Nokia Bell A020WA WIFI Mesh User Manual 7368 ISAM CPE A 020W A Product Guide
Nokia Shanghai Bell Co. Ltd. WIFI Mesh 7368 ISAM CPE A 020W A Product Guide
Users Manual
7368 ISAM CPE A-020W-A Product Guide Release 05.08.01 | June 2018 | Edition 01 7368 Intelligent Services Access Manager CPE A-020W-A WiFi 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01 Nokia — Proprietary and confidential Use pursuant to applicable agreements Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Nokia is a registered trademark of Nokia Corporation. Other products and company names mentioned herein may be trademarks or tradenames of their respective owners. The information presented is subject to change without notice. No responsibility is assumed for inaccuracies contained herein. © 2018 Nokia. Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Preface 1 Preface This preface provides general information about the documentation set for CPEs. 1.1 Scope This documentation set provides information about safety, features and functionality, ordering, hardware installation and maintenance, and software installation procedures for the current release. 1.2 Audience This documentation set is intended for planners, administrators, operators, and maintenance personnel involved in installing, upgrading, or maintaining the CPEs. 1.3 Required knowledge The reader must be familiar with general telecommunications principles. 1.4 Acronyms and initialisms The expansions and optional descriptions of most acronyms and initialisms appear in the glossary (3FE-47157-AAAA-TCZZA). 1.5 Assistance and ordering phone numbers Nokia provides global technical support through regional call centers. Phone numbers for the regional call centers are available at the following URL: http://support.alcatel-lucent.com. If this link does not work, copy and paste it directly into your web browser. For ordering information, contact your Nokia sales representative. Issue: 01 3FE-47511-AAAA-TCZZA Release 05.08.01 | June 2018 | Edition 01 Preface 7368 ISAM CPE A-020W-A Product Guide 1.6 Nokia quality processes Nokia’s CPE quality practices are in compliance with TL 9000 requirements. These requirements are documented in the Fixed Networks Quality Manual 3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical requirements and customer end-point requirements are met. The customer or its representatives may be allowed to perform on-site quality surveillance audits, as agreed upon during contract negotiations 1.7 Safety information For safety information, see the appropriate safety guidelines chapter. 1.8 Documents Documents are available using ALED or OLCS. Procedure 1 10 To download a ZIP file package of the customer documentation Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product. Click on Downloads: Electronic Delivery. Choose Documentation from the drop-down menu and click Next. Select the image from the drop-down menu and click Next. Follow the on-screen directions to download the file. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 2 Preface To access individual documents Individual PDFs of customer documents are also accessible through the Nokia Customer Support website. 1.9 Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product. Click on Manuals and Guides to display a list of customer documents by title and part number. You can filter this list using the Release drop-down menu. Click on the PDF to open or save the file. Special information The following are examples of how special information is presented in this document. Danger — Danger indicates that the described activity or situation may result in serious personal injury or death; for example, high voltage or electric shock hazards. Warning — Warning indicates that the described activity or situation may, or will, cause equipment damage or serious performance problems. Caution — Caution indicates that the described activity or situation may, or will, cause service interruption. Note — A note provides information that is, or may be, of special interest. Issue: 01 3FE-47511-AAAA-TCZZA 11 Release 05.08.01 | June 2018 | Edition 01 Preface 7368 ISAM CPE A-020W-A Product Guide 1.9.1 Procedures with options or substeps When there are options in a procedure, they are identified by letters. When there are required substeps in a procedure, they are identified by roman numerals. Procedure 3 Example of options in a procedure At step 1, you can choose option a or b. At step 2, you must do what the step indicates. Procedure 4 This step offers two options. You must choose one of the following: This is one option. This is another option. You must perform this step. Example of required substeps in a procedure At step 1, you must perform a series of substeps within a step. At step 2, you must do what the step indicates. 12 This step has a series of substeps that you must perform to complete the step. You must perform the following substeps: This is the first substep. ii This is the second substep. iii This is the third substep. You must perform this step. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide 1.10 Preface Multiple PDF document search You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file. Note — The PDF files in which you search must be in the same folder. Procedure 5 To search multiple PDF files for a common term Open Adobe Acrobat Reader. Choose Edit→Search from the Acrobat Reader main menu. The Search PDF panel appears. Enter the search criteria. Click on the All PDF Documents In radio button. Select the folder in which to search using the drop-down menu. Click on the Search button. Acrobat Reader displays the search results. You can expand the entries for each document by clicking on the + symbol. Issue: 01 3FE-47511-AAAA-TCZZA 13 Release 05.08.01 | June 2018 | Edition 01 Preface 14 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Table of contents Issue: 01 Preface.............................................................................................9 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.9.1 1.10 Scope ..........................................................................................................9 Audience......................................................................................................9 Required knowledge....................................................................................9 Acronyms and initialisms .............................................................................9 Assistance and ordering phone numbers ....................................................9 Nokia quality processes.............................................................................10 Safety information......................................................................................10 Documents ................................................................................................10 Special information ....................................................................................11 Procedures with options or substeps.........................................................12 Multiple PDF document search .................................................................13 ANSI safety guidelines ...................................................................9 2.1 2.1.1 2.1.2 2.2 2.2.1 2.2.2 2.2.3 2.2.4 2.2.5 2.3 2.3.1 2.3.2 Safety instructions .......................................................................................9 Safety instruction boxes in customer documentation ..................................9 Safety-related labels..................................................................................10 Safety standards compliance ....................................................................11 Responsible party......................................................................................11 Energy-related products standby and off modes compliance....................12 FCC statement ..........................................................................................12 FCC Radiation Exposure Statement .........................................................13 Resistibility requirements compliance .......................................................13 Electrical safety guidelines ........................................................................13 Power supplies ..........................................................................................14 Cabling ......................................................................................................14 ETSI safety guidelines..................................................................15 3.1 3.1.1 3.1.2 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.3 3.3.1 3.3.2 Safety instructions .....................................................................................15 Safety instruction boxes ............................................................................15 Safety-related labels..................................................................................16 Safety standards compliance ....................................................................17 Responsible party......................................................................................17 Energy-related products standby and off modes compliance....................18 EMC and RED compliance........................................................................18 Equipment safety standard compliance.....................................................18 Environmental standard compliance .........................................................19 Resistibility requirements compliance .......................................................19 Electrical safety guidelines ........................................................................19 Power supplies ..........................................................................................19 Cabling ......................................................................................................19 ETSI environmental guidelines ...................................................21 4.1 4.1.1 4.1.2 4.1.3 Environmental requirements......................................................................21 Transportation ...........................................................................................21 EU RoHS ...................................................................................................21 End-of-life collection and treatment ...........................................................22 3FE-47511-AAAA-TCZZA Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet ............................................................23 5.1 5.2 5.2.1 5.2.2 5.2.3 5.3 5.4 5.4.1 5.5 5.6 5.7 5.8 5.9 5.9.1 5.9.1.1 5.9.1.2 5.9.2 A-020W-A part numbers and identification................................................23 A-020W-A general description...................................................................24 TR-069 object support for WiFi parameters ..............................................26 Independent TR69 session with SaaS ......................................................26 TR69 authentication using TLS and CA certificates ..................................26 A-020W-A software and installation feature support .................................27 A-020W-A interfaces and interface capacity .............................................27 A-020W-A connections and components ..................................................27 A-020W-A LEDs ........................................................................................28 A-020W-A detailed specifications..............................................................30 A-020W-A functional blocks ......................................................................30 A-020W-A standards compliance ..............................................................31 A-020W-A special considerations..............................................................31 WiFi service ...............................................................................................32 WiFi standards and certifications...............................................................32 WiFi GUI features ......................................................................................32 A-020W-A considerations and limitations..................................................32 Install a A-020W-A ........................................................................33 6.1 6.2 6.3 6.4 6.5 6.6 Purpose .....................................................................................................33 General......................................................................................................33 Prerequisites..............................................................................................33 Recommended tools..................................................................................33 Safety information......................................................................................34 Procedure ..................................................................................................35 Replace a A-020W-A .....................................................................37 7.1 7.2 7.3 7.4 7.5 7.6 Purpose .....................................................................................................37 General......................................................................................................37 Prerequisites..............................................................................................37 Recommended tools..................................................................................37 Safety information......................................................................................38 Procedure ..................................................................................................39 Configure a A-020W-A..................................................................41 8.1 8.1.1 8.1.2 8.1.3 8.1.4 8.1.5 8.1.6 8.1.7 GUI configuration.......................................................................................41 Login..........................................................................................................41 Device and connection status....................................................................42 Network configuration................................................................................53 Security configuration ................................................................................71 Application configuration ...........................................................................82 Maintenance ..............................................................................................88 RG troubleshooting counters.....................................................................98 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide List of figures Issue: 01 ANSI safety guidelines ...................................................................9 Figure 1 A-020W-A sample safety label ..................................................................11 ETSI safety guidelines..................................................................15 Figure 2 A-020W-A sample safety label ..................................................................17 ETSI environmental guidelines ...................................................21 Figure 3 Recycling/take back/disposal of product symbol .......................................22 A-020W-A unit data sheet ............................................................23 Figure 4 Figure 5 Figure 6 Figure 7 A-020W-A CPE..........................................................................................25 A-020W-A physical connections................................................................28 A-020W-A LEDs ........................................................................................29 Single-residence WiFi CPE with Gigabit Ethernet.....................................31 Install a A-020W-A ........................................................................33 Figure 8 A-020W-A connections..............................................................................35 Replace a A-020W-A .....................................................................37 Figure 9 A-020W-A connections..............................................................................39 Configure a A-020W-A..................................................................41 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Web login window......................................................................................42 Device Information window........................................................................43 LAN status window ....................................................................................45 WAN Status window ..................................................................................47 WAN Status IPv6 window..........................................................................49 Home Networking information window ......................................................51 Statistics window (LAN port statistics shown) ...........................................53 LAN settings window .................................................................................54 LAN IPv6 network window.........................................................................56 WAN window .............................................................................................58 WAN DHCP window ..................................................................................59 Wireless (2.4GHz) network window...........................................................61 Wireless (5GHz) network window..............................................................63 Wireless Schedule window........................................................................65 DNS network window ................................................................................66 TR-069 network window ............................................................................68 QoS Config window (L2)............................................................................69 QoS Config window (L3)............................................................................70 Firewall window .........................................................................................72 MAC filter window......................................................................................74 IP filter window ..........................................................................................76 URL Filter window .....................................................................................77 Parental Control window............................................................................78 DMZ and ALG window...............................................................................80 Access Control window .............................................................................81 Port forwarding window .............................................................................83 3FE-47511-AAAA-TCZZA Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Port Triggering window..............................................................................84 DDNS window ...........................................................................................86 NTP window ..............................................................................................87 UPnP and DLNA window...........................................................................88 Password window......................................................................................90 Device Management window.....................................................................91 Backup and Restore window .....................................................................92 Firmware Upgrade window........................................................................93 Reboot Device window ..............................................................................94 Factory Default window .............................................................................95 Diagnostics window ...................................................................................96 Log window................................................................................................97 RG Troubleshooting Counters window......................................................99 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide List of tables Issue: 01 ANSI safety guidelines ...................................................................9 Table 1 Table 2 Safety labels ..............................................................................................10 Responsible party contact information ......................................................11 ETSI safety guidelines..................................................................15 Table 3 Table 4 Safety labels ..............................................................................................16 Responsible party contact information ......................................................17 A-020W-A unit data sheet ............................................................23 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Identification of A-020W-A.........................................................................23 A-020W-A interface connection capacity...................................................27 A-020W-A physical connections................................................................28 A-020W-A LEDs ........................................................................................29 A-020W-A physical specifications .............................................................30 A-020W-A power consumption specifications ...........................................30 A-020W-A environmental specifications....................................................30 Configure a A-020W-A..................................................................41 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 Table 18 Table 19 Table 20 Table 21 Table 22 Table 23 Table 24 Table 25 Table 26 Table 27 Table 28 Table 29 Table 30 Table 31 Table 32 Table 33 Table 34 Table 35 Table 36 Table 37 Table 38 Device Information parameters .................................................................43 LAN status parameters..............................................................................46 WAN Status parameters............................................................................47 WAN status IPv6 parameters ....................................................................49 Home Networking parameters...................................................................51 LAN parameters ........................................................................................54 LAN IPv6 network parameters...................................................................56 WAN parameters .......................................................................................58 WAN DHCP parameters............................................................................60 Wireless 2.4GHz network parameters.......................................................61 Wireless 5GHz network parameters..........................................................64 DNS network parameters ..........................................................................67 TR-069 network parameters......................................................................68 QoS Config parameters.............................................................................71 Firewall parameters ...................................................................................73 MAC filter parameters................................................................................75 IP filter parameters ....................................................................................76 URL Filter parameters ...............................................................................78 Parental control parameters ......................................................................79 DMZ and ALG parameters ........................................................................80 Access control parameters ........................................................................82 Port forwarding parameters .......................................................................83 Port triggering parameters.........................................................................84 DDNS parameters .....................................................................................86 Password parameters................................................................................90 Device Management parameters ..............................................................91 RG Troubleshooting Counters parameters................................................99 3FE-47511-AAAA-TCZZA Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelines 2 ANSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment in the North American or ANSI market. 