Panasonic of North America 96NBL-C230 2.4 GHz Wireless Network Camera User Manual 2

Panasonic Corporation of North America 2.4 GHz Wireless Network Camera 2

Contents

User Manual 2

Operating InstructionsNetwork CameraIndoor Use OnlyModel No. BL-C210 (Wired Type)BL-C230 (Wireless/Wired Type) BL-C230A BL-C230CE BL-C230E BL-C210A BL-C210CE BL-C210EPlease read this document before using the product, and save this document for future reference.Panasonic Network Camera Website: http://panasonic.net/pcc/ipcam/
Main FeaturesOn-site and remote camera monitoringCamera images can be monitored from a PC, both on-site and over the Internet. You can even use your mobilephone to view still images when you’re out of the house.H.264, MPEG-4, and Motion JPEG (MJPEG) supportLive camera images can be viewed and buffered (i.e., stored in memory) in H.264, MPEG-4, and JPEG(MJPEG) formats, allowing you to select the video format that best suits your needs.Built-in sensor (human detection sensor)The camera features a built-in pyroelectric infrared sensor, which uses infrared rays to detect temperaturedifferences within its range that are emitted naturally by people, animals, etc. The sensor can be used to triggerthe camera to buffer (i.e., temporarily store) camera images in its memory. You can view these images lateras desired. The sensor can also be used to trigger the camera to transfer images to someone or somewhere,by FTP, E-mail, or HTTP.Backlight Correction featureWhen this feature is enabled, the camera can automatically correct the contrast in dark areas of the cameraimage. This means even when there is backlight or a large amount of contrast in the image, the camera cancorrect the image to provide a more consistent, natural image.Audio featuresThe camera features a built-in microphone that allows you to monitor the audio while viewing live cameraimages using your PC.Detection featuresThe camera’s motion or sound detection feature allows you to buffer or transfer camera images when thecamera detects motion or sound in the camera image.Camera image buffering and playbackCamera images can be automatically buffered at specific times, when the camera’s external sensors(customer-provided) are triggered, or when the camera detects motion. You can program the camera to bufferthese camera images, and then you can play back these images later while accessing the camera or savethem to your PC. You can also program the camera to transfer images by E-mail or upload them to an FTP orHTTP server as they are being buffered.Digital zoomWhen viewing camera images from a PC, you can zoom up to 3´ (by length) and get a closer look. You canuse your mouse to zoom in and out simply.2 Operating InstructionsMain Features
Protecting your privacySimply press the camera’s PRIVACY button to hide the lens from view and protect your privacy. You can evenactivate the privacy mode while away from home.UPnP™ supportWhen connecting the camera to a UPnP™ compatible router, the camera’s network settings can beautomatically configured, making setup quick and easy. For more information, see Page 100.Viewnetcam.com supportAfter registering your camera with the Viewnetcam.com service, you can access the camera while away fromhome using an easy to remember Internet address of your choosing, such as ***.viewnetcam.com. Formore information, see Page 105.Multi-language supportAll camera pages can be displayed in English, French, German, Italian, Spanish, Russian, Simplified Chinese,and Japanese. The most commonly used camera pages can be displayed in Korean.Wireless connectivity (BL-C230 only)The BL-C230 supports wireless standards IEEE 802.11b and IEEE 802.11g, giving you the option of using thecamera in either wired or wireless mode. When used in wireless mode, WEP, WPA-PSK(TKIP), andWPA2-PSK(AES) support ensures that access to the camera is secure.Operating Instructions 3Main Features
Other InformationAbout this document•This document is written for both the BL-C210 (Wired Type) and the BL-C230 (Wireless/Wired Type).Available features and operations vary slightly depending on the model. You can confirm the model no. ofyour camera by checking the model no. printed on the front of the camera. Features and operations thatapply to a specific camera are indicated by model no. (for example, “BL-C230 only”) in this document.•The camera illustrations in this document depict the BL-C230A.•Model number suffixes (“A”, “CE”, and “E”) are omitted from the following model numbers shown in thisdocument, unless necessary.BL-C210A, BL-C210CE, BL-C210E, BL-C230A, BL-C230CE, BL-C230ETrademarks•Microsoft, Windows, Windows Vista, Hotmail, ActiveX, Internet Explorer, Windows Media, DirectShow, andDirectDraw are either registered trademarks or trademarks of Microsoft Corporation in the United Statesand/or other countries.•Screen shots reprinted with permission from Microsoft Corporation.•All other trademarks identified herein are the property of their respective owners.Abbreviations•UPnP is the abbreviation for “Universal Plug and Play”.•The Network Camera is referred to as “the camera” in this document.•The Setup CD-ROM is referred to as “the CD-ROM” in this document.Software information•This software is based in part on the work of the Independent JPEG Group.•This software includes certain software derived from the RSA Security, Inc. MD5 Message-DigestAlgorithm.4 Operating InstructionsOther Information
Table of Contents1 Camera Monitoring ..................................................................................81.1 Accessing the Camera ......................................................................................................81.2 Viewing Live Camera Images .........................................................................................101.2.1 Using the Operation Bar .................................................................................................241.2.2 Aiming the Camera Lens ................................................................................................261.2.3 Limiting the Pan/Tilt Range ............................................................................................281.2.4 Registering and Changing Presets .................................................................................291.2.5 Zooming .........................................................................................................................301.2.6 Backlight Correction .......................................................................................................311.2.7 White Balance ................................................................................................................321.2.8 Video Images and Image Refresh Rate .........................................................................331.2.9 Taking Snapshots ...........................................................................................................351.2.10 Audio Features ...............................................................................................................361.2.11 Additional Features Available While Viewing Live Camera Images ...............................371.3 Viewing Multiple Camera Images ..................................................................................451.4 Maximum Number of Viewing Sessions .......................................................................481.5 Maximum Number of Viewing Sessions in Wireless Mode (BL-C230 Only) ..............492 Using Triggers to Buffer and Transfer Images ....................................502.1 Configuring a Timer Trigger ...........................................................................................512.2 Configuring a Sensor, Alarm, or Detection Trigger .....................................................542.3 Disabling and Enabling a Trigger ..................................................................................592.4 Configuring the Camera to Transfer Images ................................................................602.4.1 Transferring Images by FTP ...........................................................................................612.4.2 Transferring Images by E-mail .......................................................................................632.4.3 Transferring Images by HTTP ........................................................................................662.5 Configuring the Camera to Send Trigger Notifications ...............................................682.5.1 Sending Trigger Notifications by E-mail .........................................................................692.5.2 Sending Trigger Notifications by HTTP ..........................................................................722.6 Viewing Buffered Images ...............................................................................................732.7 Deleting Buffered Images Manually ..............................................................................772.8 Understanding How the Camera Manages Buffered Images ......................................792.9 Adjusting Sensor Sensitivity .........................................................................................812.10 Adjusting Motion Detection Sensitivity ........................................................................822.11 Adjusting Sound Detection Sensitivity .........................................................................842.12 Sending Alarm Log Information ....................................................................................873 Mobile Phone Features ..........................................................................903.1 Accessing the Camera from Your Mobile Phone .........................................................913.2 Viewing Still Images on Your Mobile Phone .................................................................923.3 Viewing Alarm Logs on Your Mobile Phone .................................................................943.4 Enabling and Disabling Image Buffering Using Your Mobile Phone .........................954 Configuring the Camera for Access from the Internet .......................964.1 Configuring Port Forwarding .......................................................................................1004.2 Configuring the Camera to Use a Dynamic DNS Service ..........................................1044.2.1 Configuring the Camera to Use Viewnetcam.com .......................................................1054.2.2 Configuring the Camera to Use a Third-party Dynamic DNS Service ..........................1094.3 Confirming Internet Access .........................................................................................1115 Changing Camera Settings .................................................................1125.1 Network Settings ...........................................................................................................112Operating Instructions 5Table of Contents
5.1.1 Network (IPv4) Settings ................................................................................................1135.1.2 Proxy Server Settings ...................................................................................................1185.2 HTTPS Settings .............................................................................................................1195.3 Using the Camera in Wireless Mode (BL-C230 Only) ................................................1335.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only) ..............................1345.3.2 Restarting the Camera in Wireless Mode (BL-C230 Only) ...........................................1385.4 UPnP™ Settings ............................................................................................................1395.5 Setting the Date and Time ............................................................................................1405.6 Changing Basic Camera Settings ................................................................................1425.7 Changing Audio Settings .............................................................................................1445.8 Changing Video Streaming Settings ...........................................................................1456 User Accounts ......................................................................................1506.1 Understanding User Accounts ....................................................................................1506.2 Changing the Administrator User Name and Password ...........................................1516.3 General Users ................................................................................................................1526.4 Guest Users ...................................................................................................................1556.5 The Login Tab ................................................................................................................1587 Advanced Settings ...............................................................................1597.1 Changing Image Display Settings ...............................................................................1597.2 Registering Multiple Cameras ......................................................................................1637.3 Specifying Operation Times .........................................................................................1667.4 Controlling the External Output Terminal (BL-C230 Only) ........................................1687.5 Changing the Indicator Display ...................................................................................1697.6 Privacy Mode .................................................................................................................1707.7 Managing Registered Devices (BL-C210A/BL-C230A Only) .....................................1727.8 Built-in Alarm Settings .................................................................................................1748 Camera Administration and Maintenance .........................................1768.1 Confirming Camera Status ...........................................................................................1768.2 Confirming Wireless Status (BL-C230 Only) ..............................................................1778.3 Confirming Session Status ..........................................................................................1788.4 Confirming Alarm Logs ................................................................................................1798.5 Restarting the Camera ..................................................................................................1808.6 Updating the Camera’s Firmware ................................................................................1818.7 Saving Settings in a Configuration File ......................................................................1828.8 Restoring Settings from a Configuration File ............................................................1838.9 Resetting the Camera ...................................................................................................1849 The [Support] Tab ................................................................................18610 Using IPv6 .............................................................................................18710.1 Configuring Your Router for IPv6 ................................................................................18810.2 Configuring Your PC for IPv6 ......................................................................................18910.3 Configuring Your Camera for IPv6 ..............................................................................19010.4 Accessing the Camera in IPv6 Mode ...........................................................................19310.5 Allowing IPv6 Access from the Internet ......................................................................19411 PC Settings ...........................................................................................19511.1 Proxy Server Settings ...................................................................................................19511.2 Creating a Shortcut to the Camera ..............................................................................19811.3 Changing the Browser’s Temporary Internet Files Setting .......................................19911.4 About the MPEG-4 Viewer Program ............................................................................20011.5 About the H.264 Viewer Program ................................................................................2016 Operating InstructionsTable of Contents
12 Using the Setup Program ....................................................................20213 Technical Information ..........................................................................20513.1 Cleaning the Camera ....................................................................................................20513.2 ASCII Character Table ..................................................................................................20613.3 Internal Memory Capacity for Buffered Images .........................................................20713.4 Information About Streaming Format .........................................................................20813.5 Feature Limitations Based on Image Format .............................................................20913.6 Comparing Color Night View and Software Color Night View ..................................21013.7 Default Setting List .......................................................................................................21113.8 Specifications ................................................................................................................229Operating Instructions 7Table of Contents
1 Camera Monitoring1.1 Accessing the CameraYou will need to know the following information to access the camera.•The camera’s IP address (e.g., 192.168.0.253) or URL (e.g., ***.viewnetcam.com)•The port number of the camera, if it is not 80.•The user name and password required to access the camera, which were set during camera setup.1. Start your PC’s web browser.2. In the browser’s address bar, enter http:// followed by the IP address of the camera, then press[Enter] on the keyboard.Example: http://192.168.0.253•If the camera’s port number is a port number other than 80, enter “:” and the port number after the IPaddress.Example: http://192.168.0.253:50001•If you have registered with a Dynamic DNS service, such as Viewnetcam.com (see Page 105), enterthe URL instead of the IP address. Note that accessing the camera this way may only work when youare accessing the camera from outside, i.e., from a PC that is not connected to the same network asthe camera.Example: http://***.viewnetcam.comIf the camera’s port number is a port number other than 80, enter “:” and the port number after theURL.Example: http://***.viewnetcam.com:50001•If the camera is configured to use HTTPS (see Page 119), enter https:// followed by the IP addressor host name and the port number of the camera.Example: https://192.168.0.253:80Example: https://***.viewnetcam.com:803. When the authentication dialog is displayed, enter the user name and password, then click [OK]. The toppage is displayed.Note•If the authentication dialog is not displayed, click the [Login] tab after the camera’s top page isdisplayed. For more information, see Page 158.•If a security warning is displayed when accessing the camera using HTTPS, see Page 119.•BL-C210A/BL-C230A only: If the camera is accessed while the camera is in registration mode,[Registering...] is displayed.8 Operating Instructions1.1 Accessing the Camera
4. After the top page is displayed, click the desired tab. (Depending on how the camera has been configured,certain tabs may not be displayed.)XXXXVersion XXXRunning in IPv4 mode.A B C DKLMJG H IE FA. To display the top pageB. To view images from this camera (see Page 10)C. To view images from multiple cameras (see Page 45)D. To view buffered camera images (see Page 73)E. To configure the cameraF. To configure the camera to be accessed over the Internet (see Page 96)G. To confirm camera status and perform camera maintenance (see Page 176)H. To view URLs for Panasonic Network Camera support sites on the Internet (see Page 186)I. To log in to the camera as the administrator or as a general user (see Page 158)J. Click the desired display languageK. Displays the camera’s model numberL. Displays the camera’s firmware version numberM. Displays [IPv4] or [IPv6] depending on the camera’s network configurationOperating Instructions 91.1 Accessing the Camera
1.2 Viewing Live Camera Images1. Access the camera (see Page 8).2. Click the [Single] tab.•Viewer programs (ActiveX® Controls) must be installed in order to view H.264, MPEG-4, and MJPEGimages, and to use audio features. If the appropriate viewer program (ActiveX Control) is not installed,the camera will prompt you to install them. For more information, see Page 16, Page 17, orPage 19 depending on which Internet Explorer® you are using.•If the camera image is not displayed, or if the ActiveX message is displayed at the top of the screen,see Page 23.10 Operating Instructions1.2 Viewing Live Camera Images
The single camera page (MJPEG/JPEG)JUN.18,09 11:29:59AMText Overlay O MS12BA D EJCGHILKMFA. Date and time overlay (see Page 159)B. Snapshot button (see Page 35)C. Listen button (see Page 36)D. Volume slider (see Page 36)E. Additional Features button (see Page 37)F. Camera name (see Page 159)Operating Instructions 111.2 Viewing Live Camera Images
G. Camera image (click an area of the camera image to use the click to center feature (see Page 26), oruse your mouse to use the zoom feature (see Page 30) when displaying images)H. Full-screen button (click to view the image in 4:3 full-screen mode; click to return to normal mode)I. Status overlay (see Page 159)J. Operation bar (see Page 24)K. Text overlay (see Page 159)L. Banner (see Page 159)M. Displays [IPv4] or [IPv6] depending on the camera’s network configurationThe single camera page (H.264/MPEG-4)H.264 or MPEG-4 images can be viewed by selecting [H.264] or [MPEG-4], respectively, under the refreshrate selector on the single camera page.Note•The first time you select H.264 or MPEG-4 as the refresh rate, a license agreement is displayed. If youagree to the terms of the license, select [I accept the License agreement], then click [OK]. You will thenbe prompted to install the viewer program (ActiveX Controls).12 Operating Instructions1.2 Viewing Live Camera Images
•Whether H.264 or MPEG-4 is available (BL-C210A/BL-C230A: H.264 is available by default,BL-C210CE/BL-C210E/BL-C230CE/BL-C230E: MPEG-4 is available by default) depends on the[Streaming Format] on the [Video Streaming] page (see Page 145).JUN.18,09 11:29:59AMText Overlay O MS12CDBA E F GJIHMKLNA. Date and time overlay (see Page 159)B. Listen button (see Page 36)C. Snapshot button (see Page 35)D. Volume slider (see Page 36)E. Camera name (see Page 159)Operating Instructions 131.2 Viewing Live Camera Images
F. Additional Features button (see Page 37)G. Camera image (click an area of the camera image to use the click to center feature (see Page 26), oruse your mouse to use the zoom feature (see Page 30) when displaying images)H. Full-screen button (click to view the image in 4:3 full-screen mode; click to return to normal mode)I. Status overlay (see Page 159)J. Operation bar (see Page 24)K. Text overlay (see Page 159)L. H.264 or MPEG-4 streaming method (see Page 33)M. Banner (see Page 159)N. Displays [IPv4] or [IPv6] depending on the camera’s network configurationNoteImage display•Screen content varies by model number.•If no camera image is displayed, the appropriate viewer program (ActiveX Controls) may not beinstalled. See Page 16, Page 17, or Page 19 for more information.•If the camera image is not displayed immediately or correctly, click your web browser’s refresh buttonto display the latest camera image.•The image refresh rate may vary depending on network conditions, PC performance, the number ofpeople accessing the camera, and the type of objects being viewed.•When the camera is in a dark environment, color night view mode (if enabled; see Page 142)automatically brightens the image, however the image refresh rate may decrease (i.e., images mayappear choppy) and overall image quality may decrease (i.e., images may appear grainy).•When the camera is in a dark environment, white or colored dots or horizontal lines may be displayedin the camera image. This is a characteristic of the camera’s image sensor, and is not a malfunction.•A gray screen (MJPEG, MPEG-4) or black screen (H.264) is displayed instead of the camera imagein the following situations:–The camera’s privacy mode (see Page 170) has been turned on. If viewing H.264 or MPEG-4images, the last image displayed before privacy mode was turned on is displayed for about 20seconds before the screen turns gray or black.–Too many users are accessing the camera. When the maximum number of accesses has beenexceeded (refer to the tables in Page 48), additional users will see a gray or black screen, and[The maximum number of accesses has been exceeded.] will be displayed under the cameraimage. Click your web browser’s refresh button periodically until you are allowed to view videoimages, or use the [Refresh Rate] selector to select to view still images.–The camera is configured to not display images at this time of day (see Page 166). [The operationtime has ended.] will be displayed under the camera image. If viewing H.264 or MPEG-4 images,the last image displayed before the operation time ended is displayed for about 20 seconds beforethe screen turns gray or black.•If old images are displayed when you access the camera, change the browser’s temporary Internetfiles setting (see Page 199).Related settings•The default settings for [Refresh Rate], [Resolution], and [Image Quality] that are used each time thesingle camera page is accessed can be changed (see Page 159).•Using the [Refresh Rate] selector in the operation bar, you can select whether video images (H.264,MPEG-4, MJPEG) are displayed, or still images that are refreshed periodically (3 seconds, 5 seconds,etc.) are displayed.•To reduce data traffic when other users are accessing the camera, you can configure the camera toautomatically switch from displaying video images to still images. Set the [Video Display Time] forgeneral users (see Page 152) and for guest users (see Page 155).BL-C230 only14 Operating Instructions1.2 Viewing Live Camera Images
•If using the camera in wireless mode, camera images will stop refreshing if there is a disturbance inthe wireless signal. If you experience difficulty when accessing the camera in wireless mode, refer to1.4 Wireless Connection Issues (BL-C230 Only) in the Troubleshooting Guide.Operating Instructions 151.2 Viewing Live Camera Images
ActiveX dialog for Internet Explorer 6To view video images (i.e., H.264, MPEG-4, and MJPEG images) or use the camera’s audio features, thecorresponding viewer program (ActiveX Controls) must be installed on your PC. Follow the steps below toinstall ActiveX Control when using Internet Explorer 6.Note•If ActiveX Controls cannot be installed, download them from the Panasonic Network Camera website(http://panasonic.net/pcc/support/netwkcam/).Installing for MJPEG1. When the ActiveX Control message is displayed in Internet Explorer, click the message and select [InstallActiveX Control...].2. Click [Install].Installing for H.264 or MPEG-41. When the pop-up block message is displayed in Internet Explorer, click the message and select[Temporarily Allow Pop-ups].2. When a license agreement is displayed and you agree to the terms of the license, select [I accept theLicense agreement], then click [OK].16 Operating Instructions1.2 Viewing Live Camera Images
3. When the ActiveX Control message is displayed in Internet Explorer, click the message and select [InstallActiveX Control...].4. Click [Install].ActiveX dialog for Internet Explorer 7To view video images (i.e., H.264, MPEG-4, and MJPEG images), the corresponding viewer program (ActiveXControls) must be installed on your PC. Follow the steps below to install ActiveX Control when using InternetExplorer 7.Note•If ActiveX Controls cannot be installed, download them from the Panasonic Network Camera website(http://panasonic.net/pcc/support/netwkcam/).Installing for MJPEG1. When the ActiveX Control message is displayed in Internet Explorer, click the message and select [InstallActiveX Control...].Operating Instructions 171.2 Viewing Live Camera Images
2. Click [Install].Installing for H.264 or MPEG-41. When the pop-up block message is displayed in Internet Explorer, click the message and select[Temporarily Allow Pop-ups].2. When a license agreement is displayed and you agree to the terms of the license, select [I accept theLicense agreement], then click [OK].3. When the ActiveX Control message is displayed in Internet Explorer, click the message and select [InstallActiveX Control...].18 Operating Instructions1.2 Viewing Live Camera Images
4. Click [Install].ActiveX dialog for Internet Explorer 8To view video images (i.e., H.264, MPEG-4, and MJPEG images), the corresponding viewer program (ActiveXControls) must be installed on your PC. Follow the steps below to install ActiveX Control when using InternetExplorer 8.Note•If ActiveX Controls cannot be installed, download them from the Panasonic Network Camera website(http://panasonic.net/pcc/support/netwkcam/).Installing for MJPEG1. When the ActiveX Control message is displayed in Internet Explorer, click the message and select [InstallThis Add-on for All Users on This Computer...].2. Click [Install].Operating Instructions 191.2 Viewing Live Camera Images
•If this is the first time you are installing ActiveX Control on this computer, installation is now complete.Note•After the viewer program is installed, the ActiveX Control message is displayed if the audio and videocomponents (pmjpegaudioV4.ocx and pmjpegcamV4.ocx, respectively) need to be run. Follow theprocedure below and run the components.1. When the ActiveX Control message is displayed in Internet Explorer, click the message and select[Run Add-on on All Websites].2. Click [Run].Installing for H.264 or MPEG-41. When the pop-up block message is displayed in Internet Explorer, click the message and select[Temporarily Allow Pop-ups].2. When a license agreement is displayed and you agree to the terms of the license, select [I accept theLicense agreement], then click [OK].20 Operating Instructions1.2 Viewing Live Camera Images
3. When the ActiveX Control message is displayed in Internet Explorer, click the message and select [InstallThis Add-on for All Users on This Computer...].4. Click [Install].Note•After the viewer program is installed, the ActiveX Control message is displayed if the MPEG-4 playercomponent (MPEG-4 Player Module for V4) needs to be run. Follow the procedure below and run thecomponent.1. When the pop-up block message is displayed in Internet Explorer, click the message and select[Pop-up Blocked] ® [Temporarily Allow Pop-ups].2. When the ActiveX Control message is displayed in Internet Explorer, click the message and select[Run Add-on on All Websites].Operating Instructions 211.2 Viewing Live Camera Images
3. Click [Run].•After the viewer program is installed, the ActiveX Control message is displayed if the H.264 playercomponent (Pcc Cam ActiveX Control Module) needs to be run. Follow the procedure below and runthe component.1. When the ActiveX Control message is displayed in Internet Explorer, click the message and select[Run Add-on on All Websites].2. Click [Run].22 Operating Instructions1.2 Viewing Live Camera Images
•When the Windows security alert is displayed, click [Unblock].If you cannot install ActiveX Controls, or if you cannot see video (H.264,MPEG-4, or MJPEG) images in Internet ExplorerConfirm the following Internet Explorer settings.1. Click [Tools]®[Internet Options...]®[Security] tab and click [Custom level...] on the web browser.2. Under [Download signed ActiveX controls], select [Prompt].3. Under [Run ActiveX controls and plug-ins], select [Enable].If you need to install ActiveX Controls, you can download them from the Panasonic Network Camera supportsite (http://panasonic.net/pcc/support/netwkcam/) or install them using the CD-ROM included with yourcamera.1. Download the ActiveX Controls installer or insert the CD-ROM in your PC.2. Confirm that Internet Explorer is closed.3. Double-click the downloaded ActiveX Controls installer, or open the [ocx] folder on the CD-ROM, then openthe [H.264], [MPEG-4], or [MJPEG] folder on the CD-ROM and double-click [install.bat].Note•When using Windows Vista®, you must be logged into your PC as a user with Administrator privileges.For more information, open the [ocx] folder on the CD-ROM, then open the [H.264], [MPEG-4], or[MJPEG] folder on the CD-ROM and double-click [ReadmeEng.txt].•After installing or enabling ActiveX Controls, you may need to wait a moment before camera imagesare displayed.•If you use a proxy server, see Page 195.•If your computer or your network uses a firewall for security purposes, the firewall may prevent videoimages from being displayed. In this case, you can use the [Refresh Rate] selector to select to viewstill images. If you want to view video images, consult your network administrator.•If your browser’s pop-up blocker is enabled, you may not be able to install the H.264 or MPEG-4 viewerprogram (ActiveX Controls), and therefore you will not be able to view H.264 or MPEG-4 images.Temporarily disable your browser’s pop-up blocker and try to view H.264 or MPEG-4 images again.Operating Instructions 231.2 Viewing Live Camera Images
