Novatel Wireless GSM5218 GSM/GPRS Asset Tracker User Manual GSM2374UG001 MT 3000 User Guide

Novatel Wireless Inc. GSM/GPRS Asset Tracker GSM2374UG001 MT 3000 User Guide

User Guide

AT 3000 SeriesUser GuideGSM5218UG001Version:1.0001 March, 2011
GeneralTERMS OF USE OF NEW MATERIALS - PLEASE READ CAREFULLYFrom time to time, Enfora, in its sole discretion, may make available for download on its website(www.enfora.com), or may transmit via mail or email, updates or upgrades to, or new releases of, thefirmware, software or documentation for its products (collectively, 'New Materials'). Use of such NewMaterials is subject to the terms and conditions set forth below, and may be subject to additional termsand conditions as set forth in Enfora's Technical Support Policy (posted on its website) and/or any writtenagreement between the user and Enfora.All New Materials are provided AS IS. Enfora makes no warranty or representation with respect to themerchantability, suitability, functionality, accuracy or completeness of any such New Materials. The user ofsuch New Materials assumes all risk (known or unknown) of such use. Enfora reserves all rights in suchNew Materials. The user shall have only a revocable and limited license to use such New Materials inconnection with the products for which they are intended. Distribution or modification of any NewMaterials without Enfora's consent is strictly prohibited.IN NO EVENT WILL ENFORA BE RESPONSIBLE FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL ORSPECIAL DAMAGES AS A RESULT OF THE USE OF ANY NEW MATERIALS. ENFORA'S MAXIMUM LIABILITYFOR ANY CLAIM BASED ON THE NEW MATERIALS SHALL NOT EXCEED FIFTY U.S. DOLLARS ($50).Copyright© 2011 Enfora, Inc. All rights reserved. Complying with all applicable copyright laws is the responsibility ofthe user. Without limiting the rights under copyright, no part of this document may be reproduced, storedin or introduced into a retrieval system, or transmitted in any form or by any means (electronic,mechanical, photocopying, recording or otherwise), or for any purpose, without the express writtenpermission of Enfora, Inc.Enfora and the Enfora logo are either registered trademarks or trademarks of Enfora, Inc. in the UnitedStates.251 Renner PkwyRichardson, TX 75080 USAPhone: (972) 633-4400Fax: (972) 633-4444Email: info@enfora.comwww.enfora.com- I -
Warranty Information[Revised: 11/11/2010]This warranty applies to (a) products sold directly by Enfora, unless a different warranty is specified in awritten agreement between Enfora and the purchaser; and (b) products sold to end users through adistributor authorized by Enfora, but only where the authorized distributor does not provide a separatewarranty on such products, and Enfora has agreed to provide this warranty to such end users. If youpurchased the product from an authorized distributor, please check whether this warranty from Enfora, ora separate warranty from the distributor, applies to your purchase. This warranty does not apply to any (i)accessories or batteries for the products; or (ii) demonstration samples or prototypes of the products.Unless otherwise provided in a written agreement between Enfora and the purchaser, all such accessories,batteries, samples or prototypes are provided by Enfora AS IS without any warranty of any kind.Enfora warrants to the original purchaser of the product from Enfora or its authorized distributor (asapplicable) that, for a period of one (1) year from the date of shipment of the product from Enfora, theproduct hardware will be substantially free from defects in material or workmanship under normaloperation, and the product firmware will perform substantially in accordance with the productdocumentation provided by Enfora. Enfora does not warrant that (a) the product hardware or firmwarewill meet the purchaser's requirements; (b) the operation of the product hardware or firmware will beuninterrupted or error-free; or (c) the product, when integrated in, or combined with, other products orsoftware not supplied by Enfora, will continue to perform substantially in accordance with the productdocumentation. This limited warranty is for the benefit of the original purchaser, and is not transferable.During the warranty period, Enfora, at its expense and in its sole discretion, will repair the product, orreplace the product with a corresponding or equivalent product, if it is determined to have a covereddefect, provided that the purchaser first notifies Enfora (directly or through its authorized distributor fromwhich the product was purchased) of any such defect, furnishes Enfora with a proof of purchase (ifrequired), requests and obtains a return merchandize authorization (RMA) number from Enfora, andreturns the product under that RMA to Enfora (or, at Enfora's option, to its authorized distributor), with theshipping charges being prepaid by purchaser.If, upon reasonable examination of the returned product,Enfora does not substantiate the defect claimed by purchaser, or determines that the defect is not coveredunder this limited warranty, Enfora will not be required to repair or replace the product, but may insteadreship the product to the purchaser (or, at Enfora's option, to its authorized distributor where the productcan be made available to purchaser), in which case the purchaser shall be responsible for paying Enfora'scost for reshipping the product to purchaser (or to Enfora's authorized distributor), and Enfora's usualcharges for unpacking, testing, and repacking the product for reshipment to purchaser (or to Enfora'sauthorized distributor). Purchaser shall bear the risk of loss or damage in transit to any product returnedby purchaser to Enfora, or any returned product not found to be defective or covered under this warranty,and reshipped by Enfora to purchaser (or to Enfora's authorized distributor). In the event Enfora repairs or- II -
