Panasonic of North America 96NKX-TG4771 DECT 6.0 Base User Manual Operating Instructions English

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Date Submitted	2011-12-02 00:00:00
Date Available	2012-01-16 00:00:00
Creation Date	2011-11-09 18:25:28
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Document Lastmod	2011-11-14 09:17:51
Document Title	Operating Instructions (English)
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Document Author:	Panasonic System Networks Co., Ltd.

Operating Instructions
Digital Corded/Cordless Answering System
KX-TG4771
KX-TG4772
KX-TG242SK
KX-TG4773
KX-TG243SK
Model No.
Model shown is KX-TG4771.
Before initial use, see “Getting Started” on
page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
Consulte “Guía Rápida Española”, página 47.
For assistance, visit our Web site: http://www.panasonic.com/help for customers in the
U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TG477x(en-en)_1109_ver012.pdf
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18:28:01
Table of Contents
Introduction
Useful Information
Model composition ..............................................3
Accessory information ........................................3
Wall mounting ...................................................40
Error messages ................................................41
Troubleshooting ................................................41
FCC and other information ...............................45
Important Information
For your safety ....................................................5
Important safety instructions ...............................6
For best performance .........................................6
Other information ................................................6
Specifications ......................................................6
Getting Started
Setting up ............................................................8
Note when setting up ..........................................9
Intelligent eco mode ............................................9
Controls ............................................................10
Belt clip .............................................................11
Display ..............................................................11
Initial settings ....................................................12
Guía Rápida Española
Guía Rápida Española ......................................47
Appendix
Customer services ............................................51
Warranty (For United States and Puerto
Rico) .................................................................52
Index
Index..................................................................54
Making/Answering Calls
Making calls ......................................................13
Answering calls .................................................14
Useful features during a call .............................14
Shared Phonebook
Shared phonebook ...........................................17
Programming
Programmable settings .....................................20
Special programming ........................................25
Registering a unit ..............................................26
Caller ID Service
Using Caller ID service .....................................28
Caller list ...........................................................29
Answering System
Answering system .............................................31
Turning the answering system on/off ................31
Greeting message ............................................31
Listening to messages using the base
unit ....................................................................32
Listening to messages using the
handset .............................................................32
Remote operation .............................................33
Answering system settings ...............................34
Voice Mail Service
Voice mail service .............................................36
Intercom/Locator
Intercom ............................................................38
Handset locator .................................................38
Transferring calls, conference calls ..................38
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Introduction
Model composition
Base unit
Handset
Part No.
Part No.
KX-TG4771
KX-TGA470
KX-TG4772
KX-TG4771
KX-TGA470
KX-TG242SK
KX-TG4771
KX-TGA470
KX-TG4773
KX-TG4771
KX-TGA470
KX-TG243SK
KX-TG4771
KX-TGA470
Series
Model No.
KX-TG4771 series
KX-TG4771
Quantity
Accessory information
Supplied accessories
Quantity
No.
Accessory item/Order number
AC adaptor/PNLV226Z
Telephone line cord/PQJA10075Z
KX-TG4771
KX-TG4772
KX-TG242SK
KX-TG4773
KX-TG243SK
Desk stand/Wall mounting
PNKL1037Z1
Corded handset/PNLXP1005Z
Corded handset cord/PQJA212V
Rechargeable batteries/HHR-4DPA
Handset cover*2/PNYNTGA470BR
Belt clip/PNKE1132Z1
Charger/PNLC1029ZB
adaptor*1/
*1 The desk stand/wall mounting adaptor comes attached to the base unit.
*2 The handset cover comes attached to the handset.
For assistance, please visit http://www.panasonic.com/help
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 51).
Accessory item
Order number
Rechargeable batteries
HHR-4DPA*1
R To order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset
KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430
T-adaptor
KX-J66
Range extender
KX-TGA405*2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas where
reception was previously not available. This product can be purchased online. Please visit our Web
site: http://www.panasonic.com/RangeExtender
Expanding your phone system
Optional handset feature overview
Handset (optional): KX-TGA470
You can expand your phone system by registering optional
handsets (6 max.) to a single base unit.
R Optional handsets may be a different color from that of
the supplied handsets.
For assistance, please visit http://www.panasonic.com/help
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18:28:01
Important Information
To prevent severe injury and loss of life/property, read this
section carefully before using the product to ensure
proper and safe operation of your product.
the frequency range of 1.92 GHz to 1.93 GHz, and the
RF transmission power is 115 mW (max.).)
R Do not use the product in health care facilities if any
regulations posted in the area instruct you not to do so.
Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
WARNING
CAUTION
Power connection
Installation and location
For your safety
R Use only the power source marked on the product.
R Do not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
R Completely insert the AC adaptor/power plug into the
power outlet. Failure to do so may cause electric shock
and/or excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the AC adaptor/
power plug by pulling it from the power outlet, then
wiping with a dry cloth. Accumulated dust may cause
an insulation defect from moisture, etc. resulting in a
fire.
R Unplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an unusual noise.
These conditions can cause fire or electric shock.
Confirm that smoke has stopped emitting and contact
the Panasonic Call Center at 1-800-211-PANA
(1-800-211-7262).
R Unplug from power outlets and never touch the inside
of the product if its casing has been broken open.
R Never touch the plug with wet hands. Danger of
electric shock exists.
Installation
R To prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
R Do not place or use this product near automatically
controlled devices such as automatic doors and fire
alarms. Radio waves emitted from this product may
cause such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone line cord to
be excessively pulled, bent or placed under heavy
objects.
Operating safeguards
R Unplug the product from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers, etc.) onto
the telephone line cord plug, or allow it to become wet
at all. This may cause a fire. If the telephone line cord
plug becomes wet, immediately pull it from the
telephone wall jack, and do not use.
R Do not excessively pull the corded handset cord from
the base unit. This may cause the base unit to fall,
resulting in injury.
R Never install telephone wiring during an electrical
storm.
R Never install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
R Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
R Use caution when installing or modifying telephone
lines.
R The AC adaptor is used as the main disconnect device.
Ensure that the AC outlet is installed near the product
and is easily accessible.
R This cordless handset is unable to make calls when:
– the handset batteries need recharging or have failed.
– there is a power failure.
Battery
R We recommend using the batteries noted on page 4.
USE ONLY rechargeable Ni-MH batteries AAA
(R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte is toxic and may be harmful if swallowed.
R Exercise care when handling the batteries. Do not
allow conductive materials such as rings, bracelets, or
keys to touch the batteries, otherwise a short circuit
may cause the batteries and/or the conductive material
to overheat and cause burns.
R Charge the batteries provided with or identified for use
with this product only, in accordance with the
instructions and limitations specified in this manual.
R Only use a compatible charger to charge the batteries.
Do not tamper with the charger. Failure to follow these
instructions may cause the batteries to swell or
explode.
Attention:
Medical
R Consult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external
RF (radio frequency) energy. (The product operates in
A nickel metal hydride battery that is recyclable powers
the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for
information on how to recycle this battery.
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Important Information
Important safety instructions
When using your product, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Do not use this product near water for example, near
a bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They
may explode. Check with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
R Operating the product near electrical appliances may
cause interference. Move away from the electrical
appliances.
Routine care
R Wipe the outer surface of the product with a soft
moist cloth.
R Do not use benzine, thinner, or any abrasive powder.
Other information
CAUTION: Risk of explosion if battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions.
Notice for product disposal, transfer, or return
For best performance
R This product can store your private/confidential
information. To protect your privacy/confidentiality, we
recommend that you erase information such as
phonebook or caller list entries from the memory
before you dispose of, transfer, or return the product.
Base unit location/avoiding noise
Notice
The base unit and other compatible Panasonic units use
radio waves to communicate with each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location with no
obstructions between the cordless handset and
base unit in an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices, or
other phones.
– facing away from radio frequency transmitters, such
as external antennas of mobile phone cell stations.
(Avoid putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the local
environmental conditions.
R If the reception for a base unit location is not
satisfactory, move the base unit to another location for
better reception.
Environment
R Keep the product away from electrical noise generating
devices, such as fluorescent lamps and motors.
R The product should be kept free from excessive
smoke, dust, high temperature, and vibration.
R The product should not be exposed to direct sunlight.
R Do not place heavy objects on top of the product.
R When you leave the product unused for a long period
of time, unplug the product from the power outlet.
R The product should be kept away from heat sources
such as heaters, kitchen stoves, etc. It should not be
placed in rooms where the temperature is less than
0 °C (32 °F) or greater than 40 °C (104 °F). Damp
basements should also be avoided.
R The maximum calling distance may be shortened when
the product is used in the following places: Near
obstacles such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
R Standard:
DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit:
Standby: Approx. 0.9 W
Maximum: Approx. 1.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.0 W
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
Specifications
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Important Information
R Operating conditions:
0 °C – 40 °C(32 °F – 104 °F), 20 % – 80 % relative air
humidity (dry)
Note:
R Design and specifications are subject to change
without notice.
R The illustrations in these instructions may vary slightly
from the actual product.
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
2011/11/09
18:28:02
Getting Started
Battery installation
Setting up
Connections
R Use only the supplied Panasonic AC adaptor
PNLV226.
R USE ONLY Ni-MH batteries AAA (R03) size.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities ( ,
).
n Base unit
Press plug firmly.
“Click”
Hook
“Click”
Rechargeable Ni-MH ONLY
To power outlet
“Click”
DSL/ADSL filter*
Correct
To single-line
telephone jack
(RJ11C)
Incorrect
R When the date and time setting is displayed,
see page 12.
Battery charging
Charge for about 7 hours.
R When the batteries are fully charged, “Fully
charged” is displayed.
*DSL/ADSL filter (not supplied) is required if you
have DSL/ADSL service.
