Panasonic of North America 96NKX-HNS104 DECT 6.0 Glass Break Sensor User Manual Installation Manual English

Panasonic Corporation of North America DECT 6.0 Glass Break Sensor Installation Manual English

Users Manual

Installation GuideHome Network SystemGlass Break SensorModel No. KX-HNS104Thank you for purchasing a Panasonic product.This document explains how to install the glass break sensor properly.For details about how to use the system, refer to the User’s Guide(page 14).Please read this document before using the unit and save it for futurereference.For assistance, please contact us at 1-800-272-7033 or visit our Website: www.panasonic.com/support for customers in the U.S.A. orPuerto Rico.Please register your product: www.panasonic.com/prodregPrinted in ChinaHNS104_(en_en)_1120_ver.010.pdf 1 2014/11/19 19:59:09
IntroductionAccessory information ...............3Important InformationAbout this system ......................4For your safety ...........................4Important safety instructions ......5For best performance ................5Other information .......................6SetupPart names and functions ..........8About the LED indicator .............8Setup overview ..........................8Inserting the batteries ................9Registering the sensor ...............9Information about sensorfeatures ....................................10Confirming the usage area ......11Wall mounting ..........................12AppendixTesting the glass breaksensor ......................................14Adjusting the sensorsensitivity .................................14Features available when using the[Home Network] app ................14Accessing the User’s Guide ....14Specifications ..........................15FCC and other information ......16Customer services ...................17Warranty (For United States andPuerto Rico) .............................182Table of ContentsHNS104_(en_en)_1120_ver.010.pdf 2 2014/11/19 19:59:09
Accessory informationSupplied accessoriesNo. Accessory item/Part number QuantityABatteries*12BWall mounting adaptor*2/PNKK1111Z1 1CWall mounting screws (25 mm (1 inch))/XTB4+25AVW 2*1 When replacing batteries, see “Power source” of “Specifications”, page 15for battery information.*2 The sensor can be wall mounted with or without the wall mounting adaptor(page 12).AB COther informationRDesign and specifications are subject to change without notice.RThe illustrations in these instructions may vary slightly from the actual product.TrademarksRiPhone and iPad are registered trademarks of Apple Inc.RAndroid is a trademark of Google Inc.For assistance, please visit www.panasonic.com/support 3IntroductionHNS104_(en_en)_1120_ver.010.pdf 3 2014/11/19 19:59:09
About this systemThis system is an auxiliary system; it isnot designed to provide completeprotection from property loss.Panasonic will not be held responsiblein the event that property loss occurswhile this system is in operation.For your safetyTo prevent severe injury and loss of life/property, read this section carefullybefore using the product to ensureproper and safe operation of yourproduct. WARNINGPower connectionRUse only the power source markedon the product.RDo not connect non-specifieddevices.InstallationRTo prevent the risk of fire orelectrical shock, do not expose theproduct to rain or any type ofmoisture.RDo not place or use this productnear automatically controlleddevices such as automatic doorsand fire alarms. Radio wavesemitted from this product may causesuch devices to malfunctionresulting in an accident.RKeep small parts (screws, etc.) outof the reach of children. There is arisk of swallowing. In the event theyare swallowed, seek medical adviceimmediately.Operating safeguardsRDo not disassemble the product.MedicalRConsult the manufacturer of anypersonal medical devices, such aspacemakers or hearing aids, todetermine if they are adequatelyshielded from external RF (radiofrequency) energy. DECT featuresoperate between 1.92 GHz and1.93 GHz with a peak transmissionpower of 115 mW.RDo not use the product in healthcare facilities if any regulationsposted in the area instruct you not todo so. Hospitals or health carefacilities may be using equipmentthat could be sensitive to externalRF energy. CAUTIONBatteryRThe batteries should be usedcorrectly, otherwise the product maybe damaged due to battery leakage.RDo not charge, short-circuit,disassemble, or heat the batteries.RDo not dispose of batteries in a fire.RRemove all the batteries whenreplacing.RDo not mix old, new or differenttypes of batteries.RIt is recommended that batteries arereplaced annually.RKeep out of the reach of smallchildren. There is a risk ofswallowing. If the battery is4For assistance, please visit www.panasonic.com/supportImportant InformationHNS104_(en_en)_1120_ver.010.pdf 4 2014/11/19 19:59:09
