Panasonic of North America 96NKX-TGF350 DECT 6.0 Base User Manual Operating Instructions English
Panasonic Corporation of North America DECT 6.0 Base Operating Instructions English
Users Manual
Operating Instructions Digital Corded/Cordless Answering System Model No. KX-TGF350 KX-TGF352 KX-TG572SK KX-TGF353 Model shown is KX-TGF350. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 57. For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A. or Puerto Rico. Please register your product: www.panasonic.com/prodreg TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Table of Contents Introduction Answering system settings ...............................44 Model composition ..............................................3 Accessory information ........................................3 Useful Information Important Information For your safety ....................................................5 Important safety instructions ...............................6 For best performance .........................................6 Other information ................................................6 Specifications ......................................................7 Getting Started Setting up ............................................................8 Controls ............................................................11 Display icons/Indicators ....................................12 Language settings ............................................12 Date and time ...................................................13 Recording your greeting message ....................13 Other settings ...................................................13 Voicemail service ..............................................46 Wall mounting ...................................................47 Error messages ................................................49 Troubleshooting ................................................49 FCC and other information ...............................54 Guía Rápida Española Guía Rápida Española ......................................57 Appendix Customer services ............................................61 Warranty (For United States and Puerto Rico) .................................................................62 Index Index..................................................................64 Making/Answering Calls Making calls ......................................................14 Answering calls .................................................15 Useful features during a call .............................15 Intercom Intercom ............................................................18 Call block Using MCALL BLOCKN button ..........................19 Storing unwanted callers ..................................19 Phonebook Phonebook ........................................................22 Speed dial .........................................................24 One-touch dial buttons ......................................26 Programming Menu list ...........................................................27 Alarm ................................................................32 Silent mode .......................................................33 Baby monitor .....................................................33 Other programming ...........................................35 Registering a unit ..............................................36 Caller ID Service Using Caller ID service .....................................37 Caller list ...........................................................37 Answering System Answering system .............................................39 Turning the answering system on/off ................39 Greeting message ............................................39 Listening to messages ......................................40 Advanced new message alerting features ........41 Remote operation .............................................43 TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Introduction Model composition Series Model No. Base unit Handset Part No. Part No. KX-TGF350 series KX-TGF350 KX-TGF350 KX-TGFA30 Quantity KX-TGF352 KX-TGF350 KX-TGFA30 KX-TG572SK KX-TGF350 KX-TGFA30 KX-TGF353 KX-TGF350 KX-TGFA30 Accessory information Supplied accessories Quantity No. Accessory item/ Part number AC adaptor/PNLV226Z Telephone line cord/PQJA10075Z KX-TGF350 KX-TGF352 KX-TG572SK KX-TGF353 Desk stand/Wall mounting PNKL1051Z2 Corded handset/PNLXP1012Y Corded handset cord/PQJA212M adaptor*1/ Rechargeable Handset cover*3/PNYNTGFA30NR Belt clip/PNKE1268Z3 Charger/PNLC1040ZN batteries*2 *1 The desk stand/wall mounting adaptor comes attached to the base unit. *2 See page 4 for replacement battery information. *3 The handset cover comes attached to the handset. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 61). Accessory item Model number/Specifications Rechargeable batteries HHR-4DPA*1 R To order, please visit www.panasonic.com/batterystore Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430 T-adaptor KX-J66 Range extender KX-TGA405*2 Key detector KX-TGA20*3 *1 Replacement batteries may have a different capacity from that of the supplied batteries. *2 By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. This product can be purchased online. Please visit our Web site: www.panasonic.com/RangeExtender *3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached. Please visit our Web site: www.panasonic.net/pcc/products/telephone/p/tga20/ Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Expanding your phone system Handset (optional): KX-TGFA30 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different color from that of the supplied handsets. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Important Information For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).) R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. CAUTION Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. R Regularly remove any dust, etc. from the AC adaptor/ power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. R Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at www.panasonic.com/contactinfo R Unplug from power outlets and never touch the inside of the product if its casing has been broken open. R Never touch the plug with wet hands. Danger of electric shock exists. Installation R To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. Operating safeguards R Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. R Do not disassemble the product. R Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. R Do not excessively pull the corded handset cord from the base unit. This may cause the base unit to fall, resulting in injury. Installation and location R Never install telephone wiring during an electrical storm. R Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. R Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. R Use caution when installing or modifying telephone lines. R The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. R This cordless handset is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. Ni-MH rechargeable batteries R We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. R Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. R Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. R Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode. Attention: Medical R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Important Information Note when using Alkaline batteries for power back-up R The batteries should be used correctly, otherwise the unit may be damaged due to battery leakage. R Do not charge, short-circuit, disassemble, or heat the batteries. R Do not dispose of batteries in a fire. R Remove all the batteries when replacing. R Do not mix old, new or different types of batteries. R It is recommended that batteries are replaced annually. R It is recommended that batteries are replaced after a power outage. Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise R Do not place heavy objects on top of the product. R When you leave the product unused for a long period of time, unplug the product from the power outlet. R The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care R Wipe the outer surface of the product with a soft moist cloth. R Do not use benzine, thinner, or any abrasive powder. Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Notice for product disposal, transfer, or return R This product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. Notice The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: – at a convenient, high, and central location with no obstructions between the cordless handset and base unit in an indoor environment. – away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. – facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) R Coverage and voice quality depends on the local environmental conditions. R If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit: Standby: Approx. 0.9 W Maximum: Approx. 3.5 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 1.8 W R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Getting Started R Follow the directions on the display to set up the unit. Setting up n Charger Connect the AC adaptor to the power outlet. Connections n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Connect the telephone line cord to the unit until you hear a click. Fasten the AC adaptor cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Connect the corded handset cord to the corded handset and the base unit until you hear a click. Handset battery installation R USE ONLY rechargeable Ni-MH batteries AAA (R03) size (1). R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Confirm correct polarities ( , ). 4 6 R Follow the directions on the display to set up the unit. Handset battery charging Charge for about 7 hours. R Confirm “Charging” is displayed (1). R When the batteries are fully charged, “Fully charged” is displayed. Note: R Use only the supplied Panasonic AC adaptor PNLV226. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Getting Started *2 The Alkaline batteries cannot be charged. Handset battery level Icon Battery level High Medium Low Needs charging. Empty Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 13 hours max.*1 Not in use (standby) 12 days max.*1 *1 If eco mode is on. Note: R Actual battery performance depends on usage and ambient environment. Base unit battery installation (for power back-up) By inserting 2 rechargeable Ni-MH batteries (not supplied) into the base unit, you can use the unit temporarily when a power failure occurs. Important: R The following types of battery are available for the base unit: – rechargeable Ni-MH batteries with AAA (R03) size*1 – Alkaline batteries*2 You can also use the charged Ni-MH batteries installed in your handset(s) for the base unit. R Do NOT use Manganese batteries. R Confirm correct polarieties ( , ). *1 When the Ni-MH batteries are installed in the base unit, they are fully charged after 15 hours. Disconnect the telephone line cord(s) (A). When finished, close the cover, then reconnect the telephone line cord(s) (D). Open the battery cover (B). Install the batteries in the battery compartment (C). Note: R If there is a connected device (for example, a modem) between the base unit and the telephone line jack, the power back-up operation of the unit may not function, even if a back-up battery is in the base unit. Base unit battery status when a power failure occurs Icon Battery status Power back-up mode is on. Battery power is low.