Panasonic of North America 96NKX-TG4771 DECT 6.0 Base User Manual Operating Instructions English

Panasonic Corporation of North America DECT 6.0 Base Operating Instructions English

user manual

Operating InstructionsDigital Corded/Cordless Answering System Model shown is KX-TG4771.Model No. KX-TG4771KX-TG4772KX-TG242SKKX-TG4773KX-TG243SKBefore initial use, see “Getting Started” onpage 8.Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them for futurereference.Consulte “Guía Rápida Española”, página 47.For assistance, visit our Web site: http://www.panasonic.com/help for customers in theU.S.A. or Puerto Rico.Please register your product: http://www.panasonic.com/prodregTG477x(en-en)_1109_ver012.pdf 1 2011/11/09 18:28:01
IntroductionModel composition ..............................................3Accessory information ........................................3Important InformationFor your safety ....................................................5Important safety instructions ...............................6For best performance .........................................6Other information ................................................6Specifications ......................................................6Getting StartedSetting up ............................................................8Note when setting up ..........................................9Intelligent eco mode ............................................9Controls ............................................................10Belt clip .............................................................11Display ..............................................................11Initial settings ....................................................12Making/Answering CallsMaking calls ......................................................13Answering calls .................................................14Useful features during a call .............................14Shared PhonebookShared phonebook ...........................................17ProgrammingProgrammable settings .....................................20Special programming ........................................25Registering a unit ..............................................26Caller ID ServiceUsing Caller ID service .....................................28Caller list ...........................................................29Answering SystemAnswering system .............................................31Turning the answering system on/off ................31Greeting message ............................................31Listening to messages using the baseunit ....................................................................32Listening to messages using thehandset .............................................................32Remote operation .............................................33Answering system settings ...............................34Voice Mail ServiceVoice mail service .............................................36Intercom/LocatorIntercom ............................................................38Handset locator .................................................38Transferring calls, conference calls ..................38Useful InformationWall mounting ...................................................40Error messages ................................................41Troubleshooting ................................................41FCC and other information ...............................45Guía Rápida EspañolaGuía Rápida Española ......................................47AppendixCustomer services ............................................51Warranty (For United States and PuertoRico) .................................................................52IndexIndex..................................................................542Table of ContentsTG477x(en-en)_1109_ver012.pdf 2 2011/11/09 18:28:01
Model compositionSeries Model No. Base unit HandsetPart No. Part No. QuantityKX-TG4771 series KX-TG4771 KX-TG4771 KX-TGA470 1KX-TG4772 KX-TG4771 KX-TGA470 2KX-TG242SK KX-TG4771 KX-TGA470 2KX-TG4773 KX-TG4771 KX-TGA470 3KX-TG243SK KX-TG4771 KX-TGA470 3Accessory informationSupplied accessoriesNo. Accessory item/Order numberQuantityKX-TG4771 KX-TG4772KX-TG242SKKX-TG4773KX-TG243SKAAC adaptor/PNLV226Z 2 3 4BTelephone line cord/PQJA10075Z 1 1 1CDesk stand/Wall mounting adaptor*1/PNKL1037Z11 1 1DCorded handset/PNLXP1005Z 1 1 1ECorded handset cord/PQJA212V 1 1 1FRechargeable batteries/HHR-4DPA 2 4 6GHandset cover*2/PNYNTGA470BR 1 2 3HBelt clip/PNKE1132Z1 1 2 3ICharger/PNLC1029ZB 1 2 3*1 The desk stand/wall mounting adaptor comes attached to the base unit.*2 The handset cover comes attached to the handset.A B C D E F GH IFor assistance, please visit http://www.panasonic.com/help 3IntroductionTG477x(en-en)_1109_ver012.pdf 3 2011/11/09 18:28:01
Additional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 51).Accessory item Order numberRechargeable batteries HHR-4DPA*1RTo order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handsetHeadset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430T-adaptor KX-J66Range extender KX-TGA405*2*1 Replacement batteries may have a different capacity from that of the supplied batteries.*2 By installing this unit, you can extend the range of your phone system to include areas wherereception was previously not available. This product can be purchased online. Please visit our Website: http://www.panasonic.com/RangeExtenderExpanding your phone systemOptional handset feature overviewHandset (optional): KX-TGA470You can expand your phone system by registering optionalhandsets (6 max.) to a single base unit.ROptional handsets may be a different color from that ofthe supplied handsets.4For assistance, please visit http://www.panasonic.com/helpIntroductionTG477x(en-en)_1109_ver012.pdf 4 2011/11/09 18:28:01
For your safetyTo prevent severe injury and loss of life/property, read thissection carefully before using the product to ensureproper and safe operation of your product.WARNINGPower connectionRUse only the power source marked on the product.RDo not overload power outlets and extension cords.This can result in the risk of fire or electric shock.RCompletely insert the AC adaptor/power plug into thepower outlet. Failure to do so may cause electric shockand/or excessive heat resulting in a fire.RRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, thenwiping with a dry cloth. Accumulated dust may causean insulation defect from moisture, etc. resulting in afire.RUnplug the product from power outlets if it emitssmoke, an abnormal smell, or makes an unusual noise.These conditions can cause fire or electric shock.Confirm that smoke has stopped emitting and contactthe Panasonic Call Center at 1-800-211-PANA(1-800-211-7262).RUnplug from power outlets and never touch the insideof the product if its casing has been broken open.RNever touch the plug with wet hands. Danger ofelectric shock exists.InstallationRTo prevent the risk of fire or electrical shock, do notexpose the product to rain or any type of moisture.RDo not place or use this product near automaticallycontrolled devices such as automatic doors and firealarms. Radio waves emitted from this product maycause such devices to malfunction resulting in anaccident.RDo not allow the AC adaptor or telephone line cord tobe excessively pulled, bent or placed under heavyobjects.Operating safeguardsRUnplug the product from power outlets before cleaning.Do not use liquid or aerosol cleaners.RDo not disassemble the product.RDo not spill liquids (detergents, cleansers, etc.) ontothe telephone line cord plug, or allow it to become wetat all. This may cause a fire. If the telephone line cordplug becomes wet, immediately pull it from thetelephone wall jack, and do not use.RDo not excessively pull the corded handset cord fromthe base unit. This may cause the base unit to fall,resulting in injury.MedicalRConsult the manufacturer of any personal medicaldevices, such as pacemakers or hearing aids, todetermine if they are adequately shielded from externalRF (radio frequency) energy. (The product operates inthe frequency range of 1.92 GHz to 1.93 GHz, and theRF transmission power is 115 mW (max.).)RDo not use the product in health care facilities if anyregulations posted in the area instruct you not to do so.Hospitals or health care facilities may be usingequipment that could be sensitive to external RFenergy.CAUTIONInstallation and locationRNever install telephone wiring during an electricalstorm.RNever install telephone line jacks in wet locationsunless the jack is specifically designed for wetlocations.RNever touch uninsulated telephone wires or terminalsunless the telephone line has been disconnected at thenetwork interface.RUse caution when installing or modifying telephonelines.RThe AC adaptor is used as the main disconnect device.Ensure that the AC outlet is installed near the productand is easily accessible.RThis cordless handset is unable to make calls when:– the handset batteries need recharging or have failed.– there is a power failure.BatteryRWe recommend using the batteries noted on page 4.USE ONLY rechargeable Ni-MH batteries AAA(R03) size.RDo not mix old and new batteries.RDo not open or mutilate the batteries. Releasedelectrolyte from the batteries is corrosive and maycause burns or injury to the eyes or skin. Theelectrolyte is toxic and may be harmful if swallowed.RExercise care when handling the batteries. Do notallow conductive materials such as rings, bracelets, orkeys to touch the batteries, otherwise a short circuitmay cause the batteries and/or the conductive materialto overheat and cause burns.RCharge the batteries provided with or identified for usewith this product only, in accordance with theinstructions and limitations specified in this manual.ROnly use a compatible charger to charge the batteries.Do not tamper with the charger. Failure to follow theseinstructions may cause the batteries to swell orexplode.Attention:A nickel metal hydride battery that is recyclable powersthe product you have purchased.Please call 1-800-8-BATTERY (1-800-822-8837) forinformation on how to recycle this battery.For assistance, please visit http://www.panasonic.com/help 5Important InformationTG477x(en-en)_1109_ver012.pdf 5 2011/11/09 18:28:01
