Palm 728 SmartPhone User Manual Hobbit LepROWchaun User Guide

Palm Inc SmartPhone Hobbit LepROWchaun User Guide

Contents

User Manual 1 of 3

User Guide
Your Palm® Treo™ XXX Smart Device
Intellectual property notices
© 2006–2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm,
Palm OS, Treo, VersaMail, and the Palm and Treo logos are among the
trademarks or registered trademarks owned by or licensed to Palm,
Inc. AT&T, AT&T logo, Cingular and Cingular logos are trademarks of
AT&T Knowledge Ventures and/or AT&T affiliated companies. This
product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser
software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems
America, Inc. NetFront is the trademark or registered trademark of
ACCESS Co., Ltd. in Japan and in other countries except the United
States of America. NetFront is a registered trademark of NetFront
Communications, Inc. in the United States of America and is used
under a license. A portion of this software includes software modules
developed by the Independent JPEG group. Documents To Go is a
trademark or registered trademark of DataViz, Inc. © Good
Technology, Inc. 2001-2007. All rights reserved. Good, Good
Technology, the Good logo, Good Mobile Messaging, GoodLink, and
Powered by Good are trademarks of Good Technology, Inc. All rights
reserved. All other brand and product names are or may be
trademarks of, and are used to identify products or services of, their
respective owners.
This product is protected by one or more of the following United
States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029;
6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667;
6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276;
6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552;
6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;
6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892;
6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803;
6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141;
6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637;
6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;
6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857;
6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252;
D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
This product is protected by certain intellectual property rights of
Microsoft. Use or distribution of such technology outside of this
product is prohibited without a license from Microsoft.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Recycling
This symbol indicates that Palm products should be
recycled and not be disposed of in unsorted Municipal
waste. Palm products should be sent to a facility that
properly recycles electrical and electronic equipment.
For information on environmental programs visit:
palm.com/environment
Palm Take Back and Recycling Program
As part of Palm’s corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices, Treo
smartphones, and mobile companions out of landfills through
evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit www.palm.com/recycle or in the US call 877-869-7256
for additional details and information about how you can help reduce
electronic waste.
PN: XXX-XXXXX-XX
v. 1.0
CONTENTS iii
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Treo™ XXX overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 2: Moving around on your Palm Treo XXX smart device . . . . . . . . . . . . . . . . 27
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turning your Treo™ XXX smart device on and off . . . . . . . . . . . . . . . . . . . . . . . . . .43
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
CONTENTS
iv
Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Your email application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Good Mobile Messaging™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Instant Messaging (IM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Chapter 5: Your Push to Talk application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
What is Push to Talk? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Setting up PTT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Creating a PTT contact list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Viewing availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Sending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Customizing your PTT settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Chapter 6: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . 143
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Connecting your computer to the Internet through your Treo™ XXX . . . . . . . . . . . 154
Connecting with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
CONTENTS v
Chapter 7: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Pocket Tunes™ Deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Chapter 8: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Chapter 9: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Documents To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Chapter 10: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 203
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Sending information with Bluetooth® wireless technology . . . . . . . . . . . . . . . . . . . 212
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Chapter 11: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
CONTENTS
vi
Locking your Treo and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Chapter 12: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Resetting your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Making room on your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
WELCOME 1
Welcome
Congratulations on the purchase of your
Palm®Treo™ XXX smart device! In one
compact and indispensable device, you
now have all of the following:
•Phone application for making and
receiving calls
•Push to Talk application for talking
instantly with other members who are
signed up to use this walkie-talkie type
of service
•Contacts application that stores the
names, phone numbers, and even
pictures of friends, family, business
contacts—everyone you stay in touch
with
•Email applications for receiving and
sending email (business and personal)
•Palm OS® by ACCESS personal info
applications for storing your
appointments, to-do lists, memos, and
more
•Expansion card slot that accepts micro
SD cards (sold separately) for storing
music files, videos, dictionaries, games,
and lots of other applications
•An SXGA 1.3 megapixel (1280 x 1024)
digital camera for snapping photos and
capturing short videos
•Text and multimedia messaging
•MP3 player
•Applications for reading, creating, and
editing Microsoft Office files and
viewing PDF files
•Desktop synchronization software for
entering names, addresses, and more
on your computer, and then transferring
them to your Treo XXX with one press
of a button
What’s in the box?
You should have received all the following
items in the box:
Hardware
•Treo XXX
•AT&T SIM card (not included with all
models; preinstalled in Treo XXX on
WELCOME
2
some models; see Inserting the SIM
card and battery for details)
•Rechargeable battery
•AC charger
•USB sync cable
•Headset
Documentation and software
•Getting Started Guide
•Quickstart Guide
•Palm Software Installation CD, which
includes the following:
•Palm®Desktop software
•Bonus software for your Treo XXX
•User Guide: Your Palm Treo XXX
Smart Device (this guide)
•Palm warranty
What do I need to
get started?
This guide helps you set up your Treo XXX
and quickly learn to use it. To get started,
you need all the items that came in the
Treo XXX box (see What’s in the box? ),
plus the following:
•Appropriate service contracts. Phone
and text messaging services and Push
to Talk service require a service contract
with your network operator AT&T. Web,
email, and multimedia messaging
services require a service contract and
data services from your network
operator AT&T. Data speeds vary based
on network availability and capacity.
Please contact your network operator
AT&T for details about your data service
options.
KEY
TERM
SIM (Subscriber Identity Module)
card The smartcard that you insert into your
Treo XXX and that identifies you to the mobile
network. It contains your mobile account
information, such as your phone number and
the services to which you subscribe. Phone
book entries and SMS messages can also be
stored on the SIM card.
TIP
Missing something? Need help? Call
AT&T customer service: 1-800-331-0500 or
call 611 from your Treo XXX.
WELCOME 3
•A SIM card. To use your Treo XXX on
your the AT&T network, you must insert
the SIM card into your Treo XXX.
Without a SIM card, you can only call
911.
•If your Treo XXX box did not contain a
SIM card, you need to contact AT&T
your network operator to get one.
•If your SIM card does not work
properly, contact your network
operator to ensure that your SIM card
is up-to-date.
•A location where you are within
coverage of your the AT&T network.
•An electrical outlet.
•The computer with which you want to
synchronize your personal information.
Where can I learn
more?
Whether you’re on the go or at your
computer, there are several ways to learn
more about using your Palm®Treo™ XXX
smart device.
For a quick introduction
Quick Tour: The Quick Tour introduces
you to many of the features on your
Treo XXX. It is already installed on your
Treo, and you can open it any time. Press
Applications , and then select Quick
To u r .
Tu t o ri a l : The Palm 680 Tutorial explains
how to make calls, browse the web, and
send and receive email. Find the tutorial on
the web at go.palm.com/treoxxx-cingular/
go.palm.com/treoxxx/.
While using your Treo
On-device User Guide: A copy of this
guide is included on your Treo XXX. The
on-device guide is specially formatted for
your Treo XXX screen. To view the
on-device guide, press
Applications , and then select My
Tr e o .
Tips: Many of the built-in applications
include helpful tips for getting the most out
of your Treo. To view these tips, open an
application, press Menu , select
Options, and then select Tips.
WELCOME
4
Many dialog boxes have a Tips icon in
the upper-right corner. Select the Tips icon
to learn about the tasks you can perform in
that dialog box.
Online support from Palm: For up-to-date
downloads, troubleshooting, and support
information, go to go.palm.com/treoxxx-att/
go.palm.com/treoxxx/.
If you need more information
Books: Many books on Palm OS® devices
are available in local or online book retailers
(look in the computers section), or visit
go.palm.com/treoxxx-att/go.palm.com/
treoxxx/.
Online forums: Consult online user
discussion groups to swap Treo
information and learn about Treo topics you
may find nowhere else. Visit go.palm.com/
treoxxx-att/go.palm.com/treoxxx/ for
details.
Customer service from AT&T: For
questions about your mobile account or
features, contact AT&T at 1-866-246-4852,
or dial 611 from your Treo.
CHAPTER
1
Setting up
You’re about to discover the many things about your
Palm®Treo™ XXX smart device that will help you better
manage your life and have fun, too. As you become more
familiar with your Treo XXX, you’ll want to personalize the
settings and add applications to make it uniquely yours.
But first, take the few easy steps in this chapter to set up your
Treo XXX and get it running.
Benefits
•Know where your Treo XXX
controls are located
•Start using your Treo XXX right
away
•Establish a link between your
Treo XXX and your computer
In this chapter
Treo™ XXX overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 18
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 23
SETTING UP
TREO™ XXX OVERVIEW 7
1
CHAPTER
Treo™ XXX overview
Front view
Indicator light (phone
and charge indicator)
5-way navigator and
Center button
Earpiece
Menu
Phone
Send
Side button
Volume
Messaging
Applications
Power/End
Calendar
Stylus
Lanyard loop
SETTING UP
TREO™ XXX OVERVIEW
8
1
CHAPTER
Back view
TIP
Protect your screen. Be careful to store
your Treo XXX away from items that might
scratch or crush the screen. Your Treo XXX
comes with a screen protector. Visit
go.palm.com/treoxxx-att/ go.palm.com/
treoxxx/ to find carrying cases and other
useful accessories.
DID
YOU
KNOW
?
When your Treo XXX screen is
on, you can press the Side button to open the
Push to Talk application. If you decide not to
subscribe to Push to Talk, you can change
your button settings and select an application
of your choice; see Reassigning buttons for
details.
Camera lens
Battery door
Speaker
Self-portrait mirror
Multi-connector
Headset jack
Microphone
Expansion card slot
Stylus
Infrared (IR) port
Lanyard loop
SETTING UP
INSERTING THE SIM CARD AND BATTERY 9
1
CHAPTER
IMPORTANT The Treo XXX speaker
includes a large magnet, so be sure to
keep your Treo XXX away from credit cards
or other items that could be demagnetized.
Top view
Inserting the SIM
card and battery
Your SIM card contains account
information such as your phone number
and voicemail access number. To use the
phone, email, or web features, the SIM
card must be inserted into your Treo XXX.
NOTE Your SIM card may already be
installed in your Treo XXX. Follow steps 1
through 3 to check. If a SIM card did not
come with your Treo XXX, you may already
have one. If the SIM card does not work,
contact AT&T your network operator.
1Press the battery door near the top and
slide the battery door downward to
remove it from your Treo XXX.
2If the battery is installed, remove it.
(See Replacing the battery for details.)
DID
YOU
KNOW
?
The Ringer switch silences all
sounds at once. You don’t need to hunt for
Off buttons all over the device.
Ringer switch
Battery door
SETTING UP
INSERTING THE SIM CARD AND BATTERY
10
1
CHAPTER
3If the SIM card is already installed, skip
to step 7.
4Remove the stylus.
5Align the notch on the SIM card with
the right side of the SIM holder.
6Insert the straight end of the SIM card
into the SIM holder, and then push the
SIM card forward until it fits into place.
7Align the metal contacts on the battery
with the contacts inside the battery
compartment, insert the battery into the
compartment at a 45-degree angle, and
then press it into place.
Battery
contacts
Treo XXX
contacts
SETTING UP
CHARGING THE BATTERY 11
1
CHAPTER
IMPORTANT Use the battery that came
with your Treo XXX. Do not use a battery
from another Treo model in your Treo XXX.
Similarly, do not use the Treo XXX battery
in another Treo model. Using a battery that
is designed for another Treo model can
damage your Treo XXX. For info on
replacement batteries, see Replacing the
battery.
NOTE Unauthorized batteries will not
power your Treo. Only a Palm approved
battery will wake up and power your Treo.
If your Treo does not turn on, check to see
whether an unauthorized battery has been
inserted in your Treo.
8Slide the battery door onto the back of
the Treo XXX until it clicks into place.
9Your Treo screen wakes up and begins
the setup process. When the language
selection screen appears, select the
language you want to use, and then
follow the onscreen instructions to set
up your Treo.
IMPORTANT Always use the same
language for your Treo, your computer
operating system, and your desktop
synchronization software. Otherwise, you
may lose information or have difficulty with
synchronization. Support is not provided for
mismatched language setups.
NOTE If the correct battery is inserted and
your Treo still does not turn on, you need
to connect it to the AC charger. Make sure
the AC charger is plugged in to a wall
outlet. If your Treo still does not turn on
after being connected to the AC charger
for five minutes, do a soft reset. See
Performing a soft reset.
Charging the battery
The battery comes with a sufficient charge
to complete the setup process and activate
your phone. After activation, we
recommend charging your Treo XXX for
three hours (or until the indicator light is
TIP
The power-saving feature turns off the
Treo screen after a period of inactivity. To
wake up the screen, press and release
Power/End, and then press Center on the
5-way to turn off Keyguard.
