Panasonic of North America 96NKX-TG1221 FCC Part 15 D / DECT Cordless Telephone Base User Manual

Panasonic Corporation of North America FCC Part 15 D / DECT Cordless Telephone Base

User Manual

Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them for future reference.This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.For assistance, visit our Web site: http://www.panasonic.com/helpfor customers in the U.S.A. or Puerto Rico.Before initial use, see “Getting Started” on page 8.Consulte “Guía Rápida Española”, página 37.Please register your product: http://www.panasonic.com/prodregOperating InstructionsDigital Cordless Answering SystemModel shown is KX-TG1221.Model No. KX-TG1221KX-TG1222KX-TG1223TG122x.book Page 1 Wednesday, September 29, 2010 2:13 PM
Table of Contents2IntroductionModel composition . . . . . . . . . . . . . . . . . . . . 3Accessory information . . . . . . . . . . . . . . . . . 3Important InformationFor your safety. . . . . . . . . . . . . . . . . . . . . . . 5Important safety instructions . . . . . . . . . . . . 6For best performance . . . . . . . . . . . . . . . . . 6Other information . . . . . . . . . . . . . . . . . . . . . 7Specifications. . . . . . . . . . . . . . . . . . . . . . . . 7Getting StartedSetting up. . . . . . . . . . . . . . . . . . . . . . . . . . . 8Note when setting up . . . . . . . . . . . . . . . . . . 9Intelligent eco mode. . . . . . . . . . . . . . . . . . . 9Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Initial settings . . . . . . . . . . . . . . . . . . . . . . . 11Making/Answering CallsMaking calls . . . . . . . . . . . . . . . . . . . . . . . . 13Answering calls . . . . . . . . . . . . . . . . . . . . . 13Useful features during a call . . . . . . . . . . . 14Shared PhonebookShared phonebook . . . . . . . . . . . . . . . . . . 16ProgrammingProgrammable settings . . . . . . . . . . . . . . . 18Registering a unit. . . . . . . . . . . . . . . . . . . . 20Caller ID ServiceUsing Caller ID service . . . . . . . . . . . . . . . 21Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 21Answering SystemAnswering system . . . . . . . . . . . . . . . . . . . 23Turning the answering system on/off . . . . . 23Greeting message . . . . . . . . . . . . . . . . . . . 23Listening to messages using the base unit 24Listening to messages using the handset . 24Remote operation . . . . . . . . . . . . . . . . . . . 25Answering system settings . . . . . . . . . . . . 26Voice Mail ServiceVoice mail service . . . . . . . . . . . . . . . . . . . 28Intercom/LocatorIntercom . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Handset locator . . . . . . . . . . . . . . . . . . . . . 29Transferring calls, conference calls . . . . . . 29Useful InformationWall mounting (Charger only) . . . . . . . . . . . 30Error messages. . . . . . . . . . . . . . . . . . . . . . 31Troubleshooting . . . . . . . . . . . . . . . . . . . . . 31FCC and other information . . . . . . . . . . . . . 35Guía Rápida EspañolaGuía Rápida Española . . . . . . . . . . . . . . . . 37AppendixCustomer services . . . . . . . . . . . . . . . . . . . 41Warranty (For United States and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42IndexIndex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44TG122x.book Page 2 Wednesday, September 29, 2010 2:13 PM
Introduction3For assistance, please visit http://www.panasonic.com/helpModel compositionAccessory informationSupplied accessories*1 The handset cover comes attached to the handset.*2 PNLC1020ZN: Champagne goldPNLC1020ZT: Black metallicSeries Model No. Base unit HandsetPart No. Part No. QuantityKX-TG1221 seriesKX-TG1221*1 KX-TG1221 KX-TGA120 1KX-TG1222 KX-TG1221 KX-TGA120 2KX-TG1223 KX-TG1221 KX-TGA120 3*1 Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4).No. Accessory item/Order numberQuantityKX-TG1221 KX-TG1222 KX-TG12231AC adaptor/PNLV226Z 1 2 32Telephone line cord/PQJA10075Z1113Rechargeable batteries/HHR-4DPA2464Handset cover*1/PNYNTGA652GR1235Charger*2 –1212345TG122x.book Page 3 Wednesday, September 29, 2010 2:13 PM
Introduction4For assistance, please visit http://www.panasonic.com/helpAdditional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 41).*1 Replacement batteries may have a different capacity from that of the supplied batteries.Expanding your phone systemAccessory item Order numberRechargeable batteriesHHR-4DPA*1LTo order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handsetT-adaptor KX-J66You can expand your phone system by registering optional handsets (6 max.) to a single base unit.LOptional handsets may be a different color from that of the supplied handsets.Handset (optional): KX-TGA120TG122x.book Page 4 Wednesday, September 29, 2010 2:13 PM
Important Information5For assistance, please visit http://www.panasonic.com/helpFor your safetyTo prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.WARNINGPower connectionLUse only the power source marked on the product.LDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).LUnplug from power outlets and never touch the inside of the product if its casing has been broken open.LNever touch the plug with wet hands. Danger of electric shock exists.InstallationLTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.LDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.Operating safeguardsLUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.LDo not disassemble the product.LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.MedicalLConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)LDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.CAUTIONInstallation and locationLNever install telephone wiring during an electrical storm.LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.LUse caution when installing or modifying telephone lines.LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.LThis product is unable to make calls when:– the handset batteries need recharging or have failed.– there is a power failure.BatteryLWe recommend using the batteries noted on page 4. USE ONLY rechargeableNi-MH batteries AAA (R03) size.LDo not mix old and new batteries.LDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.LExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.TG122x.book Page 5 Wednesday, September 29, 2010 2:13 PM
