Palm 747 SmartPhone With Bluetooth User Manual 3 of 3

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Document ID	853101
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Document Description	User Manual 3 of 3
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Document Type	User Manual
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Filesize	168.95kB (2111857 bits)
Date Submitted	2007-10-09 00:00:00
Date Available	2007-11-23 00:00:00
Creation Date	2007-07-16 12:04:14
Producing Software	Acrobat Distiller 7.0.5 (Windows)
Document Lastmod	2007-07-16 12:04:41
Document Title	Your Palm® Centro™690 Smart Device User Guide
Document Creator	FrameMaker 7.1
Document Author:	Palm Inc.

1 Insert the expansion card into the
expansion card slot. The Card category
of Applications View automatically
appears.
1 Press Applications
CHAPTER
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
2 Select the category pick list in the title
bar, and select All.
3 Select the icon for the application in
which you want to open the item. For
example, to view a picture, select
Pics&Videos.
2 Press Menu
Copying applications between an
expansion card and your Centro
You can copy applications from your Centro
to your expansion card and vice versa.
Before you copy an application to an
expansion card, make sure that it is
compatible with Palm OS software version
5.4.5 or later. Some applications do not work
with expansion cards and do not allow you to
store files in a location that is separate from
the application.
TIP
3 Select Copy from the App menu.
4 Select the Copy To pick list and select
the destination: Phone or .
5 Select the From pick list and select the
location of the application you want to
copy: Phone or .
6 Highlight the application you want to
copy.
7 Select Copy.
USING EXPANSION CARDS
195
CHAPTER
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
Viewing expansion card information
3 Select Card Info
4 Press Menu
5 Select Rename Card from the Card
menu.
6 Enter a new name for the card.
7 Select OK.
If you have trouble copying info to,
renaming, or formatting an expansion card,
make sure the card is not write-protected.
Press Applications and select Card Info. If a
“This card is read-only” message appears, the
card is write-protected. See the instructions
that came with your card for additional info.
TIP
The Card Info application displays general
information about the expansion card that
is currently in the expansion slot, and it
enables you to rename and format a card.
•
Press Applications
Card Info
and select
Renaming an expansion card
If you change the contents of an expansion
card, you may at some point want to
rename the card to better match its
contents.
1 Insert the expansion card into the
expansion card slot.
2 Select the category pick list at the top
of the screen and select All.
196
USING EXPANSION CARDS
Formatting an expansion card
Formatting an expansion card is similar to
formatting a disk on a computer. When
you format an expansion card, you erase all
the information stored on the card.
If you format a card, any photos or
documents that were previously stored on the
card are deleted from your desktop software
the next time you sync. You can recover these
files from the backup folder, or you can
prevent the deletion by temporarily changing
your sync settings for the affected application
to Desktop overwrites handheld.
TIP
1 Insert the expansion card into the
expansion card slot.
CHAPTER
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
2 Select the category pick list at the top
of the screen and select All.
3 Select Card Info
4 Press Menu
5 Select Format Card from the Card
menu.
6 Enter a new name for the card.
7 Select OK.
USING EXPANSION CARDS
197
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
CHAPTER
198
USING EXPANSION CARDS
CHAPT ER
10
Your personal settings
Customizing your Palm® Centro™ 690 is a great way to make it
match your lifestyle and work even harder for you.
On your Centro, you can easily customize the sounds, fonts,
screen colors, and more. Take advantage of different levels of
security. Prevent making an accidental (and expensive) phone
call by locking the keyboard. Some settings can help extend the
life of your Centro battery. There are lots of ways to make your
Centro work better for you.
Benefits
•
Access applications quickly
•
Conserve power
•
Make your screen easy to read
•
Enjoy your Centro 690 more
In this chapter
System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
10
CHAPTER
YOUR PERSONAL SETTINGS
System sound
settings
Silencing sounds
You can immediately silence all alerts,
ringtones, music that plays through the
built-in speaker, and system sounds by
sliding the Ringer switch to Sound Off. This
does not mute the audio during a phone
call.
1 Slide the Ringer switch to Sound Off
. Your Centro 690 vibrates once to let
you know that you’ve turned sounds off.
2 To hear all sounds again, slide the
Ringer switch to Sound On
Sound Off
Sound On
Setting system volume levels
You can set the volume level for system
sounds, such as the tone that plays when
you synchronize.
If the Ringer switch is set to Sound Off,
the ringer setting overrides the sound settings
and all sounds are turned off.
TIP
NOTE For info on setting the vibrate
option, see the section on setting alert
tones in the chapters that describe the
individual applications.
1 Press Applications
Sounds
and select
2 Select the Application pick list and
select System.
Sliding the Ringer switch back to Sound On
restores the previous sound settings.
SYSTEM SOUND SETTINGS
201
CHAPTER
10
YOUR PERSONAL SETTINGS
3 Select the System Volume and Game
Volume pick lists and select the volume
levels.
Backlight
2 Press Left
brightness.
and Right
to adjust the
3 Select Done.
To temporarily set the backlight to the
preset low setting, press Option + Menu.
TIP
You can also adjust the backlight and set
the brightness duration during a call in Power
Preferences. See Optimizing power settings.
TIP
4 Select Done.
Display and
appearance settings
Adjusting the brightness
Depending on the lighting conditions in
which you’re using your Centro, you may
need to adjust the brightness of the
screen.
1 Press Option
Backlight
202
, and then press
DISPLAY AND APPEARANCE SETTINGS
Changing the screen font
You can change the screen font in
Calendar, Contacts, Memos, Messaging,
Tasks, and Web. The font styles may vary
between applications, and some
applications may offer fewer choices.
1 Open the application in which you want
to change the font.
2 Press Menu
3 Select Options, and then select Font.
4 Select a font style. (In the web browser,
select the Font size pick list and select
Large or Small.)
Small font
Large bold font
Small bold font
Large font
Preset to: The standard number
conventions for your country. When you
select a country, the other Formats
Preferences are automatically set to
that country’s conventions. You can also
edit each option individually.
Time: The time format. Select HH:MM
to display a 24-hour clock.
Date: The date format.
Week starts: The first day of the week
(usually Sunday or Monday).
5 Select OK.
Setting display formats
Formats Preferences enable you to select
number conventions based on geographic
regions. For example, in the United
Kingdom, time often is expressed using a
24-hour clock. In the United States, time is
expressed using a 12-hour clock with an
AM or a PM suffix. Many of the built-in
applications on your Centro 690 use the
Formats Preferences settings.
1 Press Applications
Prefs
3 Set any of the following preferences:
10
CHAPTER
YOUR PERSONAL SETTINGS
and select
Numbers: The format for numbers with
decimal points and commas.
4 Select Done.
Aligning the screen to correct tapping
problems
Occasionally, the Centro touchscreen
alignment may need to be readjusted. If
this problem occurs, you may see the
wrong feature being activated when you
tap the screen. To fix the problem, you can
align the screen at any time.
2 Select Formats.
DISPLAY AND APPEARANCE SETTINGS
203
CHAPTER
10
YOUR PERSONAL SETTINGS
1 Press Applications
Prefs
and select
2 Select Touchscreen.
Changing the system color scheme
1 Press Applications
Prefs
3 Follow the onscreen instructions and
tap the screen where indicated.
2 Select Color Theme.
4 Select Done.
4 Select Done.
and select
3 Select a color scheme from the list.
You can also set the wallpaper for the
Main tab in the Phone application (see
Customizing the Main tab in the Phone
application) and the background for Calendar
Agenda View (see Customizing display
options for your calendar).
TIP
204
DISPLAY AND APPEARANCE SETTINGS
Applications settings
To create a new category, select the
category pick list and select Edit Categories.
Select New, and then enter the category
name. Select OK to close the dialog box, and
then select OK.
TIP
You can change the Applications settings
on your Centro so that you can easily
access the applications you use most
often. You can arrange and display your
applications by category, reassign
the buttons on your Centro, and select
default applications for specific tasks.
Arranging applications by category
If there is an expansion card in
the expansion slot, the card appears in the
category pick list and is treated as a category
when you press Applications repeatedly.
DID YOU KNOW?
Displaying applications by category
Do one of the following:
You can assign an application to a category
and then display a specific category of
applications in Applications View.
•
Press Applications
repeatedly to
cycle through the categories.
1 Press Applications
•
Select the category pick list at the top
of the screen and select a category.
Select All to display all your
applications.
2 Press Menu
3 Select Category on the App menu.
4 Select the pick list next to each
application and select a category.
5 Select Done.
10
CHAPTER
YOUR PERSONAL SETTINGS
Changing Applications View
By default, Applications View displays each
application as an icon. As an alternative,
you can view a list of applications. The list
view is particularly useful when you have
so many applications in a category that the
applications fill up more than one screen.
APPLICATIONS SETTINGS
205
CHAPTER
10
YOUR PERSONAL SETTINGS
1 Press Applications
2 Press Menu
3 Select Options, and then select
Preferences.
4 Select the View By pick list and select
List.
1 Press Applications
Prefs
and select
2 Select Buttons.
3 Select the pick list next to the item you
want to reassign, and then select an
application.
5 Select OK.
Reassigning buttons
With Buttons Preferences, you can select
which applications are associated with the
quick buttons and the Side button on your
Centro. You can assign a primary and
secondary application to each of the three
quick buttons that open an application.
NOTE We recommend that you keep the
primary button assignments on the factory
settings until you become comfortable with
the features of your Centro 690. If you do
change the primary button assignments,
remember that the instructions in this
guide and in the other help features refer to
the original button settings.
4 Select Done.
You can also choose an
application to open with the sync button on
the USB sync cable. To change this setting,
select HotSync on the Buttons Preferences
screen.
DID YOU KNOW?
To restore all the buttons and key
combinations to their factory settings, select
Default.
TIP
DID YOU KNOW?
206
APPLICATIONS SETTINGS
Changing default applications
Sometimes one application looks for
another application to handle information
(for example, a mail application might open
a browser when you select a link in an
email message). Your Centro 690 comes
with a set of predefined applications to
handle email, messaging, and browser
requests from other applications. If you
have more than one application to handle
these requests on your Centro 690, you
can specify which application you want to
use for each function.
1 Press Applications
Prefs
and select
2 Select Default Apps.
3 Select each pick list and select the
application you want to associate with
that function.
10
CHAPTER
YOUR PERSONAL SETTINGS
4 Select Done.
Locking your Centro
and info
Your Centro includes several features that
protect it from inadvertent use and keep
your information private. You can lock any
of the following features on your
Centro 690:
Keyboard (Keyguard): You can use the
Keyguard feature to disable the keyboard
and all buttons to prevent accidental
presses in your bag or pocket.
LOCKING YOUR CENTRO AND INFO
207
CHAPTER
10
YOUR PERSONAL SETTINGS
Screen: You can disable the screen’s
touch-sensitive feature during an active call
or call alert.
1 When the screen is off, press Power/
End to wake up the screen.
2 Press Center
to turn off Keyguard.
Phone (Phone Lock): You can set your
phone to require a password for making
calls. The built-in security software lets you
make emergency calls even if your phone
is locked.
Centro: You can set your Centro to require
a password for viewing any information on
your Centro.
Entries: You can mask or hide entries
marked as private and set your Centro 690
to require a password for viewing them.
You can change how quickly Keyguard turns
on, or you can disable this feature
altogether. To change the Keyguard
settings, do the following:
Locking your keyboard (Keyguard)
The Keyguard feature locks the keyboard so
that you don’t accidentally press buttons or
activate items on the screen while your
Centro 690 is in a pocket or bag.
By default, Keyguard turns on whenever
the screen is off. Each time you wake up
the screen, you must turn off Keyguard to
unlock the keyboard and use your
Centro 690.
To turn off Keyguard, do the following:
208
LOCKING YOUR CENTRO AND INFO
1 Press Applications
Prefs
and select
2 Select Keyguard.
3 Select the Auto-Keyguard pick list, and
then do one of the following:
•
Select how quickly you want Keyguard
to turn on: When power is turned
off, 5 seconds after power off, or 30
seconds after power off.
•
Select Disable to completely disable
the Keyguard feature until you turn it
on again by pressing Option
Power/End when the screen is on.
When you check the boxes to
disable the touchscreen during a call, the
touchscreen is automatically enabled again
after you end the call.
DID YOU KNOW?
4 Select Done.
Locking your screen
You can set your Centro 690 to
automatically lock the screen’s
touch-sensitive features in certain
situations.
1 Press Applications
Prefs
4 Select Done.
10
CHAPTER
YOUR PERSONAL SETTINGS
and select
2 Select Keyguard.
3 Check any of the following boxes:
Incoming calls received: Disables the
screen when the phone rings. You must
use the 5-way
to select the
onscreen Answer and Ignore buttons,
or press Send to answer the call or
Power/End to ignore the call.
On a call: Disables the screen after you
answer a call. You must use the
5-way
to select the onscreen
buttons during the call. Use this setting
to avoid accidentally pressing onscreen
buttons while you’re holding your
Centro 690 near your ear to speak.
Locking your phone (Phone Lock)
You can lock your SIM card to prevent
unauthorized calls and use of other
wireless features. When your SIM card is
locked, you must enter the correct PIN
code to unlock it, even if you move it to a
different phone. You can still make
emergency calls when your phone is
locked, however.
IMPORTANT If your SIM card is locked
and you enter the wrong PIN more than
three times, you must call your network
operator for your unique PIN unlock key
(PUK) to unlock your SIM card.
When Phone Lock is turned on, other
people can still see the info on your
Centro 690, but they cannot make or receive
phone calls or use the other wireless features
without your password.
TIP
LOCKING YOUR CENTRO AND INFO
209
CHAPTER
10
YOUR PERSONAL SETTINGS
1 Press Phone
2 Press Menu
3 Select Options, and then select Phone
Lock.
To manage your FDN list, press
Applications, select SIM Book, press Menu,
and then select Modify FDN from the
Options menu.
TIP
4 Check the Lock SIM box.
5 When prompted, enter the current PIN
and select OK. (Unless you changed
your PIN, enter the default PIN,
provided with your account materials.)
6 If you want to change the PIN, select
Change PIN, enter a new PIN, and then
select OK. Repeat this step to verify the
new PIN.
7 If your SIM card supports fixed number
dialing (FDN), select Advanced and
check the Enable Fixed Number
Dialing box to restrict dialing to the
numbers in your FDN list. When
prompted, enter your PIN2 and then
select OK.
8 Turn your phone off to activate the
phone lock feature.
9 To turn your phone on again, press and
hold Power/End , enter your PIN, and
then select OK to unlock your
Centro 690.
210
LOCKING YOUR CENTRO AND INFO
Your SIM card locks again when you turn
off your Centro 690 and then turn it back
on.
To disable the current Phone Lock settings:
1 Press Phone
2 Press Menu
3 Select Options, and then select Phone
Lock.
4 Uncheck the Lock SIM box.
5 Enter your PIN code.
6 Select OK.
Locking your Centro
To protect your personal information, you
can lock your Centro 690 so that you need
to enter your password to access any of
your information or to use any of the
features on your Centro, including the
phone. You can, however, still make
emergency calls when your Centro is
locked.
IMPORTANT If you lock your Centro, you
must enter the exact password to unlock it.
If you forget the password, you need to
perform a hard reset to resume using your
Centro. Performing a hard reset while your
Centro is password locked deletes all the
entries in your Centro and completely
reformats it. If you use password
protection in Palm Desktop software, you
must remember your password to restore
your info. However, if you do not use
password protection in Palm Desktop
software, you can restore all previously
synchronized info the next time you sync
(see Synchronizing information—the
basics).
1 Press Applications
Security
2 Select the Password box.
and select
3 Assign a password and a password hint.
10
CHAPTER
YOUR PERSONAL SETTINGS
4 Select the Auto Lock Device box.
5 When prompted, enter your password
and select OK.
6 Select one of the following options:
Never: Prevents your Centro from
locking automatically.
On power off: Locks your Centro when
you turn off the screen, or when it
shuts off with the Auto-off feature.
At a preset time: Locks your Centro at
a specific time of day.
After a preset delay: Locks your Centro
after a period of inactivity.
