Panasonic of North America 96NKX-TGA402 DECT 6.0 Handset User Manual Users manual

Panasonic Corporation of North America DECT 6.0 Handset Users manual

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96NKX TGA402 User Manual

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Table of Contents2IntroductionModel composition . . . . . . . . . . . . . . . 3Accessory information . . . . . . . . . . . . . 4Important InformationFor your safety . . . . . . . . . . . . . . . . . . 7Important safety instructions . . . . . . . . 8For best performance . . . . . . . . . . . . . 8Other information. . . . . . . . . . . . . . . . . 9Specifications . . . . . . . . . . . . . . . . . . . 9Getting StartedSetting up . . . . . . . . . . . . . . . . . . . . . 10Note when setting up. . . . . . . . . . . . . 11Intelligent eco mode . . . . . . . . . . . . . 11Controls . . . . . . . . . . . . . . . . . . . . . . . 12Belt clip . . . . . . . . . . . . . . . . . . . . . . . 13Display. . . . . . . . . . . . . . . . . . . . . . . . 13Initial settings. . . . . . . . . . . . . . . . . . . 13Making/Answering CallsMaking calls. . . . . . . . . . . . . . . . . . . . 15Answering calls . . . . . . . . . . . . . . . . . 15Useful features during a call . . . . . . . 16Shared PhonebookShared phonebook . . . . . . . . . . . . . . 18ProgrammingProgrammable settings . . . . . . . . . . . 20Registering a unit . . . . . . . . . . . . . . . 23Caller ID ServiceUsing Caller ID service . . . . . . . . . . . 24Caller list . . . . . . . . . . . . . . . . . . . . . . 24Answering SystemAnswering system . . . . . . . . . . . . . . . 27Turning the answering system on/off. 27Greeting message. . . . . . . . . . . . . . . 28Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . . 28Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . . 29Remote operation . . . . . . . . . . . . . . . 30Answering system settings . . . . . . . . 31Voice Mail ServiceVoice mail service. . . . . . . . . . . . . . . 33Intercom/LocatorIntercom . . . . . . . . . . . . . . . . . . . . . . 34Handset locator . . . . . . . . . . . . . . . . 34Transferring calls, conference calls . 34Useful InformationWall mounting. . . . . . . . . . . . . . . . . . 35Error messages . . . . . . . . . . . . . . . . 37Troubleshooting . . . . . . . . . . . . . . . . 37FCC and other information . . . . . . . . 42Guía Rápida EspañolaGuía Rápida Española . . . . . . . . . . . 44AppendixCustomer services . . . . . . . . . . . . . . 48Warranty (For United States and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . 49IndexIndex. . . . . . . . . . . . . . . . . . . . . . . . . 51TG401x.book Page 2 Friday, December 3, 2010 1:36 PM

Introduction3For assistance, please visit http://www.panasonic.com/helpModel composition*1 A range extender (KX-TGA405) is supplied in this model. By installing this unit, you can extend the range of your phone system, to include areas where reception was previously not available. Read the installation guide for the range extender.■ KX-TG4011 series ■ KX-TG4021 seriesLModel shown is KX-TG4012. LModel shown is KX-TG4022.■ KX-TG4071 seriesLModel shown is KX-TG4073.Series Model No. Base unit HandsetPart No. Part No. QuantityKX-TG4011 seriesKX-TG4011 KX-TG4011 KX-TGA402 1KX-TG4012 KX-TG4011 KX-TGA402 2KX-TG4013 KX-TG4011 KX-TGA402 3KX-TG4021 seriesKX-TG4021 KX-TG4021 KX-TGA402 1KX-TG4022 KX-TG4021 KX-TGA402 2KX-TG4023 KX-TG4021 KX-TGA402 3KX-TG4024 KX-TG4021 KX-TGA402 4KX-TG4025 KX-TG4021 KX-TGA402 5KX-TG4071 seriesKX-TG4073*1 KX-TG4021 KX-TGA402 3KX-TG4074*1 KX-TG4021 KX-TGA402 4TG401x.book Page 3 Friday, December 3, 2010 1:36 PM

Introduction4For assistance, please visit http://www.panasonic.com/helpFeature differencesAccessory informationSupplied accessories*1 KX-TG4011/KX-TG4021*2 KX-TG4012/KX-TG4022*3 KX-TG4013/KX-TG4023/KX-TG4073*4 KX-TG4024/KX-TG4074*5 KX-TG4025*6 The handset cover comes attached to the handset.Series Answering system IntercomBetween handsetsKX-TG4011 series – r*1KX-TG4021 series rr*1KX-TG4071 series rr*1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5).No.Supplied handset qty. 1 unit*1 2 unit*2 3 unit*3 4 unit*4 5 unit*5Accessory item/Order numberAccessory quantity1AC adaptor/PQLV219Y 123452Telephone line cord/PQJA10075Z111113Rechargeable batteries/HHR-4DPA (Part No.HHR-55AAABU orN4DHYYY00004)2468104Handset cover*6/PNYNTGA652GR123455Belt clip/PNKE1054Z2 123456Charger/PNLC1010ZN –1234TG401x.book Page 4 Friday, December 3, 2010 1:36 PM

Introduction5For assistance, please visit http://www.panasonic.com/help■ For KX-TG4021/KX-TG4071 series*1*1 KX-TG4021/KX-TG4022/KX-TG4023/KX-TG4024/KX-TG4025/KX-TG4073/KX-TG4074■ For KX-TG4071 series*1*1 KX-TG4073/KX-TG4074Additional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 48).*1 Replacement batteries may have a different capacity from that of the supplied batteries.Expanding your phone systemHandset feature overviewYou can expand your phone system by registering optional handsets (6 max.) to a single base unit.No. Accessory item/Order number Quantity7Wall mounting adaptor/PNKL1010Z3 1No. Accessory item/Order number Quantity8Range extender/KX-TGA405B 19AC adaptor for range extender/PQLV219Y 1192345678Accessory item Order numberRechargeable batteriesHHR-4DPA*1LTo order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handsetT-adaptor KX-J66Battery back-up power supplyKX-TCA230TG401x.book Page 5 Friday, December 3, 2010 1:36 PM