swallowed, seek medical attentionimmediately.RRemove the battery if it becomesunusable. There is a risk of leakage,overheating, and rupture. Do notattempt to use a battery if it isleaking.RDo not intentionally pour water onthe battery or allow it to get wet.There is a risk of fire and smoke. Ifthe battery becomes wet, remove itimmediately and contact anauthorized service center.Important safetyinstructionsWhen using your product, basic safetyprecautions should always be followedto reduce the risk of fire, electric shock,and injury to persons, including thefollowing:1. Do not use this product near waterfor example, near a bathtub,washbowl, kitchen sink, or laundrytub, in a wet basement or near aswimming pool.2. Use only the batteries indicated inthis document. Do not dispose ofbatteries in a fire. They mayexplode. Check with local codes forpossible special disposalinstructions.SAVE THESE INSTRUCTIONSFor best performanceHub location/avoiding noiseThe hub and other compatiblePanasonic devices use radio waves tocommunicate with each other.RFor maximum coverage andnoise-free communications, placeyour hub:– at a convenient, high, and centrallocation with no obstructionsbetween the product and hub inan indoor environment.– away from electronic appliancessuch as TVs, radios, personalcomputers, wireless devices, orother phones.– facing away from radio frequencytransmitters, such as externalantennas of mobile phone cellstations. (Avoid putting the hubon a bay window or near awindow.)RIf the reception for a hub location isnot satisfactory, move the hub toanother location for better reception.EnvironmentRKeep the product away fromelectrical noise generating devices,such as fluorescent lamps andmotors.RThe product should be kept freefrom excessive smoke, dust, hightemperature, and vibration.RThe product should not be exposedto direct sunlight.RDo not place heavy objects on top ofthe product.RThe product should be kept awayfrom heat sources such as heaters,kitchen stoves, etc. It should not beplaced in rooms where theFor assistance, please visit www.panasonic.com/support 5Important InformationHNS104_(en_en)_1120_ver.010.pdf 5 2014/11/19 19:59:09
temperature is less than 0 °C (32 °F)or greater than 40 °C (104 °F).Damp basements should also beavoided.ROperating the product near electricalappliances may cause interference.Move away from the electricalappliances.RThe sensor may make falsedetections in noisy locations, suchas where there is noise from metallicblinds opening and closing, ormetallic bells of alarm clocks. Avoidinstalling the sensor in theselocations.RThe sounds of doors opening andclosing may cause false detections.Do not install the sensor near doors.RDo not place screens or shielding(such as sound blocking curtains)between the glass and sensor. Thismay prevent the sensor from beingable to detect the sound of glassbreaking.Other informationCAUTION: Risk of explosion if batteryis replaced by an incorrect type.Dispose of used batteries according tothe instructions.Routine careRWipe the outer surface of theproduct with a soft moist cloth.RDo not use benzine, thinner, or anyabrasive powder.Information on Disposal in otherCountries outside the EuropeanUnion123These symbols (A, B, C) are onlyvalid in the European Union. If youwish to discard these items, pleasecontact your local authorities or dealerand ask for the correct method ofdisposal.Note for the battery removalprocedureRefer to “Inserting the batteries” onpage 9.6For assistance, please visit www.panasonic.com/supportImportant InformationHNS104_(en_en)_1120_ver.010.pdf 6 2014/11/19 19:59:09
NoticeFor assistance, please visit www.panasonic.com/support 7Important InformationHNS104_(en_en)_1120_ver.010.pdf 7 2014/11/19 19:59:09
