Newcon Optik Lrf Mod 4Ec Users Manual
LRF MOD 4EC to the manual 51edf42e-432d-4765-9712-6bc96f2d2627
2015-02-02
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Operation Manual LASER RANGE FINDER MODULE LRF MOD 4EC 105 Sparks Ave., Toronto, ON, M2H 2S5, Canada ii IMPORTANT INFORMATION Read prior to activation You have just purchased a sophisticated electro-optical device that emits invisible laser radiation. To operate it properly, please read this manual carefully. • NEVER direct laser beam at the eyes of people or animals • NEVER aim the unit at the Sun or bright sources of light • NEVER subject the unit to impacts • NEVER transport the unit without its case • NEVER disassemble the unit. This may be hazardous for you due to high voltage currents in the system • ALWAYS keep the unit out of children’s reach • ALWAYS store the unit in a dry place • Caution - use of controls or adjustments, or performance of procedures other than those specified herein may result in hazardous radiation exposure • Caution - use of optical instruments such as binoculars, loupes, mirrors, lenses, etc. with this product increases eye hazard. • Caution - avoid access of direct sun light into eye-piece optics for more then 5 sec consistently. • Note: Avoid eye exposure to direct laser beam or its close reflection iii CONTENTS 1. BRIEF DESCRIPTION............................................ 3 1.1 Principle of work ................................................. 4 1.2 Key Features ........................................................ 4 2. DEVICE APPEARANCE ........................................ 5 3. DELIVERY SET ...................................................... 7 3.1 Standard delivery set............................................ 7 3.2 Optional accessories ............................................ 7 4. SPECIFICATIONS .................................................. 8 5. OPERATION INSTRUCTIONS............................ 10 5.1 Maximum distance............................................. 10 5.2 Module controls ................................................. 10 5.3 Measurement procedure..................................... 11 5.4 Target selection logic......................................... 12 5.5 Individual Measurement and Scanning regimes 12 5.6 Operation and service modes ............................. 13 5.7 Mode switching and tuning................................ 14 5.8 Setup mode ........................................................ 16 5.9 Compass calibration........................................... 19 5.10 Interface format ................................................. 19 5.11 Gating mode....................................................... 20 5.12 Data Recall mode............................................... 21 5.13 Display test mode .............................................. 22 1 5.14 Additional display information .......................... 22 6. BEST MEASURING TECHNIQUE...................... 23 7. Interconnectivity..................................................... 25 7.1 Connecting to computer..................................... 25 7.2 Data output protocol .......................................... 25 7.3 Additional communication features, for special orders only ..................................................................... 27 7.4 Output connector pin layout and cable diagram 29 7.5 GPS interconnectivity ........................................ 30 8. STORAGE AND MAINTENANCE...................... 32 9. TROUBLESHOOTING ......................................... 33 10. WARRANTY ......................................................... 34 11. CUSTOMER SUPPORT........................................ 35 12. QUALITY CERTIFICATE.................................... 36 2 CAREFULLY READ ALL THE INSTRUCTIONS BEFORE USING! FAILURE TO OBEY THE INSTRUCTIONS WILL VOID THE WARRANTY AND MAY CAUSE INJURY! 