1.2.1 Using the Operation BarThe operation bar is displayed to the left of the camera image when viewing images from a single camera, andprovides the following features.ABCFMNOHIEPGLJDKA. End Display and Preset Display: When the lens has reached the endof its pan or tilt range, the appropriate message will be displayed here([Left End], [Right End], [Up End], [Down End]. [Additionally, when apreset (see Page 29) is selected, the name of the preset is displayedhere (except [Home Position]).B. Pan and Tilt Scan Buttons: Allow you to pan or tilt the lens to itsmaximum pan or tilt range (see 1.2.2 Aiming the Camera Lens). The lensreturns to the original position when finished.C. Navigation Buttons: Allow you to pan the lens left and right, and tilt thelens up and down (see 1.2.2 Aiming the Camera Lens). Click the centernavigation button to move the lens to the home position.D. Precise Pan and Tilt On/Off Buttons: Turn the precise pan/tilt featureon and off. When this feature is turned on, the navigation buttons movethe camera in small increments, allowing precise lens control (see1.2.2 Aiming the Camera Lens).E. Pan/Tilt Range Button: Allows you to limit the pan and tilt range of thecamera’s lens (see Page 28).F. Preset Program Button: Allows you to add, change, or delete presets(see Page 29).G. Preset Selection Buttons and Menu: Allow you to move the lens to apre-programmed position. You can register up to 8 presets (seePage 29). Click buttons 1–8 to move the lens to the correspondingpreset, or select the desired preset from the pull-down menu.H. Brightness Controls: Allow you to change the brightness of thedisplayed image. Click [-] to darken the image, [+] to brighten the image,and [STD] to return the image to the standard brightness level. There area total of 9 brightness levels available.I. Backlight Correction Buttons: Allow you to turn the backlight correctionfeature on and off. This feature can automatically correct the contrast indark areas of the camera image (see page 31).J. White Balance Selector: Allows you to adjust the white balance to matchthe environment of the camera. Change this setting to achieve the mostnatural looking colors (see Page 32).K. Built-in Alarm Button: Allows you to sound the built-in alarm. You canset when the built-in alarm sounds, as well as the built-in alarm volumeand the built-in alarm sound type (see Page 174). This button is notavailable depending on the [Trigger for Built-in Alarm] setting (seePage 174).L. Output Control (BL-C230 Only): Controls the output signals of theexternal I/O interface (see Page 168).24 Operating Instructions1.2.1 Using the Operation Bar
M. Refresh Rate Selector: Determines whether video images or still imagesare displayed. Select [MJPEG], [MPEG-4], or [H.264] to view videoimages, or select the refresh rate of still images (JPEG images). Forexample, selecting [3 s] will refresh the camera image once every 3seconds. Whether H.264 or MPEG-4 is available (BL-C210A/BL-C230A: H.264 is available by default, BL-C210CE/BL-C210E/BL-C230CE/BL-C230E: MPEG-4 is available by default) depends on the[Streaming Format] on the [Video Streaming] page (see Page 145).N. Image Resolution Selector: Determines the resolution of the image (i.e.,the size of the image in pixels) that is displayed.O. Image Quality Selector: Allows you to select the image quality. Select[Favor Clarity] for optimal image clarity, [Favor Motion] for optimal motionquality, and [Standard] for standard image quality. This selector is notdisplayed when [H.264] or [MPEG-4] is selected under [Refresh Rate].P. Streaming Method Selector: Allows you to select the method used tostream H.264 or MPEG-4 images from the camera (see Page 33). Thisselector is displayed only when [H.264] or [MPEG-4] is selected under[Refresh Rate]. To stream H.264 or MPEG-4 images using Multicast, youmust first configure the camera for multicasting (see Page 145), afterwhich [Multicast] is available from this pull-down menu.Note•Screen content varies by model number.•Features that are disabled for general users (see Page 152) or guest users (see Page 155) are notdisplayed in the operation bar for those users.•The brightness, backlight, and white balance settings assigned to the home position are used eachtime the camera is turned on, however, the current settings are saved when registering a preset (seePage 29) and those settings are used when viewing a preset.•The camera lens moves to the home position when it is turned on. You can change the home positionif necessary (see Page 29).Operating Instructions 251.2.1 Using the Operation Bar
1.2.2 Aiming the Camera LensThe camera can be panned from -41 ° to +41 ° from the center position, and tilted from -32 ° to +10 ° from thecenter position. If the [Pan/Tilt Range] button was used to limit the maximum pan and tilt range of the camera(see Page 28), the lens can only be moved to the maximum pan or tilt range allowed.ABA. Pan: -41 ° to +41 °B. Tilt: -32 ° to +10 °There are several ways you can move the camera lens to view the desired image, as described in this section.Click to centerAllows you to quickly and easily center the camera image on the desired point. Simply move the mouse cursorto the desired point in the camera image, and click. Note that the camera may not be able to center on theclicked point if it is outside of the pan and tilt range of the lens.This feature can be disabled for general users (see Page 152) and for guest users (see Page 155). Note,however, that if the click to center feature is disabled, users can still use this feature when using the ActiveXzoom feature. Users can click to center the image within the zoomed area, but the lens will not pan or tilt.Pan and tilt scan buttonsAllow you to pan or tilt the lens to its maximum pan or tilt range. The lens returns to the original position whenfinished. You can click an area of the camera image to stop the scan operation and center the camera imageon the desired point.This feature can be disabled for general users (see Page 152) and for guest users (see Page 155).Navigation buttonsAllow you to pan the lens left and right, and tilt the lens up and down. Click the center navigation button tomove the lens to the home position.26 Operating Instructions1.2.2 Aiming the Camera Lens
When the precise pan/tilt feature is turned on (click [On] under [Precise] in the operation bar), the navigationbuttons move the camera in small increments, allowing precise lens control.•The camera lens moves to the home position when it is turned on. You can change the home position ifnecessary (see Page 29).This feature can be disabled for general users (see Page 152) and for guest users (see Page 155).PresetsAllow you to move the lens to a pre-programmed position. You can register up to 8 presets (see Page 29).Click buttons 1–8 to move the lens to the corresponding preset, or select the desired preset from the pull-downmenu. You can also move the lens to the home position by clicking the center navigation button.This feature can be disabled for general users (see Page 152) and for guest users (see Page 155).Note•If the camera is aimed at a preset position while zoomed, the position may vary slightly from theregistered preset position.Operating Instructions 271.2.2 Aiming the Camera Lens
1.2.3 Limiting the Pan/Tilt RangeYou can limit the maximum pan and tilt range of the camera’s lens.Note•This feature is available to the camera administrator only.1. Click the [Pan/Tilt Range] button in the operation bar.2. Set the pan and tilt range as desired.a. Aim the camera to the leftmost point you want to allow to be seen, then click .b. Aim the camera to the rightmost point you want to allow to be seen, then click .c. Aim the camera to the uppermost point you want to allow to be seen, then click .d. Aim the camera to the lowermost point you want to allow to be seen, then click .3. Click [Save].Note•Even if you limit the pan and tilt range, you can view the entire range of the camera’s pan and tilt rangewhile setting the pan and tilt range on this page.•When you click the [Pan/Tilt Range] button, the refresh rate changes to MJPEG.•You can aim the camera by clicking on the desired navigation button, or by using the click to centerfeature.28 Operating Instructions1.2.3 Limiting the Pan/Tilt Range
1.2.4 Registering and Changing PresetsPresets allow you to easily aim the camera lens in the desired direction. Brightness, backlight, and whitebalance settings are also saved when registering a preset. The following presets can be registered:•Home position (the direction that the lens moves to when you turn the camera on or click the centernavigator button)•Sensor position•Alarm positions 1 and 2•Presets 1–8Additionally, the first 4 presets are set by default.•1: UpperLeft•2: UpperRight•3: LowerLeft•4: LowerRightViewing a presetYou can move the lens to a preset position in the following ways:•Click the center navigator button (to move the lens to the home position)•Click [-Preset-] and select a preset from the pull-down menu•Click a blue preset button (1–8) (Unregistered preset buttons are displayed in white.)Registering or changing a presetNote•This feature is available to the camera administrator only.•Zoom settings are not registered to presets.1. Confirm that you are logged in to the camera as the administrator.2. Under [Preset] in the operation bar, click [Program].3. Aim the camera in the desired direction.4. Adjust the brightness, backlight, and white balance settings if desired. These settings will be registered tothe preset.5. Under [Preset Number], select the desired preset from the pull-down menu.6. Enter a name for the preset (max. 15 characters).•You cannot rename the home position, sensor position, or alarm positions.•See Page 206 for a list of valid characters. Note that [Space], ["], ['], [&], [<] and [>] cannot be used.7. Click [Save] to register the preset, or click [Back] to cancel.•When [Success!] is displayed, click [Back] to continue.Deleting a presetNote•This feature is available to the camera administrator only.1. Confirm that you are logged in to the camera as the administrator.2. Under [Preset] in the operation bar, click [Program].3. Under [Preset Number], select the desired preset from the pull-down menu.•You cannot delete the home position or alarm positions.4. Click [Delete] to delete the preset, or click [Back] to cancel.•When [Success!] is displayed, click [Back] to continue.Operating Instructions 291.2.4 Registering and Changing Presets
1.2.5 ZoomingThe camera supports ActiveX zoom. ActiveX zoom is a digital zoom that is implemented using the ActiveXsoftware installed on the computer viewing the camera images. It allows you to magnify images by up to 3´.The zoom feature can be used when:–Viewing video images on the single camera page–Viewing video images from multiple cameras on the multi camera page–Viewing buffered MJPEG video images on the buffered image pageNote•Zooming is not available when viewing camera images on a mobile phone.•The zoom magnification (´1.0–´3.0) is displayed briefly while zooming.•As the magnification increases, image quality decreases.•When ActiveX zoom is used, only the image seen by the user operating the zoom is zoomed.•You can move the lens as normal (selecting a preset, using the navigation buttons, etc.) even whenzooming.Zooming with the scroll wheelWith the cursor placed over the camera image, rotate the scroll wheel away from you to zoom in, and rotatethe scroll wheel toward you to zoom out. Note that the zoom speed depends on your mouse performance andyour PC’s mouse settings.BAA. Zoom inB. Zoom outZooming with the right mouse buttonRight-click the upper part of the image to zoom in, and right-click the lower part of the image to zoom out.ABA. Zoom inB. Zoom out30 Operating Instructions1.2.5 Zooming
1.2.6 Backlight CorrectionThe camera’s backlight correction feature can automatically correct the contrast in dark areas of the cameraimage. This means even when there is backlight or a large amount of contrast in the image, the camera cancorrect the image to provide a more consistent, natural image. You can turn this feature on and off by clicking[On] and [Off] under [Backlight] in the operation bar.Note•If you select to display the status in the overlay setting, is displayed on the single camera and multicamera pages when the backlight correction feature is on (see Page 159).•The backlight setting assigned to the home position is used each time the camera is turned on.•The current backlight setting is saved when registering a preset (Page 29), and is used when viewingthe preset.•The effectiveness of this feature may vary depending on the object being viewed and other conditions.Additionally, under certain conditions, the image may appear unnatural, or noise may appear in theimage when this feature is enabled.Operating Instructions 311.2.6 Backlight Correction
1.2.7 White BalanceWhile viewing camera images on the single camera page, you can use the [White Balance] selector to adjustthe camera’s image to match the environment of the camera. Change this setting to achieve the most naturallooking colors.The following settings are available.–[Auto]: White balance is adjusted automatically according to the image being displayed–[Indoor]: Electric bulb (2800 K)–[Fluorescent (White)]: White type fluorescent light (4000 K)–[Fluorescent (Daylight)]: Daylight type fluorescent light (4800 K)–[Outdoor]: Solar light (6000 K)–[Hold]: Maintains the current white balance settingNote•“K” (Kelvin) is the unit used to measure color temperature.•The current white balance setting is saved when you register a preset (see Page 29).32 Operating Instructions1.2.7 White Balance
1.2.8 Video Images and Image Refresh RateUsing the [Refresh Rate] selector in the operation bar, you can select whether video images ([MJPEG],[MPEG-4], or [H.264]) are displayed, or still images that are refreshed periodically (3 seconds, 5 seconds, etc.)are displayed. You can change the default setting for [Refresh Rate] that is used each time the single camerapage is accessed (see Page 159).Certain features are limited depending on the [Streaming Format] setting (see Page 209). Additionally,[Refresh Rate] selection can be disabled for general users (see Page 152) and for guest users (seePage 155).MJPEGMJPEG (Motion JPEG) is a video format that displays a continuous series of still images. Because each MJPEGframe is a still image, this format offers high-quality images, but uses more bandwidth, and frame rate maydecrease as a result. To view images in MJPEG format, set the [Refresh Rate] selector to [MJPEG].MPEG-4MPEG-4 is a video format that updates images only when there is a variation in the image displayed, and asa result, requires less bandwidth. MPEG-4 is useful in situations when less bandwidth is available, such aswhen viewing camera images over the Internet. To view images in MPEG-4 format, set the [Refresh Rate]selector to [MPEG-4], then select the desired streaming format under [Streaming Method].•In order to view images using MPEG-4, [Streaming Format] on the [Video Streaming] page must be set to[MPEG-4] (see Page 145). When this setting is changed, the camera must be restarted before the newsetting takes effect. When [MPEG-4] is selected, H.264 images cannot be viewed.H.264H.264 is a video format that offers high-quality images. Note, however, that the camera does not supportbuffering and transferring H.264 images. To view images in H.264 format, set the [Refresh Rate] selector to[H.264], then select the desired streaming format under [Streaming Method].•In order to view images using H.264, [Streaming Format] on the [Video Streaming] page must be set to[H.264] (see Page 145). When this setting is changed, the camera must be restarted before the new settingtakes effect. When [H.264] is selected, MPEG-4 images cannot be viewed.Video streamingH.264 and MPEG-4 images can be streamed using multicast, unicast, and HTTP (see Page 145). Whenaccessing the camera using HTTPS, multicast and unicast streaming is not possible: HTTP is the only availablestreaming method.–[Auto]: The first available streaming method will be used, beginning with multicast, then unicast, then HTTP.The current streaming method is displayed below the camera image.–[Multicast] (Multicast RTP): Multicast allows you to stream the same data over the network to multipleparties, thus reducing the amount of data that is sent over the network.•Multicast streaming is not possible when viewing camera images over the Internet.•In order to use multicast streaming, the camera must be configured for multicasting (see Page 145).Note that multicast streaming is not possible when viewing camera images on certain local networks.Consult your network administrator before configuring the camera for multicasting.•Images may break up when accessing the camera over a low bandwidth connection. This is normal.In this case, select [Unicast] or [HTTP] as the streaming method.•If images cannot be displayed or if images break up when [Multicast] is selected as the streamingmethod, select [Unicast] or [HTTP].Operating Instructions 331.2.8 Video Images and Image Refresh Rate
–[Unicast] (Unicast RTP): While no special settings are required to stream video using unicast, video isstreamed to each individual user viewing video images, which creates more network traffic as more usersaccess the camera. Unicast is generally more reliable than multicast, and is not as susceptible to imagequality issues that may occur with when multicasting.•Unicast streaming is not possible when viewing camera images over the Internet.•Unicast streaming may not be possible when viewing camera images on certain local networks. Consultyour network administrator for more information.•If a user with a low bandwidth connection or if many users are viewing images using unicast streaming,frame rate will decrease and image quality may be affected for all users viewing H.264 or MPEG-4images.•If images cannot be displayed or if images break up when [Unicast] is selected as the streamingmethod, select [HTTP].–[HTTP]: When streaming video using HTTP, the camera confirms that the data is being received by theuser. Video can be viewed in network environments that do not support multicast or unicast streaming,however, this streaming method requires more bandwidth than the other methods.•If a user with a low bandwidth connection or if many users are viewing images using HTTP streaming,frame rate will decrease and image quality may be affected for all users viewing H.264 or MPEG-4images.•If images cannot be displayed when [HTTP] is selected as the streaming method, select [MJPEG] asthe image refresh rate.•When [HTTP] is selected, HTTP is used when viewing H.264 images, and RTP over HTTP is usedwhen viewing MPEG-4 images.Note•If a user with a low bandwidth connection is viewing H.264 or MPEG-4 images, frame rate will decreaseand image quality may be affected for all users viewing H.264 or MPEG-4 images.•When the camera is configured to buffer images in H.264 or MPEG-4 format, frame rate will decreasewhen viewing H.264 or MPEG-4 images on the single camera and multi camera pages.•To adjust video streaming settings in order to improve image quality or frame rate when viewing H.264or MPEG-4 images, see Page 145.•BL-C230 only: When in wireless mode, Multicast may not work properly because the IEEE 802.11standard limits the bandwidth. Select [Unicast] or [HTTP] as the streaming method.Still imagesStill images that are refreshed periodically can be displayed instead of video images by selecting the desiredrefresh rate. For example, selecting [3 s] will refresh the camera image once every 3 seconds.34 Operating Instructions1.2.8 Video Images and Image Refresh Rate
1.2.9 Taking SnapshotsYou can take snapshots while viewing camera images and save them on your PC.1. Click the snapshot button ( ).•The camera image opens in a new window.2. Right-click the image, and select [Save Picture As...].•The [Save Picture] dialog appears.3. Enter a name for the file.4. Specify where you want to save the file, then click [Save].5. Click [Close].Note•Snapshots are saved in JPEG format at the [Favor Clarity] setting.•This feature can be disabled for general users (see Page 152) and for guest users (see Page 155).Operating Instructions 351.2.9 Taking Snapshots
1.2.10 Audio FeaturesWhile viewing live images from the camera, you can monitor the audio from the camera’s microphone.1. Confirm that the listen button ( ) is displayed.•You can mute the audio by pressing the listen button. It will change to the listen off button ( ).•Press the listen off button to monitor the audio again.2. Adjust the volume using the volume slider ( ).•When viewing H.264 or MPEG-4 images, the volume slider changes appearance ( ).Note•This feature can be disabled for general users (see Page 152) and for guest users (see Page 155).•The audio may be interrupted or delayed due to your PC’s performance, the network environment, ifyou are running other applications, or if you have multiple windows open. Close other applications andwindows or reduce the maximum bandwidth (see Page 113 or Page 190) for best performance.•By default the camera’s microphone is automatically muted when the lens is panning or tilting. You canchange this setting if desired, as well as adjust the sensitivity of the microphone (see Page 144).•When the image is refreshed (such as during preset registration or when clicking your browser’s refreshbutton), the volume is reset to the center position and the mute will be turned off (i.e., audio will beheard again).•If you experience difficulty when using audio features, refer to 1.10 Audio Issues in the TroubleshootingGuide.36 Operating Instructions1.2.10 Audio Features
1.2.11 Additional Features Available While Viewing Live CameraImagesThe following features are available while viewing live camera images. These features utilize the ActiveXsoftware installed on the computer that is used to view camera images, and are therefore set individually foreach computer. The features that can be used vary depending on the current image format (MJPEG, MPEG-4,H.264).–Detection notification sound (available for MJPEG images only)While viewing MJPEG images on the single camera or multi camera page, your computer can play a soundto notify you when motion is detected or when the sensor is triggered (see Page 37).–Image display method (not available for H.264 images)Determines which image display method is used by the computer to display camera images (seePage 39).–Software color night viewBrightens the camera image (see Page 41).Detection notification soundAvailable when viewing MJPEG images only.While viewing MJPEG images on the single camera page and the multi camera page, your computer can playa sound to notify you when motion is detected or when the sensor is triggered.This feature can be set independently on each computer that accesses the camera, and functions whether thetriggers on the camera’s [Buffer/Transfer] page are active or disabled. When viewing images on the multicamera page, it can be set independently for each camera image.Operating Instructions 371.2.11 Additional Features Available While Viewing Live Camera Images
1. While viewing the single camera or multi camera page, click .2. Set the following parameters as desired.a. Next to [Play Sound on Detection], select whether you want your computer to play a sound to notifyyou when motion is detected or when the sensor is triggered.b. Under [Sound File], click [Browse], then select the desired sound (audio file).•Only PCM-format .wav files are compatible with this feature.•Only files that are less than 10 seconds long are compatible with this feature.c. Under [Playback Time], select the desired playback time.d. Select whether you want your computer to play a sound to notify you when there is a detection.38 Operating Instructions1.2.11 Additional Features Available While Viewing Live Camera Images
3. Click [Save].4. Click your web browser’s refresh button to apply the new settings.Note•You can set the detection notification sound feature for each camera viewed on the multi camera page,however, this feature is not available when [16 Screens] is selected.•Sample audio files can be found in the [AudioSample] folder on the CD-ROM.Image display methodYou can select the image display method used to display motion images on the single camera page and themulti camera page. Adjust this setting if motion images are not smooth or if frames are dropped.This feature is set independently on each computer that accesses the camera. It affects all camera imagesdisplayed on the multi camera page and cannot be set independently for each camera.Note•Using this feature may cause frame rate to decrease and may increase the CPU usage. If this occurs,try changing the [Image Display Method] setting.When viewing H.264 imagesWhen viewing H.264 images, the image display method is DirectShow® and cannot be changed.When viewing MPEG-4 images1. While viewing camera images, click .2. Next to [Image Display Method], select the desired method.•Options available for this setting vary depending on the operating system and other software installedon the computer.•When [Auto] is selected when using Windows Vista, GDI is used. When using Windows® XP,DirectDraw® is used.3. Click [Save].Operating Instructions 391.2.11 Additional Features Available While Viewing Live Camera Images
When viewing MJPEG images1. While viewing camera images, click .40 Operating Instructions1.2.11 Additional Features Available While Viewing Live Camera Images
2. Click the [Image Display] tab.3. Next to [Image Display Method], select the desired method.•Options available for this setting vary depending on the operating system and other software installedon the computer.•When [Auto] is selected when using Windows Vista, GDI is used. When using Windows XP,DirectDraw is used.4. Click [Save].Software color night viewYou can set the computer to brighten motion images displayed on the single camera page. (Page 210)This feature is set independently on each computer that accesses the camera. It affects all camera imagesdisplayed on the multi camera page and cannot be set independently for each camera.Note•If frame rate decreases, this feature may not perform as expected.Operating Instructions 411.2.11 Additional Features Available While Viewing Live Camera Images
•Frame rate decreases when the camera’s color night view feature is active (see Page 142), and as aresult, this feature may not perform as expected.•Using this feature may cause frame rate to decrease and may increase the CPU usage.•When taking snapshots while this feature is enabled, the camera image is not brightened in thecaptured snapshots.•When viewing H.264 or MPEG-4 images, the computer’s performance may not be adequate to usesoftware color night view, and images may break up as a result. In this case, turn off software colornight view and try using the camera’s color night view mode feature (see Page 142).When viewing H.264 or MPEG-4 images1. While viewing camera images, click .2. Next to [Software Color Night View], select the desired setting.3. Click [Save].42 Operating Instructions1.2.11 Additional Features Available While Viewing Live Camera Images
When viewing MJPEG images1. While viewing camera images, click .Operating Instructions 431.2.11 Additional Features Available While Viewing Live Camera Images
2. Click the [Image Display] tab.3. Next to [Software Color Night View], select the desired setting.4. Click [Save].44 Operating Instructions1.2.11 Additional Features Available While Viewing Live Camera Images
1.3 Viewing Multiple Camera ImagesYou can register other Panasonic Network Cameras to this camera (see Page 163) and use the multi camerapage to view images from multiple cameras. After you have registered the other cameras to this camera (upto 16 cameras can be registered), follow the procedure below to view camera images.1. Access the camera (see Page 8).2. Click the [Multi] tab.The multi camera pageText Overlay Text OverlayText Overlay Text Overlay O MS12 O MS12 O MS12 O MS12CDEGH J K L NBAFIMA. Full-screen button (click to view the image in 4:3 full-screen mode; click to return to normal mode)B. Changes the number of cameras displayedC. Switches the display to a different set of camerasD. Determines the video format of images displayed, or how often the camera images are refreshedE. Determines the resolution (i.e., the number of pixels) that are displayed for each imageF. Text overlay (see Page 159)*1G. Camera image (click an area of the camera image to use the click to center feature (see Page 26)*4, or useyour mouse to use the zoom feature when displaying images)H. Date and time overlay (see Page 159)*1I. Snapshot button (see Page 35)J. Listen button*2 (see Page 36)K. Volume slider*2 (see Page 36)L. Additional Features button (see page 37).*3M. Camera name (see Page 163; click to view the selected camera’s image in a new window)Operating Instructions 451.3 Viewing Multiple Camera Images
N. Status overlay (see Page 159)*1*5*1 Overlays are displayed only if they are configured for the camera (see Page 159). For other cameras, overlays cannot be displayedif the other cameras do not support the overlay feature.*2 The audio controls displayed for other cameras depend on the audio features supported by the other cameras.*3 If the camera does not support detection notification sounds, this feature is not available.*4 If the camera does not support pan and tilt features, this feature is not available.*5 When viewing images at 192 ´ 144 pixel resolution, status overlay is not displayed.NoteGeneral Information•When viewing images on the multi camera page, the maximum image resolution available is 320 ´ 240.•When [16 Screens] is selected as the number of cameras displayed, all images are displayed in192 ´ 144 pixel resolution, images are displayed as still images, and the audio controls are notdisplayed.•The ActiveX zoom feature (see 1.2.5 Zooming) is available when viewing video images.•H.264 or MPEG-4 images displayed on the multi camera page are streamed using the HTTP protocol.•If a camera configured for the multi camera page is configured to not allow access from guest users,an authentication dialog will be displayed for that camera. You will need to enter a valid user name andpassword in order to view images from that camera.•If a camera displayed on the multi camera page is configured to not allow general users or guest usersto access certain features (audio, pan/tilt, etc.), those features are not available and their correspondingbuttons or controls will not be displayed.•The image refresh rate may vary depending on network conditions, PC performance, the number ofpeople accessing the cameras, and the type of objects being viewed.•When viewing video images, we recommend connecting the cameras using an Ethernet switching hubinstead of a repeater hub to improve image refresh rate.•As a general guideline, about 3 to 4 Mbps of bandwidth are required to display 4 camera images. Ifyou do not have enough bandwidth, the refresh rate may decrease when viewing MJPEG images andimage quality may deteriorate when viewing H.264 or MPEG-4 images.•If audio features are disabled for the camera (see Page 144) or for certain users (see Page 152 orPage 155), the listen buttons may be displayed, but the audio features cannot be used.•If you register a camera that does not support H.264 to the multi camera page of a camera that supportsH.264, only MJPEG images from the camera that does not support H.264 can be viewed.•If you register a camera that supports H.264 to the multi camera page of a camera that does not supportH.264, only MJPEG images from the camera that supports H.264 can be viewed.Related settings•The default settings for [Refresh Rate] and [Resolution] that are used each time the multi camera pageis accessed can be changed (see Page 159).•Image quality for MJPEG and still images cannot be changed directly on the multi camera page. Thissetting is determined on the [Image Display] page (see Page 159).•To reduce data traffic when other users are accessing the camera, you can configure the camera toautomatically switch from displaying video images to still images. Set the [Video Display Time] forgeneral users (see Page 152) and for guest users (see Page 155).•When the refresh rate is too slow, you may be able to improve the refresh rate by limiting the bandwidth(see Page 113 or Page 190).When a camera image is not displayed•Confirm the settings on the multi camera setup page (see Page 163).46 Operating Instructions1.3 Viewing Multiple Camera Images
•When configuring cameras for the multi camera page, make sure that the cameras you want to accessfrom the Internet have been registered to this camera using their global IP addresses. For Internet access,local IP addresses (such as 192.168.xxx.xxx) cannot be used.Operating Instructions 471.3 Viewing Multiple Camera Images
1.4 Maximum Number of Viewing SessionsThe maximum number of users (including Network Camera Recorder software connections) that can view liveand buffered camera images depends on the factors described below. Additional users will see a gray or blackscreen.The maximum number of viewing sessions depends on:–The connection method (HTTP or HTTPS; see 5.2 HTTPS Settings)–The [Max. No. of HTTP Sessions] and [Max. No. of HTTPS Sessions] settings (see 5.8 Changing VideoStreaming Settings)–The [Streaming Format] setting (see 5.8 Changing Video Streaming Settings)–The image format of the images being viewedWhen the connection method is HTTPStreaming Format Image Format Max. No. ofUsersTotal No. of Users(Regardless of Image Format)H.264+MJPEG H.264 2 (Default: 2)Max. 5MJPEG 5 (Default: 3)MPEG-4+MJPEG MPEG-4 4 (Default: 3)Max. 10MJPEG 10 (Default: 5)When the connection method is HTTPSStreaming Format Image Format Max. No. ofUsersTotal No. of Users(Regardless of Image Format)H.264+MJPEG H.264 2 (Default: 2)Max. 5MJPEG 5 (Default: 3)MPEG-4+MJPEG MPEG-4 2 (Default: 2)Max. 5MJPEG 5 (Default: 3)Note•As the number of users accessing the camera increases, the following may occur.–It may take more time before the camera image is displayed.–Frame rate may decrease.–Audio may be interrupted.–Images may be buffered at a slower rate than specified by the [Image Buffer Frequency] setting.48 Operating Instructions1.4 Maximum Number of Viewing Sessions
1.5 Maximum Number of Viewing Sessions inWireless Mode (BL-C230 Only)When in wireless mode, because the IEEE 802.11 standard limits the bandwidth, set the maximum number ofusers (including Network Camera Recorder software connections) that can view live and buffered cameraimages according to the table below.The maximum number of viewing sessions depends on:–The [Streaming Format] setting (see 5.8 Changing Video Streaming Settings)–The image format of the images being viewedIn a bad wireless connection, even if you set the maximum number of sessions smaller than these numbers,the image refresh rate may decrease and images may break up or not be displayed.When the connection method is HTTPStreaming Format Image FormatMax. No. of Users*1Pattern 1 Pattern 2 Pattern 3H.264+MJPEG H.264 1 2 –MJPEG 2 0 –MPEG-4+MJPEG MPEG-4 1 2 3MJPEG 5 3 1When the connection method is HTTPSStreaming Format Image FormatMax. No. of Users*1Pattern 1 Pattern 2H.264+MJPEG H.264 1 2MJPEG 2 0MPEG-4+MJPEG MPEG-4 1 2MJPEG 4 3*1 When the resolution is 640 ´ 480 and the image quality is Standard in a good wireless connectionOperating Instructions 491.5 Maximum Number of Viewing Sessions in Wireless Mode (BL-C230 Only)
