Panasonic of North America 96NKX-NCP0158 1920 – 1930 MHz Digital Cordless Telephone System – Base Unit User Manual

Panasonic Corporation of North America 1920 – 1930 MHz Digital Cordless Telephone System – Base Unit

user manual

Model No. KX-NCP0158DECT 6.0 8-Channel IP Cell Station UnitQuick Installation GuideDocument Version: 2009-06Thank you for purchasing a Panasonic DECT 6.0 8-Channel IP Cell Station Unit.Please read this manual carefully before using this product and save this manual for future use.
Important InformationSAVE THESE INSTRUCTIONSSafety NoticesPlease observe the safety notices in this manual in order to avoid danger to users or other people, and preventdamage to property.The notices are classified as follows, according to the severity of injury or damage:WARNING This notice means that misuse could result in death or serious injury.CAUTION This notice means that misuse could result in injury or damage toproperty.WARNINGSAFETY REQUIREMENTS•Make sure that the wall that the unit will be attached to is strong enough to support the unit (approx.440 g [16 oz]). If not, it is necessary for the wall to be reinforced.•Only use the wall-mounting equipment (screws, washers, wall mounting plate) included with the unit.•When this unit is no longer in use, make sure to detach it from the wall.•Do not connect or disconnect the AC plug with wet hands.•Disconnect the unit from the AC outlet, disconnect the LAN cable, and contact the dealer if:–The AC adaptor cord, AC cord, AC plug, or DC extension cable (PQJA10200) becomes damagedor frayed.–The unit is exposed to rain, water, or any other liquid.–The unit is dropped or damaged.–Internal components are exposed due to damage.–The unit does not operate properly.–Performance deteriorates.•Disconnect the unit from the AC adaptor/DC extension cable (PQJA10200), and LAN cable if the unitemits smoke, an abnormal smell, or makes unusual noise. These conditions can cause fire or electricshock. Confirm that smoke has stopped and contact an authorized service centre.•Clean the AC plug periodically with a soft, dry cloth to remove dust and other debris.•Do not touch the unit, AC adaptor, AC adaptor cord, AC cord, or DC extension cable (PQJA10200)during a lightning storm.•If using an AC adaptor, use only the optional AC adaptor KX-A421 (PSLP1662).•Do not allow anything to rest on the AC adaptor cord, AC cord, DC extension cable (PQJA10200), orLAN cable. Do not locate this unit where the AC adaptor cord, AC cord, DC extension cable(PQJA10200), or LAN cable may be stepped on or tripped on.CAUTIONSAFETY REQUIREMENTS•The CS should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), lowtemperature (less than 0 °C [32 °F]), and vibration, and should not be exposed to direct sunlight.•The CS should not be placed outdoors (use indoors).•The CS should not be placed near high-voltage equipment.•The CS should not be placed on a metal object.•The DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.2 Quick Installation Guide Document Version 2009-06 Important Information
•When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metalplates in the wall.•To prevent malfunction, deformity, overheating, rust, and discoloration, do not install or placeequipment in the following types of locations:–Locations where air ventilation is poor.–Locations that may be exposed to sulphurous gas, such as near hot springs.–Near devices that emit heat, such as heaters.–Near devices that emit electromagnetic noise, such as radios or televisions.–Near devices that emit high-frequency noise, such as sewing machines or welders.•Do not stretch or bend the cables. Also, do not allow anything to rest on the cables.•Use cables that are fire-resistant or fireproof.•The CS and the cables should never be placed near or over a radiator or other heat source.•Do not bundle cables that are connected to the CS with the AC power cords of machines locatednearby.•Make sure the cables are securely fastened to the wall.•The AC adaptor is used as the main disconnect device. Ensure that the AC adaptor is located near theunit and is easily accessible.•Disconnect the AC adaptor cord and all cables from the unit before cleaning. Clean the unit with a soft,dry cloth. Do not use liquid, aerosol cleaners, abrasive powders, or chemical agents to clean the unit.•When left unused for a long period of time, disconnect the unit from the AC outlet. When the unitreceives power from a PoE power supply, disconnect the LAN cable.•Medical—consult the manufacturer of any personal medical devices, such as pacemakers, todetermine if they are adequately shielded from external RF (radio frequency) energy. (The unit operatesin the frequency range of 1920 MHz to 1930 MHz, and the output peak power level is less than0.125 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct younot to do so. Hospitals or health care facilities may be using equipment that could be sensitive toexternal RF (radio frequency) energy.NoticeSAFETY REQUIREMENTS•Before connecting the unit, confirm that the unit supports the intended operating environment.•If the unit does not operate properly, disconnect the AC adaptor cord and LAN cable, then connectagain.•The unit may not operate in the event of a power failure.•Do not move the unit while it is in use.•Satisfactory operation, interoperability, and compatibility cannot be guaranteed with all equipmentconnected to the unit, nor with all services provided by telecommunications providers over networksconnected to the unit.SECURITY REQUIREMENTS•Privacy of communications may not be ensured when using the wireless systems.Document Version 2009-06 Quick Installation Guide 3Important Information
Additional InformationF.C.C. REQUIREMENTS AND RELEVANT INFORMATIONCAUTIONAny changes or modifications not expressly approved by the party responsible for compliance could voidthe user's authority to operate this device.NoteThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, may cause harmful interferenceto radio communications. However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or television reception, which canbe determined by turning the equipment off and on, the user is encouraged to try to correct the interferenceby one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the distance between the equipment and receiver.•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs.To minimize or prevent such interference, the base of the wireless telephone should not be placed nearor on top of a TV or VCR. If interference is experienced, move the wireless telephone further away fromthe TV or VCR. This will often reduce, or eliminate, interference.RF Exposure Warning:This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To complywith FCC RF exposure requirements, it must be installed and operated in accordance with the providedinstructions. The installed unit requires minimum 20 cm (8 inch) spacing must be provided between antennaand all person's body (excluding extremities of hands, wrist and feet) during wireless modes of operation.This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.4 Quick Installation Guide Document Version 2009-06 Important Information
Table of Contents1 Overview ...................................................................................................62 Procedure Overview ..............................................................................123 Site Planning ..........................................................................................144 Before Site Survey .................................................................................255 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696 ................306 After Site Survey ....................................................................................357 Connecting IP Cell Stations ..................................................................378 Registering IP Cell Stations ..................................................................429 Confirming the Status of Air Synchronization for IP CellStations ...................................................................................................4710 Registering Portable Stations ...............................................................4911 Wall Mounting .........................................................................................5212 Troubleshooting .....................................................................................5513 Restarting the IP Cell Station ................................................................57A Network Management ............................................................................58B Packet Control Features ........................................................................59C Guidance for VoIP Installation ..............................................................60C.1 VoIP Requirements .........................................................................................................60C.2 VoIP Requirements Checklist ........................................................................................64D Information about IP Terminal Maintenance Console ........................66Document Version 2009-06 Quick Installation Guide 5Table of Contents
