Panasonic of North America 96NKX-TG9381 Cordless Telephone UPCS Base Station With Bluetooth Transceiver User Manual

Panasonic Corporation of North America Cordless Telephone UPCS Base Station With Bluetooth Transceiver

User Manual

Thank you for purchasing a Panasonic product.This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.Please read these operating instructions before using the unit and save them for future reference.For assistance, visit our website:http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.Charge the batteries for about 7 hours before initial use.Consulte “Guía Rápida Española”, página 60.Operating InstructionsModel shown is KX-TG9381.Expandable Digital Cordless Answering SystemModel No. KX-TG9381with 2 HandsetsModel No. KX-TG9382TG938x(e).book  Page 1  Friday, June 5, 2009  9:55 AM
Table of Contents2IntroductionModel composition  . . . . . . . . . . . . . . . . . . . . . . . 3Accessory information. . . . . . . . . . . . . . . . . . . . . 3System capabilities . . . . . . . . . . . . . . . . . . . . . . . 5Important InformationFor your safety  . . . . . . . . . . . . . . . . . . . . . . . . . . 6Important safety instructions . . . . . . . . . . . . . . . . 7For best performance . . . . . . . . . . . . . . . . . . . . . 7Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Other information  . . . . . . . . . . . . . . . . . . . . . . . . 8Getting startedConnections  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Battery installation. . . . . . . . . . . . . . . . . . . . . . . 12Battery charge. . . . . . . . . . . . . . . . . . . . . . . . . . 12Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Initial settings  . . . . . . . . . . . . . . . . . . . . . . . . . . 16Making/Answering CallsMaking calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . 19Useful features during a call . . . . . . . . . . . . . . . 20Using the other line during a call. . . . . . . . . . . . 21PhonebookHandset/base unit phonebook  . . . . . . . . . . . . . 22Copying phonebook entries  . . . . . . . . . . . . . . . 24ProgrammingProgrammable settings . . . . . . . . . . . . . . . . . . . 26Special programming  . . . . . . . . . . . . . . . . . . . . 32Registering a unit  . . . . . . . . . . . . . . . . . . . . . . . 33Caller ID ServiceUsing Caller ID service . . . . . . . . . . . . . . . . . . . 34Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Answering SystemAnswering system. . . . . . . . . . . . . . . . . . . . . . . 37Turning the answering system on/off  . . . . . . . . 37Greeting message. . . . . . . . . . . . . . . . . . . . . . . 37Listening to messages using the base unit . . . . 38Listening to messages using the handset. . . . . 39Remote operation . . . . . . . . . . . . . . . . . . . . . . . 40Answering system settings . . . . . . . . . . . . . . . . 42Voice Mail ServiceVoice mail service . . . . . . . . . . . . . . . . . . . . . . . 43Intercom/LocatorIntercom  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Handset locator. . . . . . . . . . . . . . . . . . . . . . . . . 44Transferring calls. . . . . . . . . . . . . . . . . . . . . . . . 45Conference calls . . . . . . . . . . . . . . . . . . . . . . . . 45Using Bluetooth devicesUsing Bluetooth devices. . . . . . . . . . . . . . . . . . 47Copying phonebook entries from a Bluetooth cellular phone to the base unit (phonebook transfer)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Using a Bluetooth wireless headset (optional) . 48Useful InformationWall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . 50Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Error messages  . . . . . . . . . . . . . . . . . . . . . . . . 52Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . 53FCC and other information . . . . . . . . . . . . . . . . 58Guía Rápida EspañolaGuía Rápida Española . . . . . . . . . . . . . . . . . . . 60AppendixCustomer services . . . . . . . . . . . . . . . . . . . . . . 68Warranty (For United States and Puerto Rico) . 69IndexIndex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71TG938x(e).book  Page 2  Friday, June 5, 2009  9:55 AM
Introduction3For assistance, please visit http://www.panasonic.com/helpModel composition*1 Feature differences: Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 4).Accessory informationSupplied accessories*1 The handset cover comes attached to the handset.Series Model No. Base unit HandsetPart No. Part No. QuantityKX-TG9381 series KX-TG9381*1 KX-TG9381 KX-TGA939 1KX-TG9382 KX-TG9381 KX-TGA939 2No. Accessory item/Order number QuantityKX-TG9381 KX-TG93821AC adaptor/PQLV219Z 1 224-wire telephone line cord with green plugs/PQJA10088Z 1 132-wire telephone line cord with transparent plugs/PQJA10075Z 1 14Wall mounting adaptor/PQKL10078Z2 1 15Rechargeable batteries/HHR-4DPA(Part No. HHR-55AAABU or N4DHYYY00004)246Handset cover*1/PNYNTGA430BR 1 27Belt clip/PNKE1004Z1 1 28Charger/PNWETG9382T – 112345678TG938x(e).book  Page 3  Friday, June 5, 2009  9:55 AM
Introduction4For assistance, please visit http://www.panasonic.com/helpAdditional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 68).*1 Replacement batteries may have a different capacity from that of the supplied batteries.Expanding your phone systemAccessory item Order numberRechargeable batteriesHHR-4DPA*1LTo order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 AAA (R03) size for each handsetCorded headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94T-adaptor KX-J662-line splitter KX-J42Battery back-up power supplyKX-TCA230You can expand your phone system by registering optional handsets (6 max.) to a single base unit. Handset (optional): KX-TGA939TG938x(e).book  Page 4  Friday, June 5, 2009  9:55 AM
Introduction5For assistance, please visit http://www.panasonic.com/helpSystem capabilitiesThe unit can accommodate up to 2 external telephone lines and the following operations are available at a time.How many units can be in use at one time?■A maximum of 4 parties are available:Line 1: Outside call (including 1 extension and 1 outside party)Line 2: Outside call (including 1 extension and 1 outside party)■A maximum of 5 parties are available:Line 1: Conference call (including 2 extensions and 1 outside party)Line 2: Outside call (including 1 extension and 1 outside party)■The following operations are possible simultaneously:LAn outside call and 1 pair of intercom calls can be made at a time.LWhile a caller is leaving a message on your answering system through one line, the unit can make an outside call through another line.Note:LThe maximum operating number may decrease, depending on the state of usage, for example, when the answering system is taking a call.Example: Outside call on line 1 Example: Outside call on line 2Example: Conference call on line 1 Example: Outside call on line 2TG938x(e).book  Page 5  Friday, June 5, 2009  9:55 AM
Important Information6For assistance, please visit http://www.panasonic.com/helpFor your safetyTo prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.WARNINGPower connectionLUse only the power source marked on the product.LDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).LUnplug from power outlets and never touch the inside of the product if its casing has been broken open.LNever touch the plug with wet hands. Danger of electric shock exists.InstallationLTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.LDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.Operating safeguardsLUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.LDo not disassemble the product.LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.MedicalLConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)LDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.CAUTIONInstallation and relocationLNever install telephone wiring during an electrical storm.LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.LUse caution when installing or modifying telephone lines.LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.LThis product is unable to make calls when:– the handset batteries need recharging or have failed.– there is a power failure.BatteryLWe recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size.LDo not mix old and new batteries.LDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.LExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.LCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.LOnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.TG938x(e).book  Page 6  Friday, June 5, 2009  9:55 AM
Important Information7For assistance, please visit http://www.panasonic.com/helpAttention:A nickel metal hydride battery that is recyclable powers the product you have purchased.Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.Important safety instructionsWhen using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.3. Do not use the telephone to report a gas leak in the vicinity of the leak.4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonic units use radio waves to communicate with each other.LFor maximum coverage and noise-free communications, place your base unit:– at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.– away from electronic appliances such as TVs, radios, personal computers, wireless devices, wireless routers, or other phones.– facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)LCoverage and voice quality depends on the local environmental conditions.LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.EnvironmentLKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.LThe product should not be exposed to direct sunlight.LDo not place heavy objects on top of the product.LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.Routine careLWipe the outer surface of the product with a soft moist cloth.LDo not use benzine, thinner, or any abrasive powder.Notice for product disposal, transfer, or returnLThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.Specifications■Standard:DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)Bluetooth® wireless technology 2.0■Frequency range:1.92 GHz to 1.93 GHz (DECT)2.402 GHz to 2.48 GHz (Bluetooth)■RF transmission power:115 mW (max.)■Power source:120 V AC, 60 Hz■Power consumption:Base unit:Standby: Approx. 1.4 WMaximum: Approx. 4.2 WCharger:Standby: Approx. 0.6 WMaximum: Approx. 3.6 W■Operating conditions:0°C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)TG938x(e).book  Page 7  Friday, June 5, 2009  9:55 AM
Important Information8For assistance, please visit http://www.panasonic.com/helpNote:LDesign and specifications are subject to change without notice.LThe illustrations in these instructions may vary slightly from the actual product.Other informationCAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.NoticeENERGY STARAs an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.TrademarksThe Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners.TG938x(e).book  Page 8  Friday, June 5, 2009  9:55 AM
Getting started9For assistance, please visit http://www.panasonic.com/helpConnectionsConnecting the AC adaptorConnect the AC adaptor cord (A) by pushing the plug firmly (B).Base unitLUse only the supplied Panasonic AC adaptor PQLV219.ChargerLUse only the supplied Panasonic AC adaptor PQLV219.Note:LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.During a power failureThe unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 4.(120 V AC, 60 Hz)AHookBPress plug firmly.BaseunitBaseunitCorrectWrongA(120 V AC, 60 Hz)HooksBTG938x(e).book  Page 9  Friday, June 5, 2009  9:55 AM
Getting started10 For assistance, please visit http://www.panasonic.com/helpConnecting the telephone line cordRefer to one of the following methods depending on your situation:– To connect to a 2-line telephone jack: page 10– To connect to 2 single-line telephone jacks: page 10– If you use the unit as a single-line telephone only: page 10Connect the telephone line cord until it clicks into the base unit and telephone line jack.To connect to a 2-line telephone jackTo connect to 2 single-line telephone jacksIf you use the unit as a single-line telephone onlyBe sure to connect the telephone line cord to LINE 1/2. Change the line selection mode from “Auto” to “Line1” (page 17).Note:L“Check tel line 2” is displayed on the unit. To erase it, see page 52.4-wire cordTo 2-line telephone jack (RJ14C)“GREEN” plug“Click”4-wire cord Line 2Line 12-wire cordTo  single-linetelephone jacks (RJ11C)“GREEN” plug“Transparent” plug“Click”2-wire cordTo single-line telephone jack (RJ11C) “Transparent” plug“Click”TG938x(e).book  Page 10  Friday, June 5, 2009  9:55 AM
Getting started11For assistance, please visit http://www.panasonic.com/helpIf you subscribe to a DSL/ADSL servicePlease attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:– noise is heard during conversations.– Caller ID features do not function properly.To connect to a 2-line telephone jackFor this connection, please purchase a Panasonic 2-line splitter (page 4).Example: DSL/ADSL line is line 2To connect to 2 single-line telephone jacksExample: DSL/ADSL line is line 2“Click”DSL/ADSL filter (Not supplied)“Click”“Click”“Transparent” plugTo 2-line telephone jack (RJ14C)2-wire cord4-wire cord2-line splitter“GREEN” plugLine 1Line 2To single-line telephone jacks (RJ11C)2-wire cord4-wire cord“GREEN” plug“Transparent” plugDSL/ADSL filter (Not supplied)“Click”“Click”TG938x(e).book  Page 11  Friday, June 5, 2009  9:55 AM
Getting started12 For assistance, please visit http://www.panasonic.com/helpBattery installationLUSE ONLY Ni-MH batteries AAA (R03) size.LDo NOT use Alkaline/Manganese/Ni-Cd batteries.LConfirm correct polarities (S, T).Note:LUse the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6.LWipe the battery ends (S, T) with a dry cloth.LAvoid touching the battery ends (S, T) or the unit contacts.LIf the handset does not automatically turn on after installing/replacing batteries, place the handset on the base unit or charger.Battery chargeCharge for about 7 hours.LWhen the batteries are fully charged, “Charge completed” is displayed.Note:LIt is normal for the handset to feel warm during charging.LClean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.Battery levelNote:LThe batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely.Rechargeable Ni-MH ONLYIcon Battery level1High2Medium3Low034Needs charging.4EmptyConfirm “Charging” is displayed.TG938x(e).book  Page 12  Friday, June 5, 2009  9:55 AM
