Panasonic of North America 96NKX-TGF380 DECT 6.0 Base with BT User Manual Operating Instructions English

Panasonic Corporation of North America DECT 6.0 Base with BT Operating Instructions English

Users Manual

Operating InstructionsDigital Corded/Cordless Phone with Link-to-CellModel No. KX-TGF380KX-TGF382KX-TGF383 Model shown is KX-TGF380.Before initial use, see “Getting Started” onpage 9.Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them for futurereference.Consulte “Guía Rápida Española”, página 78.For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A.or Puerto Rico.Please register your product: www.panasonic.com/prodregTGF38x(en)_1008_ver002.pdf 1 2014/10/08 17:43:11
IntroductionModel composition ..............................................3Accessory information ........................................3Important InformationFor your safety ....................................................6Important safety instructions ...............................7For best performance .........................................7Other information ................................................7Specifications ......................................................8Getting StartedSetting up ............................................................9Controls ............................................................12Display icons/Indicators ....................................13Language settings ............................................14Date and time ...................................................15Recording your greeting message ....................15Other settings ...................................................15Link to CellLink to cell feature .............................................16Pairing a cellular phone ....................................16Link to cell settings ...........................................17Making/Answering Calls Using theHandsetMaking cellular calls ..........................................20Making landline calls .........................................20Answering calls .................................................21Useful features during a call .............................21Making/Answering Calls Using theBase UnitMaking cellular calls ..........................................24Making landline calls .........................................24Answering calls .................................................25Useful features during a call .............................25IntercomIntercom ............................................................27Call blockUsing MCALL BLOCKN button ..........................28Storing unwanted callers ..................................28PhonebookPhonebook ........................................................31Speed dial .........................................................34One-touch dial buttons ......................................35ProgrammingMenu list ...........................................................37Alarm ................................................................44Silent mode .......................................................45Baby monitor .....................................................46Other programming ...........................................47Registering a unit ..............................................48Caller ID ServiceUsing Caller ID service .....................................49Caller list ...........................................................49Using Bluetooth® DevicesCopying phonebook from a cellular phone(phonebook transfer) ........................................52Link to Cell app .................................................53Text message (SMS) alert ................................53Alert settings for your DECT phone ..................54Using a Bluetooth wireless headset (optional) forlandline calls .....................................................54Answering System for LandlineAnswering system for landline ..........................57Turning the answering system on/off ................57Greeting message ............................................57Listening to messages ......................................58Advanced new message alerting features ........59Remote operation .............................................61Answering system settings ...............................62Useful InformationVoicemail service for landline ...........................64Wall mounting ...................................................65Error messages ................................................67Troubleshooting ................................................68FCC and other information ...............................75Guía Rápida EspañolaGuía Rápida Española ......................................78AppendixCustomer services ............................................90Warranty (For United States and PuertoRico) .................................................................91IndexIndex..................................................................932Table of ContentsTGF38x(en)_1008_ver002.pdf 2 2014/10/08 17:43:11
Model compositionSeries Model No. Base unit HandsetPart No. Part No. QuantityKX-TGF380 series KX-TGF380 KX-TGF380 KX-TGFA30 1KX-TGF382 KX-TGF380 KX-TGFA30 2KX-TGF383 KX-TGF380 KX-TGFA30 3Accessory informationSupplied accessoriesNo. Accessory item/Part number QuantityKX-TGF380 KX-TGF382 KX-TGF383AAC adaptor/PNLV226Z 1 1 1BTelephone line cord*1 111CDesk stand/Wall mounting adaptor*2/PNKL1051Z1 111DCorded handset/PNLXP1005Y 1 1 1ECorded handset cord/PQJA212V 1 1 1FRechargeable batteries*3 466GHandset cover*4/PNYNTGA680BR 123HBelt clip/PNKE1268Z1 1 2 3ICharger/PNLC1040ZB 1 2 3*1 PQJA10075Y: Black cord, PQJA10075Z: Transparent cord*2 The desk stand/wall mounting adaptor comes attached to the base unit.*3 See page 4 for replacement battery information.*4 The handset cover comes attached to the handset.A B C D EF G H IFor assistance, please visit www.panasonic.com/support 3IntroductionTGF38x(en)_1008_ver002.pdf 3 2014/10/08 17:43:11
Additional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 90).Accessory item Model number/SpecificationsRechargeable batteries HHR-4DPA*1RTo order, please visitwww.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handsetHeadset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430T-adaptor KX-J66Range extender KX-TGA405*2Key detector KX-TGA20*3*1 Replacement batteries may have a different capacity from that of the supplied batteries.*2 By installing this unit, you can extend the range of your phone system to include areas wherereception was previously not available. This product can be purchased online. Please visit our Website: www.panasonic.com/RangeExtender*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to aneasy-to-lose item in advance, you can locate and find the mislaid item to which the key detector isattached. Please visit our Web site: www.panasonic.net/pcc/products/telephone/p/tga20/Other informationRDesign and specifications are subject to change without notice.RThe illustrations in these instructions may vary slightly from the actual product.Expanding your phone systemHandset (optional): KX-TGFA30You can expand your phone system by registering optionalhandsets (6 max.) to a single base unit.ROptional handsets may be a different color from that ofthe supplied handsets.Bluetooth® devicesYou can expand your phone system by pairing the following units to a single base unit.Your Bluetooth cellular phone*1: 2 max.(for cellular calls: page 16)4For assistance, please visit www.panasonic.com/supportIntroductionTGF38x(en)_1008_ver002.pdf 4 2014/10/08 17:43:11
Your Bluetooth headset*1: 1 max.(for a wireless hands-free conversation: page 54)*1 Your cellular phone and headset must be Bluetooth wireless technology compatible. For more detailsand the list of compatible cellular phones, please visit our Web site: www.panasonic.com/link2cellTrademarksRThe Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and anyuse of such marks by Panasonic Corporation is under license.RiPhone® is a registered trademark of Apple Inc.RAndroid is a trademark of Google Inc.RAll other trademarks identified herein are the property of their respective owners.For assistance, please visit www.panasonic.com/support 5IntroductionTGF38x(en)_1008_ver002.pdf 5 2014/10/08 17:43:11
For your safetyTo prevent severe injury and loss of life/property, read thissection carefully before using the product to ensureproper and safe operation of your product.WARNINGPower connectionRUse only the power source marked on the product.RDo not overload power outlets and extension cords.This can result in the risk of fire or electric shock.RCompletely insert the AC adaptor/power plug into thepower outlet. Failure to do so may cause electric shockand/or excessive heat resulting in a fire.RRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, thenwiping with a dry cloth. Accumulated dust may causean insulation defect from moisture, etc. resulting in afire.RUnplug the product from power outlets if it emitssmoke, an abnormal smell, or makes an unusual noise.These conditions can cause fire or electric shock.Confirm that smoke has stopped emitting and contactus at www.panasonic.com/contactinfoRUnplug from power outlets and never touch the insideof the product if its casing has been broken open.RNever touch the plug with wet hands. Danger ofelectric shock exists.InstallationRTo prevent the risk of fire or electrical shock, do notexpose the product to rain or any type of moisture.RDo not place or use this product near automaticallycontrolled devices such as automatic doors and firealarms. Radio waves emitted from this product maycause such devices to malfunction resulting in anaccident.RDo not allow the AC adaptor or telephone line cord tobe excessively pulled, bent or placed under heavyobjects.Operating safeguardsRUnplug the product from power outlets before cleaning.Do not use liquid or aerosol cleaners.RDo not disassemble the product.RDo not spill liquids (detergents, cleansers, etc.) ontothe telephone line cord plug, or allow it to become wetat all. This may cause a fire. If the telephone line cordplug becomes wet, immediately pull it from thetelephone wall jack, and do not use.RDo not excessively pull the corded handset cord fromthe base unit. This may cause the base unit to fall,resulting in injury.MedicalRConsult the manufacturer of any personal medicaldevices, such as pacemakers or hearing aids, todetermine if they are adequately shielded from externalRF (radio frequency) energy. (The product operates inthe frequency range of 1.92 GHz to 1.93 GHz, and theRF transmission power is 115 mW (max.).)RDo not use the product in health care facilities if anyregulations posted in the area instruct you not to do so.Hospitals or health care facilities may be usingequipment that could be sensitive to external RFenergy.CAUTIONInstallation and locationRNever install telephone wiring during an electricalstorm.RNever install telephone line jacks in wet locationsunless the jack is specifically designed for wetlocations.RNever touch uninsulated telephone wires or terminalsunless the telephone line has been disconnected at thenetwork interface.RUse caution when installing or modifying telephonelines.RThe AC adaptor is used as the main disconnect device.Ensure that the AC outlet is installed near the productand is easily accessible.RThis cordless handset is unable to make calls when:– the handset batteries need recharging or have failed.– there is a power failure.Ni-MH rechargeable batteriesRWe recommend using the batteries noted on page 4.USE ONLY rechargeable Ni-MH batteries AAA(R03) size.RDo not mix old and new batteries.RDo not open or mutilate the batteries. Releasedelectrolyte from the batteries is corrosive and maycause burns or injury to the eyes or skin. Theelectrolyte is toxic and may be harmful if swallowed.RExercise care when handling the batteries. Do notallow conductive materials such as rings, bracelets, orkeys to touch the batteries, otherwise a short circuitmay cause the batteries and/or the conductive materialto overheat and cause burns.RCharge the batteries provided with or identified for usewith this product only, in accordance with theinstructions and limitations specified in this manual.ROnly use a compatible base unit (or charger) to chargethe batteries. Do not tamper with the base unit (orcharger). Failure to follow these instructions may causethe batteries to swell or explode.Attention:A nickel metal hydride battery that is recyclable powersthe product you have purchased.Please call 1-800-8-BATTERY (1-800-822-8837) forinformation on how to recycle this battery.6For assistance, please visit www.panasonic.com/supportImportant InformationTGF38x(en)_1008_ver002.pdf 6 2014/10/08 17:43:12
Note when using Alkaline batteries for power back-upRThe batteries should be used correctly, otherwise theunit may be damaged due to battery leakage.RDo not charge, short-circuit, disassemble, or heat thebatteries.RDo not dispose of batteries in a fire.RRemove all the batteries when replacing.RDo not mix old, new or different types of batteries.RIt is recommended that batteries are replaced annually.RIt is recommended that batteries are replaced after apower outage.Important safety instructionsWhen using your product, basic safety precautions shouldalways be followed to reduce the risk of fire, electricshock, and injury to persons, including the following:1. Do not use this product near water for example, neara bathtub, washbowl, kitchen sink, or laundry tub, in awet basement or near a swimming pool.2. Avoid using a telephone (other than a cordless type)during an electrical storm. There may be a remote riskof electric shock from lightning.3. Do not use the telephone to report a gas leak in thevicinity of the leak.4. Use only the power cord and batteries indicated in thismanual. Do not dispose of batteries in a fire. Theymay explode. Check with local codes for possiblespecial disposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonic units useradio waves to communicate with each other.RFor maximum coverage and noise-freecommunications, place your base unit:– at a convenient, high, and central location with noobstructions between the cordless handset andbase unit in an indoor environment.– away from electronic appliances such as TVs,radios, personal computers, wireless devices, orother phones.– facing away from radio frequency transmitters, suchas external antennas of mobile phone cell stations.(Avoid putting the base unit on a bay window ornear a window.)RCoverage and voice quality depends on the localenvironmental conditions.RIf the reception for a base unit location is notsatisfactory, move the base unit to another location forbetter reception.EnvironmentRKeep the product away from electrical noise generatingdevices, such as fluorescent lamps and motors.RThe product should be kept free from excessivesmoke, dust, high temperature, and vibration.RThe product should not be exposed to direct sunlight.RDo not place heavy objects on top of the product.RWhen you leave the product unused for a long periodof time, unplug the product from the power outlet.RThe product should be kept away from heat sourcessuch as heaters, kitchen stoves, etc. It should not beplaced in rooms where the temperature is less than0 °C (32 °F) or greater than 40 °C (104 °F). Dampbasements should also be avoided.RThe maximum calling distance may be shortened whenthe product is used in the following places: Nearobstacles such as hills, tunnels, underground, nearmetal objects such as wire fences, etc.ROperating the product near electrical appliances maycause interference. Move away from the electricalappliances.Routine careRWipe the outer surface of the product with a softmoist cloth.RDo not use benzine, thinner, or any abrasive powder.Other informationCAUTION: Risk of explosion if battery is replaced by anincorrect type. Dispose of used batteries according to theinstructions.Notice for product disposal, transfer, or returnRThis product can store your private/confidentialinformation. To protect your privacy/confidentiality, werecommend that you erase information such asphonebook or caller list entries from the memorybefore you dispose of, transfer, or return the product.NoticeFor assistance, please visit www.panasonic.com/support 7Important InformationTGF38x(en)_1008_ver002.pdf 7 2014/10/08 17:43:12
SpecificationsRStandard:DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)Bluetooth wireless technology 2.1RFrequency range:1.92 GHz to 1.93 GHz (DECT)2.402 GHz to 2.48 GHz (Bluetooth)RRF transmission power:115 mW (max.)RPower source:120 V AC, 60 HzRPower consumption:Base unit:Standby: Approx. 1.1 WMaximum: Approx. 3.5 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 1.8 WROperating conditions:0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative airhumidity (dry)8For assistance, please visit www.panasonic.com/supportImportant InformationTGF38x(en)_1008_ver002.pdf 8 2014/10/08 17:43:12
Setting upConnectionsn Base unitConnect the AC adaptor to the unit bypressing the plug firmly.Connect the telephone line cord to the unituntil you hear a click.Fasten the AC adaptor cord by hooking it.Connect the AC adaptor to the power outlet.Connect the telephone line cord to thesingle-line telephone jack (RJ11C) until youhear a click.A DSL/ADSL filter (not supplied) is required ifyou have a DSL/ADSL service.Connect the corded handset cord to thecorded handset and the base unit until youhear a click.7714 65123 33Note:RUse only the supplied Panasonic AC adaptorPNLV226.RFollow the directions on the display to set upthe unit.nChargerConnect the AC adaptor to the power outlet.1Handset battery installationRUSE ONLY rechargeable Ni-MH batteries AAA(R03) size (1).RDo NOT use Alkaline/Manganese/Ni-Cdbatteries.RConfirm correct polarities ( , ).1RFollow the directions on the display to set upthe unit.Handset battery chargingCharge for about 7 hours.RConfirm “Charging” is displayed (1).RWhen the batteries are fully charged, “Fullycharged” is displayed.1For assistance, please visit www.panasonic.com/support 9Getting Started TGF38x(en)_1008_ver002.pdf 9 2014/10/08 17:43:12
Handset battery levelIcon Battery levelHighMediumLowNeeds charging.EmptyPanasonic Ni-MH battery performance(supplied batteries)Operation Operating timeIn continuous use 13 hours max.*1Not in use (standby) 12 days max.*1*1 If eco mode is on.Note:RActual battery performance depends on usageand ambient environment.Base unit battery installation (forpower back-up)By inserting 2 rechargeable Ni-MH batteries (notsupplied) into the base unit, you can use the unittemporarily when a power failure occurs.Important:RThe following types of battery are available forthe base unit:– Rechargeable Ni-MH batteries with AAA(R03) size*1– Alkaline batteries*2You can also use the charged Ni-MH batteriesinstalled in your handset(s) for the base unit.RDo NOT use Manganese batteries.RConfirm correct polarieties ( , ).*1 When the Ni-MH batteries are installed in thebase unit, they are fully charged after 15 hours.*2 The Alkaline batteries cannot be charged.BCDA1Disconnect the telephone line cord(s) (A).2Open the battery cover (B).3Install the batteries in the battery compartment(C).4When finished, close the cover, thenreconnect the telephone line cord(s) (D).Note:RIf there is a connected device (for example, amodem) between the base unit and thetelephone line jack, the power back-upoperation of the unit may not function, even if aback-up battery is in the base unit.Base unit battery status when a power failureoccursIcon Battery statusPower back-up mode is on.Battery power is low.*1*1 If is flashing on the base unit, replace thebatteries with new ones (Alkaline) as soon aspossible for temporary use.When using Alkaline batteries, dispose oldones.When using Ni-MH rechargeable batteries,you may replace the used batteries into thebase unit to charge them after a power failureis recovered.10 For assistance, please visit www.panasonic.com/support Getting StartedTGF38x(en)_1008_ver002.pdf 10 2014/10/08 17:43:12
