Novatel Wireless NRM-G2000 PCMCIA card for use with Laptop computers User Manual manual FCC

Novatel Wireless, Inc. PCMCIA card for use with Laptop computers manual FCC

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Revision 0.A 1 GPRS for Voicestream User’s Manual

Revision 0.A 2Table of Contents Purpose 4 Overview 4 Mouse-Over 4 Right-Click 5 Shortcut and Accelerator Keys 6 The Modem Manager Components 6 About GPRS Modem Manager Dialog Box .................................................6 Basic View ...............................................................................................7 Connect To Dialog Box 9 Connecting Using GPRS Modem Manager 9 Detailed Status Report Dialog Box 10 Detailed View 11 Error Messages 14 GPRS Connect Confirmation Dialog Box 14 GSM Connect Confirmation Dialog Box 15 Menu Bar 15 Modem Configuration Dialog Box 21 Modem Properties Dialog Box 22 Title Bar 23 Tray Icon 24 User Interaction During Connection 24 Connecting Using Dial-Up Networking Connection Icons 24

Revision 0.A 3Safety and Regulatory Notices SAFETY WARNING This product is not to be used in any environment where radio frequency equipment is prohibited or restricted in its use. This includes aircraft/airports, hospitals, and other sensitive electronic areas. To ensure that your modem is deactivated you should remove it from your computer under the above conditions. SAFETY WARNING Under extended operation the Merlin for GPRS modem will generate a noticeable amount of heat. Like all PC Cards, the modem generates heat during normal operations and is also heated by the host computer. For this reason it is recommended that you allow the modem to cool down after extensive operation so that it is cool to the touch when you remove it from your computer. REGULATORY NOTICES Federal Communications Commission Radio Frequency Interference Statement This equipment has been certified to comply within the limits of a class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential situations. This equipment generates, uses, and can radiate radio frequency energy, and, if not properly installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off. You are encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna of the television, radio or cordless telephone. • Increase the separation between the equipment and the receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/television technician for additional suggestions. FCC guidelines state that the antenna should be more than 17 mm (0.7 “) from all persons. FCC ID: NBZNRM-G2000

Revision 0.A 4 Purpose This main window is intended to allow the user, during normal operation, to immediately and definitively determine the state of the modem. This will allow the user to confirm the modem is in the expected state or trigger the user to take action to change the state of the modem as required. Any fields that are only required for diagnostics or troubleshooting will be found deeper in the application to avoid creating an overly complex main interface. The purpose of this document is to provide detailed information regarding the appearance and operation of the user interface for the GPRS Modem Manager application developed for Windows 95, 98, NT, ME, and 2000. The Software Engineering group will attempt to meet the specifications outlined in this document when developing the application. Overview The GPRS Modem Manager application provides the user with both control over the modem’s operation and feedback about the status of the modem. The basic information and controls needed during day-to-day operation will be quickly and easily accessible. Less frequently used functionality will still be easy to access but should not get in the way or obstruct the user’s view of essential status information. The main window will be split into two sections, one that provides information about and control over the modem’s connection to the network, and another section that displays other necessary status information. The second section will have two views, which the user will be able to switch between using the button provided. The first, basic view will provide the minimal amount of status information required by the user. This view is provided to help keep the application simple, but also to keep its dimensions small for users who wish to leave the GPRS Modem Manager program open all the time. The second, detailed view will display the fields that a more advanced user may find useful. Whenever the application is re-launched, the most recently used view will be displayed. Mouse-Over When the user leaves the cursor over the icon, a small tool tip type window will be displayed showing the connection status. The possible strings to display for the connection status are listed in a later section.

Revision 0.A 5 Right-Click For a DUN connection, right-clicking on the icon will open the following menu. For a NIC connection, right-clicking on the icon will open this menu. The operation of the menu commands is detailed in the table below. Command Implementation Open Modem Manager When selected, the GPRS Modem Manager’s main window is opened with the most recently used view displayed. This command can be accessed by using Alt+o. Connect When selected, the modem attempts to intiate a data session. When a data session is already open, this command is disabeled. This command is only displayed for a DUN connection. This command can be accessed by using Alt+c. Disconnect When selected, the modem closes the data session. When a data session is not open, this command is disabled. This command in only displayed for a DUN connection. This command can be accessed by using Alt+d. Suspend When selected, the data session is closed. When a data session is open, this command is disabled. Resume When selected, the modem attempts to resume the data session that was previously closed. When a data session is already established, this command is disabled. This command is only provided for a NIC connection. This command is accessed by using Alt+r. Exit When selected, an open connection is closed and the GPRS Modem Manager application closes, removing the tray icon and main window. This command can be accessed using Alt+x

