Palm CASY Phone User Manual Castle Plus EU UMTS mini User Guide
Palm Inc Phone Castle Plus EU UMTS mini User Guide
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Intellectual property notices
© 2010 Palm, Inc. All rights reserved. Palm, Pre, Synergy, and the Palm and Pre logos are among
the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and
Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled.
Facebook® is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks
of Google, Inc. Doc View and PDF View are provided by Documents To Go®, a product of
DataViz, Inc. (dataviz.com). All other brand and product names are or may be trademarks of,
and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the
use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by
third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume
no responsibility for any damage or loss caused by deletion of data as a result of malfunction,
dead battery, or repairs. Be sure to make backup copies of all important data on other media to
protect against data loss.
Patent pending. This product also is licensed under United States patent 6,058,304.
Use of this device requires providing a valid email address, mobile phone number, and related
information for account setup and activation. A data plan is also required. An unlimited usage
data plan is strongly recommended or additional data charges may apply.
Open Source License information
You can view the Open Source License terms on your phone. Press the Center button and then
tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View, then tap
Open Source Information.pdf.
You can also view the file on your computer. Connect your phone to your computer with the
USB cable. On your phone, tap USB Drive. On your computer, locate and double-click the
removable drive name for your phone. To locate the drive, do the following for your operating
system:
•Windows Vista: Open Computer.
•Windows XP: Open My Computer.
•Mac: Open Finder.
•Linux (Ubuntu): The drive is displayed on the desktop.
•Other Linux distribution: The location of the drive may vary by system.
After you open the drive, double-click the file Open Source Information.pdf.
Recycling and disposal
This symbol indicates that Palm products should be recycled and not be disposed of in
unsorted municipal waste. Palm products should be sent to a facility that properly
recycles electrical and electronic equipment. For information on environmental
programs visit palm.com/environment or recyclewirelessphones.com/.
As part of Palm’s corporate commitment to be a good steward of the environment, we strive to
use environmentally friendly materials, reduce waste, and develop the highest standards in
electronics recycling.
v. 0.0
Contents 3
Contents
Chapter 1 Basics
6 Get to know your phone
8Set up your phone
11 Turn the phone on/off
12 Open applications
13 Work with applications
14 Enter and save information
15 Use the menus
16 Search to find info and make calls
17 View and respond to notifications
Chapter 2 Phone
20 Make calls
21 Receive calls
21 Use voicemail
22 What can I do during a call?
22 Set up and use a Bluetooth® hands-free device
Chapter 3 Email and other messages
24 Email
25 Messaging
Chapter 4 Personal information
30 Contacts
31 Calendar
Chapter 5 Photos, videos, and music
34 Camera
34 Photos
34 Videos
35 Music
Chapter 6 Web and wireless connections
38 Wi-Fi
38 Web
38 Bluetooth® wireless technology
Chapter 7 Documents
40 Doc View
40 PDF View
Chapter 8 Preferences
44 Screen & Lock
44 Sounds & Ringtones
Chapter 9 Learn More
48 While using your phone
Regulatory and Safety Information
Index
4Contents
Chapter 1 : Basics 5
Basics
You’re about to discover the many things about your
Palm® Pre Plus phone that will help you better
manage your life and have fun, too. As you become
more familiar with your phone, you’ll want to
personalize the settings and add applications to make
it uniquely yours.
But first, take the few easy steps in this chapter to set
up your phone and get it running.
In this chapter
6Get to know your phone
8 Set up your phone
11 Turn the phone on/off
12 Open applications
13 Work with applications
14 Enter and save information
15 Use the menus
16 Search to find info and make calls
17 View and respond to notifications
6Chapter1:Basics
Get to know your phone
Front view
1Earpiece
2Touchscreen: Tap and make other gestures directly on the screen.
3Volume
4Gesture area: Make the back gesture and begin other gestures here.
5Microphone
6Keyboard
7Charger/microUSB connector
IMPORTANT Be careful not to scratch, crush, or apply too much pressure on the
touchscreen. Do not store your phone in a place where other items might
damage it. When you pack your phone away, use the pouch to protect it.
Keyboard
1Option: Press to enter numbers, punctuation, and symbols that appear above the letters on
the keys.
2Shift
3Space
4Backspace
5Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field.
6Sym: Press to enter symbols and accented characters that don't appear on the keys.
Chapter 1 : Basics 7
Touchscreen
1Application name: Displays the name of the currently open application. Tap the name to
open the application menu.
2Launcher: See Open an application in the Launcher.
3Scroll arrow: Swipe up or down to see icons that are on the page but hidden.
4Quick Launch: See Open an application in Quick Launch.
5Connection icons: Show the status of wireless service connections and battery strength. Tap
the icons to open the connection menu.
6Page indicators: Show how many Launcher pages are to the right or the left of the currently
displayed page. Swipe left or right on the screen to see other pages.
7Notification icons: Show missed calls, new voicemail and email messages, and more. Tap
the bottom of the screen to view notification details.
Back view
The back cover of your Pre Plus phone is compatible with the TouchstoneTM
charging dock (sold separately).
1Camera flash
2Camera lens
3Speaker
8Chapter1:Basics
To p v i ew
1Power: Press to wake up or turn off the screen. Press and hold to turn your device and all
wireless services completely off and to turn your device back on after having turned it
completely off.
2Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.) The
ringer switch does not affect music or video playback sounds.
33.5mm headset jack
Bottom view
*Back cover release
Set up your phone
Insert the SIM card
Your SIM (Subscribe Identity Module) card contains information on your
wireless account. Depending on your wireless service provider, this
information might include your phone number and voicemail access
number. To make calls or use your phone’s email or web features, you need
to insert a SIM card.
If you don’t have a SIM card, contact your wireless service provider.
To take advantage of the high-speed data connection available on your
phone, you may need to have a 3G SIM card. Check with your wireless
service provider for information.
WARNING You must remove the battery first whenever you insert or remove
the SIM card.
1Press and release the back cover release. button
2Slide your thumbnail or a credit card between the back cover and the
phone, starting at the bottom and moving halfway up one side until
you hear the clasp (x) release.
3Repeat step 2 to release the clasp (y) on the other side of the phone.
Chapter 1 : Basics 9
4Lift off the back cover.
5Remove the battery by pulling the tab that appears at the top of the
battery.
WARNING You must remove the battery first whenever you insert or remove
the SIM card.
6Insert the SIM card.
*Notch
7Replace the battery. Make sure to leave the tab showing at the top of
the battery.
10 Chapter 1 : Basics
8Position the back cover over the phone and gently press the top two
clasps (a), located at the top corners. Then press the two clasps (b)
halfway down either side of the phone.
9Slide out the keyboard (see Slide out the keyboard), and then press the
two clasps (c) at the bottom corners.
10 Press and hold the power button on the upper-right corner of your
phone until you see a logo on the screen (approximately five seconds).
Please be patient while your phone starts up.
11 Follow the onscreen instructions to complete setup.
12 To create a Palm profile, enter a working email address and select and
answer a security question (see What is a Palm profile?).
NOTE If you have a Palm profile from an old webOS phone that you no longer
use, you can enter that profile email address and username to download that
profile information to your new phone. But if you are still using the other phone,
you must create a new Palm profile for your Pre Plus phone—you can’t use the
same profile on two phones.
13 Your phone is ready to use. To learn how to make your first call, see
Make calls.
Verify your profile
After you finish setup, look for an email on your computer at the address you
used for your Palm profile. If you don’t see the confirmation email in your
Inbox, check your spam mail folder in your desktop email program. Click the
link in the email to do the following:
•Verify your Palm profile.
•Follow a link to learn about getting data like contacts and appointments
onto your phone from your desktop organizer software.
TIP If your phone does not turn on after you insert the battery and press and hold
power, you need to connect your phone to the AC charger to charge it (see
Charge the battery).
Chapter 1 : Basics 11
Tu rn t h e p h o n e o n /off
Your Pre Plus phone’s screen can be turned on and off separately from its
wireless services (which are the Phone app, Wi-Fi app, and
Bluetooth app). This means you can wake up the screen to use just the
organizer features of your device (Calendar, Contacts, Tasks, Memos, and so
on) without turning on the phone and other wireless features. Also, when
the screen is turned off, the phone can be on and ready for you to receive
phone calls or messages.
Turn the screen on/off
Turn the screen on and leave the wireless services turned off when you want
to use only the organizer features, for example, when you’re on a plane and
you must turn off all wireless services, but you want to look at your calendar.
To turn the screen on, do one of the following:
•Slide out the keyboard.
•Press power . Drag up to unlock the screen.
*Power
To turn the screen off, press power .
To save power, the screen dims automatically after a period of inactivity,
then turns off. If you’re on a call when the screen dims and turns off, the call
is not affected. To brighten the screen if it has dimmed, tap the screen.
Turn wireless services off (airplane mode)
Airplane mode turns off your phone as well as the Wi-Fi and Bluetooth®
wireless technology features. Use airplane mode when you are on a plane or
anywhere else you need to turn off all wireless services. You can’t browse
the web, but you can still use apps like Calendar, Contacts, Photos, Music,
Doc View, and PDF View.
Do one of the following:
•Tap the upper-right corner of any screen to open the connection menu.
Ta p Turn on Airplane Mode.
•Press and hold power and tap Airplane Mode.
When your phone is in airplane mode, the airplane mode icon appears
at the top of every screen, and Airplane Mode appears in the upper-left
corner of the screen in the Launcher, Card view, and Phone. Your phone is
not connected to any mobile network.
TIP You can also unlock the screen by dragging up from the gesture area across
the onscreen lock icon.
TIP You can set how long the screen stays on during a period of inactivity (see Set
the interval for turning the screen off automatically).
TIP When your phone is in airplane mode, you can turn the other wireless
features on individually. For Wi-Fi, see Turn Wi - Fi o n a n d off . For Bluetooth, see
Bluetooth® wireless technology. To turn your phone back on, you must turn
airplane mode off.
