PARKEON STRADA-RAPIDE PAY & PLAY MACHINE WITH WI-FI User Manual www a propos fr

145175

Strada Rapide

Create harmony for your city

Operation manual

Strada Rapide

Operation manual

Ref: 145175

Original edition in French (ref. 145176)

Translated into English in July 2005.

Parkeon reserves all proprietary rights relating to the contents of this

document. Parkeon reserves all rights over usage, reproduction,

representation, marketing, translation, adaptation or modification,

and generally all rights over present and future utilisation by any

means, for any purpose and in any territory, throughout the period of

protection. All use of the contents of this document requires the prior

written permission of Parkeon. Parkeon reserves the right to change

data, drawings and descriptions without prior notice. Certain

characteristics may vary according to customer requirements and do

not represent a commitment by Parkeon.

Parkeon UK Ltd.

Membrain House

Ferndown Industrial Estate

Wimborne, Dorset

BH21 7PP - United Kingdom

Phone +44 1202 850927 - Fax +44 1202 850903

Parkeon Inc.

40 Twosome Drive, Unit 7

Moorestown

NJ 08057 - USA

Phone +1 856 234 8000 - Fax +1 856 234 7178

Parkeon S.A.S.

Parc La Fayette, 6 rue Isaac Newton, 25075 Besançon Cedex 9 - France

Phone +33 (0)3 81 54 56 00 – Fax +33 (0)3 81 54 49 96

Head office: Le Barjac, 1 boulevard Victor, 75015 Paris - France

Phone +33 (0)1 58 09 81 10 – Fax +33 (0)1 58 09 81 26

Parkeon S.A.S au capital de 30.382.146 euros

444 719 272 R.C.S. Paris

Printed in France.

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Contents

1. About this document… ........................................................................... 5

2. Safety ................................................................................................ 5

3. General .............................................................................................. 7

3.1 Dimensions and weight ...................................................................... 9

3.2 Detailed description ........................................................................ 10

4. Purchasing a parking ticket ....................................................................12

5. Tickets..............................................................................................13

5.1 Standard parking ticket .................................................................... 13

5.2 Test tickets................................................................................... 13

5.3 Power supply voltage ticket ............................................................... 13

5.4 Statistics ticket.............................................................................. 14

6. Coin collection....................................................................................15

6.1 Unlocking the collection trap door and replacing the cash box ..................... 15

6.2 Issuing a collection ticket and a collection report..................................... 17

6.3 Emptying and preparing a full cash box ................................................. 17

6.4 Carrying and storing the cash box ........................................................ 19

7. Opening / closing the housing door...........................................................20

7.1 Opening / closing with a mechanical lock .............................................. 20

7.2 Opening / closing with an electronic lock .............................................. 21

7.3 Closing the housing door ................................................................... 22

8. Replenishing supplies ...........................................................................23

8.1 Ticket roll .................................................................................... 23

8.2 Batteries ...................................................................................... 25

9. Programming interface..........................................................................27

9.1 Display module keypad description ...................................................... 27

9.2 Use of the maintenance menu with the door closed .................................. 28

9.3 Basic programming functions.............................................................. 29

10. Warnings and failures ........................................................................32

10.1 Green warning LED.......................................................................... 32

10.2 Red failure LED .............................................................................. 33

10.3 Removable cash box failure codes ....................................................... 34

11. Cleaning .........................................................................................35

11.1 Outer surfaces ............................................................................... 35

11.2 Inside of the housing........................................................................ 36

12. Troubleshooting ...............................................................................37

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D5137

1. About this document…

This guide is intended for operating personnel.

It describes the procedure and provides advice for the correct and efficient

performance of routine operations (collections, replenishment of supplies etc.).

2. Safety

Parkeon products are designed to minimise all risks to users and operators from

electrical power supplies, high temperature, fires, mechanical injuries, radiation

and chemicals. Parkeon products have CE mark. They comply with the following

European directives: 93/68/EEC, 89/336/EEC (EMC) for all the versions and

73/23/EEC (LV) for the versions with mains or public lighting power supplies.