Part names andfunctionsABCDEMicrophoneLED indicatorMHIGHN/MLOWNUsed to change the sensorsensitivity (page 14).Rear coverM NUsed to confirm the status of thesensor or register the sensor tothe hub.About the LEDindicatorYou can press MN and check theLED indicator to confirm the sensor’sstatus.Indicator StatusGreen, lit No glass breakdetectedRed, lit Glass break wasdetectedRed,blinkingSensor is out of rangeof the hubGreen,blinkingRegistration mode(You pressed and heldMN)Off No battery powerNote:RThe LED indicator does not indicatesensor status if the sensor has notbeen registered (page 9).Setup overview1Initial setupMake sure you can access thesystem using your mobile device.For details, refer to the SystemSetup Guide included with yourhub.2Insert the batteriesThe sensor is battery powered.3RegistrationRequired only if the sensor waspurchased separately (i.e., not aspart of a bundle).4Confirm the installation areaRead the information in thisdocument to confirm that thedesired installation area is suitableto proper operation.5InstallationInstall the sensor in the desiredlocation.8For assistance, please visit www.panasonic.com/supportSetupHNS104_(en_en)_1120_ver.010.pdf 8 2014/11/19 19:59:09
Inserting thebatteriesRUSE ONLY Alkaline batteries AA(LR6) size.RDo NOT use Manganese/Ni-Cd/Ni-MH batteries.RConfirm the polarities ( , ).1Remove the rear cover bypressing the upper sides of thecover (A) and sliding it down (B).AB2Insert the batteries.3Install the rear cover.RPlace it with the “ ” markfacing upwards and slide it.Registering thesensorThis procedure is not required fordevices that were included as part ofa bundle.Before you can use the sensor, it mustbe registered to the hub.If you purchased devices separately(i.e., not as part of a bundle), you mustregister each device to the hub.You can register each device by usingthe registration buttons or the [HomeNetwork] app.For assistance, please visit www.panasonic.com/support 9SetupHNS104_(en_en)_1120_ver.010.pdf 9 2014/11/19 19:59:09
Using registration buttons1Hub:Press and hold M OTHERDEVICEN until the LED indicatorblinks in green.2Sensor:Press and hold MN until theLED indicator blinks in green(page 8).RWhen registration is complete,the hub sounds one long beep.Note:RTo cancel the registration, pressMN on the hub and on the sensor.RIf registration fails, the hub soundsseveral short beeps.Using the appWhen you register the sensor by usingthe [Home Network] app, you canassign a name to your devices andgroup them by location. For moreinformation, refer to the User’s Guide(page 14).Information aboutsensor featuresPlease read the following informationbefore deciding where to install thesensor.Note:RThe sensor’s features are notdesigned to be used in situationsthat require high reliability. We donot recommend use of the sensor’sfeatures in these situations.RPanasonic takes no responsibility forany injury or damage caused by theuse of the sensor.Glass break sound detectionThe sensor uses a microphone todetect the unique sound frequenciesthat are produced when glass breaks.1Sensor detection range (when set toMHIGHN):1: approx. 5 m (16.4 feet)Note:RThe sensor may make falsedetections when there is noise frommetallic blinds opening and closing,metallic bells of alarm clocks, etc.Applicable glass specificationsType Thicknessxxxx Minimum: xx mm(xx inches)Maximum: xx mm(xx inches)xxxx Minimum: xx mm(xx inches)Maximum: xx mm(xx inches)10 For assistance, please visit www.panasonic.com/supportSetupHNS104_(en_en)_1120_ver.010.pdf 10 2014/11/19 19:59:09検知可能なガラスの仕様について記載予定です。 詳細については、電気ご担当者様と確認中です。
Confirming theusage areaWireless communicationrangeThe wireless communication range ofeach device in the system from the hubis approximately 50 m (160 feet)indoors and approximately 300 m(1,000 feet) outdoors. Wirelesscommunication may be unreliablewhen the following obstacles arelocated between the hub and otherdevices.RMetal doors or screensRWalls containing aluminum-sheetinsulationRWalls made of concrete orcorrugated ironRDouble-pane glass windowsRMultiple wallsRWhen using each device onseparate floors or in differentbuildingsNote:RYou can check the sensor’scommunication status by pressingMN. If the LED indicator is lit ingreen or