Panasonic of North America 96NKX-NCP0158 1920 – 1930 MHz Digital Cordless Telephone System – Base Unit User Manual

Panasonic Corporation of North America 1920 – 1930 MHz Digital Cordless Telephone System – Base Unit

user manual

Model No.
KX-NCP0158
DECT 6.0 8-Channel IP Cell Station Unit
Quick Installation Guide
Document Version: 2009-06
Thank you for purchasing a Panasonic DECT 6.0 8-Channel IP Cell Station Unit.
Please read this manual carefully before using this product and save this manual for future use.
Important Information
SAVE THESE INSTRUCTIONS
Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING This notice means that misuse could result in death or serious injury.
CAUTION This notice means that misuse could result in injury or damage to
property.
WARNING
SAFETY REQUIREMENTS
Make sure that the wall that the unit will be attached to is strong enough to support the unit (approx.
440 g [16 oz]). If not, it is necessary for the wall to be reinforced.
Only use the wall-mounting equipment (screws, washers, wall mounting plate) included with the unit.
When this unit is no longer in use, make sure to detach it from the wall.
Do not connect or disconnect the AC plug with wet hands.
Disconnect the unit from the AC outlet, disconnect the LAN cable, and contact the dealer if:
The AC adaptor cord, AC cord, AC plug, or DC extension cable (PQJA10200) becomes damaged
or frayed.
The unit is exposed to rain, water, or any other liquid.
The unit is dropped or damaged.
Internal components are exposed due to damage.
The unit does not operate properly.
Performance deteriorates.
Disconnect the unit from the AC adaptor/DC extension cable (PQJA10200), and LAN cable if the unit
emits smoke, an abnormal smell, or makes unusual noise. These conditions can cause fire or electric
shock. Confirm that smoke has stopped and contact an authorized service centre.
Clean the AC plug periodically with a soft, dry cloth to remove dust and other debris.
Do not touch the unit, AC adaptor, AC adaptor cord, AC cord, or DC extension cable (PQJA10200)
during a lightning storm.
If using an AC adaptor, use only the optional AC adaptor KX-A421 (PSLP1662).
Do not allow anything to rest on the AC adaptor cord, AC cord, DC extension cable (PQJA10200), or
LAN cable. Do not locate this unit where the AC adaptor cord, AC cord, DC extension cable
(PQJA10200), or LAN cable may be stepped on or tripped on.
CAUTION
SAFETY REQUIREMENTS
The CS should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), low
temperature (less than 0 °C [32 °F]), and vibration, and should not be exposed to direct sunlight.
The CS should not be placed outdoors (use indoors).
The CS should not be placed near high-voltage equipment.
The CS should not be placed on a metal object.
The DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.
2 Quick Installation Guide Document Version 2009-06
Important Information
When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal
plates in the wall.
To prevent malfunction, deformity, overheating, rust, and discoloration, do not install or place
equipment in the following types of locations:
Locations where air ventilation is poor.
Locations that may be exposed to sulphurous gas, such as near hot springs.
Near devices that emit heat, such as heaters.
Near devices that emit electromagnetic noise, such as radios or televisions.
Near devices that emit high-frequency noise, such as sewing machines or welders.
Do not stretch or bend the cables. Also, do not allow anything to rest on the cables.
Use cables that are fire-resistant or fireproof.
The CS and the cables should never be placed near or over a radiator or other heat source.
Do not bundle cables that are connected to the CS with the AC power cords of machines located
nearby.
Make sure the cables are securely fastened to the wall.
The AC adaptor is used as the main disconnect device. Ensure that the AC adaptor is located near the
unit and is easily accessible.
Disconnect the AC adaptor cord and all cables from the unit before cleaning. Clean the unit with a soft,
dry cloth. Do not use liquid, aerosol cleaners, abrasive powders, or chemical agents to clean the unit.
When left unused for a long period of time, disconnect the unit from the AC outlet. When the unit
receives power from a PoE power supply, disconnect the LAN cable.
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to
determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates
in the frequency range of 1920 MHz to 1930 MHz, and the output peak power level is less than
0.125 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you
not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to
external RF (radio frequency) energy.
Notice
SAFETY REQUIREMENTS
Before connecting the unit, confirm that the unit supports the intended operating environment.
If the unit does not operate properly, disconnect the AC adaptor cord and LAN cable, then connect
again.
The unit may not operate in the event of a power failure.
Do not move the unit while it is in use.
Satisfactory operation, interoperability, and compatibility cannot be guaranteed with all equipment
connected to the unit, nor with all services provided by telecommunications providers over networks
connected to the unit.
SECURITY REQUIREMENTS
Privacy of communications may not be ensured when using the wireless systems.
Document Version 2009-06 Quick Installation Guide 3
Important Information
Additional Information
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate this device.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs.
To minimize or prevent such interference, the base of the wireless telephone should not be placed near
or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from
the TV or VCR. This will often reduce, or eliminate, interference.
RF Exposure Warning:
This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply
with FCC RF exposure requirements, it must be installed and operated in accordance with the provided
instructions. The installed unit requires minimum 20 cm (8 inch) spacing must be provided between antenna
and all person's body (excluding extremities of hands, wrist and feet) during wireless modes of operation.
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
4 Quick Installation Guide Document Version 2009-06
Important Information
Table of Contents
1 Overview ...................................................................................................6
2 Procedure Overview ..............................................................................12
3 Site Planning ..........................................................................................14
4 Before Site Survey .................................................................................25
5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696 ................30
6 After Site Survey ....................................................................................35
7 Connecting IP Cell Stations ..................................................................37
8 Registering IP Cell Stations ..................................................................42
9 Confirming the Status of Air Synchronization for IP Cell
Stations ...................................................................................................47
10 Registering Portable Stations ...............................................................49
11 Wall Mounting .........................................................................................52
12 Troubleshooting .....................................................................................55
13 Restarting the IP Cell Station ................................................................57
A Network Management ............................................................................58
B Packet Control Features ........................................................................59
C Guidance for VoIP Installation ..............................................................60
C.1 VoIP Requirements .........................................................................................................60
C.2 VoIP Requirements Checklist ........................................................................................64
D Information about IP Terminal Maintenance Console ........................66
Document Version 2009-06 Quick Installation Guide 5
Table of Contents
1 Overview
System Overview
The IP Cell Station Unit (IP-CS) can be connected to a PBX via a LAN. The IP-CS supports existing DECT 6.0
Portable Stations (PSs) with the same features as using a traditional CS. The IP-CS allows for easy and
cost-saving installation using an existing IP network infrastructure.
The IP-CS provides the following:
Wireless systems using a converged voice and data network infrastructure.
Wireless branch offices and wireless solutions by long distance installation on larger premises.
Reliable wireless communication using DECT 6.0 technology over an IP network.
The following is an example of IP-CS installation using an IP network.
: Handover is working.
Switching Hub
Switching Hub
Router
Remote Office 2
Remote Office 2
Remote Office 1
Remote Office 1
Switching Hub
PS
IP-CS IP-CS
Traditional CS
IP-CS
IP-CS
IP-CS
IP-CS
IP-CS IP-CS
PSs
PSs
PSs
PSs
Router
Headquarters
Headquarters
Router
IP Network
PBX
6 Quick Installation Guide Document Version 2009-06
1 Overview
Air Synchronization
It is necessary to establish synchronization for stable operation and handover between IP-CSs and other CSs.
As a method of synchronization, air synchronization is used.
Switching HubRouter IP-CSRouter
IP Network
Switching Hub
IP-CS IP-CS
IP-CS IP-CS
PBX
Remote Office
Remote Office
Headquarters
Headquarters
Air Synchronization is required Air Synchronization is not required
CSs are classified into one of the following three classifications for implementing air synchronization:
CS Class Description
Master CS1 (synchronization
source clock)
Generates clock signal.
Master CS2 (backup for
Master CS1)
Receives clock signal from Master CS1 (can also generate
clock signal if Master CS1 malfunctions).
Slave CS Receives clock signal from other CSs.
Document Version 2009-06 Quick Installation Guide 7
1 Overview
System Connection Examples
Connection Example Characteristics
Using one IP-CS only
When installing only one IP-CS at a remote office.
Switching Hub IP-CS
PBX
No need to conduct site planning and
site survey for air synchronization.
Using multiple IP-CSs
When creating a new wireless network.
Switching Hub
PBX
IP-CS IP-CS
IP-CS IP-CS
Need to conduct site planning and site
survey for air synchronization.
Using multiple IP-CSs and traditional CSs
When adding IP-CSs to an existing wireless network.
Switching Hub
PBX
IP-CS IP-CS
IP-CS IP-CS
Traditional CS
Traditional CS
Need to conduct site planning and site
survey for air synchronization.