Comply with the basic precautions below to ensure the safety of personnel and the

environment. The list is not comprehensive and is only aimed at drawing your

attention to the potential risks of poorly performed work and negligence:

Electricity

• All product servicing operations require appropriate training. Only correctly

trained personnel may work on the mains power supply. Cut off the mains

during the servicing operations.

• Protect personnel from electrical shocks with the help of appropriate

electrical and earth connections. Make sure that the electrical parts are

installed in accordance with national standards. Make sure that the earth

cable is in good condition. Ask for a signed certificate from the contractor.

• Never service products connected to the mains or the telephone network

during stormy weather. Protect any exposed electrical cables from the rain.

• Always turn off the electricity before beginning some repairs, as instructed in

this guide. Isolate the mains supply with the help of a circuit-breaker and cut

off the low voltage with the On / Off button on the main board.

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Mechanical parts

• Always remove any metal jewellery (rings, bracelets and wristwatches) before

servicing the electrical parts (power supply, battery, wiring) or beginning

work on or close to moving parts.

• Keep your hands away from moving and sharp parts, door hinges and locks,

wheels and blades.

• Take care to prevent injuries due to the open door or any other projecting or

suspended parts.

• Use appropriate tools in good condition, for the purpose for which they have

been designed.

Temperature

• Always wait for a few minutes after switching the parking terminal off before

you start working close to hot areas of the intermittent heating devices.

Batteries

• Always take care to comply with the polarity of batteries and dry cell

batteries.

• Never discard, burn or open the buffer batteries or dry cell batteries. Use

appropriate disposal procedures as recommended by the competent health

and safety authorities.

IMPORTANT:

Parkeon shall not be liable for any changes made to the parking terminal

or for any inappropriate use other than as described in this document

that may be made of the equipment.

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3. General

This parking terminal belongs to

the new generation of parking

terminals from Parkeon.

This completely new machine is

compatible with the parking

management systems from

Parkeon.

This parking terminal issues the

motorist with a ticket depending

on the selected payment method.

It is functional, has efficient

systems and is highly secure.

Full view

P Top

Zone

indicator

Housing

Collection

trap door

Lower

door

D5138

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The (optional) TOP has two functions:

• Supporting the optional solar panel;

• Protecting the optional radio antenna.

The top can possibly be supplemented by an identification module (zone indicator).

The HOUSING protects the following components:

• Circuitry and software for saving all the management, tariff, maintenance and

alarm data;

• Card reader;

• Power supply (mains, solar power or battery only);

• Printer;

• Selector;

• Thermal paper store;

• Liquid crystal display screen;

• Instruction panels and tariffs with revision notches;

• Confirm and Cancel buttons.

The CASH BOX contains all the coins since the last collection and offers high

protection in terms of security.

The weight of the empty cash box is 3.2 kg and its capacity is 4.8 litres.

The cash box capacity varies depending on the size of the coins and is equivalent to

about 2600 sample euro coins (approximately 25 kg).

The LOWER DOOR provides access to the anchoring and mains connection system.

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3.1 Dimensions and weight

D5139

The weight of a complete parking terminal is about 90 kg.

The terminal weighs 130 kg with all the optional features.

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3.2 Detailed description

P Top

Zone

indicator Red cancel button

Green validate button

Display

Upper door locks

Function

keypad

Card keypad

Coin inlet

Upper door

Coin return

bowl

Ticket bowl

Collection

trap door

Lower

door Housing

D5138

Outside view

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Batteries

Main board

Centralisation

Display

module

Card reader

Main board

On / Off

switch

Ticket stoc

k

Coin

selector

Card inlet

Printer

Coin inlet

Escrow

Ticket bowl Collection

indicator protection

Cash box

key/lock

interface

Coin return bowl

D5142

Collection indicator

Inside view of the housing with the door open

4. Purchasing a parking ticket

Front panel

Tariff label

Ticket bowl

D5140

Resident selection

Display

Card inlet

Card debit buttons

Red LED

Green LED

Card keypad

Coin bowl

Green

Validate button

Red Cancel button

Language selection

User interface

• In order to save power, the parking terminal remains asleep and only the time

and date are displayed till a coin or card is inserted.

• Refer to the tariff label to find out the current parking tariff.

• The user inserts a coin in the coin inlet. If the card payment option is

available, a card may be inserted in the reader.

