Oticon A S FUDS01 Hearing Aid Device User Manual 90867110 G34 Dual ifu indd

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Document ID	1019020
Application ID	SbDb5yDhOWAO9UhAju5e3A==
Document Description	User Manual
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Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	71.65kB (895604 bits)
Date Submitted	2008-10-22 00:00:00
Date Available	2008-10-31 00:00:00
Creation Date	2008-08-22 11:57:43
Producing Software	Acrobat Distiller 8.1.0 (Windows)
Document Lastmod	2008-08-22 14:26:56
Document Title	90867110_G34_Dual_ifu.indd
Document Creator	PScript5.dll Version 5.2.2
Document Author:	kbn_ant

INSTRUCTIONS FOR USE
Thank you
Contents
Thank you for choosing our product as your means to
better hearing.
Instrument View
Turning your instruments ON and OFF
Putting on the hearing instrument
To support your efforts, we have put great care and
attention into making sure that your new hearing
instruments are of the highest quality and that they
are easy to use and maintain.
We recommend that you read this manual carefully
to achieve the maximum benefit of your new hearing
instruments.
Congratulations on your decision to actively improve
your hearing with today’s most advanced hearing
technology.
Important Notice
Please familiarise yourself with the entire
contents of this booklet before using your
hearing instruments. It contains instructions and
important information about the use and
handling of your instruments and batteries.
Changing batteries
10
AutoPhone
12
Caring for your hearing instrument
14
Daily maintenance Micro Moulds
16
Daily maintenance with domes
20
Using your hearing instrument
24
Common problems and their solutions
30
International warranty
34
Warnings
Yellow pages
Instrument View
Microphone
openings
Speaker unit
Sound outlet
Battery door
Ear grip
Your ear piece:
Open dome: 6mm
8mm
10mm
Power dome: 8mm
10mm
12mm
Micro mould
Plus dome
Battery size: 10
Battery size: 312
Turning your instruments ON and OFF
Turn ON your hearing instrument by closing the
battery door completely with the battery in place.
When the battery door is closed the instrument will
start up by playing a jingle. This indicates that the
battery is working and the instrument is operating.
ON
Turn OFF your hearing instrument by opening the
battery door.
With Dual Connect (312 size battery) the hearing
instrument will turn off when the battery door is half
way open - you are able to feel a soft click. With Dual
Mini (10 size battery) the battery door must be fully
opened to turn off the instrument.
To preserve the battery, make sure your hearing
instrument is switched off when you are not wearing it.
IMPORTANT NOTICE
OFF
Open the battery compartment fully to allow air to
circulate whenever you are not using your hearing
instrument, especially at night!
Putting on the hearing instrument
Turn the instrument on. Place the speaker, with the
ear piece attached, into your ear first and then place
the amplifier behind your ear. If the instrument
comes with a Micro Mould, make sure that the
coloured dot (blue or red) on the mould is facing
towards the amplifier unit (upwards) to ensure a
correct position in the ear canal.
Make sure that the ear piece is placed so that the
tube follows the contour of the skin.
If the instrument has an ear grip, place it in the
concha as indicated in drawing 4.
Alternatively place the amplifier behind your ear. Put
the speaker into your ear canal.
Left/right indication for hearing instrument
Blue colour indicates left instrument.
Red colour indicates right instrument.
Concha
Left/right
indicator
Changing batteries
To replace the battery, follow these instructions:
Your Dual hearing device uses either a size 10 or 312
battery.
• Open the battery door completely by pushing the
raised edge in the bottom of the instrument.
Remove the old battery.
• Remove the sticky label from the + side of the new
battery.
• Insert the new battery so that its + marking faces
the + sign printed on the battery door. Close the
battery door.
Any moisture on the battery surface should be wiped
off before use.
When you change battery, it will take a few seconds
before the battery works to full capacity.
To assist the handling of the batteries, the magnet
placed at the end of the tool can be used.
Multitool
Magnet
Battery
11
AutoPhone
Your hearing instrument may have a built-in AutoPhone functionality. When the hearing instrument is
close to a telephone receiver, the AutoPhone will
activate a Phone Program. When the Phone Program
is activated you will hear a number of beeps.
When you end your telephone conversation, the
hearing instrument will automatically return to the
previous program.
Not all telephones can activate the AutoPhone. The
telephone receiver must have a special magnet
fitted. Please follow the separate instructions for
mounting the magnet, which is available from your
Hearing Care Professional.
Warning
If you use an AutoPhone magnet:
• Keep magnets out of reach of children and
pets. If a magnet is swallowed, see a doctor
immediately.