Confirm “Charging” is displayed.
n Charger
Hooks
To power outlet
For assistance, please visit http://www.panasonic.com/help
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Getting Started
Note when setting up
Battery level
Icon
Battery level
Note for connections
High
R The AC adaptor must remain connected at all
times. (It is normal for the adaptor to feel warm
during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery performance
(supplied batteries)
During a power failure
Operation
Operating time
The base unit will work as a standard telephone
using power from the telephone line, so you can
make and answer outside calls with the corded
handset. However, this operation may not work
properly depending on area or telephone line’s
condition. The base unit speakerphone and the
cordless handset will not function during a power
failure.
In continuous use
13 hours max.*1
Not in use (standby)
11 days max.*1
Note for battery installation
R Use the supplied rechargeable batteries. For
replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 5.
) with a dry cloth.
R Wipe the battery ends ( ,
) or the
R Avoid touching the battery ends ( ,
unit contacts.
Note for battery charging
R It is normal for the handset to feel warm during
charging.
R Clean the charge contacts of the handset and
charger with a soft and dry cloth once a month.
Before cleaning the unit, disconnect from power
outlets and any telephone line cords. Clean
more often if the unit is exposed to grease, dust,
or high humidity.
*1 If Eco mode is on.
Note:
R Actual battery performance depends on usage
and ambient environment.
R Even after the batteries are fully charged, the
handset can be left on the charger without any
ill effect on the batteries.
R The battery level may not be displayed correctly
after you replace the batteries. In this case,
place the handset on the charger and let it
charge for at least 7 hours.
Intelligent eco mode
This feature automatically reduces handset power
consumption by suppressing handset transmission
power when the handset is close to the base unit.
is displayed.
R When this feature is activated,
R Eco mode is turned off when the clarity booster
is activated (page 15).
For assistance, please visit http://www.panasonic.com/help
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Getting Started
Controls
MLOCATORN MINTERCOMN
MnN (STOP) (EXIT)
Base unit
M N (PLAY)
Message indicator
n Control type
Soft keys
The base unit features 3 soft keys. By pressing
a soft key, you can select the feature shown
directly above it on the display.
Navigator key
– MDN, MCN, M N, or M N: Scroll through
various lists and items.
– VOL. (MDN or MCN): Adjust the receiver or
speaker volume while talking.
– M N/M N: Repeat/skip messages during
playback.
Handset
VOL.
TG477x(en-en)_1109_ver012.pdf
Corded handset
Receiver
Speaker
Display
Microphone
Dial keypad (*: TONE)
Desk stand/Wall mounting adaptor
R The adaptor is a removable attachment for
desk stand or wall mounting use
(page 40).
MHOLDN
MREDIALN MPAUSEN
MFLASHN MCALL WAITN
MSP-PHONEN (Speakerphone)
SP-PHONE indicator
MERASEN
MANSWER ON/OFFN
ANSWER ON/OFF indicator
10
Ringer indicator
Message indicator
Speaker
MjN/MkN (VOL.: Volume up/down)
M N (SP-PHONE: Speakerphone)
For assistance, please visit http://www.panasonic.com/help
10
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Getting Started
N (TALK)
Headset jack
Dial keypad (*: TONE)
Receiver
Display
MCALL WAITNMFLASHN
MOFFN
Microphone
Charge contacts
n Control type
Soft keys
The handset features 3 soft keys. By pressing
a soft key, you can select the feature shown
directly above it on the display.
Navigator key
– MDN, MCN, MFN, or MEN: Scroll through various
lists and items.
(Volume: MDN or MCN): Adjust the receiver
–
or speaker volume while talking.
– MFN CID (Caller ID): View the caller list.
– MEN REDIAL: View the redial list.
Display
Base unit display items
Item
Meaning
Ringer volume is off.
(page 14)
PRIV.
Call sharing mode is off.
(page 23)
In use
Answering system is being
used by a handset.
Line in use
Someone is using the line.
“Greeting only” is
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller messages
are not recorded. (page 35)
Handset display items
Item
Meaning
Within base unit range
Belt clip
Out of base unit range
n To attach
n To remove
The line is in use.
R When flashing:
The call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 9)
Equalizer is set. (page 16)
Speakerphone is on.
(page 13)
Ringer volume is off.
(page 14)
Silent mode is on. (page 25)
Call sharing mode is off.
(page 23)
Alarm is on. (page 25)
Handset number
Battery level
Blocked call (page 26)
Clarity booster is on.
(page 15)
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Getting Started
Item
Meaning
In use
Answering system is being
used by the base unit or
another handset.
Line in use
Someone is using the line.
Initial settings
n Direct command code:
Programmable settings can be accessed by
pressing MMENUN, # and then the
corresponding code on the dial keypad
(page 20).
Example: Press MMENUN#110.
R The date and time may be incorrect after a
power failure. In this case, set the date and time
again.
Display language
You can select either “English” or “Español”
as the display language. The default setting is
“English”.
Base unit / Handset
MMENUN#110
MbN: Select the desired setting. a MSAVEN
Proceed with the operation for your unit.
Base unit: MEXITN
Handset: MOFFN
n Symbol meaning:
Symbol
Meaning
Voice guidance language
Example:
MbN: “Off”
Press MCN or MDN to select
the words in quotations.
You can select either “English” or “Español”
as the voice guidance language of the answering
system. The default setting is “English”.
Date and time
Handset
Important:
R When you install the batteries for the first time,
the handset may prompt you to set date and
time. First press MSELECTN, then proceed to
step 2.
MMENUN#112
MbN: Select the desired setting.
MSAVEN a MOFFN
Dialing mode
Handset
MMENUN#101
MOKN
Enter the current month, date, and year by
selecting 2 digits for each.
Example: July 15, 2012
07 15 12
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
Handset
Enter the current hour and minute (12-hour
clock format) by selecting 2 digits for each.
Example: 9:30
09 30
MMENUN#120
MbN: Select the desired setting.
MSAVEN a MOFFN
MAM/PMN: Select “AM” or “PM”.
MSAVEN a MOFFN
Note:
R When English is selected as the display
language, 12-hour clock format is used. When
Spanish is selected, 24-hour clock format is
used.
12
TG477x(en-en)_1109_ver012.pdf
For assistance, please visit http://www.panasonic.com/help
12
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Making/Answering Calls
Making calls
Using the base unit
Dial the phone number.
R To correct a digit, press MCLEARN.
Lift the corded handset.
When you finish talking, place the corded
handset on the cradle.
Note:
R You can also dial the phone number after lifting
the corded handset.
Using the speakerphone
During a conversation with the corded
handset, press MSP-PHONEN to turn on the
speakerphone.
R You can place the corded handset on the
cradle.
R Speak into the base unit microphone.
R Speak alternately with the other party.
When you finish talking, press MSP-PHONEN.
Note:
R For best performance, use the speakerphone in
a quiet environment.
R To switch to the receiver, lift the corded handset.
Making a call using the redial list
The last 10 phone numbers dialed are stored in
the redial list (each 48 digits max.).
MREDIALN
When you finish talking, press MOFFN or place
the handset on the charger.
Using the speakerphone
Dial the phone number and press M N.
R Speak alternately with the other party.
When you finish talking, press MOFFN.
Note:
R For best performance, use the speakerphone in
a quiet environment.
R To switch back to the receiver, press
M N/M N.
Making a call using the redial list
The last 5 phone numbers dialed are stored in the
redial list (each 48 digits max.).
MREDIALN or MEN REDIAL
R If there is a new message in the voice mail
or answering system, MREDIALN is not
displayed.
MbN: Select the desired phone number.
Erasing a number in the redial list
MREDIALN or MEN REDIAL
MbN: “Yes” a MSELECTN
MbN: Select the desired phone number. a
MERASEN
MOFFN
Adjusting the receiver or speaker
volume
MbN: Select the desired phone number.
Lift the corded handset.
Erasing a number in the redial list
Base unit
Press MDN or MCN repeatedly while talking.
Handset
MREDIALN
MbN: “Yes” a MSELECTN
MbN: Select the desired phone number. a
MERASEN
MEXITN
Using the handset
Lift the handset and dial the phone number.
R To correct a digit, press MCLEARN.
Press M
Press MjN or MkN repeatedly while talking.
Note for handset:
R There are 5 volume levels (1 to 5) for the
receiver. When you change the receiver volume
to level 5 (maximum level), the volume returns
to level 4 (default) after you hang up.
N or MCALLN.
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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18:28:02
電気ご担当者様：
Receiver volumeの
初期値のご確認をお
願いいたします。
Making/Answering Calls
Pause (for PBX/long distance service
users)
A pause is sometimes required when making calls
using a PBX or long distance service. When
storing a calling card access number and/or PIN in
the phonebook, a pause is also needed
(page 19).
Example: If you need to dial the line access
number “9” when making outside calls with a PBX:
Base unit / Handset
9 a MPAUSEN
Dial the phone number.
Proceed with the operation for your unit.
Base unit: Lift the corded handset.
Handset: M N
Note:
R A 3.5 second pause is inserted each time
MPAUSEN is pressed.
Auto talk
You can answer calls simply by lifting the handset
off the charger. You do not need to press M N.
To turn this feature on, see page 23.
Adjusting the ringer volume
Base unit / Handset
n While the unit is ringing for an incoming call:
Proceed with the operation for your unit.
Base unit: Press MDN or MCN repeatedly to
select the desired volume.
R To turn the ringer off, press and hold MCN
until the unit beeps.
Handset: Press MjN or MkN repeatedly to
select the desired volume.
n Programming the volume beforehand:
1 MMENUN#160
Answering calls
Using the base unit
When a call is being received, the SP-PHONE
indicator flashes rapidly.
Lift the corded handset or press MSP-PHONEN
when the unit rings.
When you finish talking, place the corded
handset on the cradle. When the
speakerphone is used, press MSP-PHONEN.
Using the handset
When a call is being received, the ringer indicator
flashes rapidly.
Lift the handset and press M N or M N when
the unit rings.
R You can also answer the call by pressing
any dial key from 0 to 9, *, or #. (Any
key answer feature)
When you finish talking, press MOFFN or place
the handset on the charger.
