Palm BW Treo 600 CDMA PDA Phone User Manual Start Here

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Mirror Download [FCC.gov]
Document ID	343949
Application ID	axTwCNuf1hHT2GilZzCcFQ==
Document Description	Users Manual Revised
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	301.82kB (3772794 bits)
Date Submitted	2003-07-29 00:00:00
Date Available	2003-07-21 00:00:00
Creation Date	2003-07-17 17:23:33
Producing Software	Acrobat Distiller 4.0.2 for Macintosh
Document Lastmod	2003-07-25 16:38:55
Document Title	Start Here.book
Document Creator	FrameMaker 6.0: AdobePS 8.8.0 (301)
Document Author:	Dave Offield

Start Here.book Page a Thursday, July 17, 2003 4:43 PM
Start Here to
Activate
a Guide to Your
Treo 600 Smartphone
Start Here.book Page b Thursday, July 17, 2003 4:43 PM
Start Here.book Page c Thursday, July 17, 2003 4:43 PM
PCS Service
www.sprintpcs.com
Copyright © 2003 Sprint Spectrum L.P.All rights reserved. No reproduction in whole or in part without prior written approval. Sprint and the
diamond logo design are trademarks of Sprint Communications Company L.P.All other trademarks are the property of their respective owners.
Portions copyright © 2003 Handspring, Inc.All rights reserved. Handspring,Treo, and the Treo logo are trademarks of Handspring, Inc., and
may be registered in some jurisdictions. Blazer Web Browser and the Handspring logo are registered trademarks of Handspring, Inc., are
registered trademarks in the U.S.A., and may be registered in other jurisdictions. Palm OS and HotSync are registered trademarks, and Palm and
the Palm Powered logo are trademarks, of PalmSource, Inc., and are used by Handspring under license.This product contains ACCESS Co., Ltd.’s
NetFront 3.0 Internet browser software. © 1996-2003 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or
registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark
of NetFront Communications, Inc. in the United States of America and is used under a license.All other trademarks and trade names are the
property of their respective owners.
Printed in the U.S.A.
50-0118-00
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Start Here.book Page e Thursday, July 17, 2003 4:43 PM
Table of Contents
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Your Phone’s Features: Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Your Phone’s Features: Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Your Phone’s Features: Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning Wireless Mode ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning Wireless Mode OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning the Screen On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Launching Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Moving Around the Treo Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scrolling Through Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Highlighting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing Command Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choosing or Activating Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choosing Options in a Pick List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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31
32
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Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Keyboard Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering Lowercase and Uppercase Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering Numbers, Punctuation, and Symbols that Appear Above the Letters on the Keys . .
Entering Other Symbols and Accented Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Using Your Treo Phone, Web, and Messaging Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Dialing With the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Dialing by Contact Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Dialing With a Favorites Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing Using the Onscreen Dial Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing From SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redialing the Last Number You Called . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Sending Calls to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Silencing the Ring of an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
What’s My Number? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Managing Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Returning to an Active Call From Another Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making a Second Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Adding a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing or Changing Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deleting a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defining your business card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Defining Favorites Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Creating a Speed Dial Favorites Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Creating an Application, Message, or Web Link Favorites Button . . . . . . . . . . . . . . . . . . . . . . 53
Editing or Deleting an Existing Favorites Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Headset Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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Accessing Your Voicemail From Another Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Displaying Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TTY Use With PCS Service From Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SM
PCS Vision
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Getting Started With PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PCS Vision Symbols on Your Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PCS Vision Billing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Using the Camera and Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Taking a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Viewing a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Sharing a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Receiving Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Moving Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Deleting a Picture From Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting a Picture as Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Uploading Pictures to Your Online Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Accessing Your Online Picture Mail Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Working With Your Albums on the Picture Mail Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Customizing your Picture Mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Viewing Pictures on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Creating and Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SMS Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Links in Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chatting with SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing Your SMS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating in Optimized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating in Wide Page Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating a Bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Saving a Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Bookmarks or Saved Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Editing or Deleting a Bookmark or Saved Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arranging bookmarks and saved pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading Files From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating Web Sites With Split Pages (Frames) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copying Text From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing a Phone Number on a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating Email from a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the History List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding Text on a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing Your Blazer Web Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Business Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Using Your Treo Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Displaying Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding an Alarm to an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating an Untimed Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scheduling a Repeating Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Editing or Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing General Preferences for Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing To Do List Preferences for Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
86
86
87
88
88
89
90
91
To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Adding a To Do Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Item Priority, Due Date, and Other Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking Off a To Do Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deleting a To Do Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purging To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
93
93
95
95
95
96
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Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Creating a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Deleting a memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
CityTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Setting Your Home City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting Remote Cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding Cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CityTime Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
98
99
99
99
99
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Switching Between Basic and Advanced Calculator Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Selecting Functions in Advanced Calculator Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Storing and Recalling Numbers in Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Looking Up Contacts and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Name Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Beaming a Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Beaming an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Receiving Beamed Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Managing Applications on Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Synchronizing Contacts and Other Personal Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Installing Applications From the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Applications From a Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Applications From a Macintosh Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Help With Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
109
110
111
111
Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Manually Deleting Applications From Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using Application Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Inserting and Removing Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Launching Applications on an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Copying Applications to an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
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Viewing Expansion Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Renaming an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Formatting an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Customizing Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Selecting Ring Tones and SMS Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting Volume Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assigning a Caller ID Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choosing Wallpaper for the Phone screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
122
124
125
125
System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Display and Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Turning on the keyboard backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Contrast and Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Screen Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the System Color Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
127
127
128
128
Applications Launcher Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Arranging Applications by Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Displaying Applications by Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Choosing the Applications Launcher Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Button Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Setting Default Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Date and Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Setting Date and Time Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
General Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Locking Your Phone and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Keyguard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auto-Keyguard and Touchscreen Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Password Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Owner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Private Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
136
136
137
138
139
140
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Hiding or Masking All Private Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing All Private Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Private Entries in a Specific Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security and Palm Desktop (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
141
141
141
142
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Sprint Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Handspring Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Launching the Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Upgrading From Another Palm Powered Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Trouble Installing Palm Desktop? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Resetting Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Soft Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Hard Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
The Screen Appears Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
The Screen Doesn’t Respond Accurately to Taps or Activates Wrong Features . . . . . . . . . . . 154
There's a Blinking Symbol at the Top of the Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Signal Strength is Weak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Treo Won’t Connect to the Mobile Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Treo Hangs Up When I Hold It to My Ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Treo makes or answers calls when it’s in a briefcase or pocket . . . . . . . . . . . . . . . . . . .
Wireless Mode Seems to Turn Off by Itself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Treo Won’t Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I Can’t Send or Receive Picture Mail or SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
155
155
155
155
156
156
156
Synchronization (HotSync) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Desktop Does Not Respond to HotSync Attempt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
HotSync Operation Starts But Stops Without Finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
HotSync Operation Finishes But Data Does Not Appear Where It Should . . . . . . . . . . . . . . . 159
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
I Can’t Access a Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
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An Image or Map Displays Too Small on the Treo Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
A Secure Site Refuses to Permit a Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
I Can’t Select an Email Address From a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Getting More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Making Room On Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Safety and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Important Information About Your Phone and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caring for Your Phone Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . .
170
171
172
173
Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Terms of PCS Picture Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Handspring Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Start Here.book Page i Thursday, July 17, 2003 4:43 PM
How to Use This Guide
Welcome — you’ve made the right choice
The advantages of Sprint are as clear as each wireless call you make. With PCS Service,
we give you what you really want from a wireless service provider – clear calls, easy-tounderstand service plans, and self-servicing options for managing your account.All this
is designed to make your life easier and worry free.
We know you’re eager to start using your phone right away, and the two sections of this
guide are designed to help you do just that.
Setting Up.This section guides you through the steps required to set up your new
PCS Phone Handspring Treo 600 and the desktop synchronization software.
Basics of Your PCS Phone.This section guides you through the basics of your
phone and service with quick, easy-to-follow instructions.
Getting Started.This section guides you through the steps to set up your PCS
Service. Blank spaces are provided so you can write down important information
that you’ll want to remember.Things like your new PCS Phone Number, information
about your service plan, and your first invoice.
Using Your Treo Phone, Web and Messaging Features.This section guides you through
the wireless features on your Treo, including phone, Picture Mail, web
browsing, SMS, and email.
Using Your Treo Organizer Features.This section guides you through using the builtin, full-featured, Palm Powered organizer that gives you instant access to your
Calendar,To Do List, Memo Pad, CityTime, Calculator, and more.
Managing Applications on your Treo.This section guides you through how to add or
delete extra applications, and use an expansion card with your Treo.
Help.This section answers frequently asked questions and shows you what to
do if something goes wrong or you can’t figure out how to use a feature.
Customizing your Treo.This section guides you through advanced features of your
phone. Once you’ve learned the basics, you’ll want to explore additional
features on your Treo and customize its settings.
Start Here.book Page ii Thursday, July 17, 2003 4:43 PM
Where to learn more
A quick introduction to your new Treo:
Tutorial. The Tutorial
teaches you how to use many features of your Treo. It is
already installed on your Treo and you can launch it any time. See page 148.
Additional Tips and Shortcuts for Keyboard Navigation.This booklet provides a list of
time-saving shortcuts, tips, and tricks. It is included in the box with your Treo.
While using your Treo:
Tips. Many of the built-in applications include helpful tips for getting the most
out of your Treo.To view these tips, launch an application, press Menu
then from the Options menu, choose Tips.
Information. Many dialog screens have an Information icon
in the upper-right
corner.Tap the Information icon
with your stylus to learn about the tasks you
can perform in that dialog.
If you need more information:
ii
Books. Many books on Palm Powered devices are available in local or online
book retailers (look in the computers section).
Online forums. Consult online Treo user discussion groups to swap information
and learn about areas you may find nowhere else.
Customer service from Sprint PCS. For questions about your mobile account or PCS
Service, contact Sprint for the latest information and help. Visit
www.sprintpcs.com for instant access to new Sprint PCS features and information.
Start Here.book Page 1 Thursday, July 17, 2003 4:43 PM
Setting Up
Setting Up Your
PCS Phone
®
Handspring Treo™ 600
Start Here.book Page 2 Thursday, July 17, 2003 4:43 PM
Setting Up
What You Need
You should have received all of the following components in the Treo box:
•Hardware
 Treo handset
 AC charger
 USB HotSync® cable
 headset
 slip case
•Documentation
 Start Here to Activate (this book)
 Additional Tips & Shortcuts for Keyboard Navigation
•Software
 Palm Desktop and synchronization software (on the CD in the Treo box)
As you work through the instructions in this section, you’ll also need the
following items:
•An electrical outlet
•The computer with which you will synchronize your personal data
Start Here.book Page 3 Thursday, July 17, 2003 4:43 PM
Charging the Battery
You must charge your Treo fully before using it. It may not turn on at all when you
first remove it from the box.
•Plug the AC charger into a wall outlet.
•Connect the charger cable to the bottom of the Treo with the word UP facing
the same way as your Treo screen.
•Wait for the LED to turn solid green.This may take up to 3 hours.
Setting Up
LED
Important Note: It is vital that you use only Sprint-approved AC adapter chargers. Use of
unauthorized accessories could damage your phone and invalidate your warranty.
Start Here.book Page 4 Thursday, July 17, 2003 4:43 PM
Setting Up
•Confirm your Treo is charging by checking the LED. If the battery is fully
drained, it may take a few moments for the LED to turn on while charging.
 Red LED: battery is charging.
 Green LED: battery is fully charged.
 LED off: battery is not charging. Check the cable connection and the outlet to
which it is connected.
•After you set up your Treo, the onscreen battery gauge displays power status:
Full battery icon
Partial battery icon
: battery has some power but is not fully charged.
Empty battery icon
: battery needs charging immediately.
Red lightning bolt
: battery is charging.
Green lightning bolt
: battery is charged.
: battery is fully charged.
Battery life
Battery life depends on individual use. Consumption factors include signal
strength, backlight and speakerphone use, and whether calls are data or voice
calls.
When Wireless Mode is on, the Treo battery provides approximately 4 hours of
talk time or approximately 10 days of standby time on the PCS, 1900 MHz band.
Talk time is slightly lower when roaming on the cellular 800Mhz band. When
Wireless Mode is off, the battery provides about 4 weeks of normal use.
If the battery drains to the point where your Treo doesn’t turn on, the Treo stores
your data safely for about 3 days. We recommend that you charge and synchronize
your Treo every day, especially if you use your phone often.
Start Here.book Page 5 Thursday, July 17, 2003 4:43 PM
Maximizing battery life
You can increase the life of your Treo battery by following a few easy guidelines.
Remember that battery life depends on how you use your Treo.
Setting Up
•Charge your Treo whenever you’re at your desk.The Li-Ion battery has a much
longer useful life when it is topped off frequently, versus charging it after it is
fully drained.
•The wireless features of your Treo (phone, email, messaging, and web) consume
more power than its organizer features. However, if you spend a lot of time
using the camera, games, media players, eBooks, or other Palm OS applications,
keep an eye on the battery level and charge when necessary.
•If you don’t plan to use the wireless features on your Treo for a while, you may
want to turn off Wireless Mode. See page 27.You can forward calls to a different
number or let all calls be picked up by voicemail. See page 56.
•As with any mobile phone, if you are in an area with no wireless coverage, your
Treo searches for a signal, which consumes power. If you cannot move to an
area of better coverage, you may wish to temporarily turn off Wireless Mode.
•Use the keyboard backlight (see page 34) only when you need it.Turn down the
screen brightness (see page 127).
•Decrease the Auto-off setting in General Preferences. See page 135.This turns
off your screen automatically after a shorter period of inactivity.
Start Here.book Page 6 Thursday, July 17, 2003 4:43 PM
Setting Up
Start Here.book Page 7 Thursday, July 17, 2003 4:43 PM
Getting Started
Activating and Using PCS Service
Start Here.book Page 8 Thursday, July 17, 2003 4:43 PM
Getting Started
Have these things ready before you call to activate
•Your PCS Phone (Make sure it’s fully charged)
•Your Social Security number
•Your driver’s license number
•Your Electronic Serial Number (also known as ESN;
refer to step 5 to locate the number)
•The city and state where your phone will primarily be used
•A pen
Setting up your service — You choose the way
•Visit us online at activate.sprintpcs.com.
– or –
2 , then press Center to dial.
•From your PCS Phone, enter *
– or –
•Use a phone other than your PCS Phone – dial 1-888-715-4588.
Start Here.book Page 9 Thursday, July 17, 2003 4:43 PM
PCS Service Areas
Are you interested in where you can use your new phone? Check out the most upto-date coverage maps at www.sprintpcs.com.
Getting Started
Your PCS Account Password
My Account Password is: ________________________
You’ll use this password when managing your account on www.sprintpcs.com and
with PCS Customer Solutions.Your default password is the last four digits of your
Social Security number.
Start Here.book Page 10 Thursday, July 17, 2003 4:43 PM
Getting Started
Finding Your Phone’s ESN
If you set up service using your PCS Phone, the network automatically
communicates the ESN to us.You’ll only need this number when you’re setting up
service online at activate.sprintpcs.com or calling us from a phone other than your
new PCS Phone.The ESN DEC, or Electronic Serial Number (Decimal), is an 11digit number written on the barcode sticker on the back of your phone.
ESN DEC: ____________________________________
After writing down the ESN, turn on your phone by holding down the Wireless
Mode button
on the top of your phone for a few seconds.
SM
PCS Clear Pay Program
 Check this box if you are on the PCS Clear PaySM Program. If you are not on
the PCS Clear Pay Program, skip ahead to step 7 on page 7.
Follow these easy steps to continue enjoying your new PCS Service:
•Keep track of your minutes
4 , then press Center to dial from your PCS Phone (normal airtime
Enter *
usage will apply) or log on to www.sprintpcs.com to find out how many minutes
you have currently used within your service plan.
10
Start Here.book Page 11 Thursday, July 17, 2003 4:43 PM
•Make payments
If you have exceeded the minutes in your plan or you have a past due balance,
you should make a payment to keep your service turned on.There are two easy
payment options:
®
®
 Make a payment at any Western Union location using the Swiftpay form. To
6 , then press Center to dial
find the nearest location, enter *
from your PCS Phone. (Transaction fee applies; payment is credited to your
account within 12 hours.)
– or –
3 , then press Center to dial from your PCS Phone (posting time
 Enter
is 12 hours).
How we will help you keep your service turned on:
11
Getting Started
•In the event that your service has been turned off, you will receive an SMS
message stating:“Your PCS Service has been turned off. Press *
to make
a payment and turn service on.”
•The first time your service has been turned off you will be connected to a live
PCS Clear Pay Program Specialist who will explain why your service has been
turned off.You will be asked to pay your balance to get your service turned back
on (payment will be credited and service turned back on within 12 hours).
•For any additional times that your service has been turned off, you will be
connected to our automated payment process.You will have to pay your
balance to have your service turned back on (payment will be credited and
service turned back on within 12 hours).
Start Here.book Page 12 Thursday, July 17, 2003 4:43 PM
Getting Started
Understanding Your PCS Service Plan
Use the following forms to record your PCS Service Plan and to familiarize yourself
with its features and options.
PCS Free & Clear Plans With Vision
Monthly Service Charge . . . . . . . . . . $__________
Anytime Minutes. . . . . . . . . . . . . __________
Unlimited Night & Weekend Minutes
(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . .
Yes  No 
Each additional voice minute (overage) . _________¢
Nationwide Long Distance Included . Yes  No 
Unlimited PCS VisionSM . . . . . . . . Yes  No 
Options (monthly charges)
 Unlimited Night & Weekend Minutes
(if not included with plan) . . . . . . $__________
 Unlimited PCS-to-PCS CallingSM . . . . $__________
 PCS Voice CommandSM . . . . . . . . $__________
 PCS Business ConnectionSM . . . . . . $__________
 PCS Add-a-PhoneSM . . . . . . . . . . $__________
 Off-Network Minutes . . . . . . . . . $__________
 PCS Equipment Replacement. . . . . $__________
 Roadside Rescue . . . . . . . . . . . $__________
 Other . . . . . . . . . . . . . . . . . $__________
12
Start Here.book Page 13 Thursday, July 17, 2003 4:43 PM
PCS Free & Clear Plans
Monthly Service Charge . . . . . . . . . . . $__________
Anytime Minutes . . . . . . . . . . . . __________
Unlimited Night & Weekend Minutes
(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am)
. .
Yes  No 
Each additional voice minute (overage) _________¢
Nationwide Long Distance Included . . Yes  No 
Options (monthly charges)
 Unlimited Night & Weekend Minutes
(if not included with plan). . . . . . . $__________
Getting Started
 Unlimited PCS-to-PCS CallingSM . . . . $__________
 PCS Voice CommandSM . . . . . . . . . $__________
 PCS Business ConnectionSM . . . . . . $__________
 PCS Add-a-PhoneSM . . . . . . . . . . . $__________
 Off-Network Minutes . . . . . . . . . $__________
 PCS Equipment Replacement . . . . . $__________
 Roadside Rescue . . . . . . . . . . . . $__________
 Other. . . . . . . . . . . . . . . . . . $__________
SM
PCS Advantage Agreement :
 I have agreed to a PCS Advantage Agreement.
___ 1 Year
___ 2 Year
 I have opted not to sign a PCS Advantage Agreement.
$______ Monthly fee
Note: Your agreement for wireless service with Sprint is made up of the Service Plan you
choose and the Terms and Conditions of Service which can be found on page 175 of this guide.
13
Start Here.book Page 14 Thursday, July 17, 2003 4:43 PM
Getting Started
Your New PCS Phone Number and User Name
PCS Phone Number
PCS User Name
Your user name is automatically assigned to you.Your user name, which
resembles an email address (for example, name@sprintpcs.com), is used with
PCS Mail and SMS services.
Note: You can use nearly any email address with the PCS Business Connection email
application (see page page 84). Your PCS user name is simply an additional email address that
identifies your Sprint PCS account.
14
Start Here.book Page 15 Thursday, July 17, 2003 4:43 PM
Understanding Your PCS Invoice
Your first invoice will arrive within a few days and will reflect these charges:
•Your first full month of service, which is your monthly service charge of $_____
•Additional charges such as taxes, roaming, or overages
•Charges for additional options you opt to subscribe to: $______
•Your one-time non-refundable activation fee of $______
Getting Started
The approximate total of your first invoice will be $______
10
Quick, Easy Options to Manage Your Account
With PCS Customer Solutions, there are two convenient options for managing
your account.
•Manage it online – visit www.sprintpcs.com
Once you sign on, you can:
View the details of your PCS Service Plan
Find out how many minutes you have used and how many minutes are
remaining in your plan
View your current and previous 3 months invoices, including the call detail
Make a payment
Find out about PCS Products and Services
Learn how to set up your voicemail and more
15
Start Here.book Page 16 Thursday, July 17, 2003 4:43 PM
Getting Started
•Use your PCS Phone – enter
, then press Center to dial.
Once connected, you can:
Access a summary of your rate plan
Find out the number of minutes remaining in your plan for the current
invoice cycle
Access information about your most recent invoice
Find out when your last payment was received
Make a payment
Note: Normal airtime charges will apply when calling
Welcome and thank you for choosing Sprint.
16
Start Here.book Page 17 Thursday, July 17, 2003 4:43 PM
Connecting
Connecting Your
Computer
17
Start Here.book Page 18 Thursday, July 17, 2003 4:43 PM
Connecting
Preparing Your Computer
Synchronization allows you to enter information on your computer in an
application called Palm Desktop or in Microsoft Outlook and then efficiently
transfer that information to your Treo. At the same time, changes you make on the
Treo are transferred to Palm Desktop software or to Microsoft Outlook. Even if
you manage all your contacts on your Treo, synchronization is a great way to back
up your data.
Before you can synchronize, you need to install the Palm Desktop synchronization
software on your computer. Even if you already own a Palm Powered device and
have installed a previous version of the Palm Desktop software, install the
software that comes on the CD with your Treo.
We strongly recommend that you install the Palm Desktop synchronization
software soon after you start using your Treo, and that you synchronize your Treo
and computer frequently to keep your information up-to-date (and backed up) in
both locations.
18
Start Here.book Page 19 Thursday, July 17, 2003 4:43 PM
System requirements
Your computer should meet one of the following minimum system profiles:
Connecting
•Windows 98SE, Me, 2000, or XP (later versions may also be supported)
 32 MB of memory
 30 MB of free hard disk space
 CD-ROM drive
 available USB port
 USB cable (included with your Treo)
•Windows NT 4
 32 MB of memory
 30 MB of free hard disk space
 CD-ROM drive
 available serial port
 serial synchronization cable (sold separately, visit www.handspring.com for
details)
•Macintosh OS X 10.1-10.2.x (later versions may also be supported)
 32 MB of memory
 25 MB of free hard disk space
 CD-ROM drive
 available USB port
 USB cable (included with your Treo)
19
Start Here.book Page 20 Thursday, July 17, 2003 4:43 PM
Connecting
Connecting Treo to Your Computer
IMPORTANT: If you’re upgrading from another Palm Powered device, follow the upgrade steps
on page page 149 before you set up your computer for your new Treo.
•Plug the AC charger into a wall outlet. If necessary connect an adapter.
•Connect the charger to the short end of the HotSync cable. Be sure to match the
sides of the connectors labeled UP.
•Plug the USB HotSync cable into an available USB port or a powered USB hub on
your computer.
•Connect the long end of the HotSync cable to the bottom of your Treo with the
button facing up. Do not press the HotSync button until you are instructed to do
so in the next step.
USB Cable
20
Start Here.book Page 21 Thursday, July 17, 2003 4:43 PM
Installing Palm Desktop Software on Your Computer
Your computer needs to have all its resources available to install the software.
Follow these guidelines for a successful installation:
HotSync
Button
21
Connecting
•If you are installing on a computer at work, make sure your company allows you
to install new software. Contact your company’s IT department for help.
•Exit any applications that are currently running on your computer, including
those running in the background.
•Insert the CD that came with your Treo into the CD-ROM drive on your
computer. If you are installing on a Macintosh, double-click the CD icon on the
desktop, then double-click the Installer icon.
•Follow the onscreen instructions of the installation program. Click Install
Synchronization Software to install the Palm Desktop software. During the
installation process, you will be prompted to synchronize for the first time.
Start Here.book Page 22 Thursday, July 17, 2003 4:43 PM
Connecting
22
Start Here.book Page 23 Thursday, July 17, 2003 4:43 PM
Basics of Your PCS Phone
23
Start Here.book Page 24 Thursday, July 17, 2003 4:43 PM
Basics
Your New PCS Phone
1. Antenna
6. Wireless
Mode Button
2. SD/MMC Expansion Card Slot
5. Infrared (IR) Port
3. Stylus
4. Ringer Switch
Your Phone’s Features: Top View
1. Antenna receives and sends wireless communication signals.The antenna does
not telescope out of your phone.
2. SD/MMC Expansion Card Slot allows you to expand the capabilities of your phone
using a Secure Digital (SD) cards or MultiMedia Cards (MMC). See page 115 for
details on using expansion cards.
3. Stylus serves as the instrument used to tap options on your phone screen.To
use the stylus, slide the stylus out of the slot, and hold it as you would a pen or
pencil.
4. Ringer Switch controls the ringer setting. See page page 126 for details on
changing the settings. Silencing the ringer turns off all system sounds,
including alarms.
5. Infrared (IR) Port uses infrared technology to transmit data to and receive data
from other Palm Powered devices.
6. Wireless Mode Button turns Wireless Mode on and off.
24
Start Here.book Page 25 Thursday, July 17, 2003 4:43 PM
7. LED
8. Speaker
9. 5-way Navigation Control
10. Screen Button
15. Volume
Buttons
11. Messaging Button
14. Phone Button
12. HotSync and
Power Connector
Basics
13. Calendar Button
Your Phone’s Features: Front View
7. LED provides status information for your Treo based on the color of the light
and the blink state.
8. Speaker functions as the earpiece on your Treo.
9. 5-way Navigation Control lets you move around the Treo screen and choose
options.
10. Screen Button turns the phone screen on and off.
11. Messaging Button launches the SMS application.If you downloaded and installed
Business Connection, this button launches Business Connection.
12. HotSync and Power Connector enables you to attach the HotSync cable and power
adapter to your phone.
13. Calendar Button launches the Calendar application.
14. Phone Button launches the Phone application.
15. Volume Buttons adjusts the speaker volume level.
25
Start Here.book Page 26 Thursday, July 17, 2003 4:43 PM
Basics
16. Camera
Lens
17. ESN
18. Reset Button
21. Vibrating
Alarm
19. Headset Jack
20. Microphone
Your Phone’s Features: Back View
16. Camera Lens enables you to take pictures using the built-in camera.
17. ESN (Electronic Serial Number) identifies your phone on the PCS network.
18. Reset Button restarts your Treo if an error occurs.
19. Headset Jack enables you to connect a hands-free headset.Use only headsets
that are compatible with your phone.
20. Microphone serves as the mouthpiece on your phone.
21. Vibrating Alarm notifies you when an alarm goes off and the ringer is set to silent.
Note: The Treo speaker includes a large magnet, so be sure not to store your Treo near credit
cards or other items that could become demagnetized.
26
Start Here.book Page 27 Thursday, July 17, 2003 4:43 PM
Turning Your Phone On and Off
You can use the Palm OS features of your Treo independently of the wireless
features and applications.Therefore, the screen and Wireless Mode are designed to
be turned off and on separately.
Turning Wireless Mode ON
Wireless Mode connects your Treo to the PCS network so that you can make and
receive phone calls and use other wireless services.
Press and hold the Wireless Mode button
to turn on Wireless Mode. (You will
hear a series of ascending tones and the phone displays “Welcome” and then
“Searching for Service” until it locates a signal.) At this point, Wireless Mode is
on and you’re ready to begin making and receiving calls and using the Internet
features (if supported by the local network).
Basics
Turning Wireless Mode OFF
When Wireless Mode is off, your Treo is not connected to the PCS network.You
can still use its other Palm OS features.This is ideal for airplane flights and
maximizing battery life.
Press and hold the Wireless Mode button
again to turn off Wireless Mode.
You will hear a series of descending tones and a “Goodbye.” message appears
on the screen.
Turning the Screen On and Off
1. Press the Screen button
to turn on the screen.
2. Press the Screen button
again to turn off the screen.