• The minimum and maximum tariffs are displayed on the screen.

• To select the desired parking time, the corresponding number of coins is

inserted. Otherwise, the card debit buttons are to be used.

• The calculated parking time is displayed on the screen when the coins are

accepted (any rejected coins fall into the coin bowl).

• The user then presses the green validation button.

• Printing starts and a parking ticket is issued.

• The red cancellation button is used to stop the transaction before validation.

All the coins are returned immediately.

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5. Tickets

5.1 Standard parking ticket

Parking tickets can be customised and contain the following information:

• Date;

• End of the parking period;

• Date of the end of the parking period;

• Price of the ticket.

A resident ticket additionally includes the letters "RES".

5.2 Test tickets

• A test ticket can be obtained by means of the programming keypad (button

T). It confirms that the general operations have been performed correctly. It

shows:

o The time and date;

o The word "TEST";

o The parking terminal number;

o The last 20 warning or failure messages where applicable.

• A test ticket can be obtained with the help of a test token. A test token is a

dummy coin that is used to confirm that transaction operations have been

performed correctly, in particular by checking the coin chute and the printer.

When the operation is completed correctly, the minimum and maximum

payment amounts are displayed on the screen, the terminal gives back the

test token and prints a test ticket with the word "TOKEN".

• A test card may also be used to issue a test ticket. It is used to confirm that

transaction operations have been performed correctly, in particular by

checking the card reader and the printer.

5.3 Power supply voltage ticket

A power supply voltage ticket (accessible via programming function "95") is

available with a printout of the no-load and on-load battery voltages (and mains

voltages).

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5.4 Statistics ticket

Programming function "212" accessible from the programming keypad is used to

print a statistics ticket. The statistics ticket can be personalised and indicates the

time and date of printing and the totals of the various types of payment. It does

not modify the counters.

• Collection:

o The amount of the latest collections, regardless of the method of payment

(coins, cards or cheques);

o The date and time of the latest collections and their reference number.

• Parking counters:

o The total amount of all the various methods of payment;

o The total number of tickets sold;

o The total numbers and amounts of the various transactions by user

(resident, etc.).

• Other counters (list not comprehensive):

o Card recharging;

o Fine payment;

o Refunds;

o Deposits;

o Free time.

Maintenance: date and time of operations with the parking terminal

(programming, failures etc.).

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6. Coin collection

Collections must be organised randomly:

• during a collection round;

• when a green warning LED is flashing (cash box almost full);

• when a red failure LED is flashing (cash box full).

NOTE:

In the event of malfunctioning:

• If the terminal offers the facility to use several payment methods,

the collection malfunctioning LEDs are green and payment with coins

is impossible, but payment by card is possible.

• If payment with coins is the only payment method, the

malfunctioning LEDs are red.

6.1 Unlocking the collection trap door and replacing the cash box

• Briefly press the Cancel button and place the collection key on the key/lock

interface (installed in the ticket bowl to the right).

Cancel button

Ticket bowl

Key/lock interface serrure

D5145

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• When the collection key is

recognised by the electronic lock,

the collection indicator becomes

orange.

• Remove the collection key.

• Wait for the collection indicator to

become green and open the

collection trap door (the coin box

flap is locked shut).

Collection

indicator Flap

D5143

• The collection is designed to give

the agent an idea of the weight of

the cash box before it is

extracted.

• Remove the full cash box.

• Put in the new cash box and close

the collection trap door.

• The collection indicator is green.

Once the door is locked, the

indicator goes off.

D5144

IMPORTANT:

If the collection door is closed accidentally without the cash box, the

display LED becomes red and the red collection indicator flashes.

Proceed as follows to get the terminal to resume normal operation:

• Place and hold the collection key on the key/lock interface.

• The orange collection indicator will be on and steady. As soon as the

indicator becomes green, open the door.

• Insert a cash box and complete a collection.

• The red LED of the display will go off and the terminal will be ready

for transactions once again.

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6.2 Issuing a collection ticket and a collection report

To complete the collection, the parking terminal will automatically print a

collection ticket and a collection report.

NOTE:

These tickets provide the data required for analysing the use of the

parking terminal.

The collection counters are incremented immediately after the

collection.