Need to update the software version
of traditional CSs as follows:
KX-T0158: version 4.015 or later
KX-T0151: version 4.002 or later
KX-TDA0156: version 4.002 or
later
8 Quick Installation Guide Document Version 2009-06
1 Overview
Names and Locations
LED
Antennas
CS ID Number
(ID: xxxxxxxxxx)
DIP Switch
RJ45 Modular DC Jack
Unpacking
Unpack the box and check the items below:
Cell Station 1
Wall Mounting Plate 1
Screws 2
Washers 2
LED Indications
Indication Color Description
STATUS Green/Red/
Amber
CS status indication
OFF: Power Off/CS Software downloading
Green ON: Stand-by (no active calls)
Slow Green Flashing: Talk (active calls)
Moderate Green Flashing: Busy*1
Red ON: Fault
Slow Red Flashing: Out of Service/Starting up (data link
establishment ® air synchronization)
Moderate Red Flashing: Starting up (power on ® data link
establishment)
Amber ON: Stand-by (unstable synchronization [no active calls])
Slow Amber Flashing: Talk (unstable synchronization [active calls])
Moderate Amber Flashing: Busy*1 (unstable synchronization)
CS status indication during the site survey
Red ON: The CS is connected to an AC adaptor/PoE device.
Red Flashing (60 times per minute): The CS is connected to the
PBX.
CS status indication while restarting the CS
Red Flashing (120 times per minute): The CS is restarting.
*1 All 8 channels are occupied.
Document Version 2009-06 Quick Installation Guide 9
1 Overview
Maximum Number of Calls
Cell Stations (CSs) determine the area covered by the wireless system. The number of calls that can be made
simultaneously through each CS varies depending on the model, as follows:
Cell Station Maximum Calls Compatible Portable Station
KX-NCP0158 8 KX-TD7685
KX-TD7695
KX-TD7696
Note
For more details about the Portable Station (PS), refer to the Operating Instructions of the PS.
Maximum Number of CSs Supported by PBX
Notice
The CSs are for connection to specified Panasonic PBXs only.
The following number of CSs can be supported by each PBX.
PBX Connected via
Maximum Number
KX-NCP0158
KX-NCP500 LAN 8
KX-NCP1000 LAN 8
Required Distances between Equipment
CAUTION
Maintain the distances listed below between equipment in order to prevent noise, interference or the
disconnection of a conversation. (The distance may vary depending on the environment.)
Equipment Distance
CS and office equipment such as a computer, telex, fax
machine, etc.
More than 2 m (6 ft 7 in)
CS and PS More than 1 m (3 ft 3 in)
Each CS More than 3 m (10 ft)
Each PS More than 0.5 m (1 ft 8 in)
PBX and CS More than 2 m (6 ft 7 in)
Notice
If multiple CSs cover the same area, the phone connection may become noisy or the number of possible
simultaneous calls with PSs may decrease due to interference between the CSs. For details, refer
to "5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696—Testing the Radio Signal Strength".
The required distance between CSs may vary depending on the environment of the installation site and
conditions in which the wireless system is used. Conduct a site survey to determine the appropriate
distance.
10 Quick Installation Guide Document Version 2009-06
1 Overview
RF Specification
Item Description
Radio Access Method MultiCarrier TDMA-TDD
Frequency Band 1920 MHz to 1930 MHz
Number of Carriers 5
Carrier Spacing 1728 kHz
Bit Rate 1152 kbps
Carrier Multiplex TDMA, 24 (Tx12, Rx12) slots per frame
Frame Length 10 ms
Modulation Scheme GFSK
Roll-off factor=0.5 50 % roll-off in the transmitter
Data Coding for Modulator Differential Coding
Voice Codec 32 kbps ADPCM (CCITT G.726)
CAUTION
The CS should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), low
temperature (less than 0 °C [32 °F]), and vibration, and should not be exposed to direct sunlight.
The CS should not be placed outdoors (use indoors).
The CS should not be placed near high-voltage equipment.
The CS should not be placed on a metal object.
Document Version 2009-06 Quick Installation Guide 11
1 Overview
2 Procedure Overview
When connecting the wireless system, use extreme care in conducting the site survey. Site surveys can be
conducted using the KX-TD7685/KX-TD7695/KX-TD7696 PS. An incorrectly performed site survey can result
in poor service area, frequent noise, disconnection of calls, and synchronization failure for CSs.
1. Investigate the installation site
Refer to "3 Site Planning".
a. Obtain a map of the CS installation site.
b. Identify the service area required by the user on the map.
c. Plan the location of each CS, taking account of distance, building materials, etc.
2. Prepare for site survey
Refer to "4 Before Site Survey".
a. Check and assign the CS ID number to the PS.
b. Assign a channel number to each CS by setting the DIP switches on the back of the CS.
c. Supply electricity to each CS using an AC adaptor or by connecting them to a PoE hub/PoE adaptor.
d. Install each CS temporarily as planned.
Note
Install at least 2 m (6 ft 7 in) above the floor.
Place the antennas so that they are pointing in directions that are 90 degrees apart (for antenna
diversity).
3. Conduct the site survey
Refer to "5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696".
a. Test the radio signal strength using the PS.
Confirm that the radio signal strength level is "12" near the CS.
Using the KX-TD7685/KX-TD7695/KX-TD7696
9
b. By walking away from the CS with the PS, check the radio signal strength. The radio signal strength
weakens as you walk away from the CS.
c. Map the CS coverage area at radio signal strength levels "3" and "5".
d. Plan the location of the CS so that its clock signal source is within range of the CS where the radio signal
strength level is "5".
e. Make sure that the radio signal strength level is greater than "3" at any location within the service area
required by the user.
4. Finish the site survey
Refer to "6 After Site Survey".
12 Quick Installation Guide Document Version 2009-06
2 Procedure Overview
a. Turn off the PS.
b. Stop supplying power, and return all DIP switches of each CS to the OFF position.
5. Connect the CS to the PBX
Refer to "7 Connecting IP Cell Stations".
a. Assign IP address information to the CS using the IP Terminal Maintenance Console.
b. Connect the CS to the PBX over a LAN.
6. Register the CS to the PBX
Refer to "8 Registering IP Cell Stations".
a. Register the CS to the PBX using the Maintenance Console.
b. Assign the Master CSs and set the synchronizing CS search order using the Maintenance Console.
7. Confirm the status of Air Synchronization for the CS
Refer to "9 Confirming the Status of Air Synchronization for IP Cell Stations".
a. Check the status of air synchronization for the CS using the Maintenance Console.
b. If the monitoring results are not satisfactory, relocate the CS or change the CS that it is currently
synchronized with to another CS using the Maintenance Console.
8. Connect the PS to the PBX and test the operation
Refer to "10 Registering Portable Stations".
a. Register the PSs to the PBX.
b. Walk around the service area while having a conversation using a registered PS. If noise is frequent or
conversations disconnect, relocate the CSs or install an additional CS.
9. Mount the CS on the wall
Refer to "11 Wall Mounting".
a. If there are no problems in testing, mount the CS on the wall.
Document Version 2009-06 Quick Installation Guide 13
2 Procedure Overview
3 Site Planning
Choosing the best site for the CS requires careful planning and testing of essential areas. The best location
may not always be convenient for installation. Read the following information before installing the unit.
Understanding Radio Waves
Characteristics of Radio Waves
The transmission of radio waves and the CS coverage area depend on the structure and materials of the
building.
Office equipment, such as computers and fax machines, can interfere with radio waves. Such equipment may
create noise or interfere with the performance of the PS.
The illustration below shows the special transmitting patterns of radio waves.
1. Radio waves are reflected by objects made of materials such as metal.
2. Radio waves are diffracted by objects such as metallic columns.
3. Radio waves penetrate objects made of materials such as glass.
CS
Column
3. Penetration
2. Diffraction
1. Reflection
Relationships Between Radio Waves and Building Structure and Materials
The CS coverage area is affected more by the building materials and their thickness than the number of
obstacles.
Radio waves tend to be reflected or diffracted by conductive objects and rarely penetrate them.
Radio waves tend to penetrate insulated objects and are rarely reflected by them.
Radio waves penetrate thin objects more than thick objects.
The table below shows the transmission tendency of radio waves when they reach objects made from
various materials.
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3 Site Planning
Object Material Transmission Tendency
Wall Concrete The thicker they are, the less radio waves
penetrate them.
Ferroconcrete Radio waves can penetrate them, but the more
iron there is, the more radio waves are reflected.
Window Glass Radio waves usually penetrate them.
Glass with wire net Radio waves can penetrate them, but tend to be
reflected.
Glass covered with
heatresistant film
Radio waves are weakened considerably when
they penetrate windows.
Floor Ferroconcrete Radio waves can penetrate them, but the more
iron there is, the more radio waves are reflected.
Partition Steel Radio waves are reflected and rarely penetrate
them.
Plywood, Glass Radio waves usually penetrate them.
Column Ferroconcrete Radio waves can penetrate them, but the more
iron there is, the more radio waves tend to be
reflected or diffracted.
