Panasonic of North America 96NKX-TGF350 DECT 6.0 Base User Manual Operating Instructions English
Panasonic Corporation of North America DECT 6.0 Base Operating Instructions English
Users Manual
Operating Instructions
Digital Corded/Cordless Answering System
Model No. KX-TGF350
KX-TGF352
KX-TG572SK
KX-TGF353
Model shown is KX-TGF350.
Before initial use, see “Getting Started” on
page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
Consulte “Guía Rápida Española”, página 57.
For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A.
or Puerto Rico.
Please register your product: www.panasonic.com/prodreg
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Introduction
Model composition ..............................................3
Accessory information ........................................3
Important Information
For your safety ....................................................5
Important safety instructions ...............................6
For best performance .........................................6
Other information ................................................6
Specifications ......................................................7
Getting Started
Setting up ............................................................8
Controls ............................................................11
Display icons/Indicators ....................................12
Language settings ............................................12
Date and time ...................................................13
Recording your greeting message ....................13
Other settings ...................................................13
Making/Answering Calls
Making calls ......................................................14
Answering calls .................................................15
Useful features during a call .............................15
Intercom
Intercom ............................................................18
Call block
Using MCALL BLOCKN button ..........................19
Storing unwanted callers ..................................19
Phonebook
Phonebook ........................................................22
Speed dial .........................................................24
One-touch dial buttons ......................................26
Programming
Menu list ...........................................................27
Alarm ................................................................32
Silent mode .......................................................33
Baby monitor .....................................................33
Other programming ...........................................35
Registering a unit ..............................................36
Caller ID Service
Using Caller ID service .....................................37
Caller list ...........................................................37
Answering System
Answering system .............................................39
Turning the answering system on/off ................39
Greeting message ............................................39
Listening to messages ......................................40
Advanced new message alerting features ........41
Remote operation .............................................43
Answering system settings ...............................44
Useful Information
Voicemail service ..............................................46
Wall mounting ...................................................47
Error messages ................................................49
Troubleshooting ................................................49
FCC and other information ...............................54
Guía Rápida Española
Guía Rápida Española ......................................57
Appendix
Customer services ............................................61
Warranty (For United States and Puerto
Rico) .................................................................62
Index
Index..................................................................64
2
Table of Contents
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Model composition
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TGF350 series KX-TGF350 KX-TGF350 KX-TGFA30 1
KX-TGF352 KX-TGF350 KX-TGFA30 2
KX-TG572SK KX-TGF350 KX-TGFA30 2
KX-TGF353 KX-TGF350 KX-TGFA30 3
Accessory information
Supplied accessories
No. Accessory item/
Part number
Quantity
KX-TGF350 KX-TGF352
KX-TG572SK
KX-TGF353
AAC adaptor/PNLV226Z 1 1 1
BTelephone line cord/PQJA10075Z 1 1 1
CDesk stand/Wall mounting adaptor*1/
PNKL1051Z2
1 1 1
DCorded handset/PNLXP1012Y 1 1 1
ECorded handset cord/PQJA212M 1 1 1
FRechargeable batteries*2 4 6 6
GHandset cover*3/PNYNTGFA30NR 1 2 3
HBelt clip/PNKE1268Z3 1 2 3
ICharger/PNLC1040ZN 1 2 3
*1 The desk stand/wall mounting adaptor comes attached to the base unit.
*2 See page 4 for replacement battery information.
*3 The handset cover comes attached to the handset.
A B C D E
F G H I
For assistance, please visit www.panasonic.com/support 3
Introduction
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Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 61).
Accessory item Model number/Specifications
Rechargeable batteries HHR-4DPA*1
RTo order, please visit
www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430
T-adaptor KX-J66
Range extender KX-TGA405*2
Key detector KX-TGA20*3
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas where
reception was previously not available. This product can be purchased online. Please visit our Web
site: www.panasonic.com/RangeExtender
*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an
easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is
attached. Please visit our Web site: www.panasonic.net/pcc/products/telephone/p/tga20/
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGFA30
You can expand your phone system by registering optional
handsets (6 max.) to a single base unit.
ROptional handsets may be a different color from that of
the supplied handsets.
4For assistance, please visit www.panasonic.com/support
Introduction
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For your safety
To prevent severe injury and loss of life/property, read this
section carefully before using the product to ensure
proper and safe operation of your product.
WARNING
Power connection
RUse only the power source marked on the product.
RDo not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
RCompletely insert the AC adaptor/power plug into the
power outlet. Failure to do so may cause electric shock
and/or excessive heat resulting in a fire.
RRegularly remove any dust, etc. from the AC adaptor/
power plug by pulling it from the power outlet, then
wiping with a dry cloth. Accumulated dust may cause
an insulation defect from moisture, etc. resulting in a
fire.
RUnplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an unusual noise.
These conditions can cause fire or electric shock.
Confirm that smoke has stopped emitting and contact
us at www.panasonic.com/contactinfo
RUnplug from power outlets and never touch the inside
of the product if its casing has been broken open.
RNever touch the plug with wet hands. Danger of
electric shock exists.
Installation
RTo prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
RDo not place or use this product near automatically
controlled devices such as automatic doors and fire
alarms. Radio waves emitted from this product may
cause such devices to malfunction resulting in an
accident.
RDo not allow the AC adaptor or telephone line cord to
be excessively pulled, bent or placed under heavy
objects.
Operating safeguards
RUnplug the product from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
RDo not disassemble the product.
RDo not spill liquids (detergents, cleansers, etc.) onto
the telephone line cord plug, or allow it to become wet
at all. This may cause a fire. If the telephone line cord
plug becomes wet, immediately pull it from the
telephone wall jack, and do not use.
RDo not excessively pull the corded handset cord from
the base unit. This may cause the base unit to fall,
resulting in injury.
Medical
RConsult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external
RF (radio frequency) energy. (The product operates in
the frequency range of 1.92 GHz to 1.93 GHz, and the
RF transmission power is 115 mW (max.).)
RDo not use the product in health care facilities if any
regulations posted in the area instruct you not to do so.
Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
CAUTION
Installation and location
RNever install telephone wiring during an electrical
storm.
RNever install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
RNever touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
RUse caution when installing or modifying telephone
lines.
RThe AC adaptor is used as the main disconnect device.
Ensure that the AC outlet is installed near the product
and is easily accessible.
RThis cordless handset is unable to make calls when:
– the handset batteries need recharging or have failed.
– there is a power failure.
Ni-MH rechargeable batteries
RWe recommend using the batteries noted on page 4.
USE ONLY rechargeable Ni-MH batteries AAA
(R03) size.
RDo not mix old and new batteries.
RDo not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte is toxic and may be harmful if swallowed.
RExercise care when handling the batteries. Do not
allow conductive materials such as rings, bracelets, or
keys to touch the batteries, otherwise a short circuit
may cause the batteries and/or the conductive material
to overheat and cause burns.
RCharge the batteries provided with or identified for use
with this product only, in accordance with the
instructions and limitations specified in this manual.
ROnly use a compatible base unit (or charger) to charge
the batteries. Do not tamper with the base unit (or
charger). Failure to follow these instructions may cause
the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is recyclable powers
the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for
information on how to recycle this battery.
For assistance, please visit www.panasonic.com/support 5
Important Information
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Note when using Alkaline batteries for power back-up
RThe batteries should be used correctly, otherwise the
unit may be damaged due to battery leakage.
RDo not charge, short-circuit, disassemble, or heat the
batteries.
RDo not dispose of batteries in a fire.
RRemove all the batteries when replacing.
RDo not mix old, new or different types of batteries.
RIt is recommended that batteries are replaced annually.
RIt is recommended that batteries are replaced after a
power outage.
Important safety instructions
When using your product, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Do not use this product near water for example, near
a bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They
may explode. Check with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use
radio waves to communicate with each other.
RFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location with no
obstructions between the cordless handset and
base unit in an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices, or
other phones.
– facing away from radio frequency transmitters, such
as external antennas of mobile phone cell stations.
(Avoid putting the base unit on a bay window or
near a window.)
RCoverage and voice quality depends on the local
environmental conditions.
RIf the reception for a base unit location is not
satisfactory, move the base unit to another location for
better reception.
Environment
RKeep the product away from electrical noise generating
devices, such as fluorescent lamps and motors.
RThe product should be kept free from excessive
smoke, dust, high temperature, and vibration.
RThe product should not be exposed to direct sunlight.
RDo not place heavy objects on top of the product.
RWhen you leave the product unused for a long period
of time, unplug the product from the power outlet.
RThe product should be kept away from heat sources
such as heaters, kitchen stoves, etc. It should not be
placed in rooms where the temperature is less than
0 °C (32 °F) or greater than 40 °C (104 °F). Damp
basements should also be avoided.
RThe maximum calling distance may be shortened when
the product is used in the following places: Near
obstacles such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
ROperating the product near electrical appliances may
cause interference. Move away from the electrical
appliances.
Routine care
RWipe the outer surface of the product with a soft
moist cloth.
RDo not use benzine, thinner, or any abrasive powder.
Other information
CAUTION: Risk of explosion if battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions.
Notice for product disposal, transfer, or return
RThis product can store your private/confidential
information. To protect your privacy/confidentiality, we
recommend that you erase information such as
phonebook or caller list entries from the memory
before you dispose of, transfer, or return the product.
Notice
6For assistance, please visit www.panasonic.com/support
Important Information
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Specifications
RStandard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
RFrequency range:
1.92 GHz to 1.93 GHz
RRF transmission power:
115 mW (max.)
RPower source:
120 V AC, 60 Hz
RPower consumption:
Base unit:
Standby: Approx. 0.9 W
Maximum: Approx. 3.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
ROperating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air
humidity (dry)
For assistance, please visit www.panasonic.com/support 7
Important Information
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Setting up
Connections
n Base unit
Connect the AC adaptor to the unit by
pressing the plug firmly.
Connect the telephone line cord to the unit
until you hear a click.
Fasten the AC adaptor cord by hooking it.
Connect the AC adaptor to the power outlet.
Connect the telephone line cord to the
single-line telephone jack (RJ11C) until you
hear a click.
A DSL/ADSL filter (not supplied) is required if
you have a DSL/ADSL service.
Connect the corded handset cord to the
corded handset and the base unit until you
hear a click.
7
7
1
4 6
5
12
3 3
3
Note:
RUse only the supplied Panasonic AC adaptor
PNLV226.
RFollow the directions on the display to set up
the unit.
nCharger
Connect the AC adaptor to the power outlet.
1
Handset battery installation
RUSE ONLY rechargeable Ni-MH batteries AAA
(R03) size (
1
).
RDo NOT use Alkaline/Manganese/Ni-Cd
batteries.
RConfirm correct polarities ( , ).
1
RFollow the directions on the display to set up
the unit.
Handset battery charging
Charge for about 7 hours.
RConfirm “Charging” is displayed (
1
).
RWhen the batteries are fully charged, “Fully
charged” is displayed.
1
8For assistance, please visit www.panasonic.com/support
Getting Started
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Handset battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery performance
(supplied batteries)
Operation Operating time
In continuous use 13 hours max.*1
Not in use (standby) 12 days max.*1
*1 If eco mode is on.
Note:
RActual battery performance depends on usage
and ambient environment.
Base unit battery installation (for
power back-up)
By inserting 2 rechargeable Ni-MH batteries (not
supplied) into the base unit, you can use the unit
temporarily when a power failure occurs.
Important:
RThe following types of battery are available for
the base unit:
– rechargeable Ni-MH batteries with AAA (R03)
size*1
– Alkaline batteries*2
You can also use the charged Ni-MH batteries
installed in your handset(s) for the base unit.
RDo NOT use Manganese batteries.
RConfirm correct polarieties ( , ).
*1 When the Ni-MH batteries are installed in the
base unit, they are fully charged after 15 hours.
*2 The Alkaline batteries cannot be charged.
B
C
D
A
1Disconnect the telephone line cord(s) (A).
2Open the battery cover (B).
3Install the batteries in the battery compartment
(C).