6.3 Emptying and preparing a full cash box

IMPORTANT:

Users are strongly advised not to empty full cash boxes near the parking

terminals. The coins should be collected in a secure area (e.g. a sorting

centre).

To empty and prepare the cash box:

• Open the lock of the cash box with the engraved key.

• Take off the top.

D5150

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• The cash box is designed to be emptied of its contents easily.

D5188

• Check that the top flap is closed.

Flap

D5227

• Set the once-only system of the top ("A").

A

D5146

• Reverse the removal procedure to put the top back in place, lock the cash box

and remove the key.

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6.4 Carrying and storing the cash box

Carrying the cash box

• Thanks to its ergonomic handle, the cash box can be carried easily.

D5185

D5192

Storage

Parkeon recommends storing the cash boxes vertically. However, horizontal

storage is possible as well.

• If the boxes are stored horizontally, the handle protects the control pin from

the risk of impacts with the back of the next cash box when they are stored

against each other.

Control pin

D5186

Handle

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7. Opening / closing the housing door

7.1 Opening / closing with a mechanical lock

4

Lock cover

3

2

Tab

D3959

D4091

1

2

The mechanical lock is protected by a guard flap in order to reduce the risk of

vandalism.

• Insert the door opening tool (1).

• Use the tool (2) as a lever to lift up the guard cover tab.

• Once the lock hole is cleared (3), insert the key (4) and unlock (approx. a

quarter turn clockwise) and open the door.

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7.2 Opening / closing with an electronic lock

The housing is protected by a lock guard cover in order to reduce the risk of

vandalism.

• Insert the door opening tool (1).

• Use the tool (2) as a lever to lift up the guard cover tab.

• Once the hole locks are cleared (3), insert the square key (4).

• Insert the maintenance board in the card inlet (5).

• Enter the identification number and validate (6) (refer to section 9.2 "Use of

the maintenance menu with the door closed").

• Once the code has been recognised, the maintenance menu is displayed. To

release the electronic lock bolt, validate "LOCK & UNLOCK" in the

maintenance menu.

• Remove the maintenance card from the reader.

Guard flap

D5158

6

4

3

5

2

1

Square key

Tab

• Unlock the door with the square key and open the door.

• Complete the operation.

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NOTE:

In the event of an electronic failure, the door can be opened with

a mechanical key.

The backup mechanical key is a security key and users are strongly

advised to store it in a secure place accessible to authorised

personnel only.

To mechanically unlock the electronic lock:

• Insert the door opening tool (1).

• Use the tool (2) as a lever to lift up the guard cover tab.

• Once the hole locks are cleared (3), insert the square key and the

mechanical key (4).

• Release the bolt with the mechanical key (5) (approximately a

quarter-turn in the anticlockwise direction) and open the door with

the square key.

D5157

3

4

5

2 1

Guard flap

Square key

Mechanical key

Tab

7.3 Closing the housing door

• Go to menu "LOCK & UNLOCK" (programming function 116) in the maintenance

menu.

• The terminal will display a door closing standby message.

• Close and lock the door with the square key.

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8. Replenishing supplies

IMPORTANT:

For complete reliability, use the parts and supplies recommended by Parkeon

only.

8.1 Ticket roll

To change the ticket roll, the terminal must be in service.

• Open the housing door.

• Remove any paper remaining in the printer.

• Lift the paper guard and take the paper roll and reel core out of the terminal.

• Check if the new roll is flat and position the paper reel core.

• Place the new roll and paper reel core in the terminal.

• Check if the roll is turning freely in the rack support and close the paper

guard.

• Insert the paper in the printer guide.

• Carefully feed the paper home into the printer.

• Press T on the keypad (refer to "Programming interface" for the use of the

keypad).

TICKET CHANGED?

YES: TICK NO: RETURN

• If the new ticket roll is full, press V or the green Validate button (the ticket

counter will be reset).

• If the new ticket roll is not full, press C or the red Cancel button.

• The printer will issue a test ticket.

• Close the housing door and lock it.

• With a test token, check that the terminal is operating correctly.

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D4333

Ticket stock

D2629

Checking if the ticket roll is flat

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8.2 Batteries

Self-test

Every hour, the parking terminal automatically checks the battery charge level.

