PARKEON STRADA-RAPIDE PAY & PLAY MACHINE WITH WI-FI User Manual www a propos fr
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Contents
- 1. users manual 1
- 2. users manual 2
users manual 1
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Create harmony for your city
Strada Rapide
Operation manual
145175
Strada Rapide
Operation manual
Ref: 145175
Original edition in French (ref. 145176)
Translated into English in July 2005.
Copyright 2005 Parkeon. All rights reserved.
Parkeon reserves all proprietary rights relating to the contents of this
document. Parkeon reserves all rights over usage, reproduction,
representation, marketing, translation, adaptation or modification,
and generally all rights over present and future utilisation by any
means, for any purpose and in any territory, throughout the period of
protection. All use of the contents of this document requires the prior
written permission of Parkeon. Parkeon reserves the right to change
data, drawings and descriptions without prior notice. Certain
characteristics may vary according to customer requirements and do
not represent a commitment by Parkeon.
Parkeon UK Ltd.
Membrain House
Ferndown Industrial Estate
Wimborne, Dorset
BH21 7PP - United Kingdom
Phone +44 1202 850927 - Fax +44 1202 850903
Parkeon Inc.
40 Twosome Drive, Unit 7
Moorestown
NJ 08057 - USA
Phone +1 856 234 8000 - Fax +1 856 234 7178
Parkeon S.A.S.
Parc La Fayette, 6 rue Isaac Newton, 25075 Besançon Cedex 9 - France
Phone +33 (0)3 81 54 56 00 – Fax +33 (0)3 81 54 49 96
Head office: Le Barjac, 1 boulevard Victor, 75015 Paris - France
Phone +33 (0)1 58 09 81 10 – Fax +33 (0)1 58 09 81 26
Parkeon S.A.S au capital de 30.382.146 euros
444 719 272 R.C.S. Paris
Printed in France.
Strada Rapide - Operation manual
Contents
1.
About this document… ........................................................................... 5
2.
Safety ................................................................................................ 5
3.
General .............................................................................................. 7
3.1
3.2
Dimensions and weight ...................................................................... 9
Detailed description ........................................................................ 10
4.
Purchasing a parking ticket ....................................................................12
5.
Tickets..............................................................................................13
5.1
5.2
5.3
5.4
6.
Standard parking ticket .................................................................... 13
Test tickets................................................................................... 13
Power supply voltage ticket ............................................................... 13
Statistics ticket .............................................................................. 14
Coin collection ....................................................................................15
6.1
6.2
6.3
6.4
7.
Unlocking the collection trap door and replacing the cash box ..................... 15
Issuing a collection ticket and a collection report..................................... 17
Emptying and preparing a full cash box ................................................. 17
Carrying and storing the cash box ........................................................ 19
Opening / closing the housing door...........................................................20
7.1
7.2
7.3
8.
Opening / closing with a mechanical lock .............................................. 20
Opening / closing with an electronic lock .............................................. 21
Closing the housing door ................................................................... 22
Replenishing supplies ...........................................................................23
8.1
8.2
9.
Ticket roll .................................................................................... 23
Batteries ...................................................................................... 25
Programming interface..........................................................................27
9.1
9.2
9.3
10.
10.1
10.2
10.3
11.
11.1
11.2
12.
Display module keypad description ...................................................... 27
Use of the maintenance menu with the door closed .................................. 28
Basic programming functions.............................................................. 29
Warnings and failures ........................................................................32
Green warning LED.......................................................................... 32
Red failure LED .............................................................................. 33
Removable cash box failure codes ....................................................... 34
Cleaning .........................................................................................35
Outer surfaces ............................................................................... 35
Inside of the housing........................................................................ 36
Troubleshooting ...............................................................................37
Strada Rapide - Operation manual
D5137
Strada Rapide - Operation manual
1. About this document…
This guide is intended for operating personnel.
It describes the procedure and provides advice for the correct and efficient
performance of routine operations (collections, replenishment of supplies etc.).
2. Safety
Parkeon products are designed to minimise all risks to users and operators from
electrical power supplies, high temperature, fires, mechanical injuries, radiation
and chemicals. Parkeon products have CE mark. They comply with the following
European directives: 93/68/EEC, 89/336/EEC (EMC) for all the versions and
73/23/EEC (LV) for the versions with mains or public lighting power supplies.
