Palm SKYC Smart Phone User Manual Treo Pro Smartphone by Palm User Guide
Palm Inc Smart Phone Treo Pro Smartphone by Palm User Guide
Palm >
Contents
- 1. User manual revised 1 of 2
- 2. User manual revised 2 of 2
User manual revised 1 of 2
User Guide
Intellectual property notices
© 2008 Palm, Inc. All rights reserved. Trademark, copyright, patent,
and other intellectual property notices are set forth within the safety
and legal information included in your smartphone package.
This product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of such technology outside
of this product is prohibited without a license from Microsoft or an
authorized Microsoft subsidiary. All rights reserved.
Disclaimer and limitation of liability
Palm Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm Inc. and its suppliers
assume no responsibility for any loss or claims by third parties that
may arise through the use of this software. Palm Inc. and its suppliers
assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to
make backup copies of all important data on other media to protect
against data loss.
This product is protected by one or more of the following United
States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567;
6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975;
6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233;
6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408;
6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699;
6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;
6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720;
6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839;
6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476;
6,532,148;6,523,124; 6,519,141; 6,516,202; 6,490,155;
6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824;
6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;
6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537;
6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; 7,356,361;
D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
Palm Take Back and Recycling Program
This symbol indicates that Palm products should be
recycled and not be disposed of in unsorted municipal
waste. Palm products should be sent to a facility that
properly recycles electrical and electronic equipment.
For information on environmental programs visit
palm com/environment.
As part of Palm’s corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices,
smartphones, and mobile companions out of landfills through
evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit palm.com/recycle for additional details and information
about how you can help reduce electronic waste.
v. 1.0
CONTENTS iii
Contents
Chapter 1: Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Your Treo™ Pro Smartphone by Palm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where can I learn more?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Treo™ Pro Smartphone by Palm overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Completing the setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the My Treo application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Chapter 3: Moving around on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using your Today screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigning a speed dial to a phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
CONTENTS
iv
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Chapter 5: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Synchronization overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Synchronizing using the USB cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Other ways to synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing which applications sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Stopping synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 6: Your email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 130
Chapter 7: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Sending and receiving text and multimedia messages. . . . . . . . . . . . . . . . . . . . . . . 133
Setting message preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Chapter 8: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . 153
Browsing the web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Getting online travel information and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
CONTENTS v
Connecting to a Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Connecting to devices with Bluetooth® wireless technology . . . . . . . . . . . . . . . . . . 173
Using your device as a modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Synchronizing your pictures, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Chapter 10: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Chapter 11: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . . 223
Synchronizing your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Word Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
PowerPoint Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Excel Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
Adobe® Reader® LE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Chapter 12: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 253
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
CONTENTS
vi
Accessing information on a remote computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Today screen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Application settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Chapter 14: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Transferring info from another device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Reinstalling the desktop software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Resetting your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Regulatory and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
CONTENTS vii
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
CONTENTS
viii
CHAPTER
9
Welcome
1
Congratulations on the purchase of your Treo™ Pro Smartphone
by Palm!
Benefits
•Make and receive phone calls
•Manage your contacts, calendar,
and task list
•Receive and send corporate and
personal email messages
•Browse the web
•Use a Bluetooth® headset (sold
separately) for hands-free
operation
In this chapter
You r Tr eo™ Pro Smartphone by Palm . . . . . . . . . . . . . . . . . . . . . . . . 11
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
WELCOME
YOUR TREO™ PRO SMARTPHONE BY PALM 11
1
CHAPTER
Your Treo™ Pro
Smartphone by Palm
In one compact and indispensable device,
you now have all the following:
•An advanced wireless smartphone
•A full suite of Windows Mobile®
organizer applications: Contacts,
Calendar, Notes, and Tasks
•Portable expansion capability (microSD
cards, sold separately)
•High-speed data with EVDO/1X and
CDMA support
•Wi-Fi capability
•IrDA support
•A 2-megapixel digital camera
•GPS functionality
•Support for numerous mobile email
solutions
•Text and multimedia messaging
•Windows Media® Player Mobile
•Microsoft Office Mobile® suite
This guide helps you set up your
smartphone and learn to use it.
What’s in the box?
All the following items should be in the
smartphone box:
Hardware
•Treo Pro smartphone
•Rechargeable battery (1500 mAh)
•USB AC charger
•USB cable
•Stereo headset with microphone
Documentation and software
•Getting Started, information on how to
set up and begin to use your
smartphone
•Palm warranty
•Safety and legal information
TIP
LOOK HERE: Don’t miss the helpful tips
and cross-references given in these boxes.
WELCOME
WHAT DO I NEED TO GET STARTED?
12
1
CHAPTER
Your smartphone contains links to the
following:
•Desktop synchronization software
(ActiveSync® desktop software for
Windows XP computers, or a Windows
Mobile Device Center update for
Windows VistaTM computers)
•User Guide (this guide) on the web
•Microsoft Office Outlook® 2007
software trial download
What do I need to
get started?
As you work through the instructions in this
guide, you need all the items that came in
the smartphone box (see What’s in the
box?).
In addition, depending on how you want to
use your smartphone, here’s what you
need to get from your wireless service
provider:
Service contract: For making and
receiving calls, and sending and receiving
text messages.
Data service plan: For web browsing and
email.
Additional data services: These may be
required for sending and receiving
multimedia messages. Check with your
wireless service provider for information.
After you have the required plan and
services, you must have your smartphone
within range of your wireless service
provider’s cellular coverage to use the
phone, messaging, and web features. Data
speeds vary based on network availability
and capacity.
Finally, if you plan to synchronize personal
information between your smartphone and
a computer, you need access to that
computer during the setup process.
TIP
When you sign up for data services with
your wireless service provider, be sure to
discuss what charges you incur if you go over
the stated limit on your data plan.
WELCOME
WHERE CAN I LEARN MORE? 13
1
CHAPTER
Where can I learn
more?
For a quick introduction
•Quick Tour: The Quick Tour introduces
you to many of your smartphone’s
features. It is already installed on your
smartphone, and you can open it from
your Today screen by selecting Quick
Tour.
While using your smartphone
•On-device Help: Your smartphone
includes on-device Help that is specially
formatted for your smartphone screen.
To view the on-device help, press
Start and select Help.
•Online support from Palm: For
up-to-date downloads, troubleshooting,
and support information, go to
palm.com/treopro.
If you need more information
•Books: Many books on Windows
Mobile devices are available from local
or online book retailers (look in the
computer section).
•Customer service from your wireless
service provider: For questions about
your mobile account or features, contact
your wireless service provider’s
customer care.
TIP
If you remove the Quick Tour entry from
your Today screen (see Using your Today
screen), you can always open the Quick Tour
by pressing Start, selecting Programs, and
then selecting Quick Tour.
WELCOME
WHERE CAN I LEARN MORE?
14
1
CHAPTER
CHAPTER
15
Setting up
2
You’re about to discover the many things about your
smartphone that will help you better manage your life and have
fun, too.
As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, follow these few easy steps to set up
your smartphone and get it running.
Benefits
•Know where your smartphone
controls are located
•Start using your smartphone right
away
Benefits
In this chapter
Treo™ Pro Smartphone by Palm overview . . . . . . . . . . . . . . . . . . . . 17
Completing the setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the My Treo application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SETTING UP
TREO™ PRO SMARTPHONE BY PALM OVERVIEW 17
2
CHAPTER
Treo™ Pro Smartphone by Palm overview
Front view
1Charge indicator light (visible when
smartphone is being charged)
2Volume
3Side button
4Left softkey
5Start
6Phone/Send
7Calendar
8Lanyard connector
9MicroUSB connector
(sync and power connector)
10 3.5mm stereo headset jack
11 Earpiece
12 Touchscreen
13 5-way navigator with Center button
14 Right softkey
15 OK
16 End
17 Messaging
18 Microphone
2
3
6
4
8
5
7
10
9
1
11
12
16
13
14
15
17
18
TIP
Be careful not to scratch or crush your
smartphone screen. Do not store it in a place
where other items might damage it.
DID
YOU
KNOW
?
By default, pressing and
holding the Side button opens Camera (see
Camera). You can change the function of the
Side button (see Reassigning buttons).
SETTING UP
TREO™ PRO SMARTPHONE BY PALM OVERVIEW
18
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CHAPTER
IMPORTANT The smartphone speaker
includes a large magnet, so be sure not to
store your smartphone near credit cards or
other items that could be demagnetized.
Back view
1Speaker
2Expansion card (microSD) slot
(under back panel)
3Wi-Fi
4IR (infrared) port
5Reset button (under back panel)
6Stylus
7Camera lens
Removing the back panel
1With the back panel facing you, push
the lower-right corner of the back panel
with your right thumb. Then use both
thumbs and firmly slide the panel away
from you to release it.
NOTE The back panel might be difficult to
remove the first few times. If you have
trouble removing the back panel as
3
2
4
1
7
6
5
DID
YOU
KNOW
?
To save power, when your
smartphone screen turns off, the Wi-Fi feature
turns off. Press Wi-Fi to turn this feature back
on and quickly reconnect to a network. You
can also set an option to leave the Wi-Fi
feature on (see Customizing Wi-Fi settings).
TIP
To connect a lanyard (sold separately),
remove the back panel, connect the lanyard,
and replace the back panel.
SETTING UP
COMPLETING THE SETUP 19
2
CHAPTER
described, go to the Knowledge Library at
kb.palm.com. Enter 30457 in the solution
id field to learn different ways to remove
the back panel.
See Replacing the battery for information
on how to insert and remove the battery.
See Using expansion cards for information
on how to insert an expansion card.
To p v i e w
1Power
2Ringer switch (slide to turn off all sounds
immediately)
Completing the setup
1Press Power to turn on your
device.
It takes a few minutes for your
smartphone to prepare for setup; you’ll
see the Palm® logo and then the
Windows Mobile® screen.
2When prompted, use the stylus (see
Back view) to tap the screen.
3Follow the onscreen instructions. If
prompted, tap to reboot your device and
complete the last step of the setup.
1 2
SETTING UP
MAKING YOUR FIRST CALL
20
2
CHAPTER
Activating your phone
To check whether your phone is activated,
look at the Today screen.
•Your phone is activated if you see the
name of your wireless service
provider’s name in the upper-left corner.
•Your phone is not activated if your
wireless service provider’s name
doesn’t appear on the Today screen.
Contact your wireless service provider
for activation instructions.
Making your first call
1Press End to display your Today
screen.
2Press Center to turn off Keyguard
(see Locking your keyboard (Keyguard)
for more info).
3Use the number keys to enter the
number you want to call.
4Press Phone/Send to dial.
5Press End to end the call.
Adjusting call volume
When you’re on a call, press the Volume
button on the side of your smartphone to
adjust the call volume.
SETTING UP
CHARGING THE BATTERY 21
2
CHAPTER
*Volume
What’s my number?
1Make sure your phone is on (see
Turning your phone on).
2Press Start and select Settings.
3Select the System tab and then About.
4Select the Phone tab and scroll down
the screen to see your phone number.
*Look here for your phone number
Charging the battery
Although the battery may come with a
sufficient charge to complete the setup
process, we recommend that after the
setup you charge your smartphone until the
charging indicator light is solid green to
give it a full charge.
See Maximizing battery life for tips on
making your battery’s power last longer.
1Plug the USB cable into the USB AC
charger.
2Plug the USB AC charger into a wall
outlet.
*
*
SETTING UP
CHARGING THE BATTERY
22
2
CHAPTER
3Connect the USB cable to the bottom of
your smartphone. Make sure the
symbol on the cable end is facing up,
toward your smartphone screen.
*Indicator light
4Check the indicator light to confirm that
your smartphone is being charged.
Solid red: Your smartphone is being
charged.
Solid green: Your smartphone is fully
charged.
When your smartphone is on (see Turning
your smartphone on/off), the onscreen
battery icon on the Today screen displays
the charging status:
*
TIP
You can also charge your smartphone
battery by connecting your smartphone to
your computer, using the USB cable. Charging
this way takes much more time than using the
USB AC charger with a wall outlet. However, if
your battery is fully drained, you must use the
USB AC charger.
Solid lightning bolt: The battery is
being charged.
Filled battery: The battery is fully
charged and can be disconnected
from the charging source.
Partly filled battery: The shading
indicates approximately how
much power the battery has.
Exclamation point: Charge the
battery immediately.
SETTING UP
CHARGING THE BATTERY 23
2
CHAPTER
*Battery icon
Maximizing battery life
Battery life depends on how you use your
smartphone. You can maximize the life of
your battery by following a few easy
guidelines:
•Charge your smartphone whenever
you’re at your desk, or charge it
overnight each day. The battery in your
device has a much longer useful life
when it is topped off frequently versus
when it is charged after it is fully
drained.
•If you spend a lot of time using the
camera, games, media players, or other
applications, keep an eye on the battery
icon and charge the battery when
necessary.
•The wireless features of your
smartphone (phone, email, messaging,
GPS, Web, and any other applications
that use a Wi-Fi connection) generally
consume more power than the
nonwireless features (Calendar, Tasks,
Notes). If you don’t use the wireless
features on your device for a while, turn
off your wireless services (see Turning
wireless services on/off). To quickly turn
wireless services (phone, Bluetooth®
DID
YOU
KNOW
?
If the battery is low, the
indicator light flashes red.
TIP
Tap the battery icon to see how much
power the battery has.
TIP
To go to the Today screen so you can view
the battery icon, press End if you are not on a
phone call. If you’re on a call, press Start and
select Today.
*
SETTING UP
CHARGING THE BATTERY
24
2
CHAPTER
wireless technology, and Wi-Fi) on and
off, tap the signal-strength icon,
and then select Comm Manager.
•If you set up an email account in the
Messaging application, set the interval
to automatically download email to
every two hours or less frequently (see
Setting up email).
•Turn off the Wi-Fi feature (see Turning
wireless services on/off), leave the
default option to connect only when the
Wi-Fi button is pressed, or adjust Power
Save Mode to maximize the battery
(see Customizing Wi-Fi settings).
•Turn off the Bluetooth feature if you’re
not using it (see Entering basic
Bluetooth settings).
•Turn off the option to receive beamed
information if you’re not using it (see
Turning on the option to receive
beamed information).
•Set your screen to turn off automatically
after a shorter period of inactivity (see
Optimizing power settings).
•As with any wireless phone, if you are in
an area with no wireless coverage, your
smartphone nevertheless continues to
search for a signal, which consumes
power. Turn off your phone if you are
outside a coverage area (see Turning
your phone off).
•Turn off the voice command feature if
you’re not using it (see Setting up voice
commands).
•Turn down the screen brightness (see
Adjusting the brightness).
•If you synchronize with your corporate
Exchange server using Microsoft
Exchange ActiveSync®, increase the
time interval between automatic
synchronizations (see Setting the
synchronization schedule).
•Keep your battery away from direct
sunlight and other sources of heat.
Temperatures over 50 degrees Celsius
(120 degrees Fahrenheit) can
permanently reduce the capacity and
life span of any lithium-ion battery.
SETTING UP
USING THE MY TREO APPLICATION 25
2
CHAPTER
Using the My Treo
application
Use the My Treo application to register
your smartphone and access the User
Guide and online support. My Treo also
provides an alternate starting point for
setting up an email account, a Bluetooth
connection, or a Wi-Fi connection, and for
launching the Quick Tour.
•Press Start and select My Treo.
Setting up
synchronization
After you’ve finished setting up your
smartphone, we recommend that you set
up a synchronization method to get the
most out of your smartphone.
Synchronizing means that information that
you enter or update in one place—your
smartphone, your computer, or your
corporate server—is automatically updated
in the other (see Synchronizing
information).
SETTING UP
SETTING UP SYNCHRONIZATION
26
2
CHAPTER
CHAPTER
27
Moving around on your
smartphone
3
Have you ever been to a new city and felt a bit lost until you
figured out the streets? Learning to move around on your Treo™
Pro Smartphone by Palm is a similar experience. Most
applications that work on your smartphone use the same set of
controls. So once you learn how to use these controls, you’ll be
driving all over town and you won’t even need a map.
Benefits
•Quickly move around and
complete tasks in applications
using one thumb on the 5-way
navigator
•Access extra features with menus
•Find and open applications quickly
In this chapter
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
MOVING AROUND ON YOUR SMARTPHONE
NAVIGATING AROUND THE SCREEN 29
3
CHAPTER
Navigating around
the screen
To navigate around the smartphone screen,
you can use the 5-way navigator or you can
tap items on the screen with the stylus. As
you become familiar with your
smartphone, you’ll find your own favorite
way to scroll, highlight, and select items.
Using the 5-way, press Right , Left ,
Up , or Down to move around the
screen. Press Center to highlight and
select items.
1Up
2Right
3Down
4Left
5Center (flashes when you have voicemail)
Scrolling through screens
As on a computer, on your smartphone you
scroll to move from field to field or page to
page, or in some cases to highlight an item
or option in a list. There are several
methods of scrolling:
•Press the 5-way on the front of your
smartphone. Press Right , Left ,
Up , or Down to move to the
next field, button, or action in that
direction.
TIP
Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead.
DID
YOU
KNOW
?
Custom navigation features
are available when you browse the web using
Internet Explorer Mobile (see Viewing a web
page).
TIP
The arrow icons used in this guide to
indicate directions on the 5-way are different
from the onscreen scroll arrows and the
arrows that indicate that a list is available (see
Selecting options in a list).
5
3
42
1
MOVING AROUND ON YOUR SMARTPHONE
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CHAPTER
•Press and hold Option while
pressing Up or Down to scroll
one screen at a time. These keys work
just like the Page Up and Page Down
keys on your computer keyboard.
•Press and hold Option while
pressing Left or Right to jump to
the top or bottom of the current
document or entry.
•When viewing a screen with tabs, such
as when adding a contact, press
Down to scroll to the tabs, and then
press Left or Right to move
between tabs.
•When inside a text field, press Right
or Left to move to the next character,
and press Up or Down to move
between lines.
•When inside a list, press and hold
Up or Down to rapidly scroll
through the list.
•Tap an onscreen scroll arrow.
1Scroll arrows
2Scroll bar with slider
3Scroll arrows
•Tap and drag the slider of an onscreen
scroll bar.
TIP
Can’t find the Option key? See Using the
keyboard.
TIP
When you are using applications such as
Messaging, Internet Explorer Mobile, and
Word Mobile, press and hold Option while
pressing Left or Right on the 5-way to
automatically go to the top and bottom of a
screen.
2
3
1
MOVING AROUND ON YOUR SMARTPHONE
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CHAPTER
Closing screens
To accept the information you entered on a
screen and to return to the previous
screen—or to return to the previous screen
without making any changes—do one of
the following:
•Press OK .
•Use the stylus to tap or in the
upper-right corner of the screen. These
buttons are not accessible using the
5-way.
When you close a screen, the application
continues running in the background.
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
The highlight can take one of two forms,
depending on what is highlighted:
Border: This rectangular border highlights
items such as an onscreen button (such as
OK, Dismiss, or Hide), a check box, an
option, or a web link.
TIP
To close an app—as opposed to just a
screen—press and hold OK or tap and hold
OK on the screen (see Opening and closing
applications).
TIP
Can’t find the stylus? It slides out from the
lower-left corner on the back of your
smartphone.
TIP
The best way to learn to use the 5-way is
to experiment. Press the 5-way buttons, and
as you do, follow the movement of the
highlight around the screen. The behavior of
the 5-way varies slightly in each application.
MOVING AROUND ON YOUR SMARTPHONE
NAVIGATING AROUND THE SCREEN
32
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Light text on a dark background: This
highlights items such as a phone number,
an email address, text, or an item in a list.
After highlighting an item with the 5-way,
you can select or activate it by pressing
Center or by tapping the item with the
stylus.
Highlighting text
You can use the stylus to highlight text on
the screen. Tap and drag the stylus across
the text you want to highlight. To highlight
a word, double-tap it. To highlight a
paragraph, triple-tap it.
Using the softkeys
The left and right softkeys give you quick
access to tasks that you can do on the
current screen. The task that a softkey
does varies from application to application
and from screen to screen. You activate the
task by tapping the softkey with the stylus
or pressing it with your finger.
The softkey is simply the name of the task
on the screen. Softkeys appear in the
lower-left and lower-right corners of the
screen. In most cases the right softkey
opens a menu, and the left softkey
performs a specific action, such as New or
Edit. In some contexts, these keys may do
nothing at all.
1Left softkey: Press anywhere in this area to
perform the task shown.
2Right softkey: Works the same way.
TIP
When text is highlighted, you can press
Backspace to delete the highlighted text.
21
MOVING AROUND ON YOUR SMARTPHONE
NAVIGATING AROUND THE SCREEN 33
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CHAPTER
Selecting menu items
In many applications, a menu provides
access to additional features. The menu is
hidden until you press Menu (right softkey).
To get the most out of your smartphone,
it’s a good idea to familiarize yourself with
the additional features available through
the menus in various applications.
1Press Menu (right softkey) to display an
application’s menu.
2Press Up or Down to highlight a
menu item.
3If an arrow appears to the right of a
menu item, press Center or
Right to display a submenu of
additional options for that item, and
then press Up or Down to
highlight a submenu item. To return to
the main menu without making a
selection, press Left .
4Press Center to select the menu
item, or press Left or Menu (right
softkey) to close the menu and cancel
your selection.
Selecting options in a shortcut menu
Most applications also provide access to
context-sensitive shortcut menus—similar
to the right-click menus on a Windows
computer. The shortcut menu options vary
based on the highlighted selection.
1Highlight the item whose shortcut
menu you want to see.
DID
YOU
KNOW
?
You can select most menu
items by pressing a key on the keyboard. To
quickly access a menu item, press Menu
(right softkey) followed by the underlined letter
in the menu item’s name.
MOVING AROUND ON YOUR SMARTPHONE
NAVIGATING AROUND THE SCREEN
34
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CHAPTER
2Press and hold Center to open the
shortcut menu.
3Press Up or Down to highlight a
menu item.
4Press Center to select the menu
item, or press Left to cancel your
selection.
Selecting options in a list
Lists enable you to select from a range of
options. You can identify whether a list is
available when you select a field. If a
rectangle appears around the field along
with a downward-pointing arrow, a list is
available. Lists are different from the
menus described earlier in this section.
TIP
You can also tap and hold the stylus on an
item to open the shortcut menu.
MOVING AROUND ON YOUR SMARTPHONE
USING THE KEYBOARD 35
3
CHAPTER
To select from a list, do any of the
following:
•Use the 5-way to highlight the field, and
then press Center to display the
items in the list. Press Up or
Down to highlight the item you
want, and then press Center to
make your selection.
•Use your stylus to tap the arrow, and
then tap the item in the list.
Press Left to exit the list and cancel your
selection.
Using the keyboard
1Start
2Phone/Send
3Calendar
4Option
5Shift/Search
6Space
7OK
8End
9Messaging
10 Backspace
11 Return
12 Shift
13 Alt
DID
YOU
KNOW
?
If you highlight a field and
don't see the downward-pointing arrow, press
Center on the 5-way. If you see a field with a
downward-pointing arrow but no rectangle,
tap the arrow with the stylus to display the
list.
2
4
1
3
5
8
10
11
7
9
12
136
MOVING AROUND ON YOUR SMARTPHONE
USING THE KEYBOARD
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CHAPTER
Understanding the keyboard backlight
Your smartphone includes a keyboard
backlight for low light conditions. The
keyboard backlight activates automatically
when the screen turns on. The backlight
dims when the screen dims, and it turns
off automatically when the screen turns off
or when you are on a call or are playing
music in the background for longer than the
time specified in Backlight Settings. You
can set different time intervals depending
on whether the smartphone is operating on
battery power or is connected to an
external power source. The backlight also
turns off when an application’s
power-saving features turn it off.
