Nokia Solutions and Networks WTPA-01 GSM 1900 Transceiver User Manual dn00112232x3x0xen
Nokia Solutions and Networks GSM 1900 Transceiver dn00112232x3x0xen
Contents
Alarms Desc
Nokia MetroSite EDGE Base Station Alarm Descriptions DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 1 (26) Alarm Descriptions The information in this documentation is subject to change without notice and describes only the product defined in the introduction of this documentation. This documentation is intended for the use of Nokia's customers only for the purposes of the agreement under which the documentation is submitted, and no part of it may be reproduced or transmitted in any form or means without the prior written permission of Nokia. The documentation has been prepared to be used by professional and properly trained personnel, and the customer assumes full responsibility when using it. Nokia welcomes customer comments as part of the process of continuous development and improvement of the documentation. The information or statements given in this documentation concerning the suitability, capacity, or performance of the mentioned hardware or software products cannot be considered binding but shall be defined in the agreement made between Nokia and the customer. However, Nokia has made all reasonable efforts to ensure that the instructions contained in the documentation are adequate and free of material errors and omissions. Nokia will, if necessary, explain issues which may not be covered by the documentation. Nokia's liability for any errors in the documentation is limited to the documentary correction of errors. NOKIA WILL NOT BE RESPONSIBLE IN ANY EVENT FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCIDENTAL OR CONSEQUENTIAL (INCLUDING MONETARY LOSSES), that might arise from the use of this documentation or the information in it. This documentation and the product it describes are considered protected by copyright according to the applicable laws. NOKIA logo is a registered trademark of Nokia Corporation. Other product names mentioned in this documentation may be trademarks of their respective companies, and they are mentioned for identification purposes only. Copyright © Nokia Corporation 2002. All rights reserved. 2 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en 0523 FCC Hereby, Nokia Corporation, declares that this product is in compliance with the essential requirements and other relevant provisions of Directive: 1999/5/EC. The product is marked with the CE marking and Notified Body number according to the Directive 1999/5/EC. FCC §15.21 - Information to user - This product is used as an intentional radiated equipment and any changes or modifications on the equipment without any approval by Nokia could void the user's authority to operate the equipment. FCC §15.105 - Information to user - This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: DN00112232 Issue 3-0 en • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. © Nokia Corporation Nokia Proprietary and Confidential Draft 3 (26) Alarm Descriptions 4 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en Contents Contents 5 List of tables 6 List of figures 7 About this document 9 2.1 2.1.1 2.1.2 2.2 2.3 2.4 BTS alarm handling 11 Alarm examples 11 Alarms seen at the BSC or NMS 11 Alarms seen at the BTS 13 Troubleshooting faults 13 Fault reporting 14 Alarm reclassification 14 3.1 3.2 BTS alarm descriptions 17 Using an alarm description table 17 Alarm description tables 18 DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 5 (26) Alarm Descriptions List of tables Table 1. Description of the fields in the alarm description table Table 2. 7208 LOCAL BLOCK Table 3. 7401 EXTERNAL ALARM 7401-7410, EXTERNAL ALARM 1-10 Table 4. 7600 BCF FAULTY Table 5. 7601 BCF OPERATION DEGRADED Table 6. 7602 BCF NOTIFICATION Table 7. 7603 BTS FAULTY Table 8. 7604 BTS OPERATION DEGRADED Table 9. 7605 BTS NOTIFICATION Table 10. 7606 TRX FAULTY 18 18 19 19 20 21 21 22 22 Table 11. 7607 TRX OPERATION DEGRADED Table 12. 7609 TRE FAULTY 17 23 23 Table 13. 7615 RTS IN TEST USE 24 Table 14. 7616 OSCILLATOR ADJUSTMENT TEMPORARILY INTERRUPTED 24 Table 15. 7617 SEVERAL CALLS DROPPED DUE PROBLEM WITH TRANSCODER 24 Table 16. 7620 INCOMING POWER LOST 25 Table 17. 7621 INTOLERABLE CONDITIONS ON SITE Table 18. 7622 CABINET OPEN 26 Table 19. 