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MbN: Select the desired volume. a MSAVEN
Proceed with the operation for your unit.
Base unit: MEXITN
Handset: MOFFN
Temporary ringer off
Base unit / Handset
While the unit is ringing for a call, you can turn the
ringer off temporarily by pressing M N.
Useful features during a call
Hold
This feature allows you to put an outside call on
hold.
Base unit
Press MHOLDN during an outside call.
R If you are using the corded handset, you
can place it on the cradle.
To release hold, lift the corded handset or
press MSP-PHONEN.
R A handset user can take the call by
pressing M N.
For assistance, please visit http://www.panasonic.com/help
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Making/Answering Calls
Handset
Press MMENUN during an outside call.
MbN: “Hold” a MSELECTN
To release hold, press M N.
R The base unit user can take the call by
lifting the corded handset.
R Another handset user can take the call by
pressing M N.
Note for base unit and handset:
R If a call is kept on hold for more than 9 minutes,
an alarm tone starts to sound and the ringer
indicator on the handset flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
R If another phone is connected to the same line,
you can also take the call by lifting its handset.
R While an outside call is on hold, the SP-PHONE
indicator on the base unit flashes.
Mute
While mute is turned on, you can hear the other
party, but the other party cannot hear you.
Base unit / Handset
Press MMUTEN during conversation.
R MMUTEN flashes.
To return to the conversation, press MMUTEN
again.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Flash
Base unit / Handset
This feature allows you to receive calls while you
are already talking on the phone. If you receive a
call while on the phone, you will hear a call waiting
tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd caller’s
information is displayed on the base unit or
handset that is in use after you hear the call
waiting tone.
Base unit / Handset
Press MCALL WAITN to answer the 2nd call.
To switch between calls, press MCALL WAITN.
Note:
R Please contact your service provider/telephone
company for details and availability of this
service in your area.
Temporary tone dialing (for rotary/
pulse service users)
You can temporarily switch the dialing mode to
tone when you need to access touch-tone services
(for example, answering services, telephone
banking services, etc.).
Base unit / Handset
Press * (TONE) before entering access numbers
which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when the
handset is used in an area where there may be
interference. During an outside call, this feature is
turned on automatically when necessary.
R When this feature is turned on,
is
displayed.
MFLASHN allows you to use the special features of
your host PBX such as transferring an extension
call, or accessing optional telephone services.
Handset equalizer
Note:
R To change the flash time, see page 23.
This feature clarifies the voice of the person you
are talking to, producing a more natural-sounding
voice that is easier to hear and understand.
For call waiting or Call Waiting Caller
ID service users
To use call waiting or Call Waiting Caller ID, you
must first subscribe with your service provider/
telephone company.
Press MMENUN while talking.
MbN: “Equalizer” a MSELECTN
MbN: Select the desired setting.
Press MOKN to exit.
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Making/Answering Calls
Note:
R When this feature is activated,
is displayed
while talking.
R Depending on the condition and quality of your
telephone line, this feature may emphasize
existing line noise. If it becomes difficult to hear,
turn this feature off.
R This feature is not available while using the
speakerphone.
Call share
You can join an existing outside call.
Base unit
To join the conversation, lift the corded handset
when the handset is on an outside call.
Handset
To join the conversation, press M
other unit is on an outside call.
N when the
Note for base unit and handset:
R A maximum of 4 parties (including 1 outside
party) can join a conversation using 3
extensions. (4-way conference)
R To prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 23).
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For assistance, please visit http://www.panasonic.com/help
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Shared Phonebook
Shared phonebook
The shared phonebook allows you to make calls
without having to dial manually. The base unit and
any handset registered to the base unit can use
the shared phonebook. You can add 100 names
and phone numbers to the shared phonebook, and
assign each phonebook entry to the desired group.
Important:
R Only 1 person can access the shared
phonebook at a time.
R Caller ID subscribers can use group ringer tone
features (page 28).
Adding entries
Handset
Key
Character
R To enter another character that is located on the
same dial key, first press MEN to move the
cursor to the next space.
R If you do not press any dial key within 5
seconds after entering a character, the
character is fixed and the cursor moves to the
next space.
R in the above table represents a single space.
Enter the party’s phone number (24 digits
max.). a MOKN
Press MFN or MEN. a MCLEARN
R Press and hold MCLEARN to erase all characters
or numbers.
MbN: Select the desired group. a MSELECTN
2 times
R To add other entries, repeat from step 2.
Groups
N a MADDN
Enter the party’s name (16 characters max.).
a MOKN
MOFFN
Character table for entering names
While entering characters, you can switch
between uppercase and lowercase by pressing *
(A®a).
Key
Character
’
–
Erasing the character or number
Groups can help you find entries in the phonebook
quickly and easily. When adding an entry to the
phonebook, you can assign it to one of 9 groups.
You can change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.) and
then search for phonebook entries by group. The
group ringer tone feature is available for Caller ID
subscribers (page 28).
Changing group names
The default group name is “Group 1” to “Group
9”.
Handset
MOFFN
N a MMENUN
MbN: “Group” a MSELECTN
MbN: Select the desired group. a MSELECTN
MbN: “Group name” a MSELECTN
Edit the name (10 characters max.; page 17).
a MSAVEN
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Shared Phonebook
Finding and calling from a
phonebook entry
Base unit / Handset
Scrolling through all entries
MbN: Select the desired entry.
Proceed with the operation for your unit.
Base unit: Lift the corded handset.
Handset: M N
Searching by first character
Edit the phone number if necessary (24 digits
max.). a MOKN
MbN: Select the desired group (page 17). a
MSELECTN 2 times
MOFFN
Erasing entries
Erasing an entry
Base unit / Handset
Press the dial key (0 – 9 or #) which
contains the character you are searching for
(page 17).
R Press the same dial key repeatedly to
display the first entry corresponding to each
character located on that dial key.
R If there is no entry corresponding to the
character you selected, the next entry is
displayed.
MbN: Scroll through the phonebook if
necessary.
Proceed with the operation for your unit.
Base unit: Lift the corded handset.
Handset: M N
Find the desired entry (page 18).
MERASEN a MbN: “Yes” a MSELECTN
Proceed with the operation for your unit.
Base unit: MEXITN
Handset: MOFFN
Erasing all entries
Base unit
N a MERASEN
MbN: “Yes” a MSELECTN
MbN: “Yes” a MSELECTN
Handset
Searching by group
Chain dial
N a MGROUPN
MbN: Select the group you want to search. a
MSELECTN
R If you select “All groups”, the unit ends
the group search.
MbN: Select the desired entry.
Proceed with the operation for your unit.
Base unit: Lift the corded handset.
Handset: M N
Editing entries
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MbN: “Yes” a MSELECTN
MbN: “Yes” a MSELECTN
MOFFN
Base unit / Handset
Proceed with the operation for your unit.
During an outside call:
Base unit: M N
Handset: MMENUN a MbN: “Phonebook”
a MSELECTN
MbN: Select the desired entry.
Find the desired entry (page 18). a MEDITN
Edit the name if necessary (16 characters
max.; page 17). a MOKN
N a MMENUN
MbN: “Erase all” a MSELECTN
This feature allows you to dial phone numbers in
the phonebook while you are on a call. This
feature can be used, for example, to dial a calling
card access number or bank account PIN that you
have stored in the phonebook, without having to
dial manually.
Handset
Press MCALLN to dial the number.
For assistance, please visit http://www.panasonic.com/help
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Shared Phonebook
Note:
R When storing a calling card access number and
your PIN in the phonebook as one phonebook
entry, press MPAUSEN to add pauses after the
number and PIN as necessary (page 14).
R If you have rotary/pulse service, you need to
press * (TONE) before pressing M N on the
base unit or MMENUN on the handset in step 1 to
change the dialing mode temporarily to tone.
When adding entries to the phonebook, we
recommend adding * (TONE) to the beginning
of phone numbers you wish to chain dial
(page 17).
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Programming
Programmable settings
You can customize the unit by programming the following features.
To access the features, there are 2 methods.
Base unit / Handset
n Scrolling through the display menus
1 MMENUN
Proceed with the operation for your unit.
Base unit: Press MCN, MDN, M N, or M N to select the desired main menu. a MSELECTN
Handset: Press MCN or MDN to select the desired main menu. a MSELECTN
Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
Press MCN or MDN to select the desired setting. a MSAVEN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MEXITN on the base unit or MOFFN on the handset.
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#110.
Select the desired setting. a MSAVEN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MEXITN on the base unit or MOFFN on the handset.
Note:
R In the following table, < > indicates the default settings.
R In the following table,
indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
n Base unit
Main menu:
“Caller List”
Operation
Code
Viewing the caller list.
#213
Main menu:
“Phonebook”
Operation
Code
Viewing and erasing the phonebook entry.
#280
Main menu:
29
18
“Answer device”
Sub-menu 1
Sub-menu 2
Screen call
20
TG477x(en-en)_1109_ver012.pdf
–
Settings
Code

Off
#310
For assistance, please visit http://www.panasonic.com/help
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31
Programming
Main menu:
“Ringer volume”
Operation
Settings
Code
Adjusting the ringer volume. (Base unit)
Off–6 <6>
#160
Settings
Code
Main menu:
14
“Initial settings”
Sub-menu 1
Sub-menu 2
Contrast
(Display contrast)
–
Level 1–6 <3>
#145
–
Caller ID edit
(Caller ID number auto edit)
–

Off
#214
29
Change language
(Display) (Base unit)
–

Español
#110
12
Main menu:
“Customer support”
Operation
Code
Displaying customer support Web address.
#680
–
n Handset
Main menu:
“Caller list”
Operation
Code
Viewing the caller list.
#213
Main menu:
29
“Answering device”
Sub-menu 1
Sub-menu 2
Settings
Code
Play new msg.
(msg.: message)
–
–
#323
32
Play all msg.