2 Using Triggers to Buffer and Transfer ImagesThe camera can be configured to buffer its images, i.e., save camera images temporarily in its memory. Youcan view these images later when accessing the camera. The camera can also be configured to transfercamera images by E-mail, FTP, or HTTP.Before you can configure the camera to buffer images, you need to decide what method the camera will useto buffer or transfer images. Buffering methods are called “triggers”; up to 5 triggers can be configured. Cameraimages can be buffered or transferred based on the following triggers:–TimerCamera images can be buffered or transferred at specific times on specific days.–Built-in sensor (pyroelectric infrared sensor)Camera images can be buffered or transferred when the camera’s built-in sensor is triggered. The activetime of the camera’s sensor can also be specified.–Alarm (i.e., external sensors)Camera images can be buffered or transferred when the camera’s external sensors are triggered. Theactive time of the camera’s sensors can also be specified.–Motion DetectionCamera images can be buffered or transferred when the camera detects motion in the camera image. Theactive time of the camera’s motion detection feature can also be specified.–Sound DetectionCamera images can be buffered or transferred when the camera detects sound in the camera image. Theactive time of the camera’s sound detection feature can also be specified.Note•The built-in sensor cannot make detections for about 30 seconds after the camera is turned on.•When privacy mode is turned on (see Page 170), camera images are not buffered or transferred.•H.264 images cannot be buffered or transferred.•Timer: MPEG-4 images cannot be transferred; they can only be buffered.Sensor, Alarm, or Detection: Only JPEG images can be buffered or transferred.•The image buffering and transferring features, the built-in sensor, and the detection features are notdesigned to be used for security or surveillance. No responsibility will be taken by our company withrespect to consequences resulting from the use of these features.•The camera does not use encryption when sending user names and passwords to FTP, E-mail, orHTTP servers. Use caution as necessary to prevent disclosure of this information.•For added security, we recommend periodically changing the user names and passwords that arerequired to access your FTP, E-mail, and HTTP servers.•Refer to Page 207 for the camera’s memory capacity for buffering images.•If the camera is triggered and begins buffering or transferring images, it cannot be triggered again untilthe camera stops buffering or transferring images, as shown in the figure below.The camera can be triggered.The camera is buffering or transferring images and cannot be triggered during this time.ABAThe camera is triggered. Buffering or transferring begins.BBuffering or transferring ends.Follow the procedures in this section to configure the camera to buffer or transfer images.50 Operating Instructions
2.1 Configuring a Timer TriggerNote•When you change settings for a trigger, all images buffered in the memory for the selected trigger aredeleted. Additionally, images buffered for other triggers may also be deleted. See Page 79 for moreinformation.1. Click the [Setup] tab.2. On the left side of the screen under [Buffer/Transfer], click [Trigger].Operating Instructions 512.1 Configuring a Timer Trigger
3. Click a trigger number (1–5).4. Check [Enable Image Buffer/Transfer] to enable the trigger.5. Select [Timer] from the pull-down menu, then click [Next] to make additional settings (explained below), orclick [Save] to finish.52 Operating Instructions2.1 Configuring a Timer Trigger
6. Set the following parameters as desired.a. Under [Time], select the days of the week when the trigger will be active.b. Select the time of day the trigger will be active, or click [Always] to enable the trigger for the full 24hours of each day selected.c. Under [Image Setting], select the desired image format, image resolution, and image quality.•When [MPEG-4] is selected, the buffered MPEG-4 file contains audio from the camera’smicrophone if the microphone is enabled.•The image quality setting is not available when [MPEG-4] is selected as the image format.•When configuring the trigger to transfer images to a mobile phone’s E-mail address, set the imageresolution to 192 ´ 144, and set the image quality to [Favor Motion]. Note that your mobile phonemay not be able to receive the image if the file size of the image is too large.•Only one MPEG-4 timer can be set to buffer images at a time.d. Under [Image Buffer Frequency], select the desired buffer or transfer rate.•This setting is not available when [MPEG-4] is selected as the image format.e. Under [Transfer Method], select the desired buffer or transfer method.•MPEG-4 images cannot be transferred.•If [MPEG-4] is selected as the image format, [No Transfer, No Memory Overwrite] is the onlyavailable option.–[No Transfer, No Memory Overwrite]: Images are not transferred. Images are buffered until thememory is full.–[No Transfer, Memory Overwrite]: Images are not transferred. Once the memory is full, new imagesreplace the old images.–[FTP]: After an image is captured, it is transferred to the specified FTP site.–[E-mail]: After an image is captured, it is sent to the specified E-mail address.–[HTTP]: After an image is captured, it is transferred to the specified website.7. Follow the procedure below based on the settings you made under [Transfer Method].a. If you selected to not transfer images (i.e., to buffer images only), click [Save] to finish.•All images buffered in the internal memory for the selected trigger are deleted when you click[Save].b. If you selected to transfer images by FTP, E-mail, or HTTP, click [Next].•The appropriate transfer settings page is displayed.–For FTP transfer, see Page 61.–For E-mail transfer, see Page 63.–For HTTP transfer, see Page 66.Note•In order for this feature to work as expected, make sure the camera’s date and time setting is correct(see Page 140).•When selecting the buffer or transfer rate, keep in mind that the actual rate may be slower dependingon network conditions, the number of people accessing the camera, and the type of objects beingviewed.•When the camera is configured to buffer images in MPEG-4 format, frame rate will decrease whenviewing MPEG-4 images on the single camera and multi camera pages.Operating Instructions 532.1 Configuring a Timer Trigger
2.2 Configuring a Sensor, Alarm, or DetectionTriggerNote•When you change settings for a trigger, all images buffered in the memory for the selected trigger aredeleted. Additionally, images buffered for other triggers may also be deleted. See Page 79 for moreinformation.•Only JPEG images can be buffered or transferred.1. Click the [Setup] tab.2. On the left side of the screen under [Buffer/Transfer], click [Trigger].54 Operating Instructions2.2 Configuring a Sensor, Alarm, or Detection Trigger
3. Click a trigger number (1–5).4. Check [Enable Image Buffer/Transfer] to enable the trigger.5. Select [Sensor], [Alarm1], [Alarm2], [Motion Detection], or [Sound Detection] from the pull-down menu,then click [Next].•To adjust the sensitivity of the built-in sensor, see Page 81.•If [Alarm1] or [Alarm2], is selected, select [Rising: GND to Open (High).] (logical HIGH) or [Falling:Open (High) to GND.] (logical LOW) for the switching characteristics of the sensor. See the InstallationGuide for details.•For information on how the motion detection feature detects motion and how to adjust the sensitivityof the motion detection feature, see Page 82.•For information on how the sound detection feature detects sound and how to adjust the sensitivity ofthe sound detection feature, see Page 84.Operating Instructions 552.2 Configuring a Sensor, Alarm, or Detection Trigger
•The motion detection feature is disabled when panning and tilting the camera lens, i.e., moving thecamera lens will not trigger the motion detection feature.56 Operating Instructions2.2 Configuring a Sensor, Alarm, or Detection Trigger
6. Set the following parameters as desired.a. Under [Time], select the days of the week when the trigger will be active.b. Select the time of day the trigger will be active, or click [Always] to enable the trigger for the full 24hours of each day selected.c. Under [Image Setting], select the desired image resolution and image quality.•When configuring a sensor, alarm, or detection trigger, only JPEG images can be buffered ortransferred.•When configuring the trigger to transfer images to a mobile phone’s E-mail address, set the imageresolution to 192 ´ 144, and set the image quality to [Favor Motion]. Note that your mobile phonemay not be able to receive the image if the file size of the image is too large.d. Under [Lens Position When Triggered], select [Do not move] or the desired preset. The lens will aimin the appropriate direction when triggered.•Image buffering or transferring begins after the lens has moved to this position.e. BL-C230 only: Under [External Output], select the desired length of time for which the output terminalsof the external I/O interface are turned on when the camera has been triggered.f. Under [Image Buffer Frequency], select the desired buffer or transfer rate.To configure the camera to buffer or transfer images from before the camera was triggered, click[Enable Pre-trigger Image Buffer] and select the image buffer or transfer rate and the total number ofimages to be buffered or transferred. This setting allows you to see camera images leading up to themoment when the camera was triggered.To configure the camera to buffer or transfer images from after the camera was triggered, click [EnablePost-trigger Image Buffer] and select the image buffer or transfer rate and the total number of imagesto be buffered or transferred. This setting allows you to see camera images beginning from when thecamera was triggered.•The image buffer rate may decrease when buffering images.g. Under [Sensor deactivation time setting], select the amount of time that must pass after a detectionbefore this trigger can make another detection.•If the camera is triggered often, many images will be buffered or transferred. If those images aretransferred to a mobile phone by E-mail, for example, many messages will be sent and mobilephone charges may become expensive. It is therefore recommended to use this setting to helpreduce the number of images that are buffered or transferred.•Images will not be buffered or transferred during the deactivation time. As a result, pre-bufferimages from the next detection may not be buffered or transferred. For example, if this parameteris set to [10 s], and if the camera is configured to buffer 1 image per second and store 10 imagesbefore detection (i.e., buffer images for 10 seconds), the camera will not buffer or transfer imagesif it is triggered within 10 seconds of the previous trigger. Images can only be buffered or transferred10 seconds after the previous trigger.The camera can be triggered.The camera is buffering or transferring images and cannot be triggered during this time.Deactivation time; the camera cannot be triggered.ABCAThe camera is triggered. Buffering or transferring begins. No new images will be buffered ortransferred.BBuffering or transferring ends, deactivation time starts. No new images will be buffered ortransferred.CDeactivation time ends. The camera can buffer or transfer images again.Operating Instructions 572.2 Configuring a Sensor, Alarm, or Detection Trigger
h. Under [Transfer Method], select the desired transfer method.–[No Transfer, No Memory Overwrite]: Images are not transferred. Images are buffered until thememory is full.–[No Transfer, Memory Overwrite]: Images are not transferred. Once the memory is full, new imagesreplace the old images.–[FTP]: After the camera is triggered, it transfers images to the specified FTP site.–[E-mail]: After the camera is triggered, it sends images to the specified E-mail address.–[HTTP]: After the camera is triggered, it transfers images to the specified website.i. Under [Send Notification When Triggered], select the desired method for receiving notification whenthe camera is triggered, or select [Disable].7. Follow the procedure below based on the settings you made under [Transfer Method] and [SendNotification When Triggered].a. If you selected to not transfer images and to not send notification when the camera is triggered, click[Save] to finish.•All images buffered in the internal memory for the selected trigger are deleted when you click[Save].b. If you selected to transfer images by FTP, E-mail, or HTTP, click [Next].•The appropriate transfer settings page is displayed.–For FTP transfer, see Page 61.–For E-mail transfer, see Page 63.–For HTTP transfer, see Page 66.c. If you selected to not transfer images, but selected to send notification, click [Next].•The appropriate notification settings page is displayed.–For E-mail notification, see Page 69.–For HTTP notification, see Page 72.Note•Screen content varies by model number.•In order for this feature to work as expected, make sure the camera’s date and time setting is correct(see Page 140).•When selecting the buffer or transfer rate, keep in mind that the actual rate may be slower dependingon network conditions, the number of people accessing the camera, and the type of objects beingviewed.58 Operating Instructions2.2 Configuring a Sensor, Alarm, or Detection Trigger
2.3 Disabling and Enabling a TriggerAfter configuring an image buffering trigger, you can later disable the trigger to temporarily turn it off, and enableit to turn it on again. While disabled, a trigger will not buffer images, transfer images, or send trigger notification.Note•When you enable or disable a trigger, all images for all triggers buffered in the memory are deleted.1. Click the [Setup] tab.2. On the left side of the screen under [Buffer/Transfer], click [Trigger].3. Click a trigger number (1–5).4. Uncheck [Enable Image Buffer/Transfer] to disable the trigger.•To enable a trigger you disabled earlier, check [Enable Image Buffer/Transfer].5. Click [Save].•All images buffered are deleted when you click [Save].Operating Instructions 592.3 Disabling and Enabling a Trigger
2.4 Configuring the Camera to Transfer ImagesWhen configuring the camera’s timer, built-in sensor, external sensor, or detection triggers, you can set thecamera to transfer the captured images by FTP (see Page 61), E-mail (see Page 63), or HTTP (seePage 66). Once images are successfully transferred, they are deleted.60 Operating Instructions2.4 Configuring the Camera to Transfer Images
2.4.1 Transferring Images by FTPThe following screen is displayed if you select to transfer images by FTP while configuring a timer, built-insensor, external sensor, or detection trigger (see Page 51 or Page 54). Follow the procedure below to configurethe camera to transfer images to an FTP site. Ask the FTP server administrator for the appropriate settings.1. Set the following parameters as desired.a. Enter the IP address or host name*1 of the FTP server.•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.b. Enter the port number used by the server. (Port 21 is normally used for FTP.)c. Enter the login ID*2 (user name) required to access the server (max. 63 characters).d. Enter the password*2 required to access the server (max. 63 characters).e. Select the desired setting for [Login Timing].–[Every Time]: The camera logs in to the server every time it transfers an image to the server.–[One Time]: The camera logs in to the server and stays connected for about 1 minute (unless anew transfer begins before this time expires). This can reduce transfer time when several imagesare transferred in a short time.f. Enter the desired name*1 for transferred files (max. 234 characters). Transferred files will be savedusing this file name.•You can specify existing directories on the server by entering “\” before the desired file name. Forexample, if you enter “CameraImages\Image”, the camera will upload files to thedirectory “CameraImages” and save the files using the name “Image”.g. Select the desired setting for [Overwrite setting].–[Overwrite File]: The file on the server is replaced by the file uploaded by the camera, i.e., only 1file is saved on the server.–[Save as New File with Time Stamp]: A time stamp is added to the end of the file name, allowingmultiple files to be saved on the server. For example, if you set the file name as “Image”, anOperating Instructions 612.4.1 Transferring Images by FTP
uploaded file may be saved as “Image20090618173020500.jpg”.The time stamp format is Year/Month/Date/24-hour time/Second/Millisecond.Therefore, in this example, the file was captured on June 18, 2009, at 5:30 PM and 20 secondsand 500 milliseconds. Note that if you configure the camera to adjust its time setting for DaylightSaving Time/Summer Time (see Page 140), an “s” will be inserted between the date and time ofthe time stamp.h. Select the transfer method required to upload files to the server.•Select [Passive Mode] normally. If files are not uploaded properly, change the setting to [ActiveMode].2. Follow the procedure below based on the settings you made when configuring the trigger.a. If you selected to not send notification when the camera is triggered, click [Save], then click [Go toTrigger page].b. If you selected to send notification when the camera is triggered, click [Next].•The appropriate notification settings page is displayed.–For E-mail notification, see Page 69.–For HTTP notification, see Page 72.*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.*2 ["] cannot be entered.62 Operating Instructions2.4.1 Transferring Images by FTP
2.4.2 Transferring Images by E-mailThe following screen is displayed if you select to transfer images by E-mail while configuring a timer, built-insensor, external sensor, or detection trigger (see Page 51 or Page 54). Follow the procedure below to configurethe camera to send images to an E-mail address. Ask your Internet Service Provider (ISP) or networkadministrator for the appropriate settings.Note•To prevent camera images from being sent to the wrong party, make sure you enter the desireddestination e-mail addresses correctly.1. Set the following parameters as desired.a. Under [E-mail Transfer], enter the IP address or the host name*1 of the SMTP server (outgoing mailserver).•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.•This feature cannot transfer images to web-based mail servers, such as Hotmail®.b. Enter the port number used by the server. (Port 25 is normally used for sending E-mail.)•Some ISPs require outgoing mail to be sent using port 587 or using SSL (SMTP over SSL) on port465. Ask your ISP or network administrator for the appropriate setting.c. Enter the reply E-mail address*2 that will be shown to the recipient as the sender of the E-mail.•In an effort to reduce spam, many ISPs block E-mail sent through the SMTP server from an E-mailaddress that is not associated with the SMTP server, therefore, we recommend entering the E-mailassigned to you by your ISP.d. Enter the destination E-mail address*2. Up to 3 addresses can be entered.e. Enter the subject*2 that will be displayed in E-mail messages sent by the camera (max. 44 characters).•The date and time (24-hour format) is automatically attached to the subject.For example, if you enter “Camera” as the subject, an E-mail may be sent with the subject “Camera:20090618173020500”.The time stamp format is Year/Month/Date/24-hour time/Second/Millisecond.Operating Instructions 632.4.2 Transferring Images by E-mail
Therefore, in this example, the file was captured on June 18, 2009, at 5:30 PM and 20 secondsand 500 milliseconds. Note that if you configure the camera to adjust its time setting for DaylightSaving Time/Summer Time (see Page 140), an “s” will be inserted between the date and time ofthe time stamp.•The date and time is also used as the sent file name (i.e., 20090618173020500.jpg).f. Enter the text*2 that will be displayed in the body of E-mail messages sent by the camera (max. 63characters).•Line breaks cannot be entered.2. Under [How to authenticate], select the authentication method your ISP requires for sending E-mail, andenter the appropriate settings if necessary.–[No authentication]: Select this option if the outgoing E-mail server does not require authenticationwhen sending E-mail messages.–[POP before SMTP authentication]: Select this option if the outgoing E-mail server requires POP beforeSMTP authentication when sending E-mail messages. The following settings are also necessary. Enterthe settings as you would for receiving E-mail.a. Enter the IP address or the host name*1 of the POP3 server (incoming mail server).•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.b. Enter the port number used by the server. (Port 110 is normally used for POP3.)c. Enter the login ID*2 (user name) required to access the server (max. 63 characters).d. Enter the password*2 required to access the server (max. 63 characters).64 Operating Instructions2.4.2 Transferring Images by E-mail
–[SMTP authentication]: Select this option if the outgoing E-mail server requires SMTP authenticationwhen sending E-mail messages. The following settings are also necessary. Enter the settings as youwould for sending E-mail.a. Enter the login ID*2 (user name) required to access the server (max. 63 characters).b. Enter the password*2 required to access the server (max. 63 characters).•The camera supports LOGIN, PLAIN, and CRAM-MD5 authentication.3. Under [SSL], select [Use] if you want to use SSL encryption when sending E-mail.•When [Use] is selected, the port number under [E-mail Transfer] may need to be set to 465. Ask yourISP or network administrator for the appropriate settings.•SSL supports SMTP over SSL. STARTTLS is not supported.4. Follow the procedure below based on the settings you made when configuring the trigger.a. If you selected to not send notification when the camera is triggered, click [Save], then click [Go toTrigger page].b. If you selected to send notification when the camera is triggered, click [Next].•The appropriate notification settings page is displayed.–For E-mail notification, see Page 69.–For HTTP notification, see Page 72.*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.*2 ["] cannot be entered.Operating Instructions 652.4.2 Transferring Images by E-mail
2.4.3 Transferring Images by HTTPThe following screen is displayed if you select to transfer images by HTTP while configuring a timer, built-insensor, external sensor, or detection trigger (see Page 51 or Page 54). Follow the procedure below to configurethe camera to transfer images to an HTTP site. Ask the HTTP server administrator for the appropriate settings.Note•If your camera’s network uses a proxy server, the appropriate proxy server settings must be made onthe [Network (IPv4)] page in order for images to be transferred by HTTP (see Page 118).1. Set the following parameters as desired.a. Enter the URL*1 of the HTTP server (max. 255 characters).•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.b. Enter the port number used by the server. (Port 80 is normally used for HTTP.)c. Enter the login ID*2 (user name) required to access the server (max. 63 characters).d. Enter the password*2 required to access the server (max. 63 characters).e. Enter the desired name*2 for transferred files (max. 234 characters). Transferred files will be savedusing this file name.•You can specify existing directories on the server by entering “\” before the desired file name. Forexample, if you enter “CameraImages\Image”, the camera will upload files to thedirectory “CameraImages” and save the files using the name “Image”.f. Select the desired setting for [Overwrite setting].–[Overwrite File]: The file on the server is replaced by the file uploaded by the camera, i.e., only 1file is saved on the server.–[Save as New File with Time Stamp]: A time stamp is added to the end of the file name, allowingmultiple files to be saved on the server. For example, if you set the file name as “Image”, anuploaded file may be saved as “Image20090618173020500.jpg”.The time stamp format is Year/Month/Date/24-hour time/Second/Millisecond.Therefore, in this example, the file was captured on June 18, 2009, at 5:30 PM and 20 secondsand 500 milliseconds. Note that if you configure the camera to adjust its time setting for Daylight66 Operating Instructions2.4.3 Transferring Images by HTTP
Saving Time/Summer Time (see Page 140), an “s” will be inserted between the date and time ofthe time stamp.2. Follow the procedure below based on the settings you made when configuring the trigger.a. If you selected to not send notification when the camera is triggered, click [Save], then click [Go toTrigger page].b. If you selected to send notification when the camera is triggered, click [Next].•The appropriate notification settings page is displayed.–For E-mail notification, see Page 69.–For HTTP notification, see Page 72.*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.*2 ["] cannot be entered.Operating Instructions 672.4.3 Transferring Images by HTTP
2.5 Configuring the Camera to Send TriggerNotificationsWhen configuring the camera to buffer or transfer images by built-in sensor or external sensor, or by thedetection feature, you can configure the camera to send notifications by E-mail (see Page 69) or HTTP (seePage 72) when the camera is triggered.Note•Notifications cannot be sent when buffering or transferring images by timer.•You can also send a log of trigger notifications once a day (see Page 87).68 Operating Instructions2.5 Configuring the Camera to Send Trigger Notifications
2.5.1 Sending Trigger Notifications by E-mailThe following screen is displayed while configuring the camera to buffer or transfer images by built-in sensoror external sensor, or by detection (see Page 54) if you select [Send E-mail Notification]. Follow the procedurebelow to send trigger notifications by E-mail. Ask your Internet Service Provider (ISP) or network administratorfor the appropriate settings.Note•To prevent trigger notifications from being sent to the wrong party, make sure you enter the desireddestination e-mail addresses correctly.1. Set the following parameters as desired.a. Under [E-mail Notification When Triggered], enter the IP address or the host name*1 of the SMTP server(outgoing mail server).•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.•This feature cannot transfer images to web-based mail servers, such as Hotmail.b. Enter the port number used by the server. (Port 25 is normally used for sending E-mail.)•Some ISPs require outgoing mail to be sent using port 587 or using SSL (SMTP over SSL) on port465. Ask your ISP or network administrator for the appropriate setting.c. Enter the reply E-mail address*2 that will be shown to the recipient as the sender of the E-mail.•In an effort to reduce spam, many ISPs block E-mail sent through the SMTP server from an E-mailaddress that is not associated with the SMTP server, therefore, we recommend entering the E-mailaddress assigned to you by your ISP.d. Enter the destination E-mail address*2. Up to 3 addresses can be entered.e. Enter the subject*2 that will be displayed in E-mail messages sent by the camera (max. 44 characters).•The date and time (24-hour format) is automatically attached to the subject.For example, if you enter “CameraNotification” as the subject, an E-mail may be sent with thesubject “CameraNotification:20090618173020500”.The time stamp format is Year/Month/Date/24-hour time/Second/Millisecond.Operating Instructions 692.5.1 Sending Trigger Notifications by E-mail
Therefore, in this example, the camera was triggered on June 18, 2009, at 5:30 PM and 20 secondsand 500 milliseconds. Note that if you configure the camera to adjust its time setting for DaylightSaving Time/Summer Time (see Page 140), an “s” will be inserted between the date and time ofthe time stamp.f. Enter the text*2 that will be displayed in the body of E-mail messages sent by the camera (max. 63characters).•Line breaks cannot be entered.2. Under [How to authenticate], select the authentication method your ISP requires for sending E-mail, andenter the appropriate settings if necessary.–[No authentication]: Select this option if the outgoing E-mail server does not require authenticationwhen sending E-mail messages.–[POP before SMTP authentication]: Select this option if the outgoing E-mail server requires POP beforeSMTP authentication when sending E-mail messages. The following settings are also necessary. Enterthe settings as you would for receiving E-mail.a. Enter the IP address or the host name*1 of the POP3 server (incoming mail server).•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.b. Enter the port number used by the server. (Port 110 is normally used for POP3.)c. Enter the login ID*2 (user name) required to access the server (max. 63 characters).d. Enter the password*2 required to access the server (max. 63 characters).70 Operating Instructions2.5.1 Sending Trigger Notifications by E-mail
–[SMTP authentication]: Select this option if the outgoing E-mail server requires SMTP authenticationwhen sending E-mail messages. The following settings are also necessary. Enter the settings as youwould for sending E-mail.a. Enter the login ID*2 (user name) required to access the server (max. 63 characters).b. Enter the password*2 required to access the server (max. 63 characters).•The camera supports LOGIN, PLAIN, and CRAM-MD5 authentication.3. Under [SSL], select [Use] if you want to use SSL encryption when sending E-mail.•When [Use] is selected, the port number under [E-mail Transfer] may need to be set to 465. Ask yourISP or network administrator for the appropriate settings.•SSL supports SMTP over SSL. STARTTLS is not supported.4. Click [Save], then click [Go to Trigger page].*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.*2 ["] cannot be entered.Operating Instructions 712.5.1 Sending Trigger Notifications by E-mail
2.5.2 Sending Trigger Notifications by HTTPThe following screen is displayed while configuring the camera to buffer or transfer images by built-in sensoror external sensor, or by detection (see Page 54) if you select [Send HTTP Notification]. Follow the procedurebelow to send trigger notifications by HTTP.Note•If your camera’s network uses a proxy server, the appropriate proxy server settings must be made onthe [Network (IPv4)] page in order for images to be transferred by HTTP (see Page 118).1. Set the following parameters as desired.a. Enter the URL*1 of the HTTP server (max. 255 characters).•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.b. Enter the port number used by the server. (Port 80 is normally used for HTTP.)c. Enter the login ID*2 (user name) required to access the server (max. 63 characters).d. Enter the password*2 required to access the server (max. 63 characters).e. Enter the path*2 to the desired CGI file on the server.2. Click [Save], then click [Go to Trigger page].*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.*2 ["] cannot be entered.72 Operating Instructions2.5.2 Sending Trigger Notifications by HTTP
2.6 Viewing Buffered ImagesIf you have configured the camera to buffer images (see Page 51 or Page 54), you can access the cameraand view the buffered images.Note•If you have configured the camera to transfer images by FTP, E-mail, or HTTP, images are deletedonce they have been successfully transferred and you cannot view the images using the proceduredescribed in this section.•When buffering MPEG-4 videos, the videos cannot be viewed until buffering has ended. Buffering endswhen the memory is full (up to 1 minute when buffering images to the internal memory).•Buffering ends when the buffered file size reaches 20 MB. When the 20 MB limit is reached, a new fileis created. Note that it may take 20 minutes or more for a 20 MB file to be buffered.1. Click the [Buffered Image] tab.•The oldest buffered image for triggers 1–5 are displayed.•If an image was buffered in MPEG-4 format, a black screen is displayed.•If a trigger is disabled, or if the trigger has not yet buffered images, a gray screen is displayed.•Date and time overlays, status overlays, and text overlays may be displayed on buffered imagesaccording to the [Overlay Setting] (see Page 159). See Page 11 for an example of a camera imageoverlays.1. Timer 2. Sensor 3. Motion Detection4.Sound Detection 5. Alarm12. Click the trigger title corresponding to buffered images you want to view.Operating Instructions 732.6 Viewing Buffered Images
Viewing and downloading buffered JPEG images (videos and still images)ABCDEFA. Start and end date and time when the image was bufferedB. Camera imageC. Date and time when the displayed image was buffered, current image number, and total number of imagesbufferedD. Playback controls (explained below)E. Click to select how many images will be downloaded when [Download] is clickedF. Click to download the selected number of imagesPlaying images[Play]: All buffered images are played back in sequence beginning with the current image[First] or [Last]: The first or last image is displayed[<100], [<10], [<1]: “Rewinds” by the corresponding number of frames[100>], [10>], [1>]: “Fast-forwards” by the corresponding number of framesNote•Date, time and image number are not displayed during playback.•The ActiveX zoom feature (see Page 30) can be used during playback.•Screen content varies by model number.Downloading imagesSelect the number of frames you want to download, click [Download], and specify a location on your PC tosave the images. The selected number of frames will be downloaded, beginning with the frame currentlydisplayed. You can save every frame beginning with the current frame to the last frame by selecting[remaining]. Images are saved in PNC format. You can view them conveniently using the Network Camera SDViewer software. This software can be found on the included CD-ROM, and can be installed by following the74 Operating Instructions2.6 Viewing Buffered Images
instructions in the “Read Me” file (CD-ROM Drive:\NCV\SDVIEWER_README.txt). You can also downloadthis software from the Panasonic Network Camera website (http://panasonic.net/pcc/support/netwkcam/).You can also download a still image by right-clicking in the image area and selecting [Save Picture As...].Note•The number of simultaneous viewing sessions is limited. When the maximum number of accesses hasbeen exceeded (refer to the tables in Page 48), additional users will see a gray screen.Viewing and downloading buffered MPEG-4 videosABCDEA. Start and end date and time when the image was bufferedB. Camera imageC. Windows Media® Player controls (refer to the Windows Media Player help file for details)D. Playback controls (explained below)E. Download buttonPlaying videos[Play]: All buffered MPEG-4 files are played back in sequence beginning with the current file[First] or [Last]: The first or last file is played back[<10], [<1]: “Rewinds” by the corresponding number of files[10>], [1>]: “Fast-forwards” by the corresponding number of filesOperating Instructions 752.6 Viewing Buffered Images
