Panasonic of North America 96NKX-TG9381 Cordless Telephone UPCS Base Station With Bluetooth Transceiver User Manual
Panasonic Corporation of North America Cordless Telephone UPCS Base Station With Bluetooth Transceiver
User Manual
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.
Please read these operating instructions before using the unit and save them for future
reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
Charge the batteries for about 7 hours before initial use.
Consulte “Guía Rápida Española”, página 60.
Operating Instructions
Model shown is KX-TG9381.
Expandable Digital Cordless
Answering System
Model No.
KX-TG9381
with 2 Handsets
Model No.
KX-TG9382
TG938x(e).book Page 1 Friday, June 5, 2009 9:55 AM
Table of Contents
2
Introduction
Model composition . . . . . . . . . . . . . . . . . . . . . . . 3
Accessory information. . . . . . . . . . . . . . . . . . . . . 3
System capabilities . . . . . . . . . . . . . . . . . . . . . . . 5
Important Information
For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . . . . . . . . . 7
For best performance . . . . . . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Other information . . . . . . . . . . . . . . . . . . . . . . . . 8
Getting started
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Battery installation. . . . . . . . . . . . . . . . . . . . . . . 12
Battery charge. . . . . . . . . . . . . . . . . . . . . . . . . . 12
Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . 19
Useful features during a call . . . . . . . . . . . . . . . 20
Using the other line during a call. . . . . . . . . . . . 21
Phonebook
Handset/base unit phonebook . . . . . . . . . . . . . 22
Copying phonebook entries . . . . . . . . . . . . . . . 24
Programming
Programmable settings . . . . . . . . . . . . . . . . . . . 26
Special programming . . . . . . . . . . . . . . . . . . . . 32
Registering a unit . . . . . . . . . . . . . . . . . . . . . . . 33
Caller ID Service
Using Caller ID service . . . . . . . . . . . . . . . . . . . 34
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Answering System
Answering system. . . . . . . . . . . . . . . . . . . . . . . 37
Turning the answering system on/off . . . . . . . . 37
Greeting message. . . . . . . . . . . . . . . . . . . . . . . 37
Listening to messages using the base unit . . . . 38
Listening to messages using the handset. . . . . 39
Remote operation . . . . . . . . . . . . . . . . . . . . . . . 40
Answering system settings . . . . . . . . . . . . . . . . 42
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . . . . . . . . . 43
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Handset locator. . . . . . . . . . . . . . . . . . . . . . . . . 44
Transferring calls. . . . . . . . . . . . . . . . . . . . . . . . 45
Conference calls . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Bluetooth devices
Using Bluetooth devices. . . . . . . . . . . . . . . . . . 47
Copying phonebook entries from a Bluetooth
cellular phone to the base unit (phonebook
transfer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using a Bluetooth wireless headset (optional) . 48
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Error messages . . . . . . . . . . . . . . . . . . . . . . . . 52
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 53
FCC and other information . . . . . . . . . . . . . . . . 58
Guía Rápida Española
Guía Rápida Española . . . . . . . . . . . . . . . . . . . 60
Appendix
Customer services . . . . . . . . . . . . . . . . . . . . . . 68
Warranty (For United States and Puerto Rico) . 69
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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Introduction
3
For assistance, please visit http://www.panasonic.com/help
Model composition
*1 Feature differences: Intercom calls can be made between the handsets by purchasing and registering
one or more optional handsets (page 4).
Accessory information
Supplied accessories
*1 The handset cover comes attached to the handset.
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TG9381 series KX-TG9381*1 KX-TG9381 KX-TGA939 1
KX-TG9382 KX-TG9381 KX-TGA939 2
No. Accessory item/Order number Quantity
KX-TG9381 KX-TG9382
1AC adaptor/PQLV219Z 1 2
24-wire telephone line cord with green plugs/PQJA10088Z 1 1
32-wire telephone line cord with transparent plugs/PQJA10075Z 1 1
4Wall mounting adaptor/PQKL10078Z2 1 1
5Rechargeable batteries/HHR-4DPA
(Part No. HHR-55AAABU or N4DHYYY00004)
24
6Handset cover*1/PNYNTGA430BR 1 2
7Belt clip/PNKE1004Z1 1 2
8Charger/PNWETG9382T – 1
12345
678
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Introduction
4For assistance, please visit http://www.panasonic.com/help
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 68).
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
Expanding your phone system
Accessory item Order number
Rechargeable
batteries
HHR-4DPA*1
LTo order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 AAA (R03) size for each handset
Corded headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94
T-adaptor KX-J66
2-line splitter KX-J42
Battery back-up power
supply
KX-TCA230
You can expand your phone system by registering
optional handsets (6 max.) to a single base unit. Handset (optional): KX-TGA939
TG938x(e).book Page 4 Friday, June 5, 2009 9:55 AM
Introduction
5
For assistance, please visit http://www.panasonic.com/help
System capabilities
The unit can accommodate up to 2 external telephone lines and the following operations are available at
a time.
How many units can be in use at one time?
■A maximum of 4 parties are available:
Line 1: Outside call (including 1 extension and 1 outside party)
Line 2: Outside call (including 1 extension and 1 outside party)
■A maximum of 5 parties are available:
Line 1: Conference call (including 2 extensions and 1 outside party)
Line 2: Outside call (including 1 extension and 1 outside party)
■The following operations are possible simultaneously:
LAn outside call and 1 pair of intercom calls can be made at a time.
LWhile a caller is leaving a message on your answering system through one line, the unit can make
an outside call through another line.
Note:
LThe maximum operating number may decrease, depending on the state of usage, for example, when
the answering system is taking a call.
Example: Outside call on line 1 Example: Outside call on line 2
Example: Conference call on line 1 Example: Outside call on line 2
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Important Information
6For assistance, please visit http://www.panasonic.com/help
For your safety
To prevent severe injury and loss of life/property, read this
section carefully before using the product to ensure
proper and safe operation of your product.
WARNING
Power connection
LUse only the power source marked on the product.
LDo not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
LCompletely insert the AC adaptor/power plug into the
power outlet. Failure to do so may cause electric shock
and/or excessive heat resulting in a fire.
LRegularly remove any dust, etc. from the AC
adaptor/power plug by pulling it from the power outlet,
then wiping with a dry cloth. Accumulated dust may
cause an insulation defect from moisture, etc. resulting
in a fire.
LUnplug the product from power outlets if it emits smoke,
an abnormal smell, or makes an unusual noise. These
conditions can cause fire or electric shock. Confirm that
smoke has stopped emitting and contact the Panasonic
Call Center at 1-800-211-PANA (1-800-211-7262).
LUnplug from power outlets and never touch the inside
of the product if its casing has been broken open.
LNever touch the plug with wet hands. Danger of electric
shock exists.
Installation
LTo prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
LDo not place or use this product near automatically
controlled devices such as automatic doors and fire
alarms. Radio waves emitted from this product may
cause such devices to malfunction resulting in an
accident.
LDo not allow the AC adaptor or telephone line cord to
be excessively pulled, bent or placed under heavy
objects.
Operating safeguards
LUnplug the product from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
LDo not disassemble the product.
LDo not spill liquids (detergents, cleansers, etc.) onto
the telephone line cord plug, or allow it to become wet
at all. This may cause a fire. If the telephone line cord
plug becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
LConsult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external
RF (radio frequency) energy. (The product operates in
the frequency range of 1.92 GHz to 1.93 GHz, and the
RF transmission power is 115 mW (max.).)
LDo not use the product in health care facilities if any
regulations posted in the area instruct you not to do so.
Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
CAUTION
Installation and relocation
LNever install telephone wiring during an electrical
storm.
LNever install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
LNever touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
LUse caution when installing or modifying telephone
lines.
LThe AC adaptor is used as the main disconnect device.
Ensure that the AC outlet is installed near the product
and is easily accessible.
LThis product is unable to make calls when:
– the handset batteries need recharging or have
failed.
– there is a power failure.
Battery
LWe recommend using the batteries noted on page 4.
USE ONLY rechargeable Ni-MH batteries AAA (R03)
size.
LDo not mix old and new batteries.
LDo not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte is toxic and may be harmful if swallowed.
LExercise care when handling the batteries. Do not
allow conductive materials such as rings, bracelets, or
keys to touch the batteries, otherwise a short circuit
may cause the batteries and/or the conductive material
to overheat and cause burns.
LCharge the batteries provided with or identified for use
with this product only, in accordance with the
instructions and limitations specified in this manual.
LOnly use a compatible base unit (or charger) to charge
the batteries. Do not tamper with the base unit (or
charger). Failure to follow these instructions may cause
the batteries to swell or explode.
TG938x(e).book Page 6 Friday, June 5, 2009 9:55 AM
Important Information
7
For assistance, please visit http://www.panasonic.com/help
Attention:
A nickel metal hydride battery that is recyclable powers
the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for
information on how to recycle this battery.
Important safety instructions
When using your product, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a
bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use
radio waves to communicate with each other.
LFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location with no
obstructions between the handset and base unit in
an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices,
wireless routers, or other phones.
– facing away from radio frequency transmitters, such
as external antennas of mobile phone cell stations.
(Avoid putting the base unit on a bay window or near
a window.)
LCoverage and voice quality depends on the local
environmental conditions.
LIf the reception for a base unit location is not
satisfactory, move the base unit to another location for
better reception.
Environment
LKeep the product away from electrical noise generating
devices, such as fluorescent lamps and motors.
LThe product should be kept free from excessive smoke,
dust, high temperature, and vibration.
LThe product should not be exposed to direct sunlight.
LDo not place heavy objects on top of the product.
LWhen you leave the product unused for a long period of
time, unplug the product from the power outlet.
LThe product should be kept away from heat sources
such as heaters, kitchen stoves, etc. It should not be
placed in rooms where the temperature is less than 0
°C (32 °F) or greater than 40 °C (104 °F). Damp
basements should also be avoided.
LThe maximum calling distance may be shortened when
the product is used in the following places: Near
obstacles such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
LOperating the product near electrical appliances may
cause interference. Move away from the electrical
appliances.
Routine care
LWipe the outer surface of the product with a soft
moist cloth.
LDo not use benzine, thinner, or any abrasive powder.
Notice for product disposal, transfer, or return
LThis product can store your private/confidential
information. To protect your privacy/confidentiality, we
recommend that you erase information such as
phonebook or caller list entries from the memory before
you dispose of, transfer, or return the product.
Specifications
■Standard:
DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)
Bluetooth® wireless technology 2.0
■Frequency range:
1.92 GHz to 1.93 GHz (DECT)
2.402 GHz to 2.48 GHz (Bluetooth)
■RF transmission power:
115 mW (max.)
■Power source:
120 V AC, 60 Hz
■Power consumption:
Base unit:
Standby: Approx. 1.4 W
Maximum: Approx. 4.2 W
Charger:
Standby: Approx. 0.6 W
Maximum: Approx. 3.6 W
■Operating conditions:
0°C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air
humidity (dry)
TG938x(e).book Page 7 Friday, June 5, 2009 9:55 AM
Important Information
8For assistance, please visit http://www.panasonic.com/help
Note:
LDesign and specifications are subject to change
without notice.
LThe illustrations in these instructions may vary slightly
from the actual product.
Other information
CAUTION: Risk of explosion if battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions.
Notice
ENERGY STAR
As an ENERGY STAR® Participant, Panasonic has
determined that this product meets the ENERGY STAR
guidelines for energy efficiency. ENERGY STAR is a U.S.
registered mark.
Trademarks
The Bluetooth® word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by
Panasonic Corporation is under license. Other
trademarks and trade names are those of their respective
owners.
TG938x(e).book Page 8 Friday, June 5, 2009 9:55 AM
Getting started
9
For assistance, please visit http://www.panasonic.com/help
Connections
Connecting the AC adaptor
Connect the AC adaptor cord (A) by pushing the plug firmly (B).
Base unit
LUse only the supplied Panasonic AC adaptor PQLV219.
Charger
LUse only the supplied Panasonic AC adaptor PQLV219.
Note:
LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during
use.)
LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not
connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to
become disconnected.
During a power failure
The unit will not work during a power failure. We recommend connecting a corded-type telephone
(without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-
adaptor (page 4). Emergency power can be supplied to the unit by connecting a Panasonic battery back-
up power supply noted on page 4.
(120 V AC, 60 Hz)
A
Hook
B
Press plug firmly.
Base
unit
Base
unit
Correct
Wrong
A(120 V AC, 60 Hz)
Hooks
B
TG938x(e).book Page 9 Friday, June 5, 2009 9:55 AM
Getting started
10 For assistance, please visit http://www.panasonic.com/help
Connecting the telephone line cord
Refer to one of the following methods depending on your situation:
– To connect to a 2-line telephone jack: page 10
– To connect to 2 single-line telephone jacks: page 10
– If you use the unit as a single-line telephone only: page 10
Connect the telephone line cord until it clicks into the base unit and telephone line jack.
To connect to a 2-line telephone jack
To connect to 2 single-line telephone jacks
If you use the unit as a single-line telephone only
Be sure to connect the telephone line cord to LINE 1/2. Change the line selection mode from “Auto” to
“Line1” (page 17).
Note:
L“Check tel line 2” is displayed on the unit. To erase it, see page 52.
4-wire cord
To 2-line telephone jack (RJ14C)
“GREEN” plug
“Click”
4-wire cord Line 2
Line 1
2-wire cord
To single-line
telephone jacks (RJ11C)
“GREEN” plug
“Transparent” plug
“Click”
2-wire cord
To single-line telephone jack (RJ11C)
“Transparent” plug
“Click”
TG938x(e).book Page 10 Friday, June 5, 2009 9:55 AM
Getting started
11
For assistance, please visit http://www.panasonic.com/help
If you subscribe to a DSL/ADSL service
Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the
base unit and the telephone line jack in the event of the following:
– noise is heard during conversations.
– Caller ID features do not function properly.
To connect to a 2-line telephone jack
For this connection, please purchase a Panasonic 2-line splitter (page 4).
Example: DSL/ADSL line is line 2
To connect to 2 single-line telephone jacks
Example: DSL/ADSL line is line 2
“Click”
DSL/ADSL filter (Not supplied)
“Click”
“Click”
“Transparent” plug
To 2-line telephone jack (RJ14C)
2-wire cord
4-wire cord
2-line
splitter
“GREEN” plug
Line 1
Line 2
To single-line telephone
jacks (RJ11C)
2-wire cord
4-wire cord
“GREEN” plug
“Transparent” plug
DSL/ADSL filter (Not supplied)
“Click”
“Click”
TG938x(e).book Page 11 Friday, June 5, 2009 9:55 AM
Getting started
12 For assistance, please visit http://www.panasonic.com/help
Battery installation
LUSE ONLY Ni-MH batteries AAA (R03) size.
LDo NOT use Alkaline/Manganese/Ni-Cd
batteries.
LConfirm correct polarities (S, T).
Note:
LUse the supplied rechargeable batteries. For
replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.
LWipe the battery ends (S, T) with a dry cloth.
LAvoid touching the battery ends (S, T) or the
unit contacts.
LIf the handset does not automatically turn on
after installing/replacing batteries, place the
handset on the base unit or charger.
Battery charge
Charge for about 7 hours.
LWhen the batteries are fully charged, “Charge
completed” is displayed.
Note:
LIt is normal for the handset to feel warm during
charging.
LClean the charge contacts of the handset, base
unit, and charger with a soft and dry cloth once a
month. Clean more often if the unit is exposed to
grease, dust, or high humidity.