Battery saving mode settingThis feature allows the base unit to reduce thepower consumption by limitting the availablefunctions and extend the battery life during apower failure.The following settings are available:–“On” : The unit will work as a standardtelephone and landline calls can be availablewith the corded handset only to save batterypower consumption. (You cannot use the baseunit display, phonebook, one-touch dial,answering system, speakerphone, Bluetoothfunctions, etc.)–“Off” (default): You can use the full functionsof the base unit, but the battery power is notsaved.Base unit1MMENUN#1502MbN: “Battery saving mode” aMSELECTN3MbN: Select the desired setting.4MSAVEN a MOFFNNote:RDuring power back-up operations, thebrightness level of the base unit display islowered even if the battery saving mode is set to“Off”.ROnce the battery saving mode is set to “On”,the unit rings with the volume level 1 even if theringer volume for the base unit is set to “Off” tolet you know the incoming call is being received.Panasonic Ni-MH battery performance(optional batteries) during power back-upoperationOperation Saving modeOff OnIn continuous use 100 min. xx min.Not in use (standby) 140 min. xx min.Note:RThe operating time depends on the type ofbatteries.RActual battery performance depends on usageand ambient environment.Note when setting upNote for connectionsRThe AC adaptor must remain connected at alltimes. (It is normal for the adaptor to feel warmduring use.)RThe AC adaptor should be connected to avertically oriented or floor-mounted AC outlet.Do not connect the AC adaptor to aceiling-mounted AC outlet, as the weight of theadaptor may cause it to become disconnected.Note for Ni-MH battery installationRHandset: Use the supplied rechargeablebatteries.RHandset/Base unit: For replacement, werecommend using the Panasonic rechargeablebatteries noted on page 4, 6.Note for battery chargingRIt is normal for the handset to feel warm duringcharging.RClean the charge contacts of the handset, baseunit, and charger with a soft and dry cloth oncea month. Before cleaning the unit, disconnectfrom power outlets and any telephone linecords. Clean more often if the unit is exposed togrease, dust, or high humidity.Intelligent eco modeThis feature automatically reduces handset powerconsumption by suppressing handset transmissionpower when the handset is close to the base unit.RWhen this feature is activated, isdisplayed. However, during a call, is notdisplayed even though this feature is activated.REco mode is turned off when the clarity boosteris activated (page 22).For assistance, please visit www.panasonic.com/support 11Getting Started TGF38x(en)_1008_ver002.pdf 11 2014/10/08 17:43:12
ControlsHandsetIKLHMEDCFGBAJBelt clip holeSpeakerM N (TALK)Headset jackDial keypad (*: TONE)MZN (SP-PHONE: Speakerphone)MicrophoneReceiverDisplayMOFFNMFLASHN MCALL WAITNMCALL BLOCKNCharge contactsnControl type Soft keysBy pressing a soft key, you can select thefeature shown directly above it on the display.After a cellular phone is paired, MCELLN isdisplayed. Navigator key–MDN, MCN, MFN, or MEN: Scroll through variouslists and items.– VOL. (Volume: MDN or MCN): Adjust thereceiver or speaker volume while talking.–MFN : View the phonebook entry.–MEN REDIAL: View the redial list.–MCN CID (Caller ID): View the caller list.Base unitAGHIJEA B DCFFUMNLOBPRSTKCorded handsetReceiverSpeakerDisplayRThe display can be moved back and forth toselect the desired angle.MONE-TOUCH DIALNMicrophoneMSPEED DIALNMFLASHN MCALL WAITNMHOLDNMLOCATORN MINTERCOMNRYou can locate a misplaced handset bypressing MLOCATORN.Dial keypad (*: TONE)MEXITNMERASENMREDIALN MPAUSENMZN (SP-PHONE: Speakerphone)SP-PHONE indicatorMCELL 1N12 For assistance, please visit www.panasonic.com/support Getting StartedTGF38x(en)_1008_ver002.pdf 12 2014/10/08 17:43:12
CELL 1 indicatorMCELL 2NCELL 2 indicatorM N (ANSWER ON/OFF)ANSWER ON/OFF indicatorMCALL BLOCKNM N (PLAY/STOP)Message indicatorDesk stand/Wall mounting adaptorRThe adaptor is a removable attachment fordesk stand or wall mounting use(page 65).nControl type Soft keysBy pressing a soft key, you can select thefeature shown directly above it on the display. Navigator key–MDN, MCN, MN, or M N: Scroll throughvarious lists and items.– VOL. (Volume: MDN or MCN): Adjust thereceiver or speaker volume while talking.–M N/M N: Repeat/skip messages duringplayback.Display icons/IndicatorsHandset display itemsItem MeaningWithin base unit rangeOut of base unit rangeThe landline is in use.RWhen flashing:The call is put on hold.RWhen flashing rapidly: Anincoming call is now beingreceived.A cellular line is in use.*1RWhen flashing:The cellular call is put on hold.RWhen flashing rapidly:A cellular call is being received.Eco mode is on.*2 (page 11)Item MeaningA cellular phone is connected.*1Ready to make/receive cellularcalls.RWhen turned off:A cellular phone is notconnected to the base unit.(page 18)– A cellular call is being done onthat line.– The cellular line is selected forthe setting.Noise reduction is set. (page 22)Equalizer is set. (page 22)ZSpeakerphone is on. (page 20)Ringer volume is off.*3(page 21, 39)Silent mode is on. (page 45)Call sharing mode is off.(page 43)Alarm is on. (page 44)Handset numberBattery levelBlocked call (page 28)Clarity booster is on.*2 (page 22)Baby monitor is activated. Thename/number displayed next to theicon indicates the monitoring unit.(page 46)In use Answering system is being used byanother handset or the base unit.Cell1 inuseSomeone is using thecorresponding line.Cell2 inuseC1&C2 inuseLine inuse*1 Corresponding cellular line(s) is(are) indicatednext to the item.*2 During a cellular call, the item is not displayedeven though the feature is activated.*3 Corresponding lines (1, 2: cellular line, L:landline) are indicated next to the item. If alllines are turned off, no line is indicated.For assistance, please visit www.panasonic.com/support 13Getting Started TGF38x(en)_1008_ver002.pdf 13 2014/10/08 17:43:12
Base unit display itemsItem MeaningThe landline is in use.RWhen flashing:The call is put on hold.RWhen flashing rapidly: Anincoming call is now beingreceived.A cellular line is in use.*1RWhen flashing:The cellular call is put on hold.RWhen flashing rapidly:A cellular call is being received.Ringer volume is off.*2 (page 25,39)Silent mode is on. (page 45)Call sharing mode is off.(page 43)“Greeting only” is selected.Caller messages are not recorded.(page 63)– A cellular call is being done onthat line.– The cellular line is selected forthe setting.Power back-up mode is on.(page 10)Blocked call (page 28)A Bluetooth headset is connectedto the base unit. Ready to use it.A Bluetooth headset is in use.In use Answering system is being used bythe handset.Cell1 inuseSomeone is using thecorresponding line.Cell2 inuseCell1&Cell2in useLine inuse*1 Corresponding lines (C1, C2: cellular line) areindicated next to the item.*2 Corresponding lines (C1, C2: cellular line, L:landline) are indicated next to the item.CELL indicators on the base unitThe CELL indicators show each cellular line status.Status MeaningOn A cellular phone is connected.Ready to make/receive cellular calls.Flashing – The cellular line is in use.– Phonebook entries are beingcopied from a cellular phone.(page 52)– The base unit is searching for thepaired cellular phone.– The base unit is pairing a cellularphone.– A cellular call is put on hold.FlashingrapidlyA cellular call is being received.Light off – A cellular phone is not paired tothe base unit.– A cellular phone is not connectedto the base unit. (page 18)Language settingsDisplay languageYou can select either “English” or “Español”as the display language. The default setting is“English”.Handset / Base unit1MMENUN#1102MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNVoice guidance languageYou can select either “English” or “Español”as the voice guidance language of the answeringsystem. The default setting is “English”.Program this setting using either the base unit orone of the handsets.Handset / Base unit1MMENUN#1122MbN: Select the desired setting. a MSAVEN14 For assistance, please visit www.panasonic.com/support Getting StartedTGF38x(en)_1008_ver002.pdf 14 2014/10/08 17:43:12
3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNDate and timeProgram this setting using either the base unit orone of the handsets.Handset / Base unit1MMENUN#1012Enter the current month, date, and year byselecting 2 digits for each.Example: July 15, 201507 15 153MOKN4Enter the current hour and minute (12-hourclock format) by selecting 2 digits for each.Example: 9:3009 305Proceed with the operation for your unit.Handset: *: Select “AM” or “PM”.Base unit: MAM/PMN: Select “AM” or “PM”.6MSAVEN7Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote:RWhen English is selected as the displaylanguage, 12-hour clock format is used. WhenSpanish is selected, 24-hour clock format isused.Recording your greetingmessageYou can record your own greeting messageinstead of using a pre-recorded greeting message.See page 57 for details.Handset / Base unit1MMENUN#3022MbN: “Yes” a MSELECTN3Record a greeting message. a MSTOPN4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNOther settingsDialing modeIf you cannot make calls, change this settingaccording to your telephone line service. Thedefault setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.Program this setting using either the base unit orone of the handsets.Handset / Base unit1MMENUN#1202MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNFor assistance, please visit www.panasonic.com/support 15Getting Started TGF38x(en)_1008_ver002.pdf 15 2014/10/08 17:43:12
Link to cell featureYou can connect your base unit and cellular phoneusing Bluetooth wireless technology, so that youcan make or answer cellular calls using yourphone system. This allows you to:– use the unit to talk on cellular calls even if someareas of your home have poor cellularreception, simply by placing your cellular phonein an area with good reception.– talk on cellular calls even if your cellular phoneis in your pocket or bag.– enjoy cordless cellular calls even if your cellularphone plugged in and charging.Important:RYour cellular phone must support the HandsFree Profile (HFP) specification.RYou may pair 2 cellular phones and 1 headset.RThe unit can be used to talk on 2 lines at thesame time (for example, 2 cellular lines, or thelandline and 1 cellular line).ROnly 2 Bluetooth devices can be used with theunit at the same time (for example, 2 cellularlines, or the headset and 1 cellular line).RLocate your cellular phone near the base unit. Ifthe cellular phone is too close to the base unitduring a cellular call, you may hear noise. Forbest performance, we recommend placing thecellular phone between 0.6 m to 3 m (2 feet to10 feet) away from the base unit.Pairing a cellular phoneImportant:RFor more details and the list of compatiblecellular phones, please visit our Web site:www.panasonic.com/link2cellRBefore pairing a Bluetooth enabled cellularphone to the base unit, make sure that no otherBluetooth device such as a Bluetooth headset isconnected to your cellular phone.Base unit1Press and hold MCELL 1N or MCELL 2N for afew seconds.RAfter the corresponding CELL indicator onthe base unit starts flashing, the rest of theprocedure must be completed within 5minutes.2Your cellular phone:While the corresponding CELL indicator isflashing, follow the instructions of your cellularphone to enter the pairing mode.RDepending on your cellular phone, it mayask you to enter the Bluetooth PIN (default:“0000”). If your cellular phone showsPassKey confirmation on its display, followthe directions to proceed.3Wait until a long beep sounds.RIt may take more than 10 seconds tocomplete pairing.RWhen the corresponding CELL indicatorlights up, the cellular phone is connected tothe base unit. You are ready to makecellular calls.4MEXITNNote:RMake sure that your cellular phone is set toconnect to this product automatically. Refer toyour cellular phone’s operating instructions.RMake sure you cancel your cellular phone’scurrent pairing if you want to pair it to the otherline (page 16).RThe default setting for the app alert feature is“On”, so when you pair your cellular phone tothe base unit, this feature may be activated(page 53). (This depends on the version andtype of cellular phone you are using.)Unpairing a cellular phoneYou can cancel the pairing of a cellular phone thatis stored in the base unit.Program this setting using either the base unit orone of the handsets.Handset / Base unit1For CELL 1: MMENUN#6111For CELL 2: MMENUN#61122MbN: “Yes” a MSELECTNRWhen the cellular phone is unpaired, theCELL indicator is turned off.3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITN16 For assistance, please visit www.panasonic.com/supportLink to CellTGF38x(en)_1008_ver002.pdf 16 2014/10/08 17:43:12
Link to cell settingsSelecting which unit receives cellularcallsYou can select which unit rings and receives callsfor a cellular line. When “All” is selected, allhandsets and the base unit ring.Program this setting using either the base unit orone of the handsets.Handset / Base unit1For CELL 1: MMENUN#6271For CELL 2: MMENUN#62722MbN: Select the desired handset or “All”. aMSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote:RWhen you select a specific handset to receivecalls for a cellular line:– other handsets cannot answer the calls.– the base unit can answer the calls eventhough it does not ring. However, you canmake the base unit ring by adjusting the baseunit ringer volume (page 39).RWhen you change to “All” from other setting,the base unit ringer volume also returns to thelowest level even if the ringer volume waschanged.RThe units selected with this setting have the textmessage alert feature (page 53) applied tothem.Ring as cell modeOnce this feature is turned on, the handset andbase unit ring using the same ringer tone as yourcellular phone.The following settings are available:–“Off”: Turn this feature off to use the ringertones of the handset and base unit. Callerinformation is announced depending on theTalking Caller ID setting (page 41).–“On (with Talking CID)” (default): Thehandset and base unit use your cellular phone’sringer tone. Caller information is announcedeven if the Talking Caller ID is turned off.–“On (without Talking CID)”: Thehandset and base unit use your cellular phone’sringer tone. Caller information is not announcedeven if the Talking Caller ID is turned on.Program this setting using either the base unit orone of the handsets.Important:RTo use this feature, your cellular phone mustsupport Bluetooth in-band ringtone. Refer toyour cellular phone’s operating instructions.Handset / Base unit1For CELL 1: MMENUN#6141For CELL 2: MMENUN#61422MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote:RThe units use the preset ringer tones(page 41) instead of your cellular phone’sringer tone when a cellular call is being receivedif:– your cellular phone is in silent mode(depending on your cellular phone).– the base unit is in use.– 2 handsets are sharing a landline call.RIf your cellular phone is in silent mode with “On(with Talking CID)” set, the unitannounces caller information even when TalkingCaller ID is turned off (page 41).To use the handset ringer tone instead of yourcellular phone’s ringer toneSelect “Off” in step 2, “Ring as cell mode”,page 17.To change the handset ringer tone for a cellularline, see page 39.Auto connection to the Bluetoothdevices (cellular phones or headset)After pairing, your Bluetooth devices areconnected to the base unit. If you move theBluetooth devices out of base unit range, theBluetooth devices are disconnected from the baseunit. This feature allows the base unit to try toreconnect the Bluetooth devices at regularintervals when it returns within base unit range.For assistance, please visit www.panasonic.com/support 17Link to CellTGF38x(en)_1008_ver002.pdf 17 2014/10/08 17:43:12
You can set the interval. The default setting is “1min”.Program this setting using either the base unit orone of the handsets.Important:RWhen 3 Bluetooth devices (2 cellular phonesand 1 headset) are paired to the base unit, only2 Bluetooth devices can be used with the unit atthe same time, and the base unit loses itsconnection from other Bluetooth devices. Toautomatically resume the connection toBluetooth devices, leave the auto connection on.RSome cellular phones lose connection afterusage, please check the specifications of yourcellular phone for more details.Handset / Base unit1MMENUN#6322MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote:RSome cellular phones may ask you if you acceptthe connection requirement from the base unit.In that case, select “Off” in step 2. Check thespecifications of your cellular phone.Connecting/disconnecting the cellular phonemanuallyIf you will not be using the paired cellular phone’slink to cell feature temporarily (for example, you donot want the unit to ring when your cellular linereceives a call), you can disconnect your cellularphone from the base unit. If you want to use itagain, reconnect the cellular phone to the baseunit.Program this setting using either the base unit orone of the handsets.Note:RAfter you disconnect a paired cellular phonefrom the base unit manually, it will automaticallybe connected to the base unit in 30 minutes. Ifyou do not use the link to cell feature anymore,unpair the cellular phone (page 17).RA disconnected cellular phone is not unpairedfrom the base unit, so pairing it to the base unitagain is unnecessary.Handset / Base unit1To connect/disconnect:For CELL 1: MMENUN#6251For CELL 2: MMENUN#6252RA long beep sounds.2Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNCellular line only mode (If you do notuse the landline)If you do not use the landline, we recommendsetting the unit to the cellular line only mode.The default setting is “Off”Program this setting using either the base unit orone of the handsets.Important:RIf you turn on the “Cell line only mode”,disconnect the telephone line cord from thebase unit. Otherwise the “Cell line onlymode” cannot be activated.Handset / Base unit1MMENUN#1572To turn on:MbN: “On” a MSELECTN a MbN: “Yes” a MSELECTNTo turn off:MbN: “Off” a MSELECTNNote:ROnce you set this mode, you can use thefollowing buttons to make cellular calls:– for the handset, press MN or MZN instead ofMCELLN (page 20).– for the base unit, press MZN instead of the linebutton (MCELL 1N or MCELL 2N) set for thecellular line selection (page 19, 24).ROnce you set this mode, the following featurescannot be used:– Landline features (page 44)– Answering system (page 57)Messages cannot be received.– Voicemail features (page 64)RAfter this mode is turned on or off, the base unitreboots.– Bluetooth connections from cellular phones orheadset are disconnected. If the autoconnection is turned on (page 17), the cellularphones are reconnected.18 For assistance, please visit www.panasonic.com/supportLink to CellTGF38x(en)_1008_ver002.pdf 18 2014/10/08 17:43:12
– will be displayed on the handsetmomentarily. The handset can be used once is displayed.When you use the landline againBefore connecting the telephone line to the baseunit, select “Off” in step 2, “Cellular line onlymode (If you do not use the landline)”, page 18.Cellular line selectionThis feature determines which cellular line isselected to make cellular calls when:– you press MCELLN on the handset.– you press MN or MZN on the handset while thecellular line only mode is turned on.– you lift the corded handset or press MZN on thebase unit while the cellular line only mode isturned on.The following settings are available:–“Manual” (default): You can select the desiredcellular line when making a call.–“Cellphone 1”*1: CELL 1 is selected.–“Cellphone 2”*1: CELL 2 is selected.Handset / Base unit1MMENUN#6342MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITN*1 After the Bluetooth device is paired, the devicename is displayed.Storing your area code (for dialingonly a 7-digit phone number to makea local call)You need to add your area code when makingcellular calls to a phone number in your area.Once you store your area code, it is automaticallyadded to the beginning of the 7-digit phonenumber when making cellular calls.Program this setting using either the base unit orone of the handsets.Handset / Base unit1MMENUN#6332Enter the 3-digit area code.RTo correct a digit, press MCLEARN.3MSAVEN4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNChanging the Bluetooth PIN(Personal Identification Number)The PIN is used to pair cellular phones to the baseunit. The default PIN is “0000”. To preventunauthorized access to this product, werecommend that you change the PIN, and keep itconfidential.Program this setting using either the base unit orone of the handsets.Important:RPlease make note of your new PIN. The unitdoes not reveal the PIN to you. If you forgetyour PIN, see page 74.Handset / Base unit1MMENUN#619RIf the unit prompts you to enter the old PIN(when the default has been changed), enterthe current 4-digit PIN.2Enter the new 4-digit PIN. a MOKN3Enter the new 4-digit PIN again. a MSAVEN4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNFor assistance, please visit www.panasonic.com/support 19Link to CellTGF38x(en)_1008_ver002.pdf 19 2014/10/08 17:43:12