Revision 0.A 7Field/Control Label Implementation-Simple text field, right justified, containing the softwarename.Version Simple text field, right justified, containing the versionnumber of the software.-Simple text field, right justified, containing the date of thesoftware build.OK Button that closes the dialog box, making the main windowactive.Always enabled.-Simple text field containing all copyright information.When applicable, the width of the window should be set sothat this field takes up the complete width of the panel. Basic View The basic view shows both the registration status and the signal strength. For a DUN connection, a Disconnect or Connect button is provided and for a NIC connection, the Suspend or Resume button replaces it. For both a DUN and NIC connection, another button is included to allow the user to switch the interface to the detailed view. For a DUN connection, the main window will look similar to that below. For a NIC connection, the following display will be used. For both connection types, when the mouse moves over the link area, a drop shadow will appear to indicate to the user that the text and rounded rectangles to the left and right can be clicked.

Revision 0.A 8The implementation of the fields and controls in the basic view is explained below. Field/Control Label Implementation-A simple text field displaying one of the strings listed in a later section.Signal Strength A five-bar indicator in which the number of black-filled bars indicates thesignal strength.The value of each bar is TBD.If there is no service available, this field will be disabled.When disabled, the field label will remain but the field itself will beempty.Disconnect/Connect This button is only displayed for a DUN connection.Context-sensitive button that is labeled Disconnect and allows the userto close an established data session. If the modem has been detectedbut no session is open, this button is labeled Connect and allows theuser to initiate a data session.If the modem has not been detected, this control is disabled.The button should be the same width as the button.Suspend/Resume This button is only provided for a NIC connection.Context-sensitive button that is labeled Suspend and allows the user toclose an open data session. If the modem has been detected and thedata session has been closed, it is labeled Resume and allows the userto restart the session.If the modem has not been detected, this control is disabled.The button should be the same width as the button.Button that allows the user to switch to the detailed view, upon which thebutton label will change to an upward pointing arrow (see Detailed Viewsection).The button should be the same width as the Disconnect/Connect orSuspend/Resume button.This button will always be enabled.-Link to the Novatel Wireless web site.When clicked, a new window of the default browser will open with themain page of the Novatel Wireless web site displayed.As mentioned above, this section of the window will change when themouse passes over it.This control is always enabled.

Revision 0.A 9 Connect To Dialog Box This is the standard dial-up networking connection box provided by Windows. Depending on the version of Windows and the connection settings, it will look somewhat similar to that shown below. Connecting Using GPRS Modem Manager The user can attempt to connect to the network by opening GPRS Modem Manager. If the Automatically connect when GPRS Modem Manager is launched option is enabled, the modem will automatically attempt to connect. If this option is not enabled, the user will need to use either the Connect command in either the main menu or tray icon menu or the Connect button. Depending on the type of service available and the network preference, the appropriate dialog boxes will be displayed as described below. If the user has selected Prefer to use GPRS or Prefer to use GSM, the modem will attempt to connect to the preferred network first and only the Connect To dialog box will be displayed. If the connection attempt is not successful, and the user has enabled the Prompt if selected network is not available option, the appropriate confirmation dialog box from either section 0 or 0 will be displayed before the second Connect To dialog box, asking if the user wishes to connect to the other network. If this option is disabled, the Connect To dialog box will automatically be displayed for the other network. If the user has selected Use GPRS Only or Use GSM Only, the modem will attempt to connect to the preferred network first and only the Connect To dialog box will be displayed. If the connection attempt is not successful, and the user has enabled the Prompt if selected network is not available option, the appropriate confirmation dialog box from either section 0 or 0 will be displayed before the second Connect To dialog box, asking if the user wishes to connect to the

Revision 0.A 10 other network. If this option is disabled, the user will not be prompted and the modem will not try to connect to the other network. Detailed Status Report Dialog Box The Detailed Status Report dialog box displays all the fields necessary for troubleshooting any problems. Its intent is to provide users with the information Technical Support would require. This dialog box can remain open while the main GPRS Modem Manager window is active. The table on page 10 describes the fields to be displayed in this dialog box.