Battery level
Note:
LThe batteries need to be charged if the handset
beeps while you are engaged in a call or
operating the answering system remotely.
Rechargeable Ni-MH ONLY
Icon Battery level
1High
2Medium
3Low
034Needs charging.
4Empty
Confirm “Charging”
is displayed.
TG938x(e).book Page 12 Friday, June 5, 2009 9:55 AM
Getting started
13
For assistance, please visit http://www.panasonic.com/help
Panasonic Ni-MH battery performance
(supplied batteries)
Note:
LActual battery performance depends on a
combination of how often the handset is in use
and how often it is not in use (standby).
LEven after the handset is fully charged, the
handset can be left on the base unit or charger
without any ill effect on the batteries.
LThe battery level may not be displayed correctly
after you replace the batteries. In this case,
place the handset on the base unit or charger
and let it charge for at least 7 hours.
Controls
Handset
ASpeaker
BSoft keys
CHeadset jack
D{C} (TALK)
E{s} (SP-PHONE: Speakerphone)
FDial keypad
({*}: TONE)
G{FLASH} {CALL WAIT}
HCharge indicator
Ringer indicator
IReceiver
JDisplay
K{OFF}
LNavigator key ({^}/{V}/{<}/{>})
? (Volume: {^}/{V})
M{PAUSE} {REDIAL}
N{HOLD} {INTERCOM}
OMicrophone
PCharge contacts
Operation Operating time
In continuous use 12 hours max.
Not in use (standby) 6 days max.
A
I
J
L
M
K
H
N
O
P
B
G
F
C
D
E
TG938x(e).book Page 13 Friday, June 5, 2009 9:55 AM
Getting started
14 For assistance, please visit http://www.panasonic.com/help
Base unit
ACharge contacts
BSpeaker
C{LINE 1}
LINE1 indicator
D{LINE 2}
LINE2 indicator
E{HOLD}
F{REDIAL} {PAUSE}
G{FLASH} {CALL WAIT}
HDisplay
ISoft keys
JDial keypad
({*}: TONE)
K{SP-PHONE} (Speakerphone)
SP-PHONE indicator
LMIC (Microphone)
MNavigator key ({^}/{V}/{7}/{8})
VOL. (Volume: {^}/{V})
Repeat/Skip ({7}/{8})
N{6} (Play)
Message indicator
O{ERASE}
P{■} (STOP) (EXIT)
Q{ANSWER SELECT}
RANSWER ON indicator
S{ANSWER ON}
T{LOCATOR} {INTERCOM}
Using the navigator key/volume key
(?, VOL.)
■Scrolling through lists or items
By pressing this key ({^} or {V}) repeatedly, you
can scroll through (up or down) various lists or
items.
■Adjusting the volume
By pressing this key ({^} or {V}) repeatedly, you
can adjust the receiver or speaker volume (up or
down) while talking.
■Moving the cursor
Handset: {^}, {V}, {<}, or {>}
Base unit: {^}, {V}, {7}, or {8}
By pressing the above keys repeatedly, you can
move the cursor to edit a number or name.
■Repeating/skipping the messages
Handset: {<} or {>}
Base unit: {7} or {8}
By pressing the above keys, you can repeat/skip
messages during playback.
Soft keys
Each unit features 3 soft keys. By pressing a soft
key, you can select the feature shown directly
above it on the display.
BC HD E F G
JKL
N
I
R
S
T
M
O
P
Q
A
Handset
Base unit
7 8
Handset Base unit
{V}
{^}
{<}{>}
TG938x(e).book Page 14 Friday, June 5, 2009 9:55 AM
Getting started
15
For assistance, please visit http://www.panasonic.com/help
Display
Handset display items
*1 Corresponding line number(s) is indicated next
to the item.
Base unit display items
*1 Corresponding line number(s) is indicated next
to the item.
Menu icons
When in standby mode, pressing {MENU} (middle
soft key) reveals the main menu. From here you
can access various features and settings.
Handset menu icons
Base unit menu icons
LINE1 indicator/LINE2 indicator on
the base unit
The LINE1 indicator and LINE2 indicator show the
status of each line, respectively, as follows.
Item Meaning
1Battery level
wWithin range of a base unit
LWhen flashing: Handset is
searching for the base unit.
(page 54)
c
d
The line is in use.
LWhen flashing:
– The call is put on hold on that
line.
– The answering system is
answering a call on that line.
LWhen flashing rapidly: An
incoming call is now being
received on that line.
Ringer volume is off.*1 (page 19)
sSpeakerphone is on. (page 18)
3Night mode is on. (page 32)
EAlarm is on. (page 32)
mHandset number
PRIV. Call privacy mode is on. (page 21)
Item Meaning
8Indicates the selected line(s) for
answering system operations and
settings.*1
Ringer volume is off.*1 (page 19)
3Night mode is on. (page 32)
PRIV. Call privacy mode is on. (page 21)
]Bluetooth is activated. Ready to
make/receive calls on a Bluetooth
headset. (page 48)
WMaking/Answering calls on
Bluetooth headset. (page 49)
L2
L1
L2
L1
Menu icon Menu/feature
View Caller ID
Phonebook
Answering device
Ringer settings
Initial settings
Customer support
Menu icon Menu/feature
View Caller ID
Phonebook
Set answering
Ringer settings
Initial settings
Bluetooth
Status Meaning
Light off The line is available.
Light on The line is in use.
TG938x(e).book Page 15 Friday, June 5, 2009 9:55 AM
Getting started
16 For assistance, please visit http://www.panasonic.com/help
Initial settings
Symbol meaning:
Display language
You can select either “English” or “Español”
as the display language. The default setting is
“English”.
1{MENU} i {#}{1}{1}{0}
2{V}/{^}: Select the desired setting.
3Press the middle soft key to save.
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Voice guidance language
You can select either “English” or “Español”
as the voice guidance language of the answering
system. The default setting is “English”.
Program this setting using either one of the
handsets or the base unit.
1{MENU} i {#}{1}{1}{2}
2{V}/{^}: Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
Program this setting using either one of the
handsets or the base unit.
1{MENU} i {#}{1}{2}{0}
2{V}/{^}: Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Date and time
Program this setting using either one of the
handsets or the base unit.
1{MENU} i {#}{1}{0}{1}
2Enter the current month, date, and year by
selecting 2 digits for each.
Example: July 15, 2009
{0}{7} {1}{5} {0}{9}
3Enter the current hour and minute (12-hour
clock format) by selecting 2 digits for each.
Example: 9:30
{0}{9} {3}{0}
4Press {*} to select “AM” or “PM”.
5{SAVE}
6Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Note:
LWhen English is selected as the display
language, 12-hour clock format is used. When
Spanish is selected, 24-hour clock format is
used.
LTo correct a digit:
Handset: Press {^}, {V}, {<}, or {>} to move
the cursor to the digit, then make the correction.
Base unit: Press {^}, {V}, {7}, or {8} to
move the cursor to the digit, then make the
correction.
Flashing
rapidly
An incoming call is now being
received on that line.
Flashing A call is put on hold or the
answering system is
answering a call on that line.
Symbol Meaning
YPerform with the handset.
[Perform with the base unit.
Example:
{V}/{^}: “Off”
Press {V} or {^} to select
the words in quotations.
Y Handset / [ Base unit
Y Handset / [ Base unit
Status Meaning
Y Handset / [ Base unit
Y Handset / [ Base unit
TG938x(e).book Page 16 Friday, June 5, 2009 9:55 AM
Getting started
17
For assistance, please visit http://www.panasonic.com/help
LThe date and time may be incorrect after a
power failure. In this case, set the date and time
again.
Line selection mode
The line selection mode determines which line is
selected when:
– you press {C}/{s} on the handset (when
making/answering calls).
– you press {SP-PHONE} on the base unit (when
making/answering calls).
The following settings are available:
–“Auto” (default): When making a call, line 1 is
selected. If that line is unavailable, line 2 is
selected. When you call back using the caller list
(page 34) or while listening to a message (page
38, 39), the indicated line is used. When
answering a call, the ringing line is selected.
–“Line1”: Line 1 is selected.
–“Line2”: Line 2 is selected.
1{MENU} i {#}{2}{5}{0}
2{V}/{^}: Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Note:
LYou can select a line manually regardless of the
line selection mode by pressing {LINE 1} or
{LINE 2}.
Y Handset / [ Base unit
TG938x(e).book Page 17 Friday, June 5, 2009 9:55 AM
Making/Answering Calls
18 For assistance, please visit http://www.panasonic.com/help
Making calls
Using the handset Y
1Lift the handset and dial the phone number.
LTo correct a digit, press {CLEAR}.
2{C}
LAn available line is automatically selected
and the line number is displayed. To change
the line selection mode, see page 17.
LYou can also select the line manually by
pressing {LINE 1} or {LINE 2}.
3When you finish talking, press {OFF} or place
the handset on the base unit or charger.
Note:
LThe LINE1 indicator or LINE2 indicator on the
base unit lights up while using the handset.
Using the speakerphone
1During a conversation, press {s} to turn on
the speakerphone.
LSpeak alternately with the other party.
2When you finish talking, press {OFF}.
Note:
LFor best performance, use the speakerphone in
a quiet environment.
LTo switch to the receiver, press {C}.
Using the base unit [
1Dial the phone number.
LTo correct a digit, press {CLEAR}.
2{SP-PHONE}
LAn available line is automatically selected
and either the LINE1 indicator or LINE2
indicator lights up. To change the line
selection mode, see page 17.
LYou can also select the line manually by
pressing {LINE 1} or {LINE 2}.
3When the other party answers, speak into the
MIC.
LSpeak alternately with the other party.
4When you finish talking, press {SP-PHONE}.
Note:
LFor best performance, use the speakerphone in
a quiet environment.
LWhile on a call, you can switch from the base
unit to the handset:
– Press {LINE 1} or {LINE 2} on the handset to
select the line that is being used by the base
unit, then press {SP-PHONE} on the base
unit.
– If the handset is on the base unit, lift the
handset then press {LINE 1} or {LINE 2} on
the handset within 3 seconds to select the line
that is being used by the base unit.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialed are stored in the
redial list in each unit (each 48 digits max.).
1{REDIAL}
2{V}/{^}: Select the desired phone number.
3Proceed with the operation for your unit.
Handset: {C}
Base unit: {SP-PHONE}
Erasing a number in the redial list
1{REDIAL}
2{V}/{^}: Select the desired phone number.
i {ERASE} (soft key)
3{V}/{^}: “Yes” i {SELECT}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Pause (for PBX/long distance service
users)
A pause is sometimes required when making calls
using a PBX or long distance service. When
storing a calling card access number and/or PIN in
the phonebook, a pause is also needed (page 24).
Example: If you need to dial the line access
number “9” when making outside calls with a PBX:
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
TG938x(e).book Page 18 Friday, June 5, 2009 9:55 AM
Making/Answering Calls
19
For assistance, please visit http://www.panasonic.com/help
1{9} i {PAUSE}
2Dial the phone number.
3Proceed with the operation for your unit.
Handset: {C}
Base unit: {SP-PHONE}
Note:
LA 3.5 second pause is inserted each time
{PAUSE} is pressed. Repeat as needed to
create longer pauses.
Answering calls
Using the handset Y
When a call is being received, the ringer indicator
and c and/or d flash rapidly.
1Lift the handset and press {C} or {s} when
the unit rings.
LThe called line is automatically selected. To
change the line selection mode, see page
17.
LYou can also answer the call by pressing
{LINE 1} or {LINE 2}.
LYou can also answer the call by pressing
any dial key from {0} to {9}, {*}, or {#}.
(Any key answer feature)
2When you finish talking, press {OFF} or place
the handset on the base unit or charger.
Auto talk
You can answer calls simply by lifting the handset
off the base unit or charger. You do not need to
press {C}. To turn this feature on, see page 29.
Adjusting the handset ringer volume
■While the handset is ringing for an incoming
call:
Press {^} or {V} repeatedly to select the desired
volume.
■Programming the volume beforehand:
1{MENU} i {#}{1}{6}{0}
2{V}/{^}: Select the desired line(s). i
{SELECT}
3{V}/{^}: Select the desired volume.
4{SAVE} i {OFF}
Temporary handset ringer off
While the handset is ringing for a call, you can turn
the ringer off temporarily by pressing {OFF}.
Using the base unit [
When a call is being received, the LINE1 indicator
and/or LINE2 indicator on the base unit flashes
rapidly.
1Press {SP-PHONE} when the unit rings.
LThe called line is automatically selected. To
change the line selection mode, see page
17.
LYou can also answer the call by pressing
{LINE 1} or {LINE 2}.
2Speak into the MIC.
3When you finish talking, press {SP-PHONE}.
Adjusting the base unit ringer volume
■While the base unit is ringing for an
incoming call:
Press {^} or {V} repeatedly to select the desired
volume.
■Programming the volume beforehand:
1{MENU} i {#}{1}{6}{0}
2{V}/{^}: Select the desired line(s). i
{SELECT}
3{V}/{^}: Select the desired volume.
4{SAVE} i {■} (EXIT)
Temporary base unit ringer off
While the base unit is ringing for a call, you can
turn the ringer off temporarily by pressing {~}.
TG938x(e).book Page 19 Friday, June 5, 2009 9:55 AM
Making/Answering Calls
20 For assistance, please visit http://www.panasonic.com/help
Useful features during a call
Hold
This feature allows you to put an outside call on
hold.
1Press {HOLD} 2 times during an outside call.
2To release hold, press {LINE 1} or {LINE 2}
that is flashing on the handset.
1Press {HOLD} during an outside call.
2To release hold, press {LINE 1} or {LINE 2}
that is flashing on the base unit.
Note for handset and base unit:
LIf a call is kept on hold for more than 9 minutes,
an alarm tone starts to sound. After 1 additional
minute on hold, the call is disconnected.
LIf another phone is connected to the same line,
you can also take the call by lifting its handset.
Mute
While mute is turned on, you can hear the other
party, but the other party cannot hear you.
1Press {MUTE} during an outside call.
L{MUTE} flashes.
2To return to the conversation, press {MUTE}
again.
Note:
L{MUTE} is a soft key visible on the display
during a call.
Flash
{FLASH} allows you to use the special features of
your host PBX such as transferring an extension
call, or accessing optional telephone services.
Note:
LTo change the flash time, see page 30.
For call waiting or Call Waiting Caller
ID service users
To use call waiting, you must first subscribe to call
waiting from your service provider/telephone
company.
This feature allows you to receive calls while you
are already talking on the phone. If you receive a
call while on the phone, you will hear a call waiting
tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd caller’s
information is displayed on the handset or base
unit that is in use after you hear the call waiting
tone.
1Press {CALL WAIT} to answer the 2nd call.
2To switch between calls, press {CALL WAIT}.
Note:
LPlease contact your service provider/telephone
company for details and availability of this
service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing mode to
tone when you need to access touch-tone services
(for example, answering services, telephone
banking services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Call share
This feature allows you to join an existing outside
call.
Important:
LTo prevent other users from joining your
conversations with outside callers, turn call
privacy on (page 21).
To join the conversation, press {LINE 1} or {LINE
2} to select the line that is being used by another
extension for an outside call.
Y Handset
[ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
TG938x(e).book Page 20 Friday, June 5, 2009 9:55 AM
Making/Answering Calls
21
For assistance, please visit http://www.panasonic.com/help
Note:
LA maximum of 3 parties (including 1 outside
party) can join a conversation.