–
–
#324
32
Erase all msg.*1
–
–
#325
33
greeting*1
Greeting
–
#302
31
Check greeting
–
#303
32
Pre-recorded*1
–
#304
32
Record
(Reset to pre-recorded
greeting)
Settings
Ring count*1
2–7: 2–7 rings
<4 rings>
0: Toll saver
#211
34
Recording time*1
1: 1 min
3: <3 min>
0: Greeting only*2
#305
35
Remote code*1
<111>
#306
33
Screen call
1:  0: Off
#310
31
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Programming
Sub-menu 1
Sub-menu 2
Settings
Answer on*1
Answer
off*1
Main menu:
Code
–
–
#327
31
–
–
#328
31
“V.M. access” (V.M.: Voice mail)
Operation
Code
Listening to voice mail messages.
#330
Main menu:
“Intercom”
Operation
Code
Paging the desired unit.
#274
Main menu:
38
“Set date & time”
Sub-menu 1
Date and
36
Sub-menu 2
Settings
–
time*1
Code
–
#101
12
Alarm
–
1: Once
2: Daily
0: 
#720
25
Time adjustment*1, *3
–
1: 
0: Manual
#226
–
Main menu:
“Initial setting”
Sub-menu 1
Sub-menu 2
Settings
Code
Ringer setting
Ringer volume
(Handset)
0–7: Off–7 <6>
#160
14
Ringer tone*4, *5, *6
(Handset)
1–5: Tone 1–5

6–0: Melody 1–5
#161
–
Silent mode
– On/Off
1: On 0: 
#238
25
Silent mode
– Start/End
<11:00 PM/06:00 AM>
#237
25
#101
12
Set date & time
Talking Caller ID
Alarm
1: Once
2: Daily
0: 
#720
25
Time adjustment*1, *3
1: 
0: Manual
#226
–
Handset
1:  0: Off
#162
28
1: On 0: 
#G162
Base
Handset name
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TG477x(en-en)_1109_ver012.pdf
–
Date and time*1
unit*1
–
–
#104
For assistance, please visit http://www.panasonic.com/help
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25
Programming
Sub-menu 1
Sub-menu 2
Settings
–
Call block*1
Block w/o num*1, *2
(Block calls without phone
number)
Voice mail
Code
–
1: On 0: 
–
Store VM access#*1
(VM: Voice mail)
#217
26
#240
26
#331
36
1:  0: Off
#332
36
Message alert
–
1:  0: Off
#340
35
LCD contrast
(Display contrast)
–
1–6: Level 1–6 <3>
#145
–
Key tone*7
VM tone detect*1
–
1:  0: Off
#165
–
Handset
Caller ID edit
(Caller ID number auto edit) Base unit*1
1:  0: Off
#214
29
1:  0: Off
#G214
–
1: On 0: 
#200
14
1: Pulse 2: 
#120
12
0: 900 ms
1: <700 ms>
2: 600 ms
3: 400 ms
4: 300 ms
5: 250 ms
G: 200 ms
#: 160 ms
6: 110 ms
7: 100 ms
8: 90 ms
9: 80 ms
#121
15
1: A 2: 
#122
–
1:  0: Off
#194
16
Auto talk*8
Set tel line
Set dial
mode*1
Set flash
time*1, *9
Set line mode*1, *10
–
Call sharing*1
Registration
Change language
Main menu:
Register handset
–
#130
27
Deregistration*2
–
#131
27
Display
(Handset)
1: 
2: Español
#110
12
Voice prompt*1
1: 
2: Español
#112
12
“Customer support”
Operation
Code
Displaying customer support Web address.
#680
–
*1 If you program these settings using one of the handsets, you do not need to program the same item
using another handset.
*2 This menu is not displayed when scrolling through the display menus. It is only available in direct
command code.
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Programming
*3 This feature allows the unit to automatically adjust the date and time each time caller information
including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller
ID subscribers only)
To use this feature, set the date and time first (page 12).
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If
you select a melody, you cannot distinguish lines by their ringers.
*5 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds
even if the caller has already hung up. You may either hear a dial tone or no one on the line when
you answer the call.
*6 The preset melodies in this product are used with permission of © 2009 Copyrights Vision Inc.
*7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys,
including confirmation tones and error tones.
*8 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the
handset to answer a call, turn off this feature.
*9 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if
necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the
waiting call.
*10 Generally, the line mode setting should not be changed. This setting automatically maintains receiver
volume at the proper level depending on the current telephone line condition. Set the line mode to
“A” if telephone line condition is not good.
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TG477x(en-en)_1109_ver012.pdf
For assistance, please visit http://www.panasonic.com/help
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Programming
Special programming
Alarm
An alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each handset.
Important:
R Set the date and time beforehand (page 12).
R We recommend turning the base unit ringer off
(page 14) in addition to turning the silent mode
on.
R If you have set the alarm, the alarm sounds
even if the silent mode is turned on.
Turning silent mode on/off
Handset
MMENUN#238
Enter the desired hour and minute you wish to
start this feature.
MAM/PMN: Select “AM” or “PM”. a MOKN
MAM/PMN: Select “AM” or “PM”.
Handset
MMENUN#720
MbN: Select the desired alarm option. a
MSELECTN
Off
Turns alarm off. Go to step 7.
Once
An alarm sounds once at the set
time.
Daily
An alarm sounds daily at the set
time. Go to step 4.
Enter the desired month and date. a MOKN
MSELECTN a MOFFN
R When the alarm is set,
MbN: Select the desired setting. a MSAVEN
R If you select “Off”, press MOFFN to exit.
Enter the desired hour and minute you wish to
end this feature.
MSAVEN a MOFFN
R When the silent mode is set,
displayed.
is
Changing the start and end time
Set the desired time.
Handset
MAM/PMN: Select “AM” or “PM”. a MOKN
MbN: Select the desired alarm tone. a
MSELECTN
R We recommend selecting a different ringer
tone from the one used for outside calls.
is displayed.
Note:
R To stop the alarm, press MOFFN or place the
handset on the charger.
R When the handset is in use, the alarm will not
sound until the handset is in standby mode.
Silent mode
Silent mode allows you to select a period of time
during which the handset will not ring for outside
calls. This feature is useful for time periods when
you do not want to be disturbed, for example,
while sleeping. Silent mode can be set for each
handset.
Important:
R Set the date and time beforehand (page 12).
MMENUN#237
Continue from step 3, “Turning silent mode on/
off”, page 25.
Changing the handset name
Each handset can be given a customized name
(“Bob”, “Kitchen”, etc.). This is useful when you
make intercom calls between handsets. You can
also select whether or not the handset name is
displayed in standby mode. The default setting is
“No”. If you select “Yes” without entering any
handset name, “Handset 1” to “Handset 6” is
displayed.
Handset
MMENUN#104
MSAVEN
MOFFN
Enter the desired name (max. 10 characters;
see the character table, page 17).
R If not required, go to step 3.
MbN: Select the desired setting. a MSELECTN
2 times
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Programming
Call block (Caller ID subscribers only)
This feature allows the unit to reject calls when:
– the unit receives a call from a phone number
stored in the call block list as unwanted (“Storing
unwanted callers”, page 26).
– the unit receives a call without phone number
(“Blocking incoming calls without phone
number”, page 26).
When a call is received, the unit rings for a short
time while the caller is being identified. If the
phone number matches an entry in the call block
list, the unit sends out a busy tone to the caller,
and then disconnects the call.
Important:
R When the unit receives a call from a number
that is stored in the call block list or a call
without a recognized phone number, the call is
logged in the caller list (page 29) with
after
the call is disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in the call
block list.
Important:
R We recommend storing 10 digits (including an
area code). If only 7 digits are stored, all
numbers that have the same last 7 digits will be
blocked.
Handset
n From the caller list:
1 MFN CID
MbN: Select the entry to be blocked.
R To edit the number, press MEDITN
repeatedly until the phone number is
shown in the 10-digit format.
MSAVEN a MOFFN
Blocking incoming calls without phone number
You can reject a call when no phone number is
provided, such as a call just showing “Out of
area”.
Handset
MMENUN#240
MbN: Select the desired setting. a MSAVEN
a MOFFN
Viewing/editing/erasing call block numbers
Handset
MMENUN#217
To edit a number:
MEDITN a Edit the phone number. a
MSAVEN a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN a
MOFFN
MbN: Select the desired entry.
R To exit, press MOFFN.
Note:
R When editing, press the desired dial key to add,
MCLEARN to erase.
R When viewing, “Block w/o num” is displayed
if the blocking incoming calls without phone
number feature is turned on. To turn the feature
off: MERASEN a MCN a MSAVEN a MOFFN
Registering a unit
Operating additional units
MSAVEN
Additional handsets
MbN: “Call block” a MSELECTN
Up to 6 handsets can be registered to the base
unit.
MSAVEN a MOFFN
MbN: “Yes” a MSELECTN
Edit the phone number if necessary (24
digits max.).
Important:
R See page 4 for information on the available
model.
n By entering phone numbers:
1 MMENUN#217 a MADDN
Enter the phone number (24 digits max.).
R To erase a digit, press MCLEARN.
26
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For assistance, please visit http://www.panasonic.com/help
26
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Programming
Registering a handset to the base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset is
not registered to the base unit, re-register the
handset.
Handset:
MMENUN#130
Base unit:
Press and hold MLOCATORN for about 5
seconds until the registration tone sounds.
R If all registered handsets start ringing, press
MLOCATORN again to stop, then repeat this
step.
R The next step must be completed within 90
seconds.
Handset:
Press MOKN, then wait until a long beep
sounds.
Note:
R While registering, “Base in registering”
is displayed on all registered handsets.
R When you purchase an additional handset, refer
to the additional handset’s installation manual
for registration.
Deregistering a handset
A handset can cancel its own registration to the
base unit, or other handsets registered to the
same base unit. This allows the handset to end its
wireless connection with the system.
