Panasonic of North America 96NKX-HNS104 DECT 6.0 Glass Break Sensor User Manual Installation Manual English

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Document ID	2545350
Application ID	GAzhtDJIzRZpUEzFepEI2g==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	200.63kB (2507814 bits)
Date Submitted	2015-03-03 00:00:00
Date Available	2015-04-17 00:00:00
Creation Date	2014-11-19 18:05:35
Producing Software	Antenna House PDF Output Library 2.6.0 (Windows)
Document Lastmod	2014-11-20 10:35:49
Document Title	Installation Manual (English)
Document Creator	XSL Formatter V4.3 MR6i (4,3,2013,0121) for Windows
Document Author:	Panasonic System Networks Co., Ltd.

Installation Guide
Home Network System
Glass Break Sensor
Model No.
KX-HNS104
Thank you for purchasing a Panasonic product.
This document explains how to install the glass break sensor properly.
For details about how to use the system, refer to the User’s Guide
(page 14).
Please read this document before using the unit and save it for future
reference.
For assistance, please contact us at 1-800-272-7033 or visit our Web
site: www.panasonic.com/support for customers in the U.S.A. or
Puerto Rico.
Please register your product: www.panasonic.com/prodreg
Printed in China
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Table of Contents
Introduction
Accessory information ...............3
Important Information
About this system ......................4
For your safety ...........................4
Important safety instructions ......5
For best performance ................5
Other information .......................6
Setup
Part names and functions ..........8
About the LED indicator .............8
Setup overview ..........................8
Inserting the batteries ................9
Registering the sensor ...............9
Information about sensor
features ....................................10
Confirming the usage area ......11
Wall mounting ..........................12
Appendix
Testing the glass break
sensor ......................................14
Adjusting the sensor
sensitivity .................................14
Features available when using the
[Home Network] app ................14
Accessing the User’s Guide ....14
Specifications ..........................15
FCC and other information ......16
Customer services ...................17
Warranty (For United States and
Puerto Rico) .............................18
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Introduction
Accessory information
Supplied accessories
No.
Accessory item/Part number
Batteries*1
Wall mounting adaptor*2/PNKK1111Z1
Wall mounting screws (25 mm (1 inch))/XTB4+25AVW
*1
Quantity
When replacing batteries, see “Power source” of “Specifications”, page 15
for battery information.
The sensor can be wall mounted with or without the wall mounting adaptor
(page 12).
*2
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Trademarks
R iPhone and iPad are registered trademarks of Apple Inc.
R Android is a trademark of Google Inc.
For assistance, please visit www.panasonic.com/support
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Important Information
About this system
This system is an auxiliary system; it is
not designed to provide complete
protection from property loss.
Panasonic will not be held responsible
in the event that property loss occurs
while this system is in operation.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
R Use only the power source marked
on the product.
R Do not connect non-specified
devices.
Installation
R To prevent the risk of fire or
electrical shock, do not expose the
product to rain or any type of
moisture.
R Do not place or use this product
near automatically controlled
devices such as automatic doors
and fire alarms. Radio waves
emitted from this product may cause
such devices to malfunction
resulting in an accident.
R Keep small parts (screws, etc.) out
of the reach of children. There is a
risk of swallowing. In the event they
are swallowed, seek medical advice
immediately.
Operating safeguards
R Do not disassemble the product.
Medical
R Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. DECT features
operate between 1.92 GHz and
1.93 GHz with a peak transmission
power of 115 mW.
R Do not use the product in health
care facilities if any regulations
posted in the area instruct you not to
do so. Hospitals or health care
facilities may be using equipment
that could be sensitive to external
RF energy.
CAUTION
Battery
R The batteries should be used
correctly, otherwise the product may
be damaged due to battery leakage.
R Do not charge, short-circuit,
disassemble, or heat the batteries.
R Do not dispose of batteries in a fire.
R Remove all the batteries when
replacing.
