V220.GSM.RG.042304 Reference Guide Motorola V220

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V220
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Welcome
Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola V220
GSM wireless phone.
This guide is a companion to the Start Here user’s guide that is packaged with the Motorola V220 GSM wireless phone. Refer to
the Start Here guide for general information about using the phone. This guide contains information about topics and features
that are not covered in detail in the Start Here guide.
Note: This guide is not a replacement for the Start Here guide that you received with your wireless phone. You should retain your Start Here guide. The
Start Here guide contains important safety, instructional, and general information on the use of your wireless phone that is not included in this guide. You
are encouraged to review your Start Here guide whenever you have any questions concerning the use of your phone.

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
All other product or service names are the property of their respective owners.
© Motorola, Inc., 2004.
The information contained in Motorola's user's guides is believed to be correct at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice. The contents of Motorola’s user's guides are provided “as is.” Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose,
are made in relation to the accuracy, reliability, or contents of this guide.
Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.
Manual Number: 6809482A71-0

Menu Map
Main Menu
n Phonebook
s Recent Calls

• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Call Cost
• Data Times
• Data Volumes
Messages
• Create Message
• Message Inbox
• Voicemail
• Browser Msgs
• Info Services
• Quick Notes
• Outbox
• Drafts
• MMS Templates
Office Tools
• SIM Tool Kit Apps *
• Calculator
• Datebook
• Shortcuts
• Alarm Clock
• Chat
• Dialing Services
• Fixed Dial
• Service Dial *
• Quick Dial *
Games & Apps

Web Access
• Browser
• Web Shortcuts
• Stored Pages
• History
• Go To URL
• Browser Setup
• Web Sessions
Multimedia
• Themes
• Camera
• Pictures
• Sounds
• MotoMixer
• Videos
IM
• Log In
• Offline Convs.
• Offline Settings
• Help
Settings
• (see next page)

* optional features
This is the standard main
menu layout. Menu
organization and feature
names may vary on your
phone. Not all features may
be available on your phone.

Settings Menu
l Personalize

t
H

• Home Screen
• Main Menu
• Color Style
• Greeting
• Wallpaper
• Screen Saver
• Quick Dial
Ring Styles
• Style
• style Detail
Call Forward
• Voice Calls
• Fax Calls
• Data Calls
• Cancel All
• Forward Status
In-Call Setup
• In-Call Timer
• Call Cost Setup
• My Caller ID
• Talk and Fax
• Answer Options
• Call Waiting
Initial Setup
• Time and Date
• 1-Touch Dial
• Display Timeout
• Backlight
• Scroll
• Language
• Contrast
• DTMF
• Master Reset
• Master Clear
Phone Status
• My Tel. Numbers
• Credit Info/Available *
• Active Line
• Battery Meter
• Other Information

S
J

Headset
• Auto Answer
• Voice Dial
Car Settings
• Auto Answer
• Auto Handsfree
• Power-off Delay
• Charger Time
Network
• New Network
• Network Setup
• Available Networks
• My Network List
• Service Tone
• Call Drop Tone
Security
• Phone Lock
• Lock Application
• Fixed Dial
• Call Barring
• SIM PIN
• New Passwords
Java Settings
• Java App Loader
• Java System
• Delete All Apps
• App Vibration
• App Volume
• App Priority
• App Backlight

Contents
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up the Message Inbox . . . . . . . . . . . . . . . . . . . . 5
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . 5
Sending a Quick Note Text Message . . . . . . . . . . . . . . . 6
Sending a Multimedia Message . . . . . . . . . . . . . . . . . . . 6
Using MMS Templates . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Sending a Multimedia Letter . . . . . . . . . . . . . . . . . . . . . . 7
Viewing the Status of Sent Messages. . . . . . . . . . . . . . . 8
Tips For Sending Messages . . . . . . . . . . . . . . . . . . . . . . 8
Receiving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Reading, Locking, or Deleting a Message. . . . . . . . . . . . 9
Storing an Object from a Message . . . . . . . . . . . . . . . . . 9
Reading Browser Messages . . . . . . . . . . . . . . . . . . . . . . 9
Reading Information Service Messages . . . . . . . . . . . . 10
Using Instant Messaging. . . . . . . . . . . . . . . . . . . . . . . . 11
Using Chat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting Up Your Phonebook . . . . . . . . . . . . . . . . . . . . . 14
Creating a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . 14
Creating a Group Mailing List . . . . . . . . . . . . . . . . . . . . 15
Storing a PIN Code With a Phone Number. . . . . . . . . . 15
Recording a Voice Name For a Phonebook Entry. . . . . 15
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . 16
Storing Longer Numbers . . . . . . . . . . . . . . . . . . . . . . . . 16
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . 16
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . 16
Sorting the Phonebook List . . . . . . . . . . . . . . . . . . . . . . 16
Setting the Primary Number for a Phonebook Entry . . . 17
Using Phonebook Category Views . . . . . . . . . . . . . . . . 17
Copying Phonebook Entries . . . . . . . . . . . . . . . . . . . . . 18
Checking Phonebook Capacity . . . . . . . . . . . . . . . . . . . 18
Setting 1-Touch Dial Preference . . . . . . . . . . . . . . . . . . 18
Personalizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . 19
Personalizing a Ring Style . . . . . . . . . . . . . . . . . . . . . . 19
Activating Ringer IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting Ringer or Keypad Volume . . . . . . . . . . . . . . . . . 19
Setting Reminders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting a Personal Greeting . . . . . . . . . . . . . . . . . . . . . 19
Setting Display Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Selecting the Clock View. . . . . . . . . . . . . . . . . . . . . . . . 19
Showing or Hiding Menu Icons . . . . . . . . . . . . . . . . . . . 19
Personalizing Home Screen Keys and Icons. . . . . . . . . 20
Setting the Menu View . . . . . . . . . . . . . . . . . . . . . . . . . 20
Personalizing the Menu . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting the Menu Language . . . . . . . . . . . . . . . . . . . . . 20
Setting Menu Scroll Behavior . . . . . . . . . . . . . . . . . . . . 20
Resetting All Options. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Clearing All Stored Information . . . . . . . . . . . . . . . . . . . 20
Creating and Using Shortcuts . . . . . . . . . . . . . . . . . . . . 20
Getting More Out of Your Phone . . . . . . . . . . . . . . . . . . 22
Making a Conference Call . . . . . . . . . . . . . . . . . . . . . . . 22
Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Fixed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Service Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using Quick Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4

Using DTMF Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Handsfree Features . . . . . . . . . . . . . . . . . . . . . . .
Making Data and Fax Calls. . . . . . . . . . . . . . . . . . . . . . .
Adjusting Network Settings. . . . . . . . . . . . . . . . . . . . . . .
Monitoring Battery Charge . . . . . . . . . . . . . . . . . . . . . . .
Viewing Phone Specifications. . . . . . . . . . . . . . . . . . . . .
Personal Organizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locking the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locking and Unlocking Applications . . . . . . . . . . . . . . . .
News and Entertainment . . . . . . . . . . . . . . . . . . . . . . . . .
Micro-Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Photos and Pictures . . . . . . . . . . . . . . . . . . . . . . .
Using Video Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Games and Applications. . . . . . . . . . . . . . . . . . . . . . . . .
Editing Sounds with MotoMixer. . . . . . . . . . . . . . . . . . . .
Creating Ring Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SIM Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23
23
26
27
27
29
29
30
30
31
32
33
33
33
34
34
35
35
36
37
38
39
40
40
41
44

Messages
032380o

You can send and receive messages containing a
variety of media objects, including text, photos,
pictures, animations, sounds, voice records, and
video clips.

Setting Up the Message Inbox

Option
Email Gateway

SMS Alert

You must set up your message inbox before you can send
and receive messages.

Find the Feature

M > Messages
M > Message Setup

To set up the message inbox, configure the following
settings. Actual field names and values may vary
depending on the technologies available to your service
provider. Some settings may not be available for all phone
models.
Description
Set up the following Multimedia
Messaging Service (MMS)
features:
• Hide Fields: Specify which fields are hidden when
composing a multimedia message or letter.
• Autosignature: Create a signature you can append to
outgoing multimedia messages and letters.
• Download: choose to download new messages
automatically, or to Defer (see page 8).
• Filter: Reject incoming multimedia messages and
letters from specific senders.
• Expire After: Number of days your network should
attempt to send undelivered multimedia messages
and letters.
• Reply Type: Standard type of reply to send to a
received MMS message—(SMS) short text
message, multimedia message, or multimedia letter.
• Size Limit: Maximum size of incoming multimedia
message to be downloaded to your phone.
• Server Info: Select the server you want to use
(information may be viewable only).
Inbox View
Display sender or subject
information with a multimedia
message or letter.
Srvce Center No
Number of the service center that
handles your outgoing text
messages.
Auto Cleanup
Specify the number of days you
want to keep messages in the
inbox, or number of messages
you want to keep.

Use GPRS

Messages

Note: Usually, your service provider has already set up the
message inbox for you.

Description
Port number for the email gateway
that handles your outgoing email
messages (required to send a text
message to an email address).
Activate or deactivate reminders
and alerts for Short Message
Service (SMS) text messages that
you receive during a call.
Use a high-speed GPRS
connection to send and receive
text messages.

Sending a Text Message
032380o

You can send an SMS text message to other
wireless phone users, and to email addresses.

Find the Feature

M > Messages
> Create Message
> New Short Msg

Press
1 keypad keys

To
enter the text message

Option
MMS Message Setup

or
INSERT (+)

2 OK (+)
3 S

insert a quick note, picture,
animation, sound, or contact
information
store the message
scroll to a Send To option:
Highlight [One Time Entry] to enter
one or more phone numbers
and/or email addresses.
Highlight [New Phonebook Entry] to
enter a number/address and
add it to the phonebook

4 SELECT (+)
or
ADD (+)

5 CHANGE (-)
6 keypad keys
7 OK (+)

Or highlight an existing
phonebook entry.
select [One Time Entry] or
[New Phonebook Entry]
add a phonebook entry to the
recipients list
Press DONE (+) to store the
numbers/addresses you add.
select Subject
enter the subject
store the subject

Press
8 SEND (+)
or
M

To
send the message
send the message, view
message details, save the
message in the drafts folder,
or cancel the message

Messages

Sending a Quick Note Text
Message
032380o

Quick notes are prewritten text messages that
you can send quickly (for example, On my way). You
can also create new quick notes.

Find the Feature

M > Messages > Quick Notes

Press
1 S
2 READ (+)

To
scroll to the quick note
read the quick note

or
M

open the Quick Note Menu to
perform other procedures

The Quick Note Menu can include the following options:
Option
New
Edit
Delete
Send

Description
Create a new quick note.
Edit the quick note.
Delete the quick note.
Open a new message with the
quick note in the Msg field.

Sending a Multimedia Message
An MMS multimedia message contains one or
more slides with text and embedded media
objects, synchronized in a single presentation.
You can send the message to other wireless
phone users, and to email addresses.
032380o

Tip: The layout of all slides is determined by the layout of
the first slide to contain both text and a picture or video
clip. Place the cursor in the first half of the slide text to
insert a picture or video clip above the text. Place the
cursor in the second half of the slide text to insert a picture
or video clip below the text.
Find the Feature

Press
1 keypad keys
2 M
3 S

M > Messages
> Create Message
> New Multimedia Msg
To
enter slide text
open the MMS Menu
scroll to Insert

Press
4 SELECT (+)
5 S

6 SELECT (+)
7 S
8 SELECT (+)

9 M
10 S
11 SELECT (+)
12 S
13 SELECT (+)

To
display a list of items you can
insert
scroll to Picture, Voice Record,
Sound, Soundtrack, Video, Quick Note,
Contact Info, or MMS Templates
select the file type
highlight the file you want
insert the file
To add another slide to the
message, continue to step 9.
open the MMS Menu to insert a
new slide
scroll to Insert
display a list of items you can
insert
scroll to New Page
insert a new slide after the
current slide
Repeat steps 1 to 8 to enter
contents for the new slide.

To edit the multimedia message, press M to open the
MMS Menu. The MMS Menu can include the following options:

Option
Insert

Delete Audio
Delete Page
Preview
Set Page Timing
Next Page
Previous Page
Entry Mode
Entry Setup

Description
Insert a Picture, Voice Record, Sound,
Soundtrack, Video, New Page, Quick Note,
or MMS Template.
Delete the sound file attached to
the current slide.
Delete the current slide.
Play the multimedia message.
Set the number of seconds each
slide is displayed.
Advance to next slide.
Go back to previous slide.
Select the text entry method.
Set primary and secondary text
entry methods.

When you finish composing the multimedia message:
Press
1 OK (+)
2 S

To
store the message
scroll to a Send To option:
Highlight [One Time Entry] to enter
one or more phone numbers
and/or email addresses.
Highlight [New Phonebook Entry] to
enter a number/address and
add it to the phonebook.
Or highlight an existing
phonebook entry.

Press
3 SELECT (+)
or
ADD (+)

To
select [One Time Entry] or
[New Phonebook Entry]

Press
keypad keys

add a phonebook entry to the
recipients list
Press DONE (+) to store the
numbers/addresses you add.
scroll to Subject

4 S

032380o

CHANGE (-)

keypad keys
OK (+)
CHANGE (-)
S
SELECT (+)
S
SELECT (+)
BACK (-)
S
CHANGE (-)
ADD (+) or
REMOVE (+)
17 DONE (-)
18 SEND (+)
or
M

select Subject
enter the subject
store the subject
select Attachments
scroll to Picture, Sound, or Video
select the file type
highlight the file you want
attach the file
return to the message editor
scroll to Receipt
select Receipt
activate/deactivate the
delivery report
return to the message editor
send the message
send the message, view
message details, save the
message in the drafts folder,
or cancel the message

Using MMS Templates
032380o

MMS templates are multimedia message
templates with preloaded media content. You can
select an MMS template and use it as you would
for a multimedia message.