Entering lowercase and uppercase letters
By default, the first letter of each sentence
or field is capitalized and the remaining text
you enter is lowercase. To enter other
uppercase letters, do one of the following:
•Press Shift ( or ) and then enter
a letter. You don’t need to press and
hold Shift while entering a letter.
•Press Shift ( or ) twice to turn
on Caps Lock, and then enter a series
of letters. When Caps Lock is on, this
symbol appears at the bottom of the
screen: . To turn off Caps Lock, press
Shift ( or ) again.
TIP
You can change the backlight shut-off
interval. Press Start and select Settings.
Select the System tab, and then select
Backlight. Set the time interval on the Battery
power tab and on the External power tab.
TIP
You can turn off the first-letter
capitalization setting (see Setting input
options).
DID
YOU
KNOW
?
You can also use the onscreen
keyboard to enter letters, numbers, and other
characters in applications that support this
feature. Tap the keyboard icon in the center at
the bottom of any screen where it appears.
After opening the keyboard, you can set
various input options by tapping the arrow to
the right of the keyboard icon.
MOVING AROUND ON YOUR SMARTPHONE
USING THE KEYBOARD 37
3
CHAPTER
Entering numbers, punctuation, and
symbols
Numbers, punctuation, and symbols
appear above the letters on the keys. To
enter these characters, do one of the
following:
1Symbol
2Letter
•Press Option and then press the key
of the desired character. You don’t need
to hold Option while pressing the key.
•Press Option twice to turn on
Option Lock, and then press the
desired keys to enter a series of
characters. When Option Lock is on,
this symbol appears at the bottom of
the screen: . To turn off Option Lock,
press Option again.
Entering passwords
You can’t see your password as you enter
it, so be careful. Be sure that Caps Lock
and Option Lock are not on unless you
need them. For information on how to
enter characters, see Entering lowercase
and uppercase letters and Entering
numbers, punctuation, and symbols.
Entering other symbols and accented
characters
You can enter symbols and accented
characters that don’t appear on the keys by
using the alternate characters list.
2
1
TIP
The alternate characters are grouped
according to their similarity to the
corresponding key. For example, the alternate
character available for the R key is ®, and for
the T key is ™. If you press the wrong key,
press Backspace to return to the full list of
alternate characters. You can then press
another key.
MOVING AROUND ON YOUR SMARTPHONE
USING THE KEYBOARD
38
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CHAPTER
1Press Alt to display the alternate
character list.
2Narrow the list by pressing the key that
corresponds to the character you want.
For example, to enter an é, press e. See
the “Symbols and accented characters”
table for a list of corresponding
characters.
3Press Up or Down to highlight
the desired character.
4Press Center to insert the character.
Symbols and accented characters
TIP
Some symbols, such as an underscore (_),
do not correspond to a letter key. To enter
these symbols, press Alt by itself and then
select the symbol from the list.
Press Alt and
press…
To s e l e c t …
a á à ä â ã å æ
A Á À Ä Â Ã Å Æ
b or B ß
cç ¢ ©
CÇ ¢ ©
e é è ë ê
EÉ È Ë Ê
f or F ƒ
i í ì ï î
I Í Ì Ï Î
l or L £
nñ
NÑ
o ó ò ö ô œ õ
O Ó Ò Ö Ô Œ Õ
p or P % ¶
r or R ®
sß š
Sß Š
t or T ™
u ú ù ü û
U Ú Ù Ü Û
x or X x ¤
y ý ÿ
Press Alt and
press…
To select…
MOVING AROUND ON YOUR SMARTPHONE
OPENING AND CLOSING APPLICATIONS 39
3
CHAPTER
Press Alt by itself to select these
characters:
: & _ • % = ÷ ^ $ £ ¥ ¢ [ ] { } < > « » © ®
° ~ \ Ø µ |
Opening and closing
applications
Opening applications on the Start menu
1Press Start to open the Start
menu.
2Use the 5-way navigator to highlight the
application you want to use. To open a
recently used application, highlight its
icon at the top of the Start menu.
3Press Center to open the
highlighted application.
Y Ý Ÿ
0°
1 ( + E) 1 ¼ ½
2 ( + R) 2 2
3 ( + T) 3 3 ¾
! ( + J) ¡
$ ( + H) £ ¥ ¢
; ( + K) : :-) :-( ;-)
? ( + N) ¿
Press Alt and
press…
To s e l e c t …
MOVING AROUND ON YOUR SMARTPHONE
OPENING AND CLOSING APPLICATIONS
40
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CHAPTER
Opening applications in Programs
1Press Start and select Programs.
2Use the 5-way navigator to highlight the
application you want to use.
3Press Center to open the
highlighted application.
4(Optional) Press OK to return to
Programs and open another application.
The current application continues to run
in the background.
Switching among open applications
1Go to your Today screen.
2Tap the running programs icon in
the upper-right corner to open the Quick
Menu.
3Select the program you want to use.
TIP
With the Start menu open, press the letter
underlined in the application’s name to open
the app. For example, press H to open Help.
DID
YOU
KNOW
?
You can open apps by pressing
and holding Option and then pressing Phone/
Send, Start, OK, Calendar, or Messaging.
You can change which app a button
combination opens (see Reassigning buttons).
TIP
In Programs, press a letter to jump to the
first app that begins with that letter. For
example, press C to jump to Calculator, press
C again to jump to Camera, and so on.
TIP
You can also use the Quick Menu to close
applications, open Task Manager, and check
system memory.
MOVING AROUND ON YOUR SMARTPHONE
OPENING AND CLOSING APPLICATIONS 41
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CHAPTER
Closing applications
Press OK to remove the current
application from the screen.
Applications that you open stay open in the
background even after you press OK to
remove them. If you want to stop them,
you must do it manually. That’s usually not
necessary; but if you’re concerned about
power usage, stop some or all applications.
1Press and hold OK to open Task
Manager.
2Do one of the following:
To close one or more individual
applications: Check the boxes next to
the applications and select Stop
Selected.
To close all applications except the
ones you specify: Check the boxes
next to the applications you do not want
to close, press Menu (right softkey),
and select Stop All but Selected.
To close all open applications: Select
Stop All.
Defining exclusive programs
You can mark an application as exclusive.
An exclusive application remains open
even if you stop individual or all
applications.
1Press and hold OK to open Task
Manager.
2On the Running tab, tap and hold the
app name with the stylus.
3Select Add Exclusive.
TIP
If an X appears in the upper-right corner of
an application screen, you can tap and hold
the X with the stylus to close the application.
You can turn this feature on and off or change
it so that simply tapping X closes an
application. Press and hold OK to open Task
Manager, select the Button tab, and then
select the option you want.
MOVING AROUND ON YOUR SMARTPHONE
USING YOUR TODAY SCREEN
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Customizing the Quick Menu
The Quick Menu displays a list of currently
running applications on your smartphone.
You can use the Quick Menu to quickly
switch between or close applications from
the Today screen.
1Press and hold OK to open Task
Manager.
2To remove the Quick Menu from your
Today screen, select the Button tab and
uncheck the Enable Quick Menu on
Today screen box.
3Select the Others tab and select the
sort method for programs in the Quick
Menu.
Using your Today
screen
The Today screen lets you see your current
appointments and messages at a glance.
You can also make a call, search the web,
and manage your smartphone from your
Today screen.
To access your Today screen, press
End .
TIP
To remove an application from the
Exclusive Programs list, press and hold OK to
open Task Manager. Select the Exclusive tab,
check the box next to the application name,
and select Remove.
MOVING AROUND ON YOUR SMARTPHONE
USING YOUR TODAY SCREEN 43
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1 Title bar and status info: See What are
all those icons?
2 Wireless service indicator: Shows
whether the Bluetooth® wireless
technology and Wi-Fi features are on or
off. Also displays your wireless service
provider name if the phone is on.
3Quick Tour: Select to open the Quick
Tour, which introduces you to many of
your smartphone’s features.
4 Messaging status field: Shows the
number of unread email, text, and
multimedia messages. Email messages
are listed by email account. Select an
account or select SMS\MMS to open
the corresponding Inbox.
5 Calendar status field: Shows
upcoming appointments. Select this
field to open the Calendar application.
6 Live search field: Enter the web
address or keyword you want to find,
and press Center or Return to
view a list of search results (data
services connection required).
7 Running programs icon: Tap to open
the Quick Menu, which shows all open
applications so you can quickly switch
between or close them.
TIP
Don’t press End to access the Today
screen if you’re on a call, because that hangs
up the call. Instead, press Start and select
Today.
7
3
5
4
1
6
2
TIP
You can remove the Quick Tour entry from
your Today screen. Open the Quick Tour and
select Remove Quick Tour.
TIP
You can select a picture for your Today
screen background and select which items
appear in the Today screen. See Today screen
settings for details.
MOVING AROUND ON YOUR SMARTPHONE
USING YOUR TODAY SCREEN
44
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CHAPTER
CHAPTER
45
Your phone
4
The Today screen and the Phone screen are the key locations
for making and receiving calls.
You can creatively manage multiple calls. For example, you can
swap between calls, send text messages to ignored calls, and
create conference calls.
Benefits
•Stay in touch; you choose how •Work in other applications when
on an active call
In this chapter
Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigning a speed dial to a phone number . . . . . . . . . . . . . . . . . . . 62
What are all those icons?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
YOUR PHONE
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Turning your
smartphone on/off
The term smartphone refers to the device
and its physical aspects. The term phone
refers to the wireless feature of your Treo™
Pro Smartphone by Palm that enables you
to connect to your wireless service
provider’s network so that you can make
and receive calls and send and receive
data.
The phone and the screen of your
smartphone can be turned off and on
separately. This means you can wake up
the screen to use just the organizer
features of your device (Calendar,
Contacts, Tasks, Notes, and so on) without
turning on the phone. Also, when the
screen is turned off, the phone can be on
and ready for you to receive phone calls or
messages.
Turning your phone on
When you turn on your phone, it connects
to a mobile network so that you can make
and receive phone calls and use other
wireless services (if supported by the local
network).
BEFORE YOU BEGIN To use the phone,
you must have an active subscription with
your wireless service provider.
To turn on your phone, press and hold
Power .
When your smartphone locates a signal,
your wireless service provider’s name
appears in the upper-left of the screen and
the signal-strength icon appears at
the top of the screen.
When you are inside a coverage area, the
signal-strength icon has bars in it. If
you’re outside a coverage area, no bars
appear in the signal-strength icon.
Turning your phone off
Press and hold Power .
When your phone is off, the phone-off
icon appears at the top of the screen and
Phone off appears in the upper-left of the
screen. Your phone is not connected to any
mobile network. Although you can no
longer use the phone, you can still use
YOUR PHONE
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Microsoft Office Mobile® apps and all the
organizer features of your smartphone.
Waking up the screen and turning it off
Wake up the screen and leave the phone
turned off when you want to use only the
organizer features of your smartphone, for
example, when you’re on a plane and want
to look at your calendar. You can also turn
off the screen without turning off the
wireless features on your smartphone.
The screen turns off automatically after a
preset period of inactivity. You can turn
your screen off manually by pressing and
holding End or by pressing
Power . If the Today screen is
displayed and you are not on a call, you can
also turn the screen off manually by
pressing End .
To turn the screen back on, press
Power or any of the following buttons
on the front of your smartphone:
Phone/Send , Start , Calendar
, Messaging , or End .
When the screen is off but the phone is on,
a screen saver appears, showing the date
and time as well as the following
indicators:
NOTE Not all wireless service providers
support the screen saver feature.
TIP
When you turn off your phone using the
Power button, this turns off all radios on your
smartphone, which include the phone, the
Bluetooth® wireless technology feature, and
the Wi-Fi feature. This is sometimes referred
to as airplane mode or flight mode. To turn off
the phone or other wireless radios individually,
use Comm Manager. Select your wireless
service provider name on your Today screen,
or tap the signal-strength icon on any screen
and select Comm Manager.
DID
YOU
KNOW
?
You cannot turn the screen off
if you are on a call.
One or more missed calls
One or more unread text or
multimedia messages
YOUR PHONE
MAKING CALLS 49
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Making calls
Dialing from the Today screen
1Press End to open your Today
screen.
2Using the keyboard, enter a phone
number.
NOTE You do not need to press Option
to enter numbers, *, or #. This makes it
easy to respond to further dialing
instructions. When dialing short numbers,
however, the numbers may match the
letters of a contact name. If this occurs,
press Option to avoid starting a contact
lookup.
3Press Phone/Send to dial.
Dialing with a speed dial
BEFORE YOU BEGIN Create some speed
dials (see Assigning a speed dial to a phone
number).
TIP
You can set how long the screen stays on
during a period of inactivity. You can also turn
off the screen saver feature (see Optimizing
power settings).
TIP
If the numbers you are entering match a
phone number you have for a contact, the
contact name is displayed. Select the name to
dial the associated number (see Dialing by
contact name for more information).
TIP
To move around the screen during a call,
use the 5-way.
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1Press End to open your Today
screen.
2Press and hold the key or keys that you
assigned as a speed dial to the contact
number you want to call. If you have
assigned a two-digit speed dial to this
number, press the first key and then
press and hold the second key.
Dialing by contact name
You can look up contacts quickly by
entering just a few letters of a contact’s
name directly from your Today screen.
BEFORE YOU BEGIN Create some
contacts (see Adding a contact,) or import
them by synchronizing (see Synchronizing
information).
1Press End to open your Today
screen.
2Using the keyboard, begin entering any
combination of letters from the
contact’s first and/or last name. If you
use both first- and last-name letters,
separate them by a space. You can type
letters from the last name first.
To delete letters when correcting a
misspelled name, press Backspace .
3Select the name of a matching contact.
NOTE Matching contacts are displayed
with a code for the type of number you last
entered for that contact: “w” for work,
“m” for mobile, and so on.
•If the contact name appears with the
code for the number you want to dial,
TIP
If you press E, R, or any other key that
displays both a letter and a number, you see
onscreen not only matching names but the
number as well. The numbers do not affect
the process for dialing by contact name.
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highlight the name and press Phone/
Send to dial the number.
•If you want to dial a different number
for a displayed contact, highlight the
contact name and press Left or
Right until the code you want
appears. Press Phone/Send to
dial the number associated with the
code.
4Press Phone/Send to dial.
Dialing using the onscreen keypad
The onscreen keypad is useful when you
need to dial numbers that are expressed as
letters and when you need large numbers
that you can tap with your finger or the
stylus.
1Press Phone/Send and then press
Keypad (left softkey).
2Tap the onscreen keypad to enter the
number.
3Press Phone/Send to dial.
Redialing a recently called number
To dial the last number you called: Press
Phone/Send twice.
DID
YOU
KNOW
?
You can paste numbers
directly into the keypad. Copy a number from
another application, switch to the keypad,
press Menu (right softkey), and then select
Paste to paste the number.
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To select from your most recently dialed
numbers: Press Phone/Send ,
highlight the number or contact name you
want to call, and then press Phone/
Send to dial.
Dialing your national emergency number
You can dial your national emergency
number (such as 911, 112, or 999) anytime.
Just wake up the screen and enter the
emergency number. If the phone is turned
off, you don't have to turn it on. You don't
have to press Option .
If you lock your smartphone and select
Simple PIN as the password type, dial the
emergency number by entering the
number in the password field and pressing
Phone/Send .
If you select Strong alphanumeric as the
password type, however, you must press
Option twice before entering the
number in the password field. See Locking
your smartphone.
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear in web pages or in
messages (text, email, or multimedia).
1Use the 5-way to highlight the phone
number you want to dial in the web
page or message.
2Verify or edit the number.
3Press Phone/Send to dial.
TIP
You can manage information about a
recently called number in several ways (see
Working with called numbers).
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Receiving calls
If you want to answer calls, your phone
must be on. This is different from having
only the screen turned on (see Turning your
phone on). When your phone is off, your
calls go to voicemail.
If music is playing when a call arrives, the
smartphone rings softly. You can answer
the phone as you normally would. The
audio pauses during your call.
To answer a call, do one of the following
•Press Accept (left softkey).
•Press Phone/Send .
•If the headset is attached, press the
headset button.
To ignore a call and send it to voicemail, do
one of the following:
•Press Ignore (right softkey).
•Press End .
To silence the ringer while your
smartphone is ringing, do one of the
following:
•To immediately silence all system
sounds including the ringer, slide the
Ringer switch to Sound Off . All
sounds remain off until you slide the
Ringer switch back to Sound On .
TIP
If you can’t dial a phone number directly
from a web page or a message, highlight the
number, select Edit (right softkey), and then
select Copy. Open the Keypad, press Menu
(right softkey), and select Paste. Press
Phone/Send to dial.
TIP
Select a phone number in a message,
press Menu (right softkey), and then press
Save to Contacts to create a new contact
containing the highlighted information or to
edit an existing contact to include the
highlighted information.
TIP
See a picture of the person calling you!
Learn how to assign a caller ID picture in
Adding a contact.
DID
YOU
KNOW
?
You can set your phone to
automatically answer calls (see Setting your
phone to automatically answer calls).
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54
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•Press the Volume button.
•Press any letter key.
•Press Center . (Don’t press Up ,
Down , Left , or Right on the
5-way.)
NOTE Don’t press Phone/Send , Start
, End , OK , or Alt .
When you silence the ringer, you can either
answer the call or let it ring through to
voicemail.
Using voicemail
Setting up voicemail
1Press End .
2Press and hold 1 on the keyboard to
dial your wireless service provider’s
voicemail system.
3Follow the voice prompts to set up your
voicemail.
Listening to voicemail from the Today
screen
When you have unretrieved voicemail
messages, a voicemail icon appears
at the top of your screen and Center on
the 5-way flashes.
1Press End .
2Press and hold 1 .
3If necessary, enter your voicemail
password.
4Follow the voice prompts to listen to
your messages.
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Retrieving messages from a voicemail
notification
NOTE Not all service plans support
voicemail notification. Check with your
wireless service provider for more
information.
When you have a new voicemail message,
a notification screen appears.
•To hear your message now, press
Voicemail (left softkey).
•To retrieve your message later, press
Dismiss (right softkey).
What can I do during
a call?
Your smartphone offers many advanced
telephone features, including call waiting,
three-way conferencing, and call
forwarding. These features depend on your
service plan. Contact your wireless service
provider for more information.
When you make or receive a call, info
about the call appears on your Phone
screen. If you move away from the Phone
screen, press OK until you return
there.
DID
YOU
KNOW
?
When the voicemail icon
appears at the top of the screen, you can tap
this icon to retrieve your voicemail.
TIP
You can turn off the Center button
voicemail notification. Press Start and select
Settings. On the Personal tab, select Phone.
Select the Beacon tab and uncheck the option
to illuminate Center when voicemail arrives.
TIP
From the Today screen, you can also return
to the Phone screen by pressing Call Status
(left softkey).
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Your phone screen is locked by default
during a call, but you can still do any of the
following by unlocking the screen or
navigating with the 5-way:
1Caller’s name and/or number
2Current duration of call
Use the speakerphone: Select Speaker
On. To turn off the speakerphone, select
Speaker Off.
Mute the microphone so you can’t be
heard: Select Mute. To unmute the
microphone, select Unmute.
Jot down a note about your call: Select
Note. To return to the Phone screen after
you have finished writing the note, press
OK .
Ending a call
Do one of the following:
•Press End .
•Press the headset button (if the headset
is attached and has a button on it).
Some headsets do not have a button.
Switching applications during a call
Press Start and select the application.
This is easiest when using the
speakerphone or a headset.
You can open the Contacts application
directly from the Phone screen by
selecting Contacts.
From any application, press Phone/
Send to return to your Phone screen.
To go to your Today screen, press
Start and select Today.
2
1
TIP
When a call lasts longer than 30 seconds,
the screen dims. After two minutes, it dims
more. Press any key except End to light up the
screen.
DID
YOU
KNOW
?
You can send and receive text
messages during a call. This is a great way to
stay connected with colleagues during a long
call.
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You can use many other applications on
your smartphone, including the organizer
and text message features, while holding a
phone conversation. You cannot, however,
make some data connections during an
active call while connected to an EVDO
network. If you’re connected to an EVDO
network, you cannot browse the web or
send and receive email or MMS messages
while on a voice call. If you’re connected to
a CDMA (1X) network, you can perform
simultaneous voice and data functions.
How can you tell which kind of network
you’re connected to? See What are all
those icons?
NOTE Some wireless service providers do
not support simultaneous voice and data
functions over a 1X network. Check with
your wireless service provider for
information.
Saving phone numbers
After you hang up a call, you can add the
number of the person you were talking
with to Contacts if it’s not already in your
list. If an incoming call uses caller ID
blocking, you cannot save the number.
1On the prompt that appears after you
hang up the call, press Ye s (left softkey).
2Do one of the following:
Create a new contact: Select <New
Contact>.
Add this number to an existing
contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
If you don’t add a number right away, follow
these steps to add it later:
1Press Phone/Send .
2Highlight the number you want to save.
3Press Menu (right softkey) and select
Save to Contacts.
TIP
You can turn off the Save to Contacts
prompt. When the prompt appears, select Do
not ask again.
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4Do one of the following:
Create a new contact: Select <New
Contact>.
Add this number to an existing
contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
Making a second call
You can make a second call while your first
call is still active:
1Place your first call on hold by pressing
Phone/Send .
2Dial the second number you want to
call. Or, if the number appears on the
recent calls list, highlight the number.
3Press Phone/Send .
Answering a second call (call waiting)
When you’re on a call and you receive a
second call, the call-waiting notification
appears. You can do either of the following:
Send the new call to voicemail: Press
Ignore (right softkey).
Place the current call on hold and
answer the new call: Press Accept (left
softkey) or press Phone/Send . When
you have finished your second call, wait for
the caller to hang up. If you press End ,
you will end both calls.
Making a conference call
IMPORTANT Not all service plans support
the conference call feature. Check with
your wireless service provider to confirm
that your service plan includes conference
calling. Additional charges may apply, and
minutes in your mobile account may be
deducted for each call. Please contact your
wireless service provider for more
information.
1Put the first call on hold and make a
second call (see Making a second call).
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When the second call connects, all
three calls are joined into a conference
call.
2When you have finished, press End
once to hang up all calls.
Working with called
numbers
You can redial a number you’ve recently
called (see Redialing a recently called
number). You can also view call details,
send a text message to a number, save a
number to your contact list, and more.
Working with recently called numbers
1Press Phone/Send .
2Highlight the number you want, and do
one or more of the following:
Save the phone number to a contact:
See Saving phone numbers.
TIP
On the recent calls list, outgoing calls are
designated by a right-pointing green arrow,
and incoming calls are designated by a
left-pointing yellow arrow. Missed calls are
designated by a red exclamation point.
TIP
To filter the displayed information, press
Menu (right softkey), select View, and then
select whether you want to view all calls and
contacts, all calls only, or speed dials only.
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Send a text message to the number:
Press Menu (right softkey) and select
Send Text Message. Enter the
message text and press Send (left
softkey).
Create a note containing the phone
number: Press Menu (right softkey)
and select Save to Notes.
View more details about the number:
Select the number to open the call. The
first entry shows the duration of your
last call with this number. Use the other
entries to call the number or to send a
text message.
3Highlight a call and press Center ,
then do either of the following:
View all calls with this number,
including their duration: Press Menu
(right softkey) and select View All
Calls. If you select this option, you can
delete all calls from this number by
pressing Menu (right softkey) and
selecting Delete All Calls.