MMENUN#131
R All handsets registered to the base unit are
displayed.
MbN: Select the handset you want to cancel.
a MSELECTN
MbN: “Yes” a MSELECTN
MOFFN
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Caller ID Service
Using Caller ID service
Important:
R This unit is Caller ID compatible. To use Caller
ID features, you must subscribe to a Caller ID
service. Contact your service provider/telephone
company for details.
Caller ID features
Base unit / Handset
When an outside call is being received, the caller’s
name and phone number are displayed.
Caller information for the last 50 callers is logged
in the caller list from the most recent call to the
oldest.
R If the unit cannot receive caller information, the
following is displayed:
– “Out of area”: The caller dials from an
area which does not provide a Caller ID
service.
– “Private caller”: The caller requests not
to send caller information.
– “Long distance”: The caller makes a long
distance call.
R If the unit is connected to a PBX system, caller
information may not be properly received.
Contact your PBX supplier.
Missed calls
Base unit / Handset
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed call”.
Note:
R Even when there are unviewed missed calls,
“Missed call” disappears from the standby
display if the following operation is performed by
one of the units:
– A handset is replaced on the charger.
– Pressing MOFFN on a handset.
– Pressing MEXITN on the base unit.
Phonebook name display
When caller information is received and it matches
a phone number stored in the phonebook, the
stored name in the phonebook is displayed and
logged in the caller list.
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Talking Caller ID
Base unit / Handset
This feature lets you know who is calling without
looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your service
provider/telephone company.
– turn this feature on (page 22).
When caller information is received, the handsets
and base unit announce the caller’s name or
phone number received from your service provider/
telephone company following every ring.
The unit announces in English only.
R Name pronunciation may vary. This feature may
not pronounce all names correctly.
R Caller ID service has a limit of how many
characters can be displayed. If the caller’s name
is too long, the unit may not be able to display or
announce the entire name.
R The announcement is heard at the same level
as the ringer volume (page 14, 21, 22).
R If you turn on the answering system and set the
number of rings “2 rings” (page 34), the
unit does not announce the caller information. If
“Toll saver” is selected and there is a new
message, the unit does not announce the caller
information.
R When you receive a call while on the phone, the
2nd caller’s name is not announced even if you
subscribe to both Caller ID and Call Waiting with
Caller ID services.
Phonebook name announcement
When caller information is received and it matches
a phone number stored in the phonebook, the
stored name in the phonebook is announced.
Ringer ID
This feature can help you identify who is calling by
using different ringer tones for different groups of
callers. When adding an entry to the phonebook,
you can assign it to the desired group (page 17).
When a call is received from a caller assigned to a
group, the ringer you selected for that group rings
after caller information is displayed. If you select
“Current ringer” (default), the unit uses the
ringer tone you selected on page 22 when calls
from this group are received.
For assistance, please visit http://www.panasonic.com/help
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Caller ID Service
Handset
Editing a caller’s phone number
before calling back
MbN: Select the desired ringer tone. a MSAVEN
N a MMENUN
MbN: “Group” a MSELECTN
MbN: Select the desired group. a MSELECTN
MbN: Select the current setting of the ringer ID.
a MSELECTN
MOFFN
Caller list
Important:
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting is
correct (page 12).
Viewing the caller list and calling back
Base unit / Handset
Proceed with the operation for your unit.
Base unit: MCIDN
Handset: MFN CID
Press MCN to search from the most recent call,
or MDN to search from the oldest call.
Proceed with the operation for your unit.
Base unit:
– To call back, lift the corded handset.
– To exit, press MEXITN.
Handset:
– To call back, press M N.
– To exit, press MOFFN.
Note:
R If the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another unit.
R In step 2, if is displayed, not all of the
information is shown. To see the remaining
information:
Base unit:
Press M N. To return to the previous screen,
press M N.
Handset:
Press MEN. To return to the previous screen,
press MFN.
You can edit a phone number in the caller list by
removing its area code and/or the long distance
code “1”.
Base unit / Handset
Proceed with the operation for your unit.
Base unit: MCIDN
Handset: MFN CID
MbN: Select the desired entry.
Press MEDITN repeatedly until the phone
number is shown in the desired format.
A Local phone number
Example: 321-5555
B Area code – Local phone number
Example: 555-321-5555
C 1 – Area code – Local phone number
Example: 1-555-321-5555
Proceed with the operation for your unit.
Base unit: Lift the corded handset.
Handset: M N
Caller ID number auto edit feature
Base unit / Handset
Once you call back an edited number, the unit
which was used to call back remembers the area
code and format of the edited number. The next
time someone calls from the same area code,
caller information is customized by the unit as
follows:
– When the call is being received, the Caller ID
number is displayed in the same format as the
edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as the
edited number, when reviewed from the caller
list.
For example, you can use this feature to set the
unit to ignore the area code of callers in your area,
so that you can call these local numbers using
caller information without dialing the area code.
To activate this feature, you must edit an entry in
the caller list, then call that number. After that,
phone numbers from that caller’s area code are
edited automatically.
This feature can be set for each unit (page 23).
The default setting is “On”.
For assistance, please visit http://www.panasonic.com/help
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Caller ID Service
Note:
R Phone numbers from the 4 most recently edited
area codes are automatically edited.
Erasing selected caller information
MSAVEN
MbN: “Phonebook” a MSELECTN
Continue from step 2, “Editing entries”,
page 18.
Base unit / Handset
Proceed with the operation for your unit.
Base unit: MCIDN
Handset: MFN CID
MbN: Select the desired entry.
MERASEN a MbN: “Yes” a MSELECTN
Proceed with the operation for your unit.
Base unit: MEXITN
Handset: MOFFN
Erasing all caller information
Base unit / Handset
Proceed with the operation for your unit.
Base unit: MCIDN
Handset: MFN CID
MERASEN a MbN: “Yes” a MSELECTN
Handset: MOFFN
Storing caller information to the
phonebook
Base unit
MCIDN
MSAVEN a MbN: “Yes” a MSELECTN
MbN: Select the desired entry.
R To edit the number, press MEDITN
repeatedly until the phone number is shown
in the desired format.
MEXITN
Note:
R If you stored caller information to the phonebook
using the base unit, the entry is automatically
assigned to group 1.
Handset
MFN CID
MbN: Select the desired entry.
R To edit the number, press MEDITN
repeatedly until the phone number is shown
in the desired format.
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For assistance, please visit http://www.panasonic.com/help
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Answering System
Handset
Answering system
The answering system can answer and record
calls for you when you are unavailable to answer
the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the recording
time setting (page 35).
To turn on:
MMENUN#327
To turn off:
MMENUN#328
MOFFN
Important:
R Only 1 person can access the answering
system (listen to messages, record a greeting
message, etc.) at a time.
R When callers leave messages, the unit records
the day and time of each message. Make sure
the date and time have been set correctly
(page 12).
Memory capacity (including your
greeting message)
The total recording capacity is about 18 minutes. A
maximum of 64 messages can be recorded.
Note:
R When message memory becomes full:
– “Messages full” is shown on the base
unit and handset display.
– The ANSWER ON/OFF indicator on the base
unit flashes rapidly if the answering system is
turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches to
another pre-recorded greeting message
asking callers to call again later.
– If you recorded your own greeting message,
the same message is still announced to
callers even though their messages are not
recorded.
Turning the answering
system on/off
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
Note for base unit and handset:
R When the answering system is turned on, the
ANSWER ON/OFF indicator on the base unit
lights up.
Call screening
Base unit / Handset
While a caller is leaving a message, you can listen
to the call through the unit’s speaker.
To adjust the speaker volume:
Base unit: Press MDN or MCN repeatedly.
Handset: Press MjN or MkN repeatedly.
You can answer the call by lifting the corded
handset form the base unit or pressing M N on
the handset.
Call screening can be set for each unit. The
default setting is “On”.
MMENUN#310
MbN: Select the desired setting. a MSAVEN
Proceed with the operation for your unit.
Base unit: MEXITN
Handset: MOFFN
Greeting message
When the unit answers a call, a greeting message
is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
Handset
MMENUN#302
Press MSTOPN to stop recording.
MbN: “Yes” a MSELECTN
After a beep sounds, hold the handset about
20 cm (8 inches) away and speak clearly into
the microphone (2 minutes max.).
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Answering System
MOFFN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own greeting
message, the unit plays a pre-recorded greeting
asking callers to leave a message.
– If the message recording time (page 35) is set
to “Greeting only”, callers’ messages are
not recorded and the unit plays a different
pre-recorded greeting message asking callers to
call again.
Resetting to a pre-recorded greeting message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own greeting
message.
Handset
MMENUN#304
MYESN a MOFFN
Playing back the greeting message
Key
Operation
MDN or MCN
Adjust the speaker volume
Repeat message*1
Skip message
MPAUSEN
Pause message
To resume playback, press
M N.
MnN (STOP)
Stop playback
MERASEN
Erase currently playing message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
Calling back (Caller ID subscribers
only)
If caller information was received for the call, you
can call the caller back while listening to a
message.
Lift the corded handset during playback.
R To edit the number before calling back, press
MEDITN repeatedly until the phone number is
shown in the desired format (page 29).
Erasing all messages
Handset
Operating the answering system
during playback
MMENUN#303
To exit, press MOFFN.
Listening to messages
using the base unit
When new messages have been recorded:
– M N on the base unit flashes.
– “New message” is displayed.
Press M N (PLAY).
R If new messages have been recorded, the base
unit plays back new messages.
R If there are no new messages, the base unit
plays back all messages.
Press MERASEN 2 times while the unit is not in use.
Listening to messages
using the handset
When new messages have been recorded:
– “New message” is displayed.
– The message indicator on the handset flashes
slowly if the message alert feature is turned on
(page 35).
To listen to new messages:
MPLAYN*1
or
MMENUN#323
To listen to all messages:
MMENUN#324
When finished, press MOFFN.
