Panasonic of North America 96NKX-TGA402 DECT 6.0 Handset User Manual Users manual

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Date Submitted	2011-12-13 00:00:00
Date Available	2012-01-28 00:00:00
Creation Date	2010-12-03 13:36:17
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Document Lastmod	2010-12-03 13:38:53
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TG401x.book Page 1 Friday, December 3, 2010 1:36 PM
Operating Instructions
Expandable Digital Cordless Phone
Model No. KX-TG4011
KX-TG4012
KX-TG4013
Expandable Digital Cordless
Answering System
Model No. KX-TG4021
KX-TG4022
KX-TG4023
KX-TG4024
KX-TG4025
KX-TG4073
KX-TG4074
Model shown is KX-TG4011.
Before initial use, see “Getting
Started” on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
Consulte “Guía Rápida Española”, página 44.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help
for customers in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TG401x.book Page 2 Friday, December 3, 2010 1:36 PM
Table of Contents
Introduction
Voice Mail Service
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 4
Voice mail service. . . . . . . . . . . . . . . 33
Important Information
Intercom . . . . . . . . . . . . . . . . . . . . . . 34
Handset locator . . . . . . . . . . . . . . . . 34
Transferring calls, conference calls . 34
For your safety . . . . . . . . . . . . . . . . . . 7
Important safety instructions . . . . . . . . 8
For best performance . . . . . . . . . . . . . 8
Other information. . . . . . . . . . . . . . . . . 9
Specifications . . . . . . . . . . . . . . . . . . . 9
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . 10
Note when setting up. . . . . . . . . . . . . 11
Intelligent eco mode . . . . . . . . . . . . . 11
Controls . . . . . . . . . . . . . . . . . . . . . . . 12
Belt clip . . . . . . . . . . . . . . . . . . . . . . . 13
Display. . . . . . . . . . . . . . . . . . . . . . . . 13
Initial settings. . . . . . . . . . . . . . . . . . . 13
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . . 15
Useful features during a call . . . . . . . 16
Shared Phonebook
Shared phonebook . . . . . . . . . . . . . . 18
Programming
Programmable settings . . . . . . . . . . . 20
Registering a unit . . . . . . . . . . . . . . . 23
Caller ID Service
Using Caller ID service . . . . . . . . . . . 24
Caller list . . . . . . . . . . . . . . . . . . . . . . 24
Answering System
Answering system . . . . . . . . . . . . . . . 27
Turning the answering system on/off. 27
Greeting message . . . . . . . . . . . . . . . 28
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 29
Remote operation . . . . . . . . . . . . . . . 30
Answering system settings . . . . . . . . 31
Intercom/Locator
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . .
Error messages . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . .
FCC and other information . . . . . . . .
35
37
37
42
Guía Rápida Española
Guía Rápida Española . . . . . . . . . . . 44
Appendix
Customer services . . . . . . . . . . . . . . 48
Warranty (For United States and Puerto
Rico) . . . . . . . . . . . . . . . . . . . . . . . . . 49
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 51
TG401x.book Page 3 Friday, December 3, 2010 1:36 PM
Introduction
Model composition
■ KX-TG4011 series
■ KX-TG4021 series
L Model shown is KX-TG4012.
L Model shown is KX-TG4022.
■ KX-TG4071 series
L Model shown is KX-TG4073.
Base unit
Handset
Part No.
Part No.
KX-TG4011
KX-TG4011
KX-TGA402
KX-TG4012
KX-TG4011
KX-TGA402
Series
Model No.
KX-TG4011
series
KX-TG4021
series
KX-TG4071
series
Quantity
KX-TG4013
KX-TG4011
KX-TGA402
KX-TG4021
KX-TG4021
KX-TGA402
KX-TG4022
KX-TG4021
KX-TGA402
KX-TG4023
KX-TG4021
KX-TGA402
KX-TG4024
KX-TG4021
KX-TGA402
KX-TG4025
KX-TG4021
KX-TGA402
KX-TG4073*1
KX-TG4021
KX-TGA402
KX-TG4074*1
KX-TG4021
KX-TGA402
*1 A range extender (KX-TGA405) is supplied in this model. By installing this unit,
you can extend the range of your phone system, to include areas where reception
was previously not available. Read the installation guide for the range extender.
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 4 Friday, December 3, 2010 1:36 PM
Introduction
Feature differences
Series
Intercom
Answering system
Between handsets
KX-TG4011 series
–
r*1
KX-TG4021 series
r*1
KX-TG4071 series
*1 Single handset models: Intercom calls can be made between handsets by
purchasing and registering one or more optional handsets (page 5).
Accessory information
Supplied accessories
Supplied handset qty.
1 unit*1
2 unit*2
3 unit*3
4 unit*4
5 unit*5
No.
Accessory item/
Order number
Accessory quantity
AC adaptor/PQLV219Y
Telephone line cord/
PQJA10075Z
Rechargeable batteries/
HHR-4DPA (Part No.
HHR-55AAABU or
N4DHYYY00004)
10
Handset cover*6/
PNYNTGA652GR
Belt clip/PNKE1054Z2
Charger/PNLC1010ZN
–
*1 KX-TG4011/KX-TG4021
*2 KX-TG4012/KX-TG4022
*3 KX-TG4013/KX-TG4023/KX-TG4073
*4 KX-TG4024/KX-TG4074
*5 KX-TG4025
*6 The handset cover comes attached to the handset.
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 5 Friday, December 3, 2010 1:36 PM
Introduction
■ For KX-TG4021/KX-TG4071 series*1
No.
Accessory item/Order number
Wall mounting adaptor/PNKL1010Z3
Quantity
*1 KX-TG4021/KX-TG4022/KX-TG4023/KX-TG4024/KX-TG4025/KX-TG4073/
KX-TG4074
■ For KX-TG4071 series*1
No.
Accessory item/Order number
Range extender/KX-TGA405B
Quantity
AC adaptor for range extender/PQLV219Y
*1 KX-TG4073/KX-TG4074
1 9
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 48).
Accessory item
Order number
Rechargeable
batteries
HHR-4DPA*1
L To order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
T-adaptor
KX-J66
Battery back-up
power supply
KX-TCA230
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
Expanding your phone system
Handset feature overview
You can expand your phone system by registering optional handsets (6 max.) to a
single base unit.
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 6 Friday, December 3, 2010 1:36 PM
Introduction
L Optional handsets may be a different color from that of the supplied handsets.
L You cannot purchase the supplied handset (KX-TGA402) separately. There are
some specific differences between the supplied and optional handsets, as
described in the following table.