Delete the call from the recent calls
list: Press Menu (right softkey) and
select Delete Call. Select Ye s to
confirm the deletion.
Viewing all your calls
Your Call History list contains the number
for all incoming and outgoing calls.
1Press Phone/Send .
2Press Menu (right softkey) and select
Call History.
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3To filter the Call History list, select one
of the following buttons:
4Highlight the number you want, and do
one or more of the following:
Save the phone number to a contact:
See Saving phone numbers.
View a note associated with the
phone number: Press Menu (right
softkey) and select View Note.
Delete the call from the list: Press
Menu (right softkey) and select Delete.
Select Ye s to confirm the deletion.
Send a text message to the number:
Press Menu (right softkey) and select
Send Text Message. Enter the
message text and press Send (left
softkey).
Delete the entire Call History List:
Press Menu (right softkey) and select
Delete All Calls. Select Ye s to confirm
the deletion.
View timers for a recent call: Highlight
the call and press Center .
TIP
You can also open the Call History list
when you are on a call or when the Keypad is
displayed.
Display outgoing calls.
Display incoming calls.
Display missed calls.
Display all calls.
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Assigning a speed
dial to a phone
number
You can assign a speed dial to any contact
phone number. You can assign up to 99
speed dials.
BEFORE YOU BEGIN Before you can
assign a speed dial to a contact phone
number, you must create some contacts
(see Adding a contact) or import them by
synchronizing (see Synchronizing
information).
1From your Today screen, press
Contacts (left softkey).
2Highlight the contact to whom you want
to assign a speed dial, and press Center
.
3Highlight the phone number to which
you want to assign a speed dial.
4Press Menu (right softkey) and select
Add to Speed Dial.
5If you want to change the name for this
speed dial, select the Name list and
enter a new name.
6Select the Location list, and then select
the speed dial you want to assign to this
phone number. Press Up or
Down to scroll the list of available
speed dials.
7Press OK .
DID
YOU
KNOW
?
You cannot assign 0 (zero) or 1
as a speed dial. The number 0 is reserved for
entering the + symbol in a phone number, and
the number 1 is reserved for dialing your
voicemail system.
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To view a list of all your speed dials, press
Phone/Send , press Menu (right
softkey), and select Speed Dial.
What are all those
icons?
You can monitor the status of several items
by looking at the icons at the top of your
Today screen or your Phone screen:
TIP
You can also assign a speed dial to a
contact from the recent calls list. Press
Phone/Send to open the list, press Menu
(right softkey), and select Speed Dial. Press
Menu (right softkey), select New, and then
select the contact to whom you want to
assign a speed dial.
You missed an incoming call.
You have a voicemail message.
A new multimedia message is
being downloaded to your
smartphone.
A multimedia message could not
be downloaded.
You have a new multimedia
message.
You have a new text message.
NOTE You can turn on a setting
to have a notification icon
appear when you have a new
email message (see Selecting
Sounds & Notifications).
You have more than one of the
conditions listed previously. Tap
the icon to view the notifications.
Your phone is on. The bars
display the signal strength.
The stronger the signal, the
more bars that appear. If you are
outside a coverage area, no bars
appear.
Your phone is off.
A voice call is in progress.
The speakerphone is on.
A call is on hold.
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The microphone is muted.
The screen is locked.
You are in a roaming coverage
area. Additional fees may apply
for calls or data transmission.
Your smartphone’s Wi-Fi feature
is turned on, but you are not
connected to a Wi-Fi network.
Your smartphone is connected to
a Wi-Fi network, but you are not
actively transmitting data.
Your smartphone is connected to
a Wi-Fi network and you are
actively transmitting data.
ActiveSync synchronization is in
progress.
Your smartphone is connected to
a computer or network, or
Windows Mobile Device Center
synchronization is in progress.
A data connection is not available
or your phone is off.
Your smartphone’s battery is low.
Your smartphone’s battery is
being charged.
Your smartphone is connected to
a power outlet and the battery is
fully charged.
Wireless
service
provider
name
Your phone is on. When you turn
off your phone, Phone Off
appears instead.
A call is in progress and your
smartphone is connected to a
Bluetooth headset or car kit.
You have a reminder. If the
reminder is not displayed on your
Today screen, tap the icon to
open the reminder.
You have an alert from Microsoft.
If the alert is not displayed on
your Today screen, tap the icon
to open the alert.
Your GPS satellite data has
expired.
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You are in an area that supports
mobile broadband (EVDO) data
services. EVDO (Evolution Data
Optimized) is a wireless
broadband technology that is
designed for very high-speed
data transfer, with average
download speeds of 400 to
600Kbps. It is capable of
reaching download speeds up to
3.1Mbps and upload speeds up
to 1.8Mbps.
Your phone is on, and a mobile
broadband data connection is
active. You can still make or
answer calls. When you make or
answer a call, the data
transmission is automatically
interrupted.
Your phone is on and is
connected to a mobile
broadband network, but you are
not actively transmitting data.
You can still make and answer
calls.
You are in an area that supports
1xRTT data services. The 1xRTT
(single-carrier [1x] radio
transmission technology)
wireless technology can provide
fast data transfer and Internet
access with average speeds of
60 to 80Kbps and bursts up to
144Kbps.
Your phone is on, and an 1xRTT
data connection is active. When
you make or receive a call, the
data transmission is
automatically interrupted.
Your phone is on and is
connected to a 1xRTT network,
but you are not actively
transmitting data. You can still
make and answer calls.
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Using a phone
headset
You can connect a phone headset for
hands-free operation. You can use either
the headset that came with your
smartphone or a compatible third-party
headset.
IMPORTANT If driving while using a
smartphone is permitted in your area, we
recommend using a headset or hands-free
car kit (sold separately). However, be aware
that use of a headset that covers both ears
impairs your ability to hear other sounds.
Use of such a headset while operating a
motor vehicle or riding a bicycle may create
a serious hazard to you and/or others, and
may be illegal. If you must use a stereo
headset while driving, place a speaker in
only one ear. Leave the other ear free to
hear outside noises, and do so only if it is
legal and you can do so safely.
Using a wired headset
1Speakers
2Microphone
3Headset button
The headset button performs various
actions depending on what’s happening on
the phone. Press the headset button once
to perform any of the following tasks:
•Answer an incoming call
•Respond to call waiting
3
1
2
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•Hang up a single active call or all calls on
a conference call if there is no extracted
call
•Swap between calls if there is one
active call and one call on hold
NOTE Your smartphone works with
headsets that have a 3.5mm connector
(look for three colored bands on the plug).
When in doubt, ask the third-party headset
manufacturer if the product is compatible
with your smartphone. If you hear a
headset buzz or poor microphone
performance, your headset may be
incompatible with your smartphone.
Connecting to a Bluetooth® hands-free
device
Your smartphone is also compatible with
many headsets and car kits (sold
separately) enabled with Bluetooth®
wireless technology version 2.0 and earlier
versions.
For a list of compatible hands-free devices
with Bluetooth wireless technology, go to
palm.com/treopro.
After you set up a connection with a
Bluetooth headset or hands-free car kit,
you can communicate with that device
whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 30 feet (10 meters).
1If necessary, prepare the device with
which you want to connect to accept a
new connection. Check the device’s
documentation for details. Be sure to
find out if the device has a predefined
passkey that you need to enter on your
smartphone in step 8.
2On your smartphone, press Start
and select Settings.
3Select the Connections tab, and then
select Bluetooth .
DID
YOU
KNOW
?
If you have both a compatible
Bluetooth headset and a car kit, the one you
connected to your smartphone last becomes
the active device.
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4Select the Mode tab and check the Tu r n
on Bluetooth box.
5Select the Devices tab, and then select
Add new device.
6Wait for your smartphone to search for
devices and to display the device list.
7Highlight the device with which you
want to connect and press Next (right
softkey). If the device you want does
not appear, select Refresh.
8If prompted, enter a passkey between 1
and 16 digits long and press Next (right
softkey). For some headsets, the
passkey is entered automatically. If you
are not prompted for a passkey, skip to
step 10.
IMPORTANT Some hands-free devices
have a predefined passkey. If your
hands-free device has a predefined
passkey, you can find it in the
documentation for that device. Other
devices provide a screen where you enter
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a passkey that you make up. In either case,
you must use the same passkey on both
your smartphone and your hands-free
device. We recommend that you use a
passkey of 16 digits, where possible, to
improve the security of your smartphone.
The longer the passkey, the more difficult it
is for the passkey to be deciphered.
9If the passkey is not predefined, enter
the same passkey on the other
Bluetooth device and press Finish (right
softkey).
10 (Optional) Press Advanced (right
softkey) and make sure that the Hands
Free box is checked. Press Save (right
softkey).
11 Press Done (left softkey).
12 Press OK .
You can now communicate with this device
whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 30 feet (10 meters).
Using a Bluetooth hands-free device
To learn how to set up and connect to
Bluetooth devices, see Connecting to a
Bluetooth® hands-free device.
Here are tips for working with a Bluetooth
hands-free device:
•To transfer a call from the handset to a
Bluetooth hands-free device during a
call, on the Phone screen, press Menu
(right softkey) and select Tu r n
Hands-free On. To transfer the call to
the handset, press Menu (right softkey)
and select Turn Hands-free Off.
•To transfer a call from a wired headset
to a Bluetooth headset or car kit that is
within range and with which you’ve
previously set up a partnership
(Bluetooth headset or car kit required,
DID
YOU
KNOW
?
If you’re using a Bluetooth
hands-free device to answer calls and it is
connected to and within range, your
smartphone automatically routes all calls to
the hands-free device instead of to the
earpiece on your smartphone. If you answer
calls on the smartphone, the call audio goes
through the smartphone speakers.
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sold separately), unplug the wired
headset and press the button on the
Bluetooth headset or car kit.
•To find out how to transfer your
contacts from your smartphone to your
car kit, go to palm.com/treopro.
Customizing phone
settings
Selecting ringtones and display notices
You can set various tones for various types
of incoming phone calls and notifications.
You can download AAC, MP3, MIDI, AMR,
WAV, MPEG4, QCELP, and WMA ringtones
directly to your smartphone (see
Downloading files and images from a web
page). You can also download ringtones to
your computer and then email them to your
phone.
1Press Start and select Settings.
2On the Personal tab, select Sounds &
Notifications .
3Select the Notifications tab.
4Select the Event list, and then select
the type of call for which you want to
set the ringtone:
Phone: Known Caller: An incoming call
from someone in your Contacts list or
Speed Dial list.
Phone: Missed call: A call you did not
answer.
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Phone: Roaming: A call that comes in
when you’re outside your home mobile
network.
Phone: Unknown Caller: An incoming
call from someone identified by caller
ID who is not in your Contacts list or
Speed Dial list.
Phone: Voice mail: A new voicemail.
5If you selected Known Caller, Roaming,
or Unknown Caller, select the ring type
and the ringtone. Select the Play
icon to preview the ringtone sound.
6If you selected Missed call or Voice
mail, set the following options:
•Check the Play Sound box if you
want to have a sound played when
the event occurs.
•If you checked the Play Sound box,
then select the sound for the selected
type of call. You can also check the
Repeat box to have the sound
repeated.
•(Optional) Select the Play icon to
preview the sound.
•Check the Display message on
screen box to have a message
displayed when the event occurs.
7Check the Vibrate when… boxes to
turn the vibrate feature on or off based
on the Ringer switch setting.
8Repeat steps 4 through 7 to select
ringtones for other types of calls.
9Press OK .
DID
YOU
KNOW
?
You can add, preview, delete,
and send sounds on your smartphone. You
can also set sounds for messaging
notifications and calendar reminders. See
Selecting Sounds & Notifications.
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Adjusting call and ringer volume
*Volume
Call volume: While a call is in progress,
press Vol ume (on the side of your
smartphone) to adjust the call volume.
Ringer volume: When a call is not in
progress and you are not playing music or a
video, press Volume to adjust ringer
volume.
Assigning a caller ID ringtone
1On your Today screen, press
Contacts (left softkey).
2Highlight the contact’s name.
3Press Menu (right softkey) and select
Edit.
4Select Ring tone.
5Select a tone for this contact entry.
6Press OK .
Enabling TTY
You can enable your smartphone for use
with a TTY/TDD device. A TTY (also known
as a TDD or Text Telephone) is a
telecommunications device that enables
telephone communication for people who
are deaf or hard of hearing, or who have
speech or language disabilities.
Your smartphone is compatible with select
TTY devices. You can connect a TTY/TDD
machine, headset, or hands-free kit to your
smartphone through the headset jack while
in TTY/TDD mode. Please check with the
manufacturer of your TTY device for
connectivity information. Be sure that the
TTY device supports digital wireless
transmission.
TIP
To turn off the ringer volume and all
sounds except call volume completely, slide
the ringer switch to Sound Off.
*
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NOTE Not all wireless service providers
support the TTY feature on your
smartphone. Check with your wireless
service provider for information.
BEFORE YOU BEGIN Make sure your
smartphone is connected to a TTY/TDD
device using the headset jack. When you
enable TTY, all audio modes are disabled on
your smartphone, including holding the
smartphone up to your ear and listening.
1Press Start and select Settings.
2On the Personal tab, select Phone.
3Select the Services tab and then select
TTY Mode from the list.
4Select Get Settings.
5Select one of the following:
•Full mode: Allows you to type a
message, which is read by the TTY
device to the other person. The
spoken response is then typed to you.
•VCO mode: Voice carryover—allows
you to speak to the hearing person
you have called and then read the
response.
•HCO mode: Hearing carryover—
allows you to listen to the speaking
person you have called and then type
your response.
•Off
6Press OK .
Setting your phone to automatically
answer calls
1Press Start and select Settings.
2On the Personal tab, select Phone .
3Select the More tab.
TIP
On the Phone settings screen, press
Down on the 5-way to move the highlight to
the tab area, and then press Right until the
More tab appears.
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4Check the Headset box and select the
number of rings in the Answer
incoming calls without pressing Talk
after X rings list.
5Press OK .
Adding contact numbers from new callers
By default, you are prompted to add
contact entries for numbers that are not
already in your Contacts list. You can turn
this feature on or off.
1Press Start and select Settings.
2On the Personal tab, select Phone .
3Select the Advanced tab and check or
uncheck the Add new phone number
to Contacts at end of call box.
4Press OK .
Setting options for rejecting a call
By default, when you reject an incoming
call, the caller is sent to voicemail. You can
change this setting so that, in addition to
sending the caller to voicemail, a text
message opens. This message contains
default text and is addressed to the caller
so that you can send the message right
away. You can also change the default text
of the message.
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1Press Start and select Settings.
2On the Personal tab, select Phone .
3Select the Advanced tab.
4To turn on the text message feature,
check the Reject call with text
message box.
5(Optional) To change the content of the
message, select the text in the box and
enter the text you want.
6Press OK .
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CHAPTER
77
Synchronizing information
5
Synchronizing means that information that has been entered or
updated in one place—your Treo™ Pro Smartphone by Palm,
your computer, or your corporate server—is automatically
updated in the other. There’s no need to enter information
twice. Some types of synchronization can happen on an
automated schedule, so you don’t even have to think about it.
After you get into the habit of synchronizing regularly, you’ll
know what a powerful tool synchronization is for transferring,
updating, and backing up large amounts of information on your
smartphone.
Benefits
•Quickly enter and update
information on your computer and
your smartphone
•Protect your information
•Send photos and videos to your
smartphone from your desktop
computer
In this chapter
Synchronization overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How do I synchronize?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 83
Synchronizing using the USB cable . . . . . . . . . . . . . . . . . . . . . . . . . 88
Setting up wireless synchronization. . . . . . . . . . . . . . . . . . . . . . . . . 89
Other ways to synchronize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing which applications sync . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Stopping synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
SYNCHRONIZING INFORMATION
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Synchronization
overview
This chapter discusses using desktop sync
software and other methods to synchronize
your smartphone and your computer.
When you synchronize, info you enter on
your smartphone, your computer, or your
corporate server is automatically updated
in the other location. There’s no need to
enter the info twice. This is true whether
you sync with your computer using
desktop synchronization software (see
Setting up your computer for
synchronization) or wirelessly with your
company’s Exchange server using
Microsoft Exchange ActiveSync® desktop
software (see Setting up wireless
synchronization).
How do I
synchronize?
There are a number of ways to make
synchronization occur. You can install
desktop sync software on your computer
to synchronize in one of several ways, or
you may be able to synchronize wirelessly
with an Exchange server. You can also
maximize your sync options and sync with
both an Exchange server and desktop sync
software.
Synchronizing with desktop sync
software
The sync application on your smartphone is
called ActiveSync. The name of the
desktop sync software on your computer
depends on your computer’s operating
system.
Windows XP: The desktop sync software
is called Active Sync desktop software.
Windows Vista: The desktop sync
software is called Windows Mobile Device
Center.
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You install the software by connecting your
smartphone to your computer using the
USB cable. You must install this software
even if you have already installed a
previous version of desktop sync software.
See Installing Desktop Sync Software:
Windows XP and Windows Vista for
instructions.
After you install desktop sync software,
you can synchronize by connecting your
smartphone to your computer using any of
the following:
USB cable: See Synchronizing using the
USB cable.
Bluetooth® wireless technology: See
Synchronizing over a Bluetooth connection.
Infrared (IR): See Synchronizing over an
infrared connection.
Synchronizing wirelessly with the server
You can set up your smartphone to
synchronize email and other information
wirelessly with Microsoft Exchange Server
2007 or Exchange Server 2003 using
Microsoft Exchange ActiveSync (see
Setting up wireless synchronization). If you
choose this method, synchronization takes
place automatically after setup.
NOTE If you decide to sync wirelessly, you
don’t have to install the desktop sync
software, but we strongly recommend that
you do. You need the desktop sync
software to synchronize pictures, videos,
music files, and other info directly with
your computer.
What can I
synchronize?
If you have Microsoft Office Outlook®2003
or later installed on your computer, you can
synchronize information in these
applications:
SYNCHRONIZING INFORMATION
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The information in these applications
synchronizes with Outlook by default
whether you use desktop sync software or
wireless synchronization with Microsoft
Exchange ActiveSync.
If you set up synchronization with desktop
sync software, information in the Favorites
application is synchronized by default as
well.
You can remove applications or add others
to the list of applications that synchronize.
For example, you can change settings to
synchronize Word, Excel, PowerPoint,
OneNote, and PDF files, as well as
pictures, music, videos, and other types of
files (see Changing which applications
sync). If you want to synchronize music or
other files that appear in the Windows
Media Player Mobile library on your
smartphone (see Windows Media Player
Mobile), you need Windows Media Player
10 or later on your computer.
If you want to synchronize with a personal
information manager (PIM) other than
Microsoft Office Outlook, you must install a
third-party solution. Contact the PIM’s
vendor to learn whether software is
available for your smartphone.
DID
YOU
KNOW
?
Synchronizing Favorites gives
you an easy way to get favorites from the web
browser on your computer into the web
browser on your smartphone. Just add them
to the folder called Mobile Favorites, which
shows up in your computer's browser. When
you sync, they become available on your
smartphone as well. Backup copies of any
favorites that you add on the smartphone
browser are also stored in the Mobile
Favorites folder.
TIP
If you don’t have Windows Media Player
installed on your computer, you can download
it for free from microsoft.com.
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This table lists the types of info you can
synchronize and the methods to use.
Info type Method Where to learn more
Outlook Contacts,
Calendar, Tasks
Desktop sync software
(sync with computer) or
Exchange ActiveSync
(direct sync with server)
Setting up your computer for
synchronization or
Setting up wireless synchronization
Outlook Email Desktop sync software or
Exchange ActiveSync
Setting up your computer for
synchronization or
Setting up wireless synchronization
Word, Excel,
PowerPoint,
OneNote, PDF
files
Desktop sync software Setting up your computer for
synchronization
Synchronizing your Microsoft Office
files
Changing which applications sync
Music, video, and
picture files that
are in your
Windows Media
Player Mobile
library
Desktop sync software
and Windows Media
Player
Setting up your computer for
synchronization
Changing which applications sync
Synchronizing Windows Media Player
library files
SYNCHRONIZING INFORMATION
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Setting up your
computer for
synchronization
Before you can synchronize with your
computer, you must have the current
version of the desktop sync software
installed. The sync software you use
depends on the type of Windows
operating system you use. Your
smartphone will automatically install the
appropriate software for your system.
System requirements
Your computer must meet the following
minimum system requirements:
•Windows XP Service Pack 2 or
Windows Vista (later versions may also
be supported)
•32MB of available memory (RAM)
Music, picture,
and video files
that are not in
your Windows
Media Player
Mobile library
Desktop sync software Setting up your computer for
synchronization
Changing which applications sync
Synchronizing Windows Media Player
library files (Windows Vista)
Outlook Notes Desktop sync software Setting up your computer for
synchronization
Changing which applications sync
Files to be
transferred to an
expansion card
Desktop sync software Setting up your computer for
synchronization
Changing which applications sync
Info type Method Where to learn more
SYNCHRONIZING INFORMATION
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•170MB of free hard disk space
•Available USB port
•USB cable (included with your
smartphone)
•Adobe Flash Player (required to run the
installation program)
Installing Desktop Sync Software:
Windows XP and Windows Vista
The first time you connect your
smartphone to your computer, your
smartphone is in Setup Mode and
automatically starts the process of setting
up your computer to synchronize with your
smartphone. If you have a Windows XP
computer, the desktop sync software is
called ActiveSync desktop software. If you
have a Windows Vista computer, the
desktop sync software is called Windows
Mobile Device Center. On your
smartphone, the sync application is called
ActiveSync. The smartphone setup
program recognizes whether you have a
Windows XP or Windows Vista computer
and automatically directs you to install the
correct software.
BEFORE YOU BEGIN
•Close any applications that are currently
running on your computer, including
those running in the background. (Your
computer must have all its resources
available before you can install the
software.)
•Verify that your smartphone is in Setup
mode. If it is in Sync mode you need to
switch it back to Setup mode (see
Switching between setup mode and
sync mode).
•Windows XP: If you want to sync
pictures, videos, and music from your
Windows Media Player Library, you
must have Windows Media Player 10 or
later installed on your computer before
you install ActiveSync desktop
software.
•If you plan to sync email, contacts,
calendar events, and tasks directly with
Microsoft Exchange Server 2007 or
2003 SP2, you need your mail server
address and domain name, as well as
your Exchange server account
username and password.
TIP
If you do not have Adobe Flash Player on
your computer, you can download it for free
from adobe.com.
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1Plug the USB cable into an available
USB port on your computer or into a
powered USB hub connected to your
computer.
2Connect the USB cable to your
smartphone by inserting it into the
microUSB connector on the bottom of
the smartphone. Setup starts
automatically (this is called “setup
mode”).
NOTE If the Setup screen does not appear,
do the following:
•Windows XP: Go to My Computer
and open the Tr e o S e t u p icon.
•Windows Vista: Go to Start >
Computer and open the drive named
Tr e o S e t u p . If necessary, double-click
setup.exe.
3On your computer, select Install sync
software on your PC and follow the
instructions that appear on both your
computer and your device.
4After installation completes, the Setup
window prompts you to start the sync
process. To proceed with syncing and
switch your smartphone from Setup to
TIP
If you are installing the software on a
computer at work, make sure your company
allows you to install new software. Contact
your company’s IT department for help.
TIP
For best performance, plug your USB
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port. If you use a USB hub, make sure it’s
a powered hub.
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Sync mode, click Sync your PC and
Tre o . Otherwise, disconnect your
smartphone from your computer and
sync later by simply reconnecting them.