Getting started13For assistance, please visit http://www.panasonic.com/helpPanasonic Ni-MH battery performance (supplied batteries)Note:LActual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby).LEven after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.LThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.ControlsHandsetASpeakerBSoft keysCHeadset jackD{C} (TALK)E{s} (SP-PHONE: Speakerphone)FDial keypad ({*}: TONE)G{FLASH} {CALL WAIT}HCharge indicatorRinger indicatorIReceiverJDisplayK{OFF}LNavigator key ({^}/{V}/{<}/{>})? (Volume: {^}/{V})M{PAUSE} {REDIAL}N{HOLD} {INTERCOM}OMicrophonePCharge contactsOperation Operating timeIn continuous use 12 hours max.Not in use (standby) 6 days max.AIJLMKHNOPBGFCDETG938x(e).book  Page 13  Friday, June 5, 2009  9:55 AM
Getting started14 For assistance, please visit http://www.panasonic.com/helpBase unitACharge contactsBSpeakerC{LINE 1}LINE1 indicatorD{LINE 2}LINE2 indicatorE{HOLD}F{REDIAL} {PAUSE}G{FLASH} {CALL WAIT}HDisplayISoft keysJDial keypad({*}: TONE)K{SP-PHONE} (Speakerphone)SP-PHONE indicatorLMIC (Microphone)MNavigator key ({^}/{V}/{7}/{8})VOL. (Volume: {^}/{V})Repeat/Skip ({7}/{8})N{6} (Play)Message indicatorO{ERASE}P{■} (STOP) (EXIT)Q{ANSWER SELECT}RANSWER ON indicatorS{ANSWER ON}T{LOCATOR} {INTERCOM}Using the navigator key/volume key (?, VOL.)■Scrolling through lists or itemsBy pressing this key ({^} or {V}) repeatedly, you can scroll through (up or down) various lists or items.■Adjusting the volumeBy pressing this key ({^} or {V}) repeatedly, you can adjust the receiver or speaker volume (up or down) while talking.■Moving the cursorHandset: {^}, {V}, {<}, or {>}Base unit: {^}, {V}, {7}, or {8}By pressing the above keys repeatedly, you can move the cursor to edit a number or name.■Repeating/skipping the messagesHandset: {<} or {>}Base unit: {7} or {8}By pressing the above keys, you can repeat/skip messages during playback.Soft keysEach unit features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.BC HD E F GJKLNIRSTMOPQAHandsetBase unit7 8Handset Base unit{V}{^}{<}{>}TG938x(e).book  Page 14  Friday, June 5, 2009  9:55 AM
Getting started15For assistance, please visit http://www.panasonic.com/helpDisplayHandset display items*1 Corresponding line number(s) is indicated next to the item.Base unit display items*1 Corresponding line number(s) is indicated next to the item.Menu iconsWhen in standby mode, pressing {MENU} (middle soft key) reveals the main menu. From here you can access various features and settings.Handset menu iconsBase unit menu iconsLINE1 indicator/LINE2 indicator on the base unitThe LINE1 indicator and LINE2 indicator show the status of each line, respectively, as follows.Item Meaning1Battery levelwWithin range of a base unitLWhen flashing: Handset is searching for the base unit. (page 54)cdThe line is in use.LWhen flashing:– The call is put on hold on that line.– The answering system is answering a call on that line.LWhen flashing rapidly: An incoming call is now being received on that line.Ringer volume is off.*1 (page 19)sSpeakerphone is on. (page 18)3Night mode is on. (page 32)EAlarm is on. (page 32)mHandset numberPRIV. Call privacy mode is on. (page 21)Item Meaning8Indicates the selected line(s) for answering system operations and settings.*1Ringer volume is off.*1 (page 19)3Night mode is on. (page 32)PRIV. Call privacy mode is on. (page 21)]Bluetooth is activated. Ready to make/receive calls on a Bluetooth headset. (page 48)WMaking/Answering calls on Bluetooth headset. (page 49)L2L1L2L1Menu icon Menu/featureView Caller IDPhonebookAnswering deviceRinger settingsInitial settingsCustomer supportMenu icon Menu/featureView Caller IDPhonebookSet answeringRinger settingsInitial settingsBluetoothStatus MeaningLight off The line is available.Light on The line is in use.TG938x(e).book  Page 15  Friday, June 5, 2009  9:55 AM
Getting started16 For assistance, please visit http://www.panasonic.com/helpInitial settingsSymbol meaning:Display languageYou can select either “English” or “Español” as the display language. The default setting is “English”.1{MENU} i {#}{1}{1}{0}2{V}/{^}: Select the desired setting.3Press the middle soft key to save.4Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Voice guidance languageYou can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.Program this setting using either one of the handsets or the base unit.1{MENU} i {#}{1}{1}{2}2{V}/{^}: Select the desired setting.3{SAVE}4Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Dialing modeIf you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.Program this setting using either one of the handsets or the base unit.1{MENU} i {#}{1}{2}{0}2{V}/{^}: Select the desired setting.3{SAVE}4Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Date and timeProgram this setting using either one of the handsets or the base unit.1{MENU} i {#}{1}{0}{1}2Enter the current month, date, and year by selecting 2 digits for each.Example: July 15, 2009{0}{7} {1}{5} {0}{9}3Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.Example: 9:30{0}{9} {3}{0}4Press {*} to select “AM” or “PM”.5{SAVE}6Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Note:LWhen English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.LTo correct a digit:Handset: Press {^}, {V}, {<}, or {>} to move the cursor to the digit, then make the correction.Base unit: Press {^}, {V}, {7}, or {8} to move the cursor to the digit, then make the correction.Flashing rapidlyAn incoming call is now being received on that line.Flashing A call is put on hold or the answering system is answering a call on that line.Symbol MeaningYPerform with the handset.[Perform with the base unit.Example:{V}/{^}: “Off”Press {V} or {^} to select the words in quotations.Y Handset / [ Base unitY Handset / [ Base unitStatus MeaningY Handset / [ Base unitY Handset / [ Base unitTG938x(e).book  Page 16  Friday, June 5, 2009  9:55 AM
Getting started17For assistance, please visit http://www.panasonic.com/helpLThe date and time may be incorrect after a power failure. In this case, set the date and time again.Line selection modeThe line selection mode determines which line is selected when:– you press {C}/{s} on the handset (when making/answering calls).– you press {SP-PHONE} on the base unit (when making/answering calls).The following settings are available:–“Auto” (default): When making a call, line 1 is selected. If that line is unavailable, line 2 is selected. When you call back using the caller list (page 34) or while listening to a message (page 38, 39), the indicated line is used. When answering a call, the ringing line is selected.–“Line1”: Line 1 is selected.–“Line2”: Line 2 is selected.1{MENU} i {#}{2}{5}{0}2{V}/{^}: Select the desired setting.3{SAVE}4Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Note:LYou can select a line manually regardless of the line selection mode by pressing {LINE 1} or {LINE 2}.Y Handset / [ Base unitTG938x(e).book  Page 17  Friday, June 5, 2009  9:55 AM
Making/Answering Calls18 For assistance, please visit http://www.panasonic.com/helpMaking callsUsing the handset Y1Lift the handset and dial the phone number.LTo correct a digit, press {CLEAR}.2{C}LAn available line is automatically selected and the line number is displayed. To change the line selection mode, see page 17.LYou can also select the line manually by pressing {LINE 1} or {LINE 2}.3When you finish talking, press {OFF} or place the handset on the base unit or charger.Note:LThe LINE1 indicator or LINE2 indicator on the base unit lights up while using the handset.Using the speakerphone1During a conversation, press {s} to turn on the speakerphone.LSpeak alternately with the other party.2When you finish talking, press {OFF}.Note:LFor best performance, use the speakerphone in a quiet environment.LTo switch to the receiver, press {C}.Using the base unit [1Dial the phone number.LTo correct a digit, press {CLEAR}.2{SP-PHONE}LAn available line is automatically selected and either the LINE1 indicator or LINE2 indicator lights up. To change the line selection mode, see page 17.LYou can also select the line manually by pressing {LINE 1} or {LINE 2}.3When the other party answers, speak into the MIC.LSpeak alternately with the other party.4When you finish talking, press {SP-PHONE}.Note:LFor best performance, use the speakerphone in a quiet environment.LWhile on a call, you can switch from the base unit to the handset:– Press {LINE 1} or {LINE 2} on the handset to select the line that is being used by the base unit, then press {SP-PHONE} on the base unit.– If the handset is on the base unit, lift the handset then press {LINE 1} or {LINE 2} on the handset within 3 seconds to select the line that is being used by the base unit.Adjusting the receiver or speaker volumePress {^} or {V} repeatedly while talking.Making a call using the redial listThe last 10 phone numbers dialed are stored in the redial list in each unit (each 48 digits max.).1{REDIAL}2{V}/{^}: Select the desired phone number.3Proceed with the operation for your unit.Handset: {C}Base unit: {SP-PHONE}Erasing a number in the redial list1{REDIAL}2{V}/{^}: Select the desired phone number. i {ERASE} (soft key)3{V}/{^}: “Yes” i {SELECT}4Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Pause (for PBX/long distance service users)A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 24).Example: If you need to dial the line access number “9” when making outside calls with a PBX:Y Handset / [ Base unitY Handset / [ Base unitY Handset / [ Base unitTG938x(e).book  Page 18  Friday, June 5, 2009  9:55 AM
Making/Answering Calls19For assistance, please visit http://www.panasonic.com/help1{9} i {PAUSE}2Dial the phone number.3Proceed with the operation for your unit.Handset: {C}Base unit: {SP-PHONE}Note:LA 3.5 second pause is inserted each time {PAUSE} is pressed. Repeat as needed to create longer pauses.Answering callsUsing the handset YWhen a call is being received, the ringer indicator and c and/or d flash rapidly.1Lift the handset and press {C} or {s} when the unit rings.LThe called line is automatically selected. To change the line selection mode, see page 17.LYou can also answer the call by pressing {LINE 1} or {LINE 2}.LYou can also answer the call by pressing any dial key from {0} to {9}, {*}, or {#}. (Any key answer feature)2When you finish talking, press {OFF} or place the handset on the base unit or charger.Auto talkYou can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 29.Adjusting the handset ringer volume■While the handset is ringing for an incoming call:Press {^} or {V} repeatedly to select the desired volume.■Programming the volume beforehand:1{MENU} i {#}{1}{6}{0}2{V}/{^}: Select the desired line(s). i {SELECT}3{V}/{^}: Select the desired volume.4{SAVE} i {OFF}Temporary handset ringer offWhile the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.Using the base unit [When a call is being received, the LINE1 indicator and/or LINE2 indicator on the base unit flashes rapidly.1Press {SP-PHONE} when the unit rings.LThe called line is automatically selected. To change the line selection mode, see page 17.LYou can also answer the call by pressing {LINE 1} or {LINE 2}.2Speak into the MIC.3When you finish talking, press {SP-PHONE}.Adjusting the base unit ringer volume■While the base unit is ringing for an incoming call:Press {^} or {V} repeatedly to select the desired volume.■Programming the volume beforehand:1{MENU} i {#}{1}{6}{0}2{V}/{^}: Select the desired line(s). i {SELECT}3{V}/{^}: Select the desired volume.4{SAVE} i {■} (EXIT)Temporary base unit ringer offWhile the base unit is ringing for a call, you can turn the ringer off temporarily by pressing {~}.TG938x(e).book  Page 19  Friday, June 5, 2009  9:55 AM
Making/Answering Calls20 For assistance, please visit http://www.panasonic.com/helpUseful features during a callHoldThis feature allows you to put an outside call on hold.1Press {HOLD} 2 times during an outside call.2To release hold, press {LINE 1} or {LINE 2} that is flashing on the handset.1Press {HOLD} during an outside call.2To release hold, press {LINE 1} or {LINE 2} that is flashing on the base unit.Note for handset and base unit:LIf a call is kept on hold for more than 9 minutes, an alarm tone starts to sound. After 1 additional minute on hold, the call is disconnected.LIf another phone is connected to the same line, you can also take the call by lifting its handset.MuteWhile mute is turned on, you can hear the other party, but the other party cannot hear you.1Press {MUTE} during an outside call.L{MUTE} flashes.2To return to the conversation, press {MUTE} again.Note:L{MUTE} is a soft key visible on the display during a call.Flash{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note:LTo change the flash time, see page 30.For call waiting or Call Waiting Caller ID service usersTo use call waiting, you must first subscribe to call waiting from your service provider/telephone company.This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the handset or base unit that is in use after you hear the call waiting tone.1Press {CALL WAIT} to answer the 2nd call.2To switch between calls, press {CALL WAIT}.Note:LPlease contact your service provider/telephone company for details and availability of this service in your area.Temporary tone dialing (for rotary/pulse service users)You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).Press {*} (TONE) before entering access numbers which require tone dialing.Call shareThis feature allows you to join an existing outside call.Important:LTo prevent other users from joining your conversations with outside callers, turn call privacy on (page 21).To join the conversation, press {LINE 1} or {LINE 2} to select the line that is being used by another extension for an outside call.Y Handset[ Base unitY Handset / [ Base unitY Handset / [ Base unitY Handset / [ Base unitY Handset / [ Base unitY Handset / [ Base unitTG938x(e).book  Page 20  Friday, June 5, 2009  9:55 AM