replaces a defective product covered by this limited warranty, the repaired or replacement product will becovered under this limited warranty for the remainder of the original warranty period on the defectiveproduct, or a period of ninety (90) days, whichever is longer. If Enfora is unable to repair or replace adefective product covered by this limited warranty, Enfora will provide to purchaser a credit or a refund(at Enfora's option) of the original purchase price (excluding taxes and shipping charges). Any returned andreplaced product, or any product for which Enfora has furnished a credit or a refund, becomes theproperty of Enfora.Enfora shall not have any obligation to provide any firmware bug fixes, upgrades or new releases except asmay be necessary to correct any covered defect of which purchaser notifies Enfora in writing during thewarranty period. Enfora, from time to time and in its sole discretion, may make available for download onits website (www.enfora.com), or may provide via email, certain firmware bug fixes, upgrades or newreleases for the product. Download and use of any such bug fixes, upgrades or new releases is subject to allof the applicable terms and conditions of Enfora's technical support policy as posted and updated on itswebsite. Enfora shall have no obligation under this limited warranty for (a) normal wear and tear; (b) thecost of procurement of substitute products; or (c) any defect that is (i) discovered by purchaser during thewarranty period but for which purchaser does not request an RMA number from Enfora, as requiredabove, until after the end of the warranty period, (ii) caused by any accident, misuse, abuse, improperinstallation, handling or testing, or unauthorized repair or modification of the product, (iii) caused by use ofany materials not supplied by Enfora, or by use of the product other than in accordance with itsdocumentation, or (iv) the result of electrostatic discharge, electrical surge, fire, flood or similar causes.The purchaser (or its customers, as applicable) shall be solely responsible for the proper configuration,testing and verification of the Enfora product prior to deployment in the field, and for ensuring that anyend user product or system into which the Enfora product is integrated or incorporated operates asintended and meets the requirements of purchaser (or its customers). Enfora shall have no responsibilitywhatsoever for the integration, configuration, testing, verification, installation, upgrade, support ormaintenance of any such end user product or system, or for any liabilities, damages, costs or expensesassociated therewith.ENFORA'S SOLE RESPONSIBILITY AND PURCHASER'S SOLE REMEDY UNDER THIS LIMITED WARRANTYSHALL BE FOR ENFORA TO REPAIR OR REPLACE THE PRODUCT (OR IF REPAIR OR REPLACEMENT IS NOTPOSSIBLE, PROVIDE A CREDIT OR REFUND OF THE PURCHASE PRICE) AS PROVIDED ABOVE. ENFORAEXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDINGWITHOUT LIMITATION ANY IMPLIED WARRANTIES OF NON- INFRINGEMENT, MERCHANTABILITY,SATISFACTORY PERFORMANCE AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ENFORABE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES(INCLUDING WITHOUT LIMITATION LOSS OR INTERRUPTION OF USE, DATA, REVENUES OR PROFITS)RESULTING FROM A BREACH OF THIS WARRANTY OR BASED ON ANY OTHER LEGAL THEORY, EVEN IFENFORA HAS BEEN ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES.- III -
Some jurisdictions may require a longer warranty period than specified above and, accordingly, forproducts sold in those jurisdictions the applicable warranty period shall be extended as required under thelaws of those jurisdictions. Furthermore, some jurisdictions may not allow the disclaimer of impliedwarranties or the exclusion or limitation of incidental or consequential damages, so the above disclaimer,limitation or exclusion may not apply to products sold in those jurisdictions. This limited warranty gives thepurchaser specific legal rights and the purchaser may have other legal rights that vary from jurisdiction tojurisdiction. This limited warranty shall be governed by the laws of the State of Texas, United States ofAmerica, without regard to conflict of laws principles. This limited warranty shall not be governed in anyrespect by the United Nations Convention on Contracts for the International Sale of Goods.Regulatory ComplianceFCCThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received,including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits pursuant to Part 15 Subpart B, Part 22,and Part 24 of the FCC rules. These limits are designed to provide reasonable protection against harmfulinterference in an appropriate installation. This equipment generates, uses, and can radiate radiofrequency energy and, if not used in accordance with instructions, can cause harmful radiation to radiocommunication. However, there is no guarantee that interference will not occur in a particular installation.FCC RF EXPOSUREYour Spider AT 3000 series device is a radio transmitter and receiver. It is designed and manufactured notto exceed the emissions limits for exposure to radio frequency (RF) energy set by the FederalCommunications Commission (FCC) of the U.S. Government. These limits are part of comprehensiveguidelines and establish permitted levels of RF energy for the general population. These guidelines arebased on the safety standards previously set by the U.S. and international standards bodies. The standardsinclude a substantial safety margin designed to assure the safety of all persons, regardless of age andhealth.The exposure standard for wireless RF devices, such as the Spider AT 4000, employs a unit of measurementknown as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. SAR values at orbelow that limit are considered safe for the general public.The Spider AT 3000 series conforms with the RF exposure requirements for portable devices in accordancewith FCC Part 2.1093.- IV -