If a media object in a template cannot be edited, you will
be unable to highlight the object.
Find the Feature

M > Messages
> Create Message
> MMS Templates

insert a quick note, media
object, voice record, or
contact info

You can insert media objects into the letter as you type it.
Photos, pictures, and animations display in the letter.
Sounds and video clips are represented by a sound file or
video clip indicator.
To insert a media object at the cursor location:
Press
1 M
2 S
3 SELECT (+)
4 S
5 SELECT (+)
6 S
7 SELECT (+)

To
open the Msg menu
scroll to Insert Options
display a list of items you can
insert
scroll to Quick Note, Picture, Sound,
Video, Voice Record, or Contact Info
select the file type
highlight the file you want
insert the file

Messages

5
6
7
8
9
10
11
12
13
14
15
16

or
INSERT (+)

To
enter text for the letter

To edit the multimedia letter, press M to open the Msg
menu. The Msg menu can include the following options:
Option
Insert Options
Copy Text

Description
Insert a Quick Note, Picture, Sound, Video,
Voice Record, or Contact Info.
Copy some letter text.

Cut Text

Position the cursor at the start
location, press START (+), highlight
the text, then press COPY (+).
Cut some letter text.

Copy All Text
Cut All Text
Paste
Entry Mode
Entry Setup

Position the cursor at the start
location, press START (+), highlight
the text, then press CUT (+).
Copy all letter text.
Cut all letter text.
Paste copied or cut text at the
cursor location.
Select the text entry method.
Set primary and secondary text
entry methods.

Sending a Multimedia Letter
An MMS letter can contain media objects inserted
within a text message, and/or media objects
attached to the message. You can send the letter
to other wireless phone users, and to email
addresses.
032380o

Find the Feature

M > Messages
> Create Message
> New Letter
7

When you finish composing the letter:
Press
1 OK (+)
2 S

To
store the letter
scroll to a Send To option:

Messages

Highlight [One Time Entry] to enter
one or more phone numbers
and/or email addresses.

3 SELECT (+)
or
ADD (+)
4
5
6
7
8
9
10
11
12
13
14
15
16
17

DONE (-)

S
CHANGE (-)
keypad keys
OK (+)
CHANGE (-)
S
SELECT (+)
S
SELECT (+)
BACK (-)
S
CHANGE (-)
ADD (+) or
REMOVE (+)
18 DONE (-)
19 SEND (+)
or
M

Tips For Sending Messages
• Press # to select a text entry method when you enter
message text.

Highlight [New Phonebook Entry] to
enter a number/address and
add it to the phonebook

• When you enter a text message, a counter at the top
of the display switches between the number of pages
you have written (preceded by a *), and the number of
characters left on the current page. Network charges
are based on the number of pages sent.

Or highlight an existing
phonebook entry.
select [One Time Entry] or
[New Phonebook Entry]

• When you enter a multimedia message or multimedia
letter, a counter at the top of the display shows the
current message/letter size. Network charges are
based on the size of the message/letter.

add a phonebook entry to the
recipients list
store the numbers/addresses
scroll to Subject
select Subject
enter the subject
store the subject
select Attachments
scroll to Picture, Sound, or Video
select the file type
highlight the file you want
attach the file
return to the message editor
scroll to Receipt
select Receipt
activate/deactivate the
delivery report
return to the message editor
send the message

• When you manually enter phone numbers and/or
email addresses in the To field, you must insert a
space between each entry. Press S to the right to
insert a space between each phone number or email
address.

send the message, view
message details, save the
message in the drafts folder,
or cancel the message

Receiving a Message
032380o

When you receive a message, your phone
displays the g (message waiting) indicator and a
New Message notification, and sounds an alert.

Press
READ (+)

To
open the message

If reminders are turned on, your phone sends a reminder
at regular intervals until you close the new message
notification, read the message, or turn off your phone.
When your phone displays Memory is Full!, you must delete
some existing messages from your inbox, outbox, or drafts
folder to receive new messages.
Multimedia messages that you receive can contain
different media objects:
• Photos, pictures, and animations are displayed as you
read the message.
• A sound file or video clip begins playing when its slide
is displayed. Use the volume keys to adjust the
volume as the sound file or video clip plays.

Viewing the Status of Sent
Messages

Note: In a multimedia letter, you may have to highlight
an indicator embedded in the text to play a sound file
or video clip.

Messages that you send are stored in the outbox.

• Attached files are added to the end of the message.
To open the attachment, highlight the file indicator/
filename and press VIEW (+) (image file type),
PLAY (+) (sound file or video clip), or OPEN (+) (object
such as phonebook or datebook entry, or unknown file
type).

Find the Feature

M > Messages > Outbox

Messages in the outbox are sorted from newest to oldest.
The following indicators show message status:
< = sending in progress
> = sending failed

For additional information, highlight a message and press
M > Message Status.

i = sent

Reading, Locking, or Deleting a
Message

Option
Chat

Messages in the message inbox are sorted from newest to
oldest. The following indicators show message status:

Setup

h = unread
j = read
{ = read and locked

n = unread (with
attachment)
l = read (with
attachment)
o = read and locked
(with attachment)

Find the Feature

M > Messages > Message Inbox

Press
1 S
2 READ (+)

To
scroll to the message
open the message

or
M

open the Message Menu to
perform other procedures

The Message Menu can include the following options:
Option
Call Back

Go To

Replay
Reply

Reply To All

Forward
Lock or Unlock
Store

Delete
Create Message

Description
Call the number in the message
header or embedded in the
message.
Launch the micro-browser and go
to a Web address (URL)
embedded in the message.
Replay a multimedia message.
Open a new message, with the
sender’s number or email address
in the To field.
Open a new message, with the
sender’s number/address in the To
field, and all other recipients listed
in the Cc field.
Open a copy of the message, with
an empty To field.
Lock or unlock the message.
Display a list of storable items,
including inserted and attached
files, and the sender’s number or
email address.
Delete the message.
Open a new message.

Storing an Object from a
Message
032380o

To store a media object contained in a multimedia
message or letter, go to the slide that contains the
object, or highlight the object in the letter, and
then:

Press
1 M
2 S
3 SELECT (+)
4 S
5 SELECT (+)

6 S
7 STORE (+)
8 S

9 SELECT (+)

To
open the Message Menu
scroll to Store
display a list of storable items
scroll to File
display the name of the
object(s) in the current slide,
or the name of the highlighted
object in the letter
highlight the object filename,
if necessary
view storage options
scroll to Store Only,
Apply as Wallpaper,
Apply as Screen Saver,
Apply as Ring Tone, or
Apply as Power Up Animation (only
options appropriate to the file
type are listed)
perform the storage option of
your choice

Messages

The oldest messages are deleted automatically as
specified by the inbox Cleanup setting. If you want to save a
message, you should lock it to prevent it from being
deleted during cleanup.

Description
Start a chat session with the
sender.
Open the message inbox setup
menu.

Reading Browser Messages
032380o

Your network’s Web server can send you browser
messages that you can read in your microbrowser.

When you receive a browser message, your phone
displays the g (message waiting) indicator and a
New Browser Message notification, and sounds an alert.
Press
1 GO TO (+)
or
EXIT (-)

To
launch the micro-browser and
view the message
close the new message
notification

To view your browser messages at any time:
Find the Feature

M > Messages > Browser Msgs

Press
1 S
2 SELECT (+)

To
scroll to a message
open the message

Press
14 S

Reading Information Service
Messages

Messages

032380o

Information service messages are broadcast
messages that you can receive, such as stock
updates or news headlines.

Setting Up the Information Services
Message Inbox

16 CHANGE (+)
17 S

You must set up your information services message inbox
before you can receive information services messages.
Note: Usually, your service provider has already set up the
information services message inbox for you.
Find the Feature

M > Messages
M > Info Srvc Setup

Press
1 CHANGE (+)
2 S

To
change the Service setting
scroll to On or Off to turn cell
broadcasts on or off
Note: Your phone may
provide an additional
Browser Services option on
this menu.

3 SELECT (+)
4 SELECT (+)
5 S

6 BACK (-)

7 CHANGE (+)
8 keypad keys
9 OK (+)
10 CHANGE (+)
11 S

12 SELECT (+)
13 CHANGE (+)

15 DONE (-)

See page 35.
select the service setting
select Active Channels to set the
subscription channels
scroll to an active channel
that you want to disable, or
scroll to [New Channel] to add a
new channel
return to the cell broadcast
menu when you are finished
setting subscription channels
change the Quick View channel
enter the quick view channel
number
store the quick view channel
number
change the Save Q.View setting
scroll to Yes or No to set
whether you want to save
single-line quick view
messages in the inbox
store the save setting
change the Languages setting

18 DONE (-)

To
scroll to Lang2 through Lang4
and set the languages in
which you want to accept cell
broadcasts
Note: You cannot change
the Lang1 setting. Lang1 is the
default phone language
set on the Initial Setup menu.
return to the cell broadcast
menu when you are finished
setting broadcast languages
change the Auto Cleanup setting
scroll to the number of days
you want to keep messages
in the inbox, or the number of
messages you want to keep
save the information services
message inbox settings

Receiving an Information Services
Message
When you receive a lengthy information services
message, your phone displays the h (message waiting)
indicator and a New Message notification, and sounds an alert.
Press
READ (+)

To
open the message

If the new message is a short quick view message, it
displays in your screen.
See page 11).
If reminders are turned on, your phone sends a reminder
at regular intervals until you close the new message
notification, read the message, or turn off your phone.
When your phone displays Memory is Full!, you must delete
some existing messages from your inbox, outbox, or drafts
folder to receive new messages.

Reading, Locking, or Deleting an
Information Services Message
Messages in the information services message inbox are
sorted from newest to oldest. The following indicators
show message status:
h = unread
{ = read and locked

j = read

The oldest messages are deleted automatically as
specified by the inbox Cleanup setting. If you want to save
a message, you should lock it to prevent it from being
deleted during cleanup.
Find the Feature

M > Messages > Info Services

Press
1 S
2 READ (+)

To
scroll to the message
open the message

or
M

open the Info Srvc Menu to
perform other procedures

Press
1 keypad keys
2 OK (+)
3 keypad keys

5 S
6 SELECT (+)

Tip: To log in
automatically next time,
scroll to Offline Settings
> Auto Login after you submit
your password.
scroll to your Contact List
view the Contact List

The Info Srvc Menu can include the following options:
Option
Call Back

Go To

Forward
Lock or Unlock
Store Number or
Store Address

Delete
Delete All
Setup

Description
Call the number in the message
header or embedded in the
message.
Launch the micro-browser and go
to a Web address (URL)
embedded in the message.
Open a copy of the message, with
an empty To field.
Lock or unlock the message.
Open a new phonebook entry with
the message’s embedded number
or email address in the No. or Email
field.
Delete the message.
Delete all inbox messages.
Open the information services
message inbox setup menu.

Read and Save a Quick View Message
Quick view messages are short information service
messages that display in your screen. Your phone alerts
you when you receive a new quick view message.
Action
Read the quick view message, then press O to
delete it.
If the message is more than 2 lines, you can press SAVE () to save it in your information services inbox. To
automatically save quick view messages, see page 10.
Note: Broadcast or browser services send quick view
messages on quick view channels. To set up a quick view
channel, see page 10.

Using Instant Messaging
032380o

Use instant messaging to exchange messages in
real time with other wireless phone users. The
messages you send display immediately on the
other users’ phones.

Your Contact List is sorted by online status:

Messages

4 OK (+)

To
enter your IM ID
submit your IM ID
enter your Password (casesensitive)
submit your Password

• Conversations display first. These are online IM users
having active conversations with you. Press VIEW (+)
to open your conversation with them.
• Online Contacts are logged in to IM. Press SEND IM (+) to
send the person a message. A _ (busy) indicator
shows that someone is busy and unable to respond.
• Offline Contacts are logged out of IM. An & (alert)
indicator shows that you have set an alert for the
person. You can press SEND IM (+) to send a message,
in case the person has logged in since you refreshed
your list.
Note: To refresh your Contact List, press M > Refresh List
while viewing the list.

Sending and Receiving Instant Messages
When you log in to IM, you can exchange messages with
other IM users.
Press
1 S
2 SEND IM (+)
or
VIEW (+)
3 keypad keys
4 SEND (+)

To
scroll to a name on the
Contact List
start a conversation with the
person
open a conversation in
progress
enter message text
send the message

Your phone displays the conversation history, where you
can see the text you sent and the person’s replies as they
arrive. In the conversation display, you can:

Logging In To IM
Find the Feature

M > IM > Log In

Press
BACK (-)

Messages

To
return to the Contact List, where you
can open more conversations
return to the home screen, without
logging out of IM or closing the
conversation

Note: Your phone displays d
New IM if you receive a message
while on the home screen or in
another application.
M > Contact Info view the screen name and online
status of the person in this
conversation
M > Add Contact add the screen name to your
Contact List
M
end the conversation
> End Conversation
Note: If you log out of IM, you can still view the
conversation text by pressing M > IM > Offline Convs. from
the home screen. Turning off your phone erases the
conversations.