27
Start Here.book Page 28 Thursday, July 17, 2003 4:43 PM
Basics
Launching Applications
Each of the three application buttons on the front of the Treo can be used to
launch two applications.To access a button’s primary application, simply press the
button.To access a button’s secondary application, press Option , then press the
application button.The fourth button turns the screen on and off, and controls the
keyguard.
+ 1 2
Alt
Phone
Calendar
Button
B N M
menu
Messaging
Primary Application
Phone
28
Screen
Secondary Application
+ Blazer® Web
Browser
Calendar
CityTime
Messaging
SMS
Screen
Keyguard
Start Here.book Page 29 Thursday, July 17, 2003 4:43 PM
Note: The Messaging button launches Business Connection if you downloaded and installed
Business Connection on your phone. You can also customize the buttons yourself. See page 131
for details.
In Palm OS, you access all available applications through a screen called the
Applications Launcher:
1. Press Applications Launcher
2. Use the 5-way navigation control
to highlight the application you want to use.
3. Press Center to launch the selected application.
Basics
In the Applications Launcher, you can also do any of the following:
Press Applications Launcher
repeatedly to cycle through different categories of
applications.
Type the first few letters of the application’s name to highlight it. For example,
if you type c it highlights Calendar, then if you type i it highlights CityTime. If
you pause and then type i, it highlights the first application that starts with i.
29
Start Here.book Page 30 Thursday, July 17, 2003 4:43 PM
Basics
Moving Around the Treo Screen
To move around the Treo screen, you can use the 5-way navigation control , or
tap items on the screen with the stylus. With use, you will find your own favorite
way to scroll, highlight, and select menu commands.
Note: Some third-party applications may not work with 5-way navigation, and you must use the
stylus instead. In this guide, we use arrow icons to indicate directions on the 5-way navigation
control
. These arrows are different from any onscreen scroll arrows or pick list arrows.
The 5-way navigation control
and Center buttons.
includes Right
, Left
, Up
, and Down
Center
Up
Left
+ 1 2
Alt
Down
B N M
menu
Right
Scrolling Through Screens
As on a computer, you scroll on the Treo to move from field to field, or page to
page, or in some cases to highlight an item or option in a list.There are several
methods of scrolling:
30
Press the 5-way navigation control
on the front of the Treo. Pressing Right ,
Left , Up , and Down
moves to the next field, button, or action in that
direction.
Start Here.book Page 31 Thursday, July 17, 2003 4:43 PM
Tap an onscreen scroll arrow:
When inside a text field, press Up
and Down
Drag the slider of an onscreen scroll bar:
to scroll through the text.
Highlighting Items
The 5-way navigation control
lets you highlight items before launching or
selecting them. Experiment with using the navigation control to highlight different
screen elements.
Basics
When an onscreen button (OK, Cancel, etc.) or pick list is
highlighted, the button acquires a blue glow around its border.
When a phone number, email address or web
link is highlighted on a web page or in a message,
the text appears in reverse type (light text on a
dark background).
When an entire text entry field is highlighted, you can press Center to edit the
text. After you edit the text, press Center again to highlight the entire field.
You can also use the stylus to highlight text on the screen. When text is
highlighted it appears in reverse type.
 Drag the stylus across the text you want to highlight.
 Double-tap a word to highlight it.
 Triple-tap a line of text to highlight it.
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Start Here.book Page 32 Thursday, July 17, 2003 4:43 PM
Basics
Accessing Command Buttons
Command buttons, such as New, OK, and Details appear at the bottom of the
screen. In many cases you can jump directly to these buttons instead of scrolling to
them.
From a list screen, such as the Contacts list, press Right to jump to the first
button.
From a screen where you create or edit entries, such as Edit Contacts or Day
View in Calendar, press Center to jump to the first button.
From a dialog box, such as the Edit Categories, press Option
then Return
for OK, or Option
then Backspace
for Cancel.
Choosing or Activating Items
After highlighting an item with the 5-way navigation control , you can choose or
activate it by pressing Center.You can also choose an item by tapping it with the
stylus.
Selecting Menu Items
Many applications have menus to provide access to additional features.These
menus are usually hidden from view, but they appear when you press Menu
To get the most out of your Treo, it’s a good idea to familiarize yourself with the
additional features available through the various application menus.
1. Press Menu
32
to display an application’s menus.
Start Here.book Page 33 Thursday, July 17, 2003 4:43 PM
2. Press Right
3. Press Up
and Left
to switch between menus.
and Down
to highlight a menu item.
4. Press Center to choose the menu item, or press Menu
cancel your selection.
to close the menu and
Tip: Most menu commands have keyboard shortcuts listed in the menu. To use a shortcut, press
Menu
plus the shortcut letter. You don’t have to see the menu item to use the shortcut.
Choosing Options in a Pick List
A range of options is often presented in a type of menu called a pick list, which
can be identified by a downward-pointing arrow to the left of the currently
selected choice.You can select an option from a pick list by doing one of the
following:
Use the 5-way navigation control
to highlight the pick list, then press Center to
display the items in the list. Press Up
and Down
to highlight the item you
want, then press Center to accept your selection.To exit the pick list and cancel
your selection, press Left or Right .
Use your stylus to tap the pick list, then tap the item you want from the list.
Basics
Tip: You can jump to an item in a pick list by using the keyboard to type the first letter of item you
want to select.
Pick list
33
Start Here.book Page 34 Thursday, July 17, 2003 4:43 PM
Basics
Using the Keyboard
When using the keyboard, most people find it easiest to hold the Treo with two
hands and use the tips of both thumbs to press the keys.
Option
Backspace
Alt
Return
menu
Shift/Find
Menu
Alt
Space
Applications Launcher
Using the Keyboard Backlight
Treo includes a keyboard backlight for nighttime use.The keyboard backlight
activates automatically when the screen turns on, but shuts off if the keyboard is
not in use.
To manually turn on the backlight, press Option
not be visible in bright sunlight.
To manually turn off the backlight, press Option
then
then
.The backlight may
again.
Entering Lowercase and Uppercase Letters
34
To type lowercase letters, press the desired keys.
To type an uppercase letter, press Shift
, then type a letter.You don’t need to
hold down Shift while typing.
To turn Caps Lock on, press Shift
twice.To turn it off, press Shift
again.
When Caps Lock is on, this symbol appears in the lower right:
Start Here.book Page 35 Thursday, July 17, 2003 4:43 PM
Entering Numbers, Punctuation, and Symbols that Appear Above
the Letters on the Keys
Press Option , then press the key with the desired character shown above the
letter.You don’t need to hold down Option
while pressing the second key.
To turn Option Lock on, press Option
twice.To turn it off, press Option
again. When Option Lock is on, this symbol appears in the lower right:
Tip: Some application views automatically default to Option Lock, such as the Dial Pad of the
Phone application, or the Calculator. In this case, you do not have to hold down Option
to
enter numbers.
Entering Other Symbols and Accented Characters
1. Type the character that corresponds to the symbol or accented character you
want. See the table on the next page.
3. Press Up
or Down
Basics
2. Press Alt
to highlight the desired character.
4. Press Center to insert the character, or just continue typing the next character.
Tip: In many applications you can view a list of all the alternate characters. From the Edit menu,
choose Keyboard Help (/G). The alternate characters are grouped according to their similarity to
the corresponding key. For example, the alternate characters available for the e key are é, è, ë,
ê and .
35
Start Here.book Page 36 Thursday, July 17, 2003 4:43 PM
Basics
36
Type
…
…then press
to choose…
Type
…
…then press
to choose…
à á ä â ã åæ
ÙÚÜÛ
À Á Ä Â Ã ÅÆ
x or X
∞
b or B
ß
∆ÿ¥
碩^ˆ
∆Ÿ¥
Ç¢©^ˆ
‰º
†‡
∂π∫
†‡√
∑
èéëê
∏
ÈÉËÊ
?!…
f or F
ƒ
‚‚‚
ìíïî
¡
ÌÍÏÎ
¿
l or L
£
; :-) :-( ;-) :-D
m or M
µ
?!…
ñ
‘’‹›~`
Ñ
“”«»
òóöôõø
£¥
ÒÓÖÔÕØ
p or P
¶
_~•–—
r or R
®
\÷≠
ß
‰
ß≥ §
t or T
~™†‡
<[{‹
ùúüû
>]}›
§
Start Here.book Page 37 Thursday, July 17, 2003 4:43 PM
Using Your Treo Phone, Web,
and Messaging Features
37
Start Here.book Page 38 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
Making Calls
Your Treo offers several options for making phone calls. As you get familiar with
your Treo, you’ll discover which method you prefer.
IMPORTANT: Before making a call, make sure Wireless Mode is on (see steps on page 27). If
No Service appears in the upper-left, you are out of a wireless coverage area. If you believe you
are in a wireless coverage area and this problem persists, contact Sprint for assistance.
Dialing With the Keyboard
1. Press Phone
2. Using the numbered keys on the keyboard, start dialing a phone number.You
do not need to press Option
to access the numbers on the keyboard.
3. Press Center to dial.
Tip: If you make a mistake while dialing, press Backspace
choose Cancel to start over.
to erase one digit at a time, or
Dialing by Contact Name
Before you can dial a call by contact name, you must create some contacts (see
page 49), or import them with a HotSync operation (see page 108).
1. Press Phone
2. Use the 5-way navigation control
38
to access the Contacts list.
Start Here.book Page 39 Thursday, July 17, 2003 4:43 PM
First initial and last name
First name
Last name
4. Choose the number you want to dial, or to see more information about a
contact, highlight the name and press Center to view the address, company, and
other details.
5. With the number highlighted, press Center to dial.
To start another search, press Backspace
just press Phone
to start all over.
to delete letters you’ve entered. Or,
Tip: You can also begin a Name Lookup immediately from the Main view in the Phone
application. From the Options menu, select Display Preferences (/Q), then choose Typing Starts
Contacts Search.
39
Phone, Web, &Messaging
3. Using the keyboard, begin typing one of the following for the contact you want
to call:
Start Here.book Page 40 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
Dialing With a Favorites Button
Favorites buttons can be used as shortcuts for dialing phone numbers and
performing other common tasks.You can use the built-in Favorites buttons, or see
page 51 to create some of your own.
1. Press Phone
2. Use the 5-way navigation control
to access your Favorites buttons.
3. Highlight the desired Favorites button.
4. Press Center to dial the selected Favorites button.
Dialing Using the Onscreen Dial Pad
1. Press Phone
40
Start Here.book Page 41 Thursday, July 17, 2003 4:43 PM
Note: If you changed the wallpaper in the Main view of the Phone application (see page 66), you
can access the Dial Pad by pressing Center, then choosing Dial Pad.
2. Type the desired phone number using the keyboard, or tap the numbers on the
onscreen Dial Pad.
3. Press Center to dial.
Tip: You can also paste numbers directly into the Dial Pad view. Copy a number from another
application, then switch to Dial Pad view. Press Menu
, then from the Edit menu, choose
Paste (/P). Press Center to dial.
Phone, Web, &Messaging
Dialing From a Web Page
Treo recognizes most phone numbers that appear in web pages. If you can’t
highlight and dial a phone number on a web page, using the 5-way navigation
control or stylus, it means that Treo does not recognize it as a phone number.
1. Use the 5-way navigation control
to highlight the phone number you want to
dial in the web page or SMS message.
2. Press Center to dial.
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Start Here.book Page 42 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
Dialing From SMS Messages
Treo recognizes most phone numbers that appear in SMS messages. If you can’t
use the 5-way navigation control or stylus to highlight and dial a phone number
from an SMS message, it means that Treo does not recognize it as a phone number.
1. Use the 5-way navigation control
to scroll to the text box.
2. Press Center to choose the text box.
3. Press Up
to highlight the phone number in the SMS message.
4. Press Center to dial.
Redialing the Last Number You Called
Do either of the following to redial the last number you called:
42
Press Phone , then press Center to display a list of your most recently dialed
numbers. To view all your recent incoming and outgoing calls in chronological
order, choose Call Log from the list.
Start Here.book Page 43 Thursday, July 17, 2003 4:43 PM
Receiving calls
To receive calls, Wireless Mode must be on.This is different from having just the
screen turned on. See page 27.
Answering Calls
To answer a call, do one of the following:
Using the 5-way navigation control , choose the onscreen Answer button.
If the headset is attached, press the headset button.
Phone, Web, &Messaging
Tip: To prevent calls from accidentally being answered while the phone is in a pocket or
briefcase, you can disable the touchscreen when an incoming call arrives (see page 136).
Sending Calls to Voicemail
To ignore a call and send it to voicemail, do one of the following:
Press Backspace .
Using the 5-way navigation control
, choose the onscreen Ignore button.
Silencing the Ring of an Incoming Call
To silence the ringer while your phone is ringing:
Press the volume buttons or any key on your Treo except the 5-way navigation
control , Space
, Return , or Backspace .
To immediately silence all system sounds including the ringer, slide the ringer
switch to Sound Mode Off
(see page 126).
When you silence the ringer, you can either answer the call or let it ring through to
voicemail.
Some third-party applications let you play MP3 music on your Treo 600. If music is
playing through the internal speaker or headset, and a call arrives, you can still
hear the phone ringing softly.The music continues playing but you won’t hear it
during your call. Go to your third-party application to stop the music.
43
Start Here.book Page 44 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
Signal Strength and Phone Status
You can monitor the status of your phone’s signal strength and several other items,
using icons at the top of the Phone screen:
Network
name
Displays Sprint when Wireless Mode is on and you’re in your Home
network. If you roam outside the PCS network, the network name indicates
you are roaming outside your network neighborhood. If you’re outside a
coverage area, No service appears instead. When you turn off Wireless
Mode, it displays Wireless Mode is Off.
Appears when you have new voicemail messages. You can tap this icon to
retrieve your messages.
Appears when roaming is active.
Appears with gray arrows when Wireless Mode is on and you’re connected
to the Vision network. You can still receive calls.
Appears with green arrows when you are connected to the Vision network
and a data session is active (for example, when you are browsing the web).
You cannot receive calls.
Displays the signal strength. The stronger the signal, the more bars appear.
If you are outside a coverage area, no bars appear.
Displays the battery charge status. As the battery drains, the icon changes
from black to clear, and then to red when it’s time to recharge.
Appears when your Treo battery is charging.
Appears when your Treo battery is fully charged.
Tip: To display details about your battery power, tap the battery icon at the top of the screen.
44
Start Here.book Page 45 Thursday, July 17, 2003 4:43 PM
What’s My Number?
1. Make sure Wireless Mode is on. See page 27.
2. Press Phone
3. Press Menu
4. From the Options menu, choose Phone Info (/I). If your phone number isn’t listed,
consult Sprint to confirm your phone is activated.
Phone, Web, &Messaging
Look here for your
phone number
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Start Here.book Page 46 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
Managing Active Calls
When you make or receive a call, the Active Call view appears.To toggle between
the Active Call view and the Main view of the Phone application, repeatedly press
Phone .
Use the 5-way navigation control
manage an active call:
to access the onscreen buttons in this view and
Hang Up All (or pressing Backspace ) ends the call immediately.
Spkr-phone (or pressing Space
) switches to the personal speakerphone.
The personal speakerphone lets you use other features, such as checking your
calendar, during a call.
Hold (or pressing Period ) places the current call on hold.
Dial Pad opens the Dial Pad so that you can enter extra digits or manually dial an
additional number.
Mute (or pressing Return ) mutes the Treo speaker so you cannot be heard.
Add Call lets you place another call while keeping the first call active. First
choose Hold, then choose Add Call.
Extra Digits dials any extra digits (such as a password or extension) that you
assigned to a Favorites button.This button appears only during outbound calls
to numbers that include pre-defined extra digits. See page 51, for more on
creating a speed dial Favorites button.
Current duration of call
Caller’s name
and number
Dial Pad
Mute
Tip: To avoid accidentally pressing onscreen buttons while you’re holding the phone up to your
ear to speak, you can disable the touchscreen during active calls (see page 136).
46
Start Here.book Page 47 Thursday, July 17, 2003 4:43 PM
Ending a Call
Do one of the following:
Choose Hang Up All.
Press Backspace .
Press the headset button (if the headset is attached).
Returning to an Active Call From Another Application
You can use nearly any other application on Treo while holding a phone
conversation, including the organizer and SMS features.You cannot browse the
web or send and receive email while on an active call.
From any application, press Phone
to return to the Active Call view.
Making a Second Call
You can make a second call while your first call is still active.
1. After dialing the first number, use the 5-way navigation control
to choose Hold.
2. Use the navigation control to choose Add Call.
3. Dial the second number using Favorites, Contacts, Dial Pad, Call Log, or Redial
list (see page 38).
The Active Call view now includes two status lines, each representing one of the
calls.You can join the two calls in a conference call, but you cannot switch
between the two calls.
4. Use the navigation control to choose Hang Up All to end both calls.
47
Phone, Web, &Messaging
Start Here.book Page 48 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
Controlling Your Roaming Experience
Your phone is dual band, which means you can make and receive calls while on
the enhanced Sprint Nationwide PCS Network and you can also roam on other
networks where we’ve implemented roaming agreements with other carriers.
When you roam outside the Sprint Nationwide PCS Network, the Roaming icon
appears at the top of the screen. Additional charges may apply if you use your Treo
while roaming.
To learn more about roaming, visit www.sprintpcs.com.
Setting Your Phone’s Roam Mode
1. Press Phone
2. Press Menu
3. From the Options menu, choose Phone Preferences (/A).
4. Check the Enable Digital Roaming box.
5. Choose OK.
Feature Availability
48
You can make and receive calls while roaming.
You will have access to voicemail while roaming.
Other features which are standard on the enhanced Sprint Nationwide PCS
Network, such as Call Waiting, PCS Voice Command, and PCS Vision are
unavailable while roaming.
Start Here.book Page 49 Thursday, July 17, 2003 4:43 PM
Internal Phone Book
The internal phone book is located in the Contacts view in Phone. If you are
familiar with Palm Powered devices, you may recognize that the Contacts view is
similar to the Address Book on previous devices.
If you have several contacts to enter, it’s more efficient to use the Palm Desktop
software or Microsoft Outlook on your computer and then synchronize data
between the Treo and your computer. For more information, see page 108.
Adding a Contact
1. Press Phone
Phone, Web, &Messaging
2. Use the 5-way navigation control
to access the Contacts list.
3. Choose New Contact.
4. Use the 5-way navigation control
to move between fields as you enter
information. Be sure to correctly label your contact’s mobile number(s).The
SMS application (see page 69) only looks up Mobile numbers and email
addresses.
5. To place the entry in a category or mark it private, choose Details.
6. To add a note to an entry, choose Note.
7. After you enter all the information, choose Done.
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Start Here.book Page 50 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
Viewing or Changing Contact Information
1. In the Contacts list, begin typing one of the following for the contact you want
to view or edit:
 First initial and last name
 First name
 Last name
2. Choose the name of the entry you want to open.
3. Choose Edit.
4. Make changes to the entry as necessary.
5. Choose Done.
Deleting a contact
1. Open the contact you want to delete.
2. Press Menu
3. From the Record menu, choose Delete Contact (/D).
4. Choose OK.
Saving Phone Numbers
1. In the Call Log (see page 42), highlight the number you want to save.
2. Select Add Contact.
3. Enter the information for the entry.
4. Choose Done.
Defining your business card
1. Create a new contact with your business card.
2. From Contact Edit view, press Menu
3. From the Record menu, choose Select Business Card.
Now you can beam your business card to other Palm OS devices. In any Phone
view, press Menu
. From the Record menu, choose Beam Business Card (/M).
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Start Here.book Page 51 Thursday, July 17, 2003 4:43 PM
Defining Favorites Buttons
Treo provides approximately 50 programmable Favorites buttons for quick access
to the following common tasks:
Dialing a phone number (speed dial).
Launching an application.
Accessing a web page.
Addressing an SMS message.
Accessing voicemail (preset on Treo).
Phone, Web, &Messaging
For each Favorite, you can also set up a Quick Key that gives you instant access to
the phone number or application.
Creating a Speed Dial Favorites Button
1. Press Phone
2. Use the 5-way navigation control
to access your Favorites buttons.
3. Choose a blank button.
Tip: If there are no blank Favorites buttons on the current Favorites page, press Right
to scroll
through the other pages.
4. Choose the Types pick list, then select Speed Dial.
5. Enter a label for the Favorite:
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Start Here.book Page 52 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
If the entry is for an existing contact, choose Lookup. Start typing the
contact’s last name, then select the contact when it appears in the Lookup
list.
If the entry is for a new contact, type the Label, press Down
and type the
Number.
6. (optional) Enter a Quick Key. When you are in the Main, Dial Pad, or Favorites
view of the Phone application, press and hold the Quick Key to instantly
launch the Favorite.
7. (optional) Choose More, and select advanced options:
 Extra Digits lets you define additional digits to dial, such as a password or
extension.
 Dial Extra Digits Automatically dials pre-defined Extra Digits immediately after
dialing the phone number, when checked.
 Ringtone assigns a special ringtone for incoming calls from that contact.
 Image assigns a Caller ID picture that displays when that person calls.
8. Choose OK.
Tip: To view all the contact numbers for the selected person or business, highlight the Favorites
button then press Space
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Start Here.book Page 53 Thursday, July 17, 2003 4:43 PM
Creating an Application, Message, or Web Link Favorites Button
1. Press Phone
2. Use the 5-way navigation control
to access your Favorites buttons.
3. Choose a blank button.
4. Choose the Types pick list, then select Application, SMS or Web Link.
5. Enter a label and any other necessary information on the Favorite screen.
6. (optional) Enter a Quick Key. When you are in the Main, Dial Pad, or Favorites
view of the Phone application, press and hold the Quick Key to instantly
launch the Favorite.
Phone, Web, &Messaging
7. Choose OK.
Editing or Deleting an Existing Favorites Button
You can edit or delete most Favorites buttons. Note that you cannot edit or delete
the preset voicemail button, but you can add Extra Digits or move the voicemail
button to a different position.
1. Press Phone
2. Use the 5-way navigation control
to access your Favorites buttons.
3. Highlight the Favorites button you want to edit or delete.
4. Press Menu
5. From the Edit menu, choose Edit Favorites Button (/E).
6. Make the desired changes. For example, add a Quick Key shortcut to any
Favorite. When you are in the Main, Dial Pad, or Favorites view of the Phone
application, press and hold the Quick Key to instantly launch the Favorite.
7. To delete the entry, choose Delete.
8. Choose OK.
Tip: You can also organize your Favorites buttons on different pages. From the Edit menu,
choose Edit Favorites Pages. To scroll through your Favorites pages, repeatedly press Right
see the next page and Left to see the previous page.
to
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Start Here.book Page 54 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
Using a Phone Headset
You can connect a phone headset for hands-free operation. If you need to use your
phone while driving and this is permitted in your area, we recommend using a
phone headset.
Speaker
Microphone
Headset
Button
You can press the headset button to perform any of the following tasks:
Answer an incoming call
Answer a call-waiting call
Switch between two active calls or join the calls in a 3-way conference
Hang up a single call
Headset Specifications
Your Treo uses a 2.5 mm, 3-pin headset connector. In addition to the headset that
came with your Treo, you can use other third-party headsets that are designed for
this type of connector. When in doubt, ask the third-party headset manufacturer if
their product is compatible with Treo phones. If you hear a headset buzz or poor
microphone performance, your headset may be incompatible with Treo.
To hear in stereo through the jack (such as music), use a stereo adapter or other
accessory. Visit www.handspring.com for more information.
Note: The headset designed for previous models of Treo is not compatible with the Treo 600.
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Sending and Receiving Messages
Setting Up Your Voicemail
Your voicemail number is preset when you activate your phone.The first time you
call voicemail, you are prompted to enter your voicemail pass code. If necessary,
please contact Sprint for your pass code, and enter it as prompted.
1. Turn on Wireless Mode, as described on page 27.
2. Press Phone
3. Use the 5-way navigation control
to access Favorites.
5. Follow the system prompts to create your pass code and record your greeting.
Retrieving Your Voicemail Messages
When you have a new voicemail message, you are notified with an alert and a
voicemail icon
that appears near the top of your screen.
1. Press Phone
2. From the Phone application Main view, Dial Pad, or Favorites, press and hold 1.
3. Follow the system prompts.
Tip: Enter your voicemail pass code using the Treo keyboard, or choose Extra Digits if you
defined this option. See page 53, for information on editing Favorites buttons. Remember, you do
not need to press Option
to type numbers, *, or # while on an active call.
Accessing Your Voicemail From Another Phone
1. Dial your PCS Phone Number.
2. Press
when your voicemail answers.
3. Enter your pass code, then press
Displaying Numeric Pages
1. From the New Message alert, highlight an item with a phone icon
2. Choose Go To to view the page in the SMS application.
55
Phone, Web, &Messaging
4. Choose the Voicemail Favorites button.
Start Here.book Page 56 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
PCS Service Features
Call Waiting
When you are on an active call, you can receive a second call. When the second
call comes in, the Call Waiting dialog appears, giving you the following options for
handling the second call:
To put your first call on hold and answer the second call, use the 5-way navigation
control
to choose Answer. (To switch between calls, choose Swap.)
To continue your first call and send the second call to voicemail, use the
navigation control to choose Ignore.
Note: When you have more than one active call, and you choose the Hang Up All button, it ends
both calls. If the call that was on hold was an incoming call, your phone automatically redials
that number so that you can continue the conversation.
Call Forwarding
Call Forwarding lets you forward your calls to another number.You can still make
calls from your phone while this is activated.There is a per-call charge for this
service.
1. Press Phone
2. Press Menu
3. From the Options menu, choose Phone Preferences (/A).
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Start Here.book Page 57 Thursday, July 17, 2003 4:43 PM
4. Choose the Forward all calls pick list.
 If the forwarding number appears in the pick list, select the number.
 If the forwarding number does not appear in the pick list, select Edit Numbers,
then choose New. Enter a 10-digit forwarding number without spaces.
Choose OK to finish.
5. Choose OK.
Three-Way Calling
Talking with two different people at the same time is made easy with Three-Way
Calling.
2. After you establish the connection, place a second call (see page 47).You cannot
initiate a three-way call if the second call is an incoming call.
3. When you’re connected to the second party, use the 5-way navigation control
to choose Conf. to begin your three-way call.
If one of the people you called hangs up, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all three callers are
disconnected.
4. To end the three-way call, use the navigation control to choose Hang Up All and
end all the calls.
Note: When using Three-Way Calling, normal airtime rates apply for each of the two calls.
57
Phone, Web, &Messaging
1. Enter a number you wish to call and press Center to dial.
Start Here.book Page 58 Thursday, July 17, 2003 4:43 PM
Phone, Web, & Messaging
PCS Voice CommandSM
If you subscribe to the PCS Voice Command service, you can call a number just by
saying a name.
Get started by setting up your Personal Address Book
1. Press * , then Center. Follow the system prompts. (You’ll hear a tone
followed by the prompt “Ready.”)
2. Say “Add Name” to begin setting up your Personal Address Book.
Making a call with PCS Voice Command
1. Press
, then Center. (You’ll hear a tone followed by the prompt “Ready.”)
2. After the prompt, say “Call” and the name of the person or the number you
want to call. (Your request will be repeated and you will be asked to verify.)
3. Say “Yes” to call the number or person. Say “No” to cancel.
TTY Use With PCS Service From Sprint
A TTY (also known as a TDD or Text Telephone), is a telecommunications device
that allows people who are deaf or hard of hearing, or who have speech or
language disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices.You can connect a TTY/TDD
machine to your phone through the headset jack, but you cannot use your headset
jack with a headset or handsfree kit, while this mode is enabled. Please check with
the manufacturer of your TTY device for connectivity information and to ensure
that the TTY device supports digital wireless transmission.
When establishing your PCS Service, please call PCS Customer SolutionsSM via the
1 , then
state Telecommunications Relay Service (TRS) by first dialing 7
pressing Center.Then provide the state TRS with this number: 866-727-4889.
To turn TTY mode on or off:
1. Press Phone
2. Press Menu
3. From the Options menu, choose Phone Preferences (/A).
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Start Here.book Page 59 Thursday, July 17, 2003 4:43 PM
4. Choose the TTY Mode pick list, then select one of the following modes:
 Default Mode sends and receives text.