red, the sensor iscommunicating properly with thehub. If the LED indicator blinks inred, it is out of range of the hub.Usage area cautionsUsing the sensor in the following areasmay cause deformation, malfunction, oroperational failure.RIn direct sunlightRAreas exposed to grease or steam,such as kitchensRNear fire or heating devicesRNear magnetic fields (such as nearmicrowaves and magnets)RAreas subject to extremetemperature changes, such as nextto air conditionersRAreas with reflective objects, suchas glass, that can interfere withdetection of temperature variationRAreas where the temperature isaffected by strong illuminatingobjects (such as fluorescent lights)RNear devices that emit strong radiowaves, such as mobile phonesFor assistance, please visit www.panasonic.com/support 11SetupHNS104_(en_en)_1120_ver.010.pdf 11 2014/11/19 19:59:09
Wall mountingThere are two methods for wallmounting the sensor. To mount thesensor flat against the wall, use therear cover. To mount the sensor so thatit faces 45° to the left or right, use thewall mounting adaptor.Mounting examples*1 of the rearcover and wall mounting adaptor1A Rear cover2B Wall mountingadaptor*1 View of looking from above.Note:RMount the sensor on the stablelocation where the sensor can beadequately supported whenmounting.RDo not mount the sensor on a softmaterial. It may fall down, break orcause injury.RDo not mount the sensor on thefollowing places: gypsum board,ALC (autoclaved lightweight cellularconcrete), concrete block, plywoodless than 25.4 mm (1 inch) thick, etc.Using the rear cover1Remove the rear cover bypressing the upper sides of thecover (A) and sliding it down (B).AB2Attach the rear cover to the wall byusing screws (1).RPlace the rear cover with “UP”mark facing upwards.R2 37 mm (1 15/32 inches)UP21UP112 For assistance, please visit www.panasonic.com/supportSetupHNS104_(en_en)_1120_ver.010.pdf 12 2014/11/19 19:59:10
3Attach the sensor to the rear cover.RInsert the grooves on thesensor to the 4 tabs on the rearcover, and then push down thesensor.UPUsing the wall mounting adaptor1Remove the rear cover bypressing the upper sides of thecover (A) and then sliding it down(B).AB2Attach the wall mounting adaptorto the wall by using screws (1).RPlace the wall mountingadaptor with “UP” mark facingupwards.R2 21 mm (27/32 inches)2UP113Attach the sensor to the wallmounting adaptor.RInsert the grooves on thesensor to the 4 tabs on the wallmounting adaptor, and thenpush down the sensor.For assistance, please visit www.panasonic.com/support 13SetupHNS104_(en_en)_1120_ver.010.pdf 13 2014/11/19 19:59:10
Testing the glassbreak sensorAfter you have installed the [HomeNetwork] app on your mobile device,you can use your mobile device to testthe glass break sensor. For moreinformation, refer to the User’s Guide(page 14).1Start the [Home Network], andtap [Settings].2Tap [Device Registration] andselect [Device Profiles].3Tap [Glass Break Sensor] andselect [Detection Test].4Place your mobile device near thesensor and tap [Play].RYour mobile device plays backthe sound of glass breaking.5Confirm that the sensor’s LEDindicator light in red to indicate thatit has detected the sound ofbreaking glass.6Tap [OK] when finished.Adjusting the sensorsensitivityYou can use the MHIGHN/MLOWN switch(page 8) to adjust the sensor’ssensitivity.Set it to MLOWN if the sensor frequentlymakes false detections.Features availablewhen using the[Home Network] appSome of the sensor’s features that areavailable when using the [HomeNetwork] app are listed below. Formore information, refer to the User’sGuide (page 14).–Alarm systemYou can use the app to arm anddisarm the alarm system, confirmthe current status of the sensor, andview a log of previous events.–Sensor integrationYou can configure the sensor totrigger other system events, such ascamera recording, turning on anelectric device (such as a lamp), etc.(Appropriate device required.)–Telephone alertYou can configure the system to calla preprogrammed phone numberwhen the sensor is triggered.Accessing the User’sGuideThe User’s Guide is a collection ofonline documentation that helps youget the most out of the [HomeNetwork] app.1iPhone®/iPad®Tap in the app’s home screen.Android™ devicesTap or press your mobiledevice’s menu button in the app’shome screen.2Tap [User’s Guide].14 For assistance, please visit www.panasonic.com/supportAppendixHNS104_(en_en)_1120_ver.010.pdf 14 2014/11/19 19:59:10