Call privacy
Call privacy allows you to prevent other users from
joining your conversations with outside callers.
You can turn the feature on for both lines by
programming the base unit before the call.
To allow other users to join your conversations,
leave this feature off. The default setting is “Off”.
1{MENU} i {#}{1}{9}{4}
2{V}/{^}: “On” or “Off” i {SAVE}
3{■} (EXIT)
LWhen this feature is turned on, “PRIV.” is
displayed during an outside call.
Temporarily turning call privacy on/off
During an outside call, you can temporarily turn
call privacy on/off.
1Press {MENU} during an outside call.
2{V}/{^}: “Privacy” i {SELECT}
3{V}/{^}: “On” or “Off” i {SELECT}
LWhen this feature is turned on, “PRIV.” is
displayed.
Note:
LAfter you hang up the call, the feature will return
to the setting programmed on page 21.
Using the other line during a
call
You can use the other line in the following ways:
– When a call is being received on the other line
during a conversation, an interrupt tone will be
heard (page 29). You can answer the 2nd call
while holding the 1st call.
– During an outside call, you can also make a call
using the other line by holding the 1st call.
Example: If you are using line 1:
1Press {HOLD} 2 times to put the 1st call (line
1) on hold.
2Press {LINE 2} to make or answer a 2nd call.
LTo hold the 2nd call, press {HOLD} 2 times.
3To return to the 1st call (line 1), press {LINE
1}.
Example: If you are using line 1:
1Press {HOLD} to put the 1st call (line 1) on
hold.
2Press {LINE 2} to make or answer a 2nd call.
LTo hold the 2nd call, press {HOLD}.
3To return to the 1st call (line 1), press {LINE
1}.
Note for handset and base unit:
LIf you subscribe to Caller ID, the 2nd caller’s
information is displayed when a call is being
received on the other line (page 34).
[ Base unit
Y Handset / [ Base unit
Y Handset
[ Base unit
TG938x(e).book Page 21 Friday, June 5, 2009 9:55 AM
Phonebook
22 For assistance, please visit http://www.panasonic.com/help
Handset/base unit
phonebook
The phonebook allows you to make calls without
having to dial manually. You can add names and
phone numbers to the handset and base unit
phonebook independently, and assign each
phonebook entry to the desired group.
– Handset: up to 100 entries
– Base unit: up to 600 entries
Important:
LYou can also copy phonebook entries from a
Bluetooth cellular phone to the base unit (page
47).
Adding entries
1Proceed with the operation for your unit.
Handset: {MENU} i {#}{2}{8}{0}
Base unit: {C}
2{ADD}
3Enter the party’s name (16 characters max.).
i {OK}
4Enter the party’s phone number (24 digits
max.). i {OK}
5{V}/{^}: Select the desired group. i
{SELECT} 2 times
LTo add other entries, repeat from step 3.
6Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Note:
LCaller ID subscribers can use group ringer tone
feature (page 34).
Character table for entering names
While entering characters, you can switch
between uppercase and lowercase by pressing
{*}.
LTo enter another character that is located on the
same dial key:
Handset: Press {>} to move the cursor to the
next space.
Base unit: Press {8} to move the cursor to the
next space.
Correcting a mistake
1Proceed with the operation for your unit.
Handset: Press {<} or {>} to move the
cursor to the character or number you want to
erase.
Base unit: Press {7} or {8} to move the
cursor to the character or number you want to
erase.
2Press {CLEAR}, and then enter the
appropriate character or number.
LPress and hold {CLEAR} to erase all
characters or numbers.
Groups
Groups can help you find entries in the phonebook
quickly and easily. When adding an entry to the
phonebook, you can assign it to one of 9 groups.
You can change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.) and
then search for phonebook entries by group. The
group ringer tone feature is available for Caller ID
subscribers (page 34).
Y Handset / [ Base unit
Key Character
{1}Space # & ’ ( )
;,–./1
{2}ABC2
abc2
{3}DEF3
def 3
{4}GHI 4
ghi 4
{5}JKL5
jkl5
{6}MN O6
mn o 6
{7}PQRS7
pqrs7
{8}TUV8
tuv8
{9}WX Y Z 9
wx yz9
{0}Space 0
Key Character
TG938x(e).book Page 22 Friday, June 5, 2009 9:55 AM
Phonebook
23
For assistance, please visit http://www.panasonic.com/help
Changing group names
The default group name is “Group 1” to “Group
9”.
1Proceed with the operation for your unit.
Handset: {MENU} i {#}{2}{8}{0}
Base unit: {C}
2{MENU}
3{V}/{^}: “Group” i {SELECT}
4{V}/{^}: Select the desired group. i
{SELECT}
5{V}/{^}: “Group name” i {SELECT}
6Edit the name (10 characters max.; page 22).
i {SAVE}
7Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Finding and calling a phonebook
entry
Once you have found the desired entry using one
of the following 4 methods, make a call with your
unit.
Handset: {C}
LYou can also make a call by pressing {CALL},
then pressing {LINE 1} or {LINE 2}.
Base unit: {SP-PHONE}
LYou can also make a call by pressing {LINE 1}
or {LINE 2}.
Note:
LPhonebook entries are listed alphabetically in
the following order:
– uppercase ABC
– lowercase abc
– character with accent mark (when an accent
mark is included in an entry copied from your
cellular phone: page 47)
Scrolling through all entries
1Proceed with the operation for your unit.
Handset: {MENU} i {#}{2}{8}{0}
Base unit: {C}
2{V}/{^}: Select the desired entry.
Searching by first character (alphabetically)
1Proceed with the operation for your unit.
Handset: {MENU} i {#}{2}{8}{0}
Base unit: {C}
2Press the dial key ({0} - {9}) which contains
the character you are searching for (page 22).
LPress the same dial key repeatedly to
display the first entry corresponding to each
character located on that dial key.
LIf there is no entry corresponding to the
character you selected, the next entry is
displayed.
3{V}/{^}: Scroll through the phonebook if
necessary.
Searching by query
You can narrow down the search by using the base
unit to enter the first characters of a name.
1{C} i {*}
2To search for the name, enter the first
characters (up to 4) in uppercase (page 22).
i {OK}
LCharacters cannot be entered in lowercase.
LIf there is no entry corresponding to the
characters you selected, the next entry is
displayed.
3{V}/{^}: Scroll through the phonebook if
necessary.
Searching by group
1Proceed with the operation for your unit.
Handset: {MENU} i {#}{2}{8}{0}
Base unit: {C}
2{GROUP}
3{V}/{^}: Select the group you want to search.
i {SELECT}
LIf you select “All groups”, the unit ends
the group search.
4{V}/{^}: Select the desired entry.
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
[ Base unit
Y Handset / [ Base unit
TG938x(e).book Page 23 Friday, June 5, 2009 9:55 AM
Phonebook
24 For assistance, please visit http://www.panasonic.com/help
Editing entries
1Find the desired entry (page 23). i {MENU}
2{V}/{^}: “Edit” i {SELECT}
3Edit the name if necessary (16 characters
max.; page 22). i {OK}
4Edit the phone number if necessary (24 digits
max.). i {OK}
5{V}/{^}: Select the desired group (page 22).
i {SELECT} 2 times
6Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Erasing entries
Erasing an entry
1Find the desired entry (page 23). i {MENU}
2{V}/{^}: “Erase” i {SELECT}
3{V}/{^}: “Yes” i {SELECT}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Erasing all entries
1Proceed with the operation for your unit.
Handset: {MENU} i {#}{2}{8}{0}
Base unit: {C}
2{MENU}
3{V}/{^}: “Erase all” i {SELECT}
4{V}/{^}: “Yes” i {SELECT}
5{V}/{^}: “Yes” i {SELECT}
6Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Chain dial
This feature allows you to dial phone numbers in
the phonebook while you are on a call. This feature
can be used, for example, to dial a calling card
access number or bank account PIN that you have
stored in the phonebook, without having to dial
manually.
1Proceed with the operation for your unit.
During an outside call:
Handset: {MENU} i
{V}/{^}: “Phonebook” i {SELECT}
Base unit: {C}
2{V}/{^}: Select the desired entry.
3Press {CALL} to dial the number.
Note:
LWhen a Bluetooth headset is registered to the
base unit (page 48), {W} is displayed instead of
{C} on the base unit’s left soft key in step 1. To
enter the chain dial feature on the base unit:
During an outside call, press {MENU}. i
{V}/{^}: “Phonebook” i {SELECT}
LWhen storing a calling card access number and
your PIN in the phonebook as one phonebook
entry, press {PAUSE} to add pauses after the
number and PIN as necessary (page 18).
LIf you have rotary/pulse service, you need to
press {*} before pressing {MENU} on the
handset or {C} on the base unit in step 1 to
change the dialing mode temporarily to tone.
When adding entries to the phonebook, we
recommend adding {*} to the beginning of
phone numbers you wish to chain dial (page 22).
Copying phonebook entries
You can copy phonebook entries from the base
unit to a handset, and vice versa.
The unit can receive entries until the phonebook
memory is full (page 22).
Important:
LGroups (including their names and ringer tones)
are not copied.
LYou cannot make phonebook copy between
handsets directly. However it is possible by first
copying a handset’s phonebook entries to the
base unit, then copying the base unit’s
phonebook entries to another handset.
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
TG938x(e).book Page 24 Friday, June 5, 2009 9:55 AM
Phonebook
25
For assistance, please visit http://www.panasonic.com/help
Copying an entry
1{C}
2{V}/{^}: Select the desired entry. i {MENU}
3{V}/{^}: “Copy to handset” i
{SELECT}
4Enter the handset number you want to copy to.
LWhen an entry has been copied,
“Completed” is displayed.
LTo continue copying another entry:
{V}/{^}: “Yes” i {SELECT} i Find the
desired entry (page 23). i {SEND}
5{■} (EXIT)
1{MENU} i {#}{2}{8}{0}
2{V}/{^}: Select the desired entry. i {MENU}
3{V}/{^}: “Copy to base” i {SELECT}
LWhen an entry has been copied,
“Completed” is displayed.
LTo continue copying another entry:
{V}/{^}: “Yes” i {SELECT} i Find the
desired entry (page 23). i {SEND}
4{OFF}
Copying multi entries
You can copy selected entries (up to 100) from the
base unit to a handset.
1{C}
2Find the desired entry (page 23).
3{MENU}
4{V}/{^}: “Copy multi items” i
{SELECT}
5Press {SELECT} to select an entry in step 2.
LThe selected entries are indicated by “Q”.
6{V}/{^}: Select the next desired entry. i
{SELECT}
LTo continue copying other entries, perform
this step repeatedly.
LTo cancel an entry, press {V}/{^} to select
the entry, then press {SELECT}.
LYou can also search for another entry by
entering the first character (page 23) or
query (page 23).
7After selecting entries, press {SEND}.
8Enter the handset number you want to copy to.
LWhen the entries have been copied,
“Completed” is displayed.
9{■} (EXIT)
Note:
LWhen you copy the desired entries in a group:
– In step 2, find a desired group (page 23).
– In step 5, select the desired entry. i
{SELECT}
Copying all entries
A maximum of 100 entries can be copied from the
base unit phonebook to the handset. If the base
unit phonebook contains more than 100 entries,
select and copy desired entries only, using
“Copying multi entries”, page 25.
1{C} i {MENU}
2{V}/{^}: “Copy all to HS” i {SELECT}
3Enter the handset number you want to copy to.
LWhen all entries have been copied,
“Completed” is displayed.
4{■} (EXIT)
1{MENU} i {#}{2}{8}{0} i {MENU}
2{V}/{^}: “Copy all to base” i
{SELECT}
LWhen all entries have been copied,
“Completed” is displayed.
3{OFF}
[ Base unit
Y Handset
[ Base unit
[ Base unit
Y Handset
TG938x(e).book Page 25 Friday, June 5, 2009 9:55 AM
Programming
26 For assistance, please visit http://www.panasonic.com/help
Programmable settings
You can customize the unit by programming the following features using the handset or base unit.
To access the features, there are 2 methods:
– scrolling through the display menus (page 26)
– using the direct commands (page 29)
LDirect command is the main method used in these operating instructions.
Programming by scrolling through the display menus
1{MENU}
2Proceed with the operation for your unit.
Handset: Press {V}, {^}, {<}, or {>} to select the desired main menu. i {SELECT}
Base unit: Press {V}, {^}, {7}, or {8} to select the desired main menu. i {SELECT}
3Press {V} or {^} to select the desired item in sub-menu 1. i {SELECT}
LIn some cases, you may need to select from sub-menu 2. i {SELECT}
4Press {V} or {^} to select the desired setting. i {SAVE}
LThis step may vary depending on the feature being programmed.
LTo exit the operation, press {OFF} on the handset or {■} (EXIT) on the base unit.
Note:
LSee page 29 for the default settings.
Handset
Y Handset / [ Base unit
Main menu Sub-menu 1 Sub-menu 2 Page
View Caller ID ––34
Phonebook ––22
Answering device Play new msg. –39
Play all msg. –39
Erase all –39
Settings Ring count*1 42
Recording time*1 42
Remote code*1 40
Call screening 42
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Programming
27
For assistance, please visit http://www.panasonic.com/help
*1 If you program these settings using one of the handsets, you do not need to program the same item
using another handset or the base unit.
Base unit
Ringer settings Ringer volume Line1 19
Line2
Ringer tone Line1 –
Line2
Interrupt tone – 21, 44
Night mode Start/End 32
On/Off 32
Initial settings Set date & time Date and time*1 16
Alarm 32
Time adjustment*1 –
Contrast ––
Key tone ––
Auto talk –19
Line select –17
Set tel line Caller ID edit 35
Set dial mode*1 16
Set flash time*1
–Line1
–Line2
20
Set line mode*1
–Line1
–Line2
–
VM tone detect*1 43
Registration HS registration 33
Deregistration 33
Change language Display language 16
Voice prompt*1 16
Customer support –––
Main menu Sub-menu 1 Sub-menu 2 Page
View Caller ID ––34
Phonebook ––22
Main menu Sub-menu 1 Sub-menu 2 Page
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Programming
28 For assistance, please visit http://www.panasonic.com/help
*1 If you program these settings using the base unit, you do not need to program the same item again
using the handset.
Set answering Record greeting Line1&Line2 37
Line1
Line2
Play greeting Line1&Line2 38
Line1
Line2
Ring count*1 –42
Recording time*1 –42
Remote code*1 –40
Call screening –42
Ringer settings Ringer volume Line1 19
Line2
Ringer tone Line1 –
Line2
Interrupt tone – 21, 44
Night mode Start/End 32
On/Off 32
Initial settings Set date & time Date and time*1 16
Time adjustment*1 –
Contrast ––
Line select –17
Set tel line Caller ID edit 35
Set dial mode*1 16
Set flash time*1
–Line1
–Line2
20
Set line mode*1
–Line1
–Line2
–
VM tone detect*1 43
Privacy –21
Customer support ––
Change language Display language 16
Voice prompt*1 16
Bluetooth Ph.book transfer –47
Headset –48
Set PIN –47
Main menu Sub-menu 1 Sub-menu 2 Page
TG938x(e).book Page 28 Friday, June 5, 2009 9:55 AM
Programming
29
For assistance, please visit http://www.panasonic.com/help
Programming using the direct commands
1{MENU} i {#}
2Enter the desired feature code.
3{V}/{^}: Select the desired setting. i {SAVE}
LThis step may vary depending on the feature being programmed.
LTo exit the operation, press {OFF} on the handset or {■}(EXIT) on the base unit.