The Spider AT 3000 series transmitter is configured with a less than 10% transmission duty factor, for GPRSMultislot class 8 operation, and is excluded from routine RF exposure evaluation in accordance with FCCMobile and Portable Device RF Exposure Procedures and Equipment Authorization Policies, KDB447498D01, V04.Canadian Compliance (Industry Canada)IC ID: 4160A-GSM5218 MODEL NUMBER: GSM5218This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions: (1) this device may not cause interference, and (2) this device must accept anyinterference, including interference that may cause undesired operation of the device.The Spider AT 3000 series transmitter is configured with a less than 10% transmission duty factor, for GPRSMultislot class 8 operation, and is excluded from routine RF exposure evaluation in accordance with therequirements of RSS-102 section 2.5.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts delicence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire debrouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si lebrouillage est susceptible d'en compromettre le fonctionnement.L'émetteur de la série Spider AT 3000 est configuré avec un facteur de devoir de transmission de 10 %,pour l'opération de classe 8 GPRS Multislot, au moins et est exclu de l'évaluation de l'exposition RFconformément aux exigences de RSS-102 article 2.5 de la routine.R&TTE Directive (CE)The Spider AT 3000 series modem has been fully tested and complies with all applicable requirements ofEN301 489-1, EN301 489-7 and EN60950-1. Compliance to EN301 511 has been demonstrated by testing onboth the GSM5218 and the integrated LPP0208 moduleROHS COMPLIANCEThe Spider AT 3000 series complies with the European Union Restriction of the Use of Certain HazardousSubstances in Electrical and Electronic Equipment (RoHS) Directive (2002/95/EC), effective since July 1,2006.DISCLAIMERThe information and instructions contained within this publication comply with all applicable FCC, GCF,PTCRB, R&TTE, IMEI and other applicable codes that are in effect at the time of publication. Enforadisclaims all responsibility for any act or omissions, or for breach of law, code or regulation, including localor state codes, performed by a third party. Enfora strongly recommends that all installations, hookups,- V -
transmissions, etc., be performed by persons who are experienced in the fields of radio frequencytechnologies. Enfora acknowledges that the installation, setup and transmission guidelines contained withinthis publication are guidelines, and that each installation may have variables outside of the guidelinescontained herein. Said variables must be taken into consideration when installing or using the product, andEnfora shall not be responsible for installations or transmissions that fall outside of the parameters setforth in this publication.- VI -
Table of Contents1 Introduction 11.1 Reference Documents 22 Physical Description 32.1 Overview 32.1 Controls and Indicators 52.1 Dimensions 62.1 Environmental Specification 82.2 Temperature 8Spider AT 3000 and Spider AT3001 8Spider AT 3010 and Spider AT3011 82.1 Water Resistance 92.1 Radio Performance Specifications 102.1 GSM/GPRS Compliance Specifications 112.1 Battery Specifications 122.1 Intrinsic Safety Specification 132.1 GPS Functionality 143 Initial Setup 153.1 Configure the Device 173.1 Configure the Spider AT 3000 series Manually using the Device Configuration Utility 183.1 Provision the Spider AT 3000 Series Using the Provisioner 194 Mounting the Unit 204.1 Hardware Needed To Mount the Device 214.1 Selection of Mounting Locations 224.1 Pre-Drilling of Mounting Holes 234.1 Mounting the Device 244.1 Alternate Mounting of the Device 25- VII -
4.1 Mounting Bracket 264.1 Attaching the Bracket Using Tape 274.1 Attaching the Bracket Using Screws 285 Replacing the Battery 295.1 Disconnect the Battery 305.1 Connect the Battery 316 Powering Up and Down 327 Device Operation 337.1 Power Management 337.1 Position Reporting 347.1 Report Exceptions 357.1 Over the Air Configuration 367 Software Upgrade 377.1 Over the Air Upgrade 377.1 USB Upgrade 388 USB Driver Installation 398.1 Connect the Spider AT 3000 to a USB Port 398.2 Install the USBDrivers 399 SIM Card Installation 569.1 SIMCard Holder 569.2 SIM Card Installation 56- VIII -
Table of FiguresFigure: 1 - Spider AT 3010 Circuit Board and Battery Pack 3Figure: 2 - Top View of Spider AT3000 Series 4Figure: 3 - Bottom View of Spider AT 3000 Series 4Figure: 4 - Spider AT 3000 Dimensions 7Figure: 5 - Internal View of Spider AT 3010 with Circuit Board and Battery Pack 15Figure: 6 - Spider AT 3000 and Mounting Hardware 21Figure: 7 - Spider AT 3000 Screw Hole 23Figure: 8 - Spider AT 3000 and Mounting Hardware 24Figure: 9 - Mounting – Cable Ties 25Figure: 10 - Mounting Bracket BRK5002 – Bottom 26Figure: 11 - Mounting Bracket BRK5002 – Top 26Figure: 12 - Open Unit 30Figure: 13 - Insert New Battery 31Figure: 14 - LED Indicator and Power Switch 32Figure: 15 - Found New Hardware Wizard Window 40Figure: 16 - Hardware Wizard – Install from specific location 41Figure: 17 - Hardware Wizard – Search for best driver 42Figure: 18 - Hardware Wizard – Install Progress 43Figure: 19 - Hardware Wizard – Completing 44Figure: 20 - Hardware Wizard – Install from specific location 45Figure: 21 - Hardware Wizard – Install from List 46Figure: 22 - Hardware Wizard – Search for best driver 47Figure: 23 - Hardware Wizard – Windows Logo testing 48Figure: 24 - Hardware Wizard – Installation Progress 49Figure: 25 - Hardware Wizard – Installation Complete 50Figure: 26 - Hardware Wizard – New Hardware 51- 9 -
Figure: 27 - Hardware Wizard – Install from List 52Figure: 28 - Hardware Wizard – Search for best driver 53Figure: 29 - Hardware Wizard – Windows Logo testing 54Figure: 30 - Hardware Wizard – Installation Complete 55Figure: 31 - Spider AT 3000 SIM Holder 56- 10 -
Table of TablesTable: 1 - Radio Performance Specifications 10Table: 2 - GSM GPRS Compliance Specifications 11Table: 3 - GPS Functionality 14Table: 4 - Pilot Hole Diameter for Self Tapping Screws 28- 11 -