Setting Your Online Status
When you log in to IM, your online status is visible to other
IM users. To set your online status:
Press
1 S
2 SELECT (+)
3 S
4 SELECT (+)

To
scroll to My Status
select the option
scroll to Available, Busy, or Invisible
select the status setting

Setting Up IM
Adding and Removing Contacts
To add a name, open your Contact List or a conversation and
press M > Add Contact. If you are not in a conversation,
enter the new screen name and press OK (+). IM returns
an error if it cannot verify the name on the server.

The IM Online menu displays when you log in, and when you
press BACK (+) from your Contact List.

Setting Your IM Alert
IM can sound an alert when new messages arrive, or
when a person for whom you have set an alert logs in to
IM.
To turn the IM alert on or off, select Settings > Set Sounds from
the IM Online menu.

Logging Out of IM
Select Log Out from the IM Online menu.

Using Chat
032380o

You can exchange text messages in real time with
another wireless phone user in a chat session.
The messages you send display immediately on
your chat partner’s phone.

Start a Chat Session
Find the Feature

M > Chat
M > New Chat

Press
1 keypad keys
2 OK (+)
3 S
4 keypad keys

To
enter your Chat Name
submit your Chat Name
scroll to To
enter your chat partner’s
phone number

or
BROWSE (+)

5 OK (+)
6 S
7 keypad keys

select a number from the
phonebook or recent calls
lists
store the number
scroll to Msg
enter your first chat message

or
INSERT (+)
8 OK (+)

insert a quick note
send the chat message

9 CHAT (+)
10 OK (+)

When your chat partner
replies, the reply displays
below your text.
enter a reply to your partner
send your reply

To remove a name from your Contact List, highlight the name
and press M > Delete Contact.

Setting an Alert for Offline Contacts
To receive notification when someone logs in to IM,
highlight the name in your Contact List and press M
> Set Online Alert.

Setting Your Busy Message
If you are logged in to IM but not responding to new
messages, you can set the _ (busy) indicator to display
next to your name in everyone else’s Contact List. From the
IM Online menu, select My Status > Busy.
To create or edit a busy message that is automatically sent
to IM users attempting to contact you, select Busy Message
from the IM Online menu.
12

• You can start a chat session from a text message.
Press M and select Chat to start a new session with
the sender’s Reply To number in the To field.
• When your phone displays Memory is Full!, you must
delete some existing messages from your inbox,
outbox, or drafts folder to receive new chat messages.

Using the Chat Log

Ending a Chat Session

The chat log displays the messages exchanged in a chat
session.

Chat Name
Press S to
scroll and see
more text.

Chat Text
032492o

Chat
Katy>Will you be at
the meeting today?
Carlo>What time?
< Katy>10am
EXIT

Exit chat.

CHAT

Enter reply.

Press M to open submenu.

Using the Chat Menu

To
open the Chat Menu
scroll to End Chat
select End Chat
end the chat session

A chat session also ends when you turn off the phone,
answer an incoming call, or start a new chat session.
Your chat partner is not notified when you end a chat
session. If your partner sends more chat text, the phone
treats it as an incoming text message, with your chat
partner’s chat name at the beginning of the message.
If you exit the chat log without selecting End Chat, and your
chat partner sends another message, your phone notifies
you and adds it to the chat log. You can re-enter the
session by returning to the chat log.

Messages

Message
Status:
< = sending
> = failed

Newest
messages
display at
bottom of log.

Press
1 M
2 S
3 SELECT (+)
4 YES (-)

During a chat session, press M to open the Chat Menu to
perform the following procedures:
Option
New Chat
Call Partner
Call Number
Store Number
End Chat
Go to Top
Go to Bottom
Clear Log
Re-send
Send Message

Description
Open a new chat session.
Call your chat partner.
Call the number listed in the chat
log.
Create a phonebook entry for the
number listed in the chat log.
End the chat session.
Go to the top of the chat log.
Go to the bottom of the chat log.
Clear all text from the chat log.
Re-send your most recent chat
message, if it failed.
Create a new chat message.

Responding to Chat
When you receive a chat message, your phone displays
Chat from chat name, and sounds an alert.
Press
ACCEPT (+)
IGNORE (-)

To
accept the chat session
refuse the chat session

If reminders are turned on, your phone sends a reminder
at regular intervals until you respond to the chat
notification or turn off your phone.
If you receive another chat request during a chat session,
the new request displays as an incoming text message,
with the requestor’s chat name at the beginning of the
message.

Setting Up Your Phonebook
You can store a list of names and phone numbers or email
addresses in your phone’s electronic phonebook.
To see the names in your phonebook, press M
> Phonebook from the home screen. Scroll to a name and
press VIEW (+) to view the following details for the
phonebook entry.

032494o

TVCarlo Emrys
212-555-1212
Speed No.15# (P)
Category: General

Setting Up Your Phonebook

$= work
U= home
S= main
h= mobile
Z= fax
p = pager
[= email.

BACK

EDIT

Speed Dial
Number
(P) stored in
phone
(S) stored in
SIM

Press M to
open
submenu.
Return to list.

Description
Specify the entry name.

Category

Press M to select a text entry
method.
Set the category to which the list
belongs (Business, Personal, General, or
VIP).

M > Insert Wait

M > Insert 'n'

Your phone dials the preceding
digits, waits for the call to connect,
then prompts you for confirmation
before it dials the remaining
digit(s).
insert an n (number) character

Voice Name
Speed No.

Note: You cannot store a mailing
list on the SIM card.
When you are finished entering information, press DONE (-)
to store the mailing list as a phonebook entry.

Storing a PIN Code With a
Phone Number
You can store a PIN code with the phone number for calls
that require additional digits (for example, to make a calling
card call, or to retrieve voicemail or answering machine
messages). Insert one or more of the following characters
in the dialing sequence to ensure that the number dials
and connects properly:

Your phone prompts you for a
number before dialing the call.
The number you enter is inserted
into the dialing sequence in place
of the n character.
You can store a maximum of 40 digits for a phonebook
entry stored on the phone. The maximum number may
vary for entries stored on the SIM card. Each character
counts as one digit.
You cannot store a number that contains a w or n character
on the SIM card.

Recording a Voice Name For a
Phonebook Entry
You can record a voice name for a new or existing
phonebook entry. A voice name lets you call the
phonebook entry using voice dial.

Setting Up Your Phonebook

Members

You can set the phonebook to
display all entries, or display only
entries in a specified category
(see page 17).
Open the list of phonebook entries
that you can add or remove from
the mailing list.
Record a voice name for the
mailing list.
Change the default speed dial
number for the mailing list, if
desired.

Your phone dials the preceding
digits, waits for the call to connect,
then dials the remaining digit(s).
Note: If your phone does not
recognize the first pause
character, try 2 (pp).
insert a w (wait) character

A name is required for a mailing list entry. The mailing list
must contain at least one member. You can enter the
following information for a mailing list entry.
Option
Name

To
insert a p (pause) character

Note: You cannot record a voice name for an entry stored
on the SIM card.
Tip: Make your recording in a quiet location. Hold the
phone about 4 inches (10 centimeters) from your mouth,
and speak directly into the phone in a normal tone.
Find the Feature

M > Phonebook

Action
1 Press S to scroll to the entry.
2 Press VIEW (+) to view entry details.
3 Press EDIT (+) to edit the entry.
4 Press S to scroll to Voice Name.
5 Press RECORD (+) to begin recording.
6 Press and release the voice key and say the
entry’s name (within 2 seconds) to record the
voice name.
7 When prompted, press and release the voice key
and repeat the name.
8 Press DONE (-) to store the voice name.
15

Dialing a Phonebook Entry
Use one of the following procedures to call a number (or
send a text message to an email address or mailing list)
stored in your phonebook.

Phonebook List
Find the Feature

Find the Feature

M > Phonebook

Press
1 S

To
scroll to the entry

2 VIEW (+)
3 EDIT (+)

Press M to open the
Phonebook Menu to perform
various procedures on the
entry.
view entry details
edit the entry

M > Phonebook

Press
To
1 keypad key letter jump to entries that begin
with that letter (optional)
2 S
scroll to the entry
3 N
make the call

Voice Dial
Press and release the voice key and say the entry’s voice
name (within 2 seconds).

Storing Longer Numbers
Setting Up Your Phonebook

Editing a Phonebook Entry

A phonebook number can contain a maximum of 40 digits
and characters. You can create multiple phonebook entries
to store a dialing sequence that exceeds the 40-character
limit. Then you can send the entries in sequence to dial the
number.
To store a dialing sequence longer than 40 characters:
Action
1 Create a phonebook entry to store the first part
of the dialing sequence (for example, the number
for your long-distance service provider).
2 Create a second phonebook entry to store the
next part of the dialing sequence (for example,
the country code and phone number for an
international call).
3 Repeat step 2 as necessary to store the entire
dialing sequence. (For example, create a third
phonebook entry to store your calling card
number and PIN number.)
To dial a dialing sequence stored as multiple phonebook
entries:
Action
1 Dial the first phonebook entry. Perform any
pause or wait tasks, if necessary, to complete the
dialing sequence. Your phone returns to the
home screen.
2 Press M > Phonebook to reopen the phonebook.
3 Highlight the second phonebook entry, then
press M > Send Tones to send the next portion of
the dialing sequence.
4 Repeat steps 2 and 3 as necessary to send the
entire dialing sequence.

Deleting a Phonebook Entry
Find the Feature

M > Phonebook

Press
1 S
2 M
3 S
4 SELECT (+)

To
scroll to the entry
open the Phonebook Menu
scroll to Delete
select Delete

Sorting the Phonebook List
You can sort your phonebook list by name (the standard),
speed dial number, voice name, or email address.
Note: The voice name sort is identical to the name sort,
except that the entries with voice name tags display first.
Find the Feature

M > Phonebook

Press
1 M
2 S
3 SELECT (+)
4 S
5 CHANGE (+)
6 S

To
open the Phonebook Menu
scroll to Setup
select Setup
scroll to Sort by
select Sort by
scroll to Name, Speed No.,
Voice Name, or Email
7 SELECT (+)
select the sort order
If you select Speed No., Voice Name, or Email, the procedure
is complete.
If you select Name, you must specify whether you
want to view all numbers or just the primary number
for each name:
8 CHANGE (+)
change view preference
9 S
scroll to Primary Contacts or
All Contacts
10 SELECT (+)
select the view preference
11 DONE (-)
set the view preference
To set an entry’s primary phone number, see the following
procedure.

Tip: When the phonebook list displays primary numbers
only, you can scroll to a name and press S left or right to
view other numbers associated with the name.

Setting the Primary Number for
a Phonebook Entry
When you enter multiple phone numbers for the same
name, you can specify the primary number.
Find the Feature

M > Phonebook

Press
1 S
2 M
3 S
4 SELECT (+)
5 S

To
scroll to the entry
open the Phonebook Menu
scroll to Set Primary
select Set Primary
scroll to the number you want
to set as the primary number
set the primary number

6 SELECT (+)

A name is required for the category. All other information is
optional. You can enter the following information for a
category.
Option
Name

Members

Ringer ID

Description
Enter the category name.
Press M to select a text entry
method.
Open the list of phonebook entries
that you can add or remove from
the category.
Set a distinctive ringer alert for the
category.
Your phone uses the alert to notify
you when you receive a call from
an entry in this category. To
activate ringer IDs, see page 19.
A ringer ID for an individual entry
overrides the category alert.

Editing a Category

Using Phonebook Category
Views
Setting the Phonebook Category View
You can view all entries in the phonebook list, or view only
the entries in the category you specify.
Find the Feature

Press
1 S

2 SELECT (+)
3 DONE (-)

M > Phonebook
M > Categories
To
scroll to All, Business, Personal,
General, VIPs, or another
category that you created
select the category view
set the category view

Note: The phonebook category view is reset to All each
time you turn the phone on.

Creating a New Category
Your phone includes several predefined phonebook
categories. You can create additional categories, and
customize the way your phone notifies you of incoming
calls from entries in different categories.
Find the Feature

Find the Feature

M > Phonebook
M > Categories

Press
1 S
2 M
3 S
4 SELECT (+)

To
scroll to the category
open the Category Details menu
scroll to Edit
edit the category

Edit the category information as described in the previous
section.

Setting Up Your Phonebook

Depending on how the phonebook list is sorted, the
primary number is listed first, or is the only number that
displays for a phonebook entry.

• You cannot edit the All category.
• You cannot edit the name of the General category.

Deleting a Category
Find the Feature

M > Phonebook
M > Categories

Press
1 S
2 M
3 S
4 SELECT (+)

To
scroll to the category
open the Category Details menu
scroll to Delete
delete the category

• You cannot delete the All or General categories.
• When you delete a category, all entries in the category
revert to General.

M > Phonebook
M > Categories
M > New

Reordering Categories
You can reorder the items in the category list.
Find the Feature

M > Phonebook
M > Categories
M > Reorder List

Press
1 S
2 GRAB (+)
3 S

To
scroll to a category
grab the category
move the category to a new
location in the list
insert the category
store the reordered category
list

4 INSERT (+)
5 DONE (-)

Note: You cannot move the All category. All always
remains the first entry in the category view list.

Setting Up Your Phonebook

Copying Phonebook Entries
You can copy one or more phonebook entries to a new
speed dial location on the phone or SIM card. This
procedure does not delete the original entry.

To
select the copy location
copy the entries to the next
available speed dial numbers
in the selected location
(phone memory or SIM card)
If necessary, press YES (-) to
confirm the copy of phone
entries to the SIM card.