Making cellular callsImportant:RThe unit can be used to talk on 2 lines at thesame time (for example, 2 cellular lines, or thelandline and 1 cellular line).ROnly 2 Bluetooth devices can be used with theunit at the same time (for example, 2 cellularlines, or the headset and 1 cellular line).RBefore making calls, confirm that thecorresponding CELL indicator on the base unitlights up (page 14).1Lift the handset and dial the phone number.RTo correct a digit, press MCLEARN.2MCELLNRThe unit starts dialing when:– only 1 cellular phone is paired.– a specific line is set to make cellular calls(page 19).Go to step 4.3MbN: Select the desired cellular phone. aMSELECTN4When you finish talking, press MOFFN or placethe handset on the charger.Note:RTo switch to the speaker, press MZN.To switch back to the receiver, press MZN/MN.Adjusting the receiver or speaker volumePress MDN or MCN repeatedly while talking.Note:RThe receiver or speaker volume you set is keptfor each line (landline and cellular lines).Making a cellular call using the redial listThe last 5 phone numbers dialed are stored in theredial list (each 48 digits max.).1MEN REDIAL2MbN: Select the desired phone number.3MCELLNRThe unit starts dialing when:– only 1 cellular phone is paired.– a specific line is set to make cellular calls(page 19).4MbN: Select the desired cellular phone. aMSELECTNErasing a number in the redial listnWhen a cellular phone is paired:1MEN REDIAL2MbN: Select the desired phone number. aMMENUN3MbN: “Erase” a MSELECTN4MbN: “Yes” a MSELECTN5MOFFNnWhen a cellular phone is not paired:1MEN REDIAL2MbN: Select the desired phone number. aMERASEN3MbN: “Yes” a MSELECTN4MOFFNMaking landline calls1Lift the handset and dial the phone number.RTo correct a digit, press MCLEARN.2MN3When you finish talking, press MOFFN or placethe handset on the charger.Using the speakerphone1Dial the phone number and press MZN.2When you finish talking, press MOFFN.Note:RTo switch back to the receiver, press MZN/MN.Making a call using the redial listThe last 5 phone numbers dialed are stored in theredial list (each 48 digits max.).1MEN REDIAL2MbN: Select the desired phone number.3MNPause (for PBX/long distance service users)A pause is sometimes required when making callsusing a PBX or long distance service. Whenstoring a calling card access number and/or PIN inthe phonebook, a pause is also needed(page 34).Example: If you need to dial the line accessnumber “9” when making outside calls with a PBX:20 For assistance, please visit www.panasonic.com/supportMaking/Answering Calls Using the HandsetTGF38x(en)_1008_ver002.pdf 20 2014/10/08 17:43:13
19 a MDN (Pause)2Dial the phone number. a MNNote:RA 3.5 second pause is inserted each time MDN(Pause) is pressed.Answering calls1Lift the handset and press MN or MZN whenthe unit rings.RTo answer a cellular call, you can also pressMCELLN.2When you finish talking, press MOFFN or placethe handset on the charger.Any key answer: You can answer the call bypressing any dial key.Auto talk: You can answer calls simply by liftingthe handset (page 42).Temporary ringer off: You can turn the ringer offtemporarily by pressing MN.Adjusting the handset ringer volumePress MDN or MCN repeatedly to select the desiredvolume while ringing.Useful features during a callHold1Press MMENUN during an outside call.2MbN: “Hold” a MSELECTN3To release hold on the cellular line:Press MCELLN.RAnother handset user can take the call:MCELLN*1 a MbN : Select the correspondingcellular phone. a MSELECTN*1 The call is taken when:– only 1 cellular phone is paired.– a specific line is set to make cellularcalls (page 19).RThe base unit user can take the call bypressing MCELL 1N or MCELL 2N. a Lift thecorded handset.To release hold on the landline:Press MN.RAnother handset user can take the call bypressing MN.RThe base unit user can take the call bypressing MZN a Lift the corded handset.Note:RAfter holding for 10 minutes, the call isdisconnected.Mute1Press MMUTEN during a call.2To return to the call, press MMUTEN.Note:R MMUTEN is a soft key visible on the displayduring a call.Flash for landline callsMFLASHN allows you to use the special features ofyour host PBX such as transferring an extensioncall, or accessing optional telephone services.Note:RTo change the flash time, see page 43.For call waiting or Call Waiting CallerID service usersTo use call waiting or Call Waiting Caller ID, youmust first subscribe with your landline phoneservice provider.This feature allows you to receive calls while youare already talking on the phone. If you receive acall while on the phone, you will hear a call waitingtone.If you subscribe to both Caller ID and CallWaiting with Caller ID services, the 2nd caller’sinformation is displayed after you hear the callwaiting tone on the handset.1Press MCALL WAITN to answer the 2nd call.2To switch between calls, press MCALL WAITN.Note:RPlease contact your landline phone serviceprovider for details and availability of this servicein your area.Temporary tone dialing for landlinecalls (for rotary/pulse service users)Press * (TONE) before entering access numberswhich require tone dialing.For assistance, please visit www.panasonic.com/support 21Making/Answering Calls Using the HandsetTGF38x(en)_1008_ver002.pdf 21 2014/10/08 17:43:13
Handset clarity boosterThis feature can improve sound clarity when thehandset is used in an area where there may beinterference. During an outside call, this feature isturned on automatically when necessary.RWhen this feature is turned on, isdisplayed. However, during a cellular call, is not displayed even though the feature isactivated.Handset noise reductionThis feature allows you to hear the voice of theperson you are talking to clearly, by reducing thesurrounding noise coming from the other party’stelephone.1Press MMENUN while talking.2MbN: “Noise reduction on” or “Noisereduction off” a MOKNNote:RThe setting you made is kept for each line(landline and cellular lines).The default settings are as follows:– for landline: “Off”– for cellular lines: “On”.RDepending on the environment where thishandset is being used, this feature may not beeffective.RThis feature is not available using thespeakerphone.Handset equalizerThis feature clarifies the voice of the person youare talking to, producing a more natural-soundingvoice that is easier to hear and understand.1Press MMENUN while talking.2MbN: “Equalizer” a MSELECTN3MbN: Select the desired setting.4Press MOKN to exit.Note:RThe setting you made is kept for each line(landline and cellular lines).RDepending on the condition and quality of yourtelephone line, this feature may emphasizeexisting line noise. If it becomes difficult to hear,turn this feature off.RThis feature is not available while using thespeakerphone.RWhen both the “Equalizer” setting and noisereduction are activated, is shown on thedisplay.Call shareYou can join an existing outside call.nWhile another unit is on a cellular call:1To join the conversation, press MCELLN.RYou can join the conversation when:– only 1 cellular phone is paired.– a specific line is set to make cellularcalls (page 19).2MbN: Select the corresponding cellularphone. a MSELECTNnWhile another unit is on a landline call:To join the conversation, press M N.Note:RA maximum of 3 parties (including 1 outsideparty) can join a conversation. (3-wayconference)RTo prevent other users from joining yourconversations with outside callers, turn callsharing mode off (page 43).Transferring calls, conference callsOutside calls can be transferred or a conferencecall with an outside party can be made between 2handsets.1During an outside call, press MMENUN.2MbN: “Intercom” a MSELECTN3MbN: Select the desired unit. a MSELECTN4Wait for the paged party to answer.RIf the paged party does not answer, pressMN to return to the outside call.5To complete the transfer:Press MOFFN.To establish a conference call:MMENUN a MbN: “Conference” aMSELECTNRTo leave the conference, press MOFFN. Theother 2 parties can continue theconversation.RTo put the outside call on hold: MMENUN aMbN: “Hold” a MSELECTN22 For assistance, please visit www.panasonic.com/supportMaking/Answering Calls Using the HandsetTGF38x(en)_1008_ver002.pdf 22 2014/10/08 17:43:13
To resume the conference: MMENUN aMbN: “Conference” a MSELECTNRTo cancel the conference: MMENUN a MbN:“Stop conference” a MSELECTNYou can continue the conversation with theoutside caller.Transferring a cellular call betweenthe handset and a cellular phoneTransferring a cellular call from the handset toa cellular phone1Press MMENUN during a cellular call.2MbN: “Transfer to cell” a MSELECTNRThe cellular call is transferred to the cellularphone.Note:RDepending on your cellular phone type, youmay need to set the cellular phone to be readyto talk before transferring. For example, if yourcellular phone has a top cover, open itbeforehand.Transferring a cellular call from a cellularphone to the handsetDuring a conversation using a cellular phone, thecall cannot be transferred to the handset by thecellular phone. Perform the following with thehandset.1During a conversation using a cellular phone,press MCELLN.RThe call is transferred to the handset when:– only 1 cellular phone is paired.– a specific line is set to make cellular calls(page 19).2MbN: Select the corresponding cellular phone.a MSELECTNRThe call is transferred to the handset.Answering a 2nd callIf you receive a call while talking on the phone, theinterrupt tone sounds (page 41) and the 2ndcaller’s information is displayed if you subscribe toCaller ID service (page 49).Answering a 2nd call during a landline call1Press MMENUN during a landline call.2MbN: “Hold” a MSELECTN3To answer the 2nd call:Press MCELLN while the 2nd call is beingreceived.4To hang up the 2nd call and return to the 1stcall (landline call), press MOFFN, then pressMN.Answering a 2nd call during a cellular call1Press MMENUN during a cellular call.2MbN: “Hold” a MSELECTN3To answer the 2nd call:Press MN or MCELLN while the 2nd call isbeing received.4To hang up the 2nd call and return to the 1stcall (cellular call), press MOFFN, then pressMCELLN.*1*1 If you press MCELLN and the selection list isdisplayed, select the desired cellular line andpress MSELECTN.For assistance, please visit www.panasonic.com/support 23Making/Answering Calls Using the HandsetTGF38x(en)_1008_ver002.pdf 23 2014/10/08 17:43:13
Making cellular calls1Dial the phone number.RTo correct a digit, press MCLEARN.2Press MCELL 1N or MCELL 2N.3Lift the corded handset.4When you finish talking, place the cordedhandset on the cradle.Note:RWhile on a call, you can switch from the baseunit to the cordless handset as follows.The call sharing mode must be on (page 26).A Handset: MCELLN*1 a MbN: Select thedesired cellular phone. a MSELECTN*1 The call is taken when:– only 1 cellular phone is paired.– a specific line is set to make cellular calls(page 19).B Base unit: Place the corded handset on thecradle. When the speakerphone is used, pressMN.RDuring a conversation with the corded handset,you can switch to the speakerphone by pressingM N, then place the corded handset on thecradle.Adjusting the receiver or speaker volumePress MDN or MCN repeatedly while talking.Note:RThe receiver or speaker volume you set is keptfor each line (landline and cellular lines).Making a cellular call using the redial listThe last 10 phone numbers dialed are stored inthe redial list (each 48 digits max.).1MREDIALN2MbN: Select the desired phone number.3Press MCELL 1N or MCELL 2N, then lift thecorded handset.Erasing a number in the redial list1MREDIALN2MbN: Select the desired phone number. aMERASEN3MbN: “Yes” a MSELECTN4MEXITNMaking landline calls1Dial the phone number.RTo correct a digit, press MCLEARN.2Lift the corded handset.3When you finish talking, place the cordedhandset on the cradle.Note:RYou can also dial the phone number after liftingthe corded handset.RWhile on a call, you can switch from the baseunit to the cordless handset as follows.The call sharing mode must be on (page 26).A Handset: Press MN.B Base unit: Place the corded handset on thecradle. When the speakerphone is used, pressMN.Using the speakerphone1During a conversation with the cordedhandset, press M N to turn on thespeakerphone.RYou can place the corded handset on thecradle.RSpeak into the base unit microphone.RSpeak alternately with the other party.2When you finish talking, press MN.Note:RTo switch to the receiver, lift the corded handset.Making a call using the redial listThe last 10 phone numbers dialed are stored inthe redial list (each 48 digits max.).1MREDIALN2MbN: Select the desired phone number.3Lift the corded handset.Pause (for PBX/long distance service users)A pause is sometimes required when making callsusing a PBX or long distance service. Whenstoring a calling card access number and/or PIN inthe phonebook, a pause is also needed(page 34).Example: If you need to dial the line accessnumber “9” when making outside calls with a PBX:19 a MPAUSEN2Dial the phone number.24 For assistance, please visit www.panasonic.com/supportMaking/Answering Calls Using the Base UnitTGF38x(en)_1008_ver002.pdf 24 2014/10/08 17:43:13
3Lift the corded handset.Note:RA 3.5 second pause is inserted each timeMPAUSEN is pressed.Answering calls1Lift the corded handset or press MZN when theunit rings.RYou can also answer the cellular call bypressing MCELL 1N or MCELL 2N.2When you finish talking, place the cordedhandset on the cradle. When thespeakerphone is used, press MZN.Temporary ringer off: You can turn the ringer offtemporarily by pressing MN.Adjusting the base unit ringer volumePress MDN or MCN repeatedly to select the desiredvolume while ringing.RTo turn the ringer off, press and hold MCN untilthe unit beeps.Useful features during a callHold1Press MHOLDN during an outside call.RIf you are using the corded handset, youcan place it on the cradle.2To release hold on the cellular line:Press MCELL 1N or MCELL 2N.RA handset user can take the call: MCELLN*1a MbN: Select the corresponding cellularphone. a MSELECTN*1 The call is taken when:– only 1 cellular phone is paired.– a specific line is set to make cellularcalls (page 19).To release hold on the landline:Press MZN.RA handset user can take the call bypressing M N.Note:RWhile a landline call is on hold, the SP-PHONEindicator flashes.RAfter holding for 10 minutes, the call isdisconnected.Mute1Press MMUTEN during a call.RThe SP-PHONE indicator flashes.2To return to the call, press MMUTEN.Note:R MMUTEN is a soft key visible on the displayduring a call.Flash for landline callsMFLASHN allows you to use the special features ofyour host PBX such as transferring an extensioncall, or accessing optional telephone services.Note:RTo change the flash time, see page 43.For call waiting or Call Waiting CallerID service usersTo use call waiting or Call Waiting Caller ID, youmust first subscribe with your landline phoneservice provider.This feature allows you to receive calls while youare already talking on the phone. If you receive acall while on the phone, you will hear a call waitingtone.If you subscribe to both Caller ID and CallWaiting with Caller ID services, the 2nd caller’sinformation is displayed after you hear the callwaiting tone on the base unit.1Press MCALL WAITN to answer the 2nd call.2To switch between calls, press MCALL WAITN.Note:RPlease contact your landline phone serviceprovider for details and availability of this servicein your area.Temporary tone dialing for landlinecalls (for rotary/pulse service users)Press * (TONE) before entering access numberswhich require tone dialing.For assistance, please visit www.panasonic.com/support 25Making/Answering Calls Using the Base UnitTGF38x(en)_1008_ver002.pdf 25 2014/10/08 17:43:13
Call shareYou can join an existing outside call.To select the line that is being used for the call:– for a cellular line, press MCELL 1N or MCELL 2N,then lift the corded handset.– for the landline, lift the corded handset.Note:RA maximum of 3 parties (including 1 outsideparty) can join a conversation. (3-wayconference)RTo prevent other users from joining yourconversations with outside callers, turn callsharing mode off (page 43).Transferring calls, conference callsOutside calls can be transferred or a conferencecall with an outside party can be made between ahandset and the base unit.1During an outside call, press MINTERCOMN.When 2 or more handsets are registered:MbN: Select the desired unit. a MSELECTNRTo page all handsets, press 0 or wait for afew seconds.2Wait for the paged party to answer.RIf paged party does not answer, pressMINTERCOMN to return to the outside call.3To complete the transfer:Place the corded handset on the cradle.RThe outside call is being routed to thehandset.To establish a conference call:Press MCONFN.RTo leave the conference, place the cordedhandset on the cradle. The other 2 partiescan continue the conversation.RTo put the outside call on hold, pressMHOLDN. To resume the conference, pressMCONFN.Transferring a cellular call betweenthe base unit and a cellular phoneTransferring a cellular call from the base unitto a cellular phoneDuring a cellular call, press and hold MCELL 1N orMCELL 2N, then place the corded handset on thecradle after confirming whether the cellular call istransferred to the cellular phone.Transferring a cellular call from a cellularphone to the base unitDuring a conversation using a cellular phone,press MCELL 1N or MCELL 2N, then lift the cordedhandset.RThe cellular call is transferred to the base unit.Answering a 2nd callIf you receive a call while talking on the phone, theinterrupt tone sounds (page 41) and the 2ndcaller’s information is displayed if you subscribe toCaller ID service (page 49).Answering a 2nd call during a landline call1Press MHOLDN during a landline call.2To answer the 2nd call:Press MCELL 1N or MCELL 2N.3To hang up the 2nd call and return to the 1stcall (landline call), place the corded handseton the cradle, then lift it again. If thespeakerphone is used, press MZN.Answering a 2nd call during a cellular call1Press MHOLDN during a cellular call.2To answer the 2nd call:Place the corded handset on the cradle, thenlift it again. If the speakerphone is used, pressMZN.3To hang up the 2nd call and return to the 1stcall (cellular call), press MCELL 1N or MCELL2N.26 For assistance, please visit www.panasonic.com/supportMaking/Answering Calls Using the Base UnitTGF38x(en)_1008_ver002.pdf 26 2014/10/08 17:43:13
IntercomIntercom calls can be made:– between handsets– between a handset and the base unitNote:RWhen paging unit(s), the paged unit(s) beepsfor 1 minute.RIf you receive an outside call while talking on theintercom, the interrupt tone sounds (page 41).–Handset: To finish intercom, press MOFFN.To answer the call, press MN.–Base unit: To finish intercom, place thecorded handset on the cradle. If thespeakerphone is used, press MN. To answerthe call, lift the corded handset. If thespeakerphone is used, press MZN.Making an intercom callHandset1MMENUN a MbN: “Intercom” a MSELECTN2MbN: Select the desired unit. a MSELECTN3When you finish talking, press MOFFN.Note:RYou can also use the MINTN soft key, ifdisplayed, to make intercom calls.Base unit1Press MINTERCOMN.When 2 or more handsets are registered:MbN: Select the desired unit. a MSELECTNRTo page all handsets, press 0 or wait for afew seconds.RLift the corded handset if needed.2When you finish talking, press MINTERCOMNor place the corded handset on the cradle.Answering an intercom callHandset1Press MN to answer the page.2When you finish talking, press MOFFN.Base unit1Lift the corded handset or press MINTERCOMNto answer the page.2When you finish talking, place the cordedhandset on the cradle or press MINTERCOMN.Turning auto intercom on/offThis feature allows the handset or base unit toanswer intercom calls automatically when it iscalled. You do not need to press MN or MZN.When this feature is set to “On”, the monitoringhandset or base unit for the baby monitor feature(page 47) will also answer baby monitor callsautomatically. The default setting is “Off”.Handset / Base unit1MMENUN#2732MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNFor assistance, please visit www.panasonic.com/support 27IntercomTGF38x(en)_1008_ver002.pdf 27 2014/10/08 17:43:13