Note:
LThe operating unit column shows the unit(s) that can be used to program the item.
Y: Only the handset can program the item.
[: Only the base unit can program the item.
Y/[: Both the handset and base unit can program the item.
LIn the following table, < > indicates the default settings.
Operating
unit
Feature Feature
code
Setting System
setting*1
Page
YAlarm {7}{2}{0}<Off>
Once
Daily
–32
YAuto talk*2 {2}{0}{0}On
<Off>
–19
Y/[Call screening {3}{1}{0}<On>
Off
–42
Y/[Caller ID edit
(Caller ID number auto
edit)
{2}{1}{4}<On>
Off
–35
Y/[Contrast
(Display contrast)
{1}{4}{5}Level 1–6 <3> – –
Y/[Customer support*3 {6}{8}{0}–––
Y/[Date and time {1}{0}{1}–r16
YDeregistration {1}{3}{1}––33
Y/[Display language {1}{1}{0}<English>
Español
–16
YErase all
(Erasing all messages)
{3}{2}{5}––39
[Headset {6}{2}{3}––48
YHS registration
(Handset registration)
{1}{3}{0}––33
Y/[Interrupt tone*4 {2}{0}{1}<On>
Off
–21, 44
YKey tone*5 {1}{6}{5}<On>
Off
––
Y/[Line select {2}{5}{0}<Auto>
Line1
Line2
–17
Y/[Night mode
(On/Off)
{2}{3}{8}On
<Off>
–32
TG938x(e).book Page 29 Friday, June 5, 2009 9:55 AM
Programming
30 For assistance, please visit http://www.panasonic.com/help
Y/[Night mode
(Start/End)
{2}{3}{7}<11:00 PM/06:00 AM>– 32
[Ph.book transfer
(Ph.: Phonebook)
{6}{1}{8}––47
Y/[Phonebook {2}{8}{0}––22
YPlay all msg.
(msg.: messages)
{3}{2}{4}––39
[Play greeting {3}{0}{3}––38
YPlay new msg.
(msg.: messages)
{3}{2}{3}––39
[Privacy*6 {1}{9}{4}On
<Off>
–21
[Record greeting {3}{0}{2}––37
Y/[Recording time {3}{0}{5}1min
2min
<3min>
r42
Y/[Remote code {3}{0}{6}<111>r40
Y/[Ring count {2}{1}{1}Toll saver
2–7 rings <4rings>
r42
Y/[Ringer tone*7, *8, *9 {1}{6}{1}Line 1
Line 2
Line 1: <Tone 1>
Line 2: <Tone 2>
Handset:
Tone 1–5
Melody 1–10
Base unit:
Tone 1–3
Melody 1–3
––
Y/[Ringer volume*10 {1}{6}{0}Line 1
Line 2
Handset:
Level 1–<6>, Off
Base unit:
Level <1>–6, Off
–19
Y/[Set dial mode {1}{2}{0}<Tone>
Pulse
r16
Y/[Set flash time*11 {1}{2}{1}Line 1
Line 2
80ms 90ms
100ms 110ms
160ms 200ms
250ms 300ms
400ms 600ms
<700ms>900ms
r20
Y/[Set line mode*12 {1}{2}{2}Line 1
Line 2
A
<B>
r–
[Set PIN {6}{1}{9}––47
Y/[Time adjustment*13
(Caller ID subscribers
only)
{2}{2}{6}<Caller ID[auto]>
Manual
r–
Y/[View Caller ID {2}{1}{3}––34
Operating
unit
Feature Feature
code
Setting System
setting*1
Page
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Programming
31
For assistance, please visit http://www.panasonic.com/help
*1 If “System setting” column is checked, you do not need to program the same item using another unit.
*2 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the
handset to answer a call, turn off this feature.
*3 The handset and base unit can display the Internet address where you can download the operating
instructions or get further information for this product, using your computer.
*4 This tone lets you know when you receive an outside call while you are on the other line or an intercom
call. If you select “On”, the tone sounds 2 times.
*5 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys,
including confirmation tones and error tones.
*6 To prevent other users from joining your conversations with outside callers, turn this feature on.
*7 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (handset: tone 1 to
5/base unit: tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.
*8 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even
if the caller has already hung up. You may either hear a dial tone or no one on the line when you
answer the call.
*9 The preset tones and melodies in this product are used with permission of © 2007 Copyrights Vision
Inc.
*10When the ringer volume is turned off, ~ is displayed followed by the selected line number(s) and the
handset and/or base unit do not ring for outside calls.
*11The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if
necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting
call.
*12Generally, the line mode setting should not be adjusted. If the LINE1 indicator or LINE2 indicator does
not light when another phone connected to the same line is in use, you need to change the line mode
to “A”.
*13This feature allows the unit to automatically adjust the date and time setting when caller information
is received. To use this feature, set the date and time first.
Y/[VM tone detect
(VM: Voice mail)
{3}{3}{2}<On>
Off
r43
Y/[Voice prompt
(Change language)
{1}{1}{2}<English>
Español
r16
Operating
unit
Feature Feature
code
Setting System
setting*1
Page
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Programming
32 For assistance, please visit http://www.panasonic.com/help
Special programming
Night mode
Night mode allows you to select a period of time
during which the handset and/or base unit will not
ring for outside calls. This feature is useful for time
periods when you do not want to be disturbed, for
example, while sleeping. Night mode can be set
independently for each handset and base unit.
Important:
LSet the date and time beforehand (page 16).
LHandset only: If you have set the alarm, the
alarm sounds even if the night mode is turned
on.
Setting the start and end time
1{MENU} i {#}{2}{3}{7}
2Enter the desired hour and minute you wish to
start this feature.
3Press {*} to select “AM” or “PM”. i {OK}
4Enter the desired hour and minute you wish to
end this feature.
5Press {*} to select “AM” or “PM”. i {OK}
6Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Note:
LTo correct a digit:
Handset: Press {<} or {>} to move the cursor
to the digit, then make the correction.
Base unit: Press {7} or {8} to move the
cursor to the digit, then make the correction.
Turning night mode on/off
1{MENU} i {#}{2}{3}{8}
2{V}/{^}: “On” or “Off” i {SAVE}
3Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Note:
LWhen the night mode is turned on, 3 is
displayed.
Alarm
An alarm sounds at the set time for 3 minutes once
or daily. Alarm can be set for each handset.
Important:
LSet the date and time beforehand (page 16).
1{MENU} i {#}{7}{2}{0}
2{V}/{^}: Select the desired alarm option. i
{SELECT}
3Enter the desired month and date.
4Set the desired time. i {OK}
5{V}/{^}: Select the desired ringer tone. i
{SELECT}
LWe recommend selecting a ringer tone
different from the ringer tone set for outside
calls.
6{SELECT} i {OFF}
LWhen the alarm is set, E is displayed.
Note:
LTo stop the alarm, press any dial key or place
the handset on the base unit or charger.
LWhen the handset is in use, the alarm will not
sound until the handset is in standby mode.
LIf you select “Once”, the setting changes to
“Off” after the alarm sounds.
LThe ringer volume for alarm follows the higher
volume level of the 2 lines (page 30).
LWhen the ringer volume for outside calls of the 2
lines is set to off (page 30), the alarm sound is
heard at the low level.
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset
Off Turns alarm off. Go to step 6.
Once An alarm sounds once at the set
time.
Daily An alarm sounds daily at the set
time. Go to step 4.
TG938x(e).book Page 32 Friday, June 5, 2009 9:55 AM
Programming
33
For assistance, please visit http://www.panasonic.com/help
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the base
unit.
Important:
LSee page 4 for information on the available
model.
Registering a handset to a base unit
The supplied handset and base unit are pre-
registered. If for some reason the handset is not
registered to the base unit, re-register the handset.
1Handset:
{MENU} i {#}{1}{3}{0}
2Base unit:
Press and hold {LOCATOR} for about 5
seconds until the registration tone sounds.
LIf all registered handsets start ringing, press
the same button to stop. Then repeat this
step.
LThe next step must be completed within 90
seconds.
3Handset:
Press {OK}, then wait until a long beep
sounds.
Note:
LWhen you purchase an additional handset, refer
to the additional handset’s installation manual
for registration.
Deregistering a handset
A handset can cancel its own registration (or the
registration of another handset) that is stored to
the base unit. This allows the handset to end its
wireless connection with the system.
1{MENU} i {#}{1}{3}{1}
2{3}{3}{5} i {OK}
3Select the handset you want to cancel by
pressing the desired handset(s) number.
LThe selected handset number(s) flashes.
LTo cancel a selected handset number,
press the number again. The number will
stop flashing.
4{OK} i {V}/{^}: “Yes” i {SELECT}
LWhen you cancel a different handset than
the one you are now using, press {OFF} to
exit.
Y Handset
TG938x(e).book Page 33 Friday, June 5, 2009 9:55 AM
Caller ID Service
34 For assistance, please visit http://www.panasonic.com/help
Using Caller ID service
Important:
LThis unit is Caller ID compatible. To use Caller
ID features, you must subscribe to a Caller ID
service. Contact your service provider/
telephone company for details.
Caller ID features
When an outside call is being received, the caller’s
name and phone number are displayed.
Caller information for the last 50 callers is logged in
the caller list from the most recent call to the
oldest.
LIf the unit cannot receive caller information, the
following is displayed:
–“Out of area”: The caller dials from an
area which does not provide a Caller ID
service.
–“Private caller”: The caller requests not
to send caller information.
–“Long distance”: The caller makes a long
distance call.
LIf the unit is connected to a PBX system, caller
information may not be properly received.
Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed call”.
This lets you know if you should view the caller list
to see who called while you were away.
Phonebook name display
When caller information is received and it matches
a phone number stored in the phonebook, the
stored name in the phonebook is displayed and
logged in the caller list.
Group ringer tone for phonebook
This feature can help you identify who is calling by
using different ringer tones for different groups of
callers. When adding an entry to the phonebook,
you can assign it to the desired group (page 22).
When a call is received from a caller assigned to a
group, the group’s ringer you selected rings after
the caller information is displayed. If you select
“No ringer ID” (default), the unit uses the
ringer tone you selected on page 30 when calls
from this group are received.
1Proceed with the operation for your unit.
Handset: {MENU} i {#}{2}{8}{0}
Base unit: {C}
2{MENU}
3{V}/{^}: “Group” i {SELECT}
4{V}/{^}: Select the desired group. i
{SELECT}
5{V}/{^}: Select the current setting of the group
ringer tone. i {SELECT}
6{V}/{^}: Select the desired entry. i {SAVE}
7Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Caller list
Important:
LOnly 1 person can access the caller list at a
time.
LMake sure the unit’s date and time setting is
correct (page 16).
Viewing the caller list and calling
back
1Proceed with the operation for your unit.
Handset: {MENU} i {V}/{^}: “View
Caller ID” i {SELECT}
Base unit: {CID}
2Press {V} to search from the most recent call,
or {^} to search from the oldest call.
3Proceed with the operation for your unit.
Handset:
– To call back, press {C}.
– To exit, press {OFF}.
Base unit:
– To call back, press {SP-PHONE}.
– To exit, press {■} (EXIT).
Y Handset / [ Base unit
Y Handset / [ Base unit
TG938x(e).book Page 34 Friday, June 5, 2009 9:55 AM
Caller ID Service
35
For assistance, please visit http://www.panasonic.com/help
Note:
LIn step 2;
–c and d indicate which line the caller
information was received from.
– If the item has already been viewed or
answered, “Q” is displayed, even if it was
viewed or answered using another unit.
– if an arrow (>) is displayed after the number,
the whole phone number is not shown.
Proceed with the operation for your unit.
Handset:
Press {>} to see the remaining numbers. To
return to the previous display, press {<}.
Base unit:
Press {8} to see the remaining numbers. To
return to the previous display, press {7}.
LIn step 3, the unit automatically uses the line you
set in line selection mode (page 17) to call back.
When the line selection mode is set to “Auto”,
the indicated line (c or d) is used for the call.
If the indicated line is already being used or you
want to select the other line:
Handset: Press {CALL}, then press {LINE 1}
or {LINE 2}.
Base unit: Press {LINE 1} or {LINE 2}.
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller list by
removing its area code and/or the long distance
code “1”.
1Proceed with the operation for your unit.
Handset: {MENU} i {V}/{^}: “View
Caller ID” i {SELECT}
Base unit: {CID}
2{V}/{^}: Select the desired entry.
3Proceed with the operation for your unit.
Handset: {CALL}
Base unit: {EDIT}
4Press {EDIT} repeatedly until the phone
number is shown in the desired format.
5Proceed with the operation for your unit.
Handset: {C}
Base unit: {SP-PHONE}
LIf the indicated line is already being used or
you want to select the other line:
Handset: Press {LINE 1} or {LINE 2}.
Base unit: Press {LINE 1} or {LINE 2}.
Caller ID number auto edit feature
Once you call back an edited number, the unit
remembers the Area Code and Format of the
Edited Number. Next time when someone calls
from the same Area Code, caller information is
customized by the unit as follows:
– When the call is being received, the Caller ID
number is displayed in the same Format as the
Edited Number.
– After the call is ended, the phone number of the
caller, when reviewed from the Caller list, is
displayed in the same Format as the Edited
Number.
For example, you can use this feature to set the
unit to ignore the area code of callers in your area,
so that you can call these local numbers using
caller information without dialing the area code.
To activate this feature, you must edit an entry in
the caller list, then call that number. After that,
phone numbers from that caller’s area code are
edited automatically.
Note:
LPhone numbers from the 4 most recently edited
area codes are automatically edited.
LIf you move to another area, you can turn this
feature off to erase previously edited area
codes. To use this feature again, turn it on and
reprogram the area codes you want to edit once
again.
Turning Caller ID auto edit on/off
1{MENU} i {#}{2}{1}{4}
Y Handset / [ Base unit
1Local phone number
Example:
321-5555
2Area code – Local phone number
Example:
31 – Area code – Local phone number
Example:
Y Handset / [ Base unit
555-321-5555
1-555-321-5555
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Caller ID Service
36 For assistance, please visit http://www.panasonic.com/help
2{V}/{^}: Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Erasing selected caller information
1Proceed with the operation for your unit.
Handset: {MENU} i {V}/{^}: “View
Caller ID” i {SELECT}
Base unit: {CID}
2{V}/{^}: Select the desired entry.
3{ERASE} (soft key) i {V}/{^}: “Yes” i
{SELECT}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Erasing all caller information
1Proceed with the operation for your unit.
Handset: {MENU} i {V}/{^}: “View
Caller ID” i {SELECT}
Base unit: {CID}
2{ERASE} (soft key) i {V}/{^}: “Yes” i
{SELECT}
3Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Storing caller information to the
phonebook
1{MENU} i {V}/{^}: “View Caller ID”
i {SELECT}
2{V}/{^}: Select the desired entry.
LTo edit the number, press {SAVE}. i
Press {EDIT} repeatedly until the phone
number is shown in the desired format. i
{SAVE} i Go to step 4.
3Press {SAVE} 2 times.
4If necessary, edit the party’s name (16
characters max.). i {OK}
5If necessary, edit the party’s phone number
(24 digits max.). i {OK}
6{V}/{^}: Select the desired group (page 22).
i {SELECT} 2 times
LTo add other entries, repeat from step 2.
7{OFF}
1{CID}
2{V}/{^}: Select the desired entry.
LTo edit the number, press {EDIT} repeatedly
until the phone number is shown in the
desired format.