Note•A video file cannot be played back while it is still being recorded.•The G.726 audio codec must be downloaded and installed on your PC in order to view buffered videos.Click the link below [If images are not displayed or audio cannot be heard, click here.] to viewinformation and download the codec.•Date, time and file number are not displayed during playback.•If you click [Play] to play all MPEG-4 files, playback may stop in the middle of a file when using WindowsVista. In this case, click the play button in Windows Media Player to resume playback.•Screen content varies by model number.Downloading videosClick [Download], and specify a location on your PC to save the file. The current video file will be saved onyour PC in ASF (Advanced Streaming Format) format, which is a file format used by Windows Media. You canview video files later using Windows Media Player.Note•The maximum length of videos that can be buffered in the memory, as well as the total number ofvideos that can be buffered in the memory, varies on image resolution, MPEG-4 frame rate and bit ratesettings, and the content of the videos being buffered.•See the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) formore information about viewing or downloading buffered MPEG-4 videos.76 Operating Instructions2.6 Viewing Buffered Images
2.7 Deleting Buffered Images ManuallyYou can delete all images in the memory buffered by a specific trigger.1. Click the [Setup] tab.2. On the left side of the screen under [Buffer/Transfer], click [Trigger].3. Click a trigger number (1–5).Operating Instructions 772.7 Deleting Buffered Images Manually
4. Click [Delete Buffered Images].5. Click [OK].Note•The following operations also delete all images buffered in the internal memory.–Turning off the camera.–Saving the Date and Time page.–Restarting, updating firmware or resetting the camera to factory default.–Disabling or enabling a trigger.–Restoring settings from a configuration file.78 Operating Instructions2.7 Deleting Buffered Images Manually
2.8 Understanding How the Camera ManagesBuffered ImagesWhen images are buffered in the camera’s internal memoryThe camera’s internal memory is divided between the number of triggers that are configured. For example, if5 triggers are set, each trigger can use 1/5 of the camera’s internal memory, and if 3 triggers are set, eachtrigger can use 1/3 of the camera’s internal memory, etc. See Page 207 for information about the camera’sinternal memory capacity.For example, when buffering JPEG images at 320 ´ 240 resolution and standard quality:Number of triggers 1 2 3 4 5Maximum number of JPEG images that can be bufferedby each trigger (approximate) 1160 580 385 290 230When you change settings for a trigger, all images buffered in the internal memory for the selected trigger aredeleted. Additionally, images buffered for other triggers may also be deleted. When configuring a trigger tobuffer or transfer images, it is important to understand how the camera manages buffered images.All images for the selected trigger are deleted when:–You change the settings for a trigger (image buffer frequency, transfer method, transfer settings, etc.)–You click [Delete Buffered Images] on the trigger pageAll images for all triggers are deleted when:–You disable or enable a trigger (see Page 59)–You restart the camera (see Page 180)–You update the camera’s firmware (see Page 181 and Page 203)–You reset the camera to its default settings (see Page 184)–You change the date and time setting (see Page 140)–You restore settings from a configuration file (see Page 183)When selecting [No Transfer, Memory Overwrite] for buffering JPEG images using sensor,alarm, or detection triggersIf you want to configure the camera to buffer pre-trigger and post-trigger images, please note the followingrecommended settings when selecting [No Transfer, Memory Overwrite] for buffering JPEG images usingsensor, alarm, or detection triggers.When buffering JPEG images at 320 ´ 240 resolution and standard quality:Number of triggers 1 2 3 4 5Maximum number of JPEG images that can be bufferedby each trigger (approximate) (“A”) 1160 580 385 290 230Recommended maximum number of pre-triggerimages (“B”) 385 190 125 95 75Recommended maximum number of post-triggerimages (when the number of pre-trigger images shownabove is set) (“C”)390 200 135 100 80Approximate number of images buffered when usingthe above settings (“D”) 775 390 260 195 155Note•As a general guideline, the recommended maximum number of pre-trigger images is about 1/3 of themaximum number of images that can be buffered by the trigger.(“B” equals or is less than “A”´1/3, as shown above).Operating Instructions 792.8 Understanding How the Camera Manages Buffered Images
•As a general guideline, the number of post-trigger images should not exceed the total number of imagesthat can be buffered by the trigger minus 2 times the number of pre-trigger images.(“C” equals or is less than “A”-(2´“B”), as shown above).•Note that when using the above settings, the actual number of images buffered (“D”) is less than themaximum number of images that can be buffered by the trigger (“A”).•If the value set for post-trigger images is set too high, pre-trigger images may be overwritten.•If the value set for pre-trigger images is set too high, images may not be buffered as expected.80 Operating Instructions2.8 Understanding How the Camera Manages Buffered Images
2.9 Adjusting Sensor SensitivityIf using the camera’s built-in sensor to buffer or transfer camera images, you may want to adjust the sensor’ssensitivity for optimal results.1. Click the [Setup] tab.2. On the left side of the screen under [Buffer/Transfer], click [Sensor Sensitivity].3. Select the desired setting.–[High]: The sensor is more sensitive to heat variations.–[Normal]: The sensor is moderately sensitive to heat variations (default).–[Low]: The sensor is less sensitive to heat variations.–[Very Low]: The sensor is further less sensitive to heat variations.–[No detection]: The sensor does not detect heat variations.4. Click [Save].Operating Instructions 812.9 Adjusting Sensor Sensitivity
2.10 Adjusting Motion Detection SensitivityIf using the motion detection feature to buffer or transfer camera images, you may want to adjust the motiondetection sensitivity for optimal results.1. Click the [Setup] tab.2. On the left side of the screen under [Buffer/Transfer], click [Motion Detection].3. Observe the [Preview] area to confirm how the current settings detect motion.•Any changes you make on this page will not be reflected in the [Preview] area until you click [Save].•You can click on the image in the [Preview] area to use the click to center feature and aim the lens inthe desired direction when confirming the current sensitivity settings.4. If necessary, adjust the detection threshold by clicking the appropriate block.5. If necessary, adjust the motion sensitivity by clicking the appropriate block.6. Click [Save], and then click [Go to Motion Detection page].7. Observe the [Preview] area to confirm how the new settings detect motion, and repeat from step 4 ifnecessary.Understanding [Threshold] and [Sensitivity]Motion detection threshold and sensitivity can be adjusted. Understanding how threshold and sensitivityinteract will help you adjust the motion detection feature to suit your needs.[Threshold]: Determines at what point the motion detection feature is triggered. A lower threshold means lessmotion is needed to trigger the motion detection feature. A higher threshold means more motion is needed totrigger the motion detection feature. Threshold is indicated in the [Preview] area by the light green area.[Sensitivity]: Determines how easily the camera detects motion. Lower sensitivity means the camera is lesslikely to detect motion. Higher sensitivity means the camera is more likely to detect motion. Motion is indicatedin the [Preview] area in dark green when it has not exceeded the detection threshold, and is indicated in darkred when it has exceeded the detection threshold.[Preview]: Refer to this area to see how the current settings (effective after clicking [Save]) detect motion.The following examples show how [Threshold] and [Sensitivity] are represented in the [Preview] area.Example 1Parameter Display Meaning[Threshold]ALow threshold (A)[Sensitivity]BModerate sensitivity (B)[Preview]ALow threshold (A), nomotion is detected[Preview]CALow threshold (A), lowmotion (C), motiondetection is nottriggered[Preview]DALow threshold (A),moderate (D), motiondetection is triggered82 Operating Instructions2.10 Adjusting Motion Detection Sensitivity
Example 2Parameter Display Meaning[Threshold]AHigh threshold (A)[Sensitivity]BModerate sensitivity (B)[Preview]AHigh threshold (A), nomotion is detected[Preview]ACHigh threshold (A),moderate motion (C),motion detection isnot triggered[Preview]ADHigh threshold (A), highmotion (D), motiondetection is triggeredNote•Motion is detected by changes in the outline of objects and changes in object brightness, however, insome cases the camera may detect rapid brightness changes by artificial light sources (such asfluorescent lights) as motion.•The camera’s motion detection feature detects motion differently than the Network Camera Recordersoftware (sold separately).•Motion may not be detected as desired if the object’s color is similar to the color of the background.•The motion detection feature is disabled when panning and tilting the camera lens, i.e., moving thecamera lens will not trigger the motion detection feature.•Motion detection can vary by the object, image resolution, or image quality. Refer to the [Preview] areato see how the current settings detect motion.Operating Instructions 832.10 Adjusting Motion Detection Sensitivity
2.11 Adjusting Sound Detection SensitivityIf using the sound detection feature to buffer or transfer camera images, you may want to adjust the thresholdfor sound detection in order to achieve the desired results.1. Click the [Setup] tab.2. On the left side of the screen under [Buffer/Transfer], click [Sound Detection].3. Observe the [Preview] area to confirm how the current settings trigger sound detection.•When the sound level indicator is green, the camera’s microphone is picking up sound but the volumeis not high enough to trigger the sound detection feature. When the sound level is red, the sounddetection feature is triggered.•Any changes you make on this page will not be reflected in the [Preview] area until you click [Save].4. If necessary, adjust the detection threshold by clicking the appropriate block.5. Click [Save], and then click [Go to Sound Detection page].6. Observe the [Preview] area to confirm how the new settings trigger sound detection, and repeat from step4 if necessary.84 Operating Instructions2.11 Adjusting Sound Detection Sensitivity
Understanding [Threshold]Sound detection threshold can be adjusted. Understanding how threshold will help you adjust the sounddetection feature to suit your needs.[Threshold]: Determines at what point the sound detection feature is triggered. A lower threshold means lesssound is needed to trigger the sound detection feature, i.e., sound detection is triggered at lower volumes. Ahigher threshold means more sound is needed to trigger the sound detection feature, i.e., sound detection isonly triggered at higher volumes. Note that the [Camera Microphone Sensitivity] setting on the [Audio] pagecontrols microphone sensitivity (Page 144); if the microphone sensitivity is adjusted, the [Threshold] settingfor the sound detection feature may also need to be adjusted to achieve the desired results.[Preview]: Refer to this area to see how the current settings (effective after clicking [Save]) detect sound.Example 1Parameter Display Meaning[Threshold]ALow threshold (A)[Preview]ALow threshold (A), nosound is detected[Preview]BALow threshold (A), lowvolume (B), sounddetection is nottriggered[Preview]CALow threshold (A),moderate volume (C),sound detection istriggeredExample 2Parameter Display Meaning[Threshold]AHigh threshold (A)[Preview]AHigh threshold (A), nosound is detected[Preview]ABHigh threshold (A),moderate volume (B),sound detection is nottriggered[Preview]ACHigh threshold (A), highvolume (C), sounddetection is triggeredNote•The audio and video may not be in sync in the [Preview] area.Operating Instructions 852.11 Adjusting Sound Detection Sensitivity
•The sound detection feature cannot detect sound when the [Input] setting is set to [Disable] on the[Audio] page (see Page 144).•The [Camera Microphone Sensitivity] setting on the [Audio] page affects sound detection (seePage 144).•If there are many false detections, lower the sensitivity of the [Camera Microphone Sensitivity] on the[Audio] page. If no detections are made, increase the sensitivity of the [Camera MicrophoneSensitivity] (see Page 144).•The sound detection feature is triggered when a higher volume sound than the ambient noise isdetected. We recommend setting the [Camera Microphone Sensitivity] on the [Audio] page to [High]for quiet places such as library, [Low] for noisy places, and [Very Low] for continuously noisy placessuch as factories (see Page 144).•While the sound detection feature can be used to trigger image buffering, images buffered to the internalmemory do not contain audio.•The sound detection feature cannot detect sound while using the pan, tilt, or click to center features orwhile the built-in alarm is sounding.•Ambient noise may cause false detections.•The sound detection feature is triggered by sound volume only, not by the characteristics of the sound.86 Operating Instructions2.11 Adjusting Sound Detection Sensitivity
2.12 Sending Alarm Log InformationYou can configure the camera to send a daily log by E-mail that reports the status of the built-in sensor, externalsensor, and detection triggers. This allows you to be notified by E-mail once a day and know whether or notthere were any events that triggered the camera. Ask your Internet Service Provider (ISP) or networkadministrator for the appropriate settings.1. Click the [Setup] tab.2. On the left side of the screen under [Buffer/Transfer], click [Alarm Log].3. Set the following parameters as desired.a. Under [A setup of operation], select the desired setting.–[Never send alarm logs]: Alarm logs will not be sent.–[Always send alarm logs]: Alarm logs will be sent, even if the camera was not triggered.–[Send alarm logs only when the camera was triggered]: Alarm logs will be sent if the camera wastriggered.–[Send alarm logs only when the camera was not triggered]: Alarm logs will be sent only if the camerawas not triggered.Operating Instructions 872.12 Sending Alarm Log Information
b. Under [Active Time], select the days and the time you want the camera to send alarm logs.c. Under [Notice setup of an alarm log], enter the IP address or the host name*1 of the SMTP server(outgoing mail server).•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.•This feature cannot transfer images to web-based mail servers, such as Hotmail.d. Enter the port number used by the server. (Port 25 is normally used for sending E-mail.)•Some ISPs require outgoing mail to be sent using port 587 or using SSL (SMTP over SSL) on port465. Ask your ISP or network administrator for the appropriate setting.e. Enter the reply E-mail address*2 that will be shown to the recipient as the sender of the E-mail.•In an effort to reduce spam, many ISPs block E-mail sent through the SMTP server from an E-mailaddress that is not associated with the SMTP server, therefore, we recommend entering the E-mailaddress assigned to you by your ISP.f. Enter the destination E-mail address*2. Up to 3 addresses can be entered.g. Enter the subject*2 that will be displayed in E-mail messages sent by the camera (max. 44 characters).4. Under [How to authenticate], select the authentication method your ISP requires for sending E-mail, andenter the appropriate settings if necessary.–[No authentication]: Select this option if the outgoing E-mail server does not require authenticationwhen sending E-mail messages.88 Operating Instructions2.12 Sending Alarm Log Information
–[POP before SMTP authentication]: Select this option if the outgoing E-mail server requires POP beforeSMTP authentication when sending E-mail messages. The following settings are also necessary. Enterthe settings as you would for receiving E-mail.a. Enter the IP address or the host name*1 of the POP3 server (incoming mail server).•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.b. Enter the port number used by the server. (Port 110 is normally used for POP3.)c. Enter the login ID*2 (user name) required to access the server (max. 63 characters).d. Enter the password*2 required to access the server (max. 63 characters).–[SMTP authentication]: Select this option if the outgoing E-mail server requires SMTP authenticationwhen sending E-mail messages. The following settings are also necessary. Enter the settings as youwould for sending E-mail.a. Enter the login ID*2 (user name) required to access the server (max. 63 characters).b. Enter the password*2 required to access the server (max. 63 characters).•The camera supports LOGIN, PLAIN, and CRAM-MD5 authentication.5. Under [SSL], select [Use] if you want to use SSL encryption when sending E-mail.•When [Use] is selected, the port number under [E-mail Transfer] may need to be set to 465. Ask yourISP or network administrator for the appropriate settings.•SSL supports SMTP over SSL. STARTTLS is not supported.6. Click [Save], then click [Go to Alarm Log page].Note•When the settings are saved, the number of new alarm logs becomes 0.*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.*2 ["] cannot be entered.Operating Instructions 892.12 Sending Alarm Log Information
3 Mobile Phone FeaturesThis section describes the features available when using a mobile phone that is compatible with PanasonicNetwork Cameras. Before using any of these features, please read the following notes.•Certain mobile phones are not compatible with Panasonic Network Cameras.•Mobile phones that only allow the use of port number 80 or mobile phones that do not support passwordauthentication are not compatible with Panasonic Network Cameras.•Certain mobile phones may not display images correctly.•Video images cannot be displayed on mobile phones.•The camera’s audio features are not available with mobile phones.•Data packet fees may apply when accessing the camera from your mobile phone. Consult your mobileservice provider for more information.90 Operating Instructions
3.1 Accessing the Camera from Your Mobile Phone1. Enter http:// followed by the IP address of the camera and /mobile, then access the camera.Example: http://***.***.***.***/mobile•If the camera’s port number is a port number other than 80, enter “:” and the port number after the IPaddress.Example: http://***.***.***.***:50001/mobile•If you have registered with a DNS service, such as Viewnetcam.com (see Page 105), enter the URLinstead of the IP address.Example: http://***.viewnetcam.com•If the camera is configured to use HTTPS (see Page 119), enter https:// followed by the IP addressor host name and the port number of the camera. Note, however, that certain mobile phones do notsupport HTTPS connections.Example: https://***.***.***.***:80/mobileExample: https://***.viewnetcam.com:80/mobile2. If an authentication dialog is displayed, enter the user name and password.•A still image from the camera is displayed.•If the camera image is not displayed properly, try accessing the camera by entering one of the followinginstead of /mobile.–/mobileh (for HTML)–/mobilex (for XHTML)Note•If the camera is configured to allow access from guest users (i.e, anonymous users; see Page 155),users can access the camera’s mobile phone pages using a mobile phone or PC without entering auser name or password.Operating Instructions 913.1 Accessing the Camera from Your Mobile Phone
3.2 Viewing Still Images on Your Mobile PhoneStill images from the camera can be viewed with a compatible mobile phone.ABCDHIJFGEA. Press [4] or [6] to pan the lens left or right, respectively, orpress [2] or [8] to tilt the lens up or down, respectively.When the lens has reached the end of its pan or tilt range,the corresponding number will not be displayed.B. Press [5] to refresh the image.C. Press [0] to toggle between the available imageresolutions (192 ´ 144 and 320 ´ 240). You can set thedefault image resolution for when viewing with your mobilephone (see Page 159).D. Select [Home Position] to move the lens to the homeposition.E. Press [1], [3], [7] or [9] to move the lens to the first fourpresets (presets 1–4).F. For presets 5–8, select the corresponding preset name tomove the lens to the desired position.G. BL-C230 only: Controls the output signals of the externalI/O interface (see Page 168).H. Select [Alarm Log] to view the last 50 external sensor andmotion detection trigger logs (see Page 94).•You must be logged in to the camera as anadministrator to use this feature.I. Select [Buffer/Transfer] to view the image buffer andtransfer control page (see Page 95).•You must be logged in to the camera as anadministrator to use this feature.J. Select [Privacy Mode] to turn privacy mode on. (You maybe asked to enter the administrator user name andpassword.) To turn privacy mode off, access the cameraagain and select [Disable Privacy Mode].•You must be logged in to the camera as anadministrator to use this feature.Note•When accessing the camera as a general user or as a guest user, certain features may be disabledaccording to the [Access Level] set for the user (see Page 152 and Page 155).•If the camera is configured to allow access from guest users (i.e., anonymous users; see Page 155),users can access the camera’s mobile phone pages using a mobile phone or PC without entering auser name or password. If guest user access is permitted, you can log in as the administrator byselecting [Alarm Log], [Buffer/Transfer], or [Privacy Mode], and then entering the user name andpassword when the authentication dialog is displayed.92 Operating Instructions3.2 Viewing Still Images on Your Mobile Phone
•If you turn privacy mode on, camera images are not buffered even if the camera is configured to bufferimages.•Screen content varies by model number.Operating Instructions 933.2 Viewing Still Images on Your Mobile Phone
3.3 Viewing Alarm Logs on Your Mobile PhoneThe camera records log information each time the camera is triggered and each time the camera’s privacyfeature is turned on and off. Up to 50 events are logged, and each event includes the date, time, and type(built-in sensor, external sensor 1, external sensor 2, motion detection, sound detection, or privacy mode on/off).You can view the log while accessing the camera from your mobile phone.Note•You must be logged in to the camera as an administrator to use this feature.1. Access the camera with your mobile phone (see Page 91).2. Select [Alarm Log].3. Confirm the alarm logs as necessary.4. Select [Control Page] when finished to return to the previous screen.ABCA. Returns to the previous screen.B. The number of new alarm logs is displayed.C. The date and time of each log, and the type of each trigger isdisplayed.•The date is displayed in MM/DD format.•The time is displayed in 24-hour format.•[S] indicates a sensor detection.•[So] indicates a sound detection.•[MD] indicates a motion detection.•[A1] indicates an external sensor 1 detection.•[A2] indicates an external sensor 2 detection.•[PS] indicates privacy mode starts.•[PE] indicates privacy mode ends.•[R] indicates [Rising: GND to Open (High).] signal type(logical HIGH).•[F] indicates [Falling: Open (High) to GND.] signal type(logical LOW).94 Operating Instructions3.3 Viewing Alarm Logs on Your Mobile Phone
3.4 Enabling and Disabling Image Buffering UsingYour Mobile PhoneWhile accessing the camera from your mobile phone, select [Buffer/Transfer] to display the image buffer andtransfer control page on your mobile phone.Note•You must be logged in to the camera as an administrator to use this feature.1. Access the camera with your mobile phone (see Page 91).2. Select [Buffer/Transfer].3. Select the desired trigger number to turn the trigger on or off.4. Select [Save] to turn the selected trigger on or off.•All images buffered in the memory are deleted when you click [Save].5. Select [Control Page] when finished to return to the previous screen.Operating Instructions 953.4 Enabling and Disabling Image Buffering Using Your Mobile Phone
4 Configuring the Camera for Access from theInternetYou can configure the camera to be accessed over the Internet, allowing you to view camera images andchange camera settings from anywhere—even using your mobile phone. This section explains the conceptsand procedures for configuring your camera (and other network devices) to allow you to view camera imagesover the Internet.Before you can configure the camera for access from the Internet, it is necessary to understand how IPaddresses and Internet connections work.Note•To configure the camera to be accessed over the Internet using IPv6, see Page 194.Understanding local addressesEach device connected to your computer network (PCs, router, network printers, network cameras, etc.) hasan IP address. It probably looks something like this: 192.168.0.100. Each IP address on your network must beunique, as shown in the example below.In this example, you would enter 192.168.0.253 or 192.168.0.252 in your web browser’s address bar to accessyour cameras with your PC.192.168.0.2192.168.0.252192.168.0.253192.168.0.1ABCAInternetBModemCRouterAlthough each IP address on your network must be unique, the addresses are unique only to your network. Inother words, your cameras and your neighbor’s cameras may have the same IP addresses. In the examplebelow, the addresses of your devices (on the left) and the addresses of your neighbor’s devices (on the right)are the same, but this is not a problem because the cameras are not connected to the same network.CB192.168.0.2192.168.0.252192.168.0.253192.168.0.2192.168.0.252192.168.0.253192.168.0.1192.168.0.1ABCIP addresses that distinguish different devices on the same LAN (local area network, i.e., personal network)are called local IP addresses. The IP addresses in the examples above are local IP addresses.96 Operating Instructions
So how can you access your camera when you are away from home if other people are using the same IPaddress as your camera?Understanding global addressesThe answer is to access the camera by entering the unique IP address assigned to you by your Internet ServiceProvider (ISP). This address is called a global address, or a WAN (wide area network) address. In the examplebelow, your global IP address is aaa.aaa.aaa.aaa and your neighbor’s global IP address is zzz.zzz.zzz.zzz.•Note that an actual IP address is made of numbers, not letters.CB192.168.0.2192.168.0.252192.168.0.253192.168.0.2192.168.0.252192.168.0.253192.168.0.1zzz.zzz.zzz.zzz192.168.0.1aaa.aaa.aaa.aaaABCWhen you are away from home, you can access your router by entering aaa.aaa.aaa.aaa. But now you haveanother problem—you don’t want to access your router, you want to access the cameras connected to yourrouters.Understanding port numbersData is sent between devices on a network using different ports depending on what kind of data is being sent.A port is not a physical object; it is a piece of information in the data that helps the data be directed to theintended device. In the example below, the port numbers 50000 and 50001 are assigned to your cameras.192.168.0.2192.168.0.252Port 50001192.168.0.253Port 50000192.168.0.1ABCaaa.aaa.aaa.aaaBy assigning unique port numbers to your cameras, you can access your cameras when you are away fromhome by entering aaa.aaa.aaa.aaa:50000 or aaa.aaa.aaa.aaa:50001 in the web browser of a PC. When yourrouter receives information via its global IP address, it passes it on to one of your cameras depending on whichport number you entered after the global IP address.But how does your router know which camera to pass information to?Understanding port forwardingIf your router supports a feature called port forwarding (sometimes it’s called address translation, static IPmasquerade, virtual server, port mapping, or other names, depending on the router manufacturer), the routercan be set up to take information it receives on specific ports and pass it on to a specific IP address.The port forwarding settings needed for the example above would look something like this:Operating Instructions 97
Port No. of Incoming Access Forwarding Destination50000 192.168.0.253:5000050001 192.168.0.252:50001Now you may be thinking, “do I have to do this programming by myself?”Understanding UPnP™If your router does not support a feature called UPnP™ (Universal Plug and Play), you will have to manuallyconfigure your router for port forwarding. Refer to the operating instructions included with your router for moreinformation.If your router does support UPnP™, your cameras and router can communicate with each other so that therouter knows which ports are used by which camera. This means you will be able to access your cameras fromthe Internet without having to configure your router manually.Understanding Dynamic DNS servicesThere is one last problem to solve. How do you find out the global address your ISP has assigned to you? Theanswer is to first contact them. If your provider has assigned you a static IP address (i.e., an IP address thatnever changes), you can use that static address to access your cameras from the Internet as long as yourrouter is set up for port forwarding.But most service providers use dynamic addresses, which means your global address may change monthly,weekly, or maybe even every day. If your provider uses dynamic addresses, you will need to register with aDynamic DNS service in order to access your camera from the Internet.A Dynamic DNS service allows you to use an easy-to-remember address (such as ***.viewnetcam.com)to access your camera from the Internet. If you have subscribed to a Dynamic DNS service and configuredyour camera to use that Dynamic DNS service, your camera will notify the Dynamic DNS service each timeyour provider changes your global IP address. This means your Dynamic DNS service always knows yourcurrent global address, so whenever you enter your easy-to-remember address, the Dynamic DNS serviceautomatically passes the information on to your router, and ultimately, your camera.Example of how a Dynamic DNS service helps you access your camera over the Internet1BCDBBCDB43652AAAInternet BISP CDynamic DNS Service DDNS Server1. Your ISP assigns a new global IP address to your Internet access account.2. The camera notifies your Dynamic DNS service of its new global IP address.3. The Dynamic DNS service notifies the DNS server of your new global IP address. The DNS server updatesits information so that your URL (for example, ***.viewnetcam.com) is registered to your new globalIP address.4. You try to access your camera from outside (i.e., over the Internet) by entering ***.viewnetcam.com.5. The computer contacts the DNS server and requests the global IP address registered to***.viewnetcam.com. The DNS server looks up the global IP address of your URL.98 Operating Instructions
6. The computer receives your current global IP address from the DNS server and accesses the camera.SummaryIn order to access your camera over the Internet, you need to do the following.1. Configure your router for port forwarding. If your router supports UPnP™, this can be done automatically.Refer to the operating instructions included with your router for information on UPnP™ support (therouter’s UPnP™ feature may be turned off by default) or for information on setting port forwarding.2. If your ISP has assigned you a dynamic global IP address, register with a Dynamic DNS service. Werecommend using Viewnetcam.com, a Dynamic DNS service that is designed for use with PanasonicNetwork Cameras. (For more information, refer to the Viewnetcam.com website athttp://www.viewnetcam.com.)3. After you have registered with a Dynamic DNS service, configure the camera to use that service.Operating Instructions 99
4.1 Configuring Port ForwardingIn order to access your camera from the Internet, you will need to configure your router for port forwarding. Ifyour router supports UPnP™ (Universal Plug and Play), the camera and router can communicate with eachother and set port forwarding automatically. This can be done during initial configuration (as explained in theSetup Guide), or by following one of the procedures below.There are two methods you can use to configure port forwarding via UPnP™.–Using the [Internet] tab (recommended)Using this method, the camera’s current port number may change. The camera will be assigned a portnumber that is not currently used by another device on the network. If port 80 is unavailable, the camerawill be assigned the first available port number between 50000 and 50050.To use this method, see Page 101.–Using the [UPnP] pageUsing this method, the camera’s port number will not change.To use this method, see Page 102.Note•If your router does not support UPnP™, you need to configure the router’s port forwarding featuremanually. See Page 102.•If your router’s UPnP™ feature is turned off (most routers have UPnP™ turned off by default), youneed to turn it on in order to configure port forwarding automatically. Refer to the operating instructionsincluded with your router and the Panasonic Network Camera website(http://panasonic.net/pcc/support/netwkcam/) for more information.•If you have a PPPoE or PPTP connection to your Internet Service Provider, disable your router’smaximum idle time setting. Refer to the operating instructions included with your router for moreinformation.•UPnP™ features are available when using the camera in IPv4. The camera does not support UPnP™ for IPv6 connections.100 Operating Instructions4.1 Configuring Port Forwarding