Checking Phonebook Capacity
You can see how much memory space remains for storing
phonebook and datebook entries on the phone, and how
many more phonebook entries you can store on the SIM
card.
Find the Feature

M > Phonebook

Press
1 M
2 S

To
open the Phonebook Menu
scroll to Phone Capacity or
SIM Capacity
select Phone Capacity or
SIM Capacity

3 SELECT (+)

The SIM card cannot store Category, Type, Voice Name, Ringer ID,
or Picture information. When you copy an entry from the
phone to the SIM card, your phone prompts you for
confirmation before dropping this information and copying
the entry.

Your phone displays the
phone memory meter, or the
number of SIM card
phonebook entries available.

Find the Feature

M > Phonebook

Setting 1-Touch Dial Preference

Press
1 S

To
scroll to an entry you want to
copy
open the Phonebook Menu
scroll to Copy
select Copy
scroll to Entries
select Entries
add more entries
scroll to another phonebook
entry
add the phonebook entry to
the copy list

You can set 1-touch dial to call the entries in your phone
memory phonebook or the SIM card phonebook.

2
3
4
5
6
7
8

M
S
SELECT (+)
S
SELECT (+)
CHANGE (+)
S

9 ADD (+)

10
11
12
13

Press
14 SELECT (+)
15 DONE (-)

DONE (-)

S
CHANGE (+)
S

Repeat steps 8 and 9 to add
more entries to the list.
store the entries
scroll to To
select To
scroll to Phone Memory or SIM Card

Find the Feature

M > Settings > Initial Setup > 1Touch Dial

Press
1 S
2 SELECT (+)

To
scroll to the list you want
select the list

Personalizing Your Phone
Personalizing a Ring Style
You can change the alerts that notify you of the following
events: incoming calls, text messages, voicemail
messages, data calls, fax calls, alarms, and reminders.
Any changes you make are applied to the current ring
style.
Find the Feature

M > Settings > Ring Styles
> style Detail

Find the Feature

M > Settings > Ring Styles
> style Detail > Reminders

Note: Style represents the current alert style.
Press
1 S

2 SELECT (+)

To
scroll to Beep or Vibrate to set
the reminder alert type, or Off
to turn off all reminders
select the reminder alert

Note: Style represents the current ring style.
Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)

To
scroll to the event
select the event
scroll to the alert you want
select the alert

Setting a Personal Greeting
032380o

Set a personal greeting that displays when you
turn on your phone.

Find the Feature

Activating Ringer IDs
When ringer IDs are turned on, your phone uses distinctive
ring tones to notify you of incoming calls or messages from
specific entries in your phonebook.
Note: To assign a ringer ID to a new or existing phonebook
entry, see page 14.
Find the Feature

M > Settings > Ring Styles
> style Detail > Ringer IDs

Note: Style represents the current alert style.
To
scroll to On or Off
select the option

Setting Ringer or Keypad
Volume
Find the Feature

M > Settings > Ring Styles
> style Detail

Note: Style represents the current alert style.
Press
1 S
2 CHANGE (+)
3 S left or right
4 OK (+)

To
scroll to Ring Volume or Key Volume
select the option
scroll to the desired volume
store the setting

Setting Reminders
A reminder is an alert that rings or vibrates at regular
intervals to notify you about a message that you have
received.

Setting Display Text
Text that displays in the home screen can be left justified or
centered.
Find the Feature

M > Settings > Personalize
> Home Screen > Layout

Press
1 S
2 SELECT (+)

To
scroll to Left Justified or Centered
select the text layout

Selecting the Clock View
You can display an analog clock or a digital time readout in
the home screen.
Find the Feature

M > Settings > Personalize
> Home Screen > Clock

Press
1 S
2 SELECT (+)

To
scroll to Analog or Digital
select the clock view

Personalizing Your Phone

Press
1 S
2 SELECT (+)

M > Settings > Personalize
> Greeting

Showing or Hiding Menu Icons
Show or hide the menu feature icons that display in the
home screen. When you select Hide, the menu icons are
hidden but remain active in the home screen, and you can
press S to select them as usual.
Find the Feature

M > Settings > Personalize
> Home Screen > Home Keys
> Icons

Press
1 S
2 SELECT (+)

To
scroll to Show or Hide
select the option

Personalizing Home Screen
Keys and Icons
In the home screen, the navigation key, smart key, and soft
keys (left - and right +) open menu items. You can
assign new menu items to these keys.
Find the Feature

Press
1 S

2 CHANGE (+)
3 S
4 SELECT (+)

M > Settings > Personalize
> Home Screen > Home Keys
To
scroll to Up, Down, Left, Right,
Left Soft Key, Right Soft Key, or
Smart Key
select the icon or soft key
scroll to a menu feature
confirm the menu feature

Setting the Menu View
Set your phone to display the main menu as graphic icons
(the default setting) or as a text-based list.
Find the Feature

Personalizing Your Phone

Press
1 S
2 SELECT (+)

M > Settings > Personalize
> Main Menu > View
To
scroll to Icons or List
select the menu view

Personalizing the Menu
You can reorder the items in your phone’s main menu.
Find the Feature

M > Settings > Personalize
> Main Menu > Reorder

Press
1 S
2 GRAB (+)
3 S

To
scroll to a menu item
grab the menu item
move the item to a new
location in the menu
insert the menu item

4 INSERT (+)

Setting Menu Scroll Behavior
Set the highlight bar to stop or wrap around when you
reach the top or bottom of a menu list.

Resetting All Options
Reset all options back to their original factory settings,
except for the unlock code, security code, and lifetime
timer.

Find the Feature

M > Settings > Initial Setup
> Language

M > Settings > Initial Setup
> Master Reset

Find the Feature

Clearing All Stored Information
Reset all options back to their original factory settings,
except for the unlock code, security code, and lifetime
timer, erase all downloaded pictures, animations and
sound files, and clear all user settings and entries, except
for information stored on the SIM card.
Caution: Master clear erases all user-downloaded
content and user-entered information stored in your
phone’s memory, including phonebook and datebook
entries. After you erase the information, you cannot
recover it. Master clear does not delete any information
stored on the SIM card.
M > Settings > Initial Setup
> Master Clear

Find the Feature

Creating and Using Shortcuts
Your phone includes several standard shortcuts. You can
create additional custom shortcuts to frequently used
menu items.

Standard Shortcuts
The following shortcuts are preprogrammed on your
phone. You cannot edit or delete these shortcuts.
Task
Change your
phone’s ringer
alert setting.

Setting the Menu Language
Set the language in which menu features and options are
displayed.

M > Settings > Initial Setup
> Scroll

Find the Feature

Display your
phone number.
Go to the dialed
calls list.
Exit the menu
system.

Shortcut
Open the phone, then press the
down volume key (at lowest
volume setting) to switch to
vibrate call alert. Press again to
switch to silent call alert.
Press the up volume key to cycle
back to vibrate alert, then ring
alert.
From the home screen, press M
#.
From the home screen, press N.
Press O.

Creating a Shortcut
You can create a keypad shortcut to a menu item.
Action
1 Press M to enter the menu system.
2 Press S to scroll to the menu item.
3 Press and hold M to open the shortcut editor.
4 Press YES (-) to view shortcut options.
To change the keypad shortcut number:
a Press S to scroll to Key
b Press keypad keys to enter the new key
c Press OK to store the new key
5 Press DONE (-) to store the shortcut.

Using a Keypad Shortcut
Press
1 M
2 a number key

To
open the main menu
go to the menu item with that
shortcut number

Selecting a Shortcut From the List
Find the Feature

M > Office Tools > Shortcuts
> shortcut name

Editing or Deleting a Shortcut
The shortcut list is sorted by key. If you change a shortcut’s
key, you change its place in the list.
M > Office Tools > Shortcuts

Press
1 S
2 M

To
scroll to the shortcut
open the Shortcut Menu to
perform various procedures
on the shortcut

The Shortcut Menu can include the following options:
Option
New
Edit
Reorder List
Delete
Delete All

Description
Read instructions on how to
create a new shortcut.
Edit the shortcut.
Change the shortcut list order.
Delete the shortcut.
Delete all shortcuts.

Personalizing Your Phone

Find the Feature

Getting More Out of Your Phone
Making a Conference Call
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Connect an active call and a call on hold so that
all parties can speak to each other.)

Press
1 keypad keys
2 N
3 HOLD (+) (if
available) or
M > Hold
4 keypad keys
5 N
6 LINK (-)
7 O

To
dial the first party’s number
call the number
put the call on hold.

dial the next party’s number
call the number
connect the 2 calls
end the conference call

Getting More Out of Your Phone

Tip: Repeat steps 3 to 6 to add additional parties to the
conference call.

Forwarding Calls
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The forwarding options for voice, fax, or data calls are:
Option
All Calls
If Unavailable
Detailed

Off

8 CHANGE (+)
9 keypad keys
or
BROWSE (+)

10 OK (+)
11 DONE (-)

Description
Forward all calls.
Forward calls if your phone is
unavailable.
Set different forwarding numbers if
you are out of range, unable to
answer, or busy (voice calls only).
Do not forward calls.

Find the Feature

M > Settings > Call Forward

Press
1 S

To
scroll to the type of calls you
want to forward

SELECT (+)

S
CHANGE (+)
S
SELECT (+)

Scroll to Cancel All to cancel all
call forwarding.
view call forwarding details
scroll to Forward
select Forward
scroll to a forwarding option
store the option

To
scroll to To (for Detailed
forwarding, scroll to If Busy,
If No Answer, or If Unreachable)
select To
enter the forwarding phone
number
select a number from the
phonebook or recent calls
lists
store the number
save call forwarding settings

Note: Repeat this procedure to enter forwarding
information for other call types.

Checking Call Forwarding Status
Your network may store call forwarding status for you. To
confirm the network call forwarding settings:
Find the Feature

M > Settings > Call Forward
> Forward Status

Press
1 S
2 VIEW (+)

To
scroll to Voice, Fax, or Data
confirm the network setting

Forward your phone’s incoming voice, fax, and/or
data calls directly to another phone number.

Setting Up or Canceling Call Forwarding

2
3
4
5
6

Press
7 S

Barring Calls
Use call barring to restrict outgoing or incoming calls. You
can restrict all calls, calls to international numbers, or calls
while roaming.
Find the Feature

M > Settings > Security
> Call Barring

Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)
5 keypad keys

To
scroll to Outgoing or Incoming calls
select the option
scroll to a restriction setting
select the restriction setting
enter your call barring
password
submit your password

6 OK (+)

Using Fixed Dialing
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When you turn on fixed dialing, you can only call
numbers stored in the fixed dial list. Use this
feature to limit outgoing calls to a predefined list
of numbers, country codes, area codes, or other
prefixes.

Turning Fixed Dialing On or Off
Find the Feature

Press
1 keypad keys
2 OK (+)
3 S
4 SELECT (+)

M > Settings > Security
> Fixed Dial
To
enter your SIM PIN2 code
open the fixed dial menu
scroll to On or Off
select the option

Activating DTMF Tones
You can set DTMF tones to Long, Short, or Off:
M > Settings > Initial Setup
> DTMF

Find the Feature

Short sends a short fixed-duration tone for each keypress.
Long sends each tone for as long as you press the key.

Short DTMF tones work with most automated systems.
Some systems (such as home answering machines) may
require long tones for proper activation.

Using the Fixed Dial List

Sending DTMF Tones

You must turn on fixed dialing to open the fixed dial list.

Using the Keypad

Find the Feature

M > Office Tools
> Dialing Services > Fixed Dial

You create and edit fixed dial entries just like phonebook
entries. Fixed dial entries are stored on your SIM card, and
do not have Type, Voice Name, or Ringer ID information.

Using Service Dialing
Dial preprogrammed numbers stored on your SIM
card. Your service provider may program your
SIM card with numbers for services such as taxi
companies, restaurants, and hospitals.

Find the Feature

M > Office Tools
> Dialing Services
> Service Dial

Using Quick Dialing
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Dial preprogrammed numbers stored on your
phone. Your service provider may program your
phone with one or more quick dial numbers, such
as the customer service number.

Note: Your service provider may use a different name for
this feature.
To open and dial numbers on the quick dial list:
Find the Feature

M > Office Tools
> Dialing Services > Quick Dial

To edit the quick dial list:
Find the Feature

M > Settings > Personalize
> Quick Dial

Using DTMF Tones
You can send numbers to the network as Dual Tone MultiFrequency (DTMF) tones during a call. Use DTMF tones
to communicate with automated systems that require you
to submit a PIN code or credit card number.

Note: When sending long tones, you may have to enter a
single short keypress first to put the phone in DTMF mode.

Sending Stored Numbers
During a call, highlight a number in the phonebook or
recent calls lists, then:
Press
1 M
2 S
3 SELECT (+)

To
open the sub-menu
scroll to Send Tones
send number as DTMF tones

Monitoring Phone Use
View and Reset Call Timers
Network connection time is the elapsed time
from the moment you connect to your service
provider's network to the moment you end the call
by pressing O. This time includes busy signals
and ringing.
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Getting More Out of Your Phone

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Press the number keys to send the numbers as DTMF
tones during a call.

The amount of network connection time you track on
your resettable timer may not equal the amount of
time for which you are billed by your service provider.
For billing information, please contact your service
provider directly.
To view a call timer:
Find the Feature

M > Recent Calls > Call Times

Select one of the following options:
Option
Last Call

Dialed Calls

Received Calls

Description
Approximate time spent on the
last dialed or received call. You
cannot reset this timer.
Approximate total time spent on
dialed calls since the last time you
reset this timer.
Approximate total time spent on
calls received since the last time
you reset this timer.
23

Option
All Calls

Lifetime

Description
Approximate total time spent on
dialed and received calls since the
last time you reset this timer.
Approximate total time spent on
all calls on this phone. You cannot
reset this timer.