7801 MMI CONNECTED TO BASE STATION 6 (26) 25 © Nokia Corporation Nokia Proprietary and Confidential Draft 26 DN00112232 Issue 3-0 en List of figures Figure 1. Example 1, active alarms as seen at the BSC 12 Figure 2. Example 2, active alarm as seen at the BSC 12 Figure 3. Alarms view on Nokia MetroSite BTS Manager desktop 13 Figure 4. Faulty and degraded object alarm reclassification 15 DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 7 (26) Alarm Descriptions 8 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en About this document About this document This document provides information on the Nokia MetroSite EDGE Base Station alarms. The alarms are used as a basis for internal fault recovery and fault reporting to the BSC, NMS/2000 and/or the Nokia MetroSite BTS Manager software. This document also gives instructions for the operator on how to correct the faults and maintain traffic in the air interface and/or to protect the units in the base station. Note This document does not include transmission unit alarms. Please refer to appropriate transmission unit documentation. DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 9 (26) Alarm Descriptions 10 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en BTS alarm handling BTS alarm handling This chapter describes Nokia MetroSite EDGE Base Station alarm handling and alarm reclassification. The fields in the alarm description table are also described. 2.1 Alarm examples Alarms can be detected at the BSC, the NMS, or at the BTS. Instructions on how to deal with the alarms is found in the alarm descriptions tables in Chapter 3 of this document. For instructions on how to replace units or carry out other maintenance tasks, refer to Nokia MetroSite EDGE Base Station: Maintenance and Nokia MetroSite Base Station: Field Upgrade. 2.1.1 Alarms seen at the BSC or NMS Nokia MetroSite EDGE Base Station alarms issued at the BSC or NMS/2000 have a four-digit alarm number and an alarm name, together with the optional fault reason (refer to Figures 1 and 2). For information on the other fields shown in Figures 1 and 2, refer to BSC documentation. DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 11 (26) Alarm Descriptions Figure 1. Example 1, active alarms as seen at the BSC Figure 2. Example 2, active alarm as seen at the BSC The text below the alarm name describes the fault that has caused the alarm. For example, in alarm [2] in Figure 1, the power supply unit is probably broken. Note One alarm can have many different fault reasons. In alarm [2] in Figure 1 the fault is different but the alarm number is the same as in Figure 2. The effect on the operation of a base station is the same, which is why they have the same alarm number and name. 12 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en BTS alarm handling 2.1.2 Alarms seen at the BTS Figure 3 shows how alarms (number, name and fault reason) are seen in the Alarms view on the desktop of the Nokia MetroSite BTS Manager software. Figure 3. 2.2 Alarms view on Nokia MetroSite BTS Manager desktop Troubleshooting faults BTS alarms are described in detail in the alarm description tables found in Chapter 3 of this document. Table 1 describes how to use the alarm description tables. DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 13 (26) Alarm Descriptions Troubleshooting faults using alarm description tables 1. Check the alarm number and alarm name and find its alarm description table in Chapter 3 in this document. 2. Find the fault reason in the Fault reason field in the alarm description table. 3. Follow the instructions given in the Instruction field. See also the alarm cancelling information in the Cancelling field. 4. If the fault reason cannot be found in the Fault reason field, follow the instructions given for Other faults. Note Instructions given for Other faults apply to several different fault reasons. 2.3 Fault reporting Where possible, correct all damage, failures, and faults and report them to Nokia using the Failure Report Form provided by Nokia Customer Services. Note You can save the alarm information to a log file on your PC with Nokia MetroSite BTS Manager. 2.4 Alarm reclassification In fault situations, Nokia MetroSite EDGE Base Station runs an automatic reclassification procedure for major (**) and critical (***) alarms before it sends an alarm to the BSC. When an object becomes faulty, only one critical (***) alarm from the object can be active at a time. In reclassification, the alarm handling detects which logical base station object is affected by a unit level fault. After reclassification, an object level alarm is issued according to a certain hierarchy, as described in Figure 4. 