Enabling [Auto Port Forwarding] using the [Internet] tab1. Click the [Internet] tab.2. Under [Auto Port Forwarding (IPv4)], select [Enable].3. Click [Save].•A notice is displayed informing you that the camera’s port number may change.4. Click [OK].•[Router configuration in progress to allow access from the Internet.] is displayed.•If you want to register with Viewnetcam.com (visit http://www.viewnetcam.com for details), select[Register with Viewnetcam.com] before clicking [Save]. Click [Go to Viewnetcam.com Registrationpage] when this button is displayed. The Viewnetcam.com website will open in a new window. Followthe on-screen instructions to register with Viewnetcam.com.•When [Setup completed] is displayed, the addresses for accessing the camera over the LAN and overthe Internet are displayed.5. Click [To Single Camera page].6. Confirm that port forwarding was configured correctly (see Page 102).Note•If you have multiple cameras connected to the same network, only one of the cameras needs to beregistered with Viewnetcam.com. All cameras connected to the network can be accessed from theInternet using your Viewnetcam.com URL (for example, ***.viewnetcam.com) and adding thedesired camera’s port number after the URL. Example: http://***.viewnetcam.com:50000,http://***.viewnetcam.com:50001, etc. Note, however, if the camera that is registered toViewnetcam.com is turned off and your ISP-provided global IP address changes, you will not be ableto access any of the cameras.•To disable Viewnetcam.com service for this camera later, access the Viewnetcam.com website(http://www.viewnetcam.com) and cancel your registration.•If auto port forwarding is enabled or disabled on this page, it is also enabled or disabled on the[UPnP] page.Operating Instructions 1014.1 Configuring Port Forwarding
Enabling [Auto Port Forwarding] using the [UPnP] page1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [UPnP].3. Under [Auto Port Forwarding], select [Enable].4. Click [Save].•When setup is complete, [Success!] is displayed.5. Confirm that port forwarding was configured correctly (see Page 102).Note•If auto port forwarding is enabled or disabled on this page, it is also enabled or disabled on the[Internet] tab.•Screen content varies by model number.Confirming that UPnP™ port forwarding is configured correctlyTo confirm that the UPnP™ port forwarding has been successfully configured, follow the procedure below.1. Click the [Maintenance] tab.2. On the left side of the screen, click [Status].3. Under [UPnP], confirm that the status is [Enabled].•If [Enabled] is not displayed, refer to the UPnP™ related items in 1.3 Camera Setup Issues and1.5 Camera Access Issues in the Troubleshooting Guide.Configuring port forwarding without using UPnP™If your router does not support UPnP™, you need to configure the router’s port forwarding feature manually.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [Network (IPv4)].3. Under [Connection Mode], click [Static].4. Make a note of the IP address and port number displayed here. You will need to know these settings whenconfiguring the router for port forwarding.5. Click [Save].6. Click [Restart].102 Operating Instructions4.1 Configuring Port Forwarding
7. While referring to the operating instructions included with your router, configure the router’s port forwardingfeature.•When configuring port forwarding, store the camera’s IP address and port number that you notedabove.8. Register the camera to use a Dynamic DNS service, such as Viewnetcam.com (see Page 105).Operating Instructions 1034.1 Configuring Port Forwarding
4.2 Configuring the Camera to Use a Dynamic DNSServiceYou can configure the camera to use Viewnetcam.com (see Page 105) or a third-party Dynamic DNS service(see Page 109).A Dynamic DNS service is a service that allows you to assign an easy-to-remember URL (web address) to thecamera, such as ***.viewnetcam.com, allowing you to access the camera from the Internet using yourpersonalized URL. A Dynamic DNS service also allows you to easily access the camera, even when yourInternet Service Provider changes your IP address, because the camera periodically contacts the DynamicDNS service and notifies the service of its current address.If you are interested in accessing your camera over the Internet, we recommend using a Dynamic DNS service,such as Viewnetcam.com. For more information about Viewnetcam.com, please visithttp://www.viewnetcam.com for details.104 Operating Instructions4.2 Configuring the Camera to Use a Dynamic DNS Service
4.2.1 Configuring the Camera to Use Viewnetcam.comIf you are interested in accessing your camera over the Internet, we recommend using Viewnetcam.com.Viewnetcam.com is a Dynamic DNS service designed for use with Panasonic Network Cameras. For moreinformation about Viewnetcam.com, please visit http://www.viewnetcam.com for details.There are two methods you can use to configure the camera to use Viewnetcam.com.–Using the [Internet] tab (recommended)To use this method, see Page 105.–Using the [DynamicDNS] pageTo use this method, see Page 106.Note•If your router supports UPnP™ and you want to enable auto port forwarding as well as useViewnetcam.com, use the procedure described in Page 101.•If you have multiple cameras connected to the same network, only one of the cameras needs to beregistered with Viewnetcam.com. All cameras connected to the network can be accessed from theInternet using your Viewnetcam.com URL (for example, ***.viewnetcam.com) and adding thedesired camera’s port number after the URL. Example: http://***.viewnetcam.com:50000,http://***.viewnetcam.com:50001, etc. Note, however, if the camera that is registered toViewnetcam.com is turned off and your ISP-provided global IP address changes, you will not be ableto access any of the cameras.•To disable Viewnetcam.com service for this camera later, access the Viewnetcam.com website(http://www.viewnetcam.com) and cancel your registration.•It may take up to 30 minutes before the camera can be accessed over the Internet.Configuring the camera to use Viewnetcam.com from the [Internet] tab1. Click the [Internet] tab.Operating Instructions 1054.2.1 Configuring the Camera to Use Viewnetcam.com
2. Under [Viewnetcam.com Registration], select [Register with Viewnetcam.com].3. Click [Save].4. When [Setup completed] is displayed, click [Go to Viewnetcam.com Registration page].•The Viewnetcam.com website is displayed. Follow the on-screen instructions to register withViewnetcam.com.•When [Setup completed] is displayed, the addresses for accessing the camera over the LAN and overthe Internet are displayed.5. Click [To Single Camera page].Configuring the camera to use Viewnetcam.com from the [DynamicDNS]page1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [DynamicDNS].3. Select [Viewnetcam.com], then click [Next].4. Click [Save].•When setup is complete, [Success!] is displayed.106 Operating Instructions4.2.1 Configuring the Camera to Use Viewnetcam.com
5. Click [Go to Viewnetcam.com page].6. Click [Your Account Link].7. The Viewnetcam.com website is displayed. Follow the on-screen instructions to register withViewnetcam.com.•If the Viewnetcam.com website is not displayed, confirm that your PC can access the Internet, thenclick your web browser’s refresh button.•When registration is complete, you can access the camera using the Viewnetcam.com URL youselected during registration. Note that you can access the camera using this URL only from a PC thatis not connected to the same network (LAN) as the camera.Note•If you have already registered with Viewnetcam.com, your personalized URL is displayed. This is theaddress you can use to access the camera over the Internet. You can also access the URL displayednext to [Your Account Link] to view your Viewnetcam.com registration information.•If [Your Account Link] is not displayed, confirm that you have registered with Viewnetcam.com and thatyour PC can access the Internet, then click your web browser’s refresh button.•Typically [Global IP Address Notification Method] should be set to [Normal]. If you cannot access thecamera using the registered URL 30 minutes after registering with Viewnetcam.com, select[Advanced]. In this case, UPnP must be enabled for the camera and for the router.•If the global IP address of the router changes frequently, the camera may not be able to be accessedover the Internet. In this case, set the [Updating time] setting to a lower (shorter) value.Confirming your Viewnetcam.com registrationYou can confirm that the camera has been successfully registered to Viewnetcam.com.1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Status].3. Under [Viewnetcam.com], confirm that [Enabled (2)] is displayed.Note•If the status is displayed as [Expiration], confirm that you have registered with Viewnetcam.com, orrestart the camera and access this page again.Operating Instructions 1074.2.1 Configuring the Camera to Use Viewnetcam.com
Changing the Viewnetcam.com address update timeYou can select how often the camera notifies the Viewnetcam.com server of its current global IP address.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [DynamicDNS].3. Select [Viewnetcam.com], then click [Next].4. Select the desired setting for [Updating time].5. Click [Save].108 Operating Instructions4.2.1 Configuring the Camera to Use Viewnetcam.com
4.2.2 Configuring the Camera to Use a Third-party Dynamic DNSServiceBefore configuring the camera to use a third-party Dynamic DNS service, you will first need to subscribe to thedesired service. Ask the Dynamic DNS service provider for the settings required to use that service.Note•Certain third-party Dynamic DNS services may not be compatible with your camera. We cannotguarantee that your camera will be compatible with third-party Dynamic DNS services, and thereforewe cannot take responsibility for any damage or performance issues that may occur when using aDynamic DNS service other than Viewnetcam.com (see Page 105).•Please direct any questions you may have regarding the settings required to use a third-party DynamicDNS service to the Dynamic DNS service provider.•After configuring the camera to use a third-party Dynamic DNS service, it may take several minutesbefore the camera can be accessed over the Internet.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [DynamicDNS].3. Select [User-specified DynamicDNS], then click [Next].4. Enter the URL (including http://)*1 provided or required by your Dynamic DNS service provider (max.255 characters).5. Select how often the camera notifies the Dynamic DNS service of its current global IP address.6. Enter the user name*2 provided by the Dynamic DNS service provider (max. 63 characters).Operating Instructions 1094.2.2 Configuring the Camera to Use a Third-party Dynamic DNS Service
7. Enter the password*2 provided by the Dynamic DNS service provider (max. 63 characters).8. Click [Save].*1 [Space] and ["] cannot be entered.*2 ["] and [:] cannot be entered.Canceling the camera’s access to the Dynamic DNS serviceUse the following procedure to stop the camera from notifying the Dynamic DNS service when your global IPaddress changes. Note that if you intend to stop using the Dynamic DNS service altogether, you may need tocontact the Dynamic DNS service provider in order to cancel your subscription.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [DynamicDNS].3. Select [Disable], then click [Save].110 Operating Instructions4.2.2 Configuring the Camera to Use a Third-party Dynamic DNS Service
4.3 Confirming Internet AccessAfter configuring the camera to use a Dynamic DNS service and configuring your router for port forwarding,confirm that the camera can be accessed over the Internet.Most routers will not allow you to access a camera over the Internet using a PC connected to the same LANas the camera. To confirm that the camera can be accessed over the Internet, try accessing the camera usinga PC connected to a different network or by using your mobile phone (see Page 91).Operating Instructions 1114.3 Confirming Internet Access
5 Changing Camera Settings5.1 Network SettingsThe camera’s network settings are made when configuring the camera according to the instructions providedin the Setup Guide. You can change these settings later if necessary using the procedures described in thissection.Note•You must log in to the camera as the administrator in order to change these settings.•After changing network settings and clicking [Save], the camera must be restarted. All images bufferedin the internal memory are deleted when the camera is restarted.•Ask your Internet Service Provider or network administrator for the appropriate network settings.•If you cannot access the camera after changing certain network settings, use the Setup Program toconfirm the camera’s IP address (see Page 202) or reconfigure the camera as explained in the SetupGuide.•If your network uses the IPv6 protocol, see Page 187.112 Operating Instructions5.1 Network Settings
5.1.1 Network (IPv4) Settings1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [Network (IPv4)].3. Select the desired connection mode, then make the appropriate settings as described in this section.–[Automatic Setup]: Allows the camera to automatically obtain the appropriate network settings fromyour broadband router or from your Internet Service Provider (ISP). The camera also searches for anunused IP address on your network.–[Static]: Allows you to set all network settings manually.–[DHCP]: Allows you to specify your network settings (if necessary), after which the camera obtains anIP address automatically from the DHCP feature of your broadband router or from your ISP.Note•Screen content varies by model number.[Automatic Setup]1. Set the following parameters as desired.a. Under [Max. Bandwidth Usage], select the maximum bandwidth you want to allow the camera to use.b. Under [Connection Type], select the appropriate connection type.•Normally you can leave this setting at [Auto Negotiation].2. Click [Save].3. When the [New settings are saved.] message is displayed, click [Restart].Note•If the camera’s IP address was changed as a result of changing the network settings, use the SetupProgram on the CD-ROM to find the camera’s new IP address (see Page 202).•The current network settings can be confirmed on the [Status] page (see Page 176).Operating Instructions 1135.1.1 Network (IPv4) Settings
[Static]1. Set the following parameters as desired.a. Under [Network Configuration from Setup Program], select whether or not you want to allow the camerato be configured using the Setup Program on the CD-ROM.b. Under [Internet Connection], enter the port number to be assigned to the camera.•The default port number is 80, however, note that some ISPs do not allow access from the Internetusing port 80. Ask your ISP or network administrator about which port numbers are available foraccess over the Internet.•Do not use the following port numbers:–20 and 21: used for FTP–23: used for Telnet–25: used for SMTP–53: used for DNS–110: used for POP3–443: used for HTTPS–4000: used for ICQ–6661–6667: used for IRC•If you are connecting multiple cameras and plan on using port forwarding to allow Internet accessto the cameras, assign a different port number to each camera. We recommend using port numbersin the 50000–50050 range.c. Enter the IP address to be assigned to the camera.114 Operating Instructions5.1.1 Network (IPv4) Settings
•Assign an IP address that belongs to the same class as other network devices (router, PCs, etc.)on the local area network. For example, if your router’s address is 192.168.0.1, you can assign anIP address between 192.168.0.2 and 192.168.0.254 as long as the assigned address is not usedby another network device.d. Enter the appropriate subnet mask.•Confirm the subnet mask assigned to your router or PC. You can enter the same value here.e. Under [Default Gateway], enter the IP address of your router or the default gateway IP address providedby your ISP or network administrator.f. Under [DNS], enter the IP addresses of the primary and secondary DNS servers provided by your ISPor network administrator.g. Under [Max. Bandwidth Usage], select the maximum bandwidth you want to allow the camera to use.•This setting is effective for both IPv4 and IPv6 connections.•Refer to the following file size information when restricting the maximum bandwidth. Note that theseare estimated file sizes for one JPEG image (the actual file size may vary depending on imagequality, image brightness, etc.). To determine the bandwidth required, multiply this number by thenumber of accesses (for JPEG images), and multiply the H.264 or MPEG-4 bit rate setting on the[Video Streaming] page by the number of H.264 or MPEG-4 accesses.–192 ´ 144: 7 KB (56 Kbit)–320 ´ 240: 16 KB (128 Kbit)–640 ´ 480: 35 KB (280 Kbit)h. Under [Connection Type], select the appropriate connection type.•Normally you can leave this setting at [Auto Negotiation].•This setting is effective for both IPv4 and IPv6 connections.2. Click [Save].3. When the [New settings are saved.] message is displayed, click [Restart].•All images buffered in the internal memory are deleted when the camera is restarted.Note•To access the camera again, use the IP address you assigned to the camera in this procedure.•The current network settings can be confirmed on the [Status] page (see Page 176).Operating Instructions 1155.1.1 Network (IPv4) Settings
[DHCP]1. Set the following parameters as desired.a. Under [Network Configuration from Setup Program], select whether or not you want to allow the camerato be configured using the Setup Program on the CD-ROM.b. Under [Internet Connection], enter the port number to be assigned to the camera.•The default port number is 80, however, note that some ISPs do not allow access from the Internetusing port 80. Ask your ISP or network administrator about which port numbers are available foraccess over the Internet.•Do not use the following port numbers:–20 and 21: used for FTP–23: used for Telnet–25: used for SMTP–53: used for DNS–110: used for POP3–443: used for HTTPS–4000: used for ICQ–6661–6667: used for IRC•If you are connecting multiple cameras and plan on using port forwarding to allow Internet accessto the cameras, assign a different port number to each camera. We recommend using port numbersin the 50000–50050 range.c. Enter the host name*1 if required by your ISP or network administrator.116 Operating Instructions5.1.1 Network (IPv4) Settings
•If the camera is connected to a router, you can usually leave this field blank.d. Under [Default Gateway], enter the default gateway IP address if required by your ISP or networkadministrator.•This field can normally be left empty.e. Under [DNS], enter the IP addresses of the primary and secondary DNS servers if required by yourISP or network administrator.•These fields can normally be left empty.f. Under [Max. Bandwidth Usage], select the maximum bandwidth you want to allow the camera to use.•This setting is effective for both IPv4 and IPv6 connections.•Refer to the following file size information when restricting the maximum bandwidth. Note that theseare estimated file sizes for one JPEG image (the actual file size may vary depending on imagequality, image brightness, etc.). To determine the bandwidth required, multiply this number by thenumber of accesses (for JPEG images), and multiply the H.264 or MPEG-4 bit rate setting on the[Video Streaming] page by the number of H.264 or MPEG-4 accesses.–192 ´ 144: 7 KB (56 Kbit)–320 ´ 240: 16 KB (128 Kbit)–640 ´ 480: 35 KB (280 Kbit)g. Under [Connection Type], select the appropriate connection type.•Normally you can leave this setting at [Auto Negotiation].•This setting is effective for both IPv4 and IPv6 connections.2. Click [Save].3. When the [New settings are saved.] message is displayed, click [Restart].•All images buffered in the internal memory are deleted when the camera is restarted.*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.Note•If the camera’s IP address was changed as a result of changing the network settings, use the SetupProgram on the CD-ROM to find the camera’s new IP address (see Page 202).•The current network settings can be confirmed on the [Status] page (see Page 176).Operating Instructions 1175.1.1 Network (IPv4) Settings
5.1.2 Proxy Server SettingsThe following settings are necessary if your network uses a proxy server and you want to transfer images byHTTP or send trigger notifications by HTTP. If you do not use a proxy server, these settings are unnecessary.Note•Consult your Internet Service Provider (ISP) or network administrator to find out if your network usesa proxy server.•The camera does not use encryption when sending the login ID and password to access the proxyserver. Use caution as necessary to prevent disclosure of this information.•For added security, we recommend periodically changing the login ID and password that are requiredto access your proxy server.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [Network (IPv4)].3. Under [Proxy Server Settings], enter the address*1 port no., login ID*2 and password*2 that are required toaccess the proxy server.•Ask your ISP or network administrator for the correct settings.•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.4. Click [Save].*1 [Space], ["], ['], [&], [<], and [>] cannot be used.*2 ["] cannot be used.118 Operating Instructions5.1.2 Proxy Server Settings
5.2 HTTPS SettingsThe camera supports HTTPS connections. When accessing the camera using HTTPS, data sent between thecomputer and camera is encrypted, providing increased security. To access the camera using HTTPS, seePage 120.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [HTTPS].3. Set the following parameters as desired.a. Under [HTTPS], select [Use HTTPS] if you want to use the HTTPS feature.b. If [HTTPS] is set to [Use HTTPS], enter the IP address or host name of the server that contains theSSL key under [Certificate Information].*1•Generally the camera’s IP address can be entered here.4. Click [Save].•It may take up to 5 minutes to receive the SSL key. The camera cannot be accessed using HTTPSuntil the SSL key is received.5. When the [Success!] message is displayed, click [Restart].•All images buffered in the internal memory are deleted when the camera is restarted.Note•When the camera is configured for HTTPS access, it cannot be accessed using HTTP. Similarly, whenthe camera is configured for HTTP access (i.e., when [HTTPS] is set to [Use HTTP]), it cannot beaccessed using HTTPS.•When configuring the camera for access from the Internet, enter the IP address or host name used toaccess the camera over the Internet next to [Camera IP Address or Host Name]. In this case a securitywarning will be displayed when accessing the camera over the local network.•When accessing the camera using HTTPS, the following may occur.–Frame rate may decrease and camera response time may increase.–It may take a while to display images.–Images may break up or audio may be interrupted at the beginning of the access.•BL-C210A/BL-C230A only: If [HTTPS] is set to [Use HTTPS], the camera cannot be accessed froma TV and you cannot set the camera to registration mode (see Page 172).*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.Operating Instructions 1195.2 HTTPS Settings
Accessing the camera using HTTPSIf the camera is configured for HTTPS access, it can only be accessed using HTTPS; HTTP access is notpossible. Use the following address format when accessing the camera using HTTPS.1. Start your PC’s web browser.2. In the browser’s address bar, enter https:// followed by the IP address or host name and the port numberof the camera, then press [Enter] on the keyboard.Example: https://192.168.0.253:80•If you have registered with a Dynamic DNS service, such as Viewnetcam.com (see Page 105), enterthe URL instead of the IP address. Note that accessing the camera this way may only work when youare accessing the camera from outside, i.e., from a PC that is not connected to the same network asthe camera.Example: https://***.viewnetcam.com:803. When the authentication dialog is displayed, enter the user name and password, then click [OK]. The toppage is displayed.Note•If the authentication dialog is not displayed, click the [Login] tab after the camera’s top page isdisplayed. For more information, see Page 158.Installing security certificatesWhen accessing the camera using HTTPS, a security warning is displayed if there is a security certificate thatcorresponds to the camera is not installed on the PC. To prevent this dialog from being displayed, follow theprocedure below and install a security certificate.Note•The value entered next to [Camera IP Address or Host Name] on the [HTTPS] screen must match theIP address or host name used to access the camera. If this value does not match, a security warningwill be displayed when accessing the camera.•If the IP address or host name used to access the camera changes after installing the securitycertificate, a security warning will be displayed when accessing the camera. To prevent the securitywarning from being displayed, a new security certificate must be installed.•When configuring the camera for access from the Internet, enter the IP address or host name used toaccess the camera over the Internet next to [Camera IP Address or Host Name]. In this case a securitywarning will be displayed when accessing the camera over the local network.For Internet Explorer 7/Internet Explorer 8 and Windows Vista/Windows XPNote•Screens displayed when using Windows XP vary slightly from those shown below.1. Access the camera using HTTPS.2. When the security warning is displayed, click [Continue to this website (not recommended).].120 Operating Instructions5.2 HTTPS Settings
•Installing security certificates for unknown devices or sites can lead to security risks. Confirm the originof the security certificates before installing them for devices or sites other than the camera.3. When the authentication dialog is displayed, enter the user name and password, then click [OK].•The top page is displayed.Operating Instructions 1215.2 HTTPS Settings
4. Click [Certificate Error] in the address bar, then click [View certificates].122 Operating Instructions5.2 HTTPS Settings
5. Click [Install Certificate...].Note•If the [Install Certificate...] button is not displayed, exit Internet Explorer, then start Internet Explorerusing the [Run as administrator] option. Click [Start]®[All Programs]®right-click [InternetExplorer], then click [Run as administrator].Operating Instructions 1235.2 HTTPS Settings
6. After the wizard is displayed, click [Next].124 Operating Instructions5.2 HTTPS Settings
7. Select [Place all certificates in the following store], then click [Browse...].8. Click [Trusted Root Certification Authorities], then click [OK].Operating Instructions 1255.2 HTTPS Settings
9. Click [Next].126 Operating Instructions5.2 HTTPS Settings
10. Click [Finish].Operating Instructions 1275.2 HTTPS Settings
11. Click [Yes].12. After [The import was successful.] is displayed, click [OK].Note•After you restart the browser and access the camera using HTTPS, the security warning will not bedisplayed.For Internet Explorer 6 and Windows XP1. Access the camera using HTTPS.2. Click [View Certificate].128 Operating Instructions5.2 HTTPS Settings
•Installing security certificates for unknown devices or sites can lead to security risks. Confirm the originof the security certificates before installing them for devices or sites other than the camera.3. Click [Install Certificate...].Operating Instructions 1295.2 HTTPS Settings
4. After the wizard is displayed, click [Next].5. Select [Automatically select the certificate store based on the type of certificate], then click [Next].130 Operating Instructions5.2 HTTPS Settings
6. Click [Finish].7. Click [Yes].Operating Instructions 1315.2 HTTPS Settings
8. After [The import was successful.] is displayed, click [OK].Note•After you restart the browser and access the camera using HTTPS, the security warning will not bedisplayed.132 Operating Instructions5.2 HTTPS Settings
5.3 Using the Camera in Wireless Mode (BL-C230Only)The BL-C230 can be used wirelessly. In this case, there is no need to connect a LAN cable to the camera.In order to use the camera wirelessly, you must:1. Configure the camera for wired connection. Refer to the included Installation Guide and Setup Guide if youhave not done this.2. Configure the camera’s wireless settings (see Page 134).3. Restart the camera in wireless mode (see Page 138).Note•If images cannot be displayed or if images break up, the following devices may be causing interference.–wireless LAN devices–2.4 GHz cordless telephones/faxes–microwave ovens–wireless AV devicesIf the above devices are causing interference, change the wireless communication channels of thecamera and the router not to overlap with interfering devices. For more information, refer to theoperating instructions included with your wireless router.•If communicating to another wireless device (a PC, etc.) using the wireless router that the camera isconnected, streaming may become congested because the wireless bandwidth is shared.Operating Instructions 1335.3 Using the Camera in Wireless Mode (BL-C230 Only)
5.3.1 Configuring the Camera for Wireless Connection (BL-C230Only)Configure the camera for wireless access by configuring the corresponding camera settings to match thewireless settings of your wireless router. For more information, refer to the operating instructions includedwith your wireless router.Note•SSID is an identification name that is used to distinguish and separate wireless connections into groups.It is also called Network Name (SSID), Wireless network name (SSID), or ESSID.Cipher is a technology that increases security in wireless communications by using encryption methods(WEP, WPA-PSK (TKIP), or WPA2-PSK (AES)) to encrypt data sent on the network. It is also calledSecurity or Security Mode.•WPA-PSK (TKIP) and WPA2-PSK (AES) have stronger encryption than WEP and have high levelsecurity capabilities. We recommend using WPA-PSK (TKIP) or WPA2-PSK (AES) as the encryptionmethod.•Encryption helps protect wireless communications from being accessed or intercepted by unauthorizedparties. Using the encryption features on your wireless router and the camera is recommended.•If your wireless router uses MAC address filtering, enter the MAC address of the camera and the MACaddress of the camera’s wireless module when setting your wireless router’s MAC address filteringfeature. You can confirm the camera’s MAC address on the [Status] page (see Page 176) and theMAC address of the wireless module on the [Wireless Status] page (see Page 177).•After changing and saving the camera’s wireless settings, it takes about 1 minute for the new settingsto become effective.•Even if the camera is turned on in wired mode, it emits radio waves for about 5 minutes. During thistime, the router’s wireless indicator may light or flash.•To switch between wired and wireless connection (see Page 138), the camera must be restarted. Yourrouter may also need to be restarted before the camera can access the router.•If communicating to another wireless device (a PC, etc.) using the wireless router that the camera isconnected, streaming may become congested because the wireless bandwidth is shared.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [Wireless].3. Under [Wireless Configuration], enter the SSID used by your wireless router (max. 32 characters).4. Select the wireless standard used by your wireless router.•Even if your router supports the 802.11g standard (which is theoretically faster than 802.11b), wirelesscommunication speed may decrease if there are other devices nearby which use the 2.4 GHzbandwidth, including devices that use the 802.11b standard.5. Under [Encryption], select the desired encryption method, make the appropriate settings (explained below),then click [Save].134 Operating Instructions5.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only)
When [No encryption] is selectedWhen [No encryption] is selected, encryption will not be used for wireless communications, and thereforewireless communication may not be secure. If you select [No encryption], click [Save] to finish.When [WEP] is selectedWhen [WEP] is selected, the WEP standard will be used for encryption. Refer to the settings of your wirelessrouter, then select the WEP key (1–4) used by your wireless router, select the key format from thecorresponding pull-down menu, enter the WEP key, then click [Save] to finish.Operating Instructions 1355.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only)
Key Format No. of Characters Usable Characters[HEX,10characters 64bit] 100–9, a–f[HEX,26characters 128bit] 26[HEX,32characters 152bit] 32[ASCII 5characters 64bit] 5ASCII characters (seePage 206)*1[ASCII13characters 128bit] 13[ASCII16characters 152bit] 16*1 [Space] cannot be used.Note•The camera supports only open system authentication. If the wireless router or access point isconfigured to use shared key authentication, reconfigure the wireless router or access point to use autoor open system authentication.When [WPA-PSK (TKIP)] is selectedWhen [WPA-PSK (TKIP)] is selected, the WPA-PSK (TKIP) standard will be used for encryption. Refer to thesettings of your wireless router, then enter the [Network Key], select the key format from the pull-downmenu, and click [Save] to finish.Key Format No. of Characters Usable Characters[HEX, 64 Characters] 64 0–9, a–f[ASCII, 8 to 63 Characters] 8–63 ASCII characters (seePage 206)*1*1 [Space] cannot be used.136 Operating Instructions5.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only)
When [WPA2-PSK (AES)] is selectedWhen [WPA2-PSK (AES)] is selected, the WPA2-PSK (AES) standard will be used for encryption. Refer tothe settings of your wireless router, then enter the [Network Key], select the key format from the pull-downmenu, and click [Save] to finish.Key Format No. of Characters Usable Characters[HEX, 64 Characters] 64 0–9, a–f[ASCII, 8 to 63 Characters] 8–63 ASCII characters (seePage 206)*1*1 [Space] cannot be used.Operating Instructions 1375.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only)