7 Select OK.
LOCKING YOUR CENTRO AND INFO
211
CHAPTER
10
YOUR PERSONAL SETTINGS
8 Do one of the following:
•
Select Lock & Turn Off to lock your
Centro immediately.
•
Press Applications
to accept
your settings and continue using your
Centro.
After you create a password, you can lock
your system manually. Press Applications
and select Security. Select Lock & Turn Off,
and then select Off & Lock.
TIP
To change your password, select the
Password box, enter your current password,
and then enter the new password. To delete
your password, select the Password box and
then select Unassign.
TIP
Working with private entries
In most applications, you can mark
individual entries as private. All private
entries remain visible and accessible until
you select the Security setting. You have
three Security setting options:
Show Records: Private records are visible.
Hide Records: Private entries do not
appear anywhere in the application.
212
LOCKING YOUR CENTRO AND INFO
Mask Records: Private entries are
replaced with a gray bar that lets you know
the entry is there but keeps it from being
legible.
After you enable the mask or hide setting,
any entries marked as private are
immediately hidden or masked. If you
define a password, you must enter it to
display private entries. If you do not define
a password, you (or anyone else) can reveal
private entries without a password.
1 Open the entry that you want to mark
private.
2 Select Details.
3 Check the Private box.
4 Select OK.
Hiding or masking all private entries
Make sure the entries you want to mask or
hide are marked private.
1 Press Applications
Security
and select
2 Select the Current Privacy pick list and
select either Hide Records or Mask
Records.
3 If prompted for your password, enter it
and then select OK.
Viewing all private records
You can reveal all the entries you’ve hidden
or masked.
1 Press Applications
Security
and select
2 Select the Current Privacy pick list and
select Show Records.
3 If prompted for your password, enter it
and then select OK.
Viewing private entries in a specific
application
Security and Palm Desktop software
(Windows)
You can set the Windows version of
Palm® Desktop software to observe the
security password for your Centro 690. If
you forget your password, you cannot view
your information in Palm Desktop. If your
Centro 690 is unlocked, you can change
your password on your Centro 690, but all
entries marked as private are deleted. You
can restore your private entries the next
time you sync, and then create a new
password.
Follow these steps to recover from a lost
password:
1 Open the application that contains the
private entries you want to see.
1 Press Applications
Security
2 Press Menu
2 Select the Password box.
3 Select Options, and then select
Security.
4 Select the Current Privacy pick list and
select Show Records.
5 Select OK.
10
CHAPTER
YOUR PERSONAL SETTINGS
and select
3 Select Lost Password.
4 Select Yes.
If you want additional security for
Palm Desktop files, you may want to purchase
a third-party solution.
TIP
6 If prompted for your password, enter it
and then select OK.
LOCKING YOUR CENTRO AND INFO
213
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10
YOUR PERSONAL SETTINGS
Entering owner information
You can use Owner Preferences to record
information that you want to associate with
your Centro 690, such as your name,
company name, and home phone number.
If you lock your Centro (see Locking your
Centro), the Owner Preferences
information appears on the screen that
requests your password to unlock it, and
you must also enter your password to
change the Owner Preferences
information.
1 Press Applications
Prefs
and select
5 Select Done.
System settings
2 Select Owner.
Setting the date and time
3 If you assigned a password with the
Security application, select Unlock,
enter your password, and then select
OK to continue.
Date & Time Preferences enable you to
manually set the date, time, and location
(time zone) setting for your Centro 690.
4 Enter the text that you want to appear in
the Owner Preferences screen.
1 Press Applications
Prefs
and select
2 Select Date & Time.
3 Select the Automatically set pick list
and select one of the following settings:
NOTE The options that appear on the
screen vary based on the setting you select
in step 3.
214
SYSTEM SETTINGS
Date, time and time zone: The date,
time, and time zone are acquired from
your network.
Date and time: Lets you set the time
zone manually. The date and time are
acquired from your network.
5 If the Date and Time fields appear,
select the Date field and select the
date, and then select the Time field and
select the time.
10
CHAPTER
YOUR PERSONAL SETTINGS
6 Select Done.
You can also set time zones for Calendar
events. See Creating an event.
TIP
Nothing: Lets you set the date, time,
and time zone manually. No info is
acquired from your network.
Optimizing power settings
Power Preferences enable you to adjust
settings to maximize the battery’s
performance.
1 Press Applications
Prefs
and select
2 Select Power.
3 Set any of the following preferences:
4 If the Location pick list appears, select
it, and then select a city in your time
zone.
Brightness: Sets the intensity of the
screen backlight. Drag the slider or
press Left and Right to adjust the
brightness level.
If a city in the same time zone is not on
the list, select Edit List, select Add, select a
city in your time zone, and then select OK. If
necessary, modify any of the settings in the
Edit Location dialog box, and then select OK.
TIP
SYSTEM SETTINGS
215
YOUR PERSONAL SETTINGS
CHAPTER
10
this option the next time you want to
receive a beamed item.
Power Save Mode: When this option is
selected, after the specified time
period, the backlight dims to one level
above off to conserve power during a
long phone call or when MP3 is playing
in the background.
Auto-off after: Determines how long
your screen stays on during a period of
inactivity. When there is no interaction
with the keyboard or screen for the
specified time period, your Centro 690
turns off automatically.
On a call, dim (or turn off) backlight
after: Determines how long the
backlight stays on at normal intensity
during a phone call. After the specified
time period, the backlight dims (or turns
off) to conserve power during a long
phone call.
Beam Receive: Determines whether
your Centro is ready to receive
information over an infrared beam. If
you leave this option turned off, you
must return to this screen to turn on
216
CONNECTING TO A VPN
4 Select Done.
You can also access the brightness setting
by pressing Option + P. To temporarily set the
backlight to the preset low setting, press
Option + Menu.
TIP
Connecting to a VPN
If you want to use your Centro to access
your corporate email account or other files
on your corporate server, you may need to
set up a virtual private network (VPN) on
your Centro. A VPN enables you to log in to
your corporate server through the
company’s firewall (security layer). You
need a VPN client on your Centro 690 if
10
CONNECTING TO A VPN
217
CHAPTER
YOUR PERSONAL SETTINGS
your Centro and your company’s server are
located on opposite sides of the firewall.
Check with your company’s system
administrator to see if a VPN is required for
accessing the corporate server. If a VPN is
required, you must purchase and install a
third-party VPN client on your Centro 690
to use this feature.
For information about third-party VPN
client software, visit go.palm.com/centro690/.
TIP
1 Install your third-party VPN client. See
Installing applications for details.
2 Press Applications
Prefs
and select
3 Select VPN.
4 Enter the settings provided by your
corporate system administrator.
YOUR PERSONAL SETTINGS
CHAPTER
10
218
CONNECTING TO A VPN
CHAPT ER
11
Common questions
Although we can’t anticipate all the questions you might have,
this chapter provides answers to some of the most commonly
asked questions. For additional information and answers to
other common questions, visit go.palm.com/centro690/.
In this chapter
Upgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Desktop software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Resetting your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Making room on your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Upgrading
If you experience problems with your
Palm® Centro™ 690 smart device after
performing the upgrade steps in this guide,
you may have incompatible applications or
settings that were not quarantined during
the installation process. These
incompatible applications or settings can
lead to numerous issues, including system
resets and freezes. If you experience a
problem after upgrading, follow the steps
in this section to remove the incompatible
apps from your Centro 690 and to transfer
your other info to your new Centro 690.
NOTE If you have trouble installing a
third-party application, contact the
developer for assistance.
We recommend that you do not install
apps that do any of the following:
•
Modify phone functions, such as
ringtones, dialing, or caller ID
•
Replace organizer features, such as
Contacts or Calendar
•
Set data connection features, such as
activating or ending data connections
•
Provide web-clipping features, such as
PQA files
•
Provide instant messaging features
11
CHAPTER
COMMON QUESTIONS
If you want to continue using these types
of applications, please contact the
third-party developer for software updates
and for info about compatibility with your
Centro 690.
WINDOWS ONLY
1 On your computer, click
Start>Programs>Palm>Safe HotSync.
2 Follow the instructions on the screen.
3 Locate the Old_Apps folder on your
computer. This folder is usually located
inside one of the following folders:
C:\Program Files\Palm\
C:\Program Files\palmOne\
C:\Program Files\Handspring\
4 To help you identify the app that is
causing the problem, move one app at a
time from the Old_Apps folder to the
Backup folder, and then sync.
UPGRADING
221
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COMMON QUESTIONS
If the problem recurs, delete the last
app you installed and report the
problem to its developer.
5 Repeat step 4 for each of the apps in
the Old_Apps folder.
NOTE If you have trouble moving apps
from the Old_Apps folder to the Backup
folder, or determining which files to move,
try reinstalling the app using the original
third-party developer files.
Need more info on the Backup folder? See
What is the backup folder?.
TIP
MAC ONLY
1 Locate your user folder on your
computer.
NOTE Your user folder name is the same
as your device name and is usually found in
this location:  : Users :
 : Documents :
Palm : Users
2 Select your user folder and Option-drag
it to your Mac desktop to make a copy
of that folder.
222
UPGRADING
3 Confirm that your copy includes the
Backup subfolder and that all the files in
the original Backup subfolder are also in
the copy of the Backup subfolder.
4 Delete all files from the original Backup
subfolder.
5 Perform a hard reset on your
Centro 690. See Resetting your Centro
for instructions.
6 Sync your Centro 690 with your new
desktop software and be sure to select
your existing device name from the
User list.
7 To help you identify the app that is
causing the problem, move one
third-party app from the copy of the
Backup subfolder to the original
Backup subfolder, and then sync.
If the problem recurs, delete the last
app you installed and report the
problem to its developer.
8 Repeat step 7 for each of the third-party
apps in the copy of the Backup folder.
Desktop software
installation
If you are having trouble installing the
desktop software, you may have the wrong
version of the software or some of your
computer’s resources may be unavailable.
The Palm Software Installation CD installs
software that lets you synchronize using
Palm® Desktop software or Microsoft Outlook
for Windows. If you want to synchronize using
a different personal information manager
(PIM), you must install a third-party solution.
Contact the PIM’s author or vendor to learn if
software is available for your Centro 690.
3 Quit any active applications, including
virus scanners and Internet security
applications.
11
CHAPTER
COMMON QUESTIONS
4 Make sure you’re installing the software
from the Palm Software Installation CD
that came with your new Centro 690.
Other versions of the desktop software
may not work with your Centro 690.
5 Insert the Palm Software Installation CD
to restart the installation.
TIP
IMPORTANT Always use the same
language for your Centro, your computer
operating system, and your desktop
software. Otherwise, you may lose
information or have difficulty with
synchronization. Support is not provided for
mismatched language setups.
Follow these steps to retry the installation.
1 Make sure your computer profile
includes administrator rights to install
software. In large organizations, these
are usually granted by the system
administrator.
2 Restart your computer.
Resetting your
Centro
Performing a soft reset
Performing a soft reset is similar to
restarting a computer. If your Centro is not
responding or you have trouble
DESKTOP SOFTWARE INSTALLATION
223
CHAPTER
11
COMMON QUESTIONS
synchronizing with your computer, a soft
reset may help. All your info is retained
when you perform a soft reset.
1 Remove the battery from your
Centro 690, and then reinsert it.
Don’t know how? See Replacing the
battery.
NOTE The reset begins when you reinsert
the battery.
2 At the end of the soft reset, Date &
Time Preferences appears. Select
Done.
Performing a system reset
A system reset, also called a safe or warm
reset, tells your Centro to stop what it’s
doing and start over again without loading
any system extras. If your Centro loops or
freezes during or after a soft reset, a
system reset may help. Performing a
system reset can release your Centro from
an endless loop so that you can uninstall a
third-party application that may be causing
the looping.
1 Remove the battery from your
Centro 690, and then reinsert it.
224
RESETTING YOUR CENTRO
Don’t know how? See Replacing the
battery.
2 When the Palm logo appears, press and
hold Up
until the black status bar at
the bottom of the screen fills and
disappears, and then release Up .
3 Delete the third-party application that
you suspect is causing the problem.
4 Perform a soft reset. The wireless
features of your Centro 690 are not
available until you complete this step.
Performing a hard reset
A hard reset erases all information and
third-party software on your Centro. Never
perform a hard reset without first trying a
soft reset and a system reset and trying to
resolve third-party software issues. (See
Third-party applications for suggestions on
diagnosing third-party software issues.)
After a hard reset, you can restore
previously synchronized information the
next time you sync.
IMPORTANT If you set a password on
your Centro 690, performing a hard reset
reformats your Centro 690. This is a more
severe form of a hard reset, which
removes all your information, and restores
your formats, preferences, and other
settings to the factory default settings.
Some third-party applications do not
create a backup on your computer when you
synchronize. If you perform a hard reset, you
may lose data in these applications and you
will need to reinstall the application after the
hard reset. Please contact the application’s
developer to find out which data is backed up
during synchronization.
TIP
1 Remove the battery from your
Centro 690, and then reinsert it.
Don’t know how? See Replacing the
battery.
2 When the Palm logo appears, press and
hold Power/End until the black
status bar at the bottom of the screen
fills and disappears, and then release
Power/End .
3 When the Erase all data? prompt
appears, press Up
to confirm the
hard reset.
IMPORTANT If a Reformatting in
progress message appears, do not touch
your Centro 690 until the process is
complete. This may take up to 10 minutes.
11
CHAPTER
COMMON QUESTIONS
4 When the language selection screen
appears, select the same language you
selected for your desktop software.
IMPORTANT Always use the same
language for your Centro, your computer
operating system, and your desktop
software. Otherwise, you may lose
information or have difficulty with
synchronization. Support is not provided for
mismatched language setups.
5 (Optional) If you want to confirm that
the hard reset was successful, press
Applications
and select
HotSync
. If you see your device
name in the upper-right corner, the hard
reset was not successful.
Replacing the battery
Your Centro 690 comes with a replaceable
battery. Be sure to use a replacement
battery that is recommended or sold by
REPLACING THE BATTERY
225
CHAPTER
11
COMMON QUESTIONS
Palm and is compatible with the
Centro 690.
CAUTION Failure to use the proper battery
may result in a risk of personal injury or
product damage, and it voids your
Centro 690 warranty.
4 Align the metal contacts on the new
battery with the contacts inside the
battery compartment, insert the new
battery into the compartment at a
45-degree angle, and then press it into
place.
Battery contacts
1 Press Power/End
screen.
to turn off the
2 Press the Battery door near the top
where the door and camera sections
meet and slide it downward to remove
it from your Centro 690.
Centro 690
contacts
Battery door
3 Place a finger in the notch next to the
battery, and lift up the old battery at a
45-degree angle to remove it from the
compartment.
226
REPLACING THE BATTERY
IMPORTANT Use the battery that came
with your Centro 690. Do not use a battery
from another Centro model in your
Centro 690. Similarly, do not use the
Centro 690 battery in another Centro
model. Using a battery that is designed for
another Centro model can damage your
Centro 690.
5 Slide the battery door onto the back of
the Centro 690 until it clicks into place.
6 Connect your Centro to the charger or
sync cable to charge the new battery.
Be sure to dispose of your old battery
properly. In some areas, disposal in household
or business trash is prohibited.
TIP
4 If the screen is still blank, perform a soft
reset (see Performing a soft reset).
11
CHAPTER
COMMON QUESTIONS
5 If the problem persists, connect your
Centro to the charger (see Charging the
battery) and perform a soft reset again.
6 If that doesn’t work, perform a hard
reset (see Performing a hard reset).
Screen
The screen appears blank
1 When a call lasts longer than the limit
specified in Power Preferences, the
screen dims automatically. In certain
lighting conditions, the screen may
appear blank when this occurs.
Press any key except Power/End to
restore the screen to normal brightness.
Pressing Power/End hangs up the call.
2 When a period of inactivity lasts longer
than the limit specified in Power
Preferences, the screen turns off. Press
and release Power/End
to wake up
the screen.
3 Look closely at the screen. If you can
see a dim image, try adjusting the
screen brightness (see Adjusting the
brightness).
To find carrying cases that protect the
screen, and other useful accessories, visit
go.palm.com/centro690/.