Metal Radio waves tend to be reflected or diffracted.
Cabinet Steel Radio waves are usually reflected or diffracted,
and rarely penetrate them.
Wood Radio waves can penetrate them, but they are
weakened.
Document Version 2009-06 Quick Installation Guide 15
3 Site Planning
CS Coverage Area for Establishing Conversation Using PSs
The example below shows the size of the area where one CS can cover PSs, if it is installed in an area with
no obstacles.
Note
Radio signal strength levels are measured during the site survey (refer to "5 Site Survey Using the
KX-TD7685/KX-TD7695/KX-TD7696").
A
B
C
A
B
Gray Zone:
Conversation will be
intermittent Out of Service:
Cannot make/receive calls.
Good Coverage Area
Radio signal strength
level is greater than "8".
(About 30 m to 40 m
[98 ft to 131 ft])
Good sound quality
can be maintained.
Coverage Area
Radio signal strength level is
greater than "3".
(About 50 m to 60 m
[164 ft to 197 ft])
Radio Signal Strength Levels
Better
Good
May receive noise
Receives noise easily or disconnects
Out of range
Level: 11 to 12
Level: 08 to 10
Level: 03 to 07
Level: 01 to 02
Level: 00
16 Quick Installation Guide Document Version 2009-06
3 Site Planning
Implementing Air Synchronization
CS Coverage Area for Air Synchronization between CSs
The example below shows the size of the area where one CS can synchronize with other CSs, if it is installed
in an area with no obstacles.
Note
Radio signal strength levels are measured during the site survey (refer to "5 Site Survey Using the
KX-TD7685/KX-TD7695/KX-TD7696").
A
B
C
A
B
Gray Zone:
Conversation will be
intermittent Out of Service:
Cannot be synchronized.
Good Coverage Area
Radio signal strength level is
between "5" (about 40 m to 50 m
[131 ft to 164 ft]) and "11"
(about 20 m to 30 m [65 ft to 98 ft]).
Good synchronization quality
can be maintained.
Coverage Area
Radio signal strength level is
greater than "3".
(About 50 m to 60 m [164 ft to 197 ft])
Radio Signal Strength Levels
Level: 12 or higher May be reset due to synchronization failure of CSs
Level: 05 to 11 Good
Level: 03 to 04 Air synchronization is established. However, it is necessary to monitor
the status of synchronization using the Maintenance Console.
This is necessary because IP-CSs may be reset due to synchronization
failure if the radio signal strength fluctuates depending on changes in
the installation environment such as opening/closing doors.
Level: 00 to 02 May be reset due to synchronization failure of CSs
Document Version 2009-06 Quick Installation Guide 17
3 Site Planning
CS Classifications
CSs are assigned to any one of the following three classifications for implementing air synchronization:
CS Class Description
Master CS1 (synchronization
source clock)
Generates clock signal.
Master CS2 (backup for
Master CS1)
Receives clock signal from Master CS1 (can also generate
clock signal if Master CS1 malfunctions).
Slave CS Receives clock signal from other CSs.
Synchronization Hierarchy
Air synchronization has a hierarchical structure with a Master CS1 at the top. Therefore, it is necessary to
conduct the site survey with extreme care to ensure stable synchronization since one disruption of the radio
link could loss of service to a wide area.
Master CS1
(Master Clock Signal)
Master CS2
Slave CSs Slave CS
Master CS1
(Master Clock Signal)
Master CS2
Slave CSs Slave CS
Radio Link Loss
CSs stop working
Search Order (Primary/Secondary)
The search order used for synchronizing CSs must be set. If the CS cannot synchronize with the Primary CS
for some reason, it will try to synchronize with the Secondary CS.
CS Class Primary CS Secondary CS
Master CS1 None None
Master CS2 Master CS1 None
Slave CS Master CS1, Master CS2, or Slave
CS
Master CS1, Master CS2, Slave
CS, or None
For example, if synchronization is completely lost by malfunction of the Master CS etc., handover will not work
and ongoing calls will be disconnected after a while. In addition, new calls cannot be made or received.
Therefore, it is recommended to not only assign the Primary CS but also the Secondary CS as an alternative
source for synchronizing CSs.
Conditions for Configuring the Air Synchronization
Master CS2 must be within range of Master CS1.
It is recommended that Master CSs be placed in the middle of the installation site.
Both the Primary CS and Secondary CS should be assigned Slave CSs.
All traditional CSs are automatically assigned and fixed as Master CS1.
When using IP-CSs and traditional CSs in the same area, make sure that you do not create a Master CS2.
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3 Site Planning
It is recommended that the number of levels in the synchronization hierarchy is minimized for stable air
synchronization. The maximum number of levels is 4.
Notice
A repeater can only receive the clock signal from one source CS (Secondary CS cannot be set). Therefore,
when you extend the coverage area using repeaters, minimize the number of IP-CSs that are synchronized
with the repeater.
Note
For your convenience, IP-CSs are automatically classified according to the order of their registration to the
PBX. Therefore, it is recommended to register the CS that you want to assign to Master CS1 first. For
example, when using IP-CSs and traditional CSs in the same area, connect the traditional CSs to the PBX
first.
Document Version 2009-06 Quick Installation Guide 19
3 Site Planning
Recommended Configuration
Traditional CS
IP-CS Primary CS Secondary CS
[Configuration Example 1]
Diagram
Slave CS3
Slave CS4
Slave CS5
Slave CS6
Slave CS1
Master CS1 Master CS2
Slave CS2
Air Synchronization Tree
Master CS1 Master CS2
Slave CS1
Slave CS2
Slave CS4
Slave CS3
Slave CS5
Slave CS6
oror
oror
oror
oror
: Hierarchy levels (e.g., Master CS2: 1st hierarchy level)
20 Quick Installation Guide Document Version 2009-06
3 Site Planning
[Configuration Example 2]
Diagram
Master CS1(B)Slave CS5 Slave CS1 Slave CS4 Slave CS8
Master CS1(A)Slave CS7 Slave CS3 Slave CS2 Slave CS6
Air Synchronization Tree
Master CS1(A) Slave CS1
Master CS1(B) Slave CS2
Slave CS3
Slave CS4
Slave CS6
Slave CS5
Slave CS7
Slave CS8
oror
oror
oror
: Hierarchy levels (e.g., Slave CS1: 1st hierarchy level)
oror
oror
oror
Document Version 2009-06 Quick Installation Guide 21
3 Site Planning
Site Survey Preparation
1. Obtain a map and investigate the installation site.
a. Check the obstacles (e.g., shelves, columns, and partitions).
b. Check the materials of the structures (e.g., metal, concrete, and plywood).
c. Check the layout and dimensions of the room, corridor, etc.
d. Write down the above information on the map.
2. Examine the service area required by the user on the map.
a. Draw the coverage area around a CS. Extend the coverage area 30 m to 60 m [98 ft to 197 ft] in each
direction, depending on the materials of the building structures and obstacles in the installation site.
Note that a CS cannot be installed outside a building.
b. If one CS cannot cover the entire service area, install additional CSs as required. Overlap the coverage
areas of adjacent CSs.
Where CS coverage areas overlap, the PS will start call handover to the next CS if the signal from one
CS becomes weak. However, if a PS moves away from a CS and there are no CSs available for
handover, the PS may go out of range and the call could be lost.
3. Keep a record of the air synchronization tree for reference.
Example: Installing in a Room Separated by Interior Walls
Things to take note of:
The room is separated by interior walls.
The room is surrounded by concrete walls.
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3 Site Planning
CS installation plan:
The coverage area of each CS will not extend as far as when there are no obstacles, because the radio
signals will be weakened by separating walls. Therefore, you will need 6 CSs to cover the entire room.
Slave CS1
Area Coverage Example
Primary CS
Secondary CS
Slave CS3
Slave CS2
Slave CS4
Master CS2
Master CS1
Slave CS1
Slave CS3
Slave CS2
Slave CS4
Master CS2
Master CS1
120 m (394 ft)
60 m
(197 ft)
Document Version 2009-06 Quick Installation Guide 23
3 Site Planning
Air Synchronization Tree
Primary CS
Secondary CS
Hierarchy levels (e.g., Master CS2: 1st hierarchy level)
Master CS1 Master CS2
Slave CS1
Slave CS2
Slave CS4
Slave CS3
oror
oror
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3 Site Planning
4 Before Site Survey
Use the KX-TD7685/KX-TD7695/KX-TD7696 PS to conduct the site survey.
Note
Display prompts for the site survey are only available in English.
Checking the CS ID Number
Check the CS ID number label attached to the CS. If the CS ID number label is not attached to the CS, check
the CS ID number using the Maintenance Console. For details, refer to "Utility—CS Information" in the PC
Programming Manual for your PBX.
Assigning the CS ID Number to the PS
Using the KX-TD7685/KX-TD7695/KX-TD7696
Press 1, 9, and POWER
for more than 2 seconds. 0 to 7 0 to 9 and A to F
CS No. CS ID No.