14 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en BTS alarm handling Alarm Output in Figure 4 shows the number and the name of the alarm(s) issued at the BSC in such a fault situation. Also, the object that is the alarm origin is given in brackets. Figure 4. Faulty and degraded object alarm reclassification Fault situation [1]: 1. DN00112232 Issue 3-0 en TRX 1 becomes disconnected and ceases to operate. 7606 TRX FAULTY alarm is issued. © Nokia Corporation Nokia Proprietary and Confidential Draft 15 (26) Alarm Descriptions Fault situation [2]: 1. TRX 1 becomes disconnected and ceases to operate. 7606 TRX FAULTY alarm is issued. 2. TRX 2 becomes disconnected, which causes BTS 1 cease to operate. Alarm reclassification discards the new TRX alarm and a BTS alarm, 7603 BTS FAULTY, is issued. Fault situation [3]: 1. TRX 1 becomes disconnected and ceases to operate. 7606 TRX FAULTY alarm is issued. 2. TRX 2 becomes disconnected, which causes BTS 1 cease to operate. Alarm reclassification discards the new TRX alarm and a BTS alarm, 7603 BTS FAULTY, is issued. 3. TRX 3 becomes disconnected, and another 7606 TRX FAULTY alarm is issued. 4. TRX 4 becomes disconnected, which causes BTS 2 cease to operate. Now both sectors in the BCF are not operating. Alarm reclassification discards both the new TRX alarm and the new BTS alarm, and a BCF alarm, 7600 BCF FAULTY, is issued. Fault situation [4]: 16 (26) 1. TRX 1 becomes partially faulty but calls are getting through. 7607 TRX OPERATION DEGRADED alarm is issued. 2. TRX 2 becomes disconnected and ceases to operate. Alarm reclassification discards the new TRX alarm and a BTS alarm, 7604 BTS OPERATION DEGRADED, is issued. © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en BTS alarm descriptions BTS alarm descriptions This chapter defines the alarms collected from the objects in the Nokia MetroSite EDGE Base Station. 3.1 Using an alarm description table Table 1 describes the information that you will find in the alarm description tables for the Nokia MetroSite EDGE Base Station. A full list of the alarm tables is given in Chapter 3.2 of this document. Table 1. Description of the fields in the alarm description table 1234 ALARM NAME Severity: Object affected: Object state: Unit: Shows the alarm severity as displayed at the BSC or NMS/2000. The options are: The logical object affected by the fault. The options are: The alarm origin(s). The unit is given a four-letter acronym, e.g.: • * = minor • ** = major BCF, BTS, TRX, TRE, RTS The state of the affected object at the time the alarm is issued. The options are: • *** = critical • User definition • Enabled • Disabled WTxx, HVTx, VXxx, VIFA Fault reason: Instruction: Alarm cancelling: This field describes the cause of the alarm, for example: This field gives instructions for the operator (at the NMS/2000 or at the BSC) how to correct the fault reason causing the alarm: This field describes how the alarm is cancelled. The options are: Power unit is probably broken. 1. If the power supply unit LED is green, check the TRXs and replace the faulty TRX. The TRX connectors are probably broken. • Automatic • Manual 2. If the power supply unit LED is red, replace the power supply unit. DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 17 (26) Alarm Descriptions 3.2 Alarm description tables Table 2. 7208 LOCAL BLOCK 7208 LOCAL BLOCK Severity: Object affected: Object state: Unit: BCF, or BTS, or TRX Disabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: No fault reason text with the alarm. 1. No actions required. Automatic. Nokia MetroSite BTS object is blocked with Nokia BTS Manager. Note The alarms from the blocked object are cancelled. Table 3. 7401 EXTERNAL ALARM 7401-7410, EXTERNAL ALARM 1-10 7401 EXTERNAL ALARM 7401 - 7410, EXTERNAL ALARM 1 - 10 Severity: Object affected: Object state: Unit: User definition BCF Enabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: No fault reason text with the alarm. 1. Check the settings at the BSC. Automatic. This is an external userdefinable alarm. 2. Check the cable connected to the VIFA unit in the base station. 3. Check the unit connected to the external alarm line. 4. If all of the above are OK, replace the VIFA plug-in unit. 18 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en BTS alarm descriptions Table 4. 7600 BCF FAULTY 7600 BCF FAULTY Severity: Object affected: Object state: Unit: *** BCF Disabled WTxx, HVTx, HVSx, VIFA Fault reason: Instruction: Alarm cancelling: Power unit is probably broken. 1. If the power supply unit LED is green, check the TRXs and replace the faulty TRX. TRX connectors are probably broken. Automatic. 