4When finished, close the cover, then
reconnect the telephone line cord(s) (D).
Note:
RIf there is a connected device (for example, a
modem) between the base unit and the
telephone line jack, the power back-up
operation of the unit may not function, even if a
back-up battery is in the base unit.
Base unit battery status when a power failure
occurs
Icon Battery status
Power back-up mode is on.
Battery power is low.*1
*1 If is flashing on the base unit, replace the
batteries with new ones (Alkaline) as soon as
possible for temporary use.
When using Alkaline batteries, dispose old
ones.
When using Ni-MH rechargeable batteries,
you may replace the used batteries into the
base unit to charge them after a power failure
is recovered.
For assistance, please visit www.panasonic.com/support 9
Getting Started
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Battery saving mode setting
This feature allows the base unit to reduce the
power consumption by limitting the available
functions and extend the battery life during a
power failure.
The following settings are available:
–“On” : The unit will work as a standard
telephone and calls can be available with the
corded handset only to save battery power
consumption. (You cannot use the base unit
display, phonebook, one-touch dial, answering
system, speakerphone, etc.)
–“Off” (default): You can use the full functions
of the base unit, but the battery power is not
saved.
Base unit
1MMENUN#150
2MbN: “Battery saving mode” a
MSELECTN
3MbN: Select the desired setting.
4MSAVEN a MOFFN
Note:
RDuring power back-up operations, the
brightness level of the base unit display is
lowered even if the battery saving mode is set to
“Off”.
ROnce the battery saving mode is set to “On”,
the unit rings with the volume level 1 even if the
ringer volume for the base unit is set to “Off” to
let you know the incoming call is being received.
Panasonic Ni-MH battery performance
(optional batteries) during power back-up
operation
Operation Saving mode
Off On
In continuous use 100 min. xx min.
Not in use (standby) 140 min. xx min.
Note:
RThe operating time depends on the type of
batteries.
RActual battery performance depends on usage
and ambient environment.
Note when setting up
Note for connections
RThe AC adaptor must remain connected at all
times. (It is normal for the adaptor to feel warm
during use.)
RThe AC adaptor should be connected to a
vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
Note for Ni-MH battery installation
RHandset: Use the supplied rechargeable
batteries.
RHandset/Base unit: For replacement, we
recommend using the Panasonic rechargeable
batteries noted on page 4, 5.
Note for battery charging
RIt is normal for the handset to feel warm during
charging.
RClean the charge contacts of the handset, base
unit, and charger with a soft and dry cloth once
a month. Before cleaning the unit, disconnect
from power outlets and any telephone line
cords. Clean more often if the unit is exposed to
grease, dust, or high humidity.
Intelligent eco mode
This feature automatically reduces handset power
consumption by suppressing handset transmission
power when the handset is close to the base unit.
RWhen this feature is activated, is
displayed. However, during a call, is not
displayed even though this feature is activated.
REco mode is turned off when the clarity booster
is activated (page 16).
10 For assistance, please visit www.panasonic.com/support
Getting Started
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Controls
Handset
I
K
L
H
M
E
D
C
F
G
B
A
J
Belt clip hole
Speaker
M N (TALK)
Headset jack
Dial keypad (*: TONE)
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
MOFFN
MFLASHN MCALL WAITN
MCALL BLOCKN
Charge contacts
nControl type
Soft keys
By pressing a soft key, you can select the
feature shown directly above it on the display.
Navigator key
–MDN, MCN, MFN, or MEN: Scroll through various
lists and items.
– VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
–MFN : View the phonebook entry.
–MEN REDIAL: View the redial list.
–MCN CID (Caller ID): View the caller list.
Base unit
A
G
H
I
J
EA B DC
F
F
U
N
L
OB
P
R
S
T
K
M
Corded handset
Receiver
Speaker
Display
RThe display can be moved back and forth to
select the desired angle.
ONE-TOUCH DIAL buttons
Microphone
MSPEED DIALN
MFLASHN MCALL WAITN
MHOLDN
MLOCATORN MINTERCOMN
RYou can locate a misplaced handset by
pressing MLOCATORN.
Dial keypad (*: TONE)
MEXITN
MREDIALN MPAUSEN
MMUTEN
MZN (SP-PHONE: Speakerphone)
SP-PHONE indicator
Corded headset indicator
MCALL LOGN
MCALL BLOCKN
For assistance, please visit www.panasonic.com/support 11
Getting Started
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M N (ANSWER ON/OFF)
ANSWER ON/OFF indicator
MERASEN
M N (PLAY/STOP)
Message indicator
Desk stand/Wall mounting adaptor
RThe adaptor is a removable attachment for
desk stand or wall mounting use
(page 47).
nControl type
Soft keys
By pressing a soft key, you can select the
feature shown directly above it on the display.
Navigator key
–MDN, MCN, MN, or M N: Scroll through
various lists and items.
– VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
–M N/M N: Repeat/skip messages during
playback.
Display icons/Indicators
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
RWhen flashing:
The call is put on hold.
RWhen flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 10)
Noise reduction is set. (page 16)
Equalizer is set. (page 16)
ZSpeakerphone is on. (page 14)
Ringer volume is off. (page 15)
Silent mode is on. (page 33)
Call sharing mode is off.
(page 31)
Alarm is on. (page 32)
Handset number
Battery level
Blocked call (page 19)
Item Meaning
Clarity booster is on. (page 16)
Baby monitor is activated. The
name/number displayed next to the
icon indicates the monitoring unit.
(page 33)
In use Answering system is being used by
another handset or the base unit.
Line in
use
Someone is using the line.
Base unit display items
Item Meaning
Silent mode is on. (page 33)
Ringer volume is off. (page 15)
Call sharing mode is off.
(page 31)
“Greeting only” is selected.
Caller messages are not recorded.
(page 45)
Power back-up mode is on.
(page 9)
Blocked call (page 19)
In use Answering system is being used by
the handset.
Line in
use
Someone is using the line.
Language settings
Display language
You can select either “English” or “Español”
as the display language. The default setting is
“English”.
Handset / Base unit
1MMENUN#110
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
12 For assistance, please visit www.panasonic.com/support
Getting Started
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Voice guidance language
You can select either “English” or “Español”
as the voice guidance language of the answering
system. The default setting is “English”.
Program this setting using either the base unit or
one of the handsets.
Handset / Base unit
1MMENUN#112
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Date and time
Program this setting using either the base unit or
one of the handsets.
Handset / Base unit
1MMENUN#101
2Enter the current month, date, and year by
selecting 2 digits for each.
Example: July 15, 2015
07 15 15
3MOKN
4Enter the current hour and minute (12-hour
clock format) by selecting 2 digits for each.
Example: 9:30
09 30
5Proceed with the operation for your unit.
Handset: *: Select “AM” or “PM”.
Base unit: MAM/PMN: Select “AM” or “PM”.
6MSAVEN
7Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Note:
RWhen English is selected as the display
language, 12-hour clock format is used. When
Spanish is selected, 24-hour clock format is
used.
Recording your greeting
message
You can record your own greeting message
instead of using a pre-recorded greeting message.
See page 39 for details.
Handset / Base unit
1MMENUN#302
2MbN: “Yes” a MSELECTN
3Record a greeting message. a MSTOPN
4Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Other settings
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
Program this setting using either the base unit or
one of the handsets.
Handset / Base unit
1MMENUN#120
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
For assistance, please visit www.panasonic.com/support 13
Getting Started
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Making calls
Using the handset
1Lift the handset and dial the phone number.
RTo correct a digit, press MCLEARN.
2MN
3When you finish talking, press MOFFN or place
the handset on the charger.
Using the speakerphone
1Dial the phone number and press MZN.
2When you finish talking, press MOFFN.
Note:
RTo switch back to the receiver, press MZN/MN.
Making a call using the redial list
The last 5 phone numbers dialed are stored in the
redial list (each 48 digits max.).
1MEN REDIAL
2MbN: Select the desired phone number.
3MN
Using the base unit
1Dial the phone number.
RTo correct a digit, press MCLEARN.
2Lift the corded handset.
3When you finish talking, place the corded
handset on the cradle.
Note:
RYou can also dial the phone number after lifting
the corded handset.
RWhile on a call, you can switch from the base
unit to the cordless handset as follows.
The call sharing mode must be on (page 16).
A Handset: Press MN.
B Base unit: Place the corded handset on the
cradle. When the speakerphone is used, press
MN.
Using the speakerphone
1During a conversation with the corded
handset, press M N to turn on the
speakerphone.
RYou can place the corded handset on the
cradle.
RSpeak into the base unit microphone.
RSpeak alternately with the other party.
2When you finish talking, press MN.
Note:
RTo switch to the receiver, lift the corded handset.
Making a call using the redial list
The last 10 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1MREDIALN
2MbN: Select the desired phone number.
3Lift the corded handset.
Note:
RIn step 1, you can also access the redial list as
follows:
MCALL LOGN a MbN: “Outgoing call” a
MSELECTN
Adjusting the receiver or speaker
volume
Handset / Base unit
Press MDN or MCN repeatedly while talking.
Pause (for PBX/long distance service
users)
A pause is sometimes required when making calls
using a PBX or long distance service. When
storing a calling card access number and/or PIN in
the phonebook, a pause is also needed
(page 24).
Example: If you need to dial the line access
number “9” when making outside calls with a PBX:
Handset
19 a MDN (Pause)
2Dial the phone number. a MN
Base unit
19 a MPAUSEN
14 For assistance, please visit www.panasonic.com/support
Making/Answering Calls
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2Dial the phone number.
3Lift the corded handset.
Note for handset and base unit:
RA 3.5 second pause is inserted each time you
press MDN (Pause) on the handset or MPAUSEN
on the base unit.
Answering calls
Using the handset
1Lift the handset and press MN or MZN when
the unit rings.
2When you finish talking, press MOFFN or place
the handset on the charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by lifting
the handset (page 30).
Temporary ringer off: You can turn the ringer off
temporarily by pressing MN.
Using the base unit
1Lift the corded handset or press MZN when the
unit rings.
2When you finish talking, place the corded
handset on the cradle. When the
speakerphone is used, press MZN.
Temporary ringer off: You can turn the ringer off
temporarily by pressing MN.
Adjusting the ringer volume
Handset / Base unit
Press MDN or MCN repeatedly to select the desired
volume while ringing.
RTo turn the ringer off, press and hold MCN until
the unit beeps.
Useful features during a call
Hold
Handset
1Press MMENUN during an outside call.
2MbN: “Hold” a MSELECTN
3To release hold, press MN.
RAnother handset user can take the call by
pressing MN.
RThe base unit user can take the call by
pressing MZN a Lift the corded handset.
Base unit
1Press MHOLDN during an outside call.
RIf you are using the corded handset, you
can place it on the cradle.
2To release hold, press MZN.
RA handset user can take the call by
pressing MN.
Note for handset and base unit:
RAfter holding for 10 minutes, the call is
disconnected.
RWhile an outside call is on hold, the SP-PHONE
indicator flashes.
Mute
Handset
1Press MMUTEN during a call.
2To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Base unit
1Press MMUTEN during a call.
RThe SP-PHONE indicator flashes.
2To return to the call, press MMUTEN.
Flash
Handset / Base unit
MFLASHN allows you to use the special features of
your host PBX such as transferring an extension
call, or accessing optional telephone services.
Note:
RTo change the flash time, see page 31.
For assistance, please visit www.panasonic.com/support 15
Making/Answering Calls
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For call waiting or Call Waiting Caller
ID service users
To use call waiting or Call Waiting Caller ID, you
must first subscribe with your landline phone
service provider.
This feature allows you to receive calls while you
are already talking on the phone. If you receive a
call while on the phone, you will hear a call waiting
tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd caller’s
information is displayed on the base unit or
handset that is in use after you hear the call
waiting tone.
Handset / Base unit
1Press MCALL WAITN to answer the 2nd call.
2To switch between calls, press MCALL WAITN.
Note:
RPlease contact your landline phone service
provider for details and availability of this service
in your area.
