cannot Display the Home Page. Home Page The home page is the entry page when you log in to the gateway. You can: ● Activate your account if it did not automatically activate. ● View your data usage and status information for your data connection. ● Manage your mobile broadband network connection and Wi-Fi connections. ● View alert messages.
Web Browser Interface 12 Item Description Home Click to view the Home Page. Devices Click to view the Devices Page. Wi-Fi Click to view the Wi-Fi Page. GPS Click to view the GPS Page. Settings Click to view the Settings Page. Connection Details Mobile broadband connection information – See Mobile Broadband Information and Settings. Devices Connected List of devices connected to the gateway’s Main or Guest Wi-Fi networks. My Account Summary Basic information about your Sprint data plan. For more details, click My Sprint to connect to your account at mysprint.sprint.com/mysprint. Twitter® Click to view the AirCard Twitter feed in a new browser window or tab. (Your
Web Browser Interface 13 device must be connected to the network for this option to work.) Facebook® Click to view the AirCard Facebook page in a new browser window or tab. (Your device must be connected to the network for this option to work.) Feedback Click to send NETGEAR your comments on your gateway. See Feedback Page. (Your device must be connected to the network for this option to work.) International Information Click to view Sprint’s International Coverage Areas search feature in a new browser window or tab. (Your device must be connected to the network for this option to work.) Important Information Click to read important safety information about the gateway. Alerts Alerts remain until issue is resolved. Data Usage Session Estimated data usage for current session. Data Usage of This Month Estimated data usage for current billing period. Alerts Alerts notify you about situations that require your attention and suggest the actions you need to take to resolve them. The following information is displayed for each alert. Item Description Alert title A short description of the issue to be addressed. Description The alert message and, if appropriate, links or buttons to take action on the alert. (For example, the “Update now” link in the second alert shown above would take you to the Software Update screen.) The alerts disappear only when the issues they describe are resolved. See Alerts for a list of alerts you may encounter and the corrective actions required. Some of the alerts you may encounter include: ● Software Update Available ● Max Wi-Fi devices reached
Web Browser Interface 14 ● Mobile Broadband disconnected ● Wi-Fi is off ● Gateway is not activated ● SIM errors ● Roam Guard Activate Your Account from the Home Page Until your account is activated, you cannot use Sprint data services. To activate your account: 1. On the home screen, go through the alerts until you see the Hotspot not activated alert. 2. Click Retry Activation. 3. Follow any instructions that may appear. Data Usage Data usage estimates are shown in the Data Usage section of the home page. Note: Data usage amounts are approximate and should not be used for billing purposes. For accurate data usage amounts, check with Sprint or click the My Sprint link in the My Account Summary section to view your account details.
Gateway Basics 15 The Data Usage section displays monthly billing period statistics and current session statistics. Item Description Current billing cycle Usage of This Month The amount of data sent and received during the billing period for each network type. Reset button Click to set the displayed monthly usage values to 0MB. Important: This does not reset the actual data usage for the billing cycle. Session Used Data amount used since your device connected to the network Elapsed time Length of time that your device has been connected to the network My Account Summary The My Account Summary section shows basic information about your plan, and includes a link to see more detailed information. The following information is displayed. Item Description My Data Plan The type of Sprint data plan used on your gateway. My Number The telephone number linked to your data plan. My Sprint Click to connect to your account at mysprint.sprint.com/mysprint. Connection Details The Connection Details section shows details about your mobile broadband service and connection state, and lists the devices that are connected to the Main and Guest Wi-Fi networks.
Gateway Basics 16 The following information is displayed. Item Description Signal strength and roaming status The more bars, the stronger the signal. A triangle in the icon means your device is roaming. See Signal Information for details. Network carrier name Name of the available network. For example, “Sprint”. Network type LTE or 3G Send / Receive indicators Up (sending data) / Down (receiving data) This icon appears when you are connected to the mobile network. Roaming message Indicates whether your device is roaming on a Sprint network, domestically, or internationally. Connect / Disconnect button Click this button to connect or disconnect your device from the mobile network. Devices Wi-Fi 2.4 GHz: A list of devices currently connected to the Main Wi-Fi 2.4
Gateway Basics 17 Connected GHz network. Wi-Fi 5 GHz: A list of devices currently connected to the Main Wi-Fi 5 GHz network Guest Wi-Fi: A list of devices currently connected to the Guest Wi-Fi network. You can click any of the device names to view their details, or to block them from using your network. See Displaying and Blocking Currently Connected Devices (Block List).
Your Network Connections 18 Your Network Connections Find out how to launch, share, and end your Internet network connection. Launch Your Mobile Network Connection After your gateway powers on and boots up, a connection to the best available network is launched automatically. Your gateway remains connected at all times, unless: ● You are out of signal range or the signal is blocked. ● You are in a roaming area and you have chosen not to allow roaming. Note: Even though your gateway is connected, you are only billed when data is sent or received. See If the Connection is “Always On,” Am I Always Being Billed? Set up a Guest Wi-Fi Network You can create a separate Guest Wi-Fi network that you can share with temporary users. Computers and wireless devices on the Guest Wi-Fi network: ● Cannot access devices that are on the Main Wi-Fi network (such as printers or other computers) ● Cannot log in to the gateway to change its settings Turn the Guest Wi-Fi Network On You can turn on the Guest Wi-Fi network on the gateway’s Wi-Fi page. To turn the guest Wi-Fi network on: 4. On a computer or wireless device that is connected to your gateway, launch a Web browser. 5. In the address or URL field of your browser, type http://myrouter. 6. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 7. Click Wi-Fi. 8. In the Guest Wi-Fi area, click Turn On.
Your Network Connections 19 Turn the Guest Wi-Fi Network Off You can turn off the Guest Wi-Fi network on the gateway’s Wi-Fi page. To turn the guest Wi-Fi network off: 9. On a computer or wireless device that is connected to your gateway, launch a Web browser. 10. In the address or URL field of your browser, type http://myrouter. 11. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 12. Click Wi-Fi. 13. In the Guest Wi-Fi area, click Turn Off. Share Your Wi-Fi Network Your gateway provides two ways of sharing your network connection with other users. ● Users find and select the Main or Guest Wi-Fi network information. ● User connects to the Main or Guest Wi-Fi network using WPS. Manually Enter the Wi-Fi Information Users can connect to the network by manually entering the Wi-Fi information. Share your network connection with others: 1. Provide the Main or Guest Wi-Fi network name and password to them. 2. Users must open their device’s Wi-Fi network manager and connect to the Main or Guest Wi-Fi network using the password you provided. (See How Do I Connect to Wi-Fi?) Connect Through WPS Wi-Fi Protected Setup (WPS) provides a fast, simple, and secure way to connect WPS-enabled devices to your Wi-Fi network. With WPS, you don’t have to give the name (SSID) and Wi-Fi password of your Main or Guest network to other users. The WPS feature is available on certain cameras, printers, smartphones, and laptops. These devices have either a hardware button or a WPS-related option in the software. Please consult the user documentation of your device. WPS is always available for the Main and Guest Wi-Fi networks as long as the Wi-Fi radio is on. WPS is not available in the following situations:
Your Network Connections 20 ● The Wi-Fi radio is off because someone pressed the Wi-Fi On/Off button on the gateway. ● The Wi-Fi security option is WPA Personal, WEP, or WEP-related (for example, “WEP 64 Bit Open”). (WPS is available if the Wi-Fi security option is WPA/WPA2 Personal.) (See Wi-Fi Security.) ● Broadcast network name is not enabled. (See Options Tab.) ● MAC Filter Mode is “White list (Allow only those in list)”, but no computers have been added to the list. (See “Specifying Computers That Can Access the Network” in Allowing or Denying Computers Access to the Network (MAC Filter).) If the maximum number of connected devices on the chosen network (Main or Guest) has already been met, an error message indicating that the maximum number of devices has been reached is displayed when you attempt WPS. Disconnect one of the connected devices and then retry. You can use the WPS button on the gateway or you can log in to the gateway and use the Wi-Fi > Connect page. Devices Page The Devices page lets you see lists of devices that are connected to your Main and Guest Wi-Fi networks. Note: These lists are also shown in the Devices Connected section on the left side of the page. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Your Network Connections 21 4. Click Devices. The following information is displayed. Item Description Main Wi-Fi (2.4 GHz) A list of devices currently connected to the Main Wi-Fi network in the 2.4 GHz band. Main Wi-Fi (5 GHz) A list of devices currently connected to the Main Wi-Fi network in the 5 GHz band. Guest Wi-Fi A list of devices currently connected to the Guest Wi-Fi network. Ethernet A list of devices currently connected to the device through an Ethernet connection to an Ethernet LAN port. You can click any of the device names to view detailed information, and to block them from using your network. See Displaying and Blocking Currently Connected Devices (Block List). Wi-Fi Connect Page From the Wi-Fi page, you can configure the Wi-Fi network, including Wi-Fi security. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Your Network Connections 22 4. Click Wi-Fi. You can configure access to your Main and Guest Wi-Fi networks. You can: ● Edit the Main or Guest Wi-Fi names and passwords. See Change Wi-Fi Network Names and Passwords. ● Turn the Guest Wi-Fi network on or off. See Setting up a Guest Wi-Fi Network. ● Connect devices using WPS. See Connecting Through WPS. The following information is displayed. Item Description Main Wi-Fi (2.4 GHz) Name This is the name that identifies your Main Wi-Fi network and is visible to other Wi-Fi-enabled devices. See Change Wi-Fi Network Names and Passwords. WPS Connect a device to the Main Wi-Fi network using WPS. See Connecting Through WPS. Main Wi-Fi (5 GHz) Name This is the name that identifies your Main Wi-Fi network and is visible to other Wi-Fi-enabled devices. See Change Wi-Fi Network Names and Passwords. WPS Connect a device to the Main Wi-Fi network using WPS. See Connecting Through WPS.
Your Network Connections 23 Guest Wi-Fi Turn Off / Turn On Click this button to turn the Guest Wi-Fi network on or off. Note: The rest of the Guest Wi-Fi fields / buttons appear only when the Guest Wi-Fi network is on. Name This is the name that identifies your Guest Wi-Fi network and is visible to other Wi-Fi-enabled devices. See Change Wi-Fi Network Names and Passwords. Wi-Fi Options Page From the Wi-Fi Options page, you can configure your Wi-Fi network’s connection settings and security, and additional Wi-Fi options. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Your Network Connections 24 4. Click Wi-Fi > Options. You can: ● Edit the Main or Guest Wi-Fi names and passwords. See Change Wi-Fi Network Names and Passwords.
Your Network Connections 25 ● Configure your Wi-Fi network’s connection parameters and security, and additional Wi-Fi options. ● Specify the maximum number of devices that can connect to the WiFi network. Note: For some of these Wi-Fi settings, if you change them, all connected devices will be disconnected and have to reconnect after the settings are saved. The following information is displayed. Item Description Main Wi-Fi Network Name This is the name that identifies your Main Wi-Fi network and is visible to other Wi-Fi-enabled devices. (See Change Wi-Fi Network Names and Passwords.) Guest Wi-Fi Network name This is the name that identifies your Guest Wi-Fi network and is visible to other Wi-Fi-enabled devices. (See Change Wi-Fi Network Names and Passwords.) Wi-Fi Options Wi-Fi Range Short Medium Long Connection Connection Rate This setting determines the type of Wi-Fi devices that can connect to your network. For the Main and Guest 2.4 GHz networks, the default connection is Up to 300 Mbps. The other choices are Up to 130 Mbps and Up to 54 Mbps. For the 5 GHz network, the default connection rate is Up to 300 Mbps. The other choices are Up to 400 Mbps and Up to 800 Mbps. Wi-Fi Channel This is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. See Wi-Fi Channel. RTS Threshold This setting specifies the smallest packet size, in bytes, for which RTS/CTS (Request to Send/Clear to Send) handshaking is used. The recommended value is 2347. Change this value only if you’re experiencing inconsistent data flow. Make only minor changes to this value.
Your Network Connections 26 Fragmentation Threshold This setting specifies the largest allowable size, in bytes, for a packet. If the packet is larger than this, it is fragmented into multiple packet before it is transmitted. To prevent poor network performance, it’s recommended to keep this value as large as possible (up to 2346). Security Broadcast Network Name If broadcast is enabled (Yes), the wireless network is displayed in the list of Wi-Fi networks available in the local area. For increased security, set this field to No. You will need to give the Wi-Fi network name (Main or Guest) to the people who will be accessing your network, and WPS will not be available. Encryption The type of security used by the Main Wi-Fi network. See Wi-Fi Security. Guest Encryption The type of security used by the Guest Wi-Fi network. See Wi-Fi Security. MAC Filter MAC (Media Access Control) filtering can prevent unauthorized wireless devices from connecting to your network. The MAC filter is used to grant (“white list”) or block (“black list”) wireless devices access to the Wi-Fi and mobile broadband (3G or LTE) networks. Access is based on the MAC address of each wireless device. MAC filtering increases security of your network. You can give access to your network, based on the MAC address of the wireless devices. This makes it harder for a hacker to use a MAC address to access your network. To set up MAC filtering or turn it off: 5. On a computer or wireless device that is connected to your gateway, launch a Web browser. 6. In the address or URL field of your browser, type http://myrouter. 7. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Your Network Connections 27 8. Click Wi-Fi > MAC Filter. You can: ● Turn MAC filtering off (“None”) or on (“Block List” or “White List”). ● Add or remove a device from the list. (See “Specifying Computers That Can Access the Network” and “Specifying Computers That Are Not Allowed to Access the Network” in Allowing or Denying Computers Access to the Network (MAC Filter)). The following information is displayed. Item Description MAC Filter Mode ● None – Any device can connect to the Wi-Fi networks. ● Black List – The listed devices will not be able to connect to the Wi-Fi networks. ● White List – Only the listed devices will be allowed to connect to the Wi-Fi networks. Black List or White List Name A description of the device (the owner’s name, the device’s purpose, etc.) MAC Address The device’s MAC address. Wi-Fi security Learn about the Wi-Fi security options available to you. By default Wi-Fi security is enabled for your device and its Wi-Fi networks.
Your Network Connections 28 Note: All devices used with the gateway must support the selected security type. Note: WPS is available only if you select either a WPA2 Personal option (including WPA/WPA2 Personal) or no security (not recommended). (See Connecting Through WPS.) Note: WEP is available only for the guest network. You can change the security used for Wi-Fi: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > Options. 5. In the list beside Encryption (for Main Wi-Fi) or Guest Encryption (for Guest Wi-Fi) select one of the following options. Note that not all options may be available, depending on the Connection Rate.  None: No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)  WEP 64 Bit – Open: This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication.  WEP 64 Bit – Shared: This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.  WEP 128 Bit – Open: This option provides security, but it’s relatively weak (but stronger than WEP 64 Bit – Open). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication.