5.3.2 Restarting the Camera in Wireless Mode (BL-C230 Only)After you have configured the camera for wireless connection, follow the procedure below to restart the camerain wireless mode.1. Turn off the camera by unplugging the AC plug from the power outlet.2. Set the WIRELESS/WIRED switch on the bottom of the camera to the WIRELESS position.3. Turn the camera on by plugging the AC plug into the power outlet.4. Confirm the camera’s wireless settings are correct by accessing the camera (see Page 8).Note•To use the camera in wired mode again, repeat the procedure above and set the WIRELESS/WIRED switch on the bottom of the camera to the WIRED position.•If you cannot access the camera, the camera’s wireless settings may be incorrect. Repeat theprocedure above and set the WIRELESS/WIRED switch on the bottom of the camera to the WIREDposition. Access the camera in wired mode and confirm that all wireless settings are correct and matchthe settings of your wireless router.•If your wireless router uses MAC address filtering, enter the MAC address of the camera and the MACaddress of the camera’s wireless module when setting your wireless router’s MAC address filteringfeature. You can confirm the camera’s MAC address on the [Status] page (see Page 176) and theMAC address of the wireless module on the [Wireless Status] page (see Page 177).•You may need to restart your router in order to access the camera in wireless mode.•Even if the camera is turned on in wired mode, it emits radio waves for about 5 minutes. During thistime, the router’s wireless indicator may light or flash.•If you still cannot access the camera in wireless mode, see 1.4 Wireless Connection Issues (BL-C230Only) in the Troubleshooting Guide.138 Operating Instructions5.3.2 Restarting the Camera in Wireless Mode (BL-C230 Only)
5.4 UPnP™ SettingsThe camera supports UPnP™ (Universal Plug and Play) features, which allow you to do the following:–Configure your router’s port forwarding feature. (A UPnP™ compatible router is required.) This is useful ifyou want to access your camera from the Internet or using a mobile phone. See Page 96 for moreinformation.–BL-C210CE/BL-C210E/BL-C230CE/BL-C230E only: Create a shortcut to the camera in yourcomputer’s [My Network Places] folder ([Network] folder when using Windows Vista) that will beautomatically updated even if the camera’s IP address changes.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [UPnP].3. Set the following parameters as desired.a. Under [Auto Port Forwarding], select [Enable] if you want to configure your router’s port forwardingfeature.•In order to use this feature, your router must support UPnP™ and have its UPnP™ feature turnedon.b. BL-C210CE/BL-C210E/BL-C230CE/BL-C230E only: Under [Display Shortcut Icon in My NetworkPlaces], select [Enable] if you want to create a shortcut to the camera in your computer’s [My NetworkPlaces] folder ([Network] folder when using Windows Vista).•In order to use this feature, your computer’s UPnP™ feature must be enabled. See Page 198 formore information.4. Click [Save].Note•You can also configure your UPnP™ compatible router for port forwarding from the [Internet] tab (seePage 100).•Screen content varies by model number.•BL-C210A/BL-C230A only: [Display Shortcut Icon in My Network Places] is not displayed. This featureis enabled for the camera and cannot be changed.Operating Instructions 1395.4 UPnP™ Settings
5.5 Setting the Date and TimeSet the camera’s date and time settings to ensure image buffering, image transferring, camera operation time,and time stamp features function as expected.Note•All images buffered in the internal memory are deleted when you click [Save] at the end of thisprocedure.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [Date and Time].3. Set the following parameters as desired.a. Under [Time Setting], select the current month, day, and year.b. Select whether you want to use 12-hour or 24-hour time format.c. Select the current time.d. Under [Automatic Time Adjustment], select whether you want to enable automatic date and timeadjustment.i.If you select to enable this feature, enter the IP address or host name of the desired NTP (networktime protocol) server*1 (max. 255 characters) that the camera will use to adjust its date and time.•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.ii.Select your time zone.e. Under [Adjust Clock for Daylight Saving Time/Summer Time], select whether you want the camera toautomatically adjust its date and time for Daylight Saving Time/Summer Time.140 Operating Instructions5.5 Setting the Date and Time
i.If you select to enable this feature, enter the month, day, and time when Daylight Saving Time/Summer Time begins. (The camera’s clock moves forward one hour at the set date and time.)ii.Enter the month, day, and time when Daylight Saving Time/Summer Time ends. (The camera’sclock moves back one hour at the set date and time.)4. Click [Save].•All images buffered in the internal memory are deleted when you click [Save].*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.Note•The camera will not synchronize to the NTP server if there is more than an 1 hour difference betweenthe NTP server time and the camera’s current time. This is to protect the camera’s time setting fromfraudulent NTP server tampering, incorrect time information, etc.•The camera’s clock becomes less accurate over time and can be affected when the camera’stemperature changes. Using the [Automatic Time Adjustment] feature is recommended.•Screen content varies by model number.Operating Instructions 1415.5 Setting the Date and Time
5.6 Changing Basic Camera SettingsThe [Camera] page of the [Setup] tab allows you to adjust basic camera features.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [Camera].3. Set the following parameters as desired.a. Under [AC Power Source Frequency], select the desired setting.–[50 Hz]: Select this item if your AC power source operates at 50 Hz.–[60 Hz]: Select this item if your AC power source operates at 60 Hz.Note•Screen content varies by model number.b. Under [Return to Specified Position], select whether you want the camera to move the lens to a specificpreset position after a specified period of inactivity.i.Select the length of time (inactivity) that passes before the camera moves the lens. If this settingis too short, you may have difficulty registering presets because the lens will return to the specifiedposition before you have saved your new preset.ii.Select the desired preset position (see Page 29).c. Under [Shutter Speed/Color Night View], select whether the camera’s shutter speed is fixed, or whetherthe color night view mode feature automatically adjusts the shutter speed when the camera image isdark.i.To set the shutter speed, select [Shutter Speed], then select the desired speed from the pull-downmenu.•The available shutter speeds depend on the [AC Power Source Frequency] setting, as follows:50 Hz: 1/25 s, 1/50 s, 1/100 s60 Hz: 1/30 s, 1/60 s, 1/120 s142 Operating Instructions5.6 Changing Basic Camera Settings
•This setting determines the minimum shutter speed. Shutter speed may increase when viewingbright objects.•Note that when the shutter speed is faster, noise may be seen in the camera image dependingon the light source, and noise may increase depending on the brightness of the image.ii.To enable the color night view mode feature, select [Color Night View]. (Page 210)•When the camera image becomes dark (e.g., when the lights in a room are turned off), theshutter speed is reduced.•This feature is disabled by default.•Note that when this feature is activated:–Refresh rate decreases and images become blurry when the object is moving.–White or colored dots or horizontal lines may be displayed in the camera image. This is acharacteristic of the camera’s image sensor, and is not a malfunction.4. Click [Save].Operating Instructions 1435.6 Changing Basic Camera Settings
5.7 Changing Audio SettingsThe [Audio] page of the [Setup] tab allows you to adjust audio feature-related settings.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [Audio].3. Set the following parameters as desired.a. Under [Input], select whether the camera’s microphone is enabled or disabled.•When set to [Disable], the sound detection feature is not available.b. Under [Camera Microphone Sensitivity], select the desired setting.–[Very Low]: Sets the microphone to very low sensitivity. Further less sound is picked up by themicrophone.–[Low]: Sets the microphone to low sensitivity. Less sound is picked up by the microphone.–[Normal]: Sets the microphone to moderate sensitivity.–[High]: Sets the microphone to high sensitivity. More sound is picked up by the microphone.•This setting affects the performance of the sound detection feature. After changing this setting,adjust sound detection sensitivity again (see Page 84).c. Under [Mute during Pan/Tilt], select whether the camera’s microphone is automatically muted whenthe camera is panning or tilting.•This feature is enabled by default.•When this feature is set to [Disable], the microphone will be enabled when the camera pans or tilts.The sound of the lens moving may be picked up by the microphone.4. Click [Save].144 Operating Instructions5.7 Changing Audio Settings
5.8 Changing Video Streaming SettingsThe [Video Streaming] page of the [Setup] tab allows you to adjust video streaming feature-related settings.1. Click the [Setup] tab.Operating Instructions 1455.8 Changing Video Streaming Settings
2. On the left side of the screen under [Basic], click [Video Streaming].146 Operating Instructions5.8 Changing Video Streaming Settings
3. Set the following parameters as desired.a. Under [Streaming Format], select the streaming format.•This setting may change the values selected for the [Refresh Rate] and [Image Resolution]parameters for [Single Camera] and [Multi-Camera] on the [Image Display] page.•Certain features are unavailable depending on this setting. See 13.5 Feature Limitations Basedon Image Format for details.b. Under [Max. No. of HTTP Sessions], select the maximum number of HTTP sessions allowed.•See 1.4 Maximum Number of Viewing Sessions for details.c. Under [Max. No. of HTTPS Sessions], select the maximum number of HTTPS sessions allowed.•See 1.4 Maximum Number of Viewing Sessions for details.d. Under [H.264 Max. Frame Rate] or [MPEG-4 Max. Frame Rate], select the number of frames persecond the camera streams for each resolution setting.e. Under [H.264 Bit Rate] or [MPEG-4 Bit Rate], select the minimum and maximum bit rate for eachresolution setting.•This setting is for video only; it does not affect audio bit rate.•The bit rates specified here are used generally for images in which only small areas of the imagechange from frame to frame (for example, when the subject is not moving, when the camera is notpanning or tilting, etc.). As more of the visible area changes (for example, when the subject ismoving, when the camera is panning or tilting, etc.), a higher bit rate is used, and the actual bit rateused may exceed the limits specified here.•To limit the bandwidth used by the camera, adjust the [Max. Bandwidth Usage] setting of the[IPv4] or [IPv6] pages (see Page 113 or Page 190).f. Under [RTSP], enter the port number used for RTSP. (Usually port number 554 is used.)g. Under [RTP], enter the first port number used for RTP. This port number must be an even number.•The port number above RTP is used for RTCP. For example, when port number 33000 is used forRTP, port number 33001 is used for RTCP.h. Under [Multicast], check [Multicast settings screen is displayed.] to configure the camera formulticasting, otherwise click [Save] to finish.Operating Instructions 1475.8 Changing Video Streaming Settings
•When [Use] is checked under [Multicast (IPv4)] or [Multicast (IPv6)], [Multicast] becomes availablein the [Streaming Method] selector on the single camera page.4. Set the following parameters as desired.a. Under [Packet Availability Time], enter the desired setting.148 Operating Instructions5.8 Changing Video Streaming Settings
b. Under [Multicast (IPv4)], check [Use] to enable multicasting for IPv4. If used, the following settings arealso necessary.i.Enter the IP address of the multicast.ii.Enter the first port number to be used for MPEG-4 streaming (video only; audio is streamed on theaudio port specified on this page). This port number must be an even number.iii.Enter the first port number to be used for H.264 streaming. This port number must be an evennumber.iv.Enter the port number to be used for audio streaming. This port number must be an even number.c. Under [Multicast (IPv6)], check [Use] to enable multicasting for IPv6. If used, the following settings arealso necessary.i.Enter the IP address of the multicast. This address must be an IPv6 address.ii.Enter the first port number to be used for MPEG-4 streaming (video only; audio is streamed on theaudio port specified on this page). This port number must be an even number.iii.Enter the first port number to be used for H.264 streaming. This port number must be an evennumber.iv.Enter the port number to be used for audio streaming. This port number must be an even number.5. Click [Save].•When any of the following settings are changed, the camera must be restarted before the new settingtakes effect. All images buffered in the internal memory are deleted when the camera is restarted.–[Streaming Format]–[Max. No. of HTTP Sessions]–[Max. No. of HTTPS Sessions]Note•Streaming H.264 or MPEG-4 video by multicast may increase the traffic on your network. Consult yournetwork administrator before enabling this feature.•If video streaming settings are saved while users are viewing H.264 or MPEG-4 images, the videostream may stop. Users can start the stream again by clicking the refresh button in their web browsers.•To increase image quality when streaming H.264 or MPEG-4 images, decrease the frame rate.•To increase the frame rate, increase the setting for minimum bit rate.•If H.264 or MPEG-4 images are unstable, reduce the setting for maximum bit rate and set the streamingmethod to HTTP.•If the network has little bandwidth or if H.264 or MPEG-4 images break up, set the streaming methodto HTTP.•In order to stream H.264 or MPEG-4 images using unicast over the Internet, the port numbers usedby RTP must be configured for the port forwarding feature of your router. If images cannot be displayedor if images break up when [Unicast] is selected as the streaming method, select [HTTP].•Screen content varies by model number.•BL-C230 only: When in wireless mode, Multicast may not work properly because the IEEE 802.11standard limits the bandwidth. Select [Unicast] or [HTTP] as the streaming method.Operating Instructions 1495.8 Changing Video Streaming Settings
6 User Accounts6.1 Understanding User AccountsThe camera supports 3 different types of users. Each type of user can use the camera in different ways, andthe administrator can control which features each user can have access to.User Type No. of Users Camera Configuration Feature Access[Administrator] 1Can access all pages andchange all settings. All features can be used.[General Users]50 different users can beregistered.Cannot configure thecamera.The administrator controlswhich features eachgeneral user can access(see Page 152).[Guest User](Anonymoususers) –Cannot configure thecamera.The administrator controlswhich features guest usercan access, and can limitguest user access to themobile phone page only(see Page 155).150 Operating Instructions6.1 Understanding User Accounts
6.2 Changing the Administrator User Name andPasswordFor security, we recommend setting a user name and password that uses many characters and is difficult toguess. Change the password periodically for added security.1. Click the [Setup] tab.2. On the left side of the screen under [Account], click [Administrator].3. Under [Administrator Authentication], enter the user name and password, then re-enter the password forverification.•See Page 206 for a list of valid characters. Note that [Space], ["], ['], [&], [<], [>], and [:] cannot beentered.4. Click [Save].Operating Instructions 1516.2 Changing the Administrator User Name and Password
6.3 General UsersUp to 50 general user accounts can be created. Each user has his or her own user name and password, andyou can control the camera features that are available to general users.Note•For security, we recommend setting user names and passwords that are difficult to guess. Change thepasswords periodically for added security.•When general users access the camera, the [Internet], [Setup], and [Maintenance] tabs are neverdisplayed. The [Multi] and [Buffered Image] tabs will be displayed if you allow general users to accessthose pages.Creating or modifying a general user account1. Click the [Setup] tab.2. On the left side of the screen under [Account], click [General User].3. Under [User ID List], click [Create].•Up to 50 general user accounts can be created.•To modify an existing user account, select the general user account you want to modify, then click[Modify].152 Operating Instructions6.3 General Users
4. Under [Input User Name and Password], enter the user name and password, then re-enter the passwordfor verification.•See Page 206 for a list of valid characters. Note that [Space], ["], ['], [&], [<], [>], and [:] cannot beentered.5. Set the following parameters as desired.a. Under [Access Level], select the desired setting for [Video Display Time].–[Unlimited]: The user can view video images ([H.264], [MPEG-4], or [MJPEG]) from the camerawithout restriction.–[Not permitted]: The user can view only still images.–[10 s]–[60 min]: The user can view video images for the selected amount of time, after which theuser can view only still images.Operating Instructions 1536.3 General Users
b. Select the desired setting for [Refresh Rate]. Still images viewed by the user will be refreshed at thisrate.c. Select the features the user is allowed to use.•You can select features individually, or click [Level 1], [Level 2], or [Level 3] to enable thecorresponding group of features.•BL-C230 only: [External Output] can be selected.6. Click [Save].Note•Screen content varies by model number.•Users can click to center when using the ActiveX zoom feature, even if the click to center feature isdisabled. Users can click to center the image within the zoomed area, but the lens will not pan or tilt.•When [Change Resolution] is disabled, users may not be able to change the refresh rate even if[Change Refresh Rate] is enabled, due to feature limitations based on the [Streaming Format] settingon the [Video Streaming] page. For more information on these limitations, see Page 209.•Images displayed on the multi-camera page may be reduced in size when [View Multi-Camera page]is enabled, therefore we recommend enabling [Change Resolution] as well.Deleting a general user account1. Click the [Setup] tab.2. On the left side of the screen under [Account], click [General User].3. Under [User ID List], select the general user account you want to delete, then click [Delete].4. Confirm that you have selected the desired general user account to be deleted, then click [Delete].5. Click [OK].154 Operating Instructions6.3 General Users
6.4 Guest UsersGuest users are anonymous users, and they do not need to enter a user name or password to access thecamera. You can control the camera features that are available to guest users, and you can restrict guest useraccess altogether.IMPORTANTTo prevent unauthorized access to the camera, it is important to manage who can access the camerathrough the use of user names and passwords. Because the camera can be accessed from the Internet,it is possible that the camera may be accessed by unknown individuals, including those who are commonlyknown as “hackers”, to whom you do not want to allow access. If you choose to allow guest access (i.e.,anonymous access), there is a risk that unknown individuals will access the camera and view cameraimages. You have the option of allowing guest access, but it is strongly recommended that you do not allowguest access, and rather create general user accounts and assign secret user names and passwords foruse by known individuals only.Allowing/restricting guest users to access the camera1. Click the [Setup] tab.2. On the left side of the screen under [Account], click [Administrator].3. Under [General Authentication], select the desired setting.–[Permit access from guest users]: Guest users can access the camera.–[Permit access from guest users (mobile only)]: Guest users can access the camera’s mobile phonepage only.–[Do not permit access from guest users]: Guest users cannot access the camera.4. Click [Save].Note•When [Permit access from guest users] is selected, no authentication dialog is displayed when youaccess the camera, and the [Login] tab is displayed on the top page. Click this tab to log in to thecamera as the administrator or as a general user. For more information, see Page 158.Changing the features available to guest users1. Make sure you configured the camera to allow guest users to access the camera (explained above).2. Click the [Setup] tab.3. On the left side of the screen under [Account], click [General User].Operating Instructions 1556.4 Guest Users
4. Under [User ID List], select [Guest User], then click [Modify].5. Set the following parameters as desired.a. Under [Access Level], select the desired setting for [Video Display Time].–[Unlimited]: The user can view video images ([H.264], [MPEG-4], or [MJPEG]) from the camerawithout restriction.–[Not permitted]: The user can view only still images.–[10 s]–[60 min]: The user can view video images for the selected amount of time, after which theuser can view only still images.b. Select the desired setting for [Refresh Rate]. Still images viewed by the user will be refreshed at thisrate.c. Select the features the user is allowed to use.156 Operating Instructions6.4 Guest Users
•You can select features individually, or click [Level 1], [Level 2], or [Level 3] to enable thecorresponding group of features.•BL-C230 only: [External Output] can be selected.6. Click [Save].Note•Screen content varies by model number.•Users can click to center when using the ActiveX zoom feature, even if the click to center feature isdisabled. Users can click to center the image within the zoomed area, but the lens will not pan or tilt.•When [Change Resolution] is disabled, users may not be able to change the refresh rate even if[Change Refresh Rate] is enabled, due to feature limitations based on the [Streaming Format] settingon the [Video Streaming] page. For more information on these limitations, see Page 209.•Images displayed on the multi-camera page may be reduced in size when [View Multi-Camera page]is enabled, therefore we recommend enabling [Change Resolution] as well.Operating Instructions 1576.4 Guest Users
6.5 The Login TabWhen guest users are allowed to access the camera (see Page 155), no authentication dialog is displayedwhen you access the camera, and the [Login] tab is displayed on the top page. Click this tab to log in to thecamera as the administrator or as a general user.158 Operating Instructions6.5 The Login Tab
7 Advanced Settings7.1 Changing Image Display SettingsYou can change the camera name and the way camera images are displayed each time the camera isaccessed. Use the procedure below to change the following settings:–Camera name–Refresh rate, image resolution, and image quality for the single camera page and for the multi camerapage–Streaming method for the single camera page–Default image resolution for when viewing with your mobile phone–Overlay settings (control whether the date and time, a text message, the camera’s trigger status, andbacklight correction status are displayed)–Default display language–Banner settings (control whether a banner is displayed on the single camera page, and the properties ofthe banner)1. Click the [Setup] tab.Operating Instructions 1597.1 Changing Image Display Settings
2. On the left side of the screen under [Advanced], click [Image Display].160 Operating Instructions7.1 Changing Image Display Settings
3. Set the following parameters as desired.a. Under [Camera Name], change the camera name as desired (max. 15 characters).•See Page 206 for a list of valid characters. Note that [Space], ["], ['], [&], [<], and [>] cannot beentered.b. Under [Single Camera], select the desired default refresh rate, image resolution, and image quality (forwhen viewing MJPEG or still images) and streaming method (for when viewing H.264 or MPEG-4images).c. Under [Multi-Camera], select the desired default refresh rate, image resolution, and image quality (forwhen viewing MJPEG or still images).d. Under [Mobile Phone], select the desired default image resolution for when viewing still images withyour mobile phone.e. Under [Overlay Setting], select what information is displayed in the overlay displayed on the singlecamera page, multi camera page, and buffered images page. See Page 11 for an example of a cameraimage overlays. Screen content varies by model number.i.Select whether you want to display a time stamp in the upper left corner of camera images, thenselect the desired format for the time stamp. To select 12-hour or 24-hour time format, seePage 140.ii.Select whether you want to display a text message in the lower left corner of camera images, thenenter the desired text (max. 20 characters).•See Page 206 for a list of valid characters. Note that ["], ['], [&], [<], and [>] are not available.iii.Select whether you want to display status in the upper right corner of camera images.•[O] will be displayed when the sound detection feature has been triggered.•[M] will be displayed when the motion detection feature has been triggered.•[S] will be displayed when the built-in sensor has been triggered.•[1] or [2] will be displayed when external sensor 1 or 2, respectively, has been triggered.• will be displayed while the backlight correction feature is on.Note•When viewing images at 192 ´ 144 pixel resolution, status overlay is not displayed.•If the external sensor uses a ground to open signal (i.e., if you select [Rising: GND to Open(High).] when configuring the alarm trigger), the corresponding alarm number is displayedwhen the sensor is not being triggered. While the sensor is being triggered, the alarmnumber disappears from the overlay.f. Under [Language], select the camera’s display language.•The user can change the display language on the top page if desired.•If you select [Korean], Korean is displayed as the initial language when clicking the [Top], [Single],[Multi], and [Buffered Image] tabs. All other pages are displayed in English.g. Under [Banner Display], select the desired parameters for the banner displayed on the single camerapage.i.Select whether you want to display a banner.ii.Select which users the banner is displayed for.iii.Enter the URL (max. 127 characters*1), including http:// if necessary, of the banner image file.This specifies the location of the image file that is displayed as the banner. Note that the fileextension of the image file must be .jpg or .png.Note•If authentication is required to display the image URL, an authentication window will bedisplayed when you access the single camera page.•Each time the single camera page is accessed, the camera accesses the URL of the bannerimage file and reads the file. Be aware that the computer/server that contains the bannerimage file may become burdened if the single camera page is accessed or refreshedfrequently.Operating Instructions 1617.1 Changing Image Display Settings
iv.Enter the URL (max. 127 characters*1), including http:// if necessary, of the banner’s link. Thisspecifies the web page or image that is displayed when the user clicks the banner.4. Click [Save].*1 [Space], ["], ['], [&], [<], and [>] cannot be entered.162 Operating Instructions7.1 Changing Image Display Settings
7.2 Registering Multiple CamerasYou can register other Panasonic Network Cameras to this camera’s [Multi] tab. This allows you to view imagesfrom up to 16 cameras by simply accessing this camera and clicking the [Multi] tab.Registering other cameras to this camera1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Multi-Camera].3. Click [Add].4. Under [Add Camera], check [Display].5. Check [HTTPS] if the corresponding camera is configured to use HTTPS.•If this setting does not match the camera’s setting, the camera cannot be accessed from the [Multi]page.6. Enter the IP address or host name of the other camera.•An IPv6 address can be specified; note that the IPv6 address must be enclosed in brackets.•To allow users to view cameras over the Internet, enter the camera’s global IP address or host namehere (i.e., the IP address or host name needed to access the other camera over the Internet).•To allow users to view cameras over the LAN, enter the local IP address of the other camera here (i.e.,the IP address needed to access the other camera over the LAN).•See Page 206 for a list of valid characters. Note that [Space], ["], ['], [&], [<], [>], [#], [%], [=], [+], and[?] cannot be entered.•You can register this camera to the multi camera page by simply clicking [Clicking this link, enters thiscamera's settings.].7. Enter the port number of the other camera.Operating Instructions 1637.2 Registering Multiple Cameras
8. Enter the camera’s name (max. 15 characters). This is the camera name that is displayed on the [Multi]page and does not need to match the camera name set on the other camera.•Only ASCII characters are available (see Page 206). Note that [Space], ["], ['], [&], [<], [>], [#], [%],[=], [+], [?], and [:] cannot be entered.9. Click [Save].Note•If you register a camera that does not support H.264 to the multi camera page of a camera that supportsH.264, only MJPEG images from the camera that does not support H.264 can be viewed.•If you register a camera that supports H.264 to the multi camera page of a camera that does not supportH.264, only MJPEG images from the camera that supports H.264 can be viewed.Modifying previously registered cameras1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Multi-Camera].3. Click the desired camera number.4. Change the settings as desired.5. Click [Save].Deleting previously registered cameras1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Multi-Camera].3. Click the desired camera number.4. Click [Delete].5. Click [OK].Changing the order of cameras on the [Multi] tab1. Click the [Setup] tab.164 Operating Instructions7.2 Registering Multiple Cameras
2. On the left side of the screen under [Advanced], click [Multi-Camera].3. Under [Change Camera Order], select the number of the camera you would like to move, and select thenumber you would like to move the camera to. The 2 cameras will switch places in the list.•For example, to switch camera 2 and camera 1, select [Switch No.] 2 [with No.] 1.4. Click [Execute].Operating Instructions 1657.2 Registering Multiple Cameras
7.3 Specifying Operation TimesYou can specify the days and times during which general users and guest users can view camera images (theadministrator can always view camera images). When the camera is accessed outside of the operation time,the camera image on the single camera page, multi camera page, and buffered image page is displayed as agray or black screen. Additionally, [The operation time has ended.] is displayed on the single camera page.Up to 7 different operation times can be set.Note•Your privacy may be compromised if you set this feature incorrectly. To confirm that you have madethe correct settings, access the camera as a general user or guest user during a time the camera isoutside of the operational time to confirm that camera images cannot be seen.•Make sure the camera’s date and time setting is correct in order for this feature to function as desired.•If H.264 or MPEG-4 images are being viewed when the camera’s operation time ends, the last imagewill be displayed for about 20 seconds, followed by a black screen when viewing H.264 images and agray screen when viewing MPEG-4 images. If MJPEG are being viewed when the camera’s operationtime ends, the last image is displayed continuously as a still image.1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Operation Time].3. Select the desired operation time setting number.•If No. 1–7 are disabled, camera images can always be seen.4. Check [Enable] to enable this operating time setting number, then set the desired operation days and times.•Click [Always] to allow camera images to be seen at any time of day on the days which have a checkmark under them.5. Click [Save].166 Operating Instructions7.3 Specifying Operation Times
Note•If 2 operating time settings overlap, the [Enable] setting takes priority.In the example below, the camera is set to be disabled on Mondays (in setting No. 1) and is set to bedisabled on Tuesdays (in setting No. 2). However, the camera can be accessed on both Mondays andTuesdays because these days are each enabled by one of the settings.Operating Instructions 1677.3 Specifying Operation Times
7.4 Controlling the External Output Terminal(BL-C230 Only)If a device is connected to the output terminals of the external I/O interface (see the Installation Guide forconnection information), follow the procedure below to configure the camera to interact with the device properlyand to rename the external output buttons displayed in the operation bar.1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [External Output].3. Under [External Device Control Output], select the appropriate setting.–[Open]: The camera’s internal transistor turns off and the output has high impedance (logical HIGH).–[Short to GND]: The camera’s internal transistor turns on and the output is shorted to the GND (logicalLOW).4. Under [Button name modification], modify the names of the external output buttons displayed in theoperation bar if necessary. Note that [Space], ["], ['], [&], [<], and [>] cannot be entered.5. Click [Save].168 Operating Instructions7.4 Controlling the External Output Terminal (BL-C230 Only)
7.5 Changing the Indicator DisplayThe POWER indicatorThe POWER indicator can be used to indicate when the camera is being accessed, however you can set thecamera so that the indicator is:–Always on (green) during normal operation–On (green) only when the camera is being accessed–On (orange) only when the camera’s built-in sensor is being triggeredThis setting is useful when deciding where to mount the camera, because the indicator will indicate whenthe built-in sensor has been triggered, allowing you to change the location of the camera to a moreappropriate location if necessary.–Always off during normal operation1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Indicator Control].3. Select the desired setting.4. Click [Save].Note•If the POWER indicator lights in any color other than green, refer to 1.2 POWER Indicator Issues inthe Troubleshooting Guide.The AV LINK indicator (BL-C210A/BL-C230A only)The AV LINK indicator can be used to indicate the status of the camera’s communication with a registered TV,however you can set the camera so that the indicator is:–Enabled (see The AV LINK indicator (BL-C210A/BL-C230A only) in the Troubleshooting Guide for details)–Disabled; i.e., the AV LINK indicator lights only when the camera is in registration mode1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Indicator Control].3. Select the desired setting.4. Click [Save].Operating Instructions 1697.5 Changing the Indicator Display