Introduction6For assistance, please visit http://www.panasonic.com/helpLOptional handsets may be a different color from that of the supplied handsets.LYou cannot purchase the supplied handset (KX-TGA402) separately. There are some specific differences between the supplied and optional handsets, as described in the following table.*1 This feature allows you to select how the display shows:– multiple items at a time– 1 item at a time in large characters*2 The unit displays a list of all recorded messages and allows you to select the item to play back.*3 KX-TG4021/KX-TG4071 series: page 3Range extenderFeature KX-TGA402 KX-TGA401 KX-TGA651 KX-TGA750Handset Supplied handset (Not sold separately)(Optional) (Optional) (Optional)Display size 1.4 inches 1.8 inches 1.8 inches 2.1 inchesButton size Extra large Extra large Large LargeDisplay mode*1 –––rMessage list*2, *3 –––rPhonebook group settings–rrrMessage alert – rrrAlarm – rrrSilent mode – rrrVoice mail settings – rrrBy installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. Up to 2 range extenders can be registered to the base unit. This product can be purchased online. Please visit our Web site:http://www.panasonic.com/RangeExtenderRange extender: KX-TGA405TG401x.book Page 6 Friday, December 3, 2010 1:36 PM

Important Information7For assistance, please visit http://www.panasonic.com/helpFor your safetyTo prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.WARNINGPower connectionLUse only the power source marked on the product.LDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).LUnplug from power outlets and never touch the inside of the product if its casing has been broken open.LNever touch the plug with wet hands. Danger of electric shock exists.InstallationLTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.LDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.Operating safeguardsLUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.LDo not disassemble the product.LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.MedicalLConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)LDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.CAUTIONInstallation and locationLNever install telephone wiring during an electrical storm.LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.LUse caution when installing or modifying telephone lines.LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.LThis product is unable to make calls when:– the handset batteries need recharging or have failed.– there is a power failure.TG401x.book Page 7 Friday, December 3, 2010 1:36 PM

Important Information8For assistance, please visit http://www.panasonic.com/helpBatteryLWe recommend using the batteries noted on page 5. USE ONLY rechargeableNi-MH batteries AAA (R03) size.LDo not mix old and new batteries.LDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.LExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.LCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.LOnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.Attention:A nickel metal hydride battery that is recyclable powers the product you have purchased.Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.Important safety instructionsWhen using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.3. Do not use the telephone to report a gas leak in the vicinity of the leak.4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonic units use radio waves to communicate with each other.LFor maximum coverage and noise-free communications, place your base unit:– at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.– away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.– facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)LCoverage and voice quality depends on the local environmental conditions.LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.EnvironmentLKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.LThe product should not be exposed to direct sunlight.LDo not place heavy objects on top of the product.TG401x.book Page 8 Friday, December 3, 2010 1:36 PM

Important Information9For assistance, please visit http://www.panasonic.com/helpLWhen you leave the product unused for a long period of time, unplug the product from the power outlet.LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.Routine careLWipe the outer surface of the product with a soft moist cloth.LDo not use benzine, thinner, or any abrasive powder.Other informationCAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.Notice for product disposal, transfer, or returnLThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.NoticeENERGY STARAs an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.Specifications■Standard:DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)■Frequency range:1.92 GHz to 1.93 GHz■RF transmission power:115 m W (max.)■Power source:120 V AC, 60 Hz■Power consumption:Base unit:Standby: Approx. 1.0 WMaximum: Approx. 4.0 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 2.6 W■Operating conditions:0°C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)Note:LDesign and specifications are subject to change without notice.LThe illustrations in these instructions may vary slightly from the actual product.TG401x.book Page 9 Friday, December 3, 2010 1:36 PM

Getting Started10For assistance, please visit http://www.panasonic.com/helpSetting upConnectionsLUse only the supplied Panasonic AC adaptor PQLV219.Base unit (KX-TG4011 series: page 3)Base unit (KX-TG4021 series: page 3)*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.ChargerBattery installationLUSE ONLY Ni-MH batteries AAA (R03) size.LDo NOT use Alkaline/Manganese/Ni-Cd batteries.LConfirm correct polarities (S, T).Battery chargeCharge for about 7 hours.LWhen the batteries are fully charged, the charge indicator goes off and “Fully charged” is displayed.DSL/ADSL filter* To single-line telephone jack (RJ11C)“Click”(120 V AC, 60 Hz)“Click”Press plug firmly.HookDSL/ADSL filter* Hooks“Click”Press plug firmly.(120 V AC, 60 Hz)To single-line telephone jack (RJ11C)“Click”Correct Wrong(120 V AC, 60 Hz)HooksRechargeable Ni-MH ONLYConfirm “Charging” is displayed.Charge indicatorTG401x.book Page 10 Friday, December 3, 2010 1:36 PM

Getting Started11For assistance, please visit http://www.panasonic.com/helpNote when setting upNote for connectionsLThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.During a power failureThe unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 5). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5.Note for battery installationLUse the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 5, 8.LWipe the battery ends (S, T) with a dry cloth.LAvoid touching the battery ends (S, T) or the unit contacts.Note for battery chargeLIt is normal for the handset to feel warm during charging.LClean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.Battery levelPanasonic Ni-MH battery performance (supplied batteries)*1 If Eco mode is on.Note:LActual battery performance depends on usage and ambient environment.LEven after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.LThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.Intelligent eco modeThis feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit.LWhen this feature is activated, “ECO” is displayed.LEco mode is turned off when the clarity booster is activated (page 17).Icon Battery level5High6Medium7Low074Needs charging.Operation Operating timeIn continuous use13 hours max.*1Not in use (standby)6 days max.*1TG401x.book Page 11 Friday, December 3, 2010 1:36 PM