Your Network Connections 29  WEP 128 Bit – Shared: This option provides security, but it’s relatively weak (but stronger than WEP 64 Bit – Shared). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.  WPA PSK TKIP: This is a strong security standard that is supported by most Wi-Fi devices.  WPA2 PSK AES: This is a stronger, newer security standard that is limited to newer Wi-Fi devices.  WPA2 PSK TKIP: This is a stronger, newer security standard that is limited to newer Wi-Fi devices.  WPA/WPA2 Enterprise (recommended setting if any of your devices are more than two years old): Wi-Fi devices that use either WPA or WPA2 can connect to the NETGEAR 6100D. Supported by most Wi-Fi devices. 6. Click Submit. The option you select determines the Wi-Fi security used and also the maximum length of the Wi-Fi password. Change Wi-Fi Network Names and Passwords The Main and Guest Wi-Fi network names identify your Wi-Fi networks and are visible to other Wi-Fi-enabled devices. You can change the names and passwords for your Main and Guest Wi-Fi networks on the gateway’s Wi-Fi > Options page. For optimal security, you should make your Wi-Fi network names and passwords unique, and change them on a regular basis. Note: If you change either of the Wi-Fi network names or passwords, all connected devices will be disconnected and will have to reconnect using the new values. Note: For security reasons, it’s recommended you disable SSID Broadcast. (See Options Section.) To make your Wi-Fi passwords more secure: ● Use numbers and both uppercase and lowercase letters. ● Use special characters (for example, ‘@’, ‘#’, etc.).
Your Network Connections 30 Also, the password length depends on the Wi-Fi encryption type that you’ve selected. (See Wi-Fi Security.) ● None – No password is required. ● WEP 64 bit – Open: The password must be 5 ASCII characters. ● WEP 64 bit – Shared: The password must be 5 ASCII characters. ● WEP 128 bit – Open: The password must be 13 ASCII characters. ● WEP 128 bit – Shared: The password must be 13 ASCII characters. ● WPA-Personal TKIP: The password must be 8 to 63 ASCII characters. ● WPA-Personal TKIP/AES: The password must be 8 to 63 ASCII characters. ● WPA2-Personal TKIP/AES: The password must be 8 to 63 ASCII characters. ● WPA/WPA2 Personal: The password must be 8 to 63 ASCII characters. To change the Wi-Fi network name and password: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > Options 5. In the Main Wi-Fi and Guest Wi-Fi sections, change the Network Name and Password fields as desired. (The required lengths appear beneath the fields.) 6. Click Submit. 7. When prompted, click Submit again. (All devices that were connected will have to reconnect with the new settings.) Enable or Disable the Block List You can enable your gateway’s block list on the gateway’s Wi-Fi MAC Filter page. This lets you identify devices that should not be allowed to access your Wi-Fi networks. To enable or disable the Wi-Fi block list (MAC filtering): 1. On a computer or wireless device that is connected to your gateway, launch a Web browser.
Your Network Connections 31 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > MAC Filter. 5. Beside MAC Filter Mode, select Black List to block devices, or select White List to prevent devices from being blocked. 6. Click Submit. Display and Block Currently Connected Devices (Block List) To detect a potential intruder, you may want to display a list of the Wi-Fi-enabled devices that are currently connected to your gateway. You can view this list the gateway’s home page. To stop a device from connecting to your network, you can add it to your gateway’s block list. The blocked device will not be able to connect again until you choose to unblock it. (See View and Unblock Devices (Block List).) Note: You have to enable the block list before you can block devices from using your Wi-Fi networks. (See Enable / Disable the Block List.) To manage the block list: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) The Devices Connected section of the home page shows a list of the devices connected to your Main and Guest Wi-Fi networks. 4. To block a listed device, click its device name. The device’s IP address and MAC address display. 5. Click Block Device. 6. Click Block Device again. View and Unblock Devices (Block List) You can view a list of devices that you have blocked (see Displaying and Blocking Currently Connected Devices (Block List)) from connecting to your gateway on your gateway’s Wi-Fi MAC Filter page.
Your Network Connections 32 To allow any of these devices to connect to the network again, you can remove them from your device’s block list. To view and unblock devices on the block list: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > MAC Filter. A list of the devices blocked from using your Wi-Fi networks appears. 5. Click the beside the device you want to unblock. The device is removed from the list immediately. Allow or Deny Computers Access to the Network (MAC Filter) MAC (Media Access Control) filtering can prevent unauthorized wireless devices from connecting to your network. The MAC filter is used to grant (“white list”) or block (“black list”) wireless devices access to the Main and Guest Wi-Fi networks. Access is based on the MAC address of each wireless device. In the MAC Filter page (Wi-Fi > Mac Filter), you can choose one of three modes: ● None – All computers are allowed to access the network. ● Black list – All computers are allowed to access the network, unless they’re in this list. ● White list – Only computers that are in this list are allowed to access the network. Regardless of the mode, a user must provide the correct Wi-Fi password to access the network. To specify computers that can access the network: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > MAC Filter. 5. Beside MAC Filter Mode, select White list.
Your Network Connections 33 4. In the empty Name field, enter a name for the device. For example, “Amy’s PC”. 5. In the empty MAC Address field, enter the MAC address of the device you’re adding to the list. (If you don’t know this address, see Finding the MAC Address.) Click the beside the row. 6. Repeat steps 4 and 5 for each computer for which you want to allow access. IMPORTANT: Make sure you add the computer you are using, or else you will not be able to access the network after your device resets. 7. Click Submit. To specify computers that are not allowed to access the network: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > MAC Filter. 5. Beside MAC Filter Mode, select Black list. 6. Determine and block an undesired user of your network: ● In the Devices Connected section, if you see a device you don’t recognize, you can click its name and compare its MAC address to the MAC address of each of the devices on your network. To determine the MAC address of each device you have, see Finding the MAC Address. If none of your devices have this MAC address, that device might be an intruder. ● In the empty Name field, enter a name for the device. For example, “Amy’s PC”. ● In the empty MAC Address field, enter the MAC address of the device you’re adding to the list. ● Click the beside the row. 7. For each device you want to block, repeat step 4. Tip: You can also block the device from the device list. See Displaying and Blocking Currently Connected Devices (Block List).
Your Network Connections 34 Removing a Device From the Allowed or Disallowed Lists 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > MAC Filter. 5. In the list of allowed/disallowed devices, click the beside the row. 6. Click Submit. Wi-Fi Channel The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. You can change the channel from your gateway’s Wi-Fi Options page. Note: All connected devices will be disconnected and have to reconnect if the channel is changed. To change the Wi-Fi channel: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > Options. 5. Select a different channel number in the Wi-Fi Channel list, or, to have your device automatically determine the channel to use, select Auto. Note: If you choose Auto, your device could reselect the same channel. If this happens, try again. 6. Click Submit.
Your Network Connections 35 Set the Maximum Number of Wi-Fi Devices You can enter the maximum number of Wi-Fi devices that are allowed to connect to the gateway at the same time. If your network is having performance issues, you might want to allow fewer Wi-Fi devices to connect to your gateway at the same time, or change the maximum number of devices that can connect to either the Main Wi-Fi or Guest Wi-Fi networks at the same time. (When Guest Wi-Fi is turned on, the maximum number of Wi-Fi devices is shared between Main Wi-Fi and Guest Wi-Fi.) Note: Your gateway is factory preset to allow a maximum of 64 Wi-Fi devices Note: If you change the Max Wi-Fi Devices value, the Main Wi-Fi and Guest Wi-Fi values automatically adjust to match the new total. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Wi-Fi > Options. 5. Beside Max Wi-Fi, select the total number of Wi-Fi devices that can connect to your device at the same time. Note: The Main Wi-Fi limit cannot be set to 0. 6. Click Submit. Wireless Distribution System (WDS) The gateway can act as a wireless base station or a wireless repeater in a wireless distribution system (WDS). A WDS expands a wireless network through multiple access points. A wireless base station connects to the Internet, can have wired and wireless clients, and sends its wireless signal to an access point that functions as a wireless repeater. A wireless repeater can also have wired and wireless clients, but connects to the Internet through the wireless base station. The following figure shows a wireless repeating scenario. To use the wireless repeating function, your gateway cannot have security enabled and cannot use the auto channel feature. You must set up a wireless base station and a wireless repeater:
Your Network Connections 36 ● Wireless base station. The router acts as the parent access point that bridges traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. To configure this mode, you must know the MAC addresses of the child repeater access point. Often, the MAC address is on the product label. ● Wireless repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you must know the MAC address of the remote parent access point. The gateway is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. However, if you enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected. Before you can set up a wireless network with WDS, both access points must meet the following conditions: ● Use the same SSID, wireless channel, and encryption mode. ● Be on the same LAN IP subnet. That is, all of the access point LAN IP addresses are in the same network. ● All LAN devices (wired and wireless computers) are configured to operate in the same LAN network address range as the access points. Set Up the WDS Base Station You can use the Wireless Repeating Function to set up the base station for a wireless distribution system (WDS). The wireless repeating function works only in hub and spoke mode. The units cannot be daisy-chained. You must know the wireless settings for both units. You must know the MAC address of the remote unit. First, set up the base station, then set up the repeater. To set up the base station: Both units must be set up using the same wireless settings. The wireless network name (SSID) and the wireless mode must be the same and the wireless security option must be set to None. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Your Network Connections 37 4. Click Settings > Wireless Repeating Function. 5. Select the Enable Wireless Repeating Function check box. 6. Select the Wireless Base Station radio button. 7. To prevent wireless clients from associating with the base station and allow LAN client associations only, select the Disable Wireless Client Association check box. Note: You can leave the check box cleared if you prefer wireless clients to be able to associate with the base stations. 8. In the Repeater MAC Address 1 through 4 fields, enter the MAC addresses for the access points that should function as repeaters. 9. If your gateway is the base station, it can function as the “parent” for up to four other access points. 10. Click Submit. Your changes are saved. Set Up a WDS Repeater You can use the Wireless Repeating Function to set up a repeater for a wireless distribution system (WDS). Note: Set up the WDS base station first. See Set Up the Base Station.
Your Network Connections 38 Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the router as the base station with a different brand of router or gateway as the repeater, you might need to change more configuration settings. In particular, disable the DHCP server function on the access point that is the repeater. To configure the gateway as a repeater: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Wireless Repeating Function. 5. Select the Enable Wireless Repeating Function check box. 6. In the Repeater IP Address field, type the IP address of the repeater router. Note: This IP address must be in the same subnet as the base station, but different from the LAN IP address of the base station. 7. To prevent wireless clients from associating with the repeater and allowing LAN client associations only, select the Disable Wireless Client Association check box. Note: You can leave the check box cleared if you prefer wireless clients to be able to associate with the repeater. 8. In the Base Station MAC Address field, enter the MAC addresses for the access point that will be the base station. 9. Click Submit. 10. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the gateway can connect to the Internet or share files and printers with any other computer or server connected to the other access point. GPS Page From the GPS page, you can obtain your current location coordinates (latitude, longitude, altitude, etc.). You can also enable or disable GPS tracking, and choose the tracking method being used (one-time or continuous).
Your Network Connections 39 Your gateway provides GPS functionality to help you figure out where you are and get you where you’re going. There are a couple of requirements to access the GPS service. ● You must accept the GPS privacy agreement. ● GPS must be enabled. The GPS service may not be available if you are indoors. (You may be able to get a GPS lock if your device is very close to a window.) GPS receivers must be able to lock onto the global positioning satellites to accurately determine position. The number of obstructions present indoors often makes accurate position determination impossible. To view or change the GPS settings: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click GPS. You can: ● Start or Stop tracking (if GPS Mode is Continuous)
Your Network Connections 40 ● Update the current location information (if GPS Mode is One-time) Note: The first time that you access GPS, you will be prompted to read and accept the Location-Based Services (LBS) end user license agreement. You must accept the agreement before you can use the GPS feature. Note: For best results, minimize the number of obstructions between your device and the GPS satellites. The following information is displayed. Item Description Most recent position fix Update location / Cancel or Start / Stop If the GPS Mode is: ● One-time: Click Update location to get a location fix, or click Cancel to stop waiting for the fix to complete. ● Continuous: Click Start to begin tracking and refreshing the location fix information regularly, or click Stop to stop tracking. Status Message indicating what the GPS system is doing (For example, “Tracking a fix”, “Searching for satellites”, “Inactive”) Time of fix This is the date and time that the last fix was taken. Latitude Latitude at time of last fix. (For example, “N32.51.73”) Longitude Longitude at time of last fix. (For example, “W105.11.7”) Altitude Elevation at time of last fix. (For example, “40 meters”) Speed Speed at which device was moving at time of last fix. (For example, “3.1 mph”) Heading Direction in which device was moving at time of last fix. (For example, “East”) Satellites The number of satellites used to get the last fix. GPS Settings Enable GPS Turns the GPS service on or off. See Enabling / Disabling GPS. Note: For best results, minimize the number of obstructions between your device and the GPS satellites. Use Metric units This setting specifies whether to use metric units when displaying the GPS results (for example, for altitude, speed, and HEPE). See Using Metric Units. GPS mode This setting determines how often your device should obtain a fix. See Setting the GPS Mode.
Your Network Connections 41 ● One-time – A single fix is used. Use this option if you’ll be using your device at the same location. ● Continuous – Fixes are obtained every few seconds (also known as auto-tracking). This is useful for turn-by-turn (TBT) navigation applications, such as driving directions, and for NMEA-enabled applications. Enable or Disable GPS Before you can access GPS services, you must enable GPS on the gateway’s GPS page. To enable or disable GPS: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click GPS. 5. In the GPS Settings section, select the Enable GPS check box (or clear the check box to disable GPS). 6. Click Submit. Set the GPS Mode The GPS mode determines how often location fixes are done. Location fixes can be done: ● Once (“one-time”, which can prolong the battery life), or ● Periodically (“continuous”) You can set the GPS mode on the gateway’s GPS page: To set the GPS mode: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter.
Your Network Connections 42 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click GPS. 5. In the GPS Settings section beside GPS Mode, select the desired mode (One-time or Continuous). 6. Click Submit. Note: The GPS service must be enabled before you can set the GPS mode. (See Enabling / Disabling GPS.) Use Metric Units for GPS You can use metric units in the display of location information (for example, speed and altitude). You can choose the units on the gateway’s GPS page. Note: The GPS service must be enabled before you can choose the units. (See Enabling / Disabling GPS.) To specify metric units for the GPS: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click GPS. 5. In the GPS Settings section beside Use Metric units, select Yes (or select No to use standard measurements). 6. Click Submit. Dynamic DNS Learn about Dynamic DNS (DDNS), a service that lets you access your gateway by using a host name or domain. A Dynamic DNS (DDNS) service provides a central public database where information (such as e-mail addresses, host names, and IP addresses) can be stored and retrieved. The Dynamic DNS server also stores password-protected information and accepts queries based on e-mail addresses.
Your Network Connections 43 If you want to use a DDNS service, you must register for it. The Dynamic DNS client service provider will give you a password or key. Note: The gateway supports only basic DDNS, and the login and password might not be secure. If you have a private WAN IP address, do not use DDNS service as it can lead to problems To set up DDNS: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Dynamic DNS. 5. If you have registered with a DDNS service provider, select the Use a Dynamic DNS Service check box. 6. Select the name of your Dynamic DNS service provider. 7. Type the host name that your Dynamic DNS service provider gave you. (The DDNS service provider might call this the domain name.) 8. Type the user name for your DDNS account. 9. Type the password (or key) for your DDNS account. 10. Click Submit.