Important safety instructionsWhen using your product, basic safety precautions shouldalways be followed to reduce the risk of fire, electricshock, and injury to persons, including the following:1. Do not use this product near water for example, neara bathtub, washbowl, kitchen sink, or laundry tub, in awet basement or near a swimming pool.2. Avoid using a telephone (other than a cordless type)during an electrical storm. There may be a remote riskof electric shock from lightning.3. Do not use the telephone to report a gas leak in thevicinity of the leak.4. Use only the power cord and batteries indicated in thismanual. Do not dispose of batteries in a fire. Theymay explode. Check with local codes for possiblespecial disposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonic units useradio waves to communicate with each other.RFor maximum coverage and noise-freecommunications, place your base unit:– at a convenient, high, and central location with noobstructions between the cordless handset andbase unit in an indoor environment.– away from electronic appliances such as TVs,radios, personal computers, wireless devices, orother phones.– facing away from radio frequency transmitters, suchas external antennas of mobile phone cell stations.(Avoid putting the base unit on a bay window ornear a window.)RCoverage and voice quality depends on the localenvironmental conditions.RIf the reception for a base unit location is notsatisfactory, move the base unit to another location forbetter reception.EnvironmentRKeep the product away from electrical noise generatingdevices, such as fluorescent lamps and motors.RThe product should be kept free from excessivesmoke, dust, high temperature, and vibration.RThe product should not be exposed to direct sunlight.RDo not place heavy objects on top of the product.RWhen you leave the product unused for a long periodof time, unplug the product from the power outlet.RThe product should be kept away from heat sourcessuch as heaters, kitchen stoves, etc. It should not beplaced in rooms where the temperature is less than0 °C (32 °F) or greater than 40 °C (104 °F). Dampbasements should also be avoided.RThe maximum calling distance may be shortened whenthe product is used in the following places: Nearobstacles such as hills, tunnels, underground, nearmetal objects such as wire fences, etc.ROperating the product near electrical appliances maycause interference. Move away from the electricalappliances.Routine careRWipe the outer surface of the product with a softmoist cloth.RDo not use benzine, thinner, or any abrasive powder.Other informationCAUTION: Risk of explosion if battery is replaced by anincorrect type. Dispose of used batteries according to theinstructions.Notice for product disposal, transfer, or returnRThis product can store your private/confidentialinformation. To protect your privacy/confidentiality, werecommend that you erase information such asphonebook or caller list entries from the memorybefore you dispose of, transfer, or return the product.NoticeSpecificationsRStandard:DECT 6.0 (Digital Enhanced CordlessTelecommunications 6.0)RFrequency range:1.92 GHz to 1.93 GHzRRF transmission power:115 mW (max.)RPower source:120 V AC, 60 HzRPower consumption:Base unit:Standby: Approx. 0.9 WMaximum: Approx. 1.5 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 2.0 W6For assistance, please visit http://www.panasonic.com/helpImportant InformationTG477x(en-en)_1109_ver012.pdf 6 2011/11/09 18:28:01
ROperating conditions:0 °C – 40 °C(32 °F – 104 °F), 20 % – 80 % relative airhumidity (dry)Note:RDesign and specifications are subject to changewithout notice.RThe illustrations in these instructions may vary slightlyfrom the actual product.For assistance, please visit http://www.panasonic.com/help 7Important InformationTG477x(en-en)_1109_ver012.pdf 7 2011/11/09 18:28:02
Setting upConnectionsRUse only the supplied Panasonic AC adaptorPNLV226.nBase unitCorrect*DSL/ADSL filter (not supplied) is required if you“Click”“Click”“Click”have DSL/ADSL service.IncorrectPress plug firmly.HookTo power outletDSL/ADSL filter*To single-line telephone jack (RJ11C)nChargerTo power outletHooksBattery installationRUSE ONLY Ni-MH batteries AAA (R03) size.RDo NOT use Alkaline/Manganese/Ni-Cdbatteries.RConfirm correct polarities ( , ).Rechargeable Ni-MH ONLYRWhen the date and time setting is displayed,see page 12.Battery chargingCharge for about 7 hours.RWhen the batteries are fully charged, “Fullycharged” is displayed.Confirm “Charging” is displayed. 8For assistance, please visit http://www.panasonic.com/help Getting StartedTG477x(en-en)_1109_ver012.pdf 8 2011/11/09 18:28:02
Note when setting upNote for connectionsRThe AC adaptor must remain connected at alltimes. (It is normal for the adaptor to feel warmduring use.)RThe AC adaptor should be connected to avertically oriented or floor-mounted AC outlet.Do not connect the AC adaptor to aceiling-mounted AC outlet, as the weight of theadaptor may cause it to become disconnected.During a power failureThe base unit will work as a standard telephoneusing power from the telephone line, so you canmake and answer outside calls with the cordedhandset. However, this operation may not workproperly depending on area or telephone line’scondition. The base unit speakerphone and thecordless handset will not function during a powerfailure.Note for battery installationRUse the supplied rechargeable batteries. Forreplacement, we recommend using thePanasonic rechargeable batteries noted onpage 4, 5.RWipe the battery ends ( , ) with a dry cloth.RAvoid touching the battery ends ( , ) or theunit contacts.Note for battery chargingRIt is normal for the handset to feel warm duringcharging.RClean the charge contacts of the handset andcharger with a soft and dry cloth once a month.Before cleaning the unit, disconnect from poweroutlets and any telephone line cords. Cleanmore often if the unit is exposed to grease, dust,or high humidity.Battery levelIcon Battery levelHighMediumLowNeeds charging.EmptyPanasonic Ni-MH battery performance(supplied batteries)Operation Operating timeIn continuous use 13 hours max.*1Not in use (standby) 11 days max.*1*1 If Eco mode is on.Note:RActual battery performance depends on usageand ambient environment.REven after the batteries are fully charged, thehandset can be left on the charger without anyill effect on the batteries.RThe battery level may not be displayed correctlyafter you replace the batteries. In this case,place the handset on the charger and let itcharge for at least 7 hours.Intelligent eco modeThis feature automatically reduces handset powerconsumption by suppressing handset transmissionpower when the handset is close to the base unit.RWhen this feature is activated, is displayed.REco mode is turned off when the clarity boosteris activated (page 15).For assistance, please visit http://www.panasonic.com/help 9Getting Started TG477x(en-en)_1109_ver012.pdf 9 2011/11/09 18:28:02
ControlsBase unitAB DEFEGACVOL.JKHILMNOPBCorded handsetReceiverSpeakerDisplayMicrophoneDial keypad (*: TONE)Desk stand/Wall mounting adaptorRThe adaptor is a removable attachment fordesk stand or wall mounting use(page 40).MHOLDNMREDIALN MPAUSENMFLASHN MCALL WAITNMSP-PHONEN (Speakerphone)SP-PHONE indicatorMERASENMANSWER ON/OFFNANSWER ON/OFF indicatorMLOCATORN MINTERCOMNMnN (STOP) (EXIT)M N (PLAY)Message indicatornControl type Soft keysThe base unit features 3 soft keys. By pressinga soft key, you can select the feature showndirectly above it on the display. Navigator key–MDN, MCN, M N, or M N: Scroll throughvarious lists and items.– VOL. (MDN or MCN): Adjust the receiver orspeaker volume while talking.–M N/M N: Repeat/skip messages duringplayback.Handset ABADEIJKLHMBCFGRinger indicatorMessage indicatorSpeakerMjN/MkN (VOL.: Volume up/down)M N (SP-PHONE: Speakerphone)10 For assistance, please visit http://www.panasonic.com/help Getting StartedTG477x(en-en)_1109_ver012.pdf 10 2011/11/09 18:28:02
M N (TALK)Headset jackDial keypad (*: TONE)ReceiverDisplayMCALL WAITNMFLASHNMOFFNMicrophoneCharge contactsnControl type Soft keysThe handset features 3 soft keys. By pressinga soft key, you can select the feature showndirectly above it on the display. Navigator key–MDN, MCN, MFN, or MEN: Scroll through variouslists and items.– (Volume: MDN or MCN): Adjust the receiveror speaker volume while talking.–MFN CID (Caller ID): View the caller list.–MEN REDIAL: View the redial list.Belt clipn To attach n To removeDisplayBase unit display itemsItem MeaningRinger volume is off.(page 14)PRIV. Call sharing mode is off.(page 23)In use Answering system is beingused by a handset.Line in use Someone is using the line.“Greeting only” isselected as the caller’srecording time. In this case,the answering systemanswers calls with a greetingmessage and caller messagesare not recorded. (page 35)Handset display itemsItem MeaningWithin base unit rangeOut of base unit rangeThe line is in use.RWhen flashing:The call is put on hold.RWhen flashing rapidly: Anincoming call is now beingreceived.Eco mode is on. (page 9)Equalizer is set. (page 16)Speakerphone is on.(page 13)Ringer volume is off.(page 14)Silent mode is on. (page 25)Call sharing mode is off.(page 23)Alarm is on. (page 25)Handset numberBattery levelBlocked call (page 26)Clarity booster is on.(page 15)For assistance, please visit http://www.panasonic.com/help 11Getting Started TG477x(en-en)_1109_ver012.pdf 11 2011/11/09 18:28:02
Item MeaningIn use Answering system is beingused by the base unit oranother handset.Line in use Someone is using the line.Initial settingsnDirect command code:Programmable settings can be accessed bypressing MMENUN, # and then thecorresponding code on the dial keypad(page 20).Example: Press MMENUN#110.n Symbol meaning:Symbol MeaningExample:MbN: “Off”Press MCN or MDN to selectthe words in quotations.Date and timeImportant:RWhen you install the batteries for the first time,the handset may prompt you to set date andtime. First press MSELECTN, then proceed tostep 2.Handset1MMENUN#1012Enter the current month, date, and year byselecting 2 digits for each.Example: July 15, 201207 15 123MOKN4Enter the current hour and minute (12-hourclock format) by selecting 2 digits for each.Example: 9:3009 305MAM/PMN: Select “AM” or “PM”.6MSAVEN a MOFFNNote:RWhen English is selected as the displaylanguage, 12-hour clock format is used. WhenSpanish is selected, 24-hour clock format isused.RThe date and time may be incorrect after apower failure. In this case, set the date and timeagain.Display languageYou can select either “English” or “Español”as the display language. The default setting is“English”.Base unit / Handset1MMENUN#1102MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Base unit: MEXITNHandset: MOFFNVoice guidance languageYou can select either “English” or “Español”as the voice guidance language of the answeringsystem. The default setting is “English”.Handset1MMENUN#1122MbN: Select the desired setting.3MSAVEN a MOFFNDialing modeIf you cannot make calls, change this settingaccording to your telephone line service. Thedefault setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.Handset1MMENUN#1202MbN: Select the desired setting.3MSAVEN a MOFFN12 For assistance, please visit http://www.panasonic.com/help Getting StartedTG477x(en-en)_1109_ver012.pdf 12 2011/11/09 18:28:02
Making callsUsing the base unit1Dial the phone number.RTo correct a digit, press MCLEARN.2Lift the corded handset.3When you finish talking, place the cordedhandset on the cradle.Note:RYou can also dial the phone number after liftingthe corded handset.Using the speakerphone1During a conversation with the cordedhandset, press MSP-PHONEN to turn on thespeakerphone.RYou can place the corded handset on thecradle.RSpeak into the base unit microphone.RSpeak alternately with the other party.2When you finish talking, press MSP-PHONEN.Note:RFor best performance, use the speakerphone ina quiet environment.RTo switch to the receiver, lift the corded handset.Making a call using the redial listThe last 10 phone numbers dialed are stored inthe redial list (each 48 digits max.).1MREDIALN2MbN: Select the desired phone number.3Lift the corded handset.Erasing a number in the redial list1MREDIALN2MbN: Select the desired phone number. aMERASEN3MbN: “Yes” a MSELECTN4MEXITNUsing the handset1Lift the handset and dial the phone number.RTo correct a digit, press MCLEARN.2Press M N or MCALLN.3When you finish talking, press MOFFN or placethe handset on the charger.Using the speakerphone1Dial the phone number and press M N.RSpeak alternately with the other party.2When you finish talking, press MOFFN.Note:RFor best performance, use the speakerphone ina quiet environment.RTo switch back to the receiver, press MN/M N.Making a call using the redial listThe last 5 phone numbers dialed are stored in theredial list (each 48 digits max.).1MREDIALN or MEN REDIALRIf there is a new message in the voice mailor answering system, MREDIALN is notdisplayed.2MbN: Select the desired phone number.3MNErasing a number in the redial list1MREDIALN or MEN REDIAL2MbN: Select the desired phone number. aMERASEN3MbN: “Yes” a MSELECTN4MOFFNAdjusting the receiver or speakervolumeBase unitPress MDN or MCN repeatedly while talking.HandsetPress MjN or MkN repeatedly while talking.Note for handset:RThere are 5 volume levels (1 to 5) for thereceiver. When you change the receiver volumeto level 5 (maximum level), the volume returnsto level 4 (default) after you hang up.For assistance, please visit http://www.panasonic.com/help 13Making/Answering CallsTG477x(en-en)_1109_ver012.pdf 13 2011/11/09 18:28:02電気ご担当者様： Receiver volumeの初期値のご確認をお願いいたします。