12 Chapter 1 : Basics
Turn wireless services on
When you turn on your phone, it connects to a mobile network so that you
can make and receive phone calls and use other wireless services (if
supported by the local network).
BEFORE YOU BEGIN To use the phone, you must have an active SIM card
from your wireless carrier inserted into your phone (see Insert the SIM card).
•If airplane mode is turned on, you need to turn it off before you can
connect to your mobile network. Tap the upper-right corner of any screen
to open the connection menu. Tap Tu rn o ff A i rp l an e Mo d e .
When your phone locates a signal, your wireless service provider appears in
the upper-left of the screen in the Launcher, Card view, and Phone, and the
signal-strength icon appears at the top of the screen.
When you are inside a coverage area, the bars of the signal-strength
icon are filled in. If you’re outside a coverage area, the bars in the
signal-strength icon appear dimmed with an X.
Turn everything (the screen and wireless services) on/off
•Open Device Info and tap Reset Options. Tap Shut Down, and tap
Shut Down again.
•Press and hold power , and tap Power. Tap Shut Down/Swap
Battery, and tap Shut Down.
Open applications
Open an application in Quick Launch
Quick Launch is the bar of five icons that is always available at the bottom of
Card view and the Launcher. To open an application from Quick Launch,
just tap the icon.
Quick Launch can display no more than five icons. By default it displays,
from left to right, Phone, Contacts, Email, Calendar, and the Launcher. You
can change the order of icons (except the Launcher icon) in Quick Launch,
or swap in whatever applications you like.
When an application fills the whole screen, make the following gesture to
display Quick Launch and open one of its applications.
1Drag up slowly from the gesture area to the screen.
2Move your finger to the application icon. When you see the app name
appear, lift your finger. The application opens.
Open an application in the Launcher
The Launcher displays all your applications that are not on Quick Launch.
The Launcher includes multiple pages, which you can organize to group
apps the way you want.
1If you’re in an app, tap the center of the gesture area to display Card
view.
2In Card view, tap .
3To find the app you want, swipe up or down to see all the icons on a
page. Swipe left or right to see other pages.
4Tap the application icon.
To close the Launcher, do one of the following:
•Tap the center of the gesture area.
•Tap .
•Make the up gesture: Flick up from the gesture area to the screen.
TIP You can also open the Launcher by flicking up twice from the gesture area to
the screen. If you are in Card view, just flick up once to open the Launcher
Chapter 1 : Basics 13
Open an application using search
1Tap the center of the gesture area to open Card view.
2Enter the name of the application.
3When the application icon appears in the search results, tap it.
Work with applications
Go up one level in an app (back gesture)
The back gesture takes you up one level from a detailed level to a more
general view of the application you're working in. For example, when you
finish reading an email message, make the back gesture to close the
message and return to your list of messages. Or when you finish writing a
memo, make the back gesture to close and save the memo and return to the
display of all your memos. When you make the back gesture in an
application and that's the only screen of that app that's open, you minimize
the app and go back to Card view.
To make the back gesture, swipe right to left anywhere in the gesture area.
Display all open applications (Card view)
Card view displays open applications as small cards, so that you can easily
scroll through them and drag them to change their order.
When an application fills the screen and you want to go to Card view, ddo
one of the following:
•Tap the center of the gesture area.
•Make the up gesture: Flick up from the gesture area to the screen.
Move among open applications
1In Card view (see Display all open applications (Card view)), swipe left
or right on the screen to see other open apps.
2Tap a card to maximize the application.
Close an application
•In Card view throw the card off the top of the screen.
TIP You can also maximize the center card in Card view by flicking down from the
screen to the gesture area.
TIP You can set a preference to move among open apps without first going to
Card view.
14 Chapter 1 : Basics
Enter and save information
Use the keyboard
1Option
2Shift
3Space
4Backspace
5Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field.
6Sym
Enter uppercase letters
By default, the first letter of each sentence or field is capitalized and the
remaining text you enter is lowercase. To enter other uppercase letters, do
one of the following:
•Press Shift and press the letter key. The Shift symbol appears: . You
don’t need to hold down Shift while you press the letter key.
•Turn on Caps Lock: Press Shift twice. The Caps Lock symbol
appears: .
•Turn off Caps Lock: Press Shift .
Enter alternate keyboard characters
Numbers, punctuation, and symbols appear above the letters on the keys. To
enter these characters, do one of the following:
•Press Option and press the key for the character. The alternate
character symbol appears: . You don’t need to hold down the orange
key while pressing the second key.
•Enter a series of alternate characters: Press Option twice to lock the
alternate character feature. The alternate character lock symbol appears:
.
•Turn off the alternate character feature: Press Option .
Enter passwords
You can see each character of a password only as you enter it, so be careful.
Be sure Caps Lock and alternate character lock are off unless you need them.
For information on how to enter characters, see Enter uppercase letters and
Enter alternate keyboard characters.
Enter characters from the symbols table
You can enter symbols and accented characters that don't appear on the
keys by using the symbols table.
1Press Sym to display the symbols table.
Chapter 1 : Basics 15
2Narrow the list by pressing the key that corresponds to the character
you want. For example, to enter an é, press e. See the table below for a
list of corresponding characters.
3Scroll to find the character you want.
4Tap the character to insert it.
Enter information in a field
You can enter information in a field by typing or by pasting previously
copied information.
Applications with text fields support the auto-correct feature. If the app
recognizes a common misspelling, it auto-corrects the word. To cancel the
auto-correction, press Backspace .
To accept the information you entered, do one of the following:
•Tap outside the field.
•Press Enter . If a screen contains multiple fields, pressing Enter accepts
the information you just entered and jumps the cursor to the next field.
•When you are done entering information on the screen containing the
field, make the back gesture to accept the information and back out of the
screen.
Select items in a list
Lists enable you to select from a range of options. Lists are different from
menus (see Use the menus), which give you access to additional features.
Lists are hidden until you tap the currently displayed option for that list.
1Tap the currently displayed option to open the list. For example, when
creating a new event in Calendar, tap No Reminder to display the list
of reminder options.
2Tap the list item you want.
Save information
•On most screens, your information is saved automatically. Just make the
back gesture to close the screen, and your info is saved at the same time.
•Your info is also saved if you minimize an app screen to a card and throw
the card off the top of the screen to close the app.
•On screens with a Done button, tap Done to save your information.
Use the menus
Most applications have an application menu hidden in the upper-left corner,
which provides access to additional features. There is also a connection
menu hidden in the upper-right corner, which provides access to wireless
services.
To get the most out of your phone, it’s a good idea to familiarize yourself
with the additional features available through the menus in various
applications.
TIP The symbols and accented characters are grouped according to their
similarity to the corresponding key. In some cases, the symbol is related to the
alternate character on the key, not the letter. For example, to type a € or other
currency symbol, press Sym + h. Why? Because the alternate character on the H
key is $.
TIP If you press the wrong key, press Backspace to return to the full list of
symbols and accented characters. You can then press another key.
16 Chapter 1 : Basics
Open the application menu
The application menu contains items for the application you are working in,
such as Cut and Copy, Preferences, Help, and other application-specific
commands.
1In an app, do one of the following:
•Tap the application name in the upper-left corner of the screen.
•Drag down from the upper-left corner of the phone (above the
screen) onto the screen.
2Tap a menu item to open it. If a menu item displays a right-pointing
arrow , tap the item to open a submenu of options for that item—
for example, tap the Edit menu item to open a submenu containing
Cut, Copy, and Paste options. If the menu displays a
downward-pointing arrow at the bottom, it means that more
options are available. Scroll the menu to see the additional options.
Open the connection menu
The connection menu lets you manage wireless services—the phone,
Bluetooth® wireless technology, and Wi-Fi.
1Do one of the following:
•Tap the upper-right corner of the screen.
•Drag down from the upper-right corner of the phone (above the
screen) onto the screen.
2Tap a menu item to open it. If a menu item displays a right-pointing
arrow , tap the item to display the submenu for that item—for
example, tap the Edit menu item to open a submenu containing Cut,
Copy, and Paste items. If you see a downward-pointing arrow at
the bottom of the menu, scroll down to see additional menu items.
3To close the menu without selecting an item, repeat one of the options
in step 1.
Search to find info and make calls
Use universal search
You can search for contacts and applications on your phone, or search the
web.
1Display Card view (see Display all open applications (Card view)) or
the Launcher (see Open an application in the Launcher).
2Begin typing the search term or keyword. As you type, search displays
any contact names and application names that match the character or
application names that are associated with the keyword. As you
continue typing, the search results narrow.
3Do one of the following:
•To look up or get in touch with someone: Tap a contact name to
open the person’s contact information. Tap a phone number to dial
it, an email address to send a message, and so on. If only the contact
name is displayed, tap the name to display ways to get in touch. You
can also tap Add Reminder to add a reminder message to the
contact.
•To perform a web search: Tap the search term you entered to open a
list of web search options, and tap the option. If your search returns
no contacts or applications, the web search options are displayed
automatically.
•To open an application: Tap the application.
DID YOU KNOW?The connection menu also displays the current day and date
and the battery charge level.
Chapter 1 : Basics 17
Search within an application
In applications such as Contacts, Memos, Doc View, and PDF View, you can
search for entries or files. From the list view, enter the file name; a few words
from a memo; or a contact name, initials, address, or number. See the
individual application chapter for details.
You can also enter a search term in the Help application to search for help
content related to the term.
View and respond to notifications
Respond to a notification
Notifications show up at the bottom of the screen to notify you of new
voicemail and messages, upcoming appointments, missed calls, and more.
By default, if a notification arrives when the screen is off, the gesture area
light pulses. You can turn this feature off.
Do one of the following:
•Tap the notification to act on it.
•For some types of notifications, throw the notification off the side of the
screen to dismiss it.
View all your notifications
For most types of notifications, if you do not tap a notification after a few
seconds, it becomes an icon in the lower-right portion of the screen.
1Tap anywhere on the bottom of the screen to display your
notifications.