1. BRIEF DESCRIPTION The LRF Modules use the same electronics and optics as rangefinder monoculars and binoculars. These modules can add various range finding capabilities into host systems: distance & speed measurement, azimuth and elevation measurement. The modules have a built-in computer interface, which enables immediate data acquisition by any system with standard serial interface. Depending on exact model, customer has a choice of various incorporated features, including, but not limited to gating capability, fast scan mode, speed measurement, object selection and more. Typically a rangefinder module becomes a part of: - Thermal imagers - Day/night surveillance systems - Airborne optical systems. Both modules can be integrated into a bigger observation system. The Modules comply with CFR 21, Part 1040.10 3 Principle of work The Modules send invisible, eye safe laser pulses to the target. Pulses reflected from the target are captured and processed by the digital circuitry. The time-of-flight delay between the sent and received pulses allows calculating the distance to the target. A built-in digital compass/inclinometer of MOD 4EC measures target’s azimuth and elevation simultaneously with ranging. Key Features Selection of the first, last or the most reflective target Distance is displayed in meters or yards, speed is displayed in km/h or MPH, azimuth and elevation are displayed in degrees or mils Original digital circuitry allows ranging through most types of glass, bushes and other obstacles Two reticle shapes: -¦- or □ Built-in digital accurate compass/inclinometer, angles are displayed in degrees or mils. On-board memory keeps results of the last 10 measurements, that can be recalled 4 2. DEVICE APPEARANCE 3 2 1 4 5 6 1 – Communication connector 3 – LRF cover 5 – Optical window 2 – Detachable eye-piece 4 – Desiccator 6 – Detachable camera Fig. 1. MOD 4EC general view 5 6 7 8 1 9 5 2 3 4 Fig. 2. Liquid Crystal Display view through the eyepiece 1 – Low battery indicator 3 – Units of measurement 5 – Target quality indicator 7 – Gating indicator 9 – Ready mode indicator 2 – Reticle (either -¦- or ) 4 – Measurement result 6 – Laser active indicator 8 – Setup mode indicator 6 3. DELIVERY SET Standard delivery set The unit is supplied in the following assembly: Qty 1 1 1 1 1 1 1 1 LRF MOD 4EC Eyepiece USB camera Compact disk with software Computer/power cable Operation manual Warranty card Hard case Connectors: Data/power connector LEMO Push-Pull Connector FGG.0B.309.CLAD52 Data and power connectors can be modified per individual order. Optional accessories GPS cable Remote control module 7 4. SPECIFICATIONS Range Finder Laser Measuring range Accuracy First, last and auto target selection Meters/Yards display Last 10 readings recall Reticle Target quality indicator Gating capability, m Class 1, eye safe, 905 nm 16 m – 4,000 m ±1m Yes Yes Yes -¦- or Yes 100 - 7,000; 100 m step Speed measurement Measured speed range 5 – 400 km/h / 3-250 mph Accuracy, km/h or mph ±2 Compass and inclinometer (MOD 4EC only) Measured azimuth range 360° Accuracy ±1° Measured elevation range ±60° 8 Interface RS 232 interface. Power External power requirement 9V DC, 300 mA The unit is fully operational when voltage is higher than 7V. A ‘LOW BATTERY’ warning is displayed when voltage falls below 7.2V. Environmental Operational temperature range Storage temperature range -25 / +50ºC (-13 / +122ºF) -45 / +65ºC (-49 / +149ºF) Mechanics Weight without eyepiece Weight with eyepiece Dimensions without eyepiece Dimensions with eyepiece 2,370 g 2,450 g 214x195x94 mm 238x195x94 mm 9 5. OPERATION INSTRUCTIONS Maximum distance Though maximum measurement distance depends on target reflectivity, weather conditions and other conditions, for most targets the unit will provide accurate ranging for up to 3,000 meters. In good conditions a highly reflective target can be measured up to 4,000 meters. Target reflectivity depends on its color, surface finish, size, shape, position in relation to the laser beam, etc. Bright target colors are more reflective than dark ones. A polished surface is more reflective than a rough one. Larger targets reflect better than small ones. Ranging a target perpendicular to the laser beam provides better results than the one positioned under a sharp angle to the beam. Weather conditions that influence air transparency (rain, fog, snow, mist) reduce maximum range. Bright sunny days will reduce performance as well, as IR sun radiation may cover reflected laser pulses. While the unit will measure through many glass types, measuring through glass may reduce accuracy and range. Module controls Modules can be fully controlled via RS-232 connector and/or with buttons on remote control. The control procedures are identical and interchangeable. 