Pause (for PBX/long distance serviceusers)A pause is sometimes required when making callsusing a PBX or long distance service. Whenstoring a calling card access number and/or PIN inthe phonebook, a pause is also needed(page 19).Example: If you need to dial the line accessnumber “9” when making outside calls with a PBX:Base unit / Handset19 a MPAUSEN2Dial the phone number.3Proceed with the operation for your unit.Base unit: Lift the corded handset.Handset: MNNote:RA 3.5 second pause is inserted each timeMPAUSEN is pressed.Answering callsUsing the base unitWhen a call is being received, the SP-PHONEindicator flashes rapidly.1Lift the corded handset or press MSP-PHONENwhen the unit rings.2When you finish talking, place the cordedhandset on the cradle. When thespeakerphone is used, press MSP-PHONEN.Using the handsetWhen a call is being received, the ringer indicatorflashes rapidly.1Lift the handset and press MN or M N whenthe unit rings.RYou can also answer the call by pressingany dial key from 0 to 9, *, or #. (Anykey answer feature)2When you finish talking, press MOFFN or placethe handset on the charger.Auto talkYou can answer calls simply by lifting the handsetoff the charger. You do not need to press MN.To turn this feature on, see page 23.Adjusting the ringer volumeBase unit / HandsetnWhile the unit is ringing for an incoming call:Proceed with the operation for your unit.Base unit: Press MDN or MCN repeatedly toselect the desired volume.RTo turn the ringer off, press and hold MCNuntil the unit beeps.Handset: Press MjN or MkN repeatedly toselect the desired volume.nProgramming the volume beforehand:1MMENUN#1602MbN: Select the desired volume. a MSAVEN3Proceed with the operation for your unit.Base unit: MEXITNHandset: MOFFNTemporary ringer offBase unit / HandsetWhile the unit is ringing for a call, you can turn theringer off temporarily by pressing MN.Useful features during a callHoldThis feature allows you to put an outside call onhold.Base unit1Press MHOLDN during an outside call.RIf you are using the corded handset, youcan place it on the cradle.2To release hold, lift the corded handset orpress MSP-PHONEN.RA handset user can take the call bypressing M N.14 For assistance, please visit http://www.panasonic.com/helpMaking/Answering CallsTG477x(en-en)_1109_ver012.pdf 14 2011/11/09 18:28:02
Handset1Press MMENUN during an outside call.2MbN: “Hold” a MSELECTN3To release hold, press M N.RThe base unit user can take the call bylifting the corded handset.RAnother handset user can take the call bypressing MN.Note for base unit and handset:RIf a call is kept on hold for more than 9 minutes,an alarm tone starts to sound and the ringerindicator on the handset flashes rapidly. After 1additional minute on hold, the call isdisconnected.RIf another phone is connected to the same line,you can also take the call by lifting its handset.RWhile an outside call is on hold, the SP-PHONEindicator on the base unit flashes.MuteWhile mute is turned on, you can hear the otherparty, but the other party cannot hear you.Base unit / Handset1Press MMUTEN during conversation.R MMUTEN flashes.2To return to the conversation, press MMUTENagain.Note:R MMUTEN is a soft key visible on the displayduring a call.FlashBase unit / HandsetMFLASHN allows you to use the special features ofyour host PBX such as transferring an extensioncall, or accessing optional telephone services.Note:RTo change the flash time, see page 23.For call waiting or Call Waiting CallerID service usersTo use call waiting or Call Waiting Caller ID, youmust first subscribe with your service provider/telephone company.This feature allows you to receive calls while youare already talking on the phone. If you receive acall while on the phone, you will hear a call waitingtone.If you subscribe to both Caller ID and CallWaiting with Caller ID services, the 2nd caller’sinformation is displayed on the base unit orhandset that is in use after you hear the callwaiting tone.Base unit / Handset1Press MCALL WAITN to answer the 2nd call.2To switch between calls, press MCALL WAITN.Note:RPlease contact your service provider/telephonecompany for details and availability of thisservice in your area.Temporary tone dialing (for rotary/pulse service users)You can temporarily switch the dialing mode totone when you need to access touch-tone services(for example, answering services, telephonebanking services, etc.).Base unit / HandsetPress * (TONE) before entering access numberswhich require tone dialing.Handset clarity boosterThis feature can improve sound clarity when thehandset is used in an area where there may beinterference. During an outside call, this feature isturned on automatically when necessary.RWhen this feature is turned on, isdisplayed.Handset equalizerThis feature clarifies the voice of the person youare talking to, producing a more natural-soundingvoice that is easier to hear and understand.1Press MMENUN while talking.2MbN: “Equalizer” a MSELECTN3MbN: Select the desired setting.4Press MOKN to exit.For assistance, please visit http://www.panasonic.com/help 15Making/Answering CallsTG477x(en-en)_1109_ver012.pdf 15 2011/11/09 18:28:02
Note:RWhen this feature is activated, is displayedwhile talking.RDepending on the condition and quality of yourtelephone line, this feature may emphasizeexisting line noise. If it becomes difficult to hear,turn this feature off.RThis feature is not available while using thespeakerphone.Call shareYou can join an existing outside call.Base unitTo join the conversation, lift the corded handsetwhen the handset is on an outside call.HandsetTo join the conversation, press MN when theother unit is on an outside call.Note for base unit and handset:RA maximum of 4 parties (including 1 outsideparty) can join a conversation using 3extensions. (4-way conference)RTo prevent other users from joining yourconversations with outside callers, turn callsharing mode off (page 23).16 For assistance, please visit http://www.panasonic.com/helpMaking/Answering CallsTG477x(en-en)_1109_ver012.pdf 16 2011/11/09 18:28:02
Shared phonebookThe shared phonebook allows you to make callswithout having to dial manually. The base unit andany handset registered to the base unit can usethe shared phonebook. You can add 100 namesand phone numbers to the shared phonebook, andassign each phonebook entry to the desired group.Important:ROnly 1 person can access the sharedphonebook at a time.RCaller ID subscribers can use group ringer tonefeatures (page 28).Adding entriesHandset1MN a MADDN2Enter the party’s name (16 characters max.).a MOKN3Enter the party’s phone number (24 digitsmax.). a MOKN4MbN: Select the desired group. a MSELECTN2 timesRTo add other entries, repeat from step 2.5MOFFNCharacter table for entering namesWhile entering characters, you can switchbetween uppercase and lowercase by pressing *(A®a).Key Character1& ’ ( ) H, –. / 12A B C 2a b c 23D E F 3d e f 34G H I 4g h i 45J K L 5j k l 56M N O 6m n o 6Key Character7P Q R S 7p q r s 78T U V 8t u v 89W X Y Z 9w x y z 900##RTo enter another character that is located on thesame dial key, first press MEN to move thecursor to the next space.RIf you do not press any dial key within 5seconds after entering a character, thecharacter is fixed and the cursor moves to thenext space.R in the above table represents a single space.Erasing the character or numberPress MFN or MEN. a MCLEARNRPress and hold MCLEARN to erase all charactersor numbers.GroupsGroups can help you find entries in the phonebookquickly and easily. When adding an entry to thephonebook, you can assign it to one of 9 groups.You can change the names of groups assigned forphonebook entries (“Friends”, “Family”, etc.) andthen search for phonebook entries by group. Thegroup ringer tone feature is available for Caller IDsubscribers (page 28).Changing group namesThe default group name is “Group 1” to “Group9”.Handset1MN a MMENUN2MbN: “Group” a MSELECTN3MbN: Select the desired group. a MSELECTN4MbN: “Group name” a MSELECTN5Edit the name (10 characters max.; page 17).a MSAVEN6MOFFNFor assistance, please visit http://www.panasonic.com/help 17Shared PhonebookTG477x(en-en)_1109_ver012.pdf 17 2011/11/09 18:28:02
Finding and calling from aphonebook entryBase unit / HandsetScrolling through all entries1M N2MbN: Select the desired entry.3Proceed with the operation for your unit.Base unit: Lift the corded handset.Handset: MNSearching by first character1M N2Press the dial key (0 – 9 or #) whichcontains the character you are searching for(page 17).RPress the same dial key repeatedly todisplay the first entry corresponding to eachcharacter located on that dial key.RIf there is no entry corresponding to thecharacter you selected, the next entry isdisplayed.3MbN: Scroll through the phonebook ifnecessary.4Proceed with the operation for your unit.Base unit: Lift the corded handset.Handset: M NSearching by group1M N a MGROUPN2MbN: Select the group you want to search. aMSELECTNRIf you select “All groups”, the unit endsthe group search.3MbN: Select the desired entry.4Proceed with the operation for your unit.Base unit: Lift the corded handset.Handset: MNEditing entriesHandset1Find the desired entry (page 18). a MEDITN2Edit the name if necessary (16 charactersmax.; page 17). a MOKN3Edit the phone number if necessary (24 digitsmax.). a MOKN4MbN: Select the desired group (page 17). aMSELECTN 2 times5MOFFNErasing entriesErasing an entryBase unit / Handset1Find the desired entry (page 18).2MERASEN a MbN: “Yes” a MSELECTN3Proceed with the operation for your unit.Base unit: MEXITNHandset: MOFFNErasing all entriesBase unit1MN a MERASEN2MbN: “Yes” a MSELECTN3MbN: “Yes” a MSELECTNHandset1MN a MMENUN2MbN: “Erase all” a MSELECTN3MbN: “Yes” a MSELECTN4MbN: “Yes” a MSELECTN5MOFFNChain dialThis feature allows you to dial phone numbers inthe phonebook while you are on a call. Thisfeature can be used, for example, to dial a callingcard access number or bank account PIN that youhave stored in the phonebook, without having todial manually.Base unit / Handset1Proceed with the operation for your unit.During an outside call:Base unit: MNHandset: MMENUN a MbN: “Phonebook”a MSELECTN2MbN: Select the desired entry.3Press MCALLN to dial the number.18 For assistance, please visit http://www.panasonic.com/helpShared PhonebookTG477x(en-en)_1109_ver012.pdf 18 2011/11/09 18:28:02
Note:RWhen storing a calling card access number andyour PIN in the phonebook as one phonebookentry, press MPAUSEN to add pauses after thenumber and PIN as necessary (page 14).RIf you have rotary/pulse service, you need topress * (TONE) before pressing MN on thebase unit or MMENUN on the handset in step 1 tochange the dialing mode temporarily to tone.When adding entries to the phonebook, werecommend adding * (TONE) to the beginningof phone numbers you wish to chain dial(page 17).For assistance, please visit http://www.panasonic.com/help 19Shared PhonebookTG477x(en-en)_1109_ver012.pdf 19 2011/11/09 18:28:02