Important Information6For assistance, please visit http://www.panasonic.com/helpLCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.LOnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.Attention:A nickel metal hydride battery that is recyclable powers the product you have purchased.Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.Important safety instructionsWhen using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.3. Do not use the telephone to report a gas leak in the vicinity of the leak.4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonic units use radio waves to communicate with each other.LFor maximum coverage and noise-free communications, place your base unit:– at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.– away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.– facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)LCoverage and voice quality depends on the local environmental conditions.LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.EnvironmentLKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.LThe product should not be exposed to direct sunlight.LDo not place heavy objects on top of the product.LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.Routine careLWipe the outer surface of the product with a soft moist cloth.LDo not use benzine, thinner, or any abrasive powder.TG122x.book Page 6 Wednesday, September 29, 2010 2:13 PM
Important Information7For assistance, please visit http://www.panasonic.com/helpOther informationCAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.Notice for product disposal, transfer, or returnLThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.NoticeENERGY STARAs an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.Specifications■Standard:DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)■Frequency range:1.92 GHz to 1.93 GHz■RF transmission power:115 mW (max.)■Power source:120 V AC, 60 Hz■Power consumption:Base unit:Standby: Approx. 0.7 WMaximum: Approx. 3.8 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 2.6 W■Operating conditions:0°C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)Note:LDesign and specifications are subject to change without notice.LThe illustrations in these instructions may vary slightly from the actual product.TG122x.book Page 7 Wednesday, September 29, 2010 2:13 PM
Getting Started8For assistance, please visit http://www.panasonic.com/helpSetting upConnectionsLUse only the supplied Panasonic AC adaptor PNLV226.■Base unit*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.■ChargerBattery installationLUSE ONLY Ni-MH batteries AAA (R03) size.LDo NOT use Alkaline/Manganese/Ni-Cd batteries.LConfirm correct polarities (S, T).Battery chargeCharge for about 7 hours.LWhen the batteries are fully charged, “Fully charged” is displayed.DSL/ADSL filter* Hooks“Click”Press plug firmly.(120 V AC, 60 Hz)To single-line telephone jack (RJ11C)“Click”Correct Wrong(120 V AC, 60 Hz)HooksLWhen the date and time setting is displayed, see page 11.Rechargeable Ni-MH ONLYConfirm “Charging” is displayed.TG122x.book Page 8 Wednesday, September 29, 2010 2:13 PM
Getting Started9For assistance, please visit http://www.panasonic.com/helpNote when setting upNote for connectionsLThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.During a power failureThe unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4).Note for battery installationLUse the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 5.LWipe the battery ends (S, T) with a dry cloth.LAvoid touching the battery ends (S, T) or the unit contacts.Note for battery chargeLIt is normal for the handset to feel warm during charging.LClean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.Battery levelPanasonic Ni-MH battery performance (supplied batteries)*1 If Eco mode is on.Note:LActual battery performance depends on usage and ambient environment.LEven after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.LThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.Intelligent eco modeThis feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit.LWhen this feature is activated, “ECO” is displayed.LEco mode is turned off when the clarity booster is activated (page 14).Icon Battery level5High6Medium7Low074Needs charging.Operation Operating timeIn continuous use 13 hours max.*1Not in use (standby)6 days max.*1Icon Battery levelTG122x.book Page 9 Wednesday, September 29, 2010 2:13 PM
Getting Started10For assistance, please visit http://www.panasonic.com/helpControlsHandsetASpeakerB{k} (Phonebook) {CLEAR}C{C} (TALK)D{s} (SP-PHONE: Speakerphone)EDial keypad (*: TONE)FReceiverGDisplayH{MENU} {OK}I{MUTE} {PAUSE}J{OFF}K{FLASH} {CALL WAIT}LMicrophoneMCharge contactsA Navigator key–{^}, {V}, {<}, or {>}: Scroll through various lists and items.–? VOL. (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking.–{<} CID (Caller ID): View the caller list.–{>} REDIAL: View the redial list.Base unitACharge contactsBSpeakerC{ERASE}D{■} (STOP)E{7}/{8} (Repeat/Skip)F{6} (PLAY) Message indicatorG{LOCATOR}H{ANSWER ON/OFF} ANSWER ON/OFF indicatorIVOL. (Volume: {^}/{V})DisplayHandset display itemsAMCBDEJHKGIFLAItem MeaningwWithin base unit rangeLWhen flashing: Handset is searching for the base unit. (page 32)DC E F G H IA BTG122x.book Page 10 Wednesday, September 29, 2010 2:13 PM