SETTING UP
CHARGING THE BATTERY
12
1
CHAPTER
solid green) to give it a full charge. See
Maximizing battery life for tips on
maximizing the life of your Treo battery.
1Plug the AC charger into a wall outlet.
2Connect the charger cable to the
bottom of your Treo XXX. Make sure
the arrow on the connector is facing up,
toward the screen.
3To confirm that your Treo XXX is being
charged, check the indicator light on
your Treo XXX.
•Solid red indicates that your Treo XXX
is being charged.
•Solid green indicates that your
Treo XXX is fully charged.
TIP
To avoid draining the battery, charge your
Treo XXX every day, especially if you use your
phone often.
DID
YOU
KNOW
?
If your battery ever becomes
fully drained, your info is still stored safely on
your Treo XXX until you connect your
Treo XXX to a power source and charge the
battery.
DID
YOU
KNOW
?
You can also trickle-charge
your Treo XXX without the AC charger by
connecting it to your computer with the sync
cable. Trickle-charging takes longer, however.
Be sure to plug your computer into a power
source, or your Treo XXX could drain the
computer’s battery. For the quickest charge
time, use the AC charger.
TIP
When trickle-charging your Treo XXX with
the sync cable, the indicator light may not turn
on. To make sure the battery is being charged,
check the onscreen battery indicator.
Indicator light
SETTING UP
CHARGING THE BATTERY 13
1
CHAPTER
When your Treo is on (see Turning your
Treo™ XXX smart device on and off), the
onscreen battery icon displays the charging
status:
TIP
If the battery is fully drained, it may take a
few moments for the indicator light to turn on
when you begin charging.
TIP
If the indicator light does not turn on when
you connect your Treo XXX to the AC charger,
double-check the cable connection and the
electrical outlet to which it is connected.
A red lightning bolt indicates that
the battery is connected to an
electrical outlet and is being
charged.
A green lightning bolt indicates that
the battery is connected to an
electrical outlet and is fully charged.
A partial battery without a lightning
bolt indicates that the battery is not
connected to an electrical outlet
and it has some power.
An almost empty battery that is red
at the bottom indicates that you
need to charge the battery
immediately.
TIP
To see the remaining battery charge
expressed as a percentage, tap the onscreen
battery icon.
SETTING UP
MAXIMIZING BATTERY LIFE
14
1
CHAPTER
Maximizing battery
life
Battery life depends on how you use your
Treo XXX. You can maximize the life of
your battery by following a few easy
guidelines:
IMPORTANT Use the battery that came
with your Treo XXX. Do not use a battery
from another Treo in your Treo XXX.
Similarly, do not use the Treo XXX battery
in another Treo. Using a battery that is
designed for another Treo can damage
your Treo XXX. For info on replacement
batteries, see Replacing the battery.
Unauthorized batteries will not power your
Treo. Only a battery approved by Palm will
wake up and power your Treo. If your Treo
does not turn on, check to see whether an
unauthorized battery has been inserted in
your Treo.
•Charge your Treo XXX whenever you
can. Charge it overnight. The battery
has a much longer useful life when it is
topped off frequently than when it is
charged after it is fully drained.
•The wireless features (phone, email,
messaging, Push to Talk, and web) and
media features (camera, media players,
eBooks, and games) of your Treo XXX
consume more power than its organizer
features. Speakerphone usage also
consumes more power than using the
earpiece. If you use the wireless,
speakerphone, and media features
often, keep an eye on the battery icon
and charge when necessary.
Battery icon
TIP
You can buy an extra battery as a spare for
long plane trips or periods of heavy use. To
purchase batteries that are compatible with
your Treo XXX, go to go.palm.com/
mytreoxxx-att/go.palm.com/mytreoxxx.
SETTING UP
MAKING YOUR FIRST CALL 15
1
CHAPTER
•If you don’t plan to use the wireless
features on your Treo for a while, turn
off your phone (see Turning your
Treo™ XXX smart device on and off) and
let all calls be picked up by voicemail.
•As with any mobile phone, if you are in
an area with no wireless coverage, your
Treo searches for a signal, which
consumes power. If you cannot move
to an area of better coverage,
temporarily turn off your phone. While
your phone is off, you can continue to
use the nonwireless features of your
Treo.
•Turn down the screen brightness (see
Adjusting the brightness).
•Decrease the settings in Power
Preferences and turn off Beam Receive
(see Optimizing power settings).
•Turn off the Bluetooth® feature if you’re
not using it. See Connecting to a
Bluetooth® hands-free device.
Making your first call
1Press Phone .
2If prompted, press Center to turn
off Keyguard (see Locking your
keyboard (Keyguard) for more info).
TIP
If Check SIM Card appears in the title bar,
see Inserting the SIM card and battery.
TIP
If a blank space appears in the title bar, the
phone is either searching for a network or
you’re outside a wireless coverage area. It
may take a few moments for the title bar to
display a network name. If you believe you are
in a wireless coverage area and this problem
persists, contact AT&T your network operator
for assistance.
Center
SETTING UP
MAKING YOUR FIRST CALL
16
1
CHAPTER
3Press Left to select the Dial Pad
tab.
4Tap the onscreen Dial Pad to enter the
number you want to call.
5Press Send to dial the number.
6If prompted, press Center to select
Ye s and turn on your phone.
7After you finish the call, press Power/
End to end the call.
Dial Pad
Favorites Main Contacts
Call Log
Status
icons
Dial Pad
Favorites Main
Status
icons
Contacts
Call Log
TIP
If you are inside a coverage area and
cannot complete a call, contact AT&Tyour
network operator for assistance.
SETTING UP
MAKING YOUR FIRST CALL 17
1
CHAPTER
Adjusting call volume
While a call is in progress, press the
Vol ume button on the side of your
Treo XXX to adjust the call volume.
•To increase the volume, press the upper
half of the Volume button.
•To decrease the volume, press the
lower half of the Volume button.
What’s my phone number?
1Make sure your phone is on (see
Turning your phone on and off).
2Press Phone .
3Press Menu .
4Select Options, and then select Phone
Info.
Volume
Side button
TIP
If your phone number doesn’t appear in
Phone Info, make sure your SIM card is
properly inserted into your Treo XXX. If your
phone number still does not appear in Phone
Info, look for the number on the plastic holder
to which the SIM card was attached. If you
still need assistance, please contact AT&T
your network operator.
Look here for
your phone
number
SETTING UP
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
18
1
CHAPTER
Setting up your
computer for
synchronization
Before you can synchronize the info on
your computer and the info on your Treo,
you need to install the desktop
synchronization software and connect the
sync cable to your computer.
You can use either Palm® Desktop software
(included) or Microsoft Outlook for
Windows (sold separately) as your desktop
software.
Not familiar with synchronization? See
Synchronizing information—the basics.
System requirements
Your computer should meet the following
minimum system profiles for Windows or
Mac computers.
Windows XP SP2, Windows Media Center
Edition 2005, and Vista:
•32MB of available memory (RAM)
•170MB of free hard disk space
•CD drive
•Available USB port
Mac OS X version 10.3 to 10.5:
•128MB of total memory (RAM)
•190MB of free hard disk space
•CD drive
•Available USB port
Upgrading from another Palm® OS by
ACCESS device
NOTE If you are setting up your first Palm
OS device, skip ahead to Installing the
desktop synchronization software.
When you install the desktop software
from the Palm Software Installation CD,
some third-party applications may be
quarantined because they are not
compatible with the Palm OS software
version 5.4.9 on your Treo XXX.
Quarantined files are not installed on your
Treo XXX, nor are they deleted. These files
are placed in a new folder on your
computer: C:\Program Files\Palm\<device
name>\PalmOS5 Incompatible Apps.
(Can’t find a Palm folder in Program Files?
Then look for a folder labeled palmOne or
SETTING UP
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 19
1
CHAPTER
Handspring instead. For more info, see I
can’t find my user folder.)
IMPORTANT Synchronize your Treo with
only the version of Palm Desktop software
included with your device. Older versions
may not work correctly.
You can transfer all compatible applications
and information from your previous Palm
OS device—whether it’s a handheld or a
Treo—to your new Treo XXX, so long as the
space taken up by all the info you want to
transfer is 64MB or less. This includes your
calendar events, contacts, memos, and
tasks, as well as your application settings
and any compatible third-party applications
and files.
1Calculate how much space your apps
and info occupy on your previous Palm
OS device.
•In Applications View, open the menus.
•Select Info on the App menu.
•At the bottom of the screen, select
Size.
•Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
right to calculate the space used. For
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this
device.
2If the space occupied on your previous
device is 64MB or less, go to step 3. If
the space occupied is greater than
64MB, do any of the following to reduce
the storage space you’re using before
you go to the next step:
TIP
We do not recommend using third-party
utilities that back up your old device’s
information onto an expansion card and then
transfer the info to your Treo XXX. Such
methods transfer all applications to your
Treo XXX, including those that are not
designed to work with Palm OS version 5.4.9.
SETTING UP
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
20
1
CHAPTER
•Delete any third-party applications
that you no longer use.
•Move large files, such as eBooks and
images, to an expansion card.
•Move third-party applications to an
expansion card.
•Purge old info in applications such as
Calendar (Date Book), Tasks (To Do),
and email. Refer to the
documentation that came with your
previous device for instructions on
these items.
3Synchronize your previous device with
your previous desktop software to back
up your information one last time.
4Install the desktop synchronization
software from your new Palm Software
Installation CD (see Installing the
desktop synchronization software).
5During the installation process, sync
your Treo XXX with your new desktop
software as instructed. When
prompted, do the following:
•Connect your Treo XXX to your
computer (see Connecting your
Treo XXX to your computer).
•Indicate that you want to sync only
the info in your PIM apps (Calendar,
Contacts, Memos, and Tasks). This is
strongly recommended to ensure an
optimal upgrade experience. Or
indicate that you want to sync all info
and apps (excluding apps known to be
incompatible).
•Select a device name for your
Treo XXX; be sure to select the same
name that you used for your old
device. (To locate this name, select
the HotSync application on your old
Palm device. The device name
appears in the upper-right corner of
the screen.)
6MAC ONLY If you have pictures on
your previous device, copy them from
your previous device to an expansion
card or beam them to your Treo XXX.
7If you plan to continue using your
previous device, perform a hard reset
on your previous device to remove its
associated device name. (See the
documentation that came with your
previous device for instructions on
performing a hard reset.) Each device
you synchronize with your computer
SETTING UP
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 21
1
CHAPTER
must have a unique name. The next
time you synchronize your previous
device with your computer, be sure to
assign it a new name.
If any third-party applications are
quarantined during the installation, do not
manually install them. Contact the
third-party developer for software updates
and info about compatibility with your
Treo XXX.
Installing the desktop synchronization
software
IMPORTANT Even if you already own a
Palm OS device and have installed a
previous version of the desktop software,
you must install the software from the
Palm Software Installation CD that came
with your Treo XXX.
BEFORE YOU BEGIN If you are installing
on a computer at work, make sure your
computer is configured to let you install
new software. Contact your company’s
IT department for help.
1Close any applications that are currently
running on your computer, including
those that are minimized. Your
computer needs to have all its
resources available to install the
software.
2Insert the Palm Software Installation CD
into the CD drive on your computer.
TIP
If you have trouble upgrading or finding
quarantined files, see Upgrading.
TIP
If you want to sync info with applications
other than Palm Desktop or Microsoft
Outlook, you need to purchase additional
third-party sync software. This sync software
is sometimes called a conduit.
SETTING UP
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
22
1
CHAPTER
3If you are installing on a Mac,
double-click the CD icon on the desktop,
and then double-click the Palm
Software.pkg icon.
4When the installation wizard opens,
follow the onscreen instructions. Note
these important points about the
installation.
•When the language selection screen
appears, select the same language
you selected on your Treo XXX.
•WINDOWS ONLY You can choose
which desktop software you want to
use for synchronization:
Palm Desktop software or
Microsoft Outlook.
NOTE Whether you select to synchronize
with Microsoft Outlook or Palm Desktop
software, Palm Desktop software is still
installed on your computer. If you use
Outlook as your desktop email application,
select Outlook as your desktop
synchronization software. Remember that
when you enter information on your
computer, you must enter it in the software
you selected in this step.
•The installation process prompts you
to connect your Treo XXX to your
computer. Go to the next section.
Connecting your Treo XXX to your
computer
After you install the desktop software (see
Installing the desktop synchronization
software), you’re ready to connect your
Treo XXX to your computer.
BEFORE YOU BEGIN To set up your
computer, you need the sync cable that
came with your Treo XXX.