19
9
2
ABC
To enter letters
A:
To the initial display To the Desired CS No.
3
DEF
4
GHI
0
15
JKL
2
ABC
+++
+++
C: E:
B: D: F:
Note
To clear the CS ID number assigned to the PS, follow the procedure below:
9
Document Version 2009-06 Quick Installation Guide 25
4 Before Site Survey
Setting and Installing the CS Temporarily for Site Survey
1. Switch the Radio Signal Test switch from OFF to ON.
2. Set the channel number switches as desired.
Channel Number Switch
Channel 1 Channel 2 Channel 3 Channel 4
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
DIP Switch
1
2
3
4
5
6
7
8
OFF ON
Radio Signal Test Switch
Channel 0
1
2
3
4
Keep this switch at the default
"OFF" position. Otherwise, the
CS will not function.
Initialized Mode Switch
Fixed IP Setting Mode Switch
Note
If more than one CS is in Radio Signal Test mode, each CS must have a unique channel number.
3. After setting the DIP switches, connect the CS to an AC adaptor, battery, PoE hub, or PoE adaptor.
[Connecting the AC Adaptor]
WARNING
When installing or testing a product with an external AC adaptor, the AC adaptor should be
plugged into a wall outlet or floor-mounted AC outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
26 Quick Installation Guide Document Version 2009-06
4 Before Site Survey
CAUTION
The DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.
To AC Adaptor
KX-A421 (PSLP1662)
Cover
[Connecting the Battery]
WARNING
Make sure that you do not short the battery or cables.
There is a danger of explosion if the battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the battery manufacturer. Dispose of the used
battery according to the manufacturer's instructions.
CAUTION
The DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.
Use only the specified battery and battery cable (PSJS02P57) for the CS.
Make sure that the battery cable is securely fastened to both the battery and the CS.
Make sure that the polarities of the battery and wiring are correct.
Notice
Be sure to comply with applicable local regulations (e.g., laws, guidelines).
Note
The battery cable should not be exposed to direct sunlight. Keep the battery cable and the battery
away from heating appliances and fire. Place the battery in a ventilated place.
For details about the battery, refer to the manual for the battery.
Document Version 2009-06 Quick Installation Guide 27
4 Before Site Survey
User-supplied Items
Battery: VRLA (Valve Regulated Lead Acid) 12 V DC ´ 1
Battery cable: PSJS02P57
Cover
Battery Cable
PSJS02P57
Fuse
Battery
(12 V DC)
Red Black
Power Supply Duration
Battery Conditions: 12 V DC, 2.5 Ah to 28 Ah
Example
Battery Capacity Power Supply Duration*1
4 Ah 10 hours (when conducting the site survey)
*1 The duration may vary depending on the conditions.
28 Quick Installation Guide Document Version 2009-06
4 Before Site Survey
[Connecting the PoE Hub or PoE Adaptor]
Ethernet Straight Cable
To PoE Hub/PoE Adaptor
4. Install the CS temporarily for the site survey. Install the CS at least 2 m (6 ft 7 in) above the floor, and place
the antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity), as
follows:
At least 2 m
(6 ft 7 in)
45º
45º
90º
Document Version 2009-06 Quick Installation Guide 29
4 Before Site Survey
5 Site Survey Using the KX-TD7685/
KX-TD7695/KX-TD7696
The PS has a Radio Signal Test mode that monitors the state of the radio link to the CS for site survey. In
Radio Signal Test mode, the frame loss and signal strength of a synchronous slot, and the signal strength of
the other slots can be measured when the PS is monitoring the CS. After installing the CSs temporarily as
planned during site planning, set the PS to Radio Signal Test mode and locate each CS to measure its coverage
area. Then, record the results on the map of the installation site.
Notice
An incorrectly performed site survey may cause the CS to reset due to synchronization failure of CSs.
Therefore, it is necessary to conduct the site survey and plan the location of CSs with extreme care.
Especially, when using multiple CSs in the same area, conduct the site survey starting with the highest
hierarchy level in the air synchronization tree (Master CS1 ® Master CS2 ® hierarchy level order of Slave
CSs).
Testing the Radio Signal Strength
After locating the CS(s) temporarily, execute the Radio Signal Test using the PS. Directly after entering Radio
Signal Test mode, the PS scans channel 0 for a CS that it can connect to. The channel to be scanned can be
changed by pressing the appropriate keys 0 through 4.
1. Enter Radio Signal Test mode.
Using the KX-TD7685/KX-TD7695/KX-TD7696
0 to 9
Log No.
To store the scan data
Press 1, 9, and POWER
for more than 2 seconds.
19
9
Previous or Next 0 to 4
Channel No.
To survey other slots To survey specific channel
/
RADIO STRENGTH
<<< MEASURING >>>
RADIO STRENGTH
CH0*1 SLOT:06*2 SYNC*3
L:12*4 0000/0100*5*6
CS-ID:9005301234
0
Display example:
*1 Channel number
*2 Slot number
*3 When a slot is synchronized, "SYNC" is displayed.
*4 Radio signal strength level (12 to 00)
*5 Frame error (0000 to 9999)/Frame counter (0000 to 9999). Frame error indicates the number of errors out of 10 000 radio signal
receptions. An increased number of frame errors indicates greater radio signal interference and more frequent noise during
conversation. The ideal number of frame errors is "0000".
*6 Error rate (%) = Frame error (0000 to 9999) / Frame counter (0000 to 9999) ´ 100
Note
Storing the scan data will clear all phonebook data.
The PS will not operate in normal mode if scan data is saved on it. For details on clearing scan
data, refer to "Clearing the Stored Scan Data".
2. Measure the error rate and the radio signal strength by moving towards and away from the CS.
Note
When the error rate is 2% or more, measure the error rate at the same location at least 5 times.
You must disconnect the CS and then reconnect it to take each measurement. If the error rate is
30 Quick Installation Guide Document Version 2009-06
5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
consistently 2% or more, there may be interference from external wireless equipment. In this case,
the following may happen regardless of the radio signal strength level.
Error Rate for Establishing Conversation Using PSs
Error Rate Description
Approx. 2% May receive noise
Approx. 10% May fail to make/receive calls
Error Rate for Air Synchronization between CSs
Error Rate Description
Approx. 10% May be reset due to synchronization failure of CSs
The above is a rough standard, and may vary depending on the environment.
When deciding where to install the CS, priority should be given to an error rate rather than a radio
signal strength level.
After installing the CS according to the results of the survey, confirm that calls can be made and
received, and conversations can be heard clearly.
a. Move to the CS until the radio signal strength level becomes "12".
b. Move away from the CS and identify the CS coverage area within which the radio signal strength level
is greater than "5". Draw the area on the map.
Document Version 2009-06 Quick Installation Guide 31
5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
c. Move away from the CS and identify the CS coverage area within which the radio signal strength level
is greater than "3". Draw the area on the map.
CH0
L:12
Radio Signal Strength Levels
For Establishing Conversation Using PSs
For Air Synchronization between CSs
Better
Good
May receive noise
Receives noise easily or disconnects
Out of range
Level: 11 to 12
Level: 08 to 10
Level: 03 to 07
Level: 01 to 02
Level: 00
Level: 12 or higher May be reset due to synchronization failure of CSs
Level: 05 to 11 Good
Level: 03 to 04 Air synchronization is established. However, it is necessary to monitor
the status of synchronization using the Maintenance Console.
This is necessary because IP-CSs may be reset due to synchronization
failure if the radio signal strength fluctuates depending on changes in
the installation environment such as opening/closing doors.
Level: 00 to 02 May be reset due to synchronization failure of CSs
CH0
L:03
CH0
L:05
3. Repeat steps 1 and 2 for other CSs, and relocate the CSs when necessary.
a. Plan the location of the CS so that its clock signal source is within range of the CS where the radio
signal strength level is "5".
Example
: Master CS1
: Master CS2
: Slave CSs (Primary CS: Master CS1, Secondary CS: Master CS2)
When planning the location of CS , make sure that CS (clock signal source) is within the
area where the radio signal strength level of CS is "5".
32 Quick Installation Guide Document Version 2009-06
5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
When planning the location of CS , make sure that CSs and (clock signal sources) are
within the area where the radio signal strength level of CS is "5".
b. Make sure that the radio signal strength level is greater than "3" at any location in the service area
required by the user.
Note
If a channel is set, the results of measurement for the 24 slots on the channel are saved each time.
If the same channel is set, the new results override the previous ones. Therefore, a measurement
of 5 channels ´ 24 slots in total can be made.
If correct results cannot be obtained (e.g., there are many frame errors), change the location of the
CS and repeat the site survey to select the best location.
Document Version 2009-06 Quick Installation Guide 33
5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
If multiple CSs cover the same area, the phone connection may become noisy or the number of
possible simultaneous calls with PSs may decrease due to interference between the CSs. As a
guideline, the maximum number of CSs in an area with a radio signal strength of "11" is 2.