1 OverviewSystem OverviewThe IP Cell Station Unit (IP-CS) can be connected to a PBX via a LAN. The IP-CS supports existing DECT 6.0Portable Stations (PSs) with the same features as using a traditional CS. The IP-CS allows for easy andcost-saving installation using an existing IP network infrastructure.The IP-CS provides the following:–Wireless systems using a converged voice and data network infrastructure.–Wireless branch offices and wireless solutions by long distance installation on larger premises.–Reliable wireless communication using DECT 6.0 technology over an IP network.The following is an example of IP-CS installation using an IP network.: Handover is working.Switching HubSwitching HubRouterRemote Office 2Remote Office 2Remote Office 1Remote Office 1Switching HubPSIP-CS IP-CSTraditional CSIP-CSIP-CSIP-CSIP-CSIP-CS IP-CSPSsPSsPSsPSsRouterHeadquartersHeadquartersRouterIP NetworkPBX6 Quick Installation Guide Document Version 2009-06 1 Overview
Air SynchronizationIt is necessary to establish synchronization for stable operation and handover between IP-CSs and other CSs.As a method of synchronization, air synchronization is used.Switching HubRouter IP-CSRouterIP NetworkSwitching HubIP-CS IP-CSIP-CS IP-CSPBXRemote OfficeRemote OfficeHeadquartersHeadquartersAir Synchronization is required Air Synchronization is not requiredCSs are classified into one of the following three classifications for implementing air synchronization:CS Class DescriptionMaster CS1 (synchronizationsource clock)Generates clock signal.Master CS2 (backup forMaster CS1)Receives clock signal from Master CS1 (can also generateclock signal if Master CS1 malfunctions).Slave CS Receives clock signal from other CSs.Document Version 2009-06 Quick Installation Guide 71 Overview
System Connection ExamplesConnection Example CharacteristicsUsing one IP-CS onlyWhen installing only one IP-CS at a remote office.Switching Hub IP-CSPBX•No need to conduct site planning andsite survey for air synchronization.Using multiple IP-CSsWhen creating a new wireless network.Switching HubPBXIP-CS IP-CSIP-CS IP-CS•Need to conduct site planning and sitesurvey for air synchronization.Using multiple IP-CSs and traditional CSsWhen adding IP-CSs to an existing wireless network.Switching HubPBXIP-CS IP-CSIP-CS IP-CSTraditional CSTraditional CS•Need to conduct site planning and sitesurvey for air synchronization.•Need to update the software versionof traditional CSs as follows:–KX-T0158: version 4.015 or later–KX-T0151: version 4.002 or later–KX-TDA0156: version 4.002 orlater8 Quick Installation Guide Document Version 2009-06 1 Overview
Names and LocationsLEDAntennasCS ID Number(ID: xxxxxxxxxx)DIP SwitchRJ45 Modular DC JackUnpackingUnpack the box and check the items below:Cell Station 1Wall Mounting Plate 1Screws 2Washers 2LED IndicationsIndication Color DescriptionSTATUS Green/Red/AmberCS status indication•OFF: Power Off/CS Software downloading•Green ON: Stand-by (no active calls)•Slow Green Flashing: Talk (active calls)•Moderate Green Flashing: Busy*1•Red ON: Fault•Slow Red Flashing: Out of Service/Starting up (data linkestablishment ® air synchronization)•Moderate Red Flashing: Starting up (power on ® data linkestablishment)•Amber ON: Stand-by (unstable synchronization [no active calls])•Slow Amber Flashing: Talk (unstable synchronization [active calls])•Moderate Amber Flashing: Busy*1 (unstable synchronization)CS status indication during the site survey•Red ON: The CS is connected to an AC adaptor/PoE device.•Red Flashing (60 times per minute): The CS is connected to thePBX.CS status indication while restarting the CS•Red Flashing (120 times per minute): The CS is restarting.*1 All 8 channels are occupied.Document Version 2009-06 Quick Installation Guide 91 Overview
Maximum Number of CallsCell Stations (CSs) determine the area covered by the wireless system. The number of calls that can be madesimultaneously through each CS varies depending on the model, as follows:Cell Station Maximum Calls Compatible Portable StationKX-NCP0158 8 •KX-TD7685•KX-TD7695•KX-TD7696NoteFor more details about the Portable Station (PS), refer to the Operating Instructions of the PS.Maximum Number of CSs Supported by PBXNoticeThe CSs are for connection to specified Panasonic PBXs only.The following number of CSs can be supported by each PBX.PBX Connected viaMaximum NumberKX-NCP0158KX-NCP500 LAN 8KX-NCP1000 LAN 8Required Distances between EquipmentCAUTIONMaintain the distances listed below between equipment in order to prevent noise, interference or thedisconnection of a conversation. (The distance may vary depending on the environment.)Equipment DistanceCS and office equipment such as a computer, telex, faxmachine, etc.More than 2 m (6 ft 7 in)CS and PS More than 1 m (3 ft 3 in)Each CS More than 3 m (10 ft)Each PS More than 0.5 m (1 ft 8 in)PBX and CS More than 2 m (6 ft 7 in)NoticeIf multiple CSs cover the same area, the phone connection may become noisy or the number of possiblesimultaneous calls with PSs may decrease due to interference between the CSs. For details, referto "5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696—Testing the Radio Signal Strength".The required distance between CSs may vary depending on the environment of the installation site andconditions in which the wireless system is used. Conduct a site survey to determine the appropriatedistance.10 Quick Installation Guide Document Version 2009-06 1 Overview
RF SpecificationItem DescriptionRadio Access Method MultiCarrier TDMA-TDDFrequency Band 1920 MHz to 1930 MHzNumber of Carriers 5Carrier Spacing 1728 kHzBit Rate 1152 kbpsCarrier Multiplex TDMA, 24 (Tx12, Rx12) slots per frameFrame Length 10 msModulation Scheme GFSKRoll-off factor=0.5 50 % roll-off in the transmitterData Coding for Modulator Differential CodingVoice Codec 32 kbps ADPCM (CCITT G.726)CAUTION•The CS should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), lowtemperature (less than 0 °C [32 °F]), and vibration, and should not be exposed to direct sunlight.•The CS should not be placed outdoors (use indoors).•The CS should not be placed near high-voltage equipment.•The CS should not be placed on a metal object.Document Version 2009-06 Quick Installation Guide 111 Overview
2 Procedure OverviewWhen connecting the wireless system, use extreme care in conducting the site survey. Site surveys can beconducted using the KX-TD7685/KX-TD7695/KX-TD7696 PS. An incorrectly performed site survey can resultin poor service area, frequent noise, disconnection of calls, and synchronization failure for CSs.1. Investigate the installation siteRefer to "3 Site Planning".a. Obtain a map of the CS installation site.b. Identify the service area required by the user on the map.c. Plan the location of each CS, taking account of distance, building materials, etc.2. Prepare for site surveyRefer to "4 Before Site Survey".a. Check and assign the CS ID number to the PS.b. Assign a channel number to each CS by setting the DIP switches on the back of the CS.c. Supply electricity to each CS using an AC adaptor or by connecting them to a PoE hub/PoE adaptor.d. Install each CS temporarily as planned.Note•Install at least 2 m (6 ft 7 in) above the floor.•Place the antennas so that they are pointing in directions that are 90 degrees apart (for antennadiversity).3. Conduct the site surveyRefer to "5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696".a. Test the radio signal strength using the PS.Confirm that the radio signal strength level is "12" near the CS.Using the KX-TD7685/KX-TD7695/KX-TD7696Display example:RADIO STRENGTH<<< MEASURING >>>RADIO STRENGTHCH0 SLOT:06 SYNCL:12 0000/0100CS-ID:9005301234Press 1, 9, and POWERfor more than 2 seconds.19900 to 4Channel No.To surveyspecific channelb. By walking away from the CS with the PS, check the radio signal strength. The radio signal strengthweakens as you walk away from the CS.c. Map the CS coverage area at radio signal strength levels "3" and "5".d. Plan the location of the CS so that its clock signal source is within range of the CS where the radio signalstrength level is "5".e. Make sure that the radio signal strength level is greater than "3" at any location within the service arearequired by the user.4. Finish the site surveyRefer to "6 After Site Survey".12 Quick Installation Guide Document Version 2009-06 2 Procedure Overview
a. Turn off the PS.b. Stop supplying power, and return all DIP switches of each CS to the OFF position.5. Connect the CS to the PBXRefer to "7 Connecting IP Cell Stations".a. Assign IP address information to the CS using the IP Terminal Maintenance Console.b. Connect the CS to the PBX over a LAN.6. Register the CS to the PBXRefer to "8 Registering IP Cell Stations".a. Register the CS to the PBX using the Maintenance Console.b. Assign the Master CSs and set the synchronizing CS search order using the Maintenance Console.7. Confirm the status of Air Synchronization for the CSRefer to "9 Confirming the Status of Air Synchronization for IP Cell Stations".a. Check the status of air synchronization for the CS using the Maintenance Console.b. If the monitoring results are not satisfactory, relocate the CS or change the CS that it is currentlysynchronized with to another CS using the Maintenance Console.8. Connect the PS to the PBX and test the operationRefer to "10 Registering Portable Stations".a. Register the PSs to the PBX.b. Walk around the service area while having a conversation using a registered PS. If noise is frequent orconversations disconnect, relocate the CSs or install an additional CS.9. Mount the CS on the wallRefer to "11 Wall Mounting".a. If there are no problems in testing, mount the CS on the wall.Document Version 2009-06 Quick Installation Guide 132 Procedure Overview
