Panasonic of North America 96NKX-HNP100 DECT 6.0 Backup Battery User Manual Installation Manual English
Panasonic Corporation of North America DECT 6.0 Backup Battery Installation Manual English
Users Manual
Installation Guide
Home Network System
Backup Battery
Model No. KX-HNP100
Thank you for purchasing a Panasonic product.
This document explains how to install the backup battery properly.
For details about how to use the system, refer to the User’s Guide
(page 12).
Please read this document before using the unit and save it for future
reference.
For assistance, please contact us at 1-800-272-7033 or visit our Web
site: www.panasonic.com/support for customers in the U.S.A. or
Puerto Rico.
Please register your product: www.panasonic.com/prodreg
In order to use this device:
RDownload the latest version of the [Home Network] app.
RUpdate your hub to the latest firmware version (version 5.00 or later).
For more information, refer to the User’s Guide (page 12).
Printed in China
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Introduction
Accessory information ...............3
Other information .......................3
Important Information
About this system ......................4
For your safety ...........................4
Important safety instructions ......6
For best performance ................6
Other information .......................7
Setup
Part names and functions ..........8
LED indicator .............................8
Backup battery performance
(when using the supplied
battery) ......................................8
Setup overview ..........................9
Inserting the battery ...................9
Connections ...............................9
Registering the backup
battery ......................................10
Wireless communication
range .......................................11
Appendix
Features available when using the
[Home Network] app ................12
Accessing the User’s Guide ....12
Specifications ..........................13
FCC and other information ......14
Customer services ...................16
Warranty (For United States and
Puerto Rico) .............................17
2
Table of Contents
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Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
ARechargeable battery 1
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 16).
Accessory item Model no./Specifications
Rechargeable
battery
KX-PRA10EX*1
RTo order, please visit
www.panasonic.com/batterystore
Battery type:
–Lithium Ion (Li-Ion) type battery
*1 The replacement battery may have a different capacity from that of the
supplied battery.
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Trademarks
RiPhone and iPad are registered trademarks of Apple Inc.
RAndroid is a trademark of Google Inc.
RMicrosoft, Windows, and Internet Explorer are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
RAll other trademarks identified herein are the property of their respective owners.
For assistance, please visit www.panasonic.com/support 3
Introduction
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About this system
RThis system is an auxiliary system; it
is not designed to provide complete
protection from property loss.
Panasonic will not be held
responsible in the event that
property loss occurs while this
system is in operation.
RThe system’s wireless features are
subject to interference, therefore
functionality in all situations cannot
be guaranteed. Panasonic will not
be held responsible for injury or
damage to property that occurs in
the event of wireless communication
error or failure.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
RUse only the power source marked
on the product.
RUnplug the product from power
outlets if it emits smoke, an
abnormal smell, or makes an
unusual noise. These conditions can
cause fire or electric shock. Confirm
that smoke has stopped emitting
and contact us at
www.panasonic.com/contactinfo
RUnplug from power outlets and
never touch the inside of the product
if its casing has been broken open.
Danger of electric shock exists.
RNever touch the plug with wet
hands. Danger of electric shock
exists.
RDo not connect non-specified
devices.
RDo not leave the power cable
exposed outdoors.
Installation
RTo prevent the risk of fire or
electrical shock, do not expose the
product to rain or any type of
moisture.
RDo not place or use this product
near automatically controlled
devices such as automatic doors
and fire alarms. Radio waves
emitted from this product may cause
such devices to malfunction
resulting in an accident.
RDo not allow the AC adaptor to be
excessively pulled, bent or placed
under heavy objects.
Operating safeguards
RBefore opening the cover,
disconnect the product from the
power outlet and from the connected
device.
RBefore cleaning, disconnect the
product from the power outlet and
from the connected device, and then
remove the battery. Do not use
liquid or aerosol cleansers when
cleaning.
RDo not disassemble the product.
RNever put metal objects inside the
product. If metal objects enter the
product, turn off the circuit breaker
and contact an authorized service
center.
4For assistance, please visit www.panasonic.com/support
Important Information
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Medical
RConsult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. DECT features
operate between 1.92 GHz and
1.93 GHz with a peak transmission
power of 115 mW.
RDo not use the product in health
care facilities if any regulations
posted in the area instruct you not to
do so. Hospitals or health care
facilities may be using equipment
that could be sensitive to external
RF energy.