Making/Answering Calls21For assistance, please visit http://www.panasonic.com/helpNote:LA maximum of 3 parties (including 1 outside party) can join a conversation.Call privacyCall privacy allows you to prevent other users from joining your conversations with outside callers. You can turn the feature on for both lines by programming the base unit before the call.To allow other users to join your conversations, leave this feature off. The default setting is “Off”.1{MENU} i {#}{1}{9}{4}2{V}/{^}: “On” or “Off” i {SAVE}3{■} (EXIT)LWhen this feature is turned on, “PRIV.” is displayed during an outside call.Temporarily turning call privacy on/offDuring an outside call, you can temporarily turn call privacy on/off.1Press {MENU} during an outside call.2{V}/{^}: “Privacy” i {SELECT}3{V}/{^}: “On” or “Off” i {SELECT}LWhen this feature is turned on, “PRIV.” is displayed.Note:LAfter you hang up the call, the feature will return to the setting programmed on page 21.Using the other line during a callYou can use the other line in the following ways:– When a call is being received on the other line during a conversation, an interrupt tone will be heard (page 29). You can answer the 2nd call while holding the 1st call.– During an outside call, you can also make a call using the other line by holding the 1st call.Example: If you are using line 1:1Press {HOLD} 2 times to put the 1st call (line 1) on hold.2Press {LINE 2} to make or answer a 2nd call.LTo hold the 2nd call, press {HOLD} 2 times.3To return to the 1st call (line 1), press {LINE 1}.Example: If you are using line 1:1Press {HOLD} to put the 1st call (line 1) on hold.2Press {LINE 2} to make or answer a 2nd call.LTo hold the 2nd call, press {HOLD}.3To return to the 1st call (line 1), press {LINE 1}.Note for handset and base unit:LIf you subscribe to Caller ID, the 2nd caller’s information is displayed when a call is being received on the other line (page 34).[ Base unitY Handset / [ Base unitY Handset[ Base unitTG938x(e).book  Page 21  Friday, June 5, 2009  9:55 AM
Phonebook22 For assistance, please visit http://www.panasonic.com/helpHandset/base unit phonebookThe phonebook allows you to make calls without having to dial manually. You can add names and phone numbers to the handset and base unit phonebook independently, and assign each phonebook entry to the desired group.– Handset: up to 100 entries– Base unit: up to 600 entriesImportant:LYou can also copy phonebook entries from a Bluetooth cellular phone to the base unit (page 47).Adding entries1Proceed with the operation for your unit.Handset: {MENU} i {#}{2}{8}{0}Base unit: {C}2{ADD}3Enter the party’s name (16 characters max.). i {OK}4Enter the party’s phone number (24 digits max.). i {OK}5{V}/{^}: Select the desired group. i {SELECT} 2 timesLTo add other entries, repeat from step 3.6Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Note:LCaller ID subscribers can use group ringer tone feature (page 34).Character table for entering namesWhile entering characters, you can switch between uppercase and lowercase by pressing {*}.LTo enter another character that is located on the same dial key:Handset: Press {>} to move the cursor to the next space.Base unit: Press {8} to move the cursor to the next space.Correcting a mistake1Proceed with the operation for your unit.Handset: Press {<} or {>} to move the cursor to the character or number you want to erase.Base unit: Press {7} or {8} to move the cursor to the character or number you want to erase.2Press {CLEAR}, and then enter the appropriate character or number.LPress and hold {CLEAR} to erase all characters or numbers.GroupsGroups can help you find entries in the phonebook quickly and easily. When adding an entry to the phonebook, you can assign it to one of 9 groups. You can change the names of groups assigned for phonebook entries (“Friends”, “Family”, etc.) and then search for phonebook entries by group. The group ringer tone feature is available for Caller ID subscribers (page 34).Y Handset / [ Base unitKey Character{1}Space # & ’ ( );,–./1{2}ABC2abc2{3}DEF3def 3{4}GHI 4ghi 4{5}JKL5jkl5{6}MN O6mn o 6{7}PQRS7pqrs7{8}TUV8tuv8{9}WX Y Z 9wx yz9{0}Space 0Key CharacterTG938x(e).book  Page 22  Friday, June 5, 2009  9:55 AM
Phonebook23For assistance, please visit http://www.panasonic.com/helpChanging group namesThe default group name is “Group 1” to “Group 9”.1Proceed with the operation for your unit.Handset: {MENU} i {#}{2}{8}{0}Base unit: {C}2{MENU}3{V}/{^}: “Group” i {SELECT}4{V}/{^}: Select the desired group. i {SELECT}5{V}/{^}: “Group name” i {SELECT}6Edit the name (10 characters max.; page 22). i {SAVE}7Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Finding and calling a phonebook entryOnce you have found the desired entry using one of the following 4 methods, make a call with your unit.Handset: {C}LYou can also make a call by pressing {CALL}, then pressing {LINE 1} or {LINE 2}.Base unit: {SP-PHONE}LYou can also make a call by pressing {LINE 1} or {LINE 2}.Note:LPhonebook entries are listed alphabetically in the following order:– uppercase ABC– lowercase abc– character with accent mark (when an accent mark is included in an entry copied from your cellular phone: page 47)Scrolling through all entries1Proceed with the operation for your unit.Handset: {MENU} i {#}{2}{8}{0}Base unit: {C}2{V}/{^}: Select the desired entry.Searching by first character (alphabetically)1Proceed with the operation for your unit.Handset: {MENU} i {#}{2}{8}{0}Base unit: {C}2Press the dial key ({0} - {9}) which contains the character you are searching for (page 22).LPress the same dial key repeatedly to display the first entry corresponding to each character located on that dial key.LIf there is no entry corresponding to the character you selected, the next entry is displayed.3{V}/{^}: Scroll through the phonebook if necessary.Searching by queryYou can narrow down the search by using the base unit to enter the first characters of a name.1{C} i {*}2To search for the name, enter the first characters (up to 4) in uppercase (page 22). i {OK}LCharacters cannot be entered in lowercase.LIf there is no entry corresponding to the characters you selected, the next entry is displayed.3{V}/{^}: Scroll through the phonebook if necessary.Searching by group1Proceed with the operation for your unit.Handset: {MENU} i {#}{2}{8}{0}Base unit: {C}2{GROUP}3{V}/{^}: Select the group you want to search. i {SELECT}LIf you select “All groups”, the unit ends the group search.4{V}/{^}: Select the desired entry.Y Handset / [ Base unitY Handset / [ Base unitY Handset / [ Base unit[ Base unitY Handset / [ Base unitTG938x(e).book  Page 23  Friday, June 5, 2009  9:55 AM
Phonebook24 For assistance, please visit http://www.panasonic.com/helpEditing entries1Find the desired entry (page 23). i {MENU}2{V}/{^}: “Edit” i {SELECT}3Edit the name if necessary (16 characters max.; page 22). i {OK}4Edit the phone number if necessary (24 digits max.). i {OK}5{V}/{^}: Select the desired group (page 22). i {SELECT} 2 times6Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Erasing entriesErasing an entry1Find the desired entry (page 23). i {MENU}2{V}/{^}: “Erase” i {SELECT}3{V}/{^}: “Yes” i {SELECT}4Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Erasing all entries1Proceed with the operation for your unit.Handset: {MENU} i {#}{2}{8}{0}Base unit: {C}2{MENU}3{V}/{^}: “Erase all” i {SELECT}4{V}/{^}: “Yes” i {SELECT}5{V}/{^}: “Yes” i {SELECT}6Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Chain dialThis feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.1Proceed with the operation for your unit.During an outside call:Handset: {MENU} i{V}/{^}: “Phonebook” i {SELECT}Base unit: {C}2{V}/{^}: Select the desired entry.3Press {CALL} to dial the number.Note:LWhen a Bluetooth headset is registered to the base unit (page 48), {W} is displayed instead of {C} on the base unit’s left soft key in step 1. To enter the chain dial feature on the base unit: During an outside call, press {MENU}. i {V}/{^}: “Phonebook” i {SELECT}LWhen storing a calling card access number and your PIN in the phonebook as one phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 18).LIf you have rotary/pulse service, you need to press {*} before pressing {MENU} on the handset or {C} on the base unit in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding {*} to the beginning of phone numbers you wish to chain dial (page 22).Copying phonebook entriesYou can copy phonebook entries from the base unit to a handset, and vice versa.The unit can receive entries until the phonebook memory is full (page 22).Important:LGroups (including their names and ringer tones) are not copied.LYou cannot make phonebook copy between handsets directly. However it is possible by first copying a handset’s phonebook entries to the base unit, then copying the base unit’s phonebook entries to another handset.Y Handset / [ Base unitY Handset / [ Base unitY Handset / [ Base unitTG938x(e).book  Page 24  Friday, June 5, 2009  9:55 AM
Phonebook25For assistance, please visit http://www.panasonic.com/helpCopying an entry1{C}2{V}/{^}: Select the desired entry. i {MENU}3{V}/{^}: “Copy to handset” i {SELECT}4Enter the handset number you want to copy to.LWhen an entry has been copied, “Completed” is displayed.LTo continue copying another entry:{V}/{^}: “Yes” i {SELECT} i Find the desired entry (page 23). i {SEND}5{■} (EXIT)1{MENU} i {#}{2}{8}{0}2{V}/{^}: Select the desired entry. i {MENU}3{V}/{^}: “Copy to base” i {SELECT}LWhen an entry has been copied, “Completed” is displayed.LTo continue copying another entry:{V}/{^}: “Yes” i {SELECT} i Find the desired entry (page 23). i {SEND}4{OFF}Copying multi entriesYou can copy selected entries (up to 100) from the base unit to a handset.1{C}2Find the desired entry (page 23).3{MENU}4{V}/{^}: “Copy multi items” i {SELECT}5Press {SELECT} to select an entry in step 2.LThe selected entries are indicated by “Q”.6{V}/{^}: Select the next desired entry. i {SELECT}LTo continue copying other entries, perform this step repeatedly.LTo cancel an entry, press {V}/{^} to select the entry, then press {SELECT}.LYou can also search for another entry by entering the first character (page 23) or query (page 23).7After selecting entries, press {SEND}.8Enter the handset number you want to copy to.LWhen the entries have been copied, “Completed” is displayed.9{■} (EXIT)Note:LWhen you copy the desired entries in a group:– In step 2, find a desired group (page 23).– In step 5, select the desired entry. i {SELECT}Copying all entriesA maximum of 100 entries can be copied from the base unit phonebook to the handset. If the base unit phonebook contains more than 100 entries, select and copy desired entries only, using “Copying multi entries”, page 25.1{C} i {MENU}2{V}/{^}: “Copy all to HS” i {SELECT}3Enter the handset number you want to copy to.LWhen all entries have been copied, “Completed” is displayed.4{■} (EXIT)1{MENU} i {#}{2}{8}{0} i {MENU}2{V}/{^}: “Copy all to base” i {SELECT}LWhen all entries have been copied, “Completed” is displayed.3{OFF}[ Base unitY Handset[ Base unit[ Base unitY HandsetTG938x(e).book  Page 25  Friday, June 5, 2009  9:55 AM
Programming26 For assistance, please visit http://www.panasonic.com/helpProgrammable settingsYou can customize the unit by programming the following features using the handset or base unit.To access the features, there are 2 methods:– scrolling through the display menus (page 26)– using the direct commands (page 29)LDirect command is the main method used in these operating instructions.Programming by scrolling through the display menus1{MENU}2Proceed with the operation for your unit.Handset: Press {V}, {^}, {<}, or {>} to select the desired main menu. i {SELECT}Base unit: Press {V}, {^}, {7}, or {8} to select the desired main menu. i {SELECT}3Press {V} or {^} to select the desired item in sub-menu 1. i {SELECT}LIn some cases, you may need to select from sub-menu 2. i {SELECT}4Press {V} or {^} to select the desired setting. i {SAVE}LThis step may vary depending on the feature being programmed.LTo exit the operation, press {OFF} on the handset or {■} (EXIT) on the base unit.Note:LSee page 29 for the default settings.HandsetY Handset / [ Base unitMain menu Sub-menu 1 Sub-menu 2 PageView Caller ID ––34Phonebook ––22Answering device Play new msg. –39Play all msg. –39Erase all –39Settings Ring count*1 42Recording time*1 42Remote code*1 40Call screening 42TG938x(e).book  Page 26  Friday, June 5, 2009  9:55 AM
Programming27For assistance, please visit http://www.panasonic.com/help*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset or the base unit.Base unitRinger settings Ringer volume Line1 19Line2Ringer tone Line1 –Line2Interrupt tone – 21, 44Night mode Start/End 32On/Off 32Initial settings Set date & time Date and time*1 16Alarm 32Time adjustment*1 –Contrast ––Key tone ––Auto talk –19Line select –17Set tel line Caller ID edit 35Set dial mode*1 16Set flash time*1–Line1–Line220Set line mode*1–Line1–Line2–VM tone detect*1 43Registration HS registration 33Deregistration 33Change language Display language 16Voice prompt*1 16Customer support –––Main menu Sub-menu 1 Sub-menu 2 PageView Caller ID ––34Phonebook ––22Main menu Sub-menu 1 Sub-menu 2 PageTG938x(e).book  Page 27  Friday, June 5, 2009  9:55 AM
Programming28 For assistance, please visit http://www.panasonic.com/help*1 If you program these settings using the base unit, you do not need to program the same item again using the handset.Set answering Record greeting Line1&Line2 37Line1Line2Play greeting Line1&Line2 38Line1Line2Ring count*1 –42Recording time*1 –42Remote code*1 –40Call screening –42Ringer settings Ringer volume Line1 19Line2Ringer tone Line1 –Line2Interrupt tone – 21, 44Night mode Start/End 32On/Off 32Initial settings Set date & time Date and time*1 16Time adjustment*1 –Contrast ––Line select –17Set tel line Caller ID edit 35Set dial mode*1 16Set flash time*1–Line1–Line220Set line mode*1–Line1–Line2–VM tone detect*1 43Privacy –21Customer support ––Change language Display language 16Voice prompt*1 16Bluetooth Ph.book transfer –47Headset –48Set PIN –47Main menu Sub-menu 1 Sub-menu 2 PageTG938x(e).book  Page 28  Friday, June 5, 2009  9:55 AM