1 IntroductionAn extension to the Enfora Spider® family of integrated asset management solutions, the Spider AT 3000series are certified quad-band integrated platform that provides GSM/GPRS/GPS functionality for mobileasset monitoring. The Spider AT 3000 for long life reporting, Spider AT 3001 for long life reporting inIntrinsic Safety environments, Spider AT 3010 for more frequent reporting, and Spider AT 3011 for morefrequent reporting in Intrinsic Safety environments.The Spider AT 3000 series has the following features:lFully Integrated - no need for external antenna or power sourcelWireless Connection ReliabilitylSuperior GPS Sensitivity & GeofencinglSimplified Over the Air Configuration & ProvisioningThe Spider AT 3000 series are based on Enfora’s innovative Enabler III Low Power Platform, with a built-inprogrammable software environment.Designed for the intelligent monitoring of non-powered mobile and fixed assets the Spider AT 3000 iseasily installed and managed.The Spider AT 3000 series can be provisioned through the Enfora CMS and configured to optimize:lMotion detectionlLocation monitoringlReporting geofence settings- 1 -
1.1 Reference DocumentsThe following Enfora documents may be necessary to configure the Spider AT 3000 series:lCMS User GuidelProvisioner User GuidelProvisioner Quick Start GuidelDevice Configuration Utility User GuideThe following instructions and information relate to all Spider AT 3000 seriesproducts, however for clarity, only the Spider AT 3000 product will be referenced.- 2 -
2 Physical Description2.1 OverviewThe Spider AT 3000 series is a quad-band integrated platform. Inside the gray plastic case is an EnforaEnabler LPP0208 modem, USB connector, SIM holder and battery connector for the attached battery. See2.1 "Overview" .Figure: 1 - Spider AT 3010 Circuit Board and Battery Pack- 3 -
Figure: 2 - Top View of Spider AT3000 SeriesFigure: 3 - Bottom View of Spider AT 3000 Series- 4 -
2.1 Controls and IndicatorsThe button on the underside of the Spider AT 3000 functions as both the power switch and the activationswitch.To deactivate the Spider AT 3000, press and hold the power switch, located on the underside of the unit,for three to five seconds. The LED will become solid red then go off. When the light is off, the unit isdeactivated.When you are ready to activate the Spider AT 3000, press and hold the power switch for three to fiveseconds until you see a blinking light. The LED will blink 12 times within a 3 second period if the batteryvoltage is in its highest range. If the battery is within its normal voltage range, the LED will blink on for onesecond, off for one second, then on for one second. The LED will then go off. When the light is off, the unitis activated.- 5 -
2.1 DimensionsThe measurements of the Spider AT 3000 and 3001 are:lLength 170 mmlWidth 69 mmlHeight 21 mmSee "Dimensions" on page 6lWeight (with battery) 207 gramslWeight (without battery) 150 gramsThe measurements of the Spider AT 3010 and 3011 are:lLength 170 mmlWidth 69 mmlHeight 21 mmlWeight (with battery) 198 gramslWeight (without battery) 150 grams- 6 -
Figure: 4 - Spider AT 3000 Dimensions- 7 -
2.1 Environmental Specification2.2 TemperatureSpider AT 3000 and Spider AT3001Compliant -20°C to 60°COperating -30°C to 85°CStorage -40°C to 85°CSpider AT 3010 and Spider AT3011Compliant -20°C to 60°COperating -40°C to 60°CStorage -40°C to 70°C- 8 -
2.1 Water ResistanceThe Spider AT 3000 series is an ingress resistant device, pursuant to the IP-66 and IP-68 ratings. This ratingspecifies that the device is fully protected against dust, and can be immersed in water.- 9 -
2.1 Radio Performance SpecificationsFrequency 850 / 900 / 1800 / 1900 MHzSensitivity 108 dBm (typical)Transmit Power Class 4 (2W @ 850 / 900 MHz)Class 1 (1W @ 1800 / 1900 MHz)Table: 1 - Radio Performance Specifications- 10 -
2.1 GSM/GPRS Compliance SpecificationsThe following list shows the certifications for the Spider AT 3000.FCC Parts 15, 22 & 24GCF Version 3.37.1PTCRB Version 5.3CE Mark YesIndustry Canada YesRoHS Compliant YesTable: 2 - GSM GPRS Compliance Specifications- 11 -
2.1 Battery SpecificationsSpider AT 3000The Spider AT 3000 uses a battery pack. The features of this battery include:lGreater energy densitylHigher capacitylHigher temperature rangelHigher operating voltagelLonger lifelPatented safety featureslEnvironmentally friendlyBattery Pack CharacteristicsEnfora PN BAT-5208-02Chemistry Lithium-Thionyl Chloride (LI-SOCl2)Shelf Life 10 years @ <30 °CLithium Metal Content Approx. 1.3 gWeight 60 g (max)Spider AT 3010The Spider AT3010 uses a battery pack. The features of this battery include:lGreater energy densitylHigher capacitylExtended lower temperature rangelAllows for more rapid device reporting capabilitylHigher operating voltagelLong lifelPatented safety featureslEnvironmentally friendlyBattery Pack CharacteristicsEnfora PN BAT-5208-01Chemistry Lithium Iron Sulfide (LiFeS2)Shelf Life 10 years @ <30 °CLithium Metal Content <1.0 gram per cellWeight 50 g (max)- 12 -
2.1 Intrinsic Safety SpecificationIntrinsic safety is important in environments where flammable substances (gases or solid particles) mayexist. Two variants of the Spider AT 3000 series product line are certified for use in Intrinsically Safeenvironments. These products include unique labels which identify to the interested parties whatcertifications are in place.The Spider AT 3001 has been designed and tested to meet the following Intrinsic Safety Certifications: EUDirective 94/9/EC, according to the standards EN 60079-0: 2006 and EN 60079-15: 2005, the product hasbeen certified for Zone 2, Category 3.The Spider AT 3011 has been designed and tested to meet the following Intrinsic Safety Certifications: ClassI Division 1, groups C and D according to the requirements of UL913 and CSA 22.2, for use in the UnitedStates of America and in Canada. The product is specifically marked with Exia along with other wording toindicate to the user that this is an intrinsically safe certified device.Warning: Do not remove or modify the labels on the Spider AT 3001 or Spider AT3011, doing so will invalidate the intrinsic safety certification.- 13 -