File Sharing for USB Drives 44 File Sharing for USB Drives You can connect a USB drive to the gateway’s USB port and share it with others on your network. You can specify how you want file sharing to be managed for files on a USB device attached to the gateway USB port. To set up file sharing for a USB drive: 1. Connect a USB drive to the USB port on your gateway. 2. On a computer or wireless device that is connected to your gateway, launch a Web browser. 3. In the address or URL field of your browser, type http://myrouter. 4. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
File Sharing for USB Drives 45 5. Click Settings > File Sharing. 6. To allow file sharing, select Enable in the File Server field. When this feature is enabled, all of the files on the USB drive are available as Windows Shared Files to other devices on the local area network (LAN). Shared files are not available to clients on the Internet outside of the local network. 7. In the Domain Name field, specify the network name. This feature allows a computer on the LAN to access the share with a name rather than the IP address. The Host Name displays in the Windows Network on local network computers. Files can be accessed with the routers IP address (for example, \\192.168.15.1), the hostname (for example, \\dslrouter), or the link in the network neighborhood. 8. In the File Share Users, specify user names and passwords for access to network file shares. With this feature, anyone who tries to access the files on the USB device must enter a user name and password. Each user can be set to read only or have write access to the files on the USB drive. Existing passwords cannot be viewed. You must change it if it is forgotten.
File Sharing for USB Drives 46 9. To add a user, click the Add button and type the user name and password. 10. To edit a user’s credentials or password, click the user name.
Gateway Settings 47 Gateway Settings Manage the gateway settings. Settings From the Settings page, you can configure your device, network, and router settings. General From the General page, you can configure your device’s LED status indicators, the gateway’s (web browser) URL and administrator password. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Gateway Settings 48 4. Click Settings > General. The following information is displayed. Item Description Router LED Router LED Indicates whether the LEDs are used (On) or not (Off). See Turning the LED On or Off. Homepage (Web UI name) URL The URL used to show the homepage. See Changing the Gateway’s URL. Set Password The password used to show the homepage. See Changing the Password. General > Software and Reset From this page, you can save your current device settings and restore them later, update your software, reset your device to default settings, and set your device startup options.
Gateway Settings 49 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Software and Reset. You can: ● Back up and restore your gateway’s configuration, if needed. See Export Settings and Import Settings. ● Update your gateway’s software. See Update the Software and Firmware. ● Reset some or all of your gateway’s settings. See Reset Device Settings Only, Reset the Gateway to Factory Default Settings, and Clear Account Details Only.
Gateway Settings 50 The following information is displayed. Item Description Download / Backup Click Save to make a copy (export) of the gateway’s current configuration, so that you can restore it later if needed. See Exporting Settings. Restore Settings Click Choose file to use a previously saved copy of your device configuration. See Importing Settings. Software Update Click Check for update to see if a new version of software has been released and if there is, download and install it. The last time you checked is shown on the screen (Last checked at). See Update the Software and Firmware. Note: Software downloads count against your plan’s data limit. Firmware Update Click Upload to see if a new version of your device’s firmware has been released, and if there is, download and install it. Factory Reset Click to reset your device to factory default settings and clear your account details. See Reset the Gateway to Factory Default Settings. (You can only do this with assistance from Sprint.) Reset Settings Reset – Click to reset your device to factory default settings, but leave your Sprint account details unchanged. See Reset Device Settings Only. Clear Programming – Click to clear your account details. See Clear Account Details Only. General > System Logs Technical support staff may need you to configure system logging in this page for the purpose of error diagnosis. Note: You should only adjust settings on this page under the direction of technical support staff. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Gateway Settings 51 4. Click Settings > General > System Logs. You can: ● Stop Capturing Logs ● Save as a File ● Clear logs General > Date & Time Settings Configure the date and time settings.
Gateway Settings 52 To specify the date and time settings: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Date & Time. Note: The Local Time field displays the local time. 5. In the Time Zone field, select the time zone. 6. If your location uses daylight saving, select the Daylight Saving Time check box. ■ Selecting this check box enables daylight saving time. If the current time falls within the daylight saving period, then daylight saving time takes effect. The Start and End fields display. 7. If needed, change the settings in the Start and End fields. 8. Select or clear the Automatic Time Update check box.
Gateway Settings 53 ■ This check box enables or disables the NTP server. You can edit the first NTP server entry and you can add, remove, or edit a second NTP server. 9. Click Submit. Your changes are saved. General > MAC Address Cloning Your computer's local address is its unique address on your network. This is also referred to as the computer's MAC (Media Access Control) address. The format for the MAC address is XX:XX:XX:XX:XX:XX. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > MAC Address Cloning. 5. If your ISP does not require MAC authentication, select Use Default MAC Address. 6. If your ISP requires MAC authentication, select one of the following:  Use Computer MAC address. Disguise the router's MAC address with the MAC address of the computer that you are currently using to configure the gateway.  Use This MAC Address and manually type the MAC address. Disguise the router's MAC address with the MAC address of another computer (not the one that you are currently using). 7. Click Submit.
Gateway Settings 54 General > Remote Management The remote management feature lets you access your gateway over the Internet to view or change its settings. You need to know the gateway’s WAN IP address to use this feature. Tip: Be sure to change the password for admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the admin Password. To set up remote management: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Remote Management. 5. Select the Turn Remote Management On check box.
Gateway Settings 55 6. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the gateway’s remote management: 7. For enhanced security, restrict access to as few external IP addresses as practical 8. Select one of the following:  To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access.  To allow access from a range of IP addresses on the Internet, select the IP Address Range radio button. Enter a beginning and ending IP address to define the allowed range.  To allow access from any IP address on the Internet, select the Everyone radio button. 9. Specify the port number for accessing the web browser interface. ■ Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 to 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 10. Click Submit. To use remote access: 1. Launch a Web browser on a computer that is not on your home network. 2. Type your gateway’s WAN IP address into your browser’s address or location field followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, enter http://134.177.0.123:8080 in your browser. Network > Setup From the Network Setup page, you can specify how the gateway selects mobile networks and roaming, and receive network configuration updates from Sprint. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Gateway Settings 56 4. Click Settings > Network. You can: ● Configure network selection and roaming options. ● Check the network for a new Preferred Roaming List. The following information is displayed. Item Description Network Mode The type of network that your device can connect to. See Setting the Allowed Network Mode. Roaming Mode The areas in which your device can roam. See Setting the Roaming Mode.
Gateway Settings 57 Roaming Guard If selected, the roaming areas where a warning will appear when you enter them. See Enabling / Disabling the Roaming Guard Warning Message. Update PRL Click to check if a new PRL (Preferred Roaming List) is available on the network, and use it to update your device. Update Network Settings Click to re-run HFA (Hands Free Activation). Manual Configuration Use only when instructed by Sprint. Advanced Settings Use only when instructed by Sprint. Network > Access Point Name In this page, you can add, modify, or remove access point names (APN)s for the networks you want to connect to. To connect to a carrier’s network when roaming, your device must be configured with an Access Point Name (APN) for that carrier. The APN is checked by the carrier to determine the type of network connection to establish. Note: Your gateway comes with the APN for Sprint preconfigured. To view or change the access point names: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Gateway Settings 58 4. Click Settings > Network > APN. To add (or modify) an APN, see Configuring Access Point Names. The list of all APNs that have been set up includes the following information. Item Description Active The access point currently in use. Only one access point can be marked as active. Name Network carrier name (for example, “Sprint”). APN The operator’s access point name (obtained from the operator). Username If required, the username (obtained from the operator) used to connect to the APN. Password If required, the password (obtained from the operator) used to connect to the APN. Authentication The network authentication code (None, PAP, CHAP, PAP or CHAP). Network > SIM Security If you are using a SIM that has security enabled, you can disable SIM Security from this page. This page shows the current status of this security feature, and allows you to disable SIM security if it has been enabled.
Gateway Settings 59 Note: The SIM PIN is required to disable SIM Security. To disable SIM security: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network > SIM Security. 5. If the SIM has security enabled, SIM Security will be Active. Click Disable to disable SIM security. The following information is displayed. Item Description SIM Security The current state of the SIM PIN feature (Inactive or Active). Click Disable to disable SIM security. Network > Status Details This page shows you details about the current mobile broadband connection (3G or LTE). 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Gateway Settings 60 4. Click Settings > Network > Status Details. The information that is displayed depends on your current connection. 4G/LTE Details Item Description Connected Status Indicates whether you are connected to an LTE network. Service type Indicates the LTE service type. RSRP The signal strength of the LTE network. (Reference Signal Received Power) RSRQ The siqnal quality of the LTE network (Reference Signal Received Quality). RSRQ is the ratio between the RSRP and the Received Signal Strength Indicator (RSSI). RS-SINR Signal to Interference Noise Ratio based on Reference Signals (narrowband and wideband) PLMN ID
Gateway Settings 61 Serving Cell TX Power The transmitter power. A higher number is better. IP Address The IP address of the 4G LTE connection. Channel UL The channel that is used to upload to the 4G LTE network. Channel DL The channel that is used to download from the 4G LTE network. IMSI The International Mobile Station Identity is an identifier of a device on the network. Band The LTE band being used for the connection. Last Error Code Technical support staff may request this value from you. ICCID The Integrated Circuit Card ID. 3G Details Item Description Status Indicates whether you are connected to a 3G network. PS service type Indicates the 3G service type (for example, CDMA, HRPD, CDMA_HRPD). IP Address The IP address of the 3G connection. Coverage Type The type of 3G network available. RSSI Signal strength of the network. Ec/Io Dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power. MDN Mobile Directory Number. This is your 10-digit telephone number. MSID Mobile Station Identifier. DRC Cover Digital Rate Control Cover. DRC Value Digital Rate Control Value.
Gateway Settings 62 Channel DRC Channel number. Roaming Indicates if you are roaming on Sprint, domestically, or internationally. PRL Version Preferred Roaming List version. To update the PRL, see Network Page. 1xRTT PN Technical support staff may request this value from you. EVDO PN Technical support staff may request this value from you. PRev Technical support staff may request this value from you. Rx Power Technical support staff may request this value from you. Serving SID The Serving System ID identifies your home network area and is used to determine if you are ‘home’ or ‘roaming’. NID Technical support staff may request this value from you. Packet Zone ID Technical support staff may request this value from you. Frame Error Rate Used to determine the quality of a signal connection. Technical support staff may request this value from you. Subnet Color Code Technical support staff may request this value from you. AN-AAA Technical support staff may request this value from you. Packet Error Rate Technical support staff may request this value from you. MIP Error Code The Mobile IP Error Code. Technical support staff may request this value from you. Network > Broadband Settings (Dual WAN) This page is used to configure the broadband dual WAN Settings. The default setting is to always use mobile broadband. To specify broadband settings: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter.
Gateway Settings 63 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network > Broadband Settings. Available options are: ● Used Fixedline Connection first if fails use Mobile Broadband Connection. ● Always use Fixedline Broadband Connection. ● Always use Mobile Broadband Connection Router > Basic From this page you can configure the router’s UPnP feature, LAN settings, and DMZ settings. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Gateway Settings 64 4. Click Settings > Router > Basic. 5. You can make changes to any of these fields. When you finish, click Submit. The following information is displayed. Item Description UPnP UPnP Current state of the Universal Plug and Play feature (On or Off). (See UPnP (Universal Plug and Play).)
Gateway Settings 65 LAN IP Address The routing hardware’s IP address on the LAN. Netmask The routing hardware’s internal LAN subnet mask. DHCP Server This field enables (On) or disables (Off) DHCP. See DHCP. DHCP IP Range This specifies the starting and ending address of the range of IP addresses available for your device to dynamically (that is, not permanently) assign to computers connected to it. See DHCP. DHCP Lease Time This is the amount of time, in minutes, a computer can use its assigned IP address before it is required to renew the lease. After this time is up, the computer is automatically assigned a new dynamic IP address. See DHCP. Enter a number between 2 and 10080. DNS Mode This specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. Manual: The routing hardware assigns DHCP clients the DNS servers specified in the DNS 1 and DNS 2 fields Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network. Note: The DNS 1 and DNS 2 fields appear only if DNS Mode is Manual. Auto: The DNS server specified by Sprint is used. DMZ DMZ On/Off Enable / disable demilitarized zone. DMZ Address If DMZ is enabled, this is the IP address of a single computer used to receive all unsolicited incoming connections. Submit Router > Port Forwarding Port forwarding lets you forward incoming traffic to specific ports and devices (per their local IP address) on your network. (Normally, incoming traffic is blocked.)
Gateway Settings 66 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Forwarding. You can: ● Enable or disable port forwarding. See Enable Port Forwarding. Note: You must enable port forwarding before you can view and update the port forwarding list. ● Enter port forwarding details for an application. (See Enable Port Forwarding for an Application.) For example, you can configure port forwarding so that:  You can access your Remote Desktop from the Internet (by specifying the WAN [public] IP address that your device is using).  Internet users can access a Web, FTP, or email server, or gaming or Internet application hosted by your computer. ● Remove an application from the port forwarding list. (See Port Forward Panel: Disable Port Forwarding for an Application.) Note: Port forwarding creates a security risk. When not required, port forwarding should be disabled.
Gateway Settings 67 Note: Port forwarding does not apply to normal browsing, file downloading, running most online games or other applications hosted on the Internet. (Some online games require port forwarding.) The following information is displayed. Item Description Port Forwarding Indicates whether port forwarding is on (Enable) or off (Disable). List of forwarded ports: This list appears only if port forwarding is on. Each port displays: Name A name describing the application using the port. IP Address The IP address of the server being accessed. Port The port that is forwarded. If the application uses more than one port, each port must be forwarded separately. Protocol The protocol (TCP, UDP, etc.) being used for this application. Actions Router > Port Filtering Port filtering lets you either allow (white list) or prevent (black list) which applications (for example, http, ftp, email servers) can access the Internet. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Filtering. You can:
Gateway Settings 68 ● Enable port filtering. (See Port Filtering Panel: Enable Port Filtering.) ● Add an application to a port filtering list. (See Port Filtering Panel: Enable Port Filtering for an Application.) ● Remove an application from the port filtering list. (See Port Filtering Panel: Disable Port Filtering for an Application.) The following information is displayed. Item Description Port Filtering Indicates which type of filtering is being used. ● No Filtering: All applications are allowed to access the Internet. ● Black List: Applications in the list are not allowed to access the Internet. List of filtered ports: This list appears only if port filtering is on. Each port displays: Name A name describing the application using the port. Port The port that the application uses to access the Internet. Protocol The protocol (TCP, UDP, etc.) being used by the application. Actions Router > Address Reservation Address reservation lets you specify a specific IP address that the gateway assigns to a computer or device when it connects to the gateway’s local area network (LAN). When you specify a reserved IP address for a computer on the gateway’s local area network (LAN), that computer always receives the same IP address each time it accesses the DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings. To reserve an IP address: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Gateway Settings 69 4. Click Settings > Router > Address Reservation. 5. Click the Add button. 6. Select the radio button of the computer in the Reservation Table. 7. If the computer is not on the Address Reservation Table, enter the IP address, MAC address, and device name of the computer you want to add. 8. Click the Add button when finished. To edit a reserved IP address: 1. Select the radio button next to the reserved address. 2. Click the Edit button. 3. Edit the IP address, MAC address, or device name. 4. Click the Accept button when finished. To delete a reserved IP address: 1. Select the radio button next to the reserved address. 2. Click the Delete button. Error! Bookmark not defined. Router > ALG This page is used to configure the ALG Services. Note: When the firewall level is set to High, some services may not be configurable. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter.