To reset the call timer:
Press
1 RESET (+)
2 YES (-)

Select one of the following options:
Option
Credit Available

Expiration Date

Last Deposit

To
reset the time (if available)
confirm the reset

Last Call

Using a Timer During a Call
You can set a timer to beep at selected intervals during a
call, and display different types of information during a call.
Find the Feature

M > Settings > In-Call Setup > InCall Timer

Getting More Out of Your Phone

Select one of the following Beep options:
Option
60 Seconds
Off

Dialed Calls

Received Calls

All Calls

Description
Beep at one-minute intervals
during a call.
No in-call beep.

You can reset this value separate
from Dialed Calls and Received
Calls, so Dialed Calls plus
Received Calls may not equal All
Calls.

Select one of the following Display options:
Option
Time

Cost

Description
Display the approximate
elapsed time for the current
call.
Display the cost of
the current call (if
you subscribe to a
call cost option or
advice of charge).
Display the cost of
all calls since the
last time you reset
the timer (if you
subscribe to a call cost option
or advice of charge).
Display how much
credit you have left
(if you subscribe to a
call cost option or
advice of charge).
No in-call timer display.
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Total Cost

Description
Amount of credit available. For
GSM advice of charge, available
only if you set a credit limit.
Date that available credit expires.
Available only with subscription to
a prepay option.
Amount of last deposit. Available
only with subscription to a prepay
option.
Amount spent on last dialed or
received call. You cannot reset
this cost tracker.
Amount spent on dialed calls
since the last time you reset this
cost tracker.
Amount spent on received calls
since the last time you reset this
cost tracker.
Amount spent on dialed and
received calls since the last time
you reset this cost tracker.

To reset the cost tracker:
Press
1 RESET (+)
2 OK (-)

To
reset the cost, if available
enter your PIN2 code to
confirm the reset

Viewing Credit Information
Prepay Option

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Credit Available

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If you subscribe to a prepay option, you can view
the amount of credit available, its expiration date,
and the date of your last deposit.

Find the Feature

M > Settings > Phone Status
> Credit Info

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Off

Viewing and Resetting Cost Trackers
To view a cost tracker:
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Find the Feature
24

M > Recent Calls > Call Cost

Advice of Charge Option
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If you subscribe to an advice of charge option,
you can view the amount of credit available.

Find the Feature

M > Settings > Phone Status
> Credit Available

Adjusting Call Cost Settings
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You can set a credit limit so that the phone
displays your remaining credit during calls. The
phone notifies you when you near your limit, and
ends the call when you reach it.

Find the Feature

M > Settings > In-Call Setup
> Call Cost Setup

Viewing and Resetting GPRS Packet Data
Timers and Data Volume Meters
Your phone may use a high-speed General
Packet Radio Service (GPRS) network
connection to transfer data during a data or fax
call. This type of procedure, where an external
device uses your phone to upload or download data, is
referred to as an external data session.
032380o

Your phone’s micro-browser also may use a GPRS
connection to upload and download data from the Internet.
This is an example of an internal data session.

The amount of data session time and data transfer
volume you track on your resettable data timers and
data volume meters may not equal the amount of data
session time or data transfer volume for which you are
billed by your service provider. For billing information,
please contact your service provider directly.

Data Timers
You can view the approximate time spent on the last data
session, view the approximate total time spent on all data
sessions, and reset the All Data Sessions timers.
To view timers for the last data session:
Find the Feature

M > Recent Calls > Data Times
> Recent Data Session

Select one of the following options:
Option
Description
External Data Session Approximate time spent on the
last external data session. You
cannot reset this timer.
Internal Data Session Approximate time spent on the
last internal data session. You
cannot reset this timer.
Total Time
Approximate total time spent on
the last external and internal data
sessions. You cannot reset this
timer.

Option
External Data
Sessions
Internal Data
Sessions
Total Time

Reset All

Description
Approximate total time spent on
all external data sessions since
the last time you reset this timer.
Approximate total time spent on
all internal data sessions since the
last time you reset this timer.
Approximate total time spent on
all external and internal data
sessions since the last time you
reset this timer.
Reset all data sessions timers.

Data Volume Meters
You can view the volume of data transferred during the
most recent data session, view the total amount of data
transferred for all data sessions, and reset the All Data
Sessions volume meters.
To view volume meters for the last data session:
Find the Feature

M > Recent Calls > Data Volumes
> Recent Data Session

Select one of the following options:
Option
Description
External Data Session View data sent, data received,
and total volume of data sent and
received during the last external
data session. You cannot reset
this volume meter.
Internal Data Session View data sent, data received,
and total volume of data sent and
received during the last internal
data session. You cannot reset
this volume meter.
Total Data
View data sent, data received,
Transferred
and total volume of data sent and
received during the last external
and internal data sessions. You
cannot reset this volume meter.

Getting More Out of Your Phone

Your phone tracks, in one-minute increments, the
approximate time spent and approximate volume of data
transferred during these data sessions.

Select one of the following options:

To view or reset cumulative volume meters for all data
sessions:
Find the Feature

M > Recent Calls > Data Volumes
> All Data Sessions

To view or reset cumulative timers for all data sessions:
Find the Feature

M > Recent Calls > Data Times
> All Data Sessions

Select one of the following options:
Option
External Data
Sessions

Internal Data
Sessions

Total Data
Transferred

Reset All

Description
View data sent, data received,
and total volume of data sent and
received for all external data
sessions since the last time you
reset this volume meter.
View data sent, data received,
and total volume of data sent and
received for all internal data
sessions since the last time you
reset this volume meter.
View data sent, data received,
and total volume of data sent and
received for all external and
internal data sessions since the
last time you reset this volume
meter.
Reset all data sessions volume
meters.

Getting More Out of Your Phone

Using Handsfree Features
Your phone includes an built-in handsfree speaker
that you can use for handsfree applications. For
instructions on how to use the handsfree speaker,
see your Start Here guide.
You can also purchase an optional Motorola Original™
handsfree car kit, speakerphone, or headset for your
phone. These accessories provide alternative ways for you
to use your phone without using your hands.
Note: The use of wireless devices and their accessories
may be prohibited or restricted in certain areas. Always
obey the laws and regulations on the use of these
products.

Activating an External Speakerphone

Press
3 S
4 SELECT (+)

Voice Dial From Headset
If your headset has a send/end key, this feature enables
you to press the send/end key to voice dial a call from the
headset.
Find the Feature

M > Settings > Headset

Press
1 S
2 SELECT (+)
3 S
4 SELECT (+)

To
scroll to Voice Dial
select Voice Dial
scroll to On or Off
confirm the setting

Automatic Handsfree
Set your phone to automatically route calls to a car kit
when it detects a connection.
Find the Feature

M > Settings > Car Settings
> Auto Handsfree

Press
1 S
2 SELECT (+)

To
scroll to On or Off
confirm the setting

Power-Off Delay
When connected to a car kit, you can set your phone to
stay on for a period of time after you switch off the ignition.
This prevents the phone from draining your vehicle battery,
but leaves the phone on long enough that you do not have
to re-enter your unlock code when making short stops.
Find the Feature

M > Settings > Car Settings
> Power-Off Delay

Press
1 S
2 SELECT (+)

To
scroll to the time delay
confirm your selection

To use an external speakerphone with your phone,
connect the speakerphone and, during an active call:
Press
SPEAKER (+) (if
available) or
M > Spkrphone On

To
activate the connected
speakerphone

Note: This feature may not work with all car ignition
switches.

Automatic Answer
Set your phone to automatically answer calls after 2 rings
(4 seconds) when connected to a car kit, speakerphone, or
headset.
Find the Feature

Press
1 S
2 SELECT (+)

To
scroll to On or Off
confirm the setting

M > Settings > Car Settings or
Headset
To
scroll to Auto Answer
select Auto Answer

Caution: If you select Continuous, the phone does not power
off when you turn off the ignition. Be careful not to drain
your vehicle battery if you select this option.

Charger Time
When connected to a car kit, you can set your phone to
charge itself for a specified time period after you switch off
the ignition. This helps ensure that the phone battery gets
fully charged while the vehicle is parked.
Find the Feature

M > Settings > Car Settings
> Charger Time

Press
1 S
2 SELECT (+)

To
scroll to the charge time
confirm your selection

Note: This feature may not work with all car ignition
switches.

Making Data and Fax Calls
An optional Motorola Original™ data kit (which
includes a cable connector) lets you transfer data
between your phone and a computer, Palm OS
compatible device, or Microsoft®Windows® CE,
Pocket PC, or Handheld PC device. You can:
• Use your phone as a modem to connect to the
Internet.
• Use your phone to send and receive data and fax calls
from your computer or handheld device.

Making a Cable Connection
Installing the Software

Action
1 Make sure that the phone is connected and
powered on.
2 Open the application (such as dial-upnetworking or fax) on your computer, and place
the call through the application.
Note: You cannot dial data or fax numbers through
your phone’s keypad. You must dial them through
your computer, unless you are making a talk then fax
call (see following section).
3 When the transfer is complete, end the call from
the connected device to close the connection.

Receiving a Data or Fax Call
Use this procedure to transfer data or a fax to a connected
computer or hand-held device.

Transferring the Data or Fax
Your phone notifies you when the data or fax call arrives,
and transfers the call to the connected device. Use the
application running on the device to answer the call.

Ending the Data/Fax Connection

Attaching the Cable

Making a Talk Then Fax Call

Use a Motorola Original™ serial cable or Motorola Original
USB cable to connect your phone to the external device.
Note: Not all devices are compatible with a cable
connection. Check your computer or hand-held device to
determine the type of cable you need.
USB Cable
Action
1 Plug the end of the
cable with the USB
logo into the phone’s
accessory connector
port. Make sure that
040030o
the logo and the
phone are both
facing you.
2 Plug the other end—the USB connection—into
the USB port on the device.

When the data or fax transfer is complete, end the call
from the connected device to close the connection.

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Connect to the device that will send the fax, and do the
following:
Press
1 keypad keys
2 M
3 S
4 SELECT (+)

To
enter the phone number
open the Dialing Menu
scroll to Talk Then Fax
select Talk Then Fax

5 N

Your selection applies to the
next call only.
make the call
Speak and, when ready,
initiate the fax transfer on the
connected device. When the
transfer is complete, end the
call from the connected
device.

Sending a Data or Fax Call
Use this procedure to send data or a fax from a connected
computer or hand-held device using a CSD or GPRS
network connection.

You can place a call where you talk and then send
a fax to the same phone number within the same
call.

Getting More Out of Your Phone

To transfer data between your phone and computer, you
must install the software included with the Motorola
Original™ data kit. See the data kit user’s guide for more
information.

Adjusting Network Settings
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Your service provider registers your phone to its
network. In some situations, such as using the
phone as a modem, you may need to change the
network registration.

Note: Some settings and/or options described in this
section may not be available for all phone models.
27

Finding a New Network

Setting Preferred Networks

You may decide to switch to another network to improve
the calling conditions, because of network coverage or
roaming conditions. To select a new network:

You can create a preferred networks list, so that the phone
searches for networks by your preference. The preferred
list normally is stored on your SIM card. Some service
providers may store network preferences on the phone.

M > Settings > Network
> New Network

Find the Feature

Accessing the Preferred Network List

Your phone locates and registers on the strongest network
apart from the current network.

Find the Feature

M > Settings > Network
> My Network List

Listing All Networks

Press
1 S
2 SELECT (+)

To
scroll to the network you want
view network details

View a list of available networks, and register your phone
with a network.
Find the Feature

M > Settings > Network
> Available Networks

Your phone displays a list of available networks.

Your home network is always the first entry in the list, and
is identified by the V (home) icon. Other network entries
are sorted by preference.

Getting More Out of Your Phone

Adding an Entry to the Preferred Network List
Press
1 S
2 VIEW (+)
3 REGISTER (+)

To
scroll to the network you want
view network details
register with the network

Changing Network Setup Values
Set how your phone searches for a network connection.
Note: Actual field names and values may vary depending
on the technologies available to your service provider.
Find the Feature

Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)

M > Settings > Network
> Network Setup
To
scroll to an item to change
open the item’s list
scroll to an option described
in the following lists
select the option

Network search Type options:
Option
Automatic
Manual

Description
Scan for networks automatically
based on priority.
View a list of all networks from
which you can choose.

Network search Speed options:
Option
Slow
Medium
Fast
Continuous

Description
Slowest network search and
repeat rate.
Medium search/repeat.
Fast search/repeat.
Continuous search until a network
is found.