10 The correspondence between the pressing of the buttons and the signals sent via RS-232 is described in Interconnectivity, chapter 7. The rest of this manual describes measurement procedures and setting measurement parameters through pressing of the buttons. Measurement procedure When the Module is off the LCD is blank. To activate it press and hold for one second the Action (A) button. At start the module comes into the Ready to Measure mode indicated by the word ‘READY’ on the display. Pressing the Action button in the Ready to Measure mode initiates measurement. The result of the measurement is displayed in a form that depends on the measurement parameters (see Setup Mode). Note: If more than one parameter is chosen to measure, e.g. distance and azimuth, the results will replace each other on the display every half a second. If the target is located below the unit the result of vertical measurement (elevation or height) will be preceded with minus (“-“) sign. If results of angular measurements can not be interpreted by the unit an error codes 444 (for azimuth) or 99 (for elevation) will be displayed. Repeat the measurement. If error codes appear again – reboot the unit by switching it off and on again. 11 Target selection logic On its way towards the target, laser beam may reflect from various objects, thus decreasing ranging accuracy. The smaller, the farther, and the less reflective is the target – the higher is the possibility of obtaining an incorrect measurement. To improve accuracy the unit has a built-in target selection logic, which allows choosing what target to range: the nearest (‘first’), the farthest (‘last’), or the most reflective (‘auto’). This mechanism helps selecting the target when ranging from behind the bushes, wires, through the falling snow, or in similar conditions. Similarly it enables ranging a target in front of a bigger object, such as a wire in front of the wall. Note: Even with target selection logic the unit may not always be able to range the desired target as its reflectivity may be too low to produce enough laser beam reflections for statistically reliable calculation. A warning will be displayed if result is not statistically reliable. See more about target reflectivity in Additional display information (0). This information will not be transferred via RS-232. Individual Measurement and Scanning regimes The unit can operate in two regimes: (1) Individual Measurement and (2) Scanning. In the Individual Measurement regime the unit performs single measurement when the A button is pressed shortly, in the Scanning regime the unit repeatedly measures and displays results every second while the A button is pressed. 12 To activate the Scanning regime press and hold the A button in Ready mode. The unit will work in the Scanning regime while the A button is pressed. Scanning or Individual Measurement regimes are available for any selected mode of measurement. When two parameters are measured in the Scanning regime though both will be quickly displayed, the second one may be difficult to register by eye. Nevertheless all data is recorded and may be recalled (see Data Recall mode for details.) Operation and service modes The unit has the following modes of operation: Ready to Measure – to perform measurements (Quick link to the Standard1 and Standard2 sets of measurement parameters appears in mode selection menu for convenience and does not constitute a separate mode) Setup – to modify the Ready to Measure mode parameters, Gating – to set a minimum distance of measurement, Data Recall – to recall the last 10 measurement results, Data Clearance – to clear measurement results. In the Setup mode four parameters of measurement can be set; these parameters define: 1. What the unit measures: distance or azimuth or elevation or all measurements at once, 13 2. In what units result of distance measurement is displayed: meters or yards, degrees or mils, km/h or mph, 3. What reticle shape is visible: rectangular or crosshair, and 4. Which target is selected: first, last or most reflective (see the Target selection logic (5.4) for more details). The Setup mode is described in more detail below. The unit has two standard sets of the Ready to Measure mode parameters: Standard1: distance is displayed in meters, azimuth and elevation are displayed in degrees, crosshair reticle is visible, auto target selection is used, Standard2: distance is displayed in meters, azimuth and elevation are displayed in mils, crosshair reticle is visible, auto target selection is used, Code 8 sets the same set of measurement parameters as the Standard1, except for distance measurement in yards. At start the unit assumes the Ready to Measure mode with measurement parameters inherited from the previous setup. At manufacturing stage the unit is set up into Standard1 set of measuring parameters. Mode