Novatel Wireless NRM6834 MINSTREL S Wireless CDPD modem User Manual S

Novatel Wireless, Inc. MINSTREL S Wireless CDPD modem S

EX9 MANUAL

Download: Novatel Wireless NRM6834 MINSTREL S Wireless CDPD modem User Manual S
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Consulting * Research * Training * Certification Testing Since 1981
Exhibit 9
Minstrel S
Novatel Wireless Technologies Ltd.
FCC ID: NBZNRM6834
User’s Manual
August 2000
APREL Project No.: NVWB-MINSTREL S
Quick Start Guide
Quick Start Guide
As shown below, your Minstrel S TM can be ready to download web pages and send and
receive email in just a few steps. For more detailed information on setting up your
Minstrel S, read the Getting Started section of the Minstrel S User Guide.
As shown below, your Minstrel S TM can be ready to download web pages and send and
receive email in just a few steps. For more detailed information on setting up your
Minstrel S, read the Getting Started section of the Minstrel S User Guide.
Insert the Minstrel S into the Springboard TM expansion slot of your Visor TM .
Insert the Minstrel S into the Springboard TM expansion slot of your Visor TM .
Remove the slot protector and insert the Minstrel S into the slot until the
connectors are secure. The Modem Manager software, which controls the
modem’s connection to the Wireless IP network, will automatically launch.
Remove the slot protector and insert the Minstrel S into the slot until the
connectors are secure. The Modem Manager software, which controls the
modem’s connection to the Wireless IP network, will automatically launch.
Start the Setup Wizard utility to begin configuration of the Minstrel S.
Start the Setup Wizard utility to begin configuration of the Minstrel S.
Once the Minstrel screen appears, tap the Menu icon and select Setup
Wizard from the Minstrel menu.
Follow the directions on the screen to configure the Minstrel S.
Once the Minstrel screen appears, tap the Menu icon and select Setup
Wizard from the Minstrel menu.
Follow the directions on the screen to configure the Minstrel S.
As directed, select the Wireless IP network provider you wish to use and
contact the provider to set up an account. When prompted, enter the IP
and DNS addresses and test the network registration.
Install email and web browsing applications on your Visor.
As directed, select the Wireless IP network provider you wish to use and
contact the provider to set up an account. When prompted, enter the IP
and DNS addresses and test the network registration.
Install email and web browsing applications on your Visor.
Install any email and web browsing applications you would like to use on
your Visor following the directions provided by the software manufacturer.
Charge the Minstrel S battery.
Install any email and web browsing applications you would like to use on
your Visor following the directions provided by the software manufacturer.
Charge the Minstrel S battery.
The Minstrel S is shipped with a partially charged battery and, therefore, it
is necessary to charge the battery before the modem is used. The battery
status LED on the front of the Minstrel S flashes green when the battery is
being charged and is solid green when the battery is fully charged.
Connect to the Wireless IP network.
The Minstrel S is shipped with a partially charged battery and, therefore, it
is necessary to charge the battery before the modem is used. The battery
status LED on the front of the Minstrel S flashes green when the battery is
being charged and is solid green when the battery is fully charged.
Connect to the Wireless IP network.
Once your Minstrel S has been configured, you can connect to the
Wireless IP network simply by inserting your Minstrel S into the Visor’s
expansion slot. The Modem Manager software will automatically launch
and register the modem to the network.
Congratulations!
Once your Minstrel S has been configured, you can connect to the
Wireless IP network simply by inserting your Minstrel S into the Visor’s
expansion slot. The Modem Manager software will automatically launch
and register the modem to the network.
Congratulations!
Now that your Minstrel S has registered to the Wireless IP network, you
can send and receive data across the Internet using your Visor and just
about any email or web browsing application you choose.
Toll Free: 1-888-888-9231
QSG-90023060
www.novatelwireless.com
Version B
Now that your Minstrel S has registered to the Wireless IP network, you
can send and receive data across the Internet using your Visor and just
about any email or web browsing application you choose.
Toll Free: 1-888-888-9231
QSG-90023060
www.novatelwireless.com
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The information contained in this document is subject to change without notice and should not be
construed as a commitment by Novatel Wireless Inc. unless such commitment is expressly given
in a covering document.