R Do not mix old, new or different
types of batteries.
R It is recommended that batteries are
replaced annually.
R Keep out of the reach of small
children. There is a risk of
swallowing. If the battery is
For assistance, please visit www.panasonic.com/support
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Important Information
swallowed, seek medical attention
immediately.
R Remove the battery if it becomes
unusable. There is a risk of leakage,
overheating, and rupture. Do not
attempt to use a battery if it is
leaking.
R Do not intentionally pour water on
the battery or allow it to get wet.
There is a risk of fire and smoke. If
the battery becomes wet, remove it
immediately and contact an
authorized service center.
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
and injury to persons, including the
following:
1. Do not use this product near water
for example, near a bathtub,
washbowl, kitchen sink, or laundry
tub, in a wet basement or near a
swimming pool.
2. Use only the batteries indicated in
this document. Do not dispose of
batteries in a fire. They may
explode. Check with local codes for
possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Hub location/avoiding noise
The hub and other compatible
Panasonic devices use radio waves to
communicate with each other.
R For maximum coverage and
noise-free communications, place
your hub:
– at a convenient, high, and central
location with no obstructions
between the product and hub in
an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio frequency
transmitters, such as external
antennas of mobile phone cell
stations. (Avoid putting the hub
on a bay window or near a
window.)
R If the reception for a hub location is
not satisfactory, move the hub to
another location for better reception.
Environment
R Keep the product away from
electrical noise generating devices,
such as fluorescent lamps and
motors.
R The product should be kept free
from excessive smoke, dust, high
temperature, and vibration.
R The product should not be exposed
to direct sunlight.
R Do not place heavy objects on top of
the product.
R The product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
For assistance, please visit www.panasonic.com/support
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Important Information
temperature is less than 0 °C (32 °F)
or greater than 40 °C (104 °F).
Damp basements should also be
avoided.
Operating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
The sensor may make false
detections in noisy locations, such
as where there is noise from metallic
blinds opening and closing, or
metallic bells of alarm clocks. Avoid
installing the sensor in these
locations.
The sounds of doors opening and
closing may cause false detections.
Do not install the sensor near doors.
Do not place screens or shielding
(such as sound blocking curtains)
between the glass and sensor. This
may prevent the sensor from being
able to detect the sound of glass
breaking.
Information on Disposal in other
Countries outside the European
Union
These symbols (A, B, C) are only
valid in the European Union. If you
wish to discard these items, please
contact your local authorities or dealer
and ask for the correct method of
disposal.
Note for the battery removal
procedure
Refer to “Inserting the batteries” on
page 9.
Other information
CAUTION: Risk of explosion if battery
is replaced by an incorrect type.
Dispose of used batteries according to
the instructions.
Routine care
R Wipe the outer surface of the
product with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
For assistance, please visit www.panasonic.com/support
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Important Information
Notice
For assistance, please visit www.panasonic.com/support
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Setup
Part names and
functions
Microphone
LED indicator
MHIGHN/MLOWN
Used to change the sensor
sensitivity (page 14).
Rear cover
Used to confirm the status of the
sensor or register the sensor to
the hub.
About the LED
indicator
You can press M
N and check the
LED indicator to confirm the sensor’s
status.
Indicator
Status
Green, lit
No glass break
detected
Red, lit
Glass break was
detected
Red,
blinking
Sensor is out of range
of the hub
Green,
blinking
Registration mode
(You pressed and held
N)
Off
No battery power
Note:
R The LED indicator does not indicate
sensor status if the sensor has not
been registered (page 9).
Setup overview
Initial setup
Make sure you can access the
system using your mobile device.
For details, refer to the System
Setup Guide included with your
hub.
Insert the batteries
The sensor is battery powered.
Registration
Required only if the sensor was
purchased separately (i.e., not as
part of a bundle).
Confirm the installation area
Read the information in this
document to confirm that the
desired installation area is suitable
to proper operation.