Programming29For assistance, please visit http://www.panasonic.com/helpProgramming using the direct commands1{MENU} i {#}2Enter the desired feature code.3{V}/{^}: Select the desired setting. i {SAVE}LThis step may vary depending on the feature being programmed.LTo exit the operation, press {OFF} on the handset or {■}(EXIT) on the base unit.Note:LThe operating unit column shows the unit(s) that can be used to program the item.Y: Only the handset can program the item.[: Only the base unit can program the item.Y/[: Both the handset and base unit can program the item.LIn the following table, < > indicates the default settings.Operating unitFeature FeaturecodeSetting System setting*1PageYAlarm {7}{2}{0}<Off>OnceDaily–32YAuto talk*2 {2}{0}{0}On<Off>–19Y/[Call screening {3}{1}{0}<On>Off–42Y/[Caller ID edit(Caller ID number auto edit){2}{1}{4}<On>Off–35Y/[Contrast(Display contrast){1}{4}{5}Level 1–6 <3> – –Y/[Customer support*3 {6}{8}{0}–––Y/[Date and time {1}{0}{1}–r16YDeregistration {1}{3}{1}––33Y/[Display language {1}{1}{0}<English>Español–16YErase all(Erasing all messages){3}{2}{5}––39[Headset {6}{2}{3}––48YHS registration(Handset registration){1}{3}{0}––33Y/[Interrupt tone*4 {2}{0}{1}<On>Off–21, 44YKey tone*5 {1}{6}{5}<On>Off––Y/[Line select {2}{5}{0}<Auto>Line1Line2–17Y/[Night mode(On/Off){2}{3}{8}On<Off>–32TG938x(e).book  Page 29  Friday, June 5, 2009  9:55 AM
Programming30 For assistance, please visit http://www.panasonic.com/helpY/[Night mode(Start/End){2}{3}{7}<11:00 PM/06:00 AM>– 32[Ph.book transfer(Ph.: Phonebook){6}{1}{8}––47Y/[Phonebook {2}{8}{0}––22YPlay all msg.(msg.: messages){3}{2}{4}––39[Play greeting {3}{0}{3}––38YPlay new msg.(msg.: messages){3}{2}{3}––39[Privacy*6 {1}{9}{4}On<Off>–21[Record greeting {3}{0}{2}––37Y/[Recording time {3}{0}{5}1min2min<3min>r42Y/[Remote code {3}{0}{6}<111>r40Y/[Ring count {2}{1}{1}Toll saver2–7 rings <4rings>r42Y/[Ringer tone*7, *8, *9 {1}{6}{1}Line 1Line 2Line 1: <Tone 1>Line 2: <Tone 2>Handset:Tone 1–5Melody 1–10Base unit:Tone 1–3Melody 1–3––Y/[Ringer volume*10 {1}{6}{0}Line 1Line 2Handset:Level 1–<6>, OffBase unit:Level <1>–6, Off–19Y/[Set dial mode {1}{2}{0}<Tone>Pulser16Y/[Set flash time*11 {1}{2}{1}Line 1Line 280ms 90ms100ms 110ms160ms 200ms250ms 300ms400ms 600ms<700ms>900msr20Y/[Set line mode*12 {1}{2}{2}Line 1Line 2A<B>r–[Set PIN {6}{1}{9}––47Y/[Time adjustment*13(Caller ID subscribers only){2}{2}{6}<Caller ID[auto]>Manualr–Y/[View Caller ID {2}{1}{3}––34Operating unitFeature FeaturecodeSetting System setting*1PageTG938x(e).book  Page 30  Friday, June 5, 2009  9:55 AM
Programming31For assistance, please visit http://www.panasonic.com/help*1 If “System setting” column is checked, you do not need to program the same item using another unit.*2 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.*3 The handset and base unit can display the Internet address where you can download the operating instructions or get further information for this product, using your computer.*4 This tone lets you know when you receive an outside call while you are on the other line or an intercom call. If you select “On”, the tone sounds 2 times.*5 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones.*6 To prevent other users from joining your conversations with outside callers, turn this feature on.*7 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (handset: tone 1 to 5/base unit: tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.*8 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.*9 The preset tones and melodies in this product are used with permission of © 2007 Copyrights Vision Inc.*10When the ringer volume is turned off, ~ is displayed followed by the selected line number(s) and the handset and/or base unit do not ring for outside calls.*11The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call.*12Generally, the line mode setting should not be adjusted. If the LINE1 indicator or LINE2 indicator does not light when another phone connected to the same line is in use, you need to change the line mode to “A”.*13This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first.Y/[VM tone detect(VM: Voice mail){3}{3}{2}<On>Offr43Y/[Voice prompt(Change language){1}{1}{2}<English>Españolr16Operating unitFeature FeaturecodeSetting System setting*1PageTG938x(e).book  Page 31  Friday, June 5, 2009  9:55 AM
Programming32 For assistance, please visit http://www.panasonic.com/helpSpecial programmingNight modeNight mode allows you to select a period of time during which the handset and/or base unit will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Night mode can be set independently for each handset and base unit.Important:LSet the date and time beforehand (page 16).LHandset only: If you have set the alarm, the alarm sounds even if the night mode is turned on.Setting the start and end time1{MENU} i {#}{2}{3}{7}2Enter the desired hour and minute you wish to start this feature.3Press {*} to select “AM” or “PM”. i {OK}4Enter the desired hour and minute you wish to end this feature.5Press {*} to select “AM” or “PM”. i {OK}6Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Note:LTo correct a digit:Handset: Press {<} or {>} to move the cursor to the digit, then make the correction.Base unit: Press {7} or {8} to move the cursor to the digit, then make the correction.Turning night mode on/off1{MENU} i {#}{2}{3}{8}2{V}/{^}: “On” or “Off” i {SAVE}3Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Note:LWhen the night mode is turned on, 3 is displayed.AlarmAn alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset.Important:LSet the date and time beforehand (page 16).1{MENU} i {#}{7}{2}{0}2{V}/{^}: Select the desired alarm option. i {SELECT}3Enter the desired month and date.4Set the desired time. i {OK}5{V}/{^}: Select the desired ringer tone. i {SELECT}LWe recommend selecting a ringer tone different from the ringer tone set for outside calls.6{SELECT} i {OFF}LWhen the alarm is set, E is displayed.Note:LTo stop the alarm, press any dial key or place the handset on the base unit or charger.LWhen the handset is in use, the alarm will not sound until the handset is in standby mode.LIf you select “Once”, the setting changes to “Off” after the alarm sounds.LThe ringer volume for alarm follows the higher volume level of the 2 lines (page 30).LWhen the ringer volume for outside calls of the 2 lines is set to off (page 30), the alarm sound is heard at the low level.Y Handset / [ Base unitY Handset / [ Base unitY HandsetOff Turns alarm off. Go to step 6.Once An alarm sounds once at the set time.Daily An alarm sounds daily at the set time. Go to step 4.TG938x(e).book  Page 32  Friday, June 5, 2009  9:55 AM
Programming33For assistance, please visit http://www.panasonic.com/helpRegistering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered to the base unit.Important:LSee page 4 for information on the available model.Registering a handset to a base unitThe supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset.1Handset:{MENU} i {#}{1}{3}{0}2Base unit:Press and hold {LOCATOR} for about 5 seconds until the registration tone sounds.LIf all registered handsets start ringing, press the same button to stop. Then repeat this step.LThe next step must be completed within 90 seconds.3Handset:Press {OK}, then wait until a long beep sounds.Note:LWhen you purchase an additional handset, refer to the additional handset’s installation manual for registration.Deregistering a handsetA handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system.1{MENU} i {#}{1}{3}{1}2{3}{3}{5} i {OK}3Select the handset you want to cancel by pressing the desired handset(s) number.LThe selected handset number(s) flashes.LTo cancel a selected handset number, press the number again. The number will stop flashing.4{OK} i {V}/{^}: “Yes” i {SELECT}LWhen you cancel a different handset than the one you are now using, press {OFF} to exit.Y HandsetTG938x(e).book  Page 33  Friday, June 5, 2009  9:55 AM
Caller ID Service34 For assistance, please visit http://www.panasonic.com/helpUsing Caller ID serviceImportant:LThis unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.Caller ID featuresWhen an outside call is being received, the caller’s name and phone number are displayed.Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.LIf the unit cannot receive caller information, the following is displayed:–“Out of area”: The caller dials from an area which does not provide a Caller ID service.–“Private caller”: The caller requests not to send caller information.–“Long distance”: The caller makes a long distance call.LIf the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier.Missed callsIf a call is not answered, the unit treats it as a missed call. The display shows “Missed call”. This lets you know if you should view the caller list to see who called while you were away.Phonebook name displayWhen caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.Group ringer tone for phonebookThis feature can help you identify who is calling by using different ringer tones for different groups of callers. When adding an entry to the phonebook, you can assign it to the desired group (page 22). When a call is received from a caller assigned to a group, the group’s ringer you selected rings after the caller information is displayed. If you select “No ringer ID” (default), the unit uses the ringer tone you selected on page 30 when calls from this group are received.1Proceed with the operation for your unit.Handset: {MENU} i {#}{2}{8}{0}Base unit: {C}2{MENU}3{V}/{^}: “Group” i {SELECT}4{V}/{^}: Select the desired group. i {SELECT}5{V}/{^}: Select the current setting of the group ringer tone. i {SELECT}6{V}/{^}: Select the desired entry. i {SAVE}7Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Caller listImportant:LOnly 1 person can access the caller list at a time.LMake sure the unit’s date and time setting is correct (page 16).Viewing the caller list and calling back1Proceed with the operation for your unit.Handset: {MENU} i {V}/{^}: “View Caller ID” i {SELECT}Base unit: {CID}2Press {V} to search from the most recent call, or {^} to search from the oldest call.3Proceed with the operation for your unit.Handset:– To call back, press {C}.– To exit, press {OFF}.Base unit:– To call back, press {SP-PHONE}.– To exit, press {■} (EXIT).Y Handset / [ Base unitY Handset / [ Base unitTG938x(e).book  Page 34  Friday, June 5, 2009  9:55 AM
Caller ID Service35For assistance, please visit http://www.panasonic.com/helpNote:LIn step 2;–c and d indicate which line the caller information was received from.– If the item has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another unit.– if an arrow (>) is displayed after the number, the whole phone number is not shown. Proceed with the operation for your unit.Handset:Press {>} to see the remaining numbers. To return to the previous display, press {<}.Base unit:Press {8} to see the remaining numbers. To return to the previous display, press {7}.LIn step 3, the unit automatically uses the line you set in line selection mode (page 17) to call back. When the line selection mode is set to “Auto”, the indicated line (c or d) is used for the call. If the indicated line is already being used or you want to select the other line:Handset: Press {CALL}, then press {LINE 1} or {LINE 2}.Base unit: Press {LINE 1} or {LINE 2}.Editing a caller’s phone number before calling backYou can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.1Proceed with the operation for your unit.Handset: {MENU} i {V}/{^}: “View Caller ID” i {SELECT}Base unit: {CID}2{V}/{^}: Select the desired entry.3Proceed with the operation for your unit.Handset: {CALL}Base unit: {EDIT}4Press {EDIT} repeatedly until the phone number is shown in the desired format.5Proceed with the operation for your unit.Handset: {C}Base unit: {SP-PHONE}LIf the indicated line is already being used or you want to select the other line:Handset: Press {LINE 1} or {LINE 2}.Base unit: Press {LINE 1} or {LINE 2}.Caller ID number auto edit featureOnce you call back an edited number, the unit remembers the Area Code and Format of the Edited Number. Next time when someone calls from the same Area Code, caller information is customized by the unit as follows:– When the call is being received, the Caller ID number is displayed in the same Format as the Edited Number.– After the call is ended, the phone number of the caller, when reviewed from the Caller list, is displayed in the same Format as the Edited Number.For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code.To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically.Note:LPhone numbers from the 4 most recently edited area codes are automatically edited.LIf you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.Turning Caller ID auto edit on/off1{MENU} i {#}{2}{1}{4}Y Handset / [ Base unit1Local phone numberExample:321-5555        2Area code – Local phone numberExample:31 – Area code – Local phone numberExample:Y Handset / [ Base unit555-321-5555    1-555-321-5555  TG938x(e).book  Page 35  Friday, June 5, 2009  9:55 AM
Caller ID Service36 For assistance, please visit http://www.panasonic.com/help2{V}/{^}: Select the desired setting.3{SAVE}4Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Erasing selected caller information1Proceed with the operation for your unit.Handset: {MENU} i {V}/{^}: “View Caller ID” i {SELECT}Base unit: {CID}2{V}/{^}: Select the desired entry.3{ERASE} (soft key) i {V}/{^}: “Yes” i {SELECT}4Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Erasing all caller information1Proceed with the operation for your unit.Handset: {MENU} i {V}/{^}: “View Caller ID” i {SELECT}Base unit: {CID}2{ERASE} (soft key) i {V}/{^}: “Yes” i {SELECT}3Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Storing caller information to the phonebook1{MENU} i {V}/{^}: “View Caller ID” i {SELECT}2{V}/{^}: Select the desired entry.LTo edit the number, press {SAVE}. i Press {EDIT} repeatedly until the phone number is shown in the desired format. i {SAVE} i Go to step 4.3Press {SAVE} 2 times.4If necessary, edit the party’s name (16 characters max.). i {OK}5If necessary, edit the party’s phone number (24 digits max.). i {OK}6{V}/{^}: Select the desired group (page 22). i {SELECT} 2 timesLTo add other entries, repeat from step 2.7{OFF}1{CID}2{V}/{^}: Select the desired entry.LTo edit the number, press {EDIT} repeatedly until the phone number is shown in the desired format.3{SAVE}4If necessary, edit the party’s name (16 characters max.). i {OK}5If necessary, edit the party’s phone number (24 digits max.). i {OK}6{V}/{^}: Select the desired group (page 22). i {SELECT} 2 timesLTo add other entries, repeat from step 2.7{■} (EXIT)Y Handset / [ Base unitY Handset / [ Base unitY Handset[ Base unitTG938x(e).book  Page 36  Friday, June 5, 2009  9:55 AM