Using MCALL BLOCKN buttonThe unit can reject calls from unwanted callers(Caller ID subscribers only) and store them intothe call block list as “Block a singlenumber” by pressing MCALL BLOCKN buttonunder the following situations:– when an outside call is being received– when an incoming call is being recorded into theanswering system– during a conversation with an outside callerHandset / Base unit1Press MCALL BLOCKN under the situationsshown above.2Confirm the call block number and pressMYESN.RThe call block number is stored into the callblock list, “Caller blocked” is displayed,and then, the call is disconnected.Note:RIf the call has no phone number, the call isrejected but it is not stored in the call block list.RThe call block feature is not available:– for the calls during Call Waiting or intercomcall.– when an outside call (or cellular call) is beingreceived during a cellular call (or outside call).RRejected calls are logged in the caller list.Storing unwanted callersThe unit can reject calls by storing the desireditems into the call block list beforehand.–“Block a single number”: The unit rejectscalls from specific phone numbers stored in thecall block list.–“Block range of numbers”: The unitrejects calls that begin with a number stored inthe call block list, such as a toll-free phonenumber prefix or certain area codes.–“Block unknown CID”: You can also set theunit to reject calls that have no phone number.The call block numbers can be stored into the callblock list for “Block a single number” and“Block range of numbers” up to 250 items intotal.Rejecting unwanted callers:When a call is received, the unit rings briefly*1while caller information is being received.If the caller’s phone number matches an entry inthe call block list, the unit emits no sound to thecaller, and disconnects the call.*1 This is called “One ring for blockedcall”. If you do not want this one ring tosound, turn this setting to “Off” (page 29).Storing into “Block a singlenumber”Important:RWe recommend storing 10 digits (including thearea code). If only 7 digits are stored, allnumbers that have the same last 7 digits will beblocked.Adding call blocked numbers from the callerlistHandsetnWhen a cellular phone is paired:1MCN CID2MbN: Select the desired entry to be blocked.RTo edit the number:MSELECT N a Press * (Edit)repeatedly until the phone number isshown in the desired format.3MCALL BLOCKN4MbN: “Yes” a MSELECTN5Edit the phone number if necessary (24digits max.).6MSAVEN a MOFFNnWhen a cellular phone is not paired:1MCN CID2MbN: Select the desired entry to be blocked.RTo edit the number:MMENUN a MbN: “Edit” a MSELECTNa Press MEDITN repeatedly until thephone number is shown in the desiredformat.3MCALL BLOCKN4MbN: “Yes” a MSELECTN5Edit the phone number if necessary (24digits max.).6MSAVEN a MOFFN28 For assistance, please visit www.panasonic.com/supportCall blockTGF38x(en)_1008_ver002.pdf 28 2014/10/08 17:43:13
Base unit1MCIDN2MbN: Select the entry to be blocked.RTo edit the number: Press MEDITNrepeatedly until the phone number is shownin the 10-digit format.3MCALL BLOCKN4MbN: “Yes” a MSELECTN5Edit the phone number if necessary (24 digitsmax.).6MSAVEN a MEXITNAdding call blocked numbers manuallyHandset1MCALL BLOCKN2Enter the phone number (24 digits max.).3MSAVEN a MOFFNBase unit1MCALL BLOCKN2Enter the phone number (24 digits max.).3MSAVEN a MEXITNStoring into “Block range ofnumbers”Handset1MMENUN#2172MbN: “Block range of numbers” aMSELECTN3MMENUN a MbN: “Add” a MSELECTN4Enter the desired number (2-8 digits).5MSAVEN a MOFFNBase unit1MMENUN#2172MbN: “Block range of numbers” aMSELECTN3MADDN4Enter the desired number (2-8 digits).5MSAVEN a MEXITNSetting “Block unknown CID”You can reject calls when no phone number isprovided, such as private callers or out of areacalls.Handset / Base unit1MMENUN#2402MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNSetting “One ring for blockedcall”If you do not want the unit to sound one ring for acall from the stored number in the call block list,turn this setting to “Off”. The default setting is“On”.Handset / Base unit1MMENUN#1732MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNViewing/editing/erasing call blocknumbersHandset1MMENUN#2172MbN: “Block a single number” or “Blockrange of numbers” a MSELECTN3MbN: Select the desired entry.RAfter viewing, press MOFFN to exit.4To edit a number:MEDITN a Edit the number. a MSAVEN aMOFFNTo erase a number:MERASEN a MbN: “Yes” a MSELECTN aMOFFNBase unit1MMENUN#217For assistance, please visit www.panasonic.com/support 29Call blockTGF38x(en)_1008_ver002.pdf 29 2014/10/08 17:43:13
2MbN: “Block a single number” or “Blockrange of numbers” a MSELECTN3MbN: Select the desired entry.RAfter viewing, press MEXITN to exit.4To edit a number:MEDITN a Edit the number. a MSAVEN aMEXITNTo erase a number:MERASEN a MbN: “Yes” a MSELECTN aMEXITNNote:RWhen editing, press the desired dial key to add,MCLEARN to erase.Erasing all call block numbersHandset / Base unit1MMENUN#2172MbN: “Block a single number” or “Blockrange of numbers” a MSELECTN3Proceed with the operation for your unit.Handset: MERASENBase unit: MERASEN4MbN: “Yes” a MSELECTN5MbN: “Yes” a MSELECTN6Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITN30 For assistance, please visit www.panasonic.com/supportCall blockTGF38x(en)_1008_ver002.pdf 30 2014/10/08 17:43:13
PhonebookYou can add 3,000 names (16 characters max.)and phone numbers (24 digits max.) to thephonebook, and assign each phonebook entry tothe desired group (page 32). The followinggroups are available:– Group 1: “Home”*1 (default)– Group 2: “Cell 1”*1– Group 3: “Cell 2”*1– Group 4-9: You can change the group name foreach group.*1 For groups 1-3, the group names cannot bechanged.Important:RAll entries can be shared by the base unit andany registered handset.RYou can copy phonebook entries from aBluetooth cellular phone to the unit’s phonebook(page 52).Adding phonebook entriesHandset / Base unit1Proceed with the operation for your unit.Handset: MFN a MMENUNBase unit: M N a MMENUN2MbN: “Add new entry” a MSELECTN3Enter the party’s name. a MOKN4Enter the party’s phone number. a MOKN5MbN: Select the desired group. a MSELECTN2 times6Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote for base unit:RYou can also add entries as follows:Press MN. a MADDN a Go to step 3.Character table for entering namesWhile entering characters, you can switchbetween uppercase and lowercase by pressing *(A®a).Key Character1& ’ ( ) H, – . / 1Key Character2A B C 2a b c 23D E F 3d e f 34G H I 4g h i 45J K L 5j k l 56M N O 6m n o 67P Q R S 7p q r s 78T U V 8t u v 89W X Y Z 9w x y z 900##RTo enter another character that is located on thesame dial key:Handset: Press MEN to move the cursor to thenext space.Base unit: Press M N to move the cursor tothe next space.RIf you do not press any dial key within 2seconds after entering a character, thecharacter is fixed and the cursor moves to thenext space.R in the above table represents a single space.Erasing the character or numberHandset: Press MFN or MEN. a MCLEARNBase unit: Press MN or M N. a MCLEARNRPress and hold MCLEARN to erase all charactersor numbers.Storing a redial list number to the phonebookPhone numbers of up to 24 digits can be stored inthe phonebook.HandsetnWhen a cellular phone is paired:1MEN REDIALFor assistance, please visit www.panasonic.com/support 31PhonebookTGF38x(en)_1008_ver002.pdf 31 2014/10/08 17:43:13
2MbN: Select the desired phone number. aMMENUN3MbN: “Save” a MSELECTN4To store the name, continue from step 3,“Editing entries”, page 33.nWhen a cellular phone is not paired:1MEN REDIAL2MbN: Select the desired phone number. aMSAVEN3To store the name, continue from step 3,“Editing entries”, page 33.Base unit1MREDIALN2MbN: Select the desired phone number. aMSAVEN3To store the name, continue from step 3,“Editing entries”, page 33.Storing caller information to the phonebookHandsetnWhen a cellular phone is paired:1MCN CID2MbN: Select the desired entry. a MSELECTNRTo edit the number, press * (Edit)repeatedly until the phone number isshown in the desired format.3MSAVEN4MbN: “Phonebook” a MSELECTN5Continue from step 3, “Editing entries”,page 33.nWhen a cellular phone is not paired:1MCN CID2MbN: Select the desired entry.RTo edit the number: MMENUN a MbN:“Edit” a MSELECTNPress MEDITN repeatedly until the phonenumber is shown in the desired format.And then, press MSAVEN. Go to step 5.3MMENUN4MbN: “Save CID” a MSELECTN5MbN: “Phonebook” a MSELECTN6Continue from step 3, “Editing entries”,page 33.Base unit1MCIDN2MbN: Select the desired entry.RTo edit the number, press MEDITNrepeatedly until the phone number is shownin the desired format.3MSAVEN4MbN: “Phonebook” a MSELECTN5Continue from step 3, “Editing entries”,page 33.GroupsGroups can help you find entries in the phonebookquickly and easily. You can change the groupname for groups 4-9 (“Friends”, “Family”, etc.). Byassigning different ringer tones for different groupsof callers, you can identify who is calling (ringerID), if you have subscribed to Caller ID service.Changing group names/setting ringer IDHandset / Base unit1Proceed with the operation for your unit.Handset: MFN a MMENUNBase unit: M N a MMENUN2MbN: “Group” a MSELECTN3MbN: Select the desired group. a MSELECTNRIf you selected “Home”, “Cell 1”, or“Cell 2”, go to step 5.4To change group namesMbN: “Group name” a MSELECTN a Editthe name (10 characters max.). a MSAVEN5To set group ringer toneMbN: Select the current setting of the groupringer tone. a MSELECTN a MbN: Select thedesired ringer tone. a MSAVEN6Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNFinding and calling from aphonebook entryOnce you have found the desired entry using oneof the following 4 methods, make a call with yourunit.n Using a cellular line:32 For assistance, please visit www.panasonic.com/supportPhonebookTGF38x(en)_1008_ver002.pdf 32 2014/10/08 17:43:13
Handset1MCELLNRThe unit starts dialing when:– only 1 cellular phone is paired.– a specific line is set to make cellular calls(page 19).2MbN: Select the desired cellular phone. aMSELECTNBase unitPress MCELL 1N or MCELL 2N. a Lift the cordedhandset.n Using a landline:HandsetMNBase unitLift the corded handset.Scrolling through all entriesHandset / Base unit1Proceed with the operation for your unit.Handset: MFN Base unit: M N2MbN: Select the desired entry.Searching by first characterHandset / Base unit1Proceed with the operation for your unit.Handset: MFN Base unit: M N2Press the dial key (0 – 9 or #) whichcontains the character you are searching for(page 31).3MbN: Scroll through the phonebook ifnecessary.Searching by queryYou can narrow down the search to enter the firstcharacters of a name.Handset / Base unit1Proceed with the operation for your unit.Handset: MFN a *Base unit: M N a *2To search for the name, enter the firstcharacters (up to 4) in uppercase (page 31).3MOKN4MbN: Scroll through the phonebook ifnecessary.Searching by groupHandset / Base unit1Proceed with the operation for your unit.Handset: MFN Base unit: M N2MGROUPN3MbN: Select the group you want to search. aMSELECTNRIf you select “All groups”, the unit endsthe group search.4MbN: Select the desired entry.Editing entriesHandset1Find the desired entry (page 32).2MMENUN a MbN: “Edit” a MSELECTN3Edit the name if necessary. a MOKN4Edit the phone number if necessary. a MOKN5MbN: Select the desired group (page 32). aMSELECTN 2 times6MOFFNBase unit1Find the desired entry (page 32).2MEDITN3Edit the name if necessary. a MOKN4Edit the phone number if necessary. a MOKN5MbN: Select the desired group (page 32). aMSELECTN 2 times6MEXITNErasing entriesErasing an entryHandset1Find the desired entry (page 32).2MMENUN a MbN: “Erase” a MSELECTN3MbN: “Yes” a MSELECTN4MOFFNFor assistance, please visit www.panasonic.com/support 33PhonebookTGF38x(en)_1008_ver002.pdf 33 2014/10/08 17:43:13
Base unit1Find the desired entry (page 32).2MERASEN a MbN: “Yes” a MSELECTN3MEXITNErasing all entriesHandset / Base unit1Proceed with the operation for your unit.Handset: MFN a MMENUNBase unit: M N a MMENUN2MbN: “Erase all” a MSELECTN3MbN: Select the desired group. a MSELECTN4MbN: “Yes” a MSELECTN5MbN: “Yes” a MSELECTN6Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNChain dialThis feature allows you to dial phone numbers inthe phonebook while you are on a call. Thisfeature can be used, for example, to dial a callingcard access number or bank account PIN that youhave stored in the phonebook, without having todial manually.Handset / Base unit1Proceed with the operation for your unit.During an outside call:Handset: MFN Base unit: M N2MbN: Select the desired entry.3Press MCALLN to dial the number.Note:RWhen storing a calling card access number andyour PIN in the phonebook as one phonebookentry, press MDN (Pause) on the handset orMPAUSEN on the base unit to add pauses afterthe number and PIN as necessary (page 20, 24).RIf you have rotary/pulse service, you need topress * (TONE) before pressing MFN onthe handset or M N on the base unit in step 1to change the dialing mode temporarily to tone.When adding entries to the phonebook, werecommend adding * (TONE) to the beginningof phone numbers you wish to chain dial(page 31).Speed dialYou can store phone numbers to the base unit andhandset separately:– Handset: up to 9 entries.– Base unit: up to 9 entries.Adding phone numbers to speed dialkeysHandsetYou can assign 1 phone number to each of thedial keys (1 to 9).nBy entering phone numbers:1Press and hold the desired speed dial key(1 to 9). a MADDN2MbN: “Manual” a MSELECTN3Enter the party’s name (16 charactersmax.). a MOKN4Enter the party’s phone number (24 digitsmax.). a MOKN5MSELECTN a MOFFNnFrom the phonebook:1Press and hold the desired speed dial key(1 to 9). a MADDN2MbN: “Phonebook” a MSELECTN3MbN: Select the desired entry.4MSAVEN a MOFFNBase unitnBy entering phone numbers:1MSPEED DIALN2MbN: Select the desired speed dial key. aMEDITN3Enter the party’s name (16 charactersmax.). a MOKN4Enter the party’s phone number (24 digitsmax.). a MOKN5MSELECTN a MEXITNnFrom the phonebook:1MSPEED DIALN2MbN: Select the desired speed dial key. aMN3MbN: Select the desired entry.34 For assistance, please visit www.panasonic.com/supportPhonebookTGF38x(en)_1008_ver002.pdf 34 2014/10/08 17:43:14
4MSAVEN a MEXITNNote for handset and base unit:RIf you edit a phonebook entry which is assignedto a speed dial key, the edited entry does nottransfer to the speed dial key.Note for base unit:RYou can also select the desired entry as follows:– Press and hold the desired speed dial key (1to 9).– Press MSPEED DIALN and then enter thedesired speed dial key (1 to 9).Editing an entryHandset1Press and hold the desired speed dial key (1to 9). a MMENUN2MbN: “Edit” a MSELECTN3Edit the name if necessary. a MOKN4Edit the phone number if necessary. a MOKN5MSELECTN a MOFFNBase unit1MSPEED DIALN2MbN: Select the desired entry. a MDETAILN3MEDITN4Edit the name if necessary. a MOKN5Edit the phone number if necessary. a MOKN6MSELECTN a MEXITNErasing an entryHandset1Press and hold the desired speed dial key (1to 9). a MMENUN2MbN: “Erase” a MSELECTN3MbN: “Yes” a MSELECTN4MOFFNBase unit1MSPEED DIALN2MbN: Select the desired entry. a MDETAILN3MERASEN4MbN: “Yes” a MSELECTN5MEXITNViewing an entry/Making a callHandsetnUsing a cellular line:1Press and hold the desired speed dial key(1 to 9).2MCELLNRThe unit starts dialing when:– only 1 cellular phone is paired.– a specific line is set to make cellularcalls (page 19).3MbN: Select the desired cellular phone. aMSELECTNnUsing a landline:1Press and hold the desired speed dial key(1 to 9).2Press MN.Base unitnUsing a cellular line:1MSPEED DIALN2MbN: Select the desired entry.3Press MCELL 1N or MCELL 2N.RThe speakerphone turns on.RYou can also use the corded handset bylifting it up.nUsing a landline:1MSPEED DIALN2MbN: Select the desired entry.3Lift the corded handset.One-touch dial buttonsYou can store phone numbers or extensionnumbers to the base unit’s one-touch dial buttons(1 to 3).– phone numbers for outside calls– extension numbers for handsetsNote:RYou can transfer a call to a handset. While youare on an outside call, press the one-touch dialbutton with an extension number stored. Theline is put on hold and the base unit pages thehandset. After the handset answers the page,For assistance, please visit www.panasonic.com/support 35PhonebookTGF38x(en)_1008_ver002.pdf 35 2014/10/08 17:43:14
press MZN or place the corded handset on thecradle to complete the transfer.Adding phone numbers for outsidecallsBase unitnBy entering phone numbers:1Press and hold the desired one-touch dialbutton (1 to 3). a MEDITN2Enter the party’s name (16 charactersmax.). a MOKN3Enter the party’s phone number (24 digitsmax.). a MOKN4MSELECTN a MEXITNnFrom the phonebook:1Press and hold the desired one-touch dialbutton (1 to 3).2MN3MbN: Select the desired entry.4MSAVEN a MEXITNNote:RIf you edit a phonebook entry which is assignedto a one-touch dial button, the edited entry doesnot transfer to the one-touch dial button.Adding extension numbers forhandsetsBase unit1Press and hold the desired one-touch dialbutton (1 to 3). a MEDITN2Press MINTN.3MbN: Select the desired unit. a MSELECTN 2times a MEXITNEditing an entryBase unit1Press and hold the desired one-touch dialbutton (1 to 3).2MEDITN3Edit the name if necessary. a MOKN4Edit the phone number if necessary. a MOKN5MSELECTN a MEXITNErasing an entryBase unit1Press and hold the desired one-touch dialbutton (1 to 3).2MERASEN3MbN: “Yes” a MSELECTN4MEXITNMaking a callBase unitPress the desired one touch dial button (1 to 3).RThe speakerphone turns on.RYou can also use the corded handset by lifting itup.To make a call by selecting the specified lineBase unit1Press MCELL 1N or MCELL 2N.2Press the desired one touch dial button (1 to3).36 For assistance, please visit www.panasonic.com/supportPhonebookTGF38x(en)_1008_ver002.pdf 36 2014/10/08 17:43:14
Menu listTo access the features, there are 2 methods.Handset / Base unitnScrolling through the display menus1MMENUN2Press MCN or MDN to select the desired main menu. a MSELECTN3Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN4Press MCN or MDN to select the desired setting. a MSAVENnUsing the direct command code1MMENUN a Enter the desired code.Example: Press MMENUN#101.2Select the desired setting. a MSAVENNote:RThe unit column shows the unit(s) that can be used to program the item.: Only the handset can program the item.: Only the base unit can program the item./ : Both the handset and base unit can program the item.RTo exit the operation, press MOFFN on the handset or MEXITN on the base unit.RIn the following table, < > indicates the default settings.RIn the following table, indicates the reference page number.RDisplay menu order and sub-menu may vary depending on your model.Display menu tree and direct command code tableMain menu: “Phonebook”Operation Code UnitViewing the phonebook entry. #280 /32Main menu: “Caller list”Operation Code UnitViewing the caller list. #213 /49Main menu:Handset: “Answering device”Base unit: “Answer device”Sub-menu 1 Sub-menu 2 Settings Code UnitPlay new message – – #323 58Play all message – – #324 58Erase allmessage*1– – #325 59For assistance, please visit www.panasonic.com/support 37ProgrammingTGF38x(en)_1008_ver002.pdf 37 2014/10/08 17:43:14
Sub-menu 1 Sub-menu 2 Settings Code UnitGreeting Record greeting*1 –#302 /57Check greeting –#303 /58Pre-recorded*1(Reset to pre-recordedgreeting)–#304 /57New messagealert*1Outgoing call–On/OffOn<Off>#338 /59Outgoing call–Notification to–Outgoing call–Remote codeActivate<Inactivate>Base unit beep On<Off>#339 /59Settings Ring count*1 2-7 rings<4 rings>Toll saver#211 /62Recording time*1 1 min<3 min>Greeting only*2#305 /63Remote code*1 <111>#306 /61Screen call <On>Off#310 /62Answer on*1 – – #327 57Answer off*1 – – #328 57Main menu: “Voicemail access”*3Operation Code UnitListening to voicemail messages. #330 /64Main menu: “Intercom”Operation Code UnitPaging the desired unit. #274 2738 For assistance, please visit www.panasonic.com/supportProgrammingTGF38x(en)_1008_ver002.pdf 38 2014/10/08 17:43:14
Main menu: “Bluetooth”Sub-menu 1 Sub-menu 2 Settings Code UnitLink to cell–1:Add newdevice*4(for CELL 1)–2:Add newdevice*4(for CELL 2)Connect*1/Disconnect*1–#6251*5 /18#6252*6Ringer volume Handset:Off-6 <6>Base unit:Off-6 <1>#6281*5 /21,25#6282*6Ringer tone*7 <Tone 2>*5<Tone 4>*6#6291*5 –#6292*6Select unit toring*1Handset 1-6<All>#6271*5 /17#6272*6Ring as cell(limited)*1<On (with TalkingCID)>On (withoutTalking CID)Off#6141*5 /17#6142*6Alert settings*1–Alert On/Off<On>Off#6101*5 /54#6102*6Alert settings*1–Voice alert<On>Off#6031*5 /54#6032*6Alert settings*1,*8–Alert tone<Tone 1>*5<Tone 2>*6#6041*5 54#6042*6Pair –#6241*5 /16#6242*6Unpair –#6111*5 /16#6112*6Phonebooktransfer– – #618 /52Headset Add new device*4 –#621 /54Connect*1/Disconnect*1–#622 /55Pair –#621 /54Unpair –#612 /55For assistance, please visit www.panasonic.com/support 39ProgrammingTGF38x(en)_1008_ver002.pdf 39 2014/10/08 17:43:14
Sub-menu 1 Sub-menu 2 Settings Code UnitSettings Auto connect*1 <1 min>3 min5 min10 minOff#632 /17Cell area code*1 –#633 /19Cell line onlymode*1On<Off>#157 /18Cell line select–Handset<Manual>Cellphone 1*4Cellphone 2*4#634 19Cell line select–Base unit<Cellphone 1>*4Cellphone 2*4Set PIN*1 <0000>#619 /19Internationalcode*1–#117 /52Country code*1 –#118 /Trunk prefix*1 –#119 /Main menu: “Set date & time”Sub-menu 1 Sub-menu 2 Settings Code UnitDate and time*1 – – #101 15Alarm Alarm1-3 OnceDailyWeekly<Off>#720 44Timeadjustment*1, *9– <Caller ID auto>Manual#226 /–Main menu: “Speed dial”Operation Code UnitViewing the speed dial entry. #261 /3440 For assistance, please visit www.panasonic.com/supportProgrammingTGF38x(en)_1008_ver002.pdf 40 2014/10/08 17:43:14