3{SAVE}
4If necessary, edit the party’s name (16
characters max.). i {OK}
5If necessary, edit the party’s phone number
(24 digits max.). i {OK}
6{V}/{^}: Select the desired group (page 22).
i {SELECT} 2 times
LTo add other entries, repeat from step 2.
7{■} (EXIT)
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset
[ Base unit
TG938x(e).book Page 36 Friday, June 5, 2009 9:55 AM
Answering System
37
For assistance, please visit http://www.panasonic.com/help
Answering system
The answering system can answer and record
calls for you when you are unavailable to answer
the phone.
Important:
LOnly 1 person can access the answering system
(listen to messages, record a greeting message,
etc.) at a time.
LWhen callers leave messages, the unit records
the day and time of each message. Make sure
the date and time have been set correctly (page
16).
Memory capacity
The total recording capacity (including your
greeting message) is about 40 minutes. A
maximum of 64 messages can be recorded.
Note:
LIf message memory becomes full:
–“Messages full” is shown on the handset
and base unit display.
– The ANSWER ON indicator on the base unit
flashes rapidly when the answering system is
turned on.
LWhen the message memory becomes full:
– If you use the pre-recorded greeting
message, the unit automatically switches to
another pre-recorded greeting message
asking callers to call again later.
– If you recorded your own greeting message,
the same message is still announced to
callers even though their messages are not
recorded.
Turning the answering
system on/off
■To turn on:
Press {ANSWER SELECT} repeatedly to select
the desired line(s). i {ANSWER ON}
LThe ANSWER ON indicator lights up.
■To turn off:
Press {ANSWER ON}.
LThe ANSWER ON indicator turns off.
Call screening
While a caller is leaving a message, you can listen
to the call through the handset’s or base unit’s
speaker. To adjust the speaker volume, press {^}
or {V} repeatedly.
You can answer the call by pressing {C} on the
handset or pressing {SP-PHONE} on the base
unit.
Call screening can be set for each handset and/or
the base unit.
Note:
LTo turn this feature off, see page 42.
Greeting message
When the unit answers a call, a greeting message
is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
Greeting messages can be recorded in one of the
two following ways:
– for line 1 and line 2 with different greetings (2
minutes max. for each greeting)
– for line 1 and line 2 with the same greeting (2
minutes max.). Select “Line1&Line2” in step
2.
1{MENU} i {#}{3}{0}{2}
2{V}/{^}: Select the desired line(s). i
{SELECT}
3After the base unit beeps, speak clearly about
20 cm (8 inches) away from the MIC.
4Press {STOP} to stop recording.
LThe message you have recorded is played
after the beep.
5{■} (EXIT)
[ Base unit
Y Handset / [ Base unit
[ Base unit
TG938x(e).book Page 37 Friday, June 5, 2009 9:55 AM
Answering System
38 For assistance, please visit http://www.panasonic.com/help
Using a pre-recorded greeting
message
If you erase or do not record your own greeting
message, the unit plays a pre-recorded greeting
message for callers and asks them to leave
messages.
Erasing your greeting message (Resetting to a
pre-recorded greeting message)
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own greeting
message.
1{MENU} i {#}{3}{0}{3}
2{V}/{^}: Select the desired line(s). i
{SELECT}
3Press {ERASE} while your greeting message
is playing.
4{■} (EXIT)
Playing back the greeting message
1{MENU} i {#}{3}{0}{3}
2{V}/{^}: Select the desired line(s). i
{SELECT}
3{■} (EXIT)
Listening to messages using
the base unit
When new messages have been recorded, the
message indicator on the base unit flashes.
Press {6}.
LIf new messages have been recorded, the base
unit plays back new messages.
LIf there are no new messages, the base unit
plays back all messages.
Playing back messages for the desired line(s)
Press {ANSWER SELECT} repeatedly to select
the desired line(s), then press {6}.
Operating the answering system
during playback
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
Calling back (Caller ID subscribers
only)
If caller information was received for the call, you
can call the caller back while listening to a
message.
Press {SP-PHONE} during playback.
LTo edit the number before calling back, press
{EDIT} repeatedly until the phone number is
shown in the desired format (page 35).
LThe unit automatically uses the line you set in
line selection mode (page 17) to call back. When
the line selection mode is set to “Auto”, the
indicated line (c or d) is used for the call. If
the indicated line is already being used or you
want to select the other line, press {LINE 1} or
{LINE 2}.
Erasing all messages
Erasing all messages for both line 1 and line 2
1{ERASE}
L8 is displayed.
2Press {ERASE} again.
Erasing all messages for the desired line(s)
Press {ANSWER SELECT} repeatedly to select
the desired line(s), then press {ERASE} 2 times.
[ Base unit
[ Base unit
Key Operation
{^} or {V} Adjust the speaker volume
{7}Repeat message*1
{8}Skip message
{PAUSE}Pause message
To resume playback, press
{6}.
{■} (STOP) Stop playback
To exit the playback mode,
press {■} (EXIT).
{ERASE}Erase currently playing
message
TG938x(e).book Page 38 Friday, June 5, 2009 9:55 AM
Answering System
39
For assistance, please visit http://www.panasonic.com/help
Listening to messages using
the handset
When new messages have been recorded, “New
message” is displayed.
1To play new messages:
{MENU} i {#}{3}{2}{3}
To play all messages:
{MENU} i {#}{3}{2}{4}
2When finished, press {OFF}.
Note:
LTo switch to the receiver, press {C}.
Playing back messages for the desired line(s)
1{MENU} i {V}/{^}: “Answering device”
i {SELECT}
2Press {8} repeatedly to select the desired
line(s).
3{V}/{^}: “Play new msg.” or “Play all
msg.” i {SELECT}
4When finished, press {OFF}.
Operating the answering system
You can also operate the answering system by
pressing dial keys on the handset.
To use the following commands:
{MENU} i {V}/{^}: “Answering device” i
{SELECT} i Press {8} repeatedly to select
the desired line(s) if necessary.
Calling back (Caller ID subscribers
only)
If caller information is received for the call, you can
call the caller back while listening to a message.
1Press {MENU} during playback.
2{V}/{^}: “Edit & Call” i {SELECT}
LTo edit the number before calling back,
press {EDIT} repeatedly until the phone
number is shown in the desired format
(page 35).
3{C}
LThe unit automatically uses the line you set
in line selection mode (page 17) to call back.
When the line selection mode is set to
“Auto”, the indicated line (c or d) is
used for the call. If the indicated line is
already being used or you want to select the
other line, press {LINE 1} or {LINE 2}.
Erasing all messages
Erasing all messages for both line 1 and line 2
1{MENU} i {#}{3}{2}{5}
2{V}/{^}: “Yes” i {SELECT} i {OFF}
Erasing all messages for the desired line(s)
1{MENU} i {V}/{^}: “Answering device”
i {SELECT}
Key Operation
{^} or {V} Adjust the receiver/speaker
volume (during playback)
{1} or {<}Repeat message (during
playback)*1
{2} or {>}Skip message (during
playback)
{3}Enter the “Settings” menu
{4}Play new messages
{5}Play all messages
{PAUSE}Pause message*2
{9}Stop playback
{0}Turn answering system off
{*}{4}Erase currently playing
message
{*}{5}Erase all messages
{#}{1}
i {8}*3
Turn answering system on for
line 1 only
{#}{2}
i {8}*3
Turn answering system on for
line 2 only
{#}{0}
i {8}*3
Turn answering system on for
both line 1 and line 2
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 To resume playback:
{V}/{^}: “Playback” i {SELECT}
*3 For English voice guidance only:
When you press a line selection number
({#}{1}, {#}{2}, or {#}{0}), the selected
line(s) is announced, then press {8}.
Key Operation
TG938x(e).book Page 39 Friday, June 5, 2009 9:55 AM
Answering System
40 For assistance, please visit http://www.panasonic.com/help
2Press {8} repeatedly to select the desired
line(s).
3{V}/{^}: “Erase all” i {SELECT}
4{V}/{^}: “Yes” i {SELECT} i {OFF}
Remote operation
Using a touch-tone phone, you can call your phone
number from outside and access the unit to listen
to messages or change answering system
settings. The unit’s voice guidance prompts you to
press certain dial keys to perform different
operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system remotely.
This code prevents unauthorized parties from
listening to your messages remotely. The default
setting is “111”.
Program this setting using either one of the
handsets or the base unit.
1{MENU} i {#}{3}{0}{6}
2Enter the desired 3-digit remote access code.
i {SAVE}
3Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Using the answering system
remotely
1Dial your phone number from a touch-tone
phone.
2After the greeting message starts, enter your
remote access code.
LThe unit announces the number of new
messages.
LThe voice guidance announcements are
different depending on the voice guidance
language setting (page 16).
3Follow the voice guidance prompts as
necessary or control the unit using remote
commands (page 41).
4When finished, hang up.
Note:
LYou can also leave a message just as any
outside caller can. After the greeting message
starts, press {*} to skip the greeting message
and record your message after the beep.
Voice guidance
When the English voice guidance is selected
During remote operation, the unit’s voice guidance
starts and prompts you to press {1} to perform a
specific operation, or press {2} to listen to more
available operations. Operations are presented by
voice guidance in the following order:
– Play back all messages
– Play back new messages
– Record your message
– Erase all messages
– Record your greeting message
Note:
LIf you do not press any dial keys within 10
seconds after a voice guidance prompt, the unit
disconnects your call.
When the Spanish voice guidance is selected
To start the voice guidance, press {9}. The voice
guidance announces the available remote
commands (page 41). See the Spanish quick
guide for details (page 60).
Note:
LIf you do not press any dial keys within 10
seconds after a voice guidance prompt, the unit
disconnects your call.
Y Handset / [ Base unit
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Answering System
41
For assistance, please visit http://www.panasonic.com/help
Remote commands
You can press dial keys to access certain
answering system functions without waiting for the
voice guidance to prompt you.
1Select the desired line(s) while you are
accessing the answering system if necessary.
For line 1: {#}{1}
For line 2: {#}{2}
For line 1 and line 2: {#}{0}
2Press the desired dial keys.
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 For English voice guidance only:
To resume operation, enter a remote command
within 3 seconds, or the voice guidance starts.
*3 For Spanish voice guidance only
*4 Unit resets to a pre-recorded greeting message.
Turning on the answering system
remotely
If the answering system is turned off, you can turn
it on remotely.
Important:
LThe answering system can be remotely turned
on only for the line which you have currently
selected in “Turning the answering system
on/off”, page 37.
1Dial your phone number from a touch-tone
phone.
2Let the phone ring 15 times.
3Enter your remote access code after the beep.
LThe greeting message is played back.
LYou can either hang up, or enter your
remote access code again and begin
remote operation (page 40).
Note:
LIf you want to turn on the answering system for
the line which has not been selected in “Turning
the answering system on/off”, page 37, enter the
desired remote commands, {#}{1}{8},
{#}{2}{8}, or {#}{0}{8} (refer to the column to
the left) to turn on and access the other line.
Key Operation
{1}Repeat message (during
playback)*1
{2}Skip message (during
playback)
{4}Play new messages
{5}Play all messages
{6}Play greeting message
{#}{1}{7}Record a greeting message
for line 1 only
{#}{2}{7}Record a greeting message
for line 2 only
{#}{0}{7}Record a common greeting
message for both line 1 and
line 2
{#}{1}{8}Turn answering system on
for line 1 only
{#}{2}{8}Turn answering system on
for line 2 only
{#}{0}{8}Turn answering system on
for both line 1 and line 2
{9}Stop recording
Stop playback*2
Start voice guidance*3
{0}Turn answering system off
{*}{4}Erase currently playing
message
{*}{5}Erase all messages
{*}{6}Erase greeting message
(during greeting message
playback)*4
{*}{#} End remote operation (or
hang up)
TG938x(e).book Page 41 Friday, June 5, 2009 9:55 AM
Answering System
42 For assistance, please visit http://www.panasonic.com/help
Answering system settings
Number of rings before the unit
answers a call
You can change the number of times the phone
rings “Ring count” before the unit answers
calls. You can select 2 to 7 rings, or “Toll
saver”.
The default setting is “4rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end of the
4th ring when there are no new messages. If you
call your phone from outside to listen to new
messages (page 40), you know that there are no
new messages when the phone rings for the 3rd
time. You can then hang up without being charged
for the call.
Program this setting using either the one of the
handsets or base unit.
1{MENU} i {#}{2}{1}{1}
2{V}/{^}: Select the desired setting. i
{SAVE}
3Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
For voice mail service subscribers
If you subscribe to a flat-rate service package that
includes Caller ID, call waiting, voice mail, and
unlimited local/regional/long distance calls, please
note the following:
LTo use the voice mail service provided by your
service provider/telephone company rather than
the unit’s answering system, turn off the
answering system (page 37).
LTo use this unit’s answering system rather than
the voice mail service provided by your service
provider/telephone company, please contact
your service provider/telephone company to
deactivate your voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so that
this unit’s answering system answers calls
before the voice mail service of your service
provider/telephone company does. It is
necessary to check the number of rings
required to activate the voice mail service
provided by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice mail
service so that the answering system can
answer the call first. To do so, contact your
service provider/telephone company.
Caller’s recording time
You can change the maximum message recording
time allotted to each caller. The default setting is
“3min”.
Program this setting using either the one of the
handsets or base unit.
1{MENU} i {#}{3}{0}{5}
2{V}/{^}: Select the desired setting. i
{SAVE}
3Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Turning the call screening on/off
You can set the call screening feature “On” or
“Off”. For details, see page 37. The default
setting is “On”.
1{MENU} i {#}{3}{1}{0}
2{V}/{^}: Select the desired setting. i
{SAVE}
3Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
TG938x(e).book Page 42 Friday, June 5, 2009 9:55 AM
Voice Mail Service
43
For assistance, please visit http://www.panasonic.com/help
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service, your
service provider/telephone company’s voice mail
system answers calls for you when you are
unavailable to answer the phone or when your line
is busy. Messages are recorded by your service
provider/telephone company, not your telephone.
Please contact your service provider/telephone
company for details of this service.
Important:
LTo use the voice mail service provided by your
service provider/telephone company rather than
the unit’s answering system, turn off the
answering system (page 37). For details, see
page 42.
Voice mail message indication
The unit lets you know that you have new voice
mail messages by showing “VoiceMail:Line1”
and/or “VoiceMail:Line2” on the display.
To listen to your voice mail messages, you must
dial your service provider/telephone company’s
voice mail access number.
Note:
LIf the handset or base unit still indicates there
are new messages even after you have listened
to all new messages, turn it off by pressing and
holding {OFF} on the handset until a beep
sounds.
LIf your voice mail service uses voice mail tones
and a message is over 3 minutes long, the unit
may not indicate new messages.
Voice mail (VM) tone detection
Your service provider/telephone company sends
special signals (sometimes called “voice mail
tones” or “stutter tones”) to the unit to let you know
you have new voice mail messages. If you hear a
series of dial tones followed by a continuous dial
tone after you press {C} on the handset or press
{SP-PHONE} on the base unit, you have new
voice mail messages. Soon after you hang up a
call or after the phone stops ringing, your unit
checks the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company does
not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone company.
Turning VM tone detection on/off
The default setting is “On”.
Program this setting using either the one of the
handsets or base unit.
1{MENU} i {#}{3}{3}{2}
2{V}/{^}: Select the desired setting. i
{SAVE}
3Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■} (EXIT)
Y Handset / [ Base unit
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Intercom/Locator
44 For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made:
– between the handset and base unit
– between handsets
Note:
LIf you receive an outside call while talking on the
intercom, an interrupt tone will be heard (page
29).