1Plug the AC charger into a wall outlet.
2Plug the USB sync cable into an
available USB port or into a powered
USB hub connected to your computer.
TIP
For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we recommend using
the back port; the front port is often a
low-power port. If you use a USB hub, make
sure the hub has its own power supply.
SETTING UP
SYNCHRONIZING INFORMATION—THE BASICS 23
1
CHAPTER
3With the sync button facing up, connect
the sync cable to the bottom of your
Treo XXX. Do not press the sync button
until you are instructed to do so.
4(Optional) Connect the charger cable to
the bottom of your Treo XXX.
You are now ready to synchronize; go to
Synchronizing information—the basics.
Synchronizing
information—the
basics
Synchronizing means that info you enter or
change in one place (your Treo XXX or your
computer) is automatically entered or
changed in the other; so there’s no need to
enter the info twice. We strongly
recommend that you sync your Treo XXX
with your computer or corporate server
frequently to keep your info up-to-date (and
backed up) in both locations.
The info from all the following applications
is updated by default each time you sync
your Treo XXX with your desktop software:
How each application syncs depends on
your computer type and the desktop
software you are using, as follows:
Sync cable Sync button
SETTING UP
SYNCHRONIZING INFORMATION—THE BASICS
24
1
CHAPTER
Computer type Desktop software What syncs and where
Windows Microsoft Outlook •Calendar, Contacts, Memos, and
Tasks sync with Outlook.
•Pictures & Videos syncs with
Palm Desktop.
Windows Palm Desktop All apps sync with Palm Desktop.
Mac Palm Desktop All apps sync with Palm Desktop.
SETTING UP
SYNCHRONIZING INFORMATION—THE BASICS 25
1
CHAPTER
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software
from the Palm Software Installation CD
that came with your Treo XXX—even if you
sync with Outlook or another third-party
application. See Installing the desktop
synchronization software for instructions.
1Connect your Treo XXX to your
computer, as described in Connecting
your Treo XXX to your computer.
2Press the sync button on the sync
cable.
Messages on both your computer and
your Treo XXX indicate that
synchronization is in progress.
3Wait until you see the message on your
Treo XXX that the HotSync operation is
complete; then disconnect the sync
cable. Do not disconnect the sync cable
until you see this message.
If you’re finishing your initial setup, you
now have the option to install bonus
software. If you choose to install some of
the bonus software, you need to sync
again to install the software on your
Treo XXX. You can also install bonus
software later; see Installing applications.
TIP
For more sync options, including which
apps sync, see Synchronizing information—
advanced.
Sync button
TIP
Problems synchronizing? See
Synchronization for troubleshooting
suggestions.
TIP
For info on locating your pictures and
videos on your computer, see Viewing
pictures and videos on your computer.
SETTING UP
SYNCHRONIZING INFORMATION—THE BASICS
26
1
CHAPTER
Where’s my info stored?
When you synchronize your Treo, your info
is stored on your computer in one of these
locations:
Windows XP and earlier: Program Files >
Palm > HotSyncUsername
Windows Vista: Username > Documents
> Palm > HotSyncUsername
CHAPTER
2
Moving around on your Palm
Treo XXX smart device
Have you ever been to a new city and felt a bit lost until you
figured out that the numbered streets run north/south and the
avenues run east/west? Learning to move around on your
Treo XXX is similar. Most applications on your device use the
same set of controls in the same way. So once you learn how
to use these controls on your Palm®Treo™ XXX smart device,
you’ll be driving all over town and you won’t even need a map.
Benefits
•Find and open applications quickly
•Access extra features with menus
•Move around in applications with
one hand, using the 5-way
navigator
•Access many more characters and
symbols than are displayed on the
keyboard
In this chapter
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
MOVING AROUND THE SCREEN 29
2
CHAPTER
Moving around the
screen
To move around the Treo XXX screen, you
can use the 5-way navigator for
one-handed navigation, or you can tap
items on the screen with the stylus. With
use, you will find your own favorite way to
scroll, highlight, and select menu items. The 5-way includes the following buttons:
TIP
Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead
DID
YOU
KNOW
?
In this guide, we use arrow
icons to indicate directions on the 5-way.
These are different from any onscreen arrows
that you tap with your stylus or select with the
5-way to display pick lists.
Up
Right Left
Down
Center
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
MOVING AROUND THE SCREEN
30
2
CHAPTER
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use Left ,
Right , Up , and Down on the
5-way to move the highlight from one item
to another.
Learn to recognize the highlight. It can take
two forms:
Border glow: When an entire screen, an
onscreen button (such as Done, New, or
OK) or a pick list is highlighted, a glow
appears around its border. If an entire
screen is highlighted, the glow appears at
the top and bottom of the screen only.
Colored background: When a phone
number, text, an email address, a web link,
or an item in a list is highlighted, the item is
displayed as white text against a colored
background. Examples of lists include the
Contacts list, the Messaging Inbox, and the
Tasks list.
After highlighting an item, you can select
or activate it by pressing Center , or by
tapping the item with the stylus.
TIP
If the item you want doesn’t appear on the
screen, try tapping the onscreen scroll arrows
to view more info.
TIP
When a border appears at the top and
bottom of a list screen, press Center on the
5-way to highlight the first item in the list.
TIP
After you open an application (see
Opening applications), experiment with using
the 5-way to highlight various screen
elements.
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
MOVING AROUND THE SCREEN 31
2
CHAPTER
Highlighting text
You can use the stylus to highlight text on
the screen.
•Tap and drag the stylus across the text
you want to highlight.
•To highlight a word, double-tap it.
•To highlight a paragraph, triple-tap it.
Accessing command buttons
In most applications, command buttons
such as New, OK, and Details appear at the
bottom of the screen. In many cases, you
can jump directly to these buttons instead
of scrolling to them.
•From a list screen, such as the Memos
list, press Right to jump to the first
button.
•From a screen where you create or edit
entries, such as Contact Edit, press
Center to jump to the first button.
•From a dialog box, such as Edit
Categories, press Up or Down to
scroll to the buttons.
Selecting menu items
Many applications have menus to give you
access to additional features. These
menus are usually hidden from view, but
they appear when you press Menu .
To get the most out of your Treo XXX, it’s a
good idea to familiarize yourself with the
additional features available through the
various application menus.
1Press Menu to display an
application’s menus.
2Press Right and Left to switch
between menus.
3Press Up and Down to highlight a
menu item.
4Press Center to select the menu
item, or press Menu to close the
menu and cancel your selection.
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
MOVING AROUND THE SCREEN
32
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CHAPTER
Selecting options in a pick list
A range of options is often presented in a
type of menu called a pick list, which can
be identified by a downward-pointing
arrow. Pick lists are different from the
application menus previously described.
The application menus give you access to
additional features, and pick lists let you
select the contents for a particular field.
You can select items from a pick list with
the 5-way or the stylus.
5-way: Use the 5-way to highlight the
pick list, and then press Center to
display the items in the list.
•Press Up and Down to highlight
the item you want.
•Press Center to select the
highlighted item.
•To exit the pick list without making a
selection, press Left or Right .
Stylus: Use your stylus to tap the pick list.
•Tap the item you want from the list.
•To exit the pick list without making a
selection, tap outside the list.
TIP
Most menu items have menu shortcuts
listed in the menu. To use a menu shortcut,
press Menu plus the shortcut letter. You
don’t have to see the menu item to use the
menu shortcut.
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
USING THE KEYBOARD 33
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CHAPTER
Using the keyboard
Menu
Backspace
Return
Alt
Space
Option
Shift/Find
Backlight
TIP
When using the keyboard, most people
find it easiest to hold the Treo with two hands
and use the tips of both thumbs to press the
keys.
DID
YOU
KNOW
?
The Treo XXX includes a
keyboard backlight that turns on and off when
the screen turns on and off. The backlight also
dims when an active call lasts longer than a
specified period of time. See Optimizing
power settings to adjust the automatic
shut-off and dimming intervals.
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
USING THE KEYBOARD
34
2
CHAPTER
Entering lowercase and uppercase letters
•To enter lowercase letters, press the
desired keys.
•To enter an uppercase letter, press
Shift/Find and then press a letter
key. You don’t need to press and hold
Shift/Find while entering a letter.
When Shift is active, an up arrow
appears in the lower-right corner of the
screen.
•To turn Caps Lock on, press Shift/
Find twice. To turn it off, press
Shift/Find once. When Caps Lock
is on, an underlined up arrow
appears in the lower-right corner of the
screen.
Entering numbers, punctuation, and
symbols
Numbers, punctuation, and symbols
appear above the letters on the keys.
To enter these characters, do one of
the following:
•Press Option , and then press the
key with the desired character shown
above the letter. You don’t need to press
and hold Option while pressing the
second key. When Option is active, the
symbol appears in the lower-right
corner of the screen.
•To turn Option Lock on, press
Option twice. To turn it off, press
Option once. When Option Lock is
on, the symbol appears in the
lower-right corner of the screen.
Entering other symbols and accented
characters
Symbols and accented characters that do
not appear on the keyboard are available
when you use the Alt key.
Letter
Symbol
DID
YOU
KNOW
?
Some application views, such
as the Dial Pad tab in the Phone application or
the Calculator, automatically default to Option
Lock. In this case, you do not need to press
Option to enter numbers.
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
USING THE KEYBOARD 35
2
CHAPTER
1Enter the character that corresponds to
the symbol or accented character you
want. See the table on the next page.
2Press Alt .
3Press Up , Down , Right , or Left
to highlight the desired character.
4Press Center to insert the
character.
DID
YOU
KNOW
?
Alternate characters are
grouped by their similarity to the base key. For
example, the alternate characters available
from the E key are é, è, ë, and ê.
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
USING THE KEYBOARD
36
2
CHAPTER
0
Symbols and accented characters
Enter… Then press
Alt to
select…
Enter… Then press
Alt to
select…
Enter… Then press
Alt to
select…
a á à ä â ã å æ n ñ u ú ù ü û
AÁ À Ä Â Ã Å Æ NÑ UÚ Ù Ü Û
b or B ß o ó ò ö ô œ õ x or X x ¤
cç ¢ © OÓ Ò Ö Ô Œ Õ y ý ÿ
C Ç ¢ © p or P Y Ý Ÿ
eé è ë ê r or R ® ! ¡
E É È Ë Ê s ß š ? ¿
ií ì ï î Sß Š ::-) :-( ;-)
I Í Ì Ï Î t or T ™ $ £ ¥ ¢
l or L £
Press Alt by itself, after a space or at the beginning or end of a line, to select these
characters:
; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
OPENING APPLICATIONS 37
2
CHAPTER
Opening applications
When you open an application using a
quick button or Applications View, you
automatically close the app you were
previously using.
Using the quick buttons
The front of the Treo XXX has three quick
buttons—Phone, Calendar, and
Messaging—that open applications. The
fourth button opens Applications View (see
Using Applications View).
TIP
You can customize the quick buttons
yourself; see Reassigning buttons for details.
Phone
Calendar
Applications
Messaging
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
OPENING APPLICATIONS
38
2
CHAPTER
Each quick button opens two applications:
•To turn on your Treo XXX and open a
button’s primary application, simply
press the button.
•After you turn on your Treo 680, open a
button’s secondary application by
pressing Option and then pressing
the quick button.
Using Applications View
You can access all available applications
through Applications View.
1Press Applications .
2Use the 5-way to highlight the
application you want to use.
Button Primary app
Phone
Calendar
Messaging
Buttons Secondary app
+ Web
+ Memos
+ Messaging
DID
YOU
KNOW
?
Pressing Option + Menu dims
your Treo XXX screen.
TIP
If prompted, press Center on the 5-way to
turn off Keyguard (see Locking your keyboard
(Keyguard) for more info).
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
OPENING APPLICATIONS 39
2
CHAPTER
3Press Center to open the selected
application.
In Applications View, you can also do the
following:
•Press Applications repeatedly to
cycle through various categories of
applications. See Applications settings
for more info on categories.
•Enter the first few letters of the
application’s name to highlight it. For
example, if you press P, it highlights
Phone; if you then press R, it highlights
Prefs. If you pause and then press R, it
highlights the first application that starts
with R.
TIP
You can press and hold Applications from
any screen on your Treo to select from a list of
your most recently used applications.
MOVING AROUND ON YOUR PALM TREO XXX SMART DEVICE
OPENING APPLICATIONS
40
2
CHAPTER
CHAPTER
3
Your phone
The Phone application is your home base for making and receiving calls
and for storing info about the people you need to stay in touch with.