Changing the batteries:

• Switch off the power to the terminal.

• Disconnect the used battery and install a new one.

D5187

• Switch on the power to the terminal.

• Print a test ticket.

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Precautions

• In order to prevent electrical malfunctioning, use only the batteries

recommended by Parkeon.

• Never wait for the battery to reach the minimum level before recharging it.

• Recharge any stored batteries once in every six months.

• Batteries of terminals in operation should be changed after every two years.

• Make sure that the cable paths are as instructed.

D5233

Battery position

WORKSHOP CHARGING:

To charge the battery, use an automatic self-regulating charger with a

constant output voltage located between 13.75 and 13.85 volts (charger

available in the Supplies price list).

An unregulated battery charger may overheat the electrolyte and make the

battery explode.

D1798

Charger recommended by Parkeon for 6 batteries maximum

DISPOSAL:

Do not burn, open or destroy the batteries.

Dispose of used batteries in accordance with applicable regulations.

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9. Programming interface

The maintenance software provides access to the various functions of the terminal.

The software is accessible in two different ways:

• With the door open, press F on the display module keypad;

• With the door closed, use a maintenance card (the menu displayed is a

smaller version of the maintenance menu).

In both cases, the maintenance menu is displayed.

9.1 Display module keypad description

Validating the

required selection

Printing a test

ticket and

displaying the

character table for

function 18

Accessing the

maintenance

software

Moving up a level in

the menu structure

Moving horizontally

to select

an option

Moving

horizontally to

select an option

Moving vertically

to display the

options

D4704

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9.2 Use of the maintenance menu with the door closed

A smaller version of the maintenance menu is accessible via the maintenance card

(refer to the Tree Structure section of the Strada Rapide maintenance manual for

the functions available with the door closed).

If you want to use all the functions available, you will need to open the door of the

machine. The full menu will be displayed.

Note:

If the machine has a numerical or alphanumeric keypad on the front, all

the functions are available with the door closed or open, after a

maintenance card is inserted.

Moving through

the menu

Moving up a level in

the menu structure

Moving horizontally

to select an option

Validating the

required selection

Moving vertically to

display the options

D5140

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9.3 Basic programming functions

• Press F on the keypad to access the maintenance menu or enter the "door

open" option code.

• Select the programming function number from the list below, for example "1"

(time setting).

• Validate with "V".

At the end of an on-site programming function, after you Validate with "V" (or

Cancel with "C"), the parking terminal will ask:

CONFIRM?

YES: 1 NO: 2

or

CANCEL?

YES: 1 NO: 2

IMPORTANT:

Do not try to use other maintenance function numbers without the

consent of the technical service.

Function 1 - Setting the date and time

Enter the current date, say 9.57 a.m. on Friday September 22nd 2000.

• The day flashes ........... enter "22" then "⇒".

• The month flashes ....... enter "09" then "⇒".

• The year flashes.......... enter "00" then "⇒".

• The time flashes.......... enter "09" then "⇒".

• The minutes flash ........ enter "57" then "V".

IMPORTANT:

The terminal will automatically display the day of the week, Friday in this

case.

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Function 12 - Setting the terminal number and town identifier

Enter the parking terminal number - e.g. 25340002. The number is on the

statistics ticket and is the same as the number on the plate on the housing, if there

is such a plate. It is the reference in the Parkfolio system and for other

administrative purposes.

MACHINE NUMBER

00000000

• Key "V".

• The last four figures flash .....................................enter "2" then "⇒".

• The first four figures flash.....................................enter "2534" then "V".

Function 14 - Setting the ticket stock level

This function makes the green warning LED go on when the ticket stock drops to a

certain level.

When you change the ticket roll, press T and validate the ticket roll change by

pressing key V. The counter is reset to 9999.

After that, the terminal will count down every printed ticket. At the end of the

roll, there is:

• a double black dot meaning that 500 tickets are remaining, which sets the

counter to 499;

• a triple black dot meaning that 200 tickets are remaining, which sets the

counter to 199.

That means that for an alarm over 499, e.g. 600, you must calculate as follows:

(9999 - 4500 (roll with 4500 tickets)) + 600 = 6099

That means that for a roll with 4500 tickets and a 600-ticket alarm, the limit must

be set to 6099.