Find the Feature

M > Settings > Network
> My Network List
> Add Network

Press
1 BROWSE (+)

To
browse available networks

or
OK (+)
2 OK (+)

enter the network ID number
confirm the new entry

Editing a Preferred Network List Entry
Find the Feature

M > Settings > Network
> My Network List

Press
1 S
2 M
3 S
4 SELECT (+)
5 DELETE (-)

To
scroll to the entry
open the network menu
scroll to Edit
select Edit
delete information

or
keypad keys
6 OK (+)

enter information
store the new information

Deleting a Preferred Network List Entry
Find the Feature

M > Settings > Network
> My Network List

Press
1 S
2 M
3 S

To
scroll to the entry
open the network menu
scroll to Delete

Press
4 SELECT (+)
5 YES (-)

To
select Delete
confirm the deletion

Adjusting Service Tones
You can set your phone to beep each time the network
registration status changes.
Find the Feature

M > Settings > Network
> Service Tone> On or Off

Setting the Call Drop Alert
You can set your phone to emit an alert tone whenever the
network drops a call. Because digital networks are so
quiet, the call drop alert may be your only indication that a
call has been dropped.
Find the Feature

M > Settings > Network
> Call Drop Tone > On or Off

Monitoring Battery Charge
To view a detailed battery charge meter:
M > Settings > Phone Status
> Battery Meter

Viewing Phone Specifications
To view your phone’s feature specifications:
032380o

Find the Feature

M > Settings > Phone Status
> Other Information

Getting More Out of Your Phone

Find the Feature

Personal Organizer
Datebook

Day View

The datebook is a calendar that you can use to schedule
and organize events such as appointments and
meetings.You must set the correct time and date to use the
datebook.

Select a day and press the center select button to see the
day’s events.

To schedule or review datebook events:
M > Office Tools > Datebook

Find the Feature

You can set the datebook to display a calendar for the
month or week. To change the default view, see page 31.

Month View

Untimed Event
Press S e to
scroll to more
events.

Days of the
Week

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S M T W T F S

Scheduled
Events
Indicator

4
11
18
25

1
2 3
6 7 8 9 10
13 14 15 16 17
20 21 22 23 24
27 28 29 30

EXIT

WEEK

Exit
datebook.

BACK

Events

VIEW

Return to
previous screen.

Show event
details.

Press M to open sub-menu.

Event View
Select an event and press VIEW (+) to see event details.

June 2005
5
12
19
26

Day of Week

THU 20-NOV
y Joe’s Birthday
8:00w Mtg. with M...
9:00w Mtg. with Jim
9:30 conference call

Reminder
Alarm

When default view is set to month, the datebook initially
displays a calendar for the month. An indicator in the lower
right corner of the date box indicates that one or more
events are scheduled for the day.

Month (press
* or # to
select)

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Selected Day
(press S to
select)
Dates of the
month

Go to
selected
week.

Reminder
Alarm

Press M to open
sub-menu.

xTHU 8:30am
Meeting with Marie
(1hrs)
x 10 min before
None

Duration
Alarm Time
Repeat
Interval

Day & Time

032367o

BACK

Event Details

VIEW

Return to
Edit event.
previous
screen. Press M to open sub-menu

Personal Organizer

Week View
When default view is set to week, the datebook initially
displays a calendar for the week. Filled boxes indicate
scheduled events.

Week (press
S : to select)
Untimed Event
Full Day (12Hour) Event

032496o

16 NOV-22 NOV
S M T W T F S
7
9
11
13

EXIT

Exit datebook.

MONTH

1-Hour
Event

Go to selected
day.

Press M to open
sub-menu.

Days of the
Week (press
S bc to
select)

Creating a Datebook Event
A title is required for a datebook event. All other
information is optional.
• You must create an event to use the reminder alarm.
• Your phone must be turned on for the reminder alarm
to sound.
Find the Feature

M > Office Tools > Datebook

Press
1 S
2 center select
button
3 M
4 S
5 SELECT (+)
6 CHANGE (+)

To
scroll to the day
display the day view
open the Datebook Menu
scroll to New
select New
select Title

Press
7 keypad keys

8 OK (+)
9 S

10 DONE (-)

To
enter a title for the event
Tip: Press M to select
a text entry method.
store the event title
scroll to other fields and enter
information as necessary
You can set start time,
duration, date, repeat
interval, and reminder alarm.
store the event

Changing Event Information
Find the Feature

M > Office Tools > Datebook

Press
1 S
2 center select
button
3 S
4 VIEW (+)
5 EDIT (+)
6 S

To
scroll to the day
display the day view

7 CHANGE (+)
8 keypad keys
9 DONE (-)

scroll to the event
display the event view
edit the event
scroll to the information you
want to change
edit the information
enter new information
store the information

Copying an Event
M > Office Tools > Datebook

Press
1 S
2 center select
button
3 S
4 M
5 S
6 SELECT (+)
7 YES (-)

To
scroll to the day
display the day view

8 keypad keys
9 } (+) or S to
the right
10 DONE (-)
11 S
12 DONE (-)

scroll to the event
open the Datebook Menu
scroll to Copy
copy the event
confirm the copy
Your phone assumes that you
want to change the date, and
displays the Date field.
enter the date information
move to month, day, and year
save the copy of the event
scroll to and edit event
information, if necessary
store the information

Find the Feature

M > Office Tools > Datebook

Press
1 S
2 center select
button
3 S
4 M
5 S
6 SELECT (+)
7 YES (-)

To
scroll to the day
display the day view
scroll to the event
open the Datebook Menu
scroll to Delete
select Delete
confirm the deletion

Viewing and Dismissing an Event Reminder
When you set a reminder alarm for an event, the phone
displays an event reminder and sounds a reminder alarm.
To view or dismiss an event reminder:
Press
VIEW (+)

To
view the event

Press S to scroll through the
event details.
dismiss the reminder

BACK (-)

If you have more than one event set up for the same time,
the phone displays each event in sequence. As you view
and dismiss each event reminder, the next event is
displayed.

Changing the Datebook Setup
You can set the datebook’s default view to month or week,
change the daily start time, and set the length of time that
events are stored.
Find the Feature

M > Office Tools > Datebook
M > Setup

Alarm Clock
Your phone has an alarm clock with 5 separate alarms that
you can set and use when the phone is powered on. Each
alarm can be configured with a name, time, and alert tone.

Setting an Alarm
Find the Feature

M > Office Tools > Alarm Clock

Press
1 S
2 SELECT (+)
3 CHANGE (+)
4 keypad keys
5 OK (+)

To
scroll to [New Alarm]
select the option
select Name
enter a name for the alarm
store the name

Personal Organizer

Find the Feature

Deleting an Event

Press
6 S

To
scroll to other fields and enter
information as necessary
You must set start time, alert
tone, and alarm volume.
store the alarm

7 DONE (-)

Enabling/Disabling an Alarm
Alarms that you set are listed by name on the Alarm Clock
menu. An active alarm is identified by an ã (alarm)
indicator.
To enable or disable an alarm:
Find the Feature

M > Office Tools > Alarm Clock

Press
1 S
2 ENABLE (+)

To
scroll to the alarm
enable a highlighted
(disabled) alarm

or
DISABLE (+)

disable a highlighted
(enabled) alarm

Calculating Numbers
Find the Feature

M > Office Tools > Calculator

Press
1 number keys
2 S
3 number keys
4 = (+)

To
enter a number
select a calculator function
enter next number
calculate the result

Press c to clear the calculation. Press ce (clear entry) to
clear the last entry when performing a calculation.
Press M to open the Calculator Menu to perform the
following functions:
Function
+/MS

MC
MR

Turning Off an Alarm
When an alarm sounds, your phone displays the alarm
name, time, and date.
The alarm rings for 3 minutes, then snoozes for 8 minutes.
The alarm repeats this cycle for up to 90 minutes, or until
you perform one of the following procedures.
Press
DISABLE (-) or
O
SNOOZE (+)

%
$

Converting Currency
The currency converter works just like the calculator, but
converts a currency value based on the exchange rate you
specify:

To
turn off the alarm
turn off the alarm for 8 minutes

Find the Feature

M > Office Tools > Calculator
M > Exchange Rate

Press
1 number keys
2 OK (+)
3 number keys

To
enter the exchange rate
store the exchange rate
enter the amount to convert
(amount to multiply by the
exchange rate)
scroll to $
perform the conversion

Personal Organizer

The alarm is reactivated at the
end of 8 minutes.

Calculator
You can use your phone as a calculator and currency
converter.

Selected
Function
Press S left
or right to
select function.

032502o

b
EXIT

Press ce to
clear last
entry.
Exit calculator.

Entered
Numbers

Calculator

+ 20

032368a

Use Keypad to
enter number
55 or insert
MS MC c decimal point.
SELECT

Press M to open
Calculator Menu .

Description
Change the entry’s sign (positive/
negative).
Store the value in memory
(overwrites values already
stored).
Clear the value stored in memory.
Replace the displayed value with
the value stored in memory.
Divide the displayed value by 100.
Convert the value using the
exchange rate stored.

Scroll to = to
calculate the
result.

4 S
5 SELECT (+)

Security
Locking the SIM Card
Your Personal Identification Number (PIN) code protects
the information stored on your SIM card. When the SIM
card is locked, you must enter your SIM card PIN code to
unlock the SIM card each time you turn on the phone or
insert the SIM card in the phone. Your SIM card PIN code
is given to you by your service provider.
M > Settings > Security
> SIM PIN

Press
1 S
2 SELECT (+)
3 keypad keys
4 OK (+)

To
scroll to On or Off
switch SIM PIN lock on or off
enter your SIM card PIN code
submit your code

5 OK (+)
6 keypad keys
7 OK (+)

Unblock the SIM Card PIN Code
If you enter an incorrect SIM card PIN code 3 times in a
row, your SIM card is disabled and your phone displays
SIM Blocked. You must enter a PIN unblocking key (PUK)
code, which you can obtain from your service provider.
Caution: If the unblocking attempt is tried unsuccessfully
10 times, the SIM card is permanently disabled and your
phone displays SIM Disabled.
Press
1 **05*
2 keypad keys
3 OK (+)
4 keypad keys

5 OK (+)
6 keypad keys
7 OK (+)

To
open the PIN unblocking
editor
enter the PUK code
submit the PUK code
enter a new SIM card PIN
code
Note: The SIM PIN code
must be between 4 and 8
digits in length.
assign the new SIM PIN code
re-enter the new SIM PIN
code
confirm the new SIM PIN
code and unblock the SIM
card

Note: The SIM PIN2 code
must be between 4 and 8
digits in length.
assign the new SIM PIN2
code
re-enter the new SIM PIN2
code
confirm the new SIM PIN2
code and unblock PIN2
features

Security

Find the Feature

Press
To
1 **052* open the PIN2 unblocking
editor
2 keypad keys
enter the PUK2 code
3 OK (+)
submit the PUK2 code
4 keypad keys
enter a new SIM card PIN2
code

Locking and Unlocking
Applications
You can lock specific phone applications (such as the
phonebook) so that users must enter the unlock code to
use them.
Find the Feature

M > Settings > Security
> Lock Application

Press
1 keypad keys
2 OK (+)

To
enter your unlock code
open the lock application
menu
scroll to the application
select the application
scroll to Locked or Unlocked
select Locked or Unlocked

3
4
5
6

S
CHANGE (+)
S
SELECT (+)

Unblock the SIM Card PIN2 Code
If you enter an incorrect SIM card PIN2 code 3 times in a
row, your phone’s SIM PIN2 protected features are
disabled and your phone displays SIM Blocked when you try to
use a PIN2 feature. You must enter a PIN2 unblocking key
(PUK2) code, which you can obtain from your service
provider.

News and Entertainment
Micro-Browser
032380o

Storing a Picture File

The micro-browser lets you access Web pages
and Web-based applications on your phone.
Contact your service provider to set up access, if
necessary.

Your phone may use a high-speed General Packet Radio
Service (GPRS) network connection. This type of
connection is identified by a + (GPRS) indicator in the
home screen that disappears when you start a microbrowser session. If you see an ? (in-call) indicator during
a micro-browser session, your phone is using a standard
voice channel connection. The type of network
connection your phone uses depends on your service
provider’s network. Your network connection charges may
vary depending on the type of connection used.

News and Entertainment

Starting a Micro-Browser Session
Find the Feature

M > Web Access > Browser

Press
1 S

To
scroll to a bookmark, service,
or application
select the item

2 SELECT (+)

Shortcut: If you open a text message with a Web address
(URL) embedded in it, you can press M > Go To to launch
the micro-browser and go directly to the URL.
If you are unable to establish a network connection with
the micro-browser, contact your service provider.

Interacting With Web Pages
Press
S
SELECT (+)

keypad keys,
followed by OK (+)

BACK (-)

To
scroll through text, or
highlight a selectable item
select the highlighted item
enter information
Tip: Press DELETE (-) to delete
one letter at a time if you
make a mistake.
go back to the previous page
open the Browser Menu

Downloading Objects From a Web Page
You can download a photo, picture, animation, sound,
video clip, or phone theme from a Web page by selecting
its link. You can store these media objects on your phone,
and use them as wallpaper images, screen saver images,
and event alerts.

Press
1 STORE (+)
2 S

3 SELECT (+)

Storing a Sound File
Press
1 STORE (+)
2 S

To
view storage options
scroll to Store Only or
Set As Ring Tone
select the option

3 SELECT (+)

If you select Store Only, the
procedure is complete.
If you select Set As Ring Tone,
your phone displays
Set As Which?, and lists the
events for which you can set
an alert.
scroll to the event
store the sound and set it as
the event alert

4 S
5 SELECT (+)

Storing a Video Clip
Press
STORE (+)

To
store the video clip

Selecting or Creating a Web Session
Use this feature to select or create a Web session, or
network connection profile. You can use different Web
sessions to connect to the Internet in different ways.
Find the Feature

M > Web Access > Web Sessions

To create a Web session, you must configure the following
settings. Contact your service provider to obtain the
following information, if necessary. Actual field names and
values may vary depending on the technologies available
to your service provider. Some settings may not be
available for all phone models.
Option
Name
Homepage
WAP IP 1
WAP Port 1

To
view storage options
scroll to Store Only,
Apply as Wallpaper or
Apply as Screen Saver
perform the storage option of
your choice

Description
Enter the Web session name.
Specify the default home page.
Primary WAP gateway IP
address.
Primary WAP port number.

