Panasonic of North America 96NKX-TGA277 DECT 6.0 Handset User Manual Operating Instructions English

Panasonic Corporation of North America DECT 6.0 Handset Operating Instructions English

User Manual

Operating InstructionsDigital Cordless Answering SystemDigital Cordless PhoneModel No. KX-TG2711KX-TG2712Model No. KX-TG2721KX-TG2722KX-TG323SKModel shown is KX-TG2711.Before initial use, see “Getting Started”on page 9.Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them forfuture reference.Consulte “Guía Rápida Española”, página 39.For assistance, visit our Web site: http://www.panasonic.com/help for customersin the U.S.A. or Puerto Rico.Please register your product: http://www.panasonic.com/prodregPNQX6299ZA_0628_v0.1.2.pdf 1 2013/06/28 16:49:34
IntroductionModel composition .......................................3Accessory information ..................................3Important InformationFor your safety .............................................5Important safety instructions ........................6For best performance ...................................6Other information .........................................7Specifications ...............................................8Getting StartedSetting up .....................................................9Note when setting up .................................10Intelligent eco mode ...................................10Controls ......................................................11Display .......................................................12Initial settings .............................................12Making/Answering CallsMaking calls ...............................................14Answering calls ..........................................14Useful features during a call .......................15Shared PhonebookShared phonebook .....................................17ProgrammingProgrammable settings ..............................19Registering a unit .......................................21Caller ID ServiceUsing Caller ID service ...............................22Caller list ....................................................22Answering SystemAnswering system ......................................24Turning the answering system on/off ...............................................................24Greeting message ......................................24Listening to messages using the baseunit .............................................................25Listening to messages using thehandset ......................................................25Remote operation .......................................26Answering system settings .........................27Voice Mail ServiceVoice mail service ......................................29Intercom/LocatorIntercom .....................................................30Handset locator ..........................................30Transferring calls, conference calls ............30Useful InformationWall mounting ............................................31Error messages ..........................................32Troubleshooting .........................................32FCC and other information .........................36Guía Rápida EspañolaGuía Rápida Española ...............................39AppendixCustomer services .....................................43Warranty (For United States and PuertoRico) ...........................................................44IndexIndex...........................................................462Table of ContentsPNQX6299ZA_0628_v0.1.2.pdf 2 2013/06/28 16:49:35
Model compositionSeries Model No. Base unit HandsetPart No. Part No. QuantityKX-TG2711seriesKX-TG2711 KX-TG2711 KX-TGA277 1KX-TG2712 KX-TG2711 KX-TGA277 2KX-TG2721seriesKX-TG2721 KX-TG2721 KX-TGA277 1KX-TG2722 KX-TG2721 KX-TGA277 2KX-TG323SK KX-TG2721 KX-TGA277 3Accessory informationSupplied accessoriesNo. Accessory item/Order numberQuantityKX-TG2711KX-TG2721KX-TG2712KX-TG2722KX-TG323SKAAC adaptor/PNLV226Z123BTelephone line cord/PQJA10075Z111CRechargeable batteries/HHR-4DPA246DHandset cover*1, *2 123ECharger*3–12*1 The handset cover comes attached to the handset.*2 PNYNTGA277MR: Black/Metallic gray, PNYNTGA277WR: White*3 PNLC1030YB: Black, PNLC1030YM: Metallic gray, PNLC1030ZW: WhiteA B C D EFor assistance, please visit http://www.panasonic.com/help 3IntroductionPNQX6299ZA_0628_v0.1.2.pdf 3 2013/06/28 16:49:35
Additional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 43).Accessory item Order numberRechargeablebatteriesHHR-4DPA*1RTo order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handsetT-adaptor KX-J66Range extender KX-TGA405*2*1 Replacement batteries may have a different capacity from that of the supplied batteries.*2 By installing this unit, you can extend the range of your phone system to include areaswhere reception was previously not available. This product can be purchased online.Please visit our Web site:http://www.panasonic.com/RangeExtenderExpanding your phone systemHandset (optional): KX-TGA421You can expand your phone system byregistering optional handsets (6 max.) to asingle base unit.ROptional handset is a different design fromthat of the supplied handsets.RYou cannot purchase the supplied handset(KX-TGA277) separately.4For assistance, please visit http://www.panasonic.com/helpIntroductionPNQX6299ZA_0705_v0.2.2.pdf 4 2013/07/05 9:44:42
For your safetyTo prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product.WARNINGPower connectionRUse only the power source marked on theproduct.RDo not overload power outlets andextension cords. This can result in the riskof fire or electric shock.RCompletely insert the AC adaptor/powerplug into the power outlet. Failure to do somay cause electric shock and/or excessiveheat resulting in a fire.RRegularly remove any dust, etc. from theAC adaptor/power plug by pulling it fromthe power outlet, then wiping with a drycloth. Accumulated dust may cause aninsulation defect from moisture, etc.resulting in a fire.RUnplug the product from power outlets if itemits smoke, an abnormal smell, or makesan unusual noise. These conditions cancause fire or electric shock. Confirm thatsmoke has stopped emitting and contactthe Panasonic Call Center at1-800-211-PANA (1-800-211-7262).RUnplug from power outlets and never touchthe inside of the product if its casing hasbeen broken open.RNever touch the plug with wet hands.Danger of electric shock exists.InstallationRTo prevent the risk of fire or electricalshock, do not expose the product to rain orany type of moisture.RDo not place or use this product nearautomatically controlled devices such asautomatic doors and fire alarms. Radiowaves emitted from this product may causesuch devices to malfunction resulting in anaccident.RDo not allow the AC adaptor or telephoneline cord to be excessively pulled, bent orplaced under heavy objects.Operating safeguardsRUnplug the product from power outletsbefore cleaning. Do not use liquid oraerosol cleaners.RDo not disassemble the product.RDo not spill liquids (detergents, cleansers,etc.) onto the telephone line cord plug, orallow it to become wet at all. This maycause a fire. If the telephone line cord plugbecomes wet, immediately pull it from thetelephone wall jack, and do not use.MedicalRConsult the manufacturer of any personalmedical devices, such as pacemakers orhearing aids, to determine if they areadequately shielded from external RF(radio frequency) energy. (The productoperates in the frequency range of 1.92 GHz to 1.93 GHz, and the RFtransmission power is 115 mW (max.).)RDo not use the product in health carefacilities if any regulations posted in thearea instruct you not to do so. Hospitals orhealth care facilities may be usingequipment that could be sensitive toexternal RF energy.CAUTIONInstallation and locationRNever install telephone wiring during anelectrical storm.RNever install telephone line jacks in wetlocations unless the jack is specificallydesigned for wet locations.RNever touch uninsulated telephone wires orterminals unless the telephone line hasbeen disconnected at the network interface.RUse caution when installing or modifyingtelephone lines.RThe AC adaptor is used as the maindisconnect device. Ensure that the ACoutlet is installed near the product and iseasily accessible.RThis product is unable to make calls when:For assistance, please visit http://www.panasonic.com/help 5Important InformationPNQX6299ZA_0628_v0.1.2.pdf 5 2013/06/28 16:49:35