You can effectively manage multiple calls, such as swapping between
calls, sending text messages to ignored calls, and creating conference
calls with up to five callers. Your Palm
®
Treo
™
XXX smart device helps
you perform all these tasks with ease.
You can do more than manage your phone calls in the phone
application. You can send text messages, open applications, go to your
favorite web pages, see your upcoming appointments, and even find
out how many unread email messages you have.
Benefits
•Stay in touch—you choose how
•Save time with shortcuts to your
favorite info
•Have fun: add wallpaper and
ringtones
•Make or receive calls without
taking your hands off the steering
wheel
In this chapter
Turning your Treo™ XXX smart device on and off . . . . . . . . . . . . . . 43
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
What can I do when I’m on a call?. . . . . . . . . . . . . . . . . . . . . . . . . . 53
How many minutes have I used?. . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Entering names and phone numbers. . . . . . . . . . . . . . . . . . . . . . . . 61
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
What are all those icons?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
YOUR PHONE
TURNING YOUR TREO™ XXX SMART DEVICE ON AND OFF 43
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CHAPTER
Turning your
Treo™ XXX smart
device on and off
NOTE We use the term phone to describe
the feature of your Treo that lets you
connect to the AT&T network to make and
receive calls and transmit data.
The phone and the screen of your
Treo XXX can be turned on and off
separately. You can wake up the screen to
use just the organizer and media
applications of your Treo XXX (such as
Contacts, Calendar, Pocket Tunes™, and
Pictures & Videos) without turning on the
phone. Also, when the screen is turned off,
the phone can be on and ready for you to
receive and make calls.
Waking up the screen and turning it off
Wake up the screen and leave the phone
turned off when you want to use only the
organizer features of your Treo XXX—for
example, when you’re on a plane and want
to look at your calendar.
1Press and release Power/End to
wake up the screen.
2Press Center to turn off Keyguard.
For more info about turning Keyguard
on and off, see Locking your keyboard
(Keyguard).
3Press and release Power/End to
turn off the screen and lock the
keyboard.
TIP
You can also press any of the quick
buttons or the Applications button to wake
up your Treo XXX screen.
TIP
You can set how long the screen stays on.
Press Applications, select Preferences,
select Power, and then adjust the Auto-off
after setting.
Center
Power/End
YOUR PHONE
TURNING YOUR TREO™ XXX SMART DEVICE ON AND OFF
44
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CHAPTER
Turning your phone on and off
When your phone is on, it is connected to
the AT&T network (provided you are in a
coverage area) so that you can make and
receive phone calls and use wireless
services, such as email, messaging, and
the web browser. During initial setup, your
phone is automatically turned on, so you
can use wireless services right away.
If you turn off your phone, you can still use
the organizer features such as Calendar
and Contacts, as well as the media
features such as Pocket Tunes and
Pictures & Videos. You might hear this
referred to as flight mode because you
must turn your phone off when you’re on a
plane.
1Wake up the screen.
2Press and hold Power/End to turn
on your phone.
You know your phone is on and that
you’re inside a coverage area when you
go to the Main tab of the Phone
application and you see the Signal
Strength icon at the top of the
screen.
3Press and hold Power/End again to
turn off your phone.
You know your phone is off when you
go to the Main tab of the Phone
application and you see Phone Off at
the top of the screen.
Opening the Phone application
Press Phone to display the Main tab
in the Phone application.
TIP
If the Ringer switch is set to Sound On,
you hear a series of tones when you turn your
phone on and off (see Silencing sounds).
TIP
If you’re outside a coverage area, the
upper-left corner appears blank and the
indicator light flashes red.
YOUR PHONE
MAKING CALLS 45
3
CHAPTER
Making calls
There are several ways to make a call. Try
them all to find out which way you like
best.
Dialing using the onscreen Dial Pad
1Press Phone .
2Select the Dial Pad tab.
3Enter the phone number by tapping the
onscreen Dial Pad with the stylus.
DID
YOU
KNOW
?
You can choose which tab
appears when you press the Phone button.
See Customizing the Main tab in the Phone
application for details. If you change the
default tab, you need to modify the steps in
this chapter accordingly.
Dial Pad
Favorites Main Contacts
Call Log
Status
icons
Dial Pad
Favorites Main
Status
icons
Contacts
Call Log
TIP
Press Backspace to delete numbers
you’ve entered. To cancel the call altogether,
press Phone to return to the Main tab in the
Phone application.
YOUR PHONE
MAKING CALLS
46
3
CHAPTER
4Press Send to make the call.
Dialing using the keyboard
1Press Phone .
2Press the numbered keys to enter the
phone number. (You don’t need to
press Option.)
3Press Send to make the call.
Dialing by contact name
You need to have names and numbers in
your contact list before you can make a call
by contact name or phone number. You
can add contacts directly into your
Treo XXX (see Adding a contact), but the
fastest way to enter lots of contacts is to
enter them in your desktop software and
then synchronize to transfer them to your
Treo XXX (see Synchronizing information—
DID
YOU
KNOW
?
You can paste numbers
directly into the Dial Pad. Copy a number from
another application, press Phone, and select
the Dial Pad tab. Open the Edit menu and
select Paste. Press Send to dial the number.
TIP
After you enter a phone number, you can
also press Center on the 5-way to select
whether to make a phone call or send a text
message to that number.
YOUR PHONE
MAKING CALLS 47
3
CHAPTER
the basics). You can also import contacts
from your SIM card (see tips on Viewing
your SIM Phonebook).
1Press Phone .
2Select the Contacts tab.
3Using the keyboard, start entering one
of the following for the contact you
want to call:
•First name (JOH for John)
•Last name (SMI for Smith)
•First initial and last name (JSM for
John Smith)
•Firsts few digits of the phone number
For example, entering SM would display
Smilla Anderson, John Smith, and
Sally Martin. Entering JSM finds only
John Smith.
4Highlight the number you want to dial.
5Press Send to make the call.
Voice dialing
You can use the Voice Dialing application to
call people in your Contacts list by saying
their name or number. If the person you are
calling has more than one phone number,
you can specify which number to call.
1Press Applications .
2Select Voice Dial .
A voice prompts you to “say a
command.”
Text appears
here as you
enter it
TIP
To restart your search, press Backspace
to delete letters or numbers you’ve entered.
Or press Phone to return to the Main tab in
the Phone application.
TIP
To see more info for a contact, highlight
the name and press Center on the 5-way to
view the address, company, and other details.
DID
YOU
KNOW
?
If you want to be able to
search for a contact by entering a name or
number from the Main tab in the Phone
application, you can change a setting to do
that (see Customizing phone settings).
YOUR PHONE
MAKING CALLS
48
3
CHAPTER
3Do one of the following:
Call a person in your contact list by
saying their name. For example, “Call
John Doe.” You can specify which
number you want to call for a contact
with multiple numbers. For example,
say “Call John Doe Home.”
Call a number by saying the
individual digits. For example, “Call
408-555-1234.”
Dialing with a speed-dial favorite button
Your Treo XXX comes with a few
predefined speed-dial favorite buttons, but
you can also create your own favorites.
See Creating a speed-dial favorite button.
1Press Phone .
2Select the Favorites tab.
3Use the 5-way to highlight the
speed-dial favorite you want.
Look for the icon to distinguish a
speed-dial favorite from other types of
favorites.
DID
YOU
KNOW
?
You can press the button on
your Bluetooth headset to voice-dial calls
through your headset.
TIP
To view more favorite buttons, repeatedly
press Down on the 5-way.
YOUR PHONE
MAKING CALLS 49
3
CHAPTER
4Press Send or Center to make
the call.
Dialing from a web page or message
Your Treo recognizes most phone numbers
that appear on web pages or in text, email,
or multimedia messages.
1Select the phone number on the web
page or in the message.
2Press Center to open the Dial
Number dialog box.
3Select Dial to make the call.
Redialing a recently called number
To dial the last number: Select the
Main tab, and then press and hold
Send to dial the last number you called.
To select from your most recently dialed
numbers: Select the Main tab, press
Send to open the Redial list, highlight
the number you want to call, and then
press Send again to make the call.
You can also open the Redial list from most
other applications by pressing Send .
You can’t open the Redial list this way in
the Camera or Camcorder application.
TIP
You can see all the contact numbers for
the selected person or business. Highlight a
speed-dial favorite button and press Space
on the keyboard.
TIP
If you can’t use the 5-way or stylus to
highlight and dial a phone number on a web
page or in a message, it means that your Treo
doesn’t recognize the number as a phone
number. You can still use the menus to copy
and paste the number into the Dial Pad.
YOUR PHONE
MAKING CALLS
50
3
CHAPTER
To select from your call history list:
Select the Call Log tab, highlight the
number you want to call, and then press
Send to dial the number.
DID
YOU
KNOW
?
You can send a text message
from Contacts or your Call Log by highlighting
a number, pressing Center on the 5-way, and
then selecting Message.
YOUR PHONE
RECEIVING CALLS 51
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CHAPTER
Receiving calls
To receive calls, your phone must be on.
This is different from having only the
screen turned on (see Turning your phone
on and off). When your phone is off, your
calls go to voicemail.
To answer a call, do one of the following:
•Press Send .
•Select Answer.
•Press the headset button (if the
headset is attached).
NOTE Pressing Phone silences the
ringer, but it does not answer the call.
To ignore a call, do one of the following:
Send the call to voicemail: Press Power/
End or select Ignore.
Send the caller a text message: Select
Ignore with Text. This option sends the
call to voicemail and opens a text message
addressed to the caller.
NOTE Sending text messages to land-line
phones may not be supported.
DID
YOU
KNOW
?
If you are playing music on
your Treo and a call arrives, the music pauses
automatically and resumes when you hang up
or ignore the call.
TIP
See a photo of the person calling you!
Learn how to assign a caller ID photo in
Assigning a caller ID photo.
TIP
The headset button may work differently
on headsets other than the one provided with
your Treo XXX.
YOUR PHONE
USING VOICEMAIL
52
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CHAPTER
To silence the phone while it is ringing, do
one of the following:
•Press any key on your Treo except
Send, Power/End, or the 5-way.
•Slide the Ringer switch to Sound Off
. This immediately silences all
system sounds, including the ringer.
Using voicemail
Your wireless service includes voicemail.
Keep in mind that airtime and other
charges may apply when you use voicemail
from your phone.
Setting up voicemail
1Press Phone .
2Press and hold 1 to dial the AT&T your
network operator’s automated
voicemail system.
3Follow the voice prompts to set up your
voicemail.
Voicemail notification
When you have a new voicemail message,
you are notified with an Alert dialog box.
•To dismiss the Alert dialog box, select
OK.
•To play the message, select Listen.
DID
YOU
KNOW
?
When you silence the ringer
while it is ringing, you can either answer the
call or let it ring through to voicemail.
TIP
If you can’t connect to the AT&T voicemail
system, contact AT&T for assistance:
• Dial 611 from your Treo.
•Call 1-800-331-0500 from any phone.
TIP
To permanently dismiss the reminder, tap
the blinking bell icon that appears in the
upper-left corner of the screen. This opens
the Alert dialog box and lets you dismiss the
alert. See Viewing and using the alerts.
YOUR PHONE
WHAT CAN I DO WHEN I’M ON A CALL? 53
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CHAPTER
When you have messages that you have
not listened to, a Voicemail icon also
appears in the title bar of the Phone
application. You can also select this icon to
listen to your voicemail.
Listening to voicemail messages
1Press Phone .
2Press and hold 1 to dial the voicemail
system.
3Enter your voicemail password using
the keyboard.
NOTE If you defined Extra Digits for the
Voicemail favorite button (see Editing a
favorite button for details), you can select
this button to enter your password.
What can I do when
I’m on a call?
When you make or receive a call, Active
Call View appears.
TIP
You can also select the Voicemail favorite
button to dial the voicemail system.
TIP
You don’t need to press Option to enter
numbers, *, or # during a call.
Caller’s name
and number
Call duration
Call status
Button label
Caller’s name
and number
Call duration
Button label
Call status
YOUR PHONE
WHAT CAN I DO WHEN I’M ON A CALL?
54
3
CHAPTER
Use the 5-way or the stylus to select
the onscreen buttons. Here’s what the
buttons do:
0
TIP
If the screen dims during a call, press any
key except Send or Power/End to restore the
screen brightness.
DID
YOU
KNOW
?
You can set how long the
screen stays at full brightness during phone
calls. See Optimizing power settings for
details.
Turns on the speakerphone, which
means that you and everybody
around you can hear the call. (The
caller can hear you as well.) The
advantage is that you can check
your calendar, look up contact info,
take notes, and use other features
during a call. This button is not
available when you use a headset.
Turns off the speakerphone when
it is on.