TIP
The screen doesn’t respond accurately to
taps or it activates wrong features
1 Press Applications
2 Use the 5-way
to select Prefs
3 Use the 5-way
Touchscreen.
to select
4 Follow the onscreen instructions to
align the screen.
5 Select Done.
6 If the problem persists, check for dirt
between the screen and the edge of the
Centro 690.
7 If you’re using a screen protector, make
sure that it is properly installed.
SCREEN
227
CHAPTER
11
COMMON QUESTIONS
There’s a blinking bell in the upper-left
corner
The blinking bell in the upper-left corner of
the screen is the Alert icon. It appears
when you have alarms or messages that
you haven’t acknowledged.
1 Press and hold Center
or tap the
blinking bell
with your stylus.
2 When the list of pending alerts appears,
do either of the following:
•
Select the text of the alert to view the
item. The item stays in the list.
•
Check the box next to an alert to clear
it from the list, and then select Done.
Synchronization
Synchronization backs up the information
from your Centro onto your computer and
vice versa. If you ever need to perform a
hard reset or otherwise need to erase all
your information on your Centro 690, you
can synchronize your Centro 690 with your
computer to restore the info. Similarly, if
your computer crashes and your Palm
Desktop info is damaged, you can recover
228
SYNCHRONIZATION
your info by synchronizing with your
Centro 690. To make sure you always have
an up-to-date backup of your info,
synchronize frequently.
This section describes synchronization
between your Centro and a desktop
computer running Palm Desktop software.
You can also synchronize the information
on your Centro using third-party
applications. See the documentation for
the third-party application for information
on features and configuration.
Before you attempt to synchronize, make
sure you’ve installed the desktop
synchronization software from the Palm
Software Installation CD.
Every device needs a unique name. Never
synchronize more than one device to the
same device name on your computer.
TIP
I can’t find my user folder
Windows: If your device name is one
word, your user folder name is the first six
characters of your device name. If your
device name is two words, your user folder
name consists of the first six characters of
the second word of your device name,
followed by the first letter of the first word.
For example, if your device name is John
Smith, your user folder is named SmithJ.
Your user folder is usually located inside
one of the following folders:
C:\Program Files\Palm\
C:\Program Files\palmOne\
C:\Program Files\Handspring\
Mac: Your user folder name is the same as
your device name and is usually found in
this location:  : Users :
 : Documents :
Palm : Users
What is the backup folder?
The Backup folder is located inside your
user folder (see I can’t find my user folder).
During synchronization, the HotSync®
manager puts a copy of most of your info
and applications into the Backup folder.
(Some third-party apps do not put a copy
into the Backup folder.) The next time you
sync, the HotSync manager compares the
contents of the Backup folder to the
contents of your Centro 690, and then
restores any missing info or applications.
If an app that you deleted reappears on
your Centro 690, try deleting the app from
your Backup folder.
11
CHAPTER
COMMON QUESTIONS
Palm Desktop does not respond to a sync
attempt
1 Make sure that the USB sync cable is
securely connected to the USB port on
your computer and on the bottom of
your Centro 690 (see Synchronizing
information—the basics).
If you’re having trouble trying to sync
using an IR or Bluetooth® wireless technology
connection, try using the USB sync cable
instead. If this solves the problem, check your
IR or Bluetooth settings (see Synchronizing
information—advanced).
TIP
2 Make sure that the HotSync manager is
running:
Windows: Right-click HotSync
manager
in the taskbar in the
lower-right corner of your computer
screen, and make sure that Local USB
is checked. If you don’t see the HotSync
manager icon, click Start, select
Programs, select Palm, and then select
HotSync manager.
SYNCHRONIZATION
229
COMMON QUESTIONS
CHAPTER
11
Mac: Find the Palm folder on your Mac
hard drive. Double-click the HotSync
manager
icon in the Palm folder. In
the Connection Settings panel, set the
Local Setup port to Palm USB.
3 Synchronize. If the synchronization is
successful, you do not need to
complete the remaining steps.
4 Perform a soft reset (see Performing a
soft reset).
5 Synchronize. If the synchronization is
successful, you do not need to
complete the remaining steps.
6 If problems persist and you’re
synchronizing through a USB hub, try
connecting the sync cable to a different
USB port or directly to your computer’s
built-in USB port.
7 Synchronize. If the synchronization is
successful, you do not need to
complete the remaining steps.
8 Check the multi-connector on the
bottom of your Centro 690 for debris or
230
SYNCHRONIZATION
discoloration. Carefully clean the
connector by dipping a cotton swab in
some rubbing alcohol and gently wiping
the metal contacts on the connector.
Try to sync again.
9 Check the connector on the USB sync
cable for integrity and cleanliness. Make
sure the pins on the connector are
straight, protruding, and not damaged. If
the cable appears to be damaged, stop
here and locate another USB sync
cable.
10 WINDOWS ONLY Uninstall
Palm Desktop software. Click Start,
select Settings, select Control Panel,
select Add or Remove Programs,
select Palm Desktop software, and
then click Change/Remove.
NOTE Mac computers do not provide an
option for uninstalling Palm Desktop
software. Contact Technical Support if the
problem persists after you complete step 7.
11 Restart your computer.
12 Reinstall Palm Desktop software from
the Palm Software Installation CD that
came with your Centro 690.
Synchronization starts but stops without
finishing
The HotSync Log can give you information
about your most recent synchronization.
TIP
Windows: Right-click the HotSync manager
icon in the taskbar in the lower-right corner of
your computer screen, and then select View
Log.
Mac: Open Palm Desktop software. From the
HotSync menu, select View Log.
®
If you upgraded from a previous Palm OS
device or received a system error, such as
Sys0505, there may be conflicts with
software on your Centro 690.
1 Locate your Backup subfolder and
rename the folder (for example,
BackupOld).
Windows: C:\Program
Files\Palm\
Mac:  : Applications
: Palm : Users : 
NOTE Can’t find a Palm folder in Program
Files? Then look for a palmOne or
Handspring folder instead. For more info,
see I can’t find my user folder.
11
CHAPTER
COMMON QUESTIONS
2 Synchronize.
3 If the problem is resolved, begin
reinstalling your third-party applications
one at a time by double-clicking a single
file in the original Backup subfolder that
you renamed, and sync after each
application you install. If the problem
recurs, delete the last application you
installed and report the problem to its
developer.
4 WINDOWS ONLY If the Windows New
Hardware Wizard appears, the
synchronization process may be timing
out before the wizard completes its job.
Follow all instructions in the New
Hardware Wizard, and then sync again.
5 WINDOWS ONLY Uninstall
Palm Desktop software. Click Start,
select Settings, select Control Panel,
select Add or Remove Programs,
select Palm Desktop software, and
then click Change/Remove.
NOTE Mac computers do not provide an
option for uninstalling Palm Desktop
software. Contact Technical Support if the
problem persists after you complete
step 3.
SYNCHRONIZATION
231
CHAPTER
11
COMMON QUESTIONS
6 Restart your computer.
7 Reinstall Palm Desktop software from
the Palm Software Installation CD that
came with your Centro 690.
3 Open HotSync manager on your
computer, and make sure the necessary
conduits are set to Synchronize the
files.
NOTE If you need to change the setting to
Synchronization finishes but info doesn’t
appear where it should
1 Make sure you’re synchronizing with
the intended desktop personal
information manager (PIM). The Palm
Software Installation CD enables you to
choose whether you want to
synchronize with Palm Desktop
software or Microsoft Outlook for
Windows. Reinsert the installation CD
and select Change your
synchronization method if necessary.
If you use a different PIM, you need to
install third-party software to
synchronize. For more information,
consult the company that makes the
PIM.
2 If multiple Palm OS devices are
synchronizing with your computer,
make sure the name of the device you
are synchronizing appears in the User
field on the toolbar of Palm Desktop
software.
232
SYNCHRONIZATION
Synchronize the files, be sure to check
the Set as default box as well.
4 WINDOWS ONLY Uninstall
Palm Desktop software. Click Start,
select Settings, select Control Panel,
select Add or Remove Programs,
select Palm Desktop software, and
then click Change/Remove.
MAC ONLY Mac computers do not
provide an option for uninstalling Palm
Desktop software. Contact Technical
Support if the problem persists after
you complete step 3.
5 Restart your computer.
6 Reinstall Palm Desktop software from
the Palm Software Installation CD that
came with your Centro 690.
7 (Outlook only) If you’re trying to
synchronize offline, set your Outlook
Calendar, Contacts, Notes, and Tasks to
be available offline.
5 Click Change.
Outlook subfolders and public folders are
not accessible with the included software. You
may want to use a third-party solution instead.
TIP
(Outlook only) If you want to sync your
info with a global Exchange Address Book,
you must copy the addresses to your local
Contacts list in Outlook (right-click the
addresses and select Add to Personal
Address Book).
TIP
For more info on Outlook conduits,
right-click the HotSync manager icon in the
taskbar, select Custom, select an app with
Outlook in its name, and then select Help.
TIP
I have duplicate entries in Microsoft
Outlook after I sync
1 Open Microsoft Outlook and delete the
duplicate entries.
2 On your computer, go to the application
with duplicate entries and manually
enter any info you added to your
Centro 690 since the last time
you synchronized.
3 Right-click HotSync manager
taskbar and select Custom.
in the
4 Select an application that has duplicate
entries and also has Outlook in its
name.
11
CHAPTER
COMMON QUESTIONS
6 Select Desktop overwrites handheld,
and then click OK.
7 If more than one application has
duplicate entries, repeat steps 4
through 6 for each application with
duplicates.
8 Click Done.
9 Synchronize your Centro 690 and your
computer.
My appointments show up in the wrong
time slot after I sync
If you create an appointment in the wrong
time zone (that is, your desktop was set to
the wrong time zone), it shows up in the
wrong time zone on your Centro. To be
safe, enable local network time and avoid
assigning time zones to your
appointments.
If you’re using Microsoft Outlook:
1 Make sure that you installed the
Microsoft Outlook conduit that came
with your Centro 690. If you’re not sure
whether this software is installed,
reinstall Palm Desktop software from
SYNCHRONIZATION
233
CHAPTER
11
COMMON QUESTIONS
the Palm Software Installation CD that
came with your Centro 690.
2 Open Microsoft Outlook and correct the
wrong entries.
3 On your computer, manually enter any
Calendar info you added to your
Centro 690 since the last time you
synchronized.
4 Click HotSync manager
in the
taskbar and select Custom.
5 Select an application that has both
Calendar and Outlook in its name.
6 Click Change.
7 Select Desktop overwrites handheld,
and then click OK.
8 Synchronize your Centro 690 and your
computer.
9 Repeat steps 4 through 6 to open the
Calendar Change HotSync Action dialog
box again.
234
If you’re using Palm Desktop software:
1 On your Centro 690, press
Calendar
2 Press Menu
3 Select Options, and then select
Preferences.
4 Uncheck the New events use time
zones box (if it’s checked).
5 On your computer, open Palm Desktop
software and correct the wrong entries.
6 On your computer, manually enter any
Calendar info you added to your
Centro 690 since the last time
you synchronized.
7 Click HotSync manager
in the
taskbar and select Custom.
8 Select Calendar.
9 Click Change.
10 Select Desktop overwrites handheld,
and then click OK.
10 Make sure Synchronize the files is
selected and Set as default is checked,
and then click OK.
11 Synchronize your Centro 690 and your
computer.
You should now be able to assign time
zones to your events without encountering
this problem.
12 Repeat steps 7 through 9 to open the
Calendar Change HotSync Action dialog
box again.
SYNCHRONIZATION
13 Make sure Synchronize the files is
selected and Set as default is checked,
and then click OK.
You should now be able to assign time
zones to your events without
encountering this problem.
IMPORTANT To avoid this problem in the
future, do not assign time zones to your
events. Palm Desktop software does not
support time zones.
The text of my memos is truncated after I
sync
If you use your desktop software to create
a memo that is longer than 4,096
characters, the excess characters are
truncated when you transfer the memo to
your Centro 690.
strength by looking at the Signal Strength
icon in the title bar of the Main tab in
the Phone application. The stronger the
signal, the more bars that appear. If you are
outside a coverage area, no bars appear.
1 If you’re standing, move about ten feet
in any direction.
2 If you’re in a building, move near a
window. Open any metal blinds.
3 If you’re in a building, move outdoors or
to a more open area.
4 If you’re outdoors, move away from
large buildings, trees, or electrical wires.
5 If you’re in a vehicle, move your Centro
so that it’s close to a window of your
vehicle.
My Centro won’t connect to the mobile
network
Phone
1 Try the suggestions about signal
strength described in Signal strength is
weak.
Signal strength is weak
2 Turn off your phone and turn it on again
(see Turning your phone on and off).
Become familiar with low coverage areas
where you live, commute, work, and play.
Then you will know when to expect signal
strength issues. You can check signal
11
CHAPTER
COMMON QUESTIONS
3 Remove the SIM card and reinsert it
(see Inserting the SIM card and battery).
PHONE
235
CHAPTER
11
COMMON QUESTIONS
4 Perform a soft reset (see Performing a
soft reset).
My voice is too quiet on the other end
•
Be sure to place the bottom of the
Centro, or the hands-free microphone,
close to your mouth.
•
Check the Signal Strength
icon in
the title bar of the Main tab in the
Phone application. If the signal is weak
(few bars are displayed), try the
suggestions about signal strength
described in Signal strength is weak.
The other person hears an echo
•
Try decreasing the volume on your
Centro to avoid coupling or feedback on
the other person’s end. This applies to
both the speakerphone and the
earpiece.
•
Position the earpiece closer to your ear
to prevent sound leaking back to the
microphone. Keep your hand away from
the microphone hole, which is on the
bottom right side of the Centro 690.
•
If you’re using the speakerphone
feature with your Centro lying on a flat
surface, try turning the Centro face
down (screen facing the surface).
I hear my own voice echo
Ask the person on the other end of the call
to turn down the volume on his or her
phone or to hold the phone closer to his or
her ear.
I hear static or interference
Check the Signal Strength
icon in the
title bar of the Main tab in the Phone
application. If the signal is weak (few bars
are displayed), try the suggestions about
signal strength described in Signal strength
is weak.
If you’re using a Bluetooth® hands-free
device, see I hear static or interference
when using my Bluetooth
hands-free device.
My phone seems to turn off by itself
If a system error and reset occur, the
Centro 690 automatically turns the phone
on if it was on before the reset. However, if
236
PHONE
the Centro 690 can’t determine if your
phone was on before the reset, the phone
does not automatically turn on (see Turning
your phone on and off). If the problem
persists and you’re using third-party
applications, see Third-party applications
for additional suggestions.
Hands-free devices
Bluetooth range is up to 30 feet in
optimum environmental conditions.
Performance and range may be affected by
physical obstacles, radio interference from
nearby electronic equipment, and other
factors.
TIP
My Centro makes or answers calls when
it’s in a bag or pocket
Items in your bag or pocket may be
pressing the onscreen Answer button or
otherwise activating screen items. If this
happens, be sure to press Power/End
to turn off the screen before placing your
Centro in a bag or pocket. You may also
want to disable the screen’s
touch-sensitive feature during incoming
calls (see Locking your screen).
To find carrying cases that can help prevent
your Centro 690 from making calls, as well as
other useful accessories, visit go.palm.com/
centro690/.
11
CHAPTER
COMMON QUESTIONS
I can’t make or receive calls using a
Bluetooth® hands-free device
Confirm all the following:
•
The Bluetooth device is compatible with
your Centro 690. Go to go.palm.com/
centro690/ for a list of compatible
devices.
•
Press Applications
and select
Bluetooth
. Make sure the
Bluetooth setting is set to On.
•
You have already formed a partnership
between your Centro 690 and your
hands-free device, and the hands-free
device appears in the Trusted Devices
list. (See Connecting to a Bluetooth®
hands-free device.)
TIP
HANDS-FREE DEVICES
237
CHAPTER
11
COMMON QUESTIONS
•
Your hands-free device is charged and
turned on.
•
Your Centro is within range of the
hands-free device.
If the problem persists, turn the Bluetooth
setting to Off and then turn it on again. If it
still persists, create a new partnership with
the hands-free device (see Connecting to a
Bluetooth® hands-free device).