2.1 GPS FunctionalityChannels: 16Sensitivity:Monitoring: -158 dBm (typical)Reacquisition: -157 dBm (typical)Cold Start: -147 dBm (typical)Position Accuracy (horizontal)-130 dBm, Autonomous CEP (50%): <2m (typical)-150 dBm, Autonomous CEP (50%): <2m (typical)-130 dBm, Autonomous CEP (50%): <5m (typical)-150 dBm, Autonomous CEP (50%): <5m (typical)Table: 3 - GPS Functionality- 14 -
3 Initial SetupPlease follow these steps to start using the Spider AT 3000 series:1. Make sure you have the following items:lSpider AT 3000 series device.lUSB Drivers.lUSB cable (USB-A to 5-Pin Mini USB)2. Remove the Spider AT 3000 from the packaging material.3. The Spider AT 3000 will be assembled loosely with four screws. Fully loosen the screws and separatethe two halves of the unit.4. Make sure the battery is connected (See "Connect the Battery" on page 31).Figure: 5 - Internal View of Spider AT 3010 with Circuit Board and Battery PackTo Reduce the risk of ignition of a flammable or explosive atmosphere; batteriesmust be inserted or changed only in a location known to be non-hazardous.- 15 -
5. Remove the battery pack from the half of the Spider AT 3000 that contains the circuit board. Youdon’t need to disconnect the battery connector – just move the battery pack out of the way, so youcan access the USB connector.6. Remove the battery pack from the half of the Spider AT 3000 that contains the circuit board. Youdon’t need to disconnect the battery connector – just move the battery pack out of the way, so youcan access the USB connector.7. Install the SIM (See "SIM Card Installation" on page 56).8. Turn the device on (See "Powering Up and Down" on page 32).9. Connect the USB cable to the circuit board and to your computer.10. Install the drivers (See "USB Driver Installation" on page 39).11. Configure the Spider AT 3000 (See "Configure the Device" on page 17).12. Once configuration is complete, remove the USB connector, and replace the battery pack.13. Close the Spider AT 3000, and replace the screws.14. The Spider AT 3000 is now activated, and will begin transmitting data.Verify the Server is receiving messages from the device.If you are ready to deploy the Spider AT 3000, mount the unit on the asset you needto locate (See "Mounting the Unit" on page 20). If you are not ready to deploy,deactivate the unit until you are ready (See "Powering Up and Down" on page 32).- 16 -
3.1 Configure the DeviceOnce the USB drivers are installed, and you can communicate with the Spider AT 3000, you can beginconfiguring the unit to transmit data.Before using the Enfora Provisioner to configure the device over-the-air, basiccommunication parameters must be configured using a terminal program and USBconnection.The only supported method of configuring the Spider AT 3000 with the basic parameters is to use theDevice Configuration Utility. The Spider AT 3000 requires Device Configuration Utility version 1.0.3 orlater.- 17 -
3.1 Configure the Spider AT 3000 series Manually usingthe Device Configuration UtilityInstallation of the Device Configuration Utility and configuration of the device using this tool are detailed inthe Device Configuration Utility User Guide.Once the initial configuration has been performed with the Device Configuration Utility you will be able tocommunicate with the server that is hosting the Provisioner software, and configure the Spider AT 3000over-the-air. Refer to the Provisioner User’s Guide for detailed device configuration instructions.The default Spider AT 3000 parameters result in the device reporting to the serverwhen activated and then once per day. When not actively reporting to the server, thedevice will be in sleep mode and will not receive commands from the Provisionerserver until it wakes up for its daily report.- 18 -
3.1 Provision the Spider AT 3000 Series Using theProvisionerOnce the device has been configured it will be ready to be provisioned by the Provisioner. To provision theSpider AT 3000 over-the-air, refer to the Provisioner User’s Guide for detailed device configurationinstructions.- 19 -
4 Mounting the UnitThe unit can be mounted to a variety of surfaces including wood, metal and plastic. Any of the followingmounting hardware (not included) can be used:lFour #8 washers, four #8 Self-Drilling Sheet Metal Screws.lCable Ties.lDouble-sided Pressure Sensitive Adhesive (PSA) TapeThe optimal mounting position of the Spider AT 3000 is outdoors, ensuring that the top of the device hasclear access to the sky.It is recommended that the user conducts testing in various situations, in order todetermine if the unit will:• Transmit data.• Acquire a GPS lockThis procedure describes the mounting of the Spider AT. Please read this entire procedure and ensure thatall equipment is available and personnel are trained before starting the work.- 20 -
4.1 Hardware Needed To Mount the DeviceThe following is a list of mounting hardware that may be used with the Spider AT 3000. ( See 4.1"Hardware Needed To Mount the Device" )lAppropriate Mounting Screws- Qty 4.lAppropriate Lock-Washers- Qty 4.lAppropriate Flat-Washers- Qty 4.lUser defined hardware may also be used to mount the Device.Mounting hardware is not included with the device.Figure: 6 - Spider AT 3000 and Mounting Hardware- 21 -
4.1 Selection of Mounting LocationsCare should be taken in selecting the mounting location for the Spider AT 3000. Some considerations forchoosing the mounting location are:lIdeally the label should be mounted facing down (Towards the ground) such that the top of the unithas a clear view of the sky. Mounting in this orientation provides optimum antenna performance.lIf the above mounting is not possible the unit may be mounted on its side where the label is mountedagainst the asset and the top of the unit faces towards the sky as much as possible.lThe selected mounting surface must not allow water to pool around the device.lCare should be taken to avoid damaging wiring, electronics, plumbing, etc, when drilling holes tomount the device.lThe device should be mounted where it is protected from being impacted during operation.- 22 -