Comply with the basic precautions below to ensure the safety of personnel and the
environment. The list is not comprehensive and is only aimed at drawing your
attention to the potential risks of poorly performed work and negligence:
Electricity
• All product servicing operations require appropriate training. Only correctly
trained personnel may work on the mains power supply. Cut off the mains
during the servicing operations.
• Protect personnel from electrical shocks with the help of appropriate
electrical and earth connections. Make sure that the electrical parts are
installed in accordance with national standards. Make sure that the earth
cable is in good condition. Ask for a signed certificate from the contractor.
• Never service products connected to the mains or the telephone network
during stormy weather. Protect any exposed electrical cables from the rain.
• Always turn off the electricity before beginning some repairs, as instructed in
this guide. Isolate the mains supply with the help of a circuit-breaker and cut
off the low voltage with the On / Off button on the main board.
Strada Rapide - Operation manual
Mechanical parts
• Always remove any metal jewellery (rings, bracelets and wristwatches) before
servicing the electrical parts (power supply, battery, wiring) or beginning
work on or close to moving parts.
• Keep your hands away from moving and sharp parts, door hinges and locks,
wheels and blades.
• Take care to prevent injuries due to the open door or any other projecting or
suspended parts.
• Use appropriate tools in good condition, for the purpose for which they have
been designed.
Temperature
• Always wait for a few minutes after switching the parking terminal off before
you start working close to hot areas of the intermittent heating devices.
Batteries
• Always take care to comply with the polarity of batteries and dry cell
batteries.
• Never discard, burn or open the buffer batteries or dry cell batteries. Use
appropriate disposal procedures as recommended by the competent health
and safety authorities.
IMPORTANT:
Parkeon shall not be liable for any changes made to the parking terminal
or for any inappropriate use other than as described in this document
that may be made of the equipment.
Strada Rapide - Operation manual
3. General
P Top
This parking terminal belongs to
the new generation of parking
terminals from Parkeon.
Zone
indicator
This completely new machine is
compatible with the parking
management systems from
Parkeon.
Housing
This parking terminal issues the
motorist with a ticket depending
on the selected payment method.
It is functional, has efficient
systems and is highly secure.
Collection
trap door
D5138
Lower
door
Full view
Strada Rapide - Operation manual
The (optional) TOP has two functions:
• Supporting the optional solar panel;
• Protecting the optional radio antenna.
The top can possibly be supplemented by an identification module (zone indicator).
The HOUSING protects the following components:
• Circuitry and software for saving all the management, tariff, maintenance and
alarm data;
• Card reader;
• Power supply (mains, solar power or battery only);
• Printer;
• Selector;
• Thermal paper store;
• Liquid crystal display screen;
• Instruction panels and tariffs with revision notches;
• Confirm and Cancel buttons.
The CASH BOX contains all the coins since the last collection and offers high
protection in terms of security.
The weight of the empty cash box is 3.2 kg and its capacity is 4.8 litres.
The cash box capacity varies depending on the size of the coins and is equivalent to
about 2600 sample euro coins (approximately 25 kg).
The LOWER DOOR provides access to the anchoring and mains connection system.
Strada Rapide - Operation manual
Dimensions and weight
D5139
3.1
The weight of a complete parking terminal is about 90 kg.
The terminal weighs 130 kg with all the optional features.
Strada Rapide - Operation manual
3.2
Detailed description
P Top
Zone
indicator
Red cancel button
Green validate button
Display
Upper door locks
Function
keypad
Card keypad
Coin inlet
Upper door
Coin return
bowl
Ticket bowl
Collection
trap door
Lower
door
D5138
Housing
Outside view
Strada Rapide - Operation manual
10
Batteries
Main board
Centralisation
Display
module
Card reader
Main board
On / Off
switch
Ticket stock
Coin
selector
Card inlet
Printer
Coin inlet
Escrow
Ticket bowl
Collection
indicator protection
Cash box
key/lock
interface
D5142
Coin return bowl
Collection indicator
Inside view of the housing with the door open
Strada Rapide - Operation manual
11
4. Purchasing a parking ticket
Front panel
Green LED
Language selection
Red LED
Resident selection
Tariff label
Display
Green
Validate button
Card debit buttons
Card inlet
Red Cancel button
Card keypad
Ticket bowl
D5140
Coin bowl
User interface
• In order to save power, the parking terminal remains asleep and only the time
and date are displayed till a coin or card is inserted.