Feature
KX-TGA402
Handset
Supplied
handset
(Not sold
separately)
KX-TGA401
Display size
1.4 inches
1.8 inches
1.8 inches
2.1 inches
Button size
Extra large
Extra large
Large
Large
(Optional)
KX-TGA651
KX-TGA750
(Optional)
(Optional)
Display mode*1
–
–
–
Message list*2, *3
–
–
–
Phonebook group
settings
–
Message alert
–
Alarm
–
Silent mode
–
Voice mail settings
–
*1 This feature allows you to select how the display shows:
– multiple items at a time
– 1 item at a time in large characters
*2 The unit displays a list of all recorded messages and allows you to select the item
to play back.
*3 KX-TG4021/KX-TG4071 series: page 3
Range extender
By installing this unit, you can extend the
range of your phone system to include areas
where reception was previously not
available. Up to 2 range extenders can be
registered to the base unit. This product can
be purchased online. Please visit our Web
site:
http://www.panasonic.com/RangeExtender
Range extender: KX-TGA405
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 7 Friday, December 3, 2010 1:36 PM
Important Information
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact
the Panasonic Call Center at 1-800-211PANA (1-800-211-7262).
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission
power is 115 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 8 Friday, December 3, 2010 1:36 PM
Important Information
Battery
L We recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800-8228837) for information on how to recycle this
battery.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 9 Friday, December 3, 2010 1:36 PM
Important Information
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S. registered
mark.
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
Specifications
■ Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
■ Frequency range:
1.92 GHz to 1.93 GHz
■ RF transmission power:
115 mW (max.)
■ Power source:
120 V AC, 60 Hz
■ Power consumption:
Base unit:
Standby: Approx. 1.0 W
Maximum: Approx. 4.0 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.6 W
■ Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 10 Friday, December 3, 2010 1:36 PM
Getting Started
Charger
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219.
Hooks
(120 V AC, 60 Hz)
Base unit (KX-TG4011 series: page 3)
Press plug firmly.
“Click”
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/NiCd batteries.
L Confirm correct polarities (S, T).
Hook
“Click”
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
(120 V AC, 60 Hz)
Base unit (KX-TG4021 series: page 3)
Press plug firmly.
“Click”
Hooks
“Click”
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
(120 V AC, 60 Hz)
Correct
Rechargeable Ni-MH ONLY
Wrong
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
Confirm “Charging” is displayed.
Charge indicator
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
10
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 11 Friday, December 3, 2010 1:36 PM
Getting Started
Note when setting up
Battery level
Icon
Battery level
Note for connections
High
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
Medium
Low
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
Panasonic T-adaptor (page 5).
Emergency power can be supplied to the
unit by connecting a Panasonic battery
back-up power supply noted on page 5.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
5, 8.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends (S,
T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
074
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous
use
13 hours max.*1
Not in use
(standby)
6 days max.*1
*1 If Eco mode is on.
Note:
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Intelligent eco mode
This feature automatically reduces
handset power consumption by
suppressing handset transmission
power when the handset is close to the
base unit.
L When this feature is activated, “ECO”
is displayed.
L Eco mode is turned off when the
clarity booster is activated (page 17).
For assistance, please visit http://www.panasonic.com/help
11
TG401x.book Page 12 Friday, December 3, 2010 1:36 PM
Getting Started
– ? VOL. (Volume: {^} or {V}): Adjust
the receiver or speaker volume while
talking.
– {<} CID (Caller ID): View the caller
list.
– {>} REDIAL: View the redial list.
Controls
Handset
Base unit
■ KX-TG4011 series (page 3)
B C
A Charge indicator
Ringer indicator
B Speaker
C {k} (Phonebook) {CLEAR}
D {C} (TALK)
E {s} (SP-PHONE: Speakerphone)
F Dial keypad ({*}: TONE)
G Receiver
H Display
I {MENU} {OK}
J {MUTE} {PAUSE}
K {OFF}
L {FLASH} {CALL WAIT}
M Microphone
N Charge contacts
A Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
12
A {x} (LOCATOR)
B Charge contacts
■ KX-TG4021/KX-TG4071 series
(page 3)
C D EFG H
Charge contacts
Speaker
{ERASE}
{■} (STOP)
{7}/{8} (Repeat/Skip)
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 13 Friday, December 3, 2010 1:36 PM
Getting Started
F {6} (PLAY)
Message indicator
G {LOCATOR}
H {ANSWER ON}
ANSWER ON indicator
I VOL. (Volume: {^}/{V})
*1 KX-TG4021/KX-TG4071 series: page
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Belt clip
■ To attach
Press {V} or {^} to select the words in
quotations.
■ To remove
Display language
You can select either “English” or
“Español” as the display language.
The default setting is “English”.
Display
{MENU}
{V}/{^}: “Display settings”
i {OK}
{V}/{^}: “Change language” i
{OK}
{V}/{^}: Select the desired setting.
Handset display items
Item
Meaning
Within base unit range
L When flashing:
Handset is searching
for the base unit. (page
39)
{V}/{^}: “Initial setting” i
{OK}
{OK} i {OFF}
Note:
L How to change from Spanish back to
English:
1 {MENU}
ECO
Eco mode is on. (page
11)
[P]
Privacy mode is on.
(page 17)
3 {V}/{^}: “Ajuste pantalla”
i {OK}
[1]
Handset number
Battery level
4 {V}/{^}: “Cambiar idioma” i
{OK}
In use
Someone is using the
line. Answering system is
being used by another
handset or the base
unit.*1
2 {V}/{^}: “Ajuste inicial” i
{OK}
5 {V}/{^}: “English” i {OK}
i {OFF}
For assistance, please visit http://www.panasonic.com/help
13
TG401x.book Page 14 Friday, December 3, 2010 1:36 PM
Getting Started
Voice guidance language
Available for:
KX-TG4021/KX-TG4071 series (page
3)
You can select either “English” or
“Español” as the voice guidance
language of the answering system. The
default setting is “English”.
{MENU}
{V}/{^}: “Settings” i {OK}
{V}/{^}: Select the desired setting.
{V}/{^}: “Voice prompt” i
{OK}
{OK} i {OFF}
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
{MENU}
{V}/{^}: “Set tel line” i
{OK}
{V}/{^}: “Set dial mode” i
{OK}
{V}/{^}: Select the desired setting.
{V}/{^}: “Initial setting” i
{OK}
and time” i
{OK}
Enter the current month, date, and
year by selecting 2 digits for each.
Example: July 15, 2010
{0}{7} {1}{5} {1}{0}
Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
{0}{9} {3}{0}
Press {*} to select “AM” or “PM”.
{V}/{^}: “Answering device”
i {OK}
Dialing mode
14
Date and time
1 {MENU}
2 {V}/{^}: “Date
{OK} i {OFF}
Note:
L When English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is
used.
L To correct a digit, press {<}, {>}, {V},
or {^} to move the cursor to the digit,
then make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
{OK} i {OFF}
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TG401x.book Page 15 Friday, December 3, 2010 1:36 PM
Making/Answering Calls
Making calls
Lift the handset and dial the phone
number.