Programmable settingsYou can customize the unit by programming the following features.To access the features, there are 2 methods.Base unit / HandsetnScrolling through the display menus1MMENUN2Proceed with the operation for your unit.Base unit: Press MCN, MDN, MN, or M N to select the desired main menu. a MSELECTNHandset: Press MCN or MDN to select the desired main menu. a MSELECTN3Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN4Press MCN or MDN to select the desired setting. a MSAVENRThis step may vary depending on the feature being programmed.RTo exit the operation, press MEXITN on the base unit or MOFFN on the handset.nUsing the direct command code1MMENUN a Enter the desired code.Example: Press MMENUN#110.2Select the desired setting. a MSAVENRThis step may vary depending on the feature being programmed.RTo exit the operation, press MEXITN on the base unit or MOFFN on the handset.Note:RIn the following table, < > indicates the default settings.RIn the following table, indicates the reference page number.RDisplay menu order and sub-menu may vary depending on your model.Display the menu tree and direct command code tablen Base unitMain menu: “Caller List”Operation CodeViewing the caller list. #213 29Main menu: “Phonebook”Operation CodeViewing and erasing the phonebook entry. #280 18Main menu: “Answer device”Sub-menu 1 Sub-menu 2 Settings CodeScreen call – <On>Off#310 3120 For assistance, please visit http://www.panasonic.com/helpProgrammingTG477x(en-en)_1109_ver012.pdf 20 2011/11/09 18:28:02
Main menu: “Ringer volume”Operation Settings CodeAdjusting the ringer volume. (Base unit) Off–6 <6> #160 14Main menu: “Initial settings”Sub-menu 1 Sub-menu 2 Settings CodeContrast(Display contrast)– Level 1–6 <3> #145 –Caller ID edit(Caller ID number auto edit)– <On>Off#214 29Change language(Display) (Base unit)– <English>Español#110 12Main menu: “Customer support”Operation CodeDisplaying customer support Web address. #680 –n HandsetMain menu: “Caller list”Operation CodeViewing the caller list. #213 29Main menu: “Answering device”Sub-menu 1 Sub-menu 2 Settings CodePlay new msg.(msg.: message)– – #323 32Play all msg. – – #324 32Erase all msg.*1 – – #325 33Greeting Record greeting*1 –#302 31Check greeting –#303 32Pre-recorded*1(Reset to pre-recordedgreeting)–#304 32Settings Ring count*1 2–7: 2–7 rings<4 rings>0: Toll saver#211 34Recording time*1 1: 1 min3: <3 min>0: Greeting only*2#305 35Remote code*1 <111>#306 33Screen call 1: <On> 0: Off #310 31For assistance, please visit http://www.panasonic.com/help 21ProgrammingTG477x(en-en)_1109_ver012.pdf 21 2011/11/09 18:28:02
Sub-menu 1 Sub-menu 2 Settings CodeAnswer on*1 – – #327 31Answer off*1 – – #328 31Main menu: “V.M. access” (V.M.: Voice mail)Operation CodeListening to voice mail messages. #330 36Main menu: “Intercom”Operation CodePaging the desired unit. #274 38Main menu: “Set date & time”Sub-menu 1 Sub-menu 2 Settings CodeDate and time*1 – – #101 12Alarm –1: Once2: Daily0: <Off>#720 25Time adjustment*1, *3 –1: <Caller ID auto>0: Manual#226 –Main menu: “Initial setting”Sub-menu 1 Sub-menu 2 Settings CodeRinger setting Ringer volume(Handset)0–7: Off–7 <6> #160 14Ringer tone*4, *5, *6(Handset)1–5: Tone 1–5<Tone 1>6–0: Melody 1–5#161 –Silent mode–On/Off1: On 0: <Off>#238 25Silent mode–Start/End<11:00 PM/06:00 AM>#237 25Set date & time Date and time*1 –#101 12Alarm 1: Once2: Daily0: <Off>#720 25Time adjustment*1, *3 1: <Caller ID auto>0: Manual#226 –Talking Caller ID Handset 1: <On> 0: Off #162 28Base unit*1 1: On 0: <Off>#G162Handset name – – #104 2522 For assistance, please visit http://www.panasonic.com/helpProgrammingTG477x(en-en)_1109_ver012.pdf 22 2011/11/09 18:28:02
Sub-menu 1 Sub-menu 2 Settings CodeCall block*1 – – #217 26Block w/o num*1, *2(Block calls without phonenumber)1: On 0: <Off>#240 26Voice mail Store VM access#*1(VM: Voice mail)–#331 36VM tone detect*1 1: <On> 0: Off #332 36Message alert –1: <On> 0: Off #340 35LCD contrast(Display contrast)–1–6: Level 1–6 <3> #145 –Key tone*7 –1: <On> 0: Off #165 –Caller ID edit(Caller ID number auto edit)Handset 1: <On> 0: Off #214 29Base unit*1 1: <On> 0: Off #G214Auto talk*8 –1: On 0: <Off>#200 14Set tel line Set dial mode*1 1: Pulse 2: <Tone>#120 12Set flash time*1, *9 0: 900 ms1: <700 ms>2: 600 ms3: 400 ms4: 300 ms5: 250 msG: 200 ms#: 160 ms6: 110 ms7: 100 ms8: 90 ms9: 80 ms#121 15Set line mode*1, *10 1: A 2: <B>#122 –Call sharing*1 –1: <On> 0: Off #194 16Registration Register handset –#130 27Deregistration*2 –#131 27Change language Display(Handset)1: <English> 2: Español#110 12Voice prompt*1 1: <English> 2: Español#112 12Main menu: “Customer support”Operation CodeDisplaying customer support Web address. #680 –*1 If you program these settings using one of the handsets, you do not need to program the same itemusing another handset.*2 This menu is not displayed when scrolling through the display menus. It is only available in directcommand code.For assistance, please visit http://www.panasonic.com/help 23ProgrammingTG477x(en-en)_1109_ver012.pdf 23 2011/11/09 18:28:02
*3 This feature allows the unit to automatically adjust the date and time each time caller informationincluding date and time is received.To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (CallerID subscribers only)To use this feature, set the date and time first (page 12).*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). Ifyou select a melody, you cannot distinguish lines by their ringers.*5 If you select one of the melody ringer tones, the ringer tone continues to play for several secondseven if the caller has already hung up. You may either hear a dial tone or no one on the line whenyou answer the call.*6 The preset melodies in this product are used with permission of © 2009 Copyrights Vision Inc.*7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys,including confirmation tones and error tones.*8 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up thehandset to answer a call, turn off this feature.*9 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier ifnecessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up thewaiting call.*10 Generally, the line mode setting should not be changed. This setting automatically maintains receivervolume at the proper level depending on the current telephone line condition. Set the line mode to“A” if telephone line condition is not good.24 For assistance, please visit http://www.panasonic.com/helpProgrammingTG477x(en-en)_1109_ver012.pdf 24 2011/11/09 18:28:02
Special programmingAlarmAn alarm sounds at the set time for 3 minutesonce or daily. Alarm can be set for each handset.Important:RSet the date and time beforehand (page 12).Handset1MMENUN#7202MbN: Select the desired alarm option. aMSELECTNOff Turns alarm off. Go to step 7.Once An alarm sounds once at the settime.Daily An alarm sounds daily at the settime. Go to step 4.3Enter the desired month and date. a MOKN4Set the desired time.5MAM/PMN: Select “AM” or “PM”. a MOKN6MbN: Select the desired alarm tone. aMSELECTNRWe recommend selecting a different ringertone from the one used for outside calls.7MSELECTN a MOFFNRWhen the alarm is set, is displayed.Note:RTo stop the alarm, press MOFFN or place thehandset on the charger.RWhen the handset is in use, the alarm will notsound until the handset is in standby mode.Silent modeSilent mode allows you to select a period of timeduring which the handset will not ring for outsidecalls. This feature is useful for time periods whenyou do not want to be disturbed, for example,while sleeping. Silent mode can be set for eachhandset.Important:RSet the date and time beforehand (page 12).RWe recommend turning the base unit ringer off(page 14) in addition to turning the silent modeon.RIf you have set the alarm, the alarm soundseven if the silent mode is turned on.Turning silent mode on/offHandset1MMENUN#2382MbN: Select the desired setting. a MSAVENRIf you select “Off”, press MOFFN to exit.3Enter the desired hour and minute you wish tostart this feature.4MAM/PMN: Select “AM” or “PM”. a MOKN5Enter the desired hour and minute you wish toend this feature.6MAM/PMN: Select “AM” or “PM”.7MSAVEN a MOFFNRWhen the silent mode is set, isdisplayed.Changing the start and end timeHandset1MMENUN#2372Continue from step 3, “Turning silent mode on/off”, page 25.Changing the handset nameEach handset can be given a customized name(“Bob”, “Kitchen”, etc.). This is useful when youmake intercom calls between handsets. You canalso select whether or not the handset name isdisplayed in standby mode. The default setting is“No”. If you select “Yes” without entering anyhandset name, “Handset 1” to “Handset 6” isdisplayed.Handset1MMENUN#1042Enter the desired name (max. 10 characters;see the character table, page 17).RIf not required, go to step 3.3MSAVEN4MbN: Select the desired setting. a MSELECTN2 times5MOFFNFor assistance, please visit http://www.panasonic.com/help 25ProgrammingTG477x(en-en)_1109_ver012.pdf 25 2011/11/09 18:28:03
Call block (Caller ID subscribers only)This feature allows the unit to reject calls when:– the unit receives a call from a phone numberstored in the call block list as unwanted (“Storingunwanted callers”, page 26).– the unit receives a call without phone number(“Blocking incoming calls without phonenumber”, page 26).When a call is received, the unit rings for a shorttime while the caller is being identified. If thephone number matches an entry in the call blocklist, the unit sends out a busy tone to the caller,and then disconnects the call.Important:RWhen the unit receives a call from a numberthat is stored in the call block list or a callwithout a recognized phone number, the call islogged in the caller list (page 29) with afterthe call is disconnected.Storing unwanted callersYou can store up to 30 phone numbers in the callblock list.Important:RWe recommend storing 10 digits (including anarea code). If only 7 digits are stored, allnumbers that have the same last 7 digits will beblocked.HandsetnFrom the caller list:1MFN CID2MbN: Select the entry to be blocked.RTo edit the number, press MEDITNrepeatedly until the phone number isshown in the 10-digit format.3MSAVEN4MbN: “Call block” a MSELECTN5MbN: “Yes” a MSELECTN6Edit the phone number if necessary (24digits max.).7MSAVEN a MOFFNnBy entering phone numbers:1MMENUN#217 a MADDN2Enter the phone number (24 digits max.).RTo erase a digit, press MCLEARN.3MSAVEN a MOFFNBlocking incoming calls without phone numberYou can reject a call when no phone number isprovided, such as a call just showing “Out ofarea”.Handset1MMENUN#2402MbN: Select the desired setting. a MSAVENa MOFFNViewing/editing/erasing call block numbersHandset1MMENUN#2172MbN: Select the desired entry.RTo exit, press MOFFN.3To edit a number:MEDITN a Edit the phone number. aMSAVEN a MOFFNTo erase a number:MERASEN a MbN: “Yes” a MSELECTN aMOFFNNote:RWhen editing, press the desired dial key to add,MCLEARN to erase.RWhen viewing, “Block w/o num” is displayedif the blocking incoming calls without phonenumber feature is turned on. To turn the featureoff: MERASEN a MCN a MSAVEN a MOFFNRegistering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered to the baseunit.Important:RSee page 4 for information on the availablemodel.26 For assistance, please visit http://www.panasonic.com/helpProgrammingTG477x(en-en)_1109_ver012.pdf 26 2011/11/09 18:28:03
Registering a handset to the base unitThe supplied handset and base unit arepre-registered. If for some reason the handset isnot registered to the base unit, re-register thehandset.1Handset:MMENUN#1302Base unit:Press and hold MLOCATORN for about 5seconds until the registration tone sounds.RIf all registered handsets start ringing, pressMLOCATORN again to stop, then repeat thisstep.RThe next step must be completed within 90seconds.3Handset:Press MOKN, then wait until a long beepsounds.Note:RWhile registering, “Base in registering”is displayed on all registered handsets.RWhen you purchase an additional handset, referto the additional handset’s installation manualfor registration.Deregistering a handsetA handset can cancel its own registration to thebase unit, or other handsets registered to thesame base unit. This allows the handset to end itswireless connection with the system.1MMENUN#131RAll handsets registered to the base unit aredisplayed.2MbN: Select the handset you want to cancel.a MSELECTN3MbN: “Yes” a MSELECTN4MOFFNFor assistance, please visit http://www.panasonic.com/help 27ProgrammingTG477x(en-en)_1109_ver012.pdf 27 2011/11/09 18:28:03