Answering System37For assistance, please visit http://www.panasonic.com/helpAnswering systemThe answering system can answer and record calls for you when you are unavailable to answer the phone.Important:LOnly 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.LWhen callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 16).Memory capacityThe total recording capacity (including your greeting message) is about 40 minutes. A maximum of 64 messages can be recorded.Note:LIf message memory becomes full:–“Messages full” is shown on the handset and base unit display.– The ANSWER ON indicator on the base unit flashes rapidly when the answering system is turned on.LWhen the message memory becomes full:– If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.Turning the answering system on/off■To turn on:Press {ANSWER SELECT} repeatedly to select the desired line(s). i {ANSWER ON}LThe ANSWER ON indicator lights up.■To turn off:Press {ANSWER ON}.LThe ANSWER ON indicator turns off.Call screeningWhile a caller is leaving a message, you can listen to the call through the handset’s or base unit’s speaker. To adjust the speaker volume, press {^} or {V} repeatedly.You can answer the call by pressing {C} on the handset or pressing {SP-PHONE} on the base unit.Call screening can be set for each handset and/or the base unit.Note:LTo turn this feature off, see page 42.Greeting messageWhen the unit answers a call, a greeting message is played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greeting messageGreeting messages can be recorded in one of the two following ways:– for line 1 and line 2 with different greetings (2 minutes max. for each greeting)– for line 1 and line 2 with the same greeting (2 minutes max.). Select “Line1&Line2” in step 2.1{MENU} i {#}{3}{0}{2}2{V}/{^}: Select the desired line(s). i {SELECT}3After the base unit beeps, speak clearly about 20 cm (8 inches) away from the MIC.4Press {STOP} to stop recording.LThe message you have recorded is played after the beep.5{■} (EXIT)[ Base unitY Handset / [ Base unit[ Base unitTG938x(e).book  Page 37  Friday, June 5, 2009  9:55 AM
Answering System38 For assistance, please visit http://www.panasonic.com/helpUsing a pre-recorded greeting messageIf you erase or do not record your own greeting message, the unit plays a pre-recorded greeting message for callers and asks them to leave messages.Erasing your greeting message (Resetting to a pre-recorded greeting message)If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.1{MENU} i {#}{3}{0}{3}2{V}/{^}: Select the desired line(s). i {SELECT}3Press {ERASE} while your greeting message is playing.4{■} (EXIT)Playing back the greeting message1{MENU} i {#}{3}{0}{3}2{V}/{^}: Select the desired line(s). i {SELECT}3{■} (EXIT)Listening to messages using the base unitWhen new messages have been recorded, the message indicator on the base unit flashes.Press {6}.LIf new messages have been recorded, the base unit plays back new messages.LIf there are no new messages, the base unit plays back all messages.Playing back messages for the desired line(s)Press {ANSWER SELECT} repeatedly to select the desired line(s), then press {6}.Operating the answering system during playback*1 If pressed within the first 5 seconds of a message, the previous message is played.Calling back (Caller ID subscribers only)If caller information was received for the call, you can call the caller back while listening to a message.Press {SP-PHONE} during playback.LTo edit the number before calling back, press {EDIT} repeatedly until the phone number is shown in the desired format (page 35).LThe unit automatically uses the line you set in line selection mode (page 17) to call back. When the line selection mode is set to “Auto”, the indicated line (c or d) is used for the call. If the indicated line is already being used or you want to select the other line, press {LINE 1} or {LINE 2}.Erasing all messagesErasing all messages for both line 1 and line 21{ERASE}L8 is displayed.2Press {ERASE} again.Erasing all messages for the desired line(s)Press {ANSWER SELECT} repeatedly to select the desired line(s), then press {ERASE} 2 times.[ Base unit[ Base unitKey Operation{^} or {V} Adjust the speaker volume{7}Repeat message*1{8}Skip message{PAUSE}Pause messageTo resume playback, press {6}.{■} (STOP) Stop playbackTo exit the playback mode, press {■} (EXIT).{ERASE}Erase currently playing messageTG938x(e).book  Page 38  Friday, June 5, 2009  9:55 AM
Answering System39For assistance, please visit http://www.panasonic.com/helpListening to messages using the handsetWhen new messages have been recorded, “New message” is displayed.1To play new messages:{MENU} i {#}{3}{2}{3}To play all messages:{MENU} i {#}{3}{2}{4}2When finished, press {OFF}.Note:LTo switch to the receiver, press {C}.Playing back messages for the desired line(s)1{MENU} i {V}/{^}: “Answering device” i {SELECT}2Press {8} repeatedly to select the desired line(s).3{V}/{^}: “Play new msg.” or “Play all msg.” i {SELECT}4When finished, press {OFF}.Operating the answering systemYou can also operate the answering system by pressing dial keys on the handset.To use the following commands:{MENU} i {V}/{^}: “Answering device” i {SELECT} i Press {8} repeatedly to select the desired line(s) if necessary.Calling back (Caller ID subscribers only)If caller information is received for the call, you can call the caller back while listening to a message.1Press {MENU} during playback.2{V}/{^}: “Edit & Call” i {SELECT}LTo edit the number before calling back, press {EDIT} repeatedly until the phone number is shown in the desired format (page 35).3{C}LThe unit automatically uses the line you set in line selection mode (page 17) to call back. When the line selection mode is set to “Auto”, the indicated line (c or d) is used for the call. If the indicated line is already being used or you want to select the other line, press {LINE 1} or {LINE 2}.Erasing all messagesErasing all messages for both line 1 and line 21{MENU} i {#}{3}{2}{5}2{V}/{^}: “Yes” i {SELECT} i {OFF}Erasing all messages for the desired line(s)1{MENU} i {V}/{^}: “Answering device” i {SELECT}Key Operation{^} or {V} Adjust the receiver/speaker volume (during playback){1} or {<}Repeat message (during playback)*1{2} or {>}Skip message (during playback){3}Enter the “Settings” menu{4}Play new messages{5}Play all messages{PAUSE}Pause message*2{9}Stop playback{0}Turn answering system off{*}{4}Erase currently playing message {*}{5}Erase all messages{#}{1}i {8}*3Turn answering system on for line 1 only{#}{2}i {8}*3Turn answering system on for line 2 only{#}{0}i {8}*3Turn answering system on for both line 1 and line 2*1 If pressed within the first 5 seconds of a message, the previous message is played.*2 To resume playback:{V}/{^}: “Playback” i {SELECT}*3 For English voice guidance only:When you press a line selection number ({#}{1}, {#}{2}, or {#}{0}), the selected line(s) is announced, then press {8}.Key OperationTG938x(e).book  Page 39  Friday, June 5, 2009  9:55 AM
Answering System40 For assistance, please visit http://www.panasonic.com/help2Press {8} repeatedly to select the desired line(s).3{V}/{^}: “Erase all” i {SELECT}4{V}/{^}: “Yes” i {SELECT} i {OFF}Remote operationUsing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations.Remote access codeA 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”.Program this setting using either one of the handsets or the base unit.1{MENU} i {#}{3}{0}{6}2Enter the desired 3-digit remote access code. i {SAVE}3Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Using the answering system remotely1Dial your phone number from a touch-tone phone.2After the greeting message starts, enter your remote access code.LThe unit announces the number of new messages.LThe voice guidance announcements are different depending on the voice guidance language setting (page 16).3Follow the voice guidance prompts as necessary or control the unit using remote commands (page 41).4When finished, hang up.Note:LYou can also leave a message just as any outside caller can. After the greeting message starts, press {*} to skip the greeting message and record your message after the beep.Voice guidanceWhen the English voice guidance is selectedDuring remote operation, the unit’s voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order:– Play back all messages– Play back new messages– Record your message– Erase all messages– Record your greeting messageNote:LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.When the Spanish voice guidance is selectedTo start the voice guidance, press {9}. The voice guidance announces the available remote commands (page 41). See the Spanish quick guide for details (page 60).Note:LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.Y Handset / [ Base unitTG938x(e).book  Page 40  Friday, June 5, 2009  9:55 AM
Answering System41For assistance, please visit http://www.panasonic.com/helpRemote commandsYou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.1Select the desired line(s) while you are accessing the answering system if necessary.For line 1: {#}{1}For line 2: {#}{2}For line 1 and line 2: {#}{0}2Press the desired dial keys.*1 If pressed within the first 5 seconds of a message, the previous message is played.*2 For English voice guidance only:To resume operation, enter a remote command within 3 seconds, or the voice guidance starts.*3 For Spanish voice guidance only*4 Unit resets to a pre-recorded greeting message.Turning on the answering system remotelyIf the answering system is turned off, you can turn it on remotely.Important:LThe answering system can be remotely turned on only for the line which you have currently selected in “Turning the answering system on/off”, page 37.1Dial your phone number from a touch-tone phone.2Let the phone ring 15 times.3Enter your remote access code after the beep.LThe greeting message is played back.LYou can either hang up, or enter your remote access code again and begin remote operation (page 40).Note:LIf you want to turn on the answering system for the line which has not been selected in “Turning the answering system on/off”, page 37, enter the desired remote commands, {#}{1}{8}, {#}{2}{8}, or {#}{0}{8} (refer to the column to the left) to turn on and access the other line.Key Operation{1}Repeat message (during playback)*1{2}Skip message (during playback){4}Play new messages{5}Play all messages{6}Play greeting message{#}{1}{7}Record a greeting message for line 1 only{#}{2}{7}Record a greeting message for line 2 only{#}{0}{7}Record a common greeting message for both line 1 and line 2{#}{1}{8}Turn answering system on for line 1 only{#}{2}{8}Turn answering system on for line 2 only{#}{0}{8}Turn answering system on for both line 1 and line 2{9}Stop recordingStop playback*2Start voice guidance*3{0}Turn answering system off{*}{4}Erase currently playing message{*}{5}Erase all messages{*}{6}Erase greeting message (during greeting message playback)*4{*}{#} End remote operation (or hang up)TG938x(e).book  Page 41  Friday, June 5, 2009  9:55 AM
Answering System42 For assistance, please visit http://www.panasonic.com/helpAnswering system settingsNumber of rings before the unit answers a callYou can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”.The default setting is “4rings”.“Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 40), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.Program this setting using either the one of the handsets or base unit.1{MENU} i {#}{2}{1}{1}2{V}/{^}: Select the desired setting. i {SAVE}3Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)For voice mail service subscribersIf you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following:LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 37).LTo use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/telephone company to deactivate your voice mail service.If your service provider/telephone company cannot do this:– Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting.– Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company.Caller’s recording timeYou can change the maximum message recording time allotted to each caller. The default setting is “3min”.Program this setting using either the one of the handsets or base unit.1{MENU} i {#}{3}{0}{5}2{V}/{^}: Select the desired setting. i {SAVE}3Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Turning the call screening on/offYou can set the call screening feature “On” or “Off”. For details, see page 37. The default setting is “On”.1{MENU} i {#}{3}{1}{0}2{V}/{^}: Select the desired setting. i {SAVE}3Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Y Handset / [ Base unitY Handset / [ Base unitY Handset / [ Base unitTG938x(e).book  Page 42  Friday, June 5, 2009  9:55 AM
Voice Mail Service43For assistance, please visit http://www.panasonic.com/helpVoice mail serviceVoice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service.Important:LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 37). For details, see page 42.Voice mail message indicationThe unit lets you know that you have new voice mail messages by showing “VoiceMail:Line1” and/or “VoiceMail:Line2” on the display.To listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number.Note:LIf the handset or base unit still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding {OFF} on the handset until a beep sounds.LIf your voice mail service uses voice mail tones and a message is over 3 minutes long, the unit may not indicate new messages.Voice mail (VM) tone detectionYour service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C} on the handset or press {SP-PHONE} on the base unit, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded.Turn this feature off when:– You do not subscribe to voice mail service.– Your service provider/telephone company does not send voice mail tones.– Your phone is connected to a PBX.If you are not sure which setting is required, contact your service provider/telephone company.Turning VM tone detection on/offThe default setting is “On”.Program this setting using either the one of the handsets or base unit.1{MENU} i {#}{3}{3}{2}2{V}/{^}: Select the desired setting. i {SAVE}3Proceed with the operation for your unit.Handset: {OFF}Base unit: {■} (EXIT)Y Handset / [ Base unitTG938x(e).book  Page 43  Friday, June 5, 2009  9:55 AM