– the handset batteries need recharging orhave failed.– there is a power failure.BatteryRWe recommend using the batteries notedon page 4. USE ONLY rechargeableNi-MH batteries AAA (R03) size.RDo not mix old and new batteries.RDo not open or mutilate the batteries.Released electrolyte from the batteries iscorrosive and may cause burns or injury tothe eyes or skin. The electrolyte is toxic andmay be harmful if swallowed.RExercise care when handling the batteries.Do not allow conductive materials such asrings, bracelets, or keys to touch thebatteries, otherwise a short circuit maycause the batteries and/or the conductivematerial to overheat and cause burns.RCharge the batteries provided with oridentified for use with this product only, inaccordance with the instructions andlimitations specified in this manual.ROnly use a compatible base unit (orcharger) to charge the batteries. Do nottamper with the base unit (or charger).Failure to follow these instructions maycause the batteries to swell or explode.Attention:A nickel metal hydride battery that isrecyclable powers the product you havepurchased.Please call 1-800-8-BATTERY(1-800-822-8837) for information on how torecycle this battery.Important safetyinstructionsWhen using your product, basic safetyprecautions should always be followed toreduce the risk of fire, electric shock, andinjury to persons, including the following:1. Do not use this product near water forexample, near a bathtub, washbowl,kitchen sink, or laundry tub, in a wetbasement or near a swimming pool.2. Avoid using a telephone (other than acordless type) during an electrical storm.There may be a remote risk of electricshock from lightning.3. Do not use the telephone to report a gasleak in the vicinity of the leak.4. Use only the power cord and batteriesindicated in this manual. Do not dispose ofbatteries in a fire. They may explode.Check with local codes for possible specialdisposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonicunits use radio waves to communicate witheach other.RFor maximum coverage and noise-freecommunications, place your base unit:– at a convenient, high, and centrallocation with no obstructions betweenthe handset and base unit in an indoorenvironment.– away from electronic appliances such asTVs, radios, personal computers,wireless devices, or other phones.– facing away from radio frequencytransmitters, such as external antennasof mobile phone cell stations. (Avoidputting the base unit on a bay window ornear a window.)RCoverage and voice quality depends on thelocal environmental conditions.6For assistance, please visit http://www.panasonic.com/helpImportant InformationPNQX6299ZA_0628_v0.1.2.pdf 6 2013/06/28 16:49:35
RIf the reception for a base unit location isnot satisfactory, move the base unit toanother location for better reception.EnvironmentRKeep the product away from electrical noisegenerating devices, such as fluorescentlamps and motors.RThe product should be kept free fromexcessive smoke, dust, high temperature,and vibration.RThe product should not be exposed todirect sunlight.RDo not place heavy objects on top of theproduct.RWhen you leave the product unused for along period of time, unplug the product fromthe power outlet.RThe product should be kept away from heatsources such as heaters, kitchen stoves,etc. It should not be placed in rooms wherethe temperature is less than 0 °C (32 °F) orgreater than 40 °C (104 °F). Dampbasements should also be avoided.RThe maximum calling distance may beshortened when the product is used in thefollowing places: Near obstacles such ashills, tunnels, underground, near metalobjects such as wire fences, etc.ROperating the product near electricalappliances may cause interference. Moveaway from the electrical appliances.Routine careRWipe the outer surface of the productwith a soft moist cloth.RDo not use benzine, thinner, or anyabrasive powder.Other informationCAUTION: Risk of explosion if battery isreplaced by an incorrect type. Dispose of usedbatteries according to the instructions.Notice for product disposal, transfer,or returnRThis product can store your private/confidential information. To protect yourprivacy/confidentiality, we recommend thatyou erase information such as phonebookor caller list entries from the memory beforeyou dispose of, transfer, or return theproduct.NoticeENERGY STARAs an ENERGY STAR® Partner, Panasonichas determined that this product meets theENERGY STAR guidelines for energyefficiency. ENERGY STAR is a U.S.registered mark.For assistance, please visit http://www.panasonic.com/help 7Important InformationPNQX6299ZA_0628_v0.1.2.pdf 7 2013/06/28 16:49:35
SpecificationsRStandard:DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)RFrequency range:1.92 GHz to 1.93 GHzRRF transmission power:115 mW (max.)RPower source:120 V AC, 60 HzRPower consumption:Base unit*1:Standby: Approx. 0.6 WMaximum: Approx. 3.2 WBase unit*2:Standby: Approx. 0.7 WMaximum: Approx. 3.5 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 1.8 WROperating conditions:0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %relative air humidity (dry)*1 KX-TG2711 series: page 3*2 KX-TG2721 series: page 3Note:RDesign and specifications are subject tochange without notice.RThe illustrations in these instructions mayvary slightly from the actual product.8For assistance, please visit http://www.panasonic.com/helpImportant InformationPNQX6299ZA_0628_v0.1.2.pdf 8 2013/06/28 16:49:35
Setting upConnectionsRUse only the supplied Panasonic ACadaptor PNLV226.RWhen mounting the unit on a wall, seepage 31.nBase unitCorrect IncorrectHook“Click”Press plug firmly.*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.To power outletTo single-linetelephone jack(RJ11C) DSL/ADSL filter* “Click”nChargerTo power outletHooksBattery installationRUSE ONLY Ni-MH batteries AAA (R03)size.RDo NOT use Alkaline/Manganese/Ni-Cdbatteries.RConfirm correct polarities ( , ).Rechargeable Ni-MH ONLYBattery chargingCharge for about 7 hours.RWhen the batteries are fully charged,“Fully charged” is displayed.Confirm “Charging” is displayed.For assistance, please visit http://www.panasonic.com/help 9Getting Started PNQX6299ZA_0628_v0.1.2.pdf 9 2013/06/28 16:49:35
Note when setting upNote for connectionsRThe AC adaptor must remain connected atall times. (It is normal for the adaptor to feelwarm during use.)RThe AC adaptor should be connected to avertically oriented or floor-mounted ACoutlet. Do not connect the AC adaptor to aceiling-mounted AC outlet, as the weight ofthe adaptor may cause it to becomedisconnected.During a power failureRThe unit will not work during a powerfailure. We recommend connecting acorded-type telephone (without AC adaptor)to the same telephone line or to the sametelephone line jack using a PanasonicT-adaptor (page 4).Note for battery installationRUse the supplied rechargeable batteries.For replacement, we recommend using thePanasonic rechargeable batteries noted onpage 4, 6.RWipe the battery ends ( , ) with a drycloth.RAvoid touching the battery ends ( , )or the unit contacts.Note for battery chargingRIt is normal for the handset to feel warmduring charging.RClean the charge contacts of the handset,base unit, and charger with a soft and drycloth once a month. Before cleaning theunit, disconnect from power outlets and anytelephone line cords. Clean more often ifthe unit is exposed to grease, dust, or highhumidity.Battery levelIcon Battery levelHighMediumLowNeeds charging.Panasonic Ni-MH batteryperformance (supplied batteries)Operation Operating timeIn continuous use 10 hours max.*1Not in use (standby) 6 days max.*1*1 If eco mode is on.Note:RActual battery performance depends onusage and ambient environment.REven after the batteries are fully charged,the handset can be left on the base unit orcharger without any ill effect on thebatteries.RThe battery level may not be displayedcorrectly after you replace the batteries. Inthis case, place the handset on the baseunit or charger and let it charge for at least7 hours.Intelligent eco modeThis feature automatically reduces handsetpower consumption by suppressing handsettransmission power when the handset is closeto the base unit.RWhen this feature is activated, “ECO” isdisplayed.REco mode is turned off when the claritybooster is activated (page 15).10 For assistance, please visit http://www.panasonic.com/help Getting StartedPNQX6299ZA_0628_v0.1.2.pdf 10 2013/06/28 16:49:35