2Tap a notification to act on it. If a notification icon has a number next
to it, the number indicates how many items are included in the
notification—how many voicemail or email messages you have, and
so on.
18 Chapter 1 : Basics
Chapter 2 : Phone 19
Phone
You can effectively manage multiple calls, such as
swapping between calls, answering a second call, and
creating conference calls with up to five callers. You
can also work with other applications while on a call.
Yo u r Pa l m ® Pre Plus phone helps you to do all these
tasks with ease.
In this chapter
20 Make calls
21 Receive calls
21 Use voicemail
22 What can I do during a call?
22 Set up and use a Bluetooth® hands-free device
20 Chapter 2 : Phone
Make calls
For information on turning the phone off and back on, see Turn the phone
on/off.
Dial using the onscreen dial pad
The onscreen dial pad is useful when you need to dial numbers that are
expressed as letters and when you need large, brightly lit numbers that you
can tap.
1Open Phone .
2Tap the dial pad numbers to enter the number.
3Ta p to d ial .
Dial your national emergency number
To dial your national emergency number (such as 911, 112, or 999), do the
following:
1Press power to wake up the screen if needed.
2Drag up to unlock the screen if needed.
3Do one of the following:
•If Secure Unlock is not on, tap the center of the gesture area to
display Card view if Card view is not displayed. Enter the emergency
number, and tap the number to dial. You don't have to press Option
to enter numbers.
•If Secure Unlock is on, tap Tap to dial emergency call, and then tap
Emergency call. Edit the displayed number if needed, and then tap
to dial.
NOTE If the phone is turned off (that is, if it’s in airplane mode), you
don’t have to turn it on. It automatically tries to connect to a network
to make the call.
Dial by contact name using universal search
When you search for contacts, your phone returns both matching contact
entries that are stored in the Contacts application, and those that are stored
on your SIM card.
1Display Card view or open the Launcher.
2Begin typing the contact first or last name, or initials.
3Tap one of the contact’s phone numbers to dial it. If only the contact
name is displayed, tap the name to display the phone numbers for that
contact, and tap the number.
Dial using the keyboard
1In the Launcher, Card view, or Phone, use the keyboard to enter the
number. You do not need to press Option to enter numbers, *, or
#.
2When you finish entering the number, tap it to dial.
TIP If you turn off the preference to show contact matches in the dial pad, this
changes how you dial using the keyboard in the Phone application. In Phone, after
you enter the number with the keyboard, tap the onscreen dial icon to dial.
Chapter 2 : Phone 21
Dial using a speed dial
See Assign a speed dial to a contact for instructions on creating a speed dial.
•In the Launcher, Card view, or Phone, press and hold the speed-dial key
you assigned to the number.
Dial by contact name in the Phone application
1Open Phone .
2Using the keyboard, enter a name or initials until the contact you want
appears.
3Tap the number.
Redial the last number dialed
1Open Phone .
2Tap . When the contact name or number appears at the top of the
screen, tap again to dial.
Receive calls
If you want to answer calls, your phone must be on. This is different from
having only the screen turned on. When your phone is off, your calls go to
voicemail.
You can pick the ringtone for incoming calls. You can set a ringtone for
individual contacts as well.
Answer a call
Do one of the following:
•If the screen is on when the phone starts ringing, tap .
•If the screen is off, drag up to unlock the screen and answer the call.
•If a headset is attached, press the headset button.
Ignore a call
To send a call immediately to voicemail, do one of the following:
•Tap .
•Press power twice.
To reply to a caller who is in your Contacts list after you ignore a call, tap the
ignored call notification. This opens the caller’s contact entry, where you can
select a reply method. To reply to a caller who’s not in your Contacts list, go
to your call history.
Use voicemail
Set up voicemail
1In the Launcher, Card view, or Phone, press and hold 1 . When the
search results screen appears, continue holding 1 until the Phone
application appears.
2Follow the voice prompts to set up your voicemail.
DID YOU KNOW?If you are playing music or a video on your phone and a call
arrives, playback pauses automatically and resumes when you hang up or ignore
the call.
22 Chapter 2 : Phone
Listen to voicemail messages
1Do one of the following:
•In the Launcher, Card view, or Phone, press and hold 1 .
•Tap a voicemail notification at the bottom of the screen.
•Open Phone . Then tap .
•Open Phone . Then tap and hold 1 onscreen.
2Follow the voice prompts to listen to your messages.
What can I do during a call?
Manage a call
Do any of the following:
•Put the call on speakerphone: Ta p .
•Mute the microphone so you can’t be heard: Tap .
•Open the dial pad to enter numbers for navigating phone trees,
responding to prompts, and so on: Tap .
•Add a call
•Adjust call volume: Press Volume.
End a call
Do one of the following:
•Ta p .
•If a headset is attached, press the headset button.
Set up and use a Bluetooth® hands-free device
Your phone is compatible with many headsets and car kits (sold separately)
enabled with Bluetooth® wireless technology version 2.1, with EDR and
Stereo (with AVRCP media controls).
After you set up a connection with a Bluetooth headset or hands-free car kit,
you can communicate using that device whenever it is within range and the
Bluetooth feature on your phone is turned on. The range varies greatly,
depending on environmental factors. The maximum is about 30 feet (10
meters).
NOTE You can use a stereo (A2DP-enabled) Bluetooth headset or speakers to
listen to music files on your phone. You cannot, however, use a mono Bluetooth
headset to listen to music files.
1Open Bluetooth .
2If the Bluetooth setting at the top of the screen is off, tap Off to switch
the Bluetooth feature from Off to On.
3Ta p Add device and tap the device name.
4To use a Bluetooth device with your phone, follow the instructions that
came with the Bluetooth device.
5To switch to another Bluetooth device while on a call: Tap and tap
the new device name. You can also tap Handset or Speaker to use
your phone without the headset.
TIP You don’t need an on-hold button to put a call on hold. Just tap the mute icon
to mute your end of the line.
Chapter 3 : Email and other messages 23
Email and other messages
Enjoy the ease and speed of keeping in touch with
friends, family, and colleagues anywhere you can
access the your wireless service provider’s data
network or a Wi-Fi network. You can send and receive
attachments as well.
And keep the Messaging app in mind for times when
you need to send a short text, multimedia, or instant
message to a mobile phone number—especially
handy when you’re in a meeting that’s running late.
In this chapter
24 Email
25 Messaging
24 Chapter 3 : Email and other messages
Email
Set up email
Follow this procedure if you have a common email provider, for example,
AOL, EarthLink, or Yahoo! If you are setting up the Email application to work
with your corporate email account that uses Microsoft Exchange.
If the email account you set up takes advantage of the Synergy feature, then
setting up email also synchronizes the provider's calendar and contacts.
1Open Email .
2The first time you open Email, do one of the following:
•If this is the first email account you set up, the email address you
used for your Palm profile is entered by default. Use that address, or
enter an address for one of your other email accounts. Enter your
password for the account, tap Sign In, and tap Done.
•If you already set up an account that takes advantage of the Synergy
feature and want to set up another one, tap Add An Account and
enter the email address and password. Tap Sign In.
3Any other time you open Email, open the application menu, tap
Preferences & Accounts, and tap Add An Account. Enter the email
address and password and tap Sign In.
Create and send an email message
1Open Email .
2If this is the first time you have opened the Email application, and you
have set up at least one email account, tap Done. If you have not set
up an email account, see Set up email.
3Ta p .
4(Optional) Tap From to change the email account you are using to
send the message. This option appears only if you have more than one
email account set up on your phone.
5In the To field, do one of the following to address the message:
•Enter a contact name, initials, or email address. Tap the email
address when it appears.
•Tap to open the full contact list. Tap the contact you want, or
enter a name or address to narrow the list.
•Enter the full email address for a recipient who is not a contact.
6(Optional) Tap To to open the Cc and Bcc fields, and enter an address.
7(Optional) Repeat steps 5 and 6 to enter additional addresses.
8Enter the subject, press Enter , and enter the body text.
9(Optional) To format body text, do one of the following:
•To enter bold, italic, or underlined text, open the application menu
and tap Edit > [the option you want]. Enter the text. To turn off the
formatting, open the application menu and tap Edit > [the option
you want to turn off].
•To enter colored text, open the application menu and tap Edit >
scroll down > Te x t C olo r . Tap the color and enter the text.
•To format text you already entered: Select the text (see Tex t se l e ctio n
gestures), open the application menu, and tap Edit > [the option
you want]. To turn off a formatting option, open the application
menu and tap Edit > [the option you want to turn off]. For text
color, tap the black square.
10 (Optional) To set the priority for the message, open the application
menu and tap Set As Normal Priority or Set As High Priority.
11 Tap .
Chapter 3 : Email and other messages 25
Receive and read email messages
The Email application synchronizes messages anytime you open a mail
folder. It also synchronizes messages on an automatic schedule—the default
interval is every 20 minutes.
Follow these steps to manually retrieve messages.
1Open Email .
2If the folders for the account you want are hidden, tap to display
the folders.
3Tap the folder you want to check messages for. If synchronization
doesn’t start, tap .
How can you tell if sync is happening? Look for the animated circular
movement around the number of messages in the upper-right corner
of the screen.
4Tap a message to open it.
5(Optional) Do any of the following:
•To call a number: Tap the number, and tap to call it.
•To send a text message: Tap and hold the number, and tap Te x t .
•To send an email: Tap and hold the email address, and tap Send
Email.
•To go to a web address: Tap it.
6Tap or in the subject line to view the next newer or older
message.
7To view messages for another account, make the back gesture to
return to the account list, and tap the account name.
Messaging
Create and send a text or multimedia message
Each text message can have up to 160 characters. You can send a message
of more than 160 characters, but the message may be split into several
messages. If you send a text message to an email address, the email address
is deducted from the 160-character count.
Multimedia messages consist of both text and pictures. You can include
pictures in JPG format.