L To correct a digit, press {CLEAR}.
Press {C}.
When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
Using the speakerphone
Dial the phone number and press
{s}.
L Speak alternately with the other
party.
When you finish talking, press
{OFF}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
{>} REDIAL
{C}
Erasing a number in the redial list
{>} REDIAL
{V}/{^}: Select the desired phone
number. i {CLEAR}
{V}/{^}: “Yes” i {OK}
{OFF}
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 19).
Example: If you need to dial the line
access number “9” when making outside
calls with a PBX:
{9} i {PAUSE}
Dial the phone number. i {C}
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Repeat as
needed to create longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
{V}/{^}: Select the desired phone
number.
For assistance, please visit http://www.panasonic.com/help
15
TG401x.book Page 16 Friday, December 3, 2010 1:36 PM
Making/Answering Calls
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 21.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
Note:
L You can also program the handset
ringer volume beforehand (page 21).
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing {OFF}.
Adjusting the base unit ringer volume
Available for:
KX-TG4021/KX-TG4071 series (page
3)
Press {^} or {V} repeatedly to select the
desired volume.
L To turn the ringer off, press and hold
{V} until the unit beeps.
Useful features during
a call
Hold
This feature allows you to put an outside
call on hold.
Press {MENU} during an outside
call.
{V}/{^}: “Hold” i {OK}
To release hold, press {C}.
L Another handset user can take
the call by pressing {C}.
Note:
L If a call is kept on hold for more than 9
minutes, the call rings at your unit
again. After 1 additional minute on
hold, the call is disconnected.
L If another phone is connected to the
same line (page 11), you can also take
the call by lifting its handset.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
Press {MUTE} during conversation.
To return to the conversation, press
{MUTE} again.
Flash
{FLASH} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L To change the flash time, see page
21.
16
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TG401x.book Page 17 Friday, December 3, 2010 1:36 PM
Making/Answering Calls
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to call waiting from your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
Press {CALL WAIT} to answer the
2nd call.
To switch between calls, press
{CALL WAIT}.
Note:
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering
access numbers which require tone
dialing.
Call share
This feature allows you to join an
existing outside call.
Important:
L When the privacy mode is on, you
cannot join the conversation. Turn it
off.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L A maximum of 4 parties (including 1
outside party) can join a conversation
using 3 extensions. (4-way
conference)
Privacy mode
When the privacy mode is “On”, the unit
prevents other users from joining your
conversations with outside callers. To
allow other users to join your
conversations (call share), leave this
feature off. The default setting is “Off”.
{MENU} i {V}/{^}: “Initial
setting” i {OK}
{V}/{^}: “Privacy mode” i
{OK}
{V}/{^}: Select “On” or “Off”.
{OK} i {OFF}
L When this feature is turned on,
“[P]” is displayed during an
outside call.
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area
where there may be interference. During
an outside call, this feature is turned on
automatically when necessary.
For assistance, please visit http://www.panasonic.com/help
17
TG401x.book Page 18 Friday, December 3, 2010 1:36 PM
Shared Phonebook
Shared phonebook
The shared phonebook allows you to
make calls without having to dial
manually. Any handset registered to the
base unit can use the shared
phonebook. You can add 50 names and
phone numbers to the shared
phonebook.
Important:
L Only 1 person can access the shared
phonebook at a time.
Adding entries
1 {k} i {MENU}
2 {V}/{^}: “Add new
entry” i
{OK}
Enter the party’s name (16
characters max.). i {OK}
Enter the party’s phone number (24
digits max.). i {OK} 2 times
L To add other entries, repeat from
step 3.
{OFF}
Character table for entering names
While entering characters, you can
switch between uppercase and
lowercase by pressing {*} (A→a).
Key
Character
{1}
Space
{2}
{3}
{4}
{5}
18
’
–
Key
Character
{6}
{7}
{8}
{9}
{0}
Space
L To enter another character that is
located on the same dial key, first
press {>} to move the cursor to the
next space.
Correcting a mistake
Press {<} or {>} to move the cursor to
the character or number you want to
erase, then press {CLEAR}. Enter the
appropriate character or number.
L Press and hold {CLEAR} to erase all
characters or numbers.
Finding and calling a
phonebook entry
Scrolling through all entries
{k}
{V}/{^}: Select the desired entry.
{C}
Searching by first character
{k}
Press the dial key ({0} – {9}) which
contains the character you are
searching for (page 18).
L Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
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TG401x.book Page 19 Friday, December 3, 2010 1:36 PM
Shared Phonebook
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
{V}/{^}: Scroll through the
phonebook if necessary.
{C}
Editing entries
1 Find the desired entry (page 18).
i {MENU}
{V}/{^}: “Edit” i {OK}
Edit the phone number if necessary
(24 digits max.). i {OK}
{V}/{^}: “Save” i {OK} i
{OFF}
the number and PIN as necessary
(page 15).
L If you have rotary/pulse service, you
need to press {*} (TONE) before
pressing {k} in step 1 to change the
dialing mode temporarily to tone.
When adding entries to the
phonebook, we recommend adding
{*} (TONE) to the beginning of
phone numbers you wish to chain dial
(page 18).
Edit the name if necessary (16
characters max.; page 18). i
{OK}
Erasing entries
1 Find the desired entry (page 18).
2 {CLEAR}
3 {V}/{^}: “Yes” i {OK} i {OFF}
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
During an outside call, press {k}.
{V}/{^}: Select the desired entry.
Press {OK} to dial the number.
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press {PAUSE} to add pauses after
For assistance, please visit http://www.panasonic.com/help
19
TG401x.book Page 20 Friday, December 3, 2010 1:36 PM
Programming
Programmable settings
You can customize the unit by programming the following features using the handset.
Programming by scrolling through the display menus
1 {MENU}
2 Press {V} or {^} to select the desired main menu. i {OK}
3 Press {V} or {^} to select the desired item in sub-menu 1. i {OK}
L In some cases, you may need to select from sub-menu 2. i {OK}
Press {V} or {^} to select the desired setting. i {OK}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
Note:
L In the following table, < > indicates the default settings.
Main menu
Sub-menu 1
Caller list
Answering device
(KX-TG4021/
KX-TG4071
series: page 3)
–
24
Play new msg.
(msg.: message)
–
29
Play all msg.