Gateway Settings 70 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > ALG. 5. Select the check boxes for the ALG services that you want. 6. Click the Apply button. Firewall Rules The Firewall Rules page sets the level of security on your local network. You can: ● Specify the security level for your network ● Enable or disable Port Scan ● Enable or Disable DoS protection
Gateway Settings 71 To specify the firewall security level: All security levels, except “None,” protect against known Internet attacks and attempts at remote access to your modem. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Firewall Rules. 6. Select the radio button for the security level that you want. 7. Click the Apply button. The following settings are available. Item Description High The high security setting only allows basic Internet functionality. The High security setting guarantees to only pass Mail, News, Web, FTP, IPSEC and Telnet. All other traffic is not allowed. High security restricts modification by NAT configuration options. Medium The medium security setting only allows basic Internet functionality by
Gateway Settings 72 default, just like High level security. Medium security, however, allows customization through NAT configuration so certain traffic can pass Low The low security setting will allow all traffic except for known attacks. With low, your modem is visible by other computers on the Internet Custom Custom is an advanced configuration option that allows you to edit the firewall configuration directly. Only expert users should attempt this To enable or disable Port Scan: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Firewall Rules. 5. Select or clear the Enable Port Scan check box. 6. Click the Apply button. To enable or disable Denial of Service (DoS) protection 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Firewall Rules. 5. Select or clear the Enable DoS Protection check box. 6. Click the Apply button. Support This page provides links to resources that can help you use your device and manage your Sprint account.
Gateway Settings 73 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click the Support link in the top right corner. The following information is displayed. Item Description User Guide Open an online copy of this guide in a new Web browser window or tab. (You must be connected to the Internet to use this link.) Web Click the link to open the online support website in a new Web browser window or tab where you can find a variety of resources to help you with your gateway. (You must be connected to the Internet to use this link.) Manage Account Contact Sprint Customer Service by telephone (for business use or personal use). Voice Your Feedback Send NETGEAR your comments on your device. See Feedback Page. About View information about your device and account. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter.
Gateway Settings 74 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click the About link in the top right corner. You can: ● Save the image on this page to a file on your computer. Click Save as a file. The following information is displayed. Item Description Account Details My number The gateway’s telephone number. IMEI International Mobile Equipment Identify number. ICCID The serial number of the SIM.
Gateway Settings 75 Wi-Fi Details Wi-Fi Name The Main Wi-Fi network name. (See also Change Wi-Fi Network Names and Passwords.) Wi-Fi MAC Address The MAC address of the LTE module. Each wireless device has a unique MAC address (assigned by its manufacturer). Wi-Fi Security Type The security standard used for the Wi-Fi network. (See Wi-Fi Security.) Wi-Fi Range SSID Broadcast Indicates whether the SSI D (Wi-Fi network name) is being broadcast. (See Options Section.) You could choose to not broadcast, and give the Wi-Fi name directly to users. Firmware Firmware Version The gateway’s firmware version. Build Date The date the firmware version was created. PRI Version The PRI version. Network Status View Details Click the link to jump to the Network > Status Details Page. Feedback Use the links on this page to send your comments on your device, look up support information, and participate in a customer survey. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click the Feedback link in the bottom left corner of any page.
Gateway Settings 76 The following information is displayed. Item Description Connect with us Facebook Click to view the AirCard Facebook page in a new browser window or tab. (Your device must be connected to the network for this option to work.) Twitter Click to view the AirCard Twitter feed in a new browser window or tab. (Your device must be connected to the network for this option to work.) Product Support User Guide Open an online version of this user guide in a new window or tab. FAQs Read frequently asked questions and answers. Survey Customer Feedback Survey Participate in a NETGEAR customer survey. Ethernet WAN Settings Your gateway has an Ethernet WAN port on the rear panel. You can use an Ethernet cable to connect the gateway to Internet service. Connect the Ethernet WAN Port You can connect the gateway to a cable or DSL modem with an Ethernet cable and set up the router to use that modem’s Internet service instead of the mobile service. To install the gateway with an Ethernet Internet connection: 1. Prepare your modem.  Unplug your modem’s power.  If the modem has a battery backup, remove its batteries.  If your modem was already connected to another router, disconnect the cable between your modem and that router.  Make sure that your modem is turned off and is cabled only to the wall jack for your Internet service.
Gateway Settings 77 2. Connect your modem. 3. Plug in, then turn on your modem. (Replace the batteries if you removed them.) 4. Use an Ethernet cable to connect your modem to the Ethernet WAN port of your gateway. 5. Connect the power adapter to the gateway, and plug the power adapter into an outlet. 6. If no LEDs are lit, press the Power On/Off button on the rear panel of the gateway.  The Power LED lights.  When the gateway connects to the Internet, the Ethernet WAN LED lights. Specify WAN Settings The WAN Setup screen lets you configure advanced settings for the Ethernet WAN port. To specify WAN settings: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Gateway Settings 78 4. Click Settings > General > WAN Setup. 5. Specify the following settings: ● Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, Teardrop Attack, UDP Flood, ARP Attack, Spoofing ICMP, Null Scan, and many others. This feature should be disabled only in special circumstances. ● Respond to Ping on Internet Port. If you want the gateway to respond to a ping from the Internet, select this check box. Use this feature only as a diagnostic tool because it allows your gateway to be discovered. Do not select this check box unless you have a specific reason. ● Disable IGMP Proxy. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it. ● MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs, you might need to reduce the MTU. Reduce the MTU only if you are sure that it is necessary for your ISP connection. 6. Click Submit. MTU Size Learn about maximum transmission unit (MTU) size and how to change this setting. The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
Gateway Settings 79 The best MTU setting for your gateway is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: You have problems connecting to your ISP or other Internet service, and the technical support of either the ISP recommends changing the MTU setting. These web-based applications might require an MTU change: ● A secure website that does not open, or only part of a web page displays ● Yahoo! Mail ● MSN portal ● America Online’s DSL service ● You use VPN and have severe performance problems. ● You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. ● An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. The following table lists common MTU sizes. MTU Size Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR gateways, adapters, and switches 1492 Used in PPPoE environments 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not have large email attachments, for example. 1436 Used in PPTP environments or with VPN. 1400 1400 Maximum size for AOL DSL.
Gateway Settings 80 576 576 Typical value to connect to dial-up ISPs. Change the MTU Size The default MTU size usually works, but you can change the MTU size. To change the MTU size: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > WAN Setup. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click Submit. LED Settings By default, the LEDs are on because they are status indicators. You can log in to the gateway and turn the LEDs off and on. To turn the LEDs off and on: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Device. 5. Beside LED, select On or Off as desired.) 6. Click Submit. Router Settings Adjust your gateway’s router settings through the Basic, Port Forwarding, and Port Filtering pages.
Error! Reference source not found. 81 UPnP (Universal Plug and Play) UPnP provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. (For more information, see upnp.org.) Note: If UPnP is enabled, there are potential security risks. To enable UPnP: Before you can use UPnP, you must enable it. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Basic. 5. Next to UPnP, select On. 6. Click Submit. DHCP DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on the network and manages other network configuration information for devices connected to your network. You do not need to manually configure the IP address on each device that’s on your network. The assigned IP addresses are not permanent (as opposed to when using static IP). Most ISPs (Internet Service Providers) use DHCP. Normally, you should enable DHCP, in which case you must configure each device on the network with one of the following: ● TCP/IP settings set to “Obtain an IP address automatically.” ● TCP/IP bound to the Ethernet connection with DHCP. If DHCP is disabled, you must configure each device on the network with: ● Fixed (permanent/static) IP address. ● DNS server addresses (provided by Sprint).
Error! Reference source not found. 82 To enable DHCP: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Basic. 5. Next to DHCP Server, select Enabled. 6. You can set the following DHCP settings: ● DHCP IP Range: This is the starting and ending address of the range of IP addresses available for your device to dynamically (that is, not permanently) assign to computers connected to it. The start address must be 192.168.0.10 or above and the ending address must be 192.168.0.50 or below. ● DHCP Lease Time: This is the amount of time, in minutes, a computer can use its assigned IP address before it is required to renew the lease. After this time is up, the computer is automatically assigned a new dynamic IP address. Note: Enter a number between 2 and 10080. ● DNS Mode — This specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. (See DNS Mode.) 7. Click Submit. DNS Mode The DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Basic. 5. Set DNS Mode to one of the following:
Error! Reference source not found. 83  Auto: The DNS server specified by Sprint is used.  Manual: The routing hardware assigns DHCP clients the DNS servers specified in the DNS 1 and DNS 2 fields. (These fields appear when Manual is selected.) Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network. 6. Click Submit. Enable Port Forwarding Before you can use or configure Port Forwarding, you must enable it. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Forwarding. 5. Next to Port Forwarding, select Enable. 6. Click Submit. Enable Port Forwarding for an Application You can enable port forwarding for certain application types. Note: Port forwarding must currently be enabled. (See Enabling Port Forwarding.) 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Forwarding. 5. In the blank row of the list, enter a Name that describes the application (for example, “RandomEmailApp”). 6. In the IP field, enter the IP address of the server to be accessed. 7. In the Port field, enter the port used by the application. (If the application uses more than one port, each port must be forwarded separately.)
Error! Reference source not found. 84 8. In the Protocol list, click the protocol(s) used for this application (TCP, UDP). 9. Click the to add this row to the list. 10. Click Submit. Disable Port Forwarding for an Application If you want to stop forwarding any ports, you can remove them from the forwarding list. Note: Port forwarding must currently be enabled. (See Enabling Port Forwarding for an Application.) 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Forwarding. 5. Click the beside the row that you want to remove. 6. Click Submit. DMZ – General You can select one computer to receive all unsolicited incoming connections. The IP address of the DMZ (“demilitarized zone”) is the default recipient of incoming packets (from the Internet) that are not handled by port forwarding rules or NAT’d connections: ● If port forwarding is enabled, incoming traffic is routed according to the port forwarding rules or NAT’d connections. ● If incoming traffic was not routed as a result of the above:  If DMZ is enabled, then incoming traffic is routed to the computer that uses the IP address specified by the DMZ settings.  If DMZ is not enabled, the incoming traffic is blocked. Note: Putting a computer in the DMZ opens all the ports of that computer, and exposes that computer to various security risks. Use this option only as a last resort — if possible, use other options instead (for example, port forwarding). Enable DMZ Before you can use or configure DMZ, you must enable it.
Error! Reference source not found. 85 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Basic. 5. Next to DMZ Enabled, select ON. 6. Click Submit. Configure DMZ Specify which computer is to receive all unsolicited incoming connections. Note: DMZ must currently be enabled. (See Enable DMZ.) 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Basic. 5. In the DMZ Address, enter the IP address of the computer that you want exposed to the Internet. (If you don’t know how to find the IP address, see Finding the IP Address.) Enable Port Filtering Before you can use or configure Port Filtering, you must enable it. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Filtering. 5. In the Port Filtering list, select Black List to prevent specific applications from using the Internet. 6. Click Submit.
Error! Reference source not found. 86 Enable Port Filtering for an Application You can enable port filtering for certain application types. Note: Port Filtering must currently be enabled. (See Port Filtering Panel: Enabling Port Filtering.) 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Filtering. 5. In the Name field, enter a name that describes the application being filtered (for example, “RandomEmailApp”). 6. In the Port field, enter the port used by the application. 7. In the Protocol list, click the protocol(s) used for this application (TCP, UDP, or both). 8. Click the to add this filter to the list. 9. Click Submit. Disable Port Filtering for an Application If you currently have port filtering enabled and some ports already in the list (Black List or White List), you can remove any of those rows. Note: Port Filtering must currently be enabled. (See Port Filtering Panel: Enable Port Filtering.) 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Router > Port Filtering. 5. Select Black List. 6. To remove an application from the list click the beside the row that you want to remove.
Error! Reference source not found. 87 7. Click Submit. Login Settings You can customize the URL that you use to log in to the gateway and you can change the administrator password. Change the Gateway URL You may want to change the URL for the gateway to something more memorable. To change the URL: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Device. 5. In the URL field (in the Homepage section), type the new value (maximum 31 letters and numbers). 6. Click Submit. Change the admin Password For security reasons, you should change the gateway’s admin password on a regular basis. It is strongly recommended that you enable password recovery, so that if you forget the password you can recover it. Note: If you forget the admin password and you have not enabled password recovery, you’ll need to reset your device to its default settings and go through the device setup. (See What Do I Do if I Forget the Administrator Password?) To change the administrator password and enable password recovery: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Device.
Error! Reference source not found. 88 5. In the Old Password field, type the old password. 6. In the New Password field, type the new password (1–31 letters, numbers, and symbols). 7. In the Confirm New Password field, type the new password again. 8. Select the Enable Password Recovery check box. 9. Select two security questions and provide answers to them. 10. Click Submit.
Mobile Network Settings 89 Mobile Network Settings View information about your mobile network activation, data usage, and settings. View Network Activation Information You can check whether network access is activated. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click About in the top right corner of the page. 5. Check the Activation Date in the WWAN Info section. This is the date that the gateway was activated on the Sprint network. View Data Usage You can view an estimate of your data usage on your device’s home and Data Usage screens, and on the gateway’s home page. Note: The data usage shown is an estimate only and is not accurate for billing purposes. Note: The session data counter resets automatically each time your device is powered off and on, and when the mobile broadband network connection disconnects and reconnects (for example, when going through a tunnel). The billing plan data counter resets automatically when the next billing cycle starts. To view an estimate of your data usage: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) The Data Usage Session section displays: ● Amount of data used in the current session. ● The length of time the connection has been active.
Mobile Network Settings 90 The Data Usage Billing Cycle section displays: ● Total amount of data used in the current billing cycle, and amounts used for each network type ● Number of days remaining in the current billing cycle. ● Date that the next billing cycle begins. ● Check Carrier Usage – Click to connect to Sprint’s website and view detailed billing plan information. Network Settings Adjust your device’s network settings to select the network types that can be connected, and set roaming options. Set the Roaming Mode Use this feature to choose where your device can be used in roaming mode. You can adjust this setting on your gateway’s Settings > Network > Setup page, using the following options: ● Sprint Only – Your device can be used only in Sprint service areas. ● Domestic CDMA (Including Sprint) – Your device can roam only in North America. ● Any Network – Your device can roam anywhere in the world. To set the roaming mode: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network. 5. Beside Roaming Mode, select the desired value. 6. Click Submit.
Mobile Network Settings 91 Enable or Disable the Roaming Guard Warning Message Use this feature to have your device display a warning when you enter a roaming area. To enable or disable the roaming guard warning message: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network. 5. Beside Roaming Guard, select the warnings you would like to display (Domestic and/or International). 6. Click Submit. Set the Network Mode Use this feature to select the types of networks that your device can connect to. You can adjust this setting on the gateway’s Settings > Network page, to one of the following options: ● Automatic (LTE preferred) – The connection will be established on the fastest available network. ● LTE only – The connection can be established only on an LTE network. Your device will not connect to CDMA networks. ● CDMA only – The connection can be established only on a CDMA (3G) network. Your device will not connect to LTE networks. To set the network mode: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network. 5. Beside Network Mode, select the desired network mode that your device can connect to.