switching and tuning Pressing the Mode (M) button in the Ready to Measure mode switches the unit between modes of operation: Ready to Measure – Ready (9, Fig. 2) is displayed 14 Quick link to the Standard1 set of measurement parameters (display name: Std1), Quick link to Standard2 set of measurement parameters (display name: Std2), Setup mode (display name: COdE), Gating mode (display name: GAt), Data Recall mode (display name: rEc), Memory Clearance mode (display name: cLr), Interface selection mode (display name: -PC- or PLGr). Flashing display name indicates the mode which can be selected by pressing the A button. The Setup, Gating selection, Data Recall and Interface selection modes have submenus, so when the A button is pressed to select these modes the unit automatically enters the corresponding submenu. In the same way as with the mode switching, the M button switches between the submenu items and A selects the needed one. When the A button is pressed from the submenu the unit comes into the Ready to Measure mode with the selected parameter. If no button is pressed for 8 seconds the unit leaves the current mode, in the Ready mode it switches off. Next time the unit is turned on it assumes the last chosen combination of the four Ready to Measure mode parameters. 15 Note: On a special request a menu of a particular unit can be simplified to show only required modes. Setup mode To modify the Ready to Measure mode parameters: Enter the Setup mode. With word Ready on the display press the M button till display name COdE is displayed and press the A button. Ready to Measure Standard1 Standard2 Ready Std 1 Std 2 Target selection logic Reticle Elevation Azimuth Speed Distance Mode Display name Select the desired parameter modification (see table below). Press the M button till the code name of the desired parameter is displayed and press A button. To leave the Setup mode without changing measurement parameters press and hold the M button for two seconds. This works like the computer Esc key. The rangefinder will then keep the last set of parameters and return to the Ready to Measure mode. As set at previous session m Deg Deg -¦- Auto m Mils Mils -¦- Auto 16 Setup COdE Cd1 M Cd2 Y Cd3 - ◦ Target selection logic Reticle Elevation Entrance into the Setup mode m NC yd NC Cd4 - Cd5 - ◦ Cd6 Cd7 Cd8 Cd9 -¦Cd 10 Cd 11 Cd 12 Cd 13 Cd 14KMH Cd 15MPH Azimuth Speed Distance Display name Mode yd Deg NC Mils NC Deg Deg NC Mils NC m NC Deg -¦- Auto NC -¦- NC NC NC NC Last NC First NC Auto NC kmh NC NC mph NC 17 Cd 16 Cd 17 Target selection logic Reticle Elevation Azimuth Speed Distance Display name Mode Display test Compass calibration Gating GAt Entrance into gating mode Data Recall Data Clearance Interface format rEc Recalls last 10 measurement sets cLr Clears all recorded data -PCPLGr or Selects PC or PLGR data format for output port Empty field means the parameter is not measured in this mode, NC means ‘no change’ to the measurement parameter setting. Once set, the mode parameter is stored in on-board memory and will be kept current until reset in the Setup mode. Choosing Cd 16 in the Setup mode will cause all display segments and indicators to flash for 8 seconds. Flashing can be interrupted by pressing either button. 18 Compass calibration If the Module was exposed to a strong magnetic field or was not in use for a long time, the compass accuracy may diminish. To bring the compass into working condition: Select Cd 17 in the Setup mode Keeping the unit horizontally, perform one full rotation around vertical axis within half a minute and then one full rotation around vertical axis with device upside down during half a minute. If one rotation does not restore calibration – perform two rotations. The normal compass functioning will be restored. Depending on the version of the on-board software, during calibration LCD will show either time countdown in seconds from 59 to 1 or flashing word CAL. To ensure azimuth measurement accuracy calibrate compass after changing the battery. Interface format The unit can output measurement data via RS-232 port in either a proprietary protocol or in the format accepted by PLGF/DALGR. The selected format will be indicated on the LCD with display names PLGr or -PC-. To select the required data transfer format: Select PLGr (-PC-) in the Setup mode 19 Pressing the A button will activate shown on the LCD communication format. Gating mode In this mode the gating function is activated: user can set the minimal distance to