7.6 Privacy ModePrivacy mode allows you to protect your privacy by hiding the lens inside the camera, preventing cameraimages from being seen. When privacy mode is activated:–The POWER indicator turns red so that you can easily see that privacy mode is activated.–No camera images are buffered or transferred.–The camera image changes to a gray or black screen if privacy mode is activated while viewing cameraimages.–If privacy mode is already activated when you try to access the camera, a dialog will be displayed askingif you want to disable privacy mode. In order to disable privacy mode, the administrator’s user name andpassword must be entered.Note•BL-C210A/BL-C230A only: You cannot turn privacy mode on while the camera is in registration mode(see Page 172).Turning privacy mode onYou can turn privacy mode on by:–Pressing the camera’s PRIVACY button (the POWER indicator will turn from green to red).–Accessing the camera with a PC as the administrator.1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Privacy Mode].3. Under [Privacy Mode], select [Enable].4. Click [Save].–Accessing the camera from a mobile phone (see Page 92) as the administrator.Turning privacy mode offYou can turn privacy mode off by:–Pressing the camera’s PRIVACY button (the POWER indicator will turn from red to green).–Accessing the camera with a PC. When [Privacy Mode is enabled. Do you wish to disable?] is displayed,click [Disable Privacy Mode] and enter the administrator user name and password if prompted.–Accessing the camera from a mobile phone (see Page 92) as the administrator.170 Operating Instructions7.6 Privacy Mode
Disabling the PRIVACY buttonYou can disable the PRIVACY button so that privacy mode cannot be turned on or off by pressing thePRIVACY button.1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Privacy Mode].3. Under [PRIVACY Button], uncheck [Enable].4. Click [Save].Operating Instructions 1717.6 Privacy Mode
7.7 Managing Registered Devices (BL-C210A/BL-C230A Only)A compatible Panasonic VIERA TV can be used to view camera images and configure certain camera features.In order to use this feature, the camera and TV must be registered to each other. This page allows you toconfirm and delete devices (TVs) that are registered to the camera. Additionally, you can set the camera toRegistration Mode, so that it can be registered to additional TVs.For details on registration, refer to the Setup Guide (for VIERA Connection). For details on viewing cameraimages and configuring the camera with a TV, refer to the Operating Instructions (for VIERA Connection).Note•This page is not available when accessing the camera using HTTPS.•If the camera is accessed while the camera is in registration mode, [Registering...] is displayed.Confirming a TV’s status1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Registered Devices].•The following information is displayed.–The type of device–The device’s MAC address–The device’s status[X] is displayed in the [Status] column if the TV is not turned on, if the camera is not registered tothe TV, or if the TV has set the camera to [Disable]. If the camera’s registration is deleted on theTV, delete that TV from the camera’s registered devices list.Deleting a TV1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Registered Devices].3. Click [Delete] to delete a TV.•After deleting a TV, we recommend deleting this camera’s registration from that TV.172 Operating Instructions7.7 Managing Registered Devices (BL-C210A/BL-C230A Only)
Preparing to register the camera to a TV (registration mode)You can also set the camera to registration mode by pressing and holding the camera’s PRIVACY button forabout 3 seconds, until the AV LINK indicator flashes. If the camera is not registered to a TV within 5 minutes,registration mode is canceled.1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Registered Devices].3. Click the [Registration Mode] button when registering the camera to another device.•You may now register the camera to the TV. Refer to the Setup Guide (for VIERA Connection) fordetails.•The AV LINK indicator flashes orange while the camera is in registration mode.•After 5 minutes, registration mode is cancelled if the camera has not been registered to a TV.Note•Registration mode cannot be turned on while the camera is in privacy mode (see Page 170).•The camera can be registered to up to 4 TVs.•While the camera is in registration mode:–No camera images are buffered or transferred.–The built-in alarm does not sound.–Privacy mode cannot be turned on.Operating Instructions 1737.7 Managing Registered Devices (BL-C210A/BL-C230A Only)
7.8 Built-in Alarm SettingsThe camera’s built-in alarm can sound when the built-in sensor, external sensor, or motion detection istriggered. You can set when the built-in alarm sounds, as well as the built-in alarm volume and the built-inalarm sound type. After saving these settings, confirm the built-in alarm volume and sound type by clicking[Sound Alarm] on the single camera page.1. Click the [Setup] tab.2. On the left side of the screen under [Advanced], click [Built-in Alarm].3. Under [Trigger for Built-in Alarm], select when the built-in alarm sounds.–[Button or sensor]: The built-in alarm sounds when [Sound Alarm] is clicked on the single camera pageand when the built-in sensor, external sensor, or motion detection is triggered.–[Button only]: The built-in alarm sounds only when [Sound Alarm] is clicked on the single camera page.–[Sensor only]: The built-in alarm sounds only when the built-in sensor, external sensor, or motiondetection is triggered, and the [Built-in Alarm] button is not displayed in the operation bar.–[Off]: The built-in alarm does not sound, and the [Built-in Alarm] button is not displayed in the operationbar.4. Under [Built-in Alarm Volume], select the volume of the built-in alarm.5. Under [Built-in Alarm Sound Type], select the built-in alarm sound type.6. Click [Save].Note•The built-in alarm does not sound when the sound detection feature is triggered (see Page 54).174 Operating Instructions7.8 Built-in Alarm Settings
•When you set [Trigger for Built-in Alarm] to [Button or sensor] or [Sensor only], configure the camerato buffer and transfer images (see Page 54) so that the built-in alarm can sound when the built-insensor, external sensor, or motion detection is triggered.•The built-in alarm does not sound even if [Trigger for Built-in Alarm] is set to [Button or sensor] or[Sensor only] while the camera is in privacy mode (Page 170) or in registration mode (Page 172).Operating Instructions 1757.8 Built-in Alarm Settings
8 Camera Administration and Maintenance8.1 Confirming Camera StatusYou can confirm various camera status information on the [Status] page such as:–Detailed camera information, including the firmware version number and MAC address–Detailed network information–Dynamic DNS status–UPnP™ status–The status of various protocols (such as FTP, HTTP, SMTP, etc.) and whether or not there have been anyerrorsThe information displayed on this page can help you when the camera is not functioning as you expect it to.Refer to this information for troubleshooting assistance.1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Status].3. Confirm the desired information.Note•See the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) fordetails about the information displayed on this page.176 Operating Instructions8.1 Confirming Camera Status
8.2 Confirming Wireless Status (BL-C230 Only)You can confirm various wireless information on the [Wireless Status] page such as:–The status of the wireless connection to the wireless router–The MAC address of the camera’s wireless module–The quality of the wireless communication between the camera and the wireless routerThe information displayed on this page can help you when the camera is not functioning in wireless mode asyou expect it to. Refer to this information for troubleshooting assistance.1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Wireless Status].3. Confirm the desired information.Note•If your wireless router uses MAC address filtering, enter the MAC address of the camera and the MACaddress of the camera’s wireless module when setting your wireless router’s MAC address filteringfeature. The MAC address of the camera’s wireless module is displayed on the [Wireless Status] pagenext to [MAC address of Wireless module]. You can confirm the camera’s MAC address on the[Status] page (see Page 176).•The signal strength of the wireless connection to the wireless router is displayed next to [RadioCondition] as follows:–[Good]: When the signal strength is 50%–100%–[Normal]: When the signal strength is 15%–49%–[Weak]: When the signal strength is 1%–14%–[No connection]: When there is no signal (0%)•If you still cannot access the camera in wireless mode, see 1.4 Wireless Connection Issues (BL-C230Only) in the Troubleshooting Guide.•See the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) fordetails about the information displayed on this page.Operating Instructions 1778.2 Confirming Wireless Status (BL-C230 Only)
8.3 Confirming Session StatusYou can confirm various client session information on the [Session Status] page such as:–The number of active video (H.264, MPEG-4, and MJPEG) and audio sessions–Multicast session status1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Session Status].3. Confirm the desired information.Note•Information for the following session types is not displayed:–Mobile phone access–Still image viewing–Accessing the [Top], [Setup], [Internet], [Maintenance], and [Support] pages178 Operating Instructions8.3 Confirming Session Status
8.4 Confirming Alarm LogsThe camera records log information each time the camera is triggered and each time the camera’s privacyfeature is turned on and off. Up to 50 events are logged, and each event includes the date, time, and type(built-in sensor, external sensor 1, external sensor 2, motion detection, sound detection, or privacy mode on/off).1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Alarm Log].3. Confirm the desired information.Note•When the camera is restarted, the alarm log content is deleted.•You can configure the camera to send a daily log by E-mail that reports the status of triggers 1–5 (seePage 87).Operating Instructions 1798.4 Confirming Alarm Logs
8.5 Restarting the CameraYou can restart the camera from the [Restart] page.Note•When the camera is restarted, all images buffered in the internal memory are deleted.•When the camera is restarted, the alarm log content is deleted.•The amount of time it takes for the BL-C210 and the BL-C230 to restart is different.1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Restart].3. Click [Restart].Automatically restarting the cameraYou can set the camera restart itself automatically periodically.1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Restart].3. Under [Scheduled Restart], click [Enable].4. Select the days and times you would like the camera to automatically restart.5. Click [Save].180 Operating Instructions8.5 Restarting the Camera
8.6 Updating the Camera’s FirmwareYou can update the camera’s firmware from the [Update Firmware] page.1. Download the latest firmware from the Panasonic Network Camera website(http://panasonic.net/pcc/support/netwkcam/) and save it on your PC.2. Click the [Maintenance] tab.3. On the left side of the screen under [Maintenance], click [Update Firmware].4. Click [Update Firmware]. The camera will automatically restart.5. After the camera restarts, a dialog prompts you to select the firmware file.6. Click [Browse...]. A dialog prompts you to specify the location of the firmware file.7. Select the firmware file you downloaded from the Panasonic Network Camera website and click [Open].The selected file name is displayed.8. Confirm the file name, then click [Update Firmware].•The [Updating firmware.] screen is displayed, and then the [Restarting now...] screen is displayed.When the firmware update is complete, the camera’s top page is displayed.Note•The firmware update may take 10 minutes or longer depending on the network environment.9. Confirm the camera’s new firmware version on the top page.Note•Do not turn off the power during a firmware update.•All images buffered in the internal memory are deleted when the firmware is updated.•All alarm logs are deleted when the firmware is updated.•You can also use the Setup Program to update the camera’s firmware (see Page 202).•The camera’s current firmware version can be confirmed on the [Top] page and the [Status] page.•The camera can only be accessed using HTTP while updating the firmware. If HTTPS was used tobegin the firmware update, the camera will switch to HTTP during the update, and then return to HTTPSwhen the update is completed.•After updating the firmware, if the top page is not displayed when accessing the camera in IPv6 mode,use the Setup Program to find the camera and access it.Operating Instructions 1818.6 Updating the Camera’s Firmware
8.7 Saving Settings in a Configuration FileYou can save a configuration file (i.e., a backup of the camera’s settings) on your PC and restore the settingslater if desired (see Page 183).1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Save Settings].3. Click [Save]. A dialog prompts you to specify a location to save the configuration file.4. Specify a location to save the file, then click [Save].Note•The saved configuration file contains user names, passwords, and other private information. You areresponsible for storing the configuration file in a safe place where it cannot be retrieved by unauthorizedparties.•You can also use the Setup Program to save a configuration file (see Page 202).•Buffered images are not saved in the configuration file.•The configuration file’s extension (.dat) must not be changed. If you change it, the saved settings cannotbe restored.•If you save a configuration file and then update the camera’s firmware later, the configuration file maynot be able to be restored properly. If you regularly save a configuration file of the camera’s settings,remember to save a configuration file after you update the camera’s firmware.182 Operating Instructions8.7 Saving Settings in a Configuration File
8.8 Restoring Settings from a Configuration FileIf you have saved a configuration file (i.e., a backup of the camera’s settings) on your PC, you can restore thesettings later. If you reset the camera to factory default, the camera can load its settings from the configurationfile.1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Load Settings].3. Click [Browse...]. A dialog prompts you to specify the location of the saved configuration file.4. Specify the configuration file and click [Open].5. Confirm the file name and click [Load].6. Click [Restart]. The camera will restart and the saved settings will be restored.Note•The configuration file saves the camera’s network settings. When the settings are loaded, the settingsare restored as they were saved, therefore the camera’s IP address may change. If you cannot accessthe camera after loading the configuration file, use the Setup Program to confirm the camera’s IPaddress (see Page 202).•The configuration file saves the camera’s user names and passwords. When the settings are loaded,the settings are restored as they were saved, therefore the administrator user name and passwordmay change. If you cannot remember the administrator user name or password, you will need to resetthe camera and set the user name and password again.•You can also use the Setup Program to restore a configuration file (see Page 202). Network settingsand the administrator user name and password are not changed when you restore a configuration fileusing the Setup Program.•Buffered images will be deleted when you load the saved configuration file and restart the camera.•Alarm logs will be deleted when you load the saved configuration file and restart the camera.•If you have updated the camera’s firmware, you may not be able to restore a configuration file correctlyif the configuration file was saved with the old camera firmware version.Operating Instructions 1838.8 Restoring Settings from a Configuration File
8.9 Resetting the CameraYou can reset all of the camera’s settings to their factory default settings.1. Click the [Maintenance] tab.2. On the left side of the screen under [Maintenance], click [Reset to Factory Default].3. Click [Execute].•The POWER indicator flashes orange, and then turns off for a few seconds.Note•Do not turn off the camera while the camera is being reset. When the lens finishes panning and tilting,it is safe to turn off the camera.•When the camera is reset, the following information will be deleted:–All images buffered in the internal memory–All alarm logs–All camera settings (including the user name, password, IP address, subnet mask etc.) The network connection mode changes to [Automatic Setup]. Reconfigure the camera by referringto the Setup Guide.•When the camera is reset, the internal clock will not be reset, but the time format will be set to AM/PMmode. Change the setting if necessary (see Page 140).•See Page 211 for a list of the camera’s default settings.184 Operating Instructions8.9 Resetting the Camera
Resetting the camera using the FACTORY DEFAULT RESET buttonYou can also reset all of the camera’s settings to their factory default settings by pressing the FACTORYDEFAULT RESET button for about one second with a pointed object.FACTORY DEFAULT RESETOperating Instructions 1858.9 Resetting the Camera
9 The [Support] TabThe [Support] tab can be accessed by all users and provides access to the following pages.The [Help] pageDisplays basic help information.The [Wireless Help] page (BL-C230 only)Displays basic help information regarding wireless settings.The [Product Information] pageDisplays a link to the Panasonic Network Camera website (http://panasonic.net/pcc/ipcam/) where you canview product information.The [Support Information] pageDisplays a link to the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/),where you can view technical information, download the latest firmware, etc.186 Operating Instructions
10 Using IPv6Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6). IPv6 is a next generationprotocol and is expected to eventually replace IPv4, the current standard Internet protocol. As the Internetcontinues to expand and more and more IP-compatible devices are being introduced, the number of IPaddresses supported by IPv4 is running out. While IPv4 supports just over 4 billion unique addresses, thenumber of addresses supported by IPv6 is virtually unlimited.Although several Internet Service Providers (ISPs) do not support IPv6 yet, your Network Camera will be readyas IPv6 services become more widespread.For more information regarding IPv6, visit http://www.ipv6.org/.Note•The following restrictions apply when using the camera in an IPv6-native network.–Viewnetcam.com service cannot be used–The Setup Program can be used to search for cameras only (other Setup Program features cannotbe used)Requirements for accessing the camera using IPv6The following hardware and software is required to access the camera using IPv6.•Windows Vista, Windows XP Service Pack 1 or later•Internet Explorer 6.0 or later•An IPv6-compatible router•An IPv6-compatible Internet connectionSubscribe to your Internet Service Provider’s “IPv4/IPv6 Dual-Stack” or “IPv6 over IPv4 Tunneling” service.•For Internet Explorer 6 users: A subscription to an IPv6-compatible domain name service or DynamicDNS serviceYou cannot access the camera by entering its IPv6 address in your web browser, therefore, you need tosubscribe to an IPv6-compatible domain name service or Dynamic DNS service and configure the camerato use the Dynamic DNS Service (see Page 104). We recommend using Viewnetcam.com, a DynamicDNS service designed for use with Panasonic Network Cameras. For more information about IPv6 access,ask your ISP about IPv6-compatible services.Preparations for accessing the camera using IPv6The following procedures are required before you can access the camera using IPv6.1. Configure your router for IPv6 (see Page 188).2. Configure your PC for IPv6 (see Page 189).3. Configure the camera for IPv6 (see Page 190).Operating Instructions 187
10.1 Configuring Your Router for IPv6Refer to your Internet Service Provider and the operating instructions included with your router for informationon configuring the router for IPv6. If outside access (WAN access) is disabled on the router, use the router’spacket filtering feature to allow the router to receive the desired TCP packets from the WAN side. See thePanasonic Network Camera website at http://panasonic.net/pcc/support/netwkcam/ for information about therecommended routers.188 Operating Instructions10.1 Configuring Your Router for IPv6
10.2 Configuring Your PC for IPv6IPv6 is supported by Windows Vista and Windows XP Service Pack 1 or later. If using Windows XP, use theprocedure below to enable your PC for IPv6.1. Click [Start]®[All Programs]®[Accessories]®[Command Prompt].2. When the [Command Prompt] is displayed, enter ipv6 install. When installation is complete,[Succeeded.] will be displayed.3. Confirm that IPv6 was successfully enabled, enter ipconfig. If IPv6 addresses are displayed, installationwas successful.For Windows XP Service Pack 2 or later usersIf you use Windows XP Service Pack 2 or later, the following procedure is also necessary.1. Click [Start]®[Control Panel]®[Security Center]®[Windows Firewall]®[Advanced] tab.2. Click the [Settings...] button under [ICMP].3. Check [Allow incoming router request], then click [OK].Operating Instructions 18910.2 Configuring Your PC for IPv6
10.3 Configuring Your Camera for IPv6When the [Connection Mode] on the [Network (IPv6)] page is set to [Automatic Setup], an IPv6 address isautomatically assigned to the camera. To assign a static IPv6 address, follow the procedure below.1. Click the [Setup] tab.2. On the left side of the screen under [Basic], click [Network (IPv6)].3. Select the desired connection mode, then make the appropriate settings as described in this section.–[Automatic Setup]: The camera is automatically assigned an IPv6 prefix from the IPv6 router, andproduces an original IPv6 address based on the IPv6 prefix.–[Static]: Allows you to set all network settings manually.[Automatic Setup]1. Set the following parameters as desired.a. Under [DNS], enter the IP addresses of the primary and secondary DNS servers provided by your ISP.b. Under [Max. Bandwidth Usage], select the maximum bandwidth you want to allow the camera to use.c. Under [Connection Type], select the appropriate connection type.•Normally you can leave this setting at [Auto Negotiation].2. Click [Save].3. When the [New settings are saved.] message is displayed, click [Restart].Note•The current network settings can be confirmed on the [Status] page (see Page 176). You can alsoconfirm the camera’s IPv6 address using the Setup Program.190 Operating Instructions10.3 Configuring Your Camera for IPv6
[Static]1. Set the following parameters as desired.a. Under [Internet Connection], enter the port number to be assigned to the camera.•The default port number is 80, however, note that some ISPs do not allow access from the Internetusing port 80. Ask your ISP or network administrator about which port numbers are available foraccess over the Internet.b. Enter the IP address to be assigned to the camera.•Ask your ISP or network administrator for the correct settings.c. Under [Default Gateway], enter the IP address of your router or the default gateway IP address providedby your ISP.d. Under [DNS], enter the IP addresses of the primary and secondary DNS servers provided by your ISP.e. Under [Max. Bandwidth Usage], select the maximum bandwidth you want to allow the camera to use.•This setting is effective for both IPv4 and IPv6 connections.•Refer to the following file size information when restricting the maximum bandwidth. Note that theseare estimated file sizes for one JPEG image (the actual file size may vary depending on imagequality, image brightness, etc.). To determine the bandwidth required, multiply this number by thenumber of accesses (for JPEG images), and multiply the H.264 or MPEG-4 bit rate setting on the[Video Streaming] page by the number of H.264 or MPEG-4 accesses.–192 ´ 144: 7 KB (56 Kbit)–320 ´ 240: 16 KB (128 Kbit)Operating Instructions 19110.3 Configuring Your Camera for IPv6
–640 ´ 480: 35 KB (280 Kbit)f. Under [Connection Type], select the appropriate connection type.•Normally you can leave this setting at [Auto Negotiation].•This setting is effective for both IPv4 and IPv6 connections.2. Click [Save].3. When the [New settings are saved.] message is displayed, click [Restart].Note•The current network settings can be confirmed on the [Status] page (see Page 176). You can alsoconfirm the camera’s IPv6 address using the Setup Program.192 Operating Instructions10.3 Configuring Your Camera for IPv6
10.4 Accessing the Camera in IPv6 ModeYou will need to know the following information to access the camera in IPv6 mode.For Internet Explorer 6 users:•The URL assigned to you by the domain name service or Dynamic DNS service you registered the camerato (e.g., ***.viewnetcam.com).•The port number of the camera, if it is not 80.•The user name and password required to access the camera, which were set during camera setup.For Internet Explorer 7 or Internet Explorer 8 users:•The camera’s IPv6 address, or the URL assigned to you by the domain name service or Dynamic DNSservice you registered the camera to (e.g., ***.viewnetcam.com).•The port number of the camera, if it is not 80.•The user name and password required to access the camera, which were set during camera setup.Accessing the camera in IPv6 mode1. Start your PC’s web browser.2. In the browser’s address bar, enter http:// followed by the host name and port number (if it is not 80)of the camera, then press [Enter] on the keyboard.Example: http://***.viewnetcam.com•If using Internet Explorer 7 or Internet Explorer 8, you can also access the camera by enteringhttp:// followed by the IPv6 address and port number (if it is not 80) of the camera. Note that theIPv6 address must be enclosed in brackets as shown below.Example: http://[****::***:****:****:***]:50000•If the camera is configured to use HTTPS (see Page 119), enter https:// followed by the host nameand port number of the camera.3. When the authentication dialog is displayed, enter the user name and password, then click [OK]. The toppage is displayed.Note•For general information on accessing the camera, see Page 8.Operating Instructions 19310.4 Accessing the Camera in IPv6 Mode
10.5 Allowing IPv6 Access from the InternetYou can configure the camera to allow or restrict IPv6 access from the Internet.1. Click the [Internet] tab.2. Under [Allow Access from the Internet (IPv6)], select [Yes] to allow IPv6 access to the camera from theInternet, or [No] to limit IPv6 access to the camera.•If [No] is selected, IPv6 access to the camera is only possible from an address of the same prefix asthe camera’s IPv6 address. The camera will not be able to be accessed from the Internet using IPv6.3. Click [Save].194 Operating Instructions10.5 Allowing IPv6 Access from the Internet
11 PC Settings11.1 Proxy Server SettingsA proxy server is used to protect computers when connecting to the Internet. If your computer network uses aproxy server (many corporate networks do; most home networks do not) and you are accessing the camerafrom a PC connected to the same LAN as the camera, you may experience the following issues.–Camera cannot be accessed–Slow image refresh rate–Camera images cannot be seen–Audio features cannot be usedIf your network uses a proxy server, we recommend setting your web browser to bypass the proxy server whenaccessing the camera from a PC connected to the same LAN as the camera.Note•Consult your Internet Service Provider or network administrator to find out if your network uses a proxyserver and consult your network administrator before changing your PC’s proxy server settings.•The video and audio features cannot be used when the camera is accessed through a proxy serverrequiring authentication.How to bypass the proxy server when accessing the camera1. Start Internet Explorer.2. From the [Tools] menu, select [Internet Options...].Operating Instructions 19511.1 Proxy Server Settings
3. Click the [Connections] tab, then click [LAN Settings...].196 Operating Instructions11.1 Proxy Server Settings
4. If there is a check next to [Use a proxy server for your LAN], click [Advanced...].•If there is no check next to [Use a proxy server for your LAN], click [Cancel]. You do not need to changeany settings.5. Enter the camera’s IP address in the field under [Do not use proxy server for addresses beginning with:].6. Click [OK].Operating Instructions 19711.1 Proxy Server Settings
11.2 Creating a Shortcut to the CameraYou can create a shortcut to the camera in your computer’s [My Network Places] folder ([Network] folder whenusing Windows Vista) that will be automatically updated even if the camera’s IP address changes. In order touse this feature, you must first enable the UPnP™ component of Windows using the following procedure.When using Windows XP (Service Pack 2 or later)[Start]®([Settings])®[Control Panel]®[Add or Remove Programs]®[Add/Remove Windows Components]®Select [Networking Services]®[Details]®Check [Internet Gateway Device Discovery and Control Client] and [UPnP User Interface]®[OK]®[Next]®CompleteWhen using previous versions of Windows XP[Start]®([Settings])®[Control Panel]®[Add or Remove Programs]®[Add/Remove Windows Components]®Select [Networking Services]®[Details]®Check [UPnP User Interface]®[OK]®[Next]®CompleteWhen using Windows Vista[Start]®[Control Panel]®[Network and Internet]®[Network and Sharing Center]®Click the arrow button toexpand [Network discovery] under [Sharing and Discovery]®Select [Turn on network discovery]®Click[Apply]®Complete198 Operating Instructions11.2 Creating a Shortcut to the Camera
11.3 Changing the Browser’s Temporary InternetFiles SettingIf old images are displayed when you access the camera, change the browser’s temporary Internet files settingusing the following procedure.When using Internet Explorer 6Start Internet Explorer®[Tools]®[Internet Options...]®[General] tab®Click [Settings...] under [Temporary Internet files]®Check [Every visit to the page] under [Check for newer versions of stored pages:]®[OK]®[OK]®CompleteWhen using Internet Explorer 7 or Internet Explorer 8Start Internet Explorer®[Tools]®[Internet Options]®[General] tab®Click [Settings] under [Browsing history]®Check [Every time I visit the webpage] under [Check for newer versions of stored pages:]®[OK]®[OK]®CompleteOperating Instructions 19911.3 Changing the Browser’s Temporary Internet Files Setting
11.4 About the MPEG-4 Viewer ProgramThe MPEG-4 viewer program is an ActiveX Control that is used to play MPEG-4 files within Internet Explorer.This software is installed automatically the first time you view MPEG-4 videos.A software license for the MPEG-4 decoder is included with the MPEG-4 viewer program, and the license isvalid for 1 PC. Please read the included End-User License Agreement before installing the viewer program.When installing the MPEG-4 viewer program on additional PCs, please purchase additional licenses (ModelNo. BB-HCA5A for BL-C210A/BL-C230A, BB-HCA5CE for BL-C210CE/BL-C210E/BL-C230CE/BL-C230E).Uninstalling the MPEG-4 viewer programFollow the procedure below to uninstall the MPEG-4 viewer program.When using Windows XP1. Confirm that Internet Explorer is not running®Start Internet Explorer®[Tools]®[Internet Options...]®[General] tab®Click [Settings...] under [Browsing history] ([Temporary Internet files]for Internet Explorer 6)®Click [View Objects...]®Right-click on [pmpeg4camV4 Class]®[Remove]®[Yes]2. Open the [ocx] folder on the CD-ROM®Open the [MPEG-4] folder®Double-click [uninstall.bat]When using Windows Vista1. Confirm that Internet Explorer is not running®Start Internet Explorer®[Tools]®[Internet Options...]®[Programs] tab®Click [Manage add-ons]®for Internet Explorer 8Select [Show:]®[Downloaded controls]®Right-click on [pmpeg4camV4 Class]®[MoreInformation]®Click [Remove]for Internet Explorer 7Select [Show:]®[Downloaded ActiveX Controls (32bit)]®Click [pmpeg4camV4 Class]®Click [Delete]2. Open the [ocx] folder on the CD-ROM.3. Copy the [MPEG-4] folder to the PC.4. Click [Start]®[All Programs]®[Accessories].5. Right-click on [Command Prompt], then click [Run as administrator].6. Using the Command Prompt, navigate to the [MPEG-4] folder and execute [uninstall.bat].Note•When using Windows Vista, you must be logged into your PC as a user with Administrator privileges.For more information, open the [ocx] folder on the CD-ROM, then open the [MPEG-4] folder on theCD-ROM and double-click [ReadmeEng.txt].•Refer to the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) formore information.200 Operating Instructions11.4 About the MPEG-4 Viewer Program
11.5 About the H.264 Viewer ProgramThe H.264 viewer program is an ActiveX Control that is used to play H.264 files within Internet Explorer. Thissoftware is installed automatically the first time you view H.264 videos.A software license for the H.264 decoder is included with the H.264 viewer program, and the license is validfor 1 PC. Please read the included End-User License Agreement before installing the viewer program. Wheninstalling the H.264 viewer program on additional PCs, please purchase additional licenses (Model No.BB-HCA8A for BL-C210A/BL-C230A, BB-HCA8CE for BL-C210CE/BL-C210E/BL-C230CE/BL-C230E).Uninstalling the H.264 viewer programFollow the procedure below to uninstall the H.264 viewer program.When using Windows XP1. Confirm that Internet Explorer is not running®Start Internet Explorer®[Tools]®[Internet Options...]®[General] tab®Click [Settings...] under [Browsing history] ([Temporary Internet files]for Internet Explorer 6)®Click [View Objects...]®Right-click on [PccCamActXCtrl Control]®[Remove]®[Yes]2. Open the [ocx] folder on the CD-ROM®Open the [H.264] folder®Double-click [uninstall.bat]When using Windows Vista1. Confirm that Internet Explorer is not running®Start Internet Explorer®[Tools]®[Internet Options...]®[Programs] tab®Click [Manage add-ons]®for Internet Explorer 8Select [Show:]®[Downloaded controls]®Right-click on [PccCamActXCtrl Control]®[MoreInformation]®Click [Remove]for Internet Explorer 7Select [Show:]®[Downloaded ActiveX Controls (32bit)]®Click [PccCamActXCtrl Control]®Click [Delete]2. Open the [ocx] folder on the CD-ROM.3. Copy the [H.264] folder to the PC.4. Click [Start]®[All Programs]®[Accessories].5. Right-click on [Command Prompt], then click [Run as administrator].6. Using the Command Prompt, navigate to the [H.264] folder and execute [uninstall.bat].Note•When using Windows Vista, you must be logged into your PC as a user with Administrator privileges.For more information, open the [ocx] folder on the CD-ROM, then open the [H.264] folder on theCD-ROM and double-click [ReadmeEng.txt].•Refer to the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) formore information.Operating Instructions 20111.5 About the H.264 Viewer Program