– To answer the call with the handset, press
{OFF}, then press {C}. You can also
answer the call by pressing {LINE 1} or
{LINE 2} after hanging up the intercom.
– To answer the call with the base unit, press
{SP-PHONE} 2 times. You can also answer
the call by pressing {LINE 1} or {LINE 2}
after hanging up the intercom.
LWhen paging unit(s), the paged unit(s) beeps for
1 minute.
Making an intercom call
1{INTERCOM}
2To page the base unit, press {0}.
To page another handset, enter its extension
number.
LTo stop paging, press {OFF}.
3When you finish talking, press {OFF}.
1Proceed with the desired operation.
■When 1 handset is registered:
Press {INTERCOM}.
■When 2 or more handsets are registered:
Press {INTERCOM}.
– To page a specific handset, enter the
handset number.
– To page all handsets, press {0} or wait for
a few seconds.
LTo stop paging, press {INTERCOM}.
2When you finish talking, press {INTERCOM}.
Answering an intercom call
1Press {C} to answer the page.
2When you finish talking, press {OFF}.
1Press {INTERCOM} to answer the page.
2When you finish talking, press {INTERCOM}.
Note for handset and base unit:
LThe ringer volume for intercom calls follows the
higher volume level of the 2 lines (page 30).
Even when the ringer volume for both lines is set
to off (page 30), the handset and/or base unit
still rings at the low level for intercom calls.
Handset locator
You can locate a misplaced handset by paging it.
1Base unit:
{LOCATOR}
LAll registered handsets beep for 1 minute.
2To stop paging:
Handset:
Press {C}, then press {OFF}.
Base unit:
Press {LOCATOR}.
Note:
LEven when the ringer volume for both lines is set
to off (page 30), the handset still rings at the low
level for paging.
Y Handset
[ Base unit
Y Handset
[ Base unit
TG938x(e).book Page 44 Friday, June 5, 2009 9:55 AM
Intercom/Locator
45
For assistance, please visit http://www.panasonic.com/help
Transferring calls
Outside calls can be transferred between 2 people.
1During an outside call, press {INTERCOM}
once to put the call on hold.
2To page the base unit, press {0}.
To page another handset, enter its extension
number.
3Wait for the paged party to answer.
LIf the paged party does not answer, press
{LINE 1} or {LINE 2} that is flashing on the
handset to return to the outside call.
4{OFF}
LThe outside call is being routed to the
destination unit.
1Proceed with the desired operation.
■When 1 handset is registered:
During an outside call, press {INTERCOM}.
■When 2 or more handsets are registered:
During an outside call, press {INTERCOM}.
– To page a specific handset, enter the
handset number.
– To page all handsets, press {0} or wait for
a few seconds.
2Wait for the paged party to answer.
LIf the paged party does not answer, press
the flashing {LINE 1} or {LINE 2} to return
to the outside call.
3Press {INTERCOM}.
LThe outside call is being routed to the
handset.
Answering a transferred call
Press {C} to answer the page.
Press {SP-PHONE} to answer the page.
Note for handset and base unit:
LAfter the paging party disconnects, you can talk
to the outside caller.
Conference calls
3 people can establish a conference call.
Conference call with 2 outside calls
While you are talking with an outside caller, you
can make or answer a 2nd call on the other line,
and then combine the calls to establish a
conference call.
1During an outside call, press {HOLD} 2 times.
2To answer a 2nd call, press {LINE 1} or {LINE
2}.
To make a 2nd call, press {LINE 1} or {LINE
2}, then dial the phone number.
3When the 2nd call is connected, press
{MENU}. i {V}/{^}: “Conference” i
{SELECT}
LThe 2 calls are combined.
LTo hang up only one line, press {LINE 1} or
{LINE 2} for the party with which you want
to continue talking.
LTo put both lines on hold, press {HOLD}. To
talk with only one caller, press {LINE 1} or
{LINE 2} for the party with which you want
to continue talking. To resume both lines,
press {CONF}.
1During an outside call, press {HOLD}.
2To answer a 2nd call, press {LINE 1} or {LINE
2}.
To make a 2nd call, press {LINE 1} or {LINE
2}, then dial the phone number.
3When the 2nd call is connected, press
{MENU}. i {V}/{^}: “Conference” i
{SELECT}
LThe 2 calls are combined.
LTo hang up only one line, press {LINE 1} or
{LINE 2} for the party with which you want
to continue talking.
LTo put both lines on hold, press {HOLD}. To
talk with only one caller, press {LINE 1} or
{LINE 2} for the party with which you want
to continue talking. To resume both lines,
press {CONF}.
Y Handset
[ Base unit
Y Handset
[ Base unit
Y Handset
[ Base unit
TG938x(e).book Page 45 Friday, June 5, 2009 9:55 AM
Intercom/Locator
46 For assistance, please visit http://www.panasonic.com/help
Conference call with an outside call
and an intercom call
While you are talking with an outside caller, one
more extension can join the conversation and
establish a conference call.
1During an outside call, press {INTERCOM}
once to put the call on hold.
2To page the base unit, press {0}.
To page a specific handset, enter the handset
number.
3When the paged party answers, press
{CONF}.
LThe 2 calls are combined.
LTo leave the conference, press {OFF}. The
other 2 parties can continue the
conversation.
1Proceed with the desired operation.
■When 1 handset is registered:
During an outside call, press {INTERCOM}.
■When 2 or more handsets are registered:
During an outside call, press {INTERCOM}.
– To page a specific handset, enter the
handset number.
– To page all handsets, press {0} or wait for
a few seconds.
2When the paged party answers, press
{CONF}.
LThe 2 calls are combined.
LTo leave the conference, press {SP-
PHONE}. The other 2 parties can continue
the conversation.
Note for the handset and base unit:
LThe outside call can be put on hold by pressing
{HOLD}. Only the person who placed the call on
hold can resume the full conference by pressing
{CONF}.
Y Handset
[ Base unit
TG938x(e).book Page 46 Friday, June 5, 2009 9:55 AM
Using Bluetooth devices
47
For assistance, please visit http://www.panasonic.com/help
Using Bluetooth devices
The base unit is Bluetooth wireless technology
compatible.
By using with other Bluetooth devices such as a
cellular phone and headset, the following features
are available:
– Copying phonebook entries from your cellular
phone to the base unit (page 47)
– Having a hands-free conversation by registering
a Bluetooth headset to the base unit (page 48)
Important:
LYour cellular phone and headset must be
Bluetooth wireless technology compatible.
Copying phonebook entries
from a Bluetooth cellular
phone to the base unit
(phonebook transfer)
You can copy phonebook entries from your cellular
phone to the base unit.
Once you have copied phonebook entries to the
base unit, you can copy those entries to the
handset (page 24).
Important:
LIf a copied entry has 2 or more phone numbers,
each phone number (6 max.) is stored as a
separate entry but with the same name in the
phonebook.
LIf a phonebook entry in your cellular phone
includes additional data such as a picture, that
entry may fail to copy to the base unit.
1Base unit:
{MENU} i {#}{6}{1}{8}
L“Please transfer phonebook data
from cell phone.” is displayed.
2Your cellular phone:
Follow the instructions of your cellular phone
to copy phonebook entries. (You need to
search for and select the base unit on your
cellular phone.)
LThe base unit’s PIN may be required
(default: “0000”).
LThe entries being copied are displayed on
the base unit.
LWhen entries have been copied,
“Completed” is displayed on the base unit.
LYou can continue copying other entries if
necessary. (depending on your cellular
phone)
3Base unit:
{■} (EXIT)
Note:
LSome copied entries may have characters
which do not exist in the character table (page
22). These characters can be displayed but
cannot be entered when editing an entry.
LThe unit does not support some characters. If a
copied entry includes those characters, they are
replaced with “;”.
Changing the base unit’s PIN (Personal
Identification Number)
For security, the base unit’s PIN must be entered
when copying phonebook entries from a cellular
phone to the base unit. The default setting is
“0000”.
Important:
LIf you change the PIN, please make a note of the
new PIN. The unit does not reveal the PIN to
you. If you forget the PIN, see page 57.
1{MENU} i {#}{6}{1}{9}
LIf you set the PIN for the first time, go to step
3.
2Enter the current 4-digit PIN.
3Enter the new 4-digit PIN. i {OK}
4Enter the new 4-digit PIN again. i {OK}
5{■} (EXIT)
[ Base unit
TG938x(e).book Page 47 Friday, June 5, 2009 9:55 AM
Using Bluetooth devices
48 For assistance, please visit http://www.panasonic.com/help
Using a Bluetooth wireless
headset (optional)
By registering a Bluetooth headset to the base
unit, you can have a hands-free conversation
wirelessly.
Important:
LUp to 2 headsets can be registered to the base
unit. However, only 1 Bluetooth headset can be
used at a time.
LFor best performance, we recommend using a
Bluetooth headset within 1 m (3.3 feet) of the
base unit. A headset can communicate with the
base unit within a range of approximately 10 m
(33 feet).
Registering a headset
1Your headset:
Set your headset to registration mode.
LRefer to your headset operating
instructions.
2Base unit:
{MENU} i {#}{6}{2}{3} i {V}/{^}: “Add
new device” i {SELECT}
3Base unit:
Enter your headset PIN.
LTypically, default PIN is “0000”. Refer to
your headset operating instructions.
4Base unit:
{OK}
LWhen registration is complete, ] is
displayed. You are ready to use the
headset.
Note:
LWhen you register a 2nd headset, the 1st
registered headset is disconnected from the
base unit. To use the 1st registered headset,
change the headset connection. See “Changing
the headset connection (when 2 headsets are
registered)”, page 48.
Reconnecting a headset
If ] is not displayed even when the headset is
turned on, the headset has been disconnected
from the base unit. Reconnect the headset.
Important:
LMake sure that the headset is turned on.
1{MENU} i {#}{6}{2}{3}
2{V}/{^}: Select the headset indicated by “Q”.
i {MENU}
3{V}/{^}: “Connect” i {SELECT}
L] is displayed.
4{■} (EXIT)
Disconnecting a headset from the base unit
(when using a headset with another Bluetooth
device)
To use your headset with another Bluetooth device
such as a cellular phone, you may need to
disconnect the headset from the base unit.
1{MENU} i {#}{6}{2}{3}
2{V}/{^}: Select the headset indicated by “Q”.
i {MENU}
3{V}/{^}: “Disconnect” i {SELECT}
L] disappears from the display.
4{■} (EXIT)
Changing the headset connection (when 2
headsets are registered)
Only 1 headset can be used at a time. If the
headset you want to use is not connected to the
base unit, change the connection to that headset.
Important:
LMake sure that the headset is turned on.
1{MENU} i {#}{6}{2}{3}
2{V}/{^}: Select the desired headset. i
{SELECT}
LThe selected headset is indicated by “Q”.
L] is displayed.
3{■} (EXIT)
[ Base unit
[ Base unit
[ Base unit
TG938x(e).book Page 48 Friday, June 5, 2009 9:55 AM
Using Bluetooth devices
49
For assistance, please visit http://www.panasonic.com/help
Deregistering a headset
If you want to cancel your headset, you can
deregister the headset from the base unit.
1{MENU} i {#}{6}{2}{3}
2{V}/{^}: Select the headset you want to
cancel. i {MENU}
3{V}/{^}: “Deregistration” i {SELECT}
4{V}/{^}: “Yes” i {SELECT}
LAfter the headset is deregistered, the base
unit beeps and “Add new device” is
displayed.
5{■} (EXIT)
Operating a Bluetooth wireless
headset
Making calls
After dialing the phone number using the base unit,
you can operate the call with your headset.
Refer to your headset operating instructions for
further details.
Answering calls
Refer to your headset operating instructions for
further details.
Switching a call between the headset and base
unit speakerphone
To switch to the base unit speakerphone, press
{s}.
To return to the headset, press {W}.
Adjusting the headset receiver volume
Press {^} or {V} repeatedly while talking on the
headset.
LTo adjust the volume using the headset, refer to
your headset operating instructions.
Listening to messages recorded on the base
unit answering system
You can listen to messages with your headset.
1Press {6} to play back.
2Press {W} to switch from the base unit to the
headset.
[ Base unit
[ Base unit
[ Base unit
[ Base unit
TG938x(e).book Page 49 Friday, June 5, 2009 9:55 AM
Useful Information
50 For assistance, please visit http://www.panasonic.com/help
Wall mounting
Base unit
1Lead the AC adaptor cord and telephone line
cord through the hole in the wall mounting
adaptor in the direction of the arrow.
2Tuck the telephone line cord inside the wall
mounting adaptor (A). Connect the AC
adaptor cord and telephone line cord (B).
3Insert the hooks on the wall mounting adaptor
into holes 1 and 2 on the base unit.
4Adjust the adaptor to hold the base unit, then
push it in the direction of the arrow until it clicks
into place.
Hook
AC adaptor cord
A
B
2
1
2
1
TG938x(e).book Page 50 Friday, June 5, 2009 9:55 AM
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51
For assistance, please visit http://www.panasonic.com/help
5Connect the telephone line cord. Mount the
unit by inserting the mounting pins into the
round openings on the adaptor (for pin 2, use
the round cut out at the bottom of the adaptor
if you are using the 4 inch phone plate), then
slide the unit down to secure it. Connect the
AC adaptor to power outlet (page 9).
LThere are 2 common types of wall phone
plates. The distance between 1 and 2
may vary depending on the size of the wall
phone plate installed.
To remove the wall mounting adaptor
While pushing down the release levers (A),
remove the adaptor (B).
Charger
1Drive the screws (not supplied) into the wall.
2Mount the charger (A), then slide it down (B)
and to the right (C) until it is secure.
Belt clip
83 mm
(31/4 inches)
or
102 mm
(4 inches)
(120 V AC,
60 Hz)
83 mm
(3 1/4 inches) 102 mm
(4 inches)
AC adaptor cord
2
2
1
1
■ To attach ■ To remove
AA
B
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
A
B
C
TG938x(e).book Page 51 Friday, June 5, 2009 9:55 AM
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52 For assistance, please visit http://www.panasonic.com/help
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause/solution
Busy LThe called unit is in use.
LOther units are in use and the system is busy. Try again later.
LPrivacy mode is on for the call you tried to join (page 21).
LThe handset you are using is too far from the base unit. Move
closer and try again.
LThe handset’s registration may have been canceled. Re-
register the handset (page 33).
Check tel line 1
Check tel line 2
LThe supplied telephone line cord has not been connected yet or
not connected properly. Check the connections (page 10).
LIf you use the unit as a single-line telephone only, erase the
message as follows:
To erase “Check tel line 1”, press {MENU}. i
{#}{1}{8}{9}
To erase “Check tel line 2”, press {MENU}. i
{#}{1}{9}{0}
When a power failure occurs, the message is displayed again.
Erase again as above.
Couldn’t connect
Confirm headset
is on then retry
LThe headset has lost connection with the base unit. Confirm
that your headset is turned on.
LThe headset is too far from the base unit. Move closer to the
base unit.
Error!! LThe handset’s registration has failed. Move the base unit and
handset away from all electrical appliances and try again.
LRecording was too short. Try again.
Failed LPhonebook copy failed (page 24). Confirm the other unit (the
receiver) is in standby mode and try again.
Incomplete LPhonebook copy is incomplete. The receiver’s phonebook
memory is full. Erase the unnecessary phonebook entries
(page 24) from the other unit (the receiver) and try again.