BEFORE YOU BEGIN Make sure that your phone is on and that you’re
inside a coverage area (see Turn wi re l ess se r v i ce s on).
1Open Messaging .
2The first time you open Messaging, tap Done to send a text or
multimedia message. Thereafter, skip to step 3.
3Tap . The cursor is in the To field. Do one of the following to
address the message:
•Enter a contact’s first or last name or initials, screen name, phone
number, or email address. Tap the phone number when it appears.
•Tap to open your full contact list. Tap the contact you want or
enter a name or address to narrow the list.
•Enter a phone number for a recipient who is not a contact.
•Do you need to enter a short code that contains letters—for
example, to text a vote to a TV poll or to make a donation to a
charity? Use the keyboard to enter it; just press the letter keys and
tap the code that appears under Short Code. This is not the same as
dialing a number that contains letters—for example, (555) 256
PALM. To dial a number like this, you must use the onscreen dial pad
DID YOU KNOW?You can send and receive text messages even while you are
on a phone call. This is easiest when using a hands-free headset or the speaker.
26 Chapter 3 : Email and other messages
and tap the numbers that correspond to the letters P, A, L, M—
which would be 7256.
•Enter a contact’s first or last name or initials, screen name, phone
number, or email address. Tap the IM or email address you want to
use to send the message when it appears.
4Ta p th e To field and repeat step 3 to enter additional recipients.
5To attach a picture in JPG format to a multimedia message, do one of
the following:
•If you did not yet enter the message text, tap . Tap the album
containing the picture you want. Tap the picture, or tap New Photo
and take the picture. Tap Attach Photo.
•If you already entered the message text, open the application menu
and tap Add Picture. Tap the album containing the picture you
want and tap the picture, or tap New Photo and take the picture.
Ta p Attach Photo.
6To attach a video to a multimedia message, do one of the following:
•Before entering the message text: Tap , and tap . Tap the
album containing the video and tap the video, or tap New Video. If
you tap New Video, tap to start recording, tap to stop, and
then tap the new video.
•After entering the message text: Open the application menu, tap
Add Picture, and tap . Tap the album containing the video and
tap the video, or tap New Video. If you tap New Video, tap to
start recording, tap to stop, and then tap the new video.
7Enter the message text and tap .
Receive and view text and multimedia messages
1Open Messaging .
2Tap a conversation to view messages.
3In a multimedia message, tap a music, video, or vCard (VCF) file name
to view the attached file. (Attached pictures are displayed within the
message.) Tap Copy Photo to save an attached JPG picture.
4(Optional) Do any of the following:
•To call a number: Tap the number, and tap .
•To send a text message: Tap and hold the number, and tap Te x t .
•To send an email: Tap and hold the email address, and tap Send
Email.
•To go to a web address: Tap it.
Set up an instant messaging (IM) account
To use an IM account on your phone, such as a GoogleTalk IM account, you
must already have the account online. If you have an IM account with a
provider that takes advantage of the Synergy feature, that IM account is
automatically added to your phone when you enter your username and
password for that provider in Email, Calendar, or Contacts.
1Open Messaging .
2Do one of the following:
•The first time you open Messaging: Ta p Add An Account.
•Any other time: Open the application menu and tap Preferences &
Accounts. Tap Add IM Account.
3Tap the account type and enter your username and password.
4Ta p Sign In.
Sign in to an IM account
1Open Messaging .
2Ta p Buddies.
Chapter 3 : Email and other messages 27
3Tap to the left of the text Offline and tap Available.
Send and receive IM messages
BEFORE YOU BEGIN Make sure that your phone is on and that you’re
inside a coverage area (see Tu rn w i re les s se r v ice s o n ).
1Open Messaging .
2Do one of the following to start or continue a conversation:
•In Buddies view, tap a buddy name and enter a new message. If
there's more than one account for that buddy, the most recently
used IM account is opened.
•In Conversations view, tap an existing conversation and enter a new
message.
•In Conversations or Buddies view, if you tap , you start a new text
message. To switch to IM, tap the icon in the upper-right corner of
the screen, enter an IM address from your Contacts, and then tap
the address.
3Enter the message text and tap .
4When the message recipient replies, the reply appears below your
message in the conversation. Repeat step 3 to reply to that person.
5(Optional) Do any of the following from a message you receive:
•To call a number: Tap the number, and tap .
•To send a text message: Tap and hold the number, and tap Te x t .
•To send an email: Tap and hold the email address, and tap Send
Email.
•To go to a web address: Tap it.
TIP You can include emoticons in your message (see Use emoticons in a
message).
28 Chapter 3 : Email and other messages
30 Chapter 4 : Personal information
Contacts
If you have an address book in an online account that works with the
Synergy™ feature (for example, Google or Microsoft Exchange), you can set
up Contacts on your phone to synchronize and display contacts that you
store in the online address book. Set up synchronization the first time you
open Contacts (see Use Contacts for the first time), or anytime after that
(see Customize Contacts). After you set up the connection to the online
address book, contacts you enter online show up automatically in Contacts,
and contacts you enter on your phone sync to the online account, provided
the account allows writing from the phone to the online account.
Use Contacts for the first time
1Open Contacts .
2Do one of the following:
•To set up your first online account to sync: Tap the account type,
enter the account information, and tap Sign in.
•To set up a second online account to sync: Ta p Add An Account,
tap the account type, enter the account information, and tap
Sign In.
•To open Contacts without creating an online account: Tap Done.
This opens your Palm profile account, and you can start creating
contacts in this account.
Create a contact
If you are using Contacts for the first time, you go through a few different
steps to get or access the contacts on your phone (see Use Contacts for the
first time). Follow this procedure to add contacts directly on your phone
after the first time you use Contacts.
1Open Contacts .
2Tap .
When you add a contact, if you don’t specify the account, the new
contact is added to your default account (see Customize Contacts).
3(Optional) Tap the account button to the right of Name to change the
account to which the new contact will be added.
4Tap Name to enter the contact name. To add a prefix and other details
to a name, open the application menu and tap Name Details.
5Tap fields to enter contact details, select a ringtone for this contact,
and so on. Scroll to see all fields. You can add a reminder that appears
whenever you and this person get in touch. See Assign a reminder
message to a contact.
6In some fields, such as New Phone Number, when you enter the
information a label button appears on the right. Tap the button to
change the label for your entry—for example, to identify a number as a
mobile or work phone.
7Ta p Done.
Find a contact
1Open Contacts .
2Enter any of the following:
•First, middle, or last name
•First and last initial (no space between)
•Company
•Nickname
3For more search options, tap Global Address Lookup. (This option is
available if you are using Microsoft Exchange ActiveSync with a Global
Address List.)
4Tap the contact.
Chapter 4 : Personal information 31
Assign a speed dial to a contact
You can assign a speed dial to any contact phone number. You can assign up
to 26 speed dials.
NOTE You cannot assign 1 (the E key) as a speed dial. The number 1 is reserved
for dialing your voicemail system.
1Open Contacts .
2Search for a contact (see Find a contact), and tap the contact name.
3Open the application menu and tap Set Speed Dial.
4Tap the phone number you want to assign a speed dial to, and then do
one of the following:
•To assign a speed dial: Tap the key to use as a speed dial.
•To reassign a speed dial to the selected number: Tap the assigned
speed dial and then tap Reassign To [Name].
Calendar
Connect to an online calendar: If you have a calendar in an online account
that works with the Synergy™ feature (for example, Google or Microsoft
Exchange), you can set up Calendar on your phone to synchronize and
display events in the online calendar. Set up synchronization the first time
you open Calendar (see Use Calendar for the first time) or anytime after that
(see Customize Calendar). After you set up the connection to the online
calendar, events you enter online show up automatically in Calendar, and
events you enter on your phone sync to the online account, provided the
account allows writing from the phone to the online account.
Use Calendar for the first time
1Open Calendar .
2Do one of the following:
•To set up your first online account to sync: Tap the account type,
enter the account information, and tap Sign In.
•To set up a second online account to sync: Ta p Add An Account,
tap the account type, enter the account information, and tap
Sign In.
•To open Calendar without creating an online account: Tap Done.
This opens your Palm profile account, and you can start creating
events in this account.
Create an event
If you are using Calendar for the first time, you go through a few different
steps to add or access the calendar events on your phone (see Use Calendar
for the first time). Follow this procedure to add events directly on your
phone after the first time you use Calendar. For information on managing
your phone’s time settings, see Date & Time.
1Open Calendar .
2Ta p All or an online account name in the upper-right corner, and tap
the calendar you want to use for this event.
If you create an event in All Calendars view, the event is created in the
calendar set as the default.
3Go to the day you want and tap a blank time slot.
4Enter the event name and press Enter .
In Day view, available time slots between events are compressed and
labeled X Hrs Free. To expand free time so you can enter an event, tap
X Hrs Free.
32 Chapter 4 : Personal information
Don’t look for a save button—your info is automatically saved when
you make the back gesture to close the event.
Chapter 5 : Photos, videos, and music 33
Photos, videos, and music
There’s no need to carry a separate media player; you
can play music and videos, and view photos, on your
Palm® Pre Plus phone. Listen to music through the
built-in speaker or through a 3.5mm headset or
headphones (sold separately). Take pictures and
record videos and then share them with your friends
immediately, directly from your phone.
In this chapter
34 Camera
34 Photos
34 Videos
35 Music
34 Chapter 5 : Photos, videos, and music
Camera
Your phone has an easy-to-use, 3-megapixel camera with an LED flash. You
can use the camera to take pictures, and then use the Photos app to view
them and send them to your friends and family. To add a personal touch to
your phone, use your pictures as your wallpaper and as caller ID images.
1Open Camera .
2The camera is set to automatically determine if the flash is needed. If
you want to change the flash setting, tap to keep the flash on, and
tap again to keep the flash off.
3To take the picture in landscape view, turn your phone 90 degrees.
4Press Space or tap .
The picture you took is automatically saved in JPG format. Keep snapping
pictures, and then go to Photos to look at them and delete the ones you
don’t want.