Temporary tone dialing (for rotary/
pulse service users)
Handset / Base unit
Press * (TONE) before entering access numbers
which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when the
handset is used in an area where there may be
interference. During an outside call, this feature is
turned on automatically when necessary.
RWhen this feature is turned on, is
displayed.
Handset noise reduction
This feature allows you to hear the voice of the
person you are talking to clearly, by reducing the
surrounding noise coming from the other party’s
telephone.
1Press MMENUN while talking.
2MbN: “Noise reduction on” or “Noise
reduction off” a MOKN
Note:
RDepending on the environment where this
handset is being used, this feature may not be
effective.
RThis feature is not available using the
speakerphone.
Handset equalizer
This feature clarifies the voice of the person you
are talking to, producing a more natural-sounding
voice that is easier to hear and understand.
1Press MMENUN while talking.
2MbN: “Equalizer” a MSELECTN
3MbN: Select the desired setting.
4Press MOKN to exit.
Note:
RDepending on the condition and quality of your
telephone line, this feature may emphasize
existing line noise. If it becomes difficult to hear,
turn this feature off.
RThis feature is not available while using the
speakerphone.
RWhen both the “Equalizer” setting and noise
reduction are activated, is shown on the
display.
Call share
You can join an existing outside call.
Handset
To join the conversation, press MN when the
other unit is on an outside call.
Base unit
To join the conversation, lift the corded handset
when the handset is on an outside call.
Note for handset and base unit:
RA maximum of 3 parties (including 1 outside
party) can join a conversation. (3-way
conference)
RTo prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 31).
Transferring calls, conference calls
Outside calls can be transferred or a conference
call with an outside party can be made:
16 For assistance, please visit www.panasonic.com/support
Making/Answering Calls
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– between 2 handsets
– between a handset and the base unit
Handset
1During an outside call, press MMENUN.
2MbN: “Intercom” a MSELECTN
3MbN: Select the desired unit. a MSELECTN
4Wait for the paged party to answer.
RIf the paged party does not answer, press
MN to return to the outside call.
5To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conference” a
MSELECTN
RTo leave the conference, press MOFFN. The
other 2 parties can continue the
conversation.
RTo put the outside call on hold: MMENUN a
MbN: “Hold” a MSELECTN
To resume the conference: MMENUN a
MbN: “Conference” a MSELECTN
RTo cancel the conference: MMENUN a MbN:
“Stop conference” a MSELECTN
You can continue the conversation with the
outside caller.
Base unit
1During an outside call, press MINTERCOMN.
When 2 or more handsets are registered:
MbN: Select the desired unit. a MSELECTN
RTo page all handsets, press 0 or wait for a
few seconds.
2Wait for the paged party to answer.
RIf paged party does not answer, press
MINTERCOMN to return to the outside call.
3To complete the transfer:
Place the corded handset on the cradle.
RThe outside call is being routed to the
handset.
To establish a conference call:
Press MCONFN.
RTo leave the conference, place the corded
handset on the cradle. The other 2 parties
can continue the conversation.
RTo put the outside call on hold, press
MHOLDN. To resume the conference, press
MCONFN.
For assistance, please visit www.panasonic.com/support 17
Making/Answering Calls
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Intercom
Intercom calls can be made:
– between handsets
– between a handset and the base unit
Note:
RWhen paging unit(s), the paged unit(s) beeps
for 1 minute.
RIf you receive an outside call while talking on the
intercom, the interrupt tone sounds.
–Handset: To finish intercom, press MOFFN.
To answer the call, press MN.
–Base unit: To finish intercom, place the
corded handset on the cradle. If the
speakerphone is used, press MN. To answer
the call, lift the corded handset. If the
speakerphone is used, press MZN.
Making an intercom call
Handset
1MMENUN a MbN: “Intercom” a MSELECTN
2MbN: Select the desired unit. a MSELECTN
3When you finish talking, press MOFFN.
Note:
RYou can also use the MINTERCOMN soft key, if
displayed, to make intercom calls.
Base unit
1Press MINTERCOMN.
When 2 or more handsets are registered:
MbN: Select the desired unit. a MSELECTN
RTo page all handsets, press 0 or wait for a
few seconds.
RLift the corded handset if needed.
2When you finish talking, press MINTERCOMN
or place the corded handset on the cradle.
Answering an intercom call
Handset
1Press MN to answer the page.
2When you finish talking, press MOFFN.
Base unit
1Lift the corded handset or press MINTERCOMN
to answer the page.
2When you finish talking, place the corded
handset on the cradle or press MINTERCOMN.
Turning auto intercom on/off
This feature allows the handset and base unit to
answer intercom calls automatically when it is
called. You do not need to press M N on the
handset or MZN on the base unit. When this
feature is set to “On”, the monitoring handset or
base unit for the baby monitor feature (page 35)
will also answer baby monitor calls automatically.
The default setting is “Off”.
Handset / Base unit
1MMENUN#273
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
18 For assistance, please visit www.panasonic.com/support
Intercom
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Using MCALL BLOCKN button
The unit can reject calls from unwanted callers
(Caller ID subscribers only) and store them into
the call block list as “Block a single
number” by pressing MCALL BLOCKN button
under the following situations:
– when an outside call is being received
– when an incoming call is being recorded into the
answering system
– during a conversation with an outside caller
Handset / Base unit
1Press MCALL BLOCKN under the situations
shown above.
2Confirm the call block number and press
MYESN.
RThe call block number is stored into the call
block list, “Caller blocked” is displayed,
and then, the call is disconnected.
Note:
RIf the call has no phone number, the call is
rejected but it is not stored in the call block list.
RThe call block feature is not available for the
calls during Call Waiting or intercom call.
RRejected calls are logged in the caller list.
Storing unwanted callers
The unit can reject calls by storing the desired
items into the call block list beforehand.
–“Block a single number”: The unit rejects
calls from specific phone numbers stored in the
call block list.
–“Block range of numbers”: The unit
rejects calls that begin with a number stored in
the call block list, such as a toll-free phone
number prefix or certain area codes.
–“Block unknown CID”: You can also set the
unit to reject calls that have no phone number.
The call block numbers can be stored into the call
block list for “Block a single number” and
“Block range of numbers” up to 250 items in
total.
Rejecting unwanted callers:
When a call is received, the unit rings briefly*1
while caller information is being received.
If the caller’s phone number matches an entry in
the call block list, the unit emits no sound to the
caller, and disconnects the call.
*1 This is called “One ring for blocked
call”. If you do not want this one ring to
sound, turn this setting to “Off” (page 20).
Storing into “Block a single
number”
Important:
RWe recommend storing 10 digits (including the
area code). If only 7 digits are stored, all
numbers that have the same last 7 digits will be
blocked.
Adding call blocked numbers from the caller
list
Handset
1MCN CID
2MbN: Select the entry to be blocked.
RTo edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the phone
number is shown in the 10-digit format.
3MCALL BLOCKN
4MbN: “Yes” a MSELECTN
5Edit the phone number if necessary (24 digits
max.).
6MSAVEN a MOFFN
Base unit
1MCIDN
2MbN: Select the entry to be blocked.
RTo edit the number: Press MEDITN
repeatedly until the phone number is shown
in the 10-digit format.
3MCALL BLOCKN
4MbN: “Yes” a MSELECTN
5Edit the phone number if necessary (24 digits
max.).
6MSAVEN a MEXITN
Adding call blocked numbers manually
Handset
1MCALL BLOCKN
2Enter the phone number (24 digits max.).
For assistance, please visit www.panasonic.com/support 19
Call block
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3MSAVEN a MOFFN
Base unit
1MCALL BLOCKN
2Enter the phone number (24 digits max.).
3MSAVEN a MEXITN
Storing into “Block range of
numbers”
Handset
1MMENUN#217
2MbN: “Block range of numbers” a
MSELECTN
3MMENUN a MbN: “Add” a MSELECTN
4Enter the desired number (2-8 digits).
5MSAVEN a MOFFN
Base unit
1MMENUN#217
2MbN: “Block range of numbers” a
MSELECTN
3MADDN
4Enter the desired number (2-8 digits).
5MSAVEN a MEXITN
Setting “Block unknown CID”
You can reject calls when no phone number is
provided, such as private callers or out of area
calls.
Handset / Base unit
1MMENUN#240
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Setting “One ring for blocked
call”
If you do not want the unit to sound one ring for a
call from the stored number in the call block list,
turn this setting to “Off”. The default setting is
“On”.
Handset / Base unit
1MMENUN#173
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Viewing/editing/erasing call block
numbers
Handset
1MMENUN#217
2MbN: “Block a single number” or “Block
range of numbers” a MSELECTN
3MbN: Select the desired entry.
RAfter viewing, press MOFFN to exit.
4To edit a number:
MEDITN a Edit the number. a MSAVEN a
MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN a
MOFFN
Base unit
1MMENUN#217
2MbN: “Block a single number” or “Block
range of numbers” a MSELECTN
3MbN: Select the desired entry.
RAfter viewing, press MEXITN to exit.
4To edit a number:
MEDITN a Edit the number. a MSAVEN a
MEXITN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN a
MEXITN
Note:
RWhen editing, press the desired dial key to add,
MCLEARN to erase.
Erasing all call block numbers
Handset / Base unit
1MMENUN#217
2MbN: “Block a single number” or “Block
range of numbers” a MSELECTN
20 For assistance, please visit www.panasonic.com/support
Call block
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3Proceed with the operation for your unit.
Handset: MERASEN
Base unit: MERASEN
4MbN: “Yes” a MSELECTN
5MbN: “Yes” a MSELECTN
6Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
For assistance, please visit www.panasonic.com/support 21
Call block
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Phonebook
You can add 100 names (16 characters max.) and
phone numbers (24 digits max.) to the phonebook,
and assign each phonebook entry to the desired
group (page 23).
Important:
RAll entries can be shared by the base unit and
any registered handset.
Adding phonebook entries
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN a MMENUN
Base unit: M N a MMENUN
2MbN: “Add new entry” a MSELECTN
3Enter the party’s name. a MOKN
4Enter the party’s phone number. a MOKN
5MbN: Select the desired group. a MSELECTN
2 times
6Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Note for base unit:
RYou can also add entries as follows:
Press MN. a MADDN a Go to step 3.
Character table for entering names
While entering characters, you can switch
between uppercase and lowercase by pressing *
(A®a).
Key Character
1& ’ ( ) H,
– . / 1
2A B C 2
a b c 2
3D E F 3
d e f 3
4G H I 4
g h i 4
5J K L 5
j k l 5
Key Character
6M N O 6
m n o 6
7P Q R S 7
p q r s 7
8T U V 8
t u v 8
9W X Y Z 9
w x y z 9
00
##
RTo enter another character that is located on the
same dial key:
Handset: Press MEN to move the cursor to the
next space.
Base unit: Press M N to move the cursor to
the next space.
RIf you do not press any dial key within 2
seconds after entering a character, the
character is fixed and the cursor moves to the
next space.
R in the above table represents a single space.
Erasing the character or number
Handset: Press MFN or MEN. a MCLEARN
Base unit: Press MN or M N. a MCLEARN
RPress and hold MCLEARN to erase all characters
or numbers.
Storing a redial list number to the phonebook
Phone numbers of up to 24 digits can be stored in
the phonebook.
Handset
1MEN REDIAL
2MbN: Select the desired phone number. a
MSAVEN
3To store the name, continue from step 3,
“Editing entries”, page 24.
Base unit
1MREDIALN
2MbN: Select the desired phone number. a
MSAVEN
3To store the name, continue from step 3,
“Editing entries”, page 24.
22 For assistance, please visit www.panasonic.com/support
Phonebook
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Storing caller information to the phonebook
Handset
1MCN CID
2MbN: Select the desired entry.
RTo edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the phone
number is shown in the desired format. And
then, press MSAVEN. Go to step 5.
3MMENUN
4MbN: “Save CID” a MSELECTN
5MbN: “Phonebook” a MSELECTN
6Continue from step 3, “Editing entries”,
page 24.
Base unit
1MCIDN
2MbN: Select the desired entry.