Getting Started11For assistance, please visit http://www.panasonic.com/helpInitial settingsImportant:LWhen you install the batteries for the first time, the handset prompts you to set date and time. First press {OK}, then proceed to step 3 in “Date and time”, page 11.Date and time1{MENU}2{r}: “Date and time” s {OK}3Enter the current month, date, and year by selecting 2 digits for each.Example: July 15, 2011)7 15 114Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.Example: 9:30)9 3)5Press * to select “AM” or “PM”.6{OK} s {OFF}Note:LWhen English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.LThe date and time may be incorrect after a power failure. In this case, set the date and time again.Display languageYou can select either “English” or “Español” as the display language. The default setting is “English”.1{MENU}2{r}: “Initial setting” s {OK}3{r}: “Display settings” s {OK}4{r}: “Change language” s {OK}5{r}: Select the desired setting.6{OK} s {OFF}Note:LHow to change from Spanish back to English:Voice guidance languageYou can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.1{MENU}2{r}: “Answering device” s {OK}3{r}: “Settings” s {OK}4{r}: “Voice prompt” s {OK}5{r}: Select the desired setting.6{OK} s {OFF}Dialing modeIf you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.1{MENU}ECO Eco mode is on. (page 9)[P] Call sharing mode is off. (page 19)[1] Handset number5Battery levelIn use LSomeone is using the line.LAnswering system is being used by another handset or the base unit.Symbol meaning:Example: {r}: “Off”Press {V} or {^} to select the words in quotations.Item Meaning1{MENU}2{r}: “Ajuste inicial” s {OK}3{r}: “Ajuste pantalla” s {OK}4{r}: “Cambiar idioma” s {OK}5{r}: “English” s {OK} s {OFF}TG122x.book Page 11 Wednesday, September 29, 2010 2:13 PM
Getting Started12For assistance, please visit http://www.panasonic.com/help2{r}: “Initial setting” s {OK}3{r}: “Set tel line” s {OK}4{r}: “Set dial mode” s {OK}5{r}: Select the desired setting.6{OK} s {OFF}TG122x.book Page 12 Wednesday, September 29, 2010 2:13 PM
Making/Answering Calls13For assistance, please visit http://www.panasonic.com/helpMaking calls1Lift the handset and dial the phone number.LTo correct a digit, press {CLEAR}.2Press {C}.3When you finish talking, press {OFF} or place the handset on the base unit or charger.Using the speakerphone1Dial the phone number and press {s}.LSpeak alternately with the other party.2When you finish talking, press {OFF}.Note:LFor best performance, use the speakerphone in a quiet environment.LTo switch back to the receiver, press {s}/{C}.Adjusting the receiver or speaker volumePress {^} or {V} repeatedly while talking.Making a call using the redial listThe last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).1{>} REDIAL2{r}: Select the desired phone number.3{C}Erasing a number in the redial list1{>} REDIAL2{r}: Select the desired phone number. s {CLEAR}3{r}: “Yes” s {OK}4{OFF}Pause (for PBX/long distance service users)A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 17).Example: If you need to dial the line access number “9” when making outside calls with a PBX:19 s {PAUSE}2Dial the phone number. s {C}Note:LA 3.5 second pause is inserted each time {PAUSE} is pressed. Repeat as needed to create longer pauses.Answering calls1Lift the handset and press {C} or {s} when the unit rings.LYou can also answer the call by pressing any dial key from ) to 9, *, or (. (Any key answer feature)2When you finish talking, press {OFF} or place the handset on the base unit or charger.Auto talkYou can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 19.Adjusting the handset ringer volume■While the handset is ringing for an incoming call:Press {^} or {V} repeatedly to select the desired volume.■Programming the volume beforehand:1{MENU}2{r}: “Initial setting” s {OK}3{r}: “Ringer settings” s {OK}4{r}: “Ringer volume” s {OK}5{r}: Select the desired volume.6{OK} s {OFF}TG122x.book Page 13 Wednesday, September 29, 2010 2:13 PM
Making/Answering Calls14For assistance, please visit http://www.panasonic.com/helpTemporary handset ringer offWhile the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.Adjusting the base unit ringer volumePress {^} or {V} repeatedly to select the desired volume.LTo turn the ringer off, press and hold {V} until the unit beeps.Useful features during a callHoldThis feature allows you to put an outside call on hold.1Press {MENU} during an outside call.2{r}: “Hold” s {OK}3To release hold, press {C}.LAnother handset user can take the call by pressing {C}.Note:LIf a call is kept on hold for more than 9 minutes, the call rings at your unit again. After 1 additional minute on hold, the call is disconnected.LIf another phone is connected to the same line, you can also take the call by lifting its handset.MuteWhile mute is turned on, you can hear the other party, but the other party cannot hear you.1Press {MUTE} during conversation.2To return to the conversation, press {MUTE} again.Flash{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note:LTo change the flash time, see page 19.For call waiting or Call Waiting Caller ID service usersTo use call waiting, you must first subscribe to call waiting from your service provider/telephone company.This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you hear the call waiting tone on the handset.1Press {CALL WAIT} to answer the 2nd call.2To switch between calls, press {CALL WAIT}.Note:LPlease contact your service provider/telephone company for details and availability of this service in your area.Temporary tone dialing (for rotary/pulse service users)You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).Press * (TONE) before entering access numbers which require tone dialing.Handset clarity boosterThis feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary.Call shareYou can join an existing outside call.To join the conversation, press {C} when the other handset is on an outside call.TG122x.book Page 14 Wednesday, September 29, 2010 2:13 PM
Making/Answering Calls15For assistance, please visit http://www.panasonic.com/helpNote:LA maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions. (4-way conference)LTo prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 19).TG122x.book Page 15 Wednesday, September 29, 2010 2:13 PM