2.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the equipment. 2.1.1 Safety instruction boxes in customer documentation The safety instruction boxes are provided in the customer documentation. Observe the instructions to meet safety requirements. The following is an example of the Danger box. Danger — Possibility of personal injury. The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm. Do not proceed beyond a Danger box until the indicated conditions are fully understood and met. The following is an example of the Warning box. Warning 1 — Possibility of equipment damage. Warning 2 — Possibility of data loss. The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data. Do not proceed beyond a warning until the indicated conditions are fully understood and met. Issue: 01 3FE-47511-AAAA-TCZZA Release 05.08.01 | June 2018 | Edition 01 ANSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide The following is an example of the Caution box. Caution 1 — Possibility of service interruption. Caution 2 — Service interruption. The Caution box indicates that the described activity or situation may, or will, cause service interruption. Do not proceed beyond a caution until the indicated conditions are fully understood and met. The following is an example of the Note box. Note — Information of special interest. The Note box provides information that assists the personnel working with A-020W-A CPE equipment. It does not provide safety-related instructions. 2.1.2 Safety-related labels The A-020W-A CPE equipment is labeled with specific safety compliance information and instructions that are related to a variant of the A-020W-A. Observe the instructions on the safety labels. Table 1 provides examples of the text in the various A-020W-A CPE safety labels. Table 1 Safety labels Label text Description ETL compliance Communication service equipment US listed. ESD warning Caution: This assembly contains electrostatic sensitive device. FCC standards compliance Tested to comply with FCC standards for home or office use. Figure 1 shows a sample safety label for the A-020W-A CPE, located on the base of the unit. 10 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 1 2.2 ANSI safety guidelines A-020W-A sample safety label Safety standards compliance This section describes the A-020W-A CPE compliance with North American safety standards. The A-020W-A is compliant with CE, FCC, CB and ETL requirements. Warning — Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 2.2.1 Responsible party Table 2 lists the party in the US responsible for this device. Table 2 Issue: 01 Responsible party contact information Legal Company name Nokia USA Inc. Address 2301 SUGAR BUSH RD. STE 300, RALEIGH, NC 27612 Phone, Fax +1 866 582-3688 3FE-47511-AAAA-TCZZA 11 Release 05.08.01 | June 2018 | Edition 01 ANSI safety guidelines 2.2.2 7368 ISAM CPE A-020W-A Product Guide Energy-related products standby and off modes compliance Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013. The A-020W-A CPE devices qualify as high network availability (HiNA) equipment. Since the main purpose of A-020W-A devices is to provide network functionality with HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked Standby are inappropriate. For information about the type and number of network ports, see “A-020W-A interfaces and interface capacity” in chapter 5. For information about power consumption, see “A-020W-A detailed specifications” in chapter 5. 2.2.3 FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. 12 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide 2.2.4 ANSI safety guidelines FCC Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and consider removing the no-collocation statement. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: this device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation. Caution — Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 2.2.5 Resistibility requirements compliance The A-020W-A CPE equipment complies with the requirements of ITU Recommendation K.21 for resistibility of telecommunication equipment installed in customer premises to overvoltage and overcurrents. 2.3 Electrical safety guidelines This section provides the electrical safety guidelines for the A-020W-A CPE equipment. Note — The devices comply with the U.S. National Electrical Code. However, local electrical authorities have jurisdiction when there are differences between the local and U.S. standards. Issue: 01 3FE-47511-AAAA-TCZZA 13 Release 05.08.01 | June 2018 | Edition 01 ANSI safety guidelines 2.3.1 7368 ISAM CPE A-020W-A Product Guide Power supplies The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property. 2.3.2 Cabling The following are the guidelines regarding cables used for the A-020W-A CPE equipment: • Use only cables approved by the relevant national electrical code. 14 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelines 3 ETSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment. 3.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the equipment. 3.1.1 Safety instruction boxes The safety instruction boxes are provided in the customer documentation. Observe the instructions to meet safety requirements. The following is an example of the Danger box. Danger — Possibility of personal injury. The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm. Do not proceed beyond a Danger box until the indicated conditions are fully understood and met. The following is an example of the Warning box. Warning 1 — Possibility of equipment damage. Warning 2 — Possibility of data loss. The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data. Do not proceed beyond a warning until the indicated conditions are fully understood and met. Issue: 01 3FE-47511-AAAA-TCZZA 15 Release 05.08.01 | June 2018 | Edition 01 ETSI safety guidelines 7368 ISAM CPE A-020W-A Product Guide The following is an example of the Caution box. Caution 1 — Possibility of service interruption. Caution 2 — Service interruption. The Caution box indicates that the described activity or situation may, or will, cause service interruption. Do not proceed beyond a caution until the indicated conditions are fully understood and met. The following is an example of the Note box. Note — Information of special interest. The Note box provides information that assists the personnel working with A-020W-A CPE equipment. It does not provide safety-related instructions. 3.1.2 Safety-related labels The A-020W-A CPE equipment is labeled with the specific safety instructions and compliance information that is related to a variant of the A-020W-A. Observe the instructions on the safety labels. Table 3 provides sample safety labels on the A-020W-A CPE equipment. Table 3 Safety labels Label Text Description ESD warning Caution: This assembly contains an electrostatic sensitive device. CE marking Indicates compliance to the European Council Directives, including the EN60950-1 safety Figure 2 shows a sample safety label for the A-020W-A CPE, located on the base of the unit. 16 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 2 3.2 ETSI safety guidelines A-020W-A sample safety label Safety standards compliance This section describes the device compliance with European safety standards. Warning — Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 3.2.1 Responsible party Table 4 lists the party in the US responsible for this device. Table 4 Issue: 01 Responsible party contact information Legal Company name Nokia USA Inc. Address 2301 SUGAR BUSH RD. STE 300, RALEIGH,NC 27612 Phone, Fax +1 866 582-3688 3FE-47511-AAAA-TCZZA 17 Release 05.08.01 | June 2018 | Edition 01 ETSI safety guidelines 3.2.2 7368 ISAM CPE A-020W-A Product Guide Energy-related products standby and off modes compliance Hereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013. The A-020W-A CPE devices qualify as high network availability (HiNA) equipment. Since the main purpose of A-020W-A devices is to provide network functionality with HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked Standby are inappropriate. For information about the type and number of network ports, see “A-020W-A interfaces and interface capacity” in chapter 5. For information about power consumption, see “A-020W-A detailed specifications” in chapter 5. 3.2.3 EMC and RED compliance The A-020W-A CPE equipment complies with the following EMC, EMI, and ESD requirements: • EN 300-386: Electromagnetic Compatibility and Radio Spectrum Matters (ERM): • • • • • 3.2.4 Telecommunications Network Equipment; Electromagnetic Compatibility (EMC) requirements; Electrostatic Discharge (ESD) requirements European Council Directive 2014/30/EU European Council Directive 2014/53/EU EN300328: Wide band transmission systems; data transmission equipment operating in the 2.4 GHz ISM band using wide band modulation techniques EN301893: 5 GHz RLAN EN50385: Compliance of base station equipment with a radio frequency of electromagnetic field exposure limits (110MHz-100GHz) Equipment safety standard compliance The A-020W-A CPE equipment complies with the requirements of EN 62368-1, Safety of Information Technology Equipment for use in a restricted location. 18 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide 3.2.5 ETSI safety guidelines Environmental standard compliance The A-020W-A CPE equipment complies with the following EN 300 019 European environmental standards: • ETS 300 019-2-1 Storage Class T1.1 • ETS 300 019-2-2 Transport Class T2.3 • ETS 300 019-2-3 Stationary Class T3.1E 3.2.6 Resistibility requirements compliance The A-020W-A CPE equipment complies with the requirements of ITU Recommendation K.21 for resistibility of telecommunication equipment installed in customer premises to over voltage and overcurrents. 3.3 Electrical safety guidelines This section provides the electrical safety guidelines for the A-020W-A CPE equipment. Note — The devices comply with BS EN 61140. 3.3.1 Power supplies The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property. 3.3.2 Cabling The following are the guidelines regarding cables used for the A-020W-A CPE equipment: • All cables must be approved by the relevant national electrical code. Issue: 01 3FE-47511-AAAA-TCZZA 19 Release 05.08.01 | June 2018 | Edition 01 ETSI safety guidelines 20 7368 ISAM CPE A-020W-A Product Guide 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide ETSI environmental guidelines 4 ETSI environmental guidelines This chapter provides information about the ETSI environmental regulations that govern the installation and operation of A-020W-A CPE equipment. This chapter also includes environmental operation parameters of general interest. This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides. 4.1 Environmental requirements See the technical specification documentation for more information about temperature ranges. 4.1.1 Transportation According to EN 300-019-1-2 - Class 2.3, transportation of the equipment must be in packed, public transportation with no rain on packing allowed. 