Photos
To get pictures on the phone, you can do any of the following:
•Take a picture with your phone’s camera
•Copy pictures from your computer
•Receive pictures as email attachments
•Receive pictures as part of a multimedia message
You can view a picture as an email attachment in JPG, GIF, BMP, or PNG
format. You can view a picture as part of a multimedia message in JPG
format. In the Photos application, you can view pictures you take with the
camera or copy from your computer in JPG, BMP, or PNG format.
You can also look at pictures on the web directly in the web browser (see
Web).
1Open Photos .
2Tap the album containing the picture, and tap the thumbnail of the
picture. The Photo roll album contains pictures you have taken with
your phone’s camera.
3Swipe left or right on the screen to look at other pictures in the album.
Videos
To get videos on your phone, you can do any of the following:
•Copy videos from your computer
•Copy videos from your computer
•Receive videos as email attachments
•Receive videos as part of a multimedia message
You can view non-DRM videos that you receive as email attachments or
that you copy from your computer in the MPEG4, H.263, H.264, MP4, M4V,
3GP, 3GPP, 3G2, and 3GP2 formats. You can view videos you open in a
multimedia message in MP4 format. Videos play on your phone in
landscape orientation.
1Open Videos .
2Tap t he v id e o.
Chapter 5 : Photos, videos, and music 35
Music
You can listen to music through the speaker on the back of your phone,
through the stereo headset included with your phone, or through
headphones (sold separately).
To get music onto your phone, you can do any of the following:
•Copy music files from your computer
•Receive music files as email attachments
•Receive music files as part of a multimedia message
You can also listen to streaming music from the web directly in the web
browser (see Web).
You can play music that you copy from your computer or stream from the
web in the following formats: MP3, AAC, or AAC+ format. For files received
as email attachments, you can play files in the MP3, AAC, AAC+, WAV, or
AMR format. For files received in a multimedia message, you can play files in
the MP3 format.
1Open Music .
2If the Music application finds no music files on your phone, tap Get My
Music to read information about how to get music on your phone.
3Do one of the following:
•Listen to all songs on your phone: Ta p Shuffle All.
•Listen to a specific song: Ta p Artists, Albums, Songs, Genres, or
Playlists to search that category. Continue making selections until
the song you want appears. Tap the song name.
•Listen to all songs from an artist: Ta p Artists and tap the artist name.
To listen to the artist’s songs in the order they are displayed
onscreen, tap the first song. The songs play one after the other in
sequence. To listen to the songs in random order, tap Shuffle All.
•Listen to an album: Tap Albums and tap the album name. To listen
to the album’s songs in the order they are displayed onscreen, tap
the first song. The songs play one after the other in sequence. To
listen to songs in random order, tap Shuffle All.
•Listen to all songs in a genre: Ta p Genres and tap the genre name.
To listen to the songs in the order they are displayed onscreen, tap
the first song. The songs play one after the other in sequence. To
listen to the songs in random order, tap Shuffle All.
36 Chapter 5 : Photos, videos, and music
Chapter 6 : Web and wireless connections 37
Web and wireless connections
With your wireless service provider’s network and
your phone’s web browser, you can take the web with
you almost anywhere you go.
The Bluetooth® wireless technology on your phone
helps you easily set up wireless connections to a
number of devices.
In this chapter
38 Wi-Fi
38 Web
38 Bluetooth® wireless technology
38 Chapter 6 : Web and wireless connections
Wi-Fi
Turn Wi-Fi on and off
Do one of the following:
•Open Wi-Fi , and tap On or Off.
•From any screen: Open the connection menu, tap Wi-Fi, and tap Tu rn o n
Wi-Fi or Tu rn o ff W i -F i.
Web
Go to a website
The web browser on your phone is capable of displaying most web content.
The browser features the latest web standard technologies such as HTML
4.01, CSS 2.1, Ajax, and JavaScript. It does not support plug-ins such as Flash
or Java applets.
1Open Web .
2Enter the address of the page. You don’t need to enter the prefix http://
www.
If the page appears in the list of viewed pages, tap it to go there again.
If not, press Enter
3To cancel a page while it is loading, tap .
Go to a website using search
You can also search the web from the Launcher or Card view.
1Open Web .
2Enter the search term and tap a search option.
Bluetooth® wireless technology
To turn the Bluetooth feature on or off, do one of the following:
•Open Bluetooth , and tap On or Off.
•From any screen: Open the connection menu, tap Bluetooth, and tap
Tu rn o n Bl u e to o t h or Turn off Bluetooth.
Chapter 7 : Documents 39
Documents
Yo u r Pa l m ® Pre Plus phone enables you to take your
office with you—including your Microsoft Office files.
You can view and search Microsoft Word, Excel®, and
PowerPoint® files on your phone.
You can also view PDF files on your phone.
In this chapter
40 Doc View
40 PDF View
40 Chapter 7 : Documents
Doc View
With Doc View, you can view Microsoft Word, Excel®, and PowerPoint® files
on your phone.
Open a file
You can view a file that you copy from your computer or receive as an email
attachment. You can view files in DOC, DOCX, TXT, XLS, XLSX, PPT, and
PPTX formats.
BEFORE YOU BEGIN Before you put a file on your phone, make sure you
have enough storage space on your phone to fit the file. Open Device
Info and look at the Available field under Phone.
1Open Doc View . The list of the Microsoft Office files that are on
your phone appears onscreen.
2To search for a file, enter the name. Tap the file when it appears.
3To open a second file: Open the application menu and tap Open. Tap
the file.
Change the display size
•Pinch out to enlarge items onscreen.
•Pinch in to decrease the size of items onscreen.
•Double-tap the screen to zoom in or out a specified amount.
•Turn on horizontal scroll (Word documents only): Open the application
menu and tap Wide View. In Wide view, text does not wrap on the right
side of the screen. You can scroll horizontally to see more text.
PDF View
With PDF View, you can view PDF (Adobe Acrobat) files on your phone.
Open a file
You can view a PDF file that you copy from your computer or receive as an
email attachment.
BEFORE YOU BEGIN Before you put a file on your phone, make sure you
have enough storage space on your phone to fit the file. Open Device
Info and look at the Available field under Phone.
1Open PDF View . The list of your files appears onscreen.
2To search for a file, begin typing the name. Tap the file when it appears.
3If the PDF file was created with a password, enter the password to
open the file.
4To open a second file: Open the application menu and tap Open. Tap
the file.
Move around in a file
•Go to the next or preceding page: Tap o r .
•Jump to a different page: Tap the current page number at the bottom of
the screen. Enter the page number you want and press Enter .
•Move a part of the current page to the center of the display: Ta p an d h ol d
on the part of the page you want, and drag it to the center.
Chapter 7 : Documents 41
Change the display size
•Pinch out to enlarge items onscreen.
•Pinch in to decrease the size of items onscreen.
•Double-tap the screen to zoom in or out a specified amount.
42 Chapter 7 : Documents
44 Chapter 8 : Preferences
Screen & Lock
Change screen brightness
1Open Screen & Lock .
2Under Screen, tap, hold, and drag the Brightness slider to the
preferred level.
Set the interval for turning the screen off automatically
By default, your screen turns off after one minute of inactivity to save battery
power. You can change this interval.
1Open Screen & Lock .
2In Tu rn off a ft e r, tap the number of seconds or minutes.
Change your wallpaper
Your wallpaper is the screen background in Card view. You can customize
the wallpaper to show a favorite picture.
1Open Screen & Lock .
2Ta p Change Wallpaper.
3Do one of the following:
•Use an existing picture as the background: Tap the album containing
the picture, and tap the picture.
•Use a new picture as the background: Ta p New Photo and take the
picture.
4(Optional) Do either or both of the following:
•To zoom out or in on a part of the picture, pinch in or out on the
picture.
•To capture the portion of the picture you want to use as wallpaper,
tap and hold the picture, and then drag the portion you want to the
center of the onscreen box. This portion becomes the wallpaper.
5Ta p Set Wallpaper.
Sounds & Ringtones
Manage system sounds and notifications
You can turn system sounds, such as transition sounds and notification
alerts, on or off. You can also set the volume for system sounds.
Sliding the ringer switch off not only turns off the ringer for incoming phone
calls, it also turns off system sounds like the shutter click when you take a
picture. The ringer switch does not affect music and video sound. By default,
when the ringer switch is off, you can still hear the Clock alarm. If you want
to change this setting so that turning off the ringer switch also turns off the
Clock alarm sound, go to Clock > Preferences. Under Ringer Switch Off,
change Play alarm anyway to No.
1Open Sounds & Ringtones .
2In Ringer Switch Off, tap Vibrate or Mute to set whether your phone
vibrates when you slide the ringer switch off.
3Under Ringer Switch On, set any of the following:
Rings & Alerts: Tap Sound & Vibrate or Sound to set whether your
phone plays a ringtone and vibrates or just plays a ringtone when the
ringer switch is on.
Chapter 8 : Preferences 45
Ringtone Volume: Select the ringtone for incoming calls (see Select the
ringtone for incoming calls). Tap, hold, and drag the Ringtone Volume
slider to set the ringtone volume.
System Sounds: Set whether to turn on systemwide sounds for general
actions such as transitions and alarms set in Clock. Tap, hold, and drag
the Volume slider to set the system sounds volume.
Select the ringtone for incoming calls
The ringtone you select here applies globally to all incoming calls. You can
also set a unique ringtone for a contact.
1Open Sounds & Ringtones .
2Tap the displayed ringtone to open the full list of tones.
3Tap the name of the ringtone to select it.
4Tap to listen to the ringtone.
5To set the Ringtone Volume, tap, hold, and drag the slider.
46 Chapter 8 : Preferences
48 Chapter 9 : Learn More
WARNING Please refer to Regulatory and Safety Information for information
that helps you safely use your phone. Failure to read and follow the important
safety information in this guide may result in serious bodily injury, death, or
property damage.