2. If the power supply unit LED is red, replace the power supply unit. Oven oscillator is broken. 1. Replace the VIFA unit. Automatic. Temperature inside the TRX is dangerously high. 1. Check whether the following alarm is active: Automatic. 7621 INTOLERABLE CONDITIONS ON SITE and follow the instructions given for the alarm. 2. Even if alarm 7621 is not active, and there is only one TRX in the cabinet, follow the instructions given for alarm 7621. 3. If alarm 7621 is not active and the cabinet has more than one TRX, replace the master TRX. Other faults. 1. Check whether either of the following alarms is active: Automatic. 7606 TRX FAULTY 7603 BTS FAULTY and follow the instructions given for the active alarm(s). If necessary, replace all TRXs in the cabinet. Table 5. 7601 BCF OPERATION DEGRADED 7601 BCF OPERATION DEGRADED Severity: Object affected: Object state: Unit: ** BCF Enabled WTxx, HVTx DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 19 (26) Alarm Descriptions Table 5. 7601 BCF OPERATION DEGRADED (Continued) 7601 BCF OPERATION DEGRADED Fault reason: Instruction: Alarm cancelling: Cabinet I2 C bus is jammed. 1. Switch the site power Off and On. Automatic. 2. Check the fan unit, the power supply unit and the TRXs. If necessary, replace the faulty unit(s). 3. If the fault reappears, replace the cabinet. The units inside the cabinet can be reused in the new cabinet. Other faults. 1. Check whether one or several of the following alarms are active: Automatic. 7606 TRX FAULTY 7603 BTS FAULTY 7607 TRX OPERATION DEGRADED 7604 BTS OPERATION DEGRADED and follow the instructions given for the active alarm(s). Table 6. 7602 BCF NOTIFICATION 7602 BCF NOTIFICATION Severity: Object affected: Object state: Unit: BCF Enabled WTxx, HVTx, HVMF Fault reason: Instruction: 20 (26) © Nokia Corporation Nokia Proprietary and Confidential Alarm cancelling: Draft DN00112232 Issue 3-0 en BTS alarm descriptions Table 6. 7602 BCF NOTIFICATION (Continued) 7602 BCF NOTIFICATION Temperature inside the TRX is high. 1. Check whether the following alarm is active for fan unit: Automatic. 7605 BTS NOTIFICATION and follow the instructions given for the alarm. 2. Even if there are no active alarms for the fan unit, check that no foreign objects obstruct the airflow. 3. If alarm 7605 is not active, ensure that the ambient temperature of the base station is within acceptable limits. Temperature inside the TRX is low. 1. Ensure that the ambient temperature is within acceptable limits. Check also the fan unit. Automatic. Fan unit is broken. 1. Check whether the fan unit is installed. Automatic. 2. When there is a fan unit installed, check if something has jammed the fan unit and remove the jamming object. Otherwise replace the fan unit. Table 7. 7603 BTS FAULTY 7603 BTS FAULTY Severity: Object affected: Object state: Unit: *** BTS Disabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: Other faults. 1. Check whether the following alarm is active: Automatic. 7606 TRX FAULTY and follow the instructions given for the alarm. If necessary, replace all TRXs in the faulty sector. Table 8. 7604 BTS OPERATION DEGRADED 7604 BTS OPERATION DEGRADED Severity: DN00112232 Issue 3-0 en Object affected: © Nokia Corporation Nokia Proprietary and Confidential Object state: Draft Unit: 21 (26) Alarm Descriptions Table 8. 7604 BTS OPERATION DEGRADED (Continued) 7604 BTS OPERATION DEGRADED ** BTS Enabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: Other faults. 1. Check whether either of the following alarms is active: Automatic. 7606 TRX FAULTY 7607 TRX OPERATION DEGRADED and follow the instructions given for the active alarm(s). Table 9. 7605 BTS NOTIFICATION 7605 BTS NOTIFICATION Severity: Object affected: Object state: Unit: BTS Enabled HVMF Fault reason: Instruction: Alarm cancelling: Fan unit operation degraded. 1. If something has jammed the fan unit, remove the jamming object. Otherwise replace the fan unit. Automatic. Table 10. 7606 TRX FAULTY 7606 TRX FAULTY Severity: Object affected: Object state: Unit: ** TRX Disabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: Failure detected during TRX configuring. 1. The TRX has become disconnected. Reconnect the cabling at the TRX. Automatic. Antenna connection faulty. 1. Check the antenna and cabling. If the antenna and cabling are faulty, correct the problem and run TRX test to cancel the alarm. Manual/Automatic. TRX test result antenna connection faulty. 