–
29
Erase all msg.*1
–
29,
30
Settings
20
Record greeting*1
28
Check greeting
28
Pre-recorded*1
28
Remote code*1 <111>
30
Ring count*1
<4 rings>
31
Recording time*1
<3 min>
32
Screen call 
27
Voice prompt*1

14
Answer on*1
–
Answer off*1
–
27
–
34
–
18
–
Ph.book settings
(Ph.book: phonebook)
Page
–
Greeting
Intercom
Sub-menu 2
Add new entry*1
For assistance, please visit http://www.panasonic.com/help
27
TG401x.book Page 21 Friday, December 3, 2010 1:36 PM
Programming
Main menu
Sub-menu 1
Sub-menu 2
Initial setting
Ringer settings
Ringer volume*2

–
Ringer tone*3, *4, *5

–
Display
settings
Change language

13
Contrast 
–
Set tel line
Set dial mode*1

14
Set flash time*1, *6
<700 ms>
16
–
17
Privacy mode*1

Registration
Page
HS registration
(HS: handset)
23
Deregistration
23
Key tone*7 
–
–
Auto talk*8 
–
16
Caller ID edit

–
25
Date and time*1
–
–
14
Customer support*9
–
–
–
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 When the ringer volume is turned off, “Ringer off” is displayed and the handset
does not ring for outside calls. However even when the ringer volume is set to off,
the handset still rings for intercom calls and paging (page 34).
*3 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers.
*4 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*5 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*6 The flash time depends on your telephone exchange or host PBX. Contact your
PBX supplier if necessary. The setting should stay at “700 ms” unless pressing
{FLASH} fails to pick up the waiting call.
*7 Turn this feature off if you prefer not to hear key tones while you are dialing or
pressing any keys, including confirmation tones and error tones.
*8 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
For assistance, please visit http://www.panasonic.com/help
21
TG401x.book Page 22 Friday, December 3, 2010 1:36 PM
Programming
*9 The handset can display the Internet address where you can download the
operating instructions or get further information for this product, using your
computer.
22
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TG401x.book Page 23 Friday, December 3, 2010 1:36 PM
Programming
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to
the base unit.
Important:
L See page 5 for information on the
available model.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base
unit, re-register the handset.
Handset:
{MENU}
{V}/{^}: “Initial setting” i
{OK}
{V}/{^}: “Registration” i
{OK}
{V}/{^}: “HS registration” i
{OK}
Base unit:
■ KX-TG4011 series: page 3
Press and hold {LOCATOR} for
about 5 seconds. (No registration
tone)
■ KX-TG4021/KX-TG4071 series:
page 3
Press and hold {LOCATOR} for
about 5 seconds until the
registration tone sounds.
Handset:
Press {OK}, then wait until a long
beep sounds.
Note:
L While registering, “Base in
registering mode” is displayed on
all registered handsets.
L When you purchase an additional
handset, refer to the additional
handset’s installation manual for
registration.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
{MENU}
{V}/{^}: “Initial setting” i
{OK}
{V}/{^}: “Registration” i
{OK}
{V}/{^}: “Deregistration” i
{OK}
{3}{3}{5} i {OK}
Select the handset(s) you want to
cancel by pressing the desired
handset number ({1}-{6}). i
{OK}
L The selected handset number(s)
flashes.
L To undo a selection, press the
handset number again. The
number stops flashing.
{V}/{^}: “Yes” i {OK}
{OFF}
L If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
L The next step must be completed
within 90 seconds.
For assistance, please visit http://www.panasonic.com/help
23
TG401x.book Page 24 Friday, December 3, 2010 1:36 PM
Caller ID Service
– Being replaced on the base unit or
charger.
– Pressing {OFF}.
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in
the caller list.
Caller ID features
When an outside call is being received,
the caller’s name and phone number are
displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of area”: The caller dials
from an area which does not
provide a Caller ID service.
– “Private caller”: The caller
requests not to send caller
information.
– “Long distance”: The caller
makes a long distance call.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call. The display shows
“Missed call”. This lets you know if
you should view the caller list to see who
called while you were away.
Note:
L Even when there are unviewed
missed calls, “Missed call”
disappears from the standby display if
the following operation is performed
by one of the registered handsets:
24
Caller list
Important:
L Only 1 person can access the caller
list at a time.
L Make sure the unit’s date and time
setting is correct (page 14).
Viewing the caller list and
calling back
1 {<} CID
2 Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
To call back, press {C}.
To exit, press {OFF}.
Note:
L If the entry has already been viewed
or answered, “Q” is displayed, even if
it was viewed or answered using
another handset.
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TG401x.book Page 25 Friday, December 3, 2010 1:36 PM
Caller ID Service
Editing a caller’s phone
number before calling back
You can edit a phone number in the
caller list by removing its area code
and/or the long distance code “1”.
{<} CID
{MENU} i {V}/{^}: “Edit &
Save” i {OK}
Press {MENU} repeatedly until the
phone number is shown in the
desired format.
{V}/{^}: Select the desired entry.
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
1 Local phone number
Example: 321-5555
2 Area code – Local phone number
Example: 555-321-5555
3 1 – Area code – Local phone
number
Example: 1-555-321-5555
{C}
Caller ID number auto edit
feature
Once you call back an edited number,
the handset which was used to call back
remembers the area code and format of
the edited number. The next time
someone calls from the same area code,
caller information is customized by the
handset as follows:
– When the call is being received, the
Caller ID number is displayed in the
same format as the edited number.
– After the call has ended, the caller’s
phone number is displayed in the
same format as the edited number,
when reviewed from the caller list.
For example, you can use this feature to
set the handset to ignore the area code
of callers in your area, so that you can
call these local numbers using caller
information without dialing the area
code.
To activate this feature, you must edit an
entry in the caller list, then call that
number. After that, phone numbers from
that caller’s area code are edited
automatically.
This feature can be set for each handset
(page 21). The default setting is “On”.
Note:
L Phone numbers from the 4 most
recently edited area codes are
automatically edited.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the
area codes you want to edit once
again.
Erasing selected caller
information
1 {<} CID
2 {V}/{^}: Select the desired entry.
3 {CLEAR} i {V}/{^}: “Yes” i
{OK} i {OFF}
Erasing all caller information
1 {<} CID
2 {V}/{^}: Select the desired entry.
i {OK}
{V}/{^}: “Erase all” i {OK}
{V}/{^}: “Yes” i {OK} i {OFF}
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25
TG401x.book Page 26 Friday, December 3, 2010 1:36 PM
Caller ID Service
Storing caller information to
the phonebook
1 {<} CID
2 {V}/{^}: Select the desired entry.
i {MENU}
{V}/{^}: “Edit & Save” i {OK}
L To edit the number, press
{MENU} repeatedly until the
phone number is shown in the
desired format.
{MUTE}
26
Continue from step 3, “Editing
entries”, page 19.
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 27 Friday, December 3, 2010 1:36 PM
Answering System
Answering system
Available for:
KX-TG4021/KX-TG4071 series (page
3)
The answering system can answer and
record calls for you when you are
unavailable to answer the phone.
Important:
L Only 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
L When callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
14).
Memory capacity (including
your greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages
can be recorded.