I hear static or interference when using
my Bluetooth hands-free device
•
Try moving your Centro closer to the
hands-free device. Audio quality
degrades as the distance between your
Centro and hands-free device increases.
The effective range for a device varies
between manufacturers.
•
Confirm that no obstructions, including
your body, are between your Centro and
your hands-free device.
•
238
EMAIL
If the problem persists, turn the
Bluetooth setting to Off and then turn it
back on again. If it still persists, create a
new partnership with the hands-free
device (see Connecting to a Bluetooth®
hands-free device).
For best performance, keep your
Bluetooth hands-free device and your phone
on the same side of your body.
TIP
Some features of my Bluetooth
hands-free device don’t work with my
Centro
•
Check the Palm compatibility list at
go.palm.com/centro690/ to ensure that
your device is compatible.
•
Check the documentation that came
with your device or the manufacturer’s
website for information specific to
your device.
Email
•
For troubleshooting info on the
VersaMail® application, see the User
Guide for the VersaMail Application on
your computer.
Windows: Start>Programs>Palm
Mac: Insert the Palm Installation CD
and click the link to the User Guide for
the VersaMail Application in the
Documentation folder.
correctly activated, and that they are
available at your location. Your network
operator should be able to tell you if text
messaging services have been
experiencing transmission delays.
Delays can also occur between the time
that a message is sent and the time it is
received.
Messaging
I can’t tell if data services are available
When your phone is on, icons appear in the
title bar in the Main tab in the Phone
application to indicate whether data
services are available and whether a data
connection is active. Make sure that either
of the following icons appears in the title
bar of the Main tab:
. If you do not
see either of these icons, data services are
not available in your current location and
you cannot exchange multimedia
messages.
I can’t send or receive text messages
•
Make sure your SIM card is inserted
correctly (see Inserting the SIM card
and battery) and your phone is turned on
(see Turning your phone on and off).
•
Contact your network operator to verify
that your plan includes text messaging
services, that these services have been
•
Verify with the recipient that the
receiving device can handle text
messages.
•
If a text message arrives but does not
display an alert, perform a soft reset
(see Performing a soft reset).
11
CHAPTER
COMMON QUESTIONS
I can’t send or receive multimedia
messages
•
Make sure your phone is turned on (see
Turning your phone on and off).
•
Contact your network operator to verify
that your plan includes multimedia
messaging services (MMS), that these
services have been correctly activated,
and that they are available at your
location. Your network operator should
be able to tell you if multimedia
messaging services have been
experiencing transmission delays.
MESSAGING
239
COMMON QUESTIONS
CHAPTER
11
Delays can also occur between the time
that a message is sent and the time it is
received.
•
Make sure that either of the following
icons appears in the title bar of the Main
tab:
. If you do not see either of
these icons, data services are not
available in your current location and you
cannot exchange multimedia messages.
•
Verify with the recipient that the
receiving device can handle multimedia
messages.
•
If a message arrives but does not
display an alert, perform a soft reset
(see Performing a soft reset).
Web
I can’t tell if data services are available
When your phone is on, icons appear in the
title bar in the Main tab in the Phone
application to indicate whether data
services are available and whether a data
connection is active. Make sure that either
of the following icons appears in the title
bar of the Main tab:
. If you do not
240
WEB
see either of these icons, data services are
not available in your current location and
you cannot connect to the Internet.
My Centro won’t connect to the Internet
Your Centro 690 supports GPRS and EDGE
wireless data networks. To connect to the
Internet, you must subscribe to and
activate data services with your network
operator, and you must be in a location
with data coverage.
1 Press and hold Power/End to turn off
your phone. Then press and hold the
same button to turn it back on again.
2 Press Phone
and look for either
of the following icons in the title bar of
the Main tab:
3 If you see these icons, you are in a data
coverage area. Try connecting to the
Internet again. If you do not see either
of these icons, press
Applications
, select Prefs
and continue with the following steps.
4 Select Network.
5 Select the Service pick list and select
your wireless service provider’s data
service.
6 Select Connect.
7 If the connection is successful, go to
the web browser. If you still can’t make
a connection, perform a soft reset (see
Performing a soft reset).
8 If your phone did not turn on
automatically after the soft reset, press
and hold Power/End to turn on your
phone, and try connecting to the
Internet.
9 Contact your network operator to verify
the following:
•
Your subscription plan includes
high-speed data services.
•
Data services have been activated on
your account.
•
Data coverage is available in your
location.
•
There are no data service outages in
your location.
from the Internet, press Menu
Go, and then select Refresh.
11
CHAPTER
COMMON QUESTIONS
, select
If you can view the other web page after
you refresh it but you still can’t access the
page you were originally trying to view, the
page may contain elements that are not
supported by the web browser. These
include Flash, Shockwave, VBScript,
WMLScript, and other plug-ins.
Some websites use a redirector to their
true home page. If the web browser on
your Centro 690 can’t follow the redirector,
try using a desktop browser to see
the landing page of the redirector, and then
enter that address in the web browser on
your Centro 690.
Your Centro can open your email
application when you select an email address
on a web page. If nothing happens when you
select the link, make sure your email
application is already set up.
TIP
I can’t access a web page
First, make sure you have Internet access:
Open the web browser and try to view
another web page you’ve loaded before. To
ensure you’re viewing the page directly
It takes a long time for a web page to load
If it is taking longer than usual to load web
pages, you may have traveled from an
EDGE service area to a GPRS service area.
Although GPRS data service is considered
WEB
241
COMMON QUESTIONS
CHAPTER
11
a high-speed data service, it seems slow if
you are used to EDGE speed.
An image or map is too small on
my screen
1 Press Phone
and look for either
of the following icons in the title bar of
the Main tab to confirm that you have a
data connection:
The web browser has two modes:
Optimized and Wide Page. Optimized
Mode resizes all images and page
elements to fit into a single column on the
Centro 690 screen. Switch to Wide Page
Mode to see the full-size image (see
Viewing a web page).
2 Try opening a different web page to see
if the problem persists.
•
•
If you can open a different web page,
it is likely that the original website is
experiencing problems, and the
problem is not related to your Centro.
If the problem persists on a different
web page, you may have a problem
with your connection to your network
operator network.
3 To be sure there is not a problem with
your connection to your network
provider, press and hold Power/End
to turn off your phone. Then press
and hold the same button to turn it back
on again.
4 Try opening the web page again to see
if it loads faster.
242
WEB
You may also be able to save the image on
your Centro 690 or an expansion card and
then view the image later on your
computer.
A secure site refuses to permit a
transaction
Some websites don’t support certain
browsers for transactions. Please contact
the site’s webmaster to make sure the site
allows transactions using Blazer™ web
browser from your Centro.
My Bluetooth DUN connection isn’t
working
Check all of the following:
•
Press Applications
and select
Bluetooth
. Make sure the
Bluetooth setting is set to On.
•
Confirm that no obstructions, including
your body, are between your Centro and
your computer.
•
You have already formed a partnership
between your Centro 690 and your
computer (see Creating a partnership
between your Centro and your
computer).
•
If the problem persists, create a new
partnership with your computer (see
Creating a partnership between your
Centro and your computer).
•
The Bluetooth feature on your computer
is turned on.
•
Your Centro is within 30 feet of your
computer.
Bluetooth range is up to 30 feet in
optimum environmental conditions.
Performance and range may be affected by
physical obstacles, radio interference from
nearby electronic equipment, and other
factors.
11
CHAPTER
COMMON QUESTIONS
Camera
Here are some tips for taking good pictures
with the built-in camera:
TIP
•
Clean the camera’s lens with a soft,
lint-free cloth.
•
Take pictures in bright lighting
conditions. Low-light images may be
grainy, due to the sensitivity of the
camera.
•
Hold the Centro 690 as still as possible.
Try supporting your picture-taking arm
against your body or a stationary object
(such as a wall).
•
Keep the subject of the picture still.
Exposure time is longer with lower light
levels, so you may see a blur.
If the problem persists, try the following:
•
Turn the Bluetooth setting to Off and
then turn it back on again.
•
Try moving your Centro closer to your
computer. The effective range for a
computer varies between
manufacturers.
CAMERA
243
CHAPTER
11
COMMON QUESTIONS
•
•
For best results, verify that you have the
brightest light source coming from
behind you, lighting the subject’s face.
Avoid taking indoor pictures with the
subject in front of a window or light.
Make sure the subject is at least 18
inches away from the camera to ensure
good focus.
Remember that when you synchronize
your Centro 690 with your computer, your
camera images are stored in the My
Pictures/Palm Photos folder on your hard
drive (see Viewing pictures and videos on
your computer).
using expansion cards, see Using
expansion cards.
If you store a large number of records or
install many third-party applications, the
internal memory on your Centro 690 may
fill up. Here are some common ways to
clear space:
•
Making room on your
Centro
Keep in mind that your Centro 690 includes
an expansion card slot, and that you can
store applications and information on
expansion cards (sold separately).
However, you still need free memory on
the Centro 690 itself to run applications
from an expansion card. For more info on
244
MAKING ROOM ON YOUR CENTRO
•
Email: Messages that have large
attachments can quickly consume
memory on your Centro. Delete
messages with large attachments. If
you have hundreds of messages with or
without attachments, you may want to
delete older messages to make room
(see the User Guide for the VersaMail
Application on your computer).
•
Windows: Start>Programs>Palm
•
Mac: Insert the Palm Installation CD
and click the link to the User Guide for
the VersaMail Application in the
Documentation folder.
Pictures & Videos: Large images take
up a lot of memory. Move images to an
expansion card or synchronize them to
your computer, and then delete the
images from your Centro (see Viewing
pictures and videos on your computer).
•
Music: Music files often consume a lot
of memory. Move music files to an
expansion card, or delete large files
from your Centro.
•
Messaging: Multimedia content can
also consume a lot of memory. Move
multimedia content to an expansion
card, or delete large files from your
Centro (see Deleting messages).
•
Internet: If you set a large web browser
cache, you may want to use the web
browser’s advanced Memory
Management settings to clear all recent
pages (see Customizing your web
browser settings).
•
Third-party applications: You can
delete infrequently used applications
(see Removing applications) or move
them to an expansion card (see Copying
applications between an expansion card
and your Centro).
Third-party
applications
11
CHAPTER
COMMON QUESTIONS
Some third-party applications can cause
conflicts on your Centro 690. For example,
third-party applications that were not
written with the Centro keyboard and
5-way navigator in mind may cause strange
behavior or errors when using the keyboard
and 5-way navigator in these applications.
Third-party applications that modify
wireless features may require extra
troubleshooting.
If you recently installed an application and
your device seems to be stuck, try the
following:
1 Perform a soft reset (see Performing a
soft reset).
2 If the problem persists, perform a
system reset (see Performing a system
reset).
3 Delete the most recently installed
application from your Centro 690 (see
Removing applications).
THIRD-PARTY APPLICATIONS
245
CHAPTER
11
COMMON QUESTIONS
4 If the problem persists, perform another
system reset.
5 If possible, synchronize your Centro 690
with your computer to back up your
most recent info.
6 If you’re unable to perform the
preceding steps or the problem
persists, locate your Backup subfolder
on your computer and rename the
folder (for example, BackupOld).
Windows: C:\Program
Files\Palm\
file in the original Backup subfolder that
you renamed, and sync after each
application you install.
10 If the problem recurs, delete the last
application you installed and report the
problem to its developer.
I can’t exit a game or third-party
application
Press Option
+ Applications
return to Applications View.
to
Getting more help
Mac:  : Applications
: Palm : Users : 
NOTE Can’t find a Palm folder in Program
Files? Then look for a palmOne or
Handspring folder instead. For more info,
see I can’t find my user folder.
7 Perform a hard reset (see Performing a
hard reset).
8 Sync to restore your info in Calendar,
Contacts, Tasks, Memos, and Pictures
& Videos.
9 If the problem is resolved, begin
reinstalling your third-party applications
one at a time by double-clicking a single
246
ERROR MESSAGES
Contact the author or vendor of the
third-party software if you require further
assistance.
Error messages
Your Centro 690 is designed to minimize
interruptions when a system error occurs.
If your Centro 690 encounters a system
error, it automatically resets itself and
resumes functioning as normal. If possible,
it even turns the phone back on if it was on
before the error occurred.
11
ERROR MESSAGES
247
CHAPTER
COMMON QUESTIONS
Sometimes you might want to know more
about an error. Your Centro 690 uses a
special interface to show error messages
in greater detail.
1 Press Phone
2 Enter #*377, and then press Send
3 Review the screen with details about
the conditions that led up to the most
recent automatic reset.
4 Select OK.
NOTE Third-party developers create their
own error messages. If you do not
understand an error message, please
contact the developer of the application for
help.
COMMON QUESTIONS
CHAPTER
11
248
ERROR MESSAGES
Terms
Alt (alternative)
A keyboard key. Enter a letter on the
keyboard, and then press Alt
to access
variations such as international characters
and symbols.
Applications View
The screen on your Palm® Centro™ 690
smart device from which you can open all
applications.
Auto-off interval
The time of inactivity that passes before
the screen on your Centro 690 turns off.
The wireless features on your Centro 690
are unaffected by this setting.
Beam
The process of sending or receiving an
entry or application using the infrared (IR)
port on your Centro.
Bluetooth® wireless technology
Technology that enables devices such as
the Centro 690, mobile phones, and
computers to connect wirelessly to each
other so that they can exchange
information over short distances. For more
info, visit www.bluetooth.com.
CSD (circuit-switched data)
A dial-up Internet connection. You pay for
the connection time, not for how much
information you transfer. Contrast with
GPRS.
Device name
The name associated with your Centro 690
and with the info in your desktop software.
The device name (sometimes called the
username) distinguishes your Centro 690
from all other Palm OS® devices. When you
first synchronize your Centro 690, you are
asked to give it a device name. This name
appears in the User list in Palm Desktop
software. Every Palm OS device that is
synchronized with the same computer
must have a unique device name.
Dialog box
A set of options and command buttons that
is enclosed by a border and that enables
you to carry out a specific task.
TERMS
249
EDGE (Enhanced Data rates for GSM
Evolution)
An enhanced version of GPRS that delivers
data speeds that are up to three times
faster than standard GPRS connections.
(Additional charges may apply.)
A way of transmitting information using
light waves; this is called beaming. The IR
port on your Centro enables you to transfer
information to other IR devices within a
short radius.
Favorite
Lithium Ion (Li-Ion)
A button that provides quick access to a
phone number (speed-dial button) or
commonly used application (such as Web
or Messaging). You can define an unlimited
number of favorite buttons in the Phone
application.
The rechargeable battery technology used
in the Centro 690.
GPRS (General Packet Radio Service)
A mobile Internet connectivity technology
that allows persistent data connections.
(Additional charges may apply.)
HotSync
®
The technology that synchronizes your
Centro and your computer with the simple
press of a button.
HotSync manager
The computer application that manages the
synchronization of your Centro with your
computer.
250
Infrared (IR)
TERMS
MMS
An enhanced form of messaging that
enables you to send pictures, videos,
animations, sounds, and ringtones almost
instantly.
Option key
The keyboard key that enables you to
access the alternative feature that is
indicated above the letter on each key.
Palm® Desktop software
A PIM application for computers that helps
you manage your personal information and
keep your personal information
synchronized with your Centro.
Palm® OS by ACCESS
PIM (personal information manager)
The operating system of your Centro 690.
Palm OS is known for its simplicity of use
and for the large number of compatible
third-party applications that can be added
to your Centro 690.
A genre of software that includes
applications such as Palm Desktop
software, Microsoft Outlook, Lotus Notes,
and ACT!. PIMs generally store contacts,
schedules, tasks, and memos.
Palm™ Quick Install
PIN (personal identification number)
The component on your Windows
computer that enables you to install Palm
OS applications and other information on
your Centro.
The four-digit password assigned to your
SIM card by your carrier. Turning on the PIN
lock secures your wireless account. See
also PUK.
Partnership
PIN2 (personal identification number 2)
Two Bluetooth devices—for example, your
Centro 690 and a hands-free device—that
can connect because each device finds the
same passkey on the other device. Once
you form a partnership with a device, you
don’t need to enter a passkey to connect
with that device again. Partnership is also
known as paired relationship, pairing,
trusted device, and trusted pair on some
devices.