Referring to the Stored Scan Data
Using the KX-TD7685/KX-TD7695/KX-TD7696
Press 1, 9, and POWER
for more than 2 seconds.
0 to 9
Log No.
19
9
1
Previous or Next 0 to 4
Channel No.
To go to other slots To go to specific channel
/
A a
Clearing the Stored Scan Data
When "CLEAR SCAN DATA" is displayed after turning on the PS, you are required to clear the scan data.
Using the KX-TD7685/KX-TD7695/KX-TD7696
Press 1, 9, and POWER
for more than 2 seconds.
19
9
4
GHI
34 Quick Installation Guide Document Version 2009-06
5 Site Survey Using the KX-TD7685/KX-TD7695/KX-TD7696
6 After Site Survey
After obtaining the proper measurement results, exit Radio Signal Test mode by following the procedure below,
before registering the CS to the PBX.
1. Hold down the POWER button on the PS until the PS is off.
2. Disconnect the CS from the AC adaptor, battery, PoE hub, or PoE adaptor to stop supplying electricity.
[Disconnecting the AC Adaptor or Battery]
Notice
Be sure to attach the cover to the DC jack after disconnecting the CS from the AC adaptor or battery.
To AC Adaptor
KX-A421 (PSLP1662)/
Battery
Cover
[Disconnecting the PoE Hub or PoE Adaptor]
Ethernet Straight Cable
To PoE Hub/PoE Adaptor
Document Version 2009-06 Quick Installation Guide 35
6 After Site Survey
3. Switch all DIP switches on the CS from ON to OFF.
1
2
3
4
5
6
7
8
OFF ON
36 Quick Installation Guide Document Version 2009-06
6 After Site Survey
7 Connecting IP Cell Stations
Assigning IP address Information
When the IP-CS is connected to the LAN for the first time, you must assign IP addressing information to the
IP-CS. The IP addressing information for the IP-CS can be assigned automatically through a DHCP server or
entered manually using the IP Terminal Maintenance Console.
Note
It is assumed that you have already installed the Maintenance Console on your PC.
The contents and design of the software are subject to change without notice.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Preparation
Assign the following IP address and subnet mask address to the PC:
IP address: 192.168.2.xxx (xxx: 0–255 except 101)
Subnet mask address: 255.255.255.0
1. Start the Maintenance Console from the Start menu.
"Information before programming" appears.
2. a. Carefully read this important additional information, which includes updates to this and other
manuals.
b. Click OK to close this window.
3. a. Enter the Installer Level Programmer Code (default: INSTALLER).
CAUTION
To avoid unauthorized access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Changing your password regularly.
c. Selecting a complex, random password that cannot be easily guessed.
b. Click OK.
The program launcher appears.
4. Click IP Terminal.
The IP Terminal Maintenance Console appears.
5. Click Next.
6. To set the default IP address mode, set the DIP switch no.7 (Fixed IP Setting Mode Switch) of the
IP-CS to the ON position.
Note
For details about the DIP switches of the IP-CS, refer to "Setting and Installing the CS Temporarily
for Site Survey".
7. Click Next.
8. Connect the IP-CS that you want to register to the PC using the switching hub, then supply electricity
to the IP-CS using the AC adaptor, PoE hub, or PoE adaptor.
The IP-CS starts with its default IP address (192.168.2.101).
9. Click Next.
Document Version 2009-06 Quick Installation Guide 37
7 Connecting IP Cell Stations
10. Assign the IP addressing information automatically
through a DHCP server or enter it manually.
Note
It is not necessary to configure the Primary PBX
IP Address setting regardless of whether or not
you are using a DHCP server, because it is
detected automatically.
When using a DHCP server:
a. Select Enable for the DHCP Client setting.
b. Click Next.
A dialog box will appear.
When not using a DHCP server:
a. Select Disable for the DHCP Client setting.
b. In the IP Address box, type the IP address of the
IP-CS.*1
c. In the Subnet Mask box, type the subnet mask
address of the network.*2
d. In the Default Gateway box, type the IP address
of the default gateway.*1
e. Click Next.
A dialog box will appear.
11. Click Yes.
If the assignment is successful, the dialog box will show
"Setup Success!".
12. Click Next Device to assign the IP addressing
information for other IP-CSs, or click Main Screen to
return to the main screen.
13. Click Exit.
14. Disconnect the IP-CS from the AC adaptor, PoE hub,
or PoE adaptor to stop supplying electricity.
15. Return the Fixed IP Setting Mode switch of the IP-CS
to the OFF position.
*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"
*2 Valid subnet mask address range: "0–255.0–255.0–255.0–255" (except 0.0.0.0 and 255.255.255.255)
Note
For information on other parameters, refer to "D Information about IP Terminal Maintenance Console".
Connecting an IP-CS to a Switching Hub
When connecting an IP-CS to the LAN, connect it to a switching hub.
Note
Use an Ethernet straight cable with an RJ45 connector to connect the IP-CS to a switching hub. The
cable should be a 10BASE-T/100BASE-TX CAT 5 (Category 5) or higher cable, and the diameter of
the cable must be 6.5 mm or less.
When using the VLAN feature on the network, make sure that the switching hub to be connected is
IEEE 802.1Q compliant and is configured for VLANs. In addition, the port of a switching hub that the
38 Quick Installation Guide Document Version 2009-06
7 Connecting IP Cell Stations
IP-CS is connected to must be set to "Trunk" port, to allow VLAN tagging. Consult your network
administrator for details.
It is possible to connect the IP-CS to the LAN while registering the IP-CS to the PBX. For details, refer
to "8 Registering IP Cell Stations".
1. Connect the cable to the IP-CS.
Ethernet Straight Cable
2. Pass the cable through the groove of the IP-CS in one of the following three ways.
To a Switching Hub
To a
Switching
Hub
To a Switching Hub
12 31
3. Connect the other end of the cable to the switching hub.
Connecting an AC Adaptor to an IP-CS
IP-CSs comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network,
these IP-CSs can receive the necessary power supply from the network through the network cable. In this
case, no AC adaptor is needed for the IP-CSs.
However, if PoE is not available, you will need to connect an AC adaptor to the IP-CS.
Document Version 2009-06 Quick Installation Guide 39
7 Connecting IP Cell Stations
WARNING
When installing or testing a product with an external AC adaptor, the AC adaptor should be plugged
into a wall outlet or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor may cause it to become disconnected.
CAUTION
The DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children.
Note
Use only the optional AC adaptor KX-A421 (PSLP1662) for the IP-CS.
1. Remove the DC jack cover, and connect the DC extension cable (PQJA10200) to the IP-CS.
Cover
DC Extension Cable
(PQJA10200)
2. Connect the AC adaptor cord to the other end of the DC extension cable (PQJA10200).
AC Adaptor Cord
DC Extension Cable
(PQJA10200)
40 Quick Installation Guide Document Version 2009-06
7 Connecting IP Cell Stations
3. Pass the cord through the groove of the IP-CS in one of the following three ways.
To AC Adaptor
KX-A421 (PSLP1662)
To AC Adaptor
KX-A421 (PSLP1662)
To AC Adaptor
KX-A421
(PSLP1662)
12 31
4. Connect the AC cord to the AC adaptor, then connect the AC cord to an AC outlet.
Document Version 2009-06 Quick Installation Guide 41
7 Connecting IP Cell Stations
8 Registering IP Cell Stations
Registering the IP-CS
Note
When using a traditional CS in the same area, connect it to the PBX first, as Master CS1, and then register
IP-CSs.
1. Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable.
2. Click Connect from the program launcher.
3. a. Select KX-NCP500/1000 from PBX Model.
b. Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX.
c. Specify the settings as required.
d. Enter the system password for installer (default: 1234).
CAUTION
To avoid unauthorized access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Changing your password regularly.
c. Selecting a complex, random password that cannot be easily guessed.
e. Click Connect.
4. a. Under Configuration, click Slot.
b. Move the mouse pointer over the PBX image of
IPCMPR Virtual Slot at the top of the screen, and
click Select Shelf. Move the mouse pointer over
the V-IPCS4 card. A menu will be shown under the
mouse pointer.
c. Click Port Property.
5. Click Registration.
A dialog box will appear. Non-registered (available)
IP-CSs are displayed on the left.
42 Quick Installation Guide Document Version 2009-06
8 Registering IP Cell Stations
6. a. Highlight IP-CSs and click the right arrow to select
them for registration.
b. Click Next. A screen will appear with information
on the selected IP-CS for programming.
Note
If the IP-CS has been connected to the LAN
and power has been turned on, the IP
address of the PBX will be assigned
automatically.
If not, connect the IP-CS to the LAN and
turn the power on within 15 minutes after
this operation is done. For details, refer to
"Connecting an IP-CS to a Switching
Hub". The IP address of the PBX will then
be assigned automatically.
c. If the registration is still in progress, the dialog box
will show "Registration Executing".