Main menu: “Settings”Sub-menu 1 Sub-menu 2 Settings Code UnitRing adjustments Ringer volume*3 Off-6 <6> #160 /21,25Ringer tone*3, *7, *10 <Tone 1>#161 –Interrupt tone*11 <On>Off#201 /23,26Silent mode–On/OffOn<Off>#238 /45Silent mode–Start/End<11:00 PM/06:00AM>#237 /45Silent mode–Select groupHomeCell 1Cell 2Group 4-9#241 /45Set date & time Date and time*1 –#101 /15Alarm OnceDailyWeekly<Off>#720 44Timeadjustment*1, *9<Caller ID auto>Manual#226 /–Talking caller ID –Handset:<On>OffBase unit:On<Off>#162 /49Key detectorsetting*12–1:Add newdevice(for Detector1)*13–2:Add newdevice(for Detector2)–3:Add newdevice(for Detector3)–4:Add newdevice(for Detector4)Change name*1 Detector1 #6561 –Detector2*14 #6562*14Detector3*14 #6563*14Detector4*14 #6564*14Registration –#6571 –#6572*14#6573*14#6574*14Deregistration –#6581 –#6582*14#6583*14#6584*14For assistance, please visit www.panasonic.com/support 41ProgrammingTGF38x(en)_1008_ver002.pdf 41 2014/10/08 17:43:14
Sub-menu 1 Sub-menu 2 Settings Code UnitCall block*1 Block a singlenumber–#217 /28Block range ofnumbers–#217 /29Block unknown CID On<Off>#240 /29One ring forblocked call<On>Off#173 /29One-touch dial – – #247 35Speed dial – – #261 /34Record greeting*1 – – #302 /57Voicemail*3 Save VM access#*1(VM: Voicemail)–#331 /64VM tone detect*1 <On>Off#332 /64LCD contrast(Display contrast)–Handset:Level 1-4 <2>Base unit:Level 1-6 <3>#145 /–Handset name – – #104 47Display name –On<Off>#105 48Auto intercom –On<Off>#273 /27Key tone – <On>Off#165 –Caller ID edit(Caller ID number autoedit)– <On>Off#214 /50Auto talk*15 –On<Off>#200 2142 For assistance, please visit www.panasonic.com/supportProgrammingTGF38x(en)_1008_ver002.pdf 42 2014/10/08 17:43:14
Sub-menu 1 Sub-menu 2 Settings Code UnitSet tel line*1, *3 Set dial mode Pulse<Tone>#120 /15Set flash time*16 900 ms<700 ms>600 ms400 ms300 ms250 ms200 ms160 ms110 ms100 ms90 ms80 ms#121 /21Set line mode*17 A<B>#122 /–Call sharing*1 – <On>Off#194 /22,26Registration Register handset –#130 48Deregistration*2 –#131 48Deregistration*2 – – #131 48Battery savingmode–On<Off>#150 11Change language Display <English>Español#110 /14Voice prompt*1 <English>Español#112 /14Main menu: “Customer support”Operation Code UnitDisplaying customer support Web address. #680 /–Main menu: “Baby monitor”Sub-menu 1 Sub-menu 2 Settings Code UnitOn/Off –On<Off>#268 46Sensitivity level – Low<Middle>High#269 47Main menu: “Key detector”*12Sub-menu 1 Sub-menu 2 Settings Code UnitSearch – – #655 –Battery check – –For assistance, please visit www.panasonic.com/support 43ProgrammingTGF38x(en)_1008_ver002.pdf 43 2014/10/08 17:43:14
*1 If you program these settings using one of the units, you do not need to program the same item usinganother unit.*2 This menu is not displayed when scrolling through the display menus. It is only available in directcommand code.*3 When the cellular line only mode is turned on, these menus are not displayed (page 18).*4 After the Bluetooth device is paired, the device name is displayed.*5 For CELL 1*6 For CELL 2*7 The preset melodies in this product (“Tone 3” - “Melody 10”) are used with permission of © 2009Copyrights Vision Inc.*8 The preset melodies in this product (“Tone 1” and “Tone 2”) are used with permission of © 2013Copyrights Vision Inc.*9 This feature allows the unit to automatically adjust the date and time each time caller informationincluding date and time is received.To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (CallerID subscribers only)To use this feature, set the date and time first (page 15).*10 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). Ifyou select a melody, you cannot distinguish lines by their ringers.*11 This tone lets you know when you receive an outside call while you are on another line or anintercom call. If you select “On”, the tone sounds 2 times.*12 This setting is available when you have the key detector (KX-TGA20). Read the installation guide formore information on the key detector.*13 For models with supplied key detectors, the display shows “1:Detector1”.*14 If you register 2 or more key detectors.*15 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up thehandset to answer a call, turn off this feature.*16 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier ifnecessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up thewaiting call.*17 Generally, the line mode setting should not be changed. This setting automatically maintains receivervolume at the proper level depending on the current telephone line condition. Set the line mode to“A” if telephone line condition is not good.AlarmAn alarm sounds at the set time for 1 minute andis repeated 5 times at 5 minute intervals (snoozefunction). A text memo can also be displayed forthe alarm. A total of 3 separate alarm times can beprogrammed for each handset. You can set one of3 different alarm options (once, daily, or weekly)for each alarm time.Important:RMake sure the unit’s date and time setting iscorrect (page 15).Handset1MMENUN#7202Select an alarm by pressing 1 to 3. aMSELECTN3MbN: Select the desired alarm option. aMSELECTN“Off”Turns alarm off. Go to step 10.“Once”An alarm sounds once at theset time.“Daily”An alarm sounds daily at the settime. Go to step 5.“Weekly”Alarm sounds weekly at the settime(s).44 For assistance, please visit www.panasonic.com/supportProgrammingTGF38x(en)_1008_ver002.pdf 44 2014/10/08 17:43:14
4Proceed with the operation according to yourselection in step 3.nOnce:Enter the desired month and date. a MOKNnWeekly:MbN: Select the desired day of the week andpress MSELECTN. a MOKN5Set the desired time.6*: Select “AM” or “PM”. a MOKN7Enter a text memo (10 characters max.). aMOKN8MbN: Select the desired alarm tone. aMSELECTNRWe recommend selecting a different ringertone from the one used for outside calls.9MbN: Select the desired snooze setting. aMSAVEN10 MSELECTN a MOFFNNote:RPress MSTOPN to stop the alarm completely.RWhen the handset is in use, the alarm will notsound until the handset is in standby mode.RPress any dial key or MSNOOZEN to stop thesound but keep the snooze function activated.RIf you want to make an outside call when thesnooze function is activated, please stop thesnooze function before making the call.Silent modeSilent mode allows you to select a period of timeduring which the handset and/or base unit will notring for outside calls. This feature is useful for timeperiods when you do not want to be disturbed, forexample, while sleeping. Silent mode can be setfor each unit.Using the phonebook’s group feature (page 32),you can also select groups of callers whose callsoverride silent mode and ring the unit (Caller IDsubscribers only).Important:RMake sure the unit’s date and time setting iscorrect (page 15).RIf you have set the alarm, the alarm soundseven if the silent mode is turned on.Turning silent mode on/offHandset1MMENUN#2382MbN: Select the desired setting. a MSAVENRIf you select “Off”, press MOFFN to exit.3Enter the desired hour and minute you wish tostart this feature.4*: Select “AM” or “PM”. a MOKN5Enter the desired hour and minute you wish toend this feature.6*: Select “AM” or “PM”.7MSAVEN a MOFFNBase unit1MMENUN#2382MbN: Select the desired setting. a MSAVENRIf you select “Off”, press MEXITN to exit.3Enter the desired hour and minute you wish tostart this feature.4MAM/PMN: Select “AM” or “PM”. a MOKN5Enter the desired hour and minute you wish toend this feature.6MAM/PMN: Select “AM” or “PM”.7MSAVEN a MEXITNChanging the start and end timeHandset / Base unit1MMENUN#2372Continue from step 3 for handset or step 3 forbase unit, “Turning silent mode on/off”,page 45.Selecting groups to bypass silent modeHandset / Base unit1MMENUN#2412Select your desired groups by pressing 1 to9.R“” is displayed next to the selected groupnumbers.RTo cancel a selected group, press the samedial key again. “ ” disappears.3MSAVEN4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNFor assistance, please visit www.panasonic.com/support 45ProgrammingTGF38x(en)_1008_ver002.pdf 45 2014/10/08 17:43:14
Baby monitorThis feature allows you to listen in on a roomwhere another handset is located, allowing you toeasily monitor from different areas of the house orplace. The monitored handset (placed in a baby’sroom, for example) will automatically call themonitoring handset, base unit, or the phonenumber stored when it detects sound.Important:RYou should perform a test run of the babymonitor procedure to ensure that the babymonitor feature is set correctly. For example,test its sensitivity. Check the connection if youare diverting the baby monitor to an outside line.RThis feature should not be used as a substitutefor a medical or caregiver’s supervision. It is thecaregiver’s responsibility to stay close enoughto handle any eventuality.Note:RIf the unit is connected to a PBX system, youcannot set the baby monitor.RDuring the monitoring mode, batteryconsumption is faster than usual. Werecommend leaving the monitored handset oncharger.RThe monitored handset never rings during themonitoring mode. If the base unit is placed nearthe monitored handset, turn off the base unitringer volume not to sound the ringer (page 39,41)Setting the baby monitorPerform the setting operation with the handset tobe monitored (for example, the handset placed ina baby’s room).To monitor with a unitThe internal baby monitor feature is only available:– between handsets– between a handset and the base unitHandset1MMENUN#2682MbN: “On” a MSELECTN3MbN: Select the desired unit’s number tomonitor with. a MSELECTNR“Baby monitor” will be displayed.RThe registered unit’s name/number isdisplayed.Note:RWhen this feature is on, another handset or thebase unit can hear the monitored handset bymaking an intercom call.To monitor from an outside lineIf you store an outside monitoring number, themonitored handset will automatically call thestored number to allow you to monitor when itdetects sound.This feature is only available for landline.HandsetnFrom the phonebook:1MMENUN#2682MbN: “On” a MSELECTN3MbN: Select “Outgoing call” to monitorfrom an outside line. a MEDITN a MADDN4MbN: “Phonebook” a MSELECTN5MbN: Select the phonebook entry. a MOKN2 timesR“Baby monitor” will be displayed.Note:RIf you edit a phonebook entry which is assignedfor monitoring, the edited entry does not transferto the monitor.nBy entering phone numbers:1MMENUN#2682MbN: “On” a MSELECTN3MbN: Select “Outgoing call” to monitorfrom an outside line. a MEDITN a MADDN4MbN: “Manual” a MSELECTN5Enter the desired name. a MOKN6Enter the desired number. a MOKN 2 timesR“Baby monitor” will be displayed.Note:RThe registered name/number is displayed.Turning off the baby monitorThe monitored handset cannot be used while babymonitor is set to “On”.46 For assistance, please visit www.panasonic.com/supportProgrammingTGF38x(en)_1008_ver002.pdf 46 2014/10/08 17:43:14
Handset1Press MMENUN on the handset beingmonitored.2MbN: “On/Off” a MSELECTN3MbN: “Off” a MSELECTN a MOFFNEditing an outside monitoring numberHandset1Press MMENUN on the handset beingmonitored.2MbN: “On/Off” a MSELECTN3MbN: “On” a MSELECTN4MbN: Select the outside line. a MEDITN5MMENUN a MbN: “EDIT” a MSELECTN6Edit the name if necessary. a MOKN7Edit the phone number if necessary. a MOKN2 timesErasing an outside monitoring numberHandset1Press MMENUN on the handset beingmonitored.2MbN: “On/Off” a MSELECTN3MbN: “On” a MSELECTN4MbN: Select the outside line. a MEDITN5MMENUN a MbN: “Erase” a MSELECTN6MbN: “Yes” a MSELECTN a MOFFNBaby monitor sensitivityYou can adjust the sensitivity of the baby monitor.Increase or decrease the sensitivity to adjust thesound level needed to trigger the baby monitorfeature.RThis feature cannot be set during a monitoringcall.Handset1Press MMENUN on the handset beingmonitored.2MbN: “Sensitivity level” a MSELECTN3MbN: Select the desired setting. a MSAVENa MOFFNAnswering the baby monitorHandset / Base unitnWhen monitoring with a unit:Handset: Press MN to answer calls.Base unit: Press MN to answer calls.If you want to respond from the monitoringhandset, press MMUTEN.RThe monitoring handset or base unit willanswer calls automatically when the autointercom feature is set to “On” (page 27).Note:RIf you receive an outside call whencommunicating with the monitored handset,the interrupt tone sounds.– To answer the call with the handset, pressMOFFN, then press MN.– To answer the call with the base unit, pressMN.nWhen monitoring from an outside line:To answer a call, follow the operation for yourphone.If you want to respond from the monitoringhandset or base unit, press #1 using tonedialing.You can turn off the baby monitor feature bypressing #0.Note:RIf 2 minutes passed after the monitoredhandset starts a call, communication betweenthe monitored handset and monitoring phoneline is turned off automatically.Other programmingChanging the handset nameEach handset can be given a customized name(“Bob”, “Kitchen”, etc.). This is useful when youmake intercom calls between handsets. You canalso select whether or not the handset name isdisplayed in standby mode. The default setting is“No”. If you select “Yes” without entering anyhandset name, “Handset 1” to “Handset 6” isdisplayed.For assistance, please visit www.panasonic.com/support 47ProgrammingTGF38x(en)_1008_ver002.pdf 47 2014/10/08 17:43:14
Handset1MMENUN#1042Enter the desired name (max. 10 characters).3MSAVEN4MbN: Select the desired setting. a MSELECTN2 times a MOFFNDisplaying the handset nameYou can select whether or not the handset nameis displayed in standby mode. The default settingis “Off”.Handset1MMENUN#1052MbN: Select the desired setting. a MSAVENa MOFFNRegistering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered to the baseunit.Important:RSee page 4 for information on the availablemodel.Registering a handset to the base unitThe supplied handset and base unit arepre-registered. If for some reason the handset isnot registered to the base unit, re-register thehandset.1Handset:MMENUN#1302Base unit:Press and hold MLOCATORN for about 5seconds.RIf all registered handsets start ringing, pressMLOCATORN again to stop, then repeat thisstep.3Handset:Press MOKN, then wait until a long beepsounds.Deregistering a handsetA handset can cancel its own registration to thebase unit, or other handsets registered to thesame base unit. This allows the handset to end itswireless connection with the system.Handset / Base unit1MMENUN#131RAll handsets registered to the base unit aredisplayed.2MbN: Select the handset you want to cancel.a MSELECTN3MbN: “Yes” a MSELECTN4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITN48 For assistance, please visit www.panasonic.com/supportProgrammingTGF38x(en)_1008_ver002.pdf 48 2014/10/08 17:43:14
Using Caller ID serviceImportant:RThis unit is Caller ID compatible. To use CallerID features, you must subscribe to a Caller IDservice. Contact your landline phone serviceprovider for details.Caller ID featuresHandset / Base unitWhen an outside call is being received, the callerinformation is displayed.Caller information for the last 50 callers is loggedin the caller list from the most recent call to theoldest.RIf the unit cannot receive caller information, thefollowing is displayed:–“Out of area”: The caller dials from anarea which does not provide a Caller IDservice.–“Private caller”: The caller requests notto send caller information.–“Long distance”: The caller makes a longdistance call.RIf the unit is connected to a PBX system, callerinformation may not be properly received.Contact your PBX supplier.Missed callsHandset / Base unitIf a call is not answered, the unit treats it as amissed call. The display shows “Missed call”.Note:REven when there are unviewed missed calls,“Missed call” disappears from the standbydisplay if the following operation is performed byone of the units:– A handset is replaced on the charger.– Pressing MOFFN on a handset.– Pressing MEXITN on the base unit.Phonebook name displayWhen caller information is received and it matchesa phone number stored in the phonebook, thestored name in the phonebook is displayed andlogged in the caller list.Talking Caller IDHandset / Base unitThis feature lets you know who is calling withoutlooking at the display.To use this feature, you must:– subscribe to a Caller ID service of your landlinephone service provider.– turn this feature on (page 41).When caller information is received, the handsetsand/or base unit announce the caller’s name orphone number received from your landline phoneservice provider following every ring.The unit announces in English only.RName pronunciation may vary. This feature maynot pronounce all names correctly.RCaller ID service has a limit of how manycharacters can be displayed. If the caller’s nameis too long, the unit may not be able to display orannounce the entire name.Phonebook name announcementWhen caller information is received and it matchesa phone number stored in the phonebook, thestored name in the phonebook is announced.Caller listImportant:RMake sure the unit’s date and time setting iscorrect (page 15).Viewing the caller list and calling backn Using a cellular lineHandset1MCN CID2Press MCN to search from the most recent call,or MDN to search from the oldest call.3To call back, press MCELLN.RThe unit starts dialing when:– only 1 cellular phone is paired.– a specific line is set to make cellular calls(page 19).To exit, press MOFFN.4MbN: Select the desired cellular phone. aMSELECTNFor assistance, please visit www.panasonic.com/support 49Caller ID ServiceTGF38x(en)_1008_ver002.pdf 49 2014/10/08 17:43:15
Base unit1MCIDN2Press MCN to search from the most recent call,or MDN to search from the oldest call.3To call back, press MCELL 1N or MCELL 2N,then lift the corded handset.To exit, press MEXITN.n Using a landlineHandset / Base unit1Proceed with the operation for your unit.Handset: MCN CIDBase unit: MCIDN2Press MCN to search from the most recent call,or MDN to search from the oldest call.3Proceed with the operation for your unit.Handset:– To call back, press MN.– To exit, press MOFFN.Base unit:– To call back, lift the corded handset.– To exit, press MEXITN.Note for handset and base unit:RIf the entry has already been viewed oranswered, “ ” is displayed.R or indicates the caller information wasreceived from the cellular line.Editing a caller’s phone numberYou can edit a phone number in the caller list byremoving its area code and/or the long distancecode “1”.HandsetnWhen a cellular phone is paired:1MCN CID2MbN: Select the desired entry. a MSELECTN3Press * (Edit) repeatedly until the phonenumber is shown in the desired format.4Using a cellular line:To make a cellular call, continue from step3, “Viewing the caller list and calling back”,page 49.Using the landline:MNnWhen a cellular phone is not paired:1MCN CID2MbN: Select the desired entry. a MMENUN3MbN: “Edit” a MSELECTN4Press MEDITN repeatedly until the phonenumber is shown in the desired format.5MNBase unit1MCIDN2MbN: Select the desired entry.3Press MEDITN repeatedly until the phonenumber is shown in the desired format.4Using a cellular line:To make a cellular call, continue from step 3,“Viewing the caller list and calling back”,page 49.Using a landline:Lift the corded handset.Caller ID number auto edit featureHandset / Base unitOnce you call back an edited number, the unitwhich was used to call back remembers the areacode and format of the edited number. The nexttime someone calls from the same area code,caller information is customized by the unit asfollows:– When the call is being received, the Caller IDnumber is displayed in the same format as theedited number.– After the call has ended, the caller’s phonenumber is displayed in the same format as theedited number, when reviewed from the callerlist.For example, you can use this feature to set theunit to ignore the area code of callers in your area,so that you can call these local numbers usingcaller information without dialing the area code.To activate this feature, you must edit an entry inthe caller list, then call that number. After that,phone numbers from that caller’s area code areedited automatically.This feature can be set for each unit (page 42).The default setting is “On”.Note:RPhone numbers from the 4 most recently editedarea codes are automatically edited.50 For assistance, please visit www.panasonic.com/supportCaller ID ServiceTGF38x(en)_1008_ver002.pdf 50 2014/10/08 17:43:15
Erasing selected caller informationHandset / Base unit1Proceed with the operation for your unit.Handset: MCN CIDBase unit: MCIDN2MbN: Select the desired entry.3MERASEN a MbN: “Yes” a MSELECTN4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNErasing all caller informationHandset / Base unit1Proceed with the operation for your unit.Handset: MCN CIDBase unit: MCIDN2MERASEN a MbN: “Yes” a MSELECTN3Handset: MOFFNBase unit: MEXITNFor assistance, please visit www.panasonic.com/support 51Caller ID ServiceTGF38x(en)_1008_ver002.pdf 51 2014/10/08 17:43:15