 VCO Mode sends voice and receives text.
 HCO Mode sends text and receives voice.
 Off disables TTY mode and sends and receives voice.
5. Choose OK.
IMPORTANT NOTICE: Sprint recommends that TTY users make emergency calls by other
Phone, Web, &Messaging
means including Telecommunications Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be corrupted when received by public safety
answering points (PSAPs) rendering some communications unintelligible.
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Phone, Web, & Messaging
PCS Vision
SM
Getting Started With PCS Vision
To sign up for PCS Vision services or to access complete instructions, visit
www.sprintpcs.com/manage. For information on charges associated with features that
use a PCS Vision connection, refer to your PCS Service Plan.
Launching PCS Vision
1. Make sure Wireless Mode is turned on, as described on page 27.
2. Press Phone
3. Use the 5-way navigation control
to choose Web.
4. When the Connect to the Internet dialog appears, choose Yes to launch a PCS
Vision connection.
 If you have not already done so, select Now when the Preparing Vision Services
dialog appears.This initiates a one-time process to configure your Vision
services. At the end of this two-minute process, your phone connects to the
PCS Vision Home page.
 If you want to cancel the connection, select No.
Tip: To bypass the selection screen in the future, check the Don’t ask me again box.
5. Use the 5-way navigation control
online services.
to scroll around and select from a variety of
6. Exit the browser to end your session.
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PCS Vision Features
With PCS Vision services, you have access to additional features, better performance,
faster Web connections, and a wider variety of online services. Features such as Web
access, graphically-enriched games, and sending/receiving digital images are
available on your Treo through the enhanced Sprint Nationwide PCS Network.
SM
Picture Mail
Take digital pictures with the built-in camera and share them with other PCS
Vision users or email users.
SMS
Send and receive email and text messages, or chat.
Ringers
Personalize your PCS Phone by downloading ring tones.You can use Sound
preferences to assign these tones to different applications and speed dial
Favorites buttons.
Screen Savers
Download unique images to Picture Mail. Use these images as wallpaper, or
make it easy to tell who’s calling by assigning specific images to numbers in
your speed dial Favorites buttons.
Web
Experience full-color graphic versions of popular Web sites.
PCS Business ConnectionSM
Secure, real-time access to your Microsoft® Outlook® or Lotus Notes®
company email, calendar, business directory, and personal contacts.
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Phone, Web, &Messaging
Games
Play exciting games with full-color graphics, sound, and vibration.
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Phone, Web, & Messaging
Accessing PCS Vision Features
Once your phone is activated, you are signed in and ready to connect to PCS
Vision services at any time.You will only be charged for services when you use
them.
PCS User Name
Your PCS user name is automatically assigned to you.Your user name, which
resembles an email address (for example, name@sprintpcs.com), is used with PCS
Mail and SMS services. Remember, with PCS Business Connection you can use
virtually any email address (see page 84).Your PCS user name is simply an
additional address that identifies your Sprint PCS account.
When your PCS Phone is Vision-enabled, your user name automatically appears on
the Phone Info screen.
To find your user name:
1. Press Phone
2. Press Menu
3. From the Options menu, choose Phone Info (/I).
PCS Vision Symbols on Your Screen
Phone is not currently able to access PCS Vision service features.
Connection is active (data is being transferred) when the arrows are green.
Outgoing calls can be made, but incoming calls go directly to your
voicemail.
Connected, and voice calls can be sent and received when the arrows are gray.
PCS Vision Billing Information
See your service plan for details on PCS Vision billing.
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Using the Camera and Picture Mail
Your phone comes with an easy-to-use built-in camera, which allows you to
instantly take, view, and share pictures with your friends and family.To add a
personal touch to your phone, use your pictures as wallpaper on the Main Phone
screen and as caller ID images.
You can store your pictures on your phone, upload them to albums on the Picture
Mail Web site, move them to an expansion card, and copy them to your computer
by performing a HotSync operation.
Additional fees may apply for Picture Mail service. Contact Sprint for additional
information.
The camera takes 12-bit color pictures that are at a maximum resolution of
640x480 pixels (0.3 megapixels).
1. Press Phone
2. Press Right
to launch Pictures.
3. Using your phone screen as a viewfinder, aim the lens on the back of your Treo
at the subject you want to photograph.
4. Press Center to take the picture.
5. If desired, edit the picture name and category at the top of the screen.
6. Choose Keep to save the picture on your phone, choose Discard to cancel the
picture, or choose Share to share the picture. For details on sharing pictures,
see the instructions on page 64.
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Phone, Web, &Messaging
Taking a Picture
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Phone, Web, & Messaging
Viewing a Picture
1. Choose the Pictures view icon
2. Choose the picture you want to view.
3. Choose Next or Prev to move between pictures.
4. Choose Done.
Sharing a Picture
You can share a picture with someone who uses a phone enabled with PCS Vision,
Internet access, or with someone who has an email address.
The first time you share a picture, you are prompted to establish a Picture Mail
Web site account and password. Enter a four- to eight-digit, alpha-numeric
password and press Center. Once you receive confirmation, you may continue to
upload and share pictures.
Tip: You can reduce the size of an image before sending it. From the Picture menu, choose
Downsize. Indicate whether you want to resize the original or save a reduced copy.
1. From the Pictures view, choose the picture you want to share.
2. Choose Share.
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3. Choose the To pick list to address the message:
 If the recipient’s name appears in the To pick list, select it from the list.
 If the recipient is in your Contacts list, choose Lookup in Contacts List, then
start typing the first few letters of the recipient’s first or last name. Highlight
the recipient’s phone number or email address, then choose Add.
 If the recipient’s name is not in the pick list or your Contacts list, type the
full phone number or email address.
4. Press Down
5. Type your message or choose Canned msgs to insert predefined phrases.
Your phone uploads the picture to the Picture Mail Web site, creates a private
Guest Book for the recipient on the Picture Mail Web site, and sends your message
to the recipient. The recipient can then use a web browser to access this private
Guest Book to view this picture and to enter comments.You can view the
comments later from the Picture Mail Web site.
Receiving Picture Mail
You can automatically download new messages or have Treo notify you that a
message is ready to download. In either case, an alert appears when you have a
new message.
From the alert:
To view your message(s), choose Go To.
To dismiss the alert and view the message(s) later, choose OK.
To be reminded again in 5 minutes, choose Snooze.
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Phone, Web, &Messaging
6. Choose Share.
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Phone, Web, & Messaging
Moving Pictures
1. From the Pictures view, choose the picture(s) you want to move.
2. Press Menu
3. From the Picture menu, choose Move (/M).
4. Choose the category or expansion card where you want to move the
picture(s).
5. Choose Move to finish.
Deleting a Picture From Your Phone
1. From the Pictures view, choose the picture you want to delete.
2. Choose Delete (/D).
3. If prompted, choose OK to confirm deletion.
Setting a Picture as Wallpaper
1. From the Pictures view, choose the picture you want to use as wallpaper.
2. Press Menu
3. From the Picture menu, choose Set Wallpaper.
4. When the confirmation message appears, confirm by selecting Yes, or decline
by selecting No.
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Uploading Pictures to Your Online Inbox
Your Picture Mail account includes an Inbox on the Picture Mail Web site.You can
use your Inbox to store and view pictures from your phone or a computer with
Internet access.
1. From the Pictures view, choose the picture(s) you want to move.
2. Press Menu
3. From the Picture menu, choose Upload (/U).
Accessing Your Online Picture Mail Inbox
to access your Inbox.
Phone, Web, &Messaging
1. From any Picture Mail view, choose the Web icon
2. Choose any of the following:
Share Inbox enables you to share all the pictures in your Inbox.
Save Inbox As copies the pictures in your Inbox into a new album.
Move All Pictures To transfers the pictures in your Inbox to an existing album.
Back returns to the Camera application on your phone.
Album List displays a list of all the albums in your Picture Mail account.
Tip: You can also view and manage your pictures on your computer at
www.picturemail.sprintpcs.com.
Working With Your Albums on the Picture Mail Web Site
1. From any Camera view, choose the Web icon
to access your Inbox.
2. Choose Album List.
3. Choose an album, then choose View, Share, Options, or Edit to perform the
corresponding action.
Tip: To download a picture from the Picture Mail Web site to your phone, tap and hold the stylus
on the picture until you are prompted to confirm the download request.
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Phone, Web, & Messaging
Customizing your Picture Mail settings
1. From any Picture Mail view, press Menu
2. From the Options menu, choose Preferences.
3. Set any of the following preferences:
Default name assigns a name to a series of pictures to be captured, such as
Seattle001, Seattle002, etc.
Category sets the default category for newly captured pictures.
Picture size sets the default size for newly captured pictures. Large is 640 x
480 pixels, small is 160 x 120 pixels.
Play capture sound plays a sound to confirm picture capture.
Confirm before deleting instructs Picture Mail to ask if you’re sure you want to
delete a picture before erasing it.
Confirm before saving instructs Picture Mail to ask if you’re sure you want to
save a picture before storing it on your Treo.
Backup settings backs up the Treo image database on your computer.
4. Choose OK.
Viewing Pictures on Your Computer
If you customized the Picture Mail settings to backup pictures onto your Windows
computer (see above), you can view these pictures in JPEG format, or email them
to friends with your desktop email application.
1. Locate your Pictures folder. When you installed the desktop software from the
Treo CD, a shortcut to the Treo Pictures folder was created on your desktop.
You can also look in C:\Program Files\Handspring\Treo Pictures\(user name), or if you
upgraded from another Palm powered device, in C:\Program Files\Palm\Treo
Pictures\(user name).
2. Double-click any file to launch it with the default picture viewing software on
your Windows computer.
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SMS
SMS messages are brief text messages that you exchange with other wireless
phones that have text messaging capability, or with email addresses. You can
exchange messages of up to 160 characters (including the destination email
address or mobile number). Before you use your Treo to send or receive SMS
messages, you need to verify pricing and availability with Sprint.
Creating and Sending a Message
1. Make sure Wireless Mode is turned on, as described on page 27.
2. Press Messaging
Phone, Web, &Messaging
3. Choose New.
4. Choose the To pick list to address the message:
If the recipient’s name appears in the To pick list, select it from the list.
If the recipient is in your Contacts list, choose Lookup in Contacts, press Option
to turn off Option Lock, then start typing the first few letters of the
recipient’s first or last name. Highlight the recipient’s phone number or
email address, then choose Add.
If the recipient’s name is not in the pick list or your Contacts list, type the
full phone number, or press Option
to turn off Option Lock and then type
the email address.
5. Press Down
to jump to the body of the message.
6. Type your message.
7. Choose Send.
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Phone, Web, & Messaging
If you are out of a coverage area or if Wireless Mode is off, outgoing messages go
into the Outbox folder. When you return to a coverage area, messages are sent
automatically.
SMS Tips
You can address SMS messages to multiple recipients by separating the
addresses with a comma. If you address a single message to three people, you
will be billed for three messages.
When entering a message, you can insert emotive symbols by choosing
Emoticons or predefined QuickText phrases by choosing QuickText and then
selecting a phrase.To add a new phrase, select Edit QuickText from the list.
You cannot use all symbols available on your phone in SMS messages.The SMS
application automatically replaces invalid characters before it sends messages.
You can send and receive SMS messages even while you are on a phone call.
This is easiest when using the hands-free headset or speakerphone.
Receiving SMS Messages
When your phone is on and in a wireless coverage area, you automatically receive
SMS messages sent to you.You can configure your Treo to automatically notify you
when new SMS messages arrive, using a ringtone or simply an onscreen alert.
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From the New Message alert:
To view your message(s), choose Go To.
To dismiss the alert, choose OK.The message will go straight to the Inbox.
To be reminded of the new message again in 5 minutes, choose Snooze.
Using Links in Messages
The SMS software is designed to recognize links within a message and give you
one-tap access to them. When you receive an SMS message that contains a
recognizable telephone number, email address, or URL, you can dial the number,
send an email message, or go to the web page directly from the SMS message.
Phone, Web, &Messaging
1. Choose a message from the list.
2. Choose the phone number, email address, or URL (the link appears as
underlined blue text).
3. Your Treo automatically launches the appropriate application from the link.
Chatting with SMS
When you exchange more than one SMS message with a single contact, your
messages will automatically be grouped into a chat session.The upper part of the
Chat view displays all messages you’ve exchanged with this address, and the lower
part provides a text entry area where you can continue the conversation.You can
carry on multiple chats at the same time and easily switch between them, using
the pick list at the top of the screen.
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Phone, Web, & Messaging
1. From the Inbox, choose a chat.
2. Type your message.
3. Choose Send.
To find the conversations you had with someone, open your SMS Inbox and select a
chat session.
Managing Your Messages
The status icons that appear next to each message in the Inbox, Outbox, and Sent
folders indicate the following:
An incoming message. Unread messages appear in bold; messages you’ve read
appear in plain text.
An item that is locked and cannot be deleted or purged until you unlock it.
An outbound message.
A chat session. Chats containing unread incoming messages appear in bold text.
A voicemail page. An unopened voicemail page appears in bold.
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You can rearrange the messages in any folder using the Sort command.This makes
it easier to find and view messages.
1. From list view, press Menu
2. From the View menu, choose Sort by Name or Sort by Date.
You can also delete several messages at once from any folder using the Purge
command.
1. From list view, press Menu
2. From the Message menu, choose Purge (/K).
3. Choose the Purge pick list, then select an option.
Phone, Web, &Messaging
4. Choose OK.
Customizing Your SMS Settings
1. Press Menu
2. From the Options menu, choose Preferences.
3. Set any of the following Messages preferences for your individual SMS
messages:
Confirm deletions indicates whether you want deletion confirmation messages
to appear.
Return to list view after delete indicates whether you want to view the next
message or chat, or to return to the list view after deleting a message.
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Phone, Web, & Messaging
Addressing new messages determines whether typing in the To field enters
numbers or letters by default.You can still switch between digits and letters
by pressing Option .
4. Set any of the following Chat preferences for your chat sessions:
Show time stamps in chats displays the local date and time the message was sent
next to each message.
Display name in chat window as sets the text label for your messages in Chat
view.
Label color selects the label color for your messages in the Chat view.
Use color for indicates whether you want to view both the chat partner’s name
and message in a different color, or only the name.
5. Choose OK.
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Browsing the Web
The Blazer Web Browser on your Treo is designed to provide quick and easy access
to web pages.You can view the regular Web sites you use today, including sites
with advanced features such as JavaScript, frames, and cookies and secure sites
such as online shopping, banking, and email sites. However, Blazer does not
support plug-ins (Flash, Shockwave, etc.) or Java applets. Some secure sites require
specific browsers and may not work with Blazer.
To use your Treo to browse the web, you must first activate PCS Vision data
services from Sprint.
1. Make sure Wireless Mode is turned on, as described on page 27.
2. Press Phone
3. Use the 5-way navigation control
4. Choose the Page View icon
to choose Web.
5. Press Space
to jump between the web page contents and the icons at the
bottom of the screen.
6. Navigate to the web page you want:
 To view a portal of mobile content designed specifically for your Treo,
choose .
 To go to any web page on the Internet, choose
. If you browse to a
secure web page, a Lock icon
appears.
 To view the previous or next page, choose
or .
 To refresh the page with the latest content available from the Internet,
choose .
 To view a list of sites you’ve visited, tap and hold
or .
Tip: If graphics are slowing you down, you can browse the web faster by turning off images.
From the Options menu, choose Preferences, and then check the Don’t Show Images box.
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Phone, Web, &Messaging
Viewing a Web Page
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Phone, Web, & Messaging
Navigating in Optimized Mode
The Blazer Web Browser uses a patent-pending technology to optimize normal
web pages for your Treo. By default, Blazer Web Browser reformats web pages to
fit into one long column on your Treo screen.This way, you can see everything
easily without needing to scroll left or right.
Press Up
or Down
to move through a web page.
Press Left or Right to move between links on the page. To follow a link to
another web page, highlight the link and then press Center.You can also tap on
the link on the screen with your stylus.
Navigating in Wide Page Mode
Some web pages, such as maps, are easier to view without the optimization done
in Optimized Mode.You may want to view these pages in Wide Page Mode.This
mode presents the web page as you would expect to see it on your computer’s
web browser.
1. Go to the page you want to view.
2. Press Menu
3. From the Page menu, choose Wide Page Mode (/W).
Press Up , Down , Left , or Right to scroll through the wide page.
To follow a link to another web page, tap the link with your stylus.
Creating a Bookmark
Bookmarks let you instantly access a web page, without needing to type the
address every time. Blazer Web Browser can store up to 100 bookmarks or saved
pages, allowing you to open your favorite web pages quickly. Remember, a Blazer
Web Browser bookmark is different from a Favorite (see page 51).
1. Go to the page you want to bookmark.
2. Press Menu
3. From the Page menu, choose Add Bookmark (/A).
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4. If desired, change the Name and Description.
Phone, Web, &Messaging
5. Choose OK
6. Use the stylus to drag and drop the new bookmark into a slot on the current
page.To move the bookmark to a different page, drag and drop it on the page
icon
(see page 78 for more information about arranging bookmarks).
7. Choose OK.
Tip: You can make Bookmark view the default view when you launch the browser. From the
Options menu, choose Preferences, then select the Bookmarks icon
as your Initial View.
Saving a Page
Blazer Web Browser lets you save single pages for offline viewing.This feature
saves the page’s text and images onto your Treo, so you don’t need an Internet
connection to view the page’s content later.
1. Go to the page you want to save.
2. Press Menu
3. From the View menu, choose Save Page.
4. Choose OK.
5. Use the stylus to drag and drop the bookmark into a slot on the current page.
To move the bookmark to a different page, drag and drop it on the page icon.
6. Choose OK.
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Phone, Web, & Messaging
Viewing Bookmarks or Saved Pages
Bookmarks and saved pages both appear in Bookmark view. Saved pages are
indicated by a small triangle in the upper-right corner of the bookmark.
1. Choose the Bookmarks view icon
2. Choose the bookmark or saved page you want to view.
Editing or Deleting a Bookmark or Saved Page
1. From the Bookmarks view, press Menu
2. From the Bookmarks menu, choose Edit Bookmarks.
3. Choose the bookmark you want to edit or delete.
4. Enter the desired changes.
5. Choose OK.
Arranging bookmarks and saved pages
Blazer Web Browser includes 10 pages so that you can arrange bookmarks and
saved pages in a logical fashion. For example, you can store travel links on one
page, stock links on another, and business links on third page.
1. From the Bookmarks view, press Menu
2. From the Bookmarks menu, choose Edit Bookmarks.
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Page icons
Bookmark slots
3. Type a new title for this page.
5. Choose OK.
Downloading Files From a Web Page
Blazer Web Browser lets you download files that are usable on your Treo, such as
ring tones, new applications, or pictures that are tagged specifically for download.
When you download a file, it is automatically sent to the application that can use
the file. For example, if you download a JPEG image, it is stored in Picture Mail for
later viewing.
1. Go to the page that contains the link to the file you want to download.
2. Press Left or Right to highlight the link to the file, then press Center to
initiate the download process.
Note: You can only download files that you can open on your Treo. If you try to download a file
that does not have a corresponding application on your Treo, an error appears.
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Phone, Web, &Messaging
4. Use the stylus to drag and drop bookmarks into different slots on the current
page.To move a bookmark to a different page, drag and drop it on the page
icon.
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Phone, Web, & Messaging
Navigating Web Sites With Split Pages (Frames)
Some web sites split their pages into separate areas, each with their own scroll
bars.The easiest way to navigate these sites is to zoom in on one of the separate
areas.
1. Tap the area of the split page you want to enlarge. Make sure you tap an area
that is not a link, otherwise you will navigate to the selected link.
2. Tap the Magnifying Glass icon
at the bottom of the screen to expand the
selected area to fill the entire screen.The Magnifying Glass icon appears only
when a page is split into separate areas.
Copying Text From a Web Page
You can copy text from a web page and paste it in other applications.
1. Use the stylus to highlight the text you want to copy.
2. Press Menu
3. From the Edit menu, choose Copy (/C).
4. Go to the application in which you want to paste, then position the cursor
where you want to paste the text.
5. Press Menu
6. From the Edit menu, choose Paste (/P).
Dialing a Phone Number on a Web Page
Blazer Web Browser can dial most phone numbers that appear on web pages (see
page 41). If Blazer Web Browser does not recognize a phone number as dialable,
you can copy the phone number (as text) and paste it into the Phone Dial Pad (see
page 40).
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Email addresses often appear as links on web pages. After you configure an email
application on your Treo, you can select an email address link to create a message
to the selected address.
Using the History List
The History list stores the addresses of the most recent pages you visited in Blazer
Web Browser. If you want to go back to a page you remember visiting, but did not
bookmark the page, you can use the History list to jump directly to that page.
Items in the History list are sorted chronologically.
1. From the Page view, press Menu
2. From the Page menu, choose History (/H).
3. Press Down
to navigate through the list.
4. Choose the web page you want to load.
Finding Text on a Web Page
1. From the Page view, press Menu
2. From the Page menu, choose Find Text on Page.
3. Type the text you want to find.
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Creating Email from a Web Page
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Phone, Web, & Messaging
4. Check or uncheck the Wrap Search box to indicate whether you want the
search to wrap from the end of the page to the beginning when the end is
reached.
5. Choose Find to start the search.
Customizing Your Blazer Web Browser Settings
1. Press Menu
2. From the Options menu, choose Preferences.
3. Set any of the following preferences:
Home Page sets the web page that appears when you choose the Home
icon. Choosing Restore Default selects the original Spring PCS Vision page if
you changed it.
Initial view determines which view displays every time you launch Blazer Web
Browser.
Don’t show images selects whether you want images to appear when you load
a web page. If you don’t view images, web pages will load faster. If you
choose not to view images, you can still see any image by choosing the
placeholder box on the web page.
4. Choose Advanced and set any of the following preferences:
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Phone, Web, &Messaging
Set limit on memory for storing recently viewed pages (cache) sets the amount of
memory used for your cache. Pages are cached so they load faster the next
time you view them.
Memory Management enables you to free up memory on your device by
clearing the memory for recent pages, history and cookies.
Set Proxy sets up a proxy server to access the Internet. If your connection
requires a proxy server, please contact your Internet service provider or IT
administrator for this information.
Accept cookies allows some web sites to store personalized information on
your Treo. Some sites do not work properly unless you select this option.
5. Choose OK.
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Phone, Web, & Messaging
Business Connection
You can install the optional Business Connection application for secure, real-time
access to your Microsoft® Outlook® or Lotus Notes® company email, calendar,
business directory, and personal contacts. For more information and to sign up,
visit www.sprintpcs.com.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Get BC icon
4. Follow the onscreen instructions to download and install the software.
After you install the Business Connection application on your phone, you can
access it by pressing Messaging .
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Using Your Treo
Organizer Features
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Organizer
Calendar
Calendar is a powerful organizer application that helps you manage your schedule.
Displaying Your Calendar
Do any of the following:
Press Calendar
Use the 5-way navigation control
to move to another day, week, or month
(depending on the current view).
Choose Go, or press Menu
, then from the Options menu, choose Go to Day (/O).
Then choose a date from the calendar.
repeatedly to cycle through the various active views.
Creating an Event
You can enter events on your phone. However, if you have several appointments
to enter, it’s more efficient to use the Palm Desktop software or Microsoft Outlook
on your computer and then synchronize data between the Treo and your
computer. For more information, see page 108.
1. Press Calendar
2. Press Left
until you are in Day view.
and Right
to select the desired day.
3. Using the keyboard, type a starting time for the event. For example, type 53 for
5:30. (Remember to press Option
before typing numbers.)
4. Press Down
and type the ending time for the event.
5. Choose OK.
6. Type a description for the event.
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Selected day
Selected date
Start and
end times
Adding an Alarm to an Event
Organizer
1. In Calendar, select the event.
2. Choose Details.
Number of time units
Type of time units
3. Check the Alarm box and choose the number of minutes, hours, or days before
the event you would like to receive the alarm.
Note: The alarm for untimed events (see page 88) is defined by minutes, days, or hours before
midnight of the date of the event.
4. Choose OK.
When an alert occurs, the Alert screen displays all your pending alerts.Tap an
item’s description to jump to that item, or check the box to clear that item.
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Organizer
Creating an Untimed Event
An untimed event, such as a birthday or anniversary, does not occur at a particular
time.
1. Press Calendar
2. Press Left
until you are in Day view.
and Right
to go to the date of the event.
3. Make sure nothing is highlighted.
4. Type a description for the event.
Diamond
indicates an
untimed event
Tip: To enter a birthday or anniversary, create an untimed event. Then, from the Details screen,
choose Year as the repeat interval.
Scheduling a Repeating Event
1. Create an event, then highlight it.
2. Choose Details.
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3. Choose the Repeat box, then choose a repeat interval:
 For a birthday or anniversary, choose Year.
 For weekly events, choose the day(s) the event repeats.
 For monthly events, choose Day or Date to indicate the repeating method.
4. If the event has an ending date, choose the End on pick list, then select Choose
Date, and select the ending date.
5. Choose OK.
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This icon indicates a
repeating event
Editing or Deleting an Event
1. Highlight the event you want to reschedule.
2. Choose Details.
3. Change the date and time as needed, or choose Delete.
4. Choose OK.
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Customizing General Preferences for Your Calendar
1. Press Menu
2. From the Options menu, choose Preferences (/R).
3. Set any of the following preferences:
Start Time and End Time sets the beginning and end of the day shown on the
Calendar screens.
Event Duration sets the default duration of a new event.
Week Start sets the day on which the calendar week starts.
Initial View sets the view that appears when you launch Calendar.
Button Views sets the views that appear when you press Calendar
repeatedly. By default, you see Day and Month Views, but you can also
choose to see Week, Week with Text,Year, and List Views.
4. Choose Display Options to set any of the following:
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Show Time Bars activates the time bars that appear in the Day view.The time
bars show the duration of an event and illustrate event conflicts
Compress Day View controls how times appear in the Day view. When
Compress Day View is off, all time slots display. When it is on, start and end
times display for each event, but blank time slots toward the bottom of the
screen disappear to minimize scrolling.
Show PM Label displays a p after PM times.
Show End Times displays all time bars and time slots for end times of an event.
Auto-scroll Time displays events based on the time of day when the Day view
contains more than one screen of information.The up and down arrows at
the bottom-right corner indicate more information.
Float Advance at Midnight advances floating events to the next day at midnight
of the current day.
Show Completed Floating Events displays completed floating events.
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5. Choose OK to close the Display options dialog.
6. Choose OK.
Customizing To Do List Preferences for Your Calendar
You can display To Do List items in your calendar to keep on top of your tasks.
1. Press Calendar
2. Press Menu
until you are in Day view.
3. From the Options menu, choose To Do Preferences.
4. Set any of the following preferences:
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Show Categories determines which To Do List categories display in Calendar
Day view.
Priorities Displayed limits the display of To Do List items to those with a certain
priority.
Show Priority displays the priority assigned to an item.
Show Completed Items displays checked off items as well as unchecked items.
Show Undated Items displays To Do List items that do not have a Due Date
assigned.
Show Dated Items displays To Do List items that have a Due Date assigned.
Choose the pick list, then select how far in advance of the Due Date you
wish the item to appear in your calendar.
5. Choose OK.
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To Do List
You can use To Do List as a reminder of tasks you need to complete and to keep a
record of complete tasks.You can also display To Do List items in your calendar.
See page 91 for details.
Adding a To Do Item
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the To Do List icon
4. Choose New to create a new To Do item
5. Type the text of the To Do item.The text can be longer than one line.
6. Press Down
to deselect the To Do item.
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Setting Item Priority, Due Date, and Other Details
The Details dialog enables you to assign a priority level, due date, category, privacy
flag, and note to each item.
1. Highlight the item to which you want assign details.
2. Choose Details.
3. Set any of the following:
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Priority sets the Priority number for this item (1 is most important). Later you
can arrange your To Do List based on the importance of each item.
Category assigns the item to a specific category.
Due Date sets the due date for the item. Choose the Due Date pick list, then
select a due date.