If the registration is successful, the dialog box will
show "Registration Completed". Click Close.
Once the IP-CS is successfully registered, the status of the IP-CS will update to show "Registered".
Note
When you need to change the Master CSs (Master CS1 and Master CS2) to different CSs, refer
to "Assigning the Synchronizing CSs".
Assigning the Synchronizing CSs
Assigning the Master CSs
Note
When using IP-CSs and traditional CSs in the same area, the traditional CSs must be classified as
Master CS1.
When using IP-CSs and traditional CSs in the same area, make sure that you do not create a Master
CS2.
When using only one IP-CS at an installation site, assign it as Master CS1 so that it can generate the
clock signal.
1. Under Maintenance, click Air Synchronization.
2. Select the desired cell in the Connection column, and then click Command to change the status of the
port to "OUS".
Document Version 2009-06 Quick Installation Guide 43
8 Registering IP Cell Stations
3. Select the desired classification for the CS in the CS Class column.
Note
For details about other parameters on this screen, refer to the PC Programming Manual for your PBX.
4. Click Command to return the status of the port to "INS".
Setting the Synchronizing CS Search Order (Primary/Secondary)
The search order of each CS can be set by the following procedure:
1. Under Maintenance, click Air Synchronization.
2. Select the desired cell in the Connection column, and then click Command to change the status of the
port to "OUS".
3. Select the desired CS number in the Index column for each Primary CS and Secondary CS.
Note
For details about other parameters on this screen, refer to the PC Programming Manual for your PBX.
4. Click Command to return the status of the port to "INS".
De-registering the IP-CS
When uninstalling an IP-CS that has been installed once, de-register the IP-CS.
44 Quick Installation Guide Document Version 2009-06
8 Registering IP Cell Stations
Note
When uninstalling IP-CSs that are supplying the clock signal, air synchronization is lost. If there is an IP-CS
that is synchronized with the IP-CS that is being uninstalled, reconstruct the air synchronization tree
beforehand so that the uninstalled IP-CS is not supplying the clock signal to any IP-CSs.
1. a. Under Configuration, click Slot.
b. Move the mouse pointer over the PBX image of
IPCMPR Virtual Slot at the top of the screen, and
click Select Shelf. Move the mouse pointer over
the V-IPCS4 card. A menu will be shown under the
mouse pointer.
c. Click Port Property.
2. Click De-registration.
A dialog box will appear. Registered IP-CSs are
displayed on the left.
3. a. Highlight IP-CSs and click the right arrow to select
them for de-registration.
b. Click Next.
A dialog box will appear.
c. Click Confirm.
If the de-registration is successful, the dialog box
will show "De-registration succeed".
d. Click Close.
Once the IP-CS is successfully de-registered, the status of the IP-CS will update to show "None".
Forced De-registering the IP-CS
Follow the steps below to forcibly de-register an IP-CS when normal de-registration was unsuccessful.
1. a. Under Configuration, click Slot.
b. Move the mouse pointer over the PBX image of
IPCMPR Virtual Slot at the top of the screen, and
click Select Shelf. Move the mouse pointer over
the V-IPCS4 card. A menu will be shown under the
mouse pointer.
c. Click Port Property.
2. Click Forced De-registration.
A dialog box will appear. Registered IP-CSs are
displayed on the left.
Document Version 2009-06 Quick Installation Guide 45
8 Registering IP Cell Stations
3. a. Highlight IP-CSs and click the right arrow to select
them for de-registration.
b. Click Next.
A dialog box will appear.
c. Click OK.
A dialog box will appear.
d. Click Confirm.
If the de-registration is successful, the dialog box
will show "Forced de-registration succeed".
e. Click Close.
Once the IP-CS is successfully de-registered, the status of the IP-CS will update to show "None".
46 Quick Installation Guide Document Version 2009-06
8 Registering IP Cell Stations
9 Confirming the Status of Air Synchronization
for IP Cell Stations
After registering the IP-CS to the PBX, it is necessary to monitor the status of air synchronization for the IP-CS.
If the monitoring results are not satisfactory, relocate the IP-CS or change the IP-CS that it is currently
synchronized with to another CS using the Maintenance Console.
Monitoring Air Synchronization
The status of air synchronization for IP-CSs can be displayed and collected by the following procedure:
1. From the Utility menu, select CS Status Monitor.
2. From the Interval Timer drop-down list, select the desired interval time for monitoring.
3. Click Start to monitor the status of air synchronization.
Note
For details about other parameters on this screen, refer to the PC Programming Manual for your PBX.
4. Confirm the value in the Monitored Level column.
The monitored level is indicated as follows:
Monitored Level Description
12 or higher May be reset due to synchronization failure of CSs.
Relocate the IP-CS or manually change the IP-CS that the target
IP-CS is currently synchronized with to a different CS.
05 to 11 Good.
03 to 04 Air synchronization is established.
it is necessary to monitor the status of synchronization using the
Maintenance Console. This is necessary because IP-CSs may be
reset due to synchronization failure if the radio signal strength
fluctuates depending on changes in the installation environment such
as opening/closing doors.
00 to 02 May be reset due to synchronization failure of CSs.
Relocate the IP-CS or manually change the IP-CS that the target
IP-CS is currently synchronized with to a different CS.
Document Version 2009-06 Quick Installation Guide 47
9 Confirming the Status of Air Synchronization for IP Cell Stations
Note
For details about the procedure for changing the synchronizing CS, refer to "Assigning the
Synchronizing CSs".
5. If you want to collect the monitored data, click Capture.
A dialog box will be displayed.
6. Navigate to the folder in which you want to save the file.
7. Enter a file name.
8. Click Save.
9. Click Start to collect the monitoring data.
10. Click Stop to finish collecting the monitoring data.
11. Click Close.
The dialog box will close.
48 Quick Installation Guide Document Version 2009-06
9 Confirming the Status of Air Synchronization for IP Cell Stations
10 Registering Portable Stations
Registering the PS
The PS must be registered to the PBX before it can be used. Programming of both the PS and PBX is required.
A Proprietary Telephone (PT) with multiline display (e.g., KX-T7636 6-line display) is required to perform the
PBX system programming.
Note
For details about system programming using a PT, refer to "PT Programming" in the Feature Guide,
and "PT Programming" in the PT Programming Manual.
Entering the PBX System Programming Mode Using a PT
Administrator Level
#
= 1234
System Password for Administrator—
for PT Programming Programming No.
3 digits
PROGRAM/
PAUSE
Note
means default value.
Setting the Personal Identification Number (PIN) for PS Registration
To prevent registering the PS to a wrong PBX, a PIN for PS registration can be set to the PBX. Before registering
the PS to the PBX, enter the PIN set to the PBX into the PS. By doing so, the PS will only be registered to the
PBX with the matching PIN.
CAUTION
To avoid unauthorized access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password (PIN for PS registration) secret.
b. Not using the default password and changing the password regularly.
c. Selecting a complex, random password that cannot be easily guessed.
Note
The PIN for PS registration will only be used when registering the PS to the PBX. Therefore, during normal
operation after registration, even if there is more than 1 PBX with the same PIN near the PS, the PS will
not be inadvertently linked to a different PBX.
Setting the PIN for PBX
[692]
4 digits
PIN for PS Registration
END
(HOLD)
ENTER ENTER
1234
Document Version 2009-06 Quick Installation Guide 49
10 Registering Portable Stations
Changing the Display Language of the PS
Using the KX-TD7685/KX-TD7695/KX-TD7696
Note
The illustrations shown in the procedure are based on the KX-TD7696 throughout this section.
Select
"Setting Handset".
Select
"
Select Language
".
Select
"Display Option".
Select the desired
language
.
Press POWER
for 2 seconds.
PS Registration
One PS can be registered to a maximum of 4 different PBXs.
[690]
001 to max. no.
of PSs (3 digits)
PS No.
1 to 5 digits END
(HOLD)
ENTER ENTER
To the PS
operation
below
Extn. No.
Using the KX-TD7685/KX-TD7695/KX-TD7696
Select
"Setting Handset".
Select
"Register H/set".
Select
"Registration".
Select
"Base 1–4".
"Please wait".
"Enter Base PIN".
Press POWER
for 2 seconds.
C.Tone
4 digits
PIN for PS Registration
PS Termination
Confirm the following before cancelling the PS registration:
The PS is turned on.
The PS is within range.
[691]
001 to max. no.
of PSs (3 digits)
PS No.
ENTER ENTER
END
(HOLD)
If "Rejected" or "Time out" is displayed
CLEAR YES
Press "YES".Press "CLEAR".
50 Quick Installation Guide Document Version 2009-06
10 Registering Portable Stations
If "Rejected" or "Time out" is displayed
The registration information is still stored in the PS. You need to delete the registration information from the
PS.
Using the KX-TD7685/KX-TD7695/KX-TD7696
4 digits
Handset PIN
Select
"Setting Handset".