$Getting Started12For assistance, please visit http://www.panasonic.com/helpControlsHandsetACharge indicatorRinger indicatorBSpeakerC{k} (Phonebook) {CLEAR}D{C} (TALK)E{s} (SP-PHONE: Speakerphone)FDial keypad ({*}: TONE)GReceiverHDisplayI{MENU} {OK}J{MUTE} {PAUSE}K{OFF}L{FLASH} {CALL WAIT}MMicrophoneNCharge contactsA Navigator key–{^}, {V}, {<}, or {>}: Scroll through various lists and items.–? VOL. (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking.–{<} CID (Caller ID): View the caller list.–{>} REDIAL: View the redial list.Base unit■KX-TG4011 series (page 3)A{x} (LOCATOR)BCharge contacts■ KX-TG4021/KX-TG4071 series (page 3)ACharge contactsBSpeakerC{ERASE}D{■} (STOP)E{7}/{8} (Repeat/Skip)BNAFDCKIJLHGMEAABDC E F G H IA BTG401x.book Page 12 Friday, December 3, 2010 1:36 PM$

$Getting Started13For assistance, please visit http://www.panasonic.com/helpF{6} (PLAY) Message indicatorG{LOCATOR}H{ANSWER ON} ANSWER ON indicatorIVOL. (Volume: {^}/{V})Belt clipDisplayHandset display items*1 KX-TG4021/KX-TG4071 series: page 3Initial settingsDisplay languageYou can select either “English” or “Español” as the display language. The default setting is “English”.1{MENU}2{V}/{^}: “Initial setting” i {OK}3{V}/{^}: “Display settings” i {OK}4{V}/{^}: “Change language” i {OK}5{V}/{^}: Select the desired setting.6{OK} i {OFF}Note:LHow to change from Spanish back to English:■ To attach ■ To removeItem MeaningwWithin base unit rangeLWhen flashing: Handset is searching for the base unit. (page 39)ECO Eco mode is on. (page 11)[P] Privacy mode is on. (page 17)[1] Handset number5Battery levelIn use Someone is using the line. Answering system is being used by another handset or the base unit.*1Symbol meaning:Example: {V}/{^}: “Off”Press {V} or {^} to select the words in quotations.1{MENU}2{V}/{^}: “Ajuste inicial” i {OK}3{V}/{^}: “Ajuste pantalla” i {OK}4{V}/{^}: “Cambiar idioma” i {OK}5{V}/{^}: “English” i {OK} i {OFF}TG401x.book Page 13 Friday, December 3, 2010 1:36 PM$

$Getting Started14For assistance, please visit http://www.panasonic.com/helpVoice guidance languageYou can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Settings” i {OK}4{V}/{^}: “Voice prompt” i {OK}5{V}/{^}: Select the desired setting.6{OK} i {OFF}Dialing modeIf you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.1{MENU}2{V}/{^}: “Initial setting” i {OK}3{V}/{^}: “Set tel line” i {OK}4{V}/{^}: “Set dial mode” i {OK}5{V}/{^}: Select the desired setting.6{OK} i {OFF}Date and time1{MENU}2{V}/{^}: “Date and time” i {OK}3Enter the current month, date, and year by selecting 2 digits for each.Example: July 15, 2010{0}{7} {1}{5} {1}{0}4Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.Example: 9:30{0}{9} {3}{0}5Press {*} to select “AM” or “PM”.6{OK} i {OFF}Note:LWhen English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.LTo correct a digit, press {<}, {>}, {V}, or {^} to move the cursor to the digit, then make the correction.LThe date and time may be incorrect after a power failure. In this case, set the date and time again.Available for:KX-TG4021/KX-TG4071 series (page 3)TG401x.book Page 14 Friday, December 3, 2010 1:36 PM$

$Making/Answering Calls15For assistance, please visit http://www.panasonic.com/helpMaking calls1Lift the handset and dial the phone number.LTo correct a digit, press {CLEAR}.2Press {C}.3When you finish talking, press {OFF} or place the handset on the base unit or charger.Using the speakerphone1Dial the phone number and press {s}.LSpeak alternately with the other party.2When you finish talking, press {OFF}.Note:LFor best performance, use the speakerphone in a quiet environment.LTo switch back to the receiver, press {C}.Adjusting the receiver or speaker volumePress {^} or {V} repeatedly while talking.Making a call using the redial listThe last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).1{>} REDIAL2{V}/{^}: Select the desired phone number.3{C}Erasing a number in the redial list1{>} REDIAL2{V}/{^}: Select the desired phone number. i {CLEAR}3{V}/{^}: “Yes” i {OK}4{OFF}Pause (for PBX/long distance service users)A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 19).Example: If you need to dial the line access number “9” when making outside calls with a PBX:1{9} i {PAUSE}2Dial the phone number. i {C}Note:LA 3.5 second pause is inserted each time {PAUSE} is pressed. Repeat as needed to create longer pauses.Answering callsWhen a call is being received, the ringer indicator flashes rapidly.1Lift the handset and press {C} or {s} when the unit rings.LYou can also answer the call by pressing any dial key from {0} to {9}, {*}, or {#}. (Any key answer feature)2When you finish talking, press {OFF} or place the handset on the base unit or charger.TG401x.book Page 15 Friday, December 3, 2010 1:36 PM$

$Making/Answering Calls16For assistance, please visit http://www.panasonic.com/helpAuto talkYou can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 21.Adjusting the handset ringer volumePress {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call.Note:LYou can also program the handset ringer volume beforehand (page 21).Temporary handset ringer offWhile the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.Adjusting the base unit ringer volumePress {^} or {V} repeatedly to select the desired volume.LTo turn the ringer off, press and hold {V} until the unit beeps.Useful features during a callHoldThis feature allows you to put an outside call on hold.1Press {MENU} during an outside call.2{V}/{^}: “Hold” i {OK}3To release hold, press {C}.LAnother handset user can take the call by pressing {C}.Note:LIf a call is kept on hold for more than 9 minutes, the call rings at your unit again. After 1 additional minute on hold, the call is disconnected.LIf another phone is connected to the same line (page 11), you can also take the call by lifting its handset.MuteWhile mute is turned on, you can hear the other party, but the other party cannot hear you.1Press {MUTE} during conversation.2To return to the conversation, press {MUTE} again.Flash{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note:LTo change the flash time, see page 21.Available for:KX-TG4021/KX-TG4071 series (page 3)TG401x.book Page 16 Friday, December 3, 2010 1:36 PM$