Note:
L If message memory becomes full:
– “Messages full” is shown on the
handset display.
– The ANSWER ON indicator on the
base unit flashes rapidly when the
answering system is turned on.
L When the message memory becomes
full:
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though
their messages are not recorded.
Turning the answering
system on/off
Base unit
Press {ANSWER ON} to turn on/off the
answering system.
Handset
{MENU}
{V}/{^}: “Answering device”
i {OK}
{V}/{^}: “Answer on” or “Answer
off” i {OK} i {OFF}
Note for base unit and handset:
L When the answering system is turned
on, the ANSWER ON indicator on the
base unit lights up.
Call screening
While a caller is leaving a message, you
can listen to the call through the
handset’s speaker. To adjust the
speaker volume, press {^} or {V}
repeatedly. You can answer the call by
pressing {C} on the handset. Call
screening can be set for each handset.
The default setting is “On”.
{MENU}
{V}/{^}: “Answering device”
i {OK}
{V}/{^}: “Settings” i {OK}
{V}/{^}: “Screen call” i {OK}
{V}/{^}: Select the desired setting.
i {OK} i {OFF}
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27
TG401x.book Page 28 Friday, December 3, 2010 1:36 PM
Answering System
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1 {MENU}
2 {V}/{^}: “Answering device”
i {OK}
{V}/{^}: “Greeting” i {OK}
{V}/{^}: “Yes” i {OK}
{V}/{^}: “Record greeting” i
{OK}
After a beep sounds, hold the
handset about 20 cm (8 inches)
away and speak clearly into the
microphone (2 minutes max.).
Press {OK} to stop recording.
{OFF}
Using a pre-recorded greeting
message
If you erase or do not record your own
greeting message, the unit plays a prerecorded greeting asking callers to leave
a message.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded
greeting message once you record your
own greeting message, you need to
erase your own greeting message.
28
{V}/{^}: “Greeting” i {OK}
{V}/{^}: “Pre-recorded” i
{OK}
{OK} i {OFF}
Playing back the greeting
message
1 {MENU}
2 {V}/{^}: “Answering device”
i {OK}
{V}/{^}: “Greeting” i {OK}
{V}/{^}: “Check greeting” i
{OK}
{OFF}
Listening to messages
using the base unit
When new messages have been
recorded, the message indicator on the
base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
L If there are no new messages, the
base unit plays back all messages.
Operating the answering
system during playback
Key
Operation
{^} or {V}
Adjust the speaker
volume
{7}
Repeat message*1
{8}
Skip message
{MENU}
{■} (STOP)
Stop playback
{V}/{^}: “Answering device”
i {OK}
{ERASE}
Erase currently
playing message
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TG401x.book Page 29 Friday, December 3, 2010 1:36 PM
Answering System
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
Key
Operation
{5}
Play all messages
{6}
Play greeting
message
{7}{6}
Record greeting
message
{8}
Turn answering
system on
Listening to messages
using the handset
{MENU}
Pause message*2
{9}
Stop recording
Stop playback
When new messages have been
recorded “New message” is displayed.
{0}
Turn answering
system off
Erasing all messages
Press {ERASE} 2 times while the unit is
not in use.
{MENU}
{*}{4}*3
{V}/{^}: “Answering device”
i {OK}
Erase currently
playing message
{*}{5}*4
Erase all messages
{V}/{^}: “Play new msg.” or
“Play all msg.” i {OK}
{*}{6}
When finished, press {OFF}.
Reset to a prerecorded greeting
message
Note:
L To switch to the receiver, press {C}.
Operating the answering
system
{MENU} i {V}/{^}: “Answering
device” i {OK}
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
*2 To resume playback:
{V}/{^}: “Playback” i {OK}
*3 You can also erase as follows:
{CLEAR} i {V}/{^}: “Yes” i
{OK}
*4 You can also erase as follows:
{MENU} i {V}/{^}: “Erase all”
i {OK} i {V}/{^}: “Yes” i
{OK}
Key
Operation
{^} or {V}
Adjust the
receiver/speaker
volume (during
playback)
{1} or {<}
Repeat message
(during playback)*1
{2} or {>}
Skip message
(during playback)
If caller information is received for the
call, you can call the caller back while
listening to a message.
{3}
Enter the
“Settings” menu
{4}
Play new messages
Calling back (Caller ID
subscribers only)
Press {MENU} during playback.
{V}/{^}: “Edit & Call” i {OK}
L To edit the number before calling
back, press {MENU} repeatedly
For assistance, please visit http://www.panasonic.com/help
29
TG401x.book Page 30 Friday, December 3, 2010 1:36 PM
Answering System
until the phone number is shown
in the desired format (page 25).
{C}
Erasing all messages
1 {MENU}
2 {V}/{^}: “Answering device”
i {OK}
{V}/{^}: “Erase all msg.” i
{OK}
{V}/{^}: “Yes” i {OK} i {OFF}
Deactivating remote operation
Press {*} in step 5 on “Remote access
code”, page 30.
L The entered remote access code is
deleted.
Using the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
After the greeting message starts,
enter your remote access code.
L The unit announces the number of
new messages.
L The voice guidance
announcements are different
depending on the voice guidance
language setting (page 14).
Follow the voice guidance prompts
as necessary or control the unit
using remote commands (page 31).
When finished, hang up.
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
Remote access code
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorized parties from listening to
your messages remotely. The default
setting is “111”.
Important:
L To prevent unauthorized access to
this product, we recommend that you
regularly change the remote code.
{MENU}
{V}/{^}: “Settings” i {OK}
30
{V}/{^}: “Answering device”
i {OK}
{V}/{^}: “Remote code” i {OK}
{OK} i {OFF}
Note:
L You can also leave a message just as
any outside caller can. After the
greeting message starts, press {*} to
skip the greeting message and record
your message after the beep.
Voice guidance
When the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to
press {1} to perform a specific
operation, or press {2} to listen to more
available operations.
Enter the desired 3-digit remote
access code.
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TG401x.book Page 31 Friday, December 3, 2010 1:36 PM
Answering System
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
When the Spanish voice guidance is
selected
To start the voice guidance, press {9}.
The voice guidance announces the
available remote commands (page 31).
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
Dial your phone number from a
touch-tone phone.
Let the phone ring 15 times.
L A long beep is heard.
Enter your remote access code
within 10 seconds after the long
beep.
L The greeting message is played
back.
L You can either hang up, or enter
your remote access code again
and begin remote operation (page
30).