RTo edit the number, press MEDITN
repeatedly until the phone number is shown
in the desired format.
3MSAVEN
4MbN: “Phonebook” a MSELECTN
5Continue from step 3, “Editing entries”,
page 24.
Groups
Groups can help you find entries in the phonebook
quickly and easily. You can change the names of
groups assigned for phonebook entries (“Friends”,
“Family”, etc.). By assigning different ringer tones
for different groups of callers, you can identify who
is calling (ringer ID), if you have subscribed to
Caller ID service.
Changing group names/setting ringer ID
The default group name is “Group 1” to
“Group 9”.
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN a MMENUN
Base unit: M N a MMENUN
2MbN: “Group” a MSELECTN
3MbN: Select the desired group. a MSELECTN
4To change group names
MbN: “Group name” a MSELECTN a Edit
the name (10 characters max.). a MSAVEN
5To set group ringer tone
MbN: Select the current setting of the group
ringer tone. a MSELECTN a MbN: Select the
desired ringer tone. a MSAVEN
6Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Finding and calling from a
phonebook entry
Once you have found the desired entry using one
of the following 3 methods, make a call with your
unit.
Handset
MN
Base unit
Lift the corded handset.
Scrolling through all entries
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN
Base unit: M N
2MbN: Select the desired entry.
Searching by first character
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN
Base unit: M N
2Press the dial key (0 – 9 or #) which
contains the character you are searching for
(page 22).
3MbN: Scroll through the phonebook if
necessary.
Searching by group
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN
Base unit: M N
2MGROUPN
For assistance, please visit www.panasonic.com/support 23
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3MbN: Select the group you want to search. a
MSELECTN
RIf you select “All groups”, the unit ends
the group search.
4MbN: Select the desired entry.
Editing entries
Handset
1Find the desired entry (page 23).
2MMENUN a MbN: “Edit” a MSELECTN
3Edit the name if necessary. a MOKN
4Edit the phone number if necessary. a MOKN
5MbN: Select the desired group (page 23). a
MSELECTN 2 times
6MOFFN
Base unit
1Find the desired entry (page 23).
2MEDITN
3Edit the name if necessary. a MOKN
4Edit the phone number if necessary. a MOKN
5MbN: Select the desired group (page 23). a
MSELECTN 2 times
6MEXITN
Erasing entries
Erasing an entry
Handset
1Find the desired entry (page 23).
2MMENUN a MbN: “Erase” a MSELECTN
3MbN: “Yes” a MSELECTN
4MOFFN
Base unit
1Find the desired entry (page 23).
2MERASEN a MbN: “Yes” a MSELECTN
3MEXITN
Erasing all entries
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN a MMENUN
Base unit: M N a MMENUN
2MbN: “Erase all” a MSELECTN
3MbN: Select the desired group. a MSELECTN
4MbN: “Yes” a MSELECTN
5MbN: “Yes” a MSELECTN
6Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Chain dial
This feature allows you to dial phone numbers in
the phonebook while you are on a call. This
feature can be used, for example, to dial a calling
card access number or bank account PIN that you
have stored in the phonebook, without having to
dial manually.
Handset / Base unit
1Proceed with the operation for your unit.
During an outside call:
Handset: MFN
Base unit: M N
2MbN: Select the desired entry.
3Press MCALLN to dial the number.
Note:
RWhen storing a calling card access number and
your PIN in the phonebook as one phonebook
entry, press MDN (Pause) on the handset or
MPAUSEN on the base unit to add pauses after
the number and PIN as necessary (page 14).
RIf you have rotary/pulse service, you need to
press * (TONE) before pressing MFN on
the handset or M N on the base unit in step 1
to change the dialing mode temporarily to tone.
When adding entries to the phonebook, we
recommend adding * (TONE) to the beginning
of phone numbers you wish to chain dial
(page 22).
Speed dial
You can store phone numbers to the base unit and
handset separately:
– Handset: up to 9 entries.
– Base unit: up to 9 entries.
24 For assistance, please visit www.panasonic.com/support
Phonebook
TGF35x(en)_1009_ver002.pdf 24TGF35x(en)_1009_ver002.pdf 24 2014/10/10 10:04:092014/10/10 10:04:09
Adding phone numbers to speed dial
keys
Handset
You can assign 1 phone number to each of the
dial keys (1 to 9).
nBy entering phone numbers:
1Press and hold the desired speed dial key
(1 to 9). a MADDN
2MbN: “Manual” a MSELECTN
3Enter the party’s name (16 characters
max.). a MOKN
4Enter the party’s phone number (24 digits
max.). a MOKN
5MSELECTN a MOFFN
nFrom the phonebook:
1Press and hold the desired speed dial key
(1 to 9). a MADDN
2MbN: “Phonebook” a MSELECTN
3MbN: Select the desired entry.
4MSAVEN a MOFFN
Base unit
nBy entering phone numbers:
1MSPEED DIALN
2MbN: Select the desired speed dial key. a
MEDITN
3Enter the party’s name (16 characters
max.). a MOKN
4Enter the party’s phone number (24 digits
max.). a MOKN
5MSELECTN a MEXITN
nFrom the phonebook:
1MSPEED DIALN
2MbN: Select the desired speed dial key. a
MN
3MbN: Select the desired entry.
4MSAVEN a MEXITN
Note for handset and base unit:
RIf you edit a phonebook entry which is assigned
to a speed dial key, the edited entry does not
transfer to the speed dial key.
Note for base unit:
RYou can also select the desired entry as follows:
– Press and hold the desired speed dial key (1
to 9).
– Press MSPEED DIALN and then enter the
desired speed dial key (1 to 9).
Editing an entry
Handset
1Press and hold the desired speed dial key (1
to 9). a MMENUN
2MbN: “Edit” a MSELECTN
3Edit the name if necessary. a MOKN
4Edit the phone number if necessary. a MOKN
5MSELECTN a MOFFN
Base unit
1MSPEED DIALN
2MbN: Select the desired entry. a MDETAILN
3MEDITN
4Edit the name if necessary. a MOKN
5Edit the phone number if necessary. a MOKN
6MSELECTN a MEXITN
Erasing an entry
Handset
1Press and hold the desired speed dial key (1
to 9). a MMENUN
2MbN: “Erase” a MSELECTN
3MbN: “Yes” a MSELECTN
4MOFFN
Base unit
1MSPEED DIALN
2MbN: Select the desired entry. a MDETAILN
3MERASEN
4MbN: “Yes” a MSELECTN
5MEXITN
Viewing an entry/Making a call
Handset
1Press and hold the desired speed dial key (1
to 9).
For assistance, please visit www.panasonic.com/support 25
Phonebook
TGF35x(en)_1009_ver002.pdf 25TGF35x(en)_1009_ver002.pdf 25 2014/10/10 10:04:092014/10/10 10:04:09
2Press M N.
Base unit
1MSPEED DIALN
2MbN: Select the desired entry.
3Lift the corded handset.
One-touch dial buttons
You can store phone numbers or extension
numbers to the base unit’s one-touch dial buttons
(1 to 3).
– phone numbers for outside calls
– extension numbers for handsets
Note:
RYou can transfer a call to a handset. While you
are on an outside call, press the one-touch dial
button with an extension number stored. The
line is put on hold and the base unit pages the
handset. After the handset answers the page,
press MZN or place the corded handset on the
cradle to complete the transfer.
Adding phone numbers for outside
calls
Base unit
nBy entering phone numbers:
1Press and hold the desired one-touch dial
button (1 to 3). a MEDITN
2Enter the party’s name (16 characters
max.). a MOKN
3Enter the party’s phone number (24 digits
max.). a MOKN
4MSELECTN a MEXITN
nFrom the phonebook:
1Press and hold the desired one-touch dial
button (1 to 3).
2MN
3MbN: Select the desired entry.
4MSAVEN a MEXITN
Note:
RIf you edit a phonebook entry which is assigned
to a one-touch dial button, the edited entry does
not transfer to the one-touch dial button.
Adding extension numbers for
handsets
Base unit
1Press and hold the desired one-touch dial
button (1 to 3). a MEDITN
2Press MINTERCOMN.
3MbN: Select the desired unit. a MSELECTN 2
times a MEXITN
Editing an entry
Base unit
1Press and hold the desired one-touch dial
button (1 to 3).
2MEDITN
3Edit the name if necessary. a MOKN
4Edit the phone number if necessary. a MOKN
5MSELECTN a MEXITN
Erasing an entry
Base unit
1Press and hold the desired one-touch dial
button (1 to 3).
2MERASEN
3MbN: “Yes” a MSELECTN
4MEXITN
Making a call
Base unit
Press the desired one touch dial button (1 to 3).
RThe speakerphone turns on.
RYou can also use the corded handset by lifting it
up.
26 For assistance, please visit www.panasonic.com/support
Phonebook
TGF35x(en)_1009_ver002.pdf 26TGF35x(en)_1009_ver002.pdf 26 2014/10/10 10:04:092014/10/10 10:04:09
Menu list
To access the features, there are 2 methods.
Handset / Base unit
nScrolling through the display menus
1MMENUN
2Press MCN or MDN to select the desired main menu. a MSELECTN
3Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4Press MCN or MDN to select the desired setting. a MSAVEN
nUsing the direct command code
1MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2Select the desired setting. a MSAVEN
Note:
RThe unit column shows the unit(s) that can be used to program the item.
: Only the handset can program the item.
: Only the base unit can program the item.
/ : Both the handset and base unit can program the item.
RTo exit the operation, press MOFFN on the handset or MEXITN on the base unit.
RIn the following table, < > indicates the default settings.
RIn the following table, indicates the reference page number.
RDisplay menu order and sub-menu may vary depending on your model.