A code that protects certain network
settings such as call barring or fixed dialing.
Phone
A letter that you can press and hold to
activate a favorite from any tab in the
Phone app. For example, create a
speed-dial button for your mother’s number
and enter the letter M for “Mom” as the
The application on your Centro 690 that
enables you to make and receive phone
calls.
PUK (PIN unlock key)
A special extended password assigned to
your SIM card. If you enter the wrong PIN
more than three times, your SIM card is
blocked and you must call your carrier for
the PUK.
Quick key
TERMS
251
Quick Key. Then when you want to call her,
go to the Phone app and press and hold M.
Your Centro 690 dials the number.
SIM (Subscriber Identity Module) card
The smartcard, inserted in your
Centro 690, that contains your mobile
account information, such as your phone
number and the services to which you
subscribe. Phonebook entries and SMS
messages can also be stored on the SIM
card.
Slide
A collection of text, pictures, videos, and
sounds that are grouped together within a
multimedia message created in the
Messaging application. During playback, all
the items within a particular slide appear
on the same screen. If a multimedia
message contains multiple slides, each
slide can be viewed separately during
playback.
252
TERMS
SMS
The service that exchanges short text
messages almost instantly. Text messages
are typically sent to a mobile phone
number, rather than to an email address
(although this too is possible). These
messages can usually include up to 160
characters; messages with more than 160
characters are automatically split into
several messages. You can send and
receive SMS messages while you are on a
voice call.
Streaming
Technology that enables you to access
media content—for example, watch video
or listen to an audio program—directly
from the Internet on your Centro 690
without needing to download a file to save
on your Centro 690.
User folder
The folder on your computer that contains
the information you enter in Palm Desktop
software and the information you enter on
your Centro 690 and synchronize with
Palm Desktop software.
Important Safety
Information
This guide contains important operational and safety
information to help you safely use your Palm® Centro™ 690.
Failure to read and follow the information provided in this guide may
result in serious bodily injury, death, or property damage.
General Precautions
FCC Notice
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Palm could void
the user’s authority to operate this equipment.
The following statement is normally required to be on the FCCID
label. If the device is too small, the statement must be included in the
user manual.
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions:
•
This device may not cause harmful interference, and
•
This device must accept any interferences received, including
interference that may cause undesired operation.
There are several simple guidelines to operating your Centro 690
properly and maintaining safe, satisfactory service.
•
Speak directly into the microphone.
•
Avoid exposing your Centro 690 and accessories to rain or liquid
spills. If your Centro 690 does get wet, immediately turn the
power off and remove the battery.
•
Although your Centro 690 is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting, or bending
it, or sitting on it.
•
Any changes or modifications to your Centro 690 not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this equipment.
Maintaining Safe Use of and Access to Your
Centro 690
Do Not Rely on Your Centro 690’s Phone for Emergency Calls
Wireless phones such as the one on your Centro operate using radio
signals, which cannot guarantee connection in all conditions.
Therefore you should never rely solely upon any wireless phone for
essential communication (for example, medical emergencies).
Emergency calls may not be possible on all cellular networks or when
certain network services and/or phone features are in use. Check
with your local service provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a
hands-free device) is prohibited in some jurisdictions. Laws vary as to
specific restrictions. Remember that safety always comes first.
IMPORTANT SAFETY INFORMATION
253
Following Safety Guidelines
To operate your Centro 690 safely and efficiently, always follow any
special regulations in a given area. Turn your Centro 690’s phone off
in areas where use is forbidden or when it may cause interference or
danger.
Using Your Centro 690’s Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radiofrequency
(RF) signals. However, RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded
electronic operating systems and/or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any equipment
that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately
shielded from external RF signals.
NOTE Always turn off the phone in health care facilities and request
permission before using the phone near medical equipment.
Turning Off Your Phone Before Flying
NOTE Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission from
a crew member to use your phone while the plane is on the ground.
To prevent any risk of interference, FCC regulations prohibit using
your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off
when in a blasting area or in other areas with signs indicating
two-way radios should be turned off. Construction crews often use
remote-control RF devices to set off explosives.
254
IMPORTANT SAFETY INFORMATION
Turn your phone off when you’re in any area that has a potentially
explosive atmosphere. Although it’s rare, your phone and accessories
could generate sparks. Sparks can cause an explosion or fire,
resulting in bodily injury or even death. These areas are often, but not
always, clearly marked. They include:
•
Fueling areas such as gas stations.
•
Below deck on boats.
•
Fuel or chemical transfer or storage facilities.
•
Areas where the air contains chemicals or particles such as grain,
dust, or metal powders.
•
Any other area where you would normally be advised to turn off
your vehicle’s engine.
NOTE Never transport or store flammable gas, flammable liquid, or
explosives in the compartment of your vehicle that contains your
phone or accessories.
Restricting Children’s Access to Your Centro 690
Your Centro is not a toy. Do not allow children to play with it as they
could hurt themselves and others, damage the Centro 690 and/or its
phone, or make calls that increase your monthly bill.
Using Your Phone With a Hearing Aid Device
Your Palm® Centro™ 690 smart device by Palm is compliant with the
FCC Hearing Aid Compatibility (HAC) requirements. For additional
HAC information, including the HAC rating of this product, please
refer to www.palm.com/CentroHAC.
Your Centro 690 has been tested for hearing aid device compatibility.
When some wireless phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the
amount of interference they generate.
The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing-device users in finding phones
that may be compatible with their hearing devices. Not all phones
have been rated. Phones that have been rated have a label on the
box. Your Centro 690 phone has an M4 and T4 rating.
These ratings are not guarantees. Results will vary, depending on the
level of immunity of your hearing device and the degree of your
hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone successfully.
Trying out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are
likely to generate less interference with hearing devices than phones
that are not labeled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is the better/higher of
the two ratings. (Note that not all hearing devices contain telecoils.)
The more immune your hearing aid device is, the less likely you are to
experience interference noise from your wireless phone. Hearing aid
devices should have ratings similar to those of phones. Ask your
hearing health-care professional for the rating of your hearing aid. Add
the rating of your hearing aid and your phone to determine probable
usability:
•
Any combined rating equal to or greater than six offers best use.
•
Any combined rating equal to five is considered normal use.
•
Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a
combined rating of six for “best use.” This is synonymous for T
ratings.
Palm further suggests that you experiment with multiple phones
(even those not labeled M3/T3 or M4/T4) while in the store to find the
one that works best with your hearing aid device. If you experience
interference or find the quality of service unsatisfactory after
purchasing your device, promptly return it to the store within 30 days
of purchase. With the Palm 30-day Risk-Free Guarantee, you may
return the device within 30 days of purchase for a full refund, and you
will only be responsible for charges based on your actual usage.
Getting the Best Hearing Device Experience With Your
Centro 690
To further minimize interference:
There is usually less interference on the microphone setting than on
the telecoil setting.
Set the phone’s screen and keyboard backlight settings to ensure the
minimum time interval.
Move the phone around to find the point with the least interference.
If your hearing aid is equipped with a telecoil, turn on the HAC setting
on your Centro 690.
Turning on the HAC Setting
When the HAC setting is on, your Centro 690 sends the audio from
your phone calls to the telecoil rather than to the microphone of your
hearing aid. You are likely to hear calls much better because volume is
increased and background noise and feedback are diminished. The
HAC setting improves only the calls you listen to through the
earpiece. Turn off BT. It does not affect calls heard on the speakerphone
or with a car kit or headset. HAC requires extra battery power, so watch
your battery consumption when it's turned on.
CAUTION Do not turn on the HAC setting unless you use a hearing
aid with a telecoil. Using this setting without a hearing aid or with a
hearing aid without a telecoil may be harmful to your hearing.
Make sure your phone is turned on (see “Turning Your Device’s
Phone On and Off” on page 55).
Press Phone
Press Menu
Select Options and then select Phone Preferences.
Check the Hearing Aid Compatibility box.
Select OK.
IMPORTANT SAFETY INFORMATION
255
Caring for the Battery
Battery Safety Information
Protecting Your Battery
•
Do not disassemble or open, crush, bend or deform, puncture or
shred.
NOTE The guidelines listed below help you get the most out of your
battery’s performance.
•
Do not modify or remanufacture, attempt to insert foreign objects
into the battery, immerse or expose to water or other liquids,
expose to fire, explosion or other hazard.
•
Only use the battery for the system for which it is specified.
•
Only use the battery with a charging system that has been
qualified with the system per this standard. Use of an unqualified
battery or charger may present a risk of fire, explosion, leakage,
or other hazard.
•
Do not short circuit a battery or allow metallic conductive objects
to contact battery terminals.
•
Replace the battery only with another battery that has been
qualified with the system per this standard, IEEE-Std-1725-200x.
Use of an unqualified battery may present a risk of fire, explosion,
leakage or other hazard.
Promptly dispose of used batteries in accordance with local
regulations.
•
Recently there have been some public reports of wireless phone
batteries overheating, catching fire, or exploding. It appears that
many, if not all, of these reports involve counterfeit or
inexpensive, aftermarket-brand batteries with unknown or
questionable manufacturing standards. Palm is not aware of
similar problems with Centros resulting from the proper use of
batteries and accessories approved by Palm or the manufacturer
of your phone. Use only Palm or manufacturer-approved batteries
and accessories found at Palm Stores or through your
Centro 690’s manufacturer, or call 1-866-343-1114 to order.
They’re also available at www.Palm.com—click Accessories
under the Shop & Browse menu. Buying the right batteries and
accessories is the best way to ensure they’re genuine and safe.
•
In order to avoid damage, charge the battery only in temperatures
that range from 32° F to 113° F (0° C to 45° C).
•
•
Don’t use the battery charger in direct sunlight or in high humidity
areas, such as the bathroom.
•
Battery usage by children should be supervised.
•
Never dispose of the battery by incineration.
•
•
Keep the metal contacts on top of the battery clean.
Avoid dropping the phone or battery. If the phone or battery is
dropped, especially on a hard surface, and the user suspects
damage, take it to a service center for inspection.
Improper battery use may result in a fire, explosion or other
hazard.
•
Don’t attempt to disassemble or short-circuit the battery.
•
•
The battery may need recharging if it has not been used for a long
period of time.
Disposal of Lithium-Ion (Li-Ion) Batteries
•
It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of times
before it needs replacing.
•
Don’t store the battery in high temperature areas for long periods
of time. It’s best to follow these storage rules:
• Less than one month: -4° F to 140° F (-20° C to 60° C)
• More than one month: -4° F to 113° F (-20° C to 45° C)
256
IMPORTANT SAFETY INFORMATION
Do not handle a damaged or leaking li-ion battery as you can be
burned.
For safe disposal options of your li-ion batteries, contact your nearest
Palm authorized service center.
Special Note: Be sure to dispose of your battery properly. In some
areas, the disposal of batteries in household or business trash may be
prohibited.
Radiofrequency (RF) Energy
Specific Absorption Rate (SAR) for Wireless Phones
Understanding How Your Phone Operates
The SAR is a value that corresponds to the relative amount of RF
energy absorbed in the head of a user of a wireless handset.
Your phone is basically a radio transmitter and receiver. When it’s
turned on, it receives and transmits radiofrequency (RF) signals.
When you use your phone, the system handling your call controls the
power level. This power can range from 0.006 watts to 0.2 watts in
digital mode.
Knowing Radiofrequency Safety
NOTE The design of your Centro 690 complies with updated NCRP
standards described below.
NOTE In 1991-92, the Institute of Electrical and Electronics
Engineers (IEEE) and the American National Standards Institute
(ANSI) joined in updating ANSI’s 1982 standard for safety levels with
respect to human exposure to RF signals. More than 120 scientists,
engineers and physicians from universities, government health
agencies and industries developed this updated standard after
reviewing the available body of research. In 1993, the Federal
Communications Commission (FCC) adopted this updated standard
in a regulation. In August 1996, the FCC adopted hybrid standard
consisting of the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation Protection and
Measurements (NCRP).
The SAR value of a phone is the result of an extensive testing,
measuring, and calculation process. It does not represent how much
RF the phone emits. All phone models are tested at their highest
value in strict laboratory settings. But when in operation, the SAR of a
phone can be substantially less than the level reported to the FCC.
This is because of a variety of factors including its proximity to a base
station antenna, phone design, and other factors. What is important
to remember is that each phone meets strict federal guidelines.
Variations in SARs do not represent a variation in safety.
All phones must meet the federal standard, which incorporates a
substantial margin of safety. As stated above, variations in SAR
values between different model phones do not mean variations in
safety. SAR values at or below the federal standard of 1.6 W/kg are
considered safe for use by the public.
The highest reported (FCC) SAR values of the Centro 690 are:
Maximum SAR Values
CDMA Cellular
CDMA PCS
Held to Ear
1.09 (W/1Kg)
1.35 (W/1Kg)
Body-Worn Operation
NOTE To maintain compliance with FCC RF exposure guidelines, if
you wear a handset on your body, use the Palm-supplied or -approved
carrying case, holster, or other body-worn accessory. Use of
non-Palm-approved accessories may violate FCC RF exposure
guidelines. Be sure to use an accessory that contains NO metal
(snaps, clips, etc) and provides AT LEAST 1.5 cm of separation
between the users body and the unit.
NOTE For more information about RF exposure, visit the FCC Web
site at www.fcc.gov.
Body-Worn
0.804 (W/1Kg)
1.1 (W/1Kg)
Head
850: 1.09 (mW/g)
1900: 1.35 (W/g)
Body
850: 0.817 mW/g
1900: 0.423 (mW/g)
FCC Radiofrequency Emission
This phone meets the FCC Radiofrequency Emission Guidelines and
is certified with the FCC as:
FCC ID # O8F-747
IC ID # 3905A-747
More information on the phone’s SAR can be found from the
following FCC Web site:
https://gullfoss2.fcc.gov/prod/oet/cf/eas/reports/GenericSearch.cfm.
•
Static Electricity, ESD, and Your Centro 690
IMPORTANT SAFETY INFORMATION
257
Electrostatic discharge (ESD) can cause damage to electronic devices
if discharged into the device, so you should take steps to avoid such
an occurrence.
Description of ESD
Static electricity is an electrical charge caused by the buildup of
excess electrons on the surface of a material. To most people, static
electricity and ESD are nothing more than annoyances. For example,
after walking over a carpet while scuffing your feet, building up
electrons on your body, you may get a shock—the discharge event—
when you touch a metal doorknob. This little shock discharges the
built-up static electricity.
ESD-Susceptible Equipment
Even a small amount of ESD can harm circuitry, so when working
with electronic devices, take measures to help protect your electronic
devices, including your Palm® Centro 690, from ESD harm. While
Palm has built protections against ESD into its products, ESD
unfortunately exists and, unless neutralized, could build up to levels
that could harm your equipment. Any electronic device that contains
an external entry point for plugging in anything from cables to docking
stations is susceptible to entry of ESD. Devices that you carry with
you, such as your Centro 690, build up ESD in a unique way because
the static electricity that may have built up on your body is
automatically passed to the device. Then, when the device is
connected to another device such as a docking station, a discharge
event can occur.
Increase the relative humidity of your environment.
•
Install ESD-specific prevention items, such as grounding mats.
Conditions That Enhance ESD Occurrences
Conditions that can contribute to the buildup of static electricity in the
environment include the following:
•
Low relative humidity.
•
Material type (The type of material gathering the charge. For
example, synthetics are more prone to static buildup than natural
fibers like cotton.)
•
The rapidity with which you touch, connect, or disconnect
electronic devices.
While you should always take appropriate precautions to discharge
static electricity, if you are in an environment where you notice ESD
events, you may want to take extra precautions to protect your
electronic equipment against ESD.
Owner’s Record
The model number, regulatory number, and serial number are located
on a nameplate inside the battery compartment. Record the serial
number in the space provided below. This will be helpful if you need
to contact us about your phone in the future.
Model: Palm® Centro™ 690
Precautions Against ESD
Serial No.:
Make sure to discharge any built-up static electricity from yourself
and your electronic devices before touching an electronic device or
connecting one device to another. The recommendation from Palm is
that you take this precaution before connecting your Centro 690 to
your computer, placing the Centro 690 in a cradle, or connecting it to
any other device. You can do this in many ways, including the
following:
User’s Guide Proprietary Notice
•
258
•
Ground yourself when you’re holding your mobile device by
simultaneously touching a metal surface that is at earth ground.