Remote commands
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
Key
Operation
{1}
Repeat message
(during playback)*1
{2}
Skip message
(during playback)
{4}
Play new messages
{5}
Play all messages
{9}
Stop playback*2
Start voice guidance*3
{0}
Turn answering system
off
{*}{4}
Erase currently playing
message
{*}{5}
Erase all messages
{*}{#}
End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Answering system
settings
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Ring count” before the
unit answers calls. You can select 2 to 7
rings, or “Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering
system answers at the end of the 2nd
ring when new messages have been
recorded, or at the end of the 5th ring
when there are no new messages. If you
call your phone from outside to listen to
new messages (page 30), you know that
there are no new messages when the
phone rings for the 3rd time. You can
then hang up without being charged for
the call.
{MENU}
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31
TG401x.book Page 32 Friday, December 3, 2010 1:36 PM
Answering System
{V}/{^}: “Answering device”
i {OK}
{V}/{^}: “Settings” i {OK}
{V}/{^}: “Ring count” i {OK}
{V}/{^}: Select the desired setting.
i {OK} i {OFF}
For voice mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, call
waiting, voice mail, and unlimited
local/regional/long distance calls, please
note the following:
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 27).
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Ring count”
setting so that this unit’s answering
system answers calls before the
voice mail service of your service
provider/telephone company does.
It is necessary to check the number
of rings required to activate the
voice mail service provided by your
service provider/telephone
company before changing this
setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
32
Caller’s recording time
You can change the maximum message
recording time allowed for each caller.
The default setting is “3 min”.
{MENU}
{V}/{^}: “Answering device”
i {OK}
{V}/{^}: “Settings” i {OK}
{V}/{^}: “Recording time” i
{OK}
{V}/{^}: Select the desired setting.
i {OK} i {OFF}
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TG401x.book Page 33 Friday, December 3, 2010 1:36 PM
Voice Mail Service
Voice mail service
Voice mail is an automatic answering
service offered by your service
provider/telephone company. After you
subscribe to this service, your service
provider/telephone company’s voice
mail system answers calls for you when
you are unavailable to answer the phone
or when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
Please contact your service provider/
telephone company for details of this
service.
Important:
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 27). For
details, see page 32 (KX-TG4021/
KX-TG4071 series: page 3).
Voice mail message indication
When you have new voice mail
messages, “New Voice Mail” is
displayed on the handset if message
indication service is available.
In order to listen to your voice mail
messages, you must dial the voice mail
access number of your service provider/
telephone company.
Note:
L If the handset still indicates there are
new messages even after you have
listened to all new messages, turn it
off by pressing and holding {#} until
the handset beeps.
L If your voice mail service uses voice
mail tones and a message is over 3
minutes long, the handset may not
indicate new messages.
For assistance, please visit http://www.panasonic.com/help
33
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Intercom/Locator
Intercom
Intercom calls can be made between
handsets.
Note:
L If you receive an outside call while
talking on the intercom, you hear 2
tones. To answer the call with the
handset, press {OFF}, then press
{C}.
L When paging a handset, the paged
handset beeps for 1 minute.
Making an intercom call
1 {MENU}
2 {V}/{^}: “Intercom” i {OK}
3 Select the handset you want to page
by pressing the desired handset
number ({1} - {6}).
L To stop paging, press {OFF}.
When you finish talking, press
{OFF}.
Answering an intercom call
1 Press {C} to answer the page.
2 When you finish talking, press
{OFF}.
Handset locator
You can locate a misplaced handset by
paging it.
Base unit: {LOCATOR}
L All registered handsets beep for 1
minute.
To stop paging:
Base unit: Press {LOCATOR}.
Handset: Press {OFF}.
34
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can
be made between 2 handsets.
During an outside call, press
{MENU}.
{V}/{^}: “Intercom” i {OK}
Wait for the paged party to answer.
L If the paged party does not
answer, press {C} to return to
the outside call.
To complete the transfer:
Press {OFF}.
L The outside call is being routed to
the destination unit.
Select the handset you want to page
by pressing the desired handset
number ({1} - {6}).
To establish a conference call:
Press {MENU}. i {V}/{^}:
“Conference” i {OK}
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
L To put the outside call on hold,
press {MENU}. i {V}/{^}:
“Hold” i {OK}
To resume the conference, press
{MENU}. i {V}/{^}:
“Conference” i {OK}
Answering a transferred call
Press {C} to answer the page.
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TG401x.book Page 35 Friday, December 3, 2010 1:36 PM
Useful Information
■ KX-TG4021/KX-TG4071 series:
page 3
Wall mounting
Lead the AC adaptor cord and
telephone line cord through the hole
in the wall mounting adaptor in the
direction of the arrow.
Tuck the telephone line cord inside
the wall mounting adaptor (A).
Connect the AC adaptor cord and
telephone line cord (B).
Note:
L Make sure that the wall is strong
enough to support the weight of the
unit.
Base unit
■ KX-TG4011 series: page 3
Drive the screws (not supplied) into the
wall.
30 mm
(13/16 inches)
Screws
Hook
Hooks
Insert the hooks on the wall
mounting adaptor into holes 1 and
2 on the base unit.
For assistance, please visit http://www.panasonic.com/help
35
TG401x.book Page 36 Friday, December 3, 2010 1:36 PM
Useful Information
Adjust the adaptor to hold the base
unit, then push it in the direction of
the arrow until it clicks into place.
To remove the wall mounting adaptor
While pushing down the release levers
(A), remove the adaptor (B).
Charger
Drive the screws (not supplied) into the
wall.
Mount the unit on a wall then slide
down to secure in place.
25.4 mm
(1 inch)
Screws
83 mm
(31/4 inches)
or
102 mm
(4 inches)
(120 V AC, 60 Hz)
(120 V AC,
60 Hz)
Wall phone plate
83 mm
(31/4 inches)
102 mm
1 (4 inches)
36
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 37 Friday, December 3, 2010 1:36 PM
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message
Cause/solution
Busy
L The called unit is in use.
L Other units are in use and the system is busy.
Try again later.
L The handset you are using is too far from the
base unit. Move closer and try again.
L There is no handset registered to the base
unit matching the handset number you
entered.
Error!!
L Recording was too short. Try again.*1
No link to base.
Reconnect main base AC
adaptor.
L The handset has lost communication with the
base unit. Move closer to the base unit and try
again.
L Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset’s registration may have been
canceled. Re-register the handset (page 23).
*1 KX-TG4021/KX-TG4071 series: page 3
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem
Cause/solution
The handset does not turn
on even after installing
charged batteries.
L Place the handset on the base unit or charger to
turn on the handset.
For assistance, please visit http://www.panasonic.com/help
37
TG401x.book Page 38 Friday, December 3, 2010 1:36 PM
Useful Information
Problem
Cause/solution
The unit does not work.
L Make sure the batteries are installed correctly
(page 10).
L Fully charge the batteries (page 10).
L Check the connections (page 10).
L Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the base
unit. Register the handset (page 23).
I cannot hear a dial tone.
L The base unit’s AC adaptor or telephone line cord
is not connected. Check the connections.
L Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
Programmable settings
Problem
Cause/solution
The display is in a
language I cannot read.
L Change the display language (page 13).
I cannot register a handset
to a base unit.
L The maximum number of handsets (6) is already
registered to the base unit. Cancel unused
handset registrations from the base unit (page 23).
Battery recharge
Problem
Cause/solution
The handset beeps and/or
7 flashes.
L Battery charge is low. Fully charge the batteries
(page 10).
I fully charged the
batteries, but 7 still
flashes or the operating
time seems to be shorter.
L Clean the battery ends (S, T) and the charge
contacts with a dry cloth and charge again.
L It is time to replace the batteries (page 10).
38
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 39 Friday, December 3, 2010 1:36 PM
Useful Information
Making/answering calls, intercom
Problem
Cause/solution
w is flashing.
L The handset is too far from the base unit. Move
closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base
unit.
L The handset is not registered to the base unit.
Register it (page 23).
Noise is heard, sound cuts
in and out.
L You are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from sources
of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
The handset does not ring.
L The ringer volume is turned off. Adjust the ringer
volume (page 21).
The base unit does not
ring.*1
L The ringer volume is turned off. Adjust the ringer
volume (page 16).
I cannot make a call.
L The dialing mode may be set incorrectly. Change
the setting (page 14).
L The handset is too far from the base unit. Move
closer and try again.
I cannot make long
distance calls.
L Make sure that you have long distance service.
*1 KX-TG4021/KX-TG4071 series: page 3
For assistance, please visit http://www.panasonic.com/help
39
TG401x.book Page 40 Friday, December 3, 2010 1:36 PM
Useful Information
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
L You must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
L If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
L The name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment and
try again.
Caller information is
displayed late.
L Depending on your service provider/telephone
company, the unit may display the caller’s
information at the 2nd ring or later.
L Move closer to the base unit.
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 21).
L You need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone
number edited in the caller
list.
L The phone number you dialed might have been
edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 25).
The 2nd caller’s
information is not
displayed during an
outside call.
L In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
40
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TG401x.book Page 41 Friday, December 3, 2010 1:36 PM
Useful Information
Answering system (KX-TG4021/KX-TG4071 series: page 3)
Problem
Cause/solution
The unit does not record
new messages.
L The answering system is turned off. Turn it on
(page 27).
L The message memory is full. Erase unnecessary
messages (page 28).
L If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 32).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user
to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote
access code (page 30).
L You are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 30).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 31).
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least 3
days. After the handset/base unit are completely
dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before
use. If the unit does not work properly, contact an
authorized service center.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
For assistance, please visit http://www.panasonic.com/help
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Useful Information
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
42
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 43 Friday, December 3, 2010 1:36 PM
Useful Information
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce, or eliminate,
interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body (excluding extremities of
hands, wrist and feet).
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L The handset may be carried and operated
with only the specific provided belt-clip.
Other non-tested belt-clips or similar
body-worn accessories may not comply
and must be avoided.
Notice
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
Compatible with
Hearing Aid T-Coil
TIA-1083
For assistance, please visit http://www.panasonic.com/help
43
TG401x.book Page 44 Friday, December 3, 2010 1:36 PM
Guía Rápida Española
Guía Rápida Española
Instalación
Unidad base
L Use solo el adaptador de corriente Panasonic PQLV219 incluido.
“Clic”
Gancho
Oprima
firmemente
el contacto.
Correcto
Incorrecto
A la toma de teléfono
de línea única (RJ11C)
“Clic”
Filtro DSL/ADSL*
(120 V CA, 60 Hz)
*Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
L El modelo ilustrado es el KX-TG4011.
L Series KX-TG4021/KX-TG4071: El diseño de la parte inferior de la unidad base es
diferente al del KX-TG4011. Para obtener detalles, vea las conexiones de la unidad
base de las series KX-TG4021/KX-TG4071 (page 10).
Auricular
L UTILICE SOLO baterías de Ni-MH tamaño AAA (R03).
L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L Compruebe que las polaridades son las correctas (S, T).
SOLO baterías Ni-MH recargables
CARGUE
APROXIMADAMENTE
DURANTE 7 HORAS
Confirme que
aparezca
“Cargando”.
Cargador
L Use solo el adaptador de
corriente Panasonic
PQLV219 incluido.
44
(120 V CA, 60 Hz)
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
TG401x.book Page 45 Friday, December 3, 2010 1:36 PM
Guía Rápida Española
Sugerencias de operación
Tecla navegadora
Subir volumen
- {^}, {V}, {<}, o {>}: Navegue por diversas listas y
{^}
elementos.
- ? VOL. (Volumen: {^} o {V}): Ajuste el volumen del
{ <}
receptor o el altavoz mientras habla.
{<}
CID
(identificador
de
llamadas):
Vea
la
lista
de
personas que llamaron.
{V}
- {>} REDIAL (remarcación): Vea la lista de remarcación.
Bajar volumen
{>}
Cambio de idiomas (Auricular) (predeterminado: inglés)
Idioma de la pantalla
{MENU} i {V}/{^}: “Initial setting” i {OK}
{V}/{^}: “Display settings” i {OK}
{V}/{^}: “Change language” i {OK}
{V}/{^}: “Español” i {OK} i {OFF}
Idioma de la guía de voz
Disponible para: series KX-TG4021/KX-TG4071
{MENU} i {V}/{^}: “Contestadora” i {OK}
{V}/{^}: “Ajustes” i {OK}
{V}/{^}: “Menú de voz” i {OK}
{V}/{^}: “Español” i {OK} i {OFF}
Fecha y hora (Auricular)
{MENU} i {V}/{^}: “Fecha y hora” i {OK}
Introduzca el día, mes y año actuales.
Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
{OK} i {OFF}
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadas
Marque el número telefónico. i {C}/{s}
Para contestar llamadas
{C}/{s}
Para colgar
{OFF}
Para ajustar el volumen del
receptor o del altavoz
Oprima {^} o {V} repetidamente mientras habla.
Cómo hacer una llamada
usando la lista de
remarcación
{>} REDIAL i {V}/{^}: Seleccione el número telefónico
deseado. i {C}
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
45
TG401x.book Page 46 Friday, December 3, 2010 1:36 PM
Guía Rápida Española
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para ajustar el volumen del
timbre del auricular
{MENU} i {V}/{^}: “Ajuste inicial” i {OK}
{V}/{^}: “Ajuste de timbre” i {OK}
{V}/{^}: “Vol. de timbre” i {OK}
{V}/{^}: Seleccione el volumen deseado. i {OK} i
{OFF}
Directorio telefónico compartido (Auricular)
Para añadir entradas
1 {C} i {MENU} i “Agr Ent Nueva” i {OK}
2 Introduzca el nombre de la persona (máx. 16 caracteres).
i {OK}
3 Introduzca el número telefónico de la persona (máx. 24
dígitos). i {OK} 2 veces i {OFF}
Para hacer llamadas
{C} i {V}/{^}: Seleccione la entrada deseada. i {C}
Sistema contestador de llamadas (Unidad base): series KX-TG4021/KX-TG4071
Contestador encendido/
apagado
Oprima {ANSWER ON} para encender y apagar el contestador
de llamadas.