Display menu tree and direct command code table
Main menu: “Phonebook”
Operation Code Unit
Viewing the phonebook entry. #280 /23
Main menu: “Caller list”
Operation Code Unit
Viewing the caller list. #213 /37
Main menu:
Handset: “Answering device”
Base unit: “Answer device”
Sub-menu 1 Sub-menu 2 Settings Code Unit
Play new message – – #323 40
Play all message – – #324 40
Erase all
message*1
– – #325 41
For assistance, please visit www.panasonic.com/support 27
Programming
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Sub-menu 1 Sub-menu 2 Settings Code Unit
Greeting Record greeting*1 –#302 /39
Check greeting –#303 /40
Pre-recorded*1
(Reset to pre-recorded
greeting)
–#304 /39
New message
alert*1
Outgoing call
–On/Off
On
<Off>
#338 /41
Outgoing call
–Notification to
–
Outgoing call
–Remote code
Activate
<Inactivate>
Base unit beep On
<Off>
#339 /41
Settings Ring count*1 2-7 rings
<4 rings>
Toll saver
#211 /44
Recording time*1 1 min
<3 min>
Greeting only*2
#305 /44
Remote code*1 <111>#306 /43
Screen call <On>
Off
#310 /44
Answer on*1 – – #327 39
Answer off*1 – – #328 39
Main menu: “Voicemail access”
Operation Code Unit
Listening to voicemail messages. #330 /46
Main menu: “Intercom”
Operation Code Unit
Paging the desired unit. #274 18
Main menu: “Set date & time”
Sub-menu 1 Sub-menu 2 Settings Code Unit
Date and time*1 – – #101 13
Alarm Alarm1-3 Once
Daily
Weekly
<Off>
#720 32
Time
adjustment*1, *3
– <Caller ID auto>
Manual
#226 –
28 For assistance, please visit www.panasonic.com/support
Programming
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Main menu: “Speed dial”
Operation Code Unit
Viewing the speed dial entry. #261 /24
Main menu: “Settings”
Sub-menu 1 Sub-menu 2 Settings Code Unit
Ring adjustments Ringer volume Handset:
Off-6 <6>
Base unit:
Off-6 <1>
#160 /15
Ringer tone*4, *5 <Tone 1>#161 –
Silent mode
–On/Off
On
<Off>
#238 /33
Silent mode
–Start/End
<11:00 PM/06:00
AM>
#237 /33
Silent mode
–Select group
Group 1-9 #241 /33
Set date & time Date and time*1 –#101 /13
Alarm Once
Daily
Weekly
<Off>
#720 32
Time
adjustment*1, *3
<Caller ID auto>
Manual
#226 /–
Talking caller ID –Handset:
<On>
Off
Base unit:*1
On
<Off>
#162 /37
Key detector
setting*6
–1:Add new
device
(for Detector1)*7
–2:Add new
device
(for Detector2)
–3:Add new
device
(for Detector3)
–4:Add new
device
(for Detector4)
Change name*1 Detector1 #6561 –
Detector2*8 #6562*8
Detector3*8 #6563*8
Detector4*8 #6564*8
Registration –#6571 –
#6572*8
#6573*8
#6574*8
Deregistration –#6581 –
#6582*8
#6583*8
#6584*8
For assistance, please visit www.panasonic.com/support 29
Programming
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Sub-menu 1 Sub-menu 2 Settings Code Unit
Call block*1 Block a single
number
–#217 /19
Block range of
numbers
–#217 /20
Unavailable # On
<Off>
#240 /20
One ring for
blocked call
<On>
Off
#173 /20
One-touch dial – – #247 26
Speed dial – – #261 /24
Record greeting*1 – – #302 /39
Voicemail Save VM access#*1
(VM: Voicemail)
–#331 /46
VM tone detect*1 <On>
Off
#332 /46
LCD contrast
(Display contrast)
–Handset:
Level 1-4 <2>
Base unit:
Level 1-6 <3>
#145 /–
Handset name – – #104 35
Display name –On
<Off>
#105 35
Auto intercom –On
<Off>
#273 /18
Key tone – <On>
Off
#165 –
Caller ID edit
(Caller ID number auto
edit)
– <On>
Off
#214 /38
Auto talk*9 –On
<Off>
#200 15
30 For assistance, please visit www.panasonic.com/support
Programming
TGF35x(en)_1009_ver002.pdf 30TGF35x(en)_1009_ver002.pdf 30 2014/10/10 10:04:102014/10/10 10:04:10
Sub-menu 1 Sub-menu 2 Settings Code Unit
Set tel line*1 Set dial mode Pulse
<Tone>
#120 /13
Set flash time*10 900 ms
<700 ms>
600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms
#121 /15
Set line mode*11 A
<B>
#122 /–
Call sharing*1 – <On>
Off
#194 /16
Registration Register handset –#130 36
Deregistration*2 –#131 36
Deregistration*2 – – #131 36
Battery saving
mode
–On
<Off>
#150 10
Change language Display <English>
Español
#110 /12
Voice prompt*1 <English>
Español
#112 /13
Main menu: “Customer support”
Operation Code Unit
Displaying customer support Web address. #680 /–
Main menu: “Baby monitor”
Sub-menu 1 Sub-menu 2 Settings Code Unit
On/Off –On
<Off>
#268 34
Sensitivity level – Low
<Middle>
High
#269 35
Main menu: “Key detector”*6
Sub-menu 1 Sub-menu 2 Settings Code Unit
Search – – #655 –
Battery check – –
For assistance, please visit www.panasonic.com/support 31
Programming
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*1 If you program these settings using one of the units, you do not need to program the same item using
another unit.
*2 This menu is not displayed when scrolling through the display menus. It is only available in direct
command code.
*3 This feature allows the unit to automatically adjust the date and time each time caller information
including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller
ID subscribers only)
To use this feature, set the date and time first (page 13).
*4 The preset melodies in this product (“Tone 3” - “Melody 10”) are used with permission of © 2009
Copyrights Vision Inc.
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If
you select a melody, you cannot distinguish lines by their ringers.
*6 This setting is available when you have the key detector (KX-TGA20). Read the installation guide for
more information on the key detector.
*7 For models with supplied key detectors, the display shows “1:Detector1”.
*8 If you register 2 or more key detectors.
*9 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the
handset to answer a call, turn off this feature.
*10 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if
necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the
waiting call.
*11 Generally, the line mode setting should not be changed. This setting automatically maintains receiver
volume at the proper level depending on the current telephone line condition. Set the line mode to
“A” if telephone line condition is not good.
Alarm
An alarm sounds at the set time for 1 minute and
is repeated 5 times at 5 minute intervals (snooze
function). A text memo can also be displayed for
the alarm. A total of 3 separate alarm times can be
programmed for each handset. You can set one of
3 different alarm options (once, daily, or weekly)
for each alarm time.
Important:
RMake sure the unit’s date and time setting is
correct (page 13).
Handset
1MMENUN#720
2Select an alarm by pressing 1 to 3. a
MSELECTN
3MbN: Select the desired alarm option. a
MSELECTN
“Off”Turns alarm off. Go to step 10.
“Once”An alarm sounds once at the
set time.
“Daily”An alarm sounds daily at the set
time. Go to step 5.
“Weekly”Alarm sounds weekly at the set
time(s).
4Proceed with the operation according to your
selection in step 3.
nOnce:
Enter the desired month and date. a MOKN
nWeekly:
MbN: Select the desired day of the week and
press MSELECTN. a MOKN
5Set the desired time.
6*: Select “AM” or “PM”. a MOKN
7Enter a text memo (10 characters max.). a
MOKN
8MbN: Select the desired alarm tone. a
MSELECTN
RWe recommend selecting a different ringer
tone from the one used for outside calls.
9MbN: Select the desired snooze setting. a
MSAVEN
32 For assistance, please visit www.panasonic.com/support
Programming
TGF35x(en)_1009_ver002.pdf 32TGF35x(en)_1009_ver002.pdf 32 2014/10/10 10:04:102014/10/10 10:04:10
10 MSELECTN a MOFFN
Note:
RPress MSTOPN to stop the alarm completely.
RWhen the handset is in use, the alarm will not
sound until the handset is in standby mode.
RPress any dial key or MSNOOZEN to stop the
sound but keep the snooze function activated.
RIf you want to make an outside call when the
snooze function is activated, please stop the
snooze function before making the call.
Silent mode
Silent mode allows you to select a period of time
during which the handset and/or base unit will not
ring for outside calls. This feature is useful for time
periods when you do not want to be disturbed, for
example, while sleeping. Silent mode can be set
for each unit.
Important:
RMake sure the unit’s date and time setting is
correct (page 13).
RWe recommend turning the base unit ringer off
(page 29) in addition to turning the silent mode
on.
RIf you have set the alarm, the alarm sounds
even if the silent mode is turned on.
Turning silent mode on/off
Handset
1MMENUN#238
2MbN: Select the desired setting. a MSAVEN
RIf you select “Off”, press MOFFN to exit.
3Enter the desired hour and minute you wish to
start this feature.
4*: Select “AM” or “PM”. a MOKN
5Enter the desired hour and minute you wish to
end this feature.
6*: Select “AM” or “PM”.
7MSAVEN a MOFFN
Base unit
1MMENUN#238
2MbN: Select the desired setting. a MSAVEN
RIf you select “Off”, press MEXITN to exit.
3Enter the desired hour and minute you wish to
start this feature.
4MAM/PMN: Select “AM” or “PM”. a MOKN
5Enter the desired hour and minute you wish to
end this feature.
6MAM/PMN: Select “AM” or “PM”.
7MSAVEN a MEXITN
Changing the start and end time
Handset / Base unit
1MMENUN#237
2Continue from step 3 for handset or step 3 for
base unit, “Turning silent mode on/off”,
page 33.
Selecting groups to bypass silent mode
Handset / Base unit
1MMENUN#241
2Select your desired groups by pressing 1 to
9.
R“” is displayed next to the selected group
numbers.
RTo cancel a selected group, press the same
dial key again. “ ” disappears.
3MSAVEN
4Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Baby monitor
This feature allows you to listen in on a room
where another handset is located, allowing you to
easily monitor from different areas of the house or
place. The monitored handset (placed in a baby’s
room, for example) will automatically call the
monitoring handset, base unit, or the phone
number stored when it detects sound.
Important:
RYou should perform a test run of the baby
monitor procedure to ensure that the baby
monitor feature is set correctly. For example,
test its sensitivity. Check the connection if you
are diverting the baby monitor to an outside line.
RThis feature should not be used as a substitute
for a medical or caregiver’s supervision. It is the
caregiver’s responsibility to stay close enough
to handle any eventuality.
For assistance, please visit www.panasonic.com/support 33
Programming
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Note:
RIf the unit is connected to a PBX system, you
cannot set the baby monitor.
RDuring the monitoring mode, battery
consumption is faster than usual. We
recommend leaving the monitored handset on
charger.
RThe monitored handset never rings during the
monitoring mode. But if the monitored handset
is on the base unit, the base unit ringer sounds.
Turn off the base unit ringer volume to not
sound the ringer (page 29).
Setting the baby monitor
Perform the setting operation with the handset to
be monitored (for example, the handset placed in
a baby’s room).
To monitor with a unit
The internal baby monitor feature is only available:
– between handsets
– between a handset and the base unit
Handset
1MMENUN#268
2MbN: “On” a MSELECTN
3MbN: Select the desired unit’s number to
monitor with. a MSELECTN
R“Baby monitor” will be displayed.
RThe registered unit’s name/number is
displayed.
Note:
RWhen this feature is on, another handset or the
base unit can hear the monitored handset by
making an intercom call.
To monitor from an outside line
If you store an outside monitoring number, the
monitored handset will automatically call the
stored number to allow you monitoring when it
detects sound.
Handset
nFrom the phonebook:
1MMENUN#268
2MbN: “On” a MSELECTN
3MbN: Select “Outgoing call” to monitor
from an outside line. a MEDITN a MADDN
4MbN: “Phonebook” a MSELECTN
5MbN: Select the phonebook entry. a MOKN
2 times
R“Baby monitor” will be displayed.
Note:
RIf you edit a phonebook entry which is assigned
for monitoring, the edited entry does not transfer
to the monitor.
nBy entering phone numbers:
1MMENUN#268
2MbN: “On” a MSELECTN
3MbN: Select “Outgoing call” to monitor
from an outside line. a MEDITN a MADDN
4MbN: “Manual” a MSELECTN
5Enter the desired name. a MOKN
6Enter the desired number. a MOKN 2 times
R“Baby monitor” will be displayed.
Note:
RThe registered name/number is displayed.
Turning off the baby monitor
The monitored handset cannot be used while baby
monitor is set to “On”.
Handset
1Press MMENUN on the handset being
monitored.
2MbN: “On/Off” a MSELECTN
3MbN: “Off” a MSELECTN a MOFFN
Editing an outside monitoring number
Handset
1Press MMENUN on the handset being
monitored.
2MbN: “On/Off” a MSELECTN
3MbN: “On” a MSELECTN
4MbN: Select the outside line. a MEDITN
5MMENUN a MbN: “EDIT” a MSELECTN
6Edit the name if necessary. a MOKN
7Edit the phone number if necessary. a MOKN
2 times
34 For assistance, please visit www.panasonic.com/support
Programming
TGF35x(en)_1009_ver002.pdf 34TGF35x(en)_1009_ver002.pdf 34 2014/10/10 10:04:102014/10/10 10:04:10
Erasing an outside monitoring number
Handset
1Press MMENUN on the handset being
monitored.
2MbN: “On/Off” a MSELECTN
3MbN: “On” a MSELECTN
4MbN: Select the outside line. a MEDITN
5MMENUN a MbN: “Erase” a MSELECTN
6MbN: “Yes” a MSELECTN a MOFFN
Baby monitor sensitivity
You can adjust the sensitivity of the baby monitor.
Increase or decrease the sensitivity to adjust the
sound level needed to trigger the baby monitor
feature.
RThis feature cannot be set during a monitoring
call.
Handset
1Press MMENUN on the handset being
monitored.
2MbN: “Sensitivity level” a MSELECTN
3MbN: Select the desired setting. a MSAVEN
a MOFFN
Answering the baby monitor
nWhen monitoring with a unit:
Handset: Press MN to answer calls.
Base unit: Press MN to answer calls.
If you want to respond from the monitoring
handset, press MMUTEN.
RThe monitoring handset or base unit will
answer calls automatically when the auto
intercom feature is set to “On” (page 18).