The information herein is the exclusive property of Novatel Wireless Inc. No part of this publication
may be reproduced or transmitted in any form or by any means including electronic storage, reproduction, execution, or transmission without the prior written consent of Novatel Wireless Inc.
© 2000 Novatel Wireless, Inc. All rights reserved.
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Getting Started....................................................................................................................................... 4
Welcome.................................................................................................................................... 5
Requirements ............................................................................................................................ 6
Overview of the Minstrel S Modem............................................................................................ 7
Overview of the Minstrel S Software ....................................................................................... 10
Charging the Battery................................................................................................................ 11
Installing the Minstrel S Software ............................................................................................ 12
Connecting the Minstrel to the Visor........................................................................................ 13
Configuring the Minstrel........................................................................................................... 14
Connecting to the Internet ....................................................................................................... 15
Working with the Minstrel S................................................................................................................ 16
Managing the Network Connection ......................................................................................... 17
Using the Power Switch........................................................................................................... 19
Changing the Configuration..................................................................................................... 22
Updating the Flash .................................................................................................................. 23
Using File Mover...................................................................................................................... 26
Configuring the Button............................................................................................................. 34
Setup Wizard ........................................................................................................................................ 37
Introduction to Setup Wizard ................................................................................................... 38
Starting Setup Wizard.............................................................................................................. 39
Select Provider ........................................................................................................................ 41
Configure Palm Device............................................................................................................ 44
Contact a Provider................................................................................................................... 46
Settings.................................................................................................................................... 48
Confirm Settings ...................................................................................................................... 50
Auto Config.............................................................................................................................. 52
Check Network ........................................................................................................................ 54
Successful ............................................................................................................................... 56
Modem Manager .................................................................................................................................. 57
Introduction to Modem Manager.............................................................................................. 58
Starting Modem Manager ........................................................................................................ 61
Minstrel .................................................................................................................................... 64
Config ...................................................................................................................................... 67
Detailed Status ........................................................................................................................ 75
Push Message Configuration .................................................................................................. 79
Terminal ................................................................................................................................... 82
Ping ......................................................................................................................................... 87
Glossary ............................................................................................................................................... 90
Glossary A-H ........................................................................................................................... 91
Glossary I-R............................................................................................................................. 92
Glossary S-V ........................................................................................................................... 93
Glossary W-Z........................................................................................................................... 94
Index ..................................................................................................................................................... 95
Index A-Co............................................................................................................................... 96
Index Co-Em............................................................................................................................ 97
Index En-Ld ............................................................................................................................. 98
Index Le-Ou............................................................................................................................. 99
Index Ov-R ............................................................................................................................ 100
Index S-St.............................................................................................................................. 101
Index Su-Z ............................................................................................................................. 102
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Getting Started
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Welcome
Welcome to the Minstrel S User Guide. This guide provides information on using the many components and features of your Minstrel STM Wireless SpringboardTM Modem, including the following:
•
General information about the Minstrel S modem and software
•
Instructions to help get you started with your Minstrel S so you can download web
pages and send email almost immediately
•
Detailed information about the software used to configure and control the operation of your Minstrel S
Caution
To satisfy FCC RF exposure compliance requirements for mobile transmitting devices, the user
should generally maintain a separation distance of 20 cm between the person’s body, and the
device and its antenna. The hands and wrists have a higher exposure limit because they are
extremities, and the device should be used in a hand-held, hand-operated configuration only.
This device has been tested for compliance with a separation distance of 4 cm from a person's
body. The operating configurations of this device generally do not support normal transmissions
while it is carried in pockets or holsters next to a person’s body.
Technical Support
If you have any questions or comments about your Minstrel S, please contact the Novatel Wireless
Technical Support Team.
WWW:
www.novatelwireless.com/support/index.html
Email:
support@novatelwireless.com
Phone: 1-888-888-9231
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Requirements
The following is required to set up and use your Minstrel S for sending and receiving data across
the Internet:
•
A HandspringTM VisorTM handheld computer
•
Desktop software that allows you to communicate between your desktop PC and
the Visor
•
Modem application software for the Visor (included with your Minstrel)
•
An account with a Wireless IP network service provider in your area
•
Application software for your Visor such as an email client and web browser
Wireless IP service is available from your local cellular carrier in most North American cities.