NOTE During the software installation, you
can select an option to synchronize email,
contacts, calendar events, and tasks
directly with your information stored on a
server running Microsoft Exchange Server
2007 or Exchange Server 2003 upgraded to
Service Pack 2. If you choose this option,
you are prompted to enter your mail server
address and domain name and your
Exchange server account username and
password.
Switching between setup mode and sync
mode
The first time you connect your
smartphone to your computer, your
smartphone is in setup mode and
automatically starts the process of setting
up your computer to synchronize with your
smartphone. When you complete the
setup process and perform the first sync,
the connection switches from setup mode
to sync mode. In sync mode, your
smartphone synchronizes with your
computer every time you connect them
using the USB cable, provided you have the
current version of the desktop sync
software installed on your computer.
The connection stays in sync mode unless
you manually switch it to setup mode. For
example, you may be using sync mode but
decide you want to install sync software on
another computer, so you need to switch
to setup mode. After you finish working in
setup mode and initiate a sync, the
connection automatically switches back to
sync mode.
1On your smartphone, press Start
and select Programs.
2Select PC Setup .
3Select Set up my PC.
4Press OK .
5Connect your smartphone to your
computer to run Setup.
Using the desktop sync software
After you install the desktop sync software,
synchronization happens by default
anytime you connect your smartphone to
your computer, as described in
Synchronizing using the USB cable. You
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can also open the desktop sync software
window on your computer to perform the
following tasks:
•Install applications from your computer
into your smartphone (see Installing
applications from your computer) or
onto an expansion card inserted into the
expansion card slot on your smartphone
(see Installing applications onto an
expansion card).
•Change which applications synchronize.
•In ActiveSync desktop software on a
Windows XP computer, enter the
settings to synchronize wirelessly with
Microsoft Exchange Server 2003 SP2 or
2007.
To open the desktop sync software, do one
of the following:
Windows XP: To open the ActiveSync
desktop software window, double-click the
ActiveSync icon in the taskbar in the
lower-right corner of your computer screen.
Windows Vista: To open Windows Mobile
Device Center, click Start > All Programs
> Windows Mobile Device Center.
Desktop software installation also creates
a folder for your device on your computer.
When your device is connected to your
computer, opening My Computer or
Windows Explorer (Windows XP) or
Computer (Windows Vista) displays an
DID
YOU
KNOW
?
You can also change which
applications synchronize (see Changing which
applications sync) and enter settings to
synchronize wirelessly (see Setting up
wireless synchronization) in the ActiveSync
app on your smartphone. Whether you enter
changes on your smartphone or on your
computer, the changes are transferred to the
other location the next time you synchronize.
TIP
If the ActiveSync icon does not appear in
the taskbar, click Start > Programs >
Microsoft ActiveSync to open the
ActiveSync window.
TIP
You can enter a setting to have the
ActiveSync window open automatically when
you connect your computer and your
smartphone. In the ActiveSync window, select
File > Connection Settings, and check the
Open ActiveSync when my device
connects box.
SYNCHRONIZING INFORMATION
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icon representing your Treo smartphone.
Double-click this icon to display folders
containing items you synchronized, such as
music files, pictures, and videos.
Synchronizing using
the USB cable
After you install the desktop sync software
(see Installing Desktop Sync Software:
Windows XP and Windows Vista), every
time you connect your smartphone to your
computer, the desktop sync software
automatically turns on and checks whether
changes you made on the computer or on
the smartphone need to be synchronized.
Synchronizing
NOTE If you synchronize more than one
device with the same computer, each
device must have a unique name. To create
a custom device name for your
smartphone, press Start and select
Settings. Select the System tab, and then
select About . Select the Device ID tab
and enter a name and a description.
1Plug the USB cable into an available
USB port or into a powered USB hub on
your computer.
2Connect the USB cable to your
smartphone by inserting it into the
microUSB connector on the bottom of
the smartphone.
3Check for synchronization progress:
Windows XP: Look for the animated
ActiveSync icon at the top of your
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smartphone screen and the ActiveSync
icon in the taskbar on your
computer.
Windows Vista: Look for the animated
connection icon at the top of your
smartphone screen.
•If you don’t see the correct icon, make
sure that the desktop sync software
that came with your smartphone is
running on your computer.
•If you have any problems
synchronizing, see Synchronization for
troubleshooting suggestions.
Setting up wireless
synchronization
Does your company use Microsoft Outlook
as its email solution? Does your company
also use Microsoft Exchange Server 2003
SP2 or 2007 as its email server? If so, you
may be able to wirelessly synchronize the
email and other Outlook info on your
smartphone and the same info stored on
the Exchange server using Microsoft
Exchange ActiveSync.
If you are using Exchange Server 2007, or
Exchange Server 2003 SP2, you may be
able to take advantage of the additional
features of Microsoft Direct Push.
Microsoft Direct Push is a two-way
wireless delivery method that keeps your
Outlook information always up-to-date and
provides more efficient communication
between the server and your smartphone.
It includes features like Global Address
List, Tasks Over the Air (OTA), and IP-based
push updating of Calendar and Messaging.
TIP
Your smartphone contains Sprite Backup, a
backup and restore application that backs up
information that is not synchronized with
Outlook. This app also preserves your
information and settings if your smartphone is
ever lost or stolen, and it protects your info
during a hard reset. To access this app, press
Start, select Programs, and then select
Sprite Backup.
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BEFORE YOU BEGIN To synchronize
wirelessly, you need to set up an Exchange
server account on your smartphone. Work
with your system administrator to gather
the following info, and then follow the
steps in this section to set up an account.
•Mail server address and domain name.
•The username and password you use to
access your corporate mail server.
•Security connection: Does your server
use an encrypted (SSL) connection?
•Security measure: Is it OK to store your
corporate email password on your
smartphone?
1Press Start and select Programs.
2Select ActiveSync .
3Press Menu (right softkey) and select
Add Server Source.
4Enter the email address you use to
access email from your corporate
Exchange server. Check the box to have
the setup process get your Exchange
server settings from the Internet.
5Press Next (right softkey).
6Enter the username and password you
use to access your corporate mail
server, and enter the Exchange server
domain.
DID
YOU
KNOW
?
Because your desktop copy of
Outlook also syncs with the server, whatever
is synchronized to the server from your
smartphone also shows up in Outlook on your
computer; and whatever you enter or change
in Outlook on your computer syncs to the
server and then shows up on your
smartphone.
TIP
If you installed ActiveSync desktop
software on a Windows XP computer, you
may have already set up your smartphone to
synchronize wirelessly with the server. To
check, press Start, select Programs, and
then select ActiveSync. Press Menu (right
softkey). If Configure Server appears instead
of Add Server Source, wireless sync is already
set up, and you can skip this procedure.
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NOTE You can’t see your password as you
enter it, so be careful. Be sure that Caps
Lock and Option Lock are not on unless you
need them. For info on how to enter
characters, see Entering lowercase and
uppercase letters and Entering numbers
punctuation and symbols.
7Check the Save password box.
8Press Next (right softkey).
9If prompted, enter the server address.
Check the This server requires an
encrypted (SSL) connection box if
your server uses an encrypted
connection.
TIP
The Exchange server settings are case-
sensitive. Be sure to enter uppercase and
lowercase letters properly.
TIP
If you found out from your system
administrator that it is not OK to store your
corporate email password on your
smartphone, don’t check the Save password
box; you must synchronize manually (see
Initiating a wireless sync manually).
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10 Press Next (right softkey) and check the
boxes for the types of information you
want to synchronize with the Exchange
server.
11 (Optional) Highlight an item and select
Settings to change the synchronization
settings for that type of information.
Settings are not available for all items.
12 Press Finish (left softkey).
Synchronization with your Exchange
server begins automatically. A status
bar appears onscreen indicating sync
progress.
You can set a schedule for synchronization
to take place anytime info is updated on
either your smartphone or the server or at
certain intervals (see Setting the
synchronization schedule), or allow
synchronization to take place only when
you initiate it manually (see Initiating a
wireless sync manually).
Setting the synchronization schedule
You can set a synchronization schedule in
either of the following situations:
If you use Microsoft Exchange Server
2007, or Exchange Server 2003 SP2: By
default, wireless sync takes place anytime
info is updated on either your smartphone
or the server using Microsoft Direct Push.
To save battery life, however, you can set
TIP
To automatically download more of an
incoming email message than the default
setting, select E-mail in step 11 and select a
higher number from the Download size limit
list. If you don’t increase this setting, you can
manually download the rest of the message at
your convenience.
TIP
To set the rules for fixing sync conflicts,
press Menu (right softkey) and select
Advanced.
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synchronization to take place at intervals
that you specify.
If you use Microsoft Exchange Server
2003 that is not upgraded to Service
Pack 2: By default, wireless sync does not
take place automatically. Set a
synchronization schedule to have the sync
take place either anytime info is updated
on your smartphone or the server, or at
certain intervals.
1Press Start and select Programs.
2Select ActiveSync .
3Press Menu (right softkey) and select
Schedule.
4Set any of the following options:
Peak times: Sets the frequency for
high-traffic time periods such as when
you are at work or when email volume
is high.
Off-peak times: Sets the frequency for
low-traffic time periods such as late at
night.
Use above settings when roaming:
Sets the frequency while you are
roaming outside your wireless service
provider’s network. You should keep
this box checked to ensure that wireless
sync works properly.
Send/receive when I click Send: Sets
whether items are sent as soon as you
select Send in the Messaging
application, or whether they are held
until the next synchronization.
5Press OK .
Initiating a wireless sync manually
If you want to control exactly when a
wireless sync takes place, or if it is not OK
to store your corporate email password on
your smartphone, you can initiate a sync
manually.
1To set up manual sync, follow the
preceding procedure, Setting the
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synchronization schedule. In the Peak
times and Off-peak times lists, select
Manually.
2To initiate a manual sync, press
Start and select Programs.
3Select ActiveSync .
4Press Sync (left softkey).
Other ways to
synchronize
Synchronizing over a Bluetooth
connection
You can synchronize your computer and
smartphone using Bluetooth wireless
technology.
BEFORE YOU BEGIN Make sure your
computer is equipped with Bluetooth
wireless technology. You may need to go to
your computer manufacturer’s website to
download required software. Check the
documentation that came with your
computer for information.
1Do one of the following:
Windows XP: On your computer,
right-click the ActiveSync icon in
the taskbar in the lower-right corner of
the screen, and select Connection
Settings.
Windows Vista: Click Start > All
Programs > Windows Mobile Device
Center. Select Connect without
setting up your device (if necessary),
and then select Connection settings.
2Check the Allow connections for one
of the following box and select
Bluetooth.
3On your smartphone, press Start
and select Settings.
4Select the Connections tab, and then
select Bluetooth .
5Select the Mode tab and check the Tu r n
on Bluetooth box.
6Press Start and select Programs.
7Select ActiveSync .
8Press Menu (right softkey) and select
Connect via Bluetooth.
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9If this is the first time you’re making a
Bluetooth connection to this computer,
follow the onscreen prompts to set up a
Bluetooth partnership with this
computer. See Connecting to devices
with Bluetooth® wireless technology for
more information on partnerships.
10 Select Sync.
11 When synchronization has finished,
press Menu (right softkey) and select
Disconnect Bluetooth.
Synchronizing over an infrared
connection
If your computer has an IR (infrared) port,
you can synchronize with your computer
wirelessly using the IR port on your
smartphone.
BEFORE YOU BEGIN
•Make sure your computer is equipped
with an IR port.
•Turn on the feature to receive beamed
information on your smartphone (see
Turning on the option to receive
beamed information).
1Set up your computer to receive
infrared beams. See ActiveSync Help on
your computer for details.
2Point the IR port on your smartphone
directly at your computer’s IR port.
3On your smartphone, press Start
and select Programs.
4Select ActiveSync .
5Press Menu (right softkey) and select
Connect via IR.
6Select Sync.
Synchronizing with multiple computers
You can set up your smartphone to
synchronize with up to two computers as
well as with Exchange Server 2003 SP2 or
2007. When synchronizing with multiple
computers, the items that you synchronize
appear on all the computers.
For example, if you set up to sync your
smartphone with two computers named
C1 and C2, when you sync Contacts and
Calendar on your smartphone with both
computers, you get the following results:
•The contacts and calendar appointments
that were on C1 are now also on C2.
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•The contacts and calendar appointments
that were on C2 are now also on C1.
•The contacts and calendar
appointments from both computers are
on your smartphone.
NOTE Microsoft Office Outlook® email can
synchronize with only one computer.
Changing which
applications sync
You must select sync options if you want to
synchronize notes, pictures, and other
types of files.
1Press Start and select Programs.
2Select ActiveSync .
3Press Menu (right softkey) and select
Options.
4Do any of the following:
•Check the box next to any items you
want to synchronize. If you cannot
check a box, you might have to
uncheck a box for the same
information type elsewhere in the list.
•Uncheck the box next to any items
you want to stop synchronizing.
TIP
To end the sync relationship between your
smartphone and a computer so that items are
no longer synchronized with that computer,
select the computer name on the ActiveSync
screen on your smartphone, and then select
Delete.
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•Highlight an item and select Settings
to customize the settings for that
item. Settings are not available for all
items.
NOTE If you cannot check or uncheck a
box because it is disabled, try doing so
from ActiveSync or Windows Mobile
Device Center on your computer.
For detailed information on synchronizing
Word documents, Excel spreadsheets, and
PowerPoint presentations, see
Synchronizing your Microsoft Office files.
For detailed information on synchronizing
pictures, videos, and music files, see
Synchronizing your pictures, videos, and
music. For information on changing email
sync options, see Changing email
download settings: Outlook email
accounts.
Stopping
synchronization
If you ever need to manually stop a
synchronization that’s in progress, follow
these steps:
1Press Start and select Programs.
2Select ActiveSync .
3Press Stop (left softkey).
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CHAPTER
99
Your email
6
You already know how efficient email is for staying in touch.
Now your Treo™ Pro Smartphone by Palm brings you a new
level of convenience: email on the go. Enjoy the ease and
speed of communicating with friends, family, and colleagues
anywhere you can access your wireless service provider’s data
network.
You can send photos to your friends and family, or create
Microsoft Word or Excel files and send them to your
colleagues. You can also receive attachments to view and edit
at your convenience.
Benefits
•Receive photos, sound files, Word
and Excel files, and more
•Attach and send files of almost any
type
•Save messages from your
computer to view at a convenient
time
In this chapter
Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Working with email messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sending email messages from within another application. . . . . . . . 130
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Setting up email
BEFORE YOU BEGIN
•Before you use your smartphone to
send or receive messages, consult your
wireless service provider for pricing and
availability of email services and data
rate plans.
•Make sure your phone is on and you’re
inside a coverage area before you send
or receive messages.
•If you want delivery of Microsoft Office
Outlook® email using Microsoft Direct
Push, make sure that your IT
organization uses Exchange Server
2007, or Exchange Server 2003 SP2.
Entering settings for an email account
You can use the Messaging application on
your smartphone to access the many kinds
of email you may use: corporate, ISP, and
web-based (like Gmail and Yahoo! Mail).
Before you can send and receive email on
your smartphone, you need to decide
which type of email account you want to
access. The setup process is different for
each email account type, so it is very
important that you select the correct type
to send and receive email.
Email account type Type of email you can access How to set up
POP/IMAP You can obtain email from an
ISP or Internet email account
such as AOL, or from a small
business or corporate Internet
email account.
See Setting up a POP/IMAP
account in the Messaging
application: Common email
providers or Setting up a POP/
IMAP account in the Inbox
application: Other email
providers.
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Setting up a POP/IMAP account in the
Messaging application: Common email
providers
Follow this procedure if you have a
common email provider, for example, AOL,
EarthLink, or Yahoo!. If you are setting up
the Messaging application to work with
your corporate email account or you have a
Microsoft Exchange
Server
You can retrieve corporate
email using a Microsoft
Exchange server. You can
access email wirelessly if your
company is using Microsoft
Exchange ActiveSync®.
See Setting up wireless
synchronization.
You may need to check with
your IT organization to ensure
that Exchange ActiveSync® is
supported and to obtain the
configuration settings.
Hotmail You can use Windows Live to
access mail from your
web-based Hotmail account.
NOTE Windows Live is not
supported by all wireless
service providers.
See Using Windows LiveTM.
Free web-based
email
You can access mail from
Yahoo! and other free
web-based systems.
Access the email website
directly, using your
smartphone’s web browser.
Email account type Type of email you can access How to set up
DID
YOU
KNOW
?
Some web-based email
providers such as Yahoo! and Gmail allow you
to configure your email account so that you
can access it from the Messaging application
on your smartphone instead of from your web
browser. Check the provider’s website for
information.
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less common email provider, see Setting
up a POP/IMAP account in the Inbox
application: Other email providers.
BEFORE YOU BEGIN Ask your email
provider or system administrator for your
account username and password if you
don’t know them.
1Press Messaging .
2Select Setup E-mail.
3Enter the email address that you want
to set up, and enter your password for
this account.
4If you want your password entered
automatically, check the Save
password box. If you want to enter
your password each time you access
this account, do not check this box.
5Press Next (right softkey).
6If the setup process finds your account
settings, press Next (right softkey).
If a screen appears displaying an option
to try to get email settings automatically
from the Internet, see Setting up a POP/
IMAP account in the Inbox application:
Other email providers and continue with
step 5 of that procedure.
7Enter your name and, if you want,
change your account display name to
something meaningful. For example, if
this is your work email account, you can
change the display name to “Work” or
your company’s name.
DID
YOU
KNOW
?
Checking the Save password
box makes it easier to check your email,
because you don’t have to enter your
password each time. Leaving the box
unchecked keeps your email more secure,
because no one can download messages
without entering your password.
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8Press Next (right softkey).
9(Optional) Select either of the following:
Automatic Send/Receive: Set the time
interval for automatically sending and
receiving email, from every 5 minutes
to once a day. If you do not want to
automatically download messages,
select Manually.
Review all download settings: Select
this option to change download
settings. See Changing email download
settings: Other email accounts for
information.
10 Press Finish (right softkey). If
prompted, select OK to download
messages for this account now.
Setting up a POP/IMAP account in the
Inbox application: Other email providers
You can set up an account in the
Messaging application to send and receive
email messages using an email account
that you have with an Internet service
provider (ISP), an email account that you
access using a VPN server connection
(such as a work account; see Connecting to
a VPN), or any other IMAP or POP email
account.
TIP
To maximize battery life and minimize data
charges, set a less frequent interval for
sending and receiving email.
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BEFORE YOU BEGIN Work with your
email provider or system administrator to
gather the following info:
•Account type (POP3 or IMAP).
•Mail server name for receiving mail.
•Your username and password.
•Any special security requirements.
•Password security: Find out whether it’s
OK to store your corporate email
password on your smartphone.
•Mail server name for sending mail.
1Press Messaging .
2Select Setup E-mail.
3Enter the email address that you want
to set up, and enter your password for
this account.
4If you want your password entered
automatically, check the Save
password box. If you want to enter
your password each time you access
this account, do not check this box.
5If a screen appears with a message
notifying you that the setup process has
found your account settings, go to
Setting up a POP/IMAP account in the
Messaging application: Common email
providers and continue with step 6 of
that procedure.
If the following screen appears, check
the box if you want the setup process to
try to get your account settings from
the Internet.
DID
YOU
KNOW
?
Checking the Save password
box makes it easier to check your email,
because you don’t have to enter your
password each time. Leaving the box
unchecked keeps your email more secure,
because no one can download messages
without entering your password.
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6Press Next (right softkey).
7If you did not check the box in step 5 or
the setup process does not find account
settings, press Next (right softkey).
8If prompted, select one of the following
as your email provider:
Internet e-mail: Select this option if you
access email from any type of email
account except a corporate account that
uses an Exchange server.
Exchange server: Select this option if
you access email from a corporate
email account using an Exchange
server.
Custom domain: Select this option if
the part of your email address after the
@ symbol is not the same as your email
provider name. For example, select this
option if your email address is
user@mycompany.com but your actual
email provider is live.com. If you select
this option, press Next (right softkey)
and enter your actual email provider
domain name.
9Press Next (right softkey).
10 Enter your name and, if you want,
change your account display name to
something meaningful. For example, if
this is your work email account, you can
change the display name to “Work” or
your company’s name.
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11 Press Next (right softkey).
12 Enter the name of the incoming mail
server.
13 Select the Account type list, and then
select POP3 or IMAP4.
14 Press Next (right softkey).
15 Enter your account username and
password.
16 If you want your password entered
automatically, check the Save
password box. If you want to enter
your password each time you access
this account, do not check this box.
17 Press Next (right softkey).
18 Enter the name of the outgoing (SMTP)
mail server, set whether the server
requires authentication, and set
whether the server requires you to use
your account and password to send
email.
DID
YOU
KNOW
?
Checking the Save password
box makes it easier to check your email,
because you don’t have to enter your
password each time. Leaving the box
unchecked keeps your email more secure,
because no one can download messages
without entering your password.
TIP
If you found out from your system
administrator that it is not OK to store your
corporate email password on your
smartphone, don’t check the Save password
box.
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19 Select Advanced Server Settings, set
SSL requirements for incoming and
outgoing email, and select the type of
connection to use for sending and
receiving email.
20 Press Done (left softkey). On the
outgoing mail server screen, press
Next (right softkey).
21 (Optional) Select either of the following:
Automatic Send/Receive: Set the time
interval for automatically sending and
receiving email, from every 5 minutes
to once a day. If you do not want to
automatically download messages,
select Manually.
Review all download settings: Select
this option to change download
settings; see Changing email download
settings: Other email accounts for
information.
TIP
To maximize battery life and minimize data
charges, set a less frequent interval for
sending and receiving email.
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22 Press Finish (right softkey). If
prompted, select OK to download
messages for this account now.
Editing and deleting accounts
NOTE To delete a Microsoft Exchange
email account, use the ActiveSync/
Windows Mobile Device Center application
on your computer, not the Messaging
application (see Deleting a Microsoft
Exchange Server account). To delete a
Hotmail account you set up using
Windows Live, use the Windows Live
application.
1Press Messaging .
2Do one of the following:
To delete an account: Highlight the
account you want, press Menu (right
softkey), and then select Delete.
To edit an account: Press Menu (right
softkey), and then select Options.
Select the account you want to edit and
press Center . Go through the
screens to change the settings you
want to edit.
Deleting a Microsoft Exchange Server
account
BEFORE YOU BEGIN Be sure that your
smartphone is already set up to sync with
your PC (see Setting up your computer for
synchronization). If you have not finished
the sync setup process, you must do so
before continuing.
1Connect your smartphone to your
computer with the USB cable.
(ActiveSync starts automatically.)
2On your computer, open the appropriate
synchronization software.
Microsoft Windows XP: ActiveSync
Microsoft Windows Vista: Windows
Mobile Device Center
DID
YOU
KNOW
?
On the Accounts tab in
Messaging Options, an asterisk appears next
to the account you most recently accessed.
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3Open the settings panel for the
Microsoft Exchange account.
ActiveSync: In the Information Ty p e
section of the window, right-click
Microsoft Exchange and select
Settings. (If you do not see the
Information Type section, click Show
Details.)
Windows Mobile Device Center:
Open Mobile Device Settings and click
More.
4Delete the account.
ActiveSync: Click Delete Server to
remove the account settings from your
smartphone, and then click OK.
Windows Mobile Device Center: Click
End Exchange Server Partnership,
and then click Ye s to delete the account
settings from your smartphone.