Lithium Ion (Li-Ion) battery
RDo not open, puncture, crush, or
drop the battery. A damaged battery
must not be used. This can result in
the risk of fire, explosion,
overheating, and leaking of the
electrolyte.
RDo not touch the terminals and
with metal objects.
RRisk of explosion if battery is
replaced by an incorrect type.
Dispose of used battery according to
local regulations.
RIf any electrolyte should come into
contact with your hands or clothes,
wash it off thoroughly with water.
RIf any electrolyte should come into
contact with your eyes, never rub
your eyes. Rinse your eyes
thoroughly with water, and then
consult a doctor.
CAUTION
Installation and location
RNever install wiring during a lightning
storm.
RThe AC adaptor is used as the main
disconnect device. Ensure that the
AC outlet is installed near the
product and is easily accessible.
RTo avoid the risk of strangulation,
keep the product and the AC
adaptor cord at least 1 m (3 feet)
from a child’s crib and out of the
reach of small children.
Lithium Ion (Li-Ion) battery
RCharge the battery provided with or
identified for use with this product
only, in accordance with the
instructions and limitations specified
in this manual.
RInsert the battery correctly.
RDo not leave the battery in an
automobile exposed to direct
sunlight for a long period of time with
the doors and windows closed.
RRemove the battery if you do not
use the product for a long period of
time. Keep it in a cool, dark area.
RDo not replace a battery with wet
hands.
RStop using the battery immediately
and keep away from fire if it emits an
abnormal smell or leaks electrolyte.
Released electrolyte may cause fire
or burns.
RExercise care when handling the
batteries. Do not allow conductive
materials such as rings, bracelets, or
keys to touch the batteries,
otherwise a short circuit may cause
the batteries and/or the conductive
For assistance, please visit www.panasonic.com/support 5
Important Information
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material to overheat and cause
burns.
RDo not put any conductive materials
such as coins or hairpins onto the
charge contacts. This can result in
the risk of overheating.
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
and injury to persons, including the
following:
1. Do not use this product near water
for example, near a bathtub,
washbowl, kitchen sink, or laundry
tub, in a wet basement or near a
swimming pool.
2. Use only the batteries indicated in
this document. Do not dispose of
batteries in a fire. They may
explode. Check with local codes for
possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Hub location/avoiding noise
The hub and other compatible
Panasonic devices use radio waves to
communicate with each other.
RFor maximum coverage and
noise-free communications, place
your hub:
– at a convenient, high, and central
location with no obstructions
between the product and hub in
an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio frequency
transmitters, such as external
antennas of mobile phone cell
stations. (Avoid putting the hub
on a bay window or near a
window.)
RIf the reception for a hub location is
not satisfactory, move the hub to
another location for better reception.
Environment
RKeep the product away from
electrical noise generating devices,
such as fluorescent lamps and
motors.
RThe product should be kept free
from excessive smoke, dust, high
temperature, and vibration.
RThe product should not be exposed
to direct sunlight.
RDo not place heavy objects on top of
the product.
RThe product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than 5 °C (41 °F)
or greater than 40 °C (104 °F).
Damp basements should also be
avoided.
ROperating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
6For assistance, please visit www.panasonic.com/support
Important Information
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Other information
CAUTION: Risk of explosion if battery
is replaced by an incorrect type.
Dispose of used batteries according to
the instructions.
Routine care
RWipe the outer surface of the
product with a soft moist cloth.
RDo not use benzine, thinner, or any
abrasive powder.
Information on Disposal in other
Countries outside the European
Union
These symbols are only valid in the
European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the
correct method of disposal.
Note for the battery removal
procedure
Refer to “Inserting the battery” on
page 9.
Notice:
For assistance, please visit www.panasonic.com/support 7
Important Information
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Part names and
functions
M N
Used to register the backup
battery to the hub.
LED indicator
Power supply plug
DC jack
LED indicator
You can use the LED indicator to
confirm the backup battery’s status.
Indicator Status
Green, lit Normal operation
(when charging is
fully complete)
Green,
blinking
Registration mode
(you pressed and
held MN)
Red, blinking
slowly
Backup battery is
not registered to a
hub
Red, blinking Backup battery is
out of range of the
hub*1
Amber, lit Battery charging
Amber,
blinking
Power failure
detected
Off Low battery
*1 The LED indicator does not
indicate sensor status if the
backup battery has not been
registered (page 10).
Note:
RWhen the battery operating time
seems to be shorter, even after I
fully charged the battery:
– Clean the battery ends ( , )
and the charge contacts with a
dry cloth and charge again.