4.1 Pre-Drilling of Mounting HolesAfter selecting the proper location for the device, hold the device in position. Use the four screw-holeopenings to mark the center points for pre-drilling. Place the device aside and pre-drill with theappropriate drill bit.Figure: 7 - Spider AT 3000 Screw Hole- 23 -
4.1 Mounting the DevicePlace a Lock-Washer on one of the Screws. Now place a Flat-Washer on the Screw, See "Mounting theDevice". Repeat this process with the remaining three Screws.Figure: 8 - Spider AT 3000 and Mounting HardwareInsure the Device is activated (See "Powering Up and Down" on page 32). Align the Device with the pre-drilled screw holes. Insert one of the screws (assembled above) through one of the screw holes in theDevice. Partially tighten the Screw into the mounting surface. Repeat this process until all four screws arestarted into the mounting surface. Now tighten the four screws until they are snug. Tighten the Screws to2.5 in-lb torque.- 24 -
4.1 Alternate Mounting of the DeviceThe Device can also be mounted using Cable Ties. The screw holes are sized so the Cable Ties can beinserted through them, See 4.1 "Alternate Mounting of the Device" .Figure: 9 - Mounting – Cable TiesTake care not to fasten Cable Ties over sharp edges, as this may cause excessivewear causing the Cable Ties to break.- 25 -
4.1 Mounting BracketThe BRK5002 bracket was designed to survive rigorous use and the most extreme outdoor environments.Figure: 10 - Mounting Bracket BRK5002 – BottomFigure: 11 - Mounting Bracket BRK5002 – TopThe BRK5002 bracket has passed vibration testing of 24 hrs at 20g (from 50 to 2000 Hertz). In addition, therelease clasp has been tested to hundreds of cycles including temperature shock with near freezing liquidimmersion.Both the Spider AT 3000 series housing and BRK5002 bracket have been produced with UV stabilizedplastic. UV Stabilization prevents plastics from oxidizing and becoming brittle over time due to exposure tothe sun.Note: For optimum performance mount the device on a vertical or inclined surface- 26 -
4.1 Attaching the Bracket Using TapePreparation1. Clean the surface of the bracket and the mounting surface well.A typical surface cleaning solvent is IPA/water mixture (rubbing alcohol)2. Remove all grease, dirt and oxide particles from the bonding surface.3. Wipe the surface dry.4. Refer to the 3M documentation to obtain more detailed guidance:http://training.enfora.com/docs/3MVHBTape.htmlPressure sensitive adhesives use viscous flow to achieve substrate contact area.The ideal tape application temperature range is 70°F to 100°F (21°C to 38°C).The minimum suggested application temperature is 50°F (10°C)Note: Initial tape application to surfaces at temperatures below the suggestedminimum is not recommended because the adhesive becomes too firm to adherereadily. However, once properly applied, low temperature holding is generallysatisfactory. To obtain good performance with all 3M™ VHB™ Tapes, it is importantto ensure that the surfaces are dry and free of condensed moisture.Attachment1. Insert the device into the bracket.2. Apply the tape provided to the surface of the bracket, as shown.3. Remove the tape covering and attach the bracket to the surface.4. Apply firm pressure (Greater than 15 psi is recommended)5. It is recommended to wait at least 20 Minutes for the adhesive to bond.- 27 -
4.1 Attaching the Bracket Using ScrewsPreparation1. Mark the location of the 4 self-tapping screws on the mounting surface.2. For heavy gauge metals use the table below:Pilot Hole Diameter for Self Tapping ScrewsSheet Thickness (mm) Sheet MaterialFrom To Steel Aluminum0.89 1.38 3.2 3.31.3 3 3.3 3.43.01 3.5 3.4 3.53.51 10 3.5 – 3.6 3.6 - 3.7Table: 4 - Pilot Hole Diameter for Self Tapping ScrewsAttachment1. Screw the bracket in place using the 4 provided self-tapping screws.2. Firmly tighten the screws.3. Mount the device in the bracket.- 28 -
5 Replacing the BatteryWhen the device requires the battery to be changed use the following instructions:Warning: To Reduce the risk of ignition of a flammable or explosive atmosphere;batteries must be inserted or changed only in a location known to be non-hazardous.- 29 -
5.1 Disconnect the Battery1. Remove the Spider AT 3000 from its mounted location.2. Fully loosen the four screws, so the two halves of the unit are separated.Figure: 12 - Open Unit3. Disconnect the old battery by grasping the battery cable close to the connector and gently pull side-ways4. Remove the battery from the case.- 30 -
5.1 Connect the Battery1. Insert the Battery into the Bottom Housing Assembly with the cable up and to the right, See 5.1"Connect the Battery"See "Connect the Battery" on page 31Figure: 13 - Insert New Battery2. Connect the new battery by attaching the connector to the battery terminals.3. Close the Spider AT 3000 and replace the screws.Take care to Tighten the Screws to 2.5 in-lb torque.4. Remount the device in its original location.- 31 -
6 Powering Up and DownThe button on the underside of the Spider AT 3000 functions as both the power switch and the activationswitch.After the provisioning process is complete, the Spider AT 3000 will be activated. If you do not plan todeploy the unit immediately, you should deactivate the Asset Tag, so as not to drain the battery.To deactivate the Spider AT 3000, press and hold the power switch, located on the underside of the unit,for three to five seconds. The LED will become solid red then go off. When the light is off, the unit isdeactivated.Figure: 14 - LED Indicator and Power SwitchWhen you are ready to activate the Spider AT 3000, press and hold the power switch for three to fiveseconds until you see a blinking light. The LED will then go off. When the light is off, the unit is activated.- 32 -