ControlsHandsetAEFGIJLMKABCDHSpeakerM N (Phonebook) MCLEARNMZN (Speakerphone)M N (TALK)Dial keypad (*: Tone)ReceiverDisplayMMENUNMOKNMMUTENMPAUSENMFLASHNMOFFNMicrophoneCharge contacts Navigator key–MDN, MCN, MFN, or MEN: Scroll through variouslists and items.– VOL. (Volume: MDN or MCN): Adjust thereceiver or speaker volume while talking.–MFN CID (Caller ID): View the caller list.–MEN REDIAL: View the redial list.Base unitnKX-TG2711 series: page 3BAM N (LOCATOR)Charge contactsFor assistance, please visit http://www.panasonic.com/help 11Getting Started PNQX6299ZA_0628_v0.1.2.pdf 11 2013/06/28 16:49:35
nKX-TG2721 series: page 3ACDEBHGF IMjN/MkN (VOL.: Volume up/down)M N (ERASE)M N (PLAY)Message indicatorCharge contactsSpeakerM N/M N (Repeat/Skip)MnN (STOP)M N (LOCATOR)M N (ANSWER ON/OFF)ANSWER ON/OFF indicatorDisplayHandset display itemsItem MeaningWithin base unit rangeRWhen flashing:Handset is searching for thebase unit. (page 33)ECO Eco mode is on. (page 10)[P] Privacy mode is on. (page 20)[1] Handset numberBattery levelIn use RSomeone is using the line.RAnswering system is beingused by the base unit.*1*1 KX-TG2721 series: page 3Initial settingsn Symbol meaning:Symbol MeaningExample:MbN: “Off”Press MCN or MDN to select thewords in quotations.Date and time1MMENUN2MbN: “Date and time” a MOKN3Enter the current month, date, and yearby selecting 2 digits for each.Example: July 15, 201307 15 134Enter the current hour and minute(12-hour clock format) by selecting 2digits for each.Example: 9:3009 305*: Select “AM” or “PM”.6MOKN a MOFFNNote:RWhen English is selected as the displaylanguage, 12-hour clock format is used.When Spanish is selected, 24-hour clockformat is used.RThe date and time may be incorrect after apower failure. In this case, set the date andtime again.Display languageYou can select either “English” or“Español” as the display language. Thedefault setting is “English”.1MMENUN2MbN: “Initial setting” a MOKN3MbN: “Display settings” a MOKN4MbN: “Change language” a MOKN5MbN: Select the desired setting. a MOKN6MOFFN12 For assistance, please visit http://www.panasonic.com/help Getting StartedPNQX6299ZA_0628_v0.1.2.pdf 12 2013/06/28 16:49:35
Note:RHow to change from Spanish back toEnglish:AMMENUNBMbN: “Ajuste inicial” a MOKNCMbN: “Ajuste pantalla” a MOKNDMbN: “Cambiar idioma” a MOKNEMbN: “English” a MOKN a MOFFNVoice guidance languageAvailable for:KX-TG2721 series: page 3You can select either “English” or“Español” as the voice guidance languageof the answering system. The default setting is“English”.1MMENUN2MbN: “Answering device” a MOKN3MbN: “Settings” a MOKN4MbN: “Voice prompt” a MOKN5MbN: Select the desired setting.6MOKN a MOFFNDialing modeIf you cannot make calls, change this settingaccording to your telephone line service. Thedefault setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.1MMENUN2MbN: “Initial setting” a MOKN3MbN: “Set tel line” a MOKN4MbN: “Set dial mode” a MOKN5MbN: Select the desired setting.6MOKN a MOFFNFor assistance, please visit http://www.panasonic.com/help 13Getting Started PNQX6299ZA_0628_v0.1.2.pdf 13 2013/06/28 16:49:35
Making calls1Lift the handset and dial the phonenumber.RTo correct a digit, press MCLEARN.2Press MN.3When you finish talking, press MOFFN orplace the handset on the base unit orcharger.Using the speakerphone1Dial the phone number and press MZN.RSpeak alternately with the other party.2When you finish talking, press MOFFN.Note:RFor best performance, use thespeakerphone in a quiet environment.RTo switch back to the receiver, press MN.Adjusting the receiver or speakervolumePress MDN or MCN repeatedly while talking.Making a call using the redial listThe last 5 phone numbers dialed are stored inthe redial list (each 48 digits max.).1MEN REDIAL2MbN: Select the desired phone number.3M NErasing a number in the redial list1MEN REDIAL2MbN: Select the desired phone number.a MCLEARN3MbN: “Yes” a MOKN4MOFFNPause (for PBX/long distance serviceusers)A pause is sometimes required when makingcalls using a PBX or long distance service.When storing a calling card access numberand/or PIN in the phonebook, a pause is alsoneeded (page 18).Example: If you need to dial the line accessnumber “9” when making outside calls with aPBX:19 a MPAUSEN2Dial the phone number. a MNNote:RA 3.5 second pause is inserted each timeMPAUSEN is pressed.Answering calls1Lift the handset and press M N or MZNwhen the unit rings.RYou can also answer the call bypressing any dial key from 0 to 9,*, or #. (Any key answer feature)2When you finish talking, press MOFFN orplace the handset on the base unit orcharger.Auto talkYou can answer calls simply by lifting thehandset off the base unit or charger. You donot need to press MN. To turn this featureon, see page 20.Adjusting the handset ringer volumenWhile the handset is ringing for anincoming call:Press MDN or MCN repeatedly to select thedesired volume.nProgramming the volume beforehand:1MMENUN2MbN: “Initial setting” a MOKN3MbN: “Ringer settings” a MOKN4MbN: “Ringer volume” a MOKN5MbN: Select the desired volume.6MOKN a MOFFN14 For assistance, please visit http://www.panasonic.com/helpMaking/Answering CallsPNQX6299ZA_0628_v0.1.2.pdf 14 2013/06/28 16:49:35
Temporary handset ringer offWhile the handset is ringing for a call, you canturn the ringer off temporarily by pressingMOFFN.Adjusting the base unit ringervolumeAvailable for:KX-TG2721 series: page 3Press MjN or MkN repeatedly to select thedesired volume.RTo turn the ringer off, press and hold MkNuntil the unit beeps.Useful features during acallHoldThis feature allows you to put an outside callon hold.1Press MMENUN during an outside call.2MbN: “Hold” a MOKN3To release hold, press MN.RAnother handset user can take the callby pressing MN.Note:RIf a call is kept on hold for more than 9minutes, the call rings at your unit again.After 1 additional minute on hold, the call isdisconnected.RIf another phone is connected to the sameline, you can also take the call by lifting itshandset.MuteWhile mute is turned on, you can hear theother party, but the other party cannot hearyou.1Press MMUTEN during conversation.2To return to the conversation, pressMMUTEN again.FlashMFLASHN allows you to use the specialfeatures of your host PBX such as transferringan extension call, or accessing optionaltelephone services.Note:RTo change the flash time, see page 20.For call waiting or Call WaitingCaller ID service usersTo use call waiting or Call Waiting Caller ID,you must first subscribe with your serviceprovider/telephone company.This feature allows you to receive calls whileyou are already talking on the phone. If youreceive a call while on the phone, you will heara call waiting tone.If you subscribe to both Caller ID and CallWaiting with Caller ID services, the 2ndcaller’s information is displayed after you hearthe call waiting tone on the handset.1Press MFLASHN to answer the 2nd call.2To switch between calls, press MFLASHN.Note:RPlease contact your service provider/telephone company for details andavailability of this service in your area.Temporary tone dialing (forrotary/pulse service users)You can temporarily switch the dialing modeto tone when you need to access touch-toneservices (for example, answering services,telephone banking services, etc.).Press * before entering access numberswhich require tone dialing.Handset clarity boosterThis feature can improve sound clarity whenthe handset is used in an area where theremay be interference. During an outside call,For assistance, please visit http://www.panasonic.com/help 15Making/Answering CallsPNQX6299ZA_0628_v0.1.2.pdf 15 2013/06/28 16:49:35
this feature is turned on automatically whennecessary.Call shareYou can join an existing outside call.To join the conversation, press MN whenthe other handset is on an outside call.Note:RA maximum of 4 parties (including 1 outsideparty) can join a conversation using 3extensions. (4-way conference)RTo prevent other users from joining yourconversations with outside callers, turnprivacy mode on (page 20).16 For assistance, please visit http://www.panasonic.com/helpMaking/Answering CallsPNQX6299ZA_0628_v0.1.2.pdf 16 2013/06/28 16:49:35