3 Site PlanningChoosing the best site for the CS requires careful planning and testing of essential areas. The best locationmay not always be convenient for installation. Read the following information before installing the unit.Understanding Radio WavesCharacteristics of Radio WavesThe transmission of radio waves and the CS coverage area depend on the structure and materials of thebuilding.Office equipment, such as computers and fax machines, can interfere with radio waves. Such equipment maycreate noise or interfere with the performance of the PS.The illustration below shows the special transmitting patterns of radio waves.1. Radio waves are reflected by objects made of materials such as metal.2. Radio waves are diffracted by objects such as metallic columns.3. Radio waves penetrate objects made of materials such as glass.CSColumn3. Penetration2. Diffraction1. ReflectionRelationships Between Radio Waves and Building Structure and Materials•The CS coverage area is affected more by the building materials and their thickness than the number ofobstacles.•Radio waves tend to be reflected or diffracted by conductive objects and rarely penetrate them.•Radio waves tend to penetrate insulated objects and are rarely reflected by them.•Radio waves penetrate thin objects more than thick objects.•The table below shows the transmission tendency of radio waves when they reach objects made fromvarious materials.14 Quick Installation Guide Document Version 2009-06 3 Site Planning
Object Material Transmission TendencyWall Concrete The thicker they are, the less radio wavespenetrate them.Ferroconcrete Radio waves can penetrate them, but the moreiron there is, the more radio waves are reflected.Window Glass Radio waves usually penetrate them.Glass with wire net Radio waves can penetrate them, but tend to bereflected.Glass covered withheatresistant filmRadio waves are weakened considerably whenthey penetrate windows.Floor Ferroconcrete Radio waves can penetrate them, but the moreiron there is, the more radio waves are reflected.Partition Steel Radio waves are reflected and rarely penetratethem.Plywood, Glass Radio waves usually penetrate them.Column Ferroconcrete Radio waves can penetrate them, but the moreiron there is, the more radio waves tend to bereflected or diffracted.Metal Radio waves tend to be reflected or diffracted.Cabinet Steel Radio waves are usually reflected or diffracted,and rarely penetrate them.Wood Radio waves can penetrate them, but they areweakened.Document Version 2009-06 Quick Installation Guide 153 Site Planning
CS Coverage Area for Establishing Conversation Using PSsThe example below shows the size of the area where one CS can cover PSs, if it is installed in an area withno obstacles.NoteRadio signal strength levels are measured during the site survey (refer to "5 Site Survey Using theKX-TD7685/KX-TD7695/KX-TD7696").ABCABGray Zone:Conversation will be intermittent Out of Service:Cannot make/receive calls.Good Coverage AreaRadio signal strengthlevel is greater than "8".(About 30 m to 40 m [98 ft to 131 ft])Good sound qualitycan be maintained.Coverage AreaRadio signal strength level is greater than "3".(About 50 m to 60 m [164 ft to 197 ft])Radio Signal Strength LevelsBetterGoodMay receive noiseReceives noise easily or disconnectsOut of rangeLevel: 11 to 12Level: 08 to 10Level: 03 to 07Level: 01 to 02Level: 0016 Quick Installation Guide Document Version 2009-06 3 Site Planning
Implementing Air SynchronizationCS Coverage Area for Air Synchronization between CSsThe example below shows the size of the area where one CS can synchronize with other CSs, if it is installedin an area with no obstacles.NoteRadio signal strength levels are measured during the site survey (refer to "5 Site Survey Using theKX-TD7685/KX-TD7695/KX-TD7696").ABCABGray Zone:Conversation will be intermittent Out of Service:Cannot be synchronized.Good Coverage AreaRadio signal strength level is between "5" (about 40 m to 50 m [131 ft to 164 ft]) and "11" (about 20 m to 30 m [65 ft to 98 ft]).Good synchronization qualitycan be maintained.Coverage AreaRadio signal strength level is greater than "3".(About 50 m to 60 m [164 ft to 197 ft])Radio Signal Strength LevelsLevel: 12 or higher May be reset due to synchronization failure of CSsLevel: 05 to 11 GoodLevel: 03 to 04 Air synchronization is established. However, it is necessary to monitor the status of synchronization using the Maintenance Console. This is necessary because IP-CSs may be reset due to synchronization failure if the radio signal strength fluctuates depending on changes in the installation environment such as opening/closing doors.Level: 00 to 02 May be reset due to synchronization failure of CSsDocument Version 2009-06 Quick Installation Guide 173 Site Planning
CS ClassificationsCSs are assigned to any one of the following three classifications for implementing air synchronization:CS Class DescriptionMaster CS1 (synchronizationsource clock)Generates clock signal.Master CS2 (backup forMaster CS1)Receives clock signal from Master CS1 (can also generateclock signal if Master CS1 malfunctions).Slave CS Receives clock signal from other CSs.Synchronization HierarchyAir synchronization has a hierarchical structure with a Master CS1 at the top. Therefore, it is necessary toconduct the site survey with extreme care to ensure stable synchronization since one disruption of the radiolink could loss of service to a wide area.Master CS1(Master Clock Signal)Master CS2Slave CSs Slave CSMaster CS1(Master Clock Signal)Master CS2Slave CSs Slave CSRadio Link LossCSs stop workingSearch Order (Primary/Secondary)The search order used for synchronizing CSs must be set. If the CS cannot synchronize with the Primary CSfor some reason, it will try to synchronize with the Secondary CS.CS Class Primary CS Secondary CSMaster CS1 None NoneMaster CS2 Master CS1 NoneSlave CS Master CS1, Master CS2, or SlaveCSMaster CS1, Master CS2, SlaveCS, or NoneFor example, if synchronization is completely lost by malfunction of the Master CS etc., handover will not workand ongoing calls will be disconnected after a while. In addition, new calls cannot be made or received.Therefore, it is recommended to not only assign the Primary CS but also the Secondary CS as an alternativesource for synchronizing CSs.Conditions for Configuring the Air Synchronization•Master CS2 must be within range of Master CS1.•It is recommended that Master CSs be placed in the middle of the installation site.•Both the Primary CS and Secondary CS should be assigned Slave CSs.•All traditional CSs are automatically assigned and fixed as Master CS1.•When using IP-CSs and traditional CSs in the same area, make sure that you do not create a Master CS2.18 Quick Installation Guide Document Version 2009-06 3 Site Planning
•It is recommended that the number of levels in the synchronization hierarchy is minimized for stable airsynchronization. The maximum number of levels is 4.NoticeA repeater can only receive the clock signal from one source CS (Secondary CS cannot be set). Therefore,when you extend the coverage area using repeaters, minimize the number of IP-CSs that are synchronizedwith the repeater.NoteFor your convenience, IP-CSs are automatically classified according to the order of their registration to thePBX. Therefore, it is recommended to register the CS that you want to assign to Master CS1 first. Forexample, when using IP-CSs and traditional CSs in the same area, connect the traditional CSs to the PBXfirst.Document Version 2009-06 Quick Installation Guide 193 Site Planning
Recommended ConfigurationTraditional CSIP-CS Primary CS Secondary CS[Configuration Example 1]DiagramSlave CS3Slave CS4Slave CS5Slave CS6Slave CS1Master CS1 Master CS2Slave CS2Air Synchronization TreeMaster CS1 Master CS2Slave CS1Slave CS2Slave CS4Slave CS3Slave CS5Slave CS6orororororororor: Hierarchy levels (e.g., Master CS2: 1st hierarchy level)20 Quick Installation Guide Document Version 2009-06 3 Site Planning
[Configuration Example 2]DiagramMaster CS1(B)Slave CS5 Slave CS1 Slave CS4 Slave CS8Master CS1(A)Slave CS7 Slave CS3 Slave CS2 Slave CS6Air Synchronization TreeMaster CS1(A) Slave CS1Master CS1(B) Slave CS2Slave CS3Slave CS4Slave CS6Slave CS5Slave CS7Slave CS8orororororor: Hierarchy levels (e.g., Slave CS1: 1st hierarchy level)ororororororDocument Version 2009-06 Quick Installation Guide 213 Site Planning
Site Survey Preparation1. Obtain a map and investigate the installation site.a. Check the obstacles (e.g., shelves, columns, and partitions).b. Check the materials of the structures (e.g., metal, concrete, and plywood).c. Check the layout and dimensions of the room, corridor, etc.d. Write down the above information on the map.2. Examine the service area required by the user on the map.a. Draw the coverage area around a CS. Extend the coverage area 30 m to 60 m [98 ft to 197 ft] in eachdirection, depending on the materials of the building structures and obstacles in the installation site.Note that a CS cannot be installed outside a building.b. If one CS cannot cover the entire service area, install additional CSs as required. Overlap the coverageareas of adjacent CSs.Where CS coverage areas overlap, the PS will start call handover to the next CS if the signal from oneCS becomes weak. However, if a PS moves away from a CS and there are no CSs available forhandover, the PS may go out of range and the call could be lost.3. Keep a record of the air synchronization tree for reference.Example: Installing in a Room Separated by Interior WallsThings to take note of:•The room is separated by interior walls.•The room is surrounded by concrete walls.22 Quick Installation Guide Document Version 2009-06 3 Site Planning