Option
WAP IP 2
WAP Port 2
Timeout

CSD No. 1
User Name 1
Password 1
Speed (Bps) 1
Line Type 1
CSD No. 2
User Name 2
Password 2

Line Type 2
GPRS APN

User Name
Password

Running the Micro-Browser in the
Background
Some phones are set up to run a micro-browser session in
the background when the phone registers with a network.
This lets your phone display information services
messages sent by your service provider (such as stock
updates, news headlines, or sports scores). These types
of services typically are available through subscription
from your service provider.

Turning a Background Micro-Browser Session On
or Off
Find the Feature

M > Messages
M > Info Srvc Setup > Service

Press
1 S
2 SELECT (+)

To
scroll to On or Off
select the setting

Phone Themes
A phone theme consists of a bundled set of image and
sound files with a specific theme (such as a special event
or cartoon character) that you can apply collectively to
your phone. Phone themes typically include a wallpaper
image, screen saver image, and ring tone. Your phone
includes several preloaded themes. You can download and
install additional themes on your phone.

Downloading Themes
To download a theme from the browser, see page 151.
When you install the theme, you can instantly apply its
screen saver, wallpaper, and ring tone when your phone
prompts you to Apply Theme Now?

Selecting Themes
You can apply any of the themes installed on your phone.
Note: If one of a theme’s components is not available,
then a default setting is applied.
Find the Feature

M > Multimedia > Themes
> theme

Deleting Themes
You cannot delete the preloaded themes on your phone.
To delete one or all of the themes that you have
downloaded and installed:
Find the Feature

M > Multimedia > Themes
> theme

Press
1 M
2 S
3 SELECT (+)

To
open the Theme menu
scroll to Delete or Delete All
select the option

News and Entertainment

Speed (Bps) 2

Description
Secondary WAP gateway IP
address.
Secondary WAP port number.
Time at which the phone exits the
micro-browser application when
no keypress activity is detected.
Primary phone number to use to
set up a CSD connection.
User name for primary CSD
number.
Password for primary CSD
number.
Connection speed for primary
CSD number.
Line type (modem or ISDN) for
primary CSD number.
Secondary CSD dial-up phone
number.
User name for secondary CSD
number.
Password for secondary CSD
number.
Connection speed for secondary
CSD number.
Line type (modem or ISDN) for
secondary CSD number.
GPRS access point name (the
name of the WAP service
provider).
User name for GPRS APN
connection.
Password for GPRS APN
connection.

Using Photos and Pictures
You can send your photos to other wireless phone users or
email addresses, assign photos to specific phonebook
entries, and use them as wallpaper or screen saver
images.
032380o

Your phone may contain predefined photos,
pictures, and animations. You can download and
store additional images on your phone.

Downloading Pictures
To download a picture with the micro-browser, see
page 34. To store a picture from a message, see page 9.

Managing Pictures
Note: Predefined images are identified by a ë (predefined
object) indicator. You cannot rename, delete, or view
details about predefined images.

To view a photo, picture, or animation stored on your
phone:
Find the Feature

M > Multimedia > Pictures

Press
1 S
2 VIEW (+)
3 S up or down

To
scroll to the picture
view the picture
view the next/previous picture

or
DETAILS (+)
or
M

view picture information
open the Pictures Menu to
perform other procedures

The Pictures Menu can include the following options:
Option
Zoom

News and Entertainment

New

Apply As

Description
Change the zoom factor of the
selected picture.
Select Picture to activate the
camera to take a new photo.
Select Picture Album to collect a
group of pictures in a single
presentation.
Set the picture as your phone’s
Wallpaper or Screen Saver image.

Select Phonebook Entry to assign the
picture to a phonebook entry to
enable picture caller ID.
Resize Image
Change the size of the selected
picture.
Details
View picture information.
Rename
Rename the picture.
Delete
Delete the selected picture or all
marked picture(s).
Mark / Unmark or
Mark one or more pictures that
Mark All / Unmark All you want to move, copy, send, or
delete.
Send In Message
Insert selected picture or marked
picture(s) in a new message.
Categories
Create a new category, or view
pictures in a selected category.
Assign To Category
Assign the picture to a defined
category.
Move
Move selected picture or marked
picture(s) to another device.
Copy
Copy selected picture or marked
picture(s) to another device.
Pictures Setup
Open the setup menu to adjust
picture settings.
View Free Space
View memory space available for
storing pictures.

Using Video Clips
You can download video clips with the micro-browser, and
receive video clips in multimedia messages. For
instructions on how to play video clips stored on your
phone, see your Start Here guide.

Downloading Video Clips
To download a video clip with the micro-browser, see
page 34. To store a video clip from a message, see
page 9.

Managing Video Clips
To play a video clip stored on your phone:
Find the Feature

M > Multimedia > Videos

Press
1 S
2 SELECT (+)

To
scroll to the video clip
start video clip playback

During video clip playback, press M to open the
Videos Menu to perform various operation on the video:
Option
Zoom
Details
Rename
Delete
Mark/Unmark or
Mark All/Unmark All
Send In Message

Categories
Assign To Category
Move

Copy

Videos Setup
Download Videos
View Free Space

Description
Change the zoom factor of the
selected video clip.
View video clip information.
Rename the video clip.
Delete the selected video clip or
all marked video clips.
Mark one or more video clips that
you want to move, copy, send, or
delete.
Insert selected video clip or
marked video clips in a new
message.
Create a new category, or view
video clips in a selected category.
Assign the video clip to a defined
category.
Move selected video clip or
marked video clips to another
storage device.
Copy selected video clip or
marked video clips to another
storage device.
Open the setup menu to adjust
video clip settings.
Launch the micro-browser to
download a video clip.
View memory space available for
storing video clips.

Games and Applications
032380o

Your phone contains Java™ games that you can
play between calls. Each game includes online
playing instructions.

Your phone may contain additional Java applications that
add features and functionality to your phone. Java games
and applications are stored in the Games & Apps folder on your
phone.

Downloading an Application With the
Micro-Browser
Find the Feature

M > Web Access > Browser

Go to the page that contains the application, then:
Press
1 S
2 SELECT (+)
3 DWNLOAD (+)

To
scroll to the application
view the application details
download the application

Downloading an Application From a
Computer
See page 27 for instructions on connecting your phone to
a computer.

5
O
N
M

Analyzing or Deleting a Java™ Application
Find the Feature

M > Games & Apps

Press
1 S
2 M

To
scroll to the application
open the application manager
menu
scroll to a menu option
select the option to perform
procedures as described in
the following list

3 S
4 SELECT (+)

The application manager menu can include the following
options:
Option
View Details

On the computer, locate and prepare the file you want to
download, then select the following phone menu option:
Find the Feature

M > Settings > Java Settings
> Java App Loader

Launching a Java™ Application
Find the Feature

M > Games & Apps

Press
1 S
2 SELECT (+)

To
scroll to the application
launch the application, or
open the list of applications in
a suite
scroll to the application you
want, if necessary
launch the application

3 S
4 SELECT (+)

Using Control Keys
Your phone’s keys perform the following functions in a
Java™ application.

Function
Move up, down, left, or right
in a game.
“Fire” your weapon in a
game.
End the application.
Call a number in the
application.
Open the Java applications
menu.

Delete

Description
Display the suite name, vendor,
version, number of apps, flash
usage, and memory
requirements.
Delete the suite.

News and Entertainment

Note: If you do not have enough phone memory to
download a Java™ application, you can free memory
space by deleting unused Java applications.

Key
S

Viewing Java™ Version and Available
Memory
To view Java version information, or the amount of phone
memory available for Java applications:
Find the Feature

M > Settings > Java Settings
> Java System

Press
1 S

To
scroll through information as
described in the following list
close the display

2 BACK (-)
Option
CLDC Version
MIDP Version

Displays
Your phone’s connected limited
device configuration version.
Your phone’s mobile information
device profile version.

Option
Data Space (both
Java and nonJava data
space)

Heap Size

Displays
Memory available for application
data (such as game scores or
application settings), and for
downloaded graphics, sounds, all
camera photos and MMS
messages.
Amount of runtime memory
available for Java applications.

current settings for each instrument (see following table for
details).

Press first column
keypad keys
(147*)
to turn instruments on/off.

MotoMixer
Piano

Note: If you do not have enough phone memory to
download a Java application, you can free memory space
by deleting unused Java applications.

Editing Sounds with MotoMixer

News and Entertainment

MotoMixer lets you edit and save special MIDI-based
sound files called Groove Tunes on your phone. These
sound files are made up of 4 instruments such as piano,
bass, drums, and guitar. The phone comes preloaded
with base tracks (which you cannot edit or delete), but you
can download others and use them all to create or edit
your own mix files. The mix files you create display in the
list of available alerts.
Note: To download new MotoMixer files, see page 34.

Creating or Editing a Mix File
Find the Feature

M > Multimedia > MotoMixer
> [New Mix] or
mix file name

Press
1 S
2 SELECT (+)
3 CHANGE (+)
4 keypad keys

To
scroll to the base track
select the base track
select Name
enter a name for the mix file
you are creating
store the name
select Tempo
adjust the tempo setting
store the tempo setting
select Mix to open the mix
editor
start playing/mixing the track
edit the instruments (see
following section)

5
6
7
8
9

OK (+)
CHANGE (+)

S left or right
OK (+)
CHANGE (+)

10 PLAY (+)
11 keypad keys

Instrument
Name

Third column
keypad keys
set instrument
variant

Bass
Drums
Guitar
BACK

032369a

MIX

Press MIX (+) to play the mix file. Turn instruments on or
off, add effects, and/or set an instrument variant using the
following keypad keys:
Key
1
2
3
4
5
6
7
8
9
*
0
#

Effect
Turn on/off first instrument (Piano
above)
Add effect to first instrument
Set variant for first instrument
Turn on/off second instrument
(Bass above)
Add effect to second instrument
Set variant for second instrument
Turn on/off third instrument (Drums
above)
Add effect to third instrument
Set variant for third instrument
Turn on/off fourth instrument
(Guitar above)
Add effect to fourth instrument
Set variant for fourth instrument

Use the following keys to perform additional mix functions:
Key
M
BACK (-)

Effect
Open the Mix Menu to reset one or
all instruments
Return to the Mix Details display
when you are finished mixing

Using, Editing, or Deleting a Mix File
To edit or delete a mix file, or set a mix file as a ring tone:
Find the Feature

M > Multimedia > MotoMixer

MotoMixer Editing Controls

Press
1 S
2 M
3 S

You can select which instruments you want to play and
when you want to play them. The mix editor shows the

4 SELECT (+)

To
scroll to the mix file
open the Mix Menu
scroll to Edit, Delete, Play, or
Set as Ring Tone
select the option

12 BACK (-)
13 DONE (-)

The track plays to the end
and stops. To edit your mix,
press PLAY (+) again.
close the base track editor
close the mix file display

Second column keypad
keys add effects.

Creating Ring Tones
You can create and store custom ring tones on your
phone. The ring tones display in the list of available alerts.

Key
0

Creating a Tone
Find the Feature

M > Multimedia > Sounds
> [New iMelody]

Press
1 CHANGE (+)
2 S up or down

To
select Notes
enter notes (see following
section)

or
3
4
5
6
7

keypad keys
OK (+)
CHANGE (+)
keypad keys
OK (+)
DONE (-)

You can enter one or more rest characters (r) in the note
sequence. Set rest length the same way you set note
length.

store the notes
select Name
enter the name for the tone
store the name
store the tone

Entering Notes

Press the keypad keys to set note length, enter rests, and
enter or edit note information. If necessary, press a keypad
key multiple times to cycle through its available options.
Tip: Press M > Play All at any time to play the notes you
have entered.
Your phone identifies each note by octave (*0 through *8),
note (a through g, with sharp notes preceded by a #), and
note length (0 through 5). For example, a C# quarter note
in octave 4 displays as *4#c2.
Each note must contain the following information, in the
following sequence: octave, note, length, and length
modifier (optional).

note F
note G

rest

Lengths and Modifiers
Set the length (0 to 5) after a note or rest. If you do not
specify a length, a quarter note length (2) is appended to
the note. If needed, you can enter an optional length
modifier (. or : or ;) after the length character.
Key
0
1
2
3
4
5
1

Display
0
1
2
3
4
5
.
:

Octave

;

Enter * before a number to identify it as an octave value.
Octave information (*0 to *8) must come before the note. If
you do not specify an octave, the note is played as an
octave 4 note.
Key
0

Description
sharp
flat
note A
note B
note C
note D
note E

Display
*

Description
enter * followed by a
number (0 to 8) to set the
octave

Note: Octaves 3 through 5 cover the full range of notes
currently available on your phone. The notes are
duplicated in octaves 0-2 and 6-8.

Notes and Rests
To make a note sharp or flat, enter the sharp or flat
character (# or &) before the note.

Description
whole note
half note
quarter note
eighth note
sixteenth note
1/32 note
dotted note (1 and 1/2
length note)
double dotted note (1
and 3/4 length note)
2/3 length note

News and Entertainment

Press S up or down to cycle through notes and select the
note you want.