Installation
Install the sensor in the desired
location.
For assistance, please visit www.panasonic.com/support
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Setup
Inserting the
batteries
Install the rear cover.
R Place it with the “
” mark
facing upwards and slide it.
R USE ONLY Alkaline batteries AA
(LR6) size.
R Do NOT use Manganese/Ni-Cd/
Ni-MH batteries.
R Confirm the polarities ( ,
).
Remove the rear cover by
pressing the upper sides of the
cover (A) and sliding it down (B).
Insert the batteries.
Registering the
sensor
This procedure is not required for
devices that were included as part of
a bundle.
Before you can use the sensor, it must
be registered to the hub.
If you purchased devices separately
(i.e., not as part of a bundle), you must
register each device to the hub.
You can register each device by using
the registration buttons or the [Home
Network] app.
For assistance, please visit www.panasonic.com/support
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Setup
Using registration buttons
1 Hub:
OTHER
Press and hold M
DEVICEN until the LED indicator
blinks in green.
Sensor:
Press and hold M
N until the
LED indicator blinks in green
(page 8).
R When registration is complete,
the hub sounds one long beep.
Note:
R To cancel the registration, press
N on the hub and on the sensor.
R If registration fails, the hub sounds
several short beeps.
Using the app
When you register the sensor by using
the [Home Network] app, you can
assign a name to your devices and
group them by location. For more
information, refer to the User’s Guide
(page 14).
Information about
sensor features
Please read the following information
before deciding where to install the
sensor.
Note:
R The sensor’s features are not
designed to be used in situations
that require high reliability. We do
not recommend use of the sensor’s
features in these situations.
R Panasonic takes no responsibility for
any injury or damage caused by the
use of the sensor.
10
Glass break sound detection
The sensor uses a microphone to
detect the unique sound frequencies
that are produced when glass breaks.
Sensor detection range (when set to
MHIGHN):
1: approx. 5 m (16.4 feet)
Note:
R The sensor may make false
detections when there is noise from
metallic blinds opening and closing,
metallic bells of alarm clocks, etc.
Applicable glass specifications
Type
Thickness
xxxx
Minimum: xx mm
(xx inches)
Maximum: xx mm
(xx inches)
xxxx
Minimum: xx mm
(xx inches)
Maximum: xx mm
(xx inches)
検知可能なガラスの仕様について記載予定
です。
詳細については、電気ご担当者様と確認中
です。
For assistance, please visit www.panasonic.com/support
HNS104_(en_en)_1120_ver.010.pdf
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Setup
Confirming the
usage area
Wireless communication
range
The wireless communication range of
each device in the system from the hub
is approximately 50 m (160 feet)
indoors and approximately 300 m
(1,000 feet) outdoors. Wireless
communication may be unreliable
when the following obstacles are
located between the hub and other
devices.
R Metal doors or screens
R Walls containing aluminum-sheet
insulation
R Walls made of concrete or
corrugated iron
R Double-pane glass windows
R Multiple walls
R When using each device on
separate floors or in different
buildings
R Near fire or heating devices
R Near magnetic fields (such as near
microwaves and magnets)
R Areas subject to extreme
temperature changes, such as next
to air conditioners
R Areas with reflective objects, such
as glass, that can interfere with
detection of temperature variation
R Areas where the temperature is
affected by strong illuminating
objects (such as fluorescent lights)
R Near devices that emit strong radio
waves, such as mobile phones
Note:
R You can check the sensor’s
communication status by pressing
N. If the LED indicator is lit in
green or red, the sensor is
communicating properly with the
hub. If the LED indicator blinks in
red, it is out of range of the hub.
Usage area cautions
Using the sensor in the following areas
may cause deformation, malfunction, or
operational failure.
R In direct sunlight
R Areas exposed to grease or steam,
such as kitchens
For assistance, please visit www.panasonic.com/support
HNS104_(en_en)_1120_ver.010.pdf
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Setup
Using the rear cover
Wall mounting
There are two methods for wall
mounting the sensor. To mount the
sensor flat against the wall, use the
rear cover. To mount the sensor so that
it faces 45° to the left or right, use the
wall mounting adaptor.