Mobile Network Settings 92 6. Click Submit. Configure Access Point Names Your gateway comes preconfigured with the Access Point Name (APN) for Sprint. To add an APN for another network: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network > Access Point Names. 5. In the blank line, enter the APN details: ● Active: If the new APN is going to be used now, select this button. ● Name: Enter a short description (for example, the carrier name). ● APN: Enter the APN you obtained from the carrier. ● Username: Enter the username you obtained from the carrier (if required). ● Password: Enter the password you obtained from the carrier (if required). ● Select the Authentication mode to be used (None, PAP, CHAP, PAP or CHAP). 6. Click Submit 7. Click the beside the new APN entry. To select the APN to be used: ■ Select the Active button at the beginning of the entry. To remove an APN from the list: ■ Click the beside the APN entry.
Software and Reset 93 Software and Reset Export and Import Settings You can save your gateway settings so that you can make changes to your configuration and, if necessary, restore the original settings. Export Settings Settings include configuration information for your gateway and its Wi-Fi networks. You can, for example, export (save) the current configuration, then make some changes and test them. You can then import (restore) the saved configuration. To export the settings to a text file: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Software and Reset. 5. In the Download / Backup Settings section, click Save as. 6. Save the file to an appropriate location in your computer. By default, the file (export.cfg) is saved to your Downloads folder. Import Settings This feature lets you restore a saved configuration. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Software and Reset. 5. In the Restore Settings section, click Browse. 6. Navigate to the folder where your previously saved configuration file is stored.
Software and Reset 94 7. Click Open to restore your device with the imported settings. Note: Your device may reset, and you may need to reconnect to Wi-Fi and the Internet. (See How Do I Connect to Wi-Fi? and Launching Your Network Connection.) Update the Software and Firmware From time to time, updates may become available for your gateway, and your gateway will receive an alert. You can also check for new updates manually. The updates may improve performance and add or modify features. The updates may include the following: ● Firmware ● Software ● Other files Download Software Updates You can download software updates from your device or from the web page. When a software update becomes available: ● If your device is connected to Sprint’s LTE network, the update downloads automatically and an Alert message appears on the home page. Click Install now to install the update. Your device reboots automatically to use the new software. Any devices that were previously connected will have to be reconnected. ● If your device is connected to Sprint’s 3G network, an Alert message appears on you’re the home page. Click Download now to download and install the software update. Your device reboots automatically to use the new software. Any devices that were previously connected will have to be reconnected. You can also check for updates manually without having received an alert. There are two ways to get the software update. You can get it from the Alert message, or from the Software and Reset page. To get the update from the Alert: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Software and Reset 95 4. In the Alert message for the available update, click Install Now. 5. Follow the onscreen instructions. To get the update from the Software and Reset page: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Software and Reset. 5. Click Check for update. If an update is available, an Install Now button appears. 6. Click Install Now. 7. Click Continue. Upgrade Firmware from a File A one-click tool may be available for upgrading firmware from a file in enterprise environments. Contact Sprint for details. Reset Your Gateway In some cases, you may want or need to clear your account information to use your gateway with another account, reset most settings (except for your account and network activation), or reset your device to its factory default settings. You can clear these settings from your device’s Reset screen, or from the gateway’s Software and Reset page. Clear Account Details Only If you want to use your device with another account, you need to clear your current account. You can clear these settings from your gateway’s Reset page, or from the Software and Reset page. Note: All connected devices will be disconnected and your device will reboot automatically. You will have to activate your device with your new account before they can reconnect. To clear account details: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser.
Software and Reset 96 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Software and Reset. 5. Below Clear Programming, click Reset. 6. Click Begin Reset. Reset Device Settings Only If you want to reset your device to its default behavior, but don’t want to change your account or network activation, you need to reset your device settings. You can reset these settings from your gateway’s Reset page or from the Software and Reset page. Note: All connected devices will be disconnected and your device will reboot automatically. After the reset finishes, they can reconnect. To reset device settings: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Software and Reset. 5. Below Settings Reset, click Reset. 6. Click Begin Reset. Reset the Gateway to Factory Default Settings In some cases you will need to reset your device’s software to its factory default settings. WARNING: If you reset the software to default settings, you must go through the device setup, as if you’ve just purchased your device. (See Starting Your Device for the First Time.) You’ll need to reset the software to default settings if: ● You’ve forgotten the administrator password. ● You’ve changed the DHCP settings such that your device is inoperable. (For example, there’s no communication with your device.)
Software and Reset 97 You can reset your device to factory settings from the gateway’s Software and Reset page. Note: All connected devices will be disconnected and your device will reboot automatically. To reset the gateway to its factory settings: Note: You can only do a factory reset of your device with Sprint’s assistance. Contact Sprint Customer Service to obtain an SPC code that you will need to enter to perform the reset. 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > Software and Reset. 5. Below Factory Reset, click Reset. 6. Enter the SPC code provided by Sprint, then click Submit. 7. Click Begin Reset.
Set up a Virtual Private Network (VPN) 98 Set Up a Virtual Private Network (VPN) Learn about and set up virtual private network (VPN) client-to-gateway and site-to-site tunnels. A VPN is a network that uses primarily public telecommunication infrastructure, such as the Internet, to provide remote offices or traveling users an access to a central organizational network. You need networking knowledge to implement these features. VPN Overview Learn about VPN client-to-gateway VPN tunnels and site-to-site VPN tunnels, which use IPSec IKEv1 (PSK/XAuth). ● Remote-client to gateway VPN. The gateway must be connected to the public network either through DSL or a WAN uplink. Remote users on the Internet can create an IPSec tunnel from their computers to the gateway using the WAN IP address of the gateway. Once connected, the remote users can access the LAN-side resources of the gateway. The gateway supports the following clients:  NETGEAR ProSAFE VPN Client VPNG01L/VPNG05L Professional Software Version 5.14.003, available here: http://kb.netgear.com/app/answers/detail/a_id/20316  IPSecuritas VPN client Version 3.4 for MAC OS platforms from Lobotomo Software, available here: http://www.lobotomo.com/products/IPSecuritas/ ● Site-to-site VPN. You can establish an IPSec tunnel between two gateways. The LAN-side users from either gateway can access the other through the site-to-site tunnel. When you are configuring the site-to-site tunnel, each gateway must have a unique IP address range for its LAN side. Set Up a Remote Client-to-Gateway VPN To set up a remote client-to-gateway VPN, you must complete the following tasks: 1. Add the VPN users (the remote client users). 2. Specify the VPN connection information. 3. Enable the VPN. 4. Use VPN client software to configure the remote clients. Add VPN Users The VPN users are the remote users for client-to-gateway VPN tunnels.
Set up a Virtual Private Network (VPN) 99 To add VPN users: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > VPN. 5. In the VPN Users section, click the + (Add) button. 6. Enter the user name and password. 7. Click the Save button. The new VPN user displays on the Manage VPN Connection screen.
Set up a Virtual Private Network (VPN) 100 To edit a VPN user: 1. Select the VPN user from the VPN Users list. 2. Click the Edit button. 3. Type the changes for the user name and password 4. Click the Save button. The changes are saved. To delete a VPN user: 1. Select the VPN user from the VPN Users list. 2. Click the Delete button. The user is removed from the VPN user list. Specify the Client-to-Gateway VPN Connection Enter a pre-shared key to be used for the Phase 1 IKEv1 negotiation. To specify the VPN connection: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.)
Set up a Virtual Private Network (VPN) 101 4. Click Settings > General > VPN. 5. In the Remote Client to GW VPN Configuration section, click the Edit button next to the Pre-Shared Key field. 6. Type the pre-shared key. Note: The key is an alphanumeric string with a maximum length of 32 characters. 7. Verify that the VPN remote virtual IP and Mask fields have the correct values. Note: By default, these fields show the IP address and subnet mask for this gateway. This is how the remote clients will access this gateway. 8. Click the Save button. To change the PSK for a remote client: 1. Click Settings > General > VPN.
Set up a Virtual Private Network (VPN) 102 2. In the Remote Client to GW VPN Configuration section, click the Edit button next to the Pre-Shared Key field. 3. Enter the new value 4. Click the Save button. The new pre-shared key is saved. Enable the Client-to-Gateway VPN Enabling the VPN activates the remote client-to-gateway VPN server feature on the gateway. If you disable the VPN, your settings are retained. To enable the VPN: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > VPN. 5. Select the VPN Status Enable radio button. 6. Click the Apply button. The VPN connection is activated. To disable the VPN: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > VPN. 5. Select the VPN Status Disable radio button. 6. Click the Apply button. The VPN connection is disabled, but your VPN settings are retained.
Set up a Virtual Private Network (VPN) 103 Configure a Windows Computer as a Remote Client This example describes how to use NETGEAR ProSAFE VPN client software to set up a VPN client for the gateway. To use NETGEAR ProSAFE to set up a VPN client: Download the trial version of NETGEAR ProSAFE VPN client (VPNG01L/VPNG05L Professional Software Version 5.14.003) and install it on the Windows computer. 1. This software is available here: http://kb.netgear.com/app/answers/detail/a_id/20316. 2. Launch the VPN client software. 3. In the left pane, select Global Parameters. 4. Specify the following settings:  Lifetime (sec): • Authentication (IKE): Enter 3600, 360, 28800. • Encryption (IPSec): Enter 3600, 300, 28800.  Dead Peer Detection (DPD): • Check interval: Enter 30. • Max. number of retries: Enter 5. • Delay between retries: Enter 15.  Miscellaneous: • Retransmissions: Enter 2. • X-Auth timeout: Enter 60. 5. In the left pane, select Gateway, and click the Authentication tab. 6. In the Authentication screen, specify these settings:  In the Addresses section, specify the following: • In the Remote Gateway field, enter the WAN IP address. • Select the Pre-Shared Key radio button and enter the same key that is configured on the gateway.  In the IKE section, specify the following: • Encryption: Select 3DES.
Set up a Virtual Private Network (VPN) 104 • Authentication: Select SHA-1. • Key Group: Select DH2 (1024). 7. Click the Advanced tab. 8. Specify these settings in the Advanced screen:  In the Advanced Features section, select the Mode Config check box and leave the other settings as shown.  In the X-Auth section, specify how the client user enters credentials: • To enable a pop-up, select the X-Auth Popup check box. With this setting, the client opens a pop-up window prompting the user to enter the user name and password. • To avoid using a pop-up, clear the X-Auth Popup check box and type the user name and password in the Login and Password fields.  Leave the Local ID field and Remote ID field blank. 9. Under the Gateway heading, select Tunnel, and click the IPSec tab. 10. Specify these settings on the IPSec screen:  In the Address type list, select Subnet Address.  In the Remote LAN address and Subnet mask fields, enter the gateway IP address and subnet mask. Note: The gateway and the client’s network must have different subnet ranges that do not overlap.  In the ESP section, specify the following: • Encryption. Select 3DES. • Authentication. Select SHA-1. • Mode. Select Tunnel.  In the PFS section, specify the following: • Select the PFS check box. • In the Group list, select DH2(1024). 11. Leave the rest of the tabs with their default values. 12. Click the Apply button.
Set up a Virtual Private Network (VPN) 105 13. Click the Save button. 14. To initiate the VPN connection to the gateway, right-click the tunnel on the left pane and select Open Tunnel. When the connection is initiated, the icon on the Tunnel menu on the left pane turns green to indicate that the tunnel is established. The remote client device can access the LAN-side resources of the gateway including access to the gateway web management interface. Configure a Mac Computer as a Remote Client This example uses the IP Securitas VPN client software. To configure a Mac computer as a remote client: 1. Download the trial version of IP Securitas VPN client and install it on the Mac computer. IPSecuritas VPN client Version 3.4 for MAC OS platforms from Lobotomo Software is available here: http://www.lobotomo.com/products/IPSecuritas/ 2. Launch the VPN client software. 3. Click Connections > Edit Connections.
Set up a Virtual Private Network (VPN) 106 4. In the Connections pane, click the + (plus) icon in the lower left corner. 5. Enter a connection name that is easy to understand. 6. Click the General tab. 7. Specify the following:  In the Remote IPSec Device field, enter the WAN IP address of the gateway.
Set up a Virtual Private Network (VPN) 107  In the Remote Side section, enter the LAN-side IP subnet of the gateway with the subnet mask in CIDR format. The gateway and the client’s network must have different subnet ranges that do not overlap. 8. Click the Phase 1 tab. 9. Specify the following:  Lifetime: Enter 1800 and select Seconds.  DH Group: Select 1024 (2).  Encryption: Select 3DES.  Authentication: Select SHA-1.  Exchange Mode: Select Main.  Proposal Check: Select Obey.  Nonce Size: Enter 16. 10. Click the Phase 2 tab. 11. Specify the following:  Lifetime: Enter 1800 and select Seconds.  PFS Group: Select 1024 (2).  Encryption: Select the DES, 3DES, AES 2256, AES 192, and AES 128 check boxes.  Authentication: Select the HMAC MDS and HMAC SHA-1 check boxes. 12. Click the ID tab. 13. Specify the following:  Leave the Local Identifier and Remote Identifier fields set to Address.  Select XAuth PSK in the Authentication Method section and type the pre-shared key, user name, and password that you specified in the gateway. 14. Click the Options tab. 15. Specify the following: ● Select these check boxes:  IPSec DOI
Set up a Virtual Private Network (VPN) 108  SIT_IDENTITY_ONLY  Initial Contact  Enable MODE_CFG  Request Certificate  Send Certificate  Unique SAs  IKE Fragmentation ● Leave NAT-T set to Disable and the Action after connection timeout set to Give up. 16. Close the Edit Connection window. The settings are saved. 17. In the main screen, highlight the connection name and select Start. Once the connection is established, the icon to the right of the connection name turns green. The client computer can access the LAN-side resources of the gateway including the web management interface of the gateway. Set Up a Site-to-Site VPN This example describes how to set up a site-to-site VPN tunnel between two gateways at different locations. The LAN subnets of these two gateways must each be in a unique range. To do this, you must complete the following tasks: 1. Make sure that each gateway uses a different subnet range and that the ranges do not overlap. 2. Specify the VPN connection for each gateway. 3. Enable the VPN on each gateway. Specify the Site-to-Site VPN Connection To specify the VPN connection information: 1. On the first gateway, select Settings > General > VPN. 2. In the Site-to-Site VPN configuration section, click the Edit button next to the Pre-Shared Key (PSK) field. 3. Type a unique pre-shared key. Note: The key is an alphanumeric string with a maximum length of 32 characters.