*1 If there are no new messages in the
answering system, MPLAYN is not displayed.
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For assistance, please visit http://www.panasonic.com/help
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Answering System
Note:
R To switch to the receiver, press M
N.
Operating the answering system
MMENUN a MbN: “Answering device” a
MSELECTN
Key
Operation
MjN or MkN
Adjust the receiver/speaker
volume (during playback)
1 or MFN
Repeat message (during
playback)*1
2 or MEN
Skip message (during playback)
Enter the “Settings” menu
Play new messages
Play all messages
Play greeting message
76
Record greeting message
Turn answering system on
MPAUSEN
Pause message*2
9 or
MSTOPN
Stop recording
Stop playback
Turn answering system off
*4*3
Erase currently playing message
*5
Erase all messages
*6
Reset to a pre-recorded greeting
message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 To resume playback:
MbN: “Playback” a MSELECTN
*3 You can also erase as follows:
MERASEN a MbN: “Yes” a MSELECTN
Calling back (Caller ID subscribers
only)
If caller information is received for the call, you can
call the caller back while listening to a message.
Press MPAUSEN during playback.
MbN: “Call back” a MSELECTN
Editing the number before calling back
Press MPAUSEN during playback.
MbN: “Edit & Call” a MSELECTN
Press MEDITN repeatedly until the phone
number is shown in the desired format
(page 29). a M N
Erasing all messages
MMENUN#325
MbN: “Yes” a MSELECTN a MOFFN
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the unit to
listen to messages or change answering system
settings. The unit’s voice guidance prompts you to
press certain dial keys to perform different
operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system remotely.
This code prevents unauthorized parties from
listening to your messages remotely. The default
setting is “111”.
Important:
R To prevent unauthorized access to this product,
we recommend that you regularly change the
remote code.
Handset
MMENUN#306
Enter the desired 3-digit remote access code.
MSAVEN a MOFFN
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 33.
R The entered remote access code is deleted.
Using the answering system remotely
Dial your phone number from a touch-tone
phone.
After the greeting message starts, enter your
remote access code.
Follow the voice guidance prompts as
necessary or control the unit using remote
commands (page 34).
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Answering System
Dial your phone number from a touch-tone
phone.
Voice guidance
Let the phone ring 15 times.
R A long beep is heard.
n When the English voice guidance is selected
During remote operation, the unit’s voice
guidance starts and prompts you to press 1 to
perform a specific operation, or press 2 to
listen to more available operations.
Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 33).
When finished, hang up.
n When the Spanish voice guidance is selected
To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 34).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the unit
disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for the
voice guidance to prompt you.
Key
Operation
Repeat message (during playback)*1
Skip message (during playback)
Play new messages
Play all messages
Stop playback*2
Start voice guidance*3
Turn answering system off
*4
Erase currently playing message
*5
Erase all messages
*#
End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
If the answering system is off, you can turn it on
remotely.
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Answering system settings
Number of rings before the unit
answers a call
You can change the number of times the phone
rings “Ring count” before the unit answers
calls. You can select 2 to 7 rings, or “Toll
saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end of
the 5th ring when there are no new messages. If
you call your phone from outside to listen to new
messages (page 33), you know that there are no
new messages when the phone rings for the 3rd
time. You can then hang up without being charged
for the call.
Handset
MMENUN#211
MbN: Select the desired setting. a MSAVEN
a MOFFN
For voice mail service subscribers
If you subscribe to a flat-rate service package that
includes Caller ID, call waiting, voice mail, and
unlimited local/regional/long distance calls, please
note the following:
R To use the voice mail service provided by your
service provider/telephone company rather than
the unit’s answering system, turn off the
answering system (page 31).
R To use this unit’s answering system rather than
the voice mail service provided by your service
provider/telephone company, please contact
your service provider/telephone company to
deactivate your voice mail service.
For assistance, please visit http://www.panasonic.com/help
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Answering System
If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so that
this unit’s answering system answers calls
before the voice mail service of your service
provider/telephone company does. It is
necessary to check the number of rings
required to activate the voice mail service
provided by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice mail
service so that the answering system can
answer the call first. To do so, contact your
service provider/telephone company.
for newly recorded voice mail messages
(page 36).
Handset
MMENUN#340
MbN: Select the desired setting. a MSAVEN
a MOFFN
Note:
R While message alert is on, battery operating
time is shortened (page 9).
Caller’s recording time
You can change the maximum message recording
time allowed for each caller. The default setting is
“3 min”.
Handset
MMENUN#305
MbN: Select the desired setting. a MSAVEN
a MOFFN
Selecting “Greeting only”
You can select “Greeting only” which sets the
unit to announce a greeting message to callers but
not record messages.
Select “Greeting only” in step 2 on “Caller’s
recording time”, page 35.
Note:
R When you select “Greeting only”:
– If you do not record your own message, the
unit will play the pre-recorded greeting-only
message asking callers to call again later.
– If you use your own message, record the
greeting-only message asking callers to call
again later (page 31).
Message alert
You can select whether or not the message
indicator on the handset flashes slowly when new
messages are recorded. The default setting is
“On”.
Important:
R If you stored the voice mail access number
(page 36), the message indicator also flashes
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Voice Mail Service
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service, your
service provider/telephone company’s voice mail
system answers calls for you when you are
unavailable to answer the phone or when your line
is busy. Messages are recorded by your service
provider/telephone company, not your telephone.
Please contact your service provider/telephone
company for details of this service.
Important:
R To use the voice mail service provided by your
service provider/telephone company rather than
the unit’s answering system, turn off the
answering system (page 31). For details, see
page 34.
R You need to store the voice mail access number
to activate the message alert feature (page 35)
for voice mail service.
Storing the voice mail (VM) access
number
In order to listen to your voice mail messages, you
must dial your service provider/telephone
company’s voice mail access number. Once you
have stored your voice mail access number, you
can dial it automatically (page 36).
MMENUN#331
Press and hold MCLEARN until all digits are
erased. a MSAVEN a MOFFN
Voice mail (VM) tone detection
Base unit / Handset
Your service provider/telephone company sends
special signals (sometimes called “voice mail
tones” or “stutter tones”) to the unit to let you know
you have new voice mail messages. If you hear a
series of dial tones followed by a continuous dial
tone after you lift the corded handset or press
M N on the handset, you have new voice mail
messages. Soon after you hang up a call or after
the phone stops ringing, your unit checks the
phone line to see if new voice mail messages
have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company does
not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone company.
Turning VM tone detection on/off
Handset
MMENUN#331
Enter your access number (24 digits max.). a
MSAVEN a MOFFN
Note:
R When storing your voice mail access number
and your mailbox password, press MPAUSEN to
add pauses (page 14) between the access
number and the password as necessary.
Contact your service provider/telephone
company for the required pause time.
Example:
1-222-333-4444
VM access
number
Handset
The default setting is “On”.
Handset
To erase the voice mail access number
PPPP
8888
Pauses Password
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MMENUN#332
MbN: Select the desired setting. a MSAVEN
a MOFFN
Listening to voice mail messages
The unit lets you know that you have new voice
mail messages in the following ways:
– “New Voice Mail” is displayed on the base
unit and handset if message indication service
is available.
– The message indicator on the handset flashes
slowly if the message alert feature is turned on
(“Message alert”, page 35).
For assistance, please visit http://www.panasonic.com/help
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Voice Mail Service
Base unit
To listen to voice mail messages, you have to dial
your voice mail access number manually.
Handset
MVMN
or
MMENUN#330
R The speakerphone turns on.
R If there are no new messages in the voice
mail, MVMN is not displayed.
Follow the pre-recorded instructions.
When finished, press MOFFN.
Note for base unit and handset:
R If the base unit and handset still indicate there
are new messages even after you have listened
to all new messages, turn it off by pressing and
holding # until the base unit or handset beeps.
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Intercom/Locator
Intercom
Handset locator
Intercom calls can be made:
– between the base unit and a handset
– between handsets
You can locate a misplaced handset by paging it.
Base unit: Press MLOCATORN.
R All registered handsets beep for 1 minute.
Note:
R When paging unit(s), the paged unit(s) beeps
for 1 minute.
R If you receive an outside call while talking on the
intercom, you hear 2 tones.
– To answer the call with the base unit, place
the corded handset on the cradle, then lift it
again. If the speakerphone is used, press
MSP-PHONEN 2 times.
– To answer the call with the handset, press
MOFFN, then press M N.
To stop paging:
Base unit:
Press MLOCATORN.
Handset:
Press M N, then press MOFFN.
Making an intercom call
Base unit
Press MINTERCOMN.
When 2 or more handsets are registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait for a
few seconds.
R Lift the corded handset if needed.
R To stop paging, press MINTERCOMN.
Transferring calls,
conference calls
Outside calls can be transferred or a conference
call with an outside party can be made:
– between the base unit and a handset
– between 2 handsets
Base unit
During an outside call, press MINTERCOMN.
When 2 or more handsets are registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait for a
few seconds.
Wait for the paged party to answer.
R If paged party does not answer, press
MINTERCOMN to return to the outside call.
To complete the transfer:
Place the corded handset on the cradle.
R The outside call is being routed to the
handset.
To establish a conference call:
Press MCONFN.
R To leave the conference, place the corded
handset on the cradle. The other 2 parties
can continue the conversation.
R To put the outside call on hold, press
MHOLDN. To resume the conference, press
MCONFN.
When you finish talking, press MINTERCOMN
or place the corded handset on the cradle.
Handset
MMENUN a MINTN
When you finish talking, press MOFFN.
MbN: Select the desired unit. a MSELECTN
R To stop paging, press MOFFN.
Answering an intercom call
Base unit
Lift the corded handset or press MINTERCOMN
to answer the page.
When you finish talking, place the corded
handset on the cradle or press MINTERCOMN.
Handset
Press M
N to answer the page.
When you finish talking, press MOFFN.
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Handset
During an outside call, press MINTN to put the
call on hold.