Select
"Registration".
Select
"Base 1–4".
Press POWER
for 2 seconds.
C.Tone
Select
"YES".
Select
"Cancel Base".
Testing the Operation
Walk around the service area while having a conversation using a registered PS. If noise is frequent or
conversations disconnect, relocate the CSs or install an additional CS.
Document Version 2009-06 Quick Installation Guide 51
10 Registering Portable Stations
11 Wall Mounting
Mounting
WARNING
Make sure that the wall that the unit will be attached to is strong enough to support the unit
(approx. 440 g [16 oz]). If not, it is necessary for the wall to be reinforced.
Only use the wall-mounting equipment (screws, washers, wall mounting plate) included with
the unit.
When this unit is no longer in use, make sure to detach it from the wall.
CAUTION
When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal
plates in the wall.
Do not stretch or bend the cables. Also, do not allow anything to rest on the cables.
Use cables that are fire-resistant or fireproof.
The CS and the cables should never be placed near or over a radiator or other heat source.
Do not bundle cables that are connected to the CS with the AC power cords of machines located
nearby.
Make sure the cables are securely fastened to the wall.
1. Place the reference for wall mounting on the wall to mark the 2 screw positions.
2. Install the 2 screws and washers (included) into the wall.
Note
Make sure that the screw heads are at the same distance from the wall.
Install the screws perpendicular to the wall.
3. Insert the upper and lower tabs of the wall mounting plate into the designated openings in the base unit.
Tabs
Wall Mounting Plate
(PSKL1032Y4)
4. Slide the wall mounting plate in the direction of the arrow until it clicks.
52 Quick Installation Guide Document Version 2009-06
11 Wall Mounting
5. Hook the CS on the screw heads.
Washer
Drive the screw
to this point.
6. Place the antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity),
as follows:
45º
45º
90º
Document Version 2009-06 Quick Installation Guide 53
11 Wall Mounting
Reference for Wall Mounting
Please copy this page and use as a reference for wall mounting.
Install a screw here.
Install a screw here.
83 mm
(3-1/4 in)
100 mm
(3-15/16 in)
Note
Make sure to set the print size to correspond with the size of this page. If the dimension of the paper output
still deviates slightly from the measurement indicated here, use the measurement indicated here.
54 Quick Installation Guide Document Version 2009-06
11 Wall Mounting
12 Troubleshooting
PROBLEM PROBABLE CAUSE SOLUTION
The LED of the CS does not
change to Green ON.
CS is not connected
properly.
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
CS is not set for normal
operation.
Switch all DIP switches off.
The status of the port that
the CS is connected to is
Out of Service.
Change the port status from Out of
Service to In Service using the
Maintenance Console.
The LED of the CS stays
Red ON during normal
operation.
CS malfunction Replace the CS.
"CLEAR SCAN DATA" is
displayed on the PS's
screen after turning on the
PS.
The PS cannot be used for
normal operation when
scan data is stored on the
PS.
Clear the scan data by following the
procedure described in "Clearing the
Stored Scan Data" in this guide.
Cannot register the CS
even when maximum
number of CSs is not
exceeded.
The information of
traditional CSs that are not
currently used is left on the
system.
Change the Air Synchronization
Group No. to None using the
Maintenance Console (refer to "3.24
[1-1] Slot—Port Property - Extension
Port—DPT Type—Air Sync Group
No" in the PC Programming Manual for
your PBX).
Cannot register the PS. Wrong Personal
Identification Number (PIN)
is registered to the PS.
Enter the PIN set to the PBX into the
PS.
PS becomes out of range.
Cannot make calls using
the PS.
Location of CS is not good.
Access system of the PS is
not properly set.
Locate the CS properly (refer to "5 Site
Survey Using the KX-TD7685/
KX-TD7695/KX-TD7696").
Change the access system setting of
the PS to the appropriate system or
automatic.
Noise is frequent while
using the PS.
Conversations disconnect
while using the PS.
"NO SERVICE" is displayed
on the PS's screen.
Call handover is not
working.
PS is out of CS coverage
area.
Locate the CS properly (refer to "5 Site
Survey Using the KX-TD7685/
KX-TD7695/KX-TD7696").
Document Version 2009-06 Quick Installation Guide 55
12 Troubleshooting
PROBLEM PROBABLE CAUSE SOLUTION
The CS is not busy (i.e., the
status of the LED is not
Moderate Green Flashing),
but calls cannot be made or
received.
There is noise during a
phone call.
CSs are located too close
together in the same area.
Reduce the number of CSs in the area,
or increase the distance between CSs
(refer to "5 Site Survey Using the
KX-TD7685/KX-TD7695/
KX-TD7696").
PS stays out of service
when the CS status is
changed from Out of
Service to In Service.
It may take about 20 s for
the CS to start up after the
status has been changed
to In Service.
Wait until the CS starts up.
IP-CSs are installed at a
remote site after installing
CSs at a local site, but the
IP-CSs do not operate.
IP-CSs are not properly
synchronized with any CS.
When using only one IP-CS at a remote
site, assign the IP-CS as Master CS1.
When using multiple IP-CSs at a
remote site, establish air
synchronization between IP-CSs.
After uninstalling some
CSs, other CSs do not
operate.
Master CS is uninstalled. Assign a Master CS again for air
synchronization (refer to "Assigning the
Synchronizing CSs").
56 Quick Installation Guide Document Version 2009-06
12 Troubleshooting
13 Restarting the IP Cell Station
If the IP-CS does not operate properly, restart the IP-CS. Before restarting the IP-CS, try the system feature
again to confirm whether there definitely is a problem or not.
The IP-CS settings are changed back to their factory default by restarting the IP-CS. While restarting the IP-CS,
calls cannot be made or received and ongoing conversations will be disconnected.
1. Switch the Initialized Mode switch from OFF to ON.
DIP Switch
1
2
3
4
5
6
7
8
OFF ON
Initialized Mode Switch
2. Connect the IP-CS to the PBX over a LAN, and supply electricity to the IP-CS using an AC adaptor, PoE
hub, or PoE adaptor (turn on the IP-CS).
3. While the LED indicator flashes red, switch the Initialized Mode switch from ON to OFF.
Document Version 2009-06 Quick Installation Guide 57
13 Restarting the IP Cell Station
A Network Management
DHCP (Dynamic Host Configuration Protocol) Server
To establish communication over a VoIP network, IP addresses must be assigned to IP-CSs and the PBX to
identify their locations on the network. While these addresses can be assigned manually, it is also possible to
use a DHCP server to automatically assign IP address information. Using a DHCP server allows you to centrally
manage and automate the assignment of IP addresses.
Assign IP address
information to the IP-CS
When the IPCMPR/DSP cards are
connected to the network
When an IP-CS is
connected to the network
Request IP address
information
1
Assign IP address
information to the
IPCMPR/DSP cards
2
Request IP address
information
3
4
IP-CS
DHCP Server
IPCMPR/DSP Cards
Note
The PBX is not able to act as a DHCP server. To use the DHCP client function of IP-CSs, a separate
DHCP server is required on the network, as shown above.
An IP-CS cannot request IP addresses from a DHCP server on another LAN (connected through an
IP network). They can only receive IP addresses from a DHCP server on the same LAN. Therefore,
when IP-CSs are located on several LANs, a DHCP server is required on each LAN. If a DHCP server
is not present on the LAN, IP addresses for IP-CSs on that LAN must be assigned manually.
58 Quick Installation Guide Document Version 2009-06
A Network Management
B Packet Control Features
Jitter Buffer
When voice signals are packetized and transmitted, individual packets can take different paths through the
network and arrive at the destination at varied timings. This is referred to as "jitter", and it can cause degradation
in speech quality. To compensate for jitter problems, the "jitter buffer" accumulates the packets temporarily for
processing.
To set the size of the jitter buffer, refer to "3.4 [1-1] Slot—Card Property - IPCMPR—VoIP-DSP Option" in the
PC Programming Manual for your PBX.
Voice Activity Detection (VAD)
The VAD conserves bandwidth by detecting silent periods during a call and suppressing the packets of silence
from being sent to the network. This feature can be enabled or disabled for codec G.711.
To configure the VAD feature, refer to "3.21 [1-1] Slot—Port Property - Virtual IPCS—Voice Activity Detection
for G.711" in the PC Programming Manual for your PBX.
Note
To use the VAD feature for a certain codec, be sure to enable it for that codec on both the local and remote
gateway devices.
Document Version 2009-06 Quick Installation Guide 59
B Packet Control Features
C Guidance for VoIP Installation
C.1 VoIP Requirements
Bandwidth Assessment
When using IP-CSs, you must ensure that the IP network in use has enough bandwidth to support VoIP
communications. If the amount of bandwidth required for VoIP communications is more than the network can
accommodate, speech quality will be compromised. In addition, there may be an adverse effect on the
performance of other applications (e.g., email or web applications) that use the same network. Therefore, care
must be taken when assessing bandwidth requirements.