Set up a Virtual Private Network (VPN) 109 Note: This pre-shared key is unique to the site-to-site VPN configuration. If you set up a client-to-gateway VPN tunnel with this gateway, you must use a different pre-shared key for the site-to-site VPN. 4. In the Site-to-Site Configuration Details section, click the Add button. 5. In the Site Name field, type a meaningful name that is easy to understand. 6. In the WAN IP field, enter the remote gateway’s WAN IP address. 7. In the Remote Site IP address and Subnet field, enter these settings from the remote gateway. Note: Each gateway must have a unique non-overlapping IP address range. 8. Click the Save button. 9. For the second gateway, repeat Steps 1–8 of this procedure. Enable the Site-to-Site VPN Enabling the VPN activates the VPN server feature on the gateway. To enable the VPN: 1. On the first gateway, select Settings > General > VPN. 2. Select the VPN Status Enable radio button. 3. Click the Apply button. The VPN connection is activated. 4. On the second gateway, select Settings > General > VPN. 5. Select the VPN Status Enable radio button. 6. Click the Apply button. The VPN connection is activated. The IPSec VPN tunnel is established between the two gateways. The LAN-side resources from one gateway can access the other through this tunnel. To disable the VPN: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > General > VPN.
Set up a Virtual Private Network (VPN) 110 5. Select the VPN Status Disable radio button. 6. Click the Apply button. The VPN connection is disabled, but your VPN settings are retained.
Frequently Asked Questions 111 Frequently Asked Questions Find out answers to questions you may have. How Can I Tell I’m Connected to 3G or LTE? When you log in to the gateway (http://myrouter), the network type icon (3G or LTE) appears in the Status section on the left side of the page, and the connection status is shown on the Network > Status Details Page. How Do I Connect to Wi-Fi? You may have to manually connect to Wi-Fi after certain events — for example, as part of the initial device setup, or after a software update. Tip: The Wi-Fi network name and password are displayed on the label of the gateway. Tip: Alternatively, you can use WPS to connect a device to the gateway, if your device supports WPS. (See Connecting Through WPS.) To connect to Wi-Fi: 7. Do one of the following, depending on your operating system.  Windows 7: Right-click the Wi-Fi icon in the system tray.  Windows Vista: Click Control Panel > Network and Internet > Network and Sharing Center > Connect to a network.  Windows XP: Click Control Panel > Network Connections > Wireless Network Connections > View available wireless networks.  Mac: Click the AirPort icon (in the upper right corner of your screen).  Linux: Please see the user documentation of the Linux distribution.  Other operating systems: Please see the user documentation for your operating system or computer. 8. Select one of the Wi-Fi networks provided by the gateway and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.) Is Roaming on LTE Supported? At the time of this release, roaming (that is, using a network other than Sprint) on LTE is not supported.
Frequently Asked Questions 112 To change the roaming setting, see Setting the Roaming Mode. What Do I Do if I Forget the Main or Guest Wi-Fi Password? To see the Main Wi-Fi password and Guest Wi-Fi password: 1. Look on the gateway’s label. 2. If you changed the Wi-Fi password and have forgotten what it is, use an Ethernet cable to connect a computer to one of the gateway’s yellow Ethernet LAN ports. 3. On a computer or wireless device that is connected to your gateway, launch a Web browser. 4. In the address or URL field of your browser, type http://myrouter. 5. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 6. Click Wi-Fi > Options. What Do I Do if I Forget the Administrator (admin) Password? The default password is password. If you changed the password and enabled password recovery, you can recover your password. To recover a forgotten administrator (admin) password: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter 3. When you are prompted to login, click Cancel. Note: If password recovery is enabled, you are prompted to answer two security questions. 4. Enter the saved answers to the security questions. 5. Enter the serial number of your router. Note: The serial number is on the gateway’s label.
Frequently Asked Questions 113 If you forgot the administrator password and you did not enable password, you will need to contact Sprint Customer Support for assistance with resetting the software to default settings. (See Resetting to Factory Default Settings.) If the Connection is “Always On,” Am I Always Being Billed? No. The connection to the network goes dormant after a period of inactivity, but the connection can be re-established faster than having to reconnect. Billing occurs only when data is passed across the network. Questions About GPS Find answers to common questions about GPS. What is GPS? GPS stands for Global Positioning System, which is a system that uses a series of 24 geosynchronous satellites to provide location data. GPS satellites transmit signals to equipment on the ground. GPS receivers passively receive satellite signals, but do not transmit. Where Can I Use GPS? GPS works wherever you have line-of-sight access to the GPS satellites. How Do I Enable or Disable GPS? By default, GPS is disabled. To enable GPS, see Enabling / Disabling GPS. What are some GPS Limitations? Weather conditions or tall nearby buildings may affect your ability to get a clear view of the satellites and thus to acquire a GPS fix. How Can I Stream GPS Data to Use With a Third-party GPS Application? GPS NMEA data is streamed over Wi-Fi or over a tethered USB connection using a virtual COM port. To stream NMEA data for a third party GPS application: 1. Set GPS Mode to Continuous. (See Setting the GPS Mode.) 2. Determine the COM port number that your NETGEAR device (that is, your NETGEAR 6100D) is using. In the following example for Windows, the Device Manager shows that COM 16 is used.
Frequently Asked Questions 114 In your case, the COM port number might be different. Note: If you don't know how to access the Device Manager, see http://kb.netgear.com/app/answers/detail/a_id/22868.) 3. Configure your GPS application to use the same COM port. For help, see the documentation of the GPS application. Questions About WPS Find answers to common questions about WPS. What is WPS? Wi-Fi Protected Setup (WPS) provides a fast, simple, and secure way to connect WPS-enabled devices to your Wi-Fi network. You don’t have to give the name (SSID) and Wi-Fi password of your network to other users. The WPS feature is available on certain cameras, printers, smartphones, and laptops. These devices have either a hardware button or a WPS-related option in the software. Please consult the user documentation of your device. How do I Use WPS? Please see Connecting Through WPS. If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to Connect Via Wi-Fi? If this is the only way your device provides to connect through Wi-Fi, then you must use the WPS button or the WPS software option. Some laptops support two methods — a WPS button or software option, and Wi-Fi network manager software where you can connect by entering the Wi-Fi network name (SSID) and password, as described in How Do I Connect to Wi-Fi?. Please consult the user documentation of your device. How Do I Access My Corporate Network Through a VPN? Once you complete a wireless connection, you may need to launch an extranet client provided by your company and supply the appropriate user name and password to gain access. For support, contact your company help desk.
Frequently Asked Questions 115 Are Terminal Sessions Supported? Terminal sessions (for example, via telnet or ssh) are not supported.
Tips 116 Tips This section provides information on getting the most out of your device and your network connection. Gateway Location Follow these guidelines in placing your device. ● Avoid moisture or extreme temperatures. ● For improved reception, place your gateway near a closed window. ● Place your device within easy reach of a reliable power supply and the computer to which it will be connected. Improving Signal Strength There are several ways you can improve the signal strength. ● Make sure you’re inside a network coverage area. ● Try reorienting your device. ● Move your device and your computer to another location — you may be in or near a structure that is blocking the signal. Every obstacle (for example, walls, ceilings, furniture) between the gateway and other wireless devices decreases the signal strength. ● Place your gateway in a centralized location, as high as possible in the room. ● Make sure there’s plenty of space around your gateway to provide the best signal reception. ● Keep your gateway at least 3–6 feet away from electrical devices that generate RF interference (for example, microwaves, TVs, 2.4 GHz cordless phones, cellular phones, baby monitors, wireless speakers). If you’re not using these electrical devices, turn them off. ● If possible, place your gateway and your computers and devices so that the signal passes through open doorways or drywall, as opposed to concrete, brick, metal, walls with insulation, and so on. ● If you cannot obtain service, contact Sprint — a network or account problem may be preventing you from obtaining service.
Tips 117 Improving 3G Network Service To improve your network service, periodically check for PRL and profile updates. The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. To check for these updates: 1. On a computer or wireless device that is connected to your gateway, launch a Web browser. 2. In the address or URL field of your browser, type http://myrouter. 3. When prompted to log in, enter admin for the user name and type the password. (The default password is password.) 4. Click Settings > Network > Preferences. 5. Click Update PRL. Improving Wi-Fi Performance There are several ways you can improve Wi-Fi performance. ● Try a different channel number. (See Wi-Fi Channel.) ● Check whether any device updates are available. (See Update Software and Firmware.) ● See the tips in Improving Signal Strength. Windows XP and Windows 7 Users 1. Open the Device Manager. In Windows XP: • Click Start > Settings > Control Panel. • Double-click System. • Click Hardware. • Click Device Manager. In Windows 7: • Click Start > Control Panel. • Click Device Manager.
Tips 118 2. Double-click Network adapters. 3. Double-click the Wi-Fi client network adapter of your computer — for example, “Intel(R) WiFi Link 5100 AGN” in the screenshot below. 4. If the Wi-Fi client network adapter is by Intel, click Advanced and, in the Property list, click Power Management and move the slider all the way to the right (to Highest). Click OK. — or — If the Wi-Fi client network adapter is not by Intel, select a configuration with minimal power savings (to maximize throughput). Note: The above settings are often controlled by 3rd-party value-add applications and may be automatically changed. If Wi-Fi performance improves for a while after performing the above steps, but then declines, recheck the above settings. Security Tips Follow these tips to minimize security risks. ● Change the Wi-Fi network name (SSID) and Wi-Fi password on a regular basis. (See Change Wi-Fi Network Names and Passwords.) ● Disable SSID Broadcast. (See Options Section.) ● Use the highest level of Wi-Fi security that your devices support. (See Wi-Fi Security.) ● Change the login password. (See Changing the Password.) ● Use MAC filtering to specify computers that are or aren’t allowed to connect to the network. (See Allowing or Denying Computers Access to the Network (MAC Filter).) Finding the MAC Address You’ll need to know the MAC address of a device in a couple of cases. ● Allowing or denying computers access to the network. (See Allowing or Denying Computers Access to the Network.)
Tips 119 Tip: You can display a list of connected devices, including the MAC address of each device. See Displaying and Blocking Currently Connected Devices (Block List). The steps to finding the MAC address of a device vary, depending on your operating system. Windows 1. Open a command prompt window.  Click Start and Run.  Type cmd or command, and click OK. 2. At the command prompt, type ipconfig/all and press Enter. 3. Write down the Physical Address for the entry that relates to the wireless network connection; it appears as a series of numbers and letters — this is the MAC address of your wireless adapter. Mac OS X 1. From the Apple menu, select System Preferences. 2. Select Network. 3. Select the adapter that is connecting to the routing hardware. 4. Select Advanced. 5. Select Ethernet. The Ethernet ID is listed. This is the same as the MAC address. Linux Please see the user documentation of the Linux distribution. Other Operating Systems Please see the user documentation for your operating system or computer. Finding the IP Address You’ll need to know the IP address of a device when configuring certain features. ● Port forwarding ● DMZ The steps to finding the IP address of a device vary, depending on your operating system.
Tips 120 Windows 1. Open a command prompt window. 2. Type cmd or command, and click OK. 3. At the command prompt, type ipconfig and press Enter. 4. Write down the IP Address for the entry that relates to the wireless network connection. (The IP address might be listed under “Ipv4 Address,” or something similar.) Mac OS X 1. From the Apple menu, select System Preferences. 2. Select Network. 3. Select the wireless adapter. The IP address is displayed in the right pane. Other Operating Systems Please see the user documentation for your operating system or computer
Troubleshooting 121 Troubleshooting Learn about various troubleshooting tips, and what to do when a specific message is displayed. General Tips Here are some general tips to get you started. ● If some settings are preventing you from connecting to Wi-Fi, connect via Ethernet. Cable your computer to an Ethernet LAN port on your device. ● Go to sprint.com/support to access troubleshooting and other resources. ● The knowledge base at the NETGEAR website (support.netgear.com) may also be useful. Insufficient Signal Strength If you have insufficient signal strength, an icon is displayed on your device’s home screen, and on the web page’s Connection Details section. Insufficient signal strength, indicated by , may occur because: ● You are outside network coverage areas. ● Your device’s internal antenna is pointing in the wrong direction. ● You are in or near a structure that is blocking the signal. ● You are near a device that is causing radio signal interference. ● A network or account problem is preventing you from obtaining service. See also Improving Signal Strength. Cannot Connect to Wi-Fi If your computer cannot connect to the Main or Guest Wi-Fi networks of the NETGEAR 6100D, there are several things you should check. Make sure that: ● The maximum number of Wi-Fi devices has not been reached. (To determine the number of connected Wi-Fi devices and set the maximum, see Displaying and Blocking Currently Connected Devices (Block List) and Setting the Maximum Number of Wi-Fi Devices.)
Troubleshooting 122 ● You’re connecting to the correct Wi-Fi network (SSID), and you’re using the correct Wi-Fi password. ● Nobody has changed the name or password of the Wi-Fi network. ● Your computer supports the type of Wi-Fi security that the network is set to use. Note: To connect to the gateway’s Wi-Fi network, each computer or Wi-Fi device must support the gateway’s Wi-Fi security type. ● Your computer supports Wi-Fi 802.11g (if Connection Rate is set, in the Wi-Fi Options Section to 802.11g only). ● Your computer has not been blocked through MAC filtering. (See Allowing or Denying Computers Access to the Network (MAC Filter).) Cannot Display the Home Page Your Web browser may display an error message when you try to display the home page. The error message depends on your Web browser. ● “Could not connect to remote server” (Opera) ● “Internet Explorer cannot display the webpage” (Internet Explorer) ● “Oops! This link appears to be broken” (Google Chrome) ● “Safari can’t open the page” (Safari) ● “The connection has timed out” (FireFox) Check the following: ● Your gateway is turned on. (See Turning Your Device On and Off.) ● You have established a connection to your device (through Wi-Fi or through an Ethernet cable). ● Make sure that you’re typing the correct address in the Web browser.  Try http://myrouter (unless you’ve changed the URL in Changing the URL.)  If the home page is still not displayed, try http://192.168.0.1 or, if you’re using custom routing settings, replace “192.168.0.1” with the appropriate IP address. ● The Web browser is a recent version, and Java-enabled. The following are recommended:  Internet Explorer 10.0 or Higher  Firefox 21.0
Troubleshooting 123  Google Chrome (version 30 or higher) ● If your computer has other adapters (for example, Ethernet) connected to other networks, disable or remove them from your computer. ● If Internet security software is running on your computer, disable it and see whether the error message still occurs. Some firewall software may block access to the home page. ● If DHCP is enabled on your device, make sure DHCP is enabled on your computer. (See DHCP.) ● Check your Web browser settings: 1. Open the Control Panel in Windows. 2. Double-click Internet Options. 3. From the Security tab, restore the default settings. 4. From the Connections tab, select Never dial a connection. 5. From the Advanced tab, restore the default settings. 6. Close and reopen your Web browser. ● Disconnect your device from your computer (if you’re using the micro-USB cable). Remove the battery from your device. Reinsert the battery. If, after checking all of the above, you still cannot display the home page, consider resetting the software to default settings. (See Resetting to Factory Default Settings.) Cannot Connect to the Mobile Broadband Network If this message is displayed, go through the following steps. ● Make sure your computer is connected to your device (through Wi-Fi or with an Ethernet cable). (See How Do I Connect to Wi-Fi? or Connecting with Ethernet.) ● Make sure you’re in a network coverage area. ● Check the Network Mode setting (See Setting the Allowed Network Mode). For example, if it’s set to LTE Only, you won’t be able to connect if you don’t have LTE coverage. ● If you’re roaming on 3G, make sure that roaming is enabled. (See Setting the Roaming Mode.) (Roaming is not supported on LTE.) Note: Roaming charges may apply.