Replaces the Speakerphone button
when you use a Bluetooth®
hands-free device. Select this
button to stop using the hands-free
device and switch to holding your
Treo XXX to your ear.
Puts a call on hold, and the call
status changes to On Hold. To take
the call off hold, select this button
again.
Lets you make another call while
the first call is on hold; see Making
a second call for details. For info on
handling a second incoming call,
see Receiving a second call (call
waiting).
Opens the Dial Pad so you can use
it to dial additional numbers, such
as an extension or a response to a
voice prompt.
YOUR PHONE
WHAT CAN I DO WHEN I’M ON A CALL? 55
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CHAPTER
Ending a call
Do one of the following:
•Press Power/End .
•Press the button on the headset (if the
headset is attached).
Switching applications during a call
You can use your organizer apps and other
applications while you’re talking on the
phone; so go ahead and check your
calendar, or go to Memos and enter the
driving directions your caller is giving you.
You can even send text messages while
you’re on a call.
NOTE What you can’t do, however, is
make a data connection while on a call.
This means that you can’t browse the web
or send or receive email or multimedia
messages.
1(Optional) If you want to continue
talking while viewing another
application, select Speakerphone or
connect a headset (see Using a
hands-free device).
2Press Applications .
3Select the icon for the application you
want to open.
Dials any extra digits (such as a
password or an extension) that you
assigned to a speed-dial favorite
button. See Defining favorite
buttons for information on defining
extra digits. This button disappears
after you select it to dial the
numbers.
Mutes the microphone so that you
and the noise around you can’t be
heard on the other end. The call
status changes to Cancel Mute.
When you want to speak, be sure
to select the Mute button again.
TIP
Do you accidentally press onscreen
buttons when you’re on a call? You can
disable the screen’s touch-sensitive feature
during phone calls; see Locking your screen.
Remember: To manage an active call when
the touchscreen is disabled, use the hardware
buttons on your Treo XXX.
YOUR PHONE
WHAT CAN I DO WHEN I’M ON A CALL?
56
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CHAPTER
4When you’re ready to leave the app,
open another app or press Phone
to return to Active Call View.
Saving phone numbers
When you hang up a call from a number
that is not in your Contacts list, you are
prompted to add the number to your
Contacts list.
•To create a new contact entry for this
number, select Create a New Contact,
and enter the contact’s info.
•To add this number to an existing
contact entry, select Add to a Contact.
•To decline adding this number, select
Cancel.
•To disable the Add New Number
prompt, check the Don’t ask me this
again box, and then select Cancel.
If you don’t add a number right away,
follow these steps to add it later.
1Press Phone .
2Select the Call Log tab.
3Highlight the number you want to save.
4Press Menu .
5Select Add Contact.
DID
YOU
KNOW
?
You can press Phone to
toggle between Active Call View and the Main
tab in the Phone app, so you can access other
tabs, such as Contacts and Favorites, during a
call.
TIP
You can turn the Add New Number
prompt on and off. In Contacts, open the
Options menu, and select Preferences. To
turn this option on, check the Ask to add
unknown phone numbers after calls box.
To turn this option off, uncheck this box.
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6Select New to create a new contact, or
select Add to add this number to an
existing contact.
7Enter the information for the entry, and
then select Done.
Making a second call
You can make a second call while your first
call is still active. You can then switch
between two independent conversations,
or you can join several calls in a
conference. See Making a conference call.
1Dial the first number and wait until the
person answers.
2Put the first call on hold by pressing
Send or selecting Hold .
3Select Add Call .
4Dial the second number.
NOTE To dial the second number, you can
use any of the methods described in
Making calls.
5When the Dial another call prompt
appears, select Ye s .
6Select Swap to switch between
the two calls.
7To end the active call, press Power/
End .
Receiving a second call (call waiting)
When you are on a call, you can receive a
second call and have separate
DID
YOU
KNOW
?
When you hang up one call,
you can continue your conversation with the
remaining call.
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conversations with each caller. When the
second call comes in, you hear a call
waiting tone and the Call Waiting dialog
box appears. You can do any of the
following to handle the second call:
•To place the current call on hold and
answer the new call, press Send or
select Answer.
•To send the new call to voicemail,
select Ignore.
•To send the new call to voicemail and
send the caller a text message, select
Ignore with Text.
NOTE Sending text messages to land-line
phones may not be supported.
•To hang up the current call and answer
the new call, press Power/End and
then press Send .
•To switch between the original call and
the second call you answered, select
Swap or press Send .
Making a conference call
You can join a total of five other calls in a
conference call, provided that your
network and service plan include 6-way
conferencing. Please contact AT&T your
network operator for more information.
Additional charges may apply and minutes
in your mobile account may be deducted
for each call included in the conference
call.
1While the first call is active, make a
second call.
2Select Conference . This joins you
and the two calls in a conference call.
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3To add more calls to the conference,
select Hold , dial another number,
and then select Conference to add
the new call.
4To end all the calls at once, make sure
the conference is the active call, and
then press Power/End .
Forwarding all calls
You can forward all your calls to another
telephone number. You can also selectively
forward certain calls (see Forwarding calls
under certain conditions). Please check
with AT&T your network operator about
availability and pricing of forwarded calls,
as additional charges may apply.
1Press Phone .
2Press Menu .
3Select Options, and then select Call
Preferences.
TIP
If you want to hold a separate, “sidebar”
conversation with one of the people on a
conference call, you can extract that call from
the conference. Select Extract Call (the
onscreen button on the far right), and when
the list of callers appears, select the call you
want to extract. The conference call remains
on hold while you speak privately on the
extracted call.
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4Select the Forward all calls pick list.
•If the forwarding number appears in
the pick list, select the number.
•If the forwarding number does not
appear in the pick list, select Edit
Numbers, and then select New.
Enter a forwarding number, including
the area code and country code if they
are different from your mobile phone
number. Select OK.
5Select the number you just entered,
select OK, and then select OK again.
Forwarding calls under certain conditions
You can forward calls to another number
when the line is busy, a call is unanswered,
your Treo XXX is off, or you are outside a
coverage area.
1Press Phone .
2Press Menu .
3Select Options, and then select Call
Preferences.
4Select the Forward all calls pick list
and select Off.
5Select any of the following pick lists:
When busy: Forwards calls if the phone
is busy.
Not answered: Forwards calls if you do
not answer.
TIP
After you set the number you want to
forward all your calls to, the call forwarding
icon appears in the title bar (see What are all
those icons?). We also recommend that you
call your Treo XXX to confirm that your call
forwarding settings work properly.
TIP
To turn off forwarding for all calls, select
Off from the Forward all calls pick list.
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Off/No service: Forwards calls when
your Treo XXX is not connected to a
mobile network.
6If the forwarding number appears in the
pick list, select the number. If the
forwarding number does not appear in
the pick list, select Edit Numbers and
then select New. Enter a forwarding
number, and select OK. Select the
number you just entered.
7Select OK, and then select OK again.
How many minutes
have I used?
1Press Phone .
2Select the Call Log tab.
3Press Menu .
4Select To t a l s from the Record menu.
5(Optional) To reset the counters to
zero, select Reset Counters.
6Select Done.
Entering names and
phone numbers
Contacts is where you enter information
about the people you want to stay in
contact with. You can get to this info from
the Phone application, to dial phone
numbers and create favorites, and from the
Messaging and email applications, to send
messages. When you create a contact, you
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can also assign a photo and ringtone ID to
that contact, so you know when they call
you.
Adding a contact
1Press Phone .
2Select the Contacts tab.
3Press Menu .
4Select New Contact from the Record
menu.
5Use the 5-way to move between
fields as you enter info.
6Do any of the following:
Add a caller ID photo: Select the
Picture box. (See Assigning a caller ID
photo for more info.)
Add a caller ID ringtone: Select the
Ringtone pick list. (See Assigning a
caller ID ringtone for more info.)
Insert a pause when dialing a
number: Enter a comma ( , ) between
digits in a phone number to insert a
one-second pause. To add a
two-second pause, enter a p.
DID
YOU
KNOW
?
If you add a symbol at the
beginning of a contact’s last name, such as
#Smith, the contact appears at the top of your
contact list.
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Display a number pad that waits for
you to enter a number: Enter a w
between digits in a phone number,
where you want the prompt to appear.
For example, if you want a number pad
to automatically appear so that you can
enter your voicemail password, use this
option.
Place the entry in a category or mark
it private: Select Details. (See Working
with private entries for more info.)
Add a note to an entry: Select Note
.
Display additional fields for this
contact: Select Plus .
7After you enter all the information,
select Done.
Viewing or changing contact information
1Press Phone .
2Select the Contacts tab.
3Begin entering one of the following for
the contact you want to view or edit:
•First name (JOH for John)
•Last name (SMI for Smith)
•First initial and last name (JSM for
John Smith)
4Select the name of the entry you want
to open.
5Select Edit, make changes to the entry
as necessary, and then select Done.
Getting directions to a contact’s address
1Press Phone .
2Select the Contacts tab.
3Begin entering one of the following for
the contact you want to view or edit:
•First name (JOH for John)
•Last name (SMI for Smith)
•First initial and last name (JSM for
John Smith)
TIP
Import contacts from your SIM card
quickly and easily. In the Contacts list, press
Menu and then select Import from SIM from
the Record menu.
TIP
To edit the entries on your SIM card, you
must either import them into Contacts or
press Applications, select SIM Book, and
edit them in the phone book on your SIM
card.
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4Select the name of the entry you want
to open.
5Select Map, and wait for Google Maps
to locate matching items.
•Select an item, and select To to
request directions to this location.
•In the From location field, enter or
select your starting location, and then
select OK. When the route summary
appears, select OK to view the first
step in the directions.
•Tap the forward and back
buttons at the bottom of the
screen to view the next or previous
step in the directions.
6Select Map, and wait for Google Maps
to locate matching items.
•Select an item, Select From to
request directions from this location.
•In the To location field, enter or select
your destination, and then select OK.
When the route summary appears,
select OK to view the first step in the
directions.
•Tap the forward and back
buttons at the bottom of the
screen to view the next and previous
steps in the directions.
Assigning a caller ID photo
1Press Phone .
2Select the Contacts tab.
3Open the contact you want to add the
photo to (see Viewing or changing
contact information).
4Select Edit.
5Select the Picture box and do one of
the following:
DID
YOU
KNOW
?
If no address has been
entered for the contact, the Map button does
not appear.
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•Select Camera, take a photo, and
then press Center to add the
photo to this contact.
•Select Photos and select an existing
photo that you want to assign to this
contact.
6Select Done.
Assigning a caller ID ringtone
Caller ID ringtones can let you know who is
calling before you even look at your
Treo XXX. This is a great way to identify
calls from important people in your life and
to screen calls that you’d prefer not to
answer.
1Press Phone .
2Select the Contacts tab.
3To open the contact entry for editing,
select the name of the contact to whom
you want to give a caller ID ringtone
(see Viewing or changing contact
information).
4Select Edit.
DID
YOU
KNOW
?
If you assign pictures to your
contacts in Microsoft Outlook or
Palm®Desktop software and you install the
desktop software from the Palm Software
Installation CD, the pictures are automatically
added to your contact entries on your
Treo XXX when you sync. If you use
third-party synchronization software, picture
sync may not be supported. Check with the
software developer for information.
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5Select the Ringtone pick list and select
a tone for this contact entry.
6Select Done.
Customizing Contacts
1Press Phone .
2Select the Contacts tab.
3Press Menu .
4Select Options, and then select
Preferences.
5Set any of the following options:
Remember Last Category: Sets
whether Contacts opens to the last
category you selected.
Show SIM Phonebook: Sets whether
SIM Phonebook appears as an option in
the category pick list. When you check
this box, you can view entries in the
phone book on your SIM card.
TIP
You can assign a ringtone to an entire
category of contacts. For example, use a
special ringtone for categories such as Family,
Work, or Golf Buddies. In the Contacts list,
select the category pick list in the upper-left
corner and select Edit Categories. Select the
category, and then select Edit. Select the
ringtone on the Edit Category screen.
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Ask to add unknown phone numbers
after calls: Sets whether you are
prompted to add phone numbers that
are not in your Contacts list after a call.
You can add unknown numbers to an
existing contact or create a new contact
entry.
List By: Sets whether the Contacts list
is sorted by last name or company
name.
Deleting a contact
1Select the Contacts tab.
2Highlight the contact you want to
delete.
3Press Menu .
4Select Delete Contact from the Record
menu, and then select OK.
Creating a business card for beaming
1Create a new contact and enter your
own business card info.
2Open the contact entry containing your
business card info.
3Press Menu .
4Select Business Card on the Record
menu.
Viewing your SIM Phonebook
1Press Phone .