12 Using the Setup ProgramThe Setup Program, found on the included CD-ROM, can be used to:–Find cameras on the LAN and confirm information (IP address, firmware version, status, etc.) as needed(see Page 202).–Configure a camera’s network settings (see Page 202).–Update a camera’s firmware (see Page 203).–Save a configuration file of a camera’s settings to your PC (see Page 203).–Restore the settings saved in a configuration file on your PC (see Page 204).Note•Although the above can be performed by accessing a camera directly, using the Setup Program isconvenient when you want to configure several cameras because there is no need to access eachcamera individually with your web browser.•When the camera is connected in IPv6 mode, the Setup Program can be used only to find and confirmcameras on the LAN (other Setup Program features are not available).•If you are using firewall or antivirus software on your PC, the Setup Program may not be able to findany cameras on your network. If you cannot disable your firewall or antivirus software, you can find thecamera by entering its MAC address. Click [Search by MAC Address], then enter the camera’s MACaddress. (The MAC address is printed on a label affixed to the camera.)•If the Setup Program fails to set up the camera, temporarily disable any antivirus software.Finding cameras on the LAN1. Insert the included CD-ROM into the CD-ROM drive of your PC.•The Setup Program starts. If the program does not start, double-click Setup.exe found on the CD-ROM.2. Click [Search for Cameras].3. Wait for the Setup Program to find all cameras on the network and display their information.•If the desired camera is not displayed, confirm it is turned on and connected to the network.•If the desired camera is not displayed, you can find the camera by entering its MAC address. Click[Search by MAC Address], then enter the camera’s MAC address. (The MAC address is printed on alabel affixed to the camera.)4. Confirm the information as needed.Configuring a camera’s network settings1. Find the camera on the LAN (see Page 202).2. Select the desired camera.3. Click [Network Settings].•If more than 20 minutes have passed since the selected camera was turned on, you cannot configurethe camera. Turn off the camera, then turn it on again. This restriction does not apply to cameras whichhave not been configured yet or have been reset to their factory default settings.4. Change the camera name as desired (max. 15 characters).•See Page 206 for a list of valid characters. Note that [Space], ["], ['], [&], [<], and [>] cannot be entered.5. Enter the port number to be assigned to the camera.•The default port number is 80, however, note that some ISPs do not allow access from the Internetusing port 80. Ask your ISP or network administrator about which port numbers are available for accessover the Internet.•Do not use the following port numbers:–20 and 21: used for FTP–23: used for Telnet202 Operating Instructions
–25: used for SMTP–53: used for DNS–110: used for POP3–443: used for HTTPS–4000: used for ICQ–6661–6667: used for IRC•If you are connecting multiple cameras and plan on using port forwarding to allow Internet access tothe cameras, assign a different port number to each camera. We recommend using port numbers inthe 50000–50050 range.6. Select the desired connection mode, and enter the appropriate settings. See Page 113 for details abouteach setting.–[Automatic Setup]: Configures the camera automatically based on your network’s settings.–[Specify an IP Address]: Allows you to assign a static IP address. Refer to your ISP or networkadministrator for more information.a. Specify an IP address corresponding to your network’s settings.b. Specify the subnet mask of your network.c. Enter the default gateway (the IP address of your router).d. Enter the IP address of the DNS server(s).e. Specify the maximum bandwidth the camera is allowed to use.–[DHCP]: Allows the camera to be configured automatically by your network’s DHCP server (usuallyyour router). Refer to your ISP or network administrator for more information.a. Enter the host name if required by your ISP or network administrator.b. Enter the default gateway if required by your ISP or network administrator.c. Enter the IP address of the DNS server(s). Refer to your ISP or network administrator for moreinformation.d. Specify the maximum bandwidth the camera is allowed to use.7. Click [Save].8. Follow the on-screen prompts.Updating a camera’s firmware1. Download the latest firmware from the Panasonic Network Camera website(http://panasonic.net/pcc/support/netwkcam/) and save it on your PC.2. Insert the included CD-ROM into the CD-ROM drive of your PC.•The Setup Program starts. If the program does not start, double-click Setup.exe found on the CD-ROM.3. Click [Update Firmware]. A dialog prompts you to specify the location of the firmware file.4. Select the firmware file you downloaded from the Panasonic Network Camera website and click [Open].5. Select the camera you would like to update.•Only cameras which are compatible with the selected firmware file are displayed.•You can select multiple cameras if desired.6. Enter the administrator user name and password when prompted, then click [OK].7. Click [Execute].•[Firmware updated successfully.] is displayed when the firmware has been updated.8. Click [Save Log] to save a log of the firmware revision.9. Click [OK] when finished.Saving settings in a configuration file1. Insert the included CD-ROM into the CD-ROM drive of your PC.•The Setup Program starts. If the program does not start, double-click Setup.exe found on the CD-ROM.2. Click [Save Settings to PC/Save Settings to Camera].Operating Instructions 203
3. Select the desired camera, enter the camera’s administrator user name and password when prompted,then click [OK].4. Click [Save Settings to PC].5. Specify a location to save the file, then click [Save].6. When [Settings were saved on the PC.] is displayed, click [OK].Note•Buffered images are not saved in the configuration file.•The configuration file’s extension (.dat) must not be changed. If you change it, the saved settings cannotbe restored.•The configuration file is encrypted. Do not open it using a text editor or other software, otherwise it maybecome corrupted. If the configuration file becomes corrupted it cannot be used to restore camerasettings.•If you save a configuration file and then update the camera’s firmware later, the configuration file maynot be able to be restored properly. If you regularly save a configuration file of the cameras settings,remember to save a configuration file after you update the camera’s firmware.Restoring settings from a configuration file1. Insert the included CD-ROM into the CD-ROM drive of your PC.•The Setup Program starts. If the program does not start, double-click Setup.exe found on the CD-ROM.2. Click [Save Settings to PC/Save Settings to Camera].3. Click [Save Settings to Camera]. A dialog prompts you to specify the location of the saved configurationfile.4. Specify the configuration file and click [Open].5. Select the desired camera, enter the camera’s administrator user name and password when prompted,then click [OK].6. Click [Execute]. A dialog displays the status.7. After the settings have been restored to the camera, the camera will restart automatically.8. Click [OK] when finished.Note•Network settings and the administrator user name and password are not changed when you restore aconfiguration file using the Setup Program.204 Operating Instructions
13 Technical Information13.1 Cleaning the CameraFor best performance, we recommend cleaning the camera periodically. Turn the camera off before cleaningit.Cleaning the main unitClean the main unit with a dry and soft cloth.Note•Do not use alcohol, polishing powder, cleanser, benzine, thinner, wax, petroleum products, pesticides,glass cleaners, hair spray, or hot water when cleaning the camera, as they may cause a change in theshape or color of the camera.•Do not directly touch the lens cover. Fingerprints may cause the image to be out of focus.•If the built-in sensor has dust on it, it may not make detections properly. Keep the built-in sensor clean.Operating Instructions 20513.1 Cleaning the Camera
13.2 ASCII Character Table[Space] 0 @ P ` p! 1 A Q a q" 2 B R b r# 3 C S c s$ 4 D T d t% 5 E U e u& 6 F V f v' 7 G W g w( 8 H X h x) 9 I Y i y* : J Z j z+ ; K [ k {, < L \ l |- = M ] m }. > N ^ n ~/ ? O _ o206 Operating Instructions13.2 ASCII Character Table
13.3 Internal Memory Capacity for Buffered ImagesThe camera’s internal memory can buffer images according to the table below.Note•All values are approximate.•H.264 images cannot be buffered to the camera’s internal memory.JPEG images (videos and still images)Resolution Specification SnapshotImage QualityFavor Clarity Standard Favor Motion640 ´ 480File Size 50 KB 50 KB 35 KB 27 KBNo. of Images (Saved to PC) 360 520 680320 ´ 240File Size 25 KB 25 KB 16 KB 10 KBNo. of Images (Saved to PC) 730 1160 1880192 ´ 144File Size 10 KB 10 KB 7 KB 5 KBNo. of Images (Saved to PC) 1880 2710 3850Note•The maximum number of images that can be buffered depends on image resolution and image quality.MPEG-4 videosFor information about MPEG-4 image capacity, see the Panasonic Network Camera support site athttp://panasonic.net/pcc/support/netwkcam/.Note•The maximum amount of video that can be buffered depends on image resolution, network bandwidth,and the frame rate and bit rate set for the streaming method.Operating Instructions 20713.3 Internal Memory Capacity for Buffered Images
13.4 Information About Streaming FormatThe image refresh rate and resolution settings that are available to users are determined by the [StreamingFormat] setting on the [Video Streaming] page (see 5.8 Changing Video Streaming Settings). Refer to thetable below and set this parameter based on the refresh rate and resolution you wish to be available to camerausers.[Streaming Format] SettingAvailable[Refresh Rate]SettingsAvailable[Resolution]SettingsH.264 (640 ´ 480, 320 ´ 240)MJPEG (640 ´ 480, 320 ´ 240, 192 ´ 144)H.264 640 ´ 480320 ´ 240MJPEG 640 ´ 480320 ´ 240192 ´ 144MPEG-4 (640 ´ 480, 320 ´ 240, 192 ´ 144)MJPEG (640 ´ 480, 320 ´ 240, 192 ´ 144)MPEG-4 640 ´ 480320 ´ 240192 ´ 144MJPEG 640 ´ 480320 ´ 240192 ´ 144Note•If the [Streaming Format] setting on the [Video Streaming] page is changed, the camera must berestarted in order for the new settings to take effect. All images buffered in the internal memory aredeleted when the camera is restarted.•If using Network Camera Recorder software, a blue screen will be displayed if the software tries toaccess camera images with a refresh rate and resolution that are not supported according to the[Streaming Format] setting, as described above.•Only 320 ´ 240 and 192 ´ 144 images are available on the multi camera screen.208 Operating Instructions13.4 Information About Streaming Format
13.5 Feature Limitations Based on Image FormatCertain features are limited based on the image format (H.264, MPEG-4, and MJPEG) as explained below.Image buffer and transferImage Format Resolution Image Buffer Image TransferH.264 640 ´ 480 ´ ´320 ´ 240 ´ ´MPEG-4 640 ´ 480 Timer only ´320 ´ 240 Timer only ´192 ´ 144 Timer only ´MJPEG 640 ´ 480 ü ü320 ´ 240 ü ü192 ´ 144 ü üü=Available´=Not availableOperating Instructions 20913.5 Feature Limitations Based on Image Format
13.6 Comparing Color Night View and Software ColorNight ViewWhen camera images are dark, there are two features you can use to brighten camera images: Color NightView (Page 142) and Software Color Night View (Page 41). The differences between these features aredescribed below.Color Night View Software Color Night ViewRefresh Rate Decreases when subject is dark Decreases when subject is darkdepending on computer performanceCPU Usage Is not affected Increases CPU usageUser Control Is either enabled or disabled for all users Is enabled or disabled by each user ontheir computersResolution Has no limitations Has no limitationsActivation Is activated when subject is dark (whenenabled)Is activated when subject is dark (whenenabled)OtherLimitationsImage may blur when dark May not perform as expected when framerate decreasesNote•When viewing H.264 or MPEG-4 images, the computer’s performance may not be adequate to usesoftware color night view, and images may break up as a result. In this case, turn off software colornight view and try using the camera’s color night view mode feature (see Page 142).210 Operating Instructions13.6 Comparing Color Night View and Software Color Night View
13.7 Default Setting ListSingleParameter Default Value RangePrecise Off On, OffPan/Tilt Range Pan: -41° – +41°Tilt: -32° – +10°Pan: -41° – +41°Tilt: -32° – +10°Preset 1.UpperLeft2.UpperRight3.LowerLeft4.LowerRightPresets 1–8, HomePosition, Sensor,Alarm1, Alarm2Brightness STD 9 levelsBacklight Off On, OffWhite Balance Auto Auto, Indoor,Fluorescent (White),Fluorescent (Daylight),Outdoor, HoldBL-C230 only:Output– OpenShortRefresh Rate MJPEG H.264, MPEG-4,MJPEG, 3 s, 5 s, 10 s,30 s, 60 sResolution 320 ´ 240 640 ´ 480, 320 ´ 240,192 ´ 144Image Quality Standard Favor Clarity,Standard, FavorMotionStreaming Method Auto Auto, Multicast,Unicast, HTTPMultiParameter Default Value RangeLayout 4 Screens 4 Screens, 9 Screens,16 ScreensView Type 1–4 1–4, 5–8, 9–12, 13–16Refresh Rate MJPEG H.264, MPEG-4,MJPEG, 3 s, 5 s, 10 s,30 s, 60 sResolution 320 ´ 240 320 ´ 240, 192 ´ 144Operating Instructions 21113.7 Default Setting List
Network (IPv4)Parameter Default Value RangeConnection Mode Connection Mode BL-C210A/BL-C230A:DHCPBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:Automatic SetupAutomatic Setup,Static, DHCPProxy Server Settings Address – –Port No. 8080 1–65535Login ID – –Password – –Network Configurationfrom Setup ProgramNetwork Configuration fromSetup Program (Available forStatic and DHCP connectiononly)Enable Enable, DisableInternet Connection Port No. (Available for Staticand DHCP connection only)80 1–65535IP Address (Available forStatic connection only)192.168.0.253 –Subnet Mask (Available forStatic connection only)255.255.255.0 –Host Name (Available forDHCP connection only)– –Default Gateway Default Gateway (Availablefor Static and DHCPconnection only)– –DNS Primary Server Address(Available for Static andDHCP connection only)– –Secondary Server Address(Available for Static andDHCP connection only)– –Max. Bandwidth Usage Max. Bandwidth Usage(Mbps)Unlimited Unlimited, 0.1, 0.2, 0.3,0.5, 1, 2, 3 MbpsConnection Type Connection Type Auto Negotiation Auto Negotiation, 100Mbps/Full Duplex, 100Mbps/Half Duplex, 10Mbps/Full Duplex, 10Mbps/Half Duplex212 Operating Instructions13.7 Default Setting List
Network (IPv6)Parameter Default Value RangeConnection Mode Connection Mode Automatic Setup Automatic Setup,StaticInternet Connection Port No. (Available for Staticconnection only)80 1–65535IP Address (Available forStatic connection only)– –Default Gateway Default Gateway (Availablefor Static connection only)– –DNS Primary Server Address – –Secondary Server Address – –Max. Bandwidth Usage Max. Bandwidth Usage(Mbps)Unlimited Unlimited, 0.1, 0.2, 0.3,0.5, 1, 2, 3 MbpsConnection Type Connection Type Auto Negotiation Auto Negotiation, 100Mbps/Full Duplex, 100Mbps/Half Duplex, 10Mbps/Full Duplex, 10Mbps/Half DuplexHTTPSParameter Default Value RangeHTTPS Use HTTP Use HTTPS, UseHTTPCertificate Information Camera IP Address or HostName– –Wireless (BL-C230 Only)Parameter Default Value RangeWireless Configuration SSID NetCam**** –Communication mode 802.11b/g 802.11b, 802.11b/g,802.11g exclusiveOperating Instructions 21313.7 Default Setting List
Parameter Default Value RangeEncryption Cipher No encryption No encryption, WEP,WPA-PSK (TKIP),WPA2-PSK (AES)WEP Key 1–4(for WEP encryption)– HEX,10characters64bitHEX,26characters128bitHEX,32characters152bitASCII 5characters64bitASCII13characters128bitASCII16characters152bitNetwork Key(for WPA-PSK (TKIP) orWPA2-PSK (AES)encryption)– HEX, 64 CharactersASCII, 8 to 63CharactersUPnPParameter Default Value RangeAuto Port Forwarding Disable Enable, DisableBL-C210CE/BL-C210E/BL-C230CE/BL-C230E only:Display Shortcut Icon in My Network PlacesEnable Enable, DisableDynamicDNSParameter Default Value RangeDynamicDNS Disable Viewnetcam.com,User-specifiedDynamicDNS, DisableUser-specifiedDynamicDNSDynamicDNS Server URL – –Updating time 10 min At the time of starting,10 min, 30 min, 1 h, 3h, 6 h, 12 h, 24 hInput User Name andPasswordUser Name – –Password – –214 Operating Instructions13.7 Default Setting List
Parameter Default Value RangeViewnetcam.comconfigurationUpdating time 60 min 10 min, 20 min, 30 min,40 min, 50 min, 60 minGlobal IP Address Notification Method Normal Normal, AdvancedDate and TimeParameter Default Value RangeTime Setting Date – –Format AM/PM AM/PM, 24HTime – –Automatic TimeAdjustmentEnable Not enabled –NTP Server Address or HostName– –Time Zone BL-C210A/BL-C230A:GMT -05:00 EasternTimeBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:GMT 00:00 WesternEurope Time–Adjust Clock for DaylightSaving Time/Summer TimeEnable Not enabled –Start Day BL-C210A/BL-C230A:Mar Second Sunday 2AMBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:Mar Last Sunday 1 AM–End Day BL-C210A/BL-C230A:Nov First Sunday 2 AMBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:Oct Last Sunday 1 AM–Operating Instructions 21513.7 Default Setting List
CameraParameter Default Value RangeAC Power Source Frequency BL-C210A/BL-C230A:60 HzBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:50 Hz50 Hz, 60 HzReturn to Specified Position Time Do not move Do not move, 10 s, 20s, 30 s, 1 min, 5 min, 10min, 30 min, 1 hSpecified Position Home Position Home Position,Sensor, Alarm No.1,Alarm No.2, Presets 1–8Shutter Speed/Color Night View BL-C210A/BL-C230A:Shutter Speed 1/30 sBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:Shutter Speed 1/25 s50 Hz:1/25 s, 1/50 s, 1/100 s,Color Night View60 Hz:1/30 s, 1/60 s, 1/120 s,Color Night ViewAudioParameter Default Value RangeInput Enable Enable, DisableCamera Microphone Sensitivity Normal Very Low, Low,Normal, HighMute during Pan/Tilt Enable Enable, DisableVideo StreamingParameter Default Value RangeStreaming Format BL-C210A/BL-C230A:H.264/MJPEGBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:MPEG-4/MJPEGH.264/MJPEG,MPEG-4/MJPEG216 Operating Instructions13.7 Default Setting List
Parameter Default Value RangeMax. No. of HTTP Sessions(When [Streaming Format] isset to H.264/MJPEG)H.264 2 0–2MJPEG 3 0–5Max. No. of HTTPSSessions(When [Streaming Format] isset to H.264/MJPEG)H.264 2 0–2MJPEG 3 0–5Max. No. of HTTP Sessions(When [Streaming Format] isset to MPEG-4/MJPEG)MPEG-4 3 0–4MJPEG 5 0–10Max. No. of HTTPSSessions(When [Streaming Format] isset to MPEG-4/MJPEG)MPEG-4 2 0–2MJPEG 3 0–5H.264 Max. Frame Rate 640 ´ 480 30 Frames/Sec. 5, 10, 15, 30 frames/sec.320 ´ 240 30 Frames/Sec. 5, 10, 15, 30 frames/sec.H.264 Bit Rate 640 ´ 480 512 Kbps–2048 Kbps 512, 768, 1024, 1536,2048 Kbps320 ´ 240 64 Kbps–1024 Kbps 64, 128, 192, 256, 384,512, 768, 1024 KbpsMPEG-4 Max. Frame Rate 640 ´ 480 30 Frames/Sec. 5, 10, 15, 30 frames/sec.320 ´ 240 30 Frames/Sec. 5, 10, 15, 30 frames/sec.192 ´ 144 30 Frames/Sec. 5, 10, 15, 30 frames/sec.MPEG-4 Bit Rate 640 ´ 480 192 Kbps–2048 Kbps 192, 256, 384, 512,768, 1024, 1536, 2048Kbps320 ´ 240 64 Kbps–1024 Kbps 64, 128, 192, 256, 384,512, 768, 1024 Kbps192 ´ 144 32 Kbps–512 Kbps 32, 64, 128, 192, 256,384, 512 KbpsRTSP Port No. 554 1–65535RTP Port No. 33000 2–65400 (must be aneven number)Multicast Multicast settings screen isdisplayed.Not checked –Packet Availability Time TTL 5 1–255Operating Instructions 21713.7 Default Setting List
Parameter Default Value RangeMulticast (IPv4) Use Not checked –Address 231.244.244.241 –MPEG-4 Port No. 30000–30006 2000–65520 (must bean even number)H.264 Port No. 30040–30046 2000–65520 (must bean even number)Audio Port No. 30020 2000–65520 (must bean even number)Multicast (IPv6) Use Not checked –Address ff1e::0010 –MPEG-4 Port No. 30100–30106 2000–65520 (must bean even number)H.264 Port No. 30140–30146 2000–65520 (must bean even number)Audio Port No. 30120 2000–65520 (must bean even number)AdministratorParameter Default Value RangeGeneral Authentication Do not permit accessfrom guest usersPermit access fromguest users, Permitaccess from guestusers (mobile only), Donot permit access fromguest usersUser Name – –Password – –Retype Password – –General UserParameter Default Value RangeUser ID List – –User Name – –Password – –Retype Password – –218 Operating Instructions13.7 Default Setting List
Parameter Default Value RangeVideo Display Time Not permitted Not permitted,Unlimited, 10 s, 30 s, 1min, 5 min, 10 min, 30min, 60 minRefresh Rate 3 s 3 s, 5 s, 10 s, 30 s, 60sAccess Level All unchecked –Guest UserParameter Default Value RangeVideo Display Time Not permitted Not permitted,Unlimited, 10 s, 30 s, 1min, 5 min, 10 min, 30min, 60 minRefresh Rate 3 s 3 s, 5 s, 10 s, 30 s, 60sAccess Level All unchecked –TriggerParameter Default Value RangeTrigger Setting Enable Image Buffer/Transfer Not enabled –Trigger No. 1: MotionDetectionNo. 2–5: TimerTimer, Sensor, Alarm1,Alarm2, MotionDetection, SoundDetectionAlarm enable condition Rising: GND to Open(High).Rising: GND to Open(High).Falling: Open (High) toGND.Time Days All days checked –Active Time of Trigger Always Always, specified timeImage Setting Format JPEG JPEG, MPEG-4Image Resolution 320 ´ 240 640 ´ 480, 320 ´ 240,192 ´ 144Image Quality Standard Favor Clarity,Standard, FavorMotionOperating Instructions 21913.7 Default Setting List
Parameter Default Value RangeLens Position WhenTriggeredWhen triggered, Do not move Do not move, HomePosition, Sensor,Alarm No.1, Alarm No.2, Presets 1–8BL-C230 only:External OutputControl Time None None, 1 s, 3 s, 5 s, 10s, 30 s, 1 min, 3 min, 5min, 10 min, 30 min,When RecordingImage Buffer Frequency (fortimer triggers)Image Buffer Frequency No. 1: Buffer 5 imagesevery 1 secondNo. 2–5: Buffer 1image every 1 second1 image every hour–30images every secondImage Buffer Frequency (forsensor, alarm, and detectiontriggers)Enable Pre-trigger ImageBufferNo. 1: EnabledNo. 2–5: Not enabled–Image Buffer Frequency No. 1: Buffer 5 imagesevery 1 second, total of5 imagesNo. 2–5: Buffer 1image every 1 second,total of 1 image1 image every minute–30 images everysecond. Total 1–600images.Enable Post-trigger ImageBufferEnabled –Image Buffer Frequency No. 1: Buffer 5 imagesevery 1 second, total of20 imagesNo. 2–5: Buffer 1image every 1 second,total of 1 image1 image every minute–30 images everysecond. Total 1–1500images.Sensor deactivation timesettingSensor deactivation time None None, 10 s, 30 s, 1 min,3 min, 5 min, 10 minTransfer Method Transfer Method No. 1: No Transfer,Memory OverwriteNo. 2–5: No Transfer,No Memory OverwriteNo Transfer, NoMemory OverwriteNo Transfer, MemoryOverwriteFTPE-mailHTTPSend Notification WhenTriggeredSend Notification WhenTriggeredDisable Disable, Send E-mailNotification, SendHTTP Notification220 Operating Instructions13.7 Default Setting List
Parameter Default Value RangeFTP Server IP Address or HostName– –Port No. 21 1–65535Login ID – –Password – –Login Timing Every Time Every Time, One TimeUpload File Name – –Overwrite setting Overwrite File Overwrite File, Save asNew File with TimeStampData Transfer Method Passive Mode Passive Mode, ActiveModeE-mail Transfer SMTP Server IP Address orHost Name– –Port No. 25 1–65535Reply E-mail Address – –Destination E-mail Address 1 – –Destination E-mail Address 2 – –Destination E-mail Address 3 – –Subject – –Text – –How to authenticate No authentication Checked No authentication,POP before SMTPauthentication, SMTPauthenticationSSL Not use Use, Not usePOP before SMTPauthenticationPOP3 Server IP Address orHost Name– –Port No. 110 1–65535Login ID – –Password – –SMTP authentication Login ID – –Password – –Operating Instructions 22113.7 Default Setting List
Parameter Default Value RangeHTTP Host Name – –Port No. 80 1–65535Login ID – –Password – –Upload File Name – –Overwrite setting Overwrite File Overwrite File, Save asNew File with TimeStampE-mail Notification WhenTriggeredSMTP Server IP Address orHost Name– –Port No. 25 1–65535Reply E-mail Address – –Destination E-mail Address 1 – –Destination E-mail Address 2 – –Destination E-mail Address 3 – –Subject – –Text – –How to authenticate No authentication Checked No authentication,POP before SMTPauthentication, SMTPauthenticationSSL Not use Use, Not usePOP before SMTPauthenticationPOP3 Server IP Address orHost Name– –Port No. 110 1–65535Login ID – –Password – –SMTP authentication Login ID – –Password – –HTTP Notification Host Name – –Port No. 80 1–65535Login ID – –Password – –File Path – –222 Operating Instructions13.7 Default Setting List
Sensor SensitivityParameter Default Value RangeSensor Sensitivity Normal Very Low, Low,Normal, High, NodetectionMotion DetectionParameter Default Value RangeThreshold BL-C210A/BL-C230A:Fourth bar from the leftBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:Third bar from the left–Sensitivity BL-C210A/BL-C230A:Ninth bar from the rightBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:Tenth bar from the right–Sound DetectionParameter Default Value RangeSound Threshold Third bar from the right –Alarm LogParameter Default Value RangeA setup of operation A setup of operation Never send alarm logs Never send alarmlogs,Always send alarmlogs,Send alarm logs onlywhen the camera wastriggered,Send alarm logs onlywhen the camera wasnot triggeredOperating Instructions 22313.7 Default Setting List
Parameter Default Value RangeActive Time Days All days checked –Time PM12h 0min Specified timeNotice setup of an alarm log SMTP Server IP Address orHost Name– –Port No. 25 1–65535Reply E-mail Address – –Destination E-mail Address 1 – –Destination E-mail Address 2 – –Destination E-mail Address 3 – –Subject Alarm Log –How to authenticate No authentication Checked No authentication,POP before SMTPauthentication, SMTPauthenticationSSL Not use Use, Not usePOP before SMTPauthenticationPOP3 Server IP Address orHost Name– –Port No. 110 1–65535Login ID – –Password – –SMTP authentication Login ID – –Password – –Image DisplayParameter Default Value RangeCamera Name Camera Name NetworkCamera –Single Camera Refresh Rate MJPEG H.264, MPEG-4,MJPEG, 3 s, 5 s, 10 s,30 s, 60 sImage Resolution 320 ´ 240 640 ´ 480, 320 ´ 240,192 ´ 144Image Quality (MJPEG or stillimages only)Standard Favor Clarity,Standard, FavorMotionStreaming Method (H.264 orMPEG-4 only)Auto Auto, Multicast,Unicast, HTTP224 Operating Instructions13.7 Default Setting List
Parameter Default Value RangeMulti-Camera Refresh Rate MJPEG H.264, MPEG-4,MJPEG, 3 s, 5 s, 10 s,30 s, 60 sImage Resolution 320 ´ 240 320 ´ 240, 192 ´ 144Image Quality (MJPEG or stillimages only)Standard Favor Clarity,Standard, FavorMotionMobile Phone Image Resolution 192 ´ 144 320 ´ 240, 192 ´ 144Overlay Setting Date and Time Not checked –Date Format BL-C210A/BL-C230A:MMM.DD,YYBL-C210CE/BL-C210E/BL-C230CE/BL-C230E:DD MMM,YYYY/MM/DDMMM.DD,YYDD MMM,YYText Not checked –Text – –Status Not checked –Language Language English English, Japanese,French, German,Italian, Spanish,Simplified Chinese,Russian, KoreanBanner Display Enable Not checked –Banner user All users All users, Administratoronly, General user onlyImage URL – –Link URL – –Multi-CameraParameter Default Value RangeNo. 1 –Display On –HTTPS Do not use Use, Do not useIP Address or Host Name selfcamera –Port No. – 1–65535Camera Name (Camera’s model no.) –Operating Instructions 22513.7 Default Setting List
Operation TimeParameter Default Value RangeEnable Not checked Enable, DisableDays All days checked –Operation Time Always Always, specified timeExternal Output (BL-C230 Only)Parameter Default Value RangeExternal Device Control Output Open Open, Short to GNDButton name modification OpenShort–Indicator ControlParameter Default Value RangePOWER Indicator Turn indicator on whencamera is on.Turn indicator on whencamera is on.Turn indicator onduring camera access.Turn indicator onduring pyroelectricsensor reaction.Never turn indicator on.BL-C210A/BL-C230A only:AV LINK IndicatorEnable Enable, DisablePrivacy ModeParameter Default Value RangePRIVACY Button Enable Enable, DisablePrivacy Mode Disable Enable, DisableBuilt-in AlarmParameter Default Value RangeTrigger for Built-in Alarm Button only Button or sensor,Button only, Sensoronly, OffBuilt-in Alarm Volume Medium High, Medium, LowBuilt-in Alarm Sound Type A A–D226 Operating Instructions13.7 Default Setting List
InternetParameter Default Value RangeAuto Port Forwarding (IPv4) Disable Enable, DisableViewnetcam.com Registration Do not register withViewnetcam.comRegister withViewnetcam.com, Donot register withViewnetcam.comAllow Access from the Internet (IPv6) No Yes, NoRestartParameter Default Value RangeScheduled Restart Disable Enable, DisableDays All days checked –Time of Restart AM12h00min Specified timeMJPEG OptionsParameter Default Value RangePlay Sound on Detection Disable Enable, DisableSound File – –Playback Time 5 s 1–10 sMotion Detection Not use Not use, UseSensor Not use Not use, UseAlarm1: Alarm enable condition Not use Not useRising: GND to Open(High).Falling: Open (High) toGND.Alarm2: Alarm enable condition Not use Not useRising: GND to Open(High).Falling: Open (High) toGND.Sound Detection Not use Not use, UseImage Display Method Auto Auto, DirectXGraphics, DirectDraw,GDISoftware Color Night View Not use Not use, UseOperating Instructions 22713.7 Default Setting List
* Settings are stored on the computer, and are therefore not reset to their default values when the camera isreset.MPEG-4 OptionsParameter Default Value RangeImage Display Method Auto Auto, DirectXGraphics, DirectDraw,GDISoftware Color Night View Not use Not use, Use* Settings are stored on the computer, and are therefore not reset to their default values when the camera isreset.H.264 OptionsParameter Default Value RangeImage Display Method DirectShow DirectShow (cannot bechanged)Software Color Night View Not use Not use, Use* Settings are stored on the computer, and are therefore not reset to their default values when the camera isreset.228 Operating Instructions13.7 Default Setting List
13.8 SpecificationsCamera SpecificationsItems SpecificationsZoom 3´ (by length) ActiveX zoomPan/Tilt Angle Pan: -41 ° to +41 °, Tilt: -32 ° to +10 °Image Sensor 1/4 inch CMOS sensor, 320,000 pixelsIlluminance 5–10,000 lx (3–10,000 lx when in Color Night View mode)White Balance Auto/Manual/HoldLens Brightness 9 levelsFocus Fixed, 0.3 m–InfinityMinimum Object Distance 0.3 m (1 foot)Aperture (F No.) F2.8Horizontal Viewing Angle 58 °Vertical Viewing Angle 45 °Exposure AutoOther SpecificationsItems SpecificationsImage Compression JPEG (3 levels), MPEG-4, H.264Image Resolution 640 ´ 480, 320 ´ 240, 192 ´ 144Buffered Images*1 About 1160 frames (320 ´ 240, standard image quality) with timedisplayAudio Communication Camera to PCAudio Compression Format H.264: MPEG-2 AAC (AAC-LC) 64 KbpsMPEG-4/MJPEG: ADPCM 32 kbpsAudio Bandwidth 300 Hz–3.4 KHzAudio Reception Method ActiveXAudio Reception Decoding ActiveXAudio Input Built-in microphoneAudio Output Built-in speakerExternal Input/Output Interface BL-C210:External sensor input ´ 2BL-C230:External sensor input ´ 2External output ´ 1Operating Instructions 22913.8 Specifications
Items SpecificationsFrame Rate*2 Max. 30 frames/second (640 ´ 480, 320 ´ 240, 192 ´ 144)Communication Protocols IPv4/IPv6 Dual-StackIPv4:TCP, UDP, IP, HTTP, FTP, SMTP, DHCP, DNS, ARP, ICMP, POP3,NTP, UPnP™, SMTP Authentication, RTP, RTSP, RTCP, HTTPS,SSL, TLS, Auto IP*3IPv6:TCP, UDP, IP, HTTP, FTP, SMTP, DNS, ICMPv6, POP3, NDP, NTP,RTP, RTSP, RTCP, HTTPS, SSL, TLSImage Buffer/Transfer Triggers Timer, Sensor, Alarm 1, Alarm 2, Motion Detection, Sound DetectionImage Transfer Method SMTP*4, FTP, HTTPWired LAN Interface 10Base-T/100Base-TX Ethernet RJ-45 connectorSensor Detection Method Pyroelectric Infrared SensorSensor Detection Range*5 Horizontal: About 28 °Vertical: About 71 °Distance: About 5 m (16 feet 5 inches) when in a 20 °C (68 °F)environmentPOWER Indicator Display PowerCamera OperationEthernet LinkBL-C210A/BL-C230A only:AV LINK Indicator DisplayAV LinkDimensions (W´H´D) BL-C210:74 mm ´ 74 mm ´ 91 mm(2 15/16 inches ´ 2 15/16 inches ´ 3 9/16 inches)BL-C230:74 mm ´ 74 mm ´ 101 mm(2 15/16 inches ´ 2 15/16 inches ´ 4 inches)Weight (Main Unit Only) BL-C210: 230 g (0.51 lb)BL-C230: 260 g (0.57 lb)Power Supply BL-C210A/BL-C230A:AC adaptor (order no. PQLV206Y)Input 100–240 V AC, 50/60 HzOutput 9 V DC, 750 mABL-C210CE/BL-C230CE:AC adaptor (order no. PQLV206CEY)Input 100–240 V AC, 50/60 HzOutput 9 V DC, 750 mABL-C210E/BL-C230E:AC adaptor (order no. PQLV206EY)Input 220–240 V AC, 50/60 HzOutput 9 V DC, 750 mAMaximum Power Consumption BL-C210: About 2.5 W (5.4 W during pan/tilt scan)BL-C230: About 4.0 W (7.7 W during pan/tilt scan)230 Operating Instructions13.8 Specifications
Items SpecificationsOperating Temperature Operation: +0 °C (+32 °F) to +40 °C (+104 °F)Storage: -10 °C (+14 °F) to +50 °C (+122 °F)Operating Humidity Operation: 20 %–80 % (no condensation)Storage: 20 %–90 % (no condensation)Wireless Specifications (BL-C230 Only)Items SpecificationsCommunication Standard IEEE 802.11b, 802.11b/g, 802.11g exclusiveData Transfer Mode IEEE 802.11b: Direct Sequence Spectrum Spread (DS-SS)IEEE 802.11g: Orthogonal Frequency Division Multiplexing (OFDM)Frequency Range BL-C230A:2.412–2.462 GHzBL-C230CE/BL-C230E:2.412–2.472 GHzChannel BL-C230A:1–11BL-C230CE/BL-C230E:1–13Security SSID, WEP (64/128/152 bit), WPA-PSK (TKIP), WPA2-PSK (AES)*1 See Page 207 for details.*2 Frame rate may decrease in the following situations.–When buffering images–When using color night view mode–When many users are viewing camera images*3 Auto IP is available for BL-C210A/BL-C230A only.*4 The camera supports POP Before SMTP Authentication and SMTP Authentication. PLAIN, LOGIN, and CRAM-MD5 SMTPAuthentication are supported. SSL supports SMTP over SSL. STARTTLS is not supported.*5 When the temperature is 20 °C (68 °F)Operating Instructions 23113.8 Specifications
The information in this document is subject to change without notice.Copyright:This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal useonly. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic SystemNetworks Co., Ltd.© Panasonic System Networks Co., Ltd. 2009PNQX1994XA KK0809CM3109

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