Remove the rear cover by
pressing the upper sides of the
cover (A) and sliding it down (B).
Mounting examples*1 of the rear
cover and wall mounting adaptor
A Rear cover
*1
B Wall mounting
adaptor
View of looking from above.
Note:
R Mount the sensor on the stable
location where the sensor can be
adequately supported when
mounting.
R Do not mount the sensor on a soft
material. It may fall down, break or
cause injury.
R Do not mount the sensor on the
following places: gypsum board,
ALC (autoclaved lightweight cellular
concrete), concrete block, plywood
less than 25.4 mm (1 inch) thick, etc.
12
Attach the rear cover to the wall by
using screws (1).
R Place the rear cover with “UP”
mark facing upwards.
R 2 37 mm (1 15/32 inches)
UP
UP
For assistance, please visit www.panasonic.com/support
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Setup
Attach the sensor to the rear cover.
R Insert the grooves on the
sensor to the 4 tabs on the rear
cover, and then push down the
sensor.
Attach the wall mounting adaptor
to the wall by using screws (1).
R Place the wall mounting
adaptor with “UP” mark facing
upwards.
R 2 21 mm (27/32 inches)
UP
UP
Using the wall mounting adaptor
Remove the rear cover by
pressing the upper sides of the
cover (A) and then sliding it down
(B).
Attach the sensor to the wall
mounting adaptor.
R Insert the grooves on the
sensor to the 4 tabs on the wall
mounting adaptor, and then
push down the sensor.
For assistance, please visit www.panasonic.com/support
HNS104_(en_en)_1120_ver.010.pdf
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Appendix
Testing the glass
break sensor
After you have installed the [Home
Network] app on your mobile device,
you can use your mobile device to test
the glass break sensor. For more
information, refer to the User’s Guide
(page 14).
1 Start the [Home Network], and
tap [Settings].
2 Tap [Device Registration] and
select [Device Profiles].
3 Tap [Glass Break Sensor] and
select [Detection Test].
4 Place your mobile device near the
sensor and tap [Play].
R Your mobile device plays back
the sound of glass breaking.
5 Confirm that the sensor’s LED
indicator light in red to indicate that
it has detected the sound of
breaking glass.
6 Tap [OK] when finished.
Adjusting the sensor
sensitivity
You can use the MHIGHN/MLOWN switch
(page 8) to adjust the sensor’s
sensitivity.
Set it to MLOWN if the sensor frequently
makes false detections.
14
Features available
when using the
[Home Network] app
Some of the sensor’s features that are
available when using the [Home
Network] app are listed below. For
more information, refer to the User’s
Guide (page 14).
– Alarm system
You can use the app to arm and
disarm the alarm system, confirm
the current status of the sensor, and
view a log of previous events.
– Sensor integration
You can configure the sensor to
trigger other system events, such as
camera recording, turning on an
electric device (such as a lamp), etc.
(Appropriate device required.)
– Telephone alert
You can configure the system to call
a preprogrammed phone number
when the sensor is triggered.
Accessing the User’s
Guide
The User’s Guide is a collection of
online documentation that helps you
get the most out of the [Home
Network] app.
1 iPhone®/iPad®
Tap
in the app’s home screen.
Android™ devices
Tap or press your mobile
device’s menu button in the app’s
home screen.
2 Tap [User’s Guide].
For assistance, please visit www.panasonic.com/support
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Appendix
Note:
R You can also access the User’s
Guide at the web page listed below.
www.panasonic.net/pcc/support/tel/
homenetwork/manual/
– With the wall mounting adaptor
attached:
Approx. 72 mm ´ 73 mm ´
61 mm (2 27/32 inches ´ 2 7/8
inches ´ 2 13/32 inches)
R Mass (weight)
– With the rear cover attached:
Approx. xx g (xx lb), excluding the
batteries
– With the wall mounting adaptor
attached:
Approx. xx g (xx lb), excluding the
batteries
Specifications
R Standards
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
R Frequency range
DECT: 1.92 GHz – 1.93 GHz
R RF transmission power
DECT: 115 mW (max.)