Shared phonebookThe shared phonebook allows you to makecalls without having to dial manually. Anyhandset registered to the base unit can usethe shared phonebook. You can add 50names and phone numbers to the sharedphonebook.Important:ROnly 1 person can access the sharedphonebook at a time.Adding entries1M N a MMENUN2MbN: “Add new entry” a MOKN3Enter the party’s name (16 charactersmax.). a MOKN4Enter the party’s phone number (24 digitsmax.). a MOKN 2 timesRTo add other entries, repeat from step3.5MOFFNCharacter table for entering namesWhile entering characters, you can switchbetween uppercase and lowercase bypressing * (A®a).Key Character1# & ’ ( ) H, – . / 1 2A B C 2a b c 23D E F 3d e f 34G H I 4g h i 45J K L 5j k l 56M N O 6m n o 6Key Character7P Q R S 7p q r s 78T U V 8t u v 89W X Y Z 9wx y z 900RTo enter another character that is locatedon the same dial key, first press MEN tomove the cursor to the next space.R in the above table represents a singlespace.Erasing the character or numberPress MFN or MEN. a MCLEARNRPress and hold MCLEARN to erase allcharacters or numbers.Finding and calling from aphonebook entryScrolling through all entries1MN2MbN: Select the desired entry.3MNSearching by first character1MN2Press the dial key (0 – 9) whichcontains the character you are searchingfor (page 17).RPress the same dial key repeatedly todisplay the first entry corresponding toeach character located on that dial key.RIf there is no entry corresponding tothe character you selected, the nextentry is displayed.3MbN: Scroll through the phonebook ifnecessary.4MNFor assistance, please visit http://www.panasonic.com/help 17Shared PhonebookPNQX6299ZA_0628_v0.1.2.pdf 17 2013/06/28 16:49:35
Editing entries1Find the desired entry (page 17). aMMENUN2MbN: “Edit” a MOKN3Edit the name if necessary (16 charactersmax.; page 17). a MOKN4Edit the phone number if necessary (24digits max.). a MOKN5MbN: “Save” a MOKN a MOFFNErasing entriesErasing an entry1Find the desired entry (page 17).2MCLEARN3MbN: “Yes”a MOKN a MOFFNChain dialThis feature allows you to dial phone numbersin the phonebook while you are on a call. Thisfeature can be used, for example, to dial acalling card access number or bank accountPIN that you have stored in the phonebook,without having to dial manually.1During an outside call, press MN.2MbN: Select the desired entry.3Press MOKN to dial the number.Note:RWhen storing a calling card access numberand your PIN in the phonebook as onephonebook entry, press MPAUSEN to addpauses after the number and PIN asnecessary (page 14).RIf you have rotary/pulse service, you needto press * before pressing MN in step 1to change the dialing mode temporarily totone. When adding entries to thephonebook, we recommend adding * tothe beginning of phone numbers you wishto chain dial (page 17).18 For assistance, please visit http://www.panasonic.com/helpShared PhonebookPNQX6299ZA_0628_v0.1.2.pdf 18 2013/06/28 16:49:36
Programmable settingsYou can customize the unit by programming the following features using the handset.Scrolling through the display menus1MMENUN2Press MCN or MDN to select the desired main menu. a MOKN3Press MCN or MDN to select the desired item from the next sub-menus. a MOKN4Press MCN or MDN to select the desired setting. a MOKNRThis step may vary depending on the feature being programmed.RTo exit the operation, press MOFFN.Note:RIn the following table, < > indicates the default settings.RIn the following table, indicates the reference page number.RDisplay menu order and sub-menu may vary depending on your model.Main menu Sub-menu 1 Sub-menu 2Caller list – – 22Answering device*1Play new msg.(msg.: message)– 25Play all msg. – 25Erase all msg.*2– 26Greeting Record greeting*224Check greeting 25Pre-recorded*2(Reset to pre-recordedgreeting)25Settings Remote code*2 <111>26Ring count*2 <4 rings>27Recording time*2 <3 min>28Screen call <On> 24Voice prompt *2<English>13Answer on*2– 24Answer off*2– 24Intercom – – 30For assistance, please visit http://www.panasonic.com/help 19ProgrammingPNQX6299ZA_0628_v0.1.2.pdf 19 2013/06/28 16:49:36
Main menu Sub-menu 1 Sub-menu 2Ph.book settings(Ph.book: phonebook)Add new entry*2– 17Initial setting Ringer settings Ringer volume <Level 6>14Ringer tone*3, *4 , *5<Tone 1>–Display settings Change language <English>12Contrast <Level 3> –Set tel line Set dial mode *2<Tone>13Set flash time*2, *6<700 ms>15Privacy mode*2 <Off>– 16Registration HS registration(HS: handset)21Deregistration 21Key tone*7 <On>– –Auto talk*8 <Off>– 14Caller ID edit <On> – 23Date and time*2– – 12Customer support – – –*1 KX-TG2721 series: page 3*2 If you program these settings using one of the handsets, you do not need to program thesame item using another handset.*3 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to3). If you select a melody, you cannot distinguish lines by their ringers.*4 If you select one of the melody ringer tones, it will continue to play for several seconds evenif the caller has already hung up. You may either hear a dial tone or no one on the line whenyou answer the call.*5 The preset melodies in this product are used with permission of © 2007 Copyrights VisionInc.*6 The flash time depends on your telephone exchange or host PBX. Contact your PBXsupplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails topick up the waiting call.*7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing anykeys, including confirmation tones and error tones.20 For assistance, please visit http://www.panasonic.com/helpProgrammingPNQX6299ZA_0628_v0.1.2.pdf 20 2013/06/28 16:49:36
*8 If you subscribe to a Caller ID service and want to view the caller’s information after lifting upthe handset to answer a call, turn off this feature.Registering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered to thebase unit.Important:RSee page 4 for information on the availablemodel.Registering a handset to thebase unitThe supplied handset and base unit arepre-registered. If for some reason the handsetis not registered to the base unit, re-registerthe handset.1Handset:MMENUN2MbN: “Initial setting” a MOKN3MbN: “Registration” a MOKN4MbN: “HS registration” a MOKN5Base unit:Proceed with the operation for your model.nKX-TG2711 series: page 3Press and hold MN (LOCATOR) forabout 5 seconds. (No registration tone)nKX-TG2721 series:page 3Press and hold MN (LOCATOR) forabout 5 seconds until the registrationtone sounds.RIf all registered handsets start ringing,press MN (LOCATOR) again to stop,then repeat this step.RThe next step must be completedwithin 90 seconds.6Handset:Press MOKN, then wait until a long beepsounds.Note:RWhile registering, “Base inregistering mode” is displayed on allregistered handsets.RWhen you purchase an additional handset,refer to the additional handset’s installationmanual for registration.Deregistering a handsetA handset can cancel its own registration tothe base unit, or other handsets registered tothe same base unit. This allows the handset toend its wireless connection with the system.1MMENUN2MbN: “Initial setting” a MOKN3MbN: “Registration” a MOKN4MbN: “Deregistration” a MOKN5335 a MOKN6Select the handset(s) you want to cancelby pressing the desired handset number(1 – 6). a MOKNRThe selected handset number(s)flashes.RTo undo a selection, press the handsetnumber again. The number stopsflashing.7MbN: “Yes” a MOKN8MOFFNFor assistance, please visit http://www.panasonic.com/help 21ProgrammingPNQX6299ZA_0628_v0.1.2.pdf 21 2013/06/28 16:49:36