Display
#
&
a
b
c
d
e

Example
Action
1 Press S to scroll up to *4c, then wait for the
cursor to move to the next position
2 Press S to scroll down to *3f

3
4
5
6

The phone adds a 2 after each note you enter to
identify it as a quarter note.
Press 7 to enter a rest character (r)
Press S to scroll up to *3a
Press S to scroll up to *4c
Press M > Play All to play the tone

Playing a Tone
Find the Feature

M > Multimedia > Sounds
39

Press
1 S
2 M
3 S
4 SELECT (+)
5 PLAY (+)
6 CANCEL (-)

To
scroll to the tone
open the Tone Menu
scroll to Play
select Play
play the tone again
return to my tones list

You cannot edit the predefined ring tones included with
your phone. To edit a ring tone that you created:

News and Entertainment

Press
1 S
2 EDIT (+)
3 S
4 CHANGE (+)
5 S left or right

6 DELETE (-)
7 S up or down

M > Multimedia > Sounds
To
scroll to the tone
open the tone details
scroll to Notes
select Notes
move the cursor to the right of
the note information you want
to edit
delete note information
enter new note information

or
keypad keys
8 OK (+)
9 DONE (-)

store new note information
save your changes

Deleting a Tone
You cannot delete the predefined ring tones included with
your phone. To delete a ring tone that you created:
Find the Feature

M > Multimedia > Sounds

Press
1 S
2 M
3 S
4 SELECT (+)
5 YES (-)

To
scroll to the tone
open the Tone Menu
scroll to Delete
select Delete
confirm the deletion

Camera
For instructions on how to take and send photos, see your
Start Here guide.
To adjust camera settings:
Find the Feature

M > Multimedia > Pictures
M > Pictures Setup

The Pictures Setup menu can include the following options:

Shuffle
Lighting Conditions
Image Style
Exposure

Editing a Tone

Find the Feature

Option
Auto Repeat

Resolution

Shutter Tone

Description
Turn repetition On or Off for picture
albums.
Turn shuffle On or Off for picture
albums.
Set to Automatic, Sunny, Cloudy,
Indoor (Home), Indoor (Office), or Night.
Select a color style for images.
Set to +2, +1, 0, -1, or -2.
Set the camera to capture photos
at the following resolutions: MMS
(160x120 pixels), Medium (320x240
pixels, or High (640x480 pixels)
Activate a tone that sounds when
you take a photo. Can be set to
None, Chimp, Quack, Flix, Boing, or Click.

SIM Applications
032380o

Your SIM card may contain applications that
process your outgoing calls, text messages, and
other events. Contact your service provider for
more information.

Find the Feature

M > Office Tools > SIM Apps

Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (USA) or 1-800461-4575 (Canada).
Question
Is your battery
charged? Do
you see Ä in
the display?
Do you have a
valid SIM card
inserted in
your phone?
Does the
handset have
a signal? Do
you see ! in
the display?
Is the earpiece
volume too
low?
Is the other
party unable
to hear you?

See your Start Here guide.
If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card.
See your Start Here guide.
The signal strength indicator
should have at least one segment
showing (#). If it does not, move
to an area with a stronger signal
to use your phone.
While on a call, press the upper
volume key on the side of your
phone.
Your phone may be muted. Press
UNMUTE (+) if necessary to unmute
the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.

The following refer to specific problems:
Problem
My phone was
stolen. To
whom should I
report this?
I forgot my
password.

Solution
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
See your Start Here guide for
information about what to do if you
forget a code or password.

The display
says: Insert SIM
Card or Check SIM
Card even
though I have
inserted my
SIM card in the
phone.
The display
says: SIM Blocked.
How do I
unblock my
SIM card?

Solution
Be sure to press and hold
(power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed.
See your Start Here guide.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly.
See your Start Here guide.

Call your service provider (the
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key
(PUK) code.

See your Start Here guide.
The display
Enter the factory-preset unlock
says: Enter Unlock code (1234), or the last 4 digits of
your phone number. If this fails,
Code. How do I
call your service provider (the
unlock my
company that sends you your
phone?
monthly wireless service bill).
My phone asks The application you want is
for an unlock
locked.
code when I
See your Start Here guide for
try to open a
information about what to do if you
feature.
forget a code or password.
My phone
does not ring.

If you see { or | in the display,
then the ringer is turned off.

I tried to place
a call and
heard an
alternating
high/low tone.

To change the ring style, see your
Start Here guide.
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display shows the name of
your service provider before
making a call.

Troubleshooting

Has the phone
been
damaged,
dropped, or
gotten wet?
Was a nonMotorola
battery or
battery
charger used?

Answer
The battery level indicator should
have at least one segment
showing (Å). If it does not,
recharge your battery.

Problem
I pressed the
power key, but
nothing
happened.

Problem
I cannot send/
receive calls.

Solution
Make sure that you have a phone
signal (the signal strength
indicator should have at least one
segment showing). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Call Barring feature turned on. If you
know the unlock code, you can
change this setting in the security
menu (M > Settings > Security).

Also, check to be sure your SIM
card is installed and working.
My phone has Make sure that your antenna is
poor reception not bent or damaged.
and drops
Also, make sure you have a phone
calls.
signal (the signal strength

I cannot hear
others on my
phone.

Troubleshooting

I cannot open
my text
message
inbox.
How do I see
the calls I sent
or received?
My phone will
not send
voicemail
commands,
passwords, or
other codes.

indicator should have at least one
segment showing). Stay clear of
any obstructions such as bridges,
parking garages, or tall buildings.
While on a call, press the upper
volume key. Your phone display
should show the volume
increasing.
Also, make sure that your phone’s
earpiece is not blocked by its
carrying case.
Before you can use text
messages, you must set up the
message inbox.
See your Start Here guide.
To see the most recent calls you
dialed or received:
M > Recent Calls > Received Calls or
Dialed Calls
You must send PIN codes and
passwords as DTMF tones while
on a call. You can set your
phone’s DTMF tones to be Long,
Short, or Off. If you have trouble
sending numbers, try changing
the DTMF setting.
1 From the home screen, press:
M > Settings > Initial Setup
> DTMF
2 Press S to scroll to Long or
Short.
3 Press SELECT (+) to select it.

Problem
My battery
didn’t last as
long as I
expected.
What can I do
to extend
battery life?
I am unable to
record a voice
note, voice
name, or voice
shortcut
I plugged the
data cable into
my phone but
my phone did
not beep. How
do I know if
the data cable
is ready?

My phone
beeped when I
attached the
data cable, but
my data and
fax
applications
do not work.
When sending
data with the
data cable,
why does the
computer
show a
connection
rate of 19200
Kbps?

Solution
Your battery’s performance is
affected by charge time, feature
use, temperature changes,
backlight use, and other factors.
For tips on extending battery life,
see your Start Here guide.
Try moving to a quieter location to
make your voice recording. Hold
the phone about 4 inches (10
centimeters) from your mouth,
and speak directly into the phone
in a normal tone of voice.
The beep indicates that you are
set up correctly. If you did not hear
a beep, make sure that both ends
of the data cable are connected—
the smaller end to your phone and
the larger end to your computer.
Also, your computer may have
deactivated the port to save
power. Try opening an application
that uses the port, like a fax or
dial-up application, to
automatically activate the port.
Some wireless networks may not
support data or fax transmission.
If you are roaming on an
unfamiliar network, this may be
the case.
Also, remember that data and fax
transmission usually requires a
subscription. Call your service
provider for more information.
19200 Kbps is the data transfer
rate of the connection between
your computer and the phone in a
standard Circuit Switch Data
(CSD) connection. The rate of the
connection between your phone
and the network is displayed on
your phone, and will be either
14400 or 9600 Kbps.

Note: A GPRS connection may
have a higher data transfer rate.
I can’t end my Try pressing O on your phone.
data call by
Also try disconnecting the cable or
closing the
turning off the phone. If possible,
application on always close the connection
my computer. through your computer. These
What can I do? alternative methods may disrupt
the application on your computer.

Problem
I launched the
micro-browser
but the display
says: Network Not
Available.
I launched the
micro-browser
but the display
says: Server Not
Responding.

Solution
You may be in an area without
service, or you may be connected
to a network that does not support
Internet access.
Try again in a few minutes. The
servers may be temporarily busy.

Troubleshooting
43

Index
A
accessories 26, 27
alarm clock 31
alert
creating 39
setting 19, 34
animation
downloading 9, 34
managing 35
screen saver 34, 36
wallpaper 34, 36
application, locking and unlocking 33
appointments. See datebook

alarm clock 31
reminders 30, 31
using 30
dialing a number 22, 23
display
greeting 19
language 20
menu icons, showing or hiding 19
personalizing 20
DTMF tones
activating 23, 42
defined 23
sending 23

barring calls 22
battery
meter 29
browser messages 9
browser. See micro-browser

email address, storing in phonebook
14
event alert 19
exchange rate, calculating 32
external device
connecting to phone 27

C
calculator 32
calendar. See datebook
call
alert, setting 19
barring 22
calling card 15
conference call 22
costs 24, 25
forwarding 22
speakerphone 26
timing 23, 25
call cost information 24, 25
call timers 23
caller ID 14, 36
calling card call 15
camera 40
car kit 26
chat 12
clock
selecting analog or digital 19
computer
connecting to phone 27
conference call 22
credit information 24, 25
currency converter 32
customizing the menu 20

D
data call
making 27
timers 25
volume meters 25
datebook
44

F
fax call 27
fixed dial 22
forwarding calls 22

G
games 37
GPRS indicator 34
greeting 19
groove tunes 38

H
handsfree use 26
headset accessory, using 26
home keys, personalizing 20
home screen
menu icons, showing or hiding 19
selecting clock view 19
setting display text 19

I
IM 11
incoming call
forwarding 22
indicators
GPRS 34
message waiting 8, 9, 10
information services 10
instant messaging. See IM

J
Java applications 37

K
key
left soft key 20
right soft key 20
keypad
volume, setting 19

L
language, setting 20
left soft key
personalizing 20
lock
application 33
lock SIM card 33

M
mailing list, creating 15
master clear 20
master reset 20
memory available 38
Memory is Full! message 8, 10, 12
menu
icons, changing in idle display 20
icons, converting to text 20
icons, showing or hiding 19
language, setting 20
personalizing 20
scroll 20
view, changing 20
wrap around 20
message
browser messages 9
chat 12
deleting 9
inbox setup 5
information services 10
locking 9
MMS template 7
MMS, defined 5
outbox 8
quick note 6
quick view 11
reading 9
receiving 8
reminders 8, 19
sending 5
SMS, defined 5
status 8
message waiting indicator 8, 9, 10
micro-browser
animation 34
background sessions 35
browser messages 9
browser setup 34
Java applications 37

picture 34
ring tone 34
using 34
Web sessions 34
MMS template 7
MMS. See message
MotoMixer 38
multimedia letter
receiving 8
sending 7
multimedia message
receiving 8
sending 6
multimedia messaging service. See
message
my telephone number 3

N
n character 15
network settings 27
number
storing in phonebook 14
viewing your number 3

O
1-touch dial
setting preference 18
outbox 8

P
pause character 15
phone
alert, setting 19
clear stored information 20
connecting to external device 27
credit information 24, 25
feature specifications 29
language, setting 20
network settings 27
reset all options 20
specifications 29
phone number
long numbers, storing 16
storing in phonebook 14
viewing your number 3
phone theme 35
phonebook
capacity, checking 18
category views 17
copying entries 18
creating an entry 14
dialing a number 16
editing an entry 16
email address, storing 14
entry category 14
entry details 14
long numbers 16
mailing list 15
number, storing 14

picture ID 14, 36
primary number, setting 17
ringer ID 14, 17, 19
sorting entries 16
speed dial number 14
voice name, recording 15
photo
downloading 9, 34
managing 35
picture ID 14, 36
screen saver 36
sending 6, 7
wallpaper 36
picture
downloading 9, 34
managing 35
screen saver 34, 36
sending 6, 7
wallpaper 34, 36
picture ID 14, 36
PIN code
defined 33
entering 33
storing with phonebook entry 15
unblocking 33
PIN2 code
unblocking 33
PUK code 33
PUK2 code 33

Q
quick dial 23
quick note 6
quick view message 11

R
reminders
datebook 30, 31
information services message 10
text message 8
turning on/off 19
right soft key
personalizing 20
ring tone
creating 39
downloading 9, 34
editing with MotoMixer 38
sending 6, 7
setting as event alert 34
ringer ID
setting 14, 17
turning on/off 19
ringer volume, setting 19

S
screen saver 34, 36
scroll, menu 20
service dial 23
short message service. See message

shortcuts 3, 20
silent alert, setting 19
SIM applications 40
SIM Blocked message 33
SIM card
applications 40
locking 33
service phone numbers 23
SIM Blocked message 33
SIM Disabled message 33
unblocking 33
SIM Disabled message 33
SIM PIN code
defined 33
entering 33
unblocking 33
SIM PIN2 code
unblocking 33
SMS. See message
soft keys
personalizing 20
sound
creating 39
downloading 9, 34
sending 6, 7
speakerphone
activating 26
automatic answer 26
speed dial
number, setting 14
sorting phonebook entries 16

T
telephone number
storing in phonebook 14
viewing your number 3
theme 35
timers 23, 25

U
unblocking the SIM card 33
unlock
application 33

V
vibrate alert
setting 19
video clip
downloading 9, 34
sending 6, 7
voice dial
dialing a number 16
dialing from headset 26
voice key
dialing a number 16
voice name
dialing 16
recording 15

volume
keypad 19
ringer 19

W
wait character 15
wallpaper 34, 36
Web pages 34
Web sessions 34
Welcome 1
U.S. patent Re. 34,976

motorola.com

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V220.GSM.RG.042304 Reference Guide Motorola V220

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