Using Caller ID serviceImportant:RThis unit is Caller ID compatible. To use CallerID features, you must subscribe to a Caller IDservice. Contact your service provider/telephonecompany for details.Caller ID featuresBase unit / HandsetWhen an outside call is being received, the caller’sname and phone number are displayed.Caller information for the last 50 callers is loggedin the caller list from the most recent call to theoldest.RIf the unit cannot receive caller information, thefollowing is displayed:–“Out of area”: The caller dials from anarea which does not provide a Caller IDservice.–“Private caller”: The caller requests notto send caller information.–“Long distance”: The caller makes a longdistance call.RIf the unit is connected to a PBX system, callerinformation may not be properly received.Contact your PBX supplier.Missed callsBase unit / HandsetIf a call is not answered, the unit treats it as amissed call. The display shows “Missed call”.Note:REven when there are unviewed missed calls,“Missed call” disappears from the standbydisplay if the following operation is performed byone of the units:– A handset is replaced on the charger.– Pressing MOFFN on a handset.– Pressing MEXITN on the base unit.Phonebook name displayWhen caller information is received and it matchesa phone number stored in the phonebook, thestored name in the phonebook is displayed andlogged in the caller list.Talking Caller IDBase unit / HandsetThis feature lets you know who is calling withoutlooking at the display.To use this feature, you must:– subscribe to a Caller ID service of your serviceprovider/telephone company.– turn this feature on (page 22).When caller information is received, the handsetsand base unit announce the caller’s name orphone number received from your service provider/telephone company following every ring.The unit announces in English only.RName pronunciation may vary. This feature maynot pronounce all names correctly.RCaller ID service has a limit of how manycharacters can be displayed. If the caller’s nameis too long, the unit may not be able to display orannounce the entire name.RThe announcement is heard at the same levelas the ringer volume (page 14, 21, 22).RIf you turn on the answering system and set thenumber of rings “2 rings” (page 34), theunit does not announce the caller information. If“Toll saver” is selected and there is a newmessage, the unit does not announce the callerinformation.RWhen you receive a call while on the phone, the2nd caller’s name is not announced even if yousubscribe to both Caller ID and Call Waiting withCaller ID services.Phonebook name announcementWhen caller information is received and it matchesa phone number stored in the phonebook, thestored name in the phonebook is announced.Ringer IDThis feature can help you identify who is calling byusing different ringer tones for different groups ofcallers. When adding an entry to the phonebook,you can assign it to the desired group (page 17).When a call is received from a caller assigned to agroup, the ringer you selected for that group ringsafter caller information is displayed. If you select“Current ringer” (default), the unit uses theringer tone you selected on page 22 when callsfrom this group are received.28 For assistance, please visit http://www.panasonic.com/helpCaller ID ServiceTG477x(en-en)_1109_ver012.pdf 28 2011/11/09 18:28:03
Handset1MN a MMENUN2MbN: “Group” a MSELECTN3MbN: Select the desired group. a MSELECTN4MbN: Select the current setting of the ringer ID.a MSELECTN5MbN: Select the desired ringer tone. a MSAVEN6MOFFNCaller listImportant:ROnly 1 person can access the caller list at atime.RMake sure the unit’s date and time setting iscorrect (page 12).Viewing the caller list and calling backBase unit / Handset1Proceed with the operation for your unit.Base unit: MCIDNHandset: MFN CID2Press MCN to search from the most recent call,or MDN to search from the oldest call.3Proceed with the operation for your unit.Base unit:– To call back, lift the corded handset.– To exit, press MEXITN.Handset:– To call back, press MN.– To exit, press MOFFN.Note:RIf the entry has already been viewed oranswered, “ ” is displayed, even if it wasviewed or answered using another unit.RIn step 2, if is displayed, not all of theinformation is shown. To see the remaininginformation:Base unit:Press MN. To return to the previous screen,press M N.Handset:Press MEN. To return to the previous screen,press MFN.Editing a caller’s phone numberbefore calling backYou can edit a phone number in the caller list byremoving its area code and/or the long distancecode “1”.Base unit / Handset1Proceed with the operation for your unit.Base unit: MCIDNHandset: MFN CID2MbN: Select the desired entry.3Press MEDITN repeatedly until the phonenumber is shown in the desired format.ABCLocal phone numberExample: 321-5555Area code – Local phone numberExample: 555-321-55551 – Area code – Local phone numberExample: 1-555-321-55554Proceed with the operation for your unit.Base unit: Lift the corded handset.Handset: MNCaller ID number auto edit featureBase unit / HandsetOnce you call back an edited number, the unitwhich was used to call back remembers the areacode and format of the edited number. The nexttime someone calls from the same area code,caller information is customized by the unit asfollows:– When the call is being received, the Caller IDnumber is displayed in the same format as theedited number.– After the call has ended, the caller’s phonenumber is displayed in the same format as theedited number, when reviewed from the callerlist.For example, you can use this feature to set theunit to ignore the area code of callers in your area,so that you can call these local numbers usingcaller information without dialing the area code.To activate this feature, you must edit an entry inthe caller list, then call that number. After that,phone numbers from that caller’s area code areedited automatically.This feature can be set for each unit (page 23).The default setting is “On”.For assistance, please visit http://www.panasonic.com/help 29Caller ID ServiceTG477x(en-en)_1109_ver012.pdf 29 2011/11/09 18:28:03
Note:RPhone numbers from the 4 most recently editedarea codes are automatically edited.Erasing selected caller informationBase unit / Handset1Proceed with the operation for your unit.Base unit: MCIDNHandset: MFN CID2MbN: Select the desired entry.3MERASEN a MbN: “Yes” a MSELECTN4Proceed with the operation for your unit.Base unit: MEXITNHandset: MOFFNErasing all caller informationBase unit / Handset1Proceed with the operation for your unit.Base unit: MCIDNHandset: MFN CID2MERASEN a MbN: “Yes” a MSELECTN3Handset: MOFFNStoring caller information to thephonebookBase unit1MCIDN2MbN: Select the desired entry.RTo edit the number, press MEDITNrepeatedly until the phone number is shownin the desired format.3MSAVEN a MbN: “Yes” a MSELECTN4MEXITNNote:RIf you stored caller information to the phonebookusing the base unit, the entry is automaticallyassigned to group 1.Handset1MFN CID2MbN: Select the desired entry.RTo edit the number, press MEDITNrepeatedly until the phone number is shownin the desired format.3MSAVEN4MbN: “Phonebook” a MSELECTN5Continue from step 2, “Editing entries”,page 18.30 For assistance, please visit http://www.panasonic.com/helpCaller ID ServiceTG477x(en-en)_1109_ver012.pdf 30 2011/11/09 18:28:03
Answering systemThe answering system can answer and recordcalls for you when you are unavailable to answerthe phone.You can also set the unit to play a greetingmessage but not to record caller messages byselecting “Greeting only” as the recordingtime setting (page 35).Important:ROnly 1 person can access the answeringsystem (listen to messages, record a greetingmessage, etc.) at a time.RWhen callers leave messages, the unit recordsthe day and time of each message. Make surethe date and time have been set correctly(page 12).Memory capacity (including yourgreeting message)The total recording capacity is about 18 minutes. Amaximum of 64 messages can be recorded.Note:RWhen message memory becomes full:–“Messages full” is shown on the baseunit and handset display.– The ANSWER ON/OFF indicator on the baseunit flashes rapidly if the answering system isturned on.– If you use the pre-recorded greetingmessage, the unit automatically switches toanother pre-recorded greeting messageasking callers to call again later.– If you recorded your own greeting message,the same message is still announced tocallers even though their messages are notrecorded.Turning the answeringsystem on/offBase unitPress MANSWER ON/OFFN to turn on/off theanswering system.Handset1To turn on:MMENUN#327To turn off:MMENUN#3282MOFFNNote for base unit and handset:RWhen the answering system is turned on, theANSWER ON/OFF indicator on the base unitlights up.Call screeningBase unit / HandsetWhile a caller is leaving a message, you can listento the call through the unit’s speaker.To adjust the speaker volume:Base unit: Press MDN or MCN repeatedly.Handset: Press MjN or MkN repeatedly.You can answer the call by lifting the cordedhandset form the base unit or pressing MN onthe handset.Call screening can be set for each unit. Thedefault setting is “On”.1MMENUN#3102MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Base unit: MEXITNHandset: MOFFNGreeting messageWhen the unit answers a call, a greeting messageis played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greeting messageHandset1MMENUN#3022MbN: “Yes” a MSELECTN3After a beep sounds, hold the handset about20 cm (8 inches) away and speak clearly intothe microphone (2 minutes max.).4Press MSTOPN to stop recording.For assistance, please visit http://www.panasonic.com/help 31Answering SystemTG477x(en-en)_1109_ver012.pdf 31 2011/11/09 18:28:03
5MOFFNUsing a pre-recorded greetingmessageThe unit provides 2 pre-recorded greetingmessages:– If you erase or do not record your own greetingmessage, the unit plays a pre-recorded greetingasking callers to leave a message.– If the message recording time (page 35) is setto “Greeting only”, callers’ messages arenot recorded and the unit plays a differentpre-recorded greeting message asking callers tocall again.Resetting to a pre-recorded greeting messageIf you want to use a pre-recorded greetingmessage once you record your own greetingmessage, you need to erase your own greetingmessage.Handset1MMENUN#3042MYESN a MOFFNPlaying back the greeting messageHandset1MMENUN#3032To exit, press MOFFN.Listening to messagesusing the base unitWhen new messages have been recorded:–MN on the base unit flashes.–“New message” is displayed.Press MN (PLAY).RIf new messages have been recorded, the baseunit plays back new messages.RIf there are no new messages, the base unitplays back all messages.Operating the answering systemduring playbackKey OperationMDN or MCNAdjust the speaker volumeM N Repeat message*1M N Skip messageMPAUSENPause messageTo resume playback, pressM N.MnN (STOP) Stop playbackMERASENErase currently playing message*1 If pressed within the first 5 seconds of amessage, the previous message is played.Calling back (Caller ID subscribersonly)If caller information was received for the call, youcan call the caller back while listening to amessage.Lift the corded handset during playback.RTo edit the number before calling back, pressMEDITN repeatedly until the phone number isshown in the desired format (page 29).Erasing all messagesPress MERASEN 2 times while the unit is not in use.Listening to messagesusing the handsetWhen new messages have been recorded:–“New message” is displayed.– The message indicator on the handset flashesslowly if the message alert feature is turned on(page 35).1To listen to new messages:MPLAYN*1orMMENUN#323To listen to all messages:MMENUN#3242When finished, press MOFFN.*1 If there are no new messages in theanswering system, MPLAYN is not displayed.32 For assistance, please visit http://www.panasonic.com/helpAnswering SystemTG477x(en-en)_1109_ver012.pdf 32 2011/11/09 18:28:03