While using your phone
•On-device Help: Read short how-tos and watch animations on your new
phone.
To view all Help: Open Help .
To view Help topics for a single application: Open the application,
open the application menu, and tap Help.
•Online support from Palm: Visit palm.com/support to edit your Palm
profile, watch how-to animations, learn about transferring data, and read
comprehensive information about your phone.
Regulatory and Safety Information 49
Regulatory and Safety Information
FCC Statements
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
This phone meets the FCC Radiofrequency Emission Guidelines and is certified with
the FCC as:
FCC ID: O8F-CASY
The FCC ID on your Palm phone is located on a label inside the battery compartment.
The battery must be removed as shown below to view the label.
Antenna Care/Unauthorized Modifications
Use only the supplied integral antenna. Unauthorized antenna modifications or
attachments could damage the unit and may violate FCC regulations.
EU Regulatory Conformance
We, Palm, Inc., hereby declare that this device is in conformance to all essential
requirements of the R&TTE Directive 1999/5/EC.
This equipment is marked with the 0984 symbol and can be used throughout
the European community.
This indicates compliance with the R&TTE Directive 1999/5/EC and meets the
relevant parts of following technical specifications:
• ETSI EN 301 511
• ETSI EN 301 908-1
• ETSI EN 301 908-2
• ETSI EN 300 328
• ETSI EN 301 489-1/-7/-17/-24
• EN 60950-1
•EN 50360
•EN 50371
Marking by the symbol indicates this equipment uses non-harmonized frequency
bands.
France - 2.4GHz for Metropolitan France:
In all Metropolitan departments, wireless LAN frequencies can be used under the
following conditions, either for public or private use:
• Indoor use: maximum power (EIRP*) of 100 mW for the entire 2400-2483.5 MHz
frequency band
50 Regulatory and Safety Information
• Outdoor use: maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and with
maximum power (EIRP*) of 10 mW for the 2454-2483 MHz band
Precaution against hearing loss: Protect your hearing. Listening to this device at full
volume for a long period of time can damage your hearing.
A pleine puissance, l’écoute prolongée du baladeur peut endommager l’oreille de
l’utilisateur. Consultez notre site web www.palm.com/fr pour plus d’informations.
Responsible party
(North America)
Palm, Inc.
950 W. Maude Ave.
Sunnyvale, CA 94085
USA
www.palm.com
(Europe)
Palm Europe ltd.*
59-60 Thames Street
Windsor, Berkshire, SL4-1TX
UK
Radio Frequency Safety Exposure
General statement on Radio Frequency (RF) energy: Your phone contains a transmitter and a
receiver. When it is ON, it receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which your phone transmits.
Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves recommended by international
guidelines. These guidelines were developed by the independent scientific organization ICNIRP
and include safety margins designed to assure the protection of all persons, regardless of age
and health.
In order to certify this unit for sale in the US, Canada and Europe this unit has been tested for RF
exposure compliance at a qualified test laboratory and found to comply with the regulations
regarding exposure to RF Energy under the recommendations of the International Commission
on Non-Ionizing Radiation Protection (ICNIRP). The tests are preformed in positions and
locations as required by the FCC, IC, and The Council of the European Union for each model.
As SAR is measured utilizing the device’s highest transmitting power, the actual SAR of this
device while operating is typically below that indicated below. This is due to automatic changes
to the power level of the device to ensure it only uses the minimum power required to
communicate with the network.
The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged over 1 gram of tissue for
the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities – hands, wrists,
ankles, and feet).
The highest reported SAR values of the Palm phone are:
The SAR limit recommended by The Council of the European Union is 2.0 W/kg averaged over
10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the
extremities – hands, wrists, ankles, and feet).
In order to comply with FCC, IC and EU RF exposure safety guidelines, users MUST use one of
the following types of body-worn accessories:
1A Palm® brand body-worn accessory that has been tested for (specific absorption rate) SAR
compliance and is intended for use with this product.
2An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm
(0.6 in.) of separation between the user’s body and the unit.
Do NOT use the device in a manner such that it is in direct contact with the body (i.e., on the
lap or in a breast pocket). Such use will likely exceed the FCC RF safety exposure limits. See
www.fcc.gov/oet/rfsafety for more information on RF exposure safety.
Body-worn operation: Important safety information regarding radio frequency (RF) radiation
exposure: To ensure compliance with RF exposure guidelines the phone must be used with a
minimum of 1.5 cm (0.6 in.) separation from the body. Failure to observe these instructions
could result in your RF exposure exceeding the relevant guideline limits.
Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting
their exposure to RF fields, the World Health Organization (WHO) provides the following
advice:
Precautionary measures: Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If individuals are concerned, they might
choose to limit their own or their children’s RF exposure by limiting the length of calls, or using
‘hands-free’ devices to keep mobile phones away from the head and body.
Further information on this subject can be obtained from the WHO home page http://
www.who.int/mediacentre/factsheets/fs193/en/index.html WHO Fact sheet 193: June 2000.
Tab l e 1. SA R Val u e s ( FCC)
Maximum 1g SAR values (W/kg) FCC
Head 0.694
Body 0.886
Table 2. SAR Values (CE)
Maximum 10g SAR values (W/kg) CE
Head 0.787
Body 0.88
Regulatory and Safety Information 51
Battery Handling:
• Do not disassemble or open crush, bend or deform, puncture or shred the battery.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse
or expose to water or other liquids, expose to fire, explosion or other hazard.
• Only use the battery for the system for which it is specified.
• Only use the battery with a charging system that has been qualified with the system per the
IEEE/CTIA-1725 standard. Use of an unqualified battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
• Do not short circuit a battery or allow metallic conductive objects to contact battery
terminals.
• Replace the battery only with another battery that has been qualified with the system per
IEEE/CTIA-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or
other hazard.
• Promptly dispose of used batteries in accordance with local regulations.
• Battery usage by children should be supervised.
• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for inspection.
• Do not handle a damaged or leaking Lithium-Ion (LI-ion) battery as you can be burned.
• Improper battery use may result in a fire, explosion or other hazard.
• Based on DOT rules, spare batteries must not be transported in checked luggage on
commercial flights. Spare batteries can only be transported in carry-on luggage. For more
information: http://safetravel.dot.gov/whats_new_batteries.html
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s performance.
Recently there have been some public reports of wireless phone batteries overheating, catching
fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or
inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing
standards. Use only manufacturer-approved batteries and accessories found at Carrier Stores or
through your device’s manufacturer. Buying the right batteries and accessories is the best way
to ensure they are genuine and safe.
• In order to avoid damage, charge the battery only in temperatures that range from 0° C to
45° C.
• Don’t use the battery charger in direct sunlight or in high humidity areas, such as the
bathroom.
• Never dispose of the battery by incineration.
• Keep the metal contacts on top of the battery clean.
• Don’t attempt to disassemble or short-circuit the battery.
• The battery may need recharging if it has not been used for a long period of time.
• It’s best to replace the battery when it no longer provides acceptable performance. It can be
recharged hundreds of times before it needs replacing.
• Don’t store the battery in high temperature areas for long periods of time. It’s best to follow
these storage rules:
• Less than one month: -20° C to 60° C
• More than one month: -20° C to 45° C
Power Specifications
Use only Palm-approved power accessories such as AC-power adapters and batteries.
Unauthorized and non-approved batteries will NOT operate with the Palm phone.
AC Power Adapter source: Palm
Part Number: 157-10108-00
Input Rating: 100-240 Vac, 50/60Hz, 0.2A
Output Rating: 5Vdc, 1000mA
Battery Source: Palm
Type: Rechargeable Li-ion Polymer
Model: 157-10119-00
Rating: 3.7Vdc, 1150mAh (minimum)
Recycling and Disposal
This symbol indicates that Palm products should be recycled and not be disposed of
in unsorted municipal waste. Please return Palm products to the electrical and
electronic equipment collection points in your municipality or county or to a facility
that properly recycles electrical and electronic equipment. These collection points
are available free of charge. For detailed information please contact your
municipality or county. For information on Palm’s environmental programs, visit
www.palm.com/environment.
Hazardous substances that may be included in electronic products can potentially affect human
health and the environment. Recycling benefits the environment by diverting waste from
landfills and by recovering materials that may be recycled into other products. Responsible
recycling ensures materials are properly collected and disposed.
52 Regulatory and Safety Information
Palm is committed to supporting the collection and recycling of its products. Palm is committed
to participate in and support the European Union WEEE Directive (2002/96/EC) and the
protection of the environment for future generations. For more information on the WEEE
Directive implementation in the various EU member states please see www.weee-forum.org.
It is everyone’s responsibility to ensure that electrical and electronic products are properly
reused, recycled or recovered.
As part of Palm’s corporate commitment to be a good steward of the environment, we strive to
use environmentally friendly materials, reduce waste, and collaborate with our channel partners
to raise awareness and help keep Palm handheld devices, phones and mobile companions out
of landfills through evaluation and disposition for reuse and recycling. Visit www.palm.com/
recycle for additional details and information about how you can help reduce electronic waste.
User Safety
Operational Warnings
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information
before using your phone. For the safe and efficient operation of your phone, observe these
guidelines:
Potentially explosive atmospheres: Turn off your phone when you are in any areas with a
potentially explosive atmosphere, such as fueling areas (gas or petrol stations, below deck on
boats), storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting
caps, and areas where there are chemicals or particles (such as metal powders, grains and dust)
in the air.
Interference to medical and personal Electronic Devices: Most but not all electronic
equipment is shielded from RF signals and certain electronic equipment may not be shielded
against the RF signals from your phone.
Pacemakers: The Health Industry Manufacturers Association recommends that a minimum
separation of 15 centimeters be maintained between a phone and a pacemaker to avoid
potential interference with the pacemaker. These recommendations are consistent with the
independent research by the recommendations of Wireless Technology Research.
Persons with pacemakers should:
• ALWAYS keep the phone more than 15 centimeters from their pacemaker when the phone
is turned ON.