Intercom/Locator44 For assistance, please visit http://www.panasonic.com/helpIntercomIntercom calls can be made:– between the handset and base unit– between handsetsNote:LIf you receive an outside call while talking on the intercom, an interrupt tone will be heard (page 29).– To answer the call with the handset, press {OFF}, then press {C}. You can also answer the call by pressing {LINE 1} or {LINE 2} after hanging up the intercom.– To answer the call with the base unit, press {SP-PHONE} 2 times. You can also answer the call by pressing {LINE 1} or {LINE 2} after hanging up the intercom.LWhen paging unit(s), the paged unit(s) beeps for 1 minute.Making an intercom call1{INTERCOM}2To page the base unit, press {0}.To page another handset, enter its extension number.LTo stop paging, press {OFF}.3When you finish talking, press {OFF}.1Proceed with the desired operation.■When 1 handset is registered:Press {INTERCOM}.■When 2 or more handsets are registered:Press {INTERCOM}.– To page a specific handset, enter the handset number.– To page all handsets, press {0} or wait for a few seconds.LTo stop paging, press {INTERCOM}.2When you finish talking, press {INTERCOM}.Answering an intercom call1Press {C} to answer the page.2When you finish talking, press {OFF}.1Press {INTERCOM} to answer the page.2When you finish talking, press {INTERCOM}.Note for handset and base unit:LThe ringer volume for intercom calls follows the higher volume level of the 2 lines (page 30). Even when the ringer volume for both lines is set to off (page 30), the handset and/or base unit still rings at the low level for intercom calls.Handset locatorYou can locate a misplaced handset by paging it.1Base unit: {LOCATOR}LAll registered handsets beep for 1 minute.2To stop paging:Handset:Press {C}, then press {OFF}.Base unit:Press {LOCATOR}.Note:LEven when the ringer volume for both lines is set to off (page 30), the handset still rings at the low level for paging.Y Handset[ Base unitY Handset[ Base unitTG938x(e).book  Page 44  Friday, June 5, 2009  9:55 AM
Intercom/Locator45For assistance, please visit http://www.panasonic.com/helpTransferring callsOutside calls can be transferred between 2 people.1During an outside call, press {INTERCOM} once to put the call on hold.2To page the base unit, press {0}.To page another handset, enter its extension number.3Wait for the paged party to answer.LIf the paged party does not answer, press {LINE 1} or {LINE 2} that is flashing on the handset to return to the outside call.4{OFF}LThe outside call is being routed to the destination unit.1Proceed with the desired operation.■When 1 handset is registered:During an outside call, press {INTERCOM}.■When 2 or more handsets are registered:During an outside call, press {INTERCOM}.– To page a specific handset, enter the handset number.– To page all handsets, press {0} or wait for a few seconds.2Wait for the paged party to answer.LIf the paged party does not answer, press the flashing {LINE 1} or {LINE 2} to return to the outside call.3Press {INTERCOM}.LThe outside call is being routed to the handset.Answering a transferred callPress {C} to answer the page.Press {SP-PHONE} to answer the page.Note for handset and base unit:LAfter the paging party disconnects, you can talk to the outside caller.Conference calls3 people can establish a conference call.Conference call with 2 outside callsWhile you are talking with an outside caller, you can make or answer a 2nd call on the other line, and then combine the calls to establish a conference call.1During an outside call, press {HOLD} 2 times.2To answer a 2nd call, press {LINE 1} or {LINE 2}.To make a 2nd call, press {LINE 1} or {LINE 2}, then dial the phone number.3When the 2nd call is connected, press {MENU}. i {V}/{^}: “Conference” i {SELECT}LThe 2 calls are combined.LTo hang up only one line, press {LINE 1} or {LINE 2} for the party with which you want to continue talking.LTo put both lines on hold, press {HOLD}. To talk with only one caller, press {LINE 1} or {LINE 2} for the party with which you want to continue talking. To resume both lines, press {CONF}.1During an outside call, press {HOLD}.2To answer a 2nd call, press {LINE 1} or {LINE 2}.To make a 2nd call, press {LINE 1} or {LINE 2}, then dial the phone number.3When the 2nd call is connected, press {MENU}. i {V}/{^}: “Conference” i {SELECT}LThe 2 calls are combined.LTo hang up only one line, press {LINE 1} or {LINE 2} for the party with which you want to continue talking.LTo put both lines on hold, press {HOLD}. To talk with only one caller, press {LINE 1} or {LINE 2} for the party with which you want to continue talking. To resume both lines, press {CONF}.Y Handset[ Base unitY Handset[ Base unitY Handset[ Base unitTG938x(e).book  Page 45  Friday, June 5, 2009  9:55 AM
Intercom/Locator46 For assistance, please visit http://www.panasonic.com/helpConference call with an outside call and an intercom callWhile you are talking with an outside caller, one more extension can join the conversation and establish a conference call.1During an outside call, press {INTERCOM} once to put the call on hold.2To page the base unit, press {0}.To page a specific handset, enter the handset number.3When the paged party answers, press {CONF}.LThe 2 calls are combined.LTo leave the conference, press {OFF}. The other 2 parties can continue the conversation.1Proceed with the desired operation.■When 1 handset is registered:During an outside call, press {INTERCOM}.■When 2 or more handsets are registered:During an outside call, press {INTERCOM}.– To page a specific handset, enter the handset number.– To page all handsets, press {0} or wait for a few seconds.2When the paged party answers, press {CONF}.LThe 2 calls are combined.LTo leave the conference, press {SP-PHONE}. The other 2 parties can continue the conversation.Note for the handset and base unit:LThe outside call can be put on hold by pressing {HOLD}. Only the person who placed the call on hold can resume the full conference by pressing {CONF}.Y Handset[ Base unitTG938x(e).book  Page 46  Friday, June 5, 2009  9:55 AM
Using Bluetooth devices47For assistance, please visit http://www.panasonic.com/helpUsing Bluetooth devicesThe base unit is Bluetooth wireless technology compatible.By using with other Bluetooth devices such as a cellular phone and headset, the following features are available:– Copying phonebook entries from your cellular phone to the base unit (page 47)– Having a hands-free conversation by registering a Bluetooth headset to the base unit (page 48)Important:LYour cellular phone and headset must be Bluetooth wireless technology compatible.Copying phonebook entries from a Bluetooth cellular phone to the base unit (phonebook transfer)You can copy phonebook entries from your cellular phone to the base unit.Once you have copied phonebook entries to the base unit, you can copy those entries to the handset (page 24).Important:LIf a copied entry has 2 or more phone numbers, each phone number (6 max.) is stored as a separate entry but with the same name in the phonebook.LIf a phonebook entry in your cellular phone includes additional data such as a picture, that entry may fail to copy to the base unit.1Base unit:{MENU} i {#}{6}{1}{8}L“Please transfer phonebook data from cell phone.” is displayed.2Your cellular phone:Follow the instructions of your cellular phone to copy phonebook entries. (You need to search for and select the base unit on your cellular phone.)LThe base unit’s PIN may be required (default: “0000”).LThe entries being copied are displayed on the base unit.LWhen entries have been copied, “Completed” is displayed on the base unit. LYou can continue copying other entries if necessary. (depending on your cellular phone)3Base unit:{■} (EXIT)Note:LSome copied entries may have characters which do not exist in the character table (page 22). These characters can be displayed but cannot be entered when editing an entry.LThe unit does not support some characters. If a copied entry includes those characters, they are replaced with “;”.Changing the base unit’s PIN (Personal Identification Number)For security, the base unit’s PIN must be entered when copying phonebook entries from a cellular phone to the base unit. The default setting is “0000”.Important:LIf you change the PIN, please make a note of the new PIN. The unit does not reveal the PIN to you. If you forget the PIN, see page 57.1{MENU} i {#}{6}{1}{9}LIf you set the PIN for the first time, go to step 3.2Enter the current 4-digit PIN.3Enter the new 4-digit PIN. i {OK}4Enter the new 4-digit PIN again. i {OK}5{■} (EXIT)[ Base unitTG938x(e).book  Page 47  Friday, June 5, 2009  9:55 AM
Using Bluetooth devices48 For assistance, please visit http://www.panasonic.com/helpUsing a Bluetooth wireless headset (optional)By registering a Bluetooth headset to the base unit, you can have a hands-free conversation wirelessly.Important:LUp to 2 headsets can be registered to the base unit. However, only 1 Bluetooth headset can be used at a time.LFor best performance, we recommend using a Bluetooth headset within 1 m (3.3 feet) of the base unit. A headset can communicate with the base unit within a range of approximately 10 m (33 feet).Registering a headset1Your headset:Set your headset to registration mode.LRefer to your headset operating instructions.2Base unit:{MENU} i {#}{6}{2}{3} i {V}/{^}: “Add new device” i {SELECT}3Base unit:Enter your headset PIN.LTypically, default PIN is “0000”. Refer to your headset operating instructions.4Base unit:{OK}LWhen registration is complete, ] is displayed. You are ready to use the headset.Note:LWhen you register a 2nd headset, the 1st registered headset is disconnected from the base unit. To use the 1st registered headset, change the headset connection. See “Changing the headset connection (when 2 headsets are registered)”, page 48.Reconnecting a headsetIf ] is not displayed even when the headset is turned on, the headset has been disconnected from the base unit. Reconnect the headset.Important:LMake sure that the headset is turned on.1{MENU} i {#}{6}{2}{3}2{V}/{^}: Select the headset indicated by “Q”. i {MENU}3{V}/{^}: “Connect” i {SELECT}L] is displayed.4{■} (EXIT)Disconnecting a headset from the base unit (when using a headset with another Bluetooth device)To use your headset with another Bluetooth device such as a cellular phone, you may need to disconnect the headset from the base unit.1{MENU} i {#}{6}{2}{3}2{V}/{^}: Select the headset indicated by “Q”. i {MENU}3{V}/{^}: “Disconnect” i {SELECT}L] disappears from the display.4{■} (EXIT)Changing the headset connection (when 2 headsets are registered)Only 1 headset can be used at a time. If the headset you want to use is not connected to the base unit, change the connection to that headset.Important:LMake sure that the headset is turned on.1{MENU} i {#}{6}{2}{3}2{V}/{^}: Select the desired headset. i {SELECT}LThe selected headset is indicated by “Q”.L] is displayed.3{■} (EXIT)[ Base unit[ Base unit[ Base unitTG938x(e).book  Page 48  Friday, June 5, 2009  9:55 AM
Using Bluetooth devices49For assistance, please visit http://www.panasonic.com/helpDeregistering a headsetIf you want to cancel your headset, you can deregister the headset from the base unit.1{MENU} i {#}{6}{2}{3}2{V}/{^}: Select the headset you want to cancel. i {MENU}3{V}/{^}: “Deregistration” i {SELECT}4{V}/{^}: “Yes” i {SELECT}LAfter the headset is deregistered, the base unit beeps and “Add new device” is displayed.5{■} (EXIT)Operating a Bluetooth wireless headsetMaking callsAfter dialing the phone number using the base unit, you can operate the call with your headset.Refer to your headset operating instructions for further details.Answering callsRefer to your headset operating instructions for further details.Switching a call between the headset and base unit speakerphoneTo switch to the base unit speakerphone, press {s}.To return to the headset, press {W}.Adjusting the headset receiver volumePress {^} or {V} repeatedly while talking on the headset.LTo adjust the volume using the headset, refer to your headset operating instructions.Listening to messages recorded on the base unit answering systemYou can listen to messages with your headset.1Press {6} to play back.2Press {W} to switch from the base unit to the headset.[ Base unit[ Base unit[ Base unit[ Base unitTG938x(e).book  Page 49  Friday, June 5, 2009  9:55 AM
Useful Information50 For assistance, please visit http://www.panasonic.com/helpWall mountingBase unit1Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.2Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B).3Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit.4Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.HookAC adaptor cordAB2121TG938x(e).book  Page 50  Friday, June 5, 2009  9:55 AM
Useful Information51For assistance, please visit http://www.panasonic.com/help5Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4 inch phone plate), then slide the unit down to secure it. Connect the AC adaptor to power outlet (page 9).LThere are 2 common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed.To remove the wall mounting adaptorWhile pushing down the release levers (A), remove the adaptor (B).Charger1Drive the screws (not supplied) into the wall.2Mount the charger (A), then slide it down (B) and to the right (C) until it is secure.Belt clip83 mm (31/4 inches)or102 mm (4 inches)(120 V AC, 60 Hz)83 mm(3 1/4 inches) 102 mm(4 inches)AC adaptor cord2211■ To attach ■ To removeAAB25.4 mm(1 inch)Screws(120 V AC, 60 Hz)ABCTG938x(e).book  Page 51  Friday, June 5, 2009  9:55 AM