– It is time to replace the battery.
Backup battery
performance (when
using the supplied
battery)
The backup battery can provide power
to your Home Network System devices
(one device per backup battery),
allowing your devices to continue to
operate in the event of a power failure.
Compatible
devices*1 Operating time
HUB
(KX-HNB600)
Approx. 1.5 hours
(standby, connected
to 4 cameras, not
connected to a
Wi-Fi network)
Indoor
Camera
(KX-HNC200)
Approx. 1.8 hours
(standby, night view
mode)
Outdoor
Camera
(KX-HNC600)
Approx. 1.6 hours
(standby, night view
mode)
Indoor Siren
(KX-HNS105)
Approx. 8 hours
(standby)
8For assistance, please visit www.panasonic.com/support
Setup
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*1 The corresponding models are
subject to change without notice.
Setup overview
1Initial setup
Make sure you can access the
system using your mobile device.
For details, refer to the System
Setup Guide included with your
hub.
2Insert the battery
The battery will supply power to
the connected device in the event
of a power failure.
3Connections
Connect the backup battery to the
power outlet and to the device it
will supply power to.
4Registration
Required only if the backup battery
was purchased separately (i.e.,
not as part of a bundle).
5Confirm the usage area
Read the information in this
document to confirm that the
desired usage area is suitable to
proper operation.
Inserting the battery
RUSE ONLY the specified battery.
RWipe the battery ends ( , ) with
a dry cloth.
RAvoid touching the battery ends ( ,
) or the unit contacts.
1Press the notch on the battery
cover firmly.
2Slide it in the direction of the arrow.
3Insert the battery.
4Close the battery cover.
Connections
4
3
1
2
1
Insert the power supply plug firmly
into the DC jack of the compatible
device.
Connect the AC adaptor plug to
the backup battery.
For assistance, please visit www.panasonic.com/support 9
Setup
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Secure the AC adaptor cord by
wrapping it around the hook.
Connect the AC adaptor to the
power outlet.
Note:
RUse only the supplied Panasonic AC
adaptor PNLV236.
RIt takes about ten hours to fully
charge the battery.
RThe LED indicator lights in amber
while the battery is charging. When
charging is complete, the LED
indicator lights in green (page 8).
Note about power
connections
AC adaptor connection
RThe AC adaptor must remain
connected at all times. (It is normal
for the adaptor to feel warm during
use.)
RThe AC adaptor should be
connected to a vertically oriented or
floor-mounted AC outlet. Do not
connect the AC adaptor to a
ceiling-mounted AC outlet, as the
weight of the adaptor may cause it
to become disconnected.
Registering the
backup battery
This procedure is not required for
devices that were included as part of
a bundle.
Before you can use the backup battery,
it must be registered to the hub.
If you purchased devices separately
(i.e., not as part of a bundle), you must
register each device to the hub.
You can register each device by using
the registration buttons or the [Home
Network] app.
Using registration buttons
1Hub:
Press and hold M OTHER
DEVICEN until the LED indicator
blinks in green.
2Backup battery:
Press and hold MN until the
LED indicator blinks in green
(page 8).
RWhen registration is complete,
the hub sounds one long beep.
Note:
RTo cancel without registering the
backup battery, press MN on the
hub and on the backup battery again.
RIf registration fails, the hub sounds
several short beeps.
10 For assistance, please visit www.panasonic.com/support
Setup
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Using the app
When you register the backup battery
by using the [Home Network] app, you
can assign a name to your devices and
group them by location. For more
information, refer to the User’s Guide
(page 12).
Wireless
communication
range
The wireless communication range of
each device in the system from the hub
is approximately 50 m (160 feet)
indoors and approximately 300 m
(1,000 feet) outdoors. Wireless
communication may be unreliable
when the following obstacles are
located between the hub and other
devices.
RMetal doors or screens
RWalls containing aluminum-sheet
insulation
RWalls made of concrete or
corrugated iron
RDouble-pane glass windows
RMultiple walls
RWhen using each device on
separate floors or in different
buildings
Note:
RThe LED indicator blinks in red if it is
out of range of the hub. In this case,
confirm all connections, including
those of the hub.
For assistance, please visit www.panasonic.com/support 11
Setup
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Features available
when using the
[Home Network] app
Some of the features that are available
when using the [Home Network] app
are listed below. For more information,
refer to the User’s Guide.