Private indicates whether the item is private. Check this box to mark this
item private.
Note stores additional text you want to associate with the item.
4. Choose OK.
Tip: You can also set the priority by choosing the Priority number next to an item and selecting a
priority level from the list.
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Checking Off a To Do Item
You can set To Do List to record the date that you completed the To Do item, and
you can choose to show or hide completed items. Completed items remain in the
memory of your phone until you purge them.
1. Choose the item you want to check off.
2. Hold Option
and press Return
and press Return
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Tip: To uncheck the selected item, hold Option
Deleting a To Do Item
1. Highlight the item you want to delete.
2. Press Menu
3. From the Record menu, choose Delete Item (/D).
4. Choose OK.
Purging To Do Items
To save memory, you can purge all completed To Do List items.
1. Press Menu
2. From the Record menu, choose Purge.
3. Choose OK.
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Customizing To Do List
The Show Options dialog enables you to control the appearance of the To Do list
screen.
1. In the To Do list screen, choose Show.
2. Set any of the following preferences:
Sort by indicates the order in which your To Do items appear in the list.
Show Completed Items displays items checked off.
Show Only Due Items hides items that are not yet due.
Record Completion Date replaces due date with the completion date when you
complete (check) the item).
Show Due Dates displays item due dates, and inserts an exclamation mark next
to overdue items.Turning on this option also enables you to tap directly on
the due date in the To Do List to choose a new date.
Show Priorities displays the priority setting for each item.
Show Categories displays the category for each item.
3. Choose OK.
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Memo Pad
Memos are a great way to store notes on your Treo. Each memo can include 4,096
characters of text.
Creating a Memo
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Memo Pad icon
4. Enter the text you want to appear in the memo. Press Return
to new lines in the memo.
to move down
5. Choose Done.
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Tip: You can assign categories to your memos. Open the memo you want to change, choose the
pick list in the upper-right corner, then select a category.
Deleting a memo
1. Choose the memo you want to delete.
2. Press Menu
3. From the Record menu, choose Delete Item (/D).
4. Choose OK.
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CityTime
The CityTime world clock displays the day and time in your home city and in four
other cities around the globe. Whether you’re travelling or at home, it’s easy to
keep track of the best time to reach your business associates, friends, and family in
far away places.
Setting Your Home City
The Home City serves as a point of reference for your other city selections.The
Home City time reflects the current system time (unless you have changed
locations, below).The information displayed for all the other cities is based on the
day and time in your Home City.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the CityTime icon
4. Press Menu
5. From the Options menu, choose Select Home City (/H).
6. Choose the Home City pick list, then select the city closest to your location (in
the same time zone).
7. Choose OK.
Home city
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Selecting Remote Cities
In addition to your home city, you can display the day and time for four other cities
anywhere around the globe.These other cities are called remote cities.
1. Use the stylus to tap a pick list in the lower part of the CityTime screen, then
select the city closest to the city you want to display.
2. Choose the remaining pick lists, then select the other three cities you want to
display.
Adding Cities
If the city you want to display is not in the predefined list, you can use the Edit
Cities command to add it.
1. Press Menu
2. From the Options menu, choose Edit Cities (/E).
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3. Choose New.
4. Enter the city name and other information.
5. Choose OK.
Changing Locations
If you travel, you can easily coordinate the system time on your Treo with the local
time.
1. Press Menu
2. From the Utilities menu, choose Change Location (/L).
3. Choose the To pick list, then select your new location.
4. Choose OK.
CityTime Tips
CityTime does not automatically update the system time for Daylight Savings
Time.
Run your stylus over the map to see the time in other cities.
The shadow over the map represents nighttime moving across the globe.
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Calculator
Calculator includes a basic calculator, plus an advanced calculator with scientific,
financial and conversion functions. You can tap the screen or use the keyboard to
input numbers.
Switching Between Basic and Advanced Calculator Modes
1. Press Menu
2. From the Options menu, choose Toggle Mode (/M).
Selecting Functions in Advanced Calculator Mode
1. Switch to Advanced Calculator mode (see above)
2. Choose the pick list near the upper-left part of the screen,
then select the Advanced Calculator function you would like
to use:
 Math provides advanced mathematical functions such as
exponents, roots and logarithms.
 Trig provides trigonometric functions such as sine, cosine,
tangent and variants.
 Finance provides financial calculator functions such as APR and amortization.
 Logic displays hexadecimal characters in the keypad, plus logic functions
such as and, not, or and xor. In place of Float/Degrees (see below), this view
includes options for class (bin, oct, SDec, UDec, hex) and bits (8, 16, 32).
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Statistics provides statistical functions such as sum, factorial and random
number generator.
Weight/Temp provides weight and temperature conversions for metric and
English values.
Length provides length conversions for metric and English values.
Area provides area conversions for metric, traditional and English values.
Volume provides volume conversions for metric and English values.
4. Choose the pick list near the upper-right of the screen, then
select whether you want to display numbers in degrees, radians
or grads.
Tip: To access a list of mathematical constants such as Avogadro’s number or the speed of light,
choose Con.
Storing and Recalling Numbers in Advanced Mode
To store a number in one of ten memory slots, choose Sto.
To recall a stored number, choose Rcl.
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3. Choose the pick list near the upper-middle of the screen,
then select how to display decimal values:
 Float (Floating point). Position of decimal point varies
according to calculation results.
 Fixed (x) (Fixed point). Enter an integer for the number of decimal places to
display, then select Fixed (x) to round calculations to that decimal place.
 Sci (x) (Scientific notation). Enter an integer for the number of decimal places to
display, then select Sci (x) to round calculations to that decimal place using
scientific notation.
 Eng (x) (Engineering notation). Enter an integer for the number of decimal places
to display, then select Eng (c) to round calculations to that decimal place
using engineering notation.
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Looking Up Contacts and Other Information
With the built-in search features on your Treo, you can find information quickly:
Name Lookup enables you to dial your Contacts by name. It locates people’s
phone numbers when you’re in the Contacts list.
Find searches through the text in all the applications on your Treo, always
starting with the current application.
Name Lookup
You can access Name Lookup directly from the Contacts list.This feature helps
you locate Contacts quickly by entering just a few letters of a Contact’s name.
1. Press Phone
2. Use the 5-way navigation control
to access the Contacts list.
3. From the Contacts list, enter the first few letters of the contact you want to
find.You can enter:
First name (JOH for John) or
Last name (SMI for Smith) or
First name initial and last name (JSM for John Smith)
For example, entering SM displays Smilla Anderson, John Smith, and Sally Martin as
shown above. Entering JSM finds only John Smith.
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4. Do one of the following:
 Highlight the contact name, then press Center to view the contents of the
record.
 Highlight any phone number, then press Center to dial.
Tip: To access Name Lookup in other applications, choose the Lookup button if it appears.
Using Find
The Find feature locates any text in the built-in applications and databases, and in
some third-party applications.The Find feature performs an exact search on a
character string, including characters that are parts of words. Find is not casesensitive and it locates any word that begins with the text you enter. For example,
entering “plan” finds “planet,” but not “airplane.”
then Shift
to open the Find dialog.
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1. Press Option
2. Enter the text you want to find.
3. Choose OK to start the search.
4. In the search results, choose the text you want to review, or choose Find More
to search additional applications.
Tip: To search by company for a person’s name you can’t remember, open Find, and type the
name of the company.
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Beaming Information
Your Treo is equipped with an IR (infrared) port that lets you beam information to
another Palm Powered device with an IR port.The IR port is located on the top of
your Treo, between the Wireless Mode button
and the ringer switch, behind
the small dark shield.
IR port
For best results, the path between the two devices must be clear of obstacles, and
both devices kept stationary. If you have difficulty beaming, shorten the distance
and avoid bright sunlight.
Beaming a Record
1. Choose the record or category you want to beam.
2. Press Menu
3. From the Record menu, choose one of the following:
Beam (/B) sends an individual record.
Beam Category (/Y) sends all records in the current category.
4. When the Beam Status dialog appears, point the IR port on your Treo directly
at the IR port of the receiving device.
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–
Alt
@ O '
I :
Tip: Beam your business card. From any Phone view, press Menu
, then press M.
Beaming an Application
Not all applications can be beamed. A lock icon
next to applications that cannot be beamed.
1. Press Applications Launcher
2. Press Menu
appears on the Beam screen
3. From the App menu, choose Beam (/B).
4. Choose the Beam From pick list, then select whether the application you want
to beam is located on your Treo or an expansion card.
5. Choose the application you want to transfer.
6. Choose Beam.
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5. Wait for the Beam Status dialog to indicate that the transfer is complete before
you continue using your Treo.
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7. When the Beam Status dialog appears, point the IR port on your Treo directly
at the IR port of the receiving device.
8. Wait for the Beam Status dialog to indicate that the transfer is complete before
you continue using your Treo.
Receiving Beamed Information
You can store a beamed entries and applications on your phone, or send them to
an expansion card inserted in the expansion slot.
1. Turn on your screen.
2. Point the IR port on your Treo directly at the IR port of the transmitting device
to open the Beam Status dialog.
3. When the Beam dialog appears, choose a category or expansion card. If you
don’t choose a category, the item goes in the Unfiled category.
4. Press Up
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to receive the beam or press Down
to refuse it.
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Managing Applications
on Your Treo
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Managing Applications
Synchronizing Contacts and Other Personal Data
We strongly recommend that you synchronize your Treo and computer frequently
to keep your information up-to-date (and backed up) in both locations.
Before you can synchronize your contacts and other personal data, you must install
the Palm Desktop software from the CD that came with your Treo. See page 21 for
instructions.
1. Connect your Treo to your computer as described on page 20.
2. Press the HotSync button on the cable.
HotSync
Button
3. Wait for your Treo to display a message indicating that the process is complete.
 If nothing happens, make sure that you installed the Palm Desktop software
and that the HotSync Manager application is running on your computer
 If you want to synchronize data with applications other than Palm Desktop
or Microsoft Outlook, you need to purchase additional third-party conduit
software.
 If you have any problems performing a HotSync operation, see pages 157159 for troubleshooting suggestions.
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Installing Applications
Your Treo comes with several applications built-in and ready to use.You can also
install any of the more than 16,000 third-party Palm OS applications for use on
your Treo, such as business software, games, and other applications.
When you download an application to your computer, it is probably in a
compressed format such as a .zip or .sit file. If the file is compressed, you need to
use a decompression utility on your computer, before you install applications on
your Treo.
Before you can install an application on your Treo, you need to have the Palm
Desktop synchronization software installed on your computer. See page 21.
Installing Applications From the Internet
You can install Palm OS applications directly from the Internet, using the Blazer
Web Browser. When you download an application, it automatically installs on your
Treo. Remember: Palm OS applications have .prc or .pdb at the end of their
filenames.
1. Launch the Blazer Web Browser (see page 75).
2. Go to the page that contains the link to the application you want to download.
3. Press Left or Right to highlight the link to the file, then press Center to
initiate the download process.
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Managing Applications
These instructions tell you how to install basic .prc (Palm OS application) and .pdb
(Palm OS database) files onto your Treo. Some Palm OS software uses an automatic
installer or wizard to guide you through the process. Consult the documentation
that came with the software for details about how to install a particular piece of
software.Treo is not compatible with .pqa files.
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Managing Applications
Installing Applications From a Windows Computer
1. Double-click the .prc or .pdb file you want to install on your Treo.
2. A dialog may appear with a User drop-down list. Select your User Name from
the list.
3. The Install Tool window appears. If you would like to install additional files,
simply drag and drop them into the space in this window.
4. If you want to install an application to an expansion card, click Change
Destination. Click the arrows to move the application to the expansion card
pane, then click OK.
5. Click Done.
6. Perform a HotSync operation to install the application(s) on your Treo.
Tip: On a Windows computer, you can also access the Install Tool dialog by selecting Install Tool
under Handspring on the Start menu or from the Programs folder.
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Installing Applications From a Macintosh Computer
1. On your Macintosh, launch Palm Desktop.
2. From the HotSync menu, choose Install Handheld Files.
3. Select the User Name that corresponds to your Treo phone from the User dropdown menu.
4. Click Add To List.
5. Locate the .prc or .pdb file you want to install on your Treo. Highlight it and click
Add File.
6. Perform a HotSync operation to install the application(s) on your Treo.
Managing Applications
Getting Help With Third-Party Applications
If a you encounter a problem with a third-party application (such as an error
message), contact the application’s author or vendor. For general troubleshooting
of third-party applications, see page 162.
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Managing Applications
Removing Applications
If you decide that you no longer need an application, or want to free up memory
on your Treo, you can remove applications from your Treo or an expansion card.
You can remove only applications, patches, and extensions that you install; you
cannot remove the built-in applications that reside in the ROM portion of your
Treo.These applications appear with a lock icon
next to them.
Applications deleted from your phone are kept on your computer, in the Archive
folder of your user folder.
1. Press Applications Launcher
2. Press Menu
3. From the Options menu, choose Delete (/D).
4. If you want to remove an application from an expansion card, insert the card
into your Treo.
5. Choose the Delete From pick list, then select the location of the application you
want to remove.
6. Choose the application that you want to remove.
7. Choose Delete to finish.
8. Perform a HotSync operation to remove the application from the Backup folder
on your computer.
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Manually Deleting Applications From Your Computer
If an application you delete re-appears on your device, you may need to manually
delete it from your computer.
1. Locate your Backup folder on your computer.
 Windows: C:\Program Files\Handspring\user name.
 Macintosh: Mac HD\Applications\Palm\Users\user name.
 If you upgraded from a previous version of Palm Desktop software, your
backup folder may be located in the Palm folder.
2. If you find a .prc or .pdb file for the application you just removed, delete the
file from the Backup folder.
Managing Applications
3. Delete the file from your Treo again.
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Managing Applications
Using Application Info
The Info screens display basic statistics about the applications on your Treo.
1. Press Applications Launcher
2. Press Menu
3. From the App menu, choose Info.
4. At the bottom of the screen, choose the type of information you want to view:
Version displays the version numbers of applications on your Treo.
Size displays the size (in kilobytes) of applications and data on your Treo.
Records displays the number of entries in different applications on your Treo.
5. Choose Done.
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Using Expansion Cards
The expansion slot on your Treo enables you to add Secure Digital (SD) cards and
MultiMedia Cards (MMC) to extend the storage capacity of your Treo. Although SD
cards are faster than MMC cards for reading and writing data, you can use either
type of expansion card to store:
Although expansion cards are sold separately, your Treo includes a mock, nonfunctional card inside the expansion slot. When you do not have a functioning
card inside the expansion slot, reinsert the mock card to protect the slot opening.
Inserting and Removing Expansion Cards
When you insert an expansion card, the card name appears as a category with a
card icon next to the name.To switch between the applications on the expansion
card and your phone, choose the category pick list in the upper-right corner, then
select another category.
1. Press down and release the mock card.
2. After you feel the expansion slot eject the mock card, remove the card from the
expansion slot.
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Managing Applications
Pictures
MP3 audio files
Games
eBooks
Applications
Databases
... and more.
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Managing Applications
3. Hold your Treo with the screen facing you and the card with the notch in the
lower-right corner next to the camera lens.
4. Insert the card into the expansion slot until you feel the card lock into place
and hear the confirmation tone.
Camera lens
Notch
5. When you’re done using the expansion card, repeat steps 1 and 2 to remove
the expansion card.
6. Reinsert the mock card to keep the expansion slot clean.
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Launching Applications on an Expansion Card
After you insert an expansion card in the expansion slot, you can launch any of the
applications stored on the expansion card, provided you have enough free space
in the internal memory of your Treo to accommodate the program.
1. Insert the expansion card into the expansion slot.The Applications Launcher
automatically appears.
2. Choose the icon for the application you want to launch.
Managing Applications
3. Press Center to launch the application.
Copying Applications to an Expansion Card
You can copy applications between your Treo and your expansion card.
Note: Before you copy an application to an expansion card, make sure that it is compatible with
Palm OS version 5.2 or higher. Some applications do not work with expansion cards and do not
allow you to store data files in a location that is separate from the application.
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Managing Applications
1. Press Applications Launcher
2. Press Menu
3. From the App menu, choose Copy (/C).
4. Choose the Copy To pick list, then select the destination: card name, or Phone.
5. Choose the From pick list, then select the location of the application you want
to copy: card name, or Phone.
6. Highlight the application you want to copy.
7. Choose Copy to finish.
Tip: You can install an application directly to an expansion card, instead of copying it from Treo’s
main memory. See page 109 for details.
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Viewing Expansion Card Information
The Card Info application displays general information about the expansion card
that is currently in the expansion slot and it enables you to rename and format a
card.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Card Info icon
Managing Applications
Renaming an Expansion Card
If you change the contents of an expansion card, you may at some point want to
rename the card to better match its contents.
1. Insert the expansion card into the expansion slot.The Applications Launcher
automatically appears.
2. Choose the Card Info icon
3. Press Menu
4. From the Card menu, choose Rename Card (/R).
5. Type a new name for the card.
6. Choose OK.
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Managing Applications
Formatting an Expansion Card
Formatting an expansion card is similar to formatting a diskette on a computer.
When you format an expansion card, you erase all the data stored on the card and
prepare it to a blank state.
1. Insert the expansion card into the expansion slot.The Applications Launcher
automatically appears.
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Card Info icon
4. Press Menu
5. From the Card menu, choose Format Card (/F).
6. Type a new name for the card.
7. Choose OK.
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Customizing Your Treo
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Customizing
Phone settings
There are several Phone settings you can use to customize your Treo.You can
select ring and alert tones, adjust call volume, assign a Caller ID picture to a
contact, and even choose wallpaper for the Phone application screen
Selecting Ring Tones and SMS Alert Tones
You can set different tones and volumes for incoming phone calls, Calendar
alarms, and SMS alerts.
Tip: Want more ring tones? You can download any MIDI file from the web and use it as your ring
tone (see page 79). The MIDI files you download appear in the list of tones when you follow the
steps below.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
4. Choose the pick list in the upper-right corner, then select Sound.
5. Choose the Application pick list, then select Phone, Calendar, or SMS.
6. Choose the Volume box.
7. Choose each pick list, then select an alert volume.
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8. Choose the Tones box.
9. Depending on the application, select alert tones from the pick lists that appear:
Phone
Known Caller Tone for an incoming call from someone in your Contacts or
Favorites.
 Unknown Caller Tone for an incoming call from someone identified by Caller ID
who is not in your Contacts or Favorites.
 Roaming Tone for incoming calls when you’re outside your home mobile
network.
 Voicemail Tone to alert you of a new voicemail.
 Service Tone to warn you of a service change, such as moving into and out of
a mobile network coverage area.
Calendar
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Customizing
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Customizing
Alarm Sound sets the tone played the first time your alarm goes off.
 Reminder Sound sets the tone played if an alarm is not acknowledged and the
alarm repeats itself.
 Play Sound sets the number of times an alert tone plays during the alarm
sequence.
 Repeat Alarm sets the number of times the alarm repeats if it is not
acknowledged.
 Every sets the interval between alarm repeats if it is not acknowledged.
 Alarm Preset sets the default number of minutes, hours, or days before the
event that the alarm goes off.
SMS
Message Tone notifies you when a new SMS message arrives.
Tip: You can also preview, send, and delete sounds, such as ring tones, on your phone. From
Sound Preferences, choose the Tones box. Choose Manage, then choose Play, Send, or Edit to
perform the corresponding action.
Adjusting Volume Settings
124
While a call is in progress, or while using the personal speakerphone, press the
volume buttons on the side of your Treo to adjust call volume.
When a call is not in progress, press the volume buttons on the side of your
Treo to adjust the ringer volume.
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Assigning a Caller ID Picture
1. Press Phone
2. Press Up
to access your Favorites buttons.
3. Highlight the Favorites button you want to give a picture caller ID.
4. Press Menu
5. From the Edit menu, choose Edit Favorites Button (/E).
6. Choose More.
Customizing
7. Choose Select Image.
8. Choose the picture you want to assign to the selected Favorites button.
9. Choose Select.
10.Choose OK.
Choosing Wallpaper for the Phone screen
If you have images stored on your Treo (see page 63), you can select different
wallpaper for the Phone screen.
1. Press Phone
2. Press Menu
3. From the Options menu, choose Display Preferences (/Q).
4. Choose the pick list at the top of the screen, then select Show Wallpaper.
5. Choose a Wallpaper image for your Phone screen.
6. Choose OK.
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Customizing
System Sound Settings
You can immediately silence all sounds on your Treo, including phone ring tones,
Calendar alerts, and system sounds. If the ringer switch is set to no sound, the
ringer setting overrides the sound settings and all sounds are turned off.This does
not, however, mute the speaker on your Treo during a phone call.
1. Slide the ringer switch to Sound Mode Off
2. To hear all sounds again, slide the ringer switch to Sound Mode On
When you slide the ringer switch, it does not affect the software settings for the
sounds on your Treo. For example, if the Phone ring volume is set to 7, sliding the
ringer switch to Sound Mode Off does not change this setting, but you will not
hear the phone ring because of the ringer switch position.Your Treo includes a
silent alarm that vibrates when the ringer switch is set to Sound Mode Off.
Ringer switch
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Display and Appearance
Turning on the keyboard backlight
When you turn on night mode, the keyboard backlight illuminates the keys, and
the screen dims slightly.
1. Press Option
then
2. To turn off the backlight, press Option
then
again.
Adjusting the Contrast and Brightness
Depending on the lighting conditions in which you’re using your Treo, you may
need to adjust the screen contrast and brightness.
1. Press Applications Launcher
3. Choose the Prefs icon
Customizing
2. Choose the pick list in the upper-right corner, then select All.
4. Choose the pick list in the upper-right corner, then select Display.
5. Choose the brightness slider, and use Left
6. Choose the contrast slider, and use Left
and Right
and Right
to adjust brightness.
to adjust contrast.
Changing the Screen Font
You can change the screen font in Calendar, Contacts, Memo Pad, SMS, and To Do.
1. Launch the application in which you want to change the font.
2. Press Menu
3. From the Options menu, choose Font (/F).
4. Choose a font style:
Small
Small Large
bold
Large
bold
5. Choose OK.
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Customizing
Aligning the Touchscreen
Occasionally, your Treo touchscreen may need to be readjusted. If it is out of
alignment, you may see the wrong feature being activated when you tap the
screen.To fix the problem, you can realign the touchscreen any time.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
4. Choose the pick list in the upper-right corner, then select Display.
5. Choose Touchscreen.
6. Follow the onscreen instructions.
Changing the System Color Scheme
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
4. Choose the pick list in the upper-right corner, then select General.
5. Choose the Colors pick list, then select a color scheme.
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Applications Launcher Settings
You can change the Applications Launcher settings on your Treo so that you can
easily access the applications you use most often.You can arrange and display your
applications by category, reassign the buttons on your Treo, and choose default
applications for specific tasks.
Arranging Applications by Category
The category feature enables you to manage the groups of application icons that
appear in the Applications Launcher.You can assign an application to a category
and then display just a specific category or all of your applications.
1. Press Applications Launcher
2. Press Menu
Customizing
3. From the App menu, choose Category (/Y).
4. Choose the pick list next to each application, then select a category.
5. Choose Done.
Tip: To create a new category, choose the category pick list, then select Edit Categories. Choose
New, then enter the category name. Choose OK to close the dialog, then choose OK.
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Customizing
Displaying Applications by Category
Do one of the following:
Press Applications Launcher
repeatedly to cycle through all your categories.
Choose the pick list in the upper-right corner, then select the category you
want to display.
Choosing the Applications Launcher Display
By default, the Applications Launcher displays each application as an icon. As an
alternative, you can view a list of applications.The list view is particularly useful
when you have several applications in a category.
1. Press Applications Launcher
2. Press Menu
3. From the Options menu, choose Preferences (/R).
4. Choose the View By pick list, then select List.
5. Choose OK.
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Button Settings
Buttons Preferences
Buttons Preferences enable you to choose which applications are associated with
the buttons on the front of your Treo and the HotSync button on the cable.You
can also change the applications associated with these buttons when they are used
in combination with the Option
key.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
4. Choose the pick list in the upper-right corner, then select Buttons.
Customizing
5. Choose the pick list next to the button or key combination you want to reassign, then select the application you want to assign to that button or key
combination.
Tips: You can also choose HotSync to pick an application to launch from the HotSync button on
the cable. To restore all of the buttons and key combinations to their factory settings, choose
Default.
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Customizing
Setting Default Applications
Sometimes, one application looks for another application to handle some data (for
example, a mail application might launch a browser when you choose a link in an
email message). Default Apps Preferences enable you to designate a specific
application as the default handler for a particular type of data. For example, you
can choose Blazer Web Browser as the default web browser.
1. Press Applications Launcher
2. Choose the Prefs icon
3. Choose the pick list in the upper-right corner, then select Default Apps.
4. Choose each pick list, then select the application you want to associate with
that function.
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Date and Time Settings
Setting the Date and Time
Date & Time Preferences enable you to set the time, date, time zone, and daylight
savings setting for your Treo. By default, your phone synchronizes the date and
time with the PCS network when Wireless Mode is on and you are inside a
coverage area.
To manually set the date and time, follow these steps:
1. Press Applications Launcher
2. Choose the Prefs icon
3. Choose the pick list in the upper-right corner, then select Date & Time.
Customizing
4. Uncheck the Enable Local Network Time box.
5. Choose the Set Date box. Highlight the current year, month, and date, then
press Center to set the date.
6. Choose the Set Time box. Using the stylus, tap the up and down arrows to select
the current time, then choose OK to set the time.
7. Choose the Set Time Zone box. Choose the time zone for your location, then
choose OK to set the time zone.
8. Choose the Daylight Saving pick list, then select On or Off.
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Customizing
Setting Date and Time Formats
Formats Preferences enable you to choose number conventions based on
geographic regions. For example, in the United Kingdom, time often is expressed
using a 24-hour clock. In the United States, time is expressed using a 12-hour clock
with an AM or PM suffix. All the built-in applications on your Treo use the Format
Preferences settings.
1. Press Applications Launcher
2. Choose the Prefs icon
3. Choose the pick list in the upper-right corner, then select Formats.
4. Set any of the following preferences:
134
Preset to sets the standard number conventions for your country. When you
select a country, the other Formats Preferences are automatically set to that
country’s conventions.You can also edit each option individually.
Time sets the time format. Select HH:MM to display a 24-hour clock.
Date sets the date format.
Week starts sets the first day of the week (usually Sunday or Monday) for all
applications that include a calendar.
Numbers sets the format for numbers with decimal points and commas.
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General Preferences
General Preferences enable you to set the auto shutoff interval, the beam receive
feature, sounds, and screen colors for your Treo.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
4. Choose the pick list in the upper-right corner, then select General.
Customizing
5. Set any of the following preferences:
Auto-off After conserves battery power by automatically turning off your
phone’s screen after the specified time period elapses. It does not turn off
Wireless Mode so you can still receive calls, email, and SMS messages after
the automatic shutoff period.
System Sound sets the volume for system beeps and alerts.
Alarm Sound sets the volume for Calendar and To Do List alarms and alerts.
Game Sound sets the volume for game sounds.
Beam Receive sets the setting for whether you want your Treo to receive
beamed information.
Colors chooses the set of predefined colors for the system display.
Note: The System Sound and Game Sound volume settings apply only when the ringer switch is
set to the on position.
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Customizing
Locking Your Phone and Data
Your Treo includes several features that help you protect your phone from
inadvertent use and keep your data private.The built-in security software enables
you to use your Treo for emergency calls even if the handset is locked.
Keyguard manually disables all buttons and the touchscreen to prevent
accidental presses in your briefcase or pocket.
Auto-Keyguard and Touchscreen Lockout automatically enables Keyguard after a
period of inactivity, and lets you disable the touchscreen during an active call or
call alert.
Phone Lock prevents phone calls without a password
System Password Lock prevents anyone from seeing any data on your Treo
without a password
Private Records masks or hides items marked as private, and requires a password
to view them.
Keyguard
Your Treo includes a feature that locks the keyboard, so that you don’t accidentally
press buttons or activate screen items while the phone is in a pocket or bag.
1. With the screen on, press Option
and Screen
to enable Keyguard.