Useful Information52 For assistance, please visit http://www.panasonic.com/helpError messagesIf the unit detects a problem, one of the following messages is shown on the display.Display message Cause/solutionBusy LThe called unit is in use.LOther units are in use and the system is busy. Try again later.LPrivacy mode is on for the call you tried to join (page 21).LThe handset you are using is too far from the base unit. Move closer and try again.LThe handset’s registration may have been canceled. Re-register the handset (page 33).Check tel line 1Check tel line 2LThe supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 10).LIf you use the unit as a single-line telephone only, erase the message as follows:To erase “Check tel line 1”, press {MENU}. i{#}{1}{8}{9}To erase “Check tel line 2”, press {MENU}. i{#}{1}{9}{0}When a power failure occurs, the message is displayed again. Erase again as above.Couldn’t connectConfirm headsetis on then retryLThe headset has lost connection with the base unit. Confirm that your headset is turned on.LThe headset is too far from the base unit. Move closer to the base unit.Error!! LThe handset’s registration has failed. Move the base unit and handset away from all electrical appliances and try again.LRecording was too short. Try again.Failed LPhonebook copy failed (page 24). Confirm the other unit (the receiver) is in standby mode and try again.Incomplete LPhonebook copy is incomplete. The receiver’s phonebook memory is full. Erase the unnecessary phonebook entries (page 24) from the other unit (the receiver) and try again.Memory full LThe phonebook memory is full. Erase unnecessary entries (page 24).LMessage memory is full. Erase unnecessary messages (page 38, 39).Messages full LMessage memory is full. Erase unnecessary messages (page 38, 39).No link to base.Reconnect AC adaptor.LThe handset has lost communication with the base unit. Move closer to the base unit and try again.LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset’s registration may have been canceled. Re-register the handset (page 33).TG938x(e).book  Page 52  Friday, June 5, 2009  9:55 AM
Useful Information53For assistance, please visit http://www.panasonic.com/helpTroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.General useUse rechargeable battery. LA wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 6.You must first subscribe to Caller ID.LYou must subscribe to Caller ID service. Once you receive caller information after subscribing to Caller ID service, this message will not be displayed. Problem Cause/solutionThe unit does not work. LMake sure the batteries are installed correctly (page 12).LFully charge the batteries (page 12).LCheck the connections (page 9).LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset has not been registered to the base unit. Register the handset (page 33).I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.LIf you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.LDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.Display message Cause/solutionTG938x(e).book  Page 53  Friday, June 5, 2009  9:55 AM
Useful Information54 For assistance, please visit http://www.panasonic.com/helpProgrammable settingsBattery rechargeMaking/answering calls, intercomProblem Cause/solutionThe display is in a language I cannot read.LChange the display language (page 16).While programming, the unit starts to ring.LA call is being received. Answer the call and start again after hanging up.I cannot register a handset to a base unit.LThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 33).LPlace the handset and the base unit away from other electrical appliances.Problem Cause/solutionThe handset beeps and/or 3 flashes.LBattery charge is low. Fully charge the batteries (page 12).I fully charged the batteries, but 3 still flashes or 4 is displayed.LClean the charge contacts and charge again (page 12).LIt is time to replace the batteries (page 12).I fully charged the batteries, but the operating time seems to be shorter.LClean the battery ends (S, T) and the charge contacts with a dry cloth and charge again.Problem Cause/solutionw is flashing. LThe handset is too far from the base unit. Move closer.LThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.LYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.LThe handset is not registered to the base unit. Register it (page 33).Noise is heard, sound cuts in and out.LYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.LIf you are using the handset and base unit near a cellular phone, move the cellular phone at least 0.6 m (2 feet) away from them to prevent electrical interference.LMove closer to the base unit.LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.The handset and/or base unit does not ring.LThe ringer volume is turned off. Adjust the ringer volume (page 19).LNight mode is turned on. Turn it off (page 32).TG938x(e).book  Page 54  Friday, June 5, 2009  9:55 AM
Useful Information55For assistance, please visit http://www.panasonic.com/helpCaller IDI cannot make a call. LThe dialing mode may be set incorrectly. Change the setting (page 16).LThe handset is too far from the base unit. Move closer and try again.I cannot make long distance calls. LMake sure that you have long distance service.Problem Cause/solutionCaller information is not displayed.LYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.LIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.LThe name display service may not be available in some areas. Contact your service provider/telephone company for details.LOther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.Caller information is displayed late.LDepending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later.LMove closer to the base unit.The caller list/incoming phone numbers are not edited automatically.LThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 35).LYou need to call back the edited number to activate Caller ID number auto edit.I cannot dial the phone number edited in the caller list.LThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 35).Time on the unit has shifted. LIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 30).The 2nd caller’s information is not displayed during an outside call.LIn order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).Problem Cause/solutionTG938x(e).book  Page 55  Friday, June 5, 2009  9:55 AM
Useful Information56 For assistance, please visit http://www.panasonic.com/helpAnswering systemUsing Bluetooth devicesProblem Cause/solutionThe unit does not record new messages.LThe answering system is not turned on for the line you wish to record messages from. Select the desired line or both lines, then turn the answering system on (page 37).LThe message memory is full. Erase unnecessary messages (page 38).LThe answering system is activated for both lines, and the 1st caller is leaving a voice message. The 2nd caller cannot leave a message, but the caller information will be stored (page 34).LIf you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 42).I cannot operate the answering system.LSomeone is using the unit. Wait for the other user to finish.LA caller is leaving a message. Wait for the caller to finish.LThe handset is too far from the base unit. Move closer.I cannot operate the answering system remotely.LYou are entering the wrong remote access code. If you forgot the remote access code, store a new remote access code (page 40).LPress each key firmly.LThe answering system is turned off. Turn it on (page 41).LYou are using a rotary/pulse telephone. Try again using a touch-tone phone.While recording a greeting message or listening to messages, the unit rings and recording stops.LA call is being received. Answer the call and try again later.Problem Cause/solutionI cannot copy phonebook entries from my cellular phone.LConfirm that your cellular phone supports Bluetooth wireless technology.LConfirm that your cellular phone supports the Object Push Profile (OPP) specification.LIf your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone.LTurn your cellular phone off, then turn it on and try again.I cannot have a conversation using the headset.LYour Bluetooth headset is not registered. Register it (page 48).LTurn your headset off, then turn it on and try again.Noise is heard during a call on the headset.LA Bluetooth headset can communicate with the base unit within a range of approximately 10 m (33 feet). The connection may be subject to interference from obstructions such as walls or electronic devices. Move closer to the base unit.TG938x(e).book  Page 56  Friday, June 5, 2009  9:55 AM
Useful Information57For assistance, please visit http://www.panasonic.com/helpLiquid damageCaution:LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.I cannot connect my headset to the base unit.LConfirm that your headset is turned on.LOnly 1 headset can be connected at a time. Change the connection to your headset (page 48).LIf your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit.Some headset enhanced features are not available.LThe base unit does not support enhanced features such as Last number redial or Call reject.An error tone is heard when I try to program the Bluetooth feature.LThe bluetooth feature cannot be accessed immediately after connecting the AC adaptor to the base unit. Wait a few seconds and try again.LThe headset has not connected to the base unit yet even though you performed the connecting procedure setting. Wait a few seconds and try again.“Add new device” is not displayed on the base unit when I try to register a headset.L2 headsets have already been registered to the base unit. To register another headset, deregister an unwanted headset using the base unit (page 49).I cannot remember the base unit’s PIN.LUse the base unit to change your PIN as follows.1{MENU} i {#}{6}{1}{9}2{*}{7}{0}{0}{0}3Enter the new 4-digit PIN. i {OK}4Enter the new 4-digit PIN again. i {OK} i {■} (EXIT)Problem Cause/solutionLiquid or other form of moisture has entered the handset/base unit.LDisconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.Problem Cause/solutionTG938x(e).book  Page 57  Friday, June 5, 2009  9:55 AM
Useful Information58 For assistance, please visit http://www.panasonic.com/helpFCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No.............(found on the bottom of the unit)L Ringer Equivalence No. (REN).......0.1BA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off-peak hours, such as early morning or late evenings.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipment generates, uses, and can radiate radio  TG938x(e).book  Page 58  Friday, June 5, 2009  9:55 AM
Useful Information59For assistance, please visit http://www.panasonic.com/helpfrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If  interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.FCC RF Exposure Warning:L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in conjunction with any other antenna or transmitter.L The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided.NoticeL FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants.TCompatible withHearing Aid T-CoilTIA-1083TG938x(e).book  Page 59  Friday, June 5, 2009  9:55 AM
Guía Rápida Española60 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)Guía Rápida EspañolaInstalaciónSi está suscrito a un servicio de DSL/ADSL, añada un filtro de DSL/ADSL a la línea telefónica entre la unidad base y la toma de la línea telefónica. Consulte las instrucciones de operación para ver las conexiones.Cómo conectar el adaptador para corrienteL Use sólo el adaptador de corriente Panasonic PQLV219 incluido.(120 V CA, 60 Hz)GanchoOprima firmemente el contacto.Unidad baseUnidad baseCorrectoIncorrectoCómo conectar el cable de la línea telefónicaN Para conectarlo a una toma telefónica para 2 líneasN Para conectarlo a 2 tomas telefónicas de una sola líneaEnchufe “VERDE”Cable de 4 alambresA la toma telefónica de 2 líneas (RJ14C) Cable de 4 alambresLínea 2Línea 1Cable de 2 alambresA las tomas telefónicas de una sola línea (RJ11C) Enchufe “VERDE”Enchufe “transparente”“Clic”UTILICE SÓLO un cable telefónico de 4 alambres.“Clic”TG938x(e).book  Page 60  Friday, June 5, 2009  9:55 AM
Guía Rápida Española61Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)InstalaciónCARGUE APROXIMADAMENTE DURANTE 7 HORASAuricularCargadorContestador de llamadas (Unidad base)Cómo usar la unidad sólo como teléfono de una sola línea(120 V CA,  60 Hz)L Use sólo el adaptador de corriente Panasonic PQLV219 incluido.SÓLO baterías Ni-MH recargablesL UTILICE SÓLO baterías de Ni-MH tamaño AAA (R03).L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.L Compruebe que las polaridades son las correctas (S, T).Selección de la(s) línea(s) deseada(s) y encendido del sistema1 Oprima repetidamente {ANSWER SELECT} para seleccionar la(s) línea(s)    para recibir llamadas usando el contestador de llamadas. LLa unidad base muestra la(s) línea(s) seleccionada(s)       (         ,        , o 8).2 Oprima {ANSWER ON}.LEl indicador de ANSWER ON se ilumina.Cómo grabar su propio mensaje de bienvenida (opcional)Nota: Si utiliza un mensaje de bienvenida pregrabado, no es necesario que grabe su propio mensaje de bienvenida.Conecte el cable de la línea telefónica a LINE (LÍNEA) 1/2.Auricular/Unidad base:Programe esta función usando cualquiera de los auriculareso la unidad base.LPara usar sólo la línea 1: {MENU} i {#}{2}{5}{0} i   {V}/{^}: “Línea 1” i {GUARD.} i {OFF}/{}LPara borrar el mensaje “Rev. Línea tel 2”:     {MENU} i {#}{1}{9}{0}1 {MENU} i {#}{3}{0}{2} i {V}/{^}: Seleccione la(s) línea(s) deseada(s). i {SELEC.}  2 Después de que la unidad emita un pitido, hable con claridad a una distancia aproximada de 20 cm del MIC.3 Oprima {ALTO} (tecla de función) para detener la grabación. i {}{ANSWER SELECT}Indicador de ANSWER ON{ANSWER ON}INEUse el cable de la línea telefónica con el enchufe “Transparent” (cable de 2 alambres).Confirme que aparezca “Cargando”.■■TG938x(e).book  Page 61  Friday, June 5, 2009  9:55 AM