Sending and
receiving messages
Selecting which email account to use
If you set up more than one email account
on your smartphone (see Setting up email),
you can select the account you want to use
to view or send messages in one of two
ways:
•By default, when you open the
Messaging application, a list of all of
your email accounts appears. Select the
account you want.
•If you turn off the option to display the
list of accounts (see Customizing your
email settings), when you open the
Inbox application, the last account you
were using is displayed. Press Right
or Left to cycle through your
accounts until the name of the account
you want appears in the title bar.
TIP
If synchronization is in progress, the
Settings menu item is inactive. Wait until
synchronization finishes, or click Stop in the
ActiveSync window to end it.
TIP
Also press Right or Left to switch to a
different account after you have finished
working in the first account you selected.
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Creating and sending an email message
1Press Messaging .
2Select the account you want to use to
send a message.
3Press Menu (right softkey) and select
New.
4Enter the recipient’s email address:
•Enter the first letters of the recipient’s
first or last name, the first and last
initials separated by a space, or the
email address. If a match is found in
your Contacts list, select the name.
•If the recipient’s name is in an online
address book, you can find the name
and add it. See Using an online
address book.
•If the recipient’s name and mobile
number are not in your Contacts list,
enter the full mobile number or email
address.
•Separate addresses with a
semicolon (;). Enter a semicolon by
pressing Option + K.
•Need to enter an underscore? Press
Alt and select the character. It’s
the third character in the list.
5To confirm that the addresses you
entered are valid, press Menu (right
softkey) and select Check Names. An
alert appears if any names or addresses
you’ve entered are not valid.
6Select Subject and enter a title for the
message.
7Press Down to go to the body of the
message. Enter your message, or press
Menu (right softkey) and select My
Text. Select the phrase you want. To
add a new My Text phrase, select Edit
My Text Messages in the list.
TIP
To display the Cc and Bcc address fields,
navigate to the To field and press Up on the
5-way.
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8(Optional) To attach an item to the
message, press Menu (right softkey)
and select Insert. Select the type of
item you want to attach, and then select
the file or record a voice note.
9(Optional) Press Menu (right softkey)
and do one or both of the following:
•Select Spell Check. When the spell
check is complete, press OK .
•Select Message Options. Select the
Priority list, select a priority setting
for the message, and press OK .
10 Press Send (left softkey).
Receiving email messages
How you receive email messages depends
on the type of account you are using and
how you synchronize:
•If you synchronize wirelessly with your
Exchange server using Microsoft
Exchange ActiveSync, new email
messages are sent to your smartphone
when they appear on the server,
according to the schedule you set up
(see Setting the synchronization
schedule), or when you manually initiate
a sync (see Initiating a wireless sync
manually.
TIP
You can send an email message with a file
attached from directly within other
applications on your smartphone; see Sending
email messages from within another
application.
TIP
You can use the Message Options screen
to select a language for the message. For
certain types of email accounts, you can also
set a security level and a permission level.
TIP
Press Menu (right softkey) and select
Save to Drafts if you need to finish
composing your message later.
TIP
To save memory on your smartphone, turn
off the option to save sent messages in the
Saved folder. In the Inbox, press Menu (right
softkey) and select To o l s > Options. Select
the Message tab and uncheck the Keep
copies of sent items in Sent folder box.
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•If you use desktop sync software to
synchronize your smartphone with your
computer, messages in Outlook on your
computer are transferred to your
smartphone when you connect your
computer and your smartphone (see
Synchronizing using the USB cable).
•For all other types of accounts,
including ISP accounts and accounts
you access using a VPN server
connection (typically a work account;
see Connecting to a VPN), message
retrieval depends on the option you
chose from the Automatic Send/
Receive list during account setup (see
Setting up a POP/IMAP account in the
Messaging application: Common email
providers or Setting up a POP/IMAP
account in the Inbox application: Other
email providers), as follows:
If you chose a time interval: Your
smartphone automatically checks for
and downloads new messages
according to that interval.
If you chose Manually: Follow these
steps to send and receive messages:
1Press Messaging .
2Select the account for which you want
to send and receive messages.
3Press Menu (right softkey) and select
Send/Receive to synchronize your
smartphone with your email server.
TIP
If you sync email with Microsoft Exchange
Server 2003 SP2 or 2007, you can synchronize
messages in subfolders you create. In the
Inbox, press Menu (right softkey) and select
Tools > Manage Folders. Folders containing
subfolders display a +. Select the + to view
the subfolders. Check the box to the left of
any subfolder you want to sync.
TIP
If you synchronize email with Microsoft
Exchange Server 2007, and you receive a
message containing a link to a document on
SharePoint or an internal file server, you can
view the document by selecting the link.
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Opening attachments
Unread messages containing attachments
display this icon for partially
downloaded messages and this icon
for fully downloaded messages. To open an
attachment, do one of the following:
For fully downloaded messages: Open
the message and select the attachment
name.
For partially downloaded messages:
Open the message and select Get the rest
of this message. After the message has
been downloaded, select the attachment
name to open it.
If you are synchronizing with Outlook on
your computer and want to download
attachments automatically, do the
following:
1Press Start and select Programs.
2Select ActiveSync .
3Press Menu (right softkey) and select
Options.
4Select E-mail, and then select
Settings.
5Check the Include file attachments
box.
6(Optional) To automatically download
attachments up to a certain size only,
TIP
Partially downloaded messages appear in
the message list with a partial envelope icon
to the left of the subject. To view the full
message, either press Menu (right softkey)
and select Download Message, or open the
message and select Get the rest of this
message. The full message is downloaded
the next time you manually or automatically
retrieve messages.
DID
YOU
KNOW
?
You can view messages sent
as HTML with the HTML formatting intact.
DID
YOU
KNOW
?
You can receive and open
attachments in a number of different formats,
including PDF. PDF file attachments open in
Adobe Reader LE on your smartphone (see
Adobe® Reader® LE).
TIP
To store attachments on an expansion
card, insert the card into your smartphone’s
expansion card slot, press Menu (right
softkey) and select To o l s > Options. Select
Storage and check the When available, use
this storage card to store attachments box.
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check the Only if smaller than box and
enter the maximum attachment size.
7Press OK .
To automatically download attachments
from an IMAP4 email account (typically an
ISP account) or an account that you access
using a VPN server connection (typically a
work account; see Connecting to a VPN),
do the following:
1Press Messaging .
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select To o l s >
Options.
3On the Accounts tab, select the IMAP4
account name.
4Select Download Size Settings.
5Select the Message download limit
list and select Entire message.
6Select the Download attachments list
and then select either All attachments
or one of the size limit options.
7Press Done (left softkey) twice, and
then press OK.
Working with email
messages
Adding a contact from an email message
You can add a contact name or email
address to your Contacts list directly from
the To, cc, or bcc field of an email
message. You can select the name or
address from either an outgoing or an
incoming message, and you can either
create a new contact or add the
information to an existing contact.
1In an open message, press Down to
highlight the name or address of the
contact you want to add.
2Press Center .
DID
YOU
KNOW
?
Embedded images and objects
cannot be received as attachments unless you
have an IMAP4 email account with TNEF
disabled. Note that TNEF must be enabled to
receive meeting requests.
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3Press Save (left softkey).
4Highlight <New Contact> and press
Select (left softkey) to create a new
contact entry for this name or address,
or select an existing contact and press
Select (left softkey) to add the name or
address to that entry.
5If you are creating a new contact, select
the contact type and press Select (left
softkey).
6Enter or edit the contact information.
7Press Save (left softkey).
Adding an online address book
Many email servers, including servers
running Microsoft Exchange Server, can
verify names with an online address book,
also called a directory service or a Global
Address List (GAL). After you create and
enable an email account, the Messaging
application checks your contacts list and
then the directory service to verify names
that you enter in the To, cc, and bcc fields.
BEFORE YOU BEGIN Do the following:
•Ask your system administrator for the
name of the directory service and the
server, and whether authentication is
required for accessing an online address
book.
•If your company is using Exchange
Server 2007 or Exchange Server 2003
upgraded to Service Pack 2, you must
first synchronize with the Exchange
server to enable the GAL to find a
contact.
1Press Messaging .
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
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3Select the Address tab.
4Select the address book you want to
check for email addresses, and then
select Add.
5Enter the name of the directory service.
6Enter the server name.
7If your server requires authentication,
check the box and enter your username
and password.
8(Optional) Check the Check name
against this server box to enable this
directory service.
9Select OK.
Using an online address book
You can access contact information, such
as an email address or phone number, from
your organization’s online address book or
GAL. To access a GAL, make sure you are
accessing either Exchange Server 2007 or
Exchange Server 2003 upgraded to Service
Pack 2. This feature is useful only if you
know the exact name as it appears in the
directory.
BEFORE YOU BEGIN Add access to an
online address book to your smartphone
(see Adding an online address book).
1In a new message, select the To field.
2Press Menu (right softkey) and select
Add Recipient.
3Press Menu (right softkey) and select
Company Directory.
4Enter the contact name as it appears in
the directory and press Search (left
softkey). You must spell the contact
name correctly.
TIP
To delete a directory service, highlight it,
press and hold Center on the 5-way, and then
select Delete.
DID
YOU
KNOW
?
You can use the Global
Address List to find a contact. In Contacts,
press Menu (right softkey) and select
Company Directory. When sending a
meeting request, select Attendees, press
Menu (right softkey), and select Company
Directory.
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Finding messages
You can find messages containing a
specific word or phrase. The find feature
searches names, email addresses, and
subject lines.
1Press Messaging .
2Select the account containing the
message you want to find.
3Begin typing the word or phrase you
want to find. This can appear in any of
the address fields or the subject field.
The list display changes to show only
those messages containing the letters
you have entered.
4Continue entering letters to narrow the
display until the message you want
appears.
5Select the message to open it.
Replying to a message
1Open the message to which you want
to reply.
2Press Reply (left softkey).
3Enter any text you want to add.
4(Optional) Select Edit sender’s
message to edit the original sender’s
message text that you include in your
reply.
5Press Send (left softkey).
TIP
When you sync with Outlook on your
computer, disable your online address books
to avoid errors. Press Menu (right softkey) and
select Tools > Options. Select Address,
select each online address book, and uncheck
the Check name against this server box. Be
sure to turn this option back on if you
synchronize other email accounts.
DID
YOU
KNOW
?
If you synchronize with
Microsoft Outlook 2007, you can also find
messages stored on your mail server.
DID
YOU
KNOW
?
If you reply to a message sent
as HTML, the reply is sent in HTML also.
TIP
To reply to both the sender and all other
addressees, open the message, press Menu
(right softkey), and select Reply > Reply All.
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Forwarding a message
1Open the message you want to
forward.
2Press Menu (right softkey) and select
Reply > Forward.
3Address the message and enter any
text you want to add.
4(Optional) Select Edit sender’s
message to edit the original sender’s
message text that you include in your
reply.
5Press Send (left softkey).
Deleting messages
You can delete a message you are reading,
or you can delete one or more messages
from the message list.
To delete a message you are reading:
•Press Menu (right softkey) and select
Delete.
To delete messages from the message list:
1Highlight the message(s) you want to
delete. To highlight multiple consecutive
messages, tap and drag the stylus
across the messages in the list.
2Press Delete (left softkey).
3Select Ye s to confirm the deletion.
To delete all messages at once:
1Press Menu (left softkey) and select
To o l s > Clear “[account name].”
2Select Ye s to confirm the deletion.
Messages you delete are moved to the
Deleted Items folder. To remove these
items from your smartphone completely,
press Menu (right softkey) and select
To o l s > Empty Deleted Items.
Sorting your messages
You can sort the messages in any folder.
1Go to the Inbox or other folder you want
to sort.
2Press Menu (right softkey) and select
To o l s > S o r t B y .
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3Select Message Type, From (sender),
Received (date received), or Subject.
Using email shortcuts
You can perform common email tasks by
pressing and holding certain keys on the
keyboard. Highlight or open the message
you want, and then press and hold any of
the following:
Adding a signature to your outgoing
messages
You can use a different signature with each
email account.
1Press Messaging .
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
Press and
hold... To...
H View all email shortcuts
A Reply to the sender of a
message and all other
addressees
R Reply to the sender only
K Mark a message read or
unread
F Flag a message for follow-up
M Move a message between
folders
O Forward a message
D Delete a message
L Fully download a partially
downloaded message
S Synchronize your
smartphone with the server
to get and send new
messages
DID
YOU
KNOW
?
The default signature text for
all accounts is “Sent from my Treo Pro.”
Press and
hold... To...
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If the message list for a specific
account is displayed: Press Menu
(right softkey) and select To o l s >
Options.
3On the Accounts tab, select
Signatures.
4Select the account for which you want
to create a signature.
5Check the Use signature with this
account box to add this signature to
new messages you create with this
account.
6(Optional) Check the Use when
replying and forwarding box to add
this signature to messages you reply to
or forward with this account.
7Highlight the text in the box at the
bottom of the screen, and enter the
signature text you want to use.
8Press OK .
Customizing your
email settings
When you customize settings for an email
account, the options you choose apply to
that account only.
1Press Messaging .
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
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3On the Accounts tab, highlight the
account you want and set either of the
following options:
Security: Set whether you receive a
warning message before you open a
URL or file link that is not on your
smartphone.
Display account picker when opening
Messaging: Set whether a list of your
email accounts appears when you open
the Messaging application, allowing you
to select the one you want to use. If the
box is unchecked, the Messaging
application opens to the last account
you used.
4Select the Message tab and set any of
the following options:
When replying to e-mail, include
body: Set whether the body of a
message you received appears in your
response to that message.
Keep copies of sent items in Sent
folder: Set whether messages you
send are stored in the Sent folder.
TIP
If the Display account picker when
opening Messaging box is unchecked,
repeatedly press Right or Left on the 5-way
after you open the Messaging application to
cycle through your accounts.
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Warn when deleting messages in the
message list: Set whether a
confirmation message appears when
you delete one or more messages from
the message list.
After deleting or moving a message:
Set what you want to see after you
delete or move an email message you
are reading: the account Inbox or the
next message.
5Select the Address tab and set any of
the following options:
In Contacts, get e-mail addresses
from: Set whether you want to check
Contacts in addition to any directory
services for email addresses.
Check names using these address
books: Set which directory services
you want to check for email addresses.
Add: Enables you to add directory
services to the list of online address
books.
6Select the Storage tab and set either of
the following options:
When available, use this storage card
to store attachments: Set whether you
want to automatically store email
attachments on an expansion card (sold
separately). You must have a card
inserted into your smartphone’s
expansion card slot to select this option.
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Empty deleted items: Select
Immediately to have the Deleted folder
emptied anytime you delete a message.
Select On connect/disconnect to have
the folder deleted anytime you open or
quit the Messaging application. Select
Manually to manually empty the
Deleted folder.
7Press OK .
Changing email download settings:
Outlook email accounts
You can customize the download options
for an Outlook email account you
synchronize with your computer or with an
Exchange server.
NOTE To change options for other types of
email accounts, see Changing email
download settings: Other email accounts.
1Press Messaging .
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3Select your Outlook email account.
4Select any of the following options:
TIP
If you choose to manually empty the
Deleted folder, you delete messages from this
folder in the same way that you delete any
other messages (see Deleting messages).
TIP
If you select the account name and
nothing happens, the Messaging application is
currently synchronizing messages for that
account. Wait until synchronization stops, and
select the name again.
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Download the past: Sets the number
of days’ worth of email to be retrieved
for each automatic or manual sync.
Message format: Sets the format for
sending and receiving messages. If you
select HTML, messages sent to you as
HTML are received with their formatting
intact. If you select Plain Text, all
messages are received as plain text.
Download size limit: Sets the size of
an incoming message that is
automatically downloaded. For any
message that exceeds this size, you
must manually download the rest of the
message. Selecting a higher limit
means that more of your messages are
fully downloaded, but message retrieval
might take longer. You can also choose
to download message headers only,
regardless of size.
Include file attachments: Sets
whether to download attached files with
a message.
Only if smaller than: Sets the
maximum size of attachments that can
be downloaded. If an attachment
exceeds the maximum size, you must
download it manually (see Opening
attachments).
5(Optional) Select Advanced, and then
select any of the following options:
Encrypt all outgoing e-mail
messages: Sets whether outgoing
messages should be encrypted for extra
security. Encryption helps prevent
eavesdropping, which occurs when a
hacker intercepts and reads your email
messages.
Sign all outgoing e-mail messages:
Sets whether messages should be
given a digital signature as an extra
security measure. A signature helps
prevent impersonation and tampering.
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Choose Certificate: Sets the certificate
to use as a digital signature.
My e-mail addresses: Sets the
addresses to which the security
measures should be applied.
6Press OK .
Changing email download settings: Other
email accounts
You can customize the download options
for each email account that you have with
an Internet service provider (ISP) or that
you access using a VPN server connection
(typically a work account).
NOTE To change options for a Microsoft
Office Outlook E-mail account, see
Changing email download settings:
Outlook email accounts.
1Press Messaging .
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3Select the email account you want, and
press Center .
4Select Send/Receive Schedule.
5Select either of the following:
Automatic Send/Receive: Sets the
time interval for automatically
TIP
If you select the account name and
nothing happens, the Messaging application is
currently synchronizing messages for that
account. Wait until synchronization stops, and
select the name again.
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downloading email, from every
5 minutes to once a day. If you do not
want to automatically download
messages, select Manually.
Download messages: Sets the number
of days’ worth of email to be retrieved
for each automatic or manual retrieval.
6Select Advanced Settings, and then
select any of the following:
Send/receive when I click Send: Sets
whether you can manually send and
receive messages, in addition to
automatically downloading them.
Use automatic send/receive schedule
when roaming: Sets whether
automatic downloading takes place
when you are roaming. This may result
in higher connection charges than
downloading while in your home
network.
When deleting messages: Sets
whether messages should be deleted
from the mail server when you delete
them on your smartphone, or whether
messages you delete on your
smartphone should remain on the
server.
7Press Done (left softkey) twice.
8Select Download Size Settings.
TIP
To save memory, limit the number of
emails that are downloaded to your
smartphone by selecting a larger time interval
for automatically downloading messages or a
smaller time interval for how many days’
worth of messages are downloaded.
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9Select either of the following:
Message format: Sets the format for
sending and receiving messages. If you
select HTML, messages sent to you as
HTML are received with their formatting
intact. If you select Plain Text, all
messages are received as plain text.
Message download limit: Sets the
size of an incoming message that is
automatically downloaded. For any
message that exceeds this size, you
must manually download the rest of the
message. Selecting a higher limit
means that more of your messages will
be fully downloaded, but message
retrieval might take longer. You can also
choose to download message headers
only, regardless of size.
10 Press Done (left softkey).
Selecting which folders sync: Outlook
email accounts
When you synchronize Outlook email
either using the USB cable or wirelessly
with an Exchange server, messages in the
following folders sync by default: Inbox,
Outbox, Drafts, Sent, and Deleted Items.
You can set other folders to sync, or turn
off sync for certain folders.
1Press Messaging .
2Select your Outlook email account.
DID
YOU
KNOW
?
Messages sent to you as plain
text are always received as plain text, even if
you select HTML.
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3Press Menu (right softkey) and select
Manage Folders.
4Check the box next to any folder name
to sync that folder. Uncheck the box to
remove that folder from
synchronization. If the folder name does
not have a box next to it, the folder
syncs by default and you cannot turn off
synchronization for that folder.
5(Optional) If a + appears next to a folder
name, that folder contains subfolders.
Tap the + to display the subfolders, and
check or uncheck the box next to any
subfolder name to include or remove it
from synchronization.
6Press OK .
Working with
meeting invitations
You can receive meeting invitations on your
smartphone in the same way that you
receive email messages.
NOTE Use the Calendar application to
create meeting invitations on your
smartphone; see Sending a meeting
request.
Here are the key features of meeting
invitations:
•Meeting invitations appear on your
smartphone in the Messaging
application, and will also appear in the
Calendar application as tentative until
you accept.
•From within the Messaging application,
you can accept, decline, or tentatively
accept a meeting invitation.
•If you accept an invitation, the meeting
shows up as an appointment in the
Calendar application.
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•You can reply to and forward meeting
invitations in the same way as email
messages.
1Press Messaging .
2Select the account you want.
3Select a meeting invitation to open it.
Meeting invitations are displayed with
this icon: .
4Do one of the following:
To accept the invitation: Press
Accept (left softkey), select whether to
edit (include comments with) your
response, and then select OK.
To decline or tentatively accept the
invitation: Press Menu (right softkey)
and select Decline or Te n t a t i v e .
You can also use menu items to propose a
new time, reply to the sender, and flag the
invitation for follow-up.
Sending email
messages from
within another
application
You can send files such as pictures, videos,
and ringtones as attachments to email
messages (see Creating and sending an
email message).
You can send certain files as attachments
from within the application where the file is
created or stored. For example, if you take
a picture with the camera on your
smartphone, you can select an option to
send the picture as an attachment to an
email message. You can also use this
feature with videos and sound files. For
details, see the chapter on the specific
application.
TIP
If you receive an updated meeting
invitation, you can again choose to accept,
decline, or tentatively accept. If you receive a
meeting cancellation, you don’t need to do
anything.
CHAPTER
131
Your text and multimedia
messages
7
If you need to get a short message to a friend or a co-worker
fast, send a text message from your Treo™ Pro Smartphone by
Palm to their mobile phone or email address.
If you need more than text to express yourself, use multimedia
messaging to give your message extra impact by adding a
photo, video, or sound file.
Benefits
•Enjoy quick communication
•Use text messaging to chat with
friends
•Share pictures and videos
•Be as simple or as creative as you
want
In this chapter
Sending and receiving text and multimedia messages . . . . . . . . . . 133
Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
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Sending and
receiving text and
multimedia
messages
You can use the Messaging application to
send and receive brief text messages
(SMS) and multimedia messages (MMS).
Creating and sending a text message
Each text message can have up to 160
characters. You can send a message of
more than 160 characters, but the
message may be split into several
messages. If you send a text message to
an email address, the email address is
deducted from the 160-character count.
BEFORE YOU BEGIN
•Before you use your smartphone to
send or receive messages, consult your
wireless service provider for pricing and
availability of text messaging services.
•Make sure that your phone is on and
that you’re inside a coverage area (see
Turning your phone on).
1Press Messaging .
2Select SMS\MMS.
3Press Menu (right softkey) and select
New > SMS.
4Enter the recipient’s name, mobile
phone number, or email address:
•Enter the first letters of the recipient’s
first or last name, the first and last
initials separated by a space, or the
DID
YOU
KNOW
?
You can send and receive text
messages even while you are on a phone call.
This is easiest when using a hands-free
headset or the speakerphone.
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email address. If a match is found in
your Contacts list, select the name.
•If the recipient’s name is in an online
address book, you can find the name
and add it. See Using an online
address book.
•If the recipient’s name and mobile
number are not in your Contacts list,
enter the full mobile number or email
address.
•Separate addresses with a
semicolon (;). Enter a semicolon by
pressing Option + K.
•Need to enter an underscore? Press
Alt and select the character. It’s
the third character in the list.
5To confirm that the addresses you
entered are valid, press Menu (right
softkey) and select Check Names. An
alert appears if any names or address
you’ve entered are not valid.
6Enter your message, or press Menu
(right softkey), select My Text, and then
select a predefined phrase you want to
insert.
7(Optional) To attach a file to the
message, press Menu (right softkey),
select Insert, and then select the file
type you want to insert.
8(Optional) Press Menu (right softkey)
and select Spell Check.
9(Optional) To receive a notification that
the message has been delivered, press
Menu (right softkey), select Message
TIP
To add a new My Text phrase, select Edit
My Text Messages in the list.