CS installation plan:•The coverage area of each CS will not extend as far as when there are no obstacles, because the radiosignals will be weakened by separating walls. Therefore, you will need 6 CSs to cover the entire room.Slave CS1Area Coverage ExamplePrimary CSSecondary CSSlave CS3Slave CS2Slave CS4Master CS2Master CS1Slave CS1Slave CS3Slave CS2Slave CS4Master CS2Master CS1120 m (394 ft)60 m(197 ft)Document Version 2009-06 Quick Installation Guide 233 Site Planning
Air Synchronization TreePrimary CSSecondary CSHierarchy levels (e.g., Master CS2: 1st hierarchy level)Master CS1 Master CS2Slave CS1Slave CS2Slave CS4Slave CS3orororor24 Quick Installation Guide Document Version 2009-06 3 Site Planning
4 Before Site SurveyUse the KX-TD7685/KX-TD7695/KX-TD7696 PS to conduct the site survey.NoteDisplay prompts for the site survey are only available in English.Checking the CS ID NumberCheck the CS ID number label attached to the CS. If the CS ID number label is not attached to the CS, checkthe CS ID number using the Maintenance Console. For details, refer to "Utility—CS Information" in the PCProgramming Manual for your PBX.Assigning the CS ID Number to the PSUsing the KX-TD7685/KX-TD7695/KX-TD7696Press 1, 9, and POWERfor more than 2 seconds. 0 to 7 0 to 9 and A to FCS No. CS ID No.1992ABCTo enter lettersA:To the initial display To the Desired CS No.3DEF4GHI015JKL2ABC++++++C: E:B: D: F:NoteTo clear the CS ID number assigned to the PS, follow the procedure below:Press 1, 9, and POWERfor more than 2 seconds.0 to 7CS No.1993DEFTo the Desired CS No.OR#To clear one by oneTo clear all at onceTo the initial displayDocument Version 2009-06 Quick Installation Guide 254 Before Site Survey
Setting and Installing the CS Temporarily for Site Survey1. Switch the Radio Signal Test switch from OFF to ON.2. Set the channel number switches as desired.Channel Number SwitchChannel 1 Channel 2 Channel 3 Channel 41234123412341234DIP Switch12345678OFF ONRadio Signal Test SwitchChannel 01234Keep this switch at the default"OFF" position. Otherwise, theCS will not function.Initialized Mode Switch Fixed IP Setting Mode SwitchNoteIf more than one CS is in Radio Signal Test mode, each CS must have a unique channel number.3. After setting the DIP switches, connect the CS to an AC adaptor, battery, PoE hub, or PoE adaptor.[Connecting the AC Adaptor]WARNINGWhen installing or testing a product with an external AC adaptor, the AC adaptor should beplugged into a wall outlet or floor-mounted AC outlet. Do not connect the AC adaptor to aceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.26 Quick Installation Guide Document Version 2009-06 4 Before Site Survey
CAUTIONThe DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.To AC AdaptorKX-A421 (PSLP1662)Cover[Connecting the Battery]WARNING•Make sure that you do not short the battery or cables.•There is a danger of explosion if the battery is incorrectly replaced. Replace only with thesame or equivalent type recommended by the battery manufacturer. Dispose of the usedbattery according to the manufacturer's instructions.CAUTION•The DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.•Use only the specified battery and battery cable (PSJS02P57) for the CS.•Make sure that the battery cable is securely fastened to both the battery and the CS.•Make sure that the polarities of the battery and wiring are correct.NoticeBe sure to comply with applicable local regulations (e.g., laws, guidelines).Note•The battery cable should not be exposed to direct sunlight. Keep the battery cable and the batteryaway from heating appliances and fire. Place the battery in a ventilated place.•For details about the battery, refer to the manual for the battery.Document Version 2009-06 Quick Installation Guide 274 Before Site Survey
User-supplied Items•Battery: VRLA (Valve Regulated Lead Acid) 12 V DC ´ 1•Battery cable: PSJS02P57CoverBattery CablePSJS02P57FuseBattery(12 V DC)Red BlackPower Supply DurationBattery Conditions: 12 V DC, 2.5 Ah to 28 AhExampleBattery Capacity Power Supply Duration*14 Ah 10 hours (when conducting the site survey)*1 The duration may vary depending on the conditions.28 Quick Installation Guide Document Version 2009-06 4 Before Site Survey
[Connecting the PoE Hub or PoE Adaptor]Ethernet Straight CableTo PoE Hub/PoE Adaptor4. Install the CS temporarily for the site survey. Install the CS at least 2 m (6 ft 7 in) above the floor, and placethe antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity), asfollows:At least 2 m(6 ft 7 in)45º45º90ºDocument Version 2009-06 Quick Installation Guide 294 Before Site Survey
5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696The PS has a Radio Signal Test mode that monitors the state of the radio link to the CS for site survey. InRadio Signal Test mode, the frame loss and signal strength of a synchronous slot, and the signal strength ofthe other slots can be measured when the PS is monitoring the CS. After installing the CSs temporarily asplanned during site planning, set the PS to Radio Signal Test mode and locate each CS to measure its coveragearea. Then, record the results on the map of the installation site.NoticeAn incorrectly performed site survey may cause the CS to reset due to synchronization failure of CSs.Therefore, it is necessary to conduct the site survey and plan the location of CSs with extreme care.Especially, when using multiple CSs in the same area, conduct the site survey starting with the highesthierarchy level in the air synchronization tree (Master CS1 ® Master CS2 ® hierarchy level order of SlaveCSs).Testing the Radio Signal StrengthAfter locating the CS(s) temporarily, execute the Radio Signal Test using the PS. Directly after entering RadioSignal Test mode, the PS scans channel 0 for a CS that it can connect to. The channel to be scanned can bechanged by pressing the appropriate keys 0 through 4.1. Enter Radio Signal Test mode.Using the KX-TD7685/KX-TD7695/KX-TD76960 to 9Log No.To store the scan dataPress 1, 9, and POWERfor more than 2 seconds.199Previous or Next 0 to 4Channel No.To survey other slots To survey specific channel/RADIO STRENGTH<<< MEASURING >>>RADIO STRENGTHCH0*1 SLOT:06*2 SYNC*3L:12*4 0000/0100*5*6CS-ID:90053012340Display example:*1 Channel number*2 Slot number*3 When a slot is synchronized, "SYNC" is displayed.*4 Radio signal strength level (12 to 00)*5 Frame error (0000 to 9999)/Frame counter (0000 to 9999). Frame error indicates the number of errors out of 10 000 radio signalreceptions. An increased number of frame errors indicates greater radio signal interference and more frequent noise duringconversation. The ideal number of frame errors is "0000".*6 Error rate (%) = Frame error (0000 to 9999) / Frame counter (0000 to 9999) ´ 100Note•Storing the scan data will clear all phonebook data.•The PS will not operate in normal mode if scan data is saved on it. For details on clearing scandata, refer to "Clearing the Stored Scan Data".2. Measure the error rate and the radio signal strength by moving towards and away from the CS.Note•When the error rate is 2% or more, measure the error rate at the same location at least 5 times.You must disconnect the CS and then reconnect it to take each measurement. If the error rate is30 Quick Installation Guide Document Version 2009-06 5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
consistently 2% or more, there may be interference from external wireless equipment. In this case,the following may happen regardless of the radio signal strength level.Error Rate for Establishing Conversation Using PSsError Rate DescriptionApprox. 2% May receive noiseApprox. 10% May fail to make/receive callsError Rate for Air Synchronization between CSsError Rate DescriptionApprox. 10% May be reset due to synchronization failure of CSsThe above is a rough standard, and may vary depending on the environment.•When deciding where to install the CS, priority should be given to an error rate rather than a radiosignal strength level.•After installing the CS according to the results of the survey, confirm that calls can be made andreceived, and conversations can be heard clearly.a. Move to the CS until the radio signal strength level becomes "12".b. Move away from the CS and identify the CS coverage area within which the radio signal strength levelis greater than "5". Draw the area on the map.Document Version 2009-06 Quick Installation Guide 315 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
c. Move away from the CS and identify the CS coverage area within which the radio signal strength levelis greater than "3". Draw the area on the map.CH0L:12Radio Signal Strength LevelsFor Establishing Conversation Using PSsFor Air Synchronization between CSsBetterGoodMay receive noiseReceives noise easily or disconnectsOut of rangeLevel: 11 to 12Level: 08 to 10Level: 03 to 07Level: 01 to 02Level: 00Level: 12 or higher May be reset due to synchronization failure of CSsLevel: 05 to 11 GoodLevel: 03 to 04 Air synchronization is established. However, it is necessary to monitor the status of synchronization using the Maintenance Console. This is necessary because IP-CSs may be reset due to synchronization failure if the radio signal strength fluctuates depending on changes in the installation environment such as opening/closing doors.Level: 00 to 02 May be reset due to synchronization failure of CSsCH0L:03CH0L:053. Repeat steps 1 and 2 for other CSs, and relocate the CSs when necessary.a. Plan the location of the CS so that its clock signal source is within range of the CS where the radiosignal strength level is "5".Example: Master CS1: Master CS2: Slave CSs (Primary CS: Master CS1, Secondary CS: Master CS2)•When planning the location of CS , make sure that CS (clock signal source) is within thearea where the radio signal strength level of CS is "5".32 Quick Installation Guide Document Version 2009-06 5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