• Do not wear the magnet in a breast pocket
and always keep it 30 cm away from active
implantable devices. Preferably, use the
telephone with magnet on the opposite side
than a pacemaker or other active implantable
devices.
• Keep the magnet 30 cm away from credit cards
and other magnetically sensitive devices.
12
13
Caring for your hearing instrument
Your ear canal produces ear wax (cerumen) which
may clog up the earpiece. Therefore your hearing
instrument contains a filter to prevent wax accumulation. Consult your Hearing Care Professional for
instructions about the specific wax protection
system in your hearing instrument and how it can be
replaced.
When handling a hearing instrument, keep it over a
soft surface to avoid damage if you drop it.
Before retiring at night:
• Make sure that there is no ear wax in any of the
earpiece openings since it may reduce the hearing
instrument’s efficiency.
• Open the battery door completely to allow air to
circulate.
14
Cleaning the instrument
A range of dedicated cleaning tools is prepared for the
special purpose of cleaning the instrument. These
should be used to ensure the best care and performance of your hearing instruments.
Cover
Brush
Handle
Use the cloth to wipe clean the surface of the
instruments.
Replace the brush when necessary. Just pull it out of
the tool and insert a new fresh brush. Press the new
one firmly into the handle.
15
Daily maintenance Micro Mould
The Micro Mould should be cleaned regularly:
• Clean the ventilation opening by pressing the
brush through the hole while twisting it slightly.
The hearing instrument itself and Micro Mould must
never be washed or immersed in water or other
liquids!
16
17
Replace the wax protection system
1. Remove the tool from the shell. The tool has two
ends, one with a new filter (A) and one with the
removal tool (B).
2. Insert the removal tool into the sound outlet of the
Micro Mould.
3. Pull the used wax filter out slowly keeping the tool
straight.
4. Turn the tool 180°.
5. Push the new filter into the sound outlet and
gently remove the tool.
6. Discard the used tool. Do not reuse.
The wax filter should be changed:
• When you can see that the filter placed in the
Micro Mould is clogged.
• When the hearing device does not sound normal.
1800
Use WaxStop protection systems only!
18
19
Daily maintenance with domes
Clean the speaker unit daily. Use the cloth and rub
off any earwax.
Changing the dome
The dome is easy to replace. Use a finger nail and
hold the bottom of the dome. Then pull it off. Place
the new dome on the speaker and ensure that it is
fastened securely.
The dome should not be cleaned. When you require
a fresh, clean dome, remove the existing one and
put on a fresh one.
We recommend the dome to be replaced at least
once a month or as directed by your Hearing Care
Professional.
20
21
Under the dome you will notice a white wax filter
attached to the end of the speaker. This is a wax
filter that will keep debris from damaging the
speaker. If this filter becomes clogged, contact your
Hearing Care Professional for service and
replacement of the filter.
Wax filter
Important Notice
The dome is made of a soft, medically approved
material. If the dome comes off in the ear canal, it
will not cause any harm. If you can – carefully take
it out. If necessary, let another person help you. Do
not push the dome into the ear canal. Do not push
the speaker unit into the ear again before the dome
is removed from the ear. If you have any doubts,
contact your Hearing Care Professional.
22
Avoiding heat, humidity and chemicals
Your hearing instruments must never be exposed to
extreme heat e.g. left inside a parked car in the sun.
They must never be exposed to a lot of moisture e.g.
steam baths, showers or heavy rain. Nor must they
be dried in microwave ovens or other ovens.
Wipe the batteries carefully if moisture is present as
it may affect their performance. Using an anti-humidity kit can help to avoid these problems and may
even extend the life of your hearing instrument.
Consult your Hearing Care Professional for further
advice.
The chemicals in cosmetics, hairspray, perfume,
aftershave lotion, suntan lotion and insect repellant
can damage your hearing instrument. You should
always remove your hearing instrument before
applying such products and allow time for the
product to dry before reinserting your hearing
instrument. If you use lotion, be sure to wipe your
hands dry before putting on your hearing instrument.
23
Using your hearing instrument
It takes time to adjust to a new hearing instrument.
How long this adjustment takes differs from person
to person. It will depend on a number of factors,
such as whether you have had a hearing instrument
before and the degree of your hearing loss.
Six easy steps to better hearing
1. In the quiet of your home
Try to accustom yourself to all the new sounds.
Listen to the many background sounds and try to
identify each sound. Bear in mind that some sounds
will seem different from what you are used to. You
may have to learn to identify them again. Note that
in time you will get accustomed to the sounds in
your environment – if not please contact your
Hearing Care Professional.