For example, if your computer has a metal case and is plugged
into a standard three-prong grounded outlet, touching the case
should discharge the ESD on your body.
IMPORTANT SAFETY INFORMATION
CDMA Technology is licensed by QUALCOMM Incorporated under
one or more of the following patents:
4,901,307
5,506,865
5,267,261
5,600,754
5,710,784
5,490,165
5,109,390
5,544,196
5,414,796
5,778,338
5,056,109
5,511,073
5,267,262
5,657,420
5,504,773
5,228,054
5,568,483
5,416,797
5,101,501
5,535,239
5,337,338
5,659,569
Specifications
Radio
•
CDMA 1900/800 MHz digital dual-band
EVDO and 1xRTT
Phone features
•
Personal speakerphone
•
Microphone mute option
•
Hands-free headset jack
(2.5mm, 3-barrel
connector)
•
TTY/TDD compatibility
•
3-way calling
Processor technology
Intel XScale™ processor, 312MHz
Expansion
microSD card slot
Battery
•
Rechargeable Lithium-ion
•
Removable for
replacement
•
3.5 hours full charge time
Palm OS® by ACCESS
version
Palm OS 5.4.9
Camera
•
Still image capture resolution (1280 x 1024), 1.3 megapixel
•
2x digital zoom
•
Video capture resolution (352 x 288)
•
Automatic light balance
•
4.21" x 2.11" x 0.73"
(107 mm x 53.6 mm x 18.6 mm)
•
4.41 ounces (125 g)
Size/weight
SPECIFICATIONS
259
Connectivity
•
Bluetooth® wireless
technology (1.2 compliant)
Display
•
Touch-sensitive LCD screen (includes stylus)
•
65,536 colors (16-bit color)
•
User-adjustable brightness
•
Built-in QWERTY keyboard plus 5-way navigator
•
Backlight for low lighting conditions
•
Calculator (basic/
advanced)
•
Palm® Desktop software/
HotSync® manager
•
Calendar
•
•
Camcorder
Phone (includes Palm OS
Favorites and Dial Pad)
•
Camera
•
Pics&Videos
•
Contacts
•
Pocket Tunes™ (music)
•
Documents To Go®
•
SMS (text messages)
•
Google Maps
•
Tasks
•
IM (instant messaging)
•
VersaMail® (email)
•
Memos
•
Voice Memo
•
On Demand
•
Web browser (Internet)
•
World Clock
Keyboard
Included software
System requirements
260
SPECIFICATIONS
•
IR
•
Windows 2000, XP Service Pack 2, or
Windows Media Center Edition 2005 with USB port
•
Mac OS 10.2–10.3.x with USB port
•
Later versions may also be supported
Operating and storage
temperature range
•
32°F to 104°F
(0°C to 40°C)
•
5% to 90% Relative
Humidity (RH)
SPECIFICATIONS
261
262
SPECIFICATIONS
Index
SYMBOLS
! in Tasks list 164
NUMERICS
24-hour clock 203
5-way navigator 29, 30
911 calls 209
AC charger 11
accented characters 34, 36
accessing
application menus 31
applications 38
command buttons 31
documentation 3
email 85, 216
Palm online support 3
Quick Tour 3
web browser 38, 118
World Clock 161
accessories 8
Account Setup dialog 89
accounts
call forwarding and 57
conference calls and 56
customer support for 3
email and. See email
accounts
phone services and 2
text messages and 2, 102
TTY connections and 78
voicemail and 51
Active Call View 52
active calls. See phone calls
Activity Log 93, 97
Add Bookmark command
119
Add Call button 55
Add Contact command 55
Add New Number dialog 54
Add New Number prompt 55
Add Song button 150
Add to album command 143
adding
accessories 8
bookmarks 119
caller IDs 62, 63, 64
captions to photos 136,
137, 143
cities to World Clock 161
contacts 60
emoticons 103
events 154, 155
favorite buttons 65–67
partnerships 70, 126
passwords 211, 212
photos or videos to
albums 143
playlists 149, 150
private entries 212
QuickText phrases 103
signatures 99
tasks 162
wallpaper 143
addresses
adding recipients 67, 102
entering web 118
getting maps to 61–62
highlighting 30
looking up 101
selecting 30, 117
sending messages and
87, 90, 102, 104, 106
synchronizing 233
viewing website 123, 124
Advanced Mode (calculator)
176, 177
agenda lists 153
Agenda View 76, 153, 158
Alarm check box 155
alarm clock 162
alarm preferences 162
alarms
INDEX
263
adding calendar 155, 159
adding task 163, 165
recording tones for 160
selecting tones for 159,
160, 165
Album command 143
Album list 91, 140, 143
albums. See photo albums;
video albums
alert buttons 106
Alert dialog box 51, 106, 175
Alert Sound pick list 98
alert tones 74, 97, 111
alerts
See also alarms
clearing 176
displaying 79, 175
downloading messages
and 97, 100, 106
hiding text in 110
receiving 51
responding to 106, 228
aligning the screen 203
Alt key 34, 249
alternate characters 34, 35,
36
answering phone 50, 56, 72
applets 117
application categories 205
264
INDEX
application list view 205
applications
See also specific built-in
app; third-party apps
accessing menus in 31
beaming 185
changing default 207
closing 37, 246
copying 195
customizing 205–207
defining buttons for 67,
206
deleting 19, 180, 181
displaying 38, 39, 205
downloading 121, 179
getting help with 180
highlighting 38, 39
installing 178–180, 221
making phone calls and 54
moving around in 27
opening 37, 38, 194
playing music and 149
running on expansion
cards 244
searching in 175
selecting 38
sending over Bluetooth
devices 183
synchronizing 23, 187
transferring to device 18
troubleshooting 221
updating information in 23
upgrading and 20
viewing information about
3, 181–182
Applications button 37, 39
Applications View 38–39,
205, 249
appointments 154, 233
See also events
Archive folder 180
area codes 77
area conversions 177
arrow icons 29
Ask to add unknown phone
numbers check box 64
Attach Signature option 99
attachments
adding 91–92
displaying 94, 169
downloading 94, 98
removing 91
storing large 244
supported formats for 169
attendee information 156
audio. See music; sounds;
voice memos
audio adapters 69
Audio Caption command 137
Auto Lock Device option 211
Auto naming pick list 139
Auto Sync 96, 97
Auto-complete option 124
Auto-hide Toolbar option 141
Auto-Keyguard pick list 208
Auto-off After pick list 216
auto-off interval 249
back icon (browser) 119
Background check box 158
background music 141
backgrounds 76, 158
backing up info 18, 23, 225
backlight 33, 202
Backlight button 202
Backspace key 33
Backup folder 181, 222
Basic Mode (calculator) 176
battery
charging 11–13
conserving 14, 215
disposing of 227, 256
inserting 10, 225–227
precautions for 11
removing 226
replacing 14, 225
specifications for 259
viewing status 12, 13, 81
battery door release 8
battery icons 13, 80
Beam Business Card
command 65
Beam Category command
185
Beam command 185, 186
Beam From pick list 186
Beam Receive pick list 216
Beam Status dialog 185, 186
beaming 184–186, 216, 249
bell icon 79, 228
blank screens 227
blank text messages 102
blank time slots 158
Blazer application 117
See also web browser
blinking bell 79, 228
Bluetooth adapters 126, 127
Bluetooth application 70
Bluetooth devices
connecting to 69, 128–
132, 189
disabling 71, 183
enabling 71, 183
entering passkeys for 130,
131
listening to music and 149
optimal range for 69
receiving calls and 53, 71,
236
receiving info over 183
sending over 182, 183
switching between 72
synchronizing over 189,
190, 229
troubleshooting 237, 238,
243
visibility options for 130,
131, 183, 190
Bluetooth icon 70, 81
Bluetooth icons (Phone
application) 79
Bluetooth technology 126,
182, 249
bonus software. See built-in
apps
Bookmark Page icon 121
bookmarks 119–121, 185
Bookmarks View 120
Bookmarks View icon 120
border glow (highlight) 30
brightness (screen) 52, 202,
215
brightness duration
(backlight) 202, 216
INDEX
265
Brightness slider 215
browsing files 194
browsing the web. See web
built-in applications 260
built-in apps 3, 180
See also applications;
specific app
built-in camera. See camera
built-in security software 208
business cards 65
buttons
See also favorite buttons
accessing command 31
customizing 206
disabling 53, 209
navigating and 29, 30
opening apps and 37
restoring default 206
speed-dialing and 48, 66–
67
web browsing and 119
Buttons Preferences screen
206
cache 125, 245
Calc button 176
calculating device space 18
calculator 34, 176
266
INDEX
Calculator app 176–177
calculator modes 176
calendar
accessing 153
adding alarms 155, 159
adding events 154, 155,
156
color-coding events 157
customizing 158–159
deleting events 157
saving 107
viewing items on 76, 158
Calendar application
changing fonts for 202
changing views for 153
opening 38, 76
overview 153
setting default view 158
Calendar button 37, 38, 153
calendar views 153, 158
call forwarding 57–59
call forwarding icon 79
Call Log screen 49, 59
Call Log tab 16
Call Preferences dialog box
57, 58
Call Totals dialog box 59
call waiting 56
Call Waiting dialog box 56
caller IDs 62, 63, 64
calls. See phone calls
camcorder resolution 137
Camcorder View 137, 138,
143
camera 135, 243
specifications for 259
camera buttons 136
Camera icon 135
camera lens 8
camera settings 138
Camera View 138, 143
cancelling menu selections
31
Caps Lock mode 34
captions. See voice captions
car kits 68
Card category 194
Card Info 196–197
Card Info button 196
card readers 147
carrying cases 237
cascading style sheets 119,
124
Category command 205
category marker 158
category names 205
Category pick list 158, 159,
164, 205
Category tab 164
CDs 147
Center button 7
certificates 117
changing
bookmarks 120
contact information 61
default applications 207
email accounts 95
events 157
favorite buttons 67
owner information 214
passwords 212, 213
personal IDs 210
playlists 150
primary buttons 206
QuickText phrases 103
screen fonts 202
sync defaults 187, 188,
189, 197
sync method 232
web page layouts 118
character entry 34, 36
character limits
memos 170
text messages 102
character searches 175
charge indicator 7, 12, 13
charger cable 12
charging battery 11–13
charging device 11, 12, 14
chat icon 109, 112
chat sessions 108, 110
Chat View 106, 108
Choose song button 148
Choose Songs command
150
circuit-switched data
connections 249
city information 161, 215
City pick list 161
Clear Cache button 125
Clear Cookies button 125
clock 160, 203
See also World Clock
closing
application menus 31
applications 37, 246
pick lists 32
color palette 139
color preferences 110, 139,
204
color themes 204
color-coding events 157
colored backgrounds 30
command buttons 31
completed tasks 163, 164,
165
completion dates 165
Compress Day View check
box 158
compressed files 178, 179
computers
connecting device to 22
creating partnerships for
126
installing from 179, 223
quarantined files on 221
setting up DUN
connections for 127
synchronizing with 17–22,
25
transferring apps to 179
transferring media to 144
transferring music from
146, 147–148
Con button (calculator) 177
Conduit Settings command
188
conduits 154, 233
Conference button 57
conference calls 56–57
Confirm message deletion
check box 110
conflicting apps 195, 221
conflicting events 158
INDEX
267
Connect Bluetooth
command 71
connection icons (phone) 79
connection icons (web) 118
connections
Bluetooth devices and 69,
128, 183, 189
device to PCs 22
dial-up networking and
125, 128
hands-free devices and
69–72
messaging preferences
for 110
precautions for 258
restrictions for 54
synchronizing over
Bluetooth 189, 190
synchronizing over
infrared 191–192
troubleshooting 236, 240,
243
VPNs and 216
web services and 118,
125, 240
connectivity 260
constants 177
Contact Edit dialog box 60
contact names 46
268
INDEX
contacts
adding photos to 62, 143
adding ringtones for 63,
64
categorizing 60
changing info for 61
copying 65
creating 60
deleting 64
displaying 61
entering events for 156
entering phone numbers
for 54, 59
getting directions for 61
importing 61
looking up 46, 76
marking as private 60
saving 107
setting preferences for 64
sorting 60, 64
viewing details about 47,
48
Contacts application 59, 64,
202
Contacts list 60, 64
Contacts tab 16
conversion functions
(calculator) 176, 177
cookies 117, 124, 125
Copy button 142, 195
Copy command 122, 195
Copy Items dialog box 142
Copy items to pick list 142
Copy to command 142
Copy To pick list 195
copying
applications 195
contact information 65
media files 146
messages 107
phone numbers 45, 123
photos or videos 142
text 122
copyrighted materials 142
corporate email accounts
216
corporate servers 216
country-specific preferences.