Shared Phonebook16For assistance, please visit http://www.panasonic.com/helpShared phonebookThe shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook.Important:LOnly 1 person can access the shared phonebook at a time.Adding entries1{k} s {MENU}2{r}: “Add new entry” s {OK}3Enter the party’s name (16 characters max.). s {OK}4Enter the party’s phone number (24 digits max.). s {OK} 2 timesLTo add other entries, repeat from step 3.5{OFF}Character table for entering namesWhile entering characters, you can switch between uppercase and lowercase by pressing * (A→a).LTo enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.L in the above table represents a single space.Erasing the character or numberPress {<} or {>}. s {CLEAR}LPress and hold {CLEAR} to erase all characters or numbers.Finding and calling a phonebook entryScrolling through all entries1{k}2{r}: Select the desired entry.3{C}Searching by first character1{k}2Press the dial key () – 9) which contains the character you are searching for (page 16).LPress the same dial key repeatedly to display the first entry corresponding to each character located on that dial key.LIf there is no entry corresponding to the character you selected, the next entry is displayed.3{r}: Scroll through the phonebook if necessary.4{C}Key Character1#&’ ();, –./12ABC2abc23DEF3def 34GHI 4ghi 45JKL5jkl56MN O6mn o 67PQRS7pqrs78TUV8tuv89WX Y Z 9wx yz9)0Key CharacterTG122x.book Page 16 Wednesday, September 29, 2010 2:13 PM
Shared Phonebook17For assistance, please visit http://www.panasonic.com/helpEditing entries1Find the desired entry (page 16). s {MENU}2{r}: “Edit” s {OK}3Edit the name if necessary (16 characters max.; page 16). s {OK}4Edit the phone number if necessary (24 digits max.). s {OK}5{r}: “Save” s {OK} s {OFF}Erasing entries1Find the desired entry (page 16).2{CLEAR}3{r}: “Yes” s {OK} s {OFF}Chain dialThis feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.1During an outside call, press {k}.2{r}: Select the desired entry.3Press {OK} to dial the number.Note:LWhen storing a calling card access number and your PIN in the phonebook as one phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 13).LIf you have rotary/pulse service, you need to press * (TONE) before pressing {k} in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial (page 16).TG122x.book Page 17 Wednesday, September 29, 2010 2:13 PM
Programming18For assistance, please visit http://www.panasonic.com/helpProgrammable settingsYou can customize the unit by programming the following features using the handset.Programming by scrolling through the display menus1{MENU}2Press {V} or {^} to select the desired main menu. s {OK}3Press {V} or {^} to select the desired item in sub-menu 1. s {OK}LIn some cases, you may need to select from sub-menu 2. s {OK}4Press {V} or {^} to select the desired setting. s {OK}LThis step may vary depending on the feature being programmed.LTo exit the operation, press {OFF}.Note:LIn the following table, < > indicates the default settings.Main menu Sub-menu 1 Sub-menu 2 PageCaller list ––21Answering device Play new msg.(msg.: message)–24Play all msg. –24Erase all msg.*1 –25, 25Greeting Record greeting*1 23Check greeting 24Pre-recorded*1 24Settings Remote code*1 <111>25Ring count*1<4 rings>26Recording time*1<3 min>27Screen call <On>23Voice prompt*1<English>11Answer on*1 –23Answer off*1 –23Intercom ––29Ph.book settings(Ph.book: phonebook)Add new entry*1 –16TG122x.book Page 18 Wednesday, September 29, 2010 2:13 PM
Programming19For assistance, please visit http://www.panasonic.com/help*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.*2 Ringer volume cannot be turned off for intercom calls and paging.*3 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers.*4 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.*5 The preset melodies in this product are used with permission of © 2007 Copyrights Vision Inc.*6 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing {FLASH} fails to pick up the waiting call.*7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones.*8 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.*9 The handset can display the Internet address where you can download the operating instructions or get further information for this product, using your computer.Initial setting Ringer settings Ringer volume*2<Level 6>–Ringer tone*3, *4, *5 <Tone 1>–Display settings Change language<English>11Contrast <Level 3> –Set tel line Set dial mode*1<Tone>11Set flash time*1, *6<700 ms>14VM tone detect*1<On>28Call sharing*1<On>–14Registration HS registration(HS: handset)20Deregistration 20Key tone*7 <On>––Auto talk*8 <Off>–13Caller ID edit <On>–22Date and time*1 ––11Customer support*9 –––Main menu Sub-menu 1 Sub-menu 2 PageTG122x.book Page 19 Wednesday, September 29, 2010 2:13 PM
Programming20For assistance, please visit http://www.panasonic.com/helpRegistering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered to the base unit.Important:LSee page 4 for information on the available model.Registering a handset to the base unitThe supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset.1Handset:{MENU}2{r}: “Initial setting” s {OK}3{r}: “Registration” s {OK}4{r}: “HS registration” s {OK}5Base unit:Press and hold {LOCATOR} for about 5 seconds until the registration tone sounds.LIf all registered handsets start ringing, press the same button to stop. Then repeat this step.LThe next step must be completed within 90 seconds.6Handset:Press {OK}, then wait until a long beep sounds.Note:LWhile registering, “Base in registering mode” is displayed on all registered handsets.LWhen you purchase an additional handset, refer to the additional handset’s installation manual for registration.Deregistering a handsetA handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system.1{MENU}2{r}: “Initial setting” s {OK}3{r}: “Registration” s {OK}4{r}: “Deregistration” s {OK}5335 s {OK}6Select the handset(s) you want to cancel by pressing the desired handset number (1-6). s {OK}LThe selected handset number(s) flashes.LTo undo a selection, press the handset number again. The number stops flashing.7{r}: “Yes” s {OK}8{OFF}TG122x.book Page 20 Wednesday, September 29, 2010 2:13 PM