the target; reflection from any object closer than the gating distance will be ignored. The Gating feature helps measuring remote targets in adverse atmospheric and environmental conditions by eliminating reflections from snowflakes, raindrops, industrial wires, branches, etc. At the same time, if gating distance is set incorrectly, you can remove the desirable object from measurement range. To enter the gating mode press the A button when GAt is displayed. Minimal gating distance of 100 m will be initially set, further pressing the M button will increase gating distance by 100 m up to 7,000 m. When the desired distance is reached – select it by pressing A button. The Gating distance can potentially be set longer than the maximum measuring range. The device will not measure anything then. To deactivate gating choose one of preset modes that do not include gating (for example: Standard1, Standard2, Code1, Code2, etc.). Note: the Gating distance can only be increased. To exit gating selection cycle without setting any gating distance press the M button 70 times or hold the M button for 2 seconds. 20 Data Recall mode In the Data Recall mode results of the last 10 measurements can be displayed. Measurement results are saved in on-board memory in sets depending on the parameters set for measuring, for instance, if only distance is measured - the set will consist of one number, if distance and azimuth are measured – the set will consist of two numbers. To enter the Data Recall mode press the M button in the Ready to Measure mode until rEc is displayed and then press the A button. First measurement set number (display name: rEc 1) will start flashing. Pressing the M button moves the unit along the list of measurement set numbers and measurement results: rEc 1, distance 1, azimuth 1, elevation 1, rEc 2, distance 2, azimuth 2, elevation 1, …, rEc 0, distance 0, azimuth 0, elevation 0. Measurement sets are numbered in reverse order: first recalled set is the result of the last measurement. If any parameter has not been actually measured it will not be recalled. Pressing the A button at any moment within the list of recalled results (or pressing the M button at the end of the list) brings the unit to the Ready to Measure mode. Choosing cLr in the Setup mode will erase all measurement data. 21 Display test mode Selecting Code 16 in the Setup mode will cause all display segments and indicators to flash for 8 seconds. Additional display information Additional indication is displayed in the Ready to Measure mode: Indicates that distance is measured and Y or M displayed in yards or meters KMH or Indicates that speed is measured and displayed in km/h or mph MPH ° ° Indicates that only azimuth is measured Indicates height in meters or azimuth is mils measured OVER 100M – indicates that gating is active Laser active indicator (6, Fig.2) flashes, when unit emits laser radiation. Reliability of ranging depends on the number of pulses that reflect from the target and reach the unit. Module informs user about the number of received pulses by a message on LCD: TARGET REFLECTION LOW – ranging results have low statistical reliability, TARGET REFLECTION MED – ranging results have medium statistical reliability, TARGET REFLECTION HIGH – ranging results have high statistical reliability. 22 6. BEST MEASURING TECHNIQUE Laser range finder module measures distance by catching a laser beam reflected from the target. Everything that improves reflection increases the measurement reliability and maximum range. 1. Aim at a surface on the target that is closest to the perpendicular to the laser beam. The closer you get – the stronger will be the reflection. 2. The unit deploys sophisticated software that tries to understand which target you are aiming at. However, due to beam divergence several objects may produce a strong reflection. To help the system recognise the target the Target Selection Logic may be used. For example, if ranging a wire in front of a building, selecting the “first” target (Code 12) will produce a more reliable result. Alternatively, when aiming at a chimney behind the trees, selecting “last” target (Code 11) will be better. By default the System assumes “auto” target selection, that is, the object producing the most reflections will be considered a target. 