• Not carry the phone in a breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for interference.
• Turn the phone OFF immediately if you have any reason to suspect that interference is taking
place.
Audio Safety: This phone is capable of producing loud noises which may damage your
hearing. When using the speakerphone feature, it is recommended that you place your phone
at a safe distance from your ear.
Other Medical Devices, Hospitals: If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining this information. Turn your phone OFF in
health care facilities when any regulations posted in these areas instruct you to do so. Hospitals
or health care facilities may be using equipment that could be sensitive to external RF energy.
Repetitive Motion Injuries: When using the keyboard or playing games on your phone, you
may experience discomfort in your neck, shoulders, hands, arms, of other parts of the body. To
avoid any injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder,
make sure to take necessary breaks from use, take longer rests (such as several hours) if
discomfort or tiring begins, and see a doctor if discomfort persists. To minimize the risk of
Repetitive Motion Injuries, when texting or playing games with your phone:
• Do not grip the phone too tightly
• Press the buttons lightly
• Make use of the special features in the handset which minimize the number of buttons which
have to be pressed, such as message templates and predictive text
• Take lots of breaks to stretch and relax
Blackouts and Seizures: Blinking lights, such as those experienced with television or playing
video games may cause some people to experience blackout or seizure, even if never
experienced before. In the event a phone user should experience any disorientation, loss of
awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use
immediately and consult a doctor. Individuals with personal or family history of such events
should consult a doctor before using the device. To limit the possibility of such symptoms,
wherever possible every hour take a minimum of 15 minutes, use in a well lighted area, view
the screen from the farthest distance and avoid exposure to blinking lights if you are tired.
Operating Machinery: Do not use your phone while operating machinery. Full attention must
be given to operating the machinery in order to reduce the risk of an accident.
Aircraft: While in aircraft, follow all instructions regarding the operation of your phone. Use of
your phone while on board an aircraft must be done in accordance and in compliance with
airline instructions and regulations.
Vehicles with Air Bags: Your phone should not be placed in a position that would affect the
operation of air bag deployment or in a position that, should the air bag inflate, could propel the
phone. Air bags will inflate with great force and care should be taken to protect yourself and
your phone within a vehicle that has air bags. Do not place a phone in the area over an air bag
or in the air bag deployment area. Store the phone safely before driving the vehicle.
Hearing Aids: People with hearing aids or cochlear implants may experience interfering noises
when using wireless devices or when one is nearby. The level of interference will depend on the
type of hearing device and the distance from the interference source. Increasing the separation
between them may reduce the interference. You may also consult your hearing aid
manufacturer to discuss alternatives.
Small children: Do not leave your phone and its accessories within the reach of small children
or allow them to play with it. They could hurt themselves or others, or could accidentally
Regulatory and Safety Information 53
damage the phone. Your phone contains small parts with sharp edges that may cause an injury
or which could become detached and create a choking hazard.
Keep the device away from the abdomens of pregnant women and adolescents, particularly
when using the device hands-free.
To reduce exposure to radiation, use your device in good reception areas, as indicated by the
bars on your phone, at least 3 to 4 bars.
CAUTION Avoid potential hearing loss
Prolonged exposure to loud sounds (including music) is the most common cause of preventable
hearing loss. Some scientific research suggests that using portable audio devices, such as
portable music players and cellular telephones, at high volume settings for long durations may
lead to permanent noise-induced hearing loss. This includes the use of headphones (including
headsets, ear buds and Bluetooth® or other wireless devices). Exposure to very loud sound has
also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to
sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other
potential hearing problems varies. The amount of sound produced by a portable audio device
varies depending on the nature of the sound, the device, the device settings and the
headphones. You should follow some common sense recommendations when using any
portable audio device:
• Set the volume in a quiet environment and select the lowest volume at which you can hear
adequately.
• When using headphones, turn the volume down if you cannot hear the people speaking near
you or if the person sitting next to you can hear what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your
portable device in a noisy environment, use noise-cancelling headphones to block out
background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is required before
your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that
might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to
sound normal.
• Do not listen at any volume that causes you discomfort. If you experience ringing in your
ears, hear muffled speech or experience any temporary hearing difficulty after listening to
your portable audio device, discontinue use and consult your doctor.
• You can obtain additional information on this subject from the following sources:
American Academy of Audiology
11730 Plaza America Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: info@audiology.org
Internet: www.audiology.org
National Institute on Deafness and Other Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: nidcdinfo@nih.gov
Internet: http://www.nidcd.nih.gov/health/hearing
National Institute for Occupational Safety and Health
395 E Street, S.W., Suite 9200
Patriots Plaza Building
Washington, DC 20201
Voice: 1-800-CDC-INFO (1-800-232-4636)
Internet: http://www.cdc.gov/niosh/topics/noise
Product Handling & Safety
General statement on handling and use: You alone are responsible for how you use your
phone and any consequences of its use.
You must always switch off your phone wherever the use of a phone is prohibited. Use of your
phone is subject to safety measures designed to protect users and their environment.
• Always treat your phone and its accessories with care and keep it in a clean and dust-free
place.
• Do not expose your phone or its accessories to open flames or lit tobacco products.
• Do not expose your phone or its accessories to liquid, moisture, or high humidity.
• Do not drop, throw, or try to bend your phone or its accessories.
• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its
accessories.
• Do not paint your phone or its accessories.
• Do not attempt to disassemble your phone or its accessories; only authorized personnel
must do so.
• Do not expose your phone or its accessories to extreme temperatures, minimum 0° C and
maximum 45° C.
• Please check local regulations for disposal of electronic products.
• Do not carry your phone in your back pocket as it could break when you sit down.
Battery: Your phone includes an internal lithium-ion or lithium-ion polymer battery. Please
note that use of certain data applications can result in heavy battery use and may require
frequent battery charging. Any disposal of the phone or battery must comply with laws and
regulations pertaining to lithium-ion or lithium-ion polymer batteries.
Demagnetization: To avoid the risk of demagnetization, do not allow electronic devices or
magnetic media close to your phone for a long time.
54 Regulatory and Safety Information
Normal use position: When making or receiving a phone call, hold your phone to your ear,
with the bottom towards your mouth or as you would a fixed line phone.
Emergency calls: This phone, like any wireless phone, operates using radio signals, which
cannot guarantee connection in all conditions. Therefore, you must never rely solely on any
wireless phone for emergency communications.
Phone heating: Your phone may become warm during charging and during normal use.
Accessories: Use only approved accessories. Do not connect with incompatible products or
accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact
or short-circuit the battery terminals.
Connection to a car: Seek professional advice when connecting a phone interface to the
vehicle electrical system.
Faulty and damaged products: Do not attempt to disassemble the phone or its accessory.
Only qualified personnel must service or repair the phone or its accessory. If your phone or its
accessory has been submerged in water, punctured, or subjected to a severe fall, do not use it
until you have taken it to be checked at an authorized service center.
Interference in cars and to other Electronic Devices: Please note that because of possible
interference to electronic equipment, some vehicle manufacturers forbid the use of mobile
phones in their vehicles unless a hands-free kit with an external antenna is included in the
installation. RF energy may affect improperly installed or inadequately shielded electronic
operating and entertainment systems in motor vehicles. Check with the manufacturer or
representative to determine if these systems are adequately shielded from external RF energy.
Also check with the manufacturer of any equipment that has been added to the vehicle.
Driving Safety
Driving Safety Tips Overview
Always obey all laws and regulations on the use of the phone in your driving area.
Safety — Your most important call. The Wireless Industry reminds you to use your phone safely
when driving.
1Get to know your phone and its features, such as speed-dial and redial.
2Use a hands-free device where it is allowed. In some areas, you may not use your phone
while driving even with a hands-free accessory.
3Position your phone within easy reach.
4Let the person you are speaking to know you are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
5Do not take notes, look up phone numbers, read/write e-mail, or surf the internet while
driving.
6Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before
pulling into traffic.
7Do not engage in stressful or emotional conversations that may divert your attention from
the road.
8Dial your national emergency number to report serious emergencies. This is a free call from
your phone.
9Use your phone to help others in emergencies.
10 Call roadside assistance or a special non-emergency wireless number when necessary.
Driving Safety Tips Details
1Get to know your phone and its features such as speed-dial and redial. Carefully read your
instruction manual and learn to take advantage of valuable features most phone models
offer, including automatic redial and memory dial. Also, work to memorize the phone
keyboard so you can use the speed-dial function without taking your attention off the road.
2Use a hands-free device. A number of hands-free phone accessories are readily available
today. Whether you choose an installed mounted device for your phone or a speakerphone
accessory, take advantage of these devices. If driving while using a phone is permitted in
your area, we recommend using a phone headset or a hands-free car kit (sold separately).
However, be aware that use of a headset that covers both ears impairs your ability to hear
other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may
create a serious hazard to you and/or others, and may be illegal. If you must use a stereo
headset while driving, place a speaker in only one ear. Leave the other ear free to hear
outside noises, and do so only if it is legal and you can do so safely.
3Make sure you place your phone within easy reach and where you can grab it without
removing your eyes from the road. If you get an incoming call at an inconvenient time, let
your voicemail answer it for you.
4Suspend conversations during hazardous driving conditions or situations. Let the person you
are speaking to know you are driving; if necessary, suspend the call in heavy traffic or
hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy
traffic. As a driver, your first responsibility is to pay attention to the road.
5Do not take notes, look up phone numbers, read/write e-mail, or surf the Internet while
driving. If you are reading an address book or business card while driving a car, or writing a
to-do list, then you are not watching where you are going. It’s common sense. Don’t get
caught in a dangerous situation because you are reading or writing and not paying attention
to the road or nearby vehicles.
6Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before
pulling into traffic. Try to plan your calls before you begin your trip, or attempt to schedule
your calls with times you may be temporarily stopped or otherwise stationary. But if you
need to dial while driving, follow this simple tip: dial only a few numbers, check the road and
your mirrors, then continue.