2Select the Contacts tab.
3Press Menu .
4Select Options, and then select
Preferences.
5Make sure the Show SIM Phonebook
box is checked.
6Select OK.
7In the Contacts list, select the category
pick list at the top of the screen and
select SIM Phonebook.
TIP
After you create your business card, you
can beam it to another device with an IR
port—provided the device supports beaming
with Palm OS® devices. Go to Contacts or to
the Main tab in the Phone application, open
the Record menu, and then select Beam
Business Card.
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Defining favorite
buttons
You can set an unlimited number of
favorite buttons for quick access to the
following common tasks:
•Dialing a phone number (speed-dial)
•Opening an application
•Accessing a web page
•Addressing a message (text, MMS, or
email)
•Accessing voicemail (preset on your
Treo)
TIP
If you imported contacts from your SIM
card to Contacts, you may want to uncheck
the Show SIM Phonebook box to avoid
seeing duplicate entries.
TIP
Need to copy a contact to your phone
book on your SIM card? In Contacts, select
the contact you want to copy, open the
Record menu, and then select Export to
SIM.
TIP
The predefined Bill Balance and My
Minutes favorites are AT&T services. If you
have questions about these services, please
contact AT&T customer service.
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Creating a speed-dial favorite button
1Press Phone .
2Select the Favorites tab.
3Press Menu .
4Select New Favorite on the Record
menu.
5Enter a label for the favorite:
•If the entry is for an existing contact,
select Lookup. Start entering the last
name of the contact, and select the
phone number you want to speed-dial
when it appears in the lookup list.
Select Add.
•If the entry is for a new contact, enter
the label, press Down , and enter
the number.
You can define additional digits to dial,
such as a password or extension.
•To enter a two-second pause, insert a
p.
•To enter a pause for user input, enter
a w followed by the extra digits you
want to dial. To dial these numbers,
select the Extra Digits button that
appears in Active Call View (see What
can I do when I’m on a call?).
6(Optional) Enter a Quick Key.
DID
YOU
KNOW
?
If you’re upgrading from a
Treo 600/650/680/700p, most of your
favorites should transfer from your old Treo
along with your other info. However, you may
need to rearrange the order in which your
favorites appear by opening the Record menu
and then selecting Organize Favorites. For
more info about upgrading, see Upgrading
from another Palm® OS by ACCESS device.
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7Select OK.
Creating other types of favorite buttons
1Press Phone .
2Select the Favorites tab.
3Press Menu .
4Select New Favorite on the Record
menu.
5Select the Ty p e pick list and select
Application, Message, Email, or Web
Link.
6Enter a label for the favorite and enter
any other necessary information on
the screen.
7(Optional) Enter a Quick Key.
8Select OK.
Editing a favorite button
1Press Phone .
2Select the Favorites tab.
3Highlight the favorite button you want
to edit.
4Press Menu .
5Select Edit Favorite on the Record
menu.
6After you make your changes, select
OK.
KEY
TERM
Quick Key A letter that you can
press and hold to activate a favorite from any
tab in the Phone app. For example, create a
speed-dial button for your mother’s number
and enter the letter M for “Mom” as the
Quick Key. Then when you want to call her,
go to the Phone app and press and hold M.
Your Treo XXX dials the number.
DID
YOU
KNOW
?
You can assign a special
ringtone for a contact. See Assigning a caller
ID ringtone for details.
TIP
When creating a Message or Email
favorite, you can enter multiple addresses;
simply separate each address with a comma.
This is an easy way to send messages to a
group of people.
TIP
To arrange your favorites, open the
Record menu and select Organize Favorites.
Highlight the favorite you want to move, and
then press and hold Option + Up or Down to
move the button to another position. Select
Done.
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Deleting a favorite button
1Press Phone .
2Select the Favorites tab.
3Highlight the favorite button you want
to delete.
4Press Menu .
5Select Edit Favorite on the Record
menu.
6Select Delete.
7Select OK.
Using a hands-free
device
If you need to use your phone while driving
and this is safe and permitted in your area,
use a phone headset (a wired headset is
included with your Treo XXX) or car kit
(sold separately) for hands-free operation.
Using a hands-free device also makes it
easy to check your calendar, look up
contact info, take notes, and use other
features during a call. You can also listen to
stereo music or audio on your stereo
headset or car speakers.
In addition to the headset included with
your Treo, your Your Treo is compatible
with the following types of hands-free
devices that are sold separately:
•Most wired headsets and car kits with a
2.5mm connector (3-pin or 4-pin)
•Wireless headsets and car kits enabled
with Bluetooth 1.1 or 1.2 wireless
technology
•Wireless Bluetooth-enabled headsets
that support the Advance Audio
Distribution Profile (A2DP)
Check the specifications for your
hands-free device to confirm compatibility.
When in doubt, ask the manufacturer if the
product is compatible with your Treo XXX.
To view a list of compatible Bluetooth
TIP
Some favorites, such as voicemail, cannot
be deleted. If a favorite can’t be deleted, the
Delete button does not appear on the screen.
TIP
The headset designed for Treo 180/270/
300 is not compatible with your Treo XXX.
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hands-free devices, go to go.palm.com/
treoxxx-att/. go.palm.com/treoxxx/.
Connecting to a Bluetooth® hands-free
device
Once you set up a partnership with a
Bluetooth hands-free device, you can
communicate with that device whenever it
is turned on and within range. Bluetooth
range is up to 30 feet9.144 meters in
optimum environmental conditions.
Performance and range may be reduced by
physical obstacles, radio interference from
nearby electronic equipment, and other
factors.
BEFORE YOU BEGIN Prepare your
hands-free device to accept a Bluetooth
connection. See the documentation that
came with your hands-free device for
instructions.
1Press Applications and select
Bluetooth or tap the Bluetooth
icon in the title bar.
2Select Bluetooth On.
NOTE The Bluetooth icon changes from
gray to blue to let you know that Bluetooth
technology is turned on.
TIP
To listen to music in stereo, you can
purchase the Palm 2-in-1 Stereo Headset. If
you want to use a stereo headset with a
3.5mm connector, you need to purchase a
stereo adapter. Visit go.palm.com/treoxxx-att/
go.palm.com/treoxxx/ for more info on audio
accessories.
KEY
TERM
Partnership Two devices—for
example, your Treo XXX and a hands-free
device—that can connect because each
device finds the same passkey on the other
device. Once you form a partnership with a
device, you don’t need to enter a passkey to
connect with that device again. Partnership is
also known as paired relationship, pairing,
trusted device, and trusted pair.
TIP
If you hear a headset buzz or experience
poor microphone performance, your headset
may be incompatible with your Treo XXX.
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3(Optional) Enter a device name that
identifies your Treo XXX when it is
discovered by other Bluetooth devices.
NOTE Use the same device name for all
your Bluetooth connections. If you change
the device name, you need to recreate any
partnerships you have already created.
4Select Setup Devices.
5Select Hands-free Setup.
6Follow the onscreen instructions to
create a partnership with the specific
hands-free device. When prompted,
enter a passkey.
IMPORTANT Some hands-free devices
have a predefined passkey. If your device
has a predefined passkey, you can find it in
the documentation for that device. Other
devices provide a screen where you enter
a passkey that you make up. In either case,
you must use the same passkey on both
your Treo XXX and your hands-free device.
We recommend that, where possible, you
make up a passkey of 16 alphanumeric
characters (letters and numerals only) to
improve the security of your Treo XXX. The
longer the passkey, the more difficult it is
for the passkey to be deciphered.
7After you finish setting up the device,
select Done to return to Trusted
Devices View.
NOTE For some car kits, you need to
initiate a Bluetooth connection from your
Treo XXX to complete the partnership
process. To do this, highlight the car kit in
Trusted Devices View, press Menu ,
and then select Connect.
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8(Optional) Enable advanced hands-free
features by pressing the multifunction
button (MFB) on the hands-free device.
You can tell that the connection is
successful when you see a light-blue
headset icon in the title bar of the Phone
application. You can now use your
Treo XXX with the Bluetooth hands-free
device.
Using a Bluetooth hands-free device
After you create a partnership with your
Bluetooth hands-free device and you turn it
on within range (up to 30 feet9.144
meters), the Treo automatically routes all
calls to the hands-free device instead of to
the earpiece on your Treo. When a call
comes in, your Treo XXX rings and the
hands-free device beeps. Even if you
answer the call on your Treo, the call goes
to the hands-free device. If you prefer to
route calls to the earpiece on your Treo,
you can change the settings on your
Treo XXX to do this; see Customizing
advanced settings for your hands-free
device for details.
The features of your hands-free device vary
by model. Check the documentation for
your hands-free device for details about
these features. Your Treo XXX can support
the following actions, provided that your
hands-free device also supports them:
•Dial a call
•Answer an incoming call
•Hang up a call and answer a call-waiting
call
•Place a call on hold and answer a
call-waiting call
•Hang up a single call
•Transfer an outgoing call from the
earpiece on your Treo to the hands-free
device
•Ignore an incoming call
TIP
If you’re using a Bluetooth hands-free
device and you want to return to the earpiece
or a wired headset during a call, select Cancel
Bluetooth in Active Call View. To return the
call to the hands-free device, open the
Options menu and select Connect
Bluetooth.
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•Redial the last number you called from
the hands-free device
Customizing advanced settings for your
hands-free device
You can set whether your hands-free
device automatically answers calls,
provided the device supports this feature.
1Press Applications and select
Prefs .
2Select Hands-free.
3Do one of the following:
To send all calls to your hands-free
device: Check the Always route calls
to handsfree box. Select the Auto
answer pick list and select whether you
want your hands-free device to
automatically answer incoming calls and
how quickly it answers.
To choose between the earpiece on
your Treo and your hands-free device
on a call-by-call basis: Uncheck the
Always route calls to handsfree box.
When the phone rings, you can answer
the call with your hands-free device by
pressing the multifunction button on
your hands-free device, or you can
answer the call with the earpiece on
your Treo by using the controls on your
Treo XXX (see Receiving calls).
4Select Done.
Customizing phone
settings
Selecting ringtones
You can set various tones for various types
of incoming calls.
DID
YOU
KNOW
?
If you have more than one
Bluetooth hands-free device, the last one you
connected to becomes the active device. To
switch between devices, turn off the active
device before you try to connect to the other
device.
DID
YOU
KNOW
?
You can download any
compatible ringtone directly to your Treo XXX
(see Downloading files from a web page). You
can also download ringtones to your computer
and then email them to your Treo XXX.
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1Press Phone .
2Press Menu .
3Select Options, and then select Sound
Preferences.
4Select the Application pick list and
select Ring Tones.
5Select the Volume pick list and select
the volume level.
6Select the Vibrate pick list and select
when you want your Treo XXX to
vibrate for an incoming call.
7(Optional) Uncheck the Escalate ring
tone volume box if you do not want the
ring to play softly and then increase to
full volume the longer it rings.
8Select a ringtone from the pick list to
identify each of the following:
Known Caller: An incoming call from
someone in your Contacts or Favorites.
Unknown Caller: An incoming call from
someone identified by caller ID who is
not in your Contacts or Favorites. This
includes callers who have blocked their
caller ID.
9Select Done.
Creating and managing ringtones
You can also record sounds and use them
as ringtones.
1Press Phone .
2Press Menu .
3Select Options, and then select Sound
Preferences.
4Select Manage.
5Do one of the following:
•To record a sound, select New.
DID
YOU
KNOW
?
You can assign a ringtone to a
contact or to an entire category of contacts.
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•To play a sound, select it with the
5-way .
•To delete a sound, highlight it and
press Backspace .
•To send a sound, highlight it and
select Send.
6Select Done twice.
Selecting Phone alert tones
You can set various tones for various types
of alerts.
1Press Phone .
2Press Menu .
3Select Options, and then select Sound
Preferences.
4Select the Application pick list and
select Phone Alerts.
5Select the Volume pick list and select
the volume level.
6Select the Vibrate pick list and select
when you want your Treo XXX to
vibrate for a phone alert.
7Select an alert tone from the pick list for
each of the following:
Voicemail Alert: Plays when you have
new voicemail.
Coverage in/out: Plays when you
move into or out of a coverage area.
8Select Done.
Adjusting the call volume
While a call is in progress, press the
Volume button on the side of your Treo to
adjust the call volume.
TIP
You can also create a new sound by
selecting New in Sound & Alerts Preferences.
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•To increase the volume, press the
upper half of the Volume button.
•To decrease the volume, press the
lower half of the Volume button.
Adjusting ringer volume
When a call is not in progress and music is
not playing, press the Volum e button on
the side of your Treo to adjust the ringer
volume, and then press the Side button to
confirm your selection.