2. To disable Keyguard, press and hold Center.
Auto-Keyguard and Touchscreen Lockout
Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
4. Choose the pick list in the upper-right corner, then select Keyguard.
5. Set any of the following preferences:
136
Auto-Keyguard sets the period of inactivity that passes before the keyboard
automatically locks.
Disable touchscreen when sets the conditions that disable the touchscreen.
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Phone Lock
You can lock your phone to prevent unauthorized voice and data calls. When your
phone is locked, you must enter the correct code to unlock it.You can, however,
still place emergency calls when your phone is locked.
1. Press Phone
2. Press Menu
3. From the Options menu, choose Phone Lock (/L).
4. (Optional.) Choose Advanced, enter up to three numbers (in addition to 911)
that you can dial when your phone is locked, and then choose OK.
5. Choose one of the following Lock Wireless Mode options:
6. When prompted, enter the lock code and choose OK. Unless you changed your
lock code, the lock code is the last four digits of your phone number.
7. If you want to change the lock code, choose Change Lock Code, enter a new lock
code, then choose OK to accept it. Repeat this step to verify the new lock code.
8. Based on the option you selected in step 5, do one of the following to lock
your phone:
 For On Wireless Mode power off, turn off Wireless Mode.
 For Immediately, choose OK.
9. To unlock Wireless Mode, dial a number, enter your lock code, then choose OK.
Note: To permanently unlock your phone, choose Phone Lock (/L) from the Options menu and
uncheck the On Wireless Mode power off box. Your lock code is required to change this setting.
137
Customizing
On Wireless Mode power off locks your phone each time you turn off Wireless
Mode. When this setting is active, you must enter your lock code each time
you turn Wireless Mode on again.
Immediately locks your phone when you choose OK.The next time you turn
Wireless Mode on again you must enter your lock code. After that, you can
turn Wireless Mode on again without entering your lock code.
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Customizing
System Password Lock
To protect your personal information, you can lock the system so that you need to
enter your password to access any of your data or use other features of your Treo.
Important: If you lock your system, you must enter the exact password to unlock it. If you forget
the password, you need to perform a hard reset to resume using your phone. Performing a hard
reset deletes all the records in your phone. However, you can restore all previously
synchronized data at the next HotSync operation (see page 157).
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Security icon
4. Choose the Password box.
5. Assign a password and a password hint to your Treo.
6. Choose the Auto Lock Handheld box.
7. When prompted, enter your password.
8. Choose one of the following options:
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Setting Owner Preferences
You can use Owner Preferences to record information that you want to associate
with your Treo, such as your name, company name, and phone number. If you
lock your keyboard, the Owner Preferences information appears on the screen
that requests your password to unlock it, and you must also enter your password to
change the Owner Preferences information.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
4. Choose the pick list in the upper-right corner, then select Owner.
139
Customizing
Never prevents your Treo from locking automatically.You can still lock your
system manually by choosing Lock & Turn Off, and then choosing Off & Lock.
On power off locks your Treo when you turn off the screen, or when it shuts
off with the auto-off feature.
At a preset time locks your Treo at a specific time of day.
After a preset delay locks your Treo after a period of inactivity.
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Customizing
5. If you assigned a password with the Security application, choose Unlock, enter
your password, then choose OK to continue.
6. Type the text that you want to appear in the Owner Preferences screen.
Private Records
In most applications you can mark individual entries as private. All private entries
remain visible and accessible until you select the Security setting to hide or mask
them. When you hide entries, they do not appear anywhere in the application.
When you mask entries, a visual placeholder appears where the entry would
normally appear. However, as a security measure, masked Contacts records are
temporarily hidden when you perform a search. So you will not see a placeholder
for masked entries when viewing the results of a Lookup or Find request.
If you define a password, you must enter it to display private entries. If you do not
define a password, you (or anyone else) can reveal private entries without a
password.
1. Display the entry that you want to mark private.
2. Choose Details.
3. Check the Private box.
4. Choose OK.
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Hiding or Masking All Private Records
1. Make sure the records you want to mask are marked private.
2. Press Applications Launcher
3. Choose the pick list in the upper-right corner, then select All.
4. Choose the Security icon
5. Choose the Current Privacy pick list, then select either Hide Records or Mask
Records.
Viewing All Private Records
1. Make sure the records you want to mask are marked private.
2. Press Applications Launcher
4. Choose the Security icon
5. Choose the Current Privacy pick list, then select Show Records.
6. If the Show Private Records dialog appears, enter your password, then choose
OK.
Viewing Private Entries in a Specific Application
1. Launch the application that contains the private entries you want to display.
2. Press Menu
3. From the Options menu, choose Security (/H).
4. Choose the Current Privacy pick list, then select Show Records.
5. Choose OK.
141
Customizing
3. Choose the pick list in the upper-right corner, then select All.
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Customizing
Security and Palm Desktop (Windows)
Palm Desktop for Windows observes the security password for your Treo. If you
forget your Treo password, you cannot view your data in Palm Desktop. You can
change your password, but all records marked as Private will be deleted.You can
restore these records at the next HotSync operation.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Security icon
4. Choose the Password box.
5. Choose the Lost Password box.
6. Choose Yes.
If you want additional security for Palm Desktop files, you may wish to purchase a
third-party solution.
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Additional Features
Location
Your PCS Phone is equipped with a Location feature for use in connection with
location-based services which may be available in the future. Currently the
location information is used to help identify your longitude and latitude position
during an emergency call.
Customizing
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Customizing
Accessories for Your Phone
Sprint Accessories
These and other accessories are available for purchase at your local Sprint Store.You
can also call the PCS Accessory Hotline (1-800-974-2221) or visit www.sprintpcs.com.
Next day delivery is offered in select areas.
Extended Battery
Provides up to 3 hours of continuous talk time or up to 1 week of continuous standby time.
Stylus
Provides a replacement or spare stylus for your phone.
Handspring Accessories
These and other accessories are available for purchase from Handspring at
www.handspring.com.
Next day delivery is offered in select areas.
Vehicle Power Charger
Charges your phone in your vehicle using the car lighter socket.
Serial HotSync Cable
Enables you to synchronize via a serial port on your computer.This is required for
computers running Windows NT.
USB HotSync Cable
Provides an extra cable for quick USB synchronization of data between your Treo
and PC or Macintosh computer using a USB port.
USB Docking Cradle
Provides a convenient and elegant desktop solution for synchronizing data and
charging your phone with any USB-enabled PC or Macintosh computer.
Extra AC Charger
Provides an extra 100 - 240 volt AC charger for your phone.
International Travel Adapters
Provides snap-on adapters for continental Europe, the United Kingdom, and Australia. For
use with the Extra AC Charger only.
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Leather Side Case With Belt Clip
Clips to your belt or bag and provides both quick access and protection for your phone.
Stereo Headphone Adapter
Converts a mini-stereo phone connector to a 2.5mm connector so that it is
compatible with the headphone jack on your phone.This enables you to listen to
MP3 files on your Treo with your own stereo headphones.
Customizing
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Customizing
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Help
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Help
This section presents answers to the questions and issues you are most likely to
have while using your Treo phone.
Launching the Tutorial
Your Treo includes a built-in tutorial to teach you the basics. Launch it any time,
anywhere.
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Tutorial icon
4. Follow the instructions and learn all about your Treo.The Tutorial will walk
you through the basics.
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Upgrading From Another Palm Powered Device
Note for Macintosh Users: A special README file on the Treo 600 CD contains instructions to
make sure you don’t encounter compatibility issues when you upgrade to Treo 600. Follow the
instructions in this README file for a smooth transition.
To transfer all compatible applications and data from your previous device to your
new Treo:
1. Perform a HotSync operation with your old device and your old desktop
software to back up your data one last time.
2. Install the Palm Desktop synchronization software from the CD that came with
your Treo (see page 21). During the installation process, perform a HotSync
operation with your new Treo.When prompted to choose a user name for your
new Treo, be sure to select the existing user name for your old device.
Help
3. Some third-party applications may be quarantined by the HotSync Manager
because they are not compatible with the Palm OS 5.2 on your Treo. Do not
manually install any quarantined files.
4. If you plan to continue using your old device, perform a hard reset (see page
153) to remove its associated user name. Each device you synchronize with
your computer must have a unique name.The next time you synchronize with
your old device, be sure to assign it a new user name.
After upgrading, there are a few things you need to know about your new Treo:
Address Book is now called Contacts.To launch Contacts, press Phone , then
use the 5-way navigation control
to choose Contacts.
Date Book+ is now called Calendar. Press Calendar
to launch.
Applications Launcher. Some previous Palm Powered devices called this the Home
screen.To access this screen, press Applications Launcher .
Find. Some previous Palm Powered devices launched this global search engine
by tapping the magnifying glass icon in the Graffiti area. Now you can access it
by pressing Option
and Shift
together.
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Help
150
Menu commands. Users familiar with Graffiti’s Menu launch command can now
access system menus by pressing Menu
.To access a menu shortcut, press
Menu
, then the letter for the shortcut. See page 32.
Backlight.Treo includes a keyboard backlight that also dims the screen slightly
for low light conditions. While your Treo screen is on, press Option
then
to turn on the keyboard backlight.
Center button. If you used a previous Treo phone, you might be accustomed to
pressing Spacebar to activate commands or dial numbers. With this Treo phone,
we recommend pressing Center instead.
Screen button.The fourth button on the right is used to control the screen and is
not an application button. However, you can remap this button to your favorite
application if you wish. See page 131.
Internet connection.This Treo was designed to work on the Sprint PCS Vision
Network. When you sign up for a PCS Vision account, these settings are
automatically transferred to your Treo; you don't need to do any extra setup. If
you have trouble connecting to the Internet, you may need to contact Sprint
and ask them to re-provision your Treo 600 for PCS Vision.
5-way navigation compatibility. Some Palm OS 5 applications are optimized for 5way navigation on devices other than Treo.Therefore you may notice
inconsistencies with software that is not designed with Treo in mind. Contact
the application’s author or vendor to learn if a version that is optimized for Treo
is available.
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Trouble Installing Palm Desktop?
The software included with your Treo installs the drivers that let you synchronize
with Palm Desktop software or Microsoft Outlook for Windows. If you want to
synchronize with a different Personal Information Management (PIM) application,
you must install a third-party solution. Contact the PIM’s author or vendor to learn
if software is available for the PIM.
1. Restart your computer.
2. Quit any active applications, including virus scanners and Internet security
applications.
3. Make sure you’re installing the version of Palm Desktop that came on the CD
with your Treo. Other versions of Palm Desktop may not work with this Treo.
Help
4. Make sure your computer profile includes administrator rights to install
software. In large organizations, these are usually granted by the system
administrator.
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Help
Resetting Your Treo
Soft Reset
A soft reset is similar to restarting a computer. If your Treo is not responding or
you have trouble synchronizing with your computer, a soft reset may help. Unless
your battery is extremely low, a soft reset should not affect your data.
1. Unscrew the stylus tip to access the reset tool.
2. Use the reset tool to gently press the reset button on the back of your Treo.
System Reset
A system reset, also called a safe or warm reset, tells your Treo to stop what it’s
doing and start over again without loading any system extras. If your Treo loops or
freezes during a soft reset, a system reset may help. Performing a system reset
allows you to get out of an endless loop in order to uninstall a third-party
application causing the looping. Unless your battery is extremely low, a system
reset should not affect your data.
If you need to perform a system reset and disable conflicting applications, always
end the process with a soft reset.This returns your Treo to normal operation.
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1. Unscrew the stylus tip to access the reset tool.
2. While holding Up
back of your Treo.
, use the reset tool to gently press the reset button on the
3. When the Palm Powered logo appears, release Up
Hard Reset
A hard reset erases all data and third-party software on your Treo. Never perform a
hard reset without first trying a soft and system reset.You can restore previously
synchronized data with the next HotSync operation.
A hard reset can tell you whether a problem stems from your Treo or an
application installed on it. If you do not experience the problem after you perform
a hard reset, the problem may be related to software you installed. See page 162
for suggestions on diagnosing third-party software issues.
1. Unscrew the stylus tip to access the reset tool.
Help
2. While holding the Wireless Mode button
, use the reset tool to gently press
the reset button on the back of your Treo.
3. When the Palm Powered logo appears, release the Wireless Mode button
4. When the warning appears, press Up
to confirm the hard reset.
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Help
Screen
The Screen Appears Blank
1. Look closely at the screen. If you can see a dim image, try adjusting the screen
contrast and brightness (see page 127).
2. If that doesn’t work, perform a soft reset (see page 152).
3. If that doesn’t work, connect the Treo to the AC charger (see page 3) and
perform a soft reset again.
4. If that doesn’t work, perform a hard reset (see page 153).
The Screen Doesn’t Respond Accurately to Taps or Activates Wrong Features
1. Press Applications Launcher
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
4. Choose the pick list in the upper-right corner, then select Display.
5. Choose Touchscreen.
6. Follow the onscreen instructions to recalibrate the touchscreen.
There's a Blinking Symbol at the Top of the Screen
The blinking asterisk at the top of the screen is the Alert Manager symbol. It
appears when you have alarms or messages that you haven't acknowledged.
1. Tap the Alert Manager symbol.
2. A list of pending alarms or messages appears.
154
Choose the text of an alarm or message to view the item and keep it in the
list.
Check the box next to the alarm or message to clear it from the list, and then
choose Done.
Choose Snooze to receive another alert in 5 minutes.The next alert will list
all items that haven't been checked off.
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Network Connection
Signal Strength is Weak
Become familiar with low coverage areas where you live, commute, work, and
play.Then, you will know when to expect signal strength issues.
1. If standing, move about 10 feet in any direction.
2. In a building, move near a window. Open any metal blinds.
3. In a building, move outdoors or to a more open area.
4. Outdoors, move away from large buildings, trees or electrical wires.
5. In a vehicle, move your Treo level with a window.
The Treo Won’t Connect to the Mobile Network
1. Try our suggestions above for weak signals.
Help
2. Turn off Wireless Mode and turn it on again (see page 27).
3. Perform a soft reset (see page 152).
The Treo Hangs Up When I Hold It to My Ear
You may be accidentally pressing the onscreen Hang Up All button with your
cheek.Try holding the phone so your face doesn’t press against the screen. If this
is not convenient, you may want to set the Disable touchscreen when option on the
Keyguard Preferences screen to turn on during active calls. See page 136.
The Treo makes or answers calls when it’s in a briefcase or pocket
Items in your briefcase or pocket may be pressing the onscreen Answer button, or
otherwise activating screen items. If this happens, set the Disable touchscreen when
option on the Keyguard Preferences screen to activate during incoming calls. See
page 136.
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Help
Wireless Mode Seems to Turn Off by Itself
If a system error and reset occurs,Treo automatically turns on Wireless Mode if it
was on before the reset. However, if the Treo can’t determine whether Wireless
Mode was on before the reset, it does not turn on automatically. See page 27.
The Treo Won’t Connect to the Internet
Your Treo supports high-speed data services (such as 1XRTT), a way to connect to
the Internet that is persistent, faster, and more reliable than a regular dial-up
connection. All Sprint customers can connect to the Internet, but to avoid high
per-minute charges, we recommend that you subscribe to a PCS Vision plan.
Press and hold the Wireless Mode button
to turn off Wireless Mode.Then,
turn Wireless Mode back on again.
Perform a soft reset (see page 152).
Contact Sprint to verify that your subscription plan includes high-speed data
services, that these services have been correctly activated, and to confirm your
user name and password. Sprint should also be able to tell you if there are any
outages in your location.
Confirm that high-speed data services are correctly configured on your Treo:
Press Applications Launcher .
Choose the pick list in the upper-right corner, then select All.
Choose the Prefs icon
Choose the pick list in the upper-right corner, then select Network.
If the Service field says Untitled, choose the Service pick list, then select PCS
Vision. If PCS Vision does not appear in the list, call Sprint for assistance.
I Can’t Send or Receive Picture Mail or SMS Messages
156
Make sure Wireless Mode is turned on (see page 27).
Contact Sprint to verify that your service plan includes the appropriate
messaging services, that these services are correctly activated, and that
messaging services are currently available at your location. (Sprint should be
able to tell you if messaging services are experiencing transmission delays.)
If possible, contact the recipient or sender of the message, and make sure the
receiving device can handle the type of file that is being sent.
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Synchronization (HotSync)
Synchronization lets you back up your Treo data onto your computer. If you ever
need to perform a hard reset or otherwise erase all your data on your Treo, you can
perform a HotSync operation to restore the data from your computer.To make
sure you always have an up-to-date backup of your data, synchronize frequently.
Before you attempt a HotSync operation, make sure you have installed the Palm
Desktop and HotSync Manager software from the CD that came with your Treo.
Every device needs a unique name. Never synchronize more than one device to
the same user name on your computer.
Desktop Does Not Respond to HotSync Attempt
As you complete the following steps, perform a HotSync operation after each step.
If the synchronization is successful, you do not need to complete the remaining
steps. If the synchronization is not successful, continue to the next step.
2. Make sure that the HotSync Manager is running:
Windows. Click the HotSync Manager icon
in the lower-right corner of your
computer screen and make sure Local USB is checked, or if you’re using an
optional serial HotSync cable, make sure Local Serial is checked. If you don’t
see the HotSync Manager icon
, click Start, select Programs, select Handspring
and then select HotSync Manager.
Macintosh. Find the Palm folder on your Mac hard drive. Double-click the
HotSync Manager icon
in the Palm folder. In the Connection Settings panel,
set Local Setup Port to Handspring USB.
3. Verify with your computer hardware vendor that your operating system
supports your internal USB Controller.
4. Perform a soft reset (see page 152).
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Help
1. Verify that the HotSync cable is securely connected at all points (see page 20).
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Help
5. If problems persist and you’re synchronizing through a USB hub, try
connecting the HotSync cable to a different USB port, or directly to your
computer’s built-in USB port.
6. Uninstall Palm Desktop.
7. Reboot your computer.
8. Reinstall Palm Desktop.
HotSync Operation Starts But Stops Without Finishing
As you complete the following steps, perform a HotSync operation after each step.
If the synchronization is successful, you do not need to complete the remaining
steps. If the synchronization is not successful, continue to the next step.
1. If you upgraded from a previous Palm Powered device, there may be conflicts
with some of the files from your previous device.
 Locate your Backup folder (Windows: C:\Program Files\Handspring\user
name; Macintosh: Mac HD\Applications\Palm\Users\user name).
 Move the Backup folder to another location.
 Perform a HotSync operation.
 Manually reinstall any third-party applications you want on your new phone,
from the items in the old Backup folder you moved.
2. (Windows only) If the Windows New Hardware Wizard appears, the HotSync
process may be timing out before the wizard completes its job. Follow all
instructions in the New Hardware Wizard, and attempt another HotSync
operation.
3. Uninstall Palm Desktop.
4. Reboot your computer.
5. Reinstall Palm Desktop.
Tip: The HotSync Log can tell you when and why synchronization stopped. Right-click the
HotSync Manager icon
in your Windows System Tray and select View Log.
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HotSync Operation Finishes But Data Does Not Appear Where It Should
1. Make sure you’re synchronizing with the intended desktop Personal
Information Manager (PIM).The CD that came with your Treo includes
software to synchronize with Palm Desktop or Microsoft Outlook for Windows.
The software that lets you synchronize with Microsoft Outlook is called
PocketMirror, from Chapura, Inc. When you install the Treo software from the
CD, PocketMirror will be activated if you choose the option to synchronize
with Outlook. If you use a different PIM, you will need to install third-party
software to synchronize it with your Treo. Consult the company that makes the
PIM for more information.
2. If there are multiple Palm Powered devices synchronizing with your computer,
make sure you are synchronizing with the correct user name. If data is not
appearing in Palm Desktop, make sure the correct user name is selected in the
toolbar of Palm Desktop.
4. Uninstall Palm Desktop.
5. Reboot your computer.
6. Reinstall Palm Desktop.
7. (Outlook only) With the included software, your Treo can synchronize with the
root folders of Contacts, Calendar,Tasks, and Notes. If you want to synchronize
the addresses from a global Exchange Address Book, you must copy the
addresses to your local Contacts list in Outlook (right-click the addresses, and
select Add to Personal Address Book).
8. (Outlook only) Outlook subfolders and public folders are not accessible with the
included software.You may wish to use a third-party solution instead.
9. (Outlook only) If you’re trying to synchronize offline, be sure to set your Outlook
Calendar, Contacts, Notes, and Tasks to be available offline.
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Help
3. Launch the HotSync Manager application
on your computer, and make sure
the necessary conduits are set to Synchronize the files.
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Help
Web
I Can’t Access a Page
First, make sure you have Internet access: launch the Blazer Web Browser to see if
you can view a web page you’ve successfully viewed before.To ensure that you’re
viewing the page directly from the Internet, press Menu
, then from the Page
menu, choose Refresh.
After confirming your Internet connection, try to view the page in question again.
If it comes up blank, press Menu
, then from the Page menu, choose Refresh.
If you still cannot access the page, it may be because the page contains only
elements that are not supported by Blazer Web Browser. Unsupported elements
include Flash, Shockwave, Java applets, VBScript, WML script, and media plug-ins.
Some Web sites automatically redirect you to their true home page (for example,
http://www.handspring.com/support may resolve to http://support.handspring.com/esupport/
html/start.jsp). If the Blazer Web Browser fails to observe the redirect, you can use a
desktop browser to see the true home page’s address, and enter that address in
Blazer.
An Image or Map Displays Too Small on the Treo Screen
The Blazer Web Browser has two modes: Optimized and Wide Page. Optimized
Mode re-sizes all images and page elements to make them fit on a single vertical
column on the Treo screen. Switch to Wide Page mode to see the image in its
original, full-size form. See page 76.
A Secure Site Refuses to Permit a Transaction
Some secure sites are very specific about which browsers they allow to conduct
secure transactions. If you are having trouble using a secure site, please contact
the site’s web master to make sure the site allows transactions using Blazer Web
Browser.
I Can’t Select an Email Address From a Web Page
If nothing happens when you choose an email address on a web page, you
probably do not have an email application that supports this feature.Try
downloading and installing Handspring’s Mail application from www.handspring.com.
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Picture Mail
The Picture Mail application takes pictures at Small picture size (160x120 pixels)
and Large picture size (640x480 pixels, or 0.3 megapixel). Here are some tips for
taking good pictures with the built-in camera:
Remember, when you synchronize, your Picture Mail images are stored in the Treo
Pictures folder on your hard drive (see page 68).
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Help
Clean the camera’s lens with a soft, lint-free cloth.
Take pictures in brighter lighting conditions. Low-light images may be grainy,
due to the sensitivity of the camera.
Hold the camera as still as possible.You may want to support your picturetaking arm up against your body or a stationary object (such as a wall).
Keep the subject of the pictures still. Exposure time is longer with lower light
levels, so you may see a blur.
For best results, verify that you have the brightest light source coming from
behind you, lighting the subject’s face. Don’t take indoor pictures with the
subject in front of a window or light.
Make sure the subject is at least 16 inches away from the camera to ensure good
focus.
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Help
Third-Party Applications
On rare occasions, third-party applications can cause conflicts that interfere with
the smooth operation of your Treo.Third-party applications that modify the
wireless features of your Treo may require extra troubleshooting.
If you recently installed an application and your Treo seems to be stuck, try the
following:
1. Perform a soft reset (see page 152).
2. If the problem persists, perform a system reset (see page 152)
3. Delete the most recently installed application from your Treo (see page 112).
4. If the problem persists, perform another system reset.
5. Delete other third-party applications one at a time until you eliminate the
problem.
6. If none of the steps above are possible, you may wish to perform a hard reset
(see page 153).Then, locate your Backup folder on your computer (Windows:
C:\Program Files\Handspring\user name; Macintosh: Mac
HD\Applications\Palm\Users\user name). If you find a .prc or .pdb file for any
applications you just removed, delete the file(s) from the Backup folder.Then,
perform a HotSync operation to restore your data and applications.
Remember, not all third-party applications were written with the Treo keyboard
and 5-way navigation in mind.You may encounter strange behavior or errors in
these applications if you use the keyboard and navigation control.
Getting More Help
Contact the author or vendor of any third-party software if you require further
assistance. Sprint does not provide technical support for applications that are not
built into your Treo.
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Errors
Your Treo is designed to minimize interruptions, when a system error occurs. If
Treo encounters a system error, it automatically resets itself and resumes
functioning as normal. If possible, it even turns Wireless Mode back on if it was on
before the error occurred.
Note: Treo may not re-establish a PCS Vision session after a hard reset. To manually establish a
new PCS Vision session, launch the Blazer Web Browser.
Sometimes, you might want to know more about an error.Treo uses a special
interface to show error messages in greater detail.
1. Press Phone
2. Press Center, then choose Dial Pad.
Help
3. Type ##377, then press Center.
4. Review the screen with details about the conditions that led up to the most
recent automatic reset.
5. Choose OK.
Please note that third-party developers create their own error messages. If you do
not understand an error message, please contact the developer of the application
for help.
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Help
Making Room On Your Treo
If you store a large number of records, or install many third-party applications, the
internal memory on your Treo may fill up. Here are some common ways to clear
space on your Treo:
Picture Mail. Pictures can consume excessive memory. Move your pictures to an
expansion card or upload them to your account on the Picture Mail Web site,
and then delete large files from your Treo. See page 66.
Internet. If you have set a large Blazer Web Browser cache, you may wish to clear
the cache. See page 82.
Third-party applications.You can delete infrequently used applications or move
them to an expansion card. See page 112.
Email. If you installed a third-party email application, you may have large
attachments that can quickly consume memory on your Treo. Delete emails
with large attachments. If you have hundreds of messages with or without
attachments, you may wish to delete older messages to make room.
Also, remember that your Treo includes an expansion slot, and that you can store
applications and data on expansion cards. However, you still need some free
memory on the Treo itself to run applications from an expansion card.
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Glossary
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Glossary
1XRTT:The next generation of mobile Internet connectivity that allows for
persistent data connections as long as you are actively using your data connection.
The average data transmission rate is around 70kb/s although theoretical limits are
153.6kb/s. With PCS Vision plans, you pay a monthly rate for unlimited data
transfer and you don't pay for connection time.
Alt (alternative) : A keyboard key.Type a letter on the keyboard, then press Alt
to access variations such as international characters and symbols.
Applications Launcher:The view on your Treo from which you can launch all
applications.
Auto-off interval:The time of inactivity that passes before the screen on your Treo
turns off. Wireless Mode is unaffected by this setting.
Beam:The process of sending or receiving a data record or application using the
infrared port on your Treo.
Business Connection: A service offered by Sprint PCS that lets you access your
existing corporate or personal email on your Treo. For more information, visit
www.sprintpcs.com.
HotSync:The PalmSource technology that synchronizes your Treo and your
computer with the simple press of a button.
HotSync Manager:The computer application that manages the synchronization with
your Treo.
Infrared (IR): A way of transmitting data using light waves. The IR port on your Treo
lets you transfer data between other IR devices within a short radius.
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Install tool:The component of Palm Desktop software that enables you to install
Palm OS applications and data on your Treo.
Lithium Ion (Li-Ion):The rechargeable battery technology used in Treo phones.
Option key :The keyboard button that lets you access the alternative feature that
appears above the letter on each key.
Palm Desktop:A PIM application for computers that helps you manage your personal
information and keep your personal data synchronized with your Treo.
PCS Vision:The next generation of mobile Internet access that lets you check your
email, browse the web, and share photos with Picture Mail.
Phone:The application on your Treo that provides quick access to the most
commonly used applications on your Treo.
Picture Mail:An enhanced PCS Vision messaging service that lets you instantly share
pictures with friends and family.You can also manage your pictures online.
PIM (Personal Information Management): A genre of software that includes applications
such as Palm Desktop software, Microsoft Outlook, Lotus Notes, and ACT!. PIMs
generally store contacts, schedules, to do items, and memos.
167
Glossary
Palm OS:The operating system of your Treo phone. A trademark of PalmSource,
Palm OS is known for its simplicity of use and for the large number of applications
that can be added to your Treo.
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Glossary
PocketMirror: Software included on the Treo CD that lets you synchronize with
Microsoft Outlook (English language and Windows only). PocketMirror is made by
a third-party company called Chapura, Inc.