See language settings
coupling 236
coverage area 15, 44, 235
coverage area alerts 75
Coverage in/out pick list 75
crashes 228
Create chats from messages
pick list 110
creating
application categories 205
bookmarks 119
business cards 65
contacts 60
email messages 90, 117
events 154, 155
multimedia messages
104–105
partnerships 70, 126
passwords 211, 212
playlists 149, 150
private entries 212
speed-dial buttons 66–67
text memos 171
text messages 102–103
voice captions 136, 137,
143
voice memos 171
CSD (circuit-switched data)
connections 249
current date and time 160
current events 76
Current Privacy list 213
customer service 3
customizing
applications 205–207
buttons 206
calendar 158–159
chat sessions 110
email 96–99
hands-free devices 72
MMS messaging 109
system date and time 214
system sounds 201–202
tasks 165
web browser 123–125
daily events 159
data. See information
data service icons 118
data services 85, 117, 239
databases 175
Date & Time Preferences
screen 155, 214
date formats 203
date preferences 214
Date stamp pick list 139
dates
See also calendar
adding to photos 139
changing event 157
completing tasks and 163,
164, 165
selecting 154
setting system 214
sorting on 108
viewing current 160
viewing due 164, 165
Day View 153, 158
daylight savings 161, 162
decimal values 177, 203
decompression utilities 179
Default Alarm pick list 160
Default Apps Preferences
screen 207
default settings 206
Default View pick list 76, 158
degrees 177
delays 212, 239, 240
Delete Contact command 65
Delete events older than pick
list 157
Delete From pick list 181
Delete Memo command 171
Delete Task command 165
Deleted folder 106
deleting
albums 143, 144
alerts 176
applications 19, 180, 181
attachments 91
bookmarks 120
contacts 64
cookies 125
device names 20
email 95, 244
events 157
INDEX
269
favorite buttons 68
files 245
memos 171
messages 106, 108, 110
music from playlists 150
passwords 212
photos 136, 143, 144
playlists 150
tasks 165
video clips 138, 143, 144
desktop software. See Palm
Desktop software
device names
Bluetooth devices and 70,
189, 190
defined 249
selecting 228
selecting Centro 20
devices
electrostatic discharge and
257
devices. See Bluetooth
devices; hands-free
devices; Centro smart
device
Dial another call prompt 55
Dial button 49
Dial Number dialog box 49
Dial Pad 16, 34, 45, 53
270
INDEX
Dial Pad button 53
Dial Preferences screen 77
dial text message 128
dialog boxes 3, 31, 249
dial-up networking 80, 125–
128, 243
digital cameras 139
See also camera
dimmed images 227
dimming backlight 202, 216
dimming the screen 38
Disable cookies box 124
Disable JavaScript box 124
disabling touch-sensitive
features 209
discovery 129, 130, 184
Discovery icon 130
Discovery Results list 130,
183
discussion groups 4
display formats 203
Display my name in chat
window as option 110
Display Options box 158
Display Options command
158
displaying
alerts 175
application info 181–182
application menus 31
applications 38, 39, 205
attachments 94, 169
bookmarks 120
connection info 118, 128
contact info 47, 48, 61
current date and time 160
due dates 164, 165
email messages 92, 93,
153, 158
error messages 247
event categories 158
events 76, 158, 159
favorite buttons 48
free space 19
items in pick lists 32
multimedia messages
106, 107
personal calendar 153
phone status 78
photos 139, 140, 144
private entries 213
signal strength 79
slide shows 141
tasks 153, 158, 164, 165
video clips 139, 140, 144
video recording time 137
web addresses 124
web pages 117, 119
documentation 2, 3, 29
Documents application
See also Documents To
Go
Documents button 170
Documents To Go 169–170
downloading
applications 121, 179
attachments 94, 98
email messages 96
files 121, 139, 178
multimedia messages
105, 111
Palm info and updates 3
ringtones 73, 121
text messages 105
Downloads bookmark 121
drafts 90, 103
drained battery icon 13
draining the battery 12, 13
Draw on command 137
drivers 191
drop-down lists. See pick lists
Due Date pick list 163
due dates 163, 165
DUN connections 80, 125–
128, 243
earpiece 7
echoes 236
EDGE connections 79, 240,
242, 250
Edit Bookmark List dialog box
121
Edit Bookmarks command
120, 121
Edit Categories option 157
Edit Category screen 64
Edit Favorite command 67
Edit Location dialog box 215
Edit Playlist dialog box 150
edit screens 31
Effects pick list 139
electrostatic discharge 257–
258
email
See also attachments
accessing 85, 216
adding signatures 99
addressing 67, 90
checking 80, 153, 158
creating 90, 117
defining buttons for 67
deleting 95, 244
dialing from 48
forwarding 93
resending 91
restrictions for 54
retrieving 80, 92, 96
scrolling 93
selecting default
application for 207
sending 90, 100, 106, 117
setting alerts for 97
setting preferences for 96,
98
sorting 95
troubleshooting 238
viewing status of 93, 94
email accounts
changing 95
setting up 86, 87, 88, 99
Email application. See
VersaMail application
email applications 59, 85,
207, 242
Email icon 87
email providers 2, 85, 86
emergency calls 209
emoticons 103
empty battery icon 13
empty time slots 158
Empty Trash command 95
Enable background play
check box 149
INDEX
271
Enable Fixed Number Dialing
check box 210
encryption 117
Eng(x) display format 177
engineering notation 177
Enhanced Data rates for
GSM Evolution. See EDGE
connections
envelope icon 95
errors 231, 237, 247
Escalate ring tone volume
check box 73
ESD (electrostatic discharge)
257–258
event conflicts 158
Event Details dialog box 155,
156, 157
event preferences 155
events
adding alarms for 155, 159
categorizing 157
changing 157
color-coding 157
creating 154, 155
deleting 157
displaying 76, 158, 159
entering incorrect time
zones and 233
scheduling repeating 156
272
INDEX
synchronizing 153
troubleshooting 233–235
viewing duration of 158
Excel spreadsheets 92, 169
Exchange ActiveSync
accounts 99, 101
Exchange Address Book 233
Exchange servers 99, 101,
153
exiting applications 246
expansion card slot 193, 259
expansion cards
accessing items on 194
caution for 195, 196
copying to 142, 195
deleting apps on 180
displaying photo or video
albums on 140
downloading to 121
formatting 196
inserting 193
installing apps on 180
managing files on 194
moving files to 19, 146
opening items on 170,
194, 244
removing 194
renaming 196
sending attachments to 94
storing information on
173, 193
transferring applications
from 18, 195
troubleshooting 196
viewing information about
196
Export to SIM command 65
extensions (phone) 53, 66
Extra Digits button 53
Extract Call button 57
fade setting 158
Fast mode (browser) 124
Fast mode icon 119
favorite buttons 48, 65–68,
250
Favorites tab 16, 48
FDN list 210
feedback 236
files
See also specific type
accessing 169, 216
attaching to email 91, 92
browsing 194
checking size of 182
deleting 245
downloading 121, 139,
178
moving 19, 146, 245
opening 169, 170
saving 170
streaming 122
transferring to device 18,
169
Files application 194
financial calculator 176
financial functions 177
Find dialog box 175
Find Text on Page command
123
finding
chat sessions 109
contacts 46, 76
specific characters 175
text 123, 175
wireless services 77
firewalls 216
Fixed display format 177
fixed number dialing 210
flight mode 44
Float display format 177
folder pick list 95
folders
accessing 233
deleting messages in 108
locating 228
sorting messages in 107
switching between Inbox
95
Font command 118, 202
fonts 118, 202, 203
forgetting passwords 211,
213
Format Card command 197
format options (email) 99
Formats Preferences screen
203
formatting expansion cards
196
forums 4
Forward all calls list 58
forward icon (browser) 119
forwarding
email 93
phone calls 57–59
Free Space information 19
freeing memory 125, 180,
244
freezes 224
full charge (battery) 11
Game Volume pick list 202
General Packet Radio Service
technology. See GPRS
connections
getting started 2, 3, 15
Glossary 249
GPRS connections 79, 240,
242, 250
GPS receivers 131
gradients 177
graphics. See images
groupware information 99
HAC setting 255
Handheld overwrites
Desktop option 188
Handheld overwrites
Macintosh option 189
hands-free devices
adding 68, 71
checking status of 80
connecting to 69–72, 128
customizing 72
disabling or enabling 53
entering passkeys for 70
finding compatible 69
troubleshooting 237–238
Hands-free Setup button 70
hanging up phone 54, 56, 57
INDEX
273
hard resets 211, 224
hardware 1
headphones 69, 145
headset button 50, 53
headset jack 8
headsets 54, 68, 131
help 3, 219, 246
hexadecimal characters 177
Hide Records option 212
hiding
blank time slots 158
private entries 212
toolbars 122, 141
highlight, moving 30
highlighting
applications 38, 39
items in pick lists 32
menu items 31
phone numbers 49
text 30, 31
web links 30, 118
hints 211
History list 123
Hold button 53
holidays 156
home city 161
home page 119, 123
HotSync icon 187, 229
HotSync Log 231
274
INDEX
HotSync manager 190, 191,
250
HotSync operations. See
synchronization
HotSync Setup button 190
HotSync technology 250
HTML messages 93, 99
hyper links. See web links
icons 205
image files 104, 121, 140
images
See also photos; pictures
dimmed 227
disabling web 119, 124
downloading 121
saving 122
selecting as wallpaper 76
sending 104
transferring to expansion
cards 19, 245
troubleshooting 242
importing
contact information 61
phone numbers 163
inactivity 212, 216, 227
Inbox 92, 94, 112
Incoming dialog box 98
incompatible applications
195, 221
Incompatible Apps folder 18
indicator light 7, 12, 13
Info screens 181
information
backing up 18, 23, 225
beaming 185
entering 33–35
erasing all 228
losing 196, 211, 224, 225
marking private 212–213
masking 208, 212
protecting 207, 210
receiving 183, 186
sending over Bluetooth
devices 182
storing 173, 193, 244
synchronizing 21, 23, 187
transferring 18, 184
updating 23, 173
upgrading and 20
infrared port. See IR port
installing
applications 178–180, 221
Palm software 18, 19,
179, 223
SIM cards 9–11
synch software 20–22
third-party applications
244
VPN client software 217
Instant Messaging 113
interference 236, 238
internal memory. See
memory
international characters. See
alternate characters
international clock. See
World Clock
international information. See
language settings
Internet 115, 140, 178, 240
See also web browsing
Into album pick list 143
invalid characters 103
IR port
beaming from 184, 185,
186
defined 250
synchronizing over 191,
229
iTunes 145, 146, 148
JavaScript elements 124
key terms. See Glossary
keyboard
dialing from 46
entering alternate
characters from 34, 36
entering info from 33–35
locking 43, 208
restoring defaults for 206
searching from 76
keyboard backlight 33, 202
Keyguard 43, 208–209
Known Caller pick list 74
Label color pick list 110
land-line phones 50
language settings 11, 203,
223
Lanyard loop 8
laptops 190, 191
LED light 7, 12, 13
length functions 177
lightning bolts 13, 80
links. See URLs; web links
List By option 64
list screens 30, 31
See also pick lists
list view (applications) 205
listening to
music 69, 145, 148
voice captions 140
voice memos 172
voicemail 51
location information 214
Lock & Turn Off option 212
lock codes 209
Lock Device dialog box 211
Lock icon 118, 142, 185
Lock SIM check box 210
locking
keyboard 43, 208
phone 209–210
screen 209
smart device 210, 211
logging in to corporate
servers 216
logic functions 177
looping (device) 224
losing
information 196, 211,
224, 225
passwords 211, 213
low coverage areas 235
lowercase letters 34
Mac systems
INDEX
275
installing from 21, 179
installing to expansion
cards and 180
removing apps and 181
requirements for 18
sending email and 86, 96,
102
synchronizing and 23,
188, 192, 230
transferring music from
146, 147, 148
uninstalling desktop
software and 230
upgrading and 20, 222,
231
magnet 9
mail. See email
mail servers 89, 100
Mail Type pick list 89
Main tab 16, 44, 75
Manage Playlists command
150
map (World Clock) 161
maps 61–62
marking information as
private 212–213
masks 208, 212
mathematical functions 177
Media application 144
276
INDEX
media features 14, 43
Media Player 145, 147
memory
freeing 125, 180, 244
running apps and 244
saving 157
storing web pages and
125
memory slots (calculator)
177
memos 171, 235
See also notes; voice
memos
Memos application
changing fonts for 202
opening 38, 171
overview 167
Memos button 171
Menu icon 31
menu items 31
Menu key 7, 33
menu shortcuts 32
menus 31
message icons 112
Message Tone pick list 112
messages
See also email; multimedia
and text messages
defining buttons for 67
displaying status of 112
invalid characters in 103
retrieving voicemail 51, 79
saving as drafts 90, 103
selecting phone numbers
in 48
setting color of 110
setting formats for 99
setting preferences for
109–112
setting priority for 105
troubleshooting 239
Messages tab 109
Messaging application
changing fonts for 202
customizing 109
opening 38, 102
overview 102
sorting options for 108
status icons for 112
viewing contacts and 59
messaging applications 207
Messaging button 7, 37, 38
messaging services 102
metric values 177
microphone 8, 53, 139
Microsoft Excel
spreadsheets 92, 169
Microsoft Exchange servers
99, 101, 153
Microsoft Office Manager
See Documents To Go
Microsoft Outlook. See
Outlook
Microsoft Windows. See
Windows systems
Microsoft Word 92, 169
mirror 8
mismatched languages 223
MMS messaging 102, 250
MMS messaging services 2,
239
MMS Receipts option 110
mobile networks 236
model numbers 258
modems 126
Modify FDN command 210
Month View 153, 159
moving around device 27, 29
moving through web pages
118, 124
multi-connector pin 8
multimedia files 104, 140,
245
multimedia icons 112
multimedia messages
adding voice memos 172
addressing 104
attaching photos or videos
to 136, 138, 141
checking status of 80
copying 107
creating 104–105
deleting 106, 108, 110
dialing from 48
displaying 106, 107
downloading 105, 111
playing 107
previewing 105
prioritizing 105
restrictions for 54
retrieving 80
sending 102, 105
setting alert tones for 111
setting delivery
confirmation for 110
sorting 107
storing 245
troubleshooting 239
viewing details of 107
multimedia messaging
services. See MMS
messaging services
music
adjusting volume 149
answering phone and 50
changing playlists for 150
converting 145, 146, 147
creating playlists for 149,
150
downloading 121
listening to 69, 145, 148
memory and 245
pausing 148
playing 122, 148, 149
selecting 148
stopping 149
uploading 146
music files 121, 146, 245
music player. See Pocket
Tunes
Music_Audio folder 147
Mute button 53
My Centro icon 3
names
sorting on 108
synchronizing and 228,
249
naming
categories 205
device 20, 228
expansion cards 196
photo albums 135
INDEX
277
photo groups 139
playlists 150
video albums 137
voice memos 171, 172
navigator buttons 29, 30
network connection icon 128
Network tab 110
networks 77, 111, 236, 240
New Bookmark dialog 119
New Contact command 60
New Favorite command 66
New Favorites dialog 66, 67
New message option 109
New Message screen 90
Next Song button 148
Normal mode 119, 124
Note button 60
notes 60, 157, 163, 170
notifications 51
See also alerts
number formats 203
number pad 60
numbers 34, 176, 177
offline synchronization 232
offline viewing (web) 120
on-device documentation 3
online forums 4
278
INDEX
online support (Palm) 3
opening
applications 37, 38, 194
Applications View 38
Call Log 49
Dial Pad 45, 53
email applications 242
files 169, 170
History list 123
HotSync manager 187
Pocket Tunes 148
Quick Tour 3
Redial list 49
web browser 38, 118
World Clock 161
operating systems 17, 223,
251
Optimized Mode 117, 118
Option key 33, 34, 38, 250
Option Lock mode 34, 103
Organize Favorites command
66, 68
organizer features 14, 43,
151
Outbox 90, 112
Outlook
adding caller IDs and 63
appointments and 154
duplicate entries in 233
synchronizing with 21, 23,
232, 233
time zones and 154, 233
Outlook folders 233
overdue tasks 153, 158, 164
owner information 214
Owner Preferences screen
214
Page View 120, 123, 124
paging 102
pairing. See partnerships
Palm Desktop software
adding caller IDs and 63
appointments and 154
defined 250
installing 18, 19, 179, 223
password-protecting 213
reinstalling 232
synchronizing with 21, 23,
229
time zones and 154, 234
troubleshooting 223, 229
uninstalling 230
viewing and editing media
from 144
PALM folder 135, 137
Palm online support 3
Palm OS (defined) 251
Palm OS application files 178
Palm OS database files 178
Palm OS devices 18, 231,
232
Palm OS version 259
Palm Quick Install. See Quick
Install
Palm Software Installation
CD 2, 223
paper clip icon 91, 94
partial battery icon 13
partnerships 70, 126, 251
passkeys 69, 70, 126, 130
Password box 211, 213
password hints 211
passwords
changing 212, 213
deleting 212
dialing 53, 66
email and 87
forgetting 211, 213
owner info and 214
private entries and 208,
212
requiring 210
unlocking Centro and 211
voicemail and 52
Paste command 123
pasting
phone numbers 45
text 123
Pause button 148
pausing
music 148
streamed content 122
video playback 138, 141
video recording 138
voice memos 172
PCs. See computers
PDF files 92, 169
pending alerts 106, 228
pending messages 109, 112
personal identification
numbers. See PINs
personal information 151,
207, 210, 214
personal information
managers 223, 251
personalizing device 199
phone
See also phone calls;
Centro smart device
adding hands-free devices
for 68, 71
adjusting volume 16, 75
answering 50, 56, 72
conference calls and 56
dialing 45–49, 60, 66, 77
getting started with 15
hanging up 54, 56, 57
keyboard backlight and 33
listening to music and 50
locking 209–210
overview 52
receiving messages and
106
restrictions for 54
running apps and 54
searching for wireless
networks for 77
selecting tones for 73–75
setting preferences for 57,
58, 73
silencing ringer for 51, 201
specifications for 259
troubleshooting 235–237
turning on and off 44
viewing usage for 49, 59
Phone application
customizing 73–78
defined 251
displaying events in 159
opening 38, 44
overview 41
selecting wallpaper for
143
INDEX
279
status icons for 78–??