MbN: Select the desired unit. a MSELECTN
Wait for the paged party to answer.
R If the paged party does not answer, press
M N to return to the outside call.
For assistance, please visit http://www.panasonic.com/help
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Intercom/Locator
To complete the transfer:
Press MOFFN.
R The outside call is being routed to the
destination unit.
To establish a conference call:
MMENUN a MbN: “Conference” a
MSELECTN
R To leave the conference, press MOFFN. The
other 2 parties can continue the
conversation.
R To put the outside call on hold: MMENUN a
MbN: “Hold” a MSELECTN
To resume the conference: MMENUN a
MbN: “Conference” a MSELECTN
Answering a transferred call
Base unit
Lift the corded handset or press MSP-PHONEN to
answer the page.
Handset
Press M
N to answer the page.
For assistance, please visit http://www.panasonic.com/help
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Useful Information
Wall mounting
The base unit can be mounted on a wall by
changing the wall mounting adaptor’s position.
Note:
R Make sure that the wall and the fixing method
are strong enough to support the weight of the
unit.
Insert the lower tabs of the adaptor into the
unit’s bottom slots (A), then insert by pushing
down the levers of the adaptor into the upper
slots (B).
R The words “UP WALL” should be facing up.
Base unit
To remove the wall mounting adaptor, push
down the release levers (A). Remove the
adaptor (B).
Mount the unit on a wall then slide down to
secure in place.
83 mm
(3 1/4 inches)
or
102 mm
(4 inches)
A Turn the adaptor so that the words “UP
WALL” are facing up.
B Tuck the telephone line cord inside the wall
mounting adaptor.
C Connect the AC adaptor cord and
telephone line cord.
Wall phone plate
102 mm
83 mm
(3 1/4 inches) 1 (4 inches)
Charger
Drive the screws (not supplied) into the wall.
Hook
25.4 mm
(1 inch)
Screws
Hooks
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Useful Information
Error messages
Display message
Cause/solution
Base no power
or
No link. Re-connect
base AC adaptor.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset’s registration may have been canceled. Re-register
the handset (page 27).
Busy
R The called unit is in use.
R Other units are in use and the system is busy. Try again later.
R The handset you are using is too far from the base unit. Move
closer and try again.
Call phone company for
your access #
R You have not stored the voice mail access number. Store the
number (page 36).
Check tel line
R The supplied telephone line cord has not been connected yet or
not connected properly. Check the connections (page 8).
Error!!
R Recording was too short. Try again.
Invalid
R There is no handset registered to the base unit matching the
handset number you entered.
R The handset is not registered to the base unit. Register the
handset (page 27).
Requires subscription
to Caller ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Use rechargeable
battery.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 5.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Problem
Cause/solution
The handset does not turn on even
after installing charged batteries.
R Place the handset on the charger to turn on the handset.
The unit does not work.
R Make sure the batteries are installed correctly (page 8).
R Fully charge the batteries (page 8).
R Check the connections (page 8).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 27).
For assistance, please visit http://www.panasonic.com/help
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Useful Information
Problem
Cause/solution
I cannot hear a dial tone.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone
does not operate properly, contact your service provider/
telephone company.
The indicator on the handset flashes
slowly.
R New messages have been recorded. Listen to the new
messages (page 32).
R New voice mail messages have been recorded. Listen to the
new voice mail messages (page 36).
The receiver volume is changed to
level 4 (default), even though I set it
to level 5 (maximum level).
R The receiver volume returns to level 4 after you hang up.
Press MjN or MkN to adjust the volume every time or as
needed.
Programmable settings
Problem
Cause/solution
The display is in a language I cannot
read.
R Change the display language (page 12).
I cannot register a handset to a base
unit.
R The maximum number of handsets (6) is already registered
to the base unit. Cancel unused handset registrations from
the base unit (page 27).
Battery recharge
Problem
Cause/solution
The handset beeps and/or
flashes. R Battery charge is low. Fully charge the batteries (page 8).
I fully charged the batteries, but
–
still flashes,
–
is displayed, or
– the operating time seems to be
shorter.
R Clean the battery ends ( ,
) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 8).
Making/answering calls, intercom
Problem
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 27).
is displayed.
Noise is heard, sound cuts in and out. R You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
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Useful Information
Problem
Cause/solution
The handset does not ring.
R The ringer volume is turned off. Adjust the ringer volume
(page 14).
R Silent mode is turned on. Turn it off (page 25).
The base unit does not ring.
R The ringer volume is turned off. Adjust the ringer volume
(page 14).
I cannot make a call.
R The dialing mode may be set incorrectly. Change the setting
(page 12).
I cannot make long distance calls.
R Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not displayed.
R You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company for
details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed or
announced late.
R Depending on your service provider/telephone company, the
unit may display or announce the caller’s information at the
2nd ring or later.
R Move closer to the base unit.
Caller information is not announced.
R The base unit or handset’s ringer volume is turned off.
Adjust it (page 14, 22).
R The Talking Caller ID feature is turned off. Turn it on
(page 22).
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 34).
R If the base unit and another handset are having an intercom
call, your handset does not announce caller information.
The caller list/incoming phone
R The Caller ID number auto edit feature is turned off. Turn it
numbers are not edited automatically.
on and try again (page 23).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 29).
Time on the unit has shifted.
R Incorrect time information from incoming Caller ID changes
the time. Set the time adjustment to “Manual” (off)
(page 22).
For assistance, please visit http://www.panasonic.com/help
TG477x(en-en)_1109_ver012.pdf
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Useful Information
Problem
Cause/solution
The 2nd caller’s information is not
displayed during an outside call.
R In order to use Caller ID, call waiting, or Call Waiting Caller
ID (CWID), you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 31).
R The message memory is full. Erase unwanted messages
(page 32).
R The recording time is set to “Greeting only”. Change
the setting (page 35).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 34).
I cannot operate the answering
system remotely.
R The remote access code is not set. Set the remote access
code (page 33).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 33).
R The answering system is turned off. Turn it on (page 34).
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture has
entered the base unit/handset.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave
to dry for at least 3 days. After the base unit/handset are
completely dry, reconnect the AC adaptor and telephone
line cord. Insert the batteries and charge fully before use. If
the unit does not work properly, contact an authorized
service center.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Useful Information
FCC and other information
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains,
among other information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided to the
telephone company.
L Registration No.............(found on the bottom of the
unit)
L Ringer Equivalence No. (REN).......0.1B
L Ringer Equivalence No. (REN: Under a power
failure).......1.0B
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and
modular plug is provided with the product. It is
designed to be connected to a compatible modular jack
that is also compliant.
The REN is used to determine the number of devices
that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five
(5.0). To be certain of the number of devices that may
be connected to a line, as determined by the total
RENs, contact the local telephone company. For
products approved after July 23, 2001, the REN for the
product is part of the product identifier that has the
format US:AAAEQ##TXXXX. The digits represented by
## are the REN without a decimal point (e.g., 03 is a
REN of 0.3).
If this equipment causes harm to the telephone
network, the telephone company will notify you in
advance that temporary discontinuance of service may
be required. But if advance notice isn't practical, the
telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this
happens the telephone company will provide advance
notice in order for you to make necessary modifications
to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair
or warranty information, please contact a Factory
Service Center or other Authorized Servicer. If the
equipment is causing harm to the telephone network,
the telephone company may request that you
disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state
tariffs. Contact the state public utility commission,
public service commission or corporation commission
for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation
of this equipment does not disable your alarm
equipment. If you have questions about what will
disable alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as defined
by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise might be
heard in your Hearing Aid. Some Hearing Aids are not
adequately shielded from external RF (radio
frequency) energy. If noise occurs, use an optional
headset accessory or the speakerphone option (if
applicable) when using this phone. Consult with your
audiologist or Hearing Aid manufacturer about the
availability of Hearing Aids which provide adequate
shielding to RF energy commonly emitted by digital
devices.
WHEN PROGRAMMING EMERGENCY NUMBERS
AND(OR) MAKING TEST CALLS TO EMERGENCY
NUMBERS:
1) Remain on the line and briefly explain to the
dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such
as early morning or late evenings.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
Privacy of communications may not be ensured when
using this phone.
CAUTION:
Any changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate this device.
NOTE:
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
For assistance, please visit http://www.panasonic.com/help
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Useful Information
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and
receiver.
– Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV
technician for help.
Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To
minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top
of a TV or VCR. If interference is experienced, move
the cordless telephone further away from the TV or
VCR. This will often reduce or eliminate interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation exposure
limits set forth for an uncontrolled environment.
L To comply with FCC RF exposure requirements, the
base unit must be installed and operated 20 cm (8
inches) or more between the product and all person’s
body (excluding extremities of hands, wrist and feet).
L This product may not be collocated or operated in
conjunction with any other antenna or transmitter.
L The handset may be carried and operated with only
the specific provided belt-clip. Other non-tested beltclips or similar body-worn accessories may not
comply and must be avoided.
Notice
L FCC ID can be found inside the battery compartment
or on the bottom of the units.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have
reduced noise and interference when used with T-Coil
equipped hearing aids and cochlear implants.
Compatible with
Hearing Aid T-Coil
TIA-1083
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Guía Rápida Española
Guía Rápida Española
Instalación
Unidad base
L Use solo el adaptador de corriente Panasonic PNLV226 incluido.
L Para sujetar el cable del adaptador de corriente al gancho de la unidad base.
Consulte la “Connections” (Conexiones) del manual de instrucciones para obtener detalles.
Oprima firmemente
el contacto.
Correcto
“Clic”
Incorrecto
Gancho
“Clic”
A la toma de corriente
“Clic”
Filtro DSL/ADSL*
A la toma de
teléfono de
línea única
(RJ11C)
*Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
Auricular
L UTILICE SOLO baterías de Ni-MH tamaño AAA (R03).
L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L Compruebe que las polaridades son las correctas (S, T).