SMS (Short Messaging Service):The service that exchanges short text messages
almost instantly between mobile phones.These messages can usually include up
to 160 characters.
User name:The name associated with your Treo that distinguishes it from other
Palm Powered devices. When you first synchronize your Treo, you are asked to
give it a user name.
Wireless Mode:The feature inside your Treo that controls the radio which enables
you connect to the mobile network for wireless communications.
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Safety and Warranty
Information
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Safety & Warranty
Performance and Safety
Important Information About Your Phone and Service
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal strength in your area.Your
phone informs you of the current signal strength by displaying a number of bars next to the
signal strength icon.The more bars displayed, the stronger the signal. If you’re inside a building,
being near a window may give you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is
automatically activated. If your phone is active, it periodically rechecks service availability or
you can check it yourself by pressing any key. Anytime the Power Save feature is activated, a
message displays on the screen. When a signal is found, your phone returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it's turned on, it receives and
transmits radio frequency (RF) signals. When you use your phone, the system handling your call
controls the power level.This power can range from 0.006 watts to 0.2 watts in digital mode.
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly and maintaining safe,
satisfactory service.
Hold the phone with the antenna over your shoulder.
Try not to hold, bend or twist the phone’s antenna.
Don’t use the phone if the antenna is damaged.
Speak directly into the mouthpiece.
Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet,
immediately turn the power off. If it’s inoperable, return it to a Sprint Store or call PCS
Customer Solutions for service.
Note: For the best care of your phone, only Sprint Authorized Personnel should service your phone and
accessories. Faulty service may void the warranty.
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Maintaining Safe Use of and Access to Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY
AND POSSIBLE PROPERTY DAMAGE.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a hands-free device) is
prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always
comes first.
Tip: Purchase an optional Hands-Free Car Kit.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special regulations in a given area.
Turn your phone off in areas where use is forbidden or when it may cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radiofrequency (RF) signals. However, RF
signals from wireless phones may affect inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded electronic operating systems
and/or entertainment systems in motor vehicles. Check with the manufacturer or their
representative to determine if these systems are adequately shielded from external RF signals. Also
check with the manufacturer regarding any equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to
determine if they are adequately shielded from external RF signals.
171
Safety & Warranty
When using your phone in the car:
Get to know your phone and its features, such as speed dial and redial.
When available, use a hands-free device.
Position your phone within easy reach.
Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions.
Do not take notes or look up phone numbers while driving.
Dial sensibly and assess the traffic; if possible, place calls when stationary or before pulling into
traffic.
Do not engage in stressful or emotional conversations that may divert your attention from the road.
Dial 911 to report serious emergencies. It’s free from your wireless phone.
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency wireless number when necessary.
Start Here.book Page 172 Thursday, July 17, 2003 4:43 PM
Safety & Warranty
Note: Always turn off the phone in health care facilities and request permission before using the phone near
medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft.To prevent possible interference with aircraft
systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have
permission from a crew member to use your phone while the plane is on the ground.To prevent
any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in a blasting area or in
other areas with signs indicating two-way radios should be turned off. Construction crews often
use remote-control RF devices to set off explosives.
Turn your phone off when you're in any area that has a potentially explosive atmosphere.
Although it's rare, your phone and accessories could generate sparks. Sparks can cause an
explosion or fire, resulting in bodily injury or even death.These areas are often, but not always,
clearly marked.They include:
Fueling areas such as gas stations.
Below deck on boats.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such as grain, dust or metal powders.
Any other area where you would normally be advised to turn off your vehicle’s engine.
Note: Never transport or store flammable gas, liquid or explosives in the compartment of your vehicle that
contains your phone or accessories.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and
others, damage the phone or make calls that increase your phone bill.
Caring for Your Phone Battery
Protecting Your Battery
172
The guidelines listed below help you get the most out of your battery’s performance.
Use only Sprint-approved chargers.These chargers are designed to maximize battery life. Using
other chargers voids your warranty and may cause damage.
In order to avoid damage, charge the battery only in temperatures that range from
32º F to113º F. (0º C to 45º C).
Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.
Start Here.book Page 173 Thursday, July 17, 2003 4:43 PM
Never dispose of the phone by incineration.
Keep the metal contacts on the bottom of your phone clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for a long period of time.
Don’t store the phone in extreme temperature areas for long periods of time. Store the phone in
environments that range from 32º F to 113º F (0º C to 45º C).
Disposal of Phone
For safe disposal options of your phone, contact your nearest Sprint authorized service center.
Special Note: Be sure to dispose of your phone properly. In some areas disposal in household or
business trash may be prohibited.
Note: For safety, do not handle a damaged or leaking phone.
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection
against harmful interference in a residential installation.This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet or circuit different from that to which the receiver is
connected
Consult the dealer or an experienced radio/TV technician for help and for additional suggestions.
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Safety & Warranty
Acknowledging Special Precautions and the FCC Notice
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Safety & Warranty
RF Safety Exposure To Radio Frequency Energy (SAR)
Radio transmitting devices radiate Radio Frequency (RF) energy during its operation. RF energy
can be absorbed into the human body and potentially can cause adverse health effects if
excessive levels are absorbed.The unit of measurement for human exposure to RF energy is
“Specific Absorption Rate” (SAR).
The Federal Communications Commission (FCC), Industrie Canada (IC), and other agencies
around the world have established limits that incorporate a substantial safety margin designed to
assure the safety of all persons using this equipment.
In order to certify this unit for sale in the US, Canada and Europe this unit has been tested for RF
exposure compliance at a qualified test laboratory and found to comply with the regulations
regarding exposure to RF Energy.
SAR was measured with the unit transmitting at its maximum certified RF power. Often,
however, during normal operation the unit will transmit much less than maximum power.
Transmit power is controlled automatically and, in general is reduced as you get closer to a
cellular base station.This reduction in transmit power will result in a lower RF energy exposure
and resulting SAR value.
FCC RF Safety Statement
In order to comply with FCC RF exposure safety guidelines, users MUST use one of the
following types of body-worn accessories.
1. A Handspring brand body-worn accessory that has been tested for SAR compliance and is
intended for use with this product.
2. An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1 cm of
separation between the users body and the unit.
Do NOT use the device in a manner such that it is in direct contact with the body (i.e. on the lap
or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits See
www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety.
Antenna Care/Unauthorized Modifications
Use only the supplied integral antenna. Unauthorized antenna modifications or attachments
could damage the unit and may violate FCC regulations. Any changes or modifications not
expressly approved by the party responsible for compliance could void the user's authority to
operate the equipment.
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Terms and Conditions & Warranty Information
Terms and Conditions of Services
(Effective as of August 1, 2002 until replaced)
Thanks for choosing Sprint.These terms and conditions are part of your agreement with Sprint for
PCS Services.
For the most current version of the terms and conditions, please visit our Web site at
www.sprintpcs.com or call PCS Customer Service SolutionsSM at 1-888-211-4PCS, because the terms
and conditions included with your PCS Phone may not the most current version. If you activated
PCS Services before the effective date of these terms and conditions, these terms and conditions
replace and supersede any previous terms and conditions.
If you have questions about your PCS Services, call PCS Customer Service SolutionsSM at 1-888-2114PCS (4727) or visit our Web site at www.sprintpcs.com.
Agreement.Your agreement (“Agreement”) with Sprint Spectrum L.P. and any of its Affiliates doing
business as Sprint providing PCS Services (“Services”) to you is made up of these Terms and
Conditions of Service (“Terms”) and the Service Plan that we agree to provide you.Your “Service
Plan” is described in our marketing materials, and includes the rates and features we set for that
Service Plan. We use the words “we,”“us,”“our” or “Sprint” to refer to Sprint Spectrum L.P. and its
Affiliates doing business as Sprint in these Terms. When you activate PCS Services or attempt to use
our PCS Services (including, without limitation, attempting to place a call on the Sprint Nationwide
PCS Network, or off the Sprint Nationwide PCS Network when roaming, including “911” or similar
calls), you accept the Agreement.
Provision of Service. Your purchase of PCS Phones or other equipment does not mean that we
must provide Services to you. We may decide not to provide Services to you for any lawful reason.
We may request that you provide us with any information we reasonably require to determine
whether you qualify for Services. Services in some areas are managed and provided under contract
with Sprint by independent Affiliates with access to the Sprint Nationwide PCS Network. Some
Services may not be available or may operate differently in certain Affiliate markets.
Credit Verification.You must have and keep satisfactory credit to receive and continue to receive
Services. We will verify your credit before agreeing to provide Services to you and we may verify
your credit at any time while we provide Services to you. Credit verification may include a review
of credit reports that we receive from commercially available credit bureaus. We may require a
guarantee of payment by an individual or entity approved by us. If at any time we determine, in our
sole discretion, that payment for Services may not be made when due, we may suspend Services to
your phone and require that you provide payment on account or a guarantee of payment before we
resume Services to your phone.
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Safety & Warranty
Para solicitar esta literatura en español, por favor contactar a 1-888-211-4PCS (4727).
Start Here.book Page 176 Thursday, July 17, 2003 4:43 PM
Safety & Warranty
Changes to Agreement.We may change this Agreement at any time (but see PCS Service Plan).
Any changes to the Terms are effective when we publish the revised Terms. If you use our
Services or make any payment to us on or after the effective date of the changes, you accept the
changes. If you do not accept the changes, you may terminate Services (but see Termination and
Changing Service Plans). For purposes of the Agreement,“use” includes keeping the right to
access the Sprint Nationwide PCS Network by not terminating Services.You may not modify the
Agreement except for your PCS Service Plan (see Termination and Changing Service Plans).
Service Plan.You may be eligible for a fixed length PCS Service Plan (“Term Service Plan”) or
for a month-to-month Service Plan (“Non-Term Service Plan”).We determine the Service Plan for
which you qualify. We may offer non-identical Service Plans to different individuals or entities.
Services and coverage under some Service Plans may be more limited than available under other
Service Plans.Your Service Plan sets out the charges for Services and is your Service Plan until
that Service Plan is changed, you switch to a different Service Plan, or your Services terminate.
Your Service Plan may require that you make a deposit, prepayment, or a series of deposits or
prepayments, or be subject to an account spending limit, before Services are activated or
maintained.
Changing Service Plans. If you are on a Non-Term Service Plan, you may change to a different
Service Plan for which you qualify. Any change is effective at the start of your next full invoicing
cycle unless otherwise specified by us at the time that you place your change order. If you
change or add a different Service Plan or service feature and the change is effective prior to the
start of your next full invoicing cycle, you will be invoiced a prorated amount. We may require a
service charge for implementing any change directed by you as well as the Service Plan or
optional service features you select. If you are on a Term Service Plan, your ability to change to
another Service Plan may be limited and we may require you to pay a termination fee as set out
in your Service Plan.
Use of Services and Equipment; Availability.You must be at least 18 years old to subscribe to
our Services. We may require you to provide proof of your age and identity. If you are under 18
years old you may be eligible for certain Services that have Account Spending Limits if a person
18 years or older is also named as a subscriber on the Account. Services and equipment may not
be used for any unlawful, fraudulent or abusive purpose. By requesting Services, you agree that
you will not use Services and equipment in any unlawful, fraudulent or abusive manner.You may
not resell or lease Services or equipment to anyone. Services are available within the operating
range of the Sprint Nationwide PCS Network. Coverage and quality of Services may be affected
by conditions within or beyond our control, including atmospheric, geographic, or topographic
conditions. We do not guarantee that there will be no interruptions or delays in Services.Your
PCS Phone will not accept the services of any wireless provider other than Sprint (but see
Roaming).
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Number.We assign a phone number (“Number”) to the phone or other equipment used by you on
the Sprint Nationwide PCS Network. We may change the Number without compensation by giving
you prior notice.You do not own the Number.You may not modify the Number we program into
any phone or other equipment, transfer or duplicate the Number to any phone or other equipment
other than that authorized by us, or transfer the Number to any other individual or entity.
Phone Activation Fee.You may be required to pay a non-refundable phone activation fee when
you activate a new Number, have us switch a Number to a different phone, have your current
Number changed, we activate a different phone on your existing account or your Service Plan says
so. Details on any applicable phone activation fee are set out in your Service Plan or can be
obtained by calling PCS Customer Service Solutions.
PCS Vision (Third Generation) Wireless Charges. For PCS Vision wireless services, you will be
charged, on a per kilobyte basis, for Web access, whether sent or received by your PCS Phone or
other wireless device, rather than for airtime used, even for certain PCS Vision voice services. As
long as your PCS Phone or other wireless device is connected to the enhanced (Third Generation)
Sprint Nationwide PCS Network, you will be incurring data usage charges.You cannot receive
incoming calls while using third generation services. Data packet usage will be measured in
kilobytes and will be rounded up to the next whole kilobyte. Kilobyte usage will be rounded up to
the next full cent. Rounding up will occur at the end of each separate session or each clock hour
(at the top of each hour), if the session spans more than 1 clock hour. When traveling on the Vision
network, a session may be ended and new session initiated, although no interruption to the actual
data session will occur. Each individual session will be rounded up.The number of data packets
used and charged to you will vary widely, depending upon the specific PCS Vision wireless
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Charges. For most forms of wireless Service, your usage will be charged from the time you first
initiate contact between your phone or other wireless device and the network until the network
connection is broken, whether or not you are successful in connecting with the service with
which you seek to connect, even if the connection is later broken or dropped. An exception is that
you are not charged for voice calls that are not completed.You are charged for completed calls to
your Number from the time shortly before the phone starts ringing until the call is terminated by
either party.You will be charged peak rates for the entire duration of calls initiated during the peak
time periods applicable to your Service.You will be charged off-peak rates for the entire duration
of calls initiated during the off-peak time periods applicable to your Service. In addition to these
usage charges, you may be charged for recurring monthly service charges, applicable local and
long-distance toll charges, other usage charges, connection fees, roaming charges, directory
assistance, call completion charges, account review and management charges optional features you
select at an extra cost, and taxes and other regulatory-related charges. Charges for most Services are
incurred in one-minute increments, with partial minutes of use rounded up to the next highest
minute.You must pay, by each invoice due date, all charges for Services provided to the Number
for each phone or other equipment that our records show you activated, no matter who actually
uses or has possession of the phone or other equipment at the time Services are provided.
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application or other service you use and the amount of data used in the specific application or
service.You will be charged for data exchanges initiated by other Internet users as well as those
you initiate. Estimates of data usage, for example, the size of downloadable files, will vary from
what you actually use.You will be charged for additional data used in transporting and routing
on the network. If you use a Premium Service (including services provided by third parties but
for which you are billed on your PCS Invoice), you will be charged for data used in transport and
routing in addition to the charge for the Premium Service.You will be charged for partial and
interrupted data downloads or other use, including re-sent data, and for unsuccessful attempts
to reach Web sites and use other applications and services, including those resulting from
dropped network connections.Your invoice will not separately identify the number of kilobytes
attributable to your use of specific sites, sessions or services used. Specific additional
information about PCS Vision wireless services, including pricing, included kilobytes and
combining with other PCS Service Plans, is available in our standard sales collateral for PCS
Vision wireless Service Plans or at www.sprintpcs.com.
PCS Voice CommandSM. PCS Voice CommandSM is an optional service that allows you to place
calls by using speech recognition technology. Calls to 911 or similar emergency numbers cannot
be placed through the PCS Voice Command feature. Airtime and applicable long distance
charges for a call completed from your Number using the PCS Voice Command feature begin
when you press or activate the TALK or similar key(s) and end when your call is terminated by
hitting the END key or by returning to the PCS Voice Command platform. If you initiate and
complete another call without leaving the PCS Voice Command platform, a separate charge for
that call will begin from the time the previous call was terminated. Airtime and applicable long
distance charges will be applied to the entire length of a completed call initiated from PCS Voice
Command. Using Directory Assistance to input names into your PCS Voice Command address
book will incur additional charges. Details on charges for the PCS Voice Command feature can
be found in the marketing materials for this feature, by visiting www.sprintpcs.com or by calling
PCS Customer Service Solutions.
Invoicing. Invoicing cycles are approximately 30 days in length. Invoicing cycles and dates may
change from time to time. Except as otherwise provided in your Service Plan, monthly recurring
charges (MRCs) are invoiced one invoicing cycle in advance. Charges for Services are usually
invoiced as soon as possible after the charges accrue. We may, however, invoice you for usage
and charges occurring before the invoicing cycle being invoiced, if they were not previously
invoiced. If you are invoiced for usage incurred during a prior invoicing cycle, those minutes
will be applied to your Service Plan minutes for the current invoicing cycle. However, if you
change your PCS Service Plan between the time the usage was incurred and the beginning of the
current invoicing cycle, those minutes from the prior invoicing cycle will be charged at the rate
per minute for usage over included minutes provided in the Service Plan in effect at the time the
usage was incurred.
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Additional Terms for Premium Services. Access to and downloading of premium content is not
Payment. If you have authorized payment for Services or equipment by credit card or by debiting a
bank account, no additional notice or consent is required before we invoice the credit card or debit
the bank account for all amounts due to us or billed by us on behalf of a third party.You must
promptly notify us of any change in your invoicing address or of the credit card or bank account
used for payment. We reserve the right to require payment by money order, cashier's check or
other secured form of payment. If we take action to receive payment beyond invoicing you for
charges for Services or equipment, you must pay our costs and expenses of collection, including
attorneys' fees and expenses, the fees of any collection agency and court costs. If we act as an
invoicing agent for a third-party service provider, payments received are first applied to amounts
due and owing to us and any remaining amounts are applied to sums due and owing to the thirdparty service provider. We may charge an additional fee for any check or other negotiable
instrument endorsed by you and returned unpaid by a financial institution for any reason.You may
be charged fees for certain methods of payment.
Late Payment Charges. Payment is past due if we do not receive it by the due date shown on your
invoice. Any payment for Services and equipment not made when due accrues late charges until
paid at the rate of 5% per month or at the highest rate allowed by law. Acceptance of late or partial
payments (even if marked “paid in full”) does not waive our right to collect all amounts that you
owe us. If your Service has been suspended due to non-payment, you may be charged a reactivation
fee.
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included with PCS Vision services. Certain PCS Vision services (e.g., games, ringers and screen
savers) contain mostly premium services content.Your invoice will not separately identify the
number of kilobytes attributable to your use of specific sites, sessions or services used.You will be
charged for Premium Services at the rates and charges specified at the time of access or download,
in addition to data usage charges you will incur while connected to the Sprint Nationwide PCS
Network.You will be charged for partial and interrupted data downloads or other use, including
data that is resent, and for unsuccessful attempts to reach Web sites and use other applications and
services, including those resulting from dropped network connections. We provide no warranties
and make no representations or claims with regard to the third party Premium Services. In certain
instances, subject to the terms of the content purchased, we may delete premium and nonpremium items downloaded to available storage areas (e.g., your vault) including any pictures,
games and other content. We may impose a dollar or other limit on use of Premium Services
including a limit the amount of Premium Service charges that you will be allowed to incur in a
specific timeframe (month, week, day, or other time period). We may suspend your use of Premium
Services without prior consent or notice if we have reason to suspect fraudulent or unauthorized
use of your Premium Services account, but we make no assurances that we will suspend your
account.
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Disputed Charges.You must raise any dispute that you have about any charges invoiced to you
within 15 days of the date of the invoice or you have accepted the invoice.You may notify us of
any dispute by notifying PCS Customer Service Solutions. Calls to our sales or general business
offices are not notice of a dispute. If disputed invoice procedures are described on the invoice,
you must follow them.
Termination. Non-Term Service Plan. If you are on a Non-Term Service Plan you may terminate
Services at any time by giving us notice. Subject to the terms of this Agreement, we may
terminate Services at any time, with or without notice. If your Service has been suspended due
to non-payment, you may be charged a reactivation fee. We may deactivate any Number before
you receive notice of termination without liability to you.Termination by either of us may be
with or without cause.
Termination. Term Service Plan. If you are on a Term Service Plan (1) your ability to terminate
Services before the end of the term is limited, (2) your ability to change to another Service Plan
before the end of the term may be limited, and may result in a termination or activation fee, (3)
you may be required to pay a termination fee, (4) we may not terminate Services without cause
before the end of the term and (5) if we terminate Services for cause before the end of the term,
you may be required to pay a termination fee. No termination fee is charged if you terminate a
Term Service Plan within 14 days of activation of your PCS Phone. During the term we must give
each other notice to terminate Services. At and after the expiration of the term, you may
terminate Services at any time by giving us notice and we may subject, to this Agreement,
terminate Services at any time, with or without notice.
Termination. General. Regardless of whether you have a Non-Term or a Term Service Plan, we
may terminate or suspend Services to you without liability (1) if you breach any provision of this
Agreement (including if you fail to pay any charges for Services), or (2) if you fail to pay any
charges due us for equipment or otherwise. If you promptly cure the breach, we may, but are
not obligated to, reactivate Services to you.You must pay all charges for (a) Services provided
before termination of a Number, (b) equipment, regardless of who terminates Services and (c) a
reactivation fee, if we agree to reactivate Services to you. If Services are terminated before the
end of your current invoicing cycle (i) the monthly recurring charge is not prorated to the date
of termination, and (ii) you will not receive a credit or refund for any unused minutes in your
Service Plan.
Account Spending Limit. If we agree to provide Services to you on an Account Spending Limit
basis, we will tell you your Account Spending Limit before we start Services to your Number, or
as reasonably practicable after the limit is imposed. If we require a deposit for you to establish or
keep Services on an Account Spending Limit basis, we will hold the deposit as partial guarantee
of payment for Services (see Deposits). Charges for Services accrue against your Account
Spending Limit as they are incurred. We may charge an initial ASL start up fee. We may charge a
monthly ASL service fee, in addition to your recurring monthly service charge. We may suspend
Services to your Number without prior notice to you when your account balance reaches your
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Account Spending Limit. Services are restored when you have paid any past due balance and pay a
specified minimum amount to reduce your account balance below your Account Spending Limit.
We may change this minimum amount at any time upon notice to you.You may pay any past due
balance and the minimum amount by any method authorized by Sprint. Contact PCS Customer
Service Solutions for information about authorized methods of making these payments. We may
charge you a fee for calls that involve our live customer care services. If we provide Services to you
on an Account Spending Limit basis, Services and coverage may be limited in certain ways.You
must pay all charges for Services even if they exceed the amount of your Account Spending Limit.
PCS Clear Pay Program. If we agree to provide Services to you as a PCS Clear Pay Program
Deposits. If we require a deposit for you to establish or keep Services, we will hold the deposit as
partial guarantee of payment for Services. We may change the deposit amount at any time to reflect
revised estimated monthly charges based upon your usage. A deposit may not be used to pay any
invoice (unless it is used to pay a final invoice) or delay payment.The deposit amount, the length of
time we hold the deposit and changes to the deposit amount are determined based on your credit
and payment history.The rate of interest, if any, on the deposit is subject to change. We may mix
deposits with our other funds. If Services are terminated for any reason, we may, without notice to
you, apply your deposit toward payment of outstanding charges and return any excess to you at
your last known address within 75 days after termination of Services. If the U.S. Postal Service
cannot deliver the money to you and returns it to us, we will hold it for you for one year from the
date of return and, during that period, we may charge a servicing fee against the deposit balance.
Any money held during this one-year period will not accrue interest for your benefit.You forfeit
any portion of the money left after the one-year period.
PCS Wireless Web and Voice Portal Services. PCS Wireless Web Services are part of the Services
that can be obtained through Sprint. PCS Wireless Web Services may not be immediately available
in some PCS Affiliate markets. Use of PCS Wireless Web Services requires a wireless Internet-ready
PCS Phone or certain other equipment (or both) and is subject to any memory, storage or other
limitation in the phone or other equipment.The Caller ID blocking feature is not available when
using PCS Wireless Web Services. For data calls (including PCS Wireless Web and Voice Portal calls)
that are attempted, but not completed, you are charged for the time during which the network
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customer, we may suspend Services to your Number without prior notice to you immediately when
your bill becomes past due. Even if your bill is not past due, we may suspend services if your
unpaid usage exceeds $125 or another amount to be determined by your past credit or usage
history. If we require a deposit for you to establish or keep Services as a PCS Clear Pay Program
customer, we will hold the deposit as partial guarantee of payment for Services (see Deposits,
below). Contact PCS Customer Service Solutions for information about authorized methods of
making these payments. We may charge you a fee for calls that involve our live customer care
services. If we provide Services to you on as a PCS Clear Pay Program basis, Services and coverage
may be limited in certain ways.You must pay all charges for Services whether or not your Services
are suspended or terminated.
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attempts to connect the call.You are charged for time spent connected to the PCS Wireless Web
or Voice Portal, including time spent browsing on the Internet or Voice Portal and reviewing or
scrolling through Internet information on-line while still connected to the Sprint Nationwide
PCS Network. Not all Internet sites can be accessed and you may receive an error message if you
attempt to access a site that cannot be accessed through PCS Wireless Web Services.You are
also charged for PCS Wireless Web connections to review your PCS account information. PCS
Wireless Web Services and Voice Portal calls may not be available when you are roaming off the
Sprint Nationwide PCS Network. PCS Wireless Web Services are not available to you if you are
on a PCS Prepaid Service Plan. If you receive Services on an Account Spending Limit basis, you
may be limited in the PCS Wireless Web and Voice Portal Services available to you. Call PCS
Customer Service Solutions or visit our Web site at www.sprintpcs.com for availability and
equipment compatibility information. Specific additional information about PCS Wireless Web
Services and Voice Portal Services, including pricing, included minutes and combining with
other Service Plans, is available in our standard sales collateral for PCS Wireless Web Services and
Voice Portal Services or at www.sprintpcs.com. Sprint is not a publisher of third party content that
can be accessed through PCS Wireless Web Services or Voice Portal Services. Sprint is not
responsible for any opinions, advice, statements, services or other information provided by third
parties and accessible through PCS Wireless Web Services or Voice Portal Services. Neither
Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of
information that is obtained through the PCS Wireless Web Services or Voice Portal Services.
You are responsible for evaluating such content.
Other Terms Applicable to PCS Vision Usage. Use of PCS Vision Services requires the purchase
of separate third generation wireless compatible phone or other device and is subject to any
software, memory, storage or other limitation in the phone or other equipment. Not all
applications and services work, or work the same, on all third generation wireless phones and
devices. Check the materials accompanying your phone or device to determine which
applications and services it will support. PCS Vision Services are not available when roaming off
the Sprint Nationwide PCS Network. PCS Vision Services may not be currently available in some
Affiliate areas.
Sprint is not responsible for any opinions, advice, statements, services applications or other
information provided by third parties and accessible through PCS Vision Services. Neither Sprint
nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information
that is obtained through the PCS Vision Services.You are responsible for evaluating such
content. Use of certain PCS Vision Services, including some messaging services, may result in
the disclosure to others of your email address and other information about you in connection
with your Internet usage.Your accessing of, or use of, third party sites or services accessible PCS
Vision Services may require the disclosure of information about you, subject to the policies of
those sites and services.
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You consent to receiving advertising, warnings, alerts and other messages, including broadcast
messages.
Your access to PCS Vision Services is controlled by a password.
Taxes and Other Regulatory-Related Charges.We invoice you for taxes, fees and other charges
levied by federal, state or local authorities, or foreign government on Services. We also assess
charges associated with regulatory mandates and obligations, such as Universal Service and
Enhanced 911 service. If you claim any tax exemption, you must provide us with a valid taxexempt document. Any tax exemption applies only from the date we receive a valid tax-exempt
document.
Interruption of Service.We may give credit for a continuous interruption of Services for more than
24 hours on a case-by-case basis. Interruptions caused by your negligent or willful actions, or by
failure of equipment or service not provided by us, or by causes beyond our reasonable control, do
not qualify for credit. We may provide you with an airtime credit of one minute for a call that is
disconnected because of transmission limitations caused by atmospheric, geographic or
topographic conditions and that you redial within one minute of disconnection.You must notify us
within 24 hours of the disconnection to request credit.
Phones and Other Equipment. Phones and other equipment may be purchased and returned as
provided in the purchase documents. We are not the manufacturer of the phones or other
equipment.The only warranties on the phones or other equipment are any limited warranties
extended by the manufacturers. We have no liability in connection with the phones and other
equipment or for the manufacturers' acts or omissions.