3. Another way to improve reliability of measurement is to use the gating mechanism. When gating is active reflections from all objects closer than the gating distance will be ignored. This is especially effective when ranging in unfavourable atmospheric conditions, that is, in the rain, fog, haze or bright sun. Gating provides better results than the “last” target selection, but it requires preliminary rough 23 distance estimation to cut off all objects closer than the chosen one. Note: the Gating setting is remembered by the System until altered. Therefore, if you forget to turn the gating off, the next time you start measuring it can ignore the desired object, if it is closer than the gating distance. The unit will display four dashes instead of the measurement results. “Over 100 meters” display indicator shows active gating. 24 7. Interconnectivity The unit supports RS-232 interface. Physical connection is performed through a connector specific to each order. The default connectors are described in Specifications. Connecting to computer The communication port must be initiated prior to connecting the unit. Data is transmitted as a hex string code with fixed baud rate of 9600 bit/sec, 8 bits, one stop bit, and no parity. If the port is connected and not initiated, the module will be activated immediately in scan mode. Data output protocol This physical interface uses one line to an external UART (Universal Asynchronous Receiver / Transmitter) port. The data is transferred in accordance with the serial asynchronous communications protocol, known as the RS-232. A typical UART frame is shown below. It comprises a Start bit, 8 data bits, and a Stop bit. Along with the data transfer line the RS-232 port includes signal lines, used to control the module. 25 D1 D0 Start Stop D7 D6 D5 D4 D3 D2 D1 D0 Start UART Frame The data string has the following structure (in Hex): b1 b2 b3 E4h b5 E4h 0Dh 0Ah, where: b1 – type of measurement; b2 – sign of measurement (1 – minus, 2 – plus); b3 – LSB of result; b5 – MSB of result Result of measurement = MSB * 256 + LSB In both standard modes, when three parameters are measured, the module will generate three data sequences in one block, where the first one presents results of distance measurement, the second – results of azimuth measurement, the third – result of inclination measurement. The data string will look like: b1 b2 b3 E4h b5 E4h b7 b8 b9 E4h b11 E4h b13 b14 b15 E4h b17 E4h 0Dh 0Ah Where bytes contain the following information: b1, b7, b13 – type of measurement b2, b8, b14 – sign of measurement (1 – minus, 2 – plus) b3 – LSB of the result for the first type of measurement b5 – MSB of the result for the first type of measurement b9 – LSB of the result for the second type of measurement 26 b11 – MSB of the result for the second type of measurement b15 – LSB of the result for the third type of measurement b17 – MSB of the result for the third type of measurement Marker E4h is used to separate numbers, 0Dh 0Ah – to separate data sets. Type of measurement (bytes b1, b7, b13) can have the following value: 1 – Distance in meters 2 – Distance in yards 3 – Azimuth in degrees 4 – Azimuth in mils 5 – Elevation in degrees 6 – Elevation in mils 7 – Elevation in meters 8 – Speed in km/h 9 – Speed in MPH Additional communication features, for special orders only Module sends its menu status to the interface every time the “Mode” button is pressed. The mode state string has the following structure (in Hex): S1 S2 S3 S4 0Dh 0Ah, where 27 S1 – first symbol of the status menu S2 – second symbol of the status menu S3 – third symbol of the status menu or 21h S4 – 21h or 00h Examples of the LRF menu output: Output, Hex Output, ASCII 53h 54h 31h 21h 0Ah 0Dh 43h 4Fh 44h 21h 0Ah 0Dh 47h 41h 54h 21h 0Ah 0Dh 52h 45h 43h 21h 0Ah 0Dh 43h 4Ch 52h 21h 0Ah 0Dh 52h 44h 59h 21h 0Ah 0Dh 43h 31h 21h 00h 0Ah 0Dh 47h 31h 21h 00h 0Ah 0Dh ST1!LRF menu position Standard 1 COD! Code GAT! Gating REC! Recall CLR! Clear RDY! Position Ready Code 1 C1! G1! 28 Gating over 100 m Output, Hex Output, ASCII 43h 31h 32h 21h 0Ah 0Dh 47h 32h 34h 21h 0Ah 0Dh C12! G24! LRF menu position Code 12 Gating over 2400 m Output connector pin layout and cable diagram By default for the output connector the module uses the connector as described in Specifications. This connector withstands high environmental loads and is designed for outdoor usage. 29 Figure 4. Cable diagram Connector and cable layout can be modified for specific customer needs. GPS interconnectivity The Modules can transmit the acquired data to a GPS receiver using the same output connector and the PLGR/DAGR protocol. 