If using the hearing instrument makes you tired, take
them off for a little while and have a rest. Gradually,
you will begin to be able to listen for longer periods
of time. Soon, you will be able to wear your hearing
instruments comfortably all day long.
24
2. Conversation with another person
Sit with someone else in a quiet room. Face each
other so you can read facial expressions easily. You
may experience new speech sounds, which can
seem a little disturbing in the beginning. However,
after the brain has adapted to the new speech
sounds, you should hear speech clearer.
3. Listen to radio or TV
When listening to the TV or the radio, start out by
listening to news commentators since they usually
speak clearly, then try other TV programs.
If you find it difficult to listen to TV or radio, your
Hearing Care Professional should be able to give you
advice on available accessories to enhance your
listening capabilities for TV and radio.
4. In group conversations
Group situations are usually accompanied by a
greater degree of background noise and are naturally
more difficult to cope with. In such situations, focus
your attention on the person you want to hear. If you
miss a word, ask the speaker to repeat.
25
5. Using the telephone
When using the telephone tilt the receiver edge
lightly on your cheek-bone in order to let the sound
flow directly into the hearing instrument microphone
opening. This way, the hearing ïnstrument will not
whistle and you ensure the best conditions to
understand the conversation. When you have the
receiver in this position, remember to speak directly
into the microphone on the telephone in order to
ensure good understanding in the opposite “end of
the line”.
Your hearing instrument has an AutoPhone. Your
instrument can be set to automatically switch into a
phone program in order to improve the sound
reception further.
6. Wireless and mobile phones
Your hearing instrument is designed to comply with
the most stringent Standards of International
Electromagnetic Compatibility. However not all
mobile phones are hearing instrument compatible.
The varying degree of disturbance can be due to the
nature of your particular mobile phone.
If you find it difficult to obtain a good result while
using your mobile telephone, your Hearing Care
Professional should be able to give you advice on
available accessories to enhance listening capabilities.
Remember that the Phonecoil in your hearing
instruments may pick up disturbing signals from
electronic devices, such as fax machines, computers,
televisions or similar. Make sure that the hearing
instrument has a distance of 2-3 meters to such
devices when using the Phonecoil program.
26
27
Use your hearing instruments all day long
The best way to ensure better hearing is to practice
listening until you can wear your hearing instruments
comfortably all day. In most cases, infrequent use of
hearing instruments does not give you the full
benefit.
Your hearing instruments will not restore normal
hearing. Nor will they prevent or improve a hearing
impairment resulting from a physiological condition.
What they will give you, however, is help towards
making better use of the hearing ability that you
have. If you have two hearing instruments always
wear both.
28
The most important benefits of wearing
two hearing instruments are:
• Your ability to localize sounds will improve.
• It will be easier to understand speech in noisy
surroundings.
• You will experience a fuller, more comfortable
sound picture.
29
Common problems and their solutions
Symptom
Possible causes
Solutions
No sound
Worn-out battery
Change battery
Clogged sound outlet
Clean MicroMould or dome
pg. 16 & 20
Consider replacing wax protection
or dome
pg. 18 & 20
Clogged sound outlet
Clean MicroMould or dome
pg. 16 & 20
Moisture
Wipe battery and instrument
with dry cloth
pg. 23
Change battery
pg. 10
Intermittent
or reduced
sound
Worn-out battery
30
pg. 10
31
Common problems and their solutions
Symptom
Possible causes
Solutions
Squealing
noise
Hearing instrument inserted improperly
Reinsert hearing instrument
Ear wax accumulated in ear canal
Have ear canal examined by your doctor
pg. 8
If none of the above solutions solves the problem,
ask your Hearing Care Professional for assistance.
32
33
International Warranty
Oticon hearing instruments are covered by a limited
warranty issued by the manufacturer for a period of
12 months from the date of delivery. This limited
warranty covers manufacturing and material defects
in the hearing instrument itself, but not accessories
such as batteries, tubing, earwax filters etc.
Warranty Certificate
Name of Owner:
Dispenser:
Dispenser Address:
Problems arising from improper handling or care,
excessive use, accidents, repairs made by an
unauthorized party, exposure to corrosive conditions, physical changes in your ear, damage due to
foreign objects entering the device, or incorrect
adjustments are NOT covered by the limited warranty
and may void it.
Dispenser Phone:
The above warranty does not affect any legal rights
that you might have under applicable national
legislation governing sale of consumer goods. Your
Hearing Care Professional may have issued a warranty that goes beyond the clauses of this limited
warranty. Please consult him/her for further information.