•When planning the location of CS , make sure that CSs and (clock signal sources) arewithin the area where the radio signal strength level of CS is "5".b. Make sure that the radio signal strength level is greater than "3" at any location in the service arearequired by the user.Note•If a channel is set, the results of measurement for the 24 slots on the channel are saved each time.If the same channel is set, the new results override the previous ones. Therefore, a measurementof 5 channels ´ 24 slots in total can be made.•If correct results cannot be obtained (e.g., there are many frame errors), change the location of theCS and repeat the site survey to select the best location.Document Version 2009-06 Quick Installation Guide 335 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
•If multiple CSs cover the same area, the phone connection may become noisy or the number ofpossible simultaneous calls with PSs may decrease due to interference between the CSs. As aguideline, the maximum number of CSs in an area with a radio signal strength of "11" is 2.Referring to the Stored Scan DataUsing the KX-TD7685/KX-TD7695/KX-TD7696Press 1, 9, and POWERfor more than 2 seconds.0 to 9Log No.1991Previous or Next 0 to 4Channel No.To go to other slots To go to specific channel/A aClearing the Stored Scan DataWhen "CLEAR SCAN DATA" is displayed after turning on the PS, you are required to clear the scan data.Using the KX-TD7685/KX-TD7695/KX-TD7696Press 1, 9, and POWERfor more than 2 seconds.1994GHI34 Quick Installation Guide Document Version 2009-06 5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
6 After Site SurveyAfter obtaining the proper measurement results, exit Radio Signal Test mode by following the procedure below,before registering the CS to the PBX.1. Hold down the POWER button on the PS until the PS is off.2. Disconnect the CS from the AC adaptor, battery, PoE hub, or PoE adaptor to stop supplying electricity.[Disconnecting the AC Adaptor or Battery]NoticeBe sure to attach the cover to the DC jack after disconnecting the CS from the AC adaptor or battery.To AC AdaptorKX-A421 (PSLP1662)/BatteryCover[Disconnecting the PoE Hub or PoE Adaptor]Ethernet Straight CableTo PoE Hub/PoE AdaptorDocument Version 2009-06 Quick Installation Guide 356 After Site Survey
3. Switch all DIP switches on the CS from ON to OFF.12345678OFF ON36 Quick Installation Guide Document Version 2009-06 6 After Site Survey
7 Connecting IP Cell StationsAssigning IP address InformationWhen the IP-CS is connected to the LAN for the first time, you must assign IP addressing information to theIP-CS. The IP addressing information for the IP-CS can be assigned automatically through a DHCP server orentered manually using the IP Terminal Maintenance Console.Note•It is assumed that you have already installed the Maintenance Console on your PC.•The contents and design of the software are subject to change without notice.•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.PreparationAssign the following IP address and subnet mask address to the PC:IP address: 192.168.2.xxx (xxx: 0–255 except 101)Subnet mask address: 255.255.255.01. Start the Maintenance Console from the Start menu."Information before programming" appears.2. a. Carefully read this important additional information, which includes updates to this and othermanuals.b. Click OK to close this window.3. a. Enter the Installer Level Programmer Code (default: INSTALLER).CAUTIONTo avoid unauthorized access and possible abuse of the PBX, we strongly recommend:a. Keeping the password secret.b. Changing your password regularly.c. Selecting a complex, random password that cannot be easily guessed.b. Click OK.The program launcher appears.4. Click IP Terminal.The IP Terminal Maintenance Console appears.5. Click Next.6. To set the default IP address mode, set the DIP switch no.7 (Fixed IP Setting Mode Switch) of theIP-CS to the ON position.NoteFor details about the DIP switches of the IP-CS, refer to "Setting and Installing the CS Temporarilyfor Site Survey".7. Click Next.8. Connect the IP-CS that you want to register to the PC using the switching hub, then supply electricityto the IP-CS using the AC adaptor, PoE hub, or PoE adaptor.The IP-CS starts with its default IP address (192.168.2.101).9. Click Next.Document Version 2009-06 Quick Installation Guide 377 Connecting IP Cell Stations
10. Assign the IP addressing information automaticallythrough a DHCP server or enter it manually.NoteIt is not necessary to configure the Primary PBXIP Address setting regardless of whether or notyou are using a DHCP server, because it isdetected automatically.When using a DHCP server:a. Select Enable for the DHCP Client setting.b. Click Next.A dialog box will appear.When not using a DHCP server:a. Select Disable for the DHCP Client setting.b. In the IP Address box, type the IP address of theIP-CS.*1c. In the Subnet Mask box, type the subnet maskaddress of the network.*2d. In the Default Gateway box, type the IP addressof the default gateway.*1e. Click Next.A dialog box will appear.11. Click Yes.If the assignment is successful, the dialog box will show"Setup Success!".12. Click Next Device to assign the IP addressinginformation for other IP-CSs, or click Main Screen toreturn to the main screen.13. Click Exit.14. Disconnect the IP-CS from the AC adaptor, PoE hub,or PoE adaptor to stop supplying electricity.15. Return the Fixed IP Setting Mode switch of the IP-CSto the OFF position.*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"*2 Valid subnet mask address range: "0–255.0–255.0–255.0–255" (except 0.0.0.0 and 255.255.255.255)NoteFor information on other parameters, refer to "D Information about IP Terminal Maintenance Console".Connecting an IP-CS to a Switching HubWhen connecting an IP-CS to the LAN, connect it to a switching hub.Note•Use an Ethernet straight cable with an RJ45 connector to connect the IP-CS to a switching hub. Thecable should be a 10BASE-T/100BASE-TX CAT 5 (Category 5) or higher cable, and the diameter ofthe cable must be 6.5 mm or less.•When using the VLAN feature on the network, make sure that the switching hub to be connected isIEEE 802.1Q compliant and is configured for VLANs. In addition, the port of a switching hub that the38 Quick Installation Guide Document Version 2009-06 7 Connecting IP Cell Stations
IP-CS is connected to must be set to "Trunk" port, to allow VLAN tagging. Consult your networkadministrator for details.•It is possible to connect the IP-CS to the LAN while registering the IP-CS to the PBX. For details, referto "8 Registering IP Cell Stations".1. Connect the cable to the IP-CS.Ethernet Straight Cable2. Pass the cable through the groove of the IP-CS in one of the following three ways.To a Switching HubTo aSwitchingHubTo a Switching Hub12 313. Connect the other end of the cable to the switching hub.Connecting an AC Adaptor to an IP-CSIP-CSs comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network,these IP-CSs can receive the necessary power supply from the network through the network cable. In thiscase, no AC adaptor is needed for the IP-CSs.However, if PoE is not available, you will need to connect an AC adaptor to the IP-CS.Document Version 2009-06 Quick Installation Guide 397 Connecting IP Cell Stations
WARNINGWhen installing or testing a product with an external AC adaptor, the AC adaptor should be pluggedinto a wall outlet or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mountedAC outlet, as the weight of the adaptor may cause it to become disconnected.CAUTIONThe DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.NoteUse only the optional AC adaptor KX-A421 (PSLP1662) for the IP-CS.1. Remove the DC jack cover, and connect the DC extension cable (PQJA10200) to the IP-CS.CoverDC Extension Cable(PQJA10200)2. Connect the AC adaptor cord to the other end of the DC extension cable (PQJA10200).AC Adaptor CordDC Extension Cable(PQJA10200)40 Quick Installation Guide Document Version 2009-06 7 Connecting IP Cell Stations
3. Pass the cord through the groove of the IP-CS in one of the following three ways.To AC AdaptorKX-A421 (PSLP1662)To AC AdaptorKX-A421 (PSLP1662)To AC AdaptorKX-A421(PSLP1662)12 314. Connect the AC cord to the AC adaptor, then connect the AC cord to an AC outlet.Document Version 2009-06 Quick Installation Guide 417 Connecting IP Cell Stations
8 Registering IP Cell StationsRegistering the IP-CSNoteWhen using a traditional CS in the same area, connect it to the PBX first, as Master CS1, and then registerIP-CSs.1. Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable.2. Click Connect from the program launcher.3. a. Select KX-NCP500/1000 from PBX Model.b. Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX.c. Specify the settings as required.d. Enter the system password for installer (default: 1234).CAUTIONTo avoid unauthorized access and possible abuse of the PBX, we strongly recommend:a. Keeping the password secret.b. Changing your password regularly.c. Selecting a complex, random password that cannot be easily guessed.e. Click Connect.4. a. Under Configuration, click Slot.b. Move the mouse pointer over the PBX image ofIPCMPR Virtual Slot at the top of the screen, andclick Select Shelf. Move the mouse pointer overthe V-IPCS4 card. A menu will be shown under themouse pointer.c. Click Port Property.5. Click Registration.A dialog box will appear. Non-registered (available)IP-CSs are displayed on the left.42 Quick Installation Guide Document Version 2009-06 8 Registering IP Cell Stations