$Making/Answering Calls17For assistance, please visit http://www.panasonic.com/helpFor call waiting or Call Waiting Caller ID service usersTo use call waiting, you must first subscribe to call waiting from your service provider/telephone company.This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you hear the call waiting tone on the handset.1Press {CALL WAIT} to answer the 2nd call.2To switch between calls, press {CALL WAIT}.Note:LPlease contact your service provider/telephone company for details and availability of this service in your area.Temporary tone dialing (for rotary/pulse service users)You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).Press {*} (TONE) before entering access numbers which require tone dialing.Handset clarity boosterThis feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary.Call shareThis feature allows you to join an existing outside call.Important:LWhen the privacy mode is on, you cannot join the conversation. Turn it off.To join the conversation, press {C} when the other handset is on an outside call.Note:LA maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions. (4-way conference)Privacy modeWhen the privacy mode is “On”, the unit prevents other users from joining your conversations with outside callers. To allow other users to join your conversations (call share), leave this feature off. The default setting is “Off”.1{MENU} i {V}/{^}: “Initial setting” i {OK}2{V}/{^}: “Privacy mode” i {OK}3{V}/{^}: Select “On” or “Off”.4{OK} i {OFF}LWhen this feature is turned on, “[P]” is displayed during an outside call.TG401x.book Page 17 Friday, December 3, 2010 1:36 PM$

$Shared Phonebook18For assistance, please visit http://www.panasonic.com/helpShared phonebookThe shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook.Important:LOnly 1 person can access the shared phonebook at a time.Adding entries1{k} i {MENU}2{V}/{^}: “Add new entry” i {OK}3Enter the party’s name (16 characters max.). i {OK}4Enter the party’s phone number (24 digits max.). i {OK} 2 timesLTo add other entries, repeat from step 3.5{OFF}Character table for entering namesWhile entering characters, you can switch between uppercase and lowercase by pressing {*} (A→a).LTo enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.Correcting a mistakePress {<} or {>} to move the cursor to the character or number you want to erase, then press {CLEAR}. Enter the appropriate character or number.LPress and hold {CLEAR} to erase all characters or numbers.Finding and calling a phonebook entryScrolling through all entries1{k}2{V}/{^}: Select the desired entry.3{C}Searching by first character1{k}2Press the dial key ({0} – {9}) which contains the character you are searching for (page 18).LPress the same dial key repeatedly to display the first entry corresponding to each character located on that dial key.Key Character{1}Space # & ’ ( );, –./1{2}ABC2abc2{3}DEF3def 3{4}GHI 4ghi 4{5}JKL5jkl5{6}MNO6mn o 6{7}PQRS7pqrs7{8}TUV8tuv8{9}WX Y Z 9wx yz9{0}Space 0Key CharacterTG401x.book Page 18 Friday, December 3, 2010 1:36 PM$

$Shared Phonebook19For assistance, please visit http://www.panasonic.com/helpLIf there is no entry corresponding to the character you selected, the next entry is displayed.3{V}/{^}: Scroll through the phonebook if necessary.4{C}Editing entries1Find the desired entry (page 18). i {MENU}2{V}/{^}: “Edit” i {OK}3Edit the name if necessary (16 characters max.; page 18). i {OK}4Edit the phone number if necessary (24 digits max.). i {OK}5{V}/{^}: “Save” i {OK} i {OFF}Erasing entries1Find the desired entry (page 18).2{CLEAR}3{V}/{^}: “Yes” i {OK} i {OFF}Chain dialThis feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.1During an outside call, press {k}.2{V}/{^}: Select the desired entry.3Press {OK} to dial the number.Note:LWhen storing a calling card access number and your PIN in the phonebook as one phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 15).LIf you have rotary/pulse service, you need to press {*} (TONE) before pressing {k} in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding {*} (TONE) to the beginning of phone numbers you wish to chain dial (page 18).TG401x.book Page 19 Friday, December 3, 2010 1:36 PM$

$Programming20For assistance, please visit http://www.panasonic.com/helpProgrammable settingsYou can customize the unit by programming the following features using the handset.Programming by scrolling through the display menus1{MENU}2Press {V} or {^} to select the desired main menu. i {OK}3Press {V} or {^} to select the desired item in sub-menu 1. i {OK}LIn some cases, you may need to select from sub-menu 2. i {OK}4Press {V} or {^} to select the desired setting. i {OK}LThis step may vary depending on the feature being programmed.LTo exit the operation, press {OFF}.Note:LIn the following table, < > indicates the default settings.Main menu Sub-menu 1 Sub-menu 2 PageCaller list ––24Answering device(KX-TG4021/KX-TG4071series: page 3)Play new msg.(msg.: message)–29Play all msg. –29Erase all msg.*1 – 29, 30Greeting Record greeting*1 28Check greeting 28Pre-recorded*1 28Settings Remote code*1 <111>30Ring count*1<4 rings>31Recording time*1<3 min>32Screen call <On>27Voice prompt*1<English>14Answer on*1 –27Answer off*1 –27Intercom ––34Ph.book settings(Ph.book: phonebook)Add new entry*1 –18TG401x.book Page 20 Friday, December 3, 2010 1:36 PM$

Programming22For assistance, please visit http://www.panasonic.com/help*9 The handset can display the Internet address where you can download the operating instructions or get further information for this product, using your computer.TG401x.book Page 22 Friday, December 3, 2010 1:36 PM