*1 *1 If is flashing on the base unit, replace the batteries with new ones (Alkaline) as soon as possible for temporary use. When using Alkaline batteries, dispose old ones. When using Ni-MH rechargeable batteries, you may replace the used batteries into the base unit to charge them after a power failure is recovered. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 2014/10/10 10:04:08 Getting Started Battery saving mode setting Note when setting up This feature allows the base unit to reduce the power consumption by limitting the available functions and extend the battery life during a power failure. The following settings are available: – “On” : The unit will work as a standard telephone and calls can be available with the corded handset only to save battery power consumption. (You cannot use the base unit display, phonebook, one-touch dial, answering system, speakerphone, etc.) – “Off” (default): You can use the full functions of the base unit, but the battery power is not saved. Base unit MMENUN#150 MbN: Select the desired setting. MbN: “Battery saving mode” a MSELECTN MSAVEN a MOFFN Note: R During power back-up operations, the brightness level of the base unit display is lowered even if the battery saving mode is set to “Off”. R Once the battery saving mode is set to “On”, the unit rings with the volume level 1 even if the ringer volume for the base unit is set to “Off” to let you know the incoming call is being received. Panasonic Ni-MH battery performance (optional batteries) during power back-up operation Saving mode Operation Off On In continuous use 100 min. xx min. Not in use (standby) 140 min. xx min. Note for connections R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. Note for Ni-MH battery installation R Handset: Use the supplied rechargeable batteries. R Handset/Base unit: For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 5. Note for battery charging R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity. Intelligent eco mode This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit. is R When this feature is activated, displayed. However, during a call, is not displayed even though this feature is activated. R Eco mode is turned off when the clarity booster is activated (page 16). Note: R The operating time depends on the type of batteries. R Actual battery performance depends on usage and ambient environment. For assistance, please visit www.panasonic.com/support 10 TGF35x(en)_1009_ver002.pdf 10 2014/10/10 10:04:08 Getting Started – VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – MFN : View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list. Controls Handset Base unit B C Belt clip hole Speaker M N (TALK) Headset jack Dial keypad (*: TONE) MZN (SP-PHONE: Speakerphone) Microphone Receiver Display MOFFN MFLASHN MCALL WAITN MCALL BLOCKN Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. Corded handset Receiver Speaker Display R The display can be moved back and forth to select the desired angle. ONE-TOUCH DIAL buttons Microphone MSPEED DIALN MFLASHN MCALL WAITN MHOLDN MLOCATORN MINTERCOMN R You can locate a misplaced handset by pressing MLOCATORN. Dial keypad (*: TONE) MEXITN MREDIALN MPAUSEN MMUTEN MZN (SP-PHONE: Speakerphone) SP-PHONE indicator Corded headset indicator MCALL LOGN MCALL BLOCKN For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 11 2014/10/10 11 10:04:08 Getting Started M N (ANSWER ON/OFF) ANSWER ON/OFF indicator MERASEN M N (PLAY/STOP) Message indicator Desk stand/Wall mounting adaptor R The adaptor is a removable attachment for desk stand or wall mounting use (page 47). n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, M N, or M N: Scroll through various lists and items. – VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – M N/M N: Repeat/skip messages during playback. Item Clarity booster is on. (page 16) Baby monitor is activated. The name/number displayed next to the icon indicates the monitoring unit. (page 33) In use Answering system is being used by another handset or the base unit. Line in use Someone is using the line. Base unit display items Item Ringer volume is off. (page 15) Call sharing mode is off. (page 31) “Greeting only” is selected. Caller messages are not recorded. (page 45) Power back-up mode is on. (page 9) Handset display items Blocked call (page 19) Meaning Within base unit range Out of base unit range The line is in use. R When flashing: The call is put on hold. R When flashing rapidly: An incoming call is now being received. In use Answering system is being used by the handset. Line in use Someone is using the line. Language settings Eco mode is on. (page 10) Display language Noise reduction is set. (page 16) You can select either “English” or “Español” as the display language. The default setting is “English”. Equalizer is set. (page 16) Meaning Silent mode is on. (page 33) Display icons/Indicators Item Meaning Speakerphone is on. (page 14) Ringer volume is off. (page 15) Silent mode is on. (page 33) Call sharing mode is off. (page 31) Alarm is on. (page 32) Handset number Handset / Base unit MMENUN#110 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Battery level Blocked call (page 19) For assistance, please visit www.panasonic.com/support 12 TGF35x(en)_1009_ver002.pdf 12 2014/10/10 10:04:08 Getting Started Voice guidance language You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”. Program this setting using either the base unit or one of the handsets. Recording your greeting message You can record your own greeting message instead of using a pre-recorded greeting message. See page 39 for details. Handset / Base unit MMENUN#112 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Handset / Base unit MMENUN#302 MbN: “Yes” a MSELECTN Record a greeting message. a MSTOPN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Date and time Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#101 MOKN Enter the current month, date, and year by selecting 2 digits for each. Example: July 15, 2015 07 15 15 Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each. Example: 9:30 09 30 Proceed with the operation for your unit. Handset: *: Select “AM” or “PM”. Base unit: MAM/PMN: Select “AM” or “PM”. MSAVEN Other settings Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#120 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Note: R When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 13 2014/10/10 13 10:04:09 Making/Answering Calls Using the speakerphone Making calls During a conversation with the corded handset, press M N to turn on the speakerphone. R You can place the corded handset on the cradle. R Speak into the base unit microphone. R Speak alternately with the other party. When you finish talking, press M N. Using the handset Lift the handset and dial the phone number. R To correct a digit, press MCLEARN. When you finish talking, press MOFFN or place the handset on the charger. Using the speakerphone Dial the phone number and press MZN. Making a call using the redial list When you finish talking, press MOFFN. The last 10 phone numbers dialed are stored in the redial list (each 48 digits max.). Note: R To switch back to the receiver, press MZN/M N. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.). MEN REDIAL MbN: Select the desired phone number. Using the base unit Note: R To switch to the receiver, lift the corded handset. When you finish talking, place the corded handset on the cradle. Note: R You can also dial the phone number after lifting the corded handset. R While on a call, you can switch from the base unit to the cordless handset as follows. The call sharing mode must be on (page 16). A Handset: Press M N. B Base unit: Place the corded handset on the cradle. When the speakerphone is used, press M N. MbN: Select the desired phone number. Lift the corded handset. Note: R In step 1, you can also access the redial list as follows: MCALL LOGN a MbN: “Outgoing call” a MSELECTN Adjusting the receiver or speaker volume Dial the phone number. R To correct a digit, press MCLEARN. Lift the corded handset. MREDIALN Handset / Base unit Press MDN or MCN repeatedly while talking. Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 24). Example: If you need to dial the line access number “9” when making outside calls with a PBX: Handset 9 a MDN (Pause) Dial the phone number. a M Base unit For assistance, please visit www.panasonic.com/support 14 TGF35x(en)_1009_ver002.pdf 9 a MPAUSEN 14 2014/10/10 10:04:09 Making/Answering Calls Dial the phone number. Lift the corded handset. Note for handset and base unit: R A 3.5 second pause is inserted each time you press MDN (Pause) on the handset or MPAUSEN on the base unit. MbN: “Hold” a MSELECTN To release hold, press M N. R Another handset user can take the call by pressing M N. R The base unit user can take the call by pressing MZN a Lift the corded handset. Base unit Answering calls Using the handset Lift the handset and press M the unit rings. Press MHOLDN during an outside call. R If you are using the corded handset, you can place it on the cradle. To release hold, press MZN. R A handset user can take the call by pressing M N. N or MZN when When you finish talking, press MOFFN or place the handset on the charger. Any key answer: You can answer the call by pressing any dial key. Auto talk: You can answer calls simply by lifting the handset (page 30). Temporary ringer off: You can turn the ringer off temporarily by pressing M N. Using the base unit Lift the corded handset or press MZN when the unit rings. Note for handset and base unit: R After holding for 10 minutes, the call is disconnected. R While an outside call is on hold, the SP-PHONE indicator flashes. Mute Handset Press MMUTEN during a call. To return to the call, press MMUTEN. Note: R MMUTEN is a soft key visible on the display during a call. When you finish talking, place the corded handset on the cradle. When the speakerphone is used, press MZN. Temporary ringer off: You can turn the ringer off temporarily by pressing M N. Press MMUTEN during a call. R The SP-PHONE indicator flashes. Adjusting the ringer volume To return to the call, press MMUTEN. Handset / Base unit Press MDN or MCN repeatedly to select the desired volume while ringing. R To turn the ringer off, press and hold MCN until the unit beeps. Useful features during a call Base unit Flash Handset / Base unit MFLASHN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the flash time, see page 31. Hold Handset Press MMENUN during an outside call. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 15 2014/10/10 15 10:04:09 Making/Answering Calls For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID, you must first subscribe with your landline phone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the base unit or handset that is in use after you hear the call waiting tone. Handset / Base unit Press MCALL WAITN to answer the 2nd call. To switch between calls, press MCALL WAITN. Note: R Please contact your landline phone service provider for details and availability of this service in your area. Temporary tone dialing (for rotary/ pulse service users) Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary. R When this feature is turned on, is displayed. Handset noise reduction This feature allows you to hear the voice of the person you are talking to clearly, by reducing the surrounding noise coming from the other party’s telephone. Press MMENUN while talking. MbN: “Noise reduction on” or “Noise reduction off” a MOKN This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand. Press MMENUN while talking. MbN: “Equalizer” a MSELECTN MbN: Select the desired setting. Press MOKN to exit. Note: R Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. R This feature is not available while using the speakerphone. R When both the “Equalizer” setting and noise reduction are activated, is shown on the display. You can join an existing outside call. Handset To join the conversation, press M other unit is on an outside call. N when the Base unit To join the conversation, lift the corded handset when the handset is on an outside call. Note for handset and base unit: R A maximum of 3 parties (including 1 outside party) can join a conversation. (3-way conference) R To prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 31). Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made: For assistance, please visit www.panasonic.com/support 16 TGF35x(en)_1009_ver002.pdf Handset equalizer Call share Handset / Base unit Press * (TONE) before entering access numbers which require tone dialing. Note: R Depending on the environment where this handset is being used, this feature may not be effective. R This feature is not available using the speakerphone. 16 2014/10/10 10:04:09 Making/Answering Calls – between 2 handsets – between a handset and the base unit Handset During an outside call, press MMENUN. To complete the transfer: Press MOFFN. To establish a conference call: MMENUN a MbN: “Conference” a MSELECTN R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conference” a MSELECTN R To cancel the conference: MMENUN a MbN: “Stop conference” a MSELECTN You can continue the conversation with the outside caller. MbN: “Intercom” a MSELECTN MbN: Select the desired unit. a MSELECTN Wait for the paged party to answer. R If the paged party does not answer, press M N to return to the outside call. Base unit During an outside call, press MINTERCOMN. When 2 or more handsets are registered: MbN: Select the desired unit. a MSELECTN R To page all handsets, press 0 or wait for a few seconds. Wait for the paged party to answer. R If paged party does not answer, press MINTERCOMN to return to the outside call. To complete the transfer: Place the corded handset on the cradle. R The outside call is being routed to the handset. To establish a conference call: Press MCONFN. R To leave the conference, place the corded handset on the cradle. The other 2 parties can continue the conversation. R To put the outside call on hold, press MHOLDN. To resume the conference, press MCONFN. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 17 2014/10/10 17 10:04:09 Intercom Intercom Intercom calls can be made: – between handsets – between a handset and the base unit Note: R When paging unit(s), the paged unit(s) beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds. – Handset: To finish intercom, press MOFFN. To answer the call, press M N. – Base unit: To finish intercom, place the corded handset on the cradle. If the speakerphone is used, press M N. To answer the call, lift the corded handset. If the speakerphone is used, press MZN. Making an intercom call When you finish talking, place the corded handset on the cradle or press MINTERCOMN. Turning auto intercom on/off This feature allows the handset and base unit to answer intercom calls automatically when it is called. You do not need to press M N on the handset or MZN on the base unit. When this feature is set to “On”, the monitoring handset or base unit for the baby monitor feature (page 35) will also answer baby monitor calls automatically. The default setting is “Off”. Handset / Base unit MMENUN#273 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Handset MMENUN a MbN: “Intercom” a MSELECTN MbN: Select the desired unit. a MSELECTN When you finish talking, press MOFFN. Note: R You can also use the MINTERCOMN soft key, if displayed, to make intercom calls. Base unit Press MINTERCOMN. When 2 or more handsets are registered: MbN: Select the desired unit. a MSELECTN R To page all handsets, press 0 or wait for a few seconds. R Lift the corded handset if needed. When you finish talking, press MINTERCOMN or place the corded handset on the cradle. Answering an intercom call Handset Press M N to answer the page. When you finish talking, press MOFFN. Base unit Lift the corded handset or press MINTERCOMN to answer the page. For assistance, please visit www.panasonic.com/support 18 TGF35x(en)_1009_ver002.pdf 18 2014/10/10 10:04:09 Call block Using MCALL BLOCKN button The unit can reject calls from unwanted callers (Caller ID subscribers only) and store them into the call block list as “Block a single number” by pressing MCALL BLOCKN button under the following situations: – when an outside call is being received – when an incoming call is being recorded into the answering system – during a conversation with an outside caller Handset / Base unit Press MCALL BLOCKN under the situations shown above. Confirm the call block number and press MYESN. R The call block number is stored into the call block list, “Caller blocked” is displayed, and then, the call is disconnected. Note: R If the call has no phone number, the call is rejected but it is not stored in the call block list. R The call block feature is not available for the calls during Call Waiting or intercom call. R Rejected calls are logged in the caller list. Storing unwanted callers The unit can reject calls by storing the desired items into the call block list beforehand. – “Block a single number”: The unit rejects calls from specific phone numbers stored in the call block list. – “Block range of numbers”: The unit rejects calls that begin with a number stored in the call block list, such as a toll-free phone number prefix or certain area codes. – “Block unknown CID”: You can also set the unit to reject calls that have no phone number. The call block numbers can be stored into the call block list for “Block a single number” and “Block range of numbers” up to 250 items in total. Rejecting unwanted callers: When a call is received, the unit rings briefly*1 while caller information is being received. If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the caller, and disconnects the call. *1 This is called “One ring for blocked call”. If you do not want this one ring to sound, turn this setting to “Off” (page 20). Storing into “Block a single number” Important: R We recommend storing 10 digits (including the area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked. Adding call blocked numbers from the caller list Handset MCN CID MCALL BLOCKN MSAVEN a MOFFN MbN: Select the entry to be blocked. R To edit the number: MMENUN a MbN: “Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the 10-digit format. MbN: “Yes” a MSELECTN Edit the phone number if necessary (24 digits max.). Base unit MCIDN MCALL BLOCKN MSAVEN a MEXITN MbN: Select the entry to be blocked. R To edit the number: Press MEDITN repeatedly until the phone number is shown in the 10-digit format. MbN: “Yes” a MSELECTN Edit the phone number if necessary (24 digits max.). Adding call blocked numbers manually Handset MCALL BLOCKN Enter the phone number (24 digits max.). For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 19 2014/10/10 19 10:04:09 Call block MSAVEN a MOFFN Handset / Base unit Base unit MCALL BLOCKN Enter the phone number (24 digits max.). MSAVEN a MEXITN Storing into “Block range of numbers” MMENUN#173 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Viewing/editing/erasing call block numbers Handset Handset MMENUN#217 MMENUN a MbN: “Add” a MSELECTN MbN: “Block range of numbers” a MSELECTN Enter the desired number (2-8 digits). MSAVEN a MOFFN MMENUN#217 MbN: Select the desired entry. R After viewing, press MOFFN to exit. To edit a number: MEDITN a Edit the number. a MSAVEN a MOFFN Base unit MMENUN#217 MADDN MbN: “Block a single number” or “Block range of numbers” a MSELECTN To erase a number: MERASEN a MbN: “Yes” a MSELECTN a MOFFN MbN: “Block range of numbers” a MSELECTN Base unit Enter the desired number (2-8 digits). MMENUN#217 Setting “Block unknown CID” You can reject calls when no phone number is provided, such as private callers or out of area calls. MbN: Select the desired entry. R After viewing, press MEXITN to exit. To edit a number: MEDITN a Edit the number. a MSAVEN a MEXITN MSAVEN a MEXITN Handset / Base unit To erase a number: MERASEN a MbN: “Yes” a MSELECTN a MEXITN MMENUN#240 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN MbN: “Block a single number” or “Block range of numbers” a MSELECTN Note: R When editing, press the desired dial key to add, MCLEARN to erase. Setting “One ring for blocked call” Erasing all call block numbers If you do not want the unit to sound one ring for a call from the stored number in the call block list, turn this setting to “Off”. The default setting is “On”. MMENUN#217 MbN: “Block a single number” or “Block range of numbers” a MSELECTN For assistance, please visit www.panasonic.com/support 20 TGF35x(en)_1009_ver002.pdf Handset / Base unit 20 2014/10/10 10:04:09 Call block Proceed with the operation for your unit. Handset: MERASEN Base unit: MERASEN MbN: “Yes” a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 21 2014/10/10 21 10:04:09 Phonebook Phonebook You can add 100 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group (page 23). Important: R All entries can be shared by the base unit and any registered handset. Key Character Adding phonebook entries Handset / Base unit Proceed with the operation for your unit. Handset: MFN a MMENUN Base unit: M N a MMENUN MbN: “Add new entry” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Enter the party’s name. a MOKN Enter the party’s phone number. a MOKN MbN: Select the desired group. a MSELECTN 2 times R To enter another character that is located on the same dial key: Handset: Press MEN to move the cursor to the next space. Base unit: Press M N to move the cursor to the next space. R If you do not press any dial key within 2 seconds after entering a character, the character is fixed and the cursor moves to the next space. R in the above table represents a single space. Erasing the character or number Note for base unit: R You can also add entries as follows: Press M N. a MADDN a Go to step 3. Handset: Press MFN or MEN. a MCLEARN Base unit: Press M N or M N. a MCLEARN R Press and hold MCLEARN to erase all characters or numbers. Character table for entering names Storing a redial list number to the phonebook While entering characters, you can switch between uppercase and lowercase by pressing * (A®a). Phone numbers of up to 24 digits can be stored in the phonebook. Handset Key Character ’ – MEN REDIAL To store the name, continue from step 3, “Editing entries”, page 24. MbN: Select the desired phone number. a MSAVEN Base unit MREDIALN To store the name, continue from step 3, “Editing entries”, page 24. MbN: Select the desired phone number. a MSAVEN For assistance, please visit www.panasonic.com/support 22 TGF35x(en)_1009_ver002.pdf 22 2014/10/10 10:04:09 Phonebook Storing caller information to the phonebook To change group names MbN: “Group name” a MSELECTN a Edit the name (10 characters max.). a MSAVEN To set group ringer tone MbN: Select the current setting of the group ringer tone. a MSELECTN a MbN: Select the desired ringer tone. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Handset MCN CID MbN: Select the desired entry. R To edit the number: MMENUN a MbN: “Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. And then, press MSAVEN. Go to step 5. MMENUN MbN: “Save CID” a MSELECTN MbN: “Phonebook” a MSELECTN Continue from step 3, “Editing entries”, page 24. Base unit Finding and calling from a phonebook entry Once you have found the desired entry using one of the following 3 methods, make a call with your unit. Handset MCIDN MbN: Select the desired entry. R To edit the number, press MEDITN repeatedly until the phone number is shown in the desired format. MSAVEN MbN: “Phonebook” a MSELECTN Continue from step 3, “Editing entries”, page 24. Groups Groups can help you find entries in the phonebook quickly and easily. You can change the names of groups assigned for phonebook entries (“Friends”, “Family”, etc.). By assigning different ringer tones for different groups of callers, you can identify who is calling (ringer ID), if you have subscribed to Caller ID service. Changing group names/setting ringer ID The default group name is “Group 1” to “Group 9”. Base unit Lift the corded handset. Scrolling through all entries Handset / Base unit Proceed with the operation for your unit. Handset: MFN Base unit: M N MbN: Select the desired entry. Searching by first character Handset / Base unit Proceed with the operation for your unit. Handset: MFN Base unit: M N Press the dial key (0 – 9 or #) which contains the character you are searching for (page 22). MbN: Scroll through the phonebook if necessary. Handset / Base unit Proceed with the operation for your unit. Handset: MFN a MMENUN Base unit: M N a MMENUN MbN: “Group” a MSELECTN Searching by group Handset / Base unit Proceed with the operation for your unit. Handset: MFN Base unit: M N MGROUPN MbN: Select the desired group. a MSELECTN For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 23 2014/10/10 23 10:04:09 Phonebook MbN: Select the group you want to search. a MSELECTN R If you select “All groups”, the unit ends the group search. MbN: Select the desired entry. Editing entries Handset Find the desired entry (page 23). MOFFN MMENUN a MbN: “Edit” a MSELECTN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN MbN: Select the desired group (page 23). a MSELECTN 2 times MbN: Select the desired group. a MSELECTN MbN: “Yes” a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. Handset / Base unit Base unit Find the desired entry (page 23). MEXITN Proceed with the operation for your unit. During an outside call: Handset: MFN Base unit: M N MbN: Select the desired entry. MEDITN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN MbN: Select the desired group (page 23). a MSELECTN 2 times Erasing entries Erasing an entry Handset MbN: “Erase all” a MSELECTN Find the desired entry (page 23). MMENUN a MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN MOFFN Press MCALLN to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) on the handset or MPAUSEN on the base unit to add pauses after the number and PIN as necessary (page 14). R If you have rotary/pulse service, you need to press * (TONE) before pressing MFN on the handset or M N on the base unit in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial (page 22). Base unit Find the desired entry (page 23). MERASEN a MbN: “Yes” a MSELECTN MEXITN Erasing all entries Speed dial You can store phone numbers to the base unit and handset separately: – Handset: up to 9 entries. – Base unit: up to 9 entries. Handset / Base unit Proceed with the operation for your unit. Handset: MFN a MMENUN Base unit: M N a MMENUN For assistance, please visit www.panasonic.com/support 24 TGF35x(en)_1009_ver002.pdf 24 2014/10/10 10:04:09 Phonebook Adding phone numbers to speed dial keys Handset You can assign 1 phone number to each of the dial keys (1 to 9). n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 9). a MADDN MbN: “Manual” a MSELECTN Enter the party’s phone number (24 digits max.). a MOKN MSELECTN a MOFFN Enter the party’s name (16 characters max.). a MOKN n From the phonebook: 1 Press and hold the desired speed dial key (1 to 9). a MADDN MbN: “Phonebook” a MSELECTN MbN: Select the desired entry. MSAVEN a MOFFN Base unit n By entering phone numbers: 1 MSPEED DIALN MbN: Select the desired speed dial key. a MEDITN Enter the party’s name (16 characters max.). a MOKN Enter the party’s phone number (24 digits max.). a MOKN MSELECTN a MEXITN n From the phonebook: 1 MSPEED DIALN MbN: Select the desired speed dial key. a M N MbN: Select the desired entry. MSAVEN a MEXITN Note for handset and base unit: R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key. Note for base unit: R You can also select the desired entry as follows: – Press and hold the desired speed dial key (1 to 9). – Press MSPEED DIALN and then enter the desired speed dial key (1 to 9). Editing an entry Handset Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Edit” a MSELECTN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN MSELECTN a MOFFN Base unit MSPEED DIALN MbN: Select the desired entry. a MDETAILN MEDITN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN MSELECTN a MEXITN Erasing an entry Handset Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN MOFFN Base unit MSPEED DIALN MbN: Select the desired entry. a MDETAILN MERASEN MbN: “Yes” a MSELECTN MEXITN Viewing an entry/Making a call Handset Press and hold the desired speed dial key (1 to 9). For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 25 2014/10/10 25 10:04:09 Phonebook Press M N. Adding extension numbers for handsets Base unit MSPEED DIALN Base unit MbN: Select the desired entry. Lift the corded handset. One-touch dial buttons You can store phone numbers or extension numbers to the base unit’s one-touch dial buttons (1 to 3). – phone numbers for outside calls – extension numbers for handsets Note: R You can transfer a call to a handset. While you are on an outside call, press the one-touch dial button with an extension number stored. The line is put on hold and the base unit pages the handset. After the handset answers the page, press MZN or place the corded handset on the cradle to complete the transfer. Adding phone numbers for outside calls Base unit n By entering phone numbers: 1 Press and hold the desired one-touch dial button (1 to 3). a MEDITN Enter the party’s name (16 characters max.). a MOKN Enter the party’s phone number (24 digits max.). a MOKN MSELECTN a MEXITN n From the phonebook: 1 Press and hold the desired one-touch dial button (1 to 3). Press and hold the desired one-touch dial button (1 to 3). a MEDITN Press MINTERCOMN. MbN: Select the desired unit. a MSELECTN 2 times a MEXITN Editing an entry Base unit Press and hold the desired one-touch dial button (1 to 3). MEDITN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN MSELECTN a MEXITN Erasing an entry Base unit Press and hold the desired one-touch dial button (1 to 3). MERASEN MbN: “Yes” a MSELECTN MEXITN Making a call Base unit Press the desired one touch dial button (1 to 3). R The speakerphone turns on. R You can also use the corded handset by lifting it up. MbN: Select the desired entry. MSAVEN a MEXITN Note: R If you edit a phonebook entry which is assigned to a one-touch dial button, the edited entry does not transfer to the one-touch dial button. For assistance, please visit www.panasonic.com/support 26 TGF35x(en)_1009_ver002.pdf 26 2014/10/10 10:04:09 Programming Menu list To access the features, there are 2 methods. Handset / Base unit n Scrolling through the display menus 1 MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting. a MSAVEN n Using the direct command code 1 MMENUN a Enter the desired code. Example: Press MMENUN#101. Select the desired setting. a MSAVEN Note: R The unit column shows the unit(s) that can be used to program the item. : Only the handset can program the item. : Only the base unit can program the item. / : Both the handset and base unit can program the item. R To exit the operation, press MOFFN on the handset or MEXITN on the base unit. R In the following table, < > indicates the default settings. R In the following table, indicates the reference page number. R Display menu order and sub-menu may vary depending on your model. Display menu tree and direct command code table Main menu: “Phonebook” Operation Code Viewing the phonebook entry. #280 Main menu: Unit 23 “Caller list” Operation Code Viewing the caller list. #213 Unit 37 Main menu: Handset: “Answering device” “Answer device” Base unit: Sub-menu 1 Sub-menu 2 Settings Code Unit Play new message – – #323 40 Play all message – – #324 40 Erase all message*1 – – #325 41 For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 27 2014/10/10 27 10:04:09 Programming Sub-menu 1 Sub-menu 2 Greeting Record greeting*1 – #302 39 Check greeting – #303 40 Pre-recorded*1 (Reset to pre-recorded greeting) – #304 39 #338 41 New message alert*1 Outgoing call – On/Off Settings OnOutgoing call – Notification to Settings Code Unit – Outgoing call – Remote code Activate Base unit beep On #339 41 Ring count*1 2-7 rings <4 rings> Toll saver #211 44 Recording time*1 1 min <3 min> Greeting only*2 #305 44 Remote code*1 <111> #306 43 Screen call Off #310 44 Answer on*1 – – #327 39 Answer off*1 – – #328 39 Main menu: “Voicemail access” Operation Code Listening to voicemail messages. #330 Main menu: 46 “Intercom” Operation Code Paging the desired unit. #274 Main menu: Unit Unit 18 “Set date & time” Sub-menu 1 Sub-menu 2 Alarm Alarm1-3 Time adjustment*1, *3 – Code – Unit #101 13 Once Daily Weekly #720 32 Manual #226 – For assistance, please visit www.panasonic.com/support 28 TGF35x(en)_1009_ver002.pdf Settings – Date and time*1 28 2014/10/10 10:04:10 Programming Main menu: “Speed dial” Operation Code Viewing the speed dial entry. #261 Main menu: Unit 24 “Settings” Sub-menu 1 Sub-menu 2 Settings Code Ring adjustments Ringer volume Handset: Off-6 <6> Base unit: Off-6 <1> #160 Ringer tone*4, *5 Silent mode – On/Off On Silent mode – Start/End Set date & time Talking caller ID Key detector setting*6 – 1:Add new device (for Detector1)*7 – 2:Add new device (for Detector2) – 3:Add new device (for Detector3) – 4:Add new device (for Detector4) Unit 15 #161 – #238 33 <11:00 PM/06:00 AM> #237 33 Silent mode – Select group Group 1-9 #241 33 Date and time*1 – #101 13 Alarm Once Daily Weekly #720 Time adjustment*1, *3 Manual #226 – Handset: Off Base unit:*1 On #162 37 Detector1 #6561 Detector2*8 #6562*8 Detector3*8 #6563*8 Detector4*8 #6564*8 – Change name*1 Registration – 32 – #6571 – #6572*8 #6573*8 #6574*8 Deregistration – #6581 – #6582*8 #6583*8 #6584*8 For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 29 2014/10/10 29 10:04:10 Programming