6. a. Highlight IP-CSs and click the right arrow to selectthem for registration.b. Click Next. A screen will appear with informationon the selected IP-CS for programming.Note•If the IP-CS has been connected to the LANand power has been turned on, the IPaddress of the PBX will be assignedautomatically.•If not, connect the IP-CS to the LAN andturn the power on within 15 minutes afterthis operation is done. For details, refer to"Connecting an IP-CS to a SwitchingHub". The IP address of the PBX will thenbe assigned automatically.c. If the registration is still in progress, the dialog boxwill show "Registration Executing".If the registration is successful, the dialog box willshow "Registration Completed". Click Close.Once the IP-CS is successfully registered, the status of the IP-CS will update to show "Registered".NoteWhen you need to change the Master CSs (Master CS1 and Master CS2) to different CSs, referto "Assigning the Synchronizing CSs".Assigning the Synchronizing CSsAssigning the Master CSsNote•When using IP-CSs and traditional CSs in the same area, the traditional CSs must be classified asMaster CS1.•When using IP-CSs and traditional CSs in the same area, make sure that you do not create a MasterCS2.•When using only one IP-CS at an installation site, assign it as Master CS1 so that it can generate theclock signal.1. Under Maintenance, click Air Synchronization.2. Select the desired cell in the Connection column, and then click Command to change the status of theport to "OUS".Document Version 2009-06 Quick Installation Guide 438 Registering IP Cell Stations
3. Select the desired classification for the CS in the CS Class column.NoteFor details about other parameters on this screen, refer to the PC Programming Manual for your PBX.4. Click Command to return the status of the port to "INS".Setting the Synchronizing CS Search Order (Primary/Secondary)The search order of each CS can be set by the following procedure:1. Under Maintenance, click Air Synchronization.2. Select the desired cell in the Connection column, and then click Command to change the status of theport to "OUS".3. Select the desired CS number in the Index column for each Primary CS and Secondary CS.NoteFor details about other parameters on this screen, refer to the PC Programming Manual for your PBX.4. Click Command to return the status of the port to "INS".De-registering the IP-CSWhen uninstalling an IP-CS that has been installed once, de-register the IP-CS.44 Quick Installation Guide Document Version 2009-06 8 Registering IP Cell Stations
NoteWhen uninstalling IP-CSs that are supplying the clock signal, air synchronization is lost. If there is an IP-CSthat is synchronized with the IP-CS that is being uninstalled, reconstruct the air synchronization treebeforehand so that the uninstalled IP-CS is not supplying the clock signal to any IP-CSs.1. a. Under Configuration, click Slot.b. Move the mouse pointer over the PBX image ofIPCMPR Virtual Slot at the top of the screen, andclick Select Shelf. Move the mouse pointer overthe V-IPCS4 card. A menu will be shown under themouse pointer.c. Click Port Property.2. Click De-registration.A dialog box will appear. Registered IP-CSs aredisplayed on the left.3. a. Highlight IP-CSs and click the right arrow to selectthem for de-registration.b. Click Next.A dialog box will appear.c. Click Confirm.If the de-registration is successful, the dialog boxwill show "De-registration succeed".d. Click Close.Once the IP-CS is successfully de-registered, the status of the IP-CS will update to show "None".Forced De-registering the IP-CSFollow the steps below to forcibly de-register an IP-CS when normal de-registration was unsuccessful.1. a. Under Configuration, click Slot.b. Move the mouse pointer over the PBX image ofIPCMPR Virtual Slot at the top of the screen, andclick Select Shelf. Move the mouse pointer overthe V-IPCS4 card. A menu will be shown under themouse pointer.c. Click Port Property.2. Click Forced De-registration.A dialog box will appear. Registered IP-CSs aredisplayed on the left.Document Version 2009-06 Quick Installation Guide 458 Registering IP Cell Stations
3. a. Highlight IP-CSs and click the right arrow to selectthem for de-registration.b. Click Next.A dialog box will appear.c. Click OK.A dialog box will appear.d. Click Confirm.If the de-registration is successful, the dialog boxwill show "Forced de-registration succeed".e. Click Close.Once the IP-CS is successfully de-registered, the status of the IP-CS will update to show "None".46 Quick Installation Guide Document Version 2009-06 8 Registering IP Cell Stations
9 Confirming the Status of Air Synchronizationfor IP Cell StationsAfter registering the IP-CS to the PBX, it is necessary to monitor the status of air synchronization for the IP-CS.If the monitoring results are not satisfactory, relocate the IP-CS or change the IP-CS that it is currentlysynchronized with to another CS using the Maintenance Console.Monitoring Air SynchronizationThe status of air synchronization for IP-CSs can be displayed and collected by the following procedure:1. From the Utility menu, select CS Status Monitor.2. From the Interval Timer drop-down list, select the desired interval time for monitoring.3. Click Start to monitor the status of air synchronization.NoteFor details about other parameters on this screen, refer to the PC Programming Manual for your PBX.4. Confirm the value in the Monitored Level column.The monitored level is indicated as follows:Monitored Level Description12 or higher May be reset due to synchronization failure of CSs.Relocate the IP-CS or manually change the IP-CS that the targetIP-CS is currently synchronized with to a different CS.05 to 11 Good.03 to 04 Air synchronization is established.it is necessary to monitor the status of synchronization using theMaintenance Console. This is necessary because IP-CSs may bereset due to synchronization failure if the radio signal strengthfluctuates depending on changes in the installation environment suchas opening/closing doors.00 to 02 May be reset due to synchronization failure of CSs.Relocate the IP-CS or manually change the IP-CS that the targetIP-CS is currently synchronized with to a different CS.Document Version 2009-06 Quick Installation Guide 479 Confirming the Status of Air Synchronization for IP Cell Stations
NoteFor details about the procedure for changing the synchronizing CS, refer to "Assigning theSynchronizing CSs".5. If you want to collect the monitored data, click Capture.A dialog box will be displayed.6. Navigate to the folder in which you want to save the file.7. Enter a file name.8. Click Save.9. Click Start to collect the monitoring data.10. Click Stop to finish collecting the monitoring data.11. Click Close.The dialog box will close.48 Quick Installation Guide Document Version 2009-06 9 Confirming the Status of Air Synchronization for IP Cell Stations
10 Registering Portable StationsRegistering the PSThe PS must be registered to the PBX before it can be used. Programming of both the PS and PBX is required.A Proprietary Telephone (PT) with multiline display (e.g., KX-T7636 6-line display) is required to perform thePBX system programming.NoteFor details about system programming using a PT, refer to "PT Programming" in the Feature Guide,and "PT Programming" in the PT Programming Manual.Entering the PBX System Programming Mode Using a PTAdministrator Level#= 1234System Password for Administrator—for PT Programming Programming No.3 digitsPROGRAM/PAUSENote means default value.Setting the Personal Identification Number (PIN) for PS RegistrationTo prevent registering the PS to a wrong PBX, a PIN for PS registration can be set to the PBX. Before registeringthe PS to the PBX, enter the PIN set to the PBX into the PS. By doing so, the PS will only be registered to thePBX with the matching PIN.CAUTIONTo avoid unauthorized access and possible abuse of the PBX, we strongly recommend:a. Keeping the password (PIN for PS registration) secret.b. Not using the default password and changing the password regularly.c. Selecting a complex, random password that cannot be easily guessed.NoteThe PIN for PS registration will only be used when registering the PS to the PBX. Therefore, during normaloperation after registration, even if there is more than 1 PBX with the same PIN near the PS, the PS willnot be inadvertently linked to a different PBX.Setting the PIN for PBX[692]4 digitsPIN for PS RegistrationEND(HOLD)ENTER ENTER1234Document Version 2009-06 Quick Installation Guide 4910 Registering Portable Stations
Changing the Display Language of the PSUsing the KX-TD7685/KX-TD7695/KX-TD7696NoteThe illustrations shown in the procedure are based on the KX-TD7696 throughout this section.Select "Setting Handset".Select "Select Language".Select "Display Option".Select the desired language.Press POWERfor 2 seconds.PS RegistrationOne PS can be registered to a maximum of 4 different PBXs.[690]001 to max. no.of PSs (3 digits)PS No.1 to 5 digits END(HOLD)ENTER ENTERTo the PSoperationbelowExtn. No.Using the KX-TD7685/KX-TD7695/KX-TD7696Select "Setting Handset".Select "Register H/set".Select "Registration".Select "Base 1–4"."Please wait"."Enter Base PIN".Press POWERfor 2 seconds.C.Tone4 digitsPIN for PS RegistrationPS TerminationConfirm the following before cancelling the PS registration:•The PS is turned on.•The PS is within range.[691]001 to max. no.of PSs (3 digits)PS No.ENTER ENTEREND(HOLD)If "Rejected" or "Time out" is displayedCLEAR YESPress "YES".Press "CLEAR".50 Quick Installation Guide Document Version 2009-06 10 Registering Portable Stations