Caller ID Service21For assistance, please visit http://www.panasonic.com/helpUsing Caller ID serviceImportant:LThis unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.Caller ID featuresWhen an outside call is being received, the caller’s name and phone number are displayed.Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.LIf the unit cannot receive caller information, the following is displayed:–“Out of area”: The caller dials from an area which does not provide a Caller ID service.–“Private caller”: The caller requests not to send caller information.–“Long distance”: The caller makes a long distance call.LIf the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier.Missed callsIf a call is not answered, the unit treats it as a missed call. The display shows “Missed call”. This lets you know if you should view the caller list to see who called while you were away.Note:LEven when there are unviewed missed calls, “Missed call” disappears from the standby display if the following operation is performed by one of the registered handsets:– Being replaced on the base unit or charger.– Pressing {OFF}.Phonebook name displayWhen caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.Caller listImportant:LOnly 1 person can access the caller list at a time.LMake sure the unit’s date and time setting is correct (page 11).Viewing the caller list and calling back1{<} CID2Press {V} to search from the most recent call, or {^} to search from the oldest call.LIf > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return to the previous screen, press {<}.3To call back, press {C}.To exit, press {OFF}.Note:LIf the entry has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset.Editing a caller’s phone number before calling backYou can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.1{<} CID2{r}: Select the desired entry.3{MENU} s {r}: “Edit & Save” s {OK}4Press {MENU} repeatedly until the phone number is shown in the desired format.1Local phone numberExample: 321-55552Area code – Local phone numberExample: 555-321-5555TG122x.book Page 21 Wednesday, September 29, 2010 2:13 PM
Caller ID Service22For assistance, please visit http://www.panasonic.com/help5{C}Caller ID number auto edit featureOnce you call back an edited number, the handset which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the handset as follows:– When the call is being received, the Caller ID number is displayed in the same format as the edited number.– After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list.For example, you can use this feature to set the handset to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code.To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically.This feature can be set for each handset (page 19). The default setting is “On”.Note:LPhone numbers from the 4 most recently edited area codes are automatically edited.LIf you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.Erasing selected caller information1{<} CID2{r}: Select the desired entry.3{CLEAR} s {r}: “Yes” s {OK} s {OFF}Erasing all caller information1{<} CID2{r}: Select the desired entry. s {OK}3{r}: “Erase all” s {OK}4{r}: “Yes” s {OK} s {OFF}Storing caller information to the phonebook1{<} CID2{r}: Select the desired entry. s {MENU}3{r}: “Edit & Save” s {OK}LTo edit the number, press {MENU} repeatedly until the phone number is shown in the desired format.4{MUTE}5Continue from step 3, “Editing entries”, page 17.31 – Area code – Local phone numberExample: 1-555-321-5555TG122x.book Page 22 Wednesday, September 29, 2010 2:13 PM
Answering System23For assistance, please visit http://www.panasonic.com/helpAnswering systemThe answering system can answer and record calls for you when you are unavailable to answer the phone.Important:LOnly 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.LWhen callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 11).Memory capacity (including your greeting message)The total recording capacity is about 18 minutes. A maximum of 64 messages can be recorded.Note:LWhen message memory becomes full:–“Messages full” is shown on the handset display.– The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering system is turned on.– If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.Turning the answering system on/offPress {ANSWER ON/OFF} to turn on/off the answering system.1{MENU}2{r}: “Answering device” s {OK}3{r}: “Answer on” or “Answer off” s {OK} s {OFF}Note for base unit and handset:LWhen the answering system is turned on, the ANSWER ON/OFF indicator on the base unit lights up.Call screeningWhile a caller is leaving a message, you can listen to the call through the handset’s speaker. To adjust the speaker volume, press {^} or {V} repeatedly. You can answer the call by pressing {C} on the handset. Call screening can be set for each handset. The default setting is “On”.1{MENU}2{r}: “Answering device” s {OK}3{r}: “Settings” s {OK}4{r}: “Screen call” s {OK}5{r}: Select the desired setting. s {OK} s {OFF}Greeting messageWhen the unit answers a call, a greeting message is played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greeting message1{MENU}2{r}: “Answering device” s {OK}3{r}: “Greeting” s {OK}4{r}: “Record greeting” s {OK}5{r}: “Yes” s {OK}6After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.).Base unitHandsetTG122x.book Page 23 Wednesday, September 29, 2010 2:13 PM
Answering System24For assistance, please visit http://www.panasonic.com/help7Press {OK} to stop recording.8{OFF}Using a pre-recorded greeting messageIf you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.Resetting to a pre-recorded greeting messageIf you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.1{MENU}2{r}: “Answering device” s {OK}3{r}: “Greeting” s {OK}4{r}: “Pre-recorded” s {OK}5{OK} s {OFF}Playing back the greeting message1{MENU}2{r}: “Answering device” s {OK}3{r}: “Greeting” s {OK}4{r}: “Check greeting” s {OK}5{OFF}Listening to messages using the base unitWhen new messages have been recorded, {6} on the base unit flashes.Press {6}.LIf new messages have been recorded, the base unit plays back new messages.LIf there are no new messages, the base unit plays back all messages.Operating the answering system during playback*1 If pressed within the first 5 seconds of a message, the previous message is played.Erasing all messagesPress {ERASE} 2 times while the unit is not in use.Listening to messages using the handsetWhen new messages have been recorded “New message” is displayed.1{MENU}2{r}: “Answering device” s {OK}3{r}: “Play new msg.” or “Play all msg.” s {OK}4When finished, press {OFF}.Note:LTo switch to the receiver, press {C}.Operating the answering system{MENU} s {r}: “Answering device” s {OK}Key Operation{^} or {V} Adjust the speaker volume{7}Repeat message*1{8}Skip message{■} (STOP) Stop playback{ERASE}Erase currently playing messageKey Operation{^} or {V} Adjust the receiver/speaker volume (during playback)TG122x.book Page 24 Wednesday, September 29, 2010 2:13 PM