R Power source
AA (LR6) Alkaline battery (2 ´ 1.5 V)
R Operating conditions
0 °C – 40 °C (32 °F – 104 °F)
R Detection method
xx sensor
R Sensor detection range
Horizontal: approx. ±xx°
Vertical: approx. ±xx°
Distance: approx. 5 m (16.4 feet)
(when the surrounding temperature
is approx. 25 °C (77 °F))
R Battery life
Approx. 1 year (when the sensor is
triggered once a month and the
surrounding temperature is approx.
25 °C (77 °F))
R Dimensions
– With the rear cover attached:
Approx. 72 mm ´ 73 mm ´
39 mm (2 27/32 inches ´ 2 7/8
inches ´ 1 17/32 inches)
電気ご担当者様
検知方式について、ベースとしたHNS102には記載がありました。
HNS104についても、検知方式についての記載が必要でしょうか？
検知方式の記載が必要な場合は、お手数ですが、検知方式の名
称を教えて頂けないでしょうか？
For assistance, please visit www.panasonic.com/support
HNS104_(en_en)_1120_ver.010.pdf
15
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Appendix
FCC and other
information
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this device.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is no
guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
16
interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
– Consult the dealer or an
experienced radio/TV technician for
help.
Some devices operate at frequencies
that may cause interference to nearby
TVs and VCRs. To minimize or prevent
such interference, the devices should
not be placed near or on top of a TV or
VCR. If interference is experienced,
move this device away from the TV or
VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
R This product complies with FCC
radiation exposure limits set forth for
an uncontrolled environment.
R To comply with FCC RF exposure
requirements, the device must be
installed and operated 20 cm
(8 inches) or more between the
product and all person’s body.
R This product may not be collocated
or operated in conjunction with any
other antenna or transmitter.
R For body-worn operation, the device
must be used only with a
non-metallic accessory. Use of other
accessories may not ensure
compliance with FCC RF exposure
requirements.
Notice:
R FCC ID can be found inside the
battery compartment.
For assistance, please visit www.panasonic.com/support
HNS104_(en_en)_1120_ver.010.pdf
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Appendix
Customer services
Customer Services Directory (United States and
Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
www.panasonic.com/support
or, contact us via the web at:
www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-272-7033,
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and
Puerto Rico)
Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:
www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
For assistance, please visit www.panasonic.com/support
HNS104_(en_en)_1120_ver.010.pdf
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Appendix
Warranty (For United States and Puerto Rico)
Panasonic Home Network System Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Parts
Labor
Home Network System Products
One (1) Year
One (1) Year
microSD card (Included model only)
90 days
N/A
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Mail-In Service--Online
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
www.panasonic.com/repair
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
18
For assistance, please visit www.panasonic.com/support
HNS104_(en_en)_1120_ver.010.pdf
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Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED
WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
When you ship the product
ȷCarefully pack your unit, preferably in the original carton.
ȷAttach a letter, detailing the symptom.
ȷSend the unit to Panasonic Exchange Center, prepaid and adequately insured.
ȷDo not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
For assistance, please visit www.panasonic.com/support
HNS104_(en_en)_1120_ver.010.pdf
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IMPORTANT!
If your product is not working properly. . .
1 Use alkaline batteries.
(Rechargeable Ni-MH batteries CANNOT be used.)
2 Use the Home Network app to access the User’s Guide
and refer to the Troubleshooting section.
Visit our Web site: www.panasonic.com/support
LFAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No.
Date of purchase
(found inside the battery compartment)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic System Networks Co., Ltd. 2015
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