Customizing the Main tab in the Phone
application
Phone Display Options let you customize
the appearance and entry mode of the
Main tab in the Phone application.
1Press Phone .
2Press Menu .
3Select Options, and then select Phone
Display Options.
4Set any of the following options:
Wallpaper: Sets the wallpaper that
appears on the Main tab in the Phone
application. To change the wallpaper,
select the thumbnail image and then
select an image to use as wallpaper.
Fade: Adjusts the intensity level of the
wallpaper image.
Ty p i n g … : Sets whether typing in the
Main tab in the Phone app displays the
Dial Pad and enters numbers you want
to dial, or whether it displays the
Contacts tab and starts a contacts
search.
Volume
Side button
DID
YOU
KNOW
?
You can also set the
background for Agenda View in Calendar. See
Customizing display options for your calendar
for details.
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Show Calendar event: Sets whether
the current event from the Calendar
application appears in the Main tab in
the Phone app. When this option is
enabled, you can then select this event
to jump to the Calendar app.
Default View: Sets the tab that appears
when you press Phone .
5Select OK.
Setting your dialing preferences
Dialing preferences let you assign a prefix
to your phone numbers. For example, you
can automatically dial a 1 before all 10-digit
phone numbers. You can add a different
prefix based on the length of the phone
number.
1Press Phone .
2Press Menu .
3Select Options, and then select Dial
Preferences.
4Set any of the following options:
Dialing from North America: Formats
phone numbers using North American
conventions (XXX-XXX-XXXX).
TIP
If you select the Typing starts contacts
search option, you can still enter a phone
number from the Main tab in the Phone app. If
you start typing digit keys that can be a phone
number, the device automatically switches to
the Dial Pad and looks for the phone number.
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Always dial +1 in front of the area
code: Adds a +1 in front of 10-digit
phone numbers. This option is available
only when Dialing from North America
is enabled.
To 7 digit numbers: Adds a prefix to
7-digit numbers. For example, enter
your own area code to automatically
add your area code when you dial local
numbers.
To (6), (5), (4), digit numbers: Adds a
prefix to numbers that are only six, five,
or four numerals long. For example, if all
the phone numbers in your office have
the 408 area code and a 555 exchange,
followed by a 4-digit extension, select 4
and enter the prefix 408555. To call a
colleague, simply dial your colleague’s
4-digit extension; your Treo XXX
automatically dials the rest and makes
the call. You can also create contact
entries with just the extension number
and then dial the number from your
Contacts list.
5Select OK.
Manually selecting the wireless network
When traveling outside the U.S., you You
may be able to search for other wireless
network services in your current location.
1Press Phone .
2Press Menu .
3From the Options menu, select Select
Network.
4Select another network, if available.
5Select OK.
Using TTY
A TTY (also known as TDD or text
telephone) is a telecommunications device
that allows people who are deaf or hard of
hearing, or who have speech or language
disabilities, to communicate by telephone.
Your Treo XXX is compatible with select
TTY devices. You can connect a TTY/TDD
machine to your Treo XXX through the
headset jack, but you cannot use your
headset jack with a headset while this
mode is enabled. Please check with the
manufacturer of your TTY device for
connectivity information and to ensure that
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the TTY device supports digital wireless
transmission.
To use TTY, you may need to make
additional arrangements with your network
operator AT&T. Please contact your
network operator’s the AT&T customer
service department for more information.
1Press Phone .
2Select the Dial Pad tab.
3Enter #*889 (TTY).
4Press Send .
5When a message appears indicating
that TTY is enabled, select OK. To
disable TTY, repeat these steps.
What are all those
icons?
You can monitor the status of several items
using icons in the title bar in the Phone
application:
0
TIP
A red T appears at the top of the Phone
screen to indicate that TTY is enabled.
AT&T Your phone is on and you are in
an AT&T coverage area. If you
are outside a coverage area, a
blank space appears instead.
When you turn off your phone,
Phone Off appears.
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Service Your phone is on and you are in a
coverage area. If you are outside
a coverage area, Network Search
appears instead. When you turn
off your phone, Phone Off
appears.
Call forwarding is active.
Your phone is on. The bars
display the signal strength. The
stronger the signal, the more
bars that appear. If you are
outside a coverage area, no bars
appear.
Your phone is on and a GPRS or
EDGE network is within range,
but you are not actively
transmitting data. You can still
make and receive calls.
Your phone is on and a GPRS or
EDGE data connection is active.
You may not be able to receive
calls when you are actively
transmitting data. If you make a
call, the data transmission is
automatically interrupted, and
you must manually resume the
data connection when you end
the call.
You have new voicemail
messages. You can select this
icon to retrieve your messages.
You have a new alert, such as a
Calendar alarm or a new text
message. To view the alert,
press and hold Center or
select the icon. See Viewing and
using the alerts.
The Bluetooth wireless
technology icon appears in gray
when this feature is off, in blue
when this feature is on, and in
reverse blue when your
Treo XXX is communicating with
another Bluetooth device.
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This icon replaces the Bluetooth
icon when your Treo XXX is
connected to a Bluetooth
hands-free device. This icon
appears in dark blue when a call
is in progress and in light blue
when a call is not in progress.
This icon replaces the Bluetooth
icon when your Treo XXX is
connected to your computer
using a dial-up networking (DUN)
connection. See Connecting your
computer to the Internet through
your Treo™XXX.
Your battery is partially drained.
When the battery drains to 20%
of its capacity, the icon changes
from blue to red. At 10% of its
capacity, you begin to receive
warning messages, and at 5% of
its capacity, the Treo XXX beeps
(if the Ringer switch is set to
Sound On) and the icon changes
from red to clear.
Your battery is being charged.
The lightning bolt turns from red
to green when the battery is fully
charged and your Treo XXX
remains connected to the
charger.
Your battery is fully charged and
your Treo XXX is not connected
to the charger.
You have new text or multimedia
messages. The number next to
the icon indicates the number of
unread messages in your Inbox.
You can select this icon to
retrieve your messages.
You have new email messages.
The number next to the icon
indicates the number of unread
messages in your Inbox. If you
set up multiple email accounts
on your Treo XXX, this number
reflects only the account that you
most recently accessed. You can
select this icon to retrieve your
messages.
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You are available for Push to Talk
calls. Your Ringer switch is set to
Sound On and you
automatically hear PTT calls.
Your Ringer switch is set to
Sound Off . When a PTT call
comes in, you get an alert. You
can choose whether to answer
or ignore the PTT call.
You can make PTT calls, but you
cannot receive them.
You cannot make or receive PTT
calls.
You have a pending PTT
invitation and have not yet
responded.
KEY
TERM
GPRS (General Packet Radio
Service) A mobile connectivity technology
that provides persistent data connections.
(Additional charges may apply.)
KEY
TERM
EDGE (Enhanced Data rate for GSM
Evolution) An enhanced version of GPRS
that delivers data speeds that are up to three
times faster than standard GPRS connections.
(Additional charges may apply.)
DID
YOU
KNOW
?
You can tap the Bluetooth
icon to quickly turn Bluetooth wireless
features on and off.
TIP
To display the remaining battery power,
tap the battery icon at the top of the screen.
CHAPTER
4
Your email and other
messages
You already know how efficient email and messaging are for
staying in touch. Now your Palm®Treo™ XXX smart device
brings you a new level of convenience: email on the go. Enjoy
the ease and speed of communicating with friends, family, and
colleagues anywhere you can access the AT&T your data
network. You can send and receive attachments as well. And
keep the Messaging app in mind for when you need to send a
short text message to a mobile phone number—especially
handy when you’re in a meeting that’s running late.
Benefits
•Access email on the go
•Send and receive photos, sound
files, Word and Excel files, and
more
•Save messages from your
computer to view at a convenient
time
In this chapter
Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . 87
The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Good Mobile Messaging™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
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Which email
application should I
use?
Your email application
Your Treo XXX includes two email
applications: the VersaMail® application
(called Email in Applications view) and the
Xpress Mail application. You can also
access web-based email, like Yahoo! Mail
or Hotmail, from the web browser on your
Treo.
NOTE You must activate data services on
your AT&T network operator account
before you can use email on your Treo XXX.
NOTE You can use Good Mobile
Messaging™ if your company has a Good
server installed (sold separately); so unless
this is the case, confine your choice of
email app to Email and Xpress mail.
You can use Versamail to do all of the
following:
•Access an email account that’s set up
on your Mac computer.
•Check fee-based Internet mail, such as
Yahoo! Mail Plus.
•Access email from an existing account
without extra software or account
sign-up.
KEY
TERM
Email provider The service you
use to send and receive email. Your email
provider’s name appears between the @
symbol and the dot in your email address.
Gmail, for example, is an email provider; so
are AOL and Earthlink.
KEY
TERM
Email application It’s not an email
provider, but an application on your Treo XXX,
that gives you a way to view and manage
email. An email application just transfers
messages from an account that you have
already set up with a provider.
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•Access Contacts on your device to
address email messages.
•Access email from up to eight email
accounts.
•Work with email messages when you’re
not connected to the Internet (for
example, when you’re on a plane).
•Access your corporate directory to
address email messages.
•Sync your email and organizer info with
your company’s Exchange server (using
Microsoft Exchange ActiveSync®).
•Push your email and organizer
information from your company’s
Exchange server using Microsoft
Exchange ActiveSync.
•Sync your mail with your company’s
Domino server.
•Use Secure Sockets Layer (SSL) while
sending and receiving messages.
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If you want to…
Then choose this app…
Access an email account that’s set up on my Mac
computer x
Check fee-based Internet mail, such as Yahoo! Mail Plus x x*
Access email from an existing account without extra
software or account sign-up x
Access Contacts on my device to address email
messages x x
Use the AT&T Xpress Mail website to check email from
multiple email addresses, from any computer connected
to the Internet
x
Access email from up to three email accounts x x
Access email from up to eight email accounts x
Work with email messages when you’re not connected to
the Internet (for example, when you’re on a plane) xxx
Access your corporate directory to address email
messages xx x
Access your corporate email using your IT department’s
Good Mobile Messaging server software x
* You must set up a corporate Xpress Mail account before you enter settings for an
Internet mail account.
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Sync your email and organizer info with your company’s
Exchange server (using Microsoft Exchange ActiveSync®)xxx
Push your email and organizer information from your
company’s Exchange server using Microsoft Exchange
ActiveSync
x
Sync your email with your company’s Domino server x x
Use the Advanced Encryption Standard (AES) while
sending and receiving email x x
Use Secure Sockets Layer (SSL) while sending and
receiving messages xxx
If you want to…
Then choose this app…
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The VersaMail®
application
Before you can use VersaMail, you need to
enter your email account settings. If you
have multiple email accounts, you must
enter settings for each email account.
After you enter your email account
settings, see the User Guide for the
VersaMail Application on your computer for
info on sending and receiving messages
and customizing your VersaMail settings.
Windows: Start > Programs > Palm
Mac: Insert the Palm Installation CD and
click the link to the User Guide for the
VersaMail Application in the
Documentation folder.
How do I get started?
1If either of the following is true, read the
User Guide for the VersaMail
Application on your computer:
•You used the VersaMail application on
your previous Palm OS® device, and
you want to transfer those settings to
your Treo XXX.
•You plan to use VersaMail to access
an email account on a Microsoft
Exchange ActiveSync server, a Lotus
Notes server, or a Microsoft MAPI
server.
2If your email provider is listed in the
following table, skip to Setting up
VersaMail to work with common
providers.
Adelphia EarthLink
Airmail.net Gmail
AOL HughesNet
Apple.Mac Juno
AT&T (mMode
& Worldnet)
Mail.com
Mediacom
Bell South NetZero
Cablevision Qwest
(select areas)
Charter
Comcast RCN
CompuServe SBC
(select areas)
Concentric Speakeasy
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3If your email provider’s name is not
listed, you need to obtain the following
info from your system administrator or
ISP, and then skip to Setting up
VersaMail to work with other providers:
•Mail protocol: POP, IMAP, or Outlook
Mail (EAS)
•Incoming and outgoing mail server
names, such as mail.myisp.com
•Incoming and outgoing mail server
port numbers, such as 110 (incoming
POP), 143 (incoming IMAP), or 25
(outgoing POP or IMAP)
•(If necessary) Security settings: APOP,
ESMTP, SSL
Setting up VersaMail to work with
common providers
1Press Applications and select
Email .
2If this is the first time you are setting up
VersaMail, you are asked if you want to
continue with account setup after you
open the application. Select Continue
and go to step 5.
IMPORTANT Do not select HotSync on
this screen. Doing so may prevent the
VersaMail application from working
correctly.