Answering System25For assistance, please visit http://www.panasonic.com/help*1 If pressed within the first 5 seconds of a message, the previous message is played.*2 To resume playback:{r}: “Playback” s {OK}*3 You can also erase as follows:{CLEAR} s {r}: “Yes” s {OK}*4 You can also erase as follows:{MENU} s {r}: “Erase all” s {OK} s {r}: “Yes” s {OK}Calling back (Caller ID subscribers only)If caller information is received for the call, you can call the caller back while listening to a message.1Press {MENU} during playback.2{r}: “Edit & Call” s {OK}LTo edit the number before calling back, press {MENU} repeatedly until the phone number is shown in the desired format (page 21).3{C}Erasing all messages1{MENU}2{r}: “Answering device” s {OK}3{r}: “Erase all msg.” s {OK}4{r}: “Yes” s {OK} s {OFF}Remote operationUsing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations.Remote access codeA 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”.Important:LTo prevent unauthorized access to this product, we recommend that you regularly change the remote code.1{MENU}2{r}: “Answering device” s {OK}3{r}: “Settings” s {OK}4{r}: “Remote code” s {OK}5Enter the desired 3-digit remote access code.6{OK} s {OFF}Deactivating remote operationPress {*} in step 5 on “Remote access code”, page 25.LThe entered remote access code is deleted.1 or {<}Repeat message (during playback)*12 or {>}Skip message (during playback)3Enter the “Settings” menu4Play new messages5Play all messages6Play greeting message76 Record greeting message8Turn answering system on{MENU}Pause message*29Stop recordingStop playback)Turn answering system off*4*3 Erase currently playing message *5*4 Erase all messages*6Reset to a pre-recorded greeting messageKey OperationTG122x.book Page 25 Wednesday, September 29, 2010 2:13 PM
Answering System26For assistance, please visit http://www.panasonic.com/helpUsing the answering system remotely1Dial your phone number from a touch-tone phone.2After the greeting message starts, enter your remote access code.3Follow the voice guidance prompts as necessary or control the unit using remote commands (page 26).4When finished, hang up.Voice guidance■When the English voice guidance is selectedDuring remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations.■When the Spanish voice guidance is selectedTo start the voice guidance, press 9. The voice guidance announces the available remote commands (page 26).Note:LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.Remote commandsYou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.*1 If pressed within the first 5 seconds of a message, the previous message is played.*2 For English voice guidance only*3 For Spanish voice guidance onlyTurning on the answering system remotelyIf the answering system is off, you can turn it on remotely.1Dial your phone number from a touch-tone phone.2Let the phone ring 15 times.LA long beep is heard.3Enter your remote access code within 10 seconds after the long beep.LThe greeting message is played back.LYou can either hang up, or enter your remote access code again and begin remote operation (page 25).Answering system settingsNumber of rings before the unit answers a callYou can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”.The default setting is “4 rings”.“Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 25), you know that there are no new messages when the Key Operation1Repeat message(during playback)*12Skip message(during playback)4Play new messages5Play all messages9Stop playback*2Start voice guidance*3)Turn answering system off*4Erase currently playing message*5Erase all messages*( End remote operation(or hang up)Key OperationTG122x.book Page 26 Wednesday, September 29, 2010 2:13 PM
Answering System27For assistance, please visit http://www.panasonic.com/helpphone rings for the 3rd time. You can then hang up without being charged for the call.1{MENU}2{r}: “Answering device” s {OK}3{r}: “Settings” s {OK}4{r}: “Ring count” s {OK}5{r}: Select the desired setting. s {OK} s {OFF}For voice mail service subscribersIf you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following:LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 23).LTo use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/telephone company to deactivate your voice mail service.If your service provider/telephone company cannot do this:– Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting.– Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company.Caller’s recording timeYou can change the maximum message recording time allowed for each caller. The default setting is “3 min”.1{MENU}2{r}: “Answering device” s {OK}3{r}: “Settings” s {OK}4{r}: “Recording time” s {OK}5{r}: Select the desired setting. s {OK} s {OFF}TG122x.book Page 27 Wednesday, September 29, 2010 2:13 PM
Voice Mail Service28For assistance, please visit http://www.panasonic.com/helpVoice mail serviceVoice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service.Important:LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 23). For details, see page 27.Voice mail (VM) tone detectionYour service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C}, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded.Turn this feature off when:– You do not subscribe to voice mail service.– Your service provider/telephone company does not send voice mail tones.– Your phone is connected to a PBX.If you are not sure which setting is required, contact your service provider/telephone company.Turning VM tone detection on/offThe default setting is “On”.1{MENU}2{r}: “Initial setting” s {OK}3{r}: “Set tel line” s {OK}4{r}: “VM tone detect” s {OK}5{r}: Select the desired setting. s {OK} s {OFF}Voice mail message indicationWhen you have new voice mail messages, “New Voice Mail” is displayed on the handset if message indication service is available.In order to listen to your voice mail messages, you must dial the voice mail access number of your service provider/telephone company.Note:LIf the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding ( until the handset beeps.LIf your voice mail service uses voice mail tones and a message is over 3 minutes long, the handset may not indicate new messages.TG122x.book Page 28 Wednesday, September 29, 2010 2:13 PM