SOLO baterías Ni-MH recargables
Cargador
L Use solo el adaptador de corriente
Panasonic PNLV226 incluido.
CARGUE
APROXIMADAMENTE
DURANTE 7 HORAS
Confirme que aparezca
“Cargando”.
A la toma de corriente
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Guía Rápida Española
Sugerencias de operación
Teclas de función
Cada unidad incluye 3 teclas de función. Al oprimir una tecla de función,
puede seleccionar la función que aparece directamente encima de ella
en la pantalla.
{C}, {MENU}, {REMR.} y otras funciones adicionales se asignan a las
teclas de función. Preste atención a la pantalla para ver qué funciones
están asignadas a las teclas de función durante la operación.
Unidad base
Auricular
Tecla navegadora
Unidad base:
{^}, {V}, {7} o {8}: Navegue por diversas listas y elementos.
VOL. ({^} o {V}): Ajuste el volumen del receptor o el altavoz mientras
habla.
{7}/{8}: Repetir u omitir el mensaje durante la reproducción.
Auricular:
{^}, {V}, {<}, o {>}: Navegue por diversas listas y elementos.
{<} CID (Identificador de llamadas): Vea la lista de personas que
llamaron.
{>} REDIAL (Remarcación): Vea la lista de remarcación.
Tecla de volumen (Auricular)
Oprima {+} o {-} repetidamente para ajustar el volumen del receptor o
del altavoz mientras habla.
Unidad base
Subir volumen
{^}
VOL.
{7}
{8}
{V}
Bajar volumen
Auricular
VO
L.
SP-PHONE
CID
CA LL W A IT
FL A SH /
REDIAL
{^}
{<}
{>}
{V}
Cambio de idiomas (predeterminado: “English”)
Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press SELECT”. Oprima
{OFF} para salir.
Idioma de la pantalla (Unidad base/Auricular)
1 {MENU} (11) s {r}: “Español” s {GUARDA}
2 Continúe operando su unidad.
Unidad base: {EXIT}
Auricular: {OFF}
Idioma de la guía de voz (Auricular)
{MENU} (112 s {r}: “Español” s {GUARDA} s {OFF}
48
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Guía Rápida Española
Fecha y hora (Auricular)
{MENU} (1)1
Introduzca el día, mes y año actuales. s {OK}
Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
{GUARDA} s {OFF}
Operaciones básicas
Cómo hacer y contestar llamadas (Unidad base/Auricular)
Para hacer llamadas
Unidad base: Marque el número telefónico. s Levante el auricular
alámbrico u oprima {SP-PHONE}.
Auricular: Marque el número telefónico. s {C}/{s}
Para contestar llamadas
Unidad base: Levante el auricular alámbrico u oprima {SP-PHONE}.
Auricular: {C}/{s}
Para colgar
Unidad base: Coloque el auricular alámbrico en la base. Cuando utilice el
altavoz, oprima {SP-PHONE}.
Auricular: {OFF}
Para ajustar el volumen del receptor o del Unidad base: Oprima {^} o {V} repetidamente mientras habla.
altavoz
Auricular: Oprima {+} o {-} repetidamente mientras habla.
Cómo hacer una llamada usando la lista
de remarcación
Unidad base:
{REDIAL} s {r}: Seleccione el número telefónico deseado. s Levante el
auricular con cable.
Auricular:
{REMR.} o {>} REDIAL s {r}: Seleccione el número telefónico deseado.
s {C}
Para ajustar el volumen del timbre
1 {MENU} (16)
2 {r}: Seleccione el volumen deseado. s {GUARDA}
3 Continúe operando su unidad.
Unidad base: {EXIT}
Auricular: {OFF}
Directorio telefónico compartido
Para añadir entradas
(Auricular)
Para hacer llamadas
(Unidad base/Auricular)
{C} s {AÑAD.}
Introduzca el nombre de la persona (máx. 16 caracteres). s {OK}
Introduzca el número telefónico de la persona (máx. 24 dígitos). s {OK}
{r}: Seleccione el grupo deseado. s {SELEC.} 2 veces s {OFF}
{C} s {r}: Seleccione la entrada deseada.
Continúe operando su unidad.
Unidad base: Levante el auricular con cable.
Auricular: {C}
Contestador de llamadas
Contestador encendido/apagado
(Unidad base)
Oprima {ANSWER ON/OFF} para encender y apagar el contestador de
llamadas.
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
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Guía Rápida Española
Operaciones básicas
Contestador de llamadas
Para escuchar mensajes
(Unidad base/Auricular)
Unidad base:
{6} (PLAY)
Auricular:
Para escuchar mensajes nuevos:
{REPRO.} o {MENU} (323
Para escuchar todos los mensajes:
{MENU} (324
Preguntas frecuentes
Pregunta
Causa y solución
¿Por qué aparece _?
L El auricular está demasiado lejos de la unidad base. Acérquelo.
L El adaptador para corriente de la unidad base no está conectado
correctamente. Conecte de nuevo el adaptador para corriente a la unidad
base.
L El auricular no está registrado en la unidad base. Regístrelo.
1 Auricular: {MENU} (13)
2 Unidad base: Oprima y mantenga oprimido {LOCATOR} durante
aproximadamente 5 segundos hasta que suene el tono de registro.
3 Auricular: Oprima {OK}, y después espere hasta que suene un pitido
largo.
¿Cómo se incrementa el nivel de
volumen del auricular?
L Oprima la tecla de volumen {+} repetidamente mientras habla.
¿Por qué hay ruido o se corta la
conversación?
L Trate de reubicar la unidad base de forma que se minimice la distancia al
auricular.
L Si ocurre el mismo problema aunque el auricular se encuentre enseguida
de la unidad base, llame a soporte al cliente de Panasonic al 1-800-211PANA (1-800-211-7262).
¿Es posible añadir otro auricular
accesorio a mi unidad base?
L Sí, puede añadir hasta 6 auriculares (incluyendo los que se venden con
su unidad base) a una sola unidad base.
L Para adquirir auriculares accesorios adicionales (KX-TGA470), visite
http://www.panasonic.com
o llame al 1-800-332-5368. Los usuarios TTY (usuarios con
impedimentos auditivos o del habla) pueden llamar al 1-866-605-1277.
¿Es posible mantener cargando las
baterías todo el tiempo?
L Puede dejar el auricular en el cargador el tiempo que lo desee. Esto no
daña las baterías.
¿Cómo se contestan las llamadas en
espera (segunda llamada)?
L Oprima {CALL WAIT} cuando escuche el tono de llamada en espera.
Para obtener más información acerca del registro, visite
http://www.panasonic.com/RegisterYourHandset (solo en inglés)
50
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Appendix
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service
Center; purchase Parts and Accessories; or make Customer Service and Literature requests by
visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by
visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
For assistance, please visit http://www.panasonic.com/help
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Appendix
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the
period indicated on the chart below, which starts with the date of original purchase (“Limited
Warranty period”), at its option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or replace will be made
by the warrantor.
Parts
Labor
One (1) Year
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts”
Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid
during the Limited Warranty period. This Limited Warranty excludes both parts and labor for
batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended
only to the original purchaser and only covers products purchased as new.
Ship-In Service
For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the
product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all accessories, and
send it prepaid. Include a letter detailing the complaint, a return address and provide a day time
phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking
number for your records. A copy of valid registered receipt is required under the 1 year parts and
labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this product please follow
instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.
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For assistance, please visit http://www.panasonic.com/help
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Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug
infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or service by anyone other than a Factory
Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost
calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel
to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the Limited Warranty
period, you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for
the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back cover
or to executive or regional sales offices. These locations do not repair consumer products.
For assistance, please visit http://www.panasonic.com/help
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Index
Index
4-way conference: 16
Additional handset: 26
Alarm: 25
Answering calls: 14
Answering system
Call screening: 31
Erasing messages: 32, 33, 34
Greeting message: 31
Greeting only: 35
Listening to messages: 32, 33
Number of rings: 34
Recording time: 35
Remote access code: 33
Remote operation: 33
Ring count: 34
Toll saver: 34
Turning on/off: 31, 33, 34
Auto talk: 14, 23
B Battery: 8, 9
Belt clip: 11
Booster (Clarity booster): 15
C Call block: 26
Call share: 16, 23
Call waiting: 15
Call Waiting Caller ID: 15
Caller ID number auto edit: 23, 29
Caller ID service: 28
Caller list: 29
Caller list edit: 29
Chain dial: 18
CID (Caller ID): 29
Conference calls: 38
Control type: 10, 11
Customer support: 21, 23
D Date and time: 12
Dialing mode: 12
Direct command code: 20
Display
Contrast: 21, 23
Language: 12
E Eco mode: 9
Equalizer: 15
Error messages: 41
F Flash: 15, 23
G Groups: 17, 28
H Handset
Deregistration: 27
Locator: 38
Name: 25
Registration: 27
Hold: 14
Intercom: 38
Key tone: 23
Line mode: 23
Making calls: 13
Missed calls: 28
Mute: 15
P Pause: 14
Phonebook: 17
Power failure: 9
R Redialing: 13
Ringer ID: 28
Ringer tone: 22, 28
Rotary/pulse service: 15
S Silent mode: 25
SP-PHONE (Speakerphone): 13
T Talking Caller ID: 28
Temporary tone dialing: 15
Time adjustment: 22
Transferring calls: 38
Troubleshooting: 41
TTY: 51
V VM (Voice mail): 36
Voice guidance language: 12
Voice mail: 34, 36
Volume
Receiver: 13
Ringer (Base unit): 14, 21
Ringer (Handset): 14, 22
Speaker: 13
W Wall mounting: 40
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Notes
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IMPORTANT!
If your product is not working properly. . .
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
Visit our Web site: http://www.panasonic.com/help
L FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
One Panasonic Way, Secaucus, New Jersey 07094
© Panasonic System Networks Co., Ltd. 2011
Printed in Malaysia
*TG4771*
*TG4771*
PNQX5103ZA
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