Revision 0.A 11 Field/Control Label Implementation-Simple text field displaying one of the strings listed in a latersection.Network Type Simple text field displaying one of the string listed in a later section.Network Operator Simple text field displaying the name of the network operatorprovided by the modem.Service Provider Simple text field displaying the service provider.Signal Strength Simple text field displaying the signal strength.Bit Error Rate Simple text field displaying the current bit error rate.Total Bytes Sent Simple text field displaying the kilobytes sent since the byte totalswere last cleared.Serves as an indicator that the modem is transmitting data.Total Bytes Received Simple text field displaying the kilobytes received since the bytetotals were last cleared.Serves as an indicator that the modem is receiving data.Data Byte Totals WereLast Cleared Simple text field displaying the data the byte totals were lastcleared using the Clear Byte Totals command in the Tools menu.Close Button that, when selected, closes the Detailed Status Reportdialog.This button is always enabled. If any other tabs are created, each tab will be accessible using Alt with a character from the tab name. For example, Alt+g would select the General tab. Detailed View The detailed view retains the same connection status section as the basic view, but the second section is expanded to show more information. As for the basic view, for a DUN connection the Disconnect/Connect button is displayed.

Revision 0.A 12 For an NIC connection, the Disconnect/Connect button is replaced with a Suspend/Resume button. Also, the link changes slightly when the mouse moves over it in the same way as for the basic view. The table on page 12 provides a description of each of the fields included in this view.

Revision 0.A 13 Field/Control Label Implementation-A simple text field displaying on of the strings listed in a latersection.Network Type A simple text field displaying one of the strings listed in a latersection.This field will only be enabled when the modem is attempting toregister, roaming, or registered. Otherwise, it will be disabled.Network Operator A simple text field displaying the network operator.This field will only be enabled when the modem is attempting toregister, roaming, or registered. Otherwise, it will be disabled.Signal Strength A simple text field displaying the current signal strength in dBm.If there is no service available, this field will be disabled.Average Data TransferRate A simple text field displaying the average rate in Kbps.If the modem is not transferring data, this field will be disabled.Bytes Transferred inSession A simple text field displaying the bytes transferred in the currentsession in KB.Total BytesTransferred A simple text field displaying the total number of bytes transferredsince the total was last cleared in KB.Disconnect/Connect This button is only provided for a DUN connection.Context-sensitive button that is labeled Disconnect and allows theuser to close an open data session and, if the modem has beendetected, is labeled Connect and allows the user to initiate a datasession when one is not already established.If the modem has not been detected, this control is disabled.The button should be the same width as the button.Suspend/Resume This button is only provided for a NIC connection.Context-sensitive button that is labeled Suspend and allows theuser to close an open data session. If the modem has beendetected and the data session is closed, it is labeled Resume andallows the user to restart the session.If the modem has not been detected, this control is disabled.The button should be the same width as the button.Button that allows the user to switch to the basic view, upon whichthe button label will change to the downward pointing arrow (seeBasic View section).The button should be the same width as the Disconnect/Connect orSuspend/Resume button.This button will always be enabled.-Link to the Novatel Wireless web site. When any of the text fields are disabled, the field label will remain but the field itself will be empty.

Revision 0.A 14 Error Messages When the connection attempt fails because there is no service available, the following error message is provided. If the user attempts to connect and the modem cannot be detected, the following error will be displayed. If the attempt to register was unsuccessful for other reasons, the message below will be provided. GPRS Connect Confirmation Dialog Box This dialog box indicates to the user that GSM service is unavailable and asks them whether they wish to connect to the GRPS network instead.

Revision 0.A 15 GSM Connect Confirmation Dialog Box This dialog box indicates to the user that GPRS service is unavailable and asks them whether they wish to connect to the GSM network instead. Menu Bar The menu bar will be as follows for a DUN connection. For a NIC connection, the menu bar will be as shown below. A description of the intent of each menu is given in the table below.