Intercom/Locator29For assistance, please visit http://www.panasonic.com/helpIntercomIntercom calls can be made between handsets.Note:LIf you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}.LWhen paging a handset, the paged handset beeps for 1 minute.Making an intercom call1{MENU}2{r}: “Intercom” s {OK}3Select the handset you want to page by pressing the desired handset number (1 - 6).LTo stop paging, press {OFF}.4When you finish talking, press {OFF}.Answering an intercom call1Press {C} to answer the page.2When you finish talking, press {OFF}.Handset locatorYou can locate a misplaced handset by paging it.1Base unit: {LOCATOR}LAll registered handsets beep for 1 minute.2To stop paging:Base unit: Press {LOCATOR}.Handset: Press {OFF}.Transferring calls, conference callsOutside calls can be transferred or a conference call with an outside party can be made between 2 handsets.1During an outside call, press {MENU}.2{r}: “Intercom” s {OK}3Select the handset you want to page by pressing the desired handset number (1 - 6).4Wait for the paged party to answer.LIf the paged party does not answer, press {C} to return to the outside call.5To complete the transfer:Press {OFF}.LThe outside call is being routed to the destination unit.To establish a conference call:Press {MENU}. s{r}: “Conference” s {OK}LTo leave the conference, press {OFF}. The other 2 parties can continue the conversation.LTo put the outside call on hold, press {MENU}. s{r}: “Hold” s {OK}To resume the conference, press {MENU}. s{r}: “Conference” s {OK}Answering a transferred callPress {C} to answer the page.TG122x.book Page 29 Wednesday, September 29, 2010 2:13 PM
Useful Information30For assistance, please visit http://www.panasonic.com/helpWall mounting (Charger only)Drive the screws (not supplied) into the wall.Note:LMake sure that the wall and the fixing method are strong enough to support the weight of the unit.25.4 mm(1 inch)ScrewsHooksTG122x.book Page 30 Wednesday, September 29, 2010 2:13 PM
Useful Information31For assistance, please visit http://www.panasonic.com/helpError messagesTroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.General useDisplay message Cause/solutionBusy LThe called unit is in use.LOther units are in use and the system is busy. Try again later.LThe handset you are using is too far from the base unit. Move closer and try again.LThere is no handset registered to the base unit matching the handset number you entered.Error!! LRecording was too short. Try again.No link to base. Reconnect main base AC adaptor.LThe handset has lost communication with the base unit. Move closer to the base unit and try again.LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset’s registration may have been canceled. Re-register the handset (page 20).Problem Cause/solutionThe handset does not turn on even after installing charged batteries.LPlace the handset on the base unit or charger to turn on the handset.The unit does not work. LMake sure the batteries are installed correctly (page 8).LFully charge the batteries (page 8).LCheck the connections (page 8).LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset has not been registered to the base unit. Register the handset (page 20).TG122x.book Page 31 Wednesday, September 29, 2010 2:13 PM
Useful Information32For assistance, please visit http://www.panasonic.com/helpProgrammable settingsBattery rechargeMaking/answering calls, intercomI cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.LDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.Problem Cause/solutionThe display is in a language I cannot read.LChange the display language (page 11).I cannot register a handset to a base unit.LThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 20).Problem Cause/solutionThe handset beeps and/or 7 flashes.LBattery charge is low. Fully charge the batteries (page 8).I fully charged the batteries, but 7 still flashes or the operating time seems to be shorter.LClean the battery ends (S, T) and the charge contacts with a dry cloth and charge again.LIt is time to replace the batteries (page 8).Problem Cause/solutionw is flashing. LThe handset is too far from the base unit. Move closer.LThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.LThe handset is not registered to the base unit. Register it (page 20).Noise is heard, sound cuts in and out.LYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.LMove closer to the base unit.LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.Problem Cause/solutionTG122x.book Page 32 Wednesday, September 29, 2010 2:13 PM
Useful Information33For assistance, please visit http://www.panasonic.com/helpCaller IDThe handset does not ring. LThe ringer volume is turned off. Adjust the ringer volume (page 19).The base unit does not ring. LThe ringer volume is turned off. Adjust the ringer volume (page 14).I cannot make a call. LThe dialing mode may be set incorrectly. Change the setting (page 11).LThe handset is too far from the base unit. Move closer and try again.I cannot make long distance calls.LMake sure that you have long distance service.Problem Cause/solutionCaller information is not displayed.LYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.LIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.LThe name display service may not be available in some areas. Contact your service provider/telephone company for details.LOther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.Caller information is displayed late.LDepending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later.LMove closer to the base unit.The caller list/incoming phone numbers are not edited automatically.LThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 19).LYou need to call back the edited number to activate Caller ID number auto edit.I cannot dial the phone number edited in the caller list.LThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 21).Problem Cause/solutionTG122x.book Page 33 Wednesday, September 29, 2010 2:13 PM