Using Caller ID serviceImportant:RThis unit is Caller ID compatible. To useCaller ID features, you must subscribe to aCaller ID service. Contact your serviceprovider/telephone company for details.Caller ID featuresWhen an outside call is being received, thecaller information is displayed.Caller information for the last 50 callers islogged in the caller list from the most recentcall to the oldest.RIf the unit cannot receive caller information,the following is displayed:–“Out of area”: The caller dials froman area which does not provide a CallerID service.–“Private caller”: The callerrequests not to send caller information.–“Long distance”: The caller makes along distance call.RIf the unit is connected to a PBX system,caller information may not be properlyreceived. Contact your PBX supplier.Missed callsIf a call is not answered, the unit treats it as amissed call. The display shows “Missedcall”.Note:REven when there are unviewed missedcalls, “Missed call” disappears from thestandby display if the following operation isperformed by one of the registeredhandsets:– Being replaced on the base unit orcharger.– Pressing MOFFN on a handset.Phonebook name displayWhen caller information is received and itmatches a phone number stored in thephonebook, the stored name in thephonebook is displayed and logged in thecaller list.Caller listImportant:ROnly 1 person can access the caller list at atime.RMake sure the unit’s date and time settingis correct (page 12).Viewing the caller list and callingback1MFN CID2Press MCN to search from the most recentcall, or MDN to search from the oldest call.3To call back, press MN.To exit, press MOFFN.Note:RIf the entry has already been viewed oranswered, “ ” is displayed, even if it wasviewed or answered using another handset.RIn step 2, if is displayed, not all of theinformation is shown. To see the remaininginformation, press MEN. To return to theprevious screen, press MFN.Editing a caller’s phone numberbefore calling backYou can edit a phone number in the caller listby removing its area code and/or the longdistance code “1”.1MFN CID2MbN: Select the desired entry.3MMENUN a MbN: “Edit & Save” aMOKN4Press MMENUN repeatedly until the phonenumber is shown in the desired format.ABCLocal phone numberExample: 321-5555Area code – Local phone numberExample: 555-321-55551 – Area code – Local phone numberExample: 1-555-321-555522 For assistance, please visit http://www.panasonic.com/helpCaller ID ServicePNQX6299ZA_0628_v0.1.2.pdf 22 2013/06/28 16:49:36
5M NCaller ID number auto edit featureOnce you call back an edited number, thehandset which was used to call backremembers the area code and format of theedited number. The next time someone callsfrom the same area code, caller information iscustomized by the handset as follows:– When the call is being received, the CallerID number is displayed in the same formatas the edited number.– After the call has ended, the caller’s phonenumber is displayed in the same format asthe edited number, when reviewed from thecaller list.For example, you can use this feature to setthe handset to ignore the area code of callersin your area, so that you can call these localnumbers using caller information withoutdialing the area code.To activate this feature, you must edit an entryin the caller list, then call that number. Afterthat, phone numbers from that caller’s areacode are edited automatically.This feature can be set for each handset(page 20). The default setting is “On”.Note:RPhone numbers from the 4 most recentlyedited area codes are automatically edited.Erasing selected callerinformation1MFN CID2MbN: Select the desired entry.3MCLEARN a MbN: “Yes”4MOKN a MOFFNErasing all caller information1MFN CID2MbN: Select the desired entry. a MMENUN3MbN: “Erase all” a MOKN4MbN: “Yes” a MOKN a MOFFNStoring caller information to thephonebook1MFN CID2MbN: Select the desired entry. a MMENUN3MbN: “Edit & Save” a MOKNRTo edit the number, press MMENUNrepeatedly until the phone number isshown in the desired format.4MMUTEN5Continue from step 3, “Editing entries”,page 18.For assistance, please visit http://www.panasonic.com/help 23Caller ID ServicePNQX6299ZA_0628_v0.1.2.pdf 23 2013/06/28 16:49:36
Answering systemAvailable for:KX-TG2721 series: page 3The answering system can answer and recordcalls for you when you are unavailable toanswer the phone.Important:ROnly 1 person can access the answeringsystem (listen to messages, record agreeting message, etc.) at a time.RWhen callers leave messages, the unitrecords the day and time of each message.Make sure the date and time have been setcorrectly (page 12).Memory capacity (including yourgreeting message)The total recording capacity is about 18minutes. A maximum of 64 messages can berecorded.Note:RWhen message memory becomes full:–“Messages full” is shown on thehandset display.– The ANSWER ON/OFF indicator on thebase unit flashes rapidly if the answeringsystem is turned on.– If you use the pre-recorded greetingmessage, the unit automatically switchesto another pre-recorded greetingmessage asking callers to call againlater.– If you recorded your own greetingmessage, the same message is stillannounced to callers even though theirmessages are not recorded.Turning the answeringsystem on/offBase unitPress M N (ANSWER ON/OFF) to turn on/off the answering system.Handset1MMENUN2MbN: “Answering device” a MOKN3MbN: “Answer on” or “Answer off”a MOKN a MOFFNNote for base unit and handset:RWhen the answering system is turned on,the ANSWER ON/OFF indicator on thebase unit lights up.Call screeningWhile a caller is leaving a message, you canlisten to the call through the handset’s speaker.To adjust the speaker volume, press MDN orMCN repeatedly. You can answer the call bypressing MN. Call screening can be set foreach handset. The default setting is “On”.1MMENUN2MbN: “Answering device” a MOKN3MbN: “Settings” a MOKN4MbN: “Screen call” a MOKN5MbN: Select the desired setting. a MOKNa MOFFNGreeting messageWhen the unit answers a call, a greetingmessage is played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greeting message1MMENUN2MbN: “Answering device” a MOKN24 For assistance, please visit http://www.panasonic.com/helpAnswering SystemPNQX6299ZA_0628_v0.1.2.pdf 24 2013/06/28 16:49:36
3MbN: “Greeting” a MOKN4MbN: “Record greeting” a MOKN5MbN: “Yes” a MOKN6After a beep sounds, hold the handsetabout 20 cm (8 inches) away and speakclearly into the microphone (2 minutesmax.).7Press MOKN to stop recording.8MOFFNUsing a pre-recorded greetingmessageIf you erase or do not record your owngreeting message, the unit plays apre-recorded greeting asking callers to leave amessage.Resetting to a pre-recorded greetingmessageIf you want to use a pre-recorded greetingmessage once you record your own greetingmessage, you need to erase your owngreeting message.1MMENUN2MbN: “Answering device” a MOKN3MbN: “Greeting” a MOKN4MbN: “Pre-recorded” a MOKN5MOKN a MOFFNPlaying back the greetingmessage1MMENUN2MbN: “Answering device” a MOKN3MbN: “Greeting” a MOKN4MbN: “Check greeting” a MOKN5To exit, press MOFFN.Listening to messagesusing the base unitWhen new messages have been recorded,MN on the base unit flashes.Press MN (PLAY).RIf new messages have been recorded, thebase unit plays back new messages.RIf there are no new messages, the baseunit plays back all messages.Operating the answering systemduring playbackKey OperationMjN or MkNAdjust the speakervolumeMNRepeat message*1MNSkip messageMnN (STOP) Stop playbackMN (ERASE) Erase currently playingmessage*1 If pressed within the first 5 seconds of amessage, the previous message isplayed.Erasing all messagesPress MN (ERASE) 2 times while the unit isnot in use.Listening to messagesusing the handsetWhen new messages have been recorded,“New message” is displayed.1MMENUN2MbN: “Answering device” a MOKN3MbN: “Play new msg.” or “Play allmsg.” a MOKN4When finished, press MOFFN.For assistance, please visit http://www.panasonic.com/help 25Answering SystemPNQX6299ZA_0628_v0.1.2.pdf 25 2013/06/28 16:49:36
Note:RTo switch to the receiver, press MN.Operating the answering systemMMENUN a MbN: “Answering device” aMOKNKey OperationMDN or MCNAdjust the receiver/speakervolume (during playback)1 or MFNRepeat message (duringplayback)*12 or MENSkip message (duringplayback)3Enter the “Settings” menu4Play new messages5Play all messages6Play greeting message76 Record greeting message8Turn answering system onMMENUNPause message*29Stop recordingStop playback0Turn answering system off*4*3Erase currently playingmessage*5*4Erase all messages*6 Reset to a pre-recordedgreeting message*1 If pressed within the first 5 seconds of amessage, the previous message isplayed.*2 To resume playback:MbN: “Playback” a MOKN*3 You can also erase as follows:MCLEARN a MbN: “Yes” a MOKN*4 During playback, you can also erase asfollows:MMENUN a MbN: “Erase all” a MOKNa MbN: “Yes” a MOKNCalling back (Caller IDsubscribers only)If caller information is received for the call, youcan call the caller back while listening to amessage.1Press MMENUN during playback.2MbN: “Edit & Call” a MOKNRTo edit the number before calling back,press MMENUN repeatedly until thephone number is shown in the desiredformat (page 22).3MNErasing all messages1MMENUN2MbN: “Answering device” a MOKN3MbN: “Erase all msg.” a MOKN4MbN: “Yes” a MOKN a MOFFNRemote operationUsing a touch-tone phone, you can call yourphone number from outside and access theunit to listen to messages or changeanswering system settings. The unit’s voiceguidance prompts you to press certain dialkeys to perform different operations.Remote access codeA 3-digit remote access code must be enteredwhen operating the answering systemremotely. This code prevents unauthorizedparties from listening to your messagesremotely. The default setting is “111”.Important:RTo prevent unauthorized access to thisproduct, we recommend that you regularlychange the remote code.1MMENUN2MbN: “Answering device” a MOKN3MbN: “Settings” a MOKN26 For assistance, please visit http://www.panasonic.com/helpAnswering SystemPNQX6299ZA_0628_v0.1.2.pdf 26 2013/06/28 16:49:36