4.1.2 EU RoHS European Union (EU) Directive 2011/65/EU, “Restriction of the use of certain Hazardous Substances” (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromium, and certain flame retardants in electrical and electronic equipment. Nokia products shipped to the EU comply with the EU RoHS Directive. Nokia has implemented a material/substance content management process. The process is described in: Nokia process for ensuring RoHS Compliance (1AA002660031ASZZA). This ensures compliance with the European Union Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment. Issue: 01 3FE-47511-AAAA-TCZZA 21 Release 05.08.01 | June 2018 | Edition 01 ETSI environmental guidelines 4.1.3 7368 ISAM CPE A-020W-A Product Guide End-of-life collection and treatment Electronic products bearing or referencing the symbol shown in Figure 3, when put on the market within the European Union (EU), shall be collected and treated at the end of their useful life, in compliance with applicable EU and local legislation. They shall not be disposed of as part of unsorted municipal waste. Due to materials that may be contained in the product, such as heavy metals or batteries, the environment and human health may be negatively impacted as a result of inappropriate disposal. Note — In the European Union, a solid bar under the symbol for a crossed-out wheeled bin indicates that the product was put on the market after 13 August 2005. Figure 3 Recycling/take back/disposal of product symbol About mark is used in compliance to European Union WEEE Directive (2012/19/EU). There can be different requirements for collection and treatment in different member states of the European Union. In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 3 at the end of their useful life, or products displaced by Nokia equipment offers. For information regarding take-back of equipment by Nokia, or for more information regarding the requirements for recycling/disposal of product, contact your Nokia account manager or Nokia take back support at sustainability.global@nokia.com. 22 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheet 5 A-020W-A unit data sheet 5.1 A-020W-A part numbers and identification 5.2 A-020W-A general description 5.3 A-020W-A software and installation feature support 5.4 A-020W-A interfaces and interface capacity 5.5 A-020W-A LEDs 5.6 A-020W-A detailed specifications 5.7 A-020W-A functional blocks 5.8 A-020W-A standards compliance 5.9 A-020W-A special considerations 5.1 A-020W-A part numbers and identification Table 5 provides part numbers and identification information for the A-020W-A CPE. Table 5 Identification of A-020W-A Ordering part number Provisioning number Description CLEC CPR ECI/ Bar code 3FE 47471 AA 3FE 47511 AA CPE with WiFi Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC US plug external power supply variant. The following accessories are included: — — — — — — • • • 3FE 47471 BA 3FE 47511 BA CA_RJ45: 1 1.5m Yellow Power adapter: 1 1.5m Black Packing list: 1 A6 Normal CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC EU plug, 2-pin external power supply variant. The following accessories are included: • • • CA_RJ45: 1 1.5m Yellow Power adapter: 1 1.5m Black Packing list: 1 A6 Normal (1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 23 Release 05.08.01 | June 2018 | Edition 01 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide Ordering part number Provisioning number Description CLEC CPR ECI/ Bar code 3FE 47471 CA 3FE 47511 BA CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC UK plug, 3-pin external power supply variant. The following accessories are included: — — — — — — • • • 3FE 47471 DA 3FE 47511 DA CA_RJ45: 1 1.5m Yellow Power adapter: 1 1.5m Black Packing list: 1 A6 Normal CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC AU plug external power supply variant. The following accessories are included: • • • CA_RJ45: 1 1.5m Yellow Power adapter: 1 1.5m Black Packing list: 1 A6 Normal (2 of 2) 5.2 A-020W-A general description WiFi is abundantly deployed in home networks. Users require a seamless experience at home to connect their devices. Traditional WiFi networks require unique SSIDs for each of the access points or WiFi extenders, which complicated the user experience. The Nokia WiFi network simplifies the user experience by providing a seamless network and automating network optimization. The Nokia WiFi solution includes a Nokia WiFi gateway, one or more Nokia WiFi beacons, the WiFi Care Portal for the customer care team of the operator, and a mobile application for end-user self care. The A-020W-A CPE is an Ethernet residential gateway and WiFi beacon in the Nokia WiFi solution. The residential gateway is the central controller of the network while the beacon can extend the WiFi coverage to every corner of the home, providing seamless roaming to the connected devices. The A-020W-A CPE has built-in concurrent dual-band WiFi 802.11b/g/n and 802.11ac networking with triple-play capability. A-020W-A devices can be configured using the Nokia WiFi Mobile App, which can be downloaded on both iOS and Android devices. Figure 4 shows the A-020W-A CPE in its stand. 24 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 4 A-020W-A unit data sheet A-020W-A CPE POWER INTERNET WPS PAIR RESET 28229 A-020W-A CPEs provide the following functions: • • • • • • • • • • • • • • • • • • • Issue: 01 GE Ethernet uplink Concurrent 802.11n 2x2 MIMO in 2.4GHz and 802.11ac 2x2 MIMO in 5GHz auto-negotiation for speed and duplex on a port by port basis MDI/MDIX Ethernet auto-negotiation or manual configuration routed mode per LAN port Advanced data features: VLAN tag manipulation, classification, and filtering Traffic classification and QoS capability Internal Switch Line Rate L2 traffic UPnP IGD2.0 support Internal DHCP server, with configurable DHCP pool and gateway 64/128 WEP encryption WPA, WPA-PSK/TKIP WPA2, WPA2-PSK/AES support for multiple SSIDs (private and public instances); contact your Nokia representative for further details. WPS on/off button Ethernet-based Point-to-Point (PPPoE) and IP over Ethernet (IPoE) Network Address Translation (NAT) Network Address Port Translation (NAPT) 3FE-47511-AAAA-TCZZA 25 Release 05.08.01 | June 2018 | Edition 01 A-020W-A unit data sheet • • • • • • • • • • 5.2.1 7368 ISAM CPE A-020W-A Product Guide TR-069 management ALG and UPnP port forwarding DMZ IP/MAC filter Multi-level firewall DNS server DHCP client/server support for HT40 and VHT80 modes for increased channel bandwidth support for up to 32 simultaneous wireless connections remote software image download TR-069 object support for WiFi parameters The A-020W-A CPE supports the status retrieval and configuration of the following WiFi parameters via TR-069: • • • • channel SSID password for WPA and WEP Tx power (transmission rate in dBm) These are the same TR-069 object parameters that are supported in the GUI. For more information, see Tables 21 and 22 in the chapter “Configure a A-020W-A”. 5.2.2 Independent TR69 session with SaaS The prime communication between the Nokia cloud management solution and the A-020W-A CPE is TR-069. To keep the Nokia Home WiFi management independent from the ACS of the carrier, The device can establish an independent TR-069 session with the SaaS. The SaaS WiFi Care URL and credentials can be programmed from the ACS solution of the carrier, or they can be incorporated in the device pre-configuration. 5.2.3 TR69 authentication using TLS and CA certificates A-020W-A CPE devices support encrypted remote TR-069 management using TLS, as well as ACS authentication using SHA-256 pre-installed certificates. If the ACS URL is set to the https://... format, by default, the connection will use TLS without authentication mode. The A-020W-A CPE can also authenticate the ACS using a pre-installed CA certificate. 26 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide 5.3 A-020W-A unit data sheet A-020W-A software and installation feature support For information on installing or replacing the A-020W-A CPE, see: • Install a A-020W-A • Replace a A-020W-A 5.4 A-020W-A interfaces and interface capacity Table 6 describes the supported interfaces and interface capacity for A-020W-A CPE devices. Table 6 A-020W-A interface connection capacity Type and model Maximum capacity POTS 10/ 100 BASE-T 10/ 100/1000 1000 BASE-T RF video (CATV) MoCA VDSL2 E1/T1 Local craft GE uplink A-020W-A — — — — — — — 5.4.1 A-020W-A connections and components Figure 5 shows the physical connections for A-020W-A CPE devices. Issue: 01 3FE-47511-AAAA-TCZZA 27 Release 05.08.01 | June 2018 | Edition 01 A-020W-A unit data sheet 7368 ISAM CPE A-020W-A Product Guide Figure 5 A-020W-A physical connections LAN 1 LAN 2 WAN ON/OFF 28230 Table 7 describes the physical connections for A-020W-A CPE devices. Table 7 5.5 A-020W-A physical connections Connection Description On/Off button This button powers the unit on or off. LAN 1/LAN 2 This connection is provided through Ethernet RJ-45 connectors. Up to two 10/100/1000 Base-T Ethernet interfaces are supported.The Ethernet ports can support both data and in-band video services on both interfaces. WAN port This connection is provided through an RJ-45 Gigabit Ethernet interface. One 10/100/1000 Base-T Ethernet interface is supported. WPS ON/Off button This button is used to start the WiFi Protected Setup (WPS) of new WiFi devices. Reset button Pressing the Reset button for less than 10 seconds reboots the device; pressing the Reset button for 10 seconds resets the device to the factory defaults. Power input This connection is provided through the power connector. A power cable fitted with a barrel connector is used to make the connection. A-020W-A LEDs Figure 6 shows the A-020W-A CPE LEDs. 28 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 6 A-020W-A unit data sheet A-020W-A LEDs POWER INTERNET WPS PAIR RESET 28229 Table 8 provides LED descriptions for the A-020W-A CPE. Table 8 A-020W-A LEDs Indicator LED color and behavior LED behavior description Power Green Power on Off Power off Red (default until software is running) Failed on startup (for example corrupt flash), self test failed on startup, or self test failed during regular operation. Green solid WPS is successful (light turns off five minutes after successful WiFi setup) Green flashing WPS is in progress (light turns off after two minutes if WPS is unsuccessful) Off WPS is not in progress Solid Red WPS error or overlapped (lights for 20 s and then turns off) Green solid RG mode: Internet is up, IP address is assigned WPS (2.4G and 5G) INTERNET Beacon mode: Connection to the access point is good, IP address is assigned Green flashing RG mode: Attempting to connect to the Internet RG mode: Gateway has no Internet connection Red Issue: 01 Beacon mode: No or poor connection to the access point 3FE-47511-AAAA-TCZZA 29 Release 05.08.01 | June 2018 | Edition 01 A-020W-A unit data sheet 5.6 7368 ISAM CPE A-020W-A Product Guide A-020W-A detailed specifications Table 9 lists the physical specifications for the A-020W-A CPE. Table 9 A-020W-A physical specifications Description Specification Width 42.2 mm (1.66 in.) Height 123.22 mm (4.85 in.) Depth 112.64 mm (4.43 in.) Weight [within ± 0.5 lb (0.23 kg)] 230g (0.5 lb) Table 10 lists the power consumption specifications for the A-020W-A CPE. Table 10 A-020W-A power consumption specifications Maximum power (Not to exceed) Condition Minimum power Condition 8W 2 10/100/1000 Base-T Ethernet, WiFi operational 2W interfaces/services not provisioned Table 11 lists the environmental specifications for the A-020W-A CPE. Table 11 A-020W-A environmental specifications Mounting method Temperature range and humidity Altitude On desk or shelf Operating: -5°C to 45°C (-23°F to 113°F) ambient temperature Contact your Nokia technical support representative for more information 5% to 95% relative humidity, non-condensing Storage: -20°C to 85°C (-4°F to 185°F) 5.7 A-020W-A functional blocks A-020W-A CPE devices are single-residence units that support Wireless (WiFi) service. WiFi service on these devices is compliant with the IEEE 802.11 standard. In addition to the WiFi service, these devices transmit Ethernet packets to two RJ-45 Ethernet ports. Figure 7 shows the functional blocks for the A-020W-A CPE. 30 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 7 A-020W-A unit data sheet Single-residence WiFi CPE with Gigabit Ethernet DDR3 Flash DDR3 Clock UART EEPROM PBI I2C GE PHY LEDs GPIO RJ-45 Power Regulators 1.6V 1.1V WiFi SoC GE PHY Chain RJ-45 3.3V 1.5V 1.0V GPIO PCIe 0 SoC GE PHY LEDs 12V Power In RJ-45 Chain Chain Chain 2.4G WIFI PA & LNA Circuit 5G WIFI PA Circuit 5G WIFI PA Circuit 2.4G Antenna*2 5G WIFI LNA & SW Circuit 5G WIFI LNA & SW Circuit 5G Antenna*2 28228 5.8 A-020W-A standards compliance A-020W-A CPE devices are compliant with the following standards: • IEEE 802.1D (bridging), 802.1p (QoS), 802.1q (VLAN) • IEEE 802.3 (2012) (Ethernet standard) • IEEE 802.11n/ac 2x2 (WiFi 5G) and 802.11b/g/n 2x2 (WiFi 2.4G) 5.9 A-020W-A special considerations This section describes the special considerations for A-020W-A CPE devices. Issue: 01 3FE-47511-AAAA-TCZZA 31 Release 05.08.01 | June 2018 | Edition 01 A-020W-A unit data sheet 5.9.1 7368 ISAM CPE A-020W-A Product Guide WiFi service A-020W-A CPE devices feature WiFi service as well as data services. WiFi is a wireless networking technology that uses radio waves to provide wireless HSI and network connections. This device complies with the IEEE 802.11 standards, which the WiFi Alliance defines as the basis for WiFi technology. 