• Refer to the tariff label to find out the current parking tariff.
• The user inserts a coin in the coin inlet. If the card payment option is
available, a card may be inserted in the reader.
• The minimum and maximum tariffs are displayed on the screen.
• To select the desired parking time, the corresponding number of coins is
inserted. Otherwise, the card debit buttons are to be used.
• The calculated parking time is displayed on the screen when the coins are
accepted (any rejected coins fall into the coin bowl).
• The user then presses the green validation button.
• Printing starts and a parking ticket is issued.
• The red cancellation button is used to stop the transaction before validation.
All the coins are returned immediately.
Strada Rapide - Operation manual
12
5. Tickets
5.1
Standard parking ticket
Parking tickets can be customised and contain the following information:
• Date;
• End of the parking period;
• Date of the end of the parking period;
• Price of the ticket.
A resident ticket additionally includes the letters "RES".
5.2
Test tickets
• A test ticket can be obtained by means of the programming keypad (button
T). It confirms that the general operations have been performed correctly. It
shows:
o The time and date;
o The word "TEST";
o The parking terminal number;
o The last 20 warning or failure messages where applicable.
• A test ticket can be obtained with the help of a test token. A test token is a
dummy coin that is used to confirm that transaction operations have been
performed correctly, in particular by checking the coin chute and the printer.
When the operation is completed correctly, the minimum and maximum
payment amounts are displayed on the screen, the terminal gives back the
test token and prints a test ticket with the word "TOKEN".
• A test card may also be used to issue a test ticket. It is used to confirm that
transaction operations have been performed correctly, in particular by
checking the card reader and the printer.
5.3
Power supply voltage ticket
A power supply voltage ticket (accessible via programming function "95") is
available with a printout of the no-load and on-load battery voltages (and mains
voltages).
Strada Rapide - Operation manual
13
5.4
Statistics ticket
Programming function "212" accessible from the programming keypad is used to
print a statistics ticket. The statistics ticket can be personalised and indicates the
time and date of printing and the totals of the various types of payment. It does
not modify the counters.
• Collection:
o The amount of the latest collections, regardless of the method of payment
(coins, cards or cheques);
o The date and time of the latest collections and their reference number.
• Parking counters:
o The total amount of all the various methods of payment;
o The total number of tickets sold;
o The total numbers and amounts of the various transactions by user
(resident, etc.).
• Other counters (list not comprehensive):
o Card recharging;
o Fine payment;
o Refunds;
o Deposits;
o Free time.
Maintenance: date and time of operations with the parking terminal
(programming, failures etc.).
Strada Rapide - Operation manual
14
6. Coin collection
Collections must be organised randomly:
• during a collection round;
• when a green warning LED is flashing (cash box almost full);
• when a red failure LED is flashing (cash box full).
NOTE:
In the event of malfunctioning:
• If the terminal offers the facility to use several payment methods,
the collection malfunctioning LEDs are green and payment with coins
is impossible, but payment by card is possible.
• If payment with coins is the only payment method, the
malfunctioning LEDs are red.
6.1
Unlocking the collection trap door and replacing the cash box
• Briefly press the Cancel button and place the collection key on the key/lock
interface (installed in the ticket bowl to the right).
Cancel button
Ticket bowl
D5145
Key/lock interface serrure
Strada Rapide - Operation manual
15
Collection
indicator
Flap
• When the collection key is
recognised by the electronic lock,
the collection indicator becomes
orange.
• Remove the collection key.
• Wait for the collection indicator to
D5143
become green and open the
collection trap door (the coin box
flap is locked shut).
• The collection is designed to give
the agent an idea of the weight of
the cash box before it is
extracted.
• Remove the full cash box.
• Put in the new cash box and close
D5144
the collection trap door.
• The collection indicator is green.
Once the door is locked, the
indicator goes off.
IMPORTANT:
If the collection door is closed accidentally without the cash box, the
display LED becomes red and the red collection indicator flashes.
Proceed as follows to get the terminal to resume normal operation:
• Place and hold the collection key on the key/lock interface.
• The orange collection indicator will be on and steady. As soon as the
indicator becomes green, open the door.
• Insert a cash box and complete a collection.
• The red LED of the display will go off and the terminal will be ready
for transactions once again.