4MbN: “Remote code” a MOKN5Enter the desired 3-digit remote accesscode.6MOKN a MOFFNDeactivating remote operationPress * in step 5 on “Remote access code”,page 26.RThe entered remote access code is deleted.Using the answering systemremotely1Dial your phone number from atouch-tone phone.2After the greeting message starts, enteryour remote access code.3Follow the voice guidance prompts asnecessary or control the unit usingremote commands (page 27).4When finished, hang up.Voice guidancenWhen the English voice guidance isselectedDuring remote operation, the unit’s voiceguidance starts and prompts you to press1 to perform a specific operation, or press2 to listen to more available operations.nWhen the Spanish voice guidance isselectedTo start the voice guidance, press 9. Thevoice guidance announces the availableremote commands (page 27).Note:RIf you do not press any dial keys within 10seconds after a voice guidance prompt, theunit disconnects your call.Remote commandsYou can press dial keys to access certainanswering system functions without waiting forthe voice guidance to prompt you.Key Operation1Repeat message (duringplayback)*12Skip message (during playback)4Play new messages5Play all messages9Stop playback*2Start voice guidance*30Turn answering system off*4 Erase currently playing message*5 Erase all messages*# End remote operation(or hang up)*1 If pressed within the first 5 seconds of amessage, the previous message isplayed.*2 For English voice guidance only*3 For Spanish voice guidance onlyTurning on the answering systemremotelyIf the answering system is off, you can turn iton remotely.1Dial your phone number from atouch-tone phone.2Let the phone ring 15 times.RA long beep is heard.3Enter your remote access code within 10seconds after the long beep.RThe greeting message is played back.RYou can either hang up, or enter yourremote access code again and beginremote operation (page 26).Answering system settingsNumber of rings before the unitanswers a callYou can change the number of times thephone rings “Ring count” before the unitFor assistance, please visit http://www.panasonic.com/help 27Answering SystemPNQX6299ZA_0628_v0.1.2.pdf 27 2013/06/28 16:49:36
answers calls. You can select 2 to 7 rings, or“Toll saver”.The default setting is “4 rings”.“Toll saver”: The unit’s answering systemanswers at the end of the 2nd ring when newmessages have been recorded, or at the endof the 5th ring when there are no newmessages. If you call your phone from outsideto listen to new messages (page 26), youknow that there are no new messages whenthe phone rings for the 3rd time. You can thenhang up without being charged for the call.1MMENUN2MbN: “Answering device” a MOKN3MbN: “Settings” a MOKN4MbN: “Ring count” a MOKN5MbN: Select the desired setting. a MOKNa MOFFNFor voice mail service subscribersIf you subscribe to a flat-rate service packagethat includes Caller ID, call waiting, voice mail,and unlimited local/regional/long distancecalls, please note the following:RTo use the voice mail service provided byyour service provider/telephone companyrather than the unit’s answering system,turn off the answering system (page 24).RTo use this unit’s answering system ratherthan the voice mail service provided byyour service provider/telephone company, please contact yourservice provider/telephone company todeactivate your voice mail service.If your service provider/telephone companycannot do this:– Set this unit’s “Ring count” setting sothat this unit’s answering systemanswers calls before the voice mailservice of your service provider/telephone company does. It is necessaryto check the number of rings required toactivate the voice mail service providedby your service provider/telephonecompany before changing this setting.– Change the number of rings of the voicemail service so that the answeringsystem can answer the call first. To doso, contact your service provider/telephone company.Caller’s recording timeYou can change the maximum messagerecording time allowed for each caller. Thedefault setting is “3 min”.1MMENUN2MbN: “Answering device” a MOKN3MbN: “Settings” a MOKN4MbN: “Recording time” a MOKN5MbN: Select the desired setting. a MOKNa MOFFN28 For assistance, please visit http://www.panasonic.com/helpAnswering SystemPNQX6299ZA_0628_v0.1.2.pdf 28 2013/06/28 16:49:36
Voice mail serviceVoice mail is an automatic answering serviceoffered by your service provider/telephonecompany. After you subscribe to this service,your service provider/telephone company’svoice mail system answers calls for you whenyou are unavailable to answer the phone orwhen your line is busy. Messages arerecorded by your service provider/telephone company, not your telephone.Please contact your service provider/telephone company for details of this service.Important:RTo use the voice mail service provided byyour service provider/telephone companyrather than the unit’s answering system,turn off the answering system (page 24).For details, see page 28.(KX-TG2721 series: page 3)Voice mail message indicationWhen you have new voice mail messages,“New Voice Mail” is displayed on thehandset if message indication service isavailable.In order to listen to your voice mail messages,you must dial the voice mail access number ofyour service provider/telephone company.Note:RIf the handset still indicates there are newmessages even after you have listened toall new messages, turn it off by pressingand holding # until the handset beeps.For assistance, please visit http://www.panasonic.com/help 29Voice Mail ServicePNQX6299ZA_0628_v0.1.2.pdf 29 2013/06/28 16:49:36
IntercomIntercom calls can be made betweenhandsets.Note:RWhen paging the handset, the pagedhandset beeps for 1 minute.RIf you receive an outside call while talkingon the intercom, you hear 2 tones.To answer the call with the handset, pressMOFFN, then press MN.Making an intercom call1MMENUN2MbN: “Intercom” a MOKN3Select the handset you want to page bypressing the desired handset number (1– 6).RTo stop paging, press MOFFN.4When you finish talking, press MOFFN.Answering an intercom call1Press MN to answer the page.2When you finish talking, press MOFFN.Handset locatorYou can locate a misplaced handset bypaging it.1Base unit: Press MN (LOCATOR).RAll registered handsets beep for 1minute.2To stop paging:Base unit:Press MN (LOCATOR).Handset:Press MOFFN.Transferring calls,conference callsOutside calls can be transferred or aconference call with an outside party can bemade between 2 handsets.1During an outside call, press MMENUN toput the call on hold.2MbN: “Intercom” a MOKN3Select the handset you want to page bypressing the desired handset number (1– 6).4Wait for the paged party to answer.RIf the paged party does not answer,press MN to return to the outsidecall.5To complete the transfer:Press MOFFN.RThe outside call is being routed to thedestination unit.To establish a conference call:MMENUN a MbN: “Conference” aMOKNRTo leave the conference, press MOFFN.The other 2 parties can continue theconversation.RTo put the outside call on hold:MMENUN a MbN: “Hold” a MOKNTo resume the conference: MMENUNa MbN: “Conference” a MOKNAnswering a transferred callPress MN to answer the page.30 For assistance, please visit http://www.panasonic.com/helpIntercom/LocatorPNQX6299ZA_0628_v0.1.2.pdf 30 2013/06/28 16:49:36
Wall mountingNote:RMake sure that the wall and the fixing method are strong enough to support the weight of theunit.RDrive the screws (not supplied) into the wall.n Base unit n ChargerScrewsHook20 mm(1 inches)31/32Longer than20 mm( inch)25/32Space6 mm( inch)1/425 mm (1 inch)ScrewsHooksLonger than Space20 mm( inch)25/325 mm( inch)3/16For assistance, please visit http://www.panasonic.com/help 31Useful InformationPNQX6299ZA_0628_v0.1.2.pdf 31 2013/06/28 16:49:36