Copying phonebook from acellular phone (phonebooktransfer)You can copy phonebook entries from the pairedcellular phones or other cellular phones (notpaired) to the unit’s phonebook. A cellular phonemust be compatible with Bluetooth wirelesstechnology.Important:RYour cellular phone must support Phone BookAccess Profile (PBAP) or Object Push Profile(OPP) specification.RIf a copied entry has 2 or more phone numbers,each phone number (6 max.) is stored as aseparate entry with the same name.RIf a phonebook entry includes additional datasuch as a picture, that entry may fail to copy tothe base unit.RIf your cellular phone includes international callentries, set the conversion codes beforecopying (page 52).Handset / Base unit1MMENUN#6182To copy from paired cellular phones:MbN: Select the desired cellular phone. aMSELECTNRCopied items are stored to the group(“Cell 1” or “Cell 2”) which the cellularphone is paired to.To copy from other cellular phones (notpaired):MbN: “Other cell” a MSELECTN a MbN:Select the group you want to copy to. aMSELECTN3When “Use the cell to transferphone book” is displayed:Go to step 4.When “Select mode” menu is displayed:MbN: Select “Auto” or “Manual”. aMSELECTN“Auto”: Download all entries from the cellularphone automatically. Go to step 5.“Manual”: Copy entries you selected.R“Select mode” menu is displayed onlywhen the cellular phone supports PBAP(Phone Book Access Profile) for Bluetoothconnection.RSome cellular phones may require you toperform an operation on the cellular phoneeven if you select “Auto”.4Cellular phone:Follow the instructions of your cellular phoneto copy phonebook entries.RFor other cellular phones (not paired), youneed to search for and select the base unit.The Bluetooth PIN (default: “0000”) maybe required. If your cellular phone showsPassKey confirmation on its display, followthe directions to proceed.RThe entries being copied are displayed onthe unit.5Wait until “Completed” is displayed.6Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote:RSome copied entries may have characterswhich do not exist in the character table(page 31). These characters can be displayedbut cannot be entered when editing an entry.RThe unit does not support some characters. If acopied entry includes those characters, they arereplaced with other available characters or “H”.RIf you receive a call while copying phonebookentries, the copying procedure stops. Try againafter finishing the call.Setting conversion codesYou must first set the following 3 dialing codes inthe base unit which you want to copy to beforetransferring the phonebook from your cellularphone (each 4 digits max.).–“International code”: An internationalprefix used when you make an international call.–“Country code”: Your country code forinternational calls.–“Trunk prefix”: A trunk prefix; the initialdigit(s) to be dialed in a domestic call, prior tothe area code.Handset / Base unit1MMENUN2To store “International code”:#117To store “Country code”: #118To store “Trunk prefix”: #1193Enter the desired number. a MSAVEN52 For assistance, please visit www.panasonic.com/supportUsing Bluetooth® DevicesTGF38x(en)_1008_ver002.pdf 52 2014/10/08 17:43:15
4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote:RAfter you copy the entries, confirm that thenumbers were transferred correctly.Link to Cell appFor Android™ usersThis free Link to Cell app helps you integrate yourAndroid phone with your DECT phone forconvenient use.nApp alerting On/OffThis feature alerts your DECT phone when yourpaired Android phone receives the followingalert information:–“Calendar”–“Email”–“Gmail”™–“SMS”–“Facebook”–“Twitter”–“Instagram”–“Low battery"” informationYou can turn on or off the desired alerting appsusing your Android phone. If you turn the alertingapp on, your DECT phone alerts you with thecorresponding information.nDECT phone settingsUsing your paired Android phone, you canprogram your DECT phone settings for thefollowing features:–“Time adjustment” (page 40)–“Cell line only mode” (page 18)–“International code”, “Countrycode”, and “Trunk prefix” (page 52)Note:RWhen your paired Android phone is within thebase unit’s range, the date and time informationis updated on the handset and base unit’sdisplay.Installing the Link to Cell appDownload links are also available at the web pagebelow.www.panasonic.net/pcc/support/tel/xxxxxxxNote:RFor further information, refer to the instructionson web page listed above.RTo use this feature, the following items must beactivated:–your Android phone: Bluetooth setting isturned on.–your Android phone: “ApplicationAlerts manager” setting is turned on.–handset or base unit: “Alert settings”is turned on (page 54).RIf this feature does not work, turn on Bluetoothsetting, then, unplug the base unit’s AC adaptor,and reconnect it.RequirementsRAn Android device (Android 2.1 or later)Text message (SMS) alertFor iPhone® and BlackBerry usersThis feature alerts you on your DECT phone whenyour paired cellular phone receives SMSmessages. Our Link to Cell app is not required foriPhone and BlackBerry users.For assistance, please visit www.panasonic.com/support 53Using Bluetooth® DevicesTGF38x(en)_1008_ver002.pdf 53 2014/10/08 17:43:15
Note:RFor further information, refer to the instructionson web page listed below:www.panasonic.net/pcc/support/tel/sms/RTo use this feature, the following items must beactivated:–your Android phone: Bluetooth setting isturned on.–handset or base unit: “Alert settings”is turned on (page 54).RIf this feature does not work, turn on Bluetoothsetting, then, unplug the base unit’s AC adaptor,and reconnect it.Alert settings for your DECTphoneIf your cellular phone is paired to the base unit andreceives alerting messages, the handset and/orbase unit can alert you about message arrival:– by briefly displaying a message– by announcement (English only)– by sounding alert tonesTurning alert on/offOnce this feature is turned on, it will alert you onthe handset and base unit about messages fromyour cellular phone.–“On” (default): The handset and/or base unitnotify you.–“Off”: The handset and/or base unit do notnotify you.Programming this setting using either the base unitor one of the handsets.Handset / Base unit1For CELL 1: MMENUN#6101For CELL 2: MMENUN#61022MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNSetting the voice alertYou can turn on/off the voice alert.–“On” (default): The handset and base unit notifyyou by voice announcement.–“Off”: Voice announcement is not available asalert.Programming this setting using either the base unitor one of the handsets.Handset / Base unit1For CELL 1: MMENUN#6031For CELL 2: MMENUN#60322MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNSelecting the alert toneHandset1For CELL 1: MMENUN#6041For CELL 2: MMENUN#60422MbN: Select the desired setting.3MSAVEN a MOFFNUsing a Bluetooth wirelessheadset (optional) forlandline callsBy pairing a Bluetooth headset to the base unit,you can have a hands-free conversation wirelesslyfor landline calls.Important:RYour Bluetooth wireless headset must supportthe HeadSet Profile (HSP) specification.R1 headset can be paired to the base unit.ROnly 2 Bluetooth devices can be used with theunit at the same time (for example, 2 cellularlines, or the headset and 1 cellular line).RFor best performance, we recommend using aBluetooth headset within 1 m (3.3 feet) of thebase unit. A headset can communicate with thebase unit within a range of approximately 10 m(33 feet).RIf you are using a corded headset and aBluetooth headset at the same time, the cordedheadset is used.Pairing a headset to the base unitImportant:RMake sure that the Bluetooth headset is notconnected to any other Bluetooth device.54 For assistance, please visit www.panasonic.com/supportUsing Bluetooth® DevicesTGF38x(en)_1008_ver002.pdf 54 2014/10/08 17:43:15
Handset / Base unit1Your headset:Set your headset to pairing mode.RRefer to the headset operating instructions.2MMENUN#6213If your headset PIN is “0000”, go to step 4.If your headset PIN is other than “0000”,press MCLEARN, then enter your headset PIN.RTypically, default PIN is “0000”. Refer tothe headset operating instructions.4Press MOKN, then wait until a long beepsounds.5Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNRWhen is displayed on the base unit, theheadset is available for use.Connecting/disconnecting a headsetIf you cannot connect the headset and base unitusing the headset, you can connect using the unit.To use your headset with another Bluetoothdevice such as a cellular phone, you may need todisconnect it from the base unit.Important:RMake sure that the headset is turned on.Handset / Base unit1To connect/disconnect:MMENUN#622RA long beep sounds.2Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNUnpairing a headsetYou can cancel a pairing of the headset that isstored to the base unit.Handset / Base unit1MMENUN#6122MbN: “Yes” a MSELECTNRWhen the headset is unpaired, the disappears from the base unit display.3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNOperating a Bluetooth wirelessheadset using a landlineImportant:RRefer to your headset operating instructions forheadset operations.Answering landline calls with your headsetTo answer a landline call, turn on your headsetreferring to your headset operating instructions.When you finish talking, turn off your headsetreferring to your headset operating instructions.Note:RIf you cannot hang up the call using yourheadset, press MZN on the base unit 2 times.Switching between the base unit and yourheadsetYou can switch between the base unit and yourheadset:– during a landline call with the base unitspeakerphone.– during an intercom call between the base unitand handset.– while listening to messages recorded on thebase unit answering system.nTo switch to your headset:Press MN on the base unit.nTo switch to the base unit:Press MZN on the base unit.Call sharing between your headset and thehandsetImportant:RTo activate this feature, you should set callsharing mode to on beforehand (page 43).nWhile the handset is on a landline call:To join the conversation with your headset, turnon the headset referring to your headsetoperating instructions.nWhile your headset is on a landline call:To join the conversation with the handset, pressMN.For assistance, please visit www.panasonic.com/support 55Using Bluetooth® DevicesTGF38x(en)_1008_ver002.pdf 55 2014/10/08 17:43:15
Adjusting your headset receiver volumeBase unitPress MDN or MCN repeatedly while using yourheadset.Note:RDepending on your headset, the receivervolume may not be adjustable.56 For assistance, please visit www.panasonic.com/supportUsing Bluetooth® DevicesTGF38x(en)_1008_ver002.pdf 56 2014/10/08 17:43:15
Answering system forlandlineThe answering system can answer and recordcalls for you when you are unavailable to answerthe phone.You can also set the unit to play a greetingmessage but not to record caller messages byselecting “Greeting only” as the greetingsetting (page 63).Important:RMake sure the date and time have been setcorrectly (page 15).Memory capacity (including yourgreeting message)The total recording capacity for both lines addedtogether is about 18 minutes. A maximum of 64messages can be recorded.Note:RWhen message memory becomes full:–“Messages full” is shown on the handsetand base unit display.– The ANSWER ON/OFF indicator on the baseunit flashes rapidly if the answering system isturned on.– If you use the pre-recorded greetingmessage, the unit automatically switches toanother pre-recorded greeting messageasking callers to call again later.– If you recorded your own greeting message,the same message is still announced tocallers even though their messages are notrecorded.Turning the answeringsystem on/offBase unitPress MANSWER ON/OFFN to turn on/off theanswering system.Handset1To turn on:MMENUN#327To turn off:MMENUN#3282MOFFNNote for base unit and handset:RWhen the answering system is turned on, theANSWER ON/OFF indicator on the base unitlights up.Greeting messageWhen the unit answers a call, a greeting messageis played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greeting messageHandset / Base unit1MMENUN#3022MbN: “Yes” a MSELECTN3After a beep sounds, speak clearly about20 cm (8 inches) away from the microphone (2minutes max.).4Press MSTOPN to stop recording.5Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNUsing a pre-recorded greetingmessageThe unit provides 2 pre-recorded greetingmessages:– If you reset to pre-recorded greeting or do notrecord your own greeting message, the unitplays a pre-recorded greeting asking callers toleave a message.– If the message recording time (page 63) is setto “Greeting only”, callers’ messages arenot recorded and the unit plays a differentpre-recorded greeting message asking callers tocall again.Resetting to a pre-recorded greeting messageIf you want to use a pre-recorded greetingmessage once you record your own greetingmessage, your own recorded greeting message iserased.For assistance, please visit www.panasonic.com/support 57Answering System for LandlineTGF38x(en)_1008_ver002.pdf 57 2014/10/08 17:43:15
Handset / Base unit1MMENUN#3042MYESN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNPlaying back the greeting messageHandset / Base unit1MMENUN#3032Proceed with the operation for your unit.Handset: To exit, press MOFFN.Base unit: To exit, press MEXITN.Listening to messagesImportant:RIf your landline phone service provider offersvoicemail service, the voicemail service mayanswer calls before the base unit’s built-inanswering system has a chance to answer callsand record messages.In this case, messages you expect to berecorded by the answering system will berecorded on the voicemail service. For moreinformation, see “For landline voicemail servicesubscribers” (page 62).Using the base unitWhen new messages have been recorded:–MN on the base unit flashes.–“New message” is displayed.Press MN (PLAY).RDuring playback, M N on the base unit lights.RIf new messages have been recorded, the baseunit plays back new messages.RIf there are no new messages, the base unitplays back all messages.Operating the answering system duringplaybackKey OperationMDN or MCNAdjust the speaker volumeM N Repeat message*1M N Skip messageKey OperationMPAUSENPause messageTo resume playback, pressM N.M N (STOP) Stop playbackMERASENErase currently playing message*1 If pressed within the first 5 seconds of amessage, the previous message is played.Calling back (Caller ID subscribers only)Lift the corded handset.RTo edit the number before calling back, pressMEDITN repeatedly until the phone number isshown in the desired format (page 50).RTo call back using a cellular line, continue fromstep 2, “Making cellular calls”, page 24.Erasing all messagesPress MERASEN 2 times while the unit is not in use.Using the handsetWhen new messages have been recorded, “Newmessage” is displayed.1To listen to new messages:MMENUN#323To listen to all messages:MMENUN#3242When finished, press MOFFN.Note:RTo switch to the receiver, press MN.RYou can also use the MPLAYN soft key, ifdisplayed, to play new messages.Operating the answering systemMMENUN a MbN: “Answering device” aMSELECTNKey OperationMDN or MCNAdjust the receiver/speaker volume(during playback)1 or MFNRepeat message (duringplayback)*12 or MENSkip message (during playback)3Enter the “Settings” menu4Play new messages5Play all messages58 For assistance, please visit www.panasonic.com/supportAnswering System for LandlineTGF38x(en)_1008_ver002.pdf 58 2014/10/08 17:43:15
Key Operation6Play greeting message76 Record greeting message8Turn answering system onMPAUSENPause message*29 orMSTOPNStop recordingStop playback0Turn answering system off*4*3 Erase currently playing message*5 Erase all messages*6 Reset to a pre-recorded greetingmessage*1 If pressed within the first 5 seconds of amessage, the previous message is played.*2 To resume playback:MbN: “Playback” a MSELECTN*3 You can also erase as follows:MPAUSEN a MbN: “Erase” a MSELECTNa MbN: “Yes” a MSELECTNCalling back (Caller ID subscribers only)nUsing a cellular line:1Press MPAUSEN during playback.2MbN: “Call back (Cell)” a MSELECTNRThe unit starts dialing when:– only 1 cellular phone is paired.– a specific line is set to make cellularcalls (page 19).3MbN: Select the desired cellular phone. aMSELECTNnUsing the landline:1Press MPAUSEN during playback.2MbN: “Call back” a MSELECTNEditing the number before calling back1Press MPAUSEN during playback.2MbN: “Edit & Call” a MSELECTN3Press MEDITN repeatedly until the phonenumber is shown in the desired format(page 50). a M NRTo call back using a cellular line, continuefrom step 2, “Making cellular calls”, page 20.Erasing all messages1MMENUN#3252MbN: “Yes” a MSELECTN a MOFFNAdvanced new messagealerting featuresAudible message alertThis feature allows the base unit to beep to informyou of a new message arrival when newmessages are recorded. The base unit beeps 2times every minute until you listen to themessages, if the “Base unit beep” setting isturned on. The default setting is “Off”.Program this setting using either the base unit orone of the handsets.Handset / Base unit1MMENUN#3392MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNew message alert by a callThis feature allows you to receive a notification byphone when new messages are recorded. Thebase unit calls a phone number you specify. Youcan then operate the answering system remotelyto listen to the new message.To use this feature, you must:– store a phone number to which the unit makesthe call to.– turn on the new message alert setting.After you answer the new message alert call, youcan listen to messages from that call (page 61).Important:RA new message alert is stopped 1 minute afterthe unit starts to call. The unit will not retry thecall even if the call is not answered.Storing a phone number to which the unitmakes an alert callHandsetnFrom the phonebook:1MMENUN#338For assistance, please visit www.panasonic.com/support 59Answering System for LandlineTGF38x(en)_1008_ver002.pdf 59 2014/10/08 17:43:15
2MbN: “Notification to” a MSELECTNa MADDN3MbN: “Phonebook” a MSELECTN4MbN: Select the desired phonebook entry.a MSAVEN a MOFFNnBy entering a phone number:1MMENUN#3382MbN: “Notification to” a MSELECTNa MADDN3MbN: “Manual” a MSELECTN4Enter the desired name (16 charactersmax.). a MOKN5Enter the desired number (24 digits max.).a MOKN a MSELECTN a MOFFNBase unitnFrom the phonebook:1MMENUN#3382MbN: “Notification to” a MSELECTNa MN3MbN: Select the desired phonebook entry.a MSAVEN a MEXITNnBy entering a phone number:1MMENUN#3382MbN: “Notification to” a MSELECTNa MEDITN3Enter the desired name (16 charactersmax.). a MOKN4Enter the desired number (24 digits max.).a MOKN a MSELECTN a MEXITNTurning on/off the new message alert settingHandset / Base unit1MMENUN#3382MbN: “On/Off” a MSELECTN3MbN: Select the desired setting. a MSAVEN4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNEditing the set phone numberHandset1MMENUN#3382MbN: “Notification to” a MSELECTN3MMENUN a MbN: “Edit” a MSELECTN4Edit the name if necessary (16 charactersmax.). a MOKN5Edit the phone number if necessary (24 digitsmax.). a MOKN a MSELECTN a MOFFNBase unit1MMENUN#3382MbN: “Notification to” a MSELECTN aMEDITN3Edit the name if necessary (16 charactersmax.). a MOKN4Edit the phone number if necessary (24 digitsmax.). a MOKN a MSELECTN a MEXITNErasing the set phone numberHandset1MMENUN#3382MbN: “Notification to” a MSELECTN3MMENUN a MbN: “Erase” a MSELECTN4MbN: “Yes” a MSELECTN a MOFFNRThe new message alert setting is turned off.Base unit1MMENUN#3382MbN: “Notification to” a MSELECTN aMERASEN3MbN: “Yes” a MSELECTN a MEXITNRThe new message alert setting is turned off.Activating/inactivating the remote access codeto play messagesIf you activate this feature, you must enter theremote access code (page 61) to play the newmessage from the new message alert call. This isso that unauthorized parties cannot listen to yourmessages. The default setting is “Inactivate”.–“Inactivate”: You can listen to the messageby pressing 4 to play new messages (withoutentering the remote access code).–“Activate”: You must enter your remoteaccess code (page 61) and then press 4 toplay new message.Handset / Base unit1MMENUN#3382MbN: “Remote code” a MSELECTN3MbN: Select the desired setting. a MSAVEN60 For assistance, please visit www.panasonic.com/supportAnswering System for LandlineTGF38x(en)_1008_ver002.pdf 60 2014/10/08 17:43:15