$Programming23For assistance, please visit http://www.panasonic.com/helpRegistering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered to the base unit.Important:LSee page 5 for information on the available model.Registering a handset to the base unitThe supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset.1Handset:{MENU}2{V}/{^}: “Initial setting” i {OK}3{V}/{^}: “Registration” i {OK}4{V}/{^}: “HS registration” i {OK}5Base unit:■KX-TG4011 series: page 3Press and hold {LOCATOR} for about 5 seconds. (No registration tone)■KX-TG4021/KX-TG4071 series: page 3Press and hold {LOCATOR} for about 5 seconds until the registration tone sounds.LIf all registered handsets start ringing, press the same button to stop. Then repeat this step.LThe next step must be completed within 90 seconds.6Handset:Press {OK}, then wait until a long beep sounds.Note:LWhile registering, “Base in registering mode” is displayed on all registered handsets.LWhen you purchase an additional handset, refer to the additional handset’s installation manual for registration.Deregistering a handsetA handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system.1{MENU}2{V}/{^}: “Initial setting” i {OK}3{V}/{^}: “Registration” i {OK}4{V}/{^}: “Deregistration” i {OK}5{3}{3}{5} i {OK}6Select the handset(s) you want to cancel by pressing the desired handset number ({1}-{6}). i {OK}LThe selected handset number(s) flashes.LTo undo a selection, press the handset number again. The number stops flashing.7{V}/{^}: “Yes” i {OK}8{OFF}TG401x.book Page 23 Friday, December 3, 2010 1:36 PM$

$Caller ID Service24For assistance, please visit http://www.panasonic.com/helpUsing Caller ID serviceImportant:LThis unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.Caller ID featuresWhen an outside call is being received, the caller’s name and phone number are displayed.Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.LIf the unit cannot receive caller information, the following is displayed:–“Out of area”: The caller dials from an area which does not provide a Caller ID service.–“Private caller”: The caller requests not to send caller information.–“Long distance”: The caller makes a long distance call.LIf the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier.Missed callsIf a call is not answered, the unit treats it as a missed call. The display shows “Missed call”. This lets you know if you should view the caller list to see who called while you were away.Note:LEven when there are unviewed missed calls, “Missed call” disappears from the standby display if the following operation is performed by one of the registered handsets:– Being replaced on the base unit or charger.– Pressing {OFF}.Phonebook name displayWhen caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.Caller listImportant:LOnly 1 person can access the caller list at a time.LMake sure the unit’s date and time setting is correct (page 14).Viewing the caller list and calling back1{<} CID2Press {V} to search from the most recent call, or {^} to search from the oldest call.LIf > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return to the previous screen, press {<}.3To call back, press {C}.To exit, press {OFF}.Note:LIf the entry has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset.TG401x.book Page 24 Friday, December 3, 2010 1:36 PM$

$Caller ID Service25For assistance, please visit http://www.panasonic.com/helpEditing a caller’s phone number before calling backYou can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.1{<} CID2{V}/{^}: Select the desired entry.LIf > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return to the previous screen, press {<}.3{MENU} i {V}/{^}: “Edit & Save” i {OK}4Press {MENU} repeatedly until the phone number is shown in the desired format.5{C}Caller ID number auto edit featureOnce you call back an edited number, the handset which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the handset as follows:– When the call is being received, the Caller ID number is displayed in the same format as the edited number.– After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list.For example, you can use this feature to set the handset to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code.To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically.This feature can be set for each handset (page 21). The default setting is “On”.Note:LPhone numbers from the 4 most recently edited area codes are automatically edited.LIf you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.Erasing selected caller information1{<} CID2{V}/{^}: Select the desired entry.3{CLEAR} i {V}/{^}: “Yes” i {OK} i {OFF}Erasing all caller information1{<} CID2{V}/{^}: Select the desired entry. i {OK}3{V}/{^}: “Erase all” i {OK}4{V}/{^}: “Yes” i {OK} i {OFF}1Local phone numberExample: 321-55552Area code – Local phone numberExample: 555-321-555531 – Area code – Local phone numberExample: 1-555-321-5555TG401x.book Page 25 Friday, December 3, 2010 1:36 PM$

$Caller ID Service26For assistance, please visit http://www.panasonic.com/helpStoring caller information to the phonebook1{<} CID2{V}/{^}: Select the desired entry. i {MENU}3{V}/{^}: “Edit & Save” i {OK}LTo edit the number, press {MENU} repeatedly until the phone number is shown in the desired format.4{MUTE}5Continue from step 3, “Editing entries”, page 19.TG401x.book Page 26 Friday, December 3, 2010 1:36 PM$

$Answering System27For assistance, please visit http://www.panasonic.com/helpAnswering systemThe answering system can answer and record calls for you when you are unavailable to answer the phone.Important:LOnly 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.LWhen callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 14).Memory capacity (including your greeting message)The total recording capacity is about 18 minutes. A maximum of 64 messages can be recorded.Note:LIf message memory becomes full:–“Messages full” is shown on the handset display.– The ANSWER ON indicator on the base unit flashes rapidly when the answering system is turned on.LWhen the message memory becomes full:– If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.Turning the answering system on/offPress {ANSWER ON} to turn on/off the answering system.1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Answer on” or “Answer off” i {OK} i {OFF}Note for base unit and handset:LWhen the answering system is turned on, the ANSWER ON indicator on the base unit lights up.Call screeningWhile a caller is leaving a message, you can listen to the call through the handset’s speaker. To adjust the speaker volume, press {^} or {V} repeatedly. You can answer the call by pressing {C} on the handset. Call screening can be set for each handset. The default setting is “On”.1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Settings” i {OK}4{V}/{^}: “Screen call” i {OK}5{V}/{^}: Select the desired setting. i {OK} i {OFF}Available for:KX-TG4021/KX-TG4071 series (page 3) Base unitHandsetTG401x.book Page 27 Friday, December 3, 2010 1:36 PM$