–Device management
You can use the app to change the
backup battery’s name.
–Notifications
You can receive notifications in the
event of a power failure, when
power has been restored, and when
the backup battery is running low.
Note:
RIn order to receive power failure
notifications, any devices that are
required to make landline calls or
connect the hub to the Internet
(i.e., cable telephone modem,
wireless router, etc.) must have
their own emergency power
backup device, such as an
uninterruptible power supply.
Accessing the User’s
Guide
The User’s Guide is a collection of
online documentation that helps you
get the most out of the [Home
Network] app.
1iPhone®/iPad®
Tap in the app’s home screen.
Android™ devices
Tap or press your mobile
device’s menu button in the app’s
home screen.
2Tap [User’s Guide].
Note:
RMicrosoft® Windows® Internet
Explorer® 8 and earlier versions are
not supported.
RAndroid 4.1 or later versions are
recommended.
RYou can also access the User’s
Guide at the web page listed below.
www.panasonic.net/pcc/support/tel/
homenetwork/manual/
12 For assistance, please visit www.panasonic.com/support
Appendix
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Specifications
RStandards
DECT (Digital Enhanced Cordless
Telecommunications)
RFrequency range
DECT: 1.92 GHz – 1.93 GHz
RRF transmission power
DECT: 115 mW (max.)
RPower source
120 V AC, 60 Hz
Lithium Ion (Li-Ion) type battery (1 ´
3.7 V, 1,450 mAh)
ROperating conditions
5 °C – 40 °C (41 °F – 104 °F)
For assistance, please visit www.panasonic.com/support 13
Appendix
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FCC and other
information
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this device.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is no
guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
– Consult the dealer or an
experienced radio/TV technician for
help.
Some devices operate at frequencies
that may cause interference to nearby
TVs and VCRs. To minimize or prevent
such interference, the devices should
not be placed near or on top of a TV or
VCR. If interference is experienced,
move this device away from the TV or
VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
RThis product complies with FCC
radiation exposure limits set forth for
an uncontrolled environment.
RTo comply with FCC RF exposure
requirements, the device must be
installed and operated 20 cm
(8 inches) or more between the
product and all person’s body.
RThis product may not be collocated
or operated in conjunction with any
other antenna or transmitter.
RFor body-worn operation, the device
must be used only with a
non-metallic accessory. Use of other
accessories may not ensure
compliance with FCC RF exposure
requirements.
14 For assistance, please visit www.panasonic.com/support
Appendix
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Notice:
RFCC ID can be found inside the
battery compartment or on the
bottom of the unit.
For assistance, please visit www.panasonic.com/support 15
Appendix
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Customer services
You may also contact us directly at: 1-800-272-7033,
Monday - Friday 9 am to 9 pm;
Saturday - Sunday 10 am to 7 pm, EST.
Accessories!
www.panasonic.com/accessories
Customer Services Directory
Shop
for all your Panasonic gear
Go to
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Ba!eries,
Backup Chargers & more…
For Product Informa"on, Opera"ng Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to www.panasonic.com/support
For the hearing or speech impaired TTY: 1- 877-833-8855
16 For assistance, please visit www.panasonic.com/support
Appendix
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Warranty (For United States and Puerto Rico)
Limited Warranty Coverage
Labor
One (1) Year
Parts
One (1) Year
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
www.panasonic.com/repair
PROOF OF PURCHASE.
Panasonic Home Network System Products
Limited Warranty
Mail-In Service--Online
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Home Network System Products
microSD card (Included model only) 90 days N/A
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
For assistance, please visit www.panasonic.com/support 17
Appendix
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Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED
WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
When you ship the product
ȷCarefully pack your unit, preferably in the original carton.
ȷAttach a letter, detailing the symptom.
ȷSend the unit to Panasonic Exchange Center, prepaid and adequately insured.
ȷDo not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
18 For assistance, please visit www.panasonic.com/support
Appendix
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19
Notes
Shinsei_HNP100_(en_us)_0420_ver.000.pdf 19 2015/04/20 11:39:46
1 Charge the battery.
2
Use the Home Network app to access the User’s Guide
and refer to the Troubleshooting section.
IMPORTANT!
If your product is not working properly. . .
Visit our Web site: www.panasonic.com/support
LFAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No. Date of purchase
(found inside the battery compartment or
on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic System Networks Co., Ltd. 2015
Shinsei_HNP100_(en_us)_0420_ver.000.pdf 20 2015/04/20 11:39:46