Troubleshooting 124 ● If you’re roaming internationally, make sure that Any Network is selected. (See Setting the Roaming Mode.) ● Try the tips in Improving Signal Strength. ● Check with Sprint — a network or account problem may be preventing your device from obtaining service. GPS Doesn’t Seem to Be Available Make sure that GPS is enabled. (See Enabling / Disabling GPS.) For best results, minimize the number of obstructions between your device and the GPS satellites. Cannot Check for Updates Make sure your device is connected to the AC charger or computer through the micro-USB cable.
Technical Specifications 125 Technical Specifications This section lists the electrical, radio frequency, and other parameters of your device for those who require technical information. Radio Frequency and Electrical Specifications This section lists the radio frequency and electrical parameters of your device. Item Description Approvals FCC Current Maximum: ~900 mA Standby current: - 4 mA (1xEV-DO/IS2000 hybrid mode) - ~6.5 mA (LTE) Transmit PCS: 1850-1910 MHz Cellular: 824-849 MHz Secondary 800 MHz: 817-824 MHz LTE: - Band 25: 1850-1915 MHz - Band 26: 814-849 MHz - Band 41 (TDD): 2496-2690 MHz UMTS/HSPA+: - Band 1: 1920-1980 MHz - Band 2: 1850-1910 MHz - Band 5: 824-849 MHz - Band 8: 880-915 MHz Receive PCS: 1930-1990 MHz Cellular: 869-894 MHz Secondary 800 MHz: 862-869 MHz LTE: - Band 25: 1930-1995 MHz - Band 26: 859-894 MHz - Band 41 (TDD): 2496-2690 MHz UMTS/HSPA+: - Band 1: 2110-2170 MHz - Band 2: 1930-1990 MHz - Band 5: 869-894 MHz - Band 8: 925-960 MHz GPS: 1575.42 MHz
Technical Specifications 126 Software Specifications This section lists the specifications that your device supports. Item Description CDMA (3G) specification IS-2000 Release 0 Data service IS-707A 3GPP Release 9 Wi-Fi specification IEEE 802.11b IEEE 802.11g IEEE 802.11n Wi-Fi security and encryption protocols WEP Open & Shared WEP-64 WEP-128 WPA-Personal TKIP & AES (Pre-Shared Key or WPA-PSK) WPA2-Personal TKIP & AES (WPA2-PSK) WPA+WPA2-Personal (WPA+WPA2 PSK) WPS Wi-Fi Simple Configuration 2.0 (WSC 2.0) based Wi-Fi Protected Setup (WPS) SMS (IS-637) Not supported FAX Not supported IOTA Supported OTASP (IS-683A, IS-683B, IS-683C) Supported OTAPA Supported PRL (Preferred Roaming List) Supported Authentication Supported Voice Not supported NAM Single Position Location Standalone TTY/Accessibility Not supported Mobile IP Supported Network protocols (routing hardware) TCP, UDP, ARP, RARP, ICMP VPN Pass-through of the following VPN types: PPTP IPSec Tunneling of multiple VPN sessions simultaneously is supported.
Technical Specifications 127 Environmental Specifications This section describes the environmental conditions that your gateway can be used in. Item Description Operating temperature 32 to 140°F Storage temperature 14 to +140°F Humidity 149°F, 90% relative humidity for 24 hours Mechanical Specifications This section describes the dimensions and physical features of your device. Item Description Dimensions (W x L x H) 2.72" x 4.33" x 0.61" Weight 3.70 oz. Headset jack Not supported LED Blue / Amber / Orange Wall Mounting You can wall-mount your gateway. To wall-mount the gateway: 1. Drill holes in the wall where you will wall-mount the gateway.
Technical Specifications 128 2. Install wall anchors in the holes. Note: Use pan head Phillips wood screws, 3.5 x 20 mm (diameter x length, European) or #6 type screw, 1 inch long (U.S.). 3. Insert screws into the wall anchors, leaving 3/16 in. (0.5 cm) of each screw exposed.
Safety Information 129 Safety Information Read important safety information about your device. Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the NETGEAR 6100D are used in a normal manner with a well-constructed network, your device should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. NETGEAR accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using your device, or for failure of your device to transmit or receive such data. Safety and Hazards Do not operate your device under the following conditions. ● In areas where blasting is in progress ● Where explosive atmospheres may be present ● Near medical equipment ● Near life support equipment, or any equipment that may be susceptible to any form of radio interference. In such areas, your device MUST BE POWERED OFF. Your device can transmit signals that could interfere with this equipment. Do not operate your device in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, your device MUST BE POWERED OFF. When operating, your device can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Your device may be used at this time. The driver or operator of any vehicle should not operate the device while in control of a vehicle. Doing so will detract from the driver or operator’s control and operation of that vehicle. In some jurisdictions, operating such communications devices while in control of a vehicle is an offense.
Regulatory Notices 130 Regulatory Notices This section contains regulatory information for your device. The design of the NETGEAR 6100D complies with U.S. Federal Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile devices, which in turn are consistent with the following safety standards previously set by U.S. and international standards bodies: ● ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz ● National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields ● International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) FCC ID: PY313200235 Radiation Exposure Statement - This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Country Code selection feature to be disabled for products marketed to the US/CANADA Operations in the 5.15-5.25GHz band are restricted to indoor usage only. WARNING (EMI) - United States FCC Information - This equipment has been tested and found to comply with the limits for a Class B computing device peripheral, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Regulatory Notices 131 ● Reorient or relocate the receiving antenna. ● Increase the separation between the equipment and receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. CAUTION: Any changes or modifications not expressly approved by NETGEAR could void the user’s authority to operate the equipment. This device complies with Parts 15, 24, and 27 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Legal 132 Legal This section contains important license and legal information. Patents This product contains technology developed by or for NETGEAR, Inc. This product includes technology licensed from QUALCOMM®. Licenses A large amount of the source code to this product is available under various free and open source licenses. Most is available under one or more versions of the GNU General Public License and/or GNU Limited General Public License. The remainder of the open source software which is not under the GPL is available under one of a variety of more permissive licenses. Those that require reproduction of the license text in the distribution are listed in the sections that follow (starting with fontconfig License). GNU General Public License (Version 2) Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.
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Legal 134 You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)
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Legal 136 It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
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Legal 138 The hypothetical commands ‘show w’ and ‘show c’ should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than ‘show w’ and ‘show c’; they could even be mouse-clicks or menu items--whatever suits your program. You should also get your employer (if you work as a programmer) or your school, if any, to sign a "copyright disclaimer" for the program, if necessary. Here is a sample; alter the names: Yoyodyne, Inc., hereby disclaims all copyright interest in the program ‘Gnomovision’ (which makes passes at compilers) written by James Hacker. <signature of Ty Coon>, 1 April 1989 Ty Coon, President of Vice This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Library General Public License instead of this License. GNU General Public License (Version 3) Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works. The licenses for most software and other practical works are designed to take away your freedom to share and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change all versions of a program--to make sure it remains free software for all its users. We, the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
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Legal 160 d) Do one of the following: 0) Convey the Minimal Corresponding Source under the terms of this License, and the Corresponding Application Code in a form suitable for, and under terms that permit, the user to recombine or relink the Application with a modified version of the Linked Version to produce a modified Combined Work, in the manner specified by section 6 of the GNU GPL for conveying Corresponding Source. 1) Use a suitable shared library mechanism for linking with the Library. A suitable mechanism is one that (a) uses at run time a copy of the Library already present on the user's computer system, and (b) will operate properly with a modified version of the Library that is interface-compatible with the Linked Version. e) Provide Installation Information, but only if you would otherwise be required to provide such information under section 6 of the GNU GPL, and only to the extent that such information is necessary to install and execute a modified version of the Combined Work produced by recombining or relinking the Application with a modified version of the Linked Version. (If you use option 4d0, the Installation Information must accompany the Minimal Corresponding Source and Corresponding Application Code. If you use option 4d1, you must provide the Installation Information in the manner specified by section 6 of the GNU GPL for conveying Corresponding Source.) 5. Combined Libraries. You may place library facilities that are a work based on the Library side by side in a single library together with other library facilities that are not Applications and are not covered by this License, and convey such a combined library under terms of your choice, if you do both of the following: a) Accompany the combined library with a copy of the same work based on the Library, uncombined with any other library facilities, conveyed under the terms of this License. b) Give prominent notice with the combined library that part of it is a work based on the Library, and explaining where to find the accompanying uncombined form of the same work. 6. Revised Versions of the GNU Lesser General Public License. The Free Software Foundation may publish revised and/or new versions of the GNU Lesser General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Library as you received it specifies that a certain numbered version of the GNU Lesser General Public License “or any later version” applies to it, you have the option of following the terms and conditions either of that published version or of any later version published by the Free Software Foundation. If the Library as you received it does not specify a version number of the GNU Lesser General Public
Legal 161 License, you may choose any version of the GNU Lesser General Public License ever published by the Free Software Foundation. If the Library as you received it specifies that a proxy can decide whether future versions of the GNU Lesser General Public License shall apply, that proxy's public statement of acceptance of any version is permanent authorization for you to choose that version for the Library. License Copyright © 2001 Keith Packard Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Keith Packard not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Keith Packard makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. THE AUTHOR(S) DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHOR(S) BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Copyright © 2002-2003 by Juliusz Chroboczek Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Legal 162 libxml2 License Except where otherwise noted in the source code (e.g. the files hash.c, list.c and the trio files, which are covered by a similar licence but with different Copyright notices) all the files are: Copyright (C) 1998-2003 Daniel Veillard. All Rights Reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE DANIEL VEILLARD BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of Daniel Veillard shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization from him. hash.c License hash.c: chained hash tables Reference: Your favorite introductory book on algorithms Copyright (C) 2000 Bjorn Reese and Daniel Veillard. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE AUTHORS AND CONTRIBUTORS ACCEPT NO RESPONSIBILITY IN ANY CONCEIVABLE MANNER. Author: breese@users.sourceforge.net
Legal 163 list.c License list.c: lists handling implementation Copyright (C) 2000 Gary Pennington and Daniel Veillard. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE AUTHORS AND CONTRIBUTORS ACCEPT NO RESPONSIBILITY IN ANY CONCEIVABLE MANNER. Author: Gary.Pennington@uk.sun.com trio.c License Copyright (C) 1998 Bjorn Reese and Daniel Stenberg. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE AUTHORS AND CONTRIBUTORS ACCEPT NO RESPONSIBILITY IN ANY CONCEIVABLE MANNER. locapi License Copyright (c) 2009, QUALCOMM USA, INC. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: - Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of the QUALCOMM USA, INC. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Legal 164 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. pimd License Copyright (c) 1998-2001 University of Southern California/Information Sciences Institute. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of the project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Part of this program has been derived from mrouted.
Legal 165 The mrouted program is covered by the license in the accompanying file named "LICENSE.mrouted". The mrouted program is COPYRIGHT 1989 by The Board of Trustees of Leland Stanford Junior University. shadow License Copyright (c) 1989 - 1994, Julianne Frances Haugh Copyright (c) 1996 - 2000, Marek Michałkiewicz Copyright (c) 2001 - 2006, Tomasz Kłoczko Copyright (c) 2007 - 2009, Nicolas François All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. The name of the copyright holders or contributors may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ISC License Copyright 2004-2010 by Internet Systems Consortium, Inc. ("ISC") Copyright 1995-2003 by Internet Software Consortium
Legal 166 Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND ISC DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL ISC BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. OpenSSL License Copyright (c) 1998-2007 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)” 4. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org. 5. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)” THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS
Legal 167 CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: “This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)”
Legal 168 The word ‘cryptographic’ can be left out if the routines from the library being used are not cryptographic related :-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (tjh@cryptsoft.com)” THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. I.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] Trademarks SPRINT and the logo are trademarks of Sprint. NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Windows® is a registered trademark of Microsoft Corporation. Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Wi-Fi, WPA, and WPA2 are registered marks of the Wi-Fi Alliance. QUALCOMM® is a registered trademark of QUALCOMM Incorporated. Other trademarks are the property of the respective owners. Copyright ©2013 Sprint. All rights reserved. No reproduction in whole or in part without prior written approval.
Legal 169 Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of NETGEAR, Inc. NETGEAR AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY NETGEAR PRODUCT, EVEN IF NETGEAR AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall NETGEAR and/or its affiliates aggregate liability arising under or in connection with the NETGEAR product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the NETGEAR product. Additional Information and Updates For up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases, visit netgear.com.