4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNListening to messagesAfter you answer the new message alert, you canlisten to the messages as follows.nWhen the remote access code is set to“Inactivate”:Press 4 to play the new message during theannouncement.nWhen the remote access code is set to“Activate”:1Enter the remote access code (page 61)during the announcement.2Press 4 to play the new message.Note:RWithin 10 seconds after listening to newmessages, you can press #9 during the callto turn off the new message alert by a callfeature.REven if the unit makes a new message alert call,the handset redial list does not show the record.However, on the base unit redial list it is shownas “Message alert”.Remote operationUsing a touch-tone phone, you can call yourphone number from outside and access the unit tolisten to messages or change answering systemsettings. The unit’s voice guidance prompts you topress certain dial keys to perform differentoperations.Remote access codeA 3-digit remote access code must be enteredwhen operating the answering system remotely.This code prevents unauthorized parties fromlistening to your messages remotely. The defaultsetting is “111”.Program this setting using either the base unit orone of the handsets.Important:RTo prevent unauthorized access to this product,we recommend that you regularly change theremote code.Handset / Base unit1MMENUN#3062Enter the desired 3-digit remote access code.3MSAVEN4Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNDeactivating remote operationPress * in step 2 on “Remote access code”,page 61.RThe entered remote access code is deleted.Using the answering system remotely1Dial your landline phone number from atouch-tone phone.2After the greeting message starts, enter yourremote access code.3Follow the voice guidance prompts asnecessary or control the unit using remotecommands (page 61).4When finished, hang up.Voice guidancenWhen the English voice guidance is selectedDuring remote operation, the unit’s voiceguidance starts and prompts you to press 1 toperform a specific operation, or press 2 tolisten to more available operations.nWhen the Spanish voice guidance is selectedTo start the voice guidance, press 9. The voiceguidance announces the available remotecommands (page 61).Note:RIf you do not press any dial keys within 10seconds after a voice guidance prompt, the unitdisconnects your call.Remote commandsYou can press dial keys to access certainanswering system functions without waiting for thevoice guidance to prompt you.Key Operation1Repeat message (during playback)*1For assistance, please visit www.panasonic.com/support 61Answering System for LandlineTGF38x(en)_1008_ver002.pdf 61 2014/10/08 17:43:15
Key Operation2Skip message (during playback)4Play new messages5Play all messages9Stop playback*2Start voice guidance*30Turn answering system off*4 Erase currently playing message*5 Erase all messages*# End remote operation(or hang up)*1 If pressed within the first 5 seconds of amessage, the previous message is played.*2 For English voice guidance only*3 For Spanish voice guidance onlyTurning on the answering systemremotely1Dial your phone number from a touch-tonephone.2Let the phone ring 15 times.RA long beep is heard.3Enter your remote access code within 10seconds after the long beep.RThe greeting message is played back.RYou can either hang up, or enter yourremote access code again and beginremote operation (page 61).Answering system settingsCall screeningHandset / Base unitWhile a caller is leaving a message, you can listento the call through the unit’s speaker.To adjust the speaker volume, press MDN or MCNrepeatedly.You can answer the call by:– lifting the corded handset from the base unit, or– pressing MN on the handset.Call screening can be set for each unit. Thedefault setting is “On”.1MMENUN#3102MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNumber of rings before the unitanswers a callYou can change the number of times the phonerings “Ring count” before the unit answerscalls. You can select 2 to 7 rings, or “Tollsaver”.The default setting is “4 rings”.“Toll saver”: The unit’s answering systemanswers at the end of the 2nd ring when newmessages have been recorded, or at the end ofthe 5th ring when there are no new messages. Ifyou call your phone from outside to listen to newmessages (page 61), you know that there are nonew messages when the phone rings for the 3rdtime. You can then hang up without being chargedfor the call.Program this setting using either the base unit orone of the handsets.Handset / Base unit1MMENUN#2112MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNFor landline voicemail service subscribersIf you subscribe to a flat-rate service package thatincludes Caller ID, call waiting, voicemail, andunlimited local/regional/long distance calls, pleasenote the following:RTo use the voicemail service provided by yourlandline phone service provider rather than theunit’s answering system, turn off the answeringsystem (page 57).RTo use this unit’s answering system rather thanthe voicemail service provided by your landlinephone service provider, please contact yourlandline phone service provider to deactivateyour voicemail service.If your landline phone service provider cannotdo this:– Set this unit’s “Ring count” setting so thatthis unit’s answering system answers callsbefore the voicemail service of your landlinephone service provider does. It is necessaryto check the number of rings required to62 For assistance, please visit www.panasonic.com/supportAnswering System for LandlineTGF38x(en)_1008_ver002.pdf 62 2014/10/08 17:43:15
activate the voicemail service provided byyour landline phone service provider beforechanging this setting.– Change the number of rings of the voicemailservice so that the answering system cananswer the call first. To do so, contact yourlandline phone service provider.Caller’s recording timeYou can change the maximum message recordingtime allowed for each caller. The default setting is“3 min”.Program this setting using either the base unit orone of the handsets.Handset / Base unit1MMENUN#3052MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNSelecting “Greeting only”You can select “Greeting only” which sets theunit to announce a greeting message to callers butnot record messages.Select “Greeting only” in step 2 on “Caller’srecording time”, page 63.Note:RWhen you select “Greeting only”:– If you do not record your own message, theunit will play the pre-recorded greeting-onlymessage asking callers to call again later.– If you use your own message, record thegreeting-only message asking callers to callagain later (page 57).For assistance, please visit www.panasonic.com/support 63Answering System for LandlineTGF38x(en)_1008_ver002.pdf 63 2014/10/08 17:43:16
Voicemail service forlandlineVoicemail is an automatic answering serviceoffered by your landline phone service provider.After you subscribe to this service, your landlinephone service provider’s voicemail systemanswers calls for you when you are unavailable toanswer the phone or when your line is busy.Messages are recorded by your landline phoneservice provider, not your telephone. Pleasecontact your landline phone service provider fordetails of this service.Important:RTo use the voicemail service provided by yourlandline phone service provider rather than theunit’s answering system, turn off the answeringsystem (page 57). For details, see page 62.Storing the voicemail (VM) accessnumberIn order to listen to your voicemail messages, youmust dial your landline phone service provider’svoicemail access number. Once you have storedyour voicemail access number, you can dial itautomatically (page 64).Handset / Base unit1MMENUN#3312Enter your access number (24 digits max.). aMSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote:RWhen storing your voicemail access numberand your mailbox password, press MDN (Pause)on the handset or MPAUSEN on the base unit toadd pauses (page 20, 24) between the accessnumber and the password as necessary.Contact your landline phone service provider forthe required pause time.Example:1-222-333-4444VM access numberPauses PasswordPPPP 8888To erase the voicemail access numberHandset / Base unit1MMENUN#3312Press and hold MCLEARN until all digits areerased. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNVoicemail (VM) tone detectionHandset / Base unitYour landline phone service provider sendsspecial signals (sometimes called “voicemailtones” or “stutter tones”) to the unit to let you knowyou have new voicemail messages. If you hear aseries of dial tones followed by a continuous dialtone after you press MN on the handset or liftthe corded handset, you have new voicemailmessages. Soon after you hang up a call or afterthe phone stops ringing, your unit checks thephone line to see if new voicemail messages havebeen recorded.Turn this feature off when:– You do not subscribe to voicemail service.– Your landline phone service provider does notsend voicemail tones.– Your phone is connected to a PBX.If you are not sure which setting is required,contact your landline phone service provider.Turning VM tone detection on/offThe default setting is “On”.Program this setting using either the base unit orone of the handsets.Handset / Base unit1MMENUN#3322MbN: Select the desired setting. a MSAVEN3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNListening to voicemail messagesThe unit lets you know that you have newvoicemail messages in the following way:64 For assistance, please visit www.panasonic.com/supportUseful InformationTGF38x(en)_1008_ver002.pdf 64 2014/10/08 17:43:16
–“Voicemail msg.via phone co.” isdisplayed if message indication service isavailable.Handset / Base unit1MMENUN#330RThe speakerphone turns on.2Follow the pre-recorded instructions.3Proceed with the operation for your unit.Handset: MOFFNBase unit: MEXITNNote:RYou can also use the MACCESSN soft key, ifdisplayed, to play new voicemail messages.RIf the handset and base unit still indicate thereare new messages even after you have listenedto all new messages, turn it off by pressing andholding # until the handset or base unit beeps.Wall mountingThe base unit can be mounted on a wall bychanging the wall mounting adaptor’s position.Note:RMake sure that the wall and the fixing methodare strong enough to support the weight of theunit.Base unit1To remove the wall mounting adaptor, pushdown the release levers (A). Remove theadaptor (B).ABAB2A Turn the adaptor so that the words “UPWALL” are facing up.B Tuck the telephone line cord inside the wallmounting adaptor.C Connect the AC adaptor cord andtelephone line cord.2133Insert the lower tabs of the adaptor into theunit’s bottom slots (A), then insert by pushingFor assistance, please visit www.panasonic.com/support 65Useful InformationTGF38x(en)_1008_ver002.pdf 65 2014/10/08 17:43:16
down the levers of the adaptor into the upperslots (B).RThe words “UP WALL” should be facing up.BBAA4Mount the unit on a wall then slide down tosecure in place.RThis product is compliant with the followingwall phone plate sizes (2 types).1 83 mm (3 1/4 inches)2 102 mm (4 inches)Fit the slots of the unit onto thecorresponding wall phone plate tabs for(3) and (4) respectively.1 23434ChargerDrive the screws (1) (not supplied) into the wall.2 27.2 mm (1 1/16 inches)1266 For assistance, please visit www.panasonic.com/supportUseful InformationTGF38x(en)_1008_ver002.pdf 66 2014/10/08 17:43:16
Error messagesDisplay message Cause/solutionAsk phonecompany forVM access #RYou have not stored the voicemail access number. Store thenumber (page 64).Base no powerorNo link. Re-connectbase AC adaptor.RThe handset has lost communication with the base unit. Movecloser to the base unit and try again.RUnplug the base unit’s AC adaptor to reset the unit. Reconnectthe adaptor and try again.RThe handset’s registration may have been canceled. Re-registerthe handset (page 48).Busy RNo cellular phone is paired to the base unit. Pair a cellular phone(page 16).RThe called unit is in use.ROther units are in use and the system is busy. Try again later.RThe handset you are using is too far from the base unit. Movecloser and try again.Check tel line RThe supplied telephone line cord has not been connected yet ornot connected properly. Check the connections (page 9).RIf you do not connect the telephone line cord and use only cellularlines, set the cellular line only mode (page 18).Error!! RRecording was too short. Try again.RSomeone is using a cellular line or headset. Try again later.RThe phonebook copy is incomplete (page 52). The cellular phoneis disconnected from the base unit. Make sure that otherBluetooth devices are not connected to the cellular phone, and tryagain.Failed RAlthough the unit tried to connect to the cellular phone orheadset, the connection has been failed.– Someone is using a cellular line or headset. Try again later.– Make sure that the cellular phone or headset is not connectedto other Bluetooth devices.Invalid RThere is no handset registered to the base unit matching thehandset number you entered.RThe handset is not registered to the base unit. Register thehandset (page 48).Requires subscriptionto Caller ID.RYou must subscribe to a Caller ID service. Once you receivecaller information after subscribing to a Caller ID service, thismessage will not be displayed.Use rechargeablebattery.RA wrong type of battery such as Alkaline or Manganese wasinserted. Use only the rechargeable Ni-MH batteries noted onpage 4, 6.For assistance, please visit www.panasonic.com/support 67Useful InformationTGF38x(en)_1008_ver002.pdf 67 2014/10/08 17:43:16
TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s ACadaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and theninsert the batteries into the handset again.General useProblem Cause/solutionThe handset does not turn oneven after installing chargedbatteries.RPlace the handset on the charger to turn on the handset.The unit does not work. RMake sure the batteries are installed correctly (page 9).RFully charge the batteries (page 9).RCheck the connections (page 9).RUnplug the base unit’s AC adaptor to reset the unit. Reconnectthe adaptor and try again.RThe handset has not been registered to the base unit. Registerthe handset (page 48).I cannot pair a cellular phone tothe base unit.RDepending on the compatibility of the cellular phone, you maynot be able to pair it to the base unit. Confirm that your cellularphone supports the hands-free profile (HFP) specification.RConfirm that the Bluetooth feature of your cellular phone isturned on. You may need to turn this feature on depending onyour cellular phone.RThe Bluetooth technology on your cellular phone may not befunctioning normally. Turn off and on your cellular phone.RIf your cellular phone is already connected to another Bluetoothdevice such as a Bluetooth headset, turn it off or disconnect itfrom your cellular phone.RSome cellular phones may require you to enter the BluetoothPIN to pairing. Confirm that you entered the correct PIN.I cannot connect a cellular phoneto the base unit.RConfirm that your cellular phone is turned on.RConfirm that your cellular phone is within base unit range(page 13).RYour cellular phone’s Bluetooth feature is turned off. Turn it on.RDepending on the state of the wireless environment, such asthe presence of any electrical interference, there may be adelay even if the auto connection feature is turned on. You canconnect to the base unit manually (page 18).RThe cellular phone has not been paired to the base unit. Pairthe cellular phone (page 16).RIf your cellular phone is already connected to another Bluetoothdevice such as a Bluetooth headset or other Panasoinc DECTphone, disconnect the device, then perform the connectingprocedure to the base unit.RIf your cellular phone is already registered on anotherPanasonic DECT phone, this function will not work properly. Westrongly recommend that you remove the registration of thisphone on both your cellular phone and on the other PanasonicDECT phone.68 For assistance, please visit www.panasonic.com/supportUseful InformationTGF38x(en)_1008_ver002.pdf 68 2014/10/08 17:43:16
Problem Cause/solutionI cannot hear a dial tone. RMake sure that the CELL indicator lights up (page 14).RThe base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.RDisconnect the base unit from the telephone line and connectthe line to a known working telephone. If the working telephoneoperates properly, contact our service personnel to have theunit repaired. If the working telephone does not operateproperly, contact your landline phone service provider.The base unit beeps. RNew messages have been recorded. Listen to the newmessages (page 58).Menu listProblem Cause/solutionThe display is in a language Icannot read.RChange the display language (page 14).I cannot register a handset to abase unit.RThe maximum number of handsets (6) is already registered tothe base unit. Cancel unused handset registrations from thebase unit (page 48).Battery rechargeProblem Cause/solutionThe handset beeps and/or flashes.RBattery charge is low. Fully charge the batteries (page 9).I fully charged the batteries, but– still flashes,– is displayed, or– the operating time seems to beshorter.RClean the battery ends ( , ) and the charge contacts with adry cloth and charge again.RIt is time to replace the batteries (page 9).Making/answering calls, intercomProblem Cause/solution is displayed. RThe handset is too far from the base unit. Move closer.RThe base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.RThe handset is not registered to the base unit. Register it(page 48).Noise is heard, sound cuts in andout.RYou are using the handset or base unit in an area with highelectrical interference. Re-position the base unit and use thehandset away from sources of interference.RMove closer to the base unit.RIf you use a DSL/ADSL service, we recommend connecting aDSL/ADSL filter between the base unit and the telephone linejack. Contact your DSL/ADSL provider for details.For assistance, please visit www.panasonic.com/support 69Useful InformationTGF38x(en)_1008_ver002.pdf 69 2014/10/08 17:43:16
Problem Cause/solutionThe handset or base unit doesnot ring.RThe ringer volume for landline is turned off. Adjust the ringervolume (page 41).RThe ringer volume for cellular line is turned off. Adjust the ringervolume (page 39).RThe unit which is not selected to ring for cellular calls does notring. To change the selection, see page 17.RSilent mode is turned on. Turn it off (page 45).I cannot make local calls with thehandset or base unit using acellular line.RYou need to add your area code when making cellular calls.Store your area code in order to automatically add it to thebeginning of the 7-digit phone number when making cellularcalls (page 19).I cannot make or answer cellularcalls with the handset or baseunit.RDepending on the cellular phone’s compatibility (page 5), youmay not be able to make or answer cellular calls even if thecellular phone is connected to the base unit.RMake sure that the CELL indicator lights up and the cellularphone is connected to the base unit (page 18).ROnly 2 Bluetooth devices can be used with the unit at the sametime (for example, 2 cellular lines, or the headset and 1 cellularline).RThe cellular phone is being used separately from your system.I can make and answer cellularcalls but cannot hear a sound.RThe Bluetooth technology on your cellular phone may not befunctioning normally. Turn off and on your cellular phone.RDisconnect and reconnect the base unit AC adaptor and tryagain.I cannot switch cellular calls fromthe unit to the cellular phone.RYour cellular phone may not support this feature. Refer to theoperating instructions of your cellular phone.I cannot make a call using thelandline.RThe dialing mode may be set incorrectly. Change the setting(page 15).I cannot use a cellular line or alandline.RThe unit can be used to talk on 2 lines at the same time (forexample, 2 cellular lines, or the landline and 1 cellular line).I cannot make long distance calls. RMake sure that you have long distance service.Caller ID/Talking Caller IDProblem Cause/solutionCaller information is not displayed. RYou must subscribe to Caller ID service. Contact your landlinephone service provider for details.RIf your unit is connected to any additional telephone equipmentsuch as a Caller ID box or cordless telephone line jack, plug theunit directly into the wall jack.RIf you use a DSL/ADSL service, we recommend connecting aDSL/ADSL filter between the base unit and the telephone linejack. Contact your DSL/ADSL provider for details.RThe name display service for landline calls may not be availablein some areas. Contact your landline phone service provider fordetails.ROther telephone equipment may be interfering with this unit.Disconnect the other equipment and try again.70 For assistance, please visit www.panasonic.com/supportUseful InformationTGF38x(en)_1008_ver002.pdf 70 2014/10/08 17:43:16