LOW TICKET

COUNT 0000

Enter "6099" then "V".

For an alarm below 500, enter the desired value.

E.g. for 180 tickets, enter "0180", and "V".

Function 26 - Copy of collection ticket

This function is used to print a copy of the collection ticket to facilitate

administrative and financial tracking of the parking terminal.

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Function 53 - Periodic statement

This function is used to print a weekly or monthly accounting statement. Enter the

number of the month or the day of the week (Monday being 1).

The other basic functions are as follows:

Function 95 - Printing the power supply voltages

(see section "Tickets")

Function 96 - Reading (and clearing) the red failure LED indication

(see section on Warnings and Failures)

Function 97 - Reading (and clearing) the green warning LED indication

(see section on Warnings and Failures)

NOTE:

Functions 96 and 97 do not offer the possibility to cancel failures or

warnings from the removable cash box.

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10. Warnings and failures

10.1 Green warning LED

A flashing green LED is an early warning signal which does not put the parking

terminal out of service. It only indicates that work is required, e.g. when the ticket

stock is almost empty or when the battery charge is low.

Displaying and clearing warnings

You can read the "DIAGNOSTIC" code of warnings and failures in hexadecimal

numbers without opening the housing door – keep the red Cancel pressed in and

then press the green Validate button as many times as there are codes.

An alternative solution is to open the housing door and select function F.

Code Warning message Problem Solution

4203 ON-LOAD BATTERY

FAULT

The battery voltage is low

during use. Change the battery.

4204 NO-LOAD BATTERY

FAULT

The battery voltage is low

when idle. Change the battery.

4206 NUMBER OF

TICKETS BELOW

The number of tickets in the

stock has dropped below the

limit set by function 14.

Change the ticket roll or

modify the ticket limit.

4100 COIN BOX COIN

FAULT

The number of coins in the

coin box is greater than the

set limit.

Collect the coins.

4209 PAPER JAM FAULT Printer or ticket bowl

jammed (option).

Remove the paper from

the ticket circuit. Refer

to the "Troubleshooting"

section.

After the operation, use function DIAGNOSTICS to clear the warning message.

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10.2 Red failure LED

A flashing red LED means that the terminal is out of service. Please contact the

technical department and provide the following information:

• Failure code number;

• Failure message as per list below;

• If possible, a test ticket.

Code Failure message Problem Solution

420A DETECTION

PAPER JAM

Printer or ticket bowl jammed

(option).

Remove the paper from the

ticket circuit.

4000 ON-LOAD BATTERY

MEASUREMENT

The buffer battery voltage is

too low when idle. Change the battery.

4001 NO-LOAD BATTERY

MEASUREMENT

The buffer battery voltage is

too low when idle. Change the battery.

4101 COIN BOX COIN FAULT The coin box cannot accept

any more coins. Collect the coins.

4103 NO END OF

COLLECTION

Collection door not properly

closed.

Check if the doors are closed

correctly.

4200 PRINTER FAILURE,

FEED Printer blocked or failed. Check printer operation.

4201 PRINTER FAILURE,

CUTTING Printer blocked or failed. Check printer operation.

4202 PRINTER FAILURE,

FEED SENSOR Printer blocked or failed. Check printer operation.

4203 PRINTER FAILURE,

CUTTING SENSOR Printer blocked or failed. Check printer operation.

4204 NO PAPER

PRINTER No more tickets. Change the ticket roll.

4205

PRINTER FAILURE,

DIALOGUE WITH MAIN

BOARD

Printer blocked or failed. Check printer operation.

7000 DOOR OPEN

TICKET FORBIDDEN The housing door is open. Check if the housing door is

closed correctly.

7001 COIN JAM

DETECTED

Coin or object jammed in

selector.

If no return, open the housing

door to clear the coin tube.

Data cannot be downloaded when failures 4000, 4001 or 4002 occur.

Displaying and clearing failures

This procedure is identical as with the green warning LED above. Use function

DIAGNOSTICS.