5.9.1.1 WiFi standards and certifications The WiFi service on A-020W-A CPE devices support the following IEEE standards and WiFi Alliance certifications: • • • • 5.9.1.2 compliant with IEEE 802.11 standards certified for IEEE 802.11b/g/n/ac standards WPA support including WPA-PSK certified for WPA2-Personal and WPA2-Enterprise WiFi GUI features A-020W-A CPE devices have HTML-based WiFi configuration GUIs. In addition to the traditional web-based GUI, the home user can download and use a mobile app for managing the A-020W-A CPE. 5.9.2 A-020W-A considerations and limitations None. 32 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Install a A-020W-A 6 Install a A-020W-A 6.1 Purpose 6.2 General 6.3 Prerequisites 6.4 Recommended tools 6.5 Safety information 6.6 Procedure 6.1 Purpose This chapter provides the steps to install a A-020W-A CPE. 6.2 General The steps listed in this chapter describe mounting and cabling for a A-020W-A CPE. 6.3 Prerequisites You need the following items before beginning the installation: • all required cables 6.4 Recommended tools You need the following tools for the installation: • RJ-45 Ethernet cable • paper clip Issue: 01 3FE-47511-AAAA-TCZZA 33 Release 05.08.01 | June 2018 | Edition 01 Install a A-020W-A 6.5 7368 ISAM CPE A-020W-A Product Guide Safety information Read the following safety information before installing the unit. Danger 1 — Hazardous electrical voltages and currents can cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits. Danger 2 — Make sure all sources of power are turned off and have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding. Danger 3 — Always contact the local utility company before connecting the enclosure to the utilities. Caution — Keep indoor devices out of direct sunlight. Prolonged exposure to direct sunlight can damage the unit. Note 1 — Observe the local and national laws and regulations that may be applicable to this installation. Note 2 — Observe the following: • The device should be installed in accordance with the applicable requirements of the NEC or CEC. Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC. • The device must be installed by qualified service personnel. • Indoor units must be installed with cables that are suitably rated and listed for indoor use. • See the detailed specifications in the A-020W-A unit data sheet for the temperature ranges for these devices. 34 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide 6.6 Install a A-020W-A Procedure Use this procedure to install a A-020W-A CPE. Place the unit on a flat surface, such as a desk or shelf. Note — The A-020W-A CPE cannot be stacked with another A-020W-A or with other equipment. The installation requirements are: • • • allow a minimum 100 mm clearance above the top cover allow a minimum 50 mm clearance from the side vents do not place any heat source directly above the top cover or below the bottom cover Review the connection locations as shown in Figures 8. Figure 8 A-020W-A connections LAN 1 LAN 2 WAN ON/OFF 28230 Issue: 01 Connect the Ethernet cables to the RJ-45 ports; see Figure 8 for the location of the RJ-45 ports. Connect the WAN cable to the RJ-45 WAN port; see Figure 8 for the location of the RJ-45 WAN port. 3FE-47511-AAAA-TCZZA 35 Release 05.08.01 | June 2018 | Edition 01 Install a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Connect the power cable to the power connector. Note — Observe the following: • Units must be powered by a Listed or CE approved and marked limited power source power supply with a minimum output rate of 12 V dc, 1 A. The polarity of the power adapter plug must match the A-020W-A CPE. Power up the unit by using the On/Off power switch. Verify the LEDs and voltage status. Activate and test the services. If necessary, reset the A-020W-A CPE. Note — Resetting the device will return all settings to factory default values; any configuration customization will be lost. 10 36 Locate the Reset button as shown in Figure 8. ii Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the device. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-A 7 Replace a A-020W-A 7.1 Purpose 7.2 General 7.3 Prerequisites 7.4 Recommended tools 7.5 Safety information 7.6 Procedure 7.1 Purpose This chapter provides the steps to replace a A-020W-A CPE. 7.2 General The steps listed in this chapter describe mounting and cabling for a A-020W-A CPE. 7.3 Prerequisites You need the following items before beginning the installation: • all required cables 7.4 Recommended tools You need the following tools for replacing the A-020W-A CPE: • RJ-45 Ethernet cable • paper clip Issue: 01 3FE-47511-AAAA-TCZZA 37 Release 05.08.01 | June 2018 | Edition 01 Replace a A-020W-A 7.5 7368 ISAM CPE A-020W-A Product Guide Safety information Read the following safety information before replacing the unit. Danger 1 — Hazardous electrical voltages and currents can cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits. Danger 2 — Make sure all sources of power are turned off and have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding. Danger 3 — Always contact the local utility company before connecting the enclosure to the utilities. Caution — Keep indoor devices out of direct sunlight. Prolonged exposure to direct sunlight can damage the unit. Note 1 — Observe the local and national laws and regulations that may be applicable to this installation. Note 2 — Observe the following: • The device should be installed in accordance with the applicable requirements of the NEC or CEC. Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC. • The device must be installed by qualified service personnel. • Indoor units must be installed with cables that are suitably rated and listed for indoor use. • See the detailed specifications in the A-020W-A unit data sheet for the temperature ranges for these devices. 38 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide 7.6 Replace a A-020W-A Procedure Use this procedure to replace a A-020W-A CPE. Power down the unit by using the on/off power switch. See Figure 9 for the connections on the A-020W-A CPE. Figure 9 A-020W-A connections LAN 1 LAN 2 WAN ON/OFF 28230 Issue: 01 Disconnect the WAN, Ethernet, and power cables from the A-020W-A CPE; see Figure 9 for the connector locations on the A-020W-A. Replace the A-020W-A CPE with the new A-020W-A. The device can be placed on any flat surface, such as a desk or shelf. Connect the Ethernet cables directly to the RJ-45 ports; see Figure 9 for the location of the RJ-45 ports. Connect the WAN cable directly to the RJ-45 port; see Figure 9 for the location of the RJ-45 WAN port. 3FE-47511-AAAA-TCZZA 39 Release 05.08.01 | June 2018 | Edition 01 Replace a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Connect the power cable to the power connector. Note — Observe the following: • Units must be powered by a Listed or CE approved and marked limited power source with a minimum output rate of 12 V dc, 1 A. The polarity of the power adapter plug must match the A-020W-A CPE. Power up the unit by using the On/Off power button. Verify the LEDs and voltage status. Activate and test the services. 10 If necessary, reset the A-020W-A CPE. Note — Resetting the device will return all settings to factory default values; any configuration customization will be lost. 11 40 Locate the Reset button on a A-020W-A CPE, as shown in Figure 9. ii Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the device. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A 8 Configure a A-020W-A 8.1 GUI configuration 8.1 GUI configuration Use the procedures below to use the web-based GUI for the A-020W-A CPE. The A-020W-A CPE is used as an Ethernet gateway to connect devices in the home to the Internet. The GUI provides a variety of features for the home network including routing and firewall capability. By using the GUI, users can configure the right network connectivity fort all equipment in their home, including personal computers, set-top boxes, mobile phones, and other consumer electronics devices, to the Internet. 8.1.1 Login Use the procedure below to login to the web-based GUI for the A-020W-A CPE. Procedure 6 Login to web-based GUI Open a web browser and enter the IP address of the A-020W-A CPE in the address bar. The login window appears. The default gateway IP address is http://192.168.18.1. You can connect to this IP address using your web browser after connecting your PC to one of Ethernet ports of the A-020W-A CPE. The static IP address of your PC must be in the same 192.168.18.x subnet as the A-020W-A. Enter your username and password in the Log in window, as shown in Figure 10. The default user name is admin. The default password is a random number, which is included in the A-020W-A CPE kit. Issue: 01 3FE-47511-AAAA-TCZZA 41 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Figure 10 Web login window Caution — If you forget the current username and password, press the reset button for 10s and the default values for the username and password will be recovered at startup. Pressing the Reset button for less than 10 seconds reboots the A-020W-A CPE; pressing the Reset button for 10 seconds resets the A-020W-A to the factory defaults. Click Login. The Device Information screen appears. Note — To help protect the security of your Internet connection, the application displays a pop-up reminder to change both the WiFi password and the A-020W-A CPE password. To increase password security, use a minimum of 10 characters, consisting of a mix of numbers and upper and lowercase letters. 8.1.2 STOP. This procedure is complete. Device and connection status The A-020W-A CPE supports the retrieval of a variety of device and connection information, including: • • • • 42 device information LAN status WAN status WAN status IPv6 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A • home networking information • statistics Procedure 7 Device information retrieval Select Status > Device Information from the top-level menu in the Ethernet Gateway window, as shown in Figure 11. Figure 11 Device Information window Table 12 describes the fields in the Device Information window. Table 12 Device Information parameters Field Description Device Name Mnemonic of the A-020W-A CPE Vendor Name of the vendor Serial Number Serial number of the A-020W-A CPE Hardware version Hardware version of the A-020W-A CPE Boot version Boot version of the A-020W-A CPE Software version Software version of the A-020W-A CPE Chipset Chipset of the A-020W-A CPE (1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 43 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description Device Running Time Amount of time the device has run since last reset in hours, minutes, and seconds (2 of 2) 44 Click Refresh to update the displayed information. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 8 Configure a A-020W-A LAN status retrieval Select Status > LAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 12. Figure 12 LAN status window Table 13 describes the fields in the LAN status window. Issue: 01 3FE-47511-AAAA-TCZZA 45 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 13 LAN status parameters Field Description Wireless Information Wireless Status Indicates whether the wireless is on or off Wireless Channel Wireless channel number SSID Name Name of each SSID Wireless Encryption Status Encryption type used on the wireless connection Wireless Rx Packets Number of packets received on the wireless connection Wireless Tx Packets Number of packets transmitted on the wireless connection Wireless Rx Bytes Number of bytes received on the wireless connection Wireless Tx Bytes Number of bytes transmitted on the wireless connection Power Transmission (mW) Power of the wireless transmission, in mW Ethernet Information 46 Ethernet Status Indicates whether the Ethernet connection is on or off Ethernet IP Address IP address of the Ethernet connection Ethernet Subnet Mask Subnet Mask of the Ethernet connection Ethernet MAC Address MAC address of the Ethernet connection Ethernet Rx Packets Number of packets received on the Ethernet connection Ethernet Tx Packets Number of packets transmitted on the Ethernet connection Ethernet Rx Bytes Number of bytes received on the Ethernet connection Ethernet Tx Bytes Number of bytes transmitted on the Ethernet connection Click Refresh to update the displayed information. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 9 Configure a A-020W-A WAN status retrieval Select Status > WAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 13. Figure 13 WAN Status window Table 14 describes the fields in the WAN Status window. Table 14 WAN Status parameters Field Description WAN connection list Drop-down menu listing all WAN connections. The connection shown is the connection for which WAN status will be shown. Connection Mode Connection mode of the WAN connection Enable/Disable Select this checkbox to enable the WAN connection VLAN VLAN ID (1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 47 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description WAN Link Status Whether the WAN link is up or down IPv4 Address IPv4 address Netmask Netmask Gateway IPv4 gateway address Primary DNS Primary Domain Name Server Second DNS Secondary Domain Name Server Ethernet Link Status Whether the PON link is up or down Tx Packets Number of packets transmitted on the WAN connection Rx Packets Number of packets received on the WAN connection Tx Dropped Number of packets dropped on the transmit WAN connection Rx Dropped Number of packets dropped on the receive WAN connection Err Packets Number of errored packets on the WAN connection (2 of 2) 48 Click Refresh to update the displayed information. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 10 Configure a A-020W-A WAN status IPv6 retrieval Select Status > WAN Status IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 14. Figure 14 WAN Status IPv6 window Table 15 describes the fields in the WAN status IPv6 window. Table 15 WAN status IPv6 parameters Field Description WAN connection list Drop-down menu listing all WAN connections. The connection selected is the connection for which WAN status will be shown. Enable/Disable Select this check box to enable the WAN connection VLAN VLAN ID WAN Link Status Whether the WAN link is up or down IPv6 Address IPv6 address that identifies the device and its location IPv6 Prefix IPv6 prefix (1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 49 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description IPv6 Gateway IPv6 gateway address Primary DNS Primary Domain Name Server address Second DNS Secondary Domain Name Server address Ethernet Link Status Whether the link is up or down Tx Packets Number of packets transmitted on the WAN connection Rx Packets Number of packets received on the WAN connection Tx Dropped Number of packets dropped on the transmit WAN connection Rx Dropped Number of packets dropped on the receive WAN connection Err Packets Number of errored packets on the WAN connection (2 of 2) 50 Click Refresh to update the displayed information. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 11 Configure a A-020W-A Home networking information retrieval Select Status > Home Networking from the top-level menu in the Ethernet Gateway window, as shown in Figure 15. Figure 15 Home Networking information window Table 16 describes the fields in the Home Networking window. Table 16 Home Networking parameters Field Description Local Interface Ethernet Table displays the number of Ethernet connections and their settings Wireless Table displays the number of wireless connections and their settings Wireless Settings (1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 51 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description Network Name Name of the wireless network access point Access Point Hexadecimal address of the wireless access point Local Devices Table entry Each entry indicates the status (active or inactive), connection type, device name, IP address, hardware address, and IP address allocation of each connected local device. (2 of 2) Click Delete to delete a particular local device connection. Click Refresh to update the displayed information. STOP. This procedure is complete. Procedure 12 Statistics retrieval Select Status > Statistics from the top-level menu in the Ethernet Gateway window. Statistics are available for LAN ports, WAN ports, and WLAN. Figure 16 shows the statistics for the LAN ports. 52 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 16 Configure a A-020W-A Statistics window (LAN port statistics shown) Click Refresh to update the displayed information. STOP. This procedure is complete. 8.1.3 Network configuration The A-020W-A CPE also supports network configuration, including: • • • • • • • • Issue: 01 LAN LAN IPv6 WAN WAN DHCP Wireless 2.4G Wireless 5G wireless schedule DNS 3FE-47511-AAAA-TCZZA 53 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide • TR-069 • QoS Configuration Procedure 13 LAN configuration Select Network > LAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 17. Figure 17 LAN settings window Table 17 describes the fields in the LAN window. Table 17 LAN parameters Field Description IPv4 Address IP Address of the A-020W-A CPE Subnet Mask Subnet mask of the A-020W-A CPE DHCP enable Select this check box to enable DHCP DHCP Start IP Address Starting DHCP IP address (1 of 2) 54 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Description DHCP End IP Address Ending DHCP IP address DHCP Lease Time DHCP lease time (in min) Primary DNS Primary domain name server address Secondary DNS Secondary domain name server address Static DHCP MAC Address Hexadecimal MAC address to associate to the LAN Static DHCP IP Address IP address to associate to the bound MAC address (2 of 2) Issue: 01 Configure the LAN. Click Save. Bind a MAC address to the LAN by entering the MAC and IP addresses in the Static DHCP Entry fields and then clicking Add. Repeat for all MAC addresses to be bound. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 55 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 14 7368 ISAM CPE A-020W-A Product Guide LAN IPv6 networking configuration Select Network > LAN_IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 18. Figure 18 LAN IPv6 network window Table 18 describes the fields in the LAN IPv6 network window. Table 18 LAN IPv6 network parameters Field Description DNS Server Choose a DNS server from the drop-down menu. Prefix Config Choose a prefix config option from the drop-down menu, either WANConnection (prefix will be obtained from the WAN) or Static (enables you to enter the prefix). Prefix This field appears if you selected the “Static” option for the “prefix config” field. Type a connection. Interface This field appears if you selected the Wan Connection option for the “prefix config” field. Choose a WAN connection interface from the drop-down menu. (1 of 2) 56 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Description DHCP Start IP Address Enter the starting DHCP IP address. DHCP End IP Address Enter the ending DHCP IP address. Whether the address info through DCHP Select this check box to enable address information retrieval through DHCP. Whether other info obtained through DHCP Select this check box to enable retrieval of other information through DHCP. Maximum interval for periodic RA messages Enter the maximum interval (in seconds) for periodic Router Advertisement messages. The interval range is from 4 to 1800. Minimum interval for periodic RA messages Enter the minimum interval (in seconds) for periodic Router Advertisement messages. The interval range is from 4 to 1800. (2 of 2) Issue: 01 Choose a DNS server, Prefix Config, and Interface. Enter the DHCP configuration information. Enter the maximum and minimum intervals for RA messages. Click Save/Apply. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 57 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 15 7368 ISAM CPE A-020W-A Product Guide WAN networking configuration Select Network > WAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 19. Figure 19 WAN window Table 19 describes the fields in the WAN window. Table 19 WAN parameters Field Description WAN Connection List Choose a WAN connection from the drop-down menu to set the connection parameters Connection Type Select a connection type: IPoE or PPPoE IP Mode Choose an IP mode from the drop-down menu: IPv4 or IPv6 Enable/Disable Select this checkbox to enable the WAN connection NAT Select this checkbox to enable NAT Service Select the checkboxes to enable service types for this connection Enable VLAN Select this checkbox to enable VLAN VLAN ID Enter the VLAN ID (1 of 2) 58 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Description VLAN PRI Enter the VLAN PRI WAN IP Mode Choose an IP mode from the drop-down menu Manual DNS Enter a DNS (2 of 2) Configure a specific WAN connection. Click Save. STOP. This procedure is complete. Procedure 16 WAN DHCP configuration Select Network > WAN DHCP from the top-level menu in the Ethernet Gateway window, as shown in Figure 20. Figure 20 WAN DHCP window Table 20 describes the fields in the WAN DHCP window. Issue: 01 3FE-47511-AAAA-TCZZA 59 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 20 60 WAN DHCP parameters Field Description WAN Connection List Choose a WAN connection from the drop-down menu DHCP Option 50 persistent Select this checkbox to enable DHCP Option 50 Enable DHCP Option 60 Select this checkbox to enable DHCP Option 60 (vendor class identifier) Enable DHCP Option 61 Select this checkbox to enable DHCP Option 61 (client identifier) Configure a WAN DHCP option. Click Save. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 17 Configure a A-020W-A Wireless (2.4GHz) networking configuration Select Network > Wireless (2.4GHz) from the top-level menu in the Ethernet Gateway window, as shown in Figure 21. Figure 21 Wireless (2.4GHz) network window Table 21 describes the fields in the Wireless 2.4GHz network window. Table 21 Wireless 2.4GHz network parameters Field Description Enable Select this check box to enable WiFi (1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 61 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description Mode Choose a WiFi mode from the drop-down menu: • • • • • auto (b/g/n) b/g Bandwidth Choose 20 MHz or 40 MHz from the drop-down menu. Channel Choose a channel from the drop-down menu or choose Auto to have the channel automatically assigned Transmitting Power Choose the percentage transmitting power from the drop-down menu WMM Select this check box to enable or disable wireless multi media Total MAX Users Enter the total number of MAX users SSID Select Choose the SSID from the drop-down menu SSID Name Enter the SSID name Enable SSID Enable or disable SSID from this drop-down menu SSID Broadcast Enable or disable SSID broadcast from this drop-down menu MAX Users Enter the number of MAX users Encryption Mode WPA Version WPA Encryption Mode Choose an encryption mode from the drop-down menu: • • • • OPEN WEP WPA/WPA2 Personal WPA/WPA2 Enterprise Choose a WPA version from the drop-down menu: • • • WPA1 WPA2 WPA1/WPA2 Choose a WPA encryption mode from the drop-down menu: • • • TKIP AES TKIP/AES WPA Key Enter the WPA key Enable WPS Enable or disable WPS from this drop-down menu WPS Mode Select a WPS mode from the drop-down menu: PBC (Push Button Connect) or PIN (Personal Identification Number) (2 of 2) 62 Configure the WiFi connection. If you have enabled and configured WPS, click WPS connect. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Click Save. STOP. This procedure is complete. Procedure 18 Wireless (5GHz) networking configuration Select Network > Wireless (5GHz) from the top-level menu in the Ethernet Gateway window, as shown in Figure 22. Figure 22 Issue: 01 Configure a A-020W-A Wireless (5GHz) network window 3FE-47511-AAAA-TCZZA 63 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 22 describes the fields in the Wireless 5GHz network window. Table 22 Wireless 5GHz network parameters Field Description Enable Select this check box to enable WiFi Bandwidth Choose from: • • • 20 MHz 40 MHz 80 MHz Channel Choose a channel from the drop-down menu or choose Auto to have the channel automatically assigned Transmitting Power Choose a percentage for the transmitting power from the drop-down menu: • • • • Low (20%) Medium (40%) High (60%) Maximum (100%) WMM Select this check box to enable or disable wireless multi media Enable MU-MIMO Choose Enable or disable MU-MIMO from this drop-down menu The default is Enable, which enables users and wireless terminals to communicate with each other. MU-MIMO may decrease WiFi performance for clients who do not support it, in which case Nokia recommends that you choose Disable. Total MAX Users Enter the total number of MAX users DFS re-entry Select this check box to enable or disable DFS re-entry SSID Select Choose the SSID from the drop-down menu SSID Name Change the name of the selected SSID Enable SSID Choose Enable or disable SSID from this drop-down menu SSID Broadcast Choose Enable or disable SSID broadcast from this drop-down menu MAX Users Enter the number of MAX users Encryption Mode Choose an encryption mode from the drop-down menu: • • • • OPEN WEP WPA/WPA2 Personal WPA/WPA2 Enterprise (1)(2) WPA Key Enter the WPA key Enable WPS Choose Enable or disable WPS from this drop-down menu Notes (1) When Encryption Mode is set to “WPA/WPA2 Enterprise”, the following options are no longer available: WPA version, WPA encryption mode, WPA key, Enable WPS, WPS mode. (2) 64 When Encryption Mode is set to “WPA/WPA2 Enterprise”, the following options become available: Primary RADIUS server, port and password; Secondary RADIUS server, port, and password; RADIUS accounting port. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Configure the Wireless connection. If you have enabled and configured WPS, click WPS connect. Click Save. STOP. This procedure is complete. Procedure 19 Wireless scheduling Select Network > Wireless Schedule from the top-level menu in the Ethernet Gateway window, as shown in Figure 23. Figure 23 Wireless Schedule window Select the Schedule Function check box to turn the wireless signal off for the configured period. Click the plus sign (+) to add a scheduling rule. A separate panel appears for configuring wireless schedule rules. Issue: 01 Enter a start time and end time for the period in which you want the wireless signal off. 3FE-47511-AAAA-TCZZA 65 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Choose Everyday or Individual Days from the drop-down menu. If you chose Individual Days, select the check boxes for the desired days. The Recurrence Pattern shows the rules created to date. If desired, click the plus sign (+) to add more rules. Click Save Changes. STOP. This procedure is complete. Procedure 20 DNS configuration Select Network > DNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 24. Figure 24 66 DNS network window 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 23 describes the fields in the DNS network window. Table 23 Issue: 01 DNS network parameters Field Description DNS Proxy Select this check box to enable DNS proxy Domain Name Domain name IPv4 Address Domain IP address Origin Domain Origin domain name New Domain New domain name Enter the domain name and IP address and click Add. If required, associate an origin domain with a new domain, click Add. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 67 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 21 7368 ISAM CPE A-020W-A Product Guide TR-069 configuration Select Network > TR-069 from the top-level menu in the Ethernet Gateway window, as shown in Figure 25. Figure 25 TR-069 network window Table 24 describes the fields in the TR-069 network window. Table 24 68 TR-069 network parameters Field Description Periodic Inform Enable Select this check box to enable periodic inform updates Periodic Inform Interval(s) Time between periodic inform updates, in seconds URL URL of the auto-configuration server Username Username used to log in to the A-020W-A CPE Password Password used to log in to the A-020W-A CPE Connect Request Username Username used to log in to the auto-configuration server Connect Request Password Password used to log in to the auto-configuration server Configure TR-069 by entering the required information. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Click Save. STOP. This procedure is complete. Procedure 22 QoS configuration Select Network > QoS Config from the top-level menu in the Ethernet Gateway window. Figure 26 shows the window for configuring QoS L2 (Layer 2 packet sizes). Figure 26 QoS Config window (L2) Figure 27 shows the window for configuring QoS L3 (Layer 3 packet sizes). Issue: 01 3FE-47511-AAAA-TCZZA 69 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Figure 27 QoS Config window (L3) Table 25 describes the fields in the QoS Config window. 70 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Table 25 Configure a A-020W-A QoS Config parameters Field Description Type Choose a QoS service layer type from the drop-down menu, either L2 or L3. Source MAC Enter the source MAC. Select the Exclude check box to exclude the source MAC Interface Choose an interface from the drop-down menu DSCP Remark Enter the value for the DSCP mark (range: 0-63); valid only for L3 Criteria 802.1p Mark Enter the value for the 802.1p (range: 0-7) Forwarding Policy Enter the number for the forwarding policy (range: 1-7) Additional fields for L3 Protocol Choose a protocol from the drop-down menu, or select the Exclude check box Application Choose an application from the drop-down menu Source IP and Source IP Mask Enter the values for the source IP and IP mask, or select the Exclude check box Destination IP and Destination IP Mask Enter the values for the destination IP and IP mask, or select the Exclude check box Source Port and Source Port Max Enter the values for the source port and port max (highest port number) or select the Exclude check box Destination Port and Destination Port Max Enter the values for the destination port and port max (highest port number), or select the Exclude check box Choose a QoS type from the drop-down menu: L2 or L3. Configure a QoS policy. Click Add to add a QoS policy. STOP. This procedure is complete. 8.1.4 Security configuration The A-020W-A CPE also supports security configuration, including: • • • • Issue: 01 firewall MAC filter IP filter URL filter 3FE-47511-AAAA-TCZZA 71 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide • parental control • DMZ and ALG • access control Procedure 23 Firewall configuration Select Security > Firewall from the top-level menu in the Ethernet Gateway window, as shown in Figure 28. Figure 28 Firewall window Firewall security applies only to services provided by the A-020W-A CPE. Internet access from the LAN side is not affected by this firewall. Three security levels are available: Off, Low, and High. At the Off level, no firewall security is in effect, At the Low level, pre-routing is supported: port forwarding, DMZ, host application, and host drop. Also supported are application services: DDNS, DHCP, DNS, H248, IGMP, NTP client, SSH, Telnet, TFTP, TR-069, and VoIP. The following types of ICMP messages are permitted: echo request and reply, destination unreachable, and TTL exceeded. Other types of ICMP messages are blocked. DNS proxy is supported from LAN to WAN but not from WAN to LAN. At the High level, pre-routing and application services are not supported. UDP Port 8000 can be used to access the services, for example FTP can use 8021 and Telnet can use 8023. Regular UDP cannot be used. RG access is permitted via the LAN side but not via the WAN side. 72 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 26 describes the fields in the firewall window. Table 26 Issue: 01 Firewall parameters Field Description Security level Choose the security level from the drop-down menu: Off, Low, or High Attack Protect (Protection against DoS or DDoS attacks) Choose enable or disable attack protect from the drop-down menu The default is disable Configure the firewall. Click Save. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 73 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 24 7368 ISAM CPE A-020W-A Product Guide MAC filter configuration Select Security > MAC Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 29. Figure 29 MAC filter window Table 27 describes the fields in the MAC filter window. 74 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Table 27 Field Configure a A-020W-A MAC filter parameters Description Ethernet Interface MAC filter MAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or Allowed LAN Port Select the check boxes for the LAN ports MAC Address Choose a MAC address from the drop-down menu or enter the address in the text field WiFi SSID (WLAN) MAC filter Issue: 01 MAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or Allowed SSID Select Choose an SSID option from the drop-down menu Enable Select this check box to enable MAC filtering for WiFi SSID MAC Address Choose a MAC address from the drop-down menu or enter the address in the text field Configure a MAC filter for the Ethernet interface. Click Save. If desired, select a MAC address and click the Delete column to delete a MAC address. Click Refresh to update the information. Configure a MAC filter for WiFi SSID (WLAN MAC filter). Click Save. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 75 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 25 7368 ISAM CPE A-020W-A Product Guide IP filter configuration Select Security > IP filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 30. Figure 30 IP filter window Table 28 describes the fields in the IP filter window. Table 28 IP filter parameters Field Description Enable IP Filter Select this check box to enable an IP filter Mode Choose an IP filter mode from the drop-down menu: Internal Client 76 • • Drop for upstream Drop for downstream Choose an internal client from the drop-down menu: • • Customer setting - uses the IP address input below IP - uses the connecting devices' IP to the device Local IP Address Local IP address Source Subnet Mask Source subnet mask Remote IP Address Remote IP address Destination Subnet Mask Destination subnet mask Protocol Choose an application protocol or all from the drop-down menu 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Configure the IP filter. Click Add. STOP. This procedure is complete. Procedure 26 URL filter configuration Select Security > URL Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 31. Figure 31 URL Filter window Note — You cannot use URL filtering for HTTPS. The URL is encrypted when using HTTPS. Table 29 describes the fields in the URL Filter window. Issue: 01 3FE-47511-AAAA-TCZZA 77 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 29 Field Description Enable URL filter Select the check box to enable the URL filter URL filter type Select the radio button for Exclude URL or Include URL URL Address Enter the URL address Port Enter the port number; the default is 80 Configure the URL Filter. Click Add Filter. STOP. This procedure is complete. Procedure 27 Parental control Select Security > Parent Control from the top-level menu in the Ethernet Gateway window, as shown in Figure 32. Figure 32 78 URL Filter parameters Parental Control window 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Table 30 describes the fields in the Parental Control window. Table 30 Parental control parameters Field Description Policy Name Enter a name for the parental control policy or choose a policy from the list Device The device for which the rule will apply IP Enter the IPv4 address for the device or choose an IPv4 address from the list Days of the week Choose Every Day, or Individual Days and select the check boxes for the days of the week for which the policy applies From/To Enter the times for the policy to be in effect Select the Access Control check box. Click the plus sign (+) to add a policy. A separate panel appears for configuring the policy name, IP address of the device, and dates and times for the policy. Issue: 01 Configure the parental control policy. Click Enable to activate the policy. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 79 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 28 7368 ISAM CPE A-020W-A Product Guide DMZ and ALG configuration Select Security > DMZ and ALG from the top-level menu in the Ethernet Gateway window, as shown in Figure 33. Figure 33 DMZ and ALG window Table 31 describes the fields in the DMZ and ALG window. Table 31 DMZ and ALG parameters Field Description ALG Config Select the check boxes to enable the protocols to be supported by the ALG: FTP, TFTP, SIP, H323, RTSP, L2TP, IPSEC, PPTP DMZ Config 80 WAN Connection List Choose a WAN connection from the drop-down menu Enable DMZ Select this check box to enable DMZ on the chosen WAN connection DMZ IP Address Choose Customer Setting and enter the DMZ IP address or choose the IP address of a connected device from the drop-down menu Configure ALG. Click Save ALG. Configure DMZ. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Click Save DMZ. STOP. This procedure is complete. Procedure 29 Access control configuration This procedure describes how to configure the access control level (ACL). Note 1 — ACL takes precedence over the firewall policy. Note 2 — The trusted network object will be shared for all WAN connections; it is not applied individually to a WAN connection. Select Security > Access Control from the top-level menu in the Ethernet Gateway window, as shown in Figure 34. Figure 34 Access Control window Table 32 describes the fields in the Access Control window. Issue: 01 3FE-47511-AAAA-TCZZA 81 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Table 32 Access control parameters Field Description WAN Choose a connection from the drop-down menu Trusted Network Enable Click to enable or disable ICMP, Telnet, SSH, HTTP, TR-069, HTTPS Select an access control level for each protocol: WAN side: Allow, Deny, or Trusted Network Only LAN side: Allow or Deny Source IP Start Enter a start IP address for the new subnet trusted network Source IP End Enter an end IP address for the new subnet trusted network Select a WAN connection from the drop-down menu. Click to enable or disable Trusted Network. Select an access control level for each of the six protocols: ICMP, Telnet, SSH, HTTP, TR-069, and HTTPS for both the WAN and the LAN side. Click Save. Optionally, add one or more subnet trusted networks. The maximum number of entries is 32. You can also use the Source IP fields to delete a previously created entry for a subnet trusted network. 