Error messagesDisplay message Cause/solutionBusy RThe called unit is in use.ROther units are in use and the system is busy. Tryagain later.RThe handset you are using is too far from the baseunit. Move closer and try again.RThere is no handset registered to the base unitmatching the handset number you entered.Error!! RRecording was too short. Try again.No link to base. Reconnectmain base AC adaptor.RThe handset has lost communication with the baseunit. Move closer to the base unit and try again.RUnplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.RThe handset’s registration may have been canceled.Re-register the handset (page 21).TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,and then insert the batteries into the handset again.General useProblem Cause/solutionThe handset does not turn oneven after installing chargedbatteries.RPlace the handset on the base unit or charger to turn onthe handset.The unit does not work. RMake sure the batteries are installed correctly (page 9).RFully charge the batteries (page 9).RCheck the connections (page 9).RUnplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.RThe handset has not been registered to the base unit.Register the handset (page 21).I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.RDisconnect the base unit from the telephone line andconnect the line to a known working telephone. If theworking telephone operates properly, contact our servicepersonnel to have the unit repaired. If the workingtelephone does not operate properly, contact your serviceprovider/telephone company.32 For assistance, please visit http://www.panasonic.com/helpUseful InformationPNQX6299ZA_0628_v0.1.2.pdf 32 2013/06/28 16:49:36
Programmable settingsProblem Cause/solutionThe display is in a language Icannot read.RChange the display language (page 12).I cannot register a handset to abase unit.RThe maximum number of handsets (6) is alreadyregistered to the base unit. Cancel unused handsetregistrations from the base unit (page 21).Battery rechargeProblem Cause/solutionThe handset beeps and/or flashes.RBattery charge is low. Fully charge the batteries (page 9).I fully charged the batteries, but– still flashes, or–the operating time seems tobe shorter.RClean the battery ends ( , ) and the charge contactswith a dry cloth and charge again.RIt is time to replace the batteries (page 9).Making/answering calls, intercomProblem Cause/solution is flashing. RThe handset is too far from the base unit. Move closer.RThe base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.RThe handset is not registered to the base unit. Register it(page 21).Noise is heard, sound cuts inand out.RYou are using the handset or base unit in an area withhigh electrical interference. Re-position the base unit anduse the handset away from sources of interference.RMove closer to the base unit.RIf you use a DSL/ADSL service, we recommendconnecting a DSL/ADSL filter between the base unit andthe telephone line jack. Contact your DSL/ADSL providerfor details.The handset does not ring. RThe ringer volume is turned off. Adjust the ringer volume(page 14, 20).The base unit does not ring. RThe ringer volume is turned off. Adjust the ringer volume(page 15).I cannot make a call. RThe dialing mode may be set incorrectly. Change thesetting (page 13).I cannot make long distancecalls.RMake sure that you have long distance service.For assistance, please visit http://www.panasonic.com/help 33Useful InformationPNQX6299ZA_0628_v0.1.2.pdf 33 2013/06/28 16:49:36
Caller IDProblem Cause/solutionCaller information is notdisplayed.RYou must subscribe to Caller ID service. Contact yourservice provider/telephone company for details.RIf your unit is connected to any additional telephoneequipment such as a Caller ID box or cordless telephoneline jack, plug the unit directly into the wall jack.RIf you use a DSL/ADSL service, we recommendconnecting a DSL/ADSL filter between the base unit andthe telephone line jack. Contact your DSL/ADSL providerfor details.RThe name display service may not be available in someareas. Contact your service provider/telephone companyfor details.ROther telephone equipment may be interfering with thisunit. Disconnect the other equipment and try again.Caller information is displayedlate.RDepending on your service provider/telephone company,the unit may display the caller’s information at the 2ndring or later.RMove closer to the base unit.The caller list/incoming phonenumbers are not editedautomatically.RThe Caller ID number auto edit feature is turned off. Turnit on and try again (page 20).RYou need to call back the edited number to activate CallerID number auto edit.I cannot dial the phone numberedited in the caller list.RThe phone number you dialed might have been editedincorrectly (for example, the long distance “1” or the areacode is missing). Edit the phone number with anotherpattern (page 22).The 2nd caller’s information isnot displayed during an outsidecall.RIn order to use Caller ID, call waiting, or Call WaitingCaller ID (CWID), you must first contact your serviceprovider/telephone company and subscribe to the desiredservice.After subscribing, you may need to contact your serviceprovider/telephone company again to activate this specificservice, even if you already subscribed to both Caller IDand Call Waiting with Caller ID services (CWID).34 For assistance, please visit http://www.panasonic.com/helpUseful InformationPNQX6299ZA_0628_v0.1.2.pdf 34 2013/06/28 16:49:36
Answering systemProblem Cause/solutionThe unit does not record newmessages.RThe answering system is turned off. Turn it on (page 24).RThe message memory is full. Erase unnecessarymessages (page 25).RIf you subscribe to a voice mail service, messages arerecorded by your service provider/telephone company,not your telephone. Change the unit’s number of ringssetting or contact your service provider/telephonecompany (page 28).I cannot operate the answeringsystem remotely.RThe remote access code is not set. Set the remoteaccess code (page 26).RYou are entering the wrong remote access code. If youhave forgotten your remote access code, enter theremote access code setting to check your current code(page 26).RThe answering system is turned off. Turn it on (page 27).Liquid damageProblem Cause/solutionLiquid or other form of moisturehas entered the handset/baseunit.RDisconnect the AC adaptor and telephone line cord fromthe base unit. Remove the batteries from the handset andleave to dry for at least 3 days. After the handset/baseunit are completely dry, reconnect the AC adaptor andtelephone line cord. Insert the batteries and charge fullybefore use. If the unit does not work properly, contact anauthorized service center.Caution:RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.For assistance, please visit http://www.panasonic.com/help 35Useful InformationPNQX6299ZA_0628_v0.1.2.pdf 35 2013/06/28 16:49:36
FCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No.............(found on the bottom of the unit)L Ringer Equivalence No. (REN).......0.1BA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will beadvised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid36 For assistance, please visit http://www.panasonic.com/helpUseful InformationPNQX6299ZA_0628_v0.1.2.pdf 36 2013/06/28 16:49:37
manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.WHEN PROGRAMMING EMERGENCYNUMBERS AND(OR) MAKING TESTCALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off-peakhours, such as early morning or late evenings.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined byturning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference.For assistance, please visit http://www.panasonic.com/help 37Useful InformationPNQX6299ZA_0704_v0.2.0.pdf 37 2013/07/04 12:41:44
FCC RF Exposure Warning:L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in conjunction with any other antenna or transmitter.L For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements.Notice:L FCC ID can be found inside the battery compartment or on the bottom of the units.38 For assistance, please visit http://www.panasonic.com/helpUseful InformationPNQX6299ZA_0704_v0.2.0.pdf 38 2013/07/04 12:41:44