1. Check the antenna and cabling. If the antenna and cabling are faulty, correct the problem and run TRX test again to cancel the alarm. Manual/Automatic. 22 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en BTS alarm descriptions Note In case of alarm 7606, if a BCCH TRX is affected, the BSC performs a BCCH reconfiguration if possible. Table 11. 7607 TRX OPERATION DEGRADED 7607 TRX OPERATION DEGRADED Severity: Object affected: Object state: Unit: ** TRX Enabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: Other faults. 1. Replace the faulty TRX. Automatic. Table 12. 7609 TRE FAULTY 7609 TRE FAULTY Severity: Object affected: Object state: Unit: *** BCF Disabled VXxx Fault reason: Instruction: Alarm cancelling: Master TRX detected that connection to transmission unit is lost. 1. If the alarm is seen at the BSC, the transmission unit is not working properly. However, if the base station otherwise operates properly, there is no need for immediate repair. The transmission alarms are not reported to the BSC. Manual/Automatic. 2. If the alarm is seen on Nokia BTS Manager only, the transmission unit is not operating. Reset the BCF. 3. If the alarm reappears after BCF reset, switch the cabinet power off and on. 4. If the alarm reappears after the recovery actions above, replace the faulty transmission plug-in unit. DN00112232 Issue 3-0 en © Nokia Corporation Nokia Proprietary and Confidential Draft 23 (26) Alarm Descriptions Table 13. 7615 RTS IN TEST USE 7615 RTS IN TEST USE Severity: Object affected: Object state: Unit: RTS Disabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: No fault reason text with the alarm. 1. No actions required. Automatic. Internal O&M SW is testing the timeslots during TRX test. Table 14. 7616 OSCILLATOR ADJUSTMENT TEMPORARILY INTERRUPTED 7616 OSCILLATOR ADJUSTMENT TEMPORARILY INTERRUPTED Severity: Object affected: Object state: Unit: BCF Enabled VIFA Fault reason: Instruction: Alarm cancelling: Oven oscillator adjustment function interrupted. 1. Check the Abis connection. Automatic. 2. If the Abis connection is OK, replace the faulty VIFA unit. Table 15. 7617 SEVERAL CALLS DROPPED DUE PROBLEM WITH TRANSCODER 7617 SEVERAL CALLS DROPPED DUE PROBLEM WITH TRANSCODER Severity: Object affected: Object state: Unit: ** TRX Enabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: Other faults. 1. Check the transmission path between the base station and the transcoder. Automatic/Manual. There is an error with the connection between the base station and the transcoder. 24 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en BTS alarm descriptions Table 16. 7620 INCOMING POWER LOST 7620 INCOMING POWER LOST Severity: Object affected: Object state: Unit: BCF Enabled HVSx Fault reason: Instruction: Alarm cancelling: No fault reason text with the alarm. 1. Check the mains supply. Automatic. Base station power supply unit has lost its main power. 2. If the mains supply is OK, replace the power supply unit. Note When alarm 7620 is active, it will not be sent to Nokia BTS Manager. However, alarm cancelling can be seen on Nokia BTS Manager. Note In case of alarm 7620, if the power loss is very short and the power is on again within 1500 ms, the alarm is cancelled automatically. No actions required. Table 17. 7621 INTOLERABLE CONDITIONS ON SITE 7621 INTOLERABLE CONDITIONS ON SITE Severity: Object affected: Object state: Unit: BCF Enabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: Temperature inside the TRX is dangerously high. 1. Check that the fan unit is operating. Automatic. DN00112232 Issue 3-0 en 2. If the fan unit is OK, ensure that the environment of the base station site meets the conditions specified for Nokia MetroSite EDGE Base Station. © Nokia Corporation Nokia Proprietary and Confidential Draft 25 (26) Alarm Descriptions Table 18. 7622 CABINET OPEN 7622 CABINET OPEN Severity: Object affected: Object state: Unit: BCF Enabled HVCU, WCUA Fault reason: Instruction: Alarm cancelling: Cabinet cover is open. 1. If the cover is attached, ensure it is secured properly. If there is no cover, attach it during normal service operations. Automatic. Table 19. 7801 MMI CONNECTED TO BASE STATION 7801 MMI CONNECTED TO BASE STATION Severity: Object affected: Object state: Unit: BCF Enabled WTxx, HVTx Fault reason: Instruction: Alarm cancelling: No fault reason text with the alarm. 1. No actions required. Automatic. Nokia BTS Manager is connected to Nokia MetroSite BTS. 26 (26) © Nokia Corporation Nokia Proprietary and Confidential Draft DN00112232 Issue 3-0 en
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