Check your product packaging or www.novatelwireless.com for network provider contact information.
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Overview of the Minstrel S Modem
The Minstrel S modem has many important features such as status indicator LEDs, a configurable
button, and a DC jack for powering the unit with the supplied AC adapter.
Information on the operation of the configurable button and status indicator LEDs are provided in
the sections below.
Configurable Button
On the front of the Minstrel S there is a button that can be customized to launch any program when
pressed. For information on how to customize this button, refer to Configuring the Button.
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Status Indicator LEDs
The Minstrel S has three LED indicators that allow you to easily determine the status of various
modem parameters.
Service LED
The LED labeled with the icon below indicates the status of the connection to the Wireless IP network.
The table below explains the various states of this LED.
Color
State
Meaning
Green
Solid
The Minstrel is registered or connected to the Wireless IP network and,
therefore, data can be sent and
received across the Internet.
Green
Solid but flashes off
every 5 seconds
The Minstrel is registered to the network but is in sleep mode.
Green
Flashing quickly
The Minstrel is attempting to register
to the network.
Green
Flashing slowly
The Minstrel is attempting to locate a
network provider.
Data/Message Waiting LED
The LED labeled with the icon shown below is used to indicate the transfer of data and provide
notification of waiting messages.
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The table below shows the various states of this LED and their meanings.
Color
State
Meaning
Green
Flashing
The Minstrel is sending or receiving
data.
Red
Flashing
The Minstrel has received a “push”
message notification. Push messaging must be enabled for this to occur.
For more information, refer to Push
Message Configuration.
Battery LED
The LED that indicates the state of the Minstrel’s internal battery is labeled with the icon below.
The table below describes the various states of this LED.
Color
State
Meaning
Green
Flashing
The Minstrel’s battery is being
charged. The Minstrel is being powered by the AC adapter.
Green
Solid
The Minstrel’s battery is fully charged
but the AC adapter is still plugged in
and, therefore, powering the unit.
Red
Flashing
The Minstrel’s battery is low and
requires charging.
For more information on charging the battery, refer to the section entitled Charging the Battery.
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Overview of the Minstrel S Software
In order for you to easily configure and operate your Minstrel S, there are two main software programs included with the Minstrel S modem. These programs, which are described below, are
already installed on the flash memory of the unit.
Setup Wizard
The Setup Wizard utility is designed to guide you step-by-step through the setup of your Minstrel
S. Once you have a Wireless IP account established with a network provider, you can use the
Setup Wizard to enter and save the necessary settings to the Minstrel S modem and configure
your Visor for use with the Minstrel S. For more information about this program and the configuration process refer to the Setup Wizard section of this document.
Modem Manager
The Modem Manager software provides you with complete status information about the Minstrel S
and control over its connection to the Wireless IP network. It also contains screens for more
advanced users to configure their modem without the use of Setup Wizard. For more information
about this program and its many features, refer to the Modem Manager section of this document.
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Charging the Battery
The Minstrel S contains a rechargeable Lithium-ion battery. This battery is shipped only partially
charged, so it is necessary to charge the battery to its full capacity before using the unit.
To charge the battery, plug the AC adapter (supplied) into an outlet and insert the barrel connector
into the DC jack found on the top of the Minstrel.
It will take approximately 3 hours to charge the battery from a zero charge state. With sleep mode
enabled, the battery will provide power to the unit for many hours of web browsing.
Battery LED
When the Battery LED is flashing red, this indicates that the battery is low and requires charging.
For more information about the Battery LED, refer to Status Indicator LEDs in the Overview of the
Minstrel S Modem section.
NOTE: If the battery charge goes lower than a pre-set threshold, the modem will automatically
disconnect from the network and power off in order to preserve the settings in its internal
memory.
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Installing the Minstrel S Software
The software necessary for configuring and operating the Minstrel S is already installed on the
Minstrel’s flash memory. In the future, there may be updates to this software which will be
released at our web site (www.novatelwireless.com). For information on how to install these software updates, refer to the section entitled Updating the Flash.
Additional software such as email and web browsing applications may be required for accessing
the Internet. For information on installing these applications, consult the software manufacturer’s
instructions.
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Connecting the Minstrel to the Visor
The Minstrel S uses Handspring’s SpringboardTM technology to attach to and communicate with
your Visor handheld computer. In order to configure and use your Minstrel S, you must first connect the Minstrel to the Visor by following the directions below.