Strada Rapide - Operation manual
16
6.2
Issuing a collection ticket and a collection report
To complete the collection, the parking terminal will automatically print a
collection ticket and a collection report.
NOTE:
These tickets provide the data required for analysing the use of the
parking terminal.
The collection counters are incremented immediately after the
collection.
6.3
Emptying and preparing a full cash box
IMPORTANT:
Users are strongly advised not to empty full cash boxes near the parking
terminals. The coins should be collected in a secure area (e.g. a sorting
centre).
To empty and prepare the cash box:
• Open the lock of the cash box with the engraved key.
Take off the top.
D5150
•
Strada Rapide - Operation manual
17
D5188
• The cash box is designed to be emptied of its contents easily.
• Check that the top flap is closed.
D5227
Flap
• Set the once-only system of the top ("A").
D5146
• Reverse the removal procedure to put the top back in place, lock the cash box
and remove the key.
Strada Rapide - Operation manual
18
6.4
Carrying and storing the cash box
Carrying the cash box
D5192
D5185
• Thanks to its ergonomic handle, the cash box can be carried easily.
D5186
Storage
Parkeon recommends storing the cash boxes vertically. However, horizontal
storage is possible as well.
• If the boxes are stored horizontally, the handle protects the control pin from
the risk of impacts with the back of the next cash box when they are stored
against each other.
Handle
Control pin
Strada Rapide - Operation manual
19
7. Opening / closing the housing door
7.1
Opening / closing with a mechanical lock
Lock cover
D4091
D3959
Tab
The mechanical lock is protected by a guard flap in order to reduce the risk of
vandalism.
• Insert the door opening tool (1).
• Use the tool (2) as a lever to lift up the guard cover tab.
• Once the lock hole is cleared (3), insert the key (4) and unlock (approx. a
quarter turn clockwise) and open the door.
Strada Rapide - Operation manual
20
7.2
Opening / closing with an electronic lock
The housing is protected by a lock guard cover in order to reduce the risk of
vandalism.
• Insert the door opening tool (1).
• Use the tool (2) as a lever to lift up the guard cover tab.
• Once the hole locks are cleared (3), insert the square key (4).
• Insert the maintenance board in the card inlet (5).
• Enter the identification number and validate (6) (refer to section 9.2 "Use of
the maintenance menu with the door closed").
• Once the code has been recognised, the maintenance menu is displayed. To
release the electronic lock bolt, validate "LOCK & UNLOCK" in the
maintenance menu.
• Remove the maintenance card from the reader.
Guard flap
Square key
D5158
Tab
• Unlock the door with the square key and open the door.
• Complete the operation.
Strada Rapide - Operation manual
21
NOTE:
In the event of an electronic failure, the door can be opened with
a mechanical key.
The backup mechanical key is a security key and users are strongly
advised to store it in a secure place accessible to authorised
personnel only.
To mechanically unlock the electronic lock:
• Insert the door opening tool (1).
• Use the tool (2) as a lever to lift up the guard cover tab.
• Once the hole locks are cleared (3), insert the square key and the
mechanical key (4).
• Release the bolt with the mechanical key (5) (approximately a
quarter-turn in the anticlockwise direction) and open the door with
the square key.
Guard flap
Mechanical key
Square key
7.3
D5157
Tab
Closing the housing door
• Go to menu "LOCK & UNLOCK" (programming function 116) in the maintenance
menu.
• The terminal will display a door closing standby message.
• Close and lock the door with the square key.
Strada Rapide - Operation manual
22
8. Replenishing supplies
IMPORTANT:
For complete reliability, use the parts and supplies recommended by Parkeon
only.
8.1
Ticket roll
To change the ticket roll, the terminal must be in service.
• Open the housing door.
• Remove any paper remaining in the printer.
• Lift the paper guard and take the paper roll and reel core out of the terminal.
• Check if the new roll is flat and position the paper reel core.
• Place the new roll and paper reel core in the terminal.
• Check if the roll is turning freely in the rack support and close the paper
guard.
• Insert the paper in the printer guide.
• Carefully feed the paper home into the printer.
• Press T on the keypad (refer to "Programming interface" for the use of the
keypad).
TICKET CHANGED?
YES: TICK NO: RETURN
• If the new ticket roll is full, press V or the green Validate button (the ticket
counter will be reset).