Note:RTo switch to the receiver, press MN.Operating the answering systemMMENUN a MbN: “Answering device” aMSELECTNKey OperationMjN or MkNAdjust the receiver/speakervolume (during playback)1 or MFNRepeat message (duringplayback)*12 or MENSkip message (during playback)3Enter the “Settings” menu4Play new messages5Play all messages6Play greeting message76 Record greeting message8Turn answering system onMPAUSENPause message*29 orMSTOPNStop recordingStop playback0Turn answering system off*4*3 Erase currently playing message*5 Erase all messages*6 Reset to a pre-recorded greetingmessage*1 If pressed within the first 5 seconds of amessage, the previous message is played.*2 To resume playback:MbN: “Playback” a MSELECTN*3 You can also erase as follows:MERASEN a MbN: “Yes” a MSELECTNCalling back (Caller ID subscribersonly)If caller information is received for the call, you cancall the caller back while listening to a message.1Press MPAUSEN during playback.2MbN: “Call back” a MSELECTNEditing the number before calling back1Press MPAUSEN during playback.2MbN: “Edit & Call” a MSELECTN3Press MEDITN repeatedly until the phonenumber is shown in the desired format(page 29). a MNErasing all messages1MMENUN#3252MbN: “Yes” a MSELECTN a MOFFNRemote operationUsing a touch-tone phone, you can call yourphone number from outside and access the unit tolisten to messages or change answering systemsettings. The unit’s voice guidance prompts you topress certain dial keys to perform differentoperations.Remote access codeA 3-digit remote access code must be enteredwhen operating the answering system remotely.This code prevents unauthorized parties fromlistening to your messages remotely. The defaultsetting is “111”.Important:RTo prevent unauthorized access to this product,we recommend that you regularly change theremote code.Handset1MMENUN#3062Enter the desired 3-digit remote access code.3MSAVEN a MOFFNDeactivating remote operationPress * in step 2 on “Remote access code”,page 33.RThe entered remote access code is deleted.Using the answering system remotely1Dial your phone number from a touch-tonephone.2After the greeting message starts, enter yourremote access code.3Follow the voice guidance prompts asnecessary or control the unit using remotecommands (page 34).For assistance, please visit http://www.panasonic.com/help 33Answering SystemTG477x(en-en)_1109_ver012.pdf 33 2011/11/09 18:28:03
4When finished, hang up.Voice guidancenWhen the English voice guidance is selectedDuring remote operation, the unit’s voiceguidance starts and prompts you to press 1 toperform a specific operation, or press 2 tolisten to more available operations.nWhen the Spanish voice guidance is selectedTo start the voice guidance, press 9. Thevoice guidance announces the availableremote commands (page 34).Note:RIf you do not press any dial keys within 10seconds after a voice guidance prompt, the unitdisconnects your call.Remote commandsYou can press dial keys to access certainanswering system functions without waiting for thevoice guidance to prompt you.Key Operation1Repeat message (during playback)*12Skip message (during playback)4Play new messages5Play all messages9Stop playback*2Start voice guidance*30Turn answering system off*4 Erase currently playing message*5 Erase all messages*# End remote operation(or hang up)*1 If pressed within the first 5 seconds of amessage, the previous message is played.*2 For English voice guidance only*3 For Spanish voice guidance onlyTurning on the answering systemremotelyIf the answering system is off, you can turn it onremotely.1Dial your phone number from a touch-tonephone.2Let the phone ring 15 times.RA long beep is heard.3Enter your remote access code within 10seconds after the long beep.RThe greeting message is played back.RYou can either hang up, or enter yourremote access code again and beginremote operation (page 33).Answering system settingsNumber of rings before the unitanswers a callYou can change the number of times the phonerings “Ring count” before the unit answerscalls. You can select 2 to 7 rings, or “Tollsaver”.The default setting is “4 rings”.“Toll saver”: The unit’s answering systemanswers at the end of the 2nd ring when newmessages have been recorded, or at the end ofthe 5th ring when there are no new messages. Ifyou call your phone from outside to listen to newmessages (page 33), you know that there are nonew messages when the phone rings for the 3rdtime. You can then hang up without being chargedfor the call.Handset1MMENUN#2112MbN: Select the desired setting. a MSAVENa MOFFNFor voice mail service subscribersIf you subscribe to a flat-rate service package thatincludes Caller ID, call waiting, voice mail, andunlimited local/regional/long distance calls, pleasenote the following:RTo use the voice mail service provided by yourservice provider/telephone company rather thanthe unit’s answering system, turn off theanswering system (page 31).RTo use this unit’s answering system rather thanthe voice mail service provided by your serviceprovider/telephone company, please contactyour service provider/telephone company todeactivate your voice mail service.34 For assistance, please visit http://www.panasonic.com/helpAnswering SystemTG477x(en-en)_1109_ver012.pdf 34 2011/11/09 18:28:03
If your service provider/telephone companycannot do this:– Set this unit’s “Ring count” setting so thatthis unit’s answering system answers callsbefore the voice mail service of your serviceprovider/telephone company does. It isnecessary to check the number of ringsrequired to activate the voice mail serviceprovided by your service provider/telephonecompany before changing this setting.– Change the number of rings of the voice mailservice so that the answering system cananswer the call first. To do so, contact yourservice provider/telephone company.Caller’s recording timeYou can change the maximum message recordingtime allowed for each caller. The default setting is“3 min”.Handset1MMENUN#3052MbN: Select the desired setting. a MSAVENa MOFFNSelecting “Greeting only”You can select “Greeting only” which sets theunit to announce a greeting message to callers butnot record messages.Select “Greeting only” in step 2 on “Caller’srecording time”, page 35.Note:RWhen you select “Greeting only”:– If you do not record your own message, theunit will play the pre-recorded greeting-onlymessage asking callers to call again later.– If you use your own message, record thegreeting-only message asking callers to callagain later (page 31).Message alertYou can select whether or not the messageindicator on the handset flashes slowly when newmessages are recorded. The default setting is“On”.Important:RIf you stored the voice mail access number(page 36), the message indicator also flashesfor newly recorded voice mail messages(page 36).Handset1MMENUN#3402MbN: Select the desired setting. a MSAVENa MOFFNNote:RWhile message alert is on, battery operatingtime is shortened (page 9).For assistance, please visit http://www.panasonic.com/help 35Answering SystemTG477x(en-en)_1109_ver012.pdf 35 2011/11/09 18:28:03
Voice mail serviceVoice mail is an automatic answering serviceoffered by your service provider/telephonecompany. After you subscribe to this service, yourservice provider/telephone company’s voice mailsystem answers calls for you when you areunavailable to answer the phone or when your lineis busy. Messages are recorded by your serviceprovider/telephone company, not your telephone.Please contact your service provider/telephonecompany for details of this service.Important:RTo use the voice mail service provided by yourservice provider/telephone company rather thanthe unit’s answering system, turn off theanswering system (page 31). For details, seepage 34.RYou need to store the voice mail access numberto activate the message alert feature (page 35)for voice mail service.Storing the voice mail (VM) accessnumberIn order to listen to your voice mail messages, youmust dial your service provider/telephonecompany’s voice mail access number. Once youhave stored your voice mail access number, youcan dial it automatically (page 36).Handset1MMENUN#3312Enter your access number (24 digits max.). aMSAVEN a MOFFNNote:RWhen storing your voice mail access numberand your mailbox password, press MPAUSEN toadd pauses (page 14) between the accessnumber and the password as necessary.Contact your service provider/telephonecompany for the required pause time.Example:1-222-333-4444VM access numberPauses PasswordPPPP 8888To erase the voice mail access numberHandset1MMENUN#3312Press and hold MCLEARN until all digits areerased. a MSAVEN a MOFFNVoice mail (VM) tone detectionBase unit / HandsetYour service provider/telephone company sendsspecial signals (sometimes called “voice mailtones” or “stutter tones”) to the unit to let you knowyou have new voice mail messages. If you hear aseries of dial tones followed by a continuous dialtone after you lift the corded handset or pressMN on the handset, you have new voice mailmessages. Soon after you hang up a call or afterthe phone stops ringing, your unit checks thephone line to see if new voice mail messageshave been recorded.Turn this feature off when:– You do not subscribe to voice mail service.– Your service provider/telephone company doesnot send voice mail tones.– Your phone is connected to a PBX.If you are not sure which setting is required,contact your service provider/telephone company.Turning VM tone detection on/offThe default setting is “On”.Handset1MMENUN#3322MbN: Select the desired setting. a MSAVENa MOFFNListening to voice mail messagesThe unit lets you know that you have new voicemail messages in the following ways:–“New Voice Mail” is displayed on the baseunit and handset if message indication serviceis available.– The message indicator on the handset flashesslowly if the message alert feature is turned on(“Message alert”, page 35).36 For assistance, please visit http://www.panasonic.com/helpVoice Mail ServiceTG477x(en-en)_1109_ver012.pdf 36 2011/11/09 18:28:03
Base unitTo listen to voice mail messages, you have to dialyour voice mail access number manually.Handset1MVMNorMMENUN#330RThe speakerphone turns on.RIf there are no new messages in the voicemail, MVMN is not displayed.2Follow the pre-recorded instructions.3When finished, press MOFFN.Note for base unit and handset:RIf the base unit and handset still indicate thereare new messages even after you have listenedto all new messages, turn it off by pressing andholding # until the base unit or handset beeps.For assistance, please visit http://www.panasonic.com/help 37Voice Mail ServiceTG477x(en-en)_1109_ver012.pdf 37 2011/11/09 18:28:03