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10.3 Removable cash box failure codes

In the event of any malfunctioning of the removable cash box:

• If the terminal offers the facility to use several payment methods, the

collection malfunctioning LEDs are green and payment with coins is

impossible, but payment by card remains possible.

• If payment with coins is the only payment method, the malfunctioning LEDs

are red.

Code Failure message Problem Solution

9001 COMM. FAULT MCB Communication problem between

MB and cash box

Contact the technical

department

9003 MCB. LOCK FAULT The cash box activator cannot be

locked

Contact the technical

department

9004 MCB. UNLOCK FAULT The cash box activator cannot be

unlocked

Contact the technical

department

9005 MCB TM FAULT The cash box cannot be detected

when the door is closed.

Complete the collection

This fault is cancelled

automatically when a

collection is completed

correctly (cash box present

and door closed)

9006 MCB SENSOR FAULT Cash box sensors faulty Contact the technical

department

9007 MCB SENSOR FAULT The door is not closed Contact the technical

department

9008 MCB PROG. FAULT The cash box has not been

programmed correctly

Contact the technical

department

9009 MCB FAULT FAULT

The cash box sensors have

changed status away from a

collection, leading to a suspected

fraud attempt

Contact the technical

department

900A MCB COLLECTION NOT

COMPLETED FAULT

The main board power supply has

been cut off during a collection

phase.

Contact the technical

department

Strada Rapide - Operation manual

34

11. Cleaning

11.1 Outer surfaces

The coating of the outer surface is designed to withstand graffiti, stickers,

scratches and blows. Clean the outside with a soap solution. If required, use an

appropriate solvent with all due precautions. Before using a powerful cleaning

agent, always do a small test in a concealed location.

"Decap"ront", which features in the Supplies list, is the recommended cleaning

agent for graffiti on the outer surfaces, with the exception of the areas below:

Solar top and information panels

Use a mixture of 50 % Decap’ront

and 50 % Chemsearch Zoff for

graffiti that do not come off with

Decap’ront alone.

Do not clean this panel

with Decap’ront!

For exceptionally stubborn

graffiti, apply the cleaning agent

directly.

D5138

NEVER USE:

• metal brushes or steel wool, which can damage the surface coating;

• high pressure water jets, which can damage the seals or flood the

housing;

• solvents on the screen or front panel.

Strada Rapide - Operation manual

35

11.2 Inside of the housing

• Always switch the parking terminal off before cleaning the inside of the

housing.

• Use a dry cloth only.

• Protect the rubber gasket on the door with talc (or equivalent) in order to

keep it in place when the door is opened in cold weather.

IMPORTANT:

NEVER USE a vacuum cleaner. This could damage the components.

Strada Rapide - Operation manual

36

12. Troubleshooting

Always switch the terminal off with the On / Off switch on the main board.

Symptom Problem Solution

Electrical

failure.

The parking terminal

does not operate if

the buffer battery

voltage is low.

Refer to the

"Tickets" section for

obtaining voltage

measurements.

Change the buffer battery if the

voltage < 10 volts.

 Large number of ticket transactions

in a very short time.

 Solar panel covered, damaged or

disconnected. Check the panel for

dirt, especially in the autumn and

early spring. Dust, leaves and other

objects can cover the panel.

 Faulty buffer battery which does

not retain a sufficient charge.

Contact the technical service to

determine the reason for insufficient

charging.

Ticket jam.

The printer motor is

working but does not

issue tickets.

The starting edge of

the ticket is jammed

in the printer or

bowl.

• Open the housing door and

inspect. The jam is generally

visible.

• Pull the paper up to remove it

from the printer.

• Reload and check if the printer is

operating correctly as stated in the

"Replenishing supplies - Ticket roll"

section.

The red

collection

indicator is

flashing

Collection not

possible

Check the key/lock interface.

Try with another collection key.

If that does not succeed. Contact the

technical department for repairs.

Strada Rapide - Operation manual

37

Note

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Strada Rapide - Operation manual

38

Note

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Strada Rapide - Operation manual

39

Strada Rapide - Operation manual

40

Note

......................................................................................................

PARKEON STRADA-RAPIDE PAY & PLAY MACHINE WITH WI-FI User Manual www a propos fr

PARKEON PAY & PLAY MACHINE WITH WI-FI www a propos fr

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