Inform your network administrator of the required bandwidth, and make sure that the network can support VoIP
communications even under conditions of maximum network traffic.
Required Bandwidth for a Call via an IP-CS
The required bandwidth depends on what combination of codecs and packet sending intervals is used. Keep
in mind the following points about the type of codecs and packet sending intervals, in terms of speech quality:
The speech quality of the codecs varies as follows: G.711 (High), G.729A (Low)*1
The shorter the packet sending interval, the higher the speech quality.
The higher the speech quality the IP-CSs provide, the more bandwidth the IP-CSs require.
*1 When the preferred codec of each party differs, the call will be established using the lower codec. For example, if the caller prefers
G.711 while the called party prefers G.729A, the call will be established using G.729A.
Codec
Packet Sending Interval
20 ms 30 ms 40 ms 60 ms
G.711 87.2 kbps 79.5 kbps
G.729A 31.2 kbps 23.5 kbps 19.6 kbps 15.7 kbps
Required Bandwidth for Each Virtual IP-CS Card
To allow all IP-CSs to handle calls simultaneously, to make calls simultaneously, it is necessary to keep
available the bandwidth required by a virtual IP-CS card with the maximum number of IP-CSs connected.
Provided below is the formula to calculate the amount of bandwidth required for each virtual IP-CS card.
Required Bandwidth = (Bandwidth for a call via an IP-CS ´ 4)
Network Configuration
You must evaluate the structure of the existing network to see if a VoIP network can be implemented. Below
are the points that should be evaluated.
Is the IP network a managed network?
A VoIP network should be implemented on a managed IP network such as Frame Relay, Leased Line, or
IP-VPN (Virtual Private Network).
An unmanaged network, such as the Internet (including an Internet VPN), cannot be used to employ a VoIP
network because delays and loss in data transmission can cause huge degradation in speech quality.
Is it possible to have static IP addressing?
IP-CSs on the network always perform VoIP communications through the PBX. Therefore, the PBX must be
assigned static IP addresses, which must be programmed to each IP-CS on the network.
60 Quick Installation Guide Document Version 2009-06
C Guidance for VoIP Installation
Note
When a DHCP server (which automates IP addressing of devices on the network) is not used, static IP
addressing must also be enabled for all IP-CSs.
Does only a single router provide access to the IP network?
In a dual network, 2 routers provide access to the IP network as shown in the diagram below. However, only
one router can be used as an access point to the network.
Therefore, in the diagram below, if router A, whose IP address is assigned as the default gateway IP address
of the PBX and the IP-CSs, fails, VoIP communications are no longer possible; they are not able to switch their
default gateway from router A to router B to access the IP network.
IP Network
Router A Router B
Default gateway of
the PBX: Router A
Default gateway of
the IP-CS: Router A
Document Version 2009-06 Quick Installation Guide 61
C Guidance for VoIP Installation
Are the network devices located appropriately for effective VoIP communications?
Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g.,
routers and switching hubs) there are between the PBX and IP-CSs or the IP network interface, the longer the
transmission delays. This is because a certain amount of delay is inevitable when packets go through each
network device.
To prevent unnecessary delays, it is recommended to connect the PBX as close to the IP-CSs and the IP
network interface as possible so that the number of the network devices is kept to a minimum.
IP Network
RouterRouter
Switching
Hub
Switching
Hub
Switching
Hub
Network Devices
You must evaluate the network devices that are used in the existing network to see if a VoIP network can be
implemented. Below are the points that should be evaluated.
Can the firewall pass packets appropriately?
If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets,
listed in the table below, to pass through the network without being blocked by filtering.
For more information, consult your network administrator.
[IP Packets from IPCMPR Card and IP-CSs]
Protocol Description TCP/UDP Default Port No.
RTP (IP-CS) Real-time Transport Protocol.
Used for voice data transmission.
UDP 12000 to 12255
Maintenance (IPCMPR) Panasonic proprietary protocol.
Used for communication parameter
negotiation with the PBX, download of
country/area data, confirmation of
connection with the PBX, and
notification of error messages and
statistical information to the PBX.
TCP 39300
Maintenance (IP-CS) UDP 9301
MGCP (IPCMPR) Media Gateway Control Protocol.
Used for call control command data and
LCD/LED data transmission.
UDP 32727
MGCP (IP-CS) UDP 2427
DHCP (IPCMPR) Dynamic Host Configuration Protocol.
Used for receiving an IP address from a
DHCP server.
UDP 67
DHCP (IP-CS) UDP 68
FTP (Port mode) File Transfer Protocol.
Used for receiving a data file from a FTP
server to upgrade the firmware version.
TCP 21
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C Guidance for VoIP Installation
Are layer 2 or higher switches used?
Use of repeater hubs can increase the network load, and therefore may result in degradation in speech quality.
To ensure high speech quality, use only layer 2 or higher switches. Use of layer 2 or higher switches is also
strongly recommended for connecting IP-CSs.
Note
Note that the port of the switching hub that connects to the IPCMPR card should be set to operate
under "Auto Negotiation" mode.
Are Category 5 (CAT 5) or higher cables used?
When connecting network devices, make sure to use CAT 5 or higher cables. If other types of cables are used,
communications may not be carried out normally.
Document Version 2009-06 Quick Installation Guide 63
C Guidance for VoIP Installation
C.2 VoIP Requirements Checklist
Use the following checklists to see if you can implement a VoIP network. The answers identified in underlined
bold-face letters are the required answers for the corresponding questions.
Bandwidth Assessment
No. Question Answer Memo Ref.
1
Does the network have enough
bandwidth to support VoIP
communications?
Make sure that there is more bandwidth
available for VoIP communications than the
amount actually required.
Yes
No
IP network bandwidth
= kbps
Available bandwidth for
VoIP
= kbps
Required bandwidth for
VoIP
= kbps
p. 60
Network Configuration
No. Question Answer Memo Ref.
2-a
Is the IP network a managed network?
Make sure to use a managed IP network such
as Frame Relay, Leased Line, or IP-VPN
(Virtual Private Network). The IPCMPR card
is not intended for use on the Internet
(including an Internet VPN).
Yes
No
Type of IP network:
p. 60
2-b Is it possible to have static IP addressing? Yes
No p. 60
2-c Does only a single router provide access
to the IP network?
Yes
No p. 61
2-e
Are the network devices located
appropriately for effective VoIP
communications?
It is recommended to connect the PBX as
close to IP-CSs and the IP network interface
as possible.
Yes
No p. 62
Network Devices
No. Question Answer Memo Ref.
3-a
Can the firewall pass packets
appropriately?
When a firewall is used, make sure to
configure the firewall appropriately to allow
VoIP packets to pass through the network
without being blocked by filtering.
Yes
No
Model of firewall:
p. 62
64 Quick Installation Guide Document Version 2009-06
C Guidance for VoIP Installation
No. Question Answer Memo Ref.
3-b
Are layer 2 or higher switches used?
Do not use repeater hubs as they can
increase the network load.
Also note that the port of the switching hub
that connects to the IPCMPR card should be
set to operate under "Auto Negotiation" mode.
Yes
No
Model of switch:
p. 63
3-c Are Category 5 (CAT 5) or higher cables
used?
Yes
No p. 63
Document Version 2009-06 Quick Installation Guide 65
C Guidance for VoIP Installation
D Information about IP Terminal Maintenance
Console
Parameters
Network Settings
Parameter Value Range
DHCP Client Disable, Enable
IP Address 1-223.0-255.0-255.0-255
Subnet Mask 0-255.0-255.0-255.0-255 (except 0.0.0.0 and 255.255.255.255)
Default Gateway 0-223.0-255.0-255.0-255
PBX IP Address 0-223.0-255.0-255.0-255
Port Settings
Parameter Value Range
PTAP Server Port No. 1024-65535
PTAP Client Port No. 1024-65535
DHCP Server Port No. 67, 1024-65535
DHCP Client Port No. 68, 1024-65535
FTP Server Control Port No. 21, 1024-65535
FTP Client Control Port No. 0, 1024-65535
FTP Client Data Port No. 0, 1024-65535
Quality of Service
Parameter Value Range
Diffserv Disable, Enable
Diffserv DS Field 0-7.0-7
Version Settings
Parameter Value Range
MAC Address 00:00:00:00:00:00–FF:FF:FF:FF:FF:FF
LDR Version Version number
BIND Version Version number
IPL1 Version Version number
IPL2 Version Version number
APP Version Version number
66 Quick Installation Guide Document Version 2009-06
D Information about IP Terminal Maintenance Console
Parameter Value Range
DSP Version Version number
Document Version 2009-06 Quick Installation Guide 67
D Information about IP Terminal Maintenance Console
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use
only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
Panasonic Communications Co., Ltd. 2009
KK1009HS0 (v0.004)
PSQX5024ZA
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
http://www.panasonic.com/csd

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