Para escuchar mensajes
{6}
Sistema contestador de llamadas (Auricular): series KX-TG4021/KX-TG4071
Para escuchar mensajes
1 {MENU} i {V}/{^}: “Contestadora” i {OK}
2 {V}/{^}: “Reprod. nuevos” o “Reprod. todos” i
{OK}
Preguntas frecuentes
Pregunta
Causa y solución
¿Por qué está parpadeando
w?
L El auricular está demasiado lejos de la unidad base.
Acérquelo.
L El adaptador para corriente de la unidad base no está
conectado correctamente. Conecte de nuevo el adaptador
para corriente a la unidad base.
L El auricular no está registrado en la unidad base. Regístrelo.
1 Auricular: {MENU} i {V}/{^}: “Ajuste inicial”
i {OK}i {V}/{^}: “Registrar” i {OK}i
{V}/{^}: “Registrar Auric.” i {OK}
46
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
TG401x.book Page 47 Friday, December 3, 2010 1:36 PM
Guía Rápida Española
Preguntas frecuentes
Pregunta
Causa y solución
¿Por qué está parpadeando
w?
2 Unidad base:
Nserie KX-TG4011
Oprima y mantenga oprimido {LOCATOR} durante
aproximadamente 5 segundos. (No hay tono de registro)
Nseries KX-TG4021/KX-TG4071
Oprima y mantenga oprimido {LOCATOR} durante
aproximadamente 5 segundos hasta que suene el tono de
registro.
3 Auricular: Oprima {OK}, y después espere a que se emita
un pitido largo.
¿Cómo se incrementa el
nivel de volumen del
auricular?
L Oprima la tecla de navegación {^} repetidamente mientras
habla.
¿Por qué hay ruido o se
corta la conversación?
L Trate de reubicar la unidad base de forma que se minimice la
distancia al auricular.
L Si ocurre el mismo problema aunque el auricular se
encuentre enseguida de la unidad base, llame a soporte al
cliente de Panasonic al 1-800-211-PANA (1-800-211-7262).
¿Es posible añadir otro
auricular accesorio a mi
unidad base?
L Sí, puede añadir hasta 6 auriculares (incluyendo los que se
venden con su unidad base) a una sola unidad base.
L Para adquirir auriculares accesorios adicionales
(KX-TGA401/KX-TGA651/KX-TGA750), visite
http://www.panasonic.com
o llame al 1-800-332-5368. Los usuarios TTY (usuarios con
impedimentos auditivos o del habla) pueden llamar al
1-866-605-1277.
¿Es posible mantener
cargando las baterías todo el
tiempo?
L Puede dejar el auricular en la unidad base o el cargador en
cualquier momento. Esto no daña las baterías.
¿Cómo se contestan las
llamadas en espera
(segunda llamada)?
L Oprima {CALL WAIT} cuando escuche el tono de llamada en
espera.
Para obtener más información acerca del registro, visite
http://www.panasonic.com/RegisterYourHandset (solo en inglés)
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
47
TG401x.book Page 48 Friday, December 3, 2010 1:36 PM
Appendix
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
48
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 49 Friday, December 3, 2010 1:36 PM
Appendix
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“Limited Warranty period”), at its
option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
Parts
Labor
One (1) Year
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor.
During the “Parts” Limited Warranty period, there will be no charge for parts.
You must mail-in your product prepaid during the Limited Warranty period. This
Limited Warranty excludes both parts and labor for batteries, antennas, and
cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products
purchased as new.
Ship-In Service
For assistance in the continental United States and Puerto Rico in obtaining
repairs please ship the product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a
return address and provide a day time phone number where you can be
reached. P.O. Boxes are not acceptable. Keep the tracking number for your
records. A copy of valid registered receipt is required under the 1 year parts
and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/help
49
TG401x.book Page 50 Friday, December 3, 2010 1:36 PM
Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The Limited Warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity
or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost
time, lost calls or messages, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the Limited Warranty period, you may contact your
dealer or Service Center. If the problem is not handled to your satisfaction, then
write to the warrantor’s Consumer Affairs Department at the addresses listed
for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and
adequately insured.
L Do not send your unit to Panasonic Corporation of North America
listed on the back cover or to executive or regional sales offices. These
locations do not repair consumer products.
50
For assistance, please visit http://www.panasonic.com/help
TG401x.book Page 51 Friday, December 3, 2010 1:36 PM
Index
Hold: 16
Index
Intercom: 34
4-way conference: 17
Key tone: 21
Additional handset: 23
Answering calls: 15
Answering system
Call screening: 27
Erasing messages: 28, 29, 30, 31
Greeting message: 28
Listening to messages: 28, 29, 30
Number of rings: 31
Recording time: 32
Remote access code: 30
Remote operation: 30
Ring count: 31
Toll saver: 31
Turning on/off: 27, 29, 31
Auto talk: 16
M Making calls: 15
Missed calls: 24
Mute: 16
Battery: 10, 11
Belt clip: 13
Booster (Clarity booster): 17
Caller ID number auto edit: 25
Caller ID service: 24
Caller list: 24
Caller list edit: 25
Call share: 17
Call waiting: 17
Call Waiting Caller ID: 17
Chain dial: 19
CID (Caller ID): 24
Conference calls: 34
Customer support: 21
Date and time: 14
Dialing mode: 14
Display
Contrast: 21
Language: 13
Eco mode: 11
Error messages: 37
Flash: 16
Handset
Deregistration: 23
Locator: 34
Registration: 23
Pause: 15
Phonebook: 18
Power failure: 11
Privacy mode: 17
Redialing: 15
Ringer tone: 21
Rotary/pulse service: 17
SP-PHONE (Speakerphone): 15
Temporary tone dialing: 17
Transferring calls: 34
Troubleshooting: 37
TTY: 48
Voice guidance language: 14
Voice mail: 32, 33
Volume
Receiver: 15
Ringer (Base unit): 16
Ringer (Handset): 16
Speaker: 15
W Wall mounting: 35
51
TG401x.book Page 52 Friday, December 3, 2010 1:36 PM
IMPORTANT!
If your product is not working properly. . .
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
Visit our Web site: http://www.panasonic.com/help
L FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
One Panasonic Way, Secaucus, New Jersey 07094
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic System Networks Co., Ltd.
© Panasonic System Networks Co., Ltd. 2009
Printed in China
PNQX2379YA
CC1209SH2120 (A)

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