phone book 61, 64, 65
Phone button 37, 38, 50, 54
Phone Call screen 50
phone calls
See also phone; phone
numbers
adding a second 55
disabling screen for 209
driving and 68
forwarding 57–59
making 45–49, 53, 55, 77
muting 53
placing on hold 53, 55
receiving 50, 56
restricting 210
sending to voicemail 50
switching between 56
viewing details about 52
Phone Display Options
command 76
phone icons 79
phone indicator. See indicator
light
Phone Info screen 17
Phone Lock 209, 210
phone numbers
adding for contacts 54, 59
adding pauses to 60, 66
280
INDEX
adding prefixes to 77
clearing 45
copying 45, 123
creating Quick Keys for 67
creating speed-dial
buttons for 66–67
dialing extra digits with 53,
66
dialing with voice
commands 47
entering 45, 46, 60
getting device 17
highlighting 30
importing 163
pasting into Dial Pad 45
redialing most recent 49
saving 54
selecting 48, 49, 123
Phone Off message 44
phone service contracts 2
photo albums 91, 135, 140,
143
Photo Settings screen 138
photos
See also pictures
adding captions 136, 137
adding to albums 143
adding to contacts 62, 143
copying 142
deleting 136, 143, 144
displaying info about 143
downloading 121
grouping 140
personalizing 137, 138
rotating 144
selecting as wallpaper 143
selecting background 158
sending 91, 104, 136, 141
setting default size 139
storing 133, 135
synchronizing 144
viewing 139, 140, 144
pick lists 30, 32
Pics & Videos app 139
Pics & Videos icon 140
picture formats 140
Picture list 142
pictures
See also images; photos
attaching to multimedia
messages 104
saving 107, 136, 139
setting preferences for
139
synchronizing 63
taking 135–136, 243
PIMs 223, 251
PIN unlock key 251
PINs 209, 251
plain text formats 93, 99
Play button 148
Play icon (browser) 122
playing
multimedia messages 107
music 122, 148, 149
streamed content 122
video clips 138, 141
voice captions 140
voice memos 172
voicemail messages 51
playlists 149
plug-ins 117, 241
Pocket Tunes 145, 148, 149
Pocket Tunes icons 148
POP protocols 98
power preferences 15, 215
Power Save Mode option
216
Power/End button 43, 44
PowerPoint files 92, 169
precautions 258
preferences
alarm tones 159
alert tones 74
applications 206, 207
buttons 206
calculator 177
camera 139
contact information 64
country-specific 203
email 96, 98
events 155
hands-free devices 72
Keyguard 208
messaging 109–112
owner information 214
phone 57, 58, 73
power settings 215
ringtones 73
system colors 204
system info 155, 214
system sounds 201
tasks 165
web browser 120
web pages 123–125
Prefs button 214
preinstalled apps 3, 180
See also applications;
specific application
preset delays 212
preset passkeys 70, 130,
132
pressing keyboard keys 33
pressing onscreen buttons
209
Previous Song button 148
primary applications 206
primary buttons 206
prioritizing messages 105
prioritizing tasks 163, 165
privacy flag 163
Privacy Mode check box 110
Private check box 212
private entries 208, 212–213
processor 259
programs. See applications;
software
progress indicator (video)
138
Prompt sound pick list 139
protecting device 207–214
protecting personal
information 207, 210
protecting the screen 8
proxy servers 125
pTunes icon 147
PUK (PIN unlock key) 251
Purge command 108, 157,
165
Purge pick list 108
purging information 19
push technology 100–101
quarantined files 18, 20, 221
INDEX
281
quick buttons 37–38, 206
Quick Install 180, 251
Quick Keys 67, 251
Quick Tour 3
QuickText phrases 103
radians 177
radio 259
random numbers 177
range (Bluetooth devices) 69
Rcl button (calculator) 177
receipts (messaging) 110
recently viewed web page
icon 119
rechargeable battery. See
battery
Record command 185
Record Completion Date
check box 165
recorder 171
recording
ringtones 74
sounds 160
videos 104, 137–138
voice memos 171
Records button 182
recovering information 228
recovering passwords 213
282
INDEX
recurring events 156, 159
Redial list 49
redirector (websites) 241
refreshing web pages 119,
241
regulatory numbers 258
reinstalling Palm Desktop
software 232
reinstalling third-party
applications 221, 222, 225
Remember Last Category
option 64
Reminder Sound pick list 160
reminders. See alarms; alerts
Remote Address Lookup
101
Remove from album
command 143
removing. See deleting
Rename Card command 196
Rename Memo command
172
repeat intervals (events) 156
Repeat list 156, 160, 163
repeating alarms 160
repeating events 156, 159
repeating tasks 163
rescheduling events 157
Reset Counters button 59
resets 221, 223–225
caution for 211, 224
Resolution pick list 139
resolution settings 136, 137
restarting device. See resets
restoring factory defaults 206
Return key 33
Review photos/videos pick
list 139
ringer 51, 75, 201
Ringer switch 9, 44
ringtone file types 104, 121
Ringtone pick list 64
ringtones
adding to caller IDs 63, 64
downloading 73, 121
recording 74
sending with messages
92, 104, 105
setting for phone 73–75
setting preferences for 73
rotating photos 144
safety guidelines 253
Save As command 170
Save as Contact command
144
Save as Wallpaper command
143
Save List button 150
Save Page command 120
Save Picture command 107
Save Sound command 107
saved web page indicator
120
saving
calendars 107
contact information 107
files 170
images 122
messages 90, 103
phone numbers 54
pictures 107, 136, 139
playlists 150
video clips 138, 139
voice memos 171
web pages 120
scheduling events 154, 155,
156
Sci(x) display format 177
scientific calculator 176
scientific notation 177
screen
activating items on 30
activating wrong features
227
adjusting brightness 52,
202, 215
aligning 203
dimming 38
disabling 208, 209
highlighting items on 30
locking 209
moving around on 27, 29
protecting 8
selecting items on 30, 31,
32
specifications for 260
troubleshooting 227–228,
237
turning on or off 43, 216,
237
waking up 43
screen fonts 202
screen protectors 227
scroll arrows 30, 93
scrolling 118, 124
searching for
contacts 46, 47, 76
specific characters 175
text 123, 175
wireless services 77
secondary apps 206
secure websites 117, 118,
242
security 70, 207, 212, 213,
214
Security button 211, 213
security certificates 117
Security command 213
Security screen 211
security software 208
Select Font dialog box 203
Select Media screen 91
Select Network command 77
self-portrait mirror 8
Send button 7
Send command 183
Send To Handheld droplet
147
sending
applications over
Bluetooth 183
calls to voicemail 50
email 90, 100, 106, 117
multimedia messages 102
photos 91, 104, 136, 141
text messages 49, 50,
102
to chat rooms 109
video clips 138, 141
voice memos 172
Sent folder 112
serial numbers 258
INDEX
283
servers 89, 100, 216
service contracts 2
settings (incompatible) 221
Setup Devices button 190
Setup Devices dialog box 70,
126, 129, 190
Shift/Find key 34, 175
short text messaging. See
SMS messaging
Show Address Bar option
124
Show Calendar event option
76, 159
Show Categories option 165
Show Category Column
option 158
Show Category List option
158, 159
Show Completed Tasks
option 165
Show Due Dates option 163,
165
Show Due Tasks option 158
Show Messages option 158
Show Priorities option 165
Show Records option 212,
213
Show SIM Phonebook option
64, 65
284
INDEX
Show Time Bars option 158
Show timestamps in chats
option 110
Shutter sound pick list 139
Side button 7, 206
signal strength 79, 235
Signal Strength icon 235
signatures 99
silencing system sounds 51,
201
silencing the ringer 51
silent alarm 73, 75, 160, 201
silent alerts 111
SIM Book command 61
SIM cards 2, 9, 209, 252
SIT files 178, 179
size information 182
slide shows 141
slides 104, 252
Slideshow Setting command
141
smart device. See Centro
smartcards 252
SMS messaging 102, 252
soft resets 223
software 260
See also applications
accessing 2, 121
conflicts with 231
installing 232
troubleshooting 223
uninstalling 230
updating 221
Software Installation CD 2,
223
songlists. See playlists
songs. See music
Sort by check box 165
Sort by Date command 108
Sort by Name command 108
Sort command 107
sorting
contacts 60, 64
messages 95, 107
tasks 165
Sound & Alerts Preferences
screen 159
sound clips 104, 105, 107
Sound Off position (ringer)
51, 201
Sound On position (ringer)
201
sounds 104, 159, 160, 201
Sounds button 201
space (device) 18, 244
Space key 33
speaker 8
speakerphone 14, 53, 236
Speakerphone button 53
special characters 34, 36,
103
specifications 259
speed-dial buttons 48, 66–67
speed-dial icon 48
spreadsheets 92, 169
starting chat sessions 109
static 236, 238, 258
statistical functions 177
statistical information 181
status icons 16, 78–??, 94
stereo adapters 69, 145
stereo headsets 69, 145
Sto button (calculator) 177
storing
information 173, 193, 244
music files 147
notes 170
photos 133, 135
Centro 8, 9
videos 133, 137
streaming content 122, 252
style sheets 119, 124
stylus 8, 29, 31, 32
support (Palm) 3
Swap button 55
SXGA digital camera. See
camera
symbols 34, 36, 60, 103
sync. See synchronization
sync button 24, 147
sync cable 22, 24
synchronization
Bluetooth devices and
129, 189, 190
changing defaults for 187,
188, 189, 197
device names and 20
Exchange ActiveSync and
99
IR ports and 191–192
offline 232
Outlook and 232, 233
overview 23, 173
precautions for 18, 87
removing apps and 181
setting up device for 17–
22
starting 24
third-party applications and
63, 223, 225, 228
troubleshooting 228–235
synchronization software
20–22, 206, 232
Synchronize the files setting
232
system colors 204
system dates and time 161,
214
system errors 231, 237, 247
system requirements 17,
260
system resets 221, 224
system sounds 51, 201–202
System Volume pick list 202
tabs 45, 54, 76
taking pictures 135–136, 243
Tap and Drag check box 124
tapping 29, 30, 32, 203
Task Details dialog 162, 163
tasks
See also events
adding alarms 163, 165
categorizing 163
completing 163, 165
creating 162
deleting 165
displaying 153, 158, 164
marking as private 163
prioritizing 163, 165
viewing attachments and
94
viewing due dates for 164,
165
INDEX
285
Tasks application 162, 202
Tasks button 162
Tasks list 153, 163, 164, 165
Tasks Preferences screen
165
technical support (Palm) 3
telephone. See phone;
phone calls
temperature 261
temperature conversions
177
text
copying 122
displaying on backgrounds
158
entering 34, 171
finding 123, 175
highlighting 30, 31
resizing 118
selecting 31, 107, 124
truncated 235
text message icon 112
text messages
See also messages
addressing 102
checking status of 79, 80
creating 102–103
deleting 106, 108, 110
dialing from 48
286
INDEX
downloading 105
making calls and 108
opening 106
retrieving 80
selecting links in 106
sending 49, 50, 102
setting alerts for 111
special characters and 103
troubleshooting 239
text messaging services 2,
239
third-party applications
5-way navigator and 29
adding caller IDs and 63
adding security and 214
backing up info and 18,
225
beaming and 186
caution for 221
compatibility with 18, 20
deleting 19, 245
getting help with 180
hard resets and 224
installing 221, 244
manually deleting 181
moving 19
reinstalling 221, 222, 225
searching in 175
synchronizing and 21
troubleshooting 245–246
uninstalling 180, 224
VPN clients and 217
third-party software. See
third-party applications
Thumbnail View 140, 142,
144
time
recording videos and 137
scheduling events and
154, 157
setting system 214
viewing 160
time bars 158
time formats 203
time preferences 214
time slots (calendar) 158
Time Zone pick list 154
time zones 155, 215, 233
Timed Events check box 159
timestamps 110
tips 3
Tips icon 3
to do items. See tasks
toolbars 122, 141
touchscreen. See screen
Touchscreen Preferences
screen 204
touch-sensitive features 209
transactions 118, 242
transmission delays 239, 240
Trash folder 95
travel alarm 162
Centro smart device
adding security for 214
charging 11, 12, 14
compatible hands-free
devices for 68
connecting to PCs 22
displaying space on 19
features described 1, 7–9
freeing space on 19, 180,
244
getting help with 3, 219
installing third-party apps
and 20, 245
locking 210, 211
naming 20, 228
not responding 223
personalizing 199
protecting 207–214
required items for 2
setting up 5
specifications for 259
storing 8, 9
troubleshooting 3, 219
turning on and off 43
unlocking 210
unpacking 1
trickle-charging device 12
trigonometric functions 177
troubleshooting 3, 219
truncated text 235
Trusted Devices button 129
Trusted Devices list 126,
129, 131, 183
trusted pairs. See
partnerships
TTY/TDD devices 78
tutorial 3
Typing starts search option
76
unauthorized users 207
Unfiled category 184
uninstalling
Palm software 230
third-party apps 180, 224
Unknown Caller pick list 74
unlocking
smart device 210
the keyboard 208
unread messages 80, 98,
112, 153, 158
untimed events 155, 156,
159
updating
application software 221
information 23, 173
World Clock 161
upgrades 18, 66, 221, 231
uploading music files 146
uppercase characters 34
urgent messages 112
URLs 106, 118, 124, 185
See also web links
USB hubs 22, 230
USB ports 22
Use color for pick list 110
user discussion groups 4
user folders 222, 228, 252
User Guide 3
usernames 89
Validity Period option 110
VersaMail application
changing accounts for 95
customizing 96–99
documentation for 244
getting started with 86
opening 87
sending email and 85, 91,
93
setting up 87, 88, 99
INDEX
287
troubleshooting 238
version numbers 182
VGA resolution 259
Vibrate pick list 73, 75, 160
vibrating alarm 73, 75, 160,
201
video albums 137, 140, 143
video files 104, 121, 140
video recording screen 137
Video Settings screen 138
videos
adding to albums 143
adjusting volume for 138
attaching to messages 91,
104, 138
copying 142
deleting 138, 144
displaying info about 143
downloading 121
grouping 140
jumping to specific
sections of 138
pausing 138, 141
playing 122, 138, 141
recording 104, 137–138
removing from albums
143, 144
saving 138, 139
sending 138, 141
288
INDEX
setting default size 139
setting preferences 138
storing 133, 137
synchronizing 144
viewing 139, 140, 144
View Activity Log command
97
virtual private networks 216
Visibility pick list 131, 183
voice captions
adding 136, 137, 143
overriding 141
playing 140
Voice Dialing application 47
Voice Memo application 167,
171–172
Voice Memo list 172
voice memos 105, 171, 172
voicemail
checking for 79
disabling alerts for 51
listening to 51
retrieving 51, 79
sending calls to 50
setting alert tones for 75
setting up 51
Voicemail Alert pick list 75
Voicemail icon 51, 79
volume
alarm tones 159
alert tones 75
music 149
phone 16, 75, 236
ringer 75
ringtones 73
video clips 138
voice memos 172
Volume button 16, 75
volume conversions
(calculator) 177
Volume pick list 73, 75
volume preferences 201
VPN client software 217
waking up screen 43
wallpaper 76, 143
warranty 226
web addresses 118, 119,
123, 124
web browser
accessing email and 85
auto-completion options
for 124
beaming from 185
connection status for 118
customizing 123–125
hiding toolbar in 122
opening 38, 118
overview 115, 117
restrictions for 117
setting default view 120,
123
setting home page 123
streaming and 122
unsupported items 241
web browser buttons 119
web browsing
See also web browser
DUN connections and
125, 128
from smart device 117
memory and 245
restrictions for 54
secure sites and 117
setting default app for 207
troubleshooting 240–243
web browsing service 2
web forms 118
Web icon 118
web links 30, 67, 117, 118
web pages
accessing 117, 119, 241
adding favorite buttons for
67
bookmarking 119–121
caching 125, 245
changing fonts for 202
changing layouts for 118
copying text from 122
dialing from 48, 123
disabling images 119, 124
displaying 117, 119
finding text on 123
opening 106, 124, 242
optimizing 242
redirecting 241
refreshing 119, 241
resizing text on 118
saving 120
scrolling 118, 124
selecting most recent 120
selecting text on 122, 124
sending email from 117
setting preferences for
123–125
viewing offline 120
web-based email 85
websites
See also web browsing
accessing secure 117,
118, 242
deleting cookies for 125
downloading from 121,
139
installing from 178
opening History list for
123
submitting transactions
and 118, 242
Week View 153
weight conversions 177
Wide Page Mode 117, 118
Windows systems
installing from 179
installing to expansion
cards and 180
removing apps and 181
requirements for 17
sending email and 86, 96,
102
synchronizing and 21, 23,
25, 187, 191, 229
transferring music from
145, 147
upgrading and 221, 231
viewing multimedia on
144
wireless accounts. See
accounts
wireless connections 115,
129, 182, 183
wireless features 14, 245
wireless modems 126
wireless networks 77
INDEX
289
Word documents 92, 169
World Clock 160–162
World Clock icon 161
world map 161
Wrap Search check box 123
Year View 153
ZIP files 178, 179
zoom settings (camera) 136
290
INDEX

---

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