Note:
RIf you receive an outside call when
communicating with the monitored handset,
the interrupt tone sounds.
– To answer the call with the handset, press
MOFFN, then press MN.
– To answer the call with the base unit, press
MN 2 times.
nWhen monitoring from an outside line:
To answer a call, follow the operation for your
phone.
If you want to respond from the monitoring
handset or base unit, press #1 using tone
dialing.
You can turn off the baby monitor feature by
pressing #0.
Note:
RIf 2 minutes passed after the monitored
handset starts a call, communication between
the monitored handset and monitoring phone
line is turned off automatically.
Other programming
Changing the handset name
Each handset can be given a customized name
(“Bob”, “Kitchen”, etc.). This is useful when you
make intercom calls between handsets. You can
also select whether or not the handset name is
displayed in standby mode. The default setting is
“No”. If you select “Yes” without entering any
handset name, “Handset 1” to “Handset 6” is
displayed.
Handset
1MMENUN#104
2Enter the desired name (max. 10 characters).
3MSAVEN
4MbN: Select the desired setting. a MSELECTN
2 times a MOFFN
Displaying the handset name
You can select whether or not the handset name
is displayed in standby mode. The default setting
is “Off”.
Handset
1MMENUN#105
2MbN: Select the desired setting. a MSAVEN
a MOFFN
For assistance, please visit www.panasonic.com/support 35
Programming
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Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the base
unit.
Important:
RSee page 4 for information on the available
model.
Registering a handset to the base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset is
not registered to the base unit, re-register the
handset.
1Handset:
MMENUN#130
2Base unit:
Press and hold MLOCATORN for about 5
seconds.
RIf all registered handsets start ringing, press
MLOCATORN again to stop, then repeat this
step.
3Handset:
Press MOKN, then wait until a long beep
sounds.
Deregistering a handset
A handset can cancel its own registration to the
base unit, or other handsets registered to the
same base unit. This allows the handset to end its
wireless connection with the system.
Handset / Base unit
1MMENUN#131
RAll handsets registered to the base unit are
displayed.
2MbN: Select the handset you want to cancel.
a MSELECTN
3MbN: “Yes” a MSELECTN
4Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
36 For assistance, please visit www.panasonic.com/support
Programming
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Using Caller ID service
Important:
RThis unit is Caller ID compatible. To use Caller
ID features, you must subscribe to a Caller ID
service. Contact your landline phone service
provider for details.
Caller ID features
Handset / Base unit
When an outside call is being received, the caller
information is displayed.
Caller information for the last 50 callers is logged
in the caller list from the most recent call to the
oldest.
RIf the unit cannot receive caller information, the
following is displayed:
–“Out of area”: The caller dials from an
area which does not provide a Caller ID
service.
–“Private caller”: The caller requests not
to send caller information.
–“Long distance”: The caller makes a long
distance call.
RIf the unit is connected to a PBX system, caller
information may not be properly received.
Contact your PBX supplier.
Missed calls
Handset / Base unit
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed call”.
Note:
REven when there are unviewed missed calls,
“Missed call” disappears from the standby
display if the following operation is performed by
one of the units:
– A handset is replaced on the charger.
– Pressing MOFFN on a handset.
– Pressing MEXITN on the base unit.
Phonebook name display
When caller information is received and it matches
a phone number stored in the phonebook, the
stored name in the phonebook is displayed and
logged in the caller list.
Talking Caller ID
Handset / Base unit
This feature lets you know who is calling without
looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your landline
phone service provider.
– turn this feature on (page 29).
When caller information is received, the handsets
and/or base unit announce the caller’s name or
phone number received from your landline phone
service provider following every ring.
The unit announces in English only.
RName pronunciation may vary. This feature may
not pronounce all names correctly.
RCaller ID service has a limit of how many
characters can be displayed. If the caller’s name
is too long, the unit may not be able to display or
announce the entire name.
Phonebook name announcement
When caller information is received and it matches
a phone number stored in the phonebook, the
stored name in the phonebook is announced.
Caller list
Important:
RMake sure the unit’s date and time setting is
correct (page 13).
Viewing the caller list and calling back
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MCN CID
Base unit: MCIDN
2Press MCN to search from the most recent call,
or MDN to search from the oldest call.
3Proceed with the operation for your unit.
Handset:
– To call back, press MN.
– To exit, press MOFFN.
Base unit:
– To call back, lift the corded handset.
– To exit, press MEXITN.
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Note for handset and base unit:
RIf the entry has already been viewed or
answered, “ ” is displayed.
RIn step 1, you can also access the caller list as
follows:
Base unit:
MCALL LOGN a MbN: “Incoming call” a
MSELECTN
Editing a caller’s phone number
You can edit a phone number in the caller list by
removing its area code and/or the long distance
code “1”.
Handset
1MCN CID
2MbN: Select the desired entry. a MMENUN
3MbN: “Edit” a MSELECTN
4Press MEDITN repeatedly until the phone
number is shown in the desired format.
5MN
Base unit
1MCIDN
2MbN: Select the desired entry.
3Press MEDITN repeatedly until the phone
number is shown in the desired format.
4Lift the corded handset.
Caller ID number auto edit feature
Handset / Base unit
Once you call back an edited number, the unit
which was used to call back remembers the area
code and format of the edited number. The next
time someone calls from the same area code,
caller information is customized by the unit as
follows:
– When the call is being received, the Caller ID
number is displayed in the same format as the
edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as the
edited number, when reviewed from the caller
list.
For example, you can use this feature to set the
unit to ignore the area code of callers in your area,
so that you can call these local numbers using
caller information without dialing the area code.
To activate this feature, you must edit an entry in
the caller list, then call that number. After that,
phone numbers from that caller’s area code are
edited automatically.
This feature can be set for each unit (page 30).
The default setting is “On”.
Note:
RPhone numbers from the 4 most recently edited
area codes are automatically edited.
Erasing selected caller information
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MCN CID
Base unit: MCIDN
2MbN: Select the desired entry.
3MERASEN a MbN: “Yes” a MSELECTN
4Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Erasing all caller information
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MCN CID
Base unit: MCIDN
2MERASEN a MbN: “Yes” a MSELECTN
3Handset: MOFFN
Base unit: MEXITN
38 For assistance, please visit www.panasonic.com/support
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Answering system
The answering system can answer and record
calls for you when you are unavailable to answer
the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the greeting
setting (page 45).
Important:
RMake sure the date and time have been set
correctly (page 13).
Memory capacity (including your
greeting message)
The total recording capacity for both lines added
together is about 18 minutes. A maximum of 64
messages can be recorded.
Note:
RWhen message memory becomes full:
–“Messages full” is shown on the handset
and base unit display.
– The ANSWER ON/OFF indicator on the base
unit flashes rapidly if the answering system is
turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches to
another pre-recorded greeting message
asking callers to call again later.
– If you recorded your own greeting message,
the same message is still announced to
callers even though their messages are not
recorded.
Turning the answering
system on/off
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1To turn on:
MMENUN#327
To turn off:
MMENUN#328
2MOFFN
Note for base unit and handset:
RWhen the answering system is turned on, the
ANSWER ON/OFF indicator on the base unit
lights up.
Greeting message
When the unit answers a call, a greeting message
is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
Handset / Base unit
1MMENUN#302
2MbN: “Yes” a MSELECTN
3After a beep sounds, speak clearly about
20 cm (8 inches) away from the microphone (2
minutes max.).
4Press MSTOPN to stop recording.
5Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you reset to pre-recorded greeting or do not
record your own greeting message, the unit
plays a pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 44) is set
to “Greeting only”, callers’ messages are
not recorded and the unit plays a different
pre-recorded greeting message asking callers to
call again.
Resetting to a pre-recorded greeting message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, your own recorded greeting message is
erased.
Handset / Base unit
1MMENUN#304
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2MYESN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Playing back the greeting message
Handset / Base unit
1MMENUN#303
2Proceed with the operation for your unit.
Handset: To exit, press MOFFN.
Base unit: To exit, press MEXITN.
Listening to messages
Important:
RIf your landline phone service provider offers
voicemail service, the voicemail service may
answer calls before the base unit’s built-in
answering system has a chance to answer calls
and record messages.
In this case, messages you expect to be
recorded by the answering system will be
recorded on the voicemail service. For more
information, see “For landline voicemail service
subscribers” (page 44).
Using the base unit
When new messages have been recorded:
–MN on the base unit flashes.
–“New message” is displayed.
Press MN (PLAY).
RIf new messages have been recorded, the base
unit plays back new messages.
RIf there are no new messages, the base unit
plays back all messages.
Operating the answering system during
playback
Key Operation
MDN or MCNAdjust the speaker volume
M N Repeat message*1
M N Skip message
MPAUSENPause message
To resume playback, press
M N.
M N (STOP) Stop playback
Key Operation
MERASENErase currently playing message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
Calling back (Caller ID subscribers only)
Lift the corded handset.
RTo edit the number before calling back, press
MEDITN repeatedly until the phone number is
shown in the desired format (page 38).
Erasing all messages
Press MERASEN 2 times while the unit is not in use.
Using the handset
When new messages have been recorded, “New
message” is displayed.
1To listen to new messages:
MMENUN#323
To listen to all messages:
MMENUN#324
2When finished, press MOFFN.
Note:
RTo switch to the receiver, press MN.
RYou can also use the MPLAYN soft key, if
displayed, to play new messages.
Operating the answering system
MMENUN a MbN: “Answering device” a
MSELECTN
Key Operation
MDN or MCNAdjust the receiver/speaker volume
(during playback)
1 or MFNRepeat message (during
playback)*1
2 or MENSkip message (during playback)
3Enter the “Settings” menu
4Play new messages
5Play all messages
6Play greeting message
76 Record greeting message
8Turn answering system on
MPAUSENPause message*2
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Key Operation
9 or
MSTOPN
Stop recording
Stop playback
0Turn answering system off
*4*3 Erase currently playing message
*5 Erase all messages
*6 Reset to a pre-recorded greeting
message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 To resume playback:
MbN: “Playback” a MSELECTN
*3 You can also erase as follows:
MPAUSEN a MbN: “Erase” a MSELECTN
a MbN: “Yes” a MSELECTN
Calling back (Caller ID subscribers only)
1Press MPAUSEN during playback.
2MbN: “Call back” a MSELECTN
Editing the number before calling back
1Press MPAUSEN during playback.
2MbN: “Edit & Call” a MSELECTN
3Press MEDITN repeatedly until the phone
number is shown in the desired format
(page 38). a MN
Erasing all messages
1MMENUN#325
2MbN: “Yes” a MSELECTN a MOFFN
Advanced new message
alerting features
Audible message alert
This feature allows the base unit to beep to inform
you of a new message arrival when new
messages are recorded. The base unit beeps 2
times every minute until you listen to the
messages, if the “Base unit beep” setting is
turned on. The default setting is “Off”.
Program this setting using either the base unit or
one of the handsets.
Handset / Base unit
1MMENUN#339
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
New message alert by a call
This feature allows you to receive a notification by
phone when new messages are recorded. The
base unit calls a phone number you specify. You
can then operate the answering system remotely
to listen to the new message.
To use this feature, you must:
– store a phone number to which the unit makes
the call to.
– turn on the new message alert setting.
After you answer the new message alert call, you
can listen to messages from that call (page 42).
Important:
RA new message alert is stopped 1 minute after
the unit starts to call. The unit will not retry the
call even if the call is not answered.
