Panasonic of North America 96NKX-TGF380 DECT 6.0 Base with BT User Manual Operating Instructions English
Panasonic Corporation of North America DECT 6.0 Base with BT Operating Instructions English
Users Manual
Operating Instructions Digital Corded/Cordless Phone with Link-to-Cell Model No. KX-TGF380 KX-TGF382 KX-TGF383 Model shown is KX-TGF380. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 78. For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A. or Puerto Rico. Please register your product: www.panasonic.com/prodreg TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:11 Table of Contents Introduction Model composition ..............................................3 Accessory information ........................................3 Important Information For your safety ....................................................6 Important safety instructions ...............................7 For best performance .........................................7 Other information ................................................7 Specifications ......................................................8 Getting Started Setting up ............................................................9 Controls ............................................................12 Display icons/Indicators ....................................13 Language settings ............................................14 Date and time ...................................................15 Recording your greeting message ....................15 Other settings ...................................................15 Link to Cell Link to cell feature .............................................16 Pairing a cellular phone ....................................16 Link to cell settings ...........................................17 Making/Answering Calls Using the Handset Making cellular calls ..........................................20 Making landline calls .........................................20 Answering calls .................................................21 Useful features during a call .............................21 Making/Answering Calls Using the Base Unit Other programming ...........................................47 Registering a unit ..............................................48 Caller ID Service Using Caller ID service .....................................49 Caller list ...........................................................49 Using Bluetooth® Devices Copying phonebook from a cellular phone (phonebook transfer) ........................................52 Link to Cell app .................................................53 Text message (SMS) alert ................................53 Alert settings for your DECT phone ..................54 Using a Bluetooth wireless headset (optional) for landline calls .....................................................54 Answering System for Landline Answering system for landline ..........................57 Turning the answering system on/off ................57 Greeting message ............................................57 Listening to messages ......................................58 Advanced new message alerting features ........59 Remote operation .............................................61 Answering system settings ...............................62 Useful Information Voicemail service for landline ...........................64 Wall mounting ...................................................65 Error messages ................................................67 Troubleshooting ................................................68 FCC and other information ...............................75 Guía Rápida Española Guía Rápida Española ......................................78 Making cellular calls ..........................................24 Making landline calls .........................................24 Answering calls .................................................25 Useful features during a call .............................25 Appendix Intercom Index Intercom ............................................................27 Index..................................................................93 Customer services ............................................90 Warranty (For United States and Puerto Rico) .................................................................91 Call block Using MCALL BLOCKN button ..........................28 Storing unwanted callers ..................................28 Phonebook Phonebook ........................................................31 Speed dial .........................................................34 One-touch dial buttons ......................................35 Programming Menu list ...........................................................37 Alarm ................................................................44 Silent mode .......................................................45 Baby monitor .....................................................46 TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:11 Introduction Model composition Series Model No. Base unit Handset Part No. Part No. KX-TGF380 series KX-TGF380 KX-TGF380 KX-TGFA30 Quantity KX-TGF382 KX-TGF380 KX-TGFA30 KX-TGF383 KX-TGF380 KX-TGFA30 Accessory information Supplied accessories No. Accessory item/Part number AC adaptor/PNLV226Z Quantity KX-TGF380 KX-TGF382 KX-TGF383 Telephone line Desk stand/Wall mounting adaptor*2/PNKL1051Z1 Corded handset/PNLXP1005Y Corded handset cord/PQJA212V Rechargeable batteries*3 Handset cover*4/PNYNTGA680BR Belt clip/PNKE1268Z1 Charger/PNLC1040ZB *1 *2 *3 *4 cord*1 PQJA10075Y: Black cord, PQJA10075Z: Transparent cord The desk stand/wall mounting adaptor comes attached to the base unit. See page 4 for replacement battery information. The handset cover comes attached to the handset. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:11 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 90). Accessory item Model number/Specifications Rechargeable batteries HHR-4DPA*1 R To order, please visit www.panasonic.com/batterystore Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430 T-adaptor KX-J66 Range extender KX-TGA405*2 Key detector KX-TGA20*3 *1 Replacement batteries may have a different capacity from that of the supplied batteries. *2 By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. This product can be purchased online. Please visit our Web site: www.panasonic.com/RangeExtender *3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached. Please visit our Web site: www.panasonic.net/pcc/products/telephone/p/tga20/ Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Expanding your phone system Handset (optional): KX-TGFA30 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different color from that of the supplied handsets. Bluetooth® devices You can expand your phone system by pairing the following units to a single base unit. Your Bluetooth cellular phone*1: 2 max. (for cellular calls: page 16) For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:11 Introduction Your Bluetooth headset*1: 1 max. (for a wireless hands-free conversation: page 54) *1 Your cellular phone and headset must be Bluetooth wireless technology compatible. For more details and the list of compatible cellular phones, please visit our Web site: www.panasonic.com/link2cell Trademarks R The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Panasonic Corporation is under license. R iPhone® is a registered trademark of Apple Inc. R Android is a trademark of Google Inc. R All other trademarks identified herein are the property of their respective owners. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:11 Important Information For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).) R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. CAUTION Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. R Regularly remove any dust, etc. from the AC adaptor/ power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. R Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at www.panasonic.com/contactinfo R Unplug from power outlets and never touch the inside of the product if its casing has been broken open. R Never touch the plug with wet hands. Danger of electric shock exists. Installation R To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. Operating safeguards R Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. R Do not disassemble the product. R Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. R Do not excessively pull the corded handset cord from the base unit. This may cause the base unit to fall, resulting in injury. Installation and location R Never install telephone wiring during an electrical storm. R Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. R Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. R Use caution when installing or modifying telephone lines. R The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. R This cordless handset is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. Ni-MH rechargeable batteries R We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. R Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. R Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. R Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode. Attention: Medical R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery. 2014/10/08 17:43:12 Important Information Note when using Alkaline batteries for power back-up R The batteries should be used correctly, otherwise the unit may be damaged due to battery leakage. R Do not charge, short-circuit, disassemble, or heat the batteries. R Do not dispose of batteries in a fire. R Remove all the batteries when replacing. R Do not mix old, new or different types of batteries. R It is recommended that batteries are replaced annually. R It is recommended that batteries are replaced after a power outage. Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise R Do not place heavy objects on top of the product. R When you leave the product unused for a long period of time, unplug the product from the power outlet. R The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care R Wipe the outer surface of the product with a soft moist cloth. R Do not use benzine, thinner, or any abrasive powder. Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Notice for product disposal, transfer, or return R This product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. Notice The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: – at a convenient, high, and central location with no obstructions between the cordless handset and base unit in an indoor environment. – away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. – facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) R Coverage and voice quality depends on the local environmental conditions. R If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:12 Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) Bluetooth wireless technology 2.1 R Frequency range: 1.92 GHz to 1.93 GHz (DECT) 2.402 GHz to 2.48 GHz (Bluetooth) R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit: Standby: Approx. 1.1 W Maximum: Approx. 3.5 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 1.8 W R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:12 Getting Started R Follow the directions on the display to set up the unit. Setting up n Charger Connect the AC adaptor to the power outlet. Connections n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Connect the telephone line cord to the unit until you hear a click. Fasten the AC adaptor cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Connect the corded handset cord to the corded handset and the base unit until you hear a click. Handset battery installation R USE ONLY rechargeable Ni-MH batteries AAA (R03) size (1). R Do NOT use Alkaline/Manganese/Ni-Cd batteries. ). R Confirm correct polarities ( , 4 6 R Follow the directions on the display to set up the unit. Handset battery charging Charge for about 7 hours. R Confirm “Charging” is displayed (1). R When the batteries are fully charged, “Fully charged” is displayed. Note: R Use only the supplied Panasonic AC adaptor PNLV226. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:12 Getting Started *2 The Alkaline batteries cannot be charged. Handset battery level Icon Battery level High Medium Low Needs charging. Empty Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 13 hours max.*1 Not in use (standby) 12 days max.*1 *1 If eco mode is on. Note: R Actual battery performance depends on usage and ambient environment. Base unit battery installation (for power back-up) By inserting 2 rechargeable Ni-MH batteries (not supplied) into the base unit, you can use the unit temporarily when a power failure occurs. Important: R The following types of battery are available for the base unit: – Rechargeable Ni-MH batteries with AAA (R03) size*1 – Alkaline batteries*2 You can also use the charged Ni-MH batteries installed in your handset(s) for the base unit. R Do NOT use Manganese batteries. R Confirm correct polarieties ( , ). *1 When the Ni-MH batteries are installed in the base unit, they are fully charged after 15 hours. Disconnect the telephone line cord(s) (A). When finished, close the cover, then reconnect the telephone line cord(s) (D). Open the battery cover (B). Install the batteries in the battery compartment (C). Note: R If there is a connected device (for example, a modem) between the base unit and the telephone line jack, the power back-up operation of the unit may not function, even if a back-up battery is in the base unit. Base unit battery status when a power failure occurs Icon Battery status Power back-up mode is on. Battery power is low.*1 *1 If is flashing on the base unit, replace the batteries with new ones (Alkaline) as soon as possible for temporary use. When using Alkaline batteries, dispose old ones. When using Ni-MH rechargeable batteries, you may replace the used batteries into the base unit to charge them after a power failure is recovered. For assistance, please visit www.panasonic.com/support 10 TGF38x(en)_1008_ver002.pdf 10 2014/10/08 17:43:12 Getting Started Battery saving mode setting Note when setting up This feature allows the base unit to reduce the power consumption by limitting the available functions and extend the battery life during a power failure. The following settings are available: – “On” : The unit will work as a standard telephone and landline calls can be available with the corded handset only to save battery power consumption. (You cannot use the base unit display, phonebook, one-touch dial, answering system, speakerphone, Bluetooth functions, etc.) – “Off” (default): You can use the full functions of the base unit, but the battery power is not saved. Base unit MMENUN#150 MbN: Select the desired setting. MbN: “Battery saving mode” a MSELECTN MSAVEN a MOFFN Note: R During power back-up operations, the brightness level of the base unit display is lowered even if the battery saving mode is set to “Off”. R Once the battery saving mode is set to “On”, the unit rings with the volume level 1 even if the ringer volume for the base unit is set to “Off” to let you know the incoming call is being received. Panasonic Ni-MH battery performance (optional batteries) during power back-up operation Saving mode Operation Off On In continuous use 100 min. xx min. Not in use (standby) 140 min. xx min. Note for connections R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. Note for Ni-MH battery installation R Handset: Use the supplied rechargeable batteries. R Handset/Base unit: For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. Note for battery charging R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity. Intelligent eco mode This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit. R When this feature is activated, is displayed. However, during a call, is not displayed even though this feature is activated. R Eco mode is turned off when the clarity booster is activated (page 22). Note: R The operating time depends on the type of batteries. R Actual battery performance depends on usage and ambient environment. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 11 2014/10/08 11 17:43:12 Getting Started – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – MFN : View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list. Controls Handset Base unit B C Belt clip hole Speaker M N (TALK) Headset jack Dial keypad (*: TONE) MZN (SP-PHONE: Speakerphone) Microphone Receiver Display MOFFN MFLASHN MCALL WAITN MCALL BLOCKN Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. After a cellular phone is paired, MCELLN is displayed. Navigator key 12 Corded handset Receiver Speaker Display R The display can be moved back and forth to select the desired angle. MONE-TOUCH DIALN Microphone MSPEED DIALN MFLASHN MCALL WAITN MHOLDN MLOCATORN MINTERCOMN R You can locate a misplaced handset by pressing MLOCATORN. Dial keypad (*: TONE) MEXITN MERASEN MREDIALN MPAUSEN MZN (SP-PHONE: Speakerphone) SP-PHONE indicator MCELL 1N For assistance, please visit www.panasonic.com/support 12 TGF38x(en)_1008_ver002.pdf 2014/10/08 17:43:12 Getting Started CELL 1 indicator MCELL 2N CELL 2 indicator M N (ANSWER ON/OFF) ANSWER ON/OFF indicator MCALL BLOCKN M N (PLAY/STOP) Message indicator Desk stand/Wall mounting adaptor R The adaptor is a removable attachment for desk stand or wall mounting use (page 65). n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, M N, or M N: Scroll through various lists and items. – VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – M N/M N: Repeat/skip messages during playback. Item Meaning A cellular phone is connected.