TIP
Some symbols can’t be used in text
messages. Invalid characters are automatically
replaced by the Messaging application.
DID
YOU
KNOW
?
A vCard is a Contact entry. A
vCalendar is a Calendar appointment or a task.
DID
YOU
KNOW
?
If you attach a file to a text
message, you can convert it to a multimedia
message. Press Menu (right softkey), select
Advanced Composer, and then see Creating
and sending a multimedia message for
instructions.
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Options, and check the Request
message delivery notification box.
10 Press Send (left softkey).
Previewing a message with an attached
file
When you attach a file to a message, you
can preview the message and view
detailed information about the attached file.
If you are sending the message to a
contact, you can also view information
about the contact.
1Create a message and attach a file to it
(see Creating and sending a text
message).
2Press Menu (right softkey) and select
Preview.
3Do either of the following. Press
OK when you have finished.
•To view detailed information about the
message, press Menu (right softkey)
and select Show > Message Detail.
•To view detailed information about a
recipient who is in your Contacts list,
press Menu (right softkey) and select
Show > Contact Details.
4To view detailed information about the
attached file, press Contents (left
softkey), and then press Properties (left
softkey).
TIP
Press Menu (right softkey) and select
Save to Drafts if you need to finish
composing your message later.
TIP
When you have a contact’s details
displayed, press Menu (right softkey) to see
several other options, like permanently
blocking future messages from this contact.
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5Press OK until you return to the
message.
Creating and sending a multimedia
message
Multimedia messages consist of pictures,
videos, text, and sounds presented as one
or more slides. You can include any of the
following items:
Ringtones: MIDI
Sound clips: AMR, WAV
Pictures: JPG, GIF, BMP
Videos: 3GPP, 3GPP2, MPEG4
Outgoing multimedia messages can be up
to 2.0MB by default, but your wireless
service provider may have a different
maximum message size.
IMPORTANT If your smartphone is
enrolled with a Microsoft System Center
Mobile Device Manager server, you cannot
send and receive multimedia messages
from your smartphone.
BEFORE YOU BEGIN
•Before you use your smartphone to
send or receive messages, consult your
wireless service provider for pricing and
availability of multimedia messaging
services.
•Make sure that your phone is on and
that you’re inside a coverage area (see
Turning your phone on).
1Press Messaging .
2Select SMS\MMS.
3Press Menu (right softkey) and select
New > Picture Message or Video
Message.
4Select an existing picture or video, or
select Custom to start with a blank
MMS layout.
TIP
When you are viewing a message’s
contents, press Menu (right softkey) to see
several other options, like saving the attached
file with a new name.
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5Enter the recipient’s mobile phone
number or email address:
•Enter the first letters of the recipient’s
first or last name, the first and last
initials separated by a space, or the
email address. If a match is found in
your Contacts list, select the name.
•If the recipient’s name is in an online
address book, you can find the name
and add it (see Using an online
address book).
•If the recipient’s name and mobile
number are not in your Contacts list,
enter the full mobile number or email
address.
•Separate addresses with a
semicolon (;). Enter a semicolon by
pressing Option + K.
•Need to enter an underscore? Press
Alt and select the character. It’s
the third character in the list.
6Select Subject and enter a title for the
message.
7If you selected Custom in step 4, tap
one or more of the following:
Insert photo/video: Enables you to
insert a photo or video. You can take a
new picture or video with the built-in
camera or insert an existing item.
Insert text here: Enables you to enter a
text caption or message for the slide
you inserted. You can also tap any of the
following icons:
TIP
To display the Cc and Bcc address fields,
navigate to the To field and press Up on the
5-way.
Insert an emoticon.
Insert a web favorite.
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Press Done (left softkey) when you
have finished.
Insert audio: Enables you to record a
message, such as a voice caption for a
picture, or to insert an existing sound,
such as a ringtone. To record a new
sound, tap the record icon in the
lower-left corner of the screen, select
Record, and record the sound. Select
Add when you have finished recording.
8(Optional) Press Menu (right softkey)
and select Slides > Insert Slide.
Repeat this step to add additional
slides.
9(Optional) To add a vCard (Contacts
entry), vCalendar (Calendar
appointment or task), or other file type
to a message, press Menu (right
softkey) and select Attachment. Press
Menu (right softkey) again and select
the type of file you want to add. Press
OK to return to the message after
you finish adding attachments.
Insert a predefined phrase.
Insert a Contacts entry.
Insert a Calendar appointment
or task.
TIP
On the text entry screen, select menu
items for text size and color and for the
background color.
TIP
To remove an inserted item, press Menu
(right softkey), select Remove, and then
select the item you want to remove.
TIP
If you add more than one slide to a
message, tap the arrows in the lower-right
corner of the screen to scroll among the
slides. To delete a slide, scroll to the slide you
want, press Menu (right softkey), and select
Slides > Delete Slide.
TIP
To remove an attachment, press Menu
(right softkey) and select Attachment.
Highlight an attachment, press Menu (right
softkey), and select Delete. To remove all
attachments, press Menu (right softkey) and
select Delete All.
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10 To change the background color for the
message, press Menu (right softkey),
select Options, select Background,
and then select the color you want.
11 To change the positioning of text and
graphics in the message, press Menu
(right softkey), select Options, and then
select Text Layout. Select the
positioning that you want, and press
Done (left softkey).
12 Press Send (left softkey).
Organizing slides within a multimedia
message
If your message contains more than one
slide, you can change the order of the
slides and change the duration for each
slide during playback.
1On the message compose screen,
press Menu (right softkey) and select
Slides > Organize Slides.
2Do any of the following:
Move a slide: Highlight the slide, press
Menu (right softkey), and select Move
Forward or Move Backward.
Change display time for slides: Tap a
black arrow beneath a slide to increase
or decrease the duration. The minimum
duration is two seconds.
Insert slides: Press Insert (left softkey).
Remove slides: Press Menu (right
softkey) and select Delete.
3Press OK .
TIP
You can send your message as a text
message. This may save on data charges, but
you may lose some formatting, and the
message text may be truncated. Press Menu
(right softkey) and select Send via SMS.
TIP
To save your message as a template for
future messages, press Menu (right softkey)
and select Template > Save as Template.
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Setting options for an outgoing
multimedia message
You can set send options for a single
multimedia message. You can also set
options for all multimedia messages you
send and receive (see Customizing settings
for text messages).
1Press Messaging .
2Select SMS\MMS.
3Press Menu (right softkey) and select
New > Video Message or Picture
Message.
4Select Custom to create your own
message, or select a template.
5Press Menu (right softkey) and select
Options > Send Options.
6Select the message priority: High,
Normal, or Low.
7Press Done (left softkey).
Receiving text messages
When your phone is on and you are in a
wireless coverage area, you automatically
receive new text messages.
When a new message notification appears,
select one of the following options:
Reply (left softkey): Opens the message
in chat view so you can view its full
contents and reply to the sender (see
Using Messaging to chat).
TIP
To set the priority option you select as the
default for all outgoing multimedia messages,
press Menu (right softkey) and select Set as
default. To restore the original default
settings, press Menu (right softkey) and
select Restore factory default.
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Menu (right softkey) > Delete: Deletes
the new message.
Menu (right softkey) > Call sender: Dials
the sender’s phone number.
Menu (right softkey) > Save as read: Puts
the message in your SMS\MMS Inbox as
read.
Menu (right softkey) > Dismiss:
Dismisses the notification and puts the
message in your SMS\MMS Inbox as
unread.
If you have multiple messages, the
notification includes the number of
messages.
Receiving multimedia messages
You can set your smartphone to
automatically download new multimedia
messages or to notify you that messages
are ready to download.
When a new message notification appears,
select one of the following options:
Hide (left softkey): Dismisses the
notification.
Menu (right softkey) > View: Opens the
message in chat view so you can view its
full contents and reply to the sender (see
Using Messaging to chat).
Menu (right softkey) > Dismiss:
Dismisses the notification and puts the
message into your SMS\MMS Inbox as
unread.
If you have multiple messages, the
notification includes the number of
messages.
Viewing a text message
To open a text message, do one of the
following:
•Press Messaging and select
SMS\MMS. From the Inbox, select the
message you want to view.
•From a notification, select Reply. The
message opens in chat view so you can
view its full contents and reply to the
sender (see Using Messaging to chat).
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Viewing a multimedia message
1To open a multimedia message, do one
of the following:
•Press Messaging and select
SMS\MMS. From the Inbox, select
the message you want to view.
•From a notification, press Menu (right
softkey) and select View. The
message opens in chat view,
displaying the sender and subject (see
Using Messaging to chat).
2Select the message in chat view to view
the full message with any inserted
images or files.
3With the message open, do any of the
following:
Forward the message: Press Menu
(right softkey) and select Forward.
Reply to the message: Press Menu
(right softkey), select Reply, and then
select a reply method: Picture
Message, Video Message, or SMS.
View detailed information about the
message: Press Menu (right softkey)
and select Show > Message Detail.
View detailed information about a
recipient who is in your Contacts list:
Press Menu (right softkey) and select
Show > Contact Details.
View detailed information about the
attached file: Press Contents (left
softkey), and then press Properties (left
softkey).
TIP
When you have a contact’s details
displayed, press Menu (right softkey) to see
several other options, like permanently
blocking future messages from this contact.
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4Press OK .
Using Messaging to chat
When you exchange more than one
message with a single contact, the
messages you exchange with that person
are grouped into a chat session. When you
select a chat session from your message
list, the upper part of the screen displays all
messages you’ve exchanged with this
contact, and the lower part provides a text
entry area.
1Press Messaging .
2Select SMS\MMS.
3To start a new chat or continue an
existing chat, select the message to
which you want to reply. The message
opens in chat view.
4Enter your message. You can use any of
the menu commands described in
Creating and sending a text message.
5Press Send (left softkey).
6If an incoming message has a file
attached, it appears in the chat list with
this icon: . Select the message to
open it and view the attachment.
7To close the chat session and return to
the account Inbox, press OK .
NOTE In the Inbox, all messages from a
chat session are displayed as one item: a
single conversation. To view individual
messages within the conversation, select it
to reopen the chat session.
TIP
When you are viewing a message’s
contents, press Menu (right softkey) to see
several other options, like saving the attached
file with a new name.
DID
YOU
KNOW
?
When viewing a multimedia
message containing multiple slides, you can
press Right on the 5-way to move to the next
slide, or press Left on the 5-way to move to
the previous slide.
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Using links in messages
When you receive a text message that
contains a telephone number, email
address, or URL, you can dial the number,
send an email message, or go to the web
page immediately. Your smartphone
automatically opens the appropriate
application from the link.
1Open a message in the Inbox or another
folder.
2Use the 5-way to select the phone
number, email address, or URL (appears
as underlined blue text).
3For phone numbers, confirm or change
the number and press Call (left softkey).
If you receive a multimedia message that
contains a phone number, email address,
or URL, tap the item to open a menu of
actions you can perform.
Adding a contact from a message
You can add a contact name, phone
number, or email address to your Contacts
list directly from a received message. You
can either create a new contact or add the
information to an existing contact.
1In an open message or chat session,
select the name, phone number, or
address of the contact you want to add.
2Select Ye s .
3Select <New Contact> and press
Select (left softkey) to create a new
contact entry for this name or address,
or select an existing contact to add the
name or address to that entry.
4Enter or edit the contact information.
5Press Save (left softkey).
DID
YOU
KNOW
?
While chat view remains open,
any new messages you receive from your chat
partner appear directly on the screen, and you
do not get a new message notification.
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Sorting your messages
You can sort the messages in any folder.
1Go to the Inbox or other folder you want
to sort.
2Press Menu (right softkey) and select
Tools > Sort By.
3Select Message Type, From (sender),
Received (date received), or Subject.
Deleting messages
1Go to the Inbox or other folder
containing the message you want to
delete.
2Do one of the following:
•To delete one message, highlight it.
NOTE If you highlight a conversation
containing multiple messages, all the chat
messages are marked for deletion.
•To delete all messages at once, press
Menu (right softkey) and select To o l s
> Clear “SMS\MMS” and skip to
step 4.
3Press Delete (left softkey).
4Select Ye s to confirm the deletion.
Messages you delete are moved to the
Deleted Items folder. To remove these
items from your smartphone completely,
press Menu (right softkey) and select
To o l s > Empty Deleted Items.
Setting message
preferences
You can set options for both text and
multimedia messages in the Messaging
application. You can set options for all
messages and for multimedia messages
only.
You can also set send options for a single
text message (see Creating and sending a
text message) and for a single multimedia
message (see Setting options for an
outgoing multimedia message).
Customizing settings for text messages
1Press Messaging .
2Select SMS\MMS.
3Press Menu (right softkey) and select
New > SMS.
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4Press Menu (right softkey) and select
Message Options.
5Select either or both of the following:
Request delivery notifications:
Indicates whether you want to receive a
confirmation when a message is
delivered.
Always send a callback number:
Includes a callback number to include
with your messages
6Press OK .
Using Windows
LiveTM
NOTE Windows LiveTM is not supported by
all wireless service providers.
Windows Live is a set of services that
combines online search features, email,
and instant messaging:
Live Search: Enables you to search for text
on the web directly from your smartphone.
Windows Live Mail: The next generation
of the Hotmail web-based email
application. Windows Live Mail offers more
storage, greater message security, and
easier filing of messages.
Windows Live Messenger: Enables you to
see who’s online and exchange instant
messages (IM). Make calls to phones and
computers (including video calls) and
exchange pictures and other files.
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Using Live Search
Live Search is displayed by default on your
Today screen.
1If necessary, press End to go to the
Today screen.
2In the search bar, enter the text you
want to find.
3Press Center .
4Select the item you want from the
search results. If the item you want
does not appear, select More to see
more results.
Setting up Windows Live Mail
BEFORE YOU BEGIN You must have an
existing Windows Live, MSN, or Hotmail
account to use Windows Live Mail. If you
do not have an account, use the web
browser on your smartphone to go to
hotmail.com, and follow the steps you find
there to set up an account.
1Press Start and select Programs.
2Select Windows Live .
3Select Sign in to Windows Live.
NOTE If you are roaming when setting up
Windows Live Mail, the smartphone will
ask you if Windows Live can be used while
roaming, and inform you that this may incur
extra charges. The check boxes are enabled
by default, so if you don’t want Windows
Live to be enabled while roaming, uncheck
the boxes and press Done (right softkey).
4The first time you sign in to Windows
Live, press Accept (left softkey).
5Enter your Windows Live, MSN, or
Hotmail email address and password.
Leave the Save password box checked if
you want to have your password
entered automatically.
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6Press Next (left softkey).
7Check the Live Search bar box to have
the Live Search bar appear on your
Today screen, if it doesn’t already.
Check the Windows Live services box
to have Windows Live Email and
Windows Live Messenger appear on
your Today screen.
8Press Next (left softkey).
9Select any of the following:
Store Windows Live contacts in your
mobile phone’s contact list: Sets
whether you want your Windows Live
contacts to appear in Contacts. If you
do not check this box, only your
Windows Live email messages are
synchronized with your smartphone.
Merge duplicate contacts: Sets
whether you want to merge any
synchronized Windows Live contact
with any duplicate contact that’s already
in Contacts, so that there is only one
entry for this contact. If you leave the
box unchecked, two entries appear for
any duplicate entry in Contacts.
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Sync e-mail: Sets whether you want to
download your Windows Live Mail
messages to your smartphone (see
Using Windows Live Mail.
10 Press Next (left softkey).
Synchronization of Windows Live email
and contacts (if selected) takes place.
After synchronization has finished, your
most recently received email message
is displayed.
Using Windows Live Mail
BEFORE YOU BEGIN Make sure that your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1Press Start and select Programs.
2Select Windows Live .
3To synchronize email, contact, and/or
Windows Live Messenger information,
do the following:
•Press Down to move the highlight
to the field directly beneath the Live
Search bar.
•Press Right or Left until Sync
appears.
•Press Center . Information is
synchronized for any of the
applications you selected during
setup.
4To read your email, do the following:
•With the same field highlighted, press
Right or Left until Windows
Live Hotmail appears.
•Press Center . The Messaging
application opens, displaying your
Windows Live Hotmail Inbox. You can
view, send, and work with messages
in your Windows Live Hotmail
account in the same way as with
messages for any other account.
DID
YOU
KNOW
?
You can also access your
Windows Live Hotmail Inbox by opening the
Messaging application and selecting your
Windows Live Hotmail email account.
TIP
You can set an option to have messages
pushed to Windows Live Mail on your
smartphone as they arrive on the server. Open
Windows Live, press Menu (right softkey),
and select Options. Select Sync schedule,
select the Sync frequency list, and then
select As items arrive.
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Using Windows Live Messenger
BEFORE YOU BEGIN
•You must have an existing Windows
Live, MSN, or Hotmail account to use
Windows Live Messenger. If you do not
have an account, use the web browser
on your smartphone to go to
hotmail.com, and follow the steps to set
up an account.
•Make sure that your phone is on and
that you’re inside a coverage area (see
Turning your phone on).
1Press Start and select Programs.
2Select Messenger .
3Press Sign in (left softkey).
4If you have not already set up a
Windows Live Mail account on your
smartphone (see Setting up Windows
Live Mail), the first time you sign in to
Windows Live Messenger, press
Accept (left softkey).
5If prompted, enter your Windows Live,
MSN, or Hotmail email address and
password.
6To send an instant message to a contact
who is online, highlight the contact
name and press Send IM (left softkey).
7Do one of the following:
*Text entry bar
TIP
If the contact you want is offline, send an
email message instead. Highlight the contact
name and press Send e-mail (left softkey).
Enter a subject and body text for the email
message and press Send (left softkey).
*
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•Highlight the text entry bar and enter
your message text.
•Press Voice clip (left softkey) and
record a voice note by speaking
clearly with your smartphone held up
facing you.
8(Optional) To add an emoticon to your
message, press Menu (right softkey),
select Add emoticon, and then select
the emoticon you want.
9(Optional) To send a picture or other file,
press Menu (right softkey), select
Send, and then select the type of file
you want to send. Capture or select the
picture or other file you want.
10 (Optional) To exchange messages with
more than one person, press Menu
(right softkey) and select Options >
Add participant. Select the participant
you want to add.
11 To end the messaging session, press
Menu (right softkey) and select End
conversation. If you are exchanging
messages with more than one person,
select End all conversations to stop all
the sessions at once.
TIP
From the Messenger contacts list screen,
press Menu (right softkey) and select options
to add, block, or remove a contact; change
your status to Busy, Away, and so on; add a
display picture or personal message; and
more.
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CHAPTER
153
Your connections to the web
and wireless devices
8
You use the web for so many things: finding driving directions,
getting news, buying gifts, checking web-based email. With your
wireless service provider’s network and your smartphone’s web
browser, you can take the web with you almost anywhere you go.
The Bluetooth® wireless technology on your Treo™ Pro
Smartphone by Palm helps you easily set up wireless connections
to a number of devices. You can also use your smartphone to
connect your computer to the Internet and to share contacts or
your favorite photos. Or use the Wi-Fi feature to connect to a
public, work, or home network.
Benefits
•Carry the web with you
•Enjoy cable-free connectivity:
Connect to Bluetooth headsets
and car kits
•Connect your computer to the
Internet through your smartphone
•Choose the method of connecting
to the Internet that’s most
convenient for you
In this chapter
Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Getting online travel information and tools. . . . . . . . . . . . . . . . . . . . 163
Connecting to a Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Connecting to devices with Bluetooth® wireless technology . . . . . 173
Using your device as a modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
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Browsing the web
Internet Explorer Mobile provides quick and
easy access to web pages. You can view
most sites on your smartphone that you
can view on your computer, including those
with security and advanced features, such
as JavaScript and frames.
Internet Explorer Mobile supports
JavaScript, Secure Sockets Layer (SSL),
cookies, and the Flash plug-in, but does not
support other plug-ins (Shockwave,
VBScript, WML script, and so on) or Java
applets.
BEFORE YOU BEGIN Do the following:
•Be sure to subscribe to data services
from your wireless service provider.
This is necessary for browsing the web.
•Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
•If you have access to a Wi-Fi network,
verify that Wi-Fi is on and gather any
necessary network connection settings
(see Connecting to a Wi-Fi network).
Viewing a web page
By default, Internet Explorer Mobile scales
web page content to fit your smartphone
screen so that you can view most of the
information without scrolling left or right.
This is referred to as Mobile Mode. If you
want to view the website as you would on
a desktop computer screen, you can
change to Desktop Mode (see Customizing
your Internet Explorer Mobile settings).
TIP
For additional information on features
supported by Internet Explorer Mobile, visit
microsoft.com.
DID
YOU
KNOW
?
The Security certificates and
128-bit SSL strong encryption enable you to
browse secure sites, such as online shopping,
banking, and email. Remember that some
secure sites also require a specific browser
and may not work with Internet Explorer
Mobile. Ask the organization for an alternate
web address (URL) that is compatible with
Internet Explorer Mobile.
DID
YOU
KNOW
?
You can also start a web
search from your Today screen by selecting
the Live search field, entering the item you
want to find, and pressing Center on the
5-way.
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1Press Start and select Internet
Explorer.
2Highlight the address line, enter the
address of the web page you want to
view, and press Center . To return to
a recently viewed page, select the
address line list, and then select the
web address.
3(Optional) Press Menu (right softkey),
select View, and then select one of the
following:
Full Screen: Hides the status and
navigation areas and fills the entire
screen with the web page. To exit full
screen mode, press the right softkey, or
tap and hold anywhere on the screen
and uncheck Full Screen.
Mobile: Maintains a layout similar to
what you see on a desktop computer,
but it makes items smaller and arranges
the content so that you can see most of
it without scrolling horizontally.
Desktop: Keeps the same layout and
size as on a desktop computer, which
requires both horizontal and vertical
scrolling. Use this mode to view
embedded videos on websites and
other content that doesn’t display well
in Mobile mode.
4Press OK to close Internet Explorer
Mobile.
TIP
If your Today screen is displayed, press
Internet (right softkey) to open Internet
Explorer Mobile.
DID
YOU
KNOW
?
If you browse to a secure web
page, the lock icon in the address line appears
closed instead of open.
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Navigating web pages
Here are some tips on viewing web pages
and moving around in them:
To zoom out to see more of the page at
a reduced magnification: Press Menu >
Zoom Out.
View the previous page: Press Back (left
softkey) or Backspace .
Move forward through viewed pages
after having moved back to a previous
page: Press Menu (right softkey) and
select Forward.
Go to your home page: Press Menu (right
softkey) and select Home Page.
Refresh a page: Press Menu (right
softkey) and select Refresh.
Move the pointer around the screen
without using the stylus: Press Up ,
Down , Left , or Right to scroll in all
directions.
Follow a link: Use the 5-way to position
the pointer over the link, and then press
Center to go to the selected page. You
can also tap the link on the screen with the
stylus.
Send email from a web page: Select the
address link. You need to configure an
email application on your smartphone
before you can use this feature (see Your
email).
Adjust text size: Press Menu (right
softkey), select View > Text Size, and then
select the size you want.
View page properties: Press Menu (right
softkey) and select Tools > Properties.
View items in a list: Highlight the list,
press Center , and then scroll using Up
or Down .
Interact with a form: Press Center to
interact with the form, and then press
Center again to stop interacting with
the form.
Send a link: Press Menu (right softkey)
and select To o l s > Send Link. Select the
option you want to use to send the link:
SMS\MMS (text message), Video
Message (multimedia message), Picture
Message (multimedia message), or an
email account.
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Creating a favorite
Favorites let you bookmark a web page so
that you can instantly access it without
entering the web address.