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Roaming. Calls made outside of your Home Service Area and off of the Sprint Nationwide PCS
Network are “roaming” calls.Your PCS Phone is specifically designed and engineered to work only
on the Sprint Nationwide PCS Network. It works on another CDMA PCS provider's system only
when a roaming agreement is in place between Sprint and the other providers. If your PCS Phone is
a dual-mode phone, it works on both a CDMA PCS provider's system (in addition to the Sprint
Nationwide PCS Network) and a wireless analog telecommunications provider's system only when
roaming agreements are in place between Sprint and the other providers. If we do not have a
roaming agreement in place, you may be able to place roaming calls “manually” by using a valid
credit card. If there is a gap or other interruption of coverage within a PCS coverage area that
prevents connection with the Sprint Nationwide PCS Network and your dual-band phone is set to
roam automatically when outside PCS coverage, you may incur roaming fees within a PCS coverage
area. Certain features are not available when roaming. Roaming rates may be different from and
higher than the rates you pay for calls within your Sprint PCS Local Service Area and on the Sprint
Nationwide PCS Network. When roaming, you are subject to the limitation of liability provisions
and other applicable rules imposed by the roaming service provider.
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Lost or Stolen Equipment. If your phone or other equipment is lost or stolen, you must notify us
by calling PCS Customer Service Solutions.You are responsible for all charges for Services
provided to the Number for the lost or stolen equipment before you notify us of the loss or theft.
We will deactivate Services to the Number upon notification to us of any loss or theft.You may
be required to provide evidence of the loss or theft (for example, a police report or sworn
statement). If the equipment is later found, we may require that you exchange it for another
phone or other equipment before we reactivate Services (if we do reactivate Services), as well as
require you to pay a reactivation fee. We will deactivate Services to any Number without prior
notice to you if we suspect any unlawful or fraudulent use of the Number.You agree to
cooperate reasonably with us in investigating suspected unlawful or fraudulent use.
Caller ID. If you do not want people you call to receive the Number assigned to your phone, you
must call PCS Customer Service Solutions for information about automatic Caller ID blocking.
The Number assigned to your phone can be blocked on a per-call basis by dialing *67 +
Destination Number + TALK (or similar key), but Caller ID delivery resumes on the next call you
make. Caller ID display on incoming calls to your Number depends on receiving the information
from the calling party.
TTY Access. A TTY (also known as TDD or Text Telephone) is a telecommunications device
that allows people who are deaf or hard of hearing, or who have speech or language disabilities,
to communicate by telephone.TTY doesn’t work with all PCS Phones. If you have a PCS TTYcapable phone, it may not function effectively, or at all, when attempting 911 calls due to the
equipment or software of the answering agency.Therefore, a TTY device should not be relied
on for 911 calls.
Pay-Per-Call Service.We will not complete calls from your Number to 900, 976 and similar
numbers for pay-per-call services.
International Calling.You may be limited in the international destinations that you can call with
Services.You should contact PCS Customer Service Solutions for information about
international destinations that you cannot call.
Limitation of Liability. Except as otherwise provided in this section, our sole liability to you for
any loss or damage arising out of providing or failing to provide Services (including mistakes,
omissions, interruptions, delays, errors, or defects) does not exceed (1) in cases related to a
specific piece of equipment, the prorated MRC for Services to the piece of equipment during
the affected period, or (2) in cases not related to a specific piece of equipment, the prorated
MRCs for Services to you during the affected period. Neither we nor our vendors, suppliers or
licensors are liable for any damage arising out of or in connection with:
a) any act or omission of any telecommunications service or other service provider other than
us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
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d) any interruption of Services, including interruptions caused by equipment or facilities failure or
shortages, transmission limitations or system capacity limitations;
e) traffic or other accidents, or any health-related claims allegedly arising from the use of Services,
phones, equipment or accessories used in connection with the Services;
f) the use of PCS Wireless Web Services and PCS Vision applications and services, including the
accuracy or reliability of any information obtained from the Internet using PCS Wireless Web
Services or from Voice Portal Services, PCS Vision Services or Internet services, content or
applications not supported by Sprint Nationwide PCS Network;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency services or identification of the Number,
address or name associated with any person accessing or attempting to access emergency services
from your phone;
j) events due to factors beyond our control, including acts of God (including, without limitation,
weather-related phenomena, fire or earthquake), war, riot, strike, or orders of governmental
authority;
k) any act or omission of any third party or independent contractor that offers products or services
in conjunction with or through the Services; or
l) your negligent or intentional act or omission.
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR
ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE
WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO
PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE
SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF
REPLACEMENT PRODUCTS AND SERVICES.THIS SECTION SURVIVES TERMINATION OF THIS
AGREEMENT.
Indemnification.You indemnify and defend us, our partners, directors, officers, employees and
agents from and against any claim, action, damage, liability and expense arising out of or in
connection with: (1) your acts or omissions that occur in connection with your use of the Services
or equipment used in connection with the Services, and (2) any communications you make or
receive using the Services.This indemnification extends to and includes any attorney's fees and
costs incurred by us arising from any actions or claims to which this indemnification applies, or
from the contesting of the applicability of this provision.This section survives termination of this
Agreement.
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i) the installation or repair of any products or equipment by parties who are not our authorized
employees or agents;
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MANDATORY ARBITRATION OF DISPUTES.ANY CLAIM, CONTROVERSY OR DISPUTE OF
ANY KIND BETWEEN THE CUSTOMER AND THE COMPANY AND/OR ANY OF ITS'
EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN
CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT
INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE
DATE OF ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY
FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION.THE FEDERAL
ARBITRATION ACT, NOT STATE LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM IS
SUBJECT TO ARBITRATION. HOWEVER, NOTHING CONTAINED IN THIS ARBITRATION
PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING ANY CLAIM,
CONTROVERSY OR DISPUTE IN SMALL CLAIMS COURT HE OR SHE OTHERWISE WOULD
HAVE THE RIGHT TO PURSUE.
A single arbitrator engaged in the practice of law will conduct the arbitration.The arbitrator will
be selected according to the rules of the American Arbitration Association or JAMS or,
alternatively, may be selected by agreement of the parties, who shall cooperate in good faith to
select the arbitrator.The arbitration will be conducted by, and under the then-applicable rules of
American Arbitration Association or JAMS, as applicable. All expedited procedures prescribed by
the applicable rules will apply.Any required hearing fees and costs shall be paid by the parties as
required by the applicable rules or as required by applicable law, but the arbitrator shall have the
power to apportion such costs as the arbitrator deems appropriate.
The arbitrator's decision and award will be final and binding, and judgment on the award
rendered by the arbitrator may be entered in any court with jurisdiction.
If any party files a judicial or administrative action asserting a claim that is subject to arbitration
and another party successfully stays such action or compels arbitration, the party filing that
action must pay the other party's costs and expenses incurred in seeking such stay or
compelling arbitration, including attorney's fees.
Notices.You may get our current address for written notice by calling PCS Customer Service
Solutions. Written notice to you is sent to your last known address in our invoicing records.
Written notice is deemed delivered 3 days after deposit in the U.S. mail, postage prepaid, and
properly addressed. Unless required by this Agreement or Applicable Laws, (1) you may notify
us by calling PCS Customer Service Solutions, and (2) we may notify you by leaving a message
for you on your PCS Phone, answering machine or with your answering service. Notice
addresses may be changed by giving notice as provided in this section.
Choice of Law; Jurisdiction.This Agreement is governed by and must be construed under
federal law and the laws of the State of Kansas, without regard to choice of law principles.You
agree to submit yourself to the personal jurisdiction of the courts in the State of Kansas.
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General. If either of us does not enforce any right or remedy available under this Agreement, that
failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our
waiver of any requirement in any one instance is not a general waiver of that requirement and does
not amend this Agreement. If any part of this Agreement is held invalid or unenforceable, that part
is interpreted consistent with Applicable Laws as nearly as possible to reflect the original intentions
of the parties and the rest of this Agreement remains in full force and effect. Section headings are
for descriptive purposes only and are not used to interpret this Agreement.You may not assign this
Agreement to any other person or entity without our prior written approval.This Agreement
(including any referenced documents and attachments) makes up the entire agreement between
you and us and replaces all prior written or spoken agreements, representations, promises or
understandings between you and us.The provisions of this Agreement that are contemplated to be
enforceable after the termination of this Agreement survive termination of this Agreement.This
Agreement is subject to any applicable federal and state law (collectively,“Applicable Laws”). If
there is a conflict, the Service Plan (including any Term Service Plan) controls over the Terms.
Nationwide PCS Network, you may be charged for Services at a “travel” rate for both outgoing and
incoming traveling calls. Long distance charges may not be included in the travel rate.Traveling
charges do not apply if you subscribe to a Home Rate USA plan or to both Toll-Free USA and Home
Rate USA. (See Home Rate USA and Toll-Free USA for more information.) You do not have to
register your Number when traveling outside your Home Service Area.
Home Rate USA.This service lets you make or receive calls from anywhere on the Sprint
Nationwide PCS Network at your Home Service Area airtime rates.
Toll-Free USA.This service lets you call from anywhere on the Sprint Nationwide PCS Network to
anywhere in the United States, Puerto Rico and the U.S. Virgin Islands and be charged at your
Home Service Area airtime rates, with no additional long distance charges. If you have Home Rate
USA but do not have Toll-Free USA, and if you make a long distance call outside of your defined
local calling area, you are invoiced for the long distance charges.
Terms of PCS Picture Mail Service
The Pictures or Picture Mail service (“Service”) – including access to and use of the services at
www.picturemail.sprintpcs.com – is provided to you by Sprint under the following terms and
conditions and incorporate the Terms and Conditions set forth at www.sprintpcs.com which include
the Terms and Conditions of Service provided with your PCS Phone User Guide, terms regarding
copyright and trademark matters, and other terms relating to the use of our services.Your use of
the Service indicates your acceptance of all of these terms (collectively “Terms”). Sprint may
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The following provisions are not generally applicable and apply only to customers whose
Service Plans include these terms:
Traveling. If you are making or receiving calls outside your Home Service Area but on the Sprint
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Safety & Warranty
change these Terms from time to time at our discretion with or without notice to you. Any
changes will be posted on the Service.
1. Eligibility
The Service is provided to individuals who are at least 18 years old and to minors who have
parental permission.We encourage parents and guardians to take an active role in protecting the
privacy and security of their children. If you as a parent have any concerns regarding this issue,
please feel free to contact us at picturemail@sprintpcs.com.
2. Membership Fees
PCS Picture Mail is available at an additional monthly charge (in addition to any charges you may
pay for PCS Vision services) through Sprint and provides you basic services, such as the ability to
store and share pictures taken on select Vision-enabled PCS Phones or devices. Additional
features or services (beyond basic services) may also be available from time to time for an
additional charge. If you have previously not signed up for the Service with activation of your
PCS Service Plan, you may add this Service to your account for an additional monthly charge
through select Vision-capable PCS Phones.
3. Picture Mail Password
We will have access to your Picture Mail password and User Name. We may remind you of your
password, at your request, by sending an email to the address you used when creating your
account. We will not disclose your Picture Mail password to third parties, but we may access
your account if necessary to maintain the Service, to comply with lawful requests from
governmental authorities, or in response to court orders, subpoenas, complaints.
4. Photo Loss
Sprint does not warrant that pictures or albums stored will not be deleted, modified or damaged.
If pictures or images are particularly valuable, have sentimental or other intangible value or are
otherwise unique or irreplaceable, reliable storage alternatives should be used, including hard
copy duplication and electronic back up and storage.
5. Use of Related Software
Any software that is provided for download and installation on your personal computer or
electronic device in connection with the Service is licensed under the terms and conditions of a
separate software license agreement.These license agreements are available for your review
upon download, installation and/or use of that software.
6. Use of Pictures
Solely for the purposes of displaying your pictures to selected persons and fulfilling your print
orders, you grant us permission to use, download, upload, copy, print, display, reproduce,
modify, publish, post, transmit and distribute any material included in your albums.
7. Member Conduct
(a) In consideration for use of the Service, you agree to provide true, accurate, current and
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complete information about you as prompted during the registration process, and to maintain
and update this information to keep it true, accurate, current and complete.
(b) You are responsible for maintaining the confidentiality of your Picture Mail password and
account, and you agree to be fully responsible for all activities which occur through anyone's
use of your Picture Mail password or account, whether or not authorized by you.You agree to
notify Sprint immediately of any unauthorized use of your password or account or any other breach
of security.
(c) You must provide at your own expense all equipment and software required to use the Service,
including computer and photography equipment, application software, modems, and access to the
Internet. We are not responsible for delays resulting from incompatibility of such equipment and
software, or from improper configuration or maintenance of such equipment and software.
(e) You agree (1) not to use the Service for illegal purposes; (2) not to interfere with or disrupt the
Service or servers or networks or software or data connected to the Service; (3) to comply with all
requirements, procedures, policies and regulations of networks connected to the Service; and
(4) to comply with all applicable laws regarding the transmission of technical data exported from
the United States.You agree to abide by all applicable local, state, national, and international laws
and regulations in your use of the Service and in your use of any software downloaded from the
Service, including, without limitation, copyright, trademark, obscenity and defamation laws.
(f) You agree not to interfere with the use and enjoyment of the Service by other users of the
Service.You agree not to attempt to gain unauthorized access to other computer systems or
networks connected to the Service.
(g) You agree not to transmit through the Service, or upload to it (1) any pictures or other content
in violation of the copyrights, privacy rights or other rights of any other person; (2) any unlawful,
harassing, libelous, privacy invading, abusive, hateful, threatening, harmful, vulgar, defamatory,
obscene or otherwise objectionable material of any kind; (3) any material that violates the rights of
another, including, but not limited to, the intellectual property rights of another; (4) any material
that harms minors; (5) any material that violates any applicable local, state, national, or
international law or regulation; or (6) “junk mail,”“spam,”“chain letters,” or unsolicited mass
distribution of email.
8. Privacy Statement
In order to register you as a member of the Service, we ask you to supply us with some basic
information (email address, user selected Picture Mail password, name) during the registration
process and, occasionally, at other times while using the Service.All uses of your information will be
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(d) While we do not control the content of any member submissions to the Service and do not have
any obligation to monitor such content, if we have any reason to believe that any language,
content, graphics or other materials contained within your content is inappropriate, we may, in our
sole discretion, refuse to process any print orders, remove your pictures from our servers, suspend
your account, restrict access to it, remove content from it, or terminate it.
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in accordance with our privacy policy, as set forth in the following Privacy Policy.As this policy
may be updated from time to time, a current version can be found at www.sprintpcs.com.
PRIVACY POLICY
(a) Sprint respects the privacy of its customers, and other individuals and businesses using the
Web sites owned and operated by Sprint and its Affiliates (“Sprint Web sites”).This updated
Privacy Policy effective October 22, 2001, is to keep you informed about the types of
information collected on Sprint Web sites and how the information is used and protected.The
revised Privacy Policy includes information about advertisements on Sprint Web sites and access
to your account information.
Sprint protects the privacy of its local, long distance and wireless customers consistent with the
Federal Telecommunications Act
and rules and regulations issued by the Federal Communications Commission.
Sprint's Privacy Policy for its high speed Internet services can be accessed at: www.sprint.com/
privacypolicy/broadbandservices.
There are two types of information that may be exchanged between the Sprint site and the user
during each visit to a Sprint site.They are:
1. General technical data transmitted between your computer and the Sprint site that does not
identify you personally.
2. Personally identifiable information that you voluntarily share.The types of personally
identifiable information that you might share include your name, address, phone number, email
address and credit card number.
(b) Anonymous Information
In order to provide you with the information and services that you look for from the Sprint Web
sites, Sprint gathers certain types of information from you that are not personally identifiable.
This is called anonymous information and includes:
1.The type of Internet browser you use when you visit
2.The types of computer operating system you use
3.The search engine you use to access the Sprint Web sites (such as “AOL.com,”“Yahoo.com”
or “Go.com”)
4.The specific Sprint Web site that you visit (sprint.com, sprintpcs.com, etc.).
The anonymous information collected is not associated with you personally or your business.
Sprint uses this anonymous information in the aggregate to improve Sprint Web sites and the
services we provide through those sites.
(c) Use Of Cookies
Sprint Web sites may use “cookies” to collect the anonymous information described in this Privacy
Policy. Cookies are bits of encrypted data that are loaded by a Sprint server onto your computer or
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other device when you visit a Sprint Web site.The server can retrieve the cookies the next time you
visit a site and use them to identify the computer as a return visitor. Sprint uses cookies to collect nonpersonally identifiable information and generically track usage patterns on the Sprint Web sites in order
to monitor activity and administer the sites. Sprint also uses information obtained from cookies to
improve Sprint Web sites, and make decisions concerning advertising, product offerings and services.
Most users can disable cookies from their Internet browsers, receive a warning before a cookie is
placed on their computer, and erase all cookies from their computer hard drives by following the
instructions provided by the browser.
(d) Advertisements On Sprint Web Sites
(e) Personally Identifiable Information
Sprint may ask you to provide what is often referred to as “personally identifiable information” such
as your name, address, telephone number and email address when you use Sprint Web sites to:
purchase a service or product online, enter a contest or sweepstakes, ask to receive information,
respond to a survey, register with a Sprint Web site, access your account, ask for a personalized
service, request customer service online, or apply for a job.You always have the alternative of
mailing or calling Sprint with the information requested if you do not wish to provide it online.
Personally identifiable information provided at a Sprint Web site to order Sprint services other than
Internet services will be protected in the same manner as when the information is provided by
other means such as over the telephone or by mail. We protect customer information obtained
from the local, long distance and wireless service customers of Sprint consistent with federal laws
governing telecommunications services and with regulations issued by the Federal
Communications Commission. Sprint's Privacy Policy for its Internet services can be accessed at:
www.sprint.com/privacypolicy/broadbandservices.
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Advertising companies deliver ads on some Sprint Web sites.You should be aware that when you
click on these ads, the advertising companies may also deploy cookies to receive anonymous
information about ad viewing by Internet users on Sprint Web sites and other Web sites.This
information is associated with your Web browser, but cannot be associated with your name or
email address without your permission.Therefore, advertising companies may know where your
computer goes on the Web, but they do not know who you are unless you tell them. Sprint does
not provide personally identifiable information about its customers or Sprint Web site visitors to
these advertising companies.
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We use personally identifiable information provided at a Sprint web site in the following ways
unless otherwise specified:
1. For its intended purpose (such as to complete an online order for service).
2.To provide you with information about new PCS Products and Services or products and
services offered in conjunction with Sprint business partners.
(f) Disclosure To Third Parties
Sprint will not sell or disclose to outside parties any personally identifiable information obtained
from a Sprint online service or the registration at a Sprint Web site without your consent except
under the following circumstances:
1. When required by law,
2. When disclosure is necessary to protect the safety of a customer, third party or Sprint's
property,
3. If it is required in connection with any sale or transfer of all or a portion of Sprint's assets.
When Sprint uses agents, contractors or other companies to perform services on its behalf,
Sprint will require that they protect your personally identifiable information consistent with this
Privacy Policy. Sprint may share the anonymous information described in this Privacy Policy
with third parties from time-to-time.
(g) Email Communications
Email is an increasingly popular communication tool through which you and your business may
communicate with Sprint. Likewise, Sprint may use email to communicate with you, respond to
your email, and to tell you about new products and services. If you do not wish to receive email
promotions and new products and service announcements from Sprint, please follow the
instructions that appear at the end of the email communication that you receive from Sprint to
have your name removed from the list.
(h) Security
Sprint utilizes several encryption methods to ensure that the data you submit on any of the
Sprint Web sites is secure.Through this “secure session,” information that you input into a Sprint
online order form will be sent and will arrive privately and unaltered at a Sprint server.This
security prohibits access to your information by other companies and Web users.
(i) Children
Sprint does not intend to collect personally identifiable information from individuals under 18
years of age. If Sprint becomes aware that a user who is under 18 is using a Sprint Web site,
Sprint will specifically instruct that individual that they are not to submit information on Sprint
Web sites without a parent or guardian's consent. If a child has provided Sprint with personally
identifiable information without the knowledge of Sprint, a parent or guardian of the child may
contact Sprint at privacy@mail.sprint.com and Sprint will delete the child's information from our
existing files.
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(j) Links
Some Sprint Web sites contain links to other Web sites that are owned and operated by parties
other than Sprint. Please be aware that this Privacy Policy does not extend to any Web sites other
than those owned and controlled by Sprint.
(k) Account Information
You may always contact us at privacy@mail.sprint.com or by telephone or mail to verify your name,
address, email address, telephone number and/or billing information. Sprint will correct any
information that is inaccurate.
(l) Questions
If you have questions or comments regarding this Privacy Policy, you may contact us at
privacy@mail.sprint.com. If you have submitted personally identifiable information, and would like
that information deleted from our records, please contact us at our email address,
privacy@mail.sprint.com. We will use reasonable efforts to delete that information from our files.
(m) Updates
9. Usage and Storage
We and our suppliers assume no responsibility for: (1) any full or partial loss, deletion or failure to
store your pictures or any other data; (2) any notice or lack of notice of such loss, deletion or failure
to store your data; or (3) any correct or erroneous informing of or failure to inform user of such
loss, deletion or failure to store your data. From time to time we may establish an upper limit on the
size of data storage that you are permitted to use on the Service and/or an upper limit on the
frequency or amount of usage that you are permitted on the Service or related software. We may
establish a reasonable period of time (for example, three months) such that if you do not use the
Service at least once during such period, we may terminate the Service to you for non-use, and
delete pictures and other data that you may have stored through the Service.
10. No Resale of Service or Software
Your membership account is intended only for personal, noncommercial use.You agree not to
reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the
Service, use of the Service, access to the Service, or related software.
11. Proprietary Rights
You agree that content, including but not limited to software, text, pictures, graphics, video, music,
sound, or other materials or information, contained in the Service or contained in sponsor
advertisements or presented to you through the Service or advertisers is protected by copyrights,
trademarks, service marks, patents, or other proprietary rights, laws, and/or treaties.You agree that
you are permitted to use such materials and information only as expressly authorized by us or the
true owner of the right in question and you may not copy, reproduce, transmit, distribute, or create
derivative works of such materials or information without proper express, written authorization
from us or the true owner of the right in question.
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Sprint may amend this Privacy Policy from time-to- time.These changes will be posted online.
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Safety & Warranty
12. Changes to the Service and Termination of the Service
(a) We may change these Terms from time to time without notice to you. Should you object to
any of these Terms or any changes to them, or should you become dissatisfied with the Service
in any way, your only recourse is to immediately: (1) discontinue use of the Service; and (2)
terminate the Service and notify us of the termination.Termination of the Service may, in some
instances, require you to change your PCS Service Plan.
(b) We may discontinue the Service or any feature or portion of the Service at any time, with or
without notice.You agree that upon modification or discontinuance of the Service, we may
delete the data you have stored on the Service.
(c) You agree that we may terminate your membership in the Service and delete any and all
information, posting, communications, albums and pictures at any time, without notice, if we
believe: (1) that you have failed to use the Service at least once during a reasonable span of time
as determined by us; (2) that you have violated or acted inconsistently with the letter or spirit of
these Terms; (3) that you have violated our rights or the rights of other users or parties; or
(4) that you have abused or misused the Service in any way, including but not limited to
exceeding any limits that we may place on the amount of data that any individual may store on
the Service.
(d) We reserve the right at all times to disclose any information posted by you or any other user
as necessary to satisfy any law, regulation or governmental request, or to edit, remove, or refuse
to post any information or materials, in whole or in part, that in our sole discretion are
objectionable or in violation of these terms and conditions.
(e) Except as otherwise set forth in this provision, in the event your Service is terminated we will
make reasonable efforts to provide 30 days prior notice before may delete any data from the
Service.
13. Disclaimers
(a) We hereby disclaim any and all responsibility or liability for the accuracy, content,
completeness, legality, reliability, operability or availability of information or material in this
Service. We further disclaim any responsibility for the deletion, misdelivery, failure to store or
untimely delivery of any information or material. We disclaim any responsibility for any harm
resulting from downloading or accessing any information or material through the Service.You
agree that you, the member, will bear all risk associated with any content that you access.
(b) All processing of film, prints, slides, negatives or digital images is subject to our Terms.You
agree that your sole remedy for any damage or loss of any materials that you submit to us for
processing, printing, storage, transmission or other handling, even if caused by negligence or
other fault, will only entitle you to replacement with a like amount of unexposed film and
processing. EXCEPT FOR THE EXCLUSIVE REMEDY OF REPLACEMENT,THE HANDLING OF
ANY FILM, PRINT, SLIDE, NEGATIVE OR DIGITAL IMAGE IS WITHOUT WARRANTY OR
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LIABILITY AND RECOVERY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES IS
EXCLUDED.
(c) THIS SITE AND ALL PRODUCTS, SERVICES AND CONTENT PROVIDED THROUGH IT ARE
PROVIDED “AS IS”AND “AS AVAILABLE' AND WITH NO WARRANTIES WHATSOEVER.TO THE
FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES
OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,TITLE AND NONINFRINGEMENT. WE DISCLAIM ANY WARRANTIES FOR THE SECURITY, RELIABILITY,
TIMELINESS, AND PERFORMANCE OF THIS SERVICE, OR THAT THIS SITE OR OUR SERVER IS
FREE OF VIRUSES OR OTTHER HARMFUL COMPONENTS. WE DISCLAIM,TO THE FULLEST
EXTENT PERMITTED BY LAW, ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED
THROUGH OR ADVERTISED ON THIS SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED
IN THE SERVICE, AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH THE
SERVICE OR THROUGH ANY LINKS PROVIDED IN THE SERVICE.
(e) BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OF CERTAIN WARRANTIES OR THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR OWN AND OUR SUPPLIERS' TOTAL
LIABILITY FOR DAMAGES, LOSSES,AND CAUSES OF ACTION, REGARDLESS OF LEGAL THEORY,
WILL IN NO EVENT EXCEED THE AGGREGATE DOLLAR AMOUNT YOU HAVE PAID TO US UNDER
THESE TERMS, OR US $25.00,WHICHEVER IS GREATER.
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(d) YOU EXPRESSLY AGREE THAT,TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
UNDER NO CIRCUMSTANCES SHALL SPRINT BE LIABLE TO ANY USER ON ACCOUNT OF THAT
USER'S USE OR MISUSE OF AND RELIANCE ON THE SITE OR ITS ASSOCIATED PRODUCTS AND
SERVICES. SUCH LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF DIRECT,
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES
(EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SUCH LIMITATION
OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF AND
RELIANCE ON THE SITE, PRODUCTS OR SERVICES, FROM INABILITY TO USE THE SITE OR FROM
THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE OR DAMAGES INCURRED
BY REASON OF OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THIS
SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED ON THIS SITE, AS WELL AS BY
REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED ON THE
SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE PRODUCTS AND SERVICES.
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14. Indemnity
You agree to indemnify and hold Sprint and its parents, suppliers, licensors, subsidiaries,
affiliates, officers, and employees harmless from any claim or demand, including reasonable
attorneys' fees, made by any third party due to or arising out of: (1) use of the Service by you or
by anyone using your account; (2) violation of these Terms by you or by anyone using your
account; or (3) violation or infringement by you, or by anyone using your account, of
intellectual property rights or any other rights of any other person.
15. General Provisions
We may assign our rights and duties under these Terms to any third party at any time without
notice to you.These Terms and the relationship between you and Sprint shall be governed by
the laws of the State of California without regard to its conflict of law provisions.You and Sprint
agree to submit to the personal and exclusive jurisdiction of the courts located within the State
of California.You agree that regardless of any statute or law to the contrary, any claim or cause of
action arising out of or related to use of the Service must be filed within one (1) year after such
claim or cause of action arose or be forever barred.The failure of Sprint to exercise or enforce
any right or provision of these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the
parties nevertheless agree that the court should endeavor to give effect to the parties' intentions
as reflected in the provision, and that the other provisions of the Terms shall be valid and remain
in full force and effect.