Storing a phone number to which the unit
makes an alert call
Handset
nFrom the phonebook:
1MMENUN#338
2MbN: “Notification to” a MSELECTN
a MADDN
3MbN: “Phonebook” a MSELECTN
4MbN: Select the desired phonebook entry.
a MSAVEN a MOFFN
nBy entering a phone number:
1MMENUN#338
2MbN: “Notification to” a MSELECTN
a MADDN
3MbN: “Manual” a MSELECTN
4Enter the desired name (16 characters
max.). a MOKN
5Enter the desired number (24 digits max.).
a MOKN a MSELECTN a MOFFN
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Base unit
nFrom the phonebook:
1MMENUN#338
2MbN: “Notification to” a MSELECTN
a MN
3MbN: Select the desired phonebook entry.
a MSAVEN a MEXITN
nBy entering a phone number:
1MMENUN#338
2MbN: “Notification to” a MSELECTN
a MEDITN
3Enter the desired name (16 characters
max.). a MOKN
4Enter the desired number (24 digits max.).
a MOKN a MSELECTN a MEXITN
Turning on/off the new message alert setting
Handset / Base unit
1MMENUN#338
2MbN: “On/Off” a MSELECTN
3MbN: Select the desired setting. a MSAVEN
4Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Editing the set phone number
Handset
1MMENUN#338
2MbN: “Notification to” a MSELECTN
3MMENUN a MbN: “Edit” a MSELECTN
4Edit the name if necessary (16 characters
max.). a MOKN
5Edit the phone number if necessary (24 digits
max.). a MOKN a MSELECTN a MOFFN
Base unit
1MMENUN#338
2MbN: “Notification to” a MSELECTN a
MEDITN
3Edit the name if necessary (16 characters
max.). a MOKN
4Edit the phone number if necessary (24 digits
max.). a MOKN a MSELECTN a MEXITN
Erasing the set phone number
Handset
1MMENUN#338
2MbN: “Notification to” a MSELECTN
3MMENUN a MbN: “Erase” a MSELECTN
4MbN: “Yes” a MSELECTN a MOFFN
RThe new message alert setting is turned off.
Base unit
1MMENUN#338
2MbN: “Notification to” a MSELECTN a
MERASEN
3MbN: “Yes” a MSELECTN a MEXITN
RThe new message alert setting is turned off.
Activating/inactivating the remote access code
to play messages
If you activate this feature, you must enter the
remote access code (page 43) to play the new
message from the new message alert call. This is
so that unauthorized parties cannot listen to your
messages. The default setting is “Inactivate”.
–“Inactivate”: You can listen to the message
by pressing 4 to play new messages (without
entering the remote access code).
–“Activate”: You must enter your remote
access code (page 43) and then press 4 to
play new message.
Handset / Base unit
1MMENUN#338
2MbN: “Remote code” a MSELECTN
3MbN: Select the desired setting. a MSAVEN
4Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Listening to messages
After you answer the new message alert, you can
listen to the messages as follows.
nWhen the remote access code is set to
“Inactivate”:
Press 4 to play the new message during the
announcement.
42 For assistance, please visit www.panasonic.com/support
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nWhen the remote access code is set to
“Activate”:
1Enter the remote access code (page 43)
during the announcement.
2Press 4 to play the new message.
Note:
RWithin 10 seconds after listening to new
messages, you can press #9 during the call
to turn off the new message alert by a call
feature.
REven if the unit makes a new message alert call,
the handset redial list does not show the record.
However, on the base unit redial list it is shown
as “Message alert”.
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the unit to
listen to messages or change answering system
settings. The unit’s voice guidance prompts you to
press certain dial keys to perform different
operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system remotely.
This code prevents unauthorized parties from
listening to your messages remotely. The default
setting is “111”.
Program this setting using either the base unit or
one of the handsets.
Important:
RTo prevent unauthorized access to this product,
we recommend that you regularly change the
remote code.
Handset / Base unit
1MMENUN#306
2Enter the desired 3-digit remote access code.
3MSAVEN
4Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 43.
RThe entered remote access code is deleted.
Using the answering system remotely
1Dial your phone number from a touch-tone
phone.
2After the greeting message starts, enter your
remote access code.
3Follow the voice guidance prompts as
necessary or control the unit using remote
commands (page 43).
4When finished, hang up.
Voice guidance
nWhen the English voice guidance is selected
During remote operation, the unit’s voice
guidance starts and prompts you to press 1 to
perform a specific operation, or press 2 to
listen to more available operations.
nWhen the Spanish voice guidance is selected
To start the voice guidance, press 9. The voice
guidance announces the available remote
commands (page 43).
Note:
RIf you do not press any dial keys within 10
seconds after a voice guidance prompt, the unit
disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for the
voice guidance to prompt you.
Key Operation
1Repeat message (during playback)*1
2Skip message (during playback)
4Play new messages
5Play all messages
9Stop playback*2
Start voice guidance*3
0Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(or hang up)
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*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
1Dial your phone number from a touch-tone
phone.
2Let the phone ring 15 times.
RA long beep is heard.
3Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
RYou can either hang up, or enter your
remote access code again and begin
remote operation (page 43).
Answering system settings
Call screening
Handset / Base unit
While a caller is leaving a message, you can listen
to the call through the unit’s speaker.
To adjust the speaker volume, press MDN or MCN
repeatedly.
You can answer the call by:
– lifting the corded handset from the base unit, or
– pressing MN on the handset.
Call screening can be set for each unit. The
default setting is “On”.
1MMENUN#310
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Number of rings before the unit
answers a call
You can change the number of times the phone
rings “Ring count” before the unit answers
calls. You can select 2 to 7 rings, or “Toll
saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end of
the 5th ring when there are no new messages. If
you call your phone from outside to listen to new
messages (page 43), you know that there are no
new messages when the phone rings for the 3rd
time. You can then hang up without being charged
for the call.
Program this setting using either the base unit or
one of the handsets.
Handset / Base unit
1MMENUN#211
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
For landline voicemail service subscribers
If you subscribe to a flat-rate service package that
includes Caller ID, call waiting, voicemail, and
unlimited local/regional/long distance calls, please
note the following:
RTo use the voicemail service provided by your
landline phone service provider rather than the
unit’s answering system, turn off the answering
system (page 39).
RTo use this unit’s answering system rather than
the voicemail service provided by your landline
phone service provider, please contact your
landline phone service provider to deactivate
your voicemail service.
If your landline phone service provider cannot
do this:
– Set this unit’s “Ring count” setting so that
this unit’s answering system answers calls
before the voicemail service of your landline
phone service provider does. It is necessary
to check the number of rings required to
activate the voicemail service provided by
your landline phone service provider before
changing this setting.
– Change the number of rings of the voicemail
service so that the answering system can
answer the call first. To do so, contact your
landline phone service provider.
Caller’s recording time
You can change the maximum message recording
time allowed for each caller. The default setting is
“3 min”.
44 For assistance, please visit www.panasonic.com/support
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Program this setting using either the base unit or
one of the handsets.
Handset / Base unit
1MMENUN#305
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Selecting “Greeting only”
You can select “Greeting only” which sets the
unit to announce a greeting message to callers but
not record messages.
Select “Greeting only” in step 2 on “Caller’s
recording time”, page 44.
Note:
RWhen you select “Greeting only”:
– If you do not record your own message, the
unit will play the pre-recorded greeting-only
message asking callers to call again later.
– If you use your own message, record the
greeting-only message asking callers to call
again later (page 39).
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Voicemail service
Voicemail is an automatic answering service
offered by your landline phone service provider.
After you subscribe to this service, your landline
phone service provider’s voicemail system
answers calls for you when you are unavailable to
answer the phone or when your line is busy.
Messages are recorded by your landline phone
service provider, not your telephone. Please
contact your landline phone service provider for
details of this service.
Important:
RTo use the voicemail service provided by your
landline phone service provider rather than the
unit’s answering system, turn off the answering
system (page 39). For details, see page 44.
Storing the voicemail (VM) access
number
In order to listen to your voicemail messages, you
must dial your landline phone service provider’s
voicemail access number. Once you have stored
your voicemail access number, you can dial it
automatically (page 46).
Handset
1MMENUN#331
2Enter your access number (24 digits max.). a
MSAVEN a MOFFN
Note:
RWhen storing your voicemail access number
and your mailbox password, press MDN (Pause)
to add pauses (page 14) between the access
number and the password as necessary.
Contact your landline phone service provider for
the required pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voicemail access number
Handset
1MMENUN#331
2Press and hold MCLEARN until all digits are
erased. a MSAVEN a MOFFN
Voicemail (VM) tone detection
Handset / Base unit
Your landline phone service provider sends
special signals (sometimes called “voicemail
tones” or “stutter tones”) to the unit to let you know
you have new voicemail messages. If you hear a
series of dial tones followed by a continuous dial
tone after you press MN on the handset or lift
the corded handset, you have new voicemail
messages. Soon after you hang up a call or after
the phone stops ringing, your unit checks the
phone line to see if new voicemail messages have
been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your landline phone service provider does not
send voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your landline phone service provider.
Turning VM tone detection on/off
The default setting is “On”.
Program this setting using either the base unit or
one of the handsets.
Handset / Base unit
1MMENUN#332
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Listening to voicemail messages
The unit lets you know that you have new
voicemail messages in the following way:
–“New Voicemail” is displayed if message
indication service is available.
Handset
1MMENUN#330
RThe speakerphone turns on.
2Follow the pre-recorded instructions.
3When finished, press MOFFN.
46 For assistance, please visit www.panasonic.com/support
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Note:
RYou can also use the MACCESSN soft key, if
displayed, to play new voicemail messages.
Base unit
To listen to voicemail messages, you have to dial
your voicemail access number manually.
Note for handset and base unit:
RIf the handset and base unit still indicate there
are new messages even after you have listened
to all new messages, turn it off by pressing and
holding # until the handset or base unit beeps.
Wall mounting
The base unit can be mounted on a wall by
changing the wall mounting adaptor’s position.
Note:
RMake sure that the wall and the fixing method
are strong enough to support the weight of the
unit.
Base unit
1To remove the wall mounting adaptor, push
down the release levers (A). Remove the
adaptor (B).
A
B
A
B
2A Turn the adaptor so that the words “UP
WALL” are facing up.
B Tuck the telephone line cord inside the wall
mounting adaptor.
C Connect the AC adaptor cord and
telephone line cord.
2
1
3
3Insert the lower tabs of the adaptor into the
unit’s bottom slots (A), then insert by pushing
down the levers of the adaptor into the upper
slots (B).
RThe words “UP WALL” should be facing up.
BB
AA
4Mount the unit on a wall then slide down to
secure in place.
RThis product is compliant with the following
wall phone plate sizes (2 types).
1
83 mm (3 1/4 inches)
2
102 mm (4 inches)
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Fit the slots of the unit onto the
corresponding wall phone plate tabs for
(
3
) and (
4
) respectively.
1 2
3
4
3
4
Charger
Drive the screws (
1
) (not supplied) into the wall.
2
27.2 mm (1 1/16 inches)
1
2
48 For assistance, please visit www.panasonic.com/support
Useful Information
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Error messages
Display message Cause/solution
Ask phone
company for
VM access #
RYou have not stored the voicemail access number. Store the
number (page 46).
Base no power
or
No link. Re-connect
base AC adaptor.
RThe handset has lost communication with the base unit. Move
closer to the base unit and try again.
RUnplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
RThe handset’s registration may have been canceled. Re-register
the handset (page 36).
Busy RThe called unit is in use.
ROther units are in use and the system is busy. Try again later.
RThe handset you are using is too far from the base unit. Move
closer and try again.
Check tel line RThe supplied telephone line cord has not been connected yet or
not connected properly. Check the connections (page 8).
Error!! RRecording was too short. Try again.
Invalid RThere is no handset registered to the base unit matching the
handset number you entered.
RThe handset is not registered to the base unit. Register the
handset (page 36).
Requires subscription
to Caller ID.
RYou must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Use rechargeable
battery.
RA wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 5.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn on
even after installing charged
batteries.
RPlace the handset on the charger to turn on the handset.
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Problem Cause/solution
The unit does not work. RMake sure the batteries are installed correctly (page 8).
RFully charge the batteries (page 8).
RCheck the connections (page 8).
RUnplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
RThe handset has not been registered to the base unit. Register
the handset (page 36).
I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
RDisconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your landline phone service provider.
The base unit beeps. RNew messages have been recorded. Listen to the new
messages (page 40).
Menu list
Problem Cause/solution
The display is in a language I
cannot read.
RChange the display language (page 12).
I cannot register a handset to a
base unit.