If "Rejected" or "Time out" is displayedThe registration information is still stored in the PS. You need to delete the registration information from thePS.Using the KX-TD7685/KX-TD7695/KX-TD76964 digitsHandset PINSelect "Setting Handset".Select "Registration".Select "Base 1–4".Press POWERfor 2 seconds.C.ToneSelect "YES".Select "Cancel Base".Testing the OperationWalk around the service area while having a conversation using a registered PS. If noise is frequent orconversations disconnect, relocate the CSs or install an additional CS.Document Version 2009-06 Quick Installation Guide 5110 Registering Portable Stations
11 Wall MountingMountingWARNING•Make sure that the wall that the unit will be attached to is strong enough to support the unit(approx. 440 g [16 oz]). If not, it is necessary for the wall to be reinforced.•Only use the wall-mounting equipment (screws, washers, wall mounting plate) included withthe unit.•When this unit is no longer in use, make sure to detach it from the wall.CAUTION•When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metalplates in the wall.•Do not stretch or bend the cables. Also, do not allow anything to rest on the cables.•Use cables that are fire-resistant or fireproof.•The CS and the cables should never be placed near or over a radiator or other heat source.•Do not bundle cables that are connected to the CS with the AC power cords of machines locatednearby.•Make sure the cables are securely fastened to the wall.1. Place the reference for wall mounting on the wall to mark the 2 screw positions.2. Install the 2 screws and washers (included) into the wall.Note•Make sure that the screw heads are at the same distance from the wall.•Install the screws perpendicular to the wall.3. Insert the upper and lower tabs of the wall mounting plate into the designated openings in the base unit.TabsWall Mounting Plate (PSKL1032Y4)4. Slide the wall mounting plate in the direction of the arrow until it clicks.52 Quick Installation Guide Document Version 2009-06 11 Wall Mounting
5. Hook the CS on the screw heads.WasherDrive the screw to this point.6. Place the antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity),as follows:45º45º90ºDocument Version 2009-06 Quick Installation Guide 5311 Wall Mounting
Reference for Wall MountingPlease copy this page and use as a reference for wall mounting.Install a screw here.Install a screw here.83 mm(3-1/4 in)100 mm(3-15/16 in)NoteMake sure to set the print size to correspond with the size of this page. If the dimension of the paper outputstill deviates slightly from the measurement indicated here, use the measurement indicated here.54 Quick Installation Guide Document Version 2009-06 11 Wall Mounting
12 TroubleshootingPROBLEM PROBABLE CAUSE SOLUTION•The LED of the CS does notchange to Green ON.•CS is not connectedproperly.•Make sure that the cable is connectedproperly with correct pin assignments.Also, make sure that the cable does notmake short circuits.•CS is not set for normaloperation.•Switch all DIP switches off.•The status of the port thatthe CS is connected to isOut of Service.•Change the port status from Out ofService to In Service using theMaintenance Console.•The LED of the CS staysRed ON during normaloperation.•CS malfunction •Replace the CS.•"CLEAR SCAN DATA" isdisplayed on the PS'sscreen after turning on thePS.•The PS cannot be used fornormal operation whenscan data is stored on thePS.•Clear the scan data by following theprocedure described in "Clearing theStored Scan Data" in this guide.•Cannot register the CSeven when maximumnumber of CSs is notexceeded.•The information oftraditional CSs that are notcurrently used is left on thesystem.•Change the Air SynchronizationGroup No. to None using theMaintenance Console (refer to "3.24[1-1] Slot—Port Property - ExtensionPort—DPT Type—Air Sync GroupNo" in the PC Programming Manual foryour PBX).•Cannot register the PS. •Wrong PersonalIdentification Number (PIN)is registered to the PS.•Enter the PIN set to the PBX into thePS.•PS becomes out of range.•Cannot make calls usingthe PS.•Location of CS is not good.•Access system of the PS isnot properly set.•Locate the CS properly (refer to "5 SiteSurvey Using the KX-TD7685/KX-TD7695/KX-TD7696").•Change the access system setting ofthe PS to the appropriate system orautomatic.•Noise is frequent whileusing the PS.•Conversations disconnectwhile using the PS.•"NO SERVICE" is displayedon the PS's screen.•Call handover is notworking.•PS is out of CS coveragearea.•Locate the CS properly (refer to "5 SiteSurvey Using the KX-TD7685/KX-TD7695/KX-TD7696").Document Version 2009-06 Quick Installation Guide 5512 Troubleshooting
PROBLEM PROBABLE CAUSE SOLUTION•The CS is not busy (i.e., thestatus of the LED is notModerate Green Flashing),but calls cannot be made orreceived.•There is noise during aphone call.•CSs are located too closetogether in the same area.•Reduce the number of CSs in the area,or increase the distance between CSs(refer to "5 Site Survey Using theKX-TD7685/KX-TD7695/KX-TD7696").•PS stays out of servicewhen the CS status ischanged from Out ofService to In Service.•It may take about 20 s forthe CS to start up after thestatus has been changedto In Service.•Wait until the CS starts up.•IP-CSs are installed at aremote site after installingCSs at a local site, but theIP-CSs do not operate.•IP-CSs are not properlysynchronized with any CS.•When using only one IP-CS at a remotesite, assign the IP-CS as Master CS1.•When using multiple IP-CSs at aremote site, establish airsynchronization between IP-CSs.•After uninstalling someCSs, other CSs do notoperate.•Master CS is uninstalled. •Assign a Master CS again for airsynchronization (refer to "Assigning theSynchronizing CSs").56 Quick Installation Guide Document Version 2009-06 12 Troubleshooting
13 Restarting the IP Cell StationIf the IP-CS does not operate properly, restart the IP-CS. Before restarting the IP-CS, try the system featureagain to confirm whether there definitely is a problem or not.The IP-CS settings are changed back to their factory default by restarting the IP-CS. While restarting the IP-CS,calls cannot be made or received and ongoing conversations will be disconnected.1. Switch the Initialized Mode switch from OFF to ON.DIP Switch12345678OFF ONInitialized Mode Switch 2. Connect the IP-CS to the PBX over a LAN, and supply electricity to the IP-CS using an AC adaptor, PoEhub, or PoE adaptor (turn on the IP-CS).3. While the LED indicator flashes red, switch the Initialized Mode switch from ON to OFF.Document Version 2009-06 Quick Installation Guide 5713 Restarting the IP Cell Station
A Network ManagementDHCP (Dynamic Host Configuration Protocol) ServerTo establish communication over a VoIP network, IP addresses must be assigned to IP-CSs and the PBX toidentify their locations on the network. While these addresses can be assigned manually, it is also possible touse a DHCP server to automatically assign IP address information. Using a DHCP server allows you to centrallymanage and automate the assignment of IP addresses.Assign IP address information to the IP-CSWhen the IPCMPR/DSP cards are connected to the networkWhen an IP-CS is connected to the networkRequest IP addressinformation 1Assign IP address information to the IPCMPR/DSP cards2Request IP addressinformation34IP-CSDHCP ServerIPCMPR/DSP CardsNote•The PBX is not able to act as a DHCP server. To use the DHCP client function of IP-CSs, a separateDHCP server is required on the network, as shown above.•An IP-CS cannot request IP addresses from a DHCP server on another LAN (connected through anIP network). They can only receive IP addresses from a DHCP server on the same LAN. Therefore,when IP-CSs are located on several LANs, a DHCP server is required on each LAN. If a DHCP serveris not present on the LAN, IP addresses for IP-CSs on that LAN must be assigned manually.58 Quick Installation Guide Document Version 2009-06 A Network Management
B Packet Control FeaturesJitter BufferWhen voice signals are packetized and transmitted, individual packets can take different paths through thenetwork and arrive at the destination at varied timings. This is referred to as "jitter", and it can cause degradationin speech quality. To compensate for jitter problems, the "jitter buffer" accumulates the packets temporarily forprocessing.To set the size of the jitter buffer, refer to "3.4 [1-1] Slot—Card Property - IPCMPR—VoIP-DSP Option" in thePC Programming Manual for your PBX.Voice Activity Detection (VAD)The VAD conserves bandwidth by detecting silent periods during a call and suppressing the packets of silencefrom being sent to the network. This feature can be enabled or disabled for codec G.711.To configure the VAD feature, refer to "3.21 [1-1] Slot—Port Property - Virtual IPCS—Voice Activity Detectionfor G.711" in the PC Programming Manual for your PBX.NoteTo use the VAD feature for a certain codec, be sure to enable it for that codec on both the local and remotegateway devices.Document Version 2009-06 Quick Installation Guide 59B Packet Control Features