*1 Ready to make/receive cellular calls. R When turned off: A cellular phone is not connected to the base unit. (page 18) – A cellular call is being done on that line. – The cellular line is selected for the setting. Noise reduction is set. (page 22) Equalizer is set. (page 22) Speakerphone is on. (page 20) Ringer volume is off.*3 (page 21, 39) Silent mode is on. (page 45) Call sharing mode is off. (page 43) Alarm is on. (page 44) Handset number Display icons/Indicators Battery level Handset display items Clarity booster is on.*2 (page 22) Item Blocked call (page 28) Baby monitor is activated. The name/number displayed next to the icon indicates the monitoring unit. (page 46) Meaning Within base unit range Out of base unit range The landline is in use. R When flashing: The call is put on hold. R When flashing rapidly: An incoming call is now being received. use.*1 A cellular line is in R When flashing: The cellular call is put on hold. R When flashing rapidly: A cellular call is being received. Eco mode is on.*2 (page 11) In use Answering system is being used by another handset or the base unit. Cell1 in Someone is using the use corresponding line. Cell2 in use C1&C2 in use Line in use *1 Corresponding cellular line(s) is(are) indicated next to the item. *2 During a cellular call, the item is not displayed even though the feature is activated. *3 Corresponding lines (1, 2: cellular line, L: landline) are indicated next to the item. If all lines are turned off, no line is indicated. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 13 2014/10/08 13 17:43:12 Getting Started Base unit display items Item CELL indicators on the base unit The CELL indicators show each cellular line status. Meaning The landline is in use. R When flashing: The call is put on hold. R When flashing rapidly: An incoming call is now being received. Status Meaning On A cellular phone is connected. Ready to make/receive cellular calls. Flashing – The cellular line is in use. – Phonebook entries are being copied from a cellular phone. (page 52) – The base unit is searching for the paired cellular phone. – The base unit is pairing a cellular phone. – A cellular call is put on hold. Flashing rapidly A cellular call is being received. Light off – A cellular phone is not paired to the base unit. – A cellular phone is not connected to the base unit. (page 18) A cellular line is in use.*1 R When flashing: The cellular call is put on hold. R When flashing rapidly: A cellular call is being received. Ringer volume is off.*2 (page 25, 39) Silent mode is on. (page 45) Call sharing mode is off. (page 43) “Greeting only” is selected. Caller messages are not recorded. (page 63) – A cellular call is being done on that line. – The cellular line is selected for the setting. Power back-up mode is on. (page 10) Blocked call (page 28) A Bluetooth headset is connected to the base unit. Ready to use it. A Bluetooth headset is in use. In use Answering system is being used by the handset. Cell1 in Someone is using the use corresponding line. Cell2 in use Display language You can select either “English” or “Español” as the display language. The default setting is “English”. Handset / Base unit MMENUN#110 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Voice guidance language Cell1 &Cell2 in use You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”. Program this setting using either the base unit or one of the handsets. Line in use *1 Corresponding lines (C1, C2: cellular line) are indicated next to the item. *2 Corresponding lines (C1, C2: cellular line, L: landline) are indicated next to the item. Handset / Base unit MMENUN#112 MbN: Select the desired setting. a MSAVEN For assistance, please visit www.panasonic.com/support 14 TGF38x(en)_1008_ver002.pdf Language settings 14 2014/10/08 17:43:12 Getting Started Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Base unit: MEXITN Other settings Date and time Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#101 Enter the current month, date, and year by selecting 2 digits for each. Example: July 15, 2015 07 15 15 MOKN Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each. Example: 9:30 09 30 Proceed with the operation for your unit. Handset: *: Select “AM” or “PM”. Base unit: MAM/PMN: Select “AM” or “PM”. MSAVEN Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#120 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Note: R When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. Recording your greeting message You can record your own greeting message instead of using a pre-recorded greeting message. See page 57 for details. Handset / Base unit MMENUN#302 MbN: “Yes” a MSELECTN Record a greeting message. a MSTOPN Proceed with the operation for your unit. Handset: MOFFN For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 15 2014/10/08 15 17:43:12 Link to Cell Link to cell feature You can connect your base unit and cellular phone using Bluetooth wireless technology, so that you can make or answer cellular calls using your phone system. This allows you to: – use the unit to talk on cellular calls even if some areas of your home have poor cellular reception, simply by placing your cellular phone in an area with good reception. – talk on cellular calls even if your cellular phone is in your pocket or bag. – enjoy cordless cellular calls even if your cellular phone plugged in and charging. Important: R Your cellular phone must support the Hands Free Profile (HFP) specification. R You may pair 2 cellular phones and 1 headset. R The unit can be used to talk on 2 lines at the same time (for example, 2 cellular lines, or the landline and 1 cellular line). R Only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line). R Locate your cellular phone near the base unit. If the cellular phone is too close to the base unit during a cellular call, you may hear noise. For best performance, we recommend placing the cellular phone between 0.6 m to 3 m (2 feet to 10 feet) away from the base unit. Pairing a cellular phone Important: R For more details and the list of compatible cellular phones, please visit our Web site: www.panasonic.com/link2cell R Before pairing a Bluetooth enabled cellular phone to the base unit, make sure that no other Bluetooth device such as a Bluetooth headset is connected to your cellular phone. Base unit Press and hold MCELL 1N or MCELL 2N for a few seconds. R After the corresponding CELL indicator on the base unit starts flashing, the rest of the procedure must be completed within 5 minutes. Your cellular phone: While the corresponding CELL indicator is flashing, follow the instructions of your cellular phone to enter the pairing mode. R Depending on your cellular phone, it may ask you to enter the Bluetooth PIN (default: “0000”). If your cellular phone shows PassKey confirmation on its display, follow the directions to proceed. Wait until a long beep sounds. R It may take more than 10 seconds to complete pairing. R When the corresponding CELL indicator lights up, the cellular phone is connected to the base unit. You are ready to make cellular calls. MEXITN Note: R Make sure that your cellular phone is set to connect to this product automatically. Refer to your cellular phone’s operating instructions. R Make sure you cancel your cellular phone’s current pairing if you want to pair it to the other line (page 16). R The default setting for the app alert feature is “On”, so when you pair your cellular phone to the base unit, this feature may be activated (page 53). (This depends on the version and type of cellular phone you are using.) Unpairing a cellular phone You can cancel the pairing of a cellular phone that is stored in the base unit. Program this setting using either the base unit or one of the handsets. Handset / Base unit For CELL 1: MMENUN#6111 For CELL 2: MMENUN#6112 MbN: “Yes” a MSELECTN R When the cellular phone is unpaired, the CELL indicator is turned off. Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, please visit www.panasonic.com/support 16 TGF38x(en)_1008_ver002.pdf 16 2014/10/08 17:43:12 Link to Cell Link to cell settings Selecting which unit receives cellular calls You can select which unit rings and receives calls for a cellular line. When “All” is selected, all handsets and the base unit ring. Program this setting using either the base unit or one of the handsets. Handset / Base unit For CELL 1: MMENUN#6271 For CELL 2: MMENUN#6272 MbN: Select the desired handset or “All”. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Note: R When you select a specific handset to receive calls for a cellular line: – other handsets cannot answer the calls. – the base unit can answer the calls even though it does not ring. However, you can make the base unit ring by adjusting the base unit ringer volume (page 39). R When you change to “All” from other setting, the base unit ringer volume also returns to the lowest level even if the ringer volume was changed. R The units selected with this setting have the text message alert feature (page 53) applied to them. Ring as cell mode Once this feature is turned on, the handset and base unit ring using the same ringer tone as your cellular phone. The following settings are available: – “Off”: Turn this feature off to use the ringer tones of the handset and base unit. Caller information is announced depending on the Talking Caller ID setting (page 41). – “On (with Talking CID)” (default): The handset and base unit use your cellular phone’s ringer tone. Caller information is announced even if the Talking Caller ID is turned off. – “On (without Talking CID)”: The handset and base unit use your cellular phone’s ringer tone. Caller information is not announced even if the Talking Caller ID is turned on. Program this setting using either the base unit or one of the handsets. Important: R To use this feature, your cellular phone must support Bluetooth in-band ringtone. Refer to your cellular phone’s operating instructions. Handset / Base unit For CELL 1: MMENUN#6141 For CELL 2: MMENUN#6142 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Note: R The units use the preset ringer tones (page 41) instead of your cellular phone’s ringer tone when a cellular call is being received if: – your cellular phone is in silent mode (depending on your cellular phone). – the base unit is in use. – 2 handsets are sharing a landline call. R If your cellular phone is in silent mode with “On (with Talking CID)” set, the unit announces caller information even when Talking Caller ID is turned off (page 41). To use the handset ringer tone instead of your cellular phone’s ringer tone Select “Off” in step 2, “Ring as cell mode”, page 17. To change the handset ringer tone for a cellular line, see page 39. Auto connection to the Bluetooth devices (cellular phones or headset) After pairing, your Bluetooth devices are connected to the base unit. If you move the Bluetooth devices out of base unit range, the Bluetooth devices are disconnected from the base unit. This feature allows the base unit to try to reconnect the Bluetooth devices at regular intervals when it returns within base unit range. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 17 2014/10/08 17 17:43:12 Link to Cell You can set the interval. The default setting is “1 min”. Program this setting using either the base unit or one of the handsets. Important: R When 3 Bluetooth devices (2 cellular phones and 1 headset) are paired to the base unit, only 2 Bluetooth devices can be used with the unit at the same time, and the base unit loses its connection from other Bluetooth devices. To automatically resume the connection to Bluetooth devices, leave the auto connection on. R Some cellular phones lose connection after usage, please check the specifications of your cellular phone for more details. Handset / Base unit MMENUN#632 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Note: R Some cellular phones may ask you if you accept the connection requirement from the base unit. In that case, select “Off” in step 2. Check the specifications of your cellular phone. Connecting/disconnecting the cellular phone manually If you will not be using the paired cellular phone’s link to cell feature temporarily (for example, you do not want the unit to ring when your cellular line receives a call), you can disconnect your cellular phone from the base unit. If you want to use it again, reconnect the cellular phone to the base unit. Program this setting using either the base unit or one of the handsets. Note: R After you disconnect a paired cellular phone from the base unit manually, it will automatically be connected to the base unit in 30 minutes. If you do not use the link to cell feature anymore, unpair the cellular phone (page 17). R A disconnected cellular phone is not unpaired from the base unit, so pairing it to the base unit again is unnecessary. To connect/disconnect: For CELL 1: MMENUN#6251 For CELL 2: MMENUN#6252 R A long beep sounds. Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Cellular line only mode (If you do not use the landline) If you do not use the landline, we recommend setting the unit to the cellular line only mode. The default setting is “Off” Program this setting using either the base unit or one of the handsets. Important: R If you turn on the “Cell line only mode”, disconnect the telephone line cord from the base unit. Otherwise the “Cell line only mode” cannot be activated. Handset / Base unit MMENUN#157 To turn on: MbN: “On” a MSELECTN a MbN: “Yes” a MSELECTN To turn off: MbN: “Off” a MSELECTN Note: R Once you set this mode, you can use the following buttons to make cellular calls: – for the handset, press M N or MZN instead of MCELLN (page 20). – for the base unit, press MZN instead of the line button (MCELL 1N or MCELL 2N) set for the cellular line selection (page 19, 24). R Once you set this mode, the following features cannot be used: – Landline features (page 44) – Answering system (page 57) Messages cannot be received. – Voicemail features (page 64) R After this mode is turned on or off, the base unit reboots. – Bluetooth connections from cellular phones or headset are disconnected. If the auto connection is turned on (page 17), the cellular phones are reconnected. For assistance, please visit www.panasonic.com/support 18 TGF38x(en)_1008_ver002.pdf Handset / Base unit 18 2014/10/08 17:43:12 Link to Cell – will be displayed on the handset momentarily. The handset can be used once is displayed. When you use the landline again Before connecting the telephone line to the base unit, select “Off” in step 2, “Cellular line only mode (If you do not use the landline)”, page 18. Cellular line selection This feature determines which cellular line is selected to make cellular calls when: – you press MCELLN on the handset. – you press M N or MZN on the handset while the cellular line only mode is turned on. – you lift the corded handset or press MZN on the base unit while the cellular line only mode is turned on. The following settings are available: – “Manual” (default): You can select the desired cellular line when making a call. – “Cellphone 1”*1: CELL 1 is selected. – “Cellphone 2”*1: CELL 2 is selected. MMENUN#634 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Changing the Bluetooth PIN (Personal Identification Number) The PIN is used to pair cellular phones to the base unit. The default PIN is “0000”. To prevent unauthorized access to this product, we recommend that you change the PIN, and keep it confidential. Program this setting using either the base unit or one of the handsets. Important: R Please make note of your new PIN. The unit does not reveal the PIN to you. If you forget your PIN, see page 74. Handset / Base unit MMENUN#619 R If the unit prompts you to enter the old PIN (when the default has been changed), enter the current 4-digit PIN. Enter the new 4-digit PIN. a MOKN Handset / Base unit MSAVEN Enter the new 4-digit PIN again. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN *1 After the Bluetooth device is paired, the device name is displayed. Storing your area code (for dialing only a 7-digit phone number to make a local call) You need to add your area code when making cellular calls to a phone number in your area. Once you store your area code, it is automatically added to the beginning of the 7-digit phone number when making cellular calls. Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#633 Enter the 3-digit area code. R To correct a digit, press MCLEARN. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 19 2014/10/08 19 17:43:12 Making/Answering Calls Using the Handset Erasing a number in the redial list Making cellular calls Important: R The unit can be used to talk on 2 lines at the same time (for example, 2 cellular lines, or the landline and 1 cellular line). R Only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line). R Before making calls, confirm that the corresponding CELL indicator on the base unit lights up (page 14). n When a cellular phone is paired: 1 MEN REDIAL MbN: Select the desired phone number. a MMENUN MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN MOFFN n When a cellular phone is not paired: 1 MEN REDIAL Lift the handset and dial the phone number. R To correct a digit, press MCLEARN. MbN: Select the desired phone number. a MERASEN MCELLN R The unit starts dialing when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). Go to step 4. MbN: “Yes” a MSELECTN Making landline calls MbN: Select the desired cellular phone. a MSELECTN When you finish talking, press MOFFN or place the handset on the charger. Note: R To switch to the speaker, press MZN. To switch back to the receiver, press MZN/M N. Adjusting the receiver or speaker volume Press MDN or MCN repeatedly while talking. Note: R The receiver or speaker volume you set is kept for each line (landline and cellular lines). Making a cellular call using the redial list The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.). MEN REDIAL MbN: Select the desired phone number. MCELLN R The unit starts dialing when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). MbN: Select the desired cellular phone. a MSELECTN Lift the handset and dial the phone number. R To correct a digit, press MCLEARN. When you finish talking, press MOFFN or place the handset on the charger. Using the speakerphone Dial the phone number and press MZN. When you finish talking, press MOFFN. Note: R To switch back to the receiver, press MZN/M 20 N. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.). MEN REDIAL MbN: Select the desired phone number. Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 34). Example: If you need to dial the line access number “9” when making outside calls with a PBX: For assistance, please visit www.panasonic.com/support 20 TGF38x(en)_1008_ver002.pdf MOFFN 2014/10/08 17:43:13 Making/Answering Calls Using the Handset 9 a MDN (Pause) Dial the phone number. a M R The base unit user can take the call by pressing MZN a Lift the corded handset. Note: R A 3.5 second pause is inserted each time MDN (Pause) is pressed. Note: R After holding for 10 minutes, the call is disconnected. Mute Answering calls Lift the handset and press M N or MZN when the unit rings. R To answer a cellular call, you can also press MCELLN. When you finish talking, press MOFFN or place the handset on the charger. Any key answer: You can answer the call by pressing any dial key. Auto talk: You can answer calls simply by lifting the handset (page 42). Temporary ringer off: You can turn the ringer off temporarily by pressing M N. Press MMUTEN during a call. To return to the call, press MMUTEN. Note: R MMUTEN is a soft key visible on the display during a call. Flash for landline calls MFLASHN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the flash time, see page 43. Adjusting the handset ringer volume Press MDN or MCN repeatedly to select the desired volume while ringing. Useful features during a call Hold Press MMENUN during an outside call. MbN: “Hold” a MSELECTN To release hold on the cellular line: Press MCELLN. R Another handset user can take the call: MCELLN*1 a MbN : Select the corresponding cellular phone. a MSELECTN *1 The call is taken when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). R The base unit user can take the call by pressing MCELL 1N or MCELL 2N. a Lift the corded handset. To release hold on the landline: Press M N. R Another handset user can take the call by pressing M N. For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID, you must first subscribe with your landline phone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you hear the call waiting tone on the handset. Press MCALL WAITN to answer the 2nd call. To switch between calls, press MCALL WAITN. Note: R Please contact your landline phone service provider for details and availability of this service in your area. Temporary tone dialing for landline calls (for rotary/pulse service users) Press * (TONE) before entering access numbers which require tone dialing. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 21 2014/10/08 21 17:43:13 Making/Answering Calls Using the Handset Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary. R When this feature is turned on, is displayed. However, during a cellular call, is not displayed even though the feature is activated. Handset noise reduction This feature allows you to hear the voice of the person you are talking to clearly, by reducing the surrounding noise coming from the other party’s telephone. Call share You can join an existing outside call. n While another unit is on a cellular call: 1 To join the conversation, press MCELLN. R You can join the conversation when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). Press MMENUN while talking. MbN: “Noise reduction on” or “Noise reduction off” a MOKN Note: R The setting you made is kept for each line (landline and cellular lines). The default settings are as follows: – for landline: “Off” – for cellular lines: “On”. R Depending on the environment where this handset is being used, this feature may not be effective. R This feature is not available using the speakerphone. Handset equalizer This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand. R This feature is not available while using the speakerphone. R When both the “Equalizer” setting and noise is shown on the reduction are activated, display. Press MMENUN while talking. n While another unit is on a landline call: To join the conversation, press M N. Note: R A maximum of 3 parties (including 1 outside party) can join a conversation. (3-way conference) R To prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 43). Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets. During an outside call, press MMENUN. To complete the transfer: Press MOFFN. To establish a conference call: MMENUN a MbN: “Conference” a MSELECTN R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN MbN: “Equalizer” a MSELECTN MbN: Select the desired setting. Press MOKN to exit. Note: R The setting you made is kept for each line (landline and cellular lines). R Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. MbN: “Intercom” a MSELECTN MbN: Select the desired unit. a MSELECTN Wait for the paged party to answer. R If the paged party does not answer, press M N to return to the outside call. For assistance, please visit www.panasonic.com/support 22 TGF38x(en)_1008_ver002.pdf MbN: Select the corresponding cellular phone. a MSELECTN 22 2014/10/08 17:43:13 Making/Answering Calls Using the Handset To resume the conference: MMENUN a MbN: “Conference” a MSELECTN R To cancel the conference: MMENUN a MbN: “Stop conference” a MSELECTN You can continue the conversation with the outside caller. Transferring a cellular call between the handset and a cellular phone Transferring a cellular call from the handset to a cellular phone To answer the 2nd call: Press MCELLN while the 2nd call is being received. To hang up the 2nd call and return to the 1st call (landline call), press MOFFN, then press M N. Answering a 2nd call during a cellular call Press MMENUN during a cellular call. MbN: “Transfer to cell” a MSELECTN R The cellular call is transferred to the cellular phone. Note: R Depending on your cellular phone type, you may need to set the cellular phone to be ready to talk before transferring. For example, if your cellular phone has a top cover, open it beforehand. Press MMENUN during a cellular call. MbN: “Hold” a MSELECTN To answer the 2nd call: Press M N or MCELLN while the 2nd call is being received. To hang up the 2nd call and return to the 1st call (cellular call), press MOFFN, then press MCELLN.*1 *1 If you press MCELLN and the selection list is displayed, select the desired cellular line and press MSELECTN. Transferring a cellular call from a cellular phone to the handset During a conversation using a cellular phone, the call cannot be transferred to the handset by the cellular phone. Perform the following with the handset. During a conversation using a cellular phone, press MCELLN. R The call is transferred to the handset when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). MbN: Select the corresponding cellular phone. a MSELECTN R The call is transferred to the handset. Answering a 2nd call If you receive a call while talking on the phone, the interrupt tone sounds (page 41) and the 2nd caller’s information is displayed if you subscribe to Caller ID service (page 49). Answering a 2nd call during a landline call Press MMENUN during a landline call. MbN: “Hold” a MSELECTN For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 23 2014/10/08 23 17:43:13 Making/Answering Calls Using the Base Unit Making cellular calls Making landline calls Dial the phone number. R To correct a digit, press MCLEARN. Dial the phone number. R To correct a digit, press MCLEARN. Press MCELL 1N or MCELL 2N. Lift the corded handset. Lift the corded handset. When you finish talking, place the corded handset on the cradle. Note: R While on a call, you can switch from the base unit to the cordless handset as follows. The call sharing mode must be on (page 26). A Handset: MCELLN*1 a MbN: Select the desired cellular phone. a MSELECTN *1 The call is taken when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). B Base unit: Place the corded handset on the cradle. When the speakerphone is used, press M N. R During a conversation with the corded handset, you can switch to the speakerphone by pressing M N, then place the corded handset on the cradle. When you finish talking, place the corded handset on the cradle. Note: R You can also dial the phone number after lifting the corded handset. R While on a call, you can switch from the base unit to the cordless handset as follows. The call sharing mode must be on (page 26). A Handset: Press M N. B Base unit: Place the corded handset on the cradle. When the speakerphone is used, press M N. Using the speakerphone During a conversation with the corded handset, press M N to turn on the speakerphone. R You can place the corded handset on the cradle. R Speak into the base unit microphone. R Speak alternately with the other party. Adjusting the receiver or speaker volume When you finish talking, press M N. Press MDN or MCN repeatedly while talking. Note: R To switch to the receiver, lift the corded handset. Note: R The receiver or speaker volume you set is kept for each line (landline and cellular lines). Making a cellular call using the redial list The last 10 phone numbers dialed are stored in the redial list (each 48 digits max.). MREDIALN Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list (each 48 digits max.). MREDIALN MbN: Select the desired phone number. Lift the corded handset. MbN: Select the desired phone number. Press MCELL 1N or MCELL 2N, then lift the corded handset. Erasing a number in the redial list MREDIALN MbN: “Yes” a MSELECTN MbN: Select the desired phone number. a MERASEN MEXITN A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 34). Example: If you need to dial the line access number “9” when making outside calls with a PBX: 9 a MPAUSEN Dial the phone number. For assistance, please visit www.panasonic.com/support 24 TGF38x(en)_1008_ver002.pdf Pause (for PBX/long distance service users) 24 2014/10/08 17:43:13 Making/Answering Calls Using the Base Unit Lift the corded handset. Note: R A 3.5 second pause is inserted each time MPAUSEN is pressed. R After holding for 10 minutes, the call is disconnected. Mute Press MMUTEN during a call. R The SP-PHONE indicator flashes. Answering calls To return to the call, press MMUTEN. Note: R MMUTEN is a soft key visible on the display during a call. Lift the corded handset or press MZN when the unit rings. R You can also answer the cellular call by pressing MCELL 1N or MCELL 2N. When you finish talking, place the corded handset on the cradle. When the speakerphone is used, press MZN. Temporary ringer off: You can turn the ringer off temporarily by pressing M N. Adjusting the base unit ringer volume Press MDN or MCN repeatedly to select the desired volume while ringing. R To turn the ringer off, press and hold MCN until the unit beeps. Useful features during a call Hold Press MHOLDN during an outside call. R If you are using the corded handset, you can place it on the cradle. To release hold on the cellular line: Press MCELL 1N or MCELL 2N. R A handset user can take the call: MCELLN*1 a MbN: Select the corresponding cellular phone. a MSELECTN *1 The call is taken when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). To release hold on the landline: Press MZN. R A handset user can take the call by pressing M N. Note: R While a landline call is on hold, the SP-PHONE indicator flashes. Flash for landline calls MFLASHN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the flash time, see page 43. For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID, you must first subscribe with your landline phone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you hear the call waiting tone on the base unit. Press MCALL WAITN to answer the 2nd call. To switch between calls, press MCALL WAITN. Note: R Please contact your landline phone service provider for details and availability of this service in your area. Temporary tone dialing for landline calls (for rotary/pulse service users) Press * (TONE) before entering access numbers which require tone dialing. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 25 2014/10/08 25 17:43:13 Making/Answering Calls Using the Base Unit Call share Transferring a cellular call from a cellular phone to the base unit You can join an existing outside call. To select the line that is being used for the call: – for a cellular line, press MCELL 1N or MCELL 2N, then lift the corded handset. – for the landline, lift the corded handset. During a conversation using a cellular phone, press MCELL 1N or MCELL 2N, then lift the corded handset. R The cellular call is transferred to the base unit. Note: R A maximum of 3 parties (including 1 outside party) can join a conversation. (3-way conference) R To prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 43). Answering a 2nd call Transferring calls, conference calls Press MHOLDN during a landline call. To hang up the 2nd call and return to the 1st call (landline call), place the corded handset on the cradle, then lift it again. If the speakerphone is used, press MZN. Outside calls can be transferred or a conference call with an outside party can be made between a handset and the base unit. During an outside call, press MINTERCOMN. When 2 or more handsets are registered: MbN: Select the desired unit. a MSELECTN R To page all handsets, press 0 or wait for a few seconds. Wait for the paged party to answer. R If paged party does not answer, press MINTERCOMN to return to the outside call. To complete the transfer: Place the corded handset on the cradle. R The outside call is being routed to the handset. To establish a conference call: Press MCONFN. R To leave the conference, place the corded handset on the cradle. The other 2 parties can continue the conversation. R To put the outside call on hold, press MHOLDN. To resume the conference, press MCONFN. If you receive a call while talking on the phone, the interrupt tone sounds (page 41) and the 2nd caller’s information is displayed if you subscribe to Caller ID service (page 49). Answering a 2nd call during a landline call To answer the 2nd call: Press MCELL 1N or MCELL 2N. Answering a 2nd call during a cellular call Press MHOLDN during a cellular call. To hang up the 2nd call and return to the 1st call (cellular call), press MCELL 1N or MCELL 2N. To answer the 2nd call: Place the corded handset on the cradle, then lift it again. If the speakerphone is used, press MZN. Transferring a cellular call between the base unit and a cellular phone Transferring a cellular call from the base unit to a cellular phone During a cellular call, press and hold MCELL 1N or MCELL 2N, then place the corded handset on the cradle after confirming whether the cellular call is transferred to the cellular phone. For assistance, please visit www.panasonic.com/support 26 TGF38x(en)_1008_ver002.pdf 26 2014/10/08 17:43:13 Intercom Intercom Intercom calls can be made: – between handsets – between a handset and the base unit Note: R When paging unit(s), the paged unit(s) beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds (page 41). – Handset: To finish intercom, press MOFFN. To answer the call, press M N. – Base unit: To finish intercom, place the corded handset on the cradle. If the speakerphone is used, press M N. To answer the call, lift the corded handset. If the speakerphone is used, press MZN. Making an intercom call When you finish talking, place the corded handset on the cradle or press MINTERCOMN. Turning auto intercom on/off This feature allows the handset or base unit to answer intercom calls automatically when it is called. You do not need to press M N or MZN. When this feature is set to “On”, the monitoring handset or base unit for the baby monitor feature (page 47) will also answer baby monitor calls automatically. The default setting is “Off”. Handset / Base unit MMENUN#273 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Handset MMENUN a MbN: “Intercom” a MSELECTN MbN: Select the desired unit. a MSELECTN When you finish talking, press MOFFN. Note: R You can also use the MINTN soft key, if displayed, to make intercom calls. Base unit Press MINTERCOMN. When 2 or more handsets are registered: MbN: Select the desired unit. a MSELECTN R To page all handsets, press 0 or wait for a few seconds. R Lift the corded handset if needed. When you finish talking, press MINTERCOMN or place the corded handset on the cradle. Answering an intercom call Handset Press M N to answer the page. When you finish talking, press MOFFN. Base unit Lift the corded handset or press MINTERCOMN to answer the page. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 27 2014/10/08 27 17:43:13 Call block Using MCALL BLOCKN button The unit can reject calls from unwanted callers (Caller ID subscribers only) and store them into the call block list as “Block a single number” by pressing MCALL BLOCKN button under the following situations: – when an outside call is being received – when an incoming call is being recorded into the answering system – during a conversation with an outside caller Handset / Base unit Press MCALL BLOCKN under the situations shown above. Confirm the call block number and press MYESN. R The call block number is stored into the call block list, “Caller blocked” is displayed, and then, the call is disconnected. Note: R If the call has no phone number, the call is rejected but it is not stored in the call block list. R The call block feature is not available: – for the calls during Call Waiting or intercom call. – when an outside call (or cellular call) is being received during a cellular call (or outside call). R Rejected calls are logged in the caller list. Storing unwanted callers The unit can reject calls by storing the desired items into the call block list beforehand. – “Block a single number”: The unit rejects calls from specific phone numbers stored in the call block list. – “Block range of numbers”: The unit rejects calls that begin with a number stored in the call block list, such as a toll-free phone number prefix or certain area codes. – “Block unknown CID”: You can also set the unit to reject calls that have no phone number. The call block numbers can be stored into the call block list for “Block a single number” and “Block range of numbers” up to 250 items in total. Rejecting unwanted callers: Storing into “Block a single number” Important: R We recommend storing 10 digits (including the area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked. Adding call blocked numbers from the caller list Handset n When a cellular phone is paired: 1 MCN CID MbN: Select the desired entry to be blocked. R To edit the number: MSELECT N a Press * (Edit) repeatedly until the phone number is shown in the desired format. MCALL BLOCKN MSAVEN a MOFFN MbN: “Yes” a MSELECTN Edit the phone number if necessary (24 digits max.). n When a cellular phone is not paired: 1 MCN CID MbN: Select the desired entry to be blocked. R To edit the number: MMENUN a MbN: “Edit” a MSELECTN a Press MEDITN repeatedly until the phone number is shown in the desired format. MCALL BLOCKN MSAVEN a MOFFN MbN: “Yes” a MSELECTN Edit the phone number if necessary (24 digits max.). For assistance, please visit www.panasonic.com/support 28 TGF38x(en)_1008_ver002.pdf When a call is received, the unit rings briefly*1 while caller information is being received. If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the caller, and disconnects the call. *1 This is called “One ring for blocked call”. If you do not want this one ring to sound, turn this setting to “Off” (page 29). 28 2014/10/08 17:43:13 Call block Base unit Setting “Block unknown CID” MCIDN MCALL BLOCKN MSAVEN a MEXITN MbN: Select the entry to be blocked. R To edit the number: Press MEDITN repeatedly until the phone number is shown in the 10-digit format. MbN: “Yes” a MSELECTN Edit the phone number if necessary (24 digits max.). Adding call blocked numbers manually Handset MCALL BLOCKN Enter the phone number (24 digits max.). MSAVEN a MOFFN Base unit You can reject calls when no phone number is provided, such as private callers or out of area calls. Handset / Base unit MSAVEN a MEXITN MMENUN#217 MbN: “Block range of numbers” a MSELECTN MMENUN a MbN: “Add” a MSELECTN Enter the desired number (2-8 digits). MSAVEN a MOFFN Base unit MMENUN#217 MADDN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN If you do not want the unit to sound one ring for a call from the stored number in the call block list, turn this setting to “Off”. The default setting is “On”. Handset / Base unit Storing into “Block range of numbers” Handset MbN: Select the desired setting. a MSAVEN Setting “One ring for blocked call” MCALL BLOCKN Enter the phone number (24 digits max.). MMENUN#240 MMENUN#173 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Viewing/editing/erasing call block numbers Handset MMENUN#217 MbN: Select the desired entry. R After viewing, press MOFFN to exit. To edit a number: MEDITN a Edit the number. a MSAVEN a MOFFN MbN: “Block range of numbers” a MSELECTN MbN: “Block a single number” or “Block range of numbers” a MSELECTN To erase a number: MERASEN a MbN: “Yes” a MSELECTN a MOFFN Enter the desired number (2-8 digits). MSAVEN a MEXITN Base unit MMENUN#217 For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 29 2014/10/08 29 17:43:13 Call block MbN: “Block a single number” or “Block range of numbers” a MSELECTN MbN: Select the desired entry. R After viewing, press MEXITN to exit. To edit a number: MEDITN a Edit the number. a MSAVEN a MEXITN To erase a number: MERASEN a MbN: “Yes” a MSELECTN a MEXITN Note: R When editing, press the desired dial key to add, MCLEARN to erase. Erasing all call block numbers Handset / Base unit MMENUN#217 Proceed with the operation for your unit. Handset: MERASEN Base unit: MERASEN MbN: “Yes” a MSELECTN MbN: “Block a single number” or “Block range of numbers” a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, please visit www.panasonic.com/support 30 TGF38x(en)_1008_ver002.pdf 30 2014/10/08 17:43:13 Phonebook Phonebook You can add 3,000 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group (page 32). The following groups are available: – Group 1: “Home”*1 (default) – Group 2: “Cell 1”*1 – Group 3: “Cell 2”*1 – Group 4-9: You can change the group name for each group. *1 For groups 1-3, the group names cannot be changed. Important: R All entries can be shared by the base unit and any registered handset. R You can copy phonebook entries from a Bluetooth cellular phone to the unit’s phonebook (page 52). Proceed with the operation for your unit. Handset: MFN a MMENUN Base unit: M N a MMENUN MbN: “Add new entry” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Enter the party’s name. a MOKN Enter the party’s phone number. a MOKN MbN: Select the desired group. a MSELECTN 2 times Note for base unit: R You can also add entries as follows: Press M N. a MADDN a Go to step 3. While entering characters, you can switch between uppercase and lowercase by pressing * (A®a). ’ – R To enter another character that is located on the same dial key: Handset: Press MEN to move the cursor to the next space. Base unit: Press M N to move the cursor to the next space. R If you do not press any dial key within 2 seconds after entering a character, the character is fixed and the cursor moves to the next space. R in the above table represents a single space. Erasing the character or number Handset: Press MFN or MEN. a MCLEARN Base unit: Press M N or M N. a MCLEARN R Press and hold MCLEARN to erase all characters or numbers. Storing a redial list number to the phonebook Character table for entering names Handset / Base unit Character Character Adding phonebook entries Key Key Phone numbers of up to 24 digits can be stored in the phonebook. Handset n When a cellular phone is paired: 1 MEN REDIAL For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 31 2014/10/08 31 17:43:13 Phonebook MbN: Select the desired phone number. a MMENUN MbN: “Save” a MSELECTN To store the name, continue from step 3, “Editing entries”, page 33. n When a cellular phone is not paired: 1 MEN REDIAL MbN: Select the desired phone number. a MSAVEN To store the name, continue from step 3, “Editing entries”, page 33. Base unit MREDIALN MbN: Select the desired phone number. a MSAVEN To store the name, continue from step 3, “Editing entries”, page 33. Storing caller information to the phonebook Base unit MCIDN MSAVEN Groups can help you find entries in the phonebook quickly and easily. You can change the group name for groups 4-9 (“Friends”, “Family”, etc.). By assigning different ringer tones for different groups of callers, you can identify who is calling (ringer ID), if you have subscribed to Caller ID service. Changing group names/setting ringer ID MbN: Select the desired entry. a MSELECTN R To edit the number, press * (Edit) repeatedly until the phone number is shown in the desired format. MSAVEN MbN: “Phonebook” a MSELECTN Continue from step 3, “Editing entries”, page 33. Proceed with the operation for your unit. Handset: MFN a MMENUN Base unit: M N a MMENUN MbN: “Group” a MSELECTN To change group names MbN: “Group name” a MSELECTN a Edit the name (10 characters max.). a MSAVEN To set group ringer tone MbN: Select the current setting of the group ringer tone. a MSELECTN a MbN: Select the desired ringer tone. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN n When a cellular phone is not paired: 1 MCN CID MbN: Select the desired entry. R To edit the number: MMENUN a MbN: “Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. And then, press MSAVEN. Go to step 5. MMENUN MbN: “Save CID” a MSELECTN MbN: “Phonebook” a MSELECTN Continue from step 3, “Editing entries”, page 33. MbN: Select the desired group. a MSELECTN R If you selected “Home”, “Cell 1”, or “Cell 2”, go to step 5. Finding and calling from a phonebook entry Once you have found the desired entry using one of the following 4 methods, make a call with your unit. n Using a cellular line: For assistance, please visit www.panasonic.com/support 32 TGF38x(en)_1008_ver002.pdf Continue from step 3, “Editing entries”, page 33. Handset / Base unit n When a cellular phone is paired: 1 MCN CID MbN: “Phonebook” a MSELECTN Groups Handset MbN: Select the desired entry. R To edit the number, press MEDITN repeatedly until the phone number is shown in the desired format. 32 2014/10/08 17:43:13 Phonebook Handset MCELLN R The unit starts dialing when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). MbN: Select the desired cellular phone. a MSELECTN Base unit Press MCELL 1N or MCELL 2N. a Lift the corded handset. Handset Handset / Base unit Proceed with the operation for your unit. Handset: MFN Base unit: M N MGROUPN MbN: Select the desired entry. Scrolling through all entries Handset / Base unit Proceed with the operation for your unit. Handset: MFN Base unit: M N MbN: Select the desired entry. Searching by first character Handset Find the desired entry (page 32). MOFFN Edit the phone number if necessary. a MOKN MbN: Select the desired group (page 32). a MSELECTN 2 times Find the desired entry (page 32). Press the dial key (0 – 9 or #) which contains the character you are searching for (page 31). MbN: Scroll through the phonebook if necessary. MEXITN You can narrow down the search to enter the first characters of a name. Proceed with the operation for your unit. Handset: MFN a* Base unit: M N a * To search for the name, enter the first characters (up to 4) in uppercase (page 31). MEDITN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN MbN: Select the desired group (page 32). a MSELECTN 2 times Erasing entries Erasing an entry Handset Handset / Base unit Edit the name if necessary. a MOKN Proceed with the operation for your unit. Handset: MFN Base unit: M N Searching by query MMENUN a MbN: “Edit” a MSELECTN Base unit Handset / Base unit MbN: Select the group you want to search. a MSELECTN R If you select “All groups”, the unit ends the group search. Editing entries Base unit Lift the corded handset. MbN: Scroll through the phonebook if necessary. Searching by group n Using a landline: MOKN Find the desired entry (page 32). MMENUN a MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN MOFFN For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 33 2014/10/08 33 17:43:13 Phonebook Base unit Find the desired entry (page 32). MERASEN a MbN: “Yes” a MSELECTN MEXITN Erasing all entries Handset / Base unit Proceed with the operation for your unit. Handset: MFN a MMENUN Base unit: M N a MMENUN MbN: “Erase all” a MSELECTN MbN: Select the desired group. a MSELECTN MbN: “Yes” a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. Handset / Base unit Proceed with the operation for your unit. During an outside call: Handset: MFN Base unit: M N MbN: Select the desired entry. Press MCALLN to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) on the handset or MPAUSEN on the base unit to add pauses after the number and PIN as necessary (page 20, 24). R If you have rotary/pulse service, you need to press * (TONE) before pressing MFN on the handset or M N on the base unit in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial (page 31). You can store phone numbers to the base unit and handset separately: – Handset: up to 9 entries. – Base unit: up to 9 entries. Adding phone numbers to speed dial keys Handset You can assign 1 phone number to each of the dial keys (1 to 9). n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 9). a MADDN MbN: “Manual” a MSELECTN Enter the party’s phone number (24 digits max.). a MOKN MSELECTN a MOFFN Enter the party’s name (16 characters max.). a MOKN n From the phonebook: 1 Press and hold the desired speed dial key (1 to 9). a MADDN MbN: “Phonebook” a MSELECTN MbN: Select the desired entry. MSAVEN a MOFFN Base unit n By entering phone numbers: 1 MSPEED DIALN MbN: Select the desired speed dial key. a MEDITN Enter the party’s name (16 characters max.). a MOKN Enter the party’s phone number (24 digits max.). a MOKN MSELECTN a MEXITN n From the phonebook: 1 MSPEED DIALN MbN: Select the desired speed dial key. a M N MbN: Select the desired entry. For assistance, please visit www.panasonic.com/support 34 TGF38x(en)_1008_ver002.pdf Speed dial 34 2014/10/08 17:43:14 Phonebook MSAVEN a MEXITN Note for handset and base unit: R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key. Note for base unit: R You can also select the desired entry as follows: – Press and hold the desired speed dial key (1 to 9). – Press MSPEED DIALN and then enter the desired speed dial key (1 to 9). Editing an entry Handset Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Edit” a MSELECTN Edit the name if necessary. a MOKN Handset n Using a cellular line: 1 Press and hold the desired speed dial key (1 to 9). MCELLN R The unit starts dialing when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). MbN: Select the desired cellular phone. a MSELECTN n Using a landline: 1 Press and hold the desired speed dial key (1 to 9). Press M N. Base unit Edit the phone number if necessary. a MOKN MSELECTN a MOFFN Base unit Viewing an entry/Making a call n Using a cellular line: 1 MSPEED DIALN MSPEED DIALN MbN: Select the desired entry. a MDETAILN MEDITN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN MSELECTN a MEXITN Erasing an entry MbN: Select the desired entry. Press MCELL 1N or MCELL 2N. R The speakerphone turns on. R You can also use the corded handset by lifting it up. n Using a landline: 1 MSPEED DIALN MbN: Select the desired entry. Lift the corded handset. Handset Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN MOFFN Base unit MSPEED DIALN MbN: Select the desired entry. a MDETAILN MERASEN MbN: “Yes” a MSELECTN MEXITN One-touch dial buttons You can store phone numbers or extension numbers to the base unit’s one-touch dial buttons (1 to 3). – phone numbers for outside calls – extension numbers for handsets Note: R You can transfer a call to a handset. While you are on an outside call, press the one-touch dial button with an extension number stored. The line is put on hold and the base unit pages the handset. After the handset answers the page, For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 35 2014/10/08 35 17:43:14 Phonebook press MZN or place the corded handset on the cradle to complete the transfer. Adding phone numbers for outside calls Base unit n By entering phone numbers: 1 Press and hold the desired one-touch dial button (1 to 3). a MEDITN Enter the party’s name (16 characters max.). a MOKN Enter the party’s phone number (24 digits max.). a MOKN MSELECTN a MEXITN n From the phonebook: 1 Press and hold the desired one-touch dial button (1 to 3). MbN: Select the desired entry. MSAVEN a MEXITN Erasing an entry Base unit Press and hold the desired one-touch dial button (1 to 3). MERASEN MbN: “Yes” a MSELECTN MEXITN Making a call Base unit Press the desired one touch dial button (1 to 3). R The speakerphone turns on. R You can also use the corded handset by lifting it up. To make a call by selecting the specified line Base unit Press MCELL 1N or MCELL 2N. Press the desired one touch dial button (1 to 3). Note: R If you edit a phonebook entry which is assigned to a one-touch dial button, the edited entry does not transfer to the one-touch dial button. Adding extension numbers for handsets Base unit Press and hold the desired one-touch dial button (1 to 3). a MEDITN Press MINTN. MbN: Select the desired unit. a MSELECTN 2 times a MEXITN Editing an entry Base unit Press and hold the desired one-touch dial button (1 to 3). MEDITN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN MSELECTN a MEXITN For assistance, please visit www.panasonic.com/support 36 TGF38x(en)_1008_ver002.pdf 36 2014/10/08 17:43:14 Programming Menu list To access the features, there are 2 methods. Handset / Base unit n Scrolling through the display menus 1 MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting. a MSAVEN n Using the direct command code 1 MMENUN a Enter the desired code. Example: Press MMENUN#101. Select the desired setting. a MSAVEN Note: R The unit column shows the unit(s) that can be used to program the item. : Only the handset can program the item. : Only the base unit can program the item. / : Both the handset and base unit can program the item. R To exit the operation, press MOFFN on the handset or MEXITN on the base unit. R In the following table, < > indicates the default settings. indicates the reference page number. R In the following table, R Display menu order and sub-menu may vary depending on your model. Display menu tree and direct command code table Main menu: “Phonebook” Operation Code Viewing the phonebook entry. #280 Main menu: Unit 32 “Caller list” Operation Code Viewing the caller list. #213 Unit 49 Main menu: Handset: “Answering device” “Answer device” Base unit: Sub-menu 1 Sub-menu 2 Settings Code Unit Play new