Sub-menu 1 Sub-menu 2 Call block*1 Block a single number Settings – Code #217 Unit 19 Block range of numbers – #217 20 Unavailable # On #240 20 One ring for blocked call Off #173 20 One-touch dial – – #247 Speed dial – – #261 24 Record greeting*1 – – #302 39 Save VM access#*1 (VM: Voicemail) – #331 46 Off #332 46 Handset: Level 1-4 <2> Base unit: Level 1-6 <3> #145 – Voicemail VM tone detect*1 26 LCD contrast (Display contrast) – Handset name – #104 35 Display name – On #105 35 Auto intercom – On #273 Key tone – Off #165 Caller ID edit (Caller ID number auto edit) – Off #214 Auto talk*9 – On #200 30 2014/10/10 18 – 38 15 For assistance, please visit www.panasonic.com/support 30 TGF35x(en)_1009_ver002.pdf – 10:04:10 Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line*1 Set dial mode Pulse #120 13 Set flash time*10 900 ms <700 ms> 600 ms 400 ms 300 ms 250 ms 200 ms 160 ms 110 ms 100 ms 90 ms 80 ms #121 15 Set line mode*11 #122 – Off #194 16 – Call sharing*1 Registration Register handset – #130 36 Deregistration*2 – #131 36 – – #131 36 On #150 10 Display Español #110 12 Voice prompt*1 Español #112 13 Deregistration*2 Battery saving mode Change language Main menu: – “Customer support” Operation Code Displaying customer support Web address. #680 Main menu: Unit Unit – “Baby monitor” Sub-menu 1 Settings Code On/Off – On #268 34 Sensitivity level – Low High #269 35 Main menu: Sub-menu 2 Unit “Key detector”*6 Sub-menu 1 Sub-menu 2 Settings Code Search – – Battery check – – Unit #655 – For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 31 2014/10/10 31 10:04:10 Programming *1 If you program these settings using one of the units, you do not need to program the same item using another unit. *2 This menu is not displayed when scrolling through the display menus. It is only available in direct command code. *3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 13). *4 The preset melodies in this product (“Tone 3” - “Melody 10”) are used with permission of © 2009 Copyrights Vision Inc. *5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. *6 This setting is available when you have the key detector (KX-TGA20). Read the installation guide for more information on the key detector. *7 For models with supplied key detectors, the display shows “1:Detector1”. *8 If you register 2 or more key detectors. *9 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *10 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the waiting call. *11 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good. Alarm An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm. A total of 3 separate alarm times can be programmed for each handset. You can set one of 3 different alarm options (once, daily, or weekly) for each alarm time. “Daily” An alarm sounds daily at the set time. Go to step 5. “Weekly” Alarm sounds weekly at the set time(s). n Once: Enter the desired month and date. a MOKN Important: R Make sure the unit’s date and time setting is correct (page 13). Handset MMENUN#720 Select an alarm by pressing 1 to 3. a MSELECTN MbN: Select the desired alarm option. a MSELECTN “Off” Turns alarm off. Go to step 10. “Once” An alarm sounds once at the set time. n Weekly: MbN: Select the desired day of the week and press MSELECTN. a MOKN Set the desired time. MbN: Select the desired alarm tone. a MSELECTN R We recommend selecting a different ringer tone from the one used for outside calls. MbN: Select the desired snooze setting. a MSAVEN *: Select “AM” or “PM”. a MOKN Enter a text memo (10 characters max.). a MOKN For assistance, please visit www.panasonic.com/support 32 TGF35x(en)_1009_ver002.pdf Proceed with the operation according to your selection in step 3. 32 2014/10/10 10:04:10 Programming 10 MSELECTN a MOFFN Note: R Press MSTOPN to stop the alarm completely. R When the handset is in use, the alarm will not sound until the handset is in standby mode. R Press any dial key or MSNOOZEN to stop the sound but keep the snooze function activated. R If you want to make an outside call when the snooze function is activated, please stop the snooze function before making the call. MAM/PMN: Select “AM” or “PM”. a MOKN MAM/PMN: Select “AM” or “PM”. Important: R Make sure the unit’s date and time setting is correct (page 13). R We recommend turning the base unit ringer off (page 29) in addition to turning the silent mode on. R If you have set the alarm, the alarm sounds even if the silent mode is turned on. Turning silent mode on/off Handset MMENUN#238 Enter the desired hour and minute you wish to start this feature. *: Select “AM” or “PM”. a MOKN *: Select “AM” or “PM”. MbN: Select the desired setting. a MSAVEN R If you select “Off”, press MOFFN to exit. Enter the desired hour and minute you wish to end this feature. MSAVEN a MOFFN Base unit MMENUN#238 Enter the desired hour and minute you wish to start this feature. MbN: Select the desired setting. a MSAVEN R If you select “Off”, press MEXITN to exit. MSAVEN a MEXITN Changing the start and end time Handset / Base unit Silent mode Silent mode allows you to select a period of time during which the handset and/or base unit will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Silent mode can be set for each unit. Enter the desired hour and minute you wish to end this feature. MMENUN#237 Continue from step 3 for handset or step 3 for base unit, “Turning silent mode on/off”, page 33. Selecting groups to bypass silent mode Handset / Base unit MMENUN#241 MSAVEN Select your desired groups by pressing 1 to 9. R “ ” is displayed next to the selected group numbers. R To cancel a selected group, press the same dial key again. “ ” disappears. Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Baby monitor This feature allows you to listen in on a room where another handset is located, allowing you to easily monitor from different areas of the house or place. The monitored handset (placed in a baby’s room, for example) will automatically call the monitoring handset, base unit, or the phone number stored when it detects sound. Important: R You should perform a test run of the baby monitor procedure to ensure that the baby monitor feature is set correctly. For example, test its sensitivity. Check the connection if you are diverting the baby monitor to an outside line. R This feature should not be used as a substitute for a medical or caregiver’s supervision. It is the caregiver’s responsibility to stay close enough to handle any eventuality. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 33 2014/10/10 33 10:04:10 Programming Note: R If the unit is connected to a PBX system, you cannot set the baby monitor. R During the monitoring mode, battery consumption is faster than usual. We recommend leaving the monitored handset on charger. R The monitored handset never rings during the monitoring mode. But if the monitored handset is on the base unit, the base unit ringer sounds. Turn off the base unit ringer volume to not sound the ringer (page 29). n By entering phone numbers: 1 MMENUN#268 Perform the setting operation with the handset to be monitored (for example, the handset placed in a baby’s room). To monitor with a unit Handset MbN: “On” a MSELECTN MbN: “Manual” a MSELECTN MbN: Select “Outgoing call” to monitor from an outside line. a MEDITN a MADDN Enter the desired name. a MOKN Enter the desired number. a MOKN 2 times R “Baby monitor” will be displayed. Note: R The registered name/number is displayed. Turning off the baby monitor MMENUN#268 MbN: “On” a MSELECTN MbN: Select the desired unit’s number to monitor with. a MSELECTN R “Baby monitor” will be displayed. R The registered unit’s name/number is displayed. Note: R When this feature is on, another handset or the base unit can hear the monitored handset by making an intercom call. To monitor from an outside line If you store an outside monitoring number, the monitored handset will automatically call the stored number to allow you monitoring when it detects sound. Handset n From the phonebook: 1 MMENUN#268 MbN: Select the phonebook entry. a MOKN 2 times R “Baby monitor” will be displayed. Note: R If you edit a phonebook entry which is assigned for monitoring, the edited entry does not transfer to the monitor. Setting the baby monitor The internal baby monitor feature is only available: – between handsets – between a handset and the base unit MbN: “Phonebook” a MSELECTN The monitored handset cannot be used while baby monitor is set to “On”. Handset Press MMENUN on the handset being monitored. MbN: “On/Off” a MSELECTN MbN: “Off” a MSELECTN a MOFFN Editing an outside monitoring number Handset Press MMENUN on the handset being monitored. MbN: “On/Off” a MSELECTN MbN: “On” a MSELECTN MbN: Select the outside line. a MEDITN MMENUN a MbN: “EDIT” a MSELECTN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN 2 times MbN: “On” a MSELECTN MbN: Select “Outgoing call” to monitor from an outside line. a MEDITN a MADDN For assistance, please visit www.panasonic.com/support 34 TGF35x(en)_1009_ver002.pdf 34 2014/10/10 10:04:10 Programming If you want to respond from the monitoring handset or base unit, press #1 using tone dialing. You can turn off the baby monitor feature by pressing #0. Erasing an outside monitoring number Handset Press MMENUN on the handset being monitored. MbN: “On/Off” a MSELECTN Note: R If 2 minutes passed after the monitored handset starts a call, communication between the monitored handset and monitoring phone line is turned off automatically. MbN: “On” a MSELECTN MbN: Select the outside line. a MEDITN MMENUN a MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN Baby monitor sensitivity You can adjust the sensitivity of the baby monitor. Increase or decrease the sensitivity to adjust the sound level needed to trigger the baby monitor feature. R This feature cannot be set during a monitoring call. Handset Press MMENUN on the handset being monitored. MbN: “Sensitivity level” a MSELECTN MbN: Select the desired setting. a MSAVEN a MOFFN Answering the baby monitor n When monitoring with a unit: Handset: Press M N to answer calls. Base unit: Press M N to answer calls. If you want to respond from the monitoring handset, press MMUTEN. R The monitoring handset or base unit will answer calls automatically when the auto intercom feature is set to “On” (page 18). Note: R If you receive an outside call when communicating with the monitored handset, the interrupt tone sounds. – To answer the call with the handset, press MOFFN, then press M N. – To answer the call with the base unit, press M N 2 times. Other programming Changing the handset name Each handset can be given a customized name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” to “Handset 6” is displayed. Handset MMENUN#104 Enter the desired name (max. 10 characters). MSAVEN MbN: Select the desired setting. a MSELECTN 2 times a MOFFN Displaying the handset name You can select whether or not the handset name is displayed in standby mode. The default setting is “Off”. Handset MMENUN#105 MbN: Select the desired setting. a MSAVEN a MOFFN n When monitoring from an outside line: To answer a call, follow the operation for your phone. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 35 2014/10/10 35 10:04:10 Programming Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Important: R See page 4 for information on the available model. Registering a handset to the base unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. Handset: MMENUN#130 Base unit: Press and hold MLOCATORN for about 5 seconds. R If all registered handsets start ringing, press MLOCATORN again to stop, then repeat this step. Handset: Press MOKN, then wait until a long beep sounds. Deregistering a handset A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit. This allows the handset to end its wireless connection with the system. Handset / Base unit MMENUN#131 R All handsets registered to the base unit are displayed. MbN: Select the handset you want to cancel. a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, please visit www.panasonic.com/support 36 TGF35x(en)_1009_ver002.pdf 36 2014/10/10 10:04:10 Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your landline phone service provider for details. Caller ID features Handset / Base unit When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. R If the unit cannot receive caller information, the following is displayed: – “Out of area”: The caller dials from an area which does not provide a Caller ID service. – “Private caller”: The caller requests not to send caller information. – “Long distance”: The caller makes a long distance call. R If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls Handset / Base unit If a call is not answered, the unit treats it as a missed call. The display shows “Missed call”. Note: R Even when there are unviewed missed calls, “Missed call” disappears from the standby display if the following operation is performed by one of the units: – A handset is replaced on the charger. – Pressing MOFFN on a handset. – Pressing MEXITN on the base unit. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list. Talking Caller ID Handset / Base unit This feature lets you know who is calling without looking at the display. To use this feature, you must: – subscribe to a Caller ID service of your landline phone service provider. – turn this feature on (page 29). When caller information is received, the handsets and/or base unit announce the caller’s name or phone number received from your landline phone service provider following every ring. The unit announces in English only. R Name pronunciation may vary. This feature may not pronounce all names correctly. R Caller ID service has a limit of how many characters can be displayed. If the caller’s name is too long, the unit may not be able to display or announce the entire name. Phonebook name announcement When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced. Caller list Important: R Make sure the unit’s date and time setting is correct (page 13). Viewing the caller list and calling back Handset / Base unit Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN Press MCN to search from the most recent call, or MDN to search from the oldest call. Proceed with the operation for your unit. Handset: – To call back, press M N. – To exit, press MOFFN. Base unit: – To call back, lift the corded handset. – To exit, press MEXITN. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 37 2014/10/10 37 10:04:10 Caller ID Service Note for handset and base unit: R If the entry has already been viewed or answered, “ ” is displayed. R In step 1, you can also access the caller list as follows: Base unit: MCALL LOGN a MbN: “Incoming call” a MSELECTN Editing a caller’s phone number You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Handset MCN CID MbN: Select the desired entry. a MMENUN MbN: “Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be set for each unit (page 30). The default setting is “On”. Note: R Phone numbers from the 4 most recently edited area codes are automatically edited. Erasing selected caller information Handset / Base unit Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN MbN: Select the desired entry. Base unit MERASEN a MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Erasing all caller information MCIDN Lift the corded handset. Handset / Base unit MbN: Select the desired entry. Press MEDITN repeatedly until the phone number is shown in the desired format. Caller ID number auto edit feature Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN MERASEN a MbN: “Yes” a MSELECTN Handset: MOFFN Base unit: MEXITN Handset / Base unit Once you call back an edited number, the unit which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the unit as follows: – When the call is being received, the Caller ID number is displayed in the same format as the edited number. – After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list. For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. For assistance, please visit www.panasonic.com/support 38 TGF35x(en)_1009_ver002.pdf 38 2014/10/10 10:04:10 Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the greeting setting (page 45). Important: R Make sure the date and time have been set correctly (page 13). Memory capacity (including your greeting message) The total recording capacity for both lines added together is about 18 minutes. A maximum of 64 messages can be recorded. Note: R When message memory becomes full: – “Messages full” is shown on the handset and base unit display. – The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering system is turned on. – If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Turning the answering system on/off Base unit Press MANSWER ON/OFFN to turn on/off the answering system. Handset To turn on: MMENUN#327 To turn off: MMENUN#328 MOFFN Note for base unit and handset: R When the answering system is turned on, the ANSWER ON/OFF indicator on the base unit lights up. Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording your greeting message Handset / Base unit MMENUN#302 Press MSTOPN to stop recording. MbN: “Yes” a MSELECTN After a beep sounds, speak clearly about 20 cm (8 inches) away from the microphone (2 minutes max.). Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages: – If you reset to pre-recorded greeting or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 44) is set to “Greeting only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message If you want to use a pre-recorded greeting message once you record your own greeting message, your own recorded greeting message is erased. Handset / Base unit MMENUN#304 For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 39 2014/10/10 39 10:04:10 Answering System MYESN Key Operation Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN MERASEN Erase currently playing message Playing back the greeting message Handset / Base unit MMENUN#303 Proceed with the operation for your unit. Handset: To exit, press MOFFN. Base unit: To exit, press MEXITN. *1 If pressed within the first 5 seconds of a message, the previous message is played. Calling back (Caller ID subscribers only) Lift the corded handset. R To edit the number before calling back, press MEDITN repeatedly until the phone number is shown in the desired format (page 38). Erasing all messages Press MERASEN 2 times while the unit is not in use. Listening to messages Using the handset Important: R If your landline phone service provider offers voicemail service, the voicemail service may answer calls before the base unit’s built-in answering system has a chance to answer calls and record messages. In this case, messages you expect to be recorded by the answering system will be recorded on the voicemail service. For more information, see “For landline voicemail service subscribers” (page 44). When new messages have been recorded, “New message” is displayed. Using the base unit When new messages have been recorded: – M N on the base unit flashes. – “New message” is displayed. Press M N (PLAY). R If new messages have been recorded, the base unit plays back new messages. R If there are no new messages, the base unit plays back all messages. Operating the answering system during playback To listen to new messages: MMENUN#323 To listen to all messages: MMENUN#324 When finished, press MOFFN. Note: R To switch to the receiver, press M N. R You can also use the MPLAYN soft key, if displayed, to play new messages. Operating the answering system MMENUN a MbN: “Answering device” a MSELECTN Key Operation MDN or MCN Adjust the receiver/speaker volume (during playback) 1 or MFN Repeat message (during playback)*1 2 or MEN Skip message (during playback) Enter the “Settings” menu Play new messages Key Operation MDN or MCN Adjust the speaker volume Play all messages Repeat message*1 Play greeting message Skip message 76 Record greeting message Pause message To resume playback, press M N. Turn answering system on MPAUSEN Pause message*2 MPAUSEN N (STOP) Stop playback For assistance, please visit www.panasonic.com/support 40 TGF35x(en)_1009_ver002.pdf 40 2014/10/10 10:04:10 Answering System Key Operation 9 or MSTOPN Stop recording Stop playback Turn answering system off *4*3 Erase currently playing message *5 Erase all messages *6 Reset to a pre-recorded greeting message *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume playback: MbN: “Playback” a MSELECTN *3 You can also erase as follows: MPAUSEN a MbN: “Erase” a MSELECTN a MbN: “Yes” a MSELECTN Calling back (Caller ID subscribers only) Press MPAUSEN during playback. MbN: “Call back” a MSELECTN Editing the number before calling back Press MPAUSEN during playback. MbN: “Edit & Call” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format (page 38). a M N Erasing all messages MMENUN#325 MbN: “Yes” a MSELECTN a MOFFN Advanced new message alerting features Audible message alert This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep” setting is turned on. The default setting is “Off”. Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#339 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN New message alert by a call This feature allows you to receive a notification by phone when new messages are recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message. To use this feature, you must: – store a phone number to which the unit makes the call to. – turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 42). Important: R A new message alert is stopped 1 minute after the unit starts to call. The unit will not retry the call even if the call is not answered. Storing a phone number to which the unit makes an alert call Handset n From the phonebook: 1 MMENUN#338 MbN: “Notification to” a MSELECTN a MADDN MbN: “Phonebook” a MSELECTN MbN: Select the desired phonebook entry. a MSAVEN a MOFFN n By entering a phone number: 1 MMENUN#338 MbN: “Notification to” a MSELECTN a MADDN MbN: “Manual” a MSELECTN Enter the desired number (24 digits max.). a MOKN a MSELECTN a MOFFN Enter the desired name (16 characters max.). a MOKN For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 41 2014/10/10 41 10:04:10 Answering System Base unit Erasing the set phone number n From the phonebook: 1 MMENUN#338 MbN: “Notification to” a MSELECTN aM N MbN: Select the desired phonebook entry. a MSAVEN a MEXITN n By entering a phone number: 1 MMENUN#338 MbN: “Notification to” a MSELECTN a MEDITN Enter the desired name (16 characters max.). a MOKN Enter the desired number (24 digits max.). a MOKN a MSELECTN a MEXITN Turning on/off the new message alert setting Handset / Base unit MMENUN#338 MbN: “On/Off” a MSELECTN MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Editing the set phone number Handset MbN: “Notification to” a MSELECTN MMENUN a MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN R The new message alert setting is turned off. Base unit MMENUN#338 MbN: “Yes” a MSELECTN a MEXITN R The new message alert setting is turned off. MbN: “Notification to” a MSELECTN a MERASEN Activating/inactivating the remote access code to play messages If you activate this feature, you must enter the remote access code (page 43) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate”. – “Inactivate”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code). – “Activate”: You must enter your remote access code (page 43) and then press 4 to play new message. Handset Handset / Base unit MMENUN#338 Edit the phone number if necessary (24 digits max.). a MOKN a MSELECTN a MOFFN MbN: “Notification to” a MSELECTN MMENUN a MbN: “Edit” a MSELECTN Edit the name if necessary (16 characters max.). a MOKN Base unit MMENUN#338 MbN: “Remote code” a MSELECTN MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Listening to messages After you answer the new message alert, you can listen to the messages as follows. MMENUN#338 Edit the name if necessary (16 characters max.). a MOKN Edit the phone number if necessary (24 digits max.). a MOKN a MSELECTN a MEXITN MbN: “Notification to” a MSELECTN a MEDITN n When the remote access code is set to “Inactivate”: Press 4 to play the new message during the announcement. For assistance, please visit www.panasonic.com/support 42 TGF35x(en)_1009_ver002.pdf MMENUN#338 42 2014/10/10 10:04:10 Answering System n When the remote access code is set to “Activate”: Enter the remote access code (page 43) during the announcement. Press 4 to play the new message. Note: R Within 10 seconds after listening to new messages, you can press #9 during the call to turn off the new message alert by a call feature. R Even if the unit makes a new message alert call, the handset redial list does not show the record. However, on the base unit redial list it is shown as “Message alert”. Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”. Program this setting using either the base unit or one of the handsets. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. Using the answering system remotely Dial your phone number from a touch-tone phone. After the greeting message starts, enter your remote access code. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 43). When finished, hang up. Voice guidance n When the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 43). Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Operation Repeat message (during playback)*1 Skip message (during playback) Play new messages MMENUN#306 Play all messages Enter the desired 3-digit remote access code. Stop playback*2 Start voice guidance*3 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation (or hang up) Handset / Base unit R The entered remote access code is deleted. MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Deactivating remote operation Press * in step 2 on “Remote access code”, page 43. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 43 2014/10/10 43 10:04:11 Answering System *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system remotely Dial your phone number from a touch-tone phone. Let the phone ring 15 times. R A long beep is heard. Enter your remote access code within 10 seconds after the long beep. R The greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 43). Answering system settings Call screening Handset / Base unit While a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press MDN or MCN repeatedly. You can answer the call by: – lifting the corded handset from the base unit, or – pressing M N on the handset. Call screening can be set for each unit. The default setting is “On”. MMENUN#310 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Number of rings before the unit answers a call You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”. The default setting is “4 rings”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new Handset / Base unit MMENUN#211 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For landline voicemail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voicemail, and unlimited local/regional/long distance calls, please note the following: R To use the voicemail service provided by your landline phone service provider rather than the unit’s answering system, turn off the answering system (page 39). R To use this unit’s answering system rather than the voicemail service provided by your landline phone service provider, please contact your landline phone service provider to deactivate your voicemail service. If your landline phone service provider cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voicemail service of your landline phone service provider does. It is necessary to check the number of rings required to activate the voicemail service provided by your landline phone service provider before changing this setting. – Change the number of rings of the voicemail service so that the answering system can answer the call first. To do so, contact your landline phone service provider. Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 min”. For assistance, please visit www.panasonic.com/support 44 TGF35x(en)_1009_ver002.pdf messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 43), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. Program this setting using either the base unit or one of the handsets. 44 2014/10/10 10:04:11 Answering System Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#305 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Selecting “Greeting only” You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 44. Note: R When you select “Greeting only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 39). For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 45 2014/10/10 45 10:04:11 Useful Information Voicemail service Voicemail is an automatic answering service offered by your landline phone service provider. After you subscribe to this service, your landline phone service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your landline phone service provider, not your telephone. Please contact your landline phone service provider for details of this service. Important: R To use the voicemail service provided by your landline phone service provider rather than the unit’s answering system, turn off the answering system (page 39). For details, see page 44. Storing the voicemail (VM) access number In order to listen to your voicemail messages, you must dial your landline phone service provider’s voicemail access number. Once you have stored your voicemail access number, you can dial it automatically (page 46). Handset MMENUN#331 Enter your access number (24 digits max.). a MSAVEN a MOFFN Note: R When storing your voicemail access number and your mailbox password, press MDN (Pause) to add pauses (page 14) between the access number and the password as necessary. Contact your landline phone service provider for the required pause time. Example: 1-222-333-4444 VM access number PPPP 8888 Pauses Password Handset MMENUN#331 Voicemail (VM) tone detection Handset / Base unit Your landline phone service provider sends special signals (sometimes called “voicemail tones” or “stutter tones”) to the unit to let you know you have new voicemail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N on the handset or lift the corded handset, you have new voicemail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voicemail messages have been recorded. Turn this feature off when: – You do not subscribe to voicemail service. – Your landline phone service provider does not send voicemail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your landline phone service provider. Turning VM tone detection on/off The default setting is “On”. Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#332 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Listening to voicemail messages The unit lets you know that you have new voicemail messages in the following way: – “New Voicemail” is displayed if message indication service is available. MMENUN#330 R The speakerphone turns on. Follow the pre-recorded instructions. When finished, press MOFFN. For assistance, please visit www.panasonic.com/support 46 TGF35x(en)_1009_ver002.pdf Press and hold MCLEARN until all digits are erased. a MSAVEN a MOFFN Handset To erase the voicemail access number 46 2014/10/10 10:04:11 Useful Information Note: R You can also use the MACCESSN soft key, if displayed, to play new voicemail messages. C Connect the AC adaptor cord and telephone line cord. Base unit To listen to voicemail messages, you have to dial your voicemail access number manually. Note for handset and base unit: R If the handset and base unit still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset or base unit beeps. Wall mounting The base unit can be mounted on a wall by changing the wall mounting adaptor’s position. Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Insert the lower tabs of the adaptor into the unit’s bottom slots (A), then insert by pushing down the levers of the adaptor into the upper slots (B). R The words “UP WALL” should be facing up. Base unit B B To remove the wall mounting adaptor, push down the release levers (A). Remove the adaptor (B). Mount the unit on a wall then slide down to secure in place. R This product is compliant with the following wall phone plate sizes (2 types). 1 83 mm (3 1/4 inches) 2 102 mm (4 inches) A Turn the adaptor so that the words “UP WALL” are facing up. B Tuck the telephone line cord inside the wall mounting adaptor. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 47 2014/10/10 47 10:04:11 Useful Information Fit the slots of the unit onto the corresponding wall phone plate tabs for (3) and (4) respectively. Charger Drive the screws (1) (not supplied) into the wall. 2 27.2 mm (1 1/16 inches) For assistance, please visit www.panasonic.com/support 48 TGF35x(en)_1009_ver002.pdf 48 2014/10/10 10:04:11 Useful Information Error messages Display message Cause/solution Ask phone company for VM access # R You have not stored the voicemail access number. Store the number (page 46). Base no power or No link. Re-connect base AC adaptor. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 36). Busy R The called unit is in use. R Other units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. Move closer and try again. Check tel line R The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 8). Error!! R Recording was too short. Try again. Invalid R There is no handset registered to the base unit matching the handset number you entered. R The handset is not registered to the base unit. Register the handset (page 36). Requires subscription to Caller ID. R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. Use rechargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 5. Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the charger to turn on the handset. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 49 2014/10/10 49 10:04:11 Useful Information Problem Cause/solution The unit does not work. R Make sure the batteries are installed correctly (page 8). R Fully charge the batteries (page 8). R Check the connections (page 8). R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 36). I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your landline phone service provider. The base unit beeps. R New messages have been recorded. Listen to the new messages (page 40). Menu list Problem Cause/solution The display is in a language I cannot read. R Change the display language (page 12). I cannot register a handset to a base unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 36). Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 8). I fully charged the batteries, but – still flashes, – is displayed, or – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 8). Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 36). is displayed. For assistance, please visit www.panasonic.com/support 50 TGF35x(en)_1009_ver002.pdf 50 2014/10/10 10:04:11 Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. The handset or base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 29). R Silent mode is turned on. Turn it off (page 33). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 13). I cannot make long distance calls. R Make sure that you have long distance service. Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your landline phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your landline phone service provider for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. Caller information is displayed or announced late. R Depending on your landline phone service provider, the unit may display or announce the caller’s information at the 2nd ring or later. R Move closer to the base unit. Caller information is not announced. R The ringer volume is turned off. Adjust the ringer volume (page 29). R The Talking Caller ID feature is turned off. Turn it on (page 29). R The number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 44). R If the base unit and another handset are having an intercom call, your handset does not announce caller information. The caller list/incoming phone numbers are not edited automatically. R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 30). R You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 38). For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 51 2014/10/10 51 10:04:11 Useful Information Problem Cause/solution Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 29). The 2nd caller’s information is not R In order to use Caller ID, call waiting, or Call Waiting Caller ID displayed during an outside call. (CWID), you must first contact your landline phone service provider and subscribe to the desired service. After subscribing, you may need to contact your landline phone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system Problem Cause/solution The unit does not record new messages. R The answering system is turned off. Turn it on (page 39). R The message memory is full. Erase unnecessary messages (page 40, 41). R The recording time is set to “Greeting only”. Change the setting (page 44). R Your landline phone service provider’s voicemail service may be answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting (page 44) to a lower value, or contact your landline phone service provider. I cannot operate the answering system remotely. R The remote access code is not set. Set the remote access code (page 43). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 43). R The answering system is turned off. Turn it on (page 44). The unit does not emit the specified number of rings. R If the “One ring for blocked call” is turned off, the number of rings decreases by 1 from the specified number of rings. Voicemail Problem Cause/solution “New Voicemail” is shown on the display. How do I remove this message from the display? R This notification is displayed when your landline phone service provider’s voicemail service (not the unit’s answering system) has recorded a message for you. Typically you can remove this notification from the display by listening to the message. To listen to the message, dial the voicemail number provided by your landline phone service provider (for most cases, this will be your own phone number), and follow the voice instructions. Depending on your landline phone service provider, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps. For assistance, please visit www.panasonic.com/support 52 TGF35x(en)_1009_ver002.pdf 52 2014/10/10 10:04:11 Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 53 2014/10/10 53 10:04:11 Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. R Registration No.............(found on the bottom of the unit) R Ringer Equivalence No. (REN).......0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. For assistance, please visit www.panasonic.com/support 54 TGF35x(en)_1009_ver002.pdf If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. 54 2014/10/10 10:04:11 Useful Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. R The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. Notice: R FCC ID can be found inside the battery compartment or on the bottom of the units. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.This will often reduce or eliminate interference. FCC RF Exposure Warning: R This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. R To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body. R This product may not be collocated or operated in conjunction with any other antenna or transmitter. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil TIA-1083 Charge only mode The charge only mode is the dedicated mode to charge the back-up batteries of the base unit. Do not use this mode if it is unnecessary because all functions except the base unit’s battery charge is disabled with this feature on. Leave all the registered handsets on the chargers during use of the charge only mode. n To activate the charge only mode: 1 Disconnect the telephone line cord, the AC adaptor plug, and remove the batteries from the base unit with the corded handset placed on the base unit. Press and hold 3, MZN, and MHOLDN at the same time, then insert the AC adaptor plug to the base unit. Keep on pressing these keys until: – a beep tone sounds, and – the ANSWER ON/OFF and SP-PHONE indicators once turn on and off. Release these keys. R LCD turns off. Insert batteries. R The batteries are started to be charged. Note: R If the LCD is still on when you release the keys, the base unit is not in the charging only mode. Repeat from step 1. The charge only mode is For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 55 2014/10/10 55 10:04:12 Useful Information canceled when the corded handset comes off during or after setting up. n To deactivate the charge only mode: – Lift the corded handset from the base unit and replace it. – Press any key. – 24 hours passed after activating the charge only mode. For assistance, please visit www.panasonic.com/support 56 TGF35x(en)_1009_ver002.pdf 56 2014/10/10 10:04:12 Guía Rápida Española Guía Rápida Española Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF35x(en)_1009_ver002.pdf 57 2014/10/10 10:04:12 57 Guía Rápida Española 58 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF35x(en)_1009_ver002.pdf 58 2014/10/10 10:04:12 Guía Rápida Española Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF35x(en)_1009_ver002.pdf 59 2014/10/10 10:04:12 59 Guía Rápida Española 60 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF35x(en)_1009_ver002.pdf 60 2014/10/10 10:04:12 Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: www.panasonic.com/support or, contact us via the web at: www.panasonic.com/contactinfo For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Owner’s Manual online for all Panasonic Products by visiting our Web Site at: www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com You may also contact us directly at: 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic National Parts Center 20421 84th Avenue S., Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express.) For hearing or speech impaired TTY users, TTY: 1-866-605-1277 For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 61 2014/10/10 61 10:04:12 Appendix Warranty (For United States and Puerto Rico) Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Mail-in Service--Online Online Repair Request To submit a new repair request and for quick repair status visit our web site at www.panasonic.com/repair When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. For assistance, please visit www.panasonic.com/support 62 TGF35x(en)_1009_ver002.pdf 62 2014/10/10 10:04:12 Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom. L Send the unit to Panasonic Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products. For assistance, please visit www.panasonic.com/support TGF35x(en)_1009_ver002.pdf 63 2014/10/10 63 10:04:12 Index Index 3-way conference: 16 Additional handset: 36 Alarm: 32 Answering calls: 15 Answering system Call screening: 44 Erasing messages: 40, 41, 43 Greeting message: 39 Listening to messages: 40, 43 New message alerting: 41 Number of rings: 44 Recording time: 44 Remote access code: 43 Remote operation: 43 Ring count: 44 Toll saver: 44 Turning on/off: 39 Auto intercom: 18 Auto talk: 15, 30 B Baby monitor: 33 Battery: 8, 10 Battery saving mode: 10 Booster (Clarity booster): 16 C Call block: 19 One ring for blocked call: 20 Call share: 16, 31 Call waiting: 16 Call Waiting Caller ID: 16 Caller ID number auto edit: 30, 38 Caller ID service: 37 Caller list: 37 Caller list edit: 38 Chain dial: 24 CID (Caller ID): 37 Conference calls: 16 Control type: 11, 12 Customer support: 31 D Date and time: 13 Dialing mode: 13 Direct command code: 27 Display Contrast: 30 Language: 12 E Eco mode: 10 Equalizer: 16 Error messages: 49 F Flash: 15, 31 G Groups: 23 H Handset Deregistration: 36 Locator: 11 Name: 35 Registration: 36 Hold: 15 I Intercom: 18 K Key detector: 29, 31 Key tone: 30 L Line mode: 31 M Making calls: 14 Missed calls: 37 Mute: 15 N Noise reduction: 16 O One-touch dial buttons: 26 P Pause: 14 Phonebook: 22 Power failure (power back-up operation): 9 R Redialing: 14 Ringer ID: 23 Ringer tone: 29 Rotary/pulse service: 16 S Silent mode: 33 Speed dial: 24 SP-PHONE (Speakerphone): 14 T Talking Caller ID: 37 Temporary tone dialing: 16 Time adjustment: 29 Transferring calls: 16 Troubleshooting: 49 TTY: 61 V VM (Voicemail): 46 Voice guidance language: 13 Voicemail: 44 Volume Receiver: 14 Ringer (Base unit): 15, 29 Ringer (Handset): 15, 29 Speaker: 14 W Wall mounting: 47 64 TGF35x(en)_1009_ver002.pdf 64 2014/10/10 10:04:12 Notes 65 TGF35x(en)_1009_ver002.pdf 65 2014/10/10 10:04:12 Notes 66 TGF35x(en)_1009_ver002.pdf 66 2014/10/10 10:04:12 Notes 67 TGF35x(en)_1009_ver002.pdf 67 2014/10/10 10:04:12 IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: www.panasonic.com/support L FAQ and troubleshooting hints are available. For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Two Riverfront Plaza, Newark, NJ 07102-5490 © Panasonic System Networks Co., Ltd. 2014 Printed in China *PNQX6715ZA* *PNQX6715ZA* PNQX6715ZA TGF35x(en)_1009_ver002.pdf 68 2014/10/10 TT1114KT0 (E) 10:04:12
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