7Do not engage in stressful or emotional conversations that may be distracting. Stressful or
emotional conversations and driving do not mix—they are distracting and even dangerous
when you are behind the wheel. Make people you are talking with aware you are driving and
if necessary, suspend phone conversations which have the potential to divert your attention
from the road.
8Use your phone to call for help. Your phone is one of the greatest tools you can own to
protect yourself and your family in dangerous situations—with your phone at your side, help
is only three numbers away. Dial your national emergency number in the case of fire, traffic
accident, road hazard, or medical emergencies. Remember, your national emergency
number is a free call on your phone.
Regulatory and Safety Information 55
9Use your phone to help others in emergencies. If you see an auto accident, crime in progress,
or other serious emergency where lives are in danger, call your national emergency number,
as you would want others to do for you.
10 Call roadside assistance or a special wireless non-emergency assistance number when
necessary. Certain situations you encounter while driving may require attention, but are not
urgent enough to merit a call to your national emergency number. But you can still use your
phone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to
be stolen, call roadside assistance or other special non-emergency wireless number.
General Operation
Prolonged Views of Screen: If you are driving, do not access any function requiring a
prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a
function of the system requiring prolonged attention. Even occasional short scans to the screen
may be hazardous if your attention has been diverted away from your driving task at a critical
time.
Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you
can still hear outside traffic and emergency signals while driving. Driving while unable to hear
these sounds could cause an accident.
Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions
based on your observations of local conditions and existing traffic regulations. The Device
Software is not a substitute for your personal judgment.
Use of Speech Recognition Functions: Speech recognition software is inherently a statistical
process which is subject to errors. It is your responsibility to monitor the speech recognition
functions and address any errors.
Hands-Free Capability
All CTIA Certified portable products provide the consumer with a toll-free number for the
purchase of a compatible hands-free device, call 1-800-881-7256.
ESD Safety
Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the
device, so you should take steps to avoid such an occurrence. Do not touch the SIM card’s
metal connectors or battery contacts.
Description of ESD
Static electricity is an electrical charge caused by the buildup of excess electrons on the surface
of a material. To most people, static electricity and ESD are nothing more than annoyances. For
example, after walking over a carpet while scuffing your feet, building up electrons on your
body, you may get a shock—the discharge event—when you touch a metal doorknob. This little
shock discharges the built-up static electricity.
ESD-susceptible equipment
Even a small amount of ESD can harm circuitry, so when working with electronic devices, take
measures to help protect your electronic devices, including your Palm device, from ESD harm.
While Palm has built protections against ESD into its products, ESD unfortunately exists and,
unless neutralized, could build up to levels that could harm your equipment. Any electronic
device that contains an external entry point for plugging in anything from cables to docking
stations is susceptible to entry of ESD. Devices that you carry with you, such as your Palm
device, build up ESD in a unique way because the static electricity that may have built up on
your body is automatically passed to the device. Then, when the device is connected to another
device such as a docking station, a discharge event can occur.
Precautions against ESD
Make sure to discharge any built-up static electricity from yourself and your electronic devices
before touching an electronic device or connecting one device to another. The
recommendation from Palm is that you take this precaution before connecting your device to
your computer, placing the device on a docking station, or connecting it to any other device.
You can do this in many ways, including the following:
• Ground yourself when you’re holding your mobile device by simultaneously touching a metal
surface that is at earth ground. For example, if your computer has a metal case and is
plugged into a standard three-prong grounded outlet, touching the case should discharge
the ESD on your body.
• Increase the relative humidity of your environment.
• Install ESD-specific prevention items, such as grounding mats.
Conditions that enhance ESD occurrences
Conditions that can contribute to the buildup of static electricity in the environment include the
following:
•Low relative humidity.
• Material type (The type of material gathering the charge. For example, synthetics are more
prone to static buildup than natural fibers like cotton.)
• The rapidity with which you touch, connect or disconnect electronic devices.
While you should always take appropriate precautions to discharge static electricity, if you are
in an environment where you notice ESD events you may want to take extra precautions to
protect your electronic equipment against ESD.
Owner’s Record
The model number, regulatory number, and serial number are located on a nameplate inside
the battery compartment. Record the serial number in the space provided below. This will be
helpful if you need to contact us about your phone in the future.
56 Regulatory and Safety Information
Product: Palm® Pre™ Plus Phone
Model:
Serial No.:
Index 57
Index
NUMERICS
112 phone numbers 20
911 phone numbers 20
999 phone numbers 20
A
accented characters 14
Acrobat Reader files. See PDF files
Add An Account option
Calendar 31
Contacts 30
Email 24
Add device option 22
address books 30
airplane mode 11, 12
alarms 17
All Calendars view 31
alternate characters 14
animations in Help 48
answering phone 21
antenna 49
AOL accounts 24
application menu 16
applications
Help 48
opening ??–13
searching in 17
attachments
opening 26
sending music as 35
auto-correct feature 15
auto-shut off interval 44
B
back cover 8
back cover release 8
battery
caring for 51
Bluetooth devices
adding 22
airplane mode and 11
making phone calls and 22
Bluetooth wireless technology 22
Brightness slider 44
browser. See Web browser
C
calendars
adding events ??–32
events and 31
getting started with 31
online 31
saving 32
synchronizing 31
capitalization 14
Caps Lock 14
car kits 22
Card view 13
See also wallpaper
Change Wallpaper option 44
Clips (animations in Help) 48
colors for email message text 24
connections
Bluetooth devices and 22
Internet 37
online address books and 30
contacts
adding ??–30
displaying 31
editing 31
getting started with 30
ringtones for 45
saving information for 30
searching 30
selecting 21
speed dials for 31
synchronizing 30
conversations
See also instant messages
creating
events 31
customer support 48
D
dial pad 20
dialing 20, 31
displaying
contacts 31
multimedia messages 26
pictures 34
text messages 26
videos 34
Doc View 40
documentation 48
downloading
email 25
pictures 34
driving safety tips 54
E
EarthLink accounts 24
editing
58 Index
contacts 31
electrostatic discharge (ESD) 55
email
attaching music to 35
creating 24
receiving 25
sending 24
synchronizing 25
email accounts
multiple 24
email addresses
entering 24
email service providers 24
emergency phone numbers 20
events
adding to calendar ??–32
calendar 31
creating 31
saving 32
synchronizing 31
Excel files 40
F
file types
opening files and 40
playing music and 35
viewing pictures and 34
watching videos and 34
files
See also specific type
changing display size 40
copying 40
opening 40
searching for 40
finding. See searching
formatting for email message text
24
G
Global Address Lists 30
Google accounts
setting up on phone 30, 31
H
hands-free devices
setting up 22
headsets ??–22
help
See also troubleshooting
Help application 48
I
information
saving 30
instant messages
creating 27
sending 27
setting up accounts 26
signing into accounts 26
J
JPG files 26
K
keyboard 20
L
labels 30
Launcher
pages 7
lighted dial pad 20
lowercase letters 14
M
messages. See email; multimedia
messages; text messages;
voicemail
misspelled words 15
multimedia messages
addressing 25
creating 25–26
displaying 26
opening attachments 26
sending 26
music
answering phone and 21
listening to 22, 35
Music application 35
N
national emergency phone
numbers 20
notifications 717
contacts and 21
responding to 17
numbers 14
O
online address books 30
online calendars 31
online support 48
opening
applications ??–13
attachments 26
files 40
web pages 38
Option key. See orange key 14
orange key 6, 14
organizer features 29
P
Palm online support 48
passwords
entering 14
opening PDF files and 40
PDF files
navigating through 40
opening 40
PDF View 40
phone
See also phone calls
airplane mode 12
answering 21
caring for 53
dialing 20, 31
disposing of 51
hanging up 22
Help 48
redialing 21
safety information 52
setting up 8–10
Index 59
turning on or off 11, 12
volume 22
phone calls ??–21
creating ringtones for 45
driving and 54
ending 22
making 20
placing on hold 22
receiving 21
replying to 21
sending and receiving
messages during 25
sending to voicemail 21
switching to hands-free devices
22
phone headsets ??–22
photos. See pictures
Photos application 34
pictures
displaying 34
downloading 34
sending 25, 26
specifying as wallpaper 44
playing
voicemail messages 22
power accessories 51
power button 8, 11
PowerPoint files 40
priority settings
email 24
punctuation 14
R
redialing phone numbers 21
ringer switch 8, 44
ringtones 45
S
safety information 49
saving
calendar events 32
contacts 30
information 30
screen
adjusting brightness 44
caring for 6
turning on and off 11
turning on or off 12, 44
Screen & Lock application 44
scroll gesture 7
security
locking the screen 44
sending
email 24
instant messages 27
multimedia messages 26
music 35
pictures 25, 26
text messages 25, 26
Set speed dial command 31
setting up
Google accounts 30, 31
phone ??–10
setting up phone 8–10
Shift 14
short codes 25
signal-strength icon 12
SIM card 8
songs. See music
sounds 44
See also specific types
Sounds & Ringtones application 44
speed dialing 21, 31
spelling errors 15
stereo headsets 22
streaming
music 35
Sym key 6
symbols 14
synchronization
email 25
online calendars 31
online contacts 30
Synergy feature
Calendar 31
T
technical support 48
text
formatting for email messages
and signatures 24
text messages
addressing 25
creating 25–26
displaying 26
sending 25, 26
Tips (Help application) 48
touchscreen. See screen
turning Bluetooth on and off 38
turning on and off
airplane mode 12
phone 11
turning screen on and off 11
turning Wi-Fi on and off 38
turning wireless services on and off
12
U
uppercase letters 14
URLs 38
user safety information 52
V
videos
answering phone and 21
watching 34
Videos application 34
voicemail
listening to 22
sending calls to 21
setting up 21
volume
adjusting for phone calls 22
system sounds 44
W
waking up screen 11
wallpaper 44
See also Card view
web addresses 38
Web browser 38
web pages
opening 38
websites
accessing customer support 48
connecting to 38
playing music from 35