$Answering System28For assistance, please visit http://www.panasonic.com/helpGreeting messageWhen the unit answers a call, a greeting message is played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greeting message1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Greeting” i {OK}4{V}/{^}: “Record greeting” i {OK}5{V}/{^}: “Yes” i {OK}6After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.).7Press {OK} to stop recording.8{OFF}Using a pre-recorded greeting messageIf you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.Resetting to a pre-recorded greeting messageIf you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Greeting” i {OK}4{V}/{^}: “Pre-recorded” i {OK}5{OK} i {OFF}Playing back the greeting message1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Greeting” i {OK}4{V}/{^}: “Check greeting” i {OK}5{OFF}Listening to messages using the base unitWhen new messages have been recorded, the message indicator on the base unit flashes.Press {6}.LIf new messages have been recorded, the base unit plays back new messages.LIf there are no new messages, the base unit plays back all messages.Operating the answering system during playbackKey Operation{^} or {V} Adjust the speaker volume{7}Repeat message*1{8}Skip message{■} (STOP) Stop playback{ERASE}Erase currently playing messageTG401x.book Page 28 Friday, December 3, 2010 1:36 PM$

$Answering System29For assistance, please visit http://www.panasonic.com/help*1 If pressed within the first 5 seconds of a message, the previous message is played.Erasing all messagesPress {ERASE} 2 times while the unit is not in use.Listening to messages using the handsetWhen new messages have been recorded “New message” is displayed.1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Play new msg.” or “Play all msg.” i {OK}4When finished, press {OFF}.Note:LTo switch to the receiver, press {C}.Operating the answering system{MENU} i {V}/{^}: “Answering device” i {OK}*1 If pressed within the first 5 seconds of a message, the previous message is played.*2 To resume playback:{V}/{^}: “Playback” i {OK}*3 You can also erase as follows:{CLEAR} i {V}/{^}: “Yes” i {OK}*4 You can also erase as follows:{MENU} i {V}/{^}: “Erase all” i {OK} i {V}/{^}: “Yes” i {OK}Calling back (Caller ID subscribers only)If caller information is received for the call, you can call the caller back while listening to a message.1Press {MENU} during playback.2{V}/{^}: “Edit & Call” i {OK}LTo edit the number before calling back, press {MENU} repeatedly Key Operation{^} or {V} Adjust the receiver/speaker volume (during playback){1} or {<}Repeat message (during playback)*1{2} or {>}Skip message (during playback){3}Enter the “Settings” menu{4}Play new messages{5}Play all messages{6}Play greeting message{7}{6}Record greeting message{8}Turn answering system on{MENU}Pause message*2{9}Stop recordingStop playback{0}Turn answering system off{*}{4}*3 Erase currently playing message {*}{5}*4 Erase all messages{*}{6}Reset to a pre-recorded greeting messageKey OperationTG401x.book Page 29 Friday, December 3, 2010 1:36 PM$

$Answering System30For assistance, please visit http://www.panasonic.com/helpuntil the phone number is shown in the desired format (page 25).3{C}Erasing all messages1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Erase all msg.” i {OK}4{V}/{^}: “Yes” i {OK} i {OFF}Remote operationUsing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations.Remote access codeA 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”.Important:LTo prevent unauthorized access to this product, we recommend that you regularly change the remote code.1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Settings” i {OK}4{V}/{^}: “Remote code” i {OK}5Enter the desired 3-digit remote access code.6{OK} i {OFF}Deactivating remote operationPress {*} in step 5 on “Remote access code”, page 30.LThe entered remote access code is deleted.Using the answering system remotely1Dial your phone number from a touch-tone phone.2After the greeting message starts, enter your remote access code.LThe unit announces the number of new messages.LThe voice guidance announcements are different depending on the voice guidance language setting (page 14).3Follow the voice guidance prompts as necessary or control the unit using remote commands (page 31).4When finished, hang up.Note:LYou can also leave a message just as any outside caller can. After the greeting message starts, press {*} to skip the greeting message and record your message after the beep.Voice guidanceWhen the English voice guidance is selectedDuring remote operation, the unit’s voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations.TG401x.book Page 30 Friday, December 3, 2010 1:36 PM$

Answering System31For assistance, please visit http://www.panasonic.com/helpNote:LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.When the Spanish voice guidance is selectedTo start the voice guidance, press {9}. The voice guidance announces the available remote commands (page 31).Note:LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.Remote commandsYou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.*1 If pressed within the first 5 seconds of a message, the previous message is played.*2 For English voice guidance only*3 For Spanish voice guidance onlyTurning on the answering system remotelyIf the answering system is off, you can turn it on remotely.1Dial your phone number from a touch-tone phone.2Let the phone ring 15 times.LA long beep is heard.3Enter your remote access code within 10 seconds after the long beep.LThe greeting message is played back.LYou can either hang up, or enter your remote access code again and begin remote operation (page 30).Answering system settingsNumber of rings before the unit answers a callYou can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”.The default setting is “4 rings”.“Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 30), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.1{MENU}Key Operation{1}Repeat message(during playback)*1{2}Skip message(during playback){4}Play new messages{5}Play all messages{9}Stop playback*2Start voice guidance*3{0}Turn answering system off{*}{4}Erase currently playing message{*}{5}Erase all messages{*}{#}End remote operation(or hang up)TG401x.book Page 31 Friday, December 3, 2010 1:36 PM

$Answering System32For assistance, please visit http://www.panasonic.com/help2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Settings” i {OK}4{V}/{^}: “Ring count” i {OK}5{V}/{^}: Select the desired setting. i {OK} i {OFF}For voice mail service subscribersIf you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following:LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 27).LTo use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/telephone company to deactivate your voice mail service.If your service provider/telephone company cannot do this:– Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting.– Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company.Caller’s recording timeYou can change the maximum message recording time allowed for each caller. The default setting is “3 min”.1{MENU}2{V}/{^}: “Answering device” i {OK}3{V}/{^}: “Settings” i {OK}4{V}/{^}: “Recording time” i {OK}5{V}/{^}: Select the desired setting. i {OK} i {OFF}TG401x.book Page 32 Friday, December 3, 2010 1:36 PM$