• If the new ticket roll is not full, press C or the red Cancel button.
• The printer will issue a test ticket.
• Close the housing door and lock it.
• With a test token, check that the terminal is operating correctly.
Strada Rapide - Operation manual
23
D4333
D2629
Ticket stock
Checking if the ticket roll is flat
Strada Rapide - Operation manual
24
8.2
Batteries
Self-test
Every hour, the parking terminal automatically checks the battery charge level.
Changing the batteries:
• Switch off the power to the terminal.
D5187
• Disconnect the used battery and install a new one.
• Switch on the power to the terminal.
• Print a test ticket.
Strada Rapide - Operation manual
25
Precautions
• In order to prevent electrical malfunctioning, use only the batteries
recommended by Parkeon.
• Never wait for the battery to reach the minimum level before recharging it.
• Recharge any stored batteries once in every six months.
• Batteries of terminals in operation should be changed after every two years.
D5233
• Make sure that the cable paths are as instructed.
Battery position
D1798
WORKSHOP CHARGING:
To charge the battery, use an automatic self-regulating charger with a
constant output voltage located between 13.75 and 13.85 volts (charger
available in the Supplies price list).
An unregulated battery charger may overheat the electrolyte and make the
battery explode.
Charger recommended by Parkeon for 6 batteries maximum
DISPOSAL:
Do not burn, open or destroy the batteries.
Dispose of used batteries in accordance with applicable regulations.
Strada Rapide - Operation manual
26
9. Programming interface
The maintenance software provides access to the various functions of the terminal.
The software is accessible in two different ways:
• With the door open, press F on the display module keypad;
• With the door closed, use a maintenance card (the menu displayed is a
smaller version of the maintenance menu).
In both cases, the maintenance menu is displayed.
9.1
Display module keypad description
Accessing the
maintenance
software
Printing a test
ticket and
displaying the
character table for
function 18
Validating the
required selection
Moving up a level in
the menu structure
Moving
horizontally to
select an option
Moving horizontally
to select
an option
D4704
Moving vertically
to display the
options
Strada Rapide - Operation manual
27
9.2
Use of the maintenance menu with the door closed
A smaller version of the maintenance menu is accessible via the maintenance card
(refer to the Tree Structure section of the Strada Rapide maintenance manual for
the functions available with the door closed).
If you want to use all the functions available, you will need to open the door of the
machine. The full menu will be displayed.
Note:
If the machine has a numerical or alphanumeric keypad on the front, all
the functions are available with the door closed or open, after a
maintenance card is inserted.
Moving through
the menu
Moving up a level in
the menu structure
Moving vertically to
display the options
Validating the
required selection
D5140
Moving horizontally
to select an option
Strada Rapide - Operation manual
28
9.3
Basic programming functions
• Press F on the keypad to access the maintenance menu or enter the "door
open" option code.
• Select the programming function number from the list below, for example "1"
(time setting).
• Validate with "V".
At the end of an on-site programming function, after you Validate with "V" (or
Cancel with "C"), the parking terminal will ask:
CONFIRM?
YES: 1 NO: 2
or
CANCEL?
YES: 1 NO: 2
IMPORTANT:
Do not try to use other maintenance function numbers without the
consent of the technical service.
Function 1 - Setting the date and time
Enter the current date, say 9.57 a.m. on Friday September 22nd 2000.
• The day flashes ........... enter "22" then "⇒".
• The month flashes ....... enter "09" then "⇒".
• The year flashes .......... enter "00" then "⇒".
• The time flashes.......... enter "09" then "⇒".
• The minutes flash ........ enter "57" then "V".
IMPORTANT:
The terminal will automatically display the day of the week, Friday in this
case.
Strada Rapide - Operation manual
29
Function 12 - Setting the terminal number and town identifier
Enter the parking terminal number - e.g. 25340002. The number is on the
statistics ticket and is the same as the number on the plate on the housing, if there
is such a plate. It is the reference in the Parkfolio system and for other
administrative purposes.
MACHINE NUMBER
00000000
• Key "V".
• The last four figures flash .....................................enter "2" then "⇒".
• The first four figures flash.....................................enter "2534" then "V".
Function 14 - Setting the ticket stock level
This function makes the green warning LED go on when the ticket stock drops to a
certain level.
When you change the ticket roll, press T and validate the ticket roll change by
pressing key V. The counter is reset to 9999.