3Press Menu .
4Select Accounts, and then select
Account Setup.
5Select New.
6Enter the email address for your email
account. Your email address includes
your username, which usually appears
before the @ symbol in your email
address.
Covad USA.net
Cox
(East,Central, &
West)
Verizon DSL
Yahoo!
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7In the Password field, enter your email
account password.
8If the VersaMail application can obtain
your email account settings based on
your username and password, the Next
button changes to Done. Select Done.
NOTE If the Next button does not change
to Done, you need to follow the next
procedure, Setting up VersaMail to work
with other providers.
Setting up VersaMail to work with other
providers
1Press Applications and select
Email .
2If this is the first time you are setting up
VersaMail, you are asked if you want to
continue with account setup after you
open the application. Select Continue
and go to step 5.
IMPORTANT Do not select HotSync on
this screen. Doing so may prevent the
VersaMail application from working
correctly.
3Press Menu .
4Select Accounts, and then select
Account Setup.
TIP
To enter settings for another email
account, open the Accounts menu and select
Account Setup.
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5Select New.
6Enter the email address for your email
account. Your email address includes
your username, which usually appears
before the @ symbol in your email
address.
7In the Password field, enter your email
account password.
8 Select Next.
9Select the Mail Type pick list, and then
select POP, IMAP, or Outlook Mail
(EAS) (based on the info you received
from your system administrator or ISP).
10 Enter the username you use to access
your email.
11 Enter the names of your incoming and
outgoing mail servers.
TIP
Your username can be either the part of
your email address appearing before the @
symbol or your entire email address. Check
with your email provider if you are not sure
what username to enter.
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12 Do one of the following:
Finish setup: Select Done to finish the
setup and go to the Inbox of the
account you set up, where you can
begin getting and sending email.
Test settings (POP accounts only):
Select Test Settings to test settings for
this account.
Set additional mail options: If your
system administrator or ISP provided
port numbers or security settings,
select Advanced, and then enter those
settings.
13 Select Done.
Creating and sending messages
1From the Inbox, select New.
2Begin entering one of the following for
the addressee:
•Email address
•First name
•Last name
DID
YOU
KNOW
?
Your incoming mail server is
also called your POP, IMAP, or Outlook Mail
(EAS) server; your outgoing mail server is also
called your SMTP server.
TIP
You can also select Advanced to set more
options for incoming and outgoing messages.
DID
YOU
KNOW
?
Advanced settings include the
Reset Advanced Settings button. You can
select this button to reset your advanced
settings to their initial state. This is useful
when you want to restore your initial settings
but you can’t remember what they were.
TIP
If you enter address info that matches one
or more of your contacts, VersaMail displays
the matching contacts. To accept a
suggestion, select the correct contact. To
send to a different address, keep entering the
email address or name.
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3Enter the subject and message text.
4Select one of the following:
Send: Connects and sends all
messages immediately. If the message
cannot be sent for any reason, the
message is stored in your Outbox.
Outbox: Puts the message in the
Outbox to send later.
Drafts: Saves the message so you can
continue working on it at another time.
Adding attachments to your messages
You can attach several types of files to your
email messages.
.
Attaching photos and videos
1Create the message to which you want
to attach the photo or video.
2On the New Message screen, select
the red paper clip icon in the
upper-right corner.
TIP
To move between fields, press Up or
Down on the 5-way.
DID
YOU
KNOW
?
VersaMail makes up to five
attempts to send a message; if it is still not
successful, an alert message appears and you
must try to manually send the message again.
TIP
To remove an attachment, select the file in
the Attachments box, and then select
Delete.
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3From the Ty p e pick list, select Photo/
Video.
4On the Select Media screen, select the
Album pick list to go to the album
containing the photo or video you want,
and then check the box to the left of the
photo or video.
5Select Done.
.
Attaching ringtones
1Create the message to which you want
to attach the ringtone.
2On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3From the Ty p e pick list, select Sounds.
4Select the ringtone you want, and then
select Insert.
5Select Done.
Attaching Word, Excel, PowerPoint, and
PDF files
1Create the message to which you want
to attach the file.
2On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3From the Ty p e pick list, select
Documents.
4Select the file you want on the
Documents screen.
5Select Done.
Attaching other types of files
1Create the message to which you want
to attach the item.
TIP
To attach more than one file to a message,
repeat steps 3 and 4.
TIP
Ringtones that are copy-protected appear
in the Sounds application with a lock icon. You
can use these ringtones on your phone, but
you cannot send them as attachments.
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2On the New Message screen, select
the red paper clip icon in the
upper-right corner.
3From the Ty p e pick list, select the type
of file to attach—for example, Address,
Appointment, or Memo/Text.
4Select the item you want from the list in
the Ty p e box.
5Select Done.
Receiving and viewing messages
1From any mailbox, select Get or Get &
Send.
2From the Inbox, select the message you
want to view.
3If a large incoming message is
truncated, select More .
4Select Done.
TIP
Two small dots in the lower-right corner of
the Inbox alternate in size to indicate
background activity, such as downloading
messages. You can select these dots to
display the Activity Log. In the Activity Log,
you can cancel an ongoing process and view
the details of completed processes.
TIP
When viewing a message, tap the scroll
arrows at the top of the screen to view the
previous or next message.
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Replying to or forwarding messages
When you respond to messages, you can
select whether to include the original text
(see Customizing your email settings).
1From the Inbox or another folder, open
the message you want to respond to.
2In Message View, select Reply. Select
whether to reply to just the sender or to
reply to both the sender and all
addressees on the message.
3Enter your reply.
4Select Send.
Viewing attachments
There are a number of attachment types
you can open with the built-in software
on your Treo XXX (for example, Microsoft
Word, Excel, PowerPoint, and PDF files;
ringtones; and photos).
1From any folder, open the message with
the attachment you want to view.
Messages with downloaded
attachments appear with a paper clip
icon to the left of the message icon.
2Select the attachment name at the
bottom of the message screen to view
it in the default viewer on your
Treo XXX.
DID
YOU
KNOW
?
The VersaMail application
sends all messages as plain text only, with all
HTML tags stripped, even if you are
forwarding or replying to a message that was
originally received as HTML.
TIP
If an attachment is not downloaded
because it is larger than your maximum
message size, the paper clip icon does not
appear, and the attachment is not displayed at
the bottom of the message screen. Select
More to download and display any
attachments. However, if the attachment is
larger than the limit set by IT or by the email
provider, the attachment is not downloaded.
TIP
You can also select the folder icon to the
left of the attachment name to open a menu
of tasks you can do with the attachment,
including View, Install, or Unzip, depending on
the attachment file type; Save to card to save
the attachment to an expansion card; or select
Viewer to select the application you want to
use to view the attachment.
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3When you finish with the attachment,
select Done to return to the
Attachments dialog box.
NOTE If there is no Done button, press
Applications and select Email to
return to the account’s Inbox.
Managing your messages
The status icons that appear near the
messages in your Inbox indicate the
following:
You can rearrange the message list to
make it easier to find and view messages.
•In the Inbox, select Sort, and then
select one of the following: By Subject,
By Sender, By Size, or By Date.
•To quickly switch between folders in list
view, select the folder pick list at the
top of the screen and select the desired
folder.
Deleting selected messages from the
Inbox
When you delete a message from the
Inbox, it moves to the Trash folder.
1Select the bullet next to the icon of each
message that you want to delete. To
select adjacent messages, drag the
stylus so that it touches the bullet to the
left of each message. Lift the stylus and
drag again to select more adjacent
messages.
2Press Menu .
3Select Delete on the Message menu.
4If a confirmation dialog box appears,
select OK to confirm the deletion.
The message is unread when the
subject appears in bold.
The message includes an
attachment.
The message includes a meeting
invitation.
This message has high priority.
TIP
To delete a single message, select the
envelope icon next to the message, and then
select Delete from the list.
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Deleting messages by date
You can quickly delete a group of
messages by selecting a range of dates.
1Press Menu .
2Select Delete Old on the Message
menu.
3Select the folder and a date range for
the messages you want to delete.
4Select OK.
5If a confirmation dialog box appears,
select OK to confirm the deletion.
Switching accounts
If you create more than one email account
in VersaMail, you need to switch from
account to account to get, send, and
otherwise manage the messages in each
account.
1Press Menu .
2Select Accounts, and then select an
account.
Customizing your email settings
You can customize the VersaMail settings
for each individual email account on your
Treo. The preferences you set apply only to
the email account you are currently
viewing. If you have multiple accounts,
configure each account separately.
You can set up a schedule to automatically
retrieve email messages; set preferences
for how and when messages are retrieved;
add a signature to an outgoing message;
and more. For complete information on all
the email settings you can customize, see
the User Guide for the VersaMail
Application on your computer.
Windows: Start > Programs > Palm
Mac: Insert the Palm Installation CD and
click the link to the User Guide for the
VersaMail Application in the
Documentation folder.
TIP
To empty (or purge) the Trash folder, open
the Message menu and select Empty Trash.
DID
YOU
KNOW
?
If you assigned VersaMail to a
quick button, you can press that button
repeatedly to switch between your email
accounts.
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Scheduling Auto Sync
You can set up VersaMail to automatically
download new email messages to your
Treo XXX with the Auto Sync feature.
1Press Menu .
2Select Options, and then select
Preferences.
3Select Auto Sync.
4Check the Auto-sync box.
5Select the Every pick list and select the
time interval, from 5 minutes to
12 hours.
NOTE If you set a more frequent interval,
you may need to recharge your Treo battery
more often.
6Select the Start Time and End Time
boxes, and then select the hour, the
minute, and AM or PM to enter the time
for the first and last Auto Sync to take
place. Select OK.
7Select the days you want the schedule
to be active. You can choose any
number of days, but you can set up only
one schedule for each email account.
8Select OK, and then select Get Mail.
Viewing the Activity Log
The Activity Log lists ongoing and
completed background transactions, such
as downloading email, between the server
and your email account.
1From the Inbox, press Menu .
2Select Options, and then select View
Activity Log.
TIP
You need to set up a separate Auto Sync
schedule for each email account. This feature
may not work with email accounts that require
VPN connection.
TIP
After you set up a scheduled Auto Sync
and select Get Mail, only new messages are
retrieved during Auto Sync.
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3Select a listed action.
4Do either of the following:
•To cancel an ongoing action, select
Stop. If the action has already been
completed, Stop does not appear.
•To view the details of a completed
action, select Details.
5Select Done.
Selecting alert tones
When you schedule Auto Sync for a given
account, you can choose a sound—such as
a bird, a phone, or an alarm—to let you
know when new email arrives.
1From any mailbox screen, press
Menu .
2Select Options, and then select
Preferences.
3Select Alerts.
4Check the Alert me of new mail box.
5Select the Alert Sound pick list, and
then select a sound. Your Treo plays a
brief demo of the sound.
6Select OK.
Setting preferences for getting messages
1From any mailbox screen, press
Menu .
2Select Options, and then select
Preferences.
3Select Incoming.
4Set any of the following preferences,
and then select OK.
Get: Indicates whether to get message
subjects only or entire messages.
Ask Every Time: Indicates if you want
to see a dialog box for selecting
subjects only or entire messages each
time you retrieve email. If the box is
unchecked, messages are retrieved
according to the option you select in the
Get pick list.
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THE VERSAMAIL® APPLICATION
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Unread messages (IMAP accounts
only): Downloads only unread mail to
your Treo XXX. If you don’t check this
box and you select Get & Send, all the
messages on your mail server are
downloaded to your Inbox, including
messages you’ve read.
Mail from last: Gets messages sent
within the number of days you specify.
Download attachments: Automatically
downloads files attached to email,
except for attachments that exceed the
maximum message size.
Maximum message size: Sets the
maximum size of an incoming email
message. Enter the size in kilobytes
(KB). The default is 5KB, but you can
enter any size up to 2,048KB
(approximately 2 megabytes [MB]),
including attachments. The maximum
message size that you can retrieve is
60KB for the body text and
approximately 5MB of total data for any
attachments.
Message Format: Sets the format for
messages you retrieve.
•HTML: Displays messages sent in
HTML format with basic formatting
intact and displays other messages as
plain text.
•Te x t : Displays all messages as plain
text, regardless of the format in which
they were sent.
Attaching a signature to a message
You can attach a personal signature, with
info such as your company’s address and
phone numbers, to the bottom of all
messages you send.
1From any mailbox screen, press
Menu .
2Select Options, and then select
Preferences.
TIP
The POP protocol does not support
retrieval of unread mail only from the server. If
you have a POP email account, VersaMail
downloads all messages regardless of
whether you have read them, and regardless
of whether the Unread messages box is
checked.

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