$Intercom/Locator34For assistance, please visit http://www.panasonic.com/helpIntercomIntercom calls can be made between handsets.Note:LIf you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}.LWhen paging a handset, the paged handset beeps for 1 minute.Making an intercom call1{MENU}2{V}/{^}: “Intercom” i {OK}3Select the handset you want to page by pressing the desired handset number ({1} - {6}).LTo stop paging, press {OFF}.4When you finish talking, press {OFF}.Answering an intercom call1Press {C} to answer the page.2When you finish talking, press {OFF}.Handset locatorYou can locate a misplaced handset by paging it.1Base unit: {LOCATOR}LAll registered handsets beep for 1 minute.2To stop paging:Base unit: Press {LOCATOR}.Handset: Press {OFF}.Transferring calls, conference callsOutside calls can be transferred or a conference call with an outside party can be made between 2 handsets.1During an outside call, press {MENU}.2{V}/{^}: “Intercom” i {OK}3Select the handset you want to page by pressing the desired handset number ({1} - {6}).4Wait for the paged party to answer.LIf the paged party does not answer, press {C} to return to the outside call.5To complete the transfer:Press {OFF}.LThe outside call is being routed to the destination unit.To establish a conference call:Press {MENU}. i {V}/{^}: “Conference” i {OK}LTo leave the conference, press {OFF}. The other 2 parties can continue the conversation.LTo put the outside call on hold, press {MENU}. i {V}/{^}: “Hold” i {OK}To resume the conference, press {MENU}. i {V}/{^}: “Conference” i {OK}Answering a transferred callPress {C} to answer the page.TG401x.book Page 34 Friday, December 3, 2010 1:36 PM$

Useful Information35For assistance, please visit http://www.panasonic.com/helpWall mountingNote:LMake sure that the wall is strong enough to support the weight of the unit.Base unit■ KX-TG4011 series: page 3Drive the screws (not supplied) into the wall.■ KX-TG4021/KX-TG4071 series: page 31Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.2Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B).3Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit.HookScrews30 mm (13/16 inches)ABHooks2112TG401x.book Page 35 Friday, December 3, 2010 1:36 PM

Useful Information36For assistance, please visit http://www.panasonic.com/help4Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.5Mount the unit on a wall then slide down to secure in place.To remove the wall mounting adaptorWhile pushing down the release levers (A), remove the adaptor (B).ChargerDrive the screws (not supplied) into the wall.83 mm (31/4 inches)or102 mm (4 inches)83 mm(31/4 inches)102 mm(4 inches)(120 V AC, 60 Hz)1212Wall phone plateBAA25.4 mm(1 inch)Screws(120 V AC, 60 Hz)TG401x.book Page 36 Friday, December 3, 2010 1:36 PM

Useful Information37For assistance, please visit http://www.panasonic.com/helpError messagesIf the unit detects a problem, one of the following messages is shown on the display.*1 KX-TG4021/KX-TG4071 series: page 3TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.General useDisplay message Cause/solutionBusy LThe called unit is in use.LOther units are in use and the system is busy. Try again later.LThe handset you are using is too far from the base unit. Move closer and try again.LThere is no handset registered to the base unit matching the handset number you entered.Error!! LRecording was too short. Try again.*1No link to base. Reconnect main base AC adaptor.LThe handset has lost communication with the base unit. Move closer to the base unit and try again.LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset’s registration may have been canceled. Re-register the handset (page 23).Problem Cause/solutionThe handset does not turn on even after installing charged batteries.LPlace the handset on the base unit or charger to turn on the handset.TG401x.book Page 37 Friday, December 3, 2010 1:36 PM

Useful Information38For assistance, please visit http://www.panasonic.com/helpProgrammable settingsBattery rechargeThe unit does not work. LMake sure the batteries are installed correctly (page 10).LFully charge the batteries (page 10).LCheck the connections (page 10).LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset has not been registered to the base unit. Register the handset (page 23).I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.LDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.Problem Cause/solutionThe display is in a language I cannot read.LChange the display language (page 13).I cannot register a handset to a base unit.LThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 23).Problem Cause/solutionThe handset beeps and/or 7 flashes.LBattery charge is low. Fully charge the batteries (page 10).I fully charged the batteries, but 7 still flashes or the operating time seems to be shorter.LClean the battery ends (S, T) and the charge contacts with a dry cloth and charge again.LIt is time to replace the batteries (page 10).Problem Cause/solutionTG401x.book Page 38 Friday, December 3, 2010 1:36 PM

Useful Information39For assistance, please visit http://www.panasonic.com/helpMaking/answering calls, intercom*1 KX-TG4021/KX-TG4071 series: page 3Problem Cause/solutionw is flashing. LThe handset is too far from the base unit. Move closer.LThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.LThe handset is not registered to the base unit. Register it (page 23).Noise is heard, sound cuts in and out.LYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.LMove closer to the base unit.LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.The handset does not ring. LThe ringer volume is turned off. Adjust the ringer volume (page 21).The base unit does not ring.*1LThe ringer volume is turned off. Adjust the ringer volume (page 16).I cannot make a call. LThe dialing mode may be set incorrectly. Change the setting (page 14).LThe handset is too far from the base unit. Move closer and try again.I cannot make long distance calls.LMake sure that you have long distance service.TG401x.book Page 39 Friday, December 3, 2010 1:36 PM

Useful Information42For assistance, please visit http://www.panasonic.com/helpFCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No.............(found on the bottom of the unit)L Ringer Equivalence No. (REN).......0.1BA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. TG401x.book Page 42 Friday, December 3, 2010 1:36 PM

Guía Rápida Española44Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)Guía Rápida EspañolaInstalaciónFiltro DSL/ADSL*A la toma de teléfono de línea única (RJ11C)(120 V CA, 60 Hz)“Clic”“Clic”Unidad baseGanchoCorrecto IncorrectoCARGUEAPROXIMADAMENTE DURANTE 7 HORASAuricularCargadorL Use solo el adaptador de corriente Panasonic PQLV219 incluido.*Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.L El modelo ilustrado es el KX-TG4011.L Series KX-TG4021/KX-TG4071: El diseño de la parte inferior de la unidad base es diferente al del KX-TG4011. Para obtener detalles, vea las conexiones de la unidad base de las series KX-TG4021/KX-TG4071 (page 10).L UTILICE SOLO baterías de Ni-MH tamaño AAA (R03).L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.L Compruebe que las polaridades son las correctas (S, T).L Use solo el adaptador de corriente Panasonic PQLV219 incluido.(120 V CA, 60 Hz)Confirme que aparezca “Cargando”.SOLO baterías Ni-MH recargablesOprima firmemente el contacto.TG401x.book Page 44 Friday, December 3, 2010 1:36 PM