Memory full LThe phonebook memory is full. Erase unnecessary entries
(page 24).
LMessage memory is full. Erase unnecessary messages (page
38, 39).
Messages full LMessage memory is full. Erase unnecessary messages (page
38, 39).
No link to base.
Reconnect AC adaptor.
LThe handset has lost communication with the base unit. Move
closer to the base unit and try again.
LUnplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
LThe handset’s registration may have been canceled. Re-
register the handset (page 33).
TG938x(e).book Page 52 Friday, June 5, 2009 9:55 AM
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53
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Use rechargeable battery. LA wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 6.
You must first subscribe
to Caller ID.
LYou must subscribe to Caller ID service. Once you receive
caller information after subscribing to Caller ID service, this
message will not be displayed.
Problem Cause/solution
The unit does not work. LMake sure the batteries are installed correctly (page 12).
LFully charge the batteries (page 12).
LCheck the connections (page 9).
LUnplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
LThe handset has not been registered to the base unit. Register
the handset (page 33).
I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
LIf you are using a splitter to connect the unit, remove the splitter
and connect the unit to the wall jack directly. If the unit operates
properly, check the splitter.
LDisconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your service provider/telephone company.
Display message Cause/solution
TG938x(e).book Page 53 Friday, June 5, 2009 9:55 AM
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54 For assistance, please visit http://www.panasonic.com/help
Programmable settings
Battery recharge
Making/answering calls, intercom
Problem Cause/solution
The display is in a language I
cannot read.
LChange the display language (page 16).
While programming, the unit starts
to ring.
LA call is being received. Answer the call and start again after
hanging up.
I cannot register a handset to a
base unit.
LThe maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 33).
LPlace the handset and the base unit away from other electrical
appliances.
Problem Cause/solution
The handset beeps and/or 3
flashes.
LBattery charge is low. Fully charge the batteries (page 12).
I fully charged the batteries, but
3 still flashes or 4 is
displayed.
LClean the charge contacts and charge again (page 12).
LIt is time to replace the batteries (page 12).
I fully charged the batteries, but
the operating time seems to be
shorter.
LClean the battery ends (S, T) and the charge contacts with a
dry cloth and charge again.
Problem Cause/solution
w is flashing. LThe handset is too far from the base unit. Move closer.
LThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
LYou are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
LThe handset is not registered to the base unit. Register it (page
33).
Noise is heard, sound cuts in and
out.
LYou are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
LIf you are using the handset and base unit near a cellular
phone, move the cellular phone at least 0.6 m (2 feet) away
from them to prevent electrical interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset and/or base unit
does not ring.
LThe ringer volume is turned off. Adjust the ringer volume (page
19).
LNight mode is turned on. Turn it off (page 32).
TG938x(e).book Page 54 Friday, June 5, 2009 9:55 AM
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55
For assistance, please visit http://www.panasonic.com/help
Caller ID
I cannot make a call. LThe dialing mode may be set incorrectly. Change the setting
(page 16).
LThe handset is too far from the base unit. Move closer and try
again.
I cannot make long distance calls. LMake sure that you have long distance service.
Problem Cause/solution
Caller information is not
displayed.
LYou must subscribe to Caller ID service. Contact your service
provider/telephone company for details.
LIf your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug the
unit directly into the wall jack.
LIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
LThe name display service may not be available in some areas.
Contact your service provider/telephone company for details.
LOther telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed
late.
LDepending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
LMove closer to the base unit.
The caller list/incoming phone
numbers are not edited
automatically.
LThe Caller ID number auto edit feature is turned off. Turn it on
and try again (page 35).
LYou need to call back the edited number to activate Caller ID
number auto edit.
I cannot dial the phone number
edited in the caller list.
LThe phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area code
is missing). Edit the phone number with another pattern (page
35).
Time on the unit has shifted. LIncorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 30).
The 2nd caller’s information is not
displayed during an outside call.
LIn order to use Caller ID, call waiting, or Call Waiting Caller ID
(CWID), you must first contact your service provider/telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Problem Cause/solution
TG938x(e).book Page 55 Friday, June 5, 2009 9:55 AM
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56 For assistance, please visit http://www.panasonic.com/help
Answering system
Using Bluetooth devices
Problem Cause/solution
The unit does not record new
messages.
LThe answering system is not turned on for the line you wish to
record messages from. Select the desired line or both lines,
then turn the answering system on (page 37).
LThe message memory is full. Erase unnecessary messages
(page 38).
LThe answering system is activated for both lines, and the 1st
caller is leaving a voice message. The 2nd caller cannot leave
a message, but the caller information will be stored (page 34).
LIf you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 42).
I cannot operate the answering
system.
LSomeone is using the unit. Wait for the other user to finish.
LA caller is leaving a message. Wait for the caller to finish.
LThe handset is too far from the base unit. Move closer.
I cannot operate the answering
system remotely.
LYou are entering the wrong remote access code. If you forgot
the remote access code, store a new remote access code
(page 40).
LPress each key firmly.
LThe answering system is turned off. Turn it on (page 41).
LYou are using a rotary/pulse telephone. Try again using a
touch-tone phone.
While recording a greeting
message or listening to
messages, the unit rings and
recording stops.
LA call is being received. Answer the call and try again later.
Problem Cause/solution
I cannot copy phonebook entries
from my cellular phone.
LConfirm that your cellular phone supports Bluetooth wireless
technology.
LConfirm that your cellular phone supports the Object Push
Profile (OPP) specification.
LIf your cellular phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from your cellular phone.
LTurn your cellular phone off, then turn it on and try again.
I cannot have a conversation
using the headset.
LYour Bluetooth headset is not registered. Register it (page 48).
LTurn your headset off, then turn it on and try again.
Noise is heard during a call on the
headset.
LA Bluetooth headset can communicate with the base unit within
a range of approximately 10 m (33 feet). The connection may
be subject to interference from obstructions such as walls or
electronic devices. Move closer to the base unit.
TG938x(e).book Page 56 Friday, June 5, 2009 9:55 AM
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57
For assistance, please visit http://www.panasonic.com/help
Liquid damage
Caution:
LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.
I cannot connect my headset to
the base unit.
LConfirm that your headset is turned on.
LOnly 1 headset can be connected at a time. Change the
connection to your headset (page 48).
LIf your headset is already connected to another Bluetooth
device such as your cellular phone, disconnect the headset
from your cellular phone, then perform the connecting
procedure from the base unit.
Some headset enhanced features
are not available.
LThe base unit does not support enhanced features such as Last
number redial or Call reject.
An error tone is heard when I try to
program the Bluetooth feature.
LThe bluetooth feature cannot be accessed immediately after
connecting the AC adaptor to the base unit. Wait a few seconds
and try again.
LThe headset has not connected to the base unit yet even
though you performed the connecting procedure setting. Wait a
few seconds and try again.
“Add new device” is not
displayed on the base unit when I
try to register a headset.
L2 headsets have already been registered to the base unit. To
register another headset, deregister an unwanted headset
using the base unit (page 49).
I cannot remember the base unit’s
PIN.
LUse the base unit to change your PIN as follows.
1{MENU} i {#}{6}{1}{9}
2{*}{7}{0}{0}{0}
3Enter the new 4-digit PIN. i {OK}
4Enter the new 4-digit PIN again. i {OK} i {■} (EXIT)
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/
base unit.
LDisconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorized service center.
Problem Cause/solution
TG938x(e).book Page 57 Friday, June 5, 2009 9:55 AM
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58 For assistance, please visit http://www.panasonic.com/help
FCC and other information
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains,
among other information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided to the
telephone company.
L Registration No.............(found on the bottom of the
unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and
modular plug is provided with the product. It is
designed to be connected to a compatible modular jack
that is also compliant.
The REN is used to determine the number of devices
that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five
(5.0). To be certain of the number of devices that may
be connected to a line, as determined by the total
RENs, contact the local telephone company. For
products approved after July 23, 2001, the REN for the
product is part of the product identifier that has the
format US:AAAEQ##TXXXX. The digits represented by
## are the REN without a decimal point (e.g., 03 is a
REN of 0.3).
If this equipment causes harm to the telephone
network, the telephone company will notify you in
advance that temporary discontinuance of service may
be required. But if advance notice isn't practical, the
telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this
happens the telephone company will provide advance
notice in order for you to make necessary modifications
to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair
or warranty information, please contact a Factory
Service Center or other Authorized Servicer. If the
equipment is causing harm to the telephone network,
the telephone company may request that you
disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state
tariffs. Contact the state public utility commission,
public service commission or corporation commission
for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation
of this equipment does not disable your alarm
equipment. If you have questions about what will
disable alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as defined
by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise might be
heard in your Hearing Aid. Some Hearing Aids are not
adequately shielded from external RF (radio
frequency) energy. If noise occurs, use an optional
headset accessory or the speakerphone option (if
applicable) when using this phone. Consult with your
audiologist or Hearing Aid manufacturer about the
availability of Hearing Aids which provide adequate
shielding to RF energy commonly emitted by digital
devices.
WHEN PROGRAMMING EMERGENCY NUMBERS
AND(OR) MAKING TEST CALLS TO EMERGENCY
NUMBERS:
1) Remain on the line and briefly explain to the
dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such
as early morning or late evenings.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
Privacy of communications may not be ensured when
using this phone.
CAUTION:
Any changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate this device.
NOTE:
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
TG938x(e).book Page 58 Friday, June 5, 2009 9:55 AM
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59
For assistance, please visit http://www.panasonic.com/help
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and
receiver.
– Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV
technician for help.
Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To
minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top
of a TV or VCR. If interference is experienced, move
the cordless telephone further away from the TV or
VCR. This will often reduce, or eliminate, interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation exposure
limits set forth for an uncontrolled environment.
L To comply with FCC RF exposure requirements, the
base unit must be installed and operated 20 cm (8
inches) or more between the product and all person’s
body (excluding extremities of hands, wrist and feet).
L This product may not be collocated or operated in
conjunction with any other antenna or transmitter.
L The handset may be carried and operated with only
the specific provided belt-clip. Other non-tested belt-
clips or similar body-worn accessories may not
comply and must be avoided.
Notice
L FCC ID can be found inside the battery compartment
or on the bottom of the units.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have
reduced noise and interference when used with T-Coil
equipped hearing aids and cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
TG938x(e).book Page 59 Friday, June 5, 2009 9:55 AM
Guía Rápida Española
60 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Guía Rápida Española
Instalación
Si está suscrito a un servicio de DSL/ADSL, añada un filtro de DSL/ADSL a la línea telefónica entre la unidad base y
la toma de la línea telefónica. Consulte las instrucciones de operación para ver las conexiones.
Cómo conectar el adaptador para corriente
L
Use sólo el adaptador de corriente Panasonic PQLV219 incluido.
(120 V CA, 60 Hz)
Gancho
Oprima firmemente
el contacto.
Unidad
base
Unidad
base
Correcto
Incorrecto
Cómo conectar el cable de la línea telefónica
N
Para conectarlo a una toma telefónica para 2 líneas
N
Para conectarlo a 2 tomas telefónicas de una sola línea
Enchufe “VERDE”Cable de 4 alambres
A la toma telefónica de 2 líneas (RJ14C)
Cable de 4 alambres
Línea 2
Línea 1
Cable de 2 alambres
A las tomas telefónicas de una sola
línea (RJ11C)
Enchufe “VERDE”
Enchufe “transparente”
“Clic”
UTILICE SÓLO un cable
telefónico de 4 alambres.
“Clic”
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61
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Instalación
CARGUE APROXIMADAMENTE
DURANTE 7 HORAS
Auricular
Cargador
Contestador de llamadas (Unidad base)
Cómo usar la unidad sólo como teléfono de una sola línea
(120 V CA,
60 Hz)
L
Use sólo el adaptador de
corriente Panasonic
PQLV219 incluido.
SÓLO baterías Ni-MH recargables
L
UTILICE SÓLO baterías de Ni-MH tamaño AAA (R03).
L
NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L
Compruebe que las polaridades son las correctas (S, T).
Selección de la(s) línea(s) deseada(s) y encendido del sistema
1
Oprima repetidamente {ANSWER SELECT} para seleccionar la(s) línea(s)
para recibir llamadas usando el contestador de llamadas.
LLa unidad base muestra la(s) línea(s) seleccionada(s)
( , , o 8).
2
Oprima {ANSWER ON}.
LEl indicador de ANSWER ON se ilumina.
Cómo grabar su propio mensaje de bienvenida (opcional)
Nota: Si utiliza un mensaje de bienvenida pregrabado, no es necesario que grabe su propio
mensaje de bienvenida.
Conecte el cable de la línea telefónica a LINE (LÍNEA) 1/2.
Auricular/Unidad base:
Programe esta función usando cualquiera de los auriculares
o la unidad base.
L
Para usar sólo la línea 1: {MENU} i {#}{2}{5}{0} i
{V}/{^}: “Línea 1” i {GUARD.} i {OFF}/{}
L
Para borrar el mensaje “Rev. Línea tel 2”:
{MENU} i {#}{1}{9}{0}
1
{MENU} i {#}{3}{0}{2} i {V}/{^}: Seleccione la(s) línea(s) deseada(s). i {SELEC.}
2
Después de que la unidad emita un pitido, hable con claridad a una distancia aproximada de 20 cm del MIC.
3
Oprima {ALTO} (tecla de función) para detener la grabación. i {}
{ANSWER SELECT
}
Indicador de
ANSWER ON
{ANSWER ON}
INE
Use el cable de la línea
telefónica con el enchufe
“Transparent” (cable de
2 alambres).
Confirme que
aparezca “Cargando”.
■
■
TG938x(e).book Page 61 Friday, June 5, 2009 9:55 AM
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62 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Sugerencias de operación
Tecla navegadora/Tecla de volumen (
?
, VOL.)
N
Navegación por listas o elementos
Al oprimir esta tecla (
{^}
o
{V}
) repetidamente, puede navegar
(hacia arriba o hacia abajo) por diversas listas o elementos.
N
Cómo ajustar el volumen
Al oprimir esta tecla (
{^}
o
{V}
) repetidamente, puede ajustar el
volumen (hacia arriba o hacia abajo) del receptor o el altavoz
mientras habla.
N
Cómo mover el cursor
Auricular:
{^}
,
{V}
,
{
<
}
o
{
>
}
Unidad base:
{^}
,
{V}
,
{
7
}
o
{
8
}
Al oprimir las teclas anteriores repetidamente, puede mover el
cursor para editar un número o un nombre.
N
Cómo repetir u omitir los mensajes
Auricular:
{
<
}
o
{
>
}
Unidad base:
{
7
}
o
{
8
}
Al oprimir las teclas anteriores, puede repetir u omitir los
mensajes durante la reproducción.
Teclas de función
Cada unidad incluye 3 teclas de función. Al oprimir una tecla de
función, puede seleccionar la función que aparece directamente
encima de ella en la pantalla.
{
C
}
,
{
MENU
}
,
{
LLAMADA
}
y otras funciones adicionales se
asignan a las teclas de función. Preste atención a la pantalla para
ver qué funciones están asignadas a las teclas de función durante la
operación.
Auricular
Unidad base
Indicador de mensaje/botón
{
>
}
(Reproducir) en la
unidad base
Cuando se graban mensajes nuevos, el indicador de mensajes
parpadea.
Para escuchar los mensajes, oprima
{
>
}
.