After that, the terminal will count down every printed ticket. At the end of the
roll, there is:
• a double black dot meaning that 500 tickets are remaining, which sets the
counter to 499;
• a triple black dot meaning that 200 tickets are remaining, which sets the
counter to 199.
That means that for an alarm over 499, e.g. 600, you must calculate as follows:
(9999 - 4500 (roll with 4500 tickets)) + 600 = 6099
That means that for a roll with 4500 tickets and a 600-ticket alarm, the limit must
be set to 6099.
LOW TICKET
COUNT 0000
Enter "6099" then "V".
For an alarm below 500, enter the desired value.
E.g. for 180 tickets, enter "0180", and "V".
Function 26 - Copy of collection ticket
This function is used to print a copy of the collection ticket to facilitate
administrative and financial tracking of the parking terminal.
Strada Rapide - Operation manual
30
Function 53 - Periodic statement
This function is used to print a weekly or monthly accounting statement. Enter the
number of the month or the day of the week (Monday being 1).
The other basic functions are as follows:
Function 95 - Printing the power supply voltages
(see section "Tickets")
Function 96 - Reading (and clearing) the red failure LED indication
(see section on Warnings and Failures)
Function 97 - Reading (and clearing) the green warning LED indication
(see section on Warnings and Failures)
NOTE:
Functions 96 and 97 do not offer the possibility to cancel failures or
warnings from the removable cash box.
Strada Rapide - Operation manual
31
10. Warnings and failures
10.1 Green warning LED
A flashing green LED is an early warning signal which does not put the parking
terminal out of service. It only indicates that work is required, e.g. when the ticket
stock is almost empty or when the battery charge is low.
Displaying and clearing warnings
You can read the "DIAGNOSTIC" code of warnings and failures in hexadecimal
numbers without opening the housing door – keep the red Cancel pressed in and
then press the green Validate button as many times as there are codes.
An alternative solution is to open the housing door and select function F.
Code
Warning message
4203
ON-LOAD BATTERY
FAULT
The battery voltage is low
during use.
Change the battery.
4204
NO-LOAD BATTERY
FAULT
The battery voltage is low
when idle.
Change the battery.
4206
NUMBER OF
TICKETS BELOW
The number of tickets in the
stock has dropped below the
limit set by function 14.
Change the ticket roll or
modify the ticket limit.
4100
COIN BOX COIN
FAULT
The number of coins in the
coin box is greater than the
set limit.
Collect the coins.
PAPER JAM FAULT
Printer or ticket bowl
jammed (option).
Remove the paper from
the ticket circuit. Refer
to the "Troubleshooting"
section.
4209
Problem
Solution
After the operation, use function DIAGNOSTICS to clear the warning message.
Strada Rapide - Operation manual
32
10.2 Red failure LED
A flashing red LED means that the terminal is out of service. Please contact the
technical department and provide the following information:
• Failure code number;
• Failure message as per list below;
• If possible, a test ticket.
Code
420A
4000
4001
4101
4103
4200
4201
4202
4203
4204
4205
7000
7001
Failure message
DETECTION
PAPER JAM
ON-LOAD BATTERY
MEASUREMENT
NO-LOAD BATTERY
MEASUREMENT
COIN BOX COIN FAULT
NO END OF
COLLECTION
PRINTER FAILURE,
FEED
PRINTER FAILURE,
CUTTING
PRINTER FAILURE,
FEED SENSOR
PRINTER FAILURE,
CUTTING SENSOR
NO PAPER
PRINTER
PRINTER FAILURE,
DIALOGUE WITH MAIN
BOARD
DOOR OPEN
TICKET FORBIDDEN
COIN JAM
DETECTED
Problem
Printer or ticket bowl jammed
(option).
The buffer battery voltage is
too low when idle.
The buffer battery voltage is
too low when idle.
The coin box cannot accept
any more coins.
Collection door not properly
closed.
Solution
Remove the paper from the
ticket circuit.
Printer blocked or failed.
Check printer operation.
Printer blocked or failed.
Check printer operation.
Printer blocked or failed.
Check printer operation.
Printer blocked or failed.
Check printer operation.
No more tickets.
Change the ticket roll.
Printer blocked or failed.
Check printer operation.
The housing door is open.
Coin or object jammed in
selector.
Change the battery.
Change the battery.