30 Another cable is required and can be supplied as an option. To work with GPS, perform the following steps: Switch to PLGr mode; Choose either Std1 or Std2 measuring mode; Connect the unit to and the GPS unit with the cable. For each measurement the GPS unit will display the absolute coordinates of your target. Note: If the module is not set initially to the Std1or Std2 modes, GPS connection will not operate properly. Note: The GPS unit automatically adjusts coordinates to reflect actual magnetic declination. Therefore, coordinates displayed on the GPS may differ from those calculated by the computer. 31 8. STORAGE AND MAINTENANCE The unit is a sophisticated precision optical instrument equipped with laser and electronics. Therefore, it should be handled with due care. • Keep away from direct sunlight. • Avoid impacts, jolts, dust, moisture, and sharp changes of temperature. • Do not use the device at temperatures higher than 50oC (122oF). • Do not touch optical surfaces by hands. Doing so may damage the anti-reflection coating. • Clean optical surfaces only with professional camera lens cleaning supplies. • Clean the exterior of the unit with a soft clean cloth. • Keep away from heating appliances and central heating. • All repair works must be performed by an authorized service. • Avoid access of direct sun light into eye-piece optics for more then 5 sec consistently. 32 9. TROUBLESHOOTING Ranging does not work. Display is transparent. Check the power supply. Ranging does not work. Display indicates results of the last measurement. Wait for 8 seconds until the display becomes transparent, and press the Action button again. Black dots are visible on LCD. Liquid Crystal Display may have small black dots, scratches and other blemishes inherited from the manufacturing process. These flaws are strictly regulated by number, area and location and they do not degrade the product's measurement capabilities. Range measurement cannot be obtained. • Make sure that neither your hand nor finger is blocking laser emitting lens or receiver lens. • Hold the unit firmly (avoid hand tremor) while pressing the Action button. • Check that the target is within measuring range of the device and the gating mode does not cut it off. 33 10. WARRANTY NEWCON warrants this product against defects in material and workmanship for one year from the date of the original purchase, but no more than 18 months from the date of manufacturing. Longer warranty is available, subject to the terms of the specific sales contract. Should your Newcon product prove to be defective during this period, please deliver the product securely packaged in its original container or an equivalent, along with the proof of the original purchase date to your Newcon Dealer. Newcon will repair (or at its option replace with the same or comparable model), the product or part thereof, which, on inspection by Newcon, is found to be defective in materials or workmanship. What This Warranty Does Not Cover: NEWCON is not responsible for warranty service should the product fail as a result of improper maintenance, misuse, abuse, improper installation, neglect, damage caused by disasters such as fire, flooding, lightning, improper power supply, or service other than by a NEWCON Authorized Service. Postage, insurance, and shipping costs incurred while presenting your NEWCON product for warranty service are your responsibility. If shipping from North America please include a cheque or money order payable to NEWCON OPTIK for the amount of US$35.00 to cover handling and return shipping. 34 11. CUSTOMER SUPPORT Should you experience any difficulties with your NEWCON OPTIK product, consult the enclosed manual. If the problem remains unresolved, contact our customer support department at (416) 663-6963 or toll free at 1-877-368-6666. Our operating hours are 9am-5pm, Monday - Friday, Eastern Standard Time. At no time should equipment be sent back to Newcon without following the instructions of our technical support department. NEWCON OPTIK accepts no responsibility for unauthorized returns. To locate NEWCON Authorized Dealer call: Tel: (416) 663-6963 Fax: (416) 663-9065 Email: newconsales@newcon-optik.com Web: www.newcon-optik.com The defective products should be shipped to: US customers: 2331 Superior Ave. Cleveland, OH 44114 all other countries: 105 Sparks Ave., Toronto, ON M2H 2S5, CANADA 35 12. QUALITY CERTIFICATE MOD 4EC The unit has passed the quality inspection. Production date Serial number Quality Inspector Purchase date 36 NEWCON OPTIK™ 2010
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