First, remove the Visor’s Springboard slot protector. Then, with the front of the Minstrel S facing
the same direction as the front of the Visor, slide the Minstrel into the slot until the connectors are
secure.
As soon as the Minstrel is inserted into the slot, the Modem Manager software will automatically
start and attempt to establish a connection to the Wireless IP network.
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Configuring the Minstrel
In order to connect to the Internet, the Minstrel S must first be configured with the necessary
parameters to be able to register to the Wireless IP network.
To configure the Minstrel, first insert the Minstrel into the Visor’s expansion slot as explained in
Connecting the Minstrel to the Visor. The Modem Manager software will automatically start
when this happens. Tap the Menu icon when the Minstrel screen appears and select Setup Wizard from the Minstrel menu.
For more information about starting Setup Wizard and the configuration process, refer to the section entitled Setup Wizard.
NOTE: In order to configure and use the Minstrel, an account must first be established with a
Wireless IP network provider.
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Connecting to the Internet
To send and receive data across the Internet using the Minstrel S, a connection to the Wireless IP
network is required. To register to the network once configuration has been completed, simply
insert your Minstrel S into the Springboard slot of your Visor. The Modem Manager program will
automatically run, attempting to connect to the network.
Once the Minstrel is registered, you can use almost any Internet application on your Visor or Minstrel S to send and receive data, including downloading web pages and sending email.
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Working with the Minstrel S
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Managing the Network Connection
In order to send and receive data across the Internet, the modem must be connected or registered
to the Wireless IP network. In the sections below, information is provided on how to
•
•
•
establish the network connection
disconnect from the network
close the PPP session.
Connecting to the Network
To establish a connection, or register, to the Wireless IP network, simply insert the Minstrel S into
the Visor’s expansion slot. The Modem Manager will automatically launch and attempt to register
to the Wireless IP network. If the Minstrel S is already inserted, tap the Applications icon and
then the Minstrel icon to start the Modem Manager software.
Disconnecting from the Network
To disconnect, or de-register, from the Wireless IP network and power off the modem, tap the
Shutdown button at the bottom of the Minstrel screen of the Modem Manager software.
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You can also tap the Menu icon and select Shutdown from the Minstrel menu to de-register and
power off the unit or use the Power Switch utility, which is described in Using the Power Switch.
Closing the PPP Session
To close the active PPP session but remain registered to the Wireless IP network, tap the Menu
icon and select Disconnect from the Minstrel menu.
Closing the PPP session means that you cannot send and receive data across the Internet but
because the modem is registered it can still communicate with the Wireless IP network, including
receiving push message notifications.
NOTE: If Auto Power Off is enabled, tapping Disconnect will close the active PPP session
causing the modem to de-register from the Wireless IP network and power off. If Auto
Power Off is disabled, tapping Disconnect will close the PPP session but the modem will
remain registered to the Wireless IP network. For more information on the Auto Power Off
feature, refer to Auto Power Off in the Config section.
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Using the Power Switch
The Power Switch utility allows you to quickly power on and power off your Minstrel S with the tap
of a button.
Starting Power Switch
To start the Power Switch utility, tap the Applications icon and then the Power Switch icon.
The Power Switch screen will show the current status of the Minstrel S. If the animated antenna
is radiating power, the Minstrel S is powered on.
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If the antenna is not radiating power, the Minstrel S is off.
Powering On the Minstrel S
To power on the Minstrel S, start the Power Switch utility and tap the Turn Modem On button.
As soon as the Minstrel S is turned on, it will attempt to register to the Wireless IP network.
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Powering Off the Minstrel S
To de-register and power off the Minstrel S, start the Power Switch utility and tap the Turn Modem
Off button.
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Changing the Configuration
Unless instructed to do so by your network provider or by Novatel Wireless, you will not need to
change the configuration of your modem once the Setup Wizard has been run. In the event that
you do need to change the configuration, you can either run the Setup Wizard utility again or
directly edit the settings using the Config screen in the Modem Manager software.
Setup Wizard
The Setup Wizard utility will guide you step-by-step through the configuration. As before, you will
be required to select the network provider. However, the saved network addresses will be displayed and you will only need to edit the specific addresses that need to be changed. For more
information about the configuration process and starting Setup Wizard, refer to the Setup Wizard
section of this document.