7 Device Operation7.1 Power ManagementThe Spider AT 3000 has been designed to minimize power consumption to maximize battery life. Thedevice has different power states to optimize system-level power consumption. The Spider AT 3000 uses alow-power microcontroller to control the power states. Between position reports, the microcontrollerenters an idle state until the next scheduled position check. When it is time to check for a new position, themicrocontroller can use the motion sensor and GPS receiver to determine if the device has moved. If thedevice has not moved, the microcontroller can quickly return to the idle state without generating a positionreport.The power states are:lMicrocontroller idle – This is the lowest power state. The microcontroller is powered on but the proc-essor is idle waiting for a timer expiry based upon the next scheduled position check.lMotion sensor – The motion sensor is used as an ultra-low power detection of movement. This stateonly lasts a few seconds while the motion sensor is measured to detect movement. If no motion isdetected, then the device may return to the idle state. If motion is detected, then the GPS receiver isturned on.lGPS receiver – The microcontroller and GPS receiver are powered. The GPS receiver acquires theGPS satellites and determines the current position. A geofence may be used to determine if the newposition is a significant (configurable) distance from the previous position.. If the device is stilllocated with the geofence boundary, then the device may return to the idle state.lGSM modem – The GSM modem is turned on only if a position report is needed. The modem reg-isters on the GSM network and sends the position report to the remote server. After transmitting theposition report, the modem remains registered on the GSM network for a period of time and listensfor new over-the-air configuration messages from the server.External power does not guarantee that the device will be in "tracking" mode wherethe modem and GPS receiver are always powered on. Now, the device will be intracking mode if the next report is scheduled in <5 minutes based upon the CFGIP andCFGOP parameters.- 33 -
7.1 Position ReportingThe Spider AT 3000 transmits two types of position data. If the GPS receiver is able to determine a validGPS position, then the GPS position information is transmitted. If the Spider AT 3000 is unable to acquire avalid GPS position, then PCELL information is transmitted. This PCELL information describes the GSMcellular network environment viewed by the Spider AT 3000 and can be used to determine an approximatelocation.The Spider AT 3000 will send a position report to the server immediately after being activated (See"Powering Up and Down" on page 32). After activation, the Spider AT 3000 can be configured toperiodically report its position based upon several usage scenarios. These usage scenarios include:lStatic Asset Monitoring with time interval reportinglStatic Asset Monitoring with time-of-day reportinglBasic Motion MonitoringlMobile Asset Monitoring with pre-defined geofence(s)lMobile Asset Monitoring with dynamic geofenceRefer to the Provisioner User’s Guide for detailed device configuration instructions.- 34 -
7.1 Report ExceptionsSeveral conditions may prevent the position report from being sent at the expected time. These conditionsinclude:lDelayed position reports – Several environmental factors may cause a position report to be delayedtemporarily. If a position report is delayed, then a new position report will be calculated and trans-mitted when the environmental factor has been cleared.oExtreme temperature – If the temperature is outside of the recommended operating range ofthe Spider AT, then the GPS receiver and GSM modem will not be powered on. The report willbe delayed until the temperature is within the product’s acceptable temperature range.oMarginal temperature - If the temperature is marginal, then there is a minimum time intervalrequired between reports to insure that the battery is sufficiently recharged to successfullytransmit the position report. If a position report is scheduled before this minimum time inter-val has expired, then the report will be delayed until the minimum time interval has expired.oLow voltage – If the battery voltage is too low, then the position report will be delayed untilthe battery voltage is above the product’s minimum battery threshold. This delay provides anopportunity for the battery to recharge.lNo GSM coverage – If the Spider AT 3000 cannot register on the GSM network or cannot transmitthe position report, then the report is stored in internal memory. The stored message will be sent atthe next opportunity when the GSM modem is powered on to transmit the next scheduled positionreport. A maximum of 10 messages will be stored.lTime of day reporting without RTC – The Spider AT 3000 uses valid GPS data to automatically set theRTC time. If the Spider AT 3000 has not detected valid GPS data since the last activation, then theRTC time will not be accurate. If the Spider AT 3000 is configured to use the Static Asset Monitoringwith Time-of-Day Reporting service and the RTC time is not accurate, then the Spider AT 3000 willstill report at the desired time intervals, but it will report at a random day/time. For example, it willreport each day but not at the desired time of day.lDelta time reporting drift – The time between position reports (unless using Time-of-Day) is a deltatime interval since the last report. This time interval does not include the time to gather the positiondata and register on the GSM network. The GPS receiver acquisition and GSM registration times varyand will cause the time between reports to be several minutes longer than the specified reportingtime interval. For example, if the Spider AT 3000 is configured to report once per day and the deviceis activated at 12:00 PM on Monday, then the next several reports will occur approximately at 12:05PM Tuesday and then 12:10 PM on Wednesday.lUDP packet lost in network – The Spider AT 3000 uses the UDP data transport protocol. Although thevast majority of position reports will be delivered successfully to the server, a small number of posi-tion reports may be dropped in transit by the GSM or internet network.- 35 -