message – – #323 58 Play all message – – #324 58 Erase all message*1 – – #325 59 For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 37 2014/10/08 37 17:43:14 Programming Sub-menu 1 Sub-menu 2 Greeting Record greeting*1 – #302 57 Check greeting – #303 58 Pre-recorded*1 (Reset to pre-recorded greeting) – #304 57 #338 59 New message alert*1 Outgoing call – On/Off Settings OnOutgoing call – Notification to Settings Code Unit – Outgoing call – Remote code Activate Base unit beep On #339 59 Ring count*1 2-7 rings <4 rings> Toll saver #211 62 Recording time*1 1 min <3 min> Greeting only*2 #305 63 Remote code*1 <111> #306 61 Screen call Off #310 62 Answer on*1 – – #327 57 Answer off*1 – – #328 57 “Voicemail access”*3 Main menu: Operation Code Listening to voicemail messages. #330 Main menu: Unit 64 “Intercom” Operation Code Paging the desired unit. #274 27 For assistance, please visit www.panasonic.com/support 38 TGF38x(en)_1008_ver002.pdf Unit 38 2014/10/08 17:43:14 Programming Main menu: “Bluetooth” Sub-menu 1 Sub-menu 2 Link to cell – 1:Add new device*4 (for CELL 1) – 2:Add new device*4 (for CELL 2) Connect*1/ Settings Code – Disconnect*1 #6251*5 #6281*5 *5 *6 #6291*5 Select unit to ring*1 Handset 1-6 #6271*5 Ring as cell (limited)*1 Ringer tone*7 18 21, 25 #6252*6 Handset: Off-6 <6> Base unit: Off-6 <1> Ringer volume Unit #6282*6 – #6292*6 17 #6142*6 On (without Talking CID) Off 17 Alert settings*1 – Alert On/Off Off #6101*5 54 Alert settings*1 – Voice alert Off #6031*5 54 Alert settings*1,*8 – Alert tone *5 *6 #6041*5 – #6241*5 Pair #6272*6 #6102*6 #6032*6 54 #6042*6 16 16 #6242*6 Unpair – #6111*5 #6112*6 Phonebook transfer – Headset – #618 52 Add new device*4 – #621 54 Connect*1/ – #622 55 Pair – #621 54 Unpair – #612 55 Disconnect*1 For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 39 2014/10/08 39 17:43:14 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Auto connect*1 <1 min> 3 min 5 min 10 min Off #632 17 #633 19 18 – Cell area code*1 Main menu: Cell line only mode*1 On #157 Cell line select – Handset Cellphone 1*4 Cellphone 2*4 #634 Cell line select – Base unit *4 Cellphone 2*4 Set PIN*1 <0000> 19 #619 19 – #117 52 Country code*1 – #118 Trunk prefix*1 – #119 International code*1 “Set date & time” Sub-menu 1 Sub-menu 2 Alarm Settings – Date and time*1 Alarm1-3 Time adjustment*1, *9 Main menu: Unit – Code – Unit #101 15 Once Daily Weekly #720 44 Manual #226 – “Speed dial” Operation Code Viewing the speed dial entry. #261 For assistance, please visit www.panasonic.com/support 40 TGF38x(en)_1008_ver002.pdf Unit 40 2014/10/08 17:43:14 34 Programming Main menu: “Settings” Sub-menu 1 Sub-menu 2 Ring adjustments Settings Code Off-6 <6> #160 Ringer tone*3, *7, *10 #161 Ringer volume*3 Talking caller ID Key detector setting*12 – 1:Add new device (for Detector1)*13 – 2:Add new device (for Detector2) – 3:Add new device (for Detector3) – 4:Add new device (for Detector4) 21, 25 – Off #201 23, 26 Silent mode – On/Off On #238 45 Silent mode – Start/End <11:00 PM/06:00 AM> #237 45 Silent mode – Select group Home Cell 1 Cell 2 Group 4-9 #241 45 – #101 15 Interrupt Set date & time Unit tone*11 Date and time*1 Alarm Once Daily Weekly #720 Time adjustment*1, *9 Manual #226 – Handset: Off Base unit: On #162 49 Detector1 #6561 Detector2*14 #6562*14 Detector3*14 #6563*14 Detector4*14 #6564*14 – Change name*1 Registration – 44 – #6571 – #6572*14 #6573*14 #6574*14 Deregistration – #6581 – #6582*14 #6583*14 #6584*14 For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 41 2014/10/08 41 17:43:14 Programming Sub-menu 1 Sub-menu 2 Call block*1 Block a single number Settings – Code #217 28 Block range of numbers – #217 29 Block unknown CID On #240 29 One ring for blocked call #173 29 Off Unit One-touch dial – – #247 Speed dial – – #261 34 – – #302 57 Save VM access#*1 (VM: Voicemail) – #331 64 Off #332 64 Handset: Level 1-4 <2> Base unit: Level 1-6 <3> #145 – Record greeting*1 Voicemail*3 VM tone detect*1 35 LCD contrast (Display contrast) – Handset name – #104 47 Display name – On #105 48 Auto intercom – On #273 Key tone – Off #165 Caller ID edit (Caller ID number auto edit) – Off #214 Auto talk*15 – On #200 42 2014/10/08 27 – 50 21 For assistance, please visit www.panasonic.com/support 42 TGF38x(en)_1008_ver002.pdf – 17:43:14 Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line*1, *3 Set dial mode Pulse #120 15 Set flash time*16 900 ms <700 ms> 600 ms 400 ms 300 ms 250 ms 200 ms 160 ms 110 ms 100 ms 90 ms 80 ms #121 21 Set line mode*17 #122 – Off #194 22, 26 – Call sharing*1 Registration Register handset – #130 48 Deregistration*2 – #131 48 – – #131 48 On #150 11 Display Español #110 14 Voice prompt*1 Español #112 14 Deregistration*2 Battery saving mode Change language Main menu: – “Customer support” Operation Code Displaying customer support Web address. #680 Main menu: Unit Unit – “Baby monitor” Sub-menu 1 Settings Code On/Off – On #268 46 Sensitivity level – Low High #269 47 Main menu: Sub-menu 2 Unit “Key detector”*12 Sub-menu 1 Sub-menu 2 Settings Code Search – – Battery check – – Unit #655 – For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 43 2014/10/08 43 17:43:14 Programming *1 If you program these settings using one of the units, you do not need to program the same item using another unit. *2 This menu is not displayed when scrolling through the display menus. It is only available in direct command code. *3 When the cellular line only mode is turned on, these menus are not displayed (page 18). *4 After the Bluetooth device is paired, the device name is displayed. *5 For CELL 1 *6 For CELL 2 *7 The preset melodies in this product (“Tone 3” - “Melody 10”) are used with permission of © 2009 Copyrights Vision Inc. *8 The preset melodies in this product (“Tone 1” and “Tone 2”) are used with permission of © 2013 Copyrights Vision Inc. *9 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 15). *10 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. *11 This tone lets you know when you receive an outside call while you are on another line or an intercom call. If you select “On”, the tone sounds 2 times. *12 This setting is available when you have the key detector (KX-TGA20). Read the installation guide for more information on the key detector. *13 For models with supplied key detectors, the display shows “1:Detector1”. *14 If you register 2 or more key detectors. *15 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *16 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the waiting call. *17 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good. Alarm An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm. A total of 3 separate alarm times can be programmed for each handset. You can set one of 3 different alarm options (once, daily, or weekly) for each alarm time. Important: R Make sure the unit’s date and time setting is correct (page 15). Select an alarm by pressing 1 to 3. a MSELECTN MbN: Select the desired alarm option. a MSELECTN “Off” Turns alarm off. Go to step 10. “Once” An alarm sounds once at the set time. “Daily” An alarm sounds daily at the set time. Go to step 5. “Weekly” Alarm sounds weekly at the set time(s). Handset MMENUN#720 For assistance, please visit www.panasonic.com/support 44 TGF38x(en)_1008_ver002.pdf 44 2014/10/08 17:43:14 Programming Proceed with the operation according to your selection in step 3. Turning silent mode on/off n Once: Enter the desired month and date. a MOKN MMENUN#238 n Weekly: MbN: Select the desired day of the week and press MSELECTN. a MOKN Enter the desired hour and minute you wish to start this feature. *: Select “AM” or “PM”. a MOKN *: Select “AM” or “PM”. Set the desired time. *: Select “AM” or “PM”. a MOKN Enter a text memo (10 characters max.). a MOKN MbN: Select the desired alarm tone. a MSELECTN R We recommend selecting a different ringer tone from the one used for outside calls. MbN: Select the desired snooze setting. a MSAVEN 10 MSELECTN a MOFFN Handset MbN: Select the desired setting. a MSAVEN R If you select “Off”, press MOFFN to exit. Enter the desired hour and minute you wish to end this feature. MSAVEN a MOFFN Base unit MMENUN#238 Enter the desired hour and minute you wish to start this feature. MAM/PMN: Select “AM” or “PM”. a MOKN MAM/PMN: Select “AM” or “PM”. MbN: Select the desired setting. a MSAVEN R If you select “Off”, press MEXITN to exit. Note: R Press MSTOPN to stop the alarm completely. R When the handset is in use, the alarm will not sound until the handset is in standby mode. R Press any dial key or MSNOOZEN to stop the sound but keep the snooze function activated. R If you want to make an outside call when the snooze function is activated, please stop the snooze function before making the call. Changing the start and end time Silent mode Enter the desired hour and minute you wish to end this feature. MSAVEN a MEXITN Handset / Base unit Silent mode allows you to select a period of time during which the handset and/or base unit will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Silent mode can be set for each unit. Using the phonebook’s group feature (page 32), you can also select groups of callers whose calls override silent mode and ring the unit (Caller ID subscribers only). Important: R Make sure the unit’s date and time setting is correct (page 15). R If you have set the alarm, the alarm sounds even if the silent mode is turned on. MMENUN#237 Continue from step 3 for handset or step 3 for base unit, “Turning silent mode on/off”, page 45. Selecting groups to bypass silent mode Handset / Base unit MMENUN#241 MSAVEN Select your desired groups by pressing 1 to 9. R “ ” is displayed next to the selected group numbers. R To cancel a selected group, press the same dial key again. “ ” disappears. Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 45 2014/10/08 45 17:43:14 Programming R The registered unit’s name/number is displayed. Baby monitor This feature allows you to listen in on a room where another handset is located, allowing you to easily monitor from different areas of the house or place. The monitored handset (placed in a baby’s room, for example) will automatically call the monitoring handset, base unit, or the phone number stored when it detects sound. Important: R You should perform a test run of the baby monitor procedure to ensure that the baby monitor feature is set correctly. For example, test its sensitivity. Check the connection if you are diverting the baby monitor to an outside line. R This feature should not be used as a substitute for a medical or caregiver’s supervision. It is the caregiver’s responsibility to stay close enough to handle any eventuality. Note: R If the unit is connected to a PBX system, you cannot set the baby monitor. R During the monitoring mode, battery consumption is faster than usual. We recommend leaving the monitored handset on charger. R The monitored handset never rings during the monitoring mode. If the base unit is placed near the monitored handset, turn off the base unit ringer volume not to sound the ringer (page 39, 41) Setting the baby monitor Perform the setting operation with the handset to be monitored (for example, the handset placed in a baby’s room). To monitor with a unit The internal baby monitor feature is only available: – between handsets – between a handset and the base unit Handset Note: R When this feature is on, another handset or the base unit can hear the monitored handset by making an intercom call. To monitor from an outside line If you store an outside monitoring number, the monitored handset will automatically call the stored number to allow you to monitor when it detects sound. This feature is only available for landline. Handset n From the phonebook: 1 MMENUN#268 MbN: “On” a MSELECTN MbN: “Phonebook” a MSELECTN MbN: Select “Outgoing call” to monitor from an outside line. a MEDITN a MADDN MbN: Select the phonebook entry. a MOKN 2 times R “Baby monitor” will be displayed. Note: R If you edit a phonebook entry which is assigned for monitoring, the edited entry does not transfer to the monitor. n By entering phone numbers: 1 MMENUN#268 MbN: “On” a MSELECTN MbN: “Manual” a MSELECTN MbN: Select “Outgoing call” to monitor from an outside line. a MEDITN a MADDN Enter the desired name. a MOKN Enter the desired number. a MOKN 2 times R “Baby monitor” will be displayed. Note: R The registered name/number is displayed. MMENUN#268 Turning off the baby monitor MbN: “On” a MSELECTN The monitored handset cannot be used while baby monitor is set to “On”. MbN: Select the desired unit’s number to monitor with. a MSELECTN R “Baby monitor” will be displayed. For assistance, please visit www.panasonic.com/support 46 TGF38x(en)_1008_ver002.pdf 46 2014/10/08 17:43:14 Programming Handset Answering the baby monitor Press MMENUN on the handset being monitored. MbN: “On/Off” a MSELECTN MbN: “Off” a MSELECTN a MOFFN Editing an outside monitoring number Handset Press MMENUN on the handset being monitored. MbN: “On/Off” a MSELECTN MbN: “On” a MSELECTN MbN: Select the outside line. a MEDITN MMENUN a MbN: “EDIT” a MSELECTN Edit the name if necessary. a MOKN Edit the phone number if necessary. a MOKN 2 times Erasing an outside monitoring number Handset Press MMENUN on the handset being monitored. MbN: “On/Off” a MSELECTN MbN: “On” a MSELECTN MbN: Select the outside line. a MEDITN MMENUN a MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN Baby monitor sensitivity You can adjust the sensitivity of the baby monitor. Increase or decrease the sensitivity to adjust the sound level needed to trigger the baby monitor feature. R This feature cannot be set during a monitoring call. Handset / Base unit n When monitoring with a unit: Handset: Press M N to answer calls. Base unit: Press M N to answer calls. If you want to respond from the monitoring handset, press MMUTEN. R The monitoring handset or base unit will answer calls automatically when the auto intercom feature is set to “On” (page 27). Note: R If you receive an outside call when communicating with the monitored handset, the interrupt tone sounds. – To answer the call with the handset, press MOFFN, then press M N. – To answer the call with the base unit, press M N. n When monitoring from an outside line: To answer a call, follow the operation for your phone. If you want to respond from the monitoring handset or base unit, press #1 using tone dialing. You can turn off the baby monitor feature by pressing #0. Note: R If 2 minutes passed after the monitored handset starts a call, communication between the monitored handset and monitoring phone line is turned off automatically. Other programming Changing the handset name Handset Press MMENUN on the handset being monitored. MbN: “Sensitivity level” a MSELECTN MbN: Select the desired setting. a MSAVEN a MOFFN Each handset can be given a customized name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” to “Handset 6” is displayed. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 47 2014/10/08 47 17:43:14 Programming Handset Deregistering a handset MMENUN#104 Enter the desired name (max. 10 characters). MSAVEN A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit. This allows the handset to end its wireless connection with the system. MbN: Select the desired setting. a MSELECTN 2 times a MOFFN Displaying the handset name You can select whether or not the handset name is displayed in standby mode. The default setting is “Off”. Handset MMENUN#105 MbN: Select the desired setting. a MSAVEN a MOFFN Handset / Base unit MMENUN#131 R All handsets registered to the base unit are displayed. MbN: Select the handset you want to cancel. a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Important: R See page 4 for information on the available model. Registering a handset to the base unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. Handset: MMENUN#130 Base unit: Press and hold MLOCATORN for about 5 seconds. R If all registered handsets start ringing, press MLOCATORN again to stop, then repeat this step. Handset: Press MOKN, then wait until a long beep sounds. For assistance, please visit www.panasonic.com/support 48 TGF38x(en)_1008_ver002.pdf 48 2014/10/08 17:43:14 Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your landline phone service provider for details. Caller ID features Handset / Base unit When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. R If the unit cannot receive caller information, the following is displayed: – “Out of area”: The caller dials from an area which does not provide a Caller ID service. – “Private caller”: The caller requests not to send caller information. – “Long distance”: The caller makes a long distance call. R If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls Handset / Base unit If a call is not answered, the unit treats it as a missed call. The display shows “Missed call”. Note: R Even when there are unviewed missed calls, “Missed call” disappears from the standby display if the following operation is performed by one of the units: – A handset is replaced on the charger. – Pressing MOFFN on a handset. – Pressing MEXITN on the base unit. Talking Caller ID Handset / Base unit This feature lets you know who is calling without looking at the display. To use this feature, you must: – subscribe to a Caller ID service of your landline phone service provider. – turn this feature on (page 41). When caller information is received, the handsets and/or base unit announce the caller’s name or phone number received from your landline phone service provider following every ring. The unit announces in English only. R Name pronunciation may vary. This feature may not pronounce all names correctly. R Caller ID service has a limit of how many characters can be displayed. If the caller’s name is too long, the unit may not be able to display or announce the entire name. Phonebook name announcement When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced. Caller list Important: R Make sure the unit’s date and time setting is correct (page 15). Viewing the caller list and calling back n Using a cellular line Handset MCN CID To call back, press MCELLN. R The unit starts dialing when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). To exit, press MOFFN. MbN: Select the desired cellular phone. a MSELECTN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list. Press MCN to search from the most recent call, or MDN to search from the oldest call. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 49 2014/10/08 49 17:43:15 Caller ID Service n When a cellular phone is not paired: 1 MCN CID Base unit MCIDN To call back, press MCELL 1N or MCELL 2N, then lift the corded handset. To exit, press MEXITN. Press MCN to search from the most recent call, or MDN to search from the oldest call. n Using a landline Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN Press MCN to search from the most recent call, or MDN to search from the oldest call. Proceed with the operation for your unit. Handset: – To call back, press M N. – To exit, press MOFFN. Base unit: – To call back, lift the corded handset. – To exit, press MEXITN. Note for handset and base unit: R If the entry has already been viewed or answered, “ ” is displayed. or indicates the caller information was received from the cellular line. Editing a caller’s phone number You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Handset n When a cellular phone is paired: 1 MCN CID MbN: Select the desired entry. a MSELECTN Using a cellular line: To make a cellular call, continue from step 3, “Viewing the caller list and calling back”, page 49. Using the landline: M N Press * (Edit) repeatedly until the phone number is shown in the desired format. MbN: “Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. MCIDN Using a cellular line: To make a cellular call, continue from step 3, “Viewing the caller list and calling back”, page 49. Using a landline: Lift the corded handset. MbN: Select the desired entry. Press MEDITN repeatedly until the phone number is shown in the desired format. Caller ID number auto edit feature Handset / Base unit Once you call back an edited number, the unit which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the unit as follows: – When the call is being received, the Caller ID number is displayed in the same format as the edited number. – After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list. For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be set for each unit (page 42). The default setting is “On”. Note: R Phone numbers from the 4 most recently edited area codes are automatically edited. For assistance, please visit www.panasonic.com/support 50 TGF38x(en)_1008_ver002.pdf MbN: Select the desired entry. a MMENUN Base unit Handset / Base unit 50 2014/10/08 17:43:15 Caller ID Service Erasing selected caller information Handset / Base unit Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN MbN: Select the desired entry. MERASEN a MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Erasing all caller information Handset / Base unit Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN MERASEN a MbN: “Yes” a MSELECTN Handset: MOFFN Base unit: MEXITN For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 51 2014/10/08 51 17:43:15 Using Bluetooth® Devices Copying phonebook from a cellular phone (phonebook transfer) You can copy phonebook entries from the paired cellular phones or other cellular phones (not paired) to the unit’s phonebook. A cellular phone must be compatible with Bluetooth wireless technology. Important: R Your cellular phone must support Phone Book Access Profile (PBAP) or Object Push Profile (OPP) specification. R If a copied entry has 2 or more phone numbers, each phone number (6 max.) is stored as a separate entry with the same name. R If a phonebook entry includes additional data such as a picture, that entry may fail to copy to the base unit. R If your cellular phone includes international call entries, set the conversion codes before copying (page 52). Handset / Base unit MMENUN#618 To copy from paired cellular phones: MbN: Select the desired cellular phone. a MSELECTN R Copied items are stored to the group (“Cell 1” or “Cell 2”) which the cellular phone is paired to. To copy from other cellular phones (not paired): MbN: “Other cell” a MSELECTN a MbN: Select the group you want to copy to. a MSELECTN When “Use the cell to transfer phone book” is displayed: Go to step 4. When “Select mode” menu is displayed: MbN: Select “Auto” or “Manual”. a MSELECTN “Auto”: Download all entries from the cellular phone automatically. Go to step 5. “Manual”: Copy entries you selected. R “Select mode” menu is displayed only when the cellular phone supports PBAP (Phone Book Access Profile) for Bluetooth connection. Wait until “Completed” is displayed. Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Note: R Some copied entries may have characters which do not exist in the character table (page 31). These characters can be displayed but cannot be entered when editing an entry. R The unit does not support some characters. If a copied entry includes those characters, they are replaced with other available characters or “H”. R If you receive a call while copying phonebook entries, the copying procedure stops. Try again after finishing the call. Setting conversion codes You must first set the following 3 dialing codes in the base unit which you want to copy to before transferring the phonebook from your cellular phone (each 4 digits max.). – “International code”: An international prefix used when you make an international call. – “Country code”: Your country code for international calls. – “Trunk prefix”: A trunk prefix; the initial digit(s) to be dialed in a domestic call, prior to the area code. Handset / Base unit MMENUN Enter the desired number. a MSAVEN To store “International code”: #117 To store “Country code”: #118 To store “Trunk prefix”: #119 For assistance, please visit www.panasonic.com/support 52 TGF38x(en)_1008_ver002.pdf R Some cellular phones may require you to perform an operation on the cellular phone even if you select “Auto”. Cellular phone: Follow the instructions of your cellular phone to copy phonebook entries. R For other cellular phones (not paired), you need to search for and select the base unit. The Bluetooth PIN (default: “0000”) may be required. If your cellular phone shows PassKey confirmation on its display, follow the directions to proceed. R The entries being copied are displayed on the unit. 52 2014/10/08 17:43:15 Using Bluetooth® Devices Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Installing the Link to Cell app Note: R After you copy the entries, confirm that the numbers were transferred correctly. Link to Cell app For Android™ users This free Link to Cell app helps you integrate your Android phone with your DECT phone for convenient use. n App alerting On/Off This feature alerts your DECT phone when your paired Android phone receives the following alert information: – “Calendar” – “Email” – “Gmail”™ – “SMS” – “Facebook” – “Twitter” – “Instagram” – “Low battery"” information You can turn on or off the desired alerting apps using your Android phone. If you turn the alerting app on, your DECT phone alerts you with the corresponding information. n DECT phone settings Using your paired Android phone, you can program your DECT phone settings for the following features: – “Time adjustment” (page 40) – “Cell line only mode” (page 18) – “International code”, “Country code”, and “Trunk prefix” (page 52) Note: R When your paired Android phone is within the base unit’s range, the date and time information is updated on the handset and base unit’s display. Download links are also available at the web page below. www.panasonic.net/pcc/support/tel/xxxxxxx Note: R For further information, refer to the instructions on web page listed above. R To use this feature, the following items must be activated: – your Android phone: Bluetooth setting is turned on. – your Android phone: “Application Alerts manager” setting is turned on. – handset or base unit: “Alert settings” is turned on (page 54). R If this feature does not work, turn on Bluetooth setting, then, unplug the base unit’s AC adaptor, and reconnect it. Requirements R An Android device (Android 2.1 or later) Text message (SMS) alert For iPhone® and BlackBerry users This feature alerts you on your DECT phone when your paired cellular phone receives SMS messages. Our Link to Cell app is not required for iPhone and BlackBerry users. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 53 2014/10/08 53 17:43:15 Using Bluetooth® Devices Note: R For further information, refer to the instructions on web page listed below: www.panasonic.net/pcc/support/tel/sms/ R To use this feature, the following items must be activated: – your Android phone: Bluetooth setting is turned on. – handset or base unit: “Alert settings” is turned on (page 54). R If this feature does not work, turn on Bluetooth setting, then, unplug the base unit’s AC adaptor, and reconnect it. Programming this setting using either the base unit or one of the handsets. Handset / Base unit For CELL 1: MMENUN#6031 For CELL 2: MMENUN#6032 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Selecting the alert tone Handset Alert settings for your DECT phone If your cellular phone is paired to the base unit and receives alerting messages, the handset and/or base unit can alert you about message arrival: – by briefly displaying a message – by announcement (English only) – by sounding alert tones Turning alert on/off Once this feature is turned on, it will alert you on the handset and base unit about messages from your cellular phone. – “On” (default): The handset and/or base unit notify you. – “Off”: The handset and/or base unit do not notify you. Programming this setting using either the base unit or one of the handsets. Handset / Base unit For CELL 1: MMENUN#6101 For CELL 2: MMENUN#6102 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Setting the voice alert You can turn on/off the voice alert. – “On” (default): The handset and base unit notify you by voice announcement. – “Off”: Voice announcement is not available as alert. For CELL 1: MMENUN#6041 For CELL 2: MMENUN#6042 MbN: Select the desired setting. MSAVEN a MOFFN Using a Bluetooth wireless headset (optional) for landline calls By pairing a Bluetooth headset to the base unit, you can have a hands-free conversation wirelessly for landline calls. Important: R Your Bluetooth wireless headset must support the HeadSet Profile (HSP) specification. R 1 headset can be paired to the base unit. R Only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line). R For best performance, we recommend using a Bluetooth headset within 1 m (3.3 feet) of the base unit. A headset can communicate with the base unit within a range of approximately 10 m (33 feet). R If you are using a corded headset and a Bluetooth headset at the same time, the corded headset is used. Pairing a headset to the base unit Important: R Make sure that the Bluetooth headset is not connected to any other Bluetooth device. For assistance, please visit www.panasonic.com/support 54 TGF38x(en)_1008_ver002.pdf 54 2014/10/08 17:43:15 Using Bluetooth® Devices Handset / Base unit Your headset: Set your headset to pairing mode. R Refer to the headset operating instructions. MMENUN#621 If your headset PIN is “0000”, go to step 4. If your headset PIN is other than “0000”, press MCLEARN, then enter your headset PIN. R Typically, default PIN is “0000”. Refer to the headset operating instructions. Press MOKN, then wait until a long beep sounds. Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN is displayed on the base unit, the R When headset is available for use. Connecting/disconnecting a headset If you cannot connect the headset and base unit using the headset, you can connect using the unit. To use your headset with another Bluetooth device such as a cellular phone, you may need to disconnect it from the base unit. Important: R Make sure that the headset is turned on. Handset / Base unit Operating a Bluetooth wireless headset using a landline Important: R Refer to your headset operating instructions for headset operations. Answering landline calls with your headset To answer a landline call, turn on your headset referring to your headset operating instructions. When you finish talking, turn off your headset referring to your headset operating instructions. Note: R If you cannot hang up the call using your headset, press MZN on the base unit 2 times. Switching between the base unit and your headset You can switch between the base unit and your headset: – during a landline call with the base unit speakerphone. – during an intercom call between the base unit and handset. – while listening to messages recorded on the base unit answering system. n To switch to your headset: Press M N on the base unit. To connect/disconnect: MMENUN#622 R A long beep sounds. n To switch to the base unit: Press MZN on the base unit. Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Call sharing between your headset and the handset Unpairing a headset You can cancel a pairing of the headset that is stored to the base unit. Handset / Base unit MMENUN#612 Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN MbN: “Yes” a MSELECTN R When the headset is unpaired, the disappears from the base unit display. Important: R To activate this feature, you should set call sharing mode to on beforehand (page 43). n While the handset is on a landline call: To join the conversation with your headset, turn on the headset referring to your headset operating instructions. n While your headset is on a landline call: To join the conversation with the handset, press M N. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 55 2014/10/08 55 17:43:15 Using Bluetooth® Devices Adjusting your headset receiver volume Base unit Press MDN or MCN repeatedly while using your headset. Note: R Depending on your headset, the receiver volume may not be adjustable. For assistance, please visit www.panasonic.com/support 56 TGF38x(en)_1008_ver002.pdf 56 2014/10/08 17:43:15 Answering System for Landline Answering system for landline The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the greeting setting (page 63). MMENUN#328 MOFFN Note for base unit and handset: R When the answering system is turned on, the ANSWER ON/OFF indicator on the base unit lights up. Greeting message Important: R Make sure the date and time have been set correctly (page 15). When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Memory capacity (including your greeting message) Recording your greeting message The total recording capacity for both lines added together is about 18 minutes. A maximum of 64 messages can be recorded. Note: R When message memory becomes full: – “Messages full” is shown on the handset and base unit display. – The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering system is turned on. – If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Turning the answering system on/off Base unit Press MANSWER ON/OFFN to turn on/off the answering system. Handset To turn on: MMENUN#327 To turn off: Handset / Base unit MMENUN#302 Press MSTOPN to stop recording. MbN: “Yes” a MSELECTN After a beep sounds, speak clearly about 20 cm (8 inches) away from the microphone (2 minutes max.). Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages: – If you reset to pre-recorded greeting or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 63) is set to “Greeting only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message If you want to use a pre-recorded greeting message once you record your own greeting message, your own recorded greeting message is erased. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 57 2014/10/08 57 17:43:15 Answering System for Landline Handset / Base unit MMENUN#304 Key Operation MPAUSEN Pause message To resume playback, press M N. MYESN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Playing back the greeting message Handset / Base unit N (STOP) MERASEN Stop playback Erase currently playing message *1 If pressed within the first 5 seconds of a message, the previous message is played. Calling back (Caller ID subscribers only) MMENUN#303 Proceed with the operation for your unit. Handset: To exit, press MOFFN. Base unit: To exit, press MEXITN. Listening to messages Important: R If your landline phone service provider offers voicemail service, the voicemail service may answer calls before the base unit’s built-in answering system has a chance to answer calls and record messages. In this case, messages you expect to be recorded by the answering system will be recorded on the voicemail service. For more information, see “For landline voicemail service subscribers” (page 62). Using the base unit When new messages have been recorded: – M N on the base unit flashes. – “New message” is displayed. Press M N (PLAY). R During playback, M N on the base unit lights. R If new messages have been recorded, the base unit plays back new messages. R If there are no new messages, the base unit plays back all messages. Operating the answering system during playback Lift the corded handset. R To edit the number before calling back, press MEDITN repeatedly until the phone number is shown in the desired format (page 50). R To call back using a cellular line, continue from step 2, “Making cellular calls”, page 24. Erasing all messages Press MERASEN 2 times while the unit is not in use. Using the handset When new messages have been recorded, “New message” is displayed. To listen to new messages: MMENUN#323 To listen to all messages: MMENUN#324 When finished, press MOFFN. Note: R To switch to the receiver, press M N. R You can also use the MPLAYN soft key, if displayed, to play new messages. Operating the answering system MMENUN a MbN: “Answering device” a MSELECTN Key Operation MDN or MCN Adjust the receiver/speaker volume (during playback) 1 or MFN Repeat message (during playback)*1 Key Operation 2 or MEN Skip message (during playback) MDN or MCN Adjust the speaker volume Enter the “Settings” menu message*1 Play new messages Play all messages Repeat Skip message For assistance, please visit www.panasonic.com/support 58 TGF38x(en)_1008_ver002.pdf 58 2014/10/08 17:43:15 Answering System for Landline Key Operation Play greeting message 76 Record greeting message Turn answering system on MPAUSEN Pause 9 or MSTOPN Stop recording Stop playback Turn answering system off *4*3 Erase currently playing message *5 Erase all messages *6 Reset to a pre-recorded greeting message message*2 *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume playback: MbN: “Playback” a MSELECTN *3 You can also erase as follows: MPAUSEN a MbN: “Erase” a MSELECTN a MbN: “Yes” a MSELECTN Calling back (Caller ID subscribers only) n Using a cellular line: 1 Press MPAUSEN during playback. MbN: “Call back (Cell)” a MSELECTN R The unit starts dialing when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). MbN: Select the desired cellular phone. a MSELECTN n Using the landline: 1 Press MPAUSEN during playback. MbN: “Call back” a MSELECTN Editing the number before calling back Press MPAUSEN during playback. MbN: “Edit & Call” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format (page 50). a M N R To call back using a cellular line, continue from step 2, “Making cellular calls”, page 20. Erasing all messages MMENUN#325 MbN: “Yes” a MSELECTN a MOFFN Advanced new message alerting features Audible message alert This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep” setting is turned on. The default setting is “Off”. Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#339 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN New message alert by a call This feature allows you to receive a notification by phone when new messages are recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message. To use this feature, you must: – store a phone number to which the unit makes the call to. – turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 61). Important: R A new message alert is stopped 1 minute after the unit starts to call. The unit will not retry the call even if the call is not answered. Storing a phone number to which the unit makes an alert call Handset n From the phonebook: 1 MMENUN#338 For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 59 2014/10/08 59 17:43:15 Answering System for Landline MbN: “Notification to” a MSELECTN a MADDN MbN: “Phonebook” a MSELECTN MbN: Select the desired phonebook entry. a MSAVEN a MOFFN n By entering a phone number: 1 MMENUN#338 MMENUN a MbN: “Edit” a MSELECTN Edit the phone number if necessary (24 digits max.). a MOKN a MSELECTN a MOFFN Edit the name if necessary (16 characters max.). a MOKN Base unit MMENUN#338 MbN: “Manual” a MSELECTN Enter the desired name (16 characters max.). a MOKN Edit the name if necessary (16 characters max.). a MOKN Edit the phone number if necessary (24 digits max.). a MOKN a MSELECTN a MEXITN MbN: “Notification to” a MSELECTN a MADDN Enter the desired number (24 digits max.). a MOKN a MSELECTN a MOFFN MbN: “Notification to” a MSELECTN a MEDITN Erasing the set phone number Base unit Handset n From the phonebook: 1 MMENUN#338 MbN: “Notification to” a MSELECTN aM N MbN: Select the desired phonebook entry. a MSAVEN a MEXITN MMENUN#338 MbN: “Notification to” a MSELECTN MMENUN a MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN R The new message alert setting is turned off. Base unit n By entering a phone number: 1 MMENUN#338 MbN: “Notification to” a MSELECTN a MEDITN Enter the desired name (16 characters max.). a MOKN Enter the desired number (24 digits max.). a MOKN a MSELECTN a MEXITN Turning on/off the new message alert setting Handset / Base unit MMENUN#338 MbN: “On/Off” a MSELECTN MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN MMENUN#338 MbN: “Yes” a MSELECTN a MEXITN R The new message alert setting is turned off. Activating/inactivating the remote access code to play messages If you activate this feature, you must enter the remote access code (page 61) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate”. – “Inactivate”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code). – “Activate”: You must enter your remote access code (page 61) and then press 4 to play new message. Editing the set phone number Handset MMENUN#338 MbN: “Notification to” a MSELECTN Handset / Base unit MMENUN#338 MbN: “Remote code” a MSELECTN MbN: Select the desired setting. a MSAVEN For assistance, please visit www.panasonic.com/support 60 TGF38x(en)_1008_ver002.pdf MbN: “Notification to” a MSELECTN a MERASEN 60 2014/10/08 17:43:15 Answering System for Landline Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Listening to messages After you answer the new message alert, you can listen to the messages as follows. n When the remote access code is set to “Inactivate”: Press 4 to play the new message during the announcement. n When the remote access code is set to “Activate”: Enter the remote access code (page 61) during the announcement. Press 4 to play the new message. Note: R Within 10 seconds after listening to new messages, you can press #9 during the call to turn off the new message alert by a call feature. R Even if the unit makes a new message alert call, the handset redial list does not show the record. However, on the base unit redial list it is shown as “Message alert”. Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”. Program this setting using either the base unit or one of the handsets. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. Handset / Base unit MMENUN#306 Enter the desired 3-digit remote access code. MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Deactivating remote operation Press * in step 2 on “Remote access code”, page 61. R The entered remote access code is deleted. Using the answering system remotely Dial your landline phone number from a touch-tone phone. After the greeting message starts, enter your remote access code. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 61). When finished, hang up. Voice guidance n When the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 61). Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Operation Repeat message (during playback)*1 For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 61 2014/10/08 61 17:43:15 Answering System for Landline Key Operation Skip message (during playback) Play new messages Play all messages Stop playback*2 Start voice guidance*3 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation (or hang up) *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system remotely Dial your phone number from a touch-tone phone. Let the phone ring 15 times. R A long beep is heard. Enter your remote access code within 10 seconds after the long beep. R The greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 61). Answering system settings Call screening Handset / Base unit While a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press MDN or MCN repeatedly. You can answer the call by: – lifting the corded handset from the base unit, or – pressing M N on the handset. Call screening can be set for each unit. The default setting is “On”. MMENUN#310 MbN: Select the desired setting. a MSAVEN Number of rings before the unit answers a call You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”. The default setting is “4 rings”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 61), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#211 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For landline voicemail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voicemail, and unlimited local/regional/long distance calls, please note the following: R To use the voicemail service provided by your landline phone service provider rather than the unit’s answering system, turn off the answering system (page 57). R To use this unit’s answering system rather than the voicemail service provided by your landline phone service provider, please contact your landline phone service provider to deactivate your voicemail service. If your landline phone service provider cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voicemail service of your landline phone service provider does. It is necessary to check the number of rings required to For assistance, please visit www.panasonic.com/support 62 TGF38x(en)_1008_ver002.pdf Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN 62 2014/10/08 17:43:15 Answering System for Landline activate the voicemail service provided by your landline phone service provider before changing this setting. – Change the number of rings of the voicemail service so that the answering system can answer the call first. To do so, contact your landline phone service provider. Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 min”. Program this setting using either the base unit or one of the handsets. Handset / Base unit MMENUN#305 MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Selecting “Greeting only” You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 63. Note: R When you select “Greeting only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 57). For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 63 2014/10/08 63 17:43:16 Useful Information Voicemail service for landline Voicemail is an automatic answering service offered by your landline phone service provider. After you subscribe to this service, your landline phone service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your landline phone service provider, not your telephone. Please contact your landline phone service provider for details of this service. Important: R To use the voicemail service provided by your landline phone service provider rather than the unit’s answering system, turn off the answering system (page 57). For details, see page 62. Storing the voicemail (VM) access number In order to listen to your voicemail messages, you must dial your landline phone service provider’s voicemail access number. Once you have stored your voicemail access number, you can dial it automatically (page 64). To erase the voicemail access number Handset / Base unit MMENUN#331 Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Press and hold MCLEARN until all digits are erased. a MSAVEN Voicemail (VM) tone detection Handset / Base unit Your landline phone service provider sends special signals (sometimes called “voicemail tones” or “stutter tones”) to the unit to let you know you have new voicemail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N on the handset or lift the corded handset, you have new voicemail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voicemail messages have been recorded. MMENUN#331 Turn this feature off when: – You do not subscribe to voicemail service. – Your landline phone service provider does not send voicemail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your landline phone service provider. Enter your access number (24 digits max.). a MSAVEN Turning VM tone detection on/off Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN The default setting is “On”. Program this setting using either the base unit or one of the handsets. Handset / Base unit Note: R When storing your voicemail access number and your mailbox password, press MDN (Pause) on the handset or MPAUSEN on the base unit to add pauses (page 20, 24) between the access number and the password as necessary. Contact your landline phone service provider for the required pause time. VM access number PPPP 8888 Pauses Password MbN: Select the desired setting. a MSAVEN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN The unit lets you know that you have new voicemail messages in the following way: For assistance, please visit www.panasonic.com/support 64 TGF38x(en)_1008_ver002.pdf MMENUN#332 Listening to voicemail messages Example: 1-222-333-4444 Handset / Base unit 64 2014/10/08 17:43:16 Useful Information – “Voicemail msg.via phone co.” is displayed if message indication service is available. Handset / Base unit MMENUN#330 R The speakerphone turns on. Follow the pre-recorded instructions. Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Note: R You can also use the MACCESSN soft key, if displayed, to play new voicemail messages. R If the handset and base unit still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset or base unit beeps. Wall mounting The base unit can be mounted on a wall by changing the wall mounting adaptor’s position. Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit To remove the wall mounting adaptor, push down the release levers (A). Remove the adaptor (B). A Turn the adaptor so that the words “UP WALL” are facing up. B Tuck the telephone line cord inside the wall mounting adaptor. C Connect the AC adaptor cord and telephone line cord. Insert the lower tabs of the adaptor into the unit’s bottom slots (A), then insert by pushing For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 65 2014/10/08 65 17:43:16 Useful Information down the levers of the adaptor into the upper slots (B). R The words “UP WALL” should be facing up. B B Mount the unit on a wall then slide down to secure in place. R This product is compliant with the following wall phone plate sizes (2 types). 1 83 mm (3 1/4 inches) 2 102 mm (4 inches) Fit the slots of the unit onto the corresponding wall phone plate tabs for (3) and (4) respectively. Charger Drive the screws (1) (not supplied) into the wall. 2 27.2 mm (1 1/16 inches) For assistance, please visit www.panasonic.com/support 66 TGF38x(en)_1008_ver002.pdf 66 2014/10/08 17:43:16 Useful Information Error messages Display message Cause/solution Ask phone company for VM access # R You have not stored the voicemail access number. Store the number (page 64). Base no power or No link. Re-connect base AC adaptor. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 48). Busy R No cellular phone is paired to the base unit. Pair a cellular phone (page 16). R The called unit is in use. R Other units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. Move closer and try again. Check tel line R The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 9). R If you do not connect the telephone line cord and use only cellular lines, set the cellular line only mode (page 18). Error!! R Recording was too short. Try again. R Someone is using a cellular line or headset. Try again later. R The phonebook copy is incomplete (page 52). The cellular phone is disconnected from the base unit. Make sure that other Bluetooth devices are not connected to the cellular phone, and try again. Failed R Although the unit tried to connect to the cellular phone or headset, the connection has been failed. – Someone is using a cellular line or headset. Try again later. – Make sure that the cellular phone or headset is not connected to other Bluetooth devices. Invalid R There is no handset registered to the base unit matching the handset number you entered. R The handset is not registered to the base unit. Register the handset (page 48). Requires subscription to Caller ID. R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. Use rechargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 6. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 67 2014/10/08 67 17:43:16 Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the charger to turn on the handset. The unit does not work. R Make sure the batteries are installed correctly (page 9). R Fully charge the batteries (page 9). R Check the connections (page 9). R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 48). I cannot pair a cellular phone to the base unit. R Depending on the compatibility of the cellular phone, you may not be able to pair it to the base unit. Confirm that your cellular phone supports the hands-free profile (HFP) specification. R Confirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R If your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone. R Some cellular phones may require you to enter the Bluetooth PIN to pairing. Confirm that you entered the correct PIN. I cannot connect a cellular phone to the base unit. R Confirm that your cellular phone is turned on. R Confirm that your cellular phone is within base unit range (page 13). R Your cellular phone’s Bluetooth feature is turned off. Turn it on. R Depending on the state of the wireless environment, such as the presence of any electrical interference, there may be a delay even if the auto connection feature is turned on. You can connect to the base unit manually (page 18). R The cellular phone has not been paired to the base unit. Pair the cellular phone (page 16). R If your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset or other Panasoinc DECT phone, disconnect the device, then perform the connecting procedure to the base unit. R If your cellular phone is already registered on another Panasonic DECT phone, this function will not work properly. We strongly recommend that you remove the registration of this phone on both your cellular phone and on the other Panasonic DECT phone. For assistance, please visit www.panasonic.com/support 68 TGF38x(en)_1008_ver002.pdf 68 2014/10/08 17:43:16 Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that the CELL indicator lights up (page 14). R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your landline phone service provider. The base unit beeps. R New messages have been recorded. Listen to the new messages (page 58). Menu list Problem Cause/solution The display is in a language I cannot read. R Change the display language (page 14). I cannot register a handset to a base unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 48). Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 9). I fully charged the batteries, but still flashes, – – is displayed, or – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 9). Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 48). is displayed. Noise is heard, sound cuts in and out. R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 69 2014/10/08 69 17:43:16 Useful Information Problem Cause/solution The handset or base unit does not ring. R The ringer volume for landline is turned off. Adjust the ringer volume (page 41). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 39). R The unit which is not selected to ring for cellular calls does not ring. To change the selection, see page 17. R Silent mode is turned on. Turn it off (page 45). I cannot make local calls with the handset or base unit using a cellular line. R You need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digit phone number when making cellular calls (page 19). I cannot make or answer cellular calls with the handset or base unit. R Depending on the cellular phone’s compatibility (page 5), you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit. R Make sure that the CELL indicator lights up and the cellular phone is connected to the base unit (page 18). R Only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line). R The cellular phone is being used separately from your system. I can make and answer cellular calls but cannot hear a sound. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R Disconnect and reconnect the base unit AC adaptor and try again. I cannot switch cellular calls from the unit to the cellular phone. R Your cellular phone may not support this feature. Refer to the operating instructions of your cellular phone. I cannot make a call using the landline. R The dialing mode may be set incorrectly. Change the setting (page 15). I cannot use a cellular line or a landline. R The unit can be used to talk on 2 lines at the same time (for example, 2 cellular lines, or the landline and 1 cellular line). I cannot make long distance calls. R Make sure that you have long distance service. Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your landline phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service for landline calls may not be available in some areas. Contact your landline phone service provider for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. For assistance, please visit www.panasonic.com/support 70 TGF38x(en)_1008_ver002.pdf 70 2014/10/08 17:43:16 Useful Information Problem Cause/solution Caller information is displayed or announced late. R Depending on your landline phone service provider, the unit may display or announce the caller’s information at the 2nd ring or later. R Move closer to the base unit. Caller information is not announced. R The ringer volume for landline is turned off. Adjust the ringer volume (page 41). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 39). R The unit which is not selected to ring for cellular calls does not announce caller information. To change the selection, see page 17. R The Talking Caller ID feature is turned off. Turn it on (page 41). R The ring as cell mode is set to “On (without Talking CID)”. To change the mode, see page 17. R The number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 62). R Your unit does not announce caller information while the other devices such as headset or handsets are engaged in a call. The caller list/incoming phone numbers are not edited automatically. R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 42). R You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 50). Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 41). The 2nd caller’s information is not R In order to use Caller ID, call waiting, or Call Waiting Caller ID displayed during an outside call. (CWID), you must first contact your landline phone service provider and subscribe to the desired service. After subscribing, you may need to contact your landline phone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 71 2014/10/08 71 17:43:16 Useful Information Using Bluetooth devices Problem Cause/solution I cannot copy phonebook entries from a cellular phone. R Confirm that the cellular phone supports Bluetooth wireless technology. R Confirm that the cellular phone supports the Phone Book Access Profile (PBAP) or Object Push Profile (OPP) specification. R If the cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from the cellular phone. R Someone is using a cellular line or headset. Try again later. R Turn the cellular phone off, then turn it on and try again. R If an entry is already stored in the unit’s phonebook, the entry cannot be copied even by selecting another group. I cannot have a conversation using the headset. R Confirm that the Bluetooth wireless headset supports the HeadSet Profile (HSP) specification. R Your Bluetooth headset is not paired. Pair it (page 54). R Turn your headset off, then turn it on and try again. Noise is heard during a call on the headset. R A Bluetooth headset can communicate with the base unit within a range of approximately 10 m (33 feet). The connection may be subject to interference from obstructions such as walls or electronic devices. Move closer to the base unit. I cannot connect my headset to the base unit. R Confirm that your headset is turned on. R If your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit. R Only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line). R The headset has not been paired to the base unit. Pair the headset (page 54). Some headset enhanced features are not available. R The base unit does not support enhanced features such as Last number redial or Call reject. An error tone is heard when I try to program the Bluetooth feature. R The Bluetooth feature cannot be accessed immediately after connecting the AC adaptor to the base unit. Wait a few seconds and try again. R The headset has not connected to the base unit yet, even though you performed the connecting procedure setting. Wait a few seconds and try again. For assistance, please visit www.panasonic.com/support 72 TGF38x(en)_1008_ver002.pdf 72 2014/10/08 17:43:16 Useful Information Problem Cause/solution Text message (SMS) alert is not announced. R The text message (SMS) alert announcement depends on the “Ring as cell (limited)” setting (page 17) and the “Talking caller ID” setting (page 41). To make the unit announce text message (SMS) alerts, there are 2 methods available, depending on whether or not you want the unit to emit the same ring as the cellular phone when a call is being received on the cellular phone. – If you prefer the same ring as the cellular phone, select “On (with Talking CID)” of the “Ring as cell (limited)” setting. – If you prefer the same ring as the unit, select “Off” of the “Ring as cell (limited)” setting, and select “On” of the “Talking caller ID” setting on the handset and base unit. R Confirm that the text message (SMS) alert setting is correctly set (page 53). Answering system Problem Cause/solution The unit does not record new messages. R The answering system is turned off. Turn it on (page 57). R The answering system does not answer or record calls from cellular lines. R The message memory is full. Erase unnecessary messages (page 58, 59). R The recording time is set to “Greeting only”. Change the setting (page 63). R Your landline phone service provider’s voicemail service may be answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting (page 62) to a lower value, or contact your landline phone service provider. R The answering system will not answer incoming calls while the other devices such as headset or handsets are engaged in a call. I cannot operate the answering system remotely. R The remote access code is not set. Set the remote access code (page 61). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 61). R The answering system is turned off. Turn it on (page 62). R You cannot operate the answering system when calling a cellular phone paired to the base unit. The unit does not emit the specified number of rings. R If the “One ring for blocked call” is turned off, the number of rings decreases by 1 from the specified number of rings. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 73 2014/10/08 73 17:43:16 Useful Information Bluetooth PIN Problem Cause/solution I cannot remember the PIN. R Change the PIN using the following method. Handset/Base unit: MMENUN#619 *7000 Enter the new 4-digit PIN. a MOKN Enter the new 4-digit PIN again. a MSAVEN a MOFFN/MEXITN Voicemail Problem Cause/solution “Voicemail msg.via phone co.” is shown on the display. How do I remove this message from the display? R This notification is displayed when your landline phone service provider’s voicemail service (not the unit’s answering system) has recorded a message for you. Typically you can remove this notification from the display by listening to the message. To listen to the message, dial the voicemail number provided by your landline phone service provider (for most cases, this will be your own phone number), and follow the voice instructions. Depending on your landline phone service provider, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps. Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit www.panasonic.com/support 74 TGF38x(en)_1008_ver002.pdf 74 2014/10/08 17:43:16 Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. R Registration No.............(found on the bottom of the unit) R Ringer Equivalence No. (REN).......0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 75 2014/10/08 75 17:43:17 Useful Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. R The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. Notice: R FCC ID can be found inside the battery compartment or on the bottom of the units. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.This will often reduce or eliminate interference. FCC RF Exposure Warning: R This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. R To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body. R This product may not be collocated or operated in conjunction with any other antenna or transmitter. Compatible with Hearing Aid T-Coil TIA-1083 Charge only mode The charge only mode is the dedicated mode to charge the back-up batteries of the base unit. Do not use this mode if it is unnecessary because all functions except the base unit’s battery charge is disabled with this feature on. Leave all the registered handsets on the chargers during use of the charge only mode. n To activate the charge only mode: 1 Disconnect the telephone line cord, the AC adaptor plug, and remove the batteries from the base unit with the corded handset placed on the base unit. Press and hold 3, MZN, and MHOLDN at the same time, then insert the AC adaptor plug to the base unit. Keep on pressing these keys until: – a beep tone sounds, and – the ANSWER ON/OFF and SP-PHONE indicators once turn on and off. Release these keys. R LCD turns off. Insert batteries. R The batteries are started to be charged. Note: R If the LCD is still on when you release the keys, the base unit is not in the charging only mode. Repeat from step 1. The charge only mode is For assistance, please visit www.panasonic.com/support 76 TGF38x(en)_1008_ver002.pdf Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. 76 2014/10/08 17:43:17 Useful Information canceled when the corded handset comes off during or after setting up. n To deactivate the charge only mode: – Lift the corded handset from the base unit and replace it. – Press any key. – 24 hours passed after activating the charge only mode. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 77 2014/10/08 77 17:43:17 Guía Rápida Española Guía Rápida Española 78 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 78 2014/10/08 17:43:17 Guía Rápida Española Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 79 2014/10/08 17:43:17 79 Guía Rápida Española 80 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 80 2014/10/08 17:43:17 Guía Rápida Española Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 81 2014/10/08 17:43:17 81 Guía Rápida Española 82 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 82 2014/10/08 17:43:17 Guía Rápida Española Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 83 2014/10/08 17:43:17 83 Guía Rápida Española 84 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 84 2014/10/08 17:43:17 Guía Rápida Española Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 85 2014/10/08 17:43:17 85 Guía Rápida Española 86 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 86 2014/10/08 17:43:17 Guía Rápida Española Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 87 2014/10/08 17:43:17 87 Guía Rápida Española 88 Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 88 2014/10/08 17:43:17 Guía Rápida Española Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF38x(en)_1008_ver002.pdf 89 2014/10/08 17:43:17 89 Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: www.panasonic.com/support or, contact us via the web at: www.panasonic.com/contactinfo For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Owner’s Manual online for all Panasonic Products by visiting our Web Site at: www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com You may also contact us directly at: 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic National Parts Center 20421 84th Avenue S., Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express.) For hearing or speech impaired TTY users, TTY: 1-866-605-1277 For assistance, please visit www.panasonic.com/support 90 TGF38x(en)_1008_ver002.pdf 90 2014/10/08 17:43:17 Appendix Warranty (For United States and Puerto Rico) Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Mail-in Service--Online Online Repair Request To submit a new repair request and for quick repair status visit our web site at www.panasonic.com/repair When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. For assistance, please visit www.panasonic.com/support TGF38x(en)_1008_ver002.pdf 91 2014/10/08 91 17:43:17 Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom. L Send the unit to Panasonic Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products. For assistance, please visit www.panasonic.com/support 92 TGF38x(en)_1008_ver002.pdf 92 2014/10/08 17:43:17 Index Index Language: 14 Eco mode: 11 Equalizer: 22 Error messages: 67 F Flash: 21, 25, 43 G Groups: 32 H Handset Deregistration: 48 Locator: 12 Name: 47 Registration: 48 Hold: 21, 25 I Intercom: 27 K Key detector: 41, 43 Key tone: 42 L Landline calls: 20, 24 Line mode: 43 Link to cell Alert settings for your DECT phone: 54 Area code: 19 Auto connection: 17 Cellular line only mode: 18 Cellular line selection: 19 Connection: 18 Link to Cell app: 53 Ring as cell mode: 17 Select unit to ring: 17 Text message (SMS: Short Message Service) alert: 53, 54 M Making calls: 20, 24 Missed calls: 49 Mute: 21, 25 N Noise reduction: 22 O One-touch dial buttons: 35 P Pause: 20, 24 Phonebook: 31 PIN: 19 Power failure (power back-up operation): 10 R Redialing: 20, 24 Ringer ID: 32 Ringer tone: 39, 41 Rotary/pulse service: 21, 25 S Silent mode: 45 Speed dial: 34 SP-PHONE (Speakerphone): 20 T Talking Caller ID: 49 Temporary tone dialing: 21, 25 Time adjustment: 41 Transferring calls: 22, 26 Troubleshooting: 68 TTY: 90 V VM (Voicemail): 64 3-way conference: 22, 26 Additional handset: 48 Alarm: 44 Answering calls: 21, 25 Answering system Call screening: 62 Erasing messages: 58, 59, 62 Greeting message: 57 Listening to messages: 58, 61 New message alerting: 59 Number of rings: 62 Recording time: 63 Remote access code: 61 Remote operation: 61 Ring count: 62 Toll saver: 62 Turning on/off: 57 Auto intercom: 27 Auto talk: 21, 42 Baby monitor: 46 Battery: 9, 11 Battery saving mode: 11 Bluetooth wireless technology Cellular phone (Link to cell): 16 Headset: 54 Phonebook transfer: 52 Booster (Clarity booster): 22 Call block: 28 One ring for blocked call: 29 Call share: 22, 26, 43 Call waiting: 21, 25 Call Waiting Caller ID: 21, 25 Caller ID number auto edit: 42, 50 Caller ID service: 49 Caller list: 49 Caller list edit: 50 Cellular calls: 20, 24 Cellular phone Pairing: 16 Unpairing: 16 Chain dial: 34 CID (Caller ID): 49, 50 Conference calls: 22, 26 Control type: 12, 13 Customer support: 43 Date and time: 15 Dialing mode: 15 Direct command code: 37 Display Contrast: 42 93 TGF38x(en)_1008_ver002.pdf 93 2014/10/08 17:43:17 Index Voice guidance language: 14 Voicemail: 62 Volume Receiver: 20 Ringer (Base unit): 25, 39, 41 Ringer (Handset): 21, 39, 41 Speaker: 20, 24 W Wall mounting: 65 94 TGF38x(en)_1008_ver002.pdf 94 2014/10/08 17:43:17 Notes 95 TGF38x(en)_1008_ver002.pdf 95 2014/10/08 17:43:17 IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: www.panasonic.com/support L FAQ and troubleshooting hints are available. For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Two Riverfront Plaza, Newark, NJ 07102-5490 © Panasonic System Networks Co., Ltd. 2014 Printed in China *PNQX6728ZA* *PNQX6728ZA* PNQX6728ZA TGF38x(en)_1008_ver002.pdf 96 2014/10/08 TT1114WK0 (E) 17:43:18
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