Config Screen
Using the Config screen, you can directly edit the configuration settings that need to be changed
and then save the settings to the modem by tapping the Save button. For more information on the
Config screen and changing any of the fields that it contains, refer to the section entitled Config.
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Updating the Flash
In the future, software upgrades may be available for the Minstrel S. These upgrades will be available at our web site (www.novatelwireless.com) and will be in the form of a Minstrel S Updater .prc
file.
To update the software on the flash, first install the Minstrel S Updater application on to your Visor
as you would any other application and tap the Applications icon and then the Minstrel S U icon.
The Minstrel S Updater screen shows the software version of the update in the Update: field and
the version currently installed on the Minstrel S in the Module: field.
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To begin the software update, first ensure that the Minstrel S is inserted into the expansion slot,
and then tap the Update Now button.
NOTE: Do not remove the Minstrel S from the Visor’s expansion slot while using the Updater
utility.
Tap OK when asked if you wish to continue.
The Updating Minstrel S screen will appear showing the progress of the software update. First,
the currently installed software is erased from the flash.
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Next, the updated software is written to the flash.
Once the update is complete, reset your Visor by tapping the Reset button when the window
below appears.
NOTE: If the software currently installed on the Minstrel S is a more recent version than the
update, the following message will appear when the Update Now button is tapped.
Tap OK to close the message.
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Using File Mover
Since both the Visor and the Minstrel S have their own separate flash memory, the File Mover
application has been included with the Minstrel S. This application allows you to delete items from
the flash of either device or move items between the two devices.
Starting File Mover
To start this application, tap the Applications icon and then the File Mover icon.
Viewing the Contents of the Minstrel S Flash
To view the contents of the Minstrel’s flash memory, start the File Mover application and tap the
Minstrel S box in the top, right-hand corner of the screen.
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The pick list just above the list of contents controls whether applications, data, or both are displayed.
Tap the Sort button to change the way the memory contents are displayed.
The Sort Options window will open, allowing you to change the way the contents are sorted and
what information is displayed using the Sort by and Show pick lists, respectively.
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Moving or Copying Items to the Minstrel S
To move or copy items from the Visor’s flash to the Minstrel S’s flash, start File Mover and then tap
the Internal box in the top, right-hand corner of the screen if it is not already selected.
Tap the check box beside the item(s) you wish to move or copy.
Once all the items to be moved or copied are checked, tap the Move or Copy button as required.
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Tap OK when asked to confirm that you wish to either move or copy the items.
The following screen will appear, showing the status as the items are being moved or copied.
NOTE: Do not remove the Minstrel S from the Visor’s expansion slot while transferring files.
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Moving or Copying Items from the Minstrel S
To move data or applications from the Minstrel’s flash to the Visor’s flash, start the File Mover program and select the Minstrel S box in the top, right-hand corner.
Tap the check box beside the item(s) you wish to move or copy.
Once all the items to be moved or copied are checked, tap the Move or Copy button as required.
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Tap OK when asked to confirm that you wish to either move or copy the items.
The following screen will appear, showing the status as the items are being moved or copied.
NOTE: Do not remove the Minstrel S from the Visor’s expansion slot while transferring files.
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Deleting Items from the Minstrel S
To delete items from the Minstrel S’s flash, start the File Mover application and select the Minstrel
S box in the top, right-hand corner.
Tap the check box beside the item(s) you wish to delete.
Once all the items you wish to delete are selected, tap the Delete... button.
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Tap OK when asked to confirm that you wish to delete the items.
The following screen will appear, showing the status as the items are being deleted.
NOTE: Do not remove the Minstrel S from the Visor’s expansion slot while deleting files.
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Configuring the Button
The button found on the front of the Minstrel S can be customized to launch any application you
choose when pressed. For example, you can configure this button to launch a web browsing
application. Then, to access web pages, you will only need to insert your Minstrel S into the
expansion slot and then press the button. Your Minstrel S will automatically register to the Wireless IP network and the web browser will be launched.
To configure the button to launch a specific application, tap the Applications icon and then the
Prefs icon.
Once the Preferences panel is displayed, select Buttons from the pick list in the top, right-hand
corner.