RThe maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 36).
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
RBattery charge is low. Fully charge the batteries (page 8).
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to be
shorter.
RClean the battery ends ( , ) and the charge contacts with a
dry cloth and charge again.
RIt is time to replace the batteries (page 8).
Making/answering calls, intercom
Problem Cause/solution
is displayed. RThe handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit. Register it
(page 36).
50 For assistance, please visit www.panasonic.com/support
Useful Information
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Problem Cause/solution
Noise is heard, sound cuts in and
out.
RYou are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset or base unit does
not ring.
RThe ringer volume is turned off. Adjust the ringer volume
(page 29).
RSilent mode is turned on. Turn it off (page 33).
I cannot make a call. RThe dialing mode may be set incorrectly. Change the setting
(page 13).
I cannot make long distance calls. RMake sure that you have long distance service.
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not displayed. RYou must subscribe to Caller ID service. Contact your landline
phone service provider for details.
RIf your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug the
unit directly into the wall jack.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
RThe name display service may not be available in some areas.
Contact your landline phone service provider for details.
ROther telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed or
announced late.
RDepending on your landline phone service provider, the unit
may display or announce the caller’s information at the 2nd ring
or later.
RMove closer to the base unit.
Caller information is not
announced.
RThe ringer volume is turned off. Adjust the ringer volume
(page 29).
RThe Talking Caller ID feature is turned off. Turn it on (page 29).
RThe number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting (page 44).
RIf the base unit and another handset are having an intercom
call, your handset does not announce caller information.
The caller list/incoming phone
numbers are not edited
automatically.
RThe Caller ID number auto edit feature is turned off. Turn it on
and try again (page 30).
RYou need to call back the edited number to activate Caller ID
number auto edit.
I cannot dial the phone number
edited in the caller list.
RThe phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area code
is missing). Edit the phone number with another pattern
(page 38).
For assistance, please visit www.panasonic.com/support 51
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Problem Cause/solution
Time on the unit has shifted. RIncorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 29).
The 2nd caller’s information is not
displayed during an outside call.
RIn order to use Caller ID, call waiting, or Call Waiting Caller ID
(CWID), you must first contact your landline phone service
provider and subscribe to the desired service.
After subscribing, you may need to contact your landline phone
service provider again to activate this specific service, even if
you already subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record new
messages.
RThe answering system is turned off. Turn it on (page 39).
RThe message memory is full. Erase unnecessary messages
(page 40, 41).
RThe recording time is set to “Greeting only”. Change the
setting (page 44).
RYour landline phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 44) to a lower value, or contact your landline phone
service provider.
I cannot operate the answering
system remotely.
RThe remote access code is not set. Set the remote access code
(page 43).
RYou are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 43).
RThe answering system is turned off. Turn it on (page 44).
The unit does not emit the
specified number of rings.
RIf the “One ring for blocked call” is turned off, the
number of rings decreases by 1 from the specified number of
rings.
Voicemail
Problem Cause/solution
“New Voicemail” is shown on
the display. How do I remove this
message from the display?
RThis notification is displayed when your landline phone service
provider’s voicemail service (not the unit’s answering system)
has recorded a message for you. Typically you can remove this
notification from the display by listening to the message. To
listen to the message, dial the voicemail number provided by
your landline phone service provider (for most cases, this will be
your own phone number), and follow the voice instructions.
Depending on your landline phone service provider, you may
need to remove all messages from your voice mailbox to
remove the notification. You can also remove this notification by
pressing and holding # until the unit beeps.
52 For assistance, please visit www.panasonic.com/support
Useful Information
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Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
RDisconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorized service center.
Caution:
RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit www.panasonic.com/support 53
Useful Information
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FCC and other information
This equipment complies with Part 68 of the FCC
rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that
contains, among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be provided to the
telephone company.
RRegistration No.............(found on the bottom of
the unit)
RRinger Equivalence No. (REN).......0.1B
A plug and jack used to connect this equipment to
the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with
the product. It is designed to be connected to a
compatible modular jack that is also compliant.
The REN is used to determine the number of
devices that may be connected to a telephone
line. Excessive RENs on a telephone line may
result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of
RENs should not exceed five (5.0). To be certain
of the number of devices that may be connected to
a line, as determined by the total RENs, contact
the local telephone company. For products
approved after July 23, 2001, the REN for the
product is part of the product identifier that has the
format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal
point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone
network, the telephone company will notify you in
advance that temporary discontinuance of service
may be required. But if advance notice isn’t
practical, the telephone company will notify the
customer as soon as possible. Also, you will be
advised of your right to file a complaint with the
FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this
happens the telephone company will provide
advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for
repair or warranty information, please contact a
Factory Service Center or other Authorized
Servicer. If the equipment is causing harm to the
telephone network, the telephone company may
request that you disconnect the equipment until
the problem is resolved.
Connection to party line service is subject to state
tariffs. Contact the state public utility commission,
public service commission or corporation
commission for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the
installation of this equipment does not disable your
alarm equipment. If you have questions about
what will disable alarm equipment, consult your
telephone company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise might
be heard in your Hearing Aid. Some Hearing Aids
are not adequately shielded from external RF
(radio frequency) energy. If noise occurs, use an
optional headset accessory or the speakerphone
option (if applicable) when using this phone.
Consult with your audiologist or Hearing Aid
manufacturer about the availability of Hearing Aids
which provide adequate shielding to RF energy
commonly emitted by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST CALLS TO
EMERGENCY NUMBERS:
1. Remain on the line and briefly explain to the
dispatcher the reason for the call.
2. Perform such activities in the off-peak hours,
such as early morning or late evenings.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Privacy of communications may not be ensured
when using this phone.
54 For assistance, please visit www.panasonic.com/support
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CAUTION:
Any changes or modifications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
device.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment
and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
– Consult the dealer or an experienced radio/TV
technician for help.
Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and
VCRs. To minimize or prevent such interference,
the base of the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the cordless
telephone further away from the TV or VCR.This
will often reduce or eliminate interference.
FCC RF Exposure Warning:
RThis product complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
RTo comply with FCC RF exposure
requirements, the base unit must be installed
and operated 20 cm (8 inches) or more between
the product and all person’s body.
RThis product may not be collocated or operated
in conjunction with any other antenna or
transmitter.
RThe handset may be carried and operated with
only the specific provided belt-clip. Other
non-tested belt-clips or similar body-worn
accessories may not comply and must be
avoided.
Notice:
RFCC ID can be found inside the battery
compartment or on the bottom of the units.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have
reduced noise and interference when used with
T-Coil equipped hearing aids and cochlear
implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Charge only mode
The charge only mode is the dedicated mode to
charge the back-up batteries of the base unit. Do
not use this mode if it is unnecessary because all
functions except the base unit’s battery charge is
disabled with this feature on. Leave all the
registered handsets on the chargers during use of
the charge only mode.
nTo activate the charge only mode:
1Disconnect the telephone line cord, the AC
adaptor plug, and remove the batteries from
the base unit with the corded handset
placed on the base unit.
2Press and hold 3, MZN, and MHOLDN at the
same time, then insert the AC adaptor plug
to the base unit.
Keep on pressing these keys until:
– a beep tone sounds, and
– the ANSWER ON/OFF and SP-PHONE
indicators once turn on and off.
3Release these keys.
RLCD turns off.
4Insert batteries.
RThe batteries are started to be charged.
Note:
RIf the LCD is still on when you release the keys,
the base unit is not in the charging only mode.
Repeat from step 1. The charge only mode is
For assistance, please visit www.panasonic.com/support 55
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canceled when the corded handset comes off
during or after setting up.
nTo deactivate the charge only mode:
– Lift the corded handset from the base unit
and replace it.
– Press any key.
– 24 hours passed after activating the charge
only mode.
56 For assistance, please visit www.panasonic.com/support
Useful Information
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Guía Rápida Española
Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) 57
Guía Rápida Española
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58 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés)
Guía Rápida Española
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Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) 59
Guía Rápida Española
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60 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés)
Guía Rápida Española
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Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service
Center; purchase Parts and Accessories; or make Customer Service and Literature requests by
visiting our Web Site at:
www.panasonic.com/support
or, contact us via the web at:
www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Purchase Parts, Accessories and Owner’s Manual online for all Panasonic Products by
visiting our Web Site at:
www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express.)
Accessory Purchases (United States and Puerto Rico)
For assistance, please visit www.panasonic.com/support 61
Appendix
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Warranty (For United States and Puerto Rico)
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the
period indicated on the chart below, which starts with the date of original purchase (“Limited
Warranty period”), at its option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price.
The decision to repair, replace or refund will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts”
Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid
during the Limited Warranty period. This Limited Warranty excludes both parts and labor for
batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended
only to the original purchaser and only covers products purchased as new.
Online Repair Request
To submit a new repair request and for quick repair status visit our web site at
www.panasonic.com/repair
When shipping the unit carefully pack in a padded shipping carton, include all accessories, and
send it prepaid. Include a letter detailing the complaint, a return address and provide a day time
phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking
number for your records. A copy of valid registered receipt is required under the 1 year parts and
labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this product please follow
instructions above.
Panasonic Telephone Products
Limited Warranty
Mail-in Service--Online
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.
62 For assistance, please visit www.panasonic.com/support
Appendix
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L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back cover
or to executive or regional sales offices. These locations do not repair consumer products.
When you ship the product
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug
infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or service by anyone other than a Factory
Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost
calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel
to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the Limited Warranty
period, you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for
the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
For assistance, please visit www.panasonic.com/support 63
Appendix
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Index
#3-way conference: 16
AAdditional handset: 36
Alarm: 32
Answering calls: 15
Answering system
Call screening: 44
Erasing messages: 40, 41, 43
Greeting message: 39
Listening to messages: 40, 43
New message alerting: 41
Number of rings: 44
Recording time: 44
Remote access code: 43
Remote operation: 43
Ring count: 44
Toll saver: 44
Turning on/off: 39
Auto intercom: 18
Auto talk: 15, 30
BBaby monitor: 33
Battery: 8, 10
Battery saving mode: 10
Booster (Clarity booster): 16
CCall block: 19
One ring for blocked call: 20
Call share: 16, 31
Call waiting: 16
Call Waiting Caller ID: 16
Caller ID number auto edit: 30, 38
Caller ID service: 37
Caller list: 37
Caller list edit: 38
Chain dial: 24
CID (Caller ID): 37
Conference calls: 16
Control type: 11, 12
Customer support: 31
DDate and time: 13
Dialing mode: 13
Direct command code: 27
Display
Contrast: 30
Language: 12
EEco mode: 10
Equalizer: 16
Error messages: 49
FFlash: 15, 31
GGroups: 23
HHandset
Deregistration: 36
Locator: 11
Name: 35
Registration: 36
Hold: 15
IIntercom: 18
KKey detector: 29, 31
Key tone: 30
LLine mode: 31
MMaking calls: 14
Missed calls: 37
Mute: 15
NNoise reduction: 16
OOne-touch dial buttons: 26
PPause: 14
Phonebook: 22
Power failure (power back-up operation): 9
RRedialing: 14
Ringer ID: 23
Ringer tone: 29
Rotary/pulse service: 16
SSilent mode: 33
Speed dial: 24
SP-PHONE (Speakerphone): 14
TTalking Caller ID: 37
Temporary tone dialing: 16
Time adjustment: 29
Transferring calls: 16
Troubleshooting: 49
TTY: 61
VVM (Voicemail): 46
Voice guidance language: 13
Voicemail: 44
Volume
Receiver: 14
Ringer (Base unit): 15, 29
Ringer (Handset): 15, 29
Speaker: 14
WWall mounting: 47
64
Index
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65
Notes
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66
Notes
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67
Notes
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1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
Visit our Web site: www.panasonic.com/support
LFAQ and troubleshooting hints are available.
If your product is not working properly. . .
IMPORTANT!
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic System Networks Co., Ltd. 2014
Printed in China *PNQX6715ZA*
*PNQX6715ZA*
PNQX6715ZA TT1114KT0 (E)
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