Revision 0.A 16 Menu DescriptionModem All commands that directly manipulate or query the modem and areused on a daily basis.Similar to the File menu in a word processor.This menu can be accessed using the accelerator Alt+m.Tools All commands that manipulate or query the modem in order todiagnose a problem or test out the modem and/or its connection.This menu can be accessed using the accelerator Alt+t.Window All commands that involve the placement of the GPRS ModemManager window on the desktop.This menu can be accessed using the accelerator Alt+w.Help All commands that involve information about the GPRS ModemManager application including the online-help.This menu can be accessed using the accelerator Alt+h. The operation of commands in the menu bar is detailed in the tables on page 16.

Revision 0.A 17 Menu Command ImplementationConnect When selected, the modem attempts to initiate a datasession.When a data session is already established, thiscommand is disabled.This command is only provided for a DUNconnection.This command can be accessed from within theModem menu using the accelerator Alt+c.Disconnect When selected, the modem closes the data session.When a data session is not open, this command isdisabled.This command is only provided for a DUNconnection.This command can be accessed from within theModem menu using the accelerator Alt+d.Suspend When selected, the data session is closed.When a data session is not open, this command isdisabled.This command is only provided for a NIC connection.This command can be accessed from within theModem menu using the accelerator Alt+s.Resume When selected, the modem attempts to resume thedata session that was previously closed.When a data session is already established, thiscommand is disabled.This command is only provided for a NIC connection.This command can be accessed from within theModem menu using the accelerator Alt+r.ModemConfigure… When selected, opens the Modem Configurationdialog box, which is described in a later section.When the modem cannot be detected, this commandis disabled.This command can be accessed from within theModem menu using the accelerator Alt+o.

Revision 0.A 18 Properties When selected, opens the Modem Properties dialogbox, which is described in a later section.When the modem cannot be detected, this commandis disabled.This command can be accessed from within theModem menu using the accelerator Alt+p.Exit When selected, an open connection is closed andthe GPRS Modem Manager application closescompletely, removing the tray icon and main windowfrom sight.Always enabled.This command can be accessed from within theModem menu using the accelerator Alt+x.

Revision 0.A 19 Menu Command ImplementationClear Byte Totals When selected, the Total Bytes Transferred, TotalBytes Received, and Total Bytes Sent fields arecleared to 0 and the value for Date Byte Totals WereLast Cleared is set to the current date.This will always be enabled.This command can be accessed from within theTools menu using the accelerator Alt+c.Detailed StatusReport When selected, the Detailed Status Report dialogbox will be opened, which is described in a latersection.This will always be enabled.This command can be accessed from within theTools menu using the accelerator Alt+d.Ping… When selected, the Ping utility will be opened.When the modem cannot be detected, this commandis disabled.This command can be accessed from within theTools menu using the accelerator Alt+p.Terminal… When selected, the Terminal utility will be opened.When the modem cannot be detected, this commandis disabled.This command can be accessed from within theTools menu using the accelerator Alt+t.Network Logger… When selected, the Network Logger utility will beopened.When the modem cannot be detected, this commandis disabled.This command can be accessed from within theTools menu using the accelerator Alt+n.ToolsFirmwareUpgrade… When selected, the Firmware Upgrade utility will beopened.When the modem cannot be detected, this commandis disabled.This command can be accessed from within theTools menu using the accelerator Alt+f.

Revision 0.A 20 Menu Command ImplementationAlways on Top A check mark beside the text will indicate whether ornot this option is selected.When selected, the window will always be displayedin front of any other active applications.When not selected, the window will be covered whenother applications are made active.This command is always enabled.This command can be accessed from within theWindow menu using the accelerator Alt+a.WindowHide Window When selected, the main GPRS Modem Managerwindow is closed but the tray icon remains.The modem’s network connection is not altered.This command is always enabled.This command can be accessed from within theWindow menu using the accelerator Alt+w. Menu Command ImplementationGPRS ModemManager Help When selected, the online, context-sensitive GPRSModem Manager help is launched.This command is always enabled.This command can be accessed from within the Helpmenu using the accelerator Alt+h.Novatel WirelessOnline Support Opens a new window of the default web browser tothe support section of the Novatel Wireless website.This command is always enabled.This command can be accessed from within the Helpmenu using the accelerator Alt+o.HelpAbout GPRSModem Manager Opens the About GPRS Modem Manager dialog box,which is described in a later section.This command is always enabled.This menu item can be accessed from within theHelp menu using the accelerator Alt+a.