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Then, tap HotSync....
Tap to open the pick list to the right of the Modem icon.
Select the application you would like to have launched when the button is pressed from the list.
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Once you have selected the application to launch and it is listed to the right of the Modem icon, tap
the OK button.
The next time you press the button on the Minstrel S, the application you selected will automatically launch.
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Setup Wizard
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Introduction to Setup Wizard
Before the Minstrel S can register to the Wireless IP network and connect to the Internet, certain
network properties must be configured. Setup Wizard is designed to guide the user step-by-step
through this configuration. It includes instructions for setting the service provider and network connection properties. Once the required properties have been set, the software saves the configuration to the modem. Setup Wizard also helps you to configure your Visor to work with the Minstrel
S.
Navigating Setup Wizard
To advance to the next step of the Setup Wizard utility at any time, tap the Next>> button, found at
the bottom of the screen.
To advance to the previous step of the Setup Wizard utility, tap the <> button.
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Network Provider
In order to send and receive information across the Internet using your Minstrel S, an account with
a Wireless IP network provider is required. The Network Provider screen contains a single pick
list for you to select the network provider you would like to use.
For information on service availability, contact a network provider in your area. To enter the network provider you have chosen, click on the pick list to view the entries.
A list of available network providers opens.
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To display the bottom half of the list, tap the downward-pointing arrow or press the bottom scroll
button.
Tap the name of the network provider you wish to use.
If you would like to use a network provider not shown on the list, select Other and then enter the
SPI of the chosen network provider on the dotted line in the Other Entry window.
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NOTE: If you do not know the SPI of the network provider, enter 0.
After you have entered the SPI, tap the Done button.
Once the correct network provider appears on the Network Provider screen, tap Next>> to
advance to the next step.
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Configure Palm Device
In order for your Visor to communicate properly with your Minstrel S, certain Network Preferences
settings must be configured. The Configure Palm Device screen allows you to easily configure
these settings.
To set the Network Preferences to the default values for the Minstrel S, tap the Configure Preferences button.
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Once the Network Preferences have been set to their default values for the Minstrel S, the screen
will show that the configuration is complete. Tap the Next>> button to advance to the next step in
the setup.
If you do not wish to change your Network Preferences from their current settings, tap the Next>>
button to advance to the next step in the Minstrel S setup.
If the modem is not already powered on, it will be powered on when Next>> is tapped so that the
Setup Wizard can retrieve the current configuration settings from the modem to display in the next
step.
For more information on the Network Preferences, consult your Visor documentation.
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Contact a Provider
The next step in setting up your Minstrel S is contacting your chosen network provider to set up a
Wireless IP service account. The network provider you selected previously and the EID of your
Minstrel S are shown on the Contact a Provider screen.
To set up a Wireless IP service account, contact the provider you have chosen using the phone
number shown after the provider’s name in the NP: field. Record the EID of your Minstrel S as you
will have to provide the EID to the network provider when setting up the account.
Once your provider has given you an IP address and DNS addresses, you can advance to the next
step by tapping the Next>> button.
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If you wish to change the network provider, tap the <> button to advance to the
next step.
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Confirm Settings
The Confirm Settings screen shows the network addresses entered in the previous step.
If the addresses are incorrect, tap <>.
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The software will save the settings and power down the modem before moving on to the next step.
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Auto Config
The Auto Config screen confirms that your Minstrel S has been configured.
The next step in configuration is testing the network registration. Because it may take some time
for your network provider to activate your Wireless IP account, you may need to wait before
advancing to the next step. Your network provider will tell you how long it will take when you set up
your account. If you know your account has already been activated, tap the Don’t Wait button to
move to the next step.
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If it will take some time to activate your account, wait the specified time and then tap the Next>>
button to advance.
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Check Network
The Check Network screen contains three check boxes which indicate the status as the network
registration is tested.
When you first advance to this step, the modem will attempt to connect to the Wireless IP network,
showing the progression of the connection in the Service Connection Progress window at the
bottom of the screen.
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When all three of the check boxes are checked, the modem has successfully registered to the network.
Once the modem has registered, tap Next>> to advance to the next step.
If the modem is not able to register, you may need to contact your network provider to verify the
addresses you entered and that your account is active. If you need to change any of the settings
entered previously, tap the <
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