Useful Information34For assistance, please visit http://www.panasonic.com/helpAnswering systemLiquid damageCaution:LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.The 2nd caller’s information is not displayed during an outside call.LIn order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).Problem Cause/solutionThe unit does not record new messages.LThe answering system is turned off. Turn it on (page 23).LThe message memory is full. Erase unnecessary messages (page 24).LIf you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 27).I cannot operate the answering system.LSomeone is using the unit. Wait for the other user to finish.LA caller is leaving a message. Wait for the caller to finish.LThe handset is too far from the base unit. Move closer.I cannot operate the answering system remotely.LThe remote access code is not set. Set the remote access code (page 25).LYou are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 25).LPress each key firmly.LThe answering system is turned off. Turn it on (page 26).Problem Cause/solutionLiquid or other form of moisture has entered the handset/base unit.LDisconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.Problem Cause/solutionTG122x.book Page 34 Wednesday, September 29, 2010 2:13 PM
Useful Information35For assistance, please visit http://www.panasonic.com/helpFCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No.............(found on the bottom of the unit)L Ringer Equivalence No. (REN).......0.1BA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company mayrequest that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off-peak hours, such as early morning or late evenings.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. TG122x.book Page 35 Wednesday, September 29, 2010 2:13 PM
Useful Information36For assistance, please visit http://www.panasonic.com/helpNOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference.FCC RF Exposure Warning:L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in conjunction with any other antenna or transmitter.L For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements.NoticeL FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants.TCompatible withHearing Aid T-CoilTIA-1083TG122x.book Page 36 Wednesday, September 29, 2010 2:13 PM
Guía Rápida Española37Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)Guía Rápida EspañolaTG122x.book Page 37 Wednesday, September 29, 2010 2:13 PM
Guía Rápida Española38Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)TG122x.book Page 38 Wednesday, September 29, 2010 2:13 PM
Guía Rápida Española39Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)TG122x.book Page 39 Wednesday, September 29, 2010 2:13 PM
Guía Rápida Española40Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)TG122x.book Page 40 Wednesday, September 29, 2010 2:13 PM
Appendix41For assistance, please visit http://www.panasonic.com/helpCustomer servicesCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/helpor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic Service and Technology Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)Accessory Purchases (United States and Puerto Rico)TG122x.book Page 41 Wednesday, September 29, 2010 2:13 PM
Appendix42For assistance, please visit http://www.panasonic.com/helpWarranty (For United States and Puerto Rico)PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to: PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503panacare@us.panasonic.comWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.Panasonic Telephone Products Limited WarrantyShip-In ServiceTG122x.book Page 42 Wednesday, September 29, 2010 2:13 PM
Appendix43For assistance, please visit http://www.panasonic.com/helpLimited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.L Carefully pack your unit, preferably in the original carton.L Attach a letter, detailing the symptom.L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.When you ship the productTG122x.book Page 43 Wednesday, September 29, 2010 2:13 PM
Index44Index# 4-way conference: 14A Additional handset: 20Answering calls: 13Answering systemCall screening: 23Erasing messages: 24, 25, 26Greeting message: 23Listening to messages: 24, 26Number of rings: 26Recording time: 27Remote access code: 25Remote operation: 25Ring count: 26Toll saver: 26Turning on/off: 23, 25, 26Auto talk: 13B Battery: 8, 9Booster (Clarity booster): 14C Caller ID number auto edit: 22Caller ID service: 21Caller list: 21Caller list edit: 21Call share: 14Call waiting: 14Call Waiting Caller ID: 14Chain dial: 17CID (Caller ID): 21Conference calls: 29Customer support: 19D Date and time: 11Dialing mode: 11DisplayContrast: 19Language: 11E Eco mode: 9Error messages: 31F Flash: 14H HandsetDeregistration: 20Locator: 29Registration: 20Hold: 14I Intercom: 29K Key tone: 19M Making calls: 13Missed calls: 21Mute: 14P Pause: 13Phonebook: 16Power failure: 9R Redialing: 13Ringer tone: 19Rotary/pulse service: 14S SP-PHONE (Speakerphone): 13T Temporary tone dialing: 14Transferring calls: 29Troubleshooting: 31TTY: 41V VM (Voice mail): 28Voice guidance language: 11Voice mail: 27, 28VolumeReceiver: 13Ringer (Base unit): 14Ringer (Handset): 13Speaker: 13W Wall mounting: 30TG122x.book Page 44 Wednesday, September 29, 2010 2:13 PM
Notes45TG122x.book Page 45 Wednesday, September 29, 2010 2:13 PM
Notes46TG122x.book Page 46 Wednesday, September 29, 2010 2:13 PM
Notes47TG122x.book Page 47 Wednesday, September 29, 2010 2:13 PM
PNQX3113ZA CC1110DG0 (A)For your future referenceWe recommend keeping a record of the following information to assist with any repair under warranty.© Panasonic System Networks Co., Ltd. 2010Serial No. Date of purchase(found on the bottom of the base unit)Name and address of dealer1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected.3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)4 Read troubleshooting page in the Operating Instructions.If your product is not working properly. . .IMPORTANT!Visit our Web site: http://www.panasonic.com/helpLFAQ and troubleshooting hints are available.Attach your purchase receipt here.One Panasonic Way, Secaucus, New Jersey 07094Printed in ChinaTG122x.book Page 48 Wednesday, September 29, 2010 2:13 PM

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