Guía Rápida Española62 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)Sugerencias de operaciónTecla navegadora/Tecla de volumen (?, VOL.)NNavegación por listas o elementos Al oprimir esta tecla ({^} o {V}) repetidamente, puede navegar (hacia arriba o hacia abajo) por diversas listas o elementos. NCómo ajustar el volumen Al oprimir esta tecla ({^} o {V}) repetidamente, puede ajustar el volumen (hacia arriba o hacia abajo) del receptor o el altavoz mientras habla.NCómo mover el cursor Auricular: {^}, {V}, {<} o {>}Unidad base: {^}, {V}, {7} o {8}Al oprimir las teclas anteriores repetidamente, puede mover el cursor para editar un número o un nombre.NCómo repetir u omitir los mensajesAuricular: {<} o {>}Unidad base: {7} o {8}Al oprimir las teclas anteriores, puede repetir u omitir los mensajes durante la reproducción.Teclas de funciónCada unidad incluye 3 teclas de función. Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla.{C}, {MENU}, {LLAMADA} y otras funciones adicionales se asignan a las teclas de función. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación.AuricularUnidad baseIndicador de mensaje/botón {>} (Reproducir) en la unidad baseCuando se graban mensajes nuevos, el indicador de mensajes parpadea. Para escuchar los mensajes, oprima {>}.Cambio de idiomas (Auricular/Unidad base) (predeterminado: inglés)Idioma de la pantalla1{MENU} i {#}{1}{1}{0}2{V}/{^}: “Español” i {GUARD.}3Continúe operando su unidad.Auricular: {OFF}Unidad base: {}7 8Auricular Unidad base{V}{^}{<}{>}LINEA1 LINEA2LLAMADAUnidad baseIndicador de mensaje/       botón (Reproducir){>}■TG938x(e).book  Page 62  Friday, June 5, 2009  9:55 AM
Guía Rápida Española63Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)Idioma de la guía de vozPrograme esta función usando cualquiera de los auriculares o la unidad base.1{MENU} i {#}{1}{1}{2}2{V}/{^}: Seleccione la configuración deseada. i {GUARD.}3Continúe operando su unidad.Auricular: {OFF}Unidad base: {}Fecha y hora (Auricular/Unidad base)Programe esta función usando cualquiera de los auriculares o la unidad base.1{MENU} i {#}{1}{0}{1}2Introduzca el día, mes y año actuales.3Introduzca la hora y minuto actuales (formato de reloj de 24 horas). i {GUARD.}4Continúe operando su unidad.Auricular: {OFF}Unidad base: {}Operaciones básicasDirectorio telefónico (Auricular/Unidad base)Para añadir entradas1Continúe operando su unidad.Auricular: {MENU} i {#}{2}{8}{0}Unidad base: {C}2{AÑADIR} i Introduzca el nombre de la persona (máx. 16 caracteres). i {OK}3Introduzca el número telefónico de la persona (máx. 24 dígitos). i {OK}4{V}/{^}: Seleccione el grupo deseado. i {SELEC.} 2 veces 5Continúe operando su unidad.Auricular: {OFF}Unidad base: {}LPara introducir un nombre, consulte la tabla de caracteres en las instrucciones de operación.Para hacer llamadas1Continúe operando su unidad.Auricular: {MENU} i {#}{2}{8}{0}Unidad base: {C}2{V}/{^}: Seleccione la entrada deseada.3Continúe operando su unidad.Auricular: {C}Unidad base: {SP-PHONE}Cambio de idiomas (Auricular/Unidad base) (predeterminado: inglés)■■■TG938x(e).book  Page 63  Friday, June 5, 2009  9:55 AM
Guía Rápida Española64 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)Contestador de llamadas (Operación remota)Puede usar un teléfono de tonos para llamar a su número telefónico desde un teléfono externo y obtener acceso a la unidad para escuchar los mensajes o cambiar la configuración del sistema contestador de llamadas. Cambie el idioma de la guía de voz (page 4) a “Español” antes de operar la configuración.1Marque su número telefónico desde un teléfono de tonos.2Después de que comience el mensaje de bienvenida, introduzca su código de acceso remoto. (El código de acceso remoto predeterminado es “111”.)3Controle la unidad utilizando los comandos remotos.LOprima {9} para iniciar la guía de voz.4Cuando termine, cuelgue el teléfono.Comandos remotos1Seleccione las líneas que desee mientras accede al contestador de llamadas de ser necesario.Para la línea 1: {#}{1}Para la línea 2: {#}{2}Para la línea 1 y la línea 2: {#}{0}2Oprima las teclas de marcación deseadas.Tecla Comando remoto{1}Repetir mensaje (durante la reproducción){2}Avanzar al siguiente mensaje (durante la reproducción){4}Reproducir mensajes nuevos{5}Reproducir todos los mensajes{6}Reproduzca el mensaje de saludo{#}{1}{7}Grabar un mensaje de bienvenida sólo para la línea 1{#}{2}{7}Grabar un mensaje de bienvenida sólo para la línea 2{#}{0}{7}Grabar un mensaje de bienvenida común para la línea 1 y la línea 2{#}{1}{8}Encender el contestador de llamadas sólo para la línea 1{#}{2}{8}Encender el contestador de llamadas sólo para la línea 2{#}{0}{8}Encender el contestador de llamadas para la línea 1 y la línea 2{9}Iniciar la guía de voz (se detiene la reproducción)/Detener la grabación{0}Apagar el sistema contestador{*}{4}Borrar el mensaje que se está reproduciendo{*}{5}Borrar todos los mensajes{*}{6}Borre el mensaje de saludo (mientras lo reproduce){*}{#}Finalice la operación remota (o cuelgue)Para grabar su propio mensaje (Mensaje marcador)1Después de escuchar el último mensaje, escuchará una serie de pitidos. Después de 10 segundos, sonarán 3 pitidos más.2Grabe su mensaje.3Cuando termine, cuelgue el teléfono.LTambién puede dejar un mensaje después de borrar todos los mensajes. Después del pitido largo, la unidad anunciará “No tiene mensajes”. Después de 10 segundos, sonarán 3 pitidos más. Entonces podrá grabar su mensaje.LNo puede introducir los comandos remotos mientras esté grabando su mensaje o después de hacerlo.Operaciones básicasTG938x(e).book  Page 64  Friday, June 5, 2009  9:55 AM
Guía Rápida Española65Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)Cómo usar dispositivos Bluetooth® (sólo la unidad base)Copiado de entradas del directorio telefónico desde un teléfono celular con Bluetooth (transferencia del directorio telefónico)Puede copiar entradas del directorio telefónico desde su teléfono celular a la unidad base. Una vez que haya copiado las entradas del directorio telefónico a la unidad base, puede copiarlas al auricular.Copiado de entradas del directorio telefónico desde un teléfono celular con Bluetooth a la unidad base1Unidad base: {MENU} i {#}{6}{1}{8}L“Transfiera datos de directorio del celular” aparece.2Su teléfono celular:Siga las instrucciones de su teléfono celular para copiar las entradas del directorio telefónico. (Necesita buscar y seleccionar la unidad base en su teléfono celular.)LEs posible que requiera el NIP de la unidad base (configuración predeterminada: “0000”).LCuando haya copiado las entradas, aparecerá “Completa” en la unidad base.3Unidad base: {}Copiado de entradas del directorio telefónico de la unidad base al auricularUnidad base: 1{C} i {MENU}2{V}/{^}: “Cop. todo a Aur.” i {SELEC.}3Introduzca el número del auricular al que desea copiar.LCuando se hayan copiado todas las entradas, aparecerá “Completa”.4{}LTambién puede copiar una o múltiples entradas al seleccionarlas desde el directorio telefónico. Consulte las instrucciones de operación para obtener más detalles.Cómo usar un audífono Bluetooth (opcional)Al registrar un audífono Bluetooth en la unidad base, podrá tener conversaciones inalámbricas a manos libres.Para registrar un audífono1Su audífono:Configure su audífono en modo de registro.LConsulte las instrucciones de operación de su audífono.2Unidad base:{MENU} i {#}{6}{2}{3} i {V}/{^}: “Agr. Disp. Nvo.” i {SELEC.}3Unidad base:Introduzca el NIP de su audífono.LPor lo general, el NIP predeterminado es “0000”. Consulte las instrucciones de operación de su audífono.4Unidad base: {OK}LCuando complete el registro, aparecerá ]. Ahora ya está listo para usar el auricular.Registro■■TG938x(e).book  Page 65  Friday, June 5, 2009  9:55 AM
Guía Rápida Española66 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)Marcas registradasLLa marca denominativa y los logotipos de Bluetooth® son propiedad de Bluetooth SIG, Inc. y cualquier uso de dichas marcas por parte de Panasonic Corporation se hace bajo licencia. Otras marcas comerciales y marcas denominativas pertenecen a sus respectivos propietarios.Cómo usar un audífono Bluetooth (opcional)Cómo operar un audífono inalámbrico BluetoothNPara hacer llamadasDespués de marcar el número telefónico usando la unidad base, puede operar la llamada con su auricular. Consulte las instrucciones de operación de su audífono para obtener más detalles.NPara contestar llamadasConsulte las instrucciones de operación de su audífono para obtener más detalles.NCómo cambiar la llamada entre el audífono y el altavoz de la unidad basePara cambiar al altavoz de la unidad base, oprima {s}.Para volver al audífono, oprima {W}.NAjuste del volumen del receptorOprima repetidamente {^} o {V} mientras habla por el audífono.LPara ajustar el volumen usando el audífono, consulte las instrucciones de operación del mismo.Solución rápida de problemasCómo usar dispositivos Bluetooth® (sólo la unidad base)“S/enlace a base.  Reconecte adaptador AC.”El auricular muestra:Coloque el auricular en la unidad base, y después verifique si aparece “Cargando”.“Cargando” no aparece. “Cargando”  aparece.Desconecte y después conecte correctamente el adaptador de corriente a la unidad base y a la toma de corriente alterna.Desconecte el adaptador de corriente de la unidad base, saque la batería del auricular, y después conecte el adaptador para corriente e inserte de nuevo la batería en el auricular. Trate de registrar de nuevo el auricular.Levante el auricular, y después inténtelo de nuevo. Si el auricular sigue mostrando el mismo mensaje, trate de registrar de nuevo el auricular.“Cargando” aún no aparece.El nuevo registro falló.El nuevo registro falló.“Cargando” aparece ahora. Es posible que su teléfono requiera servicio.Visite nuestro sitio web para obtener más información acerca de la resolución de problemas: http://www.panasonic.com/help (Sólo en inglés).TG938x(e).book  Page 66  Friday, June 5, 2009  9:55 AM
Guía Rápida Española67Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)Cómo registrar un auricular a la unidad baseEl auricular y la unidad base que se suministran ya han sido registrados. Si por alguna razón el auricular no está registrado en la unidad base, regístrelo.{MENU} i {#}{1}{3}{0}Oprima y mantenga oprimido {LOCATOR} durante 5 segundos hasta que suene el tono de registro.LEl siguiente paso debe completarse en un máximo de 90 segundos.Oprima {OK}, y después espere a que se emita un pitido largo.Para obtener más información acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (sólo en inglés)AuricularLINEA1 LINEA2MENU{MENU}Unidad base{LOCATOR}AuricularOKATRASOprima LOCATORen la base por5seg después OK{OK}TG938x(e).book  Page 67  Friday, June 5, 2009  9:55 AM
Appendix68 For assistance, please visit http://www.panasonic.com/helpCustomer servicesCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/helpor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic Service and Technology Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)Accessory Purchases (United States and Puerto Rico)TG938x(e).book  Page 68  Friday, June 5, 2009  9:55 AM
Appendix69For assistance, please visit http://www.panasonic.com/helpWarranty (For United States and Puerto Rico)PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or  (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.     Parts    Labor     One (1) Year    One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to:   PSTC (Panasonic) Exchange Center,   4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503panacare@us.panasonic.comWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.Panasonic Telephone Products Limited WarrantyShip-In ServiceIF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE  CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.✄TG938x(e).book  Page 69  Friday, June 5, 2009  9:55 AM
Appendix70 For assistance, please visit http://www.panasonic.com/helpLimited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.L Carefully pack your unit, preferably in the original carton.L Attach a letter, detailing the symptom.L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.L Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover     or to executive or regional sales offices. These locations do not repair consumer products.When you ship the productTG938x(e).book  Page 70  Friday, June 5, 2009  9:55 AM
Index71IndexA  Additional handset: 33Alarm: 32Answering callsBase unit: 19Handset: 18Answering systemCall screening: 37Erasing messages: 38, 39, 41Listening to messages: 38, 39, 40Number of rings: 42Recording time: 42Remote access code: 40Remote operation: 40Ring count: 42Toll saver: 42Turning on/off: 37, 41B  Battery: 12Belt clip: 51Bluetooth wireless technologyCellular phonebook: 47Headset: 48C  Caller ID number auto edit: 35Caller ID service: 34Caller list: 34Call privacy: 21Call share: 20Call waiting: 20Call Waiting Caller ID: 20Chain dial: 24Check tel line 1: 52Check tel line 2: 10, 52CID (Caller ID): 34Conference calls: 45Customer support: 29D  Date and time: 16Dialing mode: 16Direct commands: 29DisplayContrast: 29Language: 16E  Error messages: 52F  Flash: 20, 30G  Greeting message: 37Group ringer tone: 34H  HandsetDeregistration: 33Locator: 44Registration: 33Hold: 20I  Intercom: 44Interrupt tone: 29K  Key tone: 29L  Line mode: 30Line selection mode: 17M  Making callsBase unit: 18Handset: 18Menu icons: 15Missed calls: 34Mute: 20N  Night mode: 32P  Pause: 18Phonebook: 22Phonebook copy: 24, 47Power failure: 9R  Redialing: 18Ringer tone: 30Rotary/pulse service: 20S  SP-PHONE (Speakerphone): 18T  Temporary tone dialing: 20Time adjustment: 30Troubleshooting: 53TTY: 68V  VM (Voice mail): 43Voice guidance language: 16Voice mail: 42, 43VolumeReceiver: 18Ringer (Base unit): 19, 30Ringer (Handset): 19, 30Speaker: 18W  Wall mounting: 50TG938x(e).book  Page 71  Friday, June 5, 2009  9:55 AM
PNQX2118ZA     CM0609SH0For your future referenceWe recommend keeping a record of the following information to assist with any repair under warranty.Copyright:This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.© Panasonic Communications Co., Ltd. 2009Serial No. Date of purchase(found on the bottom of the base unit)Name and address of dealerIf your product is not working properly. . .1. Read these Operating Instructions2. Visit our website: http://www.panasonic.com/helpL FAQs and troubleshooting hints are available.3. Contact us via the web at: http://www.panasonic.com/contactinfo4. Call us at: 1-800-211-PANA (1-800-211-7262) L  Monday - Friday 9:00am - 9:00pm (EST),Saturday/Sunday 10:00am - 7:00pm (EST)To order replacement batteries, call 1-800-332-5368 or visit http://www.panasonic.com/batterystore IMPORTANT!Attach your purchase receipt here.One Panasonic Way, Secaucus, New Jersey 07094Printed in MalaysiaTG938x(e).book  Page 72  Friday, June 5, 2009  9:55 AM

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