C Guidance for VoIP InstallationC.1 VoIP RequirementsBandwidth AssessmentWhen using IP-CSs, you must ensure that the IP network in use has enough bandwidth to support VoIPcommunications. If the amount of bandwidth required for VoIP communications is more than the network canaccommodate, speech quality will be compromised. In addition, there may be an adverse effect on theperformance of other applications (e.g., email or web applications) that use the same network. Therefore, caremust be taken when assessing bandwidth requirements.Inform your network administrator of the required bandwidth, and make sure that the network can support VoIPcommunications even under conditions of maximum network traffic.Required Bandwidth for a Call via an IP-CSThe required bandwidth depends on what combination of codecs and packet sending intervals is used. Keepin mind the following points about the type of codecs and packet sending intervals, in terms of speech quality:•The speech quality of the codecs varies as follows: G.711 (High), G.729A (Low)*1•The shorter the packet sending interval, the higher the speech quality.•The higher the speech quality the IP-CSs provide, the more bandwidth the IP-CSs require.*1 When the preferred codec of each party differs, the call will be established using the lower codec. For example, if the caller prefersG.711 while the called party prefers G.729A, the call will be established using G.729A.CodecPacket Sending Interval20 ms 30 ms 40 ms 60 msG.711 87.2 kbps 79.5 kbps — —G.729A 31.2 kbps 23.5 kbps 19.6 kbps 15.7 kbpsRequired Bandwidth for Each Virtual IP-CS CardTo allow all IP-CSs to handle calls simultaneously, to make calls simultaneously, it is necessary to keepavailable the bandwidth required by a virtual IP-CS card with the maximum number of IP-CSs connected.Provided below is the formula to calculate the amount of bandwidth required for each virtual IP-CS card.Required Bandwidth = (Bandwidth for a call via an IP-CS ´ 4)Network ConfigurationYou must evaluate the structure of the existing network to see if a VoIP network can be implemented. Beloware the points that should be evaluated.Is the IP network a managed network?A VoIP network should be implemented on a managed IP network such as Frame Relay, Leased Line, orIP-VPN (Virtual Private Network).An unmanaged network, such as the Internet (including an Internet VPN), cannot be used to employ a VoIPnetwork because delays and loss in data transmission can cause huge degradation in speech quality.Is it possible to have static IP addressing?IP-CSs on the network always perform VoIP communications through the PBX. Therefore, the PBX must beassigned static IP addresses, which must be programmed to each IP-CS on the network.60 Quick Installation Guide Document Version 2009-06 C Guidance for VoIP Installation
NoteWhen a DHCP server (which automates IP addressing of devices on the network) is not used, static IPaddressing must also be enabled for all IP-CSs.Does only a single router provide access to the IP network?In a dual network, 2 routers provide access to the IP network as shown in the diagram below. However, onlyone router can be used as an access point to the network.Therefore, in the diagram below, if router A, whose IP address is assigned as the default gateway IP addressof the PBX and the IP-CSs, fails, VoIP communications are no longer possible; they are not able to switch theirdefault gateway from router A to router B to access the IP network.IP NetworkRouter A Router BDefault gateway of the PBX: Router ADefault gateway of the IP-CS: Router ADocument Version 2009-06 Quick Installation Guide 61C Guidance for VoIP Installation
Are the network devices located appropriately for effective VoIP communications?Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g.,routers and switching hubs) there are between the PBX and IP-CSs or the IP network interface, the longer thetransmission delays. This is because a certain amount of delay is inevitable when packets go through eachnetwork device.To prevent unnecessary delays, it is recommended to connect the PBX as close to the IP-CSs and the IPnetwork interface as possible so that the number of the network devices is kept to a minimum.IP NetworkRouterRouterSwitching HubSwitching HubSwitching HubNetwork DevicesYou must evaluate the network devices that are used in the existing network to see if a VoIP network can beimplemented. Below are the points that should be evaluated.Can the firewall pass packets appropriately?If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets,listed in the table below, to pass through the network without being blocked by filtering.For more information, consult your network administrator.[IP Packets from IPCMPR Card and IP-CSs]Protocol Description TCP/UDP Default Port No.RTP (IP-CS) Real-time Transport Protocol.Used for voice data transmission.UDP 12000 to 12255Maintenance (IPCMPR) Panasonic proprietary protocol.Used for communication parameternegotiation with the PBX, download ofcountry/area data, confirmation ofconnection with the PBX, andnotification of error messages andstatistical information to the PBX.TCP 39300Maintenance (IP-CS) UDP 9301MGCP (IPCMPR) Media Gateway Control Protocol.Used for call control command data andLCD/LED data transmission.UDP 32727MGCP (IP-CS) UDP 2427DHCP (IPCMPR) Dynamic Host Configuration Protocol.Used for receiving an IP address from aDHCP server.UDP 67DHCP (IP-CS) UDP 68FTP (Port mode) File Transfer Protocol.Used for receiving a data file from a FTPserver to upgrade the firmware version.TCP 2162 Quick Installation Guide Document Version 2009-06 C Guidance for VoIP Installation
Are layer 2 or higher switches used?Use of repeater hubs can increase the network load, and therefore may result in degradation in speech quality.To ensure high speech quality, use only layer 2 or higher switches. Use of layer 2 or higher switches is alsostrongly recommended for connecting IP-CSs.NoteNote that the port of the switching hub that connects to the IPCMPR card should be set to operateunder "Auto Negotiation" mode.Are Category 5 (CAT 5) or higher cables used?When connecting network devices, make sure to use CAT 5 or higher cables. If other types of cables are used,communications may not be carried out normally.Document Version 2009-06 Quick Installation Guide 63C Guidance for VoIP Installation
C.2 VoIP Requirements ChecklistUse the following checklists to see if you can implement a VoIP network. The answers identified in underlinedbold-face letters are the required answers for the corresponding questions.Bandwidth AssessmentNo. Question Answer Memo Ref.1Does the network have enoughbandwidth to support VoIPcommunications?Make sure that there is more bandwidthavailable for VoIP communications than theamount actually required. Yes No•IP network bandwidth= kbps•Available bandwidth forVoIP= kbps•Required bandwidth forVoIP= kbpsp. 60Network ConfigurationNo. Question Answer Memo Ref.2-aIs the IP network a managed network?Make sure to use a managed IP network suchas Frame Relay, Leased Line, or IP-VPN(Virtual Private Network). The IPCMPR cardis not intended for use on the Internet(including an Internet VPN). Yes NoType of IP network:p. 602-b Is it possible to have static IP addressing? Yes No p. 602-c Does only a single router provide accessto the IP network? Yes No p. 612-eAre the network devices locatedappropriately for effective VoIPcommunications?It is recommended to connect the PBX asclose to IP-CSs and the IP network interfaceas possible. Yes No p. 62Network DevicesNo. Question Answer Memo Ref.3-aCan the firewall pass packetsappropriately?When a firewall is used, make sure toconfigure the firewall appropriately to allowVoIP packets to pass through the networkwithout being blocked by filtering. Yes NoModel of firewall:p. 6264 Quick Installation Guide Document Version 2009-06 C Guidance for VoIP Installation
No. Question Answer Memo Ref.3-bAre layer 2 or higher switches used?Do not use repeater hubs as they canincrease the network load.Also note that the port of the switching hubthat connects to the IPCMPR card should beset to operate under "Auto Negotiation" mode. Yes NoModel of switch:p. 633-c Are Category 5 (CAT 5) or higher cablesused? Yes No p. 63Document Version 2009-06 Quick Installation Guide 65C Guidance for VoIP Installation
D Information about IP Terminal MaintenanceConsoleParametersNetwork SettingsParameter Value RangeDHCP Client Disable, EnableIP Address 1-223.0-255.0-255.0-255Subnet Mask 0-255.0-255.0-255.0-255 (except 0.0.0.0 and 255.255.255.255)Default Gateway 0-223.0-255.0-255.0-255PBX IP Address 0-223.0-255.0-255.0-255Port SettingsParameter Value RangePTAP Server Port No. 1024-65535PTAP Client Port No. 1024-65535DHCP Server Port No. 67, 1024-65535DHCP Client Port No. 68, 1024-65535FTP Server Control Port No. 21, 1024-65535FTP Client Control Port No. 0, 1024-65535FTP Client Data Port No. 0, 1024-65535Quality of ServiceParameter Value RangeDiffserv Disable, EnableDiffserv DS Field 0-7.0-7Version SettingsParameter Value RangeMAC Address 00:00:00:00:00:00–FF:FF:FF:FF:FF:FFLDR Version Version numberBIND Version Version numberIPL1 Version Version numberIPL2 Version Version numberAPP Version Version number66 Quick Installation Guide Document Version 2009-06 D Information about IP Terminal Maintenance Console
Parameter Value RangeDSP Version Version numberDocument Version 2009-06 Quick Installation Guide 67D Information about IP Terminal Maintenance Console
Copyright:This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal useonly. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.Panasonic Communications Co., Ltd. 2009KK1009HS0 (v0.004)PSQX5024ZAPanasonic Consumer Electronics Company,Division of Panasonic Corporation of North AmericaOne Panasonic Way, Secaucus, New Jersey 07094http://www.panasonic.com/csd

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