Revision 0.A 21 Modem Configuration Dialog Box The Modem Configuration dialog box displays fields that the user can change in order to configure and customize the modem. It will not include any fields that involve the operation of data sessions that are controlled separately by the OS. Multiple tabs are used to organize the fields. At the bottom of the window, the standard OK and Cancel buttons will be provided. The table below explains the fields provided in this dialog box.

Revision 0.A 22 Field/Control Label ImplementationAutomaticallyconnect… Checkbox that, when enabled, indicates that the modem willautomatically attempt to connect when GPRS Modem Manager islaunched.The default value upon installation is enabled.This option is always available.This command can be accessed by using Alt+a.-Set of radio buttons that specify which type of network the userwould like to connect to. Default upon installation is Prefer to useGPRS.These radio buttons are always available.This command can be accessed by using Alt with the letterunderlined in the image above for each item.Prompt if selected… Checkbox that, when selected, indicates that the user should beprompted if their selected network is unavailable.The default value upon installation is disabled or not selected.This option is always available.This command can be accessed by using Alt+p.Cancel Button that, when selected, does not save any changes to theconfiguration. The Modem Configuration dialog box closes and themain GPRS Modem Manager window becomes active.This button is always enabled.OKButton that, when selected, saves any changes to the configuration.The Modem Configuration dialog box closes and the main GPRSModem Manager window becomes active.This button is always enabled. The General and Network tabs can be accessed using Alt+g and Alt+n, respectively. Modem Properties Dialog Box The Modem Properties dialog box displays the fields listed in the table below in a General tab. The dialog box must be closed before the main GPRS Modem Manager window can be made active.

Revision 0.A 23 The table below describes the implementation of each of the fields shown above. Field/Control Label Implementation-Simple text field displaying the Modem Friendly Name as describedin the Consistency & Naming Conventions RequirementsDocument.Modem Type Simple text field displaying the type of modem. The modem typewill be determined by querying the modem. The value returnedmay need to be formatted.Manufacturer Simple text field displaying the manufacturer of the modem. Themanufacturer will be determined by querying the modem.Serial Number (IMEI) Simple text field displaying the serial number of the modem asprovided by querying the modem.Firmware Version Simple text field displaying the version of the firmware currentlyinstalled in the modem as provided by querying the modem.OK Button that, when selected, closes Modem Properties dialog boxand the main GPRS Modem Manager window becomes active.This button is always enabled. Title Bar The title bar will show the name GPRS Modem Manager to the left of the green Novatel Wireless “swoosh, with the traditional buttons to close, minimize, and maximize the window.

Revision 0.A 24 Clicking the close button will close the main window but will not alter the connection and the tray icon will remain. Tray Icon When GPRS Modem Manager is first launched, the main window will be displayed. However, at any time, the GPRS Modem Manager can be hidden or minimized to a tray icon that will provide basic status information to the user. Depending on the status of the modem, the icon will change as outlined in the following table. Status Icon ShownModem not inserted or not detectedORModem detected but no data session has been established, eitherbecause the user has not chosen to connect yet or there is an errorModem detected and a data session is currently established If only the tray icon is open and the main window has been closed, the user can open the main window again by re-launching the application using the entry in the Start menu. User Interaction During Connection In order to illustrate how the user will interface with the software when a successful connection attempt occurs, the following sections are provided. Connecting Using Dial-Up Networking Connection Icons The user can also attempt to connect without using GPRS Modem Manager by clicking the DUN icons created when the software is installed. One will be for GSM service and the other for GPRS. In this case, all user feedback will be provided by the Windows dial-up networking utilities.

Revision 0.A 25 Index Basic View .................................................................................................................7 Connecting Using Dial-Up Networking Connection Icons.............................................24 Detailed View...........................................................................................................11 Error Messages ........................................................................................................14 GPRS Connect Confirmation Dialog Box ....................................................................14 GSM Connect Confirmation Dialog Box......................................................................15 Menu Bar........................................................................................................... 15, 16 Modem Configuration Dialog Box...............................................................................21 Modem Properties Dialog Box ...................................................................................22 Purpose.....................................................................................................................4 Title Bar...................................................................................................................23 Tray Icon..................................................................................................................24 User Interaction During Connection............................................................................24