IntercomIntercom calls can be made:– between the base unit and a handset– between handsetsNote:RWhen paging unit(s), the paged unit(s) beepsfor 1 minute.RIf you receive an outside call while talking on theintercom, you hear 2 tones.– To answer the call with the base unit, placethe corded handset on the cradle, then lift itagain. If the speakerphone is used, pressMSP-PHONEN 2 times.– To answer the call with the handset, pressMOFFN, then press MN.Making an intercom callBase unit1Press MINTERCOMN.When 2 or more handsets are registered:– To page a specific handset, enter thehandset number.– To page all handsets, press 0 or wait for afew seconds.RLift the corded handset if needed.RTo stop paging, press MINTERCOMN.2When you finish talking, press MINTERCOMNor place the corded handset on the cradle.Handset1MMENUN a MINTN2MbN: Select the desired unit. a MSELECTNRTo stop paging, press MOFFN.3When you finish talking, press MOFFN.Answering an intercom callBase unit1Lift the corded handset or press MINTERCOMNto answer the page.2When you finish talking, place the cordedhandset on the cradle or press MINTERCOMN.Handset1Press MN to answer the page.2When you finish talking, press MOFFN.Handset locatorYou can locate a misplaced handset by paging it.1Base unit: Press MLOCATORN.RAll registered handsets beep for 1 minute.2To stop paging:Base unit:Press MLOCATORN.Handset:Press M N, then press MOFFN.Transferring calls,conference callsOutside calls can be transferred or a conferencecall with an outside party can be made:– between the base unit and a handset– between 2 handsetsBase unit1During an outside call, press MINTERCOMN.When 2 or more handsets are registered:– To page a specific handset, enter thehandset number.– To page all handsets, press 0 or wait for afew seconds.2Wait for the paged party to answer.RIf paged party does not answer, pressMINTERCOMN to return to the outside call.3To complete the transfer:Place the corded handset on the cradle.RThe outside call is being routed to thehandset.To establish a conference call:Press MCONFN.RTo leave the conference, place the cordedhandset on the cradle. The other 2 partiescan continue the conversation.RTo put the outside call on hold, pressMHOLDN. To resume the conference, pressMCONFN.Handset1During an outside call, press MINTN to put thecall on hold.2MbN: Select the desired unit. a MSELECTN3Wait for the paged party to answer.RIf the paged party does not answer, pressM N to return to the outside call.38 For assistance, please visit http://www.panasonic.com/helpIntercom/LocatorTG477x(en-en)_1109_ver012.pdf 38 2011/11/09 18:28:03
4To complete the transfer:Press MOFFN.RThe outside call is being routed to thedestination unit.To establish a conference call:MMENUN a MbN: “Conference” a MSELECTNRTo leave the conference, press MOFFN. Theother 2 parties can continue theconversation.RTo put the outside call on hold: MMENUN aMbN: “Hold” a MSELECTNTo resume the conference: MMENUN aMbN: “Conference” a MSELECTNAnswering a transferred callBase unitLift the corded handset or press MSP-PHONEN toanswer the page.HandsetPress MN to answer the page.For assistance, please visit http://www.panasonic.com/help 39Intercom/LocatorTG477x(en-en)_1109_ver012.pdf 39 2011/11/09 18:28:03
Wall mountingThe base unit can be mounted on a wall bychanging the wall mounting adaptor’s position.Note:RMake sure that the wall and the fixing methodare strong enough to support the weight of theunit.Base unit1To remove the wall mounting adaptor, pushdown the release levers (A). Remove theadaptor (B).ABBA2A Turn the adaptor so that the words “UPWALL” are facing up.B Tuck the telephone line cord inside the wallmounting adaptor.C Connect the AC adaptor cord andtelephone line cord.213Hook3Insert the lower tabs of the adaptor into theunit’s bottom slots (A), then insert by pushingdown the levers of the adaptor into the upperslots (B).RThe words “UP WALL” should be facing up.AABB4Mount the unit on a wall then slide down tosecure in place.Wall phone plate102 mm83 mm (3 1/4 inches)or102 mm (4 inches)1283 mm (4 inches)12(31/4 inches)ChargerDrive the screws (not supplied) into the wall.25.4 mm(1 inch)ScrewsHooks40 For assistance, please visit http://www.panasonic.com/helpUseful InformationTG477x(en-en)_1109_ver012.pdf 40 2011/11/09 18:28:03
Error messagesDisplay message Cause/solutionBase no powerorNo link. Re-connectbase AC adaptor.RThe handset has lost communication with the base unit. Movecloser to the base unit and try again.RUnplug the base unit’s AC adaptor to reset the unit. Reconnectthe adaptor and try again.RThe handset’s registration may have been canceled. Re-registerthe handset (page 27).Busy RThe called unit is in use.ROther units are in use and the system is busy. Try again later.RThe handset you are using is too far from the base unit. Movecloser and try again.Call phone company foryour access #RYou have not stored the voice mail access number. Store thenumber (page 36).Check tel line RThe supplied telephone line cord has not been connected yet ornot connected properly. Check the connections (page 8).Error!! RRecording was too short. Try again.Invalid RThere is no handset registered to the base unit matching thehandset number you entered.RThe handset is not registered to the base unit. Register thehandset (page 27).Requires subscriptionto Caller ID.RYou must subscribe to a Caller ID service. Once you receivecaller information after subscribing to a Caller ID service, thismessage will not be displayed.Use rechargeablebattery.RA wrong type of battery such as Alkaline or Manganese wasinserted. Use only the rechargeable Ni-MH batteries noted onpage 4, 5.TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s ACadaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and theninsert the batteries into the handset again.General useProblem Cause/solutionThe handset does not turn on evenafter installing charged batteries.RPlace the handset on the charger to turn on the handset.The unit does not work. RMake sure the batteries are installed correctly (page 8).RFully charge the batteries (page 8).RCheck the connections (page 8).RUnplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.RThe handset has not been registered to the base unit.Register the handset (page 27).For assistance, please visit http://www.panasonic.com/help 41Useful InformationTG477x(en-en)_1109_ver012.pdf 41 2011/11/09 18:28:04
Problem Cause/solutionI cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.RDisconnect the base unit from the telephone line andconnect the line to a known working telephone. If theworking telephone operates properly, contact our servicepersonnel to have the unit repaired. If the working telephonedoes not operate properly, contact your service provider/telephone company.The indicator on the handset flashesslowly.RNew messages have been recorded. Listen to the newmessages (page 32).RNew voice mail messages have been recorded. Listen to thenew voice mail messages (page 36).The receiver volume is changed tolevel 4 (default), even though I set itto level 5 (maximum level).RThe receiver volume returns to level 4 after you hang up.Press MjN or MkN to adjust the volume every time or asneeded.Programmable settingsProblem Cause/solutionThe display is in a language I cannotread.RChange the display language (page 12).I cannot register a handset to a baseunit.RThe maximum number of handsets (6) is already registeredto the base unit. Cancel unused handset registrations fromthe base unit (page 27).Battery rechargeProblem Cause/solutionThe handset beeps and/or flashes. RBattery charge is low. Fully charge the batteries (page 8).I fully charged the batteries, but– still flashes,– is displayed, or– the operating time seems to beshorter.RClean the battery ends ( , ) and the charge contactswith a dry cloth and charge again.RIt is time to replace the batteries (page 8).Making/answering calls, intercomProblem Cause/solution is displayed. RThe handset is too far from the base unit. Move closer.RThe base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.RThe handset is not registered to the base unit. Register it(page 27).Noise is heard, sound cuts in and out. RYou are using the base unit or handset in an area with highelectrical interference. Re-position the base unit and use thehandset away from sources of interference.RMove closer to the base unit.RIf you use a DSL/ADSL service, we recommend connectinga DSL/ADSL filter between the base unit and the telephoneline jack. Contact your DSL/ADSL provider for details.42 For assistance, please visit http://www.panasonic.com/helpUseful InformationTG477x(en-en)_1109_ver012.pdf 42 2011/11/09 18:28:04
Problem Cause/solutionThe handset does not ring. RThe ringer volume is turned off. Adjust the ringer volume(page 14).RSilent mode is turned on. Turn it off (page 25).The base unit does not ring. RThe ringer volume is turned off. Adjust the ringer volume(page 14).I cannot make a call. RThe dialing mode may be set incorrectly. Change the setting(page 12).I cannot make long distance calls. RMake sure that you have long distance service.Caller ID/Talking Caller IDProblem Cause/solutionCaller information is not displayed. RYou must subscribe to Caller ID service. Contact yourservice provider/telephone company for details.RIf your unit is connected to any additional telephoneequipment such as a Caller ID box or cordless telephoneline jack, plug the unit directly into the wall jack.RIf you use a DSL/ADSL service, we recommend connectinga DSL/ADSL filter between the base unit and the telephoneline jack. Contact your DSL/ADSL provider for details.RThe name display service may not be available in someareas. Contact your service provider/telephone company fordetails.ROther telephone equipment may be interfering with this unit.Disconnect the other equipment and try again.Caller information is displayed orannounced late.RDepending on your service provider/telephone company, theunit may display or announce the caller’s information at the2nd ring or later.RMove closer to the base unit.Caller information is not announced. RThe base unit or handset’s ringer volume is turned off.Adjust it (page 14, 22).RThe Talking Caller ID feature is turned off. Turn it on(page 22).RThe number of rings for the answering system is set to “2rings” or “Toll saver”. Select a different setting(page 34).RIf the base unit and another handset are having an intercomcall, your handset does not announce caller information.The caller list/incoming phonenumbers are not edited automatically.RThe Caller ID number auto edit feature is turned off. Turn iton and try again (page 23).RYou need to call back the edited number to activate CallerID number auto edit.I cannot dial the phone numberedited in the caller list.RThe phone number you dialed might have been editedincorrectly (for example, the long distance “1” or the areacode is missing). Edit the phone number with anotherpattern (page 29).Time on the unit has shifted. RIncorrect time information from incoming Caller ID changesthe time. Set the time adjustment to “Manual” (off)(page 22).For assistance, please visit http://www.panasonic.com/help 43Useful InformationTG477x(en-en)_1109_ver012.pdf 43 2011/11/09 18:28:04
Problem Cause/solutionThe 2nd caller’s information is notdisplayed during an outside call.RIn order to use Caller ID, call waiting, or Call Waiting CallerID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.After subscribing, you may need to contact your serviceprovider/telephone company again to activate this specificservice, even if you already subscribed to both Caller ID andCall Waiting with Caller ID services (CWID).Answering systemProblem Cause/solutionThe unit does not record newmessages.RThe answering system is turned off. Turn it on (page 31).RThe message memory is full. Erase unwanted messages(page 32).RThe recording time is set to “Greeting only”. Changethe setting (page 35).RIf you subscribe to a voice mail service, messages arerecorded by your service provider/telephone company, notyour telephone. Change the unit’s number of rings setting orcontact your service provider/telephone company (page 34).I cannot operate the answeringsystem remotely.RThe remote access code is not set. Set the remote accesscode (page 33).RYou are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 33).RThe answering system is turned off. Turn it on (page 34).Liquid damageProblem Cause/solutionLiquid or other form of moisture hasentered the base unit/handset.RDisconnect the AC adaptor and telephone line cord from thebase unit. Remove the batteries from the handset and leaveto dry for at least 3 days. After the base unit/handset arecompletely dry, reconnect the AC adaptor and telephoneline cord. Insert the batteries and charge fully before use. Ifthe unit does not work properly, contact an authorizedservice center.Caution:RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.44 For assistance, please visit http://www.panasonic.com/helpUseful InformationTG477x(en-en)_1109_ver012.pdf 44 2011/11/09 18:28:04
FCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No.............(found on the bottom of the unit)L Ringer Equivalence No. (REN).......0.1BL Ringer Equivalence No. (REN: Under a power failure).......1.0BA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off-peak hours, such as early morning or late evenings.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipment generates, uses, and can radiate radio For assistance, please visit http://www.panasonic.com/help 45Useful InformationTG477x(en-en)_1109_ver012.pdf 45 2011/11/09 18:28:04
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference.FCC RF Exposure Warning:L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in conjunction with any other antenna or transmitter.L The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided.NoticeL FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants.TCompatible withHearing Aid T-CoilTIA-108346 For assistance, please visit http://www.panasonic.com/helpUseful InformationTG477x(en-en)_1109_ver012.pdf 46 2011/11/09 18:28:04
Guía Rápida Española InstalaciónUnidad baseAuricularCargadorCARGUE APROXIMADAMENTE DURANTE 7 HORASL Use solo el adaptador de corriente Panasonic PNLV226 incluido.L Para sujetar el cable del adaptador de corriente al gancho de la unidad base.Consulte la “Connections” (Conexiones) del manual de instrucciones para obtener detalles.SOLO baterías Ni-MH recargables*Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.CorrectoIncorrectoL UTILICE SOLO baterías de Ni-MH tamaño AAA (R03).L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.L Compruebe que las polaridades son las correctas (S, T).A la toma de corrienteL Use solo el adaptador de corriente Panasonic PNLV226 incluido.“Clic” A la toma de teléfono de línea única (RJ11C)Filtro DSL/ADSL*GanchoConfirme que aparezca “Cargando”.“Clic”Oprima firmemente el contacto.“Clic”A la toma de corrientePara obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 47Guía Rápida Española TG477x(en-en)_1109_ver012.pdf 47 2011/11/09 18:28:04
Sugerencias de operaciónTeclas de funciónCada unidad incluye 3 teclas de función. Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla.{C}, {MENU}, {REMR.} y otras funciones adicionales se asignan a las teclas de función. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación.Tecla navegadoraUnidad base:{^}, {V}, {7} o {8}: Navegue por diversas listas y elementos.VOL. ({^} o {V}): Ajuste el volumen del receptor o el altavoz mientras habla.{7}/{8}: Repetir u omitir el mensaje durante la reproducción.Auricular:{^}, {V}, {<}, o {>}: Navegue por diversas listas y elementos.{<} CID (Identificador de llamadas): Vea la lista de personas que llamaron.{>} REDIAL (Remarcación): Vea la lista de remarcación.Tecla de volumen (Auricular)Oprima {+} o {-} repetidamente para ajustar el volumen del receptor o del altavoz mientras habla.Cambio de idiomas (predeterminado: “English”)Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press SELECT”. Oprima {OFF} para salir.Idioma de la pantalla (Unidad base/Auricular)1{MENU} (11) s {r}: “Español” s {GUARDA} 2Continúe operando su unidad.Unidad base: {EXIT}Auricular: {OFF}Idioma de la guía de voz (Auricular){MENU} (112 s {r}: “Español” s {GUARDA} s {OFF}Unidad baseAuricular{V}{^}{7}{8}AuricularUnidad baseSubir volumenBajar volumenVOL.FLASH/CALL WAITSP-PHONECIDREDIALVOL.{V}{^}{<}{>}48 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida EspañolaTG477x(en-en)_1109_ver012.pdf 48 2011/11/09 18:28:04
Fecha y hora (Auricular)1{MENU} (1)12Introduzca el día, mes y año actuales. s {OK}3Introduzca la hora y minuto actuales (formato de reloj de 24 horas).4{GUARDA} s {OFF}Operaciones básicasCómo hacer y contestar llamadas (Unidad base/Auricular)Para hacer llamadasUnidad base: Marque el número telefónico. s Levante el auricular alámbrico u oprima {SP-PHONE}.Auricular: Marque el número telefónico. s {C}/{s}Para contestar llamadasUnidad base: Levante el auricular alámbrico u oprima {SP-PHONE}.Auricular: {C}/{s}Para colgarUnidad base: Coloque el auricular alámbrico en la base. Cuando utilice el altavoz, oprima {SP-PHONE}.Auricular: {OFF}Para ajustar el volumen del receptor o del altavozUnidad base: Oprima {^} o {V} repetidamente mientras habla.Auricular: Oprima {+} o {-} repetidamente mientras habla.Cómo hacer una llamada usando la lista de remarcaciónUnidad base:{REDIAL} s {r}: Seleccione el número telefónico deseado. s Levante el auricular con cable.Auricular:{REMR.} o {>} REDIAL s {r}: Seleccione el número telefónico deseado. s {C}Para ajustar el volumen del timbre1{MENU} (16)2{r}: Seleccione el volumen deseado. s {GUARDA}3Continúe operando su unidad.Unidad base: {EXIT}Auricular: {OFF}Directorio telefónico compartidoPara añadir entradas(Auricular)1{C} s {AÑAD.}2Introduzca el nombre de la persona (máx. 16 caracteres). s {OK}3Introduzca el número telefónico de la persona (máx. 24 dígitos). s {OK} 4{r}: Seleccione el grupo deseado. s {SELEC.} 2 veces s {OFF}Para hacer llamadas(Unidad base/Auricular)1{C} s {r}: Seleccione la entrada deseada.2Continúe operando su unidad.Unidad base: Levante el auricular con cable.Auricular: {C}Contestador de llamadasContestador encendido/apagado(Unidad base)Oprima {ANSWER ON/OFF} para encender y apagar el contestador de llamadas.Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 49Guía Rápida Española TG477x(en-en)_1109_ver012.pdf 49 2011/11/09 18:28:04
Contestador de llamadasPara escuchar mensajes(Unidad base/Auricular)Unidad base:{6} (PLAY)Auricular:Para escuchar mensajes nuevos:{REPRO.} o {MENU} (323Para escuchar todos los mensajes:{MENU} (324Preguntas frecuentesPregunta Causa y solución¿Por qué aparece _?LEl auricular está demasiado lejos de la unidad base. Acérquelo.LEl adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base.LEl auricular no está registrado en la unidad base. Regístrelo.1Auricular: {MENU} (13)2Unidad base: Oprima y mantenga oprimido {LOCATOR} durante aproximadamente 5 segundos hasta que suene el tono de registro.3Auricular: Oprima {OK}, y después espere hasta que suene un pitido largo.¿Cómo se incrementa el nivel de volumen del auricular?LOprima la tecla de volumen {+} repetidamente mientras habla.¿Por qué hay ruido o se corta la conversación?LTrate de reubicar la unidad base de forma que se minimice la distancia al auricular.LSi ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base, llame a soporte al cliente de Panasonic al 1-800-211-PANA (1-800-211-7262).¿Es posible añadir otro auricular accesorio a mi unidad base?LSí, puede añadir hasta 6 auriculares (incluyendo los que se venden con su unidad base) a una sola unidad base.LPara adquirir auriculares accesorios adicionales (KX-TGA470), visite http://www.panasonic.com o llame al 1-800-332-5368. Los usuarios TTY (usuarios con impedimentos auditivos o del habla) pueden llamar al 1-866-605-1277.¿Es posible mantener cargando las baterías todo el tiempo?LPuede dejar el auricular en el cargador el tiempo que lo desee. Esto no daña las baterías.¿Cómo se contestan las llamadas en espera (segunda llamada)?LOprima {CALL WAIT} cuando escuche el tono de llamada en espera.Para obtener más información acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (solo en inglés)Operaciones básicas50 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida EspañolaTG477x(en-en)_1109_ver012.pdf 50 2011/11/09 18:28:04
Customer servicesCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/helpor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic Service and Technology Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)Accessory Purchases (United States and Puerto Rico)For assistance, please visit http://www.panasonic.com/help 51AppendixTG477x(en-en)_1109_ver012.pdf 51 2011/11/09 18:28:04
Warranty (For United States and Puerto Rico)PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to: PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503panacare@us.panasonic.comWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.Panasonic Telephone Products Limited WarrantyShip-In ServiceIF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.52 For assistance, please visit http://www.panasonic.com/helpAppendixTG477x(en-en)_1109_ver012.pdf 52 2011/11/09 18:28:04
Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.L Carefully pack your unit, preferably in the original carton.L Attach a letter, detailing the symptom.L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.When you ship the productFor assistance, please visit http://www.panasonic.com/help 53AppendixTG477x(en-en)_1109_ver012.pdf 53 2011/11/09 18:28:04
Index#4-way conference: 16AAdditional handset: 26Alarm: 25Answering calls: 14Answering systemCall screening: 31Erasing messages: 32, 33, 34Greeting message: 31Greeting only: 35Listening to messages: 32, 33Number of rings: 34Recording time: 35Remote access code: 33Remote operation: 33Ring count: 34Toll saver: 34Turning on/off: 31, 33, 34Auto talk: 14, 23BBattery: 8, 9Belt clip: 11Booster (Clarity booster): 15CCall block: 26Call share: 16, 23Call waiting: 15Call Waiting Caller ID: 15Caller ID number auto edit: 23, 29Caller ID service: 28Caller list: 29Caller list edit: 29Chain dial: 18CID (Caller ID): 29Conference calls: 38Control type: 10, 11Customer support: 21, 23DDate and time: 12Dialing mode: 12Direct command code: 20DisplayContrast: 21, 23Language: 12EEco mode: 9Equalizer: 15Error messages: 41FFlash: 15, 23GGroups: 17, 28HHandsetDeregistration: 27Locator: 38Name: 25Registration: 27Hold: 14IIntercom: 38KKey tone: 23LLine mode: 23MMaking calls: 13Missed calls: 28Mute: 15PPause: 14Phonebook: 17Power failure: 9RRedialing: 13Ringer ID: 28Ringer tone: 22, 28Rotary/pulse service: 15SSilent mode: 25SP-PHONE (Speakerphone): 13TTalking Caller ID: 28Temporary tone dialing: 15Time adjustment: 22Transferring calls: 38Troubleshooting: 41TTY: 51VVM (Voice mail): 36Voice guidance language: 12Voice mail: 34, 36VolumeReceiver: 13Ringer (Base unit): 14, 21Ringer (Handset): 14, 22Speaker: 13WWall mounting: 4054IndexTG477x(en-en)_1109_ver012.pdf 54 2011/11/09 18:28:04
55NotesTG477x(en-en)_1109_ver012.pdf 55 2011/11/09 18:28:04
1 Reconnect AC adaptor to the base unit.2 Check if telephone line cord is connected.3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4Read troubleshooting page in the Operating Instructions.Visit our Web site: http://www.panasonic.com/helpLFAQ and troubleshooting hints are available.If your product is not working properly. . .IMPORTANT!For your future referenceWe recommend keeping a record of the following information to assist with any repair under warranty.Serial No. Date of purchase(found on the bottom of the base unit)Name and address of dealerAttach your purchase receipt here.One Panasonic Way, Secaucus, New Jersey 07094© Panasonic System Networks Co., Ltd. 2011Printed in Malaysia *TG4771**TG4771* PNQX5103ZA TT1211MG0TG477x(en-en)_1109_ver012.pdf 56 2011/11/09 18:28:04

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