BEFORE YOU BEGIN First, create the
folders where you want to store your
favorites first. After you create a favorite,
you cannot move it to another folder (see
Organizing your favorites).
1Go to the page you want to mark as
afavorite.
2Press Menu (right softkey) and select
Favorites.
3Press Menu (right softkey) again, and
select Add Favorite.
4Select Name and enter a description.
5Select Address (URL) and enter the
address of the favorite you are creating.
6Select Folder, and then select the
folder where you want to create the
favorite.
7Select Add.
Viewing a favorite
1Press Start and select Internet
Explorer.
2Press Menu (right softkey), highlight
Favorites, and then press Center .
3Select the page you want to view in the
list, and then press Open (left softkey).
TIP
To delete a favorite or folder, press Menu
(right softkey) and select Favorites. Highlight
the folder or favorite, and then press Menu
again. Highlight Delete and press Center.
Select Ye s to confirm the deletion, and press
OK.
TIP
When you first open Internet Explorer,
press Favorites (left softkey) to view your
favorites.
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Organizing your favorites
You can create folders to organize your
favorites. For example, you can store travel
links in one folder, stock links in another,
and business links in a third folder.
1Press Start and select Internet
Explorer.
2Press Menu (right softkey), highlight
Favorites, and then press Center .
3Press Menu (right softkey) again, and
then select New Folder.
4Enter a name for this folder and select
Add (left softkey).
Downloading files and images from a web
page
You can download files that are usable on
your smartphone, such as new
applications, MIDI ringtones, or pictures.
1Go to the page that contains the link to
the file you want to download.
2Do one of the following:
To download a picture: Tap and hold
on the image with the stylus, and select
Save Image As.
To download any other type of file:
Tap and hold on the link to the file with
the stylus, and then select Save Target
As.
3Select Name and enter a new name for
the file.
4Select the Folder list, and then select
the folder where you want to save the
file.
5Select the Ty p e list, and then select the
file type you want to save the file as.
6Select the Location list, and then select
where you want to store the file: Main
memory or Storage card. The Storage
card option appears only if you have an
expansion card (sold separately)
inserted into your smartphone.
7Select Save.
Copying text from a web page
You can copy text from a web page and
paste it into other applications.
1Press Menu (right softkey) > Copy/
Paste > Make Selection.
2Use the stylus to highlight the text you
want to copy.
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3Press Copy (left softkey).
4Go to the application in which you want
to paste the text, and then position the
cursor where you want to paste the
text.
5Press Menu (right softkey) > Copy/
Paste > Paste.
Returning to recently viewed pages
The History list stores the addresses of the
pages you visited recently.
1Press Menu (right softkey) > History.
2Use Up or Down to highlight an
entry in the History list.
3Press Open (left softkey).
Customizing your Internet Explorer
Mobile settings
1Press Menu (right softkey) > Tools >
Options.
2Select Homepage and press Open (left
softkey).
3Select one of the following:
Default Home page: Sets your home
page to the default page assigned by
your wireless service provider.
Current page: Sets your home page to
the web page currently open in Internet
Explorer Mobile.
TIP
If Internet Explorer Mobile does not
recognize a phone number as dialable, you
can copy the phone number (as text) and
paste it into the phone Keypad.
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Custom page: Sets your home page to
the address you enter in the text field.
4Press Done (left softkey).
5Select Privacy and Security and press
Open (left softkey).
6Select any of the following:
Enable scripts: Allows scripts to run in
pages you visit.
Enable cookies: Allows websites to
save cookies on your device.
Warn when changing to an
unsecured page.
7Press Done (left softkey).
8Select Languages and press Open (left
softkey).
9Select the default Language and
Encoding method for websites you visit,
and whether a website can
automatically select these values for
you.
10 Press Done (left softkey).
11 Select Other and press Open (left
softkey).
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12 Select how you want the browser to
behave:
Mobile Device or Desktop Computer:
The browser identifies itself as either a
mobile device or a standard desktop
computer, which affects whether
websites send content scaled to fit your
mobile screen. The default display
mode is Mobile Device.
Play Sounds: When checked, the
browser will play any sounds embedded
in websites.
Show Pictures: Uncheck this option to
disable pictures and images on
websites, which can improve loading
speeds.
13 Press Done (left softkey).
14 Press Close (right softkey).
Clearing temporary Internet files, cookies,
and browsing history
1Press Menu (right softkey) > Tools >
Options.
2Select Browsing History and press
Open (left softkey).
3Select Temporary Files, Cookies, or
History, and then press Clear (right
softkey).
4Press Done (left softkey).
5Press Close (right softkey).
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Getting online travel
information and tools
With WorldMate, you can gain access to
your travel itinerary details, global weather
forecasts, world clocks, currency, clothing
size and measurement converters, a tip
and tax calculator, and more.
BEFORE YOU BEGIN Do the following:
•Be sure to subscribe to data services
from your wireless service provider.
This is necessary for browsing the web.
•Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
•If you have access to a Wi-Fi network,
verify that Wi-Fi is on and gather any
necessary network connection settings
(see Connecting to a Wi-Fi network).
Downloading the WorldMate application
1Press Start and select Programs.
2Select Get WorldMate Pro .
3Follow the onscreen instructions to
download and install the software.
Using WorldMate
1Press Start and select Programs.
2Select WorldMate .
3Press Next (left softkey).
4The first time you open the app, press
Accept (left softkey).
5Enter your email address, and then
enter it again to confirm it.
6Make up and enter a password of your
choice. This does not need to be your
email account password.
7Press Submit (left softkey).
8Select the city nearest to your home
city.
9Press Next (left softkey).
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10 Select any of the WorldMate features:
Weather Center, Flight Center, My
Itinerary, Tr a v e l To o l s , or Converters.
NOTE For each feature, some options are
available to WorldMate Professional
subscribers only. WorldMate Professional
is a paid service. To subscribe, select Go
Pro.
Connecting to a Wi-Fi
network
Many environments, such as corporate
offices, coffee shops, airports, and libraries,
offer access to a Wi-Fi network. A Wi-Fi
network is a wireless local area network
(WLAN) based on the 802.11 standard.
When you’re within range of an accessible
Wi-Fi network, you can use your
smartphone’s Wi-Fi feature to connect to
that network and access the web.
Why use a Wi-Fi connection?
A Wi-Fi connection is especially helpful in
the following situations:
•You’re outside a coverage area and you
want to access the web.
•Your wireless service provider’s plan
incurs additional charges for data
services and you want to minimize data
TIP
From any screen, press Menu (right
softkey) and select Options to set the interval
for automatically updating weather and other
information, set the temperature display
format, and set whether to automatically
preview your itinerary.
KEY
TERM
Wi-Fi access point Also called a
hotspot. A network device with an antenna
that provides wireless connections to a larger
network.
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service charges by using a Wi-Fi
connection instead.
•You’re inside a coverage area but
outside your wireless service provider’s
EVDO or 1X coverage area. (A Wi-Fi
connection may provide faster
throughput than an EVDO or 1X data
connection.)
•You want to maintain a web connection
while talking on the phone.
Are there different types of Wi-Fi
networks?
There are two types of Wi-Fi networks:
Open networks: These networks
broadcast their name (SSID) and do not
require you to enter a password or other
settings. To learn how to connect to an
open network, see Connecting to an open
network.
Secure networks: These networks may
broadcast their name, but at the very least,
they require you to enter a password that
you get from an administrator (who may
be, for example, the librarian or the person
behind the counter at the coffee shop). You
may also have to get other network
settings from the system administrator. To
learn how to connect to a secure network,
see Connecting to a secure network.
If you’ve already set up a connection to a
secure network and want to reconnect to
it, follow the steps in Connecting to an
open network.
Turning the Wi-Fi feature on and off
BEFORE YOU BEGIN Make sure your
smartphone screen is on (see Waking up
the screen and turning it off).
•To turn Wi-Fi on, press Wi-Fi (on
the side of your smartphone near the
stylus slot).
•To turn Wi-Fi off, press and hold
Wi-Fi .
When Wi-Fi is on, your Today screen
displays “Wi-Fi: Available.”
TIP
By default, when your screen turns off, the
Wi-Fi feature turns off to save power. Wi-Fi
does not turn back on automatically when
your screen turns back on. You can adjust the
Wi-Fi settings to keep Wi-Fi on all the time.
See Customizing Wi-Fi settings for details.
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Connecting to an open network
You can connect to an open network or to a
secure network for which you have already
set up a connection. If you have access to
multiple Wi-Fi networks, you can select the
network to which you want to connect.
NOTE The WEP (wired equivalent privacy)
encryption method is enabled by default
and may interfere with your ability to
connect to a network that broadcasts its
name. See Connecting to a secure network
to learn how to disable WEP encryption.
1Press Wi-Fi (on the side of your
smartphone near the stylus slot). What
happens next depends on the state of
Wi-Fi before you pressed the button:
Wi-Fi was already on: Your
smartphone scans for available
networks and automatically connects
when possible. If your smartphone does
not automatically connect and the
Configure Wireless Networks screen
appears, highlight the network you
want, and press Connect (left softkey).
Wi-Fi was off: A notification appears
listing three available networks. If the
network you want appears, highlight it
and press OK (left softkey) to connect. If
the network you want does not appear,
select Show all networks, highlight the
network you want, and press Connect
(left softkey).
2When the connection message
appears, press Dismiss (right softkey).
Some locations, such as airports or coffee
shops, provide an open network but charge
a fee to use it. After you connect your
smartphone to the network, you need to
open Internet Explorer Mobile and register
TIP
To dismiss the notification without
connecting to a network, press Menu (right
softkey) and select Dismiss. To turn off the
notification feature, press Menu (right softkey)
and select Don’t show this message again.
You can turn the feature back on later (see
Customizing advanced Wi-Fi settings).
TIP
Narrow the list of networks that appear on
the Configure Wireless Networks screen by
selecting Networks to access and then
selecting Only access points or Only
computer-to-computer.
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with the Wi-Fi service provider before you
can check email or browse the web.
Connecting to a secure network
To set up a connection to a secure network
for the first time, do the following:
1Press Wi-Fi (on the side of your
smartphone near the stylus slot). What
happens next depends on the state of
Wi-Fi before you pressed the button:
Wi-Fi was already on: Your
smartphone scans for available
networks and automatically connects
when possible. If your smartphone does
not automatically connect and the
Configure Wireless Networks screen
appears, highlight the network you
want, and press Connect (left softkey).
Wi-Fi was off: A notification appears
listing three available networks. If the
network you want appears, highlight it
and press OK (left softkey) to connect. If
the network you want does not appear,
select Show all networks to open the
Configure Wireless Networks screen,
highlight the network you want, and
press Connect (left softkey).
NOTE As you continue with this
procedure, some screens are not
displayed, and you can skip those steps.
2Enter the following settings and press
Next (right softkey):
Network name: Specifies the SSID
provided by the system administrator.
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Connects to: Sets whether this
connection connects to the Internet or
to Work. (You may need to select Work
to access a corporate intranet.)
This is a hidden network: Sets
whether the network broadcasts its
name. Check this box to connect to
hidden networks now and in the future.
This is a device-to-device (ad-hoc)
connection: Leave this box unchecked
to connect to a Wi-Fi access point
(network). Check this box if you’re
connecting to another device.
3Enter the following settings and press
Next (right softkey):
Authentication: Sets the method used
to identify devices that connect to the
network:
•Open: Indicates that the network
uses open authentication.
•Shared: Indicates that the network
uses shared authentication.
•WPA: Indicates that the network is a
WPA network that uses 802.1x
protocols.
•WPA-PSK: Indicates that the network
is a WPA network that requires a
password that is shared between the
network and your smartphone. This
password is also known as a
preshared key (PSK).
•WPA2: Indicates that the network
provides government-grade security
with an AES encryption algorithm.
•WPA2-PSK: Indicates that the
network is a WPA2 network that
requires a preshared key (password).
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Data Encryption: Sets the encryption
method. (The options in this list vary
based on your Authentication setting.)
•Disabled: Turns data encryption off.
•WEP: Turns on the Wired Equivalent
Privacy encryption method.
•TKIP: Turns on the Temporal Key
Integrity Protocol encryption method.
This method is often used to encrypt
WPA and WPA-PSK connections.
•AES: Turns on the Advanced
Encryption Standard protocol. (This
method is often used to encrypt
WPA and WPA-PSK connections.)
The key is automatically provided:
Indicates whether you need to specify
the network key and key index provided
by your system administrator, or
whether the network provides this
information. The availability of these
options varies based on your
Authentication and Data Encryption
settings.
4Enter the following settings and press
Finish (right softkey):
Use IEEE 802.1x network access
control: Lets you set these parameters
if required by the network.
EAP type: Specifies the Extensible
Authentication Protocol type.
5Press OK .
Disconnecting from a network
To disconnect from a Wi-Fi network, do
one of the following:
•To save any settings you entered, so
that your smartphone automatically
connects to this network the next time
you are within range and the Wi-Fi
feature is turned on, press and hold
Wi-Fi to turn off the Wi-Fi feature.
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•To remove the network settings from
memory, so that your smartphone does
not automatically connect to this
network the next time you are within
range and the Wi-Fi feature is turned on,
press Menu (right softkey) and select
Remove Settings.
Customizing Wi-Fi settings
1Press Start and select Settings.
2Select the Connections tab, and then
select Wi-Fi Prefs . The Main and
Advanced tabs show the status of the
Wi-Fi feature and display information
about an active Wi-Fi connection.
3Select the Power Mode tab and set any
of the following:
Power Save Mode: Adjusts power
consumption between maximizing
network connection performance and
maximizing battery life.
Connection: Sets when the Wi-Fi
feature is on and when your
smartphone attempts to search for
networks.
•On button press: Leaves the Wi-Fi
feature off until you press Wi-Fi
to turn it on. After you turn the Wi-Fi
feature on, your smartphone searches
for available networks. If a network to
which you previously connected is
available, your smartphone
automatically connects to that
network.
•Always On: Leaves the Wi-Fi feature
on, and your smartphone searches for
available networks whenever the
screen is awake. If a network to which
you previously connected is available,
your smartphone automatically
connects to that network. When this
mode is enabled, you can prevent
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your smartphone from searching for
networks by pressing and holding
Wi-Fi to turn the Wi-Fi feature
off.
4Select the LEAP tab and do any of the
following:
Create a new LEAP entry: Select New.
A LEAP entry is a security feature that
protects the WEP key.
Modify an existing entry: Highlight the
entry and select Modify. Enter the new
information.
Delete an entry: Highlight the entry
and select Delete.
5Select the Enroll tab and set any of the
following:
NOTE Ask your network administrator for
the username, password, and server name
for the Wi-Fi network you want to access.
User: Specifies your username for this
Wi-Fi network.
Password: Specifies the password
associated with the username you
specified on this screen.
Server: Specifies the name of the
Internet Information Server (IIS) that
stores the security certificate
information for this Wi-Fi network.
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Retrieve Certificate: Obtains a
certificate based on the information
your entered.
6Press OK .
Customizing advanced Wi-Fi settings
1Press Start and select Settings.
2Select the Connections tab, and then
select Wi-Fi .
3On the Wireless tab, press Menu (right
softkey) and select Advanced.
4Select either of the following:
Turn on available network
notification: Sets whether a list of
networks appears when you turn on the
Wi-Fi feature.
Turn off Wi-Fi if not connected in:
Sets the time interval for turning off the
Wi-Fi feature if your smartphone does
not connect to a network.
5Press Save (right softkey).
6Press OK .
Customizing network adapter settings
1Press Start and select Settings.
2Select the Connections tab, and then
select Wi-Fi .
3Select the Network Adapters tab and
set any of the following:
My network card connects to: Sets
the default network connection type for
your smartphone: Work or The
Internet.
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Tap an adapter to modify settings:
Lets you edit network adapter
information. Select the adapter you
want, and then select either of the
following tabs:
•IP Address: Sets whether the server
assigns an IP address, or whether you
enter a specific IP address.
•Name Servers: Lets you enter the
addresses of primary and alternate
DNS and WINS servers.
4Press OK .
Connecting to
devices with
Bluetooth®
wireless technology
With the Bluetooth® wireless technology
on your smartphone, you can connect to a
number of Bluetooth devices such as a
headset or hands-free car kit, as well as to
other phones, handhelds, or piconets.
When you connect to another device, you
create a partnership (also referred to by
terms such as trusted pair, trusted device,
or pairing) with that device. If your
computer is enabled with Bluetooth
wireless technology, you can also
synchronize wirelessly or use your phone
as a wireless modem.
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You can create a list of Bluetooth devices
that you trust to communicate with your
smartphone. When communicating with
trusted devices, your smartphone skips the
discovery process and creates a secure link
as long as the device is within range.
Bluetooth range is up to 30 feet
(10 meters) in ideal conditions.
Performance and range are affected by
physical obstacles, radio interference from
nearby electronic equipment, and other
factors.
When you configure a headset (see
Connecting to a Bluetooth® hands-free
device), the headset is automatically added
to your trusted device list. Follow the steps
in this section to add other devices to your
trusted device list, such as your computer.
Entering basic Bluetooth settings
1Press Start and select Settings.
2Select the Connections tab, and then
select Bluetooth.
3Select the Mode tab and check the Tu r n
on Bluetooth box.
KEY
TERM
Partnership Two devices—for
example, your smartphone and a hands-free
device—that can connect because each
device finds the same passkey on the other
device. After you form a partnership with a
device, you don’t need to enter a passkey to
connect with that device again.
KEY
TERM
Piconet An ad-hoc network of
devices that uses Bluetooth wireless
technology to connect one master device with
up two seven active slave devices.
DID
YOU
KNOW
?
Check your battery level before
establishing a Bluetooth connection. If the
battery level is low, you can’t make a
Bluetooth connection.
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4Check or uncheck the Make the device
visible to other devices box.
Check this box to allow Bluetooth
devices that are not on your Trusted
Device list to request a connection with
your device. Your device remains
accessible to other devices until you
uncheck the box.
Requesting a connection with another
Bluetooth device
1If necessary, prepare the device with
which you want to connect to accept a
new connection. Check the device’s
documentation for details. Be sure to
find out if the device has a predefined
passkey that you need to enter on your
smartphone in step 8.
2On your smartphone, press Start
and select Settings.
3Select the Connections tab, and then
select Bluetooth.
4Select the Mode tab and check the Tu r n
on Bluetooth box.
5Select the Devices tab, and then select
Add new device.
6Wait for your smartphone to search for
devices and to display the device list.
DID
YOU
KNOW
?
You can also turn the
Bluetooth feature on and off from your Today
screen. Select your wireless service provider
name or Phone off to open Comm Manager,
select Bluetooth, and then press Exit (left
softkey).
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7Highlight the device with which you
want to connect, and press Next (right
softkey). If the device you want does
not appear, select Refresh.
8Enter an alphanumeric passkey
between 1 and 16 characters long and
press Next (right softkey).
IMPORTANT Some hands-free devices
have a predefined passkey. If your device
has a predefined passkey, you can find it in
the documentation for that device. Other
devices provide a screen where you enter
a passkey that you make up. In either case,
you must use the same passkey on both
your smartphone and the other device. We
recommend that, where possible, you
make up a passkey of 16 alphanumeric
characters (letters and numerals only) to
improve the security of your smartphone.
The longer the passkey, the more difficult it
is for the passkey to be deciphered.
9If the passkey is not built-in, enter the
same passkey on the other Bluetooth
device.
10 Press Done (left softkey).
You can now communicate with this
device whenever it is within range and
the Bluetooth feature on your
smartphone is turned on. The range
varies greatly depending on
environmental factors. The maximum is
about 30 feet (10 meters).
Accepting a connection from another
Bluetooth device
1Press Start and select Settings.
2Select the Connections tab, and then
select Bluetooth.
3Select the Mode tab and check the Tu r n
on Bluetooth box.
TIP
To delete the established partnership with
a device, go to the Bluetooth Settings screen
and select the Devices tab. Highlight the
connection you want to remove, press and
hold Center on the 5-way, and then select
Delete. Select Ye s to confirm the deletion.
The deleted device can no longer
automatically connect with your smartphone.
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4If you have already set up a partnership
with the transmitting device, your
smartphone is ready to receive the info.
If you haven’t set up a connection,
check the Make this device visible to
other devices box to let the device find
your smartphone and request a
connection.
5When prompted to add this device,
select Ye s .
6Enter the same passkey on your
smartphone and on the Bluetooth
device.
7(Optional) To give the partnership a
more meaningful name, select Display
Name and enter a new name.
8Press Finish (right softkey).
9When your smartphone is receiving
info, a notification tells you that a
transmission is in progress. To stop the
transmission, press Cancel (right
softkey). To close the notification, press
Hide (left softkey).
Using your device as
a modem
Your smartphone comes with software that
allows you to use it as a modem to connect
your computer to the Internet. To use the
software, refer to the instructions provided
by your wireless service provider.
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179
Your photos, videos, and
music
9
Do you have a wallet bulging with photos of friends, family,
pets, and your most recent vacation?
Are you tired of carrying both your MP3 player and your phone?
You r Tr eo™ Pro Smartphone by Palm solves both problems. You
can keep your favorite photos—videos, too—right on your
smartphone. And there’s no need to carry an expensive MP3
player, because you can play music on your smartphone.
Simply transfer songs onto your smartphone or an expansion
card (sold separately) and then listen through your stereo
headphones.
Benefits
•Never be far from your favorite
people, places, and songs
•Arrange your photos, videos, and
songs
•Avoid having to use a separate
photo viewer, MP3, CD, or
mini-disc player
In this chapter
Synchronizing your pictures, videos, and music. . . . . . . . . . . . . . . . 181
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Pictures & Videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
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Synchronizing your
pictures, videos, and
music
You can synchronize pictures, videos, and
music files between your smartphone and
your computer so that changes you make
show up on both your computer and your
smartphone. How synchronization happens
depends on two conditions:
Operating system: Do you use Windows
XP or Windows Vista®?
Sync direction: Are you transferring files
from your smartphone to your computer, or
from your computer to your smartphone?
NOTE The following procedures do not
apply to Windows Media Player. To sync
files that are in a Windows Media Player
library on either your smartphone or your
computer, see Synchronizing Windows
Media Player library files.
For information about installing desktop
sync software and about synchronizing
with your computer, see Installing Desktop
Sync Software: Windows XP and Windows
Vista.
Windows XP
NOTE We strongly recommend using
Windows Media Player for synchronizing
music files.
Do the following to synchronize pictures,
videos, and music files that you originally
captured on or copied to your smartphone.
BEFORE YOU BEGIN Turn on the option to
synchronize files (see Changing which
applications sync).
1Sync as you normally would with the
desktop sync software.
2To find synchronized pictures, videos,
and music on your computer, go here:
C:\Documents and
Settings\<Username>\My
Documents\Treo My Documents. This
folder has subfolders for My Music, My
Pictures, and My Videos.
Do the following to synchronize pictures,
videos, and music files that originate on
your computer.
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1Connect your smartphone to your
computer with the USB cable.
NOTE Most ActiveSync® desktop software
options are available only when your
smartphone is connected to your
computer.
2On your computer, double-click the
ActiveSync icon in the taskbar in
the lower-right corner of your computer
screen to open the ActiveSync desktop
software window.
3Under Information Type, double-click
Files to view a list of all synchronized
files.
4Do either of the following:
•To copy a file from your computer to
your smartphone, click Add, browse
to and highlight the file, and then click
Open.
•To delete a file from the Treo My
Documents folder on your computer
and from your smartphone, highlight
the file name and click Remove.