7.1 Over the Air ConfigurationAfter transmitting a position report to the server, the Spider AT 3000 remains registered on the GSMnetwork for a period of time and listens for new over-the-air configuration messages from the server.Using the Provisioner, the position reporting time or usage scenario may be modified. The Spider AT 3000can only receive new configuration commands when registered on the GSM network.- 36 -
7 Software Upgrade7.1 Over the Air UpgradeThe Spider AT 3000 software may also be upgraded using the GSM network to program the deviceremotely over-the-air. Refer to the Provision User Guide for details of the FOTA service.- 37 -
7.1 USB UpgradeA Windows application is available to upgrade the Spider AT 3000 software using the USB port. See "InitialSetup" on page 15 for instructions to access the Spider AT 3000 USB port.- 38 -
8 USB Driver InstallationThe first time the user provisions the Spider AT 3000, it must be via the USB connection. After the firsttime, it can be configured over-the-air. Follow these steps to begin provisioning the device. Theseinstructions illustrate how to correctly install the USB drivers in Windows XP. The procedure will vary forother Operating Systems.1. Connect the Spider AT 3000 to the USB port on a Windows-based computer.2. Install the USB drivers (as described in this Appendix).8.1 Connect the Spider AT 3000 to a USB PortSupported Operating Systems include Windows 2000, Windows XP, and Windows Vista. When you connectthe Spider AT 3000 to the computer, you will be prompted to install the drivers.Note: In order to access the USB port on the Spider AT 3000, you will need to removethe cover. The USB connector is located on the circuit board inside the unit.Follow the steps in the next section to install the drivers.8.2 Install the USBDriversAfter you download the USB drivers, make sure you note the location on your computer where the driversare located.Note: Drivers can be downloaded from the Enfora® Website.After connecting the Spider AT 3000 to the computer, follow these steps to complete the installation of theUSB drivers:- 39 -
There are three steps to installing the USB drivers. The first will install the Locosto drivers. Once thisinstallation is complete, the process will automatically begin again. The second step will install theEnabler®III LPP Trace. The third step will install the Enabler®III LPP Modem.1. The Windows Operating System will detect the new USB device.2. You will see the following screen:Figure: 15 - Found New Hardware Wizard Window3. Click on No, not this time.4. Click Next.5. You will see the following screen:- 40 -
Figure: 16 - Hardware Wizard – Install from specific location6. Click the radio button next to Install from a list or specific location (Advanced).7. Click Next.8. You will see the following screen:- 41 -
Figure: 17 - Hardware Wizard – Search for best driver9. Click on the check box marked Include this location in the search.10. Browse to the location on your computer where the USB drivers are located.11. Click Next.12. You will see the screen that shows the installation progress:- 42 -
Figure: 18 - Hardware Wizard – Install Progress13. When the installation of the Locosto USB device is complete, you will see the following screen:- 43 -
Figure: 19 - Hardware Wizard – Completing14. Click Finish.When this installation is complete, the installation process for the USB device will begin. You will see thefollowing screen:- 44 -
Figure: 20 - Hardware Wizard – Install from specific location15. Click on No, not this time.16. Click Next.17. You will see the following screen:- 45 -
Figure: 21 - Hardware Wizard – Install from List18. Click the radio button next to Install from a list or specific location (Advanced).19. Click Next.20. You will see the following screen:- 46 -
Figure: 22 - Hardware Wizard – Search for best driver21. Click on the check box marked Include this location in the search.22. Browse to the location on your computer where the USB drivers are located.23. Click Next.24. You may see the following screen:- 47 -
Figure: 23 - Hardware Wizard – Windows Logo testingNote: If you see this warning, click on Continue Anyway25. You will see the screen that shows the installation progress:- 48 -
Figure: 24 - Hardware Wizard – Installation Progress26. When the installation of the Enfora® Enabler®III LPP Trace is complete, you will see the followingscreen:- 49 -
Figure: 25 - Hardware Wizard – Installation Complete27. Click Finish.When this installation is complete, the installation process for the USB device will begin. You will see thefollowing screen:- 50 -
Figure: 26 - Hardware Wizard – New Hardware28. Click on No, not this time.29. Click Next.30. You will see the following screen:- 51 -
Figure: 27 - Hardware Wizard – Install from List31. Click the radio button next to Install from a list or specific location (Advanced).32. Click Next.33. You will see the following screen:- 52 -
Figure: 28 - Hardware Wizard – Search for best driver34. Click on the check box marked Include this location in the search.35. Browse to the location on your computer where the USB drivers are located.36. Click Next.37. You may see the following screen:- 53 -
Figure: 29 - Hardware Wizard – Windows Logo testingNote: If you see this warning, click on Continue Anyway- 54 -
Figure: 30 - Hardware Wizard – Installation Complete38. Click Finish to complete the installation of the Enfora® Enabler®III LPP Modem drivers.- 55 -
9 SIM Card Installation9.1 SIMCard HolderThe SIM holder is located inside the Spider AT 3000. It is a standard flip-type SIM holder that must becompletely closed in order for the SIM card to make a secure connection.Figure: 31 - Spider AT 3000 SIM Holder9.2 SIM Card Installation1. Slide the SIM card into the open SIM holder.2. Make sure the SIM card notch is lined up properly ( See 9 "SIM Card Installation" ).3. Close the holder, and slide it until it is completely closed.Note: The SIM card is not provided with the Spider AT 3000 device. The SIM must beobtained from the GSM/GPRS service provider and must be provisioned by theoperator for data. Always take care to protect the SIM- 56 -
- 57 -

Navigation menu