Cambio de idiomas (Auricular/Unidad base) (predeterminado: inglés)
Idioma de la pantalla
1
{
MENU
}
i
{#}{
1
}{
1
}{
0
}
2
{V}
/
{^}
:
“
Español
”
i
{
GUARD.
}
3
Continúe operando su unidad.
Auricular:
{
OFF
}
Unidad base:
{}
7 8
Auricular Unidad base
{V}
{^}
{<}{>}
LINEA1 LINEA2
LLAMADA
Unidad base
Indicador de mensaje/
botón (Reproducir)
{>}
■
TG938x(e).book Page 62 Friday, June 5, 2009 9:55 AM
Guía Rápida Española
63
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Idioma de la guía de voz
Programe esta función usando cualquiera de los auriculares o la unidad base.
1
{
MENU
}
i
{#}{
1
}{
1
}{
2
}
2
{V}
/
{^}
: Seleccione la configuración deseada.
i
{
GUARD.
}
3
Continúe operando su unidad.
Auricular:
{
OFF
}
Unidad base:
{}
Fecha y hora (Auricular/Unidad base)
Programe esta función usando cualquiera de los auriculares o la unidad base.
1
{
MENU
}
i
{#}{
1
}{
0
}{
1
}
2
Introduzca el día, mes y año actuales.
3
Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
i
{
GUARD.
}
4
Continúe operando su unidad.
Auricular:
{
OFF
}
Unidad base:
{}
Operaciones básicas
Directorio telefónico (Auricular/Unidad base)
Para añadir entradas
1
Continúe operando su unidad.
Auricular:
{
MENU
}
i
{#}{
2
}{
8
}{
0
}
Unidad base:
{
C
}
2
{
AÑADIR
}
i
Introduzca el nombre de la persona (máx. 16 caracteres).
i
{
OK
}
3
Introduzca el número telefónico de la persona (máx. 24 dígitos).
i
{
OK
}
4
{V}
/
{^}
: Seleccione el grupo deseado.
i
{
SELEC.
}
2 veces
5
Continúe operando su unidad.
Auricular:
{
OFF
}
Unidad base:
{}
L
Para introducir un nombre, consulte la tabla de caracteres en las instrucciones de
operación.
Para hacer llamadas
1
Continúe operando su unidad.
Auricular:
{
MENU
}
i
{#}{
2
}{
8
}{
0
}
Unidad base:
{
C
}
2
{V}
/
{^}
: Seleccione la entrada deseada.
3
Continúe operando su unidad.
Auricular:
{C}
Unidad base:
{
SP-PHONE
}
Cambio de idiomas (Auricular/Unidad base) (predeterminado: inglés)
■
■
■
TG938x(e).book Page 63 Friday, June 5, 2009 9:55 AM
Guía Rápida Española
64 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Contestador de llamadas (Operación remota)
Puede usar un teléfono de tonos para llamar a su número telefónico desde un teléfono externo y obtener acceso a la
unidad para escuchar los mensajes o cambiar la configuración del sistema contestador de llamadas. Cambie el idioma
de la guía de voz (page 4) a
“
Español
”
antes de operar la configuración.
1
Marque su número telefónico desde un teléfono de tonos.
2
Después de que comience el mensaje de bienvenida, introduzca su código de acceso remoto. (El código de acceso
remoto predeterminado es
“111”
.)
3
Controle la unidad utilizando los comandos remotos.
L
Oprima
{
9
}
para iniciar la guía de voz.
4
Cuando termine, cuelgue el teléfono.
Comandos remotos
1
Seleccione las líneas que desee mientras accede al contestador de llamadas de ser necesario.
Para la línea 1:
{#}{
1
}
Para la línea 2:
{#}{
2
}
Para la línea 1 y la línea 2:
{#}{
0
}
2
Oprima las teclas de marcación deseadas.
Tecla Comando remoto
{
1
}
Repetir mensaje (durante la reproducción)
{
2
}
Avanzar al siguiente mensaje (durante la reproducción)
{
4
}
Reproducir mensajes nuevos
{
5
}
Reproducir todos los mensajes
{
6
}
Reproduzca el mensaje de saludo
{#}{
1
}{
7
}
Grabar un mensaje de bienvenida sólo para la línea 1
{#}{
2
}{
7
}
Grabar un mensaje de bienvenida sólo para la línea 2
{#}{
0
}{
7
}
Grabar un mensaje de bienvenida común para la línea 1 y la línea 2
{#}{
1
}{
8
}
Encender el contestador de llamadas sólo para la línea 1
{#}{
2
}{
8
}
Encender el contestador de llamadas sólo para la línea 2
{#}{
0
}{
8
}
Encender el contestador de llamadas para la línea 1 y la línea 2
{
9
}
Iniciar la guía de voz (se detiene la reproducción)/Detener la grabación
{
0
}
Apagar el sistema contestador
{*}{
4
}
Borrar el mensaje que se está reproduciendo
{*}{
5
}
Borrar todos los mensajes
{*}{
6
}
Borre el mensaje de saludo (mientras lo reproduce)
{*}{#}
Finalice la operación remota (o cuelgue)
Para grabar su propio mensaje (Mensaje marcador)
1
Después de escuchar el último mensaje, escuchará una serie de pitidos. Después de 10 segundos, sonarán 3
pitidos más.
2
Grabe su mensaje.
3
Cuando termine, cuelgue el teléfono.
L
También puede dejar un mensaje después de borrar todos los mensajes. Después del pitido largo, la unidad
anunciará “No tiene mensajes”. Después de 10 segundos, sonarán 3 pitidos más. Entonces podrá grabar su
mensaje.
L
No puede introducir los comandos remotos mientras esté grabando su mensaje o después de hacerlo.
Operaciones básicas
TG938x(e).book Page 64 Friday, June 5, 2009 9:55 AM
Guía Rápida Española
65
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Cómo usar dispositivos Bluetooth
®
(sólo la unidad base)
Copiado de entradas del directorio telefónico desde un teléfono celular con Bluetooth (transferencia del
directorio telefónico)
Puede copiar entradas del directorio telefónico desde su teléfono celular a la unidad base. Una vez que haya copiado
las entradas del directorio telefónico a la unidad base, puede copiarlas al auricular.
Copiado de entradas del directorio telefónico desde un
teléfono celular con Bluetooth a la unidad base
1
Unidad base:
{
MENU
}
i
{#}{
6
}{
1
}{
8
}
L
“
Transfiera datos de directorio del celular
”
aparece.
2
Su teléfono celular:
Siga las instrucciones de su teléfono celular para copiar las entradas
del directorio telefónico. (Necesita buscar y seleccionar la unidad base
en su teléfono celular.)
L
Es posible que requiera el NIP de la unidad base (configuración
predeterminada:
“
0000
”
).
L
Cuando haya copiado las entradas, aparecerá
“
Completa
”
en la
unidad base.
3
Unidad base:
{}
Copiado de entradas del directorio telefónico de la
unidad base al auricular
Unidad base:
1
{
C
}
i
{
MENU
}
2
{V}
/
{^}
:
“
Cop. todo a Aur.
”
i
{
SELEC.
}
3
Introduzca el número del auricular al que desea copiar.
L
Cuando se hayan copiado todas las entradas, aparecerá
“
Completa
”
.
4
{}
L
También puede copiar una o múltiples entradas al seleccionarlas desde
el directorio telefónico. Consulte las instrucciones de operación para
obtener más detalles.
Cómo usar un audífono Bluetooth (opcional)
Al registrar un audífono Bluetooth en la unidad base, podrá tener conversaciones inalámbricas a manos libres.
Para registrar un audífono
1
Su audífono:
Configure su audífono en modo de registro.
L
Consulte las instrucciones de operación de su audífono.
2
Unidad base:
{
MENU
}
i
{#}{
6
}{
2
}{
3
}
i
{V}
/
{^}
: “
Agr. Disp. Nvo.
”
i
{
SELEC.
}
3
Unidad base:
Introduzca el NIP de su audífono.
L
Por lo general, el NIP predeterminado es
“
0000
”
. Consulte las instrucciones de operación de su audífono.
4
Unidad base:
{
OK
}
L
Cuando complete el registro, aparecerá
]
. Ahora ya está listo para usar el auricular.
Registro
■
■
TG938x(e).book Page 65 Friday, June 5, 2009 9:55 AM
Guía Rápida Española
66 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Marcas registradas
L
La marca denominativa y los logotipos de Bluetooth
®
son propiedad de Bluetooth SIG, Inc. y cualquier uso de dichas
marcas por parte de Panasonic Corporation se hace bajo licencia. Otras marcas comerciales y marcas denominativas
pertenecen a sus respectivos propietarios.
Cómo usar un audífono Bluetooth (opcional)
Cómo operar un audífono inalámbrico Bluetooth
N
Para hacer llamadas
Después de marcar el número telefónico usando la unidad base, puede operar la llamada con su auricular.
Consulte las instrucciones de operación de su audífono para obtener más detalles.
N
Para contestar llamadas
Consulte las instrucciones de operación de su audífono para obtener más detalles.
N
Cómo cambiar la llamada entre el audífono y el altavoz de la unidad base
Para cambiar al altavoz de la unidad base, oprima
{s}
.
Para volver al audífono, oprima
{
W
}
.
N
Ajuste del volumen del receptor
Oprima repetidamente
{^}
o
{V}
mientras habla por el audífono.
L
Para ajustar el volumen usando el audífono, consulte las instrucciones de operación del mismo.
Solución rápida de problemas
Cómo usar dispositivos Bluetooth
®
(sólo la unidad base)
“S/enlace a base. Reconecte adaptador AC.”
El auricular muestra:
Coloque el auricular en la unidad base, y después verifique si aparece
“Cargando”.
“Cargando” no aparece. “Cargando” aparece.
Desconecte y después conecte correctamente el
adaptador de corriente a la unidad base y a la toma
de corriente alterna.
Desconecte el adaptador de corriente de la unidad base, saque la batería del auricular,
y después conecte el adaptador para corriente e inserte de nuevo la batería en el
auricular. Trate de registrar de nuevo el auricular.
Levante el auricular, y después inténtelo de nuevo. Si
el auricular sigue mostrando el mismo mensaje, trate
de registrar de nuevo el auricular.
“Cargando” aún no aparece.
El nuevo registro falló.
El nuevo registro falló.
“Cargando”
aparece ahora.
Es posible que su teléfono requiera servicio.
Visite nuestro sitio web para obtener más información acerca de la resolución de problemas:
http://www.panasonic.com/help (Sólo en inglés).
TG938x(e).book Page 66 Friday, June 5, 2009 9:55 AM
Guía Rápida Española
67
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Cómo registrar un auricular a la unidad base
El auricular y la unidad base que se suministran ya han sido registrados. Si por alguna razón el auricular no está
registrado en la unidad base, regístrelo.
{
MENU
}
i
{#}{
1
}{
3
}{
0
}
Oprima y mantenga oprimido
{
LOCATOR
}
durante 5
segundos hasta que suene el tono de registro.
L
El siguiente paso debe completarse en un máximo de 90
segundos.
Oprima
{
OK
}
, y después espere a que se emita un pitido
largo.
Para obtener más información acerca del registro, visite
http://www.panasonic.com/RegisterYourHandset (sólo en inglés)
Auricular
LINEA1 LINEA2MENU
{MENU}
Unidad base
{LOCATOR}
Auricular
OKATRAS
Oprima LOCATOR
en la base por
5seg después OK
{OK}
TG938x(e).book Page 67 Friday, June 5, 2009 9:55 AM
Appendix
68 For assistance, please visit http://www.panasonic.com/help
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service
Center; purchase Parts and Accessories; or make Customer Service and Literature requests by
visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by
visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)
Accessory Purchases (United States and Puerto Rico)
TG938x(e).book Page 68 Friday, June 5, 2009 9:55 AM
Appendix
69
For assistance, please visit http://www.panasonic.com/help
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the date of original purchase (“Limited
Warranty period”), at its option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or replace will be made
by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts”
Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid
during the Limited Warranty period. This Limited Warranty excludes both parts and labor for
batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended
only to the original purchaser and only covers products purchased as new.
For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the
product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all accessories, and
send it prepaid. Include a letter detailing the complaint, a return address and provide a day time
phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking
number for your records. A copy of valid registered receipt is required under the 1 year parts and
labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this product please follow
instructions above.
Panasonic Telephone Products
Limited Warranty
Ship-In Service
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.
✄
TG938x(e).book Page 69 Friday, June 5, 2009 9:55 AM
Appendix
70 For assistance, please visit http://www.panasonic.com/help
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug
infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or service by anyone other than a Factory
Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost
calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel
to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the Limited Warranty
period, you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for
the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover
or to executive or regional sales offices. These locations do not repair consumer products.
When you ship the product
TG938x(e).book Page 70 Friday, June 5, 2009 9:55 AM
Index
71
Index
A Additional handset: 33
Alarm: 32
Answering calls
Base unit: 19
Handset: 18
Answering system
Call screening: 37
Erasing messages: 38, 39, 41
Listening to messages: 38, 39, 40
Number of rings: 42
Recording time: 42
Remote access code: 40
Remote operation: 40
Ring count: 42
Toll saver: 42
Turning on/off: 37, 41
B Battery: 12
Belt clip: 51
Bluetooth wireless technology
Cellular phonebook: 47
Headset: 48
C Caller ID number auto edit: 35
Caller ID service: 34
Caller list: 34
Call privacy: 21
Call share: 20
Call waiting: 20
Call Waiting Caller ID: 20
Chain dial: 24
Check tel line 1: 52
Check tel line 2: 10, 52
CID (Caller ID): 34
Conference calls: 45
Customer support: 29
D Date and time: 16
Dialing mode: 16
Direct commands: 29
Display
Contrast: 29
Language: 16
E Error messages: 52
F Flash: 20, 30
G Greeting message: 37
Group ringer tone: 34
H Handset
Deregistration: 33
Locator: 44
Registration: 33
Hold: 20
I Intercom: 44
Interrupt tone: 29
K Key tone: 29
L Line mode: 30
Line selection mode: 17
M Making calls
Base unit: 18
Handset: 18
Menu icons: 15
Missed calls: 34
Mute: 20
N Night mode: 32
P Pause: 18
Phonebook: 22
Phonebook copy: 24, 47
Power failure: 9
R Redialing: 18
Ringer tone: 30
Rotary/pulse service: 20
S SP-PHONE (Speakerphone): 18
T Temporary tone dialing: 20
Time adjustment: 30
Troubleshooting: 53
TTY: 68
V VM (Voice mail): 43
Voice guidance language: 16
Voice mail: 42, 43
Volume
Receiver: 18
Ringer (Base unit): 19, 30
Ringer (Handset): 19, 30
Speaker: 18
W Wall mounting: 50
TG938x(e).book Page 71 Friday, June 5, 2009 9:55 AM
PNQX2118ZA CM0609SH0
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2009
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
If your product is not working properly. . .
1. Read these Operating Instructions
2. Visit our website: http://www.panasonic.com/help
L FAQs and troubleshooting hints are available.
3. Contact us via the web at: http://www.panasonic.com/contactinfo
4. Call us at: 1-800-211-PANA (1-800-211-7262)
L Monday - Friday 9:00am - 9:00pm (EST),
Saturday/Sunday 10:00am - 7:00pm (EST)
To order replacement batteries, call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
IMPORTANT!
Attach your purchase receipt here.
One Panasonic Way, Secaucus, New Jersey 07094
Printed in Malaysia
TG938x(e).book Page 72 Friday, June 5, 2009 9:55 AM