$Guía Rápida Española45Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)Sugerencias de operaciónTecla navegadora{^}, {V}, {<}, o {>}: Navegue por diversas listas y elementos.? VOL. (Volumen: {^} o {V}): Ajuste el volumen del receptor o el altavoz mientras habla.{<} CID (identificador de llamadas): Vea la lista de personas que llamaron.{>} REDIAL (remarcación): Vea la lista de remarcación.Cambio de idiomas (Auricular) (predeterminado: inglés)Idioma de la pantalla1{MENU} i {V}/{^}: “Initial setting” i {OK}2{V}/{^}: “Display settings” i {OK}3{V}/{^}: “Change language” i {OK}4{V}/{^}: “Español” i {OK} i {OFF}Idioma de la guía de vozDisponible para: series KX-TG4021/KX-TG40711{MENU} i {V}/{^}: “Contestadora” i {OK}2{V}/{^}: “Ajustes” i {OK}3{V}/{^}: “Menú de voz” i {OK}4{V}/{^}: “Español” i {OK} i {OFF}Fecha y hora (Auricular)1{MENU} i {V}/{^}: “Fecha y hora” i {OK}2Introduzca el día, mes y año actuales.3Introduzca la hora y minuto actuales (formato de reloj de 24 horas).4{OK} i {OFF}Operaciones básicasCómo hacer y contestar llamadas (Auricular)Para hacer llamadas Marque el número telefónico. i {C}/{s}Para contestar llamadas{C}/{s}Para colgar{OFF}Para ajustar el volumen del receptor o del altavozOprima {^} o {V} repetidamente mientras habla.Cómo hacer una llamada usando la lista de remarcación{>} REDIAL i {V}/{^}: Seleccione el número telefónico deseado. i {C}{V}{^}{}Subir volumenBajar volumen<}{>----TG401x.book Page 45 Friday, December 3, 2010 1:36 PM$

$Guía Rápida Española46Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)Para ajustar el volumen del timbre del auricular1{MENU} i {V}/{^}: “Ajuste inicial” i {OK}2{V}/{^}: “Ajuste de timbre” i {OK}3{V}/{^}: “Vol. de timbre” i {OK}4{V}/{^}: Seleccione el volumen deseado. i {OK} i {OFF}Directorio telefónico compartido (Auricular)Para añadir entradas1{C} i {MENU} i “Agr Ent Nueva” i {OK}2Introduzca el nombre de la persona (máx. 16 caracteres). i {OK}3Introduzca el número telefónico de la persona (máx. 24 dígitos). i {OK} 2 veces i {OFF}Para hacer llamadas{C} i {V}/{^}: Seleccione la entrada deseada. i {C}Sistema contestador de llamadas (Unidad base): series KX-TG4021/KX-TG4071Contestador encendido/apagadoOprima {ANSWER ON} para encender y apagar el contestador de llamadas.Para escuchar mensajes{6}Sistema contestador de llamadas (Auricular): series KX-TG4021/KX-TG4071Para escuchar mensajes1{MENU} i {V}/{^}: “Contestadora” i {OK}2{V}/{^}: “Reprod. nuevos” o “Reprod. todos” i {OK}Preguntas frecuentesPregunta Causa y solución¿Por qué está parpadeando w?LEl auricular está demasiado lejos de la unidad base. Acérquelo.LEl adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base.LEl auricular no está registrado en la unidad base. Regístrelo.1Auricular: {MENU} i {V}/{^}: “Ajuste inicial” i {OK}i {V}/{^}: “Registrar” i {OK}i{V}/{^}: “Registrar Auric.” i {OK}Operaciones básicasCómo hacer y contestar llamadas (Auricular)TG401x.book Page 46 Friday, December 3, 2010 1:36 PM$

$Guía Rápida Española47Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)¿Por qué está parpadeando w?2Unidad base:Nserie KX-TG4011Oprima y mantenga oprimido {LOCATOR} durante aproximadamente 5 segundos. (No hay tono de registro)Nseries KX-TG4021/KX-TG4071Oprima y mantenga oprimido {LOCATOR} durante aproximadamente 5 segundos hasta que suene el tono de registro.3Auricular: Oprima {OK}, y después espere a que se emita un pitido largo.¿Cómo se incrementa el nivel de volumen del auricular?LOprima la tecla de navegación {^} repetidamente mientras habla.¿Por qué hay ruido o se corta la conversación?LTrate de reubicar la unidad base de forma que se minimice la distancia al auricular.LSi ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base, llame a soporte al cliente de Panasonic al 1-800-211-PANA (1-800-211-7262).¿Es posible añadir otro auricular accesorio a mi unidad base?LSí, puede añadir hasta 6 auriculares (incluyendo los que se venden con su unidad base) a una sola unidad base.LPara adquirir auriculares accesorios adicionales(KX-TGA401/KX-TGA651/KX-TGA750), visite http://www.panasonic.com o llame al 1-800-332-5368. Los usuarios TTY (usuarios con impedimentos auditivos o del habla) pueden llamar al1-866-605-1277.¿Es posible mantener cargando las baterías todo el tiempo?LPuede dejar el auricular en la unidad base o el cargador en cualquier momento. Esto no daña las baterías.¿Cómo se contestan las llamadas en espera (segunda llamada)?LOprima {CALL WAIT} cuando escuche el tono de llamada en espera.Para obtener más información acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (solo en inglés)Preguntas frecuentesPregunta Causa y soluciónTG401x.book Page 47 Friday, December 3, 2010 1:36 PM$

Panasonic of North America 96NKX-TGA402 DECT 6.0 Handset User Manual Users manual

Panasonic Corporation of North America DECT 6.0 Handset Users manual

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