Problem Cause/solutionCaller information is displayed orannounced late.RDepending on your landline phone service provider, the unitmay display or announce the caller’s information at the 2nd ringor later.RMove closer to the base unit.Caller information is notannounced.RThe ringer volume for landline is turned off. Adjust the ringervolume (page 41).RThe ringer volume for cellular line is turned off. Adjust the ringervolume (page 39).RThe unit which is not selected to ring for cellular calls does notannounce caller information. To change the selection, seepage 17.RThe Talking Caller ID feature is turned off. Turn it on (page 41).RThe ring as cell mode is set to “On (without TalkingCID)”. To change the mode, see page 17.RThe number of rings for the answering system is set to “2rings” or “Toll saver”. Select a different setting (page 62).RYour unit does not announce caller information while the otherdevices such as headset or handsets are engaged in a call.The caller list/incoming phonenumbers are not editedautomatically.RThe Caller ID number auto edit feature is turned off. Turn it onand try again (page 42).RYou need to call back the edited number to activate Caller IDnumber auto edit.I cannot dial the phone numberedited in the caller list.RThe phone number you dialed might have been editedincorrectly (for example, the long distance “1” or the area codeis missing). Edit the phone number with another pattern(page 50).Time on the unit has shifted. RIncorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (off) (page 41).The 2nd caller’s information is notdisplayed during an outside call.RIn order to use Caller ID, call waiting, or Call Waiting Caller ID(CWID), you must first contact your landline phone serviceprovider and subscribe to the desired service.After subscribing, you may need to contact your landline phoneservice provider again to activate this specific service, even ifyou already subscribed to both Caller ID and Call Waiting withCaller ID services (CWID).For assistance, please visit www.panasonic.com/support 71Useful InformationTGF38x(en)_1008_ver002.pdf 71 2014/10/08 17:43:16
Using Bluetooth devicesProblem Cause/solutionI cannot copy phonebook entriesfrom a cellular phone.RConfirm that the cellular phone supports Bluetooth wirelesstechnology.RConfirm that the cellular phone supports the Phone BookAccess Profile (PBAP) or Object Push Profile (OPP)specification.RIf the cellular phone is already connected to another Bluetoothdevice such as a Bluetooth headset, turn it off or disconnect itfrom the cellular phone.RSomeone is using a cellular line or headset. Try again later.RTurn the cellular phone off, then turn it on and try again.RIf an entry is already stored in the unit’s phonebook, the entrycannot be copied even by selecting another group.I cannot have a conversationusing the headset.RConfirm that the Bluetooth wireless headset supports theHeadSet Profile (HSP) specification.RYour Bluetooth headset is not paired. Pair it (page 54).RTurn your headset off, then turn it on and try again.Noise is heard during a call onthe headset.RA Bluetooth headset can communicate with the base unit withina range of approximately 10 m (33 feet). The connection maybe subject to interference from obstructions such as walls orelectronic devices. Move closer to the base unit.I cannot connect my headset tothe base unit.RConfirm that your headset is turned on.RIf your headset is already connected to another Bluetoothdevice such as your cellular phone, disconnect the headsetfrom your cellular phone, then perform the connectingprocedure from the base unit.ROnly 2 Bluetooth devices can be used with the unit at the sametime (for example, 2 cellular lines, or the headset and 1 cellularline).RThe headset has not been paired to the base unit. Pair theheadset (page 54).Some headset enhancedfeatures are not available.RThe base unit does not support enhanced features such as Lastnumber redial or Call reject.An error tone is heard when I tryto program the Bluetooth feature.RThe Bluetooth feature cannot be accessed immediately afterconnecting the AC adaptor to the base unit. Wait a few secondsand try again.RThe headset has not connected to the base unit yet, eventhough you performed the connecting procedure setting. Wait afew seconds and try again.72 For assistance, please visit www.panasonic.com/supportUseful InformationTGF38x(en)_1008_ver002.pdf 72 2014/10/08 17:43:16
Problem Cause/solutionText message (SMS) alert is notannounced.RThe text message (SMS) alert announcement depends on the“Ring as cell (limited)” setting (page 17) and the“Talking caller ID” setting (page 41).To make the unit announce text message (SMS) alerts, thereare 2 methods available, depending on whether or not you wantthe unit to emit the same ring as the cellular phone when a callis being received on the cellular phone.– If you prefer the same ring as the cellular phone, select “On(with Talking CID)” of the “Ring as cell(limited)” setting.– If you prefer the same ring as the unit, select “Off” of the“Ring as cell (limited)” setting, and select “On” ofthe “Talking caller ID” setting on the handset andbase unit.RConfirm that the text message (SMS) alert setting is correctlyset (page 53).Answering systemProblem Cause/solutionThe unit does not record newmessages.RThe answering system is turned off. Turn it on (page 57).RThe answering system does not answer or record calls fromcellular lines.RThe message memory is full. Erase unnecessary messages(page 58, 59).RThe recording time is set to “Greeting only”. Change thesetting (page 63).RYour landline phone service provider’s voicemail service may beanswering your calls before the unit’s answering system cananswer your calls. Change the unit’s number of rings setting(page 62) to a lower value, or contact your landline phoneservice provider.RThe answering system will not answer incoming calls while theother devices such as headset or handsets are engaged in acall.I cannot operate the answeringsystem remotely.RThe remote access code is not set. Set the remote access code(page 61).RYou are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 61).RThe answering system is turned off. Turn it on (page 62).RYou cannot operate the answering system when calling acellular phone paired to the base unit.The unit does not emit thespecified number of rings.RIf the “One ring for blocked call” is turned off, thenumber of rings decreases by 1 from the specified number ofrings.For assistance, please visit www.panasonic.com/support 73Useful InformationTGF38x(en)_1008_ver002.pdf 73 2014/10/08 17:43:16
Bluetooth PINProblem Cause/solutionI cannot remember the PIN. RChange the PIN using the following method.Handset/Base unit:1MMENUN#6192*70003Enter the new 4-digit PIN. a MOKN4Enter the new 4-digit PIN again. a MSAVEN a MOFFN/MEXITNVoicemailProblem Cause/solution“Voicemail msg.via phoneco.” is shown on the display.How do I remove this messagefrom the display?RThis notification is displayed when your landline phone serviceprovider’s voicemail service (not the unit’s answering system)has recorded a message for you. Typically you can remove thisnotification from the display by listening to the message. Tolisten to the message, dial the voicemail number provided byyour landline phone service provider (for most cases, this will beyour own phone number), and follow the voice instructions.Depending on your landline phone service provider, you mayneed to remove all messages from your voice mailbox toremove the notification. You can also remove this notification bypressing and holding # until the unit beeps.Liquid damageProblem Cause/solutionLiquid or other form of moisturehas entered the handset/baseunit.RDisconnect the AC adaptor and telephone line cord from thebase unit. Remove the batteries from the handset and leave todry for at least 3 days. After the handset/base unit arecompletely dry, reconnect the AC adaptor and telephone linecord. Insert the batteries and charge fully before use. If the unitdoes not work properly, contact an authorized service center.Caution:RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.74 For assistance, please visit www.panasonic.com/supportUseful InformationTGF38x(en)_1008_ver002.pdf 74 2014/10/08 17:43:16
FCC and other informationThis equipment complies with Part 68 of the FCCrules and the requirements adopted by the ACTA.On the bottom of this equipment is a label thatcontains, among other information, a productidentifier in the format US:ACJ----------.If requested, this number must be provided to thetelephone company.RRegistration No.............(found on the bottom ofthe unit)RRinger Equivalence No. (REN).......0.1BA plug and jack used to connect this equipment tothe premises wiring and telephone network mustcomply with the applicable FCC Part 68 rules andrequirements adopted by the ACTA. A complianttelephone cord and modular plug is provided withthe product. It is designed to be connected to acompatible modular jack that is also compliant.The REN is used to determine the number ofdevices that may be connected to a telephoneline. Excessive RENs on a telephone line mayresult in the devices not ringing in response to anincoming call. In most but not all areas, the sum ofRENs should not exceed five (5.0). To be certainof the number of devices that may be connected toa line, as determined by the total RENs, contactthe local telephone company. For productsapproved after July 23, 2001, the REN for theproduct is part of the product identifier that has theformat US:AAAEQ##TXXXX. The digitsrepresented by ## are the REN without a decimalpoint (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephonenetwork, the telephone company will notify you inadvance that temporary discontinuance of servicemay be required. But if advance notice isn’tpractical, the telephone company will notify thecustomer as soon as possible. Also, you will beadvised of your right to file a complaint with theFCC if you believe it is necessary.The telephone company may make changes in itsfacilities, equipment, operations or procedures thatcould affect the operation of the equipment. If thishappens the telephone company will provideadvance notice in order for you to make necessarymodifications to maintain uninterrupted service.If trouble is experienced with this equipment, forrepair or warranty information, please contact aFactory Service Center or other AuthorizedServicer. If the equipment is causing harm to thetelephone network, the telephone company mayrequest that you disconnect the equipment untilthe problem is resolved.Connection to party line service is subject to statetariffs. Contact the state public utility commission,public service commission or corporationcommission for information.If your home has specially wired alarm equipmentconnected to the telephone line, ensure theinstallation of this equipment does not disable youralarm equipment. If you have questions aboutwhat will disable alarm equipment, consult yourtelephone company or a qualified installer.This equipment is hearing aid compatible asdefined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise mightbe heard in your Hearing Aid. Some Hearing Aidsare not adequately shielded from external RF(radio frequency) energy. If noise occurs, use anoptional headset accessory or the speakerphoneoption (if applicable) when using this phone.Consult with your audiologist or Hearing Aidmanufacturer about the availability of Hearing Aidswhich provide adequate shielding to RF energycommonly emitted by digital devices.WHEN PROGRAMMING EMERGENCYNUMBERS AND(OR) MAKING TEST CALLS TOEMERGENCY NUMBERS:1. Remain on the line and briefly explain to thedispatcher the reason for the call.2. Perform such activities in the off-peak hours,such as early morning or late evenings.This device complies with Part 15 of the FCCRules. Operation is subject to the following twoconditions:(1) This device may not cause harmfulinterference, and (2) this device must accept anyinterference received, including interference thatmay cause undesired operation.Privacy of communications may not be ensuredwhen using this phone.For assistance, please visit www.panasonic.com/support 75Useful InformationTGF38x(en)_1008_ver002.pdf 75 2014/10/08 17:43:17
CAUTION:Any changes or modifications not expresslyapproved by the party responsible for compliancecould void the user’s authority to operate thisdevice.NOTE:This equipment has been tested and found tocomply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limitsare designed to provide reasonable protectionagainst harmful interference in a residentialinstallation. This equipment generates, uses, andcan radiate radio frequency energy and, if notinstalled and used in accordance with theinstructions, may cause harmful interference toradio communications. However, there is noguarantee that interference will not occur in aparticular installation. If this equipment does causeharmful interference to radio or televisionreception, which can be determined by turning theequipment off and on, the user is encouraged totry to correct the interference by one or more ofthe following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipmentand receiver.– Connect the equipment into an outlet on acircuit different from that to which the receiver isconnected.– Consult the dealer or an experienced radio/TVtechnician for help.Some cordless telephones operate at frequenciesthat may cause interference to nearby TVs andVCRs. To minimize or prevent such interference,the base of the cordless telephone should not beplaced near or on top of a TV or VCR. Ifinterference is experienced, move the cordlesstelephone further away from the TV or VCR.Thiswill often reduce or eliminate interference.FCC RF Exposure Warning:RThis product complies with FCC radiationexposure limits set forth for an uncontrolledenvironment.RTo comply with FCC RF exposurerequirements, the base unit must be installedand operated 20 cm (8 inches) or more betweenthe product and all person’s body.RThis product may not be collocated or operatedin conjunction with any other antenna ortransmitter.RThe handset may be carried and operated withonly the specific provided belt-clip. Othernon-tested belt-clips or similar body-wornaccessories may not comply and must beavoided.Notice:RFCC ID can be found inside the batterycompartment or on the bottom of the units.Compliance with TIA-1083 standard:Telephone handsets identified with this logo havereduced noise and interference when used withT-Coil equipped hearing aids and cochlearimplants.TCompatible withHearing Aid T-CoilTIA-1083Charge only modeThe charge only mode is the dedicated mode tocharge the back-up batteries of the base unit. Donot use this mode if it is unnecessary because allfunctions except the base unit’s battery charge isdisabled with this feature on. Leave all theregistered handsets on the chargers during use ofthe charge only mode.nTo activate the charge only mode:1Disconnect the telephone line cord, the ACadaptor plug, and remove the batteries fromthe base unit with the corded handsetplaced on the base unit.2Press and hold 3, MZN, and MHOLDN at thesame time, then insert the AC adaptor plugto the base unit.Keep on pressing these keys until:– a beep tone sounds, and– the ANSWER ON/OFF and SP-PHONEindicators once turn on and off.3Release these keys.RLCD turns off.4Insert batteries.RThe batteries are started to be charged.Note:RIf the LCD is still on when you release the keys,the base unit is not in the charging only mode.Repeat from step 1. The charge only mode is76 For assistance, please visit www.panasonic.com/supportUseful InformationTGF38x(en)_1008_ver002.pdf 76 2014/10/08 17:43:17
canceled when the corded handset comes offduring or after setting up.nTo deactivate the charge only mode:– Lift the corded handset from the base unitand replace it.– Press any key.– 24 hours passed after activating the chargeonly mode.For assistance, please visit www.panasonic.com/support 77Useful InformationTGF38x(en)_1008_ver002.pdf 77 2014/10/08 17:43:17
Guía Rápida Española78 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) Guía Rápida EspañolaTGF38x(en)_1008_ver002.pdf 78 2014/10/08 17:43:17
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80 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) Guía Rápida EspañolaTGF38x(en)_1008_ver002.pdf 80 2014/10/08 17:43:17
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Customer servicesCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:www.panasonic.com/supportor, contact us via the web at: www.panasonic.com/contactinfoFor hearing or speech impaired TTY users, TTY: 1-877-833-8855For hearing or speech impaired TTY users, TTY: 1-866-605-1277Purchase Parts, Accessories and Owner’s Manual online for all Panasonic Products by visiting our Web Site at:www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic National Parts Center20421 84th Avenue S., Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express.)Accessory Purchases (United States and Puerto Rico)90 For assistance, please visit www.panasonic.com/supportAppendixTGF38x(en)_1008_ver002.pdf 90 2014/10/08 17:43:17
Warranty (For United States and Puerto Rico)Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.Online Repair RequestTo submit a new repair request and for quick repair status visit our web site atwww.panasonic.com/repairWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.Panasonic Telephone Products Limited WarrantyMail-in Service--OnlineIF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.For assistance, please visit www.panasonic.com/support 91AppendixTGF38x(en)_1008_ver002.pdf 91 2014/10/08 17:43:17
L Carefully pack your unit, preferably in the original carton.L Attach a letter, detailing the symptom.L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.When you ship the productLimited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.92 For assistance, please visit www.panasonic.com/supportAppendixTGF38x(en)_1008_ver002.pdf 92 2014/10/08 17:43:17
Index#3-way conference: 22, 26AAdditional handset: 48Alarm: 44Answering calls: 21, 25Answering systemCall screening: 62Erasing messages: 58, 59, 62Greeting message: 57Listening to messages: 58, 61New message alerting: 59Number of rings: 62Recording time: 63Remote access code: 61Remote operation: 61Ring count: 62Toll saver: 62Turning on/off: 57Auto intercom: 27Auto talk: 21, 42BBaby monitor: 46Battery: 9, 11Battery saving mode: 11Bluetooth wireless technologyCellular phone (Link to cell): 16Headset: 54Phonebook transfer: 52Booster (Clarity booster): 22CCall block: 28One ring for blocked call: 29Call share: 22, 26, 43Call waiting: 21, 25Call Waiting Caller ID: 21, 25Caller ID number auto edit: 42, 50Caller ID service: 49Caller list: 49Caller list edit: 50Cellular calls: 20, 24Cellular phonePairing: 16Unpairing: 16Chain dial: 34CID (Caller ID): 49, 50Conference calls: 22, 26Control type: 12, 13Customer support: 43DDate and time: 15Dialing mode: 15Direct command code: 37DisplayContrast: 42Language: 14EEco mode: 11Equalizer: 22Error messages: 67FFlash: 21, 25, 43GGroups: 32HHandsetDeregistration: 48Locator: 12Name: 47Registration: 48Hold: 21, 25IIntercom: 27KKey detector: 41, 43Key tone: 42LLandline calls: 20, 24Line mode: 43Link to cellAlert settings for your DECT phone: 54Area code: 19Auto connection: 17Cellular line only mode: 18Cellular line selection: 19Connection: 18Link to Cell app: 53Ring as cell mode: 17Select unit to ring: 17Text message (SMS: Short MessageService) alert: 53, 54MMaking calls: 20, 24Missed calls: 49Mute: 21, 25NNoise reduction: 22OOne-touch dial buttons: 35PPause: 20, 24Phonebook: 31PIN: 19Power failure (power back-up operation): 10RRedialing: 20, 24Ringer ID: 32Ringer tone: 39, 41Rotary/pulse service: 21, 25SSilent mode: 45Speed dial: 34SP-PHONE (Speakerphone): 20TTalking Caller ID: 49Temporary tone dialing: 21, 25Time adjustment: 41Transferring calls: 22, 26Troubleshooting: 68TTY: 90VVM (Voicemail): 6493IndexTGF38x(en)_1008_ver002.pdf 93 2014/10/08 17:43:17
Voice guidance language: 14Voicemail: 62VolumeReceiver: 20Ringer (Base unit): 25, 39, 41Ringer (Handset): 21, 39, 41Speaker: 20, 24WWall mounting: 6594IndexTGF38x(en)_1008_ver002.pdf 94 2014/10/08 17:43:17
95NotesTGF38x(en)_1008_ver002.pdf 95 2014/10/08 17:43:17
1 Reconnect AC adaptor to the base unit.2 Check if telephone line cord is connected.3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)4 Read troubleshooting page in the Operating Instructions.Visit our Web site: www.panasonic.com/supportLFAQ and troubleshooting hints are available.If your product is not working properly. . .IMPORTANT!For your future referenceWe recommend keeping a record of the following information to assist with any repair under warranty.Serial No. Date of purchase(found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here.Two Riverfront Plaza, Newark, NJ 07102-5490© Panasonic System Networks Co., Ltd. 2014Printed in China *PNQX6728ZA**PNQX6728ZA* PNQX6728ZA TT1114WK0 (E)TGF38x(en)_1008_ver002.pdf 96 2014/10/08 17:43:18

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