Handspring Product Warranty
Warranty. Handspring warrants to you that at the date of purchase, the product is free of defects
in workmanship and materials, and the software included in the product will perform in
substantial compliance to its program specifications.
Exclusions from Warranty. This warranty does not cover physical damage to the surface of the
product, including, without limitation, breakage, cracks, dents, scratches or adhesive marks on
the LCD touchscreen or outside casing of the product caused by you or a third party. In addition,
this warranty shall not apply (i) if the casing for the product is opened by someone other than an
authorized Handspring representative; (ii) if the defect or malfunction is caused by your or a
third party’s misuse, accident, modification of the product’s components, or operation of the
product in an unsuitable environment or in a manner for which it is not intended; (iii) if
Handspring’s testing and examination discloses that the alleged defect or malfunction in the
product does not exist, (iv) if the defect or malfunction results from the use of the product in
conjunction with accessories, other products, or ancillary or peripheral equipment and
Handspring determines that there is no fault with the product itself; or (v) if the defect or
malfunction is due to any communication service you may subscribe to or use with the product.
Handspring shall not be responsible for software, firmware, information, or memory data
contained in, stored on, or integrated with any products returned to Handspring for repair,
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whether under warranty or not. Handspring makes no warranty or representation that its software
products will meet your requirements or will work in combination with any hardware or
applications software products provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software products will be
corrected.
Remedies. Handspring shall, at its discretion, either replace the product with a comparable
product, repair the product, or refund the purchase price paid for the product. Replacement
products may be new or reconditioned.
Warranty Period. The warranty period is one (1) year from your date of purchase. Handspring
warrants any replaced or repaired product for a period of ninety (90) days from the date of
shipment back to you, or through the end of the original warranty period, whichever is longer.
Obtaining Warranty Service. In order to obtain warranty service, you must receive warranty
Warranty Exclusive. This warranty is exclusive and Handspring will not assume and hereby
expressly disclaims any further warranties, including, but not limited to, any warranty of
merchantability, fitness for a particular purpose and non-infringement.
Limitation of Liability. To the full extent allowed by law, Handspring’s liability is limited to repair or
replacement of the product, or refund of the purchase price paid. Handspring shall not be liable for
any incidental, consequential, indirect, special or punitive damages of any kind, or for loss of
revenue or profits, loss of business, loss of information or data, or other financial loss arising out of
or in connection with the sale, installation, maintenance, use, performance, failure, or interruption
of this product.
Governing Law. This warranty will be governed by the laws of California, and excluding the
United Nations Convention on Contracts for the International Sale of Goods.The courts of
California shall have exclusive personal jurisdiction in case of any disputes arising out of or in
connection with this warranty.
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service authorization by contacting Handspring within the warranty period and provide dated
proof of original purchase. For further information about the warranty service procedure, please
visit our website at http://www.handspring.com.
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Specifications
Radio
CDMA 1900/800 dual-band
1XRTT also supports CSD
Phone features
Personal speakerphone
Hands-free headset jack
(2.5 mm, 3-barrel connector)
Microphone mute option
TTY compatible
3-way calling
Processor technology
Texas Instruments OMAP (ARM) processor
Expansion
SD/MMC slot (SD I/O compatible)
Battery
Rechargeable Lithium Ion
3 hours full charge time
Palm OS version
Palm OS 5.2.x
Camera
VGA resolution (640x480), 0.3 megapixel
Automatic light balance
Size/ weight
4 hours talk time
10 days standby time
4.41" x 2.36" x .87" with antenna (11.2 cm x 6 cm)
6.2 ounces (174.4 g)
IR
Yes
Display
LCD Touchscreen (includes stylus)
3375 colors (11.5-bit color, compatible with 16-bit applications)
User-adjustable brightness and contrast
Keyboard
Included software
System requirements
Phone (including Palm OS
Contacts, Favorites, Dial Pad)
Picture Mail (camera/messages)
Blazer Web Browser (Internet)
Business Connect
Calendar (Palm OS Date Book+)
Palm Desktop/HotSync
Manager
SMS (text messaging)
To Do List
Calculator (basic/advanced)
Memo Pad
CityTime world clock
PocketMirror Standard (for
synchronizing with Microsoft
Outlook for Windows)
0C-40C
Temperature ranges
Built-in QWERTY keyboard plus 5-way navigation control
Backlight for low lighting conditions
Windows 98SE, Me, 2000 or XP with USB port
Windows NT4 requires serial cable, sold separately
Mac OS 10.1-10.2.x with USB port
Later versions may also be supported
198
5% to 90% RH
Start Here.book Page 199 Thursday, July 17, 2003 4:43 PM
Index
Numerics
1XRTT 166
24-hour clock 134
3-way calling. See conference calls
5-way navigation control 25, 30
199
Index
AC charger 3, 144
accented characters 35
Accept cookies preference 83
accessing
alternative features 167
Contacts list 38
Dial Pad 41
email 61, 84
Inbox 67
voicemail 55
accessories 144
accounts 9, 15
activating PCS Service 8
active calls 46, 47, 56
adapters 144
Add Bookmark command 76
Add Call button 46
adding
contacts 49, 52
events 86, 88
To Do items 93
add-on applications 30
Address Book 58
See also Phone Book
addresses
creating links for 71, 81
entering 69
highlighting 31
tips for SMS 70
Addressing new messages preference
74
adjusting volume 25, 124, 135
Advanced Calculator mode 100
Advantage Agreement 13
alarms 26, 87, 122, 135
See also alerts
turning off 24
Album List option 67
Alert screen 87
alerts
adding 87
adjusting volume 135
responding to message 65, 71
selecting tones for 122
setting duration 124
silencing 126
Alt key 166
alternate characters 35, 36
anniversaries. See repeating events
anonymous information 190
Answer button 43
answering calls 43, 54, 56
antenna 24, 174
application buttons 28, 53, 131
applications
accessing Palm OS 29
associating with buttons 131
beaming 105, 166
copying 117
displaying information about 114
displaying list of 130
displaying menus for 32
displaying private records in 141
downloading 79, 109
Start Here.book Page 200 Thursday, July 17, 2003 4:43 PM
Index
expansion cards and 115, 117
installing 84, 109–111, 164
navigational control and third-party
30
opening 28, 71, 117
phone conversations and running 47
power consumption for 5
removing 112
setting default 132
setting preferences for 129
troubleshooting problems with 162
uninstalling 152
upgrades and 149
Applications Launcher
customizing 129
defined 166
running 29, 117
Applications Launcher button 29
appointments. See calendar
Archive folder 112
area conversions 101
arrow icons (documentation) 30
assigning passwords 138
attaching charger cable 3
attachments 164
audio files 43
Auto Lock Handheld box 138
Auto-Keyguard preference 136
automatic resets 163
Auto-off setting 135, 166
decreasing 5
Back option 67
backing up
data 18
image databases 68
200
backlight. See keyboard backlight
Backspace key 38
Backup folder 113
battery
caring for 172
charging 3–4
checking status 4, 44
conserving power for 4–5, 135
disposing of 173
extended 144
not charging 4
resets and 152
battery gauge 4, 44
battery icons 4
battery-ready indicator 3, 4
beam (defined) 166
Beam Business Card command 50
Beam Category command 104
Beam command 104, 105
Beam Receive option 135
Beam Status dialog 104, 106
beaming information 104–106
beeps 27
See also alerts
belt clip 145
birthdays. See repeating events
Biz Conn icon 84
blank screens 154
Blazer
customizing 82–83
dialing from 80
downloading files from 79
emailing from 81
installing applications from 109
opening 28, 75
overview 75
setting as default browser 132
Start Here.book Page 201 Thursday, July 17, 2003 4:43 PM
cache 83, 164
Calculator 100–101
calendar
accessing from PCS Business
Connection 61, 84
adding alerts to 87
displaying 28, 86
setting alarms for 123
setting preferences for 90–92, 134
Calendar application 86–92
customizing 90
Calendar button 25, 28, 86
Call Forwarding feature 56
Call Log command 42
Call Waiting dialog 56
Caller ID blocking 184
Caller ID pictures 52, 63, 125
camera 5, 26, 61, 63
Canned msgs option 65
Caps Lock 34
Card Info application 119
Category command 129
cautions 174
Center button 31, 32
Change Location command 99
Change Lock Code option 137
changing
contact information 50
passwords 142
QuickText phrases 70
screen fonts 127
text entry fields 31
characters
accessing international 166
displaying hexadecimal 100
entering from keyboard 34, 35
searching on 102, 103
SMS 69
typing accented 35
charger cable 3
chargers (optional) 144
charging battery 3–4
Chat preferences 74
chat sessions 61, 71, 72
Chat view 71
checking battery status 4, 44
CityTime application 28, 98–99
CityTime icon 98
Clear Pay Program 10–11, 181
Index
setting bookmarks for 76–79
troubleshooting problems with 160
viewing web pages from 75–76, 78
Bookmark view 77, 78
bookmarks 76–79
books ii
brightness slider 127
browsers. See web browsers
built-in applications 109, 112
built-in camera 5, 26, 61, 63
business cards 50
Business Connection application 29, 84
business directories 61, 84
Button Views preference 90
buttons
5-way navigation control 30
accessing 32
accidentally pressing 46
creating Favorites 51–53
dialing with 40
highlighting 31
launching applications from 28, 131
Buttons Preferences screen 131
201
Start Here.book Page 202 Thursday, July 17, 2003 4:43 PM
Index
clock 98, 133
coordinating with local time 99
color preferences 74, 128, 135
Colors pick list 128
command buttons 32
compressed formats 109
computers
connecting to 20
interactions with 18
conference calls 47, 57
Confirm deletions from history
preference 73
Connect to the Internet dialog 60
connections
PCS network 27
PCS Phone 20
PCS Vision services 62
troubleshooting 155–156
TTY devices and 58
contacts
adding 49, 52
deleting 50
dialing by 38
masking 140
synchronizing 108
viewing numbers for 52, 102
Contacts view 49
contrast slider 127
conversion functions 101
cookies 83, 190
copying
applications 117
text 80
coverage area 38
coverage maps 9
cradle 144
creating
202
events 86, 88
memos 97
messages 69
web links 81
Current Privacy pick list 141
Customer service ii
customizing
Applications Launcher 129
calendar 90–92
PCS Phone 122, 127, 135
Picture Mail 68
SMS 73
To Do List 91, 96
data
backing up 18
locking 136, 138
losing 153
resets and 152
storing 4, 164
synchronizing 18, 21, 108
transferring 18, 104, 166
databases 68, 109
Date & Time Preferences screen 133
date formats 134
dates. See calendar
Day view 86
Daylight Savings Time 99, 133
decimal values 101
decompression utilities 109
Default Apps Preferences page 132
default password 9
defaults, restoring 131
Delete Contact command 50
Delete Item command 97
deleting
Start Here.book Page 203 Thursday, July 17, 2003 4:43 PM
disposal options 173
docking cradle 144
documentation i, ii, 2, 148
arrow icons in 30
Don’t Show Images preference 75
downloading
applications 109
files 79
images 61, 67, 79
messages 65
ring tones 61
Downsize command 64
due dates 92, 93
setting preferences for 96
earpiece 25
eBooks 5
Edit Bookmarks command 78
Edit Categories option 129
Edit Cities command 99
Edit Favorites Button command 53
Edit Favorites Pages command 53
editing. See changing
electronic equipment 171
Electronic Serial Number 10, 26
email
accessing 61, 84
adding links to 71, 81
highlighting addresses 31
large attachments and 164
managing 61
power consumption for 5
sending pictures with 64, 68
troubleshooting problems with 160
unwanted 192
emergency calls 59, 136
Index
applications 112
bookmarks 78
contacts 50
events 89
Favorites buttons 53
memos 97
messages 73
pictures 66, 68
To Do List items 95
desktop charger 144
Details button 32
Dial Extra Digits Automatically option 52
Dial Pad 40, 46
dialing 38–42, 47, 80
dialog boxes 32
digital images 61, 63
Disable touchscreen preference 136
disabling Wireless Mode 5
disclaimers 194
disclosure information 192
discussion groups ii
disk space 114, 164
Display Options (calendar) 90
display. See screen
displaying
applications 130
calendar 28, 86
contact numbers 52
decimal values 101
menus 32
messages 55
pictures 64, 65, 67, 68
power status 4
private entries 140, 141
recent calls 42
special characters 35
web pages 75, 76, 77, 81
203
Start Here.book Page 204 Thursday, July 17, 2003 4:43 PM
Index
adding phone numbers for 137
Emoticons 70
emotive symbols 70
Empty battery icon 4
Enable Digital Roaming preference 48
Enable Local Network Time box 133
encryption 192
engineering notation 101
entering phone numbers 49
errors 163
ESN (Electronic Serial Number) 10, 26
Event Duration preference 90
events
adding alarms for 87
changing 89
creating 86, 88
deleting 89
scheduling repeating 88
setting default duration 90
Expansion Card Slot 24, 115
expansion cards 115–120
beaming to 106
formatting 120
inserting 115
moving pictures to 66
removing applications from 112
extended battery 144
extending battery life 5
Extra Digits option 46, 52
Favorites buttons 40, 46, 51–53
assigning images to 61, 125
Favorites pages 53
FCC Notice 173
filenames 109
filing pictures 66
204
financial calculator 100
Find dialog 103
Find Text on Page command 81
finding
text 81, 103
user names 62
floating events 91
fonts 127
forgetting passwords 138
Formats Preferences screen 134
forums ii
Forward all calls preference 57
Free & Clear Plans 12, 13
freeing memory 83, 95, 112, 164
Full battery icon 4
functions 100
games 5, 61
adjusting volume 135
General Preferences screen 135
Go to Day command 86
Good Bye message 27
graphics. See images
Green lightning bolt 4
greetings 55
Guest Books 65
hands-free devices 26, 54, 171
Handspring Treo™ 600. See PCS Phone
Hang Up All button 46, 57
hard resets 138, 153
hardware 2
headsets 26, 54
hearing-impaired services 58, 184
help ii, 111, 148
hexadecimal characters 100
Start Here.book Page 205 Thursday, July 17, 2003 4:43 PM
icons 130
Ignore button 43, 56
image database 68
Image option 52
images
disabling 75, 82
downloading 61, 67, 79
managing online 67
moving 66, 67
reducing size of 64
setting preferences for 68
taking digital 61, 63
troubleshooting 160, 161
Inbox 67, 72
incoming calls 43, 52, 56, 123
incoming messages 44, 55, 72
Info screen 114
Information icon ii
infrared (defined) 166
Infrared port. See IR port
Initial View preference 77, 90
Install tool 110, 167
installing
applications 84, 109–111, 164
Palm Desktop 151
synchronization software 18, 21
international calling 184
international characters 166
international clock 98, 134
Internet connections
installing from 109
launching PCS Vision from 60
setting up proxy server for 83
troubleshooting problems with 156
invalid warranty 3
invoices 15, 178
IR devices 166
IR port 24, 104, 166
Index
hidden entries 140, 141
Hide Records option 141
highlighting screen items 31
hints 138
History command 81
History lists 81
Hold button 46
home city 98
home page 82
home pages 77
HotSync button 108, 131
HotSync cable 20, 144
HotSync connector 25
HotSync cradle 144
HotSync Manager 108, 166
HotSync operations 149, 153, 166
troubleshooting 157–159
hyperlinks. See web links
Java applets 75
JPEG formats 68
keyboard 34–35
dialing with 38
locking 136
setting up Quick Keys for 51
keyboard backlight
power consumption and 5
turning on 34, 127
Keyboard Help command 35
keyboard shortcuts 33
Keyguard application 28, 136
205
Start Here.book Page 206 Thursday, July 17, 2003 4:43 PM
Index
launching applications 28, 117
LED display 4, 25
liability 184
Light. See LED display
lightning bolts 4
Li-Ion battery. See battery
Li-Ion technology 167
links. See web links
Lithium Ion. See Li-Ion technology
locating
text 81, 103
user names 62
location-based services 143
Lock icon 75, 105, 112
Lock Wireless Mode options 137
locked messages 72
locking PCS Phone 137, 138
logic functions 100
looking up contacts 102
Lookup button 103
Lost Password box 142
Lotus Notes 61, 84
low lighting conditions 34, 127
lowercase letters 34
Macintosh operating systems 19, 111
managing accounts 15
maps 9, 76, 99
masking private records 140, 141
mathematical functions 100
maximizing battery life 5
media players 5
Memo Pad 97
memory 83, 95, 112, 164
Memory Management preference 83
206
Menu button 32
menus 32
messages
See also SMS
creating 69
deleting 73
displaying 55
downloading 65
managing 72
receiving 70
recording greeting 55
retrieving 44, 55
sending 55, 69, 71
sending pictures with 64, 68
setting alerts for 124
setting preferences for 73
Messaging applications 28
Messaging button 25, 28
metric conversions 101
microphone 26, 54
Microsoft Outlook. See Outlook
military time 134
mobile networks 168
mobile phone. See PCS Phone
monthly events 89
mouthpiece 26
Move All Pictures To option 67
Move command 66
moving pictures 66, 67
MultiMedia Cards 24, 115
multiple recipients 70
Mute button 46
Name Lookup command 39, 102
navigation control 25, 30
network name 44
Start Here.book Page 207 Thursday, July 17, 2003 4:43 PM
New button 32
New Message Alert dialog 71
night mode 127
No Service message 38, 44
Non-Term Service Plan 180
notes 49, 94
storing 97
notifications 70
NT systems 19
numbers
displaying as decimals 101
entering 35, 100
formatting 134
storing in calculator 101
numeric calculator 100, 101
Page View icon 75
Palm Desktop
defined 167
displaying data in 142
installing 21, 151
multiple appointments and 86
multiple contacts and 49
securing files for 142
setting up synchronization for 18–19
synchronizing data with 108
Palm OS (defined) 167
Palm OS applications
enabling Wireless Mode for 27
installing 109
launching 29
power consumption for 5
Palm OS database 109
Palm Powered devices ii, 24, 104
upgrading from 20, 149
Partial battery icon 4
pass codes 55
password hints 138
passwords 9, 138, 139, 140
changing 142
Paste command 80
pasting phone numbers 41
PCs 18, 20
PCS Accessory Hotline 144
PCS Advantage Agreement 13
PCS Business Connection 61
PCS Customer Solutions 9, 15, 58, 175
PCS Network 27, 48
PCS Phone
accessories for 144
caution for unauthorized accessories
and 3
207
Index
offline viewing 77
OK button 32
online forums ii
opening applications 28, 117
operating systems 19, 167
Optimized mode 76, 160
Option key 35, 131, 167
Option Lock 35
options 25, 33
outbound messages 72
Outbox 70, 72
outgoing messages 55, 70, 71
Outlook
accessing 61, 84
multiple appointments and 86
multiple contacts and 49
synchronizing data with 108
transferring data from 18
Owner Preferences screen 139
Start Here.book Page 208 Thursday, July 17, 2003 4:43 PM
Index
charging battery for 3–4
components shipped 2
connecting to 20
customizing 122, 127, 135
dialing 38–42, 47, 80
downloading ring tones for 61
extending battery life for 5
features described 24–26, 102, 143
hanging up 46, 47
locking 137, 138
managing active calls 46–47
monitoring status 44
not turning on 4
performance and safety information
for 170–??
receiving calls 43
resetting 152
restarting 26
servicing 123, 170, 175
setting roaming preferences for 48
setting up service from 10
turning on and off 27
PCS Service
activating 8
advantages of i
features described 56
managing accounts for 15
performance information for 170
setting up 8–16
terms and conditions 175
TTY devices and 58
PCS Service Areas 9
PCS Service Plan 12
PCS user name 62
PCS Vision 44, 60–62, 177, 182
defined 167
onscreen symbols for 62
208
PCS Voice Command 58, 178
PCS Wireless Web 181
pending alerts 87
performance 170
Personal Address Book 58
personal contacts 61, 84
personal information 136, 138, 139
Personal Information Manager 151, 167
personally identifiable information 191
Phone application 46, 167
launching 28
Phone Book 49–50
Phone button 25, 28, 38
Phone Info command 45, 62
Phone Info screen 62
Phone Lock command 137
phone numbers
adding emergency 137
adding links for 71
assigning images to 61
dialing 38–42, 47, 80
entering 49
getting 45
highlighting 31, 41, 42
pasting 41
redialing 42
saving 50
Phone Preferences command 48, 56
phone. See PCS Phone
photo albums 67
pick lists 31
selecting items 33
Picture Mail 63–68, 167
customizing 68
defined 167
downloading to 61
launching 61
Start Here.book Page 209 Thursday, July 17, 2003 4:43 PM
punctuation 35
Purge command 73, 95
quarantined files 149
Quick Keys 51
quick tour ii
QuickText phrases 70
radio frequency 170
random number generator 101
receiving beamed information 106
receiving calls 43
receiving messages 55
recharging battery 4
recording greeting messages 55
records
beaming 104, 166
marking as private 140–142
restoring 138
storing 164
Records option 114
recurring events. See repeating events
Red lightning bolt 4
redialing 42
references ii
refreshing web pages 75
reminders 93
setting alarms for 124
remote cities 99
removing. See deleting
renaming expansion cards 119
repeating alarms 124
repeating events 88
rescheduling events 89
Reset button 26
resets 26, 152, 163
209
Index
setting up web site account for 64
terms and conditions 187
troubleshooting problems with 156
Picture Mail application 63, 67
troubleshooting problems with 161
picture preferences 68
Picture size option 68
Pictures folder 68
Pictures view icon 64
pictures. See images
PIM (defined) 167
PIM applications 151, 167
placing calls on hold 56
plug-ins 75
PocketMirror 168
port 24
power adapter 25, 144
power consumption 5, 135
Power Save feature 170
power status 4
precautions 173
Preferences command
Calendar 90
Picture Mail 68
SMS 73
web pages 82
Premium Services 179
preset alarms 124
preset delays 139
prioritizing To Do List items 92, 93, 96
privacy flag 94
Privacy Statement 189
private contacts 49
private records 140–142
programmable buttons 51
Proprietary Rights 193
proxy servers 83
Start Here.book Page 210 Thursday, July 17, 2003 4:43 PM
Index
restoring defaults 131
Return to list view preference 73
reverse type 31
RF exposure 174
RF signals 171
ringer
adjusting volume 124
selecting tones for 52, 79, 122
silencing 43, 126
Ringer switch 24
Ringers icon 61
Ringtone option 52
roaming 4, 44, 48, 123, 183
rounding 101
safety 174
safety information 170–174
Save Inbox As option 67
Save Page command 77
saving
phone numbers 50
pictures 63, 68
web pages 77, 78
schedules. See calendar
scientific calculator 101
screen
adjusting resolution 127
choosing items on 32
decreasing Auto-off setting for 5
disabling 43, 136
highlighting items on 31
realigning 128
scrolling through 30, 31
troubleshooting problems with 154
turning on and off 25, 27, 135
Screen button 25, 27, 28
210
screen fonts 127
Screen Savers icon 61
scrolling 30, 31
search features 102, 140
Searching for Service message 27
searching for signal 5
Secure Digital cards 24, 115
security 140, 192
security software 136, 142
Select Business Card command 50
Select Home City command 98
sending messages 55, 69, 71
sending pictures 64, 68
Sent folder 72
serial numbers 10, 26
service areas 9
Service Plan 12, 176, 180
servicing PCS Phone 123, 170, 175
Set Date box 133
Set Proxy preference 83
Set Time box 133
Set Time Zone box 133
Set Wallpaper command 66
setting alarms 122
Share Inbox option 67
sharing pictures 63, 64
Show Options dialog 96
Show Records option 141
Show Wallpaper option 125
signal 5, 171
monitoring strength 44, 155, 170
silencing ringer 43, 126
silent alarms 126
Size option 114
SMS 61, 69–74
adding contacts for 49
customizing 73
Start Here.book Page 211 Thursday, July 17, 2003 4:43 PM
beamed information 106
data 4, 164
pictures 63, 67
stylus 24, 30, 31, 144
Swap button 56
switching between calls 56
symbols 35, 70
accessing international 166
synchronization (defined) 18
synchronization software 18, 21
synchronizing personal data 18, 21, 108
See also HotSync operations
system clock 99, 133
system errors 163
system profiles 19
system requirements 19, 198
system resets 152
taking pictures 61, 63, 68
talk time 4
tasks. See To Do List
technical support ii
telephone. See PCS Phone
temperature 101, 198
terms and conditions 175, 187
text
changing screen font for 127
copying 80
entering 34, 35, 97
highlighting 31
in reverse type 31
searching for 81, 103
text fields 31
text messaging
See SMS
Text Telephone 58
211
Index
defined 168
dialing with 41, 42
power consumption for 5
setting alerts for 124
setting notification options 71
tips 70
troubleshooting problems with 156
SMS (defined) 168
SMS application 25, 55
SMS applications 168
SMS Favorites Button 53
SMS icon (PCS Vision) 61
Snooze button 65
soft resets 152
software 2, 198
Sort by Date command 73
Sort by Name command 73
Sort command 73
sorting To Do items 96
Sound Mode icons 126
sound preferences 61, 122, 126
speaker 25, 46, 54
speakerphone 46
adjusting volume 124
special characters 35, 36
specifications 198
speed dial 51
Spkr-phone button 46
Sprint PCS Service. See PCS Service
standby time 4, 144, 198
Start Time and End Time preference 90
statistical functions 101
status icons 72
stereo adapters 54
stolen equipment 184
stopping audio player 43
storing
Start Here.book Page 212 Thursday, July 17, 2003 4:43 PM
Index
third-party applications
getting help with 111
installing 109, 164
navigation control and 30
troubleshooting problems with 162
uninstalling 152
Three-Way Calling feature 57
time formats 134
time stamps 74
time zone 133
time. See clock
tips ii
To Do List 93–96
checking off items 95, 96
customizing 91, 96
To Do List icon 93
To Do Preferences command 91
Toggle Mode command 100
Tones box 123
touchscreen. See screen
transferring data 18, 104, 166
travel adapters 144
Treo™ 600. See PCS Phone
trigonometric functions 100
troubleshooting 148
TTY devices 58
TTY mode 58
turning off beeps and alarms 24
turning on phone 27
tutorial ii, 148
Tutorial icon 148
Typing Starts Contacts Search
preference 39
uninstalling applications 152
unlocking Wireless Mode 137
untimed events 88
upgrades 20, 149
Upload command 67
uploading pictures 64, 67
uppercase letters 34
URLs 71
USB HotSync cable 20
user names 14, 62, 168
wallpaper 61, 63, 66, 125
warranty 175
invalidating 3
web browsers 28, 60, 75, 76
unauthorized accessories 3
unauthorized calls 137
212
vehicle power adapter 144
Version option 114
VGA resolution 198
vibrating alarm 26, 126
views (calendar) 90
Voice Portal Services 181
voicemail
placing calls from 58
retrieving messages from 44
roaming and 48
sending calls to 43
setting alerts for 123
setting up 55
voicemail access numbers 55
voicemail button 53, 55
voicemail pages 72
volume 25, 124, 135
Volume box 122
volume buttons 25
volume conversions 101
Start Here.book Page 213 Thursday, July 17, 2003 4:43 PM
temporarily disabling 5
turning off 27
Wireless Mode button 24, 27
wireless service 13, 48
running 27
world clock 98, 134
Wrap Search box 82
yearly events 89
Index
setting default 132
Web icon 67
Web Link Favorites Button 53
web links 31, 71, 76
creating 81
web pages
accessing 61, 75, 76
caching 83
copying 80
deleting 78
dialing from 41, 42
displaying from History list 81
downloading files from 79
downloading pictures from 67, 79
frames 80
locating text in 81
moving through 76
saving 77, 78
setting home page for 82
setting initial view for 77, 82
setting preferences for 82
troubleshooting problems with 160
turning off images in 75, 82
uploading pictures to 64, 67
Week Start preference 90
weekly events 89
weights 101
Welcome message 27
Wide Page mode 76, 160
Windows operating systems 19, 110
wireless features 5
See also specific
Wireless Mode
battery life and 4
defined 168
enabling 27
lock options for 137
213
Start Here.book Page 214 Thursday, July 17, 2003 4:43 PM
Index
Notes
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214
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Start Here.book back cover
03-0484-00

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