Index 170 Index 3G Cannot connect, 123 Coverage type, 61 Ec/Io of network connection, 61 Network service, improving, 117 Overview, 8 RSSI of network connection, 61 Service type (PS), 61 3G Connection LED, 9 4G LTE Cannot connect, 123 802.11 Mode, options, 25 Standards supported, 126 About page, 73 Access Point Name (APN), 57 Active, 58 Authentication code, 58 Configuring, 92 Password, 58 Username, 58 Accessories, purchasing, 6 Account Activate from the Home page, 14 Details, resetting, 95 Information, accessing, 6 Summary, 15 Activate your account Hands-free, 4 Home page, 14 Activation date, viewing, 89 Active APN, 58 Address reservation, 68 admin (administrator) Password, changing, 87 admin password Forgotten; what do I do?, 112 Alerts Common types, 13 Description, 13 Title, 13, 79 Allowed network mode, setting the, 91 Altitude, 40 "Always on", and billing, 113 Antennas, attaching, 2 Application Port filtering, disable, 86 Port filtering, enable, 86 Port forwarding, disable, 84 Port forwarding, enable, 83 Application notes, 169 Authentication code APN, 58 Auto (DNS Mode), 65, 83 Baby monitors, 116 Back up settings, 50 Back view of gateway, 2 Band LTE network connection, 61 Bands supported Receive, 125 Transmit, 125 Base station, WDS, 36 Billing and "always on", 113 Billing cycle Data usage, 14, 15 Reset displayed data usage, 15 Black list MAC filter, 32 MAC filtering, 26, 27 Port filtering, 68 Block list Wi-Fi, enable/disable, 30 Blocked devices Display, 31 Unblock, 31 Box contents, 1 Broadband settings, 62 Broadcast Wi-Fi network name, 26, 75 Browsers supported, 2
Index 171 Button Power, 8 Wi-Fi On/Off, 10 WPS, 10 Cannot check for updates, 124 Cannot connect to the 3G or LTE network, 123 Cannot connect to Wi-Fi, 121 Cannot display the Home page, 122 Care of your gateway, 2 Carrier name, 16 Changing the gateway URL, 87 Channel Number, LTE, 61 UL, LTE, 61 Wi-Fi, 34 Check for Update, 50 Clear Programming, 50 Client-to-Gateway VPN, 98 Enabling, 102 Cloning, MAC address, 53 Components of your gateway, 7 Configure Gateway, 47 Network settings, 47 Router settings, 47 Wi-Fi connection settings, 23 Wi-Fi security, 23 Connect to Internet 3G network service, improving, 117 Cannot connect, 123 Launching a connection, 10 Connect to mobile network, button, 16 Connected How to connect with Wi-Fi, 111 How to tell you’re connected to GSM/3G/LTE, 111 Connected devices Display, 31 Information, 20 List, 16 Connection 3G network service, improving, 117 Internet connection status, 60 Connection Rate, 25 Connection status, 61 LEDs, 9 Contents, package, 1 Continuous GPS fix, 40 Copyright information, 168 Cordless phones, 116 Corporate network, accessing through VPN, 114 Could not connect to remote server, 122 Coverage Maps, 6 Type, 3G, 61 CTS/RTS handshaking, 25 Current, electrical (specifications), 125 Customer Service, contacting, 6 Data Connection, launching, 10 Plan type, 15 Transmit indicators, 16 Usage, viewing, 89 Data Usage details, 14 Date & Time Settings page, 51 Default settings, software reset, 96 Destination IP Address (DMZ), 85 Devices Connected to Guest Wi-Fi, 21 Connected to Main Wi-Fi, 21 Connected, list, 16 Devices page, 20 DHCP Description, 81 Enabling, 82 IP Address Range, 65, 82 Lease time, 65, 82 Server, enable/disable, 65 Start and end address, 82 Digital Rate Control Channel number, 62 Cover, 61 Value, 61 Dimensions of gateway, 127 Disable GPS, 40, 41
Index 172 Disconnect from mobile network, button, 16 Display Blocked devices, 31 Connected devices, 31 DMZ Address, 65 Configuring, 85 Enable/disable, 65 Enabling, 84 DNS mode, 65 Setting, 82 Domestic roaming guard, 57 Downloading Firmware, 95 Software updates, 94 DRC Channel number, 62 Cover, 61 Value, 61 Dual WAN settings, 62 Dynamic DNS, 42 Dynamic Host Control Protocol. See DHCP Ec/Io 3G, 61 Electrical specifications, 125 Email server, accessing, 66 Enable GPS, 41 Enable GPS, 40 Encryption Method in use, 75 Protocols supported, 126 Type, Guest Wi-Fi, 26 Type, Main Wi-Fi, 26 Environmental specifications, 127 Ethernet LAN connections, 5 LAN LED, 9 WAN connection, 76 WAN LED, 9 Ethernet WAN settings, 76 Export, gateway settings, 93 Facebook link, 76 Factory Reset, 50 FAQ, 114 FAX, 126 FCC ID, 130 Regulatory notices, 130 Feedback, 75 Link, 73 File sharing, USB, 44 Filtered ports list, 68 Firewall rules, 70 Firewall software, 123 Firmware Upgrading, 95 Version, 75 First time usage, 4 Fix GPS, type of fix, 40 Forgot admin password, 112 Forgot Wi-Fi password, 112 Fragmentation Threshold, 26 Frequencies, transmit and receive, 125 Front view of gateway, 1 FTP server, accessing, 66 Gaming, Internet, 66 gateway URL, 48 Gateway Components, 7 Drawing, 1 Information, viewing, 73 Resetting, 95 Settings, resetting, 96 Settings, restoring, 93 Settings, saving, 93 Telephone number, 74 User Guide, 76 Where to place, 3 Gateway basics, 7 gateway URL, changing, 87 General page, 47 General Public License, GNU, 132 GNU General Public License, 132 GPL (v2) License, 132 GPL (v3) License, 138
Index 173 GPS Altitude, 40 Availability, 113 Enable ./ disable, 40 Enable/disable, 41 FAQ, 113 Heading, 40 Latitude, 40 Limitations, 113 Longitude, 40 Metric units, 40 Mode, 40 Mode, setting, 41 Not working or doesn’t seem to be available, 124 Overview, 113 Satellites, number used, 40 Speed, 40 Standard units, 40 Status, 40 Streaming data, 113 Timestamp, 40 Units, select metric or standard, 42 GPS page, 38 GSM Roaming support, 111 Guest Wi-Fi Devices connected, list, 21 Guest Wi- Fi name Changing, 29 Guest Wi-Fi network Name, 23, 25 Setting up, 18 Turn on / off, 23 Guest Wi-Fi Network Turning off, 19 Turning on, 18 Guest Wi-Fi password Changing, 29 Hands-free activation, 4 Re-run, 57 Hardware (drawing), 1 Hazards, 129 Heading, 40 Height of gateway, 127 Help, getting Customer Service, contacting, 6 FAQ (Frequently Asked Questions), 111 Sprint website, 6 Tips, 116 Troubleshooting, 121 Home page, 11 Cannot display, 122 Humidity specification, 127 ICCID, 74 ICCID, 61 Import (router settings), 94 Import gateway settings, 93 Important notice, 129 IMSI, LTE, 61 Information about your gateway, 73 Installation requirements, 2 International roaming guard, 57 Internet connection Data usage, viewing, 89 Launching, 10, 18 Sharing, 19 Internet Explorer cannot display the webpage, 122 Internet LED, 10 IOTA, 126 IP address 3G, 61 DHCP Range, 65 Finding for a device, 119 LTE, 61 Port forwarding, 83 Routing hardware, 65 IP address obtain automatically, 81 IP address reservation, 68 ipconfig command, 120 ipconfig/all command, 119 ISC License, 165 Knowledge base, 121 Latitude, 40 LBS. See GPS Lease time, DHCP, 65, 82 LED colors, 127
Index 174 LEDs, 9 3G, 9 Ethernet LAN, 9 Ethernet WAN, 9 Internet, 10 LTE, 9 Power, 10 Signal Quality, 9 Turn off and on, 48, 80 USB, 9 Wi-Fi, 9 Length of gateway, 127 LGPL (v2.1) License, 150 LGPL (v3) License, 158 Liability, limitation of, 169 libxml2 License, 162 Licenses, 132, 161 Limitation of liability, 169 Limitations, GPS, 113 locapi License, 163 Location Based Services. See GPS Log In to your gateway, 11 Logging events, 50 Login password Changing, 87 Forgotten; what do I do?, 112 Longitude, 40 LTE IP address of 3G network connection, 61 IP address of LTE network connection, 61 Overview, 8 Radio channel number for LTE network connection, 61 Roaming support, 111 RSRP of LTE network connection, 60 RSRQ of LTE network connection, 60 RS-SINR of LTE network connection, 60 TX power of LTE network connection, 61 Upload channel for LTE network connection, 61 LTE Connection LED, 9 MAC address, cloning, 53 MAC address, finding for a device, 118 Mac computer VPN client, 105 MAC Filter, 26 Black list, 32 Control network access, 32 Mode, 27 White list, 32 Wi-Fi page, 26 Main Wi-Fi Changing the name, 29 Changing the password, 29 Devices connected, list, 21 name, 22 Network, name, 25 Maintenance of your gateway, 2 Manage your Sprint account by telephone, 72, 73 Manual (DNS Mode), 65, 83 Manual configuration, 57 Manual DNS Server fields, 83 Maximum number Of Wi-Fi devices, set, 35 MDN, 61 Mechanical specifications, 127 Metric units for GPS, 40 Metric units for GPS, 42 Micro-SIM, 10 Microwaves, 116 Mobile broadband Connection details, 59 Overview, 8 Mobile Directory Number of device, 61 Mobile Station Identifier, 61 MSID, 61 MTU size, 78 MTU size, changing, 80 My Sprint link, 15 Name Guest Wi-Fi, changing, 29 Main Wi-Fi, changing, 29 NETGEAR knowledge base, 121 Network 3G, overview, 8 4G LTE, overview, 8 Activation date, viewing, 89
Index 175 Cannot connect, 123 Carrier name, 16 Connection status, 61 Internet Connection status, 60 Mobile broadband connection details, 59 Mobile broadband status details, 59 Mode allowed, setting the, 91 Protocols supported, 126 Service, 3G, improving, 117 Type to connect, 56 Type, current connection, 16 network connections, 18 Network Setup page, 55 Network, corporate, accessing through VPN, 114 Notice, important, 129 Notices, regulatory, 130 One-time GPS fix, 40 Online games, 67 Oops! This link appears to be broken, 122 OpenSSL License, 166 Operating temperature, 127 Operator name, 16 Original SSLeay License, 167 OTAPA, 126 OTASP, 126 Package contents, 1 Packet size, 25 Password admin, changing, 87 admin, forgotten - what do I do?, 112 APN, 58 Guest Wi-Fi, changing, 29 Main Wi-Fi, changing, 29 Wi-Fi, forgotten - what do I do?, 112 Password recovery, 87 Patents, 132 Performance, Wi-Fi, improving, 117 pimd License, 164 Place for your gateway, tips, 116 Plug and Play, Universal (UPnP), 81 Port filtering Adding application to list, 86 Description, 67 Disabling for an application, 86 Enable/disable, 68 Enabling, 85 Port Filtering tab, 67 Port forwarding Description, 65 Disabling for an application, 84 Enable/disable, 67 Enabling, 83 Enabling for an application, 83 Port Forwarding tab, 65 Power button Usage, 8 Power LED, 10 Powering the gateway on or off, 9 Preferred Roaming List. See PRL PRL version, 62 PRL, update, 57 Problems. See Troubleshooting Protocol field Port filtering, 86 Port forwarding, 84 Protocols, network, supported, 126 PS service type, 3G, 61 Questions, frequently asked (FAQ), 111 Radio frequency (RF) specifications, 125 Receive data indicator, 16 Receive frequencies, 125 Regulatory notices, 130 Remote Desktop, accessing, 66 Remote Management page, 54 Repeater, WDS, 37 Require SIM PIN to use gateway, 58 Requirements, installation, 2 Resetting Account details, 95 Gateway, 95 Gateway settings, 96 Software to default settings, 96 Restore settings, 50, 93 RF (Radio Frequency) specifications, 125 RF Exposure notice, 130 Roaming GSM support, 111
Index 176 Indicator, 62 LTE support, 111 Message, 16 Mode, 56 Mode, setting, 90 Status, 16 Roaming Guard, 57 Roaming Guard warnings, enable/disable, 91 Router IP Address, 65 Settings, configure, 47 Router ALG page, 69 Router Basic page, Settings page, 63 Router Port Filtering, Settings page, 67 Router Port Forwarding, Settings page, 65 Routing hardware, 8 IP address, 65 Resetting to default settings, 96 Subnet mask, 65 RSRP, 60 RSRQ, 60 RSSI, 61 Improving, 116 Insufficient, 121 RS-SINR LTE, 60 RTS Threshold, 25 RX Frequencies, 125 Safari can’t open the page, 122 Safety and hazards, 129 Satellites, number used for GPS fix, 40 Saving gateway settings, 93 Security Encryption type, Guest Wi-Fi, 26 Encryption type, Main Wi-Fi, 26 MAC filtering, 26 Protocols supported, 126 SIM PIN required to use gateway, 58 Standard in use for Wi-Fi network encryption, 75 Tips, 118 Wi-Fi, 27 Send data indicator, 16 Server, accessing, 66 Service plan, add additional options, 6 Serving Cell ID, 60 Serving SID (home network area identifier), 62 Session Data usage, 14 Settings Backup, 50 Exporting, 93 Importing, 93 Restore, 50 Settings page, 47 Software and Reset, 48 Settings Reset, 50 shadow License, 165 Sharing your Internet connection, 19 Short text messaging (SMS), 126 Signal Quality LED, 9 Signal strength, 16 Improving, 116 Insufficient, 121 SIM ICCID, 74 Security, activate or deactivate, 59 SIM Security, Settings page, 58 Site-to-Site VPN, 108 Enabling, 109 Size of gateway, 127 SMS, 126 Software Resetting to default settings, 96 Specifications, 126 Updates, downloading, 94 Software and Reset Settings page, 48 Specifications Electrical, 125 Environmental, 127 Mechanical, 127 Radio frequency (RF), 125 Software, 126 Speed, GPS, 40 Sprint Customer Service, contacting, 6 Website, 6
Index 177 ssh support, 115 SSID, 75 SSLeay License, Original, 167 Standard units for GPS, 40, 42 Standby current, 125 Status connection details, 15 Status Details, Settings page, 59 Storage Guidelines, 2 Temperature, 127 Streaming GPS data, 113 Subnet mask, 65 Support, 72 Contacting, 6 Website link, 71, 73 Survey of customer feedback, 76 System Logs page, Settings page, 50 System requirements, 2 TCP/IP settings, 81 Technical support, contacting, 6 Telephone number, hotspot, 15, 61, 74 telnet support, 115 Temperature Operating, 127 Storage, 127 Terminal sessions, 115 Text messaging (SMS), 126 The connection has timed out (message), 122 Timeout Connection timeout (cannot display the home page), 122 Tips, 116 Trademarks, 168 Transmit Data indicators, 16 Frequencies, 125 Transmitter power LTE, 61 Troubleshooting Cannot connect to the 3G or LTE network, 123 Cannot connect to Wi-Fi, 121 Cannot display the home page, 122 General tips, 121 TTY support, 126 Turn off Guest Wi-Fi network, 19 Turn on Guest Wi-Fi network, 18 Turning the gateway on, 9 TVs, 116 Twitter link, 76 TX Frequencies, 125 Power, LTE, 61 Unblock devices, 31 Universal Plug and Play. See UPnP Update network settings, 57 Update PRL, 57 Update software and firmware, 94 Updates,cannot check for, 124 Upload channel for LTE network connection, 61 UPnP, 81 Enable/disable, 81 Status, 64 URL (Web UI name), 48 Usage guidelines for your gateway, 2 USB drives, sharing, 44 USB LED, 9 User guide Location, 71, 73 On device, 76 Username, APN, 58 Virtual Private Network, 98 VPN, 98 Accessing, 114 Client-to-gateway, 98 Client-to-gateway connection, 100 Overview, 98 Passthrough types supported, 126 Site-to-Site, 108 VPN client Mac computer, 105 Windows-based computer, 103 VPN Client-to-Gateway Enabling, 102 VPN Users, 98 VPN, Site-to-Site
Index 178 Enabling, 109 WAN Ethernet settings, 76 WAN settings, 77 Warning (EMI), 130 WDS base station, 36 WDS Repeater, 37 Web Browser Interface, 11 Web browsers supported, 2 Web server, accessing, 66 Website NETGEAR, 169 Sprint, 6 Weight of gateway, 127 White list MAC filtering, 26, 27, 32 Port filtering, 68 Width of gateway, 127 Wi-Fi Access points, 7 Block list, enable/disable, 30 Broadcast network name, 26, 75 Cannot connect, 121 Channel, 25, 34 Connecting manually, 19 Connecting to, 111 Encryption type, 27 Guest, encryption type, 26 MAC address, 75 MAC Filter, Wi-Fi page, 26 Main, encryption type, 26 Maximum number of devices, set, 35 Network name, main, 75 Password, forgot, 112 Performance, improving, 117 Security, 27 Security and encryption protocols supported, 126 Wi-Fi Connect page, 21 Wi-Fi LED, 9 Wi-Fi network, connecting to, 4 Wi-Fi On/Off button, 10 Wi-Fi Options page, Wi-Fi page, 23 Wi-Fi Protected Setup (WPS) FAQ, 114 Performing, 19 Wi-Fi Range, 25 Windows XP, improving Wi-Fi performance, 117 wireless base station, 36 Wireless Distribution System (WDS), 35 Wireless repeater, 36 Wireless speakers, 116 WPS Button, 10 Button for pairing Main Wi-Fi, 22 Limitations, 19 Performing, 19 XP, Windows, improving Wi-Fi performance, 117

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