Note:RYou can also access the User’sGuide at the web page listed below.www.panasonic.net/pcc/support/tel/homenetwork/manual/SpecificationsRStandardsDECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)RFrequency rangeDECT: 1.92 GHz – 1.93 GHzRRF transmission powerDECT: 115 mW (max.)RPower sourceAA (LR6) Alkaline battery (2 ´ 1.5 V)ROperating conditions0 °C – 40 °C (32 °F – 104 °F)RDetection methodxx sensorRSensor detection rangeHorizontal: approx. ±xx°Vertical: approx. ±xx°Distance: approx. 5 m (16.4 feet)(when the surrounding temperatureis approx. 25 °C (77 °F))RBattery lifeApprox. 1 year (when the sensor istriggered once a month and thesurrounding temperature is approx.25 °C (77 °F))RDimensions– With the rear cover attached:Approx. 72 mm ´ 73 mm ´39 mm (2 27/32 inches ´ 2 7/8inches ´ 1 17/32 inches)– With the wall mounting adaptorattached:Approx. 72 mm ´ 73 mm ´61 mm (2 27/32 inches ´ 2 7/8inches ´ 2 13/32 inches)RMass (weight)– With the rear cover attached:Approx. xx g (xx lb), excluding thebatteries– With the wall mounting adaptorattached:Approx. xx g (xx lb), excluding thebatteriesFor assistance, please visit www.panasonic.com/support 15AppendixHNS104_(en_en)_1120_ver.010.pdf 15 2014/11/19 19:59:10電気ご担当者様 検知方式について、ベースとしたHNS102には記載がありました。 HNS104についても、検知方式についての記載が必要でしょうか？ 検知方式の記載が必要な場合は、お手数ですが、検知方式の名称を教えて頂けないでしょうか？
FCC and otherinformationThis device complies with Part 15 ofthe FCC Rules. Operation is subject tothe following two conditions:(1) This device may not cause harmfulinterference, and (2) this device mustaccept any interference received,including interference that may causeundesired operation.Privacy of communications may not beensured when using this device.CAUTION:Any changes or modifications notexpressly approved by the partyresponsible for compliance could voidthe user’s authority to operate thisdevice.NOTE:This equipment has been tested andfound to comply with the limits for aClass B digital device, pursuant to Part15 of the FCC Rules. These limits aredesigned to provide reasonableprotection against harmful interferencein a residential installation. Thisequipment generates, uses, and canradiate radio frequency energy and, ifnot installed and used in accordancewith the instructions, may causeharmful interference to radiocommunications. However, there is noguarantee that interference will notoccur in a particular installation. If thisequipment does cause harmfulinterference to radio or televisionreception, which can be determined byturning the equipment off and on, theuser is encouraged to try to correct theinterference by one or more of thefollowing measures:– Reorient or relocate the receivingantenna.– Increase the separation between theequipment and receiver.– Connect the equipment into anoutlet on a circuit different from thatto which the receiver is connected.– Consult the dealer or anexperienced radio/TV technician forhelp.Some devices operate at frequenciesthat may cause interference to nearbyTVs and VCRs. To minimize or preventsuch interference, the devices shouldnot be placed near or on top of a TV orVCR. If interference is experienced,move this device away from the TV orVCR. This will often reduce or eliminateinterference.FCC RF Exposure Warning:RThis product complies with FCCradiation exposure limits set forth foran uncontrolled environment.RTo comply with FCC RF exposurerequirements, the device must beinstalled and operated 20 cm(8 inches) or more between theproduct and all person’s body.RThis product may not be collocatedor operated in conjunction with anyother antenna or transmitter.RFor body-worn operation, the devicemust be used only with anon-metallic accessory. Use of otheraccessories may not ensurecompliance with FCC RF exposurerequirements.Notice:RFCC ID can be found inside thebattery compartment.16 For assistance, please visit www.panasonic.com/supportAppendixHNS104_(en_en)_1120_ver.010.pdf 16 2014/11/19 19:59:10