8.1.5 STOP. This procedure is complete. Application configuration The A-020W-A CPE also supports application configuration, including: • • • • • 82 port forwarding port triggering DDNS NTP UPnP and DLNA 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 30 Configure a A-020W-A Port forwarding configuration Select Application > Port forwarding from the top-level menu in the Ethernet Gateway window, as shown in Figure 35. Figure 35 Port forwarding window Table 33 describes the fields in the port forwarding window. Table 33 Port forwarding parameters Field Description Application Name Choose an application name from the drop-down menu WAN Port WAN port range LAN Port LAN port range Internal Client Choose a connected device from the drop-down menu and enter the associated IP address Protocol Choose the port forwarding protocol from the drop-down menu: • • • TCP UDP TCP/UDP Enable Mapping Select this check box to enable mapping WAN Connection List Choose a WAN connection from the drop-down menu Note: only active devices are shown on this menu Issue: 01 3FE-47511-AAAA-TCZZA 83 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Configure port forwarding. Click Add. STOP. This procedure is complete. Procedure 31 Port triggering Select Application > Port Triggering from the top-level menu in the Ethernet Gateway window, as shown in Figure 36. Figure 36 Port Triggering window Table 33 describes the fields in the Port Triggering window. Table 34 Port triggering parameters Field Description Application Name Choose an application name from the drop-down menu (1 of 2) 84 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A Field Description Open Port Enter the open port range Triggering Port Enter the triggering port range Expire Time Enter the expiration time in seconds Open Protocol Choose the open port protocol from the drop-down menu: Trigger Protocol • • • TCP UDP TCP/UDP Choose the triggering port protocol from the drop-down menu: • • • TCP UDP TCP/UDP Enable Triggering Select this check box to enable port triggering WAN Connection List Choose a WAN connection from the drop-down menu Note: only active devices are shown on this menu (2 of 2) Issue: 01 Configure port triggering. Click Add. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 85 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 32 7368 ISAM CPE A-020W-A Product Guide DDNS configuration Select Application > DDNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 37. Figure 37 DDNS window Table 35 describes the fields in the DDNS window. Table 35 86 DDNS parameters Field Description WAN Connection List Choose a WAN connection from the drop-down menu Enable DDNS Select this check box to enable DDNS on the chosen WAN connection ISP Choose an ISP from the drop-down menu. Domain Name Enter the domain name for the DDNS server Username Enter the DDNS username Password Enter the DDNS password Configure DDNS. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Click Save. STOP. This procedure is complete. Procedure 33 NTP configuration Select Application > NTP from the top-level menu in the Ethernet Gateway window, as shown in Figure 38. Figure 38 Issue: 01 Configure a A-020W-A NTP window Select the Enable NTP Service check box. Click Save. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 87 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 34 7368 ISAM CPE A-020W-A Product Guide UPnP and DLNA configuration Select Application > UPnP and DLNA from the top-level menu in the Ethernet Gateway window, as shown in Figure 39. Figure 39 UPnP and DLNA window Select the Enable UPnP check box to enable UPnP. Click Save/Apply. STOP. This procedure is complete. 8.1.6 Maintenance The A-020W-A CPE supports maintenance tasks, including: • • • • • 88 password change device management backup and restore firmware upgrade device reboot 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-A • restore factory defaults • diagnostics • log Procedure 35 Password configuration A password must adhere to the following password rules: • • • • • the password may consist of uppercase letters, lowercase letters, digital numbers, and the following special characters ! # + , - / @ _ : = ] the password length must be from 8 to 24 characters the first character must be a digital number or a letter the password must contain at least two types of characters: numbers, letters, or special characters the same character must not appear more than 8 times in a row When the password meets the password rules, the application displays the message “Your password has been changed successfully”. When the password does not meet the password rules, the application displays a message to indicate which password rule has not been followed, for example: • • Issue: 01 the password is too short the password is too long 3FE-47511-AAAA-TCZZA 89 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide • • the first character cannot be a special character there are not enough character classes Select Maintenance > Password from the top-level menu in the GPON Home Gateway window, as shown in Figure 40. Figure 40 Password window Table 36 describes the fields in the password window. Table 36 90 Password parameters Field Description New Password New password (must adhere to the password rules described above) Re-enter Password Must match the new password entered above exactly Prompt Message Password prompt message Configure the new password. Click Save. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 36 Configure a A-020W-A Device management Select Maintenance > Device Management from the top-level menu in the Ethernet Gateway window, as shown in Figure 41. Figure 41 Device Management window Table 37 describes the fields in the Device Management window. Table 37 Issue: 01 Device Management parameters Field Description Host Name Choose a host from the drop-down menu Host Alias Enter an alias for the chosen host Configure an alias for a specific host. Click Add. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 91 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 37 7368 ISAM CPE A-020W-A Product Guide Backup and Restore Select Maintenance > Backup and Restore from the top-level menu in the Ethernet Gateway window, as shown in Figure 42. Figure 42 92 Backup and Restore window Click Select File and choose the backup file. Click Import Config File to restore the A-020W-A CPE to the saved backup or click Export Config File to export the current configuration to the backup file. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 38 Upgrade firmware Figure 43 Issue: 01 Configure a A-020W-A Select Maintenance > Firmware Upgrade from the top-level menu in the Ethernet Gateway window, as shown in Figure 43. Firmware Upgrade window Click Select File and choose the new firmware file. Click Upgrade to upgrade the firmware. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 93 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 39 7368 ISAM CPE A-020W-A Product Guide Reboot Select Maintenance > Reboot Device from the top-level menu in the Ethernet Gateway window, as shown in Figure 44. Figure 44 94 Reboot Device window Click Reboot to reboot the A-020W-A CPE. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Procedure 40 Restore factory defaults Select Maintenance > Factory Default from the top-level menu in the Ethernet Gateway window, as shown in Figure 45. Figure 45 Issue: 01 Configure a A-020W-A Factory Default window Click Factory Default to reset the A-020W-A CPE to its factory default settings. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA 95 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A Procedure 41 7368 ISAM CPE A-020W-A Product Guide Diagnose connections Select Maintenance > Diagnostics from the top-level menu in the Ethernet Gateway window, as shown in Figure 46. Figure 46 96 Diagnostics window Choose a WAN connection to diagnose from the drop-down menu. Enter the IP address or domain name. Select the test type: ping, traceroute, or both. Enter the number of ping attempts to perform (1 to 1000); the default is 4. Enter a ping packet length (64 to 1500); the default is 64. Enter the maximum number of trace hops (1 to 255); the default is 30. Click Start Test. Results will be displayed at the bottom of the window. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Click Cancel to cancel the test. 10 STOP. This procedure is complete. Procedure 42 View log files Select Maintenance > Log from the top-level menu in the Ethernet Gateway window, as shown in Figure 47. Figure 47 Log window Choose a write level from the drop-down menu to determine which types of events are recorded in the log file: • • • • • • • • Issue: 01 Configure a A-020W-A Emergency Alert Critical Error Warning Notice Informational Debug 3FE-47511-AAAA-TCZZA 97 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Choose a reading level from the drop-down menu to determine which types of events to display from the log file: • • • • • • • • Emergency Alert Critical Error Warning Notice Informational Debug The log file is displayed at the bottom of the window. STOP. This procedure is complete. 8.1.7 RG troubleshooting counters The Troubleshooting Counters feature enables service providers and end users to monitor the performance of their broadband connection. Tests are run to retrieve upstream and downstream throughput, latency, and DNS response time. The Troubleshooting Counters window also displays upstream and downstream packet loss and Internet status. Procedure 43 Retrieve Residential Gateway (RG) troubleshooting counters Select RG Troubleshooting Counters from the left menu in the Ethernet Gateway window. The RG Troubleshooting Counters window appears; see Figure 48. 98 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 7368 ISAM CPE A-020W-A Product Guide Figure 48 Configure a A-020W-A RG Troubleshooting Counters window Table 38 describes the fields in the RG Troubleshooting Counters window. Table 38 RG Troubleshooting Counters parameters Field Description WAN Connection List Select a WAN connection from the list US Throughput This test is used to determine the upstream throughput/speed Click US Speed Test to specify the time for the upstream test The default is weekly, performed at idle to a public server DS Throughput This test is used to determine the downstream throughput/speed Click DS Speed Test to specify the time for the downstream test The default is weekly, performed at idle to a public server US Packet Loss The number of upstream packages lost (1 of 2) Issue: 01 3FE-47511-AAAA-TCZZA 99 Release 05.08.01 | June 2018 | Edition 01 Configure a A-020W-A 7368 ISAM CPE A-020W-A Product Guide Field Description DS Packet Loss The number of downstream packages lost Internet Status Whether the broadband connections is active (UP) or not (DOWN) Latency This test is used to determine the lowest round-trip time in milliseconds by pinging the target server multiple times Click Latency Test to specify the time for the test The default is weekly, performed at idle to a public server DNS Response Time This test is used to determine the lowest round-trip time in milliseconds by sending a request to the target DNS server Click DNS Response Test to specify the time for the test The default is weekly, performed at idle to a public server Port Mirror Select Source Port, Destination Port, Direction (Up or Down) and Status (Enable or Disable) (2 of 2) 100 Configure the test times if desired. Click Refresh to update the data. STOP. This procedure is complete. 3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01 Customer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback Release 05.08.01 | June 2018 | Edition 01 Copyright 2018 Nokia. 3FE-47511-AAAA-TCZZA
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