Guía Rápida EspañolaInstalaciónLUse solo el adaptador de corriente Panasonic PNLV226 incluido.LUTILICE SOLO baterías de Ni-MH tamaño AAA (R03). LNO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.LCompruebe que las polaridades son las correctas (S,T).A la tomade corriente*Se requiere un filtro DSL/ADSL (no incluido) si tiene servicio de DSL/ADSL.A la toma deteléfono de líneaúnica (RJ11C)Filtro DSL/ADSL*GanchoSOLO baterías Ni-MH recargablesConfirme queaparezca“Cargando”.“Clic”“Clic”Correcto IncorrectoUnidad baseCARGUEAPROXIMADAMENTEDURANTE 7 HORASAuricularCargadorOprima firmementeel contacto. A la tomade corrienteLUse solo el adaptador de corriente Panasonic PNLV226 incluido.Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 39Guía Rápida Española PNQX6299ZA_0628_v0.1.2.pdf 39 2013/06/28 16:49:37
Sugerencias de operaciónTecla navegadora{^},{V},{<}, o {>}: Navegue por diversas listas y elementos.? VOL. (Volumen: {^} o {V}): Ajuste el volumen del receptor o el altavoz mientras habla.{<} CID (Identificador de llamadas): Vea la lista de personas que llamaron.{>} REDIAL (Remarcación): Vea la lista de remarcación.Cambio de idiomas (predeterminado: “English”) (Auricular)Idioma de la pantalla1{MENU}s{r}:“Initial setting”s{OK}2{r}:“Display settings”s{OK}3{r}:“Change language”s{OK}4{r}:“Español”s{OK}s{OFF}Idioma de la guía de vozDisponible para: series KX-TG27211{MENU}s{r}:“Contestadora”s{OK}2{r}:“Ajustes”s{OK}3{r}:“Menú de voz”s{OK}4{r}:“Español”s{OK}s{OFF}Fecha y hora (Auricular)1{MENU}s{r}:“Fecha y hora”s{OK}2Introduzca el día, mes y año actuales.3Introduzca la hora y minuto actuales (formato de reloj de 24 horas).4{OK}s{OFF}Operaciones básicasCómo hacer y contestar llamadas (Auricular)Para hacer llamadas Marque el número telefónico. s{C}/{s}Para contestar llamadas{C}/{s}Para colgar{OFF}{V}{^}{<}{>}Subir volumenBajar volumen40 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida EspañolaPNQX6299ZA_0628_v0.1.2.pdf 40 2013/06/28 16:49:37
Cómo hacer y contestar llamadas (Auricular)Para ajustar el volumen del receptor o del altavozOprima {^} o {V} repetidamente mientras habla.Cómo hacer una llamada usando la lista de remarcación{>} REDIAL s{r}: Seleccione el número telefónico deseado. s{C}Para ajustar el volumen del timbre del auricular1{MENU}s{r}:“Ajuste inicial”s{OK}2{r}:“Ajuste de timbre”s{OK}3{r}:“Vol. de timbre”s{OK}4{r}: Seleccione el volumen deseado. s{OK}s{OFF}Directorio telefónico compartido (Auricular)Para añadir entradas1{k}s{MENU}s{r}:“Agr Ent Nueva”s{OK}2Introduzca el nombre de la persona (máx. 16 caracteres). s{OK}3Introduzca el número telefónico de la persona (máx. 24 dígitos). s{OK} 2 veces s{OFF}Para hacer llamadas{k}s{r}: Seleccione la entrada deseada. s{C}Contestador de llamadas (Unidad base): series KX-TG2721Contestador encendido/apagado Oprima {s} (ANSWER ON/OFF) para encender y apagar el contestador de llamadas.Para escuchar mensajes{6} (PLAY)Sistema contestador de llamadas (Auricular): series KX-TG2721Para escuchar mensajes1{MENU}s{r}:“Contestadora”s{OK}2{r}:“Reprod. nuevos” o “Reprod. todos”s{OK}Operaciones básicasPara obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 41Guía Rápida Española PNQX6299ZA_0628_v0.1.2.pdf 41 2013/06/28 16:49:37
Preguntas frecuentesPregunta Causa y solución¿Por qué está parpadeando w?LEl auricular está demasiado lejos de la unidad base. Acérquelo.LEl adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base.LEl auricular no está registrado en la unidad base. Regístrelo.1Auricular:{MENU}s{r}:“Ajuste inicial”s{OK}s{r}:“Registrar”s{OK}s{r}:“Registrar Auric.”s{OK}2Unidad base: N Serie KX-TG2711 Oprima y mantenga oprimido {x} (LOCATOR) durante aproximadamente 5 segundos. (No hay tono de registro) N Serie KX-TG2721 Oprima y mantenga oprimido {x} (LOCATOR) durante aproximadamente 5 segundos hasta que suene el tono de registro.3Auricular: Oprima {OK}, y después espere hasta que suene un pitido largo.¿Cómo se incrementa el nivel de volumen del auricular?LOprima la tecla de navegación {^} repetidamente mientras habla.¿Por qué hay ruido o se corta la conversación?LTrate de reubicar la unidad base de forma que se minimice la distancia al auricular.LSi ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base, llame a soporte al cliente de Panasonic al 1-800-211-PANA (1-800-211-7262).¿Es posible añadir otro auricular accesorio a mi unidad base?LSí, puede añadir hasta 6 auriculares (incluyendo los que se venden con su unidad base) a una sola unidad base.LPara adquirir auriculares accesorios adicionales (KX-TGA421), visite http://www.pstc.panasonic.com o llame al 1-800-332-5368. Los usuarios TTY (usuarios con impedimentos auditivos o del habla) pueden llamar al 1-866-605-1277.¿Es posible mantener cargando las baterías todo el tiempo?LPuede dejar el auricular en la unidad base o el cargador en cualquier momento. Esto no daña las baterías.¿Cómo se contestan las llamadas en espera (segunda llamada)?LOprima {FLASH} cuando escuche el tono de llamada en espera.42 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida EspañolaPNQX6299ZA_0628_v0.1.2.pdf 42 2013/06/28 16:49:37
Customer servicesCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/helpor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic Service and Technology Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)Accessory Purchases (United States and Puerto Rico)For assistance, please visit http://www.panasonic.com/help 43AppendixPNQX6299ZA_0628_v0.1.2.pdf 43 2013/06/28 16:49:37
Warranty (For United States and Puerto Rico)PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to: Panasonic Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503panacare@us.panasonic.comOnline Repair RequestTo submit a new repair and for quick repair status visit our web site athttp://www.panasonic.com/helpWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.Panasonic Telephone Products Limited WarrantyShip-In Service44 For assistance, please visit http://www.panasonic.com/helpAppendixPNQX6299ZA_0628_v0.1.2.pdf 44 2013/06/28 16:49:37
Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.L Carefully pack your unit, preferably in the original carton.L Attach a letter, detailing the symptom.L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.When you ship the productFor assistance, please visit http://www.panasonic.com/help 45AppendixPNQX6299ZA_0628_v0.1.2.pdf 45 2013/06/28 16:49:37
Index#4-way conference: 16AAdditional handset: 21Answering calls: 14Answering systemCall screening: 24Erasing messages: 25, 26, 27Greeting message: 24Listening to messages: 25, 27Number of rings: 27Recording time: 28Remote access code: 26Remote operation: 26Ring count: 27Toll saver: 27Turning on/off: 24Auto talk: 14, 20BBattery: 9, 10Booster (Clarity booster): 15CCall share: 16Call waiting: 15Call Waiting Caller ID: 15Caller ID number auto edit: 20, 23Caller ID service: 22Caller list: 22Caller list edit: 22Chain dial: 18CID (Caller ID): 22Conference calls: 30Customer support: 20DDate and time: 12Dialing mode: 13DisplayContrast: 20Language: 12EEco mode: 10Error messages: 32FFlash: 15, 20HHandsetDeregistration: 21Locator: 30Registration: 21Hold: 15IIntercom: 30KKey tone: 20MMaking calls: 14Missed calls: 22Mute: 15PPause: 14Phonebook: 17Power failure: 10Privacy mode: 20RRedialing: 14Ringer tone: 20Rotary/pulse service: 15SSpeakerphone: 14TTemporary tone dialing: 15Transferring calls: 30Troubleshooting: 32TTY: 43VVoice guidance language: 13Voice mail: 28, 29VolumeReceiver: 14Ringer (Base unit): 15Ringer (Handset): 14, 20Speaker: 14WWall mounting: 3146IndexPNQX6299ZA_0628_v0.1.2.pdf 46 2013/06/28 16:49:37
47NotesPNQX6299ZA_0628_v0.1.2.pdf 47 2013/06/28 16:49:37
1 Reconnect AC adaptor to the base unit.2 Check if telephone line cord is connected.3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)4 Read troubleshooting page in the Operating Instructions. If your product is not working properly. . .IMPORTANT!Visit our Web site: http://www.panasonic.com/help LFAQ and troubleshooting hints are available.For your future referenceWe recommend keeping a record of the following information to assist with any repair underwarranty.Serial No. Date of purchase(found on the bottom of the base unit)Name and address of dealerAttach your purchase receipt here.One Panasonic Way, Secaucus, New Jersey 07094© Panasonic System Networks Co., Ltd. 2013Printed in China *PNQX6299ZA**PNQX6299ZA* PNQX6299ZA PP0713MU0 (E)PNQX6299ZA_0628_v0.1.2.pdf 48 2013/06/28 16:49:37

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