Customer servicesCustomer Services Directory (United States andPuerto Rico) www.panasonic.com/supportor, contact us via the web at:www.panasonic.com/contactinfoFor hearing or speech impaired TTY users, TTY: 1-877-833-8855For hearing or speech impaired TTY users, TTY: 1-866-605-1277www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comAccessory Purchases (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearestDealer or Service Center; purchase Parts and Accessories; or make CustomerService and Literature requests by visiting our Web Site at:You may also contact us directly at: 1-800-272-7033,Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.Purchase Parts, Accessories and Owner’s Manual online for all Panasonic Products by visiting our Web Site at:You may also contact us directly at:1-800-237-9080 (Fax Only)(Monday - Friday 9 am to 9 pm, EST.)Panasonic National Parts Center20421 84th Avenue S., Kent, WA 98032(We accept Visa, MasterCard, Discover Card, American Express.)For assistance, please visit www.panasonic.com/support 17AppendixHNS104_(en_en)_1120_ver.010.pdf 17 2014/11/19 19:59:10
Warranty (For United States and Puerto Rico)Limited Warranty CoverageLaborOne (1) YearPartsOne (1) YearOnline Repair RequestTo submit a new repair request and for quick repair status visit our Web Site atwww.panasonic.com/repairPROOF OF PURCHASE.Panasonic Home Network System ProductsLimited WarrantyMail-In Service--OnlineIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.Home Network System ProductsmicroSD card (Included model only) 90 days N/AWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH 18 For assistance, please visit www.panasonic.com/supportAppendixHNS104_(en_en)_1120_ver.010.pdf 18 2014/11/19 19:59:10
Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited WarrantyALSO DOES NOT COVER damages which occurred in shipment, or failures which arecaused by products not supplied by the warrantor, or failures which result from accidents,misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faultyinstallation, set-up adjustments, misadjustment of consumer controls, improper maintenance,power line surge, lightning damage, modification, introduction of sand, humidity or liquids,commercial use such as hotel, office, restaurant, or other business or rental use of theproduct, or service by anyone other than a Factory Service Center or other AuthorizedServicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITEDWARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, ORARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, thisexcludes damages for lost time, lost calls or messages, cost of having someone remove orre-install an installed unit if applicable, travel to and from the servicer. The items listed are notexclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIODOF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages,or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rightswhich vary from state to state. If a problem with this product develops during or after theLimited Warranty period, you may contact your dealer or Service Center. If the problem is nothandled to your satisfaction, then write to the warrantor's Consumer Affairs Department at theaddresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, AREYOUR RESPONSIBILITY.When you ship the productȷCarefully pack your unit, preferably in the original carton.ȷAttach a letter, detailing the symptom.ȷSend the unit to Panasonic Exchange Center, prepaid and adequately insured.ȷDo not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.For assistance, please visit www.panasonic.com/support 19AppendixHNS104_(en_en)_1120_ver.010.pdf 19 2014/11/19 19:59:10
12 Use alkaline batteries. (Rechargeable Ni-MH batteries CANNOT be used.)Use the Home Network app to access the User’s Guide and refer to the Troubleshooting section.IMPORTANT!If your product is not working properly. . .Visit our Web site: www.panasonic.com/supportLFAQ and troubleshooting hints are available.For your future referenceWe recommend keeping a record of the following information to assistwith any repair under warranty.Serial No. Date of purchase(found inside the battery compartment)Name and address of dealerAttach your purchase receipt here.Two Riverfront Plaza, Newark, NJ 07102-5490© Panasonic System Networks Co., Ltd. 2015 HNS104_(en_en)_1120_ver.010.pdf 20 2014/11/19 19:59:10

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