Purchase Date:
Warranty Period:
Month:
Model Left:
Serial no.:
Model Right:
Serial no.:
Battery Size:
If you need service
Take your hearing instrument to your Hearing Care
Professional, who may well be able to sort out minor
problems and adjustments on the spot.
34
35
Product approval, precautions
and markings
The hearing instrument may contain a radio transmitter using short range magnetic induction technology
working at 3.84 MHz. The magnetic field strength of
the transmitter is < -42 dBμA/m @ 10m.
The emission power from the radio system is well
below international emission limits for human
exposure. For comparison, the radiation of the
hearing instrument is lower than unintended electromagnetic radiation from for example halogen lamps,
computer monitors, dishwashers etc. The hearing
instrument complies with international standards
concerning Electromagnetic Compatibility.
Due to the limited size available on the instruments
all relevant approval markings are found in this
document.
37
Dual XW, Dual W, Dual V and Dual Pro contains a
module* with:
Hereby, Oticon A/S declare that this hearing instrument is in compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC. Declaration of comformity is available at:
ID: U28FUDS01
IC: 1350B-FUDS01
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.com
Operation is subject to the following two conditions:
1. this device may not cause harmful interference.
2. this device must accept any interference received,
including interference that may cause undesired
operation.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
908 67 110 00 / 08.08
The device complies with Part 15 of the FCC rules and
RSS-210 of Industry Canada.
0543 0682
* This module is not applicable to Dual m9, Dual m7 and Dual m5
Waste from electronic
equipment must be handled
according to local regulations.
38
N1175
908 67 110 00 / 08.08
Warnings
You should familiarize yourself fully with the following general warnings and the entire contents of this
booklet before using your hearing instruments.
Hearing instruments and batteries can be dangerous
if swallowed or used improperly. Such actions can
result in severe injury, permanent hearing loss, or
can even be fatal.
• Hearing instruments, their parts, and batteries are
not toys and should be kept out of reach of
children and anyone who might swallow these
items or otherwise cause injury to themselves.
• Never change the battery or adjust the controls of
the hearing instruments in front of infants, small
children or people with learning difficulties.
• Discard batteries carefully in a place where
infants, small children or people with learning
difficulties cannot reach them.
• Batteries have occasionally been mistaken for
pills. Therefore carefully check your medicine
before swallowing any pills.
• Never put your hearing instruments or batteries in
your mouth for any reason, as they are slippery
and could be swallowed by accident.
• Some Oticon hearing instruments can be supplied
with a tamper-resistant battery compartment upon
request. This is strongly recommended for infants,
small children, and people with learning difficulties.
If a battery or hearing device is swallowed, see a
doctor immediately.
Misusage
• Hearing instruments should be used only as
directed and adjusted by your Hearing Care
Professional. Misuse could result in sudden and
permanent hearing loss.
• Never allow others to wear your hearing instruments as incorrect/wrongful usage could cause
permanent damage to their hearing.
Battery use
• Always use batteries recommended by your
Hearing Care Professional. Batteries of low quality
may leak and cause bodily harm.
• Never attempt to recharge your batteries. They may
explode and cause serious injury.
• Never dispose of batteries by burning them. There is
a risk that they will explode and cause serious injury.
Dysfunction in hearing instruments
• Hearing instruments may stop functioning, for
instance if the batteries have expired or if the
receiver/loudspeaker is blocked by moisture or
earwax. You should be aware of this possibility, in
particular when you are in traffic or otherwise
dependent on warning sounds.
Interference
• Your hearing instruments have been thoroughly
tested for interference, according to the most
stringent international standards. But new technical developments constantly bring new products
into society, and some may emit electromagnetic
radiation, leading to unforeseen interference in
hearing devices. Examples include induction
cooking appliances, shop alarm systems, mobile
telephones, fax machines, personal computer
devices, X-rays, Computer tomography, etc.
• Your hearing instruments are designed to comply
with the most stringent Standards of International
Electromagnetic Compatibility. However, your
hearing instrument may cause interference with
other medical devices. Such interference can also
be caused by radio signals, power line disturbances, airport metal detectors, electromagnetic fields
from other medical devcies and eletrostatic discharges.
Possible side effects
• Hearing instruments may cause an accelerated
accumulation of cerumen (ear wax).
• The otherwise non-allergenic materials used in
hearing instruments may in rare cases cause a
skin irritation.
Consult a doctor if you experience any of these side
effects.
Wax protection system
• Always visually inspect your hearing instruments
to ensure that there is no gap between the wax
protection flange and the tip of the Micro Mould.
If you are in any doubt about the use or replacement
of your wax protection system, contact your Hearing
Care Professional.

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