NOTE If you receive an error while
synchronizing files, make sure that all the
files you’re trying to sync are closed on
both your computer and your smartphone.
TIP
If the ActiveSync icon does not appear in
the taskbar, click Start > Programs >
Microsoft ActiveSync to open the
ActiveSync window.
TIP
If Files doesn’t appear under Information
Type, open the Tools menu and select
Options. Make sure the Files box is checked.
TIP
If a Treo My Documents sync folder has
been created on your computer, you can also
synchronize by dragging files into the
appropriate subfolder under that folder.
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Windows Vista
NOTE We strongly recommend using
Windows Media Player for synchronizing
music files.
Do the following to synchronize pictures,
videos, and music files that you originally
captured on or copied to your smartphone.
1Connect your smartphone to your
computer, using the USB cable.
2To find synchronized pictures, videos,
and music on your computer, go to
Start > Documents > Documents on
<User>’s Treo Pro. This folder has
subfolders for My Music, My Pictures,
and My Videos.
3On your computer, click Start > All
Programs > Windows Mobile Device
Center.
4Select Connect without setting up
your device.
5Select Pictures, Music and Video.
6Select X new pictures/video clips are
available for import.
To synchronize pictures, videos, and music
files that originate on your computer, use
Windows Media Player (see Synchronizing
Windows Media Player library files).
Camera
Your smartphone comes with an
easy-to-use, built-in, 2-megapixel camera
with up to 8x digital zoom. You can use the
camera to take and view pictures and
videos and send them to your friends and
family. To add a personal touch to your
smartphone, use your pictures as your
Today screen background and as caller ID
images, or use your videos to create video
ringtones.
You can receive and view pictures and
videos, and send pictures and videos as
attachments or multimedia messages (see
Sending a picture or video). Or add a
picture to a contact (see Adding a contact).
You can also move pictures and videos to a
computer by synchronizing your
smartphone with your computer.
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Selecting camera modes
By default, the camera on your smartphone
is in picture mode, to capture standard
still images (see Taking a picture). You can
change modes to any of the following:
To switch camera modes, do the following:
1Press and hold the Side button.
2Press Left or Right until the icon
for the mode you want appears in the
upper-left corner of the screen.
*Mode icon
Taking a picture
By default, pictures are stored in the My
Pictures folder on your smartphone. If you
want to store your pictures on an
expansion card, you can change where
pictures are stored (see Customizing your
Camera settings). For information on
accessing your pictures on your computer,
see Windows XP or Windows Vista.
Video: Captures video clips.
MMS video: Captures video
clips suitable for sending as
attachments to multimedia
messages.
Contacts picture: Captures still
images and immediately gives
you the option to assign them to
a contact.
Panorama: Captures a
sequence of still images
continuously and allows you to
combine them into a panoramic
view.
Sports: Captures a sequence of
3, 5, 7, or 10 still images with a
single button press.
Burst: Captures a sequence of
up to 30 still images while you
hold down the Center button.
*
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1Press and hold the Side button.
2Aim your smartphone as you would any
camera to frame your subject in the
smartphone screen.
3(Optional) If the onscreen controls are
not displayed, press Up to display
the controls, and tap the screen with
the stylus to open the Quick Settings.
Tap any of the following settings
repeatedly to toggle among the options
for that item:
Resolution: Sets the image quality.
White balance: Specifies the light
conditions.
Brightness: Sets the brightness level.
DID
YOU
KNOW
?
Pictures are captured and
stored in 16-bit color, JPG format. Resolution
settings range from a low end of QQVGA (120
x 160 pixels) to a high end of 2 megapixels
(1600 x 1200 pixels). You can change the
default setting. See Customizing your Camera
settings for details.
TIP
If you see the Video or MMS Video icon in
the upper-left corner of the screen, press Left
or Right on the 5-way until one of the camera
icons appears.
TIP
When the Quick Settings are open, press
Left or Right on the 5-way to adjust the
brightness setting. If you use the stylus, tap
the + or - icon to increase or decrease the
brightness setting.
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Storage: Specifies whether to save the
picture to your smartphone or to an
expansion card (sold separately)
inserted into your smartphone. The
expansion card option appears only if
you have an expansion card inserted
into your smartphone.
Self-timer: Lets you set a self-timer
with a delay of 2 seconds or 10
seconds.
4(Optional) In all modes except picture
mode, with the controls displayed,
press Up or Down to change the
zoom level. The zoom indicator appears
on the left side of the screen.
5Do the following for the mode you are
using:
Picture or Contacts picture: Press
Center to capture the picture or
start the self-timer.
Panorama: Press Center for each
picture you want to take.
Sports: Press and hold Center
while following the movement of your
subject.
Burst: Press and hold Center while
the camera takes consecutive shots.
6Hold your smartphone still until the
picture is rendered. After the picture has
been captured, it appears on the Review
screen. Select one of the following:
NOTE In Contacts picture mode only, a
prompt appears, asking if you want to
assign the picture to a contact. Select Ye s ,
and then select a contact from the list or
TIP
You can set additional options for the
camera (see Customizing your Camera
settings).
Go back to the Camera screen to
take another picture.
Delete the picture.
Send the picture as an attachment
to a multimedia or email
message.
View the picture in the Pictures &
Videos application (see Pictures &
Videos).
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press New (left softkey) to create a new
contact for the picture.
Recording a video
Videos can be any length, provided you
have enough storage space available. By
default, videos are stored in the My
Pictures folder on your smartphone. If you
want to store your videos on an expansion
card (sold separately), see Customizing
your Camera settings to change where
videos are stored. For information on
accessing your videos on your computer,
see Windows XP or Windows Vista.
1Press and hold the Side button.
2Press Left or Right until the video
or MMS video icon appears
in the upper-left corner of the screen.
3Adjust the position of your smartphone
until you see the subject you want to
record on the screen.
4(Optional) If the onscreen controls are
not displayed, press Up to display
the controls, and tap the screen to open
the Quick Settings. Tap any of the
following settings repeatedly to toggle
among the options for that item:
Resolution: Sets the image quality.
White balance: Specifies the light
conditions.
Brightness: Sets the brightness level.
Storage: Specifies whether to save the
video to your smartphone or to an
expansion card (sold separately)
inserted into your smartphone. The
expansion card option appears only if
you have an expansion card inserted
into your smartphone.
TIP
Check the Don’t show again box to turn
off the prompt. If you turn the prompt off, you
cannot save a picture to contacts. To turn the
prompt back on, see Customizing your
Camera settings.
TIP
When the Quick Settings are open, press
Left or Right on the 5-way to adjust the
brightness setting. If you use the stylus, first
tap the + or - icon to specify whether you
want to increase or decrease the brightness
setting.
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5(Optional) With the controls displayed,
press Up or Down to change the
zoom level. The zoom indicator appears
on the left side of the screen.
6Press Center to start recording.
7When you have finished recording,
press Center to stop recording.
8After the video has been captured, it
appears on the Review screen. Select
one of the following icons:
Customizing your Camera settings
1Press and hold the Side button.
2Tap the Menu icon.
3On the Capture Settings tab, set any of
the following options. Not all options
appear in all camera modes.
Effect: Sets a special effect such as
grayscale or sepia.
Time Stamp (camera, sports, and
burst modes only): Sets whether the
date and time are displayed on your
captured pictures.
Direction (panorama mode only):
Sets the direction in which images are
to be combined into a panorama.
TIP
You can set additional options for the
camera (see Customizing your Camera
settings).
Go back to the Camera screen to
capture another video.
Delete the video.
Send the video as an attachment
to a multimedia or email
message.
View the video in Windows Media
Player Mobile (see Playing media
files on your smartphone).
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Stitch Count (panorama mode only):
Sets the number of pictures that you
want to be combined.
Capture Speed (sports and burst
modes only): Sets the speed for
capturing still pictures.
Snapshots (sports mode only): Sets
the number of shots to be captured
with each press of Center .
Quality: Sets the JPG image quality for
still pictures.
Metering Mode: Sets whether the
camera measures the amount of light
around the center of the image or the
average amount of light around the
entire image to determine the best
exposure value.
Storage: Sets whether to save items to
your smartphone or to an expansion
card (sold separately).
4Select the Advanced tab and set any of
the following options. Not all options
appear in all camera modes.
Capture Format: Sets the format you
want for captured still images.
Shutter Sound: Sets whether the
camera makes a sound when you press
Center .
Grid (camera mode only): Sets
whether an onscreen grid appears to
help position the subjects of still
pictures.
Keep Backlight: Sets whether to turn
the backlight on or off when using the
camera. This overrides your smartphone
backlight settings when you are using
the camera.
Review Duration: Sets the time length
that a captured picture or image is
displayed before it is automatically
saved and you return to the Camera
screen. Select No Limit if you don’t
want a time limit. Select No Review if
you want captured items to be saved
immediately.
Flicker Adjustment: Sets the rate to
reduce flicker on the camera screen.
Record with Audio (video and MMS
video modes only): Sets whether to
include audio when recording.
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Prefix: Sets whether to include the date
or the date and time as the prefix in the
file names of captured items. When
Default is selected, the prefix for
pictures is IMAGE and the prefix for
videos is VIDEO.
NOTE If you save pictures to an expansion
card (sold separately), you cannot select a
prefix. Pictures saved to a card are always
given the IMAGE prefix.
Counter: Resets the file-naming
counter to 1.
Recording Limit (video mode only):
Sets whether there is a maximum size
or length for recorded videos.
Image Properties: Adjusts properties
such as contrast, saturation, hue, and
sharpness for capture images. After you
select the property you want, press
Right or Left to increase or
decrease the value.
Show Reminder (Contacts picture
mode only): Sets whether an alert
appears, asking whether you want to
assign the captured picture to a contact.
5Press OK .
Pictures & Videos
Viewing a picture
In addition to viewing the pictures you
capture with the built-in camera, you can
view pictures captured on many popular
digital cameras or downloaded from the
Internet. Your smartphone supports the
following picture formats:
•JPG
•PNG
•BMP
•GIF
1Press Start and select Pictures &
Videos.
2If your pictures are not displayed in
Thumbnail View, tap the Show list in
the upper-left corner, select My
Documents, and then select My
Pictures.
3Select the picture you want to view.
4Press OK to return to Thumbnail
View.
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Viewing a video
In addition to viewing the videos you
capture with the built-in camera, you can
view videos captured on many popular
digital cameras or streamed from
websites. Your smartphone supports and
streams the following types of video files:
•MPEG-4
•3GPP2
•3GPP
•WMV, WMA, AVI
•RTSP Streaming
1Press Start and select Pictures &
Videos.
2If your pictures are not displayed in
Thumbnail View, tap the Show list in
the upper-left corner, select My
Documents, and then select My
Videos.
3Select the video you want to view. For
more info on viewing videos, see
Playing media files on your smartphone.
4Press OK to return to Thumbnail
View.
Viewing a slide show
1Press Start and select Pictures &
Videos.
2Press Menu (right softkey) and select
Play Slide Show. The slide show plays
automatically.
3Press Center to display the slide
show toolbar, which includes the
following options: Rotate , Play ,
Pause , Reverse , Forward ,
and Stop the slide show.
Sending a picture or video
You can send a picture or video to other
picture-enabled mobile smartphone
devices or to an email address by attaching
the picture or video to a message.
You cannot send copyrighted pictures or
videos that appear with a lock icon in
Thumbnail View.
1Highlight the picture or video you want
to send.
TIP
To view pictures or videos in a different
folder, tap the Show list in the upper-left
corner, and then select the album you want to
view.
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2Press Menu (right softkey) and select
Send.
3Select the option you want to use to
send the picture or video: an email
account, a multimedia message (MMS),
or a voice multimedia message
(VoiceMail).
4When the Messaging application opens,
address and send the message
(see Creating and sending an email
message or Creating and sending a
multimedia message).
Creating a caller ID picture
You can add a picture to a contact entry
when you create the entry (see Adding a
contact). Follow these steps if you want to
add a picture to an existing contact, or to
replace an existing contact’s picture.
1Highlight the picture you want to use as
a caller ID picture.
2Press Menu (right softkey) and select
Save to Contact.
3Select the contact to whom you want to
assign the picture, or press New (left
softkey) to create a new contact to
whom you want to assign the picture.
Organizing pictures and videos
You can move or copy pictures and videos
to other folders or between your
smartphone and an expansion card.
1Highlight the picture or video you want
to move or copy.
2Do one of the following:
Move the picture or video: Press
Menu (right softkey) and select Edit >
Cut.
Copy the picture or video: Press
Menu (right softkey) and select
Edit >Copy.
TIP
You can also beam an item to a nearby
device. Press Menu (right softkey) and select
Beam.
TIP
If you have set up Windows Live on your
smartphone (see Using Windows LiveTM), you
can send a picture to the web storage space
of your Windows Live account. From there,
you can share the picture with other web
users. Highlight the picture, press Menu (right
softkey), and select Send to your space.
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3Tap the Show list in the upper-left
corner, and select the location where
you want to place the picture or video.
4Press Menu (right softkey) and select
Edit > Paste.
You can also view a specific folder or
expansion card and arrange the pictures
and videos by name, date, or size.
1Tap the Show list in the upper-left
corner, and select the folder you want to
view.
2Tap the Sort By list in the upper-right
corner, and select the sort method:
Name, Date, or Size.
Using a picture as the Today screen
background
1Highlight the picture you want to use.
2Press Menu (right softkey) and select
Set as Today Background.
3Select the Transparency level list and
select the appropriate level. Use a
higher percentage for a more
transparent picture and a lower
percentage for a more opaque picture.
4Press OK to return to Thumbnail
View.
Editing a picture
For more extensive edits, download your
picture or video to your computer and edit
it in your favorite graphics program. Then
sync the picture or video back to your
smartphone.
1Select the picture you want to edit.
2Press Menu (right softkey) and select
Edit.
3Do any of the following:
•To rotate the picture 90 degrees,
press Rotate (left softkey).
•To crop the picture, press Menu (right
softkey) and select Crop. Tap and drag
the stylus to highlight the area to
crop. Tap inside the box to crop the
picture.
•To adjust the brightness and contrast
levels of the picture, press Menu
(right softkey) and select
AutoCorrect.
TIP
To create a new location for storing the
picture or video, press Menu (right softkey)
and select Edit > New Folder.
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•To undo an edit, press Menu (right
softkey) and select Undo.
•To cancel all unsaved edits you made
to the picture, press Menu (right
softkey) and select Revert to Saved.
4To save your edited picture, press Menu
(right softkey) and select Save As. Enter
a new name for the picture and press
OK .
Deleting a picture or video
1Highlight the picture or video you want
to delete.
2Press Menu (right softkey) and select
Delete.
3Select Ye s to confirm the deletion.
Renaming a picture or video
1Highlight the picture or video you want
to rename.
2Press Menu (right softkey) and select
Tools > Properties.
3Enter a new name for the picture or
video.
4Press OK to return to Thumbnail
View.
Customizing picture playback settings
1Press Start and select Pictures &
Videos.
2Press Menu (right softkey) and select
To o l s > Options.
3On the General tab, set any of the
following options:
Use this picture size: Sets the size of
pictures you send with the Messaging
application.
When rotating a picture, rotate 90
degrees: Sets the direction in which
pictures rotate.
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4Select the Slide Show tab, and set any
of the following options:
During slide shows, optimize for
viewing: Sets whether pictures are
optimized for portrait or landscape
format during slide shows.
Play screensaver when connected to
my PC and idle for 2 minutes: Sets
whether the pictures in your My
Pictures folder are used as a
screensaver when your smartphone is
connected to your computer and
ActiveSync® desktop software is not
running.
5Press OK to return to
Thumbnail View.
Windows Media
Player Mobile
Windows Media Player Mobile can play
music, audio, and video files that are
stored on your smartphone or on an
expansion card (sold separately) in any of
the following file formats:
•WMA
•WMV
•MP3
•3GP
•AAC
•AAC+
•MPEG-4
IMPORTANT You must have QuickTime
Player version 6.5 or later installed on your
computer to play videos recorded by your
smartphone. You can download the videos
DID
YOU
KNOW
?
You can also download
animated GIF files and view them in Internet
Explorer Mobile.
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from an expansion card or you can click the
video thumbnail after synchronizing the
files.
You can listen to these music, audio, and
video files through the speaker on the back
of your smartphone or through stereo
headphones.
Synchronizing Windows Media Player
library files
Use the Sync feature in the desktop
version of Windows Media Player to
transfer digital music, audio, video, and
playlist files between your computer and
an expansion card or your smartphone.
Using the Sync feature ensures that the
files are transferred correctly.
BEFORE YOU BEGIN Do the following:
•Be sure you have Windows Media
Player 10 or later installed on your
computer. On a Windows XP computer,
Windows Media Player 10 must be
installed on your computer before you
install ActiveSync desktop software.
You can install ActiveSync desktop
software from your smartphone. (If you
are having trouble, see My video and
music files won’t sync.) If you need to
install Windows Media Player, you can
download it for free from
microsoft.com.
NOTE Windows Media Player 11 is already
installed on Windows Vista computers.
•To sync Windows Media Player files
with your computer, set the Media sync
option on your smartphone (see
Changing which applications sync).
1On your computer, open Windows
Media Player.
2(Optional) If you’re transferring media
files to an expansion card, insert an
expansion card into your smartphone.
3Connect your smartphone to your
computer with the USB cable.
4Do one of the following:
Windows Media Player 10: When the
Device Setup Wizard opens on your
computer, click Automatic. Check the
TIP
For tips on using the desktop version of
Windows Media Player, go to the Help menu
in Windows Media Player on your computer.
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Customize the playlists that will be
synchronized box.
Windows Media Player 11: Select the
arrow below the Library tab, and then
select the type of item you want to
synchronize: pictures, music, or videos.
Select the arrow below the Sync tab,
and then select Tr e o > Set Up Sync.
Check the Sync this device
automatically box. To sync with an
expansion card, select the arrow below
the Sync tab, and then select Storage
Card > Set Up Sync.
5Select the playlists you want to sync.
On a Windows Vista computer, select
the All Photos and All Videos playlists
to synchronize pictures and videos
between your smartphone and your
computer.
NOTE If the playlist you want does not
appear, the items you want to synchronize
may reside in a folder that does not sync
with Windows Media Player. Sync those
items by following the correct sync
procedure described in Synchronizing your
pictures, videos, and music.
6Click Finish to begin the transfer. If you
are transferring files to an expansion
card, be patient; transferring media files
to an expansion card can take several
minutes.
To find your synchronized files, update the
library in Windows Media Player. The files
appear in the updated libraries.
Playing media files on your smartphone
1Press Start > Programs and select
Windows Media.
2If the Library screen is not displayed,
press Menu (right softkey) and select
Library.
3Tap the Library list in the upper-left
corner, and select the library you want
to use.
4Select the category containing the
media file you want to play. Continue
selecting categories until the list of
individual items (videos, songs, albums,
or artist names) appears.
TIP
To play a file that is not in a library, go to
the Library screen, press Menu, and select
Open File.
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5Select the item you want to play (such
as a song, album, or artist name).
6Press Play (left softkey). See the next
page for playback controls.
7Press Menu (right softkey) and select
any of the following during playback:
Library: Displays the Library screen so
you can select a different song to play.
Shuffle/Repeat > Shuffle: Plays the
Now Playing playlist in random order. A
checkmark appears next to this
command when it is on.
Shuffle/Repeat > Repeat: Plays the
Now Playing playlist repeatedly. A
checkmark appears next to this
command when it is on.
Stop: Ends playback.
Playback controls
Use any of the following onscreen controls
during playback:
or Center plays the current file.
or Center pauses the current file.
or Left skips to the beginning of the
current file or to the previous file.
or Right skips to the next file.
sets the point from which playback
begins. Tap and drag the slider to change
the current position.
or Volume button increases the
volume level.
or Volume button decreases the
volume level.
turns the sound on or off.
displays a video using the full screen.
displays a website where you can find
music and videos to play.
indicates the rating of the current file.
Select the star to change the rating.
TIP
If you can’t find an item you want, update
the library (see Working with libraries).
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Working with libraries
A library represents each of the storage
locations available to Windows Media
Player Mobile, such as your smartphone
(My Device) or an optional expansion card,
sold separately (My Storage Card). Each
library contains links to the media files in
that location. Windows Media Player
Mobile usually updates the My Device
library automatically, but you must
manually update the My Storage Card
library.
1Press Start and select Windows
Media Player.
2If the Library screen is not displayed,
press Menu (right softkey) and select
Library.
3Press Menu (right softkey) and select
Update Library.
4Wait for the files to be added, and then
select Done.
Working with playlists
A playlist is a list of media files that play in
a specific order. You can use playlists to
group audio files together or video files
together for convenient playback. For
example, in the desktop Windows Media
Player, you can create a playlist of upbeat
songs for when you exercise and a playlist
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You can play streaming files
from the web. To play an MMS (Microsoft
Media Streaming) file, press Menu on the
Library screen and select Open URL. Select
URL and enter the website address, or select
History and select a site you’ve visited
before.
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If you close the Windows
Media Player Mobile window, your music
continues to play in the background.
TIP
If you don’t see a media file that you
added, manually update the library.
TIP
To delete an item from a library, highlight
the item and then press and hold Center on
the 5-way to open the shortcut menu. Select
Delete from Library, and select Ye s to
confirm the deletion.
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If you move files between your
smartphone and an expansion card, be sure to
update your libraries, or you won’t be able to
see the files in their new location.
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of soothing songs for a long flight. When
you synchronize, your favorite playlists are
automatically copied to your smartphone.
Your playlists appear in your libraries (in the
My Playlists category).
A temporary playlist, called Now Playing,
appears on the Now Playing menu. It lists
the currently playing file, as well as any
files that are queued up to play next. You
can add to, modify, or clear the files on the
Now Playing playlist.
1Go to the Now Playing screen:
•If you are on the Library screen,
select the Now Playing category.
•If you are on the Playback screen,
press Now Playing (left softkey).
2Do any of the following:
•To move a file up or down one slot,
highlight the file and select Move
Up or Move Down .
•To add a file, select Add , highlight
the file, press Menu (right softkey),
and select Queue Up.
•To delete a file from the playlist,
highlight the file and select
Remove .
•To view more info about a file,
highlight the file and select
Properties .
•To remove all items from the Now
Playing playlist, press Menu (right
softkey) and select Clear Now
Playing.
TIP
You can also move a file in the Now
Playing playlist by tapping and dragging it to a
new position.
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Customizing Windows Media Player
Mobile
1If you are on any screen other than the
Playback screen, press OK to go to
the Playback screen.
2Press Menu (right softkey) and select
Options.
3On the Playback tab, you can set the
following option:
Show time as: Sets whether the time
remaining or the time elapsed appears
in the Playback screen.
4Select the Video tab and set one of the
following options:
Play video in full screen: Sets whether
videos automatically play in full screen
format.
Scale to fit window: Sets whether
videos are automatically scaled to fit the
Playback screen.
5Select the Network tab and set the
following options:
Protocol: Enables and disables the
available protocols. You must select at
least one protocol. You can also set a
UDP Port.
Internet connection speed: Specifies
the speed of your network connection,
and specifies whether you want the
device to detect connection speed.
6Select the Library tab and set whether
you want to see the Library or Playback
screen when you open Windows Media
Player Mobile.
7Select the Skins tab and select
Previous or Next to set the player’s
background.
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8Select the Buttons tab to change any of
the available button settings:
•To assign a button, highlight the item
you want to set, select Assign, and
press the button you want to use for
that item.
•To restore an item’s factory setting,
highlight the item and select Reset.
•To unassign an item, highlight the
item and select None.
9Press OK .