Collect the coins.
Check if the doors are closed
correctly.
Check if the housing door is
closed correctly.
If no return, open the housing
door to clear the coin tube.
Data cannot be downloaded when failures 4000, 4001 or 4002 occur.
Displaying and clearing failures
This procedure is identical as with the green warning LED above. Use function
DIAGNOSTICS.
Strada Rapide - Operation manual
33
10.3 Removable cash box failure codes
In the event of any malfunctioning of the removable cash box:
• If the terminal offers the facility to use several payment methods, the
collection malfunctioning LEDs are green and payment with coins is
impossible, but payment by card remains possible.
• If payment with coins is the only payment method, the malfunctioning LEDs
are red.
Code
Failure message
Problem
Communication problem between
MB and cash box
Solution
Contact the technical
department
9001
COMM. FAULT MCB
9003
MCB. LOCK FAULT
The cash box activator cannot be
locked
Contact the technical
department
9004
MCB. UNLOCK FAULT
The cash box activator cannot be
unlocked
Contact the technical
department
Complete the collection
This fault is cancelled
automatically when a
collection is completed
correctly (cash box present
and door closed)
9005
MCB TM FAULT
The cash box cannot be detected
when the door is closed.
9006
MCB SENSOR FAULT
Cash box sensors faulty
Contact the technical
department
9007
MCB SENSOR FAULT
The door is not closed
Contact the technical
department
9008
MCB PROG. FAULT
The cash box has not been
programmed correctly
Contact the technical
department
9009
MCB FAULT FAULT
The cash box sensors have
changed status away from a
collection, leading to a suspected
fraud attempt
Contact the technical
department
900A
MCB COLLECTION NOT
COMPLETED FAULT
The main board power supply has
been cut off during a collection
phase.
Contact the technical
department
Strada Rapide - Operation manual
34
11. Cleaning
11.1 Outer surfaces
The coating of the outer surface is designed to withstand graffiti, stickers,
scratches and blows. Clean the outside with a soap solution. If required, use an
appropriate solvent with all due precautions. Before using a powerful cleaning
agent, always do a small test in a concealed location.
"Decap"ront", which features in the Supplies list, is the recommended cleaning
agent for graffiti on the outer surfaces, with the exception of the areas below:
Solar top and information panels
Use a mixture of 50 % Decap’ront
and 50 % Chemsearch Zoff for
graffiti that do not come off with
Decap’ront alone.
Do not clean this panel
with Decap’ront!
D5138
For exceptionally stubborn
graffiti, apply the cleaning agent
directly.
NEVER USE:
• metal brushes or steel wool, which can damage the surface coating;
• high pressure water jets, which can damage the seals or flood the
housing;
• solvents on the screen or front panel.
Strada Rapide - Operation manual
35
11.2 Inside of the housing
• Always switch the parking terminal off before cleaning the inside of the
housing.
• Use a dry cloth only.
• Protect the rubber gasket on the door with talc (or equivalent) in order to
keep it in place when the door is opened in cold weather.
IMPORTANT:
NEVER USE a vacuum cleaner. This could damage the components.
Strada Rapide - Operation manual
36
12. Troubleshooting
Always switch the terminal off with the On / Off switch on the main board.
Symptom
Electrical
failure.
Ticket jam.
Problem
Change the buffer battery if the
voltage < 10 volts.
The parking terminal
Large number of ticket transactions
does not operate if
in a very short time.
the buffer battery
Solar panel covered, damaged or
voltage is low.
disconnected. Check the panel for
dirt, especially in the autumn and
early spring. Dust, leaves and other
objects can cover the panel.
Refer to the
Faulty buffer battery which does
"Tickets" section for
not retain a sufficient charge.
obtaining voltage
Contact the technical service to
measurements.
determine the reason for insufficient
charging.
The printer motor is
working but does not
issue tickets.
The starting edge of
the ticket is jammed
in the printer or
bowl.
The red
collection
indicator is
flashing
Solution
•
•
•
Open the housing door and
inspect. The jam is generally
visible.
Pull the paper up to remove it
from the printer.
Reload and check if the printer is
operating correctly as stated in the
"Replenishing supplies - Ticket roll"
section.
Check the key/lock interface.
Collection not
possible
